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Allied Irish Bank

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FY2020 Annual Report · Allied Irish Bank
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BACKING 
OUR 
CUSTOMERS

ANNUAL FINANCIAL REPORT 
for the financial year ended  
31 December 2020

AIB Group plc

AIB Group plc

ENSURING A GREENER 
TOMORROW BY 
BACKING THOSE 
BUILDING IT TODAY.

During 2020, AIB Group supported our 
customers through an unprecedented 
global health pandemic.

With our relentless customer focus, 
our leading digital technology and our 
commitment to sustainability, we remain 
well placed to continue to support our 
customers, adapting to their changing 
needs, while delivering long-term 
sustainable success for our business.

ON OUR COVER
Owen Power and John Carty, Directors of Enerpower,  
at their solar farm in Kinsale, Co Cork.

Merchant
Services

Annual Financial Report
for the financial year ended 31 December 2020

02

BUSINESS 
REVIEW

03

RISK 
MANAGEMENT

 Operating and Financial Review 

60  
75  Capital

80   Framework
87  

Individual Risk Types 

05

FINANCIAL 
STATEMENTS

214  Statement of Directors’ Responsibilities 
Independent Auditor’s Report 
215 
227  Consolidated Financial Statements 
 Notes to the Consolidated  
233 
Financial Statements 
 AIB Group plc Company  
Financial Statements 

352 

355    Notes to AIB Group plc  

Company Financial Statements 

06

GENERAL 
INFORMATION

361  Shareholder Information  
362  Forward Looking Statements  
363  Glossary of Terms  
369  Principal Addresses 
370  Index

01

ANNUAL  
REVIEW

  2   Financial Highlights 
  4   AIB at a Glance 
  8   Deputy Chair’s Statement 
10   Chief Executive’s Review 
18   Customer Focus
20   Overview of the Irish Economy  
22   Our Strategy 
36  Sustainability in AIB
38      AIB in Our Communities
40  Our Non-Financial Statement
44  
48   Risk Summary 
54   Board of Directors
56   Executive Committee
58  The Value we Create

 Governance in AIB 

04

GOVERNANCE  
AND OVERSIGHT

172   Group Directors’ Report 
175    Schedule to the Group  
Directors’ Report 

178  Corporate Governance Report
188    Report of the Board Audit Committee
 Report of the Board Risk Committee 
193 
 Report of the Nomination &  
196 
Corporate Governance Committee 
199    Report of the Remuneration Committee
201 

 Corporate Governance
Remuneration Statement  

208  Viability Statement  
209  Internal Controls 
211  Other Governance Information  
212  Supervision and Regulation

This Annual Financial Report contains forward looking statements with respect to certain of the Group’s plans and its current goals
and expectations relating to its future financial condition, performance, results, strategic initiatives and objectives. See page 362.

 
 
22

Business Performance

Annual Review

AIB Group plc Annual Financial Report 2020

BUSINESS PERFORMANCE

2020 RESULTS

FINANCIAL PERFORMANCE

NET INTEREST INCOME

€1,872m

NET CREDIT 
IMPAIRMENT CHARGE

€1,460m

(LOSS)/PROFIT
BEFORE TAX

(€931m)

 2020

 2019

€1,872m

 2020

€1,460m

 2020

(€931m)

€2,076m

 2019

€16m

 2019 €499m

Low interest rate environment 
and lower lending volumes 
impacting income 
Down 10% due to the low interest 
rate environment, lower investment 
securities income and reduced loan 
volumes partially offset by a decrease 
in funding costs

Conservative, forward looking and 
comprehensive provisioning approach
Impairment charge reflects 
deterioration in economic outlook, 
credit downgrades particularly in 
sectors impacted by COVID-19 and 
post model adjustments (for expected 
COVID-19 impacts and legacy non-
performing mortgage exposures)

Impacted by impairment charge 
Operating profit1 of €729m, with total 
operating income down 12% due to 
interest rates and decline in economic 
activity, offset by impairment charge 
of €1,460m and exceptional items of 
€215m

NEW LENDING

NET LOANS

€9.2bn

€57.0bn

NON-PERFORMING 
EXPOSURES2

€4.3bn

 2020

 2019

€9.2bn

€12.3bn

 2020

 2019

€57.0bn

 2020

€4.3bn

€60.9bn

 2019

€3.3bn

Impacted by COVID-19 restrictions 
and lower international lending 
Total new lending down 25% reflects 
lower syndicated, UK, property and 
mortgage lending, which was 
down 21%

Gross loans down 4% to €59.5bn 
due to lower economic activity
Net loans down €3.1bn (excluding 
FX impact) with redemptions 
exceeding new lending and increase 
in provision stock

7.3% of gross loans
Non-performing exposures (NPEs) 
increased by €1.0bn to €4.3bn 
driven by higher property and 
business NPEs

MEDIUM-TERM FINANCIAL TARGETS3 (END 2023)

ABSOLUTE  
COST BASE4
Cost of running the business, 
excluding exceptional costs

TARGET

<€1.35bn

RETURN ON  
TANGIBLE EQUITY
A measure of how well capital is 
deployed to generate earnings growth

CET1 RATIO
(FULLY LOADED)
A measure of our ability to withstand 
financial stress and remain solvent

TARGET

>8%

TARGET

>14%

Focussed cost discipline; controlling  
costs annually at €1.35bn by 2023 

Deliver sustainable returns;  
ROTE >8% by 2023 

Appropriate capital target of CET1 >14% 
needed to run the business

OUTCOME

 2020

 2019

OUTCOME

OUTCOME

€1,527m

 2020

(11.2)%

 2020

15.6%

€1,504m

 2019 4.5%

 2019

17.3%

Costs increased 1.5% to €1,527m

Negative ROTE due to loss in the year

Strong capital position with CET1 15.6%

1.  Operating profit before impairment losses and exceptional items. 
2. Non-performing exposures (NPEs) refers to non-performing loans (NPLs) and excludes €163m of off-balance sheet commitments. For further information see pages 114 and 140. 
3. Excludes potential inorganic opportunities. 
4. Before bank levies, regulatory fees and exceptional items. For exceptional items see pages 64 and 73. 

AIB Group plc Annual Financial Report 2020

Annual Review Business Performance

3

NON-FINANCIAL PERFORMANCE

1

2

3

4

5

6

GREEN  
FINANCE

Amount of new 
lending per year for 
sustainability purposes

€1.5 bn

REDUCTION  
IN EMISSIONS5 

% reduction in 
Scope 1 & 2 emissions 
year-on-year

24%

DIGITALLY  
ACTIVE  
CUSTOMERS

Number of 
active users on 
digital channels

CUSTOMER 
SATISFACTION 
Transaction Net 
Promoter Score

Measured after 
customer transactions 
for key touch points6

1.72 million

49

DIVERSITY 

Women as % 
of management

41%

OUTCOMES

2020

2019

OUTCOMES

2020

2019

6%

OUTCOMES

2020

2019

OUTCOMES

2020

2019

OUTCOMES

2020

2019

                €1.5bn

€1.2bn

      24%

1.72 million

€1.63 million

49

48

41%

41.5%

5. Our CO2e emissions are reported one year in arrears: emissions reported in 2020 were generated in 2019. We are reporting on Scope 1 & 2 emissions. These emissions are 
independently verified by EcoAct.
6. Transactional Net Promoter Score (NPS) is an aggregation of 20 Homes, Personal, SME, Digital, Retail, Direct and Day-to-Day Banking journeys.

4

AIB at a Glance

Annual Review

AIB Group plc Annual Financial Report 2020

AIB AT A GLANCE

A FINANCIAL 
SERVICES GROUP

AIB Group is a financial services group. Our main business activities are retail, business and 
corporate banking, mobile payments and card acquiring. These services are provided through 
well-recognised brands, including AIB, EBS, Haven and Payzone as well as AIB Merchant Services, 
which is a joint venture with Fiserv. The Group operates predominantly in Ireland and the United 
Kingdom with the exception of AIB Merchant Services, which serves a global customer base. We 
are committed to supporting the transition to a low-carbon economy and backing sustainable 
communities. Our shares are quoted on the Irish and London stock exchanges and we are a 
member of the FTSE4Good index. Our core segments are: Retail Banking; Corporate, Institutional 
and Business Banking (CIB), and; AIB UK. We also operate wholesale treasury activities along with 
control and support functions. 

AIB is our principal brand across all geographies. AIB provides  
a range of services to retail, business and corporate customers,  
with market-leading positions across key segments.

EBS is a challenger brand 
within the AIB Group. It offers 
mortgage, personal banking, 
savings and investment products 
and services, helping families 
buy their own homes and save 
for many of life’s milestones.

Payzone is a subsidiary of AIB 
Group. It is the largest provider 
of specialised payment services 
in Ireland, providing cashless 
solutions with significant reach, 
expertise and ambition.

Haven is a trading name. 
It is our mortgage broker channel 
that was established by EBS 
in December 2007 to focus on 
mortgage distribution through 
the intermediary market. 

AIB Merchant Services is an 
associate company within the AIB 
Group and a joint venture with 
Fiserv. With global card processing 
capabilities, it is one of Europe’s 
largest e-commerce card payment 
acquiring firms.

AIB Group plc Annual Financial Report 2020

Annual Review AIB at a Glance

5

RETAIL BANKING

Retail Banking’s core business lines include: 
mortgages, consumer lending, SME lending, asset-
backed lending, wealth management, daily banking, 
deposits and savings; and general insurance, as well 
as our Financial Solutions Group (FSG).

60%

OF NET LOANS

1

2

3

4

5

6

2.5m 

CUSTOMERS

296

LOCATIONS

Leading retail banking franchise
in Ireland with over 2.5 million
personal and SME customers.

Largest physical distribution
network in Ireland, with 296 AIB
and EBS locations with a further  
c. 949 locations through the  
An Post network, 114 of which are 
AIB-designated An Post offices.

1.56m

DIGITAL CUSTOMERS

No. 1 digital bank in Ireland,
with over 1.56 million active digital 
customers and 1.39 million active 
mobile customers.

€4.4bn 

LENDING

€34.0bn 

NET LOANS

€539m 

OPERATING CONTRIBUTION1

CORPORATE, 
INSTITUTIONAL  
& BUSINESS  
BANKING (CIB)

26%OF NET LOANS

CIB serves AIB’s large and medium-sized business customers. A holistic product offering 
combined with deep sector expertise allows us to develop long-term relationships and 
facilitates strategic engagement with our customers. To provide geographic and sector 
diversification, CIB selectively participates in European and US syndicated loans and bonds.

RELATIONSHIP 
DRIVEN MODEL

CUSTOMER-FOCUSED
SOLUTIONS

SECTOR
SPECIALIST TEAMS

Trusted strategic long-term partner
for Irish businesses, with a primary
focus on senior debt lending.

Complementing traditional debt
offering through specialised finance,
commercial finance, syndicated
finance and corporate finance
advisory services, as well as Private
Banking services and advice.

Centre of Excellence approach
to management of key sectors to
bring sector-specific insights and
expertise to our customers.

€3.1bn 

LENDING

€14.5bn

NET LOANS

€428m 

OPERATING CONTRIBUTION1

1. Operating contribution before impairments and exceptional items.

6

AIB at a Glance

Annual Review

AIB Group plc Annual Financial Report 2020

AIB UK

AIB UK operates in two distinct markets, providing 
corporate and commercial banking services in 
Great Britain and retail and business banking 
services in Northern Ireland.

14%OF NET LOANS

285k

CUSTOMERS

285k retail, corporate and 
business customers across the 
United Kingdom.

28 

LOCATIONS

13 business centres in Great Britain 
along with 15 branches in Northern 
Ireland, including six business centres 
co-located in branches and one centre 
for small and micro business. 

129k  

DIGITAL CUSTOMERS

129k customers actively engaging
across our digital channels.

£1.5bn

LENDING 

£7.4bn 

NET LOANS

£87m 

OPERATING CONTRIBUTION1

GROUP COMPRISES 
WHOLESALE TREASURY 
ACTIVITIES, CUSTOMER 
OPERATIONS AND ALL 
GROUP FUNCTIONS

TREASURY

Part of our Finance function, Treasury manages the
Group’s liquidity and funding position while providing
customer treasury services and economic research.

CONTROL  
AND SUPPORT

Group control and support functions are: 
Business & Customer Services; Corporate 
Affairs, Strategy & Sustainability; Finance; 
Human Resources; Legal, Corporate 
Governance & Customer Care; Risk; and 
Group Internal Audit.

OPERATING 
CONTRIBUTION1 
BY SEGMENT

9%
AIB UK

40%
Corporate, 
Institutional 
& Business 
Banking

€1.1bn2

FY 2020 TOTAL

51%
Retail 
Banking

For a detailed report on our performance, read 
the ‘Operating and financial review’ section on 
pages 60 to 74.

1. Operating contribution before impairments and exceptional items. 

2. Excludes Group segment operating loss €0.3bn.

AIB Group plc Annual Financial Report 2020

Annual Review

AIB at a Glance

7

1

2

3

4

5

6

8

Deputy Chair’s Statement

Annual Review

AIB Group plc Annual Financial Report 2020

DEPUTY CHAIR’S STATEMENT

STRONG CAPITAL 
POSITION DESPITE  
PANDEMIC

Undoubtedly everything that can be said about the Group’s 
performance in 2020 must be set against the COVID-19 pandemic 
and the resulting health and economic crisis.

An early impact of COVID-19 manifested itself on 
30 March 2020 when the Group announced that 
it was no longer intending to seek shareholder 
approval for the payment of the final dividend for 
2019 declared on 6 March 2020 and that the relevant 
resolution was to be withdrawn from the Annual 
General Meeting (AGM). This was in response to 
a European Central Bank (ECB) recommendation 
issued on 27 March 2020 which provided, inter alia, 
that “no dividends are paid out and no irrevocable 
commitment to pay out dividends is undertaken by 
the credit institutions for the financial year[s] 2019 
and 2020.” In accordance with the Board’s dividend 
policy, the Group will not recommend any dividend 
for 2020 for approval at the 2021 AGM on account 
of the Group’s financial performance during 2020.

The Board held weekly update meetings with 
Management from March to the end of June todeal 
with the specific challenges brought about by the 
pandemic including, in particular, approval of the 
policy and product changes necessary to implement 
the supports identified for the Group’s personal 
and business customers. The Board, together with 
Management, remains committed to assisting 
our customers through these unprecedented 
conditions. In addition, despite the remote working 
arrangements necessitated by the pandemic, the 
Board completed its full scheduled programme of 
work and ensured a robust governance framework 
was in place throughout the year.

Whilst the Group’s financial performance in the 
early months of the year was strong, the COVID-19 
pandemic impacted the demand for, and our ability 
to write, new business. We booked a substantial 
€1.2bn provision for expected credit losses (ECLs) at 
the half-year, having taken a conservative, forward-
COLIN HUNT  
looking and comprehensive approach to the 
AIB’s Chief Executive Officer
economic situation. For the full year, the net credit 

impairment charge was €1,460m. This resulted in 
a loss before tax for the year of €931m. Despite this, 
the Group maintained a strong capital position at 
the end of the year with a CET1 ratio of 15.6%.

A significant proportion of the Board’s time between 
March and November of 2020 was applied to the 
consideration of the implications of the COVID-19 
pandemic for the Group’s strategy, which had  
been announced at the beginning of last year.  
This culminated in the refreshing of that strategy 
and, at the beginning of December, the Group’s 
2021-23 strategy was shared with investors and 
analysts along with our medium-term targets.

Colin Hunt, our Chief Executive Officer, deals with 
the 2021-23 strategy in greater detail in his Review 
which follows this Statement.

2020 saw a number of changes to the composition 
of the Board with the retirements of former Chair, 
Richard Pym, and Senior Independent Director, 
Tom Foley, in March and April respectively, and the 
resignation of Executive Director Tomás O’Midheach 
in November. On behalf of the Board, I want to 
record our sincerest appreciation to all three Directors 
for their outstanding service to the Group during 
their time on the Board, and in Tomás’s case, in his 
extensive career over 14 years in the Group. Tom’s 
last act as a Director was to chair the Group’s AGM 
on 29 April 2020 in the midst of the COVID-19 crisis 
and the extraordinary circumstances under which 
the meeting was held. We are very grateful to him for 
taking this role on and for his effective management 
of this meeting.

The Nomination & Corporate Governance 
Committee had a very active year and a number 
of additions to the Board were well advanced at 
the end of the year, subject to the satisfactory 

AIB Group plc Annual Financial Report 2020

Annual Review Deputy Chair’s Statement

9

1

2

3

4

5

6

Brendan McDonagh, 
Independent Non-Executive 
Director and Deputy Chair.

“THE GROUP IS WELL  
  POSITIONED FOR 
  DELIVERY OF REAL  
  VALUE IN THE 
   YEARS AHEAD”

completion of the required regulatory approval 
processes. On 22 January 2021 we reported the first 
of these, when we announced that Fergal O’Dwyer, 
former CFO of DCC plc, was joining the Board and 
the Audit Committee with immediate effect. I believe 
that the additional Directors will enhance the overall 
experience of the current Board whilst maintaining 
our commitment to appropriate levels of diversity 
and I look forward to sharing further details with 
you in due course. 

We continue in our search to identify a candidate to 
serve as your Chair and we have made very good 
progress during 2020 under an externally managed 
process being overseen by Carolan Lennon, Senior 
Independent Director. We will update shareholders 
and the market as soon as circumstances permit.  
In the meantime, it has been my honour to fulfil the 
role of the Chair on an interim basis since Richard 
Pym’s retirement in March 2020 and I will continue  
to perform this role until a successful selection  

and appointment process has concluded. 
In the absence of an appointed Chair, I remain 
available to shareholders for any issues you may 
have as does Carolan Lennon, in her role as 
Senior Independent Director.

We took early and decisive action in recognising 
the ECLs that might emerge from the COVID-19 
pandemic whilst retaining a strong capital position. 
We refreshed our three-year strategy to address, 
with greater urgency, the trends that COVID-19 
is accelerating – digitalisation, sustainability and 
alternative ways of working. We have realistic plans 
to diversify our income streams and to improve the 
breadth of our offerings to customers. Your Board 
is confident that, under the leadership of Colin and 
his Executive Committee colleagues, the Group is 
well positioned for delivery of real value in the years 
ahead to all of our shareholders. I would like to take 
this opportunity, on behalf of the Board, to thank all 
of our over 9,000 colleagues for their commitment to 
the Group and our customers in these difficult times.

Thank you sincerely for your ongoing support.

BRENDAN MCDONAGH
Deputy Chair 
4 March 2021

10

Chief Executive’s Review

Annual Review

AIB Group plc Annual Financial Report 2020

CHIEF EXECUTIVE’S REVIEW 

BACKING OUR 
CUSTOMERS

In 2020, we demonstrated AIB’s resilience and our determination to deliver 
for our customers, making a real difference when it mattered most.

Colin Hunt, AIB’s Chief Executive Officer, 
opening the virtual AIB Sustainability 
Conference in November 2020.

1

2

3

4

5

6

AIB Group plc Annual Financial Report 2020

Annual Review Chief Executive’s Review

11

2020 was an extraordinary year in all our lifetimes. 
Our customers and the communities in which we 
operate faced an unprecedented social, health and 
economic crisis as a result of COVID-19 coupled with 
additional economic uncertainty arising from Brexit. 
While there have been challenges, I am pleased to 
report that the fundamentals of our business remain 
robust, sustainable and strong. We continue to have 
the leading position in personal loan, current account 
and credit card markets, a modern technology 
infrastructure with a resilient and flexible digital 
offering, while also leading the sustainability 
agenda in financial services in Ireland. 

As a result of hard work over recent years, 
AIB entered this crisis in a position of capital  
strength with a good quality balance sheet,  
enabling us to deliver unprecedented levels of 
support to our customers, communities and the 
economy. We moved fast to give help where 
it mattered most. We worked closely with our 
customers as they faced into the evolving challenges 
and granted over 66,000 payment breaks on 
mortgages, small business and personal loans in 
2020. We reassigned staff to contact centres and kept 
over 99% of our branch network open for business 
across our communities, with priority hours to 
support the most vulnerable; and we moved over 
80% of our workforce to remote working overnight.  
We didn’t get it right all the time, but we responded 
quickly in areas where we fell short. We navigated 
the pandemic while fundamentally altering  
our operating model, proving ourselves to be 
extraordinarily agile and resilient at a time  
of great change. 

As a financial institution at the heart of the Irish 
economy, this emergency has demanded that 
we tackle the short and long-term economic 
consequences and play a central role in the recovery. 
AIB partnered with the Strategic Banking Corporation 
of Ireland (SBCI) on two COVID-19 lending schemes 
aimed at helping businesses that had been affected 

by the pandemic. In March 2020, we launched the 
SBCI COVID-19 Working Capital Loan Scheme and 
in September we were the first Irish bank to offer the 
Government-backed COVID-19 Credit Guarantee 
Scheme providing low-cost loans to SMEs, the 
backbone of our national economy. 

The growing trends towards digitalisation, 
sustainability and changing the way we work 
have been fast-tracked by COVID-19. Against this 
backdrop, it was our view that this once-in-a-
generation event was the moment to accelerate 
positive transformation, driven by our ambition  
to be at the heart of our customers’ financial lives, 
at every stage. At the onset of the pandemic in 
March, while our immediate and primary focus 
was on supporting our customers and our people, 
we also began work on refreshing our strategic 
plan. In December, we announced details of the 
acceleration of our existing strategy, which will see 
our organisation transformed and delivering on a 
revised set of targets to 2023. More details on our 
2023 strategy can be found on pages 22-25. 

We have already made significant progress 
in 2021 namely, the agreement of a Memorandum 
of Understanding with Natwest Holdings for 
the proposed acquisition of Ulster Bank’s c.€4bn 
corporate and commercial loan book and the 
acquisition of Goodbody. We are also in advanced 
discussions with Great-West LifeCo Inc. to establish 
a joint venture to greatly enhance our life, pensions 
and savings propositions that we offer to 
our customers.

Financial Performance 
Our 2020 financial performance reflects our 
changed economic environment. We entered this 
crisis in a position of capital strength, which we have 
maintained. Our capital ratios are materially in excess 
of minimum regulatory requirements ensuring that 
we continue to deliver on our priorities. 

“ AS A RESULT OF HARD  
  WORK OVER RECENT  
  YEARS, AIB ENTERED  
  THIS CRISIS IN A  
  POSITION OF CAPITAL  
  STRENGTH”

12

Chief Executive’s Review

Annual Review

AIB Group plc Annual Financial Report 2020

Gary Lavin, CEO of VitHit. In 2020, 
we shared stories of the businesses 
we support through both trying 
times and thriving times.

“ COST MANAGEMENT  
  REMAINS A PRIORITY FOR  
  THE GROUP, REAFFIRMED  
  BY THE REDUCTION IN OUR  
  ABSOLUTE COST BASE  
  TARGET FOR 2023”

We are reporting a loss before tax of €931m for 
the full-year. This loss has been driven by the net 
credit impairment charge of €1,460m, an increase  
of €244m from the half-year. Further information  
on the charge is detailed on page 112. 

We have seen a reduction in our net interest income 
to €1,872m which represents a decrease of €204m 
compared to the full-year 2019 result. This adverse 
outcome was principally due to the low interest rate 
environment, lower investment securities income, 
reduced loan volumes and cost of excess liquidity 
partially offset by a decrease in interest expense.

Our total operating expenses for 2020 were €1,527m. 
Cost management remains a priority for the Group, 
reaffirmed by the reduction in our absolute cost base 
target for 2023 to less than €1,350m. Exceptional 
items of €215m include restitution related costs, 
restructuring costs attributed to the strategic decision 
to exit the SME market in Great Britain, impairment 
of intangible assets as well as the incremental costs 
of implementing a large volume of payment breaks 

on home mortgages, personal and SME 
loans to customers impacted by COVID-19.

Gross loans and gross performing loans at €59.5bn 
and €55.2bn respectively have both decreased since 
the prior year. As at December 2020, 16% of AIB’s 
loan book has had a significant increase in credit risk 
and is in stage 2 (up from 6% at 2019 year-end), due 
to the impact of COVID-19 on those sectors most 
affected by pandemic restrictions. Maintaining the 
quality of new lending is critical, with >97% of our 
new lending being of strong or satisfactory credit 
quality in 2020.

The sharp reduction in economic activity negatively 
impacted the demand for new credit across most 
business areas in 2020, with new lending of €9.2bn, 
25% lower than 2019. SME and corporate lending 
was 28% lower at €4.5bn, primarily due to lower 
international lending, with property and construction 
lending 30% lower at €1.4bn. Mortgage lending 
was 21% lower at €2.4bn and personal lending was 
down 10% to €0.9bn. Our Energy, Climate Action 
and Infrastructure portfolio continues to perform well 
with nearly 100% of the portfolio fully performing 
and no COVID-19 modifications made in 2020.

Non-performing loans as a percentage of gross 
loans to customers was 7.3% at 31 December 2020 
compared to 5.4% at 31 December 2019. This increase 
primarily reflects increased flow to Non-Performing 
Exposures (NPEs) predominantly from those loans 
most affected by the impact of COVID-19 along with 
changes to the definition of default.

1

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AIB Group plc Annual Financial Report 2020

Annual Review Chief Executive’s Review

13

“ WE HAVE BEEN ABLE  
  TO SUPPORT
  OUR CUSTOMERS’  
  ACCELERATED  
  TRANSITION TO  
  DIGITAL OVER THE 
  COURSE OF 2020”

A key priority for the Group is addressing NPEs in 
a sustainable way. Our preference is to restructure 
loans for customers in difficulty on a case-by-case 
basis and for customers to engage with us in order to 
provide sustainable solutions. In Q1 2021, we agreed 
the sales of two NPE portfolios in deep arrears which 
collectively reduce the NPE ratio by c.1% as well as 
reducing risk-weighted assets and alleviating some 
of the impact of calendar provisioning. We remain 
committed to reducing NPEs further given the 
impact on cost, capital requirements and balance 
sheet resilience.

In terms of legacy issues, last year we completed 
payments to c.5,900 customers in relation to the 
AIB prevailing tracker rate issue and to c.1,000 EBS 
customers who were deemed impacted under the 
Tracker Mortgage Examination (TME) during 2020. 

In relation to the AIB prevailing tracker rate issue, 
c.5,600 of these customers received the application 
of a Financial Services and Pensions Ombudsman 
decision, as well as, following the intervention of 
the Central Bank of Ireland (CBI), providing TME 
payments to c.300 customers who rolled off tracker 
rates very shortly after trackers were withdrawn and 
were deemed impacted under the TME. 

We will, on an ongoing basis, work closely with 
the CBI in relation to any tracker-related issues and 
associated enforcement investigations.

AIB’s funding ratios remain robust. As deposits 
continue to accumulate, our Loan to Deposit  
Ratio was 69% at the end of December 2020  
and we continue to have strong liquidity metrics 
(Liquidity Coverage Ratio 193% and Net Stable  
Funding Ratio 148%).

In September 2020, we successfully issued 
our inaugural Tier 2 Green Bond of €1bn. This 
transaction, the largest Green Tier 2 issue in Europe, 
was the first Green Bond issued by an Irish bank and 
represented a further endorsement of the progress 
AIB is making on the climate action agenda. This 
issue, along with the AT1 issue in June 2020, further 
strengthened our capital position. Highlighting the 
firm support for AIB within credit markets, both 
deals had oversubscribed order books with quality 

institutions across multiple geographies. AIB Group’s 
own funds and eligible liabilities are in excess of the 
estimated MREL requirement. We continue to focus 
on improving the efficiency of our capital.

We have a strong capital base with a robust 
pro forma fully-loaded CET1 ratio of 15.6% at 
31 December 2020, well in excess of regulatory 
requirements and our medium-term target of 
greater than 14%.

Expected Credit Losses 
Our expected credit loss approach deployed in 
response to the impact of COVID-19 has been 
comprehensive, conservative and forward-looking. 
With volatility and uncertainty continuing to feature 
in the macro environment, we remain satisfied that 
our prudent approach to provisioning is appropriate, 
with the full year net credit impairment charge of 
€1,460m. Key drivers of this charge are changes 
in macro-economic forecast, credit deterioration 
and stage transfers and post-model adjustments 
for expected COVID-19 impacts and legacy non-
performing mortgage exposures. 

Although the environment remains uncertain,  
there is a significant difference to asset quality 
now compared with the global financial crisis of 
2007/2008. Government supports have been 
unprecedented in quantum and tenor, ensuring that 
businesses and individuals have had the capacity 
to endure lockdowns. Our provisioning outcomes 
reflect these measures, which have resulted in an 
increase of stage 2 exposures, especially in highly 
impacted sectors, namely hospitality and commercial 
real estate. Whilst we have seen an increase in NPEs 
compared to prior years, we have not as yet seen 
significant levels of default. Acknowledging the 
need for caution, we remain vigilant to the ongoing 
challenges presented by COVID-19. 

Digital 
Having invested significantly to become Ireland’s 
leading digital bank, we have been able to support 
our customers’ accelerated transition to digital over 
the course of 2020 with 1.72 million digitally active 
users. The pandemic has fundamentally changed 
the way that our customers interact with us and we 
have seen a shift across demographics, most notably 
a 21% increase in online daily usage by banking 
customers aged 65+. 

Our customers have also embraced new payment 
methods – the volume of digital wallet payments has 
increased by 71% on the previous year with a 39% 
reduction in the volume of ATM withdrawals for the 
same period. In 2020, we also saw an increase in 
the digital share of sales across all our key, digitally-
enabled product lines. 

14

Chief Executive’s Review

Annual Review

AIB Group plc Annual Financial Report 2020

A socially distant meeting 
in Ballygarry House Hotel, 
AIB Customer.

“ WE LAUNCHED  
  OUR WELLBEING  
  PROGRAMME IN  
  EARLY 2020 AND  
  IT IS DOMINATED  
  BY EMPLOYEE-  
  GENERATED IDEAS”

This is why digitalisation is at the core of our 
accelerated strategy to 2023. Investment in our 
digital capability will remain a priority, streamlining 
services to ensure we continue to deliver meaningful 
enhancements to our customer journeys, replicating 
our excellent personal customer experience for our 
business customers too, characterised by faster 
response and turnaround times and our ability to 
safely get financial products into the hands of our 
customers in a timely way.

Digital optimisation is equally important for our 
people. As hybrid working becomes the norm, the 
requirement for effective remote collaboration has 
been fast-tracked. This will be an ongoing area of 
focus and a key enabler in the delivery of our strategy.

Culture and our People 
As I reflect on 2020, there is no doubt that we 
have really seen the best of our culture in action, 
with our people coming together to deliver solutions 
for customers, colleagues adapting to new ways 
of working and, in parallel, people and teams 
supporting their local communities. 

As part of our ongoing culture evolution 
programme, we launched a refreshed set of values 
and associated behaviours to further evolve how 
our culture enables fair customer outcomes. Our 
strategic ambition can only be achieved when 
all of our customers see AIB as their trusted partner 
to help manage their financial wellbeing at every 
stage of life.

Listening to our people is crucial to our strategic 
progress and never has this been more relevant than 
in the last year. Staying connected while physically 
apart has been vital for making sure we have the 
right support mechanisms in place, so we ran regular 
check-in surveys with our people throughout the 
year. The most recent results, from November, show 
that 9 out of 10 employees felt supported in the new 
ways of working and 85% of participants agreed that 
AIB is concerned about their wellbeing.

AIB Group plc Annual Financial Report 2020

Annual Review Chief Executive’s Review

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1

2

3

4

5

6

In December, we communicated AIB’s 
refreshed strategy in live virtual events 
for the markets and our own people.

We launched our wellbeing programme in early  
2020 and it is dominated by employee-generated 
ideas as we seek to leverage the tremendous range 
of wellbeing skillsets within our workforce. Wellbeing 
is recognised as a key enabler of performance and 
we are proud to have been the first organisation  
in Ireland to implement a Right to Disconnect  
policy to support our people in achieving an  
optimal work-life balance. 

Our people strategy to 2023 and beyond is 
underpinned by four pillars – Talent, Accountability 
& Performance, Wellbeing & Inclusion, and 
Organisational Shape – and has our values and 
behaviours at its core, ensuring the continued 
development of our culture and enabling us to 
deliver on our Group’s strategic priorities while  
re-imagining the future of work.

As detailed in our Half-Year Financial Report, the 
Executive Committee (ExCo) changed in 2020 with 
the appointments of Geraldine Casey as Chief 
People Officer, Robert Mulhall as AIB UK Managing 
Director and the departures of Brendan O’Connor as 
AIB UK Managing Director and Tomás O’Midheach  
as Chief Operating Officer (COO). I would like to 
thank Brendan and Tomás for their significant 

contribution to the Group and wish them both 
well in their future endeavours.

In light of the revision of our strategic plan, we took 
this opportunity to review the ExCo structure to 
ensure that we were best organised to deliver our 
strategic priorities and objectives. The outcome of 
this review led to the redefinition of the role of COO 
into two distinct ExCo positions – a COO to lead 
transformation while driving the ongoing efficiency 
of our operations, and a Chief Technology Officer 
(CTO) to lead our technology agenda and ongoing 
enhancement of our customer and employee digital 
proposition. A process is currently underway to fill 
these positions.

I would like to acknowledge the retirement, on 
31 December 2020, of Joe O’Connor as Trustee 
Chairman and Anne Maher as Trustee Director of the 
AIB Group Irish Pension Scheme. Over their many 
years of service, both Joe and Anne successfully 
managed the Scheme through some difficult periods 
and they now leave the Scheme in a much-improved 
financial position. Joe will be replaced by Gary Byrne 
as the Trustee Chairman.

16

Chief Executive’s Review

Annual Review

AIB Group plc Annual Financial Report 2020

Sustainable Communities 
As a financial institution operating within a local 
and global context, recent events have only served 
to reinforce how important it is that we build 
sustainable business that works for all. We recognise 
that the pandemic provides an opportunity to rebuild 
economies and communities in a more inclusive 
manner but doing so requires bold commitment  
and action. 

We are fundamentally committed to supporting the 
transition to a low-carbon economy, reducing our 
own carbon footprint and helping our customers 
to do the same. We announced our commitment to 
becoming the first Irish bank to operate as carbon 
neutral across our operations by 2030 and we 
pledge to use our local reach and influence to help 
society make that transition, ensuring a greener 
tomorrow by backing those building it today. 

In 2020 we continued to grow our green lending, 
exceeding our €1bn yearly target by almost €0.5bn, 
accounting for 16% of all new lending. In the second 
half of the year, we raised €1bn from our first green 
bond issuance, the first Irish bank to do so, and we 
launched a €300m Social Housing Fund to deliver 
2,000 sustainable A-rated homes. We also hosted 
our fourth annual Sustainability Conference as part 
of Ireland’s Climate Finance Week 2020. 

“ THIS IS THE DECADE  
  FOR CHANGE AND  
  AIB IS COMMITTED  
  TO BEING A CHANGE-MAKER  
  TO ENABLE ACTION AND  
  MEANINGFUL PROGRESS”

We are pleased that our progress has also 
been recognised more widely. AIB was awarded 
Outstanding Achievement in Sustainability by 
Chambers Ireland/Business in the Community as 
well as the Excellence in the Environment award at 
the Annual Sustainable Impact Awards 2020. We 
were also re-accredited with inclusion on the CDP1 
Global ‘A list’ which recognises companies leading 
on environmental transparency and action and we 
continue to score strongly with the relevant ESG 
rating agencies, achieving Leadership ratings for 
both Sustainalytics and MSCI. 

We are proud of the role we play in our communities, 
in which we are embedded by design not by 
accident. As an employer we’re connected through 
our people; our physical network on high-streets  
enables face-to-face advice, support and friendships; 

We continue to have the 
leading position in personal 
loan and current account markets. 

and our continuing support for grassroots activities 
from sport to the arts to education.

Our AIB Together community programme really 
came to the fore at a time when it was most needed. 
We launched our €1m COVID Fund in April, and to 
date over €700,000 has gone to those most in need 
during the pandemic, and we pledged €2.4m in the 
battle against COVID-19 for a dedicated Research 
Hub at Trinity College Dublin. Further details of our 
progress in relation to making AIB a sustainable 
business as well as the impact of our community 
investment programme are contained in later 
sections of this report.

Sustainability is at the heart of our overall business 
strategy. It must be. This is the decade for change 
and AIB is committed to being a change-maker to 
enable action and meaningful progress.

Outlook 
Prior to the onset of COVID-19, the Irish economy 
was performing strongly. The global recession 
triggered by the pandemic has been like no 
other and we have been dealing with an array of 
uncertainties that have made the near-term outlook 
more clouded than that of the medium-term. 

1. CDP is a global disclosures charity; Environment, Social and Governance ratings are referred to as ESG ratings and MSCI is a global data provider.

1

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AIB Group plc Annual Financial Report 2020

Annual Review Chief Executive’s Review

17

“ I AM PROUD  
  OF HOW WE  
  HAVE RISEN TO  
  THE CHALLENGES  
  PRESENTED BY
  THIS PANDEMIC  
  HEAD ON”

refocused set of strategic priorities and initiatives. 
In December, we reiterated our commitment to 
deliver a return on tangible equity, exceeding 8%. 
We retained our objective of having a CET1 ratio of 
greater than 14%, and we announced a new cost 
target 10% below the previous ceiling, delivering a 
cost base for the group of less than €1.35bn in 2023. 

While maintaining a strong and resilient balance 
sheet, this strategy will reshape our business so 
that we generate sustainable profits, provide an 
excellent and efficient customer experience and 
make a meaningful contribution to the communities 
and societies that we serve. Full recovery of the 
investment made by the State in AIB is a continuing 
priority and our new strategy aims to ensure that 
we are well positioned to do so, at a time of the 
Government’s choosing. Our targets are set, our 
plans are in place and we are prepared at every level 
to deliver on these commitments in the interests of 
all of our stakeholders. 

I would like to thank my fellow Board and Executive 
Committee members, and all my colleagues across 
the Group for their relentless effort and steadfast 
support in a year that has truly been like no other.  
As Chief Executive Officer, I am proud of how 
we have risen to the challenges presented by 
this pandemic head on. We have demonstrated 
our resilience and determination to deliver and 
collectively make a real difference when it mattered 
most. After the extraordinary year that was 2020, 
our purpose to back our customers to achieve 
their dreams and ambitions has never been more 
relevant as we seek to rebuild a better country. We 
are committed to emerging stronger from the crisis, 
playing our part in creating a more sustainable 
society and environment. 2021 has not had the  
start that we hoped for but with the vaccine  
roll-out underway the future is brighter. I look 
forward with confidence as we implement our  
strategy to 2023 at pace. 

COLIN HUNT
Chief Executive Officer 
4 March 2021

Despite the economy going back into lockdown 
at the turn of the year, there were two major 
developments at the end of 2020 that greatly 
improved the economic outlook. Firstly, the EU and 
UK managed to conclude a Free Trade Agreement, 
thereby avoiding a hard Brexit, which would have 
been very damaging to both the Irish and UK 
economies. Secondly, the approval and roll-out of 
COVID-19 vaccines commenced. While it will be 
the second half of 2021 before the vaccines become 
widely available, it does provide the foundations 
for a strong and sustained recovery to take root as 
the year progresses, after what has proved to be 
a difficult start to 2021 on many fronts. I believe an 
unwinding of the large build-up of private sector 
savings during 2020, together with the continuing 
supportive stance of macro policies, points to 
the scope for a strong rebound in activity in 
the next couple of years as the COVID-19 
pandemic is overcome. 

Although our economic and operating environment 
has changed dramatically, the five pillars of our 
strategy remain as relevant today as when we 
announced them last March. In fact, they have 
been further validated and underpinned by the 
crisis. Strategy 2023 will now see us delivering 
on a revised set of financial targets enabled by a 

18

Customer Focus

Annual Review

AIB Group plc Annual Financial Report 2020

CUSTOMER FOCUS

SUPPORTING 
OUR CUSTOMERS 
THROUGH COVID-19

In 2020, we moved fast to put supports in place for our customers across Ireland and 
the United Kingdom as a once-in-a-generation pandemic unfolded across the globe.

On 6 March 2020, we shared AIB’s three-year 
strategy with the market, outlining our commitment 
to simplify, streamline and strengthen our business 
and set medium-term financial targets. One week 
later COVID-19 officially landed on Irish shores 
and we were faced with an unprecedented 
global health pandemic. 

Immediately when the crisis hit, we got to work. From 
the payment breaks we arranged, to the deferral of 
fee charges and waiving contactless fees, we moved 
fast to give help where it mattered most. We kept 
over 99% of our branch network open for business, 
with priority hours to support the most vulnerable, 
and reassigned staff to our contact centres in order 
to support customers over the phone. Overnight we 
moved the vast majority of our people to a remote 
working model, and we did it without impacting on 
our ability to deliver for our customers.

AIB was first to market with our Government-backed 
COVID-19 Credit Guarantee Scheme term loan, 
allocating €746m to support businesses as disease-
mitigating lockdowns affected day-to-day operations 
and supply chains. 

Alongside providing assistance to customers to get 
through the immediate issue, as a global corporate 
citizen we were obliged to support those trying to 
solve the problem as well. We worked with Trinity 
College Dublin to set up the AIB COVID-19 Research 
Hub on their campus, donated 450 laptops to 
Deis Schools enabling students to continue with 
their studies, and launched our AIB Together 
fundraising campaign among our staff – and 
committed to matching these funds – to support 
charities at the frontline.

66,000+ 
PAYMENT 
BREAKS

Of the more than 66,000 
Mortgage, Personal and 
SME Loan payment breaks 
we facilitated in 2020 to 
support our customers, by 
the end of the year 88% 
of these had rolled off 
their second and final 
payment break.

231,487 
REFUNDED 
CHARGES

If a Direct Debit payment is 
missed due to insufficient 
funds, we usually apply a 
€10 ‘Unpaid item’ charge. 
In order to support our 
Personal customers, we 
removed this charge in 
March and April, and 
refunded 231,487 accounts.

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AIB Group plc Annual Financial Report 2020

Annual Review Customer Focus

19

€746M 
CREDIT 
GUARANTEE 
SCHEME

In September, AIB was the first Irish 
bank to offer the Government-backed 
COVID-19 Credit Guarantee Scheme 
term loan, having received €270m 
from the scheme administrator. In 
October, we were allocated a further 
€476m. The loans cover facilities from 
€10,000 to €1m, with no security 
required for loans of up to €250,000. 
The scheme is aimed at helping 
businesses affected by COVID-19.

2,947 CALLS FROM 
VULNERABLE 
CUSTOMERS

We kept over 99% of our branches open during the pandemic in 
2020, and our Vulnerable Customer Programme introduced priority 
banking hours for those who need extra care as well as a dedicated 
helpline, facilitating 2,947 queries.

£320M IN SUPPORT 
FOR OUR UK 
CUSTOMERS

AIB UK helped thousands of personal 
customers in Great Britain and Northern 
Ireland with support for mortgage,  
loan and overdraft payments.  
And, as an accredited lender for all UK 
Government Loan Schemes, we provided 
over £320m to business customers 
experiencing cashflow disruptions.

SUPPORTING 
THE FRONTLINE

In March, we announced that we  
would provide leave with full pay 
to members of our team who have 
dependents with partners working  
on the frontline in a healthcare role. 
This decision was first proposed by our 
colleagues as a way to support frontline 
workers in our communities.

AIB  
COVID-19 
RESEARCH 
HUB

In April, we committed €2.4m 
to Trinity College Dublin to 
set up the AIB COVID-19 
Research Hub, which would 
accelerate the university’s 
immunology project in 
tackling COVID-19. 

‘s20

Overview of the Irish Economy

Annual Review

AIB Group plc Annual Financial Report 2020

OVERVIEW OF THE IRISH ECONOMY

TOWARDS 
ECONOMIC 
RECOVERY

After a very tough 2020, with Brexit complete and 
the roll-out of vaccines underway, a robust economic 
rebound is expected in Ireland.

Deep Global Recession in 2020 
The global recession triggered in 2020 
by the COVID-19 pandemic saw the 
largest contraction in world economic 
activity since the Great Depression 
of the early 1930s. Output fell very 
sharply in the first half of the year, most 
notably in the second quarter as a result 
of lockdowns, with many European 
economies registering declines of 
between 10% and 18% in GDP. 

Global activity bounced back strongly 
in the third quarter as lockdowns ended 
and restrictions were lifted. However, 
the recovery lost momentum in the final 
quarter of 2020 as a second wave to the 
coronavirus took hold. This necessitated 
the re-imposition of restrictions on 
economic activity, including new 
lockdowns in some countries. 

The pandemic has had a severe impact 
on the United Kingdom, with the 
economy contracting by 9.9% in 2020. 
The decline in Eurozone GDP for the 
year was 6.8%. 

Contraction in Domestic Irish Economy 
In Ireland’s case, the hit to the economy 
was mitigated to some extent by the 
continuing strength of exports, most 
notably from the multi-national sector, 
in particular pharma. The volume of Irish 
exports rose by 4.4% in the first three 
quarters of the year according to the 
latest Central Statistics Office (CSO) data. 
As a result, the declines of 7-10% in Irish 
GDP that were forecast earlier in the 
year did not materialise. Instead, Irish 
GDP rose in 2020 – the latest CSO data 
show it increased by 3.6% year-on-year 

in the Q1-Q3 period, though GNP 
was broadly flat. 

There was a marked contraction in the 
domestic economy, though. The latest 
CSO data show that real modified final 
domestic demand fell by 6.4% year-on-
year in the first three quarters of year. 
Consumer spending took a considerable 
hit, declining by 10% in the period. 
However, full-year figures show that 
core retail sales (i.e. excluding the motor 
trade) rose by 0.7% in 2020, while new 
car registrations were down by 25%. 
Domestic fixed investment was severely 
impacted by the recession as well, 
declining by 10% year-on-year also 
in the first three quarters of 2020  
per CSO data. 

The recession in 2020 saw employment 
contract and unemployment rise. 
Some sectors were hit very hard by 
the restrictions on activity, in particular, 
hospitality, tourism, travel, live 
entertainment, non-essential retail and 
some personal services. At one stage 
earlier in the year, the unemployment 
rates including those on pandemic 
unemployment payments rose to 30%, 
although the official unemployment rate 
remained much lower, ending the year 
at 5.8%. 

Housing Market Holds up  
Meanwhile, the recession appears to 
have had just a modest impact on house 
prices, which were quite stable during 
2020, rising by 0.3% overall. Indeed, the 
latest CSO monthly data, which are for 
December, show prices rose by 2.2% 
compared to December 2019. 

+0.3%

HOUSE PRICES

-1.9%

HOUSING 
COMPLETIONS

+0.7%

CORE RETAIL SALES

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AIB Group plc Annual Financial Report 2020

Annual Review Overview of the Irish Economy

21

“ IN IRELAND’S  
  CASE, THE HIT  
  TO THE ECONOMY  
  WAS MITIGATED  
  TO SOME EXTENT  
  BY THE CONTINUING  
  STRENGTH OF  
  EXPORTS”

Rents in the residential sector came 
under downward pressure during 2020, 
with CSO data showing them falling by 
2.9% in December from earlier levels. 

Central Bank data show new lending to 
the SME sector amounted to just under 
€2bn to end-September, down 23.5% 
from the same period in 2019.

House building activity held up better 
than expected in 2020, with CSO data 
putting house completions at 20,676 
for the year, down only 1.9% on the 
2019 number of 21,087. Meanwhile, CSO 
data show that construction output fell 
by 16.5% in the first three quarters of 
the year.

Savings Rise, Lending Falls  
A notable feature of the recession 
has been a very sharp increase in 
private sector savings. This has been 
evident in other economies as well 
and is manifesting itself in rising levels 
of banking deposits. In regard to AIB, 
balances in customer accounts have 
grown significantly in 2020 to €82.0bn 
by December from €75.7bn in June 
and €71.8bn at the start of the year. 

At the same time, bank lending 
weakened in 2020. Mortgage lending 
fell to €8.4bn, down by 12% on the 2019 
total of €9.5bn. New lending to the SME 
sector also declined as the domestic 
economy entered a deep recession. 

Economic Outlook  
An EU-UK trade deal was successfully 
concluded at the end of 2020, which 
removed one element of uncertainty in 
terms of the economic outlook for 2021. 
It has been a difficult start to the year, 
though, with both Ireland and the UK 
going back into lockdown in the opening 
quarter as new COVID-19 cases surged. 
However, the roll-out of vaccines that is 
currently underway should see the virus 
recede as the year progresses, allowing a 
strong and sustained economic recovery 
to take root.

It is clear that monetary policy will remain 
supportive of activity over the next 
number of years. In Ireland, the 2021 
Budget has ensured that fiscal policy will 
continue to provide considerable support 
to the economy in the coming year. The 
large build-up of private sector savings 
together with the supportive stance of 
macro policy, points to the scope for 
a strong rebound in activity once the 
COVID-19 pandemic is overcome. 

Core Retail Sales (Qtr,YoY, %) 

Modified Final Domestic Demand (3 Qtr Mov Avg, YoY, %) 

7.5 

5.0 

2.5 

0.0 

-2.5 

-5.0 

-7.5 

-10.0 

-12.5 

7.5 

5.0 

2.5 

0.0 

-2.5 

-5.0 

-7.5 

Q1 
2013 

Q3 
2013 

Q1 
2014 

Q3 
2014 

Q1 
2015 

Q3 
2015 

Q1 
2016 

Q3 
2016 

Q1 
2017 

Q3 
2017 

Q1 
2018 

Q3 
2018 

Q1 
2019 

Q3 
2019 

Q1 
2020 

Q3 
2020 

Q1 
2013 

Q3 
2013 

Q1 
2014 

Q3 
2014 

Q1 
2015 

Q3 
2015 

Q1 
2016 

Q3 
2016 

Q1 
2017 

Q3 
2017 

Q1 
2018 

Q3 
2018 

Q1 
2019 

Q3 
2019 

Q1 
2020 

Q3 
2020 

Source: CSO via Refinitiv 

Source: CSO via Refinitiv 

Private Sector Deposits (Total, €m)

New Dwelling Completions (Total, 4 Qtr Mov Avg) 

260,000 

240,000 

220,000 

200,000 

180,000 

Jan - 18 

Jul - 18 

Jan - 19 

Jul - 19 

Jan - 20 

Jul - 20 

24000 

20000 

16000 

12000 

8000 

4000 

0 

Q1 
2013 

Q3 
2013 

Q1 
2014 

Q3 
2014 

Q1 
2015 

Q3 
2015 

Q1 
2016 

Q3 
2016 

Q1 
2017 

Q3 
2017 

Q1 
2018 

Q3 
2018 

Q1 
2019 

Q3 
2019 

Q1 
2020 

Q3 
2020 

Source: CBI via Refinitiv 

Source: CSO via Refinitiv 

22

Our Strategy

Annual Review

AIB Group plc Annual Financial Report 2020

OUR STRATEGY

AN UPDATED 
THREE-YEAR STRATEGY

In December, we announced a refreshed strategy to 
2023, with a continued focus on simplifying, streamlining 
and strengthening our business. Our updated three-year 
strategy was shaped by the challenges and emerging 
trends driven by global developments.

AIB has made significant progress in delivering a 
more simplified, streamlined and strengthened 
business aligned to our five strategic pillars – 
Customer First, Simple & Efficient, Risk & Capital, 
Talent & Culture and Sustainable Communities. 
As a result, the fundamentals of our business are 
strong. We are well capitalised, we have strong 
market shares in Ireland and we are a digital leader 
with a market-leading approach to sustainability. 

In 2020, COVID-19 sent a lasting shock across the 
globe. This, coupled with Brexit uncertainty and the 
lower-for-longer interest rate environment in Ireland, 
significantly changed our operating environment. 

Financial institutions were – and still are – integral 
in tackling the economic impact of the COVID-19 
crisis. It also required us to revisit the three-year 
strategy that we had announced in March 2020. 
And so we took a twin-track approach throughout 
the year; navigating the COVID-19 pandemic while 
also updating our strategic plan. This resulted in the 
acceleration of our business transformation to better 
meet our customers’ needs with a renewed focus on 
cost in a changed environment. 

This acceleration, the details of which were 
announced in December 2020, will continue to 
focus on simplifying, streamlining and strengthening 
our business, acting with pace and rigour as we 
adapt to the challenges and trends driven by 
global developments.

We intend to undertake several strategic initiatives 
that will transform how we operate and address 
product gaps, broadening our service offering for 
customers, aligned to our strategic pillars, to ensure 
that we deliver our medium-term targets by 2023. 
In December, we re-committed to these medium-
term targets: an appropriate Common Equity Tier 1 
(CET1) fully loaded capital ratio of more than 14%, 

and; a sustainable Return on Tangible Equity (ROTE) 
of greater than 8%. We adjusted our absolute cost 
base commitment down, to €1.35bn per annum, 
representing our ambition to achieve a 10% 
reduction in costs over the next three years.

“THROUGHOUT THE 
YEAR, WE NAVIGATED    
THE COVID-19 PANDEMIC   
WHILE ALSO UPDATING     
OUR STRATEGIC PLAN”

Over the next three years, our priority will be 
to continue developing our digital capability, 
streamlining services, improving journeys for 
customers and creating an inclusive and optimised 
employee experience. We will use our deep 
insight into customer preferences to personalise 
our service offering. This includes refocusing our 
branches where appropriate while maintaining 
our commitment to our local communities. We will 
broaden our products and services, aligning our 
operating model and ways of working to ensure 
we can serve customers however, wherever and 
whenever they need us, as a complete provider 
of financial services.

And we will prioritise our commitment to 
sustainability, expanding green lending, 
supporting the transition to a low-carbon 
economy in the communities in which we operate, 
and delivering on our own commitment to achieve 
carbon neutrality across our operations by 2030, 
using a net zero approach.

AIB Group plc Annual Financial Report 2020

Annual Review Our Strategy

23

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CUSTOMER 
FIRST

SIMPLE  
& EFFICIENT 

RISK  
& CAPITAL

TALENT 
& CULTURE

SUSTAINABLE 
COMMUNITIES

24

Our Strategy

Annual Review

AIB Group plc Annual Financial Report 2020

OUR STRATEGY

STRATEGY 2023

We revisited our strategy against the backdrop of three accelerated 
trends in 2020: digitalisation, ways of working and sustainability.

As we looked to the three years ahead and 
considered how our strategy can place AIB at 
the heart of our customers’ financial lives, we were 
driven by three global trends: digitalisation, ways 
of working and sustainability. Today, our customers 
expect us to be in the right place, at the right time, 
with the right support. Whether that’s in a branch, 
over the phone, on our website or through our 
award-winning app.

AIB is already a sector leader in Ireland in 
digitalisation. We have a modern, resilient and 
flexible IT infrastructure that, in 2020, allowed us to 
deliver for our people and our customers when it 

mattered most. Digitalisation enables our customers 
to bank with us simply and efficiently, and also 
enables us to collaborate in a new way of working, 
as a lot of our employees spend more time away 
from the office. During the height of the crisis in 
2020, over 80% of our people worked remotely, 
continuing to back our customers.

Recent events have only reinforced how important 
it is to build a sustainable future for everyone. AIB 
is fundamentally committed to supporting the 
transition to a low-carbon economy, reducing our 
own carbon footprint and helping our customers  
to do the same.

PURPOSE

Our purpose is to back our customers to achieve their dreams 
and ambitions.

STRATEGIC 
AMBITION

We will be at the heart of our customers’ financial lives by meeting 
their evolving needs at every life-stage. 

STRATEGIC 
PILLARS 

CUSTOMER
FIRST

SIMPLE
& EFFICIENT

RISK 
& CAPITAL

TALENT
& CULTURE

SUSTAINABLE 
COMMUNITIES

FINANCIAL 
AMBITION

FINANCIAL 
TARGETS 
20231

We will be a sustainable, capital-generative and efficient business.

Cost2: <€1.35bn

CET13: >14%

RoTE4: >8%

For more information on the governance  
of our strategy work in 2020, see page 47.

1. Excludes potential inorganic opportunities.
2.  Costs before bank levies, regulatory fees and exceptional items.
3. Fully loaded.
4. RoTE = (PAT – AT1) / (CET1 @ 14% of RWAs). See the ‘Capital’ section on pages 75 – 78 for further information.

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AIB Group plc Annual Financial Report 2020

Annual Review Our Strategy

25

STRATEGIC PRIORITIES AND INITIATIVES

Over the next three years, our strategy will 
enable AIB to reshape our business to deliver 
sustainable returns; an excellent, efficient 
customer experience; an agile business, 
capable of dealing with evolving market 
dynamics; diversified income streams and 
improved service offerings; a network that is 
embedded in our communities, and; an ever-

greater contribution to resolving the challenge 
of climate change. As well as delivering our 
medium-term targets, we will undertake several 
initiatives in order to meet strategic goals in 
the areas of sustainability, technology, our 
branch network, our workforce, our business 
in Great Britain and cost management 
throughout the organisation.

DIGITALISATION

END-TO-END 
CREDIT

With a transformed technological capability, we will remove 
complexity across the bank and provide end-to-end digital credit 
processes for an enhanced, data-driven customer experience.

REFOCUSED 
BRANCH NETWORK

With more customers choosing to interact via our digital channels,  
we will evolve our branch services beyond transactional support  
and towards sales and advice.

FUTURE WAYS OF WORKING

FUTURE  
OF WORK

We will embrace hybrid working, ensuring innovation, flexibility, agility and 
a culture of collaboration. We will create an environment where personal 
performance is optimised, attracting and retaining the best talent available. 
While we will exit some city centre head office locations we will enhance 
how we use other locations to get the best out of a hybrid work model. 

BUSINESS MODEL

PRODUCT GAPS

We will address the current gaps in life, savings, investment and wealth 
products, to become a complete provider of financial services in Ireland.

AIB GB 
BUSINESS MODEL

We will withdraw from SME lending and refocus on our 
corporate business, particularly in renewables, infrastructure, 
health and manufacturing.

SIMPLIFICATION

Reflecting business needs, the shape of our workforce will change. We expect 
to employ c.1,500 fewer people and reduce our reliance on external third party 
providers by bringing in-house 400 digital, data and change specialist roles.  
We will use a zero based budgeting cost management approach.

SUSTAINABILITY

SUSTAINABLE 
COMMUNITIES

We are committed to achieving carbon neutrality across our operations 
by 2030 using a net zero approach, and to aligning our customer 
lending portfolio to net zero carbon emissions by 20401.

1.  With the exception of agriculture, which we are aligning to the Irish government’s Climate Action Plan.

26

Our Strategy

Annual Review

AIB Group plc Annual Financial Report 2020

OUR STRATEGY

CUSTOMER 
FIRST

We put our customers at the heart of our organisation, providing for the 
full range of their financial needs conveniently and responsibly. We use 
technology to personalise our product and service offerings. 

Our purpose is to back our customers to achieve their dreams 
and ambitions – and this purpose drives everything we do in AIB. 
With the onset of COVID-19 in 2020, our digital capability allowed 
customers to bank securely – and new customers could open 
an account remotely. We also launched a fully digital mortgage 
process for those keen to continue their search for a home during 
the pandemic. We reduced mortgage rates across AIB and 

EBS, backed vital social housing development and supported 
our business customers through the uncertainty of both Brexit 
and COVID-19. AIB branches and EBS offices operated safely, 
and we put measures in place for our vulnerable customers. 
In a challenging year, over 80,000 customers shared their 
experiences with us and gave seven customer journeys a net 
promoter score (NPS) of 65, which is considered world-class. 

MEASURE

OUTCOME 2020

MEDIUM-TERM TARGET (END 2023)

CUSTOMER  
SATISFACTION
TRANSACTION NET  
PROMOTER SCORE  
(NPS)
Measured after customer 
transactions for key touch points

49

53+  

CONSISTENTLY
SUPPORTING 
OUR VULNERABLE 
CUSTOMERS 

Our Vulnerable Customer Programme is 
focused on the following key areas: financial 
abuse, addiction, dementia, mental health, 
accessibility and economic resilience. In 2020, 
we introduced a system to record when 
someone needs additional support;  
a customer just needs to tell us once and  
we can provide consistent support.   

BREXIT SUPPORT 
AT EVERY STAGE

We have been preparing for Brexit for the 
past four years. We provide the SBCI Working 
Capital and Future Growth Loan schemes 
alongside our wider working capital, long-
term funding and foreign exchange supports 
to meet our customers’ needs. On top of that, 
we have a dedicated Brexit helpline, an online 
Brexit Hub and 32 Brexit Advisors across 
Ireland supporting our customers to manage 
their business through Brexit. 

‘s

AIB Group plc Annual Financial Report 2020

Annual Review Our Strategy

27

1

2

3

4

5

6

TWO MORTGAGE 
RATE REDUCTIONS

In September, we introduced a range of Loan-to-Value 
(LTV) fixed rate mortgages, from as low as 2.25%. 
This followed our fixed rate reduction in February.

€300m

SOCIAL  
HOUSING  
FUND

In October, we launched a new €300m social housing fund for 
Approved Housing Bodies (AHBs) and experienced developers 
in order to deliver over 2,000 new social housing units across 
Ireland. This followed the full allocation of our previous €100m 
Social Housing Fund, which helped deliver over 800 social 
housing units over the past two years. 

IRELAND’S 
FIRST DIGITAL 
MORTGAGE

We launched Ireland’s first end-to-end 
online digital mortgage in February. 
First-time house buyers and movers can 
conduct their entire mortgage application 
process online; completing an application 
in minutes, uploading documents, securing 
approval-in-principle and drawing down 
their mortgage.

IGNITING DREAMS  
& AMBITIONS

In 2020, we quickly changed the format of our Future Sparks Festival as 
a result of COVID-19 restrictions. The one-day festival which was due 
to host over 10,000 students was quickly transformed into an exciting 
eight-part series of online events in April – the AIB Future Sparks 
Festival Series. The series aimed to inspire and educate students to 
plan their future careers with positivity, confidence and purpose. 

28

Our Strategy

Annual Review

AIB Group plc Annual Financial Report 2020

OUR STRATEGY

SIMPLE  
& EFFICIENT

Our organisation, technology and partnering strategies drive efficiency in our
back-, middle- and front-office operations. We foster a culture of cost-awareness  
and accountability, simplifying our processes and ways of working.

Having completed the upgrade of our digital banking platforms 
to meet the requirements of open banking, we are strongly 
positioned to leverage our extensive digital distribution network 
to provide an extended range of products and services. With  
1.72 million active digital banking customers engaging with us 
every day, AIB has by far the largest digital banking network 

in Ireland and one of the most-used banking apps in Europe. 
Our priority is to continue developing our digital capability, 
streamlining services and aligning our operating model and 
ways of working to ensure we can serve our customers however, 
wherever and whenever they need us.

MEASURE

OUTCOMES 2020

MEDIUM-TERM TARGETS (END 2023)

ABSOLUTE  
COST BASE1 
Cost of running the business,  
excluding exceptional costs

€1,527m

<€1.35bn

DIGITALLY ACTIVE  
CUSTOMERS
Number of active customers 
on digital channels

1.72 million

>2.25 million 

1. Before bank levies, regulatory fees and exceptional items. For exceptional items see pages 64 and 73. The Medium-Term target excludes potential inorganic opportunities.

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AIB Group plc Annual Financial Report 2020

Annual Review Our Strategy

29

1.39m

ACTIVE MOBILE 
CUSTOMERS

2.65m

TRANSACTIONS  
IN ONE DAY - A NEW 
MILESTONE 

OVER 80%  
COLLABORATING 
REMOTELY

When the pandemic hit, we enabled our 
employees to continue to support our 
customers remotely. At the height of the 
pandemic, over 80% of our people were 
working away from their usual AIB location.

Throughout 2020, our availability of service remained over  
99.9% despite the rapid move of our workforce to a remote 
setting. Indeed, we even reached new milestones: in Ireland,  
we experienced our busiest day ever for point of service (POS)  
on 23 December, with 2.65 million transactions, and our busiest  
day ever for mobile transactions on 1 December, with 2.3 million  
API Quick Balance and Login connections. 

66%

INCREASE IN 
DIGITAL WALLET 
PAYMENTS

END-TO-END 
DIGITAL SFS

Our online Standard Financial 
Statement (SFS) project digitised 
what was a paper-based credit 
restructure by using Docusign.  
This has, importantly, saved our 
customers time, while also saving 
15,000kg of wood, 160,000l of  
water, 34,000l of carbon and  
1,000kg of waste. 

MAKING 
PAYMENTS EASY 
WITH PAYZONE

Payzone launched Easy Payments Plus (EPP) 
in September to provide a simple and secure 
online platform for clubs, charities, schools 
and SMEs to communicate, collect payments 
and manage data in a GDPR-compliant way. 
Given COVID-19 restrictions, EPP enabled 
not-for-profit organisations to continue to 
collect donations and helped businesses 
manage their online payments.

‘s30

Our Strategy

Annual Review

AIB Group plc Annual Financial Report 2020

OUR STRATEGY

RISK  
& CAPITAL

We maintain a strong risk management framework, high asset quality and robust 
capital levels. We deploy our capital efficiently through effective risk model 
development, evolved risk pricing and our strategic business model choices. 

We moved quickly to carry out stress testing analysis of the 
potential impacts of COVID-19. This informed an early review 
of our Risk Appetite Statement (RAS) as well as an earlier-than-
planned issuance of €625m AT1 and €1bn Tier 2 capital.  
We have significantly increased the level of credit review 
throughout the year to ensure early engagement with our 

customers and early recognition of credit losses in our  
accounts. In addition, we have maintained our CET1  
capital target at >14%. The Group ended the year with a 
higher total capital position than 2019 despite recording a 
comprehensive 240 basis points of credit provision charge  
during the year.

MEASURE

OUTCOMES 2020

MEDIUM-TERM TARGETS (END 2023)

RETURN ON 
TANGIBLE EQUITY1
A measure of how well capital  
is deployed to generate  
earnings growth

(11.2)%

>8%

CET1 RATIO2 
(FULLY LOADED)
A measure of our ability to withstand  
financial stress and remain solvent

15.6%

>14% 

1. For further information see the ‘Capital’ section on page 78. The Medium-Term target excludes potential inorganic opportunities. 
2. The Medium-Term target excludes potential inorganic opportunities.

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AIB Group plc Annual Financial Report 2020

Annual Review Our Strategy

31

€625m

AT1 ISSUANCE

A REFRESHED 
STRATEGY TO 
2023

On 2 December, our CEO and CFO 
communicated a refreshed strategy with a 
renewed focus on costs at a live, virtual event 
from our Headquarters in Molesworth St, 
Dublin. Recommitting to two of the medium-
term financial targets that were set in March 
– CET1 of >14% and ROTE of >8% – we 
extended our outlook to 2023 and reset our 
annual absolute cost base target to €1.35bn. 

RAISING RISK 
AWARENESS

In December, everyone in AIB 
Group was invited to take part 
in Risk Awareness Week – Risk 
in Conversation. As most of us 
were working remotely, the 
activities took place virtually, which 
included senior leader roundtables, 
training, discussions, blogs, videos 
and live panel discussions with 
Executive Committee members 
and external speakers.

€1bn

GREEN BOND 
ISSUANCE

Having published our Green Bond Framework in 2019, AIB 
became the first Irish bank to enter the growing green bonds 
market in September 2020. We were also only the second bank 
in Europe to issue subordinated Tier 2 green bonds, raising €1bn 
of capital to support lending towards sustainable projects and 
further strengthening our capital. 

STRONG CAPITAL 
POSITION

We maintained a very strong CET1 ratio 
of 15.6%, well in excess of regulatory 
requirements and our medium-term target  
of > 14%. A geographically diverse and quality 
investor demand enabled us to optimise our 
capital structure in 2020 through the issuance 
of additional AT1 and Tier 2.

SRI BOND 
FRAMEWORK

As an established, buy-to-hold bond investor, AIB is in a position to 
help facilitate the transition to a more sustainable global economy. 
So, in June, we launched our Socially Responsible Investment (SRI) 
Bond Framework, to fund domestic and international projects 
aimed at global sustainability, carbon emission reduction, and 
social improvement.

32

Our Strategy

Annual Review

AIB Group plc Annual Financial Report 2020

OUR STRATEGY

TALENT  
& CULTURE

We ensure that we have the right talent, skills and capabilities within the 
organisation to fulfil our purpose and execute our strategy. We enable 
talent effectiveness through a diverse and inclusive culture that is built 
on accountability, collaboration and trust.

In March 2020, we launched new values and associated  
behaviours for our people – Be One Team, Own the Outcome, 
Show Respect, Eliminate Complexity and Drive Progress. Just 
days later, COVID-19 restrictions were in place across our
locations and employee wellbeing came to the fore. We 
‘checked in’ with our people with short, regular surveys 

throughout the year, ensuring we received ongoing feedback. 
We recognise that, in building a strong culture, we require the 
right risk culture, practicing risk management every day. We also 
continued to progress our diversity and inclusion agenda, and 
were again recognised in the third Balance for Better report in 
November as the joint-most gender-balanced Board in Ireland.

MEASURE

OUTCOME 2020

LONG-TERM TARGET

DIVERSITY
Women as % of management

41%

GENDER  
BALANCED

 EMPLOYEE CHECK-IN SURVEY*, NOVEMBER 2020

RESPONDENTS AGREED

STATEMENT

85% 

80% 

86% 

* Based on 54% participation rate.

AIB is concerned about employee health and wellbeing.

I have confidence in the leadership of the AIB to successfully manage emerging challenges.

AIB is supporting employees to adapt to new ways of working. 

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AIB Group plc Annual Financial Report 2020

Annual Review Our Strategy

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BE ONE TEAM
OWN THE OUTCOME
DRIVE PROGRESS
SHOW RESPECT
ELIMINATE COMPLEXITY

AN AUGMENTED 
WELLBEING 
PROGRAMME

To ensure the wellbeing of our employees, we launched digital 
apps Gympass and PepTalk, enabling our staff to complete 
thousands of wellbeing courses virtually. We also organised 
live virtual events, such as family quizzes and concerts, to 
entertain while raising money for charity. And in September, our 
#TimetoTalk campaign encouraged colleagues to reach out and 
support each other.

THE RIGHT TO 
DISCONNECT

In July, AIB was the first 
organisation in Ireland 
to implement a Right 
to Disconnect policy, 
having engaged with the 
Financial Services Union.  
This ensures our people 
can ‘switch off’ outside of 
working hours.

OUR NEW 
VALUES AND 
BEHAVIOURS

Following much consultation across the 
business, we launched our new values and 
associated behaviours in March 2020 – just 
as COVID-19 hit our shores. These new values 
helped us face this challenge as one team.

WINNERS 
IRISH HR
CHAMPION:  
USE OF 
TECHNOLOGY 
IN HR

‘CHECKING IN’ 
WITH EMPLOYEES

We launched three ‘Check-in’ surveys with 
employees – in April, July and November – 
to find out just how we could support each 
other during the pandemic. Our survey in 
November showed: increased confidence in 
the leadership of AIB into the future; 9 out of 
10 employees feel supported in new ways of 
working; and 85% of participants agreed that 
AIB is concerned for their wellbeing. 

34

Our Strategy

Annual Review

AIB Group plc Annual Financial Report 2020

OUR STRATEGY

SUSTAINABLE 
COMMUNITIES

We play a leadership role in creating innovative propositions and partnerships 
to help our customers in the transition to a low-carbon economy. We make a 
meaningful contribution to the sustainability of the societies in which we operate. 

We have a duty and responsibility to enable an accelerated 
transition to a low-carbon economy. In 2019, we first pledged  
to do more, and so we did in 2020. Financially, we exceeded  
our target of €1bn in green lending and raised €1bn in our first 
green bond issuance. Socially, we launched the AIB COVID-19 
Research Hub, matched funds raised by employees as part of 

our AIB Together community programme, backed vital social 
housing development and supported various education 
initiatives. We supported Climate Finance Week in Ireland, 
hosting our annual Sustainability Conference to a virtual 
audience of 5,100. And we made a steadfast commitment:  
by 2030 we will operate on a net zero carbon emissions basis.

MEDIUM-TERM (END 2023)

LONG-TERM 

MEASURE

OUTCOMES 2020

TARGETS

REDUCTION  
IN EMISSIONS1
% reduction in Scope 1 & 2  
emissions from operations 
year-on-year

24%

NET ZERO BY 2030

GREEN FINANCE
Amount of lending for 
sustainability purposes

€1.5bn

€1bn per year

1. Our CO2 emissions are reported one year in arrears – Scope 1 and 2 emissions reported in 2020 were generated in 2019. In 2020, we committed to a target of Net Zero by 2030. 

 
TARGET FOR

NET 
ZERO

BY 2030

We want to reduce our carbon footprint and 
help our customers to make the transition 
to a low-carbon economy. That’s why, in 
November, we committed to achieving 
carbon neutrality across our operations by 
2030, using a net zero approach. This means 
we will reduce our own emissions while also 
actively removing greenhouse gases from the 
atmosphere. We have also set an ambition for 
our green and transition lending to account 
for 70% of lending to new customers by 
this time. And by 2040, we hope to align 
our customer lending portfolio across all 
sectors to net zero carbon emissions (with the 
exception of agriculture, which is aligned to 
the Government’s Climate Action Plan).

AIB Group plc Annual Financial Report 2020

Annual Review Our Strategy

35

1

2

3

4

5

6

€1.5bn

FINANCING SUSTAINABILITY

In 2020, our green finance totalled €1.5bn, supporting  
sustainable projects and initiatives across Ireland and the UK. 
Meanwhile, renewable energy lending continues to be one of the 
fastest growing parts of our balance sheet. Our Energy, Climate 
Action and Infrastructure portfolio performed well against the 
backdrop of COVID-19 uncertainty. 

30 YEARS 
OF GAA

This is AIB’s 30th year of 
partnership with the GAA. 
We are extremely proud 
to sponsor the All-Ireland 
GAA Football and Hurling 
Club Championships, the 
All-Ireland Camogie Club 
Championships and the 
GAA All-Ireland Senior 
Football Championships. 

PARTNERING WITH 
RESPONSIBLE 
SUPPLIERS

Third party suppliers are important to AIB 
and each plays a different part. And so, 
in October, we launched our Responsible 
Supplier Code, which reflects our values. It 
sets out the minimum standards to which 
we hold ourselves, and which we expect 
our suppliers to also adopt.

ENVIRONMENTAL 
IMPACT THROUGH 
FINANCE

In July 2020, we published a list of excluded business activities; 
activities with negative environmental impacts that AIB Group 
will not finance, such as deforestation and nuclear power 
generation. Initially, this was implemented in parts of our 
CIB segment, and since 29 January 2021, this rule applies to 
all business customers with a Gross Connected Exposure of 
>£/€300k and who are relationship-managed.

‘s36

Sustainability in AIB

Annual Review

AIB Group plc Annual Financial Report 2020

SUSTAINABILITY IN AIB

OUR CLIMATE 
RISK DISCLOSURES

AIB became a supporter of the Financial Stability 
Board’s Taskforce on Climate-related Financial 
Disclosures (TCFD) in 2019, and we are making our 
first disclosures with reference to the TCFD in 2020.

HELPING OUR CUSTOMERS 
BECOME MORE SUSTAINABLE

We have published our Sustainability Report 
2020 to GRI standards and it is available to view 
on aib.ie/sustainability. We recommend doing 
so in conjunction with this Annual Financial Report 
as it provides further detail and examples of the 
progress we made in our sustainability strategy last 
year. For the first time, we have made disclosures 
with reference to the Taskforce on Climate-related 
Financial Disclosures (TCFD) within the Sustainability 
Report, having become a supporter of the TCFD 
in September 2019. Below is a summary of 
these disclosures.

Governance
The Board maintains oversight of climate change 
as it relates to AIB and reviews material items. The 
Board, along with the Executive Committee, also 
maintains oversight of climate-related metrics on 
the AIB Group Scorecard. Sustainability is integral 
to AIB’s operations, and we provided training 
(including environmental, social and governance 
(ESG) regulatory training) at Board, Executive 
Committee and all-employee levels. Sustainability 
is also integrated into our strategic planning and 
investment process. We have reviewed existing 
and emerging regulatory requirements and have 
implemented a multi-year programme to deliver on 
these evolving requirements.

“  THIS IS THE DECADE FOR 

CHANGE AND AIB IS  
COMMITTED TO BEING A 
CHANGE-MAKER TO ENABLE 
ACTION AND MEANINGFUL  
PROGRESS”

GREEN MORTGAGE

GREEN CAR FINANCE

GREEN PERSONAL LOAN

SUSTAINABILITY LINKED LOAN

GREEN BOND FRAMEWORK

SRI BOND FRAMEWORK

opportunities for key sectors using the TCFD’s 
physical and transition risk categorisations and 
qualitative scenarios aligned to the Network of 
Central Banks and Supervisors for Greening the 
Financial System (NGFS) recommendations. We have 
quantified opportunities to finance the transition to a 
low-carbon economy in certain business areas and 
launched a number of new propositions including 
our green mortgage, electric vehicle proposition and 
green consumer loan. We issued our first green bond 
in 2020 for €1bn as well as a number of sustainability 
linked loans (SLLs). And we have identified the 
lending portfolios where we need to update lending 
policies to achieve the lower-carbon-intensive 
metrics across our loan book.

Strategy
Sustainable Communities was integrated as a 
fifth pillar of our strategy in 2020, with a specific 
focus on climate action. We identified risks and 

Risk Management
We have developed a defined exclusions list of 
lending activities for customers with an exposure 
greater than €300,000, which is integrated 
into our Group Credit Risk policy and published 

AIB Group plc Annual Financial Report 2020

Annual Review Sustainability in AIB

37

WASTE

WATER

BUSINESS TRAVEL
& FLEET

EMPLOYEE
COMMUTING

1

2

3

4

5

6

81 

74

TONNES OF CO2

186 

184

TONNES OF CO2

4,250 

4,421

TONNES OF CO2

4,764 

4,287

TONNES OF CO2

DOWN 10%

DOWN 1%

UP 4%

DOWN 10%

Bryan Daniels, winner of Overall and 
Sustainable Farming Grassland Farmer 
of the Year at Teagasc Grass10 in 2020, 
with his wife Gail and three children.

EMPLOYEE
COMMUTING

IT & PAPER

FUEL (OIL & GAS)
& REFRIGERANTS

ELECTRICITY

4,764 

TONNES OF CO2

DOWN 10%

TONNES OF CO2

557

DOWN 17%

externally, and ESG considerations are integrated in 
4,287
671 
Corporate and Institutional Business Banking (CIB) 
credit applications. Qualitative statements relating to 
climate risk have been integrated into our Material 
Risk Assessment (MRA) and Risk Appetite Statement 
(RAS). We launched a Responsible Supplier Code in 
2020, setting out our expectations for suppliers in 
relation to carbon reporting and sustainability practice. 
And we stood up a multi-year programme to deliver 
on emerging regulatory requirements and our own 
climate risk ambition, including integration into our 
Risk Management Framework.

4,478 

DOWN 6%

TONNES OF CO2

4,209

14,321 

Metrics and Targets
10,025
We have a number of net zero long-term targets, 
TONNES OF CO2
which were approved by our Board. We have annual 
green lending targets in place, we disclose our green 
financing and operational footprint metrics, and we 
are quantifying the emissions intensity of our loan 
book. We are committed to setting science-based 
return flights from 
targets in collaboration with the Science Based
Dublin to London!
Targets initiative (SBTi).

17,883

DOWN 30%

This saving is equivalent to 
the emissions avoided from 

THIS YEAR WE REDUCED 

OUR CARBON FOOTPRINT BY 16%

OUR ENVIRONMENTAL IMPACT

OUR CARBON REDUCTION PATHWAY1

LOOKING AHEAD – WHERE OUR ENERGY IS FOCUSED

24,559

TONNES OF CO2e

25K

20K

15K

10K

19,528

TONNES OF CO2e

POWER PURCHASE AGREEMENT

PROPERTY FOOTPRINT

14,809

TONNES OF CO2e

REMOVAL OF OIL AND GAS HEATING

WAYS OF WORKING

2014

2018

2019

SCIENCE BASED TARGETS

AIB’s Scope 1 & 2 emissions have reduced by 40% from 2014

All fuel energy related activities (electricity, gas, business travel, employee commuting) exclude well-to-tank emissions.  These are the upstream emissions associated with extracting, 
refining and transporting fuel/energy to the end-user. Total well-to-tank emissions are 5,512 tonnes of CO2e.

For more details, see our Sustainability Report 2020, which is 
available on our website: aib.ie/sustainability

1.  Our CO2 emissions are reported one year in arrears. Emissions reported in 2020 were generated in 2019.

38

AIB In Our Communities

Annual Review

AIB Group plc Annual Financial Report 2020

AIB IN OUR COMMUNITIES

OUR AIB TOGETHER 
COMMUNITY 
PROGRAMME

AIB and our people have a long history of fundraising, both locally and nationally. In 
2020, this came to the fore, with funds being raised and going to vital causes during 
the COVID-19 pandemic. AIB Together is our bankwide community programme, 
partnering with charities FoodCloud, Soar, ALONE, Pieta, Age NI and Age UK and 
creating volunteering opportunities for employees. Here are just some examples 
of the fundraising initiatives that took place across AIB in 2020.

THE AIB 
COVID FUND

In April, we launched the AIB COVID 
Fund, matching money raised by staff 
to support our charity partners during 
the pandemic. In 2020, over €700,000 
was donated from this fund in total.

ENABLING PIETA, 
ALONE, AGE NI 
& AGE UK

In 2020, our fundraising enabled: Pieta to 
provide 7,700 hours of critical counselling 
services to those in distress; ALONE to 
support 15,000 older people facing a 
variety of challenges across Ireland; and 
Age NI and Age UK to provide over 14,000 
Dementia Care Sessions and over 7,000 Day 
Care Sessions and answer 23,330 calls from 
older people who needed support.

OUR PARTNERSHIP 
WITH FOODCLOUD

FoodCloud is a multi-award-winning social enterprise that 
enables the redistribution of surplus food from industry to 
the charity sector. 2018-2020 marked our first three-year 
partnership with FoodCloud, helping to triple its impact in 
that time. We share FoodCloud’s vision of building more 
sustainable communities where no good food goes to waste, 
and we’re so happy to embark on another three-year journey 
with this incredible organisation.

BRANCH 
NETWORK 
CHARITY 
RESPONSE

At the onset of the pandemic, 
every branch was provided 
€1,000 or £1,000 to help support 
local community efforts. As a 
result, AIB supported over 600 
local charities in 2020. 

AIB Group plc Annual Financial Report 2020

Annual Review AIB In Our Communities

39

1

2

3

4

5

6

AIB ALL 
TOGETHER 

In June, our people came 
together on one day for an AIB 
‘All Together’ 5km virtual walk 
and raised over €55,000 for our 
partner charities.

VIRTUALLY 
FUNDRAISING 

Some of our annual charity initiatives went online 
and together we raised: €40,000 for Movember; 
€23,000 for Focus Ireland’s ‘Shine a Light’ appeal, 
and; €25,000 for Temple Street.

HELPING TEENS SOAR 

Soar delivers early-intervention, preventative 
wellness workshops for teenagers. In 2020, AIB’s 
partnership helped shift these workshops online 
and develop longer-term programmes.

THE TOUGHEST 
SEASON

In December, we commissioned The 
Toughest Season photobook – a collection 
of images from an extraordinary season 
in GAA – all proceeds of which go to our 
charity partners.

TECH2STUDENTS

In April, we partnered with Trinity College 
Dublin’s Tech2Students Programme 
to provide 450 disadvantaged students 
with laptops.

24 YEARS 
OF JUNIOR 
ACHIEVEMENT 

We have partnered with Junior 
Achievement Ireland since its inception 
in 1996, and over 1,000 of our colleagues 
have helped kids understand the 
importance of education. In 2020, 47,000 
students in 549 schools benefited from 
Junior Achievement Ireland programmes.

40

Non-Financial Statement

Annual Review
Annual Review

AIB Group plc Annual Financial Report 2020
AIB Group plc Annual Financial Report 2020

NON-FINANCIAL STATEMENT

OUR NON-FINANCIAL 
STATEMENT

Our non-financial statement is intended to comply with the European 
Union (Disclosure of Non-Financial and Diversity Information by certain 
large undertakings and groups) Regulations 2017.

We have set out information on our business 
model on pages 4-6 of this report and below 
offers some high-level information to provide an 
understanding of the development, performance, 
position and impact of our activity in the four non-
financial matters. We have provided references to 
supplemental information in this report and in our 
Sustainability Report 2020, which is published to 
the Global Reporting Initiative (GRI) Standards. 

In AIB, policies and codes are in place to enable 
us to operate our business in a responsible and 
sustainable way. Below we have set out some 
of the key policies related to Non-Financial 
Reporting Directive (NFRD) requirements, and 
provided links to the associated principal risks 
and key performance indicators (KPIs) for each 
matter. Our Sustainability Report 2020 contains 
more information.

ENVIRONMENTAL MATTERS

POLICIES

DESCRIPTION

Environmental Policy

Our Environmental policy, sponsored by the Chief Operating Officer designate, is focused on the direct impact of our 
own operations on the environment, including minimising harmful emissions and the consumption of materials and 
natural resources. It is publicly available on aib.ie/sustainability and reviewed annually. AIB is certified to ISO 14001 for 
environmental management.

Energy Policy

We are committed to conducting our business and operations as energy efficiently as possible. Our Energy policy, 
sponsored by the Chief Operating Officer, sets out the key principles that underpin decisions we make to deliver 
continuous improvement in energy consumption. It is publicly available on aib.ie/sustainability and reviewed annually. 
AIB is certified to ISO 50001 for energy management. 

Group Credit Risk 
Policy

In July 2020, we published a list of excluded business activities; those activities with negative environmental impacts 
such as deforestation and nuclear power generation. Initially, this was implemented in parts of our CIB segment. It 
has been incorporated into our Group Credit Risk policy, which supports the management of Credit Risk across the 
Group. The policy rules now prohibit providing new money for any term lending facilities to businesses, or any of their 
subsidiaries, involved in the excluded business activities. This policy was approved by our Board in October 2020. Since 
29 January 2021, this rule applies to all business customers with a Gross Connected Exposure of >£/€300k and who are 
relationship-managed. The list is publicly available on aib.ie/corporate/sector-expertise/excluded-activities.

Project Finance 
Policy

Our Project Finance policy, approved by our Group Credit Committee, guides our climate-related lending assessments 
and decisions for long-term infrastructure, industrial projects and public services. Within credit assessment due diligence, 
assets that are likely to have significant effects on the environment by virtue of their size, nature or location must undergo 
an environmental impact assessment (EIA) which will have to be submitted to competent authorities when applying for 
project development. AIB may rely on analysis provided by external parties to support our assessment.

KPIs

Our main KPIs for environmental matters are Reduction in Emissions and Green Finance metrics, set out in our  
Non-Financial Performance on page 3.

Principal Risks

Operational Risk (see page 164) and Credit Risk (see page 87).

1

2

3

4

5

6

AIB Group plc Annual Financial Report 2020
AIB Group plc Annual Financial Report 2020

Annual Review Non-Financial Statement
Annual Review

41

SOCIAL & EMPLOYEE MATTERS

POLICIES

DESCRIPTION

Code of Conduct

Diversity  
& Inclusion Code

Our Code sets out how we are expected to behave in a manner consistent with our values and asks us, individually and 
collectively, to Do the Right Thing. It applies to anyone working in AIB. All employees are required to adhere to our Code 
of Conduct and complete a declaration of compliance with our Code as part of their annual performance management 
process. Annual e-learning on the Code is mandatory for all employees. We report annually to the Board Audit 
Committee on the Code; on training completed on it and any breaches. The Code is available on aib.ie/sustainability. 

The ethos of our Diversity & Inclusion Code is that respecting, developing and harnessing the talents of all our employees 
creates an inclusive and supportive organisation that delivers a superior experience for all our customers, provides an 
extraordinary place to work for our employees, and brings an appropriate financial return for our shareholders and  
the economies within which we operate. It operates as part of a suite of policies and standards that support our  
Code of Conduct. It is available on aib.ie/sustainability.

Health  
& Safety Policy

The safety of our customers and employees is paramount. Our Health & Safety policy forms part of our Safety Statement. 
It sets out the practical steps each of us must take to ensure the safety of our employees, customers, contractors, visitors 
and our workplaces, and defines and communicates the roles and responsibilities for health and safety throughout AIB.  
It is supported by training (online and classroom options) and regular accident awareness communications. 

We report annually to the Board on health and safety activities. While over 80% of our employees were able to work from 
home during the pandemic, to ensure that employees who needed to be onsite knew how to be safe in the workplace, 
we developed an e-learning course: Working Safely in AIB During the COVID-19 Pandemic. We implemented robust 
structures and new practices to support a sustained service while protecting customers and employees.

Social Housing Policy

Our Social Housing policy, which is part of our Credit Risk policy suite, supports lending to our customers for social 
housing and helps us to manage and mitigate the associated risks. Credit Risk develop and maintain policies to ensure 
responsible lending practices, aligned with our Risk Appetite Statement (RAS). It was approved by our Group Credit 
Committee. 

KPIs

• Code of Conduct training – In 2020, 93.2% of employees completed this training. We target a completion rate of 90% 

annually, to allow for staff who are on leave during the training period. On returning from leave, employees are 
expected to complete the training. 

• Diversity – Women as a % of management is one of our non-financial performance metrics – see page 3. At year end 

we had 56% female representation on both our Board and Executive Committee.

•  Social housing finance – In 2020, we launched a new €300m social housing fund to help approved housing bodies and 

developers deliver more than 2,000 social housing units.

Principal Risks

People and Culture Risk (see page 167) and Credit Risk (see page 87).

RESPECT FOR HUMAN RIGHTS

POLICIES

DESCRIPTION

Human Rights 
Commitment

Code of Conduct

Responsible  
Supplier Code

Modern Slavery 
Statement 2020

Our Human Rights Commitment sets out how AIB is complying with all of the applicable laws and respecting the 
internationally recognised human rights. This commitment applies to all of the relationships that AIB establishes with 
our customers, suppliers, employees and the communities in which we operate. As it was recently launched, we will 
undertake a due diligence process in 2021 to identify any remedies required and continue to embed the reporting  
across the Group.

Our Code sets out how we are expected to behave in a manner consistent with our Values and asks us, individually and 
collectively, to Do the Right Thing. It applies to anyone working in AIB. We don’t partner with or buy from organisations 
that we know to breach human rights or fair practices. Annual e-learning on the Code is mandatory for all employees.  
We report annually to the Board Audit Committee on the Code, on training completed on it and any breaches. It is 
available on aib.ie/sustainability.

Launched in October, our Responsible Supplier Code sets out our expectation that our suppliers conduct their business in 
a fair, lawful and honest manner with all their stakeholders, employees, subcontractors and other third parties. It includes 
expectations on human rights, health, safety and welfare, supply chain, diversity and inclusion. Suppliers are expected to 
comply with it, along with all applicable laws, regulations and standards in the countries in which business is conducted. 
Our suppliers may be asked to provide a written attestation that they have read and understood the Code and will abide 
by it. It is available on our Suppliers Portal on aib.ie/suppliers.

AIB recognises our responsibility to comply with all relevant legislation, including the UK Modern Slavery Act 2015, and 
we release an annual AIB Group Statement on Modern Slavery. Our 2020 statement, published in July, sets out the steps 
we took during 2019 to prevent modern slavery and human trafficking (“Modern Slavery”) in our business and supply 
chains. An update will be published later in 2021. The current statement is available on aib.ie/content/dam/aib/group/
Docs/modern-slavery-statement-2020.pdf 

42

Non-Financial Statement

Annual Review
Annual Review

AIB Group plc Annual Financial Report 2020
AIB Group plc Annual Financial Report 2020

RESPECT FOR HUMAN RIGHTS CONTINUED

POLICIES

DESCRIPTION

Data Protection 
Policy

This policy is part of the Regulatory Compliance Risk Management Framework. It aims to ensure that processes and 
controls are in place to minimise the risk of unfair or unlawful data processing and all employees understand the 
responsibilities and obligations that must be adhered to under Data Protection regulation. It applies to our entire 
operation, including our suppliers. Material changes to the policy must be approved by our Group Risk Committee. While 
this policy is not publicly available, our Data Protection Notice and other information, including information on customers’ 
data rights, is available on aib.ie/dataprotection. 

Data Ethics  
Principles

In 2020 we published our Data Ethics Principles. These principles will ensure we continue to take an ethical approach on 
topics like data privacy, fairness, transparency and equity, by applying them to all our data activities in areas like AI and 
algorithmic design and data-driven technology development.

KPIs

We report on these metrics annually in our Sustainability Report:

•  Breaches of data privacy – In 2020, we received 24 complaints from the Data Protection supervisory authorities in 

Ireland and the UK regarding breaches of data privacy. The majority of these complaints related to alleged failures to 
comply with data subject access requests. Nineteen of these complaints were closed by the supervisory authorities 
following engagement with AIB. 

•  Personal data breaches – In 2020, we reported 133 breaches under GDPR to the Data Protection supervisory authorities 
in Ireland and the UK. While these may include losses of customer data or inaccuracy, the majority of the breaches we 
reported related to unauthorised disclosure of personal data.

Principal Risks

People and Culture Risk (see page 167), Operational Risk (see page 164) and Regulatory Compliance Risk (see page 165).

BRIBERY & CORRUPTION

POLICIES

DESCRIPTION

Anti-Bribery & 
Corruption Policy

AIB believes in open and fair competition. We do not engage in or accept any form of bribery, collusive anti-competitive 
discussions or agreements. We do not abuse our position in any of the markets that we operate in to gain unfair  
or unethical advantage. This policy complies with applicable anti-bribery and anti-corruption legislation  
in all the jurisdictions in which we operate. It forms part of our Code of Conduct and it is publicly available on  
aib.ie/sustainability.

Conflicts  
of Interests Policy

Financial Crime  
Policy

Conflict of interest situations may arise between the interests of two or more parties, (whether directly or indirectly 
involved) in any situation. It is the result of any activities, interests or relationships that interfere with (or appears to 
interfere with) the ability of employees, agency workers or contractors, or of AIB to act in the best interests of our 
customers, employees, or AIB as an organisation. This policy provides a clear statement of the standards for recognising 
and preventing potential conflicts of interests and for managing conflicts of interests where they cannot be avoided. All 
employees are required to complete annual Conflict of Interests training which includes anti-bribery and anti-corruption 
matters. The policy forms part of our Code of Conduct and it is publicly available on aib.ie/sustainability.

In AIB we have a robust Financial Crime Framework, which includes our Financial Crime policy and standards on Anti-
Money Laundering (AML)/Countering the Financing of Terrorism (CFT), Fraud and Group Sanctions. The policy and 
standards are embedded within our operating procedures. They set out the general principles that will assist AIB in 
detecting and preventing money laundering, terrorist financing and fraud, and protect the bank and its employees from 
being misused for criminal purposes. All employees are required to complete annual mandatory training in financial 
crime. Customer-facing employees, employees involved in the investigation of suspicious activity and compliance 
employees are required to complete additional bespoke training for their roles at least annually. Our Board receives 
regular bespoke training on financial crime issues from our Money Laundering Reporting Officer.

KPIs

Conflicts of Interests training – 91.5% completion in 2020. We target a completion rate of 90% annually, to allow for staff 
who are on leave during the training period. On returning from leave, employees are expected to complete the training.

Principal Risks

Regulatory Compliance Risk (see page 165) and Conduct Risk (see page 166).

For more details, see our Sustainability Report 2020, which is 
available on our website: aib.ie/sustainability

AIB Group plc Annual Financial Report 2020
AIB Group plc Annual Financial Report 2020

Annual Review Non-Financial Statement
Annual Review

43

1

2

3

4

5

6

44

Governance in AIB

Annual Review

AIB Group plc Annual Financial Report 2020

GOVERNANCE IN AIB

OUR CORPORATE 
GOVERNANCE  
IN ACTION

Strong corporate governance underpinned the Board’s decision-making  
throughout 2020 as it managed the impacts of the COVID-19 pandemic.

In considering the far-reaching impacts of 2020’s 
global events on each of AIB’s five stakeholder 
groups, the Board devoted substantial time to 
ensure stakeholder impacts were thoroughly 
assessed and all decisions were taken in a 
considered, timely manner. From March to 
the end of June, the Board met on a weekly 
basis to deal with the challenges arising from 
the COVID-19 pandemic, which impacted all of 
our stakeholders. We continue to implement our 
corporate governance standards by way of a 
comprehensive and coherent suite of frameworks, 
policies and procedures. 

Such procedures were robustly tested in 2020 as 
the Board, and AIB Group as a whole, transitioned 
to operating from multiple locations and through 
various means of technology. Since March, 

we have held all our Board and Committee 
meetings virtually, with minimal disruption 
to the Board fulfilling its mandate.

Although the major focus of the year was on the 
pandemic, the scale and impact of which was 
unforeseen, the Board continued to strengthen 
the Group’s corporate governance standards. 
In order to enhance collective skills and experience, 
we added a new Board Advisory Committee – 
the Technology & Data Advisory Committee – 
and proceeded with a number of director search 
processes. An overview of the Board’s focus 
throughout 2020 is available on page 180. 

See an overview of the Board’s governance 
structure below:

AIB GROUP BOARD

BOARD AUDIT
COMMITTEE

BOARD RISK 
COMMITTEE

REMUNERATION
COMMITTEE

NOMINATION  
& CORPORATE 
 GOVERNANCE
COMMITTEE

SUSTAINABLE
BUSINESS  
ADVISORY 
 COMMITTEE

Independently 
oversees the quality 
and integrity of the 
Group’s accounting 
policies, financial 
reporting and 
disclosure, internal 
control framework  
and audit, as well 
as the mechanisms 
through which 
employees may  
raise concerns. 
See page 188 for 
further information.

Fosters sound risk 
governance across  
the Group’s 
operations,  
overseeing risk 
management 
and compliance 
frameworks to  
include the risk 
appetite profile 
and the overall risk 
awareness across  
the Group. 
See page 193 for   
further information.

Oversees the design 
and implementation 
of the Group’s 
Remuneration Policy 
and the operation of 
remuneration policies 
and practices with 
particular reference 
to certain senior 
management. 
See page 199 for  
further information. 

Oversees Board and 
Executive Committee 
succession planning 
and keeps the 
Board’s governance 
arrangements 
and corporate 
governance 
compliance  
under review.  
See page 196 for 
further information. 

Supports the 
Group’s sustainable 
business strategy, 
which includes the 
development and 
safeguarding of the 
Group’s social license 
to operate. 
See page 181 for 
further information.

TECHNOLOGY  
& DATA ADVISORY 
COMMITTEE

Reviews and 
challenges the 
strategy, governance 
and execution of 
matters relating to 
technology and data.
See page 182 for 
further information.

BOARD 
COMMITTEE

BOARD 
COMMITTEE

BOARD 
COMMITTEE

BOARD 
COMMITTEE

ADVISORY 
COMMITTEE

ADVISORY 
COMMITTEE

AIB Group plc Annual Financial Report 2020

Annual Review Governance in AIB

45

AIB NON-EXECUTIVE DIRECTORS 
AS AT 31 DECEMBER 2020

GENDER DIVERSITY

AGE

BOARD TENURE

NATIONALITIES

1

2

3

4

5

6

Female: 5       Male: 3

46-55: 3       56-65: 5

0-3 years: 5       3-6 years: 3

Irish: 6       British: 1       American: 1

In 2020, the Board continued 
to meet from multiple locations 
through various means of technology.

46

Governance in AIB

Annual Review

AIB Group plc Annual Financial Report 2020

GOVERNANCE IN AIB

STAKEHOLDER 
ENGAGEMENT

While the manner of engaging with many of our stakeholders may have changed during 
the year, our consideration of all stakeholders in decision-making remained steadfast. 

Our Board’s approach to stakeholder engagement aligns with 
the UK Corporate Governance Code 2018, which applies to 
the Group by virtue of its premium listing on the London Stock 
Exchange. While not directly applicable to the Group due to it 
being a provision of UK Company Law, the Board recognises 
section 172 of the UK Companies Act 2006 and acknowledges 
the benefits of considering the spirit intended by such 
provisions as part of its decision-making process. Below are 
a number of examples that, at a high level, demonstrate 

our strong governance standards and consideration of AIB’s 
five stakeholder groups when making decisions. Additional 
information on considerations of our stakeholders is available 
in this Annual Financial Report on pages 24 to 35 where 
the strategy is presented through the lens of each of the 
Strategic Pillars including Customer First, Talent & Culture, 
and Sustainable Communities, as well as within the Corporate 
Governance Report on page 180.

OUR 
STAKEHOLDER 
GROUPS

OUR 
CUSTOMERS

OUR 
EMPLOYEES

OUR 
INVESTORS

SOCIETY

REGULATORS

COVID-19 RESPONSE - SOLUTIONS & EMPLOYEE ENGAGEMENT 

Following the onset of the COVID-19 pandemic, the Board met weekly to ensure urgent delivery of COVID-19 payment break solutions to our customers 
while meeting evolving regulatory requirements. The Board reviewed, challenged and approved a number of necessary changes to credit policies to 
enable AIB Group to provide this vital support to our customers. These changes, coupled with the hard work and dedication of our employees, ensured 
that payment breaks, new loans and supports and simplified customer journeys were available throughout 2020. The Board also considered the policy 
changes required in the provision of low-cost loans to SMEs, through the Strategic Banking Corporation Ireland’s (SBCI) Credit Guarantee and Future 
Growth Loan Schemes. 

Though the COVID-19 pandemic hugely impacted society as a whole, the Board sought to minimise the negative impacts on AIB employees as far as 
practicable and to support them in a variety of ways. The Board supported a structured communications plan to keep employees informed of the supports 
available to them and rolled out three regular Check-in Surveys to gauge how employees were dealing with the impacts on their work and personal lives. 
We put supports in place to ensure employees could manage their family needs while continuing to support our customers in a timely and compassionate 
way. These supports included paid leave for childcare or on compassionate grounds – particularly for those who were partners of frontline workers – 
provision of office equipment at home and a range of online wellbeing supports. Furthermore, we introduced a number of work/life balance guiding 
principles, including a Right to Disconnect, alongside an emphasis on the importance of mental health. The Board routinely discussed with management 
the effectiveness of these initiatives to fully understand how employees were coping throughout the pandemic, from both a physical and mental 
perspective, and to ensure appropriate supports at all times.

The onset of the pandemic also accelerated a change in how, and where, our employees work. Through the strategic review process, the Board 
considered AIB’s future property strategy. Following employee engagement, and in response to that engagement as well as a number of additional 
strategic considerations, the Board approved the revised Group Property Strategy. This strategy will facilitate greater flexibility in future working 
arrangements for employees, as well as giving due consideration to potential cost savings, reduction in carbon emissions and the related impacts  
on our medium-term targets for the benefit of our investors. 

IMPACTED STAKEHOLDERS:

BREXIT 
Preparation for Brexit continued at pace throughout 2020 through three dedicated workstreams: Operational Contingency; Products & Customer 
Solutions, and; Business Response. Throughout the year, the Board received updates from, and supported the efforts of, the internal Brexit Steering 
Group, which was leading the workstreams. Importantly, the Products & Customer Solutions workstream was tasked with ensuring product readiness 
for all potential post-Brexit scenarios, as well as standing up robust external and internal communication plans, appropriate employee training 
and a dedicated Brexit phoneline to support customers. This preparation has allowed AIB to make a smooth transition to the post-Brexit operating 
environment and support our customers.

IMPACTED STAKEHOLDERS:

1

2

3

4

5

6

AIB Group plc Annual Financial Report 2020

Annual Review Governance in AIB

47

STRATEGY DEVELOPMENT 
In light of the changing world events, the Group’s agreed strategy for 2020-22 underwent significant review and challenge during 2020 to ensure 
it was appropriately refocussed and its delivery would enable AIB to meet our medium-term financial targets by 2023. The strategy review was 
informed by the global themes of sustainability, digitalisation and future ways of working. Stakeholder impacts and considerations were a key focus 
in the Board’s review, challenge and approval of the revised Strategy during 2020 when the Directors came together virtually from multiple locations in 
November over a two-day meeting. 

IMPACTED STAKEHOLDERS:

SUCCESSION PLANNING 
Succession planning for the Board and Executive Committee continued to be a key area of focus of the Nomination and Corporate Governance 
Committee and the Board as a whole. In each process, the Board considered the importance of diversity in line with the Board Diversity Policy and we 
continue to exceed our stated targets in this area.

2020 saw the retirement of Mr Richard Pym, Chair, Mr Tom Foley, Senior Independent Director, and the resignation of Mr Tomás O’Midheach,  
Chief Operating Officer and Executive Director. To ensure the continued strength of the Group’s leadership, the Board prioritised succession planning.  
In light of these efforts, at the time of writing, a number of appointments were made conditional on the satisfactory completion of the regulatory  
fitness and probity approval processes underway. Following conclusion of his regulatory fitness and probity process, we are pleased to introduce  
Fergal O’Dwyer who joined the Board as a Non-Executive Director and member of the Board Audit Committee on 22 January 2021. Further 
announcements will be made as soon as practicable. The succession plan for both the Board and Executive Committee is well positioned to  
ensure the strength of leadership going forward.

IMPACTED STAKEHOLDERS:

CULTURE PROGRAMME
Throughout 2020 the evolution of culture remained a strong area of focus for the Board, and in early 2020, the Board was actively involved in 
defining a new set of values for the organisation. There are five values – Drive Progress, Own the Outcome, Show Respect, Eliminate Complexity 
and Be One Team – which centre on our purpose to back our customers to achieve their dreams and ambitions. Each of the values is underpinned 
by specific behaviours. 

The Board remains committed to taking a leadership role in ensuring that the culture at AIB continues to evolve, and incorporates an appropriate risk 
culture. As we look to our five stakeholder groups, success for us is only achieved when all of our respective stakeholders see the culture in AIB, and 
indeed the industry, as having changed for the better. In addition, the Board is committed to supporting the work programme of the Irish Banking 
Culture Board (IBCB). The Chair and CEO of IBCB joined the October Board meeting to share their views and work programme for the coming years. 
Finally, the Board welcomed the survey that was issued in February 2021 by the IBCB to all employees of the five member banks in order to examine 
culture and behaviours. We will work on the outputs of that review with the same rigour that we have applied to AIB’s own culture evolution, and 
augment our programme in line with such outputs as necessary.

IMPACTED STAKEHOLDERS:

48

Risk Summary

Annual Review

AIB Group plc Annual Financial Report 2020

RISK SUMMARY

HOW WE MANAGE RISK

In AIB, we use a dynamic risk management process to guide and protect 
our purpose to back our customers to achieve their dreams and ambitions.

In AIB, Risk & Capital is one of our five strategic pillars 
and the management of risk is recognised as a critical 
component in the attainment of the Group’s strategy. We 
implement a strong risk management approach to protect 
our customers and mitigate risks. We achieve this through 
identifying the Principal Risks and Uncertainties, including 
the key Emerging Risk Drivers, that could adversely impact 
our customers, our other stakeholders, our business and the 
delivery of our strategic objectives. Principal Risks are those 
risks that could have a material adverse effect on the Group. 
The Emerging Risk Drivers, should they occur, will materially 
impact on one or more of the Principal Risks. 

The description of the Risk Management Framework is set 
out on pages 80 to 86. This provides more detail on the 
key elements of how we manage risk within the Group, 
including the three lines of defence, our risk committee 
structure and the setting of our risk appetite.

Risk Developments in 2020 
COVID-19 has had a pervasive impact on our operations as 
well as our customers’ livelihoods and businesses. During 
2020, our priorities have been to support our customers, 
protect our people, maintain the Group’s strong capital 
position and improve operational resilience. Risk provided 
significant input and oversight to ensure appropriate 
responses were put in place.

To that end, over 66,000 customer solutions were 
implemented in Retail Banking during 2020. We have 
engaged actively with customers during this period, with 
the vast majority of impacted customers 88% having 
now returned to normal payment schedules. To facilitate 
this support most effectively, we ensured that our digital 
channels were enhanced.

To mitigate the operational risks arising from these 
changes, Risk provided assurance on the customer 
solutions to ensure that they were fit for purpose for 
customers and implemented appropriately. The risk of 
financial crime continues to be a key focus for the Group, 
with Risk providing oversight over the Group’s controls 
and specifically delivering bespoke, virtual, training to all 
staff and Directors of the Group over the course of 2020, 
covering such themes as money muling, human trafficking 
and emerging trends.

During 2020, we completed the capital issuance of AT1 and 
Tier 2 instruments. We assessed our medium- and long-

term capital positions across a range of possible scenarios 
with significant and long-lasting COVID-19 effects. Even 
under severe scenarios, our capital and liquidity position 
remains robust. 

Brexit  
The Group prepared extensively for the UK’s exit from the 
European Union since the Brexit vote in 2016. The Group 
has not suffered any material negative impact to date but 
we continue to closely monitor the impact the EU-UK Trade 
and Cooperation Agreement is having on our customers 
and the wider economy.

Sustainability and Climate Change  
AIB is committed to being a leader in the necessary 
transition to a low-carbon economy and we continue to 
integrate climate risk into our overall risk management 
approach and broader sustainability strategy. In 2020, 
under the Green Bond Framework, the Group successfully 
raised €1bn to support lending to environmental 
and climate-related initiatives. Additionally, we have 
implemented specific sector exclusions into our Credit Risk 
Policy, which sets out the sectors to which the Group does 
not have an appetite to lend. Further detail is provided  
on page 85.

Cyber Risk and Information Security 
The threat from information security and cyber risk 
continues to grow as a result of increased digitalisation and 
sophisticated techniques. These threats increased in 2020, 
particularly in social engineering and Distributed Denial 
of Service (DDOS) techniques. Our controls are based on 
the principles of prediction, prevention, detection and 
response. The AIB cyber control environment withstood 
a number of attempted attacks during 2020, preventing 
customer impact and maintaining system and service 
availability. Further detail is provided on page 85.

Business Model and Operating Environment 
Throughout 2020, in response to the evolving macro-
economic backdrop of the global pandemic, the Group 
closely monitored the potential risks to our business model 
and capital, including expected credit loses (ECLs) and 
the cost of surplus liquidity. This was achieved through 
regular re-forecasting and ad hoc scenario stress testing 
to determine the full range of potential outcomes. During 
the year, we reviewed the risk appetite of the Group more 
frequently, to ensure it was appropriate for the evolving 
external environment.

HOW WE MANAGE RISK

Linking Risk Management to Strategy 
Our strategic objectives are established and approved 
by the Board. Our approach to risk management directly 
supports the achievement of Board-approved strategic 
objectives by responding to changes in risk and prompting 
action to address those risks. For example, in response to 

the COVID-19 pandemic, we performed more frequent 
assessments of the Emerging Risk Drivers.

The Emerging Risk Drivers are set out in the table below 
and the following pages include the linkage of these Risk 
Drivers for each of the Principal Risks.

AIB Group plc Annual Financial Report 2020

Annual Review Risk Summary

49

1

2

3

4

5

6

EMERGING RISK DRIVER

TREND IN 
2020

MITIGANTS

FURTHER RESTRICTIONS  
DUE TO COVID-19
COVID-19 has increased risk across  
different dimensions, including a  
significant impact on our customers. 
The long-term economic outlook 
continues to be uncertain in relation 
to timing and length of public health 
restrictions and the efficacy of vaccines.

Increasing 
Risk

• We have provided over 66,000 customers with reduced payment requirements 

in 2020 and continue to work closely with our customers in difficulty

• We reviewed our risk appetite and have enhanced our Credit Risk monitoring 

processes to ensure current information on asset quality information is  
available through this volatility

• We have applied a prudent forward-looking approach to ECLs and in our 
assessment of capital adequacy, taking account of the potential impact 
of COVID-19 in 2021 and beyond

• We continue to perform stress tests, across a range of scenarios, reflecting 

elevated volatility to identify potential sectors that may come under stress to 
identify management strategies

GEOPOLITICAL RISKS
The trends in recent years for growing 
geopolitical tensions continued 
in 2020. This risk can originate from a 
variety of sources, such as trade wars, 
global taxation rules and increased 
political instability.

• We continue to incorporate geopolitical risks in scenarios assessing  

adequacy of provisions and capital in these scenarios

Stable

• We maintained an Executive-led Brexit steering group through 2020 to  
ensure all aspects of the UK withdrawal and the end of the extension  
period were closely managed and will continue until further clarity emerges

• We continue to monitor and adjust our risk appetite where the uncertainty 

requires a more conservative outlook

INFORMATION SECURITY  
AND CYBER THREATS
Cyber attacks continue to increase  
globally each year, potentially 
impacting customers through fraud 
and the Group through accessing 
payments systems or customer data.

• We continue to invest in the resilience of our IT systems, including our 

cybercrime controls

Increasing 
Risk

• We continue to enhance staff education in relation to identifying potential  

cyber attacks and continue to regularly complete phishing tests 

• We continue to communicate with, and educate our customers on, fraud 

threats, both directly and through the BPFI FraudSMART initiative

COMPETITION 
Competition continues to increase, 
particularly in the mortgage market 
with new entrants announced in 
2020 and continued competition 
from fintechs. 

• We continue to see our significant in-depth knowledge of our core markets as  
a competitive advantage and have enhanced our digital and physical offerings 
to reflect changing customer expectations

Stable

• Our product offering has expanded and we continue to examine robust 

approaches to improve our offering to our customers

CHANGING REGULATORY 
EXPECTATIONS
A variety of regulations were changed 
throughout 2020 and regulatory 
expectations continue to evolve.

Increasing 
Risk

• We continue to work closely with our regulators to ensure that new regulatory 

requirements are implemented in an appropriate and effective way

• We continue to review decisions (e.g. approach to applying payment breaks to 
customers) in a risk-focussed manner to minimise the risk of future regulatory 
issues being identified

CLIMATE CHANGE 
This incorporates both physical risks 
(climate and weather-related events) 
and transition risks resulting from the 
process of adjustment towards a low-
carbon economy.

• We continue to enhance our measurement and management of the impact  

of climate change on our credit portfolio and our business model

• We have developed a Board-approved three-year plan to significantly increase 

Increasing 
Risk

AIB’s ability to fully embed sustainability and climate change into all key 
processes in the Group

•  The incorporation of Sustainable Communities as a fifth pillar supporting our 
strategic ambition drives the importance of this from the Board throughout 
the Group

A

B

C

D

E

F

50

Risk Summary

Annual Review

AIB Group plc Annual Financial Report 2020

OUR PRINCIPAL
RISKS
BUSINESS  
MODEL RISK

The risk of not achieving the Group’s 
strategy or approved business plan, 
either as a result of an inadequate 
implementation plan, or failure to 
execute on the strategy as a result 
of an inability to secure the required 
investment, or due to external factors. 
Example  
The impact of significant external events, 
e.g. the COVID-19 pandemic, on ability to 
meet financial objectives.
Key mitigating considerations  
and controls
•  Annual Board review of strategy
•  The Board receives regular updates 
on performance against strategic 
objectives via a quarterly  
performance scorecard

•  Comprehensive reports setting out the 
current financial performance against 
budget, multi-year financial projections, 
capital plans and economic updates
•  Material external events (e.g. COVID-19) 
trigger comprehensive re-forecasting 
and re-assessment of financial 
objectives by the Board

Key Risk Indicators
•  Operating profit
•  Net Interest Margin (NIM)
Alignment to strategic priorities  
and pillars
•  We achieve sustainable growth 
by delivering long-term value to 
customers and stakeholders, by  
being efficient in our operations  
and by pricing appropriately 

•  We create long-term shared value  

in a sustainable way for our customers, 
stakeholders and the communities  
in which we live and work 

•  We conduct our business by putting 
the customer first and doing the 
right thing 

CUSTOMER
FIRST

SIMPLE
& EFFICIENT

RISK 
& CAPITAL

TALENT
& CULTURE

SUSTAINABLE 
COMMUNITIES

CAPITAL  
ADEQUACY RISK 

CONDUCT 
RISK

The risk that the Group does not 
maintain sufficient capital to achieve 
our business strategy, support our 
customers or to meet regulatory  
capital requirements.
Example 
A worsening macroeconomic 
environment could lead to adverse 
financial performance, which could 
deplete capital resources and/or 
increase capital requirements due to  
a deterioration in customers’ credit.
Key mitigating considerations  
and controls
•  Board approved and monitored risk 

appetite limits covering key regulatory 
and internal capital requirements
•  Regular forward-looking assessment 

of capital adequacy via annual Internal 
Capital Adequacy Assessment Process 
(ICAAP) and quarterly internal stress 
testing, which considers a number of  
scenarios including a base case, 
moderate downside and severe  
but plausible stress

•  In response to material external  

events, such as COVID-19, additional 
scenarios considered through stress 
testing to assess the full range of  
potential outcomes 

•  Monthly reporting of the Group’s 

capital metrics to the Group’s Asset 
& Liability Management Committee 
(ALCo)

•  Capital contingency and recovery 

planning activities
Key Risk Indicators
•  CET1 ratio
•  Fully loaded total capital ratio
Alignment to strategic priorities  
and pillars
•  We have sufficient quantity and 
quality of capital to support the 
Group in both normal and stressed 
economic conditions and to maintain 
an appropriate buffer to minimum 
regulatory ratios and to meet market 
and rating agency expectations  

The risk that inappropriate actions or 
inactions by the Group cause poor  
and unfair customer outcomes or  
market instability. 
Example 
Customer complaints outstanding without 
proper investigation would lead to unfair 
customer outcomes.
Key mitigating considerations  
and controls
•  Board-approved and monitored risk 

appetite limits covering key dimensions 
of Conduct Risk

•  A suite of policy standards that clearly 

define expected standards of  
behaviour, including how we lend 
responsibly and how we facilitate 
vulnerable customers

•  Mandatory conduct-related training 
required to be completed by all staff

•  The customer impacts of external 

events (e.g. COVID-19) are considered 
as part of our management of  
Conduct Risk
Key Risk Indicators
•  Number of complaints open beyond 

33 days

Alignment to strategic priorities  
and pillars
•  We conduct our business in a fair and 
transparent manner in line with our 
purpose, values and strategic ambition 

•  We ensure processes are in place to 
minimise the systemic risk of unfair 
customer outcomes arising from 
inadequate product design, sales and 
lifecycle processes or market abuse

Emerging Risk Drivers
A & F
+ Read more: pages 166 to 167

Emerging Risk Drivers
A, B, C, D & F
+ Read more: pages 168 to 169

Emerging Risk Drivers
A, B & F
+ Read more: page 156

 
 
 
 
 
 
1

2

3

4

5

6

AIB Group plc Annual Financial Report 2020

Annual Review Risk Summary

51

CREDIT 
RISK

FINANCIAL 
RISK

FUNDING AND  
LIQUIDITY RISK

The risk that the Group will incur losses 
as a result of a customer or counterparty 
being unable or unwilling to repay a  
credit exposure or commitment that 
it has entered into.
Example 
Changes in the economic environment 
(for example Brexit and COVID-19 
uncertainty) could impact profitability due 
to higher-than-expected credit losses.
Key mitigating considerations  
and controls
In response to the COVID-19 pandemic 
and Brexit, we have additional measures 
to mitigate Credit Risk i.e. additional 
Credit Risk guidance documents, 
enhanced portfolio asset quality 
monitoring, case-specific reviews and 
top-down COVID-19 vulnerable 
portfolio/sector reviews.  
Existing controls include:
• Board approved and monitored risk 
appetite limits covering the key  
dimensions of Credit Risk
• The Group implements and operates 
policies to govern the identification, 
assessment, approval, monitoring and 
reporting of Credit Risk
• A specialised recovery function focuses 
on managing the majority of criticised 
loans and deals with customers in  
default, collection or insolvency
Key Risk Indicators
• NPE outstanding as % of customer loans
• Migration to stage 2 
Alignment to strategic priorities  
and pillars
•  We build long-term lending 

relationships with customers that are 
resilient through the cycle  

•  Our core market is in Ireland and 

the UK. 

Emerging Risk Drivers
A, B, D & F
+ Read more: pages 87 to 146

The uncertainty of returns attributable to 
fluctuations in market factors. Where the 
uncertainty is expressed as a potential 
loss in earnings or value, it represents a 
risk to the income and capital position of 
the Group.
Example 
Earnings are impacted by changes in 
interest rates and/or market prices.
Key mitigating considerations  
and controls
•  Board approved policies and risk 

appetite limits

•  Group market risk strategy, systems, 

controls and monitoring

The risk that the Group will not be able to 
fund our assets and meet our payment 
obligations as they fall due without 
incurring unacceptable costs 
or losses. 
Example 
A deterioration in the macroeconomic 
environment or to the Group’s credit 
rating could deplete funding resources 
and/or increase funding requirements 
leading to a deterioration in the asset 
quality of the liquidity buffer.
Key mitigating considerations  
and controls
•  Board approved and monitored risk 

•  The Group substantially reduces  

appetite limits

our market risk through hedging in 
external markets

•  Regular oversight and monitoring 

by ALCo of market risk positions and 
exposures, including review of 
hedging strategy

•  In response to material external events, 
such as COVID-19, additional controls 
and regular monitoring of market risk 
positions and exposures

Key Risk Indicators
•  Earnings Sensitivity
•  Interest Rate Capital at Risk (CaR)
Alignment to strategic priorities  
and pillars
•  We are exposed to financial risks as 
a result of discretionary and non-
discretionary activities including  
Credit Spread Risk, IRRBB and Trading 
Book. These financial risks  
are managed to limit income  
volatility and their impact on capital 

Emerging Risk Drivers
A, B & F
+ Read more: pages 157 to 164

•  Group funding and liquidity  

strategy, policies, systems, controls  
and monitoring

•  Annual forward-looking Internal 
Liquidity Adequacy Assessment  
Process (ILAAP)

•  The suite of liquidity stress tests 

performed captures material external 
events, such as Brexit and COVID-19, 
with additional liquidity stress scenarios 
considered to assess the full range of 
potential outcomes

•  Liquidity contingency and recovery 
planning prescribed activities are 
activated by material events, such as 
COVID-19 and Brexit

Key Risk Indicators
•  Liquidity Coverage Ratio (LCR)
•  Survival Period
Alignment to strategic priorities  
and pillars
•  We ensure that our liquidity and 
funding profile is managed to 
deliver a sustainable supply of funding 
for the Group’s activities 

Emerging Risk Drivers
A, B, E & F
+ Read more: pages 147 to 155

  
 
 
  
 
52

Risk Summary

Annual Review

AIB Group plc Annual Financial Report 2020

MODEL 
RISK

OPERATIONAL 
RISK

PEOPLE AND  
CULTURE RISK

The Group may incur a loss as a 
consequence of decisions principally 
based on the output of models 
due to errors in the development, 
implementation or use of such models.
Example 
The consequences of inadequate models 
include: inappropriate levels of capital 
or impairments; inappropriate credit or 
pricing decisions; and adverse impacts 
on funding, liquidity and profits.
Key mitigating considerations 
and controls
•  Board-approved and monitored risk 

The risk arising from inadequate or failed 
internal processes, people and systems, 
or from external events, including 
the potential for loss arising from the 
uncertainty of legal proceedings and 
potential legal proceedings.
Example 
The dynamic threat posed by cyber 
risk to the confidentiality and integrity 
of electronic data and the availability 
of systems.
Key mitigating considerations 
and controls
•  Board-approved and monitored risk 

The risk to achieving the Group’s strategic 
objectives as a result of an inability to 
recruit, retain or develop people, or as 
a result of behaviours associated with 
low levels of employee engagement.
Example 
Inability to attract or retain staff with key 
skills, and result of poor engagement of 
staff working from home as a result of 
COVID-19, could impact the achievement 
of business objectives.
Key mitigating considerations 
and controls
•  Board-approved and monitored risk 

appetite limits covering key dimensions 
of model risk

appetite limits covering key dimensions 
of Operational Risk

appetite limits covering key dimensions 
of People and Culture Risk

•  A Group Model Risk Framework  

•  The Group continues to invest 

and supporting policies, including 
model validation

•  Senior executive committees monitor 

and maintain oversight of the 
performance of the Group’s models

Key Risk Indicators
•  Quarterly risk assessment of 

live models

Alignment to strategic priorities  
and pillars
•  We build models that are logical and 
efficient with clearly understood aims

•  We only use appropriately designed, 
deployed and maintained models for 
decision-making 

significantly in technology, including 
cyber deterrents and defences with 
controls to predict, prevent, detect and 
respond to cyber risk

•  The Group operates a risk and control 

assessment of our processes and 
people to deliver objectives and keep 
customers safe
Key Risk Indicators
•  Cumulative operational risk losses  
•  Cyber security metric
Alignment to strategic priorities  
and pillars
•  We design and manage controls, 

processes and systems according to 
our risk frameworks and policies  

•  We develop and maintain highly 
competent and skilled teams, 
supported by appropriate data 
governance structures and frameworks  

•  We ensure the management of critical 

IT delivers exemplary levels of customer 
access to our services as and when 
they need it 

Emerging Risk Drivers
A, B, E & F
+ Read more: pages 169 to 170

•  We ensure that we have the right 

talent, skills and capabilities within the 
organisation to support accountable, 
collaborative and trusted ways 
of working 

•  Revised career model to empower our 
people to drive their career journeys 
and champion AIB’s purpose

•  Focused action to attract, retain and 

develop high-calibre people
•  Senior leader development 
programmes are in place

Key Risk Indicators
•  Senior role attrition
•  Staff engagement survey
Alignment to strategic priorities  
and pillars
•  We retain and recruit talented staff to 
support our future strategic plans 

•  Our values and Code of Conduct 
contain clear statements of the 
behaviours we expect from everyone 
in AIB and we place great emphasis on 
the integrity of staff and accountability 
for both inaction and actions taken 

Emerging Risk Drivers
A, D & F
+ Read more: pages 167 to 168

•  We ensure that all products are 

appropriately designed  

Emerging Risk Drivers
A, C & F 
+ Read more: pages 164 to 165

 
 
 
 
 
 
 
 
AIB Group plc Annual Financial Report 2020

Annual Review Risk Summary

53

1

2

3

4

5

6

REGULATORY 
COMPLIANCE RISK

The risk of legal or regulatory sanctions 
or failure to protect market integrity 
could result in material financial loss, 
reputational damage or negative 
customer outcomes. 
Example 
Failure to comply with laws, regulations, 
or rules, for example Data Protection, 
Anti-Money Laundering, Countering 
Terrorist Financing, Financial Sanctions 
and Modern Slavery, as well as internal 
standards and codes of conduct, could 
result in regulatory sanction or 
detrimental customer impact.
Key mitigating considerations 
and controls
•  Board-approved and monitored risk 

appetite limits

•  Training is provided to staff on the 

Group’s frameworks and policies for 
regulatory compliance and reporting

•  Identification, assessment and 

monitoring of new or changing laws 
and regulations, including collaboration 
with industry bodies

•  The regulatory implications of external 
events (e.g. COVID-19 and Brexit) are 
analysed and communicated across 
the Group

Key risk indicators
•  Regulatory correspondence failures
•  Number of data protection incidents
Alignment to strategic priorities  
and pillars
•  We have no appetite for deliberate or 
systemic breaches of internal policies, 
standards and compliance obligations 
or the untimely reporting and 
resolution of such incidents 

•  We do not have relationships with, 
or knowingly process transactions 
involving, companies or individuals 
operating from/residing in an Extreme 
High Risk Country 

Emerging Risk Drivers
A, B & F 
+ Read more: pages 165 to 166

    
 
54

Board of Directors

Annual Review

AIB Group plc Annual Financial Report 2020

OUR BOARD  
OF DIRECTORS

BRENDAN 
MCDONAGH

Independent Non-
Executive Director and 
Deputy Chair

Date of appointment
27 October 2016

24 October 2019:
Deputy Chair

Nationality: Irish

CAROLAN 
LENNON

BASIL
GEOGHEGAN

ELAINE 
MACLEAN

HELEN 
NORMOYLE 

Senior Independent 
Director 

Independent
Non-Executive Director

Independent 
Non-Executive Director

Independent  
Non-Executive Director

Date of appointment
27 October 2016

Date of appointment
4 September 2019

Date of appointment
4 September 2019

Date of appointment
17 December 2015

Nationality: Irish

Nationality: Irish

Nationality: British 

Nationality: Irish

COMMITTEE MEMBERSHIP AND TENURE (as at 31 December 2020, in years or months)

Ri

Ri

A

R

N

Ri

S

4 y

1 y 

2.5 y

2 y

1 y

3.5 y 3.5 y

Ri

1 y

A

1 y

R

1 y

N
N

1 y

NN

2 m

S

N

T

4.5 y

7 m 1 m

SKILLS, EXPERTISE AND EXPERIENCE

Brendan started his 
banking career with HSBC 
in 1979, working across 
Asia, Europe and North 
America, where he held 
various roles such as 
Group Managing Director 
for HSBC Holdings Inc, 
membership of the HSBC 
Group Management 
Board and CEO of 
HSBC North America 
Holdings Inc. Brendan 
is a former Director of 
Ireland’s National Treasury 
Management Agency. 
He was previously the 
Executive Chairman of 
Bank of N.T. Butterfield 
& Son Limited. Brendan 
was appointed Deputy 
Chair with effect from 24 
October 2019. 

Prior to her current role of 
CEO of eir, Carolan held a 
variety of executive roles 
in eir Limited, including 
Managing Director of 
Open eir, Acting Managing 
Director Consumer and 
Chief Commercial Officer. 
Prior to joining eir, she 
held a number of senior 
roles in Vodafone Ireland, 
including Consumer 
Director and Marketing 
Director. Carolan is a 
former Non-Executive 
Director of the Dublin 
Institute of Technology 
Foundation and the Irish 
Management Institute. 
Carolan was appointed 
Senior Independent 
Director with effect from 
29 April 2020. 

KEY EXTERNAL APPOINTMENTS

Basil is a partner in the 
Strategic Advisory Group 
at PJT Partners, in London. 
Previously Basil was a 
Managing Director at 
Goldman Sachs, Deutsche 
Bank and Citigroup in 
London and New York. He 
has broad M&A, corporate 
finance and strategic 
advisory experience in the 
US, UK, Ireland and
internationally. He 
qualified as a solicitor with 
Slaughter and May. Basil is 
Chairman of daa plc and
Patron of The Ireland 
Fund of Great Britain. 
He holds an LLB from 
Trinity College Dublin and 
an LLM from European 
University Institute.

Elaine is a highly 
experienced human 
resources director 
specialising in financial 
services and retail.
Following her early retail 
career with Harrods, 
Windsmoor and later as 
Retail Operations Director
and Human Resources 
Director with Arcadia, 
Elaine moved to financial 
services culminating in her
appointment as Group 
Human Resources Director 
for Legal and General plc 
in 2006. Elaine holds an 
MA in English Literature 
and Psychology from the 
University of Glasgow. 

Helen started her career 
working for Infratest+GfK, 
based in Germany. She moved 
to Motorola, as Director of 
Marketing and Director of 
Global Consumer Insights 
and Product Marketing and 
thereafter to Ofcom, as 
Director of Market Research. 
Helen also held the roles of 
Chief Marketing Officer at 
Countrywide, Chief Marketing 
Officer at DFS and Director of 
Marketing and Audiences at 
the BBC. She most recently 
held the office of Marketing 
Director of Boots UK and 
Ireland and also Chair and 
Director of the Boots Charitable 
Trust until November 2020. 
Helen is the co-founder of 
My Menopause Centre.

Chief Executive Officer of eir

Chairman of daa plc

None

None

Sits on the Council of 
Patrons for Special 
Olympics Ireland

Partner at PJT Partners

Patron of IFGB (Ireland Fund 
of Great Britain)

Non-Executive Director and 
Chair of Audit Committee of 
UK Asset Resolution Limited 

Chair of the Trinity Business 
School Advisory Board

Serves on the Board 
of The Ireland Funds, 
Ireland Chapter 

Chairman, PEAL Investment 
Partners Limited

BOARD
COMMITTEES

R

N

Remuneration

Nomination & Corporate Governance 

A

Ri

Board Audit

Board Risk

S

T

Sustainable Business Advisory

Committee Chair

Technology & Data Advisory

AIB Group plc Annual Financial Report 2020

Annual Review Board of Directors

55

1

2

3

4

5

6

ANN 
O’BRIEN

FERGAL 
O’DWYER

SANDY KINNEY 
PRITCHARD

RAJ
SINGH

COLIN 
HUNT

Independent 
Non-Executive Director

Independent
Non-Executive Director

Independent 
Non-Executive Director

Independent 
Non-Executive Director

Chief Executive Officer

Date of appointment
25 April 2019

Date of appointment
22 January 2021

Date of appointment 
22 March 2019

Date of appointment
25 April 2019

Date of appointment
8 March 2019

Nationality: Irish

Nationality: Irish

Nationality: Irish

Nationality: American 

Nationality: Irish

COMMITTEE MEMBERSHIP AND TENURE (as at 31 December 2020, in years or months)

A

R

S

T

A

7 m

1.5 y 1.5 y

2 m

AA

Ri

1.5 y

1.5 y

Ri

S

1.5 y

1.5 y

SKILLS, EXPERTISE AND EXPERIENCE

Ann has over 30 years’ 
experience in the financial 
services industry. A 
graduate of both University 
College Dublin and
later Trinity College Dublin, 
Ann has led complex 
management consulting 
engagements at many of 
the world’s largest global 
banking and securities 
organisations. Her most 
recent role was as a 
Principal with Deloitte in 
New York where she was 
based for 10 years. Ann 
was appointed under the 
Relationship Framework 
between the Minister for 
Finance and AIB Group.

