Quarterlytics / Financial Services / Asset Management - Bonds / Belvoir Group PLC

Belvoir Group PLC

blv · LSE Financial Services
Claim this profile
Ticker blv
Exchange LSE
Sector Financial Services
Industry Asset Management - Bonds
Employees 51-200
← All annual reports
FY2022 Annual Report · Belvoir Group PLC
Sign in to download
Loading PDF…
National footprint, 
local expertise. 

ANNUAL REPORT & 
ACCOUNTS 2022

T

h

e

P

r

o

p

e

r

t

y

F

r

a

n

c

h

i

s

e

G

r

o

u

p

P

L

C

A

n

n

u

a

l

R

e

p

o

r

t

a

n

d

A

c

c

o

u

n

t

s

2

0

2

2

 
 
 
 
 
 
 
 
 
We are the UK’s largest 
multi-brand property 
franchisor, with a network of 
over 600 lettings and estate 
agency businesses delivering 
high quality services to 
residential clients.

In a continually changing business environment, 
our significant team of sector experts are 
continually reassessing and innovating to keep 
our franchise owners ahead of the competition. 

Find out more at thepropertyfranchisegroup.co.uk

Contents

Strategic report

Highlights 
At a glance 
Chairman’s statement 
Investment case  
Chief Executive Officer’s statement 
Our market 
Business model 
Our strategy 
Financial review 
Our key performance indicators (KPIs) 
Stakeholder engagement 
Responsible business 
Risk management 
Principal risks and uncertainties 

01
02
04
06
08
10
12
16
18
20
22
24
27
28

Governance

Financial statements

Chairman’s introduction to governance 
QCA code compliance 
Corporate governance statement 
Our Board of Directors 
Audit and Risk Committee report 
Remuneration Committee report 
Directors’ report 

30
31
32
34
36
38
41

43

48
49
50
51
52
53

Independent auditor's report 
Consolidated statement  
of comprehensive income 
Consolidated statement of financial position  
Company statement of financial position 
Consolidated statement of changes in equity 
Company statement of changes in equity 
Consolidated statement of cash flows 
Notes to the consolidated statement  
54
of cash flows 
Company statement of cash flows  
55
Notes to the Company statement of cash flows  56
Notes to the consolidated and  
company financial statements 
Shareholder information 

57
80

S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

Highlights

Financial highlights

Revenue

£27.2m

 +13%

2022

2021

2020

2019

2018

Management Service Fees

£15.9m

 +8%

£27.2m

£24.0m

£11.0m

£11.4m

£11.2m

2022

2021

2020

2019

2018

Adjusted EBITDA*

£11.8m

 +14%

Dividends

13.0p

 +12%

2022

2021

2020

2019

2018

Net cash / (debt)

£1.7m

2022

2021

2020

2019

2018

£11.8m

£10.4m

£5.7m

£5.3m

£5.1m

2022

2021

2020

2019

2018

Profit before tax

£8.8m

 +38%

£1.7m

£(2.7)m

£8.8m

£4.0m

£2.3m

2022

2021

2020

2019

2018

* 

 Before exceptional items, share based payment charges and losses/gains on listed investment

Find out more at 
thepropertyfranchisegroup.co.uk

Operational highlights

•  The Group has a portfolio of 76,000 
tenanted managed properties (2021: 
74,000), providing a reliable, regular 
income stream.

• 

EweMove sold 44 new territories in 
2022 (2021: 58) taking the total number 
of territories under contract to 189. 

•  The Group’s sales agreed pipeline 

remained strong at £22.2m at 31 
December 2022 (2021: £26.5m).

•  Hunters, the largest acquisition to date, 
integrated and synergies achieved.

• 

Installation of up-to-date CRM systems 
in Hunters and EweMove.

Our strategic growth initiatives

1.  Lettings growth 
2.  Develop sales activity in the high-street  

led brands 

3.  Financial services growth 
4.  EweMove recruitment 
5.  Acquisitions 
6.  Digital marketing

Our vision

£15.9m

£14.7m

£9.4m

£9.7m

£9.4m

13.0p

11.6p

8.7p

2.6p

8.4p

£8.8m

£6.4m

£4.8m

£4.0m

£4.3m

To achieve an increasing UK market share 
of lettings, estate agency and financial 
service transactions using a proven 
franchise model with multiple, and clearly 
differentiated brands. The Property 
Franchise Group PLC intends to develop 
both the depth and breadth of its network, 
supporting our franchise owners to grow 
their local market shares.

The Property Franchise Group PLC
Annual Report and Accounts 2022

01

 
At a glance

02 The Property Franchise Group PLC

Annual Report and Accounts 2022

Providing responsive 
local residential sales 
and lettings expertise 
across the nation 
through our award-
winning brands.

Our network
We have representation stretching from Falmouth to Aberdeen with 
a presence in most major towns and cities including 55 offices in 
London. We achieve this both through traditional high street offices 
and through virtual offices where the franchisee typically works from 
home or a serviced office.

Our brands
Our brands are household names in their local communities, regions 
and nationally. Whilst the majority of franchisees operate through high 
street offices, a growing number of new franchisees choose to offer 
a 24/7 hybrid service through EweMove and, from 2022, were able to 
offer a hybrid service through Hunters.

Our success
Our brands have achieved many awards over the years demonstrating 
their capabilities.

Notably, our youngest franchise brand, EweMove, has continued 
to win awards and establish itself nationally. EweMove appeared 
in the HSBC top 100 UK franchised businesses of 2022 at number 
34. It celebrated becoming the first-ever winner of the ‘triple 
crown’ at the UK’s biggest agency event, the EA Masters Awards 
on the 21st September 2022, winning the ‘Best National Award’ 
in three categories: Lettings Agencies, Sales Agencies and Sales 
& Lettings Agencies. 

You can find out more about all our brands on our 
website thepropertyfranchisegroup.co.uk

£163m

(2021: £157m)
Franchise Network 
Turnover

3,500

(2021: 3,750)
Franchise Network 
Employees

S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

National property franchise brands

The national network of independently 
owned property agents
Martin & Co was established in 1986 and has 
mainly high street offices, serving England, 
Wales and Scotland. It is one of the major 
residential letting agents in the UK with over 
42,000 properties under management.

Here to get you there
Hunters opened its first office in York in 1992. 
It has grown to 178 offices, mainly on the 
high street, serving England and Wales. 
It operates 9 of the offices itself. 

The UK’s trusted agent
The EweMove franchise model combines 
local property experts through a centralised 
24/7 technology platform with the traditional 
features of a full estate agency service. 

143 Territories

178 Territories

189 Territories

Regional property franchise brands

Unrivalled local knowledge, for all your 
property needs
Whitegates has been trading in the Midlands 
and North of England since 1978. Today its 
activities are evenly split across sales and 
lettings with 29 high street offices. 

Property experts providing service and 
value for London communities since 1850
Ellis & Co has 15 high street offices, 14 within 
London. It shares complementary branding 
with Martin & Co offices in London. 

Taking the hassle out of property, for 
communities across southern England, 
since 1948
Parkers has 16 high street offices located 
along the M4 corridor west of Maidenhead 
with a strong presence around Reading. 

29 Territories

15 Territories

16 Territories

Providing expertise in sales and lettings 
to communities across the South West of 
England for over 150 years
CJ Hole was established in 1867 and has 
a strong local brand heritage. operated 
through 16 high street offices in Avon, 
Somerset, and Gloucestershire. 

When you’re ready to move, Mullucks will 
get you moving
Mullucks has been established in 
Hertfordshire and Essex for over 30 years 
and has a long-standing reputation for 
professionalism and local expertise. 

Local Agent, a network of smiles
Country Properties operates 14 high street 
offices across Hertfordshire  
and Bedfordshire. 
.

14 Territories

16 Territories

3 Territories

Financial services brands

Your online mortgage broker
The Mortgage Genie is an online mortgage 
broker based in Newcastle and was 
established in 2016. It has a team of financial 
advisers offering products from a panel of 
over 90 lenders.

The Property Franchise Group PLC
Annual Report and Accounts 2022

03

 
 
 
 
 
 
 
 
 
Chairman’s statement

2022 has proved to be 
another outstanding 
year for the Group. 

Before getting into the detail of why that’s 
the case during my first year as Chairman, 
I want to say a few words of thank you to 
our founder, Richard Martin, who retired as 
Chairman in May 2022.

Richard espouses all of the virtues of TPFG. 
The requirements for strong leadership, 
entrepreneurial drive, tight cost control and 
creative vision. As a direct result of Richard’s 
outstanding leadership, the Group today 
benefits from each of these virtues being 
embodied in our Executives supported by a 
vastly experienced Senior Leadership Team. 
Working closely together they are capable 
of identifying and assessing the merits of 
acquisition opportunities whilst ensuring that 
the knitting of the day job has their full and 
appropriate attention.

I am very pleased that Richard agreed to 
remain on our Board as a Non-Executive 
Director and we are extremely grateful for his 
continued encouragement and insight.

Throughout the year we continued to 
work hard to fully integrate Hunters and 
this process was completed by year-end – 
some three months ahead of our original 
timetable. As with previous acquisitions, we 
have demonstrated our ability to achieve 
the planned synergies and our capability to 
successfully manage such acquisitions for 
the benefit of all our stakeholders. This  
was especially pleasing given the scale  
of the acquisition.

Our financial results this year have confirmed 
the success of our acquisition of Hunters in 
2021. Our headline profit before tax being 
ahead of market expectations at £8.8m 
(2021: £6.4m) and the more insightful 
adjusted profit before tax being higher than 
market expectations at £10.7m (2021: £9.4m). 
In turn we also improved our return on 
capital employed to 20% (2021: 17%) and our 
return on capital invested to 27% (2021: 24%). 

Paul Latham | Non-Executive Chairman

04 The Property Franchise Group PLC

Annual Report and Accounts 2022

S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

The growth of our portfolio of managed 
properties together with an improvement 
in the lettings revenues in Hunters are at 
the core of our plans for 2023. Whilst there 
are clear signs that there may well be more 
economic stability than we expected in Q4 
2022, which invariably translates into an 
improved housing market, any headwinds 
faced are also likely to create opportunities 
for the Group given our balance sheet 
strength and growing net cash position. 

The Group is today, the largest property 
franchisor in the UK. The resilience of 
the franchise model to weather periods 
of economic uncertainty backed by an 
underlying recurring revenue stream, 
predominantly from our portfolio of 
managed properties, allows the Group 
to actively pursue the development of 
complementary revenue streams. Three  
such streams under development being 
financial services, conveyancing and  
block management.

By way of conclusion I would like to thank 
my Board colleagues, the dedicated head 
office teams in Bournemouth, York and 
Cleckheaton and our many excellent 
franchisees and their staff for all of their 
efforts over the last year. Similarly I extend 
my thanks to all of our shareholders and 
business partners for their continued support. 
We could not achieve what we do without  
all these stakeholders striving to help us 
achieve our strong vision and clearly  
defined strategic initiatives.

Paul Latham
Non-Executive Chairman
17 April 2023

The Group’s shareholders will be aware of the 
highly cash generative nature of our activity. It 
is, therefore, very pleasing to report that after 
using a debt facility of £12.5m and cash of 
£2.5m to fund the acquisition of Hunters as 
well as paying increased dividends of £3.8m, 
the Group has swiftly returned to a net cash 
position of £1.7m at 31 December 2022.

As a result of our financial progress in 2022, 
I am particularly pleased to announce that 
the Board has approved a final dividend for 
FY22 of 8.8p (2021: 7.8p) bringing the total 
dividend for FY22 to 13.0p, an increase of 12% 
over the 11.6p paid for 2021.

Despite our record financial performance in 
2022, the year was operationally challenging 
for our more sales reliant businesses. 
The housing market was affected by the 
macro-economic issues facing the UK and 
reacted to the increase in interest rates 
with a noticeable decline in agreed sales 
transactions as mortgage deals became 
more expensive and stuttered through the 
political uncertainty of Q4. From a sales 
perspective, 2022 was a year of two halves 
with good levels of sales agreed but slow 
conversion into completed transactions in 
H1 and slowing levels of sales agreed but 
much better conversion into completed 
transactions in H2. We ended the year with 
a sales agreed pipeline of £22.2m (2021: 
£26.5m) which still represents a good start to 
our 2023 financial objectives.

2022 was a year where our strength in 
lettings showed its considerable influence 
on our financial results. Our heritage and 
focus has always been in lettings. We 
managed 76,000 tenanted properties for 
landlords at 31 December 2022. Our total 
lettings revenues represented 47% of total 
revenue and lettings accounted for 55% of 
management service fees. It is a recurring 
revenue stream, annuity like in nature, that 
grew in 2022, largely as a result of rental 
inflation. The early signs are showing a similar 
trend in 2023.

2022 was a year 
where our strength 
in lettings showed 
its considerable 
influence on our 
financial results.

£8.8m

Profit before tax

13.0p

Dividend for FY22

20%

ROCE

The Property Franchise Group PLC
Annual Report and Accounts 2022

05

Investment case 

Why invest in The  
Property Franchise Group?

We are a robust business in the face of adversity as well as a  
market leader able to reap the rewards in better times. 
Since listing on AIM in 2013 we have acquired a number of complementary property franchising 
businesses and become the largest lettings and estate agency franchise business in the UK.

We have rewarded our shareholders with a progressive dividend policy.

06 The Property Franchise Group PLC

Annual Report and Accounts 2022

We are a robust business in the face of adversity as well as a  

market leader able to reap the rewards in better times. 

Since listing on AIM in 2013 we have acquired a number of complementary property franchising 

businesses and become the largest lettings and estate agency franchise business in the UK.

We have rewarded our shareholders with a progressive dividend policy.

S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

Proven franchise 
model:

High degree of  
recurring revenue:

+27

years in franchising

51%

of total revenue in 2022

Track record of 
growth:

+764%

growth in adjusted 
diluted EPS since 2013

Experienced 
leadership team:

24 years

average industry experience

Six acquisitions  
since 2013 to date:

Progressive dividend 
policy:

9

franchise brands

+828%

growth since 2013 at 
13.0p for 2022

Strong free cash 
flow generation:

+£8.2m

for 2022

Capital light  
model:

20%

ROCE in 2022

27%

ROCI in 2022

The Property Franchise Group PLC
Annual Report and Accounts 2022

07

Chief Executive Officer’s statement

Strength of franchise 
model delivers material 
revenue growth.

I am delighted to report that 2022 produced 
another strong set of record results as we 
delivered on our investment and growth 
objectives. We achieved material revenue 
growth, up 13% to £27.2m and a significant 
increase of 38% in reported profit before tax 
to £8.8m. 

As we continue to navigate an unpredictable 
UK property market which saw a drop in sales 
activity in 2022, in line with our expectations, 
the strength of our franchise business model 
and our commitment to lettings activities has 
come to the fore in achieving these results. 
I would like to take this opportunity to thank 
our team for their continued commitment  
to the business and hard work in supporting 
our franchisees.

Following a transformational year in 2021 
with the acquisition of Hunters, a key focus 
for us during the year was to fully integrate 
the business which was achieved ahead of 
target. We are now benefitting financially, 
operationally and strategically from being an 
enlarged Group. 

Our performance has been particularly 
pleasing when compared against the 
economic backdrop and reduction in 
house sales transactions across the UK 
property market. Our business model has 
proven its robustness with the growth in 
lettings’ revenues which more than offset 
the impact of the market-led reduction in 
sales transactions. Looking ahead, we don’t 
envisage this abating. We expect residential 
sales transactions to continue to reduce 
in 2023. We also expect recurring lettings’ 
revenues to continue to grow at or above 
the levels seen in 2022, which is particularly 
encouraging for the Group with such a 
strong lettings heritage and performance.

We have continued to strengthen our senior 
leadership team and the team dedicated 
to supporting franchisees during 2022 as 
well as investing in new operating systems 
for EweMove and Hunters to further their 
growth. By leveraging our position, we 
believe opportunities exist to continue our 
strategic initiatives over the next 12 months.

Execution of our 
strategic plan 
continues  
to deliver  
growth.

Gareth Samples | Chief Executive Officer

08 The Property Franchise Group PLC

Annual Report and Accounts 2022

S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

£27.2m

Turnover

£9.0m

Net cash generated 
from operations

Financial performance
I am very proud of our franchisees, who 
collectively contributed to the delivery of 
another year of growth in Management 
Service Fees (“MSF”), up 8% to £15.9m (2021: 
£14.7m) and our Group for maintaining 
its strong operating margin and, thereby, 
achieving an adjusted profit before tax 
increase of 14% to £10.7m (2021: £9.4m), 
ahead of market expectations.

We continue to be strongly cash generative, 
generating net cash from operations of £9.0m 
(2021: £8.9m). As a result, we fully repaid the 
outstanding balance of the £7.5m term loan 
in November 2022 that formed part of the 
£12.5m debt facility used to fund the Hunters 
acquisition in March 2021, paid an increased 
interim dividend and ended the year with a net 
cash position of £1.7m (2021: net debt £2.7m). 
We are delighted to have put ourselves back 
into a net cash position within 18 months of 
our largest acquisition to date which gives us a 
strong platform for further growth.

As a result of our continued financial progress 
and our commitment to a progressive 
dividend policy, we are pleased to announce 
a final dividend of 8.8p for 2022 (2021: 7.8p). 
Its approval at our AGM in June will mean an 
increase in the full year dividend of 12% to 
13.0p (2021: 11.6p).

Our network's lettings performance
A lack of stock, unprecedented demand, 
in part driven by continuing high levels of 
long-term net migration, and rising mortgage 
costs have all driven rental inflation in 2022 
and continue to do so into 2023.

The Group and the broader UK lettings 
market saw double digit growth in new 
tenancy rents in 2022, with the Homelet 
Index recording growth of 10.8%. For the 
75% of renters who do not move every year, 
rent increases were 4.2% in the 12 months 
to December 2022, representing the largest 
annual percentage change since the ONS UK 
Index began in January 2016.

core of our activities. We remain committed to 
this being the most significant element of our 
revenue and MSF. Lettings represented 47% of 
total revenue (2021: 48%) and 55% of total MSF 
(2021: 53%) in the period. 

The above factors, together with a full 
year’s contribution from Hunters and some 
progress in assisted acquisition numbers, 
have generated total growth in lettings 
revenues of 9% and lettings MSF of 13% over 
2021 (of which Hunters contributed 3% and 
4% respectively).

Amidst an uncertain trading environment, it 
is the lettings market which underpins our 
prospects for growth in 2023. 

Our network's sales performance
Total residential sales transactions in the UK 
declined from c.1.5m in 2021 to c.1.25m in 
2022*, a trend reflected in the Group’s overall 
performance with the notable exception 
being Martin & Co where sales completions 
were almost unchanged year on year. This 
reflects the continued work to grow the 
brand’s sales capabilities.

In 2022, the Group listed over 37,000 homes 
for sale, agreed sales on over 31,000 homes 
and helped buyers complete on over  
24,000 homes. 

Whilst the sales transaction market is 
notoriously difficult to predict, early signs of 
stock levels and instructions, coupled with 
improved conversion times, indicate that the 
market for residential properties is likely to 
align with that of 2019 as we move through 
the year. Whilst realigning, we expect 
residential sales transactions to reduce and 
2023 to perhaps achieve 1.06m transactions 
in line with forecasts by Zoopla.

Strategic initiatives delivering growth
We made progress in 2022 with all our 
strategic initiatives with economic uncertainty 
and challenges brought about by that 
impacting the initiatives to various degrees.

Whilst pursuing a mix of revenues, the lettings 
side of our business with 76,000 rental 
properties under management remains at the 

• 

Lettings growth 
Our assisted acquisitions programme 
brought 1,890 tenanted properties into 

*  UK monthly property transactions commentary – GOV.UK

the network, in turn adding £2.1m of 
network income on an annualised basis. 
We aim to grow this further in FY23.

•  Develop sales activity in the high  

street-led brands 
All of our long-standing brands 
performed strongly showing a 9% 
reduction in sales transactions overall 
against a UK market reduction of 16% in 
2022. As a result, we gained market share, 
led by the initiatives within Martin & Co. 

Financial services growth 
H2 2022 presented a significant 
challenge for financial services in this 
sector and that has continued into 2023. 
Mortgage Genie made progress but 
MSF from this activity remains at 1% of 
the Group total against a longer term 
objective of 5%.

EweMove recruitment 
2022 was yet another good year for 
EweMove as it continued to build on its 
brand positioning and scale, selling 44 
new territories and finishing the year with 
189 territories under contract. 

• 

• 

•  Acquisitions  

We continue to assess potential 
targets primarily with the aim of adding 
managed properties to our nine owned 
offices in 2023.

•  Digital marketing 

We provide local solutions for 
franchisees and Group-wide customer 
journey management. New campaigns 
are driving pleasing levels of results for 
the network as we improve our customer 
for life journeys and invest in more 
capable operating systems. 

Outlook
Whilst remaining cognisant of the external 
environment, we remain confident in the 
execution of our strategic plan moving 
forwards. We have an excellent team in place, 
continuing to support a very experienced 
group of franchisees and a proven strategy, 
which we expect to continue delivering 
growth into 2023 and beyond.

Gareth Samples
Chief Executive Officer
17 April 2023

The Property Franchise Group PLC
Annual Report and Accounts 2022

09

Our market

Our understanding of the drivers  
of the residential property market.

Residential property has established itself as 
an investment asset class and the economic 
need for residential agency remains as strong 
as ever.

KEY FACTORS – LETTINGS

Immigration to UK

Long-term net migration has played a significant part in 
rental demand. Estimates for the 12 months ended June 
2022 showed 504,000 more people arriving into the UK 
than departing. Looking at visas granted, work visas were 
up 77% over 2021, and study visas were up 44% over 
2021. Towards the end of 2022, Rightmove reported that 
the number of people enquiring about rental properties 
was up 23% on the prior year.

UK Visas Granted

2019

2020

2021

2022

)
s
d
n
a
s
u
o
h
t
(

s
a
s
v

i

f

o

.

o
N

1,400

1,200
1,000
800

600

400

200
0

Work

Study

Family

Total

Market drivers
•  People will always need somewhere to live 

•  Population growth/increased life expectancy means more 

UK households in the future 

• 

Social housing provision has declined significantly over the 
last 30 years 

•  The private rental sector has grown significantly to almost 

20% of total housing stock 

•  Residential property has become an investment asset class 

•  Demand continues to outstrip supply

Homes in the Private Rented Sector

UK rental stock reached 5.4m homes in 2016 and has not 
changed significantly since with the latest data showing 5.5m 
homes in 2021. There are structural challenges from the current 
tax regime, ageing landlords sitting on big capital gains and 
decarbonisation through the move to EPC C rules in 2028 holding 
back growth. Accidental landlords should help growth in the short-
term along with landlords that favour low LTV purchases.

Number of private rented homes (million)
6,000

)

n
o

i
l
l
i

m

(

e
m
o
h
f

o
r
e
b
m
u
N

5,000

4,000

3,000

2,000

1,000

0

2
0
0
3

2
0
0
4

2
0
0
5

2
0
0
6

2
0
0
7

2
0
0
8

2
0
0
9

2
0
1
0

2
0
1
1

2
0
1
2

2
0
1
3

2
0
1
4

2
0
1
5

2
0
1
6

2
0
1
7

2
0
1
8

2
0
1
9

2
0
2
0

2
0
2
1

Source: Home Office / ONS

Source: UK stock of private rented homes – Zoopla

Affordability

Availability of Stock

The percentage of gross income that households spend on their 
rent appears to be relatively static. The Homelet Rental Index 
Report for February 2023, recorded 31% in February 2023 up 
from 30.5% in February 2022 and almost identical to February 
2019. This despite UK rents for new tenancies increasing year on 
year by an average of almost 10% in 2022. 

Rental properties available to tenants looking for a home 
at any time has improved slightly over 2021 apart from in 
London, and Scotland according to Twenty CI’s Property 
and Homemover Report December 2022. That said, 
against the 5 year average, rental stock is down 38% 
according to Zoopla.

Rent as a % of household’s gross income for new tenancies

Rental Stock

31.5

31.0

30.5

30.0

29.5

29.0

Feb-19

Feb-20

Feb-21

Feb-22

Feb-23

4

3

2

1

0

s
h
t
n
o
M

Scotland

Wales

North

Midlans

London

South

December 2022

December 2021

Source: Homelet Rental Index Report

Source: Twenty CI

10 The Property Franchise Group PLC

Annual Report and Accounts 2022

 
 
 
 
 
 
 
 
 
 
S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

KEY FACTORS – SALES

Mortgage Rates

Housebuilding

We are living through mortgage rates not seen in the UK since 
November 2008. Although they appear to have stabilised 
and offer room for reduction in 2023, higher than expected 
inflation may cause mortgage rates to fall more slowly in 2023 
than forecasts suggest. That said, 50% of purchases are by 
cash buyers, up 10% in November 22 over pre-Covid levels 
according to Savills, and through low value mortgages.

House building in England has been falling short of Government 
targets and forecasts suggest that will remain the case. The 
target is currently 300,000 homes pa. Starts were circa 180,000 
in 2021 and 2022. Building the right properties in the right 
locations may prove difficult. Supply constraints will continue to 
be a factor in house prices and rents for many years to come.

New mortgage rate 75% loan to value (%)

House Building in England

7.0
6.0
5.0
4.0
3.0
2.0
1.0
0.0

250,000

200,000

150,000

100,000

50,000

t
l
i

u
B
s
e
m
o
H

0

2
0
-
c
e
D

3
0
-
c
e
D

4
0
-
c
e
D

5
0
-
c
e
D

6
0
-
c
e
D

7
0
-
c
e
D

8
0
-
c
e
D

9
0
-
c
e
D

0
1
-
c
e
D

1
1
-
c
e
D

2
1
-
c
e
D

3
1
-
c
e
D

4
1
-
c
e
D

5
1
-
c
e
D

6
1
-
c
e
D

7
1
-
c
e
D

8
1
-
c
e
D

9
1
-
c
e
D

0
2
-
c
e
D

1
2
-
c
e
D

2017

2018

2019

2020

2021

2022

2023

Total Homes

Help to buy (other sales support)

Build to rent

Source: Bank of England

Source: DLUHC

House Buyers/Sellers

Residential Property Transactions

The reduction in sales agreed (-15%) and exchanges in 2022 
(-11%) together with an increase in seller instructions meant stock 
availability was much closer to typical values going into 2023. 
The ratio of new sales to new instructions has returned to pre-
Covid levels. That said, Zoopla research shows demand in Jan/
Feb 23 was up 15% on Jan/Feb 19, which is reflected in house 
prices not falling as far as expected and showing little change 
year on year. 

The expected fall in transactions in 2022 over 2021 occurred 
as the costs of stamp duty became a factor again coupled 
with rising inflation and mortgage rates. The result, 1.26m 
transactions on a seasonally adjusted basis, comparable with the 
best years pre-Covid. So far in 2023, cash buyers represent 
a higher proportion of transactions. Zoopla forecasts circa 
1.05m transaction in 2023.

