Quarterlytics / Financial Services / Banks - Regional / Essa Bancorp Inc.

Essa Bancorp Inc.

essa · NASDAQ Financial Services
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Ticker essa
Exchange NASDAQ
Sector Financial Services
Industry Banks - Regional
Employees 201-500
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FY2020 Annual Report · Essa Bancorp Inc.
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Fellow Shareholders: 

During the past year, the global pandemic has tested virtually 

every individual, family, and business. There are encouraging 

developments, although the social, economic, and political 

outlook is likely to remain uncertain throughout the coming 

year. ESSA Bancorp responded with focused enterprise risk 

management that enabled the Company to maintain safety, 

operate effectively, and serve customers. 

We are also looking to the future as we reimagine a new  

world of banking that incorporates more digital capabilities  

and operations, new ways to collaborate and communicate  

with customers, and positions ESSA as a service and fnancial 

solutions provider and thought leader. For several years we  

have been implementing actions to move the Company in  

this direction. The pandemic accelerated these plans. 

For ESSA Bancorp and its talented, dedicated team, fscal 

2020 called for fexibility, responsive action, and commitment 

to providing clients with relevant fnancial solutions. While 

doing an exemplary job of meeting the fnancial needs of 

clients and the community, ESSA also delivered strong 

fnancial performance, consistent with its vision to deliver 

consistent earnings growth, maintain capital strength and 

asset quality, and build shareholder value. 

In fscal 2020, the Company reported record annual net 

income of $14.4 million and earnings per diluted share of 

$1.39, supported by year-over-year growth of net interest 

income to $48.2 million and record annual noninterest 

income of $13.3 million. Total loans at September 30, 2020 

increased from a year earlier, partially refecting Paycheck 

Gary S. Olson, President & CEO 

The Company’s earnings performance also refected ESSA’s 
ability to manage costs and operate effectively, supported 
by the internal and customer-facing digital capabilities we 
have developed and continue to enhance. Return on average 
assets, return on average equity, and effciency ratio all 
improved in fscal 2020 compared with fscal 2019. 

ESSA Bancorp provided continuing value to shareholders 
in fscal 2020, refected by a year-over-year 10% increase 
in dividends, total stockholders’ equity growth, and higher 
tangible book value per share. 

As we responded to the challenges presented by the 
pandemic and maintained productive operations, we 
strengthened our commitment to positioning ESSA for 
the future. There is a need to reimagine banking: how 
we serve and communicate with customers, and how we 
conduct business in an increasingly digital environment. 

Protection Program (PPP) loans, and also relative strength in 

our commercial, mortgage, and consumer loan portfolios. 

We intend to be a leader in cashless banking and digital 
delivery of information, support, and services. We are 

24/7 Digital Banking 
The power to access and 
manage accounts from 
anywhere at any time,
 including sending money 
person-to-person 
with Zelle® . 

Contactless 
Mastercard® 
When speed and 
convenience 
are essential. 
Used by millions 
of merchants. 

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enhancing the ESSA brand to build recognition and support 
business development and empowering our team to deliver 
the services customers want. In fscal 2020, ESSA effectively 
served clients with digitally delivered solutions. 

When the pandemic began, our Company immediately 
placed our focus on the health and welfare of our employees 
and customers, and three fnancial areas: capital, liquidity, 
and asset quality. 

Employees & Customers 

Early in the pandemic, we limited branch lobby access and 
implemented a successful remote work model in which 
90% of our non-branch employee base is working remotely. 
This was driven by our focus on protecting customers and 
employees and our ability to serve customers seamlessly 
with technology and alternative delivery channels. 

During the frst 60 days of the pandemic we helped 
customers adapt to the new environment we all faced, 
including reducing or waiving fees for deposit customers 
and providing loan payment relief to businesses and 
individuals negatively impacted by the pandemic. 
We assisted small businesses in Eastern Pennsylvania, 
making 673 Paycheck Protection Program (PPP) loans 
totaling $77.67 million. 

When refecting on the year and effort put forth by our 
employees, the words resiliency and dedication come 
to mind. Our employees put in long hours, often working 
many consecutive days and through weekends to ensure 
smooth operations and serve customers while working 
remotely. The ESSA team continues to elevate service 
standards while protecting the health and safety of 
employees and customers. 

