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Allied Irish Bank

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FY2019 Annual Report · Allied Irish Bank
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BACKING OUR 
CUSTOMERS

Annual Financial Report 
for the financial year ended  
31 December 2019

AIB Group plc

Gruig, Co Antrim, one of two wind farms acquired 
by Foresight Group LLP in 2019 with finance 
provided by AIB.

OUR PURPOSE 
IS TO BACK OUR 
CUSTOMERS TO 
ACHIEVE THEIR 
DREAMS AND 
AMBITIONS 

AIB is a financial services group operating predominantly in Ireland 
and the United Kingdom. We provide a range of services to retail, 
business and corporate customers, with market-leading positions 
in key segments. AIB is our principal brand across all geographies. 
In Ireland, EBS is our challenger brand and Haven is our mortgage 
broker channel.

With over 2.8 million customers, we are committed to backing 
sustainable communities. We pledge to do more to support the 
transition to a low-carbon economy.

ANNUAL 
FINANCIAL 
REPORT 2019 

02

BUSINESS 
REVIEW
52    Operating and 

Financial Review 

67  Capital

03

RISK 
MANAGEMENT
72   Framework
79   Individual Risk Types 

01

ANNUAL  
REVIEW
04   Financial Highlights 
06   AIB at a Glance 
10   Chairman’s Statement 
14   Chief Executive’s Review 
20   2019 Highlights 
22   Overview of the Irish Economy  
24   Our Strategy  
32    Governance in AIB 
38   Risk Summary 
44   Board of Directors
46   Executive Committee
48   Our Non-Financial Statement

ON OUR COVER  
Oweninny Wind Farm in Co Mayo,
an AIB customer.

Read more in our  
Detailed Sustainability 
Report 2019: 
aib.ie/sustainability

We  pledge to
DO MORE.

Detailed Sustainability Report
for the financial year ended  
31 December 2019
AIB Group plc

05

FINANCIAL 
STATEMENTS
224  Directors’ Responsibility Statement 
225  Independent Auditor’s Report 
237  Consolidated Financial Statements 
243   Notes to the Consolidated  
Financial Statements 
366   AIB Group plc Company  
Financial Statements 
369   Notes to AIB Group plc  

Company Financial Statements 

06

GENERAL 
INFORMATION
375  Shareholder Information  
376  Forward Looking Statements 
377  Glossary of Terms  
383  Principal Addresses 
384  Index

04

GOVERNANCE  
AND OVERSIGHT
172  Group Directors’ Report 
175   Schedule to the Group  
Directors’ Report 

178  Corporate Governance Report
194   Report of the Board Audit 

Committee

200   Report of the Board Risk 

Committee 

204   Report of the Nomination & 

Corporate Governance Committee 

208   Report of the Remuneration 

Committee  

212   Corporate Governance

Remuneration Statement  

219  Viability Statement  
220  Internal Controls 
221  Other Governance Information  
222  Supervision and Regulation

This Annual Financial Report contains forward looking statements with respect to certain of the Group’s plans and its 
current goals and expectations relating to its future financial condition, performance, results, strategic initiatives and 
objectives.  See page 376.

 
4

Financial Highlights

FINANCIAL HIGHLIGHTS 

OUR FINANCIAL 
PERFORMANCE  
IN 2019

NET 
INTEREST
MARGIN

2.37%

STABLE CUSTOMER LOAN YIELDS
Stable customer loan yields. Impact of excess 
liquidity and higher cost of MREL issuances 
driving lower net interest margin (NIM) of 
2.37%. Interest income in line with 2018.

COST 
INCOME
RATIO1

PROFIT
BEFORE
TAX

56%

RENEWED FOCUS ON 
COST DISCIPLINE
Higher costs and lower income driving 
increase in cost income ratio (CIR). 
Renewed focus on cost discipline.

€499m

PROFIT BEFORE TAX IMPACTED BY 
EXCEPTIONAL ITEMS OF €592M
2019 impacted by exceptional items, including 
provision for tracker mortgage examination, while 
2018 benefited from impairment writebacks and 
gain on disposal of loan portfolios. Profit before 
exceptional items in 2019 is €1,091m (2018: €1,414m).

2.37%

2.47%

2019

2018

56%

53%2

2019

2018

€1,247m

€499m

2019

2018

1.  Before bank levies, regulatory fees and exceptional items, cost income ratio (CIR) including these items is 82% in 2019 (2018: 63%). For exceptional items see pages 56 and 65.

2.  Other regulatory levies and charges are now presented as bank levies and regulatory fees (€17m in 2018 previously included in operating expenses has been re-presented as bank 

levies and regulatory fees).

AIB Group plc Annual Financial Report 2019Annual ReviewFinancial Highlights

5

NEW 
LENDING

NON- 
PERFORMING 
EXPOSURES3

NET 
LOANS

CET1 
FULLY 
LOADED

€12.3bn

MODERATE GROWTH 
IN NEW LENDING
New lending up 2% with growth 
of 8% in mortgages in Ireland and 
strong lending to the energy sector 
offset by lower syndicated lending.

€3.3bn

SIGNIFICANT REDUCTION, 
5.4% OF GROSS LOANS
Significant progress in reducing non-performing 
exposures (NPEs) with a 45% reduction from 
€6.1bn (9.6% of gross loans) to €3.3bn to reach 
our milestone of c. 5% by end of 2019.

€60.9bn

STABLE NET LOANS AS GROSS 
PERFORMING LOANS GROW 3%
Excluding disposal of loan portfolios and  
FX impact, growth in net loan book is €0.7bn. 
Gross performing loans of €58.8bn increased 
by 3% (up 2% excluding FX impact).

17.3%

STRONG CAPITAL BASE
Strong capital base with solid underlying 
capital generation. Proposed ordinary  
dividend of €217m (8c per share).  
Pro forma CET1 including TRIM4 indicative 
impact of 90bps is 16.4%.

€12.3bn

€12.1bn

2019

2018

€6.1bn

€3.3bn

2019

2018

€60.9bn

€60.9bn

2019

2018

17.3%

17.5%

2019

2018

3. Non-performing exposures (NPEs) refers to non-performing loans (NPLs) and excludes €162m of off-balance sheet commitments. For further information see pages 105 and 106.

4. For further information on TRIM see page 68.

123456AIB Group plc Annual Financial Report 2019Annual Review6

AIB at a Glance

AIB AT A GLANCE

HOW WE 
BACK OUR 
CUSTOMERS

OUR BUSINESS
STRUCTURE

We back our customers through two core segments – Retail Banking 
and Corporate, Institutional & Business Banking – together with our 
AIB UK business and Group control and support functions.

RETAIL 
BANKING

CORPORATE, 
INSTITUTIONAL & 
BUSINESS BANKING

AIB 
UK

BUSINESS & 
CUSTOMER 
SERVICES

LEGAL & 
CORPORATE 
GOVERNANCE

FINANCE

RISK

HUMAN 
RESOURCES

CORPORATE 
AFFAIRS & 
STRATEGY

GROUP INTERNAL AUDIT – REPORT TO BOARD AUDIT COMMITTEE

Business structure in operation from 11 November 2019.

AIB Group plc Annual Financial Report 2019Annual ReviewAIB at a Glance

7

RETAIL BANKING

Retail Banking’s core business lines include: mortgages, 
consumer lending, SME lending, asset-backed lending, 
wealth management, daily banking and general insurance, 
as well as our Financial Solutions Group.

58%

OF NET LOANS

2.5m

CUSTOMERS

296LOCATIONS

Leading retail banking franchise 
in Ireland with over 2.5 million 
personal and SME customers.

Largest physical distribution 
network in Ireland, with 296 AIB 
and EBS locations and a further 
c. 950 locations through the 
An Post network.

1.5m

DIGITAL CUSTOMERS

No. 1 digital bank in Ireland, 
with over 1.5 million active digital 
customers and 1.3 million active 
mobile customers.

€4.9bn 

NEW LENDING 

€35.5bn 

NET LOANS

€707m 

OPERATING CONTRIBUTION1

CORPORATE, 
INSTITUTIONAL  
& BUSINESS   
BANKING (CIB)

27%

OF NET LOANS

Established, diversified business with market-leading positions in core domestic 
markets and extensive experience in US and European syndicated loan markets.

RELATIONSHIP
DRIVEN MODEL

CUSTOMER-FOCUSED 
SOLUTIONS

SECTOR  
SPECIALIST TEAMS

Trusted strategic long-term partner 
for Irish businesses, with primary 
focus on senior debt lending.

Complementing traditional debt 
offering through specialised finance, 
commercial finance, syndicated 
finance and corporate finance 
advisory services, as well as Private 
Banking services and advice.

Centre of Excellence approach 
to management of key sectors to 
bring sector-specific insights and 
expertise to our customers.

€5.0bn 

NEW LENDING

€16.2bn

NET LOANS

€443m 

OPERATING CONTRIBUTION1

1. Operating contribution before impairments and exceptional items.

123456AIB Group plc Annual Financial Report 2019Annual Review8

AIB at a Glance

AIB UK

AIB UK operates in two distinct markets: providing corporate and 
commercial banking services in Great Britain, trading as Allied Irish 
Bank (GB); and retail and business banking services in Northern 
Ireland, trading as AIB (NI).

15%

OF NET LOANS

294k

CUSTOMERS

294k retail, corporate and 
business customers across  
the United Kingdom.

29 

LOCATIONS

14 business centres in Great Britain 
along with 15 branches in Northern 
Ireland, including six business centres 
co-located in branches and one centre 
for small and micro business.

126k  

DIGITAL CUSTOMERS

126k customers actively engaging 
across our digital channels.

£2.1bn

NEW LENDING

£7.7bn 

NET LOANS

£140m 

OPERATING CONTRIBUTION1

GROUP

Group comprises wholesale treasury activities and 
Group control and support functions.

OPERATING  
CONTRIBUTION1  
BY SEGMENT

TREASURY

12%
AIB UK

Part of our Finance function, Treasury manages the 
Group’s liquidity and funding position while providing 
customer treasury services and economic research.

54%
Retail 
Banking

CONTROL  
AND SUPPORT

Group control and support functions are: 
Business & Customer Services; Finance; Risk; 
Legal & Corporate Governance; Human 
Resources; Corporate Affairs & Strategy;  
and Group Internal Audit.

34%
Corporate, 
Institutional 
& Business 
Banking

€1.3bn2

FY 2019 TOTAL

For a detailed report on our performance,  
read the ‘Operating and financial review’ 
section on pages 52 to 66.

1. Operating contribution before impairments and exceptional items
2. Excludes Group segment operating loss €0.2bn.

AIB Group plc Annual Financial Report 2019Annual ReviewAIB at a Glance

9

Since 2001, AIB has sponsored Dublin Chamber’s Annual Dinner, 
which brings over 1,600 business leaders together

123456AIB Group plc Annual Financial Report 2019Annual Review10

Chairman’s Statement

CHAIRMAN’S STATEMENT

A GREAT INSTITUTION 
WITH A STRONG 
CUSTOMER FRANCHISE

At the end of his term, the Chairman reflects on 
significant NPE reduction, culture development  
and continued customer success in 2019.

Richard Pym, AIB’s Chairman

AIB Group plc Annual Financial Report 2019Annual ReviewChairman’s Statement 

11

This annual report details the results for 
2019 and the progress being made in the 
bank. Allied Irish Banks is a great institution 
with a strong and profitable customer 
franchise and against that background it 
is particularly regrettable that the Board is 
recommending a reduction in the ordinary 
dividend.

In February 2020 we made a market 
announcement concerning a preliminary 
decision of the Financial Services and 
Pensions Ombudsman (FSPO) regarding 
compensation due to a customer who 
was in a previously identified group within 
the tracker mortgage review, but where 
the Group had concluded no financial 
detriment had been incurred. The Group 
is continuing to engage and consider its 
position. However it is unpredictable how 
these matters turn out, so we have made 
additional provisions for €300m to reflect 
the combined impact of application of the 
compensation in that individual preliminary 
decision to a wider group of around 
5,900 customers in similar circumstances, 
together with related potential additional 
charges. This is a hit to 2019 profits and 
reduced earnings per share (EPS) to 12.1c 
and as a result we are recommending an 
ordinary dividend of 8c per share, down 
from 17c last year. However the Group 

concluded the year in a strong capital 
position with fully-loaded CET1 ratio of 
16.4%.

In 2019 banks have been experiencing 
a challenging economic environment of 
negative interest rates in the Eurozone 
which we expect to continue and, because 
we have sheltered the vast majority of our 
customers from negative deposit rates, this 
has reduced the net interest margin. 

There were many achievements in the year, 
top of which is reducing non-performing 
exposures (NPEs) down to the c. 5% level 
we targeted for the end of 2019. When I 
joined the bank in 2014, we had seen NPEs 
peak at over €30bn, they are now down 
to €3.3bn. The efforts and professionalism 
of over 1,000 staff who achieved this 
fantastic result is appreciated by the Board. 
Additionally, the well documented tracker 
mortgage remediation has, other than 
the new group referred to above, been 
operationally completed, with customers 
repaid and put into the position they 
should always have been in.   

In April we announced the establishment 
of a joint venture to acquire Payzone, a 
leading branded provider of specialised 
payment services in Ireland facilitating 

WHEN I JOINED THE BANK IN 
2014, WE HAD NPES PEAK AT 
OVER €30BN, THEY ARE NOW 
DOWN TO €3.3BN

123456AIB Group plc Annual Financial Report 2019Annual Review12

Chairman’s Statement

THERE IS NOTHING 
MORE FULFILLING IN 
THE LIFE OF A BANKER 
THAN TO SEE YOUR 
CUSTOMERS SUCCEED

Rosy Temple of Magee, an AIB customer, which  
has been in operation for 150 years in Co Donegal

consumer payments by cash, card and 
card-not-present for everyday consumer 
needs. This acquisition, which closed in 
October 2019, will enhance AIB’s fintech 
capability and strengthen our position as 
Ireland’s leading digitally-enabled bank.

This annual report describes the strategic 
refresh and the associated targets which 
the Board has agreed, reflecting the 
economic and competitive environment. 
There are two updated core strategic 
targets on capital levels and return on 
equity, which provide the corporate 
financial framework within which the 
bank will operate. In parallel, there is 
a specific absolute cost target which is 
there to provide focus for the operational 
management of the bank. In a challenging 
economic environment getting value from 
every cent we spend is essential.

Although much progress has been made 
in advancing the culture of the bank over 
the decade since the financial crisis, the 
Board recognises that the evolution of 
culture is a continuous journey. AIB is 

committed to playing a leading role in 
advancing this agenda across the industry 
and we welcome the establishment of the 
Irish Banking Culture Board (IBCB) and 
are committed to ensuring its success. We 
are similarly committed to expanding our 
sustainability agenda where we are the 
leading bank in Ireland and more details 
follow in this report.  

There has been major Board rotation 
during the year with four Non-Executive 
Directors leaving and five arriving, and 
the departure early in the year of the CEO 
and CFO which was announced in 2018. I 
would like to record my thanks to Catherine 
Woods, Peter Hagan, Jim O’Hara and 
Simon Ball for their great contributions.  
They joined the bank when things were 
extremely difficult and served with 
distinction. I extend a welcome to Sandy 
Kinney Pritchard, Ann O’Brien, Raj Singh, 
Elaine MacLean and Basil Geoghegan who 
are already contributing at a high level. 
The non-executive group on the Board 
is now 50% female and Colin’s Executive 
Committee composition will shortly be the 
same. 

My term as Chairman has now come to 
an end and my thanks go to all my Board 
colleagues who have contributed hugely 
to AIB and put massive amounts of time, 
energy and thoughtful considerations into 
our work. I thank all colleagues across the 
bank for their contributions during the 
year and record particular appreciation to 
the Executive Directors who have been 
my partners and friends over the past five 

AIB Group plc Annual Financial Report 2019Annual ReviewChairman’s Statement 

13

years: the brilliant Colin, Tomás, Bernard 
and Mark; and to the other members of 
the leadership group who have displayed 
commitment and professionalism in 
difficult circumstances and transformed 
the capabilities and performance of the 
bank. They are a talented team and I hope 
the bank can retain their services for many 
years to come.  

In the course of my work at AIB I have had 
many enjoyable and memorable meetings 
with the leaders of Irish business who are a 
hugely ambitious and innovative group and 
serve the country with distinction, creating 
employment, opportunity and prosperity. 
I have observed many examples of where 
AIB has backed small ideas and seen them 
grow into major businesses, and there is 
nothing more fulfilling in the life of a banker 

than to see your customers succeed. I 
extend thanks to all our customers for their 
support to us.

It has been a privilege to serve as your 
Chairman since 2014 and my last act is 
to sign this report but I know that much 
remains to be done. I am confident that 
with the current strategy, the oversight of 
our refreshed Board and the leadership 
of Colin and the rest of the executive 
team, AIB, its customers and committed 
employees will enjoy ever greater success.

Go n-éirí an t-ádh libh go léir.

RICHARD PYM CBE
Chairman 
5 March 2020

The two co-chairs of AIB’s Women Matters Employee 
Resource Group: Annette O’Brien and Mary Kennedy

123456AIB Group plc Annual Financial Report 2019Annual Review14

Chief Executive’s Review

RESTORING TRUST IN 
THE ORGANISATION IS 
A WORK-IN-PROGRESS 
AND EVERY DAY I AM 
REMINDED OF THE 
IMPORTANCE OF  
THE TASK 

COLIN HUNT  
AIB’s Chief Executive Officer

AIB Group plc Annual Financial Report 2019Annual ReviewChief Executive’s Review

15

CHIEF EXECUTIVE’S REVIEW 

AT THE HEART 
OF IRELAND’S 
ECONOMY

In 2019, AIB further enhanced services for our customers, increased new 
lending, reduced NPEs and consolidated operations.

In my first review, as Chief Executive 
Officer, of AIB’s annual financial 
performance, I am glad to report that the 
fundamentals of the Group remain strong 
with sustainable underlying profits and a 
robust capital base. We are proud to be 
Ireland’s leading digital bank and continue 
to hold a No. 1 position across a number 
of markets including mortgages and 
personal loans. Further enhancing service 
to our c. 2.8 million customers, increasing 
our new lending volumes to €12.3bn to 
support economic growth, reducing non-
performing exposures (NPEs) significantly, 
addressing the challenges in the cost base 
and proposing a dividend of 8c per share 
to shareholders were all achieved as we 
consolidated our operations to confront the 
principal risks and uncertainties ahead. 

Our profit performance should be 
understood in the context of the current 
low-interest environment that is prevailing 
globally, together with the impact of 
ongoing potential regulatory obligations 
arising from legacy issues. We are dealing 
with the latter in a transparent and 
speedy manner and we will continue 
to work closely with the Central Bank of 
Ireland until these issues are concluded 
comprehensively. 

As we face into considerable headwinds 
including a cooling global economy, 
a still-uncertain outcome to the Brexit 
trade talks, the reality of climate change, 
tariff discussions in global trade and 
more recently the potential impact of the 
Coronavirus on markets, it is imperative 
that Ireland has a robust, well-functioning 
banking industry. As a financial institution 
at the heart of Ireland’s economy, AIB must 

be put on the strongest possible footing 
with a solid balance sheet, a robust capital 
structure and a controlled cost base. 

We worked assiduously through 2019 to 
ensure that sustainability became more 
deeply ingrained in all our business 
decisions. We are prepared, at every 
level, to drive efficiencies throughout 
our operations, pursue simplification of 
products, build for a digital future and 
provide trusted service to our customers. 
Ultimately, when market conditions allow, 
AIB wants to be in a position that enables 
our major shareholder, the Government, to 
recover maximum return for the taxpayer’s 
investment. 

One of my early priorities as Chief 
Executive Officer has been to work with 
our Board on the development of a multi-
year culture enhancement programme. 
Restoring trust in the organisation is a work 
in progress and every day I am reminded 
of the importance of the task. However, 
my management team, the Board and 
everyone across the Group are aware 
of the urgency of rebuilding a positive 
reputation. This can only be done by 
implementing a strict customer-first ethos 
in all aspects of our business, by putting 
ourselves in our customers’ shoes. 

Financial performance 
In 2019, our core business segments have 
contributed positively to our financial 
performance and we have delivered an 
operating profit of €1,091m excluding 
exceptionals. Profit before tax of €499m 
was impacted by exceptional items. This 
includes €300m additional provisions 
taken to cover a range of possible 

123456AIB Group plc Annual Financial Report 2019Annual Review16

Chief Executive’s Review

outcomes and related potential additional 
charges following a preliminary decision 
by the Financial Services and Pensions 
Ombudsman relating to a previously 
identified group of customers who had an 
option of a prevailing tracker rate. 

While net interest income of €2,076m was 
stable and loan yields remained strong, the 
Group’s net interest margin (NIM) reduced 
to 2.37%. This reduction was due to a 
combination of factors such as the cost of 

98% 

IN 2019, MORE THAN 98% OF 
OUR NEW LENDING WAS OF 
STRONG OR SATISFACTORY 
CREDIT QUALITY

MREL-eligible issuances, lower yields on 
our investment securities and the weight of 
excess liquidity.

Total operating expenses for 2019 were 
€1,504m1. Exceptional items of €592m 
included restitution costs and the provision 
to which I referred earlier. Our cost income 
ratio was 56%1. A renewed focus on cost 
discipline is a key management priority and 
will continue to feature through 2020 and 
beyond. 

It was a busy and successful year in debt 
capital markets with four transactions 
totalling €2.6bn of MREL-eligible issuances 
(HoldCo Senior $1bn, HoldCo Senior 
€750m, AT1 €500m and Tier 2 €500m). 
Every transaction was oversubscribed 
by a multiple and order books were 
characterised by geographically diverse 
quality institutions. This now brings 
our MREL eligible issuances to €4.3bn 
which represents 86% of our total MREL 
requirements. In September, we launched 
our green bond framework showing our 
intent to our investors to lead the way in 
funding sustainable businesses. In 2019, 
we had two upgrades from credit rating 
agencies Moody’s and Fitch bringing 
the AIB Group plc ratings to Baa2 and 
BBB respectively. The key drivers of the 
upgrades were the consistent delivery of 
NPE reduction and the successful MREL 
issuances. We are well positioned to 

complete our MREL issuance requirement 
and improve the efficiency of our capital 
structure.

We have a strong capital base with a 
robust pro forma fully-loaded CET1 ratio 
(reflecting indicative 90bps TRIM impact) of 
16.4% at 31 December 2019, well in excess 
of regulatory requirements.

Non-performing exposures
AIB cannot countenance facing another 
economic downturn carrying high levels 
of NPEs that relate to the last crisis. 
Addressing NPEs in a sustainable way 
continued to be a top priority for the Group 
and we made enormous headway in this 
regard throughout the year. Two loan 
portfolios with a combined NPE value of 
c. €1.8bn, characterised by deep arrears, 
were sold in 2019. Our core preference has 
always been to offer a range of sustainable 
solutions to our customers. In 2019, case-
by-case resolution resulted in a reduction 
in NPEs of €1.0bn through cash payments. 
Perhaps inevitably, the pace of reduction of 
these NPEs has begun to moderate as we 
deal with more difficult cases. 

Overall our NPEs fell by 45% since year-
end 2018 to €3.3bn such that NPEs as a 
percentage of gross loans amounted to 
5.4% at year end 2019, thereby meeting our 
IPO target of c. 5% by end 2019. Having 
reached this significant milestone, we are 
committed to further reducing NPEs given 
the impact on cost, capital requirements 
and balance sheet resilience. 

Lending
In 2019, more than 98% of our new   
lending was of strong or satisfactory credit 
quality. This has contributed to 89% of AIB’s 
loan book being of strong / satisfactory 
quality at December 2019 (up from 83% at 
2018 year-end).

New lending of €12.3bn in 2019 was 
up from €12.1bn in 2018. Across our 
core segments, new mortgage lending 
increased 8% to €3.0bn and personal 
lending increased by 15% to €1.0bn. With 
the Irish economy continuing to perform 
well, corporate credit demand remained 
solid. We saw increased lending to the 
renewable energy sector, offset by lower 
syndicated and international lending. 
Notwithstanding the fact that Brexit 

1. Before bank levies, regulatory fees and exceptional items. CIR including these items was 82% in 2019 (2018: 63%). For exceptional items see pages 56 and 65.

AIB Group plc Annual Financial Report 2019Annual ReviewChief Executive’s Review

17

uncertainty remained an ongoing theme in 
the SME sector, new lending to the sector 
increased by 7%. In the UK, new lending of 
£2.1bn, an increase of 7% on the previous 
year, was focused on our chosen defensive 
sectors such as renewable energy and 
healthcare. 

Structure
In order to further simplify AIB’s operations, 
we have reorganised our structure around 
two core segments: Retail Banking and 
Corporate, Institutional & Business Banking. 
I have also made a number of changes 
to our Executive Committee in recent 
months, including the announcement 
of Jim O’Keeffe as the new Managing 
Director of Retail Banking. Cathy Bryce 
returned to the Group in August 2019 to 
lead the Corporate, Institutional & Business 
Banking segment. In the UK Brendan 
O’Connor, Managing Director of AIB UK 
will leave the Group later in 2020 and I 
thank him sincerely for his dedicated work 
in AIB over 35 years. Robert Mulhall has 
been announced as Managing Director 
Designate for AIB’s UK business. Mary 
Whitelaw has been appointed Director of 
Corporate Affairs and Strategy. Geraldine 
Casey was appointed AIB’s Chief People 
Officer in January 2020. I believe that the 
executive team has the right blend of skills 
and experience to deliver our strategy and 
back our customers over the coming years. 
The latest appointment to our Executive 
Committee in January 2020 means that 
our Executive Committee will be gender 

balanced in 2020. In addition, AIB was 
recognised in the second ‘Balance for 
Better Business’ report for having one of 
the most gender-balanced boardrooms in 
Ireland, with five women on its 10-strong 
non-executive board.

Culture and our people
With nothing short of transformation 
required in banking’s reputation, the AIB 
Board has set a cultural ambition for the 
organisation. This consists of adopting 
evolved values and articulated behaviours 
that involve the delivery of high quality 
service and fair outcomes to our customers. 

Our people are the heartbeat of 
this business, and their support and 
engagement is critical for our success. 
A three year Wellbeing Programme was 
developed by our employees for our 
employees. The Wellbeing Programme has 
trained 100 Wellbeing Advocates across 
the business to locally lead and promote 
programme initiatives and activities.   

In terms of our employee engagement, 
our iConnect results showed an 88% 
participation rate, which is a 1% reduction 
from 2018, and our employee engagement 
levels moved from the 72nd to the 64th 
percentile of companies in the Gallup 
global database. We have been reflecting 
on the messages conveyed by the survey 
and are committed to continuing to focus 
on making AIB an even better place to 
work over the years ahead.

AIB Executive Committee

123456AIB Group plc Annual Financial Report 2019Annual Review18

Chief Executive’s Review

OUR NEW THREE-YEAR STRATEGY  
TO 2022 SEES THE INTRODUCTION  
OF AN ADDITIONAL STRATEGIC  
PILLAR – SUSTAINABLE COMMUNITIES

AIB customer, Oweninney Wind Farm in Co Mayo.

Digital
As Ireland’s leading digital bank, we 
provide the broadest, and most used 
array of digital customer offerings to help 
make our customers’ lives easier while 
also providing leading security features to 
ensure their peace of mind. Our levels of 
active users and their levels of usage of our 
platforms demonstrate how popular and 
effective our digital channels truly are.

We listen to our customer feedback and 
always monitor industry developments 
to ensure we are up to date and are also 
constantly adding to and enhancing our 
digital offering. We will continue to invest 
in our digital technology to allow us to 
drive further efficiencies and deliver an 
exceptional customer experience.

Sustainability strategy
We continue to describe our strategy 
through the pillars – Customer First, 
Simple & Efficient, Risk & Capital and 
Talent & Culture. Our refreshed three-year 
strategy to 2022 sees the introduction of 
an additional strategic pillar – Sustainable 
Communities – which sets out a clear 
direction for this important agenda. In 
essence, sustainable finance and climate 
action now have an elevated position as 
core strategic priorities and this is reflected 
right across our agenda for business and 
investment.

Further details on the progress made 
in 2019 against our strategic pillars are 
contained in a later section of this report. 
We have now published our fourth 
Sustainability Report which outlines the 
progress AIB is making in response to the 
key social, environmental and economic 
issues. 

In 2019, we made a meaningful 
contribution to the communities in which 
we operate by providing better banking 
experiences for our customers through 
focusing on continuous improvement. For 

example, we completed the roll-out of the 
Express Mortgage Journey. As regards 
investing to support economic progress 
and social issues, we funded multiple 
projects which will deliver new housing 
units as well as sponsoring community 
investment through our AIB Together 
Programme. 

We recognise that supports are needed 
to help change all our behaviours, 
individually and societally, as we transition 
to a lower-carbon economy. Reinforcing 
our support for Ireland’s programme to 
address climate change, we sponsored 
Climate Finance Week Ireland in November 
2019. We also launched a new 5-year fixed 
green mortgage. Our green mortgage 
complements our existing customer 
proposition of choice and value, offering 
low variable rates as well as highly 
competitive fixed rates, providing longer 
term value and certainty. We launched 
a green bond framework, became a 
Founding Signatory of the United Nations 
Environment Programme - Finance 
Initiative (UNEP FI). We also became a 
Supporter of the Task Force on Climate-
related Financial Disclosures (TCFD). I look 
forward to further aligning our activities to 
the UN Sustainable Development Goals 
and the Paris Agreement. 

Outlook
The Irish economy enjoyed another strong 
year in 2019, despite the challenges posed 
by a slowdown in the global economy 
and persistent uncertainty around Brexit 
that weighed on business investment. We 
remain alert to the threat of Brexit and its 
possible negative outcomes. Agri-business, 
farms and companies that rely on the UK 
export market are of course unsettled and, 
as their bank, AIB will continue to support 
these customers. 

Against this backdrop, our strategy to 
2022 seeks to find the appropriate 
balance between investing to sustain 

AIB Group plc Annual Financial Report 2019Annual ReviewChief Executive’s Review

19

WE REMAIN ALERT TO THE THREAT 
OF BREXIT AND ITS POSSIBLE 
NEGATIVE OUTCOMES

competitiveness while delivering attractive 
returns. 

I very much look forward to working with 
them to deliver our refreshed three-year 
strategy and financial targets for AIB.

In effect, our strategy over the next three 
years will allow us to further underpin a 
robust balance sheet, grow our lending 
and defend our mortgage business where 
we already hold a 31.4% market share, 
reduce our organisational complexity, 
and cost control our organisation. We will 
continue to be the go-to bank for digital 
offerings.

The Group’s performance in the strategic 
and tactical management of cost will be 
a critical determinant of AIB’s ability to 
generate equity returns. Further details 
on our refreshed strategy and targets are 
outlined on pages 25 to 31. Following 
a large amount of change across the 
Group, I am satisfied that AIB is now well-
organised to deliver our strategy and meet 
our new three-year targets. 

As Chief Executive Officer, another key 
priority is to see the full recovery of the 
investment made by the State as the bank 
returns, over time, to full private ownership. 
We will ensure AIB remains positioned 
to allow the Government recoup its 
investment when markets are more 
buoyant and at a time of their choosing. 

Meanwhile I would like to thank my fellow 
Board and Executive Committee members, 
and all my colleagues across the Group for 
the support I have received since taking 
over as Chief Executive Officer a year ago. 

I want to give special thanks to our 
Chairman Richard Pym who is stepping 
down as Non-Executive Chairman of AIB 
Group plc. Richard has served AIB Group 
with great distinction over the course 
of the past five years. He has used his 
vast pool of experience and wisdom to 
guide the Group’s development and has 
carried out all his duties with energy and 
professionalism. Under his chairmanship, 
AIB has gained in strength and stability and 
is well positioned for the challenges and 
opportunities that lie ahead. At a personal 
level, Richard has been a vitally important 
guide since I re-joined AIB in 2016 and in 
particular since my appointment as Chief 
Executive Officer in March of last year. The 
Group is in the process of identifying the 
next Chair and an announcement will be 
made in due course.

I am extremely honoured to be Chief 
Executive Officer of a bank that is 
dedicated to playing a practical role 
in supporting the economy and our 
citizens to whom we owe so much. Our 
stakeholder expectations are high and we 
will strive to ensure we do not disappoint. 
Thank you. 

COLIN HUNT 
Chief Executive Officer
5 March 2020

DAILY USER INTERACTIONS

DAILY USER
INTERACTIONS

ATM  
INTERACTIONS

MOBILE
INTERACTIONS

INTERNET  
BANKING 
LOGINS

CONTACT  
CENTRE 
CALLS

BRANCH
TRANSACTIONS

KIOSK
/TABLET 
LOGINS

1.93m 199k

2019

1.54m

90k

17k

91.5k

12k

2013

880k

432k

148k

208k

18k

77k

123456AIB Group plc Annual Financial Report 2019Annual Review20

2019 Highlights

2019 HIGHLIGHTS

AIB IN 2019
PRINCIPLES FOR 
RESPONSIBLE 
BANKING 

In September AIB became a Founding Signatory of the 
United Nations Environment Programme – Finance 
Initiative (UNEP FI), committing to align our business 
with the Sustainable Development Goals and the Paris 
Agreement on Climate Change. In that same month, 
AIB also became a supporter of the Task Force on 
Climate-Related Financial Disclosures (TCFD).

SUPPORTING 
HOUSING SUPPLY

In 2019, AIB invested in development projects to deliver an 
expected 8,200 housing units. Of these, over 900 units will be 
newly built social housing. One example of the kind of projects 
we backed is the landmark finance package AIB funded in 
December for the Circle Voluntary Housing Association, which 
plans to deliver 250 social and affordable housing units over the 
next 12 months.

SUSTAINABLE 
COMMUNITIES

FRAMING 
THE FUTURE

AIB Together is our Group-wide community programme. 
Each member of staff has two volunteer days a year to 
support local charities of their choice including FoodCloud 
and Soar, our official Community Partners. In July, EBS 
became the main sponsor of the inaugural Volunteer in 
Sport Awards.

In September, we launched a Green Bond Framework 
in line with the globally recognised International Capital 
Markets Association (ICMA) green bond principles. The 
bond will support lending to projects in energy-efficient 
building, renewable energy, CO2 reduction and other 
climate-related initiatives.

BACKING CLUB 
AND COUNTY

In 2019 we entered our 29th year supporting the 
#Toughest players, clubs and communities across 
the island of Ireland. AIB’s partnership with the 
GAA incorporates title sponsor of the AIB GAA Club 
Championships in hurling, football and camogie, 
across Junior, Intermediate and Senior levels as well as 
sponsor of the Senior Football Championship.

SUPPORT FOR  
VULNERABLE  
CUSTOMERS

Every day we support customers who are impacted by difficult  
issues including financial abuse, dementia, mental health,  
accessibility and more. In 2019, we enhanced our Vulnerable  
Customer Programme, providing more support to our customer 
-facing colleagues and establishing a Vulnerable Customer Support 
Team to assist with complex cases and liaise with advocacy groups. 
We also published a guide for customers dealing with bereavement; 
‘What to do When Someone Dies’ provides clear, step-by-step advice.

AIB Group plc Annual Financial Report 2019Annual Review2019 Highlights

21

SUPPORTING CLIMATE FINANCE 
WEEK IRELAND 2019

AIB was the main sponsor of Climate Finance Week Ireland (CFWI19), which took place on 4-8 November. The annual AIB 
Sustainability Conference featured as a key event of the week’s schedule, with keynote speakers Jeff Furman (Ben & Jerry’s 
Foundation), Sue Garrard (formerly Unilever) and Sir David King (University of Cambridge) addressing an audience of over  
400 business leaders. We also launched our DO MORE campaign during CFWI19.

FINTECH 
CAPABILITY

AIB and First Data Corporation received regulatory 
approval to acquire a 95.9% stake in payments firm 
Payzone in October. AIB holds a 75% stake in the 
joint acquisition with First Data Corporation taking 
the remaining 25%. Payzone is the largest consumer 
payments network in Ireland, with more than 7,000  
retail agents and more than 300,000 registered users.

GREEN 
LENDING

In June, we committed to making €5bn available to 
support Ireland’s transition to a lower-carbon economy. 
And in November we offered a competitive five-year 
fixed rate mortgage to new and existing AIB private 
dwelling house (PDH) mortgage customers whose 
property has a building energy rating (BER) between  
A1 and B3. 

MARKET-LEADING 
DIGITAL INNOVATION

AIB’s Mobile Banking App is the No. 1 Irish mobile banking app.  
In June 2019 we hit the 1 million active mobile customer milestone 
in Ireland, which increased to 1.3 million by year-end. With our 
customers making 2.9 million secure transactions a month on 
mobile, the introduction of card freeze/unfreeze in 2019 provided 
even more flexibility.

SUCCESSFUL YEAR IN 
DEBT CAPITAL MARKETS

In 2019, AIB successfully issued four bonds in Debt Capital Markets 
totalling €2.6bn (HoldCo Senior $1bn and €750m, AT1 €500m 
and Tier 2 €500m). Every transaction was oversubscribed and 
order books were characterised by geographically diverse quality 
institutions. The year closed with total MREL eligible issuance of 
€4.3bn, which represents 86% of our MREL requirements.  Along 
with two credit rating upgrades this year (Fitch, Moody’s), this 
positions AIB well for further bond issuances.

AIB EXPRESS 
MORTGAGE 

A CONVERSATION  
ABOUT CULTURE

Following enhancements to our mortgage offering, six 
out of every 10 new mortgage applications nationwide 
were on our Express Mortgage journey by the end 
of 2019. This new digital journey gives customers an 
approval in principle within one hour and the ability to 
progress their application online.

In September, over 800 members of our staff, representing all 
business areas and career levels, had their say about the existing 
culture in AIB. An initiative of the Diagnostic phase of our Group-
wide multi-year Culture Evolution Programme, the results of these 
‘Culture Conversations’ provided a foundation for the Board and 
Executive Committee to formulate a Cultural Ambition for AIB.  

123456AIB Group plc Annual Financial Report 2019Annual Review22

Overview of the Irish Economy

OVERVIEW OF THE IRISH ECONOMY

EXPECT CONTINUED 
GROWTH, DESPITE 
UNCERTAINTY

Rising employment, spending and exports  
made for a strong year of growth in 2019.

+18%

HOUSING
COMPLETIONS

+2.9%

EMPLOYMENT

+4.3%

CORE RETAIL SALES

The Irish economy performed 
strongly again in 2019, despite 
the challenges posed by ongoing 
uncertainty in relation to Brexit and a 
marked slowdown in global growth. 
Latest National Accounts data show 
that GDP grew by 6% in the first three 
quarters of the year.

The labour market 
Labour market data for 2019 also 
paint a very encouraging picture 
of the economy. They show that 
employment rose by 2.9% for the third 
consecutive year, with the number at 
work increasing by 80,000 over the 
course of 2019.

Consumer spending continued 
to grow at a solid pace in 2019, 
underpinned by rising employment 
and wages. Core retail sales 
(excluding the motor trade) rose by 
4.3% in the year. Total car registrations 
(new and second-hand imports) 
in 2019 matched the high levels 
achieved in the previous year.  

Business investment was subdued 
in 2019, held back by the uncertainty 
around Brexit and slowdown in the 
global economy. Nevertheless, a 
good measure of domestic economic 
activity, modified final domestic 
demand, grew by 3.5% year-on-year 
in Q3 2019.

Exports also performed well in 2019. 
Notably, service exports rose by 
almost 14% in the first three quarters 
of the year.   

Meanwhile, the unemployment 
rate continues to decline, albeit at 
a somewhat slower pace than in 
recent years. The jobless rate fell 
to 4.7% in the final quarter of 2019, 
down from 5.6% a year earlier. 
Most encouragingly, the long-term 
unemployment rate fell to just 1.6% 
in 2019. The economy, therefore, is 
getting very close to full employment.  

The housing market 
Construction output was up by 2.4% 
in the first three quarters of the year, 
driven by the continuing pick-up in 
house-building activity. New house 
completions rose by 18% to 21,241 
in 2019, up from 17,952 in 2018. This 
is still well short of annual housing 
demand, which is widely estimated at 
circa 35,000 units. 

House price inflation decelerated 
sharply last year despite the ongoing 

shortage of houses, falling to 0.9% 
year-on-year in December, well 
below the peak rate seen in 2018 of 
over 13%. Indeed, house prices fell in 
Dublin during 2019. Rents, though, 
continued to rise and were up by 
4.3% year-on-year in December.

Lending activity 
The ongoing recovery in housing 
activity was reflected in further 
growth in mortgage lending. It grew 
by 9.5% to over €9.5bn in 2019, up 
from €8.7bn 2018 and €7.3bn in 2017.  

New lending in the SME sector was 
subdued in 2019, held back by the 
uncertainty around Brexit. Central 
Bank data show new lending to the 
SME sector amounted to €2.5bn to 
end September, virtually unchanged 
from the same period in 2018.

Total household debt continued to 
decline in 2019, falling to €135bn by 
the third quarter, from €137.5bn at 
end 2018. Household indebtedness 
has fallen by one-third from its 
peak of €203bn at end 2008. Not 
surprisingly then, there has also been 
a marked decline in the household 
debt/disposable income ratio in the 
past decade. It stood at 116% in Q3 

AIB Group plc Annual Financial Report 2019Annual ReviewOverview of the Irish Economy

23

THE ONGOING RECOVERY 
IN HOUSING ACTIVITY 
WAS REFLECTED IN 
FURTHER GROWTH IN 
MORTGAGE LENDING

2019, down from 123% at end 2018 and its peak 
of 212% seen at the start of the decade. The 
ratio has now returned to 2003 levels, when the 
rapid growth in credit in Ireland was just getting 
underway.

Brexit 
The UK left the EU on 31 January 2020 after 
Parliament approved a revised Withdrawal 
Agreement. This includes a transition period to 
end 2020, during which time the existing EU 
trading rules will remain in place. The UK hopes 
to conclude a trade deal with the EU before 
end 2020 that will frame the basis for its future 
trading relationship with Europe. These trade 
talks are likely to prove very difficult. Considerable 
uncertainty will persist about Brexit until the  
future trading relationship is finalised. 

UK economy overview and outlook 
The pace of activity remained subdued in the 
UK last year, with the uncertainty around Brexit 
holding back investment in particular. GDP rose 
by 1.4% in 2019 after growth of 1.3% in 2018, the 
slowest growth rates seen since the financial 
crisis a decade ago. Continuing uncertainty about 
the future trading relationship with the EU could 
dampen economic activity again in 2020. 

Outlook for the Irish economy 
Leading indicators of Irish activity softened in 
2019 as the world economy lost momentum. 
Nonetheless, the prospects remain favourable 
for the Irish economy in 2020. Growth should be 
underpinned by continuing low interest rates, 
rising employment and incomes, the ongoing 
rebound in housing activity, as well as a mildly 
expansive stance to fiscal policy. This should result 
in a solid rise in new lending activity in 2020.

Finally, the coronavirus is a new downside risk 
for global growth this year. The measures to 
contain the virus are already disrupting supply 
chains and having a negative impact on some 
sectors of the world economy. Ireland as a small 
open economy will be impacted by these global 
trends. It is hoped that the measures to contain 
the virus prove successful, which would allow 
activity in impacted sectors to rebound as the year 
progresses.

Core Retail Sales (YoY, %)

2013

2014

2015

2016

2017

2018

2019

Modified Final Domestic Demand (3 Qrt Mov Avg, YoY, %)

8
7
6
5
4
3
2
1
0

6

5

4

3

2

1

0

2013

2014

2015

2016

2017

2018

2019

Service Exports

Service Exports (3 Qrt Mov Avg, YoY, %)

20

15

10

5

0

16

12

8

4

250

200

150

100

2013

2014

2015

2016

2017

2018

2019

Employment (‘000) & Unemployment Rate (%)

2,400

2,200

2,000

1,800

2013

2014

2015

2016

2017

2018

2019

RHS: Employment (‘000)

LHS: Unemployment Rate (%)

Household Debt / Disposable Income Ratio % 

2002

2004

2006

2008

2010

2012

2014

2016

2018

2003

2005

2007

2009

2011

2013

2015

2017

2019

123456AIB Group plc Annual Financial Report 2019Annual Review24

Our Strategy

OUR STRATEGY

2019 OUTCOMES

In 2017, we set a number of targets for both financial and 
non-financial activities. 

CUSTOMER FIRST

MEASURE

RELATIONSHIP
NET PROMOTER
SCORE (NPS)

TRANSACTION
NET PROMOTER
SCORE (NPS)

A measure of our customers’ overall 
AIB relationship experience

Measured after customer 
transactions for key touch points

OUTCOMES
2019
34 Personal
20 SME
53 Homes
60 SME

SIMPLE & EFFICIENT 

CHANNEL TRENDS

% of our active customers transacting 
via digital and direct channels

59.1%

COST INCOME
RATIO (CIR)2

Financial benchmark of efficiency   56%

RISK & CAPITAL

RETURN  
ON TANGIBLE  
EQUITY (ROTE)2,3

A measure of how well the bank 
deploys capital to generate earnings 
growth

3.6%

CET1 RATIO 
(FULLY LOADED)2,4

A measure of our ability to withstand 
financial stress and remain solvent

17.3%

NON-PERFORMING 
EXPOSURES

Lower NPEs are a measure of
improving asset quality

€3.3bn (5.4%)

FINANCIAL &  
NON-FINANCIAL  
TARGETS1

50+

50+ Homes
60+ SME

62%+

<50%

10%+

>13%

c. 5%

NET INTEREST
MARGIN (NIM)2

A measure of the difference between 
the interest income generated and 
the amount of interest paid out 
relative to interest-earning assets

2.37%

2.40%+

TALENT & CULTURE

DIVERSITY

Women as % of management

ENGAGEMENT

Employee engagement relative 
to worldwide Gallup client 
population

41.5%

64th

Percentile

1.  All targets are long-term, with the exception of medium-term financial targets communicated to the market on 9 March 2017.
2.  Medium-term financial targets communicated to the market on 9 March 2017; CIR <50% by end 2019.
3.  See the ‘Capital’ section on page 70 for further information.
4.  See the ‘Capital’ section on page 67 for further information.

40%

Top  
quartile

AIB Group plc Annual Financial Report 2019Annual ReviewOur Strategy 

25

OUR STRATEGY

A NEW 
STRATEGIC
CYCLE

2020 marks the beginning of a new strategic cycle for AIB Group, having examined 
macroeconomic developments, industry trends and our own business priorities. 

Our strategic ambition is to be at the heart of our customers’ financial lives by 
responsibly and comprehensively meeting their life-stage needs, aiming to be a 
sustainable, capital-generative and efficient business. We describe our business 
and strategy through five strategic pillars. The following pages contain further 
information on our strategy to 2022.

CUSTOMER 
FIRST

SIMPLE & 
EFFICIENT 

RISK & 
CAPITAL

TALENT & 
CULTURE

SUSTAINABLE 
COMMUNITIES

123456AIB Group plc Annual Financial Report 2019Annual Review26

Our Strategy

OUR STRATEGY

STRATEGY 2022

Our business strategy aims to achieve a balance between investing 
to sustain competitiveness while delivering attractive returns.

A FIVE-PILLAR 
STRATEGY

In refreshing our strategy to 2022 we set both a strategic and financial ambition for AIB Group, both of 
which speak to our ambition to provide a broad range of financial services. 

In an evolution of our four-pillar 2017-2019 strategy, we have added Sustainable Communities as a fifth 
pillar, reflecting our ambition to be both a leading financial institution in climate action and a meaningful 
part of the communities in which we operate. Our primary objectives to 2022 are: to simplify our business  
in order to increase efficiency; to defend our income in an increasingly competitive environment; to diversify 
our products and services; and to further control our business costs. 

Our purpose remains: to back our customers to achieve their dreams and ambitions.

PURPOSE

To back our customers to achieve their dreams and ambitions.

STRATEGIC 
AMBITION

We will be at the heart of our customers’ financial lives by 
responsibly and comprehensively meeting their life-stage needs. 

CUSTOMER
FIRST

SIMPLE
& EFFICIENT

RISK 
& CAPITAL

TALENT
& CULTURE

SUSTAINABLE 
COMMUNITIES

STRATEGIC 
PILLARS 

FINANCIAL 
AMBITION

FINANCIAL 
TARGETS

A sustainable, capital-generative and efficient business.

Cost1: €1.5bn

CET1: >14%

RoTE2: >8%

1. Costs before bank levies and regulatory fees and exceptional items. 
2.  See the ‘Capital’ section on page 70 for further information.

For more information on the governance  
of our strategy 2022 development, see page 35.

AIB Group plc Annual Financial Report 2019Annual ReviewOur Strategy

27

STRATEGIC 
OUTCOMES 2022

In line with our strategic and financial ambitions, we anticipate eight outcomes of our three-year strategy to 
2022, as listed below. With a continued focus on significantly enhancing the experience of all our customers, 
we aim to grow our business organically and diversify our income to reflect the challenging interest rate 
environment. And as the No. 1 digital bank in Ireland, we can leverage our market-leading platform by 
enhancing and integrating more key customer journeys. 

In all our actions, we will maintain a mindset that takes into account the expectations of all our stakeholders. 

A ROBUST
BALANCE SHEET

We will maintain a high-
quality balance sheet in 
order to back our customers 
through potentially more 
challenging economic times.

MEETING LIFE-STAGE 
NEEDS

We will develop life-stage appropriate products and services to 
continually meet our business and personal customers’ needs and 
maintain a competitive advantage.

REDUCED ORGANISATIONAL 
COMPLEXITY

We will simplify the business and digitise where appropriate for the 
benefit of our customers.

STRONG MORTGAGE 
ADVANTAGE

A COST-CONTROLLED 
ENVIRONMENT

We will invest to maintain our No. 1 position in the Irish 
mortgage market, with a particular focus on digital.

We will address costs in a structured manner, 
driving efficiency and innovation in our business.

A SIGNIFICANT SUSTAINABILITY 
CONTRIBUTION

We will support the transition to a low-carbon economy and make a 
meaningful contribution to the communities in which we operate.

DIVERSIFIED INCOME GROWTH

We will organically diversify our income to sustain underlying 
profitability, particularly in the current interest rate environment.

A STAKEHOLDER 
MINDSET

We will build a world-class 
culture and consistently 
meet expectations across 
our five stakeholder groups: 
customers, employees, 
investors, society and 
regulators.

A CONTINUED FOCUS ON 
SIGNIFICANTLY ENHANCING THE 
EXPERIENCE OF OUR CUSTOMERS

123456AIB Group plc Annual Financial Report 2019Annual Review28

Our Strategy

OUR STRATEGY

STRATEGIC 
TARGETS

We have set a number of financial and non-financial 
targets for both the medium-term and long-term in 
line with our strategy.

MEDIUM-TERM (END 2022)

LONG-TERM 

CUSTOMER FIRST

We put our customers at the heart of our organisation, providing the full range of their 
financial needs conveniently and responsibly. We use technology to personalise our product 
and service offerings. 

MEASURE

RELATIONSHIP NET 
PROMOTER SCORE (NPS) 
A measure of our personal customers’ 
overall AIB relationship experience

TRANSACTION NET 
PROMOTER SCORE (NPS) 
Measured after customer 
transactions for key touch points

LONG-TERM 
TARGETS

50+
60+ 

HOMES 

70+ 

SME 

SIMPLE & EFFICIENT

Our organisation, technology and partnering strategies drive efficiency in our           
back-, middle- and front-office operations. We foster a culture of cost-awareness and 
accountability, simplifying our processes and ways of working.

MEASURE

ABSOLUTE COST1 BASE 
Cost of running the business, 
excluding exceptional costs

ACTIVE MOBILE USERS
Number of active users on mobile 
platform

MEDIUM- AND 
LONG-TERM TARGETS

€1.5bn
>2 million  

1. Costs before bank levies and regulatory fees and exceptional items.

AIB Group plc Annual Financial Report 2019Annual ReviewOur Strategy

29

RISK & CAPITAL

We maintain a strong risk management framework, high asset quality and robust capital 
levels. We deploy our capital efficiently through effective risk model development, evolved 
risk pricing and our strategic business model choices. 

MEASURE

MEDIUM-TERM 
TARGETS

RETURN ON 
TANGIBLE EQUITY1
A measure of how well capital is 

deployed to generate earnings growth >8%

CET1 RATIO 
(FULLY LOADED)
A measure of our ability to withstand 
financial stress and remain solvent

>14%

TALENT & CULTURE

We ensure that we have the right talent, skills and capabilities within the organisation  
to fulfill our purpose and execute our strategy. We enable talent effectiveness through a 
diverse and inclusive culture that is built on accountability, collaboration and trust.

MEASURE

DIVERSITY
Women as % of management

LONG-TERM 
TARGETS

GENDER BALANCED

ENGAGEMENT 
Employee engagement relative to 
worldwide Gallup client population

TOP QUARTILE

SUSTAINABLE COMMUNITIES

We play a leadership role in creating innovative propositions and partnerships to help 
our customers in the transition to a low-carbon economy. We make a meaningful 
contribution to the sustainability of the societies where we operate.  

MEASURE

REDUCTION IN EMISSIONS
% proportion of our emissions 
reduction versus 2014 baseline

ESG RATING
Composite measure based on 
selected ESG rating agencies

MEDIUM- AND 
LONG-TERM TARGETS

50% BY 2030

ABOVE AVERAGE

1.  See the ‘Capital’ section on page 70 for further information.

123456AIB Group plc Annual Financial Report 2019Annual Review30

Our Strategy

OUR STRATEGY

FOCUS ON
SUSTAINABILITY

We pledge to DO MORE.

Climate change continues to emerge as the greatest challenge of our time. We recognise 
the important responsibility financial institutions have to support the transition to a low-
carbon economy. While this issue requires a long-term outlook, action is necessary now. 
This is why AIB has placed sustainability at the heart of our strategy. 

Our detailed Sustainability Report outlines the progress AIB Group made in 2019, including 
the launch of products such as our green mortgage and commitments such as becoming 
a Founding Signatory of the United Nations Environment Programme – Finance Initiative 
(UNEP FI). You can read this report, as well as related accreditations, codes and policies on 
www.aib.ie/sustainability

We will support the transition to a low-carbon economy and make a meaningful 
contribution to the communities in which we operate.

CLIMATE 
ACTION

 BETTER BANKING 
EXPERIENCE

ECONOMIC & SOCIAL 
INCLUSIVITY

RESPONSIBLE &  
RESILIENT TECHNOLOGY

Leading Ireland’s 
transition to become a 
low-carbon economy.

Building better 
banking experiences 
and products with a 
focus on continuous 
improvement and 
learning from our 
mistakes.

Actively investing to 
support economic 
progress and social 
issues.

 Protecting the privacy, 
security and integrity of 
our data and systems 
to ensure responsible 
practices and resilient 
technology.

CULTURE & ACCOUNTABILITY
Build a world-class culture that is underpinned by our values, behaviours and actions.

Read more in our  
Detailed Sustainability 
Report 2019: 
aib.ie/sustainability

We  pledge to
DO MORE.

Detailed Sustainability Report
for the financial year ended  
31 December 2019
AIB Group plc

AIB Group plc Annual Financial Report 2019Annual ReviewOur Strategy

31

In 2019,  
we launched our  
DO MORE campaign

Our pledge to Do More.

Over the last number of years at AIB we have been 
working to build a more sustainable business.

We’ve invested in wind energy projects, 
launched a €5 billion Climate Action Fund 
and created a Green Mortgage.

And yet, it’s still not enough.

And we will keep telling ourselves that every day.

AIB alone is not the solution to climate change, but 
we are doing everything we can to be a part of it.

AIB. We pledge to DO MORE.

Our Green 
Mortgage 
is NOT 
enough.

We pledge to DO MORE.

AIB Sustainability

AIB Sustainability

Our investment  
in wind farms  
is NOT enough.

Lending criteria, terms and conditions apply. Over 18s only, security may be required. Allied Irish Banks, p.l.c. is an authorised agent and servicer of AIB Mortgage Bank in relation to the 
origination and servicing of mortgage loans and mortgages. Allied Irish Banks, p.l.c. and AIB Mortgage Bank are regulated by the Central Bank of Ireland.

Our €5 billion 
Climate Action Fund 
is NOT enough.

We pledge to DO MORE.

We pledge to DO MORE.

AIB Sustainability

AIB Sustainability

Lending criteria, terms and conditions apply. Credit facilities are subject to repayment capacity and financial 
status and are not available to persons under 18 years of age. Security may be required. Allied Irish Banks, p.l.c. is 
regulated by the Central Bank of Ireland.

Lending criteria, terms and conditions apply. Credit facilities are subject to repayment capacity and financial 
status and are not available to persons under 18 years of age. Security may be required. Allied Irish Banks, p.l.c. is 
regulated by the Central Bank of Ireland.

123456AIB Group plc Annual Financial Report 2019Annual Review32

Governance in AIB 

GOVERNANCE IN AIB

CORPORATE 
GOVERNANCE IN 
ACTION

As new members joined in 2019, AIB’s Board oversaw 
matters such as culture, strategy and Brexit preparedness.

Through a year of substantial change 
on the Board, the role of corporate 
governance in ensuring effective Board 
decision-making has been of paramount 
importance. 

The Board is committed to upholding 
high standards and seeking continual 
enhancements. AIB’s corporate governance 
standards are implemented by way of 
a comprehensive suite of frameworks, 
policies, procedures and standards. Such 
standards are overseen by the Nomination 
& Corporate Governance Committee 
and are further detailed in the Corporate 
Governance Report within the ‘Governance 
and oversight’ section of this Annual 
Financial Report on pages 178 to 192.

Below are a number of examples 
which, at a high level, demonstrate our 
strong corporate governance standards 
throughout the year. 

Succession planning and induction 
Succession planning for both the Board 
of Directors and Executive Committee 
(ExCo) was a key focus of the Nomination 
and Corporate Governance Committee, 
and the Board as a whole, in 2019. This 
was coupled with rolling out induction 
programmes for five new Non-Executive 
Directors appointed during the year. 

In anticipation of Ms Catherine Woods’ 
retirement in October 2019 and Mr 
Richard Pym indicating his intention to 

AIB was recognised in the 2019 Balance for Better Business report 
as having the joint-most gender balanced boardroom in Ireland

AIB Group plc Annual Financial Report 2019Annual ReviewGovernance in AIB 

33

retire in March 2020, a search process was 
undertaken to identify the next Deputy 
Chair, Senior Independent Director and 
Chair Designate. The Group is in the 
process of identifying the next Chair and an 
announcement will be made in due course. 
Following a review of our current Board 
composition, Mr Brendan McDonagh was 
appointed as Deputy Chair and Mr Tom 
Foley as Senior Independent Director. 

Director searches are underway to ensure 
the Board skills and experience remain at 
their current high standard.

Led by the Chief Executive Officer in 
conjunction with our Human Resources 
function, succession planning at Executive 
level was also a key focus in 2019. A 
number of new appointments were made 
to our Executive Committee as detailed 

DIVERSITY IS AN IMPORTANT  
FACTOR IN SUCCESSION PLANNING – 
BOTH AT BOARD AND EXECUTIVE LEVEL 

The Nomination & Corporate Governance 
Committee, on behalf of the Board, has 
identified a number of key skills required of 
its directors. In considering its succession 
planning, the Committee refers to that skills 
matrix to ensure the Board is comprised of 
a strong cross-section of experience and 
knowledge and an appropriate balance of 
skills. The key skills comprise, but are not 
limited to, retail and commercial banking, 
risk management, strategy development, 
stakeholder management, digital focus, 
customer focus, culture, leadership and 
governance. In light of a review of the 
skills matrix, two additional Non-Executive 

in the biography section of this Annual 
Financial Report on pages 46 to 47. 
Moreover, external mapping of role profiles 
and identification of potential successors in 
comparable industry roles was completed 
for a number of Executive Committee 
roles. As a result, the succession plan is 
well positioned to ensure the strength of 
leadership of the Group going forward.

Diversity is an important factor in 
succession planning both at Board and 
Executive level. Positively, it has resulted in 
both the Board and Executive Committee 
reaching the highest levels of gender 

AIB GROUP BOARD

BOARD AUDIT
COMMITTEE

BOARD 
RISK COMMITTEE

REMUNERATION
COMMITTEE

NOMINATION &
CORPORATE 
GOVERNANCE
COMMITTEE

SUSTAINABLE
BUSINESS ADVISORY 
COMMITTEE

Quality and integrity 
of accounting policies, 
financial reporting and 
disclosure, internal 
control framework 
and audit. 

See page 194 for 
further information.

Risk management and 
compliance frameworks, 
risk appetite profile, 
concentrations and trends.

See page 200 for 
further information.

Remuneration policies and 
practices, remuneration of 
Chair, CEO, Executive 
Directors, ExCo and other 
senior management 

Board composition, 
committee membership, 
corporate governance 
policies and practices, and 
succession planning.

See page 208 for further 
information. 

See page 204 for 
further information. 

Support the Group with its 
sustainable business strategy. 
which includes the 
development and 
safeguarding of the bank’s 
social licence to operate.

See pages 37 and 185 
for further information.

BOARD COMMITTEE

BOARD COMMITTEE

BOARD COMMITTEE

BOARD COMMITTEE

ADVISORY COMMITTEE

123456AIB Group plc Annual Financial Report 2019Annual Review34

Governance in AIB 

balance in the Group’s history. To ensure 
consistent oversight, diversity in gender at 
management level was included as part of 
the 2019 balanced scorecard delivered to 
the Board on a quarterly basis.

Culture development 
The current culture across the Group and 
its cultural ambitions were front and centre 
of the Board’s mind in 2019. The Board 
is committed to creating and nurturing 
the right culture in AIB in order to fulfill 
our purpose and achieve our strategic 
objectives. 

The Board were fully engaged in the 
culture programme in 2019, dedicating 
significant agenda time for discussion, 
debate and providing overall direction 
to the development of the programme. 
The Board attended a session as part of a 
deep dive on the topic of culture, where 
the Board was briefed, inter alia, on the 
intrinsic links between culture and strategy 
and the development of cultural ambitions. 
Following this session, consideration of the 
topic continued through an open forum 
discussion between the Board, Executive 
Committee, and staff representatives from 
across the Group who shared their direct 

and personal views of, and experiences in, 
the Group to date.

It was acknowledged that a long-term 
programme was needed to enhance 
the Group’s reputation and culture and 
’prove by doing’ to rebuild trust with our 
customers and wider society. The Board’s 
ambition, and that of the Executive 
Committee, is to be the leader on culture 
across the industry. The Chairman noted 
that, while enhancing the culture and 
reputation of the Group was a lengthy and 
challenging journey, commitment levels are 
high and the results would be immense. 

As such, the Culture Evolution Programme 
was set up with a view to creating a multi-
year programme of activity to enhance the 
culture in AIB. In September, employees 
were invited to take part in live ‘Culture 
Conversations’, the results of which 
provided a solid foundation for the Board 
to formulate AIB’s cultural ambition.

Through the work on cultural evolution, 
the Board aimed to dissect and truly 
understand the issues emerging from 
employees, agree tangible actions for 
execution and assess progress. The 

AIB NON-EXECUTIVE DIRECTORS

GENDER DIVERSITY

AGE

Female: 5
Male: 5

46-55: 4
56-65: 4
66-75: 2

BOARD TENURE

NATIONALITIES

0-2 years: 5
2-4 years: 3
4-6 years: 1
6-8 years: 1

Irish: 7
British: 2
American: 1

AIB Group plc Annual Financial Report 2019Annual ReviewGovernance in AIB 

35

Board took part in a number of  ‘Out 
and Abouts’  where they met with, and 
received feedback from employees across 
the business in both office and branch 
environments. 

2020-2022 strategy development 
2019 saw the conclusion of our 2017-19 
strategy and the development of the 
2020-22 strategic plan which was robustly 
reviewed and challenged at the Board and 
Executive Committee offsite in November 
and formally approved in early 2020. 
Prior to that, the Board reviewed and 
challenged the strategic plans at various 
points throughout the year as detailed 
below. Further details of the 2020-22 
strategic plan are contained in the “Our 
Strategy” section earlier in this Annual 
Financial Report. 

February 2019 
Strategy framework review  
and approval

March 2019 
Ambition framework review  
and approval

April 2019 
External environment review

July 2019 
Strategy update (ambition, strategic 
alignment, plan for November offsite)

November 2019 
Strategy offsite to include ambition 
and strategy, strategic calls, targeted 
outcomes, financial plan, risk review, 
strategy into action

December 2019 
2020-22 group strategy  
and financial plan review

January/February 2020  
Group strategy and financial  
plan approval

Brexit 
Whilst the likely outcome and impact 
of Brexit was unknown for much of the 
year, the Board requested that an update 
be provided at regular intervals, with as 
much time being devoted by the Board as 
necessary. 

A Brexit Steering Group was set up and 
provided regular updates directly to the 
Board, including: an assessment of the 
macroeconomic environment; an update 
on the approval and withdrawal process 
as relevant; and an assessment of the 
impact on key UK and Ireland Brexit 
Economic Indicators. Such indicators 
included the EUR/GBP exchange rate, the 
Purchasing Managers Index, retail sales, 
the unemployment rate and tax receipts. 

To further assure themselves of the 
Group’s readiness, the Board requested 
a deep dive as to principles to be applied 
and actions which would be taken to 
manage the business risk in a hard Brexit 
environment. As a result of same, operating 
principles were established which included 
a playbook for a vast array of individual 
scenarios that could potentially occur in 
a hard Brexit. The Board also endorsed 
additional governance steps to bolster 
management’s ability to support at-risk 
customers and to ensure credit was 
provided in a timely manner to sustainable 
customers.  

The Board received updates on the 
internal operational contingency plan 
and the capability of the Group to serve 
our customers post any Brexit-associated 
deadlines. Through such updates from 
the Brexit Steering Group, the Board was 
satisfied that all possible contingency 
actions had been taken to ensure 
customers faced minimal disruption and 
the sustainability of the business could 
be maintained through a wide range of 
potential outcomes. Further information on 
Brexit and its presence as a key theme on 
our risk agenda is detailed on page 77.

123456AIB Group plc Annual Financial Report 2019Annual Review36

Governance in AIB 

GOVERNANCE IN AIB

ENGAGING WITH
OUR STAKEHOLDERS

The Board regularly engages with each of AIB’s five stakeholder groups in order to 
understand their views and take them into consideration when making decisions.

The approach of the Board to stakeholder engagement aligns with the UK Corporate Governance Code 2018, 
which applies to the Group by virtue of its premium listing on the London Stock Exchange. Whilst not directly 
applicable to the Group due to it being a provision of UK company law, the Board welcomes the fresh stance 
on stakeholder engagement introduced in 2019 under section 172 of the UK Companies Act 2006. The Board 
acknowledges the benefits of considering the spirit intended by such provisions as part of its decision making 
process. Further detail on how the Board engages with its stakeholders is set out below.

WHO

WHY

HOW

OUR 
CUSTOMERS

Our purpose is to back our 
customers to achieve their 
dreams and ambitions. 
Our 2.8 million customer 
relationships are managed by 
dedicated teams across Retail 
Banking, CIB and AIB UK.

One size does not fit all, however, 
we acknowledge that all our 
customers desire simple and 
efficient services and interactions 
across all our channels. To this end, 
the Board strives to make decisions 
that foster that simple and efficient 
approach.

Focus on the Customer First pillar 
in decision-making. Minimise and 
effectively limit conduct related issues 
to quickly resolve customer impact. 
Regular Board oversight of Net 
Promoter Scores, complaint metrics, 
RepTrak metrics and, importantly in 
2019, potential Brexit impacts.

As at 31 December 2019, 
AIB employed 9,520 people 
across Ireland, the United 
Kingdom and the United 
States of America.

OUR 
EMPLOYEES

We have a diversified 
range of institutional and 
individual investors. The 
Irish State is a significant 
shareholder of the Group.

OUR 
INVESTORS

The Board is acutely mindful that 
our people are the key resource and 
enabler for the Group to deliver its 
overall ambitions. Ensuring we have 
an engaged workforce of strong 
calibre and reputation is critical to 
delivery for all of our stakeholders, 
as well as ensuring our employees 
are satisfied in work. 

In order to ensure maximum 
potential investor return, the Board 
aims to lead the Group in meeting 
its financial and non-financial 
targets, while fostering a culture of 
cost awareness and accountability 
to ensure maximum potential 
investor return.

SOCIETY

Society as a whole permeates 
all of our stakeholder 
considerations and also 
forms a large part of our 
sustainability agenda.

In our general business practice, 
targeted lending activities and 
societal endeavours, we strive  
to make a meaningful contribution  
to the sustainability of the 
communities in which we operate.

REGULATORS

Including the Central Bank 
of Ireland (CBI), European 
Central Bank (ECB), European 
Commission, Prudential 
Regulation Authority (PRA), 
Financial Conduct Authority 
(FCA), Federal Reserve Bank  
of New York (New York Fed).

The Board strives to ensure financial 
stability, consumer protection and 
market integrity across the banking 
industries in the regions we operate. 
Additionally, strong engagement 
with our regulators ensures the 
Group is well positioned to comply 
with regulation.

Internal structures, on which the 
Board receive updates include:  
Speak Up, ongoing engagement with 
Financial Services Union, Workplace 
Options, Employee Resource Groups, 
iConnect engagement, Culture 
Evolution Programme. Meetings of 
the Board and employees, formally 
by invitation to Board events and 
informally in ‘Out and Abouts’. 

Ensuring continued compliance with 
relevant legislation, regulations etc. 
Meeting our shareholders at our 
AGM. Information on our website. 
Regular updates on our investor 
relations programme including 
investor engagement and feedback. 
Board training session on market 
views of an institutional investor.

Focus on the Group sustainability 
agenda includes the work of the 
Sustainable Business Advisory 
Committee (SBAC) and the production 
of the Sustainability Report. Addition 
of Sustainable Communities as a fifth 
strategic pillar.

Ongoing supervisory engagement, 
including on-site inspections on 
specific items, thematic reviews  
and regular engagements with the 
Board and Senior Executives.

AIB Group plc Annual Financial Report 2019Annual Review 
Governance in AIB 

37

EXAMPLES OF 
STAKEHOLDER 
CONSIDERATION

CULTURAL AMBITION
2019 saw the Board develop the cultural ambition for 
the organisation and it is committed to playing a leading 
role in enhancing culture across the industry. In addition 
to the internal steps detailed on page 34, in 2019, the 
Board supported the set-up of the Irish Banking Culture 
Board (IBCB). The important work conducted by the IBCB, 
which the Group supports, should drive better outcomes 
for our customers, employees and society as a whole, 
rebuilding trust and strengthening our reputation for 
high standards of business conduct and a positive culture 
across the Group. Robert Mulhall, member of the Executive 
Committee, was designated as Executive Sponsor for 
Culture across the Group and is a member of the IBCB 
Board. In addition, the Group seconded a number of 
individuals to assist the IBCB in its set-up phase.

IMPACTED 
STAKEHOLDERS:

MODERN SLAVERY ACT
In December 2019 the Board reviewed the Modern 
Slavery Statement as required under the UK Modern 
Slavery Act 2015, which applies to the Group as it 
carries on business in the UK. The Board considered 
the requirements of the Act to ensure organisations do 
not put profit above the welfare and wellbeing of its 
employees and those working on its behalf. The Board 
considered that the Statement would also provide 
customers with greater confidence in the services 
provided by AIB. The Act requires transparency as to how 
the Group mitigates Modern Slavery risk and aims to 
protect workers from exploitation. 

IMPACTED 
STAKEHOLDERS:

STRATEGY DEVELOPMENT
Strategy 2020-22 was subject to a comprehensive review of the Group’s 
activities and the material risks facing the Group. The Board considered all 
elements of the strategy in terms of the level of impact on each stakeholder, 
whether that impact may be positive or negative and the risk mitigants to 
each. As part of our strategy consideration, it was agreed that the proposed 
strategy broadly supported the considerations of our key stakeholders. Further 
details on the Board’s role in strategy development is detailed on page 35.

IMPACTED 
STAKEHOLDERS:

CORPORATE DEVELOPMENT
The Board considered the acquisition of Payzone by way of a joint venture 
with First Data Corporation at length and concluded that the proposed 
acquisition was consistent with the Group’s strategy to evolve our customer 
service and product proposition in our core market and enhance our fintech 
capability. Considerations of investor return, improved offerings to customers 
and impact on employees of both AIB Group and Payzone were all included 
in Board discussions. Additionally, the European Commission, being the 
regulator for such transactions, was consulted as appropriate. 

IMPACTED 
STAKEHOLDERS:

SUSTAINABLE COMMUNITIES
The Sustainable Business Advisory Committee (SBAC) supports the Board 
in overseeing the Group’s sustainability strategy. Through the year, SBAC 
received updates and oversaw many sustainable initiatives such as the Green 
Bond Framework which would allow AIB to issue green bonds and meet the 
demands of investors who are increasingly seeking to invest in green bonds. 
Additionally SBAC considered the Group becoming Founding Signatory of the 
UNEP FI Principles for Responsible Banking at the UN General Assembly and 
a supporter of the Task Force on Climate-related Financial Disclosures (TCFD) 
which cumulatively position the Group strongly to deliver on its aims of long-
term sustainable growth for the benefit of our stakeholders.

IMPACTED 
STAKEHOLDERS:

123456AIB Group plc Annual Financial Report 2019Annual Review38

Risk Summary

RISK SUMMARY

HOW WE  
MANAGE RISK 

We use effective risk management and control, aligned to 
our strategy, to guide and protect AIB.

AIB implements a strong risk 
management approach to protect 
our business. We identify the principal 
risks and uncertainties including the 
key external risk drivers that could 
adversely impact our customers, 
our business and the delivery of our 
strategic objectives. Risk is defined 
as any event that could damage 
the core earnings capacity of the 
Group, increase cash flow volatility, 
reduce capital, threaten business 
reputation or viability, result in breach 
of regulatory or legal obligations 
or give rise to poor customer 
outcomes. A cornerstone of the risk 
management approach is the Three 
Lines of Defence model. The First 
Line of Defence owns the risks and is 
responsible for identifying, reporting 

and managing them. They are also 
responsible for ensuring that the right 
controls are in place to mitigate the 
risks. The Second Line of Defence 
sets the frameworks and policies for 
managing specific risk areas, provides 
advice and guidance in relation to the 
risk and provides independent review 
and challenge and reporting on AIB’s 
risk profile. The Third Line of Defence 
is the Group Internal Audit function 
which provides independent and 
objective assurance of the adequacy of 
the design and operational effectiveness 
of the risk and control environment. 
The design and implementation of 
the Three Lines of Defence model is 
underpinned by eight principles that 
define the key risk accountabilities. 
This is set out in the chart below.

Risk governance structure 
The Board has ultimate responsibility 
for the governance of risk-taking 
activity at AIB. This is achieved 
through a risk governance structure 
designed to facilitate the reporting, 
evaluation and escalation of risk 
concerns from business areas and 
control functions upwards to the 
Board. The Board is assisted in its risk 
governance responsibilities by the 
delegated sub-committees of the 
Board and the Executive Committee: 
•   Board Risk Committee; 
•   Board Audit Committee; 
•   Group Risk Committee; 
•   Asset & Liability Committee.

THREE LINES OF DEFENCE MODEL AND PRINCIPLES

FIRST LINE OF DEFENCE 
PRINCIPLES

SECOND LINE OF 
DEFENCE PRINCIPLES

THIRD LINE OF 
DEFENCE PRINCIPLE

Frontline, operational and 
support activities

Risk

Group Internal Audit

Principle 2  
Provide risk ownership and oversight 
responsibilities

Principle 1  
Sets the frameworks and policies  
for managing specific risk types

Principle 3  
Identifies, records, reports and 
manages the risks

Principle 5  
Provides advice and guidance  
in relation to the risk

Principle 8  
Provides independent 
and objective assurance 
of the adequacy of the 
design and operational 
effectiveness of the risks 
and control environment

Principle 4  
Ensures the right controls and 
assessments are in place to mitigate 
the risks

Principle 6  
Provides independent oversight and 
reporting on the Group’s risk profile

Principle 7  
Provides challenge to the effectiveness 
of the risk management and control 
processes

See the AIB Group business structure on page 6.

AIB Group plc Annual Financial Report 2019Annual ReviewRisk Summary

39

Linking risk management to strategy  
The Group’s approach to risk 
management directly supports the 
achievement of the Group’s purpose 
and strategic objectives. In the first 
instance the strategic objectives are 
established and approved by the 
Board. A Material Risk Assessment 
(MRA) is performed annually to 
identify the principal risks to which the 
Group is exposed. The Board then sets 
out the risk appetite for the Group to 
ensure that the strategic objectives are 
executed in line with the Board’s risk 
appetite. The Risk Appetite Statement 
is then cascaded to business 

segments (Retail Banking, CIB and AIB 
UK) and licenced subsidiaries. The Risk 
Appetite Statement is a key part of 
embedding risk culture and fostering 
responsible risk-taking and risk 
management behaviours throughout 
the Group. Risk appetite limits are 
monitored on an ongoing basis and 
the Group’s compliance with limits is 
reported to the Board on a monthly 
basis, as well as the subsidiary Boards 
on a quarterly basis, as part of Chief 
Risk Officer (CRO) reporting. In each 
of the Principal Risks, pages 40 to 
43, a description is given as to how 
the Principal Risk is managed, the 

mitigating actions and the alignment 
with the Group’s strategic pillars. 

Top and emerging risk drivers in 2019  
The CRO prepares a report for the 
Group Risk Committee and Board 
Risk Committee setting out the risk 
profile of the Group and emerging risk 
themes. The key themes considered 
by the risk governance committees 
during 2019 are outlined below. 
These interact with the Principal 
Risks to varying degrees. In the ‘Risk 
Management’ section in this Report, 
‘Individual risk types’, pages 79 to 170, 
sets out the key risk drivers impacting 
each Principal Risk.

REGULATORY AND LEGAL CHANGE

CYBER

• 

• 

AIB may be adversely affected by 
unexpected or complex changes in 
regulation, accounting standards and 
legislation. AIB may also be affected by 
changes in tax requirements, including 
changing interpretation by tax authorities

A failure to meet regulatory requirements 
could have a financial and/or reputational 
impact. Embedding a robust and 
sustainable risk culture is key to ongoing 
compliance.

FINANCIAL, MACROECONOMIC AND GEOPOLITICAL VOLATILITY

• 

• 

AIB may be adversely affected by changes 
in the macroeconomic outlook, changes 
in financial and credit markets, increasing 
geopolitical tensions and changes in 
expectations of central banks’ monetary 
policies

The continued global macroeconomic 
uncertainty and the lower-for-longer 
central bank interest rate policies 
contribute to downward pressure on 
credit quality and net interest income. See 
1.6.1 (page 77) for further details on Brexit.

PACE OF CHANGE IN COMPETITION, LABOUR MARKETS  
AND CUSTOMER EXPECTATIONS

• 

• 

AIB may be adversely affected by 
the pace of change of industry best 
practice, competitive landscape, labour 
market including availability of skills, 
demographics and/or societal behaviours 
and expectations

The rapidly changing environment 
requires significant investment in order 
for AIB to remain competitive, including 
responding to competition from new 
entrants (e.g. fintechs).

TREND  
IN 2019

TREND  
IN 2019

TREND  
IN 2019

• 

• 

AIB may be adversely affected by cyber attacks. The 
volume and sophistication of cyber attacks continues 
to increase, as online transactions become more 
prevalent

A successful attack would result in a monetary and/
or reputational impact. See section 1.6.3 (page 78) for 
more detail on Cyber risk.

TREND  
IN 2019

TREND  
IN 2019

CLIMATE CHANGE

• 

• 

AIB may be adversely affected through the 
manifestation of physical risks (such as the impact on 
property from weather-related events) and transition 
risks (the financial risks as a result of the transition to  
a low-carbon economy)

Failure to manage these risks would result in either 
financial and/or reputational impact from a lack of 
adherence to sustainable principles. See section 1.6.2 
(page 78) for more details on Climate risk.

CHANGING EXTERNAL PERCEPTIONS OF AIB

• 

• 

AIB may be adversely affected by a change in 
customer and market perceptions of the Group

TREND  
IN 2019

Changing perceptions could result in withdrawals 
of customer deposits, an unwillingness of 
customers to apply for credit and difficulty in 
attracting and retaining the right talent, skills  
and capabilities within the Group.

TREND IN 2019

Improving

Stable

Deteriorating

Risk profile improved  
during 2019

Risk profile remained  
stable during 2019

Risk profile deteriorated
during 2019

123456AIB Group plc Annual Financial Report 2019Annual Review40

Risk Summary

RISK SUMMARY

OUR 
PRINCIPAL
RISKS

We manage the most significant risks which could 
impact on achieving our strategic objectives.
Listed in alphabetical order

Business Model Risk

Capital Adequacy Risk  

Conduct Risk 

The risk of not achieving the Group’s 
strategy or approved business plan, 
either as a result of an inadequate 
implementation plan, or failure to 
execute on the strategy as a result 
of an inability to secure the required 
investment, or due to external factors.

Example 
More intense price-based competition 
from incumbent providers and/or new 
entrants from the fintech sector.

Key mitigating  
considerations and controls
• 

Annual Board review of strategy

• 

• 

• 

The Board receives regular 
updates on performance against 
strategic objectives via a quarterly 
performance scorecard

Comprehensive reports setting out 
the current financial performance 
against budget, multi-year financial 
projections, capital plans and 
economic updates

A CRO report is produced monthly 
and reviewed by the Board and 
Group Risk Committees.

Alignment to strategic  
priorities and pillars
•  We achieve sustainable growth 
by delivering long-term value to 
customers and stakeholders, by 
being efficient in our operations 
and by pricing appropriately. 
(Simple & Efficient)

•  We create long-term shared 

value in a sustainable way for our 
customers, stakeholders and the 
communities in which we live and 
work. (Customer First)

•  We conduct our business by putting 
the customer first and doing the 
right thing. (Customer First).

+ Read more: pages 168 to 169

Capital adequacy risk is the risk that 
the Group does not maintain sufficient 
capital to achieve our business strategy, 
support our customers or to meet 
regulatory capital requirements.

Example 
A worsening macroeconomic 
environment could lead to adverse 
financial performance, which could 
deplete capital resources and/or 
increase capital requirements due to 
a deterioration in customers’ credit 
worthiness.

Key mitigating  
considerations and controls
• 

Board approved and monitored 
risk appetite limits covering key 
regulatory and internal capital 
requirements

• 

• 

Comprehensive Internal Capital 
Adequacy Assessment Process 
(ICAAP) Framework and Capital 
Adequacy Policy

Regular forward-looking 
assessment of capital adequacy 
via annual ICAAP and quarterly 
internal stress testing, which 
considers a number of scenarios 
including a base case, moderate 
downside and severe but 
plausible stress

•  Monthly reporting of the Group’s 

capital metrics to ALCo

• 

Capital contingency and recovery 
planning activities.

Alignment to strategic  
priorities and pillars
•  We have sufficient quantity and 
quality of capital to support 
the Group in both normal and 
stressed economic conditions and 
to maintain an appropriate buffer 
to minimum regulatory ratios and 
to meet market and rating agency 
expectations. (Risk & Capital).

+ Read more: page 154 

The risk that inappropriate actions or 
inactions by the Group cause poor and 
unfair customer outcomes.

Example 
Customer complaints outstanding without 
proper investigation would lead to unfair 
customer outcomes.

Key mitigating  
considerations and controls
• 

Board approved and monitored 
risk appetite limits covering 
key dimensions of regulatory 
compliance risk

• 

• 

The Group has a Conduct Risk 
Framework, which is embedded 
in the organisation and provides 
oversight at Executive and Board 
level via the Group Conduct 
Committee and the Group Product 
and Proposition Committee

A suite of policy standards that 
clearly define expected standards 
of behaviour including how we 
lend responsibly and how we deal 
with vulnerable customers

•  Mandatory conduct-related 

training required to be completed 
by all staff.

Alignment to strategic  
priorities and pillars
•  We conduct our business in a fair 

and transparent manner in line 
with our purpose, values and 
strategic ambition. (Customer First, 
Talent & Culture)

•  We ensure processes are in place 

to minimise the systemic risk of 
unfair customer outcomes arising 
from inadequate product design, 
sales and lifecycle processes or 
market abuse. (Risk & Capital).

+ Read more: pages 166 to 167

AIB Group plc Annual Financial Report 2019Annual Review 
 
 
Risk Summary

41

Credit Risk

Financial Risk

Funding and Liquidity Risk

The uncertainty of returns attributable to 
fluctuations in market factors. Where the 
uncertainty is expressed as a potential 
loss in earnings or value, it represents a 
risk to the income and capital position of 
the Group.

Example 
Earnings are impacted by changes in 
interest rates and/or market prices.

Key mitigating  
considerations and controls
• 

Board approved and monitored 
risk appetite limits covering key 
dimensions of financial risk policies, 
systems, controls and monitoring

• 

• 

The Group substantially reduces 
our market risk through hedging in 
external markets

Regular oversight and monitoring 
by the Group’s Asset & Liability 
Management Committee (ALCo) 
of market risk positions and 
exposures, including review of 
hedging strategy.

Alignment to strategic  
priorities and pillars
•  We are exposed to financial 

risks as a result of discretionary 
and non-discretionary activities 
including Credit Spread Risk, IRRBB 
and Trading Book. These financial 
risks are managed to limit income 
volatility and their impact on 
capital. (Risk & Capital, Simple  
& Efficient).

+ Read more: pages 155 to 163

The risk that the Group will not be 
able to fund our assets and meet our 
payment obligations as they fall due 
without incurring unacceptable costs  
or losses. 

Example 
A deterioration in either the Group’s 
credit rating or a sudden and significant 
withdrawal of customer deposits would 
adversely impact the Group’s funding 
and liquidity position.

Key mitigating  
considerations and controls
• 

Board approved and monitored 
risk appetite limits covering key 
dimensions of funding and liquidity 
risk

•  Group funding and liquidity 

strategy, policies, systems, controls 
and monitoring

• 

• 

• 

Annual forward-looking Internal 
Liquidity Adequacy Assessment 
Process (ILAAP)

ALCo reviews the Group’s 
funding and liquidity risk position 
and makes decisions on the 
management of the Group’s assets 
and liabilities

Liquidity contingency and recovery 
planning activities. 

Alignment to strategic  
priorities and pillars
•  We ensure that our liquidity and 

funding profile is managed to 
deliver a sustainable supply of 
funding for the Group’s activities 
and that this profile exceeds Board 
and regulatory requirements.  
(Risk & Capital).

+ Read more: pages 145 to 153

The risk that the Group will incur losses 
as a result of a customer or counterparty 
being unable or unwilling to repay a 
credit exposure or commitment that it has 
entered into.

Example 
Changes in the economic environment  
(for example Brexit uncertainty) could  
impact profitability due to higher-than 
-expected credit losses. 

Key mitigating  
considerations and controls
• 

Board approved and monitored 
risk appetite limits covering the key 
dimensions of credit risk

• 

• 

• 

• 

The Group Credit Risk Framework 
and Group Credit Risk Policy are 
overarching Board-approved 
documents which set out, at a high 
level, the principles of how the Group 
identifies, assesses, approves, monitors 
and reports credit risk to ensure robust 
credit risk management is in place

 The Group implements and operates 
policies to govern the identification, 
assessment, approval, monitoring and 
reporting of credit risk

Second line assurance to monitor 
compliance with policies and limits

A specialised recovery function 
focuses on managing the majority 
of criticised loans and deals with 
customers in default, collection or 
insolvency. 

Alignment to strategic  
priorities and pillars
•  We build long-term lending 

relationships with customers that  
are resilient through the cycle.  
(Customer First)

•  Our core market is in Ireland.  

(Simple & Efficient)

•  We provide credit to high-quality 

renewable energy and energy-
efficiency projects. (Sustainable 
Communities).

+ Read more: pages 79 to 144

123456AIB Group plc Annual Financial Report 2019Annual Review 
 
 
42

Risk Summary

Model Risk 

Operational Risk 

The Group may incur a loss as a 
consequence of decisions principally 
based on the output of models 
due to errors in the development, 
implementation or use of such models. 

Example 
The consequences of inadequate 
models include: inappropriate levels of 
capital or impairments; inappropriate 
credit or pricing decisions; and adverse 
impacts on funding, liquidity and profits.

Key mitigating  
considerations and controls
• 

Board approved and monitored 
risk appetite limits covering key 
dimensions of model risk

• 

• 

A Group Model Risk Framework 
and supporting policies, including 
model validation

Senior Executive committees 
monitor and maintain oversight of 
the performance of the Group’s 
models.

Alignment to strategic  
priorities and pillars
•  Models should be logical and 

efficient with clearly understood 
and interpreted aims. (Simple & 
Efficient)

•  We only use appropriately 

designed, deployed and 
maintained models for  
decision-making. (Risk & Capital)

•  We develop and maintain highly 
competent and skilled teams, 
supported by appropriate data 
governance structures and 
frameworks. (Talent & Culture).

+ Read more: page 169 to 170

The risk arising from inadequate or failed 
internal processes, people and systems, or 
from external events; including the potential 
for loss arising from the uncertainty of legal 
proceedings and potential legal proceedings.

Example 
The dynamic threat posed by cyber risk to the 
confidentiality and integrity of electronic data 
or the availability of systems. The Group has 
a low risk appetite for loss of confidentiality, 
integrity or availability of our information assets 
as a result of cyber events.

Key mitigating  
considerations and controls
• 

Board approved and monitored risk 
appetite limits covering key dimensions  
of operational risk

•  Operational Risk Framework and suite 
of policies, setting out principles, roles 
and responsibilities and governance 
arrangements for the management of 
operational risk across the Group

• 

• 

The Group continues to invest 
significantly in technology, including 
cyber deterrents and defences with 
controls to predict, prevent, detect and 
respond to cyber risk

The Group operates a risk and control 
assessment of our processes and people  
to deliver objectives and keep customers 
safe.

Alignment to strategic  
priorities and pillars
•  We design and manage controls, 
processes and systems according  
to our risk frameworks and policies.  
(Risk & Capital)

•  We ensure the management of critical 

IT delivers exemplary levels of customer 
access to our services as and when they 
need it. (Customer First) 

•  We ensure that we have the right 

talent, skills and capabilities within the 
organisation to support accountable, 
collaborative and trusted ways of 
working. (Talent & Culture)

•  We ensure that “Green” products are 
appropriately designed. (Sustainable 
Communities).

+ Read more: pages 163 to 164

AIB Group plc Annual Financial Report 2019Annual Review 
 
Risk Summary

43

People and Culture Risk 

Regulatory Compliance Risk 

The risk to achieving the Group’s 
strategic objectives as a result of an 
inability to recruit, retain or develop 
people, or as a result of behaviours 
associated with low levels of 
employee engagement.

Example 
Inability to attract or retain staff 
with key skills could impact the 
achievement of business objectives. 

Key mitigating  
considerations and controls.
• 

Board approved and monitored 
risk appetite limits covering 
key dimensions of people and 
culture risk

• 

• 

• 

Revised career model to 
empower our people to drive 
their career journeys and 
champion AIB’s purpose

Focused action to attract, 
retain and develop high-calibre 
people

Senior leader development 
programmes are in place.

Alignment to strategic  
priorities and pillars
•  We retain and recruit talented 
staff to support our future 
strategic plans. (Talent & Culture)

•  Our values and Code of 

Conduct contain clear 
statements of the behaviours 
we expect from everyone in AIB 
and we place great emphasis 
on the integrity of staff and 
accountability for both in-action 
and actions taken. (Customer 
First).

+ Read more: page 167 to 168

The risk of legal or regulatory sanctions 
or failure to protect market integrity 
could result in material financial loss or 
reputational damage. Failure to comply 
with laws, regulations, or rules, for 
example Anti-Money Laundering, 
Countering Terrorist Financing and 
modern slavery, as well as self regulatory 
standards and codes of conduct, could 
result in regulatory sanction.

Example 
Failure to deliver key regulatory changes 
or to comply with ongoing requirements 
could result in a regulatory sanction or 
fine.

Key mitigating  
considerations and controls
• 

Board approved and monitored 
risk appetite limits covering 
key dimensions of regulatory 
compliance risk

• 

• 

• 

Training is provided to staff on the 
Group’s frameworks and policies 
for regulatory compliance and 
reporting

Business policies, procedures, 
systems and training in place 
to help ensure compliance with 
relevant regulatory requirements

Identification, assessment and 
monitoring of new or changing 
laws and regulations, including 
collaboration with industry bodies.

Alignment to strategic  
priorities and pillars
•  We have no appetite for deliberate 
or systemic breaches of internal 
policies, standards and compliance 
obligations or the untimely 
reporting and resolution of such 
incidents. (Customer First, Risk & 
Capital)

•  We do not have relationships with, 
or knowingly process transactions 
involving, companies or individuals 
operating from/residing in an 
Extreme High Risk Country.  
(Risk & Capital).

+ Read more: page 165 to 166

123456AIB Group plc Annual Financial Report 2019Annual Review 
 
44

Board of Directors

OUR BOARD  
OF DIRECTORS

RICHARD  
PYM 

BRENDAN 
MCDONAGH

TOM
FOLEY 

BASIL
GEOGHEGAN 

SANDY KINNEY 
PRITCHARD  

CAROLAN 
LENNON  

Independent Non-Executive 
Director and Deputy Chair

Senior Independent Non-
Executive Director

Independent
Non-Executive Director

Independent 
Non-Executive Director

Independent  
Non-Executive Director

Non-Executive Chairman
Independent on  
appointment

NATIONALITY

British

Irish

Irish

Irish

Irish

Irish

DATE OF APPOINTMENT

13 October 2014:
Chairman designate

1 December 2014: Chairman

27 October 2016

13 September 2012

4 September 2019

22 March 2019

27 October 2016

24 October 2019:
Deputy Chair

12 October 2019:
Senior Independent Director

COMMITTEE MEMBERSHIP (as at 31 December 2019)

•  Remuneration
•  Nomination & Corporate  
  Governance (Chair).

EXPERTISE

•  Board Risk (Chair)
•  Board Audit
•  Remuneration
•  Nomination & Corporate  
  Governance.

Richard is a Chartered 
Accountant with extensive 
experience in financial 
services. He is a former 
Chairman of UK Asset 
Resolution Limited, Nordax 
Bank AB (publ), The 
Co-operative Bank plc, 
Brighthouse Group plc and 
Halfords Group plc. He is 
a former Non-Executive 
Director of The British Land 
Company plc, Old Mutual 
plc and Selfridges plc. 
Richard was appointed as 
Chairman in 2014. In 2019, 
Richard announced his 
intention to step down as 
Chairman of AIB Group in 
March 2020. 

Brendan started his 
banking career with HSBC 
in 1979, working across 
Asia, Europe and North 
America, where he held 
various roles such as 
Group Managing Director 
for HSBC Holdings Inc, 
membership of the HSBC 
Group Management 
Board and CEO of 
HSBC North America 
Holdings Inc. Brendan 
is a former Director of 
Ireland’s National Treasury 
Management Agency. 
He was previously the 
Executive Chairman of 
Bank of N.T. Butterfield & 
Son Limited. 

KEY EXTERNAL APPOINTMENTS

None

Non-Executive Director and 
Chair of Audit Committee of 
UK Asset Resolution Limited 

Chair of the Trinity Business 
School Advisory Board

Serves on the Board of 
The Ireland Funds, Ireland 
Chapter 

Chairman, PEAL Investment 
Partners Limited

•  Board Audit
•  Nomination & Corporate  
  Governance.

•  Board Risk
•  Board Audit.

•  Board Audit (Chair)
•  Board Risk.

•  Board Risk
•  Sustainable Business  
  Advisory.

Tom qualified as a 
Chartered Accountant with 
PricewaterhouseCoopers. 
He is a former Executive 
Director of KBC Bank 
Ireland and held a variety 
of senior management 
and board positions with 
KBC. During the financial 
crisis, Tom was a member 
of the Nyberg Commission 
of Investigation into the 
Banking Sector and the 
Department of Finance 
Expert Group on Mortgage 
Arrears and Personal Debt. 

Basil is a partner in 
PJT Partners, London. 
Previously Basil was a 
Managing Director at 
Goldman Sachs, Deutsche 
Bank and Citigroup in 
London and New York. He 
has broad M&A, corporate 
finance and strategic 
advisory experience in 
the US, UK, Ireland and 
internationally. He qualified 
as a solicitor with Slaughter 
and May. Basil is Chairman 
of daa plc and Patron of 
the Ireland Fund of Great 
Britain. He holds an LLB 
from Trinity College, Dublin 
and an LLM from European 
University Institute. 

Sandy is a University 
College Dublin graduate, 
with a distinguished 
career across the financial 
services industry. She is an 
accountant who previously 
was a senior partner at 
PricewaterhouseCoopers 
LLP and has held a 
number of Non-Executive 
Directorship roles, 
including at Irish Life & 
Permanent Plc, Skipton 
Building Society, the FSCS, 
TSB Bank Plc and MBNA 
Ltd.

Prior to her current role of 
CEO of Eir, Carolan held a 
variety of executive roles 
in Eir Limited, including 
Managing Director of 
Open Eir, Acting Managing 
Director Consumer and 
Chief Commercial Officer. 
Prior to joining Eir, she held 
a number of senior roles in 
Vodafone Ireland, including 
Consumer Director and 
Marketing Director. Carolan 
is a former Non-Executive 
Director of the Dublin 
Institute of Technology 
Foundation and the Irish 
Management Institute. 

Non-Executive Director, 
Intesa Sanpaolo Life d.a.c. 

Non-Executive Director, 
GCM Grosvenor Alternative 
Funds Master ICAV GCM 
and Grosvenor Alternative 
Funds ICAV

Chairman, daa plc

Partner, PJT Partners

Patron of IFGB (Ireland Fund 
of Great Britain)

Non-Executive Director and 
Chair of Audit Committee of 
Credit Suisse (UK) LTD

Non-Executive Chair of the 
Board of London & Country 
Mortgages Ltd

Chief Executive Officer of Eir

Sits on the Council of 
Patrons for Special Olympics 
Ireland

AIB Group plc Annual Financial Report 2019Annual Review  
Board of Directors

45

ELAINE 
MACLEAN 

HELEN 
NORMOYLE  

ANN 
O’BRIEN 

RAJ
SINGH 

COLIN 
HUNT  

Independent 
Non-Executive Director

Independent  
Non-Executive Director

NATIONALITY

Chief Executive Officer

Independent Non-Executive 
Director
Nominee of the Minister 
for Finance under the 
Relationship Framework in 
respect of the relationship 
between the Minister and 
AIB Group

Independent Non-Executive 
Director
Nominee of the Minister 
for Finance under the 
Relationship Framework in 
respect of the relationship 
between the Minister and 
AIB Group

TOMÁS 
O’MIDHEACH 

Chief Operating 
Officer and 
Deputy Chief Executive 
Officer

British 

Irish

Irish

American 

Irish

Irish

DATE OF APPOINTMENT

4 September 2019

17 December 2015

25 April 2019

25 April 2019

8 March 2019

13 March 2019

COMMITTEE MEMBERSHIP (as at 31 December 2019)

•  Remuneration (Chair)
•  Nomination & Corporate  
  Governance.

•  Sustainable Business  
  Advisory (Chair).

•  Remuneration
•  Sustainable Business  
  Advisory.

•  Board Risk
•  Sustainable Business  
  Advisory.

None

None

EXPERTISE

Elaine is a highly 
experienced human 
resources director 
whose career began in 
retail, working in human 
resources roles at Harrods 
and Windsmoor before 
joining the Arcadia Group 
as Retail Operations 
Director and HR Director. 
Since then, Elaine has 
enjoyed a very successful 
senior HR leadership 
career culminating in her 
appointment as Group 
Human Resources Director 
for Legal and General plc 
in 2006. Elaine holds an 
MA in English Literature 
and Psychology from the 
University of Glasgow. 

Helen is currently 
Marketing Director of 
Boots UK and Ireland. She 
is also Chair and Director of 
the Boots Charitable Trust. 
Helen started her career 
working for Infratest+GfK, 
based in Germany. Helen 
moved to Motorola, as 
Director of Marketing and 
then Director of Global 
Consumer Insights and 
Product Marketing and 
thereafter to Ofcom 
as Director of Market 
Research. Helen also 
held the roles of Chief 
Marketing Officer at 
Countrywide, Chief 
Marketing Officer at DFS 
and Director of Marketing 
and Audiences at the BBC. 

KEY EXTERNAL APPOINTMENTS

Ann has over 30 years’ 
experience in the financial 
services industry. A 
graduate of both University 
College Dublin and Trinity 
College Dublin, for the 
past 30 years, Ann has led 
complex management 
consulting engagements 
at many of the world’s 
largest global banking and 
securities organisations. 
Her most recent role was 
as a Principal with Deloitte 
in New York where she was 
based for 10 years. 

Raj has 34 years’ business, 
risk and governance 
experience gained in 
large complex financial 
services organisations. 
Raj previously served as a 
non-executive director of 
a national credit bureau 
and two publicly traded 
financial institutions in 
addition to serving on 
the Boards of many 
of the major banking, 
insurance, reinsurance 
and asset management 
subsidiaries of the firms 
where he has worked. 
He is currently the Chief 
Risk Officer and Executive 
Committee member of 
EFG International, a Swiss 
private banking group. 

In March 2019, Colin 
was appointed Chief 
Executive Officer. He 
joined AIB in August 2016 
as Managing Director, 
Wholesale, Institutional 
& Corporate Banking. 
Prior to joining AIB, he 
was Managing Director 
at Macquarie Capital in 
Ireland.  Previously, he 
was a Policy Adviser at the 
Departments of Transport 
and Finance, Research 
Director at Goodbody 
Stockbrokers, Head of 
Trading Research at Bank 
of Ireland Group Treasury 
and a country risk analyst 
at NatWest. He has a Phd 
in Economics from Trinity 
College Dublin.

Tomás has 25 years’ 
experience in the  
financial services industry.  
He spent 11 years with 
Citibank in the UK, Spain 
& Dublin where he held 
several senior positions 
in Finance.  He joined AIB 
in June 2006 to lead a 
finance operating model 
transformation project  
and has since held  
a number of senior 
executive positions 
including Head of Direct 
Channels & Analytics  
and Chief Digital Officer.  
In 2019 Tomás was 
appointed Deputy  
Chief Executive Officer  
and Executive Director. 

None

Marketing Director, Boots 
UK and Ireland

None

Chief Risk Officer of EFG 
International

Serves on the Board 

None

of The Ireland Funds, 

Ireland Chapter

123456AIB Group plc Annual Financial Report 2019Annual Review 
 
46

Executive Committee

EXECUTIVE 
COMMITTEE

GERALDINE 
CASEY 

Chief People Officer

HELEN  
DOOLEY 

Group General 
Counsel

DONAL  
GALVIN 

Chief Financial  
Officer

DEIRDRE 
HANNIGAN 

Chief Risk Officer

ROBERT 
MULHALL 

Managing Director 
Designate of AIB Group 
(UK) plc

CATHY  
BRYCE 

Managing  
Director of Corporate, 
Institutional & Business 
Banking (CIB)

EXPERTISE

Cathy joined AIB from 

Geraldine joined AIB in 

Helen has over 25 years’ 

Donal joined AIB as Group 

Deirdre joined AIB from 

Robert was announced 

her most recent role at 

January 2020 from her 

experience in legal 

Treasurer in September 

the National Treasury 

as Managing Director 

the National Treasury 

most recent role as director 

financial services, having 

2013 and was appointed 

Management Agency 

Designate for AIB Group 

Management Agency 

of People, Communications 

worked in private practice 

Chief Financial Officer in 

where she was Chief Risk 

(UK) subject to regulatory 

where she held the 

position of Director, 

and IT at Tesco Ireland. 

in the City of London, Hong 

March 2019. Donal has 

Officer and chaired the 

approval in November 

She was also a member 

Kong and Dublin, before 

worked in domestic and 

Executive Risk Committee. 

2019, prior to which he 

NewERA and NDFA. As 

of the Executive Board 

taking up an in-house role 

international financial 

She has held a number 

was the bank’s Managing 

well as her time in AIB 

of Tesco for the past 5 

as Head of Legal in EBS 

markets over the last 20 

of senior international 

Director of Consumer 

previously, where she 

years and has a wealth of 

Building Society in 2005. 

years. He was Managing 

risk management roles 

Banking. Robert’s career in 

gained over 20 years’ 

experience working closely 

EBS became part of the 

Director in Mizuho 

with GE Capital and 

AIB has spanned almost 25 

experience in a range 

with internal and external 

AIB Group in 2011 and 

Securities Asia, the 

progressively senior roles 

years, covering a variety of 

of capital markets and 

stakeholders. Geraldine has 

Helen was subsequently 

investment banking arm 

in Bank of Ireland, primarily 

roles up to senior executive 

commercial banking 

led large teams through 

appointed as AIB Group 

of Japanese bank Mizuho, 

in Strategy and Risk 

management level. 

roles, Cathy has worked 

Culture, Process and 

General Counsel in 2012. 

where he was responsible 

Management. Previous to 

Outside of AIB, he held 

in investment banking 

Organisational change. 

Over the last 15 years, 

for Asian Global Markets. 

that, she worked in Retail 

the position of Managing 

in London with Morgan 

She is an accomplished 

in addition to her legal 

Before that, he was 

and Corporate Banking 

Director, Distribution & 

Stanley and ABN AMRO in 

business leader, having run 

role, Helen has also held 

Managing Director 

with AIB and Rabobank. 

Marketing Consulting, 

Dublin. She is a business 

Tesco’s retail operations 

the Company Secretary 

in Dutch Rabobank, 

In 2010, she was admitted 

and Financial Services 

graduate of Trinity College 

at national level before 

position and managed 

managing its London and 

as a Chartered Director to 

with Accenture in North 

Dublin and holds an MBA 

taking up her current role. 

the regulatory compliance 

Asian Global Financial 

the Institute of Directors in 

America from 2013 to 2015. 

from INSEAD.

Geraldine is a business 

and HR functions. Helen 

Markets business and 

London.

graduate from UCC. 

is currently responsible 

Treasurer of Rabobank 

for the Legal & Corporate 

International.

Governance function.

AIB Group plc Annual Financial Report 2019Annual Review 
 
 
Executive Committee

47

BRENDAN 
O’CONNOR 

JIM  
O’KEEFFE 

MARY
WHITELAW 

Managing Director of AIB 
Group (UK) plc

Managing Director  
of Retail Banking

Director of Corporate Affairs 
& Strategy

EXPERTISE

Brendan joined AIB in 1984 

Jim has worked across 

Mary joined AIB in 2007 

and has held a number of 

many aspects of Retail 

and her experience 

senior roles throughout 

Banking including 

has spanned the retail, 

the organisation, both 

leadership roles in IT, Direct 

corporate and treasury 

in New York and Dublin, 

Channels, Mortgages 

businesses. She has 

including Head of AIB 

and BZWBK (now 

held a number of senior 

Global Treasury Services, 

Santander) in Poland. He 

leadership roles across the 

Head of Corporate Banking 

was appointed Head of 

bank including Chief of 

International and Head 

Financial Solutions Group 

Staff, Head of Strategy & 

of AIB Business Banking. 

in 2015 with responsibility 

Business Performance for 

He joined the Leadership 

for developing a strategy 

Corporate and Institutional 

Team as Head of Financial 

to support customers in 

Banking and Head of 

Solutions Group before 

financial difficulty, which 

Corporate Treasury Sales. 

moving to his current role 

resulted in a significant 

Prior to joining AIB, Mary 

as Managing Director 

reduction in NPEs. He 

trained as a Chartered 

of AIB Group (UK) plc in 

was Chief Customer & 

Accountant and Chartered 

November 2015. He will 

Strategic Affairs Officer 

Tax Adviser with PwC. She 

step down from this role in 

from November 2018 to 

is a graduate of University 

September 2020.

November 2019, when he 

College Dublin.

was appointed Managing 

Director of Retail Banking.

Colin Hunt (CEO) and Tomas O’Midheach (COO) 
are also on the Executive Committee.  
Their biographies can be found on page 45.

123456AIB Group plc Annual Financial Report 2019Annual Review 
48

Our Non-Financial Statement

OUR  
NON-FINANCIAL 
STATEMENT

Our non-financial statement is intended to comply with the European 
Union (Disclosure of Non-Financial and Diversity Information by certain 
large undertakings and groups) Regulations 2017.

The tables below offer a guide to the relevant information on key non-financial matters, including 
sections of both this report and our Detailed Sustainability Report 2019. Our Detailed Sustainability 
Report 2019 is published in accordance with the Global Reporting Initiative (GRI) Standards.  

ENVIRONMENTAL 
MATTERS

POLICIES

Environmental policy

Energy policy

SOCIAL AND 
EMPLOYEE MATTERS

POLICIES

Code of Conduct

Diversity & Inclusion code, Board Diversity policy, policies  
on leave and flexible working and volunteering policy1 

Selection policy1

Grievance policy1

Speak Up policy

Disciplinary policy1

INFORMATION ABOUT OUR ACTIVITIES,  
POLICY OUTCOMES AND  APPROACH  
TO RISK MANAGEMENT

2019 Highlights, pages 20 to 21

INFORMATION ABOUT OUR ACTIVITIES,  
POLICY OUTCOMES AND APPROACH  
TO RISK MANAGEMENT

Our Strategy 2019 Outcomes ‘Talent & Culture’ page 29

Engaging with our Stakeholders, pages 36 to 37

Engaging with our Stakeholders, pages 36 to 37

Focus on Sustainability, page 30

How we Manage Risk, pages 38 to 43

See also our Detailed Sustainability Report 2019: 

• Responding, ‘Climate Action’

• Risk.

Focus on Sustainability, page 30

Report of the Board Audit Committee, page 194

How we Manage Risk, pages 38 to 43

See also our Detailed Sustainability Report 2019: 

• Responding, ‘Culture’

• Risk.

1.  These policies are not published externally.

AIB Group plc Annual Financial Report 2019Annual ReviewOur Non-Financial Statement

49

RESPECT FOR 
HUMAN RIGHTS

POLICIES

Code of Conduct

Data Protection policy1

Third Party Management Risk policy1 

INFORMATION ABOUT OUR ACTIVITIES,  
POLICY OUTCOMES AND  APPROACH  
TO RISK MANAGEMENT

Focus on Sustainability, page 30

Engaging with our Stakeholders, pages 36 to 37

Data Protection Notice: https://aib.ie/dataprotection

AIB Group plc Modern Slavery Statement 2019: https://
group.aib.ie/content/dam/aib/group/Docs/modern-slavery-
statement.pdf

How we Manage Risk, pages 38 to 43

See also our Detailed Sustainability Report 2019: 

• Responding, ‘Culture’

• Risk.

BRIBERY AND 
CORRUPTION

POLICIES

Code of Conduct

Anti-Bribery & Corruption policy

Conflicts of Interests policy

Anti-Money Laundering & Countering the Financing  
of Terrorism policy1 

INFORMATION ABOUT OUR ACTIVITIES,  
POLICY OUTCOMES AND  APPROACH  
TO RISK MANAGEMENT

Engaging with our Stakeholders, pages 36 to 37

General Statement on Anti-Money Laundering and  
Counter Terrorism Financing: https://group.aib.ie/legal

How we Manage Risk, pages 38 to 43

See also our Detailed Sustainability Report 2019: 

• Responding, ‘Culture’

• Risk.

DESCRIPTION OF OUR 
BUSINESS MODEL

KEY INFORMATION

See inside front cover

PRINCIPAL RISKS RELATING TO:

Environmental matters
Social and employee matters

SEE INDIVIDUAL RISKS:
Credit risk, page 79 - 144, Operational risk page 163 - 164
People and culture risk, page 167 - 168

Respect for human rights

People and culture risk, page 167 - 168, Operational risk page 163 - 164,  
Regulatory compliance risk, page 165 - 166

Bribery and corruption

Regulatory compliance risk, page 165 - 166, Conduct risk, page 166 - 167
 See also our Detailed Sustainability Report 2019: 
• Risk.

POLICY DUE DILIGENCE

Risk Management Framework, pages 72 - 78

Environmental matters

Strategic Targets ‘Reduction in Emissions’ measure,  
page 29 

Social and employee matters

Strategic Targets ‘Diversity’ and ‘Engagement’ measures, 
page 29

Respect for human rights

Bribery and corruption

Mandatory requirement for annual completion of Code  
of Conduct training: see our 2019 Detailed Sustainability 
Report: Responding ‘Culture’, Code of Conduct

Mandatory requirement for annual completion of Code  
of Conduct training: see our Detailed Sustainability Report 
2019: Responding, ‘Culture’, Code of Conduct

For a copy of our Detailed Sustainability Report 2019 and 
more information, including policies we publish externally, 
see: aib.ie/sustainability

We pledge to
DO MORE.

Detailed Sustainability Report
for the financial year ended  
31 December 2019
AIB Group plc

NON-FINANCIAL KEY  
PERFORMANCE INDICATORS

1.  These policies are not published externally.

123456AIB Group plc Annual Financial Report 2019Annual Review50

OUR PURPOSE IS TO  
BACK OUR CUSTOMERS 
TO ACHIEVE THEIR DREAMS 
AND AMBITIONS

2.8m

CUSTOMERS

325

LOCATIONS ACROSS 
IRELAND AND THE UK

9,520

EMPLOYEES

3,800

SUPPLIERS

1.5m

ACTIVE DIGITAL 
CUSTOMERS 

1.3m

ACTIVE MOBILE 
CUSTOMERS 

1.9m

DAILY 
INTERACTIONS

€12.3bn

NEW LENDING

€1.2bn

GREEN LENDING

#1

IN IRELAND FOR

PERSONAL 
LOANS1

PERSONAL MAIN 
CURRENT ACCOUNT

€1.6bn

SME LENDING2

14,462

MORTGAGE 
DRAWDOWNS

NEW 
MORTGAGE 
LENDING

PERSONAL
CREDIT CARDS

RELATIONSHIP – 

SME

OUR 
FOOTPRINT

TONNES 
OF CO2
PER EMPLOYEE

3.6

ELECTRICITY

14,316

TONNES 
OF CO2

WASTE

OF CO282

TONNES 

20% REDUCTION DELIVERED

SINCE 2014
Scope 1 and 2 emissions

Information as at December 2019. Sources: Company information and independent market research.
1. No. 1 among banks, personal lending excl. car finance.
2. SME lending in ROI.

AIB Group plc Annual Financial Report 2019Annual ReviewBusiness review

1.  Operating and financial review

2.  Capital

51

Page

52

67

AIB Group plc Annual Financial Report 2019Business Review 12345652

Basis of presentation
The operating and financial review is prepared using IFRS and non-IFRS measures to analyse the Group’s performance, providing 

comparability year on year. These performance measures are consistent with those presented to the Board and Executive Committee. 

Non-IFRS measures include management performance measures which are considered Alternative Performance Measures (“APMs”). 

APMs arise where the basis of calculation is derived from non-IFRS measures. A description of the Group’s APMs and their calculation 

is set out on page 65. These measures should be considered in conjunction with IFRS measures as set out in the consolidated financial 

statements from page 237. A reconciliation between the IFRS and management performance summary income statements is set out on 

page 66.

Figures presented in the operating and financial review may be subject to rounding and thereby differ to the risk management section 

and the consolidated financial statements.

In 2019, the Group implemented the requirements of IFRS 16 Leases for the first time. As a result, operating lease rental costs 

(2018: € 63 million) in General and administrative expenses have been replaced by depreciation charges on right-of-use assets 

(2019: € 58 million) reported in Depreciation, impairment and amortisation and interest expense on lease liabilities (2019: € 14 million) 

reported in Net interest income. For further information on basis of presentation see note 1 (n) ‘Accounting policies: Leases’ and note 3 

‘Transition to IFRS 16’ in the consolidated financial statements.

Basis of calculation
Percentages are calculated on exact numbers and therefore may differ from the percentages based on rounded numbers. The impact 
of currency movements is calculated by comparing the results for the current reporting period to results for the comparative reporting 

period retranslated at exchange rates for the current reporting period.

Management performance – summary income statement

Net interest income

Business income

Other items

Other income(1)

Total operating income(1)

Personnel expenses(1)

General and administrative expenses(1)(2)

Depreciation, impairment and amortisation(1)

Total operating expenses(1)

Bank levies and regulatory fees(1)(2)

Operating profit before impairment losses and exceptional items(1)

Net credit impairment (charge)/ writeback

Operating profit before exceptional items(1)

Associated undertakings

Profit on disposal of property(1)

Profit before exceptional items(1)

Property strategy

Restitution costs

Provision for regulatory fines

Termination benefits

(Loss)/ gain on disposal of loan portfolios

Restructuring costs

Gain on transfer of financial instruments

IFRS 9 costs

Loss on disposal of business activities

Total exceptional items(1)

Profit before taxation

Income tax charge

Profit for the year

2019
€ m

2,076

491

128

619

2,695

(774)

(501)

(229)

2018
€ m

2,100

501

125

626

2,726

(730)

(563)

(138)

(1,504)

(1,431)

(104)

1,087

(16)

1,071

20

–

1,091

8

(416)

(78)

(48)

(40)

(18)

–

–

–

(592)

499

(135)

364

(99)

1,196

204

1,400

12

2

1,414

(81)

(120)

–

(21)

147

(20)

1

(51)

(22)

(167)

1,247

(155)

1,092

%
change

-1

-2

2

-1

-1

6

-11

65

5

5

-9

–

-23

67

-100

-23

–

–

–

–

–

–

–

–

–

–

-60

-13

-67

(1) Performance has been adjusted to exclude items viewed as exceptional by management and which management view as distorting comparability of 

performance year on year. The adjusted performance measure is considered an APM.

(2) Other regulatory levies and charges are now presented as bank levies and regulatory fees (€ 17 million in 2018 previously included in operating expenses 

has been re-presented as bank levies and regulatory fees).

Business review – 1. Operating and financial reviewAIB Group plc Annual Financial Report 2019Business Review 53

Net interest income

Net interest income

Net interest margin

€2,076m 2.37%

Net interest income

Interest income(1)

Interest expense(1)

Net interest income

2019
€ m

2,334

(258)

2,076

2,330

(230)

2,100

Average interest earning assets

87,479

84,846

2018

%
€ m change

Interest expense
Interest expense of € 258 million in 2019 increased by 

–

12

-1

3

€ 28 million compared to 2018. The lower cost of customer 

accounts was offset by an increase in cost of MREL-related 

issuances and interest expense on lease liabilities under 

IFRS 16. Interest expense on deposits by banks in 2018 included 

€ 16 million income received on TLTRO funding.

Net interest margin (NIM)

Net interest income

€2,076m
stable compared to 2018.

%

2.37

% Change

2.47

-0.10

Net interest margin

2.37%
2.47% in 2018 due to higher average interest earning assets 

2.37% in 2019 compared to

   NIM decreased 10 bps to 

   Net interest income of 

€ 2,076 million was broadly

driven by excess liquidity, and the higher cost of funding including 
MREL-related costs.

Interest income
Interest income of € 2,334 million in 2019 was in line with 

2018. An increase in interest income on loans and advances to 

customers, driven by higher average customer loan volumes and 

yields reflecting the positive impact of new lending, was offset 

by lower income on investment securities due to maturities and 

disposals of higher yielding securities and reinvestment at lower 

yields.

Average interest earning assets of € 87.5 billion in 2019 

increased by € 2.6 billion from 2018 primarily due to higher 

volumes of investment securities and funds placed with banks. 

This was driven by excess liquidity mainly due to higher customer 

account balances and proceeds from MREL-related issuances 

partly offset by a reduction in deposits by banks.

Average balance sheet

Assets

Loans and advances to customers

Investment securities

Loans and advances to banks

Average interest earning assets

Non-interest earning assets

Total average assets

Liabilities & equity

Deposits by banks

Customer accounts

Other debt issued

Subordinated liabilities

Lease liability

Trading portfolio financial liabilities less assets

Average interest earning liabilities

Non-interest earning liabilities

Equity

Total average liabilities & equity

Year ended
31 December 2019

Year ended
31 December 2018

Average 
balance
€ m

61,405

16,755

9,319

87,479

8,108

95,587

957

38,765

6,488

856

446

–

47,512

33,881

14,194

95,587

Average 
rate
%

3.45

1.17

0.24

2.67

1.15

0.28

1.41

3.82

3.06

–

0.54

Interest(1)

€ m

2,117

195

22

2,334

2,334

11

109

91

33

14

–

258

258

Average
rate
%

3.42

1.47

0.26

2.75

0.06

0.41

0.87

3.98

–

–

0.51

Average 
balance
€ m

60,879

15,313

8,654

84,846

7,176

92,022

2,771

36,670

5,220

794

–

3

45,458

32,986

13,578

92,022

Interest(1)

€ m

2,082

226

22

2,330

2,330

2

151

45

32

–

–

230

230

Net interest income

2,076

2.37

2,100

2.47

(1) Negative interest income on assets amounting to € 16 million in 2019 (2018: € 11 million) is offset against interest income. Negative interest expense on 

liabilities amounting to € 20 million in 2019 (2018: € 25 million) is offset against interest expense.

AIB Group plc Annual Financial Report 2019Business Review 12345654

Other income

Other income(1)

€619m

Other income(1)

Net fee and commission income

Dividend income

Net trading (loss)/ income

2018 % change

Business 
income
€ m

Other 
items
€ m

472

26

(8)

–

–

1

–

–

(49)

74

62

41

2019

Total
€ m

472

26

(57)

74

62

42

Business 
income
€ m

Other 
items
€ m

457

26

17

–

–

1

–

–

(13)

41

84

13

Total
€ m

457

26

4

41

84

14

491

128

619

501

125

626

Total

3

-1

–

81

-26

203

-1

Net gain on equity investments (FVTPL)

Net gain on loans and advances to customers (FVTPL)

Other operating income

Other income

Other income(1)

€619m
2018 with decreased business income of € 10 million partly offset 

was broadly stable compared to

   Other income of € 619 million 

by increased other items of € 3 million.

Other items

€128m
€ 125 million in 2018.

   Other items were € 128 million 

in 2019 compared to

A net gain on equity investments (FVTPL) of € 74 million in 2019 

(2018: € 41 million), offset by a net loss of € 49 million on a partial 

Business income

€491m
to € 501 million in 2018.

   Business income was 

hedge of the equity investments (2018: net loss of € 14 million), 

€ 491 million in 2019 compared

resulted in net income from equity investments of € 25 million in 

2019, compared to € 27 million in 2018.

Net gain on loans and advances to customers (FVTPL) of 

€ 62 million in 2019 (2018: € 84 million) represents income 

recognised on previously restructured loans carried at fair value 

through profit and loss.

Other operating income of € 41 million in 2019 

(2018: € 13 million) includes a gain on disposal of investment 

securities of € 45 million (2018: € 15 million).

IFRS basis
On an IFRS basis other income, including a net loss of 
€ 40 million on exceptional items(1), was € 579 million in 2019 
compared to € 774 million in 2018.

2018

%
€ m change

Net fee and commission income

Customer accounts

Card income

Lending related fees

Customer related foreign exchange

Other fees and commissions

2019
€ m

214

84

50

71

53

211

85

45

71

45

Net fee and commission income

472

457

1

-1

10

–

18

3

Net fee and commission income of € 472 million in 2019 

increased by € 15 million compared to 2018, primarily driven by 

increased lending related fees and other fees and commissions.

Dividend income was € 26 million in 2019 including € 23 million 

received on NAMA subordinated bonds.

Net trading loss of € 8 million in 2019 compared to net trading 

income of € 17 million in 2018 mainly due to a reduction in 

income on non-customer foreign exchange contracts and credit 

derivative contracts.

(1) Other income before exceptional items. A net loss of € 40 million on exceptional items in 2019 (2018: € 148 million gain) comprises: Net trading income 
of Nil (2018: € 1 million), Net gain on loans and advances to customers (FVTPL) € 4 million (2018: € 21 million) and Other operating income (loss on 

disposal of loan portfolios) € 44 million (2018: gain on disposal of loan portfolios € 126 million).

Business review – 1. Operating and financial reviewAIB Group plc Annual Financial Report 2019Business Review 55

Total operating expenses(1)

Cost income ratio(1)

€1,504m 56%

Cost income ratio(1)

56%
resulted in a cost income ratio of 56% in 2019 compared to 53% 

income of € 2,695 million

   Costs of € 1,504 million and 

in 2018.

Bank levies and regulatory fees

€104m

Bank levies and regulatory fees

Irish bank levy

Deposit Guarantee Scheme

Single Resolution Fund/ BRRD(5)

Other regulatory levies and charges(3)

Bank levies and regulatory fees

2019
€ m

2018
€ m

35

33

16

20

104

49

16

18

16

99

The Irish bank levy of € 35 million in 2019 decreased by 

€ 14 million compared to 2018 due to a revision of the basis on 

which the levy is calculated. The Deposit Guarantee Scheme in 

2018 included the benefit of writebacks of € 13 million in relation 

to the legacy scheme.

IFRS basis
On an IFRS basis total costs, including bank levies and 

regulatory fees of € 104 million and the cost of exceptional 
items(2) of € 573 million, were € 2,181 million in 2019 compared to 
€ 1,823 million in 2018. This results in a cost income ratio (IFRS 

basis) of 82% in 2019, compared to 63% in 2018.

Operating expenses(1)(2)

Personnel expenses

General and administrative expenses(3)

Depreciation, impairment and 
amortisation

Total operating expenses

Staff numbers at period end(4)

Average staff numbers(4)

Total operating expenses(1)

2019
€ m

774

501

2018

%
€ m change

730

563

229

138

1,504

1,431

9,520

9,831

9,855

9,801

6

-11

65

5

-3

1

€1,504m
€ 73 million compared to 2018, driven by increased depreciation, 

€ 1,504 million increased by

   Total operating expenses of 

impairment and amortisation of € 91 million and higher personnel 

expenses of € 44 million partly offset by lower general and 

administrative expenses of € 62 million.

Personnel expenses
Personnel expenses increased by € 44 million compared to 2018 

primarily due to the impact of salary inflation.

General and administrative expenses
General and administrative expenses decreased by 

€ 62 million compared to 2018 as operating lease rental costs 

(2018: € 63 million) are no longer reported in general and 

administrative expenses.

Depreciation, impairment and amortisation
Depreciation, impairment and amortisation increased by 

€ 91 million compared to 2018 due to the depreciation of 

right-of-use assets of € 58 million now reported in depreciation, 

impairment and amortisation, and an increase in depreciation 

as assets created under investment programmes were 
commissioned to operational use.

(1)Before bank levies and regulatory fees and exceptional items.
(2) The cost of exceptional items of € 573 million in 2019 (2018: € 293 million) comprises: Personnel expenses € 56 million (2018: € 34 million), General and 

administrative expenses € 500 million (2018: € 235 million) and Depreciation, impairment and amortisation € 17 million (2018: € 24 million).

(3) Other regulatory levies and charges are now presented as bank levies and regulatory fees (€ 17 million in 2018 previously included in operating expenses 

has been represented as bank levies and regulatory fees).

(4) Staff numbers are on a full time equivalent (“FTE”) basis. Staff numbers at 31 December 2019 include 91 FTEs following the recent acquisition of Payzone.
(5)Bank Recovery and Resolution Directive (“BRRD”).

AIB Group plc Annual Financial Report 2019Business Review 12345656

Net credit impairment (charge)/ writeback

Total exceptional items

(€16m)
There was a net credit impairment charge of € 16 million in 2019 

€592m

comprising of a € 27 million charge on loans and advances 

to customers (net re-measurement of ECL allowance charge 

of € 117 million, offset by recoveries of amounts previously 

written-off of € 90 million) and a € 11 million writeback on 

off-balance sheet exposures. There was a net credit impairment 

Total exceptional items

Property strategy

Restitution costs

Provision for regulatory fines

writeback of € 204 million in 2018. This included recoveries of 

Termination benefits

amounts previously written-off of € 120 million and writeback on 

(Loss)/ gain on disposal of loan portfolios

loans and advances to customers of € 89 million. 

Restructuring costs

See page 287 of the consolidated financial statements for more 

IFRS 9 costs

Gain on transfer of financial instruments

2019
€ m

8

2018
€ m

(81)

(416)

(120)

(78)

(48)

(40)

(18)

–

–

–

–

(21)

147

(20)

1

(51)

(22)

information.

Income tax charge

€135m
The income tax charge was € 135 million in 2019 compared to a 

charge of € 155 million in 2018. 

The effective rate was 27.1% in 2019 compared to 12.4% in 

2018. The effective tax rate is influenced by the geographic 

mix of profit streams which may be taxed at different rates. 

In addition, the 2019 rate reflects a reduction of € 25 million in the 

deferred tax asset recognised for UK tax losses, tax provided on 

unrealised gains on certain equity investments and expenses not 

deductible for tax purposes. 

For further information see note 19 ‘Taxation’ of the consolidated 

financial statements.

Loss on disposal of business activities

Total exceptional items

(592)

(167)

These gains/ costs were viewed as exceptional by management.

Property strategy relates to the continued implementation 

of the Group property strategy including the acquisition and 

development of various office locations across Dublin and the 

exit from Bankcentre. 2019 includes gain on disposal of land at 

Bankcentre of € 21 million.

Restitution costs include a provision of € 265 million for 

additional redress that may be due to a group of customers 

who had an option of a prevailing tracker rate. This follows a 

recent preliminary decision issued by the Financial Services and 

Pensions Ombudsman. Total potential impact is € 300 million, 

including a provision of € 35 million for the impact of monetary 

penalties from the Central Bank of Ireland included in Provision 

for regulatory fines. See note 2 ‘Critical accounting judgements 

and estimates’ in the consolidated financial statements for further 

information.

Restitution costs also include a further provision for customer 

redress and compensation in relation to the tracker mortgage 

examination of € 12 million and other personal/ SME lending 

customer redress of € 61 million, along with associated costs.

Provision for regulatory fines includes a provision of € 70 million 

for the potential impact of monetary penalties arising from 

the Central Bank of Ireland investigation in respect of tracker 

mortgages.

Termination benefits relate to the cost of the voluntary severance 

programme.

(Loss)/ gain on disposal of loan portfolios reflects the disposal 

of loan portfolios, resulting in a net loss of € 40 million in 

2019 (includes € 4 million net gain on loans and advances to 

customers measured at FVTPL).

Restructuring costs include the impairment of assets in the year.

IFRS 9 costs in 2018 represent IFRS 9 implementation costs.

Loss on disposal of business activities in 2018 relates to the 
recycling of cumulative unrealised foreign currency gains and 

losses following repatriation of part of the capital of foreign 

subsidiaries which had ceased trading.

Business review – 1. Operating and financial reviewAIB Group plc Annual Financial Report 2019Business Review 57

Non-performing loans

Non-performing loans ratio

€3.3bn
Non-performing loans decreased by 45% to € 3.3 billion at 

5.4%

31 December 2019, primarily reflecting the disposal of distressed 

loan portfolios of € 1.8 billion and redemptions of € 1.0 billion.

Non-performing loans ratio
Non-performing loans as a percentage of gross loans to 

customers was 5.4% at 31 December 2019 compared to 9.6% at 

31 December 2018.

ECL allowance

Non-performing loans cover

€1.2bn
The ECL allowance of € 1.2 billion at 31 December 2019 

27%

decreased from € 2.0 billion at 31 December 2018 primarily 

reflecting the impact of the disposal of distressed loan portfolios.

Non-performing loans cover
The ECL allowance cover rate on non-performing loans of 27% at 

31 December 2019 was in line with 31 December 2018.

Assets

Net loans to customers

New lending

€60.9bn

€12.3bn

Assets

Gross loans to customers

ECL allowance

Net loans to customers

Investment securities

Loans and advances to banks

Other assets

Total assets

Net loans to customers

2019
€ bn

62.1

%
2018
€ bn change

62.9

(1.2)

(2.0)

60.9

17.3

13.5

6.9

60.9

16.9

8.0

5.7

98.6

91.5

-1

-39

–

3

69

20

8

€60.9bn
€ 0.6 billion, decreased by € 0.6 billion compared to 

of currency movements of

   Net loans, excluding the impact 

31 December 2018 reflecting the disposal of distressed loan 

portfolios of net € 1.3 billion. New lending of € 12.3 billion 

exceeded redemptions of € 11.7 billion (including € 1.0 billion 

redemptions on non-performing loans).

New lending

€12.3bn
than in 2018. Personal lending was up 13% and mortgage 

2019 was € 0.2 billion higher

   New lending of € 12.3 billion in 

lending was up 8% driven by a growing Irish mortgage market. 

Non-property lending fell 4% with strong new lending to the 

energy sector offset by lower syndicated lending. New lending 

comprises € 10.8 billion term lending in 2019 (€ 10.7 billion in 

2018) and € 1.5 billion transaction lending (€ 1.4 billion in 2018).

Summary of movement in loans to customers
The table below sets out the movement in loans to customers from 1 January 2019 to 31 December 2019.

Loans to customers

Gross loans (opening balance 1 January 2019)

New lending

Redemptions of existing loans

Portfolio disposals

Write-offs and restructures

Net movement to non-performing

Foreign exchange movements

Other movements

Gross loans (closing balance 31 December 2019)

ECL allowance

Net loans (closing balance 31 December 2019)

Performing 
loans
€ bn

Non-performing 
loans
€ bn

Loans to 
customers
€ bn

56.8

12.3

(10.7)

–

–

(0.3)

0.6

0.1

58.8

(0.3)

58.5

6.1

–

(1.0)

(1.8)

(0.3)

0.3

–

–

3.3

(0.9)

2.4

62.9

12.3

(11.7)

(1.8)

(0.3)

–

0.6

0.1

62.1

(1.2)

60.9

AIB Group plc Annual Financial Report 2019Business Review 12345658

Assets (continued)
The tables below summarise the credit profile of the loan portfolio by asset class and include a range of credit metrics that the Group 

uses in managing the portfolio. Further information on the Group’s risk profile and non-performing loans is available in the Risk 

management section on pages 71 to 170.