Residential Sales Stock

UK Residential Property Transactions

s
h
t
n
o
M

7

6

5

4

3

2

1

0

Scotland

Wales

North

Midlans

London

South

December 2022

December 2021

m
£

'

1.6

1.4

1.2

1.0

0.8

0.6

0.4

0.2

0

2019 A

2020 A

2021 A

2022 A

2023 F

2024 F

Cash buyer

Mortgaged buy-to-let investor

 Mortgaged home owners

Source: Twenty CI

Sources: Zoopla 

The Property Franchise Group PLC
Annual Report and Accounts 2022

11

 
 
 
 
 
Business model

Our proven franchise model 
creates a solid platform for 
value creation and further 
growth opportunities.

What 
we do

How we  
add value

Lettings and property management
We are one of the largest managing agents 
of residential properties in the UK with a deep 
understanding of lettings and a clear view of how 
to develop value in the long-term from a portfolio. 
Our franchisees are fully insured members of 
professional bodies, supported by specialist software, 
who know their local rental market and manage 
all properties locally.

Estate agency
We operate on a no sale no fee basis. We cater both 
for the majority of sellers who prefer to instruct 
an agent operating from high street premises 
and for those sellers who choose to use a more 
technologically enabled agent without a high street 
office. Two of our brands have been engaged in estate 
agency for more than 150 years.

Financial services
Whilst some of our franchisees have been offering 
their clients access to property related financial 
services for many years, this was identified as a growth 
area for us as a large proportion of franchisees do 
not engage in this activity. Hence, the development 
of a full financial services offering is one of our 
strategic initiatives.

Acquisitions
The assisted acquisitions programme, whereby we 
provide the expertise to our franchisees to assist with 
finding the sellers of managed property portfolios, 
negotiating the sales, funding the acquisitions and 
integrating those acquisitions, is a primary focus for us. 
Franchisees buying managed portfolios of properties 
improve their chances of successful future growth.

Established franchise model
At our core, all our brands operate exactly the same franchise 
model. It’s a model that’s been developed over the last 27 
years, based around long-term commitment by franchisor 
and franchisee to the development of the franchisees’ 
revenue streams. Franchisees sign a five-year agreement 
and agree to put all their efforts into developing the 
franchise brand in their territory.

Expertise and scale
We have significant expertise in buying, letting and managing 
rental properties. In the last eight years, aided by the 
acquisition of some more sales-dominated businesses, 
we have developed our expertise in selling homes. We 
have grown to be the second largest branch network 
for residential sales and the second largest manager of 
rental properties.

Central support
The support required by franchisees changes as their 
franchises mature and as the economic environment 
changes. We continue to evolve and invest in our central 
support through IT, marketing, assisted acquisitions, 
compliance and to invest in business advice through the 
growth of our leadership team.

Harnessing technology
The use of technology is evolving in our sector. The 
acquisition of EweMove helped us understand how 
important it was to embrace new technologies. We have 
been improving lead generation through improved websites, 
social media, improved CRM, live chat, online viewings, 
and online appointments. All our national brands will have 
replaced their operating platforms over the last 21 months by 
Q4 2023.

12 The Property Franchise Group PLC

Annual Report and Accounts 2022

S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

How we support our 
franchisees

The value our  
model creates

We rely on people who are committed to 
operating franchises under our brands. A 
franchisor’s role is to research, gain insight into 
the future environment and determine those 
factors likely to impact franchisees’ businesses 
in the future. We recognise that experienced 
franchise owners have an important role to 
play and we engage with them through various 
franchise committees, regional business meetings 
and through the MD-led operations teams.

We pride ourselves on the comprehensive start-
up training and support we offer. The success 
of our franchisees is very important to us. We 
support them throughout their initial five-year 
franchise agreement and beyond.

•  Ongoing support through regional training, 

online training, the acquisitions team and our 
business development team. 

•  All offices have unlimited access to our 

business systems, helpdesk and to specialist 
“market intelligence” tools. 

•  Marketing campaigns and collaterals are 

developed in coordination with the brands’ 
marketing committees and made available 
through a digital hub. 

•  We build, update and optimise our 

brand websites. 

•  We support our franchisees with regular 

customer targeted mailings/messages, PR 
and monthly newsletters. 

•  We use specialist operational software 
and work with our providers to ensure 
all franchisees and their staff are 
competent users. 

•  We have an internal audit team and conduct 

regular checks on the financial practices of 
our franchisees. 

Shareholders
•  A stable annuity like earnings’ stream 

due to the size of the managed portfolio 
of properties. 

•  A growing dividend through the success 
of acquisitions and diversifying income. 

Franchisees
•  At the forefront of technology and digital 

marketing in our sector. 

•  Central expertise to steer franchisees 
through the business challenges. 
•  Opportunities to achieve scale and 

ambitions through expansion of territory, 
assisted acquisitions or buying outgoing 
franchisees’ businesses. 

Landlords
•  One of the largest letting agents in the UK 
with a deep understanding of lettings. 

•  Franchisees supported by the best 
operational software available. 

•  High standards of compliance that meet 

or exceed the legal requirements. 

Tenants
•  Local service and extensive local 

knowledge to help find the right property. 

•  Long established and far reaching 

landlord relationships. 

•  A full redress scheme when needs arise. 

Sellers
•  A service more suited to customers, 

having the choice of traditional or hybrid. 

•  No sale no fee across all our brands. 
•  Deep understanding of local markets, 

some brands with +150 years of operation.

Employees
•  Over 3,500 people are employed within 

the network and are given access 
to high quality training and career 
development opportunities. 

51%

Recurring revenue

603

Franchised territories

76,000

Managed properties

35,000

Properties let

37,000

Properties listed for 
sale

3,500+

Employees in network

The Property Franchise Group PLC
Annual Report and Accounts 2022

13

14 The Property Franchise Group PLC

Annual Report and Accounts 2022

S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

The Property Franchise Group PLC
Annual Report and Accounts 2022

15

Our strategy

We are pursuing a strategy to deliver growth 
which is summarised into six key elements:

Strategic growth initiative

Strategic growth initiative

Actions
Actions

Lettings growth

01

We intend to continue to grow the portfolio of 
tenanted properties managed by our franchise 
network through acquisition (our own and assisting 
franchisees), through more engaging and informing 
services for our landlords, and by addressing the 
causes of attrition.

02

03

04

05

06

Develop sales activity in 
the high-street led brands

Some of our high-street led brands have been 
heavily weighted towards lettings. For some offices 
this is their primary focus. So, there is a significant 
opportunity to increase sales activity.

Financial services  
growth

We want to build a financial services business 
that serves the customers of our brands as part of 
becoming a full service provider. Growing our sales 
activity will help drive our financial services business.

EweMove recruitment

We want to accelerate the recruitment of franchisees 
into EweMove, with a short-term goal to achieve 200 
franchised territories before setting our sights on 300 
territories. In 2 years EweMove has grown from 115 to 
189 franchised territories.

Acquisitions

We will continue to grow the Group through 
acquisitions of the same, similar and 
complementary businesses.

Digital marketing

Our digital marketing strategy underpins all our 
other strategic growth initiatives. We will continually 
develop our digital marketing, delivering an intuitive 
and engaging customer journey with the right 
communications at the right time.

16 The Property Franchise Group PLC

Annual Report and Accounts 2022

S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

For details of our KPIs 
See pgs 20 – 21

Progress to date

Principal risks

•  Most of our franchisees have expressed a desire to buy a portfolio.

•  Acquisitions may not be available or we may lose out to 

•  Franchisees have continued to carry out acquisitions acquiring 1,890  

managed properties in 2022 (+49% on 2021).

•  The brands’ managing directors are actively working with franchisees 

to source opportunities. 

•  Digitally driven campaigns to win private landlords’ business, retain 

existing landlords and win back lost landlords.

other buyers following the same strategy.

•  We continue on our upskilling journey through the introduction of  

•  The same number of agents chasing fewer sales 

a network wide training portal.

transactions, causing fees to reduce.

•  Martin & Co’s sales transactions in 2022 up 32% over 2019 despite a 

•  Increasing costs against a background of reduced fees, 

16% reduction in the 2022 market over 2021.

causing franchisees to reduce their sales activities.

•  Strategic partnership agreed with LSL Property Services Plc to 

•  Franchisees do not accept that this income stream can 

develop financial services. 

improve the value of their franchises and apathy continues.

•  Developing our offer through or in-house mortgage broker 

•  Franchisees fail to see this as developing a stronger offering 

Mortgage Genie.

to win and retain customers.

•  Franchisees running financial services businesses can now be 

supported by Mortgage Genie.

•  44 territories sold in EweMove during 2022 (2021: 58). Now just 11 

•  Lower costs of entry may mean some franchisees fail to 

short of 200 with performance suggesting 200 by the end of Q1 2023.

devote the time required to developing the territory.

•  Further investment in a regional team to support franchisees.

•  The fixed fee model gains traction with wealthier customers 

•  Installation of new operating system to accommodate growth 

ambitions due to be completed in Q1 2023.

given EweMove is no sale no fee.

•  Six acquisitions to date, 9 brands.

•  Bank facility in place with Barclays Bank Plc to mirror our growth plans.

•  Suitable acquisitions do not become available or we lose 

out to other buyers following the same strategy.

•  Prices sought by sellers leave insufficient room to enhance 

earnings as borrowing costs rise.

•  In 2022 we have rebuilt some of our websites to allow us to respond 

more quickly to market needs.

•  Our messages being lost in the swathe of daily digital 
communications that many of our customers receive.

•  We are part way through installing new operating platforms in our 

•  Integrations and developments taking longer and costing 

three national brands to enable more digital interaction.

more to achieve than anticipated.

The Property Franchise Group PLC
Annual Report and Accounts 2022

17

Financial review

Acquisition 
integration enhances 
strong financial 
performance.

Our commitment to long-term 
sustained growth meant that 
although we had to be  
more cautious in 2022,  
we pressed on.

By year end, we had delivered all the strategic 
ambitions we had set out to achieve. Namely,  
changes required to fully achieve our 
acquisition synergies, added to our team 
supporting franchisees, commenced the 
integration of Mortgage Genie into our 
financial services offering and begun the 
installation of new operating systems for  
all three national brands.

Whilst the organic growth in lettings revenue 
continued where it had left off in 2021, our 
revenue from sales’ transactions was slow 
to materialise, eventually coming through 
towards the back end of 2022. With a slower 
market for sales’ instructions in Q4 2022, our 
sales agreed fee pipeline fell back to £22.2m 
(2021: £26.5m). Still strong but down 16%.

Revenue 
Group revenue for the financial year ended 
31 December 2022 was £27.2m (2021: 
£24.0m), an increase of £3.1m (13%) over the 
prior year. Hunters contributed £10.9m to 
revenue (2021: £9.8m) and Mortgage Genie 
contributed £1.4m (2021: £0.4m). There was 
like for like growth (excluding the acquisitions 
in 2021) of 8% in revenue, delivering £14.9m 
(2021: £13.9m).

Management Service Fees (“MSF”), our key 
underlying revenue stream, increased 8% 
from £14.7m to £15.9m and represented 58% 
(2021: 61%) of the Group’s revenue. Hunters 
contributed £4.1m of MSF (2021: £3.5m). 
There was like for like growth (excluding 
Hunters) of 5% to £11.8m (2021: £11.2m).
Lettings contributed 55% of MSF (2021: 53%), 
sales contributed 44% of MSF (2021: 46%) 
and financial services contributed 1% of MSF 

David Raggett
Chief Financial Officer

18
18 The Property Franchise Group PLC

Annual Report and Accounts 2022

(2021: 1%). Lettings MSF increased by 12% 
in the year, excluding the amortisation of 
prepaid assisted acquisitions support, and 
sales MSF increased by 2%.

Our franchise sales activity was again 
predominantly focused on reselling 
existing franchises to experienced franchise 
owners in the high street-led brands, and 
encouraging new entrants into EweMove. 
Territory sales in EweMove were 44 (2021: 
58), the second highest in EweMove’s history.

Operating profit 
Headline operating profit increased by 40% 
for the second year in a row to £9.3m (2021: 
£6.7m) with an improved operating margin 
of 34% (2021: 27%). Adjusted operating profit 
before exceptional items, amortisation 
of acquired intangibles and share-based 
payments charges increased 15% from £9.7m 
to £11.1m and the resulting operating margin 
remained strong at 41% (2021: 40%). 

As a result of our acquisitions in 2021, our 
cost of sales increased by 51% to £5.6m 
(2021: £3.7m). Headline administrative 
expenses decreased by 7% to £11.9m (2021: 
£12.7m) and, excluding the exceptional costs 
incurred in 2021 of £0.9m, administrative 
expenses were unchanged year on year. 

There were no exceptional costs 
incurred in the year (2021: £0.9m due 
to the acquisitions).

Share options were granted to the Executive 
Directors in 2022 over a maximum of 
290,000 ordinary shares. There were also 
share options granted to senior employees in 
2022 amounting to a maximum of 212,500 
ordinary shares on the same conditions as 
those applying to the Executive Directors. 
Total shares under option at 31 December 
2022 were 2,213,000.

An assessment of the share-based payment 
charges resulting from the options granted 
was made on 31 December 2022 resulting 
in £0.4m being charged to the profit and 
loss account (2021: £1.0m). Further details 
can be found in notes 4, 5 and 33 to the 
consolidated financial statements.

Adjusted EBITDA 
Adjusted EBITDA for 2022 was £11.8m (2021: 
£10.4m), an increase of £1.4m (14%) over the 
prior year.

S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

Revenue
Management Service Fees
Cost of sales
Administrative expenses
Adjusted operating profit*
Operating profit
Adjusted profit before tax**
Profit before tax
Adjusted EBITDA**
Dividend
Diluted EPS
Adjusted diluted EPS**

Percentage 
change

+13%
+8%
+51%
-7%
+15%
+40%
+14%
+38%
+14%
+12%
+99%
+6%

2022

£27.2m
£15.9m
£5.6m
£11.9m
£11.1m
£9.3m
£10.7m
£8.8m
£11.8m
13.0p
22.5p
28.4p

2021

£24.0m
£14.7m
£3.7m
£12.7m
£9.7m
£6.7m
£9.4m
£6.4m
£10.4m
11.6p
11.3p
26.9p

of The Mortgage Genie Limited and its sister 
company, £0.3m on the disposal of Auxilium 
and £0.3m for the purchase of assets. 

The Group borrowed £12.5m from Barclays 
to fund the majority of the cash element of 
the consideration for Hunters Property plc in 
2021. This was made up of a revolving credit 
facility of £5.0m and a term loan of £7.5m 
repayable over 4 years. The term loan was 
fully repaid in 2022 with an outflow of £6.1m. 
In 2021, the Group made repayments against 
the term loan of £1.4m and repaid loans that 
Hunters had with HSBC of £3.0m. 

*  Before exceptional costs, amortisation of acquired intangibles and share-based payment charges. 

**  Before exceptional costs, share-based payment charges and loss/gain on listed investment

Dividend payments totalling £3.8m were paid 
in the year (2021: £2.9m).

Profit before tax 
Profit before tax increased to £8.8m (2021: 
£6.4m). Excluding exceptional costs of 
£nil (2021: £0.9m), amortisation arising on 
acquired intangibles of £1.4m (2021: £1.2m), 
the share-based payment charges of £0.4m 
(2021: £1.0m) and the loss on the listed 
investment of £0.03m (2021: gain £0.1m), the 
adjusted profit before tax increased by 14% 
from £9.4m to £10.7m. 

Taxation 
The effective rate of corporation tax for the 
year was 18.0% (2021: 42.7%) with the rate in 
2021 due to the increase in corporation tax 
from 19% to 25% in April 2023 which caused 
a deferred tax charge of £1.5m. The total tax 
charge for 2022 was £1.6m (2021: £2.7m).

Discontinued operations
On 22 July 2021 the Group disposed of its 
majority shareholding in Aux Group Limited. 
This resulted from the decision to partner 
with LSL so as to scale up more quickly 
without the regulatory burdens. A cost of 
£0.2m was recognised under discontinued 
operations in 2021 being the loss on disposal 
of £0.3m less the profit after tax up to the 
point of disposal of £0.1m. 

Earnings per share 
Basic earnings per share (“EPS”) for the year 
was 22.6p (2021: 11.3p), an increase of 100%. 
This reflects the remaining dilution impact 
flowing through from the acquisition of 
Hunters in 2021 into the calculation with the 
average number of shares in issue for the 
period being 32,041,966 (2021: 30,622,102). 

Diluted EPS for the year was 22.5p (2021: 
11.3p) an increase of 99% based on the 
average number of shares in issue for the 
period plus an estimate for the dilutive effect 
of option grants vesting, being 32,141,592 
(2021: 30,721,692). 

The impact of the deferred tax rate change 
of £1.5m in 2021 was to reduce basic EPS 
and diluted EPS from 16.3p to 11.3p in 2021. 
Without the charge in 2021, the increase in 
basic EPS and diluted EPS for 2022 would 
have been 38%.

Adjusted basic EPS for the year was 28.4p 
(2021: 27.0p), an increase of 5% based on the 
average number of shares in issue for the 
period of 32,041,966 (2021: 30,622,102).

Adjusted diluted EPS for the year was 28.4p 
(2021: 26.9p), an increase of 6% based on 
an estimate of diluted shares in issue of 
32,141,592 (2021: 30,721,692).

The adjustments to earnings to derive 
the adjusted EPS figures total £1.9m 
(2021: £4.8m) and mainly result from the 
share-based payment charge of £0.4m 
and amortisation of acquired intangibles 
of £1.4m.

The profit attributable to owners increased 
108% to £7.2m (2021: £3.5m).

Dividends 
The Board remains committed to its 
progressive dividend policy whilst 
maintaining strong dividend cover as part of 
its overall capital allocation policy. 

The Group has grown significantly over the 
last two years and is generating significantly 
more cash than ever before. As a result, the 
Board is pleased to announce a final dividend 
of 8.8p (2021: 7.8p), an increase of 13%, 
bringing the total dividend for 2022 to 13.0p 
(2021: 11.6p). It will be paid on 9th June 2023 
to all shareholders on the register on 12th 
May 2023. Our shares will be marked ex-
dividend on 11th May 2023. The total amount 
payable is £2.8m (2021: £2.5m).

Cash flow 
The Group is strongly operationally cash 
generative. The net cash inflow from 
operating activities in 2022 was £9.0m 
(2021: £8.9m).

The net cash inflow from investing activities 
was £0.1m (2021: outflow £13.7m). This 
results from acquisitions and disposals of 
intangible assets. In 2021 the net outflow 
consisted of £13.0m for the purchase of 
Hunters Property plc, £0.1m for the purchase 

Liquidity 
The Group had cash balances of £6.7m on 
31 December 2022 (2021: £8.4m) and after 
deducting the revolving credit facility of 
£5.0m mentioned above, net cash was £1.7m 
(2021: net debt £2.7m).

Key performance indicators 
The Group uses a number of key financial 
and non-financial performance indicators 
to measure performance. The Group 
also adjusts certain well-known financial 
performance measures for share-based 
payments charges, amortisation on acquired 
intangibles and exceptional items so as to aid 
comparability between reporting periods.

The key financial and non-financial 
performance indicators are shown on pages 
20 and 21.

Financial position 
The consolidated statement of financial 
position remains strong with total assets of 
£57.8m (2021: £60.4m), the decrease being 
mainly due amortisation and cash used to 
pay off the term loan.

Liabilities reduced from £27.0m to £20.6m 
mainly as a result of the repayment of the 
term loan.

The Group finished the year with the total 
equity attributable to owners of £37.2m, an 
increase of £3.8m or 11% over the prior year. 
It achieved a ROCE of 20% and a ROCI of 
27% in 2022.

The Group again generated strong cash 
inflows in 2022 due to growth in lettings 
revenues and its operating margins. It 
returned to a net cash position by year end, 
after its largest acquisition to date in 2021, 
leaving it well positioned to continue to 
deliver on its strategic initiatives.

David Raggett
Chief Financial Officer
17 April 2023

The Property Franchise Group PLC
Annual Report and Accounts 2022

19

Our key performance indicators (KPIs)

Measuring our 
performance.

The Group tracks a series of 
financial and non-financial metrics 
that demonstrate the progress 
we are making. These have 
been discussed in further detail 
throughout the Strategic report.

Strategic growth initiatives 

01 Lettings growth

02

Sales activity in the high-street 
led brands

03 Financial services growth
04 EweMove recruitment
05 Acquisitions
06 Digital marketing

See more 
on pgs 16-17

* 

 Profit after tax before share-based payment charges, amortisation of acquired 
intangibles, exceptional items**, losses/gains on listed investments and the 
impact of the deferred tax rate change. 

**   There were no exceptional items in the year. In 2021 there were £0.9m of 
costs relating to acquisitions included within administrative expenses.

Financial KPIs

MSF per franchise –  
all brands (£k)

Adjusted earnings per share – 
fully diluted (pence)

£29k

+5% (2021: £28k)

2022 

2021  

2020  

2019  

2018  

 £29k

£28k

£27k

£26k

£25k

Definition
Total management service fees 
“MSF” for all brands for the year 
divided by the total number of 
franchised trading territories at the 
end of the year.

Comments
The average MSF per trading 
franchised territory increased again. 

28.4p

+6% (2021: 26.9p)

2022 

2021  

2020  

2019  

16.5p

15.9p

2018  

13.3p

28.4p

26.9p

Definition
Adjusted profit for the year* divided 
by the weighted average number of 
shares in issue, including the dilutive 
effect of share options. See note 15 
in the financial statements.

Comments
Adjusted earnings per share has 
again increased assisted by the 
acquisitions in 2021. 

Links to strategy

Links to strategy

Net cash generated from 
operations (£m)

Profit before tax  
(£m)

Adjusted EBITDA  
(£m)

Adjusted PBT  
(£m)

£9.0m

0% (2021: £8.9m)

2022 

2021  

2020  

£5.4m

2019  

£4.7m

2018   £4.5m

£8.8m

+38% (2021: £6.4m)

£11.8m

+14% (2021: £10.4m)

£10.7m

+14% (2021: £9.4m)

£9.0m

£8.9m

2022 

2021  

£8.8m

£6.4m

2022 

2021  

£11.8m

£10.4m

2022 

2021  

£10.7m

£9.4m

2020  

£4.8m

2019   £4.0m

2018   £4.3m

2020   £5.7m

2019   £5.3m

2018   £5.1m

2020   £5.3m

2019   £4.9m

2018   £4.8m

Definition
Cash generated from the day-to-day 
trading activities of the business less 
taxes and loan interest paid.

Definition
Total revenue minus total costs, 
before the deduction of corporation 
tax.

Comments
The franchise model continues to be 
highly cash generative. 

Comments
Profit before tax increased £2.4m in 
2022 in the main due to a full year 
of Hunters and Mortgage Genie, a 
lower share based payment charge 
and no exceptional costs in 2022.

Definition
Operating profit to which is added 
back share-based payment charges, 
depreciation, amortisation and 
exceptional costs. The values for 
these adjustments are disclosed in 
note 11 to the financial statements.

Definition
Profit before tax to which is added 
back amortisation arising on 
consolidation, exceptional costs, 
gain and losses from investments 
and share-based payment charges. 
All add backs are disclosed in note 15 
to the financial statements. 

Comments
Adjusted earnings have increased in 
the main due to acquisitions in 2021 
and acquisition synergies achieved.

Comments
Adjusted PBT has increased in the 
main due to acquisitions in 2021 and 
acquisition synergies achieved.

Links to strategy

Links to strategy

Links to strategy

Links to strategy

20 The Property Franchise Group PLC

Annual Report and Accounts 2022

S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

Non-financial KPIs

Tenanted managed  
properties

76,000

+2% (2021: 74,000)

Properties sold  
in the year

24,200

-8% (2021: 26,200)

2022 

2021  

2020  

2019  

2018  

76,000

74,000

2022 

2021  

24,200

26,200

58,000

58,000

55,000

2020   9,500

2019  

2018  

10,800

10,800

Managed properties  
acquired by franchisees

1,890

+49% (2021: 1,270)

1,890

1,270

1,305

2022 

2021  

2020  

2019  

2018  

2,381

3,115

Definition
Total number of rental properties being fully 
managed by our network.

Definition
Total number of property sales completed by our 
network in the year.

Definition
Total number of tenanted fully managed rental 
properties acquired by a franchisee from an 
independent property agent.

Comments
Revenue from managed properties is a reliable 
income stream as the landlord is charged a % fee 
based on the rent paid each month. 

Comments
Residential sales decreased in 2022 with the return 
of full stamp duty, the increase in mortgage rates 
and the increase in the cost of living.

Comments
The supply of suitable businesses for franchisees 
to acquire increased in 2022 after several subdued 
years. 

Links to strategy

Links to strategy

Links to strategy

Properties let in  
the year

35,300

+5% (2021: 33,600)

2022 

2021  

2020  

2019  

2018  

35,300

33,600

28,100

32,300

31,700

EweMove territories  
sold

44

-24% (2021: 58)

2022 

2021  

2020  

11

2019  

2018  

25

23

44

58

Properties listed  
for sale 

37,100

+19% (2021: 31,100)

2022 

2021  

2020  

2019  

2018  

18,600

18,600

19,700

37,100

31,100

Definition
Total number of new lets or re-lets completed by 
the network in the year. 

Definition
The number of new territories sold by EweMove in 
the year.

Definition
The total number of properties listed for sale by our 
network.

Comments
The moderate increase results from Hunters 
contribution for a full year in 2022 and growth in 
new properties to let.

Comments
Interest in starting a franchised business in the 
sector has been stronger than for many years with 
2022 seeing the second highest recruitment. The 
hybrid agents’ offerings are clearly appealing to 
those looking for a different type of career.

Comments
Residential listings benefit from a full year’s 
contribution in 2022 from Hunters and the increase 
in the size of EweMove’s network.

Links to strategy

Links to strategy

Links to strategy

The Property Franchise Group PLC
Annual Report and Accounts 2022

21

 
 
Stakeholder engagement

The relationships we build with stakeholders 
contribute to our long term success.

oUr emploYeeS
The relationship we have with our employees 
is key to our success. We aim to provide 
them with an environment where they feel 
part of the bigger picture and are able to fulfil 
their potential.

oUr FrancHiSeeS
We see our relationship with our franchisees 
as a partnership; we give them the tools to 
grow their businesses which brings rewards 
for both parties. Many have been franchisees 
for more than 10 years and a growing number 
for more than 20 years.

oUr SHareHolDerS
As a listed business we recognise the 
important role that shareholders play in 
providing capital and support for new 
initiatives. In addition, our institutional 
investors provide insight into successful 
strategies, advice on risks and support with 
monitoring and safeguarding the governance 
of the Group.

material topics

material topics

material topics

• 
Inclusion in decision making 
•  Opportunities to share ideas 
•  Roll-out of new initiatives to the network 
•  Opportunities for career development 
• 

Flexible working

•  Compliance with new regulations 
Leveraging new revenue streams 
• 
• 
Sharing ideas 
•  Continual roll-out of new initiatives 
Engagement with digital marketing
• 

Financial and operational performance 

• 
•  Business strategy and model 
•  Market conditions 
•  Capital allocation 
•  Dividend

How we engage

How we engage

How we engage

We use face to face meetings to promote 
a sense of ‘one team’ despite people being 
based in different locations across the UK. 
This is supported by virtual meetings. 