Capital, Liquidity & Asset Quality 

At the onset of the pandemic, when uncertainty was at its 
highest, we did not know the impact on customer demands 
for cash. We took measures to boost cash to mitigate 
potential liquidity risks, including taking advantage of the 
Federal Reserve lowering short-term interest rates. We were 
able to structure borrowings into future quarters at very 
attractive rates. A greater-than-anticipated infow of 
deposits, together with attractive borrowing, has signifcantly 
increased our liquidity and lowered funding costs. 

Maintaining strong asset quality through greater due 
diligence, disciplined underwriting, and more frequent 
contact with customers is critical. With the heightened 
awareness of potential credit risks within the loan portfolio 
as a result of the economic conditions caused by the 
pandemic, the Company increased the frequency in which 
it monitors its borrowers’ fnancial performance. 

We increased our provision for loan losses in the third and 
fourth quarters of 2020 and continue to focus on appropriate 
loss provisioning in fscal 2021. We have expanded and hired 
experienced commercial banking and credit administration 
professionals and made measured changes to our credit 
underwriting standards, in large part in response to the 
economic impact of COVID-19. 

Balance Sheet Strength & Transition 

Our balance sheet progression is consistent with our stated 
objectives and strategic plan. Brisk banking activity in the 
frst two quarters of fscal 2020 was evident with commercial 
real estate loans increasing to $510 million at year-end from 
the year-earlier balance of $481 and commercial and 

Checking & Deposit 
Accounts 
From basic accounts 
to eChecking, 
money markets, 
and IRA accounts. 

Residential 
Mortgages 
An array of 
versatile options 
for homebuyers 
at every stage. 

| 2 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Looking to the future, we focused on strategies and actions 
we believe are critical for continued success. 
We are reimagining a new world of banking that incorporates 
less reliance on physical facilities, remote working, 
and increasing use of technology. 

industrial loans growing by $15 million, exclusive of the PPP 

loans. Consistent with our commitment to be a commercially 

focused institution, outstanding mortgage loans increased 

only slightly. 

Total loans receivable, net of allowance for loan losses, 

increased to $1.42 billion at September 30, 2020, up from 

$1.33 billion in 2019. The modest growth was the result of 
organic growth in commercial and residential mortgage loans 

and the PPP loan originations. As planned, we continued to 

amortize the indirect auto loan portfolio, which declined by 

$42.2 million during fscal 2020. 

The Company closed $172 million in commercial loans during  
the year. Commercial loans continued to comprise a greater  
percentage of ESSA’s total loans. We had growth in both  

commercial and industrial and commercial real estate loans,  

and all three operating regions demonstrated commercial loan  

growth. We generated residential loan production of $216  

million in 2020, with activity in all our regions, while managing  

the size of our retained mortgage portfolio by selling long-

term fx  ed-rate mortgages to the secondary market. 

To support continued loan growth and activity, we added 

banking professionals in all three regions, including 

commercial relationship managers, client-facing support 

personnel, credit administration team members, and 

residential mortgage support personnel. 

Core deposits (checking accounts, savings accounts, and 
money market accounts), a major component of our 
strategic plan, increased to 70% of total deposits, despite 
a challenging physical environment as a result of the 
pandemic. Noninterest-bearing demand accounts exhibited 
strong year-over-year growth, increasing 37.9% to $242.6 
million; interest-bearing demand accounts grew 22.3% 
to $274.7 million; and money market accounts grew 10.2% 
to $401.9 million. 

In support of our core deposit strategy, we launched a  
new contactless debit card through Mastercard®, Zelle® 
for consumer person-to-person payment services, and  
increased limits in mobile and remote deposit to facilitate  
clients during the pandemic. 

Growing Revenue, Noninterest Income 

Total interest income declined in fscal 2020 from $67.8 
million to $64.1 million. A decline in the yield on average 
interest-earning assets from 3.93% to 3.57% was partially 
offset by growth of $72.2 million in average interest-earning 
assets. However, net interest income increased 3% from 
$47 million to $48.2 million. Income from loans was 
relatively stable, while income from investment securities 
was lower in part due to the deleverage strategy executed 
in August and declining interest rates. Total interest 
expense declined sharply in fscal 2020 compared with 
the previous year. 

Business Loans 
Flexible, customized 
lending solutions and 
direct access to 
decision-makers. 

Business Services 
Helping businesses grow 
by getting to know 
their unique goals. 