Loan portfolio profile
31 December 2019

Gross loans to customers

Of which: Stage 3

Total ECL allowance

Non-performing loans

Total ECL allowance non-performing loans

ECL allowance cover non-performing loans (%)

31 December 2018

Gross loans to customers

Of which: Stage 3

Total ECL allowance

Non-performing loans

Total ECL allowance non-performing loans

ECL allowance cover non-performing loans (%)

Residential 
mortgages
€ bn

Other 
personal
€ bn

Property and 
construction
€ bn

Non-property 
business
€ bn

31.5

2.1

0.6

2.3

0.5

22%

€ bn

32.3

3.0

0.7

3.3

0.6

20%

3.0

0.2

0.1

0.2

0.1

60%

€ bn

3.1

0.3

0.2

0.4

0.2

50%

7.3

0.4

0.2

0.4

0.1

35%

€ bn

7.9

1.2

0.5

1.4

0.4

29%

20.3

0.4

0.3

0.4

0.2

32%

€ bn

19.6

1.0

0.6

1.0

0.4

36%

Non-performing loans
31 December 2019

Collateral disposals

Unlikely to pay (including > 90 days past due)

Non-performing loans probation

Total non-performing loans

Residential 
mortgages
€ bn

Other 
personal
€ bn

Property and 
construction
€ bn

Non-property 
business
€ bn

0.1

1.9

0.3

2.3

0.0

0.2

0.0

0.2

0.1

0.3

0.0

0.4

0.0

0.3

0.1

0.4

Total
€ bn

62.1

3.1

1.2

3.3

0.9

27%

€ bn

62.9

5.5

2.0

6.1

1.6

27%

Total
€ bn

0.2

2.7

0.4

3.3

Total non-performing loans/ Total loans (%)

7.4%

6.4%

5.1%

2.2%

5.4%

31 December 2018

Collateral disposals

Unlikely to pay (including > 90 days past due)

Non-performing loans probation

Total non-performing loans

€ bn

0.2

2.7

0.4

3.3

€ bn

0.1

0.3

0.0

0.4

€ bn

0.4

0.9

0.1

1.4

Total non-performing loans/ Total loans (%)

10.1%

11.2%

17.9%

€ bn

0.1

0.7

0.2

1.0

5.2%

€ bn

0.8

4.6

0.7

6.1

9.6%

Investment securities
Investment securities of € 17.3 billion, primarily held for 

liquidity purposes, have increased by € 0.4 billion from 

31 December 2018.

Other assets
Other assets of € 6.9 billion comprised:

• 

 Deferred tax assets of € 2.7 billion(1), in line with 
31 December 2018.

Loans and advances to banks
Loans and advances to banks of € 13.5 billion, including 

• 

 Derivative financial instruments of € 1.3 billion, € 0.4 billion 

increase from 31 December 2018.

• 

 Remaining assets of € 2.9 billion, € 0.8 billion increase from 

€ 12.0 billion of cash and balances at central banks, were 

31 December 2018 mainly due to recognition of right-of-use 

€ 5.5 billion higher than 31 December 2018. The increased 

assets under IFRS 16 of € 0.4 billion and proceeds awaiting 

placement with banks was due to excess liquidity driven by 

settlement from a loan portfolio disposal of € 0.4 billion.

increased customer account balances and the proceeds from 

MREL-related issuances and loan portfolio disposals.

(1)For further information see note 2 Critical accounting judgements and estimates ‘Deferred taxation’ in the consolidated financial statements.

Business review – 1. Operating and financial reviewAIB Group plc Annual Financial Report 2019Business Review Liabilities & equity

Customer accounts

Equity

€71.8bn

€14.2bn

31 Dec 31 Dec
2018
%
€ bn change

2019
€ bn

71.8

67.7

0.8

6.8

1.3

3.7

0.8

5.7

0.8

2.6

84.4

77.6

14.2

98.6

13.9

91.5

6

-2

19

63

42

9

2

8

%

85

% Change

90

-5

Liabilities & equity

Customer accounts

Deposits by banks

Debt securities in issue

Subordinated liabilities

Other liabilities

Total liabilities

Equity

Total liabilities & equity

Loan to deposit ratio

Customer accounts

€71.8bn
movements of € 0.6 billion, increased by € 3.5 billion compared to 

the impact of currency

   Customer accounts, excluding 

31 December 2018. Current accounts increased by € 3.4 billion 

reflecting the continued strong Irish macroeconomic backdrop.

59

Debt securities in issue
Debt securities of € 6.8 billion increased by € 1.1 billion from 

31 December 2018 following the issuance of US $ 1 billion and 

€ 0.75 billion MREL-related medium term notes. This was partly 

offset by the maturity of medium term notes of € 0.5 billion.

Subordinated liabilities
Subordinated liabilities of € 1.3 billion increased by € 0.5 billion 

from 31 December 2018 following the issuance of € 0.5 billion 

Subordinated Tier 2 Notes in November 2019.

Other liabilities
Other liabilities of € 3.7 billion comprised:

• 

 Derivative financial instruments of € 1.2 billion, € 0.3 billion 

increase from 31 December 2018.

• 

 Remaining liabilities of € 2.5 billion, € 0.8 billion increase from 

31 December 2018 driven by recognition of lease liabilities 

under IFRS 16 of € 0.4 billion and an increase in provisions 

for liabilities of € 0.3 billion.

Equity

€14.2bn
€ 13.9 billion at 31 December 2018, including the issuance of 

to € 14.2 billion compared to

   Equity increased by € 0.3 billion 

Loan to deposit ratio
The loan to deposit ratio decreased to 85% at 31 December 2019 

€ 0.5 billion Additional Tier 1 securities in October 2019.

compared to 90% at 31 December 2018 driven by increased 

The table below sets out the movements in the year.

levels of customer accounts.

Deposits by banks
Deposits by banks of € 0.8 billion were in line with 

31 December 2018.

Equity

Opening balance (1 January 2019)

Profit for the year

Other comprehensive income:

Cash flow hedging reserves/ other(1)

Pension reserve

Dividends/ distributions paid

Issue of Additional Tier 1 securities

Closing balance (31 December 2019)

€ bn

13.9

0.4

0.1

(0.2)

(0.5)

0.5

14.2

(1)Of which € 184 million relates to movements in the cash flow hedging reserves in the year due to reductions in market interest rates.

AIB Group plc Annual Financial Report 2019Business Review 12345660

Segment reporting

Segment overview
Following changes to the Group’s operating model in 2019 performance is now managed and reported across Retail Banking, 

Corporate, Institutional & Business Banking (“CIB”), AIB UK and Group segments. The allocation of costs by segment has been 

amended to reflect the revised operating model. In addition the Group has revised the methodology used to allocate funding and liquidity 

income/ charges by segment. Figures for the prior year have been restated on a comparative basis. Segment performance excludes 

exceptional items.

Retail Banking
Retail Banking comprises Homes & Consumer, SME and Financial Solutions Group (“FSG”) in a single integrated segment, focused on 

meeting the current, emerging and future needs of our personal and SME customers.

• 

 Homes & Consumer is responsible for meeting the homes needs of customers in Ireland across the AIB, EBS and Haven brands 

and delivering innovative and differentiated products, propositions and services to meet our customers’ everyday banking needs 

through an extensive range of physical and digital channels. Our purpose is to achieve a seamless, transparent and simple 

customer experience in all of our propositions across current accounts, personal lending, payments and credit cards, deposits, 

insurance and wealth to maintain and grow our market leading position.

• 

 SME is a leading provider of financial services to micro and small SMEs through our sector-led strategy and local expertise with 

an extensive product and proposition offering across a number of channels. Our purpose is to help our customers create and build 
sustainable businesses in their communities.

• 

 FSG is a standalone dedicated workout unit to which the Group has migrated the management of the majority of its non-performing 

exposures (“NPEs”), predominantly consisting of homes, consumer and SME products, with the objective of delivering the Group’s 

NPE strategy to reduce NPEs in line with European norms.

Corporate, Institutional & Business Banking (“CIB”)
CIB provides institutional, corporate and business banking services to the Group’s larger customers and customers requiring specific 

sector or product expertise. CIB’s relationship driven model serves customers through sector specialist teams including: corporate 

banking; real estate finance; business banking and energy; climate action and infrastructure. In addition to traditional credit products, 

CIB offers customers foreign exchange and interest rate risk management products, cash management products, trade finance, 

mezzanine finance, structured and specialist finance, equity investments and corporate finance advisory services, as well as Private 

Banking services and advice. CIB also has syndicated and international finance teams based in Dublin and in New York.

AIB UK
AIB UK offers retail and business banking services in two distinct markets, a sector-led corporate and commercial bank supporting 

businesses in Great Britain (“Allied Irish Bank (GB)”), and a retail and business bank in Northern Ireland (“AIB (NI)”).

Group
Group comprises wholesale treasury activities and Group control and support functions. Treasury manages the Group’s liquidity and 

funding positions and provides customer treasury services and economic research. The Group control and support functions include 

Business & Customer Services, Risk, Group Internal Audit, Finance, Legal & Corporate Governance, Human Resources and Corporate 
Affairs & Strategy.

Segment allocations
The segments’ performance statements include all income and directly related costs, excluding overheads which are managed centrally 

and the costs of which are included in the Group segment. Funding and liquidity income/ charges are based on each segment’s funding 

requirements and the Group’s funding cost profile, which is informed by wholesale and retail funding costs. Income attributable to capital 

is allocated to segments based on each segment’s capital requirement.

Business review – 1. Operating and financial reviewAIB Group plc Annual Financial Report 2019Business Review 61

Retail Banking

Retail Banking 
contribution statement

Net interest income

Other income

Total operating income

Total operating expenses(1)

Bank levies and regulatory fees(1)

Operating contribution before 
impairments and exceptional items

Net credit impairment writeback

Operating contribution before 
exceptional items

Associated undertakings

Contribution before exceptional items

2019 
€ m

2018 
€ m

% 
change

Retail Banking
balance sheet metrics

31 Dec 31 Dec
2018
%
€ bn change

2019
€ bn

1,234

1,335

398

390

1,632

1,725

(923)

(875)

(2)

(1)

707

17

724

17

741

849

247

1,096

10

1,106

-8

2

-5

5

36

-17

-93

-34

66

-33

Mortgages

Personal

Property

Non-property business

New lending

Mortgages

Personal

Property

Non-property business

Gross loans

ECL allowance

Net loans

Current accounts

Deposits

Customer accounts

2.9

1.0

0.1

0.9

4.9

2.7

0.9

0.1

0.8

4.5

29.6

30.4

2.8

0.9

3.3

36.6

(1.1)

35.5

25.5

23.1

48.6

2.8

1.8

4.1

39.1

(1.8)

37.3

22.9

22.4

45.3

10

-6

-35

-5

11

3

7

Net interest income
€1,234m  Net interest income has decreased by 
€ 101 million compared to 2018 reflecting the impact on income 

New lending
€4.9bn 
increases across all business lines as market share remained 

New lending of € 4.9 billion was up 10% with 

of the continued deleveraging of non-performing loans and the 

stable in a competitive environment.

Net loans
€35.5bn   Net loans decreased by € 1.8 billion mainly 
reflecting the disposal of portfolios of distressed loans of 

€ 1.3 billion and redemptions in the non-performing loan book of 

€ 0.8 billion.

ECL allowance
€1.1bn 
31 December 2019 decreased by € 0.7 billion from € 1.8 billion at 

The ECL allowance of € 1.1 billion at 

31 December 2018 primarily reflecting the portfolio disposals of 

distressed loans.

Customer accounts
€48.6bn  Customer accounts increased by € 3.3 billion 
compared to 31 December 2018 with increased current 

accounts of € 2.6 billion reflecting the continued strong Irish 

macroeconomic backdrop.

increased cost of MREL-related debt funding. This was partially 

offset by the positive impact of new lending growth.

Other income
€398m 
to 2018, with increased net fee and commission income partly 

Other income increased by € 8 million compared 

offset by lower income recognised on previously restructured 

loans. Net fee and commission income includes € 2 million 

following the completion of the acquisition of Payzone in 

November 2019.

Total operating expenses
€923m 
€ 48 million compared to 2018, driven by an increase in 

Total operating expenses increased by 

depreciation as assets created under investment programmes 

were commissioned to operational use and higher personnel 

costs due to the impact of salary inflation and Payzone 

acquisition.

Net credit impairment writeback
€17m 
€ 17 million in 2019 comprising of a € 10 million writeback on 

There was a net credit impairment writeback of 

loans and advances to customers and a € 7 million writeback 

on off-balance sheet exposures. The € 10 million writeback 

comprises recoveries of amounts previously written-off of 

€ 87 million, offset by net re-measurement of ECL allowance 

charge of € 77 million. There was a net credit impairment 

writeback of € 247 million in 2018.

(1) Other regulatory levies and charges are now presented as bank levies and regulatory fees (€ 1 million in 2018 previously included in operating expenses 

has been represented as bank levies and regulatory fees).

AIB Group plc Annual Financial Report 2019Business Review 12345662

Corporate, Institutional & Business Banking (“CIB”)

CIB contribution statement

Net interest income

Other income

Total operating income

Total operating expenses

Operating contribution before 
impairments and exceptional items

Net credit impairment charge

Contribution before exceptional items

2019
€ m

471

87

558

387

115

502

(115)

(108)

443

(18)

425

394

(22)

372

2018

%
€ m change

CIB balance sheet metrics

31 Dec 31 Dec
2018
%
€ bn change

2019
€ bn

22

-25

11

6

13

-18

14

Mortgages

Personal

Property

Non-property business

New lending

Mortgages

Personal

Property

Non-property business

Gross loans

ECL allowance

Net loans

0.1

0.1

1.3

3.5

5.0

0.6

0.1

4.3

11.2

16.2

0.0

16.2

0.1

0.0

1.4

3.9

5.4

0.6

0.1

4.0

10.5

15.2

0.0

15.2

-8

7

7

Net interest income
€471m 
compared to 2018 reflecting higher average loan volumes.

Net interest income increased by € 84 million 

Other income
€87m 
compared to 2018 primarily due to a one-off gain in 2018 on 

Other income decreased by € 28 million 

loans and advances to customers measured at FVTPL and a 

reduction in net gain on equity investments measured at FVTPL 

in 2019.

Total operating expenses
€115m 
compared to 2018. The increase was primarily driven by 

Total operating expenses increased by € 7 million 

increased personnel costs to support business growth.

Investment securities

0.7

0.4

61

Current accounts

Deposits

Customer accounts

7.4

3.9

7.0

3.8

11.3

10.8

6

3

5

New lending
€5.0bn 
lower than 2018. The reduction was primarily driven by lower 

New lending of € 5.0 billion was € 0.4 billion 

syndicated lending partly offset by an increase in lending to the 

energy, climate action and infrastructure sectors.

Net loans
€16.2bn  Net loans of € 16.2 billion at 31 December 2019 
increased by € 1.0 billion compared to € 15.2 billion at 

31 December 2018. The growth in net loans was primarily driven 

by the property and energy, climate action and infrastructure 

sectors.

Investment securities
€0.7bn 
€ 0.3 billion higher than 31 December 2018.

Investment securities of € 0.7 billion were 

Net credit impairment charge
€18m 
€ 18 million in 2019 comprising of a € 21 million charge on 

There was a net credit impairment charge of 

loans and advances to customers and a € 3 million writeback on 

Customer accounts
€11.3bn  Current accounts of € 7.4 billion were € 0.4 billion 
higher than 31 December 2018. Deposits of € 3.9 billion were 

off-balance sheet exposures. There was a net credit impairment 

broadly in line with 31 December 2018.

charge of € 22 million in 2018.

Business review – 1. Operating and financial reviewAIB Group plc Annual Financial Report 2019Business Review 63

2019
£ m

2018

%
£ m change

AIB UK balance sheet metrics

31 Dec 31 Dec
2018
%
£ bn change

2019
£ bn

235

59

294

226

45

271

(154)

(135)

–

1

140

(13)

137

(18)

127

119

3

–

130

2

2

123

138

4

32

9

15

–

2

-29

7

64

–

6

7

AIB GB

AIB NI

New lending

AIB GB

AIB NI

Gross loans

ECL allowance

Net loans

Current accounts

Deposits

Customer accounts

1.8

0.3

2.1

5.6

2.2

7.8

(0.1)

7.7

5.8

3.0

8.8

1.6

0.4

2.0

5.4

2.2

7.6

(0.2)

7.4

5.8

3.1

8.9

18

-30

7

3

1

3

-36

4

-1

-2

-1

AIB UK

AIB UK contribution statement

Net interest income

Other income

Total operating income

Total operating expenses

Bank levies and regulatory fees

Operating contribution before 
impairments and exceptional items

Net credit impairment charge

Operating contribution before 
exceptional items

Associated undertakings

Profit on disposal of property

Contribution before exceptional items

Contribution before exceptional items € m 148

New lending
£2.1bn 
£ 0.1 billion compared to 2018.

New lending of £ 2.1 billion in 2019 increased by 

Net loans
£7.7bn 
compared to 31 December 2018 primarily driven by net lending 

Net loans of £ 7.7 billion increased by £ 0.3 billion 

growth.

Customer accounts
£8.8bn 
31 December 2019 were broadly in line with 31 December 2018.

Customer accounts of £ 8.8 billion at 

Net interest income
£235m  
compared to 2018, with 2019 benefiting from the impact of the 

Net interest income increased by £ 9 million 

base rate rise in August 2018.

Other income
£59m 
to 2018 primarily driven by an increase in net trading income. 

Other income increased by £ 14 million compared 

Loss on disposal of loans was Nil in 2019 compared to £ 4 million 

in 2018. Net fee and commission income was in line with 2018.

Total operating expenses
£154m 
£ 19 million compared to 2018 due to an increase in depreciation 

Total operating expenses increased by 

as assets created under investment programmes were 

commissioned to operational use.

Net credit impairment charge
£13m 
£ 13 million in 2019 primarily driven by a net re-measurement 

There was a net credit impairment charge of 

charge on a small number of cases. There was a net credit 

impairment charge of £ 18 million in 2018.

AIB Group plc Annual Financial Report 2019Business Review 12345664

Group

Group contribution statement

Net interest income

Other income

Total operating income

Total operating expenses(1)

Bank levies and regulatory fees(1)

Contribution before exceptional items

2019
€ m

103

66

169

(290)

(102)

(223)

2018

%
€ m change

123

70

193

(296)

(99)

(202)

-16

-5

-12

-2

3

10

Group balance sheet metrics

Gross loans

Investment securities

Customer accounts

31 Dec 31 Dec
2018
%
€ bn change

2019
€ bn

0.1

16.6

1.5

0.1

16.5

1.7

22

–

-16

Net interest income
€103m 
compared to 2018 primarily driven by interest expense on lease 

Net interest income decreased by € 20 million 

Investment securities
€16.6bn 
primarily held for liquidity purposes were broadly in line with 

Investment securities of € 16.6 billion 

liabilities under IFRS 16 reported in Group.

31 December 2018.

Customer accounts
€1.5bn 
compared to 31 December 2018.

Customer accounts decreased by € 0.2 billion 

Other income
€66m 
to 2018 driven by an increase in net trading loss partly offset 

Other income decreased by € 4 million compared 

by an increase in net gain on equity investments measured at 

FVTPL and an increase in other operating income including gain 

on disposal of investment securities.

Total operating expenses
€290m 
decreased by € 6 million compared to 2018.

Total operating expenses of € 290 million 

Bank levies and regulatory fees
€102m 
in 2019 include the Irish bank levy of € 35 million, the Deposit 

Bank levies and regulatory fees of € 102 million 

Guarantee Scheme of € 33 million, the Single Resolution 

Fund € 16 million, and other regulatory levies and charges of 

€ 18 million.

(1) Other regulatory levies and charges are now presented as bank levies and regulatory fees (€ 16 million in 2018 previously included in operating expenses 

has been represented as bank levies and regulatory fees).

Business review – 1. Operating and financial reviewAIB Group plc Annual Financial Report 2019Business Review 65

Alternative performance measures
The following is a list, together with a description, of APMs used in analysing the Group’s performance, provided in accordance with the 

European Securities and Markets Authority (“ESMA”) guidelines.

Average rate

Average balance

Interest income/ expense for balance sheet categories divided by corresponding average balance.

Average balances for interest-earning assets are based on daily balances for all categories with 

the exception of loans and advances to banks, which are based on a combination of daily/ monthly 

balances. Average balances for interest-earning liabilities are based on a combination of daily/ 

monthly balances, with the exception of customer accounts which are based on daily balances.

Cost income ratio

Total operating expenses excluding exceptional items, bank levies and regulatory fees divided by 

Cost income ratio (IFRS basis)

Total operating expenses divided by total operating income.

total operating income excluding exceptional items.

Exceptional items

Performance measures have been adjusted to exclude items viewed as exceptional by 

management and which management view as distorting comparability of performance year on year. 

The adjusted performance measure is considered an APM. A reconciliation between the IFRS and 

management performance summary income statements is set out on page 66. Exceptional items 

include:

– 

 Property strategy relates to the implementation of the Group property strategy including the exit 

from Bankcentre and the acquisition and development of various office locations across Dublin.

– 

 Restitution costs include provision for potential customer redress and compensation in relation 

to the tracker mortgage examination, and other personal/ SME lending customer redress, along 

with associated costs.

– 

 Provision for regulatory fines includes a provision for the potential impact of monetary penalties 

arising from the Central Bank of Ireland investigation in respect of tracker mortgages.

– 

 Termination benefits reflect costs associated with the reduction in employees arising from the 

voluntary severance programme.

– 

 (Loss)/ gain on disposal of loan portfolios includes net (loss)/ gain on disposals and net gain on 

– 

– 

– 

loans and advances to customers measured at FVTPL.

 Restructuring costs include the impairment of assets in the year.

 IFRS 9 costs in 2018 represent IFRS 9 implementation costs.

 Loss on disposal of business activities in 2018 relates to the recycling of cumulative unrealised 

foreign currency gains and losses following repatriation of part of the capital of foreign 

subsidiaries which have ceased trading.

Loan to deposit ratio

Net loans and advances to customers divided by customer accounts.

Net interest margin

Net interest income divided by average interest-earning assets.

Non-performing exposures

Non-performing exposures as defined by the European Banking Authority, include loans and 

advances to customers (non-performing loans) and off-balance sheet commitments such as loan 

commitments and financial guarantee contracts.

Non-performing loans cover 

ECL allowance on non-performing loans as a percentage of non-performing loans.

Non-performing loans ratio

Non-performing loans as a percentage of total gross loans.

Return on Tangible Equity (RoTE) Details of the Group’s RoTE is set out in the Capital Section on page 70.

Management performance - 

The following line items in the management performance summary income statement are 

summary income statement

considered APMs:

• 

• 

• 

• 

• 

• 

• 

 Other income

 Total operating income

 Personnel expenses

 General and administrative expenses

 Depreciation, impairment and amortisation

 Total operating expenses

 Bank levies and regulatory fees

• 

 Operating profit before impairment losses 

and exceptional items

 Operating profit before exceptional items

 Profit on disposal of property

 Profit before exceptional items

 Total exceptional items

• 

• 

• 

• 

AIB Group plc Annual Financial Report 2019Business Review 12345666

Reconciliation between IFRS and management performance summary income statements
Performance has been adjusted to exclude items viewed as exceptional by management and which management view as distorting 
comparability of performance year on year. The adjusted performance measure is considered an APM. A reconciliation of management 
performance measures to the directly related IFRS measures, providing their impact in respect of specific line items and the overall 

summary income statement, is set out below.

IFRS – summary income statement

Net interest income

Other income

Total operating income

Total operating expenses

Operating profit before impairment losses

Net credit impairment (charge)/ writeback

Operating profit

Associated undertakings

Profit/ (loss) on disposals

Profit before taxation

Income tax charge

Profit for the year

Adjustments – between IFRS and management performance 

Other income

of which: exceptional items

Gain on transfer of financial instruments

Loss/ (gain) on disposal of loan portfolios

Total operating expenses

of which: bank levies and regulatory fees

of which: exceptional items

Restitution costs

Provision for regulatory fines

Termination benefits

Restructuring costs

Property strategy

IFRS 9 costs

Profit/ (loss) on disposals

of which: exceptional items

Property strategy

Loss on disposal of business activities

Management performance – summary income statement

Net interest income
Other income(1)
Total operating income(1)
Total operating expenses(1)
Bank levies and regulatory fees(1)
Operating profit before impairment losses and exceptional items(1)
Net credit impairment (charge)/ writeback
Operating profit before exceptional items(1)
Associated undertakings
Profit on disposal of property(1)
Profit before exceptional items(1)
Total exceptional items(1)

Profit before taxation

Income tax charge

Profit for the year

–

40

416

78

48

18

13

–

(21)

–

2019
€ m

2,076

579

2,655

(2,181)

474

(16)

458

20

21

499

(135)

364

40

104

573

(21)

2,076

619

2,695

(1,504)

(104)

1,087

(16)

1,071

20

–

1,091

(592)

499

(135)

364

(1)

(147)

120

–

21

20

81

51

–

22

2018
€ m

2,100

774

2,874

(1,823)

1,051

204

1,255

12

(20)

1,247

(155)

1,092

(148)

99

293

22

2,100

626

2,726

(1,431)

(99)

1,196

204

1,400

12

2

1,414

(167)

1,247

(155)

1,092

(1) Performance has been adjusted to exclude items viewed as exceptional by management and which management view as distorting comparability of 

performance year on year. The adjusted performance measure is considered an APM.

Business review – 1. Operating and financial reviewAIB Group plc Annual Financial Report 2019Business Review Business review – 2. Capital

67

Objectives*
The objectives of the Group’s capital management policy are to at all times comply with regulatory capital requirements and to ensure 

that the Group has sufficient capital to cover the current and future risk inherent in its business and to support its future development. 

Detail on the management of capital and capital adequacy risk can be found in ‘Risk management 2.3’ on page 154.

Regulatory capital and capital ratios

CRD lV
transitional basis

CRD lV
fully loaded basis

31 December 
2019
€ m

31 December 
2018
€ m

31 December 
2019
€ m

31 December 
2018
€ m

Equity

Less: Additional Tier 1 Securities

Proposed ordinary dividend

Regulatory adjustments:

Intangible assets

Cash flow hedging reserves

IFRS 9 CET1 transitional add-back

Pension

Deferred tax

Expected loss deduction

Other

Total common equity tier 1 capital

Additional tier 1 capital

Additional Tier 1 issuance

Instruments issued by subsidiaries that are given

recognition in additional tier 1 capital

Total additional tier 1 capital

Total tier 1 capital

Tier 2 capital

Subordinated debt

Instruments issued by subsidiaries that are given

recognition in tier 2 capital

Total tier 2 capital

Total capital

Risk-weighted assets

Credit risk

Market risk

Operational risk

Credit valuation adjustment

Total risk-weighted assets

Common equity tier 1 ratio

Tier 1 ratio

Total capital ratio

*Forms an integral part of the audited financial statements

14,230

(990)

(217)

(798)

(469)

251

(31)

13,858

(494)

(461)

(682)

(285)

298

(183)

(1,334)

(1,079)

(8)

(45)

(2,434)

10,589

496

129

625

(21)

(42)

(1,994)

10,909

–

235

235

11,214

11,144

500

426

926

–

415

415

12,140

11,559

46,811

473

4,700

137

52,121

%

20.3

21.5

23.3

46,209

371

4,624

392

51,596

%

21.1

21.6

22.4

14,230

(990)

(217)

(798)

(469)

–

(31)

(2,667)

(8)

(45)

(4,018)

9,005

496

159

655

9,660

500

507

1,007

10,667

46,689

473

4,700

137

51,999

%

17.3

18.6

20.5

13,858

(494)

(461)

(682)

(285)

–

(183)

(2,697)

(21)

(42)

(3,910)

8,993

–

316

316

9,309

–

531

531

9,840

46,052

371

4,624

392

51,439

%

17.5

18.1

19.1

AIB Group plc Annual Financial Report 2019Business Review 12345668

Capital requirements
The table below sets out the capital requirements at 
31 December 2019 and the pro forma requirements for 2020 
and 2021. The table does not include Pillar 2 Guidance (“P2G”) 
which is not publicly disclosed.

Regulatory Capital 
Requirements

CET1 Requirements

Pillar 1

Actual
31 Dec 
2019

Pro Forma

31 Dec 
2020

31 Dec 
2021

4.50% 4.50% 4.50%

Pillar 2 requirement (P2R)

3.15% 3.00% 3.00%

Combined buffer requirement

3.90% 4.60% 5.10%

Capital Conservation Buffer (CCB)

2.50% 2.50% 2.50%

O-SII buffer

0.50% 1.00% 1.50%

Countercyclical buffer (CCYB) Impact

Irish exposures

UK exposures

CET1 Requirement

Pillar 1 AT1 / Tier 2

0.70% 0.70% 0.70%

0.20% 0.40% 0.40%

11.55% 12.10% 12.60%

3.50% 3.50% 3.50%

Total Capital Requirement

15.05% 15.60% 16.10%

The Group’s minimum CET1 requirement was 11.55% in 2019 
and is expected to be 12.1% by the end of 2020. 

The Other Systemically Important Institution (“O-SII”) buffer of 
0.5% will rise to 1.0% on 1 July 2020 and 1.5% on 1 July 2021.

The countercyclical capital buffer (CCyB) for Irish exposures 
of 1.0% equates to a 0.7% Group capital requirement. The 
CCyB requirement for UK exposures is currently 1% and 
equates to a 0.2% Group capital requirement. This will rise 
to 2% from 16 December 2020 which will equate to a 0.4% 
Group requirement. Other jurisdictional CCyB in place have a 
negligible impact on Group capital requirements.

The Minister for Finance has agreed to a Central Bank of 
Ireland request to transpose the Systemic Risk Buffer (“SyRB”) 
into Irish Law. The timing of introduction, quantum and the inter-
relationship of the SyRB with other buffers is not yet known.

The minimum requirement for the total capital ratio was 15.05% 
at 31 December 2019 and will increase to 15.6% by the end of 
2020. 

Capital ratios at 31 December 2019
Fully Loaded Ratio
The fully loaded CET1 ratio decreased to 17.3% at 
31 December 2019 from 17.5% at 31 December 2018 with 
profit for the year attributable to equity holders of the parent 
less proposed ordinary dividend (+0.3%) offset by the increase 
in RWA following the implementation of IFRS 16 (-0.2%), 
an increase in intangible assets of (-0.2%) and other capital 
adjustments (-0.1%).

The fully loaded total capital ratio increased to 20.5% at 
31 December 2019 from 19.1% at 31 December 2018. 
The increase in the ratio was driven by the CET1 movements 
outlined above and two new capital issuances in late 2019 
comprising € 0.5 billion AT1 and € 0.5 billion Tier 2 securities.

Transitional Ratio
The transitional CET1 ratio decreased to 20.3% at 
31 December 2019 from 21.1% at 31 December 2018. 
This decrease was mainly driven by the movements detailed 
above and an additional year’s phasing out of the deferred tax 
asset deduction.

At 31 December 2019, the transitional total capital ratio 
increased to 23.3% from 22.4% at 31 December 2018.

Targeted Review of Internal Models (TRIM)
The table below shows the pro forma impact of the draft AIB 
mortgage TRIM outcome, which is not expected to be materially 
different from the final decision.

TRIM adjusted capital metrics

Fully Loaded

CET1 impact

RWA impact

CET1 ratio

Expected 
Impact
€ m

2019 Pro 
Forma
€ m

(90)

2,200

(0.9)%

8,915

54,199

16.4%

The ECB’s TRIM process with respect to AIB’s Irish mortgages 
is nearing completion with the final decision expected to be 
received in the coming months.

The pro forma capital impact at 31 December 2019 is 90 basis 
points which would reduce the fully loaded CET1 ratio to 16.4% 
from the reported 17.3% and the total capital ratio to 19.6% 
from the reported 20.5%.

Business review – 2. CapitalAIB Group plc Annual Financial Report 2019Business Review 69

Leverage ratio
Based on the full implementation of CRD IV, the fully loaded 
leverage ratio, under the Delegated Act implemented in January 
2015, was 9.7% at 31 December 2019 (10.1% at 31 December 
2018).

Dividends
The Board proposes to pay an ordinary dividend of € 0.08 
cent per share totalling € 217 million from 2019 profits. This is 
subject to shareholder approval at the Annual General Meeting 
in April 2020. 

Total leverage exposures (transitional) basis increased by 
€ 7.0 billion in the year, mainly driven by increases in cash 
and balances at central banks € 5.4 billion, property plant and 
equipment € 0.5 billion, investment securities € 0.4 billion and 
derivative financial instruments € 0.4 billion.

Leverage Ratio Metrics
Total Exposure (Transitional Basis)

Total Exposure (Fully Loaded)

Tier 1 Capital (Transitional Basis)

Tier 1 Capital (Fully Loaded)

Leverage Ratio (Transitional Basis)

Leverage Ratio (Fully Loaded)

2019
€ m

101,126

99,548 

11,214

9,660

11.1%

9.7%

2018
€ m

94,086 

92,467 

11,144 

9,309 

11.8%

10.1%

Finalisation of Basel III
The Group continues to closely monitor regulatory 
developments to ensure that the Group maintains a strong 
capital position.

One of the key areas of regulatory development is the 
finalisation of Basel III reforms, exact implementation 
details will be confirmed once the finalised requirements are 
transposed into law over the course of the next few years. 
Initial assessments signal upward pressure on RWAs, mostly in 
relation to operational risk. 

In relation to RWA floors, the Group’s high RWA density make it 
less likely to be severely impacted by their introduction.

Minimum Requirement for Own Funds and Eligible 
Liabilities (“MREL”)
The Group continues to work towards its MREL target to ensure 
that there is sufficient loss absorption and re-capitalisation 
capability. The Group has completed issuances of € 4.3 billion 
of the € 5 billion MREL eligible liabilities needed to meet its 
MREL issuance target, of which € 2.6 billion was issued in 
2019.

The Single Resolution Board (“SRB”) has set the Group’s MREL 
target at 16.76% of Total Liabilities and Own Funds (“TLOF”) 
(representing 28.22% of RWA at 31 December 2017) to be met 
by 1 January 2021. 

At 31 December 2019, the Group had an actual MREL ratio of 
16.27% of Total Liabilities and Own Funds and 28.50% of RWA.

The Group estimates issuances of approximately € 1 billion per 
annum to meet and maintain MREL targets.

The Group continues to monitor changes in MREL requirements 
together with developments in the SRB’s MREL Policy which 
has the potential to impact on the Group’s MREL target.

Ratings
AIB Group plc and Allied Irish Banks, p.l.c. are rated at 
investment grade with all three rating agencies, Moody’s, Fitch 
and Standard & Poor’s (S&P). Moody’s upgraded AIB Group plc 
Tier 2 to Baa3/Investment Grade. 

AIB Group plc
During 2019, Moody’s upgraded the credit rating by one notch 
to Baa2, remaining on positive outlook. This upgrade reflects 
the significant reduction in non-performing loans, strengthened 
capital and stable funding profile. Fitch upgraded its credit rating 
by one notch to BBB, stable outlook. This upgrade reflects the 
significant improvement in asset quality over the last two years.

Long term Ratings
Long term

Outlook

Investment grade

Long term Ratings

Long term

Outlook

Investment grade

Moody’s

Baa2 

Positive 


31 December 2019
Fitch

S&P

BBB- 

Stable 


BBB

Stable


Moody’s

Baa3

Positive


31 December 2018
Fitch

S&P

BBB-

Stable 


BBB-

Positive


Allied Irish Banks, p.l.c.
Moody’s upgraded its rating by one notch to A2, with stable 
outlook. This upgrade is driven by the significant improvements 
in asset quality. Fitch upgraded its rating by two notches to 
BBB+, with stable outlook. These upgrades reflect, inter alia, 
AIB Group plc MREL issuances which, when downstreamed to 
Allied Irish Banks, p.l.c., create an additional buffer for senior 
creditors.

Long term Ratings
Long term

Outlook

Investment grade

Long term Ratings

Long term

Outlook

Investment grade

Moody’s

A2

Stable 


31 December 2019
Fitch

S&P

BBB+

Stable 


BBB+

Stable


Moody’s

A3

Positive


31 December 2018
Fitch

S&P

BBB+

Stable 


BBB-

Positive


AIB Group plc Annual Financial Report 2019Business Review 12345670

Return on Tangible Equity (“RoTE”)*
The table below sets out the calculation of RoTE for 2019 and 
2018 under the methodology that was adopted in 2017 when 
RoTE was set as a medium term financial target (i.e. 10% for 
the period 2017-2019).

Return on Tangible Equity (RoTE)

Profit after tax

AT1 coupons paid

Reduction in carrying value of deferred tax

assets in respect of carried forward losses

Attributable earnings (numerator)

2019

364

(37)

2018

1,092

(37)

16

343

114

1,169

Target CET1 - 13% of risk-weighted assets

(average)

Deferred tax assets - unutilised tax losses

(average)

Tangible equity (denominator)

6,723

6,712

2,682

9,405

2,730

9,442

Return on Tangible Equity 

3.6% 12.4%

* RoTE is considered an Alternative Performance Measure. 

As part of Strategy 2020-2022, the Group has now set a revised 
financial target for RoTE of greater than 8% in the medium term 
(i.e. over the period to 2022). In addition, the Group has also 
revised its approach to the calculation of RoTE.

This is now calculated as follows: Profit after tax less AT1 
coupons paid divided by the CET1 target capital on a fully 
loaded basis.

This revised RoTE calculation is seen as more appropriate on 
a go forward basis as it reflects the internal measurement for 
the deployment of capital and is more in line with the calculation 
commonly used by investors and analysts in the marketplace.

The Group has revised its CET1 target to greater than 14% in 
2020 (previously 13%). 

The pro forma RoTE under the revised methodology together 
with a CET1 of 14% is 4.5% for 2019.

Business review – 2. CapitalAIB Group plc Annual Financial Report 2019Business Review Risk management

1

Framework

1.1

Risk management principles

1.2

Three lines of defence model

1.3

Risk governance and oversight

1.4

Risk strategy

1.5

Risk management lifecycle

1.6

Risk management in operation

2

Individual risk types

2.1

Credit risk

2.2

Funding and liquidity risk

2.3

Capital adequacy risk

2.4

Financial risks

(a) Market risk

(b) Pension risk

2.5 Operational risk

2.6

Regulatory compliance risk

2.7

Conduct risk

2.8

People and culture risk

2.9

Business model risk

2.10 Model risk

71

Page

72

72

73

74

75

77

79

145

154

155

162

163

165

166

167

168

169

AIB Group plc Annual Financial Report 2019Risk Management 12345672

Risk management – 1. Framework

1. Introduction
Risk management is central to how the Group conducts its business and how it helps its customers to achieve their dreams and 
ambitions while safeguarding the Group. The following sections outline the Risk Management Framework in place throughout 2019.

The risk management structure in the Group includes defined lines of authority and accountability, effective processes to identify, 
manage, monitor and report the risks to which the Group is or might be exposed to. Clear responsibilities for risk are defined across the 
Group through a three lines of defence model which ensures effective independent oversight and assurance in respect of key decisions.

The Group’s Risk Management Framework sets out how risk is managed and articulates the integrated approach to risk management 
within the Group including its licenced subsidiaries. The Risk Management Framework supports the Group in achieving its strategic 
ambitions by providing a clear, concise and comprehensive approach to the governance, implementation and embedding of risk 
management practices. The Risk Management Framework is reviewed and approved annually by the Board.

1.1  Risk management principles
The twelve principles below governing the design and operation 
of effective risk management within the Group.

Strategy and appetite

1. 

2. 

 The Board has ultimate responsibility for the governance 
of all risk taking activity in the Group

 The Group’s Risk Appetite Statement defines the amount 
of risk that the Group is willing to accept or tolerate in 
order to deliver on its strategic and business objectives

3. 

 The Group has adopted a three lines of defence model

Identification and assessment

4. 

5. 

6. 

 The Group identifies, assesses and reports all its material 
risks

 Risk management is embedded in the strategic planning, 
performance management and strategic decision making 
processes of the Group

 The Group develops and uses models across a range of 
risks and activities to inform key strategic business and 
financial processes

Monitoring, escalating and reporting

1.2 Three lines of defence model
The Group operates a three lines of defence model where 
each line plays a distinct role within the Group’s wider 
risk governance, management, oversight and assurance 
responsibilities. The Board, Board Risk Committee (“BRC”) and 
Board Audit Committee (“BAC”) are ultimately responsible for 
ensuring the effective operation of the three lines of defence 
model. They are supported by the Executive Committees 
(“ExCo”) and its sub-committees.

The following high level principles have been defined across the 
three lines of defence for risk management:

Three lines of defence model high level principles

First line of 
defence – 
Frontline,
operational 
and support 
activities

7. 

8. 

 The Group understands, manages, measures, monitors 
and reports all risk it takes or originates

Second line of 
defence – Risk

 The Group aims to provide clarity in all its communications 
which will help to better inform business decisions

Risk culture

9.  The Group supports the delivery of a strong risk culture

10.   Risk management capabilities are valued, encouraged 

and developed

Control environment

11.   The Group has a system of internal controls designed to 

mitigate rather than eliminate risk

12.   The Group has implemented and embedded a 

comprehensive, fit-for-purpose risk management 
framework and policy architecture

Third line of 
defence – Group
Internal Audit

Provides risk ownership and 
oversight responsibilities

Identifies, records, reports and 
manages the risks

Ensures that the right controls 
and assessments are in place to 
mitigate the risks

Sets the frameworks and policies 
for managing specific risk types

Provides advice and guidance in 
relation to the risk

Provides independent oversight 
and reporting on the Group’s risk 
profile

Provides challenges to the 
effectiveness of the risk 
management and control 
processes

Provides independent and 
objective assurance on the 
adequacy of the design and 
operational effectiveness of the 
risks and control environment

AIB Group plc Annual Financial Report 2019Risk Management 73

1.2.1  Roles and responsibilities across the 

three lines of defence

The high level roles each line of defence play in risk 
management adopted by the Group and its licenced 
subsidiaries are described below. Although the licenced 
subsidiaries are separate legal entities, the risk assessment, 
measurement and control procedures of the Group are also 
applied to the subsidiaries. The Board and its sub-committees; 
Board Risk Committee and Board Audit Committee are 
ultimately responsible for ensuring the effective operation of the 
lines of defence model.

1.3 Risk governance and oversight
The Group’s Governance and Organisation Framework 
encompasses the leadership, direction and control of the 
Group, reflecting guidelines, statutory obligations and ensures 
that control arrangements provide appropriate governance 
of the Group’s strategy, operations and mitigation of related 
material risks. This is achieved through a risk governance 
structure designed to facilitate the reporting, evaluation and 
escalation of risk concerns, from business segments and 
control functions upwards to the Board and its appointed 
committees and sub-committees. 

First line of defence
The first line of defence lies with the business line managers 
who own the risk and are required to establish effective 
governance and controls for their business areas to be 
compliant with Group policy requirements, to maintain 
appropriate risk management skills, mechanisms and toolkits, 
and to act within Group risk appetite parameters set and 
approved by the Board. 

Second line of defence
The second line of defence comprises the Risk function and 
oversees the first line, setting the frameworks, policies and 
limits, consistent with the risk appetite of the Group. The second 
line of defence is responsible for providing independent 
oversight and challenge to business line managers with regard 
to risk management. In the case of credit risk, independent 
oversight includes credit risk’s role in credit sanctioning. 
Oversight involves regular monitoring of business unit’s risk 
management activities and reporting. Challenge requires 
proactive engagement with business line managers to test 
and confirm the integrity and effectiveness of first line risk 
management. 

Nominated ‘second line risk accountable executives’ are 
responsible for ensuring the formulation of risk strategy; that 
a Risk policy and framework is in place for the risks assigned 
to them; that the exposure to the risk is correctly identified and 
assessed according to the Group’s materiality criteria; reporting 
is appropriate; identified risk events are appropriately managed 
or escalated; and that independent objective analysis of the risk 
is undertaken. 

In setting the Risk policy, the second line of defence consult 
with the first line of defence as appropriate and provide advice 
and guidance to ensure the risk is sufficiently understood.

Third line of defence
Group Internal Audit’s primary responsibility is to the Board 
through the Board Audit Committee. Group Internal Audit 
helps the Board to carry out their corporate governance 
responsibilities by providing an independent view on the key 
risks facing the Group, and the adequacy and effectiveness 
of governance, risk management and the internal control 
environment in managing these risks. All activities undertaken 
on behalf of the Group are within the scope of Group Internal 
Audit.

1.3.1 Board of Directors
The Board of Directors is ultimately responsible and 
accountable for the effective management of risks and for the 
system of internal controls in the Group. The system of internal 
control is designed to ensure thorough and regular evaluation 
of the nature and extent of risks, and the ability of the Group 
to react accordingly. The Board is supported by a Board Risk 
Committee on risk oversight matters, and by a Board Audit 
Committee in relation to the effectiveness of internal control 
systems designed and implemented to manage risk and by 
the Executive Committee in relation to strategic risk oversight 
matters.

Board Audit Committee
The Board Audit Committee is composed of Non-Executive 
Directors and operates under Board approved Terms of 
Reference. The Chair of the Board and the Chief Executive 
Officer are not permitted to be members of the Board Audit 
Committee. The Board Audit Committee is appointed by the 
Board to assist the Board in fulfilling its oversight responsibilities 
in relation to:
(i) 

 the quality and integrity of the Group’s accounting policies, 
financial and narrative reports, and disclosure practices;

(ii)   the effectiveness of the Group’s internal control, risk 
management, and accounting and financial reporting 
systems;

(iii)   the adequacy of arrangements by which staff may, in 

confidence, raise concerns about possible improprieties in 
matters of financial reporting or other matters; and 
(iv)   the independence and performance of the internal and 

external auditors.

Board Risk Committee
The Board Risk Committee is composed of Independent Non-
Executive Directors and operates under Board approved Terms of 
Reference. The Board Risk Committee is appointed by the Board 
to assist in fulfilling its oversight responsibilities in relation to:
(i) 

 fostering sound risk governance across all of the Group’s 
entities and operations;

(ii)   discharging its responsibilities in ensuring that risks within 
the Group are appropriately identified, managed and 
controlled;

(iii)   ensuring that the Group’s strategy is informed by and 

aligned with the Group’s Risk Appetite Statement taking 
account of the overall risk appetite, the current financial 
position of the Group and the capacity of the Group to 
manage and control risks within the agreed strategy; and

AIB Group plc Annual Financial Report 2019Risk Management 12345674

Risk management – 1. Framework

(iv)   promoting a risk awareness culture within the Group. 

The Board Risk Committee oversees the risk management 
function which is managed on a day-to-day basis by the 
Chief Risk Officer, and liaises regularly with the Chief 
Risk Officer to ensure that the development and on going 
maintenance of a risk management system within the 
Group is effective and proportionate to the nature, scale 
and complexity of the risks inherent in the business.

1.3.2 Executive Committee
The Executive Committee is the most senior management 
committee of the Group. The Executive Committee has primary 
authority and responsibility for the day-to-day operations of, 
and the development of strategy for the Group. The Executive 
Committee works with and advises the CEO, ensuring a 
collaborative approach to decision making and collective 
ownership of strategy development and implementation, 
including promoting action to address performance issues 
as required. Certain powers and authorities of the Board 
have been delegated to a number of subordinate executive 
committees. While the Executive Committee has delegated 
certain of its powers and authorities to these committees, 
it retains ultimate accountability for the functions delegated.

Group Risk Committee
The Group Risk Committee is a sub-committee of the Executive 
Committee and is chaired by the Chief Risk Officer.

• 

• 

• 
•  

The roles and responsibilities of the Group Risk Committee are:
 Approving risk frameworks, risk appetite statements, risk 
• 
policies and limits to manage the risk profile of the Group;
 Reviewing the Group’s risk profile (enterprise wide);
 Periodically reviewing the effectiveness of the Group’s risk 
management policies for identifying, evaluating, monitoring, 
managing, and measuring significant risks;
 Providing oversight and challenge of regulatory, operational 
and conduct risk related matters;
 Providing oversight and challenge of credit risk 
management related matters and periodically review the 
credit portfolio exposures and trends;
 Providing oversight and challenge of risk measurement 
matters;
 Overseeing the development of the Group’s risk 
management culture;
 Monitoring and reviewing the Group’s risk profile for equity 
risk and the business segment limits for equity risk;
 Advising the Executive Committee on the risk impact of 
strategic initiatives that the Group may be considering and 
determining whether the initiatives are within risk appetite; 
and
 Providing advice to the Board Risk Committee on risk 
governance, current and future risk exposures and risk 
appetite.

• 

• 

• 

• 

• 

The sub-committees of the Group Risk Committee include 
the Group Credit Committee, the Regulatory and Conduct 
Risk Committee, the Risk Measurement Committee and the 
Operational Risk Committee:
• 

 The Group Credit Committee is responsible for the approval 
of all large credit transactions in line with credit approval 
authorities, exercising approval authority for credit policies 
and recommending estimated credit loss outcomes across 
the Group for onward review by the Board Audit Committee. 
It approves credit inputs to credit decisioning models, as 
well as reviewing and approving other credit related matters 
as they occur;
 The Regulatory and Conduct Risk Committee is responsible 
for the governance and oversight of regulatory and conduct 
risks;
 The Operational Risk Committee is responsible for the 
governance and oversight of operational risks;
 The Risk Measurement Committee is responsible for 
the governance, oversight and approval of all aspects of 
the Group’s risk measurement systems, material model 
methodologies as well as the maintenance of existing 
material models.

• 

• 

• 

Group Asset and Liability Management Committee 
(“ALCo”)
ALCo is the Group’s strategic and business decision making 
forum for balance sheet management matters. It is responsible 
for effective balance sheet management and its alignment to 
Group strategy for funding and liquidity risk, market risk and 
capital adequacy risk. ALCo monitors the external economic 
environment, markets and the performance of the Group and 
makes commercial decisions on pricing, investments and 
funding in response. The Committee was established by, and is 
accountable to the Executive Committee.

1.4 Risk strategy
Integration of key risk management processes
The following section sets out at a high level the connection of 
key risk management activities within the Group. It illustrates 
the integration of the Group strategy through to recovery and 
resolution planning. 

Group strategy
The Group’s strategic ambition is to be at the heart of our 
customers’ financial lives by responsibly and comprehensively 
meeting their life-stage needs, aiming to be a sustainable, 
capital-generative and efficient business. The Group’s strategy 
is driven by the five strategic pillars that determine the areas 
of focus and drive investment. The strategy is defined within 
the boundaries of the Group’s Risk Appetite Statement and 
approved by the Board. The Group’s Risk Appetite Statement, 
defines the amount and type of risk that is willing to accept in 
pursuit of its strategic goals.

AIB Group plc Annual Financial Report 2019Risk Management Risk strategy setting
The risk strategy, articulated through the annual risk plan and 
the risk objectives, is a key element in informing the Board on 
how risk is to be managed. The Group has a set of strategic risk 
objectives which support the delivery of the Group’s strategy 
with a specific focus on the Risk and Capital pillar.

Risk culture
A strong risk culture is vital for the Group to achieve its strategic 
objectives. The risk culture defines how risk is managed 
and owned throughout the Group. It is the values, beliefs, 
knowledge, attitudes and understanding of risk shared by 
people. It sets the foundation for how the Group manages risk 
in a consistent and coherent manner. Risk culture is one of the 
key elements of the Group’s Risk Management Framework; 
it is through the risk framework and policy documents that an 
awareness of risk and control is set and cascaded throughout 
the Group.

1.5 Risk management lifecycle
The key processes which support the Group’s approach to risk 
management are set out below:
• 

 Identification and assessment – through various 
assessments and processes including analysis and testing 
across material risks;
 Measurement and management – management selects an 
appropriate risk response: avoiding, accepting, reducing, 
or sharing risk and develops a set of management 
actions. These actions are activities initiated to improve 
management of specific risks or in response to a risk event;
 Monitoring, escalating and reporting – the continuous 
monitoring of risks to ensure that the key risks remain within 
risk appetite; and
 Testing and assurance – an objective examination of 
evidence for the purpose of providing an independent 
assessment of governance, risk management and control 
processes for the Group in relation to all risk types.

•  

• 

• 

Identification  
and 
assessment

Testing and 
assurance

Measurement  
and 
management 

75

1.5.1 Identification and assessment
Risk is identified and assessed in the Group through a 
combination of the following:
•  Material risk assessment; 
•  Risk and control assessment; 
•  Setting risk appetite;
• 
•  Stress testing;
• 
• 
•  Recovery and resolution planning.

Linking to the Annual Financial Plan;

Internal Capital Adequacy Assessment Process (“ICAAP”); 
Internal Liquidity Adequacy Assessment Process (“ILAAP”); 

Material risk assessment
The material risk assessment is a top down process performed 
on an annual basis for the Group which identifies the key 
material risks. This assessment takes into account its strategic 
objectives and incorporates both internal and external risk 
information. The Board Risk Committee is responsible for the 
annual approval of the Group material risk assessment whilst 
the Group Risk Committee is responsible for the annual review 
of the Group material risk assessment.

Risk and control assessment
First line of defence is responsible for ensuring that detailed 
bottom up risk and control assessments are undertaken 
for all businesses or business processes falling under their 
responsibility. These assessments are performed regularly and 
whenever there is a material change in organisation, business 
processes or business environment.

Setting risk appetite
The Board sets the risk appetite for the Group informed by the 
material risk assessment. Risk appetite is the nature and extent 
of risk that the Group is willing to take, accept, or tolerate in 
pursuit of its business objectives and strategy. It also informs 
the Group’s strategy, and as part of the Risk Management 
Framework, is a boundary condition to strategy and guides 
the Group in its risk taking and related business activities. 
The financial plan is tested to ensure it is within the risk appetite.

The Group Risk Appetite Statement is an articulation of the 
Group’s appetite for, and tolerance of risk expressed through 
qualitative statements and quantitative limits and thresholds. 
The Group Risk Appetite Statement seeks to encourage 
appropriate risk taking to ensure that risks are consistent with 
the Group strategy and risk appetite. The Group Risk Appetite 
Statement cascades into key business segments with separate 
Risk Appetite Statements for each licenced subsidiary reflecting 
the risk appetite of the subsidiary as a standalone entity.

Monitoring, 
escalating  
and reporting

• 

The Group’s risk appetite statement is built on the following 
overarching qualitative statements:
• 

 We aim to grow our business by identifying, understanding 
and managing all the risks that impact us, ensuring 
appropriate returns for risks and by building long term 
sustainable relationships with our customers which are 
resilient through the cycle;
 We have a low appetite for income volatility and target 
steady, sustainable earnings to enable appropriate regular 
dividend payments;

AIB Group plc Annual Financial Report 2019Risk Management 12345676

Risk management – 1. Framework

• 

• 

• 

• 

• 

• 

• 

• 

• 

 We do not have an appetite for large proprietary market risk 
positions in our trading book;
 We accept the concentration risk arising from our focus on 
markets in Ireland and the UK. Within these markets we 
seek to avoid excessive concentrations to sectors or single-
names and test repayment capacity in stress conditions;
 We seek to attract and retain skilled staff and place great 
emphasis on the integrity of staff and accountability for both 
inaction and actions taken, rewarding behaviours consistent 
with our brand values and code of conduct;
 We offer our customers transparent, consistent and fair 
products and services and seek always to deliver fair 
customer outcomes;
 We seek to maintain the highest level of availability of key 
services for our customers;
 We seek to comply with all relevant laws and regulations, 
our business is underpinned by a strong control framework;
 We seek to maintain a strong capital base that generates 
returns in line with stakeholder and market expectations;
 We consider opportunities for inorganic growth that would 
support the Group in terms of scale and/or capability, where 
the Group has proven competence and capacity, and that 
maintains alignment with our qualitative Risk Appetite 
Statements; and
 We seek resilient, diversified funding relying significantly on 
retail deposits.

Linking to the Annual Financial Plan
The financial plan is integral to how the Group manages its 
business and monitors performance. It informs the delivery 
of the Group’s strategy and is aligned to the Risk Appetite 
Statement. It enables realistic business objectives to be set for 
management, identifies accountability in the Group’s delivery 
of planning targets and identifies the risks to the delivery of 
the Group’s strategic goals and the mitigants of those risks. 
The plan is produced under base and moderate downside 
scenarios. It is the basis for assessment of business model risk 
and internal capital adequacy.

Stress testing
The Group’s risk identification and assessment processes 
described above are supported by a framework of stress 
testing, scenario and sensitivity analysis and reverse stress 
testing. It seeks to ensure that risk assessment is dynamic 
and forward looking, and considers not only existing risks but 
also potential and emerging threats. This enhances the overall 
risk management of the Group by informing risk appetite, 
capital and contingency planning and strategy formulation. 
Interdependencies between the Group’s material risks are also 
considered as part of the stress testing scenario impact analysis. 

In addition, ad hoc stress tests are undertaken as required 
to inform strategic decision making. Reverse stress testing is 
undertaken as part of the Group’s recovery planning i.e. the 
means by which the Group assesses the key threats to its 
viability and the available mitigants to address them.

The results of internal stress tests are challenged quarterly by 
the Risk function and reviewed by ALCo.

Internal Capital Adequacy Assessment Process (“ICAAP”)
It is the Group’s policy to maintain adequate capital resources at 
all times, having regard to the nature and scale of its business
and the risks arising from its operations. The Internal Capital 
Adequacy Assessment Process (“ICAAP”) is the process by
which the Group performs a formal and rigorous assessment 
of its balance sheet, business plans, risk profile and risk 
management processes to determine whether it holds adequate 
capital resources to meet both internal objectives and external 
regulatory requirements. Multiple scenarios are considered for 
each ICAAP including both systemic and idiosyncratic stress 
tests ranging from moderate to extreme and are applied to the 
Group’s material risks as identified through its material risk 
assessment. The time horizon of three years is aligned with the 
planning horizon.

Internal Liquidity Adequacy Assessment Process (“ILAAP”)
The Internal Liquidity Adequacy Assessment Process (“ILAAP”) 
is the process by which the Group performs a formal and 
rigorous assessment of its balance sheet, business plans, 
risk profile and risk management processes to determine 
whether it holds sufficient financial resources of appropriate 
quality to meet both internal objectives and external regulatory 
requirements. Multiple scenarios are considered for each 
ILAAP including both firm specific and systemic risk events and 
a combination of both to ensure the continued stability of the 
Group’s liquidity position within the Group’s pre-defined liquidity 
risk tolerance levels. The stress time horizon of three years is 
aligned with the planning horizon.

Recovery planning
The Group’s recovery plan sets out the arrangements and 
measures that the Group could adopt in the event of severe 
financial stress to restore the Group to long term viability. 
The recovery plan contains a suite of recovery triggers which 
identify the points at which the recovery escalation process 
would be activated.

Resolution planning
Resolution is the restructuring of a group, that has failed or 
is likely to fail, by a resolution authority through the use of 
resolution tools in order to:
• 
• 
• 

safeguard the public interest;
ensure the continuity of the group’s critical functions;
 ensure financial stability in the economy in which it 
operates; and

•  minimise costs to taxpayers.

The Single Resolution Board is the Group’s resolution authority. 
National resolution authorities in Ireland and the UK input to 
the annual resolution college (chaired by the Single Resolution 
Board) to arrive at resolution decisions and a preferred 
resolution strategy for the Group.

AIB Group plc Annual Financial Report 2019Risk Management The resolution college has stated that the preferred resolution 
strategy for the Group is a single point of entry bail-in via AIB 
Group plc. The resolution college sets the loss absorbing 
capacity requirements for Minimum Required Eligible Liabilities 
and the critical functions of the Group as well as work 
programmes to be implemented to mitigate any perceived 
impediments to resolvability.

Senior management are responsible for implementing the 
measures that are needed to make the Group resolvable. 
A wide-ranging programme is in place to address the 
requirements of the resolution authorities. As well as numerous 
subject matter working groups, the Resolution Planning Project 
Board and Resolution Steering provide key governance around 
resolution planning.

1.5.2 Measurement and management
Risk measurement
Each of the material risks has a specific approach to how the 
risk is measured. The Group Risk Appetite Statement and the 
separate risk appetite statements for the licensed subsidiaries 
contain metrics which are measured on a monthly basis against 
the limits set.

Risk management
The material risk types are actively managed and measured 
against their respective frameworks, policies and processes 
on an ongoing basis. Risk models are used to measure credit, 
market, liquidity and funding risk, and where appropriate, 
capital is allocated (taking account of risk concentrations) to 
mitigate material risks. The management and measurement of 
the Group’s risk profile also informs the Group’s strategic and 
operational planning processes.

1.5.3 Monitoring, escalating and reporting
The Group has designed risk appetite statement metrics for 
each of its material risk categories. Material risks are actively 
monitored under their respective frameworks and policies to 
ensure material risks are managed effectively in line with the 
Group’s Risk Appetite Statement. The material risk frameworks 
and policies set out the process for the escalation of the 
relevant risk appetite statement limit breaches. 

Risk reporting
Risk reporting facilitates management decision-making and 
is a critical component of risk governance and oversight. Risk 
reporting processes are in place for each of the material risks 
under the relevant risk frameworks and policies. This enables 
management, governance committees and other stakeholders 
to oversee: the effectiveness of the risk management 
processes, adherence to risk policies, and (where relevant) 
adherence to regulatory requirements.

Should a breach of a risk appetite statement limit occur, it 
is reported to the Board and the Group’s regulator. On a 
monthly basis the CRO reports actual performance against risk 
appetite statements and key risk indicators to the Board Risk 
Committee.

77

1.5.4 Testing and assurance
The material risk types are continuously tested and assured in 
line with the Group assurance methodology, which distinguishes 
between risk management, risk control and risk assurance. 

Testing 
As the Group operates the three line of defence model, each 
line of defence is responsible for preparing an assurance/
business controls testing plan for the year ahead, with 
consideration of the adequacy of the risk identified and the 
design and effectiveness of the controls in place.

Integrated assurance
Integrated assurance is the alignment of governance, risk and 
assurance activities, linked with the Group’s strategy to better 
co-ordinate efforts and risk reporting, with the aim of improving 
performance and resilience.

1.6 Risk management in operation
During 2019, there was increased focus around three key 
risk themes, Brexit, climate risk and cyber risk. This section 
describes the risk management approach adopted by the Group.

1.6.1 The UK exit from the European Union (“Brexit”)
This section outlines the steps undertaken by the Group 
to manage the risks associated with Brexit. Four working 
groups were established to identify any potential risks with 
representatives attending from areas across the Group to 
provide their subject matter expertise.

The Group manages the uncertainty and risk posed by Brexit 
through a number of Brexit Readiness and Response working 
groups:
•  Risk Top Down Working Group
•  Business Response Working Group
•  Operational Continuity Working Group
•  Product and Customer Readiness Working Group

Oversight of these groups is executed via the Brexit Steering 
Group which provides a quarterly Brexit update to the Board.
The Group’s response to the potential impact of Brexit on 
its material risks is coordinated through the Risk Top Down 
Working Group, its responsibilities include:
• 

 Reviewing and recommending action plans across both 
the first and second line as contingency planning for a hard 
Brexit outcome; 

•  Reviewing and challenging first line readiness; and 
• 

 Reviewing reports on leading Brexit risk indicators and 
delivering recommendations to the CRO of any change in 
the risk profile arising from Brexit.

The Board received monthly updates throughout 2019 on the 
preparedness of the Group. It considered Brexit in the context 
of the overall Group strategy and financial planning cycle. 
This incorporates financial and risk scenarios that capture the 
potential Brexit outcomes.

In a Brexit event, where there was the likelihood of a severe 
stress scenario or significant customer impact, a forum called 
‘the Brexit Taskforce’, would be mobilised to immediately 
co-ordinate the Group’s operational response. 

A ‘dry run’ of the Brexit Taskforce was conducted during 2019.

AIB Group plc Annual Financial Report 2019Risk Management 12345678

Risk management – 1. Framework

1.6.3 Cyber risk
This section outlines how the Group manages Cyber risk, as 
a sub-risk within the Operational Risk Framework. Information 
security risk is concerned with managing the risk of harm being 
caused to the Group or its customers as a result of a loss of 
the confidentiality, integrity or information. Cyber risk affects all 
industry sectors including international banks.

The Group operates its cyber defences in line with international 
standards combining controls that help predict, prevent, detect 
and respond to attacks. The Group continues to improve its 
defences and control environment which have proven robust 
to date. Nonetheless, the Group’s cyber threat profile remains 
elevated, with the threat landscape becoming more diverse, and 
attacks increasing in sophistication and volume. Attackers are 
using a range of advanced tools and techniques in an attempt 
to disrupt the Group’s activities including:
• 

 Hacking – unauthorised individuals attempting to 
intentionally access information and cause harm; 
 Malware – targeted malicious emails purportedly from 
legitimate sources with the goal of installing malicious 
software on a staff member’s computer;
 Social engineering – employing deception, manipulation 
and intimidation to exploit staff members in order to obtain 
information, e.g. phishing; and
 Distributed Denial of Service (“DDoS”) – attempting to 
make an online service unavailable by overwhelming it with 
requests from multiple sources.

• 

• 

• 

The Group’s exposure to cyber risk is monitored by the Board 
through its regular risk reporting and focused updates on 
specific cyber-related topics. Key cyber risk indicators were 
monitored during 2019 which included:
• 
• 

 Investment in cyber security defences; and
 The number of high-impact cyber security incidents.

In light of the threat profile, the Group continues to classify and 
manage cyber as a high risk, informed by the annual Material 
Risk Assessment.

1.6.4 Coronavirus outbreak 
The recent coronavirus outbreak (COVID-19) is an emerging 
risk that the Group is monitoring closely. Should the outbreak 
impact on the economies or markets to which the Group or 
our customers are exposed, it could potentially impact on the 
Group’s performance. The Group has established a monitoring 
group to assess the range of possible impacts and will continue 
to respond to the situation as it evolves. Any impact will depend 
on future developments, which are highly uncertain.

1.6.2 Climate risk
The Group has identified climate change as a key risk driver for 
the business model, credit risk and operational risk.
• 

 In 2019, the Risk function conducted initial research on the 
subject of climate risk and its impact on overall risk and 
integration into total risk management. Climate risk and its 
impacts are being assessed in the Group’s 2020 Material 
Risk Assessment process.
 A credit risk working group was established to perform a 
high level portfolio review on the impact of climate change 
on the Group’s portfolios.
 The Group’s new project finance policy sets out the rules 
for financing of long term infrastructure, industrial projects 
and public services. It identifies sectors which the Group is 
keen to support with project finance (e.g. renewable energy) 
as well as sectors which are excluded (e.g. oil and gas 
exploration).
 In addition, a number of other sectors considered to be 
incongruent with the aims of sustainability were identified 
for exclusion from future lending. The Group is working to 
incorporate these exclusions into credit risk policy in 2020.
 AIB UK is required to consider the Prudential Regulatory 
Authority’s policy and supervisory statement on the financial 
risks of climate change and incorporate these within the 
context of the overall Group’s objective of supporting 
customers to transition to a low carbon economy. Following 
the publication of the Prudential Regulatory Authority Policy 
Statement PS11/19 and Supervisory Statement SS3/19 
concerning the management of the financial risks from 
climate change, AIB UK submitted an action plan setting out 
how they plan to achieve the overall management of climate 
change risk.

Areas of development for 2020
In line with the Group’s 2022 strategy, risk management will 
work to further integrate sustainability considerations into the 
Group’s risk management approach as follows:
• 

 Aligned with the Group’s focus on climate action, the Group 
views climate risk as a key area that continues to evolve due 
to ongoing regulatory changes and increasing understanding 
of its importance. The Risk functions will continue to 
integrate climate risk into overall risk management and 
monitor developments to support the Group’s ambition to 
build a more sustainable business.
 The Risk function will consider the impact of climate risk 
scenario analysis in consultation with other stakeholders 
and define the management information required to identify 
a range of scenarios with a view to developing a climate risk 
stress-testing capability.
 Credit risk will review the impact of climate risk on credit 
frameworks and policies and will enhance these where 
required.
 Compliance will continue to monitor relevant regulatory 
guidance relating to climate risk and complete impact 
assessments for all regulations which may impact the Group.
 Operational risk will review new and changed products with 
due consideration to sustainability elements.
 Ongoing reviews of all other risk frameworks and policies to 
consider environmental, social and governance principles 
and in particular the impact of climate risk.

• 

• 

• 

• 

• 

• 

• 

• 

• 

AIB Group plc Annual Financial Report 2019Risk Management Risk management – 2. Individual risk types

79

2.1 Credit Risk

Definition

Credit risk organisation and structure

Credit risk monitoring

Measurement, methodologies and judgements

Credit profile of the loan portfolio

Non-performing exposures to customers

Loans and advances to customers – Asset class analysis

Residential mortgages

Other personal

Property and construction

Non-property business

Gross loans and ECL movements

Investment securities

Credit ratings

Large exposures

Forbearance

Republic of Ireland residential mortgages by year of origination

Page

80

81

83

88

101

105

107

114

116

118

125

130

134

134

135

144

AIB Group plc Annual Financial Report 2019Risk Management 12345680

Risk management – 2. Individual risk types

2.1 Credit risk
Credit risk is the risk that the Group will incur losses as a result of a customer or counterparty being unable or unwilling to meet their 
contractual obligations.

Based on the annual risk identification and materiality assessment, credit risk is grouped into the following four sub categories:
i. 

 Counterparty risk: The risk of losses arising as a result of the counterparty not meeting their contractual obligations in full and on 
time;
 Credit default risk: The current or prospective risk to capital arising from the obligors’ failure to meet the terms of any contract with 
the Group;

ii. 

iii.   Concentration risk: The risk of excessive credit concentration including to an individual, counterparty, group of connected 

iv. 

counterparties, industry sector, a geographic region, country, a type of collateral or a type of credit facility; and
 Country risk: The risk of having exposure to a country, arising from possible changes in the business environment that may 
adversely affect operating profits or the value of assets related to the country.

Credit risk exposure derives from standard on-balance sheet products such as mortgages, loans, overdrafts and credit cards. However, 
credit risk also arises from other products and activities including, but not limited to: “off-balance sheet” guarantees and commitments; 
the trading portfolio (e.g. bonds and derivatives); investment securities; asset backed securities; and partial failure of a trade in a 
settlement or payment system.

Credit risk management
The activities which govern the management of credit risk within the Group are as follows:
– 

 Formulate and implement a comprehensive credit risk strategy that is viable through various economic cycles, supported by a robust 
suite of credit policies that support the Group’s approved Risk Appetite Statement and generate appropriate returns on capital within 
acceptable levels of credit quality;
 Establish governance authority fora to provide independent oversight and assurance to the Board with regards to credit risk 
management activities and the quality of the credit portfolio;
 Develop and continuously reinforce a strong, risk focused culture across the credit risk management functions through the credit 
cycle, which supports the Group’s goals and enables business growth, provides constructive challenge and avoids risks that cannot 
be adequately measured;
 Ensure all management and staff involved in core credit risk activities across the three lines of defence are fully capable of 
conducting their duties to the highest standard in compliance with the Group’s policies and procedures;
 Operate within a sound and well defined credit granting process where risks for new and existing lending exposures are identified, 
assessed, measured, managed and reported in line with risk appetite and the credit risk policy;
 Establish and enforce an efficient internal review and reporting system to manage effectively the Group’s credit risk across various 
portfolios including, establishing and enforcing internal controls and assurance practices to ensure that exceptions to policies, 
deviations to credit standards, procedures and limits are monitored and reported in a timely manner for review and action;
 Ensure a sound methodology exists to proactively assess risk and to identify deteriorating credit quality to minimise losses and 
maximise recoveries in work out scenarios;
 Utilise management information and risk data of appropriate quality, to ensure an effective credit risk measurement process when 
reporting on the holistic risk profile of the Group including any changes in risk profile and emerging or horizon risks; and
 Mitigate potential credit risk arising from new or amended products or activities.

– 

– 

– 

– 

– 

– 

– 

– 

The Group’s credit risk framework as outlined on pages 72 to 78 supports these credit activities and encompasses a suite of credit 
policies and standards which support the credit risk sanctioning policies and policy guidance and provide a common and consistent 
approach to the management of credit risk.

AIB Group plc Annual Financial Report 2019Risk Management 81

2.1 Credit risk
Credit risk organisation and structure
The Group’s credit risk management systems operate through a hierarchy of lending authorities. All customer loan requests are subject 
to a credit assessment process. The role of the Credit Risk function is to provide direction, independent oversight of and challenge to 
credit risk-taking.

Group Risk Appetite Statement
The Group’s Risk Appetite Statement (“RAS”) process sets the amount and nature of risks that the Group is willing to accept within 
its risk capacity in pursuit of its financial objectives and informs both Group strategy and policies. As part of the overall framework 
for risk governance, it forms a boundary condition to strategy and guides the Group in its risk-taking and related business activities. 
Credit risk appetite is set at Board level and is described, reported and monitored through a suite of qualitative and quantitative metrics. 
Risk appetite is stress tested to ensure limits are within the risk-taking capacity of the Group. The Group’s risk appetite for credit risk is 
reviewed and approved at least annually.

Credit risk principles and policy*
The Group implements and operates policies to govern the identification, assessment, approval, monitoring and reporting of credit 
risk. The Group Credit Risk Framework and Group Credit Risk Policy are overarching Board approved documents which set out, the 
principles of how the Group identifies, assesses, approves, monitors and reports credit risk to ensure that robust credit risk management 
is in place. These documents contain the minimum standards and principles that are applied across the Group to provide a common, 
robust and consistent approach to the management of credit risk.

The Group Credit Risk Policy is supported by a suite of credit policies, standards and guidelines which define in greater detail the 
minimum standards and credit risk metrics to be applied for specific products, business lines, and market segments.

Credit Risk, as an independent risk management function, monitors key credit risk metrics and trends, including policy exceptions and 
breaches, reviews the overall quality of the loan book, challenges variances to planned outcomes and tracks portfolio performance 
against agreed credit risk indicators. This allows the Group, if required, to take early and proactive mitigating actions for any potential 
areas of concern.

Credit approval overview
The Group operates credit approval criteria which:
– 
– 

Include a clear indication of the Group’s target market(s), in line with Group and segment risk appetite statements;
 Require a thorough understanding and assessment of the borrower or counterparty, as well as the purpose and structure of credit, 
and the source of repayment; and

–  Enforce compliance with minimum credit assessment and facility structuring standards.

Credit risk approval is undertaken by professionals operating within a defined delegated authority framework. However, for certain 
selected retail portfolios, scorecards and automated strategies (together referred to as ‘score enabled decisions’) are deployed to 
automate and to support credit decisions and credit management (e.g. score enabled auto-renewal of overdrafts).

The Board is the ultimate credit approval authority in the Group. The Board has delegated credit authority to various credit committees 
and to the Chief Credit Officer (CCO). The CCO is permitted to further delegate this credit authority to individuals within the Group on 
a risk appropriate basis. Credit limits are approved in accordance with the Group’s written risk policies and guidelines. All exposures 
above certain levels require approval by the Group Credit Committee (“GCC”) and/or Board. Other exposures are approved according to 
a system of tiered individual authorities which reflect credit competence, proven judgement and experience. Depending on the borrower/
connection, grade or weighted average facility grade and the level of exposure, limits are sanctioned by the relevant credit authority. 
Material lending proposals are referred to credit units for independent assessment/approval or formulation of a recommendation and 
subsequent adjudication by the applicable approval authority.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Risk Management 12345682

Risk management – 2. Individual risk types

2.1 Credit risk
Internal credit ratings*
As part of the credit approval process and the ongoing review of this process, one of the objectives of credit risk management is to 
accurately quantify the level of credit risk to which the Group is exposed. The use of internal credit risk rating models is fundamental in 
assessing the credit quality of loan exposures, with variants of these used for the calculation of regulatory capital. All relevant exposures 
are assigned to a rating system and within that to an internal risk grade. A grade is assigned on the basis of rating criteria within each 
rating model from which estimates of probability of default (PD through the cycle) are derived.

Internal credit grading and scoring systems facilitate the early identification and management of any deterioration in loan quality. 
Changes in the objective information are reflected in the credit grade of the borrower with the resultant grade influencing the 
management of individual loans. In line with the Group’s credit management lifecycle, heightened credit management and special 
attention is paid to lower quality performing loans or ‘criticised’ loans and non-performing/defaulted loans which are defined below.

Using internal models, the Group has designed and implemented a credit grading masterscale that gives it the ability to categorise 
credit risk across different rating models and portfolios in a consistent manner. The masterscale consolidates complex credit information 
into a single attribute, aligning the output from the risk models with the Group’s Definition of Default policy. Credit grades are driven by 
model appropriated PDs in order to provide the Group with a mechanism for ranking and comparing credit risk associated with a range 
of customers. The masterscale categorises loans into a broad range of grades which can be summarised into the following categories: 
strong/satisfactory grades; criticised grades; and non-performing/default loans. Page 101 and 102 sets out the profile of the Group’s 
loan portfolio under each of the above grade categories.

Strong/satisfactory
Accounts are considered strong/satisfactory if they have no current or recent credit distress and the probability of default is typically less 
than 6.95%, they are not in arrears and there are no indications that they are unlikely to repay.

Strong (typically with PD less than 0.99%): Strong credit with no weakness evident.
Satisfactory (typically with PD greater than or equal to 0.99% and less than 6.95%): Satisfactory credit with no weakness evident.

Criticised
Accounts of lower credit quality and considered as less than satisfactory are referred to as criticised and include the following:
Criticised watch: The credit is exhibiting weakness in terms of credit quality and may need additional management attention; the credit 
may or may not be in arrears.
Criticised recovery: Includes forborne cases that are classified as performing including those which have transitioned from non-
performing forborne, but still require additional management attention to monitor for re-default and continuing improvement in terms of 
credit quality.

In addition to the internal credit ratings as outlined above, the Group implemented IFRS 9 on 1 January 2018. The IFRS 9 PD modelling 
approach uses a combination of rating grades and scores obtained from these credit risk models along with key factors such as age 
of an account, the current/recent arrears status or the current/recent forbearance status and macroeconomic factors to obtain the 
relevant IFRS 9 12 month and Lifetime PDs (i.e. point in time). The Group has set out its methodologies and judgements exercised in 
determining its expected credit loss (“ECL”) under IFRS 9 on pages 88 to 98.

Non-performing/default
On 1 January 2018, the Group introduced a new definition of default aligned with the EBA ‘Guidelines on the application of the definition 
of default’ under Article 178 of Capital Requirements Regulation and ECB Banking Supervision Guidance to Banks on Non-performing 
loans. The Group has aligned the definitions of ‘non-performing’, ‘classification of default’ and IFRS 9 Stage 3 ‘credit impaired’, with 
the exception of those loans which have been derecognised and newly originated in Stage 1 or POCI (purchased or originated credit 
impaired). This alignment ensures consistency with the Group’s internal credit risk management and assessment practices. 

These loans are identified as non-performing or defaulted by a number of characteristics. The key criteria resulting in a classification of 
non-performing are:
– 

 Where the Group considers a credit obligor to be unlikely to pay his/her credit obligations in full without realisation of collateral, 
regardless of the existence of any past-due amount; or
 The credit obligor is 90 days or more past due on any material credit obligation. Day count starts when any amount of principal, 
interest or fee has not been paid by a credit obligor on the due date.

– 

The trigger for default is based on a calculation of the sum of all past due amounts related to the credit obligation for a retail credit 
obligor or related to the credit obligations for a non-retail credit obligor. The Group’s definition of financial distress, forbearance, 
non-performing exposures and unlikeliness to pay are included in the Group’s Definition of Default policy.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Risk Management 83

2.1 Credit risk
Internal credit ratings* (continued)
Non-performing/default (continued)
Non-performing loans are analysed by the following categories on page 105:

Unlikely to pay – Where the Group considers a credit obligor to be unlikely to pay his/her credit obligations in full without realisation of 
collateral, regardless of the existence of any past-due amount.
Greater than 90 days past due – Credit obligor that is past due by 90 days or more on any material obligation.
Collateral disposals – Post restructure cases requiring asset disposal as part of the restructure agreement. These loans will remain as 
non-performing until the asset is sold and the loan cleared.
Non-performing loans probation – Where the credit obligor, as a result of financial distress, received a concession from the Group 
on terms or conditions, and is currently operating in line with the post restructure arrangements, and will remain in the non-performing 
probationary period for a minimum of 12 months before moving to a performing classification, subject to meeting defined probation 
criteria.

Credit risk monitoring*
The Group has developed and implemented processes and information systems to monitor and report on individual credits and credit 
portfolios in order to manage credit risk effectively. It is the Group’s practice to ensure that adequate up-to-date credit management 
information is available to support the credit management of individual account relationships and the overall loan portfolio.

Credit risk, at a portfolio level, is monitored and reported regularly to senior management and to the Board Risk Committee. Credit 
managers proactively manage the Group’s credit risk exposures at a transaction and relationship level. Monitoring includes credit 
exposure and excess management, regular review of accounts, being up-to-date with any developments in customer business, 
obtaining updated financial information and monitoring of covenant compliance. This is reported on a quarterly basis to senior 
management and includes information and detailed commentary on loan book growth, quality of the loan book and expected credit 
losses including individual large non-performing exposures.

Changes in sectoral and single name concentrations are tracked on a quarterly basis highlighting changes to risk concentration in the 
Group’s loan book. The Group allocates significant resources to ensure ongoing monitoring and compliance with approved risk limits. 
Credit risk, including compliance with key credit risk limits, is reported monthly. Once an account has been placed on a watch/early 
warning list, the exposure is carefully monitored and where appropriate, exposure reductions are effected. In addition, exceptions to 
credit policy are reviewed regularly.

As a matter of policy, unless pre-approved documented exceptions arise, all facilities are subject to a review on, at least, an annual 
basis, even when they are performing satisfactorily. Annual review processes are supplemented by more frequent portfolio and case 
review processes in addition to arrears or excess management processes.

Criticised borrowers are subject to an ‘unlikely to pay’ test at the time of annual review, or earlier, if there is a material adverse change or 
event in their credit risk profile.

Through a range of forbearance solutions as outlined on page 135, the Group employs a dedicated approach to loan workout, 
monitoring and proactive management of non-performing loans. A specialised recovery function focuses on managing the majority of 
criticised loans and deals with customers in default, collection or insolvency. Their mandate is to support customers in difficulty while 
maximising the return on non-performing loans. Whilst the basic principles for managing weaknesses in corporate, commercial and retail 
exposures are broadly similar, the solutions reflect the differing nature of the assets.

Further details on forbearance are set out in ‘Risk management 2.1 Additional credit quality and forbearance disclosures on loans and 
advances to customers’.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Risk Management 12345684

Risk management – 2. Individual risk types

2.1 Credit risk – Credit exposure
Credit risk mitigants*
The perceived strength of a borrower’s repayment capacity is the primary factor in granting a loan. However, the Group uses various 
approaches to help mitigate risks relating to individual credits, including transaction structure, collateral and guarantees. Collateral and/ 
or guarantees are usually required as a secondary source of repayment in the event of a borrower’s default. The main types of collateral 
for loans and advances to customers are described below under the section on Collateral. Credit policy and credit management 
standards are controlled and set centrally by the Credit Risk function.

Occasionally, credit derivatives are purchased to hedge credit risk. Current levels are minimal and their use is subject to the normal 
credit approval process.

The Group enters into netting agreements for derivatives with certain counterparties, to ensure that in the event of default, all amounts 
outstanding with those counterparties will be settled on a net basis. Derivative transactions with wholesale counterparties are typically 
collateralised under a Credit Support Annex in conjunction with the International Swaps and Derivatives Association (“ISDA”) Master 
Agreement.

The Group also has in place an Interbank Exposure Policy which establishes the maximum exposure for each counterparty bank, 
depending on credit rating. Each bank is assessed for the appropriate maximum exposure limit in line with the policy. Risk generating 
business units in each segment are required to have an approved bank or country limit prior to granting any credit facility, or approving 
any credit obligation or commitment which has the potential to create interbank or country exposure.

Collateral
Credit risk mitigation may include a requirement to obtain collateral as set out in the Group’s lending policies. Where collateral and/or 
guarantees are required, they are usually taken as a secondary source of repayment in the event of a borrower’s default. The Group 
maintains policies which detail the acceptability of specific classes of collateral.

The principal collateral types for loans and advances are:
–  Charges over business assets such as premises, inventory and accounts receivable;
–  Mortgages over residential and commercial real estate; and
–  Charges over financial instruments such as debt securities and equities.

The nature and level of collateral required depends on a number of factors such as the type of the credit facility, the term of the credit 
facility and the amount of exposure. Collateral held as security for financial assets, other than for loans and advances, is determined 
by the nature of the instrument. Debt securities and treasury products are generally unsecured, with the exception of asset backed 
securities, which are secured by a portfolio of financial assets.

Collateral is not usually held against loans and advances to banks, including central banks, except where securities are held as part of 
reverse repurchase or securities borrowing transactions or where a collateral agreement has been entered into under a master netting 
agreement.

For non-mortgage lending, where collateral is taken, it will typically include a charge over the business assets such as inventory and 
accounts receivables. In some cases, a charge over property collateral or a personal guarantee supported by a lien over personal 
assets may also be taken. Where cash flows arising from the realisation of collateral held are included in ECL assessments, in many 
cases management rely on valuations or business appraisals from independent external professionals.

Methodologies for valuing collateral
As property loans, including residential mortgages, represent a significant concentration within the Group’s loans and advances to 
customer’s portfolio, some key principles have been applied in respect of the valuation of property collateral held by the Group.

In accordance with the Group’s Property Valuation Policy and Guidelines, the Group uses a number of methods to assist in reaching 
appropriate valuations for property collateral held. These include:
–  Use of independent professional external valuations; and
–  Use of internally developed methodologies, including residual valuations.

Use of independent professional external valuations represent circumstances where external firms are engaged to provide formal 
written valuations in respect of the property. Up-to-date external independent professional valuations are sought in accordance with the 
Group’s Property Valuation Policy and Guidelines. Available market indices for relevant assets, e.g. residential property are also used in 
valuation assessments, where appropriate.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Risk Management 85

2.1 Credit risk – Credit exposure
Credit risk mitigants* (continued)
Methodologies for valuing collateral (continued)
The residual value analysis methodology assesses the value of the asset after meeting the incremental costs to complete the 
development. This approach looks at the cost of developing the asset to determine the residual value for the Group, including covering 
the costs to complete and additional funding costs. The key factors considered in this methodology include:
(i) 
(ii)  its current or likely near term planning status;
(iii)  levels of current and likely future demand;
(iv)  the relevant costs associated with the completion of the project; and
(v)  expected market prices of completed units.

the development potential given the location of the asset;

If, following internal considerations which may include consultations with valuers, it is concluded that the optimal value for the Group 
will be obtained through the development/completion of the project, a residual value methodology is used. When, in the opinion of the 
Group, the land is not likely to be developed or it is non-commercial to do so, agricultural values may be applied. Alternative use value 
(subject to planning permission) may also be considered.

In the context of other internal methodologies, appropriate yields are applied to current rentals in valuing investment property. When 
assessing properties that are used for operational business or trading purposes, these are generally valued by applying a multiple to 
stabilised EBITDA, e.g. hotels and nursing homes. For licensed premises, these are valued by applying a multiple to stabilised net 
turnover (average over three years), or if available stabilised EBITDA.

When assessing the value of residential properties, recent transactional analysis of comparable sales in an area combined with the 
Central Statistics Office (“CSO”) Residential Property Price index in the Republic of Ireland may be used.

The value of property collateral is assessed at loan origination and at certain stages throughout the credit life cycle e.g. including at 
annual review where required, in accordance with the Property Valuation Policy and Guidelines.

Collateral and ECLs
Applying one or a combination of the above methodologies, in line with the Group’s Valuation Policy, has resulted in a wide range 
of discounts to original collateral valuations, influenced by the nature, status and year of purchase of the asset. The frequency and 
availability of such up-to-date valuations remain a key factor in ECLs determination. Additionally, relevant costs likely to be associated 
with the realisation of the collateral are taken into account in the cash flow forecasts. The spread of discounts is influenced by the type 
of collateral, e.g. land, developed land or investment property and also its location. The valuation arrived at, is therefore, a function of 
the nature of the asset, e.g. unserviced land in a rural area will most likely suffer a greater reduction in value if purchased at the height 
of a property boom than a fully let investment property with strong lessees.

When assessing the level of ECL allowance required for property loans, apart from the value to be realised from the collateral, other 
cash flows, such as recourse to other assets or sponsor support, are also considered, where available. The other key driver is the 
time it takes to receive the funds from the realisation of collateral. While this depends on the type of collateral and the stage of its 
development, the period of time to realisation is typically one to five years but sometimes this time period is exceeded. These estimates 
are periodically reassessed on a case by case basis.

When undertaking an ECL review for individually assessed cases that have been deemed unlikely to pay, the present value of future 
cash flows, including the value of collateral held, and the likely time required to realise such collateral is estimated. An ECL allowance is 
raised for the difference between this present value and the carrying value of the loan.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Risk Management 12345686

Risk management – 2. Individual risk types

2.1 Credit risk – Credit exposure
Credit risk mitigants* (continued)
Summary of risk mitigants by selected portfolios
Set out below are details of risk mitigants used by the Group in relation to financial assets detailed in the maximum exposure to credit 
risk table on page 99.

Loans and advances to customers – residential mortgages
The following table shows the estimated fair value of collateral held for the Group’s residential mortgage portfolio at 31 December 2019 
and 2018:

At amortised cost

Stage 1 Stage 2 Stage 3
€ m

€ m

€ m

10,956

8,421

3,464

2,933

917

761

674

267

201

137

858

514

220

149

141

2019

Total
€ m

At amortised cost

Stage 1
€ m

Stage 2
€ m

Stage 3
€ m

POCI
€ m

2018

Total
€ m

12,604

10,187

9,676

3,982

3,308

1,214

8,241

3,300

2,377

1,047

1,290

1,065

416

305

203

835

700

312

263

255

28

75

39

30

25

12,340

10,081

4,067

2,975

1,530

POCI
€ m

29

67

31

25

19

26,691

2,040

1,882

171

30,784

25,152

3,279

2,365

197

30,993

Fully collateralised(1)

Loan-to-value ratio:

Less than 50%

50% - 70%

71% - 80%

81% - 90%

91% - 100%

Partially collateralised

Collateral value relating to

loans over 100% loan-to-value

232

81

201

10

524

405

137

501

14

1,057

Total collateral value

26,923

2,121

2,083

181

31,308

25,557

3,416

2,866

211

32,050

Gross residential mortgages

26,973

2,144

2,143

194

31,454

25,617

3,441

3,023

234

32,315

ECL allowance

(10)

(52)

(476)

(31)

(569)

(8)

(51)

(623)

(31)

(713)

Net residential mortgages

26,963

2,092

1,667

163

30,885

25,609

3,390

2,400

203

31,602

(1) The value of collateral held for residential mortgages which are fully collateralised has been capped at the carrying value of the loans outstanding at each 

year end.

For residential mortgages, the Group takes collateral in support of lending transactions for the purchase of residential property. 
Collateral valuations are required at the time of origination of each residential mortgage. The value at 31 December 2019 and 2018 is 
estimated based on property values at origination or date of latest valuation and applying the CSO Residential Property Price Index 
(Republic of Ireland) and Nationwide House Price Index (United Kingdom) to these values to take account of price movements in the 
interim.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Risk Management 87

2.1 Credit risk – Credit exposure
Credit risk mitigants* (continued)
Loans and advances to customers – other
In addition to the credit risk mitigants outlined on the previous page, the Group, from time to time, enters reverse repurchase 
agreements with borrowers. At 31 December 2019, the Group had accepted collateral with a fair value of € 86 million in respect of 
reverse repurchase agreements. There were no such agreements outstanding at 31 December 2018.

Derivatives
Derivative financial instruments are recognised in the statement of financial position at their fair value. Those with a positive fair value 
are reported as assets which at 31 December 2019 amounted to € 1,271 million (2018: € 900 million) and those with a negative fair 
value are reported as liabilities which at 31 December 2019 amounted to € 1,197 million (2018: € 934 million).

The enforcement of netting agreements would potentially reduce the statement of financial position carrying amount of derivative assets 
and liabilities by € 575 million at 31 December 2019 (2018: € 325 million). The Group also has Credit Support Annexes (“CSAs”) in place 
which provide collateral for derivative contracts. At 31 December 2019, € 643 million (2018: € 609 million) of CSAs are included within 
financial assets as collateral for derivative liabilities and € 347 million (2018: € 266 million) of CSAs are included within financial liabilities 
as collateral for derivative assets (note 46 to the consolidated financial statements). Additionally, the Group has agreements in place 
which may allow it to net the termination values of cross currency swaps upon occurrence of an event of default.

Loans and advances to banks
Interbank placings, including central banks, are largely carried out on an unsecured basis apart from reverse repurchase agreements. 
The collateral received in respect of repurchase agreements at 31 December 2019 had a fair value of € 151 million. There were no such 
agreements outstanding at 31 December 2018. 

Investment securities
At 31 December 2019, government guaranteed senior bank debt which amounted to € 268 million (2018: € 250 million) was held within 
the investment securities portfolio.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Risk Management 12345688

Risk management – 2. Individual risk types

2.1 Credit risk
Measurement, methodologies and judgements*
Introduction
The Group has set out the methodologies used and judgements exercised in determining its expected credit loss (“ECL”) allowance for 
the year to 31 December 2019.

International Financial Reporting Standard 9 (IFRS 9) introduced the expected credit loss impairment model that requires a more timely 
recognition of ECL across the Group. The standard does not prescribe specific approaches to be used in estimating ECL allowances, 
but stresses that the approach must reflect the following:
–  An unbiased and probability weighted amount that is determined by evaluating a range of possible outcomes;
–  Underlying models should be point in time – recognising economic conditions;
–  The ECL must reflect the time value of money;
–  A lifetime ECL is calculated for financial assets in Stages 2 and 3; and
– 

 Models used in the ECL calculation must incorporate reasonable and supportable information that is available without undue cost or 
effort at the reporting date about past events, current conditions and forecasts of future economic conditions.

The standard defines credit loss as the difference between all contractual cash flows that are due to an entity in accordance with the 
contract and all the cash flows that the entity expects to receive (i.e. all cash shortfalls), discounted at the original effective interest rate 
(“EIR”) or an approximation thereof (see ‘Measurement’ section below).

ECLs are defined in IFRS 9 as the weighted average of credit losses across multiple macroeconomic scenarios, the probability of each 
scenario occurring as weights and are an estimate of credit losses over the life of a financial instrument.

The ECL model applies to financial instruments measured at amortised cost or at fair value through other comprehensive income. 
In addition, the ECL approach applies to lease receivables, loan commitments and financial guarantee contracts that are not measured 
at fair value through profit or loss.

A key principle of the ECL model is to reflect any relative deterioration or improvement in the credit quality of financial instruments 
occurring (e.g. change in the risk of a default). The ECL amount recognised as a loss allowance or provision depends on the extent of 
credit deterioration since initial recognition together with the usual credit risk parameters.

Measurement bases
Under IFRS 9, there are two measurement bases:
1 

 12-month ECL (Stage 1), which applies to all financial instruments from initial recognition as long as there has been no significant 
increase in credit risk; and
 Lifetime ECL (Stages 2 and 3 and POCI), which applies when a significant increase in credit risk has been identified on an account 
(Stage 2), an account has been identified as being credit-impaired (Stage 3) or when an account meets the POCI criteria.

2 

Staging
Financial assets are allocated to stages dependent on credit quality relative to when assets were originated.

Credit risk at origination
Credit risk at origination (“CRAO”) is a key input into the staging allocation process. The origination date of an account is determined 
by the date on which the Group became irrevocably committed to the contractual obligation and the account was first graded on an 
appropriate model.

For undrawn credit facilities, the Group uses the date of origination as the date when it becomes party to the irrevocably contractual 
arrangements or irrevocable commitment. For overdrafts which have both drawn and undrawn components, the date of origination is the 
same for both.

The Group uses best available information for facilities which originated prior to a credit risk rating model or scorecard being in place.

For accounts that originated prior to 1 January 2018, a neutral view of the macroeconomic outlook at the time is used, i.e. where 
macroeconomic variables are used in the Lifetime PD models, long-run averages are used instead of historical forecasts.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Risk Management 89

2.1 Credit risk
Measurement, methodologies and judgements* (continued)
Stage 1 characteristics
Obligations are classified Stage 1 at origination, unless purchased or originated credit impaired (“POCI”), with a 12 month ECL being 
recognised. These obligations remain in Stage 1 unless there has been a significant increase in credit risk.

Accounts can also return to Stage 1 if they no longer meet either the Stage 2 or Stage 3 criteria, subject to satisfaction of the 
appropriate probation periods, in line with regulatory requirements.

Stage 2 characteristics
Obligations where there has been a ‘significant increase in credit risk’ (“SICR”) since initial recognition but do not have objective 
evidence of credit impairment are classified as Stage 2. For these assets, lifetime ECLs are recognised.

The Group assesses at each reporting date whether a significant increase in credit risk has occurred on its financial obligations 
since their initial recognition. This assessment is performed on individual obligations rather than at a portfolio level. If the increase is 
considered significant, the obligation will be allocated to Stage 2 and a lifetime expected credit loss will apply to the obligation. If the 
change is not considered significant, a 12 month expected credit loss will continue to apply and the obligation will remain in Stage 1.

SICR assessment
The Group’s SICR assessment is determined based on both quantitative and qualitative measures:
Quantitative measure: This measure reflects an arithmetic assessment of the change in credit risk arising from changes in the 
probability of default. The Group compares each obligation’s annualised average probability weighted residual lifetime probability 
of default (“LTPD”) at origination (see ‘Credit risk at origination’) to its annualised average probability weighted residual LTPD at the 
reporting date. If the difference between these two LTPDs meets the quantitative definition of SICR, the Group transfers the financial 
obligation into Stage 2. Increases in LTPD may be due to credit deterioration of the individual obligation or due to macroeconomic 
factors or a combination of both. On adoption of IFRS 9, the Group determined that an account had met the quantitative measure if the 
average residual LTPD at the reporting date was more than double the average residual LTPD at origination, and the difference between 
the LTPDs was at least 50bps.

The impact of this measure is under regular review by the Group for items such as the (i) the volume of exposures moving frequently 
between Stages 1 and 2, (ii) potential over-reliance on backstop and qualitative measures for identifying Stage 2 exposures and 
(iii) comparison of Stage 1 and 2 exposures to the internal credit ratings view of exposures. In 2019, following an assessment of 
mortgage exposures including the items above, a change to the quantitative SICR threshold from 50bps to 85bps was approved by the 
Group. This was implemented in the Irish residential mortgage portfolio at December 2019.

Qualitative measure: This measure reflects the assessment of the change in credit risk based on the Group’s credit management 
and the individual characteristics of the financial asset. This is not model driven and seeks to capture any change in credit quality that 
may not be already captured by the quantitative criteria. The qualitative assessment reflects pro-active credit management including 
monitoring of account activity on an individual or portfolio level, knowledge of client behaviour, and cognisance of industry and economic 
trends.

The criteria for this trigger include, for example:
–  A downgrade of the borrower’s/facility’s credit grade reflecting the increased credit management focus on these accounts; and/or
–  Forbearance has been provided and the account is within the probationary period.

Backstop indicators: The Group has adopted the rebuttable presumption within IFRS 9 that credit obligations greater than 30 days past 
due represent a significant increase in credit risk.

Where SICR criteria are no longer a trigger, the account can exit Stage 2 and return to Stage 1.

Stage 3 characteristics
Defaulted obligations (with the exception of newly originated loans that are in Stage 1 or POCI) are classified as credit impaired 
and allocated to Stage 3. Where default criteria are no longer met, the obligor exits Stage 3 subject to probation period, in line with 
regulatory requirements.

Two key criteria resulting in a classification of default are:
– 

 Where the Group considers a credit obligor to be unlikely to pay his/her credit obligations in full without realisation of collateral, 
regardless of the existence of any past-due amount; or
 The credit obligor is 90 days or more past due on any material credit obligation (count starts when any amount of principal, interest 
or fee has not been paid by a credit obligor at the date it was due).

– 

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Risk Management 12345690

Risk management – 2. Individual risk types

2.1 Credit risk
Measurement, methodologies and judgements* (continued)
The trigger for default is based on a calculation of the sum of all past due amounts related to the credit obligation for a retail credit 
obligor or related to the credit obligations for a non-retail credit obligor. The Group’s definition of financial distress, forbearance, 
non-performing exposures and unlikeliness to pay are included in the Group’s Definition of Default policy.

Loans may return to Stage 3 if any of the default triggers reoccur.

Purchased or originated credit impaired (“POCI”)
POCIs are assets originated credit impaired where the difference between the discounted contractual cash flows and the fair value at 
origination is greater than or equal to 5%. The Group uses an appropriate discount rate for measuring ECL in the case of POCIs which 
is the credit-adjusted effective interest rate. This rate is used to discount the expected cash flows of such assets to fair value on initial 
recognition.

POCI obligations remain outside of the normal stage allocation process for the lifetime of the obligation. The ECL for POCI obligations is 
always measured at an amount equal to lifetime expected credit losses. The amount recognised as a loss allowance for these assets is 
the cumulative changes in lifetime expected credit losses since the initial recognition of the assets rather than the total amount of lifetime 
expected credit losses.

Measurement of expected credit loss
The measurement of ECL is estimated through one of the following approaches:
i. 

 Standard approach: This approach is used for the majority of exposures where each ECL input parameter (Probability of Default 
- PD, Loss Given Default - LGD, Exposure at Default - EAD, and Prepayments - PP) is developed in line with standard modelling 
methodology which is set out in the Group IFRS 9 ECL Model Framework and has been approved by the relevant governance 
forum. The Group’s IFRS 9 models have been approved in line with the Group’s Model Governance Framework. (An overview of 
credit risk models is outlined on pages 91 and 92).

ii. 

 Simplified approach: For portfolios not on the standard approach, the Group has followed a simplified approach. This approach 
consists of applying portfolio level ECL averages, drawn from similar portfolios, where it is not possible to estimate individual 
parameters. These generally relate to portfolios where specific IFRS 9 models have not been developed due to immateriality, low 
volumes or where there are no underlying grading models. As granular PDs are not available for these portfolios, a non-standard 
approach to staging is required with more reliance on the qualitative criteria (along with the 30 days past due back-stop).

iii.   Discounted cash-flows (“DCFs”): Assets are grouped together and modelled based on asset classification and sector with the 
exception of those Stage 3 assets where a DCF is used. DCFs are used as an input to the ECL calculation for Stage 3 credit 
impaired exposures where gross credit exposure is ≥ € 1 million (Republic of Ireland) or ≥ £ 500,000 (UK).

 Collateral valuations and the estimated time to realisation of collateral is a key component of the DCF model. The Group 
incorporates forward looking information in the assessment of individual borrowers through the credit assessment process. The DCF 
assessment produces a base case ECL. This is then adjusted to incorporate the impact of multiple scenarios on the base ECL, by 
using a proportional uplift obtained from ECL modelled sensitivities in the same portfolio.

iv. 

 Management judgement: Where the estimate of ECL does not adequately capture all available forward looking information about 
the range of possible outcomes, or where there is a significant degree of uncertainty, management judgement may be considered 
appropriate for an adjustment to ECL. The management adjustment must consider all relevant and supportable information, 
including but not limited to, historical data analysis, predictive modelling and management experience. The methodology to 
incorporate the adjustment should consider the degree of over collateralisation (headroom) and should not result in a zero overall 
ECL unless there is sufficient headroom to support this. The key judgements in the 2019 year end ECL estimates are outlined on 
page 274.

Effective interest rate
The ECL must incorporate the time value of money discounted to the reporting date using the effective interest rate (“EIR”) determined 
at initial recognition or an approximation thereof.
– 

 The Group uses an approximation approach based on the account level interest rate when calculating ECL which is applied to both 
drawn and undrawn commitments.
 This approach is subject to an annual assessment that all approximations remain appropriate and do not result in a material 
misstatement of the ECL.
 The Group has tested the appropriateness of using current interest rates as an approximation for the discount rates required for 
measuring ECLs. This testing determined that using the current interest rates as the discount rates is an appropriate approximation.

– 

– 

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Risk Management  
91

2.1 Credit risk
Measurement, methodologies and judgements* (continued)
Policy elections and simplifications
Low credit risk exemption
The Group utilises practical expedients, as allowed by IFRS 9, for the stage allocation of particular financial instruments which are 
deemed ‘low credit risk’. This practical expedient permits the Group to assume, without more detailed analysis, that the credit risk on a 
financial instrument has not increased significantly since initial recognition if the financial instrument is determined to have ‘low credit 
risk’ at the reporting date. The Group allocates such assets to Stage 1.

Under IFRS 9, the credit risk on a financial instrument is considered low if:
– 
– 
– 

the financial instrument has a low risk of default;
the borrower has a strong capacity to meet its contractual cash flow obligations in the near term; and
  adverse changes in economic business conditions in the longer term may, (but will not necessarily) reduce the ability of the borrower 
to fulfil its contractual cash flow obligations.

This low credit risk exemption is applied to particular assets within the investment debt securities portfolio and for loans and advances to 
banks, specifically, assets which have an internal grade equivalent to an external investment grade (BBB-) or higher.

If an asset does not meet the above criteria for the low credit risk exemption, further assessment is required to determine stage 
allocation. If such assets are on a watch list, they are categorised as Stage 2.

Short term cash
The Group policy does not calculate an ECL for short term cash at central banks and other banks which have a low risk of default (‘PD’) 
with a very low risk profile. The calculation of the ECL at each reporting date would be immaterial given these exposures’ short term 
nature and their daily management.

Lease receivables and trade receivables
For lease receivables, the Group has elected to use its standard methodology for both stage allocation and the ECL calculation and has 
elected to use an expedient (simplified approach) for trade receivables.

Credit risk models
Probability of default
Probability of default (“PD”) is the likelihood that an account or borrower defaults over an observation period, given that they are 
not currently in default. The PD modelling approach uses a combination of rating grades/scores obtained from credit risk models, 
as outlined on page 82, along with key factors such as the age of an account, the current/recent arrears status or the current/recent 
forbearance status and macroeconomic factors to obtain the relevant 12 month (Stage 1) and Lifetime (Stage 2) PD.

Loss given default
Loss given default (“LGD”) is a current assessment of the amount that will not be recovered in the event of default, taking account of 
future conditions. It can be thought of as the difference between the amount owed to the Group (i.e. the exposure) and the net present 
value of future cash flows less any costs expected to be incurred in the recovery process. If an account returns to performing from 
default (absent any loss making concession) or if the discounted post-default recoveries are equal to or greater than the exposure, the 
realised loss is zero.

The LGD modelling approach depends on whether the facility has underlying security and, if so, the nature of that security. The following 
sets out the approaches to the portfolios:

Retail portfolios
For unsecured loans, a cash flow curve, which estimates the cumulative cash received following default until the loan is written-off or 
returns to performing, is used to estimate the future recovery amount. This is discounted at the effective interest rate and compared to 
the current outstanding balance. Any shortfall between the recovery amount and the outstanding balance is the ECL.

For secured loans, the value of underlying collateral is estimated at the forecasted time of disposal (taking into account forecasted 
market price growth/falls and haircuts on market values that are expected at the date of sale) in order to calculate the future recovery 
amount. Estimated costs of disposal are taken into account in this calculation.

Non-retail portfolios
For unsecured loans, characteristics such as borrower sector and nature of collateral linked to affiliated accounts under the same 
customer group are used to determine future losses.

For secured loans, the value of the underlying collateral is estimated at the reporting date. This is used to estimate the ECL.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Risk Management 12345692

Risk management – 2. Individual risk types

2.1 Credit risk
Measurement, methodologies and judgements* (continued)
Exposure at default
Exposure at default (“EAD”) is defined as the exposure amount that will be owed by a customer at the time of default. This will comprise 
changes in the exposure amount between the reporting date and the date that the customer defaults. This may be due to repayments, 
interest and fees charged and additional drawdowns by the customer.

Prepayments
For term credit products, prepayment occurs where a customer fully prepays an account prior to the end of its contractual term. 
For revolving credit products, ‘prepayment’ is defined as the cessation of use and withdrawal of the facility provided that the account 
was not in default prior to closure.

Prepayment is used in the lifetime ECL calculation for Stage 2 loans to account for the proportion of the facilities/customers that prepay 
each year.

Determining the period over which to measure ECL
Both the origination date and the expected maturity of a facility must be determined for ECL purposes. The origination date is used to 
measure credit risk at origination (as explained above).

The expected maturity is used for assets in Stage 2, where the ECL must be estimated over the remaining life of the facility.
The expected maturity approach is:
– 

 Term credit products: the contractual maturity date, with exposure and survival probability adjusted to reflect behaviour i.e. 
amortisation and prepayment;
 Revolving credit products: the period may extend beyond the contractual period over which the Group is exposed to credit risk, 
e.g. overdrafts and credit cards. The Group’s approach for these is to assume an appropriate remaining term based on the 
characteristics of the portfolio and sensitivity of ECLs.

– 

Forward looking indicators in models
For ECL calculations reliant on models in the standard and simplified approaches, forward looking indicators are incorporated into the 
models through the use of macroeconomic variables. These have been identified statistically as the key macroeconomic variables that 
drive the parameter being assessed (e.g. PD or LGD). The final model structure incorporates these as inputs with the 12 month and 
lifetime calculations utilising the macroeconomic forecasts for each scenario. See ‘macroeconomic scenarios and weightings’ below for 
more detail on the process for generating scenarios and associated key macroeconomic factors relevant for the models.

Write-offs
When the prospects of recovering a loan, either partially or fully, do not improve, a point will come when it will be concluded that as there 
is no realistic prospect of recovery, the loan and any related ECL will be written-off. The Group determines, based on specific criteria, 
the point at which there is no reasonable expectation of recovery, e.g. inception of formal insolvency proceedings or receivership/other 
formal recovery action. This is considered on a case-by-case basis.

Debt forgiveness may subsequently arise where there is a formal contract with the customer for the write-off of the loan. In addition, 
certain forbearance solutions and restructuring agreements may include an element of debt write down (debt forgiveness). Details 
of forbearance are set out in Risk management 2.1 Additional credit quality and forbearance disclosures on loans and advances to 
customers.

The contractual amount outstanding of loans written-off during the year that are still subject to enforcement activity are outlined on page 
124 and relate to non-contracted write-offs, both full and partial.

The Group recognises cash received from the customer in excess of the carrying value of the loan after a non-contracted write-off as 
‘recoveries of amounts previously written-off’ in the income statement.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Risk Management 93

2.1 Credit risk
Measurement, methodologies and judgements* (continued)
Macroeconomic scenarios and weightings
The macroeconomic scenarios used by the Group for ECL allowance calculations are subject to the Group’s governance process 
covering the development and approval of macroeconomic scenarios for planning and stress testing i.e. through Stress Test Working 
Group and Asset and Liability Committee (ALCo). The parameters used within the Group’s ECL models include macroeconomic 
factors which are established drivers of the default risk and loss estimates. Therefore, a different credit loss estimate is produced for 
each combination of macroeconomic factors within a particular scenario. These credit loss estimates for each given scenario are then 
weighted by the assessed likelihood of occurrence of the respective scenarios to yield the ECL outcome.

Macroeconomic scenarios:
The Group’s approach is to use its base, downside (both ‘global slowdown’ and ‘disorderly’ Brexit) and upside macro-scenarios from 
the financial planning and stress testing processes for IFRS 9 purposes. The inclusion of a fourth scenario in 2019 (‘global slowdown’) 
was deemed necessary to ensure that different triggers of downside outcomes are available given the continued uncertainty over 
the Brexit process. The use of current planning scenarios ensures that the scenarios used for IFRS 9 are consistent with the Group’s 
expectations of potential outcomes at a point in time. Non-linear effects are captured in the development of risk parameters as well as 
through the inclusion of both a single upside and two downside scenarios. The Group’s Economic Research Unit (ERU) provides base, 
downside and upside forecasts over five years for planning/IFRS 9. These are then independently reviewed and challenged, on both a 
quantitative and qualitative basis, by the Group Enterprise Risk Management (ERM) function. The base case is benchmarked against 
the outlook available from official sources (e.g. Department of Finance, ESRI, IMF, etc.). Upside and downside scenarios are provided 
based on realistic triggers for each scenario and represent sensitivities around the base. For IFRS 9 purposes, longer term projections 
are sourced from a reputable external provider with the internal base/upside and downside scenarios converging on a linear basis 
towards the external forecasts from years 5 to 8. External long term forecasts represent long term base line forecasts for the parameter/
economy in question. The forecasted scenarios are approved on a quarterly basis at Group ALCo and on an annual basis by the Board. 
The scenarios are described below and reflect the views of the Group at the reporting date.

Base case: As at the reporting date, this reflects an ‘orderly’ Brexit outcome. Under this scenario, the Irish economy continues to 
perform strongly in the absence of external shocks, helped by very low interest rates, mildly expansionary fiscal policy, solid growth in 
exports, recovering construction sector and good growth in employment and real incomes. However, some deceleration from the very 
robust growth rates seen in recent years is likely as the economy is now close to full employment and given the slowdown in growth in 
Ireland’s key export markets. Irish house price inflation has decelerated over the past year reflecting the impact of the Central Bank’s 
macro-prudential rules on mortgage lending and supply. House prices are expected to rise at low single digit levels, broadly in line with 
wage inflation over the next five years. The rate of increase in commercial real estate prices is expected to run at low single digit levels 
as the market moves closer to equilibrium.

Under an orderly Brexit, the UK economy is not expected to suffer any significant disruption and will perform at close to its long term 
potential. In terms of the US economy, growth in GDP is expected to slow as a result of the diminishing effects of the significant fiscal 
stimulus, a slower pace of global growth and capacity constraints in the ‘full-employment’ labour market. Growth in the eurozone is 
expected to improve slightly over the forecast period.

Downside (‘disorderly’ Brexit): Under this scenario, the UK exits the EU in a disorderly manner and has to apply World Trade 
Organisation (WTO) rules. There is a significant slowdown in Irish GDP in this period as a result of the deep links between the 
two economies with 40% of indigenous Irish exports going to the UK, which is also the land bridge route for much of Irish exports 
to mainland Europe. These exports (as well as imports from the UK) all become subject to customs checks, tariffs, increased 
administration as well as regulatory costs and transport delays. As a result, this assumes that Irish GDP growth is lower in a ‘disorderly’ 
Brexit scenario than in the base case over the three years to 2022 although the adverse effects are offset somewhat by an expected rise 
of inward investment into Ireland (as firms divert new or existing investments away from the UK).

A ‘disorderly’ Brexit results in a sharp decline in trade between the UK and EU as well as an outflow of investment from the UK, 
especially from the financial sector and a decline in Foreign Direct Investment (“FDI”). The UK economy enters recession during this 
period. The impact on the EU is limited as less than 10% of EU exports go to the UK and the impact on the US is even more limited. 

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Risk Management 12345694

Risk management – 2. Individual risk types

2.1 Credit risk
Measurement, methodologies and judgements* (continued)
Macroeconomic scenarios and weightings (continued)
Downside (‘global slowdown’): Under this scenario, the global economy continues to lose momentum. The key triggers under this 
scenario are:
–  a continued move towards protectionism, which would result in further escalation in trade tensions;
–  an increase in risk aversion, which would cause large asset price shifts and financial market instability; and
–  an ‘orderly’ Brexit outcome.

In the next three years, large developed European economies would enter a mild recession while activity in the US is subdued. For the 
Irish economy, given the importance of exports as an engine of growth, the slowdown in the international economy has a significant 
impact. FDI is also adversely affected with business and consumer confidence lowered as a result. There is a slowdown in the recovery 
of house building and GDP growth over the first three years is significantly lower than in the base case. Irish house prices register 
modest declines - the scarcity of supply and the fact that the economy continues to see some growth help support the market, although 
some foreign institutional investors reduce their exposure.

Upside: Under this scenario, given the moderate pace of growth in the current cycle since the end of the 2008-2009 recession, there 
is scope for stronger growth in activity over the next number of years than is forecast in the base case. The lagged effects of very loose 
monetary conditions, with central banks able to maintain interest rates at low levels because of subdued inflation, would see growth 
strengthen above trend in advanced economies, helped also by an improvement in productivity and a recovery in international trade 
as tensions in this area subside. Additionally, other countries could follow the lead of the US and adopt a more expansionary fiscal 
programme of increased capital spending and tax cuts to boost growth, most notably in Europe. The UK agrees an ‘orderly’ Brexit with 
the EU.

Given Ireland’s exposure to international trade, a better than expected performance by its key trading partners would have a positive 
knock-on impact on its exports and in turn, on the rate of growth of the economy. This results in stronger growth on the domestic 
side of the economy also, helped by a more expansionary fiscal policy stance. House building would also pick up strongly, helped by 
government measures. As a result, Irish growth rates would exceed the base case materially over the first three years of the forecast 
period.

The table below sets out the average five year forecast for each of the key macroeconomic variables that are required to generate the 
scenarios or are material drivers of the ECL under (i) base; (ii) downside (‘disorderly’ Brexit); (iii) downside (‘global slowdown’); and (iv) 
upside scenarios at 31 December 2019 and 2018:

Macroeconomic factor (%)

Republic of Ireland

GDP growth

Residential property price growth

Unemployment rate

Commercial property price growth

Employment growth

Average disposable income growth

United Kingdom

GDP growth

Residential property price growth

Unemployment rate

Commercial property price growth

Base

Downside 
(‘disorderly’ 
Brexit)

Downside 
(‘global 
slowdown’)

2019

Upside

Base

Downside

2018

Upside

2.9

2.6

4.7

2.0

1.7

3.7

1.5

3.3

3.6

2.6

1.8

0.2

7.8

(1.8)

0.6

1.5

0.3

(2.6)

7.1

(3.8)

1.7

0.5

7.4

(1.8)

0.6

1.5

0.6

0.3

6.1

(1.5)

4.1

4.6

4.0

3.9

2.5

5

2.4

5.3

3.3

5.9

3.3 

4.9 

4.9

4.0

1.9

3.6

1.6

4.0

4.0

3.4

2.2

2.7

7.1

0.6

0.9

1.8

0.4

(1.6)

6.6

(1.0)

4.4

7.4

4.5

6.1

2.3

4.2

2.4

6.0

3.5

6.7

The key changes to the scenario forecasts in the reporting period are:
– 

 Reductions in residential property price growth forecast in Ireland across all scenarios as a result of the increased impact of the 
Central Bank’s macro-prudential rules on mortgage lending as the property price growth in recent years has resulted in the loan to 
value (“LTV”) and loan to income (“LTI”) thresholds becoming more difficult to meet for purchasers;
 Reductions in the commercial property price growth forecast in Ireland across all scenarios as the market has moved closer to 
equilibrium; and
 Reductions in residential and commercial property price growth forecast in the UK across all scenarios as a result of lower than 
expected growth in 2019.

– 

– 

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Risk Management 95

2.1 Credit risk
Measurement, methodologies and judgements* (continued)
Macroeconomic scenarios and weightings (continued)
The four scenarios detailed above are used to reflect a representative sample of possible outcomes (i.e. base, downside (‘disorderly’ 
Brexit), downside (‘global slowdown’) and upside scenarios). The ECL allowance reflects a weighted average of the credit loss estimates 
under the four scenarios.

Similar to the scenario forecasts, the probability weight assigned to each scenario is proposed by the ERU, with a review and challenge 
from ERM. These are subject to review and approval at Group ALCo and the probabilities described below reflect the views of the Group 
at the reporting date.

The weights for the scenarios are derived based on the expert judgement, with reference to external market information, informed by a 
quantitative analysis. The key quantitative analysis is a statistical distribution analysis of Irish GDP growth over different time horizons 
informed by historic patterns in the economic data.

– 

These weightings were reviewed regularly during 2019. There were two changes to the probability weightings during the reporting 
period
– 

 The probability of the downside scenario (prior to the additional downside scenario being added) was increased by 5% in the third 
quarter of 2019 to reflect the increased uncertainty in relation to the Brexit process;
 A new downside scenario (‘global slowdown’) was introduced in the fourth quarter of 2019 which required a full review of the 
probability weightings in order to incorporate this new scenario. As the UK election has brought increased certainty to the withdrawal 
element of Brexit this was deemed to have reduced the risk of the ‘disorderly’ Brexit scenario. A review of the new ‘global slowdown’ 
scenario indicated that as risks to the global economy remain to the downside, that this new scenario along with the ‘disorderly’ 
Brexit scenario should continue to have a significant probability attached. This reflects the fact that uncertainty, evident at 
31 December 2019, in relation to both Brexit and global economic conditions, continues to remain elevated.

The weights that have been applied as at the reporting date are:

Scenario

Base

Weighting

31 December 
2019
50%

30 June
2019
50%

31 December 
2018
50%

Downside (‘disorderly’ Brexit)

Downside (‘global slowdown’)

Upside

25%

15%

10%

35%

n/a

15%

35%

n/a

15%

In assessing the adequacy of the ECL allowance, the Group has considered all available forward looking information as of the balance 
sheet date in order to estimate the future expected credit losses. The Group, through its risk management processes (including the 
use of expert credit judgement and other techniques) assesses its ECL allowance for events that cannot be captured by the statistical 
models it uses and for other risks and uncertainties. The assessment of ECL at the balance sheet date does not reflect the worst case 
outcome, but rather a probability weighted outcome of the four scenarios. Should the credit environment deteriorate beyond the Group’s 
expectation, the Group’s estimate of ECL would increase accordingly.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Risk Management 12345696

Risk management – 2. Individual risk types

2.1 Credit risk
Measurement, methodologies and judgements* (continued)
Sensitivities
The Group’s estimates of expected credit losses are responsive to varying economic conditions and forward looking information. 
These estimates are driven by the relationship between historic experienced loss and the combination of macroeconomic variables. 
Given the co-relationship of each of the macroeconomic variables to one another and the fact that loss estimates do not follow a linear 
path, a sensitivity to any single economic variable is not meaningful. As such, the following sensitivities are provided which indicate the 
approximate impact on the current ECL allowance before the application of probability weights to the forward looking macroeconomic 
scenarios. The sensitivities provide an estimate of ECL movements driven by both changes in model parameters including current 
management judgements, and quantitative ‘significant increase in credit risk’ (“SICR”) staging assignments.

Relative to the base scenario, in the 100% downside ‘disorderly’ Brexit and ‘global slowdown’ scenario, the ECL allowance increases 
by 19% and 12% respectively. In the 100% upside scenario, the ECL allowance declines by 9%, showing that the ECL impact of the 
two downside scenarios is greater than that of the upside scenario. For 31 December 2019, a 100% downside ‘disorderly’ Brexit and 
‘global slowdown’ scenarios sees a higher ECL allowance sensitivity of € 235 million and € 146 million respectively compared to base 
(€ 163 million and € 74 million respectively compared to reported).

Loans and advances to customers

Residential mortgages

Other personal

Property and construction

Non-property business

Total

Loan commitments

Financial guarantee contracts

Of which: 

AIB UK segment

Loans and advances to customers

Residential mortgages

Other personal

Property and construction

Non-property business

Total

Loan commitments

Financial guarantee contracts

Reported

Total
€ m

569

175

189

305

1,238

19

23

1,280

133

ECL allowance at 31 December 2019

100% Base 100% downside 
(‘disorderly’  
Brexit)
Total
€ m

Total
€ m

100% downside 
(‘global  
slowdown’)
Total
€ m

521

172

182

292

1,167

18

23

1,208

125

687

183

200

328

1,398

22

23

1,443

148

617

180

197

317

1,311

20

23

1,354

137

100% upside

Total
€ m

442

167

171

284

1,064

17

22

1,103

125

ECL allowance at 31 December 2018

Reported 
Total
€ m

100% Base
Total
€ m

100% downside
Total
€ m

100% upside
Total
€ m

713

253

480

593

2,039

25

34

2,098

691

248

460

576

1,975

24

35

2,034

789

262

521

631

2,203

27

32

2,262

607

248

451

565

1,871

24

31

1,926

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Risk Management 97

2.1 Credit risk
Measurement, methodologies and judgements* (continued)
Management judgements
The Group reflects reasonable and supportable information that is available at the reporting date in the measurement of ECLs. 

Management adjustments may be required to increase or decrease ECLs to reflect all available reasonable and supportable information 
to include risk factors that have not been included in the risk measurement process or where there is insufficient time to appropriately 
incorporate relevant new information. Experienced credit judgement may be used to determine the particular attributes of exposures 
that have not been adequately captured in the impairment models. Adjustments are required to be directionally consistent with forward 
looking forecasts, supported by appropriate documentation and subject to appropriate governance processes. If an ongoing adjustment 
is required, the risk measurement methodology should be updated to eliminate the adjustment, and as such, should be temporary in 
nature, where appropriate.

The ECL allowance at 31 December 2019 includes the following management adjustments:

1.  Primary dwelling house (“PDH”) mortgage post model adjustments

Stage 3 PDH ECL
The Group’s strategy is to deliver sustainable long term solutions and to work with customers through their financial difficulties. This has 
primarily been through work-out arrangements with customers, including split mortgages, low fixed interest rate, voluntary sale for loss, 
negative equity trade down and positive equity solution or through loan recovery following realisation of collateral. The mortgage LGD 
model is based on empirical internal data for such resolved cases, and represents the Group’s expected loss based on those expected 
work-out strategies. However, it is recognised that alternative recovery strategies, such as portfolio sales, also need to be considered 
which were not envisaged at the time of model development. Accordingly, a post model adjustment has been applied to a cohort of 
loans to reflect the potential resolution outcomes not currently considered within the modelled outcome.

The post model adjustment is calculated on a range of alternative recovery assumptions (including portfolio sales). An independent 
external benchmark exercise is undertaken to provide information to support the range of alternative recovery outcomes with reference 
to collateral values of the loans and to the underlying market conditions. The cohort to which the overlay applies to is primarily those 
PDH loans in Stage 3 and in deep arrears (greater than 180 days) and was widened in 2019 to include certain loans from the 90 to 180 
days past due category (c. € 63 million).

Probability weightings are applied to reflect a range of possible outcomes, incorporating potential market uncertainty around the ultimate 
execution, aligned to the Group’s four economic scenarios used for ECL calculations as outlined on pages 93 to 95.

The ECL allowance of € 552 million for residential mortgages in Ireland at 31 December 2019 includes € 208 million (after non-
contracted write-offs amounting to € 40 million in 2019) as a result of this management adjustment.

At 31 December 2018, the ECL allowance of € 686 million included a management adjustment of € 239 million.

In addition to the write-offs noted above, the main movements in the overlay during the year were due to: 
•  Increase in portfolio following widening of the criteria as noted above;
•  Reduction in portfolio following sales;
•  Revisions to collateral valuations and market conditions; and
•  The impact of the outcome of the four economic scenarios compared to the outcome assessed in 2018.

The revised portfolio size and collateral valuations resulted in an income statement charge of € 16 million. The greater market and 
economic uncertainty reflected in the four scenarios resulted in a further € 37 million charge. (Total income statement charge in 2019: 
€ 53 million).

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Risk Management 12345698

Risk management – 2. Individual risk types

2.1 Credit risk
Measurement, methodologies and judgements* (continued)
Management judgements (continued)
Forbearance product
An element of forborne loans in Stage 3 (€ 160 million), may require an alternative treatment at loan expiry in line with the Group’s 

current mortgage resolution strategy. This is not currently captured within the modelled ECL outcome for this product. 

Management have considered the proportion of this cohort that may require alternative treatment and a range of quantitative outcomes 
in determining the estimated loss amounts at loan expiry which has resulted in a post model adjustment of € 20 million in 2019 
(2018: Nil).

Lifetime interest only 
A cohort of non-defaulted lifetime interest only mortgages have been identified for individual assessment to confirm likeliness to pay 
(€ 103 million). The loans within this cohort have been allocated to Stage 2, pending individual assessment, reflecting management’s 
qualitative judgement of a significant increase in credit risk given the additional end of term risk not fully incorporated into modelled 
outcomes. This has resulted in a post model adjustment of € 9 million in 2019 (2018: Nil).

Further information on the above overlays is not provided as the Group believes that such information could compromise the resolution 
outcomes given the underlying nature of the portfolios.

2.  Syndicated lending portfolio 
A detailed review of the ECL model for the syndicated lending portfolio in the CIB business segment was carried out in late 2019 and 

it was determined that historically observed relationships between default rates and macroeconomic factors in the model needed to be 

revised. As a result, a management adjustment for this portfolio of € 16 million has been applied at 31 December 2019 to increase the 

ECL allowance to € 20 million (Stage 1: € 15 million and Stage 2: € 5 million).

3.   AIB UK
At 31 December 2019, the AIB UK ECL allowance of € 126 million includes a € 17 million portfolio overlay to take account of the political 

and economic uncertainties that exist and that were not adequately captured in the output from the macroeconomic scenarios and 

weightings.

ECL governance
The Board has put in place a framework, incorporating the governance and delegation structures commensurate with a material risk, 
to ensure credit risk is appropriately managed throughout the Group.

The key governance points in the ECL allowance approval process during 2019 were:
–  Model Risk Committee
–  Asset and Liability Committee
–  Business level ECL Committees 
–  Group Credit Committee, and
–  Board Audit Committee

For ECL governance, the Group management employs its expert judgement on the adequacy of ECL allowance. The judgements are 
supported by detailed information on the portfolios of credit risk exposures, and by the outputs of the measurement and classification 
approaches described above, coupled with internal and external data provided on both short term and long term economic outlook. 
Business segments and Group management are required to ensure that there are appropriate levels of cover for all of its credit 
portfolios and must take account of both accounting and regulatory compliance when assessing the expected levels of loss.

Assessment of the credit quality of each business segment is initially informed by the output of the quantitative analytical models 
but may be subject to management adjustments. This ECL output is then scrutinised and approved at individual business unit level 
(ECL Committee) prior to onward submission to the Group Credit Committee (GCC). GCC reviews and challenges ECL levels for 
onward recommendation to the Board Audit Committee.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Risk Management 99

2.1 Credit risk – Credit exposure overview
Maximum exposure to credit risk*
Maximum exposure to credit risk from on-balance sheet and off-balance sheet financial instruments is presented before taking account 
of any collateral held or other credit enhancements (unless such enhancements meet accounting offsetting requirements). For financial 
assets recognised on the statement of financial position, the maximum exposure to credit risk is their carrying amount, and for financial 
guarantees and similar contracts granted, it is the maximum amount the Group would have to pay if the guarantees were called upon. 
For loan commitments and other credit related commitments that are irrevocable over the life of the respective facilities, it is generally 
the full amount of the committed facilities.

The following table sets out the maximum exposure to credit risk that arises within the Group and distinguishes between those assets 
that are carried in the statement of financial position at amortised cost and those carried at fair value at 31 December 2019 and 2018:

Maximum exposure to credit risk
Balances at central banks(3)

Items in course of collection

Derivative financial instruments

Loans and advances to banks

Loans and advances to customers
Investment securities(4)

Included elsewhere:

Trade receivables

Accrued interest

Loan commitments and other credit

related commitments

Financial guarantees

Total

Amortised

cost(1)
€ m

11,323

57

–

1,478

60,811

Fair
value(2)
€ m

–

–

1,271

–

77

635

15,881

495

261

–

–

2019

Total

€ m

11,323

57

1,271

1,478

60,888

16,516

495

261

Amortised

cost(1)
€ m

5,908

73

–

1,443

60,721

Fair
value(2)
€ m

–

–

900

–

147

187

15,946

112

301

–

–

2018

Total

€ m

5,908

73

900

1,443

60,868

16,133

112

301

75,060

17,229

92,289

68,745

16,993

85,738

11,539

711

12,250

87,310

–

–

–

11,539

711

12,250

17,229

104,539

11,107

780

11,887

80,632

–

–

–

16,993

11,107

780

11,887

97,625

(1)All amortised cost items are loans and advances and investment securities which are in a ‘held-to-collect’ business model.
(2) All items measured at fair value except investment securities at FVOCI and cash flow hedging derivatives are classified as ‘fair value through profit or loss’.
(3)Included within cash and balances at central banks of € 11,982 million (2018: € 6,516 million).
(4)Excluding equity shares of € 815 million (2018: € 728 million).

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Risk Management 123456100

Risk management – 2. Individual risk types

2.1 Credit risk – Credit exposure overview (continued)
Credit risk exposure derives from standard on-balance sheet products such as mortgages, loans, overdrafts and credit cards. 
In addition, credit risk arises from other products and activities including, but not limited to: “off-balance sheet” guarantees and 
commitments; the trading portfolio (e.g. bonds and derivatives); investment securities; asset backed securities; and the failure/partial 
failure of a trade in a settlement or payments system.

The following table summarises financial instruments in the statement of financial position at 31 December 2019 and 2018:

Statement 
of financial 
position

Exposure

 ECL 
allowance

Carrying 
amount

€ m

11,982

57

1,478

€ m

–

–

–

€ m

11,982

57

1,478

62,049

1,238

60,811

77

62,126

16,516

11,539

711

n/a

1,238

–

(19)

(23)

77

60,888

16,516

(19)

(23)

2019*

Income 
statement

Net credit 
impairment 
(charge)/ 
writeback
€ m

–

–

–

(27)

n/a

(27)

–

6

5

(16)

Statement 
of financial 
position

Exposure

 ECL 
allowance

Carrying 
amount

€ m

6,516

73

1,443

€ m

–

–

–

€ m

6,516

73

1,443

62,760

(2,039)

60,721

147

62,907

16,133

11,107

780

n/a

(2,039)

–

(25)

(33)

147

60,868

16,133

(25)

(33)

2018*

Income 
statement

Net credit 
impairment 
(charge)/ 
writeback
€ m

–

–

1

209

n/a

209

–

(9)

3

204

Cash and balances at central banks

Items in course of collection

Loans and advances to banks

Loans and advances to customers:

at amortised cost

at FVTPL

Investment debt securities(1)

Loan commitments

Financial guarantee contracts

Total

(1)ECL allowance amounting to € 4 million (2018: € 4 million) included in carrying amount of investment securities at FVOCI.