Day to day our employees feel comfortable 
engaging directly with the most appropriate 
person in the business without necessarily 
needing to follow hierarchical lines.

Regular face-to-face contact primarily 
through our regional team on a day-to-
day basis and also through regular regional 
business meetings and marketing meetings 
with our franchisees. 

Regular newsletters highlight any changes in 
the law, processes, third-party services, our 
services, training events and new offerings.

We maintain regular communications with 
shareholders in line with our regulatory duties. 
We have twice yearly results roadshows. Our 
Non-Executive Directors hold meetings on 
governance matters. We hold an AGM and 
provide updates in between via RNSs, our 
website and contact through our advisors.

oUr BanKS
Our banking partners play an important role 
in our business, enabling us to take advantage 
of opportunities when they arise. We maintain 
close and supportive relationships through 
openness and mutual understanding.

oUr reGUlatorS
There is a continual push by consumers, 
society and government to formally regulate 
the property industry.

oUr commUnitY
We are mindful that our franchise owners live 
in the local communities that they serve and, 
thereby, have an interest in ensuring that their 
landlords provide suitable accommodation, 
that tenants meet acceptable standards and 
that their knowledge is put to good use in 
serving house sellers and buyers.

material topics

material topics

material topics

Financial and operational performance 
Strategy 

• 
• 
•  Market and opportunities 
•  Cash generation

•  Compliance with the legislation
•  Maintaining high standards
•  Property-related qualifications – not yet 

mandatory in the industry

Involvement in local organisations 
• 
•  Providing valuable local insight to 

customers 
Sponsorship 

• 
•  Compliance with regulations

How we engage

How we engage

How we engage

We have regular update meetings with our 
banking partners on our current performance 
including after investor roadshows. Where 
loans exist we regularly supply financial 
information and commentary.

As a leading player in the industry we maintain 
good relationships with trade bodies such 
as The Property Ombudsman, Deposit 
Protection Scheme, and Propertymark 
(ARLA). We also aim to be at the forefront of 
new regulations and requirements including 
the much talked about Regulation of 
Property Agents.

Actively engaging in social media and using 
the digital marketing techniques to provide 
useful information to local communities.

22 The Property Franchise Group PLC

Annual Report and Accounts 2022

S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

S17 2 S tate m e nt

As required by s172 of the Companies Act 2006, a director of a 
company must act in the way he or she considers, in good faith, 
would most likely promote the success of the company for the 
benefit of its shareholders. In so doing, the director must have 
regards amongst other matters to the:

• 

• 

Likely consequences of any decision in the long term

Interests of the company’s employees

•  Need to foster the company’s business relationships 

with suppliers, customers and others

• 

Impact of the company’s actions on the community 
and environment

•  Desirability of the company maintaining a reputation for 

high standards of business conduct

•  Need to act fairly between members of the company

p r i n c i pal D ec i S i o n S i n 2 02 2

We have considered the decisions taken 
by the Board which will have an impact on 
the longer-term performance and prospects 
for our Group.

SIGNIFICANT DECISION
In support of our franchisees, our owned offices and the strategic 
partnership with LSL we have taken the decision to expand our 
in-house brokerage services provided via Mortgage Genie. All 
our employees dedicated to financial services will be employed 
by Mortgage Genie and all our franchisees providing brokerage 
services to customers will be supported by Mortgage Genie. It will 
oversee training, development, delivery and compliance in order 
to provide a consistently high level of service to customers. LSL 
will continue to support franchisees who are unwilling or unable 
to invest in becoming an authorised representative of the PRIMIS 
Mortgage Network.

STAKEHOLDERS AFFECTED AND ENGAGEMENT
• 

Shareholders – discussions have taken place about the plan 
and will continue as it evolves.

•  Banks – we have kept our bank informed as we need their 

support to deliver the operational goals.

•  Regulators – LSL are assisting with the regulatory requirements 

for franchisees. 

• 

• 

Employees – we have informed all affected employees. 

Franchisees – we have been working with franchisees to 
implement these changes.

REASON FOR DECISION
Having learnt a tremendous amount from implementing the 
plan in 2021 and 2022, in what has been two unusual years for 
mortgage broking, we recognised that refinement was necessary. 
Our Management Services Fees (“MSF”) from financial services still 
represent just 1% of total MSF set against a long-term goal of 5%.

LSL is one of the largest providers of services to mortgage 
intermediaries and mortgage and protection advice to estate 
agency customers. It will concentrate on supporting the 
franchisees who choose a route other than becoming an 
authorised representative via themselves, through their PRIMIS 
Mortgage Network and through their partners. LSL will continue to 
be supported by our regional business team in the implementation 
and delivery of these services to franchisees.

The strategic partnership with LSL gives our franchisees: 

• 

• 

• 

access to the PRIMIS Mortgage Network, a well-established 
mortgage and protection advice services network whereby they 
can work with the local PRIMIS network member to provide the 
financial services to their clients. 

the ability to set up their own mortgage brokerage as 
an authorised representative of the PRIMIS Mortgage 
Network employing their own advisors and supported 
by Mortgage Genie.

access to the call centre mortgage broking services provided 
by LSL to whom they can pass leads if they feel that their sales 
activity levels are not sufficient to partake in the other two 
options already outlined above.

ANTICIPATED EFFECTS
Increased income for franchisees from a third revenue stream and 
increased MSF for the Group.

A more rounded service offering by our franchisees to their clients 
to support them with mortgage and insurance advice which in 
turn can help speed up the completion of sales transactions, 
develop their relationships with their landlord clients and win 
further instructions.

Shareholders will benefit from increased earnings.

PROGRESS
• 

Signed Strategic Partnership agreement with LSL. 

•  Acquired an 80% shareholding in The Mortgage Genie Limited.

• 

Implemented original plan and now refinements.

The Property Franchise Group PLC
Annual Report and Accounts 2022

23

Responsible business

Understanding our 
social, environmental 
and economic 
impacts.

TPFG is committed to 
the management and 
development of its business 
in a socially responsible and 
sustainable way

Overview
The Group recognises the importance of 
ESG and is committed to integrating ESG 
considerations into its operations and 
decision-making processes. Despite being 
at the start of its ESG journey, the Group has 
taken some initial steps to improve its ESG 
performance, which are outlined on the 
following pages.

To further advance its ESG efforts, the 
Group is in the process of developing a 
comprehensive sustainability strategy. The 
strategy will outline the goals and targets 
for improving its environmental and social 
performance, as well as its governance 
practices. It will also establish metrics to 
measure its progress towards these goals.

The Group recognise that its ESG journey will 
be a continuous process and is committed 
to learning and improving as it progresses. 
It will engage with stakeholders to ensure 
that their views are taken into account in 
the development and implementation of its 
sustainability strategy. The Group has just 
begun to collaborate with a third-party ESG 
specialist to share best practices and drive 
positive change through a thorough external 
ESG assessment.

24 The Property Franchise Group PLC

Annual Report and Accounts 2022

S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

Governing 
sustainability 
through the ESG 
steering group
Governance is a critical aspect of the Group's 
commitment to environmental, social, and 
governance (ESG) principles. Our Board 
provides strategic direction and oversight of 
the Group’s Executives and senior leadership 
team, who are responsible for implementing 
the Board's strategy and managing the 
Group's day-to-day operations. 

We have formed a team, initially composed 
of the Executives and members of the senior 
leadership team, supported by third parties 
to examine the Group’s ESG position, and to 
look at good sustainable practices in these 
areas, to examine the risks and opportunities 
that intended legal changes will bring and, 
ultimately, to develop a sustainability strategy 
within the next two years, supported by an 
Environmental Policy. 

The risks and opportunities are less apparent 
and immediate for the Group. Hence, 
there are no materiality judgements about 
environmental matters disclosed in these 
financial statements. 

We have the 2030 agenda for sustainable 
development adopted by the UN as a guide 
to developing sustainable development 
goals. We also have Exposure Drafts on 
the first two standards to be issued by the 
International Sustainability Standards Board 
to guide us. 

Publishing an Environmental Policy will 
be one of our key objectives for FY23 
The policy will set out our ESG objectives 
and responsibilities, as well as those of 
our franchisees. Once established with 
targets, we will consider how best to  
review progress and to identify  
opportunities for improvement.

Environmental 
matters
An increasing element our franchising 
reputation and the value that our brands 
enjoy will be determined by how we make 
a difference to the environment. Our Board 
is mindful of the need to determine where 
it and its franchisees can make more of a 
difference and to provide the necessary 
leadership and support to establish good 
environmental practices. At the same time, 
it believes in learning through experiences 
and will be actively encouraging our owned 
businesses alongside our franchisees 
to share their experiences and develop 
best practices to continually improve our 
contribution to a better future.

Reducing our environmental impact 

e n e rGY eFF i c i e n c Y 

G e t ti n G aroU n D

WaS te r e D Uc ti o n

We are committed to reducing our 
energy consumption and promoting 
energy efficiency in all of our leased 
properties. As part of our refurbishment 
program, energy-efficient lighting and 
appliances are installed in our newly 
refurbished properties to reduce their 
energy demand. Shortly, we will begin 
working with an ESG specialist who will 
help us with developing a strategy to 
combat our emissions.

We understand the impact business 
travel has on our carbon footprint and 
encourage our employees to travel by train 
whenever possible, which is an efficient 
and environmentally friendly mode of 
transport. In addition, we utilise virtual 
meeting technology to reduce the need for 
face-to-face meetings and minimise travel. 
Responsible business travel will be essential 
to achieving our long-term sustainability 
goals and reducing our impact on  
the planet. 

The Group is committed to reducing its 
environmental impact through a range of 
recycling initiatives. It has implemented a 
paper and cardboard recycling program.  
In addition, the company has adopted 
electronic document storage, which  
has significantly reduced the need for  
paper-based documentation.

The Property Franchise Group PLC
Annual Report and Accounts 2022

25

Responsible business continued

Our people

Our people strategy is focused on training, 
motivating and engaging our employees in a 
fairly flat hierarchical structure to deliver the 
highest standards of customer service. 

In doing so we: 

•  Recognise that we are stronger together. 
•  Believe that a rewarding environment 

• 

inspires and motivates.
Encourage an open and supportive 
culture where every individual is 
respected.
Share success, reward achievement and 
remember to say thank you.
•  Provide appropriate training and 

• 

development.

Glynis Frew, previously CEO of Hunters and 
with a background in HR heads up Training 
and Development. Her remit is to deliver 
these services to our Group as well as 
training to our franchise network.

We firmly believe in developing future talent 
within our Group who share our values 
and the same goes for our franchisees. We 
want people to grow their careers like those 

who have gone before and provide support 
for them to do so. Motivated and highly 
engaged teams with the appropriate skills are 
fundamental to our success. 

We believe in creating a supportive and 
inclusive work environment that promotes 
positive mental health. It is essential to 
creating a happy and productive workforce. 
We’re committed to continually improving 
our approach to mental health and wellbeing 
and ensuring that our employees feel 
supported and valued.

Engaging with our 
suppliers
We recognise that our suppliers play a 
crucial role in our ESG journey. As part of 
our commitment to sustainability, we will 
look to engage with our suppliers over the 
coming years to ensure that they share our 
values and commitment to sustainability. 
We will look to work and collaborate with 
our value chain where possible, promoting 
sustainable practices and building long-
term relationships based on mutual 
understanding, transparency, and shared 
sustainability goals.

Building strong 
communities: our 
commitment to 
social responsibility
Being a franchise network, we have many 
local businesspeople and their teams 
up and down the country engaged in 
charitable causes, social groups and business 
organisations. They are raising funds and 
making donations to both support the local 
communities that they live and work in as 
well as national charities. Our success in 
achieving our strategy is closely tied to the 
success of the communities in which  
we operate.

We are looking at ways to provide more and 
improved support of these activities so that 
our franchisees and their local communities, 
as well as our own employees, can enjoy the 
benefits and positive re-enforcement that 
such activities can bring. 

26 The Property Franchise Group PLC

Annual Report and Accounts 2022

S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

Risk management

The Group’s approach to 
effective risk management is to 
identify principal risks through 
regular reviews, evaluations and 
prioritising of risks.

We then develop actions or 
processes within the business 
to eliminate or mitigate 
those risks to an acceptable 
level. Responsibility for 
the management of risk 
is detailed in our risk 
management framework, 
as presented here.

Risk Management Framework

TH E B OAR D 

The Board has overall responsibility 
for the management of risk, defining 
the Group’s risk appetite and setting 
key risk management policies.

AU D IT AN D R I S K 
CO M M IT TE E 

The Audit and Risk Committee 
assists the Board in fulfilling 
its oversight responsibilities 
by reviewing and monitoring 
the integrity of the Group’s 
systems of internal control 
and risk management.

FR AN C H I S E AU D IT S 
AN D CO M PLIAN C E

An internal team is responsible 
for auditing franchises in rotation. 
Audit work is geared towards 
mitigating financial risks. 
A compliance dashboard enables 
us to monitor franchisees’ 
adherence to relevant standards 
such as having the correct 
insurances in place.

AN N UAL R I S K R E VI EW

The Group carries out a risk review 
annually. The document sets out the 
name of the risk as well as describing it, 
considering the effect on the business, 
looking at the controls in place, looking 
for additional mitigating factors, and 
deciding its seriousness by considering 
the probability of it occurring and 
what damage it would cause if the 
event occurred.

Board members and senior  
management all contribute the risk 
review. The Audit and Risk Committee 
review the document, examine the risks, 
decide on the actions to recommend 
and then pass it on to the Board 
for approval. Once a risk has been 
determined as requiring action, the 
Board allocates the responsibility to  
the appropriate Board member.

See more 
on pgs 
36-37

The Property Franchise Group PLC
Annual Report and Accounts 2022

27

Principal risks and uncertainties

The Board considers that the risks detailed below represent the key risks to achieving the Group’s strategy. There could be additional risks and 
uncertainties which are not known to the Board and there are risks and uncertainties which are currently deemed to be less material, which may 
adversely impact on the achievement of the Group’s strategy and objectives.

Risk area

NO GUARANTEE 
OF GROWTH

The Group’s main source of revenue is Management 
Service Fees (“MSF”) derived from franchise network 
turnover. MSF is dependent on market conditions 
and the experience, expertise and commitment 
of the franchisees.

Potential impact

Reduced growth in MSF, 
especially from sales, 
which are more prone to 
economic uncertainty.

Reduced market share 
and representation.

Poor or no profit growth 
from the franchise model.

Less attractive to new 
franchisees for which a 
growth track record is an 
essential element.

LEGISLATIVE 
CHANGES AND 
GOVERNMENT 
POLICY

The residential property market is continually influenced 
by changes in UK legislation and government policy. 
This can cause short-term changes in the behaviour 
of our clients and lead to inefficiencies in the way 
we operate as we get to grips with complying with 
new requirements.

Landlords could resort 
to selling their properties 
after having to suffer 
an ever-growing list of 
regulations and a greater 
tax burden.

Entry into Financial 
Services could be more 
difficult and costly 
than envisaged with 
increasing FCA levies 
and insurance charges 
already seen recently.

GROWTH IN 
PORTFOLIO 
OF MANAGED 
PROPERTIES

The Group needs to continue to help find suitable 
portfolios of managed properties for its franchisees 
to buy to meet its targets. Franchisees need to be 
committed to this source of long-term growth and 
prepared to compete to win such acquisitions.

Reduced growth in MSF 
especially if attrition 
negates organic growth.

Franchisees may lack 
the skills, experience and 
funding to complete to 
win such acquisitions.

FINDING, 
RECRUITING, 
RETAINING 
AND SCALING 
UP SKILLED 
FRANCHISEES

An inability of the Group to attract new franchisees 
with the necessary skills, expertise and resources to 
cold start or purchase resales of existing territories and/ 
or an unwillingness for existing franchisees to take on 
further opportunities would impact on our growth.

There may be slower 
growth through an 
inability to increase 
market representation or 
achieve a timely exit for 
a franchisee.

Lower resale values may 
result and discourage 
new entrants.

REPUTATIONAL 
RISK TO OUR 
BRAND

A strong brand is key to being successful in any sector 
and central to that is the reputation of the Group and 
its franchisees. Our combined ability to provide our 
service commitments and the way in which we do that 
is central to our reputation.

ONLINE & IT 
THREATS

Cyber threats could affect our business systems causing 
services to be suspended. They could also be a source 
of identity theft and invoice fraud. The scale of reported 
incidents in the press seems to increase every year and 
we are all subjected to this in our daily lives.

Failure by the 
franchisees to meet 
the expectations of 
landlords, tenants, 
buyers and sellers 
or to fall short of the 
standards set by the 
Group may have a 

material impact on 
reputation. As a result, 
franchisees may lose 
clients and revenue.  
We may lose MSF  
and find it difficult to 
recruit franchisees.

The success of the 
business relies on 
robust IT systems. 
Interference by third 
parties could impact the 
ability of those systems 
to operate and the 

delivery of services to 
customers. It could also 
impact the abilities of 
customers to complete 
on transactions as well 
as their trust in us.

28 The Property Franchise Group PLC

Annual Report and Accounts 2022

S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

Mitigation

Indicator

Strategy

Increase

Decrease

No change

The acquisition of Hunters helped to increase 
market share.

The leadership team and Board continually 
monitor revenue from MSF, the underlying KPIs 
and variances to expectations. This informs key 
focuses for the leadership team and the roll out of 
actions to the network of franchisees.

EweMove’s proposition is a lower cost model and 
has proved successful in attracting new franchisees 
and can be developed further as a model for 
other brands. 

There is the opportunity to use the data we 
hold and the customer relationships we have 
established to offer other products and services 
that increase franchisees’ revenue and our MSF.

The property management service offered by the 
network aims to free landlords from the burden of 
legislation where it can.

We have entered into a strategic partnership with 
LSL, a respected partner, which means they take 
care of the FCA requirements.

We have in-house resource and tools to ensure 
our network is compliant.

We have several compliance experts in the Group 
some of whom assist the regulatory bodies.

In-house experienced team assists throughout the 
whole process.

The Group is actively engaged in “walking the talk” 
through the purchase of managed portfolios for its 
owned offices.

The Group has earmarked funds to help 
franchisees buy portfolios in 2023 where primary 
sources of traditional finance are scarcer and other 
sources of finance are too expensive.

In-house experienced franchise sales team play an 
active role in promoting a career in franchising.

EweMove has continued to be a very successful 
recruiter of franchisees. 

The “hub and spoke” model has encouraged new 
entrants to work with existing franchisees to deliver 
our services in previously unexploited areas of 
the UK.

A network training portal to support e-learning 
and qualifications has been rolled out alongside 
further investment in the regional team to 
support franchisees. 

Minimum standards are set out to franchisees and 
their compliance is monitored.

Increased focus on social media by the 
central team.

Increased leadership team supported by Regional 
Operations Managers.

PR agencies are retained to monitor, assist and 
advise on strategies to minimise these risks.

Specialist advisors are regularly consulted and 
reviews undertaken, supplementing the two main 
service providers’ activities in the Group, to ensure 
that any vulnerabilities are addressed.

The security of franchisees’ operating systems are 
being improved through the implementation of 
new platforms. All three national brands will have 
completed implementations by the end of 2023. 

Two-factor authentication has been adopted by 
the business along with tools aimed at detecting 
suspicious activity and training aimed at making 
employees more aware.

The Strategic Report is contained on pages 1 to 29. It was approved by the Board on 17 April 2023 and signed on its behalf by:

David Raggett
Chief Financial Officer

The Property Franchise Group PLC
Annual Report and Accounts 2022

29

Chairman’s introduction to governance

High standards of 
corporate governance 
contribute to our success.

Since our IPO in December 2013, we have stated that the Directors 
recognise the importance of applying sound corporate governance 
guidelines, to the extent appropriate for a Company of our nature 
and size, and we have observed and complied with the Corporate 
Governance Guidelines devised by the Quoted Companies Alliance 
(“QCA”). The London Stock Exchange now requires AIM-listed 
companies to state which recognised corporate governance code 
they have adopted. Our Board continues to confirm its commitment 
by adopting the Quoted Companies Alliance Corporate Governance 
Code (Edition 2018) which contains 10 principles. We believe this 
code provides us with the most appropriate governance code to 
allow us to successfully develop our business. Our full statement of 
compliance with the Code is set out on our website at  
www.thepropertyfranchisegroup.co.uk/our-business/governance.

We continually review the framework within which we operate, 
reflecting upon the updated guidelines and research published by the 
QCA so as to ensure we have a sufficiently dynamic management 
structure reflecting the complexities of our business which is capable 
of adding value as we grow. As a result of which we are about to 
establish a Nominations Committee.

The Board sets the strategic direction, regularly reviews performance 
and ensures that there are sufficient and appropriate resources 
available to support its achievement. It is satisfied that there 
are the necessary controls and resources in place to discharge 
these responsibilities.

Our primary objective is to enhance shareholder value and to 
ensure that the Company and Group is managed for the long-term 
benefit of its shareholders. We do recognise our responsibilities to all 
stakeholders in our Group and the importance these relationships play 
in the delivery of our vision. The Board promotes a culture of good 
governance in dealing with all stakeholders.

Corporate governance regime
We confirm that our governance structures and practices continue 
to be in agreement with the Quoted Companies Alliance Corporate 
Governance Code (Edition 2018).

Paul Latham
Non-Executive Chairman

Paul Latham
Non-Executive Chairman

My main function is to manage 
the Board, so the Company and 
Group are run in the best interests 
of stakeholders. As part of my role 
as Chairman, I am responsible 
for overseeing the adoption, 
delivery and communication 
of the Company’s corporate 
governance model. Corporate 
governance is an important element 
of the management of long-term 
shareholder value, mitigating 
the risks and helping to create 
sustainable growth.

30 The Property Franchise Group PLC

Annual Report and Accounts 2022

S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

QCA code compliance

Our full statement of compliance with the 
Quoted Companies Alliance Corporate 
Governance Code is set out on our website 
at www.thepropertyfranchisegroup.co.uk/ 
our-business/governance

GOVERNANCE PRINCIPLE

EXPLANATION

1

2

3

4

5

6

7

8

9

10

Establish a strategy and business 
model which promotes long-
term value for shareholders.

Seek to understand and 
meet shareholder needs 
and expectations.

Take into account wider 
stakeholder and social 
responsibilities and their 
implications for long-
term success.

Embed effective risk 
management, considering 
both opportunities and threats, 
throughout the organisation.

Maintain the Board as a well-
functioning, balanced team led 
by the Chair.

Ensure that between them the 
Directors have the necessary 
up-to-date experience, skills 
and capabilities.

Evaluate Board performance 
based on clear and relevant 
objectives, seeking continuous 
improvement.

Promote a corporate culture 
that is based on ethical values 
and behaviours.

Maintain governance structures 
and processes that are fit for 
purpose and support good 
decision making by the Board.

Communicate how the Company 
is governed and is performing 
by maintaining a dialogue 
with shareholders and other 
relevant stakeholders.

Our strategy can be summarised as to buy and build, 
diversify our income streams, maintain operational 
efficiency and support our franchisees’ growth. Our growth 
will principally be achieved through our franchise model.

The Board is committed to ensuring that its shareholders 
and potential shareholders have opportunities to express 
their expectations through roadshows, investor platforms, 
the AGM, its advisors’ organised feedback sessions and 
ensuring that their contact details are easily available.

Wider stakeholders start with our people, our franchise 
owners and their staff. Then those who support and 
partner our franchise model to deliver products and 
services to end-customers. We are intent on binding 
them together in a fair and respectful partnership to 
deliver our long-term success.

Board meetings have naturally become even 
more focused on how to mitigate risks and exploit 
opportunities given uncertainties over recent years such 
as Brexit, the global pandemic, and conflict in Ukraine.

The Board consists of four Non Executive Directors ,two 
of whom are independent, and two Executive Directors. 
It has operated with a majority of non-executives for 
many years. 

The Board consists of members with extensive property 
franchising and listed company experience. They are 
encouraged to keep their skills up to date. 

Our strategy, franchise model and size allow us to 
have greater freedom to discuss our performance and 
effectiveness than many organisations enjoy. We are 
continually improving what we do, how we do it and, at 
times, how we correct underperformance.

We are a people business led by hard working executives 
mindful of the need to work ethically. Our teams whether 
home-working, hybrid working or office based working, 
are led by managers who promote our culture supported 
by extensive policies setting out what behaviours we expect. 

We have the appropriate size specific structures 
recommended by the QCA. The Board are supported by 
an experienced senior management team.

We engage in investor roadshows, an active financial PR 
process, and dialogue with analysts following our sector. 
We have continued to focus more resource on engaging 
with retail investors and making research more easily 
accessible to them. At the same time, we keep our people, 
our franchisees and their staff, our suppliers and our lenders 
regularly informed about our performance and strategy.

COMPLIANT FURTHER READING

✔ See more on pgs 16-17

✔ See more on pgs 22-23

✔ See more on pgs 22-23

✔ See more on pgs 27-29

✔ See more on pgs 34-35

✔ See more on pgs 34-35

✔ See more on pgs 16-17

✔ See more on pgs 24-26

✔ See more on pg 32

✔ See more on pgs 22-23

The Property Franchise Group PLC
Annual Report and Accounts 2022

31

Corporate governance statement

The Board
The Board comprises the Non-Executive 
Chairman (non-independent), 3 Non-
Executive Directors (2 of whom are 
independent), and 2 Executive Directors 
who are the Chief Executive Officer and the 
Chief Financial Officer of the Company. It has 
established an Audit and Risk Committee and 
a Remuneration Committee.

The Board are supported by a strong senior 
management team which consists of the 
managing directors running our franchisors, 
a commercial director, a managing director 
running our financial services business, 
a training and development director, a 
franchise services director and several 
qualified accountants alongside the Chief 
Executive Officer and Chief Financial Officer.

Non-Executive Directors/
Board independence
The Company has 2 independent Non-
Executive Directors, Phil Crooks and 
Dean Fielding who provide an important 
contribution to its strategic development. 
These two Non-Executive Directors meet the 
independence criteria which are set out in 
the UK Corporate Governance Code.

The Board is responsible for the overall 
performance of the Group, which includes 
the broad strategic direction, development 
and control of the Group. The policies and 
strategies of the Group are formulated by the 
Board and the detailed considerations about 
the day-to-day operations are delegated 
to a senior management team under the 
leadership of the Executive Directors.

The Board of Directors meets at least 9 
times a year to review the implementation of 
strategy and policy decisions and to review 
the Group’s progress to ensure that the 
operation of the Group is at all times in line 
with the Group’s objectives.

The Board has regular contact with its 
advisers to keep up to date with corporate 
governance matters. The Group purchases 
appropriate insurance cover in respect of 
legal action against its Directors.

The Chairman’s main function is to manage 
the Board so that the Group is run in the 
best interests of its stakeholders. It is also 
the Chairman’s responsibility to ensure the 
Board’s integrity and effectiveness.

The Chief Executive Officer is responsible for 
the running of the Group’s businesses. There 
is a schedule of matters specifically reserved 
for the Board’s decision to ensure that the 
management and direction of the Group are 
under its control. Each Executive Director has 
his own sphere of responsibility. Decisions 
relating to strategy, major contracts, 
acquisitions, internal controls, for example, 
are taken at Board level.