Fergal is a Chartered 
Accountant with significant 
experience in financial 
management, treasury, 
strategy, capital deployment 
and development. Fergal 
retired in 2020 from DCC 
plc, the Irish-headquartered 
international sales, marketing 
and business support 
services group, which is 
a FTSE100 constituent 
company, where he began 
as an Associate Director, later 
progressing to Chief Financial 
Officer in 1992, and Executive 
Director in 2000. Prior to 
working in DCC, he worked 
in PwC and KPMG. 

Sandy is a University 
College Dublin graduate, 
with a distinguished 
career across the financial 
services industry. 
She is an accountant 
who previously was 
a senior partner at 
PricewaterhouseCoopers 
LLP and has held a 
number of Non-Executive 
Directorship roles, 
including at Irish Life & 
Permanent Plc, Skipton 
Building Society, the 
FSCS, TSB Bank Plc 
and MBNA Ltd.

Raj has 34 years’ business, 
risk and governance 
experience gained in large 
complex financial services 
organisations. He served 
as a non-executive director 
of a national credit bureau 
and two publicly traded 
financial institutions as well 
as serving on the Boards of 
many of the major banking, 
insurance, reinsurance 
and asset management 
subsidiaries of those firms. 
Raj held the role of Chief 
Risk Officer and Executive 
Committee member of 
EFG International, a Swiss 
private banking group. Raj 
was appointed under the 
Relationship Framework 
between the Minister for 
Finance and AIB Group.

KEY EXTERNAL APPOINTMENTS

Non-Executive Director 
of Royal London Asset 
Management Limited

Non-Executive Director 
and Chair of Audit 
Committee of ABP 
Food Group

Board Member of 
Focus Ireland and Focus 
Housing Association 
– two independent 
charitable companies 

None

Non-Executive Director 
and Chair of both the 
Audit Committee and the 
Remuneration Committee of 
Credit Suisse (UK) LTD

Non-Executive Chair of the 
Board of London & Country 
Mortgages Ltd

In March 2019, Colin 
was appointed Chief 
Executive Officer. He 
joined AIB in August 2016 
as Managing Director of 
Wholesale, Institutional 
& Corporate Banking. 
Prior to joining AIB, he 
was Managing Director 
at Macquarie Capital in 
Ireland. Previously, he was 
a Policy Adviser at the 
Departments of Transport 
and Finance, Research 
Director at Goodbody 
Stockbrokers, Head of 
Trading Research at Bank 
of Ireland Group Treasury 
and a country risk analyst 
at NatWest. He has a Phd 
in Economics from Trinity 
College Dublin.

Serves on the Board 
of The Ireland Funds, 
Ireland Chapter

Non-Executive 
Director and President 
2021/2022 of the 
Institute of Bankers 
in Ireland

Committee Chair

56

Executive Committee

Annual Review

AIB Group plc Annual Financial Report 2020

OUR EXECUTIVE 
COMMITTEE

CJ 
BERRY 

Chief Operating 
Officer Designate

CATHY  
BRYCE 

Managing  
Director of Corporate, 
Institutional & Business 
Banking (CIB)

GERALDINE 
CASEY

Chief People Officer 

FERGAL
COBURN

Chief Technology 
Officer Designate

HELEN  
DOOLEY 

Group General Counsel

SKILLS, EXPERTISE AND EXPERIENCE

CJ joined AIB in 2002, 
bringing with him a 
wealth of experience 
across Irish, UK, US and 
European markets. During 
his 18 years in AIB, he 
has driven significant 
business development in 
our corporate and retail 
business, taking up the 
position of Interim Head of 
Group Strategy in July 2020. 
As Chief Operating Officer 
Designate, CJ will oversee 
the bank’s transformation 
agenda, identifying and 
leading initiatives that 
contribute to the overall 
strategy of the bank. He is 
an Economics & Philosophy 
graduate of Trinity 
College Dublin.

Cathy started her career 
in investment banking 
with Morgan Stanley 
and subsequently ABN 
AMRO. She joined AIB 
in 1996, holding a range 
of leadership roles in 
debt capital markets, 
most recently leading the 
international leveraged 
finance business. In 2018 
she joined the National 
Treasury Management 
Agency where she was 
part of the executive 
management team as 
Director of NewERA and 
National Development 
Finance Agency. In 2019 
she returned to AIB as 
Managing Director of 
Corporate, Institutional and 
Business Banking (CIB). She 
is a business graduate of 
Trinity College Dublin and 
holds an MBA from INSEAD.

Geraldine joined AIB in 
January 2020 from her most 
recent role as Director of 
People, Communications 
and IT at Tesco Ireland. She 
was also a member of the 
Executive Board of Tesco 
for five years prior to joining 
AIB and has a wealth of 
experience working closely 
with internal and external 
stakeholders. Geraldine has 
led large teams through 
culture, process and 
organisational change. She 
is an accomplished business 
leader, having run Tesco’s 
retail operations at national 
level before taking up her 
current role. Geraldine is 
a business graduate of 
University College Cork.

Prior to his appointment to 
Chief Technology Officer 
Designate, Fergal was Chief 
Digital & Innovation Officer, 
responsible for the strategy 
and development of AIB’s 
digital businesses. Over the 
previous 18 years, he held 
leadership positions across 
all aspects of AIB’s digital 
and technology businesses. 
He currently serves as a 
Director on the Boards of 
First Merchant Processing 
(Ireland) DAC and 
Payzone Ireland Limited. 
An electronics engineer, 
immediately prior to joining 
AIB Fergal worked with 
Eircom in Network Support 
Systems development. 
He holds Bachelors and 
Masters degrees from 
Trinity College Dublin.

Helen joined AIB as Group 
General Counsel in 2012. 
She had previously worked 
in private practice in the City 
of London, Hong Kong and 
Dublin, before taking up 
an in-house role as Head 
of Legal in EBS Building 
Society in 2005, which 
became part of the AIB 
Group in 2011. Over the last 
16 years, in addition to her 
legal role, Helen has also 
held the Company Secretary 
position and managed 
the regulatory compliance 
and HR functions. Helen 
is currently responsible 
for the Legal, Corporate 
Governance and Customer 
Care function.

  
AIB Group plc Annual Financial Report 2020

Annual Review Executive Committee

57

1

2

3

4

5

6

DONAL  
GALVIN

DEIRDRE 
HANNIGAN 

ROBERT  
MULHALL

JIM  
O’KEEFFE 

Chief Financial Officer

Chief Risk Officer

Managing Director of 
AIB Group (UK) plc

Managing Director  
of Retail Banking

MARY
WHITELAW 

Director of Corporate  
Affairs, Strategy & 
Sustainability

SKILLS, EXPERTISE AND EXPERIENCE

Donal joined AIB as Group 
Treasurer in September 2013 
and was appointed Chief 
Financial Officer in March 
2019. Donal has worked in 
domestic and international 
financial markets over 
the last 25 years. He was 
Managing Director in 
Mizuho Securities Asia, the 
investment banking arm 
of Japanese bank Mizuho, 
where he was responsible 
for Asian Global Markets. 
Before that, he was 
Managing Director in 
Dutch Rabobank, managing 
its London and Asian 
Global Financial Markets 
business, and Treasurer of 
Rabobank International.

Deirdre joined AIB in April 
2017 from the National 
Treasury Management 
Agency where she was 
Chief Risk Officer and
chaired the Executive Risk
Committee. She has held  
a number of senior 
international risk 
management roles with
GE Capital and progressively
senior roles in Bank of 
Ireland, primarily in strategy 
and risk management. 
Previous to that, she worked 
in Retail and Corporate 
Banking with AIB and 
Rabobank. In 2010, she was
admitted as a Chartered 
Director to the Institute of 
Directors in London.

Jim has worked across 
many aspects of Retail 
Banking, including 
leadership roles in IT, direct 
channels, mortgages and 
BZWBK (now Santander) in 
Poland. He was appointed 
Head of Financial Solutions 
Group in 2015 with 
responsibility for developing 
a strategy to support 
customers in financial 
difficulty, which resulted 
in a significant reduction 
in NPEs. He was Chief 
Customer & Strategic Affairs 
Officer from November 
2018 to November 2019, 
when he was appointed 
Managing Director of  
Retail Banking.

Mary joined AIB in 2007 and 
her experience has spanned 
the retail, corporate and 
treasury businesses. She 
has held a number of senior 
leadership roles across the 
bank including Group Chief 
of Staff, Head of Strategy & 
Business Performance for 
Corporate and Institutional 
Banking and Head of 
Corporate Treasury Sales. 
Prior to joining AIB, Mary 
trained as a Chartered 
Accountant and Chartered 
Tax Adviser with PwC. She 
is a graduate of University 
College Dublin.

Robert’s career in AIB has 
spanned almost 25 years, 
covering a variety of roles 
across multiple business 
areas and geographies.  
Before taking up his current 
role within AIB, Robert was 
Managing Director of Retail 
& Commercial Banking.
Outside of AIB, Robert held 
the position of Managing 
Director of Distribution & 
Marketing Consulting as 
well as Financial Services 
with Accenture in North 
America from 2013 to 
2015, during which time 
he brought his industry 
experience to build a rapidly 
growing consulting practice 
in the fast moving and 
innovative areas of financial 
services. Robert is chair 
of the Board of Payzone 
Ireland Limited and is a 
director of the Irish Banking 
Culture Board (IBCB).

Colin Hunt (CEO) is also on the Executive 
Committee. His biography can be found on 
page 55.

 
 
58

The Value we Create

Annual Review

AIB Group plc Annual Financial Report 2020

THE VALUE WE CREATE

OUR 
PURPOSE
To back our 
customers to 
achieve their 
dreams and  
ambitions.

#1IN IRELAND

OUR SCALE

2.8m

CUSTOMERS 

4,000

SUPPLIERS

324

LOCATIONS  ACROSS 
IRELAND AND THE UK

9,356

EMPLOYEES

PERSONAL
LOANS1

PERSONAL  
CREDIT CARDS

PERSONAL MAIN 
CURRENT ACCOUNT

BACKING 
DREAMS

€2.4bn

MORTGAGE 
DRAWDOWNS 

€9.2bn

NEW 
LENDING

€1.6bn

NEW SME 
LENDING2

€1.5bn

NEW GREEN 
LENDING

DIGITALLY
ADVANCED

2.57m

DAILY 
INTERACTIONS

1.72m

DIGITALLY  ACTIVE 
CUSTOMERS

1.39m

ACTIVE MOBILE 
CUSTOMERS 

VALUE  
CREATION

€801
m
EMPLOYEE 
SALARIES  
AND BENEFITS

€1
bn
SPEND ON
SUPPLIERS

€14.1

m
COMMUNITY 
INVESTMENT

m

€476
TAX PAID
& COLLECTED

Information as at December 2020.
Sources: Company information and independent market research.
1. No. 1 among banks, personal lending excl. car finance.
2. SME lending in ROI.

Business review

1.  Operating and financial review

2.  Capital

59

Page

60

75

AIB Group plc Annual Financial Report 2020Business Review12345660

Basis of presentation
The operating and financial review is prepared using IFRS and non-IFRS measures to analyse the Group’s performance, providing 

comparability year-on-year. These performance measures are consistent with those presented to the Board and Executive Committee. 

Non-IFRS measures include management performance measures which are considered Alternative Performance Measures (“APMs”). 

APMs arise where the basis of calculation is derived from non-IFRS measures. A description of the Group’s APMs and their calculation 

is set out on page 73. These measures should be considered in conjunction with IFRS measures as set out in the consolidated financial 

statements from page 227. A reconciliation between the IFRS and management performance summary income statements is set out on 

page 74. 

Figures presented in the operating and financial review may be subject to rounding and thereby differ to the risk management section and 

the consolidated financial statements. 

Basis of calculation
Percentages are calculated on exact numbers and therefore may differ from the percentages based on rounded numbers. The impact of 

currency movements is calculated by comparing the results for the current reporting period to results for the comparative reporting period 

retranslated at exchange rates for the current reporting period.

The Group’s business has been adversely affected by the COVID-19 pandemic which triggered a global recession in 2020. In Ireland, 

whilst the hit to the economy was mitigated to some extent by the continuing strength of exports, most notably from the multi-national 

sector, there was a marked contraction in the domestic economy. The pandemic has also had a particularly severe impact on the UK 

economy. The impact of the pandemic on the Group’s financial performance in 2020 is reflected in a significant increase in the net credit 

impairment charge due to the deterioration in the economic outlook and negative impact on credit quality, particularly in sectors impacted 

by COVID-19 restrictions. It was also evident in lower new lending, a substantial increase in customer accounts and a reduction in income. 

For further information see the Chief Executive’s Review on page 10 to 17, the Overview of the Irish Economy on page 20 and 21, and the 

Risk management section on pages 79 to 170.

Management performance – summary income statement

Net interest income

Business income

Other items

Other income(1)

Total operating income(1)

Personnel expenses(1)

General and administrative expenses(1)

Depreciation, impairment and amortisation(1)

Total operating expenses(1)

Bank levies and regulatory fees(1)
Operating profit before impairment losses and exceptional items(1)

Net credit impairment charge
Operating (loss)/profit before exceptional items(1)

Associated undertakings
(Loss)/profit before exceptional items(1)

Restitution costs

Restructuring costs

Impairment of intangibles

Covid product costs

Termination benefits

Loss on disposal of loan portfolios

Provision for regulatory fines

Other

Total exceptional items(1)

(Loss)/profit before taxation

Income tax credit/(charge)

(Loss)/profit for the year

2020
€ m

1,872 

398 

101 

499 

2,371 

(734)

(514)

(279)

2019
€ m

2,076 

491 

128 

619 

2,695 

(774)

(501)

(229)

(1,527)

(1,504)

(115)

729 

(1,460)

(731)

15 

(716)

(117)

(36)

(30)

(22)

(9)

(1)

– 

– 

(215)

(931)

190 

(741)

(104)

1,087 

(16)

1,071 

20 

1,091 

(416)

– 

(18)

– 

(48)

(40)

(78)

8 

(592)

499 

(135)

364 

%
change

-10

-19

-21

-19

-12

-5

3

22

2

11

-33

– 

-168

-24

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

(1)  Performance has been adjusted to exclude items viewed as exceptional by management and which management view as distorting comparability of 

performance year-on-year. The adjusted performance measure is considered an APM.

Business review – 1. Operating and financial reviewAIB Group plc Annual Financial Report 2020Business Review61

2020
€ m

2019

%
€ m change

•  Higher volumes of excess liquidity held with the central bank at 

negative rates.

2,049 

2,334 

(177)

(258)

1,872 

2,076 

-12

-31

-10

10

Interest expense
Interest expense of € 177 million in 2020 decreased by € 81 million 

compared to 2019. The lower cost of customer accounts, other debt 

issued and deposits by banks was partially offset by an increase 

in MREL-related costs due to the Subordinated Tier 2 issuance in 

%

1.94

% Change

November 2019.

2.37

-0.43

Net interest margin

Net interest income

Net interest income

€1,872m

Net interest income

Interest income(1)

Interest expense(1)

Net interest income

Net interest margin (NIM)

Net interest income

Average interest earning assets

96,037 

87,479 

€1,872m
€ 204 million or 10% compared to 2019.

   Net interest income of 

€ 1,872 million decreased by 

Interest income
Interest income of € 2,049 million in 2020 decreased by 

€ 285 million compared to 2019 primarily due to:
•  Reduced asset yields driven by the lower interest rate 

• 

• 

environment including decreases in sterling and dollar interest 
rates in 2020.
Lower income on investment securities due to maturities and 
disposals of higher yielding securities and reinvestment at 
lower yields.
Lower volumes of loans and advances to customers as 
redemptions exceeded new lending in 2020 and due to 
deleveraging of non-performing loans in 2019.

   NIM decreased 43 bps to 1.94% 

in 2020 compared to 2.37% in

1.94%
2019 due to: 
•  Reduced interest income primarily due to the impact of the 
lower interest rate environment, decrease in investment 
security yields and lower customer loan volumes c. -34 bps.

•  Higher excess liquidity impacting average interest earning 

assets c. -18 bps partly offset by:

• 

Lower interest expense c. +9 bps.

Average interest earning assets of € 96.0 billion in 2020 increased 

by € 8.6 billion from 2019 primarily due to funds placed with banks. 

This was driven by excess liquidity mainly due to higher customer 
account balances, TLTRO III funding drawdown and proceeds from 

MREL-related issuances.

Average balance sheet

Assets

Loans and advances to customers

Investment securities

Loans and advances to banks

Average interest earning assets

Non-interest earning assets

Total average assets

Liabilities & equity

Deposits by banks

Customer accounts

Other debt issued

Subordinated liabilities

Lease liabilities

Average interest earning liabilities

Non-interest earning liabilities

Equity

Year ended
31 December 2020

Interest(1)

€ m

1,965 

112 

(28)

2,049 

Average 
rate
%

3.29

0.61

(0.15)

2.13

Average 
balance
€ m

59,586 

18,389 

18,062 

96,037 

7,227 

103,264 

2,049 

(3)

54 

68 

45 

13 

177 

(0.15)

0.13

1.11 

3.05

3.18

0.35

1,870 

40,766 

6,089 

1,481 

408 

50,614 

38,682 

13,968 

Total average liabilities & equity

103,264 

177 

Year ended
31 December 2019

Average
rate
%

3.45

1.17

0.24

2.67

1.15

0.28

1.41

3.82 

3.06 

0.54

Average 
balance
€ m

61,405 

16,755 

9,319 

87,479 

8,108 

95,587 

957 

38,765 

6,488 

856 

446 

47,512 

33,881 

14,194 

95,587 

Interest(1)

€ m

2,117 

195 

22 

2,334 

2,334 

11 

109 

91 

33 

14 

258 

258 

Net interest income

1,872 

1.94 

2,076

2.37

(1) Negative interest income on assets amounting to € 44 million in 2020 (2019: € 16 million) is offset against interest income. Negative interest expense on 

liabilities amounting to € 34 million in 2020 (2019: € 20 million) is offset against interest expense.

AIB Group plc Annual Financial Report 2020Business Review12345662

Other income

Other income(1)

€499m

Other income(1)

Net fee and commission income

Dividend income

Net trading loss

Net gain on equity investments (FVTPL)

Net gain on loans and advances to customers (FVTPL)

Other operating income

Other income

2019 % change

Business 
income
€ m

Other 
items
€ m

395 

26 

(23)

– 

– 

– 

– 

– 

(9)

45 

42 

23 

2020

Total
€ m

395 

26 

(32)

45 

42 

23 

Business 
income
€ m

Other 
items
€ m

472 

26 

(8)

– 

– 

1 

– 

– 

(49)

74 

62 

41 

Total
€ m

472 

26 

(57)

74 

62 

42 

398 

101 

499 

491 

128 

619 

Total

-16 

– 

-43 

-39 

-33 

-45 

-19 

Other income(1)

€499m
19% compared to 2019 with decreased business income of 

decreased by € 120 million or

   Other income of € 499 million 

€ 93 million and other items of € 27 million.

Other items

€101m
in 2019. 

   Other items were € 101 million in 

2020 compared to € 128 million

Net income from equity investments of € 36 million in 2020 

(2019: € 25 million) reflected the disposal and revaluation of equity 

   Business income was 

investments. This comprises a net gain on equity investments 

€ 398 million in 2020 compared

(FVTPL) of € 45 million in 2020 (2019: € 74 million), offset by 

Business income

€398m
to € 491 million in 2019.

a net trading loss of € 9 million on a partial hedge of the equity 

investments (2019: € 49 million).

Net gain on loans and advances to customers (FVTPL) of 

€ 42 million in 2020 (2019: € 62 million) represents income 

recognised on previously restructured loans carried at fair value 

through profit and loss.

Other operating income of € 23 million in 2020 primarily 

reflects a gain on disposal of individual loans in the syndicated 

and international business for credit management purposes. 

The € 41 million in 2019 was primarily due to a gain on disposal of 

investment securities.

IFRS basis
On an IFRS basis other income, including a net gain of € 2 million 
on exceptional items(1), was € 501 million in 2020 compared to 
€ 579 million in 2019.

Net fee and commission income

Customer accounts

Card income

Lending related fees

Customer related foreign exchange

Payzone

Other fees and commissions

2020
€ m

179

69 

40 

54 

15 

38 

2019

%
€ m change

214 

84 

50 

71 

2 

51 

-16

-18

-20

-24

– 

-26

-16

Net fee and commission income

395 

472 

Net fee and commission income of € 395 million in 2020 decreased 
by € 77 million compared to 2019 reflecting lower transaction 
volumes due to a reduction in economic activity. Payzone income 
was € 15 million in 2020 following acquisition in late 2019.

Dividend income was € 26 million in 2020 including € 23 million 
received on NAMA subordinated bonds, which were redeemed in 
March 2020.

Net trading loss of € 23 million 2020 increased by € 15 million 
compared to 2019 mainly due to negative movements on derivative 

valuation adjustments (XVA).

(1) Other income before exceptional items. A net gain of € 2 million on exceptional items in 2020 (2019: € 40 million loss) comprises: Net loss on loans and 

advances to customers (FVTPL) € 1 million (2019: € 4 million gain) and Other operating income gain on settlement € 3 million (2019: loss on disposal of loan 

portfolios € 44 million).

Business review – 1. Operating and financial reviewAIB Group plc Annual Financial Report 2020Business Review63

Cost income ratio(1)(2)

64%
(down 12%) resulted in a cost income ratio of 64% in 2020 

and income of € 2,371 million 

   Costs of € 1,527 million (up 2%) 

compared to 56% in 2019. 

Bank levies and regulatory fees

€115m

Bank levies and regulatory fees

Irish bank levy

Deposit Guarantee Scheme

Single Resolution Fund

Other regulatory levies and charges

2020
€ m

2019

% 
€ m change

35 

39 

17 

24 

35 

33 

16 

20 

– 

16 

7 

19

11

Bank levies and regulatory fees

115 

104

Bank levies and regulatory fees of € 115 million increased 

€ 11 million compared to 2019 due to an increase in Deposit 

Guarantee Scheme fees and higher regulatory levies.

IFRS basis
On an IFRS basis total costs, including bank levies and 

regulatory fees of € 115 million and the cost of exceptional 
items(2) of € 217 million, were € 1,859 million in 2020 compared to 
€ 2,181 million in 2019. This results in a cost income ratio (IFRS 

basis) of 78% in 2020, compared to 82% in 2019.

Total operating expenses(1)(2)

€1,527m

Operating expenses(1)(2)

Personnel expenses

General and administrative expenses

Depreciation, impairment and 
amortisation

Total operating expenses

Staff numbers at period end(3)

Average staff numbers(3)

Total operating expenses(1)(2)

2020
€ m

734 

514 

2019 

%
€ m change

774 

501 

279 

229 

1,527 

1,504 

9,193

9,520 

9,356 

9,855 

-5 

3 

22 

2 

-3 

-5 

€1,527m
€ 23 million or 2% compared to 2019, with increased depreciation, 

€ 1,527 million increased 

   Total operating expenses of 

impairment and amortisation of € 50 million and general and 

administrative expenses of € 13 million partly offset by lower 

personnel expenses of € 40 million.

Personnel expenses
Personnel expenses decreased by € 40 million compared to 2019 

primarily due to the decrease in average staff numbers and lower 

retirement benefit costs, partly offset by salary inflation.

General and administrative expenses
General and administrative expenses increased € 13 million 

compared to 2019 primarily relating to the roll out of the Group’s 

new ways of working strategy. Higher operational costs associated 

with the COVID-19 pandemic were partially offset by savings 

achieved as a result of reduced travel and business expenses. 

Depreciation, impairment and amortisation
Depreciation, impairment and amortisation increased by 

€ 50 million compared to 2019 due to the commissioning of 

assets into operational use from the investment programmes in 

prior years.

(1)Before bank levies and regulatory fees and exceptional items.
(2) The cost of exceptional items of € 217 million in 2020 (2019: € 573 million) comprised: Personnel expenses € 42 million (2019: € 56 million), General and 

administrative expenses € 139 million (2019: € 500 million) and Depreciation, impairment and amortisation € 36 million (2019: € 17 million).

(3) Staff numbers are on a full time equivalent (“FTE”) basis. Average staff numbers for 2020 include 95 FTEs following the acquisition of Payzone in late 2019.

AIB Group plc Annual Financial Report 2020Business Review12345664

Net credit impairment charge

Total exceptional items

€1,460m
There was a net credit impairment charge of € 1,460 million in 

2020 primarily due to the deterioration in the economic outlook, 

credit downgrades, particularly in sectors impacted by COVID-19 

restrictions, as well as post model adjustments for expected 

COVID-19 impacts and legacy non-performing mortgage 

exposures. 

€215m

Total exceptional items

Restitution costs

Restructuring costs

Impairment of intangibles

Covid product costs

The net credit impairment charge reflected a € 1,421 million charge 

Termination benefits

on loans and advances to customers (net re-measurement of 

Loss on disposal of loan portfolios

expected credit loss (“ECL”) allowance charge of € 1,493 million, 

Provision for regulatory fines

2020
€ m

2019
€ m

(117)

(416)

(36)

(30)

(22)

(9)

(1)

– 

– 

– 

(18)

– 

(48)

(40)

(78)

8 

offset by recoveries of amounts previously written-off of 

€ 72 million) and a € 39 million charge for off-balance sheet 

exposures. 

There was a net credit impairment charge of € 16 million in 2019 

comprising of a € 27 million charge on loans and advances to 

customers and a € 11 million writeback for off-balance sheet 

exposures.

Further information is available in the Risk management section on 

pages 87 to 170.

Income tax credit/(charge)

€190m
The effective tax rate was 20.4% in 2020 compared to 27.1% 

in 2019. 

The income tax credit recognised in 2020 reflects the:

•  Deferred tax asset recognised in respect of losses in the period 

as well as a credit due to the set back of 2020 losses against 

tax for earlier years.

•  Release of previously recognised liabilities following resolution 

of a tax matter where uncertainty had existed in prior years.

•  Deferred tax assets write-down.

For further information see note 16 ‘Taxation’ of the consolidated 

financial statements.

Other

Total exceptional items

(215)

(592)

These gains/costs were viewed as exceptional by management. 

Restitution costs include provision for customer redress and 

compensation in relation to the tracker mortgage examination 

of € 11 million and other customer redress of € 35 million along 

with € 71 million of associated costs. 2019 included a provision of 

€ 265 million for additional redress to customers who had an option 

of a prevailing rate tracker.

Restructuring costs reflect changes to the AIB UK business model 

and the cost associated with the strategic decision to exit the SME 

market in Great Britain including termination benefits of £ 19 million.

Impairment of intangible assets relates to the write-down of assets 

following consideration of internal and external indicators of 

impairment.

Covid product costs reflect the incremental cost of implementing a 

large volume of payment breaks on home mortgages, personal and 

SME loans to customers impacted by COVID-19.

Termination benefits relate to the cost of the voluntary severance 

programme.

Loss on disposal of loan portfolios is a net loss of € 1 million in 

2020 relating to portfolio disposals in prior years.

Other comprises: 
•  Costs relating to the implementation of the Group’s property 
strategy of € 3 million. In 2019 this also included a gain of 
€ 21 million on the disposal of land at Bankcentre. 

•  A net gain of € 3 million on the settlement of a legacy claim 

in 2020. 

Business review – 1. Operating and financial reviewAIB Group plc Annual Financial Report 2020Business Review65

Non-performing loans

Non-performing loans ratio

€4.3bn
Non-performing loans increased by € 1.0 billion to € 4.3 billion 

7.3%

at 31 December 2020 primarily due to higher property and 

business non-performing exposures. Net flow to non-performing of 

€ 1.8 billion, which included changes to the definition of default of 

€ 0.2 billion, were partially offset by redemptions of € 0.7 billion.

Non-performing loans ratio
Non-performing loans as a percentage of gross loans to 

customers was 7.3% at 31 December 2020 compared to 5.4% at 

31 December 2019.

ECL allowance

Non-performing loans cover

€2.5bn
The ECL allowance of € 2.5 billion at 31 December 2020 increased 

32%

from € 1.2 billion at 31 December 2019 reflecting the net credit 

impairment charge recognised in 2020 on loans and advances to 

customers, particularly in respect of stage 2 and non-performing 

exposures, partially offset by reductions due to write-offs and 

disposals. 

Non-performing loans cover
The ECL allowance cover rate on non-performing loans of 32% at 

31 December 2020 compared to 27% at 31 December 2019.

Assets

Net loans to customers

New lending

€57.0bn

€9.2bn

31 Dec 
2020
€ bn

31 Dec 
2019
%
€ bn change

59.5 

(2.5)

57.0 

19.5 

27.3 

6.6 

110.4 

62.1 

(1.2)

60.9 

17.3 

13.5 

6.9 

98.6 

-4

103

-6

12

103

-4

12

Assets

Gross loans to customers

ECL allowance

Net loans to customers

Investment securities

Loans and advances to banks

Other assets

Total assets

Net loans to customers

€57.0bn
€ 0.8 billion, decreased by € 3.1 billion compared to 31 December 

currency movements of 

   Net loans, excluding the impact of 

2019 reflecting redemptions of € 11.1 billion exceeding new lending 

of € 9.2 billion and an increase in ECL allowance of € 1.3 billion 

from 31 December 2019. 

New lending

€9.2bn
25% lower than in 2019 driven by the reduction in economic activity 

2020 was € 3.1 billion or

   New lending of € 9.2 billion in 

during 2020. Non-property lending was 28% lower at € 4.5 billion 

primarily due to lower syndicated and UK lending. Property related 

lending was 30% lower at € 1.4 billion, mortgage lending was 

21% lower at € 2.4 billion and personal lending down 10% to 

€ 0.9 billion.

New lending comprises € 7.7 billion term lending in 2020 

(€ 10.8 billion in 2019) and € 1.5 billion transaction lending 

(€ 1.5 billion in 2019).

Summary of movement in loans to customers
The table below sets out the movement in loans to customers from 1 January 2020 to 31 December 2020.

Loans to customers

Gross loans (opening balance 1 January 2020)

New lending

Redemptions of existing loans

Net movement to non-performing

Write-offs and restructures

Foreign exchange movements

Other movements

Gross loans (closing balance 31 December 2020)

ECL allowance

Net loans (closing balance 31 December 2020)

There were no portfolio disposals in the year ended 31 December 2020.

Performing 
loans
€ bn

Non-performing 
loans
€ bn

Loans to 
customers
€ bn

58.8 

9.2 

(10.4)

(1.8)

– 

(0.8)

0.2 

55.2 

(1.1)

54.1 

3.3 

– 

(0.7)

1.8 

(0.1)

– 

– 

4.3 

(1.4)

2.9 

62.1 

9.2 

(11.1)

– 

(0.1)

(0.8)

0.2 

59.5 

(2.5)

57.0 

AIB Group plc Annual Financial Report 2020Business Review12345666

Assets (continued)
The tables below summarise the credit profile of the loan portfolio by asset class and include a range of credit metrics that the Group uses in 

managing the portfolio. Further information on the Group’s risk profile and non-performing loans is available in the Risk management section 

on pages 87 to 170. 

Loan portfolio profile
31 December 2020

Gross loans to customers

Of which: Stage 2

Of which: Non-performing loans

Total ECL allowance

Total ECL allowance cover (%)

ECL allowance cover Stage 2 (%)

ECL allowance cover non-performing (%)

31 December 2019

Gross loans to customers

Of which: Stage 2

Of which: Non-performing loans

Total ECL allowance

Total ECL allowance cover (%)

ECL allowance cover Stage 2 (%)

ECL allowance cover non-performing (%)

Residential 
mortgages
€ bn

Other 
personal
€ bn

Property and 
construction
€ bn

Non-property 
business
€ bn

30.6

2.0

2.1

0.9

2.8% 

3.7% 

33.9% 

€ bn

31.5

2.2

2.3

0.6

1.8% 

2.4% 

21.8% 

2.8

0.3

0.2

0.2

8.5% 

15.4% 

61.1% 

€ bn

3.0

0.3

0.2

0.1

5.9% 

13.9% 

59.6% 

7.4

2.1

1.0

0.4

5.4% 

6.4% 

22.0% 

€ bn

7.3

0.4

0.4

0.2

2.6% 

5.9% 

35.1% 

18.7

5.0

1.0

1.0

5.5% 

11.6% 

32.3% 

€ bn

20.3

1.1

0.4

0.3

1.5% 

7.5% 

32.1% 

Non-performing loans
31 December 2020

Collateral disposals

Unlikely to pay (including > 90 days past due)

Non-performing loans probation

Total non-performing loans

Residential 
mortgages
€ bn

Other 
personal
€ bn

Property and 
construction
€ bn

Non-property 
business
€ bn

0.1

1.8

0.2

2.1

0.0

0.2

0.0

0.2

0.1

0.4

0.5

1.0

0.0

0.8

0.2

1.0

Total
€ bn

59.5

9.4

4.3

2.5

4.2% 

9.0% 

32.4% 

€ bn

62.1

4.0

3.3

1.2

2.0% 

5.1% 

26.8% 

Total
€ bn

0.2

3.2

0.9

4.3

Total non-performing loans/Total loans (%)

7.0% 

8.5% 

13.0% 

5.4% 

7.3% 

31 December 2019

Collateral disposals

Unlikely to pay (including > 90 days past due)

Non-performing loans probation

Total non-performing loans

Total non-performing loans/Total loans (%)

€ bn

0.1

1.9

0.3

2.3

7.4%

€ bn

0.0

0.2

0.0

0.2

6.4%

€ bn

0.1

0.3

0.0

0.4

5.1%

€ bn

0.0

0.3

0.1

0.4

2.2%

€ bn

0.2

2.7

0.4

3.3

5.4%

Investment securities
Investment securities of € 19.5 billion, primarily held for liquidity 

purposes, have increased by € 2.2 billion from 31 December 2019. 

Other assets
Other assets of € 6.6 billion comprised:
•  Deferred tax assets of € 2.7 billion(1) in line with 

31 December 2019.

Loans and advances to banks
Loans and advances to banks of € 27.3 billion, including 

€ 25.6 billion of cash and balances at central banks, were 

€ 13.8 billion higher than 31 December 2019. The increased 

•  Derivative financial instruments of € 1.4 billion, € 0.1 billion 

increase from 31 December 2019.

•  Remaining assets of € 2.5 billion, decreased € 0.4 billion from 
31 December 2019 due to the receipt of proceeds from a loan 

placement with banks was due to excess liquidity driven by 

portfolio disposal.

increased customer account balances and TLTRO III funding 

drawdown.

(1)For further information see note 2 Critical accounting judgements and estimates ‘Deferred taxation’ in the consolidated financial statements. 

Business review – 1. Operating and financial reviewAIB Group plc Annual Financial Report 2020Business Review67

Liabilities & equity

Customer accounts

Equity

€82.0bn

€13.4bn

Liabilities & equity

Customer accounts

Deposits by banks

Debt securities in issue

Subordinated liabilities

Other liabilities

Total liabilities

Equity

Total liabilities & equity

Loan to deposit ratio

Customer accounts

31 Dec 31 Dec
2019
%
€ bn change

2020
€ bn

Debt securities in issue
Debt securities of € 5.5 billion decreased by € 1.3 billion from 

31 December 2019 due to maturity of covered bonds and medium 

82.0 

71.8 

4.7 

5.5 

1.6 

3.2 

0.8 

6.8 

1.3 

3.7 

97.0 

84.4 

13.4 

110.4 

14.2 

98.6 

14

470

-20

23

-12

15

-6

12

%

69

% Change

85

-16 

term notes of € 1.25 billion.

Subordinated liabilities
Subordinated liabilities of € 1.6 billion were € 0.3 billion higher 

compared to 31 December 2019 due to issuance of € 1.0 billion 

Tier 2 Notes in September 2020 which was partly offset by the 

redemption of € 0.75 billion Tier 2 Notes in November 2020.

Other liabilities
Other liabilities of € 3.2 billion comprised:

•  Derivative financial instruments of € 1.2 billion, in line with 

31 December 2019. 

•  Remaining liabilities of € 2.0 billion, € 0.5 billion decrease from 

31 December 2019 due to reduction in provisions, current 

taxation and deferred tax liabilities.

€82.0bn
of € 0.8 billion, increased by € 11.0 billion compared to 

impact of currency movements

   Customer accounts, excluding the 

Equity

31 December 2019 primarily reflecting substantially higher current 

account balances across all segments.

Loan to deposit ratio
The loan to deposit ratio decreased to 69% at 31 December 2020 

compared to 85% at 31 December 2019 reflecting increased 

customer accounts and a reduction in net loans.

€13.4bn
€ 14.2 billion at 31 December 2019. 

   Equity decreased by € 0.8 billion 

to € 13.4 billion compared to 

The table below sets out the movements to 31 December 2020.

Equity

Opening balance (1 January 2020)

Loss for the year

Deposits by banks
Deposits by banks of € 4.7 billion increased € 3.9 billion compared 

Issue of Additional Tier 1 securities

Redemption of Additional Tier 1 securities

to 31 December 2019 driven by TLTRO III funding drawdown of 

Distributions paid

€ 4.0 billion.

Other comprehensive income:

Cash flow hedging reserves

Investment securities reserves/other

Closing balance (31 December 2020)

€ bn

14.2

(0.7)

0.6 

(0.5)

(0.1)

0.1 

(0.2)

13.4

The Group issued € 0.6 billion of Additional Tier 1 securities in 

June 2020 at a coupon rate of 6.25%. 

AIB Group plc Annual Financial Report 2020Business Review12345668

Segment reporting

Segment overview
The Group’s performance is managed and reported across the Retail Banking, Corporate, Institutional & Business Banking (“CIB”), AIB UK 

and Group segments. Segment performance excludes exceptional items.

Retail Banking
Retail Banking comprises Homes & Consumer, SME and Financial Solutions Group (“FSG”) in a single integrated segment, focused on 

meeting the current, emerging and future needs of our personal and SME customers.

•  Homes & Consumer is responsible for meeting the homes needs of customers in Ireland across the AIB, EBS and Haven brands and 

delivering innovative and differentiated products, propositions and services to meet our customers’ everyday banking needs through an 

extensive range of physical and digital channels. Our purpose is to achieve a seamless, transparent and simple customer experience in 

all of our propositions across current accounts, personal lending, payments & credit cards, deposits, insurance and wealth to maintain 

and grow our market leading position.

•  SME provides financial services to micro and small SMEs through our sector-led strategy and local expertise with an extensive product 

and proposition offering across a number of channels. Our purpose is to help our customers create and build sustainable businesses in 

their communities.

•  FSG is a dedicated workout unit to which the Group has migrated the management of the majority of its non-performing exposures 

(NPEs), with the objective of delivering the Group’s strategy to reduce NPEs.

Corporate, Institutional & Business Banking (“CIB”)
CIB provides institutional, corporate and business banking services to the Group’s larger customers and customers requiring specific sector 

or product expertise. CIB’s relationship driven model serves customers through sector specialist teams including: corporate banking, real 

estate finance, business banking and energy, climate action & infrastructure. In addition to traditional credit products, CIB offers customers 

foreign exchange and interest rate risk management products, cash management products, trade finance, mezzanine finance, structured 

and specialist finance, equity investments and corporate finance advisory services, as well as Private Banking services and advice. CIB also 

has syndicated and international finance teams based in Dublin and in New York.

AIB UK
AIB UK offers retail and business banking services in two distinct markets, a sector-led corporate and commercial bank 

supporting businesses in Great Britain (“Allied Irish Bank (GB)”), and a retail and business bank in Northern Ireland (“AIB (NI)”). 

The Group’s revised strategy (Strategy 2023) entails changes to the AIB UK business model including the withdrawal from SME lending in 

Great Britain and a refocus on our corporate business, particularly in renewables, infrastructure, health and manufacturing. 

Group
Group comprises wholesale treasury activities and Group control and support functions. Treasury manages the Group’s liquidity and funding 

positions and provides customer treasury services and economic research. The Group control and support functions include Business & 

Customer Services, Finance, Risk, Legal, Corporate Governance & Customer Care, Human Resources, Corporate Affairs, Strategy & 

Sustainability and Group Internal Audit.

Segment allocations
The segments’ performance statements include all income and directly related costs, excluding overheads which are managed centrally, 

the costs of which are included in the Group segment. Funding and liquidity income/charges are based on each segment’s funding 

requirements and the Group’s funding cost profile, which is informed by wholesale and retail funding costs. Income attributable to capital is 

allocated to segments based on each segment’s capital requirement.

Business review – 1. Operating and financial reviewAIB Group plc Annual Financial Report 2020Business ReviewRetail Banking

Retail Banking 
contribution statement

Net interest income

Other income

Total operating income

Total operating expenses

Bank levies and regulatory fees

Operating contribution before 
impairments and exceptional items

Net credit impairment (charge)/ 
writeback

Operating contribution before 
exceptional items

Associated undertakings

Contribution before exceptional items

2020 
€ m

2019 
€ m

% 
change

Retail Banking
balance sheet metrics

1,115 

1,234

334 

398 

1,449 

1,632 

(908)

(923)

(2)

(2)

-10

-16 

-11 

-2 

–

Mortgages

Personal

Property

Non-property business

New lending

539 

707 

-24

(485)

17 

–

Mortgages

Personal

Property

54 

12 

66 

724 

17 

741

-93 

-24

-91 

Non-property business

Gross loans

ECL allowance

Net loans

Current accounts

Deposits

Customer accounts

69

31 Dec 31 Dec
2019
%
€ bn change

2020
€ bn

2.3

0.9 

0.1

1.1

4.4 

2.9

1.0

0.1

0.9

4.9

29.0

29.6

2.6

0.7

3.2

35.5

(1.5)

34.0

31.7 

25.2 

56.9

2.8

0.9

3.3

36.6 

(1.1)

35.5

25.5

23.1

48.6

-11

-3 

28 

-4 

24 

9 

17 

New lending
€4.4bn 
reflecting lower economic activity. Mortgage market share was 
28.4% for 2020.

New lending was 11% lower at € 4.4 billion 

Net loans
€34.0bn  Net loans reduced by € 1.5 billion mainly reflecting 
redemptions exceeding new lending and an increase in expected 
credit loss allowance.

The ECL allowance of € 1.5 billion in 2020 

ECL allowance
€1.5bn 
increased by € 0.4 billion from € 1.1 billion at 31 December 2019 
reflecting the net credit impairment charge recognised in 2020 on 
loans and advances to customers partially offset by reductions due 
to write-offs.

Customer accounts
€56.9bn  Customer accounts increased by € 8.3 billion 
compared to 31 December 2019 reflecting reduced consumer 
spending and higher savings which elevated balances across all 

sectors.

Net interest income
€1,115m  Net interest income has decreased by € 119 million 
compared to 2019. This was primarily due to lower average 
loans, as redemptions exceeded new lending and following the 
deleveraging of non-performing loans in 2019, as well as the 
increase in customer account volumes coupled with the impact 
of the negative interest rate environment and lower allocation of 
liquidity income.

Other income decreased by € 64 million compared 

Other income
€334m 
to 2019, mainly due to lower transaction volumes due to a reduction 
in economic activity as well as customer preference for non-cash 
services and lower income recognised on previously restructured 
loans. Net fee and commission income includes € 15 million 
(2019: € 2 million) following the acquisition of Payzone in late 2019.

Total operating expenses decreased by € 15 million 

Total operating expenses
€908m 
compared to 2019 driven by reductions in personnel costs due to 
lower average staff numbers. This is partly offset by an increase 
in depreciation and amortisation as assets created under the 
investment programme were commissioned to operational use as 
well as the amortisation of intangible assets created following the 
acquisition of Payzone. 

Net credit impairment (charge)/writeback
€485m 
There was a net credit impairment charge of 
€ 485 million in 2020 primarily due to the deterioration in the 
economic outlook as well as post model adjustments for expected 
COVID-19 impacts and legacy non-performing mortgage 
exposures. There was a net credit impairment writeback of 
€ 17 million in 2019.

AIB Group plc Annual Financial Report 2020Business Review12345670

Corporate, Institutional & Business Banking (“CIB”)

CIB contribution statement

Net interest income

Other income

Total operating income

Total operating expenses

Operating contribution before 
impairments and exceptional items

Net credit impairment charge

Contribution before exceptional items

2020
€ m

439 

121 

560 

(132)

428 

(767)

(339)

2019

%
€ m change

CIB balance sheet metrics

31 Dec 31 Dec
2019
%
€ bn change

2020
€ bn

471 

87 

558 

(115)

443 

(18)

425 

-7

40 

– 

15 

-3

– 

–

Mortgages

Personal

Property

Non-property business

New lending

Mortgages

Personal

Property

Non-property business

Gross loans

ECL allowance

Net loans

0.0

0.0

0.9

2.2

3.1 

0.6

0.1

4.7

9.9

15.3

(0.8)

14.5

0.1

0.1

1.3

3.5

5.0

0.6

0.1

4.3

11.2

16.2

0.0 

16.2

Investment securities

1.1

0.7

Current accounts

Deposits

Customer accounts

9.0

3.7

7.4

3.9

12.7

11.3

-38

-6

-11

49

21

-5

12

Net interest income
€439m 
compared to 2019 primarily due to the impact of the lower interest 

Net interest income decreased by € 32 million 

New lending
€3.1bn 
than 2019. New lending was lower across all business areas with 

New lending of € 3.1 billion was € 1.9 billion lower 

rate environment and lower allocation of liquidity income.

syndicated and international lending most impacted as a result of 

the Group’s reduced risk appetite.

Other income
€121m 
to 2019 reflecting an increase in income from equity investments 

Other income increased by € 34 million compared 

and loan disposals which was partially offset by lower net fee 

Net loans
€14.5bn  Net loans of € 14.5 billion at 31 December 2020 
decreased by € 1.7 billion driven by increase in expected credit 

and commission income from a decrease in transaction volumes 

loss allowance and the impact of lower syndicated and international 

reflecting the reduction in economic activity.

lending. This was partially offset by an increase in the energy, 

Total operating expenses
€132m 
compared to 2019 mainly due to increased personnel costs. 

Total operating expenses increased by € 17 million 

Net credit impairment charge
€767m 
€ 767 million in 2020 primarily due to the deterioration in economic 

There was a net credit impairment charge of 

outlook, credit downgrades, particularly in sectors impacted by 

COVID-19 restrictions, as well as post model adjustments for 

expected COVID-19 impacts. There was a net credit impairment 

charge of € 18 million in 2019.

climate action and infrastructure portfolio.

ECL allowance
€0.8bn 
at 31 December 2020 increased by € 0.8 billion from 

The ECL allowance of € 0.8 billion 

31 December 2019 reflecting the net credit impairment charge 

recognised in 2020 on loans and advances to customers partially 

offset by reductions due to loan disposals. 

Investment securities
€1.1bn 
€ 0.4 billion higher than 31 December 2019. 

Investment securities of € 1.1 billion were 

Customer accounts
€12.7bn  Current accounts of € 12.7 billion were € 1.4 billion 
higher than 31 December 2019. Deposits of € 3.7 billion decreased 

by € 0.2 billion compared to 31 December 2019.

Business review – 1. Operating and financial reviewAIB Group plc Annual Financial Report 2020Business Review71

AIB UK

AIB UK contribution statement

Net interest income

Other income

Total operating income

Total operating expenses

Bank levies and regulatory fees

Operating contribution before impairments 
and exceptional items

Net credit impairment charge

Operating contribution before 
exceptional items

Associated undertakings

Contribution before exceptional items

Contribution before exceptional items € m

2020
£ m

2019

%
£ m change

AIB UK balance sheet metrics

31 Dec 31 Dec
2019
%
£ bn change

2020
£ bn

191 

43 

234 

235 

59 

294 

(146)

(154)

(1)

– 

87 

(184)

140

(13)

(97)

127

2 

(95)

(108)

3

130

148

-19

-28

-21

-5

–

-38

–

–

-33

–

–

AIB GB

AIB NI

New lending

AIB GB

AIB NI

Gross loans

ECL allowance

Net loans

Current accounts

Deposits

Customer accounts

1.1

0.4

1.5

5.6 

2.1 

7.7 

(0.3)

7.4 

6.8 

3.0 

9.8 

1.8

0.3

2.1

5.6

2.2

7.8

(0.1)

7.7

5.8

3.0

8.8

-36

29

-26

-1

-4

-2

115

-3

18

–

12

Net interest income
£191m  
compared to 2019 primarily due to the Bank of England base rate 

Net interest income decreased by £ 44 million 

New lending
£1.5bn 
£ 0.6 billion compared to 2019 driven by a general slowdown of 

New lending of £ 1.5 billion in 2020 decreased by 

cuts in March 2020.

new business activity due to the lower economic activity and Brexit 

related uncertainty.

Other income
£43m 
to 2019 mainly due to a decrease of £ 14 million in net fee and 

Other income decreased by £ 16 million compared 

commission income from lower transaction volumes reflecting the 

Net loans
£7.4bn 
compared to 31 December 2019, largely driven by an increase in 

Net loans of £ 7.4 billion decreased £ 0.3 billion 

reduction in economic activity.

expected credit loss allowance.

Total operating expenses
£146m 
compared to 2019 driven by lower general and administration 

Total operating expenses decreased by £ 8 million 

ECL allowance
£0.3bn 
at 31 December 2020 increased by £ 0.2 billion from 

The ECL allowance of £ 0.3 billion 

costs.

31 December 2019 primarily reflecting the net credit impairment 

charge recognised in 2020 on loans and advances to customers.

Net credit impairment charge
£184m 
£ 184 million in 2020 primarily due to the deterioration in the 

There was a net credit impairment charge of 

economic outlook, credit downgrades, particularly in sectors 

impacted by COVID-19 restrictions, as well as post model 

adjustments for expected COVID-19 impacts. There was a net 

credit impairment charge of £ 13 million in 2019.

Customer accounts
£9.8bn 
31 December 2020 were £ 1.0 billion higher compared to 

Customer accounts of £ 9.8 billion at 

31 December 2019.

AIB Group plc Annual Financial Report 2020Business Review12345672

Group

Group contribution statement

Net interest income

Other income

Total operating income

Total operating expenses

Bank levies and regulatory fees

Contribution before exceptional items

2020
€ m

2019

%
€ m change

Group balance sheet metrics

104 

(4)

100 

(323)

(112)

(335)

103 

66 

169 

(290)

(102)

(223)

1 

– 

Gross loans

Investment securities

-41

Customer accounts

11 

10 

50 

31 Dec 31 Dec
2019
%
€ bn change

2020
€ bn

0.1

18.4

1.4

0.1

16.6

1.5

-3

11

-4

Investment securities
€18.4bn 
held for liquidity purposes increased by € 1.8 billion from 

Investment securities of € 18.4 billion primarily 

31 December 2019.

Customer accounts
€1.4bn 
31 December 2020 compared to € 1.5 billion at 31 December 2019.

Customer accounts were € 1.4 billion at 

Net interest income
€104m 

Net interest income was in broadly line with 2019.

Other income
(€4m) 
to 2019 due to a decrease in other operating income, negative 

Other income decreased by € 70 million compared 

movements on derivative valuation adjustments (XVA) and 

a lower net gain on equity investments measured at FVTPL. 

Other operating income for 2019 included a gain on disposal of 

investment securities.

Total operating expenses
€323m 
by € 33 million compared to 2019 primarily due to an increase 

Total operating expenses of € 323 million increased 

in general and administration expenses and in depreciation and 

amortisation as assets created under the investment programme 

were commissioned to operational use.

Bank levies and regulatory fees
€112m 
in 2020 include the Deposit Guarantee Scheme of € 39 million, 

Bank levies and regulatory fees of € 112 million 

the Irish bank levy of € 35 million, the Single Resolution Fund 

€ 17 million, and other regulatory levies and charges of € 21 million.

Business review – 1. Operating and financial reviewAIB Group plc Annual Financial Report 2020Business Review73

Alternative performance measures
The following is a list, together with a description, of APMs used in analysing the Group’s performance, provided in accordance with the 

European Securities and Markets Authority (“ESMA”) guidelines. 

Average rate

Average balance

Interest income/expense for balance sheet categories divided by corresponding average balance.

Average balances for interest-earning assets are based on daily balances for all categories with 

the exception of loans and advances to banks, which are based on a combination of daily/monthly 

balances. Average balances for interest-earning liabilities are based on a combination of daily/

monthly balances, with the exception of customer accounts which are based on daily balances.

Absolute cost base 

Cost income ratio

Total operating expenses excluding exceptional items, bank levies and regulatory fees.

Total operating expenses excluding exceptional items, bank levies and regulatory fees divided by 

Cost income ratio (IFRS basis)

Total operating expenses divided by total operating income.

total operating income excluding exceptional items.

Exceptional items

Performance measures have been adjusted to exclude items viewed as exceptional by 

management and which management view as distorting comparability of performance year-on-year. 

The adjusted performance measure is considered an APM. A reconciliation between the IFRS and 

management performance summary income statements is set out on page 74. Exceptional items 

include:

 – Restitution costs include provision for potential customer redress and compensation in relation 

to the tracker mortgage examination, and other customer redress, along with associated costs.

 – Restructuring costs reflect changes to the AIB UK business model and the cost associated with 

the strategic decision to exit the SME market in Great Britain including termination benefits.

 –

Impairment of intangible assets relates to the write-down of assets following consideration of 

internal and external indicators of impairment.

 – Covid product costs reflect the incremental cost of implementing a large volume of payment 

breaks on home mortgages, personal and SME loans to customers impacted by COVID-19.

 – Termination benefits reflect costs associated with the reduction in employees arising from the 

voluntary severance programme.

 –

Loss on disposal of loan portfolios includes gain/(loss) on disposals measured at amortised cost 

and gain/(loss) on loans and advances to customers measured at FVTPL. 

 – Provision for regulatory fines in 2019 included a provision for the potential impact of monetary 

penalties arising from the Central Bank of Ireland investigation in respect of tracker mortgages. 

 – Other reflects (1) the implementation of the Group property strategy including the exit from 

Bankcentre and the acquisition and development of various office locations across Dublin and 

(2) the settlement of a legacy claim.

Loan to deposit ratio

Net interest margin

Net loans and advances to customers divided by customer accounts.

Net interest income divided by average interest-earning assets.

Non-performing exposures

Non-performing exposures as defined by the European Banking Authority, include loans and 

advances to customers (non-performing loans) and off-balance sheet commitments such as loan 
commitments and financial guarantee contracts.

Non-performing loans cover 

ECL allowance on non-performing loans as a percentage of non-performing loans.

Non-performing loans ratio

Non-performing loans as a percentage of total gross loans.

Return on Tangible Equity (RoTE)

Profit after tax less AT1 coupons paid, divided by targeted (14 per cent) CET1 capital on a fully 

loaded basis. Details of the Group’s RoTE is set out in the Capital Section on page 78.

Management performance – 

The following line items in the management performance summary income statement are 

summary income statement

considered APMs:

•  Other income
•  Total operating income
•  Personnel expenses
•  General and administrative expenses

•  Operating profit before impairment losses 

and exceptional items

•  Operating (loss)/profit before 

exceptional items

•  Depreciation, impairment and amortisation

•  Profit on disposal of property 

•  Total operating expenses

• 

(Loss)/profit before exceptional items

•  Bank levies and regulatory fees

•  Total exceptional items

AIB Group plc Annual Financial Report 2020Business Review12345674

Reconciliation between IFRS and management performance summary income statements
Performance has been adjusted to exclude items viewed as exceptional by management and which management view as distorting 
comparability of performance period on period. The adjusted performance measure is considered an APM. A reconciliation of management 
performance measures to the directly related IFRS measures, providing their impact in respect of specific line items and the overall 

summary income statement, is set out below.

IFRS – summary income statement

Net interest income

Other income

Total operating income

Total operating expenses

Operating profit before impairment losses

Net credit impairment charge

Operating (loss)/profit

Associated undertakings

Profit on disposal of property

(Loss)/profit before taxation

Income tax credit/(charge)

(Loss)/profit for the year

Adjustments – between IFRS and management performance 

Other income

of which: exceptional items

Loss on disposal of loan portfolios

Other

Total operating expenses

of which: bank levies and regulatory fees

of which: exceptional items

Restitution costs

Restructuring costs

Impairment of intangibles

Covid product costs

Termination benefits

Provision for regulatory fines

Other

(Profit) on disposal of property

of which: exceptional items

Other

Management performance – summary income statement

Net interest income
Other income(1)
Total operating income(1)
Total operating expenses(1)
Bank levies and regulatory fees(1)
Operating profit before impairment losses and exceptional items(1)
Net credit impairment charge
Operating (loss)/profit before exceptional items(1)
Associated undertakings
Profit on disposal of property(1)
(Loss)/profit before exceptional items(1)
Total exceptional items(1)

(Loss)/profit before taxation

Income tax credit/(charge)

(Loss)/profit for the year

1 

(3)

117 

36 

30 

22 

9 

– 

3 

–

2020
€ m

1,872 

501 

2,373 

(1,859)

514 

(1,460)

(946)

15 

– 

(931)

190 

(741)

(2)

115 

217 

2019
€ m

2,076 

579 

2,655 

(2,181)

474 

(16)

458 

20 

21 

499 

(135)

364 

40 

104

573 

40 

– 

416 

– 

18 

– 

48 

78 

13 

–

(21)

(21)

1,872 

499 

2,371 

(1,527)

(115)

729 

(1,460)

(731)

15 

– 

(716)

(215)

(931)

190 

(741)

2,076 

619 

2,695 

(1,504)

(104)

1,087 

(16)

1,071 

20 

– 

1,091 

(592)

499 

(135)

364 

(1) Performance has been adjusted to exclude items viewed as exceptional by management and which management view as distorting comparability of 

performance period on period. The adjusted performance measure is considered an APM.

Business review – 1. Operating and financial reviewAIB Group plc Annual Financial Report 2020Business Review 
Business review – 2. Capital

75

Objectives*
The objectives of the Group’s capital management policy are to at all times comply with regulatory capital requirements and to ensure that 
the Group has sufficient capital to cover the current and future risk inherent in its business and to support its future development. Detail on 
the management of capital and capital adequacy risk can be found in ‘Risk management 2.3’ on page 156.

Regulatory capital and capital ratios(1)

Equity
Less: Additional Tier 1 Securities

Proposed ordinary dividend(2)

Regulatory adjustments:

Intangible assets

Cash flow hedging reserves

IFRS 9 CET 1 transitional add-back

Pension

Deferred tax

Expected loss deduction
Calendar provisioning(3)
Other

Total common equity tier 1 capital

Additional tier 1 capital
Additional Tier 1 issuance

Instruments issued by subsidiaries that are given

recognition in additional tier 1 capital

Total additional tier 1 capital

Total tier 1 capital

Tier 2 capital
Subordinated debt

Instruments issued by subsidiaries that are given

recognition in tier 2 capital

IRB Excess of provisions over expected losses eligible

IFRS 9 tier 2 transitional adjustment

Total tier 2 capital

Total capital

Risk-weighted assets
Credit risk

Market risk

Operational risk

Credit valuation adjustment

Total risk-weighted assets

Common equity tier 1 ratio

Tier 1 ratio

Total capital ratio

CRD lV
transitional basis

CRD lV
fully loaded basis

31 December 
2020
€ m

31 December 
2019
€ m

31 December 
2020
€ m

31 December 
2019
€ m

13,422 

(1,115)

– 

(485)

(540)

796 

(22)

14,230 

(990)

(217)

(798)

(469)

251 

(31)

13,422 

(1,115)

– 

(485)

(540)

– 

(22)

14,230 

(990)

(217)

(798)

(469)

– 

(31)

(1,654)

(1,334)

(2,721)

(2,667)

– 

(317)

(38)

(2,260)

10,047 

1,115 

– 

1,115 

11,162 

1,500 

19 

131 

(131)

1,519 

12,681

47,807 

429 

4,686 

114 

53,036 

%

18.9 

21.0 

23.9 

(8)

–

(45)

(2,434)

10,589 

496 

129 

625 

11,214 

500 

426 

– 

– 

926 

12,140 

46,811

473

4,700

137

52,121

%

20.3

21.5

23.3

– 

(317)

(38)

(4,123)

8,184 

1,115 

– 

1,115 

9,299 

1,500 

24 

131 

– 

1,655 

10,954

47,350 

429 

4,686 

114 

52,579 

%

15.6 

17.7 

20.8 

(8)

–

(45)

(4,018)

9,005 

496 

159 

655 

9,660 

500

507

–

–

1,007

10,667

46,689

473

4,700

137

51,999

%

17.3

18.6

20.5

(1)Prepared under the regulatory scope of consolidation. 
(2) On 30 March 2020, the Group announced, following the recommendation of the European Central Bank, that the Company did not intend to seek shareholder 
approval for the payment of a final dividend for 2019. Accordingly, the relevant Annual General Meeting (‘’AGM’’) resolution was withdrawn and the proposed 
dividend cancelled. 

(3) Calendar provisioning is a Supervisory Review and Evaluation Process (“SREP”) recommendation to ensure minimum coverage levels on long term NPE 

exposures. The difference between the SREP recommended coverage levels and the IFRS 9 ECL coverage is taken as a CET1 deduction.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Business Review12345676

Capital requirements
The table below sets out the capital requirements at 
1 January 2020, 31 December 2020 and the pro forma 
requirements for 31 December 2021. The table does not include 
Pillar 2 Guidance (“P2G”) which is not publicly disclosed.

A suite of measures have been introduced to support the financial 
sector through the current COVID-19 pandemic. These include 
the reduction in the Countercyclical capital buffer (“CCyB”) to 
zero by both the Central Bank of Ireland (“CBI”) and the Bank of 
England (“BOE”). Other measures include amendments to the 
transitional rules for IFRS 9 in respect of COVID-19 related losses 
and the accelerated introduction of rules to allow the inclusion of 
prudentially valued software assets in capital.

On 1 January 2020 the Group’s Pillar 2 Requirement (“P2R”)
reduced to 3% from 3.15% in 2019. Previously the P2R had to
be met with CET1 only, post 8 April 2020 at least 56.25% of P2R 
(1.69% of RWA) must be CET1 and at least 75% (2.25% of RWA) 
must be Tier 1.

Regulatory Capital Requirements

CET1 Requirements

Pillar 1

Actual

1 Jan 
2020

31 Dec 
2020

Pro 
Forma
31 Dec 
2021

4.50% 

4.50%  4.50% 

Regulatory developments
Targeted Review of Internal Models (TRIM) 
The Group has received and implemented decisions in relation to 

the TRIM process. The TRIM decision on the Group’s Mortgage 

model resulted in a € 1.5 billion increase in RWA (-0.5% CET1). 

The TRIM decision on AIB’s Corporate model resulted in a 

€ 2.3 billion increase in RWA (-0.8% CET1) of which € 1.8 billion 

related to the leverage portfolio (-0.6% CET1). 

Other IRB Models
The Group has submitted a redeveloped SME model for 

regulatory approval prior to deployment. In the interim a scalar 

has been applied to the existing SME model to bring RWAs in 

line with the redeveloped model resulting in increased RWA of 

€ 0.6 billion (-0.2% CET1).

Articles 501 and 501a 
The Group has started to avail of the capital reduction factors in 

Capital Requirements Regulation (“CRR”) Articles 501 and 501a 

(+0.3% CET1) in 2020. 

Calendar provisioning 
Calendar provisioning is a SREP recommendation to ensure 

minimum coverage levels on long term NPE exposures. 

The difference between the SREP recommended coverage levels 

and the IFRS 9 ECL coverage is taken as a CET1 deduction 

Pillar 2 requirement (P2R)

3.00% 

1.69%  1.69%

(-0.6%).

Combined buffer requirement

3.90% 

3.50%  4.00% 

Capital Conservation Buffer (CCB)

2.50% 

2.50%  2.50% 

O-SII buffer

0.50% 

1.00%  1.50% 

Software
In accordance with Commission Delegated Regulation (EU) 

Countercyclical buffer (CCYB) Impact

2020/2176 the deduction for intangible assets has been reduced. 

0.70% 

0.00%  0.00% 

The impact on CET1 net of associated RWA increase is +0.6%.

Irish exposures

UK exposures

CET1 Requirement

Pillar 1 AT1 / Tier 2

P2R AT1 / Tier 2

0.20% 

0.00%  0.00% 

11.40% 

9.69%  10.19% 

3.50% 

3.50%  3.50% 

0.0% 

1.31%  1.31% 

Total Capital Requirement

14.90%  14.50%  15.00% 

The Group’s minimum CET1 requirement is 9.69% at 31 
December 2020 under CRD V Article 104a. Any shortfall in AT1 

and Tier 2 must be held in CET1. Currently there is no shortfall.

The Other Systemically Important Institution (“O-SII”) buffer 

of 1.0% will rise to 1.5% on 1 July 2021 and accordingly will 

increase the minimum CET1 requirements.

The minimum requirement for the total capital ratio is 14.5% at 

31 December 2020 and will increase to 15.0% by the end of 2021. 

The combined impact of regulatory developments resulted in a 

CET1 reduction of 1.2%.

Capital ratios at 31 December 2020 
Fully Loaded Ratio
The fully loaded CET1 ratio decreased to 15.6% at 

31 December 2020 from 17.3% at 31 December 2019.

In addition to the above regulatory change impacts, the remaining 

0.5% decrease is due to a loss after tax of € 0.7 billion (-1.4%) 

reflecting an ECL charge of € 1.5 billion, partially offset by the 

cancellation of the 2019 dividend (+0.4%) and RWA reductions 

due to reduced loans and advances to customers (+0.8% CET1). 

Finally other equity and RWA movements reduced CET1 by 0.3%.

The fully loaded total capital ratio increased to 20.8% from 20.5% 

at 31 December 2019. The increase in the ratio was driven by 

two new capital issuances comprising a € 0.6 billion AT1 and a 

€ 1 billion Tier 2 securities, and IRB excess of provisions over 

expected losses. These were significantly offset by the CET1 

movements outlined above and the redemption of the AT1 and 

Tier 2 capital issued in 2015 from Allied Irish Banks, p.l.c.

Business review – 2. CapitalAIB Group plc Annual Financial Report 2020Business Review 
77

Transitional Ratio
The transitional CET1 ratio decreased to 18.9% at 

31 December 2020 from 20.3% at 31 December 2019. 

This decrease is mainly driven by the fully loaded CET1 

movements detailed above and an additional year’s phasing of 

the deferred tax asset deduction, partially offset by the increase in 

the IFRS 9 transitional addback as part of the suite of measures 

to support the financial sector through the current COVID-19 

pandemic.

At 31 December 2020, the transitional total capital ratio increased 

to 23.9% from 23.3% at 31 December 2019.

Minimum Requirement for Own Funds and Eligible 
Liabilities (“MREL”)
At 31 December 2020, the Group had a MREL ratio of 30% of 

RWAs.

The Group continued to work towards its MREL target in 2020 to 

ensure that there is sufficient loss absorption and re-capitalisation 

capability. The Group has now completed issuance of € 6 billion 

MREL eligible liabilities of which € 1.6 billion was issued in 2020.

The Single Resolution Board (“SRB”) has provided the Group with 

its default formula for the MREL target calibration under the new 

BRRD II legislative framework to be complied with by 1 January 

Leverage Ratio
Based on the full implementation of CRD IV, the fully loaded 

2022. The Group has estimated its January 2022 intermediate 

binding target is 27.1% of RWA including the combined buffer 

leverage ratio, under the Delegated Act implemented in 

requirement.

January 2015, was 8.3% at 31 December 2020 (9.7% at 

31 December 2019).

The Group continues to monitor changes in MREL requirements 

together with developments in the SRB’s MREL policy which has 

Total leverage exposures (transitional basis) increased by 

the potential to impact on the Group’s MREL target.

Dividends
The final dividend in respect of 2019 was cancelled in line with 
regulatory guidance. No dividend is proposed for 2020. 

€ 12.2 billion in the year mainly driven by increases in cash and 

balances at central banks.

Leverage Ratio Metrics
Total Exposure (Transitional Basis)

Total Exposure (Fully Loaded)

Tier 1 Capital (Transitional Basis)

Tier 1 Capital (Fully Loaded)

Leverage Ratio (Transitional Basis)

Leverage Ratio (Fully Loaded)

2020
€ m

2019
€ m

113,344 

101,126 

111,378 

11,162 

9,299 

9.8%

8.3% 

99,548

11,214

9,660

11.1% 

9.7% 

Finalisation of Basel III
The Group continues to closely monitor regulatory developments 

to ensure that the Group maintains a strong capital position.

One of the key areas of regulatory development is the finalisation 

of Basel III reforms, exact implementation details will be 

confirmed once the finalised requirements are transposed into 

law. Initial assessments signal upward pressure on RWA mostly in 

relation to operational risk. 

In relation to RWA floors the Group’s high RWA density makes it 

less likely to be severely impacted by their introduction.

AIB Group plc Annual Financial Report 2020Business Review12345678

Ratings
AIB Group plc and Allied Irish Banks, p.l.c. are rated at investment 
grade with all three rating agencies, Moody’s, Fitch and Standard 
& Poor’s (S&P).

Return on Tangible Equity (“RoTE”)*
The losses incurred in 2020 result in a negative RoTE of 11.2%.

Return on Tangible Equity (RoTE)

2020

2019

AIB Group plc
All three rating agencies reaffirmed their ratings in 2020 and 
changed the outlook to stable from positive (Moody’s) and to 
negative from stable (Fitch and S&P). The changed outlook 
reflects the expectation that the Irish and UK economies will 
contract as a result of the COVID-19 pandemic.

(Loss)/profit after tax

AT1 coupons paid

Attributable earnings

Average RWA

RWA * 14% target

(741)

(76)

(817)

364 

(37)

327 

52,289  51,631 

7,320 

7,228 

Long term Ratings
Long term

Outlook

Investment grade

Long term Ratings
Long term

Outlook

Investment grade

Allied Irish Banks, p.l.c.

Long term Ratings
Long term

Outlook

Investment grade

Long term Ratings
Long term

Outlook

Investment grade

Moody’s

31 December 2020
Fitch

S&P

Baa2  

BBB-     

BBB

Return on Tangible Equity 

(11.2)% 4.5%

* RoTE is considered an Alternative Performance Measure. 

As part of its strategy, the Group has set a medium term target for 

RoTE of greater than 8%.

Return on Assets
The Return on Assets (RoA) at 31 December 2020 is (0.7%) 

(2019: 0.4%). 

Stable Negative Negative






Moody’s

Baa2 

Positive 


31 December 2019
Fitch

S&P

BBB- 

Stable 


BBB

Stable


Moody’s

31 December 2020
Fitch

S&P

A2

BBB+

BBB+

Stable  Negative Negative






Moody’s

A2

Stable 


31 December 2019
Fitch

S&P

BBB+

Stable 


BBB+

Stable


Business review – 2. CapitalAIB Group plc Annual Financial Report 2020Business ReviewRisk management

1

Framework

1.1

Risk management principles

1.2

Risk governance and oversight 

1.3

Three lines of defence model

1.4

Risk strategy

1.5

Risk culture

1.6

Risk management lifecycle

1.7

Risk management in action

2

Individual risk types

2.1

Credit risk

2.2

Funding and liquidity risk

2.3

Capital adequacy risk

2.4

Financial risks

(a) Market risk

(b) Pension risk

2.5 Operational risk

2.6

Regulatory compliance risk

2.7

Conduct risk

2.8

People and culture risk

2.9

Business model risk

2.10 Model risk

79

Page

80

80

81

81

82

82

84

87

147

156

157

163

164

165

166

167

168

169

AIB Group plc Annual Financial Report 2020Risk Management 12345680

Risk management – 1. Framework

1. Introduction
Risk management is central to how the Group conducts its business and how it helps its customers to achieve their dreams and ambitions 

while safeguarding the Group. The following sections outline the Risk Management Framework in place throughout 2020.

The risk management structure in the Group includes defined lines of authority and accountability, effective processes to identify, manage, 

monitor and report the risks to which the Group is or might be exposed to. Clear responsibilities for the management of risk are defined 

across the Group through a three lines of defence model which ensures effective independent oversight and assurance in respect of key 

decisions.

The Group’s Risk Management Framework sets out how risk is managed and articulates the integrated approach to risk management within 

the Group including its licenced subsidiaries. The Risk Management Framework supports the Group in achieving its strategic ambitions by 

providing a clear, concise and comprehensive approach to the governance, implementation and embedding of risk management practices. 

The Risk Management Framework is reviewed and approved annually by the Board. 

The Group’s Risk Management Framework has proven to be resilient throughout 2020 despite the impact of COVID-19 requiring major 

operational and business changes being implemented to support customers. 

1.1 Risk management principles
The twelve principles below govern the design and operation of 
effective risk management within the Group.

Strategy and appetite

1.  The Board has ultimate responsibility for the governance of 

all risk taking activity in the Group

2.  The Group’s Risk Appetite Statement defines the amount 

of risk that the Group is willing to accept or tolerate in order 
to deliver on its strategic and business objectives

3.  The Group has adopted a three lines of defence model

Identification and assessment

4.  The Group identifies, assesses and reports all its material 

risks 

5.  Risk Management is embedded in the strategic planning, 
performance management and strategic decision making 
processes of the Group

6.  The Group develops and uses models across a range of 

risks and activities to inform key strategic business and 
financial processes

Monitoring, escalating and reporting

7.  The Group understands, manages, measures, monitors 

and reports all risk it takes or originates

8.  The Group aims to provide clarity in all its communications 

which will help to better inform business decisions

Risk culture

9.  The Group supports the delivery of a strong risk culture

10.  Risk Management capabilities are valued, encouraged and 

developed

Control environment

11.  The Group has a system of internal controls designed to 

mitigate rather than eliminate risk

12.  The Group has implemented and embedded a 

comprehensive, fit-for-purpose risk management 
framework and policy architecture

1.2 Risk governance and oversight
The Group’s Governance and Organisation Framework 
encompasses the leadership, direction and control of the Group, 
reflecting guidelines, statutory obligations and ensures that 
control arrangements provide appropriate governance of the 
Group’s strategy, operations and mitigation of related material 
risks. This is achieved through a risk governance structure 
designed to facilitate the reporting, evaluation and escalation 
of risk concerns, from business segments and control functions 
upwards to the Board and its appointed committees and sub-
committees.

1.2.1 Board of Directors
The Board of Directors is ultimately responsible and accountable 
for the effective management of risks and for the system of 
internal controls in the Group. The Board has delegated a 
number of risk governance responsibilities to various committees. 
The roles of the Board, the Board Audit Committee, the 
Board Risk Committee, the Remuneration Committee and the 
Nominations and Corporate Governance Committee are set out in 
the Governance and Oversight – Corporate Governance report on 
pages 178 to 187.

1.2.2 Executive Committee
The Executive Committee has primary authority and responsibility 
for the day-to-day operations of, and the development of strategy 
for the Group. While the Executive Committee has delegated its 
powers and authorities to other committees, it retains ultimate 
accountability for the functions delegated.

Group Risk Committee
The Group Risk Committee is a sub-committee of the Executive 
Committee and is chaired by the Chief Risk Officer.

The roles and responsibilities of the Group Risk Committee are:
•  Approving risk frameworks, risk appetite statements, risk 
policies and limits to manage the risk profile of the Group;

•  Reviewing the Group’s risk profile (enterprise wide);
•  Periodically reviewing the effectiveness of the Group’s risk 

management policies for identifying, evaluating, monitoring, 
managing, and measuring significant risks;

•  Providing oversight and challenge of regulatory, operational 

and conduct risk related matters;

AIB Group plc Annual Financial Report 2020Risk Management •  Providing oversight and challenge of credit risk management 
related matters and periodically reviewing the credit portfolio 
exposures and trends;

•  Providing oversight and challenge of risk measurement 

matters;

•  Overseeing the development of the Group’s risk management 

culture;

•  Monitoring and reviewing the Group’s risk profile for equity 

risk and the business segment limits for equity risk;
•  Advising the Executive Committee on the risk impact of 

strategic initiatives that the Group may be considering and 
determining whether the initiatives are within risk appetite; and

•  Providing advice to the Board Risk Committee on risk 

governance, current and future risk exposures and risk 
appetite.

The sub-committees of the Group Risk Committee are the Group 
Credit Committee, the Regulatory and Conduct Risk Committee, 
the Risk Measurement Committee and the Operational Risk 
Committee:
•  The Group Credit Committee is responsible for the approval 
of material credit transactions in line with authority levels 
outlined in the Group Credit Risk policies, to review, approve 
or recommend to a higher authority Credit Risk Policies and 
to monitor and review credit management, performance and 
other credit matters that arise within the Group. The Group 
Credit Committee also reviews and challenges ECL levels for 
onward recommendation to the Board Audit Committee;
•  The Regulatory and Conduct Risk Committee is responsible 
for the governance and oversight of regulatory and conduct 
risks;

•  The Risk Measurement Committee is responsible for 

the governance, oversight and approval of all aspects of 
the Group’s risk measurement systems, material model 
methodologies as well as the maintenance of existing material 
models; and

•  The Operational Risk Committee is responsible for the 

governance and oversight of operational risks.

Group Asset and Liability Management Committee (“ALCo”)
ALCo has been established as a sub-committee of the Executive 
Committee. ALCo is the Group’s strategic and business decision 
making forum for balance sheet management matters. ALCo is 
tasked with decision-making in respect of the Group’s balance 
sheet structure, including capital, funding, liquidity and market 
risks to ensure it enables the delivery of the Group’s Strategic 
Plan. The Committee provides oversight of funding and liquidity, 
capital, market and equity/investments risk and balance sheet 
pricing in line with the relevant frameworks and policies across the 
Group and in accordance with Risk Appetite.

1.3 Three lines of defence model
The Group operates a three lines of defence model where each 
line plays a distinct role within the Group’s wider risk governance, 
management, oversight and assurance responsibilities. The first 
line of defence lies with the business line managers who are 
required to have effective governance and controls in place for 
their business. The first line of defence comprises the revenue 
generating and client facing areas, along with all associated 
support functions. The second line of defence comprises the Risk 
function, headed by the Chief Risk Officer and oversees the first 

81

line, providing independent constructive challenge, setting the 
frameworks, policies and limits, consistent with the risk appetite 
of the Group. The third line of defence comprises Group Internal 
Audit who provide an independent view on the key risks facing the 
Group, and the adequacy and effectiveness of governance, risk 
management and the internal control environment in managing 
these risks.

The Board, Board Risk Committee (“BRC”) and Board Audit 
Committee (“BAC”) are ultimately responsible for ensuring the 
effective operation of the three lines of defence model. They 
are supported by the Executive Committee (“ExCo”) and its 
sub-committees. The Terms of References for the BRC and BAC 
are available on the Group’s website.

The following high level principles have been defined across the 
three lines of defence for risk management:

Three lines of defence model high level principles

First line of defence – Frontline, operational and 
support activities

Provides risk ownership and oversight responsibilities 

Identifies, records, reports and manages the risks

Ensures that the right controls and assessments are in place to 
mitigate the risks

Second line of defence – Risk

Sets the frameworks and policies for managing specific 
risk types

Provides advice and guidance in relation to the risk

Provides independent oversight and reporting on the Group’s 
risk profile

Provides challenges to the effectiveness of the risk management 
and control processes

Third line of defence – Group Internal Audit

Provides independent and objective assurance on the 
adequacy of the design and operational effectiveness of risk 
management and control environment

1.4 Risk strategy
Integration of key risk management processes
The following section sets out at a high level the connection of 
key risk management activities within the Group. It illustrates 
the integration of the Group strategy through to recovery and 
resolution planning.

Group strategy
The Group’s strategic ambition is to be at the heart of its 
customers’ financial lives by meeting their evolving needs at every 
life-stage, always providing an exceptional customer experience, 
while maintaining a strong and resilient balance sheet and 
generating sustainable returns in a considered, transparent and 
controlled manner. The Group’s strategy is underpinned by five 
strategic pillars which are the foundation for everything that the 
Group does. The strategy is defined within the boundaries of the 
Group’s Risk Appetite Statement and approved by the Board. 
The Group’s Risk Appetite Statement, defines the amount and type 
of risk that the Group is willing to accept, or to avoid, in pursuit of 
its strategic goals.

AIB Group plc Annual Financial Report 2020Risk Management 12345682

Risk management – 1. Framework

Risk strategy setting
The risk strategy, articulated through the annual risk plan and the 
risk objectives, is a key element of the Board’s understanding of 
how risk is to be managed in the short, medium and long term. 
The Group has a set of strategic risk objectives which support the 
delivery of the Group’s strategy, with a specific focus on the Risk 
and Capital pillar. 

1.5 Risk culture
A strong risk culture is vital for the Group to achieve its strategic 
objectives. The risk culture defines how risk is managed and 
owned throughout the Group. It is the values, beliefs, knowledge, 
attitudes and understanding of risk shared by people. It sets 
the foundation for how the Group manages risk in a consistent 
and coherent manner. Risk culture is one of the key elements 
of the Group’s Risk Management Framework; it is through the 
risk framework and policy documents that an awareness of 
risk and control is set and cascaded throughout the Group. 
Risk Management skills and knowledge of staff and external 
contractors are developed through training and awareness of 
risk policies and specific risk communication with respect to the 
Group’s activities, strategy and risk profile.

1.6 Risk management lifecycle
The key processes which support the Group’s approach to risk 
management are set out below:
• 

Identification and assessment – through various assessments 
and processes including analysis and testing across material 
risks;

•  Measurement and management – management selects an 
appropriate risk response: avoiding, accepting, reducing, 
or sharing risk and develops a set of management actions. 
These actions are activities initiated to improve management 
of specific risks or in response to a risk event;

•  Monitoring, escalating and reporting – the continuous 

monitoring of risks to ensure that the key risks remain within 
risk appetite; and

•  Testing and assurance – an objective examination of evidence 
for the purpose of providing an independent assessment of 
governance, risk management and control processes for the 
Group in relation to all risk types.

Identification  
and 
assessment

Testing and 
assurance

Measurement  
and 
management 

Monitoring, 
escalating  
and reporting

1.6.1 Identification and assessment
Risk is identified and assessed in the Group through a 
combination of the following:
•  Material risk assessment;
•  Risk and control assessment;
•  Setting risk appetite;
•  Annual Financial Plan;
•  Stress testing;
• 
• 
•  Recovery and resolution planning.

Internal Capital Adequacy Assessment Process (“ICAAP”);
Internal Liquidity Adequacy Assessment Process (“ILAAP”);

Material risk assessment
The material risk assessment is a top down process performed 
on an annual basis for the Group which identifies the key material 
risks. This assessment takes into account the Group’s strategic 
objectives and incorporates both internal and external risk 
information. The Board Risk Committee is responsible for the 
annual approval of the Group material risk assessment whilst the 
Group Risk Committee is responsible for the annual review of the 
Group material risk assessment.

Risk and control assessment
The first line of defence is responsible for ensuring that detailed 
bottom up risk and control assessments are undertaken
for all businesses or business processes falling under their 
responsibility. These assessments are performed regularly and 
whenever there is a material change in organisation, business 
processes or business environment.

Setting risk appetite
The Board sets the risk appetite for the Group informed by the 
material risk assessment. Risk appetite is the nature and extent of 
risk that the Group is willing to take, accept, or tolerate in pursuit 
of its business objectives and strategy. It also informs the Group’s 
strategy, and as part of the Risk Management Framework, is a 
boundary condition to strategy and guides the Group in its risk 
taking and related business activities. The financial plan is tested 
to ensure it is within the risk appetite.

The Group Risk Appetite Statement is an articulation of the 
Group’s appetite for, and tolerance of risk expressed through 
qualitative statements and quantitative limits and thresholds. 
The Group Risk Appetite Statement seeks to encourage 
appropriate risk taking to ensure that risks are consistent with 
the Group strategy and risk appetite. The Group Risk Appetite 
Statement cascades into key business segments with separate 
Risk Appetite Statements for each licenced subsidiary reflecting 
the risk appetite of the subsidiary as a standalone entity.

The Group’s risk appetite statement is built on the following 
overarching qualitative statements:
•  Aim to grow our business by identifying, understanding and 
managing all the risks that impact us, ensuring appropriate 
returns for risks and by building long term sustainable 
relationships with our customers which are resilient through 
the cycle;

•  Have a low appetite for income volatility and target steady, 

sustainable earnings to enable appropriate regular dividend 
payments;

•  Do not have an appetite for large proprietary market risk 

positions in our trading book;

AIB Group plc Annual Financial Report 2020Risk Management 83

Internal Capital Adequacy Assessment Process (“ICAAP”)
It is the Group’s policy to maintain adequate capital resources at 
all times, having regard to the nature and scale of its business 
and the risks arising from its operations. The Internal Capital 
Adequacy Assessment Process (“ICAAP”) is the process by which 
the Group performs a formal and rigorous assessment of its 
balance sheet, business plans, risk profile and risk management 
processes to determine whether it holds adequate capital 
resources to meet both internal objectives and external regulatory 
requirements. Multiple scenarios are considered for each ICAAP 
including both systemic and idiosyncratic stress tests ranging 
from moderate to extreme and are applied to the Group’s material 
risks as identified through its material risk assessment. The stress 
time horizon of three years is aligned with the planning horizon.

Internal Liquidity Adequacy Assessment Process (“ILAAP”)
The Internal Liquidity Adequacy Assessment Process (“ILAAP”) is 
the process by which the Group performs a formal and rigorous 
assessment of its balance sheet, business plans, risk profile 
and risk management processes to determine whether it holds 
sufficient financial resources of appropriate quality to meet both 
internal objectives and external regulatory requirements. Multiple 
scenarios are considered for each ILAAP including both firm 
specific and systemic risk events and a combination of both to 
ensure the continued stability of the Group’s liquidity position 
within the Group’s pre-defined liquidity risk tolerance levels. 
The stress time horizon of three years is aligned with the planning 
horizon.

Recovery planning
The Group’s recovery plan sets out the arrangements and 
measures that the Group could adopt in the event of severe 
financial stress to restore the Group to long term viability. A set of 
triggers are included in the Group’s recovery plan, which presents 
the actions available to the Group to restore viability.

Resolution planning
Resolution is the restructuring of a bank by a resolution authority, 
that has failed or is likely to fail, through the use of resolution tools 
in order to:
• 
• 
• 

safeguard the public interest;
ensure the continuity of the Group’s critical functions;
ensure financial stability in the economy in which it operates; 
and

•  minimise costs to taxpayers.

The Single Resolution Board (“SRB”) is the Group’s resolution 
authority. The SRB and the National Resolution Authorities 
(Central Bank of Ireland for Ireland and Bank of England for the 
UK) draft the resolution plan for the Group. The resolution plan 
describes the Preferred Resolution Strategy (“PRS”), in addition 
to ensuring the continuity of the Group’s critical functions and the 
identification and addressing of any impediments to the Group’s 
resolvability.

•  Accept the concentration risk arising from our focus on 

markets in Ireland and the UK. Within these markets we seek 
to avoid excessive concentrations to sectors or single-names 
and test repayment capacity in stress conditions;
•  Seek to attract and retain skilled staff and place great 

emphasis on the integrity of staff and accountability for both 
inaction and actions taken, rewarding behaviours consistent 
with our brand values and code of conduct;

•  Offer our customers transparent, consistent and fair products 

and services and seek always to deliver fair customer 
outcomes; 

•  Seek to maintain the highest level of availability of key 

services for our customers;

•  Seek to comply with all relevant laws and regulations, our 
business is underpinned by a strong control framework;

•  Seek to maintain a strong capital base that generates 

returns in line with stakeholder and market expectations. 
Consideration will be given to opportunities for inorganic 
growth that would support the Group in terms of scale and/
or capability, where the Group has proven competence and 
capacity, and that maintain alignment with our qualitative risk 
appetite statements; and

•  Seek resilient, diversified funding relying significantly on retail 

deposits.

Annual Financial Plan
The financial plan is integral to how the Group manages its 
business and monitors performance. It informs the delivery of the 
Group’s strategy and is aligned to the Risk Appetite Statement. 
It enables realistic business objectives to be set for management, 
identifies accountability in the Group’s delivery of planning targets 
and identifies the risks to the delivery of the Group’s strategic goals 
and the mitigants of those risks. The plan is produced under a base 
scenario and assessed under a range of alternative scenarios. 
This assessment forms the basis for consideration of business 
model risk and internal capital adequacy.

Stress testing 
The Group’s risk identification and assessment processes 
described above are supported by a framework of stress testing, 
scenario and sensitivity analysis and reverse stress testing. 
It seeks to ensure that risk assessment is dynamic and forward 
looking, and considers not only existing risks but also potential 
and emerging threats. This enhances the overall risk management 
of the Group by informing risk appetite, capital and contingency 
planning and strategy formulation. Interdependencies between the 
Group’s material risks are also considered as part of the stress 
testing scenario impact analysis.

In addition, ad hoc stress tests are undertaken as required to 
inform strategic decision making. Scenario testing is undertaken 
as part of the Group’s recovery planning i.e. the means by which 
the Group assesses the key threats to its viability and the available 
mitigants to address them. The results of internal stress tests are 
challenged quarterly by the Risk function and reviewed by ALCo.

AIB Group plc Annual Financial Report 2020Risk Management 12345684

Risk management – 1. Framework

The PRS for the Group is a single point of entry bail-in via AIB 
Group plc. The resolution authorities set the loss absorbing 
capacity requirements for Minimum Requirements for own funds 
and Eligible Liabilities, in addition to any work programmes 
required to mitigate any perceived impediments to resolvability. 
Senior management are responsible for implementing the 
measures that are needed to ensure the Group’s resolvability and 
there are a number of governance fora such as subject matter 
working groups, Resolution Programme Board and Resolution 
Steering Committee that provides governance and oversight 
around resolution planning. Key deliverables to the SRB are 
approved by ALCo, ExCo (Group and UK) and Board (Group 
and UK).

1.6.2 Measurement and management 
Risk measurement
Each of the material risks has a specific approach to how the 
risk is measured. The Group Risk Appetite Statement and the 
separate risk appetite statements for the licensed subsidiaries 
contain metrics which are measured on a monthly basis against 
the limits set.

Risk management
The material risk types are actively managed and measured 
against their respective frameworks, policies and processes 
on an ongoing basis. Risk models are used to measure credit, 
market, liquidity and funding risk, and where appropriate, capital 
is allocated (taking account of risk concentrations) to mitigate 
material risks. The management and measurement of the Group’s 
risk profile also informs the Group’s strategic and operational 
planning processes.

1.6.3 Monitoring, escalating and reporting
The Group has designed risk appetite statement metrics for each 
of its material risk categories. Material risks are actively monitored 
under their respective frameworks and policies to ensure material 
risks are managed effectively in line with the Group’s Risk 
Appetite Statement. The material risk frameworks and policies 
set out the process for the escalation of the relevant risk appetite 
statement limit breaches. 

Risk reporting facilitates management decision-making and 
is a critical component of risk governance and oversight. Risk 
reporting processes are in place for each of the material risks 
under the relevant risk frameworks and policies. This enables 
management, governance committees and other stakeholders 
to oversee: the effectiveness of the risk management processes, 
adherence to risk policies, and (where relevant) adherence to 
regulatory requirements.

Should a breach of a risk appetite statement limit occur, it is 
reported to the Board and the Group’s regulator. On a monthly 
basis, the CRO reports actual performance against risk appetite 
statements to the Board Risk Committee.

1.6.4 Testing and assurance
The material risk types are continuously tested and assured in 
line with the Group assurance methodology, which distinguishes 
between risk management, risk control and risk assurance. 

Testing 
As the Group operates the three lines of defence model, each line 
of defence is responsible for preparing an assurance/business 
controls testing plan for the year ahead, with consideration of the 
adequacy of the risk identified and the design and effectiveness of 
the controls in place.

Integrated assurance
Integrated assurance is the alignment of governance, risk and 
assurance activities, linked with the Group’s strategy to better 
co-ordinate efforts and risk reporting, with the aim of improving 
performance and resilience.

1.7 Risk management in action
This section describes the risk management approach adopted 
by the Group on key risk developments during 2020 including 
COVID-19, Sustainability and Climate Change, Cyber Risk and 
Information Security and Conduct.

1.7.1 COVID-19 
Following the emergence of the global COVID-19 pandemic, 
a graduated response was mobilised by Risk from January 2020.
Risk was involved in a range of COVID-19 related activities 
including the Group wide incident management process with Risk 
representatives on all work streams.

A separate risk working group was established in which a key 
output was a Risk specific critical activities assessment, which 
considered risk mitigation plans, business critical activities, as 
well as resourcing and remote working capability. In recognition 
of the significant volume of activities to be delivered in a 
compressed timeframe, and to ensure delivery of a co-ordinated 
response, a formal Risk COVID-19 Programme was established. 
This Programme was implemented within Risk to operate in 
an agile and forward looking manner. The Risk COVID-19 
Programme focused on four key priorities.

Guiding and Protecting the Group and its customers in the 
design and deployment of product offerings and solutions;

Monitoring and Assessing the Group’s risk profile with particular 
focus on credit risk appetite/early warning indicator monitoring, 
ECL analysis, sectoral categorisation and guidance; 

Communicating and Engaging in a structured and controlled 
manner, both internally and with external stakeholders; and

Adapting current business processes and policies, as required 
to address the current operating environment, to ensure the 
operational resilience of the Group’s key processes.

The Risk profile was managed through a number of activities 
including the development of a COVID-19 risk control 
assessment, management of the risk appetite, development of 
enhanced early warning indicators and key risk indicators and the 
development of new scenarios. The risks generated by COVID-19 
will continue to be closely managed into 2021.

AIB Group plc Annual Financial Report 2020Risk Management 85

1.7.2 Sustainability and climate change
Sustainability is at the heart of the Group’s agenda and is the fifth 
pillar of the Group’s strategy. This section describes the related 
risk management activities during 2020.

financing of sustainable long term projects. In addition, the 
Group continues to transition away from such financing that is 
not in keeping with its sustainability strategy.

•  Green Bonds: In 2020, under the Group’s Green Bond 

The Group announced its commitment to net zero greenhouse gas 
emissions in its own operations by 2030, in customer portfolios by 
2040 and in the agriculture sector by 2050. This is an ambitious 
commitment which places the Group at the forefront of Irish 
banks leading the way in supporting the transition to a low carbon 
economy in Ireland. However, it does not come without risk. 

As part of its independent oversight, Risk reviewed the proposed 
ambition and associated targets. Risk identified the key inherent 
risks to achieving net zero and reported these to the Executive 
Committee to ensure full disclosure of the risks and challenges to 
the proposal. 

The key risks identified with the net zero ambition included:
• 

Loss of income risk due to potential customer alienation as 
the Group changes the nature of how it lends, for example, 
if the Group limits new lending to A/B rated houses;

•  Regulatory and Conduct Risk as a result of changing how 

the Group lends in the future which may be in contravention 
to current regulations or through non-voluntary loan portfolio 
sales;

•  Credit risk as a result of customers taking on additional debt 
to retrofit homes or improve property/farms in the mortgage 
lending and agriculture sectors;

•  Financial risk associated with entering into a long term 

renewable power supply contract (price uncertainty over an 
extended period);

•  Operational risks as a result of not being able to measure, 

monitor and report on the progress of achieving net zero on 
an ongoing basis due to data constraints within the Group; 
and

•  External risks as a result of construction of A/B rated houses 
not happening fast enough to meet our income targets.

The Group recognises that climate change is an important concern 
for the financial industry and society as a whole, and the Group 
continues to take steps to incorporate climate risk into the Group’s 
risk management policies and processes. The Group have 
implemented specific sector exclusions into the Group Credit Risk 
Policy. The policy sets out the sectors to which the Group does not 
have an appetite to lend from a sustainable finance lens. These 
sectors can be viewed on the Group’s website. 

In line with the Group’s sustainability strategy, the following 
initiatives continue to be embedded across the Group:
•  Portfolios: The Group will incorporate climate risk 

considerations into customer credit assessments and will 
continue to monitor lending to exclude sectors. This will 
be further enhanced with the introduction of the European 
Banking Authority (EBA) Guidelines on Loan Origination and 
Monitoring which will be effective from 30 June 2021 for all 
new lending.

•  Project Finance: To facilitate sustainable projects, the Group 
launched a € 5 billion Climate Action Fund in 2019 which 
supports renewable energy projects, low carbon offices 
and the construction of energy efficient homes. The Group 
continues to embed the framework for the identification and 

Framework the Group successfully raised € 1 billion which 
contributes to the financing of projects with clear environmental 
and climate change benefits. The Group continues to ensure 
alignment between this Framework and the forthcoming EU 
Taxonomy Regulation and EU Green Bond Standard.

1.7.3 Cyber risk and information security 
This section outlines how the Group managed Cyber Risk in 
2020 which is a sub-risk within Operational Risk and continues 
to be classified as a high risk as informed by the material risk 
assessment.

Globally, 2020 has seen a continued increase in cyber attacks 
across most sectors, using a combination of malware, hacking 
and denial of service techniques. Notably, fraudulent emails, text 
messages and websites with a COVID-19 theme have been used 
since the start of the pandemic to exploit people’s fears of the virus 
and desire to learn more about it, in an attempt to dupe individuals 
into divulging confidential information to criminals.

Within the Group, cyber risk is captured as a key component of 
the overall Operational IT Framework. Information security is one 
of the five separately defined risk components and is concerned 
with managing the possibility of harm being caused to the Group or 
its customers as a result of a loss of the confidentiality, integrity or 
availability of information in all its forms. 

Exposure to cyber risk is monitored by the Board through regular 
risk reporting which includes the cyber security key risk indicators 
(KRIs). Breaches of material (Level 1) KRIs are reported to 
the Central Bank of Ireland. Breaches of non-material (level 2) 
KRIs are reported to the Group Risk Committee and Board Risk 
Committee. 

The monthly reporting of relevant KRIs includes, but is not limited 
to the below key threats:
•  Distributed Denial of Service (DDoS) – Attempt to make an 

online service unavailable by overwhelming it with traffic from 
multiple sources;

•  Malware – Targeted malicious emails purportedly from 

legitimate companies with the goal of installing malicious 
software on the user’s machine;

•  Social engineering – Employing deception, manipulation and 
intimidation to exploit users to gain information, e.g. phishing; 
and

•  Hacking – Unauthorised individuals attempting to intentionally 

access information and cause harm.

The Group successfully adopted the EBA Guidelines on 
Information and Communication Technology (ICT) and Security 
Risk Management which became effective 30 June 2020. 
The guidelines establish requirements for credit institutions, 
investment firms and payment service providers (PSPs) on 
the mitigation and management of their ICT and security 
risks. This guidance also provide the institutions with a better 
understanding of supervisory expectations for the management 
of these risks, covering sound internal governance, information 
security requirements, ICT operations, project and change 
management and business continuity management.

AIB Group plc Annual Financial Report 2020Risk Management 12345686

Risk management – 1. Framework

Regulatory Compliance additionally played a significant role in 
the review and challenge of how the Group achieves compliance 
with the European Banking Authority (EBA) and Central Bank 
of Ireland (CBI) guidance, and proactively engaged with 
stakeholders across the Group in relation to action completion, 
solution implementation and the continued emphasis on 
prioritising good customer outcomes. This included participation 
at governance fora, detailed assessments of impacting regulatory 
requirements and clear communication of how to demonstrate 
compliance with these requirements and a conduct aware culture. 
Regulatory Compliance also actively participated in both internal 
working groups, providing challenge to business segments on 
customer solutions, and external engagements such as Banking 
and Payments Federation Ireland (BPFI) working groups in 
relation to the COVID-19 pandemic. 

The regulatory scrutiny with regards of the Group’s ability to 
respond to future prudential and customer impacts will continue 
throughout 2021, with a focus on the ongoing supports the Group 
have in place for customers in financial difficulty, as a result of 
the effects of COVID-19 and the regulatory enhancement of the 
Consumer Protection Framework.

The Group continues to monitor and contribute, where 
appropriate, to the development of the forthcoming regulations 
and guidelines including:
•  The Network and Information Systems (NIS) Directive which 
sets out measures for a high common level of security of 
network and information systems across the EU;
•  Guidelines on outsourcing to cloud service providers;
•  Effective practices for Cyber Incident Response and 

Recovery;

•  Principles for the Sound Management of Operational Risk and 

Operational Resilience; and

•  Digital Operational Resilience Act (DORA) which aims to 

establish a comprehensive framework on digital operational 
resilience for EU financial institutions.

In addition, the Group regularly engages with both the Banking & 
Payments Federation of Ireland (BPFI) and the European Banking 
Federation (EBF) to contribute to regulatory consultations and 
requests for feedback to ensure alignment with the expectations 
of the Group’s regulators. 

1.7.4 Conduct 
This section highlights Risk’s response to the Group’s solutions 
implemented in supporting its customers during 2020.

In March, the Group introduced solutions including payment 
breaks of three months for customers who were experiencing 
difficulties repaying their loans and mortgages due to the wider 
impacts of COVID-19 on their ability to meet their repayments. 
At the end of April, a further three month extension to the payment 
breaks was announced. The speed with which the customer 
solutions were designed and implemented ensured that the 
Group’s customers were supported at the most critical time during 
COVID-19. Conduct Risk represented a priority for the Group as 
an increased number of customers required additional support, 
emphasising the importance of clear and effective customer 
engagement and proactive stakeholder engagement. The Group 
continued to respond to regulatory developments regarding 
payment breaks and customer solutions throughout the remainder 
of 2020 and in to 2021. 

Regulatory Compliance prioritised risk assessments of COVID-19 
solutions and measures designed to support the Group’s 
customers and the economy through the unprecedented crisis. 
This included significant review and challenge of these measures 
to ensure key risks, mitigants and controls were sufficiently 
identified and communicated to all relevant governance fora up 
to and including Board as appropriate. The COVID-19 pandemic 
and the consequential requirement to provide appropriate 
timely solutions for customers resulted in an increased level 
of product governance activity and the solutions implemented 
were subject to robust scrutiny from Regulatory Compliance to 
ensure customers were being supported. Stakeholders across 
Risk were engaged in increased governance, product reviews, 
senior management reporting, solution assessments in order 
to consistently emphasise the customer protection agenda and 
ensure that solutions provided were in line with the conduct risk 
objectives for the Group.

AIB Group plc Annual Financial Report 2020Risk Management Risk management – 2. Individual risk types

87

2.1 Credit Risk

Definition

Credit risk organisation and structure

Credit risk monitoring

Measurement, methodologies and judgements

Credit profile of the loan portfolio

Non-performing exposures to customers

Loans and advances to customers – Asset class analysis

Residential mortgages

Other personal

Property and construction

Non-property business

Gross loans and ECL movements

Investment securities

Credit ratings

Large exposures

Forbearance

Page

88

89

91

95

110

114

115

122

124

126

134

141

143

143

144

AIB Group plc Annual Financial Report 2020Risk Management 12345688

Risk management – 2. Individual risk types

2.1 Credit risk
Credit risk is the risk that the Group will incur losses as a result of a customer or counterparty being unable or unwilling to meet their 
contractual obligations.

Based on the annual risk identification and materiality assessment, credit risk is grouped into the following four sub categories:
i.  Counterparty risk: The risk of losses arising as a result of the counterparty not meeting their contractual obligations in full and on time;
ii.  Credit default risk: The current or prospective risk to capital arising from the obligors’ failure to meet the terms of any contract with the 

Group;

iii.  Concentration risk: The risk of excessive credit concentration including to an individual, counterparty, group of connected counterparties, 

industry sector, a geographic region, country, a type of collateral or a type of credit facility; and

iv.  Country risk: The risk of having exposure to a country, arising from possible changes in the business environment that may adversely 

affect operating profits or the value of assets related to the country.

Credit risk exposure derives from standard on-balance sheet products such as mortgages, loans, overdrafts and credit cards. However, 
credit risk also arises from other products and activities including, but not limited to: “off-balance sheet” guarantees and commitments; 
the trading portfolio (e.g. bonds and derivatives); investment securities; asset backed securities and partial failure of a trade in a settlement 
or payment system.

Credit risk management
The activities which govern the management of credit risk within the Group are as follows:
 – Formulate and implement a comprehensive credit risk strategy that is viable through various economic cycles, supported by a robust 
suite of credit policies that support the Group’s approved Risk Appetite Statement and generate appropriate returns on capital within 
acceptable levels of credit quality;

 – Establish governance authority fora to provide independent oversight and assurance to the Board with regards to credit risk 

management activities and the quality of the credit portfolio;

 – Develop and continuously reinforce a strong, risk focused culture across the credit risk management functions through the credit 

cycle, which supports the Group’s goals and enables business growth, provides constructive challenge and avoids risks that cannot be 
adequately measured;

 – Ensure all management and staff involved in core credit risk activities across the three lines of defence are fully capable of conducting 

their duties to the highest standard in compliance with the Group’s policies and procedures;

 – Operate within a sound and well defined credit granting process where risks for new and existing lending exposures are identified, 

assessed, measured, managed and reported in line with risk appetite and the credit risk policy;

 – Establish and enforce an efficient internal review and reporting system to manage effectively the Group’s credit risk across various 

portfolios including, establishing and enforcing internal controls and assurance practices to ensure that exceptions to policies, deviations 
to credit standards, procedures and limits are monitored and reported in a timely manner for review and action;

 – Ensure a sound methodology exists to proactively assess risk and to identify deteriorating credit quality to minimise losses and 

maximise recoveries in work out scenarios;

 – Utilise management information and risk data of appropriate quality, to ensure an effective credit risk measurement process when 

reporting on the holistic risk profile of the Group including any changes in risk profile and emerging or horizon risks; and

 – Mitigate potential credit risk arising from new or amended products or activities.

The Group’s credit risk framework as outlined on pages 80 to 86 supports these credit activities and encompasses a suite of credit policies 
and standards which support the credit risk sanctioning policies and policy guidance and provide a common and consistent approach to the 
management of credit risk.

Credit risk management response to COVID-19 
The Group has adapted its credit risk management operating model, including its underlying credit processes, in response to COVID-19 to 
ensure proactive and appropriate management of the heightened credit risk in the portfolio, and particularly for those sectors believed to be 
most impacted by COVID-19. In adapting its credit operating model, the Group have also enabled the introduction and implementation of a 
number of customer support measures in a streamlined, agile and risk appropriate manner.

The Group’s focus continues to be on supporting its existing customers and ensuring they are provided with the appropriate measures 
(e.g. payment breaks) taking account of the current and expected financial impact and recovery outlook. As part of the Group’s credit risk 
management response to COVID-19, a range of actions have been taken to ensure the appropriate measurement, classification, and 
reporting of its credit risk exposures during this time. These include:
 – The development of a suite of additional guidance documents to support credit risk assessment and management activities, such 
as credit grading, staging, unlikely-to-pay testing, and taking account of COVID-19 sector risk and expected recovery outlook. 
This guidance supplements the Group’s existing credit risk policies and frameworks.

AIB Group plc Annual Financial Report 2020Risk Management 89

2.1 Credit risk
Credit risk management response to COVID-19 (continued)
 – Enhanced scope and frequency of portfolio asset quality monitoring, particularly focused on those sectors believed to be most impacted 

by COVID-19 (for example, hospitality, non-food retail, travel etc.).

 – Proactive bottom-up reviews of individual cases, in addition to top-down portfolio/sector reviews, prioritising higher value exposures and 

the more vulnerable segments of the balance sheet.

COVID-19 continues to have a negative impact on the economy and the Group’s loan book and asset quality.

Group Risk Appetite Statement
The Group’s Risk Appetite Statement (“RAS”) defines the amount and types of risks that the Group is willing to take, accept, or tolerate in 
pursuit of its business objectives and strategy as set by the Board. As part of the overall framework for risk governance, it forms a boundary 
condition to strategy and guides the Group in its risk-taking and related business activities. Credit risk appetite is set at Board level and is 
described, reported and monitored through a suite of qualitative and quantitative metrics. Risk appetite is stress tested to ensure limits are 
within the risk-taking capacity of the Group. The Group’s risk appetite for credit risk is reviewed and approved at least annually.

Credit risk principles and policy*
The Group implements and operates policies to govern the identification, assessment, approval, monitoring and reporting of credit risk. 
The Group Credit Risk Framework and Group Credit Risk Policy are overarching Board approved documents which set out the principles 
of how the Group identifies, assesses, approves, monitors and reports credit risk to ensure that robust credit risk management is in place. 
These documents contain the minimum standards and principles that are applied across the Group to provide a common, robust and 
consistent approach to the management of credit risk.

The Group Credit Risk Policy is supported by a suite of credit policies, standards and guidelines which define in greater detail the minimum 
standards and credit risk metrics to be applied for specific products, business lines, and market segments.

Credit Risk, as an independent risk management function, monitors key credit risk metrics and trends, including policy exceptions and 
breaches, reviews the overall quality of the loan book, challenges variances to planned outcomes and tracks portfolio performance against 
agreed credit risk indicators. This allows the Group, if required, to take early and proactive mitigating actions for any potential areas of 
concern.

Credit approval overview
The Group operates credit approval criteria which:
 –
 – Require a thorough understanding and assessment of the borrower or counterparty, as well as the purpose and structure of credit, 

Include a clear indication of the Group’s target market(s), in line with Group and segment risk appetite statements;

and the source of repayment; and

 – Enforce compliance with minimum credit assessment and facility structuring standards.

Credit risk approval is undertaken by professionals operating within a defined delegated authority framework. However, for certain selected 
retail portfolios, scorecards and automated strategies (together referred to as ‘score enabled decisions’) are deployed to automate and to 
support credit decisions and credit management (e.g. score enabled auto-renewal of overdrafts).

The Board is the ultimate credit approval authority in the Group. The Board has delegated credit authority to various credit committees 
and to the Chief Credit Officer (CCO). The CCO is permitted to further delegate this credit authority to individuals within the Group on a 
risk appropriate basis. Credit limits are approved in accordance with the Group’s written risk policies and guidelines. All exposures above 
certain levels require approval by the Group Credit Committee (“GCC”) and/or Board. Other exposures are approved according to a system 
of tiered individual authorities which reflect credit competence, proven judgement and experience. Depending on the borrower/connection, 
grade or weighted average facility grade and the level of exposure, limits are sanctioned by the relevant credit authority. Material lending 
proposals are referred to credit units for independent assessment/approval or formulation of a recommendation and subsequent 
adjudication by the applicable approval authority.

Credit risk organisation and structure
The Group’s credit risk management systems operate through a hierarchy of lending authorities. All customer loan requests are subject to 
a credit assessment process. The role of the Credit Risk function is to provide direction, independent oversight of and challenge to credit 
risk-taking.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 12345690

Risk management – 2. Individual risk types

2.1 Credit risk
Internal credit ratings*
As part of the credit approval process and the ongoing review of this process, one of the objectives of credit risk management is to 
accurately quantify the level of credit risk to which the Group is exposed. The use of internal credit risk rating models is fundamental in 
assessing the credit quality of loan exposures, with variants of these used for the calculation of regulatory capital. All relevant exposures 
are assigned to a rating system and within that to an internal risk grade. A grade is assigned on the basis of rating criteria within each rating 
model from which estimates of probability of default (PD through the cycle) are derived.

Internal credit grading and scoring systems facilitate the early identification and management of any deterioration in loan quality. Changes in 
the objective information are reflected in the credit grade of the borrower with the resultant grade influencing the management of individual 
loans. In line with the Group’s credit management lifecycle, heightened credit management and special attention is paid to lower quality 
performing loans or ‘criticised’ loans and non-performing/defaulted loans which are defined below.

Using internal models, the Group has designed and implemented a credit grading masterscale that gives it the ability to categorise credit risk 
across different rating models and portfolios in a consistent manner. The masterscale consolidates complex credit information into a single 
attribute, aligning the output from the risk models with the Group’s Forbearance and Definition of Default and Credit Impairment policies. 
Masterscale grades are driven by grading model appropriated PDs combined with other asset quality indicators such as default, forbearance 
and arrears in order to provide the Group with a mechanism for ranking and comparing credit risk associated with a range of customers. 
The masterscale categorises loans into a broad range of grades which can be summarised into the following categories: strong/satisfactory 
grades; criticised grades; and non-performing/default loans. Page 110 and 111 sets out the profile of the Group’s loan portfolio under each of 
the above grade categories.

Strong/satisfactory
Accounts are considered strong/satisfactory if they have no current or recent credit distress and the probability of default is typically less 

than 6.95%, they are not in arrears and there are no indications that they are unlikely to repay.

Strong (typically with PD less than 0.99%): Strong credit with no weakness evident.
Satisfactory (typically with PD greater than or equal to 0.99% and less than 6.95%): Satisfactory credit with no weakness evident.

Criticised
Accounts of lower credit quality and considered as less than satisfactory are referred to as criticised and include the following:
Criticised watch: The credit is exhibiting weakness in terms of credit quality and may need additional management attention; the credit may 
or may not be in arrears.
Criticised recovery: Includes forborne cases that are classified as performing including those which have transitioned from non-performing 
forborne, but still require additional management attention to monitor for re-default and continuing improvement in terms of credit quality.

In addition to the internal credit ratings, the IFRS 9 PD modelling approach uses a combination of rating grades and scores obtained 
from these credit risk models along with key factors such as the current/recent arrears status or the current/recent forbearance status 
and macroeconomic factors to obtain the relevant IFRS 9 12 month and Lifetime PDs (i.e. point in time). The Group has set out its 
methodologies and judgements exercised in determining its expected credit loss (“ECL”) under IFRS 9 on pages 95 to 107.

Non-performing/default
The Group’s definition of default is aligned with the EBA ‘Guidelines on the application of the definition of default’ under Article 178 of 
Capital Requirements Regulation and ECB Banking Supervision Guidance to Banks on non-performing loans. Further enhancements were 
implemented in 2020 in compliance with Article 178(2)(d) of regulation (EU) no 575/2013 in relation to the approach to counting of material 
days past due. The Group has aligned the definitions of ‘non-performing’, ‘classification of default’ and IFRS 9 Stage 3 ‘credit impaired’, 
with the exception of those loans which have been derecognised and newly originated in Stage 1 or POCI (purchased or originated credit 
impaired). This alignment ensures consistency with the Group’s internal credit risk management and assessment practices. 

Loans are identified as non-performing or defaulted by a number of characteristics. The key criteria resulting in a classification of 
non-performing are:
 – Where the Group considers a credit obligor to be unlikely to pay his/her credit obligations in full without realisation of collateral, 

regardless of the existence of any past-due amount; or

 – The credit obligor is 90 days or more past due on any material credit obligation. Day count starts when any material amount of principal, 

interest or fee has not been paid by a credit obligor on the due date; or

 – The credit obligor was previously defaulted but remains forborne and is materially 30 days or more past due.

The Group’s definition of financial distress and forbearance are included in the Group’s Forbearance policy. Identification and treatment of 
non-performing exposures and unlikeliness to pay are included in the Group’s Definition of Default and Credit Impairment policy.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 91

2.1 Credit risk
Internal credit ratings* (continued)
Non-performing/default (continued)
Non-performing loans are analysed in more granular detail by the following categories on page 114.

Unlikely to pay – Where the Group considers a credit obligor to be unlikely to pay his/her credit obligations in full without realisation of 
collateral, regardless of the existence of any past-due amount.
Greater than 90 days past due – Credit obligor that is past due by 90 days or more on any material obligation.
Collateral disposals – Post restructure cases requiring asset disposal as part of the restructure agreement. These loans will remain as 
non-performing until the asset is sold and the loan cleared.
Non-performing loans probation – Where the credit obligor no longer has a default trigger, his/her credit obligations will remain in a 
non-performing probationary period, before moving to a performing classification, subject to meeting defined probation criteria.

Credit risk monitoring*
The Group has developed and implemented processes and information systems to monitor and report on individual credits and credit 
portfolios in order to manage credit risk effectively. It is the Group’s practice to ensure that adequate up-to-date credit management 
information is available to support the credit management of individual account relationships and the overall loan portfolio.

Credit risk, at a portfolio level, is monitored and reported regularly to senior management and to the Board Risk Committee. Credit 
managers proactively manage the Group’s credit risk exposures at a transaction and relationship level. Monitoring includes credit exposure 
and excess management, regular review of accounts, being up-to-date with any developments in customer business, obtaining updated 
financial information and monitoring of covenant compliance. This is reported on a regular basis to senior management and includes 
information and detailed commentary on loan book growth, quality of the loan book and expected credit losses including individual large 
non-performing exposures.

Changes in sectoral and single name concentrations are tracked on a regular basis highlighting changes to risk concentration in the Group’s 
loan book. The Group allocates significant resources to ensure ongoing monitoring and compliance with approved risk limits. Credit risk, 
including compliance with key credit risk limits, is reported monthly. Once an account has been placed on a watch/early warning list, the 
exposure is carefully monitored and where appropriate, exposure reductions are effected. In addition, exceptions to credit policy are 
reviewed regularly.

As a matter of policy, unless pre-approved documented exceptions arise, all non-retail facilities are subject to a review on, at least, an 
annual basis, even when they are performing satisfactorily. Annual review processes are supplemented by more frequent portfolio and case 
review processes in addition to arrears or excess management processes. Borrowers with a criticised grade are subject to an ‘unlikely to 
pay’ test at the time of annual review, or earlier, if there is a material adverse change or event in their credit risk profile.

Through a range of forbearance solutions as outlined on page 144, the Group employs a dedicated approach to loan workout, monitoring 
and proactive management of non-performing loans. A specialised recovery function focuses on managing the majority of criticised loans 
and deals with customers in default, collection or insolvency. Their mandate is to support customers in difficulty while maximising the return 
on non-performing loans. Whilst the basic principles for managing weaknesses in corporate, commercial and retail exposures are broadly 
similar, the solutions reflect the differing nature of the assets.

Further details on forbearance are set out in ‘Risk management 2.1 Additional credit quality and forbearance disclosures on loans and 
advances to customers’.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 12345692

Risk management – 2. Individual risk types

2.1 Credit risk – Credit exposure
Credit risk mitigants*
The perceived strength of a borrower’s repayment capacity is the primary factor in granting a loan. However, the Group uses various 
approaches to help mitigate risks relating to individual credits, including transaction structure, collateral and guarantees. Collateral and/or 
guarantees are usually required as a secondary source of repayment in the event of a borrower’s default. The main types of collateral for 
loans and advances to customers are described below under the section on Collateral. Credit policy and credit management standards are 
controlled and set centrally by the Credit Risk function.

Occasionally, credit derivatives are purchased to hedge credit risk. Current levels are minimal and their use is subject to the normal credit 
approval process.

The Group enters into netting agreements for derivatives with certain counterparties, to ensure that in the event of default, all amounts 
outstanding with those counterparties will be settled on a net basis. Derivative transactions with wholesale counterparties are typically 
collateralised under a Credit Support Annex in conjunction with the International Swaps and Derivatives Association (“ISDA”) Master Agreement.

The Group also has in place an Interbank Exposure Policy which establishes the maximum exposure for each counterparty bank, depending 
on credit rating. Each bank is assessed for the appropriate maximum exposure limit in line with the policy. Risk generating business units in 
each segment are required to have an approved bank or country limit prior to granting any credit facility, or approving any credit obligation or 
commitment which has the potential to create interbank or country exposure.

Collateral
Credit risk mitigation may include a requirement to obtain collateral as set out in the Group’s lending policies. Where collateral and/
or guarantees are required, they are usually taken as a secondary source of repayment in the event of a borrower’s default. The Group 
maintains policies which detail the acceptability of specific classes of collateral.

The principal collateral types for loans and advances are:
 – Charges over business assets such as premises, inventory and accounts receivable;
 – Charges over moveable assets such as plant and machinery, marine vessels etc;
 – Mortgage/legal charge over residential and commercial real estate; and
 – Charges over financial instruments such as debt securities and equities.

The nature and level of collateral required depends on a number of factors such as the type of the credit facility, the term of the credit facility 
and the amount of exposure. Collateral held as security for financial assets, other than for loans and advances, is determined by the nature 
of the instrument. Debt securities and treasury products are generally unsecured, with the exception of asset backed securities, which are 
secured by a portfolio of financial assets.

Collateral is not usually held against loans and advances to banks, including central banks, except where securities are held as part of 
reverse repurchase or securities borrowing transactions or where a collateral agreement has been entered into under a master netting 
agreement or where the bank purchases covered bonds as part of its liquidity portfolio.

For non-mortgage lending, where collateral is taken, it will typically include a charge over the business assets such as inventory and 
accounts receivables. In some cases, a charge over property collateral or a personal guarantee supported by a lien over personal assets 
may also be taken. Where cash flows arising from the realisation of collateral held are included in ECL assessments, in many cases 
management rely on valuations or business appraisals from independent external professionals.

Methodologies for valuing collateral
Details on the methodologies applied and processes used to assess the value of property assets taken as collateral are described in the 
Property Valuation Policy and Property Valuation Guidance. Due to the COVID-19 pandemic the Group has updated property valuation 
guidance policies to assist case managers in determining market values given current COVID-19 related market uncertainty. For residential 
properties, a cautionary approach is applied to the use of comparable sales information in an area and indexation which may produce 
a skewed result as sales have slowed down. For commercial properties, a prudent approach is applied to rental level estimates and 
investment yields considering specific factors and variables of the property, as well as the sector within which the property operates. 

As property loans, including residential mortgages, represent a significant concentration within the Group’s loans and advances to 
customer’s portfolio, some key principles have been applied in respect of the valuation of property collateral held by the Group.

In accordance with the Group’s Property Valuation Policy and Guidelines, the Group employs a number of methods to assist in reaching 
appropriate valuations for property collateral held. 

Use of independent professional external valuations represent circumstances where external firms are engaged to provide formal written 
valuations in respect of the property. Up-to-date external independent professional valuations are sought in accordance with the Group’s 
Property Valuation Policy and Guidelines. Available market indices for relevant assets, e.g. residential property are also used in valuation 
assessments, where appropriate.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 93

2.1 Credit risk – Credit exposure
Credit risk mitigants* (continued)
Methodologies for valuing collateral (continued)
The residual value analysis methodology assesses the value of the asset after meeting the incremental costs to complete the development. 
This approach looks at the cost of developing the asset to determine the residual value for the Group, including covering the costs to 
complete and additional funding costs. The key factors considered in this methodology include:
i. 
ii. 
iii.  levels of current and likely future demand;
iv. 
v.  expected market prices of completed units.

the development potential given the location of the asset;
its current or likely near term planning status;

the relevant costs associated with the completion of the project; and

If, following internal considerations which may include consultations with valuers, it is concluded that the optimal value for the Group will 
be obtained through the development/completion of the project, a residual value methodology is used. When, in the opinion of the Group, 
the land is not likely to be developed or it is non-commercial to do so, agricultural values may be applied. Alternative use value (subject to 
planning permission) may also be considered.

Independent professional internal valuations will be used in limited circumstances from January 2021 (e.g. agricultural land) using a desktop 
valuation approach by professional qualified internal valuers who are independent of the credit process. The assets being valued by this 
means must have an independent professional external valuation completed within the past 3 years.

In the context of other internal methodologies, appropriate yields are applied to current rentals in valuing investment property. When 
assessing properties that are used for operational business or trading purposes, these are generally valued by applying a multiple to 
stabilised EBITDA, e.g. hotels and nursing homes. For licensed premises, these are valued by applying a multiple to stabilised net turnover 
(average over three years), or if available stabilised EBITDA.

When assessing the value of residential properties, recent transactional analysis of comparable sales in an area combined with the Central 
Statistics Office (“CSO”) Residential Property Price index in the Republic of Ireland may be used.

The value of property collateral is assessed at loan origination and at certain stages throughout the credit life cycle e.g. including at annual 
review where required, in accordance with the Property Valuation Policy and Guidelines.

Collateral and ECLs
Applying one or a combination of the above methodologies, in line with the Group’s Valuation Policy, has resulted in a wide range of 
discounts to original collateral valuations, influenced by the nature, status and year of purchase of the asset. The frequency and availability 
of such up-to-date valuations remain a key factor in ECLs determination. Additionally, relevant costs likely to be associated with the 
realisation of the collateral are taken into account in the cash flow forecasts. The spread of discounts is influenced by the type of collateral, 
e.g. land, developed land or investment property and also its location. The valuation arrived at, is therefore, a function of the nature of the 
asset, e.g. unserviced land in a rural area will most likely suffer a reduction in value if purchased at the height of a property boom.

When assessing the level of ECL allowance required for property loans, apart from the value to be realised from the collateral, other cash 
flows, such as recourse to other assets or sponsor support, are also considered, where available. The other key driver is the time it takes to 
receive the funds from the realisation of collateral. While this depends on the type of collateral and the stage of its development, the period 
of time to realisation is typically one to five years but sometimes this time period is exceeded. These estimates are periodically reassessed 
on a case by case basis.

When undertaking an ECL review for individually assessed cases that have been deemed unlikely to pay, the present value of future cash 
flows, including the value of collateral held, and the likely time required to realise such collateral is estimated. An ECL allowance is raised for 
the difference between this present value and the carrying value of the loan.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 12345694

Risk management – 2. Individual risk types

2.1 Credit risk – Credit exposure
Credit risk mitigants* (continued)
Summary of risk mitigants by selected portfolios
Set out below are details of risk mitigants used by the Group in relation to financial assets detailed in the maximum exposure to credit risk 
table on page 108.

Loans and advances to customers – residential mortgages
The following table shows the estimated fair value of collateral held for the Group’s residential mortgage portfolio at 31 December 2020 and 
2019:

At amortised cost

Stage 1 Stage 2 Stage 3
€ m

€ m

€ m

10,679

8,163

3,491

3,294

687

722

610

258

193

89

834

472

198

127

132

2020

Total
€ m

At amortised cost

Stage 1
€ m

Stage 2
€ m

Stage 3
€ m

POCI
€ m

2019

Total
€ m

12,265

10,956

9,309

3,977

3,639

925

8,421

3,464

2,933

917

761

674

267

201

137

858

514

220

149

141

29

67

31

25

19

12,604

9,676

3,982

3,308

1,214

POCI
€ m

30

64

30

25

17

26,314 

1,872 

1,763 

166 

30,115 

26,691

2,040

1,882

171

30,784

Fully collateralised(1)
Loan-to-value ratio:

Less than 50%

50% - 70%

71% - 80%

81% - 90%

91% - 100%

Partially collateralised

Collateral value relating to

loans over 100% loan-to-value

Total collateral value

26,465 

1,927 

1,918 

173 

30,483 

26,923

2,121

2,083

151 

55 

155 

7 

368 

232

81

201

10

181

524

31,308

Gross residential mortgages

26,535 

1,950 

1,980 

184 

30,649 

26,973

2,144

2,143

194

31,454

ECL allowance

(39)

(73)

(662)

(69)

(843)

(10)

(52)

(476)

(31)

(569)

Net residential mortgages

26,496 

1,877 

1,318 

115 

29,806 

26,963

2,092

1,667

163

30,885

(1) The value of collateral held for residential mortgages which are fully collateralised has been capped at the carrying value of the loans outstanding at each year 

end.

For residential mortgages, the Group takes collateral in support of lending transactions for the purchase of residential property. Collateral 
valuations are required at the time of origination of each residential mortgage. The value at 31 December 2020 and 2019 is estimated based 
on property values at origination or date of latest valuation and applying the CSO Residential Property Price Index (Republic of Ireland) and 
Nationwide House Price Index (United Kingdom) to these values to take account of price movements in the interim.

Loans and advances to customers – other
In addition to the credit risk mitigants outlined on the previous page, the Group, from time to time, enters reverse repurchase agreements 
with borrowers. At 31 December 2020, the Group had accepted collateral with a fair value of € 107 million (2019: € 86 million) in respect of 
reverse repurchase agreements. 

Derivatives
Derivative financial instruments are recognised in the statement of financial position at their fair value. Those with a positive fair value are 
reported as assets which at 31 December 2020 amounted to € 1,424 million (2019: € 1,271 million) and those with a negative fair value are 
reported as liabilities which at 31 December 2020 amounted to € 1,201 million (2019: € 1,197 million).

The enforcement of netting agreements would potentially reduce the statement of financial position carrying amount of derivative assets and 
liabilities by € 804 million at 31 December 2020 (2019: € 575 million). The Group also has Credit Support Annexes (“CSAs”) in place which 
provide collateral for derivative contracts. At 31 December 2020, € 450 million (2019: € 643 million) of CSAs are included within financial 
assets as collateral for derivative liabilities and € 257 million (2019: € 347 million) of CSAs are included within financial liabilities as collateral 
for derivative assets (note 42 to the consolidated financial statements). Additionally, the Group has agreements in place which may allow it 
to net the termination values of cross currency swaps upon occurrence of an event of default.

Loans and advances to banks
Interbank placings, including central banks, are largely carried out on an unsecured basis apart from reverse repurchase agreements and 
securities borrowings. The collateral received in respect of repurchase agreements at 31 December 2020 had a fair value of € 194 million 
(2019: € 151 million). The collateral received in respect of securities borrowings at 31 December 2020 had a fair value of € 510 million 
(2019: Nil).

Investment securities
At 31 December 2020, government guaranteed senior bank debt which amounted to € 294 million (2019: € 268 million) was held within the 
investment securities portfolio.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 95

2.1 Credit risk
Measurement, methodologies and judgements*
Introduction
The Group has set out the methodologies used and judgements exercised in determining its expected credit loss (“ECL”) allowance for the 
year to 31 December 2020.

The Group, in estimating its ECL allowance does so in line with the expected credit loss impairment model as set out by the International 
Financial Reporting Standard 9 Financial Instruments (“the standard”). This model requires a more timely recognition of ECL across the 
Group. The standard does not prescribe specific approaches to be used in estimating ECL allowance, but stresses that the approach must 
reflect the following:
 – An unbiased and probability weighted amount that is determined by evaluating a range of possible outcomes;
 – Underlying models should be point in time and forward looking – recognising economic conditions;
 – The ECL must reflect the time value of money;
 – A lifetime ECL is calculated for financial assets in Stages 2 and 3; and
 – The ECL calculation must incorporate reasonable and supportable information that is available without undue cost or effort at the 

reporting date about past events, current conditions and forecasts of future economic conditions.

The standard defines credit loss as the difference between all contractual cash flows that are due to an entity in accordance with the 
contract and all the cash flows that the entity expects to receive (i.e. all cash shortfalls), discounted at the original effective interest rate 
(“EIR”) or an approximation thereof (see ‘Measurement’ section below).

ECLs are defined in the standard as the weighted average of credit losses across multiple macroeconomic scenarios, with weights assigned 
based on the probability of each scenario occurring and are an estimate of credit losses over the life of a financial instrument.

The ECL model applies to financial instruments measured at amortised cost or at fair value through other comprehensive income. 
In addition, the ECL approach applies to lease receivables, loan commitments and financial guarantee contracts that are not measured at 
fair value through profit or loss.

A key principle of the ECL model is to reflect any relative deterioration or improvement in the credit quality of financial instruments occurring 
(e.g. change in the risk of a default). The ECL amount recognised as a loss allowance or provision depends on the extent of credit 
deterioration since initial recognition together with the impact on credit risk parameters.

Bases of Measurement
Under the standard, there are two measurement bases:
1.  12-month ECL (Stage 1), which applies to all financial instruments from initial recognition as long as there has been no significant 

increase in credit risk; and

2.  Lifetime ECL (Stages 2 and 3 and POCI), which applies when a significant increase in credit risk has been identified on an account 

(Stage 2), an account has been identified as being credit-impaired (Stage 3) or when an account meets the POCI criteria.

Staging
Financial assets are allocated to stages dependent on credit quality relative to when assets were originated.

Credit risk at origination
Credit risk at origination (“CRAO”) is a key input into the staging allocation process. The origination date of an account is determined by the 
date on which the Group became irrevocably committed to the contractual obligation and the account was first graded on an appropriate 
model.

For undrawn credit facilities, the Group uses the date of origination as the date when it becomes party to the irrevocably contractual 
arrangements or irrevocable commitment. For overdrafts which have both drawn and undrawn components, the date of origination is the 
same for both.

The Group uses best available information for facilities which originated prior to a credit risk rating model or scorecard being in place.

For accounts that originated prior to 1 January 2018, a neutral view of the macroeconomic outlook at the time is used, i.e. where 
macroeconomic variables are used in the Lifetime PD models, long-run averages are used instead of historical forecasts.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 12345696

Risk management – 2. Individual risk types

2.1 Credit risk
Measurement, methodologies and judgements* (continued)
Stage 1 characteristics
Obligations are classified Stage 1 at origination, unless purchased or originated credit impaired (“POCI”), with a 12 month ECL being 
recognised. These obligations remain in Stage 1 unless there has been a significant increase in credit risk.