There was a € 16 million net credit impairment charge in the year to 31 December 2019. This comprised of a € 27 million charge on 
loans and advances to customers (net re-measurement of ECL allowance charge of € 117 million, offset by recoveries of amounts 
previously written-off of € 90 million) and a € 11 million writeback for off-balance sheet exposures.

Further details on the net credit impairment charge in the year to 31 December 2019 are set out on page 287.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Risk Management 101

2.1 Credit risk – Credit profile of the loan portfolio
The Group’s customer loan portfolio comprises loans (including overdrafts), instalment credit and finance lease receivables. An overdraft 
provides a demand credit facility combined with a current account. Borrowings occur when the customer’s drawings take the current 
account into debit. The balance may, therefore, fluctuate with the requirements of the customer. Although overdrafts are contractually 
repayable on demand (unless a fixed term has been agreed), provided the account is deemed to be satisfactory, full repayment is not 
generally demanded without notice.

The following table analyses loans and advances to customers at amortised cost by segment, internal credit ratings and ECL staging at 
31 December 2019 and 2018:

Amortised cost

Gross carrying amount

Residential mortgages

Other personal

Property and construction

Non-property business

Total

Analysed by internal credit ratings(1)

Strong

Satisfactory

Total strong/satisfactory

Criticised watch

Criticised recovery

Total criticised

Non-performing

CIB AIB UK

Group

2019

Total

CIB

AIB UK

Group

2018

Total

Retail 
Banking
€ m

29,565

2,747

€ m

632

100

868

4,179

3,389

11,253

36,569

16,164

24,693

11,561

6,034

4,220

30,727

15,781

1,856

938

2,794

3,048

173

193

366

17

€ m

1,257

128

2,252

5,558

9,195

6,186

2,437

8,623

246

44

290

282

€ m

€ m

31,454

30,361

Retail 
Banking
€ m

2,821

1,750

4,093

€ m

619

87

3,872

10,546

39,025

15,124

23,747

10,178

6,158

4,346

29,905

14,524

2,225

1,425

3,650

5,470

235

232

467

133

–

9

–

112

121

14

107

121

–

–

–

–

2,984

7,299

20,312

62,049

42,454

12,798

55,252

2,275

1,175

3,450

3,347

€ m

1,335

147

2,182

4,847

8,511

6,072

1,658

7,730

363

41

404

377

€ m

€ m

–

20

–

80

32,315

3,075

7,804

19,566

100

62,760

77

23

40,074

12,185

100

52,259

–

–

–

–

2,823

1,698

4,521

5,980

Gross carrying amount

36,569

16,164

9,195

121

62,049

39,025

15,124

8,511

100

62,760

Analysed by ECL staging

Stage 1

Stage 2

Stage 3

POCI

Total

30,698

15,680

8,224

121

54,723

29,367

14,664

7,563

99

51,693

2,836

2,841

194

467

17

–

689

282

–

–

–

–

3,992

3,140

194

4,343

5,080

235

376

83

1

571

377

–

–

1

–

5,290

5,541

236

36,569

16,164

9,195

121

62,049

39,025

15,124

8,511

100

62,760

ECL allowance – statement of financial position

Stage 1

Stage 2

Stage 3

POCI

Total

ECL allowance cover percentage

Stage 1

Stage 2

Stage 3

POCI

Income statement

Net re-measurement of ECL allowance

Recoveries of amounts previously written-off

Net credit impairment charge/(writeback)

65

151

796

31

1,043

%

0.2

5.3

28.0

16.1

€ m

77

(87)

(10)

%

45

23

1

–

69

%

0.3

5.0

10.1

–

31

28

67

–

126

%

0.4

4.1

23.6

–

–

–

–

–

–

%

–

–

–

–

€ m

€ m

€ m

21

–

21

%

19

(3)

16

%

–

–

%

–

141

202

864

31

1,238

%

0.3

5.1

27.5

16.1

€ m

117

(90)

27

%

0.04

109

208

1,419

31

1,767

%

0.4

4.8

27.9

13.2

€ m

(129)

(116)

(245)

%

35

25

4

–

64

%

0.2

6.6

4.8

–

27

38

143

–

208

%

0.4

6.7

37.9

–

–

–

–

–

–

%

–

–

–

–

€ m

€ m

€ m

22

–

22

%

17

(4)

13

%

1

–

1

%

171

271

1,566

31

2,039

%

0.3

5.1

28.3

13.1

€ m

(89)

(120)

(209)

%

(0.57)

0.19

0.15

0.93

(0.33)

Net credit impairment charge/

(writeback) on average loans

(0.03)

0.13

0.19

(1)Further analysis of internal credit grade profile by ECL staging is set out on pages 104 and 105.

AIB Group plc Annual Financial Report 2019Risk Management 123456102

Risk management – 2. Individual risk types

2.1 Credit risk – Credit profile of the loan portfolio
The following table analyses loans and advances to customers at FVTPL by segment and internal credit ratings at 31 December 2019 

and 2018:

FVTPL

Carrying amount

Property and construction

Total

Analysed by internal credit ratings

Strong

Satisfactory

Total strong/satisfactory

Criticised watch

Criticised recovery

Total criticised

Non-performing

Total

Retail 
Banking
€ m

–

–

–

–

–

–

–

–

–

–

CIB AIB UK

Group

€ m

77

77

77

–

77

–

–

–

–

77

€ m

€ m

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

2019

Total

€ m

77

77

77

–

77

–

–

–

–

77

Retail 
Banking
€ m

50

50

–

–

–

–

–

–

50

50

CIB

AIB UK

Group

€ m

97

97

73

–

73

–

–

–

24

97

€ m

€ m

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

2018

Total

€ m

147

147

73

–

73

–

–

–

74

147

Gross loans and advances to customers
Gross loans and advances to customers reduced by € 0.8 billion in the year to 31 December 2019. Of the total portfolio of € 62.1 billion, 
€ 62.0 billion is measured at amortised cost with the remaining € 0.1 billion being measured at fair value through profit or loss. 
The reduction was driven by redemptions net of interest credited and other miscellaneous movements of € 11.3 billion and disposals 
of € 2.1 billion. In addition, there was a further reduction of € 0.3 billion due to write-offs. These reductions were offset against new 
lending activity of € 12.3 billion in 2019 which was € 0.2 billion higher than 2018, and € 0.6 billion in foreign exchange movements. 
The decrease in gross loans was evident across all asset classes with the exception of the non-property business sector which 
increased by € 0.7 billion, primarily due to strong new lending volumes in the UK and CIB segments. Overall, from a segment 
perspective, Retail Banking decreased by € 2.5 billion driven by the disposal of distressed loans. This was slightly offset by increases in 
CIB and UK of € 1.0 billion, € 0.7 billion respectively.

The asset quality profile of the Group continues to improve and has benefited from the continued deleveraging activity on the non-
performing book, the strong quality profile of new business and lower levels of grade deterioration.

Of the total loans to customers of € 62.1 billion, € 55.3 billion or 89% are rated as either ‘strong’ or ‘satisfactory’ which is an increase of 
€ 3.0 billion (2018: € 52.3 billion or 83%), and was evidenced across all segments. The ‘criticised’ classification includes ‘criticised watch’ 
of € 2.3 billion and ‘criticised recovery’ of € 1.2 billion, the total of which has decreased by € 1.1 billion. Overall, the total performing book 
has increased by € 2.0 billion to € 58.8 billion or 95% of gross loans and advances to customers (2018: € 56.8 billion and 90%).

Stage 3 loans decreased by € 2.4 billion to € 3.1 billion. The reduction was primarily as a result of the portfolio sales completed 
throughout the year which impacted all asset classes but predominately property (€ 0.6 billion), non-property business (€ 0.6 billion), and 
mortgage portfolios (€ 0.4 billion). Redemptions net of interest credited across all asset classes accounted for € 0.7 billion.

Non-performing loans are aligned to the Group’s definition of default and Stage 3 credit impaired with the exception of those originating 
in Stage 1 (€ 24 million) and POCI (€ 0.2 billion). Non-performing loans originating in Stage 1 decreased by € 188 million during the 
year to 31 December 2019, primarily due to disposals and loan quality deterioration. Non-performing loans reduced by € 2.7 billion to 
€ 3.3 billion or 5.4% of gross loans and advances to customers (2018: € 6.1 billion and 9.6%). The reduction in non-performing loans 
was driven by disposals of € 1.8 billion with the remainder due to redemptions.

ECL allowance
The ECL allowance on loans and advances to customers reduced by € 0.8 billion to € 1.2 billion in the year. The reduction was 
predominately in Stage 3 relating to the portfolio sales of distressed loans. The ECL cover rate decreased from 3.2% at 31 December 
2018 to 2.0% at 31 December 2019. This was primarily driven by the reduction in Stage 3 cover as a result of higher cover loans being 
disposed of and the increase in lower cover Stage 1 loans.

AIB Group plc Annual Financial Report 2019Risk Management 103

2.1 Credit risk – Credit profile of the loan portfolio
Income statement
There was a € 16 million net credit impairment charge for the year to 31 December 2019 (2018: credit impairment writeback of 
€ 204 million). 

This comprised of a € 27 million credit impairment charge for loans and advances to customers and an € 11 million writeback in relation 
to off balance sheet exposures (2018: credit impairment writeback of € 209 million and a charge of € 6 million respectively). 

The € 27 million charge comprised a € 117 million ECL re-measurement allowance offset by € 90 million recoveries of amounts 
previously written-off. (2018: € 209 million writeback comprising of € 89 million and € 120 million respectively). 

There were a number of drivers which contributed to the € 117 million charge, the most significant of which were: the additional ECL 
allowance required for post model adjustments; the changes in macroeconomic factors; and the impact of the probability weightings 
across four economic scenarios.

As outlined under the Management judgements section, the impact of the post model adjustments on the PDH ECL allowance resulted 
in a charge of € 82 million in Retail Banking. The post model adjustment in relation to the syndicated lending portfolio in CIB, resulted in 
a charge of € 16 million. 

Enhancements in 2019 to Retail Banking models (i.e. the Retail Asset Finance LGD model and the Retail Loans and Overdrafts PD 
model) resulted in a € 33 million writeback.

Changes to the macroeconomic factors and probability weightings, excluding their impacts in post model adjustments, resulted in a 
€ 46 million charge, which predominantly impacted Retail Banking. In the first half year, the Group updated the House Price Index 
forecast to reflect slower anticipated growth which resulted in a € 23 million charge. In the second half of 2019, a fourth macroeconomic 
scenario was introduced to reflect a global slowdown accordingly, the probability weightings across the scenarios were changed, details 
of which are set out on pages 93 to 95, and resulted in a charge of € 23 million. 

Other than the impact of the model changes (€ 76 million) and macroeconomic factors (€ 46 million) there was a net writeback of 
€ 5 million. The ECL allowance movements are outlined on pages 125 to 129. 

Against a backdrop of favourable economic conditions and a strong performance by the Group’s specialised recovery function, 
recoveries of amounts previously written-off amounted to € 90 million were reported in 2019 (2018: € 120 million). This relates to 
€ 63 million of cash received on loans where recovery was previously considered unlikely (2018: € 76 million) and a further € 27 million 
in cash receipts (2018: € 44 million) on loans, which had an element of partial write-down that cured from Stage 3 in the year without 
any financial loss.

AIB Group plc Annual Financial Report 2019Risk Management 123456104

Risk management – 2. Individual risk types

2.1 Credit risk – Credit profile of the loan portfolio
Internal credit grade profile by ECL staging
The table below analyses the internal credit grading profile by ECL staging for loans and advances to customers at 31 December 2019 

and 2018:

Amortised cost

Total

Strong

Satisfactory

Total strong/satisfactory

Criticised watch

Criticised recovery

Total criticised

Non-performing

Stage 1 Stage 2 Stage 3
€ m

€ m

€ m

POCI
€ m

2019*

Total
€ m

Stage 1
€ m

Stage 2
€ m

Stage 3
€ m

POCI
€ m

42,123

11,346

53,469

1,111

119

1,230

24

329

1,452

1,781

1,163

1,048

2,211

–

–

–

–

–

–

–

2

–

2

1

8

9

3,140

3,140

183

194

42,454

12,798

55,252

2,275

1,175

3,450

3,347

39,148

10,923

50,071

1,226

184

1,410

212

923

1,262

2,185

1,596

1,509

3,105

–

62,049

51,693

5,290

–

–

–

–

–

–

3

–

3

1

5

6

5,541

5,541

227

236

2018*

Total
€ m

40,074

12,185

52,259

2,823

1,698

4,521

5,980

62,760

Gross carrying amount

54,723

3,992

ECL allowance

Carrying amount

(141)

(202)

(864)

(31)

(1,238)

(171)

(271)

(1,566)

(31)

(2,039)

54,582

3,790

2,276

163

60,811

51,522

5,019

3,975

205

60,721

Analysis by asset class

Residential mortgages

Strong

Satisfactory

Total strong/satisfactory

Criticised watch

Criticised recovery

Total criticised

Non-performing

23,766

2,795

26,561

405

4

409

3

162

610

772

668

704

1,372

–

Gross carrying amount

26,973

2,144

–

–

–

–

–

–

2

–

2

1

8

9

2,143

2,143

183

194

23,930

3,405

27,335

1,074

716

1,790

2,329

22,478

2,638

25,116

479

1

480

21

828

659

1,487

882

1,072

1,954

–

31,454

25,617

3,441

–

–

–

–

–

–

3

–

3

1

5

6

3,023

3,023

225

234

23,309

3,297

26,606

1,362

1,078

2,440

3,269

32,315

ECL allowance

Carrying amount

Other personal

Strong

Satisfactory

Total strong/satisfactory

Criticised watch

Criticised recovery

Total criticised

Non-performing

Gross carrying amount

ECL allowance

Carrying amount

Property and construction

Strong

Satisfactory

Total strong/satisfactory

Criticised watch

Criticised recovery

Total criticised

Non-performing

Gross carrying amount

ECL allowance

Carrying amount

(10)

(52)

(476)

(31)

(569)

(8)

(51)

(623)

(31)

(713)

26,963

2,092

1,667

163

30,885

25,609

3,390

2,400

203

31,602

1,312

1,074

2,386

117

–

117

1

2,504

(21)

2,483

4,983

1,313

6,296

114

86

200

9

6,505

(31)

6,474

29

106

135

103

50

153

–

288

(40)

248

78

166

244

115

68

183

–

427

(26)

401

–

–

–

–

–

–

192

192

(114)

78

–

–

–

–

–

–

367

367

(132)

235

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

1,341

1,180

2,521

220

50

270

193

2,984

(175)

2,809

5,061

1,479

6,540

229

154

383

376

7,299

(189)

7,110

1,201

1,062

2,263

68

1

69

2

2,334

(29)

2,305

4,286

1,458

5,744

141

158

299

157

6,200

(41)

6,159

43

159

202

128

68

196

–

398

(52)

346

23

82

105

201

109

310

–

415

(36)

379

–

–

–

–

–

–

343

343

(172)

171

–

–

–

–

–

–

1,187

1,187

(403)

784

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

2

2

–

2

1,244

1,221

2,465

196

69

265

345

3,075

(253)

2,822

4,309

1,540

5,849

342

267

609

1,346

7,804

(480)

7,324

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Risk Management 2.1 Credit risk – Credit profile of the loan portfolio
Internal credit grade profile by ECL staging (continued)

Stage 1 Stage 2 Stage 3
€ m

€ m

€ m

POCI
€ m

2019*

Total
€ m

Stage 1
€ m

Stage 2
€ m

Stage 3
€ m

POCI
€ m

Non-property business

Strong

Satisfactory

Total strong/satisfactory

Criticised watch

Criticised recovery

Total criticised

Non-performing

Gross carrying amount

ECL allowance

Carrying amount

12,062

6,164

18,226

475

29

504

11

60

570

630

277

226

503

–

18,741

1,133

(79)

(84)

18,662

1,049

–

–

–

–

–

–

438

438

(142)

296

–

–

–

–

–

–

–

–

–

–

12,122

6,734

18,856

752

255

1,007

449

11,183

5,765

16,948

538

24

562

32

29

362

391

385

260

645

–

20,312

17,542

1,036

(305)

(93)

20,007

17,449

(132)

904

–

–

–

–

–

–

988

988

(368)

620

–

–

–

–

–

–

–

–

–

–

Non-performing exposures (“NPE”) to customers
The table below analyses non-performing loans and advances to customers by asset class at 31 December 2019 and 2018:

Non-performing loans

At amortised cost

Collateral disposals

Unlikely to pay (including > 90 days past due)

Non-performing loans probation

Total gross carrying amount at amortised cost

Total carrying amount at FVTPL

Total non-performing loans and advances to customers

Total ECL allowance on non-performing loans and

advances to customers

Non-performing loans as % of total loans and

advances to customers

Non-performing loans

At amortised cost

Collateral disposals

Unlikely to pay (including > 90 days past due)

Non-performing loans probation

Total gross carrying amount at amortised cost

At FVTPL

Collateral disposals

Unlikely to pay (including > 90 days past due)

Non-performing loans probation

Total carrying amount at FVTPL

Total non-performing loans and advances to customers

Total ECL allowance on non-performing loans and

advances to customers

Non-performing loans as % of total loans and

advances to customers

Residential 
mortgages
€ m

128

1,931

270

2,329

–

2,329

507

7.4%

Residential 
mortgages
€ m

188

2,689

392

3,269

–

–

–

–

3,269

653

Other personal

€ m

10

168

15

193

–

193

115

Property and 
construction
€ m

Non-property 
business
€ m

67

248

61

376

–

376

132

21

345

83

449

–

449

144

6.4%

5.1%

2.2%

Other personal

€ m

49

261

35

345

–

–

–

–

345

173

Property and 
construction
€ m

Non-property 
business
€ m

398

808

140

1,346

14

53

7

74

112

758

150

1,020

–

–

–

–

1,420

1,020

412

370

5.2%

10.1%

11.2%

17.9%

105

2018*

Total
€ m

11,212

6,127

17,339

923

284

1,207

1,020

19,566

(593)

18,973

2019

Total

€ m

226

2,692

429

3,347

–

3,347

898

5.4%

2018

Total

€ m

747

4,516

717

5,980

14

53

7

74

6,054

1,608

9.6%

Non-performing loans reduced by € 2.7 billion or 45% to € 3.3 billion in the year to 31 December 2019. This reduction continues to be 
reflective of proactive deleveraging activities primarily due to loan portfolio sales and redemptions. Of the total € 2.7 billion reduction, 
€ 1.8 billion is directly attributable to distressed loan portfolio sales with the remainder due to redemptions. NPE reductions were evident 
across all asset classes with reductions noted in the ‘unlikely to pay’ stock (including > 90 days past due), ‘collateral disposals’ and 
loans in a probationary period.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Risk Management 123456106

Risk management – 2. Individual risk types

2.1 Credit risk – Credit profile of the loan portfolio
Non-performing off-balance sheet commitments
Total non-performing off-balance sheet commitments amounted to € 162 million (2018: € 183 million).

Summary of movements on ECL allowance
The following table summarises the movements on the ECL allowance on loans and advances to customers at 31 December 2019 and 

2018:

At 1 January

Net re-measurement of ECL allowance – customers

Changes in ECL allowance due to write-offs

Changes in ECL allowance due to disposals

Exchange translation adjustments/other

At 31 December 2019

Residential 
mortgages
€ m

Other
personal
€ m

Property and 
construction
€ m

Non-property 
business
€ m

713

129

(188)

(86)

1

569

253

32

(39)

(68)

(3)

175

480

(27)

(100)

(180)

16

189

593

(17)

(35)

(231)

(5)

305

For detailed analysis of ECL allowance movements, see pages 125 to 129.

At 31 December 2017 (IAS 39)

Impact of adopting IFRS 9 at 1 January 2018

At 1 January 2018 (IFRS 9)

Transfer in

Net re-measurement of ECL allowance – customers

Changes in ECL allowance due to write-offs

Changes in ECL allowance due to disposals

Exchange translation adjustments

At 31 December 2018

Residential 
mortgages
€ m

Other
personal
€ m

Property and 
construction
€ m

Non-property 
business
€ m

1,418

(27)

1,391

–

(59)

(564)

(55)

–

713

246

83

329

–

13

(62)

(27)

–

253

1,064

42

1,106

–

(90)

(178)

(358)

–

480

617

173

790

14

47

(225)

(32)

(1)

593

2019*

Total

€ m

2,039

117

(362)

(565)

9

1,238

2018*

Total

€ m

3,345

271

3,616

14

(89)

(1,029)

(472)

(1)

2,039

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Risk Management 107

2.1 Credit risk – Credit profile of the loan portfolio – Asset class analysis
Loans and advances to customers – Residential mortgages
Residential mortgages amounted to € 31.5 billion at 31 December 2019, with the majority (96%) relating to residential mortgages in the 
Republic of Ireland and the remainder relating to the United Kingdom. This compares to € 32.3 billion at 31 December 2018, of which 
96% related to residential mortgages in the Republic of Ireland. The split of the residential mortgage portfolio was owner-occupier 
€ 29.0 billion and buy-to-let € 2.5 billion (2018: owner-occupier € 29.1 billion and buy-to-let € 3.2 billion).

At 31 December 2019, a € 0.6 billion ECL allowance was held against the Group’s residential mortgages portfolio, or 1.8% total cover 
rate.

During 2019, there was a net credit impairment charge of € 93 million to the income statement. This was primarily driven by the Republic 
of Ireland portfolio as a result of post model adjustments i.e. management adjustments as outlined on pages 97 and 98, resulting in a 
charge of € 82 million. In addition, the Group recovered € 36 million on loans previously written-off.

Residential mortgages – page 108

–  Residential mortgage portfolio at amortised cost by segment, internal credit ratings and ECL staging

Republic of Ireland residential mortgages – pages 109 to 113

–  By ECL staging
–  Actual and weighted average indexed loan-to-value ratios by staging

Residual debt, which is now unsecured following the disposal of property on which the residential mortgage was secured, is included in 
the residential mortgage portfolio and as such, is included in the tables within this section.

AIB Group plc Annual Financial Report 2019Risk Management 123456 
 
 
108

2.1 Credit risk – Credit profile of the loan portfolio – Asset class analysis
Loans and advances to customers – Residential mortgages
The following table analyses the residential mortgage portfolio at amortised cost by segment, internal credit ratings and ECL staging at 

CIB AIB UK

Group

2019*

Total

CIB

AIB UK

Group

2018*

Total

€ m

€ m

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

%

–

–

–

–

29,069

3,246

32,315

23,309

3,297

26,606

1,362

1,078

2,440

3,269

32,315

25,617

3,441

3,023

234

32,315

8

51

623

31

713

%

–

1.5

20.6

13.2

€ m

457

175

632

574

38

612

9

8

17

3

€ m

1,157

100

1,257

672

392

1,064

79

5

84

109

€ m

€ m

Retail
Banking
€ m

27,394

2,967

30,361

21,832

3,143

24,975

1,206

1,058

2,264

3,122

28,982

2,472

31,454

23,930

3,405

27,335

1,074

716

1,790

2,329

€ m

448

171

619

544

34

578

17

13

30

11

€ m

1,227

108

1,335

933

120

1,053

139

7

146

136

31,454

30,361

619

1,335

26,973

24,003

543

1,071

2,144

2,143

194

3,248

2,877

233

65

10

1

128

136

–

31,454

30,361

619

1,335

7

48

598

31

684

%

–

1.5

20.8

13.3

–

1

1

–

2

%

–

1.5

10

–

1

2

24

–

27

%

0.1

1.6

17.6

–

10

52

476

31

569

%

–

2.4

22.2

16.1

€ m

129

(36)

93

€ m

€ m

€ m

€ m

€ m

€ m

€ m

€ m

(58)

(24)

(82)

%

%

0.29

(0.26)

–

–

–

%

–

(1)

(1)

(2)

%

(0.14)

–

–

–

%

–

(59)

(25)

(84)

%

(0.26)

31 December 2019 and 2018:

Gross carrying amount

Owner occupier

Buy-to-let

Total

Analysed by internal credit ratings

Strong

Satisfactory

Total strong/satisfactory

Criticised watch

Criticised recovery

Total criticised

Non-performing

Retail
Banking
€ m

27,368

2,197

29,565

22,684

2,975

25,659

986

703

1,689

2,217

Gross carrying amount

29,565

632

1,257

Analysed by ECL staging

Stage 1

Stage 2

Stage 3

POCI

Total

25,296

2,044

2,031

194

592

37

3

–

1,085

63

109

–

29,565

632

1,257

ECL allowance – statement of financial position

Stage 1

Stage 2

Stage 3

POCI

Total

ECL allowance cover percentage

Stage 1

Stage 2

Stage 3

POCI

Income statement

Net re-measurement of ECL allowance

Recoveries of amounts previously written-off

Net credit impairment charge/(writeback)

9

50

461

31

551

%

–

2.4

22.7

16.1

€ m

129

(36)

93

%

–

1

–

–

1

%

–

3.6

2.5

–

1

1

15

–

17

%

0.1

2.4

13.5

–

(1)

–

(1)

%

1

–

1

%

Net credit impairment charge/(writeback)

on average loans

0.31

(0.12)

0.07

*Forms an integral part of the audited financial statements

–

–

–

–

–

–

–

–

– 

–

–

–

–

–

–

–

–

–

–

–

–

%

–

–

–

–

–

–

–

%

–

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management 109

2.1 Credit risk – Credit profile of the loan portfolio – Asset class analysis
Loans and advances to customers – Republic of Ireland residential mortgages
The following table analyses the Republic of Ireland residential mortgage portfolio at amortised cost by ECL staging at 31 December 

2019 and 2018:

Gross carrying amount

Analysed as to ECL staging

Stage 1

Stage 2

Stage 3

POCI

Total

ECL allowance – statement of financial position

Stage 1

Stage 2

Stage 3

POCI

Total

Republic of Ireland residential mortgages

at amortised cost

ECL allowance cover percentage

Stage 1

Stage 2

Stage 3

POCI

Income statement

Net re-measurement of ECL allowance

Recoveries of amounts previously written-off

Net credit impairment charge/(writeback)

Owner-
occupier
€ m

27,825

Buy-to-let

€ m

2,372

2019*

Total

€ m

30,197

Owner-
occupier
€ m

27,841

Buy-to-let

€ m

3,139

2018*

Total

€ m

30,980

24,132

1,756

25,888

22,615

1,931

24,546

1,748

1,757

188

333

277

6

2,081

2,034

194

2,867

2,137

222

446

750

12

3,313

2,887

234

27,825

2,372

30,197

27,841

3,139

30,980

8

34

397

28

467

1

17

64

3

85

9

51

461

31

552

5

36

451

23

515

2

13

148

8

171

7

49

599

31

686

27,358

2,287

29,645

27,326

2,968

30,294

%

–

2.0

22.6

14.9

€ m

137

(26)

111

%

0.1

5.0

23.1

55.0

€ m

(9)

(10)

(19)

%

–

2.5

22.7

16.1

€ m

128

(36)

92

%

–

1.3

21.1

10.4

€ m

(13)

(16)

(29)

%

0.1

3.0

19.7

62.5

€ m

(45)

(8)

(53)

%

–

1.5

20.7

13.2

€ m

(58)

(24)

(82)

Net credit impairment charge/(writeback)

on average loans

0.40

(0.69)

0.30

(0.10)

(1.52)

(0.26)

%

%

%

%

%

%

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Risk Management 123456110

2.1 Credit risk – Credit profile of the loan portfolio – Asset class analysis
Loans and advances to customers – Republic of Ireland residential mortgages (continued)
Residential mortgages in Ireland amounted to € 30.2 billion at 31 December 2019 compared to € 31.0 billion at 31 December 2018. 
The decrease in the portfolio was primarily due to loan repayments and disposals, offset by new lending. Total drawdowns in the 
year were € 3 billion, of which 98% were by owner occupiers, whilst the weighted average indexed loan-to-value for new residential 
mortgages was 68%. New lending in the year increased by 8% driven by the favourable macroeconomic conditions.

The split of the Irish residential mortgage portfolio is 92% owner-occupier and 8% buy-to-let and comprises 27% tracker rate, 
52% variable rate and 21% fixed rate mortgages.

Non-performing loans decreased from € 3.1 billion at 31 December 2018 to € 2.2 billion at 31 December 2019, impacted by the portfolio 
sales of distressed loans and also partly due to repayments/redemptions and write-offs.

Income statement
There was a net credit impairment charge of € 92 million to the income statement for the year to 31 December 2019 compared to a net 
credit impairment writeback of € 82 million for 2018. The ECL allowance provision cover level at 31 December 2019 is 2% (2018: 2%). 
For the Stage 3 element of the portfolio, € 0.5 billion of ECLs are held providing cover of 23% (2018: € 0.6 billion and 21% respectively).

Residential mortgage arrears
Total loans in arrears (including non-performing loans) by value decreased by 26% during the year to 31 December 2019, a decrease of 
16% in the owner-occupier portfolio and a decrease of 63% in the buy-to-let portfolio. The decrease in the buy-to-let arrears was driven 
by the portfolio sale of distressed loans.

The number of loans in arrears (based on number of accounts) greater than 90 days was 4.1% at 31 December 2019 and remains 
below the industry average of 6.8%(1). For the owner-occupier portfolio, the number of loans in arrears greater than 90 days at 3.8% 
were below the industry average of 6%(1). For the buy-to-let portfolio, loans in arrears greater than 90 days at 7.5% were below the 
industry average of 14%(1).

(1) Source: Central Bank of Ireland (“CBI”) Residential Mortgage Arrears and Repossessions Statistics as at 30 September 2019, based on numbers of 

accounts.

Forbearance
Irish residential mortgages subject to forbearance measures decreased by € 1.1 billion from € 3.6 billion at 31 December 2018 to 
€ 2.5 billion at 31 December 2019. A key feature of the forbearance portfolio is the level of advanced forbearance solutions driven by the 
Group’s strategy to deliver sustainable long term solutions to customers and support customers in remaining in their family home.

Details of forbearance measures are set out in Risk Management 2.1 Additional credit quality and forbearance disclosures on loans and 
advances to customers.

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management :
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1
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0
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1
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0
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1
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1
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0
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%
1
9

%
0
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1

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r
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d
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t
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111

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%
4
7

:

8
1
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3
6
s
a
w
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i

AIB Group plc Annual Financial Report 2019Risk Management 123456 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
112

2.1 Credit risk – Credit profile of the loan portfolio – Asset class analysis
Republic of Ireland residential mortgages – aged analysis
The following table provides an age profile of the Republic of Ireland residential mortgage portfolio by ECL staging at 31 December 2019 

and 2018:

Owner-occupier

Not past due

1 - 30 days

31 - 60 days

61 - 90 days

91 - 180 days

181 - 365 days

Over 365 days

Total

Buy-to-let

Not past due

1 - 30 days

31 - 60 days

61 - 90 days

91 - 180 days

181 - 365 days

Over 365 days

Total

Total

Not past due

1 - 30 days

31 - 60 days

61 - 90 days

91 - 180 days

181 - 365 days

Over 365 days

At amortised cost

Stage 1 Stage 2 Stage 3
€ m

€ m

€ m

24,057

1,490

575

75

–

–

–

–

–

195

47

16

–

–

–

91

66

56

119

114

736

24,132

1,748

1,757

1,751

5

–

–

–

–

–

307

20

5

1

–

–

–

1,756

333

25,808

1,797

80

–

–

–

–

–

215

52

17

–

–

–

108

9

7

3

11

12

127

277

683

100

73

59

130

126

863

POCI
€ m

143

14

4

4

4

4

15

188

5

–

–

–

–

–

1

6

148

14

4

4

4

4

16

2019

Total
€ m

26,265

375

117

76

123

118

751

At amortised cost

Stage 1
€ m

Stage 2
€ m

Stage 3
€ m

22,553

2,596

62

–

–

–

–

–

217

38

16

–

–

–

664

110

65

71

115

137

975

27,825

22,615

2,867

2,137

2,171

1,924

34

12

4

11

12

128

2,372

420

20

4

2

–

–

–

7

–

–

–

–

–

1,931

446

28,436

24,477

3,016

409

129

80

134

130

879

69

–

–

–

–

–

237

42

18

–

–

–

252

23

13

13

27

43

379

750

916

133

78

84

142

180

2018

Total
€ m

25,985

406

108

89

120

143

990

27,841

2,602

50

17

15

27

43

385

POCI
€ m

172

17

5

2

5

6

15

222

6

–

–

–

–

–

6

12

3,139

178

17

5

2

5

6

28,587

456

125

104

147

186

Total gross carrying amount
of residential mortgages

ECL allowance

Carrying amount

25,888

2,081

2,034

194

30,197

24,546

3,313

2,887

234

30,980

(9)

(51)

(461)

(31)

(552)

(7)

(49)

(599)

(31)

(686)

25,879

2,030

1,573

163

29,645

24,539

3,264

2,288

203

30,294

1,354

21

1,375

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management 113

2.1 Credit risk – Credit profile of the loan portfolio – Asset class analysis
Republic of Ireland residential mortgages – properties in possession(1)
The Group seeks to avoid repossession through working with customers. However, in situations where an agreement cannot be 
reached, the Group proceeds with the repossession of the property or the appointment of a receiver. The Group uses external agents 
to realise the maximum value as soon as is practicable. Where the Group believes that the proceeds of sale of a property will comprise 
only part of the recoverable amount of the loan against which it was being held as security, the customer remains liable for the 
outstanding balance and the remaining loan continues to be recognised on the statement of financial position.

The number (stock) of properties in possession at 31 December 2019 and 2018 is set out below:

Owner-occupier

Buy-to-let

Total

Stock

492

23

515

2019

Balance 
outstanding
€ m

112

5

117

Stock

547

46

593

2018

Balance 
outstanding
€ m

131

10

141

(1)The number of residential properties in possession relates to those held as security for residential mortgages only.

The stock of residential properties in possession decreased by 78 properties in 2019 (2018: 62 properties). This decrease relates 
to the disposal of 231 properties (2018: 53 properties) which were offset by the addition of 180 properties (2018: 43 properties), the 
majority of which were voluntary surrenders or abandonments. In addition, a further 27 properties were removed from the stock in 2019 
(2018: 52 properties), mainly due to the sale of a portfolio of loans.

The disposal of 231 residential properties in the Republic of Ireland resulted in a total loss on disposal of € 28 million at 31 December 
2019 (before ECL allowance) and compares to 31 December 2018 when 53 residential properties were disposed of resulting in a total 
loss of € 7 million. Losses on the sale of such properties are recognised in the income statement as part of the net credit impairment 
losses.

Republic of Ireland residential mortgages – repossessions disposed of
The following table analyses the disposals of repossessed properties for the years ended 31 December 2019 and 2018:

Owner-occupier

Buy-to-let

Total

Owner-occupier

Buy-to-let

Total

(1)Before ECL allowance.

Number of 
disposals

Outstanding 
balance at 
repossession 
date
€ m

228

3

231

54

1

55

Gross sales 
proceeds 
on disposal

€ m

27

1

28

Costs 
to sell

€ m

1

–

1

Costs 
to sell

2019

(1)
Loss 
on sale

€ m

28

–

28

2018

(1)
Loss 
on sale

Gross sales 
proceeds 
on disposal

Number of 
disposals

Outstanding 
balance at 
repossession 
date
€ m

49

4

53

13

1

14

€ m

€ m

€ m

8

–

8

1

–

1

6

1

7

AIB Group plc Annual Financial Report 2019Risk Management 123456114

2.1 Credit risk – Credit profile of the loan portfolio – Asset class analysis
Loans and advances to customers – Other personal
The following table analyses other personal lending at amortised cost by segment, internal credit ratings and ECL staging at 

31 December 2019 and 2018:

CIB AIB UK

Group

CIB

AIB UK

Group

€ m

6

81

87

46

26

72

8

3

11

4

87

73

10

4

–

87

–

2

–

–

2

%

–

20.0

–

–

2019*

Total

€ m

714

2,270

2,984

1,341

1,180

2,521

220

50

270

193

Retail 
Banking
€ m

718

2,103

2,821

1,125

1,117

2,242

181

65

246

333

2,984

2,821

2,504

2,131

288

192

–

359

331

–

2,984

2,821

21

40

114

–

175

%

0.9

13.9

59.8

–

€ m

32

(22)

10

28

49

167

–

244

%

1.3

13.6

50.5

–

€ m

9

(24)

(15)

%

%

€ m

–

9

9

–

9

9

–

–

–

–

9

9

–

–

–

9

–

–

–

–

–

%

–

–

–

–

–

–

–

%

–

€ m

31

116

147

73

58

131

7

1

8

8

€ m

–

20

20

–

20

20

–

–

–

–

147

20

3,075

110

29

8

–

20

2,334

–

–

–

398

343

–

147

20

3,075

1

1

5

–

7

%

0.9

3.4

62.5

–

–

–

–

–

–

%

–

–

–

–

2018*

Total

€ m

755

2,320

3,075

1,244

1,221

2,465

196

69

265

345

29

52

172

–

253

%

1.2

13.1

50.1

–

€ m

13

(26)

(13)

%

(0.44)

€ m

€ m

€ m

€ m

€ m

€ m

1

–

1

%

3

(2)

1

%

–

–

–

%

–

0.32

(0.52)

3.03

0.64

Gross carrying amount

Credit cards

Loans/overdrafts

Total

Analysed by internal credit ratings

Strong

Satisfactory

Total strong/satisfactory

Criticised watch

Criticised recovery

Total criticised

Non-performing

Retail 
Banking
€ m

676

2,071

2,747

1,205

1,099

2,304

210

46

256

187

€ m

7

93

100

42

50

92

5

3

8

–

€ m

31

97

128

94

22

116

5

1

6

6

Gross carrying amount

2,747

100

128

Analysed by ECL staging

Stage 1

Stage 2

Stage 3

POCI

Total

2,297

264

186

–

90

10

–

–

108

14

6

–

2,747

100

128

ECL allowance – statement of financial position

Stage 1

Stage 2

Stage 3

POCI

Total

ECL allowance cover percentage

Stage 1

Stage 2

Stage 3

POCI

Income statement

Net re-measurement of ECL allowance

Recoveries of amounts previously written-off

Net credit impairment charge/(writeback)

21

39

111

–

171

%

0.9

14.7

59.9

–

€ m

33

(22)

11

%

–

1

–

–

1

%

0.3

7.1

–

–

–

–

3

–

3

%

0.3

3.2

57.0

–

(1)

–

(1)

%

–

–

–

%

Net credit impairment charge(writeback)/

on average loans

0.37

(0.96)

0.30

*Forms an integral part of the audited financial statements

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management 115

2.1 Credit risk – Credit profile of the loan portfolio – Asset class analysis
Loans and advances to customers – Other personal (continued)
At 31 December 2019, the other personal lending portfolio of € 3.0 billion comprises € 2.3 billion in loans and overdrafts and € 0.7 billion 
in credit card facilities (2018: total € 3.1 billion and € 2.3 billion and € 0.8 billion respectively). The credit quality of the portfolio remains 
strong and improved during the year, with 16% categorised as less than satisfactory, of which defaulted loans amounted to € 0.2 billion 
(2018: 20% and € 0.4 billion).

The demand for personal loans, which accounts for the largest portion of the portfolio, continues to be strong which is due to the 
favourable economic environment and the Group’s increased automated service offering. This has resulted in an increase in new 
lending of € 0.2 billion or 13% to € 1.1 billion for the year (2018: € 0.9 billion).

Stage 3 loans, predominately in Retail Banking, decreased by € 0.2 billion in the year to 31 December 2019, primarily due to portfolio 
sales of distressed loans and redemptions/repayments. At 31 December 2019, the ECL allowance cover was 6% with Stage 3 cover at 
60% (2018: 8% and 50% respectively).

The net credit impairment charge in the income statement amounted to € 10 million for the year to 31 December 2019 compared to a 
writeback of € 13 million for the year to 31 December 2018.

AIB Group plc Annual Financial Report 2019Risk Management 123456116

2.1 Credit risk – Credit profile of the loan portfolio – Asset class analysis
Loans and advances to customers – Property and construction
The following table analyses property and construction lending at amortised cost by segment, internal credit ratings and ECL staging at 

31 December 2019 and 2018:

Retail 
Banking
€ m

CIB AIB UK

Group

2019*

Total

€ m

€ m

€ m

€ m

Retail 
Banking
€ m

CIB

AIB UK

Group

2018*

Total

€ m

€ m

€ m

€ m

Gross carrying amount

Investment:

Commercial investment

Residential investment

Land and development:

Commercial development

Residential development

Contractors

Housing associations

Total

Analysed by internal credit ratings

Strong

Satisfactory

Total strong/satisfactory

Criticised watch

Criticised recovery

Total criticised

Non-performing

Gross carrying amount

Analysed by ECL staging

Stage 1

Stage 2

Stage 3

POCI

Total

ECL allowance – statement of financial position

Stage 1

Stage 2

Stage 3

POCI

Total

ECL allowance cover percentage

Stage 1

Stage 2

Stage 3

POCI

4

15

105

–

124

%

1.1

9.8

35.6

–

488

129

617

99

61

160

91

–

2,956

498

750

747

3,454

1,497

213

431

644

81

–

28

160

188

124

443

868

4,179

2,252

158

212

370

150

46

196

302

868

424

151

293

–

868

3,510

1,393

548

719

4,058

2,112

21

94

115

6

58

14

72

68

4,179

2,252

4,077

2,004

96

6

–

180

68

–

4,179

2,252

20

4

–

–

24

%

0.5

4.2

5.0

–

7

7

27

–

41

%

0.4

3.5

39.6

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

%

–

–

–

–

4,194

1,374

5,568

340

652

992

296

443

1,010

308

3,111

213

823

627

1,318

3,324

1,450

134

189

323

109

–

124

362

486

62

–

46

227

273

151

308

7,299

1,750

3,872

2,182

5,061

1,479

6,540

229

154

383

376

7,299

6,505

427

367

–

157

190

347

232

84

316

1,087

1,750

541

229

978

2

2,872

1,280

682

668

3,554

1,948

40

174

214

104

70

9

79

155

3,872

2,182

3,748

1,911

70

54

–

116

155

–

7,299

1,750

3,872

2,182

31

26

132

–

189

%

0.5

5.9

35.9

–

(27)

(19)

(46)

%

17

26

314

–

357

%

3.1

11.4

32.1

–

€ m

(82)

(33)

(115)

%

17

5

2

–

24

%

0.5

7.1

3.7

–

7

5

87

–

99

%

0.4

4.3

56.1

–

(1)

–

(1)

%

(7)

–

(7)

%

(0.62)

(4.33)

(0.03)

(0.31)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

%

–

–

–

–

–

–

–

%

–

4,944

1,148

6,092

304

778

1,082

322

308

7,804

4,309

1,540

5,849

342

267

609

1,346

7,804

6,200

415

1,187

2

7,804

41

36

403

–

480

%

0.7

8.7

34.0

–

€ m

(90)

(33)

(123)

%

(1.5)

Income statement

€ m

€ m

€ m

€ m

€ m

€ m

€ m

€ m

Net re-measurement of ECL allowance

Recoveries of amounts previously written-off

Net credit impairment (writeback)/charge

(34)

(19)

(53)

%

7

–

7

%

–

–

–

%

Net credit impairment (writeback)/charge

on average loans

(4.00)

0.17

0.01

–

–

–

%

–

*Forms an integral part of the audited financial statements

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management 117

2.1 Credit risk – Credit profile of the loan portfolio – Asset class analysis
Loans and advances to customers – Property and construction (continued)
The property and construction portfolio consists of € 7.3 billion in loans and advances measured at amortised cost together with 
€ 0.1 billion of loans measured at FVTPL (total € 7.4 billion).

The portfolio measured at amortised cost amounted to 12% of total loans and advances. The portfolio comprised of 76% investment 
loans (€ 5.6 billion), 14% land and development loans (€ 1.0 billion) and 10% other property and construction loans (€ 0.7 billion). 
The CIB segment accounts for 57% of the portfolio, followed by the AIB UK segment at 31%.

The portfolio reduced by € 0.5 billion or 6% during the year to 31 December 2019. This reduction was driven by redemptions/ 
repayments net of interest credited of € 1.8 billion and disposals of € 0.7 billion as a result of the portfolio sales of distressed loans. 
The reduction was mainly offset by new lending of € 2.0 billion, which was predominately in the CIB segment and is primarily to provide 
senior secured funding. At 31 December 2019, € 6.5 billion of the portfolio was in a strong/satisfactory grade, which is an increase of 
€ 0.7 billion in the year. The level of non-performing loans have reduced by € 1.0 billion as a result of the portfolio sales of distressed 
loans and redemptions/repayments.

Property and construction loans measured at FVTPL reduced by € 70 million to € 77 million in the year to 31 December 2019, the 
reduction being in non-performing loans as a result of a loan sale.

There was a net credit impairment writeback of € 46 million to the income statement in the year to 31 December 2019. This was due 
to the recovery of € 19 million on loans previously written-off reflecting continued cash recoveries. There was a net re-measurement 
writeback of € 27 million driven by a € 39 million writeback in Stage 3 which was mainly in individually assessed loans.

The portfolio held € 0.2 billion of ECL allowance which provide ECL allowance cover of 3%. For the Stage 3 portfolio, the ECL allowance 
cover is 36% (2018: € 0.5 billion, 6% and 34% respectively).

Investment
Investment property loans amounted to € 5.6 billion at 31 December 2019 (2018: € 6.1 billion) of which € 4.2 billion related to 
commercial investment. The geographic profile of the investment property portfolio is predominately in the Republic of Ireland 
(€ 3.7 billion) and the United Kingdom (€ 1.6 billion).

At 31 December 2019, there was a net credit impairment writeback of € 47 million to the income statement on the investment property 
element of the property and construction portfolio (2018: € 94 million).

Land and development
At 31 December 2019, land and development loans amounted to € 1.0 billion (2018: € 1.1 billion) of which € 0.2 billion related to loans in 
the Retail Banking segment, € 0.6 billion in the CIB segment and € 0.2 billion in the AIB UK segment.

The income statement net credit impairment writeback for the year to 31 December 2019 was € 17 million (2018: € 26 million writeback). 

Contractors
Loans to contractors remained unchanged at € 0.3 billion (2018: € 0.3 billion). However, there was a net credit impairment charge of 
€ 18 million (2018: € 3 million) in the year relating to a small number of borrowers.

AIB Group plc Annual Financial Report 2019Risk Management 123456118

2.1 Credit risk – Credit profile of the loan portfolio – Asset class analysis
Loans and advances to customers – Non-property business
The following table analyses non-property business lending at amortised cost by segment, internal credit ratings and ECL staging at 

31 December 2019 and 2018:

Gross carrying amount

Agriculture

Distribution:

Hotels

Licensed premises

Retail/wholesale

Other distribution

Other services

Other

Total

Analysed by internal credit ratings

Strong

Satisfactory

Total strong/satisfactory

Criticised watch

Criticised recovery

Total criticised

Non-performing

CIB AIB UK

Group

CIB

AIB UK

Group

Retail 
Banking
€ m

1,203

157

203

552

83

995

727

464

€ m

435

1,231

215

1,130

230

2,806

3,160

4,852

3,389

11,253

646

1,748

7,435

3,584

2,394

11,019

510

143

653

342

138

88

226

8

€ m

103

824

114

342

176

1,456

2,088

1,911

5,558

4,027

1,304

5,331

104

24

128

99

2019*

Total

€ m

1,741

2,212

532

2,024

489

5,257

5,981

7,333

Retail 
Banking
€ m

1,344

259

305

718

93

1,375

871

503

€ m

–

–

–

–

–

–

6

106

112

€ m

396

1,136

215

1,244

247

2,842

3,090

4,218

€ m

96

644

141

336

180

1,301

1,960

1,490

4,847

20,312

4,093

10,546

14

98

12,122

6,734

633

1,708

6,716

3,604

3,786

812

112

18,856

2,341

10,320

4,598

–

–

–

–

752

255

1,007

449

606

218

824

928

170

42

212

14

147

24

171

78

2018*

Total

€ m

1,836

2,039

661

2,298

520

5,518

5,921

6,291

19,566

11,212

6,127

17,339

923

284

1,207

1,020

€ m

–

–

–

–

–

–

–

80

80

77

3

80

–

–

–

–

Gross carrying amount

3,389

11,253

5,558

112

20,312

4,093

10,546

4,847

80

19,566

Analysed by ECL staging

Stage 1

Stage 2

Stage 3

POCI

Total

2,681

10,921

5,027

112

18,741

2,692

10,300

4,471

79

17,542

377

331

–

324

8

–

432

99

–

–

–

–

1,133

438

–

507

894

–

231

15

–

298

78

–

–

1

–

1,036

988

–

3,389

11,253

5,558

112

20,312

4,093

10,546

4,847

80

19,566

ECL allowance – statement of financial position

Stage 1

Stage 2

Stage 3

POCI

Total

ECL allowance cover percentage

Stage 1

Stage 2

Stage 3

POCI

31

47

119

–

197

%

1.2

12.5

36.0

–

25

17

1

–

43

%

0.2

5.3

14.4

–

23

20

22

–

65

%

0.5

4.6

21.9

–

–

–

–

–

–

%

–

–

–

–

79

84

142

–

305

%

0.4

7.5

32.4

–

Income statement

€ m

€ m

€ m

€ m

€ m

Net re-measurement of ECL allowance

Recoveries of amounts previously written-off

Net credit impairment (writeback)/charge

(51)

(10)

(61)

%

16

–

16

%

18

(3)

15

%

Net credit impairment (writeback)/charge

on average loans

(1.61)

0.15

0.29

–

–

–

%

–

*Forms an integral part of the audited financial statements

(17)

(13)

(30)

%

57

85

340

–

482

%

2.1

16.8

38.0

–

€ m

2

(35)

(33)

%

18

17

1

–

36

%

0.2

7.4

6.7

–

18

30

27

–

75

%

0.4

10.1

34.6

–

–

–

–

–

–

%

–

–

–

–

€ m

€ m

€ m

22

–

22

%

22

(1)

21

%

1

–

1

%

93

132

368

–

593

%

0.5

12.7

37.2

–

€ m

47

(36)

11

%

(0.14)

(0.57)

0.27

0.46

0.96

0.06

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management 119

2.1 Credit risk – Credit profile of the loan portfolio – Asset class analysis
Loans and advances to customers – Non-property business (continued)
The non-property business portfolio comprises of small and medium enterprises (“SMEs”) which are reliant on the domestic economies 
in which they operate and larger corporate and institutional borrowers which are impacted by global economic conditions. The portfolio 
increased by 4% (€ 0.7 billion) to € 20.3 billion in the year to 31 December 2019 due to continued demand for credit across all segments 
resulting in new lending of € 6.2 billion (2018: € 6.5 billion). However, this was offset by amortisation and portfolio sales of distressed 
loans. The non-property business portfolio amounted to 33% of total Group loans and advances at 31 December 2019 (2018: 31%). 
The majority of the portfolio exposure is to Irish borrowers with the UK and USA being the other main geographic concentrations.

Loans graded as strong/satisfactory increased during the year to 93%, continuing the positive trend experienced in 2018 (89%), with 
new drawdowns exceeding repayments coupled with upward grade migration on existing loans. The level of less than satisfactory 
grades (including non-performing loans) reduced from € 2.2 billion at 31 December 2018 to € 1.5 billion at 31 December 2019, mainly 
due to a reduction of € 0.6 billion in defaulted loans following the portfolio sales of distressed loans.

The following are the key themes within the main sub-sectors of the non-property business portfolio:
– 

 The agriculture sub-sector comprises 9% of the portfolio at € 1.7 billion. A return to more normal weather conditions throughout 
2019 helped significantly in reducing input expenditure after a challenging 2018. However, pressure on costs and output prices will 
continue to be a concern in 2020 for overall farm incomes. The Group is proactively encouraging farmers to understand the impact 
of future challenges on their farm business and to improve on-farm efficiencies;
 The hotels sub-sector comprises 11% of the portfolio at € 2.2 billion. This sector continued to perform well in the year to 
31 December 2019. Tourism performed well despite softening in growth of overseas visitors which was offset by sustained strength 
in the local Irish economy. Increased supply is starting to come into the Dublin, Cork and Galway markets in order to meet the 
current levels of demand which may have an impact on occupancy and rates;
 The licensed premises sub-sector comprises 3% of the portfolio at € 0.5 billion. This sector performance is stable in areas of high 
footfall, however, the challenge remains for licensed premises in more rural locations and in small towns where there is a lot of 
competition;
 The retail/wholesale sub-sector (10% of the portfolio at € 2.0 billion) was broadly stable in the Republic of Ireland. Challenges 
include Brexit uncertainty and the growing adoption of online shopping. In the UK, a number of high profile retailers have been 
impacted by a drop in consumer confidence and disposable income. These headwinds, and similar trends in the US, must be 
considered when reviewing the sector within the Republic of Ireland, albeit current economic performance is strong and consumer 
confidence is high;
 The other services sub-sector comprises 29% of the portfolio at € 6.0 billion, which includes businesses such as solicitors, 
accounting, audit, tax, computer services, research and development, consultancy, hospitals, nursing homes and plant and 
machinery. This sub-sector has continued to perform comparatively well in 2019; and
 The category titled ‘Other’ totalling € 7.3 billion (36% of the portfolio) includes a broad range of sub-sectors such as energy, 
manufacturing, transport and financial. The € 1.0 billion increase in the year to 31 December 2019 was driven by € 0.7 billion of new 
lending in the energy sector.

– 

– 

– 

– 

– 

The CIB segment includes € 4.8 billion (2018: € 4.6 billion) in syndicated lending exposures, an element of which is included in the 
‘Other’ category referenced above. The Group has specialised lending teams which are involved in participating in the provision of 
finance to US and European corporations for mergers, acquisitions, buy-outs and general corporate purposes. At 31 December 2019, 
99% of the syndicated lending portfolio is in a strong/satisfactory grade. 65% of the customers in this portfolio are domiciled in the USA, 
4% in the UK, and 31% in the Rest of the World (2018: 63% in the USA, 5% in the UK and 32% in the Rest of the World (primarily 
Europe) respectively). The largest industry sub-sectors within the portfolio include telecoms, business services, healthcare and hotel/
leisure industries.

Strong economic growth in the Republic of Ireland has continued during 2019. Notwithstanding this, there are still challenges. 
In particular, the nature of the future relationship between the UK and the EU following Brexit continues to be uncertain.

There was a net credit impairment writeback of € 30 million to the income statement for the year to 31 December 2019. This was 
driven by a net re-measurement writeback of € 17 million and by recoveries of previously written-off loans of € 13 million. The net 
re-measurement writeback of € 17 million was driven by a € 51 million writeback in the Retail Banking segment which was offset by a 
€ 18 million charge in the UK segment and a € 16 million charge in the CIB segment. The charge in the UK reflects a small number of 
borrowers and the charge in the CIB segment was driven by the management overlay in the syndicated lending portfolio.

The portfolio held € 0.3 billion in ECL allowance which provides ECL allowance cover of 2%. For the Stage 3 portfolio, the ECL 
allowance cover is 32% (2018: € 0.6 billion, 3% and 37% respectively).

AIB Group plc Annual Financial Report 2019Risk Management 123456120

2.1 Credit risk – Credit profile of the loan portfolio
The following tables set out the concentration of credit by industry sector and geography for loans and advances to customers and loan 

commitments and financial guarantee contracts issued together with the related ECL allowance analysed by the ECL stage profile at 

Gross carrying amount

Analysed by ECL stage profile

At amortised cost

2019

At FVTPL

Total

Stage 1 Stage 2 Stage 3

POCI

Total

Total

31 December 2019 and 2018:

Gross exposures to customers

Concentration by industry sector

Agriculture

Energy

Manufacturing

Property and construction

Distribution

Transport

Financial

Other services

Personal: Residential mortgages

Other

Total

Concentration by location(1)

Republic of Ireland

United Kingdom

North America

Rest of the World

ECL allowance

Concentration by industry sector

Agriculture

Energy

Manufacturing

Property and construction

Distribution

Transport

Financial

Other services

Personal: Residential mortgages

Other

Total

Concentration by location(1)

Republic of Ireland

United Kingdom

North America

Rest of the World

(1)Based on country of risk.

€ m

–

–

–

77

–

–

–

–

–

–

77

77

–

–

–

77

Loan 
commitments 
and financial 
guarantees 
issued
€ m

547

633

1,461

1,646

1,307

576

497

1,953

Loans and 
advances to 
customers

€ m

1,741

1,490

3,143

7,299

5,257

1,936

764

5,981

31,454

2,984

62,049

46,893

9,589

3,192

2,375

€ m

2,288

2,123

4,604

8,945

6,564

2,512

1,261

7,934

€ m

1,993

2,104

4,352

8,054

5,840

2,438

1,248

7,514

€ m

213

15

180

460

532

41

9

295

€ m

€ m

82

4

72

431

192

33

4

125

–

–

–

–

–

–

–

–

€ m

2,288

2,123

4,604

8,945

6,564

2,512

1,261

7,934

866

32,320

27,816

2,151

2,158

195

32,320

2,764

5,748

5,119

429

200

–

5,748

12,250

74,299

66,478

4,325

3,301

195

74,299

9,496

56,389

2,253

11,842

120

381

3,312

2,756

49,820

10,735

3,249

2,674

3,424

2,951

194

56,389

777

61

63

330

2

18

–

–

1

11,842

3,312

2,756

62,049

12,250

74,299

66,478

4,325

3,301

195

74,299

ECL allowance

Analysed by ECL stage profile

2019

Total

Stage 1 Stage 2 Stage 3

POCI

Total

Loans and 
advances to 
customers

€ m

40

7

41

189

125

14

6

72

569

175

Loan 
commitments 
and financial 
guarantees 
issued
€ m

2

1

3

20

4

1

–

5

–

6

€ m

42

8

44

209

129

15

6

77

569

181

€ m

€ m

€ m

€ m

€ m

8

4

8

34

34

6

3

24

10

23

11

1

12

26

45

3

1

17

52

43

23

3

24

149

50

6

2

36

476

115

884

814

68

–

2

–

–

–

–

–

–

–

–

31

–

31

42

8

44

209

129

15

6

77

569

181

1,280

31

1,121

–

–

–

132

15

12

1,238

42

1,280

154

211

1,087

125

15

11

1,238

34

1,121

7

–

1

132

15

12

103

35

9

7

173

29

6

3

42

1,280

154

211

884

31

1,280

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management 2.1 Credit risk – Credit profile of the loan portfolio

Gross exposures to customers

Gross carrying amount

Analysed by ECL stage profile

At amortised cost

121

2018

At FVTPL

Total

Stage 1

Stage 2

Stage 3

POCI

Total

Total

Loans and 
advances to 
customers

€ m

1,836

983

2,934

7,804

5,518

1,779

595

5,921

32,315

3,075

62,760

48,530

8,864

3,036

2,330

Concentration by industry sector

Agriculture

Energy

Manufacturing

Property and construction

Distribution

Transport

Financial

Other services

Personal: Residential mortgages

Other

Total

Concentration by location(1)

Republic of Ireland

United Kingdom

North America

Rest of the World

Loan 
commitments 
and financial 
guarantees 
issued
€ m

556

609

1,227

1,528

1,298

414

303

€ m

2,392

1,592

4,161

9,332

6,816

2,193

898

2,450

8,371

€ m

2,018

1,547

3,947

7,602

5,879

2,099

836

7,856

€ m

196

31

152

460

450

73

28

261

€ m

178

14

62

1,268

487

21

34

254

€ m

–

–

–

2

–

–

–

–

€ m

2,392

1,592

4,161

9,332

6,816

2,193

898

8,371

€ m

–

–

–

147

–

–

–

–

–

–

356

32,671

25,940

3,450

3,047

234

32,671

3,146

6,221

5,347

516

358

–

6,221

11,887

74,647

63,071

5,617

5,723

236

74,647

147

8,496

57,026

2,441

11,305

94

856

3,130

3,186

46,635

10,269

3,125

3,042

4,899

5,258

234

57,026

147

659

2

57

376

3

86

1

–

1

11,305

3,130

3,186

–

–

–

62,760

11,887

74,647

63,071

5,617

5,723

236

74,647

147

ECL allowance

ECL allowance

Analysed by ECL stage profile

2018

Total

Stage 1

Stage 2

Stage 3

POCI

Total

Loans and 
advances to 
customers

€ m

77

14

49

480

283

17

12

141

713

253

Loan 
commitments 
and financial 
guarantees 
issued
€ m

2

1

4

30

8

–

–

7

–

6

€ m

€ m

€ m

€ m

€ m

79

15

53

510

291

17

12

148

713

259

€ m

14

4

8

43

48

5

2

21

8

32

20

5

16

39

64

4

2

31

51

54

45

6

29

428

179

8

8

96

623

173

–

–

–

–

–

–

–

–

31

–

31

79

15

53

510

291

17

12

148

713

259

2,097

2,039

58

2,097

185

286

1,595

1,787

208

2

42

2,039

47

10

–

1

58

1,834

218

2

43

150

29

2

4

240

44

–

2

1,413

145

–

37

31

1,834

–

–

–

218

2

43

2,097

185

286

1,595

31

2,097

Concentration by industry sector

Agriculture

Energy

Manufacturing

Property and construction

Distribution

Transport

Financial

Other services

Personal: Residential mortgages

Other

Total

Concentration by location(1)

Republic of Ireland

United Kingdom

North America

Rest of the World

(1)Based on country of risk.

AIB Group plc Annual Financial Report 2019Risk Management 123456122

2.1 Credit risk – Credit profile of the loan portfolio
Aged analysis of contractually past due loans and advances to customers
The following table shows aged analysis of contractually past due loans and advances to customers by industry sector analysed by ECL 

staging and segment at 31 December 2019 and 2018:

1–30 days
€ m

31–60 days
€ m

61–90 days
€ m

91–180 days 181–365 days
€ m

€ m

> 365 days
€ m

At amortised cost

Industry sector

Agriculture

Energy

Manufacturing

Property and construction

Distribution

Transport

Financial

Other services

Personal:

Residential mortgages

Credit cards

Other

Total gross carrying amount

ECL staging

Stage 1

Stage 2

Stage 3

POCI

Segment

Retail Banking

CIB

AIB UK

Group

As a percentage of total gross
loans at amortised cost

At FVTPL

Industry sector

Property and construction

Total at FVTPL

Segment

Retail Banking

As a percentage of

total gross loans at FVTPL

29

4

7

33

37

3

1

26

416

19

63

638

196

300

127

15

638

551

41

46

–

638

%

1.03

€ m

–

–

€ m

–

–

%

–

2

–

1

15

4

1

–

3

136

6

15

183

–

90

89

4

183

164

2

17

–

183

%

0.29

€ m

–

–

€ m

–

–

%

–

2

–

3

3

2

–

–

4

86

3

13

116

–

33

79

4

116

106

–

10

–

116

%

0.19

€ m

–

–

€ m

–

–

%

–

3

–

3

12

5

1

–

10

141

5

22

202

–

–

198

4

202

185

–

17

–

202

%

0.33

€ m

–

–

€ m

–

–

%

–

6

–

4

12

7

1

1

8

141

14

28

222

–

–

217

5

222

200

1

21

–

222

%

0.36

€ m

–

–

€ m

–

–

%

–

2019

Total
€ m

54

8

25

216

86

10

4

71

1,832

47

212

2,565

196

423

1,897

49

2,565

12

4

7

141

31

4

2

20

912

–

71

1,204

–

–

1,187

17

1,204

1,114

2,320

–

90

–

44

201

–

1,204

2,565

%

1.94

€ m

–

–

€ m

–

–

%

–

%

4.14

€ m

–

–

€ m

–

–

%

–

The figures reported are inclusive of overdrafts, bridging loans and cases with expired limits.

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management 2.1 Credit risk – Credit profile of the loan portfolio
Aged analysis of contractually past due loans and advances to customers (continued)

1–30 days
€ m

31–60 days
€ m

61–90 days
€ m

91–180 days 181–365 days
€ m

€ m

> 365 days
€ m

At amortised cost

Industry sector

Agriculture

Energy

Manufacturing

Property and construction

Distribution

Transport

Financial

Other services

Personal:

Residential mortgages

Credit cards

Other

Total gross carrying amount

ECL staging

Stage 1

Stage 2

Stage 3

POCI

Segment

Retail Banking

CIB

AIB UK

Group

As a percentage of total gross
loans at amortised cost

At FVTPL

Industry sector

Property and construction

Total at FVTPL

Segment

Retail Banking

As a percentage of

total gross loans at FVTPL

36

–

11

75

66

4

2

23

463

21

52

753

221

323

191

18

753

651

64

38

–

753

%

1.20

€ m

–

–

€ m

–

–

%

–

5

2

1

20

8

1

–

4

136

4

13

194

–

79

110

5

194

168

1

25

–

194

%

0.31

€ m

–

–

€ m

–

–

%

0.13

4

–

1

21

6

1

–

3

112

3

15

166

–

37

127

2

166

152

–

14

–

166

%

0.26

€ m

–

–

€ m

–

–

%

–

10

–

3

32

9

1

–

8

154

6

19

242

–

–

237

5

242

230

–

12

–

242

%

0.39

€ m

–

–

€ m

–

–

%

–

11

3

3

51

25

3

–

16

195

17

31

355

–

–

349

6

355

331

–

24

–

355

%

0.57

€ m

–

–

€ m

–

–

%

–

123

2018

Total
€ m

147

13

40

731

307

18

5

159

2,486

51

286

4,243

221

439

3,524

59

4,243

81

8

21

532

193

8

3

105

1,426

–

156

2,533

–

–

2,510

23

2,533

2,352

3,884

2

179

–

67

292

–

2,533

4,243

%

4.04

€ m

2

2

€ m

2

2

%

1.31

%

6.76

€ m

2

2

€ m

2

2

%

1.44

In the year to 31 December 2019, total loans past due reduced by € 1.6 billion to € 2.6 billion or 4.1% of total loans and advances 
to customers (2018: € 4.2 billion or 6.8%). The reduction was predominately in the greater than 365 days past due category which 
decreased by € 1.3 billion primarily due to portfolio sales of distressed loans.

Residential mortgage loans which were past due at 31 December 2019 amounted to € 1.8 billion. This represents 71% of total loans 
which were past due (2018: € 2.5 billion or 59%). The level of residential mortgage loans in early arrears (less than 30 days past due) 
continues to decrease which is due to the active management of early arrears cases and the favourable economic environment.

Property and construction loans which were past due represent 8% or € 0.2 billion of total loans which were past due (2018: 17% or 
€ 0.7 billion), with non-property business at 10% or € 0.3 billion (2018: 16% or € 0.7 billion) and other personal at 10% or € 0.3 billion 
(2018: 8% or € 0.3 billion).

All loans past due by 90 days or more on any material obligation are considered non-performing/defaulted.

AIB Group plc Annual Financial Report 2019Risk Management 123456124

2.1 Credit risk – Credit profile of the loan portfolio
Loans written-off and recoveries of previously written-off loans
The following table analyses loans written-off and recoveries of previously written-off loans by geography(1) and industry sector for the 
years ended 31 December 2019 and 2018:

Loans written-off

Agriculture

Energy

Manufacturing

Property and construction

Distribution

Transport

Financial

Other services

Personal – Residential mortgages

– Other

Recoveries of amounts
previously written-off

Agriculture

Energy

Manufacturing

Property and construction

Distribution

Transport

Financial

Other services

Personal – Residential mortgages

– Other

(1)By country of risk

Ireland

United Kingdom

Rest of the World

Total

2019
€ m

–

0.3

1.3

12.9

11.4

–

–

2.1

173.1

35.5

236.6

2018
€ m

19.0

5.1

19.8

112.0

37.3

3.2

0.1

83.0

543.2

56.0

878.7

2019
€ m

0.1

–

0.6

2018
€ m

0.1

5.5

5.4

61.2

65.9

8.0

0.7

–

8.8

14.1

3.1

96.6

9.7

–

5.2

4.9

15.8

6.2

118.7

2019
€ m

2018
€ m

–

–

–

26.1

–

1.4

–

–

1.1

–

28.6

–

–

–

–

5.8

–

1.6

19.8

4.5

0.2

31.9

2019
€ m

0.1

0.3

1.9

100.2

19.4

2.1

–

10.9

188.3

38.6

2018
€ m

19.1

10.6

25.2

177.9

52.8

3.2

6.9

107.7

563.5

62.4

361.8

1,029.3

Ireland

United Kingdom

Rest of the World

Total

2019
€ m

4.0

0.1

1.1

18.9

1.4

0.8

0.5

1.5

34.9

22.1

85.3

2018
€ m

7.4

0.7

1.7

28.1

10.5

0.8

0.2

12.1

24.2

23.0

108.7

2019
€ m

2018
€ m

2019
€ m

2018
€ m

–

–

–

0.5

2.2

–

–

0.5

0.8

–

4.0

–

–

–

0.9

0.4

–

–

2.6

0.8

2.6

7.3

–

–

–

–

–

–

–

0.4

–

–

0.4

–

–

–

4.1

–

–

–

–

0.2

–

4.3

2019
€ m

4.0

0.1

1.1

19.4

3.6

0.8

0.5

2.4

35.7

22.1

89.7

2018
€ m

7.4

0.7

1.7

33.1

10.9

0.8

0.2

14.7

25.2

25.6

120.3

The contractual amount outstanding of loans written-off during the year that are subject to enforcement activity amounted to 
€ 202 million (2018: € 750 million) which includes both full and partial write-offs. Total cumulative non-contracted loans written-off at 
31 December 2019 amounted to € 1,919 million (2018: € 3,414 million).*

*Forms an integral part of the audited financial statements

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management 125

2.1 Credit risk – Credit profile of the loan portfolio
Gross loans(1) and ECL movements
The following tables set out the movements in the gross carrying amount and ECL allowance for loans and advances to customers by 
ECL staging for the years to 31 December 2019 and 2018.

Accounts that triggered movements between Stage 1 and Stage 2 as a result of failing/curing a quantitative measure only (as disclosed 
on page 89) and that subsequently reverted within the period to their original stage, are excluded from ‘Transferred from Stage 1 to 
Stage 2 and ‘Transferred from Stage 2 to Stage 1’. The Group believes this presentation aids the understanding of the underlying credit 
migration.

Gross carrying amount movements – total

At 1 January

Transferred from Stage 1 to Stage 2

Transferred from Stage 2 to Stage 1

Transferred to Stage 3

Transferred from Stage 3

New loans originated/top-ups

Redemptions/repayments

Interest credited

Write-offs

Derecognised due to disposals

Exchange translation adjustments

Impact of model, parameter and overlay changes

Other movements

At 31 December 2019

At 1 January

Transferred from Stage 1 to Stage 2

Transferred from Stage 2 to Stage 1

Transferred to Stage 3

Transferred from Stage 3

Other changes in net exposures

Write-offs

Derecognised due to disposals

Interest applied to accounts

Exchange translation adjustments

Other movements

At 31 December 2018

(17)

(13,042)

Stage 1
€ m

51,693

(3,287)

3,070

(254)

120

12,110

(11,124)

1,736

–

(326)

521

333

131

Stage 2
€ m

5,290

3,287

(3,070)

(655)

447

–

(1,111)

169

–

(47)

40

(333)

(25)

Stage 3
€ m

5,541

POCI
€ m

236

–

–

909

(567)

–

(790)

83

(357)

(1,673)

17

–

(23)

–

–

–

–

2

9

(5)

(6)

–

–

(25)

 194 

 54,723 

 3,992 

 3,140 

Stage 1
€ m

46,021

(2,777)

2,833

(302)

129

Stage 2
€ m

7,912

2,777

(2,833)

(658)

648

2,393

(1,543)

–

(3)

1,503

78

1,818

51,693

–

(21)

231

(12)

(1,211)

5,290

Stage 3
€ m

9,011

POCI
€ m

238

–

–

960

(777)

(1,251)

(1,029)

(1,013)

140

–

(500)

5,541

–

–

–

–

–

–

–

–

–

(2)

236

2019*

Total
€ m

62,760

–

– 

–

–

12,112

1,997

(362)

(2,052)

578

–

58

 62,049 

2018*

Total
€ m

63,182

–

–

–

–

(401)

(1,029)

(1,037)

1,874

66

105

62,760

(1)Movements on the gross loans table have been prepared on a ‘sum of the months’ basis.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Risk Management 123456126

2.1 Credit risk – Credit profile of the loan portfolio
Gross loans and ECL movements (continued)

ECL allowance movements – total

At 1 January

Transferred from Stage 1 to Stage 2

Transferred from Stage 2 to Stage 1

Transferred to Stage 3

Transferred from Stage 3

Net re-measurement

New loans originated/top-ups

Redemptions/repayments

Impact of model and overlay changes

Impact of credit or economic risk parameters

Income statement net credit impairment charge/(writeback)

Write-offs

Derecognised due to disposals

Exchange translation adjustments

Other movements

At 31 December 2019

At 1 January

Net re-measurement of ECL allowance – income statement

Exchange translation adjustments

Other movements with no income statement impact:

Changes in ECL allowance due to write-offs

Changes in ECL allowance due to disposals

Transfer in

At 31 December 2018

Stage 3
€ m

1,566

POCI
€ m

31

Stage 1
€ m

Stage 2
€ m

171

(33)

59

(10)

10

(73)

40

(14)

(4)

1

(24)

–

(4)

2

(4)

271

235

(211)

(93)

21

(22)

–

(15)

5

10

(70)

–

(2)

2

1

141

202

Stage 1
€ m

Stage 2
€ m

156

18

–

–

(1)

(2)

303

(23)

–

–

(2)

(7)

–

–

203

(86)

(17)

–

–

72

32

204

(357)

(557)

5

3

864

Stage 3
€ m

3,136

(99)

(1)

(1,029)

(469)

28

171

271

1,566

2019*

Total
€ m

2,039

202

(152)

100

(55)

(110)

40

(30)

76

46

117

(362)

(565)

9

–

1,238

2018*

Total
€ m

3,616

(89)

(1)

(1,029)

(472)

14

2,039

–

–

–

–

2

–

(1)

3

3

7

(5)

(2)

–

–

31

POCI
€ m

21

15

–

–

–

(5)

31

Total exposures to which an ECL applies decreased during the year by € 0.7 billion from € 62.8 billion as at 1 January 2019 to 
€ 62.1 billion as at 31 December 2019.

Stage transfers are a key component of ECL allowance movements (i.e. Stage 1 to Stage 2 to Stage 3) being the primary driver of a 
higher income statement charge (and vice versa) in addition to the net re-measurement of ECL due to change in risk parameters within 
a stage.

Transfers from Stage 1 to Stage 2 of € 3.3 billion represent the underlying credit activity where a significant increase in credit risk 
occurred at some point during the year through either the quantitative or qualitative criteria for stage movement. The main driver of the 
movements to Stage 2 was the doubling of PDs, subject to 50bps. 41% of the movements relied on a qualitative or backstop indicator of 
significant increase in credit risk (e.g. forbearance or movement to a watch grade) of which 3% relied solely on the backstop of 30 days 
past due to identify that a significant increase in credit risk had occurred. Of the € 3.3 billion which transferred from Stage 1 to Stage 2 
during the year, approximately € 2.2 billion is reported as Stage 2 at 31 December 2019.

Similarly, transfers from Stage 2 to Stage 1 of € 3.1 billion represent those loans where the triggers for significant increase in credit risk 
no longer apply or loans that have fulfilled a probation period. These transfers include loans which have been upgraded through normal 
credit management process.

In 2019, following an assessment of the mortgage exposures, a change to the quantitative SICR threshold from 50bps to 85bps was 
approved by the Group. This was implemented in the Irish residential mortgage portfolio as at December 2019. This change resulted 
in a gross loan Stage 2 to Stage 1 transfer of € 0.4 billion reflected within other movements. 99% of the loans impacted carry a strong/
satisfactory risk rating with an immaterial impact on the ECL allowance.

*Forms an integral part of the audited financial statements

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management 127

2.1 Credit risk – Credit profile of the loan portfolio
Gross loans and ECL movements (continued)
Transfers from Stage 2 to Stage 3 of € 0.7 billion represent those loans that defaulted during the period. These arose in cases where 
it was determined that the customers were unlikely to pay their credit obligations in full without the realisation of collateral regardless 
of the existence of any past due amount or the number of days past due. In addition, transfers also include all credit obligors that are 
90 days or more past due on a material obligation. Of the transfers from Stage 2 to Stage 3 € 0.2 billion had transferred from Stage 1 to 
Stage 2 earlier in the year.

Transfers from Stage 3 to Stage 2 of € 0.4 billion were mainly driven by resolution activity with the customer, through either restructuring 
or forbearance previously granted and which subsequently adhered to default probation requirements. As part of the credit management 
practices, active monitoring of loans and their adherence to default probation requirements is in place. Transfers from Stage 3 to Stage 
1 of € 0.1 billion primarily reflect curing events from default where no forbearance measure was required.

Disposals of € 2.1 billion primarily reflects the portfolio sales of distressed loans during the year which was a key driver of the Stage 3 
reductions across all sectors.

Reductions due to write-offs continue to reflect the utilisation of ECL stock as a result of the restructure of customer debt in line with the 
Group’s strategy.

Recalibration and enhancements to take account of updated observed outcomes within the Group’s definition of default and the IFRS 9 
staging process resulted in an increase in Stage 1 gross loans of € 50 million and a reduction in Stage 2 and Stage 3 gross loans of 
€ 40 million and € 10 million respectively which are reflected within other movements.

The revision of the macroeconomic factors and probability weightings resulted in a € 46 million ECL charge.

In summary, the staging movements of the overall portfolio were as follows:

Stage 1 loans increased by € 3 billion in 2019 with an ECL of € 0.1 billion and resulting cover of 0.3%. This was primarily on foot of net 
new lending and loans curing to Stage 1.

Stage 2 loans decreased by € 1.3 billion in 2019 with an ECL of € 0.2 billion and resulting cover of 5.1%. This was driven by repayments 
and redemptions and loans for which a significant increase in credit risk no longer applied and/or which had completed a probation 
period.

Stage 3 loans decreased by € 2.4 billion in 2019 with the ECL cover reducing from 28.3% to 27.5%. Key drivers were portfolio sales of 
distressed loans and loans completing default probation periods. The reduction in cover reflects the disposal of loans which carried a 
higher average ECL charge.

Further details on stage movements by asset class are set out in the tables on the following page.

AIB Group plc Annual Financial Report 2019Risk Management 123456128

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AIB Group plc Annual Financial Report 2019Risk Management  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
129

2.1 Credit risk – Credit profile of the loan portfolio
Movements in off-balance sheet exposures
The following tables set out the movements in the nominal amount and ECL allowance for loan commitments and financial guarantees by 

ECL staging for the year to 31 December 2019:

Nominal amount movements

Loan commitments

Financial guarantees

2019*

At 1 January

Transferred from Stage 1 to Stage 2

Transferred from Stage 2 to Stage 1

Transferred to Stage 3

Transferred from Stage 3

Net movement

Derecognised due to disposals

At 31 December 2019

ECL allowance movements

At 1 January

Transferred from Stage 1 to Stage 2

Transferred from Stage 2 to Stage 1

Transferred to Stage 3

Transferred from Stage 3

Net re-measurement

Income statement (credit)/charge

Derecognised due to disposals

Other movements

At 31 December 2019

Stage 1 Stage 2 Stage 3
€ m

€ m

€ m

Total
€ m

Stage 1 Stage 2 Stage 3
€ m

€ m

€ m

10,688

(241)

170

(39)

11

509

–

11,098

296

241

(170)

(7)

4

(41)

–

323

123

11,107

–

–

46

(15)

(36)

–

–

–

–

–

432

–

118

11,539

691

(5)

16

(3)

–

(44)

2

657

31

5

(16)

–

–

(9)

–

11

58

–

–

3

(1)

(26)

9

43

Total
€ m

780

–

–

–

(1)

(79)

11

711

2019*

Loan commitments

Financial guarantees

Stage 1 Stage 2 Stage 3
€ m

€ m

€ m

13

(4)

8

–

–

(6)

(2)

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(1)

10

11

24

(26)

(2)

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(1)

(5)

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2

8

1

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1

–

–

1

–

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1

Total
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25

20

(18)

(1)

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(7)

(6)

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19

Stage 1 Stage 2 Stage 3
€ m

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€ m

3

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1

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1

3

1

1

(1)

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–

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1

2

29

–

–

–

–

(4)

(4)

(5)

(2)

18

The internal credit grade profile of loan commitments and financial guarantees is set out in the following table:

Strong

Satisfactory

Criticised watch

Criticised recovery

Default

Total

2019*
€ m

8,230

3,642

197

19

162

12,250

Non-performing off-balance sheet commitments

Total non-performing off-balance sheet commitments amounted to € 162 million (2018: € 183 million).

*Forms an integral part of the audited financial statements

Total
€ m

33

1

–

–

–

(6)

(5)

(5)

–

23

2018*
€ m

8,713

2,721

255

15

183

11,887

AIB Group plc Annual Financial Report 2019Risk Management 123456130

2.1 Credit risk – Investment securities
The following table analyses the carrying value of investment securities by major classification together with the unrealised gains and 

losses for those securities measured at FVOCI and FVTPL at 31 December 2019 and 2018:

Debt securities at FVOCI

Irish Government securities

Euro government securities

Non Euro government securities

Supranational banks and government agencies

Collateralised mortgage obligations

Other asset backed securities

Euro bank securities

Non Euro bank securities

Euro corporate securities

Non Euro corporate securities

Total debt securities at FVOCI

Debt securities at amortised cost

Asset backed securities

Euro corporate securities

Non Euro corporate securities

Total debt securities at amortised cost

Equity securities
Equity investments at FVOCI(1)

Equity investments at FVTPL

Total investment securities

2019

2018

Carrying
value
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Unrealised 
gross gains
€ m

Unrealised 
gross losses
€ m

Carrying
value
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Unrealised 
gross gains
€ m

Unrealised 
gross losses
€ m

5,296

1,538

212

1,034

222

106

5,343

1,654

375

101

381

63

4

22

1

–

77

12

12

5

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–

–

(1)

(2)

–

(3)

(2)

(1)

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6,282

1,921

158

1,132

264

103

5,007

815

216

48

401

78

3

26

–

–

46

1

–

–

15,881

577

(10)

15,946

555

591

14

30

635

458

357

17,331

187

–

–

187

468

260

16,861

425

84

1,064

414

147

1,138

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(14)

(6)

(4)

(2)

(7)

(11)

–

(11)

(6)

(2)

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(49)

–

(3)

(52)

Debt securities and related ECL analysed by IFRS 9 staging at 31 December 2019 and 2018

Stage 1
€ m

Stage 2
€ m

Stage 3
€ m

At amortised cost – gross

ECL allowance

At amortised cost – carrying value

At FVOCI – carrying value

ECL allowance (included in carrying value)

Total carrying value

635

–

635

15,881

(4)

16,516

–

–

–

–

–

–

–

–

–

–

–

–

2019*

Total
€ m

635

–

635

15,881

(4)

16,516

Stage 1
€ m

Stage 2
€ m

Stage 3
€ m

187

–

187

15,946

(4)

16,133

–

–

–

–

–

–

–

–

–

–

–

–

2018

Total
€ m

187

–

187

15,946

(4)

16,133

(1) Includes NAMA subordinated bonds with a fair value of € 458 million (2018: € 468 million) of which unrealised gains amount to € 414 million 

(2018: € 425 million).

*Forms an integral part of the audited financial statements

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management 131

2.1 Credit risk – Investment securities (continued)
The following table categorises the debt securities portfolio by contractual residual maturity and weighted average yield at 31 December 

2019 and 2018:

At FVOCI

Irish Government securities

Euro government securities

Non Euro government securities

Supranational banks and government agencies

Collateralised mortgage obligations

Other asset backed securities

Euro bank securities

Non Euro bank securities

Euro corporate securities

Non Euro corporate securities

Total at FVOCI

At amortised cost

Asset backed securities

Euro corporate securities

Non Euro corporate securities

Total at amortised cost

At FVOCI

Irish Government securities

Euro government securities

Non Euro government securities

Supranational banks and government agencies

Collateralised mortgage obligations

Other asset backed securities

Euro bank securities

Non Euro bank securities

Euro corporate securities

Non Euro corporate securities

Total at FVOCI

At amortised cost

Asset backed securities

Total at amortised cost

Within 1 year

€ m Yield %

After 1 but
within 5 years

After 5 but
within 10 years

€ m Yield %

€ m Yield %

1,217

115

21

111

–

–

988

54

–

6

2,512

–

–

–

–

4.4

2.4

3.3

0.8

–

–

0.8

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1.3

2.6

–

–

–

–

1,349

1,155

124

438

–

–

3,433

1,454

100

11

8,064

–

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10

10

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1.6

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1.3

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1.7

0.5

2.1

1.4

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3

1,710

260

67

92

7

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922

146

257

84

3,545

30

14

20

64

0.9

0.5

1.5

1.0

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1.0

2.8

0.9

2.9

1.6

3.6

2.8

Within 1 year

€ m Yield %

After 1 but
within 5 years

After 5 but
within 10 years

€ m Yield %

€ m Yield %

1,951

210

38

134

–

–

5.0

1.9

3.3

1.7

–

–

797

0.9

–

8

–

–

–

–

2,457

1,221

90

581

–

–

3,767

781

63

14

3,138

3.6

8,974

–

–

–

–

–

–

3.7

1.8

2.3

1.0

–

–

0.6

1.7

1.2

1.3

1.8

–

–

1,091

490

30

96

9

–

443

34

130

34

2,357

–

–

1.3

1.4

1.1

1.7

2.2

–

0.7

3.2

1.3

4.1

1.3

–

–

2019

After 10 years

€ m Yield %

1,020

8

–

393

215

106

–

–

18

–

1,760

0.9

0.7

–

2.8

2.4

0.1

–

–

1.2

–

1.5

561

2.2

–

–

–

–

561

2.2

2018

After 10 years

€ m Yield %

783

1.3

–

–

321

255

103

–

–

15

–

1,477

187

187

–

–

3.0

2.4

0.1

–

–

1.7

–

1.8

2.3

2.3

AIB Group plc Annual Financial Report 2019Risk Management 123456132

2.1 Credit risk – Investment securities (continued)
The following tables analyse the investment securities portfolio by geography at 31 December 2019 and 2018:

Government securities

Republic of Ireland

Italy

France

Spain

Netherlands

Germany

Belgium

Austria

Portugal

Slovakia

United Kingdom

Czech Republic

Poland

Saudi Arabia

Kuwait

United Arab Emirates

Asset backed securities

United States of America

Republic of Ireland

Netherlands

France

Bank securities

Republic of Ireland

France

Netherlands

United Kingdom

Australia

Sweden

Canada

Finland

Norway

Belgium

Germany

Denmark

New Zealand

Switzerland

United States of America

Singapore

Spain

Irish 
Government
€ m

Euro 
government
€ m

Non Euro 
government
€ m

Irish 
Government
€ m

Euro 
government
€ m

Non Euro 
government
€ m

2019*

2018*

5,296

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

516

63

868

33

–

23

27

–

8

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

21

11

43

73

29

35

6,282

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

497

117

1,048

138

53

23

28

17

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

60

11

43

44

–

–

5,296

1,538

212

6,282

1,921

158

2019*

Total
€ m

364

372

169

14

919

Euro
€ m

358

908

537

690

396

390

753

238

307

80

37

118

24

54

40

77

–

2018*

Total
€ m

292

158

85

19

554

2018*

Non Euro
€ m

–

86

55

165

124

80

184

–

40

–

–

–

–

22

42

17

–

Euro
€ m

2019*

Non Euro
€ m

284

985

451

764

377

398

855

178

338

102

141

142

69

59

48

113

39

–

212

62

389

245

136

347

–

82

–

25

–

–

36

58

47

15

*Forms an integral part of the audited financial statements

5,343

1,654

5,007

815

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management 133

2.1 Credit risk – Investment securities (continued)
Debt securities at FVOCI
Debt securities held at fair value through other comprehensive income (“FVOCI”) remained at € 15.9 billion (nominal € 15.1 billion) 
at 31 December 2019 with a fair value of € 15.9 billion (nominal € 15.2 billion) at 31 December 2018. Bank securities increased by 
€ 1.2 billion offset by decreases in Irish Government securities of € 1 billion.

The external ratings profile remained relatively static with total investment grade ratings remaining at 100%. The profile of the 
investment grade ratings was AAA: 31% (2018: 29%); AA: 42% (2018: 12%); A: 19% (2018: 46%); and BBB: 8% (2018: 13%).

Republic of Ireland securities
The fair value of Irish debt securities amounted to € 6.0 billion at 31 December 2019 (2018: € 6.8 billion) and consisted of sovereign 
debt € 5.3 billion (2018: € 6.3 billion), senior unsecured bonds of € 0.1 billion (2018: € 0.1 billion), covered bonds of € 0.2 billion 
(2018: € 0.2 billion) and others (corporate, and asset backed securities bonds) at € 0.2 billion (2018: € 0.2 billion). The reduction in Irish 
sovereign debt was primarily driven by bond redemptions in 2019 which reduced the nominal holding by € 1.9 billion and net purchases 
of € 0.9 billion.

United Kingdom securities
The fair value of United Kingdom securities amounted to € 1.2 billion at 31 December 2019 (2018: € 0.9 billion) and consisted of senior 
unsecured bonds of € 0.5 billion (2018: € 0.2 billion) and covered bonds of € 0.7 billion (2018: € 0.6 billion).

Euro government securities
The fair value of government securities denominated in euros (excluding those issued by the Irish Government) decreased by 
€ 0.4 billion to € 1.5 billion (2018: € 1.9 billion). This decrease was largely due to net sales of Spanish, French and German government 
securities.

Bank securities
At 31 December 2019, the fair value of bank securities of € 7.0 billion (2018: € 5.8 billion) included € 3.6 billion in covered bonds 
(2018: € 3.2 billion), € 3.1 billion in senior unsecured bank debt (2018: € 2.3 billion) and € 0.3 billion in government guaranteed 
senior bank debt (2018: € 0.3 billion). The net purchases of covered bonds (nominal € 0.3 billion) and senior non preferred debt 
(nominal € 0.9 billion) drove this increase.

Asset backed securities
Asset backed securities increased to € 0.9 billion (2018: € 0.6 billion).

Equity securities
The fair value of the NAMA subordinated bonds decreased to € 458 million (nominal € 437 million) at 31 December 2019 to 104.75% 
from 107.20% of nominal. These bonds were repaid in March 2020.

AIB Group plc Annual Financial Report 2019Risk Management 123456134

2.1 Credit risk
Credit ratings
External credit ratings of financial assets*
The following table sets out the credit quality of financial assets based on external credit ratings at 31 December 2019 and 2018. 

These include loans and advances to banks, investment debt securities and trading portfolio financial assets.

At amortised cost

Bank Corporate
€ m

€ m

Other
€ m

840

592

45

1

–

1,478

1,478

–

–

–

–

–

44

–

44

44

–

–

383

198

10

–

–

591

591

–

–

Total
€ m

1,223

790

55

45

–

2,113

2,113

–

–

Bank
€ m

987

423

32

–

1

1,443

1,443

–

–

Other
€ m

98

79

10

–

–

187

187

–

–

Total
€ m

1,085

502

42

–

1

1,630

1,630

–

–

At FVOCI

Bank Corporate Sovereign
€ m
€ m

€ m

Other
€ m

328

–

–

–

–

Total
€ m

6,893

7,025

1,935

28

–

2019

Total

€ m

8,116

7,815

1,990

73

–

1,277

5,420

1,383

–

–

8,080(1)

328

15,881

17,994

8,080

328

15,881

17,994

–

–

–

–

–

–

–

–

2018

Total

€ m

7,698

7,769

2,079

29

1

Other
€ m

367

–

–

–

–

Total
€ m

6,613

7,267

2,037

29

–

1,551

6,381

1,561

–

–

9,493(1)

367

15,946

17,576

9,493

367

15,946

17,576

–

–

–

–

–

–

–

–

5,257

1,396

344

–

–

6,997

6,997

–

–

31

209

208

28

–

476

476

–

–

4,695

807

320

–

–

5,822

5,822

–

–

–

79

156

29

–

264

264

–

–

At amortised cost

At FVOCI

Bank Corporate Sovereign
€ m
€ m

€ m

AAA/AA

A/A-

BBB+/BBB/BBB-

Sub investment

Unrated

Total

Of which: Stage 1

Stage 2

Stage 3

AAA/AA

A/A-

BBB+/BBB/BBB-

Sub investment

Unrated

Total

Of which: Stage 1

Stage 2

Stage 3

(1)Includes supranational banks and government agencies.

Large exposures
The Group Large Exposure Policy sets out maximum exposure limits to, or on behalf of, a customer or a group of connected customers.

At 31 December 2019, the Group’s top 50 drawn exposures amounted to € 4.7 billion, and accounted for 7.6% (2018: € 4.4 billion 
and 7.1%) of the Group’s on-balance sheet total gross loans and advances to customers. In addition, these customers have undrawn 

facilities amounting to € 485 million (2018: € 606 million). No single customer exposure exceeded regulatory requirements.

*Forms an integral part of the audited financial statements

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management 135

2.1  Credit risk 
Additional credit quality and forbearance disclosures on loans and advances to customers
Forbearance*
Overview
Forbearance occurs when a borrower is granted a temporary or permanent concession or an agreed change to the existing contracted 
terms of a facility (‘forbearance measure’) for reasons relating to the actual or apparent financial stress or distress of that borrower. This also 
includes a total or partial refinancing of existing debt due to a borrower availing of an embedded forbearance clause(s) in their contract. 

A forbearance agreement is entered into where a borrower is in financial difficulty to the extent that they are unable currently to repay 
both the principal and interest in accordance with the existing contracted terms of a facility. A concession or an agreed change to the 
contracted terms can be of a temporary (e.g. interest only) or permanent (e.g. term extension) nature.

The Group uses a range of initiatives to support its customers. The Group considers requests from customers who are experiencing 
cash flow difficulties on a case by case basis in line with the Group’s Forbearance Policy and relevant procedures, and completes an 
affordability/repayment capacity assessment taking account of factors such as current and likely future financial circumstances, the 
borrower’s willingness to resolve such difficulties, and all relevant legal and regulatory obligations to ensure sustainable measures are 
put in place as appropriate.

Group credit policies, supported by relevant processes and procedures, are in place which set out the policy rules and principles 
underpinning the Group’s approach to forbearance, ensuring the forbearance measure(s) provided to borrowers are affordable and 
sustainable, and in line with relevant regulatory requirements. Key principles include supporting viable Small Medium Enterprises 
(“SMEs”), and providing support to enable customers remain in their family home, whenever possible. The Group has implemented the 
standards for the Codes of Conduct in relation to customers in actual or apparent financial stress or distress, as set out by the Central 
Bank of Ireland, ensuring these customers are dealt with in a professional and timely manner.

A request for forbearance is a trigger event for the Group to undertake an assessment of the customer’s financial circumstances prior 
to any decision to grant a forbearance measure. This may result in the downgrading of the credit grade assigned and an increase in 
the expected credit loss. Facilities to which forbearance has been applied continue to be classified as forborne until the forbearance 
measures expire or until an appropriate probation period has passed.

The effectiveness of forbearance measures over the lifetime of the arrangements are subject to ongoing management and review. 
A forbearance measure is deemed to be effective if the borrower meets the revised or original terms of the contract over a sustained 
period of time resulting in an improved outcome for the Group and the borrower.

Mortgage portfolio
Under the mandate of the Central Bank’s Code of Conduct on Mortgage Arrears (“CCMA”), the Group introduced a four-step process 
called the Mortgage Arrears Resolution Process, or MARP. This process aims to engage with, support and find resolution for mortgage 
customers (for their primary residence only) who are in arrears, or are at risk of going into arrears.

The four step process is summarised as follows:
–  Communications – We are here to listen, support and provide advice;
–  Financial information – To allow us to understand the customer’s finances;
–  Assessment – Using the financial information to assess the customer’s situation; and
–  Resolution – We work with the customer to find an appropriate resolution.

The core objective of the process is to determine sustainable solutions that, where possible, help to keep customers in their family 
home. In addition to relevant short term measures, this includes the following long term forbearance measures which have been devised 
to assist existing Republic of Ireland primary residential mortgage customers in financial difficulty. The types of existing forbearance 
solutions currently include; low fixed interest rate sustainable solution, split mortgages, negative equity trade down, voluntary sale for 
loss, arrears capitalisation and term extension.

Non-mortgage portfolio
The Group also has in place forbearance measures for customers in the non-mortgage portfolio who are in financial difficulty. 
This approach is based on customer affordability and sustainability and applying the following core principles:
–  Customers must be treated objectively and consistently;
–  Customer circumstances and debt obligations must be viewed holistically; and
–  Solutions will be appropriately provided where customers are co-operative, and are willing but unable to pay.

The forbearance process is one of structured engagement to assess the long term levels of sustainable and unsustainable debt. 
The commercial aspects of this process require that customer affordability is viewed comprehensively, to include all available sources of 
finance for debt repayment, including unencumbered assets.

Types of non-mortgage forbearance include short term measures (such as interest only and capital and interest moratorium) and long term 
measures (such as term extension, debt consolidation, and collateral disposal). This process may result in debt write-off, where appropriate.

See accounting policy (s) ‘Impairment of financial assets’ in note 1 to the consolidated financial statements.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Risk Management 123456136

2.1  Credit risk 
Additional credit quality and forbearance disclosures on loans and advances to customers
Forbearance
The following table sets out the internal credit ratings and ECL staging of forborne loans and advances to customers at 31 December 
2019 and 2018:

Analysed by internal credit ratings

€ m

€ m

Residential 
mortgages

Other
personal

Property
and 
construction
€ m

Non-
property 
business
€ m

At amortised cost

2019

At FVTPL

Total

Total

€ m

€ m

Strong

Satisfactory

Total strong/satisfactory

Criticised watch

Criticised recovery

Total criticised

Non-performing

Gross carrying amount

Analysed by ECL staging

Stage 1

Stage 2

Stage 3

POCI

Total

–

– 

–

–

716

716

1,867
2,583(1)

7

704

1,681

191
2,583(1)

–

–

–

–

51

51

80

131

1

50

80

–

131

–

–

–

–

154

154

156

310

95

68

147

–

310

–

–

–

–

255

255

172

427

40

226

161

–

427

–

–

–

–

1,176

1,176

2,275

3,451

143

1,048

2,069

191

3,451

–

–

–

–

–

–

–

–

–

–

–

–

–

Total gross carrying amount of loans and

advances to customers

31,454

2,984

7,299

20,312

62,049

77

Analysed by internal credit ratings

€ m

€ m

Residential 
mortgages

Other
personal

At amortised cost

Property
and 
construction
€ m

Non-
property 
business
€ m

Strong

Satisfactory

Total strong/satisfactory

Criticised watch

Criticised recovery

Total criticised

Non-performing

Gross carrying amount

Analysed by ECL staging

Stage 1

Stage 2

Stage 3

POCI

Total

–

3

3

–

1,078

1,078

2,586
3,667(1)

23

1,074

2,354

216

3,667(1)

–

–

–

–

69

69

190

259

4

68

187

–

259

–

–

–

1

268

269

772

1,041

317

109

613

2

1,041

–

–

–

1

283

284

516

800

57

260

483

–

800

2018

At FVTPL

Total

€ m

–

–

–

–

–

–

49

49

–

–

–

–

–

Total

€ m

–

3

3

2

1,698

1,700

4,064

5,767

401

1,511

3,637

218

5,767

Total gross carrying amount of loans and

advances to customers

32,315

3,075

7,804

19,566

62,760

147

(1)Republic of Ireland € 2,541 million (2018: € 3,615 million) and United Kingdom € 42 million (2018: € 52 million).

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management 137

2.1  Credit risk 
Additional credit quality and forbearance disclosures on loans and advances to customers
Forbearance
Republic of Ireland residential mortgages
The Group has a Mortgage Arrears Resolution Strategy (“MARS”) for dealing with mortgage customers in actual or apparent financial 
difficulty, which builds on and formalises the Group’s Mortgage Arrears Resolution Process. The core objectives of MARS are to 
ensure that arrears solutions are sustainable in the long term and that they comply with the spirit and the letter of all relevant regulatory 
requirements. MARS includes long term forbearance measures which have been devised to assist existing Republic of Ireland primary 
residential mortgage customers in financial difficulty.

Under the definition of forbearance, which complies with that prescribed by the European Banking Authority, facilities subject to 
forbearance measures remain in forbearance stock for a minimum period of two years from the date forbearance is granted regardless 
of the forbearance type. Therefore, cases that receive a short term forbearance measure, such as interest only and return to a full 
principal and interest repayment schedule at the end of the interest only period, will remain in the stock of forbearance for at least two 
years.

The following table analyses movements in the stock of residential mortgages subject to forbearance at 31 December 2019 and 2018:

Total

At 1 January

Implementation of definition of default policy

Additions

Expired arrangements

Payments

Interest
Closed accounts(1)

Disposals

Advanced forbearance arrangements – valuation adjustments
Write-offs(2)

At 31 December

Of which:

Owner-occupier

At 1 January

Implementation of definition of default policy

Additions

Expired arrangements

Payments

Interest
Closed accounts(1)

Disposals

Advanced forbearance arrangements – valuation adjustments
Write-offs(2)

Transfer between owner-occupier and buy-to-let

Number

27,982

–

1,264

(4,134)

–

–

(1,208)

(2,496)

–

–

2019

Balance
€ m

3,615

–

153

(554)

(207)

66

(113)

(352)

1

(68)

Number

32,311

4,074

1,536

(7,224)

–

–

(1,819)

(896)

–

–

2018

Balance
€ m

4,692

550

190

(968)

(306)

88

(195)

(177)

(4)

(255)

21,408

2,541

27,982

3,615

Number

21,582

–

1,177

(3,355)

–

–

(654)

(204)

–

–

7

Balance
€ m

2,771

–

139

(444)

(167)

58

(56)

(39)

2

(65)

6

Number

25,067

1,850

1,372

(5,690)

–

–

(914)

(23)

–

–

(80)

21,582

Balance
€ m

3,549

240

173

(758)

(185)

71

(92)

(7)

(3)

(212)

(5)

2,771

At 31 December

18,553

2,205

(1)Accounts closed during the year were due primarily to customer repayments and redemptions.
(2)Includes contracted and non-contracted write-offs.

The stock of loans subject to forbearance measures decreased by € 1.1 billion from € 3.6 billion at 31 December 2018 to € 2.5 billion 
at 31 December 2019. This decrease was driven by customers exiting the forbearance probation period and by lower numbers of 
customers seeking new forbearance solutions which is reflective of improving customer ability to meet their mortgage terms.

AIB Group plc Annual Financial Report 2019Risk Management 123456138

2.1  Credit risk 
Additional credit quality and forbearance disclosures on loans and advances to customers
Forbearance
Republic of Ireland residential mortgages (continued)
Residential mortgages subject to forbearance measures by type of forbearance
The following table analyses, by type of forbearance and staging, residential mortgages based on current forbearance measures in the 

Republic of Ireland at 31 December 2019 and 2018:

Gross at amortised cost

Total

Stage 1

Stage 2

Stage 3

POCI

2019

ECL 
allowance

Number

Balance

Balance

Balance

Balance

Balance

Balance

Total

Interest only

Reduced payment

Payment moratorium

Fundamental restructure

Restructure

Arrears capitalisation

Term extension

Split mortgages

Voluntary sale for loss

Low fixed interest rate

Positive equity solutions

Other

Total forbearance

Of which: Performing

Non-performing

Of which:

Owner-occupier

Interest only

Reduced payment

Payment moratorium

Fundamental restructure

Restructure

Arrears capitalisation

Term extension

Split mortgages

Voluntary sale for loss

Low fixed interest rate

Positive equity solutions

Other

Total

5,414

1,301

954

138

531

7,772

864

829

541

1,192

1,489

383

€ m

651

195

104

15

21

961

88

117

10

173

152

54

21,408

2,541

5,433

15,975

711

1,830

4,574

1,065

782

6

190

7,093

727

807

345

1,184

1,468

312

541

153

85

1

9

865

68

113

7

172

150

41

18,553

2,205

€ m

–

–

–

2

–

–

–

–

–

–

–

5

7

4

3

–

–

–

–

– 

–

–

–

–

–

–

5

5

€ m

140

36

29

–

4

390

36

51

–

1

3

9

699

699

–

112

21

26

–

1

346

27

50

–

1

3

9

€ m

507

159

75

13

17

532

50

65

1

37

149

39

1,644

–

1,644

425

132

59

1

8

480

39

62

1

37

147

26

€ m

4

–

–

–

–

39

2

1

9

135

–

1

191

8

183

4

–

–

–

–

39

2

1

6

134

–

1

€ m

137

46

23

2

8

127

13

18

10

19

28

8

439

20

419

120

39

14

–

3

117

10

17

7

19

28

6

596

1,417

187

380

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management 2.1  Credit risk 
Additional credit quality and forbearance disclosures on loans and advances to customers
Forbearance
Republic of Ireland residential mortgages (continued)
Residential mortgages subject to forbearance measures by type of forbearance (continued)

Total

Interest only

Reduced payment

Payment moratorium

Fundamental restructure

Restructure

Arrears capitalisation

Term extension

Split mortgages

Voluntary sale for loss

Low fixed interest rate

Positive equity solutions

Other

Total forbearance

Of which: Performing

Non-performing

Of which:

Owner-occupier

Interest only

Reduced payment

Payment moratorium

Fundamental restructure

Restructure

Arrears capitalisation

Term extension

Split mortgages

Voluntary sale for loss

Low fixed interest rate

Positive equity solutions

Other

Total

Total

Stage 1

Stage 2

Stage 3

POCI

Gross at amortised cost

Number

7,671

1,682

1,180

448

901

9,915

1,187

1,119

721

1,204

1,495

459

Balance
€ m

1,054

281

142

56

41

1,317

132

165

21

177

153

76

27,982

3,615

7,821

20,161

1,074

2,541

5,590

1,178

906

2

218

8,384

905

1,060

413

1,195

1,472

259

748

191

105

–

12

1,088

89

156

12

176

151

43

21,582

2,771

Balance
€ m

Balance
€ m

Balance
€ m

Balance
€ m

–

–

–

17

–

–

–

–

–

–

–

5

22

1

21

–

–

–

–

–

–

–

–

–

–

–

5

5

221

63

46

–

5

571

62

93

–

–

–

7

830

218

96

39

36

707

66

72

3

38

152

52

1,068

2,309

1,068

–

–

2,309

165

35

41

–

2

492

43

89

–

–

–

7

580

156

64

–

10

557

44

67

3

38

150

19

874

1,688

3

–

–

–

–

39

4

–

18

139

1

12

216

5

211

3

–

–

–

–

39

2

–

9

138

1

12

204

139

2018

ECL 
allowance

Balance
€ m

211

55

25

9

19

138

15

18

17

14

9

10

540

25

515

164

41

14

–

5

111

9

16

10

14

9

5

398

AIB Group plc Annual Financial Report 2019Risk Management 123456140

2.1  Credit risk 
Additional credit quality and forbearance disclosures on loans and advances to customers
Forbearance
Republic of Ireland residential mortgages (continued)
Residential mortgages subject to forbearance measures by type of forbearance (continued)
A key feature of the forbearance portfolio is the level of advanced forbearance measures (split mortgages, low fixed interest rate, 
voluntary sale for loss, negative equity trade down and positive equity solutions) driven by the Group’s strategy to deliver sustainable 
long term solutions to customers. Advanced forbearance solutions at € 0.5 billion accounted for 18% of the total forbearance portfolio at 
31 December 2019 (2018: € 0.5 billion, 14%). Following restructure, loans are reported as defaulted for a probationary period of at least 
12 months.

Other permanent standard forbearance measures are term extensions and arrears capitalisation (which often include a term extension). 
Permanent forbearance measures are reported within the stock of forbearance for five years, and therefore, represent in some cases 
forbearance solutions which were agreed up to five years ago. These include loans where a subsequent interest only or other temporary 
arrangement had expired at 31 December 2019, but where an arrears capitalisation or term extension was awarded previously.

Arrears capitalisation continues to be the largest category of forbearance solutions at 31 December 2019, accounting for 38% by value 
of the total forbearance portfolio (2018: 36%). While actually decreasing year on year, a high proportion of the arrears capitalisation 
portfolio (55% by value) is Stage 3 at 31 December 2019. This reflects the historic nature of the forbearance event for part of the 
portfolio and the requirement that loans complete a probationary period of at least 12 months before being upgraded from default, 
as described above.

Residential mortgages subject to forbearance measures – aged analysis.
The following table sets out gross residential mortgages subject to forbearance measures analysed by credit profile and by the number 
of days past due status at 31 December 2019 and 2018:

Total

Not past due

1 - 30 days

31 - 60 days

61 - 90 days

91 - 180 days

181 - 365 days

Over 365 days

Total loans subject to forbearance

Of which:

Owner-occupier

Not past due

1 - 30 days

31 - 60 days

61 - 90 days

91 - 180 days

181 - 365 days

Over 365 days

Total

At amortised cost

Stage 1 Stage 2 Stage 3
€ m

€ m

€ m

7

–

–

–

–

–

–

7

5

–

–

–

–

–

–

5

627

65

5

2

–

–

–

613

92

67

48

99

100

625

699

1,644

531

58

5

2

–

–

–

524

85

60

45

90

92

521

596

1,417

2019

Total
€ m

1,392

171

76

54

103

104

641

At amortised cost

Stage 1
€ m

Stage 2
€ m

Stage 3
€ m

21

1

–

–

–

–

–

982

77

5

4

–

–

–

812

125

72

70

117

152

961

2,541

22

1,068

2,309

2018

Total
€ m

1,975

220

82

76

122

158

982

3,615

POCI
€ m

160

17

5

2

5

6

21

216

POCI
€ m

145

14

4

4

4

4

16

191

142

14

1,202

157

4

4

4

4

69

51

94

96

15

187

536

2,205

5

–

–

–

–

–

–

5

796

69

5

4

–

–

–

602

105

60

58

95

114

654

874

1,688

154

17

1,557

191

5

2

5

6

15

204

70

64

100

120

669

2,771

Within the forborne portfolio of € 2.5 billion at 31 December 2019, € 1.4 billion is currently performing in accordance with agreed terms. 
Continued compliance will result in loans exiting forbearance after completion of their probationary period.

The remaining € 1.1 billion includes loans that have been subject to a temporary or short term forbearance solution. These loans will 
remain classified as forborne and in arrears until a sustainable solution has been put in place.

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management 2.1  Credit risk 
Additional credit quality and forbearance disclosures on loans and advances to customers
Forbearance
Republic of Ireland residential mortgages (continued)
Republic of Ireland residential mortgages subject to forbearance measures by indexed loan-to-value ratios
The following table profiles the Republic of Ireland residential mortgage portfolio that was subject to forbearance measures by the 
indexed loan-to-value ratios at 31 December 2019 and 2018:

Less than 50%

50% – 70%

71% – 80%

81% – 90%

91% – 100%

101% – 120%

121% – 150%

Greater than 150%

Unsecured

Total forbearance

Owner-
occupier
€ m

763

602

261

193

170

136

49

20

11

Buy-to-let

€ m

111

90

36

30

21

22

12

3

11

2019

Total

€ m

874

692

297

223

191

158

61

23

22

Owner-
occupier
€ m

784

727

329

287

242

252

99

37

14

Buy-to-let

€ m

230

214

106

70

60

58

36

40

30

2,205

336

2,541

2,771

844

3,615

141

2018

Total

€ m

1,014

941

435

357

302

310

135

77

44

Negative equity in the residential mortgage portfolio in the Republic of Ireland that was subject to forbearance measures at 
31 December 2019 was 9% of the owner-occupier portfolio (2018: 14%) and 11% of the buy-to-let portfolio (2018: 16%), due primarily to 
the continued increase in property prices in 2019 and loan repayments.

AIB Group plc Annual Financial Report 2019Risk Management 123456142

2.1  Credit risk 
Additional credit quality and forbearance disclosures on loans and advances to customers
Forbearance
Non-mortgage
The following table analyses movements in the stock of loans subject to forbearance in the Republic of Ireland and the United Kingdom 
at 31 December 2019 and 2018, excluding residential mortgages which are analysed on pages 137 to 141.

Other 
personal

€ m

255

–

26

–

(7)

(30)

(54)

(67)

123

4

–

5

(3)

–

1

1

–

–

8

Property
and 
construction
€ m

1,006

–

25

(2)

(17)

(80)

(361)

(293)

278

35

–

5

(2)

(2)

1

(5)

–

–

32

259

1,041

Non-
property 
business
€ m

766

–

134

(5)

(2)

(133)

(213)

(144)

403

34

–

6

–

(2)

(11)

(3)

–

–

24

800

–

140

(5)

(2)

(135)

(224)

–

31

–

(10)

(30)

(53)

(66)

–

–

–

30

(2)

(19)

(82)

(360)

(298)

(147)

–

–

–

–

2019

Total

€ m

2,027

–

185

(7)

(26)

(243)

(628)

(504)

804

73

–

16

(5)

(4)

(9)

(7)

–

–

64

Other 
personal

€ m

641

(211)

35

(11)

(22)

(111)

(42)

(24)

255

3

6

1

–

(5)

(1)

–

–

–

4

Property
and 
construction
€ m

Non-
property 
business
€ m

1,311

1,236

66

242

(4)

(40)

(84)

(347)

(138)

1,006

49

5

5

(1)

(3)

(8)

(12)

–

–

35

(22)

104

(11)

(59)

(351)

(96)

(35)

766

45

18

6

–

(12)

(18)

(5)

–

–

34

2018

Total

€ m

3,188

(167)

381

(26)

(121)

(546)

(485)

(197)

2,027

97

29

12

(1)

(20)

(27)

(17)

–

–

73

2,100

644

1,360

1,281

3,285

–

201

(7)

(31)

(247)

(637)

(511)

–

–

(205)

36

(11)

(22)

(116)

(43)

71

247

(4)

(41)

(87)

(355)

(4)

110

(11)

(59)

(363)

(114)

(24)

(150)

(40)

–

–

–

–

–

–

(138)

393

(26)

(122)

(566)

(512)

(214)

–

–

Republic of Ireland

At 1 January

Implementation of definition

of default policy

Additions

Fundamental restructures –
valuation adjustments

Write-offs

Expired arrangements

Closed accounts

Movements in the stock
of forbearance loans

At 31 December

United Kingdom

At 1 January

Implementation of definition

of default policy

Additions

Write-offs

Expired arrangements

Closed accounts

Movements in the stock
of forbearance loans

Disposals

Exchange translation

adjustments

At 31 December

Total

At 1 January

Implementation of definition

of default policy

Additions

Fundamental restructures –
valuation adjustments

Write-offs

Expired arrangements

Closed accounts

Movements in the stock
of forbearance loans

Disposals

Exchange translation

adjustments 

At 31 December

131

310

427

868

259

1,041

800

2,100

The non-mortgage forbearance portfolio has reduced by € 1.2 billion to € 0.9 billion at 31 December 2019.

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management 143

2.1  Credit risk 
Additional credit quality and forbearance disclosures on loans and advances to customers
Forbearance
Non-mortgage subject to forbearance measures by type of forbearance
The Group has developed treatment strategies for customers in the non-mortgage portfolio who are experiencing financial difficulties. 
The approach is based on assessing customer affordability and applying strategies that deliver a sustainable solution for the customer 
and the Group.

Non-retail customers in difficulty may have exposures across a number of asset classes including SME debt, associated property 
exposures and residential mortgages. The following table sets out an analysis of non-mortgage forbearance solutions at 31 December 
2019 and 2018:

Amortised cost

Other personal

Interest only

Reduced payment

Payment moratorium

Arrears capitalisation

Term extension

Fundamental restructure

Restructure

Asset disposals

Other

Total

Property and construction

Interest only

Reduced payment

Payment moratorium

Arrears capitalisation

Term extension

Fundamental restructure

Restructure

Asset disposals

Other

Total

Non-property business

Interest only

Reduced payment

Payment moratorium

Arrears capitalisation

Term extension

Fundamental restructure

Restructure

Asset disposals

Other

Total

Total non-mortgage forbearance

at amortised cost

Of which: Performing

Non-performing

At amortised cost

–

At amortised cost

2019

2018

Total

Stage 1 Stage 2 Stage 3/ 
POCI(1)

ECL
allowance

Total

Stage 1

Stage 2 Stage 3/ 
POCI(1)

ECL
allowance

Balance
€ m

11

5

16

6

28

9

53

3

–

131

34

10

7

7

47

51

132

8

14

310

35

17

5

2

71

94

116

4

83

427

868

460

408

Balance Balance Balance
€ m

€ m

€ m

Balance
€ m

Balance
€ m

Balance Balance Balance
€ m

€ m

€ m

–

–

–

–

–

1

–

–

–

1

–

–

–

–

–

10

84

–

1

95

–

–

–

–

–

22

–

–

18

40

136

116

20

3

2

6

2

12

1

24

–

–

50

6

5

3

4

20

9

15

–

6

68

21

6

1

1

49

33

57

–

58

8

3

10

4

16

7

29

3

–

80

28

5

4

3

27

32

33

8

7

147

14

11

4

1

22

39

59

4

7

226

161

344

344

–

388

–

388

4

2

7

2

10

3

20

1

–

49

11

2

1

1

8

14

18

3

3

61

7

5

2

–

9

20

24

2

5

74

40

13

18

12

34

35

87

20

–

259

102

41

7

23

144

298

355

52

19

–

–

–

–

–

4

–

–

–

4

1

–

–

2

2

143

162

–

7

5

2

9

3

15

2

32

–

–

68

11

5

1

6

31

–

53

1

1

1,041

317

109

110

38

8

13

94

201

287

41

8

800

–

–

–

–

–

51

–

4

2

34

7

1

2

47

50

117

–

2

57

260

35

11

9

9

19

29

55

20

–

187

90

36

6

15

111

155

140

51

11

615

76

31

7

11

47

100

170

37

4

483

184

46

138

2,100

623

1,477

378

186

192

437

1,285

437

–

–

1,285

Balance
€ m

17

6

7

3

10

16

30

4

–

93

30

7

2

9

36

61

46

10

3

204

33

13

2

6

16

49

82

9

1

211

508

77

431

(1)POCI assets amounting to € 0.2 million are included in ‘Property and construction’ (2018: € 2 million ‘Property and construction’).

AIB Group plc Annual Financial Report 2019Risk Management 123456144

2.1  Credit risk 
Additional credit quality and forbearance disclosures on loans and advances to customers
Republic of Ireland residential mortgages by year of origination
The following table profiles the Republic of Ireland residential mortgage portfolio by year of origination at 31 December 2019 and 2018:

Total

Credit impaired/POCI

Number

Balance
€ m

Number

Balance
€ m

Total

Number

Balance
€ m

Credit impaired/POCI

Number

Balance
€ m

2019

2018

1996 and before

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

Total

1,787

718

961

1,450

3,504

4,168

6,487

9,435

13,136

19,322

25,868

26,149

25,291

16,191

11,479

3,410

5,042

4,363

6,054

8,671

10,144

11,831

14,258

15,434

48

20

32

57

109

181

359

636

1,128

1,834

3,046

3,275

3,295

2,014

1,427

408

638

568

818

1,231

1,610

2,032

2,595

2,836

347

126

186

281

396

442

684

1,096

1,630

2,496

3,716

4,041

3,388

1,568

596

89

52

30

39

75

48

30

19

20

10

4

7

11

18

27

48

88

152

243

410

464

415

194

73

10

6

9

5

14

7

5

3

5

2,158

809

1,145

2,991

3,985

4,606

7,166

10,361

15,076

21,309

28,268

28,273

27,100

17,730

12,328

3,679

5,420

4,724

6,565

9,315

10,873

12,437

14,626

–

62

24

40

77

145

222

436

760

1,337

2,178

3,549

3,759

3,732

2,277

1,597

461

718

640

919

1,386

1,796

2,227

2,638

–

429

155

238

375

493

546

910

1,396

2,113

3,219

4,776

4,909

4,066

1,841

674

109

60

40

40

108

95

51

27

–

15

5

8

17

27

37

70

126

215

362

599

637

565

255

89

14

11

10

5

22

16

10

6

–

245,153

30,197

21,395

2,228

250,944

30,980

26,670

3,121

A significant element (€ 11.4 billion or 38%) of the € 30.2 billion residential mortgage portfolio was originated between 2005 and 2008, 
of which 13% (€ 1.5 billion) was credit impaired at 31 December 2019. This cohort was particularly impacted by reduced household 
income and increased unemployment rates in the years during the financial crisis, as individual borrower exposure was higher than in 
previous periods due to the property price peak in 2007. 8% of the residential mortgage portfolio was originated before 2005 of which 
14% was credit impaired at 31 December 2019, while the remaining 54% of the portfolio was originated from 2009 onwards, of which 
2% was credit impaired at 31 December 2019.

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management 145

2.2 Funding and liquidity risk
Liquidity risk is the risk that the Group will not be able to fund its assets and meet its payment obligations as they fall due, without 

incurring unacceptable costs or losses. Funding is the means by which liquidity is generated, e.g. secured or unsecured, wholesale, 

corporate or retail. In this respect, funding risk is the risk that a specific form of liquidity cannot be obtained at an acceptable cost.

The objective of liquidity management is to ensure that, at all times, the Group holds sufficient funds to meet its contracted and 

contingent commitments to customers and counterparties at an economic price.

Top and emerging risk drivers
The top and emerging risks to the Group are outlined in the Risk Summary Section on page 39. The below table outlines and describes 
which of these are key risk drivers for funding and liquidity risk.

Material Risk

Regulatory 
and legal 
change

Financial, 
macroeconomic 
and geopolitical 
volatility

Pace of change 
in competition, 
labour markets 
and customer 
expectations

Cyber

Climate 
change

Changing 
external 
perceptions 
of AIB

Funding and 
liquidity risk

ü

ü

ü

ü

ü

• 

 Regulatory and legal change is a key risk due to its potential impact on customer behaviours, markets and internal Group processes 

and resources.

• 

• 

• 

• 

 Financial, macroeconomic and geopolitical volatility is a key risk driver as a negative macroeconomic environment can lead to 
market instability and increased funding and liquidity risk. ‘Lower for longer’ interest rates will continue to suppress the Group’s 
profitability.

 Cyber is a key risk driver as an increased level of cyber attacks may result in negative media commentary which increases the risk 
of deposit outflows.

 Climate change is a key risk driver. In the event that the Group is not fully cognisant of climate change-related risks, this may 
increase costs over the medium to long term (e.g. more significant weather events could begin to impact on government finances 
and thereby impact sovereign bond prices).

 Changing external perceptions is a key risk driver as a change in the Group’s credit rating and/or changing market perception may 
lead to increased funding costs. 

Key mitigating actions
Key mitigating actions aim to effectively reduce the threat of a risk and the likelihood of its occurrence. The Group uses various 

approaches to help mitigate risks relating to funding and liquidity risk including:

•  Board Approved Risk Appetite Statement covering key regulatory and internal liquidity requirements,

•  Comprehensive Internal Liquidity Adequacy Assessment (“ILAAP”) Framework and supporting policies,

• 

 Regular forward looking assessment of liquidity adequacy through annual ILAAP and internal stress testing which considers a range 

of scenarios,

•  Funding contingency and Recovery Planning activities,
• 

Independent second line of defence review and challenge of ILAAP and Funding and Liquidity Plan.

Identification and assessment
Funding and liquidity risk is measured and controlled using a range of metrics and methodologies including Liquidity Stress Testing and 

ensuring adherence to limits based on both internal limits and the regulatory defined liquidity ratios, the Liquidity Coverage Ratio (“LCR”) 

and the Net Stable Funding Ratio (“NSFR”). Liquidity stress testing consists of applying severe but plausible stresses to the Group’s 

liquidity buffer through time in order to simulate a survival period. The LCR is designed to promote short term resilience of the Group’s 

liquidity risk profile by ensuring that it has sufficient high quality liquid resources to survive an acute stress scenario lasting for 30 days. 

The NSFR has a time horizon of one year and has been developed to promote a sustainable maturity structure of assets and liabilities. 

These metrics are key risk metrics for the Group and are monitored against Board approved limits.

AIB Group plc Annual Financial Report 2019Risk Management 123456146

2.2 Funding and liquidity risk (continued)
Management and measurement*
The Group operates a three lines of defence model for risk management. For funding and liquidity risk, the first line of defence 

comprises of the Finance function reporting to the CFO, which is responsible for providing the necessary information for the 

management of the Group’s liquidity gap and the efficient management of the liquidity buffer. This involves the identification, 

measurement and reporting of funding and liquidity risk and the application of behavioural adjustments to assets and liabilities.

This function is the owner of the Group’s Funding and Liquidity Plan which sets out the strategy for funding and liquidity management for 

the Group and is responsible for the day-to-day management of liquidity to meet payment obligations, execution of wholesale funding 

requirements in line with the Funding and Liquidity Plan and the management of the foreign exchange funding gap.

First line management of funding and liquidity risk:

– 

 aims to ensure a balanced spread of repayment obligations through active management of the Group’s liability maturity profile. 

Monitoring ratios also apply to longer periods for long term funding stability;

– 

 aims to maintain a stock of high quality liquid assets to meet its obligations as they fall due. Discounts are applied to these assets 

based upon their cash-equivalent and price sensitivity; and

–  monitors net inflows and outflows on a daily basis.

The second line of defence comprises of the Risk function reporting to the CRO, which provides second line assurance over the Group’s 
funding and liquidity management. This function provides oversight on the effectiveness of the risk and control environment. It proposes 

and maintains the ILAAP Framework and supporting policies as the basis of the Group’s control architecture for funding and liquidity risk 

activities, including the annual agreement of funding and liquidity risk limits (subject to the Board approved Risk Appetite Statement). 

This function is also responsible for the integrity of the Group’s liquidity risk methodologies.

The third line of defence comprises Group Internal Audit who provide third line assurance on funding and liquidity risk.

The Group’s ILAAP encompasses all aspects of funding and liquidity management, including planning, analysis, stress testing, control, 

governance, policy and contingency planning. The ILAAP considers evolving regulatory standards and aims to ensure that the Group 

maintains sufficient financial resources of appropriate quality for the Group’s funding profile. On an annual basis, the Board attests to the 

Group’s liquidity adequacy via the liquidity adequacy statement as part of ILAAP.

Monitoring, escalating and reporting
The Group funding and liquidity position is reported regularly to the Finance and Risk functions, Group Asset and Liability Committee 

(“ALCo”), Group Risk Committee (“GRC”) and Board Risk Committee (“BRC”). In addition, the Executive Committee and the Board are 

briefed on funding and liquidity on an ongoing basis.

At 31 December 2019, the Group held € 32,045 million (2018: € 29,896 million) in qualifying liquid assets (“QLA”)(1)/contingent 
funding of which € 2,617 million (2018: € 5,391 million) was not available due to repurchase, secured loans and other restrictions. 

The available Group liquidity pool comprises the remainder and is held to cover contractual and stress outflows. At 31 December 2019, 

the Group liquidity pool was € 29,428 million (2018: € 24,505 million). During 2019, the liquidity pool ranged from € 23,420 million to 

€ 30,206 million and the average balance was € 26,754 million.

(1) QLA is an asset that can be readily converted into cash, either with the market or with the monetary authorities, and where there is no legal, operational or 

prudential impediments to their use as liquid assets.

*Forms an integral part of the audited financial statements

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management 147

2.2 Funding and liquidity risk (continued)
Composition of the Group liquidity pool
The following table shows the composition of the Group’s liquidity pool at 31 December 2019 and 2018. The liquidity amounts shown in 

the table represent the clean prices after deduction of the ECB haircut.

2019

Liquidity pool 
available
(ECB eligible)

High Quality Liquid 
Assets (HQLA)(1) in 
the liquidity pool

Liquidity pool
available
(ECB eligible)

Cash and deposits with

central banks

Total government bonds

Other:

Covered bonds
Other(3)

Total other

Total

Of which:

EUR

GBP

USD

Other

€ m

–

5,444

3,761

8,007

11,768

17,212

Liquidity pool
€ m

7,502(2)

6,506

4,576

10,844

15,420

29,428

26,217

1,549

1,655

7

Level 1
€ m

Level 2
€ m

Liquidity pool
€ m

9,897(2)

6,101

3,079

100

3,179

19,177

–

405

1,409

356

1,765

2,170

1,937(2)

8,626

4,153

9,789

13,942

24,505

22,143

935

1,427

–

€ m

–

8,112

4,153

9,011

13,164

21,276

2018

High Quality Liquid 
Assets (HQLA)(1) in
the liquidity pool

Level 1
€ m

Level 2
€ m

4,063(2)

8,428

3,103

323

3,426

15,917

–

198

1,050

296

1,346

1,544

(1) Level 1 - High Quality Liquid Assets (“HQLAs”) include amongst others, domestic currency (euro) denominated bonds issued or guaranteed by European 
Economic Area (“EEA”) sovereigns, very highly rated covered bonds, other very highly rated sovereign bonds and unencumbered cash at central banks. 

Level 2 - HQLAs include highly rated sovereign bonds, highly rated covered bonds and certain other strongly rated securities.

(2) For Liquidity Coverage Ratio (“LCR”) purposes, assets outside the Liquidity function’s control can qualify as HQLAs in so far as they match outflows in the 
same jurisdiction. For the Group, this means that UK HQLAs (cash held with the Bank of England) can qualify up to the amount of 30 days UK outflows 

under LCR but are not included in the Group’s calculation of available QLA stocks.

(3) Includes unsecured bank bonds and self-issued covered bonds arising from the securitisation of residential mortgage assets.

Management of the Group liquidity pool
The Group manages the liquidity pool on a centralised basis. The composition of the liquidity pool is subject to limits set by the Board 

and the Risk function. These pool assets primarily comprise government guaranteed bonds, central bank reserves and internal and 

external covered bonds. The Group’s liquidity buffer increased in 2019 by € 4,923 million which was predominantly due to an increase in 

Ireland customer deposits, proceeds from the portfolio sale of distressed loans, proceeds from senior unsecured note and subordinated 

debt issuance during the period offset by the 2019 dividend payout, maturity of senior debt and a retained covered bond redemption.

Other contingent liquidity
The Group has access to other unencumbered assets providing a source of contingent liquidity which are not in the Group’s liquidity 

pool. However, these assets may be monetised in a stress scenario to generate liquidity through use as collateral for secured funding or 

outright sale.

Liquidity stress testing
Liquidity stress testing is a key component of the ILAAP framework. The Group undertakes liquidity stress testing that includes both firm 

specific and systemic risk events and a combination of both as a key liquidity control. Stressed assumptions are applied to the Group’s 

liquidity buffer and liquidity risk drivers. The purpose of these tests is to ensure the continued stability of the Group’s liquidity position 

within the Group’s pre-defined liquidity risk tolerance levels. Liquidity stress test results are reported to the ALCo, Executive Committee 

and Board.

As part of its contingency and recovery planning the Group has identified a suite of potential funding and liquidity options which could be 
exercised to help the Group to restore its liquidity position on the occurrence of a major stress event. 

AIB Group plc Annual Financial Report 2019Risk Management 123456148

2.2 Funding and liquidity risk (continued)
Liquidity regulation
The Group is required to comply with the liquidity requirements of the Single Supervisory Mechanism/Central Bank of Ireland and also 
with the requirements of local regulators in jurisdictions in which it operates. In addition, the Group is required to carry out liquidity stress 
testing capturing firm specific, systemic risk events and a combination of both. The Group adheres to these requirements.

The following table outlines the LCR, NSFR and Loan to Deposit Ratio (“LDR”) at 31 December 2019 and 2018:

Liquidity metrics

Liquidity Coverage Ratio

Net Stable Funding Ratio

Loan to Deposit Ratio

2019
%

157

129

85

2018
%

128

125

90

The Group monitors and reports its current and forecast position against CRD IV and other related liquidity metrics and has fully 
complied with the minimum LCR requirement of 100% during 2019.

The calculated NSFR is based on the current Basel standard. The second Capital Requirements Regulation (CRR2), effective 27 June 
2019, introduces a binding NSFR requirement of 100% and comes into force in June 2021.

Funding structure*
The Group’s funding strategy is to deliver a sustainable, diversified and robust customer deposit base at economic pricing and to further 
enhance and strengthen the wholesale funding franchise with appropriate access to term markets to support core lending activities. 
The strategy aims to deliver a solid funding structure that complies with internal and regulatory policy requirements and reduces the 
probability of a liquidity stress, i.e. an inability to meet funding obligations as they fall due.

31 December 2019

31 December 2018

Sources of funds

Customer accounts

Of which:

Euro

Sterling

US dollar

Other currencies

Deposits by central banks and banks – secured

– unsecured

Asset covered securities (“ACS”)

Senior debt

Capital

Total source of funds

Other

%

76

–

1

3

4

16

100

€ m

71,803

58,507

11,316

1,803

177

294

529

3,025

3,806

15,529

94,986

3,576

98,562

%

76

1

1

3

3

16

100

€ m

67,699

54,885

11,001

1,698

115

424

420

3,090

2,655

14,653

88,941

2,595

91,536

Customer deposits represent the largest source of funding for the Group with the core retail franchises and accompanying deposit 
base in both Ireland and the UK providing a stable and reasonably predictable source of funds. Customer accounts increased by 
€ 4,104 million in 2019. This was mainly due to a € 3,622 million increase in Euro deposits, primarily in current and demand deposit 
accounts reflecting strong economic activity. There was an increase in the value of GBP and USD deposits of € 587 million due to 
currency movements which was offset by an underlying decline in GBP deposits of € 239 million on a constant currency basis.