The Board has an appropriate balance of 
skills, capabilities and experience, including 
in areas of residential property sales and 
lettings, franchising, finance and marketing. 
Each Directors’ biography is set out on 
pages 34-35 which demonstrates the 
experience mix.

During the years ended 2021 and 2022, the 
Remuneration Committee has sought advice 
from Deloitte LLP as well as H2glenfern 
Remuneration Advisory in relation to share 
option schemes and other employee 
reward mechanisms.

All Directors are able to take independent 
professional advice in the furtherance of their 
duties and to attend seminars and training 
to assist them with the development of their 
own knowledge and expertise.

All Directors have access to the advice and 
services of the Company Secretary, who 
is responsible to the Board for ensuring 
that Board procedures are followed and 
the applicable rules and regulations are 
complied with.

Evaluation of Board performance
The Board reviews its effectiveness 
internally by discussion, members suggest 
improvements and where agreed upon, 
these are implemented. However, the 
Board does not consider it appropriate for 
a company of its size to carry out regular 
formal evaluations of its performance as 
a unit.

Directors’ time commitments
The Executive Directors are employed on a 
Monday to Friday 8.30 am to 5.30 pm basis 
and such additional hours as may be required 
for proper performance of their duties and 
responsibilities. Non-Executive Directors 
are required to allocate sufficient time to 
properly carry out their duties and perform 
their roles as the circumstances will dictate. 
This includes attendance at monthly Board 
meetings, Committee meetings, meetings 
to consider acquisitions and major contracts 
and the AGM. Non-Executive Directors are 
required to devote appropriate preparation 
time ahead of each meeting.

Board Committees
The Board has delegated specific 
responsibilities to the Audit & Risk and 
Remuneration Committees. The Board 
considers that all the members of each 
Committee have the appropriate experience. 
All Board Committees have their own terms 
of reference which are available on request.

Remuneration Committee
The Remuneration Committee is chaired by 
Dean Fielding, and its other members are 
Phil Crooks and Paul Latham. It met 3 times 
in 2022 and will continue to meet at least 
twice a year.

The Remuneration Committee has 
responsibility for determining, within agreed 
terms of reference, the Group’s policy on 
the remuneration of senior executives and 
specific remuneration packages for Executive 
Directors including pension payments and 
compensation rights. It is also responsible 
for making recommendations for grants of 
options under the Share Option Plans.

The remuneration of Non-Executive 
Directors is a matter for the Board. No 
Director may be involved in any discussions 
as to their own remuneration.

Details of the level and composition of the 
Directors’ remuneration are disclosed in the 
Directors’ Remuneration Report on pages  
38 to 40.

Audit and Risk Committee
Phil Crooks is the Chair of the Audit and Risk 
Committee. Paul Latham and Dean Fielding 
are its other members. The Audit and Risk 
Committee met 3 times in 2022 and will 
continue to meet at least twice a year.

32 The Property Franchise Group PLC

Annual Report and Accounts 2022

S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

During the course of the year the Board reviews progress against the risks set out in the risk 
review. The key risks are set out in the section of principal risks and uncertainties on pages 28 
and 29.

Directors attendance at meetings held during the financial year ended 31 December 2022:

Number of meetings
Gareth Samples
David Raggett
Glynis Frew (resigned 31 March 2022)
Richard Martin
Paul Latham
Phil Crooks
Dean Fielding 

Board

Audit 
Committee

Remuneration 
Committee

9
9
9
2/2
8
9
8
8

3
–
–
–
–
3
3
2

3
–
–
–
–
3
3
3

Internal control
The Board acknowledges that it is responsible for the Group’s system of internal control and 
for reviewing its effectiveness. Such a system is designed to manage rather than eliminate the 
risk of failure to achieve business objectives and can only provide reasonable and not absolute 
assurance against material misstatement or loss.

The Board has established clear operating procedures and responsibility structures. These 
procedures include:

•  monthly financial reporting against budget and the prior year;

•  day-to-day financial control of operations;

• 

• 

annual budgeting, half-yearly forecasting and monthly outturn review;

the monitoring and assessment of risk;

•  performance monitoring and the taking of remedial action; and

•  planning, reviewing, approving and monitoring major projects.

Relations with shareholders
The Board is committed to maintaining good communications with shareholders and the 
website thepropertyfranchisegroup.co.uk provides up-to-date information on the Group.

The AGM is an important opportunity to meet and communicate with its investors and for 
them to raise with the Board any issues or concerns they may have. The Group dispatches 
the Notice of AGM at least 21 days before the meeting. Registered shareholders have direct 
access to the Group and receive a copy of the Annual Report, which contains the full financial 
statements of the Group.

The Audit and Risk Committee has the 
primary responsibility for ensuring that 
the financial performance of the Group 
is properly measured, reported on and 
monitored. These responsibilities extend to:

• 

• 

• 

• 

the Group’s draft financial statements and 
interim results statement prior to Board 
approval and reviewing the external 
auditor’s detailed reports thereon;

the appropriateness of the Group’s 
accounting policies;

the potential impact on the Group’s 
financial statements of certain events 
and risks;

the external auditor’s plan for the audit 
of the Group’s accounts, which includes 
key areas of audit focus, key risks, the 
proposed audit fee and approving the 
terms of engagement for the audit;

• 

internal assurance reporting;

•  non-audit services;

• 

• 

the dividend policy;

the processes for identifying the risks 
to the business and managing those 
risks; and

• 

its terms of reference.

For more information on the work of the 
Audit and Risk Committee during the year 
please refer to its report on pages 36 and 37.

Risk management
The Board carries out a risk review annually. 
Board Directors and senior management 
all contribute to the drawing up of the risk 
review. The Audit and Risk Committee review 
the document, examine the risks, decide on 
the actions to recommend and then pass it 
on to the Board for approval. The document 
sets out the name of the risk as well as 
describing it, considering the effect on the 
business, looking at the controls in place, 
looking for additional mitigating factors, and 
deciding its seriousness by considering the 
probability of it occurring and what damage 
it would cause if the event occurred. Once a 
risk has been determined as requiring action, 
the Board allocates the responsibility to the 
appropriate Board member.

The Property Franchise Group PLC
Annual Report and Accounts 2022

33

Our Board of Directors

Committed to the development of the business  
in a socially responsible way.

Our Board is responsible for the overall performance of the Group, which 
includes the broad strategic direction, development and control of the Group. 
The policies and strategies of the Group are formulated by the Board and the 
detailed considerations about the day-to-day operations are delegated to a  
senior management team under the leadership of the Executive Directors.

Paul Latham
Non-Executive Chairman

Richard Martin
Non-Executive Director

Gareth Samples
Chief Executive Officer

Paul is a Chartered Surveyor. Until 2014, he 
sat on the Residential Board for the Royal 
Institution of Chartered Surveyors of which 
he was Chair until 2011.

Paul served as Deputy Group CEO of LSL 
Property Services plc until 2010 having been 
part of the management buyout in 2004, 
which ultimately saw the business successfully 
list on the London Stock Exchange in 2006. 
During this period Paul was managing director 
of a number of the LSL Group’s subsidiary 
businesses including e.surv Chartered 
Surveyors and also sat on a number of 
external company boards and trade bodies.

Subsequently Paul served as a Non-Executive 
Director of LSL until 2012. Paul was appointed 
as a non-executive director of The Property 
Franchise Group PLC’s Board in December 
2013 and served as Chair of its Remuneration 
Committee until being appointed Chairman 
of the Board in May 2022.

After leaving Bristol Technical School, Richard 
became an apprentice stereotyper for the 
Bristol Evening Post in 1967. In 1975 he moved 
to The Western Gazette, another newspaper 
in the same group based in Yeovil. Ahead of 
the introduction of computerisation into the 
industry, Richard moved into the commercial 
side and in 1981, became trained in advertising 
design and sales, and was subsequently 
promoted to Advertising Manager.

Following the profitable sale of a retail business 
in early 1986, which was managed by his wife 
Kathy, he left the newspaper business to pursue 
his interest in property and forge a career in 
estate agency. Richard founded Martin & Co in 
1986 in Yeovil. In 1995, Martin & Co became a 
franchise operation and the brand has grown 
from strength to strength since.

Richard served as our non-independent 
Chairman of the Board until May 2022. He 
continues to take an active role as a non-
independent Non-Executive Director.

With over 30 years’ industry experience, 
Gareth brings a wealth of Estate Agency, 
Financial Services and digital marketing 
knowledge to our Group.

During his 21 year career at LSL, Gareth was 
appointed Managing Director of the Your 
Move brand, which was the largest single 
brand estate agency in the UK at the time. In 
this role he was responsible for Your Move’s 
franchise operation as well as having overall 
control of Financial Services and Lettings and 
the strategy of the brand.

Following his successful career at LSL, 
Gareth became Managing Director of 
Briefyourmarket.com where he gained 
significant digital marketing experience and 
knowledge. Gareth joined us in February 
2020 and became CEO on 30 April 2020.

34 The Property Franchise Group PLC

Annual Report and Accounts 2022

 
 
 
S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

David Raggett
Chief Financial Officer

Phil Crooks
Independent  
Non-Executive Director

Dean Fielding
Independent  
Non-Executive Director

Since qualifying with PwC as a Chartered 
Accountant David has spent his whole 
working life in franchising as franchisor 
and franchisee. Initially David held financial 
responsibility for several Ford franchises 
before, in the mid 90s, moving to Porsche's 
UK headquarters. Here he held financial 
responsibility for its distribution, retail and 
financial services businesses at various times, 
as well as being their company secretary and, 
for several years, Head of Legal.

In 2007 David took up the role of Finance 
Director for the Motability Scooter and 
Powered Wheelchair Scheme to restore 
its financial stability, to improve its offering 
and to expand its customer base. After 
successfully turning the scheme around and 
leading it into new ownership, David joined 
the Group in February 2013.

Phil is a Chartered Accountant. He has 
over 40 years’ experience in accounting, 
auditing and investigations and is currently 
a Managing Director at Berkeley Research 
Group. He retired as a partner in Forensic and 
Investigations Services at Grant Thornton 
UK LLP in June 2019. He was previously UK 
Head of Audit for 6 years and a member of 
the International Assurance Advisory Board 
at Grant Thornton. Prior to that he spent 15 
years at Price Waterhouse. Phil has extensive 
audit and advisory experience, addressing 
financial reporting and accounting issues and 
has worked with a wide range of listed and 
private international companies.

Phil was appointed as an independent Non-
Executive Director of Board and Chair of its 
Audit and Risk Committee in May 2015.

Dean joined GA Property Services in 1995 
and became Finance Director of Your Move 
in 2002. He subsequently served as Group 
Finance Director of LSL Property Services plc 
from 2004 to 2010. Since 2010 Dean has 
performed a variety of consultancy and NED 
roles. He was appointed a Non-Executive 
Director of Hunters Property plc in April 2015.

Dean joined our Board as an independent 
Non-Executive Director in March 2021 and 
Chairs our Remuneration Committee.

Chair of the Audit and Risk Committee

Chair of the Remuneration Committee

The Property Franchise Group PLC
Annual Report and Accounts 2022

35

 
 
 
Audit and Risk Committee report

Ensuring effective controls 
are maintained across 
the business.

I present our Audit and Risk Committee (“ARC”) 
report which summarises the work we have 
undertaken during the year and how we have 
fulfilled our responsibilities.

The ARC is formed of Paul Latham, Dean Fielding and myself. The three 
of us have extensive general business and management experience. 
Dean also brings a wealth of experience in the industry and of Hunters 
in particular, complementing my experience in accounting, audit and 
forensic investigations and Paul’s sector knowledge. 

Regular meeting attendees include Paul, Dean and myself as well as our 
Chief Financial Officer, Head of Group Finance and representatives of 
our external auditor, BDO LLP.

We undertake to meet at least twice a year and in the last year we 
met formally 3 times to continue our rolling process of reviewing 
matters during the year. We aim to ensure that actions are both being 
undertaken in a timely manner and, as importantly, supported with 
necessary expertise. Details of attendance at meetings can be found on 
page 33.

In addition, in 2022 myself and fellow Board members had the 
opportunity to meet franchisees at their annual conferences which 
helped us to gain a greater understanding of the opportunities and 
challenges they currently face.

Purpose
The ARC operates under written terms of reference which set out its 
role and the authorities delegated to it by the Board.

The main responsibilities are summarised below:

• 

• 

• 

• 

review and monitor the integrity of the financial information 
provided to shareholders,

review and, where appropriate, make recommendations to the 
Board on the adequacy of the Group’s internal control and risk 
management systems,

review and monitor the external auditor’s independence and 
objectivity, and the effectiveness of the Group’s external audit 
process,

review and monitor the effectiveness of Group’s internal audit 
function,

• 

report to the Board on how it has discharged its responsibilities.

Phil Crooks
Chairman - Audit & Risk Committee

Members
•  Phil Crooks (Chairman)

•  Paul Latham

•  Dean Fielding

Objectives
•  Maintain vigilance over 

our business

•  Pay appropriate attention to the 
general and specific risks that 
our business faces

Achievements in 2022
• 

Further enhancement of 
Hunters’ financial procedures 
and controls so as to align to 
Group standards.

36 The Property Franchise Group PLC

Annual Report and Accounts 2022

S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

Internal audit
We continue to take an interest in internal 
audit and discuss any adverse audit results 
at our ARC meetings. We seek to ensure 
the function remains effective and adapts to 
current circumstances. 

The year ahead
In the year ahead the ARC will continue to 
focus on key risks and accounting matters. 
This specifically includes information 
security, the results of our internal audits of 
franchisees and our year-end audit. 

I would like to thank the attendees of our 
ARC meetings for their time and valuable 
contributions during the year.

Phil Crooks
Chairman of the Audit and Risk 
Committee
17 April 2023

Activity in 2022
Financial information
The ARC has taken a leading role in 
ensuring, on behalf of the Board, that 
the Annual Report remains fair, balanced, 
understandable and provides the information 
required by shareholders to assess the 
Group’s performance, business model 
and strategy.

During the year we reviewed the Interim 
Results and Trading Updates to ensure 
the integrity of the financial information 
being presented. The ARC also reviewed 
the budget assumptions ahead of it being 
presented to the Board for approval. In doing 
so it has considered the appropriateness 
of the accounting policies adopted and, 
where appropriate, the estimates and 
judgements made.

The ARC has considered whether the Group 
has adopted appropriate accounting policies 
and, where necessary, made appropriate 
estimates and judgements taking into 
account the external auditor's view. It has 
paid particular attention to monitoring the 
estimates and judgements made in respect 
of the share-based payments charge, 
including vesting assumptions, and any 
potential impairment of intangibles. 

Risk management and internal control
On an annual basis the Group draws up an 
updated risk review. This risk review includes 
contributions from Directors and senior 
management. Once the ARC has reviewed 
the risk review documentation it is then 
presented to our Board for their approval.

The ARC considers the auditor’s report on 
findings from the audit and any comments on 
controls within the business. The ARC ensures 
that the Company responds appropriately.

External audit
The effectiveness of the external audit 
process is dependent on the appropriate 
audit risk identification at the start of the 
audit cycle. A detailed audit plan was 
received from BDO which set out the key 
risks identified. The ARC subsequently met 
with BDO who gave an overview of the new 
International Standards of Auditing (“ISAs”) 
that they were required to follow for this 
year’s audit and explained the impact on their 
audit work and scope. The ARC approved the 
audit plan and the auditor’s remuneration.

The independence and objectivity of the 
external audit function is a fundamental 
safeguard to the Company’s shareholders. In 
order to ensure audit independence, the ARC 
restricts the engagements of BDO in relation 
to non-audit work. Our current Audit Partner 
has served for 5 years and, as required, will 
be replaced in time for the annual audit cycle 
leading to next year’s Annual Report. No 
non-audit work was undertaken by BDO in 
the year.

The effectiveness of the external audit 
process is currently assessed by the 
ARC based on discussions with those 
involved in the process. The ARC has 
made a recommendation to the Board 
to reappoint BDO as the Company’s 
auditors for the 2023 financial year. In 
making that recommendation the ARC 
has also considered the independence 
and objectivity of the auditors as well as 
the cost effectiveness of the external audit. 
Accordingly, a resolution proposing the 
reappointment of BDO will be tabled at the 
AGM in 2023.

The Property Franchise Group PLC
Annual Report and Accounts 2022

37

Remuneration Committee report

Rewarding the efforts of those 
responsible for the successful 
growth of the Group.

As Remuneration Committee Chair, I am 
pleased to present its report for the year. 
This report sets out the Group’s remuneration 
policy for Directors and explains how this 
policy was applied during the financial year 
to 31 December 2022.

The Remuneration Committee comprises Phil Crooks, Paul Latham 
and myself. Phil and I are independent and we all combine extensive 
industry knowledge with a deep understanding of corporate reporting 
governance. The Committee seeks external advice from various sources 
including Deloitte LLP and H2glenfern Remuneration Advisory.

The Remuneration Committee met formally on 3 occasions in 2022. 
It also held a number of informal meetings. Apart from Phil, Paul and 
myself, our Chief Financial Officer is a regular attendee of our meetings, 
supporting us with papers and analysis.

Purpose
The Committee operates under written terms of reference which set 
out its role and the authorities delegated to it by the Board. Its main 
responsibilities are to:

• 

ensure that the Executive Directors and other key employees of the 
Group are fairly rewarded for their individual contributions to the 
overall performance of the Group.

•  demonstrate to the shareholders of the Company that the 

remuneration of the Executives is set by a committee of the Board 
whose members have no personal interest in the outcome of the 
decisions of the Committee and who will have due regard to the 
interests of shareholders of the Company.

•  oversee any major changes in employee benefit structures 

throughout the Group.

Activity in 2022
The Committee believes that the entire senior team, and in particular 
the Executive Directors, have continued to provide extraordinary, 
inspiring and resourceful leadership during the year.

The Committee considered the remuneration arrangements for the 
Executive Directors and other key employees and satisfied itself that 
they are aligned to the Group’s strategic goals and properly incorporate 
the key performance indicators. Further, the Committee is satisfied that 
the remuneration outcomes for 2022 were aligned to performance and 
the Committee believes that the arrangements continue to promote the 
long-term success of the Group and incentivise the delivery of strong, 
sustainable, financial results.

Dean Fielding
Chairman - Remuneration Committee

Members
•  Dean Fielding (Chairman)

•  Phil Crooks

•  Paul Latham

Objectives
•  To ensure the Remuneration 
Policy is aligned to the long-
term success of the Group

•  To ensure executive 

remuneration is competitive to 
aid retention, recruitment and 
motivation

38 The Property Franchise Group PLC

Annual Report and Accounts 2022

S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

Policy on remuneration of Directors
The Remuneration Committee has 
responsibility for determining, within agreed 
terms of reference, the Group’s policy on the 
remuneration of senior management and 
specific remuneration packages for Executive 
Directors including pension payments and 
compensation rights. It is also responsible 
for making recommendations for grants of 
options under the Share Option Plan.

The remuneration of Non-Executive Directors 
is a matter for the Board. It consists of fees 
for their services in connection with Board 
and Committee meetings. No Director may 
be involved in any discussions as to their 
own remuneration.

The remuneration policy is designed to 
shape the Group’s remuneration strategy 
for an anticipated 3 years, ensuring that the 
structure and levels of remuneration continue 
to remain appropriate for the Group. The 
policy aims to:

•  pay competitive salaries to aid 

recruitment, retention and motivation 
being reflective of the person’s 
experience and importance to the Group.

•  pay annual bonuses to incentivise the 

delivery of stretching short-term business 
targets whilst maintaining an element of 
variability allowing flexible control of the 
cost base and being able to respond to 
market conditions.

•  provide long-term share incentive  

plans designed to incentivise long-term 
value creation, reward execution of 
strategy, align Directors’ interests with 
the long-term interests of investors and 
promote retention.

Components of Directors’ remuneration
Basic salary or fees
Basic salary or fees for each Director are 
determined by considering the performance 
of the individual and information from 
independent sources on the rates of salary 
and fees for similar posts. The salaries and 
fees paid to Directors by the Group were 
£698,000 (2021: £723,000). 

Annual bonus
The Company has a formal bonus scheme 
for its Executive Directors. Bonuses were paid 
and payable to the Executive Directors by the 
Group of £400,000 (2021: £464,000).

Pension
Contributions made to Executive Directors’ 
pensions in the year were £45,000 
(2021: £70,000).

Share options 
On 9 August 2022 an option over 175,000 
ordinary shares was granted to the Chief 
Executive Officer, an option over 115,000 
ordinary shares was granted to the Chief 
Financial Officer and options were granted to 
senior management over 175,000 ordinary 
shares. These options have an exercise price 
of £0.01. 

The vesting conditions are based on two 
performance conditions; adjusted basic 
earnings per share adjusted for exceptional 
income/costs, amortisation arising on 
consolidation and share-based payment 
charges ("adjusted EPS") and total shareholder 
return ("TSR") over the 3 years to 31 December 
2024. Each performance condition will apply 
to 50% of the award being made.

In respect of both performance conditions, 
growth of 20% over the three-year period 
will be required for threshold vesting of the 
awards (the “floor”), with growth of 42% 
or higher in both performance measures 
required for all of the awards to vest (the 
“cap”). Straight-line vesting applies between 
the floor and the cap. 

Company policy on contracts of service
The Executive Directors of the Company 
do not have a notice period in excess of 
12 months under the terms of their service 
contracts. Their service contracts contain no 
provisions for pre-determined compensation 
on termination, which exceeds 12 months’ 
salary and benefits in kind. Non-Executive 
Directors do not have service contracts 
with the Company but have letters of 
appointment which can be terminated 
on 3-months’ notice.

Termination date
Richard Martin 

3-months’ notice

Gareth Samples 

12-months’ notice

David Raggett 

12-months’ notice

Paul Latham 

3-months’ notice

Phil Crooks 

3-months’ notice

Dean Fielding 

3-months’ notice

Company policy on external 
appointments
The Company recognises that its Executive 
Directors are likely to be invited to become 
non-executive directors of other companies 
and that exposure to such non-executive 
duties can broaden their experience and 
knowledge, which will benefit the Group. 
Executive and Non-Executive Directors 
are, therefore, subject to approval of the 
Company’s Board, allowed to accept non-
executive appointments, as long as these are 
not with competing companies and are not 
likely to lead to conflicts of interest. Executive 
and Non-Executive Directors are allowed to 
retain the fees paid.

Taxable benefits
The Executive Directors did not receive any 
taxable benefits such as a company car or 
private medical insurance during the year.

Directors’ emoluments
The figures that follow represent 
emoluments earned by the Executive 
Directors and Non-Executive Directors from 
the Group during the financial year and relate 
to the period of each Director’s membership 
of the Company’s and Subsidiaries’ Boards.

The Property Franchise Group PLC
Annual Report and Accounts 2022

39

Remuneration Committee report continued

Executive Directors:
Gareth Samples
David Raggett
Glynis Frew (appointed 22 March 2021, resigned 31 March 2022)

Non-Executive Directors:
Richard Martin
Paul Latham
Phil Crooks
Dean Fielding (appointed 22 March 2021)

Total remuneration

Changes to Board members
Glynis Frew resigned as a Director on 31 March 2022.

Salary & fees 
£’000

Bonus 
£’000

Total 2022 
£’000

Total 2021 
£’000

257
207
34

498

55
50
50
45

200

698

250
150
–

400

–

–
–

–

400

507
357
34

898

55
50
50
45

200

1,098

447
325
225

997

55
50
50
35

190

1,187

Directors’ interests
The interests of the Executive Directors, Non-Executive Directors and their spouses in the shares of the Company were as follows as at 
31 December 2022:

The Property Franchise Group PLC ordinary 1 pence shares.

Directors:
Gareth Samples
David Raggett
Richard Martin
Paul Latham
Phil Crooks
Dean Fielding

2022

2021

Shares

Options

Shares

Options

9,000
390,101
7,039,950
79,727
15,000
37,874

1,075,000
615,000
–
–
–
–

–
383,101
7,039,950
75,000
9,351
37,874

900,000
500,000
–
–
–
–

The dividends paid to the Executive Directors, Non-Executive Directors and their spouses during the year are disclosed in note 34 to the 
Financial Statements.

By order of the Board

Dean Fielding
Chairman of the Remuneration Committee
17 April 2023

40 The Property Franchise Group PLC

Annual Report and Accounts 2022

S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

Directors’ report

Delivering value to 
our stakeholders.

David Raggett
Chief Financial Officer

The Directors present their Annual 
Report and audited financial 
statements for the financial 
year ended 31 December 2022. 
Information that would normally 
be presented in the Directors’ 
Report has been presented in 
the Group’s Strategic Report in 
accordance with s414C(11) of the 
Companies Act 2006.

Principal activities
The principal activity of the Group during the year was the sale of 
franchises and the support of franchisees in supplying residential 
letting, sales and property management services within the UK.

Results for the financial year and business review
The Group achieved a profit before tax of £8.8m in the financial 
year as compared to £6.4m for the prior year and a profit after tax of 
£7.2m (2021: £3.5m). The change in the deferred tax rate from 19% 
to 25%, due to an increase in the corporation tax rate in April 2023 to 
25%, had a significant impact on the profit after tax in 2021, reducing 
it by £1.5m. The results are shown in the Consolidated Statement 
of Comprehensive Income on page 48. A full review of the Group’s 
business is included in the Strategic Report on pages 1 to 29.

The Group’s profit before tax was £2.4m higher than the previous 
year. Excluding exceptional acquisition costs of £nil (2021: £0.9m), 
amortisation arising on acquired intangibles of £1.4m (2021: £1.2m), 
the share-based payment charges of £0.4m (2021: £1.0m) and the loss 
on the listed investment of £0.03m (2021: gain £0.1m), the adjusted 
profit before tax from continuing operations increased by 14% from 
£9.4m to £10.7m.

Financial risk management
The Group’s objectives and policies with regards to financial 
risk management are set out in note 32 to the consolidated 
financial statements.

Future developments
The Group intends to pursue the following over the next few years:

• 

Lettings growth through assisting franchisees to acquire portfolios 
of tenanted managed properties and by helping the Group’s more 
sales dominated brands to grow their lettings revenue streams.

•  The further development of its residential sales activity in the high 

street led brands.

• 

Financial services growth through participation of the network in 
the partnership with LSL and through the Group’s development of 
its owned mortgage broking subsidiaries.

•  The accelerated recruitment of franchisees through its 

hybrid offerings.

•  The search for suitable corporate acquisitions so as to continue to 

buy and build.

• 

Improved use of digital marketing to win business for all our brands 
and to track attribution

More details on the progress made to date with these key areas of 
focus can be found in the Strategic Report on pages 16 and 17.

Dividends
The Group paid an interim dividend for the financial year ended 
31 December 2022 of 4.2p per share on 7 October 2022 (2021: 
3.8p per share on 8 October 2021).

The Property Franchise Group PLC
Annual Report and Accounts 2022

41

Directors’ report continued

The Board recommends a final dividend for 
the financial year ended 31 December 2022 
of 8.8p per share (2021: 7.8p per share) to be 
paid on 9 June 2023 to all shareholders on 
the register at the close of business on 12 May 
2023 subject to shareholders approval on 
6 June 2023.