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Fiscal 2020 was a record year for noninterest income 
with $13.3 million, which included a $2.5 million gain on 
securities, compared with $8.2 million a year earlier. 
The increase refected a balance sheet strategy that 
included selling originated mortgage loans to the secondary 
market to generate fee income and use of interest rate 
swaps. We continued to see growth in total revenue from 
our asset management and trust business, ESSA investment 
services, and insurance premiums. 

Noninterest expense, when excluding the $2.5 million 
charge related to our deleverage strategy, was fat in 2020. 
Management continues to target improved operational 
effciency, evidenced by our effciency ratio, which improved 
to 65.8% in 2020 compared to 68.4% in 2019. 

Reimagining the New World of Banking 

Looking to the future, we focused on strategies and actions 
we believe are critical for continued success. We are 
reimagining a new world of banking that incorporates less 
reliance on physical facilities, remote working, and increasing 
use of technology. There is a need for faster, relevant 
communication with constituents; sharing knowledge; 
remote learning; and building a service culture by 
empowering employees. Our strategy embraces three 
tenets: sustainability, relevance, and scale. 

The pandemic has altered the way banks collaborate with 
employees and customers. Digital strategies are certain to 
drive much of the change. 

Driven in part by the operating environment we faced in 
the second half of 2020, we made meaningful progress 
in advancing our digital strategy. We saw strong adoption 
among some of our core electronic services, with mobile 
banking increasing 22%, electronic statements 7%, 
and retail and business online banking 12% and 19%, 
respectively. 

We launched our new contactless debit card, issuing over 
13,000 new cards, and enhanced the Company’s website 
to incorporate more options for interactive customer 
communications, including digital chat options and 
information sharing. ESSA can earn new business and deliver 
excellent service and relevant customer-focused fnancial 
solutions in an increasingly digital environment. 

Despite the ongoing challenges posed by the pandemic, 
we have set high standards for fnancial performance in 
fscal 2021. Our 2021 initiatives include three primary areas 
of focus: further advancement of our digital strategy, 
continued balance sheet transition, and the implementation 
of permanent best practices. 

Our strategic plan is designed to navigate the Company 
through the headwinds of uncertainty while continuing 
to maintain high standards of fnancial performance. We 
will be focusing on improving our digital customer interfaces; 
growing market presence, particularly in the Lehigh Valley 
and Philadelphia regions; and continuing to transition 
our balance sheet as we continue to become a more 
commercially focused banking franchise. We aim to be 
effective in all environments. 

We are steadfast in our commitment to building long-term 
shareholder value through sustainable growth, maintaining 
strong asset quality, enhancing productivity, leveraging 
technology, and empowering our employees and customers. 

Sincerely, 

Gary S. Olson, President & CEO 

Asset Management, 
Trust & Investment 
Services* 
Planning a fnancial 
future with trust 
and confdence. 

Insurance/ 
Employee 
Benefits 
Tailor-made products 
designed to protect 
what matters most. 

* Investments are: Not Federally Insured | No Financial Institution Guarantee | May Lose Value. Ameriprise Financial is not affiliated with the financial institution where investment services are  
offered. Investment advisory products and services are made available through Ameriprise Financial Services, LLC, a registered investment adviser. Securities and insurance products offered  
through Ameriprise Financial Services, LLC, member FINRA and SIPC. ESSA Advisory Services, LLC is a subsidiary of ESSA Bank & Trust. Products and services offered by ESSA Advisory Services,  
LLC and ESSA Asset Management & Trust are: Not FDIC insured • May lose value • Not guaranteed by ESSA Bank & Trust • Not a deposit • Not insured by any federal government agency. 

| 4 

 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Financial Highlights

 The following information is derived from the audited Consolidated Financial Statements of ESSA Bancorp, Inc. 
For additional information, reference is made to “Management’s Discussion and Analysis of Financial 
Condition and Results of Operations” and the Consolidated Financial Statements of ESSA Bancorp, Inc. 
and related notes included in Form 10-K as filed with the Securities and Exchange Commission. 