The management of stable retail funds is paramount to the Group’s overall funding and liquidity strategy and will be a key factor in 
the Group’s capacity for future asset growth. The Group maintains access to a variety of sources of wholesale funds, including those 
available from money markets, repo markets and term investors.

During 2019, senior debt increased € 1,151 million primarily reflecting € 1,640 million in new issuances offset by a € 500 million maturity. 
Outstanding asset covered securities (“ACS”) at 31 December decreased € 65 million to € 3,025 million due to contractual maturities. 
For further details on debt securities, see ‘Debt securities in issue’ (note 38) to the consolidated financial statements.

Following the implementation of IFRS 16 on 1 January 2019, lease liabilities of € 429 million were recognised on the balance sheet and 
were the primary driver of the increase in the ‘Other’ source of funds category in the table above. For further details see ‘Transition to 
IFRS 16’ (note 3) and ‘Lease liabilities’ (note 37) to the consolidated financial statements.

*Forms an integral part of the audited financial statements

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management 149

2.2 Funding and liquidity risk (continued)
Composition of wholesale funding
At 31 December 2019, total wholesale funding outstanding was € 8,953 million (2018: € 7,384 million). € 1,779 million of wholesale 
funding matures in less than one year (2018: € 1,130 million). € 7,174 million of wholesale funding has a residual maturity of over one 
year (2018: € 6,254 million).

Outstanding wholesale funding comprised € 3,319 million in secured funding (2018: € 3,514 million) and € 5,634 million in unsecured 
funding (2018: € 3,870 million).

Deposits by central banks and banks

Senior debt

ACS/ABS

Subordinated liabilities and
other capital instruments

Total 31 December

Of which:

Secured

Unsecured

Senior debt

ACS/ABS

Subordinated liabilities and
other capital instruments

Total 31 December

Of which:

Secured

Unsecured

1–3
months
€ m

3–6 
months 
€ m

6–12 
months 
€ m

Total 
< 1 year
€ m

< 1
month
€ m 

351

–

–

–

–

500

–

–

178

–

–

–

351

500

178

–

351

351

–

500

500

–

178

178

–

–

–

–

–

–

–

500

–

–

325

240

500

81

244

325

64

176

240

–

500

500

1–3 
years 
€ m

294

–

1,250

3–5 
years
€ m

–

1,916

1,000

–

–

529

500

750

–

565

500

65

–

1,779

1,544

2,916

750

1,029

1,779

1,544

–

1,544

1,000

1,916

2,916

1–3
years 
€ m

–

500

1,250

3–5
years
€ m

279

1,155

1,750

–

–

1,130

1,750

3,184

210

920

1,130

1,250

500

1,750

2,029

1,155

3,184

> 5
years
€ m

–

1,390

25

1,299

2,714

25

2,689

2,714

> 5
years
€ m

–

500

25

795

1,320

25

1,295

1,320

2019

Total

€ m

823

3,806

3,025

1,299

8,953

3,319

5,634

8,953

2018

Total

€ m

844

2,655

3,090

795

7,384

3,514

3,870

7,384

–

–

750

–

750

750

–

750

–

–

65

–

65

65

–

65

Deposits by central banks and banks

325

240

< 1 
month
€ m

1–3 
months
€ m

3–6 
months
€ m

6–12 
months
€ m

Total 
< 1 year
€ m

AIB Group plc Annual Financial Report 2019Risk Management 123456150

2.2 Funding and liquidity risk (continued)
Currency composition of wholesale debt
At 31 December 2019, 76% (2018: 82%) of wholesale funding was in euro with the remainder held in GBP and USD. The Group 

manages cross-currency refinancing risk against foreign exchange cash flow limits.

Deposits by central banks and banks

Senior debt

ACS/ABS

Subordinated liabilities and
other capital instruments

Total wholesale funding

% of total funding

EUR
€ m

287

2,249

3,025

1,260

6,821

%

76

GBP
€ m

313

–

–

39

352

%

4

USD
€ m

223

1,557

–

–

1,780

%

20

Other
€ m

–

–

–

–

–

%

–

2019

Total
€ m

823

3,806

3,025

1,299

8,953

%

100

EUR
€ m

186

2,000

3,090

760

6,036

%

82

GBP
€ m

284

–

–

35

319

%

4

USD
€ m

374

655

–

–

1,029

%

14

Other
€ m

–

–

–

–

–

%

–

2018

Total
€ m

844

2,655

3,090

795

7,384

%

100

Encumbrance
An asset is defined as encumbered if it has been pledged as collateral, and as a result is no longer available to the Group to secure 
funding, satisfy collateral needs or to be sold. The Group manages encumbrance levels to ensure that the Group has sufficient 

contingent collateral to maximise balance sheet flexibility.

The Group had an encumbrance ratio of 11% at 31 December 2019 (2018: 12%) with € 11,572 million of the Group’s assets 

encumbered (2018: € 11,103 million). The movement in the metric was primarily driven by the increase in the overall balance sheet 

of the Group. The encumbrance level is based on the amount of assets that are required in order to meet regulatory and contractual 

commitments.

Interbank repurchase agreements and ECB refinancing operations
The following table analyses the interbank repurchase agreements and ECB refinancing operations as at 31 December 2019 and 2018:

Highly liquid

Less liquid

Maturity profile

<1 month 1–3 months
€ m

€ m

>3 months
€ m

–

–

–

–

–

–

–

–

–

2019

Total
€ m

–

–

–

<1 month
€ m

1–3 months
€ m

>3 months
€ m

81

–

81

64

–

64

–

–

–

2018

Total
€ m

145

–

145

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management 151

2.2 Funding and liquidity risk (continued)
Financial assets and financial liabilities by contractual residual maturity*
The following table analyses financial assets and financial liabilities by contractual residual maturity at 31 December 2019 and 2018:

On demand

€ m

–

1,325

3,147

–

–

4,472

351

57,954

–

–

–

1,004

59,309

<3 months 
but not on 
demand
€ m

50

152

1,297

322

890

2,711

–

9,008

126

500

–

–

3 months 
to 1 year

1–5 years

Over 
5 years

2019

Total

€ m

36

1

2,068

2,190

–

€ m

292

–

17,323

8,073

–

 € m

€ m

893

–

38,291

5,931

–

1,271

1,478

62,126

16,516

890

4,295

25,688

45,115

82,281

178

3,615

140

750

–

–

294

1,160

166

4,167

–

–

–

66

765

1,414

1,299

–

823

71,803

1,197

6,831

1,299

1,004

9,634

4,683

5,787

3,544

82,957

On demand

€ m

–

1,440

4,647

–

–

<3 months 
but not on 
demand
€ m

22

3

626

387

640

3 months 
to 1 year

1–5 years

Over 
5 years

2018

Total

€ m

39

–

2,655

2,751

–

€ m

212

–

15,832

8,974

–

 € m

€ m

627

–

39,147

4,021

–

900

1,443

62,907

16,133

640

6,087

1,678

5,445

25,018

43,795

82,023

246

52,509

–

–

–

1,074

53,829

319

9,573

22

–

–

–

–

3,866

129

565

–

–

279

1,710

194

4,655

–

–

–

41

589

525

795

–

844

67,699

934

5,745

795

1,074

9,914

4,560

6,838

1,950

77,091

Financial assets
Derivative financial instruments(1)
Loans and advances to banks(2)
Loans and advances to customers(2)
Investment securities(3)

Other financial assets

Financial liabilities

Deposits by central banks and banks

Customer accounts

Derivative financial instruments

Debt securities in issue

Subordinated liabilities and other capital instruments

Other financial liabilities

Financial assets
Derivative financial instruments(1)
Loans and advances to banks(2)
Loans and advances to customers(2)
Investment securities(3)

Other financial assets

Financial liabilities

Deposits by central banks and banks

Customer accounts
Derivative financial instruments(1)

Debt securities in issue

Subordinated liabilities and other capital instruments

Other financial liabilities

(1)Shown by maturity date of contract.
(2)Shown gross of expected credit losses.
(3)Excluding equity shares.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Risk Management 123456152

2.2 Funding and liquidity risk (continued)
Financial liabilities by undiscounted contractual maturity*
The balances in the table below include the undiscounted cash flows relating to principal and interest on financial liabilities and as such 

will not agree directly with the balances on the consolidated statement of financial position. All derivative financial instruments have been 

analysed based on their contractual maturity undiscounted cash flows.

In the daily management of liquidity risk, the Group adjusts the contractual outflows on customer deposits to reflect the inherent stability 

of these deposits. Offsetting the liability outflows are cash inflows from the assets on the statement of financial position. Additionally, the 

Group holds a stock of high quality liquid assets, which are held for the purpose of covering unexpected cash outflows.

The following table analyses, on an undiscounted basis, financial liabilities by remaining contractual maturity at 31 December 2019 and 

2018:

Financial liabilities

Deposits by central banks and banks

Customer accounts

Derivative financial instruments

Debt securities in issue

Subordinated liabilities and other capital instruments

Other financial liabilities

Financial liabilities

Deposits by central banks and banks

Customer accounts

Derivative financial instruments

Debt securities in issue

Subordinated liabilities and other capital instruments

Other financial liabilities

On demand

€ m

351

57,954

–

–

–

1,004

59,309

On demand

€ m

246

52,509

–

–

–

1,074

53,829

<3 months 
but not on 
demand
€ m

3 months 
to 1 year

1–5 years

Over 
5 years

2019

Total

€ m

€ m

€ m

€ m

5

9,032

166

563

–

–

181

3,624

252

822

82

–

297

1,164

439

4,556

200

–

–

66

357

1,449

1,466

–

834

71,840

1,214

7,390

1,748

1,004

9,766

4,961

6,656

3,338

84,030

<3 months 
but not on 
demand
€ m

329

9,604

70

48

–

–

3 months
 to 1 year

1–5 years

Over 
5 years

€ m

€ m

2

3,884

259

618

31

–

284

1,721

361

4,942

115

–

€ m

–

41

314

556

957

–

2018

Total

€ m

861

67,759

1,004

6,164

1,103

1,074

10,051

4,794

7,423

1,868

77,965

*Forms an integral part of the audited financial statements

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management 153

2.2 Funding and liquidity risk (continued)
Financial liabilities by undiscounted contractual maturity* (continued)
The undiscounted cash flows potentially payable under guarantees and similar contracts
The undiscounted cash flows potentially payable under guarantees and similar contracts, included below within contingent liabilities, 

are classified on the basis of the earliest date the facilities can be called. The Group is only called upon to satisfy a guarantee when the 

guaranteed party fails to meet their obligations. The Group expects that most guarantees it provides will expire unused.

The Group has given commitments to provide funds to customers under undrawn facilities. The undiscounted cash flows have been 

classified on the basis of the earliest date that the facility can be drawn. The Group does not expect all facilities to be drawn, and some 

may lapse before drawdown.

The following table analyses undiscounted cash flows potentially payable under guarantees and similar contracts at 31 December 2019 

and 2018:

Contingent liabilities

Commitments

Contingent liabilities

Commitments

On demand

€ m

711

11,539

12,250

On demand

€ m

780

11,107

11,887

<3 months  
but not on 
demand
€ m

–

–

–

<3 months  
but not on 
demand
€ m

–

–

–

3 months 
to 1 year

1–5 years

Over 
5 years

€ m

€ m

€ m

–

–

–

–

–

–

–

–

–

3 months 
to 1 year

1–5 years Over 5 years

€ m

€ m

€ m

–

–

–

–

–

–

–

–

–

2019

Total

€ m

711

11,539

12,250

2018

Total

€ m

780

11,107

11,887

Analysis of loans and advances to customers by contractual residual maturity and interest rate sensitivity
The following table analyses gross loans and advances to customers by contractual residual maturity and interest rate sensitivity at 

31 December 2019 and 2018. Overdrafts, which in the aggregate represent approximately 2% of the portfolio at 31 December 2019, 

are classified as repayable within one year. Approximately 17% of AIB Group’s loan portfolio is provided on a fixed rate basis. Fixed 

rate loans are defined as those loans for which the interest rate is fixed for the full term of the loan. The interest rate risk exposure is 

managed within agreed policy parameters. The geographical concentrations are based primarily on the location of the office recording 

the transaction.

Ireland

United Kingdom

Rest of the World

Total

Ireland

United Kingdom

Rest of the World

Total

Fixed 
rate

Variable 
rate

€ m

9,946

902

–

10,848

Fixed 
rate

€ m

7,579

807

–

€ m

42,794

8,325

159

51,278

Variable 
rate

€ m

46,711

7,730

80

Total

€ m

52,740

9,227

159

62,126

Total

€ m

54,290

8,537

80

Within 
1 year

€ m

5,515

997

–

6,512

Within 
1 year

€ m

7,099

823

6

After 1 year 
but within 
5 years
€ m

12,583

4,626

114

17,323

After 1 year
but within 
5 years
€ m

11,434

4,324

74

After 
5 years

€ m

34,642

3,604

45

38,291

After 
5 years

€ m

35,758

3,389

–

2019

Total

€ m

52,740

9,227

159

62,126

2018

Total

€ m

54,291

8,536

80

8,386

54,521

62,907

7,928

15,832

39,147

62,907

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Risk Management 123456154

2.3 Capital adequacy risk*
Capital adequacy risk is the risk that the Group does not maintain sufficient capital to achieve its business strategy, support our 

customers or to meet regulatory capital requirements.

Top and emerging risk drivers
The key risks impacting the capital adequacy position of the Group are business model risk, credit risk, market risk and operational risk, 
although it should be noted that all material risks can to some degree, impact capital ratios.

Key mitigating actions
Key mitigating actions aim to effectively reduce the threat of a risk and the likelihood of its occurrence. The Group uses various 
approaches to help mitigate risks relating to capital adequacy risk including:
•  Board approved risk appetite, which includes appropriate management buffers to key regulatory and internal capital requirements;
 Regular forward looking assessment of capital adequacy via annual ICAAP and quarterly internal stress testing which considers a 
• 
number of scenarios, ranging from a base case to a severe but plausible stress;

•  Capital contingency and recovery planning activities;
•  Comprehensive ICAAP framework and capital adequacy policy; 
• 

Independent second line of defence review and challenge of ICAAP and capital contingency plans.

Identification and assessment
Capital adequacy risk is primarily evaluated through the annual financial planning and ICAAP processes where the level of capital 
required to support growth plans and meet regulatory requirements is assessed over the three year planning horizon. Plans are 
assessed across a range of scenarios ranging from base case and moderate downside scenarios to a severe but plausible stress using 
the Group’s stress testing methodologies. The impact of changing regulatory requirements, changes in the risk profile of the Group’s 
balance sheet and other internal factors, and changing external risks are regularly assessed by first line of defence and second line of 
defence teams via regular monitoring of performance against the agreed financial plan, monthly capital updates to ALCo and Group 
Risk Committees and are also assessed via quarterly internal stress testing. An annual material risk assessment is conducted to identify 
all relevant (current and anticipated) material risks which are then assessed from a capital perspective.

The Board reviews and approves the ICAAP on an annual basis and is also responsible for signing a capital adequacy statement 
attesting that the Board has reviewed and is satisfied with the capital adequacy of the Group.

Management and measurement
The ICAAP is fully integrated and embedded in the strategic, financial and risk management processes of the Group. An ICAAP 
Framework is in place which sets out the key processes, governance arrangements and roles and responsibilities which support the 
ICAAP. Embedding of the ICAAP is facilitated through capital planning, the setting of risk appetite and risk adjusted performance 
monitoring. In addition to the capital plan, a capital contingency plan is in place which identifies and quantifies actions which are 
available to the Group in order to mitigate against the impact of a stress event. Trigger points at which these actions will be considered 
are also identified. A further set of triggers and capital options are set out in the Group’s recovery plan, which presents the actions 
available to the Group to restore viability in the event of extreme stress. Finally, the Group has an approved capital allocation 
mechanism in place which seeks to ensure that capital is allocated on a risk-adjusted basis.

The Group uses risk adjusted return on capital for capital allocation purposes and as a behavioural driver of sound risk management. 
The use of risk adjusted return on capital for portfolio management and in lending decisions continues to be an area of focus and a key 
consideration for pricing of lending products, both at portfolio level and individually for large transactions.

Monitoring, escalating and reporting
The Group monitors its capital adequacy on a monthly basis when a capital reporting pack is presented to senior executive and Board 
Committees setting out the evolution of the Group’s capital position. The output of quarterly stress tests is reviewed by the (“ALCo”) and 
on an annual basis an ICAAP Report is produced which is a comprehensive analysis of the Group’s capital position in base and stress 
scenarios over a three year horizon. This document is reviewed and approved by the Board and is submitted to the Joint Supervisory 
Team, where it forms the basis of their supervisory review and evaluation process.

Further detail on the Group’s capital management, together with its overall capital position can be found in the capital management 
section of the Annual Financial Report 2019.

*Forms an integral part of the audited financial statements

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management 155

2.4 Financial risks (a) Market risk
Market risk refers to the risk of income and capital losses arising from adverse movements in wholesale market prices. The Group is 
exposed to market risk through the following wholesale market risk factors: interest rates, foreign exchange rates, equity prices, inflation 
rates and credit spreads. Changes in customer behaviours and the relationship between wholesale and retail rates give rise to changes 
in the Group’s exposure to market risk factors and are also an important component of market risk.

The Group assumes market risk as a result of its banking and trading book activities. The main components of market risk are:
• 

 Credit spread risk is the exposure of the Group’s financial position to adverse movements in the credit spreads of bonds held in the 
trading or hold-to-collect-and-sell (“HTCS”) securities portfolio. Credit spreads are defined as the difference between bond yields 
and interest rate swap rates of equivalent maturity. The HTCS bond portfolio is the principal source of credit spread risk. The Group 
also monitors the credit spread risk in its hold-to-collect (“HTC”) bond portfolio;
 Interest rate risk in the banking book (“IRRBB”) is the current or prospective risk to both the earnings and capital of the Group as a 
result of adverse movements in interest rates. Changes in interest rates impact the underlying value of the Group’s assets, liabilities 
and off-balance sheet instruments and, hence, its economic value (or capital position). Similarly, interest rate changes will impact 
the Group’s net interest income (NII) through interest-sensitive income and expense effects; and
 The Group also assumes market risk through its trading book activities which relate to all positions in financial instruments 
(principally derivatives) that are held with trading intent or in order to hedge positions held with trading intent. Risks associated with 
valuation adjustments such as credit value adjustment (“CVA”) and funding value adjustment (“FVA”) are managed by the trading 
unit in the Group’s Treasury function.

• 

• 

Top and emerging risk drivers
The top and emerging risks to the Group are outlined in the Risk Summary Section on page 39. The table below outlines and describes 
which of these are key risk drivers for market risk.

Material Risk

Regulatory 
and legal 
change

Financial, 
macroeconomic 
and geopolitical 
volatility

Pace of change 
in competition, 
labour markets 
and customer 
expectations

Cyber

Climate 
change

Changing 
external 
perceptions 
of AIB

Market risk

ü

ü

• 

• 

 Financial, macroeconomic and geopolitical volatility is a key risk driver as a negative macroeconomic environment can lead to 
market instability and increased market risk. ‘Lower for longer’ interest rates will continue to suppress the Group’s profitability. 
The recent coronavirus (COVID-19) outbreak is also an emerging risk impacting market risk factors.
 Climate change is increasingly a key risk driver of market prices, be that investor appetite for certain sectors or where weather 
events could begin to impact on government finances and thereby impact sovereign bond prices, for example. 

Key mitigating actions
•  Board Approved Risk Appetite Statement covering key regulatory and internal capital requirements.
• 

 Regular forward looking assessment of market risk exposure via annual Internal Capital Adequacy Assessment (“ICAAP”) and 
internal stress testing which considers a range of scenarios.
•  Comprehensive ICAAP Framework and supporting policies.
• 

Independent second line of defence review and challenge of ICAAP and market risk strategy. 

Identification and assessment
Market risk is identified and assessed using portfolio sensitivities, Value at Risk (“VaR”) and stress testing. Interest rate gaps and 
sensitivities to various risk factors are measured and reported on a daily basis. In terms of the VaR metric, the Group calculates a daily 
historical simulation VaR to a 95% confidence level, using a one day holding period and based on one year of historic data. The Group’s 
VaR models are regularly back-tested to ensure robustness. In addition to VaR, Capital at Risk (“CaR”) is also measured to a one(1) year 
time horizon, a 99% confidence level and a longer set of data.

(1) The Capital at Risk on core trading book positions is assessed using a ten day horizon, with the exception of foreign exchange which is assessed 

using a one year horizon.

AIB Group plc Annual Financial Report 2019Risk Management 123456156

2.4 Financial risks (a) Market risk (continued)
Management and measurement*
The Group operates a three lines of defence model for risk management. For market risk, the first line comprises the Finance function 
reporting to the CFO which is responsible for the identification and reporting of the Group’s aggregate market risk profile, managing the 
Group’s financial instruments valuation processes, making structural market risk management recommendations to ALCo and managing 
market risk exposure.

The Group’s Treasury function is responsible for managing market risk that has been transferred to it by the customer facing businesses 
and the Group’s Asset and Liability Management (“ALM”) function which exists within Finance. Treasury also has a mandate to trade 
on its own account in selected wholesale markets. The trading strategies employed by Treasury are desk and market specific with risk 
tolerances approved on an annual basis through the Group’s Risk Appetite process.

The Financial Risk function is responsible for the development of the market risk measurement methodologies. It proposes and 
maintains the Market Risk Management Framework and Policies as the basis of the Group’s control architecture for market risk 
activities, including the annual agreement of market risk limits (subject to the Board approved Risk Appetite Statement). 

The third line of defence comprises Group Internal Audit who provide third line assurance on market risk.

Market risk is managed against a range of Board approved VaR limits which cover market risk in the trading book, interest rate risk 
in the banking book and credit spread risk in the banking book. The Board approved limits are supplemented by a range of ALCo 
approved limits which include VaR limits, nominal and sensitivity limits and ‘stop loss’ limits. The first line documents an annual Market 
Risk Strategy and Appetite statement as part of the annual financial planning cycle which ensures market risk aligns with the Group’s 
strategic business plan.

Credit risk issues inherent in the market risk portfolios are also subject to the credit risk framework that was described in the previous 
section.

*Forms an integral part of the audited financial statements

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management 157

2.4 Financial risks (a) Market risk (continued)
Monitoring, escalating and reporting*
On a daily basis front office and risk functions receive a range of valuation, sensitivity and market risk measurement reports, while ALCo 
receives a monthly market risk commentary and summary risk profile. Market risk exposures are reported to the Group Risk Committee 
(“GRC”) and Board Risk Committee (“BRC”) on a monthly basis through the CRO Report.

The following table sets out financial assets and financial liabilities at 31 December 2019 and 2018 subject to market risk analysed 
between trading and non-trading portfolios, showing the principal market risks to which the assets and liabilities are exposed:

Assets subject to market risk

Cash and balances at central banks

Derivative financial instruments

Loans and advances to banks

Loans and advances to customers

Investment securities

Liabilities subject to market risk

Deposits by central banks and banks

Customer accounts

Derivative financial instruments

Debt securities in issue

Subordinated liabilities and other capital instruments

Assets subject to market risk

Cash and balances at central banks

Derivative financial instruments

Loans and advances to banks

Loans and advances to customers

Investment securities

Liabilities subject to market risk

Deposits by central banks and banks

Customer accounts

Derivative financial instruments

Debt securities in issue

Subordinated liabilities and other capital instruments

Market risk measures

Carrying 
amount
€ m

Trading 
portfolios
€ m

Non-trading 
portfolios
€ m

Risk factors

2019

11,982

1,271

1,478

60,888

17,331

823

71,803

1,197

6,831

1,299

–

592

–

–

–

–

–

11,982

Interest rate, foreign exchange

679

Interest rate, foreign exchange, 
credit spreads, equity, inflation 
swap rates

1,478

Interest rate, foreign exchange

60,888

17,331

Interest rate, foreign exchange

Interest rate, foreign exchange, 
credit spreads, equity

823

Interest rate, foreign exchange

71,803

Interest rate, foreign exchange

771

426

Interest rate, foreign exchange, 
credit spreads, equity, inflation 
swap rates

–

–

6,831

Interest rate, credit spreads, 
foreign exchange

1,299

Interest rate, credit spreads

Market risk measures

Carrying 
amount
€ m

Trading 
portfolios
€ m

Non-trading 
portfolios
€ m

Risk factors

2018

6,516

900

1,443

60,868

16,861

844

67,699

934

5,745

795

–

517

–

–

–

–

–

534

–

–

6,516

Interest rate, foreign exchange

383

Interest rate, foreign exchange, credit 
spreads, equity, inflation swap rates

1,443

Interest rate, foreign exchange

60,868

16,861

Interest rate, foreign exchange

Interest rate, foreign exchange, 
credit spreads, equity

844

Interest rate, foreign exchange

67,699

Interest rate, foreign exchange

400

5,745

Interest rate, foreign exchange, credit 
spreads, equity, inflation swap rates

Interest rate, credit spreads, 
foreign exchange

795

Interest rate, credit spreads

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Risk Management 123456158

2.4 Financial risks (a) Market risk (continued)
Market risk profile
The table below shows the sensitivity of the Group’s banking book to an immediate and sustained 100 basis point (“bp”) movement in 
interest rates in terms of the impact on net interest income over a twelve month period:

Sensitivity of projected net interest income to interest rate movements

+ 100 basis point parallel move in all interest rates

– 100 basis point parallel move in all interest rates

2019
€ m

234

(274)

2018
€ m

211

(245)

The above sensitivity table is computed under the assumption that all official and market rates (Euribors/Swaps) move downwards in 
parallel, however, for upward rates only, the ECB refinancing rate increases by 50% of the market rates.

The interest rate sensitivity increased during the year as a result of balance sheet change and reductions in strategic interest rate 
hedges being made throughout 2019. 

The above analysis is subject to certain simplifying assumptions such as all interest rate movements occurring simultaneously. 
Additionally, it is assumed that no management action is taken in response to the rate movements.

The following table summarises Group’s interest rate VaR profile to a 95% confidence level with a one day holding period for the 
financial years to 31 December 2019 and 2018. The Group recognises the limitations of VaR models, and supplements its VaR 
measures with stress tests which draw from a longer set of historical data and also with sensitivity measures.

VaR (trading book)*

VaR (banking book)*

2019
€ m

2018
€ m

2019
€ m

2018
€ m

Total VaR*

2019
€ m

2018
€ m

Interest rate risk

1 day holding period:

Average

High

Low

At 31 December

0.3

0.9

0.2

0.4

0.1

1.4

–

0.1

8.3

10.8

5.1

9.8

6.7

9.1

3.5

8.1

8.6

11.2

5.4

9.8

6.7

9.2

3.7

8.2

The following table sets out the VaR for foreign exchange rate and equity risk for the financial years to 31 December 2019 and 2018:

1 day holding period:

Average

High

Low

At 31 December

Foreign exchange rate risk*

Equity risk*

VaR (trading book)

VaR (trading book)

2019
€ m

0.17

0.80

0.08

0.10

2018
€ m

0.39

0.85

0.06

0.24

2019
€ m

0.02

0.03

–

–

2018
€ m

0.01

0.03

–

–

The low level of VaR in the trading book throughout 2019 is as a result of very small discretionary positions managed by Treasury. 
The higher banking book interest rate VaR is as a result of a more substantial level of interest rate risk existing in the Group’s banking 
book. 

Interest rate sensitivity*
The net interest rate sensitivity of the Group at 31 December 2019 and 2018 is illustrated in the following table. The table sets out 
details of those assets and liabilities whose values are subject to change as interest rates change within each contractual repricing 
time period. Details regarding assets and liabilities which are not sensitive to interest rate movements are included within non-interest 
bearing or trading captions. The table shows the sensitivity of the statement of financial position at one point in time and is not 
necessarily indicative of positions at other dates. In developing the classifications used in the table, it has been necessary to make 
certain assumptions and approximations in assigning assets and liabilities to different repricing categories.

The fair value of derivative financial instruments is included within other assets and other liabilities as interest rate insensitive. 
However, some derivative instruments are derived from interest sensitive financial instruments, and are shown separately below.

*Forms an integral part of the audited financial statements

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management 3
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Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
161

2.4 Financial risks (a) Market risk (continued)
Interest rate benchmark reform
Authorities and regulators have requested that the market transition from interbank offered rates referred to as “IBOR” benchmark rates 
(e.g. LIBOR) to alternative Risk Free Rates (RFRs) by end 2021. The reform was not contemplated when IAS 39 was published, and 
consequently the IASB has published a set of temporary exceptions from applying specific hedge accounting requirements to provide 
clarification on how the relevant standards should be applied in these circumstances.

The application of this set of temporary exceptions is mandatory for accounting periods starting on or after 1 January 2020, but early 
adoption is permitted which the Group elected to do at 31 December 2019 (note 1 to the consolidated financial statements).

Significant judgement will be required in determining when uncertainty is expected to be resolved and, therefore, when the temporary 
exceptions will cease to apply. However, at 31 December 2019, the uncertainty continued to exist and so the temporary exceptions 
apply to all of the Group’s hedge accounting relationships that reference benchmarks subject to reform or replacement.

The Group has cash flow and fair value hedge accounting relationships that are exposed to different IBORs. The transition not 
only impacts financial markets, but also many of the Group’s customers who have an IBOR referenced in their contract. IBORs are 
extensively embedded within the Group’s processes, hence, this transformation will have far reaching impacts in terms of pricing, 
operations, risk, accounting, data and technology infrastructure, along with potential conduct risk implications.

The Group mobilised an Interest Rate Benchmark Reform Transition Programme (“the Programme”) in 2018 to manage the successful 
evolution to, and embedding of, RFRs. The Programme is sponsored by the Chief Financial Officer, overseen by a steering committee, 
chaired by a senior Treasury executive, supported by a Project Management layer and working groups comprising representation 
from customer-facing businesses, Finance, Treasury, Risk, Compliance, Legal, Operations and Customer and Strategic Affairs. 
The programme is organised into four main workstreams, namely:

•  Business readiness;

•  Technology;

•  Contract re-papering; and

•  Customer communications and conduct.

The Programme is structured to deliver IBOR transition by the regulators’ deadline of 31 December 2021, with much of the recent action 
focused on business readiness activities, agreeing new fallback clauses and preparing for awareness amongst the Group’s customers. 
The Programme is also briefed on the activities associated with transitioning Euro OverNight Index Average (“EONIA”) to Euro short-
term rate (“€STER”).

In terms of exposures, IBORs are referenced to a significant cohort of the Group’s portfolio, including derivative and bond transactions 
in the Treasury function and loans and deposits in the corporate and institutional businesses. Given the role of derivatives portfolios 
in supporting interest rate risk management activities both in terms of the Group’s structural risk positions and providing solutions 
to customers, the notional volumes involved are large. For example, within the derivative portfolios, there are approximately 1,700 
contracts referencing Euribor, GBP LIBOR and USD LIBOR relating to approximately € 50 billion in notional principal. 

The Group also has IBOR exposure within deposits and debt securities amounting to € 3.5 billion approximately. The loan portfolios 
reference Euribor, GBP LIBOR and USD LIBOR (approximately € 19 billion exposure in total). 

Structural foreign exchange risk
Structural foreign exchange risk is the exposure of the Group’s capital ratios to changes in exchange rates and results from net 
investment in subsidiaries, associates and branches, the functional currencies being currencies other than euro. The Group is exposed 
to foreign exchange risk as it translates foreign currencies into Euro at each reporting period and the currency profile of the Group’s 
capital may not necessarily match that of its assets and risk-weighted assets.

Exchange differences on structural exposures are recognised in ‘other comprehensive income’ in the financial statements. The ALCo 
monitors structural foreign exchange risk and the foreign exchange sensitivity of consolidated capital ratios. This impact is measured in 
terms of basis points sensitivities using scenario analysis. 

The table below shows the sensitivity of the Group’s fully loaded CET1 ratio to a hypothetical and sustained movement in GBP/EUR and 
USD/EUR foreign exchange rates.

Sensitivity of CET1 fully loaded capital to foreign exchange movements (unaudited)

+ 10% move in GBP and USD FX rates

– 10% move in GBP and USD FX rates

31 December

2019

(0.20%)

0.19%

2018

(0.21%)

0.20%

The above analysis is subject to certain simplifying assumptions such as GBP/EUR and USD/EUR foreign exchange rates moving in the 
same direction and at the same time.

AIB Group plc Annual Financial Report 2019Risk Management 123456162

2.4 Financial risks* (b) Pension risk
Pension risk is the risk that:

– 

 The funding position of the Group’s defined benefit schemes would deteriorate to such an extent that additional contributions would 

be required to cover its funding obligations towards current and former employees;

–  The capital position of the Group is negatively affected as funding deficits will be fully deductible from regulatory capital; and

–  There could be a negative impact on industrial relations if the funding level of the scheme was to deteriorate significantly.

Identification and assessment
The IAS 19 valuation of the pension scheme assets and liabilities may vary which could impact on the Group’s capital. The Group 
works with the Trustees of each scheme to monitor the performance of investments and estimates of future liability to identify deficits. 
Given that variability in the value of the pension scheme assets and liabilities can impact on the Group’s capital the key processes 
through which pension risk is evaluated are:
• 
• 

the Internal Capital Adequacy Assessment Process (“ICAAP”) as well as quarterly internal stress tests and
 monthly reporting of Pension risk against risk appetite. The pension capital at risk metric is measured and reported monthly against 
this watch trigger.

The Group maintains a number of defined benefit pension schemes for current and former employees. These defined benefit schemes 
were closed to future accrual by the 31 December 2013 with all staff transferring to a defined contribution scheme for future service on a 
standardised basis.

Each scheme has a separate trustee board and the Group has agreed funding plans to deal with deficits in each scheme. As part of 
each funding agreement, the Group engages with each trustee regarding an appropriate investment strategy to reduce the risk in each 
scheme.

Irish schemes that are deemed to have a deficit under the Minimum Funding Standard must prepare funding plans to address this 
situation in a timely manner and submit them to the Pensions Authority for approval. 

Management and measurement
The ability of the pension schemes to meet the projected pension payments is managed by the Trustees through the active 
management of the investment portfolios. Although the Group has interaction with the trustees, it cannot direct the investment strategy 
of the schemes.

The Group has developed a strategy going forward for each of its defined benefit schemes which include the following steps;
1.  All defined benefit schemes are closed to future accrual.
2. 

 They have funding plans (or are funded as required for the US schemes) and each defined benefit scheme has an investment 
strategy in place.
 All schemes have a strategy of de-risking in line with their regulatory requirements, funding positions and funding plans taking into 
account the nature of their liabilities.

3. 

The AIB Group Irish Pension Scheme exited its funding plan on target at 30 June 2018 and now meets the minimum funding standard 
requirements. The AIB Group Irish Pension Scheme’s triennial actuarial valuation was also completed at 30 June 2018, resulting in an 
actuarial surplus at that date. On this basis, the AIB Group Irish Pension Scheme’s actuary has concluded that the scheme requires no 
deficit funding at this time.

In December 2019, the Group agreed a revised funding arrangement for the UK scheme with the Scheme Trustee to support the 
purchase of the pensioner buy-in policy in respect of the pensioner members and an assured payment policy (“APP”) in respect of the 
deferred members. A contribution of £ 10 million was made in December 2019 and an additional one-off £ 12 million contribution will 
also be made in 2020. Under the revised funding arrangement, the Group also expects to make annual payments of £ 18.5 million each 
year during 2020 to 2023, with a final balancing payment in 2024 which is currently expected to be c. £ 50 million.

*Forms an integral part of the audited financial statements

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management 163

2.4 Financial risks* (b) Pension risk (continued)
Monitoring, escalating and reporting
Pension risk is monitored and controlled in line with the requirements of the Group’s pension risk framework and policy. The surplus or 
deficit is monitored on a monthly basis by the Group’s risk team and is currently reported monthly in both the financial risk report to the 
Group Assets and Liability Committee (“ALCo”) and the Group Chief Risk Officer report. The potential change in this value over a one-
year time period is assessed on a monthly basis and is reported versus a Group Risk Appetite Statement watch trigger. This pension 
Capital at risk exposure against the watch trigger is reported in the CRO report each month.

Pension risk is also included in the quarterly internal stress test. The output of quarterly stress tests is reviewed by ALCo and on 
an annual basis an ICAAP Report is produced which is a comprehensive analysis of the Group’s capital position in base and stress 
scenarios over a three year horizon. This document is reviewed and approved by the Board and is submitted to the Joint Supervisory 
Team.

The pension capital at risk exposure is reported against the watch trigger and is contained in the CRO report each month. While the 
Group has taken certain risk mitigating actions, a level of volatility associated with pension funding remains due to potential financial 
market fluctuations and possible changes to pension and accounting regulations.

2.5 Operational risk
Operational risk is the risk arising from inadequate or failed internal processes, people and systems, or from external events. 
This includes legal risk – the potential for loss arising from the uncertainty of legal proceedings and potential legal proceedings, 
but excludes strategic and reputational risk.

Top and emerging risk drivers
The top and emerging risks to the Group are outlined in the Risk Summary Section on page 39. The below table outlines and describes 
which of these are key risk drivers for operational risk.

Material Risk

Regulatory 
and legal 
change

Financial, 
macroeconomic 
and geopolitical 
volatility

Pace of change 
in competition, 
labour markets 
and customer 
expectations

Cyber

Climate 
change

Changing 
external 
perceptions 
of AIB

Operational 
risk

ü

ü

ü

ü

• 

• 

• 

• 

 Regulatory and legal change is a key risk due to its potential impact on customer behaviours, markets and internal Group processes 
and resources.
 Pace of change in competition, labour markets and customer expectations is a key risk driver as there is increased competition for 
the appropriate skills in the market.
 Cyber is a key risk driver as an increased level of cyber attacks may result in increased operational failures or resources being 
diverted from core tasks.
 Climate change is a key risk driver as the enviromental results of climate change could have a significant impact on staff, properties 
and the availability of IT systems. 

Key mitigating actions
Key mitigating actions aim to effectively reduce the threat of a risk and the likelihood of its occurrence. The Group uses various 

approaches to help mitigate risks relating to operational risk including:

•  Board approved and monitored risk appetite limits covering key dimensions of operational risk;

• 

 Operational Risk Framework and suite of policies, setting out principles, roles and responsibilities and governance arrangements for 

the management of operational risk across the Group;
 The Group continues to invest significantly in technology which includes cyber deterrents and defences with controls to predict, 

• 

prevent, detect and respond to cyber risk; and

• 

 The Group operates a risk and control assessment of our processes and people to deliver objectives and keep customers safe.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Risk Management 123456164

2.5 Operational risk (continued)
Identification and assessment
Risk and Control Assessment (“RCA”) is a core process in the identification and assessment of operational risk across the Group. 
The process serves to ensure that key risks are proactively identified, evaluated, monitored and reported, and that appropriate action 
is taken. Self-assessment of risks is completed at business unit level and is recorded on SHIELD which is the Group’s governance, 
risk and compliance system. SHIELD provides all areas with one consistent view of the risks, controls, actions and events across the 
Group. SHIELD underpins an enhanced risk culture focused on ensuring better customer outcomes while helping to safeguard, protect 
and support the Group. RCAs are regularly reviewed and updated by business unit management. A materiality matrix is in place to 
enable the scoring of risks, and action plans must be developed to provide mitigants for the more significant risks. Monitoring processes 
are in place at business unit and support level. The central operational risk team sets and maintains policies and procedures for self-
assessment and undertakes risk based reviews and testing to ensure the completeness and robustness of each business unit’s self-
assessment, and that appropriate attention is given to the more significant risks.

Management and measurement
Each business area is primarily responsible for managing its own risks. The operational risk framework includes policies specific to 
key operational risks (such as information security; continuity and resilience; and third party management among others) to ensure an 
effective and consistent approach to operational risk management across the Group. An important element of the Group’s operational 
risk management framework is the ongoing monitoring of risks, control deficiencies and weaknesses, including tracking of operational 
risk events. The Group also requires all business areas to undertake risk assessments and establish appropriate internal controls 
in order to ensure that all components, taken together, deliver the control objectives of key risk management processes. The role of 
operational risk is to review operational risk management activities across the Group including setting policy and promoting best practice 
disciplines, augmented by an independent second line assurance process which sits within the Compliance function. In addition, 
an insurance programme is in place, including a self-insured retention, to cover a number of risk events which would fall under the 
operational risk umbrella. These include financial lines policies (comprehensive crime/computer crime/cyber/professional indemnity/civil 
liability; employment practices liability; directors and officers liability and a suite of general insurance policies to cover such things as 
property and business interruption, terrorism, combined liability and personal accident).

Monitoring, escalating and reporting
The Head of Operational Risk reports to the Chief Risk Officer, and provides information to the Board through the Board Risk 
Committee, Group Risk Committee and the Operational Risk Committee. The primary objective of operational risk reporting is to 
provide the Board with a timely and pertinent update on the Operational Risk profile, in order to assist the Board in discharging its 
responsibilities for the oversight of risk. A secondary objective is to provide senior management with an overview of the operational 
risk profile, in order to support the effective management of risks. The profile update details the current status of the Group’s key 
operational risks and includes an overview of current trends and an update on recent significant events. The reporting of the Operational 
Risk profile, as required, at the Group Risk and Board Risk Committees supports these two objectives. In addition, the Group Risk 
Committee receive summary information on the Group’s Operational Risk profile on a regular basis through the Chief Risk Officer 
(“CRO”) report. Business units are required to review and update their assessment of operational risks on a regular basis. Operational 
risk teams undertake review and challenge assessments of the business unit risk assessments. In addition, assurance teams which are 
independent of the business, undertake reviews of the operational controls as part of a combined regulatory/compliance/operational risk 
programme.

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management 165

2.6 Regulatory compliance risk
Regulatory compliance risk is defined as the risk of legal or regulatory sanctions or failure to protect market integrity, could result in 
material financial loss or reputational damage. Failure to comply with laws, regulations, or rules, for example Anti-Money Laundering, 
Countering Terrorist Financing and modern slavery, as well as self regulatory standards and codes of conduct, could result in regulatory 
sanction.

Top and emerging risk drivers
The top and emerging risks to the Group are outlined in the Risk Summary Section on page 39. The below table outlines and describes 
which of these are key risk drivers for regulatory compliance risk.

Material Risk

Regulatory 
and legal 
change

Financial, 
macroeconomic 
and geopolitical 
volatility

Pace of change 
in competition, 
labour markets 
and customer 
expectations

Cyber

Climate 
change

Changing 
external 
perceptions 
of AIB

Regulatory 
compliance 
risk

ü

ü

ü

ü

• 

• 

• 

 Regulatory and legal change is a key risk driver due to the pace and complexity of regulatory change including changes likely as a 
result of Brexit.
 Pace of change in competition, labour markets and customer expectations is a key risk driver due to depth of regulatory supervision 
resulting in increased process complexity and increased competition for the appropriate skills in the market.
 Climate change is a growing area of regulatory interest and together the financial, macroeconomic and geopolitical events have the 
ability to quickly change the regulatory agenda.

Key mitigating actions
Key mitigating actions aim to effectively reduce the threat of a risk and the likelihood of its occurrence. The Group uses various 
approaches to help mitigate risks relating to regulatory compliance risk. The principal compliance risk mitigants are risk identification, 
assessment, measurement and the establishment of appropriate controls at business level. Compliance also provides continuous 
training across the Group in relation to regulatory compliance risks, obligations and responsibilities of the business, therefore, reinforcing 
a culture of compliance. The Group has insurance policies that cover certain consequences of risk events which fall under the regulatory 
compliance umbrella, subject to policy terms and conditions.

Identification and assessment
The Regulatory Compliance function is specifically responsible for independently identifying and assessing current and forward 
looking compliance obligations, as well as financial crime regulation and regulation on privacy and data protection. The identification, 
interpretation and communication roles relating to other legal and regulatory obligations have been assigned to functions with 
specialist knowledge in those areas. For example, employment law is assigned to Human Resources and taxation law to Group 
Taxation. Regulatory Compliance undertakes a periodic detailed assessment of the key compliance risks and associated mitigants. 
The Regulatory Compliance function operates a risk framework approach that is used in collaboration with business units to identify, 
assess and manage key compliance risks at business unit level. These risks are incorporated into the risk control assessments for the 
relevant business unit.

Management and measurement
The Board, operating through the Board Risk Committee, approves the Group’s compliance policy and its mandate for the Regulatory 
Compliance function.

The Board is responsible for ensuring that the Group complies with its regulatory responsibilities. The Board’s responsibilities in respect 
of compliance include the establishment and maintenance of the framework for internal controls and the control environment in which 
compliance policy operates. The Board ensures that regulatory compliance is suitably independent from business activities and that it is 
adequately resourced.

The primary role of the Regulatory Compliance function is to provide direction and advice to enable management to discharge its 
responsibility for managing the Group’s compliance risks. The principal compliance risk mitigants are risk identification, assessment, 
measurement and the establishment of suitable controls at business level.

AIB Group plc Annual Financial Report 2019Risk Management 123456166

2.6 Regulatory compliance risk (continued)
Monitoring, escalating and reporting
Group risk assurance, within Regulatory Compliance undertakes risk-based assurance of compliance with relevant policies, procedures 
and regulatory obligations. Assurance can be undertaken by either standalone independent assurance teams, or in collaboration with 
other control functions such as Group Internal Audit and/or Operational Risk.

Risk prioritised annual assurance plans are prepared with assurance reviews undertaken on both a business unit and a process basis. 
The annual assurance plan is reviewed regularly, and updated to reflect changes in the risk profile from emerging risks, changes in risk 
assessments and new regulatory ‘hotspots’. Issues emerging from assurance activity are escalated for management attention, and 
action plans and implementation dates are agreed. The implementation of these action plans is monitored by group risk assurance.

Regulatory Compliance report to the Chief Risk Officer and independently to the Board, through the Board Risk Committee, on the 
effectiveness of the processes established to ensure compliance with laws and regulations within its scope.

2.7 Conduct risk
Conduct risk is defined as the risk that inappropriate actions or inactions by the Group cause poor and unfair customer outcomes. 
Customer complaints outstanding without proper investigation would lead to unfair customer outcomes.

Top and emerging risk drivers
The top and emerging risks to the Group are outlined in the Risk Summary Section on page 39. The below table outlines and describes 
which of these are key risk drivers for conduct risk.

Material Risk

Regulatory 
and legal 
change

Financial, 
macroeconomic 
and geopolitical 
volatility

Pace of change 
in competition, 
labour markets 
and customer 
expectations

Cyber

Climate 
change

Changing 
external 
perceptions 
of AIB

Conduct risk

ü

ü

ü

ü

• 

• 
• 

• 

 Regulatory and legal change is a key risk driver due primarily to changing regulatory expectations which can drive an accelerated 
process for product design.
 Financial, macroeconomic and geopolitical volatility is a key risk driver as the volatility can result in suboptimal behaviour.
 Pace of change in competition, labour markets and customer expectations is a key risk driver as there is increased competition for 
the appropriate skills in the market.
 Climate change is a key risk driver as the Group responds to climate risk, reviews current products and develops new products. 

Key mitigating actions
Key mitigating actions aim to effectively reduce the threat of a risk and the likelihood of its occurrence. The Group uses various 
approaches to help mitigate risks relating to conduct risk including a Conduct Risk Framework, aligned with the Group strategy, which 
is embedded in the organisation and provides oversight of conduct risks at Executive Committee and Board level by way of two key 
fora. The Group Conduct Committee provides the Executive Committee oversight of conduct through promoting and supporting a 
‘customer first’ culture, and also oversees the key conduct risk appetite metrics for complaints management and product reviews. 
The Group Product and Proposition Committee focus is exclusively in product oversight and management, including overseeing a rolling 
programme of product reviews.

Identification and assessment
The compliance and risk assurance team identify upstream conduct risk and communicate to the relevant business areas.

Management and measurement
The points below outline the management and measurement of Conduct risk;
• 

 The Group Head of Customer Advocacy and team provides independent oversight and governance of conduct risk across the Group 
(and is a mandatory approver of product/propositions proposals), including training and awareness building;
 An approved Group conduct strategy, aligned with the Group’s purpose, strategy and core values, is supported by an annual Group 
action plan delivering against key strategic objectives, ensuring continued progress on embedding conduct and meeting evolving 
regulatory expectations;
 A centralised customer care unit deals with complex complaints across the organisation;
 Group customer advocacy drive the vulnerable customer strategy; and
 Group Head of Customer Advocacy is a member of key strategic steering groups.

• 

• 
• 
• 

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management 167

2.7 Conduct risk (continued)
Monitoring, escalating and reporting
The points below outline how Conduct risk is monitored, escalated and reported;
• 

• 

 Quarterly Group conduct dashboard measures key management information trends under the five key conduct risk areas, 
as reflected in the Group conduct action plan; and
 Segment Conduct Committees (operating to standard terms of reference) actively drive the conduct agendas and manage conduct 
risk within their businesses. Conduct risks are assessed and monitored across the Group in line with risk management procedures, 
with annual business attestation provided by senior management.

2.8 People and culture risk
People and culture risk is the risk to achieving the Group’s strategic objectives as a result of an inability to recruit, retain or develop 
resources, or as a result of behaviours associated with low levels of employee engagement. It also includes the risk that the business, 
financial condition and prospects of the Group are materially adversely affected as a result of inadvertent or intentional behaviours or 
actions taken or not taken by employees that are contrary to the overall strategy, culture and values of the Group.

Top and emerging risk drivers
The top and emerging risks to the Group are outlined in the Risk Summary Section on page 39. The below table outlines and describes 
which of these are key risk drivers for people and culture risk.

Material Risk

Regulatory 
and legal 
change

Financial, 
macroeconomic 
and geopolitical 
volatility

People and 
culture risk

Pace of change 
in competition, 
labour markets 
and customer 
expectations

ü

Cyber

Climate 
change

Changing 
external 
perceptions 
of AIB

ü

• 

• 

 Pace of change in competition, labour markets and customer expectations is a key risk driver as there is increased competition for 
the appropriate skills in the market.
 Changing external perceptions of AIB is a key risk driver in so far as sustained negative commentary could materially impact on staff 
morale.

Key mitigating actions
Key mitigating actions aim to effectively reduce the threat of a risk and the likelihood of its occurrence. The Group uses various 
approaches to help mitigate risks relating to people and culture risk including a continuous review of the market situation and the 
introduction of new career mapping which will provide a transparent and consistent view of roles and also empower all employees to 
take accountability and control of their own careers.

Identification and assessment
The Group identifies and reviews employee satisfaction and engagement, indicators of culture, through the staff engagement 
programme, iConnect, which is facilitated by Gallup on an annual basis. The survey includes measures on our cultural ambitions of 
accountability, collaboration, trust, diversity and inclusion and safe to speak. Initiatives are undertaken at team level to continuously 
identify opportunities for further employee engagement. Engagement scores have continued to improve on an annual basis since the 
staff engagement programme inception.

The Group’s performance is heavily dependent on the talents and efforts of highly skilled individuals, and the continued ability of the 
Group to compete effectively and implement its strategy depends on its ability to attract new employees and retain and motivate existing 
employees. Competition from within the financial services industry, including from other financial institutions, as well as from businesses 
outside the financial services industry for key employees is intensifying. In particular, under the terms of the recapitalisation of the 
Group by the Government, the Group is required to comply with certain executive pay and compensation arrangements, including a cap 
on salaries as well as a ban on bonuses and similar incentive-based compensation applicable to employees of Irish banks who have 
received financial support from the Government. 

The Group uses the Aspire Performance Management Programme (“Aspire”) to facilitate quality performance discussions with staff that 
contribute to delivering the Group’s strategic ambitions. Aspire is designed to allow employees identify “What” personal and business 
objectives are to be achieved and “How” they will behave in the delivery of those objectives. The Board assesses the Aspire outputs on 
a half-year and year-end basis. Aspire allows the Group embrace the right behaviours and outcomes with equal weighting, to achieve 
the Group’s strategic ambition.

AIB Group plc Annual Financial Report 2019Risk Management 123456168

2.8 People and culture risk (continued)
Management and measurement
In 2017 the Group launched its ‘Purpose’, which is supported and embedded by a clear set of ‘customer first’ values. These values drive 
and influence activities of all employees, guiding the Group’s dealings with customers, each other and all stakeholders. The Group’s 
Code of Conduct, incorporating the risk culture principles, places great emphasis on the integrity of employees and accountability for 
both actions taken and inaction. The Code sets out how employees are expected to behave in terms of the business, customer and 
employee. The Code is supported by a range of employee policies, including ‘Conflicts of Interest’ and ‘Speak up’. The Group has a 
disciplinary policy which clearly lays out the consequences of inappropriate behaviours.

The Group’s ‘Speak Up’ policy and process also provides those working for the Group with a protected channel for raising concerns, 
which is at the heart of fostering an open and transparent working culture. The Group’s iLearn training portal, provides employees with 
dedicated and bespoke curricula that allow teams and individuals to invest in themselves and, therefore, the organisation.

Monitoring, escalating and reporting
The Group has made significant steps in increasing engagement and awareness of the Group’s risk management activities by 
embedding the Risk Appetite Statement in policies and frameworks of the Group. The Risk Appetite Statement contains clear 
statements of intent as to the Group’s appetite for taking and managing risk, including people and culture risk. It ensures that the Group 
monitors and reports against key people and culture metrics when tracking people and culture risk and change.

Internal Audit include people and culture risk on their annual plan of activities, the outputs of which are reviewed by the Board.

The Group, through the Board Audit Committee, reports and monitors issues raised through a number of channels including conflicts of 
interest, disciplinary policy and speak up policy. The Board monitors and reviews progress and oversight of senior management in relation 
to our people and culture ambitions through a number of datasets including iConnect, the strategy scorecard and a culture dashboard.

2.9 Business model risk
The risk of not achieving the agreed strategy or approved business plan either as a result of an inadequate implementation plan, or 
failure to execute the implementation plan as a result of inability to secure the required investment, or due to factors in the economic, 
political, competitive or regulatory environment. This also includes the risk of implementing an unsuitable strategy, or maintaining an 
obsolete business model, in light of known internal and external factors.

Top and emerging risk drivers
The top and emerging risks to the Group are outlined in the Risk Summary Section on page 39. The below table outlines and describes 
which of these are key risk drivers for business model risk.

Material Risk

Regulatory 
and legal 
change

Financial, 
macroeconomic 
and geopolitical 
volatility

Pace of change 
in competition, 
labour markets 
and customer 
expectations

Cyber

Climate 
change

Changing 
external 
perceptions 
of AIB

Business 
model risk

ü

ü

ü

ü

ü

ü

• 
• 

• 

 Regulatory and legal change have the potential to significantly impact the business and operating model of the Group.
 Financial, macroeconomic and geopolitical volatility is a key risk driver as it is more difficult to forecast accurately for planning purposes 
in a volatile environment than in a stable environment. This volatility also increases the risk of changed circumstances over the planning 
cycle. Changes in financial or macroeconomic or geopolitical events could impact the Group’s business model, specifically, its 
capital utilisation, profitability or strategy. 
 The pace of change from competition has increased and, in particular, obtaining and retaining the right level of expertise in a 
competitive labour market is a key risk driver.

•  Cyber is a key risk driver as the volume and sophistication of cyber attacks could result in unexpected vulnerabilities being exposed. 
•  Changing external perceptions of AIB is a key risk driver as this may challenge the execution of the Group’s strategy. 

Key mitigating actions
Key mitigating actions aim to effectively reduce the threat of a risk and the likelihood of its occurrence. The Group uses various 
approaches to help mitigate risks relating to business model risk including:
• 
• 
• 
• 

 Board approved Risk Appetite Statement sets the boundary for acceptable risk taking;
 Detailed review and challenge of plan and strategy through governance process;
 Independent second line of defence review and challenge of key planning and strategic assumptions;
 The Board receives regular updates on performance against strategic objectives by way of a quarterly scorecard and 
comprehensive reports setting out the current financial performance against budget, multi-year financial projections, capital plans 
and economic updates; and
 Risk report is produced monthly and reviewed by the Board and Group Risk Committees.

• 

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management 169

2.9 Business model risk (continued)
Identification and assessment
The Group identifies and assesses business model risk as part of its integrated planning process, which encapsulates strategic, 
business and financial planning. This process drives delivery of strategic objectives aligned to the Group’s risk appetite and enables 
measurable business objectives to be set for management aligned to the short, medium and long term strategy of the Group. The 
outcomes of these processes form the basis of the Group’s Internal Capital Adequacy Assessment Process (“ICAAP”) and Internal 
Liquidity Adequacy Assessment Process (“ILAAP”).

The Group reviews underlying assumptions on its external operating environment and, by extension, its strategic objectives on a 
periodic basis, the frequency of which is determined by a number of factors including the speed of change of the economic environment, 
changes in the financial services industry and the competitive landscape, regulatory change and deviations in actual business outturn 
from strategic targets. In normal circumstances, this is annually. The Group’s business and financial planning process supports the 
Group’s strategy. Every year, the Group prepares three-year business plans at a Group level based on macroeconomic and market 
forecasts across a range of scenarios (including a range of “downside” scenarios). The plan includes an evaluation of planned 
performance against a suite of key metrics, supported by detailed analysis and commentary on underlying trends and drivers, across 
income statement, balance sheet and business targets. This assessment includes, but is not limited to discussion on new lending 
volumes and pricing, deposits volumes and pricing, other income, cost management initiatives and credit performance. The plan is 
subject to robust review and challenge through the governance process and including an independent second line of defence review 
and challenge by the Risk function. The Group plan is supported by detailed business unit plans. Each business unit plan is aligned 
to the Group strategy and risk appetite. The business plan typically describes the market in which the segment operates, market and 
competitor dynamics, business strategy, financial assumptions underpinning the strategy, actions/investment required to achieve 
financial outcomes and any risks/opportunities to the strategy.

Management and measurement
At a strategic level, the Group manages business model risk within its risk appetite framework, by setting limits in respect of measures 
such as financial performance, portfolio concentration and risk-adjusted return. At a more operational level, the risk is mitigated 
through periodic monitoring of variances to plan. Where performance against plan is outside agreed tolerances or risk appetite metrics, 
proposed mitigating actions are presented and evaluated, and tracked thereafter. During the year, periodic forecast updates for the 
full year financial outcome may also be produced. The frequency of forecast updates during each year will be determined based on 
prevailing business conditions.

At an individual level, planning targets translate into accountable objectives to enable performance tracking across the Group and to 
facilitate formulation and review of Executive Committee performance scorecards.

Monitoring, escalating and reporting
Performance against plan is monitored at segment level on a monthly basis and reported to senior management teams within the 
business. At an overall Group level, performance against plan is monitored as part of the CFO Report which is discussed at Executive 
Committee and Board on a monthly basis. Risk profile against risk appetite measures, some of which reference performance against 
plan, is monitored by the Chief Risk Officer and reported on a monthly basis to the Executive Risk Committee and Board.

2.10 Model risk
The potential loss that the Group may incur, as a consequence of decisions that could be principally based on the output of models, due 
to errors in the development, implementation or use of such models.

Top and emerging risk drivers
The top and emerging risks to the Group are outlined in the Risk Summary Section on page 39. The below table outlines and describes 
which of these are key risk drivers for model risk.

Material Risk

Regulatory 
and legal 
change

Financial, 
macroeconomic 
and geopolitical 
volatility

Pace of change 
in competition, 
labour markets 
and customer 
expectations

Cyber

Climate 
change

Changing 
external 
perceptions 
of AIB

Model risk

ü

ü

ü

ü

•  Pace of regulatory change increases the difficulty in maintaining the Group’s suite of models.
• 

 Financial, macroeconomic and geopolitical volatility is a key risk driver as a volatile external environment is more difficult to model 
accurately than a stable environment.
 Pace of change in competition, labour markets and customer expectations is a key risk driver due to the difficulty in obtaining and 
retaining the right level of expertise in a competitive labour market. 
 Climate change is a driver of model risk because of the lack of relevant historical data to accurately model climate impacts on the 
Group’s exposures.

• 

• 

AIB Group plc Annual Financial Report 2019Risk Management 123456170

2.10 Model risk (continued)
Key mitigating actions
Key mitigating actions aim to effectively reduce the threat of a risk and the likelihood of its occurrence. The Group uses various 
approaches to help mitigate risks relating to model risk including:
•  Model risk framework and policy;
•  Model risk governance, notably the model committees of Model Risk Committee and Risk Measurement Committee; 
•  Group model risk inventory and reporting;
•  Risk appetite statement monitoring and reporting; and
•  Second line of defence review; model validation and control testing.

Identification and assessment
The Board has ultimate accountability for ensuring that models used by the Group are fit for purpose, meet all jurisdictional regulatory 
and accounting standards, and ensuring that there is clarity on the model risk strategy and framework. It is responsible for the 
appointment of organisational structures to implement and manage the model risk framework and for ensuring that there are appropriate 
policies in place relating to capital assessment, measurement and allocation.

Operating to the principles outlined in the model risk framework supports the Group’s strategic objectives and provides comfort to the 
Board on the integrity and completeness of the model risk governance.

Management and measurement
The Group mitigates model risk by having a framework, policies and standards in place in relation to model development, operation, 
and validation together with suitable resources. The Group model risk management framework is designed to ensure that model risk 
in the Group is properly identified and managed across each step of the model lifecycle within an appropriate control framework. 
The framework, which is aligned to the Group risk appetite framework and the Group risk management framework, describes the key 
processes undertaken and reports produced in support of the framework. Models are built and validated by suitably qualified analytical 
personnel, informed by relevant business and finance functions.

Models are built using the best available data, both internal and external, using international industry standard techniques. All models 
are validated by an appropriately qualified team, which is independent of the model build process.

Group Internal Audit act as the “third line of defence” providing independent assurance to the Board Audit Committee and the Board 
on the adequacy, effectiveness and sustainability of the governance, risk management and control framework supporting model risk 
through their periodic review of the model risk management processes.

Monitoring, escalating and reporting
The Model Risk Committee acts as a sub-committee of the Risk Measurement Committee and reviews and approves the use, or 
recommends to a higher governance authority, the use of the Group’s credit, operational and financial risk models. It also monitors and 
maintains oversight of the performance of these models. As a material risk, the status of model risk is reported on a monthly basis in the 
CRO report.

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2019Risk Management 171

Governance and oversight

–  Group Directors' report

–  Schedule to the Group Directors' report

–  Corporate Governance report

–  Report of the Board Audit Committee

–  Report of the Board Risk Committee

–  Report of the Nomination and Corporate Governance Committee

–  Report of the Remuneration Committee

–  Corporate Governance Remuneration statement

–  Viability statement

– 

Internal controls

–  Other governance information

–  Supervision and regulation

Page

172

175

178

194

200

204

208

212

219

220

221

222

AIB Group plc Annual Financial Report 2019Governance and Oversight 123456172

Governance and oversight –
Group Directors’ report for the financial year ended 31 December 2019

The Directors of AIB Group plc (‘the Company’) present their 
report and the audited financial statements for the financial 
year ended 31 December 2019. The Directors’ Responsibility 
Statement is shown on page 224.

For the purposes of this report ‘AIB Group’ or ‘the Group’ 
comprises the Company and its subsidiaries in the financial 
year ended 31 December 2019.

Results
The Group’s profit attributable to the ordinary shareholders of 
the Company amounted to € 327 million and was arrived at as 
shown in the consolidated income statement on page 237.

Dividend
The Board is recommending a dividend of € 0.08 per share 
payable on 7 May 2020 to shareholders on the Company’s 
Register of Members at the close of business on 27 March 
2020.

In accordance with the “Joint Decision of the European Central 
Bank and Prudential Regulatory Authority” of 25 November 
2016 as updated on 3 December 2019, the Company is 
required to obtain prior approval from the European Central 
Bank in order to distribute dividends to shareholders. 

During 2019, the Company paid a final dividend of € 0.17 per 
share on 3 May 2019 to its ordinary shareholders who were on 
the Register of Members at the close of business on 22 March 
2019.

Going concern
The financial statements for the financial year ended 
31 December 2019 have been prepared on a going concern 
basis as the Directors are satisfied, having considered the 
principal risks and uncertainties impacting the Group, that it has 
the ability to continue in business for the period of assessment. 
The period of assessment used by the Directors is 12 months 
from the date of approval of these annual financial statements.

In making their assessment, the Directors considered a wide 
range of information relating to present and future conditions. 
These included financial plans covering the period 2020 to 
2022, liquidity and funding forecasts and capital resources 
projections, all of which were prepared under base and stress 
scenarios.

In addition, the Directors considered the principal risks and 
uncertainties which could materially affect the Group’s future 
business performance and profitability and which are outlined on 
pages 40 to 43.

Directors Compliance Statement
As required by section 225(2) of the Companies Act 2014, the 
Directors acknowledge that they are responsible for securing 
the Company’s compliance with its relevant obligations (as 
defined in section 225(1)). The Directors confirm that:
(a)   a compliance policy statement (as defined in section 

225(3)(a)) has been drawn up that sets out the Company’s 
policies and, in the Directors’ opinion, is appropriate to 
ensure compliance with the Company’s relevant obligations;

(b)   appropriate arrangements or structures that are, in the 

Directors’ opinion, designed to secure material compliance 
with the relevant obligations have been put in place; and
(c)   a review of those arrangements or structures has been 

conducted in the financial year to which this report relates.

Capital
Information on the structure of the Company’s share capital, 
including the rights and obligations attaching to each class of 
shares, is set out in the Schedule on pages 175 to 177 and is 
part of note 42 to the consolidated financial statements.

Accounting policies
The principal accounting policies, together with the basis on 
which the financial statements have been prepared, are set out 
in note 1 to the consolidated financial statements.

Review of principal activities
The statement by the Chair on pages 10 to 13, the review 
by the Chief Executive Officer on pages 14 to 19, and the 
operating and financial review on pages 51 to 66 contain 
an overview of the development of the business of the 
Group during the year, of recent events, and of likely future 
developments.

Directors
At 31 December 2019, the Board of Directors of the Company 
was comprised of Mr Richard Pym, Mr Thomas (Tom) Foley, 
Mr Basil Geoghegan, Dr Colin Hunt, Ms Sandy Kinney 
Pritchard, Ms Carolan Lennon, Ms Elaine MacLean, Mr Brendan 
McDonagh, Ms Helen Normoyle, Ms Ann O’Brien, Mr Tomás 
O’Midheach and Mr Ranjit (Raj) Singh.

The following Board changes to the Company occurred with 
effect from the dates shown:
– 

 Mr Bernard Byrne resigned as CEO and Executive Director 
on 8 March 2019,
 Dr Colin Hunt was appointed as CEO and Executive 
Director on 8 March 2019,
 Mr Mark Bourke resigned as CFO and Executive Director 
on 1 March 2019,
 Mr Tomás O’Midheach was appointed as Executive Director 
on 13 March 2019,
 Ms Sandy Kinney Pritchard was appointed as 
Non-Executive Director on 22 March 2019,
 Mr Simon Ball resigned as Non-Executive Director on 
24 April 2019,
 Ms Ann O’Brien and Mr Ranjit (Raj) Singh were each 
appointed as Non-Executive Directors on 25 April 2019,
 Mr Basil Geoghegan and Ms Elaine MacLean were 
each appointed as Non-Executive Directors on 
4 September 2019,
 Mr Peter Hagan resigned as Non-Executive Director on 
30 September 2019, and
 Ms Catherine Woods and Mr Jim O’Hara each resigned as 
Non-Executive Directors on 12 October 2019.

– 

– 

– 

– 

– 

– 

– 

– 

– 

AIB Group plc Annual Financial Report 2019Governance and Oversight 173

There were no other interests disclosed to the Company in 
accordance with the Market Abuse Regulation and Part 5 of the 
Transparency Regulations and the related transparency rules 
during the period from 31 December 2019 to 6 March 2020.

Corporate governance
The Directors’ Corporate Governance report is set out on pages 
178 to 192 and forms part of this report. Additional information, 
disclosed in accordance with the European Communities 
(Takeover Bids (Directive 2004/25/EC)) Regulations 2006, 
is included in the Schedule to the Group Directors’ report on 
pages 175 to 177.

In accordance with Section 167 of the Companies Act 
2014, the Directors confirm that a Board Audit Committee 
is established. Details on the Board Audit Committee’s 
membership and activities are shown on pages 194 to 199.

Political donations
The Directors of the Company have satisfied themselves that 
there were no political contributions that require disclosure 
under the Electoral Act 1997.

Accounting records
The measures taken by the Directors to secure compliance 
with the Company’s obligation to keep adequate accounting 
records include the use of appropriate systems and procedures, 
incorporating those set out within ‘Internal controls’ in the 
Corporate Governance report on pages 220 and 221, and the 
employment of competent persons. The accounting records are 
kept at the Company’s Registered Office at AIB Bankcentre, 
Ballsbridge, Dublin 4, Ireland and at the principal addresses 
outlined on page 383.

Principal risks and uncertainties
Information concerning the principal risks and uncertainties 
facing the Group, as required under the terms of the European 
Accounts Modernisation Directive (2003/51/EEC) (implemented 
in Ireland by the European Communities (International Financial 
Reporting Standards and Miscellaneous Amendments) 
Regulations 2005), is set out on pages 40 to 43.

Branches outside the State
The Company has not established any branches since 
incorporation. However, the Company’s principal operating 
subsidiary, Allied Irish Banks, p.l.c., established branches, within 
the meaning of EU Council Directive 89/666/EEC (implemented 
in Ireland by the European Communities (Branch Disclosures) 
Regulations 1993), in the United Kingdom and the United 
States of America.

Mr Richard Pym has informed the Board of his intention to 
resign as Non-Executive Director and Chair on 6 March 2020.

The Group is in the process of identifying the next Chair and an 
announcement will be made in due course.

A short biographical note on each Director is provided on pages 
44 and 45.

The appointment and replacement of Directors, and their 
powers, are governed by law and the Constitution of the 
Company, and information on these is set out on pages 176 
and 177.

Directors’ and Secretary’s Interests in the share 
capital
The interests of the Directors and the Group Company 
Secretary in the share capital of the Company are shown in the 
Corporate Governance Remuneration statement on page 218.

Directors’ Remuneration
The Group’s policy with respect to Directors’ remuneration is 
included in the Corporate Governance Remuneration statement 
on pages 212 to 218. Details of the total remuneration of the 
Directors in office during 2019 and 2018 are shown in the 
Corporate Governance Remuneration statement on pages 216 
to 218.

Non-Financial Statement
Regulations on non-financial information, which were 
transposed into Irish law by the European Union (disclosure 
of Non-Financial and Diversity Information by certain large 
undertakings and groups) Regulations 2017, require that 
the Group report on specific topics such as environmental 
matters; social and employee matters; respect for human 
rights; and bribery and corruption (‘key non-financial matters’). 
The Group is committed to maintaining sustainable and ethically 
responsible corporate and social practices in every aspect of its 
business. The table included on pages 48 and 49 of the Annual 
Financial Report, together with the information it refers to, is 
intended to assist shareholders to understand our position on 
key non-financial matters. A description of our business model 
is included on pages 6 to 8 of the Annual Financial Report and 
the table on pages 40 to 43 summarises the linkage between 
the Group’s strategic pillars, the principal risks and uncertainties 
and the Group’s material risks. The material risks primarily 
impacted by key non-financial matters include conduct risk 
and people and culture risk. Further details of the Group’s risk 
management governance and organisational framework can be 
found on pages 72 to 78.

Substantial interests in the share capital
At 31 December 2019, the Company had been notified that the 
Minister for Finance of Ireland holds 1,930,436,543 ordinary 
shares representing 71.12% of the total voting rights attached to 
the issued share capital.

AIB Group plc Annual Financial Report 2019Governance and Oversight 123456174

Governance and oversight –
Group Directors’ report for the financial year ended 31 December 2019

Auditors
The auditors, Deloitte, were appointed to the Group on 
20 June 2013 following shareholder approval at the 2013 
Annual General Meeting on that date. Furthermore, Deloitte 
were re-appointed as auditors of the Company at the last 
Annual General Meeting held on 24 April 2019 and shall hold 
office until the conclusion of the next Annual General Meeting 
of the Company pursuant to section 382 of the Companies 
Act 2014 at which time their continued appointment will be 
proposed to the shareholders for approval. Deloitte have 
indicated a willingness to continue in office in accordance with 
section 383(2) of the Companies Act 2014.

Statement of relevant audit information
Each of the persons who is a Director at the date of approval of 
this report confirms that:
(a)   so far as the Director is aware, there is no relevant audit 

information of which the company’s auditor is unaware; and

(b)   the Director has taken all the steps that he/she ought to 

have taken as a Director in order to make himself/herself 
aware of any relevant audit information and to establish that 
the Company’s auditor is aware of that information.

This confirmation is given and should be interpreted in 
accordance with the provisions of section 330 of the Companies 
Act 2014.

Other information
Other information relevant to the Group Directors’ report may be found in the following pages of the report:

2019 financial highlights 

Risk management 

Non-adjusting events after the reporting period 

Page

4 and 5

71 to 170

365

The Group Directors’ report for the financial year ended 31 December 2019 comprises these pages and the sections of the report 

referred to under ‘Other information’ above, which are incorporated into the Group Directors’ report by reference.

Richard Pym
Chair

5 March 2020 

Colin Hunt
Chief Executive Officer 

AIB Group plc Annual Financial Report 2019Governance and Oversight  
 
 
Governance and oversight –
Schedule to the Group Directors’ report for the financial year ended 31 December 2019

175

Additional information required to be contained in the 
Directors’ Annual Report by the European Communities 
(Takeover Bids (Directive 2004/25/EC)) Regulations 2006.

As required by these Regulations, the information contained 
below represents the position of the Company as of 
31 December 2019.

Capital structure
The authorised share capital of the Company is € 2,500,000,000 
divided into 4,000,000,000 ordinary shares of € 0.625 each 
(‘Ordinary Shares’). The issued share capital of the Company is 
2,714,381,237 Ordinary Shares of € 0.625 each.

Rights and obligations of each class of share
The following rights attach to Ordinary Shares:
– 

– 

– 

– 

– 

– 

– 

 the right to receive duly declared dividends, in cash or, 
where offered by the Directors, by allotment of additional 
Ordinary Shares;
 the right to attend and speak, in person or by proxy, 
at general meetings of the Company;
 the right to vote, in person or by proxy, at general meetings 
of the Company having, in a vote taken by a show of hands, 
one vote, and, on a poll, a vote for each Ordinary Share 
held;
 the right to appoint a proxy, in the required form, to attend 
and/or vote at general meetings of the Company;
 the right to receive, (by post or electronically), at least 
21 days before the Annual General Meeting, a copy of the 
Directors’ and Auditor’s reports accompanied by copies 
of the balance sheet, profit and loss account and other 
documents required by the Companies Act to be annexed to 
the balance sheet or such summary financial statements as 
may be permitted by the Companies Act;
 the right to receive notice of general meetings of the 
Company; and
 in a winding-up of the Company, and subject to payments of 
amounts due to creditors and to holders of shares ranking 
in priority to the Ordinary Shares, repayment of the capital 
paid up on the Ordinary Shares and a proportionate part 
of any surplus from the realisation of the assets of the 
Company.

There is, attached to the Ordinary Shares, an obligation for 
the holder, when served with a notice from the Directors 
requiring the holder to do so, to inform the Company in writing 
within not more than 14 days after service of such notice, of 
the capacity in which the shareholder holds any share of the 
Company and, if such shareholder holds any share other than 
as beneficial owner, to furnish in writing, so far as it is within 
the shareholder’s knowledge, the name and address of the 
person on whose behalf the shareholder holds such share 
or, if the name or address of such person is not forthcoming, 
such particulars as will enable or assist in the identification of 
such person, and the nature of the interest of such person in 
such share. Where the shareholder served with such notice 
(or any person named or identified by a shareholder on foot of 
such notice) fails to furnish the Company with the information 
required within the time period specified, the shareholder shall 

not be entitled to attend meetings of the Company, nor to 
exercise the voting rights attached to such share, and, if the 
shareholder holds 0.25% or more of the issued Ordinary 
Shares, the Directors will be entitled to withhold payment of 
any dividend payable on such shares, and the shareholder will 
not be entitled to transfer such shares except by sale through 
a Stock Exchange to a bona fide unconnected third party. 
Such sanctions will cease to apply after not more than seven 
days from the earlier of receipt by the Company of notice that 
the member has sold the shares to an unconnected third party 
or due compliance, to the satisfaction of the Company, with the 
notice served as provided for above.

Restrictions on the transfer of shares
Save as set out below, there are no limitations in Irish law or in 
the Company’s Constitution on the holding of Ordinary Shares, 
and there is no requirement to obtain the approval of the 
Company, or of other holders of Ordinary Shares, for a transfer 
of Ordinary Shares.

The Ordinary Shares are, in general, freely transferable, 
but the Directors may decline to register a transfer of Ordinary 
Shares upon notice to the transferee, within two months after 
the lodgement of a transfer with the Company, in the following 
cases:
(i)  a lien held by the Company on the shares;
(ii)   a purported transfer to an infant or a person lawfully 

declared to be incapable for the time being of dealing with 
their affairs; or

(iii)   a single transfer of shares which is in favour of more than 

four persons jointly.

Ordinary Shares held in certificated form are transferable upon 
production to the Company’s Registrar of the original share 
certificate and the usual form of stock transfer duly executed by 
the holder of the shares.

Shares held in uncertificated form are transferable in 
accordance with the rules or conditions imposed by the operator 
of the relevant system that enables title to the Ordinary Shares 
to be evidenced and transferred without a written instrument, 
and in accordance with the Companies Act 2014.

The rights attaching to Ordinary Shares remain with the 
transferor until the name of the transferee has been entered on 
the Register of Members of the Company.

Exercise of rights of shares in employee share schemes
The AIB Approved Employee Profit Sharing Scheme 1998 
and the Allied Irish Banks, p.l.c. Share Ownership Plan (UK) 
provide that voting rights in respect of shares held in trust for 
employees who are participants in those schemes are, on a 
poll, to be exercised only in accordance with any directions 
in writing by the employees concerned to the Trustees of the 
relevant scheme. Following the establishment of the Company, 
the shares previously held in trust in Allied Irish Banks, p.l.c. 
were exchanged, on a one-for-one basis, for new shares in the 
Company.

AIB Group plc Annual Financial Report 2019Governance and Oversight 123456176

Governance and oversight –
Schedule to the Group Directors’ report for the financial year ended 31 December 2019

Deadlines for exercising voting rights
Voting rights at general meetings of the Company are exercised 

– 

 One-third of the Directors for the time being (or, if their 

number is not three or a multiple of three, not less than 

when the Chair puts the resolution at issue to a vote of the 

one-third) are obliged to retire from office at each Annual 

meeting. A vote decided by a show of hands is taken forthwith. 

General Meeting on the basis of the Directors who 

A vote taken on a poll for the election of the Chair or on a 

have been longest in office since their last appointment. 

question of adjournment is also taken forthwith, and a poll on 

While not obliged to do so, the Directors have, in recent 

any other question is taken either immediately or at such time 

years, adopted the practice of all (those wishing to continue 

(not being more than 30 days from the date of the meeting at 

in office) offering themselves for re-election at the Annual 

which the poll was demanded or directed) as the Chair of the 

General Meeting.

meeting directs. Where a person is appointed to vote for a 

– 

 A person is disqualified from being a Director, and their 

shareholder as proxy, the instrument of appointment must be 

office as a Director ipso facto vacated, in any of the 

received by the Company not less than 48 hours before the 

following circumstances:

time appointed for holding the meeting or adjourned meeting at 

– 

 if at any time the person has been adjudged bankrupt or 

which the appointed proxy proposes to vote, or, in the case of a 

has made any arrangement or composition with his or 

poll, not less than 48 hours before the time appointed for taking 

her creditors generally;

the poll.

Rules concerning amendment of the Company’s
Constitution
As provided in the Companies Act 2014, the Company may, by 

special resolution, alter or add to its Constitution. A resolution is 

a special resolution when it has been passed by not less than 

three-fourths of the votes cast by shareholders entitled to vote 

and voting in person or by proxy, at a general meeting at which 

not less than 21 clear days’ notice specifying the intention to 

propose the resolution as a special resolution, has been duly 

given. A resolution may also be proposed and passed as a 

special resolution at a meeting of which less than 21 clear days’ 

notice has been given if it is so agreed by a majority in number 

of the members having the right to attend and vote at any such 

meeting, being a majority together holding not less than 90% in 

nominal value of the shares giving that right.

Rules concerning the appointment and replacement 
of Directors of the Company
– 

 Other than in the case of a casual vacancy, Directors are 

appointed on a resolution of the shareholders at a general 

meeting, usually the Annual General Meeting.

– 

 No person, other than a Director retiring at a general 
meeting is eligible for appointment as a Director without 

a recommendation by the Directors for that person’s 

appointment unless, not less than 42 days before the date 

of the general meeting, written notice by a shareholder 

duly qualified to be present and vote at the meeting of 

the intention to propose the person for appointment, and 

notice in writing signed by the person to be proposed of 

willingness to act, if so appointed, have been given to the 

Company.

– 

 A shareholder may not propose himself or herself for 

appointment as a Director.

– 

 The Directors have the power to fill a casual vacancy or 

to appoint an additional Director (within the maximum 

number of Directors fixed by the Company in a general 

meeting), and any Director so appointed holds office only 

until the conclusion of the next Annual General Meeting 

following his/her appointment, when the Director concerned 

shall retire, but shall be eligible for reappointment at that 

meeting.

– 

 if found to no longer have adequate decision making 

capacity in accordance with law;

– 

 if the person be prohibited or restricted by law from 

being a Director;

– 

 if, without prior leave of the Directors, he/she be absent 

from meetings of the Directors for six successive 

months (without an alternate attending) and the 

Directors resolve that his/her office be vacated on that 

account;

– 

 if, unless the Directors or a court otherwise determine, 

he/she be convicted of an indictable offence;

– 

 if he/she be requested, by resolution of the Directors, to 

resign his/her office as Director on foot of a unanimous 

resolution (excluding the vote of the Director concerned) 

passed at a specially convened meeting at which every 

Director is present (or represented by an alternate) 

and of which not less than seven days written notice of 

the intention to move the resolution and specifying the 

grounds therefor has been given to the Director; or

– 

 if he/she has reached an age specified by the 

Directors as being that at which that person may not 

be appointed a Director or, being already a Director, is 

required to relinquish office and a Director who reaches 

the specified age continues in office until the last day of 

the year in which he/she reaches that age.

– 

 In addition, the office of Director is vacated, subject to any 

right of appointment or reappointment under the Company’s 

Constitution, if:

– 

 not being a Director holding for a fixed term an 

executive office in his/her capacity as a Director, he/she 

resigns their office by a written notice given to the 

Company, upon the expiry of such notice; or

– 

 being the holder of an executive office other than for a 

fixed term, the Director ceases to hold such executive 

office on retirement or otherwise; or

– 

 the Director tenders his/her resignation to the Directors 
and the Directors resolve to accept it; or

– 

 the Director ceases to be a Director pursuant to any 

provision of the Company’s Constitution.

AIB Group plc Annual Financial Report 2019Governance and Oversight  
 
 
 
 
 
 
 
 
 
 
177

– 

 Notwithstanding anything in the Company’s Constitution or 

in any agreement between the Company and a Director, 

the Company may, by ordinary resolution of which extended 

notice has been given in accordance with the Companies 

Act 2014, remove any Director before the expiry of his/her 

period of office.

– 

 The Minister for Finance has the power to nominate 

two Non-Executive Directors in accordance with the 

Relationship Framework between the Group and the State 

and certain provisions as outlined therein. The Relationship 

Framework is available on the Group’s website at 

https://aib.ie/investorrelations/about-aib/relationship-with-

irish-state

The powers of the Directors
Under the Company’s Constitution, the business of the 

Company is to be managed by the Directors, who may exercise 

all the powers of the Company subject to the provisions of 

the Companies Act, the Constitution of the Company, and 
to any directions given by special resolution of a general 

meeting. The Company’s Constitution further provides that the 

Directors may make such arrangement as may be thought fit 

for the management, organisation and administration of the 

Company’s affairs, including the appointment of such executive 

and administrative officers, managers and other agents as they 

consider appropriate, and may delegate to such persons (with 

such powers of sub-delegation as the Directors shall deem fit) 

such functions, powers and duties as the Directors may deem 

requisite or expedient.

AIB Group plc Annual Financial Report 2019Governance and Oversight 123456178

Governance and oversight –
Corporate Governance report

Corporate Governance arrangements and practices
The Group’s Governance Framework (the ’Framework’) 

underpins effective decision-making and accountability and 

is the basis on which the Group conducts its business and 

engages with customers and other stakeholders. It ensures 

that organisational and control arrangements are appropriate 

to the governance of the Group’s strategy and operations 

and the mitigation of related material risks. The Framework 

encompasses AIB Group plc and its subsidiaries (collectively 

referred to as ‘AIB Group’ or the ‘Group’).

The Framework takes account of the many statutory and 

regulatory obligations that apply to the Group, including various 

corporate governance codes, regulations and best practice 

standards and guidelines, Irish company law, the Listing Rules 

of the Main Securities Market of Euronext Dublin and the 

London Stock Exchange, the UK Corporate Governance Code 

2018 and, in relation to the UK businesses, UK company law. 
Further detail on the Group’s governance practices is available 

Chair’s introduction

Dear Shareholder,

I am pleased to present our Corporate Governance report for 

2019. This report explains how corporate governance standards 

on http://aib.ie/investorrelations.

are applied across the Group, how the Board implements and 

oversees such standards, how the Board operates, and how 

it performed in its 2019 effectiveness evaluation. This report 

should be read in conjunction with the ‘Governance in AIB’ 

section which sets out examples of our corporate governance 

standards being applied in practice during the year and also 

with the reports of each Board Committee.

The Board as a whole is very cognisant of its accountability to 

stakeholders for the overall direction and control of the Group. 

Collectively, we remain committed to the principles of strong 

corporate governance and to creating sustainable, long term 

value for our shareholders and society. We recognise the 

importance of a robust and effective corporate governance 

framework which will provide us with the support to ensure 

sound and timely decision-making.

To achieve these aims, it is imperative that we ensure 

compliance with applicable legal and regulatory requirements. 
This report provides statements of compliance with our 

key corporate governance requirements. Key information 

in this report is presented under the headings of the new 
UK Corporate Governance Code 2018. Whilst the status 

of compliance with the various requirements is of utmost 

importance, the Board also seeks to adhere to the underlying 

principles and ways of working recommended by those 

The Group’s governance arrangements include:

• 

 a Board of Directors of sufficient size and expertise, 

the majority of whom are independent Non-Executive 

Directors, to oversee the operations of the Group, led by 

a Chair who has the relevant qualifications, expertise and 

background to effectively discharge that role;

• 

 a Chief Executive Officer to whom the Board has delegated 

responsibility for the day-to-day running of the Group, 

the selection, motivation and direction of senior executive 

management, and for the operational management, 

compliance and performance of all the Group’s businesses;

• 

 a clear organisational structure with well defined, 

transparent and consistent lines of responsibility;

• 

 a framework and policy architecture which comprises a 

comprehensive and coherent suite of frameworks, policies, 

procedures and standards covering business and financial 

planning, corporate governance and risk management;

• 

 effective structures and processes to identify, manage, 
monitor and report the risks to which the Group is, or might 

be exposed, including a three lines of defence risk 

governance model; and

• 

 adequate internal control mechanisms, including sound 

administrative and accounting procedures, IT systems and 

controls, human resource policies and practices, including 

remuneration, that are consistent with and promote sound 

requirements in order to bring accountability, transparency and 

and effective risk management.

integrity to the fore of our decision-making.

Richard Pym
Chair of the Board

AIB Group plc Annual Financial Report 2019Governance and Oversight 179

Statements of Compliance
This report, in conjunction with the Directors’ Responsibility 

Statement, Corporate Governance Remuneration Statement, 

UK Corporate Governance Code 2018 and Irish Corporate 

Governance Annex
AIB Group plc, by virtue of its primary listing on the London 

Risk Governance section of the Risk Management Framework 

Stock Exchange, is subject to the provisions of the Code (which 

report and the Statement on Internal Control sets out the 

is publicly available on www.frc.org.uk). The Code is not a rigid 

Group’s approach to governance in practice, the work of the 

set of rules but instead consists of principles and provisions. 

Board and its Committees and explains how the Group applied 

The Listing Rules to which the Group is subject, require it to 

the principles of the Central Bank of Ireland’s Corporate 

apply the main principles and report to shareholders on how 

Governance Requirements for Credit Institutions 2015 (the 

it has complied with the Code, and where the Group has not, 

‘2015 Requirements’), European Union (Capital Requirements) 

explain the rationale for same.

Regulations 2014 (S.I. 158/2014) (‘CRD’) and UK Corporate 

Governance Code 2018 (the ‘Code’) during 2019 under the 

The ways in which the Group complied with the Code are 

headings prescribed under the Code. Further detail is set out 

detailed throughout this report and cross-referencing can 

below.

Central Bank of Ireland’s Corporate Governance 

Requirements for Credit Institutions 2015 and European 

Union (Capital Requirements) Regulations 2014
As a financial holding company, AIB Group plc is not directly 

be found on page 193. The areas of the Code with which 

the Group did not comply, or where enhancements were 

implemented to ensure full compliance, are set out below.

Additional obligations apply to the Group under the Irish 

Corporate Governance Annex (publicly available on www.ise.ie), 

required to comply with the 2015 Requirements (which is 

which applies to relevant Irish companies with a primary listing 

publicly available on www.centralbank.ie).

on the Main Securities Market of Euronext Dublin. The Group is 

fully compliant with the Irish Corporate Governance Annex.

Allied Irish Banks, p.l.c., the principal subsidiary of AIB 

Group plc, is a credit institution and is subject to the 2015 

Requirements, including compliance with requirements 

specifically relating to ‘high impact institutions’ and additional 

corporate governance obligations on credit institutions deemed 

significant for the purposes of CRD (which is publicly available 

on www.irishstatutebook.ie).

The governance structures of AIB Group plc and Allied Irish 

Banks, p.l.c. are mirrored. As such, the 2015 Requirements 

and the applicable corporate governance aspects of CRD 

are applied across both entities. During 2019, AIB Group was 

materially compliant with the 2015 Requirements and applicable 

corporate governance aspects of CRD.

AIB Group plc Annual Financial Report 2019Governance and Oversight 123456180

Governance and oversight –
Corporate Governance report

UK Corporate Governance Code 2018 - Compliance and Enhancements
During 2019, the Group applied the main principles and complied with all provisions of the Code other than in instances related to 

Section 5: Remuneration, in particular principle R and provisions 32, 36 and 37. The rationale for non-compliance with these principles, 

and as such, the areas which the Group is required to explain, are set out below:

Principles and Provisions to ‘Explain’
Please note the Principles and Provisions detailed below have 

Rationale

been shortened for ease of reference. For the full wording of the 

Principles and Provisions below, please refer to the Code which 

is available at www.frc.org.uk

Provision 32:
The board should establish a remuneration committee of 
independent Non-Executive Directors, with a minimum 
membership of three. Before appointment as chair of the 
remuneration committee, the appointee should have served on 
a remuneration committee for at least 12 months.

Principle R:
Exercise of independent judgement and discretion when 

authorising remuneration outcomes.

Provision 36:
Remuneration schemes should promote long term 
shareholdings by executive directors that support alignment 
with long term shareholder interests.

Provision 37:
Remuneration schemes and policies should enable the use of 
discretion to override formulaic outcomes.

Provision 38:
The pension contribution rates for executive directors, or 
payments in lieu, should be aligned with those available to the 
workforce.

At 31 December 2019, the Remuneration Committee was 
composed of Ms Elaine MacLean (Chair), Mr Richard Pym, 
Mr Brendan McDonagh and Ms Ann O’Brien. 

Ms MacLean did not serve on a remuneration committee for 
at least 12 months prior to her appointment as Remuneration 
Committee Chair. This matter was considered at length upon 
her appointment. By virtue of Ms MacLean’s strong human 
resources and reward experience, coupled with her regular 
attendance at remuneration committee meetings during her 
career, the Board was of the view that she was eminently 
qualified for the role of Remuneration Committee Chair.

Due to certain agreements in place with the Irish State, 
the Remuneration Committee and the Board are restricted 
in their ability to fully comply with Principle R and associated 
provisions.

Under such agreements, the implementation of variable 
remuneration structures is not permitted, the Board’s discretion 
is limited and, as such, the Board cannot be in compliance with 
the recommendation to exercise independent judgement.

Should variable remuneration be introduced, the Group notes 
and will fully adhere to these principles and provisions in the 
design, implementation and operation of any future variable 
remuneration structures.

The current status of pension arrangements is considered to 
be fair in light of the remuneration restrictions. The rates of 
contribution for executive directors and all employee pensions 
are fully transparent in the Remuneration Policy contained in 
this Annual Financial Report.

AIB Group plc Annual Financial Report 2019Governance and Oversight 181

Having reviewed the Group’s existing governance arrangements against the Code and industry best practice, a number of 

enhancements to documentation and practices have been introduced including updates to the Group’s Governance and Organisation 

Framework, Board Governance Manual and a number of the Terms of Reference of Board Committees. Enhancements to practices, 

including but not limited to those set out below, have been implemented:

Areas of Enhancements
Please note the Principles 
and Provisions detailed 
below have been shortened 
for ease of reference. For the 
full wording of the Principles 
and Provisions below, please 
refer to the Code which is 
available at www.frc.org.uk

Provision 15:  
Board Composition:
Additional external 
appointments should not 
be undertaken without 
prior approval of the 
board, with the reasons 
for permitting significant 
appointments explained in 
the annual report.

Provision 17/23:
The Group is required to 
develop a diverse pipeline 
for succession, a policy 
on diversity and inclusion, 
detailing its objectives 
and linkage to company 
strategy, how it has been 
implemented and progress 
on achieving the objectives.

Stakeholder Engagement:

Implementation in AIB

Due to the time-sensitive nature of some additional commitments, the Board has agreed that 
proposed additional commitments will be considered by the Chair and Group Company Secretary 
in the first instance. Where the additional commitment results in an additional directorship as 
defined by the Capital Requirements Directive IV, full Board pre-clearance will be required. All other 
commitments will be assessed by the Chair and Group Company Secretary in the first instance 
who will consider the time commitment involved and refer onwards, to the Board, if deemed 
necessary. During 2019, no Executive Director held an external appointment in a FTSE 100 
company. 

The Board recognises Diversity and Inclusion (‘D&I’) as a cornerstone of culture within the 
organisation and as such the D&I strategy was reviewed and integrated within the overall culture 
evolution programme. It is the Board’s belief that a continued focus on D&I will fundamentally 
improve the decision-making capability of the organisation, through better challenge, more 
comprehensive analysis and mitigating the risk of group-think.

To achieve this, the Board has set medium-term D&I objectives supported by short term activities 
and outcomes. As part of the Sustainable Business Advisory Committee’s responsibility to consider 
and advise on D&I of the Group’s workforce, the Committee was provided with measurement data 
in relation to gender balance at senior management and by business function.

The Board recognises the importance of Provision 5 of the Code relating to stakeholder 
engagement with a particular focus on engagement with the workforce. The ways in which 
the Board engages with the Group’s stakeholders are outlined on page 36. With regard to 
engagement with the workforce, during 2019, the Board did not utilise the particular methods set 
out in the Code. Rather, the Board engaged with, and considered the views of the workforce in its 
discussions and decision-making, through a variety of means such as: 
– 

 face-to-face meetings through the ‘Out and Abouts’ schedule of visits to branches and offices 
around the Republic of Ireland and the United Kingdom as further detailed on page 187; 
 conversations with a number of employees whereby employees were invited to meet the Board 
to provide their direct personal views of, and experiences in, AIB as further detailed on page 187; 
 taking account of the views of c. 800 employees across the Group who participated in a series 
of ‘Culture Conversations’ to help inform the Board in defining the Group’s cultural ambition; and 
 taking an in-depth look at the results of the 2019 colleague engagement surveys ‘iConnect’ and 
‘Pulse’ which gave the Board first-hand insights into the views of employees. 

– 

– 

– 

The Board believes that the foregoing has been effective in ensuring that it had a good 
understanding of the views of the employees at different levels and locations throughout the Group 
and these views inform the Board as part of its decision-making. The Board will consider any 
enhancements required to these arrangements during 2020.

Other minor 

enhancements:

Enhanced formality to the performance reviews of senior management by the Nomination and 
Corporate Governance Committee on a regular basis.

Additional commentary in this Annual Financial Report on auditor independence and how their 
objectivity is safeguarded.

AIB Group plc Annual Financial Report 2019Governance and Oversight 123456182

Governance and oversight –
Corporate Governance report

Board Leadership and Company Purpose
Role of the Board
The Group is headed by an effective Board which is collectively 
responsible for the long term, sustainable success of the Group, 
generating value for shareholders and contributing to wider 
society. The Board is supported by the Executive Committee, 
being the most senior management committee of the Group 
which is responsible for maintaining effective oversight of the 
Group consistent with Board-approved policy.

The Group maintains a clear division of responsibilities, 
including between the Chair, who is responsible for the overall 
leadership of the Board and for ensuring its effectiveness, 
and the CEO, who manages and leads the business. No one 
individual has unfettered powers of decision. Key roles and 
responsibilities and a formal schedule of matters specifically 
reserved for Board decision are clearly defined, documented 
and communicated to key stakeholders via the Group’s 
website at https://aib.ie/investorrelations/about-aib/corporate-
governance

The Board is responsible for corporate governance, 
encompassing leadership, direction and control of the Group. 
It assesses the basis on which the Group generates and 
preserves value over the long term and is accountable to 

shareholders for financial performance. The Board is also 
responsible for approving high-level policy and strategic 
direction in relation to the nature and scale of risk that the 
Group is prepared to assume in order to achieve its strategic 
objectives, and for maintaining an appropriate system of 
internal controls. The Board receives regular updates on the 
Group’s risk profile through the Chief Risk Officer’s monthly 
report, and relevant updates from the Chair of the Board 
Risk Committee. An overview of the Board Risk Committee’s 
activities is detailed on pages 200 to 203.

The Board supports and strives to operate in accordance 
with the Group’s purpose and values at all times. The Board 
regularly challenges Management as to whether the purpose, 
values and strategic direction of the Group align with its desired 
culture, or if they do not, whether there are options to mitigate 
negative stakeholder impacts.

While arrangements have been made by the Directors for the 
delegation of the management, organisation and administration 
of the Group’s affairs, certain matters are reserved specifically 
for decision by the Board. The schedule of matters reserved for 
the Board is reviewed at least annually to ensure that it remains 
relevant, and was recently updated to reflect any enhancements 
required under evolving corporate governance requirements 
and industry best practice.

Board Focus in 2019
While not intended to be exhaustive, below is a high level overview of a number of matters considered by the Board and Board 
Committees during 2019.

Financial

Strategy

Risk Management

2020 – 2022 Financial Plan and 
Investment Plan 

Progress implementing the Group’s 
strategy 

2018 results and analyst presentations

Brexit

Approval of dividend

Funding and Liquidity Policy

ICAAP/ILAAP including Capital 
Adequacy Statement, Liquidity 
Adequacy Statement and the 
Contingency Funding Plan

Governance 

Board Effectiveness 

Chair’s performance review 

Board Diversity Policy 

Corporate Governance frameworks

Investor Relations activities

AGM briefing

Subsidiary Governance 

Board and Executive Succession 
Planning

Deputy Chair and Chair Succession 
Processes

Future environment and business 
model 

Strategy and integrated financial 
planning 2020 – 2022

Property strategy 

Non-Performing Exposure strategy and 
progress against targets

Organisational Structure changes

Culture and Values

Culture Evolution Programme 
(see page 183 for further details)

Updates on talent and culture across 
the business

Sustainability Report and various matters 
of importance to the sustainability 
agenda such as climate action

Group Risk Appetite Statement 

IRB Model Programme progress 

Risk Policies and Frameworks

Group’s Remuneration Policy 

Group Recovery Plan 

General material risks, including those 
related to Brexit and the wider macro-
economy

Regulatory

Regulatory updates

Regulatory inspections

AML and CTF updates 

Market Abuse Regulation practices

Related Party Lending considerations

Outcome of Supervisory Review and 
Evaluation Process

Regular Updates

Employee engagement 

Business and Financial Performance

Customer First activities and 
customer outcomes

Tracker Mortgage Review Programme 

Risk Management

Chair’s activities

Board Committee activities

Group Company Secretary activities

AIB Group plc Annual Financial Report 2019Governance and Oversight 183

Board interaction with the Culture Evolution Programme
Following on from work in 2018 to enhance the Group’s culture and following the Central Bank of Ireland (“CBI”) culture review, the 

Board devoted significant meeting time in 2019 to both the Behaviour and Culture (“B&C”) and Diversity & Inclusion (“D&I”) agendas. 

This time included, but was not limited to:

Playback of the CBI feedback on the Group’s B&C and D&I 
plans and the interpretation of findings from CBI review and 
Irish Banking Culture Board (“IBCB”) survey results. This was 
followed by an analysis of associated risks and underlying 
behaviours across the Group.

Review and consideration of feedback provided by a wider 
employee base through “Culture Conversations” which 
took place across the Group facilitated by Senn Delaney, 
an external firm which focuses on transforming cultures in large 
organisations.

One-to-one engagement meetings between each Board 
Director and the Executive Committee Culture sponsor, in 
order to get individual Director perspectives on Culture across 
the Group and the future plans. 

 In May, a number of AIB employees, with varying experiences, 
tenure and roles with the Group were invited to meet the Board 
to provide their direct personal views of, and experiences in AIB 
to date, highlighting areas requiring enhancement and greater 
focus. Key matters discussed by these employees included: 
– 
– 
– 

the importance of communication,
the effectiveness of conversations and connectivity,
 the importance of listening to employees to ensure the 
operation of effective teams,
 the benefits to be derived from really understanding the 
purpose and customer impact of key projects; and
 the benefits of certain activities to the Group outside of the 
need to meet regulatory requirements.

– 

– 

The Board noted the valuable input from the employees and 
considered all feedback at length.

The Board requested that a behavioural psychologist be 
commissioned to analyse the Group’s current culture through 
available cultural data. As a result, an externally facilitated 
training workshop was held in May by Denison Consulting on 
best-practice in Culture evolution at which they provided their 
independent analysis and insights on the Group’s existing 
culture.

A programme activity update was included in the CEO Report 
in months where a specific culture topic was not presented.

The Board was provided with information to facilitate 
discussion on the outcomes of the initial review phase, 
specifically, regarding the outcome of the culture conversations 
referred to above. 

The Board reviewed the cultural ambition road map, including 
the evolution of the Group’s brand values and from/to model 
regarding underlying behaviours across the Group.

In December 2019, the Board received a CBI letter closing 
out the Behaviour and Culture Review Action Plan and 
Diversity and Inclusion Assessment.

The Board will continue to focus on the delivery of the Culture 
Evolution Programme in 2020.

Conflicts of Interest
The Board approved Code of Conduct and Conflicts of Interest 

Policy sets out how actual, potential or perceived conflicts of 

interest are to be evaluated, reported and managed to ensure 

that Directors act at all times in the best interests of the Group 

and its stakeholders. Executive Directors, as employees of the 

Group, are also subject to the Group’s Code of Conduct and 

Conflicts of Interests Policy for employees.

Stakeholder Engagement
The five designated stakeholder groups in AIB are customers, 

employees, investors, society, and the Group’s regulators. 

In order for the Group to meet its responsibilities to its 

stakeholders, it is acknowledged that the Board should ensure 

effective engagement with, and encourage participation from, 

these parties.

Engaging with the Group’s stakeholders helps the Group 
to learn about the issues that are important to them and 
understand what they expect from the Group. In doing so, 
the Group can consider the best course of action for all 

stakeholders, evolve the Group’s approach and, where a 
required course of action may negatively impact a stakeholder, 
the Group can strive to limit the impact as far as practicable.

The Group engages with stakeholders through various means 
such as face-to-face meetings including scheduled meetings 
and out of course meetings on specific topics, research, media 
engagement, the Group’s in-house experts liaising directly 
with associated business, public and charitable groups and 
participation in expert fora and events.

The Annual General Meeting (‘AGM’) is an opportunity for 
shareholders to hear directly from the Board on the Group’s 
performance and strategic direction, and importantly, to ask 
questions. Details in relation to the 2020 AGM along with 
other shareholder-related information can be found on pages 
221 and 375 and on the Group’s website at https://aib.ie/
investorrelations/shareholder-information/annual-general-
meeting

Further details on the Group’s stakeholder engagement as 
required under the UK Corporate Governance Code 2018 can 
be found on page 36.

AIB Group plc Annual Financial Report 2019Governance and Oversight 123456184

Governance and oversight –
Corporate Governance report

Division of Responsibilities
Key Roles and Responsibilities

Chair
Mr Richard Pym leads the Board, setting its agenda, ensuring 
Directors receive adequate, accurate and timely information, 
facilitating the effective contribution of the Non-Executive 
Directors, ensuring the proper induction of new Directors, 
the on going training and development of all Directors, and 
reviewing the performance of individual Directors. Mr Pym was 
appointed as Chair of the Group in 2014. Mr Pym currently 
has no other external directorship commitments. Mr Pym 
announced his intention to retire as Chair of the Group in March 
2020. The Group is in the process of identifying the next Chair 
and an announcement will be made in due course. Mr Pym’s 
biographical details are available on page 44.

Senior Independent Director
As Senior Independent Director (‘SID’), Mr Tom Foley acts 
as a conduit for the views of shareholders and is available 
as an alternate point of contact to address any concerns or 
issues they feel have not been adequately dealt with through 
the usual channels of communication. The SID also leads 
the annual review of the Chair’s performance and succession 
planning for the Chair’s role. He attends meetings with major 
shareholders as required, to listen to their views in order to 
develop a balanced understanding of the issues of concern to 
them. Mr Foley was appointed to the role of Senior Independent 
Director on 12 October 2019, following Ms Catherine Woods’ 
retirement, and his biographical details are available on page 44.

Deputy Chair
Mr Brendan McDonagh was appointed as Deputy Chair 
on 24 October 2019. In this role, Mr McDonagh steps in as 
acting Chair of the Board wherever necessary, and ensures 
continuity of the Chair role as required. He deputises for the 
Chair, supporting the Chair in representing and acting as a 
spokesperson for the Board. The Deputy Chair is available to 
the Directors for consultation and advice. Ms Catherine Woods 
held the position of Deputy Chair up to 12 October 2019 when 
she retired from the Group.

Independent Non-Executive Directors
As an integral component of the Board, Independent Non-
Executive Directors represent a key layer of oversight of the 
activities of the Group. In their role, Independent Non-Executive 
Directors scrutinise the performance of management in meeting 
agreed objectives and monitor their reporting on performance. 
They bring an independent viewpoint to the deliberations of the 
Board that is objective and independent of the activities of the 
Management and of the Group. They constructively challenge 
and help develop proposals on strategy and other key matters. 
Biographical details for each of the Independent Non-Executive 
Directors are available on pages 44 and 45.

Chief Executive Officer (CEO)
Dr Colin Hunt manages the Group on a day-to-day basis 
and makes decisions on matters affecting the operation, 
performance and strategy of the Group’s business. 
The Executive Committee assists and advises him in reaching 
decisions on the Group’s strategy, governance and internal 
controls, performance and risk management. Dr Hunt was 
appointed CEO of the Group with effect from 8 March 2019. 
His biographical details are available on page 45.

Mr Bernard Byrne, the previous CEO, stepped down from his 
executive duties and from the Board on 8 March 2019 and 
resigned from the Company on 26 April 2019.

Executive Directors
Executive Directors have executive functions in the Group in 
addition to their Board duties. The role of Executive Directors, 
led by the CEO, is to propose strategies to the Board and, 
following challenging Board scrutiny, to execute the agreed 
strategies to the highest possible standards.

At 31 December 2019, the Board had two Executive Directors, 
the CEO, who is referenced above, and the Chief Operating 
Officer and Deputy CEO, Mr Tomás O’Midheach.

Mr Mark Bourke resigned as an Executive Director and Chief 
Financial Officer (‘CFO’) with effect from 1 March 2019.

Executive Committee
The Executive Committee is the most senior management 
committee of the Group and is accountable to the CEO. 
Subject to financial and risk limits set by the Board, and 
excluding those matters which are reserved specifically for 
the Board, the Executive Committee, under the stewardship 
of the CEO, has responsibility for the day-to-day management 
of the Group’s operations. Biographical details of all Executive 
Committee members can be found on pages 46 and 47.

Board Committees
The Board is assisted in the discharge of its duties by a number 
of Board Committees, whose purpose is to consider, in greater 
depth than would be practicable at Board meetings, matters for 
which the Board retains responsibility. The composition of such 
Committees is formally reviewed on an annual basis however, 
as indicated throughout this Annual Financial Report this is, in 
fact, a continuous process and aligns to the Board’s succession 
planning process. Each Committee operates under Terms of 
Reference approved by the Board and the Board Committee’s 
Terms of Reference are available on the Group’s website at 
https://aib.ie/investorrelations/about-aib/corporate-governance

AIB Group plc Annual Financial Report 2019Governance and Oversight 185

In considering the matters reserved for the Board, it should be 
noted that certain of those matters require advance consultation 
with, or consent from, the Minister for Finance. The conditions 
under which such prior consultation or approvals are required 
are outlined in the Relationship Framework which is available 
on the Group’s website at https://aib.ie/investorrelations/about-
aib/relationship-with-irish-state

Board Meetings
In 2019, 12 scheduled meetings of the Board and 5 additional 
out of course meetings were held. The Chair and the Chairs of 
each Committee ensure Board and Committee meetings are 
structured to facilitate open discussion, constructive challenge 
and debate. The Board receives a comprehensive update from 
the Chief Executive Officer, Chief Financial Officer, Chief Risk 
Officer and Chief Operating Officer each month. The remainder 
of the agenda is built from the indicative work programme 
which includes strategic items, any activities out of the ordinary 
course of business, requested in depth reviews and scheduled 
updates on key projects. There is a set escalation process in 
place through Executive and Board Committees which ensure 
the Board receives the necessary information at the appropriate 
time to enable the right decisions to be taken. The Chair leads 
the agenda setting process, supported by the CEO and Group 
Company Secretary.

In the rare event of a Director being unable to attend a meeting, 
the Chair of the relevant meeting discusses the matters 
proposed with the Director concerned in advance of the meeting 
whenever possible, to determine their support and feedback 
on the matters proposed. The Chair represents those views 
on behalf of the Director at the meeting. The attendance of 
Directors at meetings of the Board and Board Committees is 
detailed on page 187.

In its work, the Board is supported by its Committees which 
make recommendations, where appropriate, on matters 
delegated to them under their respective Terms of Reference. 
Each Committee Chair provides an update to the Board on 
matters discussed at the preceding Committee meeting and an 
annual report is provided from each Committee to the Board to 
ensure appropriate oversight.

The minutes of all meetings of Board Committees are circulated 
to all Directors for information and are formally noted by the 
Board. The Chairs of the Committees brief the Board on the 
activities of the Committee on a regular basis. Papers for all 
Board Committee meetings are also made available to all 
Directors, irrespective of membership. Access to minutes and 
papers is carefully considered and is restricted where a conflict 
of interest or confidentiality issue exists.

There is a Sustainable Business Advisory Committee in place, 
which is an advisory committee to the Board. It is comprised of 
Non-Executive Directors and members of senior management 
in order to support the execution of the Group’s sustainability 
strategy. Its remit includes the development and safeguarding 
of the Group’s ‘social license to operate’, such that the Group 
plays its part in helping its customers and society prosper as 
an integral component of the Group’s business and operations. 
Further details on the Group’s sustainability-related activities 
are available in the Annual Review section of this Annual 
Financial Report.

Reports from the Board Audit Committee, the Board Risk 
Committee, the Nomination and Corporate Governance 
Committee and the Remuneration Committee are presented 
later in this Annual Financial Report.

Group Company Secretary
The Directors have access to the advice and services of 
Ms Helen Dooley, the Group Company Secretary and Group 
General Counsel, who advises the Board on all governance 
matters, ensuring that Board procedures are followed and 
that the Group is in compliance with applicable rules and 
regulations. The Group Company Secretary facilitates 
information flows within and between the Board and its 
Committees and senior executive management. The Group 
Company Secretary communicates with shareholders as 
appropriate, and ensures that due regard is paid to their 
interests. Both the appointment and removal of the Group 
Company Secretary is a matter for the Board as a whole. 
The previous Group Company Secretary, Ms Sarah McLaughlin, 
resigned on 12 July 2019.

Relationship with the Irish State
The Group has received significant support from the Irish 
State (the ‘State’) in the context of the financial crisis due to its 
systemic importance to the Irish financial system. Following a 
reduction in its shareholding during 2017, the State now holds 
71.12% of the issued ordinary shares of AIB Group plc.

The relationship between the Group and the State is governed 
by a Relationship Framework. Within the Relationship 
Framework, with the exception of a number of important 
items requiring advance consultation with or approval by the 
State, the Board retains responsibility and authority for all of 
the operations and business of the Group in accordance with 
its legal and fiduciary duties and retains responsibility and 
authority for ensuring compliance with the regulatory and legal 
obligations of the Group.

AIB Group plc Annual Financial Report 2019Governance and Oversight 123456186

Governance and oversight –
Corporate Governance report

How our Board Meetings work

In advance 
of the next 
calendar year 

 Meeting dates and locations are agreed in advance to ensure contributors/attendees etc. are well 
prepared for required timelines and potential visits both at a senior management and operational level.

An indicative Work Programme including the Board’s Continuous Education Programme is prepared in 
advance of the calendar year, informed by the Board’s agreed priorities, the integrated strategy, financial 
planning and risk assessment process.

The Work Programme is shared with key internal stakeholders to ensure preparedness and alignment 
across the Group.

Agenda setting 

The Chair sets the agenda for each Board meeting in consultation with the Group Company Secretary 
and the CEO.

Paper 
preparation 

Paper 
distribution

Before the 
Board meeting

The draft Board agenda is reviewed by the Executive Committee to seek input on any other matters of 
relevance requiring the Board’s attention and to ensure any emerging issues receive adequate agenda 
time.

Unless circumstances or the nature of the topic determine otherwise, matters requiring Board attention 
are generally considered at an executive governance forum in advance.

All papers must be drafted within set templates and guidelines. Such templates include a requirement 
to consider the implications of the paper content against the Group’s strategic pillars, with particular 
reference to any risk considerations, with papers for decision generally being accompanied by a review 
from the Risk function.

Meeting papers are typically distributed one week in advance via a secure electronic board portal to afford 
Directors sufficient time to review papers in advance of the meeting.

Board Committee meetings are normally held in the days prior to the Board meeting.

Private sessions between the Non-Executive Directors and members of management may be held to 
further explore matters.

 Board education sessions usually take place on the evening before the Board meeting. These sessions 
are provided by a mix of internal and external facilitators. 

During the 
Board meeting

In his opening remarks, the Chair sets the focus of each meeting. The Chair will then facilitate the 
meeting with the support of the Group Company Secretary to ensure sufficient time is afforded to each 
agenda item with all Directors’ views and, where relevant, challenge being aired. In bringing discussions 
to a conclusion, the Chair will confirm the Board’s collective position.

Presenters are requested to take each paper as read, and highlight the key matters requiring the Board’s 
attention to ensure sufficient time is spent on the key issues.

The Chair and the Chief Executive Officer provide updates on matters of relevance from their own internal 
and external engagements in the recent period.

 The Group Company Secretary will draw the Board’s attention to any matter of importance and remind 
the Directors of their obligations under certain statutory or regulatory requirements, where necessary. 
Any actual, potential or perceived conflicts of interest are monitored and managed appropriately 
throughout the meeting.

After the 
Meeting

Minutes and actions arising from the meeting are produced and circulated to the Chair for feedback, 
review and agreement within agreed timeframes.

Actions are provided to action owners to ensure responses are prepared and updates provided for the 
next meeting or within agreed time frames. 

AIB Group plc Annual Financial Report 2019Governance and Oversight 187

Attendance at Board meetings of AIB Group plc is outlined 
below. Attendance at Board Committees is reported in the 
respective Committee reports which appear later in this report.

Board (scheduled)

Board (out of course)

Eligible  

Eligible  

Directors

to attend Attended

to attend Attended

Those in office at 31 December 2019
Richard Pym

12

Tom Foley

Basil Geoghegan

Colin Hunt

Carolan Lennon

Elaine MacLean

Brendan McDonagh

Helen Normoyle 

Ann O’Brien

Tomás O’Midheach

Sandy Kinney Pritchard

Raj Singh

Former Directors
Simon Ball

Mark Bourke

Bernard Byrne 

Peter Hagan

Jim O’Hara

Catherine Woods 

12

4

9

12

4

12

12

8

9

9

8

4

3

3

9

9

9

12

12

4

9

11

4

12

11

8

9

8

7

3

2

3

9

7

9

5

5

0

4

5

0

5

5

4

4

4

4

1

1

1

5

5

5

5

5

0

4

2

0

5

4

4

3

3

2

1

0

1

4

4

5

of the Group’s other material regulated subsidiary companies, 
namely AIB Group (UK) p.l.c., AIB Mortgage Bank, EBS d.a.c. 
and EBS Mortgage Finance. This facilitates oversight of 
subsidiary activities.

Outside of the Group’s Board Meetings
Attendance at Board and Board Committee meetings is only 
one part of the role of a Non-Executive Director. In addition to 
such meetings and other scheduled activities such as the Board 
Continuous Education Programme, Non-Executive Directors 
undertake a full programme of activities. Importantly, these 
activities include regular meetings with senior management, 
employees and the Regulator to increase their understanding 
of the business and the regulatory environment in which the 
Group operates.

In 2019, the Board wanted to meet employees in less formal 
settings. To facilitate more informal meetings, members of the 
Board accompanied Executive Committee members on ‘Out 
and Abouts’ with visits to various sites, meeting with employees 
informally, learning about their work, their views on the Group, 
and ways in which the Board and Executive Committee could 
help to enable the teams to fulfil their purpose in more simple 
and efficient ways. Following these sessions, Board members 
relayed their experiences to the Board as a whole commenting 
on a variety of matters including the culture and behaviours 
being displayed across the business and any feedback received 
from employees.

During 2019, the Non-Executive Directors also met on a 
number of occasions in the absence of the Executive Directors.

The composition of the Board of AIB Group plc and Allied Irish 
Banks, p.l.c. is the same. Throughout 2019, a number of the 
Non-Executive Directors were also Non-Executive Directors

Access to Advice
There is a procedure in place to enable the Directors to take 
independent professional advice, at the Group’s expense. 
The Group holds insurance cover to protect Directors and 
Officers against liability arising from legal actions brought 
against them in the course of their duties.

The Board’s Professional Development and Continuous Education Programme
The Board’s Professional Development programme is multi-faceted and facilitated through:

Formal Induction Programme: This was refreshed in 2019, 
particularly due to the number of new directors joining the 
Board. As an introduction, and to ensure all Directors receive 
a similar understanding of how the Group operates and the 
key issues that it faces, a suite of induction documentation is 
furnished to all incoming Directors via an online Board portal. 
In addition, a series of meetings with senior management 
from across the organisation are also arranged. Thereafter, 
the Head of Corporate Governance, the Chair and the 
incoming Director design a bespoke additional induction 
programme as required.

Access to an online Corporate Governance Library which 
is a simple access point for all corporate governance 
standards, requirements and internal documentation.

Access to the suite of AIB Group iLearn courses. Whilst 
formal Board training is provided in a collaborative, 
presentation setting, Directors have access to the AIB 
Group online suite of training courses should they wish to 
undertake additional self-learning.

Site visits across the Group including meetings with staff and 
customers.

Formal Board training: The 2019 Continuous Education 
Programme, the specific topics of which are noted below, 
was developed in conjunction with the indicative Work 
Programme to ensure that Directors receive up-to-date 
training on topics prior to reviewing Board papers on 
same. The programme of training topics was developed 
by the Corporate Governance and Group Organisation 
Effectiveness team. Sessions were delivered by both internal 
and external presenters, in some cases jointly. The Irish 
Management Institute was engaged to source external 
presenters for a number of topics throughout the year:
• 

 Listing obligations, Corporate Governance requirements 
and Conversations with an Investor;

•  Corporate reputation;
•  Culture;
•  Resolution planning;
•  Growth strategies;
•  Anti-Money laundering; and
•  Cyber security.

AIB Group plc Annual Financial Report 2019Governance and Oversight 123456188

Governance and oversight –
Corporate Governance report

Composition, Succession and Evaluation
Board Composition
At 31 December 2019, the Board comprised the Chair who was independent on appointment, nine independent Non-Executive Directors 
and two Executive Directors. The names of the Directors, with brief biographical notes, are shown on pages 44 and 45 and further 
details on independence considerations are set out on page 189.

The Board deems the appropriate number of Directors to meet the requirements of the business to be between 10 and 14 but 
acknowledges that this number may go beyond 14 in the short term to accommodate succession planning activities and to ensure the 
timely induction and development of new Directors.

There was a significant amount of change to the Board in 2019 as illustrated below.

Appointments during 2019

Board and Committee Chair Role

Dr Colin Hunt

Chief Executive Officer

Mr Tomás O’Midheach

Chief Operating Officer and Deputy Chief Executive Officer

Ms Sandy Kinney Pritchard

Non-Executive Director

Ms Ann O’Brien

Mr Raj Singh

Mr Basil Geoghegan

Ms Elaine MacLean

Chair of Board Audit Committee

Non-Executive Director

Non-Executive Director

Non-Executive Director

When

March 2019

March 2019

March 2019

April 2019

April 2019

April 2019

September 2019

Non-Executive Director and Chair of Remuneration Committee

September 2019

Mr Brendan McDonagh*

Chair of Board Risk Committee

Deputy Chair

Mr Tom Foley*

Senior Independent Non-Executive Director

Resignations during 2019

Board and Committee Chair Role

Mr Mark Bourke

Mr Bernard Byrne

Mr Simon Ball

Mr Peter Hagan

Mr Jim O’Hara

Executive Director

Chief Executive Officer

Non-Executive Director

Non-Executive Director and Chair of Board Risk Committee

Non-Executive Director and Chair of Remuneration Committee

Ms Catherine Woods

Senior Independent Non-Executive Director,  

Deputy Chair and Chair of Board Audit Committee

September 2019

October 2019

October 2019

When

March 2019

March 2019

April 2019

July 2019

October 2019

October 2019

*Existing Board members who assumed a new role.

Board Appointments
The review of the appropriateness of the composition of the 
Board and Board Committees is a continuous process, and 
recommendations are made based on merit and objective 
criteria, having regard to the collective skills, experience, 
independence and knowledge of the Board along with its 
diversity requirements.

In addressing appointments to the Board, a role profile for 
proposed new directors is prepared by the Group Company 
Secretary on the basis of the criteria laid down by the 
Nomination and Corporate Governance Committee, taking 
into account the existing skills and expertise of the Board and 
the anticipated time commitment required. The services of 
experienced third party professional search firms are retained 
for Non-Executive Director appointments where required 
and deemed necessary by the Nomination and Corporate 
Governance Committee. In all recruitment processes, the Group 
aims to ensure a formal, rigorous and, acknowledging the need 
for confidentiality, transparent process.

Prior to recommendations for appointment of a given candidate, 
a comprehensive due diligence process is undertaken, which 
includes the candidate’s self-certification of probity and financial 
soundness, external references and external checks. The due 
diligence process facilitates the Nomination and Corporate 
Governance Committee in satisfying itself as to the candidate’s 
independence, fitness and probity, and capacity to devote 
sufficient time to the role. A final recommendation is made 
to the Board by the Nomination and Corporate Governance 
Committee.

The Relationship Framework specified by the Minister for 
Finance (the ‘Minister’), which governs the relationship between 
AIB and the Minister, on behalf of the Irish State as shareholder, 
requires the Board to consult with the Minister before appointing, 
reappointing or removing the Chair or Chief Executive Officer 
and in respect of any other proposed Board appointments. 
A Board-approved Policy for the Assessment of the Suitability of 
Members of the Board, which outlines the Board appointment 
process, is in place, and is in accordance with applicable joint 
guidelines issued by the European Securities and Markets 
Authority and European Banking Authority.

AIB Group plc Annual Financial Report 2019Governance and Oversight Terms of appointment and time commitment
Non-Executive Directors are generally appointed for a three 
year term, with the possibility of renewal for a further three 
years on the recommendation of the Nomination and Corporate 
Governance Committee. Any additional term beyond six years 
will be subject to annual review and approval by the Board.

Following appointment, in accordance with the requirements 
of the Company’s Constitution, Directors are required to retire 
at the next Annual General Meeting (‘AGM’). Directors may 
go forward for reappointment, and are subsequently required 
to make themselves available for reappointment at intervals 
of not more than three years. The 2020 AGM is scheduled 
for 29 April 2020. The Board has adopted the practice that all 
directors will retire from office at the date of the AGM and may 
choose to offer themselves for reappointment.

Letters of appointment, as well as dealing with terms of 
appointment and appointees’ responsibilities, stipulate that a 
specific time commitment is required from Directors. Copies of 
Directors’ letters of appointment are available to shareholders 
for inspection at the AGM and at the Registered Office during 
business hours on request from the Group Company Secretary.

Non-Executive Directors are required to devote such time as 
is necessary for the effective discharge of their duties. The 
estimated minimum time commitment set out in the terms of 
appointment is 30 to 60 days per annum including attendance 
at Committee meetings.

Before being appointed, Directors disclose details of their other 
significant commitments along with a broad indication of the 
time absorbed by such commitments. Before accepting any 
additional external commitments, including other directorships 
that might impact on the time available to devote to their role, 
the agreement of the Chair and the Group Company Secretary, 
and in certain cases the Board as a whole and/or the Central 
Bank of Ireland, must be sought.

Balance and Independence
The Board has determined that all of the Non-Executive 
Directors in office at 31 December 2019, namely Mr Tom Foley, 
Mr Basil Geoghegan, Ms Sandy Kinney Pritchard, Ms Carolan 
Lennon, Ms Elaine MacLean, Mr Brendan McDonagh, Ms Helen 
Normoyle, Ms Ann O’Brien and Mr Raj Singh are independent 
in character and judgement and free from any business or other 
relationships with the Company or the Group which could affect 
their judgement. 

In determining independence, the Board had particular regard 
to the fact that Ms O’Brien and Mr Singh were appointed 
following their nomination by the Minister for Finance in Ireland, 
who controls c. 71% of the Group’s issued share capital. 
In determining that they should properly be considered to 
be independent, the Board gave due regard to the following 
matters: the nature and history of the shareholding and the 
alignment of the Irish State’s interests with other shareholders, 
the nature of the individuals nominated and the process 
followed in identifying them for nomination, their performance 
and nature of their contribution to the business of and matters 

189

discussed at the Board and the Relationship Framework with 
the Irish State. The Board is satisfied that in carrying out of 
their duties as Directors, Ms O’Brien and Mr Singh are able to 
exercise independent and objective judgement without external 
influence.

Responsibility has been delegated by the Board to the 
Nomination and Corporate Governance Committee for ensuring 
an appropriate balance of experience, skills and independence 
on the Board. Non-Executive Directors are appointed so as 
to provide strong and effective leadership and appropriate 
challenge to executive management. 

Mr Richard Pym was determined as independent on 
appointment as required under the UK Corporate Governance 
Code 2018.

The independence of each Director is considered by the 
Nomination and Corporate Governance Committee prior to 
appointment and reviewed annually thereafter.

Diversity
Employee diversity and inclusion in the Group is addressed 
through policy, practices and values which recognise that 
a productive workforce comprises of different work styles, 
cultures, generations, genders and ethnic backgrounds. 
The Group opposes all forms of unlawful or unfair 
discrimination. The efficacy of related policy and practices and 
the embedding of the Group’s values is overseen by the Board.

The Board recognises and embraces the benefits of diversity 
among its own members, including the diversity of skills, 
experience, background, gender, ethnicity and other qualities, 
and is committed to achieving the most appropriate blend and 
balance of diversity possible over time.

Whilst the Board recognises that diversity is wider than gender, 
in order to achieve its objective to build a diverse Board, it has 
set measurable targets and objectives around the under-
represented gender in its Board Diversity Policy.

The original Board Diversity Policy for AIB Group was 
introduced in 2015 with an initial target to ensure the 
percentage of females on the Board reached or exceeded 
25 per cent by the end of 2016. This target was met in October 
2016. On review of the Board Diversity Policy in July 2019, 
the Board set a new target to achieve 30 per cent female 
representation by the end of 2020 and thereafter, to take 
opportunities to increase the number of female directors over 
time, where that is consistent with other skills and diversity 
requirements.

At 31 December 2019, the percentage of females on the Board 
stood at 41 per cent and the Board is confident it will continue to 
exceed its target in 2020.

In terms of implementation of the Board Diversity Policy, 
the Nomination and Corporate Governance Committee 
(the ‘Committee’) reviews and assesses the Group Board 
composition and has responsibility for leading the process 
for identifying and nominating, for approval by the AIB Group 

AIB Group plc Annual Financial Report 2019Governance and Oversight 123456190

Governance and oversight –
Corporate Governance report

Board, candidates for appointment as directors. In reviewing 
AIB Group Board composition, balance and appointments, 
the Committee considers candidates on merit against objective 
criteria and with due regard for the benefits of diversity, 
in order to maintain an appropriate range and balance of skills, 
experience and background on the Board. Where external 
search firms are engaged to assist in a candidate search, 
they will be requested to aim for a fair representation of both 
genders to be included in the initial list of potential candidates 
so that the Committee has a balanced list from which to select 
candidates for interview.

The Board Diversity Policy and monitoring of performance 
relative to targets set out therein is a matter for the Committee, 
which discusses progress against agreed targets. A copy of the 
Board Diversity Policy is available on the Group’s website at 
https://aib.ie/investorrelations/about-aib/corporate-governance

The Board Sustainable Business Advisory Committee is tasked 
with considering and advising on the Group’s policies relating to 
employee diversity in the Group generally.

Board Effectiveness
The Board conducts an annual evaluation of its effectiveness, 
and is required to have an external evaluation conducted once 
every three years. Having conducted a successful external 
evaluation in 2017, which was facilitated by Lintstock and 
reported on in the 2017 Annual Financial Report, an internal 
evaluation was carried out in 2018 and again, in 2019.

The Chair of the Board leads the annual review of the Board’s 
effectiveness and that of its Committees and individual Directors 
with the support of the Nomination and Corporate Governance 
Committee, which he also chairs.

The objective of these evaluations is to review the Board’s 
composition, expertise, diversity and how effectively members 
work together to achieve objectives. It also reviews past 
performance with the aim of identifying any opportunities 
for improvement, determining whether the Board and its 
Committees are as a whole effective in discharging their 
responsibilities and, in the case of individual Directors, 
to determine whether each Director continues to contribute 
effectively and to demonstrate commitment to the role.

2019 Internal Effectiveness Evaluation
The 2019 evaluation was led by the Chair with the support 
of the Head of Corporate Governance. Whilst the evaluation 
was internal in nature, as with the 2018 evaluation, it was 
facilitated by the provision of formal questionnaires by Lintstock. 
Lintstock is an independent external consultancy firm, which 
also conducted an effectiveness evaluation of the Group’s UK 
subsidiary during 2019 but has no other connection to AIB 
Group.

The provision of the questionnaires and production of a 
consolidated results report facilitated comparison of the 2019 
outcome to 2018 in order to ascertain the level of progress 
made in the intervening period.

Each Director completed online questionnaires, which sought 
their views on a range of topics including Board composition 
and expertise, Board culture and dynamics, the Board’s 
calendar and agenda, the quality and timeliness of information, 
strategy and operational matters, risk management and internal 
control, succession planning, human resource management, 
and priorities. Similar questionnaires were completed for each 
Board Committee, an evaluation of the Chair and individual 
director self-assessment.

As a key part of the evaluation process, the Chair met with each 
Director to review their individual performance. These reviews 
included discussion of the Director’s individual contributions 
and performance at the Board and relevant Board Committees, 
the conduct of Board meetings, the performance of the Board 
as a whole and its Committees, compliance with Director-
specific provisions of the relevant Central Bank of Ireland 
Corporate Governance Requirements for Credit Institutions 
2015, the requirements of the Central Bank’s Fitness and 
Probity Regulations, and any other specific matters which the 
Chair and/or Directors wished to raise.

The performance of the Chair was also assessed. It was led 
by the SID, who met with the Board to discuss the Chair’s 
performance in his absence. The SID subsequently provided an 
update on the positive outcome of the review to the Chair.

The findings of the Board and Board Committee evaluations 
were reviewed by the Group Company Secretary. The summary 
findings were then shared and discussed with the Chair and 
feedback on each of the Committees was shared with the 
individual Committee chairs. Feedback on individual Directors 
was shared directly by Lintstock with the Chair. The results 
culminated in a consolidated report on the findings of the full 
evaluation process being presented to the Board and the 
Committees in November and December 2019.

Highlights from the 2019 internal Board 
Effectiveness Evaluation
The outcome of the evaluation was generally positive, 

particularly in light of the substantial change seen at Board 

and Board Committee level. The evaluation concluded that the 
Board continued to be effective, with all Directors demonstrating 

very strong commitment to their roles which at times required 

them to go above and beyond their required time commitment 

to the role.

Overall the effectiveness of the Board and its Committees 

improved year on year. The key themes identified through the 

Board evaluation included succession planning and integrating 

new appointments, the focus of the Board on strategy to include 

devoting more time to market, technology and competitor 

reviews and monitoring the execution of key projects and 

ensuring lessons learned were taken and distilled through the 

business.

AIB Group plc Annual Financial Report 2019Governance and Oversight 191

As a result of the evaluation, the Board agreed a new set of Board priorities to align with the Group embarking on a new three-year 

strategy to include:

Simplification

Modernise and simplify the Group, reducing ‘cost to serve’ and error.