Directors
The Directors shown below have held office 
throughout the year unless otherwise stated:

R W Martin 
G M Samples  
D A Raggett 
G J Frew (resigned 31 March 2022) 
P M Latham 
P J Crooks 
D A Fielding 

The Directors’ remuneration and the 
Directors’ interests in the Group are disclosed 
in the Directors’ Remuneration Report on 
pages 38 to 40.

The Group maintains Directors and Officers 
liability insurance, which gives appropriate 
cover against any legal action that may be 
brought and has indemnified the Directors 
for negligence, default, breach of duty and 
breach of trust incurred to third parties.

Going concern
The Group has produced detailed budgets, 
projections and cash flow forecasts, which 
include a forecast of future bank covenant 
compliance. These have been stress tested 
to understand the impacts of reductions 
in revenue and costs. The Directors have 
concluded after reviewing these budgets, 
projections and forecasts and making 
appropriate enquiries of the business, 
that there is a reasonable expectation 
that the Group has adequate resources to 
continue in operation for the foreseeable 
future. Accordingly, they have adopted 
the going concern basis in preparing the 
financial statements.

The Group maintains a strong cash position 
at the year-end of £6.7m (2021: £8.4m) with 
bank debt of £5.0m (2021: £11.1m). The bank 
debt consists of a revolving credit facility 
which is repayable in January 2024 (2021: 
term loan and revolving credit facility). 

42 The Property Franchise Group PLC

Annual Report and Accounts 2022

The 4 year term loan drawn to part fund the 
acquisition of Hunters in March 2021 was 
repaid early on 28 November 2022. 

Auditor
BDO LLP has expressed its willingness to 
continue in office. In accordance with section 
489 of the Companies Act 2006; a resolution 
to reappoint BDO LLP will be proposed at the 
Annual General Meeting.

The Directors confirm that:

• 

• 

so far as each Director is aware, there is 
no relevant audit information of which 
the Group and Company’s auditor is 
unaware; and

the Directors have taken all the steps that 
they ought to have taken as Directors 
in order to make themselves aware of 
any relevant audit information and to 
establish that the auditors are aware of 
that information.

Statement of Directors’ responsibilities
The Directors are responsible for preparing 
the Strategic Report and the Directors’ Report 
and the financial statements in accordance 
with applicable law and regulations.

Company law requires the Directors to 
prepare Group and Company financial 
statements for each financial year. The 
Directors are required by the AIM Rules of 
the London Stock Exchange to prepare 
Group financial statements in accordance 
with UK adopted international accounting 
standards in conformity with requirements of 
the Companies Act 2006 and have elected 
under company law to prepare the Company 
financial statements in accordance with UK 
adopted international accounting standards.

The financial statements are required by law 
and UK adopted international accounting 
standards to present fairly the financial 
position of the Group and the Company 
and the financial performance of the Group. 
The Companies Act 2006 provides in 
relation to such financial statements that 
references in the relevant part of that Act 
to financial statements giving a true and 
fair view are references to their achieving a 
fair presentation.

Under company law the Directors must not 
approve the financial statements unless they 
are satisfied that they give a true and fair 
view of the state of affairs of the Group and 
the Company and of the profit or loss of the 
Group for that period.

In preparing the Group and Company 
financial statements, the Directors are 
required to:

• 

select suitable accounting policies and 
then apply them consistently;

•  make judgements and accounting 
estimates that are reasonable 
and prudent;

• 

state whether they have been prepared 
in accordance with UK adopted 
international accounting standards; and

•  prepare the financial statements on 
the going concern basis unless it is 
inappropriate to presume that the 
Group and the Company will continue 
in business.

The Directors are responsible for keeping 
adequate accounting records that are 
sufficient to show and explain the Group’s 
and the Company’s transactions and 
disclose with reasonable accuracy at any 
time the financial position of the Group and 
the Company and enable them to ensure 
that the financial statements comply with 
the Companies Act 2006. They are also 
responsible for safeguarding the assets of 
the Group and the Company and hence for 
taking reasonable steps for the prevention 
and detection of fraud and  
other irregularities.

The Directors are responsible for the 
maintenance and integrity of the corporate 
and financial information included on the 
Company’s website. Legislation in the United 
Kingdom governing the preparation and 
dissemination of financial statements may 
differ from legislation in other jurisdictions.

On behalf of the Board

David Raggett
Chief Financial Officer
17 April 2023

S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

Independent auditor’s report 
to the members of The Property Franchise Group plc

Opinion on the financial statements
In our opinion:

• 

• 

• 

the financial statements give a true and fair view of the state of the Group’s and of the Parent Company’s affairs as at 31 December 2022 and 
of the Group’s profit for the year then ended;

the Group financial statements have been properly prepared in accordance with UK adopted international accounting standards;

the Parent Company financial statements have been properly prepared in accordance with UK adopted international accounting standards 
and as applied in accordance with the provisions of the Companies Act 2006; and

• 

the Group financial statements have been prepared in accordance with the requirements of the Companies Act 2006.

We have audited the financial statements of The Property Franchise Group plc (the ‘Parent Company’) and its subsidiaries (the ‘Group’) for the 
year ended 31 December 2022 which comprise the Consolidated Statement of Comprehensive Income, Consolidated Statement of Financial 
Position, Company Statement of Financial Position, Consolidated Statement of Changes in Equity, Company Statement of Changes in Equity, 
Consolidated Statement of Cash Flows, Notes to the Consolidated Statement of Cash Flows. Company Statement of Cash Flows, Notes to the 
Company Statement of Cash Flows, and notes to the financial statements, including a summary of significant accounting policies. The financial 
reporting framework that has been applied in their preparation is applicable law and UK adopted international accounting standards and, as 
regards the Parent Company financial statements, as applied in accordance with the provisions of the Companies Act 2006.

Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under 
those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We believe 
that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. 

Independence
We remain independent of the Group and the Parent Company in accordance with the ethical requirements that are relevant to our audit 
of the financial statements in the UK, including the FRC’s Ethical Standard as applied to listed entities, and we have fulfilled our other ethical 
responsibilities in accordance with these requirements. 

Conclusions relating to going concern
In auditing the financial statements, we have concluded that the Directors’ use of the going concern basis of accounting in the preparation of 
the financial statements is appropriate. Our evaluation of the Directors’ assessment of the Group and the Parent Company’s ability to continue to 
adopt the going concern basis of accounting included:

•  Gaining an understanding of the Directors’ method for assessing going concern including evaluating relevance and reliability of underlying 
data used to make the assessment, and whether assumptions and changes to assumptions from prior years are appropriate and where 
relevant consistent with each other. This included assessing the accuracy of the previous forecasts by comparing to actual results for the 
current year. 

•  Verified the mathematical accuracy of the going concern forecasts running up to December 2024.

•  The Directors’ plans for future actions within their going concern assessment including whether such plans are feasible in the circumstances. 

•  The Directors’ stress-testing of the forecasts to the extent of reasonable worst-case scenarios, which included modelling significant 

downturns in both the sales and lettings markets and modelling what reduction in sales and lettings markets would result in breach of 
covenants linked to rolling credit facility. We have assessed these assumptions against the Group’s results for the current financial year  
to date.

We carried out the above procedures through using our understanding of the business model, objectives, strategies and related business risk, the 
measurement and review of the Group’s financial performance, forecasting and budgeting processes and the entity’s risk assessment process.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or 
collectively, may cast significant doubt on the Group and the Parent Company’s ability to continue as a going concern for a period of at least 
twelve months from when the financial statements are authorised for issue. 

Our responsibilities and the responsibilities of the Directors with respect to going concern are described in the relevant sections of this report.

Overview

Coverage

Key audit matters

91% (2021: 98%) of Group revenue
93% (2021: 97%) of Group profit before tax
98% (2021: 100%) of Group total assets

Goodwill and intangible asset impairment risk – Ewemove and Hunters CGU

Revenue Recognition

Acquisition accounting – Hunters
There were no acquisitions during the year and therefore acquisition accounting is 
not a key audit matter for 2022. 

–

P

P

P

 2022

2021

Materiality

Group financial statements as a whole
£420,000 (2021: £480,000) based on 5% of profit before tax  
(2021: 5% of adjusted profit before tax)

The Property Franchise Group PLC
Annual Report and Accounts 2022

43

Independent auditor's report continued

An overview of the scope of our audit
Our Group audit was scoped by obtaining an understanding of the Group and its environment, including the Group’s system of internal control, 
and assessing the risks of material misstatement in the financial statements. We also addressed the risk of management override of internal 
controls, including assessing whether there was evidence of bias by the Directors that may have represented a risk of material misstatement.

We identified seven components, five of which, including the Parent Company, were considered significant and subject to full-scope audits by 
the Group audit team. The other non-significant components were subject to a desktop review and specific-scope procedures in areas such as 
revenue, which was carried out by the Group audit team. 

Key audit matters
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial statements of the 
current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) that we identified, including 
those which had the greatest effect on: the overall audit strategy, the allocation of resources in the audit, and directing the efforts of the 
engagement team. These matters were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion 
thereon, and we do not provide a separate opinion on these matters.

Key audit matter 

Goodwill and 
intangible asset 
impairment risk 
– Ewemove and 
Hunters CGU

The accounting 
policy in respect of 
the accounting for 
intangible assets 
is included within 
the accounting 
policy on note 4.; 
the accounting 
estimate in respect 
of the impairment of 
intangible assets is 
included within the 
accounting estimates 
and judgements note 
on note 5 and note 
17.

Revenue recognition

The accounting 
policy in respect of 
the accounting for 
revenue recognition 
is included within the 
accounting policy on 
note 4.

The risk that goodwill and intangible assets may 
be impaired is considered to lie in the Ewemove 
and Hunters CGU – as the conclusion is 
dependent on achieving forecast growth – and is 
significant due to the level of judgement involved 
in the impairment review and the opportunity for 
management bias within the impairment model 
assumptions. We considered this to be a key audit 
matter due to the inherent level of judgement. 

Management’s review found no evidence 
of impairment in the Ewemove, Hunters or 
other cash-generating units, nor indicators of 
impairment in relation to other intangible assets. 

As detailed in the accounting policies and 
also note 7 to the financial statements, the 
Group earns revenue principally in the form of 
Management Service Fees and owned offices 
– lettings and sales fees, which are derived as a 
percentage of the franchisees’ income or directly 
in the case of owned and operated sites. 

The Management Service lettings and sales 
fees are recorded in separate sales systems 
and imported into the accounting system on a 
monthly basis.

We consider there to be a significant risk in 
relation to the existence of revenue through not 
be accurately recognising revenue or recording 
revenue in the wrong period due to error or 
manipulation. 

A significant part of our audit strategy in terms 
of the level of direction and supervision and 
allocation of resources is focused on the 
reconciliation of data from the sales systems to 
the nominal ledger and so, consequently, revenue 
recognition is considered a key audit matter.

How the scope of our audit addressed the key audit matter

We assessed the impairment review of the Group’s goodwill 
and intangible assets prepared by management, specifically 
checking the integrity of management’s value-in-use model and, 
with the assistance of our valuation specialists, we challenged 
the key inputs - being forecast growth rates, operating cash 
flows and the discount rate. We also checked if the Cash-
Generating Unit (“CGU”) was appropriately determined and the 
correct assets included in its carrying value. Our audit procedures 
relating to the operating cash flows and forecast growth rates 
included, comparing the forecast to recent financial performance 
and budgets approved by the Board, including checking for 
consistency with forecasts prepared for the purposes of the going 
concern assessment. We used historical trends and industry 
forecasts to assess the reasonableness of the Group’s forecasts. 
We also used market data to independently calculate a discount 
rate for comparison and also performed our own sensitivity 
analysis upon the key valuation inputs. 

Key observations:
We found management’s judgements in this area are not 
unreasonable and found no evidence of management bias in the 
assumptions used.

We obtained and tested the underlying sales systems to which 
the lettings/sales data was uploaded and the revenue recorded 
in the nominal ledger. We witnessed the data extraction from 
the underlying systems and engaged our technology and 
systems experts to reperform a full match of the data sets. We 
investigated and corroborated to supporting documentation 
reconciling items such as manual journals to revenue including 
year-end cut-off adjustments to accrue revenues for the final 
month of the year.

We tested the integrity of the data in the underlying sales 
systems by tracing a sample from submission, ensuring that the 
correct revenue rate had been applied in accordance with the 
relevant contractual arrangement, through to invoice issued and 
ultimately cash collection. 

In considering the completeness of the data in the underlying 
sales systems, we selected a sample of contractual agreements 
and ensured that the revenue had been appropriately included in 
the sales system and at the appropriate rate. 

Key observations:
Based on the procedures performed, we have not identified any 
instances that may suggest that revenue has been inappropriately 
recognised.

44 The Property Franchise Group PLC

Annual Report and Accounts 2022

S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

Our application of materiality
We apply the concept of materiality both in planning and performing our audit, and in evaluating the effect of misstatements. We consider 
materiality to be the magnitude by which misstatements, including omissions, could influence the economic decisions of reasonable users that 
are taken on the basis of the financial statements. 

In order to reduce to an appropriately low level the probability that any misstatements exceed materiality, we use a lower materiality level, 
performance materiality, to determine the extent of testing needed. Importantly, misstatements below these levels will not necessarily be 
evaluated as immaterial as we also take account of the nature of identified misstatements, and the particular circumstances of their occurrence, 
when evaluating their effect on the financial statements as a whole. 

Based on our professional judgement, we determined materiality for the financial statements as a whole and performance materiality as follows:

Materiality

Basis for determining materiality

Rationale for the benchmark applied

Group financial statements

Parent company financial statements

2022
£000

441

2021
£000

480

2022
£000

399

2021
£000

460

5% of the profit before tax (2021: 5% of 
adjusted profit before tax)

Profit before tax is considered to be one of 
the principal considerations for the users 
of the financial statements in assessing the 
financial performance of the Group. 

95% of Group materiality

Capped 95% (2021: 95%) of Group 
materiality given the assessment of the 
components aggregation risk.

Performance materiality

315

360

299

345

Basis for determining performance materiality

75% of materiality based on a low expected total value of known and likely 
misstatements.

Component materiality
We set materiality for each significant component of the Group, apart from the Parent Company whose materiality is set out above, based on a 
percentage of between 18% and 95% (2021: 6% and 95% ) of Group materiality dependent on the size and our assessment of the risk of material 
misstatement of that component. Component materiality ranged from £77,000 to £399,000 (2021: £27,000 to £460,000). In the audit of each 
component, we further applied performance materiality levels of 75% (2021: 75%) of the component materiality to our testing to ensure that the 
risk of errors exceeding component materiality was appropriately mitigated.

Reporting threshold 
We agreed with the Audit Committee that we would report to them all individual audit differences in excess of £16,800 (2021: £15,000). We also 
agreed to report differences below this threshold that, in our view, warranted reporting on qualitative grounds.

Other information
The Directors are responsible for the other information. The other information comprises the information included in the Annual Report and 
Accounts other than the financial statements and our auditor’s report thereon. Our opinion on the financial statements does not cover the other 
information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. 
Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the 
financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. If we identify such 
material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in 
the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other 
information, we are required to report that fact.

We have nothing to report in this regard.

The Property Franchise Group PLC
Annual Report and Accounts 2022

45

Independent auditor's report continued

Other Companies Act 2006 reporting
Based on the responsibilities described below and our work performed during the course of the audit, we are required by the Companies Act 
2006 and ISAs (UK) to report on certain opinions and matters as described below. 

Strategic report and 
Directors’ report 

Matters on which 
we are required to 
report by exception

In our opinion, based on the work undertaken in the course of the audit:

• 

the information given in the Strategic report and the Directors’ report for the financial year for which the financial 
statements are prepared is consistent with the financial statements; and

• 

the Strategic report and the Directors’ report have been prepared in accordance with applicable legal requirements.

In the light of the knowledge and understanding of the Group and Parent Company and its environment obtained in the 
course of the audit, we have not identified material misstatements in the strategic report or the Directors’ report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to 
report to you if, in our opinion:

• 

• 

• 

adequate accounting records have not been kept by the Parent Company, or returns adequate for our audit have not 
been received from branches not visited by us; or

the Parent Company financial statements are not in agreement with the accounting records and returns; or

certain disclosures of Directors’ remuneration specified by law are not made; or

•  we have not received all the information and explanations we require for our audit.

Responsibilities of Directors
As explained more fully in Statement of Directors’ responsibilities, the Directors are responsible for the preparation of the financial statements 
and for being satisfied that they give a true and fair view, and for such internal control as the Directors determine is necessary to enable the 
preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the Directors are responsible for assessing the Group’s and the Parent Company’s ability to continue as a 
going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the Directors 
either intend to liquidate the Group or the Parent Company or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, 
whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but 
is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements 
can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the 
economic decisions of users taken on the basis of these financial statements.

Extent to which the audit was capable of detecting irregularities, including fraud
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, 
outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of 
detecting irregularities, including fraud is detailed below:

Based on our understanding of the Group and sector in which it operates, we identified that the principal risks of non-compliance with laws and 
regulations relate to corporate and VAT legislation, Employment Taxes and Landlord and Tenant Act, and the extent to which non-compliance 
might have a material effect on the financial statements. We also considered those laws and regulations which have direct impact on the 
preparation of the financial statements such as the Companies Act 2006 and the applicable accounting frameworks.

As a result of performing the above we identified the principal risks of irregularity, including fraud, were related to bias in accounting estimates, 
with the most significant considered to relate to revenue recognition and goodwill and intangible asset impairment. Our procedures included:

• 

Evaluation of management incentives, including the extent to which remuneration is influenced by reported results, and opportunities for 
fraudulent manipulation of the financial statements such as management override;

•  This evaluation involved a particular focus on the judgements and estimates inherent in the key audit matters and exercising professional 

scepticism in considering the impact of those estimates and judgements on the reported results and key performance measures such as the 
profit before tax;

•  Discussions with Management and the Audit and Risk Committee regarding known or suspected instances of non-compliance with laws 

and regulations including tax and data protection legislation;

•  Obtaining an understanding of controls designed to prevent and detect irregularities, including the reconciliation of customer monies held 

in client account balances;

•  Review of board meeting minutes for any evidence of fraud or non-compliance with laws and regulations including health and safety and 

taxation regulations; and

•  Assessment of journal entries to accounts that were considered to carry a greater risk of fraud as part of our planned audit approach.

46 The Property Franchise Group PLC

Annual Report and Accounts 2022

S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

We also communicated relevant identified laws and regulations and potential fraud risks to all engagement team members who were all 
deemed to have appropriate competence and capabilities and remained alert to any indications of fraud or non-compliance with laws and 
regulations throughout the audit.

Our audit procedures were designed to respond to risks of material misstatement in the financial statements, recognising that the risk of not 
detecting a material misstatement due to fraud is higher than the risk of not detecting one resulting from error, as fraud may involve deliberate 
concealment by, for example, forgery, misrepresentations or through collusion. There are inherent limitations in the audit procedures performed 
and the further removed non-compliance with laws and regulations is from the events and transactions reflected in the financial statements, the 
less likely we are to become aware of it.

A further description of our responsibilities is available on the Financial Reporting Council’s website at: www.frc.org.uk/auditorsresponsibilities. 
This description forms part of our auditor’s report.

Use of our report
This report is made solely to the Parent Company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. 
Our audit work has been undertaken so that we might state to the Parent Company’s members those matters we are required to state to them in 
an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other 
than the Parent Company and the Parent Company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

Malcolm Thixton (Senior Statutory Auditor)
For and on behalf of BDO LLP, Statutory Auditor
Southampton 
United Kingdom 
17 April 2023

BDO LLP is a limited liability partnership registered in England and Wales (with registered number OC305127).

The Property Franchise Group PLC
Annual Report and Accounts 2022

47

Consolidated statement of comprehensive income
for the year ended 31 December 2022

Revenue
Cost of sales

Gross profit
Administrative expenses
Share-based payments charge

Operating profit
Finance income
Finance costs
Other gains and losses

Profit before income tax expense
Income tax expense

Profit for the year from continuing operations

Discontinued operations

Profit and total comprehensive income for the year

Profit and total comprehensive income for the year attributable to:
Owners of the parent
Non-controlling interest

Earnings per share attributable to owners of parent

Diluted Earnings per share attributable to owners of parent

Notes

7

8
9, 33

11
12
12
21

13

14

15

15

2022  
£’000

27,158
(5,575)

21,583
(11,876)
(411)

9,296
39
(470)
(32)

8,833
(1,588)

7,245

–

7,245

7,229
16

7,245

22.6p

22.5p

2021  
£’000

24,042
(3,697)

20,345
(12,719)
(970)

6,656
4
(320)
83

6,423
(2,745)

3,678

(169)

3,509

3,469
40

3,509

11.3p

11.3p

48 The Property Franchise Group PLC

Annual Report and Accounts 2022

S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

Consolidated statement of financial position 
31 December 2022

Notes

2022  
£’000

2021  
£’000

Assets
Non-current assets
Intangible assets
Property, plant and equipment
Right-of-use assets
Prepaid assisted acquisitions support
Investments
Investment properties
Other receivables

Current assets
Trade and other receivables
Cash and cash equivalents

Total assets

Equity
Shareholders’ equity
Called up share capital
Share premium
Own share reserve
Merger reserve
Other reserves
Retained earnings

Non-controlling interest

Total equity attributable to owners

Liabilities
Non-current liabilities
Borrowings
Lease liabilities
Deferred tax
Provisions

Current liabilities
Borrowings
Trade and other payables
Lease liabilities
Tax payable

Total liabilities

Total equity and liabilities

17
18
19
20
21
22
23

23

24
25
27
26
27

28
19
30
31

28
29
19

44,958
162
1,613
297
137
–
240

47,407

3,718
6,684

10,402

57,809

320
4,129
(348)
14,345
1,316
17,399

37,161
22

37,183

5,000
1,856
5,168
212

12,236

–
6,724
506
1,160

8,390

20,626

57,809

46,498
217
1,568
424
169
256
–

49,132

2,820
8,413

11,233

60,365

320
4,129
(348)
14,345
905
13,999

33,350
6

33,356

9,219
2,275
5,570
212

17,276

1,875
6,280
465
1,113

9,733

27,009

60,365

The financial statements were approved and authorised for issue by the Board of Directors on 17 April 2023 and were signed on its behalf by:

David Raggett
Chief Financial Officer

The Property Franchise Group PLC
Annual Report and Accounts 2022

49

Company statement of financial position
31 December 2022 (Company No: 08721920)

Assets
Non-current assets
Investments
Deferred tax asset

Current assets
Trade and other receivables
Cash and cash equivalents

Total assets

Equity
Shareholders’ equity
Called up share capital
Share premium
Own share reserve
Merger reserve
Other reserves
Retained earnings

Total equity

Liabilities
Non-current liabilities
Borrowings

Current liabilities
Borrowings
Trade and other payables

Total liabilities

Total equity and liabilities

Notes

2022  
£’000

2021  
£’000

21
30

23

24
25
27
26
27

28

28
29

60,773
412

61,185

1,065
1,539

2,604

63,789

320
4,129
(348)
32,335
1,316
19,276

57,028

5,000

5,000

–
1,761

1,761

6,761

63,789

60,743
377

61,120

811
4,635

5,446

66,566

320
4,129
(348)
32,335
905
16,668

54,009

9,219

9,219

1,875
1,463

3,338

12,557

66,566

As permitted by Section 408 of the Companies Act 2006, the income statement of the Parent Company is not presented as part of these 
financial statements. The Parent Company’s profit for the financial year was £6.4m (2021: £5.7m).

The financial statements were approved and authorised for issue by the Board of Directors on 17 April 2023 and were signed on its behalf by:

David Raggett
Chief Financial Officer

50 The Property Franchise Group PLC

Annual Report and Accounts 2022

S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

Consolidated statement of changes in equity
for the year ended 31 December 2022

Attributable to owners

Called up 
share capital 
£’000

Retained 
earnings 
£’000

Share 
premium 
£’000

Own share 
reserve 
£’000

Balance at 1 January 2021

258

12,690

4,040

Profit and total comprehensive 
income
Disposal of subsidiary

Dividends
Shares issued – acquisition 
consideration
Shares issued – share option 
exercises
Purchase of shares by Employee 
Benefit Trust
Release of deferred tax on share 
based payments
Share-based payments charge

Total transactions with owners

Balance at 31 December 2021

Profit and total comprehensive 
income

Dividends
Share-based payments charge

Total transactions with owners

–
–

–

55

7

–

–
–

3,469
–

(2,922)

–

762

–

–
–

–
–

–

–

89

–

–
–

62

320

(2,160)

13,999

89

4,129

–

–
–

–

7,229

(3,829)
–

(3,829)

–

–
–

–

–

–
–

–

–

–

(348)

–
–

(348)

(348)

–

–
–

–

Merger 
reserve 
£’000

2,797

–
–

–

11,548

–

–

–
–

11,548

14,345

–

–
–

–

Other 
reserves 
£’000

Total  
equity  
£’000

Non-
controlling 
interest 
£’000

Total  
equity  
£’000

778

20,563

9

20,572

–
–

–

–

3,469
–

(2,922)

11,603

(762)

96

–

(348)

(81)
970

127

905

–

–
411

411

(81)
970

9,318

33,350

7,229

(3,829)
411

(3,418)

40
(43)

–

–

–

–

–
–

–

6

16

–
–

–

22

3,509
(43)

(2,922)

11,603

96

(348)

(81)
970

9,318

33,356

7,245

(3,829)
411

(3,418)

37,183 

Balance at 31 December 2022

320

17,399

4,129

(348)

14,345

1,316

37,161

The Property Franchise Group PLC
Annual Report and Accounts 2022

51

Company statement of changes in equity
for the year ended 31 December 2022

Balance as at 1 January 2021

Profit and total comprehensive income

Dividends
Shares issued – acquisition consideration
Shares issued – share option exercises
Purchase of shares by Employee Benefit Trust
Release of deferred tax on share based payments
Share-based payments charge 

Total transactions with owners

Balance as at 31 December 2021

Profit and total comprehensive income

Dividends
Share-based payments charge

Total transactions with owners

Called up 
share capital 
£’000

258

–

–
55
7
–
–
–

62

Retained 
earnings 
£’000

13,123

5,705

(2,922)
–
762
–
–
–

(2,160)

Share 
premium 
£’000

4,040

–

–
–
89
–
–
–

89

320

16,668

4,129

–

–
–

–

6,437

(3,829)
–

(3,829)

–

–
–

–

Own share 
reserve 
£’000

–

–

–
–
–
(348)
–
–

(348)

(348)

–

–
–

–

Merger 
reserve 
£’000 

20,787

–

–
11,548
–
–
–
–

11,548

32,335

–

–
–

–

Other 
reserves 
£’000

778

–

–
–
(762)
–
(81)
970

127

905

–

 –
411

411

Total 
 equity 
£’000

38,986

5,705

(2,922)
11,603
96
(348)
(81)
970

9,318

54,009

6,437

(3,829)
411

(3,418)

Balance as at 31 December 2022

320

19,276

4,129

(348)

32,335

1,316

57,028

52 The Property Franchise Group PLC

Annual Report and Accounts 2022

S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

Consolidated statement of cash flows
for the year ended 31 December 2022

Cash flows from operating activities
Cash generated from operations
Interest paid
Tax paid

Net cash from operating activities

Cash flows from investing activities
Acquisition of subsidiary net of cash acquired – Hunters
Acquisition of subsidiary net of cash acquired – The Mortgage Genie
Disposal of subsidiary net of cash disposed of - Auxilium
Purchase of intangible assets
Disposal of intangible assets – FDGs and rebrands 
Disposal of intangible assets – Customer lists 
Purchase of tangible assets
Assisted acquisitions support
Interest received

Net cash generated from / (used in) investing activities

Cash flows from financing activities
Issue of ordinary shares
Equity dividends paid
Purchase of shares by Employee Benefit Trust
Bank loan drawn
Bank loan repaid
Principal paid on lease liabilities
Interest paid on lease liabilities

Net cash (used in) / generated from financing activities

(Decrease) / Increase in cash and cash equivalents
Cash and cash equivalents at beginning of year

Cash and cash equivalents at end of year

Notes

A

B
C
D

2022  
£’000

11,295
(359)
(1,962)

8,974

–
–
–
(387)
143
150
(38)
(102)
39

(195)

–
(3,829)
–
–
(6,094)
(473)
(112)

(10,508)

(1,729)
8,413

6,684

2021  
£’000

10,856
(232)
(1,679)

8,945

(13,041)
(103)
(323)
(116)
–
–
(87)
(57)
4

(13,723)

96
(2,922)
(348)
12,500
(4,419)
(399)
(88)

4,420

(358)
8,771

8,413

The Property Franchise Group PLC
Annual Report and Accounts 2022

53

Notes to the consolidated statement of cash flows 
for the year ended 31 December 2022

A. Reconciliation of profit before income tax to cash generated from operations

Cash flows from operating activities
Profit before income tax 
Profit before income tax – discontinued 
Depreciation of property, plant and equipment
Amortisation of intangibles
Amortisation of prepaid assisted acquisitions support
Amortisation of right-of-use assets
Profit on disposal of FDGs and rebrands
Share-based payments charge
Gain on revaluation of listed investment
Finance costs
Finance income

Operating cash flow before changes in working capital
(Increase)/decrease in trade and other receivables
Increase in trade and other payables

Cash generated from operations

B. Acquisition of Subsidiary undertakings net of cash acquired
On 19 March 2021 the Group obtained control of Hunters Property plc and it’s subsidiaries.