Accounts can also return to Stage 1 if they no longer meet either the Stage 2 or Stage 3 criteria, subject to satisfaction of the appropriate 
probation periods, in line with regulatory requirements.

Stage 2 characteristics
Obligations where there has been a ‘significant increase in credit risk’ (“SICR”) since initial recognition but do not have objective evidence of 
credit impairment are classified as Stage 2. For these assets, lifetime ECLs are recognised.

The Group assesses at each reporting date whether a significant increase in credit risk has occurred on its financial obligations since 
their initial recognition. This assessment is performed on individual obligations rather than at a portfolio level. If the increase is considered 
significant, the obligation will be allocated to Stage 2 and a lifetime expected credit loss will apply to the obligation. If the change is not 
considered significant, a 12 month expected credit loss will continue to apply and the obligation will remain in Stage 1.

SICR assessment
The Group’s SICR assessment is determined based on both quantitative and qualitative measures:
Quantitative measure: This measure reflects an arithmetic assessment of the change in credit risk arising from changes in the probability 
of default. The Group compares each obligation’s annualised average probability weighted residual lifetime probability of default (“LTPD”) 
at origination (see ‘Credit risk at origination’) to its annualised average probability weighted residual LTPD at the reporting date. If the 
difference between these two LTPDs meets the quantitative definition of SICR, the Group transfers the financial obligation into Stage 2. 
Increases in LTPD may be due to credit deterioration of the individual obligation or due to macroeconomic factors or a combination of both. 
The Group has determined that an account had met the quantitative measure if the average residual LTPD at the reporting date was more 
than double the average residual LTPD at origination, and the difference between the LTPDs was at least 50bps or 85bps in the case of 
residential mortgages. The appropriateness of this threshold is under regular review by the Group.

Qualitative measure: This measure reflects the assessment of the change in credit risk based on the Group’s credit management and 
the individual characteristics of the financial asset. This is not model driven and seeks to capture any change in credit quality that may not 
be already captured by the quantitative criteria. The qualitative assessment reflects pro-active credit management including monitoring of 
account activity on an individual or portfolio level, knowledge of client behaviour, and cognisance of industry and economic trends. As a 
result of COVID-19 a suite of additional guidance documents to support identification of significant increase in credit risk have been applied 
by the Group. This guidance supplements the Group’s existing credit risk policies and frameworks.

The criteria for this trigger include, for example:
 – A downgrade of the borrower’s/facility’s credit grade reflecting the increased credit management focus on these accounts; and/or
 – Forbearance has been provided and the account is within the probationary period.

Backstop indicators: The Group has adopted the rebuttable presumption within IFRS 9 that credit obligations greater than 30 days past due 
represent a significant increase in credit risk.

Where SICR criteria are no longer a trigger, the account can exit Stage 2 and return to Stage 1.

Stage 3 characteristics
Defaulted obligations (with the exception of newly originated loans that are in Stage 1 or POCI) are classed as credit impaired and 
allocated to Stage 3. Where default criteria are no longer met, the obligor exits Stage 3 subject to probation period, in line with regulatory 
requirements.

The key criteria resulting in a classification of default are:
 – Where the Group considers a credit obligor to be unlikely to pay his/her credit obligations in full without realisation of collateral, 

regardless of the existence of any past-due amount; or

 – The credit obligor is 90 days or more past due on any material credit obligation (day count starts when any material amount of principal, 

interest or fee has not been paid by a credit obligor at the date it was due); or

 – The credit obligor was previously defaulted but remains forborne and is materially 30 days or more past due.

The Group’s definition of financial distress and forbearance are included in the Group’s Forbearance policy. Identification of non-performing 
exposures and unlikeliness to pay are included in the Group’s Definition of Default and Credit Impairment policy.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 97

2.1 Credit risk
Measurement, methodologies and judgements* (continued)
Purchased or originated credit impaired (“POCI”)
POCIs are assets originated credit impaired where the difference between the discounted contractual cash flows and the fair value at 
origination is greater than or equal to 5%. The Group uses an appropriate discount rate for measuring ECL in the case of POCIs which is the 
credit-adjusted effective interest rate. This rate is used to discount the expected cash flows of such assets to fair value on initial recognition.

POCI obligations remain outside of the normal stage allocation process for the lifetime of the obligation. The ECL for POCI obligations is 
always measured at an amount equal to lifetime expected credit losses. The amount recognised as a loss allowance for these assets is 
the cumulative changes in lifetime expected credit losses since the initial recognition of the assets rather than the total amount of lifetime 
expected credit losses.

Measurement of expected credit loss
The measurement of ECL is estimated through one of the following approaches:
i.  Standard approach: This approach is used for the majority of exposures where each ECL input parameter (Probability of Default – 

PD, Loss Given Default – LGD, Exposure at Default – EAD, and Prepayments – PP) is developed in line with standard modelling 
methodology which is set out in the Group IFRS 9 ECL Model Framework and has been approved by the relevant governance forum. 
The Group’s IFRS 9 models have been approved in line with the Group’s Model Governance Framework. (An overview of credit risk 
models is outlined on pages 98 and 99).

ii.  Simplified approach: For portfolios not on the standard approach, the Group has followed a simplified approach. This approach consists 
of applying portfolio level ECL averages, drawn from similar portfolios, where it is not possible to estimate individual parameters. These 
generally relate to portfolios where specific IFRS 9 models have not been developed due to immateriality, low volumes or where there 
are no underlying grading models. As granular PDs are not available for these portfolios, a non-standard approach to staging is required 
with reliance on the qualitative criteria (along with the 30 days past due back-stop).

iii.  Discounted cash-flows (“DCFs”): Assets are grouped together and modelled based on asset classification and sector with the exception 
of those Stage 3 assets where a DCF is used. DCFs are used as an input to the ECL calculation for Stage 3 credit impaired exposures 
where gross credit exposure is ≥ € 1 million (Republic of Ireland) or ≥ £ 500,000 (UK).

Collateral valuations and the estimated time to realisation of collateral is a key component of the DCF model. The Group incorporates 
forward looking information in the assessment of individual borrowers through the credit assessment process. The DCF assessment 
produces a base case ECL. This is then adjusted to incorporate the impact of multiple scenarios on the base ECL, by using a 
proportional uplift obtained from ECL modelled sensitivities in the same/similar portfolio.

iv.  Management judgement: Where the estimate of ECL does not adequately capture all available forward looking information about 
the range of possible outcomes, or where there is a significant degree of uncertainty, management judgement may be considered 
appropriate for an adjustment to ECL. The management adjustment must consider all relevant and supportable information, including 
but not limited to, historical data analysis, predictive modelling and management experience. The methodology to incorporate the 
adjustment should consider the degree of over collateralisation (headroom) and should not result in a zero overall ECL unless there 
is sufficient headroom to support this. The key judgements in the 2020 year end ECL estimates are outlined on pages 105 to 107, 
262 and 263.

Effective interest rate
The ECL must incorporate the time value of money discounted to the reporting date using the effective interest rate (“EIR”) determined at 
initial recognition or an approximation thereof.
 – The Group uses an approximation approach based on the account level interest rate when calculating ECL which is applied to both 

drawn and undrawn commitments.

 – This approach is subject to an annual assessment that all approximations remain appropriate and do not result in a material 

misstatement of the ECL.

 – The Group has tested the appropriateness of using current interest rates as an approximation for the discount rates required for 

measuring ECLs. This testing determined that using the current interest rates as the discount rates is an appropriate approximation.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 12345698

Risk management – 2. Individual risk types

2.1 Credit risk
Measurement, methodologies and judgements* (continued)
Policy elections and simplifications
Low credit risk exemption
The Group utilises practical expedients, as allowed by IFRS 9, for the stage allocation of particular financial instruments which are deemed 
‘low credit risk’. This practical expedient permits the Group to assume, without more detailed analysis, that the credit risk on a financial 
instrument has not increased significantly since initial recognition if the financial instrument is determined to have ‘low credit risk’ at the 
reporting date. The Group allocates such assets to Stage 1.

Under IFRS 9, the credit risk on a financial instrument is considered low if:
 –
 –
 –

the financial instrument has a low risk of default;
the borrower has a strong capacity to meet its contractual cash flow obligations in the near term; and
adverse changes in economic business conditions in the longer term may, (but will not necessarily) reduce the ability of the borrower to 
fulfil its contractual cash flow obligations.

This low credit risk exemption is applied to particular assets within the investment debt securities portfolio and for loans and advances to 
banks, specifically, assets which have an internal grade equivalent to an external investment grade rating (BBB-) or higher.

If an asset does not meet the above criteria for the low credit risk exemption, further assessment is required to determine stage allocation. 
If such assets are on a watch list, they are allocated to Stage 2.

Short term cash
The Group policy does not calculate an ECL for short term cash at central banks and other banks which have a low risk of default (‘PD’) with 
a very low risk profile. The calculation of the ECL at each reporting date would be immaterial given these exposures’ short term nature and 
their daily management.

Lease receivables and trade receivables
For lease receivables, the Group has elected to use its standard approach for both stage allocation and the ECL calculation and has elected 
to use an expedient (simplified approach) for trade receivables.

Credit risk models
Probability of default
Probability of default (“PD”) is the likelihood that an account or borrower defaults over an observation period, given that they are not 
currently in default. The PD modelling approach uses a combination of rating grades/scores obtained from credit risk models, as outlined 
on page 90, along with key factors such as the current/recent arrears status or the current/recent forbearance status and macroeconomic 
factors to obtain the relevant 12 month (Stage 1) and Lifetime (Stage 2) PD.

Loss given default
Loss given default (“LGD”) is a current assessment of the amount that will not be recovered in the event of default, taking account of future 
conditions. It can be thought of as the difference between the amount owed to the Group (i.e. the exposure) and the net present value of 
future cash flows less any costs expected to be incurred in the recovery process. If an account returns to performing from default (absent 
any loss making concession) or if the discounted post-default recoveries are equal to or greater than the exposure, the realised loss is zero.

The LGD modelling approach depends on whether the facility has underlying security and, if so, the nature of that security. The following 
sets out the general approaches to the portfolios:

Retail portfolios
For unsecured loans, a cash flow curve, which estimates the cumulative cash received following default until the loan is written-off or returns 
to performing, is used to estimate the future recovery amount. This is discounted at the effective interest rate and compared to the current 
outstanding balance. Any shortfall between the recovery amount and the outstanding balance is the LGD used to estimate ECL.

For secured loans, the value of underlying collateral is estimated at the forecasted time of disposal (taking into account forecasted market 
price growth/falls and haircuts on market values that are expected at the date of sale) in order to calculate the future recovery amount. 
Estimated costs of disposal are taken into account in this calculation.

Non-retail portfolios
For unsecured loans, characteristics such as borrower sector and nature of collateral linked to affiliated accounts under the same customer 
group are used to determine future losses.

For secured loans, the value of the underlying collateral is estimated at the reporting date. This is used to estimate the ECL.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 99

2.1 Credit risk
Measurement, methodologies and judgements* (continued)
Exposure at default
Exposure at default (“EAD”) is defined as the exposure amount that will be owed by a customer at the time of default. This will comprise 
changes in the exposure amount between the reporting date and the date that the customer defaults. This may be due to repayments, 
interest and fees charged and additional drawdowns by the customer.

Prepayments
For term credit products, prepayment occurs where a customer fully prepays an account prior to the end of its contractual term. 
For revolving credit products, ‘prepayment’ is defined as the cessation of use and withdrawal of the facility provided that the account was not 
in default prior to closure.

Prepayment is used in the lifetime ECL calculation for Stage 2 loans to account for the proportion of the facilities/customers that prepay 
each year.

Determining the period over which to measure ECL
Both the origination date and the expected maturity of a facility must be determined for ECL purposes. The origination date is used to 
measure credit risk at origination (as explained above).

The expected maturity is used for assets in Stage 2, where the ECL must be estimated over the remaining life of the facility.
The expected maturity approach is:
 – Term credit products: the contractual maturity date, with exposure and survival probability adjusted to reflect behaviour i.e. amortisation 

and prepayment;

 – Revolving credit products: the period may extend beyond the contractual period over which the Group is exposed to credit risk, e.g. 

overdrafts and credit cards. The Group’s approach for these is to assume an appropriate remaining term based on the characteristics of 
the portfolio.

Forward looking indicators in models
For ECL calculations reliant on models in the standard and simplified approaches, forward looking indicators are incorporated into the 
models through the use of macroeconomic variables. These have been identified statistically as the key macroeconomic variables that 
drive the parameter being assessed (e.g. PD or LGD). The final model structure incorporates these as inputs with the 12 month and lifetime 
calculations utilising the macroeconomic forecasts for each scenario. See ‘macroeconomic scenarios and weightings’ below for more detail 
on the process for generating scenarios and associated key macroeconomic factors relevant for the models.

Write-offs
When the prospects of recovering a loan, either partially or fully, do not improve, a point will come when it will be concluded that as there is 
no realistic prospect of recovery, the loan and any related ECL will be written-off. The Group determines, based on specific criteria, the point 
at which there is no reasonable expectation of recovery, e.g. inception of formal insolvency proceedings or receivership/other formal 
recovery action. This is considered on a case-by-case basis.

Debt forgiveness may subsequently arise where there is a formal contract with the customer for the write-off of the loan. In addition, certain 
forbearance solutions and restructuring agreements may include an element of debt write-down (debt forgiveness). Details of forbearance 
are set out in Risk management 2.1 Additional credit quality and forbearance disclosures on loans and advances to customers.

The contractual amount outstanding of loans written-off during the year that are still subject to enforcement activity are outlined on page 133 
and relate to non-contracted write-offs, both full and partial.

The Group recognises cash received from the customer in excess of the carrying value of the loan after a non-contracted write-off as 
‘recoveries of amounts previously written-off’ in the income statement.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 123456100

Risk management – 2. Individual risk types

2.1 Credit risk
Measurement, methodologies and judgements* (continued)
Macroeconomic scenarios and weightings
The macroeconomic scenarios used by the Group for ECL allowance calculation purposes are subject to the Group’s governance 
process covering the development and approval of macroeconomic scenarios used for planning and internal stress testing purposes. 
The macroeconomic scenarios and attached probabilities are reviewed by the Asset and Liability Committee (ALCo) regularly, and such 
reviews took place more frequently during 2020 in response to economic developments. The macroeconomic scenarios are then reviewed 
by the Board Risk Committee (BRC) and approved for use by the Board. The scenario probabilities are approved by the Board Audit 
Committee (BAC). The parameters used within the Group’s ECL models include macroeconomic factors which have been established 
as drivers of the default risk and loss estimates. Therefore, a different credit loss estimate is produced for each scenario based on a 
combination of these identified macroeconomic factors. The credit loss estimates for each scenario are then weighted by the assessed 
likelihood of occurrence of the respective scenarios to yield the ECL outcome.

Macroeconomic scenarios:
The onset of the COVID-19 pandemic and associated lockdown measures and restrictions on economic activity means that the scenarios in 
use for year-end 2020 have changed materially from those applied for the year-end 2019 outcomes. In order to reflect the range of possible 
outcomes as well as the significant uncertainty presented by the public health crisis and associated economic downturn, as at the reporting 
date, four scenarios have been used in the ECL calculation. These four scenarios consist of a base case scenario, along with three 
alternative scenarios (comprising one upside scenario and two downside scenarios). The inclusion of an extra downside scenario (i.e. an 
extended high unemployment scenario) was deemed necessary to ensure that the range of possible outcomes in relation to the ultimate 
recovery from the pandemic are captured. Non-linear effects are captured in the development of risk parameters as well as through the 
inclusion of both the single upside and two downside scenarios. 

The Group’s Economic Research Unit (ERU) provide the scenario forecasts over five years. These are then independently reviewed and 
challenged, on both a quantitative and qualitative basis, by the Group Risk function. The base case is benchmarked against the outlook 
available from official sources (e.g. ECB, Central Bank of Ireland, Bank of England, IMF, Department of Finance, ESRI etc.) to ensure it is 
appropriate. Upside and downside scenarios, relative to the base case, are provided to ensure a reasonable range of possible outcomes 
is available for the IFRS 9 process. These scenarios are benchmarked to alternative scenarios from official sources, where possible. 
The longer term economic projections (beyond five years) are sourced from a reputable external provider with the internal scenarios 
converging on a linear basis towards the external forecasts from years 5 to 8. External long term forecasts represent long term base line 
forecasts for the parameter/economy in question. The forecasted scenarios are kept under review by the Group ALCo and approved by 
the Board. 

The scenarios used for the year-end ECL process are described below and reflect the views of the Group as at the reporting date.

A post model adjustment has been applied due to the increased public health restrictions announced in early January 2021. This is not 
reflected in the scenarios below – further detail can be found on page 106.

Base case: This scenario assumes that further outbreaks of the virus occur in 2021 with associated public health containment measures but 
that the rate of infection declines over time reflecting advancements in treatments and better track and trace systems. It also assumes that a 
vaccine does not become widely available in 2021. 

GDP growth in most economies is expected to recover strongly in 2021 and 2022 following declines in 2020. Growth returns to longer term 
trends from 2023 and beyond. In this scenario, economic activity returns to pre-pandemic levels of activity by end-2021 in Ireland and by 
mid-2023 in the UK. The quicker expected recovery in Ireland versus the UK is due to the resilience shown in a number of key sectors of the 
Irish economy in 2020 and the much smaller drop in Irish GDP in 2020.

The rise in unemployment has been mitigated in most European economies by government income support schemes. These support 
schemes have also resulted in increased uncertainty in relation to the true level of unemployment in economies. For Ireland, the Group’s 
approach is to estimate the true underlying rate (i.e. the rate after the temporary government support schemes have ended). This is between 
the official unemployment rate and the Covid-adjustment unemployment rate published by the CSO. In this scenario, unemployment 
remains relatively high over the coming years, remaining above the 2019 rate out to 2025. 

House prices have been more robust than expected throughout 2020. This is due to a combination of effects, predominantly continued 
under-supply while reduced income effects haven’t materially reduced demand. In Ireland and the UK, house prices are still expected to fall 
in 2021 by c. 3%. This fall is much lower than would generally be associated with similar unemployment rates, demonstrating the unique 
impact of the virus on the economy. In this scenario further falls in commercial property prices are expected in Ireland and UK in 2021 before 
a rebound from 2022 onwards. 

This scenario incorporates the EU/UK trade deal that was implemented on 1 January 2021. This mitigates many of the effects that would 
have been felt in the event of a no trade deal outcome. This scenario does reflect the increased non-tariff barriers that are in place as a 
result of the UK exiting the transition period on 31 December 2020.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 101

2.1 Credit risk
Measurement, methodologies and judgements* (continued)
Macroeconomic scenarios and weightings (continued)
Downside 1 (‘Lower growth in 2021’): This scenario reflects a situation with limited recovery in terms of GDP growth in 2021 from the 
significant downturn in 2020. This is reflected through the virus being more severe than expected in 2021, resulting in extensive containment 
measures remaining in place for a longer period of time than assumed in the base case. This holds back economic growth in 2021 and the 
additional scarring effects as a result of this results in growth being 3%-4% lower, versus the base case, across the main economies over 
the 2021-2025 period. In this scenario, economic activity does not return to pre-pandemic levels of activity until mid-2022 in Ireland and 
2025 in the UK.

Unemployment is higher in 2021 by c. 2 percentage points versus the base case and remains higher than in the base case over the period 
to 2025 as a result of the additional scarring. 

The recovery in house prices is slower than the base case, with growth in Ireland not seen until 2023 and house prices c. 5% lower by 
end-2025 compared to the base case.

Downside 2 (‘Extended high unemployment’): This scenario reflects a situation where unemployment recovers very slowly and is still 
at 10% in Ireland in 2025. This is caused by very sluggish return to growth in major economies following a more persistent outbreak of the 
virus than expected in the base case. This stops growth in 2021 and slows down the recovery significantly, with cumulative growth over 
2021-2025 being c. 8% lower than in the base case. 

The implications for unemployment are very significant in this scenario, affecting sectors that have not been directly impacted from 
COVID-19 due to scarring effects in the wider economy. Unemployment peaks at 13.5% in 2021 but only slowly reducing to 10% in 2025, 
4 percentage points higher than the base case. 

House prices suffer large falls in 2021 to 2023 with prices only picking up from 2024. Under this scenario, house prices are c. 24% lower in 
2025 than under the base case. 

Upside (‘Quick economic recovery’): This scenario reflects a much quicker economic recovery than outlined in the base case. 
The key trigger for this are advances in therapeutic measures against the virus, including a rapid and successful roll out of a vaccine. 
While unemployment remains elevated relative to pre-COVID-19 levels in the short term, by 2023 it has returned to below 6%.

Under this scenario, house prices also return more quickly as demand continues to be robust. By 2025 house prices are c. 9% higher than 
in the base case.

The table below sets out the five year average forecast for each of the key macroeconomic variables that are required to generate the 
scenarios or are material drivers of the ECL under (i) Base, (ii) Downside 1, (iii) Downside 2 and (iv) Upside scenarios at 31 December 2020 
(average over 2021-2025) and at 31 December 2019 (average over 2020-2024). 

Base

2020 
5 year (2021-2025) average forecast

Downside 
(‘Lower 
growth in 
2021’)

Downside 
(‘Extended 
high 
unemploy-
ment’)

Upside 
(‘Quick 
economic 
recovery’)

3.7 

1.7 

7.2 

1.8 

2.3 

1.8 

2.9 

1.3 

5.6 

2.2 

3.0 

0.8 

8.9 

1.1 

1.9 

1.4 

2.3 

0.4 

6.8 

1.2 

2.0 

(3.6)

11.9 

(3.8)

1.0 

1.3 

1.1 

(4.4)

10.1 

(3.9)

4.4 

3.4 

6.6 

3.1 

2.5 

2.5 

3.7 

2.9 

4.6 

3.1 

2019 
5 year average forecast

Base

Downside 
(‘disorderly’ 
Brexit)

Downside 
(‘global 
slowdown’)

Upside

2.9

2.6

4.7

2.0

1.7

3.7

1.5

3.3

3.6

2.6

1.8

0.2

7.8

(1.8)

0.6

1.5

0.3

(2.6)

7.1

(3.8)

1.7

0.5

7.4

(1.8)

0.6

1.5

0.6

0.3

6.1

(1.5)

4.1

4.6

4.0

3.9

2.5

5.0

2.4

5.3

3.3

5.9

Macroeconomic factor (%)

Republic of Ireland

GDP growth

Residential property price growth

Unemployment rate

Commercial property price growth

Employment growth

Average disposable income growth

United Kingdom

GDP growth

Residential property price growth

Unemployment rate

Commercial property price growth

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 123456102

Risk management – 2. Individual risk types

2.1 Credit risk
Measurement, methodologies and judgements* (continued)
Macroeconomic scenarios and weightings (continued) 
Additional information is provided in the table below which details the individual macroeconomic factor forecast for each year across the four 
scenarios, as at 31 December 2020. This is because, due to the increased variability as a result of COVID-19, the average for the five years 
2021–2025 above does not provide sufficient insight for each factor across the impacted years.

Macroeconomic factor

Republic of Ireland

GDP growth

Residential property price growth

Unemployment rate

Commercial property price growth

Employment growth

Average disposable income growth

United Kingdom

GDP growth

Residential property price growth

Unemployment rate

Commercial property price growth

Macroeconomic factor

Republic of Ireland

GDP growth

Residential property price growth

Unemployment rate

Commercial property price growth

Employment growth

Average disposable income growth

United Kingdom

GDP growth

Residential property price growth

Unemployment rate

Commercial property price growth

Estimate

2020
%

2021 
%

2022 
%

2023 
%

2024 
%

(3.0)

(1.5)

10.4 

(9.0)

(5.0)

7.1 

(10.0)

5.0 

4.8 

(12.0)

5.0 

(3.0)

10.0 

(4.0)

1.6 

(6.3)

6.5 

(3.0)

7.0 

(3.0)

4.5 

3.0 

7.5 

6.0 

4.0 

6.9 

3.0 

1.5 

6.0 

5.0 

3.5 

3.0 

6.4 

3.0 

2.5 

0.5 

2.0 

2.5 

5.3 

3.0 

3.0 

3.0 

6.1 

2.0 

1.8 

5.6 

1.7 

3.0 

5.0 

3.0 

Base

2025 
%

2.7 

2.5 

5.9 

2.0 

1.7 

2.5 

1.5 

2.5 

4.8 

3.0 

Downside 1 
(‘Lower growth in 2021’)

2021 
%

2022 
%

2023 
%

2024 
%

2025 
%

1.0 

(7.0)

12.0 

(9.0)

(1.0)

(7.2)

2.5 

(7.0)

9.0 

(9.0)

5.0 

 – 

9.6 

2.5 

3.9 

5.8 

3.5 

(1.0)

7.0 

3.0 

3.5 

5.0 

8.3 

5.0 

2.6 

0.7 

2.0 

3.5 

6.5 

5.0 

3.0 

3.0 

7.6 

4.0 

2.2 

4.7 

1.8 

3.5 

6.0 

4.0 

2.7 

3.0 

7.2 

3.0 

2.0 

2.9 

1.6 

3.0 

5.7 

3.0 

Downside 2 
(‘Extended high unemployment’)

Upside 1 
(‘Quick economic recovery’)

2021 
%

2022 
%

2023 
%

2024 
%

2025 
%

2021 
%

2022 
%

2023 
%

2024 
%

2025 
%

(1.5)

3.0 

(12.0)

(10.5)

2.8 

(2.5)

2.8 

4.0 

3.0 

3.0 

13.5 

13.0 

12.0 

11.0 

10.0 

(13.5)

(7.5)

(5.0)

(3.0)

(6.0)

1.7 

5.5 

2.1 

0.2 

(0.5)

(15.0)

1.5 

(9.0)

1.4 

(6.0)

4.0 

2.1 

4.8 

1.6 

4.0 

10.0 

10.3 

10.5 

10.2 

(16.0)

(8.0)

(4.0)

4.0 

3.0 

2.2 

1.8 

1.6 

4.0 

9.7 

4.5 

7.0 

3.0 

9.5 

3.0 

2.1 

(4.5)

8.0 

2.5 

6.0 

3.0 

5.5 

5.0 

7.2 

4.0 

3.9 

5.2 

4.2 

3.5 

5.0 

4.0 

4.0 

3.0 

5.8 

3.0 

2.8 

4.0 

2.8 

3.0 

4.3 

3.0 

3.0 

3.0 

5.4 

3.0 

2.0 

3.8 

2.0 

3.0 

3.9 

3.0 

2.7 

3.0 

5.1 

2.5 

1.8 

4.0 

1.7 

2.5 

3.7 

2.5 

The key changes to the scenario forecasts in the reporting period are driven by the COVID-19 pandemic. The extent of contagion and the 
wider economic impact of COVID-19 was not foreseen at the previous reporting period (31 December 2019). The severe and sudden shock 
to all economies has resulted in a significant re-assessment of the forecasts.

The four scenarios detailed above are used to reflect a representative sample of possible outcomes. The ECL allowance reflects a weighted 
average of the credit loss estimates under the four scenarios.

Similar to the scenario forecasts, the probability weight assigned to each scenario is proposed by the ERU, with a review and challenge 
from the Group Risk function. These are reviewed regularly at Group ALCo and are subject to approval at Board Audit Committee. 
The probabilities described below reflect the views of the Group at the reporting date.

The weights for the scenarios are derived based on the expert judgement, with reference to external market information where possible. 
Given the unprecedented nature and impact of COVID-19, the standard quantitative approaches (such as statistical distribution analysis of 
Irish GDP growth over different time horizons informed by historic patterns in the economic data) used to assess scenario likelihoods are 
less useful than normal in this environment. As a result, they have not been a key driver of the weightings at the reporting date. 

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 103

2.1 Credit risk
Measurement, methodologies and judgements* (continued)
Macroeconomic scenarios and weightings (continued) 
These weightings are reviewed regularly by Group ALCo and adjusted where required. The key drivers of the weightings are:
 – The higher weighting on the downside scenarios (versus the upside scenario) reflects the Group’s view that risks remain skewed to the 
downside reflecting the continued inability of many countries to bring the virus under control, the potential for new mutations of the virus 
and the unknown medium and longer term economic impacts of the virus. Additionally, other risks remain which also support the Group’s 
view that risks remain to the downside. These include the impacts of ongoing de-globalisation efforts, geopolitical risks and the timing of 
unwinding of central bank supports. 

 – The weighting on the downside scenarios have decreased since June 2020 (at June 2020, the downside scenarios had a weighting 
of 35% and the upside scenarios had a weighting of 10%). This is predominantly because of the development of multiple successful 
vaccines and the beginning of the roll-out in some economies prior to the year-end. This provides concrete evidence that restrictions 
may begin to be released more fully in 2021 than originally expected and allow economic activity to bounce back more sharply. 
Moreover, the resilience of a number of key sectors in the Irish economy, growth in house prices and the possible productivity gains from 
digital transformation provide support to the upside view. 

The weightings that have been applied as at the reporting date are: 

Scenario

Base

Downside 1 ('Lower growth in 2021’)

Downside 2 ('Extended high unemployment')

Upside ('Quick economic recovery')

Weighting
31 December 
2020

50% 

25% 

5% 

20% 

Base

Downside (‘disorderly’ Brexit)

Downside (‘global slowdown’)

Upside

Weighting
31 December 
2019

50% 

25% 

15% 

10% 

In assessing the adequacy of the ECL allowance, the Group has considered all available forward looking information as of the balance sheet 
date in order to estimate the future expected credit losses. The Group, through its risk management processes (including the use of expert 
credit judgement and other techniques) assesses its ECL allowance for events that cannot be captured by the statistical models it uses and 
for other risks and uncertainties. The assessment of ECL at the balance sheet date does not reflect the worst case outcome, but rather a 
probability-weighted outcome of the four scenarios. Should the credit environment deteriorate beyond the Group’s expectation, the Group’s 
estimate of ECL would increase accordingly.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 123456104

Risk management – 2. Individual risk types

2.1 Credit risk
Measurement, methodologies and judgements* (continued)
Sensitivities
The Group’s estimates of expected credit losses are responsive to varying economic conditions and forward looking information. 
These estimates are driven by the relationship between historic experienced loss and the combination of macroeconomic variables. 
Given the co-relationship of each of the macroeconomic variables to one another and the fact that loss estimates do not follow a linear 
path, a sensitivity to any single economic variable is not meaningful. As such, the following sensitivities are provided which indicate the 
approximate impact on the current ECL allowance before the application of probability weights to the forward looking macroeconomic 
scenarios. The sensitivities provide an estimate of ECL movements that include changes in model parameters and quantitative ‘significant 
increase in credit risk’ (“SICR”) staging assignments.

Relative to the base scenario, in the 100% downside ‘Lower growth in 2021’ and ‘Extended high unemployment’ scenarios, the ECL 
allowance increases by 9% and 25% respectively. In the 100% upside scenario, the ECL allowance declines by 6%, showing that the ECL 
impact of the two downside scenarios is greater than that of the upside scenario. For 31 December 2020, a 100% downside ‘Lower growth 
in 2021’ and ‘Extended high unemployment’ scenario sees a higher ECL allowance sensitivity of € 230 million and € 634 million respectively 
compared to base (€ 171 million and € 575 million respectively compared to reported). Higher relative impacts are observed for the AIB UK 

portfolio.

Loans and advances to customers

Residential mortgages

Other personal

Property and construction

Non-property business

Total

Off-balance sheet loan commitments

Financial guarantee contracts

Of which:

AIB UK segment

Loans and advances to customers

Residential mortgages

Other personal

Property and construction

Non-property business

Total

Off-balance sheet loan commitments

Financial guarantee contracts

Of which:

AIB UK segment

Reported

100% Base

Total
€ m

843 

234 

396 

1,037 

2,510 

54 

29 

2,593 

Total
€ m

832 

229 

383 

1,011 

2,455 

51 

28 

2,534 

ECL allowance at 31 December 2020

100% Downside
Scenario
(‘Lower growth 
in 2021’)
Total
€ m

100% Downside
Scenario
(‘Extended high 
unemployment’)
Total
€ m

100% Upside
Scenario
(‘Quick economic 
recovery’)
Total
€ m

869 

245 

444 

1,113 

2,671 

62 

31 

2,764 

990 

271 

529 

1,257 

3,047 

82 

39 

3,168 

804 

223 

337 

950 

2,314 

45 

25 

2,384 

306 

294 

347 

424 

252 

Reported

100% Base

Total
€ m

569

175

189

305

1,238

19

23

1,280

Total
€ m

521

172

182

292

1,167

18

23

1,208

ECL allowance at 31 December 2019

100% downside 
(‘disorderly’  
Brexit)
Total
€ m

100% downside 
(‘global  
slowdown’)
Total
€ m

687

183

200

328

1,398

22

23

1,443

617

180

197

317

1,311

20

23

1,354

100% upside

Total
€ m

442

167

171

284

1,064

17

22

1,103

133

125 

148

137

125

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 105

2.1 Credit risk
Measurement, methodologies and judgements* (continued)
Management judgements
The Group reflects reasonable and supportable information that is available at the reporting date in the measurement of ECLs. 

Management adjustments may be required to increase or decrease ECLs to reflect all available reasonable and supportable information 
to include risk factors that have not been included in the risk measurement process or where there is insufficient time to appropriately 
incorporate relevant new information. Experienced credit judgement may be used to determine the particular attributes of exposures that 
have not been adequately captured in the impairment models. Adjustments are required to be directionally consistent with forward looking 
forecasts, supported by appropriate documentation and subject to appropriate governance processes. If an ongoing adjustment is required, 
the risk measurement methodology should be updated to eliminate the adjustment, and as such, should be temporary in nature, where 
appropriate.

The ECL allowance at 31 December 2020 includes the following management adjustments:

1.  ROI Private dwelling house (“PDH”) mortgage post model adjustments
The Group’s strategy is to deliver sustainable long term solutions and to work with customers through their financial difficulties. This has 
primarily been through work-out arrangements with customers, including arrears capitalisations, split mortgages, low fixed interest rate, 
voluntary sale for loss, negative equity trade down and positive equity solution or through loan recovery following realisation of collateral. 
The mortgage LGD model is based on empirical internal data for such resolved cases, and represents the Group’s expected loss based on 
those expected work-out strategies. However, it is recognised that alternative recovery strategies, such as portfolio sales or securitisations, 
also need to be considered which were not envisaged at the time of model development. Accordingly, post model adjustments have been 
applied to certain cohorts of Stage 3 loans to reflect the potential resolution outcomes not currently considered within the modelled outcome.

The post model adjustments are calculated based on a range of alternative recovery assumptions. An independent external benchmark 
exercise has been undertaken to provide information to support the range of alternative recovery outcomes with reference to collateral 
values underpinning the loans and the underlying market conditions.

Mortgage post model adjustment – long term days past due
The initial cohort of loans to which the post model adjustment applies continues to be primarily those PDH loans in Stage 3 in deep 
arrears i.e. greater than 180 days past due. The cohort has been extended in 2020 to include certain loans less than 180 days past due. 
The majority of this cohort is part of loan sales, which are expected to be executed in the first quarter of 2021.

The Mortgage ECL allowance of € 816 million for residential mortgages in ROI at 31 December 2020 includes € 321 million as a result of 
this management adjustment. At 31 December 2019, the ECL allowance of € 552 million included a post model adjustment of € 208 million. 
The main drivers of movement in the post model adjustment to the 31 December 2020 are the impact of COVID-19 on the market outlook 
and the inclusion of certain loans less than 90 days past due. This has resulted in an additional income statement charge of € 119 million 
in 2020.

Mortgage post model adjustment – zero or low days past due non-performing exposures
Another cohort of loans to which a post model adjustment applies are also primarily PDH loans in Stage 3, displaying zero or low days past 
due and classified non-performing exposures under European Banking Authority definition of default guidelines. The main driver of this post 
model adjustment is the requirement for alternative recovery strategies for this cohort.

The ECL allowance for this cohort of residential mortgages in ROI at 31 December 2020 includes € 112 million as a result of this post 
model adjustment. Management have considered the potential solutions available in determining the ECL allowance, which has resulted 
in a € 91 million income statement charge for 2020. This includes a cohort of forbearance product loans in Stage 3 which were previously 
identified in 2019 as requiring an alternative treatment at loan expiry, which are now subsumed in this post model adjustment.

2.  Lifetime interest only post model adjustment
A cohort of non-defaulted lifetime interest only mortgages were identified in 2019 for individual assessment to confirm likeliness to 
pay (31 December 2019: € 103 million). In the year to 31 December 2020, this cohort of loans has reduced to € 97 million, of which 
€ 18 million has migrated to Stage 2 and € 21 million to Stage 3. The remaining loans within this cohort (€ 58 million) have been allocated 
to Stage 2, pending individual assessment, reflecting management’s qualitative judgement of a significant increase in credit risk given the 
additional end of term risk not fully incorporated into modelled outcomes. This has resulted in a post model adjustment of € 9 million as at 
31 December 2020 (31 December 2019: € 9 million), which has resulted in an income statement charge of € 1 million in 2020.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 123456106

Risk management – 2. Individual risk types

2.1 Credit risk
Measurement, methodologies and judgements* (continued)
Management judgements (continued)

3.  COVID-19 Modification Expiry post model adjustment

Retail – ROI Mortgage, Personal and SME loans
The performing ROI Mortgage, Personal and SME loans which had been granted COVID-19 short term modifications (e.g. payment breaks) 
during 2020 have been identified as requiring a temporary ECL post model adjustment due to the continued heightened risk of downward 
stage migration following the expiry of payment breaks.

The post model adjustment increases the ECL allowance on € 809 million of residential mortgages (Stage 1: € 643 million, Stage 2: 
€ 166 million), € 104 million of personal loans (Stage 1: € 70 million, Stage 2: € 34 million), and € 639 million of business lending (Stage 1: 
€ 439 million, Stage 2: € 200 million), which had received a COVID-19 modification during the course of 2020. It reflects the fact that 
following expiry of the temporary payment breaks, some of these borrowers will request or have received further support, e.g. forbearance, 
as these borrowers would otherwise be unable to maintain their prior contractual loan repayments. The ECL post model adjustment allows 
for early recognition of anticipated downward stage migrations and unlikeliness to pay outcomes following expiry of the temporary COVID-19 
modifications, which are not currently reflected within the customers’ credit grade or the probability of default assigned within the ECL model.

The post model adjustment amounts to a € 48 million income statement charge for the full year 2020 (Mortgages: € 11 million, Personal: 
€ 5 million, Business: € 32 million) as informed by business management judgement on anticipated flows to forbearance and/or default 
following the payment break expiry, with due consideration for continued impacts of COVID-19 at year end and onward into 2021. The post 
model adjustment is temporary in nature and will be unwound in 2021 in line with the customer engagement and credit assessment process.

CIB SME 
A similar situation to that outlined above in the Retail portfolio exist in relation to a cohort of SME loans (€ 355 million, Stage 2) within the 

CIB portfolio and an additional € 28 million charge was taken in the year to 31 December 2020 as a post model adjustment.

4.  Macroeconomic post model adjustment
The Group has identified that a post model adjustment is required for its base case macroeconomic scenario projections for 2021. 
Due to the increased spread of the COVID-19 virus, both the UK and the Irish governments announced further lockdown requirements 
which came into effect in early January 2021. The extent of the restrictions have been much greater than those expected in the 
macroeconomic estimations, however, the efficacy and early roll out of vaccines as compared with the Group’s base case provides an offset 
in terms of medium term outlook. 

A quantitative and qualitative assessment has been carried out to review the adequacy of ECL allowance given the delay in economic 
recovery caused by these increased restrictions. From a quantitative perspective the Group has assessed that the restrictions could reduce 
its 2021 growth projections in Ireland by c. 2% and in the UK by c. 3.5% and increase its projections of Irish unemployment by c. 0.7% for 
2021. These short term impacts are assessed to reverse over the medium term due to the improved vaccine outlook.

A quantitative assessment using model data and a qualitative review by credit portfolio management teams have identified the requirement 
for a € 30 million post model adjustment to capture the combined impact of these changes in outlook, of which € 19 million related to 
AIB UK.

5.  Property and Construction portfolio post model adjustment
A review of the ECL model for the Property and Construction portfolio in ROI determined that the historically observed relationships between 
default rates and macroeconomic factors in the model are not fully reflective of expectations for a portion of the portfolio. While the modelled 
outcome suggested that certain cases had moved to Stage 2, expert credit judgement determined that a significant increase in credit risk 
had not occurred and that these cases, amounting to € 519 million, be retained in Stage 1. This resulted in € 9 million of modelled ECL 
being reversed.

6.  Syndicated lending portfolio post model adjustment
A detailed review of the ECL model for the syndicated lending portfolio in the CIB business segment was carried out in late 2019 and it was 
determined that historically observed relationships between default rates and macroeconomic factors in the model needed to be revised. 
The post model adjustment increased modelled probabilities of default and hence ECL cover for both Stage 1 and Stage 2 assets based 
on more recent observed experience. The adjustment was reviewed in 2020 which resulted in an increase in the minimum ECL cover 
associated with Stage 1 assets in the portfolio whilst no change was made to the adjustment for Stage 2.

As a result, a post model adjustment of € 63 million has been applied as at 31 December 2020 to increase the ECL allowance to 
€ 145 million (Stage 1: € 24 million and Stage 2: € 117 million and Stage 3: € 4 million). At 31 December 2019, a post model adjustment of 
€ 16 million was applied to increase the ECL allowance to € 20 million (Stage 1: € 15 million and Stage 2: € 5 million). Further details on the 
syndicated lending portfolio are outlined an page 128.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management  
107

2.1 Credit risk
Measurement, methodologies and judgements* (continued)
Management judgements (continued)

7.  AIB UK post model adjustment
The Group has identified that a post model adjustment of £ 95 million is required for the AIB UK Segment at 31 December 2020 (£ 15 million 
at 31 December 2019), which includes the £ 17 million (€ 19 million) for the macroeconomic post model adjustment noted earlier. This has 
resulted in an increase of £ 81 million during the year. 

The Corporate portfolio required adjustments of £ 73 million to Stage 1 (£ 4,119 million) and Stage 2 (£ 1,013 million) loans to align 
modelled outcomes to expected credit losses derived from an agreed consensus forecast that includes the impact of COVID-19 restrictions 
on the macroeconomic environment.

£ 895 million of personal mortgage loans (Stage 1: £ 849 million and Stage 2: £ 46 million) have required an additional £ 4 million 
adjustment due to customers who have received payment deferrals. Consideration was given to how these cases may influence the 
probability of default. Further, cases with active payment deferrals are given elevated default rates for a single quarter when they return to 
single payments. The loss rates assigned to these cases are also increased.

Stage 3 loans (£ 451 million) took a post model adjustment of £ 18 million. This increase on ECL was due to a number of factors, being 
the proposed sale of non-performing PDH loans, the impact of a number of macroeconomic scenarios on Stage 3 ECLs and also due to a 
minimum LGD being applied to both Retail (5%) and Personal (1%) mortgage loans.

ECL governance
The Board has put in place a framework, incorporating the governance and delegation structures commensurate with a material risk, 

to ensure credit risk is appropriately managed throughout the Group.

The key governance points in the ECL allowance approval process during 2020 were:

 – Model Risk Committee;

 – Asset and Liability Committee;

 – Business level ECL Committees; 

 – Group Credit Committee; and

 – Board Audit Committee.

For ECL governance, the Group management employs its expert judgement on the adequacy of ECL allowance. The judgements are 
supported by detailed information on the portfolios of credit risk exposures, and by the outputs of the measurement and classification 
approaches described above, coupled with internal and external data provided on both short term and long term economic outlook. 
Business segments and Group management are required to ensure that there are appropriate levels of cover for all of its credit portfolios 
and must take account of both accounting and regulatory compliance when assessing the expected levels of loss.

Assessment of the credit quality of each business segment is initially informed by the output of the quantitative analytical models but may 
be subject to management adjustments. This ECL output is then scrutinised and approved at individual business unit level (ECL Committee) 
prior to onward submission to the Group Credit Committee (GCC). GCC reviews and challenges ECL levels for onward recommendation to 
the Board Audit Committee as the final approval authority.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 123456108

Risk management – 2. Individual risk types

2.1 Credit risk – Credit exposure overview
Maximum exposure to credit risk*
Maximum exposure to credit risk from on-balance sheet and off-balance sheet financial instruments is presented before taking account of 
any collateral held or other credit enhancements (unless such enhancements meet accounting offsetting requirements). For financial assets 
recognised on the statement of financial position, the maximum exposure to credit risk is their carrying amount, and for financial guarantees 
and similar contracts granted, it is the maximum amount the Group would have to pay if the guarantees were called upon. For loan 
commitments and other credit related commitments that are irrevocable over the life of the respective facilities, it is generally the full amount 
of the committed facilities.

The following table sets out the maximum exposure to credit risk that arises within the Group and distinguishes between those assets that 
are carried in the statement of financial position at amortised cost and those carried at fair value at 31 December 2020 and 2019: 

Maximum exposure to credit risk
Balances at central banks(3)

Items in course of collection 

Derivative financial instruments

Loans and advances to banks

Loans and advances to customers
Investment securities(4)

Included elsewhere:

Trade receivables

Accrued interest

Loan commitments and other credit

related commitments

Financial guarantees

Total

Amortised

cost(1)
€ m

24,932 

43 

 – 

1,799 

56,870 

3,603 

87 

212 

Fair
value(2)
€ m

 – 

 – 

1,424 

 – 

75 

15,675 

 – 

 – 

2020

Total

€ m

24,932 

43 

1,424 

1,799 

56,945 

19,278 

87 

212 

Amortised

cost(1)
€ m

11,323

57

–

1,478

60,811

Fair
value(2)
€ m

–

–

1,271

–

77

635

15,881

495

261

–

–

2019

Total

€ m

11,323

57

1,271

1,478

60,888

16,516

495

261

87,546 

17,174 

104,720 

75,060

17,229

92,289

12,504 

722 

13,226 

 – 

 – 

 – 

12,504 

722 

13,226 

100,772 

17,174 

117,946 

11,539

711

12,250

87,310

–

–

–

11,539

711

12,250

17,229

104,539

(1)All amortised cost items are loans and advances and investment securities which are in a ‘held-to-collect’ business model.
(2) All items measured at fair value except investment securities at FVOCI and cash flow hedging derivatives are classified as ‘fair value through profit or loss’.
(3)Included within cash and balances at central banks of € 25,550 million (2019: € 11,982 million).
(4)Excluding equity shares of € 201 million (2019: € 815 million).

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 109

2.1 Credit risk – Credit exposure overview (continued)
Credit risk exposure derives from standard on-balance sheet products such as mortgages, loans, overdrafts and credit cards. In addition, 
credit risk arises from other products and activities including, but not limited to: “off-balance sheet” guarantees and commitments; the trading 
portfolio (e.g. bonds and derivatives); investment securities; asset backed securities; and the failure/partial failure of a trade in a settlement 
or payments system.

The following table summarises financial instruments in the statement of financial position at 31 December 2020 and 2019:

Statement 
of financial 
position

Exposure

 ECL 
allowance

Carrying 
amount

€ m

25,550

43 

1,799

€ m

 – 

 – 

 – 

€ m

25,550

43 

1,799

59,380

(2,510)

56,870

75 

59,455

19,279

12,504 

722 

n/a

(2,510)

(1)

(54)

(29)

75 

56,945

19,278

(54)

(29)

2020*

Income 
statement

Net credit 
impairment 
(charge)

€ m

 – 

 – 

 – 

(1,421)

 – 

(1,421)

 – 

(35)

(4)

(1,460)

Statement 
of financial 
position

Exposure

 ECL 
allowance

Carrying 
amount

€ m

11,982

57

1,478

€ m

–

–

–

€ m

11,982

57

1,478

62,049

(1,238)

60,811

77

62,126

16,516

11,539

711

n/a

(1,238)

–

(19)

(23)

77

60,888

16,516

(19)

(23)

2019*

Income 
statement

Net credit 
impairment 
(charge)/ 
writeback
€ m

–

–

–

(27)

n/a

(27)

–

6

5

(16)

Cash and balances at central banks

Items in course of collection

Loans and advances to banks

Loans and advances to customers:

at amortised cost

at FVTPL

Investment debt securities(1)

Loan commitments

Financial guarantee contracts

Total

(1)ECL allowance amounting to € 3 million (2019: € 4 million) included in carrying amount of investment securities at FVOCI.

There was a € 1,460 million net credit impairment charge in the year (2019: € 16 million charge). This comprised of a € 1,421 million 
charge on loans and advances to customers (net re-measurement of ECL allowance charge of € 1,493 million, offset by recoveries of 
amounts previously written-off of € 72 million) and a € 39 million charge for off-balance sheet exposures (2019: € 27 million charge, 
(net re-measurement € 117 million, recoveries € 90 million) and a € 11 million writeback for off-balance sheet exposures). 

Further details on the net credit impairment charge in the year to 31 December 2020 are set out on pages 112 and 273.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 123456110

Risk management – 2. Individual risk types

2.1 Credit risk – Credit profile of the loan portfolio
The Group’s customer loan portfolio comprises loans (including overdrafts), instalment credit and finance lease receivables. An overdraft 
provides a demand credit facility combined with a current account. Borrowings occur when the customer’s drawings take the current account 
into debit. The balance may, therefore, fluctuate with the requirements of the customer. Although overdrafts are contractually repayable 
on demand (unless a fixed term has been agreed), provided the account is deemed to be satisfactory, full repayment is not generally 
demanded without notice.

The following table analyses loans and advances to customers at amortised cost by segment, internal credit ratings and ECL staging at 
31 December 2020 and 2019:

Amortised cost

Gross carrying amount

Residential mortgages

Other personal

Property and construction

Non-property business 

Total

Analysed by internal credit ratings(1)

Strong

Satisfactory

Total strong/satisfactory

Criticised watch

Criticised recovery

Total criticised

Non-performing

CIB AIB UK

Group

2020

Total

CIB

AIB UK

Group

2019

Total

Retail 
Banking
€ m

28,949 

2,569 

712 

3,236 

€ m

610 

62 

4,584 

9,954 

35,466 

15,210 

24,589 

5,544 

7,781 

4,898 

30,133 

12,679 

1,654 

1,429 

628 

2,282 

3,051 

307 

1,736 

795 

€ m

1,090 

112 

1,964 

5,398 

8,564 

4,233 

3,214 

7,447 

567 

47 

614 

503 

€ m

€ m

 – 

23 

 – 

117 

140 

30,649 

2,766 

7,260 

18,705 

59,380 

Retail 
Banking
€ m

29,565

2,747

€ m

632

100

868

4,179

3,389

11,253

36,569

16,164

 – 

36,603 

24,693

11,561

140 

140 

13,796 

50,399 

6,034

4,220

30,727

15,781

 – 

 – 

 – 

 – 

3,650 

982 

4,632 

4,349 

1,856

938

2,794

3,048

173

193

366

17

€ m

1,257

128

2,252

5,558

9,195

6,186

2,437

8,623

246

44

290

282

€ m

€ m

–

9

–

112

121

14

107

121

–

–

–

–

31,454

2,984

7,299

20,312

62,049

42,454

12,798

55,252

2,275

1,175

3,450

3,347

Gross carrying amount

35,466 

15,210 

8,564 

140 

59,380 

36,569

16,164

9,195

121

62,049

Analysed by ECL staging

Stage 1

Stage 2

Stage 3

POCI

Total

ECL allowance – statement of financial position

Stage 1

Stage 2

Stage 3

POCI

Total

ECL allowance cover percentage

Stage 1

Stage 2

Stage 3

POCI

Income statement

Net re-measurement of ECL allowance

Recoveries of amounts previously written-off

Net credit impairment charge/(writeback)

29,500 

2,924 

2,858 

184 

9,364 

5,132 

714 

 – 

6,709 

1,352 

503 

 – 

140 

45,713 

30,698

15,680

8,224

121

54,723

 – 

 – 

 – 

9,408 

4,075 

184 

2,836

2,841

194

467

17

–

689

282

–

–

–

–

3,992

3,140

194

35,466 

15,210 

8,564 

140 

59,380 

36,569

16,164

9,195

121

62,049

136 

209 

1,044 

69 

1,458 

%

0.5 

7.1 

36.5 

37.5 

€ m

545

(67)

478 

90 

523 

144 

 – 

757 

%

1.0 

10.2 

20.2 

 – 

€ m

740

 – 

740 

55 

113 

127 

 – 

295 

%

0.8 

8.4 

25.1 

 – 

€ m

208

(5)

203 

281 

845 

1,315 

69 

2,510 

%

0.6 

9.0 

32.3 

37.5 

€ m

1,493

(72)

1,421 

%

65

151

796

31

1,043

%

0.2

5.3

28.0

16.1

€ m

77

(87)

(10)

%

 – 

 – 

 – 

 – 

 – 

%

 – 

 – 

 – 

 – 

€ m

 – 

 – 

 – 

%

 – 

45

23

1

–

69

%

0.3

5.0

10.1

–

31

28

67

–

126

%

0.4

4.1

23.6

–

–

–

–

–

–

%

–

–

–

–

€ m

€ m

€ m

21

–

21

%

19

(3)

16

%

–

–

–

%

–

141

202

864

31

1,238

%

0.3

5.1

27.5

16.1

€ m

117

(90)

27

%

0.04

Net credit impairment charge/

(writeback) on average loans

%

%

%

1.33 

4.65 

2.31 

2.34 

(0.03)

0.13

0.19

(1)Further analysis of internal credit grade profile by ECL staging is set out on pages 113 and 114.

AIB Group plc Annual Financial Report 2020Risk Management 111

2.1 Credit risk – Credit profile of the loan portfolio
The following table analyses loans and advances to customers at FVTPL by segment and internal credit ratings at 31 December 2020 and 

2019:

FVTPL

Carrying amount

Property and construction

Total

Analysed by internal credit ratings

Strong

Satisfactory

Total strong/satisfactory

Criticised watch

Criticised recovery

Total criticised

Non-performing

Total

Retail 
Banking
€ m

CIB AIB UK

Group

€ m

€ m

€ m

 – 

 – 

75 

75 

 – 

 – 

 – 

 – 

–

–

–

–

–

–

–

–

75

–

75

–

–

–

–

75

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

2020

Total

€ m

75 

75 

75

–

75

–

–

–

–

75

Retail 
Banking
€ m

–

–

–

–

–

–

–

–

–

–

CIB

AIB UK

Group

€ m

77

77

77

–

77

–

–

–

–

77

€ m

€ m

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

2019

Total

€ m

77

77

77

–

77

–

–

–

–

77

Gross loans and advances to customers
Gross loans and advances to customers reduced by € 2.7 billion in the year to 31 December 2020. Of the total portfolio of € 59.5 billion, 
€ 59.4 billion is measured at amortised cost with the remaining € 0.1 billion being measured at fair value through profit or loss. The reduction 
in the year was due to redemptions net of interest credited and foreign exchange movements exceeding new lending activity. Overall, from 
a segment perspective, the reduction in the total portfolio was experienced by Retail Banking which decreased by € 1.1 billion, CIB which 
decreased by € 1.0 billion and AIB UK which decreased by € 0.6 billion. The level of new lending activity in 2020 of € 9.2 billion has been 
impacted by the COVID-19 pandemic. As a result, new lending activity is € 3.1 billion or 25% lower than 2019 (2019: € 12.3 billion), 
as reduced demand was experienced across all asset classes. The reduction in new lending in Retail Banking and AIB UK reflected lower 
economic activity, while new lending in CIB was lower across all business areas with syndicated lending most impacted as a result of the 
Group’s reduced risk appetite. 

Of the total loans to customers of € 59.5 billion, € 50.5 billion or 85% are rated as either ‘strong’ or ‘satisfactory’ which is a decrease of 

€ 4.9 billion (2019: € 55.3 billion or 89%), and was evidenced across all segments. The ‘criticised’ classification includes ‘criticised watch’ 

of € 3.6 billion and ‘criticised recovery’ of € 1.0 billion, the total of which has increased by € 1.2 billion in the year. The total performing book 

has decreased by € 3.7 billion to € 55.1 billion or 93% of gross loans and advances to customers (2019: € 58.8 billion or 95%).

The COVID-19 pandemic has also had a significant negative impact on the credit quality of the total portfolio. Stage 2 loans have increased 

by € 5.4 billion to € 9.4 billion. The increase was driven by net transfers to Stage 2 of € 8.3 billion, predominately from Stage 1, which 

was slightly offset by redemptions net of interest credited of € 1.9 billion. The transfers to Stage 2 reflect the downward revision of the 

macroeconomic forecasts and the contraction of the economy as a result of the COVID-19 pandemic and the subsequent impact of cases 

migrating to Stage 2 following case assessments.

Stage 3 loans increased by € 0.9 billion to € 4.1 billion. The increase was primarily as a result of net transfers to Stage 3 of € 1.5 billion 

which was offset by redemptions net of interest credited of € 0.5 billion. The transfers to Stage 3 were due to cases migrating from Stage 2 

to Stage 3, particularly those identified as directly impacted by COVID-19 in the non-property business and property portfolios.

The Group has aligned the definitions of ‘non-performing’, ‘classification of default’ and IFRS 9 Stage 3 ‘credit impaired’, with the exception 

of those loans which have been derecognised and newly originated in Stage 1 (€ 0.1 billion) or POCI (€ 0.2 billion). Non-performing loans 

have increased by € 1.0 billion to € 4.3 billion or 7.3% of gross loans and advances to customers (31 December 2019: € 3.3 billion and 

5.4%). The increase reflects € 0.8 billion of net underlying flow to non-performing loans, primarily due to higher property and non-property 

business non-performing loans. 

The characteristics of each stage including the Group’s approach to identifying significant increase in credit risk are outlined on page 96. 

This incorporates additional forward looking information including the Group’s macroeconomic forecasts in addition to the quantitative and 

qualitative information utilised in determining the internal credit ratings.

AIB Group plc Annual Financial Report 2020Risk Management 123456112

Risk management – 2. Individual risk types

2.1 Credit risk – Credit profile of the loan portfolio
ECL allowance
The ECL allowance on loans and advances to customers increased by € 1.3 billion to € 2.5 billion in the year as Stage 2 and Stage 3 ECL 
allowance increased from € 0.2 billion to € 0.8 billion and € 0.9 billion to € 1.3 billion respectively. The increase in Stage 2 was primarily as 
a result of net stage transfers and re-measurements within stage of € 0.4 billion and the downward revision of the macroeconomic forecasts 
which accounted for a further € 0.2 billion. The increase in Stage 3 was also primarily as a result of net stage transfers and re-measurements 
within Stage of € 0.4 billion and a further € 0.2 billion reflecting the impact of management judgements specifically relating to the Mortgage 
portfolio. The total ECL cover rate has increased from 2.0% at 31 December 2019 to 4.2% at 31 December 2020. 

Income statement
There was a € 1,460 million net credit impairment charge for the year to 31 December 2020 (2019: € 16 million net credit impairment 

charge). 

This comprised of a € 1,421 million charge on loans and advances to customers and a € 39 million charge for off-balance sheet exposures 

(2019: credit impairment charge of € 27 million and a writeback of € 11 million respectively).

The € 1,421 million charge comprised a € 1,493 million ECL net re-measurement allowance partially offset by € 72 million of recoveries of 

amounts previously written-off (2019: € 27 million charge comprising € 117 million charge offset by € 90 million of recoveries).

There were three key drivers which contributed to the € 1,493 million gross charge; stage migration and re-measurement within stage 

accounted for € 654 million as a result of credit downgrades in high impacted sectors due to COVID-19, post model adjustments to 

appropriately reflect expected COVID-19 impacts as outlined under the management judgements section resulted in a € 438 million charge 

and the change in macroeconomic factors and probability weightings across economic scenarios used in ECL reporting resulted in a further 

€ 401 million charge. The ECL allowance movements are outlined on pages 134 to 138.

Stage migration from individual case assessment of exposures in high impacted COVID-19 sectors impacted the ECL charge. Throughout 

the year, credit reviews were conducted across the case managed portfolio which led to a number of credit downgrades contributing to 

a charge due to underlying credit management activity of € 654 million. € 161 million was as a result of net transfers from Stage 1 to 2 

and € 103 million net transfers to Stage 3. Borrowers in the non-property business asset class were particularly impacted, accounting for 

€ 199 million of the total € 264 million charge due to stage migration. There was a € 406 million charge due to net ECL re-measurements 

within stage.

As outlined under the management judgements section on pages 105 to 107, the impact of the changes to the ROI PDH mortgage post 

model adjustments resulted in an additional € 210 million charge. Post model adjustments in relation to COVID-19 modified loans to cater 

for the higher likelihood of default for those seeking modifications resulted in an impact of € 76 million. The UK post model adjustment also 

resulted in an additional £ 55 million charge reflecting managements view of likely sector specific default rates as a result of COVID-19. 

The remaining charge of € 91 million due to post model adjustments primarily relates to the Syndicated lending portfolio and an adjustment 

which has been applied to the base case macroeconomic scenario projections.

The onset of the COVID-19 pandemic and associated lockdown measures and restrictions on economic activity has resulted in a material 
change in the macroeconomic scenarios used in comparison to the 2019 assumptions. Details on the changes to the macroeconomic 

scenarios and weightings are outlined on pages 100 to 103. The revision of the macroeconomic factors and probability weightings has 

led to significant changes in the ECL across the Group’s loan portfolio. This has resulted in a € 401 million charge. The impact was mainly 

observed in Stage 2 (€ 227 million) and Stage 1 (€ 129 million) with a € 37 million impact in Stage 3. The property (€ 121 million), mortgage 

(€ 121 million) and non-property (€ 110 million) asset classes were predominately impacted. 

Recoveries of amounts previously written-off of € 72 million (2019: € 90 million) included € 56 million recoveries (2019: € 63 million) which 

reflects cash recoveries against legacy non-performing exposures in line with the Group’s resolution strategies. 

AIB Group plc Annual Financial Report 2020Risk Management 113

2.1 Credit risk – Credit profile of the loan portfolio
Internal credit grade profile by ECL staging
The table below analyses the internal credit grading profile by ECL staging for loans and advances to customers at 31 December 2020 and 

2019:

Amortised cost

Total

Strong

Satisfactory

Total strong/satisfactory

Criticised watch

Criticised recovery

Total criticised

Non-performing

Stage 1 Stage 2 Stage 3
€ m

€ m

€ m

Stage 1
€ m

Stage 2
€ m

Stage 3
€ m

POCI
€ m

POCI
€ m

5 

1 

6 

2 

2 

4 

2020*

Total
€ m

36,603 

13,796 

50,399 

3,650 

982 

4,632 

4,349 

35,341 

9,411 

44,752 

834 

27 

861 

100 

1,257 

4,384 

5,641 

2,814 

953 

3,767 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

4,075 

4,075 

174 

184 

42,123

11,346

53,469

1,111

119

1,230

24

329

1,452

1,781

1,163

1,048

2,211

–

–

–

–

–

–

–

2

–

2

1

8

9

3,140

3,140

183

194

2019*

Total
€ m

42,454

12,798

55,252

2,275

1,175

3,450

3,347

62,049

Gross carrying amount

45,713 

9,408 

59,380 

54,723

3,992

ECL allowance

Carrying amount

Analysis by asset class

Residential mortgages

Strong

Satisfactory

Total strong/satisfactory

Criticised watch

Criticised recovery

Total criticised

Non-performing

Gross carrying amount

ECL allowance

Carrying amount

Other personal

Strong

Satisfactory

Total strong/satisfactory

Criticised watch

Criticised recovery

Total criticised

Non-performing

Gross carrying amount

ECL allowance

Carrying amount

Property and construction

Strong

Satisfactory

Total strong/satisfactory

Criticised watch

Criticised recovery

Total criticised

Non-performing

Gross carrying amount

ECL allowance

Carrying amount

(281)

(845)

(1,315)

(69)

(2,510)

(141)

(202)

(864)

(31)

(1,238)

45,432 

8,563 

2,760 

115 

56,870 

54,582

3,790

2,276

163

60,811

23,478 

2,654 

26,132 

395 

6 

318 

574 

892 

602 

456 

401 

1,058 

2 

 – 

26,535 

1,950 

 – 

 – 

 – 

 – 

 – 

 – 

1,980 

1,980 

(39)

(73)

(662)

5 

1 

6 

2 

2 

4 

174 

184 

(69)

23,801 

3,229 

27,030 

999 

464 

1,463 

2,156 

23,766

2,795

26,561

405

4

409

3

162

610

772

668

704

1,372

–

30,649 

26,973

2,144

–

–

–

–

–

–

2

–

2

1

8

9

2,143

2,143

183

194

23,930

3,405

27,335

1,074

716

1,790

2,329

31,454

(843)

(10)

(52)

(476)

(31)

(569)

26,496 

1,877 

1,318 

115 

29,806 

26,963

2,092

1,667

163

30,885

1,243 

885 

2,128 

70 

2 

72 

1 

2,201 

(41)

2,160 

2,981 

1,175 

4,156 

71 

2 

73 

90 

51 

154 

205 

84 

43 

127 

 – 

332 

(51)

281 

757 

924 

1,681 

317 

78 

395 

 – 

4,319 

2,076 

(75)

(133)

4,244 

1,943 

 – 

 – 

 – 

 – 

 – 

 – 

233 

233 

(142)

91 

 – 

 – 

 – 

 – 

 – 

 – 

865 

865 

(188)

677 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

1,294 

1,039 

2,333 

154 

45 

199 

234 

2,766 

(234)

2,532 

3,738 

2,099 

5,837 

388 

80 

468 

955 

7,260 

(396)

6,864 

1,312

1,074

2,386

117

–

117

1

2,504

(21)

2,483

4,983

1,313

6,296

114

86

200

9

6,505

(31)

6,474

29

106

135

103

50

153

–

288

(40)

248

78

166

244

115

68

183

–

427

(26)

401

–

–

–

–

–

–

192

192

(114)

78

–

–

–

–

–

–

367

367

(132)

235

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

1,341

1,180

2,521

220

50

270

193

2,984

(175)

2,809

5,061

1,479

6,540

229

154

383

376

7,299

(189)

7,110

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 1234562019*

Total
€ m

12,122

6,734

18,856

752

255

1,007

449

20,312

(305)

20,007

2020

Total

€ m

178 

3,228 

943 

4,349 

 – 

4,349 

114

Risk management – 2. Individual risk types

2.1 Credit risk – Credit profile of the loan portfolio
Internal credit grade profile by ECL staging (continued)

Stage 1 Stage 2 Stage 3
€ m

€ m

€ m

Non-property business

Strong

Satisfactory

Total strong/satisfactory

Criticised watch

Criticised recovery

Total criticised

Non-performing

Gross carrying amount

ECL allowance

Carrying amount

7,639 

4,697 

12,336 

298 

17 

315 

7 

131 

2,732 

2,863 

1,811 

376 

2,187 

 – 

12,658 

5,050 

(126)

(588)

12,532 

4,462 

 – 

 – 

 – 

 – 

 – 

 – 

997 

997 

(323)

674 

2020*

Total
€ m

7,770 

7,429 

15,199 

2,109 

393 

2,502 

1,004 

18,705 

(1,037)

17,668 

POCI
€ m

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

Stage 1
€ m

Stage 2
€ m

Stage 3
€ m

POCI
€ m

12,062

6,164

18,226

475

29

504

11

60

570

630

277

226

503

–

18,741

1,133

(79)

(84)

18,662

1,049

–

–

–

–

–

–

438

438

(142)

296

–

–

–

–

–

–

–

–

–

–

Non-performing exposures (“NPE”) to customers
The table below analyses non-performing loans and advances to customers by asset class at 31 December 2020 and 2019:

Non-performing loans

At amortised cost

Collateral disposals

Unlikely to pay (including > 90 days past due)

Non-performing loans probation

Total gross carrying amount at amortised cost

Total carrying amount at FVTPL

Total non-performing loans and advances to customers

Total ECL allowance on non-performing loans and

advances to customers

Non-performing loans as % of total loans and

advances to customers

Non-performing loans

At amortised cost

Collateral disposals

Unlikely to pay (including > 90 days past due)

Non-performing loans probation

Total gross carrying amount at amortised cost

Total carrying amount at FVTPL

Total non-performing loans and advances to customers

Total ECL allowance on non-performing loans and

advances to customers

Non-performing loans as % of total loans and

advances to customers

Residential 
mortgages
€ m

Other 
personal
€ m

Property and 
construction
€ m

Non-property 
business
€ m

111 

1,813 

232 

2,156 

 – 

2,156 

730 

8 

207 

19 

234 

 – 

234 

143 

43 

419 

493 

955 

 – 

955 

210 

16 

789 

199 

1,004 

 – 

1,004 

324 

1,407 

7.0% 

8.5% 

13.2% 

5.4% 

7.3% 

Residential 
mortgages
€ m

Other 
personal
€ m

Property and 
construction
€ m

Non-property 
business
€ m

128

1,931

270

2,329

–

2,329

507

7.4%

10

168

15

193

–

193

115

67

248

61

376

–

376

132

21

345

83

449

–

449

144

6.4%

5.1%

2.2%

2019

Total

€ m

226

2,692

429

3,347

–

3,347

898

5.4%

Non-performing loans have increased by € 1.0 billion or 30% to € 4.3 billion in the year. The increase reflects € 0.8 billion of net underlying 
flow to non-performing loans, primarily due to higher property and non-property business non-performing loans. A further € 0.3 billion 
(of which € 0.1 billion exited default in the year) reflects amendments made to the Group’s definition of default exit criteria, and the alignment 
of arrears days past due (DPD) count methodology to the European Banking Authority (EBA) convention. 

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 115

2.1 Credit risk – Credit profile of the loan portfolio – Asset class analysis
Loans and advances to customers – Residential mortgages
Residential mortgages amounted to € 30.6 billion at 31 December 2020, with the majority (96%) relating to residential mortgages in the 
Republic of Ireland and the remainder relating to the United Kingdom. This compares to € 31.5 billion at 31 December 2019, of which 96% 
related to residential mortgages in the Republic of Ireland. The split of the residential mortgage portfolio was owner-occupier € 28.5 billion 
and buy-to-let € 2.1 billion (2019: owner-occupier € 29.0 billion and buy-to-let € 2.5 billion).

The current impact of COVID-19 across the portfolio is dependent on the borrower’s sector of employment. Further impact of COVID-19 on 
employment levels will become clear as government supports are withdrawn and businesses re-open.

At 31 December 2020, the ECL allowance for the Group’s residential mortgages portfolio totalled € 0.8 billion, or 2.8% total cover rate.

During 2020, there was a net credit impairment charge of € 306 million to the income statement. This was primarily impacted by 
a € 245 million charge relating to post model adjustments, of which € 210 million related to the ROI PDH mortgage post model 
adjustments, which reflects higher charges on legacy non-performing exposures. A further € 121 million charge was a result of the revised 
macroeconomic assumptions. These charges were partially offset by a € 25 million writeback as a result of net stage transfers and 
re-measurements within stage. In addition, the Group recovered € 33 million on loans previously written-off. 

Residential mortgages – page 116

 – Residential mortgage portfolio at amortised cost by segment, internal credit ratings and ECL staging

Republic of Ireland residential mortgages – pages 117 to 121

 – By ECL staging
 – Actual and weighted average indexed loan-to-value ratios by staging

Residual debt, which is now unsecured following the disposal of property on which the residential mortgage was secured, is included in the 
residential mortgage portfolio and as such, is included in the tables within this section.

AIB Group plc Annual Financial Report 2020Risk Management 123456116

2.1 Credit risk – Credit profile of the loan portfolio – Asset class analysis
Loans and advances to customers – Residential mortgages (continued)
The following table analyses the residential mortgage portfolio at amortised cost by segment, internal credit ratings and ECL staging at 

CIB AIB UK

Group

2020*

Total

CIB

AIB UK

Group

2019*

Total

€ m

€ m

€ m

€ m

31 December 2020 and 2019:

Gross carrying amount

Owner occupier

Buy-to-let

Total

Analysed by internal credit ratings

Strong

Satisfactory

Total strong/satisfactory

Criticised watch

Criticised recovery

Total criticised

Non-performing

Retail
Banking
€ m

27,051 

1,898 

28,949 

22,648 

2,856 

25,504 

928 

443 

1,371 

2,074 

€ m

452 

158 

610 

545 

43 

588 

7 

10 

17 

5 

€ m

1,005 

85 

1,090 

608 

330 

938 

64 

11 

75 

77 

Gross carrying amount

28,949 

610 

1,090 

Analysed by ECL staging

Stage 1

Stage 2

Stage 3

POCI

Total

25,043 

1,824 

1,898 

184 

534 

71 

5 

– 

958 

55 

77 

– 

28,949 

610 

1,090 

ECL allowance – statement of financial position

Stage 1

Stage 2

Stage 3

POCI

Total

ECL allowance cover percentage

Stage 1

Stage 2

Stage 3

POCI

Income statement

Net re-measurement of ECL allowance

Recoveries of amounts previously written-off

Net credit impairment charge/(writeback)

34 

66 

641 

69 

810 

%

0.1 

3.6 

33.8 

37.5 

€ m

322 

(31)

291 

1 

5 

– 

– 

6 

%

0.1 

6.8 

– 

– 

4 

2 

21 

– 

27 

%

0.4 

4.9 

26.6 

– 

€ m

€ m

€ m

4 

– 

4 

13 

(2)

11 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

%

– 

– 

– 

– 

Retail
Banking
€ m

28,508 

27,368

2,141 

2,197

30,649 

29,565

23,801 

22,684

3,229 

2,975

27,030 

25,659

999 

464 

1,463 

2,156 

986

703

1,689

2,217

€ m

457

175

632

574

38

612

9

8

17

3

€ m

1,157

100

1,257

672

392

1,064

79

5

84

109

30,649 

29,565

632

1,257

26,535 

25,296

1,950 

1,980 

184 

2,044

2,031

194

592

37

3

–

1,085

63

109

–

30,649 

29,565

632

1,257

39 

73 

662 

69 

843 

%

0.1 

3.7 

33.4 

37.5 

€ m

339 

(33)

306 

9

50

461

31

551

%

–

2.4

22.7

16.1

€ m

129

(36)

93

–

1

–

–

1

%

–

3.6

2.5

–

1

1

15

–

17

%

0.1

2.4

13.5

–

(1)

–

(1)

%

1

–

1

%

%

%

%

%

%

%

Net credit impairment charge/(writeback)

on average loans

1.00 

0.64 

0.95 

– 

0.99 

0.31

(0.12)

0.07

*Forms an integral part of the audited financial statements

–

–

–

–

–

–

–

–

– 

–

–

–

–

–

–

–

–

–

–

–

–

%

–

–

–

–

–

–

–

%

–

28,982

2,472

31,454

23,930

3,405

27,335

1,074

716

1,790

2,329

31,454

26,973

2,144

2,143

194

31,454

10

52

476

31

569

%

–

2.4

22.2

16.1

€ m

129

(36)

93

%

0.29

€ m

€ m

€ m

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2020Risk Management 117

2.1 Credit risk – Credit profile of the loan portfolio – Asset class analysis
Loans and advances to customers – Republic of Ireland residential mortgages
The following table analyses the Republic of Ireland residential mortgage portfolio at amortised cost by ECL staging at 31 December 2020 

and 2019:

Gross carrying amount

Analysed as to ECL staging

Stage 1

Stage 2

Stage 3

POCI

Total

ECL allowance – statement of financial position

Stage 1

Stage 2

Stage 3

POCI

Total

Republic of Ireland residential mortgages

at amortised cost

ECL allowance cover percentage

Stage 1

Stage 2

Stage 3

POCI

Income statement

Net re-measurement of ECL allowance

Recoveries of amounts previously written-off

Net credit impairment charge/(writeback)

Owner-
occupier
€ m

27,503 

Buy-to-let

€ m

2,056 

2020*

Total

€ m

29,559 

Owner-
occupier
€ m

27,825

Buy-to-let

€ m

2,372

2019*

Total

€ m

30,197

24,082 

1,495 

25,577 

24,132

1,756

25,888

1,611 

1,631 

179 

284 

272 

5 

1,895 

1,903 

184 

1,748

1,757

188

333

277

6

2,081

2,034

194

27,503 

2,056 

29,559 

27,825

2,372

30,197

29 

51 

553 

66 

699 

6 

20 

88 

3 

117 

35 

71 

641 

69 

816 

8

34

397

28

467

1

17

64

3

85

9

51

461

31

552

26,804 

1,939 

28,743 

27,358

2,287

29,645

%

0.1 

3.1 

33.9 

37.0 

€ m

284 

(26)

258 

%

%

0.4 

7.1 

32.5 

56.0 

€ m

42 

(5)

37 

%

%

0.1 

3.7 

33.7 

37.5 

€ m

326 

(31)

295 

%

%

–

2.0

22.6

14.9

€ m

137

(26)

111

%

0.1

5.0

23.1

55.0

€ m

(9)

(10)

(19)

%

–

2.5

22.7

16.1

€ m

128

(36)

92

%

%

%

Net credit impairment charge/(writeback)

on average loans

0.93

1.67 

0.99

0.40

(0.69)

0.30

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 123456118

2.1 Credit risk – Credit profile of the loan portfolio – Asset class analysis
Loans and advances to customers – Republic of Ireland residential mortgages (continued)
Residential mortgages in Ireland amounted to € 29.6 billion at 31 December 2020 compared to € 30.2 billion at 31 December 2019. 
The decrease in the portfolio was primarily due to loan repayments exceeding new lending. Total drawdowns during the year were 
€ 2.4 billion (2019: € 3.0 billion), of which 98% were by owner occupiers, whilst the weighted average indexed loan-to-value for new 
residential mortgages was 69%. New lending in the period decreased by 21% impacted by COVID-19 restrictions, the prevailing uncertainty 
and precautionary consumer behaviour. 

The split of the Irish residential mortgage portfolio is 93% owner-occupier and 7% buy-to-let and comprises 25% tracker rate, 45% variable 
rate and 30% fixed rate mortgages.

Non-performing loans decreased from € 2.2 billion at 31 December 2019 to € 2.1 billion at 31 December 2020. However, € 3.1 billion of the 
mortgage portfolio received COVID-19 support payment moratoria. A post model adjustment allows for the Group’s additional risk within 
these cases receiving payment break moratoria and the remaining portfolio continues to perform strongly.

Income statement
There was a net credit impairment charge of € 295 million to the income statement in the year compared to a net credit impairment charge 
of € 92 million in 2019. € 210 million of the total € 295 million charge specifically related to the ROI PDH mortgage post model adjustments 
for the cohorts identified in long term days past due (€ 119 million) and zero or low days past due (€ 91 million). The remaining charge was 
predominately driven by the revised macroeconomic assumptions.

The ECL allowance provision cover level at 31 December 2020 for the Irish residential mortgage portfolio is 2.8% (2019: 1.8%). For the 
Stage 3 element of the Irish residential mortgage portfolio, € 0.6 billion of ECLs are held providing Stage 3 cover of 34% (2019: € 0.5 billion 
and 23% respectively).

Residential mortgage arrears
Total loans in arrears (including non-performing loans) by value decreased by 32% during the year, a decrease of 34% in the owner-
occupier portfolio and a decrease of 13% in the buy-to-let portfolio. The total reduction in residential mortgage arrears was influenced by the 
availability of payment break options introduced specifically to support customers in response to COVID-19. The decrease in arrears was 
also impacted by the alignment of the arrears DPD count methodology to the EBA convention.

The number of loans in arrears (based on number of accounts) greater than 90 days was 4.4% at 31 December 2020 and remains below 
the industry average of 6.4%(1). For the owner-occupier portfolio, the number of loans in arrears greater than 90 days at 4.1% were below 
the industry average of 5.4%(1). For the buy-to-let portfolio, loans in arrears greater than 90 days at 6.7% were below the industry average of 
13.6%(1). 

(1) Source: Central Bank of Ireland (“CBI”) Residential Mortgage Arrears and Repossessions Statistics as at 30 September 2019, based on numbers of accounts.

Forbearance
Irish residential mortgages subject to forbearance measures decreased by € 0.4 billion from € 2.5 billion at 31 December 2019 to 
€ 2.1 billion at 31 December 2020. Payment break options introduced specifically to support customers in response to COVID-19 and which 
met the definition of general payment moratoria as outlined in the relevant EBA Guidelines are not reported as forbearance measures.

Details of forbearance measures are set out on pages 144 to 146.

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2020Risk Management 119

2.1 Credit risk – Credit profile of the loan portfolio – Asset class analysis
Loans and advances to customers – Republic of Ireland residential mortgages (continued)
Actual and weighted average indexed loan-to-value ratios of Republic of Ireland residential mortgages.
The following table profiles the Republic of Ireland residential mortgage portfolio by the indexed loan-to-value ratios and the weighted 

average loan-to-value ratios at 31 December 2020 and 2019: 

At amortised cost

Stage 1 Stage 2 Stage 3

€ m

€ m

€ m

2020*

POCI Overall 
total
€ m

€ m

At amortised cost

Stage 1

Stage 2

Stage 3

POCI

€ m

€ m

€ m

€ m

2019*

Overall 
total
€ m

21,567 

1,559 

1,461 

124 

24,711 

 21,997 

 1,660 

 1,533 

 125 

 25,315 

3,853 

275 

251 

42 

4,421 

 3,678 

 331 

103 

50 

39 

21 

99 

78 

7 

2 

248 

151 

 149 

 60 

 63 

 25 

 276 

 125 

 90 

 46 

 4,331 

 9 

 1 

 346 

 176 

25,573 

1,894 

1,889 

175 

29,531 

 25,884 

 2,079 

 2,024 

 181 

 30,168 

4 

1 

14 

9 

28 

 4 

 2 

 10 

 13 

 29 

25,577 

1,895 

1,903 

184 

29,559 

 25,888 

 2,081 

 2,034 

 194 

 30,197 

20,183 

1,325 

1,282 

123 

22,913 

 20,409 

 1,409 

 1,340 

 124 

 23,282 

3,773 

247 

195 

42 

4,257 

 3,553 

 282 

89 

35 

28 

11 

86 

61 

7 

1 

210 

108 

 128 

 40 

 45 

 12 

 232 

 109 

 73 

 45 

 4,112 

 9 

 1 

 291 

 126 

24,080 

1,611 

1,624 

173 

27,488 

 24,130 

 1,748 

 1,754 

 179 

 27,811 

2 

– 

7 

6 

15 

 2 

– 

 3 

 9 

 14 

24,082 

1,611 

1,631 

179 

27,503 

 24,132 

 1,748 

 1,757 

 188 

 27,825 

Less than 80%

81-100%

100-120%

Greater than 120%

Total with LTVs

Unsecured

Total

Of which:

Owner occupier

Less than 80%

81-100%

100-120%

Greater than 120%

Total with LTVs

Unsecured

Total

The weighted average indexed loan-to-value of the stock of residential mortgages at 31 December 2020 was 57% (2019: 57%), 
new residential mortgages issued during the year was 69% (2019: 68%) and Stage 3 residential mortgages was 61% (2019: 63%).

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 123456120

2.1 Credit risk – Credit profile of the loan portfolio – Asset class analysis
Republic of Ireland residential mortgages – aged analysis
The following table provides an age profile of the Republic of Ireland residential mortgage portfolio by ECL staging at 31 December 2020 

and 2019: 

Not past due

1 - 30 days

31 - 60 days

61 - 90 days

91 - 180 days

181 - 365 days

Over 365 days

Total gross carrying amount 
of residential mortgages

ECL allowance

Carrying value

Of which:

Owner-occupier

Not past due

1 - 30 days

31 - 60 days

61 - 90 days

91 - 180 days

181 - 365 days

Over 365 days

Total

At amortised cost

Stage 1 Stage 2 Stage 3
€ m

€ m

€ m

2020

Total
€ m

POCI
€ m

At amortised cost

Stage 1
€ m

Stage 2
€ m

Stage 3
€ m

POCI
€ m

2019

Total
€ m

25,575 

1,852 

779 

155 

28,361 

25,808

1,797

2 

– 

– 

– 

– 

– 

21 

19 

3 

– 

– 

– 

22 

27 

8 

39 

114 

914 

1 

2 

– 

1 

4 

21 

46 

48 

11 

40 

118 

935 

80

–

–

–

–

–

215

52

17

–

–

–

683

100

73

59

130

126

863

148

28,436

14

4

4

4

4

16

409

129

80

134

130

879

25,577 

1,895 

1,903 

184 

29,559 

25,888

2,081

2,034

194

30,197

(35)

(71)

(641)

(69)

(816)

(9)

(51)

(461)

(31)

(552)

25,542 

1,824 

1,262 

115 

28,743 

25,879

2,030

1,573

163

29,645

24,080 

1,574 

674 

151 

26,479 

24,057

1,490

575

2 

– 

– 

– 

– 

– 

17 

17 

3 

– 

– 

– 

16 

26 

6 

35 

83 

1 

2 

– 

1 

4 

36 

45 

9 

36 

87 

791 

20 

811 

75

–

–

–

–

–

195

47

16

–

–

–

91

66

56

119

114

736

24,082 

1,611 

1,631 

179 

27,503 

24,132

1,748

1,757

143

14

4

4

4

4

15

188

26,265

375

117

76

123

118

751

27,825

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2020Risk Management 121

2.1 Credit risk – Credit profile of the loan portfolio – Asset class analysis
Republic of Ireland residential mortgages – properties in possession(1)
The Group seeks to avoid repossession through working with customers. However, in situations where an agreement cannot be reached, 

the Group proceeds with the repossession of the property or the appointment of a receiver. The Group uses external agents to realise the 

maximum value as soon as is practicable. Where the Group believes that the proceeds of sale of a property will comprise only part of the 

recoverable amount of the loan against which it was being held as security, the customer remains liable for the outstanding balance and the 

remaining loan continues to be recognised on the statement of financial position.

The number (stock) of properties in possession at 31 December 2020 and 2019 is set out below:

Owner-occupier

Buy-to-let

Total

Stock

432

16

448 

2020

Balance 
outstanding
€ m

100

3

103 

Stock

492

23

515

2019

Balance 
outstanding
€ m

112

5

117

(1)The number of residential properties in possession relates to those held as security for residential mortgages only.

The stock of residential properties in possession decreased by 67 properties in 2020 (2019: 78 properties). This decrease relates to the 

disposal of 93 properties (2019: 231 properties) which were offset by the addition of 39 properties, the majority of which were voluntary 

surrenders or abandonments (2019: 180 properties). In addition, a further 13 properties were removed from the stock in 2020 (2019: 

27 properties), mainly due to inclusions in 2019 loan sales and disposals put on hold by the Group.

The disposal of 93 residential properties in the Republic of Ireland resulted in a total loss on disposal of € 7 million at 31 December 2020 

(before ECL allowance) and compares to 31 December 2019 when 231 residential properties were disposed of resulting in a total loss of 

€ 28 million. COVID-19 impacted the closing of sales in 2020. Losses on the sale of such properties are recognised in the income statement 

as part of the net credit impairment losses.

Republic of Ireland residential mortgages – repossessions disposed of
The following table analyses the disposals of repossessed properties for the years ended 31 December 2020 and 2019:

Owner-occupier

Buy-to-let

Total

Owner-occupier

Buy-to-let

Total

(1)Before ECL allowance.

Number of 
disposals

Outstanding 
balance at 
repossession 
date
€ m

90 

3 

93 

21 

1 

22 

Gross sales 
proceeds 
on disposal

€ m

16 

1 

17 

Number of 
disposals

Outstanding 
balance at 
repossession 
date
€ m

228

3

231

54

1

55

Gross sales 
proceeds 
on disposal

€ m

27

1

28

Costs 
to sell

2020

(1)
Loss 
on sale

€ m

€ m

2 

– 

2 

Costs 
to sell

€ m

1

–

1

7 

– 

7 

2019

(1)
Loss 
on sale

€ m

28

–

28

AIB Group plc Annual Financial Report 2020Risk Management 123456122

2.1 Credit risk – Credit profile of the loan portfolio – Asset class analysis
Loans and advances to customers – Other personal
The following table analyses other personal lending at amortised cost by segment, internal credit ratings and ECL staging at 31 December 

2020 and 2019:

Gross carrying amount

Credit cards

Loans/overdrafts

Total

Analysed by internal credit ratings

Strong

Satisfactory

Total strong/satisfactory

Criticised watch

Criticised recovery

Total criticised

Non-performing

Retail 
Banking
€ m

558 

2,011 

2,569 

1,179 

973 

2,152 

149 

40 

189 

228 

CIB AIB UK

Group

€ m

6 

56 

62 

35 

19 

54 

2 

4 

6 

2 

€ m

22 

90 

112 

80 

24 

104 

3 

1 

4 

4 

€ m

– 

23 

23 

– 

23 

23 

– 

– 

– 

– 

2020*

Total

€ m

586 

2,180 

2,766 

1,294 

1,039 

2,333 

154 

45 

199 

234 

Retail 
Banking
€ m

676

2,071

2,747

1,205

1,099

2,304

210

46

256

187

CIB

AIB UK

Group

€ m

7

93

100

42

50

92

5

3

8

–

€ m

31

97

128

94

22

116

5

1

6

6

Gross carrying amount

2,569 

62 

112 

23 

2,766 

2,747

100

128

99 

23 

2,201 

2,297

9 

4 

– 

– 

– 

– 

332 

233 

– 

264

186

–

90

10

–

–

108

14

6

–

112 

23 

2,766 

2,747

100

128

1 

– 

2 

– 

3 

%

1.0 

– 

44.7 

– 

– 

– 

– 

– 

– 

%

– 

– 

– 

– 

41 

51 

142 

– 

234 

%

1.8 

15.4 

60.9 

– 

– 

– 

– 

92 

(12)

80 

21

39

111

–

171

%

0.9

14.7

59.9

–

€ m

33

(22)

11

–

1

–

–

1

%

0.3

7.1

–

–

–

–

3

–

3

%

0.3

3.2

57.0

–

(1)

–

(1)

%

–

–

–

%

%

%

%

– 

2.87 

0.37

(0.96)

0.30

Analysed by ECL staging

Stage 1

Stage 2

Stage 3

POCI

Total

ECL allowance – statement of financial position

Stage 1

Stage 2

Stage 3

POCI

Total

ECL allowance cover percentage

Stage 1

Stage 2

Stage 3

POCI

2,032 

310 

227 

– 

2,569 

40 

50 

139 

– 

229 

%

1.9 

16.0 

61.2 

– 

47 

13 

2 

– 

62 

– 

1 

1 

– 

2 

%

– 

10.5 

53.1 

– 

Net re-measurement of ECL allowance

Recoveries of amounts previously written-off

Net credit impairment charge/(writeback)

91 

(12)

79 

1 

– 

1 

%

%

Net credit impairment charge(writeback)/

on average loans

3.05 

1.42 

– 

– 

– 

%

– 

*Forms an integral part of the audited financial statements

Income statement

€ m

€ m

€ m

€ m

€ m

€ m

€ m

€ m

2019*

Total

€ m

714

2,270

2,984

1,341

1,180

2,521

220

50

270

193

2,984

2,504

288

192

–

2,984

21

40

114

–

175

%

0.9

13.9

59.8

–

€ m

32

(22)

10

%

0.32

€ m

–

9

9

–

9

9

–

–

–

–

9

9

–

–

–

9

–

–

–

–

–

%

–

–

–

–

–

–

–

%

–

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2020Risk Management 123

2.1 Credit risk – Credit profile of the loan portfolio – Asset class analysis
Loans and advances to customers – Other personal (continued)
At 31 December 2020, the other personal lending portfolio of € 2.8 billion comprises of € 2.2 billion in loans and overdrafts and € 0.6 billion 

in credit card facilities (2019: total € 3.0 billion and € 2.3 billion and € 0.7 billion respectively). Despite the impact of COVID-19, the credit 

quality of the portfolio has remained stable throughout the year, with 16% categorised as less than satisfactory, of which defaulted loans 

amounted to € 0.2 billion (2019: 16% and € 0.2 billion).

The demand for personal loans, which accounts for the largest portion of the portfolio, reduced significantly in the second quarter of the 

year due to COVID-19 resulting in a decrease in new lending of € 0.2 billion or 10% to € 0.9 billion in 2020 versus the level of lending 

experienced in 2019 (€ 1.1 billion). The current impact of COVID-19 across the portfolio is dependent on the borrower’s sector of 

employment. Further impact of COVID-19 on employment levels will become clear as government supports are withdrawn and businesses 

re-open. New term lending volumes in the final quarter of 2020 indicated a return to pre-COVID-19 application activity.

Stage 3 loans, predominately in Retail Banking increased by € 41 million in 2020, primarily due to COVID-19. At 31 December 2020, 

the ECL allowance cover was 8% with Stage 3 cover at 61% (31 December 2019: 6% and 60% respectively).

The net credit impairment charge in the income statement amounted to € 80 million for the year to 31 December 2020 compared to 

€ 10 million charge for the year to 31 December 2019. The charge was mainly impacted by the revised macroeconomic assumptions which 

accounted for € 49 million and net stage transfers and re-measurements within stage which resulted in a further € 23 million charge.

AIB Group plc Annual Financial Report 2020Risk Management 123456124

2.1 Credit risk – Credit profile of the loan portfolio – Asset class analysis
Loans and advances to customers – Property and construction
The following table analyses property and construction lending at amortised cost by segment, internal credit ratings and ECL staging at 

31 December 2020 and 2019:

Retail 
Banking
€ m

CIB AIB UK

Group

2020*

Total

€ m

€ m

€ m

€ m

Retail 
Banking
€ m

CIB

AIB UK

Group

2019*

Total

€ m

€ m

€ m

€ m

Gross carrying amount

Investment:

Commercial investment

Residential investment

Land and development:

Commercial development

Residential development

Contractors

Housing associations

Total

Analysed by internal credit ratings

Strong

Satisfactory

Total strong/satisfactory

Criticised watch

Criticised recovery

Total criticised

Non-performing

Gross carrying amount

Analysed by ECL staging

Stage 1

Stage 2

Stage 3

POCI

Total

353 

127 

480 

93 

51 

144 

88 

– 

3,109 

633 

723 

673 

3,742 

1,396 

275 

447 

722 

42 

78 

37 

120 

157 

119 

292 

712 

4,584 

1,964 

120 

185 

305 

109 

29 

138 

269 

712 

315 

137 

260 

– 

2,617 

1,001 

1,125 

789 

3,742 

1,790 

240 

42 

282 

560 

39 

9 

48 

126 

4,584 

1,964 

2,350 

1,755 

479 

– 

1,654 

184 

126 

– 

712 

4,584 

1,964 

ECL allowance – statement of financial position

Stage 1

Stage 2

Stage 3

POCI

Total

13 

15 

99 

– 

51 

108 

54 

– 

127 

213 

ECL allowance cover percentage

Stage 1

Stage 2

Stage 3

POCI

Income statement

Net re-measurement of ECL allowance

Recoveries of amounts previously written-off

Net credit impairment charge/(writeback)

%

3.9 

11.2 

38.1 

– 

€ m

19 

(13)

6 

%

2.2 

6.2 

€ m

195 

– 

195 

11 

10 

35 

– 

56 

%

0.7 

5.2 

31 

(1)

30 

%

%

%

Net credit impairment charge/(writeback)

on average loans

0.78 

4.48 

1.43 

*Forms an integral part of the audited financial statements

11.2 

27.9 

– 

– 

€ m

€ m

4,185 

1,433 

5,618 

405 

618 

1,023 

249 

370 

7,260 

3,738 

2,099 

5,837 

388 

80 

468 

955 

7,260 

4,319 

2,076 

865 

– 

7,260 

75 

133 

188 

– 

396 

%

1.7 

6.4 

21.7 

– 

€ m

245 

(14)

231 

%

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

%

– 

– 

– 

– 

– 

– 

– 

%

– 

488

129

617

99

61

160

91

–

2,956

498

750

747

3,454

1,497

213

431

644

81

–

28

160

188

124

443

868

4,179

2,252

158

212

370

150

46

196

302

868

424

151

293

–

868

4

15

105

–

124

%

1.1

9.8

35.6

–

3,510

1,393

548

719

4,058

2,112

21

94

115

6

58

14

72

68

4,179

2,252

4,077

2,004

96

6

–

180

68

–

4,179

2,252

20

4

–

–

24

%

0.5

4.2

5.0

–

7

7

27

–

41

%

0.4

3.5

39.6

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

%

–

–

–

–

4,194

1,374

5,568

340

652

992

296

443

7,299

5,061

1,479

6,540

229

154

383

376

7,299

6,505

427

367

–

7,299

31

26

132

–

189

%

0.5

5.9

35.9

–

€ m

€ m

€ m

€ m

€ m

(34)

(19)

(53)

%

7

–

7

%

–

–

–

%

–

–

–

%

–

(27)

(19)

(46)

%

(0.62)

3.20 

(4.00)

0.17

0.01

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2020Risk Management 125

2.1 Credit risk – Credit profile of the loan portfolio – Asset class analysis
Loans and advances to customers – Property and construction (continued)
The property and construction portfolio consists of € 7.3 billion in loans and advances to customers measured at amortised cost together 

with € 0.1 billion of loans measured at FVTPL (total € 7.4 billion).

The portfolio measured at amortised cost amounted to 12% of total loans and advances to customers. The portfolio comprised of 77% 

investment loans (€ 5.6 billion), 14% land and development loans (€ 1.0 billion) and 9% other property and construction loans (€ 0.6 billion). 

The CIB and AIB UK segments continue to account for the majority of this portfolio at 63% and 27% respectively.

The total portfolio remained unchanged in the year as new lending of € 1.4 billion was mainly offset by redemptions of € 1.3 billion. 

The reduction in new lending was predominately in the CIB segment which reduced by € 0.5 billion in the year. At 31 December 2020, 

€ 5.8 billion of the portfolio was in a strong/satisfactory grade, which is a decrease of € 0.7 billion in the year. The level of non-performing 

loans have increased by € 0.6 billion in the year as a result of downward grade migration mainly due to the impact of COVID-19.

Property and construction loans measured at FVTPL reduced by € 2 million to € 75 million in the year.

There was a net credit impairment charge of € 231 million to the income statement in the year to 31 December 2020. This comprises a net 

re-measurement charge of € 245 million offset by recoveries of previously written-off loans of € 14 million. The net re-measurement charge 

of € 245 million was impacted by the revised macroeconomic assumptions which accounted for € 121 million and net stage transfers and 

re-measurements within stage of € 100 million.

The ECL allowance for the portfolio totalled € 0.4 billion providing ECL allowance cover of 5%, reflecting the € 1.6 billion increase in Stage 2 

loans. For the Stage 3 portfolio, the ECL allowance cover is 22% (2019: € 0.2 billion, 3% and 36% respectively). Commercial Investment in 

the retail sector, including shopping centres in particular, have been adversely impacted by COVID-19, with 82% of the Group’s € 1.5 billion 

exposure to this sector now designated Stage 2 or Stage 3, with an associated ECL of € 0.1 billion.

Investment
Investment property loans amounted to € 5.6 billion at 31 December 2020 (2019: € 5.6 billion) of which € 4.2 billion related to commercial 

investment. The geographic profile of the investment property portfolio is predominately in the Republic of Ireland (€ 3.8 billion) and the 

United Kingdom (€ 1.4 billion). 

At 31 December 2020, there was a net credit impairment charge of € 168 million to the income statement on the investment property 

element of the property and construction portfolio (2019: € 47 million writeback).

Land and development
At 31 December 2020, land and development loans amounted to € 1.0 billion (2019: € 1.0 billion) of which € 0.1 billion related to loans 

in the Retail Banking segment, € 0.7 billion in the CIB segment and € 0.2 billion in the AIB UK segment. Construction activity stalled on 

both residential and commercial sites during the first COVID-19 lockdown in the first half of 2020. However, in the second half of 2020, 

all development sites to which the Group provides development finance reopened and activity recommenced.

The income statement net credit impairment charge for the year was € 41 million (2019: € 17 million writeback). 

Contractors
At 31 December 2020, loans to contractors decreased in the year to € 0.2 billion (2019: € 0.3 billion). However, there was a net credit 
impairment charge of € 22 million in the year (2019: € 18 million charge).

AIB Group plc Annual Financial Report 2020Risk Management 123456126

2.1 Credit risk – Credit profile of the loan portfolio – Asset class analysis
Loans and advances to customers – Non-property business
The following table analyses non-property business lending at amortised cost by segment, internal credit ratings and ECL staging at 

31 December 2020 and 2019:

CIB AIB UK

Group

CIB

AIB UK

Group

Gross carrying amount

Agriculture

Energy

Manufacturing

Distribution:

Hotels

Licensed premises

Retail/wholesale

Other distribution

Transport

Financial

Other services

Total

Analysed by internal credit ratings

Strong

Satisfactory

Total strong/satisfactory

Criticised watch

Criticised recovery

Total criticised

Non-performing

Retail 
Banking
€ m

1,202 

17 

200 

153 

185 

496 

86 

920 

224 

16 

657 

3,236 

642 

1,530 

2,172 

468 

116 

584 

480 

€ m

365 

749 

2,023 

1,148 

213 

1,031 

193 

2,585 

1,184 

360 

2,688 

9,954 

4,584 

3,711 

8,295 

1,180 

251 

1,431 

228 

€ m

104 

1,049 

324 

891 

103 

340 

147 

1,481 

421 

137 

1,882 

5,398 

2,544 

2,071 

4,615 

461 

26 

487 

296 

2020*

Total

€ m

1,671 

1,815 

2,547 

2,192 

501 

1,867 

426 

4,986 

1,829 

630 

Retail 
Banking
€ m

1,203

19

211

157

203

552

83

995

213

21

727

€ m

435

604

2,572

1,231

215

1,130

230

2,806

1,287

389

3,160

€ m

– 

– 

– 

– 

– 

– 

– 

– 

– 

117 

– 

5,227 

117 

18,705 

3,389

11,253

– 

117 

117 

– 

– 

– 

– 

7,770 

7,429 

15,199 

2,109 

393 

2,502 

1,004 

646

1,748

2,394

510

143

653

342

7,435

3,584

11,019

138

88

226

8

€ m

103

868

360

824

114

342

176

1,456

435

248

2,088

5,558

4,027

1,304

5,331

104

24

128

99

2019*

Total

€ m

1,741

1,491

3,143

2,212

532

2,024

489

5,257

1,935

764

5,981

€ m

–

–

–

–

–

–

–

–

–

106

6

112

20,312

14

98

12,122

6,734

112

18,856

–

–

–

–

752

255

1,007

449

Gross carrying amount

3,236 

9,954 

5,398 

117 

18,705 

3,389

11,253

5,558

112

20,312

Analysed by ECL staging

Stage 1

Stage 2

Stage 3

POCI

Total

ECL allowance – statement of financial position

Stage 1

Stage 2

Stage 3

POCI

Total

ECL allowance cover percentage

Stage 1

Stage 2

Stage 3

POCI

Income statement

Net re-measurement of ECL allowance

Recoveries of amounts previously written-off

Net credit impairment charge/(writeback)

2,110 

653 

473 

– 

6,433 

3,293 

228 

– 

3,998 

1,104 

296 

– 

117 

12,658 

2,681

10,921

5,027

112

18,741

– 

– 

– 

5,050 

997 

– 

377

331

–

324

8

–

432

99

–

–

–

–

1,133

438

–

3,236 

9,954 

5,398 

117 

18,705 

3,389

11,253

5,558

112

20,312

49 

78 

165 

– 

292 

%

2.3 

12.0 

34.8 

– 

€ m

113 

(11)

102 

38 

409 

89 

– 

536 

%

0.6 

12.4 

39.1 

– 

€ m

540 

– 

540 

39 

101 

69 

– 

209 

%

1.0 

9.1 

23.3 

– 

€ m

164 

(2)

162 

126 

588 

323 

– 

1,037 

%

1.0 

11.6 

32.4 

– 

€ m

817 

(13)

804 

31

47

119

–

197

%

1.2

12.5

36.0

–

€ m

(51)

(10)

(61)

%

%

– 

– 

– 

– 

– 

%

– 

– 

– 

– 

€ m

– 

– 

– 

%

– 

25

17

1

–

43

%

0.2

5.3

14.4

–

23

20

22

–

65

%

0.5

4.6

21.9

–

–

–

–

–

–

%

–

–

–

–

€ m

€ m

€ m

16

–

16

%

18

(3)

15

%

–

–

–

%

–

79

84

142

–

305

%

0.4

7.5

32.4

–

€ m

(17)

(13)

(30)

%

(0.14)

4.10 

(1.61)

0.15

0.29

Net credit impairment charge/(writeback)

on average loans

3.12 

4.97 

3.00 

%

%

%

*Forms an integral part of the audited financial statements

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2020Risk Management 127

2.1 Credit risk – Credit profile of the loan portfolio – Asset class analysis
Loans and advances to customers – Non-property business (continued)
The non-property business portfolio includes small and medium enterprises (“SMEs”) which are reliant on the domestic economies in which 

they operate. In addition to SMEs, the portfolio also includes exposures to larger corporate and institutional borrowers which are impacted 

by global economic conditions. The majority of the portfolio exposure is to Irish borrowers with the UK and USA being the other main 

geographic concentrations. The portfolio decreased by 8% (€ 1.6 billion) to € 18.7 billion in the year to 31 December 2020. The reduction 

was primarily due to redemptions exceeding new drawdowns due to reduced demand for credit across all segments resulting in new lending 

of € 4.5 billion (2019: € 6.2 billion). The non-property business portfolio amounted to 32% of total Group loans and advances to customers at 

31 December 2020 (2019: 33%). 

COVID-19 has had a material negative impact on the asset quality of the non-property business portfolio. Timing of recovery is dependent 

on sector specific dynamics. Loans graded as strong/satisfactory decreased in the year from 93% to 81%, as repayments exceeded new 

drawdowns coupled with downward grade migration mainly due to the impact of COVID-19. The downward grade migration has resulted in 

an increase in the level of less than satisfactory grades (including defaulted loans) from € 1.5 billion at 31 December 2019 to € 3.5 billion at 

31 December 2020.

Additional disclosures on the non-property business portfolio are outlined on the following page.

The following are the key themes within the main sub-sectors of the non-property business portfolio: 

 – The agriculture sub-sector represents 9% of the portfolio at € 1.7 billion. The sector proved resilient through COVID-19. Average farm 

incomes rose and increased margins were reported across the majority of farm sectors (excluding tillage sector, which was impacted by 

weather). Year-on-year exports declined modestly, but increases were noted for the dairy, sheep and pigs sub-sectors. To date, there 

has been no notable increase in request for cash flow/working capital support as a consequence of market factors;

 – The energy sector comprises 10% of the portfolio at € 1.8 billion. This sector has seen a growth of € 0.3 billion in the year to 

31 December 2020 reflecting strong growth in renewable energy lending;

 – The hotels sub-sector comprises 12% of the portfolio at € 2.2 billion. This sector has been severely impacted by the Government 

measures to contain COVID-19. In Ireland and the UK, hotels were either closed or operating at significantly reduced occupancy from 
mid-March for a significant proportion of the year. As such, key operating metrics were weaker for 2020 and are projected to remain 
weak in 2021. The outlook remains uncertain at this juncture and is intrinsically linked to the successful execution of the vaccine 

programme. Occupancy may be slow to recover to pre-COVID-19 levels, particularly for those most reliant on international tourism;

 – The licensed premises sub-sector comprises 3% of the portfolio at € 0.5 billion. Similar to hotels, this sector has been severely 

negatively impacted by the Government measures to contain the COVID-19 pandemic. Licensed premises were either closed or 

operating at significantly reduced capacity in Ireland from mid-March with some establishments unable to open during the year due to 

their lack of a food offering. Similar to hotels, the outlook remains uncertain and is contingent on the successful execution of the vaccine 

programme in order for social restrictions to be eased and licenced premises to resume trade;

 – The retail/wholesale sub-sector comprises 10% of the portfolio at € 1.9 billion. Many non-grocery retailers have also been severely 

negatively impacted by COVID-19. There has been an increase in online purchasing during this period which has accelerated this 

competitive challenge to ‘Brick and Mortar Retail’. With unemployment levels elevated, consumer confidence may be slow to recover. 

Grocery retail/wholesale continued to operate with some businesses experiencing increases in revenue and profitability despite some 

increases in costs;

 – The other services sub-sector comprises 28% of the portfolio at € 5.2 billion, which includes businesses such as solicitors, accounting, 

audit, tax, computer services, research and development, consultancy, hospitals, nursing homes and plant and machinery. 
Performance across this sub-sector has been mixed depending on the COVID-19 impact to specific sub-sectors in 2020; and 

 – The remaining sectors in the portfolio include; manufacturing (€ 2.5 billion), transport (€ 1.8 billion) and financial (€ 0.6 billion). 

Performance across these sectors has been mixed depending on COVID-19 impact to specific sectors in 2020. 

There was a net credit impairment charge of € 804 million to the income statement for the year to 31 December 2020. This comprises a net 
re-measurement charge of € 817 million offset by recoveries of previously written-off loans of € 13 million. The net re-measurement charge 
of € 817 million was impacted by net stage transfers and re-measurements within stage which accounted for € 572 million. Post model 

adjustments resulted in a further € 174 million charge primarily relating to the UK (€ 52 million), the syndicated lending portfolio (€ 59 million) 

and the COVID-19 modifications (€ 46 million). In addition, the revised macroeconomic assumptions accounted for € 110 million. 

The ECL allowance for the portfolio totalled € 1.0 billion providing ECL allowance cover of 6%. For the Stage 3 portfolio, the ECL allowance 

cover is 32% (2019: € 0.3 billion, 2% and 32% respectively).

AIB Group plc Annual Financial Report 2020Risk Management 123456128

2.1 Credit risk – Credit profile of the loan portfolio – Asset class analysis
Loans and advances to customers – Non-property business (continued)
Additional disclosures
The following table provides further analyses by industry sector of the non-property business portfolio, by gross carrying amount and ECL 
allowance on 31 December 2020 and 2019. Given the international profile of the Syndicated International Finance (SIF) business, all 
exposures within this business unit are reported separately.

Agriculture

Energy

Manufacturing

Distribution:

Hotels

Licensed premises

Retail/Wholesale

Other distribution

Transport

Financial

Other services

Total

SIF

Total

Agriculture

Energy

Manufacturing

Distribution:

Hotels

Licensed premises

Retail/Wholesale

Other distribution

Transport

Financial

Other services

Total

SIF

Total

Analysed by ECL stage profile

Stage 1

Stage 2

Stage 3

€ m

1,183 

1,700 

1,050 

321 

113 

1,017 

200 

1,651 

878 

373 

2,948 

9,783 

2,875 

€ m

365 

47 

431 

1,573 

242 

442 

69 

2,326 

379 

29 

767 

4,344 

706 

€ m

94 

15 

71 

223 

146 

143 

19 

531 

69 

9 

193 

982 

15 

Gross 
carrying 
amount
€ m

1,642 

1,762 

1,552 

2,117 

501 

1,602 

288 

4,508 

1,326 

411 

3,908 

15,109 

3,596 

12,658 

5,050 

997 

18,705 

Analysed by ECL stage profile

Stage 1

Stage 2

Stage 3

€ m

1,452

1,436

1,568

1,865

448

1,351

275

3,939

1,174

552

3,940

14,061

4,680

€ m

177

15

131

203

56

183

37

479

35

9

236

1,082

51

Gross 
carrying 
amount
€ m

1,707

1,455

1,756

2,089

532

1,648

322

4,591

1,239

564

4,269

€ m

78

4

57

21

28

114

10

173

30

3

93

438

15,581

–

4,731

18,741

1,133

438

20,312

Analysed by ECL stage profile

Stage 1

Stage 2

Stage 3

2020

ECL 
allowance

€ m

13 

10 

6 

9 

6 

20 

2 

37 

5 

2 

30 

103 

23 

126 

€ m

20 

3 

29 

237 

39 

51 

9 

336 

18 

2 

63 

471 

117 

588 

€ m

32 

2 

25 

40 

53 

46 

12 

151 

35 

4 

70 

319 

4 

€ m

65 

15 

60 

286 

98 

117 

23 

524 

58 

8 

163 

893 

144 

323 

1,037 

Analysed by ECL stage profile

Stage 1

Stage 2

Stage 3

2019

ECL 
allowance

€ m

7

4

5

8

7

12

2

29

3

2

14

64

15

79

€ m

10

1

8

10

12

19

1

42

3

1

14

79

5

84

€ m

€ m

23

2

24

7

8

28

6

49

6

2

36

142

–

142

40

7

37

25

27

59

9

120

12

5

64

285

20

305

The Syndicated International Finance (“SIF”) business unit, which is a specialised lending unit within CIB, is involved in participating in 
the provision of finance to US and European corporations for mergers, acquisitions, buy-outs and general corporate purposes. The SIF 
non-property lending loan portfolio totalled € 3.6 billion at 31 December 2020 (31 December 2019: € 4.8 billion of which € 0.1 billion property 
and construction). The SIF non-property portfolio has reduced by € 1.1 billion in the year through a combination of individual asset sales for 
credit management purposes and net loan repayments.

At 31 December 2020, 96% of the SIF lending portfolio is in a strong/satisfactory grade (31 December 2019: 99%). 89% of the SIF portfolio 
is rated by S&P, with 67% rated B+ or above, 19% rated B and 3% rated B- or below. The majority of the loans (57%) are to large borrowers 
with EBITDA > € 250 million. Exposures are well diversified by name and sector with the top 20 borrowers accounting for 26% of total 
exposure. 63% of the borrowers in this portfolio are domiciled in the USA, 3% in the UK, and 34% in the Rest of the World (31 December 
2019: 65% in the USA, 4% in the UK and 31% in the Rest of the World (primarily Europe) respectively).

At 31 December 2020, there was a net credit impairment charge of € 195 million on the SIF portfolio. The charge was driven by downward 
grade migration in addition to the SIF post model adjustment as outlined on page 106 which resulted in a € 59 million charge in the year.

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2020Risk Management 129

2.1 Credit risk – Credit profile of the loan portfolio
The following tables set out the concentration of credit by industry sector and geography for loans and advances to customers and loan 
commitments and financial guarantee contracts issued together with the related ECL allowance analysed by the ECL stage profile at 
31 December 2020 and 2019:

Gross exposures to customers

Gross carrying amount

Analysed by ECL stage profile

At amortised cost

 2020

At FVTPL

Loans and 
advances  
to customers

€ m

1,671 

1,815 

2,547 

4,986 

1,829 

630 

5,227 

7,260 

30,649 

2,766 

59,380 

45,917 

8,879 

2,304 

2,280 

Loan 
commitments 
and financial 
guarantees 
issued
€ m

607 

919 

1,593 

1,271 

506 

570 

2,114 

1,940 

837 

2,869 

13,226 

10,328 

2,502 

103 

293 

59,380 

13,226 

Total

Stage 1

Stage 2

Stage 3

POCI

Total

Total

€ m

€ m

€ m

€ m

€ m

€ m

€ m

2,278 

2,734 

4,140 

6,257 

2,335 

1,200 

7,341 

9,200 

31,486 

5,635 

72,606 

56,245 

11,381 

2,407 

2,573 

72,606 

1,740 

2,607 

3,346 

2,773 

1,810 

1,095 

5,977 

5,977 

27,354 

4,837 

439 

91 

707 

2,911 

452 

96 

1,139 

2,321 

1,956 

556 

57,516 

10,668 

99 

36 

87 

573 

73 

9 

225 

902 

1,992 

242 

4,238 

– 

– 

– 

– 

– 

– 

– 

– 

184 

– 

184 

44,535 

9,087 

1,971 

1,923 

8,102 

1,689 

419 

458 

3,424 

184 

605 

17 

192 

– 

– 

– 

2,278 

2,734 

4,140 

6,257 

2,335 

1,200 

7,341 

9,200 

31,486 

5,635 

72,606 

56,245 

11,381 

2,407 

2,573 

57,516 

10,668 

4,238 

184 

72,606 

– 

– 

– 

– 

– 

– 

– 

75 

– 

– 

75 

75 

– 

– 

– 

75 

Gross carrying amount

Analysed by ECL stage profile

At amortised cost

2020

Loans and 
advances  
to customers

€ m

66 

15 

84 

590 

63 

22 

197 

396 

843 

234 

2,510 

2,000 

322 

61 

127 

2,510 

Loan 
commitments 
and financial 
guarantees 
issued
€ m

4 

2 

8 

17 

2 

1 

12 

30 

– 

7 

83 

67 

12 

2 

2 

83 

Total

Stage 1

Stage 2

Stage 3

POCI

Total

€ m

€ m

€ m

€ m

€ m

€ m

70 

17 

92 

607 

65 

23 

209 

426 

843 

241 

15 

12 

15 

42 

10 

4 

43 

82 

39 

42 

2,593 

304 

2,067 

334 

63 

129 

2,593 

214 

61 

15 

14 

304 

23 

3 

50 

412 

20 

15 

92 

140 

73 

56 

884 

609 

130 

43 

102 

884 

32 

2 

27 

153 

35 

4 

74 

204 

662 

143 

1,336 

1,175 

143 

5 

13 

– 

– 

– 

– 

– 

– 

– 

– 

69 

– 

69 

70 

17 

92 

607 

65 

23 

209 

426 

843 

241 

2,593 

69 

2,067 

– 

– 

– 

334 

63 

129 

1,336 

69 

2,593 

Concentration by 
industry sector

Non-property business:

Agriculture

Energy

Manufacturing

Distribution

Transport

Financial

Other services

Property and construction

Residential mortgages

Other personal

Total

Concentration by location(1)
Republic of Ireland

United Kingdom

North America

Rest of the World

ECL allowance

Concentration by 
industry sector

Non-property business:

Agriculture

Energy

Manufacturing

Distribution

Transport

Financial

Other services

Property and construction

Residential mortgages

Other personal

Total

Concentration by location(1)
Republic of Ireland

United Kingdom

North America

Rest of the World

(1)Based on country of risk.

AIB Group plc Annual Financial Report 2020Risk Management 123456130

2.1 Credit risk – Credit profile of the loan portfolio

Gross exposures to customers

Gross carrying amount

Analysed by ECL stage profile

At amortised cost

 2019

At FVTPL

Total

Stage 1

Stage 2

Stage 3

POCI

Total

Total

€ m

€ m

€ m

€ m

€ m

€ m

213

15

180

532

41

9

295

460

2,151

429

4,325

3,424

777

61

63

€ m

82

4

72

192

33

4

125

431

2,158

200

3,301

2,951

330

2

18

1,993

2,104

4,352

5,840

2,438

1,248

7,514

8,054

27,816

5,119

66,478

49,820

10,735

3,249

2,674

–

–

–

–

–

–

–

–

195

–

195

194

–

–

1

2,288

2,123

4,604

6,564

2,512

1,261

7,934

8,945

32,320

5,748

74,299

56,389

11,842

3,312

2,756

–

–

–

–

–

–

–

77

–

–

77

77

–

–

–

77

66,478

4,325

3,301

195

74,299

Loans and 
advances  
to customers

€ m

1,741

1,490

3,143

5,257

1,936

764

5,981

7,299

31,454

2,984

62,049

46,893

9,589

3,192

2,375

Loan 
commitments 
and financial 
guarantees 
issued
€ m

547

633

1,461

1,307

576

497

1,953

1,646

866

2,764

12,250

9,496

2,253

120

381

62,049

12,250

Loans and 
advances  
to customers

€ m

40

7

41

125

14

6

72

189

569

175

1,238

1,087

125

15

11

1,238

Loan 
commitments 
and financial 
guarantees 
issued
€ m

2

1

3

4

1

–

5

20

–

6

42

34

7

–

1

42

Concentration by 
industry sector

Non-property business:

Agriculture

Energy

Manufacturing

Distribution

Transport

Financial

Other services

Property and construction

Residential mortgages

Other personal

Total

Concentration by location(1)
Republic of Ireland

United Kingdom

North America

Rest of the World

ECL allowance

Concentration by 
industry sector

Non-property business:

Agriculture

Energy

Manufacturing

Distribution

Transport

Financial

Other services

Property and construction

Residential mortgages

Other personal

Total

Concentration by location(1)
Republic of Ireland

United Kingdom

North America

Rest of the World

(1)Based on country of risk.

2,288

2,123

4,604

6,564

2,512

1,261

7,934

8,945

32,320

5,748

74,299

56,389

11,842

3,312

2,756

74,299

€ m

42

8

44

129

15

6

77

209

569

181

Gross carrying amount

Analysed by ECL stage profile

At amortised cost

2019

Total

Stage 1

Stage 2

Stage 3

POCI

Total

€ m

€ m

€ m

€ m

8

4

8

34

6

3

24

34

10

23

11

1

12

45

3

1

17

26

52

43

1,280

154

211

1,121

132

15

12

1,280

103

35

9

7

154

173

29

6

3

211

23

3

24

50

6

2

36

149

476

115

884

814

68

–

2

884

–

–

–

–

–

–

–

–

31

–

31

31

–

–

–

31

€ m

42

8

44

129

15

6

77

209

569

181

1,280

1,121

132

15

12

1,280

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2020Risk Management 131

2.1 Credit risk – Credit profile of the loan portfolio
Aged analysis of contractually past due loans and advances to customers
The following table shows aged analysis of contractually past due loans and advances to customers by industry sector analysed by ECL 

staging and segment at 31 December 2020 and 2019. The aged analysis of the contractually past due loans at 31 December 2020 have 

been prepared under the EBA DPD counter which reflects changes to materiality threshold and count methodology. The comparable 

analysis for 31 December 2019 was prepared under the Basel DPD counter.

At amortised cost

Industry sector

Non-property business:

Agriculture

Energy

Manufacturing

Distribution

Transport

Financial

Other services

Property and construction

Residential mortgages

Other personal

1–30 days
€ m

31–60 days
€ m

18 

– 

2 

103 

4 

1 

17 

26 

49 

37 

6 

– 

8 

73 

7 

1 

22 

18 

51 

12 

Total gross carrying amount

257 

198 

ECL staging
Stage 1

Stage 2

Stage 3

POCI

Segment
Retail Banking

CIB

AIB UK

Group

68 

109 

79 

1 

257 

165 

23 

69 

– 

257 

– 

88 

108 

2 

198 

111 

46 

41 

– 

198 

61–90 days 91–180 days 181–365 days
€ m

€ m

€ m

1 

– 

1 

23 

7 

– 

10 

8 

11 

9 

70 

– 

28 

42 

– 

70 

40 

5 

25 

– 

70 

3 

– 

3 

43 

3 

– 

11 

15 

42 

19 

139 

– 

– 

138 

1 

139 

102 

9 

28 

– 

139 

7 

– 

1 

37 

1 

– 

13 

63 

124 

42 

288 

– 

– 

285 

3 

288 

216 

48 

24 

– 

288 

> 365 days
€ m

17 

2 

14 

40 

6 

2 

29 

172 

968 

117 

1,367 

– 

– 

1,345 

22 

1,367 

 2020

Total
€ m

52 

2 

29 

319 

28 

4 

102 

302 

1,245 

236 

2,319 

68 

225 

1,997 

29 

2,319 

1,275 

1,909 

7 

85 

– 

138 

272 

– 

1,367 

2,319 

As a percentage of total gross loans at

amortised cost

 % 

0.43

%

0.33 

%

0.12 

%

0.23 

%

0.49 

%

2.30 

%

3.90 

At FVTPL

Industry sector
Property and construction

Total at FVTPL

Segment
Retail Banking

As a percentage of total gross loans at FVTPL

€ m

–

–

€ m

– 

–

 % 

–

€ m

–

–

€ m

– 

–

 % 

–

€ m

–

–

€ m

– 

–

 % 

–

€ m

–

–

€ m

– 

–

 % 

–

€ m

–

–

€ m

– 

–

 % 

–

€ m

–

–

€ m

– 

–

 % 

–

€ m

–

–

€ m

– 

–

 % 

–

The figures reported are inclusive of overdrafts, bridging loans and cases with expired limits.

AIB Group plc Annual Financial Report 2020Risk Management 123456132

2.1 Credit risk – Credit profile of the loan portfolio
Aged analysis of contractually past due loans and advances to customers (continued)

At amortised cost

Industry sector

Non-property business:

Agriculture

Energy

Manufacturing

Distribution

Transport

Financial

Other services

Property and construction

Residential mortgages

Other personal

Total gross carrying amount

ECL staging
Stage 1

Stage 2

Stage 3

POCI

Segment
Retail Banking

CIB

AIB UK

Group

As a percentage of total gross loans at

amortised cost

At FVTPL

Industry sector
Property and construction

Total at FVTPL

Segment
Retail Banking

As a percentage of total gross loans at FVTPL

1–30 days
€ m

31–60 days
€ m

61–90 days
€ m

91–180 days 181–365 days
€ m

€ m

> 365 days
€ m

 29 

 4 

 7 

 37 

 3 

 1 

 26 

 33 

 416 

 82 

 638 

 196 

 300 

 127 

 15 

 638 

 551 

 41 

 46 

 – 

 638 

 % 

1.03 

€ m

–

–

€ m

–

–

 % 

–

 2 

 – 

 1 

 4 

 1 

 – 

 3 

 15 

 136 

 21 

 183 

 – 

 90 

 89 

 4 

 183 

 164 

 2 

 17 

 – 

 183 

 % 

0.29 

€ m

–

–

€ m

–

–

 % 

 – 

 2 

 – 

 3 

 2 

 – 

 – 

 4 

 3 

 86 

 16 

 116 

 – 

 33 

 79 

 4 

 116 

 106 

 – 

 10 

 – 

 116 

 % 

0.19 

€ m

–

–

€ m

–

–

 % 

 –

 3 

 – 

 3 

 5 

 1 

 – 

 10 

 12 

 141 

 27 

 202 

 – 

 – 

 198 

 4 

 202 

 185 

 – 

 17 

 – 

 202 

 % 

 0.33 

€ m

–

–

€ m

–

–

 % 

 –

 6 

 – 

 4 

 7 

 1 

 1 

 8 

 12 

 141 

 42 

 222 

 – 

 – 

 217 

 5 

 222 

 200 

 1 

 21 

 – 

 222 

 % 

0.36 

€ m

–

–

€ m

–

–

 % 

 –

 2019

Total
€ m

 54 

 8 

 25 

 86 

 10 

 4 

 71 

 216 

 1,832 

 259 

 2,565 

 196 

 423 

 1,897 

 49 

 2,565 

 12 

 4 

 7 

 31 

 4 

 2 

 20 

 141 

 912 

 71 

 1,204 

 – 

 – 

 1,187 

 17 

 1,204 

 1,114 

 2,320 

 – 

 90 

 – 

 44 

 201 

 – 

 1,204 

 2,565 

 % 

1.94 

 % 

4.14 

€ m

–

–

€ m

–

–

 % 

–

€ m

–

–

€ m

–

–

 % 

–

In order to fully align to EBA guidelines on default, DPD materiality thresholds and DPD day count conventions, the aged analysis of the 
contractually past due loans at 31 December 2020 have been prepared under the EBA DPD counter which was implemented in the second 
quarter of 2020. The comparable analysis for 31 December 2019 was prepared under the Basel DPD counter. The new EBA DPD counter 
reflects changes to materiality threshold and count methodology.

At 31 December 2020, total loans past due reduced by € 0.3 billion to € 2.3 billion or 3.9% of total loans and advances to customers (2019: 
€ 2.6 billion or 4.1%). The reduction was predominately in the 1-30 days past due category which decreased by € 0.4 billion primarily as a 
result of the new EBA DPD counter, however, this also resulted in a € 0.2 billion increase in the greater than 365 days category. The overall 
reduction in the total loans past due was also influenced by the availability of payment break options introduced specifically to support 
customers in response to COVID-19.

Residential mortgage loans which were past due at 31 December 2020 amounted to € 1.2 billion. This represents 54% of total loans which 
were past due (2019: € 1.8 billion or 71%). The reduction in the level of residential mortgage loans in early arrears (less than 30 days past 
due) reflects continued active management of cases and the aforementioned new EBA DPD counter.

Non-property business loans which were past due represent 23% or € 0.5 billion (2019: 10% or € 0.3 billion), with property and construction 
at 13% or € 0.3 billion (2019: 8% or € 0.2 billion), and other personal at 10% or € 0.2 billion (2019: 10% or € 0.3 billion).

All loans past due by 90 days or more on any material obligation are considered non-performing/defaulted.

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2020Risk Management 133

2.1 Credit risk – Credit profile of the loan portfolio
Loans written-off and recoveries of previously written-off loans
The following table analyses loans written-off and recoveries of previously written-off loans by geography and industry sector for the years 

ended 31 December 2020 and 2019: 

Concentration by industry sector

Non-property business:

Agriculture

Energy

Manufacturing

Distribution

Transport

Financial

Other services

Property and construction

Residential mortgages

Other personal

Total

Concentration by location(1)

Republic of Ireland

United Kingdom

Rest of the World

(1)By country of risk

Loans 
written-off

€ m

– 

– 

14.3 

10.7 

1.5 

– 

11.1 

19.8 

60.4 

33.0 

150.8 

113.3 

24.6 

12.9 

150.8 

 2020

Recoveries of 
amounts  
previously  
written-off
€ m

2.2 

0.2 

1.4 

4.7 

0.7 

– 

4.2 

13.6 

33.3 

11.6 

71.8 

65.7 

5.4 

0.7 

71.8 

Loans 
written-off

€ m

0.1

0.3

1.9

19.4

2.1

–

10.9

100.2

188.3

38.6

361.8

236.6

96.6

28.6

361.8

 2019

Recoveries of 
amounts  
previously  
written-off
€ m

4.0

0.1

1.1

3.6

0.8

0.5

2.4

19.4

35.7

22.1

89.7

85.3

4.0

0.4

89.7

The contractual amount outstanding of loans written-off during the year that are subject to enforcement activity amounted to € 23 million 
(2019: € 202 million) which includes both full and partial write-offs. Total cumulative non-contracted loans written-off at 31 December 2020 
amounted to € 1,730 million (2019: € 1,919 million).*

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 123456134

2.1 Credit risk – Credit profile of the loan portfolio
Gross loans(1) and ECL movements
The following tables set out the movements in the gross carrying amount and ECL allowance for loans and advances to customers 

by ECL staging between 1 January 2020 and 31 December 2020 and the corresponding movements between 1 January 2019 and 

31 December 2019.

Accounts that triggered movements between Stage 1 and Stage 2 as a result of failing/curing a quantitative measure only (as disclosed on 

page 96) and that subsequently reverted within the year to their original stage, are excluded from ‘Transferred from Stage 1 to Stage 2’ and 

‘Transferred from Stage 2 to Stage 1’. The Group believes this presentation aids the understanding of the underlying credit migration.

Gross carrying amount movements – total

Stage 1
€ m

54,723 

(11,954)

2,534 

(459)

105 

8,578 

(8,911)

1,471 

– 

(221)

(651)

519 

(21)

Stage 2
€ m

3,992 

11,954 

(2,534)

(1,483)

352 

– 

(2,224)

285 

– 

(214)

(120)

(519)

(81)

Stage 3
€ m

3,140 

– 

– 

1,942 

(457)

– 

(616)

72 

(148)

(86)

(23)

– 

251 

POCI
€ m

2020*

Total
€ m

194 

62,049 

– 

– 

– 

– 

– 

– 

– 

– 

– 

8,578 

(17)

(11,768)

8 

(3)

– 

– 

– 

2 

1,836 

(151)

(521)

(794)

– 

151 

45,713 

9,408 

4,075 

184 

59,380 

Stage 3
€ m

5,541

POCI
€ m

236

Stage 1
€ m

51,693

(3,287)

3,070

(254)

120

12,110

(11,124)

1,736

–

(326)

521

333

131

Stage 2
€ m

5,290

3,287

(3,070)

(655)

447

–

(1,111)

169

–

(47)

40

(333)

(25)

–

–

909

(567)

–

(790)

83

(357)

(1,673)

17

–

(23)

 54,723 

 3,992 

 3,140 

2019*

Total
€ m

62,760

–

– 

–

–

12,112

–

–

–

–

2

(17)

(13,042)

9

(5)

(6)

–

–

(25)

 194 

1,997

(362)

(2,052)

578

–

58

 62,049 

At 1 January

Transferred from Stage 1 to Stage 2

Transferred from Stage 2 to Stage 1

Transferred to Stage 3

Transferred from Stage 3

New loans originated/top-ups

Redemptions/repayments

Interest credited

Write-offs

Derecognised due to disposals

Exchange translation adjustments

Impact of model, parameter and overlay changes

Other movements

At 31 December 2020

At 1 January

Transferred from Stage 1 to Stage 2

Transferred from Stage 2 to Stage 1

Transferred to Stage 3

Transferred from Stage 3

New loans originated/top-ups

Redemptions/repayments

Interest credited

Write-offs

Derecognised due to disposals

Exchange translation adjustments

Impact of model, parameter and overlay changes

Other movements

At 31 December 2019

(1)Movements on the gross loans table have been prepared on a ‘sum of the months’ basis.