Sustainability

Create leadership of the sustainability agenda in Ireland benefitting customers and wider civil society.

Culture

Create a culture which encourages the right behaviours towards customers and colleagues.

Leadership

Build leadership and talent to develop and sustain the Group through generations.

Bring Resolution of 
the Past to an end

With particular reference to non-performing exposures and conduct failures.

Returns

Create an operating model which delivers to shareholders an appropriately attractive return for the 
use of their capital.

During the evaluation, many directors commented favourably on the performance of the Board as a whole, describing it as positively 

diverse and benefiting from a good mix of skills.

Recommendations from the 2019 review and actions in respect of each which are actively underway, included:

Focus of meetings

Culture

Talent monitoring

The Board expressed an appetite for its work programme to be enhanced to increase information and 
time spent on (i) strategic forward looking topics (ii) customers (including market research) particularly 
Small and Medium Enterprise customer journeys, (iii) competitors, (iv) technology and (v) costs. 
The Board highlighted the need to maintain an appropriate balance between legacy and forward 
looking matters. In response to these requests, the indicative Work Programme has been enhanced 
to allow increased time for these matters and additional Non-Executive Director only meetings. 
Additionally, monthly reporting has been enhanced to deliver better engagement with Management on 
core business objectives and strategic issues through the use of key performance indicators as well 
as more forward looking analysis.

The Board wanted to ensure focus remained on enhancing the Boards’ monitoring of culture and 
behaviours through (i) sustained engagement with the Executive Committee Culture Sponsor, 
(ii) continued focus on culture in its own right, rather than embedded within larger topics, (iii) focus on 
the Board’s own culture and how it impacts the organisation, (iv) enhancement of clarity across the 
organisation in relation to the Group’s whistleblowing and “speak up” policies and procedures and 
(v) KPIs to be developed to help measure and assess progress on culture. These actions have been 
taken into consideration in agenda planning and in the work of the Culture Evolution Programme.

Whilst acknowledged as a matter for the Nomination and Corporate Governance Committee, it was 
agreed that the executive succession plan should be shared with the Board in association with key 
people risk and the appropriateness of processes for managing and developing talent. An action was 
taken whereby training would be developed to assist attendees at Board and Board Committees to 
make impactful presentations and contributions at the meetings and to improve visibility for the Board 
of the management layer immediately below the Executive Committee and consider the inclusion of 
middle management at Board events.

Board papers 

Recognising the progress made in 2018, the Board requested the continuation of the action to 
enhance the clarity and conciseness of papers through the use of key issues, summaries and 
increased clarity on the recommendations in the papers from the business areas.

AIB Group plc Annual Financial Report 2019Governance and Oversight 123456 
192

Governance and oversight –
Corporate Governance report

Progress against the 2018 internal Board Effectiveness Evaluation
A summary of the Board’s progress against the actions arising from the 2018 external effectiveness review are set out below.

Board Papers – 
Brevity and Clarity

Decision 
Implementation

Board Work 
Programme

Enhanced 
Stakeholder 
Engagement

While observations on the volume of papers did appear again during the 2019 effectiveness review, 
improvements to the quality and consistency of papers were acknowledged. These improvements 
were driven by enhancements to templates, paper drafting guidelines and workshops with regular 
paper submitters. An ongoing drive to reduce the length of Board papers has also seen positive 
results albeit continuous improvement is still required.

The Board was keen to implement a more formal process to assess the quality of implementation 
of Board decisions and review their effectiveness. To facilitate this, the Board was provided with 
a summary of key decisions taken from July 2018 to June 2019 with an updated status provided. 
A similar look back exercise is scheduled for December 2020 to ensure the Board continues to have 
oversight of the implementation of such decisions and their effectiveness.

Acknowledging that the focus of meetings arose again in the 2019 effectiveness evaluation, the 
indicative Board Work Programme was reviewed in early 2019 to further consider the time spent by 
the Board and ensure appropriate focus was placed on strategic matters, culture and behaviours.

In the 2018 review, Directors cited a desire to enhance engagement with key stakeholders with a 
particular focus on customers and employees. Through a series of informal visits known as ‘Out 
and Abouts’ as detailed in this Corporate Governance report, branch visits and various staff events, 
the Board took the opportunity to increase face-to-face meetings with employees throughout 2019. 
Further details on stakeholder engagement are outlined on page 36.

Audit, Risk and Internal Control
The Board has delegated responsibility for the consideration 

Remuneration
The Board has delegated responsibility for the consideration 

and approval of certain items pertaining to audit, risk and 

and approval of the remuneration arrangements of the Chair, 

internal control to the Board Audit Committee and Board Risk 

Executive Directors, Executive Committee members, the Group 

Committee. Where required, topics will be referred onward 

Company Secretary and certain other senior executives to 

to the Board as a whole for further discussion or approval. 

the Remuneration Committee. The Board as a whole, with 

Information on the activities of the Board Audit Committee and 

the Non-Executive Directors abstaining, considers the fees 

Board Risk Committee in 2019 can be found in the reports of 

paid to Non-Executive Directors. Information on the activities 

these Committees, which form part of this Governance and 

of the Remuneration Committee in 2019 can be found in the 

oversight section of the Report.

Remuneration report, which forms part of this Governance and 

oversight section of the Report.

AIB Group plc Annual Financial Report 2019Governance and Oversight 193

UK Corporate Governance Code Disclosures Index
The ethos of the UK Corporate Governance Code 2018 (2018 Code) aligns with the Board’s focus on ensuring long-term sustainability 
and the continued importance of the cultural evolution programme, stakeholder engagement and succession planning. Following the 
Code’s publication in 2018, 2019 was a year of embedding new processes and implementing enhancements, where required. 

Further to the information on UK Code Compliance and Enhancements set out on pages 180 and 181, including the rationale for certain 
instances of non-compliance, the below table outlines where the disclosures on how AIB has applied the main principles of the 2018 
Code can be found. The Group’s Statement of Compliance with the 2018 Code is on page 179.

Code Principle

Section

Page

Section 1. Board Leadership and Company Purpose
A.

A successful company is led by an effective and entrepreneurial board, whose role is 
to promote the long term sustainable success of the company, generating value for 
shareholders and contributing to wider society.

●	 	Board	Leadership	and	Company	Purpose

B.

C.

D.

E.

The board should establish the company’s purpose, values and strategy, and satisfy 
itself that these and its culture are aligned. All directors must act with integrity, lead by 
example and promote the desired culture.

The board should ensure that the necessary resources are in place for the company 
to meet its objectives and measure performance against them. The board should 
also establish a framework of prudent and effective controls, which enable risk to be 
assessed and managed.

In order for the company to meet its responsibilities to shareholders and stakeholders, 
the board should ensure effective engagement with, and encourage participation 
from, these parties.

The board should ensure that workforce policies and practices are consistent with 
the company’s values and support its long term sustainable success. The workforce 
should be able to raise any matters of concern.

●	 Corporate	Governance	in	Action
●	 	Board	Leadership	and	Company	Purpose

●	 Risk	Governance	and	Oversight
●	 	Corporate	Governance	arrangements	and	practices
●	 	Internal	Controls

●	 Engaging	with	Our	Stakeholders
●	 	UK	Corporate	Governance	Code	2018	–	

Compliance and Enhancements 

●	 Stakeholder	Engagement	

●	 	Board	Leadership	and	Company	Purpose
●	 Report	of	the	Board	Audit	Committee

Section 2. Division of Responsibilities
F.

The chair leads the board and is responsible for its overall effectiveness in directing 
the company. The chair should demonstrate objective judgement throughout their 
tenure and promote a culture of openness and debate. In addition, the chair facilitates 
constructive board relations and the effective contribution of all non-executive 
directors, and ensures that directors receive accurate, timely and clear information. 

G.

H

I.

The board should include an appropriate combination of executive and non-executive 
(and, in particular, independent non-executive) directors, such that no one individual 
or small group of individuals dominates the board’s decision-making. There should 
be a clear division of responsibilities between the leadership of the board and the 
executive leadership of the company’s business.

Non-executive directors should have sufficient time to meet their board 
responsibilities. Non-executive directors should provide constructive challenge, 
strategic guidance, offer specialist advice and hold management to account.

The board, supported by the company secretary, should ensure that it has the 
policies, processes, information, time and resources it needs in order to function 
effectively and efficiently. 

Section 3. Composition, succession and evaluation
J.

Appointments to the board should be subject to a formal, rigorous and transparent 
procedure, and an effective succession plan should be maintained for board and 
senior management. Both appointments and succession plans should be based 
on merit and objective criteria, and promote diversity of gender, social and ethnic 
backgrounds, cognitive and personal strengths.

●	 Division	of	Responsibilities
●	 Balance	and	Independence

●	 	Board	Leadership	and	Company	Purpose	
●	 	Division	of	Responsibilities

●	 Division	of	Responsibilities
●	 Board	Appointments

●	 Division	of	Responsibilities
●	 	Board	Effectiveness

●	 Corporate	Governance	in	Action
●	 	Composition,	succession	and	evaluation
●	 	Report	of	the	Nomination	and	 

Corporate Governance Committee

K.

L.

The board and its committees should have a combination of skills, experience and 
knowledge. Consideration should be given to the length of service of the board as a 
whole and membership regularly refreshed.

●	 	Composition,	succession	and	evaluation
●	 	Report	of	the	Nomination	and	 

Corporate Governance Committee

Annual evaluation of the board should consider its composition, diversity and how 
effectively members work together to achieve objectives. Individual evaluation should 
demonstrate whether each director continues to contribute effectively.

●	 	Composition,	succession	and	evaluation
●	 Board	Effectiveness

Section 4. Audit, Risk and Internal Control
M.

The board should establish formal and transparent policies and procedures to ensure 
the independence and effectiveness of internal and external audit functions and 
satisfy itself on the integrity of financial and narrative statements.

●	 Report	of	the	Board	Audit	Committee

N.

O.

The board should present a fair, balanced and understandable assessment of the 
company’s position and prospects.

●	 Report	of	the	Board	Audit	Committee
●	 Directors’	Responsibility	Statement

The board should establish procedures to manage risk, oversee the internal control 
framework, and determine the nature and extent of the principal risks the company is 
willing to take in order to achieve its long term strategic objectives.

●	 Risk	Governance	and	Oversight	
●	 Report	of	the	Board	Audit	Committee
●	 Report	of	the	Board	Risk	Committee

Section 5. Remuneration
P.

Remuneration	policies	and	practices	should	be	designed	to	support	strategy	and	
promote long term sustainable success. Executive remuneration should be aligned to 
company purpose and values, and be clearly linked to the successful delivery of the 
company’s long term strategy.

●	 Report	of	the	Remuneration	Committee 
●	 Corporate	Governance	Remuneration	Statement

Q.

R.

A formal and transparent procedure for developing policy on executive remuneration 
and determining director and senior management remuneration should be established. 
No director should be involved in deciding their own remuneration outcome.

●	 Report	of	the	Remuneration	Committee	
●	 Corporate	Governance	Remuneration	Statement

Directors should exercise independent judgement and discretion when authorising 
remuneration outcomes, taking account of company and individual performance, and 
wider circumstances.

●	 	UK	Corporate	Governance	Code	2018	–	 

Compliance and Enhancements 

●	 Corporate	Governance	Remuneration	Statement

182

32
182

73 
178
220

36
180

183

182
194

184
189

182
184

184
188

184
190

32 
188

204

188
204

188
190

194

194
224

73 
194
200

208
212

208
212

180

212

AIB Group plc Annual Financial Report 2019Governance and Oversight 123456194

Governance	and	oversight	–
Report	of	the	Board	Audit	Committee

With regard to the internal control environment, the Committee 
continued to monitor the effectiveness of the three lines of 
defence model across the Group, with a primary focus on 
activity overseen by the third line of defence. To this end, the 
Committee received regular reports from the Group Internal 
Audit function regarding control issues identified through the 
execution of the internal audit plan, as well as Management’s 
response to those issues. Audit engagements were rated 
based on the strength of both the control environment in 
operation, and Management’s awareness of the risks facing 
their business areas, and the controls in place to mitigate 
those	risks.	The	2020	Audit	Plan	was	subject	to	robust	review	
and challenge on a number of occasions by the Committee in 
order to ensure the appropriate coverage and focus on the risk 
profile of the Group. The Committee also considered reports 
and presentations from the External Auditor, Chief Financial 
Officer	and	the	Risk	function	on	the	effectiveness	of	the	control	
environment.

In light of a sustained focus on the enhancement of the three 
lines of defence model, the Committee continued to assess 
control issues against a number of “Key Control Enhancement 
Themes”, each owned by an accountable Executive 
Committee	Member.	In	2019,	the	themes	included	Key	Person	
Succession,	Oversight	of	Subsidiaries,	IT	Governance,	Third	
Party	Management,	Credit	and	Compliance	Risk	Management	
including	Anti	Money	Laundering.

The Committee has responsibility for ensuring that appropriate 
arrangements are in place by which employees can, in 
confidence, raise concerns regarding possible improprieties 
in matters of financial reporting or other matters. We 
received updates from Management regarding the Group’s 
whistleblowing or “Speak Up” governance arrangements in 
place. A deep dive review of whistleblowing governance and 
support structures was undertaken in 2019, with a number 
of enhancements proposed for implementation in 2020. 
The Committee will monitor the progress of the delivery of those 
enhancements, and will continue to ensure that appropriate 
support and arrangements are in place for staff in this regard 
throughout the coming year.

A primary role of the Committee is to consider the significant 
matters relating to the annual and interim accounts. Key 
accounting judgements are subject to in depth discussion 
and challenge with Management and the External Auditor in 
advance of recommending to the Board. This ensures that all 
financial reports, including the annual report and accounts, 
taken as a whole, are considered to be a fair, balanced and 
understandable assessment of the Group’s financial position, 
and provide the necessary information for shareholders to 
assess the Company’s performance, risks, business model and 
strategy.

Letter from Sandy Kinney Pritchard,
Chair of the Board Audit Committee

Dear Shareholder,

On	behalf	of	the	Board	Audit	Committee	(‘the	Committee’),	I	am	
pleased to deliver my first report to you on the Committee’s 
activities during the financial year ended 31 December 2019.

2019 was a year of significant change for the Committee. 
Following my appointment to the Board in March 2019, I was 
appointed Committee Chair in April 2019, taking the mantle 
from Ms Catherine Woods following her eight year tenure as 
Chair. I would like to take this opportunity to acknowledge the 
positive	contributions	of	Ms	Catherine	Woods,	Mr	Peter	Hagan	
and	Mr	Jim	O’Hara	who	stepped	down	from	the	Committee	this	
year. In September, we were delighted to welcome Mr Basil 
Geoghegan to the Committee. Basil’s considerable corporate 
and non-executive experience is a valuable addition to the 
Committee.

The Group Head of Internal Audit resigned from the Group 
in April 2019, at which time an interim appointment to the 
role	was	approved.	Over	the	course	of	the	year,	a	robust	
selection process was conducted by the Committee to 
appoint a successor to this role. I am pleased to note that we 
have selected a strong internal candidate who is currently 
progressing though the regulatory approval process. During 
this period of substantial change, the Committee continuously 
assessed the performance and independence of the Internal 
Audit function, and the Committee is satisfied that all 
appropriate structures remained in place throughout the year.

The Committee is tasked with ensuring that the Group operates 
a strong control environment and acts independently of 
Management so that the interests of shareholders and other 
stakeholders are appropriately protected in relation to internal 
control and financial reporting.

AIB Group plc Annual Financial Report 2019Governance and Oversight 195

In assessing the recognition of the deferred tax assets, the 
Committee has considered the Group’s financial plan and the 
growth assumptions and profitability levels underpinning the 
plan. The Committee noted that reduced profitability forecasts in 
the plan has resulted in the period of utilisation of the deferred 
tax asset to increase. As a result, the Committee reassessed 
the range of positive and negative evidence prepared by 
Management and the inherent uncertainties in any long term 
assumptions and projections. Based on this evidence, the 
Committee agreed that the recognition basis for the deferred tax 
asset remains appropriate and that the assumptions used by 
Management in assessing the recognition of deferred tax assets 
are reasonable.

Retirement benefit obligations
There is a high degree of estimation and judgement in the 
calculation of retirement benefit liabilities. These liabilities 
are highly sensitive to changes in the underlying actuarial 
assumptions including the discount rate, pension in payment 
increases and inflation rates.

In assessing the reasonableness of defined benefit obligation 
assumptions, the Committee has reviewed reports by 
Management setting out the processes for deriving the key 
assumptions and how these assumptions are benchmarked 
to external market data. The Committee has also reviewed 
assessments by independent actuaries who have provided an 
expert opinion to Management. Based on the work performed, 
the Committee agreed that the assumptions supporting the 
retirement benefit liabilities are reasonable.

Provisions for liabilities and commitments
The measurement of provisions, including those for customer 
redress and related matters, is highly judgemental. Back in 
2017, following review and analysis of the parameters of 
the Central Bank of Ireland’s Tracker Mortgage Examination 
framework, the Group concluded that a cohort of customers 
who were never on a tracker rate would be paid compensation. 
However, in January 2020, the Group received a preliminary 
Financial	Services	and	Pensions	Ombudsman	(“FSPO”)	
decision which upheld a claim by an impacted customer 
within this cohort and awarded further redress. The Group 
considered this preliminary decision and recorded a provision 
of € 265 million based on an initial assessment of the 
likelihood that additional redress may be due to all customers 
in this cohort. The Group recognises that there is a range of 
possible outcomes and has created this provision, which was 
subject to review and approval by the Board. This represents 
Management’s best estimate of loss taking into account the 
available evidence and assessment of the potential outcomes 
in finalising this matter with the relevant stakeholders. 
The Committee has reviewed the position and the process 
for estimating the provision. Based on its assessment, the 
Committee has concluded that this provision is reasonable 
taking into account the inherent uncertainties in the calculation 
and the judgemental nature of key assumptions, particularly 
relating to the identification of impacted customers and related 
redress costs. The Committee has also reviewed the disclosure 
set out on pages 277 and 328 of this report.

The key matters of judgement considered by the Committee in 
relation to the 2019 financial statements, and how they were 
addressed, are set out below:

Impairment of financial assets
On	1	January	2018,	the	Group	transitioned	to	the	financial	
instruments	accounting	standard	IFRS	9.	This	accounting	
standard requires losses to be reflected on an expected 
credit	loss	(“ECL”)	basis.	Expected	credit	losses	are	required	
to incorporate forward looking information, reflecting 
Management’s view of potential future economic environments. 
The complexity involved required Management to develop new 
methodologies involving the use of subjective judgements as 
well as significant changes to systems, processes and controls. 

The key judgements include:
• 

 Determining the criteria for a significant increase in credit 
risk relative to origination and for being classified as credit 
impaired;
 Developing the appropriate models, probability of default 
(PD)	and	loss	given	default	(LGD)	assumptions	for	
measuring	ECL;
 Determining the life of a financial instrument and therefore, 
the	period	over	which	to	measure	ECL;
 Key assumptions, including collateral valuation and cash 
flow	timings,	used	in	discounted	cash-flows	(‘DCFs’)	of	
individually assed loans. DCFs are the most significant 
input	to	the	ECL	calculation	for	non-retail	Stage	3	loans;
	Post	model	adjustments	determined	by	Management	for	
certain portfolios; and
 Establishing the number and relative weightings for forward 
looking	macroeconomic	scenarios	for	ECL.

• 

• 

• 

•	

• 

The Committee obtained regular and detailed reports and 
presentations	from	Management	throughout	2019	on	the	ECL	
outcomes and the process for updating the key assumptions 
noted above. The Committee particularly focused on changes 
to models and the criteria for determining a significant increase 
in	credit	risk,	as	well	as	the	full	embedding	of	IFRS	9	processes	
and controls in 2019. The Committee also considered the 
reports of independent assurance processes within the Group 
as well as reports from Internal Audit. In relation to forward 
looking macroeconomic scenarios, the Committee considered 
and challenged the process used by Management to determine 
the assumptions and weightings, including the potential 
impact of Brexit and a wider global economic slowdown. 
The Committee has also reviewed the sensitivities and 
disclosures	in	the	Risk	management	section	of	this	report	and	
and is satisfied that these are balanced and fair. Based on the 
work performed, the Committee concurred that the judgements 
and	assumptions	used	in	determining	the	ECL	provision	at	
31 December 2019 were appropriate.

Deferred taxation
The Group has recognised deferred tax assets for unutilised 
tax losses totalling € 2,771 million. It is assessed that it will 
take in excess of 20 years for the deferred tax asset to be 
utilised. The assessment of the conditions for the recognition 
of a deferred tax asset is a critical judgement particularly given 
the inherent uncertainties associated with projecting profitability 
over a long time period.

AIB Group plc Annual Financial Report 2019Governance and Oversight 123456196

Governance	and	oversight	–
Report	of	the	Board	Audit	Committee

Impairment of investment of AIB Group plc in 
Allied Irish Banks, p.l.c.
The Group completed a corporate reorganisation during 2017 
which included the creation of a new Group holding company, 
AIB Group plc. The Company balance sheet included a 
€ 12.9 billion investment in Allied Irish Banks, p.l.c. before 
the impairment assessment. The Company reviews its equity 
investment for impairment at the end of each reporting period if 
there are indications that impairment may have occurred.

The testing for possible impairment involves comparing 

the estimated recoverable amount of an investment with 

its carrying amount. Where the recoverable amount is less 

than the carrying amount, the difference is recognised as an 

impairment provision in the Company’s financial statements. 

The recoverable amount is the higher of fair value less costs to 

sell and value-in-use (“VIU”).

At 31 December 2019, the Group has assessed an impairment 
of € 3,444 million in the carrying value of its investment in Allied 
Irish Banks, p.l.c. based on its VIU. There is a significant level 
of judgement associated with the determination of the VIU 
as it is predicated on the achievement of future projections. 
The Committee has considered the key assumptions 
determined by Management, including future growth and 
discount rates. The Committee also considered reports 
commissioned by Management from independent experts 
which included benchmarking to external data. Based on 
the assessment of this expert opinion, the Committee has 
concluded that the judgements supporting the impairment 
calculation are reasonable.

Further details on the Committee’s responsibilities, membership 
and the record of attendance at meetings during 2019 are 
outlined in the full report of the Committee. 

I am honoured to take on the responsibility of the role of Chair 
of the Board Audit Committee and appreciate the considerable 
support afforded to me in my transition into the role from my 
fellow Members, both past and current. I would like to extend 
my heartfelt thanks to Catherine Woods, my predecessor, who 
laid the strong foundations for the effective and robust manner 
in which the Committee discharges its duties.

Sandy	Kinney	Pritchard,	
Committee Chair

AIB Group plc Annual Financial Report 2019Governance and Oversight 197

Committee purpose
A full overview of the responsibilities of the Committee is set 
out	in	its	Terms	of	Reference.	The	Committee	is	appointed	by	
the Board to assist them in fulfilling its independent oversight 
responsibilities in relation to:
• 

 the quality and integrity of the Group’s accounting policies, 
financial and narrative reports, and disclosure practises;
 the effectiveness of the Group’s internal control, risk 
management and financial reporting systems;
 the adequacy of arrangements by which staff may, in 
confidence, raise concerns regarding possible improprieties 
in matters of financial reporting or other matters;
 the independence and performance of the Internal and 
External Auditors.

• 

• 

• 

The	Committee’s	Terms	of	Reference	can	be	found	on	the	
Group’s website at: https://aib.ie/investorrelations/about-aib/
corporate-governance

Report of the Board Audit Committee
Membership and meetings
In 2019, the composition of the Committee changed 
significantly, with the resignation of three committee members 
including the Committee Chair. Succession planning throughout 
2018 and 2019 resulted in the appointment of two new Directors 
to	the	Committee,	including	Ms	Sandy	Kinney	Pritchard	as	
Committee Chair. The Committee, as at 31 December 2019, 
comprised four Non-Executive Directors, all deemed to be 
independent, and who the Board determined have the collective 
skills, competence and relevant experience to enable the 
Committee to discharge its responsibilities. To ensure co-
ordination	of	the	work	of	the	Board	Risk	Committee	with	the	
risk related considerations of the Board Audit Committee, three 
Members of the Committee are also members of the Board 
Risk	Committee.	This	common	membership	provides	effective	
oversight of relevant risk and finance issues. Details of each of 
the Members are outlined on pages 44 and 45.

The Committee met on 13 occasions during 2019, ten of 
which were scheduled, and three of which were out of course 
meetings. In addition to the regular schedule of meetings, the 
Committee	met	jointly	on	one	occasion	with	the	Board	Risk	
Committee to discuss a matter relevant to the remit of both 
committees. The Members held an additional deep dive meeting 
with the Interim Group Head of Internal Audit and members of 
the senior Audit Management team to discuss the 2020 Group 
Internal Audit plan. Scheduled meetings were attended by 
the	Chief	Financial	Officer,	the	Chief	Risk	Officer,	the	Interim	
Group	Head	of	Internal	Audit	and	the	Lead	Audit	Partner	from	
the	External	Auditor,	Deloitte.	Other	senior	Executives	also	
attended by invitation, where appropriate.

In the course of the year, the Committee also met with the Chief 
Financial	Officer,	the	Interim	Group	Head	of	Internal	Audit,	
the	Chief	Risk	Officer	and	twice	with	the	External	Auditor	in	
the absence of Management. The Chair and Members of the 
Committee, together with their attendance at meetings, are set 
out below.

Current Committee members are shown below. Members who 
retired during the year are shaded.

Member attendance during 2019*:

Sandy	Kinney	Pritchard

Tom Foley

Basil Geoghegan

Brendan McDonagh

Catherine Woods

Peter	Hagan

Jim	O’Hara

Eligible to attend
9

Attended
8

13

4

13

10

9

10

13

4

11

9

8

7

*	As	indicated	in	the	Report,	there	were	a	number	of	membership	
changes throughout the year which, in turn, led to differences in the 

number of Committee meetings individual directors were eligible to 

attend.

To ensure ongoing awareness of the work of the Committee by 
all Directors, the Committee Chair provided an update to the 
Board following each meeting on the key items discussed and 
considered by the Committee.

AIB Group plc Annual Financial Report 2019Governance and Oversight 123456198

Governance	and	oversight	–
Report	of	the	Board	Audit	Committee

Matters considered by the Committee
The following, while not intended to be exhaustive, is a summary of key items considered, reviewed and/or approved or recommended 
by the Committee during the year:

Area of focus

Role of the Committee

Financial and 
Narrative Reporting

Internal Control

Code of Conduct 
and “Speak Up” 
Policy 

Internal Auditor

External Auditor

–	

–	

–	

–	

–	

–	

–	

–	

–	

–	

–	

–	

–	

–	

–	

–	

–	

–	

–	

–	

–	

–	

	Recommended	to	Board	the	approval	of	the	Annual	and	Interim	Financial	Report.

	Reviewed	and	recommended	as	appropriate	significant	financial	reporting	judgements	and	
accounting assumptions made by Management.

	Reviewed	and	approved,	as	appropriate,	new	accounting	policies	and	changes	to	existing	policies	
prior	to	implementation,	including	those	supporting	the	application	of	IFRS	16	Leases.

	Considered	the	minutes	of	the	Group	Disclosure	Committee	in	advance	of	recommending	the	
financial statements to the Board.

	Received	reports	from	Management	regarding	the	operation	and	effectiveness	of	the	system	of	
controls over financial reporting. This includes Managements assessment of IT controls and the 
mitigation of IT risks, including conclusions from reviews by Internal and External audit.

	Received	reports	from	Management	regarding	key	internal	controls	in	respect	of	fraud	prevention	
and detection.

	Approved	Directors’	statements	concerning	internal	controls	to	be	included	in	the	Annual	Financial	
Report.

	Reviewed	the	minutes	of	the	subsidiary	audit	committees	of	AIB	Group	(UK)	p.l.c.,	EBS	d.a.c.	and	
AIB Mortgage Bank.

	Received	reports	on	the	operation	of	the	Group	Code	of	Conduct	and	Conflicts	of	Interest	Policy	
across the Group.

	Received	reports	regarding	the	operation	of	the	“speak	up”	policy	and	all	other	whistleblowing	
options available in the Group.

	Considered	proposed	enhancements	to	the	governance	structures	in	place	to	support	the	Group’s	
“speak up” arrangements. 

	Considered	the	findings	of	internal	audit	reports	and	special	investigation	reports,	and	
Management’s response to actions outlined therein.

	Monitored	progress	against	the	agreed	2019	Group	Internal	Audit	Plan,	and	progress	against	
issues raised.

	Considered	the	annual	and	half	year	audit	opinion	in	relation	to	the	overall	control	environment.

	Approved	the	Annual	Internal	Audit	Plan	for	2020.

	Approved	the	Group	Internal	Audit	Charter.

	Approved	the	approach	to	compliance	with	Article	191	of	the	Capital	Requirements	Regulation,	
including	the	output	of	the	Annual	General	Risk	Assessment	relating	to	Internal	Models.	

	Reviewed	the	scope	of	the	statutory	external	audit,	as	well	as	the	findings,	conclusions	and	
recommendations of the External Auditor.

	Reviewed	and	made	recommendations	to	the	Board	regarding	the	Audit	Representation	Letter.

	Reviewed	the	annual	report	from	Management	regarding	the	employment	of	former	employees	of	
the External Auditor across the Group.

	Reviewed	the	level	of	non-audit	fees	paid	to	the	External	Auditor.

	Approved	the	fees	paid	to	the	External	Auditor.

AIB Group plc Annual Financial Report 2019Governance and Oversight 199

In addition, the Committee provided oversight in monitoring the 
effectiveness of the policy for the employment of individuals 
previously employed by the Auditor. The Committee received 
an update on the application of that policy, including the number 
of former employees of the external auditor currently employed 
in senior management positions in the Group, and assisted 
the Committee in assessing the Auditor’s independence 
and objectivity in respect of the audit. The policy for the 
employment of individuals previously employed by the Auditor 
was established in 2016 in accordance with the EU Audit 
Regulations	537/2014	and	Directive	2014/56/EU,	which	was	
transposed into Irish law on 25 July 2018.

The Committee considered the detailed audit plan in respect of 
the annual and interim financial statements and the Auditor’s 
findings, conclusions and recommendations arising from the 
half-yearly review and annual audit. The Committee satisfied 
itself with regard to the Auditor’s effectiveness, independence 
and objectivity through a number of mechanisms throughout 
the year. These included consideration of the work undertaken, 
confidential discussions with the Auditor and feedback received 
from Management.

The Committee recommends that Deloitte should be 
reappointed as the Auditors at the Annual General Meeting 
on 29 April 2020. This recommendation is based on the 
considerations set out above in addition to the Committee’s 
determination of the Auditor’s effectiveness, independence and 
objectivity. 

Performance evaluation
An internal performance evaluation of the Board was conducted 
in 2019, as noted on page 190; this included a review of the 
Committee. The overall results of that review were positive 
and concluded that the Committee continued to operate in an 
efficient manner. Minor enhancements have been agreed by the 
Committee and will be tracked for conclusion in 2020.

Internal Audit
The Committee provided assurance to the Board regarding the 
independence and performance of the Group Internal Audit 
function. It also considered and approved the annual audit plan 
with reference to the material risks of the business and the 
adequacy of resources allocated to the function. Throughout 
the year, the Chair of the Committee met with Group Internal 
Audit Management between scheduled meetings of the 
Committee to discuss material issues arising as well as to plan 
forthcoming agendas and the focus of upcoming Committee 
meetings. The Committee also met with the Interim Group 
Head of Internal Audit in private session during 2019, in the 
absence of Management. The Group Head of Internal Audit has 
unrestricted access to the Chair of the Board Audit Committee.

The Committee is responsible for making recommendations 
in relation to the Group Head of Internal Audit, including their 
appointment, replacement and remuneration, in conjunction 
with	the	Remuneration	Committee,	and	confirming	the	Group	
Head of Internal Audit’s independence. To this end, following the 
resignation of the Group Head of Internal Audit, the Committee 
conducted a selection process to identify an appropriate 
successor to that role. Following a robust and formal selection 
process, an internal candidate was selected as the successful 
candidate, and approved for the role by the Committee. 
The Nomination and Corporate Governance Committee further 
endorsed that appointment, subject to the required regulatory 
approvals.

External Audit
Following a tender process in 2013, Deloitte were appointed 
as the Group’s Auditor. Mr John McCarroll was appointed 
lead	Audit	Partner	in	March	2018	and	has	continued	in	that	
role throughout 2019. In line with the relevant EU Directive 
requirements, and strong corporate governance practices, the 
next tendering process for a new Group auditor will be no later 
than 2023.

The Committee provided oversight in relation to the Auditor’s 
effectiveness and relationship with the Group including 
agreeing the Auditor’s terms of engagement, remuneration and 
monitoring the independence and objectivity of the Auditor. 
To help ensure the objectivity and independence of the Auditor, 
the Committee has established a policy on the engagement 
of the Auditor to supply non-audit services, which outlines the 
quantum of non-audit fees for which the use of the Auditor is 
pre-approved. It also provides guidance regarding which non-
audit services require specific approval from the Committee 
before they are contracted and those from which the Auditor is 
excluded. Further details on the approach can be found on the 
Group’s website at: https://aib.ie/investorrelations/about-aib/
corporate-governance

AIB Group plc Annual Financial Report 2019Governance and Oversight 123456200

Governance	and	oversight	–
Report	of	the	Board	Risk	Committee

junctures throughout the year. For instance, in response to 
political uncertainty surrounding Brexit, a number of changes 
to	the	Group	Risk	Appetite	Statement	(“RAS”)	were	proposed	
via	a	standalone	Brexit	RAS,	with	a	view	to	ensuring	enhanced	
monitoring and oversight of new lending, credit quality and 
portfolio composition metrics. A full analysis of credit risk early 
warning indicators on a sectoral basis was also undertaken, 
in order to assess any evidence of weakness in specific sectors 
in advance of Brexit. The Committee also obtained detailed 
analysis from first and second line management regarding the 
composition of specific loan portfolios in both the eurozone and 
United States markets, in order to better understand overall 
portfolio quality and composition, as well as the key risks and 
related management controls underpinning the effective day-to-
day management of those portfolios. 

The	Group	RAS	formulation	is	an	iterative	process	for	the	
Committee each year, whereby Management assesses the risk 
profile of the Group, the macroeconomic environment, and the 
overall position of the Group in an economic context. Following 
that,	the	RAS	is	proposed	to	the	Committee.	After	a	number	
of robust review and challenge sessions, the Committee 
recommended	the	2020	Risk	Appetite	Statement	to	the	Board	
for approval. 

This year, the Committee was also pleased to observe the 
continued embedding and enhancement of the three lines of 
defence model across the Group. Clear examples of strong risk 
review and oversight of key strategic matters by the second line 
of defence were evidenced throughout the year. 

As was the case in 2018, the ongoing development of the 
Group’s modelling capabilities and key deliverables was 
an area of sustained focus for both the Committee and the 
Board, including the output of stress testing and economic 
assumptions. A key focus of the Committee was on Internal 
Ratings	Based	(“IRB”)	modelling	capabilities,	and	the	
processes, infrastructure and governance in place to support 
the delivery and use of those models. Engagement with the 
Joint Supervisory Team (“JST”) will continue throughout 2020 
regarding	the	Group’s	IRB	implementation	plan.	

The Committee also received regular reports regarding the 
Group’s	compliance	with	relevant	Anti-Money	Laundering	and	
Counter Terrorist Financing regulation, as well as compliance 
with all relevant sanctions regimes.

Other	areas	of	focus	for	the	Committee	during	2019	included:	
–	

	Review	of	the	output	of	inspections	from	the	JST	and	other	
regulatory	bodies,	with	any	Risk	Mitigation	Programme	
(“RMP”)	action	points	subject	to	review	and	approval	by	
the Committee. The Committee also maintained oversight 
of	open	RMP	actions	on	an	ongoing	basis	throughout	the	
year;
	Consideration	of	the	evolving	risk	themes	of	cyber	risk	and	
climate risk, and the actions underway to address same; 
	Progress	against	the	implementation	of	Payment	Services	
Directive 2 regulatory requirements, with a focus on the 
rollout of strong customer authentication to impacted 
customers;
	Oversight	and	approval	of	risk	frameworks	and	policies,	in	
line with the Group risk policy architecture;

–	

–	

–	

Letter from Brendan McDonagh,
Chair of the Board Risk Committee

Dear Shareholder,

On	behalf	of	the	Board	Risk	Committee	(‘the	Committee’),	
I am pleased to deliver my first report to you on the Committee’s 
activities throughout the financial year ended 31 December 
2019. 

The significant changes on the Group Board which have been 
outlined to you within the Corporate Governance report of 
this	Annual	Financial	Report	were	mirrored	at	the	Committee	
level. Following a four year tenure as Committee Chair, and 
seven	years	as	Director,	Mr	Peter	Hagan	retired	in	September.	
Peter	strongly	steered	the	Committee	through	a	period	where	
its mandate continued to grow, with enhanced focus on the 
material risks facing the Group. In addition, 2019 also saw 
Ms Catherine Woods and Mr Simon Ball retire from the Group. 
I would like to take this opportunity to thank them all for their 
considerable contribution to the Committee. 

We	welcomed	Ms	Sandy	Kinney	Pritchard,	Mr	Raj	Singh	and	
Mr Basil Geoghegan to the Committee in 2019, bringing with 
them substantial corporate understanding and practical risk 
management experience. I look forward to their continued 
support in the coming year. 

Throughout the year, the Committee continued to discharge 
its roles and responsibilities, with detailed consideration given 
to a wide range of both existing and emerging risks facing 
the Group, whilst remaining cognisant of uncertainties within 
the macroeconomic environment. To that end, the Committee 
received	regular	reports	from	the	Chief	Risk	Officer	on	the	
foremost risks facing the Group, which focused on the material 
risks, as well as a number of key matters, including the external 
environment, the Group’s capacity for keeping pace with a 
challenging regulatory change agenda, a focus on conduct risk 
considerations, overall regulatory compliance and operational 
risk. 

Credit risk management was at the forefront of considerations 
of the Committee throughout the year, particularly in light of 
the possibility of a disorderly UK exit from the European Union. 
The	Credit	Risk	profile	was	reported	to	the	Committee	at	each	
of its meetings, with a focus on specific risk areas at appropriate 

AIB Group plc Annual Financial Report 2019Governance and Oversight 201

–	

–	

	The	capital	and	liquidity	position	of	the	Group,	with	
particular reference to the contingent elements of the 
Internal	Capital	Adequacy	Assessment	Process	(“ICAAP”)	
and	Internal	Liquidity	Adequacy	Assessment	Process	
(“ILAAP”);	
	Ongoing	monitoring	of	the	achievement	of	the	Risk	Function	

Plan,	Operational	Risk	Plan	and	Compliance	Plan	by	the	

Group	Risk	Function,	with	regular	updates	provided	by	the	

CRO	regarding	same;	

– 

 An assessment of the outsourcing and cloud policy and the 

third party management framework put in place to ensure 

consistent and robust application of that policy;

–	 Pillar	3	Disclosures;	and	

– 

 Consideration of the Group Equity Investment Framework 

and Strategy. 

The Committee’s focus throughout 2020 will continue to be on 
ensuring appropriate oversight of the Group’s risk appetite, risk 
management structure, policies and procedures, as well as 
challenging as to whether the Management controls in place 
are adequately robust to ensure the Group achieves its overall 
purpose and strategic goals in an appropriately risk controlled 
manner. 

Brendan McDonagh

Committee Chair

AIB Group plc Annual Financial Report 2019Governance and Oversight 123456202

Governance	and	oversight	–
Report	of	the	Board	Risk	Committee

To ensure the continued awareness of the Committee’s work 
by all Directors, the Committee Chair provided an update to 
the Board following each meeting on the key items discussed 
and considered by the Committee. The Committee Chair 
continued to remain satisfied that the skills and experience of 
the Committee Members enable the Committee to provide the 
independent risk oversight it is tasked with, while maintaining a 
constructive relationship with Management.

Committee Purpose
A full overview of the responsibilities of the Committee is set out 
in	its	Terms	of	Reference.	The	Committee	assists	the	Board	in	
proactively fostering sound risk governance across the Group 
by ensuring that risks are appropriately identified and managed, 
and that the Group’s strategy is informed by, and aligned with, 
the Board approved risk appetite. The remit of the Committee 
continues to evolve year on year. However, its primary roles and 
responsibilities are:
• 

 fostering sound risk governance across the Group’s 
operations, encompassing all operations, legal entities 
and branches in Ireland, the United Kingdom and the 
USA, taking a forward looking perspective and anticipating 
changes in business conditions;
 discharging its responsibilities in ensuring that risks within 
the Group are appropriately identified, reported, assessed, 
managed and controlled to include commission, receipt and 
consideration of reports on key strategic and operational 
risk issues;
 ensuring that the Group’s overall actual and future risk 
appetite and strategy, taking into account all types of risks, 
are aligned with the business strategy, objectives, corporate 
culture and values of the institution; and
 promoting a risk awareness culture within the Group.

• 

• 

• 

The responsibilities of the Committee are discharged through 
its meetings, and through the regular commissioning, receiving 
and	considering	of	reports	from	the	Chief	Risk	Officer,	the	Chief	
Credit	Officer,	the	Chief	Financial	Officer	and	the	Group	Head	of	
Internal Audit, all of whom attend meetings of the Committee. 

The	Committee’s	Terms	of	Reference	can	be	found	on	the	
Group’s website at: https://aib.ie/investorrelations/about-aib/
corporate-governance

Report of the Board Risk Committee

Membership and meetings
As at 31 December 2019, the Committee comprised five Non-
Executive Directors, all deemed to be independent. Further 
details on independence considerations are located at page 
189. The Board has determined that the Committee members 
have the collective skills and relevant experience to enable 
the Committee to discharge its responsibilities. To ensure 
co-ordination of the work of the Committee with the risk related 
considerations of the Board Audit Committee, Mr Brendan 
McDonagh,	Ms	Sandy	Kinney	Pritchard	and	Mr	Basil	
Geoghegan are also members of the Board Audit Committee. 
This common membership provides effective oversight of 
relevant risk and finance issues. In addition, to ensure that 
remuneration policies and practices are consistent with and 
promote sound and effective risk management, common 
membership	between	the	Committee	and	the	Remuneration	
Committee is maintained through the joint membership of both 
Committees of Mr Brendan McDonagh. Details of each of the 
Members are outlined on pages 44 and 45.

The Committee met on eleven occasions during 2019, eight of 
which were scheduled and one of which was a joint meeting 
with	the	Remuneration	Committee.	All	meetings	were	attended	
by	the	Chief	Financial	Officer,	the	Chief	Risk	Officer,	the	Group	
Head	of	Internal	Audit,	and	the	Lead	Audit	Partner	from	the	
External	Auditor,	Deloitte.	Other	senior	executives	also	attended	
by	invitation,	where	appropriate.	The	Chief	Risk	Officer	
attended all meetings of the Committee and has unrestricted 
access	to	the	Chair	of	the	Board	Risk	Committee,	and	met	
twice in confidential session with the Committee, in the absence 
of Management. Additionally, the Committee also met with 
the	Group	Chief	Compliance	Officer,	the	Chief	Credit	Officer	
and	the	Chief	Financial	Officer	in	confidential	session	on	one	
occasion each throughout the year. The Chair of AIB Group 
(UK) p.l.c. also attends meetings of the Committee by invitation, 
where appropriate. 

The Chair and Members of the Committee, together with their 
attendance at scheduled meetings, are shown below.

Current Committee members are shown below. Members who 
retired during the year are shaded. 

Member attendance during 2019*:

Brendan McDonagh

Basil Geoghegan

Sandy	Kinney	Pritchard

Raj	Singh

Carolan	Lennon

Peter	Hagan

Simon Ball

Catherine Woods

Eligible to attend
12

Attended
12

4

9

7

12

9

4

9

4

9

7

11 

9

4

9

*	As	indicated	in	the	Report,	there	were	a	number	of	membership	

changes throughout the year which, in turn, led to differences in the 

number of Committee meetings individual directors were eligible to 

attend.

AIB Group plc Annual Financial Report 2019Governance and Oversight 203

Matters considered by the Committee
The following, while not intended to be exhaustive, is a summary of the key items considered, reviewed and/or approved or 
recommended by the Committee during the year:

Area of focus

Role of the Committee

Risk Appetite, 
Risk Profile and Key 
Risk Areas/Issues

Risk Frameworks 
and Policies

Liquidity, Funding 
and Capital

Compliance

Chief Risk Officer 
and Group Risk 
Function

Internal Ratings 
Based Model and 
Model Risk 

–	

–	

–	

–	

–	

–	

–	

–	

–	

	Reviewed	regular	reports	from	the	Chief	Risk	Officer	which	provide	an	overview	of	key	material	
risks, including funding and liquidity, capital adequacy, credit risk, market risk, regulatory risk, 
business risk, conduct risk, cyber risk, model risk, operational risk and people and culture risk and 
related mitigants. 

	Reviewed	and	recommended	the	Group	Risk	Appetite	Statement	(“RAS”)	to	the	Board	for	
approval, whilst ensuring alignment to the Group’s business objectives, and that the subsequent 
business	and	strategic	plans	were	developed	in	line	with	agreed	RAS	metrics.	

	Monitored	the	Group’s	risk	profile	against	agreed	Group	RAS	metrics	on	an	ongoing	basis,	and	
recommended	changes	to	the	Group	RAS	as	appropriate.	

	Reviewed	periodic	reports	and	presentations	from	Management	and	the	Chief	Credit	Officer	
regarding the credit quality, performance, provision levels and outlook of key credit portfolios 
within the Group. 

	Assessed	credit	risk	performance	and	trends,	including	regular	updates	on	significant	credit	
transactions. 

	Reviewed	the	ongoing	operational	risk	profile,	including	significant	operational	risk	events	and	
potential risks. 

	Received	status	updates	regarding	Brexit	planning.	

	Reviewed	and	approved	the	Group’s	Pillar	3	Report.	

	Approved	and	recommended	risk	frameworks	and	policies	as	appropriate,	including	those	relating	
to credit risk, model risk, people and culture risk and funding and liquidity.

–	

	Reviewed	and	recommended	the	Group	Equity	Strategy	and	Framework	for	approval.	

–	

–	

–	

	Reviewed	and	recommended	as	appropriate	capital,	funding	and	liquidity	planning,	including	
consideration	of	Group	ICAAP	and	ILAAP	reports	and	related	Group	wide	stress	test	scenarios.

	Received	reports	from	the	Money	Laundering	Reporting	Officer	regarding	the	status	of	the	Anti-	
Money	Laundering/Counter	Terrorist	Financing	control	environment,	and	compliance	with	Anti-
Money	Laundering/Financial	Sanctions	policies	and	frameworks.	

	Received	reports	regarding	the	structure	and	operation	of	the	Risk	and	Compliance	functions	and	
progress against deliverables. 

–	

	Received	reports	from	the	Chief	Risk	Officer	regarding	the	status	of	modelling	capabilities	across	
the Group, as well as progress against set deliverables. 

Regulatory 
Engagement  

–	

–	

	Reviewed	quarterly	reports	regarding	the	status	of	Risk	Mitigation	Programme	action	plans.	

	Reviewed	and	recommended	as	appropriate	Management	action	plans	put	in	place	to	address	
failings identified as part of regulatory onsite inspections. 

–	

	Considered	any	relevant	regulatory	correspondence	which	required	the	Committee’s	attention.	

Performance evaluation
An internal performance evaluation of the Board was conducted in 2019 as noted on page 190 and this included a review of the 
Committee. The overall results of that review concluded that the Committee continued to operate in an efficient manner. Members noted 
the importance of continuing to ensure that the Committee maintains appropriate focus and oversight of the material risks facing the 
Group, and allow sufficient time to discharge those responsibilities. Some minor areas for enhancement have been set out in actions 
which will be tracked for conclusion in 2020.

AIB Group plc Annual Financial Report 2019Governance and Oversight 123456204

Governance	and	oversight	–	Report	of	the	Nomination
and Corporate Governance Committee

With regard to my successor, a rigorous process has been 
undertaken through which the Committee, in my absence, 
has met with a number of internal and external candidates. 
The Group is in the process of identifying the next Chair and an 
announcement will be made in due course.

These changes and the continuous review of the Board 
Succession	Plan	culminated	in	the	identification	of	retail	
banking and accountancy as two specific skill sets which may 
require enhancement on the Board as we prepare for future 
board rotation. In order to ensure the Board continues to 
maintain its current high level of experience and suitability, the 
Committee requested two searches be conducted to identify 
the most appropriate candidates in these fields. The searches 
are ongoing and further announcements will be made in due 
course on selection of the preferred candidates and upon the 
conclusion of the associated regulatory processes. 

Through both past and current searches, candidates are 
required to be of sufficient calibre and experience for 
appointment to the Board as Non-Executive Directors and 
also have the ability to facilitate a culture where there is a 
commitment to high standards of conduct and customer 
fairness. Importantly, through the Committee’s work, diversity 
was also a key consideration and I am delighted that the Group 
was highlighted as an organisation with one of the most gender 
balanced boardrooms of companies in Ireland with a 50/50 split 
between the genders of our Non-Executive Directors.

The developments at Board level were coupled with substantial 
change to our Executive Committee (“ExCo”), the composition 
of	which	was	recommended	to	the	Committee	by	the	CEO	to	
align with a refreshed operating structure. Executive succession 
planning is vital to ensuring the long term sustainability of the 
business and I am encouraged to see a strong, diverse ExCo 
in place, particularly given a backdrop of the remuneration 
restrictions applied to the Group but not to many of our 
competitors.

Moreover, the ExCo succession plan was reviewed at multiple 
intervals throughout the year by the Committee to ensure 
the Group has robust successors to the ExCo members and 
importantly, to identify employees across the Group who may 
be successors to senior management in the longer term and 
thereby develop a strong succession pipeline.

Turning to the Committee’s corporate governance oversight 
responsibilities, throughout 2019 we took time to ensure 
we were fulfilling our obligations under existing corporate 
governance requirements and that we were well positioned for 
the introduction of new requirements with particular reference 
to the UK Corporate Governance Code 2018 which is further 
detailed in the Corporate Governance report.

Our	work	in	2019	also	included	a	refresh	of	the	Non-Executive	
Directors’ induction plan, substantial oversight of subsidiary 
board succession planning and governance standards, as well 
as the annual requirements to complete a collective suitability 
assessment of the Board, review the time committed to the 
Group by each Non-Executive Director and to review the various 
codes and policies which fall within the Committee’s remit.

Letter from Richard Pym,
Chair of the Nomination and 
Corporate Governance Committee

Dear Shareholder,

On	behalf	of	the	Nomination	and	Corporate	Governance	
Committee (the “Committee”), I am pleased to present our 
report on the Committee’s activity during the financial year 
ended 31 December 2019.

The year was dominated by succession planning. Following on 
from substantial change in 2018, 2019 brought about further 
change with the appointments to the Board of Dr Colin Hunt, 
Chief	Executive	Officer	(“CEO”)	and	Mr	Tomás	O’Midheach,	
Chief	Operating	Officer	and	Deputy	CEO	both	as	Executive	
Directors,	Ms	Sandy	Kinney	Pritchard,	Ms	Ann	O’Brien,	Mr	Raj	
Singh,	Mr	Basil	Geoghegan	and	Ms	Elaine	MacLean	were	each	
appointed as Non-Executive Directors.

Regrettably,	2019	also	brought	the	retirements	of	a	number	
of our long standing Non-Executive Directors: Mr Simon Ball, 
Mr	Peter	Hagan,	Ms	Catherine	Woods	and	Mr	Jim	O’Hara,	as	
well	as	the	resignation	of	Mr	Bernard	Byrne,	CEO	and	Mr	Mark	
Bourke,	Chief	Financial	Officer	as	detailed	in	last	year’s	Annual	
Financial	Report.

These changes also impacted the Committee’s composition as 
Mr	Ball,	Ms	Woods	and	Mr	O’Hara	stepped	down	during	the	
year.	Ms	MacLean	joined	the	Committee	in	September	2019,	
Mr	Foley	in	October	and	Mr	Brendan	McDonagh	in	November.	
We believe that the current Committee composition is strong 
with	good	diversity	of	experience	augmented	by	Ms	MacLean’s	
extensive human resources background.

As	noted	earlier	in	this	Annual	Financial	Report	and	as	
announced	in	October	2019,	I	intend	to	retire	as	Chair	of	the	
Group	in	March	2020.	Prior	to	this	decision,	I	had	requested	
the previous Deputy Chair, Ms Catherine Woods, to commence 
a	process	to	identify	a	potential	Chair	Designate.	On	review	
of our current Board and following Catherine’s retirement, 
current board member Mr Brendan McDonagh was appointed 
as Deputy Chair and Mr Tom Foley was appointed as Senior 
Independent	Director,	both	effective	from	October	2019.

AIB Group plc Annual Financial Report 2019Governance and Oversight 205

As this is my final report to you in this role, I would like to thank 
my fellow Committee Members both past and present for their 
unwavering commitment in what was another extremely busy 
year. I am very grateful to the Committee for the amount of time 
and effort committed to finding the best possible candidates to 
ensure a strong Board is in place to lead the Group in the years 
ahead.

I am confident that my successor will continue to focus on 
building the human resources to lead the business into a 
positive and sustainable future. 

Richard	Pym

Committee Chair

AIB Group plc Annual Financial Report 2019Governance and Oversight 123456206

Governance	and	oversight	–	Report	of	the	Nomination
and Corporate Governance Committee

Report of the Nomination and Corporate Governance 
Committee
The Committee composition changed significantly in 2019 
with	the	retirement	of	Mr	Simon	Ball,	Mr	Jim	O’Hara	and	
Ms Catherine Woods and the appointment of Ms Elaine 
MacLean,	Mr	Tom	Foley	and	Mr	Brendan	McDonagh	as	
Committee members. 

As at 31 December 2019, the Committee was comprised of 
three Non-Executive Directors, all deemed to be independent 
and the Chair, who was independent on appointment. 
Throughout the year, the Committee’s composition was 
fully compliant with the Central Bank of Ireland’s Corporate 
Governance	Requirements	for	Credit	Institutions	2015,	
the UK Corporate Governance Code 2018 and the Capital 
Requirements	Directive	IV.	

The Chair of the Board is the Chair of the Committee and chairs 
all meetings, other than when the Committee is dealing with 
the process for appointing a successor to the role of Board 
Chair. In such instances, the Senior Independent Director, 
Ms	Catherine	Woods	up	to	October	2019	and	thereafter,	
Mr Tom Foley, leads the Committee discussions. 

Biographical details of each of the Committee Members are 
outlined on pages 44 and 45.

The Committee met fourteen times during 2019, four of 
which were scheduled meetings. The Chair and Members of 
the Committee, together with their attendance at meetings, 
are shown below. The Committee meets regularly with no 
management	present.	The	Chief	Executive	Officer,	Chief	
People	Officer	and	other	members	of	Management	are	invited	
to attend meetings where the agenda item is relevant and their 
attendance is requested by the Committee. 

Current Committee members are shown below. Members who 
retired during the year are shaded.

Member attendance during 2019*:

Richard	Pym

Tom Foley

Elaine	MacLean

Brendan McDonagh

Jim	O’Hara

Catherine Woods

Simon Ball

Eligible to attend
12

Attended
12

2

4

1

12

12

4

2

4

0**

11

11

4

*			As	indicated	in	the	Report,	there	were	a	number	of	membership	

changes throughout the year which, in turn, led to differences in the 

number of Committee meetings individual directors were eligible to 

attend.

** Mr McDonagh was unable to attend this meeting due to his attendance 

being required at a regulatory meeting at the same time.

• 

• 

During 2019, the Committee engaged Korn Ferry to facilitate 
searches for a Chair Designate and Non-Executive Directors. 

It should be noted that Korn Ferry have been engaged by the 
Group for a number of candidate searches in recent years and 
to conduct a number of internal management assessments. 
Separately, Korn Ferry has been appointed by the Minister 
for	Finance	to	conduct	a	Remuneration	Review;	confirmation	
was received that Korn Ferry employees who carried out the 
candidate search processes were separate to those engaged 
in	the	Minister’s	Review.	The	Group	is	mindful	at	all	times	of	the	
need to avoid possible conflicts of interest. 

The Institute of Directors were also engaged for a number of 
candidate searches for Non-Executive Directors for the Group’s, 
various Irish subsidiaries, and Heidrick and Struggles were 
engaged similarly by AIB Group (UK) p.l.c. Whilst the search 
firms were engaged by and for the subsidiaries, the results of 
such searches were reported to the Committee.

Individual Directors do not have any material connections with 
the aforementioned search firms. Notwithstanding that, it may 
be the case that individual Directors may be considered within 
candidate searches being conducted by those firms from time 
to time for other clients or that individual directors may have 
engaged these search firms through prior engagement in other 
external executive or non-executive roles.

To ensure ongoing awareness of the Committee’s activities 
by the full Board, the Chair provides an update to the Board 
following each meeting on the key items discussed and 
considered by the Committee. Additionally, Committee meeting 
minutes are generally tabled for information at the next 
scheduled Board meeting following their approval and the 
Committee provides an annual written report to the Board on its 
activities during the preceding twelve months.

Committee Purpose
A full overview of the responsibilities of the Committee is set 
out	in	its	Terms	of	Reference.	Included	among	these	are	the	
following:
• 

 to support and advise the Board in fulfilling its oversight 
responsibilities in relation to the composition of the 
Board by ensuring it is comprised of individuals who are 
best able to discharge the duties and responsibilities of 
Directors to include leading the process for nominations 
and appointments to the Board and Board Committees 
as appropriate, and making recommendations on these 
matters to the Board for its approval;
 to support and advise the Board in fulfilling its oversight 
responsibilities in relation to the composition of the Group’s 
Executive Committee and the composition of the boards of 
its licensed subsidiaries; and
 to keep Board governance arrangements, corporate 
governance compliance and related policies under review 
and make appropriate recommendations to the Board to 
ensure corporate governance practices are consistent with 

best practice corporate governance standards.

The	Committee’s	Terms	of	Reference	can	be	found	on	the	
Group’s website at: https://aib.ie/investorrelations/about-aib/
corporate-governance 

AIB Group plc Annual Financial Report 2019Governance and Oversight 207

Matters considered by the Committee
The following, while not intended to be exhaustive, is a summary of the key items considered, reviewed and/or approved or 
recommended by the Committee during the year:

Area of focus

Role of the Committee

Non-Executive 
Board composition 
and succession 
planning

Executive 
Committee 
succession
planning 

Subsidiary Director 
Succession 
Planning and 
Subsidiary 
Oversight

Corporate 
Governance 
considerations

–	

–	

–	

	Robustly	considered	the	Board	and	Board	Committee’s	collective	skillset,	suitability	and	
composition.	Reviewed	and	enhanced	the	three	year	Board	succession	plan	to	ensure	
preparedness for anticipated changes over that period and provide additional coverage in the 
event of unanticipated changes.

	Conducted	a	robust	internal	and	external	search	for	a	new	Deputy	Chair,	Chair	Designate	and	
additional Non-Executive Directors. The Committee engaged Korn Ferry, prepared candidate 
specifications for the roles, oversaw the search processes for candidates, assessed potential 
successors	for	Board	roles,	and	kept	the	Board	abreast	of	progress.	Open	advertising	for	the	
Board positions was not used by AIB in 2019 as the Committee believes that targeted recruitment 
is the optimal way of recruiting for such positions.

	Shortlisted	candidates	were	interviewed	by	Committee	Members,	or	where	necessary	due	
to changes in Committee membership, designated interview panel members. Thereafter, the 
Committee met as a whole to discuss feedback and reach consensus prior to recommending to 
the Board for consideration and approval.

–	 Reviewed	the	appointment	of	the	Senior	Independent	Director.

–	

–	

–	

	Assessed	collective	suitability	of	the	Board	and	the	independence	of	individual	Directors	
against certain criteria, including whether Directors were demonstrably independent and free of 
relationships and other circumstances that could affect their judgement, and whether they met 
criteria set out in applicable Irish and UK codes, standards and regulations as detailed in the 
Corporate Governance report.

	Considered	proposals	for	appointments	to	the	Executive	Committee	on	foot	of	changes	brought	
about under a new business operating model in November 2019. 

	Considered	proposals	for	appointments	to	the	roles	of	Group	Head	of	Internal	Audit	and	Chief	
People	Officer.	

–	 Considered	enhancements	to	the	executive	management	succession	strategy.

–	

–	

–	

–	

–	

–	

	Considered	the	material	subsidiary	boards’	collective	composition	whilst	acknowledging	the	final	
approval of all appointments and succession planning for the subsidiary boards rested with each 
separate board.

	Engaged	the	Institute	of	Directors	in	Ireland	to	conduct	searches	for	new	Non-Executive	Directors	
to	material	subsidiaries	in	the	Republic	of	Ireland.

	Oversaw	the	engagement	of	Heidrick	and	Struggles	to	assist	AIB	Group	(UK)	p.l.c.	in	its	searches	
for new Non-Executive Directors. 

	Received	regular	updates	regarding	compliance	by	the	material	licensed	subsidiaries	with	
applicable regulation and guidance.

	Received	regular	updates	on	the	compliance	status	of	the	Group	with	regard	to	the	updated	UK	
Corporate Governance Code 2018, potential items for explanation and discussing the implications 
of same.

	Considered	the	Group’s	corporate	governance	policies	and	procedures.	Policies	reviewed	during	
2019 included the Board Governance Manual and matters reserved for the Board, the Board 
Code	of	Conduct	and	Conflicts	of	Interests	Policy,	the	Board	Diversity	Policy,	the	Governance	and	
Organisation	Framework	and	Committee	Terms	of	Reference.	Additionally,	received	bi-annual	
corporate governance updates to include the compliance status of the Group and upcoming 
compliance requirements.

Performance Evaluation
An internal performance evaluation of the Board and Board Committees was conducted during 2019 as noted in the Corporate 

Governance	report	contained	in	this	Annual	Financial	Report,	and	included	a	review	of	the	Committee.	The	review	concluded	that	the	

Committee continued to operate in an efficient manner, particularly in light of the heightened level of change to the Board’s composition 

during the year. During the evaluation, the Committee Members emphasised the importance of continued focus on executive succession 

planning and ensuring upcoming corporate governance requirements were monitored to ensure the Group was appropriately positioned 

for potential change. Consideration to the phasing of length of tenure of Non-Executive Directors was highlighted as an area of 

consideration for 2020 to prevent concurrent retirement of directors in the future. 

AIB Group plc Annual Financial Report 2019Governance and Oversight 123456208

Governance	and	oversight	–
Report	of	the	Remuneration	Committee

In line with its annual review cycle, the Committee reviewed 
the	Group	Remuneration	Policy	in	2019	which	continues	to	
be governed in accordance with the remuneration restrictions 
contained in the State Agreements. The Committee’s desired 
remuneration policy continues to be the implementation of a 
competitive, market-aligned, performance-related remuneration 
model,	fully	compliant	with	the	Capital	Requirements	Directive	
IV	and	EBA	Guidelines	on	Sound	Remuneration	Policies,	
which will mitigate the Group’s key people risks and align the 
remuneration of our staff with the achievement of the Group’s 
strategic objectives. However, due to the current restrictions, 
this has yet to be achieved. 

When the State’s remuneration review concludes and clarity is 
provided on any potential recommendations that might arise, 
the	Committee	will	consider	the	Group’s	Remuneration	Policy	
with, where required, the necessary presentation of an updated 
Remuneration	Policy	to	shareholders	being	arranged	thereafter.	
Further	information	on	the	Group	Remuneration	Policy	is	
contained	in	the	Report	following	this	letter.	

Notwithstanding the aforementioned restrictions, during 2019, 
the Committee continued its efforts to ensure it was well 
positioned should the Group return to a variable remuneration 
environment in the future whilst continuing its business as 
usual. To that end, in January the Committee received specific 
training	alongside	our	Board	Risk	Committee	colleagues	on	
the	EBA	Guidelines	on	Sound	Remuneration	Policies	which	
positioned both Committees for robust and challenging review 
of the material risk taker processes, remuneration-associated 
elements	of	the	Risk	Appetite	Statement	and	the	potential	
future implementation of any new remuneration structures. 
Additionally, the Committee spent a substantial amount of time 
in 2019 reviewing the remuneration levels of members of the 
Executive Committee and Heads of Control functions to ensure 
all roles were appropriately remunerated and supported the 
long term sustainability of the Group, whilst adhering to the 
restrictions. 

Compliance with the UK Corporate Governance Code 2018 
was a key theme of the Committee’s work during 2019 and 
compliance with the remuneration elements have been 
independently assured by external consultants. Further 
information on the compliance status of the Group as a whole 
with the UK Corporate Governance Code is detailed in the 
Corporate Governance report. 

The Committee considered the Group’s preparation for the 
introduction	of	the	Gender	Pay	Gap	Information	Act	in	the	
Republic	of	Ireland	which	is	expected	in	2020-21	following	the	
Irish	Government	approving	the	Gender	Pay	Gap	Information	
Bill in June 2018. This will facilitate the introduction of 
mandatory	Gender	Pay	Gap	reporting.	Upon	the	relevant	
requirements being available, the Committee will consider any 
required actions to ensure reporting is compliant. 

Finally,	the	Committee	appointed	PricewaterhouseCoopers	
as its new remuneration consultants. We thank Willis Towers 
Watson for their support in recent years.

Letter from Elaine MacLean, 
Chair of the Remuneration Committee

Dear Shareholder,

I	am	pleased	to	present	my	first	report	on	the	Remuneration	
Committee’s (the “Committee”) activity during the financial year 
ended 31 December 2019. I joined the Committee and was 
appointed Chair in September 2019.

My report is provided on behalf of the Committee as a whole, 
and on its behalf, I would like to acknowledge the steadfast 
dedication of Mr Simon Ball who stepped down from the 
Committee	in	April	2019	and	Mr	Jim	O’Hara,	who	chaired	the	
Committee	from	2012	to	September	2019.	Mr	O’Hara	was	
a strong leader who made a significant contribution to the 
Committee during his tenure.

The Committee composition further changed in 2019 with 
Ms	Ann	O’Brien	joining	in	April	2019	and	her	experience	
gained through her career has provided helpful insights to the 
Committee. 

Acknowledging	previous	Remuneration	Reports	of	the	
Committee, through my own research into the Group and my 
induction upon appointment, I have learned how the remit of 
Management and the Committee with regard to remuneration 
across the Group is impacted by the remuneration restrictions 
contained in certain agreements with the Irish State following 
the State’s recapitalisation of the Group in 2010 and 2011 
(“State Agreements”). Such restrictions affect the ability of the 
Group to implement a variable pay structure that would be 
the norm for many of our comparative peers and, due to the 
resultant increase risk of employee attrition, negatively impacts 
on the long term sustainability of the Group.

Since joining the Board, I have seen first-hand the continuing 
impact of these restrictions on the Group’s ability to retain and 
attract key management, particularly as new competitors enter 
the Irish financial services market who are not subject to the 
same restrictions. The Committee and the Board as a whole 
are acutely aware of, and concerned about, the impact of these 
continuing restrictions and we await the outcome of the Minister 
for Finance’s review on this matter as also noted in the 2018 
Report	of	the	Remuneration	Committee.

AIB Group plc Annual Financial Report 2019Governance and Oversight 209

Looking	ahead,	the	Committee	will	continue	its	work	with	
Management to oversee and, where required, challenge 
proposals to ensure appropriate remuneration structures are 
in place across the Group in line with our strategic aims, the 
restrictions to which the Group is subject and ultimately create 
a structure that operates in the best interests of the Group’s 
employees, shareholders and other stakeholders.

I am eager to continue my learning about the Group in the next 
year and fostering strong relationships with our stakeholders, 
including seeing many of our shareholders at the AGM and 
having the opportunity to hear their views on remuneration 
matters.

Elaine	MacLean

Committee Chair

AIB Group plc Annual Financial Report 2019Governance and Oversight 123456210

Governance	and	oversight	–
Report	of	the	Remuneration	Committee

Report of Remuneration Committee
Membership and Meetings
The Committee composition changed significantly in 2019 with 
the resignation of two Committee members, Mr Simon Ball 
and	Mr	Jim	O’Hara,	and	the	appointment	of	Ms	Ann	O’Brien	
as	a	Committee	member	and	Ms	Elaine	MacLean	as	the	
new Committee Chair. At 31 December 2019, the Committee 
comprised of three Independent Non-Executive Directors and 
the Chair of the Board, who was independent on appointment. 
Further details on independence considerations are set out on 
page 189.

The Committee’s composition is fully compliant with the 
Central	Bank	of	Ireland’s	Corporate	Governance	Requirements	
for	Credit	Institutions	2015	and	the	Capital	Requirements	
Directive IV. The composition of the Committee is not in full 
compliance with the UK Corporate Governance Code 2018 (the 
“Code”)	with	particular	reference	to	Provision	32	of	the	Code	
regarding	the	tenure	of	Ms	MacLean	serving	on	a	remuneration	
committee. The Committee and the Board as a whole are 
satisfied that the composition of the Committee is appropriate 
and have chosen to explain this area of non-compliance 
under	the	‘comply	and	explain’	principle	of	the	Code.	Further	
information on compliance with the Code is located in the 
Corporate Governance report.

In order to ensure that remuneration policies and practices 
are consistent with, and promote, sound and effective risk 
management,	common	membership	between	the	Remuneration	
Committee	and	the	Board	Risk	Committee	is	maintained,	with	
Mr Brendan McDonagh providing this overlap.

Biographical details of each of the Committee members are 
outlined on pages 44 and 45.

The Committee met eleven times during 2019, five of which 
were scheduled meetings and one being a joint meeting with 
the	Board	Risk	Committee.	The	Chair	and	Members	of	the	
Committee, together with their attendance at meetings, are 
shown below. 

The Committee met on one occasion with no management 
present.	The	Chief	Executive	Officer,	the	Chief	People	Officer,	
Head	of	Reward	and	other	members	of	Management	are	invited	
to attend the meetings where the agenda item is relevant and 
at	the	request	of	the	Committee.	The	Chief	Risk	Officer	is	a	
permanent attendee unless the topic under discussion relates 
to her own remuneration or that of her executive colleagues. 
No member of Management is permitted to attend where 
a specific proposal relating to their own remuneration is 
scheduled for discussion.

Current Committee members are shown below. Members who 
retired during the year are shaded.

Member attendance during 2019*:

Elaine	MacLean

Brendan McDonagh

Ann	O’Brien

Richard	Pym

Jim	O’Hara	

Simon Ball

Eligible to attend
3

Attended
3

11

6

11

9

5

10

5

11

8

5

*	As	indicated	in	the	Report,	there	were	a	number	of	membership	

changes throughout the year which, in turn, led to differences in the 

number of Committee meetings individual directors were eligible to 

attend.

During 2019, the Committee used the services of Willis Towers 
Watson	(“WTW”)	and	PricewaterhouseCoopers	(“PwC”)	for	
advice on market-based remuneration practices, compliance 
and training. WTW had a standing invitation to attend 
Committee meetings up to December 2019.

In	December	2019,	the	Committee	appointed	PwC	as	its	
designated	remuneration	advisors.	Prior	to	their	appointment,	
PwC	were	invited	to	attend	a	number	of	meetings	in	2019	to	
provide advice and guidance on matters of remuneration policy 
and going forward, they have a standing invitation to attend 
Committee meetings where their advice would enhance the 
discussion at the Committee.

WTW, the designated remuneration advisors for the Committee 
up	to	December	2019,	are	solely	focused	on	Human	Resources	
and remuneration consultancy and have no other relationship 
with	the	Group.	PwC	provide	a	range	of	consultancy	services	to	
the Group. 

To ensure ongoing awareness of the Committee’s activities by 
the full Board, the Committee Chair provides an update to the 
Board following each meeting on the key items discussed and 
considered by the Committee.

Committee Purpose
A full overview of the responsibilities of the Committee is set out 
in	its	Terms	of	Reference	and	include	responsibility:
• 

 to oversee the design and implementation of the Group’s 
overall	Remuneration	Policy	for	employees	and	directors,	
designed to support the long term business strategy, values 
and culture of the Group as well as to promote effective 
risk management and comply with applicable legal and 
regulatory requirements;
 to oversee the operation of Group-wide remuneration 
policies and practices for all employees, with specific 
reference to Executive Directors, the Chief Executive 
Officer,	Executive	Committee	members,	Heads	of	Control	
Functions	and	Material	Risk	Takers;	and
 to perform any other functions appropriate to a 
Remuneration	Committee	or	assigned	to	it	by	the	Board.

• 

• 

The Committee discharges its responsibility whilst operating 
under the principle that no individual shall be involved in 
deciding their own remuneration. The Committee’s Terms 
of	Reference	can	be	found	on	the	Group’s	website	at	
https://aib.ie/investorrelations/about-aib/corporate-governance

AIB Group plc Annual Financial Report 2019Governance and Oversight 211

Matters considered by the Committee
The following, while not intended to be exhaustive, is a summary of the key items considered, reviewed and/or approved or 

recommended by the Committee during the year:

Area of focus

Role of the Committee

Remuneration 
Model and Key 
Remuneration Risks

Compliance and 
annual matters 
for review 

–	

–	

–	

–	

–	

–	

–	

–	

–	

–	

	Considered	the	impact	of	the	continuing	remuneration	constraints	across	the	Group	and	the	
associated heightened people risk.

	Reviewed	the	total	remuneration	of	each	member	of	the	Executive	Committee	and	various	Heads	
of Control functions. 

	Considered	the	implementation	of	a	commission	scheme	for	staff	of	Payzone	upon	the	
completion	of	the	Group’s	joint	venture	acquisition	of	Payzone.	

	Considered	the	continued	appropriateness	or	otherwise	of	the	Group’s	Remuneration	Policy	
and the likely outcome of the Irish Minister for Finance’s review into remuneration in the banking 
industry.

	Considered	the	potential	to	introduce	additional	commission	schemes	across	the	Group	
acknowledging the restrictions in certain State Agreements.

	Reviewed	the	impact	of	the	revised	career	structure	on	the	employee	base	by	both	level	and	
location. 

	Received	an	update	on	the	preparation	for	Gender	Pay	Gap	reporting	in	anticipation	of	related	
legislation	being	implemented	in	the	Republic	of	Ireland	in	the	coming	years.

	Reviewed	the	composition	and	remuneration	components	of	Identified	Staff	and	the	process	for	
the	identification	of	Material	Risk	Takers.

	Reviewed	the	duties	and	responsibilities	of	the	Committee	in	accordance	with	the	requirements	of	
Capital	Requirements	Directive	IV	(“CRD	IV”),	EBA	guidelines	on	sound	remuneration	practices	
and monitored ongoing compliance with relevant statutory disclosures, regulatory requirements 
and guidelines. 

	Reviewed	the	compliance	status	of	the	Group	with	the	remuneration	elements	of	the	updated	UK	
Corporate	Governance	Code	2018	with	any	amendments	being	approved	to	the	Remuneration	
Policy	and	Terms	of	Reference	as	required.	

Performance Evaluation
An internal performance evaluation of the Board and Board Committees was conducted during 2019 as noted in the Corporate 
Governance	report	in	this	Annual	Financial	Report,	and	included	a	review	of	the	Committee.	The	review	concluded	that	the	Committee	
continued to operate in an efficient manner, with progress made when compared to the previous year. In particular, the composition 
of the Committee and the support provided by in-house resources were strengthened throughout the year. The Committee Members 
highlighted	the	need	for	further	enhancements	to	the	quality	of	external	advice	provided	to	the	Committee	and	the	appointment	of	PwC	
was welcomed. 

Directors’ Remuneration
Details	of	the	total	remuneration	of	the	Directors	in	office	during	2019	and	2018	are	shown	in	the	Corporate	Governance	Remuneration	
statement on pages 216 and 217. Dr Hunt is a Non-Executive Director of The Ireland Funds, Ireland Chapter which is a charitable 
organisation	and	company	limited	by	guarantee.	Dr	Hunt	receives	no	remuneration	for	this	role.	Mr	O’Midheach	does	not	currently	hold	
any	external	Non-Executive	Directorships.	Limitations	on	such	external	directorships	are	outlined	in	CRD	IV	and	both	of	the	Group’s	
Executive Directors are fully compliant with these limitations.

AIB Group plc Annual Financial Report 2019Governance and Oversight 123456212

Governance	and	oversight	–
Corporate	Governance	Remuneration	statement

Remuneration Constraints
The Group has been required to comply with certain executive 
pay and compensation restrictions following the Group’s 
re-capitalisation by the Irish Government in 2010 and 2011. 
The application of market aligned remuneration policies 
and practices are significantly constrained by the terms of 
Subscription	and	Placing	Agreements	entered	into	between	AIB	
and the Irish Government. In particular, AIB is precluded from 
introducing any new bonus or incentive schemes, allowances 
or other fringe benefits without prior agreement with the State. 
Consequently, the absence of performance based variable pay, 
combined with the requirement to operate within an overall cap 
on individual salaries and allowances of € 500,000, precludes 
AIB from aligning the remuneration of key executives and other 
key employees with the achievement of longer term customer, 
financial and strategic targets.

Remuneration Policy and Governance
The	Group	Remuneration	Policy	sets	the	framework	for	all	
remuneration related policies, procedures and practices for all 
employees and directors of AIB Group. The principal aim of 
the	Remuneration	Policy	is	to	support	AIB	in	becoming	a	bank	
to believe in, recognised for outstanding customer experience 
and	superior	financial	performance.	The	Remuneration	Policy	
is designed to foster a truly customer focused culture; to 
create long term sustainable value for our customers and 
shareholders; to attract, develop and retain the best people and 
to safeguard the Group’s capital, liquidity and risk positions. 
The Board recognises that the long term success of the Group 
is dependent on the talent of employees and, in particular, the 
ability to consistently perform at the highest level in the best 
interests of our customers. The Board aims to ensure that 
remuneration is aligned with performance and that employees 
are rewarded fairly and competitively within the remuneration 
constraints, for their contribution to the Group’s future success 
and growth. The Group is committed to a simple, transparent 
and affordable reward structure which is fair, performance 
based, externally aligned and risk aligned. The scope of the 
Remuneration	Policy	applies	to	all	employees	and	directors	of	
the Group.

The	Remuneration	Policy	is	governed	by	the	Remuneration	
Committee on behalf of the Board. The Committee is 
responsible	for	determining	the	Remuneration	Policy	and	
for overseeing its implementation. The Committee oversees 
the	operation	and	effectiveness	of	the	Remuneration	Policy,	
including the process for the identification of material risk 
takers. The Committee’s governance role in this respect is 
outlined	in	its	Terms	of	Reference.	The	Committee	further	
ensures	that	the	Remuneration	Policy	and	practices	are	subject	
to a review at least annually, taking into account the alignment 
of remuneration to the Group’s culture for all employees 
and executive directors. The annual review is informed by 
appropriate input from the Group’s risk and internal audit 
functions to ensure that remuneration policies and practices 
are operating as intended, are consistently applied across the 
Group and are compliant with regulatory requirements. 

During	2019,	the	Remuneration	Policy	and	the	Committee’s	
Terms	of	Reference	were	updated	to	incorporate	amendments	
relating to the UK Corporate Governance Code 2018. 

Regarding	provision	40	of	the	Code,	the	Remuneration	Policy	
sets the framework which underpins remuneration policies and 
practices equally for executive directors and all employees. 
In particular:

Clarity

Simplicity

Risk

Predictability

Proportionality

Alignment to 
culture

Remuneration	arrangements	are	
clearly outlined and the policy is 
publicly available;

The Group is committed to a simple 
reward structure as outlined in the 
policy;

The Group’s fixed remuneration 
arrangements operate under strict 
remuneration constraints. If variable 
schemes were introduced in the future, 
the design of any such schemes would 
include full risk assessment measures;

If variable schemes were introduced 
in the future, specific details, including 
worked examples, of directors 
remuneration would be included in 
the policy;

The Group’s existing remuneration 
structure does not provide for the 
awarding of any individual awards; and

The Group does not currently operate 
any incentive schemes other than a 
small number of limited commission 
schemes.

These schemes are designed to 
ensure that the rights and interests 
of customers are protected at all 
times through robust customer centric 
performance criteria, the prevention 
of conflicts of interest and the 
assessment and mitigation of risks to 
the customer.

In relation to provision 41 of the Code:
• 

 Executive director remuneration is governed by the policy 
and determined by the Committee; 
 In 2019, new career levels were introduced with market 
related pay ranges for each level. All employees were 
mapped to a career level and associated pay range based 
on their level of accountability; 
	The	Report	of	the	Remuneration	Committee	describes	the	
operation of the policy;
 As the same remuneration restrictions remained in place 
and there were no material changes to remuneration policy 
during 2019, shareholder engagement was not required in 
this area;
 The Corporate Governance report references engagement 
with the workforce; and
 In the absence of variable remuneration, discretion is not a 
material factor.

• 

•	

• 

• 

• 

AIB Group plc Annual Financial Report 2019Governance and Oversight 213

Reward Structure and Operation in 2019
The continued existence of remuneration constraints 
significantly impedes the Group’s ability to apply its desired 
remuneration policy and to implement market aligned 
remuneration policies and practices. In particular, the Group 
is precluded from introducing any new bonus or incentive 
schemes, allowances or other fringe benefits without prior 
agreement with the State. Consequently, the absence 
of performance based variable pay, combined with the 
requirement to operate within an overall cap on individual 
salaries and allowances of € 500,000, precludes the Group 
from aligning the remuneration of key executives and other 
key employees with the achievement of longer term customer, 
financial and strategic targets.

During 2019, remuneration across the Group continued to be 
principally comprised of fixed pay elements encompassing 
base salary, allowances and employer pension contributions. 
Base salary endeavours to reflect the size and level of 
responsibilities attaching to individual roles while allowances 
are paid in lieu of benefits generally available in the external 
market. The Group operates defined contribution pension 
schemes which followed the closure of all Group defined 
benefit schemes to future accrual on 31 December 2013. 
Further details in respect of the Group’s fixed pay elements are 
provided in the table below.

Increases to salary in 2019 were awarded following the annual 
pay review process, through promotion, progression and, in 
exceptional cases, through out-of-course increases to retain 
business critical staff and key skills. A number of employees 
also received increases to align their salary to the new ranges 
that were introduced.

Pay	increases	under	the	2019	annual	pay	review	comprised	
of two individual components: a flat rate increase to base pay, 
as well as an increase aligned to individual performance ratings. 
These increases represented a one year agreement with 
employee representatives arising from the recommendations 
of	the	Workplace	Relations	Commission	(WRC).	Separate	
recommendations were issued for each of the jurisdictions of 
the	Republic	of	Ireland,	Northern	Ireland	and	Great	Britain.	
The next annual pay review is due to take place in April 2020.

The remuneration of Executive Directors and members of ExCo 
was	determined	and	approved	by	the	Remuneration	Committee	
within the remuneration constraints set by the State.

There were no general short or long term variable incentive 
schemes or share incentive schemes in operation during 2019. 
The Group operates three local business commission schemes. 
These schemes are designed to protect the rights and interests 
of customers through customer centric performance criteria, 
the prevention of conflicts of interest and the assessment and 
mitigation of risks to the customer. The maximum amount 
payable to any individual per year is € 20,000.

It should be noted that some of the provisions of the Code 
(including provisions 36 and 37) are not currently applicable to 
the Group, as the Group does not operate variable incentive 
arrangements, other than a small number of limited commission 
schemes. 

European Banking Authority (EBA) Guidelines
Remuneration	policies,	procedures	and	practices	reflect	the	
provisions, where applicable, of national and EU legislation, 
State Agreements and commitments provided to the Irish 
Government,	the	Capital	Requirements	Directive	(CRD	IV)	and	
relevant guidelines issued by the European Banking Authority 
(EBA) and other regulatory authorities. In the absence of 
variable incentive schemes, there was little scope in practice 
to apply the provisions of the EBA Guidelines pertaining to 
variable	remuneration.	The	Remuneration	Policy	incorporates	
the provisions of the EBA Guidelines in relation to the ongoing 
design, implementation and governance of remuneration.

Pillar 3 and Other Remuneration Disclosures
The Group publishes additional remuneration disclosures in the 
annual	Group	Pillar	3	Report.	These	disclosures	provide	further	
details in relation to the Group’s decision making process 
and governance of remuneration, the link between pay and 
performance, the remuneration of those employees whose 
professional activities are considered to have a material impact 
on the Group’s risk profile and the key components of the 
Group’s	remuneration	structure.	The	Group’s	Pillar	3	Report	is	
available on the Group website.

EBA remuneration benchmarking requirements require the 
Group to disclose remuneration data in respect of material risk 
takers and high earners (those earning above € 1 million) to 
the Central Bank of Ireland. The Group continued to comply 
with these reporting requirements during 2019. There were 
no employees whose total remuneration exceeded € 1 million 
during 2019.

The Group published its gender pay gap report for 2018 in 2019 
in relation to its UK based employees. The disclosures are 
available on the AIB (GB) website, www.aibgb.co.uk.

Identified Staff and Risk Oversight
The Group is required to maintain a list of employees whose 
professional activities have a material impact on the Group’s 
risk profile (“Identified Staff”). The list of Identified Staff is 
prepared using a combination of qualitative and quantitative 
criteria in accordance with the relevant EU regulations and 
guidelines together with additional criteria specific to the 
Group’s structure, business activities and risk profile. The list 
is	prepared	at	Group	and	subsidiary	levels	for	the	Republic	of	
Ireland and the United Kingdom. 

A	key	principle	of	the	Remuneration	Policy	is	the	promotion	
of a strong risk culture and risk taking which is aligned to the 
Group’s	Risk	Appetite	Statement.	The	Remuneration	Committee	
is	supported	by	the	Chief	Risk	Officer	in	its	assessment	of	
the key risks that should be considered in the context of the 
Group’s remuneration structure and future remuneration 
strategy.	The	Chief	Risk	Officer	attends	all	meetings	of	the	
Remuneration	Committee.

AIB Group plc Annual Financial Report 2019Governance and Oversight 123456214

Governance	and	oversight	–
Corporate	Governance	Remuneration	statement

Remuneration of Executive Directors and ExCo
The remuneration of Executive Directors and members of the 
ExCo	is	determined	by	the	Remuneration	Committee.	The	level	of	
remuneration aims to provide an appropriate level of competitive 
remuneration commensurate with the size and functional 
responsibilities attaching to roles. 

In line with current remuneration restrictions on the introduction 
of variable pay and a cap on individual salaries and allowances 
of € 500,000, remuneration principally consists of base salary, 
allowances and pension contributions. Allowances consist of 
non-pensionable cash allowances of up to € 30,000, subject to 
salary and allowances remaining within the € 500,000 cap, while 
employer pension contributions of 20% of base salary are payable 
in respect of Executive Directors and ExCo members. 

Following a review of compliance with the UK Corporate 
Governance Code, the pension arrangements of Executive 
Directors and ExCo members were considered by the Committee 
and deemed to be appropriate, due to the remuneration 
restrictions in place at this time. 

The	Group	appointed	a	new	Chief	Executive	Officer	in	March	
2019. In line with the cap on salaries and allowances imposed 
by	existing	remuneration	restrictions,	the	Chief	Executive	Officer	
was appointed on a base salary of € 500,000 together with an 
employer pension contribution of 20% (€ 100,000) to a defined 
contribution scheme.

The	Chief	Operating	Officer	(who	is	also	Deputy	Chief	Executive	
Officer)	was	appointed	as	an	Executive	Director	in	March	2019.	
His base salary is € 485,000, with a non-pensionable allowance of 
€ 15,000 and an employer pension contribution of 20% (€ 97,000) 
to a defined contribution scheme.

There were no bonuses, shares or other incentive schemes paid 
or awarded to Executive Directors or ExCo members in 2019. 
The Committee undertakes a periodic review of the remuneration 
of Executive Directors and ExCo members against external 
benchmark data.

AIB Group plc Annual Financial Report 2019Governance and Oversight 215

Fixed Pay Elements
The principal fixed pay design elements are outlined below.

Pay Element

Rationale and 
alignment to Strategy

Design and Operation

Performance Assessment and 
Maximum Potential Value 

Base Salary

To attract, motivate and 
retain the right calibre 
of individuals to support 
the Group’s future 
success and growth.

Allowances

To provide a contribution 
to market aligned 
benefits and allowances 
generally available in 
the market.

Base salary is designed to reflect 
individual experience, contribution and 
the size and level of responsibilities 
attached to each role.

Base salaries are typically reviewed 
annually as part of the annual pay 
review process with increases taking 
effect from 1 April.

Base salaries of Executive Directors 
and members of the Executive 
Committee are reviewed annually 
by	the	Remuneration	Committee	on	
behalf of the Board.

Increases in base salary are performance 
based, determined by performance against 
objectives which reflect the Group’s strategy, 
goals and values and typically occur as part 
of the annual pay review process.

Increases may also arise through progression 
and promotion and, in exceptional cases, 
through out of-course increases to retain key 
talent and skills.

Base salaries of all employees, including 
Executive Directors, are managed in 
accordance with existing remuneration 
restrictions.

The annual base salary for each Executive 
Director is set out in the Directors 
Remuneration	Report.

Non-pensionable cash allowances 
are provided to eligible employees 
according to their career level.

Non-pensionable allowances for senior 
career levels range from € 10,000 to € 20,000 
per annum (£ 8,300 to £ 11,000 in the UK).

Allowances of up to € 30,000 per annum 
(£ 14,000 in the UK) are payable to Executive 
Directors and ExCo members.

Pension

To enable employees 
plan for an appropriate 
standard of living in 
retirement.

Employees are entitled to participate 
in the Group’s Defined Contribution 
Scheme with a monthly contribution 
based on a percentage of base salary.

A standard contribution of 10% of base salary 
plus an additional matching contribution 
of up to 8%, depending on the age of the 
employee.

Executive Directors and Executive 
Committee members are also 
entitled to participate in the Defined 
Contribution Scheme.

The employer pension contribution 
for Executive Directors and Executive 
Committee members is up to 20% of base 
salary.

In the UK, employees may elect to 
receive cash in lieu of their pension 
contribution.

Other 
Benefits

To provide affordable 
benefits in accordance 
with general market 
practice.

Benefits include medical insurance 
(US and UK employees only), income 
protection, death-in-service cover and 
free banking services.

The Group does not operate a company car 
scheme. A functional car policy is in place 
based on role requirements.

Relocation	costs,	including	tax	advice,	
accommodation and flight allowances, 
may be provided in line with market 
practice.

The	Remuneration	Committee	retains	
the right to provide additional benefits 
subject to current remuneration 
restrictions.

AIB Group plc Annual Financial Report 2019Governance and Oversight 123456216

Governance	and	oversight	–
Corporate	Governance	Remuneration	statement

Directors’ remuneration*
The following tables detail the total remuneration of the Directors in office during 2019 and 2018:

Directors’ fees 
Parent and 
Irish subsidiary

companies(1)

€ 000

Directors’
fees 
AIB Group
 (UK) p.l.c.(2)

€ 000

Salary

Annual
taxable
 benefits(3)

Pension

contribution(4)

2019
Total

€ 000

€ 000

€ 000

€ 000

34

34

93

28

73

80

26

109

75

51

365

55

955

47

70

98

147

407

379

786

–

22

22

81

76

157

105

93

–

–

17

19

488

477

965

127

28

73

80

26

109

75

51

365

55

989

47

122

112

70

41

98

147

11

1,637

Remuneration

Executive Directors

Colin Hunt

Tomás	O’Midheach

Non-Executive Directors
Tom Foley(2)

Basil Geoghegan 

Sandy	Kinney	Pritchard

Carolan	Lennon

Elaine	MacLean

Brendan McDonagh

(Deputy Chair)

Helen Normoyle

Ann	O’Brien

Richard	Pym(1(a))

(Chair)

Raj	Singh

Former Directors

Simon Ball

Mark Bourke 

Bernard Byrne

Peter	Hagan

Anne Maher(5)

Jim	O’Hara

Catherine Woods

Other(6)

Total

(1)Fees paid to Non-Executive Directors in 2019 were as follows:

(a)	 Mr	Richard	Pym,	Chair,	was	paid	a	non-pensionable	flat	fee	of	€	365,000,	which	includes	remuneration	for	all	services	as	a	Director;

(b)   All other Non-Executive Directors were paid a basic, non-pensionable fee in respect of service as a Director of € 65,000 and additional non-

pensionable remuneration in respect of other responsibilities, such as through the chairmanship or membership of Board Committees or the board 

of a subsidiary company or performing the role of Deputy Chair, Senior Independent Non-Executive Director;

(2) Current or former Non-Executive Directors of AIB Group plc and Allied Irish Banks, p.l.c., as applicable, who also serve as Directors of AIB Group (UK) 

p.l.c. (“AIB UK”) are separately paid a non-pensionable flat fee, which is independently agreed and paid by AIB UK, in respect of their service as a Director 

of that company. In that regard, Mr Foley earned fees as quoted during 2019; 

(3)‘Annual	taxable	benefits’	represents	a	non-pensionable	cash	allowance	in	lieu	of	company	car,	medical	insurance	and	other	contractual	benefits;
(4) ‘Pension	contribution’	represents	agreed	payments	to	a	defined	contribution	scheme	to	provide	post-retirement	pension	benefits	for	Executive	Directors	

from normal retirement date. The fees of the Chair, Deputy Chair and Non-Executive Directors are non-pensionable;

(5) Ms Anne Maher is a former Non-Executive Director of Allied Irish Banks, p.l.c. who has, since her resignation, continued as a Director of the Corporate 

Trustee	of	the	AIB	Irish	Pension	Scheme	and	of	the	AIB	Defined	Contribution	Scheme,	in	respect	of	which	she	earned	fees	as	quoted;	and

(6) ‘Other’	represents	the	payment	of	pensions	to	former	Directors	or	their	dependants	granted	on	an	ex-gratia	basis	and	are	fully	provided	for	in	the	

Statement	of	Financial	Position.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Governance and Oversight 	
 
Directors’ remuneration* (continued)

Directors’ fees 
Parent	and	 
Irish subsidiary 
companies
€ 000

Directors’  
fees  
AIB Group 
 (UK) p.l.c.
€ 000

95

88

95

80

94

75

115

365

180

1,187

39

34

34

7

Remuneration

Executive Directors

Mark Bourke

Bernard Byrne

Non-Executive Directors

Simon Ball

Tom Foley

Peter	Hagan

Carolan	Lennon

Brendan McDonagh

Helen Normoyle

Jim	O’Hara

Richard	Pym

(Chair)

Catherine Woods

(Deputy Chair)

Former Directors

Declan Collier

Anne Maher

Other

Total

217

2018
Total

Salary

Annual 
taxable 
 benefits

Pension 
contribution

€ 000

€ 000

€ 000

€ 000

490

500

990

10

–

10

98

100

198

598

600

1,198

95

122

95

80

94

75

115

365

180

1,221

7

39

11

1,278

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Governance and Oversight 123456218

Governance	and	oversight	–
Corporate	Governance	Remuneration	statement

Directors’ remuneration* (continued)
Interests in shares
The beneficial interests of the Directors and the Group 
Company Secretary in office at 31 December 2019, and of their 
spouses and minor children, in the Company’s ordinary shares 
are as follows:

Ordinary shares

Directors:
Tom Foley

Basil Geoghegan

Colin Hunt

Sandy	Kinney	Pritchard

Carolan	Lennon

Elaine	MacLean

Brendan McDonagh

Helen Normoyle

Ann	O'Brien

Tomas	O'Midheach

Richard	Pym

Raj	Singh

Group Company Secretary:
Helen Dooley

**or date of appointment, if later

31 December 
2019

1 January

2019**

2,501

–

12,500

–

7,700

–

10,000

2,000

–

4

2,501

–

–

–

7,700

–

10,000

2,000

–

4

30,000

2,000

–

–

–

–

The following table sets out the beneficial interests of the 
Directors and Executive Committee (Members of the Executive 
Committee at 31 December 2019) members of AIB as a group 
(including their spouses and minor children):

Title 
of class

Ordinary	
shares

Identity of person 
or group

Number 
owned

Percent 
of class

Directors and Executive 
Committee members of 
AIB as a group

64,784

***

*** The total ordinary shares in issue at 31 December 2019 was 

2,714,381,237.

Share options
No share options were granted or exercised during 2019, 
and there were no options to subscribe for ordinary shares 
outstanding in favour of the Executive Directors or Group 
Company Secretary at 31 December 2019.

Performance shares
There were no conditional grants of awards of ordinary shares 
outstanding to Executive Directors or the Group Company 
Secretary at 31 December 2019.

Apart from the interests set out above, the Directors and Group 
Company Secretary in office at 31 December 2019 and their 
spouses and minor children, have no other interests in the 
shares of the Company.

There were no changes in the interests of the Directors and 
the Group Company Secretary shown above between 31 
December 2019 and 5 March 2020.

The year end closing price of the Company’s ordinary shares on 
the Main Market of Euronext Dublin was € 3.106 per share. 

Service contracts
All Executive Directors have a service contract whereas all Non-
Executive Directors have a letter of appointment. 

In respect of Executive Directors, no service contract exists 
between the Company and any Director which provides for a 
notice period from AIB Group of greater than one year.

Non-Executive Directors are appointed for an initial term of 
three years. Terms of office for Non-Executive Directors will not 
be extended beyond nine years in total unless the Board, on the 
recommendation of the Nomination and Corporate Governance 
Committee, concludes that such extension is necessary and 
appropriate. 

All Directors, should they choose to stand, are subject to annual 
re-election by shareholders.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2019Governance and Oversight Governance	and	oversight	–
Viability statement

Viability statement
In accordance with provision 31 of the UK Corporate 
Governance Code published in July 2018, the Directors have 
assessed the viability of the Group taking into account its 
current position, the prevailing economic and trading conditions 
and principal risks facing the Group over the next three years to 
31 December 2022. 

Horizon period
The Directors concluded that three years was an appropriate 
period to assess the viability of the Group for the following 
reasons:
• 

 It is the same period used within the Group for the strategic 
and financial planning process;
 The Group prepares its annual Internal Capital Adequacy 
Assessment	(“ICAAP”)	and	Internal	Liquidity	Adequacy	
Assessment	(“ILAAP”)	on	an	annual	basis	using	a	three	
year time horizon;
 A three year time horizon is used for both internal and 
regulatory stress testing. Where certain impacts can be 
assessed reliably beyond the 3 year forecast horizon, a 
quantification	is	performed	(for	example	the	ECB	Prudential	
provisioning backstop for non-performing exposures) and 
considered;
 A three year time horizon is consistent with the internal risk 
management practices within the Group, including but not 
limited	to:	setting	of	the	Risk	Appetite,	the	Material	Risk	
Assessment	as	well	as	Recovery	and	Resolution	planning.

• 

• 

• 

Considerations in assessing viability of the Group
Assessment of prospects
The assessment of the Group’s prospects is built up based on 
the current financial position of the Group including its funding 
and liquidity on pages 145 to 153 and capital position as set out 
on pages 67 to 70.

The Group has completed a review of its Strategy, covering the 
period of assessment which is described on pages 24 to 29. 
The Board participated fully in the strategic process by means 
of regular updates during the year and an extended Board 
meeting in November 2019. Furthermore, the Directors robustly 
assessed the risks facing the Group including those that would 
threaten the competitive position of the business, its operational 
capacity as well as the Group’s governance and internal control 
systems.

During the year, the Directors rely on the following processes to 
identify and assess risks which could impact on the continued 
viability of the Group:
•	

	The	Group’s	Material	Risk	Assessment	process	seeks	
to ensure that all significant risks to which the Group is 
exposed have been identified and are being appropriately 
managed. New and emerging risks are also identified and 
mitigating actions are put in place.
 As part of the setting of the Group’s risk appetite, 
consideration is given to the amount of risk the Group is 
willing to accept in pursuit of its strategic objectives. 
	On	a	quarterly	basis,	internal	stress	testing	of	the	Group’s	
capital and liquidity position is performed. This is conducted 
using a variety of different macroeconomic scenarios.

• 

•	

219

• 

• 

 In recovery and resolution planning, consideration is given 
to market factors and the operational resiliency of the Group
 The regular reporting of the Group’s financial performance 
by	the	Chief	Financial	Officer	and	the	reporting	of	the	
Group’s	risk	profile	by	the	Chief	Risk	Officer.

A full description of the principal risks facing the Group is 
provided	in	the	Risk	management	section	–	Individual	risk	types	
pages 79 to 170. 

Assessment of viability
The financial planning process is the main tool for assessing 
the continued financial prospects of the Group. The plan is 
a detailed three year financial forecast for each division, and 
includes forecasts of operating results, headcount, investment 
expenditure	and	new	strategic	initiatives.	Progress	against	
the plan is reported monthly to the Executive Committee and 
the Board. Updated forecasts are prepared as required and 
mitigating management actions are taken where required.

The Board considers the independent review of the plan by 
the	Risk	function	covering	the	alignment	of	the	plan	with	Group	
strategy and the risk appetite. This review also identifies the key 
risks to delivery of the Group’s plan.

The plan uses the Group’s base case forecast, but also 
includes consideration of downside scenarios. In 2019, the 
Group considered three downside scenarios; (i) a global 
downturn impacting on the Group’s core markets in Ireland, UK 
and USA; (ii) a Brexit scenario, comprising of a disorderly exit of 
the UK from the European Union; and (iii) a severe but plausible 
scenario which is used for internal stress testing of the Group’s 
capital position. The Group’s severe scenario is typically more 
severe than the regulatory stress tests. In addition, the Group 
performs regular stress testing of its liquidity position, and 
during 2019 conducted specific liquidity stress tests in response 
to changing Brexit conditions.

As part of the internal capital adequacy assessment process, 
material risks and emerging risks to the Group’s financial 
performance are considered in terms of their potential impact 
on the Group’s position. These risks are set out on pages 38 to 
43. Stress testing not only includes changes in macroeconomic 
forecasts but also other factors such as; financial crime losses, 
disruption to IT systems or cost of a cyber incident as well as 
financial loss arising from compliance or conduct issues.

After considering these risks, and reviewing the financial plan 
for the Group as well as the results of stress testing scenarios, 
the Group continues to;
• 

 Demonstrate internal capital generation through continued 
profitability in each of the forecast years;
	Remain	in	excess	of	its	regulatory	capital	requirements;
 Have significant liquidity over its liquidity coverage ratio and 
net stable funding ratio. 

•	
• 

Statement of viability
On	the	basis	of	the	above,	the	Directors	believe,	taking	into	
account the Group’s current position, and subject to the 
identified risks, the Group will be able to continue in operation 
and meet its liabilities as they fall due over the three year period 
of assessment. 

AIB Group plc Annual Financial Report 2019Governance and Oversight 123456220

Governance	and	oversight	–
Internal controls

Internal controls
Directors’ Statement on Risk management and 
Internal controls
The Board of Directors is responsible for the effective 
management of risks and opportunities and for the system of 
internal controls in the Group. The Group operates a continuous 
risk management process which identifies and evaluates the 
key risks facing the Group and its subsidiaries. The system of 
internal controls is designed to ensure that there is thorough 
and regular evaluation of the nature and extent of risks and 
that the Group is able to react accordingly, rather than to 
eliminate risk. This is done through a process of identification, 
measurement, monitoring and reporting, which provides 
reasonable, but not absolute, assurance against material 
misstatement, error, loss or fraud. This process includes an 
assessment of the effectiveness of internal controls, which was 
in place for the full year under review up to the date of approval 
of the financial statements, and which accords with the Central 
Bank of Ireland’s Corporate Governance requirements for Credit 
Institutions 2015 and the UK Corporate Governance Code.

Supporting this process, the Group’s system of internal controls 
is based on the following:

Board Governance and Oversight
–	

–	

–	

–	

–	

–	

	The	Board	has	ultimate	responsibility	for	reviewing	
the effectiveness of the system of internal control on a 
continuous basis and is supported by a number of sub-
committees including Board Audit Committee (“BAC”), 
Board	Risk	Committee	(“BRC”),	Remuneration	Committee	
and Nomination and Corporate Governance Committee.
	The	BRC	is	responsible	for	fostering	sound	risk	governance	
across all of the Group’s entities and operations, ensures 
risks within the Group are appropriately identified, managed 
and controlled and ensures that the Group’s strategy is 
informed	by,	and	aligned	with,	the	Group’s	Risk	Appetite	
Statement and tolerance for future strategy.
	The	BAC	reviews	various	aspects	of	internal	control,	
including the design and operating effectiveness of the 
internal controls in place supporting the application of the 
Group’s accounting policies, provision of statutory accounts 
and financial and narrative reports, and financial reporting 
systems. It also ensures that no restrictions are placed on 
the scope of the statutory audit or the independence of the 
internal audit function. 
	The	Chief	Financial	Officer	(“CFO”),	the	Chief	Risk	Officer	
(“CRO”)	and	the	Group	Internal	Auditor	are	involved	in	all	
meetings	of	the	BAC	and	BRC.	
	The	Group’s	remuneration	policies	are	set	and	governed	
by	the	Remuneration	Committee	whose	purpose,	duties	
and membership are to ensure that remuneration policies 
and practices are consistent with and promote effective risk 
management.
	The	Nomination	and	Corporate	Governance	Committee’s	
responsibilities include, amongst others, leading the 
process for Board appointments and making the 
recommendations to the Board in this regard, monitoring 
succession planning at Board and Executive Committee 
levels and reviewing the Group’s corporate governance 
practices.

Executive Risk management and controls
–	

	The	Executive	Committee	(“ExCo”)	is	the	most	senior	
management committee of the Group and accountable 
to	the	CEO,	with	responsibility	for	establishing	business	
strategy, risk appetite, enterprise risk management and 
control.
	The	Group	operates	a	‘three	lines	of	defence’	framework	in	
the delineation of accountabilities for risk governance.
	The	Group	Risk	Committee	(“GRC”)	which	is	a	sub-
committee of the ExCo reviews the effectiveness and 
application of the Group’s risk frameworks and policies, 
risk profile, risk concentrations and adherence to Board 
approved risk appetite and limits.
	The	Group	Asset	and	Liability	Committee	(“ALCo”)	is	
a sub-committee of the ExCo and acts as the Group’s 
strategic balance sheet management forum that combines a 
business decisioning and risk governance mandate.
	There	is	a	centralised	risk	control	function	headed	by	
the	CRO	who	is	responsible	for	ensuring	that	risks	are	
identified, measured, monitored and reported on, and for 
reporting on risk mitigation actions.
	The	Risk	function	is	responsible	for	establishing	and	
embedding risk management frameworks, ensuring that 
material risk policies are reviewed, and reporting on 
adherence to risk limits as set by the Board of Directors.
	The	Group’s	risk	profile	is	measured	against	its	risk	appetite	
on a monthly basis and exceptions are reported to the 
GRC	and	BRC	through	the	monthly	CRO	report.	Elements	
of	the	CRO	report	are	also	contained	in	the	Executive	
Management	Report	reported	to	the	full	Group	Board	
monthly. Material breaches of risk appetite are escalated to 
the Board and reported to the Central Bank of Ireland/Joint 
Supervisory Team (“JST”).
	The	centralised	credit	function	is	headed	by	a	Chief	Credit	
Officer	who	reports	to	the	CRO.
	Compliance,	which	is	part	of	the	Risk	function,	provides	
advisory services to the Group and monitors and reports 
on conduct of business and financial crime compliance 
and forthcoming regulations across the Group, and on 
Management’s focus on compliance matters. 
	There	is	an	independent	Group	Internal	Audit	function	which	
is responsible for independently assessing the effectiveness 
of the Group’s corporate governance, risk management 
and internal controls and reports directly to the Chair of the 
BAC.
	AIB	employees	who	perform	pre-approved	controlled	
functions/controlled functions meet the required standards 
as	outlined	in	AIB’s	Fitness	and	Probity	programme.

–	

–	

–	

–	

–	

–	

–	

–	

–	

–	

For	further	information,	on	the	Risk	management	framework	of	
the Group, see pages 72 to 78 of this report.

AIB Group plc Annual Financial Report 2019Governance and Oversight Governance	and	oversight	–
Internal	controls	/	Other	governance	information

221

Internal controls (continued)
Executive risk management and controls (continued)
In the event that material failings or weaknesses in the 
systems of risk management or internal control are identified, 
Management are required to attend the relevant Board forum to 
provide an explanation of the issue and to present a proposed 
remediation plan. Agreed remediation plans are tracked to 
conclusion, with regular status updates provided to the relevant 
Board forum.

Given	the	work	of	the	Board,	BRC,	BAC	and	representations	
made by the ExCo during the year, the Board is satisfied 
that the necessary actions to address any material failings or 
weaknesses identified through the operation of the Group’s risk 
management and internal control framework have been taken, 
or are currently being undertaken.

Taking this and all other information into consideration as 
outlined above, the Board is satisfied that there has been an 
effective system of control in place throughout the year.

Other governance information
Relations with shareholders
The Group has a number of procedures in place to allow its 
shareholders and other stakeholders to stay informed about 
matters affecting their interests. In addition to this Annual 
Financial	Report,	which	is	available	on	the	Group’s	website	
at www.aib.ie/investorrelations and sent in hard copy to those 
shareholders who request it, the following communication tools 
are used by the Group:

Shareholders’ Report
The	Shareholders’	Report	(‘the	Report’)	is	a	summary	version	
of	AIB’s	Annual	Financial	Report.	The	Report,	which	covers	the	
Group’s performance in the previous year, is available on the 
Group’s website and sent in hard copy to those shareholders 
who	request	it.	The	Report	does	not	form	part	of	the	Annual	
Financial	Report	and	is	for	reference	purposes	only.

Website
The Group’s website, contains, for the years since 2000, 
the	Annual	Financial	Report,	the	Interim	Report/Half-Yearly	
Financial	Report,	and	the	Annual	Report	on	Form	20-F	for	
relevant years. In accordance with the Transparency (Directive 
2004/109/EC)	(Amendment)(No.2)	Regulations	2015,	this	and	
all	future	Annual	and	Half-Yearly	Financial	Reports	will	remain	
available to the public for at least ten years. For the period 2008 
to	2013,	the	Annual	Financial	Report	and	the	Annual	Report	
on Form 20-F were combined. The Group’s presentation to 
fund managers and analysts of annual and interim financial 
results are also available on the Group’s website. None of 
the information on the Group’s website is incorporated in, or 
otherwise	forms	part	of,	this	Annual	Financial	Report.

Annual General Meeting (“AGM”)
The AGM is an opportunity for shareholders to hear directly 
from the Board on the Group’s performance and developments 
of interest for the year to date and, importantly, to ask 
questions.

All shareholders of the Company are invited to attend the AGM. 
Separate resolutions are proposed on each separate issue 
and voting is conducted by way of poll. The votes for, against 
and withheld on each resolution, including proxies lodged, are 
subsequently	published	on	the	Group’s	website.	Proxy	forms	
provide the option for shareholders to direct their proxies to 
withhold their vote. It is usual for all Directors to attend the AGM 
and to be available to meet shareholders before and after the 
meeting. The Chairs of the Board Committees are available to 
answer questions about the Committee’s activities. A help desk 
facility is available to shareholders attending. The Company’s 
2020 AGM is scheduled to be held on 29 April 2020, at the 
Ballsbridge Hotel, Ballsbridge, Dublin 4 and it is intended that 
Notice of the Meeting will be made available on the Group’s 
website and sent in hard copy to those shareholders who 
request it, at least 20 working days before the meeting, in 
accordance with UK Code requirements.

AIB Group plc Annual Financial Report 2019Governance and Oversight 123456222

Governance	and	oversight	–
Supervision	and	Regulation

Throughout 2019, the Group continued to work with its 
regulators, which include the European Central Bank (“ECB”), 
the	Central	Bank	of	Ireland	(“CBI”),	the	Prudential	Regulation	
Authority	(“PRA”),	the	Financial	Conduct	Authority	(“FCA”)	in	
the	United	Kingdom	(“UK”),	the	New	York	State	Department	of	
Financial	Services	(“NYSDFS”)	and	the	Federal	Reserve	Bank	
of	New	York	in	the	United	States	of	America	(“USA”).	

AIB Group plc is the holding company of Allied Irish Banks, 
p.l.c. (the principal operating company of AIB Group) and as 
such AIB Group plc is subject to consolidated supervision with 
respect to Allied Irish Banks, p.l.c. and other credit institutions 
and investment firms in the Group.

Current climate of regulatory change
The level of regulatory change remained high in 2019 as 
the regulatory landscape for the banking sector continued to 
evolve, with a large volume of significant regulatory initiatives 
becoming effective. There was an increased focus on regulatory 
supervision.

The	Regulatory	focus	on	Conduct	and	Culture	will	continue	in	
2020 and beyond, with anticipated regulatory developments in 
the	form	of	the	Senior	Executive	Accountability	Regime,	and	
review	of	the	Fitness	and	Probity	requirements.

The Group is committed to proactively identifying regulatory 
obligations arising in each of the Group’s operating markets 
in Ireland, the UK and the USA and ensuring the timely 
implementation of regulatory change.

Throughout 2019, the Group continued cross-functional 
programmes to ensure the Group met its new regulatory 
requirements. In particular, the Group focused on the EU 
directives on the prevention of the use of the financial system 
for the purpose of money laundering and terrorist financing 
the	“4th	AML	Directive,	the	implementation	of	PSD2	Strong	
Customer	Authentication	requirements;	the	Credit	Reporting	Act	
2013 asset finance reporting to the central credit register; the 
EBA	Guidelines	on	Outsourcing,	EBA	Guidelines	on	connected	
clients/large	exposures	and	the	EU	Regulations	on	Cross	
Border	Payments.

2020 will continue to see regulators and supervisors 
assessing how recent key regulatory requirements have been 
implemented, the level of regulatory change is expected to 
remain at high levels in 2020 and beyond.

United Kingdom
During 2019, AIB Group (UK) p.l.c. continued to prioritise 
compliance with its regulatory obligations in Great Britain and 
Northern Ireland and will remain focused on this throughout 
2020.

Regulatory change horizon – UK
AIB	Group	(UK)	p.l.c.	is	subject	to	the	European	Regulation	
described under “Current climate of regulatory change” above 
and works closely with AIB Group to ensure the requirements 
are implemented compliantly taking into consideration UK 
regulatory requirements. During the transition period, as set 
out in the Withdrawal Bill, the UK will remain aligned to EU 
regulations	until	at	least	31	December	2020.	Post	the	transition	
period, there may well be areas of regulatory divergence. 
As further regulatory reforms continue to emerge from the 
regulators, AIB Group (UK) p.l.c. will continue to focus on 
the management of regulatory change and its compliance 
obligations.

In addition, AIB Group (UK) p.l.c. continues to focus on the 
implementation of the retail banking market investigation order 
(2017)	(the	“Order”).	The	Order	will	provide	for	remedies	to	
market-wide issues identified as part of the Competition and 
Markets	Authority’s	Retail	Banking	Market	Investigation	into	the	
Personal	Current	Accounts	and	SME	Banking	markets	in	the	
UK,	in	particular,	the	creation	of	an	Open	Banking	infrastructure	
aimed at fostering competition.

2019 saw a focus on regulatory interventions to limit the cost 
of credit, particularly unauthorised overdrafts and anti-fraud 
measures	such	as	‘Confirmation	of	Payee’	and	this	focus	will	
continue throughout 2020. In addition, UK regulators are placing 
a focus on enhancing operational resilience in the UK financial 
services sector and requiring banks to make plans to take 
account of climate change.

United States
Compliance with federal and state banking laws and 
regulations
During	2019,	AIB’s	state-licensed	branch	in	New	York	continued	
to prioritise compliance with its regulatory obligations in the USA 
and will remain focused on this throughout 2020. In particular, 
it will continue to monitor ongoing business activities with 
regard to the Dodd Frank Act 2010. In addition, particular focus 
will be given to the new Transaction Monitoring and Filtering 
Programme	Regulation	and	Cybersecurity	Regulation	from	the	
NYSDFS.

AIB Group plc Annual Financial Report 2019Governance and Oversight Financial statements

1  Directors' Responsibility Statement

2 

Independent Auditor's Report

3  Consolidated financial statements

4  Notes to the consolidated financial statements

5  AIB Group plc company financial statements

6  Notes to AIB Group plc company financial statements

223

Page

224

225

237

243

366

369

AIB Group plc Annual Financial Report 2019123456Financial Statements224

Directors’ Responsibility Statement

The following statement which should be read in conjunction with the statement of Auditor’s responsibilities set out with their Audit 

Report, is made with a view to distinguishing for shareholders the respective responsibilities of the Directors and of the Auditors in 

relation to the financial statements.

The Directors are responsible for preparing the Annual Financial Report and the Group and Company financial statements, 

in accordance with applicable law and regulations.

Company law requires the Directors to prepare Group and Company financial statements for each financial year. Under that law, 

the Directors are required to prepare the Group financial statements in accordance with International Financial Reporting Standards 

(“IFRSs”) as adopted by the EU and have elected to prepare the Company financial statements in accordance with IFRSs as adopted 

by the EU and as applied in accordance with the provisions of the Companies Act 2014.

In preparing both the Group and Company financial statements, the Directors are required to:

–  select suitable accounting policies and then apply them consistently;

–  make judgements and estimates that are reasonable and prudent;

–  state that the financial statements comply with IFRSs as adopted by the EU; and

– 

 prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Group and Company will 

continue in business.

The Directors are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial 

position of the Company and enable them to ensure that its financial statements comply with the Companies Act 2014. They are 

also responsible for taking such steps as are reasonably open to them to safeguard the assets of the Group and Company and to 

prevent and detect fraud and other irregularities. Under applicable law and corporate governance requirements, the Directors are also 

responsible for preparing the Directors’ Report and the reports relating to the Directors’ remuneration and corporate governance that 

comply with that law and the relevant listing rules of Euronext Dublin (the Irish Stock Exchange) and the UK Listing Authorities.

The Directors are responsible for the maintenance and integrity of the corporate and financial information included on the Company’s 

website. Legislation in Ireland governing the preparation and dissemination of financial statements may differ from legislation in other 

jurisdictions.

Each of the Directors whose names and functions are listed on pages 44 and 45 confirm, to the best of their knowledge and belief, that:

– 

– 

they have complied with the above requirements in preparing the financial statements;

 the Group financial statements, prepared in accordance with IFRSs as adopted by the EU, give a true and fair view of the state of 

the Group’s affairs as at 31 December 2019 and of its profit for the year then ended;

– 

 the Company financial statements prepared in accordance with IFRSs as adopted by the EU, give a true and fair view of the state of 

the Company’s affairs as at 31 December 2019;

– 

 the Directors’ report, Business review and Risk management sections, contained in the Annual Financial Report provide a fair 

review of the development and performance of the business and the financial position of the Group, together with a description of 

the principal risks and uncertainties faced by the Group; and

– 

 the Annual Financial Report, taken as a whole, is fair, balanced and understandable, and provides the information necessary for 
shareholders to assess the Group’s and the company’s position and performance, business model and strategy.

For and on behalf of the Board

Richard Pym
Chairman

5 March 2020

Colin Hunt
Chief Executive Officer

AIB Group plc Annual Financial Report 2019Financial Statements225

Independent Auditor’s Report

Independent auditor’s report to the members of AIB Group plc

Report on the audit of the financial statements

Opinion on the financial statements of AIB Group plc (the “Company”)

In our opinion, the Group and Company financial statements:

– 

 give a true and fair view of the assets, liabilities and financial position of the Group and Company as at 31 December 2019 and of 

the profit of the Group for the financial year then ended; and

– 

 have been properly prepared in accordance with the relevant financial reporting framework and, in particular, with the requirements 

of the Companies Act 2014 and as regards the Group financial statements, Article 4 of the IAS Regulation.

The financial statements we have audited comprise:
The Group financial statements:

– 

– 

– 

– 

the Consolidated Income Statement;

the Consolidated Statement of Comprehensive Income;

the Consolidated Statement of Financial Position;

the Consolidated Statement of Cash Flows;

– 
–  

the Consolidated Statement of Changes in Equity; and
the related notes 1 to 59, including a summary of significant accounting policies as set out in note 1.

The Company financial statements:

– 

– 

– 

the Company Statement of Financial Position;

the Company Statement of Cash Flows;

the Company Statement of Changes in Equity; and

–  

the related notes a to m, including a summary of significant accounting policies as set out in note a.

The relevant financial reporting framework that has been applied in the preparation of the Group and Company financial statements is 

the Companies Act 2014 and International Financial Reporting Standards (“IFRS”) as adopted by the European Union

(“the relevant financial reporting framework”).

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (Ireland) (“ISAs (Ireland)”) and applicable law.

Our responsibilities under those standards are described below in the “Auditor's responsibilities for the audit of the financial statements” 

section of our report.

We are independent of the Group and Company in accordance with the ethical requirements that are relevant to our audit of the

financial statements in Ireland, including the Ethical Standard issued by the Irish Auditing and Accounting Supervisory Authority 

(“IAASA”), as applied to public interest entities, and we have fulfilled our other ethical responsibilities in accordance with these 

requirements.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Summary of our audit approach

Key audit matters

The key audit matters that we identified in the current year were:

–  Expected credit losses on loans and advances to customers;

–  Recoverability of deferred tax asset;

–  Defined benefit obligations;

–  Provision for tracker mortgage examination;

– 

– 

Impairment of investment in subsidiary (Company only key audit matter); and

IT systems and controls.

Within this report, any new key audit matters are identified with 

 and any key audit matters 

which are the same as the prior year are identified with 

.

Materiality

We determined materiality for:
– 

the Group to be € 55 million based on approximately 7% of adjusted Profit Before Tax (“PBT”); and

– 

the Company to be € 54 million which is 0.5% of total equity of the Company.

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Independent Auditor’s Report

Scoping

We focused the scope of our Group audit primarily on the audit work in AIB Group plc and four 

Significant changes 
in our approach

legal entities all of which were subject to individual statutory audit work, whilst the other legal 

entities were subject to specified audit procedures, where the extent of our testing was based 

on our assessment of the risks of material misstatement and of the materiality of the Group’s 

operations in those entities. These audits and specified audit procedures covered over 94% of the 

Group’s total assets and 92% of the Group’s total operating income.

Key audit matters

As part of our 2019 audit we have identified two new key audit matters:

– 

 Impairment of investment in subsidiary (Company only key audit matter): An impairment test 

was performed by the Company on its investment in its subsidiary. A value in use (“VIU”) 

model was used to calculate an estimated recoverable amount. We regard this area as a key 

audit matter due to the fact that the assumptions used in the VIU model involve significant 

Management judgement and estimation.

– 

 IT systems and controls: We regard this area as a key audit matter owing to the high level of IT 

dependency within the Group, the associated complexity and the risk that automated controls 

are not designed and operating effectively.

Materiality
For the current year we have considered adjusted PBT to be the critical component for determining 

materiality. The adjusted PBT is normalised to remove the effect of certain restitution items which 

are considered not to reflect the long-term performance of the Group.

Conclusions relating to principal risks, going concern and viability statement
We have nothing to report in respect of the following information in the Annual Financial Report, in relation to which ISAs (Ireland) or the 

Listing Rules require us to report to you whether we have anything material to report, add or draw attention to:

– 

 the Directors’ confirmation in the Annual Financial Report on page 219 that they have carried out a robust assessment of the 
principal and emerging risks facing the Group and the Company, including those that would threaten its business model, future 
performance, solvency or liquidity;

– 

 the disclosures on pages 38 to 43 in the Annual Financial Report that describe the principal risks, procedures to identify emerging 

risks, and an explanation of how they are being managed or mitigated;

– 

 the Directors’ statement on page 172 in the Annual Financial Report about whether the Directors considered it appropriate to 

adopt the going concern basis of accounting in preparing the financial statements and the Directors’ identification of any material 

uncertainties to the Group’s and the Company’s ability to continue to do so over a period of at least twelve months from the date of 

approval of the financial statements;

– 

 whether the Directors’ statement relating to going concern required in accordance with Listing Rules 6.1.82(3) is materially 

inconsistent with our knowledge obtained in the audit; or

– 

 the Directors’ explanation on page 219 in the Annual Financial Report as to how they have assessed the prospects of the Group 

and the Company, over what period they have done so and why they consider that period to be appropriate, and their statement as 

to whether they have a reasonable expectation that the Group and the Company will be able to continue in operation and meet its 

liabilities as they fall due over the period of their assessment, including any related disclosures drawing attention to any necessary 

qualifications or assumptions.

Key Audit Matters
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit for the financial 

statements of the current financial year and include the most significant assessed risks of material misstatement (whether or not due to 

fraud) we identified, including those which had the greatest effect on: the overall audit strategy; the allocation of resources in the audit; 

and directing the efforts of the engagement team. These matters were addressed in the context of our audit of the financial statements 

as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters.

AIB Group plc Annual Financial Report 2019Financial Statements227

Expected credit losses on loans and advances to customers

Key audit matter

description

In line with IFRS 9, losses on financial assets which are classified at amortised cost are recognised 
on an Expected Credit Loss (“ECL”) basis. ECLs are required to incorporate forward looking 
information, reflecting Management’s view of potential future economic environments. The complexity 
involved in the calculations require Management to develop methodologies involving the use of 
significant judgements.

Expected credit loss allowances on loans and advances to customers was € 1,238 million at 
31 December 2019 (2018: € 2,039 million). 

Measurement of the ECL allowance on loans and advances to customers is a key audit matter as the 
determination of assumptions for ECLs is highly subjective due to the level of judgement applied by 
Management. The most significant judgements include:

– 

 Determining the criteria for a significant increase in credit risk (“SICR”), and for being classified 
as credit impaired;

How the scope of our 

audit responded to the 

key audit matter

–  Accounting interpretations and assumptions used to build the models that calculate the ECL;
– 

 The determination of key assumptions, including collateral valuation and cashflow timings, used 
in discounted cash flows (“DCFs”) of individually assessed loans;
–  The completeness and accuracy of data used to calculate the ECL;
– 

 The completeness and valuation of post-model adjustments determined by Management for 
certain higher risk portfolios and to address known model limitations; and
 Establishing the number and relative weightings for forward looking macroeconomic scenarios 
applied in measuring the ECL. This is highly subjective given that such assumptions are subject 
to significant uncertainty related to future economic outcomes, including the impact of Brexit. 
This results in a wide range of possible outcomes.

– 

Please also refer to page 194 (Audit Committee Report), page 263 (Accounting Policy (s) – 
Impairment of financial assets), Note 2 – Critical accounting judgements and estimates, Note 15 – 
Net credit impairment (charge)/writeback and Note 26 – ECL allowance on financial assets.

We tested key controls supporting the calculation of ECLs on loan and advances to customers 
focusing on:

– 

–  model development, validation and approval to ensure compliance with IFRS 9 requirements;
 review and approval of key assumptions, judgements and macroeconomic forward looking 
– 
information used in the models;
 the integrity of data used as input to the models including the transfer of data between source 
systems and the ECL models;
the application of SICR criteria and the definition of default used to determine stage outcomes;

– 
–  governance and approval of post-model adjustments recorded by Management;
–  governance and approval of the output of IFRS 9 models; and
– 

front line credit monitoring and assessment controls including annual case file reviews.

Our testing included an evaluation of the design and implementation of these key controls. Where 
control deficiencies were identified we tested compensating controls implemented to produce the 
ECLs and financial statement disclosures. We also assessed Management review controls and 
governance controls including attendance at and observation of Board Risk Committee and Group 
Credit Committee meetings.

We evaluated IT system controls including assessing data inputs and general IT controls. We tested 
the completeness and accuracy of key data inputs and reconciled to source systems, where 
appropriate.

We critically assessed the ECL models developed by the Group. In conjunction with Deloitte credit 
modelling specialists, we challenged judgements and assumptions supporting the ECL requirements 
of IFRS 9. These included assumptions used in the ECL models applied in stage allocation, 
calculation of lifetime probability of default and methods applied to derive loss given default rates. 
We evaluated the methodology and performed code reviews for a sample of models.

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Independent Auditor’s Report

We assessed the reasonableness of forward looking information incorporated into the impairment 
calculations. We challenged the macroeconomic scenarios chosen and changes to the weightings 
applied. This included benchmarking the economic data used to recognised external data sources. 
We also considered the impact of key uncertainties, including Brexit as well as assumptions made by 
Management around a ‘Global Slowdown’ scenario. 

We considered material post-model adjustments applied by Management to address model and 
data limitations. We challenged the rationale for these adjustments and performed testing on their 
calculation and application. 

In examining a risk based sample of DCF individually assessed loan cases, we challenged Management 
on the judgements made regarding the application of the default policy, status of loan restructures, 
collateral valuation and realisation time frames and examined the credit risk functions analysis of data 
at a portfolio level. Where appropriate, this work involved assessing third party valuations of collateral, 
internal valuation guidelines derived from benchmark data, external expert reports on borrowers’ 
business plans and enterprise valuations. This allowed us to determine whether appropriate valuation 
methodologies were used and to assess the objectivity of the external experts used.

We considered significant items impacting the ECL allowance balance. This included portfolio sales 
and non-contracted write-offs, as well as recoveries on amounts previously written-off.

We evaluated the adequacy of disclosures made in the financial statements. In particular, we focused 
on challenging Management that the disclosures were sufficiently clear in highlighting the significant 
uncertainties that exist in respect of the ECL allowance and the sensitivity of the allowance to 
changes in the underlying assumptions.

Based on the evidence obtained, we found that the ECLs on loans and advances to customers are 
within a range we consider to be reasonable.

Recoverability of deferred tax asset

Key audit matter

description

The key audit matter relates to the incorrect recognition or measurement of the deferred tax asset. 
Deferred tax assets of € 2,771 million (2018: € 2,808 million) are recognised for unutilised tax losses 
to the extent that it is probable that there will be sufficient future taxable profits against which the 
losses can be used.

The assessment of the conditions for the recognition of a deferred tax asset is a critical Management 
judgement, given the inherent uncertainties associated with projecting profitability over a long time 
period. This is highly subjective given the significant uncertainty related to future economic outcomes, 
including the impact of Brexit and a potential global economic slowdown. The Group has reassessed 
profitability and growth forecasts for the period 2020 to 2022. This forecast has been revised 
downwards and results in an increase in the expected deferred tax utlisation period.

Please refer to page 194 (Audit Committee Report), page 253 (Accounting Policy (k) – Income tax, 
including deferred income tax), Note 2 – Critical accounting judgements and estimates and Note 33 – 
Deferred taxation.

How the scope of our 

audit responded to the 

key audit matter

We have evaluated the design and determined the implementation of key controls over the 
preparation of financial plans and budgets.

We assessed whether the level of forecasted profits were appropriate by challenging the growth, 
profitability and economic assumptions. We tested the accuracy of Management’s forecasting 
process by reviewing previous forecasts and comparing to actual results.

We reviewed the model used by Management to assess the likelihood of future profitability and 
challenged Management’s assessment of a range of positive and negative evidence for the projection 
of long-term future profitability.

We compared Management’s assumptions to industry norms and other economic metrics where 
possible. We reviewed Management’s analysis of the “more likely than not” test and assessed the 
adequacy of the financial statement disclosures. 

Based on the evidence obtained, we found that the assumptions used by Management in the 
recognition of the deferred tax asset is within a range we consider to be reasonable.

AIB Group plc Annual Financial Report 2019Financial Statements   
229

Defined benefit obligations

Key audit matter  

description

The key audit matter is that the recognition and measurement of defined benefit obligations of 
€ 5,904 million (2018: € 5,323 million) is inappropriate.

There is a high degree of estimation and judgement in the calculation of defined benefit obligations. 
A material change in the liability can result from small movements in the underlying actuarial 
assumptions, specifically the discount rates, pension in payment increases and inflation rates.

Please refer to page 194 (Audit Committee Report), page 252 (Accounting Policy (j) – Employee 
benefits), and Note 2 – Critical accounting judgements and estimates and Note 34 – Retirement 
benefits.

How the scope of our 

audit responded to the 

key audit matter

We understood the key controls over the completeness and accuracy of data extracted and supplied 
to the Group’s actuary, which is used in the valuation of the Group’s defined benefit obligations. 
We also evaluated the design and implementation of the relevant controls for determining the 
actuarial assumptions and the approval of those assumptions by Management.

We have utilised Deloitte actuarial specialists as part of our team to assist us in challenging the 
appropriateness of actuarial assumptions with particular focus on discount rates, pension in payment 
increases and inflation rates.

Our work included inquiries with Management and their actuaries to understand the processes and 
assumptions used in calculating the defined benefit obligations. We benchmarked economic and 
demographic assumptions against market data and assessed Management adjustments to market 
rates for Company and scheme specific information. For scheme specific assumptions we considered 
the scheme rules, historic practice and other information relevant to the selection of the assumption.

We evaluated and assessed the adequacy of disclosures made in the financial statements, including 
disclosures of the assumptions and sensitivity of the defined benefit obligation to changes in the 
underlying assumptions.

Based on the evidence obtained, we concluded that assumptions used by Management in the 
actuarial valuations for defined benefit obligations are within a range we consider to be reasonable.

Provision for tracker mortgage examination

Key audit matter 

description

The calculation of provisions for the tracker mortgage examination is highly judgemental and involves 
the use of several Management assumptions including the identification of relevant impacted 
customers, related redress costs and potential enforcement fines. There is also a risk that known 
and emerging issues may not be appropriately disclosed in the financial statements. As a result, we 
consider this a key audit matter.

Included in Note 40 - Provisions for liabilities and commitments the Group has recorded a provision of 
€ 271 million (2018: € 10 million) for customer redress and compensation and € 70 million (2018: Nil) 
for related enforcement fines expected to be imposed.

Please refer to page 194 (Audit Committee Report), page 269 (Accounting Policy (z) – Non-credit risk 
provisions), Note 2 – Critical accounting judgements and estimates, Note 40 - Provisions for liabilities 
and commitments, and Note 47 – Memorandum items: contingent liabilities and commitments, and 
contingent assets.