Consideration – cash element
Less: Cash acquired

Acquisition of subsidiary undertakings net of cash acquired

C. Acquisition of Subsidiary undertakings net of cash acquired
On 6 September 2021 the Group obtained control of The Mortgage Genie Limited and The Genie Group UK Ltd.

Consideration – cash element
Less: Cash acquired

Acquisition of subsidiary undertakings net of cash acquired

2022  
£’000

8,833
–
91
1,477
229
305 
(195)
411
32
471
(39)

11,615
(837)
517

11,295

2022
£’000

–
–

–

2022
£’000

–
–

–

D. Disposal of Subsidiary undertakings net of cash disposed of
On 22 July 2021 the Group disposed of its controlling interest in Aux Group Limited and Auxilium Partnership Limited

Consideration – cash element
Less: Cash disposed of

Disposal of subsidiary undertakings net of cash disposed of

2022
£’000

–
–

–

2021  
£’000

6,423
152
79
1,249
233
317
–
970
(83)
320
(4)

9,656
247
953

10,856

2021
£’000

14,531
(1,490)

13,041

2021
£’000

400
(297)

103

2021
£’000

20
(343)

 (323)

54 The Property Franchise Group PLC

Annual Report and Accounts 2022

S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

Company statement of cash flows 
for the year ended 31 December 2022

Cash flows from operating activities
Cash generated from operations
Interest paid

Net cash used in operating activities

Cash flows from investing activities
Acquisition of subsidiary – Hunters
Acquisition of subsidiary – The Mortgage Genie
Disposal of subsidiary - Auxilium
Equity dividends received

Net cash generated from / (used in) investing activities

Cash flows from financing activities
Issue of ordinary shares
Equity dividends paid
Purchase of own shares by Employee Benefit Trust
Bank loan drawn
Bank loan repaid

Net cash (used in) / generated from financing activities

Decrease / (increase) in cash and cash equivalents
Cash and cash equivalents at beginning of year

Cash and cash equivalents at end of year

Notes

E

2022  
£’000

(764)
(359)

(1,123) 

–
–
–
7,950

7,950

–
(3,829)
–
–
(6,094)

(9,923)

(3,096)
4,635

1,539

2021  
£’000

(1,005)
(220)

(1,225)

(14,531)
(400)
20
8,250

(6,661)

96
(2,922)
(348)
12,500
(1,406)

7,920

34
4,601

4,635

The Property Franchise Group PLC
Annual Report and Accounts 2022

55

Notes to the Company statement of cash flows 
for the year ended 31 December 2022

E. Reconciliation of profit before income tax to cash generated from operations

Cash flows from operating activities
Profit before income tax
Share-based payments charge
Gain on revaluation of listed investment
Loss on disposal of subsidiary
Finance costs
Equity dividend received

Operating cash flow before changes in working capital
Decrease/(increase) in trade and other receivables
Increase in trade and other payables

Cash used in operations

2022  
£’000

6,120
366
15
–
358
(7,950)

(1,091)
28
299

(764)

2021  
£’000

4,846
773
(68)
180
220
(8,250)

(2,299)
(8)
1,302

(1,005)

56 The Property Franchise Group PLC

Annual Report and Accounts 2022

S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

Notes to the consolidated and company financial statements 
for the year ended 31 December 2022

1. General information
The principal activity of The Property Franchise Group PLC and its Subsidiaries is that of a UK residential property franchise business. The Group 
operates in the UK. The Company is a public limited company incorporated and domiciled in the UK and listed on AIM. The address of its head 
office and registered office is 2 St Stephen’s Court, St Stephen’s Road, Bournemouth, Dorset, UK.

2. Basis of preparation
These consolidated financial statements have been prepared in accordance with UK adopted international accounting standards and, as regards 
the Parent Company financial statements, as applied in accordance with the provisions of the Companies Act 2006. The consolidated financial 
statements have been prepared under the historical cost convention modified to include the revaluation of certain investments at fair value.

The preparation of financial statements in accordance with UK adopted international accounting standards requires the use of certain critical 
accounting estimates. It also requires management to exercise its judgement in the process of applying the Group’s accounting policies. The 
areas involving a higher degree of judgement or complexity, or areas where assumptions and estimates are significant to the consolidated 
financial statements are disclosed in note 5.

The presentational currency of the financial statements is in British pounds and amounts are rounded to the nearest thousand pounds.

Going concern
The Group has produced detailed budgets, projections and cash flow forecasts, which include a forecast of future bank covenant compliance. 
These have been stress tested to understand the impacts of reductions in revenue and costs. The Directors have concluded after reviewing 
these budgets, projections and forecasts, making appropriate enquiries of the business, that there is a reasonable expectation that the Group has 
adequate resources to continue in operation for the foreseeable future. Accordingly, they have adopted the going concern basis in preparing the 
financial statements.

Changes in accounting policies
a) New standards, amendments and interpretations effective from 1 January 2022
We do not consider there to be any relevant new standards, amendments to standards or interpretations, that are effective for the financial year 
beginning on 1 January 2022, which would have a material impact on the financial statements.

b) New standards, amendments and interpretations not yet effective
We do not consider there to be any relevant new standards, amendments to standards or interpretations that have been issued, but are not 
effective for the financial year beginning on 1 January 2022, which would have a material impact on the financial statements.

The principal accounting policies applied in the preparation of these financial statements are set out below. These policies have been 
consistently applied to all the years presented, unless otherwise stated. 

3. Basis of consolidation
The Group financial statements include those of the Parent Company and its Subsidiaries, drawn up to 31 December 2022. Subsidiaries are all 
entities over which the Group has control. The Group controls an entity when the Group is exposed to, or has rights to, variable returns from its 
involvement with the entity and has the ability to affect those returns through its power over the entity. Subsidiaries are fully consolidated from 
the date on which control is transferred to the Group. They are deconsolidated from the date that control ceases.

The Group applies the acquisition method to account for business combinations. The consideration transferred for the acquisition of a subsidiary 
is the fair values of the assets transferred, the liabilities incurred to the former owners of the acquiree and the equity interests issued by the 
Group. Identifiable assets acquired and liabilities and contingent liabilities assumed in a business combination are measured initially at their fair 
values at the acquisition date. Acquisition-related costs are expensed as incurred.

Inter-company transactions, balances and unrealised gains on transactions between Group companies are eliminated. Unrealised losses are also 
eliminated. When necessary, amounts reported by Subsidiaries have been adjusted to conform to the Group’s accounting policies.

4. Significant accounting policies
Revenue recognition
Performance obligations and the timing of revenue recognition
Revenue represents income, net of VAT, from the sale of franchise agreements, resale fees and Management Service Fees levied to franchisees 
monthly based on their turnover, and other income being the provision of ad hoc services and ongoing support to franchisees. In addition there 
is lettings and residential sales income, net of VAT, from a small number of Hunters’ owned offices and financial services commissions. 

Franchises excluding EweMove: 
Fees from the sale of franchise agreements are not refundable. These fees are for the use of the brand along with initial training and support and 
promotion during the opening phase of the new office. As such the Group has some initial obligations that extend beyond the receipt of funds 
and signing of the franchise agreement so an element of the fee is deferred and released as the obligations are discharged, usually between 1 to 
4 months after receipt of funds, which is the typical period of on-boarding for new franchisees.

Resale fees are recognised in the month that a contract for the resale of a franchise is signed. Upon signing of the contract all obligations have 
been completed.

Management Service Fees are recognised on a monthly basis and other income is recognised when the services and support is provided to the 
franchisee. There are no performance obligations associated with levying the Management Service Fees. For ad hoc services and support all 
performance obligations have been fulfilled at the time of revenue recognition.

The Property Franchise Group PLC
Annual Report and Accounts 2022

57

4. Significant accounting policies continued
EweMove: 
Fees from the sale of franchise agreements for the EweMove brand are not refundable. Some new franchisees pay a higher fee to include the 
first 12 months’ licence fee, in this scenario the licence fee element of the initial fee is deferred and released over the first 12 months of trading of 
the franchise where no monthly licence fees are payable. The franchise fee is for the use of the brand along with initial support and promotion 
during the opening phase of the new franchise. As such the Group has some initial obligations that extend beyond the receipt of funds and 
signing of the franchise agreement so an element of the fee is deferred and released as the obligations are discharged, usually between 1 to 4 
months after receipt of funds, which is the typical period of on-boarding for new franchisees.

Management Service Fees consist of monthly licence fees and completion fees. Licence fees are recognised on a monthly basis, completion 
fees are recognised when sales or lettings transactions complete and other income is recognised when the services and support are provided to 
the franchisee. There are no additional performance obligations associated with levying the licence fee and completion fees beyond providing 
access to the systems, brand and marketing support. For ad hoc services and support all performance obligations have been fulfilled at the time 
of revenue recognition.

Hunters owned offices:
Revenue from the sale of residential property is recognised, net of vat, at the point the Group has performed its performance obligation to see 
the transaction through to the exchange of contracts between a buyer and a vendor.

Revenue from lettings represents commission earned from operating as a lettings agent, net of vat. Where the performance obligation relates 
to the letting of a property the revenue is recognised at the point the property has been let. Where the performance obligation relates to the 
management of a lettings property revenue is recognised over the period the property is managed.

Financial services commissions:
Financial services commissions received are recognised upon receipt, being a point in time when the Group has met its obligations in delivering a 
customer to the mortgage and / or insurance partners. A provision is made for the best estimate of future clawbacks resulting from insurance policies 
being subsequently cancelled, however this is not material to the financial statements. There is no vat applicable to financial services commissions.

Rental income:
Rental income represents rent received from short term licensing arrangements entered into to make use of vacant office space. The Group’s 
obligation is to provide office accommodation through the period of the license. Revenue is recognised over the period of the license.

Operating profit
Profit from operations is stated before finance income, finance costs and tax expense.

Business combinations
On the acquisition of a business, fair values are attributed to the identifiable assets and liabilities and contingent liabilities unless the fair value 
cannot be measured reliably in which case the value is subsumed into goodwill. Where the fair values of acquired contingent liabilities cannot be 
measured reliably, the assumed contingent liability is not recognised but is disclosed in the same manner as other contingent liabilities.

Goodwill is the difference between the fair value of the consideration and the fair value of identifiable assets acquired. Goodwill arising on acquisitions is 
capitalised and subject to an impairment review, both annually and when there is an indication that the carrying value may not be recoverable.

Intangible assets
Intangible assets with a finite life are carried at cost less amortisation and any impairment losses. Intangible assets represent items which meet 
the recognition criteria of IAS 38, in that it is probable that future economic benefits attributable to the assets will flow to the entity and the cost 
can be measured reliably.

In accordance with IFRS 3 Business Combinations, an intangible asset acquired in a business combination is deemed to have a cost to the Group 
of its fair value at the acquisition date. The fair value of the intangible asset reflects market expectations about the probability that the future 
economic benefits embodied in the asset will flow to the Group.

Amortisation charges are included in administrative expenses in the Statement of Comprehensive Income. Amortisation begins when the 
intangible asset is first available for use and is provided at rates calculated to write-off the cost of each intangible asset over its expected useful 
life, on a straight-line basis, as follows:

Brands – CJ Hole, Parkers, Ellis & Co
Brands – EweMove
Brands – Hunters
Customer lists – lettings books
Customer lists – franchise development grants
Master franchise agreements – Whitegates, CJ Hole, Parkers, Ellis & Co
Master franchise agreements – Hunters
Master franchise agreements – EweMove
Technology – Ewereka
Technology – Websites, CRM system and Software

Indefinite life
21 years
20 years
12 years
15 years
25 years
21 years
15 years
5 years
3 years

58 The Property Franchise Group PLC

Annual Report and Accounts 2022

Notes to the consolidated and company financial statements for the year ended 31 December 2022S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

Acquired trade names are identified as separate intangible assets where they can be reliably measured by valuation of future cash flows. The 
trade names CJ Hole, Parkers and Ellis & Co are assessed as having indefinite lives due to their long trading histories.

Acquired customer lists are identified as a separate intangible asset as they are separable and can be reliably measured by valuation of future 
cash flows. This valuation also assesses the life of the particular relationship. The life of the relationship is assessed annually. 

Customer lists acquired as part of the Hunters acquisition relate to Lettings books and are being written off over a remaining life of 12 years. 

Acquired master franchise agreements are identified as a separate intangible asset as they are separable and can be reliably measured by 
valuation of future cash flows. The life of the relationship is assessed annually. Master franchise agreements are being written off over a 
remaining life of 15-25 years as historical analyses shows that, on average, 4% – 10% of franchises will change ownership per annum.

Subsequent to initial recognition, intangible assets are stated at deemed cost less accumulated amortisation and impairment charges, with the 
exception of indefinite life intangibles.

Impairment of non-financial assets
In respect of goodwill and intangible assets that have an indefinite useful lives, management are required to assess whether the recoverable 
amount of each exceeds their respective carrying values at the end of each accounting period. 

In respect of intangible assets with definite lives, management are required to assess whether the recoverable amount exceeds the carrying 
value where an indicator of impairment exists at the end of each accounting period. 

The recoverable amount is the higher of fair value less costs to sell and value in use.

Impairment losses represent the amount by which the carrying value exceeds the recoverable amount; they are recognised in profit or loss. 
Impairment losses recognised in respect of cash generating units are allocated first to reduce the carrying amount of any goodwill allocated 
to the cash generating unit and then to reduce the carrying amount of the other assets in the unit on a pro-rata basis. Where an indicator of 
impairment exists against a definite life asset and a subsequent valuation determines there to be impairment, the intangible asset to which it 
relates is impaired by the amount determined. 

An impairment loss in respect of goodwill is not reversed. In respect of other assets, an impairment loss is reversed if there has been a change in 
the estimates used to determine the recoverable amount.

An impairment loss is reversed only to the extent that the asset’s carrying amount does not exceed the carrying amount that would have been 
determined, net of depreciation or amortisation, if no impairment loss had been recognised.

The master franchise agreement is assessed separately for impairment as an independent asset that generates cash inflows that are largely 
independent of those from other assets.

Investment in subsidiaries
Investments in subsidiaries are stated in the Parent Company’s balance sheet at cost less any provisions for impairments.

Equity investments
Investments in the Group balance sheet represent listed investments which are measured at market value and unlisted investments which are 
measured at cost. Listed investments are revalued at fair value through the profit and loss account based on the quoted share price.

Property, plant and equipment 
Items of property, plant and equipment are stated at cost of acquisition less accumulated depreciation and impairment losses. Depreciation is 
charged so as to write-off the cost of assets over their estimated useful lives on the following bases:

Fixtures, fittings and office equipment
Computer equipment
Leasehold buildings and short leasehold improvements

15% - 25% reducing balance or 10% - 33% straight line
over 3 years
over the lease term

Right-of-use assets
Right of use assets relate to operating leases that have been brought onto the balance sheet under IFRS 16. They are initially measured at the 
amount of the lease liability, reduced for any lease incentives received, and increased for:

• 

• 

• 

lease payments made at or before commencement of the lease;

initial direct costs incurred; and

the amount of any provision recognised where the group is contractually required to dismantle, remove or restore the leased asset

Subsequent to initial measurement right-of-use assets are amortised on a straight-line basis over the remaining term of the lease or over the 
remaining economic life of the asset if, rarely, this is judged to be shorter than the lease term.

The Property Franchise Group PLC
Annual Report and Accounts 2022

59

Notes to the consolidated and company financial statements for the year ended 31 December 20224. Significant accounting policies continued
Lease liabilities
Lease liabilities are measured at the present value of the contractual payments due to the lessor over the lease term, with the discount rate 
determined by reference to the rate inherent in the lease unless (as is typically the case) this is not readily determinable, in which case the 
Group’s incremental borrowing rate on commencement of the lease is used. Variable lease payments are only included in the measurement of 
the lease liability if they depend on an index or rate. In such cases, the initial measurement of the lease liability assumes the variable element will 
remain unchanged throughout the lease term. Other variable lease payments are expensed in the period to which they relate.

Subsequent to initial measurement lease liabilities increase as a result of interest charged at a constant rate on the balance outstanding and are 
reduced for lease payments made.

Prepaid assisted acquisitions support
Prepaid assisted acquisitions support represents amounts payable to franchisees in relation to their acquisition of qualifying managed property 
portfolios and amounts payable to brokers for assisting with the acquisition of those portfolios. The payments are recognised as an asset and 
amortised to the profit and loss account over 5 years. The amounts payable to franchisees are amortised as a reduction in revenue, whereas 
amounts payable to brokers are amortised through cost of sales.

Investment properties
Investment property comprises a property held under a lease by Hunters which is subleased to an independent third party. The investment 
property is held at historic cost less accumulated depreciation, and is being depreciated over the term of the lease as set out in the Property, 
plant and equipment note above. It is recognised on this basis because it is a short term lease and as such it is not possible to reliably determine 
a fair value.

Income taxes
Income tax currently payable is calculated using the tax rates in force or substantively enacted at the reporting date. Taxable profit differs from 
accounting profit either because some income and expenses are never taxable or deductible, or because the time pattern that they are taxable 
or deductible differs between tax law and their accounting treatment.

The tax expense for the period comprises current and deferred tax. Tax is recognised in profit or loss, except if it arises from transactions or 
events that are recognised in other comprehensive income or directly in equity.

Deferred tax
Deferred income taxes are calculated using the liability method on temporary differences, at the tax rate that is substantively enacted at the 
balance sheet date. On 24 May 2021 the Finance Bill 2021 was substantively enacted which amends the corporation tax rate from 19% to 25% 
with effect from 1 April 2023. Deferred tax is generally provided on the difference between the carrying amount of assets and liabilities and their 
tax bases. However, deferred tax is not provided on the initial recognition of goodwill, nor on the initial recognition of an asset or liability unless 
the related transaction is a business combination or affects tax or accounting profit. Tax losses available to be carried forward as well as other 
income tax credits to the Group are assessed for recognition as deferred tax assets.

Deferred tax liabilities are provided in full, with no discounting. Deferred tax assets are recognised to the extent that it is probable that the 
underlying deductible temporary differences will be able to be offset against future taxable income. Current and deferred tax assets and 
liabilities are calculated at tax rates that are expected to apply to their respective period of realisation, provided they are enacted or substantively 
enacted at the balance sheet date. Changes in deferred tax assets or liabilities are recognised as a component of the tax expense in the income 
statement. For share-based payments the deferred tax credit is recognised in the income statement to the extent that it offsets the share-based 
charge, with any remaining element after offset being shown in the statement of changes in equity. 

Cash and cash equivalents
Cash and cash equivalents are defined as cash balances in hand and in the bank (including short-term cash deposits).

Financial assets
The Group and Company only have financial assets comprising trade and other receivables and cash and cash equivalents in the Consolidated 
Statement of Financial Position.

These assets arise principally from the provision of goods and services to customers (eg. trade receivables), but also incorporate other types of 
financial assets where the objective is to hold these assets in order to collect contractual cash flows and the contractual cash flows are solely 
payments of principal and interest. They are initially recognised at fair value plus transaction costs that are directly attributable to their acquisition 
or issue, and are subsequently carried at amortised cost using the effective interest rate method, less provision. for impairment. 

Impairment of financial assets
Impairment provisions for current and non-current trade receivables are recognised based on the simplified approach within IFRS 9 using 
a provision matrix in the determination of the lifetime expected credit losses. During this process the probability of the non-payment of the 
trade receivables is assessed. This probability is then multiplied by the amount of the expected loss arising from default to determine the 
lifetime expected credit loss for the trade receivables. For trade receivables, which are reported net, such provisions are recorded in a separate 
provision account with the loss being recognised within administrative expenses in the consolidated statement of comprehensive income. On 
confirmation that the trade receivable will not be collectable, the gross carrying value of the asset is written off against the associated provision.

60 The Property Franchise Group PLC

Annual Report and Accounts 2022

Notes to the consolidated and company financial statements for the year ended 31 December 2022S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

Impairment provisions for receivables from related parties and loans to related parties are recognised based on a forward looking expected credit 
loss model. The methodology used to determine the amount of the provision is based on whether there has been a significant increase in credit 
risk since initial recognition of the financial asset. For those where the credit risk has not increased significantly since initial recognition of the 
financial asset, 12 month expected credit losses along with gross interest income are recognised. For those for which credit risk has increased 
significantly, lifetime expected credit losses along with the gross interest income are recognised. For those that are determined to be credit 
impaired, lifetime expected credit losses along with interest income on a net basis are recognised.

Financial liabilities
Financial liabilities are comprised of trade and other payables, borrowings and other short-term monetary liabilities, which are recognised at 
amortised cost.

Trade payables, other payables and other short-term monetary liabilities, are initially recognised at fair value and subsequently carried at 
amortised cost using the effective interest method.

Borrowings are recognised initially at fair value, net of transaction costs incurred. Borrowings are subsequently carried at amortised cost; any 
difference between the proceeds (net of transaction costs) and the redemption value is recognised in the income statement over the period of 
the borrowings using the effective interest method.

Fees paid on the establishment of loan facilities are recognised as transaction costs of the loan to the extent that it is probable that some or all of 
the facility will be drawn down. In this case, the fee is deferred until the draw-down occurs. To the extent there is no evidence that it is probable 
that some or all of the facility will be drawn down, the fee is capitalised as a pre-payment for liquidity services and amortised over the period of 
the facility to which it relates.

Share-based payments
The Group and Company issue equity-settled share-based payments to employees. Equity-settled share-based payments are measured at fair 
value at the date of grant. The fair value determined at the grant date of the equity-settled share-based payments are amortised through the 
Consolidated Statement of Comprehensive Income over the vesting period of the options, together with a corresponding increase in equity, 
based upon the Group and Company’s estimate of the shares that will eventually vest.

Fair value is measured using the Black-Scholes option pricing model taking into account the following inputs:

• 

• 

• 

• 

• 

• 

the exercise price of the option;

the life of the option;

the market price on the date of the grant of the option;

the expected volatility of the share price;

the dividends expected on the shares; and

the risk free interest rate for the life of the option.

The expected life used in the model has been adjusted, based on management’s best estimate, for the effects of non-transferability, exercise 
restrictions and behavioural considerations.

At the end of each reporting period, the Group and Company revise its estimates of the number of options that are expected to vest based on 
the non-market conditions and recognises the impact of the revision to original estimates, if any, in the income statement, with a corresponding 
adjustment to equity.

5. Critical accounting estimates and judgements and key sources of estimation uncertainty
The Company makes certain estimates and assumptions regarding the future. Estimates and judgements are continually evaluated based on 
historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. In 
the future, actual experience may differ from these estimates and assumptions. The estimates and assumptions that have a significant risk of 
causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year are discussed below.

Valuation of separable intangible assets on acquisition
When valuing the intangibles acquired in a business combination, management estimate the expected future cash flows from the asset and 
choose a suitable discount rate in order to calculate the present value of those cash flows. Separable intangibles valued on acquisitions made in 
year were £nil (2021: £17.4m) as detailed further in note 17.

Impairment of intangible assets
The Group is required to test, where indicators of impairment exist or there are intangible assets with indefinite lives, whether intangible assets 
have suffered any impairment. The recoverable amount is determined based on value in use calculations. The use of this method requires the 
estimation of future cash flows and the choice of a discount rate in order to calculate the present value of the cash flows. Key assumptions for 
the value in use calculation are described in note 17.

Share-based payment charge (“SBPC”) 
The aggregate fair value expense of each grant is determined through using the Black-Scholes model and an estimate for the attainment of the 
performance conditions, where they exist. All the options granted but not vested bar the option granted to Gareth Samples in March 2021 as a result 
of deferring bonus, have a non-market based performance condition, earnings per share, and a total shareholder return performance condition.

The Property Franchise Group PLC
Annual Report and Accounts 2022

61

Notes to the consolidated and company financial statements for the year ended 31 December 20225. Critical accounting estimates and judgements and key sources of estimation uncertainty Continued
In order to estimate the likely achievement of the performance conditions. management have used the actual results for FY22, the budget for 
FY23 and projections of earnings for future years as well as taking into account available market data, performance trends and listed company 
valuation metrics. 

The share-based payment charge in relation to the performance-based options granted in 2021 assumes that performance will generate vesting 
of 50% of the maximum number of shares available under those options. The charge is £0.15m. If the performance assumptions generated 
vesting of 100%, the cumulative charge would increase by £0.8m and if the performance assumptions generated vesting of 0%, the cumulative 
charge would decrease by £0.8m.

The share-based payment charge in relation to the performance-based options granted in 2022 assumes that performance will generate vesting 
of 27% of the maximum number of shares available under those options. The charge is £0.04m. If the performance assumptions generated 
vesting of 100% the cumulative charge would increase by £0.1m and if the performance assumptions generated vesting of 0% the cumulative 
charge would decrease by £0.04m.