*Forms an integral part of the audited financial statements

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2020Risk Management 2.1 Credit risk – Credit profile of the loan portfolio
Gross loans and ECL movements (continued)

ECL allowance movements – total

At 1 January

Transferred from Stage 1 to Stage 2

Transferred from Stage 2 to Stage 1

Transferred to Stage 3

Transferred from Stage 3

Net re-measurement

New loans originated/top-ups

Redemptions/repayments

Impact of model and overlay changes

Impact of credit or economic risk parameters

Income statement net credit impairment charge

Write-offs

Derecognised due to disposals

Exchange translation adjustments

Other movements

At 31 December 2020

At 1 January

Transferred from Stage 1 to Stage 2

Transferred from Stage 2 to Stage 1

Transferred to Stage 3

Transferred from Stage 3

Net re-measurement

New loans originated/top-ups

Redemptions/repayments

Impact of model and overlay changes

Impact of credit or economic risk parameters

Income statement net credit impairment charge/(writeback)

Write-offs

Derecognised due to disposals

Exchange translation adjustments

Other movements

At 31 December 2019

Stage 1
€ m

Stage 2
€ m

Stage 3
€ m

141 

(110)

78 

(42)

10 

(61)

82 

(9)

74 

129 

151 

– 

(5)

(2)

(4)

281 

202 

305 

(112)

(197)

33 

362 

– 

(89)

144 

227 

673 

– 

(18)

(8)

(4)

845 

864 

– 

– 

382 

(83)

105 

– 

– 

187 

37 

628 

(148)

(34)

(7)

12

1,315

POCI
€ m

31 

– 

– 

– 

– 

– 

– 

– 

33 

8 

41 

(3)

– 

– 

– 

69 

Stage 1
€ m

Stage 2
€ m

171

(33)

59

(10)

10

(73)

40

(14)

(4)

1

(24)

–

(4)

2

(4)

271

235

(211)

(93)

21

(22)

–

(15)

5

10

(70)

–

(2)

2

1

141

202

Stage 3
€ m

1,566

POCI
€ m

31

–

–

203

(86)

(17)

–

–

72

32

204

(357)

(557)

5

3

864

–

–

–

–

2

–

(1)

3

3

7

(5)

(2)

–

–

31

135

2020*

Total
€ m

1,238 

195 

(34)

143 

(40)

406 

82 

(98)

438 

401 

1,493 

(151)

(57)

(17)

4

2,510

2019*

Total
€ m

2,039

202

(152)

100

(55)

(110)

40

(30)

76

46

117

(362)

(565)

9

–

1,238

Total exposures to which an ECL applies decreased during the year by € 2.7 billion from € 62.1 billion as at 1 January 2020 to € 59.4 billion 

as at 31 December 2020.

Stage transfers are a key component of ECL allowance movements (i.e. Stage 1 to Stage 2 to Stage 3 and vice versa) in addition to the 

net re-measurement of ECL due to change in risk parameters within a stage. An ECL impact of € 0.3 billion due to Stage transfers and 

€ 0.4 billion due to net re-measurement within stage occurred due to underlying credit management activity, such as credit grading and 

unlikely to pay testing. 

The updated macroeconomic forecasts and scenario probability weightings resulted in a charge of € 0.4 billion. This ECL movement is 

presented separately within ‘Impact of credit or economic risk parameters’. This impact was most significant within the mortgage, property 
and non-property business portfolios accounting for an increase in ECL stock of € 0.1 billion in each portfolio.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 123456136

2.1 Credit risk – Credit profile of the loan portfolio
Gross loans and ECL movements (continued)
The gross loan transfers from Stage 1 to Stage 2 of € 12.0 billion are due to underlying credit management activity where a significant 

increase in credit risk occurred at some point during the year through either the quantitative or qualitative criteria for stage movement and 

incorporates loans which transferred due to the impact of the updated macroeconomic forecasts. The main driver of the total movements 

to Stage 2 was the doubling of PDs, subject to 50 bps (85 bps for the Mortgage portfolio). 44% of the movements relied on a qualitative or 

backstop indicator of significant increase in credit risk (e.g. forbearance or movement to a watch grade) of which 2% was caused solely by 

the backstop of 30 days past due. Of the € 12.0 billion which transferred from Stage 1 to Stage 2 in the year approximately € 8.0 billion is 

reported as Stage 2 at 31 December 2020.

Where a movement to Stage 2 is triggered by multiple drivers simultaneously these are reported in the following order: quantitative; 

qualitative; backstop.

Similarly, transfers from Stage 2 to Stage 1 of € 2.5 billion represent those loans where the triggers for significant increase in credit risk no 

longer apply or loans that have fulfilled a probation period. These transfers include loans which have been upgraded through normal credit 

management process.

Transfers from Stage 2 to Stage 3 of € 1.5 billion represent those loans that defaulted during the year. These arose in cases where it 

was determined that the customers were unlikely to pay their credit obligations in full without the realisation of collateral regardless of the 

existence of any past due amount or the number of days past due. In addition, transfers also include all credit obligors that are 90 days or 

more past due on a material obligation. Of the transfers from Stage 2 to Stage 3 € 0.7 billion had transferred from Stage 1 to Stage 2 earlier 

in the year.

Transfers from Stage 3 to Stage 2 of € 0.4 billion were mainly driven by resolution activity with the customer, through either restructuring 

or forbearance previously granted and which subsequently adhered to default probation requirements. As part of the credit management 

practices, active monitoring of loans and their adherence to default probation requirements is in place. 

The enhancement of the Group’s definition of default, including the alignment of arrears DPD count methodology to EBA convention, 

resulted in a net impact of an increase of Stage 3 gross loans of € 0.2 billion and a reduction within Stage 1 and Stage 2 gross loans of 

€ 0.1 billion respectively which are reflected within other movements.

Model and overlay changes resulted in an ECL charge of € 0.4 billion and further detail on the changes is outlined within the Management 

Judgements section on pages 105 to 107. 

In summary, the staging movements of the overall portfolio were as follows:

Stage 1 loans decreased by € 9.0 billion in the year to € 45.7 billion with an ECL of € 0.3 billion and resulting cover of 0.6% 

(31 December 2019: 0.3%). The decrease in gross loans was primarily on foot of transfers to Stage 2 while the increase in cover was 

primarily due to the impact of the updated macroeconomic forecasts and scenario probability weightings.

Stage 2 loans increased by € 5.4 billion in the year to € 9.4 billion with an ECL of € 0.8 billion and resulting cover of 9.0% (31 December 

2019: 5.1%). This was driven by the recognition of loans for which a significant increase in credit risk had occurred either through underlying 

credit management activity or due to the updated macroeconomic forecasts and scenario probability weightings.

Stage 3 exposures increased by € 0.9 billion in the year with the ECL cover increasing from 27.5% to 32.3%. The key driver was the 

deterioration in repayment capacity due to the impact of COVID-19 leading to loans deemed unlikely to pay without realisation of security 

and loans which had reached 90 days past due. The increase in cover reflects the impact of the updated macroeconomic forecasts and 

scenario probability weightings and the increase in ECL attributable to the ROI PDH mortgage post model adjustments.

Further details on stage movements by asset class are set out in the following tables:

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2020Risk Management  
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AIB Group plc Annual Financial Report 2020Risk Management  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
139

2.1 Credit risk – Credit profile of the loan portfolio
Movements in off-balance sheet exposures
The following tables set out the movements in the nominal amount and ECL allowance for loan commitments and financial guarantees by 
ECL staging for the year to 31 December 2020 and 2019:

Loan commitments

Financial guarantees

2020*

Stage 1 Stage 2 Stage 3
€ m

€ m

€ m

Total
€ m

Stage 1 Stage 2 Stage 3
€ m

€ m

€ m

Total
€ m

11,098 

(647)

158 

(35)

27 

658 

323 

647 

(158)

(12)

3 

310 

118 

11,539 

– 

– 

47 

(30)

(3)

– 

– 

– 

– 

965 

657 

(112)

3 

(1)

3 

(6)

11,259 

1,113 

132 

12,504 

544 

11 

112 

(3)

– 

1 

26 

147 

43 

711 

– 

– 

1 

(4)

(9)

31 

– 

– 

– 

– 

11 

722 

2019*

Loan commitments

Financial guarantees

Stage 1
€ m

10,688

(241)

170

(39)

11

509

–

11,098

Stage 2
€ m

Stage 3
€ m

Total
€ m

Stage 1
€ m

Stage 2
€ m

Stage 3
€ m

296

241

(170)

(7)

4

(41)

–

323

123

11,107

–

–

46

(15)

(36)

–

–

–

–

–

432

–

118

11,539

691

(5)

16

(3)

–

(44)

2

657

31

5

(16)

–

–

(9)

–

11

58

–

–

3

(1)

(26)

9

43

Total
€ m

780

–

–

–

(1)

(79)

11

711

Nominal amount movements

At 1 January

Transferred from Stage 1 to Stage 2

Transferred from Stage 2 to Stage 1

Transferred to Stage 3

Transferred from Stage 3

Net movement

At 31 December 2020

At 1 January

Transferred from Stage 1 to Stage 2

Transferred from Stage 2 to Stage 1

Transferred to Stage 3

Transferred from Stage 3

Net movement

Derecognised due to disposals

At 31 December 2019

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 123456140

2.1 Credit risk – Credit profile of the loan portfolio
Movements in off-balance sheet exposures (continued)

ECL allowance movements

At 1 January

Transferred from Stage 1 to Stage 2

Transferred from Stage 2 to Stage 1

Transferred to Stage 3

Transferred from Stage 3

Net re-measurement

Income statement (credit)/charge

Other movements

At 31 December 2020

At 1 January

Transferred from Stage 1 to Stage 2

Transferred from Stage 2 to Stage 1

Transferred to Stage 3

Transferred from Stage 3

Net re-measurement

Income statement (credit)/charge

Derecognised due to disposals

Other movements

At 31 December 2019

Loan commitments

Financial guarantees

2020*

Stage 1 Stage 2 Stage 3
€ m

€ m

€ m

10 

(7)

10 

– 

– 

7 

10 

– 

20 

8 

18 

(8)

(1)

– 

13 

22 

– 

30 

1 

– 

– 

2 

– 

1 

3 

– 

4 

Total
€ m

19 

11 

2 

1 

– 

21 

35 

– 

54 

Stage 1 Stage 2 Stage 3
€ m

€ m

€ m

Total
€ m

3 

(1)

2 

– 

– 

(1)

– 

– 

3 

2 

6 

(2)

(1)

1 

3 

7 

(1)

8 

18 

23 

– 

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2 

(2)

(3)

(3)

3 

18 

5 

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1 

(1)

(1)

4 

2 

29 

2019*

Loan commitments

Financial guarantees

Stage 1
€ m

Stage 2
€ m

Stage 3
€ m

Stage 1
€ m

Stage 2
€ m

Stage 3
€ m

13

(4)

8

–

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(6)

(2)

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(1)

10

11

24

(26)

(2)

–

(1)

(5)

–

2

8

1

–

–

1

–

–

1

–

(1)

1

Total
€ m

25

20

(18)

(1)

–

(7)

(6)

–

–

19

3

–

1

–

–

(2)

(1)

–

1

3

Total
€ m

33

1

–

–

–

(6)

(5)

(5)

–

23

2019*
€ m

8,230

3,642

197

19

162

29

–

–

–

–

(4)

(4)

(5)

(2)

18

1

1

(1)

–

–

–

–

–

1

2

2020*
€ m

8,187 

4,445 

413 

18 

163 

13,226 

12,250

The internal credit grade profile of loan commitments and financial guarantees is set out in the following table:

Strong

Satisfactory

Criticised watch

Criticised recovery

Default

Total

Non-performing off-balance sheet commitments

Total non-performing off-balance sheet commitments amounted to € 163 million (2019: € 162 million).

*Forms an integral part of the audited financial statements

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2020Risk Management 141

2.1 Credit risk – Investment securities
The following table categorises the debt securities portfolio by contractual residual maturity and weighted average yield at 31 December 

2020 and 2019:

Within 1 year

€ m Yield %

After 1 but
within 5 years

After 5 but
within 10 years

After 10 years

Total

€ m Yield %

€ m Yield %

€ m Yield %

€ m Yield %

2020

At FVOCI

Irish Government securities

Euro government securities

Non Euro government securities

Supranational banks and 
government agencies

Collateralised mortgage obligations

Other asset backed securities

Euro bank securities

Non Euro bank securities

Euro corporate securities

Non Euro corporate securities

1,804

(0.4)

1,458

122

13

244

–

–

799

247

–

–

1.8

0.9

1.2

– 

– 

0.6

0.9

– 

– 

807

70

205

–

–

3,286

1,271

189

39

Total at FVOCI

3,229

0.2

7,325

At amortised cost

Irish Government securities

Euro government securities

Non Euro government securities

Supranational banks and 
government agencies

Asset backed securities

Euro bank securities

Euro corporate securities

Non Euro corporate securities

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

Total at amortised cost

– 

– 

–

–

–

–

–

–

3

15

18

3.0

1.6

0.6

1.4

– 

– 

0.4

1.3

0.8

2.3

1.3

–

–

–

–

–

–

1.0

3.0

2.7

1,727

348

12

476

5

–

1,088

102

203

54

4,015

1,637

70

55

175

82

87

104

20

2,230

0.9

0.3

0.1

0.1

2.3

–

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1.6

0.9

2.7

0.6

0.2

0.2

0.4

0.2

1.8

0.1

1.8

3.6

0.3

432

0.4

–

–

255

329

85

–

–

5

–

1,106

657

20

–

33

645

–

–

–

– 

– 

2.6

1.4

0.2

– 

– 

0.7

– 

1.2

0.6

1.1

–

0.3

1.9

–

–

–

5,421

1,277

95

1,180

334

85

5,173

1,620

397

93

15,675

2,294

90

55

208

727

87

107

35

1,355

1.2

3,603

1.0

1.2

0.6

1.1

1.4

0.2

0.4

1.2

0.8

2.5

0.9

0.3

0.4

0.4

0.2

1.9

0.1

1.8

3.4

0.7

2019

Within 1 year

€ m Yield %

After 1 but
within 5 years

After 5 but
within 10 years

After 10 years

Total

€ m Yield %

€ m Yield %

€ m Yield %

€ m Yield %

At FVOCI

Irish Government securities

1,217

Euro government securities

Non Euro government securities

Supranational banks and 
government agencies

Collateralised mortgage obligations

Other asset backed securities

Euro bank securities

Non Euro bank securities

Euro corporate securities

Non Euro corporate securities

115

21

111

–

–

988

54

–

6

Total at FVOCI

2,512

At amortised cost

Asset backed securities

Euro corporate securities

Non Euro corporate securities

Total at amortised cost

–

–

–

–

4.4

2.4

3.3

0.8

–

–

0.8

1.1

–

1.3

2.6

–

–

–

–

1,349

1,155

124

438

–

–

3,433

1,454

100

11

8,064

–

–

10

10

3.2

1.6

2.0

1.3

–

–

0.5

1.7

0.5

2.1

1.4

–

–

3

3

1,710

260

67

92

7

–

922

146

257

84

3,545

30

14

20

64

0.9

0.5

1.5

1.0

2.1

–

0.6

2.1

1.0

2.8

0.9

2.9

1.6

3.6

2.8

1,020

8

–

393

215

106

–

–

18

–

1,760

561

–

–

561

0.9

0.7

–

2.8

2.4

0.1

–

–

1.2

–

1.5

2.2

–

–

2.2

5,296

1,538

212

1,034

222

106

5,343

1,654

375

101

15,881

591

14

30

635

2.3

1.4

2.0

1.8

2.3

0.1

0.6

1.7

0.9

2.6

1.5

1.6

3.4 

2.2 

2.3

AIB Group plc Annual Financial Report 2020Risk Management 123456142

2.1 Credit risk – Investment securities (continued)
Debt securities and related ECL analysed by IFRS 9 staging at 31 December 2020 and 2019*

At amortised cost – gross

ECL allowance

At amortised cost – carrying value

At FVOCI – carrying value

ECL allowance (included in carrying value)

Total carrying value

Stage 1
€ m

Stage 2
€ m

Stage 3
€ m

3,604 

(1)

3,603 

15,675 

(3)

19,278 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

2020*

Total
€ m

3,604 

(1)

3,603 

15,675 

(3)

19,278 

Stage 1
€ m

Stage 2
€ m

Stage 3
€ m

635

–

635

15,881

(4)

16,516

–

–

–

–

–

–

–

–

–

–

–

–

2019*

Total
€ m

635

–

635

15,881

(4)

16,516

Debt securities at FVOCI
Debt securities held at fair value through other comprehensive income (“FVOCI”) decreased to € 15.7 billion (nominal € 14.9 billion) at 

31 December 2020 from a fair value of € 15.9 billion (nominal € 15.1 billion) at 31 December 2019. The main drivers were a decrease in 

bank securities of € 0.2 billion, a decrease in government securities of € 0.2 billion, an increase in supra and government agency securities 

of € 0.1 billion and an increase in asset backed securities of € 0.1 billion.

Debt securities at amortised cost 
In addition to the existing business model Hold-to-Collect-and-Sell (“HTCS”) within Treasury, the Group introduced a new business model 

Hold-to-Collect (“HTC”). This business model reflects the updated strategy to invest in long term high quality bonds to maturity for yield 

enhancement purposes given the increasingly liability led nature of the balance sheet. On 1 January 2020, the Group transferred Irish 

Government securities with a fair value of € 614 million out of HTCS to HTC with an amortised cost of € 577 million which had met the 

criteria for inclusion under this business model. The HTC portfolio within Treasury at 31 December 2020 amounts to € 2,734 million of the 

total debt securities at amortised cost. 

*Forms an integral part of the audited financial statements

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2020Risk Management 143

2.1 Credit risk
Credit ratings
External credit ratings of financial assets*
The following table sets out the credit quality of financial assets based on external credit ratings at 31 December 2020 and 2019. 

These include loans and advances to banks, investment debt securities and trading portfolio financial assets. Information on the credit 

ratings for loans and advances to customers where an external credit rating is available is disclosed on page 128. 

At amortised cost

Bank Corporate Sovereign
€ m
€ m

€ m

Other
€ m

733 

1,134 

18 

1 

– 

– 

– 

– 

73 

69 

295 

2,314 

38 

– 

– 

1,886 

142 

2,647 

510 

212 

5 

– 

– 
727 (1)

AAA/AA

A/A-

BBB+/BBB/BBB-

Sub investment

Unrated

Total

Total
€ m

1,538 

3,660 

61 

74 

69 

5,402 

6,793 

At FVOCI

Bank Corporate Sovereign
€ m
€ m

€ m

5,032 

1,380 

381 

– 

– 

37 

257 

165 

31 

– 

490 

1,227 

5,527 

1,219 

– 

– 
7,973 (2)

Other
€ m

419 

– 

– 

– 

– 

Total
€ m

6,715 

7,164 

1,765 

31 

– 

2020

Total

€ m

8,253 

10,824 

1,826 

105 

69 

419 

15,675 

21,077 

Of which: Stage 1

1,886 

142 

2,647 

722 

5,397 

6,793 

490 

7,973 

419 

15,675 

21,072 

Stage 2

Stage 3

– 

– 

– 

– 

– 

– 

5 

– 

5 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

5 

– 

At amortised cost

Bank Corporate
€ m

€ m

Other
€ m

At FVOCI

Bank Corporate Sovereign
€ m
€ m

€ m

Total
€ m

1,223

790

55

45

–

2,113

383

198

10

–

–
591(1)

591

2,113

–

–

–

–

Other
€ m

328

–

–

–

–

Total
€ m

6,893

7,025

1,935

28

–

2019

Total

€ m

8,116

7,815

1,990

73

–

1,277

5,420

1,383

–

–

8,080(2)

328

15,881

17,994

8,080

328

15,881

17,994

–

–

–

–

–

–

–

–

5,257

1,396

344

–

–

6,997

6,997

–

–

31

209

208

28

–

476

476

–

–

AAA/AA

A/A-

BBB+/BBB/BBB-

Sub investment

Unrated

Total

Of which: Stage 1

Stage 2

Stage 3

840

592

45

1

–

1,478

1,478

–

–

–

–

–

44

–

44

44

–

–

(1)Relates to asset backed securities
(2)Includes supranational banks and government agencies.

Large exposures
The Group Large Exposure Policy sets out maximum exposure limits to, or on behalf of, a customer or a group of connected customers.

At 31 December 2020, the Group’s top 50 drawn exposures amounted to € 4.7 billion, and accounted for 7.8% (2019: € 4.7 billion and 

7.6%) of the Group’s on-balance sheet total gross loans and advances to customers. In addition, these customers have undrawn facilities 

amounting to € 862 million (2019: € 485 million). No single customer exposure exceeded regulatory requirements.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 123456144

2.1  Credit risk 
Additional credit quality and forbearance disclosures on loans and advances to customers
Forbearance*
Overview
Forbearance occurs when a customer is granted a temporary or permanent concession or an agreed change to the existing contracted 
terms of a facility (‘forbearance measure’), for reasons relating to the actual or apparent financial stress or distress of that customer. 
This also includes a total or partial refinancing of existing debt due to a customer availing of an embedded forbearance clause(s) in their 
contract. A forbearance agreement is entered into where the customer is in financial difficulty to the extent that they are unable to meet their 
credit obligations to the Group in compliance with the existing agreed contracted terms and conditions. A concession or an agreed change to 
the contracted terms can be of a temporary (e.g. interest only) or permanent (e.g. term extension) nature.

The Group uses a range of initiatives to support its customers. The Group considers requests from customers who are experiencing cash flow 
difficulties on a case by case basis in line with the Group’s Forbearance Policy and relevant procedures, and completes an affordability/repayment 
capacity assessment taking account of factors such as current and likely future financial circumstances, the customer’s willingness to resolve 
such difficulties, and all relevant legal and regulatory obligations to ensure appropriate and sustainable measures are put in place.

Group credit policies, supported by relevant processes and procedures, are in place which set out the policy rules and principles underpinning 
the Group’s approach to forbearance, ensuring the forbearance measure(s) provided to customers are affordable and sustainable, and in line 
with relevant regulatory requirements. Key principles include supporting viable Small Medium Enterprises (“SMEs”), and providing support to 
enable customers remain in their family home, whenever possible. The Group has implemented the standards for the Codes of Conduct in 
relation to customers in actual or apparent financial stress or distress, as set out by the Central Bank of Ireland (“the Central Bank”), ensuring 
these customers are dealt with in a professional and timely manner.

A request for forbearance is a trigger event for the Group to undertake an assessment of the customer’s financial circumstances prior to any 
decision to grant a forbearance measure. This may result in the downgrading of the credit grade assigned and an increase in the expected 
credit loss. Facilities to which forbearance has been applied continue to be classified as forborne until the forbearance measures expire or until 
an appropriate probation period has passed.

The effectiveness of forbearance measures over the lifetime of the arrangements are subject to ongoing management review and monitoring 
of forbearance. A forbearance measure is deemed to be effective if the customer meets the revised or original terms of the contract over a 
sustained period of time resulting in an improved outcome for the Group and the customer.

Mortgage portfolio
Under the mandate of the Central Bank’s Code of Conduct on Mortgage Arrears (“CCMA”), the Group introduced a four-step process called 
the Mortgage Arrears Resolution Process, or MARP. This process aims to engage with, support and find resolution for mortgage customers 
(for their primary residence only) who are in arrears, or are at risk of going into arrears.

The four step process is summarised as follows:
 – Communications – We are here to listen, support and provide advice;
 – Financial information – To allow us to understand the customer’s finances;
 – Assessment – Using the financial information to assess the customer’s situation; and
 – Resolution – We work with the customer to find an appropriate resolution.

The core objective of the process is to determine appropriate and sustainable solutions that, where possible, help to keep customers in their 
family home. In addition to relevant short term measures (such as interest only and capital and interest moratorium), this includes long term 
forbearance measures which have been devised to assist existing Republic of Ireland primary residential mortgage customers in financial 
difficulty. This process may result in debt write-off, where appropriate. The types of existing long term forbearance solutions currently 
include; arrears capitalisation, term extension, low fixed interest rate solution, positive equity sustainable solution, split mortgages, negative 
equity trade down, mortgage to rent and voluntary sale for loss.

Non-mortgage portfolio
The Group also has in place forbearance measures for customers in the non-mortgage portfolio who are in financial difficulty.
This approach is based on customer affordability and sustainability and applying the following core principles:
 – Customers must be treated objectively and consistently;
 – Customer circumstances and debt obligations must be viewed holistically; and
 – Solutions will be appropriately provided where customers are co-operative, and are willing but unable to pay.

The forbearance process is one of structured engagement to assess the long term levels of sustainable and unsustainable debt. 
The commercial aspects of this process require that customer affordability is viewed comprehensively, to include all available sources of 
finance for debt repayment, including unencumbered assets.

Types of non-mortgage forbearance include short term measures (such as interest only and capital and interest moratorium) and long term 
measures (such as term extension, debt consolidation, and collateral disposal). This process may result in debt write-off, where appropriate.

See accounting policy (s) ‘Impairment of financial assets’ in note 1 to the consolidated financial statements.

*Forms an integral part of the audited financial statements

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2020Risk Management 145

2.1  Credit risk 
Additional credit quality and forbearance disclosures on loans and advances to customers
Forbearance
The following tables set out the internal credit ratings and ECL staging of forborne loans and advances to customers at 31 December 2020 
and 2019:

Analysed by forbearance type
Temporary forbearance

Permanent forbearance

Analysed by internal credit ratings
Strong

Satisfactory

Total strong/satisfactory
Criticised watch

Criticised recovery

Total criticised

Non-performing

Gross carrying amount

Analysed by ECL staging
Stage 1

Stage 2

Stage 3

POCI

Total

ECL allowance

Analysed by forbearance type
Temporary forbearance

Permanent forbearance

Analysed by internal credit ratings
Strong

Satisfactory

Total strong/satisfactory
Criticised watch

Criticised recovery

Total criticised

Non-performing

Gross carrying amount

Analysed by ECL staging
Stage 1

Stage 2

Stage 3

POCI

Total

ECL allowance

At amortised cost

Residential 
mortgages
€ m

Other
personal
€ m

Property and 
construction
€ m

Non-property 
business
€ m

1,033 

1,146 

2,179 

– 

– 

– 

– 

466 

466 

1,713 

2,179 

8 

457 

1,537 

177 

2,179 

631

Residential 
mortgages
€ m

989 

1,594 

2,583 

–

– 

–

–

716

716

1,867

2,583

7

704

1,681

191

2,583

439

46 

94 

140 

– 

– 

– 

– 

45 

45 

95 

140 

2 

43 

95 

– 

140 

63

154 

171 

325 

– 

– 

– 

– 

80 

80 

245 

325 

92 

78 

155 

– 

325 

85

414 

334 

748 

– 

– 

– 

– 

393 

393 

355 

748 

20 

376 

352 

– 

748 

193

At amortised cost

Other
personal
€ m

Property and 
construction
€ m

Non-property 
business
€ m

31 

100 

131 

–

–

–

–

51

51

80

131

1

50

80

–

131

49

57 

253 

310 

–

–

–

–

154

154

156

310

95

68

147

–

310

61

126 

301 

427 

–

–

–

–

255

255

172

427

40

226

161

–

427

74

2020

Total

€ m
1,647(1)
1,745(2)
3,392

– 

– 

– 

– 

984 

984 

2,408 

3,392 

122 

954 

2,139 

177 

3,392 

972

2019

Total

€ m
1,203(1)
2,248(2)
3,451

–

–

–

–

1,176

1,176

2,275

3,451

143

1,048

2,069

191

3,451

623

(1) Of which: interest only € 1,002 million, reduced payment € 171 million, payment moratorium € 413 million (2019: € 731 million, € 227 million, € 132 million 

respectively).

(2) Of which: arrears capitalisation and term extension € 898 million, restructure € 274 million, low fixed interest rate € 149 million (2019: € 1,210 million, 

€ 322 million, € 173 million respectively).

AIB Group plc Annual Financial Report 2020Risk Management 123456146

2.1  Credit risk 
Additional credit quality and forbearance disclosures on loans and advances to customers
Forbearance
Republic of Ireland residential mortgages
The Group has a Mortgage Arrears Resolution Strategy (“MARS”) for dealing with mortgage customers in actual or apparent financial 

difficulty, which builds on and formalises the Group’s Mortgage Arrears Resolution Process. The core objectives of MARS are to ensure that 

arrears solutions are sustainable in the long term and that they comply with the spirit and the letter of all relevant regulatory requirements. 

MARS includes long term forbearance measures which have been devised to assist existing Republic of Ireland primary residential 

mortgage customers in financial difficulty.

Under the definition of forbearance, which complies with that prescribed by the European Banking Authority, facilities subject to forbearance 

measures remain in forbearance stock for a minimum period of two years from the date forbearance is granted regardless of the 

forbearance type. Therefore, cases that receive a short term forbearance measure, such as interest only and return to a full principal and 

interest repayment schedule at the end of the interest only period, will remain in the stock of forbearance for at least two years following the 

return to full principle and interest.

The stock of loans subject to forbearance measures decreased by € 0.4 billion from € 2.5 billion at 31 December 2019 to € 2.1 billion at 

31 December 2020. This decrease was driven by customers exiting the forbearance probation period. Payment break options introduced 

specifically to support customers in response to COVID-19 and which met the definition of general payment moratoria as outlined in the 

relevant EBA Guidelines are not reported as forbearance measures. 

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2020Risk Management 147

2.2 Funding and liquidity risk
Liquidity risk is the risk that the Group will not be able to fund its assets and meet its payment obligations as they fall due, without incurring 

unacceptable costs or losses. Liquidity risk arises from differences in timing between cash inflows and outflows and can increase due to 

the unexpected lengthening of maturities or non-repayment of assets, a sudden withdrawal of deposits or the inability to refinance maturing 

debt.

Funding is the means by which liquidity is generated, e.g. secured or unsecured, wholesale, corporate or retail. In this respect, funding risk 

is the risk that a specific form of liquidity cannot be obtained at an acceptable cost. Funding risk can occur where there is an over-reliance 

on a particular type of funding, a funding gap or a concentration of wholesale funding maturities. 

The objective of liquidity management is to ensure that, at all times, the Group holds sufficient funds to meet its contracted and contingent 

commitments to customers and counterparties at an economic price.

Identification and assessment
Funding and liquidity risk is identified and assessed using a range of liquidity stress testing scenarios and ensuring adherence to limits 

based on both internal limits and the regulatory defined liquidity ratios, the Liquidity Coverage Ratio (“LCR”) and the Net Stable Funding 

Ratio (“NSFR”). Liquidity stress testing consists of applying severe but plausible stresses to the Group’s liquidity buffer through time in order 

to simulate a survival period. The LCR is designed to promote short term resilience of the Group’s liquidity risk profile by ensuring that it has 

sufficient high quality liquid resources to survive an acute stress scenario lasting for 30 days. The NSFR has a time horizon of one year and 

has been developed to promote a sustainable maturity structure of assets and liabilities. These metrics are key risk metrics for the Group 

and are monitored against Board approved limits.

Management and measurement*
The Internal Liquidity Adequacy Assessment Process (‘’ILAAP’’) is fully integrated and embedded in the strategic, financial and risk 

management processes of the Group. An ILAAP Framework and supporting policies are in place which sets out the key processes, 

governance arrangements and roles and responsibilities which support the ILAAP. Embedding of the ILAAP is facilitated through liquidity 

and funding planning, the setting of risk appetite and risk adjusted performance monitoring. In addition to the Group’s Funding and Liquidity 

Plan, a Contingency Funding Plan is in place which identifies and quantifies actions which are available to the Group in order to mitigate 

against the impact of a stress event. Trigger points at which these actions will be considered are also identified. A further set of triggers and 

liquidity options are set out in the Group’s recovery plan, which presents the actions available to the Group to restore viability in the event of 

extreme stress. Finally, the Group has an approved liquidity cost-benefit allocation mechanism in place by which funding costs, benefits and 

risks are reflected in the Group’s business lines.

Monitoring, escalating and reporting
The Group funding and liquidity position is reported regularly to the Finance and Risk functions, Group Asset and Liability Committee 

(“ALCo”), Group Risk Committee (“GRC”) and Board Risk Committee (“BRC”). In addition, the Executive Committee and the Board are 

briefed on funding and liquidity on an ongoing basis. On an annual basis, the Board attests to the Group’s liquidity adequacy via the 

liquidity adequacy statement as part of ILAAP. The Group’s ILAAP encompasses all aspects of funding and liquidity management, including 

planning, analysis, stress testing, control, governance, policy and contingency planning. This document is submitted to the Joint Supervisory 

Team and forms the basis of their supervisory review and evaluation process. 

2020 developments in response to COVID-19 
Precautionary saving, lower consumer expenditure and weak loan demand due to the COVID-19 pandemic, had the impact of increasing the 

Group’s surplus liquidity position in 2020. Due to the high level of uncertainty regarding funding and liquidity developments at the outset of 

the pandemic, the Group activated it’s Contingency Funding Plan (“CFP”) which has since been deactivated. In addition, the Group engaged 

in the following activities:

•  Enhanced funding and liquidity monitoring and reporting through daily updates provided to the COVID-19 Liquidity Working Group. 

Key outputs were reported to ALCo and wider COVID-19 incident management response teams.

•  The suite of liquidity stress tests performed to assess the full range of potential adverse outcomes was broadened to consider the 

pandemic.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 123456148

2.2 Funding and liquidity risk (continued)
Management of the Group liquidity pool
The Group manages the liquidity pool on a centralised basis. The composition of the liquidity pool is subject to limits recommended by the 

Risk function and approved by the Board. The liquidity pool assets primarily comprise government guaranteed bonds, balances with central 

banks and internal and external covered bonds. 

At 31 December 2020, the Group held € 53,816 million (2019: € 32,045 million) in qualifying liquid assets “QLA”(1)/contingent funding of 
which € 10,028 million (2019: € 2,617 million) was not available due to repurchase, secured loans and other restrictions. The available 

Group liquidity pool is held to cover contractual and stress outflows. At 31 December 2020, the Group liquidity pool was € 43,788 million 

(2019: € 29,428 million). During 2020, the liquidity pool ranged from € 29,176 million to € 45,241 million (2019: € 23,420 million to 

€ 30,206 million) and the average balance was € 38,118 million (2019: € 26,754 million).

(1) QLA is an asset that can be readily converted into cash, either with the market or with the monetary authorities, and where there is no legal, operational or 

prudential impediments to their use as liquid assets.

The Group’s liquidity pool increased in 2020 by € 14,360 million which was predominantly due to an increase in customer deposits in 

Ireland, proceeds from net retained covered bonds and securitisations, proceeds received from the sale of a portfolio of distressed loans 

and customer loan redemptions during the period offset by the maturity of senior debt and the Group engaging in securities financing 

activities where cash was exchanged for non QLA securities. 

Composition of the Group liquidity pool
The following table shows the composition of the Group’s liquidity pool at 31 December 2020 and 2019. The liquidity amounts shown in the 

table represent the clean prices after deduction of the ECB haircut. 

Liquidity pool 
(ECB eligible)

2020

High Quality Liquid 
Assets (HQLA)(1) in 
the liquidity pool

Liquidity pool 
(ECB eligible)

Liquidity pool
€ m

€ m

Level 1
€ m

Level 2
€ m

Liquidity pool
€ m

– 

370 

1,450 

363 

1,813 

2,183 

19,973(2)

– 

22,506(2)

5,952 

5,345 

5,582 

2,796 

11,523 

14,319 

19,664 

2,206 

50 

2,256 

30,344 

3,656 

14,207 

17,863 

43,788 

41,274 

1,247 

1,263 

4 

7,502(2)

6,506

4,576

10,844

15,420

29,428

26,217

1,549

1,655

7

€ m

–

5,444

3,761

8,007

11,768

17,212

2019

High Quality Liquid 
Assets (HQLA)(1) in
the liquidity pool

Level 1
€ m

Level 2
€ m

9,897(2)

6,101

3,079

100

3,179

19,177

–

405

1,409

356

1,765

2,170

Cash and deposits with

central banks

Total government bonds

Other:

Covered bonds
Other(3)

Total other

Total

Of which:

EUR

GBP

USD

Other

(1) Level 1 – High Quality Liquid Assets (“HQLAs”) include amongst others, domestic currency (euro) denominated bonds issued or guaranteed by European 
Economic Area (“EEA”) sovereigns, very highly rated covered bonds, other very highly rated sovereign bonds and unencumbered cash at central banks. 

Level 2 – HQLAs include highly rated sovereign bonds, highly rated covered bonds and certain other strongly rated securities.

(2) For Liquidity Coverage Ratio (“LCR”) purposes, assets outside the Liquidity function’s control can qualify as HQLAs in so far as they match outflows in the 

same jurisdiction. For the Group, this means that UK HQLAs (cash held with the Bank of England) can qualify up to the amount of 30 days UK outflows under 

LCR but are not included in the Group’s calculation of available QLA stocks.

(3) Includes unsecured bank bonds and self-issued covered bonds arising from the securitisation of residential mortgage assets.

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2020Risk Management 149

2.2 Funding and liquidity risk (continued)
Other contingent liquidity
The Group has access to other unencumbered assets providing a source of contingent liquidity which are not in the Group’s liquidity 

pool. However, these assets may be monetised in a stress scenario to generate liquidity through use as collateral for secured funding or 

outright sale.

Liquidity stress testing
Liquidity stress testing is a key component of the ILAAP framework. The Group undertakes liquidity stress testing that includes both firm 

specific and systemic risk events and a combination of both as a key liquidity control. Stressed assumptions are applied to the Group’s 

liquidity buffer and liquidity risk drivers. This estimates the potential impact of a range of stress scenarios on the Group’s liquidity position 

including its available liquid assets and contingent liquidity. The purpose of these tests is to ensure the continued stability of the Group’s 

liquidity position within the Group’s pre-defined liquidity risk tolerance levels. Liquidity stress test results are reported to the ALCo, Executive 

Committee and Board. 

The Group also monitors a suite of Recovery Plan Triggers and Early Warning Indicators in order to identify the potential emergence of a 

liquidity stress. As part of its contingency and recovery planning, the Group has identified a suite of potential funding and liquidity options 

which could be exercised to help the Group to restore its liquidity position on the occurrence of a major stress event.

Liquidity regulation
The Group is required to comply with the liquidity requirements of the Single Supervisory Mechanism/Central Bank of Ireland and also with 

the requirements of local regulators in jurisdictions in which it operates. In addition, the Group is required to carry out liquidity stress testing 

capturing firm specific, systemic risk events and a combination of both. The Group adheres to these requirements. 

Liquidity metrics

Liquidity Coverage Ratio

Net Stable Funding Ratio

Loan to Deposit Ratio

31 December 
2020
%

31 December 
2019
%

193

148

69

157

129

85

The Group monitors and reports its current and forecast position against CRD IV and other related liquidity metrics and has fully complied 

with the minimum LCR requirement of 100% during 2020.

The calculated NSFR is based on the current Basel standard. The second Capital Requirements Regulation (CRR2), published 

27 June 2019, introduces a binding NSFR requirement of 100% and comes into force in June 2021.

AIB Group plc Annual Financial Report 2020Risk Management 123456150

2.2 Funding and liquidity risk (continued)
Funding structure*
The Group’s funding strategy is to deliver a sustainable, diversified and robust customer deposit base at economic pricing and to further 
enhance and strengthen the wholesale funding franchise with appropriate access to term markets to support core lending activities. 
The strategy aims to deliver a solid funding structure that complies with internal and regulatory policy requirements and reduces the 
probability of a liquidity stress, i.e. an inability to meet funding obligations as they fall due.

31 December 2020

31 December 2019

Sources of funds

Customer accounts

Of which:

Euro

Sterling

US dollar

Other currencies

Deposits by central banks and banks – secured

– unsecured

Asset covered securities (“ACS”)

Senior debt

Capital

Total source of funds

Other

%

77

4 

– 

2 

3 

14 

100 

€ m

81,972 

67,998 

12,207 

1,561 

206 

4,473 

217 

2,275 

3,175 

14,971 

107,083 

3,302 

110,385 

%

76

–

1

3

4

16

100

€ m

71,803

58,507

11,316

1,803

177

294

529

3,025

3,806

15,529

94,986

3,576

98,562

Customer deposits represent the largest source of funding for the Group with the core retail franchises and accompanying deposit base in 

both Ireland and the UK providing a stable and reasonably predictable source of funds. Customer accounts increased by € 10,169 million 

in 2020 predominantly due to COVID-19 related dynamics of precautionary savings and lower consumer consumption. This was mainly 

reflected in a € 9,491 million increase in Euro deposits, primarily in current and demand deposit accounts. Whilst there was a decrease 

in the value of both GBP and USD deposits of € 836 million due to currency movements this was more than absorbed by an underlying 

increase in GBP deposits of € 1,583 million on a constant currency basis. 

The Group participated in the ECB three year Targeted Long Term Refinancing Operation III (“TLTRO III”). These ECB operations are 

aimed to support the continued access of firms and households to bank credit by applying favourable interest rates to TLTRO III operations 

of participating banks subject to achieving prescribed lending targets and have the option of early repayment after the first year. Secured 

deposits by central banks and banks increased by € 4,179 million to € 4,473 million predominantly due to the Group’s € 4 billion drawdown 

in TLTRO III operations. 

During 2020, senior debt decreased € 631 million primarily reflecting a € 500 million maturity and a € 131 million USD foreign currency 

translation decrease. Outstanding asset covered securities (“ACS”) at 31 December 2020 decreased € 750 million to € 2,275 million due to 

a contractual maturity. For further details on debt securities, see ‘Debt securities in issue’ (note 33) to the consolidated financial statements. 

During 2020, capital decreased € 558 million to € 14,971 million primarily driven by losses incurred during the year (31 December 2019: 

€ 15,529 million). Within this, the Group issued € 625 million (nominal value) of AT1 Perpetual Contingent Temporary Write-Down 

Securities in June 2020 and fully redeemed the € 500 million AT1 Perpetual Contingent Temporary Write-Down Securities issued in 2015. 

For further details on these capital items, see ‘Other equity interests’ (note 39) and ‘Non-controlling interests in subsidiaries’ (note 40) in 

the consolidated financial statements. In addition, subordinated debt increased € 251 million primarily reflecting a € 1 billion Tier 2 issuance 

offset by a € 750 million maturity – for further details see ‘Subordinated liabilities and other capital instruments’ (note 37) to the consolidated 

financial statements.

*Forms an integral part of the audited financial statements

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2020Risk Management 151

2.2 Funding and liquidity risk (continued)
Composition of wholesale funding(1)
At 31 December 2020, total wholesale funding outstanding was € 11,690 million (2019: € 8,953 million). € 912 million of wholesale funding 

matures in less than one year (2019: € 1,779 million). € 10,778 million of wholesale funding has a residual maturity of over one year 

(2019: € 7,174 million).

Outstanding wholesale funding comprised € 6,748 million in secured funding (2019: € 3,319 million) and € 4,942 million in unsecured 

funding (2019: € 5,634 million).

Deposits by central banks and banks

Senior debt

ACS

Subordinated liabilities and
other capital instruments

Total 31 December

Of which:

Secured

Unsecured

Deposits by central banks and banks

Senior debt

ACS

Subordinated liabilities and
other capital instruments

Total 31 December

Of which:

Secured

Unsecured

1–3
months
€ m

3–6 
months 
€ m

6–12 
months 
€ m

Total 
< 1 year
€ m

< 1
month
€ m 

387 

– 

– 

– 

387 

170 

217 

387 

25 

– 

500 

– 

525 

525 

– 

525 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

1–3 
years 
€ m

4,278 

1,111 

1,750 

412 

– 

500 

– 

– 

3–5 
years
€ m

– 

2,064 

– 

– 

> 5
years
€ m

– 

– 

25 

2020

Total

€ m

4,690 

3,175 

2,275 

1,550 

1,550 

912 

7,139 

2,064 

1,575 

11,690 

695 

217 

912 

6,028 

1,111 

7,139 

– 

2,064 

2,064 

25 

1,550 

6,748 

4,942 

1,575 

11,690 

< 1
month
€ m 

351

–

–

–

1–3
months
€ m

–

500

–

–

3–6 
months
€ m

178

–

–

–

351

500

178

–

351

351

–

500

500

–

178

178

6–12 
months 
€ m

Total 
< 1 year
€ m

1–3 
years 
€ m

294

–

1,250

3–5 
years
€ m

–

1,916

1,000

–

–

529

500

750

–

1,779

1,544

2,916

750

1,029

1,779

1,544

–

1,544

1,000

1,916

2,916

–

–

750

–

750

750

–

750

> 5
years
€ m

–

1,390

25

1,299

2,714

25

2,689

2,714

2019

Total

€ m

823

3,806

3,025

1,299

8,953

3,319

5,634

8,953

(1)The maturity analysis has been prepared using the residual contractual maturity of the liabilities.

AIB Group plc Annual Financial Report 2020Risk Management 123456152

2.2 Funding and liquidity risk (continued)
Currency composition of wholesale debt
At 31 December 2020, 84% (2019: 76%) of wholesale funding was in euro with the remainder held in GBP and USD. The Group manages 

cross-currency refinancing risk against foreign exchange cash flow limits.

Deposits by central banks and banks

Senior debt

ACS

Subordinated liabilities and
other capital instruments

Total wholesale funding

% of total funding

EUR
€ m

4,342 

1,750 

2,275 

1,511 

9,878 

%

84 

GBP
€ m

283 

– 

– 

39 

USD
€ m

65 

1,425 

– 

– 

322 

1,490 

%

3 

%

13 

Other
€ m

– 

– 

– 

– 

– 

%

– 

2020

Total
€ m

4,690 

3,175 

2,275 

1,550 

11,690 

%

100 

EUR
€ m

287

2,249

3,025

1,260

6,821

%

76

GBP
€ m

313

–

–

39

352

%

4

USD
€ m

223

1,557

–

–

1,780

%

20

Other
€ m

–

–

–

–

–

%

–

2019

Total
€ m

823

3,806

3,025

1,299

8,953

%

100

Encumbrance
An asset is defined as encumbered if it has been pledged as collateral, and as a result is no longer available to the Group to secure funding, 
satisfy collateral needs or to be sold. The Group manages encumbrance levels to ensure that the Group has sufficient contingent collateral 

to maximise balance sheet flexibility.

The Group’s encumbrance ratio remained stable at 11% at 31 December 2020 (2019: 11%) with € 12,971 million of the Group’s assets 

encumbered (2019: € 11,572 million). The encumbrance level is based on the amount of assets that are required in order to meet regulatory 

and contractual commitments.

Central Bank refinancing operations and interbank repurchase agreements
The following table analyses the interbank repurchase agreements and central bank refinancing operations as at 31 December 2020 and 

2019:

Highly liquid

Less liquid

Maturity profile

<1 month 1–3 months
€ m

€ m

>3 months
€ m

170 

– 

170 

25 

– 

25 

3,924 

354 

4,278 

2020

Total
€ m

4,119 

354 

4,473 

<1 month
€ m

1–3 months
€ m

>3 months
€ m

–

–

–

–

–

–

–

–

–

2019

Total
€ m

–

–

–

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2020Risk Management 2.2 Funding and liquidity risk (continued)
Financial assets and financial liabilities by contractual residual maturity*
The following table analyses financial assets and financial liabilities by contractual residual maturity at 31 December 2020 and 2019:

153

2020

Total

On demand

€ m

– 

1,052 

2,829 

– 

– 

3 months 
to 1 year

1–5 years

Over 
5 years

<3 months 
but not on 
demand
€ m

€ m

€ m

 € m

€ m

103 

584 

1,598 

689 

365 

56 

163 

1,867 

2,540 

– 

372 

– 

16,664 

7,343 

– 

893 

– 

36,497 

8,706 

– 

1,424 

1,799 

59,455 

19,278 

365 

3,881 

3,339 

4,626 

24,379 

46,096 

82,321 

212 

69,302 

– 

– 

–

970 

200 

8,392 

20 

500 

–

– 

– 

2,961 

42 

– 

–

– 

4,278 

1,291 

197 

4,925 

–

– 

– 

26 

942 

25 

1,550 

– 

4,690 

81,972 

1,201 

5,450 

1,550 

970 

70,484 

9,112 

3,003 

10,691 

2,543 

95,833 

On demand

€ m

–

1,325

3,147

–

–

4,472

351

57,954

–

–

–

1,004

59,309

<3 months 
but not on 
demand
€ m

50

152

1,297

322

890

2,711

–

9,008

126

500

–

–

3 months 
to 1 year

1–5 years

Over 
5 years

2019

Total

€ m

36

1

2,068

2,190

–

€ m

292

–

17,323

8,073

–

 € m

€ m

893

–

38,291

5,931

–

1,271

1,478

62,126

16,516

890

4,295

25,688

45,115

82,281

178

3,615

140

750

–

–

294

1,160

166

4,167

–

–

–

66

765

1,414

1,299

–

823

71,803

1,197

6,831

1,299

1,004

9,634

4,683

5,787

3,544

82,957

Financial assets
Derivative financial instruments(1)
Loans and advances to banks(2)
Loans and advances to customers(2)
Investment securities(3)

Other financial assets

Financial liabilities

Deposits by central banks and banks

Customer accounts

Derivative financial instruments

Debt securities in issue

Subordinated liabilities and other capital instruments

Other financial liabilities

Financial assets
Derivative financial instruments(1)
Loans and advances to banks(2)
Loans and advances to customers(2)
Investment securities(3)

Other financial assets

Financial liabilities

Deposits by central banks and banks

Customer accounts

Derivative financial instruments

Debt securities in issue

Subordinated liabilities and other capital instruments

Other financial liabilities

(1)Shown by maturity date of contract.
(2)Shown gross of expected credit losses.
(3)Excluding equity shares.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 123456154

2.2 Funding and liquidity risk (continued)
Financial liabilities by undiscounted contractual maturity*
The balances in the table below include the undiscounted cash flows relating to principal and interest on financial liabilities and as such 

will not agree directly with the balances on the consolidated statement of financial position. All derivative financial instruments have been 

analysed based on their contractual maturity undiscounted cash flows.

In the daily management of liquidity risk, the Group adjusts the contractual outflows on customer deposits to reflect the inherent stability of 

these deposits. Offsetting the liability outflows are cash inflows from the assets on the statement of financial position. Additionally, the Group 

holds a stock of high quality liquid assets, which are held for the purpose of covering unexpected cash outflows.

The following table analyses, on an undiscounted basis, financial liabilities by remaining contractual maturity at 31 December 2020 and 

2019: 

<3 months 
but not on 
demand
€ m

3 months 
to 1 year

1–5 years

Over 
5 years

2020

Total

€ m

€ m

€ m

€ m

200

8,393

67

533

– 

– 

(15)

2,966

179

85

28

– 

4,237

1,293

562

5,215

153

– 

– 

26

371

31

1,847

– 

4,634

81,980

1,179

5,864

2,028

970

9,193

3,243

11,460

2,275

96,655

<3 months 
but not on 
demand
€ m

5

9,032

166

563

–

–

3 months 
to 1 year

1–5 years

Over 
5 years

2019

Total

€ m

€ m

€ m

€ m

181

3,624

252

822

82

–

297

1,164

439

4,556

200

–

–

66

357

1,449

1,466

–

3,338

834

71,840

1,214

7,390

1,748

1,004

84,030

9,766

4,961

6,656

Financial liabilities

Deposits by central banks and banks

Customer accounts

Derivative financial instruments

Debt securities in issue

Subordinated liabilities and other capital instruments

Other financial liabilities

Financial liabilities

Deposits by central banks and banks

Customer accounts

Derivative financial instruments

Debt securities in issue

Subordinated liabilities and other capital instruments

Other financial liabilities

On demand

€ m

212

69,302

– 

– 

– 

970

70,484

On demand

€ m

351

57,954

–

–

–

1,004

59,309

*Forms an integral part of the audited financial statements

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2020Risk Management 155

2.2 Funding and liquidity risk (continued)
Financial liabilities by undiscounted contractual maturity* (continued)
The undiscounted cash flows potentially payable under guarantees and similar contracts
The undiscounted cash flows potentially payable under guarantees and similar contracts, included below within contingent liabilities, 

are classified on the basis of the earliest date the facilities can be called. The Group is only called upon to satisfy a guarantee when the 

guaranteed party fails to meet their obligations. The Group expects that most guarantees it provides will expire unused.

The Group has given commitments to provide funds to customers under undrawn facilities. The undiscounted cash flows have been 

classified on the basis of the earliest date that the facility can be drawn. The Group does not expect all facilities to be drawn, and some may 

lapse before drawdown – for further details see ‘Contingent liabilities and commitments’ (note 43) to the consolidated financial statements.

The following table analyses undiscounted cash flows potentially payable under guarantees and similar contracts at 31 December 2020 

and 2019:

Contingent liabilities

Commitments

Contingent liabilities

Commitments

On demand

€ m

722 

12,504 

13,226 

On demand

€ m

711

11,539

12,250

<3 months 
but not on 
demand
€ m

– 

– 

– 

<3 months 
but not on 
demand
€ m

–

–

–

3 months 
to 1 year

1–5 years

Over 
5 years

€ m

€ m

€ m

– 

– 

– 

– 

– 

– 

– 

– 

– 

3 months 
to 1 year

1–5 years

Over 
5 years

€ m

€ m

€ m

–

–

–

–

–

–

–

–

–

2020

Total

€ m

722 

12,504 

13,226 

2019

Total

€ m

711

11,539

12,250

Analysis of loans and advances to customers by contractual residual maturity and interest rate sensitivity
The following table analyses gross loans and advances to customers by contractual residual maturity and interest rate sensitivity at 

31 December 2020 and 2019. Overdrafts, which in the aggregate represent approximately 1% of the portfolio at 31 December 2020, are 

classified as repayable within one year. Approximately 23% of the Group’s loan portfolio is provided on a fixed rate basis. Fixed rate loans 

are defined as those loans for which the interest rate is fixed for the full term of the loan. The interest rate risk exposure is managed within 

agreed policy parameters. The geographical concentrations are based primarily on the location of the office recording the transaction.

Ireland

United Kingdom

Rest of the World

Total

Ireland

United Kingdom

Rest of the World

Total

Fixed 
rate

€ m

12,506 

1,005 

– 

Variable 
rate

Total

€ m

€ m

38,251 

50,757 

7,568 

125 

8,573 

125 

Within 
1 year

€ m

5,444 

850 

– 

After 1 year 
but within 
5 years
€ m

12,212 

4,330 

122 

After 
5 years

€ m

33,101 

3,393 

3 

2020

Total

€ m

50,757 

8,573 

125 

13,511 

45,944 

59,455 

6,294 

16,664 

36,497 

59,455 

Fixed 
rate

Variable 
rate

€ m

9,946

902

–

10,848

€ m

42,794

8,325

159

51,278

Total

€ m

52,740

9,227

159

62,126

Within 
1 year

€ m

5,515

997

–

6,512

After 1 year 
but within 
5 years
€ m

12,583

4,626

114

17,323

After 
5 years

€ m

34,642

3,604

45

38,291

2019

Total

€ m

52,740

9,227

159

62,126

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 123456156

2.3 Capital adequacy risk*
Capital adequacy risk is the risk that the Group does not maintain sufficient capital to achieve its business strategy, support its customers or 

to meet regulatory capital requirements. 

Identification and assessment
Capital adequacy risk is primarily evaluated through the annual financial planning and ICAAP processes where the level of capital required 

to support growth plans and meet regulatory requirements is assessed over the three year planning horizon. Plans are assessed across 

a range of scenarios ranging from base case and moderate downside scenarios to a severe but plausible stress using the Group’s stress 

testing methodologies. The impact of changing regulatory requirements, changes in the risk profile of the Group’s balance sheet and 

other internal factors, and changing external risks are regularly assessed by first line of defence and second line of defence teams via 

regular monitoring of performance against the agreed financial plan, monthly capital updates to ALCo and Group Risk Committees and 

are also assessed via quarterly internal stress testing. An annual material risk assessment is conducted to identify all relevant (current and 

anticipated) material risks which are then assessed from a capital perspective.

The Board reviews and approves the ICAAP on an annual basis and is also responsible for signing a capital adequacy statement attesting 

that the Board has reviewed and is satisfied with the capital adequacy of the Group.

Management and measurement
The ICAAP is fully integrated and embedded in the strategic, financial and risk management processes of the Group. An ICAAP Framework 
is in place which sets out the key processes, governance arrangements and roles and responsibilities which support the ICAAP. Embedding 

of the ICAAP is facilitated through capital planning, the setting of risk appetite and risk adjusted performance monitoring. In addition to the 

capital plan, a capital contingency plan is in place which identifies and quantifies actions which are available to the Group in order to mitigate 

against the impact of a stress event. Trigger points at which these actions will be considered are also identified. A further set of triggers and 

capital options are set out in the Group’s recovery plan, which presents the actions available to the Group to restore viability in the event of 

extreme stress. Finally, the Group has an approved capital allocation mechanism in place which seeks to ensure that capital is allocated on 

a risk-adjusted basis.

The Group uses risk adjusted return on capital for capital allocation purposes and as a behavioural driver of sound risk management. 

The use of risk adjusted return on capital for portfolio management and in lending decisions continues to be an area of focus and a key 

consideration for pricing of lending products, both at portfolio level and individually for large transactions.

Monitoring, escalating and reporting
The Group monitors its capital adequacy on a monthly basis when a capital reporting pack is presented to senior executives and Board 

Committees setting out the evolution of the Group’s capital position. Monthly monitoring of the risk profile including performance against 

Risk Appetite is presented to the Board Risk Committee and Board via the CRO Report. The output of quarterly stress tests is reviewed 

by ALCo and on an annual basis an ICAAP Report is produced which is a comprehensive analysis of the Group’s capital position in base 

and stress scenarios over a three year horizon. The ICAAP document is reviewed and approved by the Board and is submitted to the Joint 

Supervisory Team, where it forms the basis of their supervisory review and evaluation process.

2020 developments in response to COVID-19
A number of actions were taken throughout 2020 in response to the COVID-19 pandemic. These included: (i) more frequent review of the 

calibration of key Capital Risk - Risk Appetite Statement metrics to reflect changes in regulatory requirements and the external environment; 

(ii) increased stress testing and sensitivity analysis covering a broader range of scenarios reflecting the high level of uncertainty regarding 

the potential path of the pandemic and (iii) more frequent reforecasting of base case financial and capital plans to the Board.

Further detail on the Group’s capital management, together with its overall capital position can be found in the capital management section 

of the Annual Financial Report 2020.

*Forms an integral part of the audited financial statements

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2020Risk Management 157

2.4 Financial risks (a) Market risk
Market risk refers to the risk of income and capital losses arising from adverse movements in wholesale market prices. The Group is 
exposed to market risk through the following wholesale market risk factors: interest rates, foreign exchange rates, equity prices, inflation 
rates and credit spreads. Changes in customer behaviours and the relationship between wholesale and retail rates give rise to changes in 
the Group’s exposure to market risk factors and are also an important component of market risk.

The Group assumes market risk as a result of its banking and trading book activities. The main components of market risk are:

•  Credit spread risk is the exposure of the Group’s financial position to adverse movements in the credit spreads of bonds held in the 

• 

hold-to-collect-and-sell (“HTCS”) securities portfolio. Credit spreads are defined as the difference between bond yields and interest rate 
swap rates of equivalent maturity. The HTCS bond portfolio is the principal source of credit spread risk. The Group also monitors the 
credit spread risk in its hold-to-collect (“HTC”) bond portfolio;
Interest rate risk in the banking book (“IRRBB”) is the current or prospective risk to both the earnings and capital of the Group as a 
result of adverse movements in interest rates. Changes in interest rates impact the underlying value of the Group’s assets, liabilities 
and off-balance sheet instruments and, hence, its economic value (or capital position). Similarly, interest rate changes will impact the 
Group’s net interest income (NII) through interest-sensitive income and expense effects; and

•  The Group also assumes market risk through its trading book activities which relate to all positions in financial instruments (principally 
derivatives) that are held with trading intent or in order to hedge positions held with trading intent. Risks associated with valuation 

adjustments such as credit value adjustment (“CVA”) and funding value adjustment (“FVA”) are managed by the trading unit in the 

Group’s Treasury function.

Identification and assessment
Market risk is identified and assessed using portfolio sensitivities, Value at Risk (“VaR”) and stress testing. Interest rate gaps and 
sensitivities to various risk factors are measured and reported on a daily basis. In terms of the VaR metric, the Group calculates a daily 
historical simulation VaR to a 95% confidence level, using a one day holding period and based on one year of historic data. The Group’s 
VaR models are regularly back-tested to ensure robustness. In addition to VaR, Capital at Risk (“CaR”) is also measured to a one year(1) 
time horizon, a 99% confidence level and a longer set of data.

Management and measurement*
Market risk is managed against a range of Board approved VaR limits which cover market risk in the trading book, interest rate risk in the 
banking book and credit spread risk in the banking book. The Board approved limits are supplemented by a range of ALCo approved limits 
which include VaR limits, nominal and sensitivity limits and ‘stop loss’ limits.

The Group operates a three lines of defence model for risk management. For market risk the first line comprises the Finance and Treasury 
functions who report to the CFO. The Group’s Finance function is responsible for the identification, measurement and reporting of the 
Group’s aggregate market risk profile.

The Group’s Treasury function is responsible for managing market risk that has been transferred to it by the customer facing businesses and 
the Group’s Asset and Liability Management (“ALM”) function which exists within Finance. Treasury also has a mandate to trade on its own 
account in selected wholesale markets with risk tolerances approved on an annual basis through the Group’s Risk Appetite process.

The first line documents an annual Market Risk Strategy and Appetite statement as part of the annual financial planning cycle which ensures 
market risk aligns with the Group’s strategic business plan.

The Financial Risk function, reporting to the CRO, is responsible for the development of the market risk measurement methodologies. 
It proposes and maintains the Market Risk Management Framework and Policies as the basis of the Group’s control architecture for market 
risk activities, including the annual agreement of market risk limits (subject to the Board approved Risk Appetite Statement). 

The third line of defence comprises Group Internal Audit which provides third line assurance on market risk.

Credit risk issues inherent in the market risk portfolios are also subject to the credit risk framework that is described in Section 2.1.

(1) The Capital at Risk on core trading book positions is assessed using a ten day horizon, with the exception of FX which is assessed using a one year horizon.

2020 developments in response to COVID-19
In response to the COVID-19 pandemic, the Group reacted in the following manner in respect of market risk management activities:

•  The Group engaged in enhanced market risk monitoring through daily updates provided to the COVID-19 Working Group. Key outputs 

were reported to ALCo and the wider Group-wide COVID-19 management response team.

•  Additional temporary metrics appropriate to specific market risks were implemented to assist dynamic management of these risks given 

the market volatility.

•  The suite of market risk stress tests performed to assess the full range of potential adverse outcomes was broadened to include the 

pandemic.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 123456158

2.4 Financial risks (a) Market risk (continued)
Monitoring, escalating and reporting*
On a daily basis front office and risk functions receive a range of valuation, sensitivity and market risk measurement reports, while ALCo 

receives a monthly market risk commentary and summary risk profile. Market risk exposures are reported to the Group Risk Committee 

(“GRC”) and Board Risk Committee (“BRC”) on a monthly basis through the CRO Report.

The following table sets out financial assets and financial liabilities at 31 December 2020 and 2019 subject to market risk analysed between 

trading and non-trading portfolios, showing the principal market risks to which the assets and liabilities are exposed:

Assets subject to market risk

Cash and balances at central banks

Derivative financial instruments

Loans and advances to banks

Loans and advances to customers

Investment securities

Liabilities subject to market risk

Deposits by central banks and banks

Customer accounts

Derivative financial instruments

Debt securities in issue

Subordinated liabilities and other capital instruments

Assets subject to market risk

Cash and balances at central banks

Derivative financial instruments

Loans and advances to banks

Loans and advances to customers

Investment securities

Liabilities subject to market risk

Deposits by central banks and banks

Customer accounts

Derivative financial instruments

Debt securities in issue

Subordinated liabilities and other capital instruments

Market risk measures

Carrying  
amount
€ m

Trading 
portfolios
€ m

Non-trading 
portfolios
€ m

Risk factors

2020

25,550 

1,424 

1,799 

56,945 

19,479 

4,690 

81,972 

1,201 

5,450 

1,550 

– 

650 

– 

– 

– 

– 

– 

25,550 

Interest rate, foreign exchange

774 

Interest rate, foreign exchange, 
credit spreads, equity, 
inflation swap rates

1,799 

Interest rate, foreign exchange

56,945 

19,479 

Interest rate, foreign exchange

Interest rate, foreign exchange, 
credit spreads, equity

4,690 

Interest rate, foreign exchange

81,972 

Interest rate, foreign exchange

646 

555 

Interest rate, foreign exchange, 
credit spreads, equity, 
inflation swap rates

– 

– 

5,450 

Interest rate, credit spreads, 
foreign exchange

1,550 

Interest rate, credit spreads

Market risk measures

Carrying 
amount
€ m

Trading 
portfolios
€ m

Non-trading 
portfolios
€ m

Risk factors

2019

11,982

1,271

1,478

60,888

17,331

823

71,803

1,197

6,831

1,299

–

592

–

–

–

–

–

771

–

–

11,982

Interest rate, foreign exchange

679

1,478

60,888

17,331

Interest rate, foreign exchange, credit 
spreads, equity, inflation swap rates

Interest rate, foreign exchange

Interest rate, foreign exchange

Interest rate, foreign exchange, 
credit spreads, equity

823

Interest rate, foreign exchange

71,803

Interest rate, foreign exchange

426

6,831

Interest rate, foreign exchange, credit 
spreads, equity, inflation swap rates

Interest rate, credit spreads, 
foreign exchange

1,299

Interest rate, credit spreads

*Forms an integral part of the audited financial statements

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2020Risk Management 159

2.4 Financial risks (a) Market risk (continued)
Market risk profile
The table below shows the sensitivity of the Group’s banking book to an immediate and sustained 100 basis point movement in interest 
rates in terms of the impact on net interest income on a forward looking basis over a twelve month period assuming no change in the 
balance sheet:

Sensitivity of projected net interest income to interest rate movements

+ 100 basis point parallel move in all interest rates

– 100 basis point parallel move in all interest rates

2020
€ m

219 

(202)

2019
€ m

234

(274)

The above sensitivity table is computed under the assumption that all market rates (Euribors/Swaps) move upwards or downwards in 
parallel, however, for upward rates only, the ECB refinancing rate increases by 50% of the market rates. In the downward scenario market 
interest rates are floored at -1%, consistent with EBA IRRBB guidance.

The downward interest rate sensitivity decreased during the year as a result of development of the sensitivity model in 2020 including the 
remodelling of market interest rate floors. This is somewhat offset by balance sheet changes over the year resulting in additional reserve 
balances held at the Central Bank. Further, structural hedges were executed in 2020 to provide protection to falling interest rates.

The above analysis is subject to certain simplifying assumptions such as all interest rate movements occurring simultaneously. 
Additionally, it is assumed that no management action is taken in response to the rate movements.

The following table summarises the Group’s interest rate VaR profile to a 95% confidence level with a one day holding period for the 
financial years to 31 December 2020 and 2019. The Group recognises the limitations of VaR models, and supplements its VaR measures 
with stress tests which draw from a longer set of historical data and also with sensitivity measures.

VaR (trading book)*

VaR (banking book)*

2020
€ m

2019
€ m

2020
€ m

2019
€ m

Total VaR*

2020
€ m

2019
€ m

Interest rate risk

1 day holding period:

Average

High

Low

At 31 December

0.6 

1.1 

0.3 

0.3 

0.3

0.9

0.2

0.4

9.8 

13.2 

7.0 

7.8 

8.3

10.8

5.1

9.8

10.5 

14.0 

7.7 

8.2 

8.6

11.2

5.4

9.8

The following table sets out the VaR for foreign exchange rate and equity risk for the financial years to 31 December 2020 and 2019: 

1 day holding period:

Average

High

Low

At 31 December

Foreign exchange rate risk*

Equity risk*

VaR (trading book)

VaR (trading book)

2020
€ m

0.09 

0.38 

0.02 

0.03 

2019
€ m

0.17

0.80

0.08

0.10

2020
€ m

0.03 

0.22 

0.01 

0.03 

2019
€ m

0.02

0.03

–

–

The low level of VaR in the trading book throughout 2020 is as a result of very small discretionary positions managed by Treasury. 
The higher banking book interest rate VaR is as a result of a more substantial level of interest rate risk existing in the Group’s banking book. 

Interest rate sensitivity*
The net interest rate sensitivity of the Group at 31 December 2020 and 2019 is illustrated in the following table. The table sets out details 
of those assets and liabilities whose values are subject to change as interest rates change within each contractual repricing time period. 
Details regarding assets and liabilities which are not sensitive to interest rate movements are included within non-interest bearing or 
trading captions. The table shows the sensitivity of the statement of financial position at one point in time and is not necessarily indicative 
of positions at other dates. In developing the classifications used in the table, it has been necessary to make certain assumptions and 
approximations in assigning assets and liabilities to different repricing categories.

The fair value of derivative financial instruments is included within other assets and other liabilities as interest rate insensitive. 
However, some derivative instruments are derived from interest sensitive financial instruments, and are shown separately below.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 123456160

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AIB Group plc Annual Financial Report 2020Risk Management 123456 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
162

2.4 Financial risks (a) Market risk (continued)
Interest rate benchmark reform
Authorities and regulators are facilitating the market’s transition from interbank offered rates, referred to as “IBOR” benchmark rates 
(e.g. LIBOR), to alternative Risk Free Rates (RFRs) by the end of 2021. While it is expected that most reforms affecting the Group will be 
completed by the end of 2021, consultations and possible regulatory changes are still in progress.

The transition not only impacts financial market participants, but also many of the Group’s customers who have an IBOR referenced in their 
contract. IBORs are extensively embedded within the Group’s processes, hence, this transformation will have far reaching impacts in terms 
of pricing, operations, risk, accounting, data and technology infrastructure, along with potential conduct risk implications. The Group also has 
cash flow and fair value hedge accounting relationships that are linked to various IBORs.

In terms of exposures, IBORs are referenced by a significant cohort of the Group’s portfolio, including derivative and bond transactions 
in the Treasury function and loans and deposits in the corporate and institutional businesses. Given the role of derivatives portfolios 
in supporting interest rate risk management activities, both in terms of the Group’s structural risk positions and providing solutions to 
customers, the notional volumes involved are large. The Group does not consider there to be risk in respect of the Euro Interbank Offered 
Rate (EURIBOR) arising from IBOR because the EURIBOR calculation methodology changed during 2019 and the reform of EURIBOR is 
complete.

The Group has established a bank-wide Interest Rate Benchmark Reform Transition Programme (“the Programme”) with sponsorship from 
the Chief Financial Officer. The Programme spans all business lines and has cross-functional support. The Programme is overseen by a 
steering committee, chaired by a senior Treasury executive, supported by a Project Management layer and working groups comprising 
representation from customer-facing businesses, Finance, Treasury, Risk, Compliance, Legal, Operations and Customer and Strategic 
Affairs. It is organised into four main workstreams, namely:
•  Business readiness;
•  Technology;

•  Contract re-papering; and

•  Customer communications and conduct.

The Programme aims to drive strategic execution and identify, manage and resolve key risks and issues as they arise. The Programme is 
structured to deliver IBOR transition by the regulators’ deadline of 31 December 2021, with actions focused on customer awareness and 

business readiness activities. The Group is actively engaging with its counterparties to transition or include appropriate fallback provisions 

and transition mechanisms in its floating rate assets and liabilities with maturities after 2021, when most IBORs are expected to cease to be 

published.

During 2020, the Group has successfully delivered alternative RFR product capabilities and alternatives to LIBOR across loans and 

derivatives. Good progress has been made in relation to client outreach and the Group has been actively engaging with customers and 

counterparties to transition or include the appropriate fallback provisions. The Group has in place detailed plans, processes and procedures 

to support the transition for the remainder of 2021. Following the progress made during 2020, the Group continues to deliver technology 

and business process changes to ensure operational readiness in preparation for LIBOR cessation and transitions to RFRs that will be 

necessary during 2021 in line with official sector expectations and milestones.

The table below sets out a profile of the Group’s benchmark reform exposures at 31 December 2020. 

GBP LIBOR

USD LIBOR

Included for information

EURIBOR

Total

Loans and advances

Deposits

Debt securities (assets)

Derivatives

Number of 
contracts

Nominal
€ m

Number of 
contracts

Nominal
€ m

Number of 
contracts

Nominal
€ m

Number of 
contracts

Notional
€ m

1,490 

376

2,119 

3,985 

6,460 

2,377 

8,206

17,043 

19

3

4

26

26

– 

130

156

34

73

125

232

457

596

1,163

2,216 

875

133

15,976 

3,473 

914

29,300

1,922 

48,749 

The Group early adopted in 2019 the ‘Amendments to IFRS 9, IAS 39 and IFRS 7 Interest Rate Benchmark Reform – Phase 1’ issued in 

September 2019. For further details see note 1 accounting policy (q). The Group will adopt in 2021 ‘Amendments to IFRS 9, IAS 39, IFRS 7, 

IFRS 4 and IFRS 16 Interest Rate benchmark Reform – Phase 2’, issued In August 2020. For further details see note 1 accounting policy (ad).

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2020Risk Management 163

2.4 Financial risks (a) Market risk (continued)
Structural foreign exchange risk
Structural foreign exchange risk is the exposure of the Group’s capital ratios to changes in exchange rates and results from net investment 
in subsidiaries, associates and branches, the functional currencies being currencies other than euro. The Group is exposed to foreign 
exchange risk as it translates foreign currencies into Euro at each reporting period and the currency profile of the Group’s capital may not 
necessarily match that of its assets and risk-weighted assets.

Exchange differences on structural exposures are recognised in ‘other comprehensive income’ in the financial statements. The Group ALCo 
monitors structural foreign exchange risk and the foreign exchange sensitivity of consolidated capital ratios. This impact is measured in 
terms of basis point sensitivities using scenario analysis. 

The table below shows the sensitivity of the Group’s fully loaded CET1 ratio to a hypothetical and sustained movement in GBP/EUR and 
USD/EUR foreign exchange rates.

Sensitivity of CET1 fully loaded capital to foreign exchange movements (unaudited)

+ 10% move in GBP and USD FX rates

– 10% move in GBP and USD FX rates

31 December

2020

(0.17%)

0.16%

2019

(0.20%)

0.19%

The above analysis is subject to certain simplifying assumptions such as GBP/EUR and USD/EUR foreign exchange rates moving in the 
same direction and at the same time.

2.4 Financial risks (b) Pension risk
Pension risk is the risk that: 

 – The funding position of the Group’s defined benefit schemes would deteriorate to such an extent that additional contributions would be 

required to cover its funding obligations towards current and former employees;

 – The capital position of the Group is negatively affected as funding deficits will be fully deductible from regulatory capital; and

 – There could be a negative impact on industrial relations if the funding level of the scheme was to deteriorate significantly.

Risk identification and assessment
The IAS 19 valuation of the pension scheme assets and liabilities may vary which could impact on the Group’s capital. The Group works 
with the Trustees of each scheme to monitor the performance of investments and estimates of future liability to identify deficits.
Given that variability in the value of the pension scheme assets and liabilities can impact on the Group’s capital, the key processes through 
which pension risk is evaluated are the Internal Capital Adequacy Assessment Process (“ICAAP”) as well as quarterly internal stress tests 
and monthly reporting of pension risk against risk appetite. 

The Group maintains a number of defined benefit pension schemes for current and former employees. All defined benefit schemes operated 
by the Group closed to future accrual no later than the 31 December 2013 and staff transferred to defined contribution schemes for future 
pension benefits.

Each scheme has a separate trustee board and the Group has agreed funding plans to deal with deficits where they exist. As part of any 
funding agreement, the Group engages with each trustee regarding an appropriate investment strategy to reduce the risk in that scheme.

Irish schemes that are deemed to have a deficit under the Minimum Funding Standard must prepare funding plans to address this situation 
in a timely manner and submit them to the Pensions Authority for approval.

Management and measurement*
The ability of the pension schemes to meet the projected pension payments is managed by the Trustees through the active management of 
the investment portfolios. Although the Group has interaction with the trustees, it cannot direct the investment strategy of the schemes.

The Group has developed a strategy for each of its defined benefit schemes which include the following steps;

1.  All defined benefit schemes are closed to future accrual.

2.  They have funding plans (or are funded as required for the US schemes) and each defined benefit scheme has an investment strategy 

in place.

3.  All schemes have a strategy of de-risking in line with their regulatory requirements and funding plans, taking into account the nature of 

their liabilities.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Risk Management 123456164

2.4 Financial risks (b) Pension risk (continued)
Independent actuarial valuations for the AIB Group Irish Pension Scheme and the AIB Group UK Pension Scheme are carried out on 
a triennial basis by the Schemes’ actuary, Mercer. The most recent valuation of the Irish scheme was carried out at 30 June 2018 and 
reported the scheme to be in surplus. No deficit funding is required at this time as the Irish scheme meets the minimum funding standard. 
The most recent valuation of the UK scheme was carried out at 31 December 2017. The next actuarial valuation of the UK scheme as 
at 31 December 2020 is due to be completed by no later than 31 December 2021. The Group and the Trustee of the UK scheme agreed 
funding payments under an arrangement agreed in December 2019 which is described below. 

In December 2019, the Group agreed a revised funding arrangement for the UK scheme with the Scheme Trustee to support the purchase 
of the pensioner buy-in policy in respect of the pensioner members and an assured payment policy (“APP”) in respect of the deferred 
members. A contribution of £ 30.5 million was made in 2020. Under this funding arrangement, the Group also expects to make payments of 
£ 18.5 million each year during 2021 to 2023, with a final balancing payment, which is currently expected to be c. £ 50 million, to be made in 
2024/early 2025. 

Monitoring, escalating and reporting*
Pension risk is monitored and controlled in line with the requirements of the Group’s pension risk framework and policy. The surplus or 
deficit is monitored on a monthly basis by the Group’s risk team and is currently reported monthly in both the financial risk report to the 
Group Assets and Liabilities Committee (‘’ALCo’’) and the Group Chief Risk Officer report. 

Pension risk is also included in the quarterly internal stress test. The output of quarterly stress tests is reviewed by ALCo and on an annual 
basis an ICAAP Report is produced which is a comprehensive analysis of the Group’s capital position in base and stress scenarios over a 
three year horizon. This document is reviewed and approved by the Board and is submitted to the Joint Supervisory Team.

The pension capital at risk exposure is measured and reported monthly in the CRO report against a Group Risk Appetite Statement watch 
trigger. While the Group has taken certain risk mitigating actions, a level of volatility associated with pension funding remains due to 
potential financial market fluctuations and possible changes to pension and accounting regulations.

2.5 Operational risk
Operational risk is the risk arising from inadequate or failed internal processes, people and systems, or from external events. This includes 

legal risk – the potential for loss arising from the uncertainty of legal proceedings and potential legal proceedings, but excludes strategic and 

reputational risk.

Identification and assessment
Risk and Control Assessment (“RCA”) is a core process in the identification and assessment of operational risk across the Group. 

The process serves to ensure that key risks are proactively identified, evaluated, monitored and reported, and that appropriate action is 

taken. Self-assessment of risks is completed at business unit level and is recorded on SHIELD which is the Group’s governance, risk and 

compliance system. SHIELD provides all areas with one consistent view of the operational risks, controls, actions and events across the 

Group. RCAs are regularly reviewed and updated by business unit management. A materiality matrix is in place to enable the scoring of 

risks, and action plans must be developed to provide mitigants for the more significant risks.

Management and measurement
Each business area is primarily responsible for managing its own risks. The Operational Risk Framework includes policies specific to key 

operational risks (such as information security including cyber risk, continuity and resilience, and third party management among others) to 

ensure an effective and consistent approach to operational risk management across the Group. The Group also requires all business areas 

to undertake risk assessments and establish appropriate internal controls, in order to ensure that all components, taken together, deliver the 

control objectives of key risk management processes. The role of operational risk is to review operational risk management activities across 

the Group including setting policy and promoting best practice disciplines, augmented by an independent second line assurance process 

which sits within the Compliance function. In addition, an insurance programme is in place, including a self-insured retention, to cover a 

number of risk events which would fall under the operational risk umbrella. These include financial lines policies (comprehensive crime/

computer crime/cyber/professional indemnity/civil liability; employment practices liability; directors and officers liability and a suite of general 

insurance policies to cover such things as property and business interruption, terrorism, combined liability and personal accident).

*Forms an integral part of the audited financial statements

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2020Risk Management 165

2.5 Operational risk (continued)
Monitoring, escalating and reporting
The primary objective of operational risk reporting is to provide the Board with a timely and pertinent update on the Operational Risk profile. 

A secondary objective is to provide senior management with an overview of the operational risk profile, in order to support the effective 

management of risks. The profile update details the current status of the Group’s key operational risks and includes an overview of current 

trends and an update on recent significant events and any remediation actions/lessons identified following events. In addition, the Group 

Risk Committee receive summary information on the Group’s operational risk profile on a regular basis through the CRO report.

2020 developments in response to COVID-19 
The 2020 developments in operational risk management were focused on the Group’s response to the COVID-19 pandemic. 
Changes implemented as a result of COVID-19 to support delivery of customer services have presented challenges to operational risk 
management and measurement. In the initial stages of the response, the Group invoked its incident management framework to ensure the 
safety of its people and customers and to manage the disruption caused by the public health response to the Group’s customers, suppliers 
and staff. Areas of focus in the Group’s response to the pandemic included the roll-out of new processes and procedures to support 
implementation of COVID-19 payment breaks, enhanced oversight of third party service providers to ensure continuity of service provision 
and the implementation of measures to enable social distancing at all the Group’s buildings. The Group’s operational resilience has been 
demonstrated throughout this period and will remain a key area of focus in the months ahead.

Additionally, the Group has enabled a sustainable remote working capability for all staff members. Significant effort and resources continue 
to be committed to ensure the Group’s operational resilience and continuity in the delivery of its services as well as risk management 
approach and systems remain robust in light of challenges presented. As the impact of COVID-19 across wider society continues to evolve, 
the Group expects the evolution of risk management and systems to continue and remain confident that the Group can ensure the control 
environment remains robust. 

2.6 Regulatory compliance risk
Regulatory compliance risk is defined as the risk of legal or regulatory sanctions or failure to protect market integrity which could result in 
material financial loss or reputational damage. Failure to comply with laws, regulations, or rules, for example Data Protection, Anti-Money 
Laundering, Countering Terrorist Financing, Financial Sanctions and Modern Slavery, as well as internal standards and codes of conduct, 
could result in regulatory sanction or detrimental customer impact.

Identification and assessment
The Regulatory Compliance function is specifically responsible for independently identifying and assessing current and forward looking 
compliance obligations, as well as financial crime regulation and regulation on privacy and data protection. Regulatory Compliance 
undertakes a periodic detailed assessment of the key compliance risks and associated mitigants. The Regulatory Compliance function 
operates a risk framework approach that is used in collaboration with business units to identify, assess and manage key compliance risks at 
business unit level. These risks are incorporated into the risk control assessments for the relevant business unit.

Management and measurement
The Board, operating through the Board Risk Committee, approves the Group’s Regulatory Compliance Risk Management Framework and 
its mandate for the Regulatory Compliance function.

The primary role of the Regulatory Compliance function is to provide direction and advice to enable management to discharge its 
responsibility for managing the Group’s compliance risks. The principal compliance risk mitigants are risk identification, assessment, 
measurement and the establishment of suitable controls at business level.

Monitoring, escalating and reporting
Group Risk Assurance, within Regulatory Compliance undertakes risk-based assurance of compliance with relevant policies, procedures 
and regulatory obligations. Assurance can be undertaken by either standalone independent assurance teams, or in collaboration with other 
control functions such as Group Internal Audit and/or Operational Risk.

Risk prioritised annual assurance plans are prepared with assurance reviews undertaken on both a business unit and a process basis. 
The annual assurance plan is reviewed regularly, and updated to reflect changes in the risk profile from emerging risks, changes in risk 
assessments and new regulatory ‘hotspots’. Issues emerging from assurance activity are escalated for management attention, and action 
plans and implementation dates are agreed. The implementation of these action plans is monitored by Group Risk Assurance.

Regulatory Compliance report to the Chief Risk Officer and independently to the Board, through the Board Risk Committee, on the 
effectiveness of the processes established to ensure compliance with laws and regulations within its scope.

AIB Group plc Annual Financial Report 2020Risk Management 123456166

2.6 Regulatory compliance risk (continued)
2020 developments in response to COVID-19
Recognising the exceptional circumstances created by the COVID-19 pandemic, and the subsequent profound societal, financial and 
economic impacts, the Group understood the need to provide customer centric solutions at speed. The Group’s payment break solutions 
supported impacted customers in the form of either postponement or reduction in repayments on their existing lending facilities (mortgage, 
personal and business lending drawn down pre 3 March 2020), with no adverse impacts to them as a result. These solutions were initially 
available for a three month period, internally referred to as Payment Break One (PB1). This was then extended for an additional three 
month period as required by the ECB (announced 18 June 2020), expiring 30 September 2020. Given this extension all customers in receipt 
of PB1 were eligible to apply for a second payment break (PB2), with these solutions being available to all customers who deemed their 
COVID-19 financial impact to be short term in nature i.e. post the expiry date of their PB1/PB2 solution the customer expects to be able to 
resume normal repayments.

Regulatory Compliance provided significant input to the assessment of COVID-19 solutions and measures designed to support the Group’s 
customers and the economy through this unprecedented crisis. To that end, Regulatory Compliance reviewed and challenged the solutions 
presented by the business areas to ensure key regulatory and conduct risks, mitigants and controls are identified and communicated to all 
relevant governance fora up to and including Board as appropriate. Throughout this period, Regulatory Compliance continuously monitored 
the impact on Risk Appetite Statement metrics. In addition, Group Risk Assurance provided end-to-end assurance over key elements of the 
customer journey across the payment break solutions offered within Mortgages, SME, Personal, FSG and CIB business streams, as well as 
the completion of four COVID-19 Targeted Control Assessment reviews.

The Group actively monitored regulatory correspondence and guidance issued to the industry. In addition, bilateral engagement between 
the Group and its Regulators took place throughout the COVID-19 pandemic and Regulatory Compliance actively participated in related 
Banking & Payments Federation of Ireland (BPFI) Working Groups. Regulatory Compliance continue to closely monitor developments 
related to COVID-19 and is committed to protecting and supporting the Group’s customers. 

2.7 Conduct risk
Conduct risk is defined as the risk that inappropriate actions or inactions by the Group cause poor and unfair customer outcomes or market 
instability. 

Identification and assessment
All first line business unit management and staff are responsible and accountable for the identification, assessment, management, 
monitoring and reporting of the conduct risks that arise within their areas of responsibility. Group Conduct complete horizon scanning and 
benchmarking to identify future conduct risk considerations within business/regulatory environments. In addition, Regulatory Compliance 
identify upstream conduct risk and communicate to the relevant business areas. Identified conduct risks and driving factors are reviewed on 
an annual basis as part of the material risk assessment process. 

Conduct risks are identified, monitored and managed in line with the risk and control assessment guidelines which provides documentary 
evidence of risk assessments, determines the risk profile of the business, drives risk management and actions plans (including KRI 
development and reporting) and maintains a risk register of group material risks. The risk and control assessment guidelines have identified 
a number of key conduct risks relating to customer satisfaction, employee behaviour and clients, business and product practice. 

The Group has also identified a number of driving factors pertaining to conduct risk and these are reviewed on an annual basis as part of 
the material risk assessment process. These include, inter alia:
•  The pace and complexity of changing industry best practice and clarifications received in relation to regulatory expectations can drive an 

accelerated process for changing products, practices, services and cultures;

•  Changing expectations from society on banks can influence the conduct decisions by the appropriate authorities;
• 
•  Negative macroeconomic environment can result in unexpected bank and/or employee behaviour and potential increased market 

Increased competition in terms of resources, skills, industry participants, remuneration practices and customers bases; 

instability; and

•  Climate change-related risks (both physical and transition) may result in poor customer outcomes (e.g. products not aligned to climate 

risk drivers). 

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2020Risk Management 167

2.7 Conduct risk (continued)
Management and measurement
The below outlines the management and measurement of conduct risk:
•  The Group Conduct Committee together with divisional segment committees have responsibility for the Group’s consumer protection 

agenda; 

•  Group Conduct provides independent oversight and governance of conduct risk across the Group and is a mandatory approver of 

product/propositions proposals, training and awareness building;

•  An approved Group conduct strategy, aligned with the Group’s purpose, strategy and core values, is supported by the annual business 
segment action plans, delivering against key strategic objectives, ensuring continued progress on embedding conduct and meeting 
evolving regulatory expectations; 

•  The processes to address complex and less complex complaints are differentiated with business areas managing and addressing the 

more straightforward complaints while complex complaints are increasingly addressed centrally via the Group’s Customer Care Centre 
of Excellence; 

•  Trends and themes are monitored (including social media) and root cause analysis conducted of underlying issues, and 
•  The Group Head of Conduct is a member of a number of key working groups and fora regarding the management and measurement 
of conduct risk, and provides challenge on Risk Appetite Statement metrics, customer solutions and the resolution of materialised 
conduct risks. 

Monitoring, escalating and reporting
The below outlines how conduct risk is monitored, escalated and reported:
•  Segment conduct dashboards measure key management information trends under the five key conduct risk areas, as reflected in the 

Group conduct strategy; and 

•  The Group Conduct Committee together with Segment Conduct Committees (operating to standard terms of reference) actively drive 

the conduct agendas and manage conduct risk within their businesses. Conduct risks are assessed and monitored across the Group in 
line with risk management procedures, with annual business attestation provided by senior management. 

2020 developments in response to COVID-19
As the Group identified and implemented steps to support and protect its customers, the shortened timeframe for design, implementation 
and execution elevated the risk of unintended consequences that could lead to customer outcomes which may have future unknown 
impacts. A number of potential conduct risk drivers, including remote working, personal data breaches, increased processing of special 
category data (both customer and employee) and managing customer rights were overseen and monitored throughout the COVID-19 
pandemic. Regulatory Compliance monitored and reported the impact of COVID-19 on the Risk Appetite Statement metrics, taking into 
account key factors including the volume of customer engagements, the increased number of vulnerable customers and the range of 
measures taken to assist good customer outcomes and market stability.

2.8 People and culture risk
People and culture risk is the risk to achieving the Group’s strategic objectives as a result of an inability to recruit, retain or develop 
resources, or as a result of behaviours associated with low levels of employee engagement. It also includes the risk that the business, 
financial condition and prospects of the Group are materially adversely affected as a result of inadvertent or intentional behaviours or actions 
taken or not taken by employees that are contrary to the overall strategy, culture and values of the Group.

Identification and assessment
The Group identifies and reviews employee satisfaction and engagement which are indicators of culture throughout the year. Due to the 
disruption of the working environment as a result of COVID-19 there was additional staff engagement activities in place including regular 
staff check-in’s and a staff engagement survey was carried out in both the first and second half of 2020 which continues to show high staff 
satisfaction levels. A detailed Wellness Programme operated throughout the year and the launch in 2020 to all staff of the PepTalk Wellness 
App with specific content for the Group has significantly enhanced the wellness offering.

The Group continues on its Culture Evolution Program and progress has been made throughout the year with a number of initiatives taken 
place including Culture Unfreezing Workshops and a roll-out of updated values. The Group continues to be an active member of the Irish 
Banking Culture Board.

AIB Group plc Annual Financial Report 2020Risk Management 123456168

2.8 People and culture risk (continued)
The Group’s performance is heavily dependent on the talents and efforts of highly skilled individuals, and the continued ability of the Group 
to compete effectively and implement its strategy depends on its capability to attract new employees and retain and motivate existing 
employees. Competition from within the financial services industry, including from other financial institutions and FinTechs as well as from 
businesses outside the financial services industry for key employees is intensifying. Under the terms of the recapitalisation of the Group by 
the Government, the Group is required to comply with certain executive pay and compensation arrangements, including a cap on salaries 
as well as a ban on bonuses and similar incentive-based compensation applicable to employees of Irish banks who have received financial 
support from the Government.

The Group uses the Aspire Performance Management Programme (“Aspire”) to facilitate quality performance discussions with staff that 
contribute to delivering the Group’s strategic ambitions. Aspire is designed to allow employees identify “What” personal and business 
objectives are to be achieved and “How” they will behave in the delivery of those objectives. The Board assesses the Aspire outputs 
on completion. Aspire allows the Group embrace the right behaviours and outcomes with equal weighting, to achieve the Group’s 
strategic ambition.

Management and measurement
In 2017 the Group launched its ‘Purpose’, which is supported and embedded by a clear set of values. These values drive and influence 
activities of all employees, guiding the Group’s dealings with customers, each other and all stakeholders. The Group’s Code of Conduct, 
incorporating the risk culture principles, places great emphasis on the integrity of employees and accountability for both actions taken 
and inaction. The Code sets out how employees are expected to behave in terms of the business, customer and employee. The Code is 
supported by a range of employee policies, including ‘Conflicts of Interest’ and ‘Speak up’. The Group has a disciplinary policy which clearly 
lays out the consequences of inappropriate behaviours.

The Group’s ‘Speak up’ policy and process also provides those working for the Group with a protected channel for raising concerns, which is 
at the heart of fostering an open and transparent working culture. The Group’s iLearn training portal, provides employees with dedicated and 
bespoke curricula that allow teams and individuals to invest in themselves.

Monitoring, escalating and reporting
The Group has made significant progress in increasing engagement and awareness of the Group’s risk management activities by 
embedding the Risk Appetite Statement in policies and frameworks of the Group.

The Group, through the Board Audit Committee, reports and monitors issues raised through a number of channels including conflicts of 
interest, disciplinary policy and speak up policy. The Board monitors and reviews progress and oversight of senior management in relation to 
the Group’s people and culture ambitions through a number of datasets including iConnect, the strategy scorecard and a culture dashboard.

2020 developments in response to COVID-19
COVID-19 presented unique challenges during 2020 including the vast majority of staff members working from home and significant 
changes to the working environment to facilitate those that needed to attend branches and offices. The Group rolled out new and enhanced 
teleconferencing facilities, provided laptops to staff working remotely and as mentioned before, invested significantly in the wellness of 
employees with a number of initiatives including the rollout of the PepTalk app. Additionally the Group entered into a ‘Right to Disconnect’ 
agreement with the Financial Services Union, believed to be the first of its kind in Ireland. The Group continues the ongoing engagement of 
staff through regular engagement via email and videos from the Chief Executive Officer, Chief People Officer and local business leaders.

2.9 Business model risk
The risk of not achieving the agreed strategy or approved business plan either as a result of an inadequate implementation plan, or failure 
to execute the implementation plan as a result of inability to secure the required investment, or due to factors in the economic, political, 
competitive or regulatory environment. This also includes the risk of implementing an unsuitable strategy, or maintaining an obsolete 
business model, in light of known internal and external factors.

Identification and assessment
The Group identifies and assesses business model risk as part of its integrated planning process, which encapsulates strategic, business 
and financial planning. This process drives delivery of strategic objectives aligned to the Group’s risk appetite and enables measurable 
business objectives to be set for management aligned to the short, medium and long term strategy of the Group. The outcomes of these 
processes form the basis of the Group’s Internal Capital Adequacy Assessment Process (“ICAAP”) and Internal Liquidity Adequacy 
Assessment Process (“ILAAP”).

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2020Risk Management 169

2.9 Business model risk (continued)
The Group reviews underlying assumptions on its external operating environment and, by extension, its strategic objectives on a periodic 
basis, the frequency of which is determined by a number of factors including the speed of change of the economic environment, changes 
in the financial services industry and the competitive landscape, regulatory change and deviations in actual business outturn from strategic 
targets. In normal circumstances, this is annually. The Group’s business and financial planning process supports the Group’s strategy. 
Every year, the Group prepares three-year business plans at a Group level based on macroeconomic and market forecasts across a range 
of scenarios (including a range of “downside” scenarios). The plan includes an evaluation of planned performance against a suite of key 
metrics, supported by detailed analysis and commentary on underlying trends and drivers, across income statement, balance sheet and 
business targets. This assessment includes, but is not limited to discussion on new lending volumes and pricing, deposits volumes and 
pricing, other income, cost management initiatives and credit performance. The plan is subject to robust review and challenge through 
the governance process including an independent second line of defence review and challenge by the Risk function. The Group plan is 
supported by detailed business unit plans. Each business unit plan is aligned to the Group strategy and risk appetite. The business plan 
typically describes the market in which the segment operates, market and competitor dynamics, business strategy, financial assumptions 
underpinning the strategy, actions/investment required to achieve financial outcomes and any risks/opportunities to the strategy.

Management and measurement
At a strategic level, the Group manages business model risk within its risk appetite framework, by setting limits in respect of measures such 
as financial performance, portfolio concentration and risk-adjusted return. At a more operational level, the risk is mitigated through periodic 
monitoring of variances to plan. Where performance against plan is outside agreed tolerances or risk appetite metrics, proposed mitigating 
actions are presented and evaluated, and tracked thereafter. During the year, periodic forecast updates for the full year financial outcome 
may also be produced. The frequency of forecast updates during each year will be determined based on prevailing business conditions.

At an individual level, planning targets translate into accountable objectives to enable performance tracking across the Group and to 
facilitate formulation and review of Executive Committee performance scorecards.

Monitoring, escalating and reporting
Performance against plan is monitored at segment level on a monthly basis and reported to senior management teams within the business. 
At an overall Group level, performance against plan is monitored as part of the CFO report which is discussed at Executive Committee and 
Board on a monthly basis. Monthly monitoring of the risk profile via the CRO report, including performance against risk appetite is presented 
to the Board Risk Committee and Board.

2020 developments in response to COVID-19 
A number of actions were taken throughout 2020 in response to the COVID-19 pandemic. These included: (i) more frequent monitoring of 
certain key Risk Appetite Statement metrics and Early Warning Indicators (“EWIs”); (ii) more frequent review and reforecasting of financial 
and capital plans reported to the Board and independently reviewed by the second line of defence; (iii) early review of the calibration of key 
Risk Appetite Statement metrics to reflect changes in the external environment and a conservative risk posture; and (iv) increased stress 
testing and sensitivity analysis covering a broader range of scenarios reflecting the high level of uncertainty. The Group’s reforecasting and 
stress testing activity assessed the key business model risks, including increased macroeconomic risks primarily relating to the path of the 
pandemic but also to Brexit uncertainty, the impact of surplus liquidity on the Group’s NIM, challenges posed by a continued low interest rate 
environment, continued increase in competition and reduced profitability.

2.10 Model risk
The potential loss that the Group may incur, as a consequence of decisions that could be principally based on the output of models, due to 
errors in the development, implementation or use of such models.

Identification and assessment
The Board has ultimate accountability for ensuring that models used by the Group are fit for purpose, meet all jurisdictional regulatory and 
accounting standards, and ensuring that there is clarity on the model risk strategy and framework. It is responsible for the appointment of 
organisational structures to implement and manage the model risk framework and for ensuring that there are appropriate policies in place 
relating to capital assessment, measurement and allocation.

Operating to the principles outlined in the model risk framework supports the Group’s strategic objectives and provides comfort to the Board 
on the integrity and completeness of the model risk governance.

AIB Group plc Annual Financial Report 2020Risk Management 123456170

2.10 Model risk (continued) 
Management and measurement
The Group mitigates model risk by having a framework, policies and standards in place in relation to model development, operation, 
and validation together with suitable resources. The Group Model Risk Management Framework is designed to ensure that model risk in the 
Group is properly identified and managed across each step of the model lifecycle within an appropriate control framework.

The framework, which is aligned to the Group Risk Appetite Framework and the Group Risk Management Framework, describes the 
key processes undertaken and reports produced in support of the framework. Models are built by suitably qualified analytical personnel, 
informed by relevant business, risk and finance functions. They use the best available data, both internal and external, and industry 
standard techniques.

All models are validated by an appropriately qualified team, which is independent of the model build process. Where issues are identified, 
appropriate mitigants are applied. This can include temporary post model adjustments which are put in place until a model is re-developed. 

Group Internal Audit act as the “third line of defence” providing independent assurance to the Board Audit Committee and the Board on the 
adequacy, effectiveness and sustainability of the governance, risk management and control framework in place for model risk through their 

periodic review of the model risk management processes.

Monitoring, escalating and reporting
The Risk Measurement Committee and its sub-committee, the Model Risk Committee, are the primary committees for overseeing model 
risk in the Group. Depending on materiality, outcomes of validation and other reviews are brought to relevant committees for oversight to 
ensure all models remain fit for their intended use and that any issues are appropriately escalated. An overall assessment of model risk is 
performed on a quarterly basis and is reported to the Group Risk Committee and Board Risk Committee. As a material risk, the status of 
model risk is reported on a monthly basis in the CRO report.

2020 developments in response to COVID-19 
During 2020, two significant areas of challenge for model risk as a result of COVID-19 were the re-prioritisation of activities for business 
subject matter experts to support the roll-out of new customer solutions (e.g. payment breaks) and away from providing business support for 
model developments, and understanding the impact of COVID-19 on the performance of risk models.

These risks were mitigated by re-planning activities appropriately in order to ensure the Group’s model development priorities were reviewed 
and that model developments continued on an appropriate timeline. Additionally, ongoing monitoring of models continued through 2020 
to ensure that any changes in model performance as a result of COVID-19 were identified. Specifically in relation to ECL, post model 
adjustments have been made to appropriately reflect management’s best estimate of the economic implications arising from COVID-19, 
including where model limitations exist. See pages 105 and 106 for more details on the post model adjustments that have been applied.

Risk management – 2. Individual risk typesAIB Group plc Annual Financial Report 2020Risk Management 171

Governance and oversight

–  Group Directors' report

–  Schedule to the Group Directors’ report

–  Corporate Governance report

–  Report of the Board Audit Committee

–  Report of the Board Risk Committee

–  Report of the Nomination and Corporate Governance Committee

–  Report of the Remuneration Committee

–  Corporate Governance Remuneration statement

–  Viability statement

– 

Internal controls

–  Other governance information

–  Supervision and regulation

Page

172

175

178

188

193

196

199

201

208

209

211

212

AIB Group plc Annual Financial Report 2020Governance and Oversight 123456172

Governance and oversight –
Group Directors’ report for the financial year ended 31 December 2020

The Directors of AIB Group plc (‘the Company’) present their 

report and the audited financial statements for the financial 

Capital
Information on the structure of the Company’s share capital, 

year ended 31 December 2020. The Statement of Directors’ 

including the rights and obligations attaching to each class of 

Responsibilities is shown on page 214.

shares, is set out in the Schedule on pages 175 to 177 and is part 

of note 38 to the consolidated financial statements.

Accounting policies
The principal accounting policies, together with the basis on which 

the financial statements have been prepared, are set out in note 1 

to the consolidated financial statements.

Review of principal activities
The statement by the Deputy Chair on pages 8 and 9, the 

review by the Chief Executive Officer on pages 10 to 17, and 

the operating and financial review on pages 60 to 74 contain an 

overview of the development of the business of the Group during 

the year, of recent events, and of likely future developments.

Directors
At 31 December 2020, the Board of Directors of the Company 

was comprised of Mr Brendan McDonagh, Mr Basil Geoghegan, 

Dr Colin Hunt, Ms Sandy Kinney Pritchard, Ms Carolan Lennon, 

Ms Elaine MacLean, Ms Helen Normoyle, Ms Ann O’Brien, and 

Mr Ranjit (Raj) Singh.

The following Board changes occurred with effect from the dates 

shown:

 – Mr Richard Pym resigned as Independent Non-Executive 

Director and Chair on 6 March 2020.

 – Mr Thomas (Tom) Foley resigned as Independent 

Non-Executive Director on 29 April 2020.

 – Mr Tomás O’Midheach resigned as Executive Director on 

4 November 2020.

 – Mr Fergal O’Dwyer was appointed as Independent 

Non-Executive Director on 22 January 2021.

The Group is in the process of identifying the next Chair and an 

announcement will be made in due course.

A short biographical note on each Director is provided on pages 

54 and 55.

The appointment and replacement of Directors, and their powers, 

are governed by law and the Constitution of the Company, 

and information on these is set out in the Schedule on pages 175 

to 177. 

For the purposes of this report ‘AIB Group’ or ‘the Group’ 

comprises the Company and its subsidiaries in the financial year 

ended 31 December 2020.

Results
The Group’s loss attributable to the ordinary shareholders of the 
Company amounted to € 769 million and was arrived at as shown 
in the consolidated income statement on page 227.

Dividend
In response to a European Central Bank recommendation issued 
on 27 March 2020, the dividend for 2019 was withdrawn from 
the 2020 AGM and subsequently cancelled by the Directors. 
The Directors do not recommend payment of a dividend for the 
year under review. 

Going concern
The financial statements for the financial year ended 

31 December 2020 have been prepared on a going concern basis 

as the Directors are satisfied, having considered the principal 

risks and uncertainties impacting the Group, that it has the ability 

to continue in business for the period of assessment. The period 

of assessment used by the Directors is 12 months from the date 

of approval of these annual financial statements.

In making their assessment, the Directors considered a wide 

range of information relating to present and future conditions. 

These included financial plans covering the period 2021 to 2023, 

liquidity and funding forecasts and capital resources projections, 

all of which were prepared under base and stress scenarios.

In addition, the Directors considered the principal risks and 

uncertainties which could materially affect the Group’s future 

business performance and profitability and which are outlined on 

pages 50 to 53.

Directors Compliance Statement
As required by section 225(2) of the Companies Act 2014, 

the Directors acknowledge that they are responsible for securing 

the Company’s compliance with its relevant obligations (as 

defined in section 225(1) and section 1374). The Directors 

confirm that:

(a)  a compliance policy statement (as defined in section 225(3)

(a)) has been drawn up that sets out the Company’s policies 

and, in the Directors’ opinion, is appropriate to ensure 

compliance with the Company’s relevant obligations;
(b)  appropriate arrangements or structures that are, in the 

Directors’ opinion, designed to secure material compliance 

with the relevant obligations have been put in place; and

(c)  a review of those arrangements or structures has been 

conducted in the financial year to which this report relates.

AIB Group plc Annual Financial Report 2020Governance and Oversight 173

Directors’ and Secretary’s Interests in the 
share capital
The interests of the Directors and the Group Company Secretary 

Corporate governance
The Directors’ Corporate Governance report is set out on pages 

178 to 187 and forms part of this report. Additional information, 

in the share capital of the Company are shown in the Corporate 

disclosed in accordance with the European Communities 

Governance Remuneration statement on page 207.

Directors’ Remuneration
The Group’s policy with respect to Directors’ remuneration is 

included in the Corporate Governance Remuneration statement 

on pages 201 to 207. Details of the total remuneration of the 

Directors in office during 2020 and 2019 are shown in the 

Corporate Governance Remuneration statement on pages 201 

to 207.

Non-Financial Statement
Regulations on non-financial information, which were transposed 

into Irish law by the European Union (disclosure of Non-Financial 

and Diversity Information by certain large undertakings and 

groups) Regulations 2017 as amended by Statutory Instrument 

No. 410 of 2018, require that the Group reports on specific topics 

such as: environmental matters; social and employee matters; 

respect for human rights; and bribery and corruption (‘key 

non-financial matters’). The Group is committed to maintaining 

sustainable and ethically responsible corporate and social 

practices in every aspect of its business. The table included on 

pages 40 to 43 of the Annual Financial Report, together with 

the information it refers to, is intended to assist shareholders to 

understand the Group’s position on key non-financial matters. 

A description of the Group’s business model is included on pages 

4 to 6 of the Annual Financial Report and the table on pages 50 to 

53 summarises the linkage between the Group’s strategic pillars, 

the principal risks and uncertainties, and the Group’s material 

risks. The material risks primarily impacted by key non-financial 

matters include operational risk, credit risk, people and culture 

risk, regulatory compliance risk and conduct risk. Further details 

(Takeover Bids (Directive 2004/25/EC)) Regulations 2006, 

is included in the Schedule to the Group Directors’ report on 

pages 175 to 177. 

In accordance with Section 1097 and 1551 of the Companies 

Act 2014, the Directors confirm that a Board Audit Committee is 

established. Details on the Board Audit Committee’s membership 

and activities are shown on pages 188 to 192.

Political donations
The Directors of the Company have satisfied themselves that 
there were no political contributions that require disclosure under 
the Electoral Act 1997.

Accounting records
The measures taken by the Directors to secure compliance 

with the Company’s obligation to keep adequate accounting 

records include the use of appropriate systems and procedures, 

incorporating those set out within ‘Internal controls’ in the 

Corporate Governance report on pages 209 and 210, and the 

employment of competent persons. The accounting records 

are kept at the Company’s Registered Office at 10 Molesworth 

Street, Dublin 2, Ireland and at the principal addresses outlined 

on page 369.

Principal risks and uncertainties
Information concerning the principal risks and uncertainties facing 

the Group, as required under the terms of the European Accounts 

Modernisation Directive (2003/51/EEC) (implemented in Ireland 

by the European Communities (International Financial Reporting 

Standards and Miscellaneous Amendments) Regulations 2005), 

of the Group’s risk management governance and organisational 

is set out on pages 50 to 53. 

framework can be found on pages 80 to 86.

Substantial interests in the share capital
At 31 December 2020, the Company had been notified of the 

following substantial interests:

Branches outside the State
The Company has not established any branches since 

incorporation. However, the Company’s principal operating 

subsidiary, Allied Irish Banks, p.l.c., established branches in the 

 –

the Minister for Finance in Ireland holds 1,930,436,543 

United Kingdom and the United States of America.

ordinary shares representing 71.12% of the total voting rights 

attached to the issued share capital. 

 – Massachusetts Financial Services Company holds 

111,747,946 ordinary shares representing 4.11% of the total 

voting rights attached to the issued share capital.

There were no other interests disclosed to the Company in 

accordance with the Market Abuse Regulation and Part 5 of the 

Transparency Regulations and the related transparency rules 

during the period from 31 December 2020 to 4 March 2021.

AIB Group plc Annual Financial Report 2020Governance and Oversight 123456174

Governance and oversight –
Group Directors’ report for the financial year ended 31 December 2020

Auditor
The auditor, Deloitte Ireland LLP (“Deloitte”), were appointed to 

Statement of relevant audit information
Each of the persons who is a Director at the date of approval of 

the Group on 20 June 2013 following shareholder approval at 

this report confirms that: 

the 2013 Annual General Meeting on that date. Furthermore, 

(a)  so far as the Director is aware, there is no relevant audit 

Deloitte were re-appointed as auditor of the Company at the last 

information of which the Company’s auditor is unaware; and 

Annual General Meeting held on 29 April 2020 and shall hold 

(b)  the Director has taken all the steps that he/she ought to have 

office until the conclusion of the next Annual General Meeting of 

taken as a Director in order to make himself/herself aware 

the Company pursuant to section 382 of the Companies Act 2014. 

of any relevant audit information and to establish that the 

Their continued appointment will be proposed to the shareholders 

Company’s auditor is aware of that information. 

for approval at the next Annual General Meeting. Deloitte have 

indicated a willingness to continue in office in accordance with 

This confirmation is given and should be interpreted in 

section 383(2) of the Companies Act 2014.

accordance with the provisions of section 330 of the Companies 

Act 2014.

Other information
Other information relevant to the Group Directors’ report may be found in the following pages of the report:

2020 Results – Financial Performance 

Risk management 

Non-adjusting events after the reporting period 

Page

2

79 to 170

351

The Group Directors’ report for the financial year ended 31 December 2020 comprises these pages and the sections of the report referred to 

under ‘Other information’ above, which are incorporated into the Group Directors’ report by reference. 

Brendan McDonagh
Deputy Chair

Colin Hunt
Chief Executive Officer 

4 March 2021

AIB Group plc Annual Financial Report 2020Governance and Oversight  
 
 
Governance and oversight –
Schedule to the Group Directors’ report for the financial year ended 31 December 2020

175

Additional information required to be contained in the 
Directors’ Annual Report by the European Communities 
(Takeover Bids (Directive 2004/25/EC)) Regulations 2006.

As required by these Regulations, the information contained 
below represents the position of the Company as of 
31 December 2020.

Capital structure
The authorised share capital of the Company is € 2,500,000,000 
divided into 4,000,000,000 ordinary shares of € 0.625 each 
(‘Ordinary Shares’). The issued share capital of the Company is 
2,714,381,237 Ordinary Shares of € 0.625 each.

Rights and obligations of each class of share
The following rights attach to Ordinary Shares:
 –

 –

 –

 –

 –

 –

 –

the right to receive duly declared dividends, in cash or, where 
offered by the Directors, by allotment of additional Ordinary 
Shares;
the right to attend and speak, in person or by proxy, at general 
meetings of the Company;
the right to vote, in person or by proxy, at general meetings of 
the Company having, in a vote taken by a show of hands, one 
vote, and, on a poll, a vote for each Ordinary Share held;
the right to appoint a proxy, in the required form, to attend 
and/or vote at general meetings of the Company;
the right to receive, (by post or electronically), at least 21 days 
before the Annual General Meeting, a copy of the Directors’ 
and Auditor’s reports accompanied by copies of the balance 
sheet, profit and loss account and other documents required 
by the Companies Act to be annexed to the balance sheet or 
such summary financial statements as may be permitted by 
the Companies Act;
the right to receive notice of general meetings of the 
Company; and
in a winding-up of the Company, and subject to payments of 
amounts due to creditors and to holders of shares ranking in 
priority to the Ordinary Shares, repayment of the capital paid 
up on the Ordinary Shares and a proportionate part of any 
surplus from the realisation of the assets of the Company.

There is, attached to the Ordinary Shares, an obligation for the 
holder, when served with a notice from the Directors requiring 
the holder to do so, to inform the Company in writing within not 
more than 14 days after service of such notice, of the capacity 
in which the shareholder holds any share of the Company and, 
if such shareholder holds any share other than as beneficial 
owner, to furnish in writing, so far as it is within the shareholder’s 
knowledge, the name and address of the person on whose behalf 
the shareholder holds such share or, if the name or address of 
such person is not forthcoming, such particulars as will enable or 
assist in the identification of such person, and the nature of the 
interest of such person in such share. Where the shareholder 
served with such notice (or any person named or identified by a 
shareholder on foot of such notice) fails to furnish the Company 
with the information required within the time period specified, 
the shareholder shall not be entitled to attend meetings of the 
Company, nor to exercise the voting rights attached to such 
share, and, if the shareholder holds 0.25% or more of the issued 

Ordinary Shares, the Directors will be entitled to withhold payment 
of any dividend payable on such shares, and the shareholder will 
not be entitled to transfer such shares except by sale through 
a Stock Exchange to a bona fide unconnected third party. Such 
sanctions will cease to apply after not more than seven days 
from the earlier of receipt by the Company of notice that the 
member has sold the shares to an unconnected third party or due 
compliance, to the satisfaction of the Company, with the notice 
served as provided for above.

Restrictions on the transfer of shares
Save as set out below, there are no limitations in Irish law or in 
the Company’s Constitution on the holding of Ordinary Shares, 
and there is no requirement to obtain the approval of the 
Company, or of other holders of Ordinary Shares, for a transfer of 
Ordinary Shares.

The Ordinary Shares are, in general, freely transferable, but 
the Directors may decline to register a transfer of Ordinary 
Shares upon notice to the transferee, within two months after the 
lodgement of a transfer with the Company, in the following cases: 
i.  a lien held by the Company on the shares;
ii.  a purported transfer to an infant or a person lawfully declared 
to be incapable for the time being of dealing with their affairs; 
or

iii.  a single transfer of shares which is in favour of more than four 

persons jointly.

Ordinary Shares held in certificated form are transferable upon 
production to the Company’s Registrar of the original share 
certificate and the usual form of stock transfer duly executed by 
the holder of the shares.

Shares held in uncertificated form are transferable in accordance 
with the rules or conditions imposed by the operator of the 
relevant system that enables title to the Ordinary Shares to be 
evidenced and transferred without a written instrument, and in 
accordance with the Companies Act 2014.

The rights attaching to Ordinary Shares remain with the transferor 
until the name of the transferee has been entered on the Register 
of Members of the Company. 

Exercise of rights of shares in employee share schemes
The AIB Approved Employee Profit Sharing Scheme 1998 and the 
Allied Irish Banks, p.l.c. Share Ownership Plan (UK) provide that 
voting rights in respect of shares held in trust for employees who 
are participants in those schemes are, on a poll, to be exercised 
only in accordance with any directions in writing by the employees 
concerned to the Trustees of the relevant scheme. Following the 
establishment of the Company, the shares previously held in trust 
in Allied Irish Banks, p.l.c. were exchanged, on a one-for-one 
basis, for new shares in the Company.

AIB Group plc Annual Financial Report 2020Governance and Oversight 123456176

Governance and oversight –
Schedule to the Group Directors’ report for the financial year ended 31 December 2020

Deadlines for exercising voting rights
Voting rights at general meetings of the Company are exercised 

when the Chair puts the resolution at issue to a vote of the 

meeting. A vote decided by a show of hands is taken forthwith. 

A vote taken on a poll for the election of the Chair or on a 

 – One-third of the Directors for the time being (or, if their 

number is not three or a multiple of three, not less than one-

third) are obliged to retire from office at each Annual General 
Meeting on the basis of the Directors who have been longest 

in office since their last appointment. While not obliged to do 

question of adjournment is also taken forthwith, and a poll on any 

so, the Directors have, in recent years, adopted the practice 

other question is taken either immediately or at such time (not 

of all (those wishing to continue in office) offering themselves 

being more than 30 days from the date of the meeting at which 

for re-election at the Annual General Meeting.

the poll was demanded or directed) as the Chair of the meeting 

 – A person is disqualified from being a Director, and their 

directs. Where a person is appointed to vote for a shareholder 

office as a Director ipso facto vacated, in any of the following 

as proxy, the instrument of appointment must be received by the 

Company not less than 48 hours before the time appointed for 

circumstances:
 –

if at any time the person has been adjudged bankrupt or 

holding the meeting or adjourned meeting at which the appointed 

has made any arrangement or composition with his/her 

proxy proposes to vote, or, in the case of a poll, not less than 

creditors generally;

48 hours before the time appointed for taking the poll.

 –

if found to no longer have adequate decision making 

Rules concerning amendment of the Company’s 
Constitution
As provided in the Companies Act 2014, the Company may, 

by special resolution, alter or add to its Constitution. A resolution 

is a special resolution when it has been passed by not less than 

three-fourths of the votes cast by shareholders entitled to vote 

and voting in person or by proxy, at a general meeting at which 

not less than 21 clear days’ notice specifying the intention to 

propose the resolution as a special resolution, has been duly 

given. A resolution may also be proposed and passed as a special 

resolution at a meeting of which less than 21 clear days’ notice 

has been given if it is so agreed by a majority in number of the 

members having the right to attend and vote at any such meeting, 

being a majority together holding not less than 90% in nominal 

value of the shares giving that right.

Rules concerning the appointment and replacement of 
Directors of the Company
 – Other than in the case of a casual vacancy, Directors are 

appointed on a resolution of the shareholders at a general 

meeting, usually the Annual General Meeting.

 – No person, other than a Director retiring at a general 

meeting is eligible for appointment as a Director without 

a recommendation by the Directors for that person’s 

appointment unless, not less than 42 days before the date 

of the general meeting, written notice by a shareholder duly 

qualified to be present and vote at the meeting of the intention 

to propose the person for appointment, and notice in writing 

signed by the person to be proposed of willingness to act, 

if so appointed, have been given to the Company.
 – A shareholder may not propose himself or herself for 

appointment as a Director.

 – The Directors have the power to fill a casual vacancy or to 

appoint an additional Director (within the maximum number 

of Directors fixed by the Company in a general meeting), 

and any Director so appointed holds office only until the 
conclusion of the next Annual General Meeting following his/
her appointment, when the Director concerned shall retire, 

but shall be eligible for reappointment at that meeting.

capacity in accordance with law;

 –

if the person be prohibited or restricted by law from being 

a Director;

 –

if, without prior leave of the Directors, he/she be absent 

from meetings of the Directors for six successive months 

(without an alternate attending) and the Directors resolve 

that his/her office be vacated on that account;

 –

if, unless the Directors or a court otherwise determine, he/

she be convicted of an indictable offence;

 –

if he/she be requested, by resolution of the Directors, 

to resign his/her office as Director on foot of a unanimous 

resolution (excluding the vote of the Director concerned) 

passed at a specially convened meeting at which every 

Director is present (or represented by an alternate) 

and of which not less than seven days’ written notice of 

the intention to move the resolution and specifying the 

grounds therefore has been given to the Director; or

 –

if he/she has reached an age specified by the Directors 

as being that at which that person may not be appointed 

a Director or, being already a Director, is required to 

relinquish office and a Director who reaches the specified 

age continues in office until the last day of the year in 

which he/she reaches that age.

 –

In addition, the office of Director is vacated, subject to any 

right of appointment or reappointment under the Company’s 
Constitution, if:

 –

not being a Director holding for a fixed term an executive 

office in his/her capacity as a Director, he/she resigns 

their office by a written notice given to the Company, upon 

the expiry of such notice; or

 –

being the holder of an executive office other than for a 

fixed term, the Director ceases to hold such executive 

office on retirement or otherwise; or

 –

the Director tenders his/her resignation to the Directors 

and the Directors resolve to accept it; or

 –

the Director ceases to be a Director pursuant to any 

provision of the Company’s Constitution.

AIB Group plc Annual Financial Report 2020Governance and Oversight 177

 – Notwithstanding anything in the Company’s Constitution or 

in any agreement between the Company and a Director, 

the Company may, by ordinary resolution of which extended 

notice has been given in accordance with the Companies Act 

2014, remove any Director before the expiry of his/her period 

of office.

 – The Minister for Finance has the power to nominate 

two Non-Executive Directors in accordance with the 

Relationship Framework between the Group and the State 

and certain provisions as outlined therein. The Relationship 

Framework is available on the Group’s website at 

https://aib.ie/investorrelations.

The powers of the Directors
Under the Company’s Constitution, the business of the Company 

is to be managed by the Directors, who may exercise all 

the powers of the Company subject to the provisions of the 

Companies Act, the Constitution of the Company, and to any 

directions given by special resolution of a general meeting. 

The Company’s Constitution further provides that the Directors 

may make such arrangements as may be thought fit for the 

management, organisation and administration of the Company’s 

affairs, including the appointment of such executive and 

administrative officers, managers and other agents as they 

consider appropriate, and may delegate to such persons (with 

such powers of sub-delegation as the Directors shall deem fit) 

such functions, powers and duties as the Directors may deem 

requisite or expedient.

AIB Group plc Annual Financial Report 2020Governance and Oversight 123456178

Governance and Oversight

AIB Group plc Annual Financial Report 2020

Governance and oversight –
Corporate Governance report

2020 was an unprecedented year for 
2020 was an unprecedented year for 

the Group. The Board recognises the resilience 
and commitment of our colleagues to delivering 
for our customers and other stakeholders during 
these times.

Brendan McDonagh, 
Deputy Chair

Deputy Chair’s introduction

Dear Shareholder,

On behalf of the Board, I am pleased to present our Corporate 
Governance Report for 2020. This report should be read in 
conjunction with the ‘Governance in Action’ section at the start of 
this Annual Financial Report and the Board Committee Reports 
which follow. 

Further information on governance practices in place in the Group 
are available on the Group’s website (www.aib.ie/investorrelations). 

This report provides statements of compliance with our key 
corporate governance requirements and is presented under the 
headings of the UK Corporate Governance Code 2018.

The Board continually seeks to adhere to the various applicable 
requirements as well as the underlying principles and ways 
of working recommended by those requirements to enhance 
accountability and transparency and ensure the Group’s 
stakeholders are at the fore of the Board’s decision making.

I am pleased that, in spite of the unprecedented events of 2020, 
the Board and the Group has operated within an effective and 
robust corporate governance environment. 

Brendan McDonagh

Deputy Chair

Corporate Governance Framework
Statements of Compliance
This report, in conjunction with the Statement of Directors’ 
Responsibilities, Corporate Governance Remuneration Statement, 
Risk Governance section of the Risk Management Framework 
report and the Statement on Internal Control sets out the Group’s 
approach to governance in practice, the work of the Board and its 
Committees and explains how the Group applied the principles of 
the Central Bank of Ireland’s Corporate Governance Requirements 
for Credit Institutions 2015 (the ‘2015 Requirements’), European 
Union (Capital Requirements) Regulations 2014 (S.I. 158/2014) 
(‘CRD’) and UK Corporate Governance Code 2018 (the ‘Code’) 
during 2020 under the headings prescribed under the Code. 
Further detail is set out below. 

Central Bank of Ireland’s Corporate Governance Requirements 
for Credit Institutions 2015 and European Union (Capital 
Requirements) Regulations 2014
As a financial holding company, AIB Group plc is not directly 
required to comply with the 2015 Requirements (which are publicly 
available on www.centralbank.ie). However, Allied Irish Banks, p.l.c., 
the principal subsidiary of AIB Group plc, is a credit institution and 
is subject to the 2015 Requirements, including compliance with 
requirements specifically relating to ‘high impact institutions’ and 
additional corporate governance obligations on credit institutions 
deemed significant for the purposes of the CRD (which is publicly 
available on www.irishstatutebook.ie). 

As the governance structures of AIB Group plc and Allied Irish 
Banks, p.l.c. are mirrored and acknowledging the importance of 
adherence to the 2015 Requirements, the compliance status of 
Allied Irish Banks, p.l.c. and the applicable corporate governance 
aspects of the CRD is noted herein. 

Allied Irish Banks, p.l.c. complied with all of the 2015 Requirements 
and with the corporate governance aspects of the CRD with 
the exception of the 2015 Requirement 8.1 that there “shall be 
a Chairman appointed to the Board”. Mr Richard Pym retired 
as Chair in March 2020. There is a search process underway 
for the identification and appointment of a successor and an 
announcement will be made in due course. The Deputy Chair has, 
at the Board’s request, carried out the role and responsibilities of a 
Chair in the period since and has undertaken to continue to do so 
until such time as an individual, approved to hold the role of Chair 
of the Board under the Central Bank of Ireland’s Fitness and Probity 
Standards, is in role.

 
 
179

UK Corporate Governance Code 2018
AIB Group plc, by virtue of its primary listing on the Main Securities Market of the Euronext Dublin Stock Exchange and its premium listing 

on the Main Market of the London Stock Exchange, is subject to the provisions of the Code (which is publicly available on www.frc.org.uk). 

Throughout the year ended 31 December 2020, the Group applied the principles and complied with all provisions of the Code other than 

in instances related to Section 5: Remuneration, in particular Principles R and Provisions 36, 37 and 38. The rationale for this, along with a 

material enhancement to existing processes, are set out below:

Provisions to “Explain” under the Code “Comply or Explain” 

Rationale

process

Principle R: Exercise of independent judgement and discretion 
when authorising remuneration outcomes.

Provision 36: Remuneration schemes should promote long term 
shareholdings by executive directors that support alignment with 
long term shareholder interests. 

Provision 37: Remuneration schemes and policies should enable 
the use of discretion to override formulaic outcomes. 

Provision 38: The pension contribution rates for executive 
directors, or payments in lieu, should be aligned with those 
available to the workforce.

Due to certain agreements in place with the Irish State, variable 
remuneration structures are not generally permitted and, as 
such, Principle R and certain associated provisions (particularly 
Provisions 36 and 37) are outside of the Board’s sphere of 
influence or control. Further detail on the background to these 
restrictions be found in the Corporate Governance Remuneration 
Statement on pages 201 to 207. 

In relation to Provision 38, the current pension arrangements 
are considered to be fair due to the remuneration restrictions in 
place at this time. The rates of contribution for Executive Directors 
and all employees are fully transparent and are set out in the 
Corporate Governance Remuneration Statement on pages 201 
to 207.

Provision materially enhanced throughout 2020

Rationale

In addition to the many existing avenues for workforce 
engagement in place across the Group and to further strengthen 
the Group’s compliance with Provision 5, the Board has 
designated Ms Elaine MacLean as the Non-Executive Director 
who will engage directly with employees, on behalf of the Board, 
in order to enhance the ‘employee voice’ at the Board table when 
making decisions. As part of the role, Ms MacLean will provide 
updates to the Board on her engagement with the workforce at 
regular intervals.

The Board ensures a clear division of responsibilities between the 

Chair, who is responsible for the overall leadership of the Board 

and for ensuring its effectiveness, and the CEO, who manages 

and leads the business. No one individual has unfettered powers 

of decision. Key roles and responsibilities are clearly defined, 

documented and communicated to key stakeholders via the 

Group’s website. The Board is supported in executing its duties 

by a number of Board and Advisory Committees. 

Whilst arrangements have been made by the Directors for the 

delegation of the management, organisation and administration 

of the Group’s affairs, certain matters are reserved specifically 

for decision by the Board which are reviewed at least 

annually to ensure they remain relevant and are available at 

https://aib.ie/investorrelations/about-aib/corporate-governance.

Provision 5: Workforce engagement mechanisms.

Irish Corporate Governance Annex
Additional obligations apply to the Group under the Irish 
Corporate Governance Annex (publicly available on www.ise.ie), 
which applies to relevant Irish companies with a primary listing 
on the Main Securities Market of the Euronext Dublin Stock 
Exchange. The Group is fully compliant with the Irish Corporate 
Governance Annex.

Board Leadership and Company Purpose
Role of the Board
The Group is headed by an effective Board which is collectively 

responsible for the long term, sustainable success of the Group, 

generating value for shareholders and contributing to wider 

society. The Board, including the Chief Executive Officer, is 

supported by the Executive Committee, being the most senior 

management committee of the Group. The Executive Committee 

has primary responsibility for the day-to-day operations of, and 

the development of strategy for the Group.

The Board supports, and strives to operate in accordance with, 
the Group’s purpose and values at all times and challenges 
Management as to whether the purpose, values and strategic 
direction of the Group align with its desired culture, or if they do 
not, whether there are options to mitigate negative stakeholder 
impacts. 

AIB Group plc Annual Financial Report 2020Governance and Oversight 123456180

Governance and oversight –
Corporate Governance report

Board Focus
Supporting our customers and our employees through the COVID-19 pandemic dominated the Board agenda through the majority of the 
year. Notwithstanding that, the Board continued to execute its business as usual duties, and also focused on a number of additional ad hoc 
matters. The following is a high level overview of material matters considered by the Board throughout the year:

Financial

2021-2023 Financial Plan

2019 results and analyst presentations

Dividend considerations

Macroeconomic environment

Expected Credit Losses

ICAAP/ILAAP

Quarterly Trading Updates

2020 Half-Yearly Financial Report

Regulatory 

FSPO decision upholding a customer 
compliant re tracker mortgages and its 
subsequent application to wider cohort of 
customers

Regulatory engagement updates

Outcome of Supervisory Review and 
Evaluation Process

Related Party Lending

Market Abuse Regulation

Anti-Money Laundering and Criminal 
Terrorist Financing Updates 

PSD2 Implementation

Strategy

Oversight of the Group’s response to 
COVID-19 to include Policy Derogations

Open Banking Programme

Culture and Values

People updates

Culture Evolution Programme Updates

Sustainability Report and Conference

Strategic Review and new Medium Term 
Targets including Property strategy

Employee communication and COVID-19 
related supports

NPE Strategy

Brexit

Vulnerable Customer Programme

Central Securities Depository Migration 
and related Extraordinary General 
Meeting

Risk Management 

Group Risk Appetite Statement

Material Risk Assessments

Business Credit Accounting Programme

Recovery Planning and Resolution

Sustainability ambition

Governance 

External Board Effectiveness Evaluation

Establishment of Technology and 
Data Advisory Committee

Corporate Governance Frameworks

Board Succession including Chair Search

Risk Policies and Frameworks

Pillar 3 Reporting 

Cyber Security and E-Fraud Reports

Regular Updates 

Executive Management Update

Business and Financial Performance

Tracker Mortgage Review Programme

Chair’s Activities

Board Committee Updates

Group Company Secretary Updates

Matters considered by the Board Committees, which in certain cases were also considered by the Board as a whole, are detailed in 

individual Board Committee reports which follow over pages 188 to 200. 

Conflicts of Interest
The Board approved Code of Conduct and Conflicts of Interest 

Policy sets out how actual, potential or perceived conflicts of 

interest are to be evaluated, reported and managed to ensure 

that Directors act, and are seen to act, at all times in the best 

interests of the Group and its stakeholders. Executive Directors, 

as employees of the Group, are also subject to the Group’s Code 

of Conduct and Conflicts of Interests Policy for employees.