How the scope of our 

audit responded to the 

key audit matter

We have evaluated the design and determined the implementation of the Group’s relevant controls 
over the identification, measurement and the disclosure of the provision. We also assessed 
Management review and governance controls.

We reviewed the correspondence with regulators, the Financial Services and Pensions Ombudsman 
(“FSPO”) and legal advice obtained. We assessed Management’s interpretation of the impact of this 
decision. We reviewed the basis for recording a provision taking into consideration the information 
available and the requirements of IAS 37. We also considered Management’s interactions with 
regulators including the status of the enforcement process.

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Independent Auditor’s Report

Given the inherent uncertainty in the calculation of the provision and its judgemental nature, we 
evaluated the adequacy of disclosures made in the financial statements. We challenged Management 
on the disclosures, in particular, whether they are sufficiently clear in highlighting the exposures that 
remain, the significant uncertainties that exist in respect of the provisions and the sensitivity of the 
provisions to changes in the underlying assumptions.

Based on the evidence obtained, we found that the assumptions used by Management in 
measurement of the provision for the tracker mortgage examintions are within a range we consider to 
be reasonable.

Impairment of investment in subsidiary (Company only Key Audit Matter)

Key audit matter 

description

The key audit matter relates to the recoverability of the Company’s investment in its subsidiary 
undertaking and the significant judgements and estimates required to determine its recoverable 
amount.

Following a corporate reorganisation during 2017, the Group implemented a new holding company, 
AIB Group plc, which holds the Group’s investment in Allied Irish Banks, p.l.c. The Company accounts 
for its investment in subsidiary at cost less provisions for impairment. At the end of each reporting 
period, the Company reviews its investment for impairment if there are indications that impairment 
may have occurred.

As at 31 December 2019, the market capitalisation of the Company’s investment was lower than 
the carrying amount of the investment. This is considered an indicator of potential impairment. 
An impairment test was performed by the Company using a VIU model to calculate an estimated 
recoverable amount.

The assumptions used in the VIU model involved significant Management judgement and estimation. 
This includes determining future cash flow projections during the period of the financial plan and the 
choice of growth and discount rates.

The carrying amount of the Company’s investment in subsidiary at 31 December 2019 was 
€ 9,996 million (2018: € 12,940 million). As a result of the impairment test the recoverable 
amount was calculated at € 9,496 million and this resulted in an impairment charge for 2019 of 
€ 3,444 million. 

Please refer to page 194 (Audit Committee Report), page 249 (Accounting Policy (d) – Basis of 
consolidation), Note 2 – Critical accounting judgements and estimates and Note e – Investment in 
subsidiary undertaking (AIB Group Company financial statements).

How the scope of our 

audit responded to the 

key audit matter

We evaluated the design and determined the implementation of key controls over the preparation of 
financial plans and budgets.

We assessed whether the level of forecasted profits was appropriate by challenging the growth, 
profitability and economic assumptions. We tested the accuracy of Management’s forecasting 
process by reviewing previous forecasts and comparing to actual results.

In conjunction with our Deloitte Banking valuation specialist we evaluated the methodology utilised by 
the Company in preparing the VIU calculation. In particular, we challenged the assumptions used in 
assessing the recoverability of the investment. We independently sourced market information around 
discount rates and growth rates. We determined a range of estimates around these assumptions and 
the resulting impairment charge.

Given the inherent uncertainty in the calculation of a recoverable amount for the investment, 
we evaluated adequacy of the disclosures made in the financial statements. We challenged 
Management on the disclosures, in particular, whether they are sufficiently clear in highlighting the 
key assumptions and the sensitivity of the investment to changes in the underlying assumptions.

Based on the evidence obtained, we concluded that the assumptions used by Management in 
assessing the recoverability of the investment in Allied Irish Banks, p.l.c. are within a range we 
consider reasonable.

AIB Group plc Annual Financial Report 2019Financial Statements   
231

IT systems and controls

Key audit matter 

description

The Group’s financial reporting processes are reliant on processes, controls and data managed by 
IT systems. The IT environment is complex and pervasive to the operations of the Group due to 
the large volume of transactions processed daily and the reliance on automated and IT dependent 
manual controls. This risk is also impacted by dependency on third parties and outsourced 
arrangements as well as migration to new systems.

Our planned audit approach relies extensively on IT applications and the operating effectiveness of 
the control environment. As part of our assessment of the IT environment, we considered privileged 
user access management controls to be critical in ensuring that only appropriately authorised 
changes are made to relevant IT systems. Moreover, appropriate access controls contribute to 
mitigating the risk of potential fraud or error as a result of changes to applications or processing 
unauthorised transactions.

We regard this area as a key audit matter owing to the high level of IT dependency within the Group, 
as well as the associated complexity and the risk that automated controls are not designed and 
operating effectively.

How the scope of our 

audit responded to the 

key audit matter

We examined the design of the governance framework associated with the Group’s IT architecture 
We gained an understanding and tested relevant General IT Controls for systems we considered 
relevant to the financial reporting process, including access management, programme development 
and change management. 

We gained an understanding of relevant IT controls over applications, operating systems 
and databases that are relevant for the financial reporting process and tested their operating 
effectiveness.

We assessed the relevent automated controls within business processes and the reliability of relevant 
reports used as part of manual controls. This included assessing the integrity of system interfaces, 
the completeness and accuracy of data feeds and automated calculations.

We tested user access by assessing the controls in place for in-scope applications and verifying the 
addition and removal of users.

While we identified certain design and operating effectiveness deficiencies in relation to user access 
controls, we tested validation activities performed by Management and compensating controls to 
mitigate the risk of fraud or error as a result of unauthorised transactions. Based on this testing we 
were able to place reliance on IT controls for the purpose of our audit. 

Our audit procedures relating to these matters were designed in the context of our audit of the financial statements as a whole, 
and not to express an opinion on individual accounts or disclosures. Our opinion on the financial statements is not modified with 
respect to any of the risks described above, and we do not express an opinion on these individual matters.

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Independent Auditor’s Report 

Our application of materiality

We define materiality as the magnitude of misstatement that makes it probable that the economic decisions of a reasonably 

knowledgeable person, relying on the financial statements, would be changed or influenced. We use materiality both in planning the 

scope of our audit work and in evaluating the results of our work.

We determined materiality for the Group to be € 55 million, which is approximately 7% of adjusted PBT. In the prior year, we determined 
materiality with reference to an unadjusted PBT. For the current year, we have considered adjusted PBT to be the critical component for 
determining materiality. We used an adjusted PBT normalised to remove the effect of certain restitution items which are considered not 
to reflect the long-term performance of the Group. We have considered quantitative and qualitative factors such as understanding the 
entity and its environment, history of misstatements, complexity of the Group and the reliability of the control environment.

We determined materiality for the Company to be € 54 million which is 0.5% of Company total equity. We have selected total equity as 
an appropriate benchmark for Company materiality as the Company’s primary purpose is to act as a holding company with investments 
in the Group’s primary subsidiary and therefore a profit based measure is not relevant.

Group materiality
€ 55 m

Component materiality 
range € 9 m to € 15 m

Audit Committee reporting 
threshold € 2.75 m 

Adjusted PBT € 799 m 

Group materiality

We agreed with the Board Audit Committee that we would report to them any audit differences in excess of € 2.75 million, as well 
as differences below that threshold which, in our view, warranted reporting on qualitative grounds. We also report to the Board Audit 

Committee on material disclosure matters that we identified when assessing the overall presentation of the financial statements.

An overview of the scope of our audit

We determined the scope of our Group audit by obtaining an understanding of the Group and its environment, including Group-wide 

controls, and assessing the risks of material misstatement at the Group level.

In establishing the overall approach to the Group audit, we determined the type of work that needed to be performed by us, as the 
Group engagement team, or by auditors within Deloitte network firms operating under our instruction (“component auditors”). Where 
the work was performed by component auditors, we determined the level of involvement we needed to have in the audit work at those 
components to be able to conclude whether sufficient appropriate audit evidence had been obtained as a basis for our opinion on the 
consolidated financial statements as a whole.

Based on that assessment, we focused our Group audit work in AIB Group plc and the four legal entities as disclosed in Note 48 to the 
consolidated financial statements, all of which were subject to individual statutory audits, whilst the other legal entities were subject to 
specified audit procedures, where the extent of our testing was based on our assessment of the risks of material misstatement and of 
the materiality of the Group’s operations in those entities. These audits and specified audit procedures covered over 94% of the Group’s 
total assets and 92% of the Group’s total operating income. In addition, audits will be performed for statutory purposes for all legal 
entities.

We also tested the consolidation process and carried out analytical procedures to assess there were no additional significant risks of 
material misstatement arising from the aggregated financial information of the remaining entities not subject to audit or specified audit 
procedures.

AIB Group plc Annual Financial Report 2019Financial Statements 
233

An overview of the scope of our audit (continued)

The Group audit team sent component auditors detailed instructions on audit procedures to be undertaken and the information to be 
reported back to the Group audit team. Regular contact was maintained throughout the course of the audit with component auditors 
which included holding Group planning meetings, maintaining communications on the status of the audits and continuing with a 
programme of planned visits designed so that the Group audit team met each significant component audit team during the year. 

The levels of coverage of key financial aspects of the Group by type of audit procedures as set out below:

Total operating income

Total assets

Full audit scope
92%

Specified audit 
procedures
8%

Full audit scope 
94%

Specified audit 
procedures
5%

Review at 
Group level
1%

Specified audit procedures
5%

Other information

The Directors are responsible for the other information. The other information comprises the information included in the Annual Financial 

Report other than the financial statements and our auditor’s report thereon. Our opinion on the financial statements does not cover the 

other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion 

thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider 
whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise 
appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required 
to determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. 
If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to 
report that fact.

We have nothing to report in this regard.

In this context, we also have nothing to report in regard to our responsibility to specifically address the following items in the other 
information and to report as uncorrected material misstatements of the other information where we conclude that those items meet the 
following conditions:

– 

– 

–  

 Fair, balanced and understandable – the statement given by the Directors that they consider the Annual Financial Report and 
financial statements taken as a whole is fair, balanced and understandable and provides the information necessary for shareholders 
to assess the Group’s and the Company’s position and performance, business model and strategy is materially inconsistent with our 
knowledge obtained in the audit; or

 Board Audit Committee reporting – the section describing the work of the Board Audit Committee does not appropriately address 
matters communicated by us to the Board Audit Committee; or

 Directors’ statement of compliance with the UK Corporate Governance Code and the Irish Corporate Governance Annex – the 
parts of the Directors’ statement required under the Listing Rules relating to the Company’s compliance with the UK Corporate 
Governance Code and the Irish Corporate Governance Annex containing provisions specified for review by the auditor in 
accordance with Listing Rule 6.1.85 and Listing Rule 6.1.86 do not properly disclose a departure from a relevant provision of the UK 
Corporate Governance Code or the Irish Corporate Governance Annex. 

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Independent Auditor’s Report

Responsibilities of Directors

As explained more fully in the Directors’ Responsibility Statement, the Directors are responsible for the preparation of the financial 
statements and for being satisfied that they give a true and fair view and otherwise comply with the Companies Act 2014, and for such 
internal control as the Directors determine is necessary to enable the preparation of financial statements that are free from material 

misstatement, whether due to fraud or error.

In preparing the financial statements, the Directors are responsible for assessing the Group and Company’s ability to continue as a 
going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the 
Directors either intend to liquidate the Group and Company or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material 

misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a 

high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (Ireland) will always detect a material 

misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, 

they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

As part of an audit in accordance with ISAs (Ireland), we exercise professional judgement and maintain professional scepticism 
throughout the audit. We also:

– 

– 

– 

– 

– 

– 

 Identify and assess the risks of material misstatement of the financial statements, whether due to fraud or error, design and perform 
audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our 
opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud 
may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal control.

 Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the 
circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Group and Company’s internal control.

 Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures 
made by the Directors.

 Conclude on the appropriateness of the Directors’ use of the going concern basis of accounting and, based on the audit evidence 
obtained, whether a material uncertainty exists related to events or conditions that may cast significant doubt on the Group and 
Company’s ability to continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw attention 
in our auditor’s report to the related disclosures in the financial statements or, if such disclosures are inadequate, to modify our 
opinion. Our conclusions are based on the audit evidence obtained up to the date of the auditor’s report. However, future events or 
conditions may cause the Company (or where relevant, the Group) to cease to continue as a going concern.

 Evaluate the overall presentation, structure and content of the financial statements, including the disclosures, and whether the 
financial statements represent the underlying transactions and events in a manner that achieves fair presentation.

 Obtain sufficient appropriate audit evidence regarding the financial information of the business activities within the Group to express 
an opinion on the consolidated financial statements. The Group auditor is responsible for the direction, supervision and performance 
of the Group audit. The Group auditor remains solely responsible for the audit opinion.

We communicate with those charged with governance regarding, among other matters, the planned scope and timing of the audit and 
significant audit findings, including any significant deficiencies in internal control that the auditor identifies during the audit.

For listed entities and public interest entities, the auditor also provides those charged with governance with a statement that the auditor 
has complied with relevant ethical requirements regarding independence, including the Ethical Standard for Auditors (Ireland) 2016, and 
communicates with them all relationships and other matters that may reasonably be thought to bear on the auditor’s independence, and 
where applicable, related safeguards.

AIB Group plc Annual Financial Report 2019Financial Statements235

Where the auditor is required to report on key audit matters, from the matters communicated with those charged with governance, the 

auditor determines those matters that were of most significance in the audit of the financial statements of the current period and are 

therefore, the key audit matters. The auditor describes these matters in the auditor’s report unless law or regulation precludes public 

disclosure about the matter or when, in extremely rare circumstances, the auditor determines that a matter should not be communicated 

in the auditor’s report because the adverse consequences of doing so would reasonably be expected to outweigh the public interest 

benefits of such communication.

This report is made solely to the Company’s members, as a body, in accordance with Section 391 of the Companies Act 2014.

Our audit work has been undertaken so that we might state to the Company’s members those matters we are required to state to them 

in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to 

anyone other than the Company and the Company’s members as a body, for our audit work, for this report, or for the opinions we have 

formed.

Report on other legal and regulatory requirements

Opinion on other matters prescribed by the Companies Act 2014

Based solely on the work undertaken in the course of the audit, we report that:

–  We have obtained all the information and explanations which we consider necessary for the purposes of our audit.

– 

 In our opinion the accounting records of the Company were sufficient to permit the financial statements to be readily and properly 

audited.

–  The Company Statement of Financial Position is in agreement with the accounting records.

– 

 In our opinion the information given in those parts of the Directors’ report as specified for our review is consistent with the financial 

statements and the Directors’ report has been prepared in accordance with the Companies Act 2014.

Corporate Governance
We report, in relation to information given in the Governance and oversight section of the Annual Financial Report on pages 171 to 222 

that:

– 

– 

– 

 In our opinion, based on the work undertaken during the course of the audit, the information given in the Governance and oversight 
section of the Annual Financial Report pursuant to subsections 2(c) and (d) of section 1373 of the Companies Act 2014 is consistent 
with the Company’s statutory financial statements in respect of the financial year concerned and such information has been 
prepared in accordance with section 1373 of the Companies Act 2014. Based on our knowledge and understanding of the Company 
and its environment obtained in the course of the audit, we have not identified any material misstatements in this information.
 In our opinion, based on the work undertaken during the course of the audit, the Governance and oversight section of the Annual 
Financial Report contains the information required by Regulation 6(2) of the European Union (Disclosure of Non-Financial and 
Diversity Information by certain large undertakings and groups) Regulations 2017 (as amended); and
 In our opinion, based on the work undertaken during the course of the audit, the information required pursuant to section 1373(2) 
(a), (b), (e) and (f) of the Companies Act 2014 is contained in the Governance and oversight section of the Annual Financial Report.

AIB Group plc Annual Financial Report 2019123456Financial Statements236

Independent Auditor’s Report

Matters on which we are required to report by exception

Based on the knowledge and understanding of the Group and the Company and its environment obtained in the course of the audit, we 

have not identified material misstatements in those parts of the Directors’ report as specified for our review.

The Companies Act 2014 also requires us to report to you if, in our opinion, the Company has not provided the information required by 
Regulation 5(2) to 5(7) of the European Union (Disclosure of Non-Financial and Diversity Information by certain large undertakings and 
Groups) Regulations 2017 (as amended) for the financial year ended 31 December 2019. We have nothing to report in this regard. 

We have nothing to report in respect of the provisions in the Companies Act 2014 which require us to report to you if, in our opinion, the 
disclosures of Directors’ remuneration and transactions specified by law are not made.

The Listing Rules of Euronext Dublin require us to review six specified elements of disclosures in the report to shareholders by the 
Board of Directors’ Remuneration Committee. We have nothing to report in this regard.

Other matters which we are required to address

Following the recommendation of the Board Audit Committee of Allied Irish Banks, p.l.c., we were appointed at the Annual General 

Meeting on 20 June 2013 to audit the financial statements for the financial year ended 31 December 2013. The period of total 

uninterrupted engagement including previous renewals and reappointments of the firm is 7 years, covering the years ending 2013 to 
2019.

Following the corporate restructure of AIB Group plc in 2017 which led to the implementation of AIB Group plc, we were appointed on 
21 September 2017 to audit the financial statements of AIB Group plc for the financial year ended 31 December 2017 and subsequent 
financial periods. The period of total uninterrupted engagement including previous renewals and reappointments of the firm is 3 years, 
covering the years ending 2017 to 2019.

The non-audit services prohibited by IAASA’s Ethical Standard were not provided and we remained independent of the Company in 
conducting the audit.

Our audit opinion is consistent with the additional report to the Board Audit Committee that we are required to provide in accordance 
with ISA (Ireland) 260.

John McCarroll

For and on behalf of Deloitte Ireland LLP 

Chartered Accountants and Statutory Audit Firm 

Deloitte & Touche House, Earlsfort Terrace, Dublin 2

Dublin

5 March 2020

Notes: An audit does not provide assurance on the maintenance and integrity of the website, including controls used to achieve this, 

and in particular on whether any changes may have occurred to the financial statements since first published. These matters are the 

responsibility of the Directors but no control procedures can provide absolute assurance in this area.

Legislation in Ireland governing the preparation and dissemination of financial statements differs from legislation in other jurisdictions.

AIB Group plc Annual Financial Report 2019Financial StatementsConsolidated income statement

for the financial year ended 31 December 2019 

Interest income calculated using the effective interest method

Other interest income and similar income

Interest and similar income

Interest and similar expense

Net interest income

Dividend income

Fee and commission income

Fee and commission expense

Net trading (loss)/income

Net gain on other financial assets measured at FVTPL

Net (loss)/gain on derecognition of financial assets measured at amortised cost

Other operating income

Other income

Total operating income

Operating expenses

Impairment and amortisation of intangible assets

Impairment and depreciation of property, plant and equipment

Total operating expenses

Operating profit before impairment losses

Net credit impairment (charge)/writeback

Operating profit

Associated undertakings

Profit on disposal of property

Loss on disposal of business

Profit before taxation

Income tax charge

Profit for the year

Attributable to:

– Equity holders of the parent 

– Non-controlling interests

Profit for the year

Basic earnings per share

Basic earnings per ordinary share

Diluted earnings per share

Diluted earnings per ordinary share

Notes

5

5

5

6

7

8

8

9

10

11

12

13

29

30

15

28

16

17

19

44

20(a)

20(b)

237

2018
€ m

2,289

77

2,366

(266)

2,100

26

498

(41)

5

146

121

19

774

2,874

(1,661)

(110)

(52)

(1,823)

1,051

204

1,255

12

2

(22)

1,247

(155)

1,092

1,092

–

1,092

38.9c

38.9c

2019
€ m

2,291

79

2,370

(294)

2,076

26

543

(71)

(57)

140

(48)

46

579

2,655

(1,935)

(146)

(100)

(2,181)

474

(16)

458

20

21

–

499

(135)

364

327

37

364

12.1c

12.1c

AIB Group plc Annual Financial Report 2019123456Financial Statements238

Consolidated statement of comprehensive income

for the financial year ended 31 December 2019 

Notes

19

19

19

19

19

Profit for the year

Other comprehensive income

Items that will not be reclassified subsequently to profit or loss:

Net actuarial (losses)/gains in retirement benefit schemes, net of tax

Net change in fair value of equity investments at FVOCI, net of tax

Total items that will not be reclassified subsequently to profit or loss

Items that will be reclassified subsequently to profit or loss

when specific conditions are met

Net change in foreign currency translation reserves

Net change in cash flow hedges, net of tax

Net change in fair value of investment debt securities at FVOCI, net of tax

Total items that will be reclassified subsequently to profit or loss

when specific conditions are met

Other comprehensive income for the year, net of tax

Total comprehensive income for the year

Attributable to:

– Equity holders of the parent

– Non-controlling interests

Total comprehensive income for the year

2019
€ m

364

(188)

(9)

(197)

66

184

(44)

206

9

373

336

37

373

2018
€ m

1,092

26

2

28

10

28

(291)

(253)

(225)

867

867

–

867

AIB Group plc Annual Financial Report 2019Financial Statements239

2018
€ m

6,516

73

10

900

1,443

60,868

16,861

90

682

330

356

10

2,702

454

241

91,536

844

67,699

–

934

5,745

74

107

49

887

325

219

795

77,678

1,696

11,668

13,364

494

–

13,858

91,536

2019
€ m

11,982

57

 20 

 1,271 

 1,478 

 60,888 

 17,331 

 83 

 917 

 803 

 655 

 8 

 2,666 

 364 

 39 

 98,562 

 823 

 71,803 

 429 

 1,197 

 6,831 

 70 

 109 

 60 

 869 

 339 

 503 

 1,299 

 84,332 

 1,696 

 11,543 

 13,239 

496

495

14,230

98,562

Consolidated statement of financial position

as at 31 December 2019 

Notes

22

23

24

25

27

28

29

30

32

33

34

35

36

37

23

38

33

34

39

40

41

42

43

44

Assets

Cash and balances at central banks

Items in course of collection

Disposal groups and non-current assets held for sale

Derivative financial instruments

Loans and advances to banks

Loans and advances to customers

Investment securities

Interests in associated undertakings

Intangible assets and goodwill

Property, plant and equipment

Other assets

Current taxation

Deferred tax assets

Prepayments and accrued income

Retirement benefit assets

Total assets

Liabilities

Deposits by central banks and banks

Customer accounts

Lease liabilities

Derivative financial instruments

Debt securities in issue

Current taxation

Deferred tax liabilities

Retirement benefit liabilities

Other liabilities

Accruals and deferred income

Provisions for liabilities and commitments

Subordinated liabilities and other capital instruments

Total liabilities

Equity

Share capital

Reserves

Total shareholders' equity

Other equity interests

Non-controlling interests

Total equity

Total liabilities and equity

Richard Pym
Chairman

5 March 2020

Colin Hunt
Chief Executive Officer

AIB Group plc Annual Financial Report 2019123456Financial Statements240

Consolidated statement of cash flows

for the financial year ended 31 December 2019 

Cash flows from operating activities

Profit before taxation for the year

Adjustments for:

– Non-cash and other items

– Change in operating assets

– Change in operating liabilities

– Taxation paid

Net cash inflow from operating activities

Cash flows from investing activities

Purchase of investment securities

Proceeds from sales and maturity of investment securities

Additions to property, plant and equipment

Disposal of property, plant and equipment

Additions to intangible assets

Acquisition cost of subsidiary

Investment in associated undertakings

Disposal of associated undertakings

Dividends received from associated undertakings

Net cash outflow from investing activities

Cash flows from financing activities

Net proceeds on issue of Additional Tier 1 Securities

Net proceeds on issue of € 500 million Tier 2 Notes

Proceeds on issue of debt securities – MREL(1)

Dividends paid on ordinary shares

Distributions paid to other equity interests

Distributions paid to non-controlling interests

Repayment of lease liabilities

Interest paid on debt securities – MREL

Interest paid on subordinated liabilities and other capital instruments

Net cash inflow from financing activities

Change in cash and cash equivalents

Opening cash and cash equivalents

Effect of exchange translation adjustments

Closing cash and cash equivalents

Notes

52

52

52

27

27

30

29

31/52

28

43

41

38

21

21

44

30

52

2019
€ m

499

780

247

2,581

(56)

4,051

(4,937)

4,689

(69)

30

(259)

(60)

–

–

27

2018
€ m

1,247

(4)

(740)

(345)(1)

(44)

114

(3,276)

2,392

(65)

8

(223)

–

(10)

2

10

(579)

(1,162)

496

500

1,640

(461)

–

(37)

(59)

(70)

(31)

1,978

5,450

7,246

227

12,923

–

–

1,651

(326)

(37)

–

–

–

(31)

1,257

209

7,058

(21)

7,246

(1) 2018 has been re-presented to align the balance sheet classification. MREL was previously presented in operating activities and is now presented in 

financing activities.

AIB Group plc Annual Financial Report 2019Financial Statementsl
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AIB Group plc Annual Financial Report 2019Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the consolidated financial statements

Note

1  Accounting policies

2  Critical accounting judgements and estimates

3  Transition to IFRS 16

4  Segmental information

5 

6 

Interest and similar income

Interest and similar expense

7  Dividend income

8  Net fee and commission income

9  Net trading (loss)/income

10   Net gain on other financial assets measured 

at FVTPL

11   Net (loss)/gain on derecognition of financial 

assets measured at amortised cost

12  Other operating income

13  Operating expenses

14  Share-based compensation schemes

15  Net credit impairment (charge)/writeback

16  Profit on disposal of property

17  Loss on disposal of business

18  Auditors' fees

19  Taxation

20  Earnings per share

21   Distributions on equity shares and 

other equity interests

22   Disposal groups and non-current assets 

held for sale

23  Derivative financial instruments

24  Loans and advances to banks

25  Loans and advances to customers

26  ECL allowance on financial assets

27  Investment securities

28  Interests in associated undertakings

29  Intangible assets and goodwill

30  Property, plant and equipment

31  Acquisition of subsidiary

Page

Note

244

273

278

280

284

284

284

285

285

285

286

286

286

287

287

287

287

288

289

291

292

292

293

302

303

304

305

308

309

310

313

32  Other assets

33  Deferred taxation

34  Retirement benefits

35  Deposits by central banks and banks

36  Customer accounts

37  Lease liabilities

38  Debt securities in issue

39  Other liabilities

40  Provisions for liabilities and commitments

41   Subordinated liabilities and 
other capital instruments

42  Share capital

43  Other equity interests

44  Non-controlling interests in subsidiaries

45   Capital reserves, merger reserve and 

capital redemption reserves

46   Offsetting financial assets and 

financial liabilities

47   Memorandum items: contingent liabilities and 

commitments, and contingent assets

48   Subsidiaries and consolidated 

structured entities

49   Off-balance sheet arrangements and 

transferred financial assets

50   Classification and measurement of 

financial assets and financial liabilities

51  Fair value of financial instruments

52  Statement of cash flows

53  Related party transactions

54  Employees

55  Regulatory compliance

56  Financial and other information

57  Dividends

58   Non-adjusting events after the reporting 

period

59  Approval of financial statements

243

Page

315

316

318

324

325

325

326

327

327

329

330

331

332

333

333

337

339

340

344

345

353

355

364

364

365

365

365

365

AIB Group plc Annual Financial Report 2019123456Financial Statements244

1  Accounting policies

Index

(a)  Reporting entity

(b)  Statement of compliance

(c) 

Basis of preparation

(d)  Basis of consolidation

(e) 

(f) 

Foreign currency translation

Interest income and expense recognition

(g)  Dividend income

(h) 

Fee and commission income

(i) 

(j) 

(k) 

(l) 

Net trading income

Employee benefits

Income tax, including deferred income tax

Financial assets

(m)  Financial liabilities and equity

(n) 

Leases

(o)  Determination of fair value of financial instruments

(p)  Sale and repurchase agreements (including stock borrowing and lending)

(q)  Derivatives and hedge accounting

(r) 

(s) 

(t) 

(u) 

(v) 

(w) 

(x) 

Derecognition

Impairment of financial assets

Collateral and netting

Financial guarantees and loan commitment contracts

Property, plant and equipment

Intangible assets and goodwill

Impairment of property, plant and equipment, goodwill and intangible assets

(y)  Disposal groups and non-current assets held for sale

(z)  Non-credit risk provisions

(aa)  Equity

(ab)  Cash and cash equivalents

(ac)  Segment reporting

(ad)  Prospective accounting changes

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements245

1  Accounting policies (continued)
The significant accounting policies that the Group applied in the preparation of the financial statements are set out in this section.

(a)  Reporting entity
AIB Group plc (‘the parent company’ or ‘the Company’) is a company domiciled in Ireland. The address of the Company’s Registered 

Office is Bankcentre, Ballsbridge, Dublin 4, Ireland. AIB Group plc is registered under the Companies Act 2014 as a public limited 

company under the company number 594283 and is the holding company of the Group.

The consolidated financial statements for the year ended 31 December 2019 include the financial statements of AIB Group plc and 

its subsidiary undertakings, collectively referred to as ‘AIB Group’ or ‘the Group’, where appropriate, including certain special purpose 

entities and the Group’s interest in associates using the equity method of accounting and are prepared to the end of the financial period. 

The Group is and has been primarily involved in retail and corporate banking.

(b)  Statement of compliance
The consolidated financial statements have been prepared in accordance with International Accounting Standards and International 

Financial Reporting Standards (collectively “IFRSs”) as adopted by the European Union (“EU”) and applicable for the financial year 

ended 31 December 2019. The consolidated financial statements also comply with those parts of the Companies Act 2014 and the 

European Union (Credit Institutions: Financial Statements) Regulations 2015 applicable to companies reporting under IFRS, and the 

Asset Covered Securities Acts 2001 and 2007. The accounting policies have been consistently applied by Group entities and are 
consistent with the previous year, apart from policy adopted as a result of the implementation of IFRS 16 Leases.

(c)  Basis of preparation
Functional and presentation currency
The financial statements are presented in euro, which is the functional currency of the parent company and a significant number of its 

subsidiaries, rounded to the nearest million.

Basis of measurement
The financial statements have been prepared under the historical cost basis, with the exception of the following assets and liabilities 

which are stated at their fair value: derivative financial instruments, financial instruments at fair value through profit or loss, certain 

hedged financial assets and financial liabilities and investment securities at FVOCI.

The financial statements comprise the consolidated income statement, the consolidated statement of comprehensive income, the 

consolidated and the holding company’s separate statements of financial position, the consolidated and the holding company’s separate 

statements of cash flows, and the consolidated and the holding company’s separate statements of changes in equity together with 

the related notes. These notes also include financial instrument related disclosures which are required by IFRS 7 and revised IAS 1, 

contained in the ‘Financial review’ and the ‘Risk management’ sections of this Annual Financial Report. The relevant information on 

those pages is identified as forming an integral part of the audited financial statements.

Use of judgements and estimates
The preparation of financial statements requires management to make judgements, estimates and assumptions that affect the 

application of policies and reported amounts of certain assets, liabilities, revenues and expenses, and disclosures of contingent assets 

and liabilities. The estimates and assumptions are based on historical experience and various other factors that are believed to be 

reasonable under the circumstances. Since management’s judgement involves making estimates concerning the likelihood of future 

events, the actual results could differ from those estimates. The estimates and underlying assumptions are reviewed on an ongoing 

basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised and in any future period affected. 

The estimates that have a significant effect on the financial statements and estimates with a significant risk of material adjustment in the 

next year are in the areas of expected credit losses on financial instruments; the recoverability of deferred tax; determination of the fair 

value of certain financial assets and financial liabilities; retirement benefit obligations; and provisions for liabilities and commitments. 

A description of these judgements and estimates is set out in ‘Critical accounting judgements and estimates’ on pages 273 to 277.

AIB Group plc Annual Financial Report 2019123456Financial Statements246

1  Accounting policies (continued)

(c)  Basis of preparation (continued)
Going concern
The financial statements for the financial year ended 31 December 2019 have been prepared on a going concern basis as the Directors 
are satisfied, having considered the risks and uncertainties impacting the Group, that it has the ability to continue in business for the 
period of assessment. The period of assessment used by the Directors is twelve months from the date of approval of these annual 
financial statements.

First time adoption of new accounting standard/amendments to standards
The following new standard and amendments to standards have been adopted by the Group during the year ended 31 December 2019.

IFRS 16 Leases
The effective date for IFRS 16 Leases was 1 January 2019 and was adopted by the Group on that date. The new standard replaces 
IAS 17 Leases.

The Group is applying this standard using the modified retrospective approach. Therefore, the comparative financial information for 
2018 is not being restated as allowed in IFRS 16 paragraph C7 and continues to be reported under IAS 17. Accordingly, accounting 
policy (n) ‘Leases’ as set out in the Annual Financial Report 2018 applies for comparative information.

The total impact of IFRS 16 over the life of a lease will be neutral on the income statement, however, its implementation will result in a 
higher charge in the earlier years following implementation with a lower charge in later years. This impact is not material in the financial 
year to 31 December 2019.

Details on the impact of adopting IFRS 16 are set out in note 3 to these financial statements.

Interest Rate Benchmark Reform
Amendments to IFRS 9 Financial Instruments; Amendments to IAS 39 Financial Instruments: Recognition and Measurement; and 
Amendments to IFRS 7 Financial Instruments: Disclosures.

In September 2019, the IASB amended some of its requirements for hedge accounting in order to support the provision of useful 
financial information by companies during the period of uncertainty arising from the phasing out of interest-rate benchmarks such as 
interbank offered rates (IBORs) and their replacement with alternative nearly risk-free interest rates. These amendments allow hedging 
relationships affected by the IBOR reform to be accounted for as continuing hedges.

The Group has early adopted these amendments for the financial year to 31 December 2019. The Group will continue to apply the 
amendments to IFRS 9 and IAS 39 until the uncertainty arising from interest rate benchmark reform with respect to the timing and 
amount of underlying cash flows ends. The Group has assumed that this uncertainty will not end until the Group’s contracts that 
reference IBORs are amended or fallback clauses are added to existing contracts.

For further details of Interest Rate Benchmark Reform see page 161.

Definition of Material (Amendments to IAS 1 and IAS 8) 
The amendments to IAS 1 Presentation of Financial Statements and IAS 8 Accounting Policy, Changes in Accounting Estimates 
and Errors which were issued in October 2018 and effective for reporting periods beginning on or after 1 January 2020 with earlier 
application permitted, clarify the definition of material as follows:

“Information is material if omitting, misstating or obscuring it could reasonably be expected to influence the decisions that the primary 
users of general purpose financial statements make on the basis of those financial statements, which provide financial information about 
a specific reporting entity”.

The amendments are aimed at improving the understanding of the existing requirements rather than to significantly impact current 
materiality judgements. The new definition of material is to be used to assess whether information, either individually or in combination 
with other information, is material in the context of the financial statements.

The amendments are not expected to significantly impact on the Group’s interpretation of material.

The Group early adopted these amendments with effect from 1 January 2019.

Other amendments resulting from Improvements to IFRSs which the Group adopted in 2019 did not have a material impact on the 
accounting policies, financial position or performance of the Group. 

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements247

1  Accounting policies (continued)

(d)  Basis of consolidation
Subsidiary undertakings
A subsidiary undertaking is an investee controlled by the Group. The Group controls an investee when it has power over the investee, 
is exposed, or has rights, to variable returns from its involvement with the investee and has the ability to affect those returns through its 
power over the investee. Subsidiaries are consolidated in the Group’s financial statements from the date on which control commences 
until the date that control ceases.

The Group reassesses whether it controls a subsidiary when facts and circumstances indicate that there are changes to one or more 
elements of control.

Loss of control
If the Group loses control of a subsidiary, the Group:
(i) 

 derecognises the assets (including any goodwill) and liabilities of the former subsidiary at their carrying amounts at the date control 
is lost;

(ii)   derecognises the carrying amount of any non-controlling interests in the former subsidiary at the date control is lost (including any 

attributable amounts in other comprehensive income);

(iii)  recognises the fair value of any consideration received and any distribution of shares of the subsidiary;
(iv)  recognises any investment retained in the former subsidiary at its fair value at the date when control is lost; and
(v)  recognises any resulting difference of the above items as a gain or loss in the income statement.

The Group subsequently accounts for any investment retained in the former subsidiary in accordance with IFRS 9 Financial Instruments, 
or when appropriate, IAS 28 Investments in Associates and Joint Ventures.

Structured entities
A structured entity is an entity designed so that its activities are not governed by way of voting rights. The Group assesses whether it 

has control over such an entity by considering factors such as the purpose and design of the entity; the nature of its relationship with the 

entity; and the size of its exposure to the variability of returns of the entity.

Business combinations
The Group accounts for the acquisition of businesses using the acquisition method except for those businesses under common control. 

Under the acquisition method, the consideration transferred in a business combination is measured at fair value, which is calculated as 

the sum of:

– 

– 

– 

the acquisition date fair value of assets transferred by the Group;

liabilities incurred by the Group to the former owners of the acquiree; and

 the equity interests issued by the Group in exchange for control of the acquiree. 

Acquisition related costs are recognised in the income statement as incurred.

Goodwill is measured as the excess of the sum of:
the fair value of the consideration transferred;
– 

– 

– 

– 

the amount of any non-controlling interests in the acquiree; and

the fair value of the acquirer’s previously held equity interest in the acquiree, if any; less

the net of the acquisition date fair value of the identifiable assets acquired and liabilities assumed.

The Group commonly acts as trustee and in other fiduciary capacities that result in the holding or placing of assets on behalf of 

individuals, trusts, retirement benefit plans and other institutions. These assets, and income arising thereon, are excluded from the 

financial statements, as they are not assets of the Group.

AIB Group plc Annual Financial Report 2019123456Financial Statements248

1  Accounting policies (continued)

(d)  Basis of consolidation (continued) 
Non-controlling interests
For each business combination, the Group recognises any non-controlling interest in the acquiree either:

–  at fair value; or

–  at their proportionate share of the acquiree’s identifiable net assets.

For changes in the Group’s interest in a subsidiary that do not result in a loss of control, the Group adjusts the carrying amounts of the 

controlling and non-controlling interests to reflect the changes in their relative interests in the subsidiary. The difference between the 

change in value of the non-controlling interest and the fair value of the consideration paid or received is recognised directly in equity and 

attributed to the equity holders of the parent.

Common control transactions
The Group accounts for the acquisition of businesses and investments in subsidiary undertakings between members of the Group at 
carrying value at the date of the transaction unless prohibited by company law or IFRS. This policy also applies to the acquisition of 
businesses by the Group of other entities under the common control of the Irish Government. Where the carrying value of the acquired 
net assets exceeds the fair value of the consideration paid, the excess is accounted for as a capital contribution (accounting policy (aa) 
‘Equity’ – capital contributions). On impairment of the subsidiary in the parent company’s separate financial statements, an amount 
equal to the impairment charge net of tax in the income statement is transferred from capital contribution reserves to revenue reserves. 

The entire capital contribution is transferred to revenue reserves on final sale of the subsidiary.

For acquisitions under common control, comparative data is not restated. The consolidation of the acquired entity is effective from the 
acquisition date with intercompany balances eliminated at a Group level on this date.

Associated undertakings
An associated undertaking is an entity over which the Group has significant influence, but not control, over the entity’s operating and 
financial policy decisions. If the Group holds 20% or more of the voting power of an entity, it is presumed that the Group has significant 
influence, unless it can be clearly demonstrated that this is not the case.

Investments in associated undertakings are initially recorded at cost and increased (or decreased) each year by the Group’s share 
of the post acquisition net income (or loss), and other movements reflected directly in other comprehensive income of the associated 
undertaking.

Goodwill arising on the acquisition of an associated undertaking is included in the carrying amount of the investment. When the Group’s 
share of losses in an associate has reduced the carrying amount to zero, including any other unsecured receivables, the Group does 
not recognise further losses, unless it has incurred obligations to make payments on behalf of the associate.

Where the Group continues to hold more than 20% of the voting power in an investment but ceases to have significant influence, 
the investment is no longer accounted for as an associate. On the loss of significant influence, the Group measures the investment at 
fair value and recognises any difference between the carrying value and fair value in profit or loss and accounts for the investment in 
accordance with IFRS 9 Financial Instruments.

The Group’s share of the results of associated undertakings after tax reflects the Group’s proportionate interest in the associated 
undertaking and is based on financial statements made up to a date not earlier than three months before the period end reporting date, 
adjusted to conform with the accounting policies of the Group.

Since goodwill that forms part of the carrying amount of the investment in an associate is not recognised separately, it is, therefore, 
not tested for impairment separately. Instead, the entire amount of the investment in an associate is tested for impairment as a single 
asset when there is objective evidence that the investment in an associate may be impaired.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements249

1  Accounting policies (continued)

(d)  Basis of consolidation (continued) 
Transactions eliminated on consolidation
Intra-group balances and any unrealised income and expenses arising from intra-group transactions are eliminated on consolidation. 
Unrealised losses are eliminated in the same way as unrealised gains, but only to the extent that there is no evidence of impairment. 
Unrealised gains and losses on transactions with associated undertakings are eliminated to the extent of the Group’s interest in the 
investees.

Consistent accounting policies are applied throughout the Group for the purposes of consolidation.

Parent Company financial statements: Investment in subsidiary and associated undertakings
The Company accounts for investments in subsidiary and associated undertakings that are not classified as held for sale at cost less 
provisions for impairment. If the investment is classified as held for sale, the Company accounts for it at the lower of its carrying value 
and fair value less costs to sell.

The Company reviews its equity investment for impairment at the end of each reporting period if there are indications that impairment 
may have occurred.

The testing for possible impairment involves comparing the estimated recoverable amount of an investment with its carrying amount. 
Where the recoverable amount is less than the carrying amount, the difference is recognised as an impairment provision in the 
Company’s financial statements. The recoverable amount is the higher of fair value less costs to sell and value-in-use (“VIU”).

Dividends from a subsidiary or an associated undertaking are recognised in the income statement when the Company’s right to receive 
the dividend is established.

(e)  Foreign currency translation
Items included in the financial statements of each of the Group’s entities are measured using their functional currency, being the 

currency of the primary economic environment in which the entity operates.

Transactions and balances
Foreign currency transactions are translated into the respective entity’s functional currency using the exchange rates prevailing at the 

dates of the transactions. Monetary assets and liabilities denominated in foreign currencies are re-translated at the rate prevailing at the 

period end. Foreign exchange gains and losses resulting from the settlement of such transactions and from the re-translation at period 

end exchange rates of the amortised cost of monetary assets and liabilities denominated in foreign currencies are recognised in the 

income statement. Exchange differences on equities and similar non-monetary items held at fair value through profit or loss are reported 

as part of the fair value gain or loss. Exchange differences on equities designated at FVOCI, together with exchange differences on a 

financial liability designated as a hedge of the net investment in a foreign operation are reported in other comprehensive income.

Foreign operations
The results and financial position of all Group entities that have a functional currency different from the euro are translated into euro as 

follows:

– 

 assets and liabilities including goodwill and fair value adjustments arising on consolidation of foreign operations are translated at the 

closing rate;

– 

 income and expenses are translated into euro at the average rates of exchange during the period where these rates approximate to 

– 

– 

the foreign exchange rates ruling at the dates of the transactions;

foreign currency translation differences are recognised in other comprehensive income; and

 since 1 January 2004, the Group’s date of transition to IFRS, all such exchange differences are included in the foreign currency 

cumulative translation reserve within shareholders’ equity. When a foreign operation is disposed of in full, the relevant amount of this 

reserve is transferred to the income statement. When a subsidiary is partly disposed of, the relevant proportion of foreign currency 

translation reserve is re-attributed to the non-controlling interest. In the case of a partial disposal, a pro-rata amount of the foreign 

currency cumulative translation reserve is transferred to the income statement. This also applies in the case where there has not 

been a reduction in the overall percentage holding, i.e. repayment of capital.

AIB Group plc Annual Financial Report 2019123456Financial Statements250

1  Accounting policies (continued)

(f)  Interest income and expense recognition
Interest income and expense is recognised in the income statement using the effective interest method.

Effective interest rate
The effective interest rate is the rate that exactly discounts the estimated future cash payments or receipts through the expected life of 

the financial instrument to:

– 

– 

the gross carrying amount of the financial asset; or

the amortised cost of the financial liability.

The application of the method has the effect of recognising income receivable and expense payable on the instrument evenly in 

proportion to the amount outstanding over the period to maturity or repayment. In calculating the effective interest rate for financial 

instruments other than credit impaired assets, the Group estimates cash flows (using projections based on its experience of customers’ 

behaviour) considering all contractual terms of the financial instrument but excluding expected credit losses. The calculation takes into 

account all fees, including those for any expected early redemption, and points paid or received between parties to the contract that are 

an integral part of the effective interest rate, transaction costs and all other premiums and discounts.

All costs associated with mortgage incentive schemes are included in the effective interest rate calculation. Fees and commissions 
payable to third parties in connection with lending arrangements, where these are direct and incremental costs related to the issue of a 

financial instrument, are included in interest income as part of the effective interest rate.

Amortised cost and gross carrying amount
The amortised cost of a financial asset or financial liability is the amount at which the financial asset or financial liability is measured at 

initial recognition minus the principal repayments, plus or minus the cumulative amortisation using the effective interest method of any 

difference between that initial amount and the maturity amount and, for financial assets, adjusted for any loss allowance.

The gross carrying amount of a financial asset is the amortised cost before adjusting for any loss allowance.

Calculation of interest income and interest expense
In calculating interest income and expense, the effective interest rate is applied to the gross carrying amount of the asset (when the 

asset is not credit impaired) or to the amortised cost of the liability.

For financial assets that have become credit impaired subsequent to initial recognition, interest income is calculated by applying the 

effective interest rate to the amortised cost of the financial asset. If the asset is no longer credit impaired, the calculation of interest 

income reverts to the gross basis.

However, for financial assets that were credit impaired on initial recognition, interest income is calculated by applying the credit adjusted 

effective interest rate to the amortised cost of the financial asset. The calculation of interest income does not revert to a gross basis, 

even if the credit risk of the asset improves.

When a financial asset is no longer credit impaired or has been repaid in full (i.e. cured without financial loss), the Group presents 

previously unrecognised interest income as a reversal of credit impairment/recovery of amounts previously written-off.

Interest income and expense on financial assets and liabilities classified as held for trading or at FVTPL is recognised in ‘other interest 

income and similar income’ or ‘interest expense’ in the income statement, as applicable.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements251

1  Accounting policies (continued)

(f)  Interest income and expense recognition (continued) 
Presentation
Interest income and expense presented in the consolidated income statement include:

– 

– 

– 

– 

Interest on financial assets and financial liabilities measured at amortised cost calculated on an effective interest basis;

Interest on investment debt securities measured at FVOCI calculated on an effective interest basis;

Interest on financial assets measured at FVTPL;

 Net interest income and expense on qualifying hedge derivatives designated as cash flow hedges or fair value hedges which are 

recognised in interest income or interest expense; and

– 

Interest income and funding costs of trading portfolio financial assets.

The Group policy for the recognition of leasing income is set out in accounting policy (n).

(g)  Dividend income
Dividends on equity investments measured at FVTPL are recognised in the income statement when the entity's right to receive payment 

is established. Dividends on equity investments measured at FVOCI are recognised in the income statement provided that they 

represent a return on capital.

(h)  Fee and commission income
The measurement and timing of recognition of fee and commission income is based on the core principles of IFRS 15 Revenue from 

Contracts with Customers.

The principles in IFRS 15 are applied using the following 5 step model:

– 

– 

Identify the contract(s) with a customer;

Identify the performance obligations in the contract;

–  Determine the transaction price;

–  Allocate the transaction price to the performance obligations in the contract; and

–  Recognise revenue when or as the Group satisfies its performance obligations.

Fee and commission income is recognised when the performance obligation in the contract has been performed, ‘point in time’ 

recognition, or ‘over time’ recognition if the performance obligation is performed over a period of time unless the income has been 

included in the effective interest rate calculation.

The Group includes in the transaction price, some or all of an amount of variable consideration estimated only to the extent that it 

is highly probable that a significant reversal in the amount of cumulative revenue recognised will not occur when the uncertainty 

associated with the variable consideration is subsequently resolved.

The majority of the Group’s fee and commission income arises from retail banking activities. Loan syndication fees are recognised as 

revenue when the syndication has been completed and the Group has retained no part of the loan package for itself or retained a part at 

the same effective interest rate as applicable to the other participants.

Foreign exchange income is fee income that is derived from arranging foreign exchange transactions on behalf of customers. 

Such income is recognised when the individual performance obligation has been fulfilled.

Portfolio and other management advisory and service fees are recognised based on the applicable service contracts. Asset 

management fees relating to investment funds are recognised over time in line with the performance obligation. The same principle is 

applied to the recognition of income from wealth management, financial planning and custody services that are continuously provided 

over an extended period of time.

Commitment fees together with related direct costs, for loan facilities where drawdown is probable, are deferred and recognised as 

an adjustment to the effective interest rate on the loan once drawn. Commitment fees in relation to facilities where drawdown is not 

probable are recognised over the term of the commitment on a straight-line basis. Other credit related fees are recognised over time 

in line with the performance obligation except arrangement fees where it is likely that the facility will be drawn down, and which are 

included in the effective interest rate calculation.

AIB Group plc Annual Financial Report 2019123456Financial Statements252

1  Accounting policies (continued)

(i)  Net trading income
Net trading income comprises gains less losses relating to trading assets and trading liabilities and includes all realised and unrealised 

fair value changes. Interest revenue and dividend income on trading assets are shown in ‘interest income’ and ‘dividend income’ 

respectively.

(j)  Employee benefits
Retirement benefit obligations
The Group provides employees with post-retirement benefits mainly in the form of pensions.

The Group provides a number of retirement benefit schemes including defined benefit and defined contribution as well as a hybrid 

scheme that has both defined benefit and defined contribution elements. In addition, the Group contributes, according to local law in 

the various countries in which it operates, to governmental and other schemes which have the characteristics of defined contribution 

schemes. The majority of the defined benefit schemes are funded.

Full actuarial valuations of defined benefit schemes are undertaken every three years and are updated to reflect current conditions at 

each year end reporting date.

Scheme assets are measured at fair value determined by using current bid prices, except for insurance policies acquired as part of a 

buy in. If the policies are qualifying policies under IAS 19 and if the timing and amount of payments under the policies exactly match 

some or all of the benefits payable under the scheme, then the present value of the related obligation is determined and is deemed to 

be the fair value of the insurance policies to be included in plan assets.

Scheme liabilities are measured on an actuarial basis by estimating the amount of future benefit that employees have earned for their 

service in current and prior periods and discounting that benefit at the market yield on a high quality corporate bond of equivalent term 

and currency to the liability. The calculation is performed by a qualified actuary using the projected unit credit method. The difference 

between the fair value of the scheme assets and the present value of the defined benefit obligation at the year end reporting date 

is recognised in the statement of financial position. Schemes in surplus are shown as assets and schemes in deficit, together with 

unfunded schemes, are shown as liabilities. A surplus is only recognised as an asset to the extent that it is recoverable through a 

refund from the scheme or through reduced contributions in the future. Actuarial gains and losses are recognised immediately in other 

comprehensive income.

The cost of providing defined benefit pension schemes to employees, comprising the net interest on the net defined benefit liability/

(asset), calculated by applying the discount rate to the net defined benefit liability/(asset) at the start of the annual reporting period, 

taking into account contributions and benefit payments during the period, is charged to the income statement within personnel 

expenses.

Re-measurements of the net defined benefit liability/(asset), comprising actuarial gains and losses and the return on scheme assets 

(excluding amounts included in net interest on the net defined benefit liability/(asset)) are recognised in other comprehensive income. 

Amounts recognised in other comprehensive income in relation to re-measurements of the net defined benefit liability/(asset) will not be 

reclassified to profit or loss in a subsequent period.

In early 2017, the Board reassessed its obligation to fund increases in pensions in payment. The Board confirmed that funding of 

increases in pensions in payment is a decision to be made by the Board each year where increases are discretionary. This was based 

on actuarial and external legal advice obtained.

The Group recognises the effect of an amendment to a defined benefit scheme when the plan amendment occurs, which is when the 

Group introduces or withdraws a defined benefit scheme, or changes the benefits payable under existing defined benefit schemes. 

A curtailment is recognised when a significant reduction in the number of employees covered by a defined benefit scheme occurs. 

A settlement is a transaction that eliminates all further legal or constructive obligations for part or all of the benefits provided under a 

defined benefit scheme. Gains or losses on plan amendments, curtailments and settlements are recognised in the income statement.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements253

1  Accounting policies (continued)

Retirement benefit obligations (continued) 
Changes with regard to benefits payable to retirees which represent a constructive obligation under IAS 37 Provisions, Contingent 

Liabilities and Contingent Assets are accounted for as a past service cost. These are recognised in the income statement.

The costs of managing the defined benefit scheme assets are deducted from the return on scheme assets. All costs of running the 

defined benefit schemes are recognised in the income statement when they are incurred.

The cost of the Group’s defined contribution schemes is charged to the income statement in the accounting period in which it is incurred. 

Any contributions unpaid at the year end reporting date are included as a liability. The Group has no further obligation under these 

schemes once these contributions have been paid.

Short term employee benefits
Short term employee benefits, such as salaries and other benefits, are accounted for on an accruals basis over the period during which 

employees have provided services. Bonuses are recognised to the extent that the Group has a legal or constructive obligation to its 

employees that can be measured reliably. The cost of providing subsidised staff loans is charged within personnel expenses.

Termination benefits
Termination benefits are recognised as an expense at the earlier of when the Group can no longer withdraw the offer of those benefits 

and when the Group recognises costs for a restructuring under IAS 37 Provisions, Contingent Liabilities and Contingent Assets, which 

includes the payment of termination benefits.

For termination benefits payable as a result of an employee’s decision to accept an offer of voluntary redundancy, which is not within the 

scope of IAS 37 Provisions, Contingent Liabilities and Contingent Assets, the Group recognises the expense at the earlier of when the 

employee accepts the offer and when a restriction on the Group’s ability to withdraw the offer takes effect.

(k)  Income tax, including deferred income tax
Income tax comprises current and deferred tax. Income tax is recognised in the income statement except to the extent that it relates to 

items recognised in other comprehensive income, in which case it is recognised in other comprehensive income. Income tax relating 

to items in equity is recognised directly in equity. However, the income tax consequences of payments on financial instruments that are 

classified as equity but treated as liabilities for tax purposes are recognised in profit or loss if those payments are distributions of profits 

previously recognised in profit or loss.

Current tax is the expected tax payable on the taxable income for the year using tax rates enacted or substantively enacted at the 

reporting date and any adjustment to tax payable in respect of previous years.

Deferred income tax is provided, using the balance sheet liability method, on temporary differences between the tax bases of assets 

and liabilities and their carrying amounts for financial reporting purposes. Deferred income tax is determined using tax rates based on 

legislation enacted or substantively enacted at the reporting date and expected to apply when the deferred tax asset is realised or the 

deferred tax liability is settled. Deferred income tax assets are recognised when it is probable that future taxable profits will be available 

against which the temporary differences will be utilised. The deferred tax asset is reviewed at the end of each reporting period and the 

carrying amount will reflect the extent that sufficient taxable profits will be available to allow all of the asset to be recovered.

The tax effects of income tax losses available for carry forward are recognised as an asset to the extent that it is probable that future 

taxable profits will be available against which these losses can be utilised.

Deferred and current tax assets and liabilities are only offset when they arise in the same tax reporting group and where there is both 

the legal right and the intention to settle the current tax assets and liabilities on a net basis or to realise the asset and settle the liability 

simultaneously.

AIB Group plc Annual Financial Report 2019123456Financial Statements254

1  Accounting policies (continued)

(k)  Income tax, including deferred income tax (continued)
The principal temporary differences arise from depreciation of property, plant and equipment, revaluation of certain financial assets 

and financial liabilities including derivative contracts, provisions for pensions and other post-retirement benefits, and in relation to 

acquisitions, on the difference between the fair values of the net assets acquired and their tax base.

Deferred income tax is provided on temporary differences arising from investments in subsidiaries and associates, except where the 

timing of the reversal of the temporary difference is controlled by the Group and it is probable that the difference will not reverse in 

the foreseeable future. In addition, the following temporary differences are not provided for: goodwill, the amortisation of which is not 

deductible for tax purposes, and assets and liabilities the initial recognition of which, in a transaction that is not a business combination, 

affects neither accounting nor taxable profit. Income tax payable on profits, based on the applicable tax law in each jurisdiction, 

is recognised as an expense in the period in which the profits arise.

(l)  Financial assets
Recognition and initial measurement
The Group initially recognises financial assets on the trade date, being the date on which the Group commits to purchase the assets. 

Loan assets are recognised when cash is advanced to borrowers.

Financial assets measured at amortised cost or at fair value through other comprehensive income (“FVOCI”) are recognised initially at 

fair value adjusted for direct and incremental transaction costs. Financial assets measured at fair value through profit or loss (“FVTPL”) 

are recognised initially at fair value and transaction costs are taken directly to the income statement.

Derivatives are measured initially at fair value on the date on which the derivative contract is entered into. The best evidence of the 

fair value of a derivative at initial recognition is the transaction price (i.e. the fair value of the consideration given or received) unless 

the fair value of that instrument is evidenced by comparison with other observable current market transactions in the same instrument 

(i.e. without modification or repackaging) or based on a valuation technique whose variables include only data from observable markets. 

Profits or losses are only recognised on initial recognition of derivatives when there are observable current market transactions or 

valuation techniques that are based on observable market inputs.

Classification and subsequent measurement
On initial recognition, a financial asset is classified and subsequently measured at amortised cost, FVOCI or FVTPL.

The classification and subsequent measurement of financial assets depend on:

–  The Group's business model for managing the asset; and

–  The cash flow characteristics of the asset (for assets in a ‘hold-to-collect’ or ‘hold-to-collect-and-sell’ business model).

Based on these factors, the Group classifies its financial assets into one of the following categories:

–  Amortised cost
Assets that have not been designated as at FVTPL, and are held within a ‘hold-to-collect’ business model whose objective is to hold 

assets to collect contractual cash flows; and whose contractual terms give rise on specified dates to cash flows that are solely payments 

of principal and interest. The carrying amount of these assets is calculated using the effective interest method and is adjusted on each 

measurement date by the expected credit loss allowance for each asset, with movements recognised in profit or loss.

–  Fair value through other comprehensive income (“FVOCI”)
Assets that have not been designated as at FVTPL, and are held within a ‘hold-to-collect-and-sell’ business model whose objective 

is achieved by both collecting contractual cash flows and selling financial assets; and whose contractual terms give rise on specified 

dates to cash flows that are solely payments of principal and interest (“SPPI”). Movements in the carrying amount of these assets are 

taken through other comprehensive income (“OCI”), except for the recognition of credit impairment gains or losses, interest revenue or 

foreign exchange gains and losses, which are recognised in profit or loss. When a financial asset is derecognised, the cumulative gain 

or loss previously recognised in OCI is reclassified from equity to profit or loss other than in the case of equity instruments designated at 

FVOCI.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements255

1  Accounting policies (continued)

(l)  Financial Assets (continued)
–  Fair value through profit or loss (“FVTPL”)
Financial assets that do not meet the criteria for amortised cost or FVOCI are measured at FVTPL. Gains or losses (excluding interest 

income or expense) on such assets are recognised in profit or loss on an ongoing basis.

In addition, the Group may irrevocably designate a financial asset as at FVTPL that otherwise meets the requirements to be measured 

at amortised cost or at FVOCI if doing so eliminates or significantly reduces an accounting mismatch that would otherwise arise.

–  Embedded derivatives
Certain hybrid contracts may contain both a non-derivative host and an ‘embedded derivative’. Under IFRS 9, there is no bifurcation 

of embedded derivatives from the host financial asset. As a result, such financial assets will generally fail the SPPI test unless the 

embedded derivative does not substantially modify the cash flows that would otherwise be required by the contract. Those failing the 

SPPI test will be classified and measured at FVTPL.

Business model assessment
The Group makes an assessment of the objective of the business model at a portfolio level, as this reflects how portfolios of assets are 

managed to achieve a particular objective, rather than management's intentions for individual assets.
The assessment considers the following:

–  The strategy for the portfolio as communicated by management;

–  How the performance of the portfolio is evaluated and reported to senior management;

–  The risks that impact the performance of the business model, and how those risks are managed;

– 

 How managers of the business are compensated (i.e. based on fair value of assets managed or on the contractual cash flows 

collected); and

–  The frequency, value and timing of sales in prior periods, reasons for those sales, and expectations of future sales activity.

Financial assets that are held for trading or managed within a business model that is evaluated on a fair value basis are measured at 

FVTPL because the business objective is neither hold-to-collect contractual cash flows nor hold-to-collect-and-sell contractual cash 

flows.

Characteristics of the contractual cash flows
An assessment (‘SPPI test’) is performed on all financial assets at origination that are held within a ‘hold-to-collect’ or ‘hold-to-collect-

and-sell’ business model to determine whether the contractual terms of the financial assets give rise on specified dates to cash flows 

that are solely payments of principal and interest on the principal outstanding. For the purposes of this assessment, ‘principal’ is defined 

as the fair value of the financial asset at initial recognition. ‘Interest’ is defined as consideration for the time value of money, for the credit 

risk associated with the principal amount outstanding, and for other basic lending risks and costs (i.e. liquidity, administrative costs), 

and profit margin.

The SPPI test requires an assessment of the contractual terms and conditions to determine whether a financial asset contains any 

terms that could modify the timing or amount of contractual cash flows of the asset, to the extent that they could not be described as 

solely payments of principal and interest. In making this assessment, the Group considers:

– 

 Features that modify the time value of money element of interest (e.g. tenor of the interest rate does not correspond with the 

frequency within which it resets);

–  Terms providing for prepayment and extension;

–  Leverage features;

–  Contingent events that could change the amount and timing of cash flows;

–  Terms that limit the Group's claim to cash flows from specified assets; and

–  Contractually linked instruments.

Contractual terms that introduce exposure to risks or volatility in the contractual cash flows that are unrelated to a basic lending 

arrangement do not give rise to contractual cash flows that are solely payments of principal and interest on the principal amount 

outstanding.

AIB Group plc Annual Financial Report 2019123456Financial Statements256

1  Accounting policies (continued)

(l)  Financial Assets (continued) 
Reclassifications
Reclassifications of financial assets to alternative measurement categories, (e.g. from amortised cost to FVOCI), should be very 

infrequent, and will only occur when, and only when, the Group changes its business model for managing a specific portfolio of financial 

assets.

Investments in equity instruments
Equity instruments are classified and measured at FVTPL with gains and losses reflected in profit or loss.

On initial recognition, the Group may elect to irrevocably designate at FVOCI, an equity instrument that is not held for trading. 

This election is made on an instrument-by-instrument basis. When this election is used, fair value gains and losses are recognised in 

OCI and are not subsequently reclassified to profit or loss on derecognition of the equity instrument.

(m)  Financial liabilities and equity
The Group categorises financial liabilities as at amortised cost or as at fair value through profit or loss.

The Group recognises a financial liability when it becomes party to the contractual provisions of the contract.

Issued financial instruments or their components are classified as liabilities where the substance of the contractual arrangement results 

in the Group having a present obligation to either deliver cash or another financial asset to the holder, to exchange financial instruments 

on terms that are potentially unfavourable or to satisfy the obligation otherwise than by the exchange of a fixed amount of cash or 

another financial asset for a fixed number of equity shares.

Financial liabilities are initially recognised at fair value, being their issue proceeds (fair value of consideration received), net of 

transaction costs incurred. Financial liabilities are subsequently measured at amortised cost, with any difference between the proceeds 

net of transaction costs and the redemption value recognised in the income statement using the effective interest method.

Where financial liabilities are classified as trading they are also initially recognised at fair value with the related transaction costs taken 

directly to the income statement. Gains and losses arising from subsequent changes in fair value are recognised directly in the income 

statement within net trading income.

Preference shares which carry a mandatory coupon are classified as financial liabilities. The dividends on these preference shares are 

recognised in the income statement as interest expense using the effective interest method.

The Group derecognises a financial liability when its contractual obligations are discharged, cancelled or expired. Any gain or loss on 

the extinguishment or re-measurement of a financial liability is recognised in profit or loss.

Issued financial instruments are classified as equity when the Group has no contractual obligation to transfer cash, or other financial 

assets or to issue a variable number of its own equity instruments. Incremental costs directly attributable to the issue of equity 

instruments are shown as a deduction from the proceeds of issue, net of tax.

(n)  Leases
Lessor
Assets leased to customers are classified as finance leases if the lease agreements transfer substantially all the risks and rewards of 

ownership, with or without ultimate legal title. When assets are held subject to a finance lease, the present value of the lease payments, 

discounted at the rate of interest implicit in the lease, is recognised as a receivable. The difference between the total payments 

receivable under the lease and the present value of the receivable is recognised as unearned finance income, which is allocated to 

accounting periods under the pre-tax net investment method to reflect a constant periodic rate of return.

Assets leased to customers are classified as operating leases if the lease agreements do not transfer substantially all the risks and 

rewards of ownership. The leased assets are included within property, plant and equipment on the statement of financial position 

and depreciation is provided on the depreciable amount of these assets on a systematic basis over their estimated useful lives. 

Lease income is recognised on a straight-line basis over the period of the lease unless another systematic basis is more appropriate.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements257

1  Accounting policies (continued)

(n)  Leases (continued) 
Lessee
Leases are recognised, measured and presented in line with IFRS 16 Leases.

Identifying a lease
The Group assesses whether a contract is, or contains, a lease at inception of the contract. A contract is, or contains, a lease if the 

contract conveys the right to control the use of an identified asset for a period of time in exchange for consideration. This assessment 

involves the exercise of judgement about whether it depends on a specified asset, whether the Group obtains substantially all the 

economic benefits from the use of that asset, and whether the Group has the right to direct the use of the asset.

This policy is applied to all of its contracts that meet the definition of a lease.

The Group has elected to apply the practical expedient to account for each lease component and any non-lease component as a single 

lease component.

Lease term
The lease term comprises the non-cancellable period of the lease contract for which the Group has the right to use an underlying asset 
together with:

–  periods covered by an option to extend the lease if the Group is reasonably certain to exercise that option; and

–  periods covered by an option to terminate the lease if the Group is reasonably certain not to exercise that option.

Recognition
The Group recognises a right-of-use asset and a lease liability at the commencement date of the contract for all leases except for short 

term leases of 12 months or less or leases where the underlying asset is of low value i.e. the value of the underlying asset, when new, 

is less than € 5,000/£ 5,000. The commencement date is the date on which a lessor makes an underlying asset available for use by the 

Group.

Initial measurement of right-of-use asset
Right-of-use assets are initially measured at cost, which comprises:

– 

the amount of the initial measurement of the lease liability;

–  any lease payments made at or before the commencement date, less any lease incentives;

–  any initial direct costs incurred by the Group; and

– 

 an estimate of costs to be incurred by the Group in dismantling and removing the underlying assets or restoring the site on which 

the assets are located.

The Group provides for dilapidations/restoration costs where it has been identified or planned that it intends on exiting the premises, 

and/or where it has completed extensive modifications. The Group recognises asset restoration obligations mainly in relation to leased 

head office locations and branches and any other space which would need to be restored to their previous condition when the lease 

ends. Asset restoration obligations are capitalised as part of the cost of right-of-use assets and depreciated over the asset’s estimated 

useful life on a straight-line basis.

Subsequent measurement of right-of-use asset
After the commencement date, a right-of-use asset is measured at cost less any accumulated depreciation and any accumulated 

impairment losses and adjusted for any re-measurement of the lease liability. The Group applies IAS 36 Impairment of Assets as set out 

in the Group’s accounting policy (x) ‘Impairment of property, plant and equipment, goodwill and intangible assets’ to determine whether 

the right-of-use asset is impaired and to account for any impairment loss identified.

The Group depreciates the right-of-use asset from the commencement date to the earlier of the end of the useful life of the right-of-

use asset and the end of the lease term on a straight-line basis. When determining the relevant time period to calculate depreciation, 

the Group uses the lease term as determined in the initial recognition calculation.

AIB Group plc Annual Financial Report 2019123456Financial Statements258

1  Accounting policies (continued)

(n)  Leases (continued)
Initial measurement of lease liability
The lease liability is initially measured at the present value of the lease payments that are payable over the lease term, discounted using 

the interest rate implicit in the lease or, if that rate cannot be readily determined, the Group’s incremental borrowing rate. Generally, the 

Group uses its incremental borrowing rate as the discount rate.

Lease payments included in the measurement of the lease liability comprise the following:

– 

fixed payments, including in-substance fixed payments;

–  variable lease payments that depend on an index or a rate, initially measured using the index or rate as at the commencement date;

–  amounts expected to be payable by the Group under a residual value guarantee;

– 

– 

the exercise price of a purchase option if the Group is reasonably certain to exercise;

lease payments in an optional renewal period if the Group is reasonably certain to exercise an extension option; and

–  payments of penalties for terminating the lease, if the lease term reflects the Group exercising an option to terminate the lease.

Lease payments exclude variable elements which are dependent on external factors, e.g. payments that are based on transaction 

volume/usage. Variable lease payments that are not included in the initial measurement of the lease liability are recognised directly in 

the income statement in the period in which the event or condition that triggers these payments occurs.

VAT payments are not included in the calculation of the lease liability. These are expensed to the income statement when incurred and 

are included in ‘Operating expenses’ (note 13) within ‘General and administrative expenses’.

Where a lease agreement contains a clause to restore the asset to a specified condition i.e. restoration/dilapidation costs, the Group 

recognises a provision for restoration costs under IAS 37 in its statement of financial position under ‘Provisions for liabilities and 

commitments’.

Subsequent measurement of lease liability
After the commencement date, the Group measures the lease liability by:

– 

– 

– 

increasing the carrying amount to reflect interest on the lease liability;

reducing the carrying amount to reflect lease payments made; and

re-measuring the carrying amount to reflect any reassessment or lease modifications.

The lease liability is measured at amortised cost using the effective interest method. It is re-measured when there is a change in future 

lease payments arising from a change in an index or rate, if there is a change in the Group’s estimate of the amount expected to be 

payable under a residual value guarantee, or if the Group changes its assessment of whether it will exercise a purchase, extension or 

termination option.

When the lease liability is re-measured in this way, a corresponding adjustment is made to the carrying amount of the right-of-use asset, 

or is recorded in profit or loss if the carrying amount of the right-of-use asset has been reduced to Nil.

Lease modifications
Lease modifications arise from changes to the underlying contract between the Group and the lessor. The accounting for the 

modification is dependent on whether the modification is considered a separate lease or not.

A lease modification is accounted for as a separate lease if both the modification increases the scope of the lease by adding the right to 

use one or more underlying assets and the consideration for the lease increases by an amount commensurate with the standalone price 

for the increase in scope. If both criteria are met, the Group adopts the accounting policy on the initial recognition and measurement of 

lease liabilities and right-of-use assets.

If a lease modification fails the test above or the modification is of any other type (e.g. a decrease in scope from the original contract), 

the Group must modify the initially recognised components of the lease contract.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements259

1  Accounting policies (continued)

(n)  Leases (continued) 
The accounting treatment required for lease modifications that are not accounted for as separate leases is as follows:

Decrease in scope:
(a)  Re-measure lease liability using revised discount rate*;

(b)  Decrease right-of-use asset by its relative scope compared to the original lease; and

(c)  Difference between (a) and (b) recognised as a gain or loss in the income statement in ‘Profit on disposal of leases’.

All other lease modifications:
(a)  Re-measure lease liability using the revised discount rate*; and

(b)  Re-measure right-of-use asset by same amount.

* The interest rate implicit in the lease for the remainder of the lease term is used. If this cannot be readily determined, the incremental borrowing rate at the 

effective date of the modification is used.

Sublease accounting
Where the Group sub-leases an asset (intermediate lessor) which it has leased from another lessor (the ‘head lessor’ who ultimately 

owns the asset from a legal perspective), the Group, assesses whether the sub-lease is a finance or operating lease in the context of 

the right-of-use asset being leased, not the actual underlying asset.

Statement of financial position
The Group presents right-of-use assets in ‘Property, plant and equipment’ and lease liabilities as a separate line item in the statement of 

financial position.

Practical expedients
The Group has elected to apply the practical expedient not to recognise right-of-use assets and lease liabilities for short term leases 

i.e. leases that have a lease term of 12 months or less and for leases of low-value assets (i.e. leases where the value of the underlying 

asset when new is less than € 5,000/£ 5,000). The lease payments associated with these leases are recognised as an expense on 

a straight-line basis over the lease term. The election to adopt the recognition exemption for short term leases is made by class of 

underlying asset to which the right-of-use relates.

The Group has elected to apply the practical expedient, as allowed by IFRS 16, to apply the Standard to a portfolio of leases with 

similar characteristics when it expects that the effects on the financial statements of applying the Standard to the portfolio would not 

differ materially from applying this Standard to the individual leases within the portfolio. The Group has applied the portfolio approach 

to its leases of motor vehicles and the spaces in which its offsite ATMs are located. On this basis, the Group has made estimates and 

assumptions that reflect the size and composition of the portfolio.

Under IAS 17
Until 31 December 2018, under the requirements of IAS 17, the Group’s policy for operating leases for the comparative period for 
the year ended 31 December 2018 was as follows: Operating lease rentals payable were recognised as an expense in the income 

statement on a straight-line basis over the lease term unless another systematic basis is more appropriate.

(o)  Determination of fair value of financial instruments
The fair value of a financial instrument is the price that would be received to sell an asset or paid to transfer a liability in an orderly 

transaction between market participants at the measurement date in the principal, or in its absence, the most advantageous market to 

which the Group has access at that date. The Group considers the impact of non-performance risk when valuing its financial liabilities.

Financial instruments are initially recognised at fair value and, with the exception of financial assets at fair value through profit or loss, 

the initial carrying amount is adjusted for direct and incremental transaction costs. In the normal course of business, the fair value on 

initial recognition is the transaction price (fair value of consideration given or received). If the Group determines that the fair value at 

initial recognition differs from the transaction price and the fair value is determined by a quoted price in an active market for the same 

financial instrument, or by a valuation technique which uses only observable market inputs, the difference between the fair value at initial 

recognition and the transaction price is recognised as a gain or loss. If the fair value is calculated by a valuation technique that features 

significant market inputs that are not observable, the difference between the fair value at initial recognition and the transaction price 

is deferred. Subsequently, the difference is recognised in the income statement on an appropriate basis over the life of the financial 

instrument, but no later than when the valuation is supported by wholly observable inputs; the transaction matures; or is closed out.

AIB Group plc Annual Financial Report 2019123456Financial Statements260

1  Accounting policies (continued)

(o)  Determination of fair value of financial instruments (continued) 
Subsequent to initial recognition, the methods used to determine the fair value of financial instruments include quoted prices in active 

markets where those prices are considered to represent actual and regularly occurring market transactions. Where quoted prices are 

not available or are unreliable because of market inactivity, fair values are determined using valuation techniques. These valuation 

techniques maximise the use of relevant observable inputs and minimise the use of unobservable inputs. The valuation techniques used 

incorporate the factors that market participants would take into account in pricing a transaction. Valuation techniques include the use of 

recent orderly transactions between market participants, reference to other similar instruments, option pricing models, discounted cash 

flow analysis and other valuation techniques commonly used by market participants.

Quoted prices in active markets
Quoted market prices are used where those prices are considered to represent actual and regularly occurring market transactions for 

financial instruments in active markets.

Valuations for negotiable instruments such as debt and equity securities are determined using bid prices for asset positions and ask 

prices for liability positions.

Where securities are traded on an exchange, the fair value is based on prices from the exchange. The market for debt securities 
largely operates on an ‘over the counter’ basis which means that there is not an official clearing or exchange price for these security 

instruments. Therefore, market makers and/or investment banks (‘contributors’) publish bid and ask levels which reflect an indicative 

price that they are prepared to buy and sell a particular security. The Group’s valuation policy requires that the prices used in 

determining the fair value of securities quoted in active markets must be sourced from established market makers and/or investment 

banks.

Valuation techniques
In the absence of quoted market prices, and in the case of over-the-counter derivatives, fair value is calculated using valuation 

techniques. Fair value may be estimated using quoted market prices for similar instruments, adjusted for differences between the quoted 

instrument and the instrument being valued. Where the fair value is calculated using discounted cash flow analysis, the methodology 

is to use, to the extent possible, market data that is either directly observable or is implied from instrument prices, such as interest rate 

yield curves, equities and commodities prices, credit spreads, option volatilities and currency rates. In addition, the Group considers the 

impact of own credit risk and counterparty risk when valuing its derivative liabilities.

The valuation methodology is to calculate the expected cash flows under the terms of each specific contract and then discount these 

values back to a present value. The assumptions involved in these valuation techniques include:

– 

 The likelihood and expected timing of future cash flows of the instrument. These cash flows are generally governed by the terms of 

the instrument, although management judgement may be required when the ability of the counterparty to service the instrument in 

accordance with the contractual terms is in doubt. In addition, future cash flows may also be sensitive to the occurrence of future 

events, including changes in market rates; and

– 

 Selecting an appropriate discount rate for the instrument, based on the interest rate yield curves including the determination of 

an appropriate spread for the instrument over the risk-free rate. The spread is adjusted to take into account the specific credit risk 

profile of the exposure.

All adjustments in the calculation of the present value of future cash flows are based on factors market participants would take into 

account in pricing the financial instrument.

Certain financial instruments (both assets and liabilities) may be valued on the basis of valuation techniques that feature one or more 

significant market inputs that are not observable. When applying a valuation technique with unobservable data, estimates are made 

to reflect uncertainties in fair values resulting from a lack of market data, for example, as a result of illiquidity in the market. For these 

instruments, the fair value measurement is less reliable. Inputs into valuations based on non-observable data are inherently uncertain 

because there is little or no current market data available from which to determine the price at which an orderly transaction between 

market participants would occur under current market conditions. However, in most cases there is some market data available on which 

to base a determination of fair value, for example historical data, and the fair values of most financial instruments will be based on some 

market observable inputs even where the non-observable inputs are significant. All unobservable inputs used in valuation techniques 

reflect the assumptions market participants would use when fair valuing the financial instrument.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements261

1  Accounting policies (continued)

(o)  Determination of fair value of financial instruments (continued) 
The Group tests the outputs of the valuation model to ensure that it reflects current market conditions. The calculation of fair value for 

any financial instrument may require adjustment of the quoted price or the valuation technique output to reflect the cost of credit risk and 

the liquidity of the market, if market participants would include one, where these are not embedded in underlying valuation techniques or 

prices used.

The choice of contributors, the quality of market data used for pricing, and the valuation techniques used are all subject to internal 

review and approval procedures.

Transfers between levels of the fair value hierarchy
The Group recognises transfers between levels of the fair value hierarchy at the end of the reporting period during which the change 

occurred.

(p)  Sale and repurchase agreements (including stock borrowing and lending)
Financial assets may be lent or sold subject to a commitment to repurchase them (‘repos’). Such securities are retained on the 

statement of financial position when substantially all the risks and rewards of ownership remain with the Group. The liability to the 

counterparty is included separately on the statement of financial position. Similarly, when securities are purchased subject to a 
commitment to resell (‘reverse repos’), or where the Group borrows securities, but does not acquire the risks and rewards of ownership, 

the transactions are treated as collateralised loans, and the securities are not usually included in the statement of financial position. 

The difference between the sale and repurchase price is accrued over the life of the agreements using the effective interest method. 

Securities lent to counterparties are also retained in the financial statements. The exception to this is where these are sold to third 

parties, at which point the obligation to repurchase the securities is recorded as a trading liability at fair value and any subsequent gain 

or loss included in trading income.

(q)  Derivatives and hedge accounting
Derivatives, such as interest rate swaps, options and forward rate agreements, futures, currency swaps and options, and equity 

index options are used for trading purposes while interest rate swaps, currency swaps, cross currency interest rate swaps and credit 

derivatives are used for hedging purposes.

The Group maintains trading positions in a variety of financial instruments including derivatives. Trading transactions arise both as a 

result of activity generated by customers and from proprietary trading with a view to generating incremental income.

Non-trading derivative transactions comprise transactions held for hedging purposes as part of the Group’s risk management strategy 

against assets, liabilities, positions and cash flows.

Derivatives
Derivatives are measured initially at fair value on the date on which the derivative contract is entered into and subsequently 

re-measured at fair value. Fair values are obtained from quoted market prices in active markets, including recent market transactions, 

and from valuation techniques using discounted cash flow models and option pricing models as appropriate. Derivatives are included in 

assets when their fair value is positive, and in liabilities when their fair value is negative, unless there is the legal ability and intention to 

settle an asset and liability on a net basis.

The best evidence of the fair value of a derivative at initial recognition is the transaction price (i.e. the fair value of the consideration 

given or received) unless the fair value of that instrument is evidenced by comparison with other observable current market transactions 

in the same instrument (i.e. without modification or repackaging) or based on a valuation technique whose variables include only data 

from observable markets.

Profits or losses are only recognised on initial recognition of derivatives when there are observable current market transactions or 

valuation techniques that are based on observable market inputs.

AIB Group plc Annual Financial Report 2019123456Financial Statements262

1  Accounting policies (continued)

(q)  Derivatives and hedge accounting (continued)
Hedging
The Group has opted to remain with the IAS 39 hedge accounting requirements until macro hedge accounting is addressed by the IASB 

as part of a separate project. This is an accounting policy choice allowed by IFRS 9.

All derivatives are carried at fair value and the accounting treatment of the resulting fair value gain or loss depends on whether the 

derivative is designated as a hedging instrument, and if so, the nature of the item being hedged. Where derivatives are held for 

risk management purposes, and where transactions meet the criteria specified in IAS 39 Financial Instruments: Recognition and 

Measurement, the Group designates certain derivatives as either:

–  hedges of the fair value of recognised assets or liabilities or firm commitments (‘fair value hedge’); or

– 

 hedges of the exposure to variability of cash flows attributable to a recognised asset or liability, or a highly probable forecasted 

transaction (‘cash flow hedge’); or

–  hedges of a net investment in a foreign operation.

When a financial instrument is designated as a hedge, the Group formally documents the relationship between the hedging instrument 

and hedged item as well as its risk management objectives and its strategy for undertaking the various hedging transactions. The Group 

also documents its assessment, both at hedge inception and on an ongoing basis, of whether the derivatives that are used in hedging 
transactions are highly effective in offsetting changes in fair values or cash flows of the hedged items.

The Group discontinues hedge accounting when:

a) 

b) 

c) 

it is determined that a derivative is not, or has ceased to be, highly effective as a hedge;

the derivative expires, or is sold, terminated, or exercised;

the hedged item matures or is sold or repaid; or

d)  a forecast transaction is no longer deemed highly probable.

To the extent that the changes in the fair value of the hedging derivative differ from changes in the fair value of the hedged risk in the 

hedged item; or the cumulative change in the fair value of the hedging derivative differs from the cumulative change in the fair value of 

expected future cash flows of the hedged item, ineffectiveness arises. The amount of ineffectiveness, (taking into account the timing of 

the expected cash flows, where relevant) provided it is not so great as to disqualify the entire hedge for hedge accounting, is recorded in 

the income statement.

In certain circumstances, the Group may decide to cease hedge accounting even though the hedge relationship continues to be highly 

effective by no longer designating the financial instrument as a hedge.

Fair value hedge accounting
Changes in fair value of derivatives that qualify and are designated as fair value hedges are recorded in the income statement, together 

with changes in the fair value of the hedged asset or liability that are attributable to the hedged risk. If the hedge no longer meets the 

criteria for hedge accounting, the fair value hedging adjustment cumulatively made to the carrying value of the hedged item is, for items 

carried at amortised cost, amortised over the period to maturity of the previously designated hedge relationship using the effective 

interest method. For debt securities measured at FVOCI, the fair value adjustment for hedged items is recognised in the income 

statement using the effective interest method. If the hedged item is sold or repaid, the unamortised fair value adjustment is recognised 

immediately in the income statement.

Cash flow hedge accounting
The effective portion of changes in the fair value of derivatives that are designated and qualify as cash flow hedges is initially recognised 

directly in other comprehensive income and included in the cash flow hedging reserve in the statement of changes in equity. The amount 

recognised in other comprehensive income is reclassed to profit or loss as a reclassification adjustment in the same period as the 

hedged cash flows affect profit or loss, and in the same line item in the statement of comprehensive income. Any ineffective portion of 

the gain or loss on the hedging instrument is recognised in the income statement immediately.

When a hedging instrument expires or is sold, or when a hedge no longer meets the criteria for hedge accounting, any cumulative gain 

or loss recognised in other comprehensive income from the time when the hedge was effective remains in equity and is reclassified to 

the income statement as a reclassification adjustment as the forecast transaction affects profit or loss. When a forecast transaction is 

no longer expected to occur, the cumulative gain or loss that was recognised in other comprehensive income from the period when the 
hedge was effective is reclassified to the income statement.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements263

1  Accounting policies (continued)

(q)  Derivatives and hedge accounting (continued) 
Net investment hedge
Hedges of net investments in foreign operations, including monetary items that are accounted for as part of the net investment, are 

accounted for similarly to cash flow hedges. The effective portion of the gain or loss on the hedging instrument is recognised in other 

comprehensive income and the ineffective portion is recognised immediately in the income statement. The cumulative gain or loss 

previously recognised in other comprehensive income is recognised in the income statement on the disposal or partial disposal of the 

foreign operation. Hedges of net investments may include non-derivative liabilities as well as derivative financial instruments.

Derivatives that do not qualify for hedge accounting
Certain derivative contracts entered into as economic hedges do not qualify for hedge accounting. Changes in the fair value of these 

derivative instruments are recognised immediately in the income statement.

(r)  Derecognition
Financial assets
The Group derecognises a financial asset when the contractual rights to the cash flows from the financial asset expire or it transfers 

the rights to receive the contractual cash flows in a transaction in which substantially all of the risks and rewards of ownership of the 

financial asset are transferred or in which the Group neither transfers nor retains substantially all of the risks and rewards of ownership 
and it does not retain control of the financial asset.

On derecognition of a financial asset, the difference between the carrying amount of the asset and the sum of (i) the consideration 

received (including any new asset obtained less any new liability assumed) and (ii) any cumulative gain or loss that had been 

recognised in OCI is recognised in profit or loss. Relevant costs incurred with the disposal of a financial asset are deducted in computing 

the gain or loss on disposal.

Any cumulative gain/loss recognised in OCI in respect of equity investment securities designated as at FVOCI is not recognised in 

profit or loss on derecognition of such securities. However, the amount held in investment securities reserves is transferred to revenue 

reserves on derecognition. Any interest in transferred financial assets that qualify for derecognition that is created or retained by the 

Group is recognised as a separate asset or liability.

The Group enters into transactions whereby it transfers assets recognised on its statement of financial position, but retains either all 

or substantially all of the risks and rewards of the transferred assets or a portion of them. In such cases, the transferred assets are not 

derecognised. Examples of such transactions are securities lending and sale-and-repurchase transactions.

In transactions in which the Group neither retains nor transfers substantially all of the risks and rewards of ownership of a financial asset 

and it retains control over the asset, the Group continues to recognise the asset to the extent of its continuing involvement, determined 

by the extent to which it is exposed to changes in the value of the transferred asset.

In certain transactions, the Group retains the obligation to service the transferred financial asset for a fee. The transferred asset is 

derecognised if it meets the derecognition criteria. An asset or liability is recognised for the servicing contract if the servicing fee is more 

than adequate or is less than adequate for performing the servicing.

The write-off of a financial asset constitutes a derecognition event. Where a financial asset is partially written-off, and the portion written-

off comprises specifically identified cash flows, this will constitute a derecognition event for that part written-off.

(s)  Impairment of financial assets
The Group recognises loss allowances for expected credit losses at each balance sheet date for the following financial instruments that 

are not measured at FVTPL:

–  Financial assets at amortised cost;

–  Financial assets at FVOCI (except for equity instruments);

–  Lease receivables;

–  Financial guarantee contracts issued; and

–  Loan commitments issued.

Investments in equity instruments are recognised at fair value, accordingly, expected credit losses are not recognised separately for 
equity instruments.

AIB Group plc Annual Financial Report 2019123456Financial Statements264

1  Accounting policies (continued)

(s)  Impairment of financial assets (continued) 
ECLs are the weighted average of credit losses. These are an estimate of credit losses over the life of a financial instrument.

When measuring ECLs, the Group takes into account:

–  probability-weighted outcomes;

– 

– 

the time value of money so that ECLs are discounted to the reporting date; and

 reasonable and supportable information that is available without undue cost or effort at the reporting date about past events, 

current conditions and forecasts of future economic conditions.

The amount of ECLs recognised as a loss allowance depends on the extent of credit deterioration since initial recognition. There are two 

measurement bases:

– 

 12-month ECLs (Stage 1), which applies to all items as long as there is no significant deterioration in credit quality since initial 

recognition; and

– 

 Lifetime ECLs (Stages 2 and 3), which applies when a significant increase in credit risk has occurred on an individual or collective 

basis.

The 12 month ECL is the portion of lifetime expected credit losses that represent the expected credit losses that result from default 

events on a financial instrument that are possible within the 12 months after the reporting date. Lifetime ECL is the expected credit 
losses that result from all possible default events over the expected life of a financial instrument.

In the case of Stage 2, credit risk on the financial instrument has increased significantly since initial recognition but the instrument is not 

considered credit impaired. For a financial instrument in Stage 3, credit risk has increased significantly since initial recognition and the 

instrument is considered credit impaired.

Financial assets are allocated to stages dependent on credit quality relative to when the asset was originated.

A financial asset can only originate in either Stage 1 or as purchased or originated credit impaired (“POCI”). The ECL held against an 

asset depends on a number of factors, one of which is its stage allocation. Assets allocated to Stage 2 and Stage 3 have lifetime ECLs. 

Collateral and other credit enhancements are not considered as part of stage allocation. Collateral is reflected in the Group’s loss given 

default models (‘LGD’).

Purchased or originated credit impaired
Purchased or originated credit impaired (“POCI”) financial assets are those that are credit-impaired on initial recognition. The Group 

may originate a credit-impaired financial asset following a substantial modification of a distressed financial asset that resulted in 

derecognition of the original financial asset.

POCIs are assets originated credit impaired where the difference between the discounted contractual cash flows and the fair value at 

origination is greater than or equal to 5%. The Group uses an appropriate discount rate for measuring ECL in the case of POCIs which 

is the credit-adjusted EIR. This rate is used to discount the expected cash flows of such assets to fair value on initial recognition.

POCIs remain outside of the normal stage allocation process for the lifetime of the obligation. The ECL for POCIs is always measured 

at an amount equal to lifetime expected credit losses. The amount recognised as a loss allowance for these assets is the cumulative 

changes in lifetime expected credit losses since the initial recognition of the assets rather than the total amount of lifetime expected 

credit losses.

At each reporting date, the Group recognises the amount of the change in lifetime expected credit losses as a credit impairment gain or 

loss in the income statement. Favourable changes in lifetime expected credit losses are recognised as a credit impairment gain, even if 

the favourable changes exceed the amount previously recognised in profit or loss as a credit impairment loss.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements265

1  Accounting policies (continued)

(s)  Impairment of financial assets (continued) 
Modification
From time to time, the Group will modify the original terms of a customer’s loan either as part of the ongoing relationship or arising from 

changes in the customer’s circumstances such as when that customer is unable to make the agreed original contractual repayments.

A modification refers to either:

–  A change to the previous terms and conditions of a debt contract; or

–  A total or partial refinancing of a debt contract.

Modifications may occur for both customers in distress and for those not in distress. Any financial asset that undergoes a change or 

renegotiation of cash flows and is not derecognised is a modified financial asset.

When modification does not result in derecognition, the modified assets are treated as the same continuous lending agreement 

but requires a modification gain or loss to be taken to profit or loss immediately. The gross carrying amount of the financial asset is 

recalculated as the present value of the renegotiated or modified contractual cash flows discounted at the financial asset’s original 

effective interest rate. Any costs or fees incurred adjust the carrying amount of the modified financial asset and are amortised over the 

remaining term of the modified financial asset.

The stage allocation for modified assets which are not derecognised is by reference to the credit risk at initial recognition of the original, 
unmodified contractual terms i.e. the date of initial recognition is not reset.

Where renegotiation of the terms of a financial asset leads to a customer granting equity to the Group in exchange for any loan balance 
outstanding, the new instrument is recognised at fair value with any difference to the loan carrying amount recognised in the income 
statement.

Derecognition occurs if a modification or restructure is substantial on a qualitative or quantitative basis. Accordingly, certain forborne 
assets are derecognised. The modified/restructured asset (derecognised forborne asset (‘DFA’)) is considered a ‘new financial 
instrument’ and the date that the new asset is recognised is the date of initial recognition from this point forward. DFAs are allocated to 
Stage 1 on origination and follow the normal staging process, thereafter.

If there is evidence of credit impairment at the time of initial recognition of a DFA, and the fair value at recognition is at a discount to the 
contractual amount of the obligation, the asset is deemed to be a POCI. POCIs are not allocated to stages but are assigned a lifetime 
PD and ECL for the duration of the obligation’s life. Where the modification/restructure of a non-forborne credit obligation results in 
derecognition, the new loan is originated in Stage 1 and follows the normal staging process thereafter.

Collateralised financial assets – Repossessions
The ECL calculation for a collateralised financial asset reflects the cash flows that may result from foreclosure, costs for obtaining and 

settling the collateral, and whether or not foreclosure is probable.

For loans that are credit impaired, the Group may repossess collateral previously pledged as security in order to achieve an orderly 
realisation of the loan. The Group will then offer this repossessed collateral for sale. However, if the Group believes the proceeds of 
the sale will comprise only part of the recoverable amount of the loan with the customer remaining liable for any outstanding balance, 
the loan continues to be recognised and the repossessed asset is not recognised. However, if the Group believes that the sale proceeds 
of the asset will comprise all or substantially all of the recoverable amount of the loan, the loan is derecognised and the acquired asset 
is accounted for in accordance with the applicable accounting standard. Any further impairment of the repossessed asset is treated as 
an impairment of that asset and not as a credit impairment of the original loan.

Financial assets at FVOCI
The ECL allowance for financial assets measured at FVOCI does not reduce the carrying amount in the statement of financial position 

because the carrying amount of these assets is fair value. However, an amount equal to the ECL allowance that would arise if the assets 

were measured at amortised cost is recognised in other comprehensive income (‘OCI’) as an accumulated credit impairment amount, 

with a corresponding charge to profit or loss. The accumulated loss recognised in OCI is recycled to the profit or loss upon derecognition 
of the assets (together with other accumulated gains and losses in OCI).

AIB Group plc Annual Financial Report 2019123456Financial Statements266

1  Accounting policies (continued)

(s)  Impairment of financial assets (continued) 
Write-offs and debt forgiveness
The Group reduces the gross carrying amount of a financial asset either partially or fully when there is no reasonable expectation of 

recovery.

Where there is no formal debt forgiveness agreed with the customer, the Group may write-off a loan either partially or fully when there 
is no reasonable expectation of recovery. This is considered a non-contracted write-off. In this case, the borrower remains fully liable for 
the credit obligation and is not advised of the write-off.

Once a financial asset is written-off either partially or fully, the amount written-off cannot subsequently be recognised on the balance 
sheet. It is only when cash is received in relation to the amount written-off that income is recognised in the income statement as a 
‘recovery of bad debt previously written-off’.

Debt forgiveness arises where there is a formal contract agreed with the customer for the write-off of a loan.

(t)  Collateral and netting
The Group enters into master netting agreements with counterparties, to ensure that if an event of default occurs, all amounts 

outstanding with those counterparties will be settled on a net basis.

Collateral
The Group obtains collateral in respect of customer advances where this is considered appropriate. The collateral normally takes the 

form of a lien over the customer’s assets and gives the Group a claim on these assets for both existing and future customer liabilities. 

The collateral is, in general, not recorded on the statement of financial position.

The Group also receives collateral in the form of cash or securities in respect of other credit instruments, such as stock borrowing 

contracts and derivative contracts in order to reduce credit risk. Collateral received in the form of securities is not recorded on 

the statement of financial position. Collateral received in the form of cash is recorded on the statement of financial position with a 

corresponding liability. Therefore, in the case of cash collateral, these amounts are assigned to deposits received from banks or other 

counterparties. Any interest payable or receivable arising is recorded as interest expense or interest income respectively.

In certain circumstances, the Group will pledge collateral in respect of its own liabilities or borrowings. Collateral pledged in the form 

of securities or loans and advances continues to be recorded on the statement of financial position. Collateral paid away in the form 

of cash is recorded in loans and advances to banks or customers. Any interest payable or receivable arising is recorded as interest 

expense or interest income respectively.

Netting
Financial assets and financial liabilities are offset and the net amount reported on the statement of financial position if, and only if, there 

is a currently enforceable legal right to set off the recognised amounts and there is an intention to settle on a net basis, or to realise the 

asset and settle the liability simultaneously. This is not generally the case with master netting agreements, therefore, the related assets 
and liabilities are presented gross on the statement of financial position.

(u)  Financial guarantees and loan commitment contracts
Financial guarantees are given to banks, financial institutions and other bodies on behalf of customers to secure loans, overdrafts and 

other banking facilities (‘facility guarantees’) and to other parties in connection with the performance of customers under obligations 

relating to contracts, advance payments made by other parties, tenders, retentions and the payment of import duties. In its normal 

course of business, Allied Irish Banks, p.l.c. (the principal operating company) issues financial guarantees to other Group entities.

A loan commitment is a contract with a borrower to provide a loan or credit on specified terms at a future date. The contract may or may 

not be cancelled unconditionally at any time without notice depending on the terms of the contract.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements267

1  Accounting policies (continued)

(u)  Financial guarantees and loan commitment contracts (continued)
Financial guarantees and loan commitment contracts are initially recognised in the financial statements at fair value on the date that the 

guarantee or loan commitment is given. Subsequent to initial recognition, the Group applies the impairment provisions of IFRS 9 and 

calculates an ECL allowance for financial guarantees and loan commitment contracts that are not measured at FVTPL.

The origination date for such contracts is the date when the contracts become irrevocable. The credit risk at this date is used to 

determine if a significant increase in credit risk has subsequently occurred.

The ECL allowance calculated on financial guarantees and loan commitment contracts is reported within IAS 37 Provisions, Contingent 

Liabilities and Contingent Assets.

(v)  Property, plant and equipment
Property, plant and equipment are stated at cost, or deemed cost, less accumulated depreciation and provisions for impairment, if any. 

Additions and subsequent expenditures are capitalised only to the extent that they enhance the future economic benefits expected to 

be derived from the asset. No depreciation is provided on freehold land. Property, plant and equipment are depreciated on a straight 

line basis over their estimated useful economic lives. Depreciation is calculated based on the gross carrying amount, less the estimated 

residual value at the end of the assets’ economic lives.

The Group uses the following useful lives when calculating depreciation:

Freehold buildings and long-leasehold property 

50 years

Short leasehold property   

life of lease, up to 50 years

Costs of adaptation of freehold and leasehold property

Branch properties 

  Office properties 

Computers and similar equipment  

Fixtures and fittings and other equipment  

up to 10 years(1)
up to 15 years(1)
3 – 7 years

5 – 10 years

The Group depreciates right-of-use assets arising under lease obligations from the commencement date of a lease to the earlier of the 

end of the useful life of the right-of-use asset and the end of the lease term on a straight-line basis. When determining the relevant time 

period to calculate depreciation, the Group uses the lease term as determined in the initial recognition calculation.

The Group reviews its depreciation rates regularly, at least annually, to take account of any change in circumstances. When deciding on 

useful lives and methods, the principal factors that the Group takes into account are the expected rate of technological developments 

and expected market requirements for, and the expected pattern of usage of, the assets. When reviewing residual values, the Group 

estimates the amount that it would currently obtain for the disposal of the asset, after deducting the estimated cost of disposal if the 

asset was already of the age and condition expected at the end of its useful life.

Gains and losses on disposal of property, plant and equipment are included in the income statement. It is Group policy not to revalue its 

property, plant and equipment.

(1)Subject to the maximum remaining life of the lease.

(w)  Intangible assets and goodwill
Computer software and other intangible assets
Computer software and other intangible assets are stated at cost, less amortisation on a straight-line basis and provisions for 

impairment, if any. The identifiable and directly associated external and internal costs of acquiring and developing software are 

capitalised where the software is controlled by the Group, and where it is probable that future economic benefits that exceed its 

cost will flow from its use over more than one year. Costs associated with maintaining software are recognised as an expense when 
incurred. Capitalised computer software is amortised over 3 to 7 years. Other intangible assets are amortised over the life of the asset. 

Computer software and other intangible assets are reviewed for impairment when there is an indication that the asset may be impaired. 

Intangible assets not yet available for use are reviewed for impairment on an annual basis.

AIB Group plc Annual Financial Report 2019123456Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
268

1  Accounting policies (continued)

(w)  Intangible assets and goodwill (continued)
Acquired intangible assets
Customer related intangible assets and brands acquired in a business combination are recognised at fair value at acquisition date.

Customer related intangible assets and brands have a finite useful life and are carried at cost less accumulated amortisation. 

Amortisation is calculated using the straight-line basis to allocate the cost over their estimated useful life (6 years).

Goodwill
Goodwill is not amortised but is tested for impairment in accordance with accounting policy (x) as set out below.

(x)  Impairment of property, plant and equipment, goodwill and intangible assets
Annually, or more frequently where events or changes in circumstances dictate, property, plant and equipment, goodwill and intangible 

assets are assessed for indications of impairment. If indications are present, these assets are subject to an impairment review. Goodwill 

and intangible assets not yet available for use are subject to an annual impairment review.

The impairment review comprises a comparison of the carrying amount of the asset or cash generating unit with its recoverable 

amount. Cash-generating units are the lowest level at which management monitors the return on investment in assets. The recoverable 

amount is determined as the higher of fair value less costs to sell the asset or cash generating unit and its value in use. Value in 

use is calculated by discounting the expected future cash flows obtainable as a result of the asset's continued use, including those 

resulting from its ultimate disposal, at a market-based discount rate on a pre-tax basis. For intangible assets not yet available for use, 

the impairment review takes into account the cash flows required to bring the asset into use.

The carrying values of property, plant and equipment, goodwill and intangible assets are written down by the amount of any impairment 

and this loss is recognised in the income statement in the period in which it occurs. A previously recognised impairment loss may be 

reversed in part or in full when there is an indication that the impairment loss may no longer exist and there has been a change in the 

estimates used to determine the asset’s recoverable amount. The carrying amount of the asset will only be increased up to the amount 

that it would have been had the original impairment not been recognised. Impairment losses on goodwill are not reversed.

(y)  Disposal groups and non-current assets held for sale
A non-current asset or a disposal group comprising assets and liabilities is classified as held for sale if it is expected that its carrying 

amount will be recovered principally through sale rather than through continuing use, it is available for immediate sale and sale is highly 

probable within one year. For the sale to be highly probable, the appropriate level of management must be committed to a plan to sell 

the asset or disposal group.

On initial classification as held for sale, generally, non-current assets and disposal groups are measured at the lower of previous 

carrying amount and fair value less costs to sell with any adjustments taken to the income statement. The same applies to gains and 

losses on subsequent re-measurement. However, financial assets within the scope of IFRS 9 continue to be measured in accordance 

with that standard.

Impairment losses subsequent to classification of assets as held for sale are recognised in the income statement. Subsequent increases 

in fair value, less costs to sell of the assets that have been classified as held for sale are recognised in the income statement to the 

extent that the increase is not in excess of any cumulative impairment loss previously recognised in respect of the asset. Assets 

classified as held for sale are not depreciated.

Gains and losses on re-measurement and impairment losses subsequent to classification as disposal groups and non-current assets 

held for sale are shown within continuing operations in the income statement, unless they qualify as discontinued operations.

Disposal groups and non-current assets held for sale which are not classified as discontinued operations are presented separately from 

other assets and liabilities on the statement of financial position. Prior periods are not reclassified.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements269

1  Accounting policies (continued)

(z)  Non-credit risk provisions
Provisions are recognised for present legal or constructive obligations arising as consequences of past events where it is probable that 

a transfer of economic benefit will be necessary to settle the obligation, and it can be reliably estimated.

When the effect is material, provisions are determined by discounting expected future cash flows at a pre-tax rate that reflects current 

market assessments of the time value of money and, where appropriate, the risks specific to the liability. Payments are deducted from 

the present value of the provision, and interest at the relevant discount rate is charged annually to interest expense using the effective 

interest method. Changes in the present value of the liability as a result of movements in interest rates are included in other income. 

The present value of provisions is included in other liabilities.

When a decision is made that a leasehold property will cease to be used in the business, provision is made, where the unavoidable 

costs of future obligations relating to the lease are expected to exceed anticipated income. Before the provision is established, 

the Group recognises any impairment loss on the assets associated with the lease contract.

Restructuring costs
Where the Group has a formal plan for restructuring a business and has raised valid expectations in the areas affected by the 

restructuring by starting to implement the plan or announcing its main features, provision is made for the anticipated cost of 
restructuring, including retirement benefits and redundancy costs, when an obligation exists. The provision raised is normally utilised 

within twelve months. Future operating costs are not provided for.

Legal claims and other contingencies
Provisions are made for legal claims where the Group has present legal or constructive obligations as a result of past events and it is 

more likely than not that an outflow of resources will be required to settle the obligation and the amount can be reliably estimated.

Contingent liabilities are possible obligations whose existence will be confirmed only by the occurrence of uncertain future events or 

present obligations where the transfer of economic benefit is uncertain or cannot be reliably estimated. Contingent liabilities are not 

recognised but are disclosed in the notes to the financial statements unless the possibility of the transfer of economic benefit is remote.

A provision is recognised for a constructive obligation where a past event has led to an obligating event. This obligating event has left 

the Group with little realistic alternative but to settle the obligation and the Group has created a valid expectation in other parties that it 

will discharge the obligation.

(aa)  Equity
Issued financial instruments, or their components, are classified as equity where they meet the definition of equity and confer on the 

holder a residual interest in the assets of the Group.

On extinguishment of equity instruments, gains or losses arising are recognised net of tax directly in the statement of changes in equity.

Share capital
Share capital represents funds raised by issuing shares in return for cash or other consideration. Share capital comprises ordinary 

shares and Subscriber Shares of the entity.

Share premium
When shares are issued at a premium whether for cash or otherwise, the excess of the amount received over the par value of the 

shares is transferred to share premium.

Share issue costs
Incremental costs directly attributable to the issue of new shares or options are charged, net of tax, to equity.

AIB Group plc Annual Financial Report 2019123456Financial Statements270

1  Accounting policies (continued)

(aa)  Equity (continued)
Dividends and distributions
Dividends on ordinary shares are recognised in equity in the period in which they are approved by the Company’s shareholders, or in 

the case of the interim dividend when they become irrevocable having already been approved for payment by the Board of Directors. 

The interim dividend may be cancelled at any time prior to the actual payment.

Dividends declared after the end of the reporting date are disclosed in note 57.

Other equity interests
Other equity interests include

–  Additional Tier 1 Perpetual Contingent Temporary Write Down Securities (AT1s) (note 43); and

– 

 Warrants to acquire a fixed number of the company shares for a fixed amount of currency are classified as equity instruments and 

are recognised on initial recognition at the fair value of consideration received.

Distributions on the AT1s are recognised in equity when approved for payment by the Board of Directors.

Other capital reserves
Other capital reserves represent transfers from retained earnings in accordance with relevant legislation.

Capital contributions
Capital contributions represent the receipt of non-refundable considerations arising from transactions with the Irish Government 

(note 53). These contributions comprise both financial and non-financial net assets. The contributions are classified as equity and 

may be either distributable or non-distributable. Capital contributions are distributable if the assets received are in the form of cash or 

another asset that is readily convertible to cash, otherwise, they are treated as non-distributable. Capital contributions in the statement 

of financial position arose during 2011 from (a) EBS transaction and (b) non-refundable receipts from the Irish Government and the 

NPRFC.

The capital contribution from the EBS transaction is treated as non-distributable as the related net assets received were largely non-

cash in nature.

Non-refundable receipts of € 6,054 million from the Irish Government and the NPRFC are distributable. These are included in revenue 

reserves.

Capital redemption reserves
Capital redemption reserves arose in 2015 from the redemption of 2,140 million 2009 Preference Shares whereby on redemption, the 

nominal value of shares redeemed was transferred from the share capital account to the capital redemption reserve account. In addition, 

the nominal value of treasury shares cancelled was transferred from the share capital to the capital redemption reserve account.

In 2018, Subscriber Shares were redeemed resulting in a transfer of € 25,000 from revenue reserves to capital redemption reserves.

Revaluation reserves
Revaluation reserves represent the unrealised surplus, net of tax, which arose on revaluation of properties prior to the implementation of 

IFRS at 1 January 2004.

Investment securities reserves
Investment securities reserves represent the net unrealised gain or loss, net of tax, arising from the recognition in the statement of 

financial position of investment securities at FVOCI.

On disposal of equity securities which had been designated at FVOCI on initial recognition, any amounts held in the investment 

securities reserves account is transferred directly to revenue reserves without recycling through profit or loss.

Cash flow hedging reserves
Cash flow hedging reserves represent the net gains or losses, net of tax, on effective cash flow hedging instruments that will be 

reclassified to the income statement when the hedged transaction affects profit or loss.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements271

1  Accounting policies (continued)

(aa)  Equity (continued)
Revenue reserves
Revenue reserves represent retained earnings of the parent company, subsidiaries and associated undertakings together with amounts 

transferred from issued share capital, share premium and capital redemption reserves following Irish High Court approval. They also 

include amounts arising from the capital reduction which followed the ‘Scheme of Arrangement’ undertaken by the Group in December 

2017.

The cumulative surplus/deficit within the defined benefit pension schemes and other appropriate adjustments are included in/offset 

against revenue reserves.

Foreign currency cumulative translation reserves
The foreign currency cumulative translation reserves represent the cumulative gains and losses on the retranslation of the Group’s net 

investment in foreign operations, at the rate of exchange at the year end reporting date net of the cumulative gain or loss on instruments 

designated as net investment hedges.

Merger reserve
The merger reserve arose following the Scheme of Arrangement approved by the Irish High Court in December 2017 where a new 
company, AIB Group plc (“the Company”), was introduced as the holding company of AIB Group (note 45).

In the consolidated financial statements of AIB Group plc, the carrying value of the investment in Allied Irish Banks, p.l.c. by AIB Group 

plc was eliminated against the share capital and share premium account in Allied Irish Banks, p.l.c. and the merger reserve in AIB Group 

plc resulting in a negative merger reserve.

In AIB Group plc’s company financial statements, impairment losses which arise from AIB Group plc’s investment in Allied Irish Banks, 

p.l.c. will be charged to the profit or loss account and transferred to the merger reserve in so far as a credit balance remains in the 

merger reserve.

Non-controlling interests
Non-controlling interests comprise equity interests which relate to the interests of outside shareholders in consolidated subsidiaries. 

They also include other equity instruments such as additional tier 1 securities issued by consolidated subsidiaries.

(ab)  Cash and cash equivalents
For the purposes of the cash flow statement, cash comprises cash on hand and demand deposits, and cash equivalents comprise 

highly liquid investments that are convertible into cash with an insignificant risk of changes in value and with a maturity of less than three 

months from the date of acquisition.

(ac)  Segment reporting
An operating segment is a component of the Group that engages in business activities from which it earns revenues and incurs 
expenses. The Group has identified reportable segments on the basis of internal reports about components of the Group that are 

regularly reviewed by the Chief Operating Decision Maker (“CODM”) in order to allocate resources to the segment and assess its 

performance. Based on this identification, the reportable segments are the operating segments within the Group, the head of each being 

a member of the Executive Committee. The Executive Committee is the CODM and it relies primarily on the management accounts to 

assess performance of the reportable segments and when making resource allocation decisions.

Transactions between operating segments are on normal commercial terms and conditions, with internal charges and transfer pricing 

adjustments reflected in the performance of each operating segment. Revenue sharing agreements are used to allocate external 

customer revenues to an operating segment on a reasonable basis.

Geographical segments provide products and services within a particular economic environment that is subject to risks and rewards 

that are different to those components operating in other economic environments. The geographical distribution of profit before taxation 

is based primarily on the location of the office recording the transaction. In addition, geographic distribution of loans and related 

impairment is also based on the location of the office recording the transaction.

AIB Group plc Annual Financial Report 2019123456Financial Statements272

1  Accounting policies (continued)

(ad)  Prospective accounting changes
The following amendments to IFRS 3 which have been approved by the IASB, but not early adopted by the Group, may impact the 

Group’s financial reporting in future periods. However, their impact can only be assessed as a situation arises.

Amendments to IFRS 3 Business Combinations
The amendments to IFRS 3 Business Combinations, which were issued in October 2018, clarify the definition of a business through the 

following changes:

– 

 To be considered a business, an acquired set of activities and assets must include, at a minimum, an input and a substantive 

process;

– 

 They narrow the definitions of a business and outputs by focusing on goods and services provided to customers and by removing 

the reference to an ability to reduce costs.

Effective date: Business combinations where the acquisition date is on or after annual reporting periods beginning on or after 

1 January 2020.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements273

2  Critical accounting judgements and estimates
The preparation of financial statements requires management to make judgements, estimates and assumptions that affect the 

application of policies and reported amounts of certain assets, liabilities, revenues and expenses, and disclosures of contingent assets 

and liabilities. The estimates and assumptions are based on historical experience and various other factors that are believed to be 

reasonable under the circumstances. Since management judgement involves making estimates concerning the likelihood of future 

events, the actual results could differ from those estimates. The accounting policies that are deemed critical to the Group’s results and 

financial position, in terms of the materiality of the items to which the policy is applied and the estimates that have a significant impact 

on the financial statements are set out in this section. In addition, estimates with a significant risk of material adjustment in the next year 

are also discussed.

Significant judgements
The significant judgements made by the Group in applying its accounting policies are set out below. The application of these judgements 

also necessarily involves estimations, apart from that relating to retirement benefit obligations, which are discussed separately.

–  Deferred taxation;

– 

Impairment of financial assets;

–  Retirement benefit obligations;

–  Provisions for liabilities and commitments; and

–  Determination of fair value of financial instruments.

Deferred taxation
The Group’s accounting policy for deferred tax is set out in accounting policy (k) in note 1. Details of the Group’s deferred tax assets and 

liabilities are set out in note 33.

A key judgement in relation to the recoverability of deferred tax assets is that it is probable that there will be sufficient future taxable 

profits against which the losses can be used.

Deferred tax assets are recognised for unused tax losses to the extent that it is probable (defined for this purpose as more likely than 

not) that there will be sufficient future taxable profits against which the losses can be used. For a company with a history of recent 

losses, there must be convincing other evidence to underpin this assessment.

The recognition of the deferred tax assets relies on the assessment of future profitability and the sufficiency of those profits to absorb 

losses carried forward. It requires significant judgements to be made about the projection of long term future profitability because of the 

period over which recovery extends.

In assessing the future profitability of the Group, the Board has considered a range of positive and negative evidence for this purpose. 

Among this evidence, the principal positive factors include:

–  AIB as a Pillar Bank, with a strong Irish franchise;

– 

– 

the absence of any expiry dates for Irish and UK tax losses;

 the turnaround evident in the financial performance over the past number of years and the continuing growth in the Irish economy 

since 2014;

–  external forecasts for Ireland which indicate continued economic growth through the period of the medium–term financial plans;

– 

 the introduction of the bank resolution framework under the BRRD and the establishment in 2017 of AIB Group plc as the new 

holding company of the Group provides greater confidence in relation to the future viability of Allied Irish Banks, p.l.c. (as the 

principal operating bank subsidiary) as there are now effective tools in place that should facilitate its recapitalisation in a future crisis; 

and

– 

the non-enduring nature of the loan impairments at levels which resulted in the losses in prior years (2009-2013).

The Board considered negative evidence and the inherent uncertainties in any long term financial assumptions and projections, 

including:

– 

– 

– 

the absolute level of deferred tax assets compared to the Group’s equity;

the quantum of profits required to be earned and the extended period over which it is projected that the tax losses will be utilised;

 the challenge of forecasting over a long period, taking account of the level of competition, market dynamics and resultant margin 

and funding pressures;

– 

the impact of Brexit;

–  potential instability in the eurozone and global economies over an extended period; and

– 

 taxation changes (including Bank Levy and changes to the UK tax rates and the utilisation of deferred tax assets) and the likelihood 
of future developments and their impact on profitability and utilisation.

AIB Group plc Annual Financial Report 2019123456Financial Statements274

2  Critical accounting judgements and estimates (continued)
Deferred taxation (continued)
Profitability and growth were reassessed in the annual planning exercise covering the period 2020 to 2022 undertaken by the Group in 
the second half of 2019. Growth assumptions and profitability levels underpinning the plan have been revised downwards compared to 
previous years reflecting the lower for longer interest rate environment in particular, however, these are within current market norms.

Taking account of all relevant factors, and in the absence of any expiry date for tax losses in Ireland, the Group further believes that it is 
more likely than not that there will be future profits in the medium term, and beyond, in the relevant Irish Group companies against which 
to use the tax losses. In this regard, the Group has carried out an exercise to determine the likely number of years required to utilise 
the deferred tax asset under the following scenario. Using the Group’s financial plan 2020 to 2022 as a base and a profit growth rate of 
3% from 2022, it was assessed that it will take in excess of 20 years for the deferred tax asset (€ 2.7 billion) to be utilised. Furthermore, 
under this scenario, it is expected that 77% of the deferred tax asset will be utilised within 20 years and 51% utilised within 15 years 
(2018: 83%). If the growth rate assumption was decreased by 1%, then the utilisation period increases by a further 4 years. The Group’s 
analysis of this and other scenarios examined would not alter the basis of recognition or the current carrying value. In 2018, the Group 
reported that it expected that it would take less than 20 years for the deferred tax asset to be utilised.

Notwithstanding the absence of any expiry date for tax losses in the UK, the Group has concluded that the recognition of deferred tax 
assets in its UK subsidiary be limited to the amount projected to be realised within a time period of 15 years. This is the timescale within 
which the Group believes that it can assess the likelihood of its UK profits arising as being more likely than not. The deferred tax asset 
for unutilised tax losses in the UK amounts to £ 87 million at 31 December 2019, following a write down of £ 22 million as the expected 
profitability level over the 15 years has reduced.

However, for certain other subsidiaries and branches, the Group has also concluded that it is more likely than not that there will be 
insufficient profits to support the recognition of deferred tax assets. The amount of recognised deferred tax assets arising from unused 
tax losses amounts to € 2,771 million of which € 2,669 million relates to Irish tax losses and € 102 million relates to UK tax losses. 

IAS 12 does not permit a company to apply present value discounting to its deferred tax assets or liabilities, regardless of the estimated 
timescales over which those assets or liabilities are projected to be realised. The Group’s deferred tax assets are projected to be 
realised over a long timescale, benefiting from the absence of any expiry date for Irish or UK tax losses. As a result, the carrying value 
of the deferred tax assets on the statement of financial position does not reflect the economic value of those assets.

Impairment of financial assets
The Group’s accounting policy for impairment of financial assets is set out in accounting policy (s) in note 1. The expected credit loss 
(‘ECL’) allowance for financial assets at 31 December 2019 represents Management’s best estimate of the expected credit losses on the 
various portfolios at the reporting date.

The calculation of the ECL allowance is complex and therefore, an entity must consider large amounts of information in their 
determination. This process requires significant use of a number of accounting judgements, estimates and assumptions, some of which, 
by their nature, are highly subjective and very sensitive to risk factors such as changes to economic conditions. Changes in the ECL 
allowance can materially affect net income.

The most significant judgements applied by the Group in estimating the ECL allowance are as follows:

–  determining the criteria for a significant increase in credit risk and for being classified as credit impaired;

–  definition of default;

– 

 choosing the appropriate models and assumptions for measuring ECL, e.g. PD, LGD and EAD and the parameters to be 

included within the models;

– 

– 

 determining the life of a financial instrument and therefore, the period over which to measure ECL;

 establishing the number and relative weightings for forward looking scenarios for each asset class and ECL, particularly, in 

relation to Brexit uncertainty;

–  determining post-model adjustments using an appropriate methodology; and

–  assessing the impact of forbearance strategies on cash flows and therefore, the ECL allowance for restructured loans.

The management process for the calculation of the ECL allowance is underpinned by independent tiers of review. The ECL allowance is, 
in turn, reviewed and approved by the Group Credit Committee on a quarterly basis with final Group levels being approved by the Board 
Audit Committee. Further detail on the ECL governance process is set out on page 98. 

All the Group’s segments assess and approve their ECL allowance and their adequacy on a quarterly basis. Credit quality and ECL 
provisioning are independently monitored by credit and risk management on a regular basis. On an ongoing basis, the various 
judgements, estimates and assumptions are reviewed in light of differences between actual and previously calculated expected losses. 
These are then recalibrated and refined to reflect current and evolving economic conditions.

The significant accounting judgements noted above and made by Management in estimating the ECL allowance are outlined on pages 
97 and 98 in the Risk management section of this report.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements275

2  Critical accounting judgements and estimates (continued)
Retirement benefit obligations
The Group’s accounting policy for retirement benefit schemes is set out in accounting policy (j) in note 1.

The significant judgement is that a constructive obligation has not been created, notwithstanding the decision by the Group in the 
recent past, following an annual process, to fund discretionary increases in pensions in payment.

In 2017, the Board, having taken actuarial and external legal advice, determined that the funding of discretionary increases in pensions 

in payment is a decision to be made by the Board annually for the Group’s main Irish schemes. A process, taking account of all relevant 

interests and factors has been implemented by the Board. These interests and factors include the advice of the Actuary; the interests 

of the members of the scheme; the interests of the employees; the Group’s financial circumstances and ability to pay; the views of the 

Trustees; the Group’s commercial interests and any competing obligations to the State.

In early 2017, the Board implemented this process which has continued to date. The Group completed the same process early in 2020 

taking account of all relevant factors and decided that funding of discretionary increases to pensions in payment was not appropriate for 

2020.

The above process is a formal annual process that is carried out on a standalone basis. Therefore, no constructive obligation is being

created on behalf of scheme members with regard to future funding by the Group of increases in pensions in payment. Accordingly, 

the assumption for long term rate of increases in pensions in payment is Nil. This does not reflect the ability of the Trustee to grant 

increases at any point in the future when the financial position of the scheme would enable such an increase at that point in time.

Provisions for liabilities and commitments
The Group’s accounting policy for provisions for liabilities and commitments is set out in accounting policy number (z) ‘Non-credit risk 
provisions’ in note 1.

The Group recognises liabilities where it has present legal or constructive obligations as a result of past events and it is more likely 

than not that these obligations will result in an outflow of resources to settle the obligations and the amount can be reliably estimated. 

Details of the Group’s liabilities and commitments are shown in note 40 to the financial statements.

Significant management judgement is involved in this process which, of its nature, may require revisions to earlier judgements and 

estimates as matters progress towards resolution, particularly, in establishing provisions and the range of reasonably possible losses.

The recognition and measurement of liabilities, in certain instances, may involve a high degree of uncertainty, and thereby, considerable 
time is expended on research in establishing the facts, scenario testing, assessing the probability of the outflow of resources and 
estimating the amount of any loss. However, at the earlier stages of provisioning, the amount provided for can be very sensitive to the 
assumptions used and there may be a wide range of possible outcomes in particular cases. Accordingly, in such cases, it is often not 
practicable to quantify a range of possible outcomes. In addition, it is also not practicable to measure ranges of outcomes in aggregate 
in a meaningful way because of the diverse nature of these provisions and the differing fact patterns.

The judgements employed in determining potential losses will change over time and the actual losses may vary significantly.

Determination of fair value of financial instruments
The Group’s accounting policy for the determination of fair value of financial instruments is set out in accounting policy (o) in note 1.

The best evidence of fair value is quoted prices in an active market but in the absence of quoted prices increased reliance is placed on 

valuation techniques.

Significant judgement is required in the estimation of fair value in the absence of quoted prices. This judgement includes but is not 

limited to: evaluating available market information; determining the cash flows for the instruments; identifying a risk free discount rate 

and applying an appropriate credit spread.

Valuation techniques that rely to a greater extent on non-observable data than those based wholly on observable data require a higher 
level of subjective management judgement relating to the applicability and functionality of internal valuation models, the significance 
of inputs to the valuation of an instrument and the degree of illiquidity in certain markets to calculate a fair value. Financial instruments 
which are classified under the fair value hierarchy as level 3 require a higher level of management judgement in their valuation.

AIB Group plc Annual Financial Report 2019123456Financial Statements276

2  Critical accounting judgements and estimates (continued)
Determination of fair value of financial instruments (continued)
The choice of contributors, the quality of market data used for pricing, and the valuation techniques used are all subject to internal 
review and approval procedures. Given the uncertainty and subjective nature of valuing financial instruments at fair value, any change 
in these variables could give rise to the financial instruments being carried at a different valuation, with a consequent impact on 
shareholders’ equity and, in the case of derivatives, the income statement.

A sensitivity analysis to possible changes in key variables of the fair value of financial instruments classified under the fair value 
hierarchy as level 3 is set out in note 51.

Critical accounting estimates
The accounting estimates with a significant risk of material adjustment to the carrying amounts of assets and liabilities within the next 
financial year were in relation to:
–  ECL allowance;
–  Retirement benefit obligations;
–  Provisions for liabilities and commitments; and
– 

Impairment of investments in subsidiaries in the separate financial statements.

ECL allowance
ECL allowances at 31 December 2019 amounted to € 1,238 million (2018: € 2,039 million). As noted above, there are significant 
judgements involved in estimating ECL allowance. Certain of these estimates together with estimates which do not involve accounting 
judgements may have a significant risk of material adjustment to carrying amounts of assets within the next financial year. In particular, 
discounted cash-flows (‘DCFs’) are the most significant input to the ECL calculation for Stage 3 credit impaired obligors where the 
gross credit exposure is ≥ € 1 million for Ireland or ≥ £ 500,000 for the UK. Collateral valuations and the estimated time to realisation of 
collateral is a key component of the DCF model. The DCF assessment produces a base case ECL which is then adjusted to incorporate 
the impact of multiple scenarios on the base ECL. The size of the adjustment must consider all relevant and supportable information, 
including but not limited to, historical data analysis, predictive modelling and management judgement.

The macroeconomic variables used in models to calculate ECL allowance are based on assumptions, forecasts and estimates. These 
are subject to change as the economic landscape changes. Accordingly, changes in local and international factors could have a material 
bearing on the ECL allowance within the next financial year. The Group’s sensitivity to a range of macroeconomic factors under (i) base 
forecast; (ii) upside; and (iii) downside scenarios is set out on pages 93 to 95 of the Risk Management section of this report.

Retirement benefit obligations
The Group’s accounting policy for retirement benefit obligations is set out in accounting policy (j) in note 1.

Details of the assumptions adopted by the Group in calculating the schemes’ liabilities are set out in note 34 to the financial statements.

The actuarial valuation of the schemes’ liabilities is dependent upon a number of financial and demographic assumptions which are 
inherently uncertain. Changes to those assumptions could materially impact the reported amount for schemes’ liabilities and the 
actuarial gains/losses reported in equity. A sensitivity analysis for the principal assumptions used to measure the schemes’ liabilities is 
set out in note 34 to the financial statements.

Provisions for liabilities and commitments
Provisions for liabilities and commitments are set out in note 40 to the financial statements and their recognition involves a significant 
degree of estimation. The overall provision amounting to € 503 million comprising: € 265 million in respect of tracker mortgage 
customers - the ‘06-09 Ts & Cs who never had a tracker’ cohort; € 70 million in respect of potential CBI penalties; € 11 million residual 
provision for tracker mortgages in respect of previous settlements and related matters; and a number of separate provisions, the 
majority of which are not individually significant. The Group has not disclosed a range of outcomes for such provisions given their 
diverse nature and the number of provisions involved.

In relation to the ‘06-09 Ts & Cs who never had a tracker’ cohort, in 2017, following review  and analysis of the parameters of  the Central 
Bank of Ireland’s Tracker Mortgage Examination framework, the Group concluded that a cohort of customers who were never on a 
tracker rate would be paid compensation. These customers had the option within the terms and conditions of their loan offer to choose a 
prevailing tracker rate at the end of their fixed rate period. However, between October 2008 and December 2013, AIB had withdrawn the 
prevailing tracker rate and as such these customers were not provided with this choice. These customers are referred to as the ’06-09 
Ts & Cs who never had a tracker’ cohort. AIB paid each of these customers (c. 5,900) compensation of € 1,000 plus € 615 towards 
independent advice. The customers also had the option for a 12 month period to avail of the then prevailing tracker rate at the time of the 
compensation payment on a go forward basis and the right to appeal through the Independent Appeals process, being an integral part of 
the CBI Tracker Mortgage Examination framework.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements277

2  Critical accounting judgements and estimates (continued)
Provisions for liabilities and commitments (continued)
At 31 December 2018, a provision amounting to € 10 million was held against, what was then considered to be, the practical completion 
of the identification of all impacted accounts subject to ‘customer redress and compensation’ and the on going appeals process. 
In determining this provision, the Group assessed other possible redress scenarios and concluded that the possibility of a further outflow 
of economic resources was remote.

However, following a complaint to the Financial Services and Pensions Ombudsman (“FSPO”) by a customer from the ‘06-09 Ts & Cs 

who never had a tracker’ cohort as outlined above, the Group received a preliminary decision in January 2020 which upheld a claim for 

further redress due to this impacted customer.

The Group has considered this preliminary decision and recorded a provision of € 265 million based on an initial assessment of the 

likelihood that additional redress may be due to all customers in this cohort. The Group is continuing to engage and consider its position 

with regard to the impact of this preliminary decision and the methodology applied by the FSPO. There are a number of issues that need 

to be resolved. Accordingly, there is a range of possible outcomes, however, the provision represents the Group’s best estimate based 

on the available information at this stage.

As detailed in notes 40 and 47, AIB and EBS were advised in 2018 by the CBI of the commencement of investigations as part of an 

administrative sanctions procedure in connection with the Tracker Mortgage Examination. In this regard, the Group created a provision 
of € 70 million for the impact of potential monetary penalties that are expected to be imposed on the Group by the CBI being its best 

estimate based on external developments in the industry at 31 December 2019. This matter is still considered to be at a relatively early 

stage, and the amount provided for is subject to uncertainty with a range of outcomes possible with the final outcome being higher or 

lower depending on finalisation of all matters associated with the investigation. Accordingly, this is a critical accounting estimate which 

could result in a material adjustment in the next financial year but it is difficult to quantify a range of outcomes.

Other than as outlined above, there is no individually significant provision that is expected to result in a material adjustment in the next 

financial year. 

Impairment of investments in subsidiaries in the separate financial statements
The Group’s accounting policy for the impairment of investments in subsidiaries is set out in accounting policy (d) in note 1 and in note e 
to the Company’s financial statements.

Investments in subsidiaries in the separate financial statements of the Company are reviewed for impairment when there are indications 

that impairment losses may have occurred. If any such indications exist, the Company undertakes an impairment review by comparing 

the carrying value of the investment in the subsidiary with its estimated recoverable amount with any shortfall being reported as 

an impairment charge in the Company’s financial statements. The estimated recoverable amount is based on value-in-use (“VIU”) 

calculations. 

The Company tested its investment in Allied Irish Banks, p.l.c. for impairment as the carrying value was higher than the fair value. 

In determining the VIU, the estimated pre-tax cash flow projections in the Company’s financial plan for the period 2020 to 2022 were 
used as a base and a growth rate of 3% from 2022 was assumed into perpetuity. These projections were discounted at a risk adjusted 

interest rate of 9%. The VIU was calculated at € 9,496 million which resulted in an impairment charge of € 3,444 million.

Testing for impairment inherently involves both significant estimations which involve a high degree of uncertainty (cash flow projections 

during the period of the financial plan) and judgements (choice of appropriate discount and growth rates).

Given the uncertainties and the high level of subjectivity involved in the estimation process, it is possible that the outcomes in the next 

financial year could differ from the expectations on which Company’s estimates are based resulting in the recognition and measurement 

of material different amounts from those estimated in these financial statements.

Details of the VIU calculation and the sensitivity of current estimates to possible changes in key variables are set out in note e.

AIB Group plc Annual Financial Report 2019123456Financial Statements278

3  Transition to IFRS 16
(a) Summary
On 1 January 2019, the Group implemented the requirements of IFRS 16 Leases, a new accounting standard which replaced IAS 17 

Leases. The new standard brings most leases on-balance sheet for lessees under a single model, eliminating the distinction between 

operating and finance leases. Under IFRS 16, a lessee recognises a right-of-use asset and a lease liability. The right-of-use asset is 

treated similarly to other non-financial assets and depreciated accordingly. The lease liability is initially measured at the present value of 

the lease payments payable over the lease term, discounted at the rate implicit in the lease if that can be readily determined. If that rate 

cannot be readily determined, the lessee shall use their incremental borrowing rate. Lessor accounting remains largely unchanged and 

the distinction between operating and finance leases is retained.

Details of the Group’s accounting policy for lessee accounting are set out in note 1 (n) ‘Leases’ to these financial statements.

The information set out below provides details relevant to understanding the impact of IFRS 16 on the Group’s financial position at 

1 January 2019.

(b) Principal impacts of IFRS 16
As permitted by IFRS 16, the Group transitioned to the standard in accordance with the modified retrospective approach, and 

accordingly, the information presented for 2018 has not been restated. It remains as previously reported under IAS 17 and related 

interpretations. There was no impact on retained earnings arising from the adoption of IFRS 16 on 1 January 2019.