Selected Balance Sheet Data (Years ended September 30; data in thousands) 

2020 

2019 

2018 

2017 

2016 

Total assets 

$1,893,515 

$1,799,427 

$1,833,790 

$1,785,218 

$1,772,479 

Investment securities:  
Available for sale 

Loans, net 

Deposits 

212,484 

313,393 

371,438 

390,452 

390,410 

1,418,182 

1,328,653 

1,305,071 

1,236,681 

1,219,213 

1,543,696 

1,342,830 

1,336,855 

1,274,861 

1,214,820 

Borrowed funds 

125,877 

248,282 

298,496 

311,614 

360,061 

Equity 

191,397 

189,508 

179,186 

182,727 

176,344 

Selected Operations Data (Years ended September 30; data in thousands) 

2020 

2019 

2018 

2017 

2016 

Net interest income 

$48,207 

$47,010 

$48,235 

$45,519 

$46,935 

Provision for loan losses 

3,275 

2,076 

4,000 

3,350 

2,550 

Net interest income  
after provision for loan  
losses 

44,932 

44,934 

44,235 

42,169 

44,385 

Noninterest income 

13,255 

8,157 

7,813 

8,199 

8,783 

Noninterest expense 

40,588 

38,053 

39,853 

41,438 

42,858 

Income before  
income tax expense 

17,599 

15,038 

12,195 

8,930 

10,310 

Income tax expense 

3,183 

2,415 

5,664 

1,591 

2,583 

Net income 

$14,416 

$12,623 

$6,531 

$7,339 

$7,727 

Earnings per share: 

Basic 

Diluted 

$1.39 

$1.18 

$0.60 

$0.69 

$0.74 

$1.39 

$1.18 

$0.60 

$0.69 

$0.73 

Selected Other Data (Years ended September 30) 

Return on average assets 

2020 

0.76% 

2019 

2018 

2017 

2016 

0.69% 

0.36% 

0.42% 

0.45% 

Return on average equity 

7.43% 

6.80% 

Interest rate spread(1) 

2.49% 

2.50% 

3.61% 

2.71% 

4.11% 

4.40% 

2.69% 

2.81% 

Net interest margin(2) 

2.68% 

2.73% 

2.85% 

2.77% 

2.89% 

Non-performing assets as  
a percentage of total assets 

Tier 1 core capital (to   
adjusted tangible assets) 

1.09% 

0.57% 

0.64% 

0.88% 

1.24% 

9.08% 

9.67% 

9.28% 

9.19% 

8.76% 

(1) The interest rate spread represents the difference between the weighted-average yield on a fully tax-equivalent basis on 
interest-earning assets and the weighted-average cost of interest-bearing liabilities for the year. 

(2) The net interest margin represents net interest income on a fully tax-equivalent basis as a percent of average interest-earning 
assets for the year. 

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I

E
C
R
P

K
C
O
T
S

$25.00 

$20.00 

$15.00 

$10.00 

$5.00 

0 

Stock Price & Market Capitalization 

$200,000,000 

$160,000,000 

$120,000,000 

$80,000,000 

$40,000,000 

0 

I

I

N
O
T
A
Z
L
A
T
P
A
C

I

T
E
K
R
A
M

2016 

2017 

2018 

2019 

2020 

(Years ended September 30) 

Dividends per Share 

Earnings per Share (Diluted) 

$0.36 

$0.36 

$0.36 

$0.44 

$0.40 

$1.39 

$1.18 

$0.73 

$0.69 

$0.60 

$1.50 

$1.20 

$0.90 

$0.60 

$0.30 

0 

2016 

2017 

2018 

2019 

2020 

2016 

2017 

2018 

2019 

2020 

(Years ended September 30) 

(Years ended September 30) 

Tangible Book Value (Per Share) 

$14.05 

$14.41 

$13.92 

$15.43 

$16.26 

2016 

2017 

2018 

2019 

2020 

(Years ended September 30) 

$0.50 

$0.40 

$0.30 

$0.20 

$0.10 

0 

$20 

$15 

$10 

$5 

0 

 | 6 

 
 
 
 
Consolidated Financial Highlights (cont’d) 

Net Income  (in  Thousands) 

Deposits (in Thousands) 

$14,416 

$12,623 

$7,727 

$7,339 

$6,531 

$2,000,000 

$1,500,000 

$1,000,000 

$500,000 

0 

,

0
2
8
4
1
2
1
$

,

,

1
6
8
4
7
2
1
$

,

,

6
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,

,

0
3
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,

,

5
5
8
6
3
3
1
$

,

2016 

2017 

2018 

2019 

2020 

2016 

2017 

2018 

2019 

2020 

(Years ended September 30) 

(Years ended September 30) 