Stakeholder Engagement
The five principal stakeholder groups in AIB are Customers, 
Employees, Investors, Society, and the Group’s Regulators. In order 
for the Group to meet its responsibilities to its stakeholders, the 
Board strives to ensure effective engagement with these parties. 

The Group engages with stakeholders through various means 
such as face-to-face meetings including scheduled meetings 
and out of course meetings on specific topics, research, media 
engagement, the Group’s in-house experts liaising directly with 
associated business, public or charitable groups and participation 
in expert fora and events. Extensive stakeholder engagement was 
previously undertaken in 2019 as part of the Group’s sustainability 
materiality exercise and work continues to deliver against the 
sustainability strategy, operating framework and plan developed 
from the results of this exercise.

The Annual General Meeting (‘AGM’) is an opportunity for 
shareholders to hear directly from the Board on the Group’s 
performance and strategic direction and, importantly, to ask 

questions. Details in relation to the 2021 AGM along with other 
shareholder-related information can be found on page 361 and on 
the Group’s website at http://aib.ie/investorrelations.

Further details on the Group’s stakeholder engagement can be 
found on pages 46 and 47. 

Relationship with the Irish State
The Group received significant support from the Irish State (the 
‘State’) in the context of the financial crisis due to its systemic 
importance to the Irish financial system. Following a reduction in 
its shareholding during 2017, the State now holds 71.12% of the 
issued ordinary shares of AIB Group plc.

The relationship between the Group and the State is governed by 
a Relationship Framework. Within the Relationship Framework, 
with the exception of a number of important items requiring advance 
consultation with or approval by the State, the Board retains 
responsibility and authority for all of the operations and business 
of the Group in accordance with its legal and fiduciary duties and 
retains responsibility and authority for ensuring compliance with the 
regulatory and legal obligations of the Group. 

In considering the matters reserved for the Board, it should be 
noted that certain of those matters require advance consultation 
with, or consent from, the Minister for Finance. The conditions 
under which such prior consultation or approvals are required 
are outlined in the Relationship Framework which is available on 
the Group’s website at https://aib.ie/investorrelations/about-aib/
relationship-with-irish-state. 

AIB Group plc Annual Financial Report 2020Governance and Oversight Division of Responsibilities
Key Roles and Responsibilities

Chair and Deputy Chair
The Chair leads the Board, setting its agenda, ensuring Directors 
receive adequate and timely information, facilitating the effective 
contribution of Non-Executive Directors and ensuring the ongoing 
training and development of all Directors.

The Deputy Chair deputises for the Chair and is available to the 
Directors for consultation and advice.

Mr Brendan McDonagh, in his capacity as Deputy Chair, has led 
the Board since Mr Richard Pym’s retirement on 6 March 2020 
and has delegated authority from the Board to carry out the duties 
of the Chair as required. The search process to identify the next 
Chair of the Board is ongoing.

Mr McDonagh’s biographical details are available on page 54.

Senior Independent Director
Ms Carolan Lennon succeeded Mr Tom Foley as Senior 
Independent Director on his retirement on 29 April 2020. 
As Senior Independent Director, Ms Lennon acts as a conduit 
for the views of shareholders and is available as an alternate 
point of contact to address any concerns or issues they feel have 
not been adequately dealt with through the usual channels of 
communication. Ms Lennon is leading the process to identify the 
next Chair of the Board. Her biographical details are available on 
page 54.

Independent Non-Executive Director
Independent Non-Executive Directors represent a key layer 
of oversight, scrutinising the performance of Management in 
meeting agreed objectives and monitoring against performance. 
Biographical details are available for each Independent 
Non-Executive Director on pages 54 and 55.  

181

Chief Executive Officer (CEO) 
Dr Colin Hunt manages the Group on a day-to-day basis and 
makes decisions on matters affecting the operation, performance 
and strategy of the Group’s business. The Executive Committee 
assists and advises him in reaching decisions on the Group’s 
strategy, governance and internal controls, performance and risk 
management. Dr Hunt was appointed with effect from 8 March 
2019 and his biographical details are available on page 55.

Group Company Secretary
The Directors have access to the advice and services of Mr Conor 
Gouldson, the Group Company Secretary, who advises the Board 
on all governance matters, ensuring that Board procedures are 
followed and that the Group is in compliance with applicable rules 
and regulations. Mr Gouldson was appointed with effect from 
1 May 2020, replacing Ms Helen Dooley who resigned from the 
role as of that date. Ms Dooley continues in her role as Group 
General Counsel and member of the Executive Committee.

Board and Advisory Committees
The Board is assisted in the discharge of its duties by a number 
of Board Committees, whose purpose is to consider, in greater 
depth than would be practicable at Board meetings, matters 
for which the Board retains responsibility. Each Committee 
operates under terms of reference approved by the Board and 
their terms of reference are available on the Group’s website at 
http://aib.ie/investorrelations.

The governance structure is available on page 44 and reports 
from the Board Audit Committee, the Board Risk Committee, 
the Nomination and Corporate Governance Committee and the 
Remuneration Committee are presented later in this Annual 
Financial Report. 

In addition to the four main Board Committees, the Board has 
a Sustainable Business Advisory Committee and, in 2020, 
established a Technology and Data Advisory Committee. Each of 
the advisory committees comprise of Non-Executive Directors and 
members of senior management from relevant business areas.

The Sustainable Business Advisory Committee supports the execution of the Group’s sustainability strategy. Its remit includes the 
development and safeguarding of the Group’s ‘social license to operate’, such that the Group plays its part in helping its customers 

prosper as an integral component of the Group’s business and operations. The Chair of the Sustainable Business Advisory Committee 

provides a brief overview of the Committee’s work throughout 2020 below. 

“Creating a more sustainable future for the Group and the communities in which we operate in Ireland 

continues to be a key area of focus for AIB and the Board. Work on the current sustainability plan commenced 

in 2019 with extensive stakeholder engagement. Feedback from that materiality exercise helped inform the 

development of the Group’s sustainability strategy, operating framework and plan and we are now in the 

process of delivering against these items. Over the past year we have made considerable progress in reducing 

the carbon footprint of our own operations as well as advancing products that enable our customers to make 

the same journey. We have also made a significant commitment to being carbon neutral by 2030, using a 

net-zero approach, and set out an ambition for 70% of new lending to be green in that timeframe too.

Notwithstanding our progress and industry recognition, we know that we can and must do more to advance 

the sustainability agenda. Sustainability forms a central part of AIB’s strategy and as Chair of the Sustainable 

Business Advisory Committee my role, and the role of the Committee, has been to ensure that behind the 

strategy is a plan of action that is delivering and is continually tested and challenged to drive meaningful change.”

Helen Normoyle, Chair of the Sustainable Business Advisory Committee

AIB Group plc Annual Financial Report 2020Governance and Oversight 123456182

Governance and oversight –
Corporate Governance report

The Technology and Data Advisory Committee was constituted in September 2020 in recognition of the Group’s substantial investment 
into areas touching on or impacted by technology and data as agreed under the Annual Investment Plan in the short to medium term. 
The Committee is appointed by the Board to assist in fulfilling its oversight responsibilities by reviewing and challenging the strategy, 
governance and execution of such matters. The Committee met three times in 2020 and, inter alia, reviewed the proposals to deliver a 
new business credit accounting platform across the Group and focused on reviewing the technology and data elements of the Group 
Strategy and Investment Planning proposals. The Chair of the Technology and Data Advisory Committee provides a brief overview of 
the Committee’s work throughout 2020 below.

“The growing complexity of technology and data requirements continues to place increasing obligations on 
the Board. To ensure the Board has sufficient oversight of, and insight into, such matters as well as being 
appropriately positioned to make key related decisions, I was delighted to take the lead on the establishment 
of the Technology and Data Advisory Committee and be appointed its Chair. 

I envisage that through the Committee’s work, supported by the established Management teams, we will 
continue to assist the Board by providing appropriate oversight and constructive challenge of the strategy, 
operational effectiveness and governance of technology and data matters. I am pleased that, in the relatively 
short timeframe since the Committee was established in September 2020, we have gained a deeper 
understanding of many of the key technology and data related initiatives underway across the Group and, 
as a result, the Committee was well positioned to support the Board in reviewing related proposals through the 
2020 Strategy review cycle.”

Ann O’Brien, Chair of the Technology and Data Advisory Committee

Board Meetings
In 2020, 29 Board meetings were held being a substantial increase on previous years. The Chair and the Chairs of each Committee ensure 
Board and Committee meetings are structured to facilitate open discussion, constructive challenge and debate. The Board receives a 
comprehensive Executive Management report each month. The remainder of its agenda is built from the indicative annual work programme 
which includes strategic items, any activities out of the ordinary course of business, requested in depth reviews and scheduled updates 
on key projects. There is a set escalation process in place through Executive and Board Committees which ensures the Board receives 
the necessary information at the appropriate time to enable the right decisions to be taken. The Chair leads the agenda setting process, 
supported by the CEO and Group Company Secretary. 

In its work, the Board is supported by its Committees which make recommendations where appropriate on matters delegated to them 
under their respective Terms of Reference. Each Committee Chair provides an update to the Board on matters discussed or decided at the 
preceding Committee meeting.

Attendance at the Board and Board Committee meetings is outlined below. The Non-Executive Directors also met throughout the year, in the 
absence of Executive Directors or other members of Management. 

Board

Board Audit  
Committee

Board Risk  
Committee

Eligible to 
attend

Attended

Eligible to 
attend

Attended

Eligible to 
attend

Attended

Nomination and Corporate  
Governance Committee
Attended

Eligible to 
attend

Remuneration 
Committee

Eligible to 
attend

Attended

Brendan McDonagh

Carolan Lennon

Helen Normoyle

Sandy Kinney Pritchard

Ann O’Brien

Raj Singh

Elaine MacLean

Basil Geoghegan

Colin Hunt

Former Directors
Richard Pym 
resigned 6 March

Tom Foley
resigned 29 April

Tomás O’Midheach 
resigned 4 November

29

29

29

29

29

29

29

29

29

6

13

26

29

29

29

29

28

29

25

29

29

6

13

26

16

16

16

9

16

9

16

16

6

6

12

12

12

12

12

12

12

12

12

12

15

9

14

9

15

13

2

4

2

4

6

6

6

2

5

6

5

2

AIB Group plc Annual Financial Report 2020Governance and Oversight Professional Development and Continuous 
Education Programme
The Board’s professional development and continuous education 

programme continued in 2020 albeit in a virtual setting with 

a number of training sessions held during the year. Training 

topics included BCBS 239 Regulation, Internal Rating Based 

Models, Cyber Security Strategy, Resolution Planning, Safety 

and Wellbeing, Anti-Money Laundering and Fraud, Regulatory 

Accounting requirements, Directors’ Duties and the Market Abuse 

Regulations. Directors also have access to an online Corporate 

Governance Library and a suite of AIB Group specific online 

training courses.

A structured induction programme is ready to be delivered on 

the appointment of any incoming Director to include a series of 

meetings with senior management, relevant briefings together 

with any specific additional training identified during the course of 

the appointment of the individual. 

Access to Advice
There is a procedure in place to enable the Directors to take 

independent professional advice, at the Group’s expense, 

on matters concerning their role as Directors. The Group holds 

insurance cover to protect Directors and Officers against liability 

arising from legal actions brought against them in the course of 

their duties.

Composition, Succession and Evaluation
Board Composition
At 31 December 2020, the Board consisted of eight 

Non-Executive Directors and one Executive Director, being the 

Chief Executive Officer. 

A number of Board changes occurred during 2020 and to date in 

2021 which are detailed on page 172.

In addition to the appointment of Mr Fergal O’Dwyer in January 

2021, there are a number of other search processes underway to 

identify new Directors. A number of these searches have resulted 

in the selection of new Directors for whom regulatory fitness 

and probity assessments are ongoing. Further details will be 

announced in due course as appropriate. 

183

Board Succession Planning and Appointments
The review of the appropriateness of the composition of 
the Board and Board Committees is a continuous process, 
and recommendations are made based on merit and objective 
criteria, having regard to the collective skills, experience, 
independence and knowledge of the Board along with its diversity 
requirements. The Board Succession Plan is reviewed alongside 
the Board Skills Matrix by the Nomination and Corporate 
Governance Committee at each scheduled meeting to allow for 
proactive and continuous succession planning and, in turn, the 
timely commencement of Director search processes. The Board 
Succession Plan details planned Board composition as well as 
Board Committee membership, the likely tenure of Non-Executive 
Directors and upcoming actions to be undertaken.

In addressing appointments to the Board, a role profile for the 
proposed new Directors is prepared by the Group Company 
Secretary on the basis of the criteria laid down by the Nomination 
and Corporate Governance Committee, taking into account the 
existing skills and expertise of the Board and the anticipated time 
commitment required. The services of experienced third party 
professional search firms are retained for Non-Executive Director 
appointments where required and deemed necessary by the 
Nomination and Corporate Governance Committee. In all Director 
recruitment activity, the Group ensures a formal and rigorous 
process.

Prior to a recommendation for appointment of any given 
candidate, a comprehensive due diligence process is undertaken, 
which includes the candidate’s self-certification of probity 
and financial soundness, external checks and enhanced due 
diligence. The due diligence process enables the Nomination 
and Corporate Governance Committee to satisfy itself as to the 
candidate’s independence, fitness and probity, and capacity to 
devote sufficient time to the role. A final recommendation is made 
to the Board by the Nomination and Corporate Governance 
Committee.

The Relationship Framework specified by the Minister for Finance 
(the ‘Minister’), which governs the relationship between AIB 
and the Minister, on behalf of the Irish State as shareholder, 
requires the Group to consult with the Minister before appointing, 
reappointing or removing the Chair or Chief Executive Officer and 
in respect of any other proposed Board appointments. A Board-
approved Policy is in place for the assessment of the suitability 
of members of the Board, which outlines the Board appointment 
process, and is in compliance with applicable joint guidelines 
issued by the European Securities and Markets Authority and the 
European Banking Authority.

AIB Group plc Annual Financial Report 2020Governance and Oversight 123456184

Governance and oversight –
Corporate Governance report

Q&A with Fergal O’Dwyer, 
Non-Executive Director

Q: What did you think of the appointment, on-boarding and 
induction process to date?
A: In summary the appointment, on-boarding and induction 
process has been very comprehensive, open and co-operative 
with all members of the Board and the Executive Committee 
working closely with me.

I formally joined the Board as a Non-Executive Director at the end 
of January 2021 on receipt of the necessary regulatory approval. 
This was after a comprehensive process which began with initial 
interviews in late March 2020. It progressed to more detailed 
interviews, all virtual, with 5 of my fellow Board members including 
the Deputy Chair and Chair of the Board Audit Committee. 
The interviews were two-way discussions around mutual suitability 
for the role and were both open and probing. Having been given 
due consideration by the Nomination and Corporate Governance 
Committee, in June 2020, I was offered the role subject to the 
required regulatory process which I found to be necessarily 
comprehensive and thorough. 

From November 2020, I was pleased to be invited by the Deputy 
Chair and Chair of the Board Audit Committee to attend and 
observe a number of Board, Audit and Joint Audit and Risk 
committee meetings which included the November Group 
Strategy review. Attendance at these meetings was invaluable 
to me as it gave me great insight into the current challenges and 
opportunities for the Group, allowed me to meet my fellow Board 
members and the Executive Committee and introduced to me the 
culture that exists within the Group. 

Separately I have had quite a number of induction sessions 
with each member of the Executive Committee and other senior 
management members, with summary papers around what is 
“front of mind” acting as very useful agendas for these meetings. 
As a non-banker, further training around retail and corporate 
banking is also in hand. 

I am conscious that the above process has required a significant 
time commitment from my fellow Board members and Executive 
Committee and I thank them for their time, input, co-operation 
and openness. 

Q: As a new director what were your first impressions of AIB and 
its culture?
A: There have been numerous first impressions for me as a new 
Director of AIB – here are the stand-out ones:
•  How backing customers, colleagues and communities is front 
of mind for the Board and Management whilst streamlining 
and simplifying processes and maintaining a strong balance 
sheet. All papers presented to the Board or its various 
committees are linked directly to particular aspects of the 
Group’s five Strategic Pillars with a clear governance pathway 
detailing accountability and ownership for implementation. 

•  The passion, ability and commitment that is brought to the 

Group by a relatively new Management team with a diverse 
range of experience, both from within the financial services 
sector and other industries.

•  The focus on risk and the clear separation of the three lines 
of defence relating to risk. Related to this is the importance 
and significance of the Group Risk function or second line 
of defence. I am comforted that, where relevant, papers 
travelling to the Board or its Committees are supported by 
a separate paper from the second line of defence with their 
formal conclusions on the topic being discussed.

•  The ongoing commitment of investment to maintain 

and further develop a modern, resilient and flexible IT 
infrastructure in order to deliver the most digitally-enabled 
offering within the Irish banking market. 

•  The willingness of our people to co-operate and participate 

openly in ongoing supervisory engagement, including on-site 
inspections, thematic reviews and regular engagement with 
our regulators and the Board and senior management.

•  The collegiality that exists within and between the Board and 
the Executive Committee. Yes, there is challenge and yes 
there is pushback but the culture is one of openness and 
transparency.

I am excited about working with my colleagues on the Board and 
the Executive Committee as AIB continues to grow and develop 
in the years ahead.

AIB Group plc Annual Financial Report 2020Governance and Oversight Terms of appointment 
Non-Executive Directors are generally appointed for a three 
year term, with the possibility of renewal for a further three 
years on the recommendation of the Nomination and Corporate 
Governance Committee. Any additional term beyond six years 
will be subject to annual review and approval by the Board. 
In accordance with practice in recent years and the provisions of 
the Code, all Directors submit themselves for re-election at each 
Annual General Meeting. Details on the length of tenure of each 
Director is available from their appointment dates included in their 
biographies on pages 54 and 55.

Letters of appointment, as well as dealing with terms of 
appointment and appointees’ responsibilities, stipulate that a 
specific time commitment is required from Directors. Copies of 
Directors’ letters of appointment are available to shareholders for 
inspection at the Annual General Meeting and at the Registered 
Office during business hours on request from the Group Company 
Secretary. 

Time commitment 
Non-Executive Directors are required to devote such time 
as is necessary for the effective discharge of their duties. 
The estimated minimum time commitment set out in the terms of 
appointment is 30 to 60 days per annum including attendance at 
Committee meetings. 

Before being appointed, Directors disclose details of their other 
significant commitments along with a broad indication of the time 
absorbed by such commitments. Before accepting any additional 
external commitments, including other directorships that might 
impact on the time available to devote to their role, the agreement 
of the Chair and the Group Company Secretary, and in certain 
cases the Board as a whole and/or the Central Bank of Ireland, 
must be sought. 

Balance and Independence 
Responsibility has been delegated by the Board to the 
Nomination and Corporate Governance Committee for ensuring 
an appropriate balance of experience, skills and independence 
on the Board. Non-Executive Directors are appointed so as to 
provide strong and effective leadership and appropriate challenge 
to Management.

The independence of each Non-Executive Director is considered 
by the Nomination and Corporate Governance Committee prior to 
appointment and reviewed annually thereafter. It was determined 
that the following Non-Executive Directors in office during 2020, 
namely, Mr Tom Foley, Mr Basil Geoghegan, Ms Sandy Kinney 
Pritchard, Ms Carolan Lennon, Ms Elaine MacLean, Mr Brendan 
McDonagh, Ms Helen Normoyle, Ms Ann O’Brien and Mr Ranjit 
(Raj) Singh were independent in character and judgement and 
free from any business or other relationship with the Group that 
could affect their judgement. Upon his appointment in January 
2021, Mr Fergal O’Dwyer was also determined to be independent. 

In determining that they should properly be considered to be 
independent, the Board gave due regard to the following matters: 
the nature and history of the shareholding and the alignment of 
the Irish State’s interests with other shareholders, the nature of 
the individuals nominated and the process followed in identifying 

185

them for nomination, their performance and nature of their 
contribution to the business of and matters discussed at the 
Board and the Relationship Framework with the Irish State. 
The Board is satisfied that in carrying out their duties as Directors, 
Ms O’Brien and Mr Singh are able to exercise independent and 
objective judgement without external influence. The former Chair, 
Mr Richard Pym was determined as independent on appointment.

Diversity and Inclusion
Employee diversity and inclusion in the Group is addressed 
through policy, practices and values which recognise that a 
productive workforce comprises of different work styles, cultures, 
generations, genders and ethnic backgrounds. The Group has 
implemented a Diversity and Inclusion Code, further details of 
which can be found on page 41 of this Annual Financial Report. 
The Group opposes all forms of unlawful or unfair discrimination. 
The efficacy of related policy and practices and the embedding of 
the Group’s values is overseen by the Board. The Board has also 
set medium term Diversity and Inclusion objectives, supported by 
short term activities and actions.

A formal Board Diversity Policy is in place which sets out the 
approach to diversity on the Board and is available on the Group’s 
website at www.aib.ie/investorrelations. 

The Nomination and Corporate Governance Committee (the 
“Committee”) is responsible for developing measurable objectives 
to effect the implementation of this Policy and for monitoring 
progress towards achievement of the objectives. The Policy and 
performance relative to the target is reviewed annually by the 
Nomination and Corporate Governance Committee, in conjunction 
with Board succession and skills planning, and any proposed 
changes to the Policy are presented to the Board for approval.

The Board recognises that diversity in its widest sense is 
important, is inclusive of all individuals and is focused on ensuring 
a truly diverse board. The Board embraces the benefits of 
diversity among its members and through its succession planning, 
is committed to achieving the most appropriate blend and balance 
of diversity possible over time. 

In terms of implementation of the Board Diversity Policy, the 
Committee reviews and assesses the Group Board composition 
and has responsibility for leading the process for identifying and 
nominating, for approval by the Board, candidates for appointment 
as directors. In reviewing the Board composition, balance and 
appointments, the Committee considers candidates on merit 
against objective criteria and with due regard for the benefits of 
diversity, in order to maintain an appropriate range and balance 
of skills, experience and background on the Board and in 
consideration of the Group’s future strategic plans. Where external 
search firms are engaged to assist in a candidate search, they are 
requested to aim for a fair representation of both genders to be 
included in the initial list of potential candidates so the Committee 
have a balanced list from which to select candidates for interview. 
All director search processes during 2020 have been conducted in 
line with the Policy. 

At 31 December 2020, the percentage of females on the Board 
stood at 56% and thus exceeded the target of 30% set out in 
the Policy. 

AIB Group plc Annual Financial Report 2020Governance and Oversight 123456186

Governance and oversight –
Corporate Governance report

Board Effectiveness 
The Board conducts an annual evaluation of its effectiveness, and 

is required to have an external evaluation conducted once every 

three years. Having conducted internal evaluations in 2018 and 

2019, an external evaluation was undertaken in 2020 facilitated 

by Praesta Ireland. 

Praesta Ireland is an independent external consultancy firm, which 

has no other connection to the Group or individual Directors aside 

from providing leadership coaching services to the Group from time 

to time or where Praesta may have undertaken an evaluation for an 

external entity to which a Director was appointed. The evaluation 

and coaching services are provided independently by separate 

teams within Praesta Ireland. 

The various phases of the external performance evaluation 

process which commenced in August and concluded in December 

2020 are set out below. The evaluation included the Board and 

each of its Committees with the exception of the Technology and 

Data Advisory Committee due to its recent establishment. Overall, 

the final report was positive and demonstrated the strength of the 

Board and its Committees. 

The process was facilitated by members of the Praesta 
Ireland team who:

 – Met with the Deputy Chair to discuss the aims of the 

evaluation.

 – Attended and observed a meeting of the Board of 

Directors.

 – Reviewed a suite of key Board papers, governance 

documents and minutes.

 – Held structured one-to-one interviews with all Board 

members and all members of the Executive team and the 
Group Company Secretary.

 – Compiled and issued an extensive questionnaire to Board 
and Executive Committee members covering key aspects 
of Board effectiveness including the composition of the 
Board, the content of meetings, Board culture, dynamics 
and strategic focus.

 – Prepared an Effectiveness Evaluation Report and 

reviewed it with the Deputy Chair.

 – Prepared findings and proposed areas of enhancement.

 – Presented the final report and agreed actions at the 

December Board meeting. 

Arising from the evaluation process a number of 

recommendations were accepted by the Board and actions 

agreed which will be implemented throughout 2021 with regular 

check-ins to ensure progress is being made against these 

actions. 

The main recommendations and actions arising from the 
Praesta Ireland evaluation included:

 – Enhance reporting to the Board as to progress on the 

timely execution of the Group Strategy following the 
Board approval of the 2021–2023 Group Strategy in 
November 2020. 

 – Clarify and align as a Board on the desired outcomes for 

key stakeholder relationships. 

 –

Increase the number of meetings attended by 
Non-Executive Directors only, with an open agenda, 
to help reflect on key issues as well as support greater 
alignment and cohesion as a group, particularly while 
working remotely. Strengthen Board connection as a 
collective group and with the Executive Committee 
particularly given the period of virtual attendance at 
meetings due to COVID-19 restrictions.

 – Focus on how the Board agenda is set so that the 

right balance of attention on strategic, regulatory and 
commercial issues is maintained.

 – Other recommendations reflected actions already 
underway, for example, building Board culture, the 
continuing enhancement of Board papers and the rollout of 
the Board Succession Plan. 

The recommendations from the evaluation will be considered with 
regard to Board composition on an ongoing basis to ensure the 

current Board Succession Plan remains a live document. There 

were no significant skills gaps highlighted through the evaluation 

feedback beyond those already under consideration as part of the 

Board Succession Plan and ongoing search processes. 

Alongside this process, the Deputy Chair conducted evaluations 

of individual performance of each of the Non-Executive Directors 

and also led a discussion in private on the performance of the 

Chief Executive Officer with the Non-Executive Directors in 

December 2020. The outcome of these evaluations was positive, 

noting that each Director continues to contribute effectively. 

The outcome also aligned to the findings of the external 

evaluation which noted the strength of the Board as a whole. 

Each of the Board Committees and the Sustainable Business 
Advisory Committee considered the Board Evaluation report 

insofar as it related to that particular committee and adopted any 

actions considered necessary.

The Board also reviewed the actions arising from the 2019 

internal effectiveness evaluation and noted that each action had 

been satisfactorily completed. The existing Board priorities were 

maintained with some minor amendments to the descriptors to 

more accurately reflect the Group’s current focus.

AIB Group plc Annual Financial Report 2020Governance and Oversight 187

Audit, Risk and Internal Control
The Board has delegated responsibility for the consideration 
and approval of certain items pertaining to audit, risk and 
internal control to the Board Audit Committee and Board Risk 
Committee. Where required, topics will be referred onward to the 
Board as a whole for further discussion or approval. Information 
on the activities of the Board Audit Committee and Board Risk 
Committee can be found in their reports commencing on pages 
188 and 193 respectively.  

Remuneration
The Board has delegated responsibility for the consideration 
and approval of the remuneration arrangements of the Chair, 
Executive Directors, Executive Committee members, the Group 
Company Secretary and certain other senior executives to the 
Remuneration Committee. A group of senior management is 
responsible for recommending to the Board the fees to be paid 
to Non-Executive Directors within the limits set by shareholders 
in accordance with the Articles of Association. Information on the 
activities of the Remuneration Committee in 2020 can be found in 
the Remuneration report on pages 199 and 200. 

AIB Group plc Annual Financial Report 2020Governance and Oversight 123456188

Governance and Oversight

AIB Group plc Annual Financial Report 2020

Governance and oversight –
Report of the Board Audit Committee

In light of the COVID-19 pandemic, 2020 proved 
In light of the COVID-19 pandemic, 2020 proved 
to be a challenging year for the Committee, however, 
it was one in which the resilience of the organisation 
was proven. Oversight of internal controls and 
credit risk alongside reviewing the Group’s financial 
performance was a key consideration.

Sandy Kinney Pritchard, 
Committee Chair

Chair’s Overview
I am pleased to report on how the Board Audit Committee (“the 

welcome Ms Ann O’Brien to the Committee in May, and Mr Fergal 

O’ Dwyer to the Committee upon his appointment to the Board in 

Committee”) has discharged its responsibilities for the year ended 

early 2021. To ensure co-ordination of the work of the Committee 

31 December 2020. This report outlines the key areas of judgement 

with the Board Risk Committee, three members of the Committee 

regarding financial reporting including the conclusions reached by 

are also members of the Board Risk Committee, thus promoting 

the Committee. It also provides a overview of other material matters 

effective oversight of risk and finance considerations. Further to 

within the Committee’s remit. 

In what was an unprecedented year, the Committee spent a 

significant amount of time assessing the impact of COVID-19 on 

the Group’s credit risk profile. The calculation of credit impairment 

allowances proved demanding given the ongoing macroeconomic 

this common membership, a number of joint meetings of the 

Committee and the Board Risk Committee were held during the 

year. The biographies of the Committee members are set out on 

pages 54 and 55, with details of each Committee’s membership 

outlined on pages 182. 

uncertainty and evolving consensus. The modelling of the impact 

The Chief Financial Officer, Chief Risk Officer, Group Head of 

under IFRS 9 has presented challenges for banks given the 

Internal Audit and the Lead External Audit Partner from Deloitte 

impact on economies coupled with the substantial government 

normally attend all Committee meetings. 

supports underpinning recovery. The output of the ECL models 

resulted in a significant charge. These modelled outcomes were 

adjusted where appropriate to overcome the absence of historic 

data reference points and to address idiosyncratic outcomes in 

particular industry sectors resulting from COVID-19 impacts. 

A primary role for the Committee is to consider, upon assessment 

of the significant matters of accounting judgement, whether or 

not this annual report, taken as a whole, is considered to be a 

fair, balanced and understandable assessment of the Group’s 

financial position, and provides the necessary information for 

This resulted in a full year charge of € 1.46 billion. The Committee 

shareholders and stakeholders to assess the Group’s strategy, 

is satisfied with the overall level of ECL allowances and the 

performance and risks. The Committee is satisfied that based on 

process undertaken by Management in its determination. 

in depth discussion and review with Management, that this Annual 

Additional assurance was provided by the internal and external 

Financial Report meets these requirements. 

auditors, giving comfort to the Committee in terms of the 

robustness of the quantitative IFRS 9 model assessment as well as 

assurance that post model adjustments were appropriately applied.

Looking forward, in 2021, the Committee agreed with 

Management that a priority will be further calibration of ECL 

models and to address the unique nature of the COVID-19 

Oversight of the Group’s Internal Audit function is at the core 

economic scenarios and inherent data limitations.

of the Committees responsibility. I am happy to report that the 

selected candidate for the Group Head of Internal Audit role, 

referred to in the 2019 Annual Financial Report, received the 

necessary regulatory approval and was formally appointed in 

April 2020. I would also like to express my gratitude to the interim 

Group Head of Internal Audit for his professionalism, support and 

contribution during his time in that role.

Committee Membership
The Committee is currently comprised of five Non-Executive 

Directors, all of whom are considered by the Board to be 

independent and whom the Board have deemed have the skills, 

competence and recent and relevant financial experience to 

enable the Committee to discharge its responsibilities. Upon his 

retirement, and following a seven year tenure, Mr Tom Foley left 

the Committee in April 2020. I would like to take this opportunity to 

thank Tom for his significant contribution. We were also pleased to 

The Committee will also continue to apply enhanced oversight 

to the effectiveness of the Group’s internal controls and financial 

reporting systems with particular regard to the challenges 

presented by the COVID-19 pandemic.

I would like to take this opportunity to thank my fellow Committee 

colleagues for their continued support and diligence during this 

challenging year. 

Sandy Kinney Pritchard 

Committee Chair

 
 
189

Financial Reporting – Activities for the year 
A key responsibility for the Committee is the consideration of significant matters relating to the Annual Financial Report and in particular, 

key accounting judgements and disclosures which are subject to in-depth discussion with Management and Deloitte. These judgements are 

set out below and are disclosed in detail within Note 2 “Critical accounting judgements and estimates” on page 261, Note 36 “Provisions for 

liabilities and commitments” on page 301 and Note 43 “Contingent liabilities and commitments” on page 322.

Key Issue 

Committee Consideration

Committee Conclusion 

IFRS 9 and the 
Impairment of 
Financial Assets 

Expected Credit Losses (“ECL”) are modelled based on a range of forward 
looking information, which is reflective of Management’s view of potential 
future economic scenarios. The process for undertaking this assessment is 
complex in nature, and requires a significant degree of subjective judgement. 
The COVID-19 pandemic presented an additional challenge to this 
assessment. The key judgements applied by the Group in estimating ECL 
are as follows: 

The Committee agreed with 
Management that in 2021, 
a priority will be further 
calibration of ECL models and to 
address the unique nature of the 
COVID-19 economic scenarios 
and inherent data limitations. 

Following detailed assessment 
of the conclusions made by 
Management, and the approval 
of the underlying scenarios 
applied therein, the Committee 
is satisfied that the judgements 
and assumptions utilised in 
determining the total ECL 
provision of € 2,510 million at 
year end 31 December 2020 are 
appropriate. 

• 

• 
• 

• 

• 

• 

• 

• 

determining the criteria for a significant increase in credit risk and for 
being classified as credit impaired;
the definition of default;
choosing the appropriate models and assumptions for measuring ECL, 
e.g. PD, LGD and EAD and the parameters to be included within the 
models;
determining the life of a financial instrument and therefore, the period 
over which to measure ECL;
establishing the number and relative weightings for forward looking 
scenarios for each asset class and ECL;
assessing the sensitivity of ECL outcomes to different economic 
scenarios and specific cohorts to ensure related risks are captured within 
the overall outcome;
determining post-model adjustments using an appropriate methodology; 
and
assessing the impact of forbearance strategies on cash flows and 
therefore, the ECL allowance for restructured loans.

In assessing these key judgements, the Committee received regular 
updates from Management on the quarterly ECL outcome. Following the 
onset of COVID-19, the Committee held a number of joint meetings with 
the Board Risk Committee in order to review, challenge and subsequently 
approve the proposed changes to the macroeconomic scenarios in use in 
the ECL models, as well as the weightings applied to those scenarios and 
the appropriateness of same. These scenarios matured to reflect a range of 
possible outcomes, including the potential future impact of COVID-19 and of 
Brexit. The Committee also considered the appropriateness of adjustments 
made to the modelled outcome, which were supported by reasonable 
information known at the reporting date, which had not been incorporated 
into the initial modelled outcome due to limitations in the risk measurement 
methodology. 

The Committee reviewed regular reports from the Risk function on the 
outcome of assurance processes relating to ECL levels and the strength of 
the underlying governance in place to support the ECL calculation. 

The Committee has also reviewed the credit risk sensitivities and disclosures 
in the Risk Management section of this report, and is satisfied that these 
disclosures are fair, balanced and understandable. 

AIB Group plc Annual Financial Report 2020Governance and Oversight 123456190

Governance and oversight –
Report of the Board Audit Committee

Key Issue 

Committee Consideration

Committee Conclusion 

Going concern and 
long term viability 
(refer to the 
Viability Statement 
on pages 208 
and 209)

The Committee considered management’s assessment of the 
appropriateness of preparing the financial statements of the Group for the 
year ended 31 December 2020 on a going concern basis. In making this 
assessment, matters considered by the Committee included the strong 
capital base of the Group, noting that capital and liquidity ratios remained 
above minimum mandatory requirements, as well as the known and 
anticipated impact of COVID-19 on profitability levels.

The Committee also considered the evidence presented by Management 
in order to enable the Directors to make a Viability Statement for the Group 
for a specified period, taking account its current position, the prevailing 
economic and trading conditions and principal risks facing the Group.

Retirement Benefit 
Obligations

Deferred Taxation

Provisions for 
liabilities and 
commitments 

There is a significant degree of judgement in the calculation of retirement 
benefit liabilities. The Committee gave due consideration to the 
reasonableness of defined benefit obligations and of the underlying actuarial 
assumptions in use, including the discount rate, inflation rates and pensions 
in payments increases, and approved these assumptions as inputs in the 
calculation of the IAS 19 Pensions position for the Irish Defined Benefit 
pension schemes.

The Group has recognised deferred tax assets for unutilised losses of 
€ 2,763 million. The recognition of deferred tax assets is reliant on the 
assessment of future profitability of the Group, and significant judgements 
being made as to the projection of long term future profitability due to the 
period over which recovery extends. The Committee noted that the reduced 
forecast profitability levels resulted in an increase to the period of utilisation 
of the deferred tax asset. It is assessed that it will take in excess of 25 years 
for the deferred tax assets to be utilised. In considering the utilisation period 
the Committee noted that this is subject to economic growth rates and the 
effect of idiosyncratic or market wide effects that may impact the Group’s 
long term profitability.

In assessing the recognition of the deferred tax assets, the Committee 
considered a range of evidence presented by Management. Whilst it was 
noted that COVID-19 resulted in an unprecedented shock to financial 
performance in the year, materially impacting profitability in the near term, 
a number of positive indicators were also observed. 

The Committee also considered the outcome of the annual planning 
process, and assessed if the current financial plans, approved by the Board, 
support the profitability assumptions that the Group relies upon to validate its 
recognition policy. 

The Group recognises liabilities where it has present legal or constructive 
obligations as a result of past events and, it is more likely than not, that these 
obligations will result in an outflow of resources to settle the obligations and 
the amount can be reliably estimated. Details of the Group’s provisions for 
liabilities and commitments are shown in note 36 to the financial statements.

Significant management judgement and significant estimation is required in 
this process which, of its nature, may require revisions to earlier judgements 
and estimates as matters progress towards resolution particularly in 
establishing provisions and the range of reasonably possible losses. 
Certain matters are progressing and a range of outcomes are possible, 
however, the provisions in place at 31 December 2020 reflect Managements 
best estimate. 

The Committee recommended 
to the Board that the financial 
statements be prepared 
on a going concern basis, 
in the absence of any material 
uncertainties or doubts as to the 
Group’s ability to continue as a 
going concern.

Based on the assessment 
undertaken, the Committee 
agreed the appropriate 
timeframe for the Viability 
Statement, and recommended 
the Viability Statement to the 
Board for approval. 

Based on the work performed, 
the Committee is satisfied that 
the assumptions supporting the 
retirement benefit obligations 
are reasonable. 

In light of the evidence 
presented by Management, 
the Committee reaffirmed their 
support of the recognition 
policy in place for the deferred 
tax assets, and agreed that 
the assumptions used by 
Management in assessing the 
recognition of the deferred tax 
assets are reasonable. 

Based on the assessments 
undertaken, the Committee is 
satisfied that the provision for 
liabilities and commitments is 
reasonable, and reflective of 
the related uncertainties and 
the judgemental nature of key 
assumptions. 

AIB Group plc Annual Financial Report 2020Governance and Oversight 191

Key Issue 

Committee Consideration

Committee Conclusion 

Impairment of 
investments in 
subsidiaries 

Investments in subsidiaries are reviewed for impairment when there 
are indications that impairment losses may have occurred. If any such 
indications exist, the Company undertakes an impairment review. 

The Company tested its investment in Allied Irish Banks, p.l.c. for impairment 
at 31 December 2020 as the carrying value was above the fair value, and 
assessed an impairment charge of € 3,134 million. Testing for impairment 
requires significant estimation and judgement. The Committee considered 
the key assumptions utilised by Management in arriving at this impairment 
charge, including the discount and growth rates applied.

On consideration of the reports 
submitted by Management, the 
Committee is satisfied that the 
judgements utilised to support 
the impairment calculation are 
reasonable.

Assessment 
of Contingent 
Liabilities and 
associated 
disclosures

Chargeback risk has been identified in 2020 as a contingent liability as the 
impact of COVID-19 could result in certain merchants’ inability to deliver 
goods/services to cardholders. The Committee considered the nature, scale 
and mitigations in place for the Group in relation to the potential chargeback 
risk exposure. Details are set out within Note 43, “Contingent Liabilities and 
Commitments”. 

Based on the work performed, 
the Committee is satisfied that 
the disclosures provided with 
regard to this contingent liability 
are appropriate.

Other Key Areas of Focus

Financial 
Reporting 

Internal Audit 

In addition to the key accounting judgements set out above, the Committee also reviewed the Half-
Yearly Financial Report, and recommended that report to the Board on the basis that the information 
therein was fair, balanced and understandable. As part of the review of both this Annual Financial Report 
and the Half-Yearly Financial Report, the Committee considered decisions and proposals of the Group 
Disclosure Committee, in advance of making any recommendations. The Committee also reviewed the 
year end 2019 and Half-Yearly 2020 Pillar 3 disclosures, as well as the Pillar 3 Policy, and made positive 
recommendations to the Board in that regard. 

The Committee is responsible for making recommendations in relation to the Group Head of Internal 
Audit, including the appointment, replacement and remuneration, in conjunction with the Remuneration 
Committee, and confirming the Group Head of Internal Audit’s independence. Following the selection of an 
internal candidate in 2019, regulatory approval was received and an appointment was made to the Group 
Head of Internal Audit role in April 2020. The Chair of the Committee met regularly with the Group Head 
of Internal Audit between scheduled meetings of the Committee to discuss material audit issues arising. 
The Group Head of Internal Audit has unrestricted access to the Chair of the Board Audit Committee. 

Over the year, the Committee provided assurance to the Board regarding the independence and 
performance of the Group Internal Audit function. In terms of the work schedule of the Group Internal Audit 
function, the Committee monitored progress against the agreed 2020 audit plan, as well as actions taken 
by Management to address the issues raised through that audit work. Following the onset of COVID-19, 
the Group Head of Internal Audit worked closely with the Committee to review the changes in the Group’s 
risk profile and revise the internal audit plan accordingly. A further revision of the audit plan was undertaken 
for the remainder of 2020 and was subsequently approved by the Committee in July. 

The Committee also considered the annual and half-year internal audit opinion in relation to the overall 
control environment, as well as enhancements to the methodology utilised to arrive at that assessment. 
Other material items for approval included the Group Internal Audit Charter and the approach to compliance 
with Article 191 of the Capital Requirements Regulation, including the output of the Annual General Risk 
Assessment relating to Internal Models.

In December 2020, the Committee considered and approved the 2021 annual internal audit plan, with 
reference to the material risks of the business and the ongoing uncertainty arising due to COVID-19. It also 
approved the adequacy of resources allocated to the Group Internal Audit function by the Group. 

AIB Group plc Annual Financial Report 2020Governance and Oversight 123456192

Governance and oversight –
Report of the Board Audit Committee

External Audit 

Deloitte were appointed as the Group’s Auditor in 2013. In line with the relevant EU regulatory 
requirements, and strong corporate governance practices, the next tendering process for a new Group 
Auditor will be no later than 2023. 

The Committee provided oversight in relation to the Auditor’s effectiveness and relationship with the Group 
including agreeing the Auditor’s terms of engagement and monitoring the independence and objectivity of 
the Auditor. The remuneration of the Auditor was also considered by the Committee and recommended 
to the Board for approval. To help ensure the objectivity and independence of the Auditor, the Committee 
has a policy on the engagement of the Auditor to supply non-audit services, which outlines the types of 
non-audit fees for which the use of the Auditor is pre-approved or requires specific approval. In line with 
that Policy, the Committee reviewed the level of non-audit fees paid to the Auditor throughout the year. 
Further details on the approach can be found at the Group’s website at: https://aib.ie/investorrelations

In addition, the Committee provided oversight in monitoring the effectiveness of the policy for the employment 
of individuals previously employed by the Auditor. This policy was established in 2016 in accordance with 
the EU Audit Regulations 537/2014 and Directive 2014/56/EU, which was transposed into Irish law on 
25 July 2018. The Committee received an update on the application of that policy, and used this information 
to facilitate its considerations as to the Auditor’s independence and objectivity in respect of the audit. 

The Committee considered the scope of the detailed plan in respect of the half-yearly review and the annual 
audit. The Committee also considered the Auditor’s findings, conclusions and recommendations arising 
from their work. The Committee satisfied itself with regard to the Auditor’s effectiveness, independence 
and objectivity through a number of mechanisms during the year. These included consideration of the work 
undertaken, confidential discussions with the Auditor and feedback received from Management. 

On the basis of the above, and the Committee’s determination of the Auditor’s effectiveness, independence 
and objectivity, the Committee recommends that Deloitte should be reappointed as Auditor at the Annual 
General Meeting on 6 May 2021.

The Committee is responsible for ensuring that appropriate arrangements are in place by which employees 
may, in confidence, raise concerns regarding possible improprieties in financial reporting or other matters. 
To this end, the Committee Chair, as “Speak Up” Champion, and the wider Committee oversaw the 
embedding of enhancements to the governance structures in place to support the Group’s “Speak Up” 
arrangements throughout the year. The Committee received regular reports from Management regarding 
the operation of the “Speak Up” policy, as well as all other whistleblowing options available in the Group. 
The Committee also considered reports on the operation of the Code of Conduct across the Group, and 
approved an enhanced Code of Conduct Framework. 

The importance of a strong control environment, and the assessment by the Committee of the effectiveness 
of these controls, is central to ensuring that the interests of shareholders and other stakeholders are 
appropriately protected. In light of the significant changes to work practices in 2020, the operation of these 
controls was of utmost importance and required a degree of dynamism and flexibility throughout the year. 
To that end, the Committee considered reports and presentations from Management on matters relating 
to the effectiveness of the control environment, including the key internal controls in respect of fraud 
prevention and detection. 

The Committee received reports from the Chief Financial Officer, aligned to the half-yearly and year-end 
reporting timelines, regarding the operation and effectiveness of the system of controls over financial 
reporting. The Committee also reviewed and approved the Directors’ statements concerning internal 
controls to be included in this annual report. 

Throughout the year, the Committee also maintained focus on continued enhancements to the three lines 
of defence model. The Committee monitored progress against a number of “Key Control Enhancement 
Themes”, each of which is owned by an accountable Executive Committee member. 

The Committee was satisfied with the assessments of the control environment and specifically the impact 
of the COVID-19 pandemic on the efficacy of control effectiveness.

Speak Up 
and Code of 
Conduct

Internal 
Controls 

Subsidiary 
Oversight 

The Committee received an annual report from the audit committees of each of AIB Group (UK) p.l.c., 
EBS d.a.c. and AIB Mortgage Bank u.c., and also regularly reviewed the minutes of the audit committees 
to ensure effective oversight and awareness of any issues or emerging challenges. Furthermore, 
the Committee Chair worked closely with the audit committee Chairs throughout the year on matters 
of relevance, including Expected Credit Losses, Third Party Management oversight and escalation 
mechanisms, as well as the work of the Group Internal Audit function.

AIB Group plc Annual Financial Report 2020Governance and Oversight AIB Group plc Annual Financial Report 2020

Governance and Oversight

193

Governance and oversight –
Report of the Board Risk Committee

  The COVID-19 pandemic had a significant 
  The COVID-19 pandemic had a significant 
impact on credit quality. The Group’s capital 
strength allowed us to react and provide 
compliant, timely and customer focused 
solutions to those seeking support.

Brendan McDonagh, 
Committee Chair

1

2

3

4

5

6

Chair’s Overview
On behalf of the Board Risk Committee (‘the Committee’), I am 

Looking forward, the Committee’s focus in 2021 will continue to 

be on ensuring appropriate oversight of the Group’s risk appetite, 

pleased to report on the Committee’s activities during the financial 

risk management structure, frameworks and policies, as well 

year ended 31 December 2020. The purpose of this report 

as challenging whether the management controls in place are 

is to provide an insight into the workings of, and key matters 

adequately robust to ensure the Group achieves its overall 

considered by, the Committee during the course of 2020. 

purpose and strategic goals in an appropriately risk controlled 

manner. The Committee will also continue to exercise oversight 

The Committee continued to discharge its roles and 

of compliance by the Group with its regulatory obligations. 

responsibilities throughout the year, with detailed consideration 

As COVID-19 persists into 2021, the Committee will continue to 

given to a wide range of existing and emerging risks facing the 

focus on the associated risks, their management and mitigation 

Group, not least of all, the emergence of the COVID-19 pandemic 

by the Group, particularly as they relate to Credit Risk, Business 

and the continued uncertainty posed by the UK withdrawal from 

Model Risk, People and Culture Risk and the operational 

the European Union along with the impact of these events on the 

challenges arising as a consequence, as well as the Group’s 

Group’s risk profile. A summary of the key areas of focus for the 

capacity to deliver the strategic change agenda. 

Committee throughout 2020 has been set out for your information 

below. 

Committee Membership 
The Committee currently consists of five Non-Executive Directors, 

all considered by the Board to be independent. The biographies of 

the Committee members are set out on pages 54 and 55. 

I would like to take this opportunity to thank my fellow Committee 

members and Executive colleagues for their steadfast 

commitment in what has been another busy year for the 

Committee. 

To ensure co-ordination between the work of the Committee and 

that of the Board Audit Committee, Ms Sandy Kinney Pritchard, 

Mr Basil Geoghegan and I sit on both the Board Audit and 

Brendan McDonagh

Board Risk Committees. To ensure the Group’s remuneration 

Committee Chair

policies and practices are consistent with and promote sound 

and effective risk management, I also sit on the Remuneration 

Committee. Details of each Committee’s membership and 

records of attendance at meetings are outlined on page 182. 

The Committee held a number of joint meetings with the Board 

Audit Committee and the Remuneration Committee throughout 

the year. 

The Chief Risk Officer, Chief Financial Officer, Group Head of 

Internal Audit, the lead External Audit partner and the Chair of 

AIB Group (UK) p.l.c. are invited to attend all meetings of the 

Committee. 

194

Governance and oversight –
Report of the Board Risk Committee

Key Areas of Focus 

COVID-19 – 
Credit Risk

The emergence of the COVID-19 pandemic in 2020 and the related risks and impacts on the Group, 

including its customers and employees, was an area of primary concern for the Committee. Consideration 

of the impact of COVID-19 on the credit risk profile was a key focus throughout 2020. Detailed portfolio 

reviews from first and second line Management enabled the Committee to continue to assess the overall 

quality of the credit portfolio, as well as allowing the Committee to focus on those sectors most severely 

impacted by COVID-19. The Committee assessed credit risk performance and trends, including the 

performance of significant credit transactions on a regular basis. The material impact of the effects of the 

pandemic on the asset quality profile were continually evaluated and resulted in a significant increase 

to the Group’s Expected Credit Loss (“ECL”) levels, which the Committee worked closely with the Board 

Audit Committee on throughout the year. The overlap in membership of both Committees further facilitated 

collaboration on this matter. 

Coupled with taking a forward looking view on the risks associated with the credit profile, the Committee 

recognised the importance of strong customer engagement and active credit risk management, with a view 

to delivering the most appropriate customer outcomes in a suitably compliant manner. Acknowledging that 

the maintenance of an appropriate policy infrastructure and internal governance framework are of critical 

importance for the Group, throughout 2020 the Committee reviewed and recommended to the Board 

for approval appropriate amendments to a number of credit risk policies and frameworks to support the 

Group’s delivery of payment break solutions for customers impacted by COVID-19. Following this, the 

Committee also gave consideration to the output of assurance reviews undertaken on the provision of such 

solutions to customers. 

COVID-19 – 
People and 
Culture Risk 
and Operational 
Risk

Throughout 2020, the Committee continued to focus on the people and culture risk and operational risk 

profiles, recognising the challenges presented for employees in delivering the additional business demands 

and change in working environments and practices which arose as a result of COVID-19. This included the 

delivery of payment break solutions, alongside the strategic change agenda, and the delivery of regulatory 

change programmes. To this end, the Committee received regular reports regarding the status of people 

risk and the associated drivers across the Group, as well as the heightened operational risk profile and the 

mitigants in place to address concerns which Management reported throughout the year. The Committee 

reviewed the ongoing operational risk profile, including significant operational risk events and potential risks 

through the Chief Risk Officer Report.

Risk Appetite, 
Risk Profile and 
Risk Strategy

Business 
Model Risk

The Committee exercised oversight of the Group Risk Appetite Statement (“RAS”) throughout the year, and 

made recommendations to the Board in that regard. This was delivered through the ongoing monitoring of 

the risk profile against agreed Group RAS Metrics. In response to COVID-19, the annual review cycle of 

the Group RAS was expedited, with a bi-annual review schedule introduced in order to appropriately reflect 

the significant deterioration in the macroeconomic environment, whilst ensuring alignment to the Group’s 

strategic objectives. The Committee reviewed regular reports from the Chief Risk Officer which provided an 

overview of the status of the Group’s key material risks, as well as emerging risk drivers. The Committee 

also considered and recommended the assessment of the material risks facing the Group to the Board for 

approval. In addition, the Committee gave consideration to the area of climate risk and sustainability in the 

context of the RAS and Material Risk Assessment, with climate risk considered an emerging risk driver, in 

terms of transition and physical risks which will have multiple impacts across the Group’s material risks. 

While the Group’s business model is resilient over the longer term due to its strong capital position, digital 

proposition and leading franchise in Ireland, the Committee also focused on business model risk throughout 

2020, given the challenges presented by COVID-19. This was mainly driven by the macroeconomic 

environment, the impact on ECLs as well as the lower interest rate environment which is likely to persist for 

longer. These events impacted the Group’s overall financial position during 2020. The Committee received 

regular Management updates on the business model risk profile and Management actions being taken 

in this area. The Committee welcomed the improved trajectory by the end of the year with the delivery of 

the 2021-2023 Financial Plan and Strategy to ensure the Group meets its medium term financial targets. 

Business model risk will be an area of continued focus in 2021. 

AIB Group plc Annual Financial Report 2020Governance and Oversight 195

Conduct Risk

The area of conduct risk, including the impact of COVID-19 on the conduct risk environment, has been an 

area of attention for the Committee over the year. As part of the design of policy changes required to deliver 

COVID-19 product modifications and solutions, due consideration was given to the impact of same on the 

Group’s customers. The Committee also considered the status of customer restitutions and continued to 

monitor the status of risk appetite limits, as well as customer complaint metrics. 

Brexit

Due to the continuing uncertainty surrounding future trading agreements with the United Kingdom and 

the implementation of same, the Committee received regular updates on the Group’s preparations for 

Capital, Funding 
and Liquidity 

Regulatory 
Compliance 
Risk 
Management 

Brexit focusing on the proposed Product and Customer Solutions, Customer Engagement and Operational 

Contingency Planning. Given the uncertainty that existed throughout 2020 on the status of any future 

trading relationship, the Group developed a number of potential solutions and prepared for Brexit on a 

conservative basis. The Committee will continue to monitor the impact of Brexit on the Group’s risk profile 

through business as usual reporting mechanisms. 

Throughout 2020, the Committee assessed reports from Management, including quarterly internal stress 

tests, in order to ensure that the Group had appropriate buffers in place above the Group’s own minimum 

capital and liquidity targets, as well as above regulatory requirements. To this end, the Committee reviewed 

and recommended as appropriate capital, funding and liquidity planning documentation, with particular 

reference to the contingent capital and the related Group-wide stress test scenarios. Following an in-depth 

review in conjunction with the Board Audit Committee, the Committee recommended macroeconomic 

scenarios including prolonged impacts of COVID-19 and a Brexit with and without any trade deal for use 

within the ICAAP and IFRS 9 models to the Board for approval. The Committee is satisfied that the capital 

and liquidity adequacy of the Group has been well demonstrated in a range of possible scenarios.

Legal and regulatory compliance risk management continued to be a focus for the Committee in 2020. 

In addition to regular reporting from the Chief Risk Officer in relation to the regulatory compliance risk 

profile, the Committee received independent reports from the Money Laundering Reporting Officer 

regarding the status of the Anti-Money Laundering/Counter Terrorist Financing control environment, with 

significant attention given to the delivery of management actions in order to ensure that the Group keeps 

pace with the evolving threat landscape and the varied regulatory requirements within each jurisdiction in 

which it operates. Other areas of oversight focus included the status of the Payment Services Directive 2 

(“PSD2”) Strong Customer Authentication eCommerce programme and the embedding of the principles of 

BCBS 239, the Basel Committee on Banking Supervision’s standard on data aggregation capabilities, risk 

management and risk reporting. 

Regulatory 
Engagement

Throughout the year, the Committee reviewed quarterly reports regarding the status of Risk Mitigation 

Programme action plans, as well as the upstream regulatory horizon. The Committee also considered and 

recommended, as appropriate, Management action plans put in place to address findings identified as part 

of regulatory inspections. Consideration was also given to any relevant regulatory correspondence which 

required the Committee’s attention. 

Model Risk

During 2020, COVID-19 presented challenges to the performance of the Group’s risk models. 

The Committee continued to receive regular reports from the Group Model Risk function and Independent 

Validation Team to review the quality of model performance. In addition, the Group continued to progress 

the redevelopment of its IRB models and the Committee received regular reports regarding the status of 

modelling capabilities across the Group, as well as progress against set deliverables, with focus on the 

impact of COVID-19 on model delivery.

AIB Group plc Annual Financial Report 2020Governance and Oversight 123456196

Governance and Oversight

AIB Group plc Annual Financial Report 2020

Governance and oversight – 
Report of the Nomination and 
Corporate Governance Committee

Looking ahead, the Committee’s key priorities 
Looking ahead, the Committee’s key priorities 
for 2021 will include concluding the Chair search 
and onboarding new Directors.

Elaine MacLean,
Committee Chair

Chair’s Overview
Following my appointment during the year as Chair of the 

Committee Membership
The Committee currently consists of three Non-Executive 

Nomination and Corporate Governance Committee (the 

Directors considered by the Board to be independent. Ms Helen 

“Committee”), I am pleased to present the report of the 

Normoyle joined myself and Mr Brendan McDonagh on the 

Committee for the year ended 31 December 2020. This report 

Committee on 22 May 2020. The biographies of the Committee 

outlines the main areas of focus of the Committee in the past year 

members and a record of attendance at meetings are set out on 

and areas of priority going forward. 

pages 54, 55 and 182 respectively.

2020 was an extremely busy year for the Committee as we 

Mr Richard Pym stepped down from the Committee on 

continued to progress the Board Succession Plan at pace 

6 March 2020 and Mr Tom Foley on 29 April 2020. 

through a number of Director searches. The importance of this 

work was brought into focus in recent years due to a number of 

The Chief Executive Officer and Chief People Officer normally 

Non-Executive Directors nearing the end of their respective terms 

attend Committee meetings except where the business of the 

concurrently. Therefore, the Committee’s approach in 2020 was to 

meeting relates to their own successors. The Committee also met 

ensure the risk of that situation reoccurring was mitigated through 

at regular intervals with no Management present. 

the enhancement of our Board Succession Plan to include 

staggered Board turnover going forward. We look forward to 

Looking ahead, the Committee’s key priorities for the year will 

announcing the outcome of the ongoing searches in due course, 

include concluding the Chair search and onboarding a number 

as appropriate. 

of new directors. I would like to thank my fellow Committee 

members for their commitment through a busy and unusual year.

Notably for the Committee, the past year saw substantial change 

to the Committee with the retirements of Mr Richard Pym and 

Mr Tom Foley and I would like to thank them for their great 

contribution to the Committee’s work over the years.

A summary of the key areas of focus for the Committee 

throughout 2020 is set out below. 

Elaine MacLean

Committee Chair

 
 
Key Areas of Focus 

Board 
Succession

197

During 2020, the Committee recommended that a number of additional Non-Executive Directors and an 

Executive Director be appointed to the Board subject to the successful conclusion of the ongoing regulatory 

fitness and probity processes. In light of the anticipated duration for identifying and appointing preferred 

candidates, the Committee took a proactive approach to identifying roles which were scheduled to be 

progressed under the Board Succession Plan in the near term. The Committee believes this approach will 

ensure strong continuity of leadership and a robust succession plan for the Board in the future.

Each selected candidate was chosen with due regard to the Policy for Assessment of Suitability of 

members of the Board, the Board Diversity Policy, their skills and competencies and the collective suitability 

of the Board as a whole, as well as the outcome of the due diligence processes in place to support 

the assessment of fitness and probity. As a result of this work, Mr Fergal O’Dwyer was appointed as a 

Non-Executive Director on 22 January 2021. Further updates on the remaining appointees will be provided 

upon the conclusion of the respective regulatory processes as appropriate.

The Committee used the services of a number of external search agents during the year to support Director 

searches, namely Korn Ferry, MERC Partners Spencer Stuart and Egon Zehnder. The search firms 

have no other connection to the Group other than, from time to time, assisting with executive searches, 

providing leadership development and assessment services and leadership advisory services and in the 

case of Egon Zehnder, the Chair succession process as outlined below. The search firms have no other 

connection to individual directors other than, from time to time, assisting external entities, of which the 

individual directors may be a Director, in candidate searches or considering individual Directors as potential 

candidates for external roles.

The Committee reviewed and refreshed the Board Skills Matrix, considering the current skill and 

experience of the Board and taking a forward look at the future skillset of the Board should all ongoing 

regulatory fitness and probity processes be successful. The Committee is satisfied that the planned 

composition of the Board will be strongly positioned to support and lead the Group into the future.

Chair Search

Mr Richard Pym retired as Chair on 6 March 2020. While a process to identify his replacement commenced 

prior to his resignation, it has taken longer than anticipated and the process is ongoing. The search is 

being led by our Senior Independent Director, Ms Carolan Lennon and Egon Zehnder are engaged as the 

external search agents for this process. We are confident that a successor will be identified in the near term 

and further details will be announced as soon as available. 

Executive 
Succession 
Planning

Executive succession planning continued to be a key focus in 2020 with the Committee considering the 

Executive succession plan on an ongoing basis. Such reviews included succession plans for the Executive 

Committee and a number of other senior roles across the Group. The Committee was satisfied with the work 

undertaken by Management to strengthen the Executive Committee succession plan. 

The Committee highlighted the importance of a diverse pipeline to drive success into the future and was 

encouraged by the level of diversity on the Executive Committee, and within their succession pipelines. 

In line with reporting requirements under the UK Code, at 31 December 2020, the gender balance of senior 

management, which for this purpose is considered to be the Executive Committee, was 56% female and 44% 

male and their direct reports was 43% female and 57% male.

AIB Group plc Annual Financial Report 2020Governance and Oversight 123456198

Governance and oversight – Report of the Nomination and 
Corporate Governance Committee

Executive 
Appointments

Upon the resignation of Tomás O’Midheach, the Chief Operating Officer and Executive Director in November 

2020, the Committee identified the most appropriate candidate for appointment as an Executive Director to 

the Board. The preferred candidate has been identified from within the current Executive Committee and will 

be announced as soon as the related fitness and probity regulatory process concludes. 

Additionally, the Committee considered the proposed job specifications and the preferred candidates for the 

roles of the Head of Compliance, Chief Operating Officer and Chief Technology Officer. 

Directors Roles 
and Committee 
Composition

During the year, the Committee considered and made recommendations on a number of additional roles 

for Non-Executive Directors including the appointment of the Senior Independent Director, my appointment 

as Chair of the Nomination and Corporate Governance Committee and the composition of the Board and 

Advisory Committees generally. 

With particular reference to the role of Senior Independent Director which became vacant following the 

retirement of Mr Tom Foley in April 2020, the Committee considered the most appropriate successor from 

the current Board composition and agreed that Ms Carolan Lennon had the suitable skills and experience 

for the role.

The current Committee memberships and any additional roles held by Directors are set out on pages 54 

and 55.

Corporate 
Governance

The Committee undertook its annual schedule of work including a review of the independence and time 

commitment of the Board members and oversight of developments in best practice in relation to corporate 

governance generally.

The Committee reviewed the Board Diversity Policy and we are pleased to report our continued progress 

against our set targets. 

The Committee also provided oversight of the 2020 externally facilitated Board effectiveness evaluation. 

Further details on these items, along with the Board’s performance against its diversity targets, 

are contained in the Corporate Governance Report on pages 178 to 187.

AIB Group plc Annual Financial Report 2020Governance and Oversight AIB Group plc Annual Financial Report 2020

Governance and Oversight

199

Governance and oversight –
Report of the Remuneration Committee

  The Committee continues to ensure our 
  The Committee continues to ensure our 
remuneration policy aligns with regulation and 
best practice guidance.

Elaine MacLean,
Committee Chair

1

2

3

4

5

6

Chair’s Overview
I am pleased to present the report of the Remuneration 

We are supported in our work by our Group Reward colleagues 

and PricewaterhouseCoopers as our external remuneration 

Committee (the “Committee”) for the year ended 31 December 

consultants. Aside from their work supporting the Committee, 

2020. This report outlines the Group’s current remuneration 

PricewaterhouseCoopers provide a range of consultancy services 

structure and the Committee’s areas of priority for the year ahead. 

to the Group and may, from time to time, provide services to 

An overview of our key areas of focus for 2020 is also provided 

individual Directors as part of directorship or executive roles held 

below. 

outside of the Group.

The remuneration structure of the Group continues to be set 

The Chief Executive Officer, the Chief People Officer, Head 

against the backdrop of the remuneration restrictions contained 

of Reward and other members of management are invited to 

in certain agreements with the Irish State following the State’s 

attend the meetings where the agenda item is relevant and at the 

recapitalisation of the Group in 2010 and 2011 and we await the 

request of the Committee. The Chief Risk Officer is a permanent 

outcome of the Minister for Finance’s review on this matter. As a 

attendee except where the item of business relates to her own 

Committee, our desired remuneration policy continues to be the 

remuneration or that of her peers.

implementation of a competitive, market-aligned, performance-

related remuneration model which is fully compliant with all 

The Committee discharges its responsibilities whilst operating 

relevant directives and guidelines and which aligns the interests 

under the principle that no individual shall be involved in deciding 

of management and employees with those of shareholders. 

their own remuneration. Furthermore, no member of management 

is permitted to attend where a matter for discussion relates to 

Notwithstanding these limitations, the Committee continues 

their own remuneration. 

to ensure our remuneration policy aligns with regulation and 

best practice guidance, and notably in 2020 the remuneration 

In 2021, the Committee will continue to oversee and, where 

related sections of Statutory Instrument 81 of the Companies 

required, challenge proposals to ensure the most appropriate 

Act 2014. There is further detail on the Remuneration Policy and 

remuneration structures are in place and are in line with the 

the Committee’s oversight of it in the Corporate Governance 

restrictions under which we operate. In all of our deliberations, 

Remuneration Statement which follows this report. 

we aim to create a structure which operates in the best interests 

of our employees, shareholders and other stakeholders. 

Committee Membership
The Committee currently consists of three Independent 

Non-Executive directors, namely myself, Mr Brendan McDonagh 

and Ms Ann O’Brien. To aid co-ordination between the work of the 

Committee and that of the Board Risk Committee, Mr Brendan 

McDonagh is a member of both. The biographies of the 

Committee members and a record of attendance at meetings are 

Elaine MacLean

Committee Chair

outlined on pages 54, 55 and 182 respectively.  

Mr Richard Pym stepped down from the Committee on his 

retirement on 6 March 2020 and I would like to note my thanks for 

his contribution over his years of service. 

200

Governance and oversight –
Report of the Remuneration Committee

Key Areas of Focus 

Compliance and 
Annual Matters 
for Review

During the year, the Committee completed each of its required annual reviews to include the Remuneration 

Policy, the process for identifying Material Risk Takers and a review of the limited variable commission 

schemes in operation across the Group. Each review was accompanied by an overview from the Risk 

function to aid the Committee in its oversight, review and challenge of the proposals. Further details on the 

Remuneration Policy and identification of Material Risk Takers is available in the Corporate Governance 

Remuneration Statement which follows this report.

Equal Pay and 
Gender Pay

The Committee received updates on reviews undertaken with regard to Equal Pay and Gender Pay. 

Following the reviews, the Committee was satisfied that the career structure in place in AIB provides a clear 

framework within which remuneration is managed in line with consistent policies and processes that are not 

influenced by gender. These topics will remain under review in line with the Group’s diversity and inclusion 

agenda.

Industry 
Updates

In light of the COVID-19 pandemic, the Committee requested an update from the external remuneration 

consultants on the impact of the pandemic on remuneration structures in peer companies. The Committee 

will continue to keep this matter under consideration and recommend any changes or enhancements where 

appropriate.

Remuneration 
of Individuals

The Committee approved remuneration proposals for a number of existing and incoming Executive 

Committee members and Heads of Control Functions. The Committee members also approved the exit 

arrangements for outgoing Executive Committee members. 

Directors’ Remuneration
Details of the total remuneration of the Directors in office during 2020 and 2019 are shown in the Corporate Governance Remuneration 

Statement on pages 205 and 206.  

Dr Hunt is a Non-Executive Director of The Ireland Funds, Irish Chapter. Dr Hunt is also a Non-Executive Director and President for 

2021/2022 of the Institute of Bankers in Ireland. Both are registered charities and Dr Hunt receives no remuneration from either role.

During his tenure as an Executive Director, Mr O’Midheach did not hold any external Non-Executive Directorships. 

Throughout 2020, all Executive Directors were fully compliant with the limitations on external directorships as detailed in CRD IV.

AIB Group plc Annual Financial Report 2020Governance and Oversight 201

Governance and oversight –
Corporate Governance Remuneration statement

Remuneration Constraints
The Group has been required to comply with certain executive 

The Committee further ensures that the Remuneration Policy 

pay and compensation restrictions following the Group’s 

and practices are subject to a review at least annually, taking into 

re-capitalisation by the Irish Government in 2010 and 2011. 

account the alignment of remuneration to the Group’s culture 

The application of market-aligned remuneration policies 

for all employees and executive directors. The annual review is 

and practices are significantly constrained by the terms of 

informed by appropriate input from the Group’s Risk and Internal 

Subscription and Placing Agreements entered into between AIB 

Audit functions to ensure that remuneration policies and practices 

and the Irish Government. In particular, AIB is precluded from 

are operating as intended, are consistently applied across the 

introducing any new bonus or incentive schemes, allowances 

Group and are compliant with regulatory requirements. 

or other fringe benefits without prior agreement with the State. 

Consequently, the absence of performance-based variable pay, 

Taking into account the constraints on variable remuneration in 

combined with the requirement to operate within an overall cap 

place, the Group has historically and continues to comply with the 

on individual salaries and allowances of € 500,000, precludes 

UK Corporate Governance Code where such matters are within 

AIB from aligning the remuneration of key executives and other 

the Group’s control, and uses the Code to inform the Group’s 

key employees with the achievement of longer term customer, 

decision making and disclosures. The Group acknowledges the 

implementation of the Shareholder Rights Directive II (“SRD II”) 

in Ireland, and has complied with same to the extent applicable. 

The constraints on variable remuneration mean that some of the 

requirements of both the Code and of SRD II are not applicable to 

the Group at this time. This is something the Group will continue 

to keep under review.

The Remuneration Policy and the Committee’s Terms of 

Reference have been updated to incorporate amendments 

relating to the UK Corporate Governance Code 2018. Regarding 

provision 40 of the Code, the Remuneration Policy sets the 

framework which underpins remuneration policies and practices 

equally for executive directors and all employees. In particular:

•  Clarity – Remuneration arrangements are clearly outlined and 

the Policy is publicly available;

•  Simplicity – The Group is committed to a simple reward 

structure as outlined in the Policy;

•  Risk – The Group’s fixed remuneration arrangements 

operate under strict remuneration constraints. If variable 

schemes were introduced in the future, the design of any 

such schemes would include a full risk assessment and 

discretionary flexibility to accommodate this requirement;

•  Predictability – if variable schemes were introduced in the 

future, specific details, including worked examples, of future 

Director’s remuneration would be included in any new 
proposed remuneration policy;

•  Proportionality – The Group’s existing remuneration structure 

does not provide for the awarding of material individual 

awards; and

•  Alignment to culture – The Group does not currently operate 

any incentive schemes other than a small number of limited 

commission schemes.

financial and strategic targets.

Remuneration Policy and Governance
The Group Remuneration Policy sets the framework for all 

remuneration related policies, procedures and practices for all 

employees and directors of the Group. The principal aim of the 

Remuneration Policy is to support AIB in becoming a bank to 

believe in, recognised for outstanding customer experience and 

superior financial performance. 

The Remuneration Policy is designed to foster a truly customer 

focused culture; to create long term sustainable value for our 

customers and shareholders; to attract, develop and retain the 

best people and to safeguard the Group’s capital, liquidity and risk 

positions. The Board recognises that the long term success of the 

Group is dependent on the talent of employees and, in particular, 

the ability to consistently perform at the highest level in the best 

interests of its customers. 

The Group’s remuneration philosophy aims to ensure that 

remuneration is aligned with performance and that employees 

are rewarded fairly and competitively for their contribution to the 

Group’s future success and growth. The Group is committed to a 

simple, transparent and affordable reward structure which is fair, 

performance based, externally aligned and risk aligned. 

The scope of the Remuneration Policy includes all financial 

benefits available to all employees and directors of the Group 

and extends to all areas, including all individual subsidiaries, 

entities, branches and to all employees of the Group, including at 

consolidated and sub-consolidated levels.

The Remuneration Policy is governed by the Remuneration 

Committee on behalf of the Board. The Committee is responsible 

for determining the Remuneration Policy and for overseeing its 

implementation. The Committee oversees the operation and 

effectiveness of the Remuneration Policy, including the process 

for the identification of material risk takers. The Committee’s 

governance role in this respect is outlined in its Terms of 
Reference. 

AIB Group plc Annual Financial Report 2020Governance and Oversight 123456 
202

Governance and oversight –
Corporate Governance Remuneration statement

In relation to provision 41 of the Code:

•  Executive director remuneration is governed by the policy and 

determined by the Committee; 

Material Risk Takers 
The Group is required to maintain a list of employees whose 

professional activities have a material impact on the Group’s 

•  Career levels have been introduced with market related 

risk profile. The list of Material Risk Takers is prepared using a 

pay ranges for each level. All employees are mapped to a 

combination of qualitative and quantitative criteria in accordance 

career level and associated pay range based on their level of 

with the relevant EU regulations and guidelines together with 

accountability; 

additional criteria specific to the Group’s structure, business 

•  The Report of the Remuneration Committee describes the 

activities and risk profile. The list is prepared at Group, parent 

operation of the policy;

and subsidiary levels for the Republic of Ireland and the 

•  As the same remuneration restrictions remained in place and 

United Kingdom. 

there were no material changes to remuneration policy during 

2020, shareholder engagement was not required in this area;

Group Risk provide an assessment of the risks impacting the 

•  The Corporate Governance report references engagement 

Group and performance against the Group’s Risk Appetite 

with the workforce; and

Statement to ensure that the Remuneration Policy is aligned 

• 

In the absence of variable remuneration, discretion is not a 

with the Group’s risk profile. The Chief Risk Officer reviews the 

material factor.

list of Material Risk Takers in conjunction with Group Reward 

and provides the Committee with an annual assessment of the 

It should be noted that some of the provisions of the Code 

risks facing the Group to ensure that policies and practices are 

(including provisions 36 and 37) are not currently applicable 

consistent with and promote sound and effective risk management.

to the Group, as the Group does not operate variable 

incentive arrangements, other than a small number of limited 

commission schemes. 

European Banking Authority (EBA) Guidelines
Remuneration policies, procedures and practices reflect the 

provisions, where applicable, of national and EU legislation, State 

Agreements and commitments provided to the Irish Government, 

the Capital Requirements Directive (CRD IV) and relevant 

guidelines issued by the European Banking Authority (EBA) and 

other regulatory authorities. In the absence of variable incentive 

schemes, there was little scope in practice to apply the provisions 

of the EBA Guidelines pertaining to variable remuneration. The 

Remuneration Policy incorporates the provisions of the EBA 

Guidelines in relation to the ongoing design, implementation and 

governance of remuneration.

Pillar 3 and Other Remuneration Disclosures
The Group publishes additional remuneration disclosures in 

the annual Group Pillar 3 Report. These disclosures provide 

further details in relation to the Group’s decision making process 
and governance of remuneration, the link between pay and 

performance, the remuneration of those employees whose 

professional activities are considered to have a material impact 

on the Group’s risk profile and the key components of the Group’s 

remuneration structure. The Group’s Pillar 3 Report is available 

on the Group website.

EBA remuneration benchmarking requirements require the Group 

to disclose remuneration data in respect of material risk takers 

and high earners (those earning above € 1 million) to the Central 

Bank of Ireland. The Group continued to comply with these 

reporting requirements during 2020. There were no employees 

whose total remuneration exceeded € 1 million during 2020.

The Group published its gender pay gap report for 2019 in 2020 

in relation to its UK based employees. The disclosures are 

available on the AIB (GB) website, www.aibgb.co.uk.

Reward Structure and Operation in 2020
The continued existence of remuneration constraints significantly 

impedes the Group’s ability to apply its desired remuneration 

policy and to implement market aligned remuneration policies 

and practices. 

During 2020, remuneration across the Group continued to be 

principally comprised of fixed pay elements encompassing 

base salary, allowances and employer pension contributions. 

Base salary is the principal component of fixed remuneration 

and is designed to be fair and competitive and set according 

to appropriate salary ranges which reflect the size and level of 

responsibilities attaching to each role. Allowances mainly consist 

of non-pensionable cash allowances which are payable to eligible 

senior employees which recognise equivalent benefits and 

allowances available in the market. The Group operates defined 

contribution pension schemes which followed the closure of all 

Group defined benefit schemes to future accrual on 31 December 

2013. Further details in respect of the Group’s fixed pay elements 

are provided in the table below.

Increases to salary in 2020 were awarded following the annual 

pay review process, through promotion, progression and, in 

exceptional cases, through out-of-course increases to retain 

business critical staff and key skills. 

For 2020 and in light of COVID-19, a decision was taken to 

award flat pay increases to our non-manager employees (Levels 

1-3) and a smaller flat increase to managers (Level 4). Senior 

managers and above received no increase in 2020, irrespective 

of their performance. These increases represented a one year 

agreement with employee representatives arising from the 

recommendations of the Workplace Relations Commission 

(WRC). The next annual pay review is due to take place in 

April 2021. Recognition awards were awarded to all employees 

during 2020 (which they could choose to redeem for Appreciate 

programme points, or have a donation made to charity). 

There were two awards (€ 250 and € 125) with all employees 

receiving at least one award.

AIB Group plc Annual Financial Report 2020Governance and Oversight 203

The remuneration of Executive Directors and members of ExCo 

was determined and approved by the Remuneration Committee 

within the remuneration constraints set by the State.

The Group operates three local business commission schemes. 

These schemes are designed to protect the rights and interests 

of customers via customer centric performance criteria, 

the prevention of conflicts of interest and the assessment and 

mitigation of risks to the customer. The maximum amount payable 

to any individual per year is € 20,000.

Remuneration of Executive Directors and ExCo
The remuneration of Executive Directors and members of the 
ExCo is determined on appointment by reference to external 
benchmarks to provide an appropriate level of competitive 
remuneration commensurate with the size and functional 
responsibilities attaching to their roles. Remuneration is approved 
by the Board following review and recommendation by the Group 
Remuneration Committee. Executive Directors will not participate 
in the decision making process around their own remuneration.

In line with current remuneration restrictions on the introduction 
of variable pay and a cap on individual salaries and allowances 
of € 500,000, which were established in 2010, remuneration 
principally consists of base salary, allowances and pension 
contributions. Allowances consist of non-pensionable cash 
allowances of up to € 30,000, subject to salary and allowances 
remaining within the € 500,000 cap, while employer pension 
contributions of 20% of base salary are payable in respect of 
Executive Directors and ExCo members. 

Following a review of compliance with the UK Corporate 
Governance Code, the pension arrangements of Executive 
Directors and ExCo members were considered by the Committee 
and deemed to be appropriate, due to the remuneration 
restrictions in place at this time. 

The Chief Executive Officer and the Chief Operating Officer were 
Executive Directors of the Group during 2020. In line with the cap 
on salaries and allowances imposed by existing remuneration 
restrictions, the Chief Executive Officer was paid a base salary of 
€ 500,000 together with an employer pension contribution of 20% 
(€ 100,000) to a defined contribution scheme.

The Chief Operating Officer (also Deputy Chief Executive Officer) 
received a base salary of € 485,000, with a non-pensionable 
allowance of € 15,000 and an employer pension contribution of 
20% (€ 97,000) to a defined contribution scheme. 

There were no bonuses, shares or other incentive schemes paid 
or awarded to Executive Directors or ExCo members in 2020. 
The Committee undertakes a periodic review of the remuneration 
of Executive Directors and ExCo members against external 
benchmark data.

AIB Group plc Annual Financial Report 2020Governance and Oversight 123456204

Governance and oversight –
Corporate Governance Remuneration statement

Fixed Pay Elements
The principal fixed pay design elements are outlined below.

Pay Element

Rationale and 
alignment to Strategy

Design and Operation

Performance Assessment and 
Maximum Potential Value 

Base Salary

To attract, motivate and 
retain the right calibre 
of individuals to support 
the Group’s future 
success and growth.

Allowances

To provide a contribution 
to market aligned 
benefits and allowances 
generally available in 
the market.

Base salary is set according to 
appropriate salary ranges which reflect 
the size, skills and level of responsibilities 
attaching to each role.

Base salaries are typically reviewed 
annually as part of the annual pay review 
process with increases taking effect from 
1 April.

Base salaries of Executive Directors 
and members of the ExCo are reviewed 
annually by the Remuneration Committee 
on behalf of the Board.

Increases in base salary are typically 
performance based, determined by 
performance against objectives which reflect 
the Group’s strategy, goals and values and 
typically occur as part of the annual pay 
review process.

Increases may also arise through progression 
and promotion and, in exceptional cases, 
through out-of-course increases to retain key 
talent and skills.

Base salaries of all employees, including 
Executive Directors, are managed in 
accordance with existing remuneration 
restrictions.

The annual base salary for each Executive 
Director is set out on page 205.

Non-pensionable cash allowances are 
provided to eligible employees according 
to their career level.

Non-pensionable allowances for senior 
career levels range from € 10,000 to € 20,000 
per annum (£ 8,300 to £ 11,000 in the UK).

Pension

To enable employees 
plan for an appropriate 
standard of living in 
retirement.

Employees are entitled to participate in 
one of the Group’s defined contribution 
schemes with a monthly contribution 
based on a percentage of base salary.

Executive Directors and ExCo members 
are also entitled to participate in one of 
the Group’s defined contribution schemes.

In the UK, employees may elect to receive 
cash in lieu of their pension contribution. 

Allowances of up to € 30,000 per annum 
(£ 14,000 in the UK) are payable to Executive 
Directors and ExCo members.

A standard contribution of 10% of base 
salary is made plus an additional matching 
contribution of up to 8%, which can be 
availed of depending on the age of the 
employee.

Executive Directors and ExCo members are 
entitled to an employer pension contribution 
of 20% of base salary.

Other 
Benefits

To provide affordable 
benefits in accordance 
with general market 
practice.

Benefits include medical insurance 
(US and UK employees only), income 
protection, death-in-service cover and free 
banking services.

A functional car policy is in place based 
on role requirements. The Group does 
not provide company cars outside of the 
functional car policy.

Executive Directors and ExCo members may 
occasionally avail of a pool car and driver.

Relocation costs, including tax advice, 
accommodation and flight allowances, 
may be provided in line with market 
practice.

The Remuneration Committee retains the 
right to provide additional benefits subject 
to current remuneration restrictions.

AIB Group plc Annual Financial Report 2020Governance and Oversight 205

2020
Total

Directors’ remuneration*
The following tables detail the total remuneration of the Directors in office during 2020 and 2019:

Remuneration

Executive Directors

Colin Hunt 

Non-Executive Directors

Basil Geoghegan

Sandy Kinney Pritchard

Carolan Lennon 

Elaine McLean

Brendan McDonagh(1(a))

(Deputy Chair)

Helen Normoyle

Ann O'Brien

Raj Singh

Former Directors
Richard Pym(1(a))

Tom Foley

Tomás O'Midheach

Anne Maher(5)

Total

Directors’ fees 
Parent and 
Irish subsidiary

companies(1)

€ 000

Directors’
fees 
AIB Group
 (UK) p.l.c.(2)

€ 000

Salary

Annual
taxable
 benefits(3)

Pension

contribution(4)

€ 000

€ 000

€ 000

€ 000

500

500

–

–

100

100

56

485

15

97

85

95

100

81

220

78

84

80

823

68

56

600 

600 

85

95

100

81

220

78

84

80

823

68

112

597 

41

2,241

(1)Fees paid to Non-Executive Directors in 2020 were as follows: 

(a)  Mr Richard Pym, Chair, was paid a non-pensionable flat fee of € 365,000 per annum in respect of his role as Chair pro rata to the date of his retirement. 

The Board resolved to pay additional remuneration of € 100,000 per annum to Mr Brendan McDonagh, Deputy Chair, reflecting the substantial additional 

work undertaken by him in the absence of the Chair of the Board until such time as a Chair is appointed and takes up the role; 

(b)  All other Non-Executive Directors were paid a basic, non-pensionable fee in respect of service as a Director of € 65,000 and additional 

non-pensionable remuneration in respect of other responsibilities, such as through the chairmanship or membership of Board Committees or the board 

of a subsidiary company or performing the role of Deputy Chair or, Senior Independent Director;

(2) Current or former Non-Executive Directors of AIB Group plc and Allied Irish Banks, p.l.c., as applicable, who also serve as Directors of AIB Group (UK) p.l.c. 
(“AIB UK”) are separately paid a non-pensionable flat fee, which is independently agreed and paid by AIB UK, in respect of their service as a Director of that 

company. In that regard, Mr Tom Foley earned fees as quoted during 2020; 

(3)‘Annual taxable benefits’ represents a non-pensionable cash allowance in lieu of company car, medical insurance and other contractual benefits;
(4) ‘Pension Contribution’ represents agreed payments to a defined contribution scheme to provide post-retirement pension benefits for Executive Directors from 

normal retirement date. The fees of the Chair, Deputy Chair and Non-Executive Directors are non-pensionable; and

(5) Ms Anne Maher is a former Non-Executive Director of Allied Irish Banks, p.l.c. who has, since her resignation, continued as a Director of the Corporate Trustee 

of the AIB Irish Pension Scheme and of the AIB Defined Contribution Scheme, in respect of which she earned fees as quoted.

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Governance and Oversight 123456206

Governance and oversight –
Corporate Governance Remuneration statement

Directors’ remuneration* (continued)

Directors’ fees 
Parent and 
Irish subsidiary
companies
€ 000

Directors’
fees 
AIB Group
 (UK) p.l.c.
€ 000

Salary

Annual
taxable
 benefits

Pension
contribution

2019
Total

€ 000

€ 000

€ 000

€ 000

34

34

93

28

73

80

26

109

75

51

365

55

955

47

70

98

147

407

379

786

–

22

22

81

76

157

105

93

–

–

17

19

488

477

965

127

28

73

80

26

109

75

51

365

55

989

47

122

112

70

41

98

147

11

2,602

Remuneration

Executive Directors

Colin Hunt

Tomás O’Midheach

Non-Executive Directors

Tom Foley

Basil Geoghegan 

Sandy Kinney Pritchard

Carolan Lennon

Elaine MacLean

Brendan McDonagh

(Deputy Chair)

Helen Normoyle

Ann O’Brien

Richard Pym

(Chair)

Raj Singh

Former Directors

Simon Ball

Mark Bourke 

Bernard Byrne

Peter Hagan

Anne Maher(5)

Jim O’Hara

Catherine Woods

Other

Total

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Governance and Oversight 207

Directors’ remuneration* (continued)
Interests in shares
The beneficial interests of the Directors and the Group Company 
Secretary in office at 31 December 2020, and of their spouses 
and minor children, in the Company’s ordinary shares are as 
follows:

Share options
No share options were granted or exercised during 2020, 
and there were no options to subscribe for ordinary shares 
outstanding in favour of the Executive Directors or Group 
Company Secretary at 31 December 2020.

Ordinary shares

Directors:
Basil Geoghegan

Colin Hunt

Sandy Kinney Pritchard

Carolan Lennon

Elaine MacLean

Brendan McDonagh

Helen Normoyle

Ann O'Brien

Raj Singh

31 December 
2020

1 January  
2020

Performance shares
There were no conditional grants of awards of ordinary shares 

outstanding to Executive Directors or the Group Company 

Secretary at 31 December 2020.

9,835

22,500

10,000

7,700

–

20,000

2,000

–

–

–

12,500 

– 

7,700 

Apart from the interests set out above, the Directors and Group 

Company Secretary in office at 31 December 2020 and their 

spouses and minor children, have no other interests in the shares 

– 

of the Company.

10,000 

2,000 

– 

– 

There were no changes in the interests of the Directors 

and the Group Company Secretary shown above between 

31 December 2020 and 4 March 2021. 

Group Company Secretary:
Conor Gouldson**

**On date of appointment or later

15,210

15,210

The year end closing price of the Company’s ordinary shares 

on the Main Market of the Euronext Dublin Stock Exchange was 

€ 1.681 per share. 

There is no requirement for Directors, or the Group Company 
Secretary, to hold shares in the Company.

The following table sets out the beneficial interests of the 
Directors and Executive Committee members of AIB as a group 
(including their spouses and minor children) at 31 December 
2020:

Title 
of class

Ordinary 
shares

Identity of person 
or group

Directors and Executive 
Committee members of 
AIB as a group

Number 
owned

Percent 
of class

82,097

0.0%***

*** The total ordinary shares in issue at 31 December 2020, was 

Service contracts
All Executive Directors have a service contract whereas all 

Non-Executive Directors have a letter of appointment. 

In respect of Executive Directors, no service contract exists 

between the Company and any Director which provides for a 

notice period from the Group of greater than one year.

Non-Executive Directors are appointed for an initial term of three 

years. Terms of office for Non-Executive Directors will not be 

extended beyond nine years in total unless the Board, on the 

recommendation of the Nomination and Corporate Governance 

Committee, concludes that such extension is necessary and 

2,714,381,237.

appropriate. 

All Directors, should they choose to stand, are subject to annual 
re-election by shareholders. 

*Forms an integral part of the audited financial statements

AIB Group plc Annual Financial Report 2020Governance and Oversight 123456208

Governance and oversight –
Viability statement

Viability statement
In accordance with provision 31 of the UK Corporate Governance 
Code published in July 2018, the Directors have assessed the 
viability of the Group taking into account its current position, the 
prevailing economic and trading conditions and principal risks 
facing the Group over the next three years to 31 December 2023. 

Horizon period
The Directors concluded that three years was an appropriate 
period to assess the viability of the Group for the following 
reasons:
• 

It is the same period used within the Group for strategic and 
financial planning process;

•  The Group prepares its annual Internal Capital Adequacy 
Assessment (ICAAP) and Internal Liquidity Adequacy 
Assessment (ILAAP) on an annual basis using a three year 
time horizon;

•  A three year time horizon is used for both internal and 

regulatory stress testing. Where certain impacts can be 
assessed reliably beyond the 3 year forecast horizon, 
a quantification is performed (for example the ECB Prudential 
provisioning backstop for non-performing exposures) and 
considered; and

•  A three year time horizon is consistent with the internal risk 
management practices within the Group, including but not 
limited to: setting of the Risk Appetite, the Material Risk 
Assessment as well as Recovery and Resolution planning.

Considerations in assessing viability of the Group
Assessment of prospects
The assessment of the Group’s prospects is built up based on the 
current financial position of the Group including its funding and 
liquidity and capital position. The Group’s regulatory capital has 
increased on a transitional and fully loaded basis by € 541 million 
and € 287 million respectively from year end 2019, as issuance of 
new AT1 and Tier 2 capital instruments have more than offset the 
loss recorded for the year. The Group’s transitional total capital 
ratio of 23.9% is comfortably above regulatory requirements 
as set out on pages 75 and 77. The Group’s LCR of 193% and 
NSFR of 148% demonstrate a very strong liquidity position as 
described on pages 147 to 149.

In December 2020, the Group announced a refreshed strategy 
with a continued focus on simplifying, streamlining and 
strengthening the business, covering the period of assessment 
which is described on pages 22 to 35. The updated strategy 
was shaped by the challenges and emerging trends driven by 
recent global developments. The global pandemic provided the 
requirement and opportunity to revisit the three year strategy 
and the Group took a twin track approach throughout the year, 
navigating the COVID-19 pandemic, while also updating our 
strategic plan as the long-lasting impact of the pandemic became 
apparent. This resulted in the acceleration of our business 
transformation to better meet our customers’ needs with a 
renewed focus on cost in a changed environment. The Board 
participated fully in the strategic process by means of regular 
updates during the year and an extended Board meeting in 

November 2020. As part of the development of the Group’s 
Strategy, the Directors considered the risks facing the Group 
including those that would threaten the competitive position of 
the business, its operational capacity as well as the Group’s 
governance and internal control systems.

Assessment of risks 
During the year, the Directors rely on the following processes to 
identify and assess risks which could impact on the continued 
viability of the Group: 
•  The Group’s Material Risk Assessment process seeks to 

ensure that all significant risks to which the Group is exposed 
have been identified and are being appropriately managed. 
New and emerging risks are also identified and mitigating 
actions are put in place.

•  As part of the setting of the Group’s risk appetite, 

consideration is given to the amount of risk the Group is 
willing to accept in pursuit of its strategic objectives. 
•  On a quarterly basis, internal stress testing of the Group’s 

• 

capital and liquidity position is performed. This is conducted 
using a variety of different macroeconomic scenarios.
In recovery and resolution planning, consideration is given to 
market factors and the operational resiliency of the Group.
•  The regular reporting of the Group’s financial performance by 
the Chief Financial Officer and the reporting of the Group’s 
risk profile by the Chief Risk Officer.

•  The provision of independent and objective assurance of the 
adequacy of the design and operational effectiveness of the 
risk and control environment by Group Internal Audit to the 
Board Audit Committee.

A full description of the principal risks facing the Group is provided 
in the Risk management section – Individual risk types pages 87 
to 170. 

As part of the internal capital adequacy assessment process, 
material risks to the Group’s financial performance are considered 
in terms of their potential impact on the Group’s position. These 
risks are set out on page 156. Stress testing not only includes 
changes in macroeconomic forecasts but also other factors such 
as; financial crime losses, disruption to IT systems or cost of a 
cyber incident as well as financial loss arising from compliance or 
conduct issues.

Assessment of viability
The financial planning process is the main tool for assessing the 
continued financial prospects of the Group. The plan is a detailed 
three year financial forecast for each segment, and includes 
forecasts of operating results, headcount, investment expenditure 
and new strategic initiatives. Progress against the plan is reported 
monthly to the Executive Committee and the Board. Updated 
forecasts are prepared as required and mitigating management 
actions are taken where required.

The Board considers independent review of the plan by the Risk 
function covering the alignment of the plan with Group strategy 
and the risk appetite. This review also identifies the key risks to 
delivery of the Group’s plan.

AIB Group plc Annual Financial Report 2020Governance and Oversight Governance and oversight –
Viability statement / Internal controls

209

The plan uses the Group’s base case forecast which includes the 
impacts of Brexit and COVID-19 but also includes consideration 
of downside scenarios. In 2020, the Group considered two 
downside scenarios; (i) a further wave of the virus hits in 2021 
holding back growth in economic activity until 2022 and (ii) a 
severe but plausible scenario which is used for internal stress 
testing of the Group’s capital position. The Group’s severe 
scenario considers not only the impacts of significantly extended 
COVID-19 restrictions, but also wider economic and financial 
markets distress. In addition, the Group performs regular stress 
testing of its liquidity position, and during 2020 conducted specific 
liquidity stress tests in response to changing COVID-19 and Brexit 
conditions.

After assessing the Group’s prospects, risks, and reviewing the 
financial plan as well as the results of stress testing scenarios, the 
Group continues to:
•  Demonstrate internal capital generation through a return to 

profitability in each of the forecast years

•  Remain in excess of its regulatory capital requirements; and
•  Have significant liquidity over its liquidity coverage ratio and 

net stable funding ratio. 

Statement of viability
On the basis of the above, the Directors believe, taking into 
account the Group’s current position, and subject to the identified 
risks, the Group will be able to continue in operation and 
meet its liabilities as they fall due over the three year period of 
assessment. 

Internal controls
Directors’ Statement on Risk management and 
Internal controls
The Board of Directors is responsible for the Group’s system of 
internal control, which is designed to manage the risk of failure 
to achieve business objectives, and can provide only reasonable 
and not absolute assurance against material misstatement 
or loss. The Group has implemented a framework and policy 
architecture covering business and financial planning, corporate 
governance and risk management. The system of internal 
controls is designed to ensure that there is thorough and regular 
evaluation of the Group’s risks in order to react accordingly, 
rather than to eliminate risk. This is done through a process 
of identification, measurement, monitoring and reporting. 
This process includes an assessment of the effectiveness of 
internal controls, which was in place for the full year under 
review up to the date of approval of the statements, and which 
accords with the Central Bank of Ireland’s Corporate Governance 
requirements for Credit Institutions 2015 and the UK Corporate 
Governance Code.

Supporting this process, the Group’s system of internal controls is 
based on the following:

Board Governance and Oversight
 – The Board has ultimate responsibility for reviewing the 

effectiveness of the system of internal control on a continuous 
basis and is supported by a number of sub-committees 
including Board Audit Committee (“BAC”), Board Risk 
Committee (“BRC”), Remuneration Committee, Sustainability 
Business Advisory Committee (“SBAC”), Technology and 
Data Advisory Committee (”TDAC”), and Nomination and 
Corporate Governance Committee.

 – The BRC is appointed by the Board to assist the Board in 

fulfilling its oversight responsibilities. It is responsible for 
fostering sound risk governance across all of the Group’s 
entities and operations (including all operations, legal entities 
and branches in ROI, the UK and USA) taking a forward 
looking perspective and anticipating changes in business 
conditions. The Committee discharges its responsibilities 
in ensuring that risks within the Group are appropriately 
identified, reported, assessed, managed and controlled to 
include commission, receipt and consideration of reports on 
key strategic and operational risk issues. It ensures that the 
Group’s overall actual and future risk appetite strategy, taking 
into account all types of risks, are aligned with the business 
strategy, objectives, corporate culture and values of the 
institution while promoting a risk awareness culture within the 
Group.

 – The BAC is appointed by the Board to assist it in fulfilling its 

oversight responsibilities in relation to the quality and integrity 
of the Group’s accounting policies, financial and narrative 
reports, and disclosure practices. The Committee also 
ensures the effectiveness of the Group’s internal control, risk 
management, and accounting and financial reporting systems 
and the adequacy of arrangements by which staff may, in 
confidence, raise concerns about possible improprieties in 
matters of financial reporting or other matters. It also ensures 
the independence and performance of the internal and 
external auditors. 

AIB Group plc Annual Financial Report 2020Governance and Oversight 123456210

Governance and oversight –
Internal controls

 – The Chief Financial Officer (“CFO”), the Chief Risk Officer 

(“CRO”) and the Group Internal Auditor are invited to attend 
all meetings of the BAC and BRC. 

 – The Remuneration Committee is responsible for the design 
and implementation of the Group’s overall Remuneration 
Policy for employees and directors, designed to support the 
long term business strategy, values and culture of the Group 
as well as to promote effective risk management and comply 
with applicable legal and regulatory requirements. 
 – The SBAC was established by the Board and Senior 

Executive Management to act as an Advisory Committee, 
supporting the execution of the Group’s sustainable business 
strategy in accordance with the approved Group Strategic 
and Financial Plan. The Strategy includes the development 
and safe guarding of the Group’s ‘social licence to operate’ 
through the demonstration of the Group’s Purpose, such that 
the Group is actively seen as supporting Ireland’s economic 
and social progress as an integral part of the Group’s 
business and operations. In particular, the SBAC considers 
and advises on customers and conduct, communities/local 
markets, employees, environment, reputation and trust and 
external reporting. 

 – The TDAC recognises the substantial investment into 

Technology and Data as agreed under the Annual Investment 
Plan, coupled with major decision points in the near term, 
many of which have long term ramifications for the Group. 
The Committee was appointed by the Board to assist in 
fulfilling its oversight responsibilities by reviewing and 
challenging the strategy, governance and execution of 
matters relating to technology and data.

 – The Nomination and Corporate Governance Committee’s 

responsibilities include, amongst others, supporting and 
advising the Board in fulfilling its oversight responsibilities 
in relation to the composition of the Board by ensuring it is 
comprised of individuals who are best able to discharge the 
duties and responsibilities of Directors, to include leading 
the process for nominations and appointments to the Board 
and Board Committees as appropriate and making the 
recommendations in this regard to the Board for its approval. 
It also supports and advises the Board in fulfilling its oversight 
responsibilities in relation to the composition of the Group’s 
Executive Committee and the composition of the Boards of its 
licensed subsidiaries.

Executive risk management and controls
 – The Executive Committee (“ExCo”) is the most senior 

executive committee of the Group. Subject to financial and 
risk limits set by the Board, and excluding those matters 
which are reserved specifically for the Board, the ExCo 
has primary authority and responsibility for the day-to-day 
operations of, and the development of strategy for the Group. 
The ExCo works with and advises the CEO, ensuring a 
collaborative approach to decision making and collective 
ownership of strategy development and implementation, 
including promoting action to address performance issues as 
required.

 – The Group Risk Committee (“GRC”) was established by, and 
is accountable to, the ExCo to set policy and monitor all risk 
types across the Group and to enable delivery of the Group’s 
risk strategy. It is the primary second line of defence risk 
management committee of the Group.  

It provides oversight and monitors strategic business 
initiatives that have material implications for the Group to 
ensure they align and are consistent with the Group’s risk 
appetite and other risk policies as approved by the BRC.

 – The Group Asset and Liability Committee (“ALCo”) is a 

sub-committee of the ExCo and acts as the Group’s strategic 
and business decision making forum for balance sheet 
management matters. It sets policy and is responsible for 
effective balance sheet management and alignment to Group 
strategy for funding and liquidity risk, market risk and capital 
adequacy risk.

 – There is a centralised risk control function headed by 

the CRO, who is responsible for ensuring that risks are 
understood, managed, measured, monitored and reported on, 
and for reporting on risk mitigation actions.

 – The Risk function is responsible for establishing and 

embedding risk management frameworks, ensuring that 
material risk policies are reviewed, and reporting on 
adherence to risk limits as set by the Board of Directors.
 – The Group’s risk profile is measured against its risk appetite 
on a monthly basis and exceptions are reported to the GRC 
and BRC through the monthly CRO report. Elements of the 
CRO report are also contained in the Executive Management 
Report reported to the full Group Board monthly. Material 
breaches of risk appetite are escalated to the Board and 
reported to the Central Bank of Ireland/Joint Supervisory 
Team (“JST”).

 – The centralised credit function is headed by a Chief Credit 

Officer who reports to the CRO.

 – Compliance, which is part of the Risk function, provides 

interpretation and assessment of compliance risk, specifically, 
laws, regulations, rules and codes of conduct applicable to its 
banking activities.

 – There is an independent Group Internal Audit function which 
is responsible for independently assessing the effectiveness 
of the Group’s corporate governance, risk management and 
internal controls and reports directly to the Chair of the BAC.

 – AIB employees who perform pre-approved controlled 

functions/controlled functions meet the required standards as 
outlined in AIB’s Fitness and Probity programme.

For further information on the risk management framework of the 
Group, see pages 80 to 86 of this report. 

In the event that material failings or weaknesses in the systems of 
risk management or internal control are identified, Management 
is required to attend the relevant Board forum to provide an 
explanation of the issue and to present a proposed remediation 
plan. Agreed remediation plans are tracked to conclusion, with 
regular status updates provided to the relevant Board forum.

Given the work of the Board, BRC, BAC and representations 
made by the ExCo during the year, the Board is satisfied that the 
necessary actions to address any material failings or weaknesses 
identified through the operation of the Group’s risk management 
and internal control framework have been taken, or are currently 
being undertaken. 

Taking this and all other information into consideration as outlined 
above, the Board is satisfied that there has been an effective 
system of control in place throughout the year.

AIB Group plc Annual Financial Report 2020Governance and Oversight  
211

Governance and oversight –
Other governance information

Other governance information
Relations with shareholders
The Group has a number of procedures in place to allow its 

shareholders and other stakeholders to stay informed about 

matters affecting their interests. In addition to this Annual 

Financial Report, which is available on the Group’s website 

at www.aib.ie/investorrelations and sent in hard copy to those 

shareholders who request it, the following communication tools 

are used by the Group:

Website
The Group’s website, contains, for the years since 2000, 

the Annual Financial Report, the Half-Yearly Financial Report, and 

the Annual Report on Form 20-F for relevant years. In accordance 

with the Transparency (Directive 2004/109/EC) (Amendment)

(No.2) Regulations 2015, this and all future Annual and Half-

Yearly Financial Reports will remain available to the public for at 

least ten years. For the period 2008 to 2013, the Annual Financial 

Report and the Annual Report on Form 20-F were combined. 

The Group’s presentation to fund managers and analysts of 

annual and half-yearly financial results are also available on the 

Group’s website. None of the information on the Group’s website 

is incorporated in, or otherwise forms part of, this Annual Financial 

Report.

Annual General Meeting (“AGM”)
The AGM is an opportunity for shareholders to hear directly from 

the Board on the Group’s performance and developments of 

interest for the year to date and, importantly, to ask questions.

All shareholders of the Company are invited to attend the AGM. 

Separate resolutions are proposed on each separate issue and 

voting is conducted by way of poll. The votes for, against and 

withheld on each resolution are subsequently published on the 

Group’s website. It is usual for all Directors to attend the AGM 

and to be available to meet shareholders before and after the 

meeting. The Chair’s of the Board Committees are available to 

answer questions about the Committee’s activities. A help desk 

facility is available to shareholders joining. The Company’s 2021 

AGM is scheduled to be held on 6 May 2021. It is intended that 
Notice of the Meeting will be made available on the Group’s 

website and sent in hard copy to those shareholders who request 

it, at least 20 working days before the meeting, in accordance with 

the Financial Reporting Council’s Board Effectiveness guidelines. 

Due to ongoing COVID-19 restrictions, the location of the meeting 

and attendance options will be communicated with the distribution 

of the aforementioned Notice.

AIB Group plc Annual Financial Report 2020Governance and Oversight 123456212

Governance and oversight –
Supervision and Regulation

Throughout 2020, the Group continued to work with its regulators, 
which include the European Central Bank (“ECB”), the Central 
Bank of Ireland (“CBI”), the Prudential Regulation Authority 
(“PRA”), the Financial Conduct Authority (“FCA”) in the United 
Kingdom (“UK”), the New York State Department of Financial 
Services (“NYSDFS”) and the Federal Reserve Bank of New 
York in the United States of America (“USA”) to focus on ensuring 
compliance with existing regulatory requirements together with 
the management of regulatory change.

AIB Group plc is the holding company of Allied Irish Banks, 
p.l.c. (the principal operating company of AIB Group) and as 
such AIB Group plc is subject to consolidated supervision with 
respect to Allied Irish Banks, p.l.c. and other credit institutions and 
investment firms in the Group.

Current climate of regulatory change
The level of regulatory change remained high in 2020 as the 
regulatory landscape for the banking sector continued to evolve. 
There was an increased focus on regulatory supervision of 
consumer protection and prudential obligations due to the impacts 
of COVID-19 on consumers and the economy. 

The Regulatory focus on Conduct and Culture will continue in 
2021 and beyond, with anticipated regulatory developments in the 
form of the Senior Executive Accountability Regime, and review of 
the Consumer Protection Code.

The Group is committed to proactively identifying regulatory 
obligations arising in each of the Group’s operating markets 
in Ireland, the UK and the USA and ensuring the timely 
implementation of regulatory change.

Throughout 2020 the Group continued cross-functional 
programmes to ensure the Group met its new regulatory 
requirements. In particular, the Group focused on the EU 
directives on the prevention of the use of the financial system for 
the purpose of money laundering and terrorist financing the 4th 
AML Directive, to be replaced by the 5th AML Directive in 2021; 
the PSD2 Regulatory Technical Standards; the Cross Border 
Fees Regulations; the EBA Guidelines on Loan Origination and 
Monitoring; Climate change/Sustainability; LIBOR transition; and 
the Credit Reporting Act 2013 with regard to the Central Credit 
Register.

Although 2021 will see a move to regulators and supervisors 
assessing how recent key regulatory requirements have been 
implemented, and that the Regulators’ expectations in respect 
of COVID-19 have been met, the level of regulatory change is 
expected to remain at high levels in 2021 and beyond.

United Kingdom
During 2020, AIB Group (UK) p.l.c. continued to prioritise 
compliance with its regulatory obligations in Great Britain and 
Northern Ireland and will remain focused on this throughout 2021.

Regulatory change horizon – UK
On 31 December 2020, the UK left the Brexit transition phase 
and is no longer subject to EU regulation. Practically speaking, 
most of the EU regulation has been ‘onshored’ onto the UK 
statute book, with a few exceptions, and therefore the regulatory 
landscape remains much the same. In the future, however, we are 
likely to see regulatory divergence and AIB remains well placed to 
identify and implement any required changes.

2020 saw the implementation of the high cost of credit regulations 
limit the cost of credit, particularly for more vulnerable personal 
customers making use of unauthorised overdrafts. Secure 
Customer Authentication was introduced for Online banking 
channels in order to better protect customers from fraud. 
This will continue in 2021 as Secure Customer Authentication 
is implemented in relation to e-commerce using debit and credit 
cards.

In 2020, we saw a number of regulatory interventions to enable 
banks to assist customers through the COVID-19 pandemic. 
These interventions included mortgage payment breaks, interest 
free overdrafts, payment breaks for credit cards and government 
supported loan schemes to support business customers. 
AIB delivered all of these support mechanisms to our customers 
and this continues into the early part of 2021. 

In addition, UK Regulators are placing a focus on enhancing 
operational resilience in the UK financial services sector and 
requiring banks to make plans to take account of climate change.

United States
Compliance with federal and state banking laws and 
regulations
AIB New York continues to prioritise compliance with its regulatory 
obligations in the USA and will remain focused on this throughout 
2021. AIB New York will continue to maintain the Transaction 
Monitoring and Filtering Programme (DFS 504) and Cybersecurity 
(DFS 500) Programme and annually certify Compliance with 
these regulations to the NYSDFS.

The Regulatory focus on BSA/AML/OFAC, Climate Change, 
LIBOR Transition, Cybersecurity and conduct continues in 2021 
and beyond, with anticipated regulatory developments in AML 
reform and Data privacy.

AIB New York will work closely with AIB Group on regulatory 
changes, in particular the LIBOR transition and Sustainability and 
the implementation of EU requirements taking into consideration 
the NYSDFS and FRB guidance/regulations.

AIB Group plc Annual Financial Report 2020Governance and Oversight 213

Financial statements

1 

2 

Statement of Directors’ Responsibilities

Independent Auditor's Report

3  Consolidated financial statements

4  Notes to the consolidated financial statements

5  AIB Group plc company financial statements

6  Notes to AIB Group plc company financial statements

Page

214

215

227

233

352

355

AIB Group plc Annual Financial Report 2020Financial Statements123456214

Statement of Directors’ Responsibilities

The following statement which should be read in conjunction with the statement of Auditor’s responsibilities set out with their Audit Report, 

is made with a view to distinguishing for shareholders the respective responsibilities of the Directors and of the Auditors in relation to the 

financial statements.

The Directors are responsible for preparing the Annual Financial Report and the Group and Company financial statements, in accordance 

with applicable law and regulations.

Company law requires the Directors to prepare Group and Company financial statements for each financial year. Under that law, the 

Directors are required to prepare the Group financial statements in accordance with International Financial Reporting Standards (“IFRSs”) 

as adopted by the EU and Article 4 of the IAS Regulation and have elected to prepare the Company financial statements in accordance with 

IFRSs as adopted by the EU and as applied in accordance with the provisions of the Companies Act 2014.

In preparing both the Group and Company financial statements, the Directors are required to:

 –

select suitable accounting policies and then apply them consistently;

 – make judgements and estimates that are reasonable and prudent;

 –

 –

state that the financial statements comply with IFRSs as adopted by the EU; and

prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Group and Company will 

continue in business.

The Directors are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial 

position of the Company and enable them to ensure that its financial statements comply with the Companies Act 2014. They are also 

responsible for taking such steps as are reasonably open to them to safeguard the assets of the Group and Company and to prevent and 

detect fraud and other irregularities. Under applicable law and corporate governance requirements, the Directors are also responsible for 

preparing the Directors’ Report and the reports relating to the Directors’ remuneration and corporate governance that comply with that law 

and the relevant listing rules of Euronext Dublin (the Irish Stock Exchange) and the UK Listing Authority.

The Directors are responsible for the maintenance and integrity of the corporate and financial information included on the Company’s 

website. Legislation in Ireland governing the preparation and dissemination of financial statements may differ from legislation in other 

jurisdictions.

Each of the Directors whose names and functions are listed on pages 54 and 55 confirm, to the best of their knowledge and belief, that:

 –

 –

 –

 –

 –

they have complied with the above requirements in preparing the financial statements;

the Group financial statements, prepared in accordance with IFRSs as adopted by the EU and Article 4 of the IAS Regulation, give a 
true and fair view of the state of the Group’s affairs as at 31 December 2020 and of its loss for the year then ended;
the Company financial statements prepared in accordance with IFRSs as adopted by the EU, give a true and fair view of the state of the 
Company’s affairs as at 31 December 2020;
the Directors’ report, Business review and Risk management sections, contained in the Annual Financial Report provide a fair review 

of the development and performance of the business and the financial position of the Group, together with a description of the principal 

risks and uncertainties faced by the Group; and
the Annual Financial Report, taken as a whole, is fair, balanced and understandable, and provides the information necessary for 
shareholders to assess the Group’s and the Company’s position and performance, business model and strategy.

For and on behalf of the Board

Brendan McDonagh
Deputy Chair

Colin Hunt
Chief Executive Officer

4 March 2021

AIB Group plc Annual Financial Report 2020Financial StatementsIndependent Auditor’s Report

Independent auditor’s report to the members of AIB Group plc

Report on the audit of the financial statements

Opinion on the financial statements of AIB Group plc (the ‘Company’)

215

In our opinion the Group and Company financial statements:
• 

give a true and fair view of the assets, liabilities and financial position of the Group and Company as at 31 December 2020 and of the 
loss of the Group for the financial year then ended; and
have been properly prepared in accordance with the relevant financial reporting framework and, in particular, with the requirements of 
the Companies Act 2014 and, as regards the Group financial statements, Article 4 of the IAS Regulation. 

• 

The financial statements we have audited comprise:
The Group financial statements:
• 
• 
• 
• 
• 
• 

the Consolidated Income Statement;
the Consolidated Statement of Comprehensive Income;
the Consolidated Statement of Financial Position;
the Consolidated Statement of Changes in Equity;
the Consolidated Statement of Cash Flow; and
the related notes 1 to 56, including a summary of significant accounting policies as set out in note 1.

The Company financial statements: 
• 
• 
• 
• 

the Statement of Financial Position;
the Statement of Changes in Equity;
the Statement Cash Flow; and
the related notes a to m, including a summary of significant accounting policies as set out in note a.

The relevant financial reporting framework that has been applied in their preparation is the Companies Act 2014 and International Financial 
Reporting Standards (IFRS) as adopted by the European Union (“the relevant financial reporting framework”). 

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (Ireland) (ISAs (Ireland)) and applicable law. 
Our responsibilities under those standards are described below in the “Auditor’s responsibilities for the audit of the financial statements” 
section of our report. 

We are independent of the Group and Company in accordance with the ethical requirements that are relevant to our audit of the financial 
statements in Ireland, including the Ethical Standard issued by the Irish Auditing and Accounting Supervisory Authority (IAASA), as applied 
to public interest entities, and we have fulfilled our other ethical responsibilities in accordance with these requirements. 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Summary of our audit approach

Key audit 
matters

Materiality

Scoping

The key audit matters that we identified in the current year were:

•  Expected credit losses on loans and advances to customers;

•  Recognition of deferred tax asset;

•  Defined benefit obligations;

•  Provisions for FSPO decision and tracker mortgage examination;

• 

• 

IT systems and controls; and

Impairment of investment in subsidiary (Company only key audit matter). 

Within this report, any new key audit matters are identified with 

 and any key audit matters which are 

the same as the prior year are identified with 

.

We determined materiality for:

 –

 –

the Group to be € 55 million which is 0.4% of Total Equity of the Group; and

the Company to be € 54 million which is 0.7% of Total Equity of the Company.

We focused the scope of our Group audit primarily on the audit work in AIB Group plc and four legal 

entities, all of which are subject to individual statutory audit work, whilst the other legal entities were subject 

to specified audit procedures, where the extent of our testing was based on our assessment of the risks 

of material misstatement and of the materiality of the Group’s operations in those entities. These audits 
and specified audit procedures covered over 94% of the Group’s total assets and 92% of the Group’s total 

operating income.

AIB Group plc Annual Financial Report 2020Financial Statements123456216

Independent Auditor’s Report

Significant 
changes in our 
approach

Impact of COVID-19 on our audit approach
The COVID-19 pandemic has had an impact on all elements of local and international economies. 
We have considered the impact of COVID-19 on the Group and Company’s business as part of our audit 
risk assessment and planning. This assessment resulted in an increased audit scope on key audit areas 
including: consideration of changes in internal controls (including IT systems) as a result of the remote 
working environment; additional focus on the key judgements and estimates driving expected credit losses 
on loans and advances to customers; the impact of the Group and Company’s revised profitability and 
growth forecasts covering the period 2021 to 2023 which have been revised downwards compared to 
previous years, on the accounting judgements and estimates associated with the recognition of deferred 
tax assets and on the potential impairment of investment in subsidiary which was identified as a Company 
only key audit matter.

Materiality
Given the significant economic shock caused by the COVID-19 pandemic on the Group and Company’s 
financial performance, we have reviewed the benchmark utilised in determining materiality. While Profit 
before Tax was considered a suitable benchmark in previous years, following the losses recognised in the 
financial year, we determined materiality for the current year utilising a benchmark of Total Equity. 

Conclusions relating to going concern 
In auditing the financial statements, we have concluded that the Directors’ use of the going concern basis of accounting in the preparation of 
the financial statements is appropriate. 

Our evaluation of the Directors’ assessment of the Group and Company’s ability to continue to adopt the going concern basis of accounting 
included consideration of the inherent risks to the Group’s and Company’s business model. We analysed how those risks might affect 
the Group’s and Company’s financial resources or ability to continue operations twelve months from the date of approval of these annual 
financial statements. The risks that we considered most likely to adversely affect the Group’s and Company’s available financial resources 
over this period were:
• 

availability of funding and liquidity in the event of a market wide stress scenario including the longer term impacts of COVID-19 and 
post-Brexit EU/UK trade deal on the economy; and
impact on regulatory capital requirements in the event of an economic slowdown or recession.

• 

As these were risks that could potentially cast significant doubt on the Group’s and the Company’s ability to continue as a going concern, 
our evaluation of the Directors’ assessment included:
• 
• 
• 

evaluating the design and determining the implementation of key controls over the preparation of financial plans and budgets;
assessing the Group and Company’s Capital and Liquidity forecasts including under stressed scenarios;
obtaining the updated financial planning exercise covering the period 2021 to 2023 undertaken by the Group in the second half of 2020. 
Growth assumptions and profitability levels underpinning the plan have been revised downwards compared to previous years reflecting 
the revised macroeconomic outlook; 
assessing whether the level of forecasted profits in the updated financial plan were appropriate by challenging the growth, profitability 
and economic assumptions within;
testing the accuracy of Management’s forecasting process by reviewing previous forecasts and comparing to actual results;
challenging the key assumptions used in the Directors assessment of the Group and the Company’s ability to continue as a going 
concern; and
evaluating the adequacy of the relevant disclosures made in the financial statements.

• 

• 
• 

• 

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually 
or collectively, may cast significant doubt on the Group and Company’s ability to continue as a going concern for a period of at least twelve 
months from when the financial statements are authorised for issue.

In relation to the reporting on how the Group has applied the UK Corporate Governance Code and the Irish Corporate Governance Annex, 
we have nothing material to add or draw attention to in relation to the Directors’ statement in the financial statements about whether the 
Directors considered it appropriate to adopt the going concern basis of accounting.

Our responsibilities and the responsibilities of the Directors with respect to going concern are described in the relevant sections of 

this report.

Key Audit Matters
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial statements 
of the current financial year and include the most significant assessed risks of material misstatement (whether or not due to fraud) we 
identified, including those which had the greatest effect on: the overall audit strategy, the allocation of resources in the audit; and directing 
the efforts of the engagement team. These matters were addressed in the context of our audit of the financial statements as a whole, and in 
forming our opinion thereon, and we do not provide a separate opinion on these matters.

AIB Group plc Annual Financial Report 2020Financial Statements 
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Expected credit losses on loans and advances to customers

Key audit matter

description

In line with IFRS 9, losses on financial assets which are classified at amortised cost are recognised on 
an Expected Credit Loss (“ECL”) basis. ECLs are required to incorporate forward looking information, 
reflecting Management’s view of potential future economic environments. The complexity involved in the 
calculations require Management to develop methodologies involving the use of significant judgements.

The expected credit loss allowance on loans and advances to customers was € 2,510 million at 
31 December 2020 (2019: € 1,238 million).

Measurement of the ECL allowance on loans and advances to customers is a key audit matter as the 
determination of assumptions for ECLs is highly subjective due to the level of judgement applied by 
Management. The most significant judgements include:

 – Determining the criteria for a significant increase in credit risk (“SICR”), and for being classified as 

credit impaired;

 – Accounting interpretations and assumptions used to build the models that calculate the ECL;

 – The determination of key assumptions, including collateral valuation and cash flow timings, used in 

discounted cash flows (“DCFs”) of individually assessed loans;

 – The completeness and accuracy of data used to calculate the ECL;
 – The completeness and valuation of post-model adjustments determined by Management for certain 

higher risk portfolios and to address known model limitations; and

 – Establishing the number of forward looking macroeconomic scenarios and their relative weightings 

applied in measuring the ECL. This is highly subjective given that such assumptions are subject to 

significant uncertainty related to future economic outcomes, including the potential longer term impacts 
of COVID-19 and post-Brexit EU/UK trade deal on the economy. This results in a wide range of 
possible outcomes.

Please also refer to page 188 (Board Audit Committee Report), page 252 (Accounting Policy (s) 
– Impairment of financial assets), Note 2 – Critical accounting judgements and estimates, Note 13 – 
Net credit impairment charge and Note 23 – ECL allowance on financial assets. 

How the scope of our 

audit responded to the 

key audit matter

We tested the operating effectiveness of key controls supporting the calculation of ECLs on loan and 
advances to customers, focusing on:

 – model development, validation and approval to ensure compliance with IFRS 9 requirements;

 –

review and approval of key assumptions, judgements and macroeconomic forward looking information 

used in the models;

 –

the integrity of data used as input to the models, including the transfer of data between source systems 

and the ECL models;

 –

 –

 –
 –

the application of SICR criteria and the definition of default used to determine stage outcomes;

governance and approval of post-model adjustments recorded by Management;

governance and approval of the output of IFRS 9 models; and
front line credit monitoring and assessment controls, including annual case file reviews.

Our testing included an evaluation of the design and implementation of these key controls. Where control 
deficiencies were identified, we tested compensating controls implemented to produce the ECLs and 
financial statement disclosures. We also assessed Management review controls and governance controls, 
including attendance at and observation of Board Risk Committee and Group Credit Committee meetings.

We evaluated IT system controls including assessing data inputs and general IT controls. We tested the 
completeness and accuracy of key data inputs and reconciled to source systems, where appropriate.

We critically assessed the ECL models developed by the Group. In conjunction with Deloitte credit 
modelling specialists, we challenged judgements and assumptions supporting the ECL requirements of 
IFRS 9. These included assumptions used in the ECL models applied in stage allocation, calculation of 
lifetime probability of default and methods applied to derive loss given default rates. We evaluated the 
methodology and performed code reviews for a sample of models.

We assessed the reasonableness of forward looking information incorporated into the impairment 
calculations. We challenged the macroeconomic scenarios chosen and changes to the weightings applied. 
This included benchmarking the economic data used to recognised external data sources. We also 
considered the impact of key uncertainties, including the longer term impacts of COVID-19, as well as 
assumptions made by Management around an ‘Extended high unemployment’ scenario.

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Independent Auditor’s Report

We considered material post-model adjustments applied by Management to address model and data 
limitations. We challenged the rationale for these adjustments and performed testing on their calculation 
and application.

In examining a risk based sample of DCF individually assessed loan cases, we challenged Management 
on the judgements made regarding the application of the default policy, status of loan restructures, 
collateral valuation and realisation time frames and examined the credit risk functions analysis of data at a 
portfolio level. Where appropriate, this work involved assessing third party valuations of collateral, internal 
valuation guidelines derived from benchmark data, external expert reports on borrowers’ business plans 
and enterprise valuations. This allowed us to determine whether appropriate valuation methodologies were 
used and to assess the objectivity of the external experts used.

We considered significant items impacting the ECL allowance balance. This included non-contracted 
write-offs as well as recoveries on amounts previously written-off.

We evaluated the adequacy of disclosures made in the financial statements. In particular, we focused 
on challenging Management that the disclosures were sufficiently clear in highlighting the significant 
uncertainties that exist in respect of the ECL allowance and the sensitivity of the allowance to changes in 
the underlying assumptions.

Based on the evidence obtained, we found that the ECLs on loans and advances to customers are within a 
range we consider to be reasonable.

Recognition of deferred tax assets

Key audit matter

description

Deferred tax assets of € 2,763 million (2019: € 2,771 million) are recognised for unutilised tax losses to 
the extent that it is probable that there will be sufficient future taxable profits against which the losses can 
be used.

How the scope of our 
audit responded to the 

key audit matter

The assessment of the conditions for the recognition of a deferred tax asset is a critical Management 
judgement, given the inherent uncertainties associated with projecting profitability over a long time period. 
This is highly subjective given the significant uncertainty related to future economic outcomes, including the 
potential longer term impacts of COVID-19 and post-Brexit EU/UK trade deal on the economy. The Group 
has reassessed profitability and growth forecasts for the period 2021 to 2023. Growth assumptions and 
profitability levels underpinning the plan have been revised downwards compared to previous years and 
results in an increase in the expected deferred tax utilisation period.

The key audit matter relates to the management judgement involved in recognition and measurement of 
the deferred tax asset for unutilised tax losses.

Please refer to page 188 (Board Audit Committee Report), page 242 (Accounting Policy (k) – Income tax, 
including deferred income tax), Note 2 – Critical accounting judgements and estimates and Note 29 – 
Deferred taxation.

We have evaluated the design and determined the implementation of key controls over the preparation of 
financial plans and budgets.

We assessed whether the level of forecasted profits were appropriate by challenging the growth, 
profitability and economic assumptions. We tested the accuracy of Management’s forecasting process by 
reviewing previous forecasts and comparing to actual results.

We reviewed the model used by Management to assess the likelihood of future profitability and challenged 
Management’s assessment of a range of positive and negative evidence for the projection of long term 
future profitability.

We compared Management’s assumptions to industry norms and other economic metrics where possible. 
We reviewed Management’s analysis of the “more likely than not” test and assessed the adequacy of the 
financial statement disclosures.

Based on the evidence obtained, we found that the assumptions used by Management in the recognition of 
the deferred tax asset for unutilised tax losses are within a range we consider to be reasonable.

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Defined benefit obligations

Key audit matter

description

The key audit matter is that the recognition and measurement of defined benefit obligations of 
€ 6,226 million (2019: € 5,904 million) is inappropriate.

There is a high degree of estimation and judgement in the calculation of defined benefit obligations. 
A material change in the liability can result from small movements in the underlying actuarial assumptions, 
specifically the discount rates, pension in payment increases and inflation rates.

Please refer to page 188 (Board Audit Committee Report), page 241 (Accounting Policy (j) – Employee 
benefits), and Note 2 – Critical accounting judgements and estimates and Note 30 – Retirement benefits.

How the scope of our 

audit responded to the 

key audit matter

We understood the key controls over the completeness and accuracy of data extracted and supplied to 
the Group’s actuary, which is used in the valuation of the Group’s defined benefit obligations. We also 
evaluated the design and determined the implementation of the relevant controls for determining the 
actuarial assumptions and the approval of those assumptions by Management.

We utilised Deloitte actuarial specialists as part of our team to assist us in challenging the appropriateness 
of actuarial assumptions with particular focus on discount rates, pension in payment increases and inflation 
rates.

Our work included inquiries with Management and their actuaries to understand the processes and 
assumptions used in calculating the defined benefit obligations. We benchmarked economic and 
demographic assumptions against market data and assessed Management adjustments to market rates for 
Company and scheme specific information. For scheme specific assumptions, we considered the scheme 
rules, historic practice and other information relevant to the selection of the assumption.

We evaluated and assessed the adequacy of disclosures made in the financial statements, including 
disclosures of the assumptions and sensitivity of the defined benefit obligation to changes in the underlying 
assumptions.

Based on the evidence obtained, we concluded that assumptions used by Management in the actuarial 
valuations for defined benefit obligations are within a range we consider to be reasonable.

Provisions for FSPO decision and tracker mortgage examination

Key audit matter

description

The calculation of provisions for the Financial Services and Pensions Ombudsman (“FSPO”) decision 
and tracker mortgage examination is highly judgemental and involves the use of several Management 
assumptions including the identification of relevant impacted customers, related redress costs and potential 
enforcement fines. There is also a risk that known and emerging issues may not be appropriately disclosed 
in the financial statements. As a result, we consider this a key audit matter.

Included in Note 36 – Provisions for liabilities and commitments, the Group has recorded a provision of 
€ 80 million (2019: € 265 million) in regards to the FSPO Decision and, in regards to the tracker mortgage 
examination, has recorded a provision of € 8 million (2019: € 13 million) for customer redress and 
compensation and € 70 million (2019: € 70 million) for related enforcement fines expected to be imposed.

Please refer to page 188 (Board Audit Committee Report), page 257 (Accounting Policy (z) – Non-credit 
risk provisions), Note 2 – Critical accounting judgements and estimates, Note 36 – Provisions for liabilities 
and commitments, and Note 43 – Contingent liabilities and commitments.

How the scope of our 

audit responded to the 

key audit matter

We have evaluated the design and determined the implementation of the Group’s relevant controls over 
the identification, measurement and the disclosure of the provision. We also assessed Management review 
and governance controls.

We reviewed the correspondence with regulators, the FSPO and legal advice obtained. We assessed 
Management’s interpretation of the impact of this decision. We reviewed the basis for recording and 
retaining a provision, taking into consideration the information available and the requirements of IAS 37. 
We also considered Management’s interactions with regulators including the status of the Central Bank of 
Ireland enforcement process.

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Independent Auditor’s Report

IT systems and controls

Key audit matter

description

Given the inherent uncertainty in the calculation of the provision and its judgemental nature, we evaluated 
the adequacy of disclosures made in the financial statements. We challenged Management on the 
disclosures, in particular, whether they are sufficiently clear in highlighting the exposures that remain and 
the significant uncertainties that exist in respect of the provisions.

Based on the evidence obtained, we found that the assumptions used by Management in measurement of 
the provisions for the FSPO decision and tracker mortgage examinations are within a range we consider to 
be reasonable.

The Group’s financial reporting processes are reliant on processes, controls and data managed by IT 
systems. The IT environment is complex and pervasive to the operations of the Group due to the large 
volume of transactions processed daily and the reliance on automated and IT dependent manual controls. 
This risk is also impacted by dependency on third parties and outsourced arrangements.

Our planned audit approach relies extensively on IT applications and the operating effectiveness of the 
control environment. As part of our assessment of the IT environment, we considered privileged user access 
management controls to be critical in ensuring that only appropriately authorised changes are made to 
relevant IT systems. Moreover, appropriate access controls contribute to mitigating the risk of potential fraud 
or error as a result of changes to applications or processing unauthorised transactions.

In addition, the COVID-19 pandemic has led to changes in the operation of certain key controls due to the 
increased number of employees working remotely.

We regard this area as a key audit matter owing to the high level of IT dependency within the Group, as well 
as the associated complexity and the risk that automated controls are not designed and operating effectively.

How the scope of our 

audit responded to the 

key audit matter

We examined the design of the governance framework associated with the Group’s IT architecture. 
We gained an understanding and tested relevant General IT Controls for systems we considered relevant 
to the financial reporting process, including access management, programme development and change 
management. This included understanding and assessing whether the operation of key controls have 
changed as a result of the increased number of employees working remotely.

We gained an understanding of relevant IT controls over applications, operating systems and databases 
that are relevant for the financial reporting process and tested their operating effectiveness.

We assessed the relevant automated controls within business processes and the reliability of relevant 
reports used as part of manual controls. This included assessing the integrity of system interfaces, 
the completeness and accuracy of data feeds and automated calculations.

We tested user access by assessing the controls in place for in-scope applications and verifying the 
addition and removal of users.

While we identified certain design and operating effectiveness deficiencies in relation to user access 
controls, we tested validation activities performed by Management and compensating controls to mitigate 
the risk of fraud or error as a result of unauthorised transactions. Based on this testing we were able to 
place reliance on IT controls for the purpose of our audit.