As a lessee
On initial application of IFRS 16 for operating leases, right-of-use assets were generally measured at the amount of the lease liability, 

using the Group’s incremental borrowing rate at the time of initial application. The weighted average rate applied was c. 3.0%. For the 

measurement of the right-of-use assets at the date of initial application, initial direct costs were not taken into account in accordance 

with IFRS 16 C10 (d).

The Group elected to apply the practical expedient that allows a single discount rate to be applied to a portfolio of leases with 

reasonably similar characteristics and a similar remaining lease term. The Group applied single discount rates to its leases of motor 

vehicles and its leases of ATM locations.

The Group also elected to apply the practical expedient where the lease term ends within 12 months of the date of initial application to 

account for such leases as short term leases with the associated lease payments being recognised as an expense for short term leases.

In addition, the Group elected to apply the practical expedient that allows an entity to rely on its assessment of whether leases were 

onerous by applying IAS 37 Provisions, Contingent Liabilities and Contingent Assets immediately before the date of initial application as 

an alternative to performing an impairment review. This resulted in right-of-use assets being reduced by € 3 million on initial application 

(note 40).

Contracts that qualified as leases as defined by IFRS 16 related primarily to property, motor vehicles and ATM locations. On initial 

application of IFRS 16, the Group recognised assets and liabilities for its leases previously classified as operating leases under IAS 17, 

resulting in an increase in total assets under property, plant and equipment and total liabilities at 1 January 2019. On transition to 

IFRS 16, the principal impacts were the recognition of right-of-use assets of € 479 million (includes € 12 million for future dilapidation 

provisions (note 40)) and lease liabilities of € 465 million. There was no impact to the reported EPS in 2019 following the adoption of 

IFRS 16.

Comparative data in these financial statements has been prepared under IAS 17 Leases as allowed in IFRS 16.

As a lessor
The Group was not required to make any adjustment on transition to IFRS 16 for leases where it is a lessor, except for subleases.

At the date of initial application, the Group reassessed subleases that were classified as operating leases under IAS 17 to determine 

whether these should be reclassified under IFRS 16. The Group concluded that the subleases in existence require classification as 

finance leases under IFRS 16 and as a result € 4 million was recognised as finance leases in ‘Other assets’.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements279

3  Transition to IFRS 16 (continued)
(c) Financial statement impacts at 1 January 2019
Opening statement of financial position
The following table reconciles the statement of financial position under IAS 17 at 31 December 2018 to that under IFRS 16 at 1 January 2019.

31 December 
2018 
(IAS 17)
€ m

 IFRS 16 
Impact

€ m

1 January 
2019 
(IFRS 16)
€ m

Assets
Cash and balances at central banks

Items in course of collection

Disposal groups and non-current assets held for sale

Trading portfolio financial assets

Derivative financial instruments

Loans and advances to banks

Loans and advances to customers

Investment securities

Interests in associated undertakings

Intangible assets
Property, plant and equipment(1)
Other assets

Current taxation

Deferred tax assets

Prepayments and accrued income

Retirement benefit assets

Total assets

Liabilities
Deposits by central banks and banks

Customer accounts

Lease liabilities

Trading portfolio financial liabilities

Derivative financial instruments

Debt securities in issue

Current taxation

Deferred tax liabilities

Retirement benefit liabilities

Other liabilities

Accruals and deferred income
Provisions for liabilities and commitments(2)
Subordinated liabilities and other capital instruments

Total liabilities

Total equity

Total liabilities and equity

6,516

73

10

–

900

1,443

60,868

16,861

90

682

330

356

10

2,702

454

241

91,536

844

67,699

–

–

934

5,745

74

107

49

887

325

219

795

77,678

13,858

91,536

–

–

–

–

–

–

–

–

–

–

479

4

–

–

(9)

–

474

–

–

465

–

–

–

–

–

–

–

–

9

–

474

–

474

6,516

73

10

–

900

1,443

60,868

16,861

90

682

809

360

10

2,702

445

241

92,010

844

67,699

465

–

934

5,745

74

107

49

887

325

228

795

78,152

13,858

92,010

(1) Right-of-use assets include provisions for future dilapidations amounting to € 12 million and are net of impairment provisions of € 3 million (previously 

reported as onerous contracts).

(2)Provisions for future dilapidations of € 12 million offset by a transfer of onerous lease provisions of € 3 million to right-of-use assets.

(d) Reconciliation of operating lease obligations
The following table reconciles the Group’s operating lease obligations at 31 December 2018, as previously disclosed in the consolidated 

financial statements, to the lease obligations recognised on initial application of IFRS 16 at 1 January 2019:

Operating lease commitments at 31 December 2018

Extension options reasonably certain to be exercised – gross

Discounting effect – using the incremental borrowing rate at 1 January 2019

Recognition exemption for short term/other

Lease obligations recognised at 1 January 2019

2019
€ m

405

157

562

(95)

(2)

465

AIB Group plc Annual Financial Report 2019123456Financial Statements280

4  Segmental information
Segment overview
Following changes to the Group’s operating model in 2019 performance is now managed and reported across Retail Banking, 

Corporate, Institutional & Business Banking (“CIB”), AIB UK and Group segments. The allocation of costs by segment has been 

amended to reflect the revised operating model. In addition the Group has revised the methodology used to allocate funding and liquidity 

income/ charges by segment. Figures for the prior year have been restated on a comparative basis. Segment performance excludes 

exceptional items.

Retail Banking
Retail Banking comprises Homes & Consumer, SME and Financial Solutions Group (“FSG”) in a single integrated segment, focused on 

meeting the current, emerging and future needs of our personal and SME customers.

• 

 Homes & Consumer is responsible for meeting the homes needs of customers in Ireland across the AIB, EBS and Haven brands 

and delivering innovative and differentiated products, propositions and services to meet our customers’ everyday banking needs 

through an extensive range of physical and digital channels. Our purpose is to achieve a seamless, transparent and simple 

customer experience in all of our propositions across current accounts, personal lending, payments and credit cards, deposits, 

insurance and wealth to maintain and grow our market leading position.

• 

 SME is a leading provider of financial services to micro and small SMEs through our sector-led strategy and local expertise with 

an extensive product and proposition offering across a number of channels. Our purpose is to help our customers create and build 

sustainable businesses in their communities.
 FSG is a standalone dedicated workout unit to which the Group has migrated the management of the majority of its non-performing 

• 

exposures (“NPEs”), predominantly consisting of homes, consumer and SME products, with the objective of delivering the Group’s 

NPE strategy to reduce NPEs in line with European norms.

Corporate Institutional & Business Banking (“CIB”)
CIB provides institutional, corporate and business banking services to the Group’s larger customers and customers requiring specific 

sector or product expertise. CIB’s relationship driven model serves customers through sector specialist teams including: corporate 

banking; real estate finance; business banking and energy; climate action and infrastructure. In addition to traditional credit products, 

CIB offers customers foreign exchange and interest rate risk management products, cash management products, trade finance, 

mezzanine finance, structured and specialist finance, equity investments and corporate finance advisory services, as well as Private 

Banking services and advice. CIB also has syndicated and international finance teams based in Dublin and in New York.

AIB UK
AIB UK offers retail and business banking services in two distinct markets, a sector-led corporate and commercial bank supporting 

businesses in Great Britain (“Allied Irish Bank (GB)”), and a retail and business bank in Northern Ireland (“AIB (NI)”).

Group
Group comprises wholesale treasury activities and Group control and support functions. As part of the Finance function, treasury 

manages the Group’s liquidity and funding positions and provides customer treasury services and economic research. The Group 

control and support functions include Business & Customer Services, Risk, Group Internal Audit, Finance, Legal & Corporate 

Governance, Human Resources and Corporate Affairs & Strategy.

Segment allocations
The segments’ performance statements include all income and directly related costs, excluding overheads which are managed centrally 

and the costs of which are included in the Group segment. Funding and liquidity income/ charges are based on each segment’s funding 

requirements and the Group’s funding cost profile, which is informed by wholesale and retail funding costs. Income attributable to capital 

is allocated to segments based on each segment’s capital requirement.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements281

2019

Total

€ m

2,076

472

107

579

2,655

Excep-
tional
items(1)
€ m

–

–

(40)
(40)(2)

(40)

4  Segmental information (continued)

Retail 
Banking 

CIB

AIB UK

Group

Total

€ m

€ m

€ m

€ m

€ m

Operations by business segment

Net interest income

Net fee and commission income*

Other

Other income

Total operating income

Other operating expenses

Of which: Personnel expenses

General and administrative expenses

Depreciation, impairment and amortisation

Bank levies and regulatory fees

Total operating expenses

Operating profit/(loss) before impairment losses 

Net credit impairment writeback/(charge)

Operating profit/(loss)

Associated undertakings

Profit on disposal of property

Profit/(loss) before taxation

1,234

335

63

398

1,632

(923)

(458)

(313)

(152)

(2)

(925)

707

17

724

17

–

741

471

78

9

87

558

268

59

9

68

336

103

2,076

–

66

66

472

147

619

169

2,695

(115)

(176)

(83)

(25)

(7)

–

(90)

(65)

(21)

–

(115)

(176)

(290)

(143)

(98)

(49)

(102)

(392)

(1,504)

(573)

(2,077)

(774)

(501)

(229)

(56)(3)(4)
(500)(4)-(7)

(17)

(830)

(1,001)

(246)

(104)

(1,608)

–

(104)

(573)

(2,181)

443

(18)

425

–

–

160

(15)

145

3

–

(223)

1,087

–

(16)

(223)

1,071

–

–

20

–

(613)

–

(613)

–
21(5)

425

148

(223)

1,091

(592)

474

(16)

458

20

21

499

(1) Exceptional and one-off items are shown separately above. These are items that Management view as distorting comparability of performance from 

period to period. Exceptional items include: 
(2)Loss on disposal of loan portfolios; 
(3)Termination benefits; 
(4)Restitution costs;  

(5)Property strategy; 
(6)Restructuring costs; and 
(7)Provision for regulatory fines.

For further information on these items see page 56.

*Analysis of net fee and commission income

Retail banking customer fees

Foreign exchange fees

Credit related fees

Other fees and commissions

Fee and commission income

Fee and commission expense

Retail 
Banking
€ m

258

40

11

87

396

(61)

335

CIB

AIB UK

Group

€ m

€ m

27

21

21

11

80

(2)

78

35

9

18

2

64

(5)

59

€ m

18

1

–
(16)(1)

3

(3)

–

2019

Total

€ m

338

71

50

84

543

(71)

472

(1) Reflects the allocation of the Group’s segment fee and commission income to Retail Banking and CIB segments.

Further information on ‘Net fee and commission income’ is set out in note 8.

AIB Group plc Annual Financial Report 2019123456Financial Statements 
 
 
282

4  Segmental information (continued)

Operations by business segment

Net interest income

Net fee and commission income*

Other

Other income

Total operating income

Other operating expenses

Of which: Personnel expenses

General and administrative expenses

Depreciation, impairment and amortisation

Bank levies and regulatory fees

Total operating expenses

Operating profit/(loss) before impairment losses 

Net credit impairment writeback/(charge)

Operating profit/(loss)

Associated undertakings

Profit on disposal of property

Loss on disposal of business

Profit/(loss) before taxation

1,335

319

71

390

1,725

(875)

(431)

(358)

(86)

(1)

(876)

849

247

1,096

10

–

–

Retail 
Banking

CIB

AIB UK

Group

Total

€ m

€ m

€ m

€ m

€ m

387

76

39

115

502

255

58

(7)

51

306

123

2,100

4

66

70

457

169

626

193

2,726

Excep-
tional
items(1)
€ m

–

–

148
148(2)

148

2018

Total

€ m

2,100

457

317

774

2,874

(108)

(152)

(296)

(1,431)

(293)

(1,724)

(78)

(24)

(6)

–

(89)

(62)

(1)

1

(108)

(151)

394

(22)

372

–

–

–

155

(21)

134

2

2

–

(132)

(119)

(45)

(99)

(395)

(202)

–

(202)

–

–

–

(730)

(563)

(138)

(34)(3)(4)
(235)(4)-(7)

(24)

(764)

(798)

(162)

(99)

–

(99)

(1,530)

(293)

(1,823)

1,196

204

1,400

12

2

–

(145)

–

(145)

–

–

(22)(8)

1,051

204

1,255

12

2

(22)

1,106

372

138

(202)

1,414

(167)

1,247

(1) Exceptional and one-off items are shown separately above. These are items that Management view as distorting comparability of performance from 

period to period. Exceptional items include: 
(2)Gain on disposal of financial instruments; 
(3)Termination benefits; 
(4)Restitution and restructuring costs;  
(5)Property strategy costs;

(6)Customer redress; 
(7)IFRS 9 and associated regulatory costs; and 
(8)Loss on disposal of business activities.  

For further information on these items see page 56.

*Analysis of net fee and commission income

Retail banking customer fees

Foreign exchange fees

Credit related fees

Other fees and commissions

Fee and commission income

Fee and commission expense

Retail 
Banking
€ m

245

31

13

60

349

(30)

319

CIB

AIB UK

Group

€ m

€ m

21

29

17

12

79

(3)

76

39

11

14

–

64

(6)

58

€ m

21

–

–

(15)(1)

6

(2)

4

2018

Total

€ m

326

71

44

57

498

(41)

457

(1) Reflects the allocation of the Group’s segment fee and commission income to Retail Banking and CIB segments.

Further information on ‘Net fee and commission income’ is set out in note 8.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements 
 
 
 
4  Segmental information (continued)
Other amounts – statement of financial position

Loans and advances to customers:

– measured at amortised cost

– measured at FVTPL

Total loans and advances to customers

Customer accounts

Loans and advances to customers:

– measured at amortised cost

– measured at FVTPL

Total loans and advances to customers

Customer accounts

Geographic information(1)(2)

Gross external revenue

Inter-geographical segment revenue

Total revenue

Geographic information(1)(2)

Gross external revenue

Inter-geographical segment revenue

Total revenue

283

Retail 
Banking
€ m

31 December 2019

CIB

AIB UK

Group

Total

€ m

€ m

€ m

€ m

35,526

16,095

9,069

121

60,811

–

77

–

–

77

35,526

48,636

16,172

9,069

11,347

10,364

121

1,456

60,888

71,803

Retail 
Banking
€ m

31 December 2018

CIB

AIB UK

Group

Total

€ m

€ m

€ m

€ m

37,258

15,060

8,303

100

60,721

50

37,308

45,262

97

15,157

10,798

–

8,303

9,911

–

100

1,728

147

60,868

67,699

Ireland

€ m

2,154

139

2,293

Ireland

€ m

2,528

26

2,554

Year to 31 December 2019

United 
Kingdom
€ m

Rest of the 
World
€ m

467

(109)

358

34

(30)

4

Total

€ m

2,655

–

2,655

Year to 31 December 2018

United  
Kingdom
€ m

Rest of the 
World
€ m

329

(18)

311

17

(8)

9

Total

€ m

2,874

–

2,874

Revenue from external customers comprises interest and similar income (note 5) and interest and similar expense (note 6), and all other 

items of income (notes 7 to 12).

Geographic Information
Non-current assets(3)

Geographic Information
Non-current assets(3)

Ireland

€ m

1,608

Ireland

€ m

951

31 December 2019

United 
Kingdom
€ m

Rest of the 
World
€ m

107

5

Total

€ m

1,720

31 December 2018

United  
Kingdom
€ m

60

Rest of the 
World
€ m

1

Total

€ m

1,012

(1)The geographical distribution of total revenue is based primarily on the location of the office recording the transaction.
(2)For details of significant geographic concentrations, see the Risk management section. 
(3)Non-current assets comprise intangible assets and goodwill and property, plant and equipment.

AIB Group plc Annual Financial Report 2019123456Financial Statements284

5  Interest and similar income

Interest on loans and advances to customers at amortised cost

Interest on loans and advances to banks at amortised cost

Interest on investment securities

Negative interest on financial liabilities at amortised cost

Interest income calculated using the effective interest method

Interest income on finance leases and hire purchase contracts

Interest income on financial assets at FVTPL

Other interest income and similar income

Total interest and similar income

2019
€ m

 2,038 

 38 

 195 

 2,271 

 20 

 2,291 

 76 

 3 

 79 

2018
€ m

2,005

33

226

2,264

25

2,289

71

6

77

 2,370 

2,366

Interest income includes a credit of € 115 million (2018: a credit of € 143 million) transferred from other comprehensive income in 

respect of cash flow hedges which is included in ‘Interest on loans and advances to customers’.

The Group presents interest resulting from negative effective interest rates on financial liabilities as interest income rather than as offset 

against interest expense.

6  Interest and similar expense
Interest on deposits by central banks and banks

Interest on customer accounts

Interest on lease liabilities

Interest on debt securities in issue

Interest on subordinated liabilities and other capital instruments

Negative interest on financial assets at amortised cost

Interest expense calculated using the effective interest method

2019
€ m

12

128

14

91

33

278

16

294

2018
€ m

21

157

–

45

32

255

11

266

Interest expense includes a charge of € 31 million (2018: a charge of € 56 million) transferred from other comprehensive income in 

respect of cash flow hedges which is included in ‘Interest on customer accounts’.

Interest expense reported above, calculated using the effective interest rate method, relates to financial liabilities not carried at fair value 

through profit or loss.

The Group presents interest resulting from negative effective interest rates on financial assets as interest expense rather than as offset 

against interest income.

7  Dividend income
NAMA subordinated bonds at FVOCI

Equity investments at FVTPL

Total

2019
€ m

 23 

 3 

 26 

2018
€ m

23

3

26

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements8  Net fee and commission income

Retail banking customer fees

Foreign exchange fees

Credit related fees

Other fees and commissions

Fee and commission income

Fee and commission expense

285

2018
€ m

326

71

44

57(1)

498

(41)(3)

457

2019
€ m

338

71

50
84(1)(2)

543
(71)(3)(4)

472

(1) Other fees and commissions includes wealth commissions € 25 million (2018: € 25 million), insurance commissions € 20 million (2018: € 20 million), 
and other commissions € 12 million (2018: € 12 million). Following a reclassification of income within ‘Net fee and commission income’, income of 

€ 15 million previously reported in ‘Retail banking customer fees’ is now reported as ‘Other fees and commissions’ for the year 2018. 

(2) Includes consideration received or receivable amounting to € 27 million in respect of services and prepaid credits for cellular phones and utilities sold to 

third parties.

(3) Fee and commission expense includes credit card commissions of € 36 million (2018: € 25 million), and ATM expenses of € 4 million (2018: € 5 million), 

both of which relate to ‘Retail banking customer fees’. This also includes € 6 million (2018: € 11 million) relating to ‘Other fees and commissions’.

(4) Includes expenses amounting to € 25 million in respect of services and prepaid credits for cellular phones and utilities sold to third parties.

Fees and commissions which are an integral part of the effective interest rate are recognised as part of interest and similar income 

(note 5) or interest and similar expense (note 6).

9  Net trading (loss)/income
Foreign exchange contracts

Interest rate contracts and debt securities(1)

Credit derivative contracts

Equity investments, index contracts and warrants(2)

2019
€ m

(26)

25

(11)

(45)

(57)

(1)Includes a gain of € 10 million (2018: gain of € 8 million) in relation to XVA adjustments.
(2)Includes a loss amounting to € 45 million on a total return swap, which is hedging equities measured at FVTPL (2018: loss of € 10 million).

The total hedging ineffectiveness on cash flow hedges reflected in the consolidated income statement amounted to Nil (2018: Nil).

10  Net gain on other financial assets measured at FVTPL
Loans and advances to customers(1)

Investment securities – equity(2)

Total

(1)Excludes interest income (note 5).
(2)Includes unrealised gain of € 62 million on equities hedged by a trading total return swap (2018: € 18 million).

2019
€ m

66

74

140

2018
€ m

(12)

24

2

(9)

5

2018
€ m

105

41

146

AIB Group plc Annual Financial Report 2019123456Financial Statements286

11  Net (loss)/gain on derecognition of financial assets measured at amortised cost

Loans and advances to customers

Loans and advances to customers

Carrying 
value at 
derecognition
€ m

1,487

Carrying 
value at 
derecognition
€ m

781

Gain on 
derecognition

Loss on 
derecognition

€ m
254(1)

€ m
(302)(1)

Gain on 
derecognition

Loss on 
derecognition

€ m
200(1)

€ m
(79)(1)

2019

Net loss 
on 
derecognition
€ m

(48)

2018
Net gain 
on 
derecognition
€ m

121

(1)The gain/loss on derecognition has been based on the sales proceeds, net of costs, computed at a customer connection level.

Loans and advances to customers were derecognised due mainly to the sale of distressed loan portfolios.

12  Other operating income
Gain on disposal of investment securities at FVOCI – debt
Loss on termination of hedging swaps(1)
Miscellaneous operating income(2)

2019
€ m

93

(48)

1

46

2018
€ m

24

(9)

4

19

(1) The majority of the loss on termination of hedging swaps relates to the disposal of investment securities at FVOCI – debt. In 2018, it also includes 

€ 1 million transferred from other comprehensive income in respect of cash flow hedges.
(2)Profit in relation to the disposal of finance leases amounted to € 1 million (2018: € 1 million).

13  Operating expenses
Personnel expenses:

Wages and salaries
Termination benefits(1) 
Retirement benefits(2) 

Social security costs
Other personnel expenses(3)

Less: staff costs capitalised(4)

Personnel expenses
General and administrative expenses(5)(6)

Restitution and associated costs

Bank levies and regulatory fees(8)

Operating expenses

2019
€ m

2018
€ m

619

48

100

69

23

859

(29)

830

585
416(7)

1,001

104

1,935

587

21

92

65

21

786

(22)

764

678

120

798

99

1,661

(1) Voluntary severance programme charge of € 48 million (2018: € 21 million).
(2) Comprises a defined contribution charge of € 80 million (2018: a charge of € 75 million), a charge of € 11 million in relation to defined benefit expense 

(2018: a charge of € 8 million), and a long term disability payments/death in service benefit charge of € 9 million (2018: a charge of € 9 million). For details 
of retirement benefits, see note 34.

(3)Includes staff training, recruitment and various other staff costs.
(4)Staff costs capitalised relate to intangible assets.
(5) In 2018, operating lease expenses (€ 63 million) were included. Following the implementation of IFRS 16 Leases in 2019, operating lease expenses have 

been replaced by (a) interest expense on lease liabilities (note 6) and (b) depreciation on right-of-use assets (note 30).

(6) Includes provisions for regulatory fines of € 70 million for the CBI investigation with regard to the Tracker Mortgage Examination (2018: Nil). See note 40.
(7) Includes € 265 million provisions for the ‘06-09 Ts & Cs who never had a tracker’ mortgage cohort. See note 40.
(8) Includes € 20 million relating to supervisory fees which were previously included in ‘General and administrative expenses’. December 2018 has been 

represented to report € 17 million in supervisory fees within ‘Bank levies and regulatory fees’.

The average number of employees for 2019 and 2018 is set out in note 54 ‘Employees’.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements287

14  Share-based compensation schemes
Employees’ Profit Sharing Scheme
The Group operates the ‘AIB Approved Employees’ Profit Sharing Scheme 1998’ (‘the Scheme’) on terms approved by the shareholders 

at the 1998 Annual General Meeting. All employees, including executive directors of the Company and certain subsidiaries are eligible 

to participate, subject to minimum service periods and being in employment on the date on which an invitation to participate is issued. 

The Directors, at their discretion, may set aside each year, for distribution under the Scheme, a sum not exceeding 5% of eligible profits 

of participating companies. No shares have been awarded under this Scheme since 2008.

Income statement expense
The expense arising from share-based payment transactions amounted to Nil for the year ended 31 December 2019 (2018: Nil).

15  Net credit impairment (charge)/writeback
The following table analyses the income statement net credit impairment (charge)/writeback on financial instruments for the years to 

31 December 2019 and 2018.

Credit impairment (charge)/writeback

on financial instruments

Net re-measurement of ECL allowance

Loans and advances to banks

Loans and advances to customers

Loan commitments

Financial guarantee contracts

Investment securities – debt

Credit impairment (charge)/writeback

Recoveries of amounts previously written-off

Net credit impairment (charge)/writeback

Measured at 
amortised 
cost
€ m

2019

Total

Measured 
at FVOCI

€ m

€ m

Measured at 
amortised 
cost
€ m

2018

Total

Measured 
at FVOCI

€ m

€ m

–

(117)

6

5

–

(106)

90

(16)

–

–

–

–

–

–

–

–

–

(117)

6

5

–

(106)

90

(16)

1

89

(9)

3

–

84

120

204

–

–

–

–

–

–

–

–

1

89

(9)

3

–

84

120

204

16  Profit on disposal of property
Profit on disposal of property amounted to € 21 million, principally, the gain arising on disposal of Bankcentre land (2018: € 2 million).

17  Loss on disposal of business
Loss on disposal of business amounted to Nil. In 2018, the loss of € 22 million followed the repatriation of part of the capital of certain 

foreign subsidiaries in the Group which had ceased trading. A pro-rata amount of the related foreign currency cumulative translation 

reserve was transferred to the income statement.

AIB Group plc Annual Financial Report 2019123456Financial Statements288

18  Auditors’ fees
The disclosure of auditors’ fees is in accordance with Section 322 of the Companies Act 2014. This mandates disclosure of fees paid/

payable to the Group Auditor only (Deloitte Ireland LLP) for services relating to the audit of the Group and relevant subsidiary financial 

statements in the categories set out below.

Auditors’ fees (excluding VAT):

Audit of Group financial statements

Other assurance services

Other non-audit services

Taxation advisory services

2019
€ m

 2.6 

0.9

0.8

–

4.3

2018
€ m

2.6

0.6

1.1

–

4.3

All the above amounts were paid to the Group Auditor for services provided to the Group and its subsidiaries including Allied Irish Banks, 

p.l.c.

Other assurance services include fees for additional assurance issued by the firm outside of the audit of the statutory financial 

statements of the Group and subsidiaries. These fees include assignments where the Auditors, in Ireland, provide assurance to third 

parties.

The Group policy on the provision of non-audit services to the parent and its subsidiary companies includes the prohibition on the 

provision of certain services and the pre-approval by the Board Audit Committee of the engagement of the Auditors for non-audit work.

The Board Audit Committee has reviewed the level of non-audit services fees and is satisfied that it has not affected the independence 

of the Auditors. It is Group policy to subject all large consultancy assignments to competitive tender, where appropriate.

The following table shows fees paid to overseas auditors (excluding Deloitte Ireland LLP):

Auditors’ fees excluding Deloitte Ireland LLP (excluding VAT):

2019
€ m

0.71

2018
€ m

0.58

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements19  Taxation
AIB Group plc and subsidiaries

Corporation tax in Ireland

Current tax on income for the year

Adjustments in respect of prior years

Foreign tax

Current tax on income for the year

Adjustments in respect of prior years

Deferred taxation

Origination and reversal of temporary differences

Adjustments in respect of prior years

Deferred tax assets written down

Reduction in carrying value of deferred tax assets in respect of carried forward losses

Total tax charge for the year

Effective tax rate

289

2019
€ m

2018
€ m

(21)

–

(21)

(33)

–

(33)

(54)

(42)

2

(25)

(16)

(81)

(135)

27.1%

(21)

(3)

(24)

(21)

1

(20)

(44)

(10)

13

–

(114)

(111)

(155)

12.4%

Factors affecting the effective tax rate
The following table sets out the difference between the tax charge that would result from applying the standard corporation tax rate in 

Ireland of 12.5% and the actual tax charge for the year:

Profit before tax

Tax charge at standard corporation tax rate in Ireland of 12.5%

Effects of:

Foreign profits taxed at other rates

Expenses not deductible for tax purposes

Exempted income, income at reduced rates and tax credits

Share of results of associates shown post tax in the income statement

Income taxed at higher tax rates

Tax legislation on equity distributions – current and prior years

(Deferred tax assets not recognised)/reversal

of amounts previously not recognised

Deferred tax assets written down

Other differences

Change in tax rates

Adjustments to tax charge in respect of prior years

Tax charge

2019

2018

%

€ m

1,247

%

12.5

(156)

12.5

2.6

4.4

(0.8)

(0.6)

6.0

(1.0)

(2.4)

5.0

1.0

0.8

(0.4)

27.1

(8)

(17)

2

1

(14)

14

11

–

10

–

2

(155)

0.6

1.4

(0.2)

(0.1)

1.1

(1.1)

(0.9)

–

(0.7)

–

(0.2)

12.4

€ m

499

(62)

(13)

(22)

4

3

(30)

5

12

(25)

(5)

(4)

2

(135)

As noted in accounting policy note 1 (k), ‘Income tax, including deferred income tax’, current and deferred tax is provided for based on 

legislation and rates expected to apply when income taxes become payable/refundable or deferred tax assets are realised/deferred tax 

liabilities are settled. This necessarily involves some estimation because the tax law is uncertain and its application requires a degree of 

judgement, which authorities may dispute.

Liabilities are recognised based on best estimates of the probable outcome, taking into account all available evidence and external 

advice, where appropriate.

The Group does not expect significant liabilities to arise in excess of the amounts provided. Any difference between the final outcome 

and the amounts provided will affect the income tax charge in the period when the matter is resolved.

AIB Group plc Annual Financial Report 2019123456Financial Statements290

19  Taxation (continued)
Analysis of selected other comprehensive income

Property revaluation reserves

Net change in property revaluation reserves

Total

Retirement benefit schemes

Actuarial (losses)/gains in retirement benefit schemes

Total

Foreign currency translation reserves

Foreign currency translation losses transferred to income statement

Change in foreign currency translation reserves recognised

in other comprehensive income

Total

Cash flow hedging reserves

Amounts reclassified from the cash flow hedging reserves to the

income statement as a reclassification adjustment:

–  amounts for which hedge accounting had previously been used, 

but for which the hedged future cash flows are no longer 
expected to occur

–  amounts that have been transferred because the hedged item 

has affected the income statement

Hedging gains recognised in other comprehensive income

Total

Investment debt securities at FVOCI reserves

Fair value (gains) transferred to income statement

Fair value gains/(losses) recognised in other comprehensive income

Total

Investment equity securities measured at FVOCI reserves

Fair value (losses)/gains recognised in other comprehensive income

Total

Gross
€ m

Tax
€ m

–

–

(251)

(251)

–

66

66

–

–

63

63

–

–

–

2019

Net
€ m

–

–

(188)

(188)

–

66

66

Gross
€ m

Tax
€ m

2018

Net
€ m

–

–

35

35

22

(12)

10

–

–

(9)

(9)

–

–

–

–

–

26

26

22

(12)

10

–

–

–

–

–

–

(84)

295

211

(93)

43

(50)

(11)

(11)

10

(37)

(27)

(74)

258

184

(86)

118

32

10

(14)

(4)

(76)

104

28

12

(6)

6

2

2

(81)

37

(44)

(9)

(9)

(24)

(308)

(332)

2

2

3

38

41

–

–

(21)

(270)

(291)

2

2

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements291

20  Earnings per share
The calculation of basic earnings per unit of ordinary shares is based on the profit attributable to ordinary shareholders divided by the 

weighted average number of ordinary shares in issue, excluding own shares held.

The diluted earnings per share is based on the profit attributable to ordinary shareholders divided by the weighted average number of 

ordinary shares in issue, excluding own shares held, adjusted for the effect of dilutive potential ordinary shares.

(a) Basic

Profit attributable to equity holders of the parent

Distributions on other equity interests (note 21)

Profit attributable to ordinary shareholders of the parent

Weighted average number of ordinary shares in issue during the year

Earnings per share – basic

(b) Diluted

Profit attributable to ordinary shareholders of the parent (note 20 (a))

Weighted average number of ordinary shares in issue during the year

Potential weighted average number of shares

Earnings per share – diluted

2019
€ m

327

–

327

2018
€ m

1,092

(37)

1,055

Number of shares (millions)

2,714.4

2,714.4

EUR 12.1c

EUR 38.9c

2019
€ m

327

2018
€ m

1,055

Number of shares (millions)

2,714.4

2,714.4

2,714.4

2,714.4

EUR 12.1c

EUR 38.9c

The ordinary shares are included in the weighted average number of shares on a time apportioned basis.

Warrants
The Minister for Finance was issued warrants in 2017 to subscribe for 271,166,685 ordinary shares of AIB Group plc.

The warrants are exercisable during the period commencing 27 June 2018 and ending 27 June 2027 (see note 42 for further detail). 

These warrants were not included in calculating the diluted earnings per share as they were antidilutive.

AIB Group plc Annual Financial Report 2019123456Financial Statements292

21  Distributions on equity shares and other equity interests
Ordinary shares – dividends paid

Other equity interests – distributions

2019
€ m

461

–

2018
€ m

326

37

Final dividends are not accounted for until they have been approved at the Annual General Meeting of shareholders or in the case of the 

interim dividend, when they become irrevocable having already been approved for payment by the Board of Directors. Interim dividends 

may be cancelled at any time prior to the actual payment.

On 24 April 2019, a final dividend of € 0.17 per ordinary share, amounting in total to € 461 million (2018: € 326 million), was approved at 

the Annual General Meeting of AIB Group plc and subsequently paid on 3 May 2019.

There were no distributions paid on the AT1 Securities issued in 2019. Distributions in 2019 which amounted to € 37 million related to 

AT1 Securities now classified as non-controlling interests (note 44) but in 2018 were reported above under ‘Other equity interests - 

distributions’.

22  Disposal groups and non-current assets held for sale
Property and non-financial assets held for sale(1)

Other

Total disposal groups and non-current assets held for sale

2019
€ m

19

1

 20 

2018
€ m

10

–

10

(1)Includes property surplus to requirements and repossessed assets which are expected to be disposed of within one year.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements293

23  Derivative financial instruments
Derivatives are used to service customer requirements, to manage the Group’s interest rate, exchange rate, equity and credit exposures 

and for trading purposes. Derivative instruments are contractual agreements whose value is derived from price movements in underlying 

assets, interest rates, foreign exchange rates or indices.

Market risk is the exposure to potential loss through holding interest rate, exchange rate and equity positions in the face of absolute and 

relative price movements, interest rate volatility, movements in exchange rates and shifts in liquidity. Credit risk is the exposure to loss 

should the counterparty to a financial instrument fail to perform in accordance with the terms of the contract.

While notional principal amounts are used to express the volume of derivative transactions, the amounts subject to credit risk are much 

lower because derivative contracts typically involve payments based on the net differences between specified prices or rates.

Credit risk in derivative contracts is the risk that the Group’s counterparty in the contract defaults prior to maturity at a time when the 

Group has a claim on the counterparty under the contract (i.e. contracts with a positive fair value). The Group would then have to 

replace the contract at the current market rate, which may result in a loss. For risk management purposes, consideration is taken of the 

fact that not all counterparties to derivative positions are expected to default at the point where the Group is most exposed to them.

The following table presents the notional principal amount of interest rate, exchange rate, equity and credit derivative contracts together 

with the positive and negative fair values attaching to those contracts at 31 December 2019 and 2018:

Interest rate contracts(1)

Notional principal amount

Positive fair value

Negative fair value

Exchange rate contracts(1)

Notional principal amount

Positive fair value

Negative fair value

Equity contracts(1)

Notional principal amount

Positive fair value

Negative fair value

Credit derivatives(1)

Notional principal amount

Positive fair value

Negative fair value

Total notional principal amount

Total positive fair value(2)

Total negative fair value

2019
€ m

51,330

1,230

(998)

6,710

36

(180)

354

5

(6)

240

–

(13)

58,634

1,271

(1,197)

2018
€ m

44,488

848

(901)

4,369

38

(24)

479

14

(5)

355

–

(4)

49,691

900

(934)

(1)Interest rate, exchange rate, equity and credit derivative contracts are entered into for both hedging and trading purposes.
(2)At 31 December 2019, 30% of fair value relates to exposures to banks (2018: 39%).

The Group uses the same credit control and risk management policies in undertaking all off-balance sheet commitments as it does 

for on-balance sheet lending including counterparty credit approval, limit setting and monitoring procedures. In addition, derivative 

instruments are subject to the market risk policy and control framework as described in the 'Risk management' section of this report.

AIB Group plc Annual Financial Report 2019123456Financial Statements294

23  Derivative financial instruments (continued)
The following table analyses the notional principal amount of interest rate, exchange rate, equity and credit derivative contracts by 

residual maturity together with the positive fair value attaching to these contracts where relevant:

Residual maturity

Less than 
1 year
€ m

1 to 5 
years
€ m

5 years +

2019

Total

€ m

€ m

Less than  
1 year
€ m

1 to 5 
years
€ m

5 years +

2018

Total

€ m

€ m

Notional principal amount

17,901

20,638

20,095

58,634

11,843

18,694

19,154

49,691

Positive fair value

86

293

892

1,271

61

212

627

900

The Group has the following concentration of exposures in respect of notional principal amount and positive fair value of interest rate, 

exchange rate, equity and credit derivative contracts. The concentrations are based primarily on the location of the office recording the 

transaction.

Ireland

United Kingdom

United States of America

Notional principal amount
2018
€ m

2019
€ m

Positive fair value
2018
€ m

2019
€ m

55,604

2,856

174

58,634

47,366

2,129

196

49,691

857

400

14

1,271

547

341

12

900

Trading activities
The Group maintains trading positions in a variety of financial instruments including derivatives. These derivative financial instruments 

include interest rate, foreign exchange, equity and credit derivatives. Most of these positions arise as a result of activity generated by 

corporate customers while the remainder represent trading decisions of the Group’s derivative and foreign exchange traders with a view 

to generating incremental income.

All trading activity is conducted within risk limits approved by the Board. Systems are in place which measure risks and profitability 

associated with derivative trading positions as market movements occur. Independent risk control units monitor these risks.

The risk that counterparties to derivative contracts might default on their obligations is monitored on an ongoing basis. The level of credit 

risk is minimised by dealing with counterparties of good credit standing, by the use of Credit Support Annexes and ISDA Master Netting 

Agreements and increased clearing of derivatives through Central Counterparties (CCPs). As the traded instruments are recognised at 

market value, any changes in market value directly affect reported income for a given period.

Risk management activities
In addition to meeting customer needs, the Group’s principal objective in holding or transacting derivatives is the management of 

interest rate and foreign exchange risks which arise within the banking book through the operations of the Group as outlined below. 
Market risk within the banking book is also controlled through limits approved by the Board and monitored by an independent second 

line risk function.

The operations of the Group are exposed to interest rate risk arising from the fact that assets and liabilities mature or reprice at different 

times or in differing amounts. Derivatives are used to modify the repricing or maturity characteristics of assets and liabilities in a 

cost-efficient manner. This flexibility helps the Group to achieve interest rate risk management objectives. Similarly, foreign exchange 

derivatives can be used to hedge the Group’s exposure to foreign exchange risk.

The fair values of derivatives fluctuate as the underlying market interest rates or foreign exchange rates change. If the derivatives are 

purchased or sold as hedges of statement of financial position items, the change in fair value of the derivatives will generally be offset by 

the unrealised depreciation or appreciation of the hedged items.

To achieve its risk management objectives, the Group uses a combination of derivative financial instruments, particularly interest rate 

swaps, cross currency interest rate swaps, forward rate agreements, futures, options and currency swaps, as well as other contracts. 

The notional principal and fair value amounts for instruments held for risk management purposes entered into by the Group at  

31 December 2019 and 2018, are presented within this note.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements295

23  Derivative financial instruments (continued)
The following table shows the notional principal amount and the fair value of derivative financial instruments analysed by product and 

purpose at 31 December 2019 and 2018. A description of how the fair values of derivatives are determined is set out in note 51.

Notional 
principal 
amount
€ m

2019

Fair values

Assets Liabilities

€ m

€ m

Notional 
principal 
amount
€ m

2018

Fair values

Assets

Liabilities

€ m

€ m

Derivatives held for trading

Interest rate derivatives – over the counter ("OTC")

Interest rate swaps

Cross-currency interest rate swaps

Interest rate options bought and sold

Total interest rate derivatives – OTC

Interest rates derivatives – OTC – central clearing

Interest rate swaps

Total interest rate derivatives – OTC –

central clearing

Interest rate derivatives – exchange traded

Interest rate futures bought and sold

Total interest rate derivatives – exchange traded

5,115

731

1,919

7,765

5,147

5,147

1,430

1,430

506

29

1

536

15

15

–

–

(474)

(37)

–

(511)

(62)

(62)

–

–

4,736

381

1,270

6,387

2,814

2,814

1,124

1,124

414

31

1

446

19

19

–

–

(446)

(31)

(1)

(478)

(23)

(23)

–

–

Total interest rate derivatives

14,342

551

(573)

10,325

465

(501)

Foreign exchange derivatives – OTC

Foreign exchange contracts

Currency options bought and sold

Total foreign exchange derivatives

Equity derivatives – OTC

Equity index options bought and sold

Equity total return swaps

Total equity derivatives

Credit derivatives – OTC

Credit derivatives

Total credit derivatives

6,657

54

6,711

182

171

353

240

240

35

1

36

5

–

5

–

–

Total derivatives held for trading

21,646

592

(180)

–

(180)

(4)

(2)

(6)

(12)

(12)

(771)

4,274

95

4,369

376

103

479

355

355

36

2

38

5

9

14

–

–

(24)

–

(24)

(5)

–

(5)

(4)

(4)

15,528

517

(534)

AIB Group plc Annual Financial Report 2019123456Financial Statements296

23  Derivative financial instruments (continued)

2019

Notional 
principal 
amount
€ m

Fair values

Assets Liabilities

€ m

€ m

Notional 
principal 
amount
€ m

2018

Fair values

Assets

Liabilities

€ m

€ m

Derivatives held for hedging

Derivatives designated as fair value hedges – OTC

Interest rate swaps

Total derivatives designated as fair value hedges 
– OTC

Derivatives designated as fair value hedges – 
OTC – central clearing

Interest rate swaps

Total interest rate fair value hedges – OTC – 
central clearing

Total derivatives designated as fair value hedges

Derivatives designated as cash flow hedges – OTC

Interest rate swaps

Cross currency interest rate swaps

Total interest rate cash flow hedges – OTC

Derivatives designated as cash flow hedges – 
OTC – central clearing

Interest rate swaps

Total interest rate cash flow hedges – OTC – 
central clearing

7,617

7,617

10,639

10,639

18,256

5,504

1,824

7,328

11,404

11,404

Total derivatives designated as cash flow hedges

18,732

Total derivatives held for hedging

Total derivative financial instruments

36,988

58,634

75

75

116

116

191

187

14

201

287

287

488

679

(95)

(95)

(208)

(208)

(303)

(93)

(10)

(103)

(20)

(20)

(123)

(426)

1,271

(1,197)

10,486

10,486

5,178

5,178

15,664

7,134

1,965

9,099

9,400

9,400

18,499

34,163

49,691

86

86

53

53

139

158

4

162

82

82

244

383

900

(176)

(176)

(28)

(28)

(204)

(116)

(57)

(173)

(23)

(23)

(196)

(400)

(934)

Fair value hedges
Fair value hedges are entered into to hedge the exposure to changes in the fair value of recognised assets or liabilities arising from 

changes in interest rates, primarily, debt securities at FVOCI and fixed rate liabilities. The fair values of financial instruments are set out 

in note 51. The net mark to market on fair value hedging derivatives, excluding accrual and risk adjustments at 31 December 2019 is 
negative € 138 million (2018: negative € 79 million) and the net mark to market on the related hedged items at 31 December 2019 is 

positive € 136 million (2018: positive € 78 million). 

Netting financial assets and financial liabilities
Derivative financial instruments are shown on the statement of financial position at their fair value. Those with a positive fair value are 

reported as assets and those with a negative fair value are reported as liabilities.

Details on offsetting financial assets and financial liabilities are set out in note 46.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements23  Derivative financial instruments (continued)
Nominal values and average interest rates by residual maturity
At 31 December 2019 and 2018, the Group held the following hedging instruments of interest rate risk in fair value and cash flow 

hedges respectively:

Less than  
1 month

1 to 3 
months

3 months  
to 1 year

1 to 5  
years

5 years +

297

2019

Total

Fair value hedges – Interest rate swaps

Assets

Hedges of investment securities – debt
Nominal principal amount (€ m)
Average interest rate (%)(1)

Liabilities

Hedges of debt securities in issue
Nominal principal amount (€ m)
Average interest rate (%)(1)

Hedges of subordinated debt
Nominal principal amount (€ m)
Average interest rate (%)(1)

Cash flow hedges – Interest rate swaps(2)
Hedges of financial assets
Nominal principal amount (€ m)
Average interest rate (%)(3)

Hedges of financial liabilities
Nominal principal amount (€ m)
Average interest rate (%)(3)

Fair value hedges – Interest rate swaps

Assets

Hedges of investment securities – debt
Nominal principal amount (€ m)
Average interest rate (%)(1)

Liabilities

Hedges of debt securities in issue
Nominal principal amount (€ m)
Average interest rate (%)(1)

Hedges of subordinated debt
Nominal principal amount (€ m)
Average interest rate (%)(1)

Cash flow hedges – Interest rate swaps(2)
Hedges of financial assets
Nominal principal amount (€ m)
Average interest rate (%)(3)

Hedges of financial liabilities
Nominal principal amount (€ m)
Average interest rate (%)(3)

73

0.74

–

–

–

–

205

1.84

482

0.72

84

1.02

500

1.38

–

–

149

0.92

583

0.28

848

1.81

4,711

0.57

4,457

0.65

10,173

0.72

750

0.63

750

4.13

2,330

1.18

918

1.26

5,058

2.20

500

1.88

4,812

0.91

1,143

0.89

525

2.39

–

–

6,833

1.98

1,250

3.23

7,539

0.67

15,035

0.84

571

2.79

3,697

1.16

2018

Total

Less than  
1 month

1 to 3 
months

3 months  
to 1 year

1 to 5  
years

5 years +

125

0.99

114

0.74

1,459

4.24

4,430

0.85

3,041

0.97

9,169

1.43

–

–

–

–

147

0.25

3

1.60

–

–

–

–

452

0.35

240

0.77

565

3.02

4,655

1.61

525

2.39

5,745

1.82

–

–

750

4.13

–

–

750

4.13

2,067

0.24

1,550

0.90

2,250

0.59

1,800

1.03

9,401

0.78

14,317

0.65

589

2.84

4,182

1.22

(1)Represents the fixed rate on the hedged item which is being swapped for a variable rate.
(2)Includes interest rate swaps and cross currency swaps used to hedge interest rate risk on variable rate EUR/GBP and EUR/USD assets and liabilities.
(3) This is the average interest rate on the fixed leg of swap agreements where the variable rate on the assets and liabilities in cash flow hedges is being 

swapped for a fixed rate.

AIB Group plc Annual Financial Report 2019123456Financial Statements298

23  Derivative financial instruments (continued)
Fair value hedges of interest rate risk
The tables below set out the amounts relating to items designated as (a) hedging instruments and (b) hedged items in fair value hedges 

of interest rate risk together with the related hedge ineffectiveness at 31 December 2019 and 2018:

Carrying amount(1)

Nominal

Assets Liabilities

(a) Hedging instruments

€ m

€ m

€ m

2019

Line item in 
SOFP* where 
the hedging 
instrument is 
included

Change in fair 
value used for 
calculating hedge 
ineffectiveness for 
the year
€ m

Hedge 
ineffectiveness 
recognised in  
the income 
statement
€ m

Line item in
the income 
statement that 
includes hedge 
ineffectiveness

Interest rate swaps hedging:
Investment securities – debt

Debt securities in issue

Subordinated debt

10,173

6,833

1,250

12

174

5

(298) Derivative financial 
instruments

–

Derivative financial 
instruments

(5) Derivative financial 

instruments

(108)

43

6

(2) Net trading 
income

–

–

Net trading 
income

Net trading 
income

Carrying amount 
of hedged items 
recognised in
the SOFP*

Accumulated amount 
of fair value hedge 
adjustments on the 
hedged items included 
in the carrying amount 
of the hedged items

Line item in 
SOFP* where 
hedged item
is included

Change in fair 
value of hedged 
items used for 
calculating hedge 
ineffectiveness
 for the year

(b) Hedged items

Assets Liabilities
€ m

€ m

Assets Liabilities
€ m

€ m

Investment securities – debt

10,789

249

Investment securities

Debt securities in issue

Subordinated debt

(6,936)

(1,258)

(105) Debt securities in issue

(8) Subordinated liabilities 
and other capital 
instruments

€ m

106

(43)

(6)

2019

Accumulated amount 
of fair value hedge 
adjustments remaining in 
the SOFP* for any hedged 
items that have ceased to 
be adjusted for hedging 
gains and losses
€ m

–

–

–

2018

Carrying amount(1)

Nominal

Assets

Liabilities

(a) Hedging Instruments

€ m

€ m

€ m

Line item in 
SOFP* where 
the hedging 
instrument is 
included

Change in fair 
value used for 
calculating hedge 
ineffectiveness for 
the year
€ m

Hedge 
ineffectiveness 
recognised in 
the income 
statement
€ m

Line item in
the income 
statement that 
includes hedge 
ineffectiveness

Interest rate swaps hedging:

Investment securities – debt

9,169

Debt securities in issue

Subordinated debt

5,745

750

17

117

5

(204) Derivative financial 
instruments

–

–

Derivative financial 
instruments

Derivative financial 
instruments

31

17

3

Carrying amount
of hedged items 
recognised in
the SOFP*

Accumulated amount
of fair value hedge 
adjustments on the 
hedged items included 
in the carrying amount 
of the hedged items

Line item in 
SOFP* where 
hedged item is 
included

Change in fair
value of hedged 
items used for 
calculating hedge 
ineffectiveness 
for the year

(b) Hedged items

Investment securities – debt

Debt securities in issue

Subordinated debt

Liabilities
€ m

Assets
€ m

9,453

Assets
€ m

142

(5,806)

(753)

Liabilities
€ m

Investment securities

(61) Debt securities in issue

(3) Subordinated liabilities 
and other capital 
instruments

€ m

(32)

(17)

(3)

(1)The mark to market of these instruments, excluding accruals of € 64 million, is € 176 million (2018: € 14 million is € 79 million).
*Statement of financial position

(1) Net trading  
income

–

–

Net trading  
income

Net trading  
income

2018

Accumulated amount  
of fair value hedge 
adjustments remaining in 
the SOFP* for any hedged 
items that have ceased to 
be adjusted for hedging 
gains and losses
€ m

–

–

–

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statementse
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23  Derivative financial instruments (continued)
Cash flow hedges
The table below sets out the hedged cash flows which are expected to occur in the following periods:

Forecast receivable cash flows

Forecast payable cash flows

Forecast receivable cash flows

Forecast payable cash flows

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2019

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2018

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The table below sets out the hedged cash flows, including amortisation of terminated cash flow hedges, which are expected to impact 
the income statement in the following periods:

Forecast receivable cash flows

Forecast payable cash flows

Forecast receivable cash flows

Forecast payable cash flows

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66

97

Between 1 
and 2 years
€ m

Between 2 
and 5 years
€ m

More than 
5 years
€ m

21

85

25

80

55

20

Within 1 year

€ m

64

105

Between 1 
and 2 years
€ m

Between 2 
and 5 years
€ m

More than 
5 years
€ m

19

72

122

81

231

35

2019

Total

€ m

167

282

2018

Total

€ m

436

293

Ineffectiveness reflected in the income statement that arose from cash flow hedges at 31 December 2019 amounted to Nil 

(31 December 2018: Nil).

Pay fixed cash flow hedges are used to hedge the cash flows on variable rate liabilities and receive fixed cash flow hedges are used to 

hedge the cash flows on variable rate assets.

The total amount recognised in other comprehensive income net of tax in respect of cash flow hedges at 31 December 2019 was a gain 

of € 184 million (2018: a gain of € 28 million).

AIB Group plc Annual Financial Report 2019123456Financial Statements302

24  Loans and advances to banks
At amortised cost

Funds placed with central banks

Funds placed with other banks

ECL allowance

Total loans and advances to banks

Amounts include:

Reverse repurchase agreements

Loans and advances to banks by geographical area(1)

Ireland

United Kingdom

United States of America

2019
€ m

 468 

 1,010 

 – 

 1,010 

 1,478 

151

2019
€ m

881

595

2

1,478

2018
€ m

589

854

–

854

1,443

–

2018
€ m

752

689

2

1,443

(1)The classification of loans and advances to banks by geographical area is based primarily on the location of the office recording the transaction.

Loans and advances to banks include cash collateral of € 631 million (2018: € 570 million) placed with derivative counterparties in 

relation to net derivative positions and placed with repurchase agreement counterparties. In addition, these include € 4 million relating to 

restricted balances held in trust in respect of certain payables which are included in ‘other liabilities’ (note 39).

Under reverse repurchase agreements, the Group accepts collateral that it is permitted to sell or repledge in the absence of default 

by the owner of the collateral. At 31 December 2019, the collateral received consisted of non-government securities with a fair value 

of € 151 million, none of which had been resold or repledged. These transactions were conducted under terms that are usual and 

customary to standard reverse repurchase agreements.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements25  Loans and advances to customers
Amortised cost

Loans and advances to customers

Reverse repurchase agreements

Amounts receivable under finance leases and hire purchase contracts

ECL allowance

Mandatorily at fair value through profit or loss

Loans and advances to customers

Total loans and advances to customers

Of which repayable on demand or at short notice

Amounts include:

Due from associated undertakings

303

2018
€ m

61,309

–

1,451

62,760

(2,039)

60,721

147

60,868

4,647

2019
€ m

60,359

87

1,603

62,049

(1,238)

60,811

77

60,888

3,147

1(1)

–

(1)Undrawn commitments amount to € 104 million and are for less than one year. 

Loans and advances to customers include cash collateral amounting to € 18 million (2018: € 79 million) placed with derivative 

counterparties.

Under reverse repurchase agreements, the Group has accepted collateral with a fair value of € 86 million that it is permitted to sell or 

repledge in the absence of default by the owner of the collateral. 

For details of credit quality of loans and advances to customers, including forbearance, refer to the ‘Risk management’ section of this 

report.

Amounts receivable under finance leases and hire purchase contracts
The following balances principally comprise of leasing arrangements and hire purchase agreements involving vehicles, plant, machinery 

and equipment:

Gross receivables

Not later than 1 year

Later than 1 year and not later than 2 years

Later than 2 years and not later than 3 years

Later than 3 years and not later than 4 years

Later than 4 years and not later than 5 years

Later than five years

Total

Unearned future finance income

Deferred costs incurred on origination

Present value of minimum payments

ECL allowance for uncollectible minimum payments receivable(1)

Net investment in new business

(1)Included in ECL allowance on financial assets (note 26).

2019
€ m

601

448

329

206

104

16

1,704

(116)

15

1,603

39

888

2018
€ m

582

390

287

179

90

18

1,546

(107)

12

1,451

41

805

AIB Group plc Annual Financial Report 2019123456Financial Statements304

26  ECL allowance on financial assets
The following table shows the movements on the ECL allowance on financial assets. Further information is disclosed in the 'Risk 

management' section of this report.

At 1 January

Exchange translation adjustments

Transfer in

Net re-measurement of ECL allowance – banks

Net re-measurement of ECL allowance – customers

Changes in ECL allowance due to write-offs

Changes in ECL allowance due to disposals

At 31 December

Amounts include ECL allowance on:

Loans and advances to banks measured at amortised cost

Loans and advances to customers measured at amortised cost

2019
€ m

2,039

9

–

–

117

(362)

(565)

1,238

–

1,238

1,238

2018
€ m

3,617

(1)

14

(1)

(89)

(1,029)

(472)

2,039

–

2,039

2,039

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements305

27  Investment securities
The following table analyses the carrying value of investment securities by major classification together with the unrealised gains and 

losses for those securities measured at FVOCI and FVTPL at 31 December 2019 and 2018.

Carrying 
value

Unrealised 
gross 
gains

Unrealised 
gross 
losses

€ m

€ m

€ m

Net 
unrealised 
gains/
(losses)
€ m

Debt securities at FVOCI
Irish Government securities
Euro government securities
Non Euro government securities
Supranational banks and government agencies
Collateralised mortgage obligations
Other asset backed securities
Euro bank securities
Non Euro bank securities
Euro corporate securities
Non Euro corporate securities
Total debt securities at FVOCI

Debt securities at amortised cost
Asset back securities
Euro corporate securities
Non Euro corporate securities
Total debt securities at amortised cost

Equity securities
Equity investments at FVOCI
Equity investments at FVTPL
Total equity securities

Total investment securities

5,296
1,538
212
1,034
222
106
5,343
1,654
375
101
15,881

591
14
30
635

458
357
815

17,331

381
63
4
22
1
–
77
12
12
5
577

414
147
561

(1)
–
–
(1)
(2)
–
(3)
(2)
(1)
–
(10)

380
63
4
21
(1)
–
74
10
11
5
567

–
(4)
(4)

414
143
557

(52)
(46)
(98)

Carrying 
value

Unrealised 
gross 
gains

Unrealised 
gross 
losses

Debt securities at FVOCI
Irish Government securities
Euro government securities
Non Euro government securities
Supranational banks and government agencies
Collateralised mortgage obligations
Other asset backed securities
Euro bank securities
Non Euro bank securities
Euro corporate securities
Non Euro corporate securities
Total debt securities at FVOCI

Debt securities at amortised cost
Asset back securities
Total debt securities at amortised cost

Equity securities
Equity investments at FVOCI
Equity investments at FVTPL
Total equity securities

Total investment securities

€ m

6,282
1,921
158
1,132
264
103
5,007
815
216
48
15,946

187
187

468
260
728

16,861

€ m

401
78
3
26
–
–
46
1
–
–
555

425
84
509

€ m

(6)
(4)
(2)
(7)
(11)
–
(11)
(6)
(2)
–
(49)

–
(3)
(3)

Net 
unrealised 
gains/
(losses)
€ m

395
74
1
19
(11)
–
35
(5)
(2)
–
506

425
81
506

Tax 
effect

€ m

(47)
(8)
(1)
(3)
–
–
(9)
(1)
(1)
(1)
(71)

Tax 
effect

2019
Net 
after 
tax

€ m

333
55
3
18
(1)
–
65
9
10
4
496

362
97
459

2018
Net
 after 
tax

€ m

€ m

(49)
(9)
–
(3)
5
–
(4)
1
–
–
(59)

(53)
(24)
(77)

346
65
1
16
(6)
–
31
(4)
(2)
–
447

372
57
429

AIB Group plc Annual Financial Report 2019123456Financial Statements306

27  Investment securities (continued)
The Group has designated its investment in NAMA subordinated bonds as measured at FVOCI since this investment was held for 

strategic purposes. Dividends received during the year amounted to € 23 million (2018: € 23 million) (note 7).

All equity investments apart from the NAMA subordinated bonds above are classified and measured at FVTPL.

Credit impairment losses recognised in the income statement at 31 December 2019 amounted to Nil (31 December 2018: Nil).

The following table sets out an analysis of movements in investment securities:

At 1 January

Exchange translation adjustments

Purchases/acquisitions

Sales/disposals

Maturities

Amortisation of discounts net of premiums

Movement in unrealised gains/(losses)

At 31 December

Of which:

Listed

Unlisted

At 1 January

Exchange translation adjustments

Purchases/acquisitions

Sales/disposals

Maturities

Amortisation of discounts net of premiums

Movement in unrealised (losses)/gains

At 31 December

Of which:

Listed

Unlisted

Debt 
securities 
at FVOCI

€ m

15,946

68

4,441

(2,192)

(2,472)

(62)

152

15,881

15,881

–

15,881

Debt 
securities at 
FVOCI

€ m

15,642

25

3,061

(1,425)

(945)

(71)

(341)

15,946

15,946

–

15,946

Debt 
securities 
at amortised 
cost
€ m

187

–

449

–

(1)

–

–

635

635

–

635

Debt 
securities at 
amortised 
cost
€ m

–

–

187

–

–

–

–

187

187

–

187

Equity investments 
measured at

FVOCI

FVTPL

€ m

468

–

–

–

–

–

(10)

458

–

458

458

€ m

260

–

47

(24)

–

–

74

357

46

311

357

Equity investments 
measured at

FVOCI

FVTPL

€ m

466

–

–

–

–

–

2

468

–

468

468

€ m

213

–

28

(22)

–

–

41

260

23

237

260

2019

Total

€ m

16,861

68

4,937

(2,216)

(2,473)

(62)

216

17,331

16,562

769

17,331

2018

Total

€ m

16,321

25

3,276

(1,447)

(945)

(71)

(298)

16,861

16,156

705

16,861

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements307

27  Investment securities (continued)
The following table sets out at 31 December 2019 and 2018, an analysis of the securities portfolio with unrealised losses, distinguishing 

between securities with continuous unrealised loss positions of less than 12 months and those with continuous unrealised loss positions 

for periods in excess of 12 months:

Investments 
with 
unrealised 
losses of 
less than 
12 months
€ m

Fair value
Investments 
with 
unrealised 
losses of 
more than 
12 months
€ m

Debt securities at FVOCI

Irish Government securities

Euro government securities

Supranational banks and government agencies

Collateralised mortgage obligations

Euro bank securities

Non Euro bank securities

Euro corporate securities

Non Euro corporate securities

56

93

144

–

412

268

48

11

–

–

123

160

73

350

–

–

Total

€ m

56

93

267

160

485

618

48

11

Total debt securities at FVOCI

1,032

706

1,738

Equity securities

Equity securities at FVTPL

Total

14

1,046

22

728

36

1,774

Investments 
with 
unrealised 
losses of 
less than 
12 months
€ m

Fair value
Investments 
with 
unrealised 
losses of 
more than 
12 months
€ m

Debt securities at FVOCI

Irish Government securities

Euro government securities

Non Euro government securities

Supranational banks and government agencies

Collateralised mortgage obligations

Euro bank securities

Non Euro bank securities

Euro corporate securities

Total debt securities at FVOCI

Equity securities

Equity securities at FVTPL

Total

91

174

–

49

–

740

662

208

1,924

5

1,929

147

49

44

247

272

101

22

8

890

30

920

Total

€ m

238

223

44

296

272

841

684

216

2,814

35

2,849

2019

Total

Unrealised 
losses 
of less 
than 
12 months

Unrealised losses
Unrealised 
losses
 of more 
than 
12 months

€ m

€ m

€ m

(1)

–

(1)

–

(3)

(1)

(1)

–

(7)

(2)

(9)

–

–

–

(2)

–

(1)

–

–

(3)

(2)

(5)

Unrealised losses

Unrealised 
losses 
of less 
than 
12 months

Unrealised 
losses
 of more 
than 
12 months

(1)

–

(1)

(2)

(3)

(2)

(1)

–

(10)

(4)

(14)

2018

Total

€ m

€ m

€ m

–

(2)

–

–

–

(11)

(6)

(2)

(21)

(1)

(22)

(6)

(2)

(2)

(7)

(11)

–

–

–

(28)

(2)

(30)

(6)

(4)

(2)

(7)

(11)

(11)

(6)

(2)

(49)

(3)

(52)

For details of the credit quality of the investment securities portfolio, see the ‘Risk management’ section of this report.

AIB Group plc Annual Financial Report 2019123456Financial Statements308

28  Interests in associated undertakings
Included in the income statement is the contribution net of tax from investments in associated undertakings as follows:

Income statement

Share of results of associated undertakings

Share of net assets including goodwill

At 1 January

Income for the year

Dividends received from associated undertakings(2)

Investments in associated undertakings

Disposals
At 31 December(5)

Of which listed on a recognised stock exchange

(1)Includes AIB Merchant Services € 19 million (2018: € 12 million).
(2)Dividends received from AIB Merchant Services € 27 million (2018: € 10 million).
(3)During 2018, the Group invested € 10 million in Fulfil Holdings Limited (25% equity interest).
(4)In 2018, the Group realised its investment amounting to € 2 million in Aviva Undershaft Five Limited which was liquidated.
(5)Comprises the Group’s investment in AIB Merchant Services and Fulfil Holdings Limited.

The following is the principal associate company of the Group at 31 December 2019 and 2018:

Name of associate

Principal activity

Place of incorporation
and operation

Zolter Services d.a.c.
trading as AIB Merchant Services

Provider of merchant
payment solutions

Registered Office: Unit 6,
Belfield Business Park,
Clonskeagh, Dublin 4,
Ireland

All associates are accounted for using the equity method in these consolidated financial statements.

2019
€ m

20
20(1)

2019
€ m

90

20

(27)

–

–

83

–

2018
€ m

12

12(1)

2018
€ m

80

12

(10)

10(3)

(2)(4)

90

–

Proportion of ownership 
interest and voting power 
held by the Group
2018
%

2019
%

49.9

49.9

Banking transactions between the Group and its associated undertakings are entered into in the normal course of business. For further 

information see notes 25 and 36.

In accordance with Sections 316 and 348 of the Companies Act 2014 and the European Communities (Credit Institutions: Financial 

Statements) Regulations 2015, AIB Group plc will annex a full listing of associated undertakings to its annual return to the Companies 

Registration Office.

There was no unrecognised share of losses of associates at 31 December 2019 or 2018.

Change in the Group’s ownership interest in associates
During 2019, the ownership interest in Fulfil Holdings Limited changed from 25% to 23.8%. There was no other change in the ownership 

interest in associates.

Significant restrictions
There is no significant restriction on the ability of associates to transfer funds to the Group in the form of cash or dividends, or to repay 

loans or advances made by the Group.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements309

2019

Total

Goodwill

Other

€ m

€ m

€ m

29  Intangible assets and goodwill

Cost

At 1 January

Additions

Acquisition of subsidiary

Transfers in/(out)

Amounts written-off(4)

Exchange translation adjustments

At 31 December

Amortisation/impairment

At 1 January

Amortisation for the year

Impairment for the year(5)

Amounts written-off(4)

At 31 December

Carrying value at 31 December

Software 
externally 
purchased
€ m

Software 
internally 
generated
€ m

Software 
under 
construction
€ m

329

7

–

–

(40)

–

296

307

11

1

(40)

279

17

957

132
13(1)

167

(117)

1

1,153

523

122

1

(117)

529

624

226

120

–

(167)

(10)

1

170

–

–

10

(10)

–

170

–

–
70(2)

–

–

–

70

–

–

–

–

–

70

Cost

At 1 January

Additions

Transfers in/(out)

Amounts written-off(4)

Exchange translation adjustments

At 31 December

Amortisation/impairment

At 1 January

Amortisation for the year

Impairment for the year(5)

Amounts written-off(4)

At 31 December

Carrying value at 31 December

Software 
externally 
purchased
€ m

Software 
internally 
generated
€ m

Software 
under 
construction
€ m

323

6

–

–

–

329

293

14

–

–

307

22

794

40

123

–

–

957

428

91

4

–

523

434

183

177

(123)

(11)

–

226

10

–

1

(11)

–

226

3

–
37(3)

–

–

–

40

3

1

–

–

4

36

Other

1,515

259

120

–

(167)

2

1,729

833

134

12

(167)

812

917

2018

Total

€ m

€ m

3

–

–

–

–

3

3

–

–

–

3

–

1,303

223

–

(11)

–

1,515

734

105

5

(11)

833

682

(1)Relates to the fair value of software acquired on the acquisition of subsidiary (note 31).
(2) Relates to the acquisition of subsidiary (note 31). The goodwill was tested for impairment at 31 December 2019 and no impairment was identified.
(3)Relates to the customer contracts and related customer relationships acquired on the acquisition of subsidiary (note 31).
(4)Relates to assets which are no longer in use with a Nil carrying value.
(5)Included in ‘Impairment and amortisation of intangible assets’ in the consolidated income statement.

Future capital expenditure in relation to both intangible assets and property, plant and equipment is set out in note 30.

AIB Group plc Annual Financial Report 2019123456Financial Statements310

30  Property, plant and equipment

Freehold

€ m

213

–

213

2

–

–

–

–

(49)

1

167

84

–

84

5

1

(49)

–

1

42

125

Cost

At 31 December 2018

Impact of adopting

IFRS 16(1)

Restated balance at
1 January 2019

Transfers in/(out)

Additions

Acquisition of subsidiary

(note 31)

Re-measurement 

Transferred to
held for sale

Amounts written-off(2)

Exchange translation

adjustments

At 31 December

Depreciation/impairment

At 31 December 2018

Impact of adopting

IFRS 16(1)

Restated balance at
1 January 2019

Depreciation charge

for the year

Impairment charge
for the year(3)

Amounts written-off(2)

Transferred to 
held for sale

Exchange translation

adjustments

At 31 December

Carrying value at
31 December

Owned assets

Property

Long 
leasehold

€ m

Leasehold 
under 
50 years
€ m

84

–

84

–

–

–

–

(5)

(36)

–

43

51

–

51

1

1

(36)

(4)

–

13

30

139

–

139

26

28

–

–

(3)

(69)

1

122

101

–

101

9

1

(69)

(2)

–

40

82

Equipment

Assets  
under 
construction

Leased assets
Right-of-use assets
Other

Property

2019

Total

€ m

530

–

530

11

15

2

–

(10)

(183)

2

367

457

–

457

21

1

(183)

(9)

1

288

79

€ m

€ m

€ m

€ m

57

–

57

(39)

26

–

–

–

–

–

–

473

473

–

25

–

1

–

–

2

44

501

–

–

–

–

2

–

–

–

2

42

–

–

–

57

–

–

–

–

57

444

–

6

6

–

–

–

(4)

–

–

–

2

–

–

–

1

–

–

–

–

1

1

1,023

479

1,502

–

94

2

(3)

(18)

(337)

6

1,246

693

–

693

94

6

(337)

(15)

2

443

803

(1)For details of the impact of adopting IFRS 16, see note 3.
(2)Relates to assets which are no longer in use with a Nil carrying value.
(3)Included in ‘Impairment and depreciation of property, plant and equipment’ in the consolidated income statement.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements30  Property, plant and equipment (continued)

Cost

At 1 January

Transfers in/(out)

Additions

Transferred to held for sale

Amounts written-off(1)

Exchange translation adjustments

At 31 December

Depreciation/impairment

At 1 January

Depreciation charge for the year

Impairment charge for the year(2)

Reversal of impairment charge for the year(2)

Amounts written-off(1)

Exchange translation adjustments

At 31 December

Carrying value at 31 December

Freehold

€ m

215

1

1

(3)

(1)

–

213

74

5

10

(4)

(1)

–

84

129

Property

Long 
leasehold

€ m

Leasehold 
under 50 
years
€ m

88

–

1

(1)

(4)

–

84

52

1

2

–

(4)

–

51

33

137

5

3

–

(6)

–

139

95

8

4

–

(6)

–

101

38

311

2018

Total

Equipment

Assets 
under 
construction

€ m

539

4

14

–

(27)

–

530

458

23

3

–

(27)

–

457

73

€ m

€ m

21

(10)

46

–

–

–

57

–

–

–

–

–

–

–

57

1,000

–

65

(4)

(38)

–

1,023

679

37

19

(4)

(38)

–

693

330

(1)Relates to assets which are no longer in use with a Nil carrying value.
(2)Included in ‘impairment and depreciation of property, plant and equipment’ in the consolidated income statement.

The carrying value of property occupied by the Group for its own activities was € 236 million (2018: € 199 million) in relation to owned 

assets and € 444 million in relation to right-of-use assets, excluding those held as disposal groups and non-current assets held for sale. 

Property leased to others by the Group had a carrying value of € 1 million (2018: € 1 million).

Future capital expenditure
The table below shows future capital expenditure in relation to both property, plant and equipment and intangible assets (excluding right-

of-use assets).

Estimated outstanding commitments for capital expenditure not provided for in the financial statements

Capital expenditure authorised but not yet contracted for

2019
€ m

2

44

2018
€ m

5

80

AIB Group plc Annual Financial Report 2019123456Financial Statements312

30  Property, plant and equipment (continued)
Leased assets
Property
The Group leases property for its offices and retail branch outlets. The property lease portfolio consists of 197 leases, made up of 

8 head office locations and 189 branch outlets. Lease terms are negotiated on an individual basis and contain a wide range of different 

terms and conditions. Both head office properties and retail branch lease terms are typically for periods of 10 to 20 years. Most of these 

leases carry statutory renewal rights, or include an option to renew the lease for an additional period after the end of the contract term. 

Where the Group is likely to exercise these options, this has been taken into account in determining the lease liability and likewise, 

the right-of-use asset.

The minimum lease terms remaining on the most significant leases range from 7 years to 13 years. The average lease term until a 

break clause in the lease arrangements is approximately 10 years with the final contractual remaining terms ranging from 5 years to 

8 years. 

The most significant lease entered into in 2019 was for Heuston South Quarter in Dublin 8 with a lease term of 14 years.

Other leases
Motor vehicles
The Group leases motor vehicles, mainly for its sales staff throughout the branch network. The average lease term for motor vehicles is 
3 years.

ATM offsite locations
These relate to leases for locations to house ATMs held offsite (outside of the branch network), in both the Republic of Ireland and 

Northern Ireland.

Lease liabilities
A maturity analysis of lease liabilities is shown in note 37.

Amounts recognised in income statement

Depreciation expense on right-of-use assets

Interest on lease liabilities (note 6)

Expense relating to short term leases

Income from sub-leasing right-of-use assets

Amounts recognised in statement of cash flows

Total cash outflow for leases during the year(1)

(1)Includes interest expense on lease liabilities of € 13 million and principal repayments on lease liabilities of € 59 million.

2019
€ m

58

14

2

2

2019
€ m

72

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements 
313

31  Acquisition of subsidiary
The accounting policy for the acquisition of subsidiaries is set out in note 1 (d) to the financial statements in ‘Basis of consolidation’.

On 31 October 2019, Augmentum Limited (‘Augmentum’), of which 75% is owned by AIB and 25% by a non-controlling interest, First 

Data Global Services Limited (part of First Data Corporation which is owned by Fiserv Inc.), acquired 96.77% of the equity share capital 

and voting rights of Semeral Limited (‘Semeral’), the holding company for Payzone Ireland Limited (‘Payzone’). Total consideration 

paid to 31 December 2019 amounted to € 68.9 million (excluding contingent consideration). Accordingly, Semeral is now controlled by 

Augmentum which, in turn, is controlled by AIB Group.

In addition to the consideration paid/payable to Semeral shareholders, Semeral issued 407,104 ordinary shares of € 1 each to 

Augmentum in October 2019 for a subscription price of € 22 million, the proceeds of which were used to repay long term debt in 

Semeral. This transaction was not part of the business combination, however, it was accounted for as an investment in subsidiary 

undertakings by Augmentum and consolidated accordingly.

Payzone owns a nationwide branded terminal network that distributes a wide variety of electronic products and services. It distributes 

such products and services on behalf of a broad range of clients which include government agencies, local authorities, utility companies 

and mobile network operators.

Payzone is the parent company of Feepay Limited (‘Feepay’) acquired in 2017 in which it holds 100% of the equity share capital. 
Feepay operates on an online payment platform, under the brands of Easy Payments Plus and MyEasyPay, offering online payment 

solutions to schools and sports clubs.

The acquisition of Semeral/Payzone is consistent with the Group’s strategy to make selective investments to evolve its customer service 

and product proposition in its core market. It will bring significant fintech capability to AIB and will further strengthen its digital agenda in 

a post PSD2/Open Banking economy.

Semeral’s consolidated financial statements are prepared for accounting periods beginning 1 October 2019 and ending 30 September 

2020, accordingly, the Group has consolidated its share of results from the date of acquisition, 1 November 2019 to 31 December 2019. 

In due course, the financial period of Semeral will be aligned with that of AIB.

For the two months to 31 December 2019, Semeral contributed gross revenue amounting to € 27 million (net revenue € 2 million) and 

a profit of Nil million to the Group’s results. If the acquisition had occurred on 1 January 2019, Management estimates that consolidated 

gross revenue would have been € 158 million (net revenue € 14 million), and consolidated profit for the year would have been Nil million. 

In determining these amounts, Management has assumed that the fair value adjustments, that arose on the date of acquisition would 

have been the same if the acquisition had occurred on 1 January 2019. 

Semeral/Payzone was reported in the Retail Banking segment for the 2 months to 31 December 2019.

Consideration transferred
Augmentum’s investment to 31 December 2019 amounted to € 68.9 million which was funded by way of long term loans from its two 
shareholders at a rate of 7.5% per annum.

Contingent consideration
Deferred consideration amounting to c. € 10 million has been agreed by Augmentum with the selling shareholders of Semeral, subject to 

certain conditions. At 31 December 2019, this amount is expected to be paid in full.

Acquisition related costs
The Group incurred acquisition-related costs amounting to € 2 million on legal fees and due diligence costs of which € 0.8 million 

was expensed in 2019 (2018: € 1.2 million). These are included in ‘Operating expenses’ (note 13) within ‘General and administrative 

expenses’.

AIB Group plc Annual Financial Report 2019123456Financial Statements314

31  Acquisition of subsidiary (continued)
Identifiable assets acquired and liabilities assumed
The following table summarises the amounts recognised at the acquisition date of assets acquired and liabilities assumed in Semeral/

Payzone:

Intangible assets

Property, plant and equipment

Other assets

Cash/restricted cash

Borrowings

Other liabilities

Deferred tax liabilities

Accruals and deferred income

Total identifiable net assets assumed

Note

29

30

33

€ m

50

2

14

9

(23)

(25)

(5)

(12)

10

Trade receivables with gross contractual amounts receivable of € 10 million have a fair value of € 10 million. At acquisition date, it was 

estimated that all contractual cash flows were expected to be collected. 

Measurement of fair values
The acquisition date fair value of the identifiable net assets of Semeral/Payzone acquired amounted to € 10 million and comprised of: 

•  intangible assets – € 50 million; 

•  property, plant and equipment and other assets – € 16 million; 

•  cash – € 9 million; 

•  borrowings and other liabilities – € 48 million; and 

•  accruals, deferred income and deferred tax – € 17 million.

Assets less liabilities (other than intangible assets)
The fair value of the acquired net assets on acquisition date, apart from intangible assets, was considered to be their carrying value 

since these assets and liabilities were materially short term in nature.

Intangible assets
Intangible assets acquired consisted of (i) customer contracts and customer relationships; and (ii) internally generated software. 

In Semeral’s financial statements, these had not been attributed a value apart from certain software. However, as required by IFRS 3 

Business Combinations, all identifiable assets acquired and liabilities assumed must be measured at fair value.

(a)  Customer contracts and customer relationships (fair value € 37 million)

In order to measure the fair value of customer contracts and customer relationships, the Group used, as a valuation technique, 
the income approach given the unique nature the intangible assets acquired. The income approach is a valuation technique used 
to convert future amounts to a single present value. The measurement is based on the value indicated by current management 
expectations about those future amounts.

Payzone acts as the payments processor for end users on behalf of customers. 70% of Payzone revenue is earned through 

customer relationships which are either contracted or with a customer with whom it had a relationship for over 10 years. A further 

20% of revenues are with customers that have been with Payzone for over 5 years. Access to the customer relationships was 

acquired through the transaction. 

The valuation of customer contracts and customer relationships was principally based on the planned EBITDA cash flows as 

provided by Payzone management. A customer annual drain rate was then applied, given the nature of the customer, which gave 

an average 10 year life to customers acquired. This adjustment was to cover the natural attrition of customers currently in place. In 

addition, tax was deducted from the cash flows at the effective tax rate. The net cash flows were discounted at the Group’s weighted 

average cost of capital of 8.8%.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements315

31  Acquisition of subsidiary (continued)
Intangible assets (continued)

(b)  Internally generated software (fair value € 13 million)

 The Group used the ‘relief-from-royalty’ method to value internally generated software. This method considers the discounted 

estimated royalty payments that are expected to be avoided as a result of the patents or trademarks being owned. A royalty rate of 

15% was assumed which was based on the actual 2019 IT value divided by actual revenues. The royalty rate of 15% was applied to 

planned revenue as provided by Payzone management.

Measurement of non-controlling interests 
Augmentum, as the immediate parent company of Semeral/Payzone, has measured the existing non-controlling interests on the basis of 

their proportionate share in the recognised amounts of Semeral/Payzone’s identifiable net assets (€ 1 million).

Allied Irish Banks, p.l.c. has measured the non-controlling interests in Augmentum on the basis of their proportionate share of the 

acquisition date fair value of the identifiable net assets of Augmentum (Nil).

Goodwill arising from the acquisition has been recognised as follows:

Consideration transferred, including contingent consideration

Non-controlling interest, based on their proportionate interest in the 
recognised amounts of assets and liabilities of Semeral/Payzone

Fair value of identifiable net assets acquired

Goodwill

€ m

79

1

(10)

70

The goodwill is mainly attributable to Payzone’s fintech capability and its substantial payments footprint in Ireland. The Group believes 

that the skills and technical talent of Payzone’s work force will complement the Group’s existing relevant workforce and that synergies 

will be achieved through the combined talents of both.

The goodwill recognised is not expected to be deductible for tax purposes.

32  Other assets
Proceeds due from disposal of loan portfolio(1)

Other(2)

Total

2019
€ m

427

228

655

2018
€ m

13

343

356

(1)ECL – Nil.
(2)Includes items in transit € 75 million and sundry debtors € 67 million (2018: Items in transit € 124 million and sundry debtors € 80 million).

AIB Group plc Annual Financial Report 2019123456Financial Statements 
316

33  Deferred taxation
Deferred tax assets:

Transition to IFRS 9

Assets used in the business

Retirement benefits

Assets leased to customers

Unutilised tax losses

Other

Total gross deferred tax assets

Deferred tax liabilities:

Transition to IFRS 9

Transition to IFRS 15

Cash flow hedges

Retirement benefits

Amortised income on loans

Assets used in the business

Investment securities

Acquisition of subsidiary (note 31)

Other

Total gross deferred tax liabilities

Net deferred tax assets

Represented on the statement of financial position:

Deferred tax assets

Deferred tax liabilities

2019
€ m

33

7

10

12

2,771

11

2,844

(4)

(1)

(67)

(7)

(1)

(21)

(93)

(5)

(88)

(287)

2,557

2,666

(109)

2,557

2018
€ m

43

9

12

10

2,808

14

2,896

(10)

(1)

(40)

(58)

(3)

(21)

(101)

–

(67)

(301)

2,595

2,702

(107)

2,595

For each of the years ended 31 December 2019 and 2018, full provision has been made for capital allowances and other temporary 

differences.

Analysis of movements in deferred taxation

At 1 January

Exchange translation and other adjustments

Deferred tax through other comprehensive income

Income statement (note 19)

At 31 December

2019
€ m

2,595

(1)

44

(81)

2,557

2018
€ m

2,678

–

28

(111)

2,595

Comments on the basis of recognition of deferred tax assets on unused tax losses are included in note 2 ‘Critical accounting 
judgements and estimates’ on pages 273 and 274. Information on the regulatory capital treatment of deferred tax assets is included in 
‘Principal risks’ on page 40 to 43.

At 31 December 2019, recognised deferred tax assets on tax losses and other temporary differences, net of deferred tax liabilities, 

totalled € 2,557 million (31 December 2018: € 2,595 million). The most significant tax losses arise in the Irish tax jurisdiction and their 

utilisation is dependent on future taxable profits.

Temporary differences recognised in other comprehensive income consist of deferred tax on financial assets at FVOCI, cash flow 
hedges and actuarial gains/losses on retirement benefit schemes. Temporary differences recognised in the income statement consist 
of provisions for expected credit losses on financial instruments, amortised income, assets leased to customers, and assets used in the 
course of the business. 

Net deferred tax assets at 31 December 2019 of € 2,504 million (31 December 2018: € 2,489 million) are expected to be recovered after 

more than 12 months.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements317

33  Deferred taxation (continued)
For the Group’s principal UK subsidiary, the Group has concluded that the recognition of deferred tax assets be limited to the amount 
projected to be realised within a time period of 15 years. This is the timescale within which the Group believes that it can assess the 
likelihood of its profits arising as being more likely than not.

For certain other subsidiaries and branches, the Group has concluded that it is more likely than not that there will be insufficient profits 
to support full recognition of deferred tax assets.

The Group has not recognised deferred tax assets in respect of: Irish tax on unused tax losses at 31 December 2019 of € 122 million 
(31 December 2018: € 122 million); overseas tax (UK and USA) on unused tax losses of € 3,309 million (31 December 2018: 
€ 3,015 million); and foreign tax credits for Irish tax purposes of € 13 million (31 December 2018: € 13 million). Of these tax losses 
totalling € 3,431 million for which no deferred tax is recognised: € 19 million expires in 2032; € 39 million in 2033; € 26 million in 2034; 
and € 5 million in 2035.

The aggregate amount of temporary differences associated with investments in subsidiaries, branches and associates for which 
deferred tax liabilities have not been recognised amounted to Nil (31 December 2018: Nil).

Deferred tax recognised directly in equity amounted to Nil (31 December 2018: Nil).

Analysis of income tax relating to other comprehensive income

Profit for the year

Exchange translation adjustments

Net change in cash flow hedging reserves

Net change in fair value of investment securities at FVOCI

Net actuarial (losses) in retirement benefit schemes

Total comprehensive income for the year

Attributable to:

Equity holders of the parent

Non-controlling interests

Profit for the year

Exchange translation adjustments

Net change in cash flow hedging reserves

Net change in fair value of investment securities at FVOCI

Net actuarial gains in retirement benefit schemes

Total comprehensive income for the year

Attributable to:

Equity holders of the parent

Gross

Tax

Net of tax

Non-
controlling 
interests  
net of tax

€ m

499

66

211

(61)

(251)

464

427

37

€ m

(135)

–

(27)

8

63

(91)

(91)

–

€ m

364

66

184

(53)

(188)

373

336

37

€ m

37

–

–

–

–

37

–

37

Gross

Tax

Net of tax

€ m

1,247

10

32

(330)

35

994

€ m

(155)

–

(4)

41

(9)

(127)

€ m

1,092

10

28

(289)

26

867

2019

Net amount 
attributable 
to equity 
holders of 
the parent
€ m

327

66

184

(53)

(188)

336

336

–

2018

Net amount 
attributable  
to equity 
holders of  
the parent
€ m

1,092

10

28

(289)

26

867

994

(127)

867

867

AIB Group plc Annual Financial Report 2019123456Financial Statements318

34  Retirement benefits
The Group operates a number of defined contribution and defined benefit schemes for employees. All defined benefit schemes are 
closed to future accrual.

Defined contribution schemes
From 1 January 2014, all Group staff accrue future pension benefits on a defined contribution (“DC”) basis with a standard employer 
contribution of 10%. An additional matched employer contribution, subject to limits based on age bands of 2%, 5% or 8% is also paid 
into the schemes. 

The amount included in operating expenses in respect of DC schemes is € 80 million (2018: € 75 million) (note 13).

Defined benefit schemes
All defined benefit schemes operated by the Group closed to future accrual no later than 31 December 2013 and staff transferred to 
defined contribution schemes for future pension benefits. The most significant defined benefit schemes operated by the Group are the 
AIB Group Irish Pension Scheme (‘the Irish scheme’) and the AIB Group UK Pension Scheme (‘the UK scheme’).

Retirement benefits for the defined benefit schemes are calculated by reference to service and Final Pensionable Salary at 
31 December 2013. The Final Pensionable Salary used in the calculation of this benefit for staff is based on their average pensionable 
salary in the period between 30 June 2009 and 31 December 2013. This calculation of benefit for each staff member will revalue 
between 1 January 2014 and retirement date in line with the statutory requirement to revalue deferred benefits. There is no link to any 
future changes in salaries.

In the main Irish Scheme, there are 16,038 members comprising 4,121 pensioners and 11,917 deferred members at 31 December 
2019. 7,903 members have benefits accrued from 2007 to 2013 under a hybrid arrangement. In addition, there are 990 members 
comprising 120 pensioners and 870 deferred members at 31 December 2019 in EBS Defined Benefit Schemes.

Responsibilities for governance
The Trustees of each Group pension scheme are ultimately responsible for the governance of the schemes.

Risks
Details of the pension risk to which the Group is exposed are set out in the Risk section on page 162 of this report.

Valuations
Independent actuarial valuations for the AIB Group Irish Pension Scheme (‘Irish scheme’) and the AIB Group UK Pension Scheme 
(‘UK scheme’) are carried out on a triennial basis by the Schemes’ actuary, Mercer. The most recent valuation of the Irish scheme was 
carried out at 30 June 2018 and reported the scheme to be in surplus. No deficit funding is required at this time as the Irish scheme 
meets the minimum funding standard. The most recent valuation of the UK scheme was carried out at 31 December 2017. The Group 
and the Trustee of the UK scheme have agreed funding payments under a new arrangement agreed in December 2019 which is 
described in detail below.

De-risking of the UK scheme
During the second half of 2019, the Group and the Trustee undertook a substantial de-risking of the UK scheme which significantly 
impacted the reported IAS 19 surplus of the scheme. The reported IAS 19 surplus of the UK scheme reduced from € 232 million 
at 31 December 2018 to € 32 million at 31 December 2019. A transaction entered into involved the acquisition of two insurance 
contracts from Legal and General Assurance Society (“LGAS”) using all of the assets of the UK scheme. These insurance contracts 
are: a pensioner buy-in contract in respect of the pensioner members and an assured payment policy (“APP”) in respect of deferred 
members. The ultimate obligation to pay the members benefits still remains with the scheme.

The pensioner buy-in contract removes financial and demographic risk attaching to the current UK pensioners. This pensioner buy-in 
contract is effectively a qualifying insurance contract, and exactly matches the amount and timing of the benefits covered. Accordingly, the 
fair value of the pensioner buy-in contract is set equal to the corresponding value of the liabilities, using the same assumptions with the 
difference of c. £ 0.2 billion reported in net actuarial losses in retirement benefit schemes in the statement of comprehensive income.

The APP significantly reduces the inflation and interest rate risk attaching to UK deferred members although demographic risks remain. 
The APP can (at the UK Trustee’s election) be partially surrendered on an annual basis for the purpose of wholly or partially funding 
buy-in of further tranches of deferred members over a defined period of time. This will remove exposure to the risks not covered by the 
APP over time. The fair value of the APP is measured as the estimated cost of purchasing the contract on the open market.

The Group agreed with the Scheme Trustee a revised funding arrangement for the UK scheme to support the purchase of the 
pensioner buy-in contract and the APP. A contribution of £ 10 million was made in December 2019 and an additional one-off £ 12 million 
contribution will also be made in 2020. Under the revised funding arrangement, the Group expects to make annual payments of 
£ 18.5 million each year during 2020 to 2023, with a final balancing payment in 2024 which is currently expected to be c. £ 50 million. 

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements319

34  Retirement benefits (continued)
Contributions
Total contributions to all defined benefit pension schemes operated by the Group in 2019 amounted to € 43 million (2018: € 72 million). 
A contribution of € 12 million was made to the Irish scheme (2018: € 9 million) to fund a discretionary increase in pensions in payment. 
Contributions of £ 27 million were made to the UK scheme (2018: £ 19.1 million) as a combination of the pre-existing asset backed 
funding plan and the revised funding arrangement described above which was implemented in December 2019.

Total contributions to all defined benefit pension schemes operated by the Group for the year to 31 December 2020 are estimated to be 
€ 37 million.

Financial assumptions
The following table summarises the financial assumptions adopted in the preparation of these financial statements in respect of the main 
schemes at 31 December 2019 and 2018. The assumptions have been set based upon the advice of the Group’s actuary.

Financial assumptions

Irish scheme
Rate of increase of pensions in payment(1)

Discount rate

Inflation assumptions(2)

UK scheme

Rate of increase of pensions in payment

Discount rate

Inflation assumptions (RPI)

Other schemes

Rate of increase of pensions in payment

Discount rate

Inflation assumptions

2019
%

0.00

1.42

1.05

2.90

2.10

2.90

2018
%

0.00

2.14

1.25

3.20

2.90

3.20

0.00 – 2.90

1.40 – 3.15

1.05 – 2.90

0.00 – 3.20

2.14 – 4.20

1.25 – 3.20

(1) Having taken actuarial and external legal advice, the Board determined that the funding of discretionary increases in pensions in payment is a decision to 
be made by the Board annually. Accordingly, the long term rate of increases of pensions in payment is Nil. This does not reflect the ability of the Trustee to 

grant increases at any point in the future when the financial position of the scheme would enable such an increase at that point in time.

(2)The inflation assumption applies to the revaluation of deferred members’ benefits up to their retirement date.

AIB Group plc Annual Financial Report 2019123456Financial Statements320

34  Retirement benefits (continued)
Funding of increases in pensions in payment for the Irish defined benefit schemes
The Board has determined that the funding of discretionary increases to pensions in payment is a decision to be made by the Board 

each year. A process, taking account of all relevant interests and factors has been implemented by the Board. These interests and 

factors include: the advice of the Actuary; the interests of the members of the scheme; the interests of the employees; the Group’s 

financial circumstances and ability to pay; the views of the Trustees; the Group’s commercial interests and any competing obligations to 

the State.

The Group completed this process early in 2020 taking account of all relevant factors and decided that the funding of discretionary 

increases was not appropriate for 2020.

In 2019, under this process, the Group agreed to provide a level of funding for discretionary increases in pensions in payment for 2019 

for certain schemes. The Trustees of these schemes awarded an increase in the range of 0.5% to 0.6% in respect of pensions eligible 

for discretionary pension increases. This resulted in a past service cost of € 12 million in 2019. 

As the decision to fund discretionary increases to pensions in payment is an annual process, the Board will go through this process 

again in early 2021 for 2021.

Mortality assumptions
The life expectancies underlying the value of the scheme liabilities for the Irish and UK schemes at 31 December 2019 and 2018 are 

shown in the following table:

Retiring today age 63

Retiring in 10 years at age 63

Life expectancy – years

Irish scheme

2019

2018

UK scheme

2019

2018

25.2

27.1

26.0

28.1

25.2

27.1

26.0

28.1

25.0

26.7

25.4

27.7

25.0

27.0

25.8

27.9

Males

Females

Males

Females

The mortality assumptions for the Irish and UK schemes were updated in 2017 and 2019 respectively, to reflect emerging market 

experience. The table shows that a member of the Irish scheme retiring at age 63 on 31 December 2019 is assumed to live on average 

for 25.2 years for a male (25.0 years for the UK scheme) and 27.1 years for a female (26.7 years for the UK scheme). There will be 

variation between members but these assumptions are expected to be appropriate for all members. The table also shows the life 

expectancy for members aged 53 on 31 December 2019 who will retire in ten years. Younger members are expected to live longer 

in retirement than those retiring now, reflecting a decrease in mortality rates in future years due to advances in medical science and 

improvements in standards of living. 

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements321

2018

Net 
defined 
benefit 
(liabilities)
assets
€ m

96

(12)

–

5

(1)

(8)

105

6

145

(149)

(72)

35(2)

(3)

32

72

–

72

192

34  Retirement benefits (continued)
Movement in defined benefit obligation and scheme assets
The following table sets out the movement in the defined benefit obligation and scheme assets during 2019 and 2018:

Defined 
benefit 
obligation

Fair 
value of 
scheme 
assets

Asset 
ceiling/
minimum

funding(1)

€ m

€ m

(5,323)

6,136

€ m

(621)

2019

Net 
defined 
benefit 
(liabilities)
assets
€ m

Defined 
benefit 
obligation

Fair 
value of 
scheme 
assets

Asset 
ceiling/
minimum

funding(1) 

At 1 January

Included in profit or loss

Past service cost

Settlement

Interest (cost) income

Administration costs

(12)

3

(119)

–

(128)

–

(5)

139

(3)

131

–

–

–

Included in other comprehensive income

Re-measurements gain/(loss):

–  Actuarial gain/(loss) arising from:

–  Experience adjustments

–   Changes in demographic 

assumptions

(9)

2

–  Changes in financial assumptions

(620)

–   Return on scheme assets excluding 

interest income

–

332

–   Asset ceiling/minimum funding 

adjustments

Translation adjustment on

non-euro schemes

Other

Contributions by employer

Benefits paid

(52)

(679)

–

226

226

58

390

43

(226)

(183)

(14)

(14)

44

44

€ m

(538)

(11)

(11)

(72)

(72)

€ m

€ m

192

(5,694)

6,328

(12)

(2)

6

(3)

(11)

(9)

2

(620)

332

44
(251)(2)

6

(245)

43

–

43

(12)

–

(120)

–

(132)

105

6

145

–

–

136

(1)

135

–

–

–

–

(149)

6

262

–

241

241

(9)

(158)

72

(241)

(169)

At 31 December

(5,904)

6,474

(591)

(21)

(5,323)

6,136

(621)

31 December
2019
€ m

31 December
2018
€ m

Recognised on the statement of financial position as:

Retirement benefit assets

UK scheme

Other schemes

Total retirement benefit assets

Retirement benefit liabilities

Irish scheme

EBS scheme

Other schemes

Total retirement benefit liabilities

Net pension (deficit)/surplus

32

7

39

–

(35)

(25)

(60)

(21)

232

9

241

–

(29)

(20)

(49)

192

(1) In recognising the net surplus or deficit on a pension scheme, the funded status of each scheme is adjusted to reflect any minimum funding requirement 

and any ceiling on the amount that the sponsor has a right to recover from a scheme.

(2)After tax € 188 million (2018: € 26 million), see page 290.

AIB Group plc Annual Financial Report 2019123456Financial Statements322

34  Retirement benefits (continued)
Scheme assets
The following table sets out an analysis of the scheme assets:

Cash and cash equivalents

Equity instruments

Quoted equity instruments:

Basic materials

Consumer goods

Consumer services

Energy

Financials

Healthcare

Industrials

Technology

Telecoms

Utilities

Total quoted equity instruments

Unquoted equity instruments

Total equity instruments

Debt instruments

Quoted debt instruments

Corporate bonds

Government bonds

Total quoted debt instruments

Real estate(1)(2)

Derivatives

Investment funds

Quoted investment funds

Alternatives

Bonds

Cash

Equity

Fixed interest

Forestry

Liability driven

Multi-asset

Property

Total quoted investment funds

Total investment funds

Mortgage backed securities(2)

Insurance contracts

Fair value of scheme assets at 31 December

(1)Located in Europe.
(2)A quoted market price in an active market is not available.
(3)For valuation see page 318.

2019
€ m

74

78

134

151

125

294

179

166

222

121

58

1,528

13

1,541

624

1,589

2,213

278

(28)

25

375

7

248

114

38

111

122

1

1,041

1,041

297
1,058(3)

6,474

2018
€ m

133

66

115

134

129

253

162

147

167

98

42

1,313

12

1,325

1,117

1,430

2,547

202

20

24

387

1

214

103

37

594

215

1

1,576

1,576

333

–

6,136

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements323

34  Retirement benefits (continued)
Sensitivity analysis for principal assumptions used to measure scheme liabilities
There are inherent uncertainties surrounding the financial assumptions adopted in calculating the actuarial valuation of the pension 

schemes. Set out in the table below is a sensitivity analysis of the key assumptions for the Irish scheme and the UK scheme at  

31 December 2019.

Note that the changes in assumptions are independent of each other i.e. the effect of the reflected change in the discount rate assumes 

that there has been no change in the rate of mortality assumption and vice versa.

Discount rate (0.25% movement)

Inflation (0.25% movement)

Future mortality (1 year change in life expectancy)

Irish scheme
defined benefit obligation

UK scheme
defined benefit obligation

Increase
€ m

Decrease
€ m

Increase
€ m

Decrease
€ m

(190)

51

118

203

(47)

(118)

(46)

46

40

49

(43)

41

Maturity of the defined benefit obligation
The weighted average duration of the Irish scheme at 31 December 2019 is 17 years and of the UK scheme at 31 December 2019 is 

18 years.

Asset-liability matching strategies
The investment strategy of de-risking the Irish scheme continued during 2019 as there was a further increase in the level of bonds and 

liability matching assets. The scheme maintained its level of equities in a range of c. 30 to 32% (with an equity protection strategy in 

place). 

The investment strategy of de-risking the UK scheme continued in 2019 when the Scheme entered into two insurance contracts with 

LGAS as described above (a pensioner buy-in contract in respect of the pensioner members and an APP contract in respect of the 

deferred members).

Other long term employee benefits
Includes additional benefits which the Group provides to employees who suffer prolonged periods of sickness, subject to the qualifying 
terms of the insurer. It provides for the partial replacement of income in event of illness or injury resulting in the employee’s long term 

absence from work.

Furthermore, on the death of an employee before their normal retirement date, the Group has in place insurance policies to cover the 

additional financial costs to the Group under the terms of the defined benefit/defined contribution schemes.

In 2019, the Group contributed € 9 million (2018: € 9 million) towards insuring these benefits which are included in Operating expenses 

(note 13).

AIB Group plc Annual Financial Report 2019123456Financial Statements324

35  Deposits by central banks and banks
Central Banks

Borrowings – secured

– unsecured

Banks

Securities sold under agreements to repurchase

Other borrowings – unsecured

Amounts include:

Due to associated undertakings

2019
€ m

294 

178 

472 

– 

351 

351 

823 

2018
€ m

279

175

454

145

245

390

844

– 

–

Securities sold under agreements to repurchase mature within six months and are secured by Irish Government bonds, other 

marketable securities and eligible assets. These agreements are completed under market standard Global Master Repurchase 

Agreements. There were no repurchase agreements outstanding at 31 December 2019 (2018: € 145 million). 

Deposits by central banks and banks include cash collateral at 31 December 2019 of € 285 million (2018: € 177 million) received from 

derivative counterparties in relation to net derivative positions (note 46) and also from repurchase agreement counterparties.

Financial assets pledged
Financial assets pledged under existing agreements to repurchase, for secured borrowings, and providing access to future funding 

facilities with central banks and banks are detailed in the following table:

Total carrying value of financial assets pledged

Of which:

Government securities

Other securities(1)

Central
banks
€ m

1,452

–

1,452

Banks

€ m

17

17

–

2019

Total

€ m

1,469

17

1,452

Central
banks
€ m

1,689

–

1,689

Banks

€ m

200

107

93

2018

Total

€ m

1,889

107

1,782

(1) The Group has issued covered bonds secured on pools of residential mortgages, through its subsidiaries, AIB Mortgage Bank and EBS Mortgage 
Finance. Securities, other than those issued to external investors, have been pledged as collateral in addition to other securities held by the Group.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements36  Customer accounts

Current accounts

Demand deposits

Time deposits

Securities sold under agreements to repurchase(1)

Other – non-controlling interests (note 44)

Of which:

Non-interest bearing current accounts

Interest bearing deposits, current accounts and short term borrowings

Amounts include:

Due to associated undertakings

325

2018
€ m

36,853

15,728

15,117

1

–

2019
€ m

40,283

17,742

13,755

–

23

71,803

67,699

32,544

39,259

71,803

29,635

38,064

67,699

208

253

(1) At 31 December 2018, the Group had pledged government investment securities with a fair value of € 1 million as collateral for these facilities (see note 

46 for further information).

Customer accounts include cash collateral of € 89 million (2018: € 113 million) received from derivative counterparties in relation to net 
derivative positions (note 46).

At 31 December 2019, the Group’s five largest customer deposits amounted to 1% (2018: 1%) of total customer accounts.

37  Lease liabilities
At 31 December

Maturity analysis – contractual undiscounted cash flows:

Not later than one year

Later than one year and not later than five years

Later than five years

Total undiscounted lease liabilities at end of year

Analysis of movements in lease liabilities

At 1 January (note 3)

Lease payments(1)

Interest expense(1)

Additions

Re-measurement

Foreign exchange translation adjustments

At 31 December

(1)Repayment of lease liabilities amount to € 59 million, i.e. lease payments net of interest expense.

2019
€ m

429

61

193

281

535

2018
€ m

–

–

–

–

–

2019
€ m

465

(72)

13

23

(2)

2

429

AIB Group plc Annual Financial Report 2019123456Financial Statements326

37  Lease liabilities (continued)
On 1 January 2019, the Group implemented the requirements of IFRS 16 Leases, a new accounting standard which replaced IAS 17. 
Under IFRS 16, the lease liability is initially measured at the present value of the lease payments payable over the lease term, 
discounted at a rate based on the cost of funding. Under IAS 17, leases classified as operating leases and were not recognised in the 
Group’s statement of financial position. Payments made under operating leases were recognised in profit or loss on a straight-line basis 
over the term of the lease. The total of future minimum lease payments under non-cancellable operating leases at 31 December 2018 is 
set out in the following table:

One year

One to two years

Two to three years

Three to four years

Four to five years

Over five years

Total

2018
€ m

65

58

47

41

38

156

405

See note 3 for a reconciliation of the Group’s operating lease obligations at 31 December 2018 to the lease obligations recognised on 
initial application of IFRS 16 at 1 January 2019.

38  Debt securities in issue
Issued by AIB Group plc(1)

Euro Medium Term Note Programme

Global Medium Term Note Programme

Issued by subsidiaries

Bonds and medium term notes:

Euro Medium Term Note Programme

Bonds and other medium term notes

Analysis of movements in debt securities in issue

At 1 January
Issued during the year(1)

Matured

Amortisation of discounts net of premiums

Exchange translation adjustments

At 31 December

(1)MREL

2019
€ m

1,750

1,556

3,306

500

3,025

3,525

6,831

2019
€ m

5,745

1,640

(565)

–

11

6,831

2018
€ m

1,000

655

1,655

1,000

3,090

4,090

5,745

2018
€ m

4,590

1,651

(500)

–

4

5,745

In April 2019, AIB Group plc issued US $ 1 billion Fixed-to-Floating Rate Notes maturing on 10 April 2025. The notes bear interest on the 
outstanding nominal amount as follows:
–  

 Fixed rate period from (and including) the issue date 10 April 2019 to (but excluding) the optional redemption date 10 April 2024, 
at an interest rate of 4.263% per annum payable semi-annually on 10 April and 10 October each year;
 Floating rate period from (and including) the optional redemption date to (but excluding) the maturity date, at an interest rate of three 
month U.S. dollar LIBOR plus 187.4 bps per annum payable 10 July 2024, 10 October 2024, 10 January 2025 and the maturity date.

–  

In May 2019, AIB Group plc issued € 750 million Senior Unsecured 1.250% Notes maturing on 28 May 2024. The notes bear interest on 
the outstanding nominal amount, payable annually in arrears on 28 May each year.

All issuances above by AIB Group plc are eligible to meet the Group’s MREL requirements. These instruments are redeemable for tax or 
for regulatory reasons, subject to the permission of the relevant resolution authority.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements39  Other liabilities
Notes in circulation

Items in transit

Creditors

Fair value of hedged liability positions

Other(1)

327

2018
€ m

313

65

17

64

428

887

2019
€ m

213

94

46

113

403

869

(1) Includes bank drafts € 153 million (2018: € 154 million), items in course of collection € 14 million (2018: € 79 million), the purchase of debt securities 

awaiting settlement € 38 million (2018: € 13 million).

40  Provisions for liabilities and commitments

At 31 December 2018

Impact of adopting IFRS 16 at
1 January 2019 (note 3)

Restated balance at 1 January 2019

Transfers in

Charged to income statement

Released to income statement

Dilapidation provisions

Provisions utilised

Unwind of discount

At 31 December 2019

Onerous 
contracts

Legal  
claims

ROU(1)
commit-
ments

Other 
provisions

€ m

65

€ m

39

(3)

62

–
1(2)
(1)(2)

–

(52)

–

10

–

39

(1)
6(2)
(3)(2)

–

(4)

–

37

€ m

–

12

12

–

–

–

2

–

1

15

€ m

57

–

57

1
430(2)
(8)(2)

–

(81)

–

399

Liabilities 
and charges

Onerous 
contracts

Legal 
claims

Other 
provisions

At 31 December 2017

Impact of adopting IFRS 9 at

1 January 2018

Reclassification

Re-measurement

Restated balance at 1 January 2018

Transfers out

Charged to income statement

Released to income statement

Provisions utilised

At 31 December 2018

€ m

31

(31)

–

–

–

–

–

–

–

€ m

59

€ m

37

€ m

104

–

–

59

–

89(2)

(54)(2)

(29)

65

–

–

37

–

8(2)

(4)(2)

(2)

39

(1)

–

103

–

85(2)

(7)(2)

(124)

57

ECLs 
on loan 
commit-
ments
€ m

ECLs  
on financial 
guarantee 
contracts
€ m

25

–

25

–
13(3)
(19)(3)

–

–

–

19

33

–

33

–
6(3)
(16)(3)

–

–

–

23

ECLs 
on loan 
commit-
ments
€ m

ECLs  
on financial 
guarantee 
contracts
€ m

–

–

16

16

–

19(3)

(10)(3)

–

25

–

32

20

52

(14)

6(3)

(11)(3)

–

33

2019

Total

€ m

219

9

228

–

456

(47)

2

(137)

1
503(4)

2018

Total

€ m

231

–

36

267

(14)

207

(86)

(155)

219(4)

(1)Provisions for dilapidations included in measurement of right-of-use assets (‘ROU’).
(2)Included in ‘Operating expenses’ (note 13) within ‘General and administrative expenses’.
(3) Included in ‘Net credit impairment (charge)/writeback’ (note 15), other than a credit of € 5 million (2018: a credit of € 2 million) which is included in 

‘Net (loss)/gain on derecognition of financial assets measured at amortised cost’ (note 11).

(4) Excluding ECLs on loan commitments and financial guarantee contracts, the total provisions for liabilities and commitments expected to be settled within 

one year amount to € 380 million (31 December 2018: € 71 million).

AIB Group plc Annual Financial Report 2019123456Financial Statements328

40  Provisions for liabilities and commitments (continued)
(a)  Other provisions
Includes the provisions for customer redress and related matters, other restitution provisions, and miscellaneous provisions.

Tracker Mortgage Examination
The provisions at 31 December 2019 for ‘Customer redress and compensation’, including payments arising on appeals, amounted to  

a) € 265 million in respect of tracker mortgage customers - the ‘06-09 who never had a tracker’ cohort; and b) € 6 million (31 December 

2018: € 10 million) for previously identified impacted accounts. 

Following a complaint to the Financial Services and Pensions Ombudsman (“FSPO”) by a customer from the ‘06-09 Ts & Cs who never 
had a tracker’ cohort, the Group received a preliminary decision in January 2020 which upheld a claim for further redress due to this 
impacted customer. 

The Group has considered this preliminary decision and recorded a provision of € 265 million based on an initial assessment of the 
likelihood that additional redress may be due to all customers in this cohort. The Group is continuing to engage and consider its position 
with regard to the impact of this preliminary decision and the methodology applied by the FSPO. There are a number of issues that need 
to be resolved. For further information see ‘Critical accounting judgements and estimates’ (note 2). 

The provision of € 6 million for previously identified impacted accounts reflects the practical conclusion of impacted accounts and the 
ongoing appeals process. Provisions amounting to € 181 million were created in the period 2015 to 31 December 2019 (€ 11 million in 
the year to 31 December 2019). Over € 175 million of these provisions have now been utilised (€ 15 million in the year to 31 December 
2019).

The provision at 31 December 2019 for ‘Other costs’ amounted to € 5 million (31 December 2018: € 5 million). Provisions amounting to 
€ 94 million were created in the period 2015 to 31 December 2019 (€ 1 million in the year to 31 December 2019). Over € 89 million of 
these provisions have now been utilised (€ 1 million in the year to 31 December 2019).

In March 2018, AIB and EBS were advised by the CBI of the commencement of investigations as part of an administrative sanctions 
procedure in connection with the Tracker Mortgage Examination. The investigations relate to alleged breaches of the relevant consumer 
protection legislation, principally, regarding inadequate controls or instances where AIB or EBS acted with a lack of transparency, 
unfairly or without due skill and care. The investigations are ongoing and AIB and EBS are co-operating with the CBI. 

In this regard, the Group created a provision of € 70 million for the impact of potential monetary penalties that is expected to be imposed 
on the Group by the CBI being its best estimate at this time. However, this matter is ongoing and the amount provided for is subject 
to uncertainty with a range of outcomes possible with the final outcome being higher or lower depending on finalisation of all matters 
associated with the investigation. 

Further disclosures in relation to the wider impact of Tracker Mortgage Examination are contained in note 47: Memorandum items: 
contingent liabilities and commitments, contingent assets in the section ‘Legal Proceedings’.

(b) Onerous contracts
Provisions for onerous contracts at 31 December 2019 amount to € 10 million and include the unavoidable cost of leases that the Group 

will exit in the short term.

At 31 December 2018, provisions for onerous contracts amounted to € 65 million. On initial application of IFRS 16 on 1 January 2019, 

€ 3 million of this provision was transferred as an impairment provision against the right-of-use assets where the lease term was greater 

than 12 months (note 3).

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements41  Subordinated liabilities and other capital instruments

Dated loan capital – European Medium Term Note Programmes:

Issued by AIB Group plc

€ 500 million Subordinated Tier 2 Notes due 2029, Callable 2024

Issued by subsidiaries

€ 750 million Subordinated Tier 2 Notes due 2025, Callable 2020

€ 500m Callable Step-up Floating Rate Notes due October 2017

– nominal value € 25.5 million (maturity extended to 2035 as a result of the SLO)

£ 368m 12.5% Subordinated Notes due June 2019

– nominal value £ 79 million (maturity extended to 2035 as a result of the SLO)

£ 500m Callable Fixed/Floating Rate Notes due March 2025

– nominal value £ 1 million (maturity extended to 2035 as a result of the SLO)

(a)

(b)

(c)

(c)

(c)

Maturity of dated loan capital

Dated loan capital outstanding is repayable as follows:

5 years or more

329

2019
€ m

2018
€ m

500

750

10

38

1

799

1,299

2019
€ m

1,299

–

750

10

34

1

795

795

2018
€ m

795

Dated loan capital
The dated loan capital in this section is subordinated in right of payment to senior creditors, including depositors, of the respective 
issuing entities. Following the implementation in Ireland of the EU (Bank Recovery and Resolution) Regulations 2015, these notes are 
loss absorbing at the point of non-viability. 

(a)  € 500 million Subordinated Tier 2 Notes due 2029, Callable 2024
On 19 November 2019, AIB Group p.l.c. issued € 500 million Subordinated Tier 2 Notes due 2029, Callable 2024. 

These notes mature on 19 November 2029 but may be redeemed in whole, but not in part, at the option of AIB Group p.l.c. on the 
optional redemption date on 19 November 2024, subject to the approval of the regulatory authorities, with approval being conditional on 
meeting the requirements of the EU Capital Requirements Regulation. 

The notes bear interest on the outstanding nominal amount at a fixed rate of 1.875%, payable annually in arrears on 19 November each 
year. The interest rate will be reset on 19 November 2024 to Eur 5 year Mid Swap rate plus the initial margin of 215 basis points. 

(b)  € 750 million Subordinated Tier 2 Notes due 2025, Callable 2020
On 26 November 2015, Allied Irish Banks, p.l.c. issued € 750 million Subordinated Tier 2 Notes due 2025, Callable 2020. 

These notes mature on 26 November 2025 but may be redeemed in whole, but not in part, at the option of Allied Irish Banks, p.l.c. on 
the optional redemption date on 26 November 2020, subject to the approval of the regulatory authorities, with approval being conditional 
on meeting the requirements of the EU Capital Requirements Regulation. 

The notes bear interest on the outstanding nominal amount at a fixed rate of 4.125%, payable annually in arrears on 26 November each 
year. The interest rate will be reset on 26 November 2020 to Eur 5 year Mid Swap rate plus the initial margin of 395 basis points.

(c)  Other dated subordinated loan capital
Following the liability management exercises and the Subordinated Liabilities Order (“SLO”) in 2011, residual balances remained 
on the dated loan capital instruments above. The SLO, which was effective from 22 April 2011, changed the terms of all of those 
outstanding dated loan capital instruments. The original liabilities were derecognised and new liabilities were recognised, with their 
initial measurement based on the fair value at the SLO effective date. The contractual maturity date changed to 2035 as a result of the 
SLO, and payment of coupons became optional at the discretion of the Group. The Board of Allied Irish Banks, p.l.c. has considered the 
matter and as at the date of this report, the Group’s position is that coupons are not paid on these instruments. These instruments will 
amortise to their nominal value in the period to their maturity in 2035. 

AIB Group plc Annual Financial Report 2019123456Financial Statements330

42  Share capital

Authorised

Ordinary share capital

31 December 2019

31 December 2018

Number of 
shares

€

–

Number of 
shares

€

40,000

25,000

Subscriber Shares of € 0.625 each

–

Ordinary shares of € 0.625 each

4,000,000,000

2,500,000,000

4,000,000,000

2,500,000,000

Total

4,000,000,000

2,500,000,000

4,000,040,000

2,500,025,000

Issued and fully paid

Ordinary share capital

At 1 January

 2,714,381,237 

 1,696,488,273 

2,714,421,237

1,696,513,273

Redemption of Subscriber Shares of € 0.625 each

 – 

 – 

(40,000)

(25,000)

At 31 December

 2,714,381,237 

 1,696,488,273 

2,714,381,237

1,696,488,273

The table above is summarised as follows:

Authorised

Ordinary share capital

31 December 2019

31 December 2018

Number of 
shares
m

Number of 
shares
m

€ m

€ m

Ordinary shares of € 0.625 each

 4,000.0

 2,500 

4,000.0

2,500

Issued and fully paid

Ordinary share capital

Ordinary shares of € 0.625 each

 2,714.4

 1,696 

2,714.4

1,696

2018
In November 2018, the Subscriber Shares were cancelled and redeemed at par.

2019
There were no movements in issued share capital during 2019.

Warrants
In 2017, AIB issued warrants to the Minister for Finance to subscribe for 271,166,685 ordinary shares of AIB representing 9.99% of 
the issued share capital. The exercise price for the warrants is 200% of the Offer Price of € 4.40 per ordinary share, the Offer Price 
being the price in euro per ordinary share which was payable under the IPO. This price may be adjusted in accordance with the terms 
of the Warrant Instrument and the warrants will be capable of exercise by the holder of the warrants during the period commencing on 
27 June 2018 and ending on 27 June 2027.

In accordance with the terms of the Warrant Agreement, no cash consideration was payable by the Minister to AIB in respect of the 
issue of the warrants.

Structure of the Company’s share capital
The following table shows the structure of the Company’s share capital:

Class of share

Ordinary share capital

31 December 2019

31 December 2018

Authorised 
share 
capital 
%

Issued 
share 
capital 
%

Authorised 
share 
capital 
%

Issued
share
capital 
%

100

100

100

100

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements42  Share capital (continued)
Capital resources
The following table shows the Group's capital resources:

Equity

Dated capital notes (note 41)

Total capital resources

43  Other equity interests
At 1 January

Transferred to non-controlling interests

Additional Tier 1 Securities issued during year

Transaction costs

At 31 December

331

31 December

2019
€ m

14,230

1,299

15,529

2019
€ m

494

(494)

500

(4)

496

496

2018
€ m

13,858

795

14,653

2018
€ m

494

–

–

–

–

494

AT1 securities (carrying value € 494 million) issued by Allied Irish Banks, p.l.c. in 2015 were classified as ‘other equity interests’ in the 

consolidated financial statements of the overall Group both before and after the corporate restructure in 2017.

During 2019, it was determined that these securities should more correctly be classified as ‘non-controlling interests’ in the AIB Group 
plc consolidated financial statements since they were issued by a subsidiary of AIB Group plc and are no longer attributable to the 
owners of the parent in the Group. This reclassification is considered not to be a material presentation error.

Additional Tier 1 Perpetual Contingent Temporary Write Down Securities
In 2019, AIB Group plc (‘the Company’) issued € 500 million nominal value of Additional Tier 1 Perpetual Contingent Temporary Write 
Down Securities (‘AT1s’). The securities, which are accounted for as equity in the statement of financial position, are included in the 
Group’s capital base.

Interest on the securities, at a fixed rate of 5.250% per annum, is payable semi-annually in arrears on 9 April and 9 October, 
commencing on 9 April 2020. On the first reset date on 9 April 2025, in the event that the securities are not redeemed, interest will 
be reset to the relevant 5 year fixed rate plus a margin of 570.2 bps per annum. The interest payment is fully discretionary and 
non-cumulative and conditional upon the Company being solvent at the time of payment, having sufficient distributable reserves and not 
being required by the regulatory authorities to cancel an interest payment.

The securities are perpetual securities with no fixed redemption date. The Company may, in its sole and full discretion, subject to 
regulatory approval, redeem all (but not some only) of the securities on any day falling in the period commencing on (and including) 
9 October 2024 and ending on (and including) the first reset date or on any interest payment date thereafter at the prevailing principal 
amount together with accrued but unpaid interest. In addition, the securities are redeemable at the option of the Company for certain 
regulatory or tax reasons, subject to regulatory approval.

The securities, which do not carry voting rights, rank pari passu with holders of other tier 1 instruments (excluding the Company’s 
ordinary shares). They rank ahead of the holders of ordinary share capital of the Company but junior to the claims of senior creditors 
and to Tier 2 capital of the Company.

Following the implementation in Ireland of the EU (Bank Recovery and Resolution) Regulations 2015, these securities are loss absorbing at 
the point of non-viability.

Furthermore, if the CET1 ratio of the Group at any time falls below 7%, subject to certain conditions, the Company shall write down the 
AT1s by the write-down amount and irrevocably cancel any accrued and unpaid interest up to (but excluding) the write-down date. To the 
extent permitted, in order to comply with regulatory capital and other requirements, the Company may reinstate any previously written down 
amount.

AIB Group plc Annual Financial Report 2019123456Financial Statements332

44  Non-controlling interests in subsidiaries
At 1 January

Transferred from other equity interests – Additional Tier 1 Securities

Acquisition of subsidiary

Non-controlling interests share of net profit

Distributions paid on Additional Tier 1 Securities issued by subsidiary

At 31 December

Of which: 

Equity interests in subsidiary

Additional Tier 1 Securities

2019
€ m

–

494

1

37

(37)

495

1

494

2018
€ m

–

–

–

–

–

–

–

–

Additional Tier T 1 securities (carrying value € 494 million) issued by Allied Irish Banks, p.l.c. in 2015 were classified as ‘other equity 

interests’ in the consolidated financial statements of Group both before and after the corporate restructure in 2017 (note 43).

During 2019, it was determined that these securities should more correctly be classified as ‘non-controlling interests’ in the AIB Group 

plc consolidated financial statements since they were issued by a subsidiary of AIB Group plc and are no longer attributable to the 
owners of the parent in the Group. This reclassification is considered not to be a material presentation error.

(a) Additional Tier 1 Perpetual Contingent Temporary Write-down Securities
In 2015, Allied Irish Banks, p.l.c. issued € 500 million nominal value of Additional Tier 1 Perpetual Contingent Temporary Write-down 

Securities (‘AT1s’). The securities, which are accounted for as non-controlling interests in the statement of financial position, are 

included in the Group’s capital base.

Interest is payable semi-annually in arrears on 3 June and 3 December at a fixed rate of 7.375% per annum. On the first reset date on 

3 December 2020, in the event that the securities are not redeemed, interest will be reset to the relevant 5 year rate plus a margin of 

7.339%. The interest payment is fully discretionary and non-cumulative and conditional upon Allied Irish Banks, p.l.c. being solvent at 

the time of payment, having sufficient distributable reserves and not being required by the regulatory authorities to cancel an interest 

payment.

The securities are perpetual securities with no fixed redemption date. Allied Irish Banks, p.l.c. may, in its sole and full discretion, subject 

to regulatory approval, redeem all (but not some only) of the securities on the first call date or on any interest payment date thereafter 

at the prevailing principal amount together with accrued but unpaid interest. In addition, the securities are redeemable at the option of 

Allied Irish Banks, p.l.c. for certain regulatory or tax reasons.

The securities, which do not carry voting rights, rank pari passu with holders of other tier 1 instruments (excluding Allied Irish Banks, 

p.l.c. ordinary shares). They rank ahead of the holders of ordinary share capital of Allied Irish Banks, p.l.c. but junior to the claims of 

senior creditors and Tier 2 capital of Allied Irish Banks, p.l.c.

Following the implementation in Ireland of the EU (Bank Recovery and Resolution) Regulations 2015, these securities are loss absorbing at 
the point of non-viability. 

Furthermore, if the CET1 ratio of Allied Irish Banks, p.l.c. or of the Group at any time falls below 7% (a Trigger Event) and is not in 

winding-up, subject to certain conditions AIB will write down the AT1s by the lower of the amount necessary to generate sufficient 

common equity tier 1 capital to restore the CET1 ratio to 7% or the amount that would reduce the prevailing principal amount to zero. 

To the extent permitted, in order to comply with regulatory capital and other requirements, Allied Irish Banks, p.l.c. may reinstate any 

previously written down amount.

(b) Non-controlling interests in subsidiary undertaking
Augmentum Limited with issued share capital of 619,761 ordinary shares of € 1.25 each, is 75% owned by AIB and 25% owned by 

First Data Global Services Limited. Augmentum Limited, in turn, holds 96.77% of the equity share capital of Semeral Limited with 

non-controlling interests holding the residual (note 31).

Semeral/Payzone place of business: 4 Heather Road, Sandyford Industrial Estate, Dublin 18.

For details, see note 31.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements45  Capital reserves, merger reserve and capital redemption reserves

Capital
contribution
reserves
€ m
955(1)

Other
capital
reserves
€ m

178

2019

Total

€ m

1,133

Capital
contribution
reserves
€ m

Other
capital
reserves
€ m

955(1)

178

Capital reserves

At beginning and end of year

(1)Relates to the acquisition of EBS d.a.c.

333

2018

Total

€ m

1,133

For details regarding the capital contribution reserves, refer to accounting policy (aa) in note 1.

Merger reserve

At beginning and end of year

For details regarding merger reserve, refer to accounting policy (aa) in note 1.

Capital redemption reserve

At beginning and end of year

2019
€ m

2018
€ m

(3,622)

(3,622)

2019
€ m

14

2018
€ m

14

46  Offsetting financial assets and financial liabilities
The disclosures set out in the tables below include financial assets and financial liabilities that:
–  are offset in the Group’s statement of financial position; or
– 

 are subject to enforceable master netting arrangements or similar agreements that cover similar financial instruments, irrespective of 
whether they are offset in the statement of financial position.

The similar agreements include derivative clearing agreements, global master repurchase agreements and global master securities 
lending agreements. Similar financial instruments include derivatives, sales and repurchase agreements, reverse sale and repurchase 
agreements, and securities borrowing and lending agreements. Financial instruments such as loans and advances and customer 
accounts are not included in the tables below unless they are offset in the statement of financial position.

The Group has a number of ISDA Master Agreements (netting agreements) in place which allow it to net the termination values of 
derivative contracts upon the occurrence of an event of default with respect to its counterparties. The enforcement of netting agreements 
would potentially reduce the statement of financial position carrying amount of derivative assets and liabilities by € 575 million at 
31 December 2019 (2018: € 325 million).

The Group’s sale and repurchase and reverse sale and repurchase transactions and securities borrowing and lending are covered by 
netting agreements with terms similar to those of ISDA Master Agreements. Additionally, the Group has agreements in place which may 
allow it to net the termination values of cross currency swaps upon the occurrence of an event of default.

The ISDA Master Agreements and similar master netting arrangements do not meet the criteria for offsetting in the statement of financial 
position as they create a right of set-off of recognised amounts that become enforceable only following an event of default, insolvency 
or bankruptcy of the Group or the counterparties. In addition, the Group and its counterparties do not intend to settle on a net basis or to 
realise the assets and settle the liabilities simultaneously.

The Group provides and accepts collateral in the form of cash and marketable securities in respect of the following transactions:
–  derivatives
–  sale and repurchase agreements
– 
–  securities lending and borrowing

reverse sale and repurchase agreements

Collateral is subject to the standard industry terms of Credit Support Annexes (‘CSAs’), which enable the Group to pledge or sell 
securities received during the term of the transaction. The collateral must be returned on the maturity of the transaction. The terms also 
give each counterparty the right to terminate the related transactions where the counterparty fails to post collateral. The CSAs in place 
provide collateral for derivative contracts. At 31 December 2019, € 643 million (2018: € 609 million) of CSAs are included within financial 
assets and € 347 million (2018: € 266 million) of CSAs are included within financial liabilities.

AIB Group plc Annual Financial Report 2019123456Financial Statements334

46  Offsetting financial assets and financial liabilities (continued)
The following table shows financial assets and financial liabilities subject to offsetting, enforceable master netting arrangements and 

similar agreements at 31 December 2019 and 2018:

Gross 
amounts of 
recognised 
financial 
liabilities 
offset in the 
statement 
of financial 
position
€ m

Net 
amounts 
of financial 
assets 
presented 
in the 
statement 
of financial 
position
€ m

Related amounts not 
offset in the statement 
of financial position

Financial 
collateral 
(including 
cash 
collateral) 
received
€ m

Financial 
instruments
€ m

Gross 
amounts of 
recognised 
financial 
assets
€ m

Note

2019

Net 
amount
€ m

1,131

–

1,131

(575)

(268)

288

5,116

(4,965)

151

(151)

(21)

(21)

87

6,334

–

(4,965)

87

1,369

(86)

(812)

–

(289)

Financial assets

Derivative financial instruments

Loans and advances to banks –

Reverse repurchase agreements

Loans and advances to customers –

Reverse repurchase agreements

Total

23

24

25

Gross 
amounts of 
recognised 
financial 
assets 
offset in the 
statement 
of financial 
position
€ m

Net 
amounts 
of financial 
liabilities 
presented 
in the 
statement 
of financial 
position
€ m

Related amounts not 
offset in the statement 
of financial position

Financial 
collateral 
(including 
cash 
collateral) 
pledged
€ m

Financial 
instruments
€ m

Gross 
amounts of 
recognised 
financial 
liabilities
€ m

Note

35

4,965

(4,965)

36

23

–

1,181

6,146

–

–

(4,965)

–

–

1,181

1,181

–

–

(575)

(575)

–

–

(564)

(564)

Financial liabilities

Deposits by central banks and banks –

Securities sold under agreements
to repurchase

Customer accounts –

Securities sold under agreements
to repurchase

Derivative financial instruments

Total

1

268

2019

Net 
amount
€ m

–

–

42

42

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements46  Offsetting financial assets and financial liabilities (continued)

Gross 
amounts of 
recognised 
financial 
liabilities 
offset in the 
statement 
of financial 
position
€ m

Net 
amounts 
of financial 
assets 
presented 
in the 
statement 
of financial 
position
€ m

Gross 
amounts of 
recognised 
financial 
assets
€ m

Related amounts not 
offset in the statement of 
financial position

Financial 
collateral 
(including 
cash 
collateral) 
received
€ m

Financial 
instruments
€ m

586

–

3,500

4,086

(3,500)

(3,500)

586

–

586

(325)

(201)

–

(325)

–

(201)

Gross 
amounts of 
recognised 
financial 
assets 
offset in the 
statement 
of financial 
position
€ m

Net 
amounts 
of financial 
liabilities 
presented 
in the 
statement 
of financial 
position
€ m

Gross 
amounts of 
recognised 
financial 
liabilities
€ m

Related amounts not 
offset in the statement of 
financial position

Financial 
collateral 
(including 
cash 
collateral) 
pledged
€ m

Financial 
instruments
€ m

Financial assets

Derivative financial instruments

Loans and advances to banks –

Note

23

Reverse repurchase agreements

24

Total

Financial liabilities

Note

335

2018

Net 
amount
€ m

60

–

60

2018

Net 
amount
€ m

Deposits by central banks and banks –

Securities sold under agreements
to repurchase

Customer accounts –

Securities sold under agreements
to repurchase

Derivative financial Instruments

Total

35

3,645

(3,500)

145

(157)

(16)

(28)

36

23

1

875

–

–

1

875

4,521

(3,500)

1,021

(1)

(325)

(483)

–

(544)

(560)

–

6

(22)

The gross amounts of financial assets and financial liabilities and their net amounts as presented in the statement of financial position 

that are disclosed in the above tables are measured on the following bases:

–  derivative assets and liabilities – fair value;

– 

– 

loans and advances to banks – amortised cost;

loans and advances to customers – amortised cost;

–  deposits by central banks and banks – amortised cost; and

–  customer accounts – amortised cost.

AIB Group plc Annual Financial Report 2019123456Financial Statements336

46  Offsetting financial assets and financial liabilities (continued)
The following table reconciles the 'Net amounts of financial assets and financial liabilities presented in the statement of financial 

position', as set out in the previous pages to the line items presented in the statement of financial position at 31 December 2019 and 

2018:

Net amounts of 
financial assets 
presented in the 
statement of 
financial position
€ m

Line item in
statement of
financial position

Carrying 
amounts in 
statement 
of financial 
position
€ m

2019

Financial 
assets not 
in scope of 
offsetting 
disclosures
€ m

1,131

Derivative financial instruments

1,271

140

151

Loans and advances to banks

1,478

1,327

87

Loans and advances to customers

60,888

60,801

Net amounts of 
financial liabilities
presented in 
the statement of 
financial position
€ m

Line item in
statement of
financial position

Carrying 
amounts in 
statement 
of financial 
position
€ m

2019

Financial 
liabilities not 
in scope of 
offsetting 
disclosures
€ m

Financial assets

Derivative financial instruments

Loans and advances to banks –

Reverse repurchase agreements

Loans and advances to customers –

Reverse repurchase agreements

Financial liabilities

Deposits by central banks and banks –

Securities sold under agreement to repurchase

Customer accounts –

Securities sold under agreement to repurchase

–

–

Customer accounts

Derivative financial instruments

1,181

Derivative financial instruments

Deposits by central banks and banks

823

823

71,803

1,197

71,803

16

Carrying 
amounts in 
statement 
of financial 
position
€ m

2018

Financial 
assets not 
in scope of 
offsetting 
disclosures
€ m

Net amounts of 
financial assets 
presented in 
the statement of 
financial position
€ m

Line item in
statement of
financial position

586

Derivative financial instruments

900

314

–

–

Loans and advances to banks

1,443

1,443

Loans and advances to customers

60,868

60,868

Net amounts of 
financial liabilities 
presented in 
the statement of 
financial position
€ m

Line item in
statement of
financial position

Carrying 
amounts in 
statement 
of financial 
position
€ m

2018

Financial 
liabilities not 
in scope of 
offsetting 
disclosures
€ m

Financial assets

Derivative financial instruments

Loans and advances to banks –

Reverse repurchase agreements

Loans and advances to customers –

Reverse repurchase agreements

Financial liabilities

Deposits by central banks and banks –

Securities sold under agreement to repurchase

145

Deposits by central banks and banks

844

699

Customer accounts –

Securities sold under agreement to repurchase

1

Customer accounts

Derivative financial instruments

875

Derivative financial instruments

67,699

934

67,698

59

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements337

47  Memorandum items: contingent liabilities and commitments, and contingent assets
In the normal course of business, the Group is a party to financial instruments with off-balance sheet risk to meet the financing needs of 

customers. These instruments involve, to varying degrees, elements of credit risk which are not reflected in the consolidated statement 

of financial position. Credit risk is defined as the possibility of sustaining a loss because the other party to a financial instrument fails to 

perform in accordance with the terms of the contract.