6. Segmental reporting
The directors consider there to be two operating segments in 2022 and 2021 being Property Franchising and Financial Services.

For the year ended 31 December 2022:

Continuing

Revenue
Segment profit before tax

Discontinued

Revenue
Segment profit before tax

For the year ended 31 December 2021:

Continuing

Revenue
Segment profit before tax

Discontinued

Revenue
Segment profit before tax

Property Franchising
£’000

 Financial Services
£’000

25,429
8,379

1,729
454

Property Franchising
£’000

 Financial Services
£’000

–
–

–
–

Property Franchising
£’000

 Financial Services
£’000

23,595
6,363

447
60

Property Franchising
£’000

 Financial Services
£’000

–
–

267
153

There was no inter-segment revenue in any period. See note 14 for details of discontinued operations.

7. Revenue

Property Franchising segment:
Management Service Fees
Owned offices – lettings and sales fees
Franchise sales
Franchisee support and similar services

Financial Services segment:
Financial Services commissions

2022  
£’000

15,882
5,157
318
4,072

25,429

1,729

27,158

All revenue is earned in the UK and no customer represents greater than 10% of total revenue in either of the years reported.

See note 23 for details of accrued income and note 29 for details of deferred income.

See note 20 for the value of prepaid assisted acquisitions support amortised as a deduction from Management Service Fees.

62 The Property Franchise Group PLC

Annual Report and Accounts 2022

 Total
£’000

27,158
8,833

 Total
£’000

–
–

 Total
£’000

24,042
6,423

 Total
£’000

267
153

2021  
£’000

14,706
4,708
589
3,592

23,595

447

24,042

Notes to the consolidated and company financial statements for the year ended 31 December 2022S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

8. Administrative expenses
Administrative expenses relate to those expenses that are not directly attributable to any specific sales activity. 

Administrative expenses for the year were as follows:

Employee costs
Marketing and digital costs
Property costs
Amortisation
Exceptional costs (note 10)
Other administrative costs

2022  
£’000

6,563
1,004
408
1,782
–
2,119

11,876

9. Employees and Directors
Average numbers of employees (including Directors), employed during the year:

Administration
Management

Employee costs (including Directors) during the year amounted to:

Wages and salaries
Social security costs
Pension costs
Private medical insurance

Share-based payments charge

Group

Company

2022

173
12

185

2021

171
12

183

2022

–
2

2

Group

Company

2022  
£’000

8,302
946
193
22

9,463

411

2021  
£’000

6,785
1,117
194
19

8,115

970

2022  
£’000

929
126
45
–

1,100

366

Key management personnel are defined as Directors and executives of the Group. Details of the remuneration of the key management 
personnel are shown below:

Wages and salaries
Social security costs
Pension costs

Share-based payments charge

2022  
£’000

2,293
314
63

2,670

372

2021  
£’000

6,301
995
547
1,567
853
2,456

12,719

2021

1
2

3

2021  
£’000

731
263
19
–

1,013

773

2021  
£’000

2,218
456
97

2,771

902

Details of the Directors’ emoluments are disclosed in the Directors’ remuneration report on pages 38 to 40. The share-based payments charge 
for the current year has been charged to the Statement of Comprehensive Income, of this £0.36m (2021: £0.77m) relates to Directors.

10. Exceptional costs
Exceptional costs of £0.85m are included in administrative expenses for the year ended 31 December 2021 which comprised costs associated 
with the acquisition of Hunters Property plc. There were no exceptional costs in the year ended 31 December 2022.

The Property Franchise Group PLC
Annual Report and Accounts 2022

63

Notes to the consolidated and company financial statements for the year ended 31 December 202211. Breakdown of expenses by nature

The operating profit is stated after charging:
Depreciation
Amortisation – intangibles 
Amortisation – prepaid assisted acquisitions support
Amortisation – leases
Share-based payments charge
Auditor’s remuneration (see below)
Staff costs (note 9)
Exceptional costs (note 10)

Audit services
– Audit of the Company and consolidated accounts

12. Finance income and costs

Finance income:
Bank interest
Other similar income

Finance costs:
Bank interest
Interest expense on lease liabilities

13. Taxation 

Current tax
Adjustments in respect of previous periods

Current tax total

Deferred tax on acquired business combinations
Deferred tax on share-based payments

Deferred tax total

Total tax charge in statement of comprehensive income

2022  
£’000

91
1,477
229
305
411
127
8,791
–

127

127

2022  
£’000

37
2

39

2022  
£’000

358
112

470

2022  
£’000

1,930
60

1,990

(366)
(36)

(402)

1,588

2021  
£’000

79
1,249
233
317
970
113
8,115
853

113

113

2021  
£’000

2
2

4

2021  
£’000

232
88

320

2021  
£’000

1,680
29

1,709

1,245
(209)

1,036

2,745

The tax assessed for the period is lower (2021: higher) than the standard rate of corporation tax in the UK. The difference is explained below.

Profit on ordinary activities before tax
Profit on ordinary activities multiplied by the effective standard rate of corporation tax  
in the UK of 19% 
Effects of:
Expenses not deductible for tax purposes
Depreciation in excess of capital allowances
Effect of change in deferred tax rate 
Deferred tax provision
Adjustments in respect of previous periods

Total tax charge in respect of continuing activities

2022  
£

8,833

1,678

253
(1)
–
(402)
60

1,588

2021  
£

6,423

1,220

448
12
1,540
(504)
29

2,745

Factors that may affect future tax charges
Increases in the corporation tax rate in the UK from 19% to 25% (19% effective from 1 April 2017, and 25% effective from 1 April 2023) have been 
substantively enacted. This will impact the Group’s future tax charge accordingly. The value of the deferred tax asset at the statement of financial 
position date in 2022 and 2021 have been calculated using the applicable rate when the asset is expected to be realised.
64 The Property Franchise Group PLC

Annual Report and Accounts 2022

Notes to the consolidated and company financial statements for the year ended 31 December 2022S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

14. Discontinued operations
On 22 July 2021 the Group sold it’s majority shareholdings in Aux Group Limited and Auxilium Partnership Limited. Auxilium was a financial 
services business operating as life assurance buyers club. The Group took the decision to pursue a different approach to delivering its financial 
services strategy so no longer operates a life assurance buyers club.

The profit of Aux Group Limited and Auxilium Partnership Limited for the period up to 22 July 2021, net of tax, has been included in discontinued 
operations and the profit net of tax for the comparative period has been moved to discontinued operations. The difference between the 
proceeds received on sale, £0.02m and the assets to be disposed of, £0.29m, resulted in an impairment loss of £0.27m, which has been 
included in discontinued operations. The profit for the period to 22 July 2021, net of tax, was £0.1m.

15. Earnings per share
Earnings per share is calculated by dividing the profit for the financial year by the weighted average number of shares during the year.

Profit for the financial year attributable to owners of the parent
Amortisation on acquired intangibles
Share-based payments charge
Exceptional costs (note 10)
Deferred tax rate change from 19% to 25%
Discontinued operations – loss on disposal
Loss/(gain) on revaluation of listed investment

Adjusted profit for the financial year

Weighted average number of shares
Number used in basic earnings per share
Dilutive effect of share options on ordinary shares

Number used in diluted earnings per share

Basic earnings per share
Diluted earnings per share

Adjusted basic earnings per share
Adjusted diluted earnings per share

2022  
£’000

7,229
1,443
411
–
–
–
32

9,115

32,041,966
99,626

32,141,592

22.6p
22.5p

28.4p
28.4p

2021  
£’000

3,469
1,214
970
853
1,540
293
(83)

8,256

30,622,102
99,590

30,721,692

11.3p
11.3p

27.0p
26.9p

There were options over 2,213,000 ordinary shares outstanding at 31 December 2022; 100,000 do not have performance conditions attached 
to them. The average share price during the year ended 31 December 2022 was above exercise price of the 100,000 options without 
performance conditions, for this reason in 2022 there is a dilutive effect of share options on the earnings per share calculation.

There were options over 1,825,500 ordinary shares outstanding at 31 December 2021; 100,000 do not have performance conditions attached to 
them. The average share price during the year ended 31 December 2021 was above exercise price of the 100,000 options without performance 
conditions, for this reason in 2021 there was a dilutive effect of share options on the earnings per share calculation.

The charge relating to share-based payments that have a dilutive effect is immaterial and therefore the earnings used in the diluted earnings per 
ordinary share calculation are the earning per ordinary share calculation before dilution.

16. Dividends

Final dividend for 2021
7.8p per share paid 27 May 2022 (2021: 6.6p per share paid 23 February 2021)
Interim dividend for 2022
4.2p per share paid 7 October 2022 (2021: 3.8p per share paid 11 October 2021)

Total dividend paid

2022  
£’000

2,489

1,340

3,829

2021  
£’000

1,704

1,218

2,922

The Directors propose a final dividend for 2022 of 8.8p per share totalling £2.82m, which they expect will be paid on 9 June 2023. As this is 
subject to approval by the shareholders no provision has been made for this in these financial statements.

The Property Franchise Group PLC
Annual Report and Accounts 2022

65

Notes to the consolidated and company financial statements for the year ended 31 December 202217. Intangible assets

Cost
Brought forward at 1 January 2021
Acquisitions (note 35)
Additions
Disposals

Carried forward 31 December 2021

Additions
Disposals

Master 
Franchise 
Agreement 
£’000

7,803
10,789
–
–

18,592

–
–

1,972
3,060
–
–

5,032

–
–

Carried forward 31 December 2022

18,592

5,032

Amortisation & Impairment
Brought forward at 1 January 2021
Charge for year

Carried forward 31 December 2021
Charge for the year
Amortisation on disposals

Carried forward 31 December 2022

Net book value
At 31 December 2022

At 31 December 2021

2,565
798

3,363
927
–

4,290

14,302

15,229

289
181

470
220
–

690

4,342

4,562

Brands  
£’000

Technology 
£’000

Customer lists 
£’000

Goodwill  
£’000

Total  
£’000

338
14
51
–

403

387
–

790

314
30

344
31
–

375

415

59

225
3,556
65
–

3,846

–
(527)

7,411
16,017
–
(185)

23,243

–
–

17,749
33,436
116
(185)

51,116

387
(527)

3,319

23,243

50,976

201
240

441
299
(77)

663

–
–

–
–
–

–

3,369
1,249

4,618
1,477
(77)

6,018

2,656

3,405

23,243

23,243

44,958

46,498

The carrying amount of goodwill relates to 6 (2021: 6) cash generating units and reflects the difference between the fair value of consideration 
transferred and the fair value of assets and liabilities purchased.

Business combinations completed in October 2014 – Xperience & Whitegates
Goodwill is assessed for impairment by comparing the carrying value to the value in use calculations. The value in use of the goodwill arising on 
the acquisitions of Xperience Franchising Limited (“XFL”) and Whitegates Estate Agency Limited (“WEAL”) is based on the cash flows derived from 
the actual revenues and operating margins for 2022 and projections through to 31 December 2027. Thereafter projected revenue growth was 
assumed to decline linearly to a long-term growth rate of 2.2%.

The cash flows arising were discounted by the weighted average cost of capital which included a small companies’ risk premium to allow for 
factors such as illiquidity in the shares. These discount rates were 13.5% for XFL and 15.0% for WEAL, the latter higher rate reflecting WEAL’s 
smaller size and more volatile earnings. This resulted in a total value for each company of the identifiable intangible assets that exceeded the 
carrying values of the respective companies’ goodwill.

The Directors do not consider goodwill to be impaired. The Directors believe that no reasonably possible change in assumptions at the year end 
will cause the value in use to fall below the carrying value and hence impair the goodwill.

The master franchise agreements are being amortised over 25 years. The period of amortisation remaining at 31 December 2022 was 16 years 
10 months.

The brand names under which XFL trades of C J Hole, Parkers and Ellis & Co have been in existence for between 73 years and 171 years. 
Management see them as strong brands with significant future value and has deemed them to have indefinite useful lives as there is no 
foreseeable limit to the period over which the assets are expected to generate net cash inflows for the Group. As a consequence, management 
annually assess whether the carrying value of these brands have been impaired.

The Directors believe that no reasonably possible change in assumptions at the year end will cause the value in use of the brands names CJ 
Hole, Parkers and Ellis & Co to fall below their carrying values and hence impair their intangible values.

The Whitegates brand was valued in a similar manner and deemed to have an immaterial value when the acquisition was made principally due 
to its lack of profitability over preceding years. It is therefore not recognised separately.

Business combination completed in September 2016 - EweMove
Goodwill is assessed for impairment by comparing the carrying value to the value in use calculations. The value in use of the goodwill arising on 
the acquisition of EweMove Sales & Lettings Ltd (“ESL”) is based on the cash flows derived from the actual revenues and operating margins for 
2022 and projections through to 31 December 2027. Thereafter projected revenue growth was assumed to be 2.2% per annum.

The revenue growth rates used in the valuation range from 26% in FY23 to 4% in FY27. The high rate in FY23 is as result of increased activity from 
the significant number of recruits that joined in FY21 and FY22.

66 The Property Franchise Group PLC

Annual Report and Accounts 2022

Notes to the consolidated and company financial statements for the year ended 31 December 2022S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

The cash flows arising were discounted by the weighted average cost of capital being 17.33% which included a small companies’ risk premium 
to allow for factors such as illiquidity in the shares. This resulted in the value in use exceeding the carrying value of the goodwill and separately 
identifiable intangible assets. The enterprise’s overall value exceeds the cash generating unit’s carrying value.

The useful life of the master franchise agreement was assessed as 15 years and remains unchanged. The period of amortisation remaining at 31 
December 2022 was 8 years 8 months.

The remaining useful life of the brand name was also reviewed. It continues to attract and recruit the same level of franchisees as in previous 
years and to attract higher numbers of customers. Given these 2 factors the remaining useful life of the brand was considered to be unaltered at 
21 years. The period of amortisation remaining at 31 December 2022 was 14 years and 8 months. 

The carrying value of EweMove the identified cash generating unit, was £7.7m at 31 December 2022 whereas the recoverable amount was 
assessed to be £13.1m at the same date. Headroom of £5.4m therefore existed at the year end.

The following table reflects the level of movements required in revenue or costs which could result in a potential impairment per the value in 
use calculation of goodwill. A further percentage (fall)/increase, of the magnitude indicated in the table below, in any one of the key assumptions 
set out above would result in a removal of the headroom in the value in use calculation for goodwill in 2022. Thus, if the discount rate increased 
by 76% to 30%, an impairment change would result against goodwill, all other assumptions remaining unchanged. 

Assumption

Judgement 

Discount rate 
Revenue – FY23 to FY27
Direct costs – all years
Indirect costs – all years
Direct and indirect costs – all years

As indicated above the rate used is 17.33%
The range of growth rates for FY23 to FY27 are stated above
Assumed to be 22% of revenue in FY23 and then 21% of revenue for all years
Assumed to be 79% of revenue in all years
As indicated above for direct and indirect costs

Sensitivity

76% 
(142%)
77%
41%
27%

Business combination completed in January 2020 - Auxilium
Auxilium Partnership Limited was acquired in January 2020 and disposed of in July 2021.

Business combination completed in March 2021 - Hunters
Goodwill is assessed for impairment by comparing the carrying value to the value in use calculations. The value in use of the goodwill arising on 
the acquisitions of Hunters is based on the cash flows derived from the actual revenues and operating margins for 2022 and projections through 
to 31 December 2027. Thereafter projected revenue growth was assumed to be 2.0% per annum.

The revenue growth rates used in the valuation range from (5%) in FY23 to 4% in FY26. 

The cash flows arising were discounted by the weighted cost of capital being 12.23%. This resulted in the value in use exceeding the carrying 
value of the goodwill and separately identifiable intangible assets. The enterprise’s overall value exceed the carrying value.

The useful life of the master franchise agreement was assessed as 21 years and remains unchanged. The period of amortisation remaining at 31 
December 2022 was 19 years 3 months.

The useful life of the brand name was also reviewed. There have been no significant changes since acquisition so as such it is considered to be 
unaltered at 20 years. The period of amortisation remaining at 31 December 2022 was 18 years and 3 months. 

The useful life of the lettings books was assessed as 12 years and remains unchanged. The period of amortisation remaining at 31 December 
2022 was 10 years 3 months.

The carrying value of Hunters the identified cash generating unit, was £25.5m at 31 December 2022 whereas the recoverable amount was 
assessed to be £29.0m at the same date. Headroom of £3.5m therefore existed at the year end.

The following table reflects the level of movements required in revenue or costs which could result in a potential impairment per the value in 
use calculation of goodwill. A further percentage (fall)/increase, of the magnitude indicated in the table below, in any one of the key assumptions 
set out above would result in a removal of the headroom in the value in use calculation for goodwill in 2022. Thus, if the discount rate increased 
by 11% to 13.6%, an impairment change would result against goodwill, all other assumptions remaining unchanged. 

Assumption

Judgement 

Discount rate 
Revenue – FY22 to FY27
Direct costs – all years
Indirect costs – all years
Direct and indirect costs – all years

Weighted average cost of capital used of 12.2%
The range of growth rates for FY23 (5%) to FY27 4%
Assumed to be 40% of revenue
Assumed to be 28% of revenue
As indicated above for direct and indirect costs

Sensitivity

11% 
(52%)
64%
39%
25%

The Property Franchise Group PLC
Annual Report and Accounts 2022

67

Notes to the consolidated and company financial statements for the year ended 31 December 202217. Intangible assets continued
Business combination completed in September 2021 – The Mortgage Genie
Goodwill is assessed for impairment by comparing the carrying value to the value in use calculations. The value in use of the goodwill arising on 
the acquisitions of The Mortgage Genie Limited and The Genie Group UK Limited is based on the cash flows derived from the actual revenues 
and operating margins for 2022 and projections through to 31 December 2027. Thereafter projected revenue growth was assumed to decline 
linearly to a long-term growth rate of 2.2%.

The Directors do not consider goodwill to be impaired. The Directors believe that there are no change in assumptions at the year end that will 
cause the value in use to fall below the carrying value and hence impair the goodwill.

Goodwill and indefinite life intangible assets have been allocated for impairment testing purposes to the following cash generating units.

The carrying values are as follows:

Xperience Franchising Limited
Whitegates Estate Agency Limited
Martin & Co (UK) Limited
EweMove Sales & Lettings Ltd
Hunters Property Limited
The Mortgage Genie Limited & The Genie Group 
UK Ltd

Goodwill

2022  
£’000

912
401
75
5,838
15,871

146

23,243

2021  
£’000

912
401
75
5,838
15,871

146

23,243

Brands

2022  
£’000

571
–
–
–
–

–

571

2021  
£’000

571
–
–
–
–

–

571

Website costs included in technology
In 2017 new websites were launched for each of the 5 traditional brands. The costs associated with these websites have been capitalised as 
intangible assets as the purpose of the websites is to generate leads and revenue for the network. 

Company
No goodwill or customer lists exist in the Parent Company.

18. Property, plant and equipment
Group

Short leasehold 
improvements  
£’000

Office  
equipment  

£’000

Fixtures &  
fittings  
£’000

37
–
7
–

44

–
–

44

33
6
–

39

3

42

2

5

155
62
64
(14)

267

29
(1)

295

112
48
(6)

154

59

213

82

113

163
99
16
(116)

162

8
–

170

142
25
(104)

63

29

92

78

99

Total  
£’000

355
161
87
(130)

473

37
(1)

509

287
79
(110)

256

91

347

162

217

Cost
Brought forward 1 January 2021
Acquisitions 
Additions
Disposals

Carried forward 31 December 2021

Additions
Disposals

Carried forward 31 December 2022

Depreciation
Brought forward 1 January 2021
Charge for year
Depreciation on disposals

Carried forward 31 December 2021

Charge for year

Carried forward 31 December 2022

Net book value
At 31 December 2022

At 31 December 2021

68 The Property Franchise Group PLC

Annual Report and Accounts 2022

Notes to the consolidated and company financial statements for the year ended 31 December 2022S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

19. Leases
The Group has several operating leases relating to office premises and motor vehicles. Under IFRS16, which was adopted on 1 January 2019 
these operating leases are accounted for by recognising a right-of-use asset and a lease liability, 

Right-of-use assets

At 1 January 2021
Acquisitions 
Additions
Amortisation

Carried forward 31 December 2021

Reclassification from Investment Properties (see note 22)
Additions
Amortisation

Carried forward 31 December 2022

Lease liabilities

At 1 January 2021
Acquisitions 
Additions
Interest expenses
Lease payments

Carried forward 31 December 2021

Additions
Interest expenses
Lease payments

Carried forward 31 December 2022

20. Prepaid assisted acquisitions support
Group

Cost
Brought forward 1 January 2021
Additions

Carried forward 31 December 2021
Additions

Carried forward 31 December 2022

Amortisation
Brought forward 1 January 2021
Charge for year – to revenue
Charge for year – to cost of sales

Carried forward 31 December 2021
Charge for year – to revenue
Charge for year – to cost of sales

Carried forward 31 December 2022

Net book value
At 31 December 2022

At 31 December 2021

Land and  
Buildings  
£’000

86
1,579
145
(304)

1,506

256
94
(277)

1,579

Land and  
Buildings  
£’000

86
2,833
145
86
(457)

2,693

95
109
(555)

2,342

Motor  
vehicles  
£’000

–
22
53
(13)

62

–
–
(28)

34

Motor  
vehicles  
£’000

–
22
53
2
(30)

47

–
3
(30)

20

Total  
£’000

86
1,601
198
(317)

1,568

256
94
(305)

1,613

Total  
£’000

86
2,855
198
88
(487)

2,740

95
112
(585)

2,362

Total  
£’000

1,109
57

1,166
102

1,268

509
188
45

742
185
44

971

297

424

Cashback and broker’s commission is presented as prepaid assisted acquisitions support
The additions represent sums provided to franchisees that have made qualifying acquisitions to grow their lettings’ portfolios. The cashback sum 
provided is based on a calculation of the estimated increase in MSF as a result of the acquisition and the sum provided for broker’s commission 
is based on the charge payable to the broker. In providing these sums the Group ensures that franchisees are contractually bound to the relevant 
franchisor for a period in excess of that required for the economic benefits to exceed the sums provided.

Company
No prepaid assisted acquisitions support exists in the Parent Company.

The Property Franchise Group PLC
Annual Report and Accounts 2022

69

Notes to the consolidated and company financial statements for the year ended 31 December 202221. Investments
Group

Cost
At 1 January 2021
Acquisitions 
Additions
Movement in fair value of listed investment

At 31 December 2021

Movement in fair value of listed investment

At 31 December 2022

Net book value
At 31 December 2022

At 31 December 2021

Company

Shares in listed and 
unlisted companies 
£’000

–
61
25
83

169

(32)

137

137

169

Shares in Group 
undertakings  

£’000

Shares in 
 listed company  

£’000

Cost
At 1 January 2021
Disposal of Auxilium Partnership Limited
Acquisition of Hunters Property plc
Acquisition of The Mortgage Genie Limited and The Genie Group UK Ltd
Capital contribution to subsidiaries – share options
Movement in fair value of listed investment

At 1 January 2022
Movement in fair value of listed investment
Capital contribution to subsidiaries – share options

At 31 December 2022

Net book value
At 31 December 2022

At 31 December 2021

34,083
(200)
26,134
461
197
–

60,675
–
45

60,720

60,720

60,675

–
–
–
–
–
68

68
(15)
–

53

53

68

Total  
£’000

–
61
25
83

169

(32)

137

137

169

Total  
£’000

34,083
(200)
26,134
461
197
68

60,743
(15)
45

60,773

60,773

60,743

The Property Franchise Group PLC was incorporated on 7 October 2013. On the 10 December 2013 a share for share exchange acquisition took 
place with Martin & Co (UK) Limited; 17,990,000 ordinary shares in The Property Franchise Group PLC were exchanged for 100% of the issued 
share capital in Martin & Co (UK) Limited.

On 31 October 2014 the Company acquired the entire issued share capital of Xperience Franchising Limited and Whitegates Estate Agency 
Limited for a consideration of £6.1m.

On 5 September 2016 the Company acquired the entire issued share capital of EweMove Sales & Lettings Ltd, and its dormant subsidiary 
Ewesheep Ltd, for an initial consideration of £8m. Of the total consideration, £2.1m represented contingent consideration, of which £0.5m was 
paid out on 30 July 2017 and £0.5m was paid out on 31 December 2017. No further sums are due.

On 7 January 2020 the Company acquired a majority share of Auxilium Partnership Limited for a total cash consideration of £0.2m. The 
Company disposed of this on 22 July 2021.

On 19 March 2021 the Company acquired the entire issued share capital of Hunters Property plc for a total consideration of £26.1m.

On 6 September 2021 the Company acquired the entire issued share capital of The Genie Group UK Ltd and 80% of the issued share capital of 
The Mortgage Genie Limited for an initial cash consideration of £0.4m. A further consideration of £0.06m is due which was based on working 
capital at the time of acquisition.

The carrying value of the investment in EweMove has been considered for impairment through value in use calculations and it was determined 
that no impairment was required in the year ended 31 December 2022.

The carrying value of the investment in Hunters Property Limited has been considered for impairment through value in use calculations and it 
was determined that no impairment was required in the year ended 31 December 2022.

The carrying values of the other investments (all companies except for EweMove and Hunters) have been considered for impairment and it has 
been determined that the value of the discounted future cash inflows exceeds the carrying value. Thus, there is no impairment charge.

70 The Property Franchise Group PLC

Annual Report and Accounts 2022

Notes to the consolidated and company financial statements for the year ended 31 December 2022S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

The listed investments comprise a 0.2% holding of ordinary shares in OnTheMarket plc, a company listed on the Alternative Investment Market. The 
movement in fair value of listed investment represents the difference between the market value at 31 December 2022 and 31 December 2021. 

The Company’s investments at the balance sheet date in the share capital of companies include the following, which all have their registered 
offices at the same address as the Company:

Subsidiaries

Martin & Co (UK) Limited
Xperience Franchising Limited
Whitegates Estate Agency Limited
EweMove Sales & Lettings Ltd
Ewesheep Ltd*
MartinCo Limited
Hunters Property Limited
Hunters Property Group Limited*
Greenrose Network (Franchise) Limited*
Hunters Franchising Limited*
Hunters (Midlands) Limited*
Hunters Financial Services Limited*
Hapollo Limited*
RealCube Limited*
Hunters Group Limited*
Hunters Land & New Homes Limited*
Maddison James Limited*
Herriot Cottages Limited*
Hunters Partners Limited*
Hunters Survey & Valuation Limited*
RealCube Technology Limited*
The Genie Group UK Ltd
The Mortgage Genie Limited

* 

indirectly owned

Company number

Share class

% ownership  
and voting rights

Country of  
incorporation

02999803
02334260
00757788
07191403
08191713
09724369
09448465
03947557
02934219
05537909
02587709
02604278
08008359
07736494
02965842
06292723
05920686
04452874
03777494
02602087
08139888
12372201
09803176

Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary

100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
 80

England
England
England
England
England
England
England
England
England
England
England
England
England
England
England
England
England
England
England
England
England
England
England

All companies in the Subsidiaries list above are exempt from the requirements of the Companies Act 2006 relating to the audit of accounts 
under section 479A of the Companies Act 2006.