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Impairment of investment in subsidiary (Company only Key Audit Matter)

Key audit matter

description

The key audit matter relates to the recoverability of the Company’s investment in its subsidiary undertaking 
and the significant judgements and estimates required to determine its recoverable amount.

Following a corporate reorganisation during 2017, the Group implemented a new holding company, 
AIB Group plc, which holds the Group’s investment in Allied Irish Banks, p.l.c. The Company accounts for 
its investment in subsidiary at cost less provisions for impairment. At the end of each reporting period, the 
Company reviews its investment for impairment if there are indications that impairment may have occurred.

As at 31 December 2020, the Company tested its investment in Allied Irish Banks, p.l.c. for impairment as 
the carrying value was above the fair value. An impairment test was performed by the Company using a 
value-in-use (“VIU”) model to calculate an estimated recoverable amount.

The assumptions used in the VIU model involve significant Management judgement and estimation. 
This includes determining future cash flow projections during the period of the financial plan and the choice 
of growth and discount rates.

The carrying amount of the Company’s investment in subsidiary at 31 December 2020 was € 7,487 million 
(2019: € 9,996 million). As a result of the impairment test, the recoverable amount of the equity shares 
at 31 December 2020 was calculated at € 6,362 million and this resulted in an impairment charge of 
€ 3,134 million.

Please refer to page 188 (Board Audit Committee Report), page 236 (Accounting Policy (d) – Basis 
of consolidation), Note 2 – Critical accounting judgements and estimates and Note e – Investment in 
subsidiary undertaking (AIB Group Company financial statements).

We evaluated the design and determined the implementation of key controls over the preparation of 
financial plans and budgets.

We assessed whether the level of forecasted profits was appropriate by challenging the growth, profitability 
and economic assumptions. We tested the accuracy of Management’s forecasting process by reviewing 
previous forecasts and comparing to actual results.

In conjunction with our Deloitte valuation specialist, we evaluated the methodology utilised by the Company 
in preparing the VIU calculation. In particular, we challenged the assumptions used in assessing the 
recoverability of the investment. We independently sourced market information around discount rates and 
growth rates. We determined a range of estimates around these assumptions and the resulting impairment 
charge.

Given the inherent uncertainty in the calculation of a recoverable amount for the investment, we evaluated 
the adequacy of the disclosures made in the financial statements. We challenged Management on the 
disclosures, in particular, whether they are sufficiently clear in highlighting the key assumptions and the 
sensitivity of the investment to changes in the underlying assumptions.

Based on the evidence obtained, we concluded that the assumptions used by Management in assessing 
the recoverability of the investment in Allied Irish Banks, p.l.c. are within a range we consider reasonable.

How the scope of our 

audit responded to the 

key audit matter

Our audit procedures relating to these matters were designed in the context of our audit of the financial statements as a whole, and not 
to express an opinion on individual accounts or disclosures. Our opinion on the financial statements is not modified with respect to any 
of the risks described above, and we do not express an opinion on these individual matters.

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Independent Auditor’s Report 

Our application of materiality

We define materiality as the magnitude of misstatement that makes it probable that the economic decisions of a reasonably knowledgeable 
person, relying on the financial statements, would be changed or influenced. We use materiality both in planning the scope of our audit work 
and in evaluating the results of our work. 

We determined materiality for the Group to be € 55 million which is approximately 0.4% of the Group’s Total Equity. Given the significant 
economic shock caused by the COVID-19 pandemic on the Group’s financial performance, we have reviewed the benchmark utilised in 
determining materiality. While Profit before Tax was considered a suitable benchmark in previous years, following the losses recognised 
in the financial year, we have considered Total Equity to be a critical component for determining materiality as it is one of the principal 
measures for users of the financial statements in assessing the Group’s financial position. We have considered quantitative and qualitative 
factors such as understanding the entity and its environment, history of misstatements, complexity of the Group and the reliability of the 
control environment.

We determined materiality for the Company to be € 54 million which is 0.7% of Company Total Equity. We have selected Total Equity as an 
appropriate benchmark for Company materiality as the Company’s primary purpose is to act as a holding Company with investments in the 
Group’s primary subsidiary and therefore a profit based measure is not relevant.

Total Equity
€ 13,421 m

Total Equity

Group materiality

Group materiality
€ 55 m

Component materiality 
range € 54 m to € 10 m

Audit Committee reporting 
threshold € 2.75 m 

We agreed with the Board Audit Committee that we would report to them any audit differences in excess of € 2.75 million as well as 

differences below that threshold which, in our view, warranted reporting on qualitative grounds. We also report to the Board Audit Committee 

on disclosure matters that we identified when assessing the overall presentation of the financial statements.

An overview of the scope of our audit

We determined the scope of our Group audit by obtaining an understanding of the Group and its environment, including Group-wide 

controls, and assessing the risks of material misstatement at the Group level. We have considered the impact of COVID-19 on the Group 

and Company’s business as part of our audit risk assessment and planning. This assessment resulted in an increased audit scope on key 

audit areas including: consideration of changes in internal controls (including IT systems) as a result of the remote working environment; 

additional focus on the key judgements and estimates driving expected credit losses on loans and advances to customers; and the impact of 

the Group and Company’s revised profitability and growth forecasts covering the period 2021 to 2023 which have been revised downwards 

compared to previous years, on the accounting judgements and estimates associated with the recognition of deferred tax assets and on the 

potential impairment of investment in subsidiary which was identified as a Company only key audit matter.

In establishing the overall approach to the Group audit, we determined the type of work that needed to be performed by us, as the Group 
engagement team, or by auditors within Deloitte network firms operating under our instruction (“component auditors”). Where the work was 
performed by component auditors, we determined the level of involvement we needed to have in the audit work at those components to be 
able to conclude whether sufficient appropriate audit evidence had been obtained as a basis for our opinion on the consolidated financial 
statements as a whole.

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223

An overview of the scope of our audit (continued)

Based on that assessment, we focused our Group audit work in AIB Group plc and the four legal entities as disclosed in Note 44 to the 
consolidated financial statements, all of which were subject to individual statutory audits, whilst the other legal entities were subject to 
specified audit procedures, where the extent of our testing was based on our assessment of the risks of material misstatement and of the 
materiality of the Group’s operations in those entities. These audits and specified audit procedures covered over 94% of the Group’s total 
assets and 92% of the Group’s total operating income. In addition, audits will be performed for statutory purposes for all legal entities. 

We also tested the consolidation process and carried out analytical procedures to assess there were no additional significant risks of 

material misstatement arising from the aggregated financial information of the remaining entities not subject to audit or specified audit 

procedures. 

The Group audit team sent component auditors detailed instructions on audit procedures to be undertaken and the information to be 

reported back to the Group audit team. Regular contact was maintained throughout the course of the audit with component auditors which 

included holding virtual Group planning meetings, maintaining communications on the status of the audits and continuing with a programme 

of virtual meetings and workshops designed so that the Group audit team engaged with each significant component audit team during the 

year. At these meetings, the findings reported to the Group team were discussed in more detail, and any further work required by the Group 

team was then performed by the component auditor.

Other information

The other information comprises the information included in the Annual Financial Report, other than the financial statements and our 

auditor’s report thereon. The Directors are responsible for the other information contained within the Annual Financial Report.

Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our 

report, we do not express any form of assurance conclusion thereon.

Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with 

the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material 

inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial 

statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a 

material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Responsibilities of Directors

As explained more fully in the Statement of Directors’ Responsibilities, the Directors are responsible for the preparation of the financial 

statements and for being satisfied that they give a true and fair view and otherwise comply with the Companies Act 2014, and for such 

internal control as the Directors determine is necessary to enable the preparation of financial statements that are free from material 

misstatement, whether due to fraud or error.

In preparing the financial statements, the Directors are responsible for assessing the Group and Company’s ability to continue as a going 
concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the Directors 
either intend to liquidate the Group and Company’s or to cease operations, or have no realistic alternative but to do so.

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Independent Auditor’s Report

Auditor’s responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, 

whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, 

but is not a guarantee that an audit conducted in accordance with ISAs (Ireland) will always detect a material misstatement when it exists. 

Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be 

expected to influence the economic decisions of users taken on the basis of these financial statements.

As part of an audit in accordance with ISAs (Ireland), we exercise professional judgement and maintain professional scepticism throughout 
the audit. We also:

• 

Identify and assess the risks of material misstatement of the financial statements, whether due to fraud or error, design and perform 

audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. 

The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve 

collusion, forgery, intentional omissions, misrepresentations, or the override of internal control.

•  Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the 

circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Group and Company’s internal control.

•  Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures 

made by the Directors.

•  Conclude on the appropriateness of the Directors’ use of the going concern basis of accounting and, based on the audit evidence 
obtained, whether a material uncertainty exists related to events or conditions that may cast significant doubt on the Group and 
Company’s ability to continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw attention in 

our auditor’s report to the related disclosures in the financial statements or, if such disclosures are inadequate, to modify our opinion. 

Our conclusions are based on the audit evidence obtained up to the date of the auditor’s report. However, future events or conditions 

may cause the entity (or where relevant, the Group) to cease to continue as a going concern.

•  Evaluate the overall presentation, structure and content of the financial statements, including the disclosures, and whether the financial 

statements represent the underlying transactions and events in a manner that achieves fair presentation.

•  Obtain sufficient appropriate audit evidence regarding the financial information of the business activities within the Group to express an 

opinion on the (consolidated) financial statements. The Group auditor is responsible for the direction, supervision and performance of 

the Group audit. The Group auditor remains solely responsible for the audit opinion.

We communicate with those charged with governance regarding, among other matters, the planned scope and timing of the audit and 
significant audit findings, including any significant deficiencies in internal control that the auditor identifies during the audit.

For listed entities and public interest entities, the auditor also provides those charged with governance with a statement that the auditor 
has complied with relevant ethical requirements regarding independence, including the Ethical Standard for Auditors (Ireland) 2016, and 
communicates with them all relationships and other matters that may reasonably be thought to bear on the auditor’s independence, and 
where applicable, related safeguards.

Where the auditor is required to report on key audit matters, from the matters communicated with those charged with governance, the 
auditor determines those matters that were of most significance in the audit of the financial statements of the current period and are 
therefore the key audit matters. The auditor describes these matters in the auditor’s report unless law or regulation precludes public 
disclosure about the matter or when, in extremely rare circumstances, the auditor determines that a matter should not be communicated in 
the auditor’s report because the adverse consequences of doing so would reasonably be expected to outweigh the public interest benefits of 
such communication.

AIB Group plc Annual Financial Report 2020Financial Statements225

Report on other legal and regulatory requirements

Opinion on other matters prescribed by the Companies Act 2014

Based solely on the work undertaken in the course of the audit, we report that:

•  We have obtained all the information and explanations which we consider necessary for the purposes of our audit.
• 

In our opinion the accounting records of the Company were sufficient to permit the financial statements to be readily and properly 

audited.

•  The Company Statement of Financial Position is in agreement with the accounting records.

• 

In our opinion the information given in those parts of the Directors’ report as specified for our review is consistent with the financial 

statements and the Directors’ report has been prepared in accordance with the Companies Act 2014.

Corporate Governance Statement required by the Companies Act 2014
We report, in relation to information given in the Corporate Governance Statement on pages 171 to 212 that:

• 

In our opinion, based on the work undertaken during the course of the audit, the information given in the Corporate Governance 

Statement pursuant to subsections 2(c) and (d) of section 1373 of the Companies Act 2014 is consistent with the Company’s statutory 

financial statements in respect of the financial year concerned and such information has been prepared in accordance with the 

Companies Act 2014. Based on our knowledge and understanding of the Company and its environment obtained in the course of the 

audit, we have not identified any material misstatements in this information.

• 

In our opinion, based on the work undertaken during the course of the audit, the Corporate Governance Statement contains the 

information required by Regulation 6(2) of the European Union (Disclosure of Non-Financial and Diversity Information by certain large 

undertakings and Groups) Regulations 2017 (as amended); and

• 

In our opinion, based on the work undertaken during the course of the audit, the information required pursuant to section 1373(2)

(a),(b),(e) and (f) of the Companies Act 2014 is contained in the Corporate Governance Statement.

Corporate Governance Statement

The Listing Rules and ISAs (Ireland) require us to review the Directors’ statement in relation to going concern, longer-term viability and the 

part of the Corporate Governance Statement relating to the Group’s compliance with the provisions of the UK Corporate Governance Code 

and Irish Corporate Governance Annex specified for our review.

Based on the work undertaken as part of our audit, we have concluded that each of the following elements of the Corporate Governance 

Statement is materially consistent with the financial statements and our knowledge obtained during the audit:

• 

the Directors’ statement with regards the appropriateness of adopting the going concern basis of accounting and any material 

uncertainties identified set out on page 172;

• 

the Directors’ explanation as to its assessment of the Group’s prospects, the period this assessment covers and why the period is 

appropriate set out on page 208;
the Directors’ statement on fair, balanced and understandable set out on page 214;
the board’s confirmation that it has carried out a robust assessment of the emerging and principal risks and the disclosures in the annual 

• 
• 

report that describe the principal risks and the procedures in place to identify emerging risks and an explanation of how they are being 

managed or mitigated set out on page 49;

• 

the section of the annual report that describes the review of effectiveness of risk management and internal control systems set out on 

page 209; and

• 

the section describing the work of the Board Audit Committee set out on pages 188 to 192.

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Independent Auditor’s Report

Matters on which we are required to report by exception

Based on the knowledge and understanding of the Group and the Company and its environment obtained in the course of the audit, 

we have not identified material misstatements in the those parts of the Directors’ report as specified for our review.

The Companies Act 2014 requires us to report to you if, in our opinion, the Company has not provided the information required by 
Regulation 5(2) to 5(7) of the European Union (Disclosure of Non-Financial and Diversity Information by certain large undertakings and 
Groups) Regulations 2017 (as amended) for the financial year ended 31 December 2020. We have nothing to report in this regard.

The Companies Act 2014 also requires us to report to you if, in our opinion, the Company has not provided the information required by 
Section 1110N in relation to its remuneration report. We have nothing to report in this regard.

We have nothing to report in respect of the provisions in the Companies Act 2014 which require us to report to you if, in our opinion, 
the disclosures of Directors’ remuneration and transactions specified by law are not made.

The Listing Rules of the Euronext Dublin require us to review six specified elements of disclosures in the report to shareholders by the 
Board of Directors’ remuneration committee. We have nothing to report in this regard.

Other matters which we are required to address

Following the recommendation of the Board Audit Committee of Allied Irish Banks, p.l.c., we were appointed at the Annual General Meeting on 
20 June 2013 to audit the financial statements for the financial year ended 31 December 2013. The period of total uninterrupted engagement 

including previous renewals and reappointments of the firm is 8 years, covering the years ending 2013 to 2020.

Following the corporate restructure of AIB Group plc in 2017 which led to the implementation of AIB Group plc, we were appointed on 
21 September 2017 to audit the financial statements of AIB Group plc for the financial year ended 31 December 2017 and subsequent 
financial periods. The period of total uninterrupted engagement including previous renewals and reappointments of the firm is 4 years, 
covering the years ending 2017 to 2020.

The non-audit services prohibited by IAASA’s Ethical Standard were not provided and we remained independent of the Company in 
conducting the audit.

Our audit opinion is consistent with the additional report to the Board Audit Committee we are required to provide in accordance with ISA 
(Ireland) 260.

Use of our report 

This report is made solely to the Company’s members, as a body, in accordance with Section 391 of the Companies Act 2014. Our audit work 

has been undertaken so that we might state to the Company’s members those matters we are required to state to them in an auditor’s report 

and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the Company 

and the Company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

John McCarroll

For and on behalf of Deloitte Ireland LLP

Chartered Accountants and Statutory Audit Firm 

Deloitte & Touche House, Earlsfort Terrace, Dublin 2 

4 March 2021

Notes: An audit does not provide assurance on the maintenance and integrity of the website, including controls used to achieve this, and in 

particular on whether any changes may have occurred to the financial statements since first published. These matters are the responsibility 

of the Directors but no control procedures can provide absolute assurance in this area.

Legislation in Ireland governing the preparation and dissemination of financial statements differs from legislation in other jurisdictions.

AIB Group plc Annual Financial Report 2020Financial StatementsConsolidated income statement

for the financial year ended 31 December 2020

Interest income calculated using the effective interest method

Other interest income and similar income

Interest and similar income

Interest and similar expense

Net interest income

Dividend income

Fee and commission income

Fee and commission expense

Net trading loss

Net gain on other financial assets measured at FVTPL

Net gain/(loss) on derecognition of financial assets measured at amortised cost

Other operating income

Other income

Total operating income

Operating expenses

Impairment and amortisation of intangible assets

Impairment and depreciation of property, plant and equipment

Total operating expenses

Operating profit before impairment losses

Net credit impairment charge

Operating (loss)/profit

Associated undertakings 

Profit on disposal of property

(Loss)/profit before taxation 

Income tax credit/(charge)

(Loss)/profit for the year

Attributable to:

– Equity holders of the parent 

– Non-controlling interests

(Loss)/profit for the year

Earnings per share

Basic (loss)/earnings per ordinary share

Diluted (loss)/earnings per ordinary share

Notes

4

4

4

5

6

7

7 

8

9

10

11

12

26

27

13

25

14

16

40

17(a)

17(b)

227

2019
€ m

2,291 

79 

2,370 

(294)

2,076 

26 

543 

(71)

(57)

140 

(48)

46 

579 

2,655 

(1,935)

(146)

(100)

(2,181)

474 

(16)

458

20

21

499

(135)

364 

327

37 

364

12.1c

12.1c

2020
€ m

2,050 

77 

2,127 

(255)

1,872 

26 

564 

(169)

(32)

86 

24 

2 

501 

2,373 

(1,544)

(214)

(101)

(1,859)

514 

(1,460)

(946)

15 

– 

(931)

190 

(741)

(769)

28

(741)

(30.0)c

(30.0)c

AIB Group plc Annual Financial Report 2020Financial Statements123456228

Consolidated statement of comprehensive income

for the financial year ended 31 December 2020 

Notes

16

16

16

16

16

(Loss)/profit for the year

Other comprehensive income

Items that will not be reclassified subsequently to profit or loss:

Net actuarial losses in retirement benefit schemes, net of tax

Net change in fair value of equity investments at FVOCI, net of tax

Total items that will not be reclassified subsequently to profit or loss

Items that will be reclassified subsequently to profit or loss

when specific conditions are met

Net change in foreign currency translation reserves

Net change in cash flow hedges, net of tax

Net change in fair value of investment debt securities at FVOCI, net of tax

Total items that will be reclassified subsequently to profit or loss

when specific conditions are met

Other comprehensive income for the year, net of tax 

Total comprehensive income for the year

Attributable to:

– Equity holders of the parent

– Non-controlling interests

Total comprehensive income for the year

2020
€ m

(741)

(38)

(18)

(56)

(70)

71 

(55)

(54)

(110)

(851)

(879)

28 

(851)

2019
€ m

364 

(188)

(9)

(197)

66 

184 

(44)

206 

9 

373 

336 

37 

373 

AIB Group plc Annual Financial Report 2020Financial StatementsConsolidated statement of financial position

as at 31 December 2020 

229

Notes

2020
€ m

2019
€ m

Assets

Cash and balances at central banks

Items in course of collection

Disposal groups and non-current assets held for sale

Derivative financial instruments

Loans and advances to banks

Loans and advances to customers

Investment securities

Interests in associated undertakings

Intangible assets and goodwill

Property, plant and equipment

Other assets

Current taxation

Deferred tax assets

Prepayments and accrued income

Retirement benefit assets

Total assets

Liabilities

Deposits by central banks and banks

Customer accounts

Derivative financial instruments

Debt securities in issue

Lease liabilities

Current taxation

Deferred tax liabilities

Retirement benefit liabilities

Other liabilities

Accruals and deferred income

Provisions for liabilities and commitments

Subordinated liabilities and other capital instruments

Total liabilities

Equity

Share capital

Reserves

Total shareholders' equity

Other equity interests

Non-controlling interests

Total equity

Total liabilities and equity

Brendan McDonagh
Deputy Chair

Colin Hunt
Chief Executive Officer

4 March 2021

48

19

20

21

22

24

25

26

27

28

29

30

31

32

20

33

34

29

30

35

36

37

38

39

40

25,550 

11,982 

43 

14 

1,424 

1,799 

56,945 

19,479 

98 

937 

725 

235 

57 

2,711 

339 

29 

110,385 

4,690 

81,972 

1,201 

5,450 

382 

1 

44 

68 

955 

255 

396 

1,550 

96,964 

1,696 

10,609 

12,305 

1,115 

1 

13,421 

110,385 

57 

20 

1,271 

1,478 

60,888 

17,331 

83 

917 

803 

655 

8 

2,666 

364 

39 

98,562 

823 

71,803 

1,197 

6,831 

429 

70 

109 

60 

869 

339 

503 

1,299 

84,332 

1,696 

11,543 

13,239 

496 

495 

14,230 

98,562 

AIB Group plc Annual Financial Report 2020Financial Statements123456l
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AIB Group plc Annual Financial Report 2020Financial Statements123456 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
232

Consolidated statement of cash flows

for the financial year ended 31 December 2020 

Cash flows from operating activities

(Loss)/profit before taxation for the year

Adjustments for:

– Non-cash and other items

– Change in operating assets

– Change in operating liabilities

– Taxation paid

Net cash inflow from operating activities

Cash flows from investing activities

Purchase of investment securities

Proceeds from sales, redemptions and maturity of investment securities

Additions to property, plant and equipment

Disposal of property, plant and equipment

Additions to intangible assets

Acquisition cost of subsidiary

Dividends received from associated undertakings

Net cash outflow from investing activities

Cash flows from financing activities

Net proceeds on issue of Additional Tier 1 Securities

Net proceeds on issue of € 1 billion Tier 2 Notes

Net proceeds on issue of € 500 million Tier 2 Notes

Redemption of capital instruments

Proceeds on issue of debt securities – MREL

Dividends paid on ordinary shares

Distributions paid to other equity interests

Distributions paid to non-controlling interests

Repayment of lease liabilities

Interest paid on debt securities – MREL

Interest paid on subordinated liabilities and other capital instruments

Net cash inflow from financing activities

Change in cash and cash equivalents

Opening cash and cash equivalents

Effect of exchange translation adjustments

Closing cash and cash equivalents

Notes

49

49

49

24

24

27

26

25

39

37

37

37/40

33

18

18

40

27

48

2020
€ m

(931)

2,079

1,982

13,304

(28)

16,406 

(6,444)

4,074 

(21)

11 

(236)

–

– 

(2,616)

619 

1,000 

– 

(1,253)

– 

– 

(46)

(30)

(50)

(98)

(41)

101 

13,891 

12,923 

(255)

26,559 

2019
€ m

499 

780 

247 

2,581 

(56)

4,051 

(4,937)

4,689 

(69)

30 

(259)

(60)

27 

(579)

496 

– 

500 

– 

1,640 

(461)

– 

(37)

(59)

(70)

(31)

1,978 

5,450 

7,246 

227 

12,923 

AIB Group plc Annual Financial Report 2020Financial StatementsNotes to the consolidated financial statements

Note

1   Accounting policies

2   Critical accounting judgements and estimates

3   Segmental information

4  

5  

Interest and similar income

Interest and similar expense 

6   Dividend income

7   Net fee and commission income

8   Net trading loss

9   Net gain on other financial assets measured 

at FVTPL

10   Net gain/(loss) on derecognition of financial 

assets measured at amortised cost

11   Other operating income

12   Operating expenses

13   Net credit impairment charge

14   Profit on disposal of property

15   Auditor's remuneration

16   Taxation

17   Earnings per share

18   Distributions on equity shares and other equity 

interests

19   Disposal groups and non-current assets held 

for sale

20   Derivative financial instruments

21   Loans and advances to banks

22   Loans and advances to customers

23   ECL allowance on financial assets

24   Investment securities

25   Interests in associated undertakings 

26   Intangible assets and goodwill

27   Property, plant and equipment

28   Other assets

29   Deferred taxation

Page

Note

234

261

266

270

270

270

271

271

272

272

272

273

273

274

274

275

277

278

278

279

288

289

290

291

295

296

297

300

300

30   Retirement benefits

31   Deposits by central banks and banks

32   Customer accounts

33   Debt securities in issue

34   Lease liabilities

35   Other liabilities

36   Provisions for liabilities and commitments

37   Subordinated liabilities and other capital 

instruments

38   Share capital

39   Other equity interests

40   Non-controlling interests in subsidiaries

41   Capital reserves, merger reserve and capital 

redemption reserves

42   Offsetting financial assets and financial 

liabilities

43   Contingent liabilities and commitments

44   Subsidiaries and consolidated structured 

entities

45   Off-balance sheet arrangements and 

transferred financial assets 

46   Classification and measurement of financial 

assets and financial liabilities

47   Fair value of financial instruments

48   Cash and cash equivalents

49   Statement of cash flows

50   Related party transactions

51   Employees

52   Regulatory compliance

53   Financial and other information 

54   Dividends

55   Non-adjusting events after the reporting date

56   Approval of financial statements

233

Page

303

309

310

310

311

311

312

314

315

316

317

318

318

322

324

326

330

331

339

340

341

350

350

351

351

351

351

AIB Group plc Annual Financial Report 2020Financial Statements123456234

1  Accounting policies

Index

(a)

(b)

(c)

(d)

(e)

(f)

(g)

(h)

(i)

(j)

(k)

(l)

Reporting entity

Statement of compliance

Basis of preparation

Basis of consolidation

Foreign currency translation

Interest income and expense recognition

Dividend income

Fee and commission income

Net trading income

Employee benefits

Income tax, including deferred income tax

Financial assets

(m)

Financial liabilities and equity

(n)

(o)

(p)

(q)

(r)

(s)

(t)

(u)

(v)

(w)

(x)

(y)

(z)

(aa)

(ab)

(ac)

(ad)

Leases

Determination of fair value of financial instruments

Sale and repurchase agreements (including securities borrowing and lending)

Derivatives and hedge accounting

Derecognition

Impairment of financial assets

Collateral and netting

Financial guarantees and loan commitment contracts

Property, plant and equipment

Intangible assets

Impairment of property, plant and equipment, goodwill and intangible assets

Disposal groups and non-current assets held for sale

Non-credit risk provisions

Equity

Cash and cash equivalents

Segment reporting

Prospective accounting changes

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements235

1  Accounting policies (continued)
The significant accounting policies that the Group applied in the preparation of the financial statements are set out in this section.

(a)  Reporting entity
AIB Group plc (‘the parent company’ or ‘the Company’) is a company domiciled in Ireland. The address of the Company’s registered office 

was changed to 10 Molesworth Street, Dublin 2, Ireland on 16 June 2020 (previously Bankcentre, Ballsbridge, Dublin 4, Ireland). AIB Group 

plc is registered under the Companies Act 2014 as a public limited company under the company number 594283 and is the holding 

company of the Group.

The consolidated financial statements for the year ended 31 December 2020 include the financial statements of AIB Group plc and its 

subsidiary undertakings, collectively referred to as ‘AIB Group’ or ‘the Group’, where appropriate, including certain special purpose entities 

and the Group’s interest in associates using the equity method of accounting and are prepared to the end of the financial period. The Group 

is and has been primarily involved in retail and corporate banking.

(b)  Statement of compliance
The consolidated financial statements have been prepared in accordance with International Accounting Standards and International 

Financial Reporting Standards (collectively “IFRSs”) as adopted by the European Union (“EU”) and applicable for the financial year ended 

31 December 2020. The consolidated financial statements also comply with those parts of the Companies Act 2014 and the European 

Union (Credit Institutions: Financial Statements) Regulations 2015 applicable to companies reporting under IFRS, and the Asset Covered 

Securities Acts 2001 and 2007 and Article 4 of the IAS Regulation. The accounting policies have been consistently applied by Group entities 

and are consistent with the previous year, unless otherwise described.

(c)  Basis of preparation
Functional and presentation currency
The financial statements are presented in euro, which is the functional currency of the parent company and a significant number of its 

subsidiaries, rounded to the nearest million.

Basis of measurement
The financial statements have been prepared under the historical cost basis, with the exception of the following assets and liabilities which 

are stated at their fair value: derivative financial instruments, financial instruments at fair value through profit or loss, certain hedged financial 

assets and financial liabilities and investment securities at fair value through other comprehensive income (‘FVOCI’).

The financial statements comprise the consolidated income statement, the consolidated statement of comprehensive income, 

the consolidated and the holding company’s separate statements of financial position, the consolidated and the holding company’s separate 

statements of cash flows, and the consolidated and the holding company’s separate statements of changes in equity together with the 

related notes. These notes also include financial instrument related disclosures which are required by IFRS 7, Financial Instruments: 

Disclosures and IAS 1, Presentation of Financial Statements, contained in the ‘Business review’ and the ‘Risk management’ sections of this 

Annual Financial Report. The relevant information on those pages is identified as forming an integral part of the audited financial statements.

Use of judgements and estimates
The preparation of financial statements requires management to make judgements, estimates and assumptions that affect the application 

of policies and reported amounts of certain assets, liabilities, revenues and expenses, and disclosures of contingent assets and liabilities. 

The estimates and assumptions are based on historical experience and various other factors that are believed to be reasonable under the 

circumstances. Since management’s judgement involves making estimates concerning the likelihood of future events, the actual results 

could differ from those estimates. The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting 

estimates are recognised in the period in which the estimate is revised and in any future period affected. The estimates that have a 

significant effect on the financial statements and estimates with a significant risk of material adjustment in the next year are in the areas of 

expected credit losses on financial instruments; the recoverability of deferred tax; determination of the fair value of certain financial assets 

and financial liabilities; retirement benefit obligations; and provisions for liabilities and commitments. 

A description of these judgements and estimates is set out in ‘Critical accounting judgements and estimates’ on pages 261 to 265.

AIB Group plc Annual Financial Report 2020Financial Statements123456236

1  Accounting policies (continued)

(c)  Basis of preparation (continued)
Going concern
The financial statements for the financial year ended 31 December 2020 have been prepared on a going concern basis as the Directors are 
satisfied, having considered the risks and uncertainties impacting the Group, that it has the ability to continue in business for the period of 
assessment. In making this assessment, the Directors have considered a wide range of information relating to present and future conditions, 
including the recent Strategic Review, the approved three year Strategic Plan (2021 to 2023) and internally generated stress scenarios, 
cognisant of the prolonged impacts of COVID-19 and Brexit. The period of assessment used by the Directors is twelve months from the date 
of approval of these annual financial statements.

Adoption of new accounting standards/amendments to standards
During the financial year to 31 December 2020, the Group adopted the following amendments to standards and interpretations which had an 
insignificant impact on these annual financial statements:
 – Amendments to IFRS 3 Business Combinations (definition of a business);
 – Amendments to References to the Conceptual Framework in IFRS Standards; and
 – Amendments to IFRS 16 Leases COVID-19 Related Rent Concessions.

(d)  Basis of consolidation
Subsidiary undertakings
A subsidiary undertaking is an investee controlled by the Group. The Group controls an investee when it has power over the investee, 

is exposed, or has rights, to variable returns from its involvement with the investee and has the ability to affect those returns through its 

power over the investee. Subsidiaries are consolidated in the Group’s financial statements from the date on which control commences until 

the date that control ceases.

The Group reassesses whether it controls a subsidiary when facts and circumstances indicate that there are changes to one or more 

elements of control.

Loss of control
If the Group loses control of a subsidiary, the Group:

(i)  derecognises the assets (including any goodwill) and liabilities of the former subsidiary at their carrying amounts at the date control is 

lost;

(ii)  derecognises the carrying amount of any non-controlling interests in the former subsidiary at the date control is lost (including any 

attributable amounts in other comprehensive income);

(iii)  recognises the fair value of any consideration received and any distribution of shares of the subsidiary;

(iv)  recognises any investment retained in the former subsidiary at its fair value at the date when control is lost; and

(v)  recognises any resulting difference of the above items as a gain or loss in the income statement.

The Group subsequently accounts for any investment retained in the former subsidiary in accordance with IFRS 9 Financial Instruments, or 

when appropriate, IAS 28 Investments in Associates and Joint Ventures.

Structured entities
A structured entity is an entity designed so that its activities are not governed by way of voting rights. The Group assesses whether it has 

control over such an entity by considering factors such as the purpose and design of the entity; the nature of its relationship with the entity; 

and the size of its exposure to the variability of returns of the entity.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements237

1  Accounting policies (continued)

(d)  Basis of consolidation (continued) 
Business combinations
The Group accounts for the acquisition of businesses using the acquisition method except for those businesses under common control. 

Under the acquisition method, the consideration transferred in a business combination is measured at fair value, which is calculated as the 

sum of:

 –

 –

 –

the acquisition date fair value of assets transferred by the Group; 

liabilities incurred by the Group to the former owners of the acquiree; and

the equity interests issued by the Group in exchange for control of the acquiree. 

Acquisition related costs are recognised in the income statement as incurred.

Goodwill is measured as the excess of the sum of:

 –

 –

 –

 –

the fair value of the consideration transferred;

the amount of any non-controlling interests in the acquiree; and

the fair value of the acquirer’s previously held equity interest in the acquiree, if any; less

the net of the acquisition date fair value of the identifiable assets acquired and liabilities assumed.

The Group commonly acts as trustee and in other fiduciary capacities that result in the holding or placing of assets on behalf of individuals, 

trusts, retirement benefit plans and other institutions. These assets, and income arising thereon, are excluded from the financial statements, 

as they are not assets of the Group.

Non-controlling interests
For each business combination, the Group recognises any non-controlling interest in the acquiree either:

 –

 –

at fair value; or 

at their proportionate share of the acquiree’s identifiable net assets.

For changes in the Group’s interest in a subsidiary that do not result in a loss of control, the Group adjusts the carrying amounts of the 
controlling and non-controlling interests to reflect the changes in their relative interests in the subsidiary. The difference between the change 

in value of the non-controlling interest and the fair value of the consideration paid or received is recognised directly in equity and attributed 

to the equity holders of the parent.

Common control transactions
The Group accounts for the acquisition of businesses and investments in subsidiary undertakings between members of the Group at 

carrying value at the date of the transaction unless prohibited by company law or IFRS. This policy also applies to the acquisition of 

businesses by the Group of other entities under the common control of the Irish Government. Where the carrying value of the acquired net 

assets exceeds the fair value of the consideration paid, the excess is accounted for as a capital contribution (accounting policy (aa) ‘Equity’ 

– capital contributions). On impairment of the subsidiary in the parent company’s separate financial statements, an amount equal to the 

impairment charge net of tax in the income statement is transferred from capital contribution reserves to revenue reserves. 

The entire capital contribution is transferred to revenue reserves on final sale of the subsidiary.

For acquisitions under common control, comparative data is not restated. The consolidation of the acquired entity is effective from the 

acquisition date with intercompany balances eliminated at a Group level on this date.

Associated undertakings
An associated undertaking is an entity over which the Group has significant influence, but not control, over the entity’s operating and 

financial policy decisions. If the Group holds 20% or more of the voting power of an entity, it is presumed that the Group has significant 

influence, unless it can be clearly demonstrated that this is not the case.

Investments in associated undertakings are initially recorded at cost and increased (or decreased) each year by the Group’s share of the 

post acquisition net income (or loss), and other movements reflected directly in other comprehensive income of the associated undertaking.

AIB Group plc Annual Financial Report 2020Financial Statements123456238

1  Accounting policies (continued)

(d)  Basis of consolidation (continued) 
Goodwill arising on the acquisition of an associated undertaking is included in the carrying amount of the investment. When the Group’s 

share of losses in an associate has reduced the carrying amount to zero, including any other unsecured receivables, the Group does not 

recognise further losses, unless it has incurred obligations to make payments on behalf of the associate.

Where the Group continues to hold more than 20% of the voting power in an investment but ceases to have significant influence, the 

investment is no longer accounted for as an associate. On the loss of significant influence, the Group measures the investment at fair value 

and recognises any difference between the carrying value and fair value in profit or loss and accounts for the investment in accordance with 

IFRS 9 Financial Instruments.

The Group’s share of the results of associated undertakings after tax reflects the Group’s proportionate interest in the associated 

undertaking and is based on financial statements made up to a date not earlier than three months before the period end reporting date, 

adjusted to conform with the accounting policies of the Group.

Since goodwill that forms part of the carrying amount of the investment in an associate is not recognised separately, it is, therefore, not 

tested for impairment separately. Instead, the entire amount of the investment in an associate is tested for impairment as a single asset 

when there is objective evidence that the investment in an associate may be impaired.

Transactions eliminated on consolidation
Intra-group balances and any unrealised income and expenses arising from intra-group transactions are eliminated on consolidation. 

Unrealised losses are eliminated in the same way as unrealised gains, but only to the extent that there is no evidence of impairment. 

Unrealised gains and losses on transactions with associated undertakings are eliminated to the extent of the Group’s interest in the 

investees.

Consistent accounting policies are applied throughout the Group for the purposes of consolidation.

Parent Company financial statements: Investment in subsidiary and associated undertakings
The Company accounts for investments in subsidiary and associated undertakings that are not classified as held for sale at cost less 

provisions for impairment. If the investment is classified as held for sale, the Company accounts for it at the lower of its carrying value and 

fair value less costs to sell.

The Company reviews its equity investment for impairment at the end of each reporting period if there are indications that impairment may 

have occurred.

The testing for possible impairment involves comparing the estimated recoverable amount of an investment with its carrying amount. 

Where the recoverable amount is less than the carrying amount, the difference is recognised as an impairment provision in the Company’s 

financial statements. The recoverable amount is the higher of fair value less costs to sell and value-in-use (“VIU”).

Dividends from a subsidiary or an associated undertaking are recognised in the income statement when the Company’s right to receive the 

dividend is established.

(e)  Foreign currency translation
Items included in the financial statements of each of the Group’s entities are measured using their functional currency, being the currency of 

the primary economic environment in which the entity operates.

Transactions and balances
Foreign currency transactions are translated into the respective entity’s functional currency using the exchange rates prevailing at the 

dates of the transactions. Monetary assets and liabilities denominated in foreign currencies are re-translated at the rate prevailing at the 

period end. Foreign exchange gains and losses resulting from the settlement of such transactions and from the re-translation at period end 

exchange rates of the amortised cost of monetary assets and liabilities denominated in foreign currencies are recognised in the income 

statement. Exchange differences on equities and similar non-monetary items held at fair value through profit or loss are reported as part of 

the fair value gain or loss. Exchange differences on a financial liability designated as a hedge of the net investment in a foreign operation 

are reported in other comprehensive income.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements 
1  Accounting policies (continued)

239

(e)  Foreign currency translation (continued)
Foreign operations
The results and financial position of all Group entities that have a functional currency different from the euro are translated into euro as 
follows:
 –

assets and liabilities including goodwill and fair value adjustments arising on consolidation of foreign operations are translated at the 
closing rate;
income and expenses are translated into euro at the average rates of exchange during the period where these rates approximate to the 
foreign exchange rates ruling at the dates of the transactions;
foreign currency translation differences are recognised in other comprehensive income; and
since 1 January 2004, the Group’s date of transition to IFRS, all such exchange differences are included in the foreign currency 
cumulative translation reserve within shareholders’ equity. When a foreign operation is disposed of in full, the relevant amount of this 
reserve is transferred to the income statement. When a subsidiary is partly disposed of, the relevant proportion of foreign currency 
translation reserve is re-attributed to the non-controlling interest. In the case of a partial disposal, a pro-rata amount of the foreign 
currency cumulative translation reserve is transferred to the income statement. This also applies in the case where there has not been a 

 –

 –
 –

reduction in the overall percentage holding, i.e. repayment of capital.

(f)  Interest income and expense recognition
Interest income and expense is recognised in the income statement using the effective interest method.

Effective interest rate
The effective interest rate is the rate that exactly discounts the estimated future cash payments or receipts through the expected life of the 
financial instrument to:
 –
 –

the gross carrying amount of the financial asset; or
the amortised cost of the financial liability.

The application of the method has the effect of recognising income receivable and expense payable on the instrument evenly in proportion 
to the amount outstanding over the period to maturity or repayment. In calculating the effective interest rate for financial instruments other 
than credit impaired assets, the Group estimates cash flows (using projections based on its experience of customers’ behaviour) considering 
all contractual terms of the financial instrument but excluding expected credit losses. The calculation takes into account all fees, including 
those for any expected early redemption, and points paid or received between parties to the contract that are an integral part of the effective 
interest rate, transaction costs and all other premiums and discounts.

All costs associated with mortgage incentive schemes are included in the effective interest rate calculation. Fees and commissions payable 
to third parties in connection with lending arrangements, where these are direct and incremental costs related to the issue of a financial 
instrument, are included in interest income as part of the effective interest rate.

Amortised cost and gross carrying amount
The amortised cost of a financial asset or financial liability is the amount at which the financial asset or financial liability is measured at initial 
recognition minus the principal repayments, plus or minus the cumulative amortisation using the effective interest method of any difference 
between that initial amount and the maturity amount and, for financial assets, adjusted for any loss allowance.

The gross carrying amount of a financial asset is the amortised cost before adjusting for any loss allowance.

Calculation of interest income and interest expense
In calculating interest income and expense, the effective interest rate is applied to the gross carrying amount of the asset (when the asset is 
not credit impaired) or to the amortised cost of the liability.

For financial assets that have become credit impaired subsequent to initial recognition, interest income is calculated by applying the 
effective interest rate to the amortised cost of the financial asset. If the asset is no longer credit impaired, the calculation of interest income 
reverts to the gross basis.

However, for financial assets that were credit impaired on initial recognition, interest income is calculated by applying the credit adjusted 
effective interest rate to the amortised cost of the financial asset. The calculation of interest income does not revert to a gross basis, even if 
the credit risk of the asset improves.

When a financial asset is no longer credit impaired or has been repaid in full (i.e. cured without financial loss), the Group presents previously 
unrecognised interest income as a reversal of credit impairment/recovery of amounts previously written-off.

Interest income and expense on financial assets and liabilities classified as held for trading or at FVTPL is recognised in ‘other interest 
income and similar income’ or ‘interest expense’ in the income statement, as applicable.

AIB Group plc Annual Financial Report 2020Financial Statements123456240

1  Accounting policies (continued)

(f)  Interest income and expense recognition (continued) 
Presentation
Interest income and expense presented in the consolidated income statement include:

 –

 –

 –

Interest on financial assets and financial liabilities measured at amortised cost calculated on an effective interest basis;

Interest on investment debt securities measured at FVOCI calculated on an effective interest basis;

Interest on financial assets measured at FVTPL;

 – Net interest income and expense on qualifying hedge derivatives designated as cash flow hedges or fair value hedges which are 

recognised in interest income or interest expense; and

 –

Interest income and funding costs of trading portfolio financial assets.

The Group policy for the recognition of leasing income is set out in accounting policy (n).

(g)  Dividend income
Dividends on equity investments measured at FVTPL/FVOCI are recognised in the income statement when the entity’s right to receive 

payment is established and provided that they represent a return on capital.

(h)  Fee and commission income
The measurement and timing of recognition of fee and commission income is based on the core principles of IFRS 15 Revenue from 

Contracts with Customers. 

The principles in IFRS 15 are applied using the following 5 step model:

 –

 –

Identify the contract(s) with a customer;

Identify the performance obligations in the contract;

 – Determine the transaction price;

 – Allocate the transaction price to the performance obligations in the contract; and

 – Recognise revenue when or as the Group satisfies its performance obligations.

Fee and commission income is recognised when the performance obligation in the contract has been performed, ‘point in time’ recognition, 

or ‘over time’ recognition if the performance obligation is performed over a period of time unless the income has been included in the 

effective interest rate calculation.

The Group includes in the transaction price, some or all of an amount of variable consideration estimated only to the extent that it is highly 

probable that a significant reversal in the amount of cumulative revenue recognised will not occur when the uncertainty associated with the 

variable consideration is subsequently resolved.

The majority of the Group’s fee and commission income arises from retail banking activities. Loan syndication fees are recognised as 

revenue when the syndication has been completed and the Group has retained no part of the loan package for itself or retained a part at the 

same effective interest rate as applicable to the other participants.

Foreign exchange income is fee income that is derived from arranging foreign exchange transactions on behalf of customers. Such income 

is recognised when the individual performance obligation has been fulfilled.

Portfolio and other management advisory and service fees are recognised based on the applicable service contracts. Asset management 

fees relating to investment funds are recognised over time in line with the performance obligation. The same principle is applied to the 

recognition of income from wealth management, financial planning and custody services that are continuously provided over an extended 

period of time.

Commitment fees together with related direct costs, for loan facilities where drawdown is probable, are deferred and recognised as an 

adjustment to the effective interest rate on the loan once drawn. Commitment fees in relation to facilities where drawdown is not probable 

are recognised over the term of the commitment on a straight line basis. Other credit related fees are recognised over time in line with the 

performance obligation except arrangement fees where it is likely that the facility will be drawn down, and which are included in the effective 

interest rate calculation.

Fee income and fee expenses in respect of services and prepaid credits for cellular phone and utilities sold to third parties are classified as 
specialised payment services and are recognised when the performance obligation is satisfied.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements241

1  Accounting policies (continued)

(i)  Net trading income
Net trading income comprises gains less losses relating to trading assets and trading liabilities and includes all realised and unrealised fair 

value changes. Interest and dividend income on trading assets are shown in ‘interest income’ and ‘dividend income’ respectively.

(j)  Employee benefits
Retirement benefit obligations
The Group provides employees with post-retirement benefits mainly in the form of pensions.

The Group provides a number of retirement benefit schemes including defined benefit and defined contribution as well as a hybrid scheme 

that has both defined benefit and defined contribution elements. In addition, the Group contributes, according to local law in the various 

countries in which it operates, to governmental and other schemes which have the characteristics of defined contribution schemes. 

The majority of the defined benefit schemes are funded.

Full actuarial valuations of defined benefit schemes are undertaken every three years and are updated to reflect current conditions at each 

year end reporting date. 

Scheme assets are measured at fair value determined by using current bid prices, except for insurance policies acquired as part of a buy in. 

If the policies are qualifying policies under IAS 19 Employee Benefits and if the timing and amount of payments under the policies exactly 

match some or all of the benefits payable under the scheme, then the present value of the related obligation is determined and is deemed to 

be the fair value of the insurance policies to be included in plan assets. 

Scheme liabilities are measured on an actuarial basis by estimating the amount of future benefit that employees have earned for their 

service in current and prior periods and discounting that benefit at the market yield on a high quality corporate bond of equivalent term and 

currency to the liability. The calculation is performed by a qualified actuary using the projected unit credit method. The difference between 

the fair value of the scheme assets and the present value of the defined benefit obligation at the year end reporting date is recognised 

in the statement of financial position. Schemes in surplus are shown as assets and schemes in deficit, together with unfunded schemes, 

are shown as liabilities. A surplus is only recognised as an asset to the extent that it is recoverable through a refund from the scheme or 

through reduced contributions in the future. Actuarial gains and losses are recognised immediately in other comprehensive income.

The cost of providing defined benefit pension schemes to employees, comprising the net interest on the net defined benefit liability/(asset), 

calculated by applying the discount rate to the net defined benefit liability/(asset) at the start of the annual reporting period, taking into 

account contributions and benefit payments during the period, is charged to the income statement within personnel expenses.

Re-measurements of the net defined benefit liability/(asset), comprising actuarial gains and losses and the return on scheme assets 

(excluding amounts included in net interest on the net defined benefit liability/(asset)) are recognised in other comprehensive income. 

Amounts recognised in other comprehensive income in relation to re-measurements of the net defined benefit liability/(asset) will not be 

reclassified to profit or loss in a subsequent period.

In early 2017, the Board reassessed its obligation to fund increases in pensions in payment. The Board confirmed that funding of increases 

in pensions in payment is a decision to be made by the Board each year where increases are discretionary. This was based on actuarial and 

external legal advice obtained.

The Group recognises the effect of an amendment to a defined benefit scheme when the plan amendment occurs, which is when the Group 

introduces or withdraws a defined benefit scheme, or changes the benefits payable under existing defined benefit schemes. A curtailment 

is recognised when a significant reduction in the number of employees covered by a defined benefit scheme occurs. A settlement is a 

transaction that eliminates all further legal or constructive obligations for part or all of the benefits provided under a defined benefit scheme. 

Gains or losses on plan amendments, curtailments and settlements are recognised in the income statement.

AIB Group plc Annual Financial Report 2020Financial Statements123456242

1  Accounting policies (continued)

(j)  Employee benefits (continued)
Retirement benefit obligations (continued) 
Changes with regard to benefits payable to retirees which represent a constructive obligation under IAS 37 Provisions, Contingent Liabilities 

and Contingent Assets are accounted for as a past service cost. These are recognised in the income statement.

The costs of managing the defined benefit scheme assets are deducted from the return on scheme assets. All costs of running the defined 

benefit schemes are recognised in the income statement when they are incurred.

The cost of the Group’s defined contribution schemes is charged to the income statement in the accounting period in which it is incurred. 

Any contributions unpaid at the year end reporting date are included as a liability. The Group has no further obligation under these schemes 

once these contributions have been paid.

Short term employee benefits
Short term employee benefits, such as salaries and other benefits, are accounted for on an accruals basis over the period during which 

employees have provided services. Bonuses are recognised to the extent that the Group has a legal or constructive obligation to its 

employees that can be measured reliably. The cost of providing subsidised staff loans is charged within personnel expenses.

Termination benefits
Termination benefits are recognised as an expense at the earlier of when the Group can no longer withdraw the offer of those benefits and 

when the Group recognises costs for a restructuring under IAS 37 Provisions, Contingent Liabilities and Contingent Assets, which includes 

the payment of termination benefits.

For termination benefits payable as a result of an employee’s decision to accept an offer of voluntary redundancy, which is not within the 

scope of IAS 37 Provisions, Contingent Liabilities and Contingent Assets, the Group recognises the expense at the earlier of when the 

employee accepts the offer and when a restriction on the Group’s ability to withdraw the offer takes effect.

(k)  Income tax, including deferred income tax
Income tax comprises current and deferred tax. Income tax is recognised in the income statement except to the extent that it relates to items 

recognised in other comprehensive income, in which case it is recognised in other comprehensive income. Income tax relating to items 

in equity is recognised directly in equity. However, the income tax consequences of payments on financial instruments that are classified 

as equity but treated as liabilities for tax purposes are recognised in profit or loss if those payments are distributions of profits previously 

recognised in profit or loss.

Current tax is the expected tax payable on the taxable income for the year using tax rates enacted or substantively enacted at the reporting 

date and any adjustment to tax payable in respect of previous years.

Deferred income tax is provided, using the balance sheet liability method, on temporary differences between the tax bases of assets and 

liabilities and their carrying amounts for financial reporting purposes. Deferred income tax is determined using tax rates based on legislation 

enacted or substantively enacted at the reporting date and expected to apply when the deferred tax asset is realised or the deferred tax 

liability is settled. Deferred income tax assets are recognised when it is probable that future taxable profits will be available against which 

the temporary differences will be utilised. The deferred tax asset is reviewed at the end of each reporting period and the carrying amount will 

reflect the extent that sufficient taxable profits will be available to allow all of the asset to be recovered.

The tax effects of income tax losses available for carry forward are recognised as an asset to the extent that it is probable that future taxable 

profits will be available against which these losses can be utilised.

Deferred and current tax assets and liabilities are only offset when they arise in the same tax reporting group and where there is both 

the legal right and the intention to settle the current tax assets and liabilities on a net basis or to realise the asset and settle the liability 

simultaneously.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements243

1  Accounting policies (continued)

(k)  Income tax, including deferred income tax (continued)
The principal temporary differences arise from depreciation of property, plant and equipment, revaluation of certain financial assets and 

financial liabilities including derivative contracts, provisions for pensions and other post-retirement benefits, and in relation to acquisitions, 

on the difference between the fair values of the net assets acquired and their tax base.

Deferred income tax is provided on temporary differences arising from investments in subsidiaries and associates, except where the timing 

of the reversal of the temporary difference is controlled by the Group and it is probable that the difference will not reverse in the foreseeable 

future. In addition, temporary differences are not provided for assets and liabilities the initial recognition of which, in a transaction that is not 

a business combination, affects neither accounting nor taxable profit. Income tax payable on profits, based on the applicable tax law in each 

jurisdiction, is recognised as an expense in the period in which the profits arise.

(l)  Financial assets
Recognition and initial measurement
The Group initially recognises financial assets on the trade date, being the date on which the Group commits to purchase the assets. 

Loan assets are recognised when cash is advanced to borrowers.

Financial assets measured at amortised cost or at fair value through other comprehensive income (“FVOCI”) are recognised initially at fair 

value adjusted for direct and incremental transaction costs. Financial assets measured at fair value through profit or loss (“FVTPL”) are 

recognised initially at fair value and transaction costs are taken directly to the income statement.

Derivatives are measured initially at fair value on the date on which the derivative contract is entered into. The best evidence of the fair 

value of a derivative at initial recognition is the transaction price (i.e. the fair value of the consideration given or received) unless the fair 

value of that instrument is evidenced by comparison with other observable current market transactions in the same instrument (i.e. without 

modification or repackaging) or based on a valuation technique whose variables include only data from observable markets. Profits or losses 

are only recognised on initial recognition of derivatives when there are observable current market transactions or valuation techniques that 

are based on observable market inputs.

Classification and subsequent measurement
On initial recognition, a financial asset is classified and subsequently measured at amortised cost, FVOCI or FVTPL.

The classification and subsequent measurement of financial assets depend on:

 – The Group’s business model for managing the asset; and
 – The cash flow characteristics of the asset (for assets in a ‘hold-to-collect’ or ‘hold-to-collect-and-sell’ business model).

Based on these factors, the Group classifies its financial assets into one of the following categories:

 – Amortised cost
Assets that have not been designated as at FVTPL, and are held within a ‘hold-to-collect’ business model whose objective is to hold assets 
to collect contractual cash flows; and whose contractual terms give rise on specified dates to cash flows that are solely payments of principal 
and interest. The carrying amount of these assets is calculated using the effective interest method and is adjusted on each measurement 

date by the expected credit loss allowance for each asset, with movements recognised in profit or loss.

 – Fair value through other comprehensive income (“FVOCI”)
Assets that have not been designated as at FVTPL, and are held within a ‘hold-to-collect-and-sell’ business model whose objective is 

achieved by both collecting contractual cash flows and selling financial assets; and whose contractual terms give rise on specified dates to 

cash flows that are solely payments of principal and interest (“SPPI”). Movements in the carrying amount of these assets are taken through 

other comprehensive income (“OCI”), except for the recognition of credit impairment gains or losses, interest revenue or foreign exchange 

gains and losses, which are recognised in profit or loss. When a financial asset is derecognised, the cumulative gain or loss previously 

recognised in OCI is reclassified from equity to profit or loss other than in the case of equity instruments designated at FVOCI.

AIB Group plc Annual Financial Report 2020Financial Statements123456244

1  Accounting policies (continued)

(l)  Financial Assets (continued)
 – Fair value through profit or loss (“FVTPL”)
Financial assets that do not meet the criteria for amortised cost or FVOCI are measured at FVTPL. Gains or losses (excluding interest 

income or expense) on such assets are recognised in profit or loss on an ongoing basis.

In addition, the Group may irrevocably designate a financial asset as at FVTPL that otherwise meets the requirements to be measured at 

amortised cost or at FVOCI if doing so eliminates or significantly reduces an accounting mismatch that would otherwise arise.

 – Embedded derivatives
Certain hybrid contracts may contain both a non-derivative host and an ‘embedded derivative’. Under IFRS 9, there is no bifurcation of 

embedded derivatives from the host financial asset. As a result, such financial assets will generally fail the SPPI test unless the embedded 

derivative does not substantially modify the cash flows that would otherwise be required by the contract. Those failing the SPPI test will be 

classified and measured at FVTPL.

Business model assessment
The Group makes an assessment of the objective of the business model at a portfolio level, as this reflects how portfolios of assets are 

managed to achieve a particular objective, rather than management’s intentions for individual assets.

The assessment considers the following:

 – The strategy for the portfolio as communicated by management;

 – How the performance of the portfolio is evaluated and reported to senior management;

 – The risks that impact the performance of the business model, and how those risks are managed;

 – How managers of the business are compensated (i.e. based on fair value of assets managed or on the contractual cash flows 

collected); and

 – The frequency, value and timing of sales in prior periods, reasons for those sales, and expectations of future sales activity.

Financial assets that are held for trading or managed within a business model that is evaluated on a fair value basis are measured at FVTPL 

because the business objective is neither hold-to-collect contractual cash flows nor hold-to-collect-and-sell contractual cash flows.

Characteristics of the contractual cash flows
An assessment (‘SPPI test’) is performed on all financial assets at origination that are held within a ‘hold-to-collect’ or ‘hold-to-collect-
and-sell’ business model to determine whether the contractual terms of the financial assets give rise on specified dates to cash flows that 
are solely payments of principal and interest on the principal outstanding. For the purposes of this assessment, ‘principal’ is defined as 

the fair value of the financial asset at initial recognition. ‘Interest’ is defined as consideration for the time value of money, for the credit 

risk associated with the principal amount outstanding, for other basic lending risks and costs (i.e. liquidity, administrative costs) and profit 

margin.

The SPPI test requires an assessment of the contractual terms and conditions to determine whether a financial asset contains any terms 

that could modify the timing or amount of contractual cash flows of the asset, to the extent that they could not be described as solely 

payments of principal and interest. In making this assessment, the Group considers:

 – Features that modify the time value of money element of interest (e.g. tenor of the interest rate does not correspond with the frequency 

within which it resets);

 – Terms providing for prepayment and extension;

 –

Leverage features;

 – Contingent events that could change the amount and timing of cash flows;
 – Terms that limit the Group’s claim to cash flows from specified assets; and
 – Contractually linked instruments.

Contractual terms that introduce exposure to risks or volatility in the contractual cash flows that are unrelated to a basic lending arrangement 
do not give rise to contractual cash flows that are solely payments of principal and interest on the principal amount outstanding.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements245

1  Accounting policies (continued)

(l)  Financial Assets (continued) 
Reclassifications
Reclassifications of financial assets to alternative asset categories, (e.g. from amortised cost to FVOCI), should be very infrequent, and will 

only occur when, and only when, the Group changes its business model for managing a specific portfolio of financial assets.

Investments in equity instruments
Equity instruments are classified and measured at FVTPL with gains and losses reflected in profit or loss.

On initial recognition, the Group may elect to irrevocably designate at FVOCI, an equity instrument that is not held for trading. This election 

is made on an instrument-by-instrument basis. When this election is used, fair value gains and losses are recognised in OCI and are not 

subsequently reclassified to profit or loss on derecognition of the equity instrument.

(m)  Financial liabilities and equity
The Group categorises financial liabilities as at amortised cost or as at fair value through profit or loss.

The Group recognises a financial liability when it becomes party to the contractual provisions of the contract.

Issued financial instruments or their components are classified as liabilities where the substance of the contractual arrangement results 

in the Group having a present obligation to either deliver cash or another financial asset to the holder, to exchange financial instruments 

on terms that are potentially unfavourable or to satisfy the obligation otherwise than by the exchange of a fixed amount of cash or another 

financial asset for a fixed number of equity shares.

Financial liabilities are initially recognised at fair value, being their issue proceeds (fair value of consideration received), net of transaction 

costs incurred. Financial liabilities are subsequently measured at amortised cost, with any difference between the proceeds net of 

transaction costs and the redemption value recognised in the income statement using the effective interest method.

Where financial liabilities are classified as trading they are also initially recognised at fair value with the related transaction costs taken 

directly to the income statement. Gains and losses arising from subsequent changes in fair value are recognised directly in the income 

statement within net trading income.

Preference shares which carry a mandatory coupon are classified as financial liabilities. The dividends on these preference shares are 

recognised in the income statement as interest expense using the effective interest method.

The Group derecognises a financial liability when its contractual obligations are discharged, cancelled or expired. Any gain or loss on the 

extinguishment or re-measurement of a financial liability is recognised in profit or loss.

Issued financial instruments are classified as equity when the Group has no contractual obligation to transfer cash, or other financial assets, 

or to issue a variable number of its own equity instruments. Incremental costs directly attributable to the issue of equity instruments are 

shown as a deduction from the proceeds of issue, net of tax.

(n)  Leases
Lessor
Assets leased to customers are classified as finance leases if the lease agreements transfer substantially all the risks and rewards of 

ownership, with or without ultimate legal title. When assets are held subject to a finance lease, the present value of the lease payments, 

discounted at the rate of interest implicit in the lease, is recognised as a receivable. The difference between the total payments receivable 

under the lease and the present value of the receivable is recognised as unearned finance income, which is allocated to accounting periods 

under the pre-tax net investment method to reflect a constant periodic rate of return.

Assets leased to customers are classified as operating leases if the lease agreements do not transfer substantially all the risks and rewards 

of ownership. The leased assets are included within property, plant and equipment on the statement of financial position and depreciation is 

provided on the depreciable amount of these assets on a systematic basis over their estimated useful lives. Lease income is recognised on 

a straight line basis over the period of the lease unless another systematic basis is more appropriate.

AIB Group plc Annual Financial Report 2020Financial Statements123456246

1  Accounting policies (continued)

(n)  Leases (continued) 
Lessee
Lease rentals payables are recognised, measured and presented in line with IFRS 16 Leases.

Identifying a lease
The Group assesses whether a contract is, or contains, a lease at inception of the contract. A contract is, or contains, a lease if the contract 

conveys the right to control the use of an identified asset for a period of time in exchange for consideration. This assessment involves the 

exercise of judgement about whether it depends on a specified asset, whether the Group obtains substantially all the economic benefits 

from the use of that asset, and whether the Group has the right to direct the use of the asset.

This policy is applied to all of the Group’s contracts that meet the definition of a lease.

Lease term
The lease term comprises the non-cancellable period of the lease contract for which the Group has the right to use an underlying asset 

together with:

 –

 –

periods covered by an option to extend the lease if the Group is reasonably certain to exercise that option; and

periods covered by an option to terminate the lease if the Group is reasonably certain not to exercise that option.

Recognition
The Group recognises a right-of-use asset and a lease liability at the commencement date of the contract for all leases except for short term 

leases of 12 months or less or leases where the underlying asset is of low value i.e. the value of the underlying asset, when new, is less 

than € 5,000/£ 5,000. The commencement date is the date on which a lessor makes an underlying asset available for use by the Group.

Initial measurement of right-of-use asset
The right-of-use asset is initially measured at cost, which comprises the amount of the initial measurement of the lease liability, any lease 

payments made at or before the commencement date, less any lease incentives, any initial direct costs incurred by the Group and an 

estimate of costs to be incurred by the Group in dismantling and removing the underlying asset or restoring the site on which the asset is 

located.

The Group provides for dilapidations/restoration costs where it has been identified or planned that it intends on exiting the premises, and/
or where it has completed extensive modifications. The Group recognises asset restoration obligations mainly in relation to leased head 
office locations and branches and any other space which would need to be restored to their previous condition when the lease ends. Asset 

restoration obligations are capitalised as part of the cost of the right-of-use asset and depreciated over the asset’s estimated useful life on a 

straight-line basis.

Subsequent measurement of right-of-use asset
After the commencement date, a right-of-use asset is measured at cost less any accumulated depreciation and any accumulated 

impairment losses and adjusted for any re-measurement of the lease liability. The Group applies IAS 36 Impairment of Assets as set out in 

the Group’s accounting policy (x) ‘Impairment of property, plant and equipment, goodwill and intangible assets’ to determine whether the 

right-of-use asset is impaired and to account for any impairment loss identified.

The Group depreciates the right-of-use asset from the commencement date to the earlier of the end of the useful life of the right-of-use 

asset and the end of the lease term on a straight-line basis. When determining the relevant time period to calculate depreciation, the Group 

uses the lease term as determined in the initial recognition calculation.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements247

1  Accounting policies (continued)

(n)  Leases (continued)
Initial measurement of lease liability
The lease liability is initially measured at the present value of the lease payments that are payable over the lease term, discounted using 

the interest rate implicit in the lease or, if that rate cannot be readily determined, the Group’s incremental borrowing rate. The Group uses its 

incremental borrowing rate as the discount rate.

The lease payments include fixed payments (including in-substance fixed payments), variable lease payments that depend on an index or 

a rate and amounts expected to be payable by the Group under a residual value guarantee. The lease payments also include the exercise 

price of a purchase option if the Group is reasonably certain to exercise, lease payments in an optional renewal period if the Group is 

reasonably certain to exercise an extension option and payments of penalties for terminating the lease, if the lease term reflects the Group 

exercising an option to terminate the lease.

Lease payments exclude variable elements which are dependent on external factors, e.g. payments that are based on transaction volume/

usage. Variable lease payments that are not included in the initial measurement of the lease liability are recognised directly in the income 

statement in the period in which the event or condition that triggers these payments occurs.

Subsequent measurement of lease liability
After the commencement date, the Group measures the lease liability by increasing the carrying amount to reflect interest on the lease 

liability, reducing the carrying amount to reflect lease payments made and re-measuring the carrying amount to reflect any reassessment or 

lease modifications.

The lease liability is measured at amortised cost using the effective interest method. It is re-measured when there is a change in future lease 

payments arising from a change in an index or rate, if there is a change in the Group’s estimate of the amount expected to be payable under 

a residual value guarantee, or if the Group changes its assessment of whether it will exercise a purchase, extension or termination option.

When the lease liability is re-measured in this way, a corresponding adjustment is made to the carrying amount of the right-of-use asset, or 

is recorded in profit or loss if the carrying amount of the right-of-use asset has been reduced to Nil.

Lease modifications
Lease modifications arise from changes to the underlying contract between the Group and the lessor. The accounting for the modification is 

dependent on whether the modification is considered a separate lease or not.

A lease modification is accounted for as a separate lease if both the modification increases the scope of the lease by adding the right to 

use one or more underlying assets and the consideration for the lease increases by an amount commensurate with the standalone price for 

the increase in scope. If both criteria are met, the Group adopts the accounting policy on the initial recognition and measurement of lease 

liabilities and right-of-use assets.

If a lease modification fails the test above or the modification is of any other type (e.g. a decrease in scope from the original contract), 

the Group must modify the initially recognised components of the lease contract.

Sublease accounting
Where the Group sub-leases an asset (intermediate lessor) which it has leased from another lessor (the ‘head lessor’ who ultimately owns 

the asset from a legal perspective), the Group assesses whether the sub-lease is a finance or operating lease in the context of the right-of-

use asset being leased, not the actual underlying asset.

AIB Group plc Annual Financial Report 2020Financial Statements123456248

1  Accounting policies (continued)

(o)  Determination of fair value of financial instruments
The fair value of a financial instrument is the price that would be received to sell an asset or paid to transfer a liability in an orderly 

transaction between market participants at the measurement date in the principal, or in its absence, the most advantageous market to which 

the Group has access at that date. The Group considers the impact of non-performance risk when valuing its financial liabilities. 

Financial instruments are initially recognised at fair value and, with the exception of financial assets at fair value through profit or loss, 

the initial carrying amount is adjusted for direct and incremental transaction costs. In the normal course of business, the fair value on 

initial recognition is the transaction price (fair value of consideration given or received). If the Group determines that the fair value at initial 

recognition differs from the transaction price and the fair value is determined by a quoted price in an active market for the same financial 

instrument, or by a valuation technique which uses only observable market inputs, the difference between the fair value at initial recognition 

and the transaction price is recognised as a gain or loss. If the fair value is calculated by a valuation technique that features significant 

market inputs that are not observable, the difference between the fair value at initial recognition and the transaction price is deferred. 

Subsequently, the difference is recognised in the income statement on an appropriate basis over the life of the financial instrument, but no 

later than when the valuation is supported by wholly observable inputs; the transaction matures; or is closed out.

Subsequent to initial recognition, the methods used to determine the fair value of financial instruments include quoted prices in active 

markets where those prices are considered to represent actual and regularly occurring market transactions. Where quoted prices are not 

available or are unreliable because of market inactivity, fair values are determined using valuation techniques. These valuation techniques 

maximise the use of relevant observable inputs and minimise the use of unobservable inputs. The valuation techniques used incorporate 

the factors that market participants would take into account in pricing a transaction. Valuation techniques include the use of recent orderly 

transactions between market participants, reference to other similar instruments, option pricing models, discounted cash flow analysis and 

other valuation techniques commonly used by market participants.

Quoted prices in active markets
Quoted market prices are used where those prices are considered to represent actual and regularly occurring market transactions for 

financial instruments in active markets.

Valuations for negotiable instruments such as debt and equity securities are determined using bid prices for asset positions and ask prices 

for liability positions.

Where securities are traded on an exchange, the fair value is based on prices from the exchange. The market for debt securities largely 

operates on an ‘over-the-counter’ basis which means that there is not an official clearing or exchange price for these security instruments. 

Therefore, market makers and/or investment banks (‘contributors’) publish bid and ask levels which reflect an indicative price that they are 

prepared to buy and sell a particular security. The Group’s valuation policy requires that the prices used in determining the fair value of 

securities quoted in active markets must be sourced from established market makers and/or investment banks. 

Valuation techniques
In the absence of quoted market prices, and in the case of over-the-counter derivatives, fair value is calculated using valuation techniques. 

Fair value may be estimated using quoted market prices for similar instruments, adjusted for differences between the quoted instrument and 

the instrument being valued. Where the fair value is calculated using discounted cash flow analysis, the methodology is to use, to the extent 

possible, market data that is either directly observable or is implied from instrument prices, such as interest rate yield curves, equities and 

commodities prices, credit spreads, option volatilities and currency rates. In addition, the Group considers the impact of own credit risk and 

counterparty risk when valuing its derivative liabilities. 

The valuation methodology is to calculate the expected cash flows under the terms of each specific contract and then discount these values 

back to a present value. The assumptions involved in these valuation techniques include:

 – The likelihood and expected timing of future cash flows of the instrument. These cash flows are generally governed by the terms of 

the instrument, although management judgement may be required when the ability of the counterparty to service the instrument in 

accordance with the contractual terms is in doubt. In addition, future cash flows may also be sensitive to the occurrence of future events, 

including changes in market rates; and

 – Selecting an appropriate discount rate for the instrument, based on the interest rate yield curves including the determination of an 

appropriate spread for the instrument over the risk-free rate. The spread is adjusted to take into account the specific credit risk profile of 

the exposure. 

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements249

1  Accounting policies (continued)

(o)  Determination of fair value of financial instruments (continued) 
All adjustments in the calculation of the present value of future cash flows are based on factors market participants would take into account 

in pricing the financial instrument.

Certain financial instruments (both assets and liabilities) may be valued on the basis of valuation techniques that feature one or more 

significant market inputs that are not observable. When applying a valuation technique with unobservable data, estimates are made 

to reflect uncertainties in fair values resulting from a lack of market data, for example, as a result of illiquidity in the market. For these 

instruments, the fair value measurement is less reliable. Inputs into valuations based on non-observable data are inherently uncertain 

because there is little or no current market data available from which to determine the price at which an orderly transaction between market 

participants would occur under current market conditions. However, in most cases there is some market data available on which to base 

a determination of fair value, for example historical data, and the fair values of most financial instruments will be based on some market 

observable inputs even where the non-observable inputs are significant. All unobservable inputs used in valuation techniques reflect the 

assumptions market participants would use when fair valuing the financial instrument.

The Group tests the outputs of the valuation model to ensure that it reflects current market conditions. The calculation of fair value for any 

financial instrument may require adjustment of the quoted price or the valuation technique output to reflect the cost of credit risk and the 

liquidity of the market, if market participants would include one, where these are not embedded in underlying valuation techniques or prices 

used.

The choice of contributors, the quality of market data used for pricing and the valuation techniques used are all subject to internal review 

and approval procedures.

Transfers between levels of the fair value hierarchy
The Group recognises transfers between levels of the fair value hierarchy at the end of the reporting period during which the change 

occurred.

(p)  Sale and repurchase agreements (including securities borrowing and lending)
Financial assets may be lent or sold subject to a commitment to repurchase them (‘repos’). Such securities are retained on the statement 

of financial position when substantially all the risks and rewards of ownership remain with the Group. The liability to the counterparty is 

included separately on the statement of financial position. Similarly, when securities are purchased subject to a commitment to resell 

(‘reverse repos’), or where the Group borrows securities, but does not acquire the risks and rewards of ownership, the transactions are 

treated as collateralised loans, and the securities are not usually included in the statement of financial position. The difference between the 

sale and repurchase price is accrued over the life of the agreements using the effective interest method. Securities lent to counterparties 

are also retained in the financial statements. The exception to this is where these are sold to third parties, at which point the obligation to 

repurchase the securities is recorded as a trading liability at fair value and any subsequent gain or loss included in trading income.

(q)  Derivatives and hedge accounting
Derivatives, such as interest rate swaps, options and forward rate agreements, futures, currency swaps and options, and equity index 

options are used for trading purposes while interest rate swaps, currency swaps, cross currency interest rate swaps and credit derivatives 

are used for hedging purposes.

The Group maintains trading positions in a variety of financial instruments including derivatives. Trading transactions arise both as a result 

of activity generated by customers and from proprietary trading with a view to generating incremental income.

Non-trading derivative transactions comprise transactions held for hedging purposes as part of the Group’s risk management strategy 

against assets, liabilities, positions and cash flows.

Derivatives
Derivatives are measured initially at fair value on the date on which the derivative contract is entered into and subsequently re-measured at 

fair value. Fair values are obtained from quoted market prices in active markets, including recent market transactions, and from valuation 

techniques using discounted cash flow models and option pricing models as appropriate. Derivatives are included in assets when their fair 

value is positive, and in liabilities when their fair value is negative, unless there is the legal ability and intention to settle an asset and liability 

on a net basis.

AIB Group plc Annual Financial Report 2020Financial Statements123456250

1  Accounting policies (continued)

(q)  Derivatives and hedge accounting (continued) 
The best evidence of the fair value of a derivative at initial recognition is the transaction price (i.e. the fair value of the consideration given or 

received) unless the fair value of that instrument is evidenced by comparison with other observable current market transactions in the same 

instrument (i.e. without modification or repackaging) or based on a valuation technique whose variables include only data from observable 

markets.

Profits or losses are only recognised on initial recognition of derivatives when there are observable current market transactions or valuation 

techniques that are based on observable market inputs.

Hedging
The Group has opted to remain with the IAS 39 hedge accounting requirements until macro hedge accounting is addressed by the IASB as 

part of a separate project. This is an accounting policy choice allowed by IFRS 9.

All derivatives are carried at fair value and the accounting treatment of the resulting fair value gain or loss depends on whether the derivative 

is designated as a hedging instrument, and if so, the nature of the item being hedged. Where derivatives are held for risk management 

purposes, and where transactions meet the criteria specified in IAS 39 Financial Instruments: Recognition and Measurement, the Group 

designates certain derivatives as either:

 –

 –

hedges of the fair value of recognised assets or liabilities or firm commitments (‘fair value hedge’); or

hedges of the exposure to variability of cash flows attributable to a recognised asset or liability, or a highly probable forecasted 

transaction (‘cash flow hedge’); or

 –

hedges of a net investment in a foreign operation.

When a financial instrument is designated as a hedge, the Group formally documents the relationship between the hedging instrument 

and hedged item as well as its risk management objectives and its strategy for undertaking the various hedging transactions. The Group 

also documents its assessment, both at hedge inception and on an ongoing basis, of whether the derivatives that are used in hedging 
transactions are highly effective in offsetting changes in fair values or cash flows of the hedged items.

The Group discontinues hedge accounting when:

a) 
b) 

c) 

it is determined that a derivative is not, or has ceased to be, highly effective as a hedge;

the derivative expires, or is sold, terminated, or exercised;

the hedged item matures or is sold or repaid; or

d)  a forecast transaction is no longer deemed highly probable.

To the extent that the changes in the fair value of the hedging derivative differ from changes in the fair value of the hedged risk in the 

hedged item, or the cumulative change in the fair value of the hedging derivative differs from the cumulative change in the fair value of 
expected future cash flows of the hedged item, ineffectiveness arises. The amount of ineffectiveness, (taking into account the timing of the 
expected cash flows, where relevant) provided it is not so great as to disqualify the entire hedge for hedge accounting, is recorded in the 

income statement.

In certain circumstances, the Group may decide to cease hedge accounting even though the hedge relationship continues to be highly 

effective by no longer designating the financial instrument as a hedge.

The Group applies the IBOR reform Phase 1 reliefs to hedging relationships directly affected by IBOR reform during the period before the 

replacement of an existing interest rate benchmark with an alternative risk-free rate (RFR). A hedging relationship is affected if IBOR reform 

gives rise to uncertainties about the timing and/or amount of benchmark-based cash flows of the hedged item or the hedging instrument. 

The reliefs require that for the purpose of determining whether a forecast transaction is highly probable, it is assumed that the IBOR on 

which the hedged cash flows are based is not altered as a result of IBOR reform.

IBOR reform Phase 1 requires that for hedging relationships affected by IBOR reform, the Group must assume that for the purpose of 

assessing expected future hedge effectiveness, the interest rate is not altered as a result of IBOR reform. Also, the Group is not required to 

discontinue the hedging relationship if the results of the assessment of retrospective hedge effectiveness fall outside the range of 80% to 

125%, although any hedge ineffectiveness must be recognised in profit or loss, as normal.

The reliefs cease to apply once certain conditions are met. These include when the uncertainty arising from IBOR reform is no longer 
present with respect to the timing and amount of the benchmark-based cash flows of the hedged item, if the hedging relationship is 

discontinued or once amounts in the cash flow hedge reserve have been released.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements251

1  Accounting policies (continued)

(q)  Derivatives and hedge accounting (continued) 
Fair value hedge accounting
Changes in fair value of derivatives that qualify and are designated as fair value hedges are recorded in the income statement, together 

with changes in the fair value of the hedged asset or liability that are attributable to the hedged risk. If the hedge no longer meets the 

criteria for hedge accounting, the fair value hedging adjustment cumulatively made to the carrying value of the hedged item is, for items 

carried at amortised cost, amortised over the period to maturity of the previously designated hedge relationship using the effective interest 

method. For debt securities measured at FVOCI, the fair value adjustment for hedged items is recognised in the income statement using the 

effective interest method. If the hedged item is sold or repaid, the unamortised fair value adjustment is recognised immediately in the income 

statement.

Cash flow hedge accounting
The effective portion of changes in the fair value of derivatives that are designated and qualify as cash flow hedges is initially recognised 

directly in other comprehensive income and included in the cash flow hedging reserve in the statement of changes in equity. The amount 

recognised in other comprehensive income is reclassed to profit or loss as a reclassification adjustment in the same period as the hedged 

cash flows affect profit or loss, and in the same line item in the statement of comprehensive income. Any ineffective portion of the gain or 

loss on the hedging instrument is recognised in the income statement immediately.

When a hedging instrument expires or is sold, or when a hedge no longer meets the criteria for hedge accounting, any cumulative gain or 

loss recognised in other comprehensive income from the time when the hedge was effective remains in equity and is reclassified to the 

income statement as a reclassification adjustment as the forecast transaction affects profit or loss. When a forecast transaction is no longer 

expected to occur, the cumulative gain or loss that was recognised in other comprehensive income from the period when the hedge was 

effective is reclassified to the income statement.

Net investment hedge
Hedges of net investments in foreign operations, including monetary items that are accounted for as part of the net investment, are 

accounted for similarly to cash flow hedges. The effective portion of the gain or loss on the hedging instrument is recognised in other 

comprehensive income and the ineffective portion is recognised immediately in the income statement. The cumulative gain or loss 

previously recognised in other comprehensive income is recognised in the income statement on the disposal or partial disposal of the 

foreign operation. Hedges of net investments may include non-derivative liabilities as well as derivative financial instruments.

Derivatives that do not qualify for hedge accounting
Certain derivative contracts entered into as economic hedges do not qualify for hedge accounting. Changes in the fair value of these 

derivative instruments are recognised immediately in the income statement.

(r)  Derecognition
Financial assets
The Group derecognises a financial asset when the contractual rights to the cash flows from the financial asset expire or it transfers the 

rights to receive the contractual cash flows in a transaction in which substantially all of the risks and rewards of ownership of the financial 

asset are transferred or in which the Group neither transfers nor retains substantially all of the risks and rewards of ownership and it does 

not retain control of the financial asset.

On derecognition of a financial asset, the difference between the carrying amount of the asset and the sum of (i) the consideration received 

(including any new asset obtained less any new liability assumed) and (ii) any cumulative gain or loss that had been recognised in OCI is 

recognised in profit or loss. Relevant costs incurred with the disposal of a financial asset are deducted in computing the gain or loss on 

disposal.

Any cumulative gain/loss recognised in OCI in respect of equity investment securities designated as at FVOCI is not recognised in profit 

or loss on derecognition of such securities. However, the amount held in investment securities reserves is transferred to revenue reserves 

on derecognition. Any interest in transferred financial assets that qualify for derecognition, that is created or retained by the Group, is 

recognised as a separate asset or liability.

The Group enters into transactions whereby it transfers assets recognised on its statement of financial position, but retains either all 

or substantially all of the risks and rewards of the transferred assets or a portion of them. In such cases, the transferred assets are not 

derecognised. Examples of such transactions are securities lending and sale-and-repurchase transactions.

AIB Group plc Annual Financial Report 2020Financial Statements123456252

1  Accounting policies (continued)

(r)  Derecognition (continued)
Financial assets (continued)
In transactions in which the Group neither retains nor transfers substantially all of the risks and rewards of ownership of a financial asset 

and it retains control over the asset, the Group continues to recognise the asset to the extent of its continuing involvement, determined by 

the extent to which it is exposed to changes in the value of the transferred asset.

In certain transactions, the Group retains the obligation to service the transferred financial asset for a fee. The transferred asset is 

derecognised if it meets the derecognition criteria. An asset or liability is recognised for the servicing contract if the servicing fee is more 

than adequate or is less than adequate for performing the servicing.

The write-off of a financial asset constitutes a derecognition event. Where a financial asset is partially written-off, and the portion written-off 

comprises specifically identified cash flows, this will constitute a derecognition event for that part written-off.

(s)  Impairment of financial assets
The Group recognises loss allowances for expected credit losses at each balance sheet date for the following financial instruments that are 

not measured at FVTPL:

 – Financial assets at amortised cost;
 – Financial assets at FVOCI (except for equity instruments);

 –

Lease receivables;

 – Financial guarantee contracts issued; and

 –

Loan commitments issued.

Investments in equity instruments are recognised at fair value and accordingly, expected credit losses (“ECLs”) are not recognised 

separately for equity instruments. 

ECLs are the weighted average of credit losses. These are an estimate of credit losses over the life of a financial instrument.
When measuring ECLs, the Group takes into account:

 –

 –

 –

probability-weighted outcomes;

the time value of money so that ECLs are discounted to the reporting date; and

reasonable and supportable information that is available without undue cost or effort at the reporting date about past events, 

current conditions and forecasts of future economic conditions.

The amount of ECLs recognised as a loss allowance depends on the extent of credit deterioration since initial recognition. There are two 

measurement bases:

 –

12-month ECLs (Stage 1), which applies to all items as long as there is no significant deterioration in credit quality since initial 

recognition; and

 –

Lifetime ECLs (Stages 2 and 3), which applies when a significant increase in credit risk has occurred on an individual or collective basis.

The 12 month ECL is the portion of lifetime expected credit losses that represent the expected credit losses that result from default events 

on a financial instrument that are possible within the 12 months after the reporting date. Lifetime ECL is the expected credit losses that 

result from all possible default events over the expected life of a financial instrument.

In the case of Stage 2, credit risk on the financial instrument has increased significantly since initial recognition but the instrument is not 

considered credit impaired. For a financial instrument in Stage 3, credit risk has increased significantly since initial recognition and the 

instrument is considered credit impaired.

Financial assets are allocated to stages dependent on credit quality relative to when the asset was originated.

A financial asset can only originate in either Stage 1 or as purchased or originated credit impaired (“POCI”). The ECL held against an asset 
depends on a number of factors, one of which is its stage allocation. Assets allocated to Stage 2 and Stage 3 have lifetime ECLs. Collateral 

and other credit enhancements are not considered as part of stage allocation. Collateral is reflected in the Group’s loss given default models 

(‘LGD’).

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements253

1  Accounting policies (continued)

(s)  Impairment of financial assets (continued) 
Purchased or originated credit impaired
POCI financial assets are those that are credit-impaired on initial recognition. The Group may originate a credit-impaired financial asset 

following a substantial modification of a distressed financial asset that resulted in derecognition of the original financial assets.

POCIs are financial assets originated credit impaired where the difference between the discounted contractual cash flows and the fair value 

at origination is greater than or equal to 5%. The Group uses an appropriate discount rate for measuring ECL in the case of POCIs which is 

the credit-adjusted EIR. This rate is used to discount the expected cash flows of such assets to fair value on initial recognition.

POCIs remain outside of the normal stage allocation process for the lifetime of the obligation. The ECL for POCIs is always measured at an 

amount equal to lifetime expected credit losses. The amount recognised as a loss allowance for these assets is the cumulative changes in 

lifetime expected credit losses since the initial recognition of the assets rather than the total amount of lifetime expected credit losses.

At each reporting date, the Group recognises the amount of the change in lifetime expected credit losses as a credit impairment gain or 

loss in the income statement. Favourable changes in lifetime expected credit losses are recognised as a credit impairment gain, even if the 

favourable changes exceed the amount previously recognised in profit or loss as a credit impairment loss.

Modification
From time to time, the Group will modify the original terms of a customer’s loan either as part of the ongoing relationship or arising from 

changes in the customer’s circumstances such as when that customer is unable to make the agreed original contractual repayments. 

A modification refers to either:

 – A change to the previous terms and conditions of a debt contract; or

 – A total or partial refinancing of a debt contract.

Modifications may occur for both customers in distress and for those not in distress. Any financial asset that undergoes a change or 

renegotiation of cash flows and is not derecognised is a modified financial asset.

When modification does not result in derecognition, the modified assets are treated as the same continuous lending agreement but requires 

a modification gain or loss to be taken to profit or loss immediately. The gross carrying amount of the financial asset is recalculated as the 

present value of the renegotiated or modified contractual cash flows discounted at the financial asset’s original effective interest rate. Any 

costs or fees incurred adjust the carrying amount of the modified financial asset and are amortised over the remaining term of the modified 

financial asset.

The stage allocation for modified assets which are not derecognised is by reference to the credit risk at initial recognition of the original, 

unmodified contractual terms i.e. the date of initial recognition is not reset.

Where renegotiation of the terms of a financial asset leads to a customer granting equity to the Group in exchange for any loan balance 

outstanding, the new instrument is recognised at fair value with any difference to the loan carrying amount recognised in the income 

statement.

Derecognition occurs if a modification or restructure is substantial on a qualitative or quantitative basis. Accordingly, certain forborne assets 

are derecognised. The modified/restructured asset (derecognised forborne asset (‘DFA’)) is considered a ‘new financial instrument’ and the 

date that the new asset is recognised is the date of initial recognition from this point forward. DFAs are allocated to Stage 1 on origination 

and follow the normal staging process thereafter.

If there is evidence of credit impairment at the time of initial recognition of a DFA, and the fair value at recognition is at a discount to the 

contractual amount of the obligation, the asset is deemed to be a POCI. POCIs are not allocated to stages but are assigned a lifetime 

PD and ECL for the duration of the obligation’s life. Where the modification/restructure of a non-forborne credit obligation results in 

derecognition, the new loan is originated in Stage 1 and follows the normal staging process thereafter.

AIB Group plc Annual Financial Report 2020Financial Statements123456 
 
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1  Accounting policies (continued)

(s)  Impairment of financial assets (continued) 
Collateralised financial assets – Repossessions
The ECL calculation for a collateralised financial asset reflects the cash flows that may result from foreclosure, costs for obtaining and 
settling the collateral, and whether or not foreclosure is probable.

For loans that are credit impaired, the Group may repossess collateral previously pledged as security in order to achieve an orderly 
realisation of the loan. The Group will then offer this repossessed collateral for sale. However, if the Group believes the proceeds of the 
sale will comprise only part of the recoverable amount of the loan with the customer remaining liable for any outstanding balance, the loan 
continues to be recognised and the repossessed asset is not recognised. However, if the Group believes that the sale proceeds of the asset 
will comprise all or substantially all of the recoverable amount of the loan, the loan is derecognised and the acquired asset is accounted for 
in accordance with the applicable accounting standard. Any further impairment of the repossessed asset is treated as an impairment of that 
asset and not as a credit impairment of the original loan.

Financial assets at FVOCI
The ECL allowance for financial assets measured at FVOCI does not reduce the carrying amount in the statement of financial position 
because the carrying amount of these assets is fair value. However, an amount equal to the ECL allowance that would arise if the assets 
were measured at amortised cost is recognised in other comprehensive income (‘OCI’) as an accumulated credit impairment amount, with 
a corresponding charge to profit or loss. The accumulated loss recognised in OCI is recycled to the profit or loss upon derecognition of the 
assets (together with other accumulated gains and losses in OCI).

Write-offs and debt forgiveness
The Group reduces the gross carrying amount of a financial asset either partially or fully when there is no reasonable expectation of 
recovery.

Where there is no formal debt forgiveness agreed with the customer, the Group may write-off a loan either partially or fully when there is no 
reasonable expectation of recovery. This is considered a non-contracted write-off. In this case, the borrower remains fully liable for the credit 
obligation and is not advised of the write-off.

Once a financial asset is written-off either partially or fully, the amount written-off cannot subsequently be recognised on the balance sheet. 
It is only when cash is received in relation to the amount written-off that income is recognised in the income statement as a ‘recovery of bad 
debt previously written-off’.

Debt forgiveness arises where there is a formal contract agreed with the customer for the write-off of a loan.

(t)  Collateral and netting
The Group enters into master netting agreements with counterparties, to ensure that if an event of default occurs, all amounts outstanding 
with those counterparties will be settled on a net basis.

Collateral
The Group obtains collateral in respect of customer advances where this is considered appropriate. The collateral normally takes the form of 
a lien over the customer’s assets and gives the Group a claim on these assets for both existing and future customer liabilities. The collateral 
is, in general, not recorded on the statement of financial position.

The Group also receives collateral in the form of cash or securities in respect of other credit instruments, such as securities borrowing 
contracts and derivative contracts, in order to reduce credit risk. Collateral received in the form of securities is not recorded on the statement 
of financial position. Collateral received in the form of cash is recorded on the statement of financial position with a corresponding liability. 
Therefore, in the case of cash collateral, these amounts are assigned to deposits received from banks or other counterparties. Any interest 
payable or receivable arising is recorded as interest expense or interest income respectively.

In certain circumstances, the Group will pledge collateral in respect of its own liabilities or borrowings. Collateral pledged in the form of 
securities or loans and advances continues to be recorded on the statement of financial position. Collateral paid away in the form of cash is 
recorded in loans and advances to banks or customers. Any interest payable or receivable arising is recorded as interest expense or interest 
income respectively.

Netting
Financial assets and financial liabilities are offset and the net amount reported on the statement of financial position if, and only if, there 
is a currently enforceable legal right to set off the recognised amounts and there is an intention to settle on a net basis, or to realise the 
asset and settle the liability simultaneously. This is not generally the case with master netting agreements, therefore, the related assets and 
liabilities are presented gross on the statement of financial position.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements255

1  Accounting policies (continued)

(u)  Financial guarantees and loan commitment contracts
Financial guarantees are given to banks, financial institutions and other bodies on behalf of customers to secure loans, overdrafts and other 

banking facilities (‘facility guarantees’) and to other parties in connection with the performance of customers under obligations relating to 

contracts, advance payments made by other parties, tenders, retentions and the payment of import duties. In its normal course of business, 

Allied Irish Banks, p.l.c. (the principal operating company) issues financial guarantees to other Group entities.

A loan commitment is a contract with a borrower to provide a loan or credit on specified terms at a future date. The contract may or may not 

be cancelled unconditionally at any time without notice depending on the terms of the contract.

Financial guarantees and loan commitment contracts are initially recognised in the financial statements at fair value on the date that the 

guarantee or loan commitment is given. Subsequent to initial recognition, the Group applies the impairment provisions of IFRS 9 and 

calculates an ECL allowance for financial guarantees and loan commitment contracts that are not measured at FVTPL.

The origination date for such contracts is the date when the contracts become irrevocable. The credit risk at this date is used to determine if 

a significant increase in credit risk has subsequently occurred.

The ECL allowance calculated on financial guarantees and loan commitment contracts is reported within IAS 37 Provisions, Contingent 

Liabilities and Contingent Assets.

(v)  Property, plant and equipment
Property, plant and equipment are stated at cost, or deemed cost, less accumulated depreciation and provisions for impairment, if any. 

Additions and subsequent expenditures are capitalised only to the extent that they enhance the future economic benefits expected to be 

derived from the asset. No depreciation is provided on freehold land. Property, plant and equipment are depreciated on a straight line basis 

over their estimated useful economic lives. Depreciation is calculated based on the gross carrying amount, less the estimated residual value 

at the end of the assets’ economic lives.

The Group uses the following useful lives when calculating depreciation:

Freehold buildings and long-leasehold property 

50 years

Short leasehold property   

life of lease, up to 50 years

Costs of adaptation of freehold and leasehold property

Branch properties 

  Office properties 

Computers and similar equipment  

Fixtures and fittings and other equipment  

up to 10 years(1)
up to 15 years(1)
3 – 7 years

5 – 10 years

The Group depreciates right-of-use assets arising under lease obligations from the commencement date of a lease to the earlier of the end 

of the useful life of the right-of-use asset and the end of the lease term on a straight-line basis. When determining the relevant time period to 

calculate depreciation, the Group uses the lease term as determined in the initial recognition calculation.

The Group reviews its depreciation rates regularly, at least annually, to take account of any change in circumstances. When deciding on 

useful lives and methods, the principal factors that the Group takes into account are the expected rate of technological developments and 

expected market requirements for, and the expected pattern of usage of, the assets. When reviewing residual values, the Group estimates 

the amount that it would currently obtain for the disposal of the asset, after deducting the estimated cost of disposal if the asset was already 

of the age and condition expected at the end of its useful life.

Gains and losses on disposal of property, plant and equipment are included in the income statement. It is Group policy not to revalue its 

property, plant and equipment.

(1)Subject to the maximum remaining life of the lease.

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1  Accounting policies (continued)

(w)  Intangible assets and goodwill
Computer software and other intangible assets
Computer software and other intangible assets are stated at cost, less amortisation on a straight line basis and provisions for impairment, 

if any. The identifiable and directly associated external and internal costs of acquiring and developing software are capitalised where the 

software is controlled by the Group, and where it is probable that future economic benefits that exceed its cost will flow from its use over 

more than one year. Costs associated with maintaining software are recognised as an expense when incurred. Capitalised computer 

software is amortised over 3 to 9 years. Other intangible assets are amortised over the life of the asset. Computer software and other 

intangible assets are reviewed for impairment when there is an indication that the asset may be impaired. Intangible assets not yet available 

for use are reviewed for impairment on an annual basis.

Acquired intangible assets
Customer related intangible assets and brands acquired in a business combination are recognised at fair value at acquisition date.

Customer related intangible assets and brands have a finite useful life and are carried at cost less accumulated amortisation and provision 

for impairment, if any. Amortisation is calculated using the straight line basis to allocate the cost over their estimated useful life (6 years).

(x)  Impairment of property, plant and equipment, goodwill and intangible assets
Annually, or more frequently where events or changes in circumstances dictate, property, plant and equipment, goodwill and intangible 

assets are assessed for indications of impairment. If indications are present, these assets are subject to an impairment review. Goodwill and 

intangible assets not yet available for use are subject to an annual impairment review. 

The impairment review comprises a comparison of the carrying amount of the asset or cash generating unit with its recoverable amount. 

Cash-generating units are the lowest level at which management monitors the return on investment in assets. The recoverable amount is 

determined as the higher of fair value less costs to sell the asset or cash generating unit and its value in use. Value in use is calculated by 

discounting the expected future cash flows obtainable as a result of the asset’s continued use, including those resulting from its ultimate 

disposal, at a market-based discount rate on a pre-tax basis. For intangible assets not yet available for use, the impairment review takes 

into account the cash flows required to bring the asset into use.

The carrying values of property, plant and equipment, goodwill and intangible assets are written down by the amount of any impairment and 

this loss is recognised in the income statement in the period in which it occurs. A previously recognised impairment loss may be reversed in 

part or in full when there is an indication that the impairment loss may no longer exist and there has been a change in the estimates used to 

determine the asset’s recoverable amount. The carrying amount of the asset will only be increased up to the amount that it would have been 

had the original impairment not been recognised. Impairment losses on goodwill are not reversed.

(y)  Disposal groups and non-current assets held for sale
A non-current asset or a disposal group comprising assets and liabilities is classified as held for sale if it is expected that its carrying amount 

will be recovered principally through sale rather than through continuing use, it is available for immediate sale and sale is highly probable 

within one year. For the sale to be highly probable, the appropriate level of management must be committed to a plan to sell the asset or 

disposal group.

On initial classification as held for sale, generally, non-current assets and disposal groups are measured at the lower of previous carrying 

amount and fair value less costs to sell with any adjustments taken to the income statement. The same applies to gains and losses on 

subsequent re-measurement. However, financial assets within the scope of IFRS 9 continue to be measured in accordance with that 

standard.

Impairment losses subsequent to classification of assets as held for sale are recognised in the income statement. Subsequent increases in 

fair value, less costs to sell of the assets that have been classified as held for sale are recognised in the income statement to the extent that 

the increase is not in excess of any cumulative impairment loss previously recognised in respect of the asset. Assets classified as held for 

sale are not depreciated.

Gains and losses on re-measurement and impairment losses subsequent to classification as disposal groups and non-current assets held 

for sale are shown within continuing operations in the income statement, unless they qualify as discontinued operations.

Disposal groups and non-current assets held for sale which are not classified as discontinued operations are presented separately from 
other assets and liabilities on the statement of financial position. Prior periods are not reclassified.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements257

1  Accounting policies (continued)

(z)  Non-credit risk provisions
Provisions are recognised for present legal or constructive obligations arising as consequences of past events where it is probable that a 

transfer of economic benefit will be necessary to settle the obligation, and it can be reliably estimated.

When the effect is material, provisions are determined by discounting expected future cash flows at a pre-tax rate that reflects current 

market assessments of the time value of money and, where appropriate, the risks specific to the liability. Payments are deducted from the 

present value of the provision, and interest at the relevant discount rate is charged annually to interest expense using the effective interest 

method. Changes in the present value of the liability as a result of movements in interest rates are included in other income. These are 

reported within Provisions for liabilities and commitments in the statement of financial position.

Restructuring costs
Where the Group has a formal plan for restructuring a business and has raised valid expectations in the areas affected by the restructuring 

by starting to implement the plan or announcing its main features, a provision is made for the anticipated cost of restructuring, including 

retirement benefits and redundancy costs, when an obligation exists. The provision raised is normally utilised within twelve months. 

Future operating costs are not provided for.

Legal claims and other contingencies
Provisions are made for legal claims where the Group has present legal or constructive obligations as a result of past events and it is more 

likely than not that an outflow of resources will be required to settle the obligation and the amount can be reliably estimated.

Contingent liabilities are possible obligations whose existence will be confirmed only by the occurrence of uncertain future events or present 

obligations where the transfer of economic benefit is uncertain or cannot be reliably estimated. Contingent liabilities are not recognised but 

are disclosed in the notes to the financial statements unless the possibility of the transfer of economic benefit is remote.

A provision is recognised for a constructive obligation where a past event has led to an obligating event. This obligating event has left the 

Group with little realistic alternative but to settle the obligation and the Group has created a valid expectation in other parties that it will 

discharge the obligation.

(aa)  Equity
Issued financial instruments, or their components, are classified as equity where they meet the definition of equity and confer on the holder 

a residual interest in the assets of the Group.

On extinguishment of equity instruments, gains or losses arising are recognised net of tax directly in the statement of changes in equity.

Share capital
Share capital represents funds raised by issuing shares in return for cash or other consideration. Share capital comprises ordinary shares 

and Subscriber Shares of the entity.

Share premium
When shares are issued at a premium whether for cash or otherwise, the excess of the amount received over the par value of the shares is 

transferred to share premium. 

Share issue costs
Incremental costs directly attributable to the issue of new shares or options are charged, net of tax, to equity.

AIB Group plc Annual Financial Report 2020Financial Statements123456258

1  Accounting policies (continued)

(aa)  Equity (continued)
Dividends and distributions
Dividends on ordinary shares are recognised in equity in the period in which they are approved by the Company’s shareholders, or in 

the case of the interim dividend, when they become irrevocable having already been approved for payment by the Board of Directors. 

The interim dividend may be cancelled at any time prior to the actual payment. 

Dividends declared after the end of the reporting date are disclosed in note 54. 

Other equity interests
Other equity interests include

 – Additional Tier 1 Perpetual Contingent Temporary Write-Down Securities (AT1s) (note 39); and

 – Warrants to acquire a fixed number of the company shares for a fixed amount of currency are classified as equity instruments and are 

recognised on initial recognition at the fair value of consideration received.

Distributions on the AT1s are recognised in equity when approved for payment by the Board of Directors.

Other capital reserves
Other capital reserves represent transfers from retained earnings in accordance with relevant legislation.

Capital contributions
Capital contributions represent the receipt of non-refundable considerations arising from transactions with the Irish Government

(note 50). These contributions comprise both financial and non-financial net assets. The contributions are classified as equity and may be 

either distributable or non-distributable. Capital contributions are distributable if the assets received are in the form of cash or another asset 

that is readily convertible to cash, otherwise, they are treated as non-distributable. Capital contributions in the statement of financial position 

arose during 2011 from (a) EBS transaction and (b) non-refundable receipts from the Irish Government and the NPRFC.

The capital contribution from the EBS transaction is treated as non-distributable as the related net assets received were largely non-cash in 

nature.

Non-refundable receipts of € 6,054 million from the Irish Government and the NPRFC are distributable. These are included in revenue 

reserves. 

Capital redemption reserves
Capital redemption reserves arose in 2015 from the redemption of 2,140 million 2009 Preference Shares whereby on redemption, 

the nominal value of shares redeemed was transferred from the share capital account to the capital redemption reserve account. In addition, 

the nominal value of treasury shares cancelled was transferred from the share capital to the capital redemption reserve account.

In 2018, Subscriber Shares were redeemed resulting in a transfer of € 25,000 from revenue reserves to capital redemption reserves.

Revaluation reserves
Revaluation reserves represent the unrealised surplus, net of tax, which arose on revaluation of properties prior to the implementation of 

IFRS at 1 January 2004.

Investment securities reserves
Investment securities reserves represent the net unrealised gain or loss, net of tax, arising from the recognition in the statement of financial 

position of investment securities at FVOCI.

On disposal of equity securities which had been designated at FVOCI on initial recognition, any amounts held in the investment securities 

reserves account is transferred directly to revenue reserves without recycling through profit or loss.

Cash flow hedging reserves
Cash flow hedging reserves represent the net gains or losses, net of tax, on effective cash flow hedging instruments that will be reclassified 

to the income statement when the hedged transaction affects profit or loss.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements259

1  Accounting policies (continued)

(aa)  Equity (continued)
Revenue reserves
Revenue reserves represent retained earnings of the parent company, subsidiaries and associated undertakings together with amounts 

transferred from issued share capital, share premium and capital redemption reserves following Irish High Court approval. They also include 

amounts arising from the capital reduction which followed the ‘Scheme of Arrangement’ undertaken by the Group in December 2017.

The cumulative surplus/deficit within the defined benefit pension schemes and other appropriate adjustments are included in/offset against 

revenue reserves.

Foreign currency cumulative translation reserves
The foreign currency cumulative translation reserves represent the cumulative gains and losses on the retranslation of the Group’s net 

investment in foreign operations, at the rate of exchange at the year end reporting date net of the cumulative gain or loss on instruments 

designated as net investment hedges.

Merger reserve
The merger reserve arose following the Scheme of Arrangement approved by the Irish High Court in December 2017 where a new 

company, AIB Group plc (‘the Company’), was introduced as the holding company of AIB Group (note 41).

In the consolidated financial statements of AIB Group plc, the carrying value of the investment in Allied Irish Banks, p.l.c. by AIB Group plc 

was eliminated against the share capital and share premium account in Allied Irish Banks, p.l.c. and the merger reserve in AIB Group plc 

resulting in a negative merger reserve.

In AIB Group plc’s company financial statements, impairment losses which arise from AIB Group plc’s investment in Allied Irish Banks, 

p.l.c. will be charged to the profit or loss account and transferred to the merger reserve in so far as a credit balance remains in the merger 

reserve.

Non-controlling interests
Non-controlling interests comprise equity interests which relate to the interests of outside shareholders in consolidated subsidiaries.

They also include other equity instruments such as additional tier 1 securities issued by consolidated subsidiaries.

(ab)  Cash and cash equivalents
For the purposes of the cash flow statement, cash comprises cash on hand and demand deposits, and cash equivalents comprise highly 

liquid investments that are convertible into cash with an insignificant risk of changes in value and with a maturity of less than three months 

from the date of acquisition.

(ac)  Segment reporting
An operating segment is a component of the Group that engages in business activities from which it earns revenues and incurs expenses. 

The Group has identified reportable segments on the basis of internal reports about components of the Group that are regularly reviewed 
by the Chief Operating Decision Maker (“CODM”) in order to allocate resources to the segment and assess its performance. Based on this 

identification, the reportable segments are the operating segments within the Group, the head of each being a member of the Executive 

Committee. The Executive Committee is the CODM and it relies primarily on the management accounts to assess performance of the 

reportable segments and when making resource allocation decisions.

Transactions between operating segments are on normal commercial terms and conditions, with internal charges and transfer pricing 

adjustments reflected in the performance of each operating segment. Revenue sharing agreements are used to allocate external customer 

revenues to an operating segment on a reasonable basis.

Geographical segments provide products and services within a particular economic environment that is subject to risks and rewards that are 

different to those components operating in other economic environments. The geographical distribution of revenue is based primarily on the 

location of the office recording the transaction. The geographic distribution of loans and related impairment is based on the country of risk.

AIB Group plc Annual Financial Report 2020Financial Statements123456260

1  Accounting policies (continued)

(ad)  Prospective accounting changes
The following amendments to existing standards which have been approved by the IASB, but not early adopted by the Group, will impact 
the Group’s financial reporting in future periods. The Group will consider the impact of these amendments as the situation requires. 
The amendments which are most relevant to the Group are detailed below.

Interest Rate Benchmark Reform – Phase 2 Amendments to IFRS 9, IAS 39, IFRS 4 and IFRS 16
In August 2020, the IASB issued Interest Rate Benchmark Reform – Phase 2 Amendments to IFRS 9, IAS 39, IFRS 4 and IFRS 16 (IBOR 
reform Phase 2), to address the accounting issues which arise upon the replacement of an Interbank offered rate (IBOR) with a Risk Free 
Rate (RFR).

IBOR reform Phase 2 includes a number of reliefs that apply upon the transition of a financial instrument from an IBOR to a RFR.

The amendments introduce a practical expedient to account for a change to the basis for determination of the contractual cash flows at 
the date on which interest rate benchmarks are altered or replaced. Under the practical expedient, the Group is required to account for a 
change in the basis for determining contractual cash flows by revising the effective interest rate. This practical expedient only applies when 
the change is a direct consequence of IBOR reform and the new basis for determining the contractual cash flows is economically equivalent 
to the previous basis. 

The amendments further introduce reliefs from existing hedge accounting requirements. IBOR reform Phase 2 amendments provide 
temporary reliefs that will allow the Group’s hedging relationships to continue when changes to hedged items and hedging instruments arise 
as a result of changes required by the reform. The reliefs required by the Phase 2 amendments are as follows: 
•  The Group will amend the formal designations of a hedging relationship to reflect the changes that are required by the reform. 

This includes designating an alternative benchmark rate as the hedged risk, changing the description of the hedged item and/or the 
hedging instrument and amending the method for assessing hedge effectiveness. The updates to hedging documentation to reflect 
changes that are required as a direct consequence of IBOR reform do not result in the discontinuation of the hedge accounting.

•  The amount accumulated in the cash flow hedge reserve at the date that the description of the hedged item is amended is deemed to 

be based on the alternative benchmark interest rate on which the hedged future cash flows are determined. 

•  For the retrospective assessment of hedge effectiveness, the Group may elect on a hedge by hedge basis to reset the cumulative fair 

• 

value change to zero. 
If the Group reasonably expects that an alternative benchmark rate will be separately identifiable within a period of 24 months, it can 
designate the rate as a non-contractually specified risk component even if it is not separately identifiable at the designation date. This is 
applied on a rate-by-rate basis.

•  When a group of items is designated as a hedged item and an item in the group is amended to reflect the changes that are required by 

the IBOR reform, the Group will allocate the hedged items to sub groups based on the benchmark rate being hedged, and designate the 
benchmark rate for each sub-group as the hedged risk.

Disclosure requirements are added. The disclosures relate to how the transition to alternative rates is managed, the progress on the 
transition and the risks arising from financial assets and financial liabilities due to the reform. 

The Group will apply IBOR reform Phase 2 from 1 January 2021.

Effective date: Annual reporting periods beginning on or after 1 January 2021.

IFRS 9 Financial Instruments – Fees in the ‘10 per cent’ test for derecognition of financial liabilities
As part of its 2018 – 2020 Annual Improvements to IFRS standards process, the IASB issued an amendment to IFRS 9. The amendment 
clarifies the fees that an entity includes when it applies the 10% test in assessing whether to derecognise a financial liability. These fees 
include only those paid or received between the borrower and the lender, including fees paid or received by either the borrower or lender on 
the other’s behalf. 

The Group will apply the amendments to financial liabilities that are modified or exchanged on or after the beginning of the annual period in 
which it will first apply the amendment and does not expect this will result in a significant impact on its financial statements.

Effective date: Annual reporting periods beginning on or after 1 January 2022.

Other
The IASB has published a number of other minor amendments to IFRSs through both standalone amendments and through the Annual 
Improvements to IFRS Standards 2018 – 2020 cycle. None of the other amendments are expected to have a significant impact on reported 
results or disclosures.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements261

2  Critical accounting judgements and estimates
The preparation of financial statements requires management to make judgements, estimates and assumptions that affect the application 

of policies and reported amounts of certain assets, liabilities, revenues and expenses, and disclosures of contingent assets and liabilities. 

The estimates and assumptions are based on historical experience and various other factors that are believed to be reasonable under the 

circumstances. Since management judgement involves making estimates concerning the likelihood of future events, the actual results could 

differ from those estimates. The accounting policies that are deemed critical to the Group’s results and financial position, in terms of the 

materiality of the items to which the policy is applied and the estimates that have a significant impact on the financial statements are set out 

in this section. In addition, estimates with a significant risk of material adjustment in the next year are also discussed. 

Significant judgements
The significant judgements made by the Group in applying its accounting policies are set out below. The application of these judgements 

also necessarily involves estimations, apart from that relating to retirement benefit obligations, which are discussed separately.

 – Deferred taxation;

 –

Impairment of financial assets;

 – Retirement benefit obligations;

 – Provisions for liabilities and commitments; and

 – Determination of fair value of financial instruments.

Deferred taxation
The Group’s accounting policy for deferred tax is set out in accounting policy (k) in note 1. Details of the Group’s deferred tax assets and 

liabilities are set out in note 29.

A key judgement in relation to the recoverability of deferred tax assets is that it is probable that there will be sufficient future taxable 

profits against which the losses can be used.

Deferred tax assets are recognised for unused tax losses to the extent that it is probable (defined for this purpose as more likely than not) 

that there will be sufficient future taxable profits against which the losses can be used. For a company with a history of recent losses, there 

must be convincing other evidence to underpin this assessment.

The recognition of the deferred tax assets relies on the assessment of future profitability and the sufficiency of those profits to absorb losses 

carried forward. It requires significant judgements to be made about the projection of long term future profitability because of the period over 

which recovery extends.

In assessing the future profitability of the Group, the Board has considered a range of positive and negative evidence for this purpose. 

Among this evidence, the principal positive factors include:

 – AIB as a Pillar Bank, with a strong Irish franchise;

 –

 –

 –

 –

the absence of any expiry dates for Irish and UK tax losses;

the turnaround evident in the financial performance over the years 2014-2019 and the growth in the Irish economy in this period; 

external forecasts for Ireland which indicate a return to economic growth through the period of the medium-term financial plans;

the introduction of the bank resolution framework under the BRRD and the establishment in 2017 of AIB Group plc as the new holding 

company of the Group provides greater confidence in relation to the future viability of Allied Irish Banks, p.l.c. (as the principal operating 

bank subsidiary) as there are now effective tools in place that should facilitate its recapitalisation in a future crisis; and

 –

the non-enduring nature of the loan impairments at levels which resulted in the losses in prior years (2009-2013).

The Board considered negative evidence and the inherent uncertainties in any long term financial assumptions and projections, including: 

 –

the onset of COVID-19 in 2020 with its severe impact on the economy and the resultant impairment charge taken in 2020 which resulted 

 –

 –

 –

 –

 –

 –

in a loss in the year;

the absolute level of deferred tax assets compared to the Group’s equity;

the quantum of profits required to be earned and the extended period over which it is projected that the tax losses will be utilised;

the challenge of forecasting over a long period, taking account of the level of competition, market dynamics and resultant margin and 

funding pressures;

the potential longer term impacts of COVID-19 and post-Brexit EU/UK trade deal on the Irish economy;

potential instability in the eurozone and global economies over an extended period; and

taxation changes (including Bank Levy and changes to the UK tax rates and the utilisation of deferred tax assets) and the likelihood of 

future developments and their impact on profitability and utilisation.

AIB Group plc Annual Financial Report 2020Financial Statements123456262

2  Critical accounting judgements and estimates (continued)
Deferred taxation (continued)
Profitability and growth were reassessed in the annual planning exercise covering the period 2021 to 2023 undertaken by the Group in the 
second half of 2020. Growth assumptions and profitability levels underpinning the plan have been revised downwards compared to previous 
years reflecting the revised macroeconomic outlook, however, these are within current market norms.

Taking account of all relevant factors, and in the absence of any expiry date for tax losses in Ireland, the Group further believes that it is more 
likely than not that there will be future profits in the medium term, and beyond, in the relevant Irish Group companies against which to use the 
tax losses. In this regard, the Group has carried out an exercise to determine the likely number of years required to utilise the deferred tax 
asset under the following scenario. Using the Group’s financial plan 2021 to 2023 as a base and a profit growth rate of 2% from 2024, it was 
assessed that it will take in excess of 25 years for the deferred tax asset (€ 2.7 billion) to be utilised. Furthermore, under this scenario, it is 
expected that 94% of the deferred tax asset will be utilised within 25 years, 72% within 20 years (2019: 77%) and 50% utilised within 15 years 
(2019: 51%). If the growth rate assumption was decreased by 1%, then the utilisation period increases by a further 3 years. The Group’s 
analysis of this and other scenarios examined would not alter the basis of recognition or the current carrying value. In 2019, the Group 
reported that it expected that it would take in excess of 20 years for the deferred tax asset to be utilised. 

Notwithstanding the absence of any expiry date for tax losses in the UK, the Group has concluded that the recognition of deferred tax assets 
in its UK subsidiary be limited to the amount projected to be realised within a time period of 15 years. This is the timescale within which the 
Group believes that it can assess the likelihood of its UK profits arising as being more likely than not. The deferred tax asset for unutilised 
tax losses in the UK amounts to £ 79 million at 31 December 2020 (31 December 2019: £ 87 million).

Legislation was enacted in the UK during 2020, whereby the previously legislated reduction in the corporation tax rate from 19% to 17% 
from 2020 onwards was cancelled. This change has resulted in an increase of the Group’s UK deferred tax asset by c. £ 10 million. 

In relation to the losses incurred in the year ended 31 December 2020 for the UK subsidiary, a deferred tax asset of £ 7 million has been 
recognised. Furthermore, the deferred tax asset for unutilised losses carried forward was written down by £ 25 million at 31 December 2020 
as the expected profitability over the 15 years, has reduced in the period, reflecting the revised macroeconomic outlook and includes the 
potential impact of COVID-19 on business performance. 

However, for certain other subsidiaries and branches, the Group has also concluded that it is more likely than not that there will be 
insufficient profits to support the recognition of deferred tax assets. 

The amount of recognised deferred tax assets arising from unused tax losses amounts to € 2,763 million (2019: € 2,771 million) of which 
€ 2,675 million (2019: € 2,669 million) relates to Irish tax losses and € 88 million (2019: € 102 million) relates to UK tax losses. 

IAS 12 Income Tax does not permit a company to apply present value discounting to its deferred tax assets or liabilities, regardless of the 
estimated timescales over which those assets or liabilities are projected to be realised. The Group’s deferred tax assets are projected to be 
realised over a long timescale, benefiting from the absence of any expiry date for Irish or UK tax losses. As a result, the carrying value of the 
deferred tax assets on the statement of financial position does not reflect the economic value of those assets.

Impairment of financial assets
The Group’s accounting policy for impairment of financial assets is set out in accounting policy (s) in note 1. The expected credit loss (‘ECL’) 
allowance for financial assets at 31 December 2020 represent management’s best estimate of the expected credit losses on the various 
portfolios at the reporting date.

The calculation of the ECL allowance is complex and therefore, an entity must consider large amounts of information in their determination. 
This process requires significant use of a number of accounting judgements, estimates and assumptions, some of which, by their 
nature, are highly subjective and very sensitive to risk factors such as changes to economic conditions. This is particularly amplified at 
31 December 2020 given the COVID-19 pandemic. Changes in the ECL allowance can materially affect net income.

The most significant judgements applied by the Group in estimating the ECL allowance are as follows: 

 –

 –

 –

 –

 –

 –

 –

determining the criteria for a significant increase in credit risk and for being classified as credit impaired;

definition of default;

choosing the appropriate models and assumptions for measuring ECL, e.g. PD, LGD and EAD and the parameters to be included 
within the models;

determining the life of a financial instrument and therefore, the period over which to measure ECL;

establishing the number and relative weightings for forward looking scenarios for each asset class and ECL; 

determining post-model adjustments using an appropriate methodology; and

assessing the impact of forbearance strategies on cash flows and therefore, the ECL allowance for restructured loans.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements263

2  Critical accounting judgements and estimates (continued)
Impairment of financial assets (continued)
The management process for the calculation of ECL allowance is underpinned by independent tiers of review. The ECL allowance is, in turn, 

reviewed and approved by the Group Credit Committee on a quarterly basis with final Group levels being approved by the Board Audit 

Committee. Further detail on the ECL governance process is set out on page 107. 

All the Group’s segments assess and approve their ECL allowance and their adequacy on a quarterly basis. Credit quality and ECL 
provisioning are independently monitored by credit and risk management on a regular basis. On an ongoing basis, the various judgements, 
estimates and assumptions are reviewed in light of differences between actual and previously calculated expected losses. These are then 
recalibrated and refined to reflect current and evolving economic conditions.

The significant accounting judgements noted above and made by Management in estimating the ECL allowance are outlined on pages 105 
to 107 in the Risk management section of this report.

Retirement benefit obligations
The Group’s accounting policy for retirement benefit schemes is set out in accounting policy (j) in note 1.

The significant judgements applied by the Group are that:
 –

a constructive obligation has not been created, notwithstanding certain decisions by the Group in the past, following an annual 
process, to fund discretionary increases in pensions in payment; and 
in a situation where the Group believes the Trustee has the ability to grant discretionary increases without any funding being provided 
by the Group, that the Trustee will exercise that ability.

 –

In 2017, the Board, having taken actuarial and external legal advice, determined that the funding of discretionary increases in pensions 

in payment is a decision to be made by the Board annually for the Group’s main Irish schemes. A process, taking account of all relevant 

interests and factors has been implemented by the Board. These interests and factors include the advice of the Actuary; the interests of the 

members of the scheme; the interests of the employees; the Group’s financial circumstances and ability to pay; the views of the Trustees; 

the Group’s commercial interests and any competing obligations to the State.

In early 2017, the Board implemented this process which has continued to date. Under this process, the Group decided in February 2020 
and in February 2021 that the funding of discretionary increases was not appropriate in either year. This process does not reflect the ability 
of the Trustee to grant increases at any point in the future when the financial position of the scheme would enable such an increase at that 
point in time.

Notwithstanding the decision above by the Board in February 2020, during the second half of 2020 the Trustee awarded an increase of 1.1% 
in respect of pensions eligible for discretionary pension increases, backdated to 1 April 2020, reflecting the ability of the Trustee to grant an 
increase when the financial position of the scheme would enable such an increase at that point in time. 

Taking this decision by the Trustee into consideration, the long term assumption for future increases in pension in payment should now 
reflect an assessment of the Trustee ability to grant further increases without any funding from the Group. At 31 December 2020, this 
has been assessed as an assumed rate of pension increase of 0.2% per annum and has increased Scheme’s liabilities as at that date by 
€ 100 million.

Provisions for liabilities and commitments
The Group’s accounting policy for provisions for liabilities and commitments is set out in accounting policy number (z) ‘Non-credit risk 

provisions’ in note 1.

The Group recognises liabilities where it has present legal or constructive obligations as a result of past events and it is more likely than not 
that these obligations will result in an outflow of resources to settle the obligations and the amount can be reliably estimated. Details of the 
Group’s liabilities and commitments are shown in note 36 to the financial statements.

Significant management judgement is required in this process which, of its nature, may require revisions to earlier judgements and 

estimates as matters progress towards resolution, particularly, in establishing provisions and the range of reasonably possible losses.

The recognition and measurement of liabilities, in certain instances, may involve a high degree of uncertainty, and thereby, considerable 

time is expended on research in establishing the facts, scenario testing, assessing the probability of the outflow of resources and estimating 

the amount of any loss. However, at the earlier stages of provisioning, the amount provided for can be very sensitive to the assumptions 

used and there may be a wide range of possible outcomes in particular cases. Accordingly, in such cases, it is often not practicable to 

quantify a range of possible outcomes. In addition, it is also not practicable to measure ranges of outcomes in aggregate in a meaningful 

way because of the diverse nature of these provisions and the differing fact patterns.

The judgements employed in estimating potential losses will change over time and the actual losses may vary significantly.

AIB Group plc Annual Financial Report 2020Financial Statements123456264

2  Critical accounting judgements and estimates (continued)
Determination of fair value of financial instruments
The Group’s accounting policy for the determination of fair value of financial instruments is set out in accounting policy (o) in note 1. 

The best evidence of fair value is quoted prices in an active market but in the absence of quoted prices increased reliance is placed on 

valuation techniques. 

Significant judgement is required in the estimation of fair value in the absence of quoted prices. This judgement includes but is not 

limited to: evaluating available market information; determining the cash flows for the instruments; identifying a risk free discount rate and 

applying an appropriate credit spread.

Valuation techniques that rely to a greater extent on non-observable data than those based wholly on observable data require a higher level 

of subjective management judgement relating to the applicability and functionality of internal valuation models, the significance of inputs 

to the valuation of an instrument and the degree of illiquidity in certain markets to calculate a fair value. Financial instruments which are 

classified under the fair value hierarchy as level 3 require a higher level of management judgement in their valuation.

The choice of contributors, the quality of market data used for pricing, and the valuation techniques used are all subject to internal review 

and approval procedures. Given the uncertainty and subjective nature of valuing financial instruments at fair value, any change in these 

variables could give rise to the financial instruments being carried at a different valuation, with a consequent impact on shareholders’ equity 

and, in the case of derivatives, the income statement. 

A sensitivity analysis to possible changes in key variables of the fair value of financial instruments classified under the fair value hierarchy as 

level 3 is set out in note 47.

Critical accounting estimates
The accounting estimates with a significant risk of material adjustment to the carrying amounts of assets and liabilities within the next 
financial year were in relation to:
 – ECL allowance; 
 – Retirement benefit obligations; 
 – Provisions for liabilities and commitments; and
 –

Impairment of investments in subsidiaries in the separate financial statements.

ECL allowance
ECL allowance at 31 December 2020 amounted to € 2,510 million (2019: € 1,238 million). As noted above, there are significant judgements 

involved in estimating ECL allowance, particularly given the COVID-19 pandemic. Certain of these estimates together with estimates which do 

not involve accounting judgements may have a significant risk of material adjustment to carrying amounts of assets within the next financial 

year. In particular, discounted cash-flows (‘DCFs’) are the most significant input to the ECL calculation for Stage 3 credit impaired obligors where 

the gross credit exposure is ≥ € 1 million for the Ireland or ≥ £ 500,000 for the UK. Collateral valuations and the estimated time to realisation 

of collateral is a key component of the DCF model. The DCF assessment produces a base case ECL which is then adjusted to incorporate the 

impact of multiple scenarios on the base ECL. The size of the adjustment must consider all relevant and supportable information, including but 
not limited to, historical data analysis, predictive modelling and management judgement. 

The macroeconomic variables used in models to calculate ECL allowance are based on assumptions, forecasts and estimates against 

a backdrop of the COVID-19 pandemic. These are subject to change as the COVID-19/economic landscape changes. Accordingly, 

developments with regard to the pandemic and changes in local and international factors could have a material bearing on the ECL 

allowance within the next financial year. The Group’s sensitivity to a range of macroeconomic factors under (i) base forecast; (ii) upside; and 

(iii) downside scenarios is set out on pages 100 to 103 of the Risk Management section of this report.

Retirement benefit obligations
The Group’s accounting policy for retirement benefit obligations is set out in accounting policy (j) in note 1.

Details of the assumptions adopted by the Group in calculating the schemes’ liabilities are set out in note 30 to the financial statements.

The actuarial valuation of the schemes’ liabilities is dependent upon a number of financial and demographic assumptions which are 

inherently uncertain. Changes to those assumptions could materially impact the reported amount for schemes’ liabilities and the actuarial 

gains/losses reported in equity.

A sensitivity analysis for the principal assumptions used to measure the schemes’ liabilities is set out in note 30 to the financial statements.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements265

2  Critical accounting judgements and estimates (continued)
Provisions for liabilities and commitments 
Provisions for liabilities and commitments are set out in note 36 to the financial statements and their recognition involves a significant degree 

of estimation. The overall provision amounting to € 396 million comprising: € 80 million in respect of the FSPO decision relating to tracker 

mortgage customers; € 70 million in respect of CBI penalties; € 16 million residual provision for tracker mortgages in respect of previous 

settlements and related matters; and a number of separate provisions, the majority of which are not individually significant and are not 

expected to result in a material adjustment in the next financial year. The Group has not disclosed a range of outcomes for such provisions 

given their diverse nature and the number of provisions involved. 

Note 36 sets out the background and the current position as regards the FSPO decision regarding a tracker complaint and the level of 

provisions that were set aside. Notwithstanding the near completion of payments to customers based on the FSPO decision, the level 

of provision required for other costs, including tax liabilities arising that the Group will be required to discharge on behalf of impacted 

customers, has been assessed at € 80 million. These issues are subject to uncertainty with a range of outcomes possible with the final 

outcome being higher or lower depending on finalisation of such issues.

As detailed in notes 36 and 43, AIB and EBS were advised in 2018 by the CBI of the commencement of investigations as part of an 

administrative sanctions procedure in connection with the Tracker Mortgage Examination. In this regard, the Group has created a provision 

of € 70 million for the impact of monetary penalties that are expected to be imposed on the Group by the CBI being its best estimate based 

on external developments in the industry. This matter is progressing and the amount provided for is subject to uncertainty with a range of 

outcomes possible, with the final outcome being higher or lower depending on finalisation of all matters associated with the investigation. 

Accordingly, this is a critical accounting estimate which could result in a material adjustment in the next financial year but it is difficult to 

quantify a range of outcomes.

Other than the above, there is no individually significant provision that is expected to result in a material adjustment in the next 

financial year. 

Impairment of investments in subsidiaries in the separate financial statements
The Group’s accounting policy for the impairment of investments in subsidiaries is set out in accounting policy (d) in note 1 and in note e to 

the Company’s financial statements.

Investments in subsidiaries in the separate financial statements of the Company are reviewed for impairment when there are indications 

that impairment losses may have occurred. If any such indications exist, the Company undertakes an impairment review by comparing the 

carrying value of the investment in the subsidiary with its estimated recoverable amount with any shortfall being reported as an impairment 

charge in the Company’s financial statements. The estimated recoverable amount is based on value-in-use (VIU) calculations. 

The Company tested its investment in Allied Irish Banks, p.l.c. for impairment at 31 December 2020 as the carrying value was above the 

fair value. In determining the VIU, the estimated pre-tax cash flow projections in the Company’s financial plan for the period 2021 to 2023 

were used as a base and a growth rate of 2% from 2023 was assumed into perpetuity. These projections were discounted at a risk adjusted 

interest rate of 10%. The VIU was calculated at € 6,362 million which resulted in an impairment charge of € 3,134 million. 

Testing for impairment inherently involves both significant estimations which involve a high degree of uncertainty (cash flow projections 

during the period of the financial plan) and judgements (choice of appropriate discount and growth rates).

Given the uncertainties and the high level of subjectivity involved in the estimation process, it is possible that the outcomes in the next 

financial year could differ from the expectations on which Company’s estimates are based resulting in the recognition and measurement of 

material different amounts from those estimated in these financial statements.

Details of the VIU calculation and the sensitivity of current estimates to possible changes in key variables are set out in note e.

AIB Group plc Annual Financial Report 2020Financial Statements123456 
266

3  Segmental information
Segment overview
The Group’s performance is managed and reported across the Retail Banking, Corporate, Institutional & Business Banking (“CIB”), AIB UK 

and Group segments. Segment performance excludes exceptional items.

Retail Banking
Retail Banking comprises Homes & Consumer, SME and Financial Solutions Group (“FSG”) in a single integrated segment, focused on 

meeting the current, emerging and future needs of our personal and SME customers.

•  Homes & Consumer is responsible for meeting the homes needs of customers in Ireland across the AIB, EBS and Haven brands and 

delivering innovative and differentiated products, propositions and services to meet our customers’ everyday banking needs through an 

extensive range of physical and digital channels. Our purpose is to achieve a seamless, transparent and simple customer experience in 

all of our propositions across current accounts, personal lending, payments and credit cards, deposits, insurance and wealth to maintain 

and grow our market leading position.

•  SME provides financial services to micro and small SMEs through our sector-led strategy and local expertise with an extensive product 

and proposition offering across a number of channels. Our purpose is to help our customers create and build sustainable businesses in 

their communities.

•  FSG is a dedicated workout unit to which the Group has migrated the management of the majority of its non-performing exposures 

(NPEs), with the objective of delivering the Group’s strategy to reduce NPEs. 

Corporate Institutional & Business Banking (“CIB”)
CIB provides institutional, corporate and business banking services to the Group’s larger customers and customers requiring specific sector 

or product expertise. CIB’s relationship driven model serves customers through sector specialist teams including; corporate banking, real 

estate finance, business banking and energy, climate action and infrastructure. In addition to traditional credit products, CIB offers customers 

foreign exchange and interest rate risk management products, cash management products, trade finance, mezzanine finance, structured 

and specialist finance, equity investments and corporate finance advisory services, as well as Private Banking services and advice. CIB also 

has a syndicated and international finance teams based in Dublin and in New York.

AIB UK
AIB UK offers retail and business banking services in two distinct markets, a sector-led corporate and commercial bank supporting 

businesses in Great Britain (“Allied Irish Bank (GB)”), and a retail and business bank in Northern Ireland (“AIB NI”). The Group’s revised 

strategy (Strategy 2023) entails changes to the AIB UK business model including the withdrawal from SME lending in Great Britain and a 

refocus on corporate business, particularly in renewables, infrastructure, health and manufacturing.

Group
Group comprises wholesale treasury activities and Group control and support functions. Treasury manages the Group’s liquidity and funding 

positions and provides customer treasury services and economic research. The Group control and support functions include Business & 

Customer Services, Finance, Risk, Legal, Corporate Governance & Customer Care, Human Resources, Corporate Affairs, Strategy & 

Sustainability and Group Internal Audit.