The Group’s maximum exposure to credit loss under contingent liabilities and commitments to extend credit, in the event of non-

performance by the other party where all counterclaims, collateral or security prove valueless, is represented by the contractual amounts 

of those instruments.

The Group uses the same credit control and risk management policies in undertaking off-balance sheet commitments as it does for 

‘on-balance sheet lending’.

The following table gives the nominal or contract amounts of contingent liabilities and commitments:

Contingent liabilities(1) – credit related

Guarantees and assets pledged as collateral security:

Guarantees and irrevocable letters of credit

Other contingent liabilities

Commitments(2)

Documentary credits and short term trade-related transactions

Undrawn formal standby facilities, credit lines and other commitments to lend:

Less than 1 year(3) 

1 year and over(4)

Contract amount

2019
€ m

596

115

711

84

 8,129 

 3,326 

 11,539 

12,250

2018
€ m

627

153

780

91

7,932

3,084

11,107

11,887

(1) Contingent liabilities are off-balance sheet products and include guarantees, standby letters of credit and other contingent liability products such as 

performance bonds.

(2) A commitment is an off-balance sheet product where there is an agreement to provide an undrawn credit facility. The contract may or may not be 

cancelled unconditionally at any time without notice depending on the terms of the contract.

(3)An original maturity of up to and including 1 year or which may be cancelled at any time without notice.
(4)An original maturity of more than 1 year.

For details of the internal credit ratings and geographic concentration of contingent liabilities and commitments, see pages 120 and 129 

in the ‘Risk management’ section of this report.

Provisions for ECLs on loan commitments and financial guarantee contracts are set out in note 40.

AIB Group plc Annual Financial Report 2019123456Financial Statements338

47  Memorandum items: contingent liabilities and commitments, and contingent assets (continued)
Legal proceedings
The Group, in the course of its business, is frequently involved in litigation cases. However, it is not, nor has been involved in, nor are 

there, so far as the Group is aware, (other than as set out in the following paragraphs), pending or threatened by or against the Group 

any legal or arbitration proceedings, including governmental proceedings, which may have, or have had during the previous twelve 

months, a material effect on the financial position, profitability or cash flows of the Group.

Specifically, litigation has been served on the Group by customers that are pursuing claims in relation to tracker mortgages. Customers 

have also lodged complaints to the Financial Services and Pensions Ombudsman (“FSPO”) in relation to tracker mortgages issues. 

In relation to one of these complaints, the FSPO has recently issued a preliminary decision which upheld a claim by a customer for 

further redress – see ‘Critical accounting judgements and estimates’ (note 2).

Further claims may also be served in the future in relation to tracker mortgages. The Group will also receive further decisions by the 

FSPO in relation to complaints concerning tracker mortgages.

Based on the facts currently known and the current stages that the litigation and the FSPO’s complaints process are at, it is not 

practicable at this time to predict the final outcome of this litigation/FSPO complaints, nor the timing and possible impact on the Group.

Contingent liability/contingent asset – NAMA
The Group has provided NAMA with a series of indemnities relating to transferred assets. Any indemnity payment would result in an 

outflow of economic benefit for the Group.

Participation in TARGET 2 – Ireland
AIB participates in the TARGET 2 – Ireland system, the Irish component of TARGET 2, which is the real time gross settlement system 

for large volume interbank payments in euro. The following disclosures relate to charges provided by AIB to secure its payment 

obligations arising from participation in TARGET 2.

On 15 February 2008, AIB executed a deed of charge pursuant to which it created a first floating charge in favour of the Central Bank 

of Ireland (Central Bank) over all of its right, title, interest and benefit, present and future, in and to the balances then or at any time 

standing to the accounts held by AIB with any Eurosystem central bank for the purpose of participation in TARGET 2.

In addition, AIB and the Central Bank entered into a Framework Agreement in respect of Eurosystem Operations (dated 7 April 2014), 

which include the credit line facility for intra-day credit in TARGET 2-Ireland. In order to secure its obligations under the Framework 

Agreement, AIB executed a deed of charge (dated 7 April 2014). Pursuant to the deed, AIB created a first fixed charge in favour of 

the Central Bank over all of its right, title, interest and benefit, present and future, in and to eligible assets (as identified as such by the 

Central Bank) which are held in a designated collateral account.

Both deeds of charge contain provisions that during the subsistence of the security, otherwise than with the prior written consent of the 

Central Bank, AIB shall not:

(a)  create or attempt to create or permit to arise or subsist any encumbrance on or over the charged property or any part thereof; or

(b)   otherwise than in the ordinary course of business, sell, transfer, lend or otherwise dispose of the property subject to the floating 

charge or any part thereof or attempt or agree to do so whether by means of one or a number of transactions related or not and 

whether at one time or over a period of time.

In addition, under the 2014 charge, AIB undertakes not to sell, transfer, lend or otherwise dispose of or deal in the assets subject to the 

fixed charge or any part thereof or, in each case, attempt or agree to do so whether by means of one or a number of transactions related 

or not and whether at one time or over a period of time.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements48  Subsidiaries and consolidated structured entities
The material Group subsidiary companies at 31 December 2019 and 2018 are:

Name of company

Principal activity

Allied Irish Banks, p.l.c.

A direct subsidiary of AIB Group plc 
and the principal operating company 
of the Group and holds the majority 
of the subsidiaries within the Group. 
Its activities include banking and 
financial services – a licensed bank

Place of 
incorporation

Ireland

AIB Mortgage Bank

Issue of mortgage covered securities
– a licensed bank

Ireland

EBS d.a.c.

Mortgages and savings
– a licensed bank

Ireland

339

Registered
Office

Bankcentre,
Ballsbridge,
Dublin 4,
Ireland.

Bankcentre,
Ballsbridge,
Dublin 4,
Ireland.

The EBS Building,
2 Burlington Road, 
Dublin 4,
Ireland.

AIB Group (UK) p.l.c. trading 
as Allied Irish Bank (GB) in 
Great Britain and AIB (NI) in 
Northern Ireland

Banking and financial services
– a licensed bank

Northern Ireland

92 Ann Street, 
Belfast BT1 3HH.

The proportion of ownership interest and voting power held by AIB Group plc in Allied Irish Banks, p.l.c. is 100%. All subsidiaries of Allied 

Irish Banks, p.l.c., being the immediate subsidiary of AIB Group plc, are wholly owned apart from Augmentum Limited in which there are 

non-controlling interests (note 44). Practically all subsidiaries in the Group are involved in the provision of financial services or ancillary 

services.

Significant restrictions
Each of the subsidiaries listed above which is a licensed bank is required by its respective financial regulator to maintain capital ratios 

above a certain minimum level. These minimum ratios restrict the payment of dividend by the subsidiary and, where the ratios fall below 

the minimum requirement, will require the parent company to inject capital to make up the shortfall.

Consolidated structured entities
The Group has acted as sponsor and invested in a number of special purpose entities (“SPEs”) in order to generate funding for the 

Group’s lending activities (with the exception of AIB PFP Scottish Limited Partnership). The Group considers itself a sponsor of a 
structured entity when it facilitates the establishment of the structured entity.

The following SPEs are consolidated by the Group:

–  Emerald Mortgages No. 5 d.a.c. (liquidator appointed in 2019);

–  Mespil 1 RMBS d.a.c (liquidator appointed in 2019);

–  AIB PFP Scottish Limited Partnership.

The liquidation of Emerald Mortgages No. 4 Public Limited Company was completed in 2019.

Further details on these SPEs are set out in note 49.

There are no contractual arrangements that could require AIB Group plc or its subsidiaries to provide financial support to the 

consolidated structured entities listed above. During the year, neither AIB Group plc nor any of its subsidiaries provided financial support 

to a consolidated structured entity and there is no current intention to provide financial support.

The Group has no interests in unconsolidated structured entities.

AIB Group plc Annual Financial Report 2019123456Financial Statements340

49  Off-balance sheet arrangements and transferred financial assets
Under IFRS, transactions and events are accounted for and presented in accordance with their substance and economic reality and 

not merely their legal form. As a result, the substance of transactions with a special purpose entity (“SPE”) forms the basis for their 

treatment in the Group’s financial statements. An SPE is consolidated in the financial statements when the substance of the relationship 

between the Group and the SPE indicates that the SPE is controlled by the entity and meets the criteria set out in IFRS 10 Consolidated 

Financial Statements. The principal forms of SPE utilised by the Group are securitisations and employee compensation trusts.

Securitisations
The Group utilises securitisations primarily to support the following business objectives:

– 

 as an investor, the Group has primarily been an investor in securitisations issued by other credit institutions as part of the 

management of its interest rate and liquidity risks through the Treasury function;

–  

 as an investor, securitisations have been utilised by the Group to invest in transactions that offered an appropriate risk-adjusted 

return opportunity; and

–   as an originator of securitisations to support the funding activities of the Group.

The Group controls certain special purpose entities which were set up to support its funding activities. Details of these special purpose 

entities are set out below under the heading ‘Special purpose entities’. The Group controls two special purpose entities set up in relation 

to the funding of the Group Pension Schemes which are also detailed below.

Stock borrowing and lending
Securities borrowed are not recognised in the financial statements, unless these are sold to third parties, at which point the obligation to 

repurchase the securities is recorded as a trading liability at fair value and any subsequent gain or loss is included in trading income.

Employee compensation trusts
The Group and some of its subsidiary companies use trust structures to benefit employees and to facilitate the ownership of the Group’s 

equity by employees. The Group consolidates these trust structures where the risks and rewards of the underlying shares have not been 

transferred to the employees. All outstanding shares held by Trustees were disposed of during 2018.

Transfer of financial assets
The Group enters into transactions in the normal course of business in which it transfers previously recognised financial assets.

Transferred financial assets may, in accordance with IFRS 9 Financial Instruments:

(i)  continue to be recognised in their entirety; or

(ii)  be derecognised in their entirety but the Group retains some continuing involvement.

The most common transactions where the transferred assets are not derecognised in their entirety are sale and repurchase 

agreements, issuance of covered bonds and securitisations.

(i)  Transferred financial assets not derecognised in their entirety
Sale and repurchase agreements/securities lending
Sale and repurchase agreements are transactions in which the Group sells a financial asset to another party, with an obligation to 

repurchase it at a fixed price on a certain later date. The Group continues to recognise the financial assets in full in the statement of 

financial position as it retains substantially all the risks and rewards of ownership. The Group’s sale and repurchase agreements are with 

banks and customers. The obligation to pay the repurchase price is recognised within ‘Deposits by central banks and banks’ (note 35) 

and ‘Customer accounts’ (note 36). As the Group sells the contractual rights to the cash flows of the financial assets, it does not have 

the ability to use or pledge the transferred assets during the term of the sale and repurchase agreement. The Group remains exposed 

to credit risk and interest rate risk on the financial assets sold. Details of sale and repurchase activity are set out in notes 35 and 36. 

The obligation arising as a result of sale and repurchase agreements together with the carrying value of the financial assets pledged are 

set out in the table below.

The Group enters into securities lending in the form of collateral swap agreements with other parties. The Group continues to recognise 

the financial assets in full in the statement of financial position as it retains substantially all the risks and rewards of ownership. As a 

result of these transactions, the Group is unable to use, sell or pledge the transferred assets for the duration of the transaction. A fee is 

generated for the Group under this transaction.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements341

49  Off-balance sheet arrangements and transferred financial assets (continued)
Issuance of covered bonds
Covered bonds, which the Group issues, are debt securities backed by cash flows from mortgages for the purpose of financing loans 

secured on residential property through its wholly owned subsidiaries, AIB Mortgage Bank and EBS Mortgage Finance. The Group 

retains all the risks and rewards of these mortgage loans, including credit risk and interest rate risk, and therefore, the loans continue 

to be recognised on the Group’s statement of financial position with the related covered bonds held by external investors included 

within ‘Debt securities in issue’ (note 38). As the Group segregates the assets which back these debt securities into “cover asset pools”, 

it does not have the ability to otherwise use such segregated financial assets during the term of these debt securities. However, of the 

total debt securities of this type issued amounting to € 11.9 billion, internal Group companies hold € 8.9 billion which are eliminated on 

consolidation.

Special purpose entities
Securitisations are transactions in which the Group sells loans and advances to customers (mainly mortgages) to special purpose 

entities (“SPEs”), which, in turn, issue notes to external investors. The notes issued by the SPEs are on terms which result in the Group 

retaining the majority of ownership risks and rewards and therefore, the loans continue to be recognised in the Group’s statement of 

financial position. The Group remains exposed to credit risk, interest rate risk and foreign exchange risk on the loans sold. The liability 

in respect of the cash received from the external investors is included within ‘Debt securities in issue’ (note 38). Under the terms of the 

securitisations, the rights of the investors are limited to the assets in the securitised portfolios and any related income generated by the 

portfolios, without further recourse to the Group. The Group does not have the ability to otherwise use the assets transferred as part of 
securitisation transactions during the term of the arrangement.

Arising from the acquisition of EBS on 1 July 2011, the Group took control of three special purpose entities which had previously been 

set up by EBS: Emerald Mortgages No. 4 Public Limited Company; Emerald Mortgages No. 5 d.a.c.; and Mespil 1 RMBS d.a.c.

Emerald Mortgages No. 4 Public Limited Company

The liquidation of this company was completed in 2019.

Emerald Mortgages No. 5 d.a.c.

The total carrying amount of original residential mortgages transferred by EBS d.a.c. to Emerald Mortgages No.5 d.a.c. (‘Emerald 5’) as 

part of the securitisation amounted to € 2,500 million. The carrying amount of transferred secured loans that the Group has recognised 

at 31 December 2019 is Nil (2018: € 967 million). Bonds were issued by Emerald 5 to EBS d.a.c. but these were not shown in the 

Group’s financial statements as they were eliminated on consolidation. The Emerald 5 mortgage portfolio was repurchased on 31 July 

2019 and outstanding bonds were redeemed on 15 August 2019. A liquidator was appointed to the company on 11 December 2019. 

Mespil 1 RMBS d.a.c.

The total carrying amount of secured loans that the Group has recognised at 31 December 2019 is Nil (2018: € 636 million) in relation 

to the transfers from EBS d.a.c. and Haven Mortgages Limited to Mespil 1 RMBS d.a.c. The bonds issued by Mespil 1 RMBS d.a.c. to 

EBS d.a.c. are not shown in the Group’s financial statements, as these bonds were eliminated on consolidation. The Mespil mortgage 

portfolio was repurchased on 31 October 2019 and the bonds were redeemed on 22 November 2019. A liquidator was appointed to the 

company on 5 December 2019.

AIB Group plc Annual Financial Report 2019123456Financial Statements342

49  Off-balance sheet arrangements and transferred financial assets (continued)
The following table summarises as at 31 December 2019 and 2018, the carrying value and fair value of financial assets which did not 

qualify for derecognition together with their associated financial liabilities:

Carrying 
amount of 
transferred 
assets
€ m
5,222(1)(2)

Carrying 
amount of 
associated 
liabilities 
€ m

Fair 
value of 
transferred 
assets
€ m

Fair 
value of 
associated 
liabilities
€ m

–(1)

5,222

–

2019

Net fair  
value  
position

€ m

5,222

4,599(3)

3,025(4)

4,698

3,104

1,594

Sale and repurchase agreements/similar products

Covered bond programmes

Residential mortgage backed

Carrying 
amount of 
transferred 
assets
€ m

Carrying 
amount of 
associated 
liabilities 
€ m

Fair 
value of 
transferred 
assets
€ m

Fair 
value of 
associated 
liabilities 
€ m

Sale and repurchase agreements/similar products

3,285(1)(2)

146(1)

3,285

146

2018

Net fair 
value  
position

€ m

3,139

Covered bond programmes

Residential mortgage backed

4,298(3)

3,090(4)

4,234

3,183

1,051

(1)See notes 35 and 36.
(2)Includes € 5,205 million of assets pledged in relation to securities lending arrangements (2018: € 3,084 million).
(3) The asset pools of € 18 billion (2018: € 18 billion) in the covered bond programme have been apportioned on a pro-rata basis in relation to the value 
of bonds held by external investors and those held by the Group companies. The € 4,599 million (2018: € 4,298 million) above refers to those assets 

apportioned to external investors.

(4) Included in ‘Bonds and other medium term notes’ issued by subsidiaries (note 38).

AIB Group (UK) p.l.c. Pension Scheme interest in the AIB PFP Scottish Limited Partnership
In December 2013, the Group agreed with the Trustee of the AIB UK Defined Benefit Pension Scheme (“the UK scheme”) a restructure 

of the funding of the deficit in the UK scheme.

The Group established a pension funding partnership, AIB PFP Scottish Limited Partnership (“SLP”) under which a portfolio of loans 

were transferred to the SLP from another Group entity, AIB UK Loan Management Limited (“UKLM”) for the purpose of ring-fencing the 

repayments on these loans to fund future deficit payments of the UK scheme. 

Assets ring–fenced for this purpose entitled the UK Scheme to expected annual payments in the range of £ 15 million to £ 35 million 

per annum from 2016 until 2032, with a potential termination payment in 2032 of up to £ 60 million. Following the approval of the 2017 

triennial valuation in May 2019, the annual payments were set at £ 15 million per annum, commencing 1 January 2019. However, 

this funding plan was replaced in December 2019, as part of the de-risking of the UK Scheme (note 34), with annual payments set at 

£ 18.5 million for five years from 1 January 2020 to 31 December 2024, and a final additional payment of £ 31 million expected in 2024.

The general partner in the partnership, AIB PFP (General Partner) Limited which is an indirect subsidiary of Allied Irish Banks, p.l.c., 

has controlling power over the partnership. In addition, the majority of the risks and rewards will be borne by the Group as the pension 

scheme has a priority right to the cash flows from the partnership, such that the variability in recoveries is expected to be borne by the 

Group through UKLM’s junior partnership interest. As UKLM continues to bear substantially all the risks and rewards of the loans, the 

loans are not derecognised from UKLM’s balance sheet and accordingly, the Group has determined that the SLP should be consolidated 

into the Group.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements343

49  Off-balance sheet arrangements and transferred financial assets (continued)
(ii)   Transferred financial assets derecognised in their entirety but the Group retains some continuing 

involvement

AIB has a continuing involvement in transferred financial assets where it retains any of the risks and rewards of ownership of the 

transferred financial assets. Set out below are transactions in which AIB has a continuing involvement in assets transferred. 

Pension scheme
On 31 July 2012, AIB entered into a Contribution Deed with the Trustee of the AIB Group Irish Pension Scheme (‘the Irish Scheme’), 

whereby it agreed to make contributions to the scheme to enable the Trustee ensure that the regulatory Minimum Funding Standard 

position of non-pensioner members of the pension scheme was not affected by the agreed early retirement scheme. These contributions 

amounting to € 594 million were settled through the transfer to the Irish Scheme of interests in an SPE owning loans and advances 

previously transferred at fair value from the Group. The loans and advances were derecognised in the Group’s financial statements as 

all of the risks and rewards of ownership had transferred.

A subsidiary company of the Group was appointed as a service provider for the loans and advances transferred. Under the servicing 

agreement, the Group subsidiary company collects the cash flows on the transferred loans and advances on behalf of the pension 

scheme in return for a fee. The fee is based on an annual rate of 0.125% of the principal balance outstanding of all transferred loans 

and advances on the last day of each calendar month. The Group has not recognised a servicing asset/liability in relation to this 

servicing arrangement as the fee is considered to be a market rate. Under the servicing agreement, the Irish Scheme has the right to 
replace the Group subsidiary company as the service provider with an external third party. In 2019, the Group recognised € 0.7 million 

(cumulative € 7.6 million) (2018: € 0.8 million (cumulative € 6.9 million)) in the income statement for the servicing of the loans and 

advances transferred.

NAMA
During 2010 and 2011, AIB transferred financial assets with a net carrying value of € 15,428 million to NAMA. All assets transferred were 

derecognised in their entirety.

As part of this transaction, the Group has provided NAMA with a series of indemnities relating to the transferred assets. Also, on the 

dissolution or restructuring of NAMA, the Irish Minister for Finance (‘the Minister’) may require a report and accounts to be prepared. 

If NAMA reports an aggregate loss since its establishment and this is unlikely to be made good, the Minister may impose a surcharge 

on the participating institution. This will involve apportioning the loss on the participating institution, subject to certain restrictions, on 

the basis of the book value of the assets transferred by the institution in relation to the total book value of assets transferred by all 

participating institutions. At this stage, it is not possible to quantify the exposure to loss, if any, which may arise on the dissolution or 

restructuring of NAMA.

In addition, the Group was appointed by NAMA as a service provider for the loans and advances transferred, for which it receives a 

fee. The fee is based on the lower of actual costs incurred or 0.1% of the value of the financial assets transferred. The Group has not 

recognised a servicing asset/liability in relation to this servicing arrangement. In 2019, the Group recognised € 3 million (cumulative 

€ 94 million) (2018: € 3 million (cumulative € 91 million)) in the income statement for the servicing of financial assets transferred to 

NAMA.

AIB Group plc Annual Financial Report 2019123456Financial Statements344

50  Classification and measurement of financial assets and financial liabilities
Financial assets and financial liabilities are measured on an ongoing basis either at fair value or at amortised cost. The accounting 
policy for financial assets in note 1 (l) and financial liabilities in note 1 (m), describes how the classes of financial instruments are 
measured, and how income and expenses, including fair value gains and losses, are recognised.

The following table analyses the carrying amounts of the financial assets and financial liabilities by measurement category and by 
statement of financial position heading at 31 December 2019 and 2018.

At fair value through 
profit or loss

At fair value through other
comprehensive income

At amortised cost

2019

Total

Mandatorily

Debt
investments

Equity
investments

€ m

€ m

€ m

Cash flow
hedge 
derivatives
€ m

Loans
and
advances
€ m

Other

€ m

€ m

Financial assets

Cash and balances at central banks

Items in course of collection

Derivative financial instruments

Loans and advances to banks

Loans and advances to customers

Investment securities

Other financial assets

Financial liabilities

Deposits by central banks and banks

Customer accounts

Derivative financial instruments

Debt securities in issue

Subordinated liabilities and
other capital instruments

Other financial liabilities

Financial assets

Cash and balances at central banks

Items in course of collection

Derivative financial instruments

Loans and advances to banks

Loans and advances to customers

Investment securities

Other financial assets

Financial liabilities

Deposits by central banks and banks

Customer accounts

Derivative financial instruments

Debt securities in issue

Subordinated liabilities and
other capital instruments

Other financial liabilities

 – 

 – 
 783(2)

 – 

 77 

 357 

 – 

 – 

 – 

 – 

 – 

 – 

 15,881 

 – 

 1,217

 15,881 

–

–

1,074(3)

–

–

–

1,074

–

–

–

–

–

–

–

 – 

 – 

 – 

 – 

 – 

 458 

 – 

 458 

–

–

–

–

–

–

–

€ m

€ m

€ m

–

–
656(2)

–

147

260

–

1,063

–

–

738(3)

–

–

–

738

–

–

–

–

–

15,946

–

15,946

–

–

–

–

–

–

–

–

–

–

–

–

468

–

468

–

–

–

–

–

–

–

 – 

 – 

 488 

 – 

 – 

 – 

 – 

 11,323 

659(1) 11,982

 57 

 – 

 1,478 

 60,811 

–

–

–

–

 – 

 – 

635

890

57

1,271

1,478

60,888

17,331

890

 488 

 73,669 

2,184

93,897

–

–

123

–

–

–

123

€ m

–

–

244

–

–

–

–

–

–

–

–

–

–

–

823

823

71,803

71,803

–

6,831

1,299

1,004

1,197

6,831

1,299

1,004

81,760

82,957

€ m

€ m

2018

€ m

5,908

608(1)

6,516

73

–

1,443

60,721

–

–

–

–

–

–

187

640

73

900

1,443

60,868

16,861

640

244

68,145

1,435

87,301

–

–

196

–

–

–

196

–

–

–

–

–

–

–

844

844

67,699

67,699

–

5,745

795

1,075

934

5,745

795

1,075

76,158

77,092

(1)Comprises cash on hand.
(2)Held for trading € 592 million (2018: € 517 million) and fair value hedges € 191 million (2018: € 139 million).
(3)Held for trading € 771 million (2018: € 534 million) and fair value hedges € 303 million (2018: € 204 million).

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements345

51  Fair value of financial instruments
The term ‘financial instruments’ includes both financial assets and financial liabilities. The fair value of a financial instrument is the 

price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the 

measurement date in the principal, or in its absence, the most advantageous market to which the Group has access at that date. 

The Group’s accounting policy for the ‘determination of fair value of financial instruments’ is set out in accounting policy number 1 (o).

The valuation of financial instruments, including loans and advances, involves the application of judgement and estimation. Market and 

credit risks are key assumptions in the estimation of the fair value of loans and advances. The Group has estimated the fair value of its 

loans to customers taking into account market risk and the changes in credit quality of its borrowers.

Fair values are based on observable market prices where available, and on valuation models or techniques where the lack of market 

liquidity means that observable prices are unavailable. The fair values of financial instruments are measured according to the following 

fair value hierarchy that reflects the observability of significant market inputs:
Level 1 – financial assets and liabilities measured using quoted market prices from an active market (unadjusted);
Level 2 –  financial assets and liabilities measured using valuation techniques which use quoted market prices from an active market or 

measured using quoted market prices unadjusted from an inactive market; and

Level 3 – financial assets and liabilities measured using valuation techniques which use unobservable market inputs.

All financial instruments are initially recognised at fair value. Financial instruments held for trading, those whose contractual terms do 

not give rise on specified dates to cash flows that are solely payments of principal and interest (“SPPI”), and financial instruments in 

fair value hedge relationships are subsequently measured at fair value through profit or loss. Financial assets in a held-to-collect-and-

sell business model which pass the SPPI test and cash flow hedge derivatives are subsequently measured at fair value through other 

comprehensive income (‘FVOCI’).

All valuations are carried out within the Finance function and valuation methodologies are validated by the independent Risk function 

within the Group.

Readers of these financial statements are advised to use caution when using the data in the following tables to evaluate the Group’s 

financial position or to make comparisons with other institutions. Fair value information is not provided for items that do not meet the 

definition of a financial instrument. These items include intangible assets such as the value of the branch network and the long term 

relationships with depositors, premises and equipment and shareholders’ equity. These items are material and accordingly, the fair value 

information presented does not purport to represent, nor should it be construed to represent, the underlying value of the Group as a 

going concern at 31 December 2019.

The methods used for calculation of fair value in 2019 are as follows:

Financial instruments measured at fair value in the financial statements
Trading portfolio financial instruments
The fair value of trading debt securities, together with quoted equity shares is based on quoted prices or bid/offer quotations sourced 

from external securities dealers, where these are available on an active market. Where securities and equities are traded on an 

exchange, the fair value is based on prices from the exchange.

Derivative financial instruments
Where derivatives are traded on an exchange, the fair value is based on prices from the exchange. The fair value of over-the-counter 

derivative financial instruments is estimated based on standard market discounting and valuation methodologies which use reliable 

observable inputs including yield curves and market rates. These methodologies are implemented by the Finance function and 

validated by the Risk function. Where there is uncertainty around the inputs to a derivatives’ valuation model, the fair value is estimated 

using inputs which provide the Group’s view of the most likely outcome in a disposal transaction between willing counterparties in 

a functioning market. Where an unobservable input is material to the outcome of the valuation, a range of potential outcomes from 

favourable to unfavourable is estimated.

Counterparty valuation adjustment (“CVA”) and Funding valuation adjustment (“FVA”) are applied to all uncollateralised over-the-counter 

derivatives. The combination of CVA and FVA is referred to as XVA. 

CVA is calculated as: Expected positive exposure (“EPE”) multiplied by probability of default (“PD”) multiplied by loss given default 

(“LGD”). EPE profiles are generated at a counterparty netting set through simulation. PDs are derived from market based credit default 

swaps (“CDS”) information. As most counterparties do not have a quoted CDS, PDs are derived by mapping each counterparty to 

an index CDS credit grade. LGDs are based on the specific circumstances of the counterparty and take into account the valuation of 
offsetting security, where applicable. For unsecured counterparties, an LGD of 60% is applied (2018: 60%).

AIB Group plc Annual Financial Report 2019123456Financial Statements346

51  Fair value of financial instruments (continued)
FVA is calculated as: Expected exposure (“EE”) multiplied by funding spread (“SF”) multiplied by counterparty survival probability 

(1-PD). EE profiles (net of expected positive and negative exposures) are generated at a counterparty netting set through simulation. 

Funding spreads used are an average implied by CDSs for the Group’s most active external derivative counterparties. The rationale in 

applying these spreads is to best estimate the FVA which a counterparty would apply in a transaction to close out the Group’s existing 

positions. The application of FVA, while an overall negative adjustment, contains within it the benefit of own credit. 

Within the range of estimates and fair value sensitivity measurements, a favourable and an adverse scenario have been selected 

for PDs and LGDs for CVA. The favourable/adverse scenario for customer PDs are (i) a single rating upgrade and (ii) a single rating 

downgrade, respectively. Customer LGDs are shifted according to estimates of improvement in value of security compared with potential 

derivatives market values. Within the combination of LGD and PD, both are shifted together yielding positive and negative valuations 

which are disclosed as potential alternative valuations on page 352. For FVA, a favourable scenario is the use of the bond yields of the 

Group’s most active derivative counterparties while an adverse scenario is a downgrade in the CDS of the reference entities used to 

derive funding spreads.

Investment securities
The fair value of investment securities has been estimated based on expected sale proceeds. The expected sale proceeds are based on 

screen bid prices which have been analysed and compared across multiple sources for reliability. Where screen prices are unavailable, 

fair values are estimated by valuation techniques using observable market data for similar instruments. Where there is no market data 
for a directly comparable instrument, management judgement on an appropriate credit spread to similar or related instruments with 

market data available is used within the valuation technique. This is supported by cross referencing other similar or related instruments.

Loans and advances to customers
The Group provides lending facilities of varying rates and maturities to corporate and personal customers.

Valuation techniques are used in estimating the fair value of loans, primarily using discounted cash flows and applying market rates 

where practicable and taking credit risk into account.

In addition to the assumptions set out above under valuation techniques regarding cash flows and discount rates, a key assumption 

for loans and advances is that the carrying amount of variable rate loans (excluding mortgage products) approximates to market value 

where there is no significant credit risk of the borrower. For fixed rate loans, the fair value is calculated by discounting expected cash 

flows using discount rates that reflect the interest rate risk in that portfolio.

The fair value of mortgage products, including tracker mortgages, is calculated by discounting expected cash flows using discount rates 

that reflect the interest rate/credit risk in the portfolio.

The majority of loans and advances to customers are held at amortised cost, however, the Group has a small number of loans and 

advances which are required to be measured at fair value through profit or loss (‘FVTPL’) having failed the SPPI test. The valuation 

techniques used apply equally to those held at FVTPL and those held at amortised cost.

Financial instruments not measured at fair value but with fair value information presented separately in the 
notes to the financial statements
Loans and advances to banks
The fair value of loans and advances to banks is estimated using discounted cash flows applying either market rates, where practicable, 

or rates currently offered by other financial institutions for placings with similar characteristics.

Loans and advances to customers at amortised cost
See methodology above under the heading ‘Loans and advances to customers’.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements347

51  Fair value of financial instruments (continued)
Deposits by central banks and banks and customer accounts
The fair value of current accounts and deposit liabilities which are repayable on demand, or which re-price frequently, approximates 

to their book value. The fair value of all other deposits and other borrowings is estimated using discounted cash flows applying either 

market rates, where applicable, or interest rates currently offered by the Group.

Subordinated liabilities and debt securities in issue
The estimated fair value of subordinated liabilities and other capital instruments, and debt securities in issue, is based on quoted 

prices where available, or where these are unavailable, are estimated using valuation techniques using observable market data for 

similar instruments. Where there is no market data for a directly comparable instrument, management judgement, on an appropriate 

credit spread to similar or related instruments with market data available, is used within the valuation technique. This is supported by 

cross–referencing other similar or related instruments.

Other financial assets and other financial liabilities
This caption includes accrued interest receivable and payable and other receivables (including amounts awaiting settlement and 

accounts payable). The carrying amount is considered representative of fair value.

Commitments pertaining to credit-related instruments
Details of the various credit-related commitments and other off-balance sheet financial guarantees entered into by the Group are 
included in note 47. Fees for these instruments may be billed in advance or in arrears on an annual, quarterly or monthly basis. 

In addition, the fees charged vary on the basis of instrument type and associated credit risk. As a result, it is not considered practicable 

to estimate the fair value of these instruments because each customer relationship would have to be separately evaluated.

The table on the following pages sets out the carrying amount and fair value of financial instruments across the three levels of the fair 

value hierarchy at 31 December 2019 and 2018:

AIB Group plc Annual Financial Report 2019123456Financial Statements348

51  Fair value of financial instruments (continued)

Carrying amount

Fair Value

Fair value hierarchy

€ m

Level 1
€ m

Level 2
€ m

Level 3
€ m

 1,230 

 36 

 5 

 77 

 7,046 

 1,034 

 328 

 6,997 

 476 

 458 

 357 

 – 

 – 

 – 

–

 7,046 

 1,034 

 237 

 6,997 

 476 

 – 

 46 

 783 

 36 

 5 

–

 – 

 – 

 91 

 – 

 – 

 – 

 – 

 447 

 – 

 – 

 77 

 – 

 – 

 – 

 – 

 – 

 458 

 311 

2019

Total
€ m

 1,230 

 36 

 5 

 77 

 7,046 

 1,034 

 328 

 6,997 

 476 

 458 

 357 

 18,044 

 15,836 

 915 

 1,293 

 18,044 

 11,982 

 57 

 1,478 

 30,972 

 29,839 

 60,811 

 635 

 890 

 75,853 

 998 

 180 

 6 

 13 

 1,197 

 529 

 294 

 40,283 

 17,742 

 13,778 

 6,831 

1,299

1,004

81,760

659(1)
 – 

 – 

 – 

 – 

 – 

 45 

 – 

 704 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 7,060 

1,281

–

8,341

 11,323 

 – 

 468 

 – 

 – 

 – 

 – 

 – 

 – 

 57 

 1,010 

 30,890 

 29,943 

 60,833 

 590 

 890 

 11,982 

 57 

 1,478 

 30,890 

 29,943 

 60,833 

 635 

 890 

 11,791 

 63,380 

 75,875 

 892 

 180 

 6 

 12 

 106 

 – 

 – 

 1 

 998 

 180 

 6 

 13 

 1,090 

 107 

 1,197 

 178 

 294 

 – 

 – 

 – 

 36 

84

–

592

 351 

–

 40,283 

 17,742 

 13,813 

 – 

–

1,004

73,193

 529 

 294 

 40,283 

 17,742 

 13,813 

 7,096 

1,365

1,004

82,126

Financial assets measured at fair value
Derivative financial instruments:

Interest rate derivatives

Exchange rate derivatives

Equity derivatives

Loans and advances to customers at FVTPL

Investment debt securities at FVOCI:

Government securities

Supranational banks and government agencies

Asset backed securities

Bank securities

Corporate securities

Equity investments at FVOCI

Equity investments at FVTPL

Financial assets not measured at fair value
Cash and balances at central banks

Items in the course of collection

Loans and advances to banks

Loans and advances to customers:

Mortgages(2)
Non-mortgages

Total loans and advances to customers

Investment debt securities measured at amortised cost

Other financial assets

Financial liabilities measured at fair value
Derivative financial instruments:

Interest rate derivatives

Exchange rate derivatives

Equity derivatives

Credit derivatives

Financial liabilities not measured at fair value
Deposits by central banks and banks:

Other borrowings

Secured borrowings

Customer accounts:

Current accounts

Demand deposits

Time deposits

Debt securities in issue

Subordinated liabilities and other capital instruments

Other financial liabilities

(1)Comprises cash on hand.
(2)Includes residential and commercial mortgages.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements  
 
349

2018

Total
€ m

848

38

14

147

8,361

1,132

367

5,822

264

468

260

Fair Value

Fair value hierarchy

Level 1
€ m

Level 2
€ m

Level 3
€ m

–

–

–

–

8,361

1,132

284

5,755

224

–

23

489

38

14

–

–

–

83

67

31

–

1

359

–

–

147

–

–

–

–

9

468

236

€ m

848

38

14

147

8,361

1,132

367

5,822

264

468

260

17,721

15,779

723

1,219

17,721

6,516

73

1,443

31,715

29,006

60,721

187

640

608(1)

–

–

–

–

–

–

–

5,908

–

589

–

–

–

–

–

–

73

854

30,656

29,095

59,751

184

640

6,516

73

1,443

30,656

29,095

59,751

184

640

69,580

608

6,497

61,502

68,607

901

24

5

4

934

420

424

36,853

15,728

15,117

1

5,745

795

1,075

76,158

–

–

–

–

–

–

–

–

–

–

–

5,717

762

–

6,479

779

24

5

4

812

175

274

–

–

–

–

101

76

–

626

122

–

–

–

122

245

145

36,853

15,728

15,146

1

–

–

1,075

69,193

901

24

5

4

934

420

419

36,853

15,728

15,146

1

5,818

838

1,075

76,298

51  Fair value of financial instruments (continued)

Carrying amount

Financial assets measured at fair value

Derivative financial instruments:

Interest rate derivatives

Exchange rate derivatives

Equity derivatives

Loans and advances to customers at FVTPL

Investment debt securities at FVOCI:

Government securities

Supranational banks and government agencies

Asset backed securities

Bank securities

Corporate securities

Equity investments at FVOCI

Equity investments at FVTPL

Financial assets not measured at fair value

Cash and balances at central banks

Items in the course of collection

Loans and advances to banks

Loans and advances to customers:

Mortgages(2)

Non-mortgages

Total loans and advances to customers

Investment debt securities measured at amortised cost

Other financial assets

Financial liabilities measured at fair value

Derivative financial instruments:

Interest rate derivatives

Exchange rate derivatives

Equity derivatives

Credit derivatives

Financial liabilities not measured at fair value

Deposits by central banks and banks:

Other borrowings

Secured borrowings

Customer accounts:

Current accounts

Demand deposits

Time deposits

Securities sold under agreements to repurchase

Debt securities in issue

Subordinated liabilities and other capital instruments

Other financial liabilities

(1)Comprises cash on hand.
(2)Includes residential and commercial mortgages.

AIB Group plc Annual Financial Report 2019123456Financial Statements350

51  Fair value of financial instruments (continued)
Significant transfers between Level 1 and Level 2 of the fair value hierarchy
There were no significant transfers between Level 1 and Level 2 of the fair value hierarchy for the years ended 31 December 2019 and 
2018.

Reconciliation of balances in Level 3 of the fair value hierarchy
The following table shows a reconciliation from the opening balances to the closing balances for fair value measurements in Level 3 of 
the fair value hierarchy:

Financial assets

Loans and 
advances 
at FVTPL

Equities
at 
FVTPL

2019

Financial liabilities

Total

Derivatives

Total

Derivatives

At 1 January 2019
Transfers into/out of level 3(1)

Total gains or (losses) in:

Profit or loss:

Net trading income

Net change in FVTPL

Other comprehensive income:

Net change in fair value of
investment securities

Net change in fair value of

cash flow hedges

Purchases/additions

Sales/disposals

Cash received:

Principal

At 31 December 2019

At 31 December 2017

IFRS 9 transition adjustments

at 1 January 2018

Total gains or (losses) in:

Profit or loss:

Net trading income

Net change in FVTPL

Other comprehensive income:

Net change in fair value of
investment securities

Net change in fair value of

cash flow hedges

Purchases/additions

Sales/disposals

Cash received:

Principal

€ m

 359 

 – 

 88 

 – 

 88 

 – 

 – 

 – 

 – 

 – 

 – 

 447 

€ m

427

–

(68)

–

(68)

–

–

–

–

–

–

At 31 December 2018

359

Investment
securities

Debt

€ m

9

(9)

Equities
at FVOCI
€ m

468

–

–

–

–

–

–

–

–

–

–

–

€ m

–

–

–

–

–

–

–

–

9

–

–

9

–

–

–

(10)

–

(10)

–

–

–

458

€ m

662

(196)

–

–

–

2

–

2

–

–

–

468

€ m

147

–

–

66

66

–

–

–

5

(54)

(87)

77

€ m

–

156

–

105

105

–

–

–

32

(53)

(93)

147

€ m

236

1

–

72

72

–

–

–

26

(24)

–

311

€ m

–

196

–

41

41

–

–

–

21

(22)

–

236

€ m

1,219

(8)

88

138

226

(10)

–

(10)

31

(78)

(87)

1,293

€ m

1,089

156

(68)

146

78

2

–

2

62

(75)

(93)

1,219

€ m

122

–

(15)

–

(15)

–

–

–

–

–

–

107

€ m

119

–

3

–

3

–

–

–

–

–

–

€ m

122

–

(15)

–

(15)

–

–

–

–

–

–

107

2018

€ m

119

–

3

–

3

–

–

–

–

–

–

122

122

(1) Transfers between levels of the fair value hierarchy are recognised at the end of the reporting period during which the change occurred. There were no 

transfers into/out of Level 3 during 2018.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements351

51  Fair value of financial instruments (continued)
The table below sets out the total gains or losses included in profit or loss that is attributable to the change in unrealised 

gains or losses relating to those assets and liabilities held at 31 December 2019 and 2018:

Net trading income – gains

Gains on equity investments at FVTPL

Gains on loans and advances at FVTPL

2019
€ m

155

70

1

226

2018
€ m

40

41

22

103

Significant unobservable inputs
The table below sets out information about significant unobservable inputs used in measuring financial instruments categorised as 

Level 3 in the fair value hierarchy:

Fair value

2019
€ m

2018

€ m Valuation
technique

Asset
Liability

 447 
 107 

359 CVA
122

Range of estimates

Significant
unobservable
input
LGD

PD

31 December 
2019

43% – 63%
(Base 53%)

0.2% – 0.7%

31 December 
2018

43% – 67%
(Base 54%)

0.4% – 1.1%

(Base 0.4%, 1 year PD)

(Base 0.7%, 1 year PD)

FVA

Funding spreads

(0.2%) to 0.3%

Asset

458

468 Discounted 

Discount rate

Asset

171

Asset

77

cash flows

109 Quoted market 
price (to which 
a discount has 
been applied)

147 Discounted 
cash flows*

Collateral 
values

Final 
conversion rate

Discount on 
market value

Collateral 
changes

1% – 4% 
(Base 1.94%)

(0.3%) to 0.6%

1% – 5%
(Base 2.49%)

0% – 75%

0% – 80%

(1%) – 7%

0% – 6%

n/a

(3%) – 12%

Financial
instrument

Uncollateralised
customer
derivatives

NAMA
subordinated
bonds

Visa Inc.
Series B
Preferred
Stock

Loans and
advances to
customers
measured at
FVTPL

*Expected cash flows discounted at market rates, taking into consideration the fair value of collateral where relevant.

Uncollateralised customer derivatives
The fair value measurement sensitivity to unobservable inputs at 31 December 2019 ranges from (i) negative € 29 million to positive 

€ 14 million for CVA (31 December 2018: negative € 35 million to positive € 19 million) and (ii) negative € 7 million to positive € 5 million 

for FVA (31 December 2018: negative € 10 million to positive € 5 million).

A number of other derivatives are subject to valuation methodologies which use unobservable inputs. As the variability of the valuation is 
not greater than € 1 million in any individual case or collectively, the detail is not disclosed here.

NAMA subordinated bonds
The fair value measurement sensitivity to unobservable discount rates ranges from negative € 2 million to positive € 1 million at 
31 December 2019 (31 December 2018: negative € 14 million to positive € 9 million).

Visa Inc. Series B Preferred Stock
In June 2016, the Group received Series B Preferred Stock in Visa Inc. with a fair value of € 65 million as part consideration for its 
holding of shares in Visa Europe. The preferred stock will be convertible into Class A Common Stock of Visa Inc. at some point in the 
future. The conversion is subject to certain Visa Europe litigation risks that may affect the ultimate conversion rate. In addition, the stock, 
being denominated in US dollars, is subject to foreign exchange risk.
– 

 Valuation technique: Quoted market price of Visa Inc. Class A Common Stock to which a discount has been applied for the 
illiquidity and the conversion rate variability of the preferred stock of Visa Inc. 41% haircut (2018: 45%). This was converted at the 
year end exchange rate.

–  Unobservable input: Final conversion rate of Visa Inc. Series B Preferred Stock into Visa Inc. Class A Common Stock.
– 

 Range of estimates: Estimates range from (a) no discount for conversion rate variability with a discount for illiquidity only; 
to (b) 75% discount for conversion rate variability.

AIB Group plc Annual Financial Report 2019123456Financial Statements352

51  Fair value of financial instruments (continued)
Loans and advances to customers measured at FVTPL
The fair value measurement sensitivity to unobservable collateral values and interest rates ranges from negative € 1 million to positive 

€ 5 million at 31 December 2019 (31 December 2018: negative € 2 million to positive € 13 million).

Fair value is applied in respect of secondary facilities arising on restructured loans subject to forbearance measures, on the likelihood 

that additional cash flows, in excess of their primary facilitates, will be received from customers. Given the significant uncertainty with 

regard to such cash flows, the Group does not attribute a fair value unless it is reasonably certain that this value will be realised.

Sensitivity of Level 3 measurements
The implementation of valuation techniques involves a considerable degree of judgement. While the Group believes its estimates of fair 

value are appropriate, the use of different measurements or assumptions could lead to different fair values. The following table sets out 

the impact of using reasonably possible alternative assumptions in the valuation methodology at 31 December 2019 and 2018:

Classes of financial assets

Derivative financial instruments

Investment securities – equity

Loans and advances to customers measured at FVTPL

Total

Classes of financial liabilities

Derivative financial liabilities

Total

Classes of financial assets

Derivative financial instruments

Investment securities – equity

Loans and advances to customers measured at FVTPL

Total

Classes of financial liabilities

Derivative financial liabilities

Total

Level 3

2019

Effect on income 
statement

Effect on other 
comprehensive income

Favourable Unfavourable
€ m

€ m

Favourable Unfavourable
€ m

€ m

19
46(1)

5

70

–

–

(37)
(99)(1)

(1)

(137)

–

–

–

1

–

1

–

–

–

(2)

–

(2)

–

–

2018

Level 3

Effect on income 
statement

Effect on other 
comprehensive income

Favourable
€ m

Unfavourable
€ m

Favourable
€ m

Unfavourable
€ m

22
40(1)

13

75

1

1

(43)
(60)(1)

(2)

(105)

(2)

(2)

–

9

–

9

–

–

–

(14)

–

(14)

–

–

(1) Relates to the largest equity investment, the carrying value of which was € 171 million at 31 December 2019 (2018: € 109 million). Sensitivity information 

has not been provided for other equities as the portfolio comprises several investments, none of which is individually material.

Day 1 gain or loss:
No difference existed between the fair value at initial recognition of financial instruments and the amount that was determined at that 

date using a valuation technique incorporating significant unobservable data.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements52  Statement of cash flows
Non-cash and other items included in profit before taxation

Non-cash items

Profit on disposal of property

Loss on disposal of business

Net (loss)/gain on derecognition of financial assets measured at amortised cost

Dividends received from equity investments

Dividends received from associated undertakings

Associated undertakings

Net credit impairment charge/(writeback)

Change in other provisions

Retirement benefits – defined benefit expense

Depreciation, amortisation and impairment

Interest on subordinated liabilities and other capital instruments

Interest on debt securities – MREL

Gain on disposal of investment securities

Loss on termination of hedging swaps

Amortisation of premiums and discounts

Net gain on equity investments measured at FVTPL

Net gain on loans and advances to customers at FVTPL

Change in prepayments and accrued income

Change in accruals and deferred income

Effect of exchange translation and other adjustments(1)

Total non-cash items

Contributions to defined benefit pension schemes

Dividends received from equity investments

Total other items

Non-cash and other items for the year ended 31 December

353

2018
€ m

(2)

22

(121)

(26)

(10)

(12)

(84)

117

8

162

32

18

(24)

9

71

(41)

(22)

5

(44)

(16)

42

(72)

26

(46)

(4)

2019
 € m

(21)

–

48

(26)

(27)

(20)

106

425

11

246

33

84

(93)

48

62

(70)

(1)

93

(17)

(84)

797

(43)

26

(17)

780

(1)The impact of foreign exchange translation for each line of the statement of financial position is removed in order to show the underlying cash impact.

AIB Group plc Annual Financial Report 2019123456Financial Statements354

52  Statement of cash flows (continued)

Change in operating assets(1)
Change in items in course of collection

Change in trading portfolio financial assets

Change in derivative financial instruments

Change in loans and advances to banks

Change in loans and advances to customers

Change in other assets

Change in operating liabilities(1)
Change in deposits by central banks and banks

Change in customer accounts

Change in trading portfolio financial liabilities

Change in debt securities in issue

Change in notes in circulation

Change in other liabilities

2019
 € m

17

–

(63)

219

(72)

146

247

2019
 € m

(65)

3,504

–

(565)

(100)

(193)

2,581

2018
€ m

30

33

94

(98)

(884)

85

(740)

2018
 € m

(2,831)

3,140

(30)

(500)

(20)

(104)

(345)

(1)The impact of foreign exchange translation for each line of the statement of financial position is removed in order to show the underlying cash impact.

Acquisition of subsidiary
During 2019, the Group obtained control of Semeral/Payzone (note 31). The fair values of the assets acquired and liabilities assumed were 

as follows:

Intangible assets

Goodwill

Property, plant and equipment

Other assets

Cash/restricted cash

Borrowings

Other liabilities

Deferred tax liabilities

Accruals and deferred income

Non-controlling interests 

Consideration transferred, including deferred consideration

Less: Deferred consideration

Cash acquired in subsidiary

Cash paid at 31 December 2019 to obtain control net of cash acquired

Note

29

29

30

33

44

31

€ m

50

70

2

14

9

(23)

(25)

(5)

(12)

(1)

79

79

(10)

(9)

60

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements355

52  Statement of cash flows (continued)
Analysis of cash and cash equivalents
For the purpose of the statement of cash flows, cash equivalents comprise the following balances with less than three months maturity 

from the date of acquisition:

Cash and balances at central banks
Loans and advances to banks(1)

2019
€ m

11,982

941(2)

12,923

2018
€ m

6,516

730

7,246

(1)Included in ‘Loans and advances to banks’ total of € 1,478 million (2018: € 1,443 million) set out in note 24.
(2)Includes € 4 million relating to restricted balances held in trust in respect of certain payables which are included in ‘other liabilities’ (note 39).

The Group is required by law to maintain reserve balances with the Bank of England. At 31 December 2019, these amounted to 

€ 468 million (31 December 2018: € 589 million).

There are certain regulatory restrictions on the ability of subsidiaries to transfer funds to the parent company in the form of cash 
dividends, loans or advances. The impact of such restrictions is not expected to have a material effect on the Group’s ability to meet its 
cash obligations.

53  Related party transactions
Related parties in the Group include the parent company, AIB Group plc, subsidiary undertakings including their non-controlling 
interests, associated undertakings, joint arrangements, post-employment benefits, Key Management Personnel and connected parties. 
The Irish Government is also considered a related party by virtue of its effective control of AIB. The immediate holding company and 
controlling party is AIB Group plc with its Registered Office at Bankcentre, Ballsbridge, Dublin 4.

(a) Transactions with subsidiary undertakings
AIB Group plc is the ultimate parent company of the Group. Banking transactions between the parent company and its subsidiaries and 
between subsidiaries are entered into in the normal course of business. These include loans, deposits, provision of derivative contracts, 
foreign currency contracts and the provision of guarantees on an ‘arm’s length basis’. In 2017, a review was completed of pricing 
arrangements between Allied Irish Banks, p.l.c. and certain Irish subsidiaries. Arising from this review, new pricing agreements were 
signed and implemented during 2017. The new agreements reflect OECD guidelines on transfer pricing which are the internationally 
accepted principles in this area, and take account of the functions, risks and assets involved. Details of related party transactions 
and balances between AIB Group plc and its subsidiaries are set out in note k to AIB Group plc Company financial statements. 
In accordance with IFRS 10, ‘Consolidated Financial Statements’, transactions between the parent company and its subsidiaries and 
between subsidiaries have been eliminated on consolidation.

(b) Associated undertakings and joint arrangements
From time to time, the Group provides certain banking and financial services for associated undertakings. These transactions are 
made in the ordinary course of business on substantially the same terms, including interest rates and collateral, as those prevailing at 
the time for comparable transactions with other persons and do not involve more than the normal risk of collectability or present other 
unfavourable features. Details of loans to associates are set out in note 25 to the consolidated financial statements, while deposits from 
associates are set out in note 35.

(c) Non-controlling interests
The Group has accepted a deposit from the non-controlling interests in a subsidiary which is detailed in note 44.

(d) Provision of banking and related services and funding to Group Pension schemes
The Group provides certain banking and financial services including money transmission services for the AIB Group Pension schemes. 
Such services are provided in the ordinary course of business, on substantially the same terms, including interest rates, as those 
prevailing at the time for comparable transactions with other persons.

During 2013, the Group established a pension funding partnership, AIB PFP Scottish Limited Partnership (“SLP”) in the UK. Following 
this, a subsidiary of Allied Irish Banks, p.l.c. transferred loans to the SLP for the purpose of ring-fencing the repayments of these loans to 
fund future deficit payments of the AIB UK Defined Benefit Pension Scheme (note 49).

During 2012, AIB agreed to make certain contributions to the pension scheme which were settled through the transfer to the AIB Group 
Irish Pension Scheme of interests in a special purpose entity owning loans and advances previously transferred at fair value from the 
Group. A subsidiary of AIB was appointed as a service provider for the loans and advances transferred in return for a servicing fee at a 
market rate (note 49).

AIB Group plc Annual Financial Report 2019123456Financial Statements356

53 Related party transactions (continued)
(e) IAS 24 Related Party Disclosures
The following disclosures are made in accordance with the provisions of IAS 24 Related Party Disclosures. Under IAS 24, Key 

Management Personnel (“KMP”) are defined as comprising Executive and Non-Executive Directors together with Senior Executive 

Officers, namely, the members of the Executive Committee (see pages 44 to 47). As at 31 December 2019, the Group had 20 KMP 

(2018: 19 KMP).

(i) Compensation of Key Management Personnel
Details of compensation paid to KMP are provided below. The figures shown include the figures separately reported in respect of 

Directors’ remuneration on pages 216 to 218.

Short term compensation(1)

Post-employment benefits(2)

Termination benefits

Total

2019
€ m

 6.1 

 0.7 

 – 

 6.8 

2018
€ m

6.8

0.9

–

7.7

(1) Comprises (a) in the case of Executive Directors and Senior Executive Officers: salary and a non-pensionable cash allowance in lieu of company car, 
medical insurance and other contractual benefits including, where relevant, payment in lieu of notice, and (b) in the case of Non-Executive Directors: 

Directors’ fees and travel and subsistence expenses incurred in the performance of the duties of their office, which are paid by the Group.

(2) Comprises payments to defined benefit or defined contribution pension schemes, in accordance with actuarial advice, to provide post-retirement pensions. 

The Group’s defined benefit pension schemes closed to future accrual with effect from 31 December 2013 and all employee pension benefits have 

accrued on the basis of defined contributions since that date.

(ii)  Transactions with Key Management Personnel
Loans to KMP and their close family members are made in the ordinary course of business on substantially the same terms, including 

interest rates and collateral, as those prevailing at the time for comparable transactions with other persons of similar standing not 

connected with the Group, and do not involve more than the normal risk of collectability or present other unfavourable features. Loans 

to Directors and Senior Executive Officers are made on terms available to other employees in the Group generally, in accordance with 

established policy, within limits set on a case by case basis.

The aggregate amounts outstanding, in respect of all loans, quasi loans and credit transactions between the Group and KMP, as defined 

above, together with members of their close families and entities controlled by them are shown in the following table:

Loans outstanding

At 1 January

Loans issued during the year

Loan repayments during the year/change of KMP/other

At 31 December

2019
€ m

4.58

0.16

(1.74)

3.00

2018
€ m

4.69

0.57

(0.68)

4.58

Total commitments outstanding refer to the total of any undrawn amounts on credit cards and/or overdraft facilities provided to KMP. 

Total commitments outstanding as at 31 December 2019 were € 0.16 million (2018: € 0.20 million).

Deposit and other credit balances held by KMP and their close family members as at 31 December 2019 amounted to € 3.37 million 

(2018: € 6.88 million).

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements357

53  Related party transactions (continued)
(f) Companies Act 2014 disclosures
(i) Loans to Directors
The following information is presented in accordance with the Companies Act 2014. For the purposes of the Companies Act disclosures, 

Director means the Board of Directors and any past Directors who are Directors during the relevant period.

There were 18 Directors in office during the year, 11 of whom availed of credit facilities (2018: 8). Of the Directors who availed of credit 

facilities, 7 had balances outstanding at 31 December 2019 (2018: 4 of 8).

Details of transactions with Directors for the year ended 31 December 2019 are as follows:

Balance at 
31 December 
2018
€ 000

Amounts 
advanced 
during 2019
€ 000

Amounts 
repaid 
during 2019
€ 000

Balance at  
31 December 
2019
€ 000

Mark Bourke:

Loans

Overdraft/credit card*

Total

Interest charged during the year

Maximum debit balance during the year**

Simon Ball:

Loans

Overdraft/credit card*

Total

Interest charged during the year

Maximum debit balance during the year**

Colin Hunt

Loans

Overdraft/credit card*

Total

Interest charged during the year

Maximum debit balance during the year**

Carolan Lennon:

Loans

Overdraft/credit card*

Total

Interest charged during the year

Maximum debit balance during the year**

Ann O'Brien:

Loans

Overdraft/credit card*

Total

Interest charged during the year

Maximum debit balance during the year**

416

–

416

–

–

–

839

16

855

–

5

5

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

33

–

33

–

–

–

49

–

49

–

–

–

–

–

–

383

–

383

4

416

–

1

1

–

1

790

10

800

3

860

–

4

4

–

15

–

–

–

 – 

2

AIB Group plc Annual Financial Report 2019123456Financial Statements358

53  Related party transactions (continued)
(f) Companies Act 2014 disclosures
(i) Loans to Directors (continued) 

Tomás O'Midheach:

Loans

Overdraft/credit card*

Total

Interest charged during the year

Maximum debit balance during the year**

Catherine Woods:

Loans

Overdraft/credit card*

Total

Interest charged during the year

Maximum debit balance during the year**

Balance at 
31 December 
2018
€ 000

Amounts 
advanced 
during 2019
€ 000

Amounts 
repaid 
during 2019
€ 000

Balance at  
31 December 
2019
€ 000

402

8

410

40

–

40

–

–

–

–

–

–

41

–

41

10

–

10

361

7

368

5

417

30

–

30

–

40

* Amounts advanced and repaid are not shown for overdraft/credit card facilities as these are revolving in nature (i.e. they may be drawn, 

repaid and redrawn up to their limit over the course of the year).

**The maximum debit balance is calculated by aggregating the maximum debit balance drawn on each facility during the year.

Mr Richard Pym had a credit card facility which was not used during the year. Ms Helen Normoyle and Mr Jim O’Hara also held 

overdraft facilities which were not used during the year. Mr Tom Foley held a credit card facility with the Group, which held an opening 

and closing balance of less than € 500 at the beginning and end of the reporting period. Ms Ann O’Brien held a credit card facility with 

the Group, which had a closing balance of less than € 500, and a maximum debit balance as represented in the preceding table. 

Mr Bernard Byrne, Mr Peter Hagan, Mr Brendan McDonagh, Mr Raj Singh, Ms Sandy Kinney Pritchard, Mr Basil Geoghegan and 

Ms Elaine MacLean had no credit facilities with the Group in 2019. 

An expected credit loss allowance is held for all loans and advances. Accordingly, an ECL allowance of c. € 164,000 is held on the 

above facilities at 31 December 2019.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements359

53  Related party transactions (continued)
(f) Companies Act 2014 disclosures
(i) Loans to Directors (continued)

Details of transactions with Directors for the year ended 31 December 2018 are as follows:

Mark Bourke:

Loans

Overdraft/credit card*

Total

Interest charged during the year

Maximum debit balance during the year**

Tom Foley:

Loans

Overdraft/credit card*

Total

Interest charged during the year

Maximum debit balance during the year**

Carolan Lennon:

Loans

Overdraft/credit card*

Total

Interest charged during the year

Maximum debit balance during the year**

Catherine Woods:

Loans

Overdraft/credit card*

Total

Interest charged during the year

Maximum debit balance during the year**

Balance at
31 December 
2017
€ 000

Amounts 
advanced
during 2018
€ 000

Amounts 
repaid
during 2018
€ 000

Balance at 
31 December 
2018
€ 000

466

–

466

–

–

–

–

3

3

50

–

50

–

–

–

–

–

–

–

2

2

–

–

–

50

–

50

–

–

–

–

–

–

10

–

10

416

–

416

5

466

–

–

–

–

2

–

5

5

–

11

40

–

40

–

50

* Amounts advanced and repaid are not shown for overdraft/credit card facilities as these are revolving in nature (i.e. they may be drawn, 

repaid and redrawn up to their limit over the course of the year).

**The maximum debit balance is calculated by aggregating the maximum debit balance drawn on each facility during the year.

Richard Pym had a credit card facility which was not used during the year. Helen Normoyle and Jim O’Hara also held overdraft facilities 

which were not used during the year. Simon Ball had a credit card facility which held an opening and closing balance of under € 500 

at the beginning and end of the reporting period. Tom Foley had a Nil balance at 31 December 2018 and a maximum debit balance as 

represented in the preceding table.

Bernard Byrne, Peter Hagan and Brendan McDonagh had no facilities with the Group during 2018.

As required on transition to IFRS 9, an expected credit loss allowance was created for all loans and advances. Accordingly, an ECL 

allowance of c. € 21,000 was created on 1 January 2018 and is held on the above facilities at 31 December 2018. All facilities are 

performing to their terms and conditions.

AIB Group plc Annual Financial Report 2019123456Financial Statements360

53  Related party transactions (continued)
(f) Companies Act 2014 disclosures
(ii) Connected persons
The aggregate of loans to connected persons of Directors, in office during the year, at 31 December, as defined in Section 220 of the 
Companies Act 2014, are as follows (aggregate of 22 persons; 2018: 17 persons):

Loans

Overdraft/credit card*

Total

Interest charged during the year

Maximum debit balance during the year**

Balance at 
31 December 
2019
€ 000

Balance at 
31 December 
2018
€ 000

2,015

47

2,062

49

3,238

2,013

51

2,064

41

2,216

An expected credit loss allowance is held for all loans and advances. Accordingly, an ECL allowance of c. € 26,000 was held on the 
above facilities at 31 December 2019. 

* Amounts advanced and repaid are not shown for overdraft/credit card facilities as these are revolving in nature (i.e. they may be drawn, 
repaid and redrawn up to their limit over the course of the year).

**The maximum debit balance is calculated by aggregating the maximum debit balance drawn on each facility during the year.

(iii) Aggregate balance of loans and guarantees held by Directors and their connected persons
The aggregate balance of loans and guarantees held by Directors and their connected persons as at 31 December 2019 represents 
less than 0.02% of the net assets of the Group (2018: 0.02%).

(g) Summary of relationship with the Irish Government
The Irish Government, as a result of both its investments in AIB and AIB’s participation in Government guarantee schemes became 
a related party of AIB in 2009. Following the crisis in the Irish banking sector and the stabilisation measures adopted since 2008, 
the involvement of the Irish Government in AIB and in other Irish banks has been and continues to be considerable. This involvement is 
outlined below.

The Irish Government holds 71.12% of the issued ordinary share capital of AIB, accordingly, AIB is under the control of the Irish 
Government. During 2019, the Irish Government received dividends amounting to € 328 million on its shareholding.

AIB enters into normal banking transactions with the Irish Government and many of its controlled bodies on ‘an arm’s length’ basis. 
In addition, other transactions include the payment of taxes, pay related social insurance, local authority rates, and the payment of 
regulatory fees, as appropriate.

Rights and powers of the Irish Government and the Central Bank of Ireland
The Irish Minister for Finance (‘the Minister’) and the Central Bank of Ireland (“the Central Bank”) have significant rights and powers 
over the operations of AIB (and other financial institutions) arising from the various stabilisation measures. These stabilisation measures 
included the Credit Institutions (Eligible Institutions Guarantee) Scheme 2009, and whilst the Group no longer has any guaranteed 
liabilities, certain of the covenants of the scheme continue to apply. 

These rights and powers relate to, inter alia:
–  The acquisition of shares in other institutions;
– 

 Maintenance of solvency ratios and compliance with any liquidity and capital ratios that the Central Bank, following consultation with 
the Minister, may direct; The Group has provided NAMA with a series of indemnities relating to transferred assets. Any indemnity 
payment would result in an outflow of economic benefit for the Group.

–  The appointment of non-executive directors and board changes;
–  The appointment of persons to attend meetings of various committees;
–  Restructuring of executive management responsibilities, strengthening of management capacity and improvement of governance;
–  Declaration and payment of dividends;
–  Restrictions on various types of remuneration;
–  Buy-backs or redemptions by the Group of its shares;
–  The manner in which the Group extends credit to certain customer groups; and
– 

 Conditions regulating the commercial conduct of AIB, having regard to capital ratios, market share and the Group’s balance sheet 
growth.

In addition, various other initiatives such as strategies/codes of conduct for dealing with mortgage and other consumer/business loan 
arrears are set out in the Risk management section of this report.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements361

53  Related party transactions (continued)
(g) Summary of relationship with the Irish Government 
The relationship of the Irish Government with AIB is outlined under the following headings:
–  Capital investments;

–  Guarantee schemes;

–  NAMA; and

–  Relationship Framework.

There were no significant changes to the various aspects of the relationship in the year to 31 December 2019.

–  Capital investments

 In the years since 2008, the Irish Government implemented a number of recapitalisation measures to support the Irish banking 

system including AIB Group. Certain of this capital invested in AIB Group has since been repaid, restructured or reorganised. 

There were no capital transactions during 2019 or 2018.

Equity holdings

 The Irish Government holds 1,930,436,543 ordinary shares in AIB Group plc (71.12% of total). These shares are traded on the 

Euronext Dublin and London Stock Exchanges.

Capital contributions

In 2011, capital contributions totalling € 6.054 billion were made by the Irish State to AIB for Nil consideration.

Issue of warrants to the Minister for Finance

 As part of the 2015 Capital Reorganisation, AIB entered into a Warrant Agreement with the Minister and granted the Minister the 

right to receive warrants to subscribe for additional ordinary shares.

 Following the admission to listing on the Irish Stock Exchange (now trading as Euronext Dublin) and the London Stock Exchange, 

AIB issued warrants to the Minister on 4 July 2017 to subscribe for 271,166,685 ordinary shares of AIB representing 9.99% of the 

issued share capital. The exercise price for the warrants is 200% of the Offer Price of € 4.40 per ordinary share, the Offer Price 

being the price in euro per ordinary share which was payable under the Initial Public Offering (“IPO”). This price may be adjusted 

in accordance with the terms of the Warrant Instrument and the warrants will be capable of exercise by the holder of the warrants 

during the period commencing on 27 June 2018 and ending on 27 June 2027.

 In accordance with the terms of the Warrant Agreement, no cash consideration was payable by the Minister to AIB in respect of the 

issue of the warrants.

–  Guarantee schemes

 The European Communities (Deposit Guarantee Schemes) Regulations 1995 have been in operation since 1995. These regulations  

guarantee certain retail deposits up to a maximum of € 100,000. 

–  NAMA

 AIB was designated a participating institution under the NAMA Act in February 2010. Under this Act, AIB transferred financial assets 

to NAMA for which it received consideration from NAMA in the form of NAMA senior bonds which were fully repaid during 2017 and 

NAMA subordinated bonds which are detailed in note 27.

 The Group has provided NAMA with a series of indemnities relating to transferred assets. Any indemnity payment would result in an 

outflow of economic benefit for the Group.

AIB Group plc Annual Financial Report 2019123456Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
362

53  Related party transactions (continued)
(g) Summary of relationship with the Irish Government

Investment in National Asset Management Agency Investment d.a.c. (“NAMAIL”)
 In March 2010, a then subsidiary of Allied Irish Banks, p.l.c. made an equity investment in 17 million “B” shares of NAMAIL, a special 
purpose entity established by NAMA. The total investment amounted to € 17 million, of which € 12 million was invested on behalf of 
the AIB Group pension scheme (fair value at 31 December 2019: € 13 million; 31 December 2018: € 12 million), with the remainder 
invested on behalf of clients.

–  Relationship Framework

 In order to comply with contractual commitments imposed on AIB in connection with its recapitalisation by the Irish State and with 
the requirements of EU state aid applicable in respect of that recapitalisation, a Relationship Framework was entered into between 
the Minister and AIB in March 2012. This provides the framework under which the relationship between the Minister and AIB is 
governed. The Relationship Framework was amended and restated on 12 June 2017. Furthermore, the AIB Group plc Relationship 
Framework was put in place on 8 December 2017 in substitution for the Relationship Framework dated 12 June 2017. Under the 
relationship frameworks, the authority and responsibility for strategy and commercial policies (including business plans and budgets) 
and conducting AIB’s day-to-day operations rest with the Board and AIB’s management team.

Balances held with the Irish Government and related entities
The following table outlines the balances held at 31 December 2019 and 2018 with Irish Government entities(1) together with the highest 
balances held at any point during the year.

Assets

Cash and balances at central banks

Trading portfolio financial assets

Derivative financial instruments

Loans and advances to customers

Investment securities

Total assets

Liabilities

Deposits by central banks and banks

Customer accounts

Trading portfolio financial liabilities

Derivative financial instruments

Total liabilities

Balance

€ m

2019
Highest(2)
balance held
€ m

Balance

2018
Highest(2)

€ m

balance held
€ m

 6,953 

 7,934 

1,303

5,360

 – 

 – 

 6 

5,754

12,713

Balance

€ m

 – 

 336 

 – 

 – 

336

 43 

 5 

 6 

7,327

2019
Highest(2)
balance held
€ m

 – 

 1,050 

 34 

 4 

–

2

6

6,750

8,061

Balance

€ m

–

454

–

–

454

68

2

7

7,506

2018
Highest(2)

balance held
€ m

1,900

1,057

66

11

a

b

c

(1) Includes all departments of the Irish Government located in the State and embassies, consulates and other institutions of the Irish Government located 

outside the State. The Post Office Savings Bank (“POSB”) and the National Treasury Management Agency (“NTMA”) are included.

(2) The highest balance during the period, together with the outstanding balance at the year end, is considered the most meaningful way of representing the 

amount of transactions that have occurred between AIB and the Irish Government.

a 

b 

c 

 Cash and balances at the central banks represent the minimum reserve requirements which AIB is required to hold with the Central  
Bank. Balances on this account can fluctuate significantly due to the reserve requirement being determined on the basis of the 
institution’s average daily reserve holdings over a one month maintenance period. The Group is required to maintain a monthly 
average Primary Liquidity balance which at 31 December 2019 was € 622 million (2018: € 596 million).
 Investment securities at FVOCI at 31 December 2019 comprise € 5,296 million (2018: € 6,282 million) in Irish Government securities 
held in the normal course of business and NAMA subordinated bonds of € 458 million (2018: € 468 million).
 Includes € 215 million (2018: € 295 million) borrowed from the Strategic Banking Corporation of Ireland (“SBCI”), the ordinary share 
capital of which is owned by the Minister for Finance.

All other balances, both assets and liabilities are carried out in the ordinary course of banking business on normal terms and conditions.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements 
 
 
363

53  Related party transactions (continued)
(g) Summary of relationship with the Irish Government
Local government(1)
During 2019 and 2018, AIB entered into banking transactions in the normal course of business with local government bodies. 

These transactions include the granting of loans and the acceptance of deposits, and clearing transactions.

(1) This category includes local authorities, borough corporations, county borough councils, county councils, boards of town commissioners, urban district 

councils, non-commercial public sector entities, public voluntary hospitals and schools.

Commercial semi-state bodies(1)
During 2019 and 2018, AIB entered into banking transactions in the normal course of business with semi-state bodies. These 

transactions principally include the granting of loans and the acceptance of deposits as well as derivative and clearing transactions.

(1) Semi-state bodies is the name given to organisations within the public sector operating with some autonomy. They include commercial organisations or 

companies in which the State is the sole or main shareholder.

Financial institutions under Irish Government control/significant influence
Certain financial institutions are related parties to AIB by virtue of the Government either controlling or having a significant influence over 

these institutions. The following institution is controlled by the Irish Government:
 –  Permanent tsb plc

The Government controlled entity, Irish Bank Resolution Corporation Limited (In Special Liquidation) which went into special liquidation 

during 2013, remains a related party for the purpose of this disclosure.

In addition, the Irish Government is deemed to have significant influence over Bank of Ireland.

Transactions with these institutions are normal banking transactions entered into in the ordinary course of cash management business 

under normal business terms. The transactions constitute the short term placing and acceptance of deposits, derivative transactions, 

investment debt securities and repurchase agreements.

The following balances were outstanding in total to these financial institutions at 31 December 2019 and 2018:

Assets

Derivative financial instruments

Loans and advances to banks(1)

Investment securities

Liabilities
Deposits by central banks and banks(2)

Derivative financial instruments

2019
€ m

1

2

284

–

–

2018
€ m

6

2

339

–

–

(1)The highest balance in loans and advances to banks amounted to € 43 million in respect of funds placed during the year (2018: € 2 million).
(2) The highest balance in deposits by central banks and banks by these financial institutions amounted to € 48 million in respect of funds received during the 

year (2018: € 30 million).

In connection with the acquisition by AIB Group of certain assets and liabilities of the former Anglo Irish Bank Corporation Limited 

(now Irish Bank Resolution Corporation Limited (in Special Liquidation)) “IBRC”, IBRC had indemnified AIB Group for certain liabilities 

pursuant to a Transfer Support Agreement dated 23 February 2011. AIB Group had made a number of claims on IBRC pursuant to the 

indemnity prior to IBRC’s Special Liquidation on 7 February 2013.

AIB Group has since served notice of claim and set-off on the Joint Special Liquidators of IBRC in relation to the amounts claimed 

pursuant to the indemnity and certain other amounts that were owing to AIB by IBRC as at the date of the Special Liquidation 

(c. € 81.3 million in aggregate). AIB Group is currently engaging with the Joint Special Liquidators in relation to the claim. Given AIB’s 

aggregate liability to IBRC at the date of Special Liquidation exceeded these claims, no financial loss is expected to occur.

AIB Group plc Annual Financial Report 2019123456Financial Statements364

53  Related party transactions (continued)
(g) Summary of relationship with the Irish Government
Irish bank levy
The bank levy, introduced on certain Irish financial institutions in 2014, is calculated based on each financial institution’s Deposit Interest 

Retention Tax (“DIRT”) payment in a base year. This base year changes every two years with 2017 being the base year for 2019 and 

2020. The annual levy paid by the Group for 2019 and reflected in operating expenses (note 13) in the income statement amounted to 

€ 35 million (2018: € 49 million).

(h) Indemnities
The Group has indemnified the Directors of Allied Irish Banks Pensions Limited and AIB DC Pensions (Ireland) Limited, the trustees 

of the Group’s Ireland defined benefit pension scheme and defined contribution pension scheme, respectively, against any actions, 

claims or demands arising out of their actions as Directors of the trustee companies, other than by reason of wilful default.

54  Employees
The following table shows the geographical analysis of average employees for 2019 and 2018:

Average number of staff (Full time equivalents)

Ireland

United Kingdom

United States of America

Total

2019

8,770

1,026

59

9,855

2018

8,681

1,066

54

9,801

A new operating structure was implemented in 2019, with staff numbers reported under the new segments. Prior period numbers have 

not been restated under the new segment structure. The following tables show the segmental analysis of average employees for 2019 

and 2018:

Retail Banking

CIB

AIB UK

Group(1)

Total

2019

4,686

610

792

3,767

9,855

RCB

WIB

AIB UK

Group

Total

2018

5,268

332

820

3,381

9,801

(1) Group comprises wholesale treasury activities and Group control and support functions. Treasury manages the Group’s liquidity and funding positions 

and provides customer treasury services and economic research. The Group control and support functions include business and customer services, risk, 

audit, finance, legal and corporate governance, human resources and corporate affairs.

The average number of employees for 2019 and 2018 set out above excludes employees on career breaks and other unpaid long term 

leaves.

Actual full time equivalent numbers at 31 December 2019 were 9,520 (2018: 9,831).

55  Regulatory compliance
During the years ended 31 December 2019 and 2018, the Group and its regulated subsidiaries complied with their externally imposed 

capital ratios.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2019Financial Statements56  Financial and other information

Operating ratios

Operating expenses/operating income

Other income/operating income

Rates of exchange

€/$*

Closing

Average

€/£*

Closing

Average

365

2018
%

63.4

26.9

2019
%

82.1

21.8

2019

2018

1.1234

1.1194

0.8508

0.8777

1.1450

1.1808

0.8945

0.8847

*Throughout this report, US dollar is denoted by $ and Pound sterling is denoted by £.

Currency Information

Euro

Other

Assets

Liabilities and equity

2019
€ m

77,213

21,349

98,562

2018
€ m

70,756

20,780

91,536

2019
€ m

77,824

20,738

98,562

2018
€ m

70,888

20,648

91,536

57  Dividends
On 3 May 2019, following approval by the shareholders at the Annual General Meeting held on 24 April 2019, AIB Group plc paid a final 

dividend of € 0.17 per ordinary share amounting in total to € 461 million. The financial statements for the year ended 31 December 2019 

reflect this in shareholders’ equity as an appropriation of distributable reserves.

On 4 May 2018, AIB Group plc, paid a final dividend to its shareholders of € 0.12 per ordinary share amounting in total to € 326 million.

The Board is recommending that a final dividend of € 0.08 per ordinary share, amounting in total to € 217 million, be paid on 

7 May 2020. The financial statements for the year ended 31 December 2019 do not reflect this dividend which will be accounted for in 

shareholders' equity as an appropriation of distributable reserves in 2020.

58  Non-adjusting events after the reporting period
No significant non-adjusting events have taken place since 31 December 2019.

59  Approval of financial statements
The financial statements were approved by the Board of Directors on 5 March 2020.

AIB Group plc Annual Financial Report 2019123456Financial Statements366

AIB Group plc company statement of financial position

as at 31 December 2019

Notes

d

e

f

g

h

i

2019
€ m

3,811

9,996

–

35

13,842

3,306

500

49

3,855

1,696

2,791

5,000

9,487

500

9,987

13,842

2018
€ m

1,653

12,940

1

19

14,613

1,655

–

25

1,680

1,696

6,235

5,002

12,933

–

12,933

14,613

Assets

Loans and advances to banks – subsidiary

Investment in subsidiary undertaking

Current taxation

Prepayments and accrued income

Total assets

Liabilities

Debt securities in issue

Subordinated liabilities and other capital instruments

Accruals and deferred income

Total liabilities

Equity

Share capital

Merger reserve

Revenue reserves

Total shareholders' equity

Other equity interests

Total equity

Total liabilities and equity

Richard Pym
Chairman

5 March 2020

Colin Hunt
Chief Executive Officer

AIB Group plc Annual Financial Report 2019Financial StatementsAIB Group plc company statement of cash flows

for the financial year ended 31 December 2019

Cash flows from operating activities

(Loss)/profit before taxation for the year

Adjustments for:

– Non-cash and other items

Dividend income

Net credit impairment charge

Interest on subordinated liabilities and other capital instruments

Interest on debt securities – MREL

Change in prepayments and accrued income

Change in accruals and deferred income

Impairment of subsidiary undertaking (note e)

– Change in operating assets

Change in loans and advances to banks

– Taxation refund

Net cash (outflow) from operating activities

Cash flows from investing activities

Dividends received from subsidiary

Investment in subsidiary undertaking (note e)

Net cash (outflow)/inflow from investing activities

Cash flows from financing activities

Net proceeds on issue of Additional Tier 1 Securities (note j)

Net proceeds on issue of € 500 million Tier 2 Notes due 2029 (note g)

Proceeds on issue of debt securities – MREL (note f)(1)

Dividends paid on ordinary shares

Interest paid on debt securities – MREL

Interest paid on subordinated liabilities and other capital instruments

Net cash inflow from financing activities

Change in cash and cash equivalents

Opening cash and cash equivalents

Effect of exchange translation adjustments

Closing cash and cash equivalents

367

2018
€ m

319

(326)

1

–

18

(19)

7

–

(319)

(1,651)

–

(1,651)

326

–

326

–

–

1,651

(326)

–

–

1,325

–

–

–

–

2019
€ m

(2,985)

(461)

1

1

84

(16)

10

3,444

3,063

(2,145)

1

(2,066)

461

(500)

(39)

500

500

1,640

(461)

(70)

–

2,109

4

–

–

4

(1) 2018 has been re-presented to align the balance sheet classification. MREL was previously presented in operating activities and is now presented in 

financing activities. 

The impact of foreign exchange translation for relevant lines in the statement of financial position is removed in order to show the 

underlying cash impact.

AIB Group plc Annual Financial Report 2019123456Financial Statements368

AIB Group plc company statement of changes in equity

for the financial year ended 31 December 2019

Attributable to equity holders of the parent

Merger 
reserve

Revenue 
reserves

At 1 January 2019

Total comprehensive income for the year

Loss after tax

Other comprehensive income

Total comprehensive income for the year

Transactions with owners, recorded directly in equity

Issue of Additional Tier 1 Securities (note j)

Dividends paid on ordinary shares  
(note 21 to the consolidated financial statements)

Transfer between merger and revenue reserves (note i)

Total contributions by and distribution to owners

Share 
capital

€ m

1,696

–

–

–

–

–

–

–

–

At 31 December 2019

1,696

Other 
equity 
interests
€ m

–

–

–

–

–

500

–

–

500

500

€ m

6,235

–

–

–

–

–

–

(3,444)

(3,444)

2,791

Attributable to equity holders of the parent

At 1 January 2018

Total comprehensive income for the year

Profit after tax

Other comprehensive income

Total comprehensive income for the year

Transactions with owners, recorded directly in equity

Dividends paid on ordinary shares

Redemption of Subscriber Shares(1)

Other movements

Total contributions by and distributions to owners

Share 
Capital
€ m

1,697

Merger 
reserve
€ m

6,235

–

–

–

–

–

–

(1)

(1)

–

–

–

–

–

–

–

–

At 31 December 2018

1,696

6,235

(1)Redemption of 40,000 Subscriber Shares of € 0.625 each at par.

(2,985)

(2,985)

–

–

(2,985)

(2,985)

–

500

€ m

5,002

–

(461)

3,444

2,983

5,000

2019

Total

€ m

12,933

–

(461)

–

39

9,987

2018

Total

€ m

5,008

12,940

–

320

–

320

–

320

–

320

(326)

(326)

–

–

–

(1)

(326)

5,002

(327)

12,933

Revenue 
reserves
€ m

AIB Group plc Annual Financial Report 2019Financial StatementsNotes to AIB Group plc company financial statements

369

Background
AIB Group plc is a company domiciled in Ireland with its Registered Office address at Bankcentre, Ballsbridge, Dublin 4, Ireland. 

AIB Group plc is registered under the Companies Act 2014 as a public limited company under the company number 594283 and is the 

holding company of the Group. 

a  Accounting policies
Where applicable, the accounting policies adopted by AlB Group plc (‘the parent company’ or ‘the Company’) are the same as those of 

the Group as set out in note 1 to the consolidated financial statements on pages 244 to 272.

The parent company financial statements and related notes set out on pages 366 to 374 have been prepared in accordance with 

International Financial Reporting Standards (collectively “IFRSs’’) as issued by the IASB and IFRSs as adopted by the EU and 

applicable for the financial year ended 31 December 2019. They also comply with those parts of the Companies Act 2014 and with the 

European Union (Credit Institutions: Financial Statements) Regulations 2015 applicable to companies reporting under lFRS.

The preparation of financial statements requires management to make judgements, estimates and assumptions that affect the 

application of policies and reported amounts of certain assets, liabilities, revenues and expenses, and disclosures of contingent assets 

and liabilities. The estimates and assumptions are based on historical experience and various other factors that are believed to be 

reasonable under the circumstances. Since management judgement involves making estimates concerning the likelihood of future 

events, the actual results could differ from those estimates.

A description of the critical accounting judgements and estimates is set out in note 2 to the consolidated financial statements on pages 

273 to 277.

Parent Company Income statement
In accordance with Section 304(2) of the Companies Act 2014, the parent company is availing of the exemption to omit the income 

statement, statement of comprehensive income and related notes from its financial statements; from presenting them to the Annual 

General Meeting: and from filing them with the Registrar of Companies. The Company’s loss after taxation for the financial year ended 

31 December 2019 is € 2,985 million (2018: profit € 320 million).

b  Operating expenses
Amounts payable to subsidiary under Master Service Agreement

2019
€ m

6

6

2018
€ m

7

7

c  Auditors’ fees
The disclosure of auditors’ fees is in accordance with Section 322 of the Companies Act 2014. This mandates disclosure of fees paid/

payable to the Group Auditor only (Deloitte Ireland LLP) for services relating to the audit of the Group and relevant subsidiary financial 

statements. No audit fees were paid/payable to the Group Auditor (Deloitte Ireland LLP) for services relating to the audit of the financial 

statements of AIB Group plc during the year to 31 December 2019.

d  Loans and advances to banks

At amortised cost

Funds placed with subsidiary, Allied Irish Banks, p.l.c.

ECL allowance

2019
€ m

3,813

(2)

3,811

2018
€ m

1,654

(1)

1,653

The following transactions occurred between AIB Group plc and its subsidiary, Allied Irish Banks, p.l.c. during 2019:

(i) 

In April 2019, AIB Group plc lent US $ 1 billion to Allied Irish Banks, p.l.c. 

(ii)  In May 2019, AIB Group plc lent € 750 million to Allied Irish Banks, p.l.c. 

(iii)  In November 2019, AIB Group plc lent € 500 million to Allied Irish Banks, p.l.c. 

These borrowings are unsecured and subordinated.

AIB Group plc Annual Financial Report 2019123456Financial Statements370

Notes to AIB Group plc company financial statements

e  Investment in subsidiary undertaking

At 1 January

Additions – Additional Tier 1 Securities

Impairment of equity shares

At 31 December

2019
€ m

12,940

500

(3,444)

9,996

2018
€ m

12,940

–

–

12,940

AIB Group plc (‘the Company’) holds the entire ordinary share capital of Allied Irish Banks, p.l.c. (‘the subsidiary’) which it acquired in 

2017 (2,714,381,237 ordinary shares of nominal value € 0.625 each) and which had a book value at acquisition of € 12,940 million.

Allied Irish Banks, p.l.c. is a financial services company incorporated and registered in Ireland with a Registered Office at Bankcentre, 

Ballsbridge, Dublin 4. It is the parent company of a number of subsidiaries, both credit institutions and others, all of which are 100% 

owned. It operates predominantly in Ireland, providing a comprehensive range of services to retail customers, as well as business and 

corporate customers. Allied Irish Banks, p.l.c. and its subsidiaries offer a full suite of products for retail customers, including mortgages, 

personal loans, credit cards, current accounts, insurance, pensions, financial planning, investments, savings and deposits. Its products 

for business and corporate customers include finance and loans, business current accounts, deposits, foreign exchange and interest 

rate risk management products, trade finance products, invoice discounting, leasing, credit cards, merchant services, payments and 

corporate finance.

Allied Irish Banks, p.l.c. together with its principal subsidiaries in Ireland, AIB Mortgage Bank, EBS d.a.c. and EBS Mortgage Finance, 

are regulated by the Central Bank of Ireland/Single Supervisory Mechanism. Its principal subsidiary outside the Republic of Ireland, 

AIB Group (UK) p.l.c., is regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Additions
In October 2019, the Company invested € 500 million in Additional Tier 1 Securities (“AT1”) issued by Allied Irish Banks, p.l.c. (note j).

Impairment of equity shares
The Company reviews its equity investment for impairment at the end of each reporting period if there are indications that impairment 

may have occurred.

The testing for possible impairment involves comparing the estimated recoverable amount of an investment with its carrying amount. 

Where the recoverable amount is less than the carrying amount, the difference is recognised as an impairment provision in the 

Company’s financial statements. The recoverable amount is the higher of fair value less costs to sell and value-in-use (“VIU”).

The subsidiary’s fair value is largely that of the Company since the net assets of the subsidiary are, in effect, the same as those of the 

Company. Accordingly, AIB Group plc’s market capitalisation is a proxy for the fair value of Allied Irish Banks, p.l.c.

At 31 December 2019, the market capitalisation of AIB Group plc was € 8.5 billion. This was below the carrying amount of its equity 

investment in the subsidiary and had been below that carrying amount throughout 2019. Accordingly, AIB Group plc considered that this 

was an indication of impairment and performed an impairment test which compared the carrying amount with the estimated recoverable 

amount as determined by a VIU calculation.

The Company uses a discounted cash flow to equity model to derive a VIU, in line with industry practice. Under this approach, 

recoverable value is determined by the present value of future distributable items which takes into consideration the requirement to 

retain earnings in line with relevant target capital ratios and risk-weighted assets. Accordingly, the principal inputs to the model are 

(a) future profitability; (b) risk-weighted asset levels; (c) the discount rate used; and (d) target capital ratios.

The VIU was determined at € 9,496 million which was lower than the carrying amount but higher than the fair value, accordingly, 

the Company recognised an impairment loss provision amounting to € 3,444 million.

AIB Group plc Annual Financial Report 2019Financial Statements371

e  Investment in subsidiary undertaking (continued)
Basis used to calculate recoverable amount
In determining VIU, the Company used discounted cash flow projections attributable to equity shareholders. These projections were the 

output arising from the recent three year Strategic Plan (2020 to 2022) approved by the Board. This output from the Plan will be used by 

the Company on an on going basis during the three year planning cycle. The Strategic Plan involved significant judgements which were 

subject to review and validation at a number of levels of governance and is the current best estimate of the expected cash flows over the 

planning period. For cash flows beyond the planning period, the Company extrapolated into perpetuity the year 3 expected cash flows 

as a base, using a long term growth rate to derive a terminal value. Risk-weighted assets are assumed to grow at the same rate as that 

for long term profit growth.

The Company used the following key assumptions in the VIU calculation:

Long term profit/risk-weighted asset growth rate after 2022: 3%;

Discount rate: 9%; and

Common equity Tier 1 target: 14%.

Future profitability and growth rates are dependent on several factors, including the economic environment both local and international, 

the impact of Brexit and the United Kingdom’s future relationship with Ireland and the EU, the impact of regulatory requirements on 

the banking industry and the continuing developments in the financial services sector. Accordingly, there are significant uncertainties 

and a high level of subjectivity involved in the estimation process. Profitability and growth were reassessed in the annual planning 

exercise covering the period 2020 to 2022 undertaken by the Group in the second half of 2019. Growth assumptions and profitability 

levels underpinning the plan have been revised downwards compared to previous years reflecting the ‘lower for longer’ interest rate 

environment in particular, however, these are within current market norms.

The discount rate to be used in future periods may increase/decrease due to changes to the risk free rate or to the risk premium.

Changes to these inputs may increase or decrease the impairment loss provision in future periods.

The following table sets out the sensitivity of the VIU calculation to key input variables. The table reflects the impact of the variables 

individually and not any interrelationships. It is possible that more than one favourable and/or unfavourable change will occur at the 

same time.

Long term profit/risk-weighted assets growth rate

Discount rate

Favourable change
bps

Increase in VIU
€ m

100

(100)

286

1,678

31 December 2019

Unfavourable change
bps

Decrease in VIU
€ m

(100)

100

(239)

(1,218)

In addition, if year 3 expected cash flows that are used as a base to derive a terminal value were increased/decreased by € 100 million, 

the VIU calculation would increase/decrease by c. € 1,260 million. 

Given the interrelationship of changes set out in the sensitivity table above, the Company estimates that the reasonable possible range 

of estimates for VIU is € 8,280 million to € 11,171 million.

AIB Group plc Annual Financial Report 2019123456Financial Statements372

Notes to AIB Group plc company financial statements

f  Debt securities in issue
Euro Medium Term Note Programme

Global Medium Term Note Programme

Analysis of movements in debt securities in issue

At 1 January
Issued during the year(1)

Exchange translation adjustments

At 31 December

(1)MRELs

2019
€ m

1,750

1,556

3,306

2019
€ m

1,655

1,640

11

3,306

For details of debt securities issued by the Company during 2019, refer to note 38 to the consolidated financial statements.

The instruments issued by AIB Group plc were issued for the purpose of meeting Group MREL requirements.

g  Subordinated liabilities and other capital instruments 

Dated loan capital – European Medium Term Note Programme:

€ 500 million Subordinated Tier 2 Notes due 2029, Callable 2024

2019
€ m

500

500

2018
€ m

1,000

655

1,655

2018
€ m

–

1,651

4

1,655

2018
€ m

–

–

The dated loan capital above issued under the European Medium Term Note Programme, is subordinated in right of payment to the 

ordinary creditors, including depositors, of the Group.

For details of the above issuance, refer to note 41 to the consolidated financial statements.

h  Share capital
The ordinary share capital of AIB Group plc is detailed in note 42 to the consolidated financial statements.

i  Merger reserve
At 1 January

Transfer to revenue reserves

At 31 December

2019
€ m

6,235

(3,444)

2,791

2018
€ m

6,235

–

6,235

Under the Scheme of Arrangement (“the Scheme”) approved by the Irish High Court on 6 December 2017 which became effective on 

8 December 2017, a new company, AIB Group plc (‘the Company’), was introduced as the holding company of AIB Group. The share 

capital of Allied Irish Banks, p.l.c., other than a single share owned by AIB Group plc, was cancelled and an equal number of new shares 

were issued by the Company to the shareholders of Allied Irish Banks, p.l.c. The difference between the carrying value of the net assets 

of Allied Irish Banks, p.l.c. entity on acquisition by the Company and the nominal value of the shares issued on implementation of the 

Scheme amounting to € 6,235 million was accounted for as a merger reserve. 

In the Company’s financial statements, impairment losses which arise from the Company’s investment in Allied Irish Banks, p.l.c. will be 

charged to the profit or loss account and transferred to the merger reserve in so far as a credit balance remains in the merger reserve.

At 31 December 2019, an impairment loss provision of € 3,444 million was recognised (note e). Accordingly, this resulted in a transfer of 

€ 3,444 million between merger reserve and revenue reserves.

AIB Group plc Annual Financial Report 2019Financial Statementsj  Other equity interests

At 1 January

Issued during year

At 31 December

373

2018
€ m

–

–

–

2019
€ m

–

500

500

Additional Tier 1 Perpetual Contingent Temporary Write-down Securities
In 2019, AIB Group plc issued € 500 million nominal value of Additional Tier 1 Perpetual Contingent Temporary Write-down Securities 

(‘AT1s’). For further details in relation to AT1s issued by the Company, see note 43 to the consolidated financial statements.

k  Related party transactions
Related parties of AIB Group plc include subsidiary undertakings including their non-controlling interests, associated undertakings, 

joint undertakings, post-employment benefit schemes, Key Management Personnel and connected parties. The Irish Government is also 

considered a related party by virtue of its effective control of AIB Group plc. 

Under a Master Service Agreement, Allied Irish Banks, p.l.c. provides various services which include accounting, taxation and 

administrative services to AIB Group plc (note b); 

The following were the principal transactions during 2019 between AIB Group plc (the parent company) and Allied Irish Banks, p.l.c. 

(the subsidiary company):

Amounts included in AIB Group plc company’s income statement in relation to transactions with its immediate subsidiary, Allied Irish 

Banks, p.l.c. are as follows:

Interest income

Operating expenses

Dividend received

Notes

b

2019
€ m

90

6

461

2018
€ m

19

7

326

Amounts included in AIB Group plc company's statement of financial position in relation to balances with its immediate subsidiary, 

Allied Irish Banks, p.l.c. are as follows:

Investment in subsidiary undertaking

Loans and advances to banks

Prepayments and accrued income

Accruals and deferred income

Notes

e

d

2019
€ m

9,996

3,811

35

13

2018
€ m

12,940

1,653

19

7

The following transactions occurred between AIB Group plc and its subsidiary, Allied Irish Banks, p.l.c. during 2019. 

(a)  AIB Group plc invested € 500 million in AT1 Securities (note j).

(b)  AIB Group plc lent € 2,145 million to Allied Irish Banks, p.l.c. (note d).

AIB Group plc Annual Financial Report 2019123456Financial Statements374

Notes to AIB Group plc company financial statements

l  Credit risk information
The following table sets out the maximum exposure to credit risk for financial assets all of which are carried at amortised cost(1) at 
31 December 2019 and 2018:

Maximum exposure to credit risk

Loans and advances to banks

Included elsewhere:

Accrued interest

Total

(1)All amortised cost items are loans and advances which are in a ‘held to collect’ business model.

2019

Total
€ m

3,811

35

3,846

2018

Total
€ m

1,653

19

1,672

m  Funding and liquidity risk
Financial assets and financial liabilities by contractual residual maturity
The following table analyses financial assets and financial liabilities by contractual residual maturity at 31 December 2019 and 2018:

On demand

€ m

4

–

4

–

–

49

49

<3 months 
but not on 
demand
€ m

3 months
to 1 year

1–5 years

Over
5 years

2019

Total

€ m

€ m

 € m

€ m

–

35

35

–

–

–

–

–

–

–

–

–

–

–

1,919

–

1,919

1,890

–

1,890

3,813

35

3,848

1,917

1,389

3,306

–

–

1,917

500

–

1,889

500

49

3,855

2018

Total

On demand

€ m

–

–

–

–

25

25

<3 months 
but not on 
demand
€ m

–

19

19

–

–

–

3 months
to 1 year

1–5 years

Over
5 years

€ m

€ m

 € m

€ m

–

–

–

–

–

–

1,154

–

1,154

1,155

–

1,155

500

–

500

500

–

500

1,654

19

1,673

1,655

25

1,680

Financial assets
Loans and advances to banks(1)

Other financial assets

Financial liabilities

Debt securities in issue

Subordinated liabilities and other

capital instruments

Other financial liabilities

Financial assets

Loans and advances to banks(1)

Other financial assets

Financial liabilities

Debt securities in issue

Other financial liabilities

(1)Shown gross of expected credit losses.

AIB Group plc Annual Financial Report 2019Financial StatementsGeneral information

375

Shareholder information
Internet-based Shareholder Services
Ordinary Shareholders with access to the internet may:
– 
– 

 register for electronic communications on the following link, www.computershare.com/register/ie;
 view any outstanding payments, change your address and view your shareholding by signing into Investor Centre on 
www.computershare.com/ie/InvestorCentre. You will need your unique user ID and password which you created during registration, 
or register at www.computershare.com/ie/investor/register to become an Investor Centre member.
 To register you will be required to enter the name of the company in which you hold shares, your Shareholder Reference Number 
(“SRN”), your family or company name and security code (provided on screen); and
 download standard forms required to initiate changes in details held by the Registrar on the Investor Centre accessed above or via 
the Investor Relations section of AIB’s website at www.aib.ie/investorrelations, clicking on the Shareholder Information and Personal 
Shareholder Information option, and following the on-screen instructions.

– 

Shareholders may also use AIB’s website to access the Company’s Annual Financial Report.

Stock Exchange Listings
AIB Group plc is an Irish registered company. Its ordinary shares are traded on the primary listing segment of the official list of the Irish 

Stock Exchange/Euronext Dublin and the premium listing segment of the Official List of the London Stock Exchange.

Migration of Securities
The Irish Stock Exchange (now trading as Euronext Dublin) has to date relied on a Central Securities Depository (“CSD”) based in the 
United Kingdom. This CSD is operated by Euroclear UK and Ireland and utilises a system called CREST to settle on-market trades of 
shares in Irish listed companies like AIB. 

Post Brexit, Euroclear UK and Ireland are considered a third country based CSD and therefore, not covered by the European regulatory 
regime. A temporary and conditional equivalence was granted in December 2018, however, the Irish market may only continue using the 
current settlement system until March 2021. Following a series of consultations with the Irish market, Euronext Dublin announced that 
it will transfer the settlement of trades in Irish equities from CREST to Euroclear Bank, which is a CSD based in Belgium, before March 
2021. This issue affects all companies listed on Euronext Dublin, not just AIB.

To facilitate the migration to Euroclear Bank, the Irish Government passed the Migration of Participating Securities Act in December 2019. 
This legislation requires the passing of certain resolutions at an Extraordinary General Meeting (“EGM”) of the Company. At the time of 
date of this Annual Financial Report a number of key issues relating to the migration remain outstanding. AIB intends to convene an EGM 
to consider the migration resolutions at an appropriate time during 2020, once certainty around those key issues has been established. 

Registrar
The Company’s Registrar is:

Computershare Investor Services (Ireland) Ltd.,

3100 Lake Dr, Citywest Business Campus, Dublin 24,

Telephone: +353-1-247 5411. Facsimile: +353-1-216 3151.

  Website:  www.computershare.com or www.investorcentre.com/ie/contactus

Major shareholdings
The issued share capital of the AIB Group plc is 2,714,381,237 ordinary shares of € 0.625 each.

The Minister for Finance of Ireland holds 1,930,436,543 ordinary shares representing 71.12% of the total voting rights attached to issued 
share capital.

Financial calendar
Annual General Meeting: 29 April 2020, at the Ballsbridge Hotel, Ballsbridge, Dublin 4.

Interim results
The unaudited Half-Yearly Financial Report 2020 will be announced on 29 July 2020 and will be available on the Company’s website – 
www.aib.ie.

Shareholder’s enquiries regarding Ordinary Shares should be addressed to:
Computershare Investor Services (Ireland) Ltd., 
3100 Lake Dr, Citywest Business Campus, Dublin 24, Ireland.
Telephone: +353 1 247 5411
Facsimile: +353 1 216 3151
Website: www.computershare.com

AIB Group plc Annual Financial Report 2019General Information 123456 
 
 
 
376

General information

Forward Looking Statements

This document contains certain forward looking statements with respect to the financial condition, results of operations and business 

of AIB Group and certain of the plans and objectives of the Group. These forward looking statements can be identified by the fact that 

they do not relate only to historical or current facts. Forward looking statements sometimes use words such as ‘aim’, ‘anticipate’, ‘target’, 

‘expect’, ‘estimate’, ‘intend’, ‘plan’, ‘goal’, ‘believe’, ‘may’, ‘could’, ‘will’, ‘seek’, ‘continue’, ‘should’, ‘assume’, or other words of similar 

meaning. Examples of forward looking statements include, among others, statements regarding the Group’s future financial position, 

capital structure, Government shareholding in the Group, income growth, loan losses, business strategy, projected costs, capital ratios, 

estimates of capital expenditures, and plans and objectives for future operations. Because such statements are inherently subject to 

risks and uncertainties, actual results may differ materially from those expressed or implied by such forward looking information. By their 

nature, forward looking statements involve risk and uncertainty because they relate to events and depend on circumstances that will 

occur in the future. There are a number of factors that could cause actual results and developments to differ materially from those 

expressed or implied by these forward looking statements. These are set out in Principal risks on pages 40 to 43 in the 2019 Annual 

Financial Report. In addition to matters relating to the Group’s business, future performance will be impacted by Irish, UK and wider 

European and global economic and financial market considerations. Any forward looking statements made by or on behalf of the Group 

speak only as of the date they are made. The Group cautions that the list of important factors on pages 40 to 43 of the 2019 Annual 

Financial Report is not exhaustive. Investors and others should carefully consider the foregoing factors and other uncertainties and 

events when making an investment decision based on any forward looking statement.

AIB Group plc Annual Financial Report 2019General Information Glossary of terms

377

Additional Tier 1 
Capital

Additional Tier 1 Capital (“AT1”) are securities issued by AIB and included in its capital base as fully CRD IV compliant additional tier 
1 capital on a fully loaded basis.

Arrears

Arrears relates to interest or principal on a loan which was due for payment, but where payment has not been received.
Customers are said to be in arrears when they are behind in fulfilling their obligations with the result that an outstanding loan is 
unpaid or overdue.

Bank Recovery 
and Resolution 
Directive

The Bank Recovery and Resolution Directive (“BRRD”) is a European legislative package issued by the European Commission and 
adopted by EU Member States. The BRRD introduces a common EU framework for how authorities should intervene to address 
banks which are failing or are likely to fail. The framework includes early intervention and measures designed to prevent failure and 
in the event of bank failure for authorities to ensure an orderly resolution.

Banking book

A regulatory classification to support the regulatory capital treatment that applies to all exposures which are not in the trading book. 
Banking book positions tend to be structural in nature and, typically, arise as a consequence of the size and composition of a bank's 
balance sheet. Examples include the need to manage the interest rate risk on fixed rate mortgages or rate insensitive current 
account balances. The banking book portfolio will also include all transactions/positions which are accounted for on an interest 
accruals basis or, in the case of financial instruments, on a hold to collect and sell basis.

Basis point

One hundredth of a per cent (0.01%), so 100 basis points is 1%. Used in quoting movements in interest rates or yields on securities.

Basis risk

Buy-to-let 
mortgage

Capital 
Requirements 
Directive

Capital 
Requirements 
Directive IV

A type of market risk that refers to the possibility that the change in the price of an instrument (e.g. asset, liability, derivative) may 
not match the change in price of the associated hedge, resulting in losses arising in the Group's portfolio of financial instruments.

A residential mortgage loan approved for the purpose of purchasing a residential investment property.

Capital Requirements Directive (“CRD”): Capital adequacy legislation implemented by the European Union and adopted by Member 
States designed to ensure the financial soundness of credit institutions and certain investment firms and give effect in the EU to the 
Basel II proposals which came into force on 20 July 2006.

Capital Requirements Directive IV (“CRD IV”), which came into force on 1 January 2014, comprises a Capital Requirements 
Directive and a Capital Requirements Regulation which implements the Basel III capital proposals together with transitional 
arrangements for some of its requirements. The Regulation contains the detailed prudential requirements for credit institutions and 
investment firms. Requirements Regulation (No. 575/2013) (“CRR”) and the Capital Requirements Directive (2013/36/EU).

Collateralised 
bond obligation/
collateralised 
debt obligation

A collateralised bond obligation (“CBO”)/collateralised debt obligation (“CDO”) is an investment vehicle (generally an SPE) which 
allows third party investors to make debt and/or equity investments in a vehicle containing a portfolio of loans and bonds with 
certain common features. In the case of synthetic CBOs/CDOs, the risk is backed by credit derivatives instead of the sale of assets 
(cash CBOs/CDOs).

Commercial 
paper

Commercial 
property

Common equity 
tier 1 capital 
(“CET1”)

Commercial paper is similar to a deposit and is a relatively low-risk, short term, unsecured promissory note traded on money 
markets and issued by companies or other entities to finance their short-term expenses. In the USA, commercial paper matures 
within 270 days maximum, while in Europe, it may have a maturity period of up to 365 days; although maturity is commonly 30 days 
in the USA and 90 days in Europe.

Commercial property lending focuses primarily on the following property segments:
a)  Apartment complexes;
b)  Office projects;
c)  Retail projects;
d)  Hotels; and
e)  Selective mixed-use projects and special purpose properties.

The highest quality form of regulatory capital under Basel III that comprises ordinary shares issued and related share premium, 
retained earnings and other reserves excluding cash flow hedging reserves, and deducting specified regulatory adjustments.

Common equity 
tier 1 ratio

Common equity tier 1 ratio – A measurement of a bank’s common equity tier 1 capital expressed as a percentage of its total risk-
weighted assets.

Concentration 
risk

Concentration risk is the risk of loss from lack of diversification, investing too heavily in one industry, one geographic area or one 
type of security.

AIB Group plc Annual Financial Report 2019General Information 123456378

Glossary of terms

Contractual 
maturity

Contractual 
residual maturity

Credit default 
swaps

The period when a scheduled payment is due and payable in accordance with the terms of a financial instrument.

The time remaining until the expiration or repayment of a financial instrument in accordance with its contractual terms.

An agreement between two parties whereby one party pays the other a fixed coupon over a specified term. The other party makes 
no payment unless a specified credit event, such as a default, occurs, at which time a payment is made and the swap terminates. 
Credit default swaps are typically used by the purchaser to provide credit protection in the event of default by a counterparty.

Credit 
derivatives

Financial instruments where credit risk connected with loans, bonds or other risk-weighted assets or market risk positions is 
transferred to counterparties providing credit protection. The credit risk might be inherent in a financial asset such as a loan or might 
be a generic credit risk such as the bankruptcy risk of an entity.

Credit impaired

Under IFRS 9, these are Stage 3 financial assets where there is objective evidence of impairment and, therefore, considered to be 
in default. A lifetime ECL is recognised for such assets.

Credit risk

The risk that one party to a financial instrument will cause a financial loss to the other party by failing to discharge an obligation.

Credit risk 
mitigation

Techniques used by lenders to reduce the credit risk associated with an exposure by the application of credit risk mitigants. 
Examples include: collateral; guarantee; and credit protection.

Credit spread

Credit spread can be defined as the difference in yield between a given security and a comparable benchmark government security, 
or the difference in value of two securities with comparable maturity and yield but different credit qualities. It gives an indication of 
the issuer’s or borrower’s credit quality.

Credit support 
annex

Credit support annex (“CSA”) provides credit protection by setting out the rules governing the mutual posting of collateral. CSAs 
are used in documenting collateral arrangements between two parties that trade over-the-counter derivative securities. The trade 
is documented under a standard contract called a master agreement, developed by the International Swaps and Derivatives 
Association (“ISDA”). The two parties must sign the ISDA master agreement and execute a credit support annex before they trade 
derivatives with each other.

Credit valuation 
adjustment

Credit valuation adjustment (“CVA”) is an adjustment to the valuation of OTC derivative contracts to reflect the creditworthiness of 
derivative counterparties.

Criticised

Accounts of lower quality and considered as less than satisfactory are referred to as criticised and include the following;

Criticised watch:

The credit is exhibiting weakness and is deteriorating in terms of credit quality and may need additional attention.

Criticised recovery:

Includes forborne cases that are classified as performing having transitioned from default, but still requires additional management 
attention to monitor for re-default and continuing improvement in terms of credit quality.

Customer 
accounts

A liability of the Group where the counterparty to the financial contract is typically a personal customer, a corporation (other than a 
financial institution) or the government. This caption includes various types of deposits and credit current accounts, all of which are 
unsecured.

Debt 
restructuring

This is the process whereby customers in arrears, facing cash flow or financial distress, renegotiate the terms of their loan 
agreements in order to improve the likelihood of repayment. Restructuring may involve altering the terms of a loan agreement 
including a partial write down of the balance. In certain circumstances, the loan balance may be swapped for an equity stake in the 
counterparty.

Debt securities

Assets on the Group’s balance sheet representing certificates of indebtedness of credit institutions, public bodies and other 
undertakings.

Debt securities 
in issue

Liabilities of the Group which are represented by transferable certificates of indebtedness of the Group to the bearer of the 
certificates.

Default

Default is considered to have occurred with regard to a credit obligor when either or both of the following events have taken place: 
i. 
ii. 

a credit obligor is past due 90 days or more on any material credit obligation to the Group; and/or
 the Group considers that the credit obligor is unlikely to pay their credit obligations, without recourse by the Group to actions 
such as realising collateral (if held), or if for any other reason, the Group determines that the credit obligor is unlikely to pay 
their credit obligations in full.

Derecognition

The removal of a previously recognised financial asset or financial liability from the Group’s statement of financial position.

AIB Group plc Annual Financial Report 2019General Information 379

EBITDA

Earnings before interest, tax, depreciation and amortisation.

ECB refinancing 
rate

The main refinancing rate or minimum bid rate is the interest rate which banks have to pay when they borrow from the ECB under 
its main refinancing operations.

ECLs

Expected credit loss (“ECLs”) – The weighted average of credit losses with the respective risks of a default occurring as the weights.

Eurozone

The eurozone consists of the following nineteen European Union countries that have adopted the euro as their common currency: 
Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, 
Netherlands, Portugal, Slovakia, Slovenia and Spain.

Exposure at 
default

Exposure value

The expected or actual amount of exposure to the borrower at the time of default.

For on balance sheet exposures, it is the amount outstanding less provisions and collateral held taking into account relevant netting 
agreements. For off-balance sheet exposures, including commitments and guarantees, it is the amount outstanding less provisions 
and collateral held taking into account relevant netting agreements and credit conversion factors.

First/second lien

Where a property or other security is taken as collateral for a loan, first lien holders are paid before all other claims on the property. 
Second lien holders are subordinate to the rights of first lien holders to a property security.

Forbearance

Forbearance is the term used when repayment terms of a loan contract have been renegotiated in order to make these terms 
more manageable for borrowers. Standard forbearance techniques have the common characteristic of rescheduling principal or 
interest repayments, rather than reducing them. Standard forbearance techniques employed by the Group include: – interest only; 
a reduction in the payment amount; a temporary deferral of payment (a moratorium); extending the term of the mortgage; and 
capitalising arrears amounts and related interest.

Funded/
unfunded 
exposures

Funded: Loans, advances and debt securities where funds have been given to a debtor with an obligation to repay at some future 
date and on specific terms.
Unfunded: Unfunded exposures are those where funds have not yet been advanced to a debtor, but where a commitment exists to 
do so at a future date or event.

Funding value 
adjustment

Funding value adjustment (“FVA”) is an adjustment to the valuation of OTC derivative contracts due to a bank’s funding rate 
exceeding the risk-free rate.

Guarantee

An undertaking by the Group/other party to pay a creditor should a debtor fail to do so.

Home loan

A loan secured by a mortgage on the primary residence or second home of a borrower.

Internal Capital 
Adequacy 
Assessment 
Process

Internal Capital Adequacy Assessment Process (“ICAAP”): The Group’s own assessment, through an examination of its risk profile 
from regulatory and economic capital perspectives, of the levels of capital that it needs to hold.

Internal liquidity 
adequacy 
assessment 
process

The Internal Liquidity Adequacy Assessment Processes (“ILAAP”) is a key element of the risk management framework for credit 
institutions. ILAAP is defined in the EBA’s SREP Guidelines as “the processes for the identification, measurement, management 
and monitoring of liquidity implemented by the institution pursuant to Article 86 of Directive 2013/36/EU”. It thus contains all the 
qualitative and quantitative information necessary to underpin the risk appetite, including the description of the systems, processes 
and methodology to measure and manage liquidity and funding risks.

Internal Ratings 
Based Approach

The Internal Ratings Based Approach (“IRBA”) allows banks, subject to regulatory approval, to use their own estimates of 
certain risk components to derive regulatory capital requirements for credit risk across different asset classes. The relevant risk 
components are: Probability of Default (“PD”); Loss Given Default (“LGD”); and Exposure at Default (“EAD”).

ISDA Master 
Agreements

Standardised contracts, developed by the International Swaps and Derivatives Association (“ISDA”), used as an umbrella under 
which bilateral derivatives contracts are entered into.

Leverage ratio

To prevent an excessive build-up of leverage on institutions’ balance sheets, Basel III introduces a non-risk-based leverage ratio to 
supplement the risk-based capital framework of Basel II. It is defined as the ratio of tier 1 capital to total exposures. Total exposures 
include on-balance sheet items, off-balance sheet items and derivatives, and should generally follow the accounting measure of 
exposure.

AIB Group plc Annual Financial Report 2019General Information 123456380

Glossary of terms

Liquidity 
Coverage Ratio

Liquidity Coverage Ratio (“LCR”): The ratio of the stock of high quality liquid assets to expected net cash outflows over the next 
30 days under a stress scenario. CRD IV requires that this ratio exceeds 100% on 1 January 2018.

Liquidity risk

The risk that Group does not have sufficient financial resources to meet its obligations as they fall due, or will have to do so at an 
excessive cost. This risk arises from mismatches in the timing of cash flows.

Loan to deposit 
ratio

This is the ratio of loans and advances expressed as a percentage of customer accounts, as presented in the statement of financial 
position.

Loan to value

Loan to value (“LTV”) is an arithmetic calculation that expresses the amount of the loan as a percentage of the value of security/
collateral. A high LTV indicates that there is less of a cushion to protect the lender against collateral price decreases or increases in 
the loan carrying amount if repayments are not made and interest is capitalised onto the outstanding loan balance.

Loans past due

Loss Given 
Default

When a borrower fails to make a contractually due payment, a loan is deemed to be past due. ‘Past due days’ is a term used to 
describe the cumulative number of days that a missed payment is overdue. Past due days commence from the close of business on 
the day on which a payment is due but not received. In the case of overdrafts, past due days are counted once a borrower:
– 
– 
– 
When a borrower is past due, the entire exposure is reported as past due, rather than the amount of any excess or arrears.

has breached an advised limit;
has been advised of a limit lower than the then current amount outstanding; or
has drawn credit without authorisation.

Loss Given Default (“LGD”) is the expected or actual loss in the event of default, expressed as a percentage of ‘exposure at default’.

Medium term 
notes

Medium term notes (“MTNs”) are notes issued by the Group across a range of maturities under the European Medium Term Notes 
(“EMTN”) Programme.

National Asset 
Management 
Agency

Net interest 
income

Net interest 
margin

Net Stable 
Funding Ratio

National Asset Management Agency (“NAMA”) was established in 2009 as one of a number of initiatives taken by the Irish 
Government to address the serious problems which arose in Ireland’s banking sector as the result of excessive property lending.

The amount of interest received or receivable on assets net of interest paid or payable on liabilities.

Net interest margin (“NIM”) is a measure of the difference between the interest income generated on average interest earning 
financial assets (lendings) and the amount of interest paid on average interest bearing financial liabilities (borrowings) relative to the 
amount of interest-earning assets.

Net Stable Funding Ratio (“NSFR”): The ratio of available stable funding to required stable funding over a 1 year time horizon.

New transaction 
lendings

New transaction lending is defined as incremental increase in drawn balances against facilities granted for a specific period of time 
whereby the borrower can draw down or repay amounts as required to manage cash flow. It includes revolving credit facilities, 
overdrafts and invoice discounting facilities.

Non-performing 
exposures

Non-performing exposures are defined by the European Banking Authority to include material exposures which are more than 
90 days past due (regardless of whether they are credit impaired) and/or exposures in respect of which the debtor is assessed as 
unlikely to pay its credit obligations in full without realisation of collateral, regardless of the existence of any past due amount or the 
number of days the exposure is past due.

Off-balance 
sheet items

Off-balance sheet items include undrawn commitments to lend, guarantees, letters of credit, acceptances and other items as listed 
in Annex I of the CRR.

Offsetting

Offsetting, or ‘netting’, is the presentation of the net amounts of financial assets and financial liabilities in the statement of financial 
position as a result of Group’s rights of set-off.

Operational risk

Operational risk is the risk of loss resulting from inadequate or failed internal processes, people and systems or from external 
events. It includes legal risk, but excludes strategic and business risk. In essence, operational risk is a broad canvas of individual 
risk types which include product and change risk, outsourcing, information security, cyber, business continuity, health and safety 
risks, people risk and legal risk.

AIB Group plc Annual Financial Report 2019General Information 381

Optionality risk

A type of market risk associated with option features that are embedded within assets and liabilities on the Group's balance sheet. 
The embedded option features can significantly change the cash flows (and/or redemption) of the contract and can, therefore, effect 
its duration, yield and pricing. Examples include bonds with early call provisions or prepayment risk on a mortgage portfolio. Where 
these risks are left unhedged, it can result in losses arising in the Group's portfolio.

Prime loan

A loan in which both the criteria used to grant the loan (loan-to-value, debt-to-income, etc.) and to assess the borrower’s history (no 
past due reimbursements of loans, no bankruptcy, etc.) are sufficiently conservative to rank the loan as high quality and low-risk.

Principal 
components 
analysis

Principal components analysis (“PCA”) is a tool used to analyse the behaviour of correlated random variables. It is especially 
useful in explaining the behaviour of yield curves. Principal components are linear combinations of the original random variables, 
chosen so that they explain the behaviour of the original random variables, and so that they are independent of each other. Principal 
components can, therefore, be thought of as just unobservable random variables. For yield curve analysis, it is usual to perform 
PCA on arithmetic or logarithmic changes in interest rates. Often the data is “demeaned”; adjusted by subtracting the mean to 
produce a series of zero mean random variables. When PCA is applied to yield curves, it is usually the case that the majority 
(> 95%) of yield curve movements can be explained using just three principal components (i.e. a parallel shift, twist and bow). 
PCA is a very useful tool in reducing the dimensionality of a yield curve analysis problem and, in particular, in projecting stressed 
rate scenarios.

Private equity 
investments

Equity securities in operating companies not quoted on a public exchange, often involving the investment of capital in private 
companies.

Probability of 
Default

Probability of Default (“PD”) is the likelihood that a borrower will default on an obligation to repay.

Regulatory 
capital

Regulatory capital is determined in accordance with rules established by the SSM/ECB for the consolidated Group and by local 
regulators for individual Group companies.

Re-pricing risk

Re-pricing risk is a form of interest rate risk (i.e. a type of market risk) that occurs when asset and liability positions are mismatched 
in terms of re-pricing (as opposed to final contractual) maturity. Where these interest rate gaps are left unhedged, it can result in 
losses arising in the Group’s portfolio of financial instruments.

Repurchase 
agreement

Repurchase agreement (“Repo”) is a short term funding agreement that allows a borrower to create a collateralised loan by selling 
a financial asset to a lender. As part of the agreement, the borrower commits to repurchase the security at a date in the future 
repaying the proceeds of the loan. For the counterparty to the transaction, it is termed a reverse repurchase agreement or a reverse 
repo.

Residential
mortgage-backed 
securities

Residential mortgage-backed securities (“RMBS”) are debt obligations that represent claims to the cash flows from pools of 
mortgage loans, most commonly on residential property.

Risk-weighted 
assets

Risk-weighted assets (“RWAs”) are a measure of assets (including off-balance sheet items converted into asset equivalents e.g. 
credit lines) which are weighted in accordance with prescribed rules and formulas as defined in the Basel Accord to reflect the risks 
inherent in those assets.

Securitisation

Securitisation is the process of aggregation and repackaging of non-tradable financial instruments such as loans and advances, or 
company cash flows into securities that can be issued and traded in the capital markets.

Single 
Supervisory 
Mechanism

The Single Supervisory Mechanism ("SSM") is a system of financial supervision comprising the European Central Bank (“ECB”) and 
the national competent authorities of participating EU countries. The main aims of the SSM are to ensure the safety and soundness 
of the European banking system and to increase financial integration and stability in Europe.

Special purpose 
entity

Special purpose entity (“SPE”) is a legal entity which can be a limited company or a limited partnership created to fulfil narrow or 
specific objectives. A company will transfer assets to the SPE for management or use by the SPE to finance a large project thereby 
achieving a narrow set of goals without putting the entire firm at risk. This term is used interchangeably with SPV (special purpose 
vehicle).

Stage allocation:

Under IFRS 9, loans and advances to customers are classified into one of three stages:

Stage 1

Stage 2

Stage 3

Includes newly originated loans and loans that have not had a significant increase in credit risk since initial recognition.

Includes loans that have had a significant increase in credit risk since initial recognition but do not have objective evidence of being 
credit impaired.

Includes loans that are defaulted or are otherwise considered to be credit impaired.

Stress testing

Stress testing is a technique used to evaluate the potential effects on an institution’s financial condition of an exceptional but 
plausible event and/or movement in a set of financial variables.

AIB Group plc Annual Financial Report 2019General Information 123456382

Glossary of terms

Structured 
securities

This involves non-standard lending arrangements through the structuring of assets or debt issues in accordance with customer and/
or market requirements. The requirements may be concerned with funding, liquidity, risk transfer or other needs that cannot be met 
by an existing off the shelf product or instrument. To meet this requirement, existing products and techniques must be engineered 
into a tailor-made product or process.

Syndicated and 
international 
lending

Syndicated and international lending involves lending to entities by leveraging off their equity structures having considered the 
cash generating capacity of the business and its capacity to repay any associated debt. Leveraging structures are typically used in 
management and private equity buy-outs, mergers and acquisitions. Syndicated and international lending is extended typically to 
non-investment grade borrowers and carries commensurate rates of return.

Tier 1 capital

A measure of a bank’s financial strength defined by the Basel Accord. It captures common equity tier 1 capital and other instruments 
in issue that meet the criteria for inclusion as additional tier 1 capital. These are subject to certain regulatory deductions.

Tier 2 capital

Broadly includes qualifying subordinated debt and other tier 2 securities in issue. It is subject to adjustments relating to the excess 
of expected loss on the IRBA portfolios over the accounting expected credit losses on the IRBA portfolios, securitisation positions 
and material holdings in financial companies.

Tracker 
mortgage

A mortgage with a variable interest rate which tracks the European Central Bank (“ECB”) rate, at an agreed margin above the ECB 
rate and will increase or decrease within five days of an ECB rate movement.

Trade date and 
settlement date 
accounting

1. 

2. 

 Trade date accounting records the transaction on the date on which an agreement has been entered (the trade date), 
instead of on the date the transaction has been finalised (the settlement date).
 Under the settlement date accounting approach, the asset is recognised on the date on which it is received by the Group, 
on disposal, the asset is not derecognised until the asset is delivered to the buyer.

Value at Risk

The Group’s core risk measurement methodology is based on an historical simulation application of the industry standard Value at 
Risk (“VaR”) technique. The methodology incorporates the portfolio diversification effect within each standard risk factor (interest 
rate, credit spread, foreign exchange, equity, as applicable). The resulting VaR figures, calculated at the close of business each 
day, are an estimate of the probable maximum loss in fair value over a one day holding period that would arise from an adverse 
movement in market rates. This VaR metric is derived from an observation of historical prices over a period of one year and 
assessed at a 95% statistical confidence level (i.e. the VaR metric may be exceeded at least 5% of the time).

Wholesale 
funding

Wholesale funding refers to funds raised from wholesale market sources. Examples of wholesale funding include senior unsecured 
bonds, covered bonds, securitisations, repurchase transactions, interbank deposits and deposits raised from non-bank financial 
institutions.

Yield curve risk

A type of market risk that refers to the possibility that an interest rate yield curve changes its shape unexpectedly (e.g. flattening, 
steepening, non-parallel shift), resulting in losses arising in the Group's portfolio of interest rate instruments.

AIB Group plc Annual Financial Report 2019General Information Principal addresses

383

Ireland and Britain

Registered Office
Bankcentre, PO Box 452,

Ballsbridge, Dublin 4.

USA

AIB Commercial Finance Limited
10 Molesworth Street,

Dublin 2.

AIB Corporate Banking

North America
1345 Avenue of the Americas,

Telephone: + 353 1 660 0311 

Telephone: + 353 1 772 5861

10th Floor,

New York, New York 10105.

Telephone: + 1 212 339 8000

AIB Customer Treasury Services
1345 Avenue of the Americas,

10th Floor,

New York, New York 10105.

Telephone: + 1 212 339 8000

Group Headquarters
10 Molesworth Street,

Dublin 2.

AIB Corporate Banking (GB)
St Helen’s, 1 Undershaft,

London EC3A 8AB.

Telephone: + 353 1 772 5861

Telephone: + 44 207 863 6950

Retail Banking
10 Molesworth Street,

Dublin 2.

EBS d.a.c.
The EBS Building,

2 Burlington Road,

Telephone: + 353 1 772 5861

Dublin 4.

Corporate, Institutional & 

Business Banking
10 Molesworth Street,

Dublin 2.

Telephone: + 353 1 665 9000

AIB Financial Solutions Group
10 Molesworth Street,

Dublin 2.

Telephone: + 353 1 772 5861

Telephone: + 353 1 772 5861

AIB (NI)
92 Ann Street,

Belfast BT1 3HH.

AIB Arrears Support Unit
10 Molesworth Street,

Dublin 2.

Telephone: + 44 345 600 5925

Telephone: + 353 1 772 5861

Allied Irish Bank (GB)
St Helen’s, 1 Undershaft,

London EC3A 8AB.

AIB Third Party Servicing
10 Molesworth Street,

Dublin 2.

Telephone: + 44 20 7647 3300

Telephone: + 353 1 772 5861

AIB Finance and Leasing
10 Molesworth Street,

Dublin 2.

Telephone: + 353 1 772 5861

AIB Customer Treasury Services
10 Molesworth Street,
Dublin 2.

Telephone: + 353 1 772 5861

All numbers are listed with international codes. To dial a location from within the same jurisdiction, drop the country code after the + sign 

and place a 0 before the area code. This does not apply to calls to First Trust Bank from the Republic of Ireland.

AIB Group plc Annual Financial Report 2019General Information 123456384

Index

A 
Accounting policies 

Page
244

E 
Earnings per share 

Annual General Meeting  

Approval of financial statements 

Associated undertakings 

Auditor’s fees 

Average balance sheets and

interest rates  

B
Board Audit Committee 

Board Committees 

Board and Executive Officers 

Business model risk 

C
Capital  

Capital adequacy risk 

Capital contributions  

Capital reserves 

Capital redemption reserves 

Chair’s statement 

Chief Executive’s review 

Conduct risk 

Contingent liabilities and

commitments 

Corporate Governance report 

Credit impairment –

income statement 

Credit ratings 

Credit risk  

Critical accounting judgements

and estimates 

Currency information 

Customer accounts 

D
Debt securities in issue 

Deferred taxation 

Deposits by central banks

and banks  

Derivative financial instruments 

Directors 

Directors’ interests 

Directors’ remuneration report  

Directors’ Responsibility Statement 

Disposal groups and non-current

assets held for sale 

Disposal of business 

Distributions on equity shares 

Dividend income  

Dividends 

375

365

308

288

53

194

184

182

168

67

154

333

333

333

10

14

166

337

178

287

79

273

365

325

326

316

324

293

44

218

216

224

292
287

292

284

365

ECL 

ECL allowance on financial assets 

Employees  

Exchange rates 

F 
Fair value of financial instruments 

Finance leases and

hire purchase contracts 

Financial and other information  

Financial assets and

financial liabilities by
contractual residual maturity 

Financial calendar 

Financial liabilities by undiscounted 

contractual maturity 

Financial statements 

Forbearance 

Foreign exchange risk 

Forward looking information 

Funding and liquidity risk 

Page
291

88

304

364

365

345

303

365

151

375

152

237

135

161

376

145

M 
Market risk 

Page
155

Memorandum items: contingent

liabilities and commitments and
contingent assets 

Model risk 

N
Net fee and commission income 

Net trading (loss)/income 

Nomination and Corporate
Governance Committee 

Non-adjusting events

after the reporting period 

Notes to the financial statements 

O  
Off-balance sheet arrangements and

transferred financial assets 

Offsetting financial assets and

financial liabilities 

Operating and financial review 

Operating expenses 

Operational risk 

Other equity interests 

G
Gain on financial assets 

Glossary 

Going concern 

Governance and oversight 

Group Internal Audit 

I
Income statement 

Independent auditor’s report 

Intangible assets 

Interest and similar income 

Interest and similar expense 

285 and 286

Other liabilities 

Other operating income 

P
Pension risk 

People and culture risk 

Principal addresses 

Property, plant and equipment  

Prospective accounting changes 

Provisions for liabilities and

commitments 

377

246

171

185

199

237

225

309

284

284

Interest rate risk in the banking book  155

Interest rate sensitivity 

Investment securities 

158

305

Investments in Group undertakings  339

Irish Government  

L
Lease liabilities 

Liquidity risk 
Loans and advances to banks 

360

325

145
302

Loans and advances to customers   303

R 
Regulatory capital and

capital ratios 

Regulatory compliance 

Regulatory compliance risk 

Related party transactions 

Report of the Directors 

Retirement benefits 

Risk appetite 

Risk framework  

Risk governance structure  

Risk identification and

assessment process 

Risk management 

Risk management and
internal controls 

337

169

285

285

204

365

243

340

333

52

286

163

331

327

286

162

167

383

310

272

327

67

364

165

355

172

318

75

72

38

72

79

220

82 and 134

Group Company secretary 

AIB Group plc Annual Financial Report 2019General Information  
 
 
 
385

S    
Schedule to the

Group Directors’ report 

Segmental information 

Share-based

compensation schemes 

Share capital 

Statement of cash flows 

Page

175

280

287

330

353

Statement of comprehensive income  238

Statement of changes in equity 

Statement of financial position 

Stock exchange listings 

Subordinated liabilities and

other capital instruments  

Subsidiaries and

consolidated structured entities 

Supervision and regulation 

T
Taxation 

Transferred financial assets 

V 
Viability statement 

W
Website 

241

239

375

329

339

222

289

340

219

375

AIB Group plc Annual Financial Report 2019General Information 123456ANNUAL FINANCIAL REPORT 
Designed and produced by Originate.
Print Management by Custodian Consultancy.

The paper used in this production has been sourced from a sustainably managed forest.

© AIB GROUP 2020

AIB Group plc
Bankcentre, PO Box 452, Dublin 4, Ireland, D04 NV02
+353 (1) 660 0311
aib.ie/investorrelations