At the year-end The Property Franchise Group plc has guaranteed all liabilities of all companies in the Subsidiaries list above. The value of the 
contingent liability resulting from this guarantee is unknown at the year-end. 

22. Investment properties

Group

Cost
Brought forward 1 January 2021
Acquisitions

Carried forward 31 December 2021
Reclassification to Right of Use Assets (see note 19)

Carried forward 31 December 2022

Depreciation
Brought forward 1 January 2021
Charge for year

Carried forward 31 December 2021

Reclassification to Right of Use Assets (see note 19)

Carried forward 31 December 2022

Net book value
At 31 December 2022

At 31 December 2021

Total  
£’000

–
292

292
(292)

–

–
36

36

(36)

–

–

256

In the year ended 31 December 2021 Investment Properties comprised a property held under operating lease within Hunters Property Group 
Limited which is subleased to an independent third party. The investment property was held at historic cost less accumulated depreciation. This 
accounting treatment was consistent with that used by Hunters Property Group Limited prior to its acquisition by The Property Franchise Group 
plc in March 2021. In the year ended 31 December 2022 the asset was reclassified as a Right of Use Asset which management consider to be a 
more accurate representation of the asset.

The Property Franchise Group PLC
Annual Report and Accounts 2022

71

Notes to the consolidated and company financial statements for the year ended 31 December 202223. Trade and other receivables

Trade receivables
Less: provision for impairment of trade receivables 

Trade receivables – net of impairment provisions
Loans to franchisees
Other receivables
Amounts due from Group undertakings
Prepayments and accrued income
Tax receivable

Total trade and other receivables
Less: non-current portion – Loans to franchisees

Current portion

Group

2022  
£’000

1,856
(420)

1,436
319
60
–
2,143
–

3,958
(240)

3,718

2021  
£’000

1,193
(323)

870
31
137
–
1,782
–

2,820
–

2,820

Company

2022  
£’000

11
–

11
–
–
770
9
275

1,065
–

1,065

2021  
£’000

–
–

–
–
–
21
47
743

811
–

811

The Group applies the IFRS 9 simplified approach to measuring expected credit losses using a lifetime expected credit loss provision for trade 
receivables. To measure expected credit losses on a collective basis, trade receivables are grouped based on similar credit risk and aging. The 
expected loss rates are based on the Group’s historical credit losses experienced over the previous year. Forward looking factors are considered 
to the extent that they are deemed material.

The Group is entitled to the revenue by virtue of the terms in the franchise agreements and can force the sale of a franchise to recover a debt  
if necessary.

Ageing of trade receivables
The following is an analysis of trade receivables that are past due date but not impaired. These relate to a number of customers for whom there 
is no recent history of defaults. The ageing analysis of these trade receivables is as follows:

Group
Not more than 3 months
More than 3 months but not more than 6 months
More than 6 months but not more than 1 year

2022  
£’000

72
–
–

72

2021  
£’000

137
7
13

157

The Directors consider that the carrying value of trade and other receivables represents their fair value.

The Group does not hold any collateral as security for its trade and other receivables. 

Included within “Prepayments and accrued income” is accrued income of £1.1m (2021: £1.11m) in relation to Management Service Fees for some 
of our brands that are invoiced at the beginning of the month following the month to which they relate and EweMove license fees. Hunters 
invoices to franchisees are dated the same month to which they relate therefore their December month balance is included in trade receivables 
rather than accrued income at the year end.

24. Called up share capital

Group
Authorised, allotted issued and fully paid ordinary shares of 1p each

Company
Authorised, allotted issued and fully paid ordinary shares of 1p each

25. Share premium

At 31 December 2022 

At 31 December 2021

Share premium is the amount subscribed for share capital in excess of nominal value.

2022

2021

Number

£’000

Number

£’000

32,041,966

320

32,041,966

32,041,966

320

32,041,966

320

320

Number  
of shares

32,041,966

32,041,966

Share capital  

£’000

320

320

Share premium  
£’000

4,129

4,129

72 The Property Franchise Group PLC

Annual Report and Accounts 2022

Notes to the consolidated and company financial statements for the year ended 31 December 2022S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

26. Merger reserve

Group
At 1 January 2021 
Acquisition of Hunters Property plc

At 1 January 2022 and 31 December 2022

Company
At 1 January 2021
Acquisition of Hunters Property plc

At 1 January 2022 and 31 December 2022

Merger  
reserve  
£’000

2,797
11,548

14,345

20,787
11,548

32,335

Merger reserve
Acquisition of Martin & Co (UK) Limited
The acquisition of Martin & Co (UK) Limited by The Property Franchise Group PLC did not meet the definition of a business combination and 
therefore, falls outside of the scope of IFRS 3. This transaction was in 2013 and accounted for in accordance with the principles of merger accounting. 

The consideration paid to the shareholders of the subsidiary was £17.99m (the value of the investment). As these shares had a nominal value of 
£179,900, the merger reserve in the Company is £17.81m.

On consolidation the investment value of £17.99m is eliminated so that the nominal value of the shares remaining is £0.1799m and, as there is 
a difference between the Company value of the investment and the nominal value of the shares purchased in the subsidiary of £100, this is also 
eliminated, to generate a merger reserve in the Group of £0.1798m.

Acquisition of EweMove Sales & Lettings Ltd
The consideration for the acquisition of EweMove Sales & Lettings Ltd included the issue of 2,321,550 shares to the vendors at market price. A 
merger reserve of £2.797m is recognised in the Group and the Company being the difference between the value of the consideration and the 
nominal value of the shares issued as consideration.

Acquisition of Hunters Property plc
The consideration for the acquisition of Hunters Property plc included the issue of 5,551,916 shares to the vendors at market price. A merger 
reserve of £11.548m is recognised in the Group and the Company being the difference between the value of the consideration and the nominal 
value of the shares issued as consideration.

27. Own share reserve and Other reserves 
Own share reserve
Weighted average cost of own shares held in the Employee Benefit Trust.

Other reserves

Group
At 1 January 2021
Share-based payment charge
Release of reserve – share options exercised
Deferred tax on share-based payments

At 1 January 2022
Share-based payment charge

At 31 December 2022

Company
At 1 January 2021
Share-based payment charge
Release of reserve – share options exercised
Deferred tax on share-based payments

At 1 January 2022
Share-based payment charge

At 31 December 2022

Share-based  
payment reserve  

£’000

Other  
reserve  
£’000

697
970
(762)
–

905
411

1,316

697
970
(762)
–

905
411

1,316

81
–
–
(81)

–
–

–

81
–
–
(81)

–
–

–

Total  
£’000

778
970
(762)
(81)

905
411

1,316

778
970
(762)
(81)

905
411

1,316

Share-based payment reserve
The share-based payments reserve comprises charges made to the income statement in respect of share-based payments. 

The Property Franchise Group PLC
Annual Report and Accounts 2022

73

Notes to the consolidated and company financial statements for the year ended 31 December 202228. Borrowings

Repayable within 1 year:
Bank loan (term loan)

Repayable in more than 1 year:
Bank loan (term loan)
Bank loan (revolving credit facility)

Bank loans due after more than 1 year are repayable as follows:
Between 1 and 2 years
Between 2 and 5 years

Group

Company

2022  
£’000

2021  
£’000

2022  
£’000

2021  
£’000

–

1,875

–

1,875

–
5,000

5,000
–

4,219
5,000

1,875
7,344

–
5,000

5,000
–

4,219
5,000

1,875
7,344

On 30 March 2021 the Company drew down a £12.5m loan facility provided by Barclays to partially fund the purchase consideration for the 
acquisition of Hunters Property plc. This loan facility comprised:

Term loan – £7.5m drawn down on 30 March 2021 and was repayable over 4 years in equal instalments. Interest was charged quarterly on the 
outstanding amount and the rate is 2.4% above Bank of England base rate. The term loan was repaid early on 28 November 2022. The amount 
outstanding at 31 December 2022 was £nil (2021: £6.1m).

Revolving credit facility (“RCF”) – £5m drawn down on 30 March 2021 and is repayable on 27 January 2024 being the third anniversary of the 
date of facility agreement. Interest is charged quarterly on the outstanding amount, the rate is variable during the term at 2.2% above Bank of 
England base rate. The amount outstanding at 31 December 2022 was £5m (2021: £5m).

The loans are secured with a fixed and floating charge over the Group’s assets and a cross guarantee across all companies in the Group.

The cash outflow for borrowings arising from financing activities during the year was £6.1m (2021: £4.4m), in the year ended 31 December 2021 
this included the repayment of £3.0m in relation to a Hunters loan balance at acquisition.

29. Trade and other payables

Trade payables
Other taxes and social security
Other payables
Amounts due to Group undertakings
Accruals and deferred income

Group

Company

2022  
£’000

1,627
1,231
230
–
3,636

6,724

2021  
£’000

850
1,387
159
–
3,884

6,280

2022  
£’000

51
92
–
257
1,361

1,761

2021  
£’000

39
134
–
102
1,188

1,463

The Directors consider that the carrying value of trade and other payables approximates their fair value.

Included in “Accruals and deferred income” is deferred income of £0.6m (2021: £0.7m) in relation to revenue received in advance which will be 
recognised over the next 3 years.

30. Deferred tax

Balance at beginning of year
Movement during the year:
Acquisitions
Adjustment to deferred tax rate from 19% to 25%
Statement of comprehensive income
Release of deferred tax balance relating to share 
options exercised in year

Balance at end of year

Group

Company

2022  
£’000

(5,570)

–
–
402

–

(5,168)

2021  
£’000

(1,115)

(3,419)
(1,540)
657

(153)

(5,570)

2022  
£’000

377

–
–
35

–

412

2021  
£’000

228

–
15
287

(153)

377

74 The Property Franchise Group PLC

Annual Report and Accounts 2022

Notes to the consolidated and company financial statements for the year ended 31 December 2022S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

Deferred taxation has been provided as follows:

Accelerated capital allowances
Share-based payments
Acquired business combinations

Group

Company

2022  
£’000

6
445
(5,619)

(5,168)

2021  
£’000

6
409
(5,985)

(5,570)

2022  
£’000

10
402
–

412

2021  
£’000

10
367
–

377

31. Provisions
The provisions relate to dilapidations on office buildings £0.21m (2021: £0.21m) in relation to Hunters.

32. Financial instruments
Financial instruments – risk management
The Group is exposed through its operations to the following financial risks:

•  Credit risk

• 

• 

Liquidity risk

Interest rate risk

In common with all other businesses, the Group is exposed to risks that arise from its use of financial instruments. This note describes the 
Group’s objectives, policies and processes for managing those risks and the methods used to measure them.

There have been no substantive changes in the Group’s exposure to financial instrument risks, its objectives, policies and processes for 
managing those risks or the methods used to measure them from previous periods unless otherwise stated in this note.

Principal financial instruments
The principal financial instruments used by the Group and Company, from which financial instrument risk arises, are as follows:

•  Receivables

• 

Loans to franchisees

•  Cash at bank

•  Trade and other payables

•  Borrowings

Financial assets
Financial assets measured at amortised cost:

Loans and receivables:
Trade receivables
Loans to franchisees
Other receivables
Cash and cash equivalents
Accrued income
Amount owed by Group undertakings

Financial liabilities
Financial liabilities measured at amortised cost:

Other financial liabilities:
Trade payables
Other payables
Accruals
Amounts owed to Group undertakings

Group

2022  
£’000

1,435
319
60
6,684
1,093
–

9,591

Group

2022  
£’000

1,627
230
3,028
–

4,885

2021  
£’000

870
31
137
8,413
1,107
–

10,558

2021  
£’000

850
159
3,172
–

4,181

Company

2022  
£’000

–
–
–
1,539
–
20

1,559

Company

2022  
£’000

51
92
751
257

1,151

2021  
£’000

–
–
–
4,635
–
21

4,656

2021  
£’000

39
134
526
102

801

All of the financial assets and liabilities above are recorded in the statement of financial position at amortised cost. 

The Property Franchise Group PLC
Annual Report and Accounts 2022

75

Notes to the consolidated and company financial statements for the year ended 31 December 202232. Financial instruments continued
General objectives, policies and processes
The Board has overall responsibility for the determination of the Group’s risk management objectives and policies and, whilst retaining ultimate 
responsibility for them, it has delegated the authority for designing and operating processes that ensure the effective implementation of the 
objectives and policies to the finance function. The Board receives monthly reports from the finance function through which it reviews the 
effectiveness of the processes put in place and the appropriateness of the objectives and policies it sets.

The overall objective of the Board is to set policies that seek to reduce risk as far as possible without unduly affecting the Group’s 
competitiveness and flexibility. Further details regarding these policies are set out below:

Capital management policy
The Board considers capital to be the carrying amount of equity and debt. Its capital objective is to maintain a strong and efficient capital base to 
support the Group’s strategic objectives, provide progressive returns for shareholders and safeguard the Group’s status as a going concern. The 
principal financial risks faced by the Group are liquidity risk and interest rate risk. The Directors review and agree policies for managing each of 
these risks. These policies remain unchanged from previous years.

The Board monitors a broad range of financial metrics including growth in MSF, operating margin, EBITDA, return on capital employed, and 
balance sheet gearing.

It manages the capital structure and makes changes in light of changes in economic conditions. In order to maintain or adjust the capital 
structure, it may adjust the amount of dividends paid to shareholders.

Credit risk
Credit risk is the risk of financial loss to the Group if a franchisee or counterparty to a financial instrument fails to meet its contractual obligations. 
It is Group policy to assess the credit risk of new franchisees before entering contracts and to obtain credit information during the franchise 
agreement to highlight potential credit risks.

The highest risk exposure is in relation to loans to franchises and their ability to service their debt. The Directors have established a credit policy 
under which franchisees are analysed for creditworthiness before a loan is offered. The Group’s review includes external ratings, when available, 
and in some cases bank references. The Group does not consider that it currently has significant concentration of credit risk with loans extended 
to franchisees of £319k.

The Group does not offer credit terms with regards sales and lettings transactions occurring in the offices it operates itself, revenue is typically 
recognised at the completion date of property or upon receipt of rent from tenants.

Liquidity risk
Liquidity risk arises from the Group’s management of working capital and the finance charges and principal repayments on its debt instruments. 
It is the risk that the Group will encounter difficulty in meeting its financial obligations as they fall due.

In order to maintain liquidity to ensure that sufficient funds are available for ongoing operations and future development, the Group monitors 
forecast cash inflows and outflows on a monthly basis.

The following table sets out the contractual maturities (representing undiscounted contractual cash-flows) of financial liabilities, including future 
interest charges, which may differ from the carrying value of the liabilities as at the reporting date:

As at 31 December 2022

Trade and other payables
Loans and borrowings
Lease liabilities

Total

Up to  
3 months
£’000

1,857
–
130

1,987

Between  
3 and 12 months
£’000 

Between  

1 and 2 years
£’000 

Between  
2 and 5 years
£’000 

–
–
376

376

–
5,000
300

5,300

–
–
773

773

Over  

5 years
£’000

–
–
783

783

Interest rate risk
The Group’s exposure to changes in interest rate risk relates primarily to interest earning financial assets and interest bearing financial liabilities. 
Interest rate risk is managed by the Group on an ongoing basis with the primary objective of limiting the effect of an adverse movement in 
interest rates. The Group has bank borrowings with a variable interest rate linked to the Bank of England base rate (see note 28). The recent rate 
increases are in line with expectations and the Group has factored in further changes to its forecasts.

Fair values of financial instruments
The fair value of financial assets and liabilities is considered the same as the carrying values.

76 The Property Franchise Group PLC

Annual Report and Accounts 2022

Notes to the consolidated and company financial statements for the year ended 31 December 2022S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

33. Share-based payments
Share Option Scheme 2022
On 9 August 2022 an option over 175,000 ordinary shares was granted to the Chief Executive Officer, an option over 115,000 ordinary shares 
was granted to the Chief Financial Officer and options over 175,000 ordinary shares were granted to senior management. All options have an 
exercise price of £0.01.

This option has a vesting condition based on two performance conditions; adjusted basic earnings per share adjusted for exceptional income/
costs, amortisation arising on consolidation and share-based payment charges ("adjusted EPS") and total shareholder return ("TSR") over the 3 
years to 31 December 2024. Each performance condition will apply to 50% of the award being made.

In respect of both performance conditions, growth of 20% in adjusted EPS and 20% in TSR over the three-year period will be required for 
threshold vesting of the awards, with growth of 42% or higher in adjusted EPS and 42% or higher in TSR required for all of the awards to vest 
Straight-line vesting applies between the floor and the cap.

The following principal assumptions were used in the valuation of the grant made in the year ended 31 December 2022 using the Black-Scholes 
option pricing model:

Assumptions

Date of vesting

Share price at grant

Exercise price

Risk free rate

Dividend yield

Expected life

Share price volatility

30/04/2025

£2.78

£0.01

3.50%

4.50%

3 years

31.00%

The weighted average contractual life remaining of this option is 2 year and 4 months.

Expected volatility is a measure of the amount by which a share price is expected to fluctuate during a period. The assumptions used in valuing 
each grant are based on the daily historical volatility of the share price over a period commensurate with the expected term assumption.

The risk free rate of return is the implied yield at the date of grant for a zero coupon UK government bond with a remaining term equal to the 
expected term of the options.

It’s expected that with an exercise price of £0.01, should the EPS condition be met, the holder will exercise as soon as the option vests. The 
Group announces its results usually within the first 10 days of April. So, it has been assumed that the options will be exercised on 30 April 2025.

EPS is measured as the basic earnings per share excluding any exceptional income/costs and any share-based payments charges. 

Management has used the budget for FY23, the market outlook and projections for FY24 to determine, at 31 December 2022, the achievement 
of the EPS condition. The expectation is that 27% of the options will vest.

The estimated fair value of the option over 443,000 ordinary shares at 31 December 2022 was £978,144. This fair value, moderated for the 
extent to which the option is expected to vest, is spread as a charge between grant and the assumed vesting date. Accordingly, a share-based 
payments charge of £38,221 has been recognised in the Statement of Comprehensive Income in the year ended 31 December 2022.

Share Option Scheme 2021
On 24 April 2021 a new Share Option Scheme 2021 was introduced, all options under this scheme have an exercise price of £0.01. On 24 April 
2021 an option over 700,000 ordinary shares was granted to the Chief Executive Officer and an option over 400,000 ordinary shares was 
granted to the Chief Financial Officer under this scheme. On 7 July 2021 options over 425,500 ordinary shares were granted to a director and 
senior management under this scheme.

This option has a vesting condition based on two performance conditions; adjusted basic earnings per share adjusted for exceptional income/
costs, amortisation arising on consolidation and share-based payment charges ("adjusted EPS") and total shareholder return ("TSR") over the 3 
years to 31 December 2023. Each performance condition will apply to 50% of the award being made.

In respect of both performance conditions, growth of 60% in adjusted EPS and 80% in TSR over the three-year period will be required for 
threshold vesting of the awards, with growth of 65% or higher in adjusted EPS and 90% or higher in TSR required for all of the awards to vest. At 
threshold vesting, 75% of the shares subject to each performance condition, will vest. 

The weighted average contractual life remaining of this option is 1 year and 4 months.

Management has used the budget for FY23, the market outlook and projections for FY23, to determine, at 31 December 2022, the achievement 
of the EPS condition. The expectation is that 100% of the EPS target measure will be achieved. At this juncture the TSR condition is not expected 
to be achieved. Accordingly Management expect 50% of the options to vest.

The Property Franchise Group PLC
Annual Report and Accounts 2022

77

Notes to the consolidated and company financial statements for the year ended 31 December 202233. Share-based payments continued
The estimated fair value of the option over 1,470,000 ordinary shares at 31 December 2022 was £3,016,974. This fair value, moderated for the 
extent to which the option is expected to vest, is spread as a charge between grant and the assumed vesting date. Accordingly, a share-based 
payments charge of £153,657 has been recognised in the Statement of Comprehensive Income in the year ended 31 December 2022.

Share Option Scheme – CEO bonus deferral
On 24 March 2021 the Chief Executive Officer was granted an option over 100,000 ordinary shares. The award of the nil cost option was in 
substitution for two thirds of the total £150,000 performance-based cash bonus payable to the Chief Executive Officer for the financial year to 
31 December 2020, with a 100% uplift based on a 30-day VWAP applied to the deferred element, and will become exercisable two years' after 
being granted subject to continued employment, vesting criteria and malus conditions. Under the award, the Chief Executive Officer is not be 
able to dispose of any of the acquired shares for a further period of two years (save as required to pay tax due on exercise).

The weighted average contractual life remaining of this option is 3 months.

The estimated fair value of the option over 100,000 ordinary shares at 31 December 2022 was £211,455. This fair value, moderated for the extent 
to which the option is expected to vest, is spread as a charge between grant and the assumed vesting date. Accordingly, a share-based payments 
charge of £105,873 has been recognised in the Statement of Comprehensive Income in the year ended 31 December 2022.

Enterprise Management Incentive (“EMI”) Share Option Scheme 2020
On 23 July 2020 a new EMI Share Option Scheme 2020 was introduced and an option over 100,000 ordinary shares each at an exercise price 
of £0.01 each was granted to two directors under this scheme. 

This option has a vesting condition based on two performance conditions; basic earnings per share adjusted for exceptional income/costs and 
share based payments ("adjusted EPS") and total shareholder return over the 3 years to 31 December 2022. Each performance condition will 
apply to 50% of the award being made. In respect of both performance conditions, growth of 15% over the three year period will be required for 
threshold vesting of the awards, with growth of 35% or higher required for all of the awards to vest. The shares will be awarded on a sliding scale 
for growth between 15% and 35%. None of the awards will vest for adjusted EPS growth below 15% over the period.

The weighted average contractual life remaining of this option is 4 months.

It’s expected that with an exercise price of £0.01, should the EPS condition be met, the holder will exercise as soon as the option vests. The 
Group announces its results usually within the first 10 days of April. So, it has been assumed that the options will be exercised on 30 April 2023.

Management has used the actual results for FY22, to determine, at 31 December 2022, that it expects 100% of the options will vest. 

The estimated fair value of the option over 200,000 ordinary shares at 31 December 2022 was £312,800. This fair value, moderated for the 
extent to which the option is expected to vest, is spread as a charge between grant and the assumed vesting date. Accordingly, a share-based 
payments charge of £112,818 has been recognised in the Statement of Comprehensive Income in the year ended 31 December 2022.

Enterprise Management Incentive (“EMI”) Share Option Schemes 2013, 2017, 2018 and 2019
There are no options remaining under these schemes as all vested options were exercised during 2021. Share-based payments charges totalling 
£97,389 were recognised in the Statement of Comprehensive Income in the year ended 31 December 2021 in relation to share options that 
were exercised.

Movement in the number of ordinary shares under options for all schemes was as follows:

Number of share options
Outstanding at the beginning of the year
Exercised
Forfeited
Granted

Outstanding at the end of the year

2022

2021

'000

1,826
–
(116)
503

2,213

Weighted average 
exercise price

£0.01
–
£0.01
£0.01

£0.01

'000

2,380
(667)
(1,513)
1,626

1,826

Weighted average 
exercise price

£0.0474
£0.14
£0.01
£0.01

£0.01

The outstanding options at 31 December 2022 comprised 2,213,000 options with an exercise price of £0.01.100,000 are exercisable on 
23/03/2023, 200,000 are exercisable on 30/4/2023, 1,470,000 are exercisable on 30/04/2024 and 443,000 are exercisable on 30/04/2025.

The outstanding options at 31 December 2021 comprised 1,825,500 options with an exercise price of £0.01.100,000 are exercisable on 
23/03/2023, 200,000 are exercisable on 30/4/2023 and 1,525,500 are exercisable on 30/04/2024.

During the year ended 31 December 2022:

• 

37,500 options were granted under the 2021 scheme 

•  465,000 options were granted under the 2022 scheme

The weighted average remaining contractual life of options is 1.4 years (2021: 2.3 years).

78 The Property Franchise Group PLC

Annual Report and Accounts 2022

Notes to the consolidated and company financial statements for the year ended 31 December 2022S t r at eG i c  r e p o r t

G ov e r n a n c e

F i n a n c i a l  S tat e m e n t S

34. Related party disclosures
Transactions with Directors
Dividends
During the year the total interim and final dividends paid to the Directors and their spouses were as follows:

Interim and final dividend (ordinary shares of £0.01 each)
Richard Martin
Paul Latham
Phil Crooks
Dean Fielding
David Raggett
Glynis Frew

2022  
£’000

845
9
1
5
46
37

943

2021  
£’000

836
8
0
1
29
12

886

Directors’ emoluments
Included within the remuneration of key management and personnel detailed in note 9, the following amounts were paid to the Directors:

Wages and salaries
Social security costs
Pension contribution 

2022  
£’000

1,098
145
45

1,288

2021  
£’000

1,096
291
76

1,463

Details of Directors’ interests in share options are disclosed in the Directors’ remuneration report on pages 38 to 40.

The Property Franchise Group PLC
Annual Report and Accounts 2022

79

Notes to the consolidated and company financial statements for the year ended 31 December 2022Shareholder information 

Financial calendar
Announcement of results – 18 April 2023 
Annual General Meeting – 6 June 2023 
Half year results – 12 September 2023 
Interim dividend – October 2023

Registered office address
The Property Franchise Group PLC 
2 St Stephen’s Court 
St Stephen’s Road 
Bournemouth 
BH2 6LA

Company No. 08721920 
01202 614 614 
www.propertyfranchise.co.uk

Auditors
BDO LLP 
Arcadia House 
Maritime Walk – Ocean Village 
Southampton 
SO14 3TL

Registrar
Computershare Investor Services PLC 
The Pavilions 
Bridgwater Road 
Bristol 
BS13 8AE

Printed by a carbon balanced, FSC®-recognised printer, certified 
to ISO 14001 environmental management system using 100% 
renewable energy. This product has been made of material from 
well-managed, FSC®-certified forests and other controlled sources. 
Both paper and production are measured and carbon balanced, 
based on a third party, audited, calculation.

100% of the inks used are HP Indigo ElectroInk which complies 
with RoHS legislation and meets the chemical requirements of 
the Nordic Ecolabel (Nordic Swan) for printing companies, 95% of 
press chemicals are recycled for further use and, on average 99% of 
any waste associated with this production will be recycled and the 
remaining 1% used to generate energy. 

The printer contributes to the World Land Trust’s ‘Conservation Coast’ 
project in Guatemala. This scheme supports many landowners and 
local communities to register and obtain their own land and thereby 
protect thousands of acres of threatened coastal forest. The local 
organisation FUNDAECO works with over 3000 families to help 
transform local livelihoods through job creation and ecotourism.

80 The Property Franchise Group PLC

Annual Report and Accounts 2022

T

h

e

P

r

o

p

e

r

t

y

F

r

a

n

c

h

i

s

e

G

r

o

u

p

P

L

C

A

n

n

u

a

l

R

e

p

o

r

t

a

n

d

A

c

c

o

u

n

t

s

2

0

2

2

The Property Franchise Group PLC
2 St. Stephen’s Court
St. Stephen’s Road
Bournemouth
Dorset
BH2 6LA

www.thepropertyfranchisegroup.co.uk