Segment allocations
The segments’ performance statements include all income and directly related costs, excluding overheads which are managed centrally, 

the costs of which are included in the Group segment. Funding and liquidity income/charges are based on each segment’s funding 

requirements and the Group’s funding cost profile, which is informed by wholesale and retail funding costs. Income attributable to capital is 

allocated to segments based on each segment’s capital requirement.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements267

2020

Total

€ m

1,872

395

106

501

2,373

3  Segmental information (continued)

Retail 
Banking 

CIB

AIB UK

Group

Total

€ m

€ m

€ m

€ m

€ m

Excep-
tional
items(1)
€ m

Operations by business segment

Net interest income

Net fee and commission income*

Other

Other income

Total operating income

Other operating expenses

Of which: Personnel expenses

General and administrative expenses

Depreciation, impairment and amortisation

Bank levies and regulatory fees

Total operating expenses

Operating profit/(loss) before impairment losses 

Net credit impairment charge

Operating profit/(loss)

Associated undertakings

Profit/(loss) before taxation 

1,115

291

43

334

1,449

(908)

(404)

(320)

(184)

(2)

(910)

539

(485)

54

12

66

439

66

55

121

560

214

43

5

48

262

104

1,872

(5)

1

(4)

395

104

499

100

2,371

– 

– 
2(2)(7)

2

2

(132)

(164)

(323)

(1,527)

(217)

(1,744)

(93)

(28)

(11)

– 

(132)

428

(767)

(339)

– 

(339)

(90)

(51)

(23)

(1)

(165)

97

(208)

(111)

3

(108)

(147)

(115)

(61)

(734)

(514)

(279)

(42)(3)-(5)
(139)(4)-(7)
(36)(5)(8)

(112)

(435)

(115)

– 

(1,642)

(217)

(335)

729

– 

(1,460)

(215)

– 

(335)

– 

(335)

(731)

(215)

15

– 

(716)

(215)

(776)

(653)

(315)

(115)

(1,859)

514

(1,460)

(946)

15

(931)

(1) Exceptional and one-off items are shown separately above. These are items that Management view as distorting comparability of performance from period to 

period. Exceptional items include:  
(2)Loss on disposal of loan portfolios; 
(3)Termination benefits; 
(4)Restitution costs; 
(5)Restructuring costs;  

(6)Covid product costs; 
(7)Other; and  
(8)Impairment of intangibles. 

For further information on these items see page 64.

*Analysis of net fee and commission income

Retail banking customer fees

Foreign exchange fees

Credit related fees

Specialised payment services fees

Other fees and commissions

Fee and commission income

Specialised payment services expenses

Other fee and commission expenses

Fee and commission expense

Retail 
Banking
€ m

215

32

10

146

48

451

(131)

(29)

(160)

291

CIB

AIB UK

Group

€ m

€ m

21

20

17

–

10

68

–

(2)

(2)

66

25

9

13

–

–

47

–

(4)

(4)

43

€ m

18

(7)

– 

–
(13)(1)

(2)

–

(3)

(3)

(5)

2020

Total

€ m

279

54

40

146

45

564

(131)

(38)

(169)

395

(1) Reflects the allocation of the Group’s segment fee and commission income to Retail Banking and CIB segments.

Further information on ‘Net fee and commission income’ is set out in note 7.

AIB Group plc Annual Financial Report 2020Financial Statements123456 
 
 
268

3  Segmental information (continued)

Retail 
Banking 

CIB

AIB UK

Group

Total

€ m

€ m

€ m

€ m

€ m

Operations by business segment

Net interest income

Net fee and commission income*

Other

Other income

Total operating income

Other operating expenses

Of which: Personnel expenses

General and administrative expenses

Depreciation, impairment and amortisation

Bank levies and regulatory fees

Total operating expenses

Operating profit/(loss) before impairment losses 

Net credit impairment writeback/(charge)

Operating profit/(loss)

Associated undertakings

Profit on disposal of property

Profit/(loss) before taxation

1,234

335

63

398

1,632

(923)

(458)

(313)

(152)

(2)

(925)

707

17

724

17

–

741

Excep-
tional
items(1)
€ m

–

–

(40)

(40)(2)

(40)

2019

Total

€ m

2,076

472

107

579

2,655

471

78

9

87

558

268

59

9

68

336

103

2,076

–

66

66

472

147

619

169

2,695

(115)

(176)

(83)

(25)

(7)

–

(90)

(65)

(21)

–

(115)

(176)

(290)

(143)

(98)

(49)

(102)

(392)

(1,504)

(573)

(2,077)

(774)

(501)

(229)

(56)(3)(4)
(500)(4)-(7)

(17)

(830)

(1,001)

(246)

(104)

(1,608)

–

(104)

(573)

(2,181)

443

(18)

425

–

–

160

(15)

145

3

–

(223)

1,087

–

(16)

(223)

1,071

–

–

20

–

(613)

–

(613)

–

21(5)

425

148

(223)

1,091

(592)

474

(16)

458

20

21

499

(1) Exceptional and one-off items are shown separately above. These are items that Management view as distorting comparability of performance from period to 

period. Exceptional items include: 
(2)Loss on disposal of loan portfolios; 
(3)Termination benefits; 
(4)Restitution costs;  

(5)Other (Property strategy); 
(6)Restructuring costs; and 
(7)Provision for regulatory fines.

For further information on these items see page 64.

*Analysis of net fee and commission income

Retail banking customer fees

Foreign exchange fees

Credit related fees

Specialised payment services fees

Other fees and commissions

Fee and commission income

Specialised payment services expenses 

Other fee and commission expenses

Fee and commission expense

Retail 
Banking
€ m

258

40 

11 

27 

60

396

(25)

(36)

(61)

335

CIB

AIB UK

Group

€ m

€ m

27

21 

21 

– 

11

80

– 

(2)

(2)

78

35

9 

18 

– 

2

64

– 

(5)

(5)

59

€ m

18

1 

– 

– 
(16)(1)

3

– 

(3)

(3)

– 

2019

Total

€ m

338

71 

50 

27 

57

543

(25)

(46)

(71)

472

(1) Reflects the allocation of the Group’s segment fee and commission income to Retail Banking and CIB segments.

Further information on ‘Net fee and commission income’ is set out in note 7.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements 
 
 
3  Segmental information (continued)
Other amounts – statement of financial position

Loans and advances to customers:

– measured at amortised cost

– measured at FVTPL

Total loans and advances to customers

Customer accounts

Loans and advances to customers:

– measured at amortised cost

– measured at FVTPL

Total loans and advances to customers

Customer accounts

Geographic information(1)(2)

Gross external revenue

Inter-geographical segment revenue

Total revenue

Geographic information(1)(2)

Gross external revenue

Inter-geographical segment revenue

Total revenue

269

Retail 
Banking
€ m

31 December 2020

CIB

AIB UK

Group

Total

€ m

€ m

€ m

€ m

34,008

14,453

8,269

140

56,870

– 

75

– 

– 

75

34,008

56,874

14,528

12,735

8,269

10,959

140

1,404

56,945

81,972

Retail 
Banking
€ m

31 December 2019

CIB

AIB UK

Group

Total

€ m

€ m

€ m

€ m

35,526

16,095

9,069

121

60,811

–

77

–

16,172

9,069

–

121

11,347

10,364

1,456

77

60,888

71,803

35,526

48,636

Ireland

€ m

1,946

170 

2,116 

Ireland

€ m

2,154

139

2,293

Year to 31 December 2020

United 
Kingdom
€ m

Rest of the 
World
€ m

406

(153)

253 

21

(17)

4 

Total

€ m

2,373

– 

2,373 

Year to 31 December 2019

United 
Kingdom
€ m

Rest of the 
World
€ m

467

(109)

358

34

(30)

4

Total

€ m

2,655

–

2,655

Revenue from external customers comprises interest and similar income (note 4) and interest and similar expense (note 5), and all other 

items of income (notes 6 to 11).

Geographic Information
Non-current assets(3)

Geographic Information

Non-current assets(3)

Ireland

€ m

1,587

Ireland

€ m

1,608

31 December 2020

United 
Kingdom
€ m

Rest of the 
World
€ m

71

4

Total

€ m

1,662

31 December 2019

United  
Kingdom
€ m

107

Rest of the 
World
€ m

5

Total

€ m

1,720

(1)The geographical distribution of total revenue is based primarily on the location of the office recording the transaction.
(2)For details of significant geographic concentrations, see the Risk management section. 
(3)Non-current assets comprise intangible assets and goodwill and property, plant and equipment.

AIB Group plc Annual Financial Report 2020Financial Statements123456270

4  Interest and similar income

Interest on loans and advances to customers at amortised cost

Interest on loans and advances to banks at amortised cost

Interest on investment securities

Negative interest on financial liabilities at amortised cost

Interest income calculated using the effective interest method

Interest income on finance leases and hire purchase contracts

Interest income on financial assets at FVTPL

Other interest income and similar income

Total interest and similar income

2020
€ m

1,888

12

116

2,016

34

2,050

75

2

77

2019
€ m

2,038

38

195

2,271

20

2,291

76

3

79

2,127

2,370

Interest income includes a credit of € 145 million (2019: a credit of € 115 million) transferred from other comprehensive income in respect of 

cash flow hedges which is included in ‘Interest on loans and advances to customers’. 

The Group presents interest resulting from negative effective interest rates on financial liabilities as interest income rather than as offset 

against interest expense.

5  Interest and similar expense
Interest on deposits by central banks and banks

Interest on customer accounts

Interest on debt securities in issue

Interest on lease liabilities

Interest on subordinated liabilities and other capital instruments

Negative interest on financial assets at amortised cost

Negative interest on financial assets at FVOCI

Interest expense calculated using the effective interest method

2020
€ m

4 

82 

67 

13 

45 

211 

40 

4 

255 

2019
€ m

12 

128 

91 

14 

33 

278 

16 

– 

294 

Interest expense includes a charge of € 24 million (2019: a charge of € 31 million) transferred from other comprehensive income in respect 

of cash flow hedges which is included in ‘Interest on customer accounts’.

Interest expense reported above, calculated using the effective interest rate method, relates to financial liabilities not carried at fair value 

through profit or loss.

The Group presents interest resulting from negative effective interest rates on financial assets as interest expense rather than as offset 

against interest income.

6  Dividend income
NAMA subordinated bonds at FVOCI

Equity investments at FVTPL

Total

2020
€ m

23 

3 

26 

2019
€ m

23 

3 

26 

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements7  Net fee and commission income

Retail banking customer fees

Foreign exchange fees

Credit related fees

Specialised payment services fees(1)

Other fees and commissions(2)

Fee and commission income
Specialised payment services expenses(1)

Other fee and commissions expenses(3)

Fee and commission expense

271

2019
€ m

338 

71 

50 

27 

57 

543 

(25)

(46)

(71)

472 

2020
€ m

279 

54 

40 

146 

45 

564 

(131)

(38)

(169)

395 

(1) Specialised payment services: fee income and fee expenses in respect of services and prepaid credits for cellular phone and utilities sold to third parties.
(2) Other fees and commissions includes wealth commissions € 17 million (2019: € 25 million), insurance commissions € 14 million (2019: € 20 million), and other 

commissions € 14 million (2019: € 12 million).

(3) Other fee and commission expenses includes credit card commissions of € 28 million (2019: € 36 million), and ATM expenses of € 3 million (2019: € 4 million), 

both of which relate to ‘Retail banking customer fees’. This also includes € 7 million (2019: € 6 million) relating to ‘Other fees and commissions’.

Fees and commissions which are an integral part of the effective interest rate are recognised as part of interest and similar income (note 4) 

or interest and similar expense (note 5).

8  Net trading loss
Foreign exchange contracts

Interest rate contracts and debt securities(1)

Credit derivative contracts

Equity investments, index contracts and warrants(2)

2020
€ m

(11)

7 

(11)

(17)

(32)

2019
€ m

(26)

25 

(11)

(45)

(57)

(1)Includes a loss of € 5 million (2019: gain of € 10 million) in relation to XVA adjustments. 
(2)Includes a loss amounting to € 17 million on a total return swap, which is hedging equities measured at FVTPL (2019: loss of € 45 million).

The total hedging ineffectiveness on cash flow hedges reflected in the consolidated income statement amounted to Nil (2019: Nil).

AIB Group plc Annual Financial Report 2020Financial Statements123456272

9  Net gain on other financial assets measured at FVTPL
Loans and advances to customers(1)

Investment securities – equity(2)

Total

(1)Excludes interest income (note 4).
(2)Includes gain of € 9 million on equities hedged by a trading total return swap (2019: € 62 million).

2020
€ m

41 

45 

86 

2019
€ m

66 

74 

140 

10  Net gain/(loss) on derecognition of financial assets measured at amortised cost

Loans and advances to customers

Loans and advances to customers

Carrying 
value at 
derecognition
€ m

464

Carrying 
value at 
derecognition
€ m

1,487

(1)
Gain on 
derecognition

(1)
Loss on 
derecognition

€ m

26

€ m

(2)

(1)
Gain on 
derecognition

(1)
Loss on 
derecognition

€ m

254

€ m

(302)

2020

Net gain 
on  
derecognition
€ m

24

2019

Net loss 
on 
derecognition
€ m

(48)

(1) The gain/(loss) on derecognition has been based on the sales proceeds, net of costs, computed at a customer connection level. Settlements in 2020 relating 

to prior year portfolio sales are reported on a net basis.

Derecognition in 2020 arose from the sale of individual loans from a specific loan portfolio. The loans were disposed of for credit 
management purposes after credit deterioration had occurred. In 2019, loans and advances to customers were derecognised mainly due to 
the sale of distressed loan portfolios.

11  Other operating income
Gain on disposal of investment securities at FVOCI – debt
Loss on termination of hedging swaps(1)

Miscellaneous operating income

2020
€ m

17 

(17)
(2)
2  

2 

2019
€ m

93 

(48)

1 

46 

(1) The majority of the loss on termination of hedging swaps relates to the disposal of debt securities at FVOCI. In addition, it includes a € 1 million charge (2019: 

Nil) transferred from other comprehensive income in respect of cash flow hedges.

(2) Includes a net gain of € 3 million on the settlement of a legacy claim in 2020.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements12  Operating expenses
Personnel expenses:

Wages and salaries

Termination benefits(1)

Retirement benefits(2)

Social security costs 

Other personnel expenses(3)(4)

Less: staff costs capitalised(5)

Personnel expenses

General and administrative expenses

Restitution and associated costs

Bank levies and regulatory fees

Operating expenses

273

2020
€ m

2019
€ m

593 

31 

92 

65 

20 

801 

(25)

776 

536 

117 

653 

115 

1,544 

619 

48 

100 

69 

23 

859 

(29)

830 

585(6) 

416(7)

1,001 

104 

1,935 

(1) Relates to the voluntary severance programme charge of € 31 million (2019: € 48 million). The 2020 charge includes £ 19 million being the anticipated cost of 

voluntary severance arising as part of the recently announced restructure within the UK business.

(2) Comprises a defined contribution charge of € 78 million (2019: a charge of € 80 million), a charge of € 5 million in relation to defined benefit expense (2019: 

a charge of € 11 million), and a long term disability payments/death in service benefit charge of € 9 million (2019: a charge of € 9 million). For details of 
retirement benefits, see note 30.

(3)Share-based payment* charge of Nil (2019: Nil).
(4)Other personnel expenses include staff training, recruitment and various other staff costs.
(5) Staff costs capitalised relate to intangible assets.
(6) Includes a provision for regulatory fines of € 70 million for the CBI investigation with regard to the Tracker Mortgage Examination created in 2019. 
(7) Includes a provision of € 265 million for the ‘06-09 Ts & Cs who never had a tracker’ mortgage cohort following a preliminary decision by the FSPO created in 

2019. See note 36. 

The average number of employees for 2020 and 2019 is set out in note 51 ’Employees’.

* No shares have been awarded under the ‘AIB Approved Employees’ Profit Sharing Scheme 1998’ (‘the Scheme’) since 2008. (The Directors, at their discretion, 
may set aside each year, for distribution under the Scheme, a sum not exceeding 5% of eligible profits of participating companies. All employees, including 
executive directors of the Company and certain subsidiaries are eligible to participate, subject to minimum service periods and being in employment on the date 
on which an invitation to participate is issued.)

13  Net credit impairment charge
The following table analyses the income statement net credit impairment charge on financial instruments for the years to 31 December 2020 

and 2019.

Credit impairment charge on 

financial instruments

Net re-measurement of ECL allowance

Loans and advances to banks

Loans and advances to customers

Loan commitments

Financial guarantee contracts

Investment securities – debt

Credit impairment charge

Recoveries of amounts previously written-off

Net credit impairment charge

Measured at 
amortised 
cost
€ m

2020

Total

Measured 
at FVOCI

€ m

€ m

Measured at 
amortised 
cost
€ m

2019

Total

Measured 
at FVOCI

€ m

€ m

– 

(1,493)

(35)

(4)

(1)

(1,533)

72 

(1,461)

– 

– 

– 

– 

1 

1 

– 

1 

– 

(1,493)

(35)

(4)

– 

(1,532)

72 

(1,460)

– 

(117)

6 

5 

– 

(106)

90 

(16)

– 

– 

– 

– 

– 

– 

– 

– 

– 

(117)

6 

5 

– 

(106)

90 

(16)

AIB Group plc Annual Financial Report 2020Financial Statements123456274

14  Profit on disposal of property
Profit on disposal of property amounted to Nil (2019: € 21 million).

15  Auditor’s remuneration  
The disclosure of auditor’s remuneration is in accordance with Section 322 of the Companies Act 2014. This mandates disclosure of 

remuneration paid/payable to the Group Auditor only (Deloitte Ireland LLP) for services relating to the audit of the Group and relevant 

subsidiary financial statements in the categories set out below. 

Auditor’s remuneration (excluding VAT):

Audit of Group financial statements

Other assurance services

Other non-audit services

Taxation advisory services

2020
€ m

2019
€ m

2.8 

0.6 

0.9 

– 

4.3 

2.6 

0.9 

0.8 

– 

4.3 

All the above amounts were paid to the Group Auditor for services provided to the Group and its subsidiaries including Allied Irish Banks, 

p.l.c.

Other assurance services include remuneration for additional assurance issued by the firm outside of the audit of the statutory financial 

statements of the Group and subsidiaries. This remuneration includes assignments where the Auditor, in Ireland, provides assurance to 

third parties.

The Group policy on the provision of non-audit services to the parent and its subsidiary companies includes the prohibition on the provision 

of certain services and the pre-approval by the Board Audit Committee of the engagement of the Auditor for non-audit work.

The Board Audit Committee has reviewed the level of non-audit services remuneration and is satisfied that it has not affected the 

independence of the Auditor. It is Group policy to subject all large consultancy assignments to competitive tender, where appropriate.

The following table shows remuneration paid to overseas auditors (excluding Deloitte Ireland LLP):

Auditor’s remuneration excluding Deloitte Ireland LLP (excluding VAT)

2020
€ m

0.66 

2019
€ m

0.71 

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements16  Taxation
AIB Group plc and subsidiaries

Corporation tax in Ireland

Current tax on income for the year

Adjustments in respect of prior years

Foreign tax

Current tax on income for the year

Adjustments in respect of prior years

Deferred taxation

Origination and reversal of temporary differences

Adjustments in respect of prior years

Deferred tax assets written down

Recognition of deferred tax assets in respect of current period losses

Increase/(reduction) in carrying value of deferred tax assets in respect of carried forward losses

Total tax credit/(charge) for the year

Effective tax rate

275

2020
€ m

2019
€ m

– 

61 

61 

28 

– 

28 

89 

(2)

24 

(32)

103 

8 

101 

190 

20.4% 

(21)

– 

(21)

(33)

– 

(33)

(54)

(42)

2 

(25)

– 

(16)

(81)

(135)

27.1% 

Factors affecting the effective tax rate
The following table sets out the difference between the tax credit/(charge) that would result from applying the standard corporation tax rate 

in Ireland of 12.5% and the actual tax charge for the year:

(Loss)/profit before tax

Tax credit/(charge) at standard corporation tax rate in Ireland of 12.5%

Effects of:

Foreign losses/(profits) taxed at other rates

Expenses not deductible for tax purposes

Exempted income, income at reduced rates and tax credits

Share of results of associates shown post tax in the income statement

Losses/(income) taxed at higher tax rates

Tax legislation on equity distributions 

(Deferred tax assets not recognised)/reversal

of amounts previously not recognised

Deferred tax assets written down

Other differences

Change in tax rates

Adjustments to tax charge in respect of prior years

Tax credit/(charge)

2020

2019

€ m

(931)

116 

12 

(15)

– 

2 

7 

10 

(7)

(32)

1 

11 

85 

190 

%

12.5

1.3 

(1.6)

– 

0.2 

0.8 

1.1 

(0.8)

(3.4)

– 

1.2 

9.1 

20.4

€ m

499 

(62)

(13)

(22)

4 

3 

(30)

5 

12 

(25)

(5)

(4)

2 

(135)

%

12.5

2.6 

4.4 

(0.8)

(0.6)

6.0 

(1.0)

(2.4)

5.0 

1.0 

0.8 

(0.4)

27.1

As noted in accounting policy note 1(k), ‘Income tax, including deferred income tax’, current and deferred tax is provided for based on 

legislation and rates expected to apply when income taxes become payable/refundable or deferred tax assets are realised/deferred tax 

liabilities are settled. This necessarily involves some estimation because the tax law is uncertain and its application requires a degree of 

judgement which authorities may dispute. During 2020, following resolution of a specific tax matter where uncertainty had existed relating to 

prior years, previously recognised net liabilities for this and related matters of € 81 million were released.

Liabilities are recognised based on best estimates of the probable outcome, taking into account all available evidence and external advice, 

where appropriate. 

The Group does not expect significant liabilities to arise in excess of the amounts provided. Any difference between the final outcome and 

the amounts provided will affect the income tax charge in the period when the matter is resolved.

AIB Group plc Annual Financial Report 2020Financial Statements123456276

16  Taxation (continued)
Analysis of selected other comprehensive income

Property revaluation reserves

Net change in property revaluation reserves

Total

Retirement benefit schemes

Actuarial losses in retirement benefit schemes

Total

Foreign currency translation reserves

Foreign currency translation losses transferred to income statement

Change in foreign currency translation reserves recognised

in other comprehensive income

Total

Cash flow hedging reserves

Amounts reclassified from the cash flow hedging reserves to the

income statement as a reclassification adjustment:

–  amounts for which hedge accounting had previously been used, 

but for which the hedged future cash flows are no longer 
expected to occur

–  amounts that have been transferred because the hedged item 

has affected the income statement

Hedging gains recognised in other comprehensive income

Total

Investment debt securities at FVOCI reserves

Fair value (gains) transferred to income statement

Fair value (losses)/gains recognised in other comprehensive income

Total

Investment equity securities measured at FVOCI reserves

Fair value (losses) recognised in other comprehensive income

Total

Gross
€ m

Tax
€ m

2020

Net
€ m

Gross
€ m

Tax
€ m

– 

– 

– 

– 

– 

– 

–

–

(50)

(50)

– 

(70)

(70)

12 

12 

(38)

(38)

(251)

(251)

– 

– 

– 

– 

(70)

(70)

–

66

66

–

–

63

63

–

–

–

2019

Net
€ m

–

–

(188)

(188)

–

66

66

– 

– 

– 

–

–

–

(120)

201 

81 

15 

(25)

(10)

(105)

176 

71 

(17)

(45)

(62)

(21)

(21)

2 

5 

7 

3 

3 

(15)

(40)

(55)

(18)

(18)

(84)

295

211

(93)

43

(50)

(11)

(11)

10

(37)

(27)

(74)

258

184

12

(6)

6

2

2

(81)

37

(44)

(9)

(9)

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements277

17  Earnings per share
The calculation of basic (loss)/earnings per unit of ordinary shares is based on the (loss)/profit attributable to ordinary shareholders divided 

by the weighted average number of ordinary shares in issue, excluding own shares held.

The diluted (loss)/earnings per share is based on the (loss)/profit attributable to ordinary shareholders divided by the weighted average 

number of ordinary shares in issue, excluding own shares held, adjusted for the effect of dilutive potential ordinary shares.

(a) Basic

(Loss)/profit attributable to equity holders of the parent 

Distributions on other equity interests (note 18)

(Loss)/profit attributable to ordinary shareholders of the parent 

Weighted average number of ordinary shares in issue during the year

(Loss)/earnings per share – basic

(b) Diluted

(Loss)/profit attributable to ordinary shareholders of the parent (note 17 (a))

Weighted average number of ordinary shares in issue during the year

Potential weighted average number of shares

(Loss)/earnings per share – diluted

2020 
€ m

(769)

(46)

(815)

2019 
€ m

327 

– 

327 

Number of shares (millions)

2,714.4 

2,714.4

EUR (30.0)c

EUR 12.1c

2020
€ m

(815) 

2019
€ m

327

Number of shares (millions)

2,714.4 

2,714.4 

2,714.4

2,714.4

EUR (30.0)c

EUR 12.1c

The ordinary shares are included in the weighted average number of shares on a time apportioned basis.

Warrants
The Minister for Finance was issued warrants in 2017 to subscribe for 271,166,685 ordinary shares of AIB Group plc.

The warrants are exercisable during the period commencing 27 June 2018 and ending 27 June 2027 (see note 38 for further detail). 

These warrants were not included in calculating the diluted earnings per share as they were antidilutive.

AIB Group plc Annual Financial Report 2020Financial Statements123456278

18  Distributions on equity shares and other equity interests
Ordinary shares – dividends paid

Other equity interests – distributions

2020 
€ m

– 

46 

2019 
€ m

461 

– 

Final dividends are not accounted for until they have been approved at the Annual General Meeting of shareholders or in the case of the 

interim dividend, when they become irrevocable having already been approved for payment by the Board of Directors. Interim dividends 

may be cancelled at any time prior to the actual payment.

No dividends were paid during 2020. On 24 April 2019, a final dividend of € 0.17 per ordinary share, amounting in total to € 461 million was 

approved at the Annual General Meeting of AIB Group plc and subsequently paid on 3 May 2019. 

Distributions amounting to € 46 million were paid in 2020 on the Additional Tier 1 Securities issued by AIB Group plc in 2020 and 2019 

(note 39). 

19  Disposal groups and non-current assets held for sale
Property and non-financial assets held for sale(1)

Other

Total disposal groups and non-current assets held for sale

(1)Includes property surplus to requirements and repossessed assets which are expected to be disposed of within one year.

2020
€ m

14 

– 

14 

2019
€ m

19

1

 20 

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements279

20  Derivative financial instruments
Derivatives are used to service customer requirements, to manage the Group’s interest rate, exchange rate, equity and credit exposures 

and for trading purposes. Derivative instruments are contractual agreements whose value is derived from price movements in underlying 

assets, interest rates, foreign exchange rates or indices.

Market risk is the exposure to potential loss through holding interest rate, exchange rate and equity positions in the face of absolute and 

relative price movements, interest rate volatility, movements in exchange rates and shifts in liquidity. Credit risk is the exposure to loss 

should the counterparty to a financial instrument fail to perform in accordance with the terms of the contract.

While notional principal amounts are used to express the volume of derivative transactions, the amounts subject to credit risk are much 

lower because derivative contracts typically involve payments based on the net differences between specified prices or rates.

Credit risk in derivative contracts is the risk that the Group’s counterparty in the contract defaults prior to maturity at a time when the Group 

has a claim on the counterparty under the contract (i.e. contracts with a positive fair value). The Group would then have to replace the 

contract at the current market rate, which may result in a loss. For risk management purposes, consideration is taken of the fact that not all 

counterparties to derivative positions are expected to default at the point where the Group is most exposed to them.

The following table presents the notional principal amount of interest rate, exchange rate, equity and credit derivative contracts together with 

the positive and negative fair values attaching to those contracts at 31 December 2020 and 2019:

Interest rate contracts(1)

Notional principal amount

Positive fair value

Negative fair value

Exchange rate contracts(1)

Notional principal amount

Positive fair value

Negative fair value

Equity contracts(1)

Notional principal amount

Positive fair value

Negative fair value

Credit derivatives(1)

Notional principal amount

Positive fair value

Negative fair value

Total notional principal amount

Total positive fair value

Total negative fair value

2020
€ m

50,430 

1,353 

(1,145)

7,848 

70 

(46)

49 

– 

(1)

350 

1 

(9)

58,677 

1,424 

(1,201)

2019
€ m

51,330 

1,230 

(998)

6,710 

36 

(180)

354 

5 

(6)

240 

– 

(13)

58,634 

1,271 

(1,197)

(1)Interest rate, exchange rate, equity and credit derivative contracts are entered into for both hedging and trading purposes.

The Group uses the same credit control and risk management policies in undertaking all off-balance sheet commitments as it does for on 

balance sheet lending including counterparty credit approval, limit setting and monitoring procedures. In addition, derivative instruments 

are subject to the market risk policy and control framework as described in the ‘Risk management’ section of this report. Increased forward 

hedging of foreign currency funding in light of uncertainty around potential EU/UK trade agreement outcomes in the run in to year end is 

reflected in the growth in exchange rate contracts. Maturities of existing fair value hedges and a reduction in underlying exposures has led 

to the reduction in interest rate and equity derivatives contracts.

AIB Group plc Annual Financial Report 2020Financial Statements123456280

20  Derivative financial instruments (continued)
The following table analyses the notional principal amount of interest rate, exchange rate, equity and credit derivative contracts by residual 

maturity together with the positive fair value attaching to these contracts where relevant:

Residual maturity

Less than 
1 year
€ m

1 to 5 
years
€ m

5 years +

2020

Total

€ m

€ m

Less than  
1 year
€ m

1 to 5  
years
€ m

5 years +

2019

Total

€ m

€ m

Notional principal amount

18,180 

19,064 

21,433 

58,677 

17,901

20,638

20,095

58,634

Positive fair value

159 

372 

893 

1,424 

86

293

892

1,271

The Group has the following concentration of exposures in respect of notional principal amount and positive fair value of interest rate, 

exchange rate, equity and credit derivative contracts. The concentrations are based primarily on the location of the office recording the 

transaction.

Ireland

United Kingdom

United States of America

Notional principal amount
2019
€ m

2020
€ m

Positive fair value
2019
€ m

2020
€ m

55,688 

2,857 

132 

58,677 

55,604

2,856

174

58,634

992 

418 

14 

1,424 

857

400

14

1,271

Trading activities
The Group maintains trading positions in a variety of financial instruments including derivatives. These derivative financial instruments 

include interest rate, foreign exchange, equity and credit derivatives. Most of these positions arise as a result of activity generated by 

corporate customers while the remainder represent trading decisions of the Group’s derivative and foreign exchange traders with a view to 

generating incremental income. 

All trading activity is conducted within risk limits approved by the Board. Systems are in place which measure risks and profitability 

associated with derivative trading positions as market movements occur. Independent risk control units monitor these risks.

The risk that counterparties to derivative contracts might default on their obligations is monitored on an ongoing basis. The level of credit 

risk is minimised by dealing with counterparties of good credit standing, by the use of Credit Support Annexes and ISDA Master Netting 

Agreements and increased clearing of derivatives through Central Counterparties (CCPs). As the traded instruments are recognised at 

market value, any changes in market value directly affect reported income for a given period. 

Risk management activities
In addition to meeting customer needs, the Group’s principal objective in holding or transacting derivatives is the management of interest 

rate and foreign exchange risks which arise within the banking book through the operations of the Group as outlined below. Market risk 
within the banking book is also controlled through limits approved by the Board and monitored by an independent second line risk function.

The operations of the Group are exposed to interest rate risk arising from the fact that assets and liabilities mature or reprice at different 

times or in differing amounts. Derivatives are used to modify the repricing or maturity characteristics of assets and liabilities in a cost-

efficient manner. This flexibility helps the Group to achieve interest rate risk management objectives. Similarly, foreign exchange derivatives 

can be used to hedge the Group’s exposure to foreign exchange risk.

The fair values of derivatives fluctuate as the underlying market interest rates or foreign exchange rates change. If the derivatives are 

purchased or sold as hedges of statement of financial position items, the change in fair value of the derivatives will generally be offset by the 

unrealised depreciation or appreciation of the hedged items.

To achieve its risk management objectives, the Group uses a combination of derivative financial instruments, particularly interest rate swaps, 

cross currency interest rate swaps, forward rate agreements, futures, options and currency swaps, as well as other contracts. The notional 

principal and fair value amounts for instruments held for risk management purposes entered into by the Group at 

31 December 2020 and 2019, are presented within this note.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements281

20  Derivative financial instruments (continued)
The following table shows the notional principal amount and the fair value of derivative financial instruments analysed by product and 

purpose at 31 December 2020 and 2019. A description of how the fair values of derivatives are determined is set out in note 47.

Derivatives held for trading

Interest rate derivatives – over the counter ("OTC")

Interest rate swaps

Cross-currency interest rate swaps

Interest rate options bought and sold

Total interest rate derivatives – OTC

Interest rates derivatives – OTC – central clearing

Interest rate swaps

Total interest rate derivatives – OTC –
central clearing

Interest rate derivatives – exchange traded

Interest rate futures bought and sold

Total interest rate derivatives – exchange traded

Notional 
principal 
amount
€ m

2020

Fair values

Assets Liabilities

€ m

€ m

Notional 
principal 
amount
€ m

2019

Fair values

Assets

Liabilities

€ m

€ m

5,134 

42 

1,564 

6,740 

4,273 

4,273 

– 

– 

556 

(475)

1 

1 

(1)

(1)

558 

(477)

21 

21 

– 

– 

(113)

(113)

– 

– 

5,115

731

1,919

7,765

5,147

5,147

1,430

1,430

506

29

1

536

15

15

–

–

(474)

(37)

–

(511)

(62)

(62)

–

–

Total interest rate derivatives

11,013 

579 

(590)

14,342

551

(573)

Foreign exchange derivatives – OTC

Foreign exchange contracts

Currency options bought and sold

Total foreign exchange derivatives

Equity derivatives – OTC

Equity index options bought and sold

Equity total return swaps

Total equity derivatives

Credit derivatives – OTC

Credit derivatives

Total credit derivatives

7,742 

106 

7,848 

18 

31 

49 

350 

350 

70 

– 

70 

– 

– 

– 

1 

1 

(46)

– 

(46)

– 

(1)

(1)

(9)

(9)

6,657

54

6,711

182

171

353

240

240

35

1

36

5

–

5

–

–

Total derivatives held for trading

19,260 

650 

(646)

21,646

592

(180)

–

(180)

(4)

(2)

(6)

(12)

(12)

(771)

AIB Group plc Annual Financial Report 2020Financial Statements123456282

20  Derivative financial instruments (continued)

Notional 
principal 
amount
€ m

2020

Fair values

Assets Liabilities

€ m

€ m

Notional 
principal 
amount
€ m

2019

Fair values

Assets

Liabilities

€ m

€ m

Derivatives held for hedging

Derivatives designated as fair value hedges – OTC

Interest rate swaps

Total derivatives designated as fair value hedges  
– OTC

Derivatives designated as fair value hedges  
– OTC – central clearing

3,626 

3,626 

41 

41 

(59)

(59)

Interest rate swaps

15,483 

177 

(382)

Total interest rate fair value hedges – OTC  
– central clearing

Total derivatives designated as fair value hedges

Derivatives designated as cash flow hedges – OTC

Interest rate swaps

Cross currency interest rate swaps

Total interest rate cash flow hedges – OTC

Derivatives designated as cash flow hedges – OTC 
– central clearing

15,483 

19,109 

3,114 

880 

3,994 

177 

218 

89 

73 

162 

(382)

(441)

(79)

– 

(79)

Interest rate swaps

16,314 

394 

(35)

Total interest rate cash flow hedges – OTC  
– central clearing

Total derivatives designated as cash flow hedges

Total derivatives held for hedging

16,314 

20,308 

39,417 

394 

556 

774 

(35)

(114)

(555)

Total derivative financial instruments

58,677 

1,424 

(1,201)

7,617

7,617

10,639

10,639

18,256

5,504

1,824

7,328

11,404

11,404

18,732

36,988

58,634

75

75

116

116

191

187

14

201

287

287

488

679

(95)

(95)

(208)

(208)

(303)

(93)

(10)

(103)

(20)

(20)

(123)

(426)

1,271

(1,197)

Fair value hedges
Fair value hedges are entered into to hedge the exposure to changes in the fair value of recognised assets or liabilities arising from changes 

in interest rates, primarily, debt securities at FVOCI and fixed rate liabilities. The fair values of financial instruments are set out in note 

47. The net mark to market on fair value hedging derivatives, excluding accrual and risk adjustments at 31 December 2020 is negative 
€ 172 million (2019: negative € 138 million) and the net mark to market on the related hedged items at 31 December 2020 is positive 

€ 173 million (2019: positive € 136 million). 

Netting financial assets and financial liabilities
Derivative financial instruments are shown on the statement of financial position at their fair value. Those with a positive fair value are 

reported as assets and those with a negative fair value are reported as liabilities. 

Details on offsetting financial assets and financial liabilities are set out in note 42.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements283

20  Derivative financial instruments (continued)
Nominal values and average interest rates by residual maturity
At 31 December 2020 and 2019, the Group held the following hedging instruments of interest rate risk in fair value and cash flow hedges 

respectively:

Less than  
1 month

1 to 3 
months

3 months  
to 1 year

1 to 5  
years

5 years +

2020

Total

Fair value hedges – Interest rate swaps

Assets

Hedges of investment securities – debt
Nominal principal amount (€ m)
Average interest rate (%)(1)

Liabilities

Hedges of debt securities in issue
Nominal principal amount (€ m)
Average interest rate (%)(1)

Hedges of subordinated debt
Nominal principal amount (€ m)
Average interest rate (%)(1)

Cash flow hedges – Interest rate swaps(2)
Hedges of financial assets
Nominal principal amount (€ m)
Average interest rate (%)(3)

Hedges of financial liabilities
Nominal principal amount (€ m)
Average interest rate (%)(3)

Fair value hedges – Interest rate swaps

Assets

Hedges of investment securities – debt
Nominal principal amount (€ m)
Average interest rate (%)(1)

Liabilities

Hedges of debt securities in issue
Nominal principal amount (€ m)
Average interest rate (%)(1)

Hedges of subordinated debt
Nominal principal amount (€ m)
Average interest rate (%)(1)

Cash flow hedges – Interest rate swaps(2)
Hedges of financial assets
Nominal principal amount (€ m)
Average interest rate (%)(3)

Hedges of financial liabilities
Nominal principal amount (€ m)
Average interest rate (%)(3)

140

0.60

– 

– 

– 

– 

152 

0.55

452 

0.05

288

0.61

500

2.25

– 

– 

480

0.83

4,605 

0.43

6,645 

0.26

12,158 

0.36

– 

– 

– 

– 

4,926 

2.14 

25

5.12

5,451 

2.16

500

1.88

1,000 

2.88 

1,500 

2.54

1,760 

0.23

2,425 

0.21

4,140 

0.60

7,460 

0.37

15,937 

0.39

2,168 

0.04

444 

0.19

580 

0.93

727 

2.24

4,371 

0.54

2019

Total

Less than  
1 month

1 to 3 
months

3 months  
to 1 year

1 to 5  
years

5 years +

73

0.74

–

–

–

–

205

1.84

482

0.72

84

1.02

500

1.38

–

–

149

0.92

583

0.28

848

1.81

750

0.63

750

4.13

2,330

1.18

918

1.26

4,711

0.57

4,457

0.65

10,173

0.72

5,058

2.20

500

1.88

4,812

0.91

1,143

0.89

525

2.39

–

–

6,833

1.98

1,250

3.23

7,539

0.67

15,035

0.84

571

2.79

3,697

1.16

(1)Represents the fixed rate on the hedged item which is being swapped for a variable rate.
(2)Includes interest rate swaps and cross currency swaps used to hedge interest rate risk on variable rate EUR/GBP and EUR/USD assets and liabilities.
(3) This is the average interest rate on the fixed leg of swap agreements where the variable rate on the assets and liabilities in cash flow hedges is being swapped 

for a fixed rate.

AIB Group plc Annual Financial Report 2020Financial Statements123456284

20  Derivative financial instruments (continued)
Fair value hedges of interest rate risk
The tables below set out the amounts relating to items designated as (a) hedging instruments and (b) hedged items in fair value hedges of 

interest rate risk together with the related hedge ineffectiveness at 31 December 2020 and 2019:

Carrying amount(1)

Nominal

Assets Liabilities

(a) Hedging instruments

€ m

€ m

€ m

2020

Line item in 
SOFP* where 
the hedging 
instrument is 
included

Change in fair 
value used for 
calculating hedge 
ineffectiveness for 
the year
€ m

Hedge 
ineffectiveness 
recognised in  
the income 
statement
€ m

Line item in
the income 
statement that 
includes hedge 
ineffectiveness

Interest rate swaps hedging:
Investment securities – debt

Debt securities in issue

Subordinated debt

12,158 

5,451 

1,500 

3

212

(441) Derivative financial 
instruments

–  Derivative financial 

instruments

3 

–  Derivative financial 

instruments

(81)

59

(4)

(3) Net trading 
income

–  Net trading 
income

–  Net trading 
income

Carrying amount 
of hedged items 
recognised in
the SOFP*

Accumulated amount 
of fair value hedge 
adjustments on the 
hedged items included 
in the carrying amount 
of the hedged items

Line item in 
SOFP* where 
hedged item
is included

Change in fair 
value of hedged 
items used for 
calculating hedge 
ineffectiveness
 for the year

(b) Hedged items

Assets Liabilities
€ m

€ m

Assets Liabilities
€ m

€ m

Investment securities – debt

12,822 

404

Investment securities

Debt securities in issue

Subordinated debt

(5,602)

(1,504)

(152) Debt securities in issue

(4) Subordinated liabilities 
and other capital 
instruments

€ m

78

(59)

4 

2020

Accumulated amount 
of fair value hedge 
adjustments remaining in 
the SOFP* for any hedged 
items that have ceased to 
be adjusted for hedging 
gains and losses
€ m

– 

– 

– 

2019

Carrying amount(1)

Nominal

Assets

Liabilities

(a) Hedging instruments

€ m

€ m

€ m

Line item in 
SOFP* where 
the hedging 
instrument is 
included

Change in fair 
value used for 
calculating hedge 
ineffectiveness for the 
year
€ m

Hedge 
ineffectiveness 
recognised in  
the income 
statement
€ m

Line item in
the income 
statement that 
includes hedge 
ineffectiveness

Interest rate swaps hedging:
Investment securities – debt

Debt securities in issue

Subordinated debt

10,173

6,833

1,250

12

174

5

(298) Derivative financial 
instruments

–

Derivative financial 
instruments

(5) Derivative financial 

instruments

(108)

43

6

Carrying amount 
of hedged items 
recognised in
the SOFP*

Liabilities
€ m

Assets
€ m

10,789

(6,936)

(1,258)

(b) Hedged items

Investment securities – debt

Debt securities in issue

Subordinated debt

Accumulated amount 
of fair value hedge 
adjustments on the 
hedged items included 
in the carrying amount 
of the hedged items

Liabilities
€ m

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Investment securities

(105) Debt securities in issue

(8) Subordinated liabilities 
and other capital 
instruments

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(43)

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(1)The mark to market of these instruments, excluding accruals of € 29 million, is € 252 million (2019: € 64 million is € 176 million).
*Statement of financial position

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income

–

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Net trading  
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2019

Accumulated amount 
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items that have ceased to 
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gains and losses
€ m

–

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Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statementse
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AIB Group plc Annual Financial Report 2020Financial Statements 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
20  Derivative financial instruments (continued)
Cash flow hedges
The table below sets out the hedged cash flows which are expected to occur in the following periods:

Forecast receivable cash flows

Forecast payable cash flows

Forecast receivable cash flows

Forecast payable cash flows

Within 1 year

€ m

12

46

Between 1 
and 2 years
€ m

Between 2 
and 5 years
€ m

More than 
5 years
€ m

7

44

6

99

14

37

Within 1 year

€ m

66

50

Between 1 
and 2 years
€ m

Between 2 
and 5 years
€ m

More than 
5 years
€ m

21

42

25

49

55

17

287

2020

Total

€ m

39

226

2019

Total

€ m

167

158

The table below sets out the hedged cash flows, including amortisation of terminated cash flow hedges, which are expected to impact the 

income statement in the following periods:

Forecast receivable cash flows

Forecast payable cash flows

Forecast receivable cash flows

Forecast payable cash flows

Within 1 year

€ m

12

111

Between 1 
and 2 years
€ m

Between 2 
and 5 years
€ m

More than 
5 years
€ m

7

96

6

177

14

49

Within 1 year

€ m

66

97

Between 1 
and 2 years
€ m

Between 2 
and 5 years
€ m

More than 
5 years
€ m

21

85

25

80

55

20

2020

Total

€ m

39

433

2019

Total

€ m

167

282

Ineffectiveness reflected in the income statement that arose from cash flow hedges at 31 December 2020 amounted to Nil 

(31 December 2019: Nil). 

Pay fixed cash flow hedges are used to hedge the cash flows on variable rate liabilities and receive fixed cash flow hedges are used to 

hedge the cash flows on variable rate assets. 

The total amount recognised in other comprehensive income net of tax in respect of cash flow hedges at 31 December 2020 was a gain of 

€ 71 million (2019: a gain of € 184 million). 

AIB Group plc Annual Financial Report 2020Financial Statements123456288

21  Loans and advances to banks
At amortised cost

Funds placed with central banks

Funds placed with other banks

ECL allowance

Total loans and advances to banks

Amount include:

Reverse repurchase agreements

Securities borrowings

Loans and advances to banks by geographical area(1)

Ireland

United Kingdom

United States of America

2020
€ m

378 

1,421 

1,799 

– 

1,799 

194 

513 

2020
€ m

1,276 

521

2

1,799 

2019
€ m

468 

1,010 

1,478 

– 

1,478 

151 

– 

2019
€ m

881

595

2

1,478 

(1)The classification of loans and advances to banks by geographical area is based primarily on the location of the office recording the transaction.

Loans and advances to banks include cash collateral of € 445 million (2019: € 631 million) placed with derivative counterparties in relation 

to net derivative positions and placed with repurchase agreement counterparties. In addition, these include € 4 million relating to restricted 

balances held in trust in respect of certain payables which are included in ‘other liabilities’ (note 35). 

Under reverse repurchase agreements, the Group accepts collateral that it is permitted to sell or repledge in the absence of default by 

the owner of the collateral. At 31 December 2020, the collateral received consisted of non-government securities with a fair value of 

€ 194 million, none of which had been resold or repledged. These transactions were conducted under terms that are usual and customary to 

standard reverse repurchase agreements. 

Under securities borrowings, the Group accepts collateral that it is permitted to sell or repledge in the absence of default by the owner 

of the collateral. At 31 December 2020, the collateral received consisted of non-government securities and equities with a fair value of 

€ 510 million, none of which had been resold or repledged. These transactions were conducted under terms that are usual and customary to 

standard securities borrowing agreements. 

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements22  Loans and advances to customers
Amortised cost

Loans and advances to customers

Reverse repurchase agreements

Amounts receivable under finance leases and hire purchase contracts

ECL allowance

Mandatorily at fair value through profit or loss

Loans and advances to customers

Total loans and advances to customers

Of which repayable on demand or at short notice

Amounts include:

Due from associated undertakings(1)

289

2019
€ m

60,359 

87 

1,603 

62,049 

(1,238)

60,811 

77 

60,888 

2020
€ m

57,684 

104 

1,592 

59,380 

(2,510)

56,870 

75 

56,945 

2,829

3,147 

1 

1 

(1)Undrawn commitments amount to € 117 million and are for less than one year (2019: € 104 million). 

Loans and advances to customers include cash collateral amounting to € 14 million (2019: € 18 million) placed with derivative 

counterparties.

Under reverse repurchase agreements, the Group has accepted collateral with a fair value of € 107 million (2019: € 86 million) that it is 

permitted to sell or repledge in the absence of default by the owner of the collateral. 

For details of credit quality of loans and advances to customers, including forbearance, refer to the ‘Risk management’ section of this

report.

Amounts receivable under finance leases and hire purchase contracts
The following balances principally comprise of leasing arrangements and hire purchase agreements involving vehicles, plant, machinery and 

equipment:

Gross receivables

Not later than 1 year

Later than 1 year and not later than 2 years

Later than 2 years and not later than 3 years

Later than 3 years and not later than 4 years

Later than 4 years and not later than 5 years

Later than five years

Total 

Unearned future finance income

Deferred costs incurred on origination

Present value of minimum payments

ECL allowance for uncollectible minimum payments receivable(1)

Net investment in new business

(1)Included in ECL allowance on financial assets (note 23).

2020
€ m

618 

431 

320 

200 

101 

20 

1,690 

(114)

16 

1,592 

81 

648 

2019
€ m

601 

448 

329 

206 

104 

16 

1,704 

(116)

15 

1,603 

39 

888 

AIB Group plc Annual Financial Report 2020Financial Statements123456290

23  ECL allowance on financial assets
The following table shows the movements on the ECL allowance on financial assets. Further information is disclosed in the ‘Risk 

management’ section of this report.

At 1 January

Exchange translation adjustments

Net re-measurement of ECL allowance – investment securities-debt

Net re-measurement of ECL allowance – banks

Net re-measurement of ECL allowance – customers

Changes in ECL allowance due to write-offs

Changes in ECL allowance due to disposals

Other

At 31 December

Amounts include ECL allowance on:

Investment securities – debt measured at amortised cost

Loans and advances to banks measured at amortised cost

Loans and advances to customers measured at amortised cost

2020
€ m

1,238 

(17)

1 

– 

1,493 

(151)

(57)

4 

2,511 

1 

– 

2,510 

2,511 

2019
€ m

2,039 

9 

–

– 

117 

(362)

(565)

–

1,238 

– 

– 

1,238 

1,238 

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements291

24  Investment securities
The following table analyses the carrying value of investment securities by major classification together with the unrealised gains and losses 

for those securities measured at FVOCI and FVTPL at 31 December 2020 and 2019:

Debt securities at FVOCI

Irish Government securities

Euro government securities

Non Euro government securities

Supranational banks and government agencies

Collateralised mortgage obligations

Other asset backed securities

Euro bank securities

Non Euro bank securities

Euro corporate securities

Non Euro corporate securities

Total debt securities at FVOCI

Debt securities at amortised cost

Irish Government securities

Euro government securities

Non Euro government securities

Supranational banks and government agencies

Asset backed securities

Euro bank securities

Euro corporate securities

Non Euro corporate securities

Carrying 
value

Unrealised 
gross 
gains

Unrealised 
gross 
losses

€ m

5,421(1)

1,277

95

1,180

334

85

5,173

1,620

397

93

€ m

348

51

3

27

4

–

90

35

18

9

€ m

–

–

–

(1)

–

–

–

–

–

–

Net 
unrealised 
gains/
(losses)
€ m

Tax 
effect

€ m

2020
Net 
after 
tax

€ m

348 

(44)

304 

51 

3 

26 

4 

– 

90 

35 

18 

9 

(7)

– 

(3)

(1)

– 

(11)

(4)

(2)

(1)

(73)

44 

3 

23 

3 

– 

79 

31 

16 

8 

511 

15,675 

585 

(1)

584 

2,294 

90 

55 

208 

727 

87 

107 

35 

Total debt securities at amortised cost

3,603 

Equity securities

Equity investments at FVOCI

Equity investments at FVTPL

Total equity securities

Total investment securities

– 

201 

201

19,479 

– 

84 

84

– 

(7)

(7)

– 

77 

77

– 

(25)

(25)

– 

52 

52

(1)Includes € 1,804 million in Euro commercial paper issued by the Irish Government.

AIB Group plc Annual Financial Report 2020Financial Statements123456292

24  Investment securities (continued)

Debt securities at FVOCI

Irish Government securities

Euro government securities

Non Euro government securities

Supranational banks and government agencies

Collateralised mortgage obligations

Other asset backed securities

Euro bank securities

Non Euro bank securities

Euro corporate securities

Non Euro corporate securities

Total debt securities at FVOCI

Debt securities at amortised cost

Asset backed securities

Euro corporate securities

Non Euro corporate securities

Total debt securities at amortised cost

Equity securities

Equity investments at FVOCI

Equity investments at FVTPL

Total equity securities

Carrying 
value

Unrealised 
gross 
gains

Unrealised 
gross 
losses

€ m

5,296

1,538

212

1,034

222

106

5,343

1,654

375

101

€ m

381

63

4

22

1

–

77

12

12

5

€ m

(1)

–

–

(1)

(2)

–

(3)

(2)

(1)

–

Net 
unrealised 
gains/
(losses)
€ m

380

63

4

21

(1)

–

74

10

11

5

Tax 
effect

€ m

(47)

(8)

(1)

(3)

–

–

(9)

(1)

(1)

(1)

2019
Net 
after 
tax

€ m

333

55

3

18

(1)

–

65

9

10

4

15,881

577

(10)

567

(71)

496

591

14

30

635

458

357

815

414

147

561

–

(4)

(4)

414

143

557

(52)

(46)

(98)

362

97

459

Total investment securities

17,331

In addition to the existing business model Hold-to-Collect-and-Sell (“HTCS”) within Treasury, the Group introduced a new business model 

Hold-to-Collect (“HTC”). This business model reflects the updated strategy to invest in long term high quality bonds to maturity for yield 

enhancement purposes given the increasingly liability led nature of the balance sheet. On 1 January 2020, the Group transferred Irish 

Government securities with a fair value of € 614 million out of HTCS to HTC with an amortised cost of € 577 million which had met the 

criteria for inclusion under this business model. The HTC portfolio within Treasury at 31 December 2020 amounts to € 2,734 million of the 

total debt securities at amortised cost. 

The fair value at 31 December 2020 of the assets that were reclassified on 1 January 2020, amounted to € 641 million (31 December 

2019: € 614 million). If the reclassification had not been made, the Group’s statement of comprehensive income for the period ended 

31 December 2020 would have included additional fair value gains on the reclassified investment securities assets of € 7 million.

In early 2020, the Group fully redeemed its NAMA subordinated bonds. Up to 2019, the Group had designated its investment in NAMA 

subordinated bonds as measured at FVOCI since this investment was held for strategic purposes. Dividends received during the year 

amounted to € 23 million (2019: € 23 million) (note 6).

All equity investments apart from the NAMA subordinated bonds above are classified and measured at FVTPL. 

Credit impairment losses recognised in the income statement in 2020 amounted to Nil (2019: Nil). For further details see ‘Net credit 

impairment charge’ (note 13).

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements24  Investment securities (continued)
The following table sets out an analysis of movements in investment securities:

At 1 January

Exchange translation adjustments

Purchases/acquisitions

New business model transfer

Sales/disposals/redemptions

Maturities

Amortisation of discounts net of premiums

Net change in FVTPL

Movement in unrealised gains/(losses)

At 31 December

Of which:

Listed

Unlisted

At 1 January

Exchange translation adjustments

Purchases/acquisitions

Sales/disposals

Maturities

Amortisation of discounts net of premiums

Movement in unrealised gains/(losses)

At 31 December

Of which:

Listed

Unlisted

Debt 
securities 
at FVOCI

€ m

15,881 

(156)

3,985 

(614)

(1,130)

(2,272)

(54)

– 

35 

Debt 
securities 
at amortised 
cost
€ m

635 

(21)

2,429 

577 

(5)

– 

(12)

– 

– 

15,675 

3,603 

15,675 

– 

15,675 

3,603 

– 

3,603 

Debt  
securities 
at FVOCI

€ m

15,946

68

4,441

(2,192)

(2,472)

(62)

152

15,881

15,881

–

15,881

Debt  
securities 
at amortised 
cost
€ m

187

–

449

–

(1)

–

–

635

635

–

635

Equity investments 
measured at

FVOCI

FVTPL

€ m

458 

– 

– 

– 

(437)

– 

– 

– 

(21)

– 

– 

– 

– 

€ m

357 

(1)

30 

– 

(230)

– 

– 

45 

– 

24 

177 

201 

Equity investments 
measured at

FVOCI

FVTPL

€ m

468

–

–

–

–

–

(10)

458

–

458

458

€ m

260

–

47

(24)

–

–

74

357

46

311

357

201 

19,479 

293

2020

Total

€ m

17,331 

(178)

6,444 

(37)

(1,802)

(2,272)

(66)

45 

14 

19,302 

177 

19,479 

2019

Total

€ m

16,861

68

4,937

(2,216)

(2,473)

(62)

216

17,331

16,562

769

17,331

AIB Group plc Annual Financial Report 2020Financial Statements123456294

24  Investment securities (continued)
The following table sets out at 31 December 2020 and 2019, an analysis of the securities portfolio with unrealised losses, distinguishing 

between securities with continuous unrealised loss positions of less than 12 months and those with continuous unrealised loss positions for 

periods in excess of 12 months:

Investments 
with 
unrealised 
losses of 
less than 
12 months
€ m

Fair value
Investments 
with 
unrealised 
losses of 
more than 
12 months
€ m

Total

Unrealised 
losses 
of less 
than 
12 months

Unrealised losses
Unrealised 
losses
 of more 
than 
12 months

2020

Total

€ m

€ m

€ m

€ m

Debt securities at FVOCI

Supranational banks and government agencies

Collateralised mortgage obligations

Euro bank securities

Non Euro bank securities

Euro corporate securities

Total debt securities at FVOCI

Equity securities

Equity securities at FVTPL

Total

25 

181 

5 

4 

34 

249 

12 

261 

– 

– 

33 

113 

10 

156 

22 

178 

Investments 
with  
unrealised 
losses of 
less than 
12 months
€ m

Fair value
Investments 
with  
unrealised 
losses of 
more than 
12 months
€ m

56 

93 

– 

144 

– 

412 

268 

48 

11

– 

– 

– 

123 

160 

73 

350 

– 

–

Debt securities at FVOCI

Irish Government securities

Euro government securities

Non Euro government securities

Supranational banks and government agencies

Collateralised mortgage obligations

Euro bank securities

Non Euro bank securities

Euro corporate securities

Non Euro corporate securities

25 

181 

38 

117 

44 

405 

34 

439 

Total

€ m

56 

93 

– 

267 

160 

485 

618 

48 

11

Total debt securities at FVOCI

1,032 

706 

1,738 

Equity securities

Equity securities at FVTPL

Total

14

1,046

22

728

36

1,774

(1)

– 

– 

– 

– 

(1)

(2)

(3)

– 

– 

– 

– 

– 

– 

(5)

(5)

Unrealised losses

Unrealised 
losses 
of less 
than 
12 months

Unrealised 
losses
 of more 
than 
12 months

(1)

– 

– 

– 

– 

(1)

(7)

(8)

2019

Total

€ m

€ m

€ m

(1)

–

–

(1)

–

(3)

(1)

(1)

–

(7)

(2)

(9)

–

–

–

–

(2)

–

(1)

–

–

(3)

(2)

(5)

(1)

–

–

(1)

(2)

(3)

(2)

(1)

–

(10)

(4)

(14)

For details of the credit quality of the investment securities portfolio, see the ‘Risk management’ section of this report.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements25  Interests in associated undertakings
Included in the income statement is the contribution net of tax from investments in associated undertakings as follows:

Income statement

Share of results of associated undertakings

Share of net assets including goodwill

At 1 January

Income for the year

Dividends received from associated undertakings(2)
At 31 December(3)

Of which listed on a recognised stock exchange

2020
€ m

15
15(1)

2020
€ m

83 

15 

– 

98 

–

295

2019
€ m

20

20(1)

2019
€ m

90

20

(27)

83

–

(1)Includes AIB Merchant Services € 15 million (2019: € 19 million). 
(2)Dividends received from AIB Merchant Services Nil (2019: € 27 million). 
(3)Comprises the Group’s investment in AIB Merchant Services and Fulfil Holdings Limited.

The following is the principal associate company of the Group at 31 December 2020 and 2019:

Name of associate

Principal activity

Place of incorporation
and operation

Zolter Services d.a.c.
trading as AIB Merchant Services

Provider of merchant
payment solutions

Registered Office: Unit 6,
Belfield Business Park,
Clonskeagh, Dublin 4
Ireland

All associates are accounted for using the equity method in these consolidated financial statements.

Proportion of ownership 
interest and voting power  
held by the Group
2019
%

2020
%

49.9 

49.9

Banking transactions between the Group and its associated undertakings are entered into in the normal course of business. For further 

information see notes 22 and 32.

Disclosures relating to the Group’s potential exposure to chargeback risk in AIB Merchant Services are set out in note 43 ‘Contingent 

liabilities and commitments’.

In accordance with Sections 316 and 348 of the Companies Act 2014 and the European Communities (Credit Institutions: Financial 

Statements) Regulations 2015, AIB Group plc will annex a full listing of associated undertakings to its annual return to the Companies 

Registration Office.

There was no unrecognised share of losses of associates at 31 December 2020 or 2019.

Change in the Group’s ownership interest in associates
In 2020, there was no change in the ownership interests in associates. During 2019, the ownership interest in Fulfil Holdings Limited 

changed from 25% to 23.8%. 

Significant restrictions
There is no significant restriction on the ability of associates to transfer funds to the Group in the form of cash or dividends, or to repay loans 

or advances made by the Group. 

AIB Group plc Annual Financial Report 2020Financial Statements123456296

26  Intangible assets and goodwill

Software 
externally 
purchased
€ m

Software 
internally 
generated
€ m

Software 
under 
construction
€ m

Goodwill(1)

Other

2020

Total

€ m

€ m

€ m

Cost

At 1 January 

Additions 

Transfers in/(out)

Amounts written-off(2)

Exchange translation adjustments

At 31 December

Amortisation/impairment

At 1 January 

Amortisation for the year

Impairment for the year(3)

Amounts written-off(2)

Exchange translation adjustments

At 31 December

Carrying value at 31 December

Cost

At 1 January 

Additions 

Acquisition of subsidiary

Transfers in/(out)

Amounts written-off(2)

Exchange translation adjustments

At 31 December

Amortisation/impairment

At 1 January 

Amortisation for the year

Impairment for the year(3)

Amounts written-off(2)

At 31 December

Carrying value at 31 December

296 

11 

– 

(15)

– 

292 

279 

10 

– 

(15)

– 

274 

18

1,153 

103 

114 

(33)

(3)

1,334 

529 

166 

24 

(33)

(1)

685 

649

170 

122 

(114)

(6)

– 

172 

– 

– 

6 

(6)

– 

– 

70 

– 

– 

– 

– 

70 

– 

– 

– 

– 

– 

– 

172

70

40 

– 

– 

– 

– 

40 

4 

8 

– 

– 

– 

12 

28

1,729 

236 

– 

(54)

(3)

1,908 

812 

184 

30 

(54)

(1)

971 

937

2019

Total

Software 
externally 
purchased
€ m

Software 
internally 
generated
€ m

Software 
under 
construction
€ m

329

7

–

–

(40)

–

296

307

11

1

(40)

279

17

957

132

13(4)

167

(117)

1

1,153

523

122

1

(117)

529

624

226

120

–

(167)

(10)

1

170

–

–

10

(10)

–

170

Goodwill(1)

Other

€ m

€ m

€ m

–

–

70

–

–

–

70

–

–

–

–

–

70

3

–
37(5)

–

–

–

40

3

1

–

–

4

36

1,515

259

120

–

(167)

2

1,729

833

134

12

(167)

812

917

(1)Relates to the acquisition of Semeral/Payzone. The goodwill was tested for impairment at 31 December 2020 and 2019 and no impairment was identified.
(2) Relates to assets which are no longer in use with a Nil carrying value. 
(3)Included in ‘Impairment and amortisation of intangible assets’ in the consolidated income statement.
(4)Relates to the fair value of software acquired on the acquisition of Semeral/Payzone. 
(5)Relates to customer contracts and related customer relationships recognised on the acquisition of Semeral/Payzone amounting to € 37 million.

Future capital expenditure in relation to both intangible assets and property, plant and equipment is set out in note 27.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements27  Property, plant and equipment

Owned assets

Freehold

Property

Long 
leasehold

€ m

€ m

Leasehold 
under 
50 years
€ m

167 

8 

– 

– 

– 

(2)

(1)

172 

43 

1 

– 

– 

– 

(1)

– 

43 

42 

13 

5 

– 

(2)

– 

– 

45 

127 

1 

1 

(1)

– 

– 

14 

29 

122 

11 

– 

– 

1 

(5)

(1)

128 

40 

10 

1 

(5)

– 

– 

46

82

Cost

At 1 January

Transfers in/(out)

Additions

Net re-measurements 

Transfers (to)/from
held for sale

Amounts written-off(1)

Exchange translation

adjustments

At 31 December

Depreciation/impairment

At 1 January

Depreciation charge

for the year

Impairment charge
for the year(2)

Amounts written-off(1)

Transfers (to)/from
held for sale

Exchange translation

adjustments

At 31 December

Carrying value at
31 December

297

2020

Total

Equipment

Assets  
under 
construction

Leased assets
Right-of-use assets
Other

Property

€ m

367 

13 

21

– 

3 

(6)

(1)

397 

288 

22

2 

(6)

1 

1 

308

89 

€ m

€ m

€ m

€ m

44 

(33)

– 

– 

– 

(2)

(1)

8 

2 

– 

– 

(2)

– 

– 

– 

8 

501 

–

5 

(1)

– 

(12)

(2)

491 

57 

55

3 

(12)

– 

– 

103 

388 

2 

– 

2 

– 

– 

(1)

– 

3 

1 

1 

– 

(1)

– 

– 

1 

2 

1,246 

– 

28

(1)

4 

(29)

(6)

1,242 

443 

94

7 

(29)

1 

1

517

725 

(1)Relates to assets which are no longer in use with a Nil carrying value.
(2)Included in ‘Impairment and depreciation of property, plant and equipment’ in the consolidated income statement.

AIB Group plc Annual Financial Report 2020Financial Statements123456298

27  Property, plant and equipment (continued)

Freehold

€ m

213

–

213

2

–

–

–

–

(49)

1

167

84

–

84

5

1

(49)

–

1

42

125

Cost

At 31 December 2018

Impact of adopting

IFRS 16

Restated balance at
1 January 2019

Transfers in/(out)

Additions

Acquisition of subsidiary

Net re-measurements

Transfers (to)/from
held for sale

Amounts written-off(1)

Exchange translation

adjustments

At 31 December

Depreciation/impairment

At 31 December 2018

Impact of adopting

IFRS 16

Restated balance at
1 January 2019

Depreciation charge

for the year

Impairment charge
for the year(2)

Amounts written-off(1)

Transfers (to)/from
held for sale

Exchange translation

adjustments

At 31 December

Carrying value at
31 December

Owned assets

Property

Long 
leasehold

€ m

Leasehold 
under 
50 years
€ m

84

–

84

–

–

–

–

(5)

(36)

–

43

51

–

51

1

1

(36)

(4)

–

13

30

139

–

139

26

28

–

–

(3)

(69)

1

122

101

–

101

9

1

(69)

(2)

–

40

82

Equipment

Assets  
under 
construction

Leased assets
Right-of-use assets
Other

Property

2019

Total

€ m

530

–

530

11

15

2

–

(10)

(183)

2

367

457

–

457

21

1

(183)

(9)

1

288

79

€ m

€ m

€ m

€ m

57

–

57

(39)

26

–

–

–

–

–

–

473

473

–

25

–

1

–

–

2

44

501

–

–

–

–

2

–

–

–

2

42

–

–

–

57

–

–

–

–

57

444

–

6

6

–

–

–

(4)

–

–

–

2

–

–

–

1

–

–

–

–

1

1

1,023

479

1,502

–

94

2

(3)

(18)

(337)

6

1,246

693

–

693

94

6

(337)

(15)

2

443

803

(1)Relates to assets which are no longer in use with a Nil carrying value.
(2)Included in ‘Impairment and depreciation of property, plant and equipment’ in the consolidated income statement.

The carrying value of property occupied by the Group for its own activities was € 238 million (2019: € 236 million) in relation to owned assets 

and € 388 million in relation to right-of-use assets (2019: € 444 million), excluding those held as disposal groups and non-current assets 

held for sale. Property leased to others by the Group had a carrying value of Nil (2019: € 1 million).

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements299

27  Property, plant and equipment (continued)
Future capital expenditure
The table below shows future capital expenditure in relation to both property, plant and equipment and intangible assets (excluding right-of-

use assets).

Estimated outstanding commitments for capital expenditure not provided for in the financial statements

Capital expenditure authorised but not yet contracted for

2020
€ m

1 

32 

2019
€ m

2

44

Leased assets
Property
The Group leases property for its offices and retail branch outlets. The property lease portfolio consists of 175 leases, made up of 13 head 

office locations and 162 branch outlets. Lease terms are negotiated on an individual basis and contain a wide range of different terms and 

conditions. Both head office properties and retail branch lease terms are typically for periods of 10 to 20 years. Most of these leases carry 

statutory renewal rights, or include an option to renew the lease for an additional period after the end of the contract term. Where the Group 

is likely to exercise these options, this has been taken into account in determining the lease liability and likewise, the right-of-use asset. 

The minimum lease terms remaining on the most significant leases range from 7 years to 13 years. The average lease term until a break 

clause in the lease arrangements is approximately 10 years with the final contractual remaining terms ranging from 5 year to 8 years. 

Other 
The Group leases motor vehicles, ATM offsite locations and IT equipment.

Lease liabilities
A maturity analysis of lease liabilities is shown in note 34.

Amounts recognised in income statement

Depreciation expense on right-of-use assets 

Interest on lease liabilities (note 5)

Expense relating to short term leases

Income from sub-leasing right-of-use assets

Amounts recognised in statement of cash flows

Total cash outflow for leases during the year(1)

2020
€ m

56 

13 

1 

2

2020
€ m

63

2019
€ m

58

14

2

2

2019
€ m

72

(1) Includes amounts reported as interest expense on lease liabilities of € 13 million (2019: € 13 million) and amounts reported as principal repayments on lease 

liabilities of € 50 million (2019: € 59 million).

AIB Group plc Annual Financial Report 2020Financial Statements123456 
300

28  Other assets
Proceeds due from disposal of loan portfolio(1)

Fair value of hedged asset positions(2)

Other(3)

Total

(1)ECL – Nil.
(2)The fair value of the hedged asset positions only relates to when the hedging item is at amortised cost.
(3)Includes items in transit € 34 million (2019: € 75 million) and sundry debtors € 84 million (2019: € 67 million).

29  Deferred taxation
Deferred tax assets:

Transition to IFRS 9

Assets used in the business

Retirement benefits

Assets leased to customers

Unutilised tax losses

Other

Total gross deferred tax assets

Deferred tax liabilities:

Transition to IFRS 9

Transition to IFRS 15

Cash flow hedges

Retirement benefits

Amortised income on loans

Assets used in the business

Investment securities

Acquisition of subsidiary 

Other

Total gross deferred tax liabilities

Net deferred tax assets

Represented on the statement of financial position:

Deferred tax assets

Deferred tax liabilities

2020
€ m

– 

80 

155 

235 

2020
€ m

24 

13 

13 

15 

2,763 

8 

2,836 

(1)

(1)

(77)

(7)

– 

(21)

(34)

(4)

(24)

(169)

2,667 

2,711 

(44)

2,667 

For each of the years ended 31 December 2020 and 2019, full provision has been made for capital allowances and other temporary 

differences.

Analysis of movements in deferred taxation

At 1 January

Exchange translation and other adjustments

Deferred tax through other comprehensive income

Income statement (note 16)

At 31 December

2020
€ m

2,557 

(3)

12 

101 

2,667 

2019
€ m

427 

– 

228 

655 

2019
€ m

33

7

10

12

2,771

11

2,844

(4)

(1)

(67)

(7)

(1)

(21)

(93)

(5)

(88)

(287)

2,557

2,666

(109)

2,557

2019
€ m

2,595 

(1)

44 

(81)

2,557 

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements301

29  Deferred taxation (continued)
Comments on the basis of recognition of deferred tax assets on unused tax losses are included in note 2 ‘Critical accounting judgements 

and estimates’ on pages 261 and 262.

At 31 December 2020, recognised deferred tax assets on tax losses and other temporary differences, net of deferred tax liabilities, totalled 

€ 2,667 million (2019: € 2,557 million). 

The amount of recognised deferred tax assets arising from unused tax losses amounts to € 2,763 million (2019: € 2,771 million) of which 

€ 2,675 million (2019: € 2,669 million) relates to Irish tax losses and € 88 million (2019: € 102 million) relates to UK tax losses. 

For the Group’s principal UK subsidiary, the Group has concluded that the recognition of deferred tax assets be limited to the amount 

projected to be realised within a time period of 15 years. This is the timescale within which the Group believes that it can assess the 

likelihood of its profits arising as being more likely than not. The deferred tax asset for unutilised tax losses in the UK subsidiary amounts to 

£ 79 million at 31 December 2020 (2019: £ 87 million).

Legislation was enacted in the UK during 2020, whereby the previously legislated reduction in the corporation tax rate from 19% to 17% 

from 2020 onwards was cancelled. This change has resulted in an increase of the Group’s UK deferred tax asset by c. £ 10 million. 

In relation to the losses incurred in the year ended 31 December 2020, a deferred tax asset of £ 7 million has been recognised. 

Furthermore, the deferred tax asset for unutilised losses carried forward was written down by £ 25 million at 31 December 2020 as the 

expected profitability over the 15 years has reduced compared to those estimated in 2019. 

For certain other subsidiaries and branches, the Group has concluded that it is more likely than not that there will be insufficient profits to 

support full recognition of deferred tax assets. 

Temporary differences recognised in other comprehensive income consist of deferred tax on financial assets at FVOCI, cash flow hedges 

and actuarial gains/losses on retirement benefit schemes. Temporary differences recognised in the income statement consist of provisions 

for expected credit losses on financial instruments, amortised income, assets leased to customers, and assets used in the course of the 

business. 

Net deferred tax assets at 31 December 2020 of € 2,646 million (2019: € 2,504 million) are expected to be recovered after more than 

12 months. 

The Group has not recognised deferred tax assets in respect of: Irish tax on unused tax losses at 31 December 2020 of € 161 million 

(2019: € 122 million); overseas tax (UK and USA) on unused tax losses of € 3,270 million (2019: € 3,309 million); and foreign tax credits for 

Irish tax purposes of € 12 million (2019: € 13 million). Of these tax losses totalling € 3,431 million for which no deferred tax is recognised: 

€ 3 million expires in 2032; € 36 million in 2033; € 23 million in 2034; and € 5 million in 2035. 

The aggregate amount of temporary differences associated with investments in subsidiaries, branches and associates for which deferred tax 

liabilities have not been recognised amounted to Nil (2019: Nil). 

Deferred tax recognised directly in equity amounted to Nil (2019: Nil).

AIB Group plc Annual Financial Report 2020Financial Statements123456302

29  Deferred taxation (continued)
Analysis of income tax relating to other comprehensive income

Loss for the year

Exchange translation adjustments

Net change in cash flow hedging reserves

Net change in fair value of investment securities at FVOCI

Net actuarial (losses) in retirement benefit schemes

Total comprehensive income for the year

Attributable to:

Equity holders of the parent

Non-controlling interests

Profit for the year

Exchange translation adjustments

Net change in cash flow hedging reserves

Net change in fair value of investment securities at FVOCI

Net actuarial (losses) in retirement benefit schemes

Total comprehensive income for the year

Attributable to:

Equity holders of the parent

Non-controlling interests

Gross

Tax

Net of tax

€ m

(931)

(70)

81 

(83)

(50)

(1,053)

(1,081)

28 

€ m

190 

– 

(10)

10 

12 

202 

202 

– 

€ m

(741)

(70)

71 

(73)

(38)

(851)

(879)

28 

Gross

Tax

Net of tax

€ m

499

66

211

(61)

(251)

464

427

37

€ m

(135)

–

(27)

8

63

(91)

(91)

–

€ m

364

66

184

(53)

(188)

373

336

37

Non-
controlling 
interests  
net of tax

€ m

28 

– 

– 

– 

– 

28 

– 

28 

Non-
controlling 
interests  
net of tax

€ m

37

–

–

–

–

37

–

37

2020

Net amount 
attributable 
to equity 
holders of 
the parent
€ m

(769)

(70)

71 

(73)

(38)

(879)

(879)

– 

2019

Net amount 
attributable 
to equity 
holders of 
the parent
€ m

327

66

184

(53)

(188)

336

336

–

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements303

30  Retirement benefits
The Group operates a number of defined contribution and defined benefit schemes for employees. All defined benefit schemes are closed to 
future accrual.

Defined contribution schemes
From 1 January 2014, all Group staff accrue future pension benefits on a defined contribution (“DC”) basis with a standard employer 
contribution of 10%. An additional matched employer contribution, subject to limits based on age bands of 2%, 5% or 8% is also paid into 
the schemes. 

The amount included in operating expenses in respect of DC schemes is € 78 million (2019: € 80 million) (note 12).

Defined benefit schemes
All defined benefit schemes operated by the Group closed to future accrual no later than 31 December 2013 and staff transferred to defined 
contribution schemes for future pension benefits. The most significant defined benefit schemes operated by the Group are the AIB Group 
Irish Pension Scheme (‘the Irish scheme’) and the AIB Group UK Pension Scheme (‘the UK scheme’).

Retirement benefits for the defined benefit schemes are calculated by reference to service and Final Pensionable Salary at 31 December 
2013. The Final Pensionable Salary used in the calculation of this benefit for staff is based on their average pensionable salary in the period 
between 30 June 2009 and 31 December 2013. This calculation of benefit for each staff member will revalue between 1 January 2014 and 
retirement date in line with the statutory requirement to revalue deferred benefits. There is no link to any future changes in salaries.

In the main Irish Scheme, there are 15,813 members comprising 4,186 pensioners and 11,627 deferred members at 31 December 2020. 
7,762 members have benefits accrued from 2007 to 2013 under a hybrid arrangement. In addition, there are 980 members comprising 
129 pensioners and 851 deferred members at 31 December 2020 in EBS Defined Benefit Schemes.

Responsibilities for governance
The Trustees of each Group pension scheme are ultimately responsible for the governance of the schemes.

Risks
Details of the pension risk to which the Group is exposed are set out in the Risk section on page 163 of this report.

Valuations
Independent actuarial valuations for the AIB Group Irish Pension Scheme (‘Irish scheme’) and the AIB Group UK Pension Scheme (‘UK 
scheme’) are carried out on a triennial basis by the Schemes’ actuary, Mercer. The most recent valuation of the Irish scheme was carried out 
at 30 June 2018 and reported the scheme to be in surplus. No deficit funding is required at this time as the Irish scheme meets the minimum 
funding standard. The most recent valuation of the UK scheme was carried out at 31 December 2017. The next actuarial valuation of the UK 
scheme as at 31 December 2020 is due to be completed by no later than 31 December 2021. The Group and the Trustee of the UK scheme 
agreed funding payments under an arrangement agreed in December 2019 which is described below.

De-risking of the UK scheme
The Group and the Trustee undertook a substantial de-risking of the UK scheme in 2019. A transaction entered into involved the acquisition 
of two insurance contracts from Legal and General Assurance Society (“LGAS”) using all of the assets of the UK scheme. These insurance 
contracts are: a pensioner buy-in contract in respect of the pensioner members and an assured payment policy (“APP”) in respect of 
deferred members. The ultimate obligation to pay the members benefits still remains with the scheme.

The pensioner buy-in contract removes financial and demographic risk attaching to the current UK pensioners. This pensioner buy-in 
contract is effectively a qualifying insurance contract, and exactly matches the amount and timing of the benefits covered. Accordingly, the 
fair value of the pensioner buy-in contract is set equal to the corresponding value of the liabilities, using the same assumptions. 

The APP significantly reduces the inflation and interest rate risk attaching to UK deferred members although demographic risks remain. 
The APP can (at the UK Trustee’s election) be partially surrendered on an annual basis for the purpose of wholly or partially funding buy-in 
of further tranches of deferred members over a defined period of time. This will remove exposure to the risks not covered by the APP over 
time. The fair value of the APP is measured as the estimated cost of purchasing the contract on the open market.

The Group agreed with the Scheme Trustee a revised funding arrangement for the UK scheme to support the purchase of the pensioner 
buy-in contract and the APP. Under this funding arrangement, the Group expects to make payments of £ 18.5 million each year during 2021 
to 2023, with the final balancing payment, which is currently expected to be c. £ 50 million, to be made in 2024/early 2025.

AIB Group plc Annual Financial Report 2020Financial Statements123456304

30  Retirement benefits (continued)
Contributions
Total contributions to all defined benefit pension schemes operated by the Group in 2020 amounted to € 36 million (2019: € 43 million). 
There were no contributions made to the Irish Scheme in 2020 (2019: € 12 million). Contributions of £ 30.5 million were made to the UK 
scheme (2019: £ 27 million) as part of the revised funding arrangement which was implemented in December 2019.

Total contributions to all defined benefit pension schemes operated by the Group for the year to 31 December 2021 are estimated to be 
€ 21 million. 

Financial assumptions
The following table summarises the financial assumptions adopted in the preparation of these financial statements in respect of the main 
schemes at 31 December 2020 and 2019. The assumptions have been set based upon the advice of the Group’s actuary.

Financial assumptions

Irish scheme
Rate of increase of pensions in payment(1)

Discount rate

Inflation assumptions(2)

UK scheme

Rate of increase of pensions in payment

Discount rate

Inflation assumptions (RPI)

Other schemes

Rate of increase of pensions in payment

Discount rate

Inflation assumptions

2020
%

0.20

1.10 

0.95 

2.90 

1.40 

2.90 

2019
%

0.00

1.42

1.05

2.90

2.10

2.90

0.00 – 2.90

1.10 – 2.40

0.95 – 2.90

0.00 – 2.90

1.40 – 3.15

1.05 – 2.90

(1) In 2020, the Group revised the basis of the long term rate of increase of pensions in payment assumption for the Irish scheme as set out below.
(2)The inflation assumption applies to the revaluation of deferred members’ benefits up to their retirement date.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements305

30  Retirement benefits (continued)
Funding of increases in pensions in payment for the Irish defined benefit schemes
The Board has determined that the funding of discretionary increases to pensions in payment is a decision to be made by the Board each 

year. A process, taking account of all relevant interests and factors has been implemented by the Board. These interests and factors include: 

the advice of the Actuary; the interests of the members of the scheme; the interests of the employees; the Group’s financial circumstances 

and ability to pay; the views of the Trustees; the Group’s commercial interests and any competing obligations to the State. Under this annual 

process, the Group decided in February 2020 and in February 2021 that the funding of discretionary increases was not appropriate in 

either year.

Rate of increase of pensions in payment – Irish scheme
Notwithstanding the decision by the Board outlined above, during the second half of 2020, the Trustee of the Irish scheme awarded a 1.1% 

increase to pensions eligible for discretionary pension increases with effect from 1 April 2020. The impact of this increase has been reflected 

as an actuarial loss in these financial statements. 

Taking this decision by the Trustee into consideration, the long term assumption for future discretionary increases in pension in payment 

now reflects an assessment of the Trustee’s ability to grant further discretionary increases without funding from the Group. This change 

does not apply to the other Group pension schemes.

The Group, having taken actuarial advice, has adopted a rate of 0.2% for the long term assumption for future discretionary increases in 

pension in payment reflecting an assessment of the ability of the Trustee to grant future discretionary increases without funding from the 

Group. This has increased scheme liabilities by € 100 million at 31 December 2020.

Mortality assumptions
The life expectancies underlying the value of the scheme liabilities for the Irish and UK schemes at 31 December 2020 and 2019 are shown 

in the following table. 

Retiring today age 63

Retiring in 10 years at age 63

Life expectancy – years

Irish scheme

2020

2019

UK scheme

2020

2019

25.3 

27.2 

26.1 

28.2 

25.2

27.1

26.0

28.1

25.0

26.8

25.4

27.7

25.0

26.7

25.4

27.7

Males

Females

Males

Females

The mortality assumptions for the Irish and UK schemes were updated in 2017 and 2020 respectively, to reflect emerging market 

experience. The table shows that a member of the Irish scheme retiring at age 63 on 31 December 2020 is assumed to live on average for 

25.3 years for a male (25.0 years for the UK scheme) and 27.2 years for a female (26.8 years for the UK scheme). There will be variation 

between members but these assumptions are expected to be appropriate for all members. The table also shows the life expectancy for 

members aged 53 on 31 December 2020 who will retire in ten years. Younger members are expected to live longer in retirement than those 

retiring now, reflecting a decrease in mortality rates in future years due to advances in medical science and improvements in standards 

of living. 

AIB Group plc Annual Financial Report 2020Financial Statements123456306

30  Retirement benefits (continued)
Movement in defined benefit obligation and scheme assets
The following table sets out the movement in the defined benefit obligation and scheme assets during 2020 and 2019.

Defined 
benefit 
obligation

Fair 
value of 
scheme 
assets

Asset 
ceiling/
minimum

funding(1)

€ m

€ m

(5,904)

6,474 

€ m

(591)

2020

Net 
defined 
benefit 
(liabilities)
assets
€ m

Defined 
benefit 
obligation

Fair 
value of 
scheme 
assets

Asset 
ceiling/
minimum

funding(1) 

€ m

€ m

(21)

(5,323)

6,136

At 1 January

Included in profit or loss

Past service cost

Settlement

Interest (cost)/income

Administration costs

Included in other comprehensive income

Re-measurements gain/(loss):

–  Actuarial gain/(loss) arising from:

–  Experience adjustments

–   Changes in demographic  

assumptions

–  Changes in financial assumptions

–   Return on scheme assets excluding 

interest income

–   Asset ceiling/minimum funding 

adjustments

Translation adjustment on

non-euro schemes

Other

Contributions by employer

Benefits paid

(1)

– 

(90)

– 

(91)

(11)

3 

(502)

– 

– 

98 

(4)

94 

– 

– 

– 

– 

301 

64 

(446)

– 

215 

215 

(63)

238 

36 

(215)

(179)

(8)

(8)

159

159 

(1)

– 

– 

(4)

(5)

(11)

3 

(502)

301 

159 
(50)(2)

1 

(49)

36 

– 

36 

(39)

(12)

3

(119)

–

(128)

(9)

2

(620)

–

(5)

139

(3)

131

–

–

–

–

332

(52)

(679)

–

226

226

58

390

43

(226)

(183)

2019

Net 
defined 
benefit 
(liabilities)
assets
€ m

192

(12)

(2)

6

(3)

(11)

(9)

2

(620)

332

44

(251)(2)

6

(245)

43

–

43

€ m

(621)

(14)

(14)

44

44

At 31 December

(6,226)

6,627 

(440)

(5,904)

6,474

(591)

(21)

31 December
2020
€ m

31 December
2019
€ m

Recognised on the statement of financial position as:

Retirement benefit assets

UK scheme

Other schemes

Total retirement benefit assets

Retirement benefit liabilities

Irish scheme

EBS scheme

Other schemes

Total retirement benefit liabilities

Net pension deficit

26 

3 

29 

– 

(43)

(25)

(68)

(39)

32

7

39

–

(35)

(25)

(60)

(21)

(1) In recognising the net surplus or deficit on a pension scheme, the funded status of each scheme is adjusted to reflect any minimum funding requirement and 

any ceiling on the amount that the sponsor has a right to recover from a scheme.

(2)After tax € 38 million (2019: € 188 million), see page 228.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements30  Retirement benefits (continued)
Scheme assets
The following table sets out an analysis of the scheme assets:

Cash and cash equivalents

Equity instruments

Quoted equity instruments:

Basic materials

Consumer goods

Consumer services

Energy

Financials

Healthcare

Industrials

Technology

Telecoms

Utilities

Total quoted equity instruments

Unquoted equity instruments

Total equity instruments

Debt instruments

Quoted debt instruments

Corporate bonds

Government bonds

Total quoted debt instruments

Real estate(1)(2)

Derivatives

Investment funds

Quoted investment funds

Alternatives

Bonds

Cash

Equity

Fixed interest

Forestry

Liability driven

Multi-asset

Property

Total quoted investment funds

Total investment funds

Mortgage backed securities(2)

Insurance contracts(3)

Fair value of scheme assets at 31 December

(1)Located in Europe.
(2)A quoted market price in an active market is not available.
(3)For valuation see page 303.

307

2019
€ m

74 

78 

134 

151 

125 

294 

179 

166 

222 

121 

58 

1,528 

13 

1,541 

624 

1,589 

2,213 

278 

(28)

25 

375 

7 

248 

114 

38 

111 

122 

1 

1,041 

1,041 

297 

1,058 

6,474 

2020
€ m

193 

70 

109 

150 

66 

204 

168 

140 

249 

113 

48 

1,317 

– 

1,317 

881 

1,775 

2,656 

257 

14 

11 

279 

6 

262 

128 

40 

117 

12 

– 

855 

855 

238 

1,097 

6,627 

AIB Group plc Annual Financial Report 2020Financial Statements123456308

30  Retirement benefits (continued)
Sensitivity analysis for principal assumptions used to measure scheme liabilities
There are inherent uncertainties surrounding the financial assumptions adopted in calculating the liabilities of the pension schemes. Set out 

in the table below is a sensitivity analysis of the key assumptions for the Irish scheme and the UK scheme at 31 December 2020. It is not 

considered appropriate to give a sensitivity analysis for the rate of increase of pensions in payment for the Irish scheme as it is dependent 

on actuarial advice at the reporting date. 

Note that the changes in assumptions are independent of each other i.e. the effect of the reflected change in the discount rate assumes that 

there has been no change in the rate of mortality assumption and vice versa.

Discount rate (0.25% movement)

Inflation (0.25% movement)

Future mortality (1 year change in life expectancy)

Irish scheme
defined benefit obligation

UK scheme
defined benefit obligation

Increase
€ m

Decrease
€ m

Increase
€ m

Decrease
€ m

(205)

55 

122 

223 

(51)

(122)

(50)

49 

47 

53 

(46)

(47)

Maturity of the defined benefit obligation
The weighted average duration of the Irish scheme at 31 December 2020 is 18 years and of the UK scheme at 31 December 2020 is 

19 years.

Asset-liability matching strategies
The investment strategy of de-risking the Irish scheme continued during 2020 as there was a further increase in the level of bonds and 

liability matching assets. The scheme also reduced its level of equities and has an equity protection strategy in place.

As part of the investment strategy of the UK scheme, it was significantly de-risked in 2019 when the Scheme entered into two insurance 

contracts with LGAS as described above (a pensioner buy-in contract in respect of the pensioner members and an APP contract in respect 

of the deferred members).

Other long term employee benefits
Includes additional benefits which the Group provides to employees who suffer prolonged periods of sickness, subject to the qualifying 

terms of the insurer. It provides for the partial replacement of income in event of illness or injury resulting in the employee’s long term 

absence from work.

Furthermore, on the death of an employee before their normal retirement date, the Group has in place insurance policies to cover the 

additional financial costs to the Group under the terms of the schemes.

In 2020, the Group contributed € 9 million (2019: € 9 million) towards insuring these benefits which are included in Operating expenses 

(note 12).

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements31  Deposits by central banks and banks
Central Banks

Eurosystem refinancing operations

Borrowings – secured

– unsecured

Banks

Securities sold under agreements to repurchase

Other borrowings – unsecured

309

2019
€ m

– 

294 

178 

472 

– 

351 

351 

823 

2020
€ m

4,000 

278 

– 

4,278 

195 

217 

412 

4,690 

Amounts include:

Due to associated undertakings

– 

–

Eurosystem refinancing operations are credit facilities from the Eurosystem secured by a fixed charge over securities and relates to 

Targeted Long Term Refinancing Operation III (“TLTRO III”). For further details on TLTRO III see note 50.

Securities sold under agreements to repurchase mature within six months and are secured by Irish Government bonds, other marketable 

securities and eligible assets. These agreements are completed under market standard Global Master Repurchase Agreements. There were 

€ 195 million repurchase agreements outstanding at 31 December 2020 (2019: Nil).

Deposits by central banks and banks include cash collateral at 31 December 2020 of € 204 million (2019: € 285 million) received from 

derivative counterparties in relation to net derivative positions (note 42) and also from repurchase agreement counterparties.

Financial assets pledged
Financial assets pledged under existing agreements to repurchase, for secured borrowings, and providing access to future funding facilities 

with central banks and banks are detailed in the following table:

Total carrying value of financial assets pledged

Of which:

Government securities

Other securities(1)

Central
banks
€ m

4,768 

2,473 

2,295 

Banks

€ m

210 

192 

18 

2020

Total

€ m

4,978 

2,665 

2,313 

Central
banks
€ m

1,452

–

1,452

Banks

€ m

17

17

–

2019

Total

€ m

1,469

17

1,452

(1) The Group has issued covered bonds secured on pools of residential mortgages. Securities, other than those issued to external investors, 

have been pledged as collateral in addition to other securities held by the Group.

AIB Group plc Annual Financial Report 2020Financial Statements123456310

32  Customer accounts

Current accounts

Demand deposits

Time deposits

Securities sold under agreements to repurchase(1)

Other – non-controlling interests(2)

Of which:

Non-interest bearing current accounts

Interest bearing deposits, current accounts and short term borrowings

Amounts include:

Due to associated undertakings

2020
€ m

49,013 

20,426 

12,493 

15 

25 

2019
€ m

40,283 

17,742 

13,755 

– 

23 

81,972 

71,803 

39,310 

42,662 

81,972 

32,544 

39,259 

71,803 

277 

208 

(1) At 31 December 2020, the Group had pledged government investment securities with a fair value of € 16 million as collateral for these facilities (see note 42 

for further information).

(2) Relates to long term loans from minority shareholders in Augmentum Limited, see note 40.

Customer accounts include cash collateral of € 81 million (2019: € 89 million) received from derivative counterparties in relation to net 

derivative positions (note 42).

At 31 December 2020, the Group’s five largest customer deposits amounted to 1% (2019: 1%) of total customer accounts.

33  Debt securities in issue
Issued by AIB Group plc

Euro Medium Term Note Programme

Global Medium Term Note Programme

Issued by subsidiaries

Bonds and medium term notes:

Euro Medium Term Note Programme

Bonds and other medium term notes

Analysis of movements in debt securities in issue

At 1 January

Issued during the year

Matured

Amortisation of discounts net of premiums

Exchange translation adjustments

At 31 December

2020
€ m

1,750 

1,425 

3,175 

– 

2,275 

2,275

5,450 

2020
€ m

6,831 

– 

(1,250)

– 

(131)

5,450 

2019
€ m

1,750 

1,556 

3,306 

500 

3,025 

3,525

6,831 

2019
€ m

5,745 

1,640 

(565)

– 

11 

6,831 

All the issuances by AIB Group plc are eligible to meet the Group’s MREL requirements. These instruments are redeemable for tax or for 
regulatory reasons, subject to the permission of the relevant regulation authority.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements34  Lease liabilities
At 31 December

Maturity analysis – contractual undiscounted cash flows:

Not later than one year

Later than one year and not later than five years

Later than five years

Total undiscounted lease liabilities at end of year

Analysis of movements in lease liabilities

At 1 January

Lease payments(1)

Interest expense(1)

Additions

Net re-measurements

Foreign exchange translation adjustments

At 31 December

(1)Repayment of lease liabilities amount to € 50 million (2019: € 59 million) i.e. lease payments net of interest expense.

35  Other liabilities
Notes in circulation

Items in transit

Creditors

Fair value of hedged liability positions(1)

Other(2)

311

2019
€ m

429 

61 

193 

281 

535 

2019
€ m

465 

(72)

13 

23 

(2)

2

429 

2019
€ m

213

94

46

113

403

869

2020
€ m

382 

53 

182 

240 

475 

2020
€ m

429 

(63)

13 

6

(1)

(2)

382

2020
€ m

145

81

42

156

531

955

(1) The fair value of the hedged liability positions only relates to when the hedging item is at amortised cost.
(2) Includes bank drafts € 193 million (2019: € 153 million), invoice discounting credit balances on customer accounts € 96 million (2019: Nil), items in course of 

collection € 11 million (2019: € 14 million), the purchase of debt securities awaiting settlement Nil (2019: € 38 million). 

AIB Group plc Annual Financial Report 2020Financial Statements123456312

36  Provisions for liabilities and commitments

Onerous 
contracts

Legal  
claims

ROU(1)
commit-
ments

Other 
provisions

€ m

10 

– 

– 

– 

(8)

– 

2 

€ m

37 

(3)
6(2)
(3)(2)

(3)

– 

34 

€ m

15 

– 

– 

– 

– 

– 

15 

€ m

399 

3 
93(2)
(16)(2)

(216)

(1)

262 

Onerous 
contracts

Legal  
claims

ROU(1)
commit-
ments

Other 
provisions

€ m

65

(3)

62

–

1(2)

(1)(2)

–

(52)

–

10

€ m

39

–

39

(1)

6(2)

(3)(2)

–

(4)

–

37

€ m

–

12

12

–

–

–

2

–

1

15

€ m

57

–

57

1

430(2)

(8)(2)

–

(81)

–

399

ECLs 
on loan 
commit-
ments
€ m

ECLs  
on financial 
guarantee 
contracts
€ m

19 

– 
46(3)
(11)(3)

– 

– 

54 

23 

– 
14(3)
(7)(3)

– 

(1)

29 

ECLs 
on loan 
commit-
ments
€ m

ECLs  
on financial 
guarantee 
contracts
€ m

25

–

25

–

13(3)

(19)(3)

–

–

–

19

33

–

33

–

6(3)

(16)(3)

–

–

–

23

2020

Total

€ m

503 

– 

159 

(37)

(227)

(2)
396(4)

2019

Total

€ m

219

9

228

–

456

(47)

2

(137)

1

503(4)

At 1 January 2020

Transfers in

Charged to income statement

Released to income statement

Provisions utilised

Exchange translation adjustments

At 31 December 2020

At 31 December 2018

Impact of adopting IFRS 16 at

1 January 2019

Restated balance at 1 January 2019

Transfers in

Charged to income statement

Released to income statement

Dilapidation provisions

Provisions utilised

Unwind of discount

At 31 December 2019

(1)Provisions for dilapidations included in measurement of right-of-use assets (‘ROU’).
(2)Included in ‘General and administrative expenses’ in note 12 ‘Operating expenses’.
(3) Included in ‘Net credit impairment charge’ (note 13) other than a debit of € 3 million (2019: a credit of € 5 million) which is included in ‘Net gain/(loss) on 

derecognition of financial assets measured at amortised cost’ (note 10).

(4) Excluding ECLs on loan commitments and financial guarantee contracts, the total provisions for liabilities and commitments expected to be settled within one 

year amount to € 228 million (31 December 2019: € 380 million).

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements313

36  Provisions for liabilities and commitments (continued)
(a)  Other provisions
Includes the provisions for customer redress and related matters, UK restructuring provision, other restitution provisions 

and miscellaneous provisions.

FSPO Decision and Tracker Mortgage Examination related provisions 
FSPO Decision: The provision at 31 December 2020 for customer redress and compensation and other related costs amounted to 
€ 80 million (31 December 2019: € 265 million) in respect of certain mortgage customers – the ‘06-09 Ts & Cs(1) who never had a tracker’ 
cohort.

Following a complaint to the Financial Services and Pensions Ombudsman (‘FSPO’) by a customer from the ‘06-09 Ts & Cs who never 
had a tracker’ cohort, the Group received a preliminary decision in January 2020 which found that the Bank had breached the terms of the 
customer’s mortgage loan contract and directed it to remedy the matter in what the FSPO believed was a fair and proportionate manner. 
The Group considered this preliminary decision and recorded a provision of € 265 million as at 31 December 2019 based on an initial 
assessment of the likelihood that the same remedy may be due to all customers in this cohort.

The Group subsequently received the FSPO’s final decision and decided to accept the decision in full and furthermore decided to apply 
the remedy to all other customers within this cohort, with payments to customers commencing in July 2020. Following intervention by 
the Central Bank of Ireland, some of these customers were also deemed eligible for inclusion in the Tracker Mortgage Examination. 
This resulted in € 14 million of the original provision being reclassified accordingly.

The Group continues to engage with stakeholders and a number of related issues also exist that have yet to be resolved, including tax 
liabilities arising that the Group will be required to discharge on behalf of impacted customers. Notwithstanding the near completion of 
payments to customers based on the FSPO decision, the level of provision required for these other costs has been assessed at € 80 million 
which resulted in a release of € 4 million in the year.

These issues are subject to uncertainty with a range of outcomes possible with the final outcome being higher or lower depending on 
finalisation of such issues. 

(1)Terms and conditions.

Tracker Mortgage Examination: In respect of customer redress and compensation a provision of € 8 million is held at 31 December 2020 
for the ongoing appeals process and any individual impacted accounts which may be identified under the Tracker Mortgage Examination. 
Provisions, including the € 14 million reclassified as noted earlier, amounting to € 208 million were created in the period 2015 to 2020 
(€ 13 million in 2020). Over € 200 million of these provisions have now been utilised (€ 25 million in 2020).

The provision at 31 December 2020 for ‘Other costs’ amounted to € 8 million (31 December 2019: € 5 million). Provisions amounting 
to € 97 million were created in the period 2015 to 2020 (€ 3 million 2020). Over € 89 million of these provisions have now been utilised 
(Nil in 2020).

In March 2018, AIB and EBS were advised by the CBI of the commencement of investigations as part of an administrative sanctions 
procedure in connection with the Tracker Mortgage Examination. The investigations relate to alleged breaches of the relevant consumer 
protection legislation, principally, regarding inadequate controls or instances where AIB or EBS acted with a lack of transparency, unfairly or 
without due skill and care. The investigations are ongoing and AIB and EBS are co-operating with the CBI. 

In this regard, the Group previously created a provision of € 70 million in 2019 for the impact of monetary penalties that is expected to 
be imposed on the Group by the CBI. However, this matter is still ongoing, and the Group has retained the provision of € 70 million, as it 
remains the Group’s best estimate. This is subject to uncertainty with a range of outcomes possible with the final outcome being higher or 
lower depending on finalisation of all matters associated with the investigation. 

Further disclosures in relation to the wider impact of Tracker Mortgage Examination are contained in note 43: Contingent liabilities and 
commitments, in the section ‘Legal Proceedings’.

UK restructuring provision
A provision for restructuring costs of € 28 million, in relation to the implementation of a revised strategy in the UK, was created at 
31 December 2020 of which € 21 million relates to expected costs of termination benefits for staff impacted by the reorganisation.

(b)  ECLs on loan commitments and financial guarantee contracts
The ECL allowance on loan commitments and financial guarantee contracts are presented as a provision in the balance sheet (i.e. as a 
liability under IFRS 9) and separate from the ECL allowance on financial assets.

For details of the internal credit ratings and geographic concentration of contingent liabilities and commitments, see pages 129 and 140 in 
the ‘Risk management’ section of this report.

AIB Group plc Annual Financial Report 2020Financial Statements123456314

37  Subordinated liabilities and other capital instruments

Dated loan capital – European Medium Term Note Programme:

Issued by AIB Group plc

€ 500 million Subordinated Tier 2 Notes due 2029, Callable 2024

€ 1 billion Subordinated Tier 2 Notes due 2031, Callable 2026

Issued by subsidiaries

€ 750 million Subordinated Tier 2 Notes due 2025, Callable 2020

€ 500m Callable Step-up Floating Rate Notes due October 2017

– nominal value € 25.5 million (maturity extended to 2035 as a result of the SLO)

£ 368m 12.5% Subordinated Notes due June 2019

– nominal value £ 79 million (maturity extended to 2035 as a result of the SLO)

£ 500m Callable Fixed/Floating Rate Notes due March 2025

– nominal value £ 1 million (maturity extended to 2035 as a result of the SLO)

(a)

(b)

(c)

(d)

(d)

(d)

Maturity of dated loan capital

Dated loan capital outstanding is repayable as follows:

5 years or more

2020
€ m

2019
€ m

500 

1,000 

– 

11 

38 

1 

50 

1,550 

2020
€ m

500 

– 

750 

10 

38 

1 

799 

1,299 

2019
€ m

1,550

1,299

Dated loan capital
The dated loan capital in this section is subordinated in right of payment to senior creditors, including depositors, of the respective issuing 
entities. Following the implementation in Ireland of the EU (Bank Recovery and Resolution) Regulations 2015, these notes are loss 
absorbing at the point of non-viability.

(a)  € 500 million Subordinated Tier 2 Notes due 2029, Callable 2024
On 19 November 2019, AIB Group plc issued € 500 million Subordinated Tier 2 Notes due 2029, Callable 2024. 

These notes mature on 19 November 2029 but may be redeemed in whole, but not in part, at the option of the Group on the optional 

redemption date on 19 November 2024, subject to the approval of the regulatory authorities, with approval being conditional on meeting the 

requirements of the EU Capital Requirements Regulation. 

The notes bear interest on the outstanding nominal amount at a fixed rate of 1.875%, payable annually in arrears on 19 November each 

year. The interest rate will be reset on 19 November 2024 to Eur 5 year Mid Swap rate plus the initial margin of 215 basis points.

(b)  € 1 billion Subordinated Tier 2 Notes due 2031, Callable 2026
On 23 September 2020, AIB Group plc issued € 1 billion Subordinated Tier 2 Notes due 2031, Callable 2026.

These notes mature on 30 May 2031 but may be redeemed in whole, but not in part, at the option of the Group on the optional redemption 

date on 30 May 2026, subject to the approval of the regulatory authorities, with approval being conditional on meeting the requirements of 

the EU Capital Requirements Regulation. 

The notes bear interest on the outstanding nominal amount at a fixed rate of 2.875%, payable annually in arrears on 30 May each year. 

The interest rate will be reset on 30 May 2026 to Eur 5 year Mid Swap rate plus the initial margin of 330 basis points.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements315

37  Subordinated liabilities and other capital instruments (continued)
(c)  € 750 million Subordinated Tier 2 Notes due 2025, Callable 2020
The € 750 million Subordinated Tier 2 Notes issued by Allied Irish Banks, p.l.c. on 26 November 2015 were redeemed in full on the optional 

redemption date 26 November 2020.

The notes bore interest on the outstanding nominal amount up to the optional redemption date at a fixed rate of 4.125%, payable annually in 

arrears on 26 November each year.

(d)  Other dated subordinated loan capital
Following the liability management exercises and the Subordinated Liabilities Order (“SLO”) in 2011, residual balances remained on the 
dated loan capital instruments above. The SLO, which was effective from 22 April 2011, changed the terms of all of those outstanding dated 
loan capital instruments. The original liabilities were derecognised and new liabilities were recognised, with their initial measurement based 
on the fair value at the SLO effective date. The contractual maturity date changed to 2035 as a result of the SLO, and payment of coupons 
became optional at the discretion of the Group. The Board of Allied Irish Banks, p.l.c. has considered the matter and as at the date of this 
report, the Group’s position is that coupons are not paid on these instruments. These instruments will amortise to their nominal value in the 
period to their maturity in 2035. 

38  Share capital

Authorised

Ordinary share capital

Ordinary shares of € 0.625 each

Issued and fully paid

Ordinary share capital

Ordinary shares of € 0.625 each(1)

(1)Number of shares in issue: 2,714,381,237.

31 December 2020

31 December 2019

Number of 
shares
m

Number of 
shares
m

€ m

€ m

4,000.0

2,500

4,000.0 

2,500 

2,714.4

1,696

2,714.4 

1,696 

There were no movements in issued share capital during 2019 and 2020.

Warrants
In 2017, AIB issued warrants to the Minister for Finance to subscribe for 271,166,685 ordinary shares of AIB representing 9.99% of the 

issued share capital. The exercise price for the warrants is 200% of the Offer Price of € 4.40 per ordinary share, the Offer Price being the 

price in euro per ordinary share which was payable under the IPO. This price may be adjusted in accordance with the terms of the Warrant 

Instrument and the warrants will be capable of exercise by the holder of the warrants during the period commencing on 27 June 2018 and 

ending on 27 June 2027. 

In accordance with the terms of the Warrant Agreement, no cash consideration was payable by the Minister to AIB in respect of the issue of 

the warrants.

AIB Group plc Annual Financial Report 2020Financial Statements123456316

38  Share capital (continued)
Structure of the Company’s share capital
The following table shows the structure of the Company’s share capital:

Class of share

Ordinary share capital

Capital resources
The following table shows the Group's capital resources:

Equity

Dated capital notes (note 37)

Total capital resources

39  Other equity interests
Issued by AIB Group plc

31 December 2020

31 December 2019

Authorised 
share 
capital 
%

Issued 
share 
capital 
%

Authorised 
share 
capital 
%

Issued
share
capital 
%

100

100

100

100

31 December

2020
€ m

13,421 

1,550 

14,971 

2020
€ m

496 

619 

1,115 

2019
€ m

14,230 

1,299 

15,529 

2019
€ m

496

–

496

€ 500 million Additional Tier 1 Perpetual Contingent Temporary Write-Down Securities issued 2019

€ 625 million Additional Tier 1 Perpetual Contingent Temporary Write-Down Securities issued 2020

(a)

(b)

Total

Other equity interests of € 1,115 million (2019: € 496 million) comprise Additional Tier 1 Perpetual Contingent Temporary Write-Down 

Securities (‘AT1s’) issued by AIB Group plc (‘the Company’). The securities, which are accounted for as equity in the statement of financial 

position, are included in the Group’s capital base. 

(a)   In 2019, the Company issued € 500 million nominal value of Additional Tier 1 Perpetual Contingent Temporary Write-Down Securities 

(‘AT1s’). 

Interest on the securities, at a fixed rate of 5.250% per annum, is payable semi-annually in arrears on 9 April and 9 October, 
commencing on 9 April 2020. On the first reset date on 9 April 2025, in the event that the securities are not redeemed, interest will 
be reset to the relevant 5 year fixed rate plus a margin of 570.2 bps per annum. The interest payment is fully discretionary and non-
cumulative and conditional upon the Company being solvent at the time of payment, having sufficient distributable reserves and not 
being required by the regulatory authorities to cancel an interest payment.

The securities are perpetual securities with no fixed redemption date. The Company may, in its sole and full discretion, subject to 
regulatory approval, redeem all (but not some only) of the securities on any day falling in the period commencing on (and including) 
9 October 2024 and ending on (and including) the first reset date or on any interest payment date thereafter at the prevailing principal 
amount together with accrued but unpaid interest. In addition, the securities are redeemable at the option of the Company for certain 
regulatory or tax reasons, subject to regulatory approval.

The securities, which do not carry voting rights, rank pari passu with holders of other tier 1 instruments (excluding the Company’s 
ordinary shares). They rank ahead of the holders of ordinary share capital of the Company but junior to the claims of senior creditors 
and to Tier 2 capital of the Company.

Under the EU (Bank Recovery and Resolution) Regulations 2015, these securities are loss absorbing at the point of non-viability.

Furthermore, if the CET1 ratio of the Group at any time falls below 7%, subject to certain conditions, the Company shall write-down 
the AT1s by the write-down amount and irrevocably cancel any accrued and unpaid interest up to (but excluding) the write-down date. 
To the extent permitted, in order to comply with regulatory capital and other requirements, the Company may reinstate any previously 
written down amount.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements317

39  Other equity interests (continued)
(b)   In 2020, the Company issued € 625 million nominal value of Additional Tier 1 Perpetual Contingent Temporary Write-Down Securities 

(‘AT1s’). The transaction costs incurred were € 6 million.

Interest on the securities, at a fixed rate of 6.250% per annum, is payable semi-annually in arrears on 23 June and 23 December, 
commencing on 23 December 2020. On the first reset date on 23 December 2025, in the event that the securities are not redeemed, 
interest will be reset to the relevant 5 year fixed rate plus a margin of 662.9 bps per annum. The interest payment is fully discretionary 
and non-cumulative and conditional upon the Company being solvent at the time of payment, having sufficient distributable reserves and 
not being required by the regulatory authorities to cancel an interest payment.

The securities are perpetual securities with no fixed redemption date. The Company may, in its sole and full discretion, subject to 
regulatory approval, redeem all (but not some only) of the securities on any day falling in the period commencing on (and including) 
23 June 2025 and ending on (and including) the first reset date or on any interest payment date thereafter at the prevailing principal 
amount together with accrued but unpaid interest. In addition, the securities are redeemable at the option of the Company for certain 
regulatory or tax reasons, subject to regulatory approval.

The securities, which do not carry voting rights, rank pari passu with holders of other tier 1 instruments (excluding the Company’s 
ordinary shares). They rank ahead of the holders of ordinary share capital of the Company but junior to the claims of senior creditors 
and to Tier 2 capital of the Company. 

Under the EU (Bank Recovery and Resolution) Regulations 2015, these securities are loss absorbing at the point of non-viability.

Furthermore, if the CET1 ratio of the Group at any time falls below 7%, subject to certain conditions, the Company shall write-down 
the AT1s by the write-down amount and irrevocably cancel any accrued and unpaid interest up to (but excluding) the write-down date. 
To the extent permitted by regulatory capital requirements, the Company may reinstate any previously written down amount.

40  Non-controlling interests in subsidiaries
At 1 January

Acquisition of subsidiary

Additions

Non-controlling interests share of net (loss)/profit

Redemption of Additional Tier 1 Securities issued by subsidiary

Distributions paid on Additional Tier 1 Securities issued by subsidiary

At 31 December

Of which:

Equity interests in subsidiary

Additional Tier 1 Securities issued by subsidiary

(1)Relates to a reclassification from “Other equity interests” during 2019. 

2020
€ m

495 

– 

2 

28 

(494)

(30)

1 

1 

– 

2019
€ m

494(1)

1

–

37

–

(37)

495

1

494

Additional Tier 1 Perpetual Contingent Temporary Write-Down Securities
In 2015, Allied Irish Banks, p.l.c. issued € 500 million nominal value of Additional Tier 1 Perpetual Contingent Temporary Write-Down 

Securities (‘AT1s’). Following a tender process in June 2020, € 202 million of the securities were redeemed for € 207 million, with the 

remaining € 298 million AT1 redeemed in full in December 2020. The loss arising on the redemptions amounted to € 9 million and was 

recognised directly in equity. 

Non-controlling interests in subsidiary undertaking
Augmentum Limited is 75% owned by AIB and 25% owned by First Data Global Services Limited. Augmentum Limited, in turn, holds 

96.77% of the equity share capital of Semeral Limited with non-controlling interests holding the residual. During 2020 additional equity was 

contributed by the shareholders in Augmentum. 

Semeral/Payzone place of business: 4 Heather Road, Sandyford Industrial Estate, Dublin 18.

AIB Group plc Annual Financial Report 2020Financial Statements123456 
318

41 Capital reserves, merger reserve and capital redemption reserves

Capital
contribution
reserves
€ m
955 (1)

Other
capital
reserves
€ m

2020

Total

€ m

Capital
contribution
reserves
€ m

Other
capital
reserves
€ m

178 

1,133 

955(1)

178

2019

Total

€ m

1,133

Capital reserves

At beginning and end of year

(1)Relates to the acquisition of EBS d.a.c.

For details regarding the capital contribution reserves, refer to accounting policy (aa) in note 1.

Merger reserve

At beginning and end of year

For details regarding merger reserve, refer to accounting policy (aa) in note 1.

Capital redemption reserves

At beginning and end of year

2020
€ m

2019
€ m

(3,622)

(3,622)

2020
€ m

14

2019
€ m

14

42  Offsetting financial assets and financial liabilities
The disclosures set out in the tables below include financial assets and financial liabilities that:

 –

 –

are offset in the Group’s statement of financial position; or

are subject to enforceable master netting arrangements or similar agreements that cover similar financial instruments, irrespective of 

whether they are offset in the statement of financial position.

The similar agreements include derivative clearing agreements, global master repurchase agreements and global master securities lending 
agreements. Similar financial instruments include derivatives, sales and repurchase agreements, reverse sale and repurchase agreements, 
and securities borrowing and lending agreements. Financial instruments such as loans and advances and customer accounts are not 
included in the tables below unless they are offset in the statement of financial position.

The Group has a number of ISDA Master Agreements (netting agreements) in place which allow it to net the termination values of derivative 
contracts upon the occurrence of an event of default with respect to its counterparties. The enforcement of netting agreements would 
potentially reduce the statement of financial position carrying amount of derivative assets and liabilities by € 804 million at 31 December 
2020 (2019: € 575 million).

The Group’s sale and repurchase and reverse sale and repurchase transactions and securities borrowing and lending are covered by 
netting agreements with terms similar to those of ISDA Master Agreements. Additionally, the Group has agreements in place which may 
allow it to net the termination values of cross currency swaps upon the occurrence of an event of default.

The ISDA Master Agreements and similar master netting arrangements do not meet the criteria for offsetting in the statement of financial 
position as they create a right of set-off of recognised amounts that become enforceable only following an event of default, insolvency or 
bankruptcy of the Group or the counterparties. In addition, the Group and its counterparties do not intend to settle on a net basis or to realise 
the assets and settle the liabilities simultaneously.

The Group provides and accepts collateral in the form of cash and marketable securities in respect of the following transactions:

 –

 –

 –

 –

derivatives

sale and repurchase agreements

reverse sale and repurchase agreements

securities lending and borrowing

Collateral is subject to the standard industry terms of Credit Support Annexes (‘CSAs’), which enable the Group to pledge or sell securities 
received during the term of the transaction. The collateral must be returned on the maturity of the transaction. The terms also give each 
counterparty the right to terminate the related transactions where the counterparty fails to post collateral. The CSAs in place provide 
collateral for derivative contracts. At 31 December 2020, € 450 million (2019: € 643 million) of CSAs are included within financial assets and 
€ 257 million (2019: € 347 million) of CSAs are included within financial liabilities.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements319

42  Offsetting financial assets and financial liabilities (continued)
The following table shows financial assets and financial liabilities subject to offsetting, enforceable master netting arrangements and similar 

agreements at 31 December 2020 and 2019:

Gross 
amounts of 
recognised 
financial 
liabilities 
offset in the 
statement 
of financial 
position
€ m

Net 
amounts 
of financial 
assets 
presented 
in the 
statement 
of financial 
position
€ m

Related amounts not 
offset in the statement 
of financial position

Financial 
collateral 
(including 
cash 
collateral) 
received
€ m

Financial 
instruments
€ m

Gross 
amounts of 
recognised 
financial 
assets
€ m

Note

20

21

21

22

1,244 

– 

1,244 

(804)

(202)

3,012 

513 

104 

4,873 

(2,818)

– 

– 

(2,818)

194 

513 

104 

2,055 

(194)

(510)

(107)

(1,615)

(27)

– 

– 

(229)

Gross 
amounts of 
recognised 
financial 
assets 
offset in the 
statement 
of financial 
position
€ m

Net 
amounts 
of financial 
liabilities 
presented 
in the 
statement 
of financial 
position
€ m

Related amounts not 
offset in the statement 
of financial position

Financial 
collateral 
(including 
cash 
collateral) 
pledged
€ m

Financial 
instruments
€ m

Gross 
amounts of 
recognised 
financial 
liabilities
€ m

Note

2020

Net 
amount
€ m

238 

(27)

3 

(3)

211 

2020

Net 
amount
€ m

31

3,013 

(2,818)

195 

(193)

(8)

(6)

32

20

15 

1,181 

4,209 

– 

– 

(2,818)

15 

1,181 

1,391 

(16)

(804)

(1,013)

– 

(394)

(402)

(1)

(17)

(24)

Financial assets

Derivative financial instruments

Loans and advances to banks –

Reverse repurchase agreements

Securities borrowings

Loans and advances to customers –

Reverse repurchase agreements

Total

Financial liabilities

Deposits by central banks and banks –

Securities sold under agreements
to repurchase

Customer accounts –

Securities sold under agreements
to repurchase

Derivative financial instruments

Total

AIB Group plc Annual Financial Report 2020Financial Statements123456320

42  Offsetting financial assets and financial liabilities (continued)

Gross 
amounts of 
recognised 
financial 
liabilities 
offset in the 
statement 
of financial 
position
€ m

Net 
amounts 
of financial 
assets 
presented 
in the 
statement 
of financial 
position
€ m

Gross 
amounts of 
recognised 
financial 
assets
€ m

Related amounts not 
offset in the statement 
of financial position

Financial 
collateral 
(including 
cash 
collateral) 
received
€ m

Financial 
instruments
€ m

1,131

–

1,131

(575)

(268)

2019

Net 
amount
€ m

288

Financial assets

Derivative financial instruments

Loans and advances to banks –

Note

20

Reverse repurchase agreements

21

5,116

(4,965)

151

(151)

(21)

(21)

Loans and advances to customers –

Reverse repurchase agreements

22

Total

87

6,334

–

(4,965)

87

1,369

(86)

(812)

–

(289)

Gross 
amounts of 
recognised 
financial 
assets 
offset in the 
statement 
of financial 
position
€ m

Net 
amounts 
of financial 
liabilities 
presented 
in the 
statement 
of financial 
position
€ m

Gross 
amounts of 
recognised 
financial 
liabilities
€ m

Related amounts not 
offset in the statement 
of financial position

Financial 
collateral 
(including 
cash 
collateral) 
pledged
€ m

Financial 
instruments
€ m

Financial liabilities

Note

Deposits by central banks and banks –

Securities sold under agreements
to repurchase

Customer accounts –

Securities sold under agreements
to repurchase

Derivative financial instruments

Total

31

4,965

(4,965)

32

20

–

1,181

6,146

–

–

(4,965)

–

–

1,181

1,181

–

–

(575)

(575)

–

–

(564)

(564)

1

268

2019

Net 
amount
€ m

–

–

42

42

The gross amounts of financial assets and financial liabilities and their net amounts as presented in the statement of financial position that 
are disclosed in the above tables are measured on the following bases: 

 –

 –

 –

 –

 –

derivative assets and liabilities – fair value;

loans and advances to banks – amortised cost;

loans and advances to customers – amortised cost;

deposits by central banks and banks – amortised cost; and

customer accounts – amortised cost.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements321

42  Offsetting financial assets and financial liabilities (continued)
The following table reconciles the ‘Net amounts of financial assets and financial liabilities presented in the statement of financial position’, 

as set out in the previous pages to the line items presented in the statement of financial position at 31 December 2020 and 2019:

Net amounts of 
financial assets 
presented in the 
statement of 
financial position
€ m

Line item in
statement of
financial position

Carrying 
amounts in 
statement 
of financial 
position
€ m

2020

Financial 
assets not 
in scope of 
offsetting 
disclosures
€ m

1,244 

Derivative financial instruments

1,424

180

194 

513 

Loans and advances to banks

Loans and advances to banks

1,799

1,092

104 

Loans and advances to customers

56,945

56,841

Net amounts of 
financial liabilities
presented in 
the statement of 
financial position
€ m

Line item in
statement of
financial position

Carrying 
amounts in 
statement 
of financial 
position
€ m

2020

Financial 
liabilities not 
in scope of 
offsetting 
disclosures
€ m

Financial assets

Derivative financial instruments

Loans and advances to banks –

Reverse repurchase agreements

Securities borrowings

Loans and advances to customers –

Reverse repurchase agreements

Financial liabilities

Deposits by central banks and banks –

Securities sold under agreement to repurchase

195 

Deposits by central banks and banks

4,690

4,495

Customer accounts –

Securities sold under agreement to repurchase

15 

Customer accounts

Derivative financial instruments

1,181

Derivative financial instruments

81,972

1,201

81,957

20

Net amounts of 
financial assets 
presented in the 
statement of 
financial position
€ m

Line item in
statement of
financial position

Carrying 
amounts in 
statement 
of financial 
position
€ m

2019

Financial 
assets not 
in scope of 
offsetting 
disclosures
€ m

1,131

Derivative financial instruments

1,271

140

151

Loans and advances to banks

1,478

1,327

87

Loans and advances to customers

60,888

60,801

Net amounts of 
financial liabilities
presented in 
the statement of 
financial position
€ m

Line item in
statement of
financial position

Carrying 
amounts in 
statement 
of financial 
position
€ m

2019

Financial 
liabilities not 
in scope of 
offsetting 
disclosures
€ m

Financial assets

Derivative financial instruments

Loans and advances to banks –

Reverse repurchase agreements

Loans and advances to customers –

Reverse repurchase agreements

Financial liabilities

Deposits by central banks and banks –

Securities sold under agreement to repurchase

Customer accounts –

Securities sold under agreement to repurchase

Derivative financial instruments

1,181

Derivative financial instruments

Deposits by central banks and banks

823

823

–

–

Customer accounts

71,803

1,197

71,803

16

AIB Group plc Annual Financial Report 2020Financial Statements123456322

43  Contingent liabilities and commitments
In the normal course of business, the Group is a party to financial instruments with off-balance sheet risk to meet the financing needs of 

customers. These instruments involve, to varying degrees, elements of credit risk which are not reflected in the consolidated statement of 

financial position. Credit risk is defined as the possibility of sustaining a loss because the other party to a financial instrument fails to perform 

in accordance with the terms of the contract.

The Group’s maximum exposure to credit loss under contingent liabilities and commitments to extend credit, in the event of non-

performance by the other party where all counterclaims, collateral or security prove valueless, is represented by the contractual amounts of 

those instruments.

The Group uses the same credit control and risk management policies in undertaking off-balance sheet commitments as it does for 

‘on- balance sheet lending’.

The following table gives the nominal or contract amounts of contingent liabilities and commitments:

Contingent liabilities(1) – credit related

Guarantees and assets pledged as collateral security:

Guarantees and irrevocable letters of credit

Other contingent liabilities

Commitments(2)

Documentary credits and short term trade-related transactions

Undrawn formal standby facilities, credit lines and other commitments to lend:

Less than 1 year(3) 

1 year and over(4)

Contract amount

2020
€ m

2019
€ m

631 

91 

722 

92 

8,537 

3,875 

12,504 

13,226 

596 

115 

711 

84 

8,129 

3,326 

11,539 

12,250 

(1) Contingent liabilities are off-balance sheet products and include guarantees, irrevocable letters of credit and other contingent liability products such as 

performance bonds.

(2) A commitment is an off-balance sheet product, where there is an agreement to provide an undrawn credit facility. The contract may or may not be cancelled 

unconditionally at any time without notice depending on the terms of the contract.

(3)An original maturity of up to and including 1 year or which may be cancelled at any time without notice.
(4)An original maturity of more than 1 year. 

For details of the credit ratings and geographic concentration of contingent liabilities and commitments, see pages 129 to 140 in the ‘Risk 

management’ section of this report.

Provisions for ECLs on loan commitments and financial guarantee contracts are set out in note 36.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements323

43  Contingent liabilities and commitments (continued)
Legal proceedings
The Group, in the course of its business, is frequently involved in litigation cases. However, it is not, nor has been involved in, nor are there, 

so far as the Group is aware, (other than as set out in the following paragraphs), pending or threatened by or against the Group any legal or 

arbitration proceedings, including governmental proceedings, which may have, or have had during the previous twelve months, a material 

effect on the financial position, profitability or cash flows of the Group.

Specifically, litigation has been served on the Group by customers that are pursuing claims in relation to tracker mortgages. Customers have 

also lodged complaints to the Financial Services and Pensions Ombudsman (“FSPO”) in relation to tracker mortgages issues which are 

outlined in ‘Provisions for liabilities and commitments’ (note 36).

Further claims may also be served in the future in relation to tracker mortgages. The Group will also receive further rulings by the FSPO in 

relation to complaints concerning tracker mortgages.

Based on the facts currently known and the current stages that the litigation and the FSPO’s complaints process is at, it is not practicable at 

this time to predict the final outcome of this litigation/FSPO complaints, nor the timing and possible impact on the Group.

During the period 2002 to 2006 the Group sold a series of investment property funds, known as Belfry, to individual investors. 

Following losses in those funds, c. 250 investors (who had invested c. £ 30 million) issued claims for alleged mis-selling which have been 

ongoing in the Courts since 2015. In the intervening period the Courts have determined that a large portion of the Plaintiffs’ claims are 

statute barred. A Supreme Court decision in December 2020 means that the remaining claims will now be considered by the Courts on their 

merits for the first time, with the first hearing scheduled for June 2021. The continued strategy is to robustly defend these claims. Based on 

the facts currently known and the current stage that the litigation is at, it is not practicable at this time to predict the final outcome of this 

litigation, nor the timing and possible impact on the Group.

Chargeback risk
As outlined in note 25, the Group has a 49.9% equity interest in Zolter Services d.a.c. (Zolter) which owns 100% of First Merchant Processing 

(Ireland) d.a.c. (FMPI), trading as AIB Merchant Services (AIBMS). FMPI activities are principally focused on the provision of merchant 

processing services (acquiring) in respect of card transactions to merchants in Ireland, the UK, Europe and a number of markets globally.

As a merchant acquirer, FMPI processes payments for point of sale and e-commerce transactions on behalf of its merchants. If a merchant 

fails to deliver goods or services which have been paid for by card transactions supported by FMPI, the purchaser of the goods or services 

may seek a refund from the merchant or raise a claim from their card issuer, also known as a “chargeback” under VISA, MasterCard and 

Other Schemes rules. In the event that the merchant is unwilling or unable to pay a valid chargeback, FMPI bears the potential financial 

exposure.

The FMPI management team and Board of Directors regularly monitors and assesses the potential exposure arising from chargebacks. 

At 31 December 2020, FMPI carries a gross exposure to potential chargebacks amounting to c. € 4 billion across many areas of economic 

activity, including wholesale independent sales organisations, retail, airlines, hotels, restaurants and government. The FMPI Directors 

have undertaken a risk assessment of these key chargeback exposures and is of the view that FMPI does not need to make any 

material provision for this potential chargeback exposure. It is acknowledged that given the impact of COVID-19, the related uncertainties 

affecting merchants and the sustainability of their business models, there is uncertainty in relation to the chargeback exposure. However, 

the underlying assumption continues to be that merchants will recommence providing, or continue to provide, goods and services to 

cardholders, thus reducing and mitigating potential gross chargeback exposure. 

In the unlikely event that FMPI is unable to meet its obligations arising from chargebacks, the exposure reverts to AIB Group (Allied Irish 

Banks, p.l.c. or AIB Group (UK) p.l.c.) as the principal members of the card schemes for FMPI. An indemnity is in place whereby the owner 

of the remaining 50.1% of Zolter would bear 50.1% of any of such potential losses. 

AIB Group plc Annual Financial Report 2020Financial Statements123456324

43  Contingent liabilities and commitments (continued)
Participation in TARGET 2 – Ireland
AIB participates in the TARGET 2–Ireland system, the Irish component of TARGET 2, which is the real time gross settlement system for 

large volume interbank payments in euro. The following disclosures relate to charges provided by AIB to secure its payment obligations 

arising from participation in TARGET 2.

On 15 February 2008, AIB executed a deed of charge pursuant to which it created a first floating charge in favour of the Central Bank of 

Ireland (“Central Bank”) over all of its right, title, interest and benefit, present and future, in and to the balances then or at any time standing 

to the accounts held by AIB with any Eurosystem central bank for the purpose of participation in TARGET 2.

In addition, AIB and the Central Bank entered into a Framework Agreement in respect of Eurosystem Operations (dated 7 April 2014), 

which include the credit line facility for intra-day credit in TARGET 2–Ireland. In order to secure its obligations under the Framework 

Agreement, AIB executed a deed of charge (dated 7 April 2014). Pursuant to the deed, AIB created a first fixed charge in favour of the 

Central Bank over all of its right, title, interest and benefit, present and future, in and to eligible assets (as identified as such by the Central 

Bank) which are held in a designated collateral account.

Both deeds of charge contain provisions that during the existence of the security, otherwise than with the prior written consent of the Central 

Bank, AIB shall not: 

(a)  create or attempt to create or permit to arise or permit any encumbrance on or over the charged property or any part thereof; or 
(b)  otherwise than in the ordinary course of business, sell, transfer, lend or otherwise dispose of the property subject to the floating charge 

or any part thereof or attempt or agree to do so whether by means of one or a number of transactions related or not and whether at one 

time or over a period of time. 

In addition, under the 2014 charge, AIB undertakes not to sell, transfer, lend or otherwise dispose of or deal in the assets subject to the fixed 
charge or any part thereof or, in each case, attempt or agree to do so whether by means of one or a number of transactions related or not 

and whether at one time or over a period of time.

44  Subsidiaries and consolidated structured entities
The material Group subsidiary companies at 31 December 2020 and 2019 are:

Name of company

Principal activity

Allied Irish Banks, p.l.c.

A direct subsidiary of AIB Group plc 
and the principal operating company 
of the Group and holds the majority 
of the subsidiaries within the Group. 
Its activities include banking and 
financial services – a licensed bank

Place of 
incorporation

Ireland

Registered
Office

10 Molesworth Street,
Dublin 2,
Ireland.

AIB Mortgage Bank 
Unlimited Company

Issue of mortgage covered securities 
– a licensed bank

Ireland

EBS d.a.c.

Mortgages and savings 
– a licensed bank

Ireland

AIB Group (UK) p.l.c. trading 
as Allied Irish Bank (GB) in 
Great Britain and AIB (NI) in 
Northern Ireland

Banking and financial services 
– a licensed bank

Northern Ireland

10 Molesworth Street,
Dublin 2,
Ireland.

The EBS Building, 
2 Burlington Road, 
Dublin 4, 
Ireland.

92 Ann Street,  
Belfast BT1 3HH.

The proportion of ownership interest and voting power held by AIB Group plc in Allied Irish Banks, p.l.c. is 100% of the ordinary share 
capital. All subsidiaries of Allied Irish Banks, p.l.c., being the immediate subsidiary of AIB Group plc, are wholly owned apart from 

Augmentum Limited in which there are non-controlling interests (note 40). Practically all subsidiaries in the Group are involved in the 

provision of financial services or ancillary services.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements325

44  Subsidiaries and consolidated structured entities (continued)
Significant restrictions
Each of the subsidiaries listed above which is a licensed bank is required by its respective financial regulator to maintain capital ratios 

above a certain minimum level. These minimum ratios restrict the payment of dividend by the subsidiary and, where the ratios fall below the 

minimum requirement, will require the parent company to inject capital to make up the shortfall.

Consolidated structured entities
The Group has acted as sponsor and invested in a number of special purpose entities (“SPEs”) in order to generate funding for the Group’s 

lending activities (with the exception of AIB PFP Scottish Limited Partnership). The Group considers itself a sponsor of a structured entity 

when it facilitates the establishment of the structured entity.

The following SPEs are consolidated by the Group: 

 – Burlington Mortgages No. 1 DAC;

 – Emerald Mortgages No. 5 d.a.c. (liquidator appointed in 2019);

 – Mespil 1 RMBS d.a.c (liquidator appointed in 2019);

 – AIB PFP Scottish Limited Partnership.

Further details on these SPEs are set out in note 45.

There are no contractual arrangements that could require AIB Group plc or its subsidiaries to provide financial support to the consolidated 

structured entities listed above. During the year, neither AIB Group plc nor any of its subsidiaries provided financial support to a consolidated 

structured entity and there is no current intention to provide financial support.

The Group has no interests in unconsolidated structured entities.

Acquisition of subsidiary
On 31 October 2019, Augmentum Limited (‘Augmentum’), of which 75% is owned by AIB and 25% by a non-controlling interest, First 

Data Global Services Limited (part of First Data Corporation which is owned by Fiserv Inc.), acquired 96.77% of the equity share capital 

and voting rights of Semeral Limited (‘Semeral’), the holding company for Payzone Ireland Limited (‘Payzone’). Total consideration 

paid amounted to € 79 million. Furthermore, the transaction whereby Semeral issued shares to Augmentum for a subscription price of 

€ 22 million was not part of the business combination, however, it was accounted for as an investment in subsidiary undertakings by 

Augmentum and consolidated accordingly.

The Group recognised acquired intangible assets with a fair value € 50 million which consisted of customer contracts and customer 

relationships and internally generated software.

The acquisition gave rise to the recognition of goodwill of € 70 million. The goodwill is mainly attributable to Payzone’s fintech capability and 

its substantial footprint in Ireland.

AIB Group plc Annual Financial Report 2020Financial Statements123456326

45  Off-balance sheet arrangements and transferred financial assets
Under IFRS, transactions and events are accounted for and presented in accordance with their substance and economic reality and not 

merely their legal form. As a result, the substance of transactions with a special purpose entity (“SPE”) forms the basis for their treatment 

in the Group’s financial statements. An SPE is consolidated in the financial statements when the substance of the relationship between 

the Group and the SPE indicates that the SPE is controlled by the entity and meets the criteria set out in IFRS 10 Consolidated Financial 

Statements. The principal forms of SPE utilised by the Group are securitisations and employee compensation trusts.

Securitisations
The Group utilises securitisations primarily to support the following business objectives: 

 –

as an investor, the Group has primarily been an investor in securitisations issued by other credit institutions as part of the management 

of its interest rate and liquidity risks through the Treasury function; 

 –

as an investor, securitisations have been utilised by the Group to invest in transactions that offered an appropriate risk-adjusted return 

opportunity; and

 –

as an originator of securitisations to support the funding activities of the Group.

The Group controls certain special purpose entities which were set up to support its funding activities. Details of these special purpose 

entities are set out below under the heading ‘Special purpose entities’. The Group controls two special purpose entities set up in relation to 

the funding of the Group Pension Schemes which are also detailed below.

Securities borrowing and lending 
Securities borrowed are not recognised in the financial statements, unless these are sold to third parties, at which point the obligation to 

repurchase the securities is recorded as a trading liability at fair value and any subsequent gain or loss is included in trading income.

Employee compensation trusts
The Group and some of its subsidiary companies use trust structures to benefit employees and to facilitate the ownership of the Group’s 

equity by employees. The Group consolidates these trust structures where the risks and rewards of the underlying shares have not been 

transferred to the employees. All outstanding shares held by Trustees were disposed of during 2018.

Transfer of financial assets
The Group enters into transactions in the normal course of business in which it transfers previously recognised financial assets. 

Transferred financial assets may, in accordance with IFRS 9 Financial Instruments:

(i)  continue to be recognised in their entirety; or

(ii)  be derecognised in their entirety but the Group retains some continuing involvement.

The most common transactions where the transferred assets are not derecognised in their entirety are sale and repurchase agreements, 

issuance of covered bonds and securitisations.

(i)  Transferred financial assets not derecognised in their entirety
Sale and repurchase agreements/securities lending
Sale and repurchase agreements are transactions in which the Group sells a financial asset to another party, with an obligation to 

repurchase it at a fixed price on a certain later date. The Group continues to recognise the financial assets in full in the statement of financial 

position as it retains substantially all the risks and rewards of ownership. The Group’s sale and repurchase agreements are with banks and 

customers. The obligation to pay the repurchase price is recognised within ‘Deposits by central banks and banks’ (note 31) and ‘Customer 

accounts’ (note 32). As the Group sells the contractual rights to the cash flows of the financial assets, it does not have the ability to use or 

pledge the transferred assets during the term of the sale and repurchase agreement. The Group remains exposed to credit risk and interest 

rate risk on the financial assets sold. Details of sale and repurchase activity are set out in notes 31 and 32. The obligation arising as a result 

of sale and repurchase agreements together with the carrying value of the financial assets pledged are set out in the table below.

The Group enters into securities lending in the form of collateral swap agreements with other parties. The Group continues to recognise the 

financial assets in full in the statement of financial position as it retains substantially all the risks and rewards of ownership. As a result of 

these transactions, the Group is unable to use, sell or pledge the transferred assets for the duration of the transaction. A fee is generated for 

the Group under this transaction.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements327

45  Off-balance sheet arrangements and transferred financial assets (continued)
Issuance of covered bonds
Covered bonds, which the Group issues, are debt securities backed by cash flows from mortgages for the purpose of financing loans secured 
on residential property through its wholly owned subsidiary, AIB Mortgage Bank Unlimited Company. (During 2020, EBS Mortgage Finance 
(“EBSMF”) transferred its loan portfolio to EBS d.a.c. and at the request of EBSMF, its regulators the European Central Bank and Central 
Bank of Ireland confirmed the withdrawal of EBSMF’s banking licence and designated mortgage credit institution authorisation with effect from 
2 February 2021 and accordingly EBSMF will no longer issue covered bonds.) The Group retains all the risks and rewards of these mortgage 
loans, including credit risk and interest rate risk, and therefore, the loans continue to be recognised on the Group’s statement of financial 
position with the related covered bonds held by external investors included within ‘Debt securities in issue’ (note 33). As the Group segregates 
the assets which back these debt securities into “cover asset pools” it does not have the ability to otherwise use such segregated financial 
assets during the term of these debt securities. However, of the total debt securities of this type issued amounting to € 10.7 billion, internal 
Group companies hold € 8.4 billion which are eliminated on consolidation. 

Special purpose entities
Securitisations are transactions in which the Group sells loans and advances to customers (mainly mortgages) to special purpose entities 

(“SPEs”), which, in turn, issue notes to external investors. The notes issued by the SPEs are on terms which result in the Group retaining 

the majority of ownership risks and rewards and therefore, the loans continue to be recognised in the Group’s statement of financial position. 

The Group remains exposed to credit risk, interest rate risk and foreign exchange risk on the loans sold. The liability in respect of the cash 

received from the external investors is included within ‘Debt securities in issue’ (note 33). Under the terms of the securitisations, the rights 

of the investors are limited to the assets in the securitised portfolios and any related income generated by the portfolios, without further 

recourse to the Group. The Group does not have the ability to otherwise use the assets transferred as part of securitisation transactions 

during the term of the arrangement.

Burlington Mortgages No. 1 DAC

In 2020, the Group securitised € 4 billion of its residential mortgage portfolio held in two of its subsidiaries, EBS d.a.c. and Haven Mortgages 

Limited. These mortgages were transferred to a securitisation vehicle, Burlington Mortgages No. 1 DAC “Burlington”. In order to fund 

the acquired mortgages, Burlington issued twelve classes of notes to EBS d.a.c. and Haven in the same proportion as the mortgages 

securitised. The transferred mortgages have not been derecognised as the Group retains substantially all the risks and rewards of 

ownership and continue to be reported in the Group’s financial statements. Burlington is consolidated into the Group’s financial statements 

with all the notes being eliminated on consolidation. At 31 December 2020, the carrying amount of the transferred financial assets which the 

Group continues to recognise is € 3.7 billion (fair value is € 3.8 billion) and the carrying amount of the associated liabilities is Nil. 

Arising from the acquisition of EBS on 1 July 2011, the Group has control of the following special purpose entities which had previously been 

set up by EBS: Emerald Mortgages No. 5 d.a.c. and Mespil 1 RMBS d.a.c.

Emerald Mortgages No. 5 d.a.c. 

Following the repurchase by EBS d.a.c. of the mortgage portfolio and the redemption of outstanding bonds in 2019, a liquidator was 

appointed to the company on 11 December 2019 and this process is expected to conclude in early 2021. (The bonds issued by Emerald 5 to 

EBS d.a.c. were not shown in the Group’s financial statements as they were eliminated on consolidation previously). 

Mespil 1 RMBS d.a.c. 

Following the repurchase by EBS d.a.c. and Haven Mortgages Limited of the mortgage portfolio and the redemption of outstanding bonds in 

2019, a liquidator was appointed to the company on 5 December 2019 and this process is expected to conclude in early 2021. (The bonds 

issued by Mespil 1 RMBS d.a.c. to EBS d.a.c. were not shown in the Group’s financial statements, as these bonds were eliminated on 

consolidation).

AIB Group plc Annual Financial Report 2020Financial Statements123456328

45  Off-balance sheet arrangements and transferred financial assets (continued)
The following table summarises at 31 December 2020 and 2019, the carrying value and fair value of financial assets which did not qualify 

for derecognition together with their associated financial liabilities

Sale and repurchase agreements/similar products

Covered bond programmes

Residential mortgage backed

Carrying 
amount of 
transferred 
assets
€ m
3,039 (1)(2)

Carrying 
amount of 
associated 
liabilities 
€ m
210 (1)

Fair 
value of 
transferred 
assets
€ m

Fair 
value of 
associated 
liabilities
€ m

3,039 

210 

2020

Net fair  
value  
position

€ m

2,829 

3,184 (3)

2,275 (4)

3,314 

2,327 

987 

Sale and repurchase agreements/similar products

5,222(1)(2)

–(1)

5,222

–

Carrying 
amount of 
transferred 
assets
€ m

Carrying 
amount of 
associated 
liabilities 
€ m

Fair 
value of 
transferred 
assets
€ m

Fair 
value of 
associated 
liabilities
€ m

2019

Net fair  
value  
position

€ m

5,222

Covered bond programmes

Residential mortgage backed

4,599(3)

3,025(4)

4,698

3,104

1,594

(1)See notes 31 and 32.
(2)Includes € 2,813 million of assets pledged in relation to securities lending arrangements (2019: € 5,205 million).
(3) The asset pools of € 15 billion (2019: € 18 billion) in the covered bond programme have been apportioned on a pro-rata basis in relation to the value of bonds 
held by external investors and those held by the Group companies. The € 3,184 million (2019: € 4,599 million) above refers to those assets apportioned to 

external investors.

(4) Included in ‘Bonds and other medium term notes’ issued by subsidiaries (note 33).

AIB Group (UK) p.l.c. Pension Scheme interest in the AIB PFP Scottish Limited Partnership 
In December 2013, the Group agreed with the Trustee of the AIB UK Defined Benefit Pension Scheme (“the UK scheme”) a restructure of 

the funding of the deficit in the UK scheme. 

The Group established a pension funding partnership, AIB PFP Scottish Limited Partnership (“SLP”) under which a portfolio of loans 

were transferred to the SLP from another Group entity, AIB UK Loan Management Limited (“UKLM”) for the purpose of ring-fencing the 

repayments on these loans to fund future deficit payments of the UK scheme. 

Assets ring–fenced for this purpose entitled the UK Scheme to expected annual payments in the range of £ 15 million to £ 35 million per 

annum from 2016 until 2032, with a potential termination payment in 2032 of up to £ 60 million. Following the approval of the 2017 triennial 

valuation in May 2019, the annual payments were set at £ 15 million per annum, commencing 1 January 2019. However, this funding plan 

was replaced in December 2019, as part of the de-risking of the UK scheme (note 30). Under this funding arrangement, the Group expects 

to make further payments of £ 18.5 million each year during 2021 to 2023, with the final balancing payment, which is currently expected to 

be c. £ 50 million, to be made in 2024/early 2025.

The general partner in the partnership, AIB PFP (General Partner) Limited which is an indirect subsidiary of Allied Irish Banks, p.l.c., has 

controlling power over the partnership. In addition, the majority of the risks and rewards will be borne by the Group as the pension scheme 

has a priority right to the cash flows from the partnership, such that the variability in recoveries is expected to be borne by the Group 

through UKLM’s junior partnership interest. As UKLM continues to bear substantially all the risks and rewards of the loans, the loans are not 

derecognised from UKLM’s balance sheet and accordingly, the Group has determined that the SLP should be consolidated into the Group.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements329

45  Off-balance sheet arrangements and transferred financial assets (continued)
(ii)   Transferred financial assets derecognised in their entirety but the Group retains some continuing involvement
AIB has a continuing involvement in transferred financial assets where it retains any of the risks and rewards of ownership of the transferred 

financial assets. Set out below are transactions in which AIB has a continuing involvement in assets transferred. 

Pension scheme
On 31 July 2012, AIB entered into a Contribution Deed with the Trustee of the AIB Group Irish Pension Scheme (‘the Irish Scheme’), 

whereby it agreed to make contributions to the scheme to enable the Trustee ensure that the regulatory Minimum Funding Standard position 

of non-pensioner members of the pension scheme was not affected by the agreed early retirement scheme. These contributions amounting 

to € 594 million were settled through the transfer to the Irish Scheme of interests in an SPE owning loans and advances previously 

transferred at fair value from the Group. The loans and advances were derecognised in the Group’s financial statements as all of the risks 

and rewards of ownership had transferred.

A subsidiary company of the Group was appointed as a service provider for the loans and advances transferred. Under the servicing 

agreement, the Group subsidiary company collects the cash flows on the transferred loans and advances on behalf of the pension scheme 

in return for a fee. The fee is based on an annual rate of 0.125% of the principal balance outstanding of all transferred loans and advances 

on the last day of each calendar month. The Group has not recognised a servicing asset/liability in relation to this servicing arrangement as 

the fee is considered to be a market rate. Under the servicing agreement, the Irish Scheme has the right to replace the Group subsidiary 

company as the service provider with an external third party. In 2020, the Group recognised € 0.6 million (cumulative € 8.2 million) (2019: 

€ 0.7 million (cumulative € 7.6 million)) in the income statement for the servicing of the loans and advances transferred.

NAMA
During 2010 and 2011, AIB transferred financial assets with a net carrying value of € 15,428 million to NAMA. All assets transferred were 

derecognised in their entirety.

As part of this transaction, the Group has provided NAMA with a series of indemnities relating to the transferred assets. Also, on the 

dissolution or restructuring of NAMA, the Irish Minister for Finance (‘the Minister’) may require a report and accounts to be prepared. 

If NAMA reports an aggregate loss since its establishment and this is unlikely to be made good, the Minister may impose a surcharge 

on the participating institution. This will involve apportioning the loss on the participating institution, subject to certain restrictions, on the 

basis of the book value of the assets transferred by the institution in relation to the total book value of assets transferred by all participating 

institutions. At this stage, it is not possible to quantify the exposure to loss, if any, which may arise on the dissolution or restructuring of 

NAMA.

In addition, the Group was appointed by NAMA as a service provider for the loans and advances transferred, for which it receives a fee. 

The fee is based on the lower of actual costs incurred or 0.1% of the value of the financial assets transferred. The Group has not recognised 

a servicing asset/liability in relation to this servicing arrangement. In 2020, the Group recognised € 2 million (cumulative € 96 million) 

(2019: € 3 million (cumulative € 94 million)) in the income statement for the servicing of financial assets transferred to NAMA.

AIB Group plc Annual Financial Report 2020Financial Statements123456330

46  Classification and measurement of financial assets and financial liabilities
Financial assets and financial liabilities are measured on an ongoing basis either at fair value or at amortised cost. The accounting policy for 

financial assets in note 1 (l) and financial liabilities in note 1 (m), describes how the classes of financial instruments are measured, and how 

income and expenses, including fair value gains and losses, are recognised.

The following table analyses the carrying amounts of the financial assets and financial liabilities by measurement category and by statement 
of financial position heading at 31 December 2020 and 2019.

At fair value through 
profit or loss

At fair value through other
comprehensive income

At amortised cost

2020

Total

Mandatorily

Debt
investments

Equity
investments

€ m

€ m

€ m

Cash flow
hedge 
derivatives
€ m

Loans
and
advances
€ m

Other

€ m

€ m

Financial assets

Cash and balances at central banks

Items in course of collection

Derivative financial instruments

Loans and advances to banks

Loans and advances to customers

Investment securities

Other financial assets

Financial liabilities

Deposits by central banks and banks

Customer accounts

Derivative financial instruments

Debt securities in issue

Subordinated liabilities and
other capital instruments

Other financial liabilities

Financial assets

Cash and balances at central banks

Items in course of collection

Derivative financial instruments

Loans and advances to banks

Loans and advances to customers

Investment securities

Other financial assets

Financial liabilities

Deposits by central banks and banks

Customer accounts

Derivative financial instruments

Debt securities in issue

Subordinated liabilities and
other capital instruments

Other financial liabilities

– 

– 
868(2)

– 

75 

201 

– 

– 

– 

– 

– 

– 

15,675 

– 

1,144 

15,675 

– 

– 
1,087(3)

– 

– 

– 

1,087 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

556 

– 

– 

– 

– 

24,932 

618(1)

25,550 

43 

– 

1,799 

56,870 

– 

– 

– 

– 

43 

1,424 

1,799 

56,945 

– 

– 

3,603 

19,479 

365 

365 

556 

83,644 

4,586  105,605 

– 

– 

114 

– 

– 

– 

114 

– 

– 

– 

– 

– 

– 

– 

4,690 

4,690 

81,972 

81,972 

– 

5,450 

1,201 

5,450 

1,550 

1,550 

970 

970 

94,632 

95,833 

€ m

€ m

€ m

€ m

€ m

€ m

2019

€ m

 – 

 – 
 783(2)
 – 

 77 

 357 

 – 

 – 

 – 

 – 

 – 

 – 

 15,881 

 – 

 1,217

 15,881 

–

–

1,074(3)

–

–

–

1,074

–

–

–

–

–

–

–

 – 

 – 

 – 

 – 

 – 

 458 

 – 

 458 

–

–

–

–

–

–

–

 – 

 – 

 488 

 – 

 – 

 – 

 – 

 11,323 

659(1)

11,982

 57 

 – 

 1,478 

 60,811 

–

–

–

–

 – 

 – 

635

890

57

1,271

1,478

60,888

17,331

890

 488 

 73,669 

2,184

93,897

–

–

123

–

–

–

123

–

–

–

–

–

–

–

823

823

71,803

71,803

–

6,831

1,299

1,004

1,197

6,831

1,299

1,004

81,760

82,957

(1)Comprises cash on hand.
(2)Held for trading € 650 million (2019: € 592 million) and fair value hedges € 218 million (2019: € 191 million).
(3)Held for trading € 646 million (2019: € 771 million) and fair value hedges € 441 million (2019: € 303 million).

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements331

47  Fair value of financial instruments
The term ‘financial instruments’ includes both financial assets and financial liabilities. The fair value of a financial instrument is the price that 
would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement 
date in the principal market, or in its absence, the most advantageous market to which the Group has access at that date. The Group’s 
accounting policy for the ‘determination of fair value of financial instruments’ is set out in note 1 accounting policy (o).

The valuation of financial instruments, including loans and advances, involves the application of judgement and estimation. Market and 
credit risks are key assumptions in the estimation of the fair value of loans and advances. The Group has estimated the fair value of its 
loans to customers taking into account market risk and the changes in credit quality of its borrowers. 

Fair values are based on observable market prices where available, and on valuation models or techniques where the lack of market 
liquidity means that observable prices are unavailable. The fair values of financial instruments are measured according to the following fair 
value hierarchy that reflects the observability of significant market inputs:
Level 1 – financial assets and liabilities measured using quoted market prices from an active market (unadjusted);
Level 2 –  financial assets and liabilities measured using valuation techniques which use quoted market prices from an active market or 

measured using quoted market prices unadjusted from an inactive market; and

Level 3 – financial assets and liabilities measured using valuation techniques which use unobservable market inputs.

All financial instruments are initially recognised at fair value. Financial instruments held for trading, those whose contractual terms do not 
give rise on specified dates to cash flows that are solely payments of principal and interest (“SPPI”), and financial instruments in fair value 
hedge relationships are subsequently measured at fair value through profit or loss. Financial assets in a held-to-collect-and-sell business 
model which pass the SPPI test and cash flow hedge derivatives are subsequently measured at fair value through other comprehensive 
income (“FVOCI”). 

All valuations are carried out within the Finance function and valuation methodologies are validated by the independent Risk function within 
the Group. 

Readers of these financial statements are advised to use caution when using the data in the following tables to evaluate the Group’s 
financial position or to make comparisons with other institutions. Fair value information is not provided for items that do not meet the 
definition of a financial instrument. These items include intangible assets such as the value of the branch network and the long term 
relationships with depositors, premises and equipment and shareholders’ equity. These items are material and accordingly, the fair value 
information presented does not purport to represent, nor should it be construed to represent, the underlying value of the Group as a going 
concern at 31 December 2020.

The methods used for calculation of fair value in 2020 are as follows:

Financial instruments measured at fair value in the financial statements
Trading portfolio financial instruments
The fair value of trading debt securities, together with quoted equity shares is based on quoted prices or bid/offer quotations sourced from 

external securities dealers, where these are available on an active market. Where securities and equities are traded on an exchange, 

the fair value is based on prices from the exchange.

Derivative financial instruments
Where derivatives are traded on an exchange, the fair value is based on prices from the exchange. The fair value of over-the-counter 
derivative financial instruments is estimated based on standard market discounting and valuation methodologies which use reliable 

observable inputs including yield curves and market rates. These methodologies are implemented by the Finance function and validated 

by the Risk function. Where there is uncertainty around the inputs to a derivatives’ valuation model, the fair value is estimated using inputs 

which provide the Group’s view of the most likely outcome in a disposal transaction between willing counterparties in a functioning market. 

Where an unobservable input is material to the outcome of the valuation, a range of potential outcomes from favourable to unfavourable is 

estimated. 

Counterparty valuation adjustment (“CVA”) and Funding valuation adjustment (“FVA”) are applied to all uncollateralised over-the-counter 
derivatives. The combination of CVA and FVA is referred to as XVA.

CVA is calculated as: Expected positive exposure (“EPE”) multiplied by probability of default (“PD”) multiplied by loss given default (“LGD”). 
EPE profiles are generated at a counterparty netting set through simulation. PDs are derived from market based credit default swaps 
(“CDS”) information. As most counterparties do not have a quoted CDS, PDs are derived by mapping each counterparty to an index CDS 
credit grade. LGDs are based on the specific circumstances of the counterparty and take into account valuation of offsetting security, where 
applicable. For smaller exposures where security valuations are not individually assessed, an LGD of 60% is applied 2019: 60%).

AIB Group plc Annual Financial Report 2020Financial Statements123456332

47  Fair value of financial instruments (continued)
FVA is calculated as: Expected exposure (“EE”) multiplied by funding spread (“SF”) multiplied by counterpart survival probability (1-PD). 

EE profiles (net of expected positive and negative exposures) are generated at a counterparty netting set through simulation. Funding 

spreads used are an average implied by CDSs for the Group’s most active external derivative counterparties. The rationale in applying 

these spreads is to best estimate the FVA which a counterparty would apply in a transaction to close out the Group’s existing positions. 

The application of FVA, while an overall negative adjustment, contains within it the benefit of own credit. 

Within the range of estimates and fair value sensitivity measurements, a favourable and an adverse scenario have been selected for PDs 

and LGDs for CVA. The favourable/adverse scenario for customer PDs are (i) a single rating upgrade and (ii) a single rating downgrade, 

respectively. Customer LGDs are shifted according to estimates of improvement in value of security compared with potential derivatives 

market values. Within the combination of LGD and PD, both are shifted together yielding positive and negative valuations which are 

disclosed as potential alternative valuations on page 338. For FVA, a favourable scenario is the use of the bond yields of the Group’s most 

active derivative counterparties while an adverse scenario is a downgrade in the CDS of the reference entities used to derive funding 

spreads. 

Investment securities
The fair value of investment securities has been estimated based on expected sale proceeds. The expected sale proceeds are based on 

bid prices which have been analysed and compared across multiple sources for reliability. Where bid prices are unavailable, fair values 

are estimated by valuation techniques using observable market data for similar instruments. Where there is no market data for a directly 

comparable instrument, management judgement on an appropriate credit spread to similar or related instruments with market data available 

is used within the valuation technique. This is supported by cross referencing other similar or related instruments.

Loans and advances to customers
The Group provides lending facilities of varying rates and maturities to corporate and personal customers.

Valuation techniques are used in estimating the fair value of loans, primarily using discounted cash flows and applying market rates where 

practicable and taking credit risk into account.

With regard to the above valuation techniques regarding cash flows and discount rates, a key assumption for loans and advances is that the 

carrying amount of variable rate loans (excluding mortgage products) approximates to market value. For fixed rate loans, the fair value is 

calculated by discounting expected cash flows using discount rates that reflect the interest rate risk in that portfolio.

The fair value of mortgage products, including tracker mortgages, is calculated by discounting expected cash flows using discount rates that 

reflect the interest rate/credit risk in the portfolio.

The majority of loans and advances to customers are held at amortised cost, however, the Group has a small number of loans and 

advances which are required to be measured at fair value through profit or loss (‘FVTPL’) having failed the SPPI test. The valuation 

techniques used apply equally to those held at FVTPL and those held at amortised cost.

Financial instruments not measured at fair value but with fair value information presented separately in the notes to 
the financial statements
Loans and advances to banks
The fair value of loans and advances to banks is estimated using discounted cash flows applying either market rates, where practicable, 

or rates currently offered by other financial institutions for placings with similar characteristics.

Loans and advances to customers at amortised cost
See methodology above under the heading ‘Loans and advances to customers’.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements 
333

47  Fair value of financial instruments (continued)
Deposits by central banks and banks and customer accounts
The fair value of current accounts and deposit liabilities which are repayable on demand, or which re-price frequently, approximates to their 

book value. The fair value of all other deposits and other borrowings is estimated using discounted cash flows applying either market rates, 

where applicable, or interest rates currently offered by the Group.

Subordinated liabilities and debt securities in issue
The estimated fair value of subordinated liabilities and other capital instruments, and debt securities in issue, is based on quoted prices 

where available, or where these are unavailable, are estimated using valuation techniques using observable market data for similar 

instruments. Where there is no market data for a directly comparable instrument, management judgement, on an appropriate credit spread 

to similar or related instruments with market data available, is used within the valuation technique. This is supported by cross-referencing 

other similar or related instruments. 

Other financial assets and other financial liabilities
This caption includes accrued interest receivable and payable and other receivables (including amounts awaiting settlement and accounts 

payable). The carrying amount is considered representative of fair value.

Commitments pertaining to credit-related instruments
Details of the various credit-related commitments and other off-balance sheet financial guarantees entered into by the Group are included 
in note 43. Fees for these instruments may be billed in advance or in arrears on an annual, quarterly or monthly basis. In addition, the fees 

charged vary on the basis of instrument type and associated credit risk. As a result, it is not considered practicable to estimate the fair value 

of these instruments because each customer relationship would have to be separately evaluated.

The table on the following pages sets out the carrying amount and fair value of financial instruments across the three levels of the fair value 

hierarchy at 31 December 2020 and 2019: 

AIB Group plc Annual Financial Report 2020Financial Statements123456334

47  Fair value of financial instruments (continued)

Carrying amount

Fair Value

Fair value hierarchy

€ m

Level 1
€ m

Level 2
€ m

Level 3
€ m

2020

Total
€ m

1,353 

70 

1 

75 

6,793 

1,180 

419 

6,793 

490 

– 

201 

17,375 

25,550 

43 

1,799 

30,459 

27,087 

57,546 

3,769 

365 

89,072 

1,145 

46 

1 

9 

1,201 

217 

4,473 

49,013 

20,426 

12,561 

15 

5,725 

1,639 

970 

1,353 

70 

1 

75 

6,793 

1,180 

419 

6,793 

490 

– 

201 

– 

– 

– 

– 

6,793 

1,180 

344 

6,793 

490 

– 

24 

864 

70 

1 

– 

– 

– 

75 

– 

– 

– 

– 

17,375 

15,624 

1,010 

25,550 

43 

1,799 

29,901 

26,969 

56,870 

3,603 

365 

88,230 

1,145 

46 

1 

9 

1,201 

217 

4,473 

49,013 

20,426 

12,518 

15 

5,450 

1,550 

970 

94,632 

618(1)
– 

– 

– 

– 

–

2,973 

– 

3,591 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

5,689 

1,571 

– 

7,260 

489 

– 

– 

75 

– 

– 

– 

– 

– 

– 

177 

741 

– 

43 

1,421 

30,459 

27,087 

57,546 

796 

365 

24,932 

– 

378 

– 

– 

–

– 

– 

25,310 

60,171 

1,065 

46 

1 

9 

1,121 

– 

4,278 

– 

– 

– 

– 

36 

68 

– 

80 

– 

– 

– 

80 

217 

195 

49,013 

20,426 

12,561 

15

– 

– 

970 

4,382 

83,397 

95,039 

Financial assets measured at fair value
Derivative financial instruments:

Interest rate derivatives

Exchange rate derivatives

Credit derivatives

Loans and advances to customers at FVTPL

Investment debt securities at FVOCI:

Government securities

Supranational banks and government agencies

Asset backed securities

Bank securities

Corporate securities

Equity investments at FVOCI

Equity investments at FVTPL

Financial assets not measured at fair value
Cash and balances at central banks

Items in the course of collection

Loans and advances to banks

Loans and advances to customers:

Mortgages(2)
Non-mortgages

Total loans and advances to customers

Investment debt securities measured at amortised cost

Other financial assets

Financial liabilities measured at fair value
Derivative financial instruments:

Interest rate derivatives

Exchange rate derivatives

Equity derivatives

Credit derivatives

Financial liabilities not measured at fair value
Deposits by central banks and banks:

Other borrowings

Secured borrowings

Customer accounts:

Current accounts

Demand deposits

Time deposits

Securities sold under agreements to repurchase

Debt securities in issue

Subordinated liabilities and other capital instruments

Other financial liabilities

(1)Comprises cash on hand.
(2)Includes residential and commercial mortgages.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements 
335

2019

Total
€ m

 1,230 

 36 

 5 

 77 

 7,046 

 1,034 

 328 

 6,997 

 476 

 458 

 357 

Carrying amount

Fair Value

Fair value hierarchy

€ m

Level 1
€ m

Level 2
€ m

Level 3
€ m

 1,230 

 36 

 5 

 77 

 7,046 

 1,034 

 328 

 6,997 

 476 

 458 

 357 

 – 

 – 

 – 

–

 7,046 

 1,034 

 237 

 6,997 

 476 

 – 

 46 

 783 

 36 

 5 

–

 – 

 – 

 91 

 – 

 – 

 – 

 – 

 447 

 – 

 – 

 77 

 – 

 – 

 – 

 – 

 – 

 458 

 311 

 18,044 

 15,836 

 915 

 1,293 

 18,044 

 11,982 

 57 

 1,478 

 30,972 

 29,839 

 60,811 

 635 

 890 

 75,853 

 998 

 180 

 6 

 13 

 1,197 

 529 

 294 

 40,283 

 17,742 

 13,778 

 6,831 

1,299

1,004

81,760

659(1)
 – 

 – 

 – 

 – 

 – 

 45 

 – 

 704 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 7,060 

1,281

–

8,341

 11,323 

 – 

 468 

 – 

 – 

 – 

 – 

 – 

 – 

 57 

 1,010 

 30,890 

 29,943 

 60,833 

 590 

 890 

 11,982 

 57 

 1,478 

 30,890 

 29,943 

 60,833 

 635 

 890 

 11,791 

 63,380 

 75,875 

 892 

 180 

 6 

 12 

 106 

 – 

 – 

 1 

 998 

 180 

 6 

 13 

 1,090 

 107 

 1,197 

 178 

 294 

 – 

 – 

 – 

 36 

84

–

592

 351 

–

 40,283 

 17,742 

 13,813 

 – 

–

1,004

73,193

 529 

 294 

 40,283 

 17,742 

 13,813 

 7,096 

1,365

1,004

82,126

47  Fair value of financial instruments (continued)

Financial assets measured at fair value
Derivative financial instruments:

Interest rate derivatives

Exchange rate derivatives

Equity derivatives

Loans and advances to customers at FVTPL

Investment debt securities at FVOCI:

Government securities

Supranational banks and government agencies

Asset backed securities

Bank securities

Corporate securities

Equity investments at FVOCI

Equity investments at FVTPL

Financial assets not measured at fair value
Cash and balances at central banks

Items in the course of collection

Loans and advances to banks

Loans and advances to customers:

Mortgages(2)
Non-mortgages

Total loans and advances to customers

Investment debt securities measured at amortised cost

Other financial assets

Financial liabilities measured at fair value
Derivative financial instruments:

Interest rate derivatives

Exchange rate derivatives

Equity derivatives

Credit derivatives

Financial liabilities not measured at fair value
Deposits by central banks and banks:

Other borrowings

Secured borrowings

Customer accounts:

Current accounts

Demand deposits

Time deposits

Debt securities in issue

Subordinated liabilities and other capital instruments

Other financial liabilities

(1)Comprises cash on hand.
(2)Includes residential and commercial mortgages.

AIB Group plc Annual Financial Report 2020Financial Statements123456 
336

47  Fair value of financial instruments (continued)
Significant transfers between Level 1 and Level 2 of the fair value hierarchy
There were no significant transfers between Level 1 and Level 2 of the fair value hierarchy for the years ended 31 December 2020 
and 2019. 

Reconciliation of balances in Level 3 of the fair value hierarchy
The following table shows a reconciliation from the opening balances to the closing balances for fair value measurements in Level 3 of the 
fair value hierarchy:

Financial assets

Loans and 
advances 
at FVTPL

Equities
at 
FVTPL

2020

Financial liabilities

Total

Derivatives

Total

Derivatives

€ m

447 

– 

42 

– 

42 

– 

– 

– 

– 

– 

– 

489 

€ m

 359 

 – 

 88 

 – 

 88 

 – 

 – 

 – 

 – 

 – 

 – 

 447 

At 1 January 2020
Transfers into/out of level 3(1)

Total gains or (losses) in:

Profit or loss:

Net trading income

Net change in FVTPL

Other comprehensive income:

Net change in fair value of
investment securities

Net change in fair value of

cash flow hedges

Purchases/additions

Sales/disposals

Cash received:

Principal

At 31 December 2020

At 1 January 2019
Transfers into/out of level 3(1)

Total gains or (losses) in:

Profit or loss:

Net trading income

Net change in FVTPL

Other comprehensive income:

Net change in fair value of
investment securities

Net change in fair value of

cash flow hedges

Purchases/additions

Sales/disposals

Cash received:

Principal

At 31 December 2019

Investment
securities

Debt

€ m

Equities
at FVOCI
€ m

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

– 

€ m

9

(9)

–

–

–

–

–

–

–

–

–

–

458 

– 

– 

– 

– 

(21)

– 

(21)

– 

(437)

– 

– 

€ m

468

–

–

–

–

(10)

–

(10)

–

–

–

458

€ m

77 

– 

– 

41 

41 

– 

– 

– 

– 

– 

(43)

75 

€ m

147

–

–

66

66

–

–

–

5

(54)

(87)

77

€ m

311 

– 

€ m

1,293 

– 

– 

29 

29 

– 

– 

– 

30 

(193)

– 

177 

€ m

236

1

–

72

72

–

–

–

26

(24)

–

311

42 

70 

112 

(21)

– 

(21)

30 

(630)

(43)

741 

€ m

1,219

(8)

88

138

226

(10)

–

(10)

31

(78)

(87)

1,293

€ m

107 

– 

(27)

– 

(27)

– 

– 

– 

– 

– 

– 

80 

€ m

122

–

(15)

–

(15)

–

–

–

–

–

–

€ m

107 

– 

(27)

– 

(27)

– 

– 

– 

– 

– 

– 

80 

2019

€ m

122

–

(15)

–

(15)

–

–

–

–

–

–

107

107

(1) Transfers between levels of the fair value hierarchy are recognised at the end of the reporting period during which the change occurred.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements337

47  Fair value of financial instruments (continued)
The table below sets out the total gains or losses included in profit or loss that is attributable to the change in unrealised gains or losses 

relating to those assets and liabilities held at 31 December 2020 and 2019:

Net trading income – gains

Gains on equity investments at FVTPL

Gains on loans and advances at FVTPL

2020
€ m

89 

23 

– 

112 

2019
€ m

155 

70 

1 

226 

Significant unobservable inputs
The table below sets out information about significant unobservable inputs used in measuring financial instruments categorised as Level 3 in 

the fair value hierarchy:

Fair value

2020
€ m

2019

€ m Valuation
technique

Asset
Liability

489 
80 

 447  CVA
 107 

Range of estimates

Significant
unobservable
input
LGD

PD

31 December 
2020

58% – 74%
(Base 68%)

0.4% – 1.9%

31 December 
2019

43% – 63%
(Base 53%)

0.2% – 0.7%

(Base 0.9%, 1 year PD)

(Base 0.4%, 1 year PD)

Asset

n/a

458 Discounted 

Discount rate

cash flows

n/a
n/a

FVA

Funding spreads

(0.2%) to 0.3%

(0.2%) to 0.3%

1% – 4% 
(Base 1.94%)

Asset

Asset

31

75

171 Quoted market 
price (to which 
a discount has 
been applied)

77 Discounted 
cash flows*

Collateral 
values

Final 
conversion rate

Discount on 
market value

Collateral 
changes

0% – 90%

0% – 75%

(1)% – 5%

(1%) – 7%

n/a

n/a

Financial
instrument

Uncollateralised
customer
derivatives

NAMA
subordinated
bonds

Visa Inc.
Series B
Preferred
Stock

Loans and
advances to
customers
measured at
FVTPL

*Expected cash flows discounted at market rates, taking into consideration the fair value of collateral where relevant.

Uncollateralised customer derivatives
The fair value measurement sensitivity to unobservable inputs at 31 December 2020 ranges from (i) negative € 38 million to positive 

€ 19 million for CVA (31 December 2019: negative € 29 million to positive € 14 million) and (ii) negative € 7 million to positive € 3 million for 

FVA (31 December 2019: negative € 7 million to positive € 5 million).

A number of other derivatives are subject to valuation methodologies which use unobservable inputs. As the variability of the valuation is not 

greater than € 1 million in any individual case or collectively, the detail is not disclosed here.

NAMA subordinated bonds
In early 2020, the NAMA subordinated bonds were fully redeemed. The fair value measurement sensitivity to unobservable discount rates at 
31 December 2019 ranged from negative € 2 million to positive € 1 million.

Visa Inc. Series B Preferred Stock
In June 2016, the Group received Series B Preferred Stock in Visa Inc. with a fair value of € 65 million as part consideration for its holding of 
shares in Visa Europe. The preferred stock is convertible into Class A Common Stock of Visa Inc. over time, with the first partial conversion 
occurring in 2020. The remaining conversion is subject to certain Visa Europe litigation risks that may affect the ultimate conversion rate. 
In addition, the stock, being denominated in US dollars, is subject to foreign exchange risk.
 – Valuation technique: Quoted market price of Visa Inc. Class A Common Stock to which a discount has been applied for the illiquidity 
and the conversion rate variability of the preferred stock of Visa Inc. 80% haircut (2019: 41%). This was converted at the year end 

exchange rate.

 – Unobservable input: Final conversion rate of Visa Inc. Series B Preferred Stock into Visa Inc. Class A Common Stock.
 – Range of estimates: Estimates range from (a) no discount for conversion rate variability with a discount for illiquidity only; to (b) 90% 

discount for conversion rate variability.

AIB Group plc Annual Financial Report 2020Financial Statements123456 
 
338

47  Fair value of financial instruments (continued)
Loans and advances to customers measured at FVTPL
The fair value measurement sensitivity to unobservable collateral values and interest rates ranges from negative € 1 million to positive 

€ 4 million at 31 December 2020 (31 December 2019: negative € 1 million to positive € 5 million).

Fair value is applied in respect of secondary facilities arising on restructured loans subject to forbearance measures, on the likelihood that 

additional cash flows, in excess of their primary facilitates, will be received from customers. Given the significant uncertainty with regard to 

such cash flows, the Group does not attribute a fair value unless it is reasonably certain that this value will be realised.

Sensitivity of Level 3 measurements
The implementation of valuation techniques involves a considerable degree of judgement. While the Group believes its estimates of fair 

value are appropriate, the use of different measurements or assumptions could lead to different fair values. The following table sets out the 

impact of using reasonably possible alternative assumptions in the valuation methodology at 31 December 2020 and 2019:

Classes of financial assets

Derivative financial instruments

Investment securities – equity

Loans and advances to customers measured at FVTPL

Total

Classes of financial liabilities

Derivative financial liabilities

Total

Classes of financial assets

Derivative financial instruments

Investment securities – equity

Loans and advances to customers measured at FVTPL

Total

Classes of financial liabilities

Derivative financial liabilities

Total

Level 3

2020

Effect on income 
statement

Effect on other 
comprehensive income

Favourable Unfavourable
€ m

€ m

Favourable Unfavourable
€ m

€ m

20 
46 (1)

4 

70 

2 

2 

(43)
(15)(1)

(1)

(59)

(2)

(2)

– 

–

– 

– 

–

–

– 

–

– 

– 

–

–

2019

Level 3

Effect on income 
statement

Effect on other 
comprehensive income

Favourable
€ m

Unfavourable
€ m

Favourable
€ m

Unfavourable
€ m

19
46(1)

5

70

–

–

(37)
(99)(1)

(1)

(137)

–

–

–

1

–

1

–

–

–

(2)

–

(2)

–

–

(1) Relates to a significant equity investment, the carrying value of which was € 31 million at 31 December 2020 (2019: € 171 million). Sensitivity information has 

not been provided for other equities as the portfolio comprises several investments, none of which is individually material.

Day 1 gain or loss:
No difference existed between the fair value at initial recognition of financial instruments and the amount that was determined at that date 

using a valuation technique incorporating significant unobservable data.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements339

48  Cash and cash equivalents
For the purposes of the statement of cash flows, cash and cash equivalents comprise the following balances with less than three months 

maturity from the date of acquisition:

Cash and balances at central banks

Loans and advances to banks(1)(2)

Total

2020
€ m

25,550 

1,009 

26,559 

2019
€ m

11,982 

941 

12,923 

(1)Included in ‘Loans and advances to banks’ total of € 1,799 million (2019: € 1,478 million) set out in note 21. 
(2)Includes € 4 million relating to restricted balances held in trust in respect of certain payables which are included in ‘Other liabilities’ (note 35). 

Cash and balances at central banks (net of ECL allowance of Nil) comprise:

Central Bank of Ireland 

Bank of England

Federal Reserve Bank of New York

Other (cash on hand)

Total

2020
€ m

19,256 

5,522 

154 

618 

2019
€ m

6,953 

4,094 

276 

659 

25,550 

11,982 

The Group is required to hold minimum reserve balances with the Central Bank of Ireland. For details see page 348.

The Group is also required by law to maintain reserve balances with the Bank of England. At 31 December 2020, these amounted to 

€ 378 million (31 December 2019: € 468 million).

There are certain regulatory restrictions on the ability of subsidiaries to transfer funds to the parent company in the form of cash dividends, 

loans or advances. The impact of such restrictions is not expected to have a material effect on the Group’s ability to meet its cash 

obligations.

AIB Group plc Annual Financial Report 2020Financial Statements123456340

49  Statement of cash flows
Non-cash and other items included in profit before taxation

Non-cash items

Profit on disposal of property

Net gain/(loss) on derecognition of financial assets measured at amortised cost

Dividends received from equity investments

Dividends received from associated undertakings

Associated undertakings

Net credit impairment charge

Change in other provisions 

Retirement benefits – defined benefit expense 

Depreciation, amortisation and impairment 

Interest on subordinated liabilities and other capital instruments 

Interest on debt securities – MREL

Gain on disposal of investment securities

Loss on termination of hedging swaps 

Amortisation of premiums and discounts 

Net gain on equity investments at FVTPL

Net gain on loans and advances to customers at FVTPL

Change in prepayments and accrued income

Change in accruals and deferred income 

Effect of exchange translation and other adjustments(1)

Total non-cash items 

Contributions to defined benefit pension schemes 

Dividends received on equity investments

Total other items 

Non-cash and other items for the year ended 31 December

Change in operating assets(1)
Change in items in course of collection

Change in derivative financial instruments

Change in loans and advances to banks

Change in loans and advances to customers 

Change in other assets

Change in operating liabilities(1)
Change in deposits by central banks and banks 

Change in customer accounts

Change in debt securities in issue 

Change in notes in circulation

Change in other liabilities

2020
 € m  

– 

(24)

(26)

– 

(15)

1,532 

80 

5 

315 

45 

97 

(17)

17 

66 

(45)

– 

22 

(83)

120 

2,089

(36)

26 

(10)

2,079

2020
 € m 

14 

(13)

(285)

1,782

484 

1,982

2020
 € m  

3,903 

10,931 

(1,250)

(68)

(212) 

13,304

2019
€ m 

(21)

48 

(26)

(27)

(20)

106 

425 

11 

246 

33 

84 

(93)

48 

62 

(70)

(1)

93 

(17)

(84)

797 

(43)

26 

(17)

780 

2019
€ m 

17 

(63)

219 

(72)

146 

247 

2019
 € m  

(65)

3,504 

(565)

(100)

(193)

2,581 

(1)The impact of foreign exchange translation for each line of the statement of financial position is removed in order to show the underlying cash impact.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements341

50  Related party transactions
Related parties in the Group include the parent company, AIB Group plc, subsidiary undertakings including their non-controlling interests, 
associated undertakings, joint arrangements, post-employment benefits, Key Management Personnel and connected parties. The Irish 
Government is also considered a related party by virtue of its effective control of AIB. The immediate holding company and controlling party 
is AIB Group plc with its registered office at 10 Molesworth Street, Dublin 2. 

(a) Transactions with subsidiary undertakings
AIB Group plc is the ultimate parent company of the Group. Banking transactions between the parent company and its subsidiaries and 
between subsidiaries are entered into in the normal course of business. These include loans, deposits, provision of derivative contracts, 
foreign currency contracts and the provision of guarantees on an ‘arm’s length basis’. In 2020, reviews were completed of pricing 
arrangements between Allied Irish Banks, p.l.c. and certain Irish subsidiaries, and between certain Irish subsidiaries. Arising from these 
reviews, new pricing agreements were signed and implemented during 2020. The new agreements reflect revised OECD guidelines on 
transfer pricing, which are the internationally accepted principles in this area, and take account of the functions, risks and assets involved. 
Details of related party transactions and balances between AIB Group plc and its subsidiaries are set out in note k to AIB Group plc 
Company financial statements. In accordance with IFRS 10, ‘Consolidated Financial Statements’, transactions between the parent company 
and its subsidiaries and between subsidiaries have been eliminated on consolidation. 

(b) Associated undertakings and joint arrangements
From time to time, the Group provides certain banking and financial services for associated undertakings. These transactions are made in 
the ordinary course of business on substantially the same terms, including interest rates and collateral, as those prevailing at the time for 
comparable transactions with other persons and do not involve more than the normal risk of collectability or present other unfavourable 
features. Details of loans to associates are set out in note 22 to the consolidated financial statements, while deposits from associates are 
set out in note 31.

(c) Non-controlling interests
The Group has accepted a deposit from the non-controlling interests in a subsidiary which is detailed in note 40.

(d) Provision of banking and related services and funding to Group Pension schemes
The Group provides certain banking and financial services including money transmission services for the AIB Group Pension schemes. 

Such services are provided in the ordinary course of business, on substantially the same terms, including interest rates, as those prevailing 

at the time for comparable transactions with other persons.

During 2013, the Group established a pension funding partnership, AIB PFP Scottish Limited Partnership (“SLP”) in the UK. Following this, 

a subsidiary of Allied Irish Banks, p.l.c. transferred loans to the SLP for the purpose of ring-fencing the repayments of these loans to fund 

future deficit payments of the AIB UK Defined Benefit Pension Scheme (note 45). 

During 2012, AIB agreed to make certain contributions to the pension scheme which were settled through the transfer to the AIB Group Irish 

Pension Scheme of interests in a special purpose entity owning loans and advances previously transferred at fair value from the Group. 

A subsidiary of AIB was appointed as a service provider for the loans and advances transferred in return for a servicing fee at a market rate 

(note 45).

AIB Group plc Annual Financial Report 2020Financial Statements123456 
342

50  Related party transactions (continued)
(e) IAS 24 Related Party Disclosures
The following disclosures are made in accordance with the provisions of IAS 24 Related Party Disclosures. Under IAS 24, Key Management 

Personnel (“KMP”) are defined as comprising Executive and Non-Executive Directors together with Senior Executive Officers, namely, the 

members of the Executive Committee (see pages 56 and 57). At 31 December 2020, the Group had 17 KMP (2019: 20 KMP).

(i) Compensation of Key Management Personnel
Details of compensation paid to KMP are provided below. The figures shown include the figures separately reported in respect of Directors’ 

remuneration on pages 205 to 207.

Short term compensation(1)

Post-employment benefits(2)

Termination benefits

Total

2020
€ m

5.9

0.9

– 

6.8

2019
€ m

6.1

0.7

– 

6.8

(1) Comprises (a) in the case of Executive Directors and Senior Executive Officers: salary and a non-pensionable cash allowance in lieu of company car, medical 
insurance and other contractual benefits including, where relevant, payment in lieu of notice, and (b) in the case of Non-Executive Directors: Directors’ fees 

and travel and subsistence expenses incurred in the performance of the duties of their office, which are paid by the Group.

(2) Comprises payments to defined benefit or defined contribution pension schemes, in accordance with actuarial advice, to provide post-retirement pensions. 

The Group’s defined benefit pension schemes closed to future accrual with effect from 31 December 2013 and all employee pension benefits have accrued on 

the basis of defined contributions since that date.

(ii)  Transactions with Key Management Personnel
Loans to KMP and their close family members are made in the ordinary course of business on substantially the same terms, including 

interest rates and collateral, as those prevailing at the time for comparable transactions with other persons of similar standing not connected 

with the Group, and do not involve more than the normal risk of collectability or present other unfavourable features. Loans to Directors and 

Senior Executive Officers are made on terms available to other employees in the Group generally, in accordance with established policy, 

within limits set on a case by case basis. 

The aggregate amounts outstanding, in respect of all loans, quasi loans and credit transactions between the Group and KMP, as defined 

above, together with members of their close families and entities controlled by them are shown in the following table:

Loans outstanding

At 1 January

Loans issued during the year

Loan repayments during the year/change of KMP/other 

At 31 December

2020
€ m

3.00

– 

(1.44)

1.56

2019
€ m

4.58

0.16

(1.74)

3.00

Total commitments outstanding refers to the total of any undrawn amounts on credit cards and/or overdraft facilities provided to KMP. 

Total commitments outstanding at 31 December 2020 were € 0.13 million (2019: € 0.16 million).

Deposit and other credit balances held by KMP and their close family members at 31 December 2020 amounted to € 2.28 million 

(2019: € 3.37 million). 

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements343

50  Related party transactions (continued)
(f) Companies Act 2014 disclosures
(i) Loans to Directors
The following information is presented in accordance with the Companies Act 2014. For the purposes of the Companies Act disclosures, 
Director means the Board of Directors and any past Directors who are Directors during the relevant period.

There were 12 Directors in office during the year, 6 of whom availed of credit facilities (2019: 11). Of the Directors who availed of credit 
facilities, 3 had balances outstanding at 31 December 2020 (2019: 7 of 11).

Details of transactions with Directors for the year ended 31 December 2020 are as follows:

Balance at
31 December 
2019
€ 000

Amounts 
advanced 
during 2020
€ 000

Amounts 
repaid 
during 2020
€ 000

Balance at  
31 December 
2020
€ 000

Tom Foley:
Loans
Overdraft/credit card*
Total

Interest charged during the year
Maximum debit balance during the year**

Colin Hunt:
Loans
Overdraft/credit card*
Total

Interest charged during the year
Maximum debit balance during the year**

Carolan Lennon:
Loans
Overdraft/credit card*
Total

Interest charged during the year
Maximum debit balance during the year**

Ann O'Brien:
Loans
Overdraft/credit card*
Total

Interest charged during the year
Maximum debit balance during the year**

Tomas O'Midheach:
Loans
Overdraft/credit card*
Total

Interest charged during the year
Maximum debit balance during the year**

– 
– 
– 

790 
10 
800 

– 
4 
4 

– 
– 
– 

361 
7 
368 

– 
– 
– 

– 
– 
– 

– 
– 
– 

– 
– 
– 

– 
– 
– 

– 
– 
– 

49 
– 
49 

– 
– 
– 

– 
– 
– 

38 
– 
38 

– 
– 
– 

– 
51 

741 
12 
753 

6 
807 

– 
13 
13 

– 
14 

– 
– 
– 

– 
1 

323 
9 
332 

9 
374 

* Amounts advanced and repaid are not shown for overdraft/credit card facilities as these are revolving in nature (i.e. they may be drawn, 
repaid and redrawn up to their limit over the course of the year).

**The maximum debit balance is calculated by aggregating the maximum debit balance drawn on each facility during the year.

Ms Helen Normoyle held an overdraft facility which was not used during the year. Mr Tom Foley held a credit card facility with the 
Group, which held an opening, closing and maximum debit balance of less than € 500 at the beginning and end of the reporting period. 
Ms Ann O’Brien held a credit card facility with the Group, which had a closing balance of less than € 500, and a maximum debit balance as 
represented in the preceding table.

Mr Brendan McDonagh, Mr Richard Pym, Mr Raj Singh, Ms Sandy Kinney Pritchard, Mr Basil Geoghegan and Ms Elaine MacLean had no 
credit facilities with the Group in 2020. 

All facilities are performing to their terms and conditions. An expected credit loss allowance of under € 500 was held on the above facilities 

at 31 December 2020. 

AIB Group plc Annual Financial Report 2020Financial Statements123456344

50  Related party transactions (continued)
(f) Companies Act 2014 disclosures (continued)
(i) Loans to Directors (continued)

Details of transactions with Directors for the year ended 31 December 2019 are as follows:

Mark Bourke:
Loans
Overdraft/credit card*
Total

Interest charged during the year
Maximum debit balance during the year**

Simon Ball:
Loans
Overdraft/credit card*
Total

Interest charged during the year
Maximum debit balance during the year**

Colin Hunt
Loans
Overdraft/credit card*
Total

Interest charged during the year
Maximum debit balance during the year**

Carolan Lennon:
Loans
Overdraft/credit card*
Total

Interest charged during the year
Maximum debit balance during the year**

Ann O'Brien:
Loans
Overdraft/credit card*
Total

Interest charged during the year
Maximum debit balance during the year**

Tomás O'Midheach:
Loans
Overdraft/credit card*
Total

Interest charged during the year
Maximum debit balance during the year**

Catherine Woods:
Loans
Overdraft/credit card*
Total

Interest charged during the year
Maximum debit balance during the year**

Balance at 
31 December 
2018
€ 000

Amounts 
advanced 
during 2019
€ 000

Amounts 
repaid 
during 2019
€ 000

Balance at  
31 December 
2019
€ 000

416
–
416

–
–
–

839
16
855

–
5
5

–
–
–

402
8
410

40
–
40

–
–
–

–
–
–

–
–
–

–
–
–

–
–
–

–
–
–

–
–
–

33
–
33

–
–
–

49
–
49

–
–
–

–
–
–

41
–
41

10
–
10

383
–
383

4
416

–
1
1

–
1

790
10
800

3
860

–
4
4

–
15

–
–
–

 – 
2

361
7
368

5
417

30
–
30

–
40

* Amounts advanced and repaid are not shown for overdraft/credit card facilities as these are revolving in nature (i.e. they may be drawn, 
repaid and redrawn up to their limit over the course of the year).
**The maximum debit balance is calculated by aggregating the maximum debit balance drawn on each facility during the year.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements345

50  Related party transactions (continued)
(f) Companies Act 2014 disclosures (continued)
(i) Loans to Directors (continued)
Mr Richard Pym had a credit card facility which was not used during the year. Ms Helen Normoyle and Mr Jim O’Hara also held overdraft 

facilities which were not used during the year. Mr Tom Foley held a credit card facility with the Group, which held an opening and closing 

balance of less than € 500 at the beginning and end of the reporting period. Ms Ann O’Brien held a credit card facility with the Group, 

which had a closing balance of less than € 500, and a maximum debit balance as represented in the preceding table.

Mr Bernard Byrne, Mr Peter Hagan, Mr Brendan McDonagh, Mr Raj Singh, Ms Sandy Kinney Pritchard, Mr Basil Geoghegan and Ms Elaine 

MacLean had no credit facilities with the Group in 2019.

An expected credit loss allowance is held for all loans and advances. Accordingly, an ECL allowance of c. € 164,000 was held on the above 

facilities at 31 December 2019.

(ii) Connected persons
The aggregate of loans to connected persons of Directors, in office during the year, at 31 December, as defined in Section 220 of the 
Companies Act 2014, are as follows (aggregate of 9 persons; 2019: 22 persons): 

Loans 

Overdraft/credit card* 

Total

Interest charged during the year

Maximum debit balance during the year**

Balance at 
31 December 
2020
€ 000

Balance at 
31 December 
2019
€ 000

369 

9 

378 

5 

426 

2,015

47

2,062

49

3,238

All facilities are performing to their terms and conditions. An expected credit loss allowance of under € 500 was held on the above facilities 
at 31 December 2020. 

* Amounts advanced and repaid are not shown for overdraft/credit card facilities as these are revolving in nature (i.e. they may be drawn, 
repaid and redrawn up to their limit over the course of the year).
**The maximum debit balance is calculated by aggregating the maximum debit balance drawn on each facility during the year.

(iii) Aggregate balance of loans and guarantees held by Directors and their connected persons
The aggregate balance of loans and guarantees held by Directors and their connected persons at 31 December 2020 represents c. 0.01% 
of the net assets of the Group (2019: c. 0.02%).

(g) Summary of relationship with the Irish Government
The Irish Government, as a result of both its investments in AIB and AIB’s participation in Government guarantee schemes became a related 
party of AIB in 2009. Following the crisis in the Irish banking sector and the stabilisation measures adopted since 2008, the involvement of 

the Irish Government in AIB and in other Irish banks has been and continues to be considerable. This involvement is outlined below. 

The Irish Government holds 71.12% of the issued ordinary share capital of AIB, accordingly, AIB is under the control of the Irish 

Government. No dividends were paid during 2020 to the Irish Government. 

AIB enters into normal banking transactions with the Irish Government and many of its controlled bodies on ‘an arm’s length’ basis. 

In addition, other transactions include the payment of taxes, pay related social insurance, local authority rates, and the payment of 

regulatory fees, as appropriate.

AIB Group plc Annual Financial Report 2020Financial Statements123456346

50  Related party transactions (continued)
(g) Summary of relationship with the Irish Government 
Rights and powers of the Irish Government and the Central Bank of Ireland
The Irish Minister for Finance (‘the Minister’) and the Central Bank of Ireland (“the Central Bank”) have significant rights and powers over the 
operations of AIB (and other financial institutions) arising from the various stabilisation measures. These stabilisation measures included the 
Credit Institutions (Eligible Institutions Guarantee) Scheme 2009, and whilst the Group no longer has any guaranteed liabilities, certain of 
the covenants of the scheme continue to apply.

These rights and powers relate to, inter alia: 

 – The acquisition of shares in other institutions;

 – Maintenance of solvency ratios and compliance with any liquidity and capital ratios that the Central Bank, following consultation with the 

Minister, may direct. The Group has provided NAMA with a series of indemnities relating to transferred assets. Any indemnity payment 
would result in an outflow of economic benefit for the Group;

 – The appointment of non-executive directors and board changes; 

 – The appointment of persons to attend meetings of various committees; 

 – Restructuring of executive management responsibilities, strengthening of management capacity and improvement of governance; 

 – Declaration and payment of dividends;

 – Restrictions on various types of remuneration; 

 – Buy-backs or redemptions by the Group of its shares;
 – The manner in which the Group extends credit to certain customer groups; and 

 – Conditions regulating the commercial conduct of AIB, having regard to capital ratios, market share and the Group’s balance sheet growth. 

In addition, various other initiatives such as strategies/codes of conduct for dealing with mortgage and other consumer/business loan arrears 
are set out in the Risk management section of this report.

The relationship of the Irish Government with AIB is outlined under the following headings:
 – Capital investments;

 – Guarantee schemes;

 – NAMA; 

 – Funding support; and

 – Relationship Framework.

There were no significant changes to the various aspects of the relationship in the year to 31 December 2020.

–  Capital investments

In the years since 2008, the Irish Government implemented a number of recapitalisation measures to support the Irish banking system 
including AIB Group. Certain of this capital invested in AIB Group has since been repaid, restructured or reorganised. There were no 

capital transactions during 2020 or 2019.

Equity holdings

The Irish Government holds 1,930,436,543 ordinary shares in AIB Group plc (71.12% of total). These shares are traded on the Euronext 

Dublin and London Stock Exchanges.

Capital contributions

In 2011, capital contributions totalling € 6.054 billion were made by the Irish State to AIB for Nil consideration. 

Issue of warrants to the Minister for Finance

As part of the 2015 Capital Reorganisation, AIB entered into a Warrant Agreement with the Minister and granted the Minister the right to 

receive warrants to subscribe for additional ordinary shares. 

Following the admission to listing on the Irish Stock Exchange (now trading as Euronext Dublin) and the London Stock Exchange, 
AIB issued warrants to the Minister on 4 July 2017 to subscribe for 271,166,685 ordinary shares of AIB representing 9.99% of the issued 
share capital. The exercise price for the warrants is 200% of the Offer Price of € 4.40 per ordinary share, the Offer Price being the 
price in euro per ordinary share which was payable under the Initial Public Offering (“IPO”). This price may be adjusted in accordance 
with the terms of the Warrant Instrument and the warrants will be capable of exercise by the holder of the warrants during the period 
commencing on 27 June 2018 and ending on 27 June 2027.

In accordance with the terms of the Warrant Agreement, no cash consideration was payable by the Minister to AIB in respect of the 
issue of the warrants.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements347

50  Related party transactions (continued)
(g) Summary of relationship with the Irish Government (continued)
–  Guarantee schemes

European Communities (Deposit Guarantee Scheme) Regulations 2015

Eligible deposits (including credit balances in current accounts, demand deposit accounts and term deposit accounts) of up to € 100,000 

per depositor per credit institution are covered under this scheme. The scheme is administered by the CBI and is funded by the credit 

institutions covered by the scheme.

Strategic Banking Corporation of Ireland Scheme

The Group, through its participation in the Strategic Banking Corporation of Ireland (SBCI) Support loan Schemes (the ‘Schemes’), 

benefits from an 80% Government guarantee against losses on qualifying finance agreements on amounts advanced under the 

Schemes. At 31 December 2020, c. € 239 million has been advanced across the following individual schemes: Future Growth Loan 

Scheme, Brexit/COVID-19 Working Capital Loan Scheme and the COVID-19 Credit Guarantee Scheme.

–  NAMA

AIB was designated a participating institution under the NAMA Act in February 2010. Under this Act, AIB transferred financial assets to 

NAMA for which it received consideration from NAMA in the form of NAMA senior bonds which were fully repaid during 2017 and NAMA 

subordinated bonds which were fully redeemed in 2020. 

The Group has provided NAMA with a series of indemnities relating to transferred assets. Any indemnity payment would result in an 

outflow of economic benefit for the Group.

Investment in National Asset Management Agency Investment d.a.c. (“NAMAIL”)
In March 2010, a then subsidiary of Allied Irish Banks, p.l.c. made an equity investment in 17 million “B” shares of NAMAIL, a special 
purpose entity established by NAMA. The total investment amounted to € 17 million, of which € 12 million was invested on behalf of 
the AIB Group Irish Pension Scheme with the remainder invested on behalf of clients. The shareholders’ agreement from March 2010 
featured a call option which entitled NAMA to repurchase the ‘B’ shares held by investors in NAMAIL. NAMA exercised this call option 
and repurchased all of the ‘B’ shares in May 2020. The consideration received for the 12 million shares held by the AIB Group Irish 
Pension Scheme was € 13.2 million (fair value at 31 December 2019: € 13 million).

–  Funding support

The Group has availed of Targeted Long Term Refinancing Operation III (“TLTRO III”) funding from the ECB, through the Central Bank 
and in September 2020 drew down € 4 billion of funding. At 31 December 2020, the amounts outstanding, totalling € 4 billion are 
included in ‘Deposits by central banks and banks’ in the table below. The term of the TLTRO III is three years with AIB having the option 
to repay after one year. The interest rate on TLTRO III is -50bps, however if certain lending targets are met, this rate will be reduced. 
See note 31 for details of collateral.

These facilities, together with other assets and liabilities with Irish Government entity counterparties, are set out below.

–  Relationship Framework

In order to comply with contractual commitments imposed on AIB in connection with its recapitalisation by the Irish State and with the 
requirements of EU state aid applicable in respect of that recapitalisation, a Relationship Framework was entered into between the 
Minister and AIB in March 2012. This provides the framework under which the relationship between the Minister and AIB is governed. 
The Relationship Framework was amended and restated on 12 June 2017. Furthermore, the AIB Group plc Relationship Framework 
was put in place on 8 December 2017 in substitution for the Relationship Framework dated 12 June 2017. Under the relationship 
frameworks, the authority and responsibility for strategy and commercial policies (including business plans and budgets) and conducting 
AIB’s day-to-day operations rest with the Board and AIB’s management team.

AIB Group plc Annual Financial Report 2020Financial Statements123456348

50  Related party transactions (continued)
(g) Summary of relationship with the Irish Government (continued)
Balances held with the Irish Government and related entities
The following table outlines the balances held at 31 December 2020 and 2019 with Irish Government entities(1) together with the highest 
balances held at any point during the year.

Assets

Cash and balances at central banks

Trading portfolio financial assets

Derivative financial instruments

Loans and advances to customers

Investment securities

Total assets

Liabilities

Deposits by central banks and banks

Customer accounts

Trading portfolio financial liabilities

Derivative financial instruments

Total liabilities

Balance

€ m

2020
Highest(2)
balance held
€ m

Balance

2019
Highest(2)

€ m

balance held
€ m

19,256 

20,791 

 6,953 

 7,934 

– 

– 

1 

7,715 

26,972 

Balance

€ m

4,000 

293 

– 

2 

4,295 

– 

3 

6 

8,263 

2020
Highest(2)
balance held
€ m

4,000 

1,094 

– 

5 

 – 

 – 

 6 

5,754

12,713

Balance

€ m

 – 

 336 

 – 

 – 

336

 43 

 5 

 6 

7,327

2019
Highest(2)

balance held
€ m

 – 

 1,050 

 34 

 4 

a

b

c

d

(1) Includes all departments of the Irish Government located in the State and embassies, consulates and other institutions of the Irish Government located outside 

the State. The Post Office Savings Bank (“POSB”) and the National Treasury Management Agency (“NTMA”) are included.

(2) The highest balance during the period, together with the outstanding balance at the year end, is considered the most meaningful way of representing the 

amount of transactions that have occurred between AIB and the Irish Government.

a  Cash and balances at the central banks represent the placements which the Group holds with the Central Bank. The Group is required 
to maintain minimum reserve balances with the Central Bank which can fluctuate due to the reserve requirement being determined on 
the basis of the institution’s average daily reserve holdings over a one month maintenance period. While the monthly average Primary 
Liquidity balance required by the Group was € 718 million at 31 December 2020 (2019: € 622 million), the balances reported reflect 
excess liquidity in the Group during the period. 
Investment securities at 31 December 2020 comprise € 7,715 million in Irish Government securities held in the normal course 
of business, and includes Euro Commercial Paper amounting to € 1,804 million (31 December 2019: € 5,296 million and NAMA 
subordinated bonds of € 458 million).

b 

c  This relates to funding received from the ECB through the Central Bank which is detailed under ‘Funding Support’ above.
d 

Includes € 130 million (2019: € 215 million) borrowed from the Strategic Banking Corporation of Ireland (“SBCI”), the ordinary share 
capital of which is owned by the Minister for Finance.

All other balances, both assets and liabilities are carried out in the ordinary course of banking business on normal terms and conditions.

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements349

50  Related party transactions (continued)
(g) Summary of relationship with the Irish Government (continued)
Local government(1)
During 2020 and 2019, AIB entered into banking transactions in the normal course of business with local government bodies. 

These transactions include the granting of loans and the acceptance of deposits, and clearing transactions.

(1) This category includes local authorities, borough corporations, county borough councils, county councils, boards of town commissioners, urban district 

councils, non-commercial public sector entities, public voluntary hospitals and schools.

Commercial semi-state bodies(1)
During 2020 and 2019, AIB entered into banking transactions in the normal course of business with semi-state bodies. These transactions 

principally include the granting of loans and the acceptance of deposits as well as derivative and clearing transactions.

(1) Semi-state bodies is the name given to organisations within the public sector operating with some autonomy. They include commercial organisations or 

companies in which the State is the sole or main shareholder.

Financial institutions under Irish Government control/significant influence
Certain financial institutions are related parties to AIB by virtue of the Government either controlling or having a significant influence over 

these institutions. The following institution is controlled by the Irish Government: 
 – Permanent tsb plc

The Government controlled entity, Irish Bank Resolution Corporation Limited (In Special Liquidation) which went into special liquidation 

during 2013, remains a related party for the purpose of this disclosure. 

In addition, the Irish Government is deemed to have significant influence over Bank of Ireland.

Transactions with these institutions are normal banking transactions entered into in the ordinary course of cash management business 

under normal business terms. The transactions constitute the short term placing and acceptance of deposits, derivative transactions, 

investment debt securities and repurchase agreements.

The following balances were outstanding in total to these financial institutions at 31 December 2020 and 2019:

Assets

Derivative financial instruments

Loans and advances to banks(1)

Investment securities

Liabilities
Deposits by central banks and banks(2)

Derivative financial instruments

2020
€ m

– 

– 

117 

– 

– 

2019
€ m

1

2

284

–

–

(1)The highest balance in loans and advances to banks amounted to € 30 million in respect of funds placed during the year (2019: € 43 million).
(2) The highest balance in deposits by central banks and banks by these financial institutions amounted to € 29 million in respect of funds received during the year 

(2019: € 48 million).

In connection with the acquisition by AIB Group of certain assets and liabilities of the former Anglo Irish Bank Corporation Limited (now Irish 

Bank Resolution Corporation Limited (in Special Liquidation) (“IBRC”)), IBRC had indemnified AIB Group for certain liabilities pursuant to 

a Transfer Support Agreement dated 23 February 2011. AIB Group had made a number of claims on IBRC pursuant to the indemnity prior 

to IBRC’s Special Liquidation on 7 February 2013. AIB Group served notice of claim and set-off on the Joint Special Liquidators of IBRC in 

relation to the amounts claimed pursuant to the indemnity and certain other amounts that were owing to AIB by IBRC as at the date of the 

Special Liquidation (c. € 81.3 million in aggregate).

While certain progress has been made in the current year, engagement continues between AIB Group and the Joint Special Liquidators in 

relation to the claim. AIB maintains its position that no financial loss is expected to occur.

AIB Group plc Annual Financial Report 2020Financial Statements123456350

50  Related party transactions (continued)
(g) Summary of relationship with the Irish Government (continued)
Irish bank levy
The bank levy is calculated based on each financial institution’s Deposit Interest Retention Tax (“DIRT”) payment in a base year. This base 

year changes every two years with 2017 being the base year for 2020. The annual levy paid by the Group for 2020 and reflected in 

operating expenses (note 12) in the income statement amounted to € 35 million (2019: € 35 million).

(h) Indemnities
The Group has indemnified the Directors of Allied Irish Banks Pensions Limited and AIB DC Pensions (Ireland) Limited, the trustees of 

the Group’s Ireland defined benefit pension scheme and defined contribution pension scheme, respectively, against any actions, claims or 

demands arising out of their actions as Directors of the trustee companies, other than by reason of wilful default.

51  Employees
The following table shows the geographical analysis of average employees for 2020 and 2019:

Average number of staff (Full time equivalents)

Ireland

United Kingdom 

United States of America

Total

The following table shows the segmental analysis of average employees for 2020 and 2019:

Retail Banking

CIB

AIB UK(1)

Group(1)(2)

Total

2020

8,305 

997 

54 

9,356 

2020

4,251 

667 

920 

3,518 

9,356 

2019

8,770 

1,026 

59 

9,855 

2019

4,686 

610 

792 

3,767 

9,855 

(1) 144 FTEs that were reported in Group are now reported in AIB UK with effect from 1 January 2020. 
(2) Group comprises wholesale treasury activities and Group control and support functions. Treasury manages the Group’s liquidity and funding positions and 

provides customer treasury services and economic research. The Group control and support functions include Business & Customer Services, Finance, Risk, 

Legal, Corporate Governance & Customer Care, Human Resources, Corporate Affairs, Strategy & Sustainability and Group Internal Audit.

The average number of employees for 2020 and 2019 set out above excludes employees on career breaks and other unpaid long term leaves. 

Actual full time equivalent numbers at 31 December 2020 were 9,193 (2019: 9,520).

52  Regulatory compliance
During the years ended 31 December 2020 and 2019, the Group and its regulated subsidiaries complied with their externally imposed 

capital ratios. 

Notes to the consolidated financial statementsAIB Group plc Annual Financial Report 2020Financial Statements53  Financial and other information

Operating ratios

Operating expenses/operating income

Other income/operating income

Rates of exchange

€/$*

Closing

Average

€/£*

Closing

Average

351

2019
%

82.1

21.8

2020
%

78.3

21.1

2020

2019

1.2271

1.1417

0.8990

0.8897

1.1234

1.1194

0.8508

0.8777

*Throughout this report, US dollar is denoted by $ and Pound sterling is denoted by £.

Currency Information

Euro

Other

Assets

Liabilities and equity

2020
€ m

89,330 

21,055 

110,385 

2019
€ m

77,213

21,349

98,562

2020
€ m

90,364 

20,021 

110,385 

2019
€ m

77,824

20,738

98,562

54  Dividends
No final dividend on ordinary shares will be paid in respect of the financial year ended 31 December 2020.

On 30 March 2020, the Group announced, following the recommendation of the European Central Bank, that the Company did not intend to 

seek shareholder approval for the payment of a final dividend for 2019, which had been previously recommended by the Board. Accordingly, 

the relevant Annual General Meeting (“AGM”) resolution was withdrawn and the proposed dividend cancelled. 

On 3 May 2019, AIB Group plc paid a final dividend to its shareholders of € 0.17 per ordinary share amounting in total to € 461 million.

55  Non-adjusting events after the reporting period
The Group announced on 19 February 2021 that it had agreed to sell a non-performing loan portfolio in long term default with a gross

carrying value of c. € 0.6 billion for a cash consideration of approximately € 0.4 billion.

The Group announced on 2 March 2021 that it has reached agreement to acquire Goodbody, a leading Irish provider of wealth 

management, corporate finance and capital markets services. Under the terms of the agreement, the Group will acquire the entire share 

capital for a consideration of € 138 million reflecting c. € 82 million enterprise value and c. € 56 million excess cash on the balance sheet. 

Completion of the acquisition is conditional on the satisfaction of customary conditions including approval by the Central Bank of Ireland and 

the Competition and Consumer Protection Commission.

56  Approval of financial statements
The financial statements were approved by the Board of Directors on 4 March 2021. 

AIB Group plc Annual Financial Report 2020Financial Statements123456352

AIB Group plc company statement of financial position

as at 31 December 2020

Assets

Loans and advances to banks – subsidiary

Investments in subsidiary undertaking

Current taxation

Prepayments and accrued income

Total assets

Liabilities

Debt securities in issue

Subordinated liabilities and other capital instruments

Accruals and deferred income

Total liabilities

Equity

Share capital

Merger reserve

Revenue reserves

Total shareholders' equity

Other equity interests

Total equity

Total liabilities and equity

Notes

d

e

f

g

h

i

2020
€ m

4,686 

7,487 

– 

41 

12,214 

3,175 

1,500 

61 

4,736 

1,696 

– 

4,657 

6,353 

1,125 

7,478 

2019
€ m

3,811 

9,996 

– 

35 

13,842 

3,306 

500 

49 

3,855 

1,696 

2,791 

5,000 

9,487 

500 

9,987 

12,214 

13,842 

The Company recorded a loss after taxation of € 3,088 million for the year ended 31 December 2020 (2019: loss € 2,985 million).

Brendan McDonagh
Deputy Chair

Colin Hunt
Chief Executive Officer

4 March 2021

AIB Group plc Annual Financial Report 2020Financial StatementsAIB Group plc company statement of changes in equity

for the financial year ended 31 December 2020

Attributable to equity holders of the parent

353

2020

Total

€ m

9,987 

–

625 

(46)

– 

579 

7,478 

2019

Total

€ m

12,933

–

€ m

5,000 

–

– 

(46)

2,791 

2,745 

4,657 

€ m

5,002

–

(2,985)

(2,985)

–

–

(2,985)

(2,985)

–

500

(461)

3,444

2,983

5,000

(461)

–

39

9,987

Share 
capital

€ m

1,696 

Other 
equity 
interests
€ m

500 

Merger 
reserve

Revenue 
reserves

(3,088)

(3,088)

– 

– 

(3,088)

(3,088)

–

– 

– 

– 

– 

– 

– 

– 

1,696 

Share 
capital

€ m

1,696

–

–

–

–

–

–

–

–

–

– 

– 

– 

625 

– 

– 

625 

1,125 

Other 
equity 
interests
€ m

–

–

–

–

–

500

–

–

500

500

€ m

2,791 

–

–

– 

– 

– 

– 

(2,791)

(2,791)

– 

€ m

6,235

–

–

–

–

–

–

(3,444)

(3,444)

2,791

Attributable to equity holders of the parent

Merger 
reserve

Revenue 
reserves

At 1 January 2020

Total comprehensive income for the year

Loss after tax

Other comprehensive income

Total comprehensive income for the year

Transactions with owners, recorded directly in equity

Issue of Additional Tier 1 Securities (note j)

Distributions paid to other equity interests  
(note 18 to the consolidated financial statements)

Transfer between merger and revenue reserves (note i)

Total contributions by and distribution to owners

At 31 December 2020

At 1 January 2019

Total comprehensive income for the year

Loss after tax

Other comprehensive income

Total comprehensive income for the year

Transactions with owners, recorded directly in equity

Issue of Additional Tier 1 Securities (note j)

Dividends paid on ordinary shares  
(note 18 to the consolidated financial statements)

Transfer between merger and revenue reserves (note i)

Total contributions by and distribution to owners

At 31 December 2019

1,696

AIB Group plc Annual Financial Report 2020Financial Statements123456354

AIB Group plc company statement of cash flows

for the financial year ended 31 December 2020

Cash flows from operating activities

Loss before taxation for the year

Adjustments for:

– Non-cash and other items

Dividend income

Distributions from Additional Tier 1 Securities issued by subsidiary

Net credit impairment charge

Interest on subordinated liabilities and other capital instruments

Interest on debt securities – MREL

Change in prepayments and accrued income

Change in accruals and deferred income

Impairment of subsidiary undertaking (note e)

Other income

– Change in operating assets

Change in loans and advances to banks – subsidiary

– Taxation refund

Net cash outflow from operating activities

Cash flows from investing activities

Dividends received from subsidiary

Distributions received from Additional Tier 1 Securities issued by subsidiary

Investment in subsidiary undertaking (note e)

Net cash outflow from investing activities

Cash flows from financing activities

Net proceeds on issue of Additional Tier 1 Securities (note j)

Net proceeds on issue of € 1 billion Tier 2 Notes due 2031 (note g)

Net proceeds on issue of € 500 million Tier 2 Notes due 2029 (note g)

Proceeds on issue of debt securities – MREL (note f) 

Dividends paid on ordinary shares

Distributions paid to other equity interests

Interest paid on debt securities – MREL

Interest paid on subordinated liabilities and other capital instruments

Net cash inflow from financing activities

Change in cash and cash equivalents

Opening cash and cash equivalents

Effect of exchange translation adjustments

Closing cash and cash equivalents

2020
€ m

2019
€ m

(3,088)

(2,985)

– 

(47)

1 

17 

97 

(6)

5 

3,134 

1 

3,202 

(1,000)

– 

(886)

– 

47 

(625)

(578)

625 

1,000 

– 

– 

–

(46)

(98)

(9)

1,472 

8 

4 

– 

12 

(461)

–

1 

1 

84 

(16)

10 

3,444 

–

3,063 

(2,145)

1 

(2,066)

461 

–

(500)

(39)

500 

– 

500 

1,640 

(461)

–

(70)

– 

2,109 

4 

– 

– 

4 

The impact of foreign exchange translation for relevant lines in the statement of financial position is removed in order to show the underlying 

cash impact.

AIB Group plc Annual Financial Report 2020Financial StatementsNotes to AIB Group plc company financial statements

355

Background
AIB Group plc is a company domiciled in Ireland with its Registered Office address at 10 Molesworth Street, Dublin 2, Ireland. AIB Group plc 

is registered under the Companies Act 2014 as a public limited company under the company number 594283 and is the holding company of 

the Group.

a  Accounting policies
Where applicable, the accounting policies adopted by AlB Group plc (‘the parent company’ or ‘the Company’) are the same as those of the 

Group as set out in note 1 to the consolidated financial statements on pages 234 to 260.

The parent company financial statements and related notes set out on pages 352 to 360 have been prepared in accordance with 

International Financial Reporting Standards (collectively “IFRSs’’) as issued by the IASB and IFRSs as adopted by the EU and applicable 

for the financial year ended 31 December 2020. They also comply with those parts of the Companies Act 2014 and with the European Union 

(Credit Institutions: Financial Statements) Regulations 2015 applicable to companies reporting under lFRS.

The preparation of financial statements requires management to make judgements, estimates and assumptions that affect the application 

of policies and reported amounts of certain assets, liabilities, revenues and expenses, and disclosures of contingent assets and liabilities. 

The estimates and assumptions are based on historical experience and various other factors that are believed to be reasonable under the 

circumstances. Since management judgement involves making estimates concerning the likelihood of future events, the actual results could 

differ from those estimates.

A description of the critical accounting judgements and estimates is set out in note 2 to the consolidated financial statements on pages 261 

to 265.

Parent Company Income statement
In accordance with Section 304(2) of the Companies Act 2014, the parent company is availing of the exemption to omit the income 

statement, statement of comprehensive income and related notes from its financial statements; from presenting them to the Annual General 

Meeting: and from filing them with the Registrar of Companies. 

b  Operating expenses
Amounts payable to subsidiary under Master Service Agreement

2020
€ m

6

6 

2019
€ m

6

6

c  Auditors’ remuneration
The disclosure of auditor’s remuneration is in accordance with Section 322 of the Companies Act 2014. This mandates disclosure of 

remuneration paid/payable to the Group Auditor only (Deloitte Ireland LLP) for services relating to the audit of the Group and relevant 

subsidiary financial statements. No audit remuneration was paid/payable to the Group Auditor (Deloitte Ireland LLP) for services relating to 
the audit of the financial statements of AIB Group plc during the year to 31 December 2020.

d  Loans and advances to banks

At amortised cost

Funds placed with subsidiary, Allied Irish Banks, p.l.c.

ECL allowance

2020
€ m

4,689 

(3)

4,686 

2019
€ m

3,813 

(2)

3,811 

In September 2020, AIB Group plc lent € 1 billion to Allied Irish Banks, p.l.c. repayable on 30 May 2031 with an optional redemption date of 

30 May 2026 at a fixed interest rate of 3% up to the optional redemption date.

These borrowings by Allied Irish Banks, p.l.c. are unsecured and subordinated. 

AIB Group plc Annual Financial Report 2020Financial Statements123456356

Notes to AIB Group plc company financial statements

e  Investment in subsidiary undertaking

At 1 January

Additions – Additional Tier 1 Securities

Impairment of equity shares

At 31 December

2020
€ m

9,996 

625 

(3,134)

7,487 

2019
€ m

12,940 

500 

(3,444)

9,996 

AIB Group plc (‘the Company’) holds the entire ordinary share capital of Allied Irish Banks, p.l.c. (‘the subsidiary’) which it acquired in 2017 

(2,714,381,237 ordinary shares of nominal value € 0.625 each) and which had a book value at acquisition of € 12,940 million.

Allied Irish Banks, p.l.c. is a financial services company incorporated and registered in Ireland with a Registered Office at 10 Molesworth 

Street, Dublin 2. It is the parent company of a number of subsidiaries, both credit institutions and others, all of which are 100% owned 

apart from Augmentum Limited in which there are non-controlling interests (note 40 to the consolidated financial statements). It operates 

predominantly in Ireland, providing a comprehensive range of services to retail customers, as well as business and corporate customers. 

Allied Irish Banks, p.l.c. and its subsidiaries offer a full suite of products for retail customers, including mortgages, personal loans, credit 

cards, current accounts, insurance, pensions, financial planning, investments, savings and deposits. Its products for business and corporate 

customers include finance and loans, business current accounts, deposits, foreign exchange and interest rate risk management products, 

trade finance products, invoice discounting, leasing, credit cards, merchant services, payments and corporate finance.

Allied Irish Banks, p.l.c. together with its principal subsidiaries in Ireland, AIB Mortgage Bank Unlimited Company and EBS d.a.c. are 

regulated by the Central Bank of Ireland/Single Supervisory Mechanism. In 2020, as part of the corporate structure change in EBS Group, 

EBS Mortgage Finance transferred its loan and entire business to EBS d.a.c. and is in the process of being wound down. The principal 

subsidiary of Allied Irish Banks, p.l.c. outside the Republic of Ireland, AIB Group (UK) p.l.c., is regulated by the Financial Conduct Authority 

and the Prudential Regulation Authority.

Additions
In June 2020, the Company invested a further € 625 million in Additional Tier 1 Securities (AT1) issued by Allied Irish Banks, p.l.c., bringing 

the total invested in AT1 issued by Allied Irish Banks, p.l.c. to € 1,125 million. These investments follow the company’s own issuance of AT1 

securities as detailed in note j.

Impairment of equity shares
The Company reviews its equity investment for impairment at the end of each reporting period if there are indications that impairment may 

have occurred.

The testing for possible impairment involves comparing the estimated recoverable amount of an investment with its carrying amount. Where 

the recoverable amount is less than the carrying amount, the difference is recognised as an impairment provision in the Company’s financial 

statements. The recoverable amount is the higher of fair value less costs to sell and value-in-use (“VIU”).

The subsidiary’s fair value is largely that of the Company since the net assets of the subsidiary are, in effect, the same as those of the 

Company. Accordingly, AIB Group plc’s market capitalisation is a proxy for the fair value of Allied Irish Banks, p.l.c.

At 31 December 2020, the market capitalisation of AIB Group plc was € 4.6 billion. This was below the carrying amount of its equity 

investment in the subsidiary and had been below that carrying amount throughout 2020. Accordingly, AIB Group plc considered that this was 

an indication of impairment and performed an impairment test which compared the carrying amount with the estimated recoverable amount 

as determined by a VIU calculation. 

The Company uses a discounted cash flow to equity model to derive a VIU, in line with industry practice. Under this approach, recoverable 

value is determined by the present value of future distributable items which takes into consideration the requirement to retain earnings 

in line with relevant target capital ratios and risk-weighted assets. Accordingly, the principal inputs to the model are (a) future profitability; 

(b) risk-weighted asset levels; (c) the discount rate used; and (d) target capital ratios.

The VIU was determined at € 6,362 million which was lower than the carrying amount (i.e. € 9,496 million) but higher than the fair value, 

accordingly, the Company recognised an impairment loss provision amounting to € 3,134 million in 2020. At 31 December 2019, the VIU 

was calculated at € 9,496 million and an impairment loss amounting to € 3,444 million was recognised.

AIB Group plc Annual Financial Report 2020Financial Statements357

e  Investment in subsidiary undertaking (continued)
Basis used to calculate recoverable amount
In determining VIU, the Company used discounted cash flow projections attributable to equity shareholders. These projections were the 

output arising from the recent Strategic Review and the three year Strategic Plan (2021 to 2023) approved by the Board. This output from 

the Plan will be used by the Company on an ongoing basis during the three year planning cycle. The Strategic Plan involved significant 

judgements which were subject to review and validation at a number of levels of governance and is the current best estimate of the 

expected cash flows over the planning period. For cash flows beyond the planning period, the Company extrapolated into perpetuity the 

year 3 expected cash flows as a base, using a long term growth rate to derive a terminal value. Risk-weighted assets are assumed to grow 

at the same rate as that for long term profit growth.

The Company used the following key assumptions in the VIU calculation:

Long term profit/risk-weighted asset growth rate after 2023: 2%;

Discount rate: 10%; and

Common equity Tier 1 target: 14%.

Future profitability and growth rates are dependent on several factors, including the economic environment both local and international, 

which has been heavily impacted by COVID-19, the impact of Brexit and the United Kingdom’s future relationship with Ireland and the EU, 

the impact of regulatory requirements on the banking industry and the continuing developments in the financial services sector. Accordingly, 

there are significant uncertainties and a high level of subjectivity involved in the estimation process. Profitability and growth were reassessed 

in the annual planning exercise covering the period 2021 to 2023 undertaken by the Group in the second half of 2020. Profitability levels 

underpinning the plan have been revised downwards compared to previous years reflecting the revised macroeconomic outlook.

The discount rate to be used in future periods may increase/decrease due to changes to the risk free rate or to the risk premium.

Changes to these inputs may increase or decrease the impairment loss provision in future periods.

The following table sets out the sensitivity of the VIU calculation to key input variables. The table reflects the impact of the variables 

individually and not any interrelationships. It is possible that more than one favourable and/or unfavourable change will occur at the same 

time.

Long term profit/risk-weighted assets growth rate

Discount rate

100

(100)

(2)

918 

(100)

100

(25)

(724)

Favourable change
bps

Increase in VIU
€ m

31 December 2020

Unfavourable change
bps

Decrease in VIU
€ m

In addition, if year 3 expected cash flows that are used as a base to derive the terminal value were increased/decreased by € 100 million, 

the VIU calculation would increase by c. € 472 million/decrease by c. € 674 million.

Given the interrelationship of changes set out in the sensitivity table above, the Company estimates that the reasonable possible range of 

estimates for VIU is € 5,638 million to € 7,280 million.

31 December 2019
The Company recognised an impairment loss provision amounting to € 3,444 million, as the VIU calculation at 31 December 2019 amounted 

to € 9,496 million, which was lower than the carrying value of € 12,940 million. The VIU calculation was based on the output of the three 

year Strategic Plan (2020 – 2022), long term profit/risk-weighted asset growth rate after 2022: 3%, discount rate: 9%, and Common equity 

Tier 1 target: 14%. 

AIB Group plc Annual Financial Report 2020Financial Statements123456358

Notes to AIB Group plc company financial statements

f  Debt securities in issue
Euro Medium Term Note Programme

Global Medium Term Note Programme

Analysis of movements in debt securities in issue

At 1 January

Issued during the year

Exchange translation adjustments

At 31 December

2020
€ m

1,750 

1,425 

3,175 

2020
€ m

3,306 

– 

(131)

3,175 

For details of debt securities issued by the Company during 2020, refer to note 33 to the consolidated financial statements.

The instruments issued by AIB Group plc were issued for the purpose of meeting Group MREL requirements.

g  Subordinated liabilities and other capital instruments 

Dated loan capital – European Medium Term Note Programme:

€ 500 million Subordinated Tier 2 Notes due 2029, Callable 2024

€ 1 billion Subordinated Tier 2 Notes due 2031, Callable 2026

2020
€ m

500 

1,000 

1,500 

2019
€ m

1,750 

1,556 

3,306 

2019
€ m

1,655 

1,640 

11 

3,306 

2019
€ m

500 

– 

500 

The dated loan capital above issued under the European Medium Term Note Programme, is subordinated in right of payment to the ordinary 

creditors, including depositors, of the Group.

For details of the above issuance, refer to note 37 to the consolidated financial statements.

h  Share capital
The ordinary share capital of AIB Group plc is detailed in note 38 to the consolidated financial statements.

i  Merger reserve

At 1 January 

Transfer to revenue reserves

At 31 December 

2020 
€ m

2,791 

(2,791)

– 

2019 
€ m

6,235 

(3,444)

2,791 

Under the Scheme of Arrangement (“the Scheme”) approved by the Irish High Court on 6 December 2017 which became effective on 

8 December 2017, a new company, AIB Group plc (‘the Company’), was introduced as the holding company of AIB Group. The share 

capital of Allied Irish Banks, p.l.c., other than a single share owned by AIB Group plc, was cancelled and an equal number of new shares 

were issued by the Company to the shareholders of Allied Irish Banks, p.l.c. The difference between the carrying value of the net assets of 

Allied Irish Banks, p.l.c. entity on acquisition by the Company and the nominal value of the shares issued on implementation of the Scheme 

amounting to € 6,235 million was accounted for as a merger reserve. 

In the Company’s financial statements, impairment losses which arise from the Company’s investment in Allied Irish Banks, p.l.c. will be 

charged to the profit or loss account and transferred to the merger reserve in so far as a credit balance remains in the merger reserve.

In 2019, an impairment loss provision of € 3,444 million was recognised which resulted in a transfer of € 3,444 million from revenue reserves 

to merger reserve leaving a balance of € 2,791 million in merger reserve.

While an impairment loss of € 3,134 million was recognised in the profit or loss account (note e), only € 2,791 million could be transferred 

from the revenue reserves to the merger reserve, bringing the balance on the merger reserve to Nil.

AIB Group plc Annual Financial Report 2020Financial Statements 
j  Other equity interests

Issued by AIB Group plc

€ 500 million Additional Tier 1 Perpetual Contingent Temporary Write-Down Securities issued 2019

€ 625 million Additional Tier 1 Perpetual Contingent Temporary Write-Down Securities issued 2020

Total

359

2019
€ m

500

–

500 

2020
€ m

500

625 

1,125 

Additional Tier 1 Perpetual Contingent Temporary Write-Down Securities
In 2020, AIB Group plc issued € 625 million nominal value of Additional Tier 1 Perpetual Contingent Temporary Write-Down Securities 

(‘AT1s’). For further details in relation to AT1s issued by the Company, see note 39 to the consolidated financial statements.

k  Related party transactions
Related parties of AIB Group plc include subsidiary undertakings including their non-controlling interests, associated undertakings, joint 

undertakings, post-employment benefit schemes, Key Management Personnel and connected parties. The Irish Government is also 

considered a related party by virtue of its effective control of AIB Group plc. 

Under a Master Service Agreement, Allied Irish Banks, p.l.c. provides various services which include accounting, taxation and administrative 

services to AIB Group plc (note b).

The following were the principal transactions during 2020 between AIB Group plc (the parent company) and Allied Irish Banks, p.l.c. 

(the subsidiary company):

Amounts included in AIB Group plc company’s income statement in relation to transactions with its immediate subsidiary, Allied Irish Banks, 

p.l.c. are as follows:

Interest income

Operating expenses

Dividends received

Distributions received from Additional Tier 1 Securities

Notes

b

2020
€ m

121 

6 

– 

47 

2019
€ m

90 

6 

461 

–

Amounts included in AIB Group plc company’s statement of financial position in relation to balances with its immediate subsidiary, Allied Irish 

Banks, p.l.c. are as follows:

Investment in subsidiary undertaking

Loans and advances to banks

Prepayments and accrued income

Accruals and deferred income

Notes

e

d

2020
€ m

7,487 

4,686 

41 

21 

2019
€ m

9,996 

3,811 

35 

13 

The following financing transactions occurred between AIB Group plc and its subsidiary, Allied Irish Banks, p.l.c. during 2020. 

(a)  AIB Group plc invested € 625 million in AT1 Securities (note e).

(b)  AIB Group plc lent € 1 billion to Allied Irish Banks, p.l.c. (note d).

AIB Group plc Annual Financial Report 2020Financial Statements123456360

Notes to AIB Group plc company financial statements

l  Credit risk information
The following table sets out the maximum exposure to credit risk for financial assets all of which are carried at amortised cost(1) at 
31 December 2020 and 2019:

Maximum exposure to credit risk

Loans and advances to banks

Included elsewhere:

Accrued interest

Total

(1)All amortised cost items are loans and advances which are in a ‘held to collect’ business model.

2020

Total
€ m

4,686 

41 

4,727 

m  Funding and liquidity risk
Financial assets and financial liabilities by contractual residual maturity
The following table analyses financial assets and financial liabilities by contractual residual maturity at 31 December 2020 and 2019:

On demand

€ m

13 

– 

13 

– 

– 

61 

61 

On demand

€ m

4

–

4

–

–

49

49

<3 months 
but not on 
demand
€ m

– 

41 

41 

– 

– 

– 

– 

<3 months 
but not on 
demand
€ m

–

35

35

–

–

–

–

Financial assets
Loans and advances to banks(1)

Other financial assets

Financial liabilities

Debt securities in issue

Subordinated liabilities and other

capital instruments

Other financial liabilities

Financial assets
Loans and advances to banks(1)

Other financial assets

Financial liabilities

Debt securities in issue

Subordinated liabilities and other

capital instruments

Other financial liabilities

(1)Shown gross of expected credit losses.

3 months
to 1 year

1–5 years

Over
5 years

€ m

€ m

 € m

€ m

– 

– 

– 

– 

– 

– 

– 

3,176 

1,500 

– 

– 

3,176 

1,500 

4,689 

41 

4,730 

3,175 

– 

3,175 

– 

– 

1,500 

– 

3,175 

1,500 

3 months
to 1 year

1–5 years

Over
5 years

€ m

€ m

 € m

€ m

–

–

–

–

–

–

–

1,919

–

1,919

1,890

–

1,890

3,813

35

3,848

1,917

1,389

3,306

–

–

1,917

500

–

1,889

500

49

3,855

2019 

Total
€ m

3,811 

35 

3,846 

2020

Total

1,500 

61 

4,736 

2019

Total

AIB Group plc Annual Financial Report 2020Financial Statements361

General information

Shareholder information
Internet-based Shareholder Services
Ordinary Shareholders with access to the internet may:

 –

 –

register for electronic communications on the following link, www.computershare.com/register/ie;

view any outstanding payments, change your address and view your shareholding by signing into Investor Centre on 

www.computershare.com/ie/InvestorCentre. You will need your unique user ID and password which you created during registration, 

or register at www.computershare.com/ie/investor/register to become an Investor Centre member.

To register you will be required to enter the name of the company in which you hold shares, your Shareholder Reference Number 

(“SRN”), your family or company name and security code (provided on screen); and

 –

download standard forms required to initiate changes in details held by the Registrar on the Investor Centre accessed above or via 

the Investor Relations section of AIB’s website at www.aib.ie/investorrelations, clicking on the Shareholder Information and Personal 

Shareholder Information option, and following the on-screen instructions.

Shareholders may also use AIB’s website to access the Company’s Annual Financial Report.

Stock Exchange Listings
AIB Group plc is an Irish registered company. Its ordinary shares are traded on the primary listing segment of the official list of Euronext 

Dublin and the premium listing segment of the Official List of the London Stock Exchange.

Migration of Securities
Euronext Dublin has to date relied on a Central Securities Depository (“CSD”) based in the United Kingdom. This CSD is operated by 

Euroclear UK & Ireland and utilises a system called CREST to settle on-market trades of shares in Irish listed companies like AIB. 

Post-Brexit, Euroclear UK and Ireland are considered a third country based CSD and therefore, not covered by the European regulatory 

regime. A temporary and conditional equivalence was granted in December 2018, however, the Irish market may only continue using the 

current settlement system until March 2021. Euronext Dublin will transfer the settlement of trades in Irish equities from CREST to Euroclear 

Bank, which is a CSD based in Belgium, on 15 March 2021. To facilitate the migration to Euroclear Bank, the Irish Government passed the 

Migration of Participating Securities Act in December 2019. This legislation required the passing of certain resolutions at an Extraordinary 

General Meeting (“EGM”) of the Company which was held on 5 February 2021 and all resolutions were passed at the EGM to effect the 

migration. 

Registrar and Shareholder Enquiries:
The Company’s Registrar for shareholder enquiries is:

Computershare Investor Services (Ireland) Ltd.,

3100 Lake Dr, Citywest Business Campus, Dublin 24,

Telephone: +353-1-247 5411. Facsimile: +353-1-216 3151.
Website: www.computershare.com or www.investorcentre.com/ie/contactus

Major shareholdings
The issued share capital of the AIB Group plc is 2,714,381,237 ordinary shares of € 0.625 each. 

The Minister for Finance of Ireland holds 1,930,436,543 ordinary shares representing 71.12% of the total voting rights attached to issued 

share capital.

Massachusetts Financial Services Company holds 111,747,946 ordinary shares representing 4.11% of the total voting rights attached to the 

issued share capital.

Financial calendar
Annual General Meeting: 6 May 2021, at 10 Molesworth Street, Dublin 2.

Interim results
A date for the announcement of the Half-Yearly Financial Report 2021 has yet to be finalised and will be published in due course.

AIB Group plc Annual Financial Report 2020General Information 123456362

General information

Forward Looking Statements

This document contains certain forward looking statements with respect to the financial condition, results of operations and business of 

AIB Group and certain of the plans and objectives of the Group. These forward looking statements can be identified by the fact that they do 

not relate only to historical or current facts. Forward looking statements sometimes use words such as ‘aim’, ‘anticipate’, ‘target’, ‘expect’, 

‘estimate’, ‘intend’, ‘plan’, ‘goal’, ‘believe’, ‘may’, ‘could’, ‘will’, ‘seek’, ‘continue’, ‘should’, ‘assume’, or other words of similar meaning. 

Examples of forward looking statements include, among others, statements regarding the Group’s future financial position, capital structure, 

Government shareholding in the Group, income growth, loan losses, business strategy, projected costs, capital ratios, estimates of capital 

expenditures, and plans and objectives for future operations. Because such statements are inherently subject to risks and uncertainties, 

actual results may differ materially from those expressed or implied by such forward looking information. By their nature, forward looking 

statements involve risk and uncertainty because they relate to events and depend on circumstances that will occur in the future. There are 

a number of factors that could cause actual results and developments to differ materially from those expressed or implied by these forward 

looking statements. These are set out in the Principal risks on pages 50 to 53 in the 2020 Annual Financial Report. In addition to matters 

relating to the Group’s business, future performance will be impacted by direct and indirect impacts of the COVID-19 pandemic and by Irish, 

UK and wider European and global economic and financial market considerations. Any forward looking statements made by or on behalf 

of the Group speak only as of the date they are made. The Group cautions that the list of important factors on pages 50 to 53 of the 2020 

Annual Financial Report is not exhaustive. Investors and others should carefully consider the foregoing factors and other uncertainties and 

events when making an investment decision based on any forward looking statement. 

AIB Group plc Annual Financial Report 2020General Information Glossary of terms

363

Additional Tier 1 
Capital

Additional Tier 1 Capital (“AT1”) are securities issued by AIB and included in its capital base as fully CRD IV compliant additional tier 1 
capital on a fully loaded basis.

Arrears

Arrears relates to interest or principal on a loan which was due for payment, but where payment has not been received.
Customers are said to be in arrears when they are behind in fulfilling their obligations with the result that an outstanding loan is unpaid 
or overdue.

Bank Recovery 
and Resolution 
Directive

Banking book

The Bank Recovery and Resolution Directive (“BRRD”) is a European legislative package issued by the European Commission and 
adopted by EU Member States. The BRRD introduces a common EU framework for how authorities should intervene to address banks 
which are failing or are likely to fail. The framework includes early intervention and measures designed to prevent failure and in the 
event of bank failure for authorities to ensure an orderly resolution.

A regulatory classification to support the regulatory capital treatment that applies to all exposures which are not in the trading book. 
Banking book positions tend to be structural in nature and, typically, arise as a consequence of the size and composition of a bank's 
balance sheet. Examples include the need to manage the interest rate risk on fixed rate mortgages or rate insensitive current account 
balances. The banking book portfolio will also include all transactions/positions which are accounted for on an interest accruals basis 
or, in the case of financial instruments, on a hold to collect and sell basis.

Basis point

One hundredth of a per cent (0.01%), so 100 basis points is 1%. Used in quoting movements in interest rates or yields on securities.

Basis risk

Buy-to-let 
mortgage

Capital 
Requirements 
Directive

Capital 
Requirements 
Directive IV

A type of market risk that refers to the possibility that the change in the price of an instrument (e.g. asset, liability, derivative) may not 
match the change in price of the associated hedge, resulting in losses arising in the Group's portfolio of financial instruments.

A residential mortgage loan approved for the purpose of purchasing a residential investment property.

Capital Requirements Directive (“CRD”): Capital adequacy legislation implemented by the European Union and adopted by Member 
States designed to ensure the financial soundness of credit institutions and certain investment firms and give effect in the EU to the 
Basel II proposals which came into force on 20 July 2006.

Capital Requirements Directive IV (“CRD IV”), which came into force on 1 January 2014, comprises a Capital Requirements Directive 
and a Capital Requirements Regulation which implements the Basel III capital proposals together with transitional arrangements for 
some of its requirements. The Regulation contains the detailed prudential requirements for credit institutions and investment firms. 
Requirements Regulation (No. 575/2013) (“CRR”) and the Capital Requirements Directive (2013/36/EU).

Collateralised 
bond obligation/
collateralised debt 
obligation

A collateralised bond obligation (“CBO”)/collateralised debt obligation (“CDO”) is an investment vehicle (generally an SPE) which 
allows third party investors to make debt and/or equity investments in a vehicle containing a portfolio of loans and bonds with certain 
common features. In the case of synthetic CBOs/CDOs, the risk is backed by credit derivatives instead of the sale of assets (cash 
CBOs/CDOs).

Commercial paper

Commercial paper is similar to a deposit and is a relatively low-risk, short term, unsecured promissory note traded on money markets 
and issued by companies or other entities to finance their short term expenses. In the USA, commercial paper matures within 270 
days maximum, while in Europe, it may have a maturity period of up to 365 days; although maturity is commonly 30 days in the USA 
and 90 days in Europe.

Commercial 
property

Common equity 
tier 1 capital 
(“CET1”)

Commercial property lending focuses primarily on the following property segments:
a)  Apartment complexes;
b)  Office projects;
c)  Retail projects;
d)  Hotels; and
e)  Selective mixed-use projects and special purpose properties.

The highest quality form of regulatory capital under Basel III that comprises ordinary shares issued and related share premium, 
retained earnings and other reserves excluding cash flow hedging reserves, and deducting specified regulatory adjustments.

Common equity 
tier 1 ratio

Common equity tier 1 ratio – A measurement of a bank’s common equity tier 1 capital expressed as a percentage of its total risk-
weighted assets.

Concentration risk

Concentration risk is the risk of loss from lack of diversification, investing too heavily in one industry, one geographic area or one type 
of security.

Contractual 
maturity

Contractual 
residual maturity

The period when a scheduled payment is due and payable in accordance with the terms of a financial instrument.

The time remaining until the expiration or repayment of a financial instrument in accordance with its contractual terms.

AIB Group plc Annual Financial Report 2020General Information 123456364

Glossary of terms

Credit default 
swaps

An agreement between two parties whereby one party pays the other a fixed coupon over a specified term. The other party makes 
no payment unless a specified credit event, such as a default, occurs, at which time a payment is made and the swap terminates. 
Credit default swaps are typically used by the purchaser to provide credit protection in the event of default by a counterparty.

Credit derivatives

Financial instruments where credit risk connected with loans, bonds or other risk-weighted assets or market risk positions is 
transferred to counterparties providing credit protection. The credit risk might be inherent in a financial asset such as a loan or might 
be a generic credit risk such as the bankruptcy risk of an entity.

Credit impaired

Under IFRS 9, these are Stage 3 financial assets where there is objective evidence of impairment and, therefore, considered to be in 
default. A lifetime ECL is recognised for such assets.

Credit rating

An evaluation of the creditworthiness of an entity seeking to enter into a credit agreement.

Credit risk

The risk that one party to a financial instrument will cause a financial loss to the other party by failing to discharge an obligation.

Credit risk 
mitigation

Credit spread

Credit support 
annex

Techniques used by lenders to reduce the credit risk associated with an exposure by the application of credit risk mitigants. 
Examples include: collateral; guarantee; and credit protection.

Credit spread can be defined as the difference in yield between a given security and a comparable benchmark government security, 
or the difference in value of two securities with comparable maturity and yield but different credit qualities. It gives an indication of the 
issuer’s or borrower’s credit quality.

Credit support annex (“CSA”) provides credit protection by setting out the rules governing the mutual posting of collateral. CSAs 
are used in documenting collateral arrangements between two parties that trade over-the-counter derivative securities. The trade is 
documented under a standard contract called a master agreement, developed by the International Swaps and Derivatives Association 
(“ISDA”). The two parties must sign the ISDA master agreement and execute a credit support annex before they trade derivatives with 
each other.

Credit valuation 
adjustment

Credit valuation adjustment (“CVA”) is an adjustment to the valuation of OTC derivative contracts to reflect the creditworthiness of 
derivative counterparties.

Criticised

Accounts of lower quality and considered as less than satisfactory are referred to as criticised and include the following;

Criticised watch:

The credit is exhibiting weakness and is deteriorating in terms of credit quality and may need additional attention.

Criticised recovery:

Includes forborne cases that are classified as performing having transitioned from default, but still requires additional management 
attention to monitor for re-default and continuing improvement in terms of credit quality.

Customer 
accounts

A liability of the Group where the counterparty to the financial contract is typically a personal customer, a corporation (other than a 
financial institution) or the government. This caption includes various types of deposits and credit current accounts, all of which are 
unsecured.

Debt restructuring

This is the process whereby customers in arrears, facing cash flow or financial distress, renegotiate the terms of their loan agreements 
in order to improve the likelihood of repayment. Restructuring may involve altering the terms of a loan agreement including a partial 
write-down of the balance. In certain circumstances, the loan balance may be swapped for an equity stake in the counterparty.

Debt securities

Assets on the Group’s balance sheet representing certificates of indebtedness of credit institutions, public bodies and other 
undertakings.

Debt securities in 
issue

Default

Liabilities of the Group which are represented by transferable certificates of indebtedness of the Group to the bearer of the certificates.

Default is considered to have occurred with regard to a credit obligor when either or both of the following events have taken place: 
i. 
ii. 

a credit obligor is past due 90 days or more on any material credit obligation to the Group; and/or
 the Group considers that the credit obligor is unlikely to pay their credit obligations, without recourse by the Group to actions such 
as realising collateral (if held), or if for any other reason, the Group determines that the credit obligor is unlikely to pay their credit 
obligations in full.

Derecognition

The removal of a previously recognised financial asset or financial liability from the Group’s statement of financial position.

EBITDA

Earnings before interest, tax, depreciation and amortisation.

ECB refinancing 
rate

The main refinancing rate or minimum bid rate is the interest rate which banks have to pay when they borrow from the ECB under its 
main refinancing operations.

AIB Group plc Annual Financial Report 2020General Information 365

ECLs

Eurozone

Exposure at 
default

Exposure value

Forbearance

Expected credit loss (“ECLs”) – The weighted average of credit losses with the respective risks of a default occurring as the weights.

The eurozone consists of the following nineteen European Union countries that have adopted the euro as their common currency: 
Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, 
Netherlands, Portugal, Slovakia, Slovenia and Spain.

The expected or actual amount of exposure to the borrower at the time of default.

For on balance sheet exposures, it is the amount outstanding less provisions and collateral held taking into account relevant netting 
agreements. For off-balance sheet exposures, including commitments and guarantees, it is the amount outstanding less provisions 
and collateral held taking into account relevant netting agreements and credit conversion factors.

Forbearance is the term used when repayment terms of a loan contract have been renegotiated in order to make these terms more 
manageable for borrowers. Standard forbearance techniques have the common characteristic of rescheduling principal or interest 
repayments, rather than reducing them. Standard forbearance techniques employed by the Group include: interest only; a reduction 
in the payment amount; a temporary deferral of payment (a moratorium); extending the term of the mortgage; and capitalising arrears 
amounts and related interest.

Funding value 
adjustment

Funding value adjustment (“FVA”) is an adjustment to the valuation of OTC derivative contracts due to a bank’s funding rate exceeding 
the risk-free rate.

Guarantee

An undertaking by the Group/other party to pay a creditor should a debtor fail to do so.

Home loan

A loan secured by a mortgage on the primary residence or second home of a borrower.

Interest rate risk 
in the banking 
book (IRRBB)

Internal Capital 
Adequacy 
Assessment 
Process

Internal liquidity 
adequacy 
assessment 
process

The current or prospective risk to both the earnings and capital of the Group as a result of adverse movements in interests rates.

Internal Capital Adequacy Assessment Process (“ICAAP”): The Group’s own assessment, through an examination of its risk profile 
from regulatory and economic capital perspectives, of the levels of capital that it needs to hold.

The Internal Liquidity Adequacy Assessment Processes (“ILAAP”) is a key element of the risk management framework for credit 
institutions. ILAAP is defined in the EBA’s SREP Guidelines as “the processes for the identification, measurement, management and 
monitoring of liquidity implemented by the institution pursuant to Article 86 of Directive 2013/36/EU”. It thus contains all the qualitative 
and quantitative information necessary to underpin the risk appetite, including the description of the systems, processes and 
methodology to measure and manage liquidity and funding risks.

Internal Ratings 
Based Approach

The Internal Ratings Based Approach (“IRBA”) allows banks, subject to regulatory approval, to use their own estimates of certain risk 
components to derive regulatory capital requirements for credit risk across different asset classes. The relevant risk components are: 
Probability of Default (“PD”); Loss Given Default (“LGD”); and Exposure at Default (“EAD”).

ISDA Master 
Agreements

Standardised contracts, developed by the International Swaps and Derivatives Association (“ISDA”), used as an umbrella under which 
bilateral derivatives contracts are entered into.

Leverage ratio

To prevent an excessive build-up of leverage on institutions’ balance sheets, Basel III introduces a non-risk-based leverage ratio to 
supplement the risk-based capital framework of Basel II. It is defined as the ratio of tier 1 capital to total exposures. Total exposures 
include on-balance sheet items, off-balance sheet items and derivatives, and should generally follow the accounting measure of 
exposure.

Liquidity 
Coverage Ratio

Liquidity Coverage Ratio (“LCR”): The ratio of the stock of high quality liquid assets to expected net cash outflows over the next 
30 days under a stress scenario. 

Liquidity risk

The risk that Group does not have sufficient financial resources to meet its obligations as they fall due, or will have to do so at an 
excessive cost. This risk arises from mismatches in the timing of cash flows.

Loan to deposit 
ratio

This is the ratio of loans and advances expressed as a percentage of customer accounts, as presented in the statement of financial 
position.

Loan to value

Loan to value (“LTV”) is an arithmetic calculation that expresses the amount of the loan as a percentage of the value of security/
collateral. A high LTV indicates that there is less of a cushion to protect the lender against collateral price decreases or increases in the 
loan carrying amount if repayments are not made and interest is capitalised onto the outstanding loan balance.

AIB Group plc Annual Financial Report 2020General Information 123456366

Glossary of terms

Loans past due

Loss Given 
Default

When a borrower fails to make a contractually due payment, a loan is deemed to be past due. ‘Past due days’ is a term used to 
describe the cumulative number of days that a missed payment is overdue. Past due days commence from the close of business on 
the day on which a payment is due but not received. In the case of overdrafts, past due days are counted once a borrower:
– 
– 
– 
When a borrower is past due, the entire exposure is reported as past due, rather than the amount of any excess or arrears.

has breached an advised limit;
has been advised of a limit lower than the then current amount outstanding; or
has drawn credit without authorisation.

Loss Given Default (“LGD”) is the expected or actual loss in the event of default, expressed as a percentage of ‘exposure at default’.

Medium term 
notes

Medium term notes (“MTNs”) are notes issued by the Group across a range of maturities under the European Medium Term Notes 
(“EMTN”) Programme.

Minimum 
requirement for 
own funds and 
eligible liabilities 
(MREL)

National Asset 
Management 
Agency

Net interest 
income

Net interest 
margin

Net Stable 
Funding Ratio

New transaction 
lendings

Non-performing 
exposures

A European Union wide requirement under the Bank Recovery and Resolution Directive for all European banks and investment banks 
to hold a minimum level of equity and/or loss absorbing eligible liabilities to ensure the operation of the bail-in tool to absorb losses and 
recapitalise an institution in resolution. 

National Asset Management Agency (“NAMA”) was established in 2009 as one of a number of initiatives taken by the Irish Government 
to address the serious problems which arose in Ireland’s banking sector as the result of excessive property lending.

The amount of interest received or receivable on assets net of interest paid or payable on liabilities.

Net interest margin (“NIM”) is a measure of the difference between the interest income generated on average interest earning financial 
assets (lendings) and the amount of interest paid on average interest bearing financial liabilities (borrowings) relative to the amount of 
interest-earning assets.

Net Stable Funding Ratio (“NSFR”): The ratio of available stable funding to required stable funding over a 1 year time horizon.

New transaction lending is defined as incremental increase in drawn balances against facilities granted for a specific period of time 
whereby the borrower can draw down or repay amounts as required to manage cash flow. It includes revolving credit facilities, 
overdrafts and invoice discounting facilities.

Non-performing exposures are defined by the European Banking Authority to include material exposures which are more than 90 days 
past due (regardless of whether they are credit impaired) and/or exposures in respect of which the debtor is assessed as unlikely to 
pay its credit obligations in full without realisation of collateral, regardless of the existence of any past due amount or the number of 
days the exposure is past due.

Off-balance sheet 
items

Off-balance sheet items include undrawn commitments to lend, guarantees, letters of credit, acceptances and other items as listed in 
Annex I of the CRR.

Offsetting

Offsetting, or ‘netting’, is the presentation of the net amounts of financial assets and financial liabilities in the statement of financial 
position as a result of Group’s rights of set-off.

Operational risk

Operational risk is the risk of loss resulting from inadequate or failed internal processes, people and systems or from external events. 
It includes legal risk, but excludes strategic and business risk. In essence, operational risk is a broad canvas of individual risk types 
which include product and change risk, outsourcing, information security, cyber, business continuity, health and safety risks, people 
risk and legal risk.

Prime loan

A loan in which both the criteria used to grant the loan (loan-to-value, debt-to-income, etc.) and to assess the borrower’s history 
(no past due reimbursements of loans, no bankruptcy, etc.) are sufficiently conservative to rank the loan as high quality and low-risk.

Principal 
components 
analysis

Principal components analysis (“PCA”) is a tool used to analyse the behaviour of correlated random variables. It is especially useful 
in explaining the behaviour of yield curves. Principal components are linear combinations of the original random variables, chosen so 
that they explain the behaviour of the original random variables, and so that they are independent of each other. Principal components 
can, therefore, be thought of as just unobservable random variables. For yield curve analysis, it is usual to perform PCA on arithmetic 
or logarithmic changes in interest rates. Often the data is “demeaned”; adjusted by subtracting the mean to produce a series of zero 
mean random variables. When PCA is applied to yield curves, it is usually the case that the majority (> 95%) of yield curve movements 
can be explained using just three principal components (i.e. a parallel shift, twist and bow). PCA is a very useful tool in reducing the 
dimensionality of a yield curve analysis problem and, in particular, in projecting stressed rate scenarios.

Private equity 
investments

Equity securities in operating companies not quoted on a public exchange, often involving the investment of capital in private 
companies.

AIB Group plc Annual Financial Report 2020General Information 367

Probability of 
Default

Probability of Default (“PD”) is the likelihood that a borrower will default on an obligation to repay.

Regulatory capital

Regulatory capital is determined in accordance with rules established by the SSM/ECB for the consolidated Group and by local 
regulators for individual Group companies.

Re-pricing risk

Re-pricing risk is a form of interest rate risk (i.e. a type of market risk) that occurs when asset and liability positions are mismatched in 
terms of re-pricing (as opposed to final contractual) maturity. Where these interest rate gaps are left unhedged, it can result in losses 
arising in the Group’s portfolio of financial instruments.

Repurchase 
agreement

Repurchase agreement (“Repo”) is a short term funding agreement that allows a borrower to create a collateralised loan by selling a 
financial asset to a lender. As part of the agreement, the borrower commits to repurchase the security at a date in the future repaying 
the proceeds of the loan. For the counterparty to the transaction, it is termed a reverse repurchase agreement or a reverse repo.

Residential
mortgage-backed 
securities

Risk-weighted 
assets

Residential mortgage-backed securities (“RMBS”) are debt obligations that represent claims to the cash flows from pools of mortgage 
loans, most commonly on residential property.

Risk-weighted assets (“RWAs”) are a measure of assets (including off-balance sheet items converted into asset equivalents e.g. credit 
lines) which are weighted in accordance with prescribed rules and formulas as defined in the Basel Accord to reflect the risks inherent 
in those assets.

Securitisation

Securitisation is the process of aggregation and repackaging of non-tradable financial instruments such as loans and advances, 
or company cash flows into securities that can be issued and traded in the capital markets.

Single 
Supervisory 
Mechanism

The Single Supervisory Mechanism ("SSM") is a system of financial supervision comprising the European Central Bank (“ECB”) and 
the national competent authorities of participating EU countries. The main aims of the SSM are to ensure the safety and soundness of 
the European banking system and to increase financial integration and stability in Europe.

Special purpose 
entity

Special purpose entity (“SPE”) is a legal entity which can be a limited company or a limited partnership created to fulfil narrow or 
specific objectives. A company will transfer assets to the SPE for management or use by the SPE to finance a large project thereby 
achieving a narrow set of goals without putting the entire firm at risk. This term is used interchangeably with SPV (special purpose 
vehicle).

Stage allocation:

Under IFRS 9, loans and advances to customers are classified into one of three stages:

Stage 1

Stage 2

Stage 3

Includes newly originated loans and loans that have not had a significant increase in credit risk since initial recognition.

Includes loans that have had a significant increase in credit risk since initial recognition but do not have objective evidence of being 
credit impaired.

Includes loans that are defaulted or are otherwise considered to be credit impaired.

Stress testing

Stress testing is a technique used to evaluate the potential effects on an institution’s financial condition of an exceptional but plausible 
event and/or movement in a set of financial variables.

Structured 
securities

Supervisory 
Review and 
Evaluation 
Process (SREP) 

Syndicated and 
international 
lending

This involves non-standard lending arrangements through the structuring of assets or debt issues in accordance with customer and/
or market requirements. The requirements may be concerned with funding, liquidity, risk transfer or other needs that cannot be met by 
an existing off the shelf product or instrument. To meet this requirement, existing products and techniques must be engineered into a 
tailor-made product or process.

Supervisors regularly assess the risks banks face and check that banks are equipped to manage those risks properly. This activity is 
called the Supervisory Review and Evaluation Process and its purpose is to allow banks’ risk profiles to be assessed consistently and 
decisions about necessary supervisory measures to be taken.

Syndicated and international lending involves lending to entities by leveraging off their equity structures having considered the 
cash generating capacity of the business and its capacity to repay any associated debt. Leveraging structures are typically used in 
management and private equity buy-outs, mergers and acquisitions. Syndicated and international lending is extended typically to 
non-investment grade borrowers and carries commensurate rates of return.

Tier 1 capital

A measure of a bank’s financial strength defined by the Basel Accord. It captures common equity tier 1 capital and other instruments in 
issue that meet the criteria for inclusion as additional tier 1 capital. These are subject to certain regulatory deductions.

Tier 2 capital

Broadly includes qualifying subordinated debt and other tier 2 securities in issue. It is subject to adjustments relating to the excess of 
expected loss on the IRBA portfolios over the accounting expected credit losses on the IRBA portfolios, securitisation positions and 
material holdings in financial companies.

Tracker mortgage

A mortgage with a variable interest rate which tracks the European Central Bank (“ECB”) rate, at an agreed margin above the ECB 
rate and will increase or decrease within five days of an ECB rate movement.

AIB Group plc Annual Financial Report 2020General Information 123456368

Glossary of terms

Trade date and 
settlement date 
accounting

Value at Risk

1. 

2. 

 Trade date accounting records the transaction on the date on which an agreement has been entered (the trade date), instead of 
on the date the transaction has been finalised (the settlement date).
 Under the settlement date accounting approach, the asset is recognised on the date on which it is received by the Group, 
on disposal, the asset is not derecognised until the asset is delivered to the buyer.

The Group’s core risk measurement methodology is based on an historical simulation application of the industry standard Value at 
Risk (“VaR”) technique. The methodology incorporates the portfolio diversification effect within each standard risk factor (interest rate, 
credit spread, foreign exchange, equity, as applicable). The resulting VaR figures, calculated at the close of business each day, are 
an estimate of the probable maximum loss in fair value over a one day holding period that would arise from an adverse movement 
in market rates. This VaR metric is derived from an observation of historical prices over a period of one year and assessed at a 95% 
statistical confidence level (i.e. the VaR metric may be exceeded at least 5% of the time).

Wholesale funding

Wholesale funding refers to funds raised from wholesale market sources. Examples of wholesale funding include senior unsecured 
bonds, covered bonds, securitisations, repurchase transactions, interbank deposits and deposits raised from non-bank financial 
institutions.

Yield curve risk

A type of market risk that refers to the possibility that an interest rate yield curve changes its shape unexpectedly (e.g. flattening, 
steepening, non-parallel shift), resulting in losses arising in the Group's portfolio of interest rate instruments.

AIB Group plc Annual Financial Report 2020General Information Principal addresses

369

Ireland and Britain

Registered Office
10 Molesworth Street,

Dublin 2.

USA

AIB Commercial Finance Limited
10 Molesworth Street,

Dublin 2.

AIB Corporate Banking

North America
1345 Avenue of the Americas,

Telephone: + 353 1 772 5861

Telephone: + 353 1 772 5861

10th Floor,

New York, New York 10105.

Telephone: + 1 212 339 8000

AIB Customer Treasury Services
1345 Avenue of the Americas,

10th Floor,

New York, New York 10105.

Telephone: + 1 212 339 8000

Group Headquarters
10 Molesworth Street,

Dublin 2.

AIB Corporate Banking (GB)
St Helen’s, 1 Undershaft,

London EC3A 8AB.

Telephone: + 353 1 772 5861

Telephone: + 44 207 863 6950

Retail Banking
10 Molesworth Street,

Dublin 2.

EBS d.a.c.
The EBS Building,

2 Burlington Road,

Telephone: + 353 1 772 5861

Dublin 4.

Corporate, Institutional & 

Business Banking
10 Molesworth Street,

Dublin 2.

Telephone: + 353 1 665 9000

AIB Financial Solutions Group
10 Molesworth Street,

Dublin 2.

Telephone: + 353 1 772 5861

Telephone: + 353 1 772 5861

AIB (NI)
92 Ann Street,

Belfast BT1 3HH.

AIB Arrears Support Unit
10 Molesworth Street,

Dublin 2.

Telephone: + 44 345 600 5925

Telephone: + 353 1 772 5861

Allied Irish Bank (GB)
St Helen’s, 1 Undershaft,

London EC3A 8AB.

AIB Third Party Servicing
10 Molesworth Street,

Dublin 2.

Telephone: + 44 20 7647 3300

Telephone: + 353 1 772 5861

AIB Finance and Leasing
10 Molesworth Street,

Dublin 2.

Telephone: + 353 1 772 5861

AIB Customer Treasury Services
10 Molesworth Street,

Dublin 2.

Telephone: + 353 1 772 5861

All numbers are listed with international codes. To dial a location from within the same jurisdiction, drop the country code after the + sign and 

place a 0 before the area code. This does not apply to calls to First Trust Bank from the Republic of Ireland.

AIB Group plc Annual Financial Report 2020General Information 123456370

Index

A 
Accounting policies 

Page 
234

E 
Earnings per share 

Annual General Meeting  

Approval of financial statements 

Associated undertakings 

Auditor’s remuneration 

Average balance sheets and

interest rates  

B
Board Audit Committee 

Board Committees 

Board and Executive Officers 

Business model risk 

C
Capital  

Capital adequacy risk 
Capital contributions  

Capital reserves 

Capital redemption reserves 

Chief Executive’s review 

Conduct risk 

Contingent liabilities and

commitments 

Corporate Governance report 

Credit impairment –

income statement 

Credit ratings 

Credit risk  

Critical accounting judgements

and estimates 

Currency information 

Customer accounts 

D
Debt securities in issue 

Deferred taxation 

Deposits by central banks

and banks  

Deputy Chair’s statement 
Derivative financial instruments 

Directors 

Directors’ interests 

Directors’ remuneration report  

Disposal groups and non-current

assets held for sale 

Distributions on equity shares 
Dividend income  
Dividends 

361

351

295

274

61

188

181

179

168

75

156

318

318

318

10

166

322

178

273

87

261

351

310

310

300

309

8

279

54

207

205

278

278
270

351

90 and 143

ECL 

ECL allowance on financial assets 

Employees  

Exchange rates 

F 
Fair value of financial instruments 

Finance leases and

hire purchase contracts 

Financial and other information  

Financial assets and

financial liabilities by
contractual residual maturity 

Financial calendar 

Financial liabilities by undiscounted

contractual maturity 

Financial statements 
Forbearance 

Forward looking statements 

Funding and liquidity risk 

G
Gain on financial assets 

Glossary 

Going concern 

Governance and oversight 

Group Company secretary 
Group Internal Audit 

I
Income statement 
Independent auditor’s report 
Intangible assets 

Interest and similar income 

Interest and similar expense 

Page 
277

95

290

350

351

331

289

351

153

361

154

227

144

362

147

272

363

236

171

181

191

227

215

296

270

270

Interest rate risk in the banking book  157

Interest rate sensitivity 

Investment securities 

159

291

Investments in Group undertakings  324

Irish Government  

L
Lease liabilities 

Liquidity risk 

345

311

147

Loans and advances to banks 
288
Loans and advances to customers   289

M 
Market risk 

Model risk 

Page
157

169

N
Net fee and commission income 

Net trading (loss)/income 

Nomination and Corporate
Governance Committee 

Non-adjusting events

after the reporting period 

Notes to the financial statements 

O
Off-balance sheet arrangements and

transferred financial assets 

Offsetting financial assets and

financial liabilities 

Operating and financial review 

Operating expenses 

Operational risk 

Other equity interests 

Other liabilities 

Other operating income 

P
Pension risk 

People and culture risk 

Principal addresses 

Property, plant and equipment  

Prospective accounting changes 

Provisions for liabilities and

commitments 

R
Regulatory capital and

capital ratios 

Regulatory compliance 

Regulatory compliance risk 

Related party transactions 

Report of the Directors 

Retirement benefits 

Risk appetite 

Risk framework  

Risk governance structure  

Risk identification and

assessment process 

Risk management 
Risk management and
internal controls 

271

271

196

351

233

326

318

60

273

164

316

311

272

163

167

369

297

260

312

75

350

165

341

172

303

82

80

80

80

79

209

AIB Group plc Annual Financial Report 2020General Information  
 
 
371

S    
Schedule to the

Group Directors’ report 

Segmental information 

Share-based

compensation schemes 

Share capital 

Statement of cash flows 

Page 

175

266

273

315

232

Statement of comprehensive income  228

Statement of changes in equity 

230

Statement of Directors’ 

Responsibilities 

Statement of financial position 

Stock exchange listings 

Structural foreign exchange risk 

Subordinated liabilities and

other capital instruments  

Subsidiaries and

consolidated structured entities 

Supervision and regulation 

T
Taxation 

Transferred financial assets 

V 
Viability statement 

W
Website 

214

229

361

163

314

324

212

275

326

208

361

AIB Group plc Annual Financial Report 2020General Information 123456ANNUAL FINANCIAL REPORT 
Designed and produced by Originate.
Print Management by Custodian Consultancy.

The paper used in this production has been sourced from a sustainably managed forest.

AIB Group plc
10 Molesworth Street, Dublin 2, D02 R126
+353 (1) 660 0311
aib.ie/investorrelations