Return on Average Equity 

Net Interest Margin 

4% 

4.40% 

4.11% 

3.61% 

7.43% 

6.80% 

4% 

3% 

2% 

1% 

0 

2.89% 

2.77% 

2.85% 

2.73% 

2.68% 

2016 

2017 

2018 

2019 

2020 

2016 

2017 

2018 

2019 

2020 

(Years ended September 30) 

(Years ended September 30) 

Revenue*  (in  Thousands) 

Stockholders’ Equity (in Thousands) 

8
1
7
5
5
$

,

8
1
7
3
5
$

,

8
4
0
6
5
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,

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 6
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,

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,

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$200,000 

$150,000 

$100,000 

$50,000 

0 

2016 

2017 

2018 

2019 

2020 

(Years ended September 30) 

*Net interest income plus noninterest income. 

2016 

2017 

2018 

2019 

2020 

(Years ended September 30) 

$15,000 

$12,000 

$9,000 

$6,000 

$3,000 

0 

8% 

6% 

2% 

0 

$80,000 

$60,000 

$40,000 

$20,000 

0 

7 | 

 
 
 
 
 
 
 
 
 
 
Executive Personnel 

BOARD OF DIRECTORS & GENERAL COUNSEL 

Robert C. Selig, Jr. 
Chairman of the Board  
President – Selig Construction Company 

Joseph S. Durkin 
Executive Vice President –   
Reilly Associates 

Brian T. Regan, CPA 
Shareholder – Regan, Levin, Bloss, Brown  
& Savchak, P.C. 

Christine D. Gordon, Esq. 
Deputy Chief Compliance Officer –   
Olympus Corporation of the Americas 

Daniel J. Henning 
President – A.C. Henning   
Enterprises, Inc. 

Philip H. Hosbach IV 
Vice President, Global Public   
Affairs for Vaccines – Sanofi Pasteur  
(retired) 

Dr. Tina Q. Richardson* 
Chancellor, Penn State University   
Lehigh Valley 

Carolyn P. Stennett, Esq.*  
Vice President, Human Resources –  
Victaulic Company 

Elizabeth Bensinger   
Weekes, Esq. 
Partner – Bensinger & Weekes, PA 

John E. Burrus 
Director Emeritus 

William P. Douglass 
Director Emeritus 

Frederick E. Kutteroff 
Director Emeritus 

John S. Schoonover, Jr. 
Director Emeritus 

William A. Viechnicki, D.D.S. 
Director Emeritus 

Gary S. Olson 
President & CEO – ESSA Bank & Trust 

James V. Fareri, Esq. 
General Counsel 

*Elected to the Board of Directors 
December 18, 2020 

OFFICERS 

Gary S. Olson 
President & CEO 

Allan A. Muto 
Executive Vice President & CFO 

Robert L. Selitto 
Senior Vice President & Controller 

Charles D. Hangen 
Executive Vice President & COO 

Peter A. Gray 
Executive Vice President & CBO 

Diane K. Reimer 
Senior Vice President,   
Administrative/Operations Division 

Stephanie Lefferson 
Corporate Secretary,  
Investor & Community Relations 

Thomas J. Grayuski 
Senior Vice President,   
Human Resources Division 

ESSA Bancorp, Inc.  
200 Palmer Street  
Stroudsburg, PA 18360 

Mailing Address  
P.O. Box L  
Stroudsburg, PA 18360 

CORPORATE HEADQUARTERS 

Auditors  
S.R. Snodgrass, P.C.  
2009 Mackenzie Way, Suite 340  
Cranberry Township, PA 16066 

General Counsel  
Newman, Williams, Mishkin,  
Corveleyn, Wolfe & Fareri, P.C.  
712 Monroe Street  
Stroudsburg, PA 18360 

| 8 

  
 
Mission Statement 

ESSA Bank & Trust will be the leading 

service-oriented community financial 

institution offering a full range of financial 

products to greater Eastern Pennsylvania 

customers. We will ensure our long-term 

prosperity by providing products and 

service in a manner consistent with high 

standards of quality, on a profitable basis, 

at the fairest price, in order to create the 

best possible value for our customers. 

They will be delivered through distribution 

systems staffed and supported by 

customer-driven, friendly, productive 

employees with a high degree of integrity. 

OUR GUIDING PRINCIPLES 

There are five Guiding Principles on which 
our Mission Statement is based: 

We believe in long-term success, operating as a safe, 
sound, and stable institution. Long-term success is 
dependent upon profts, but never will proft-seeking 
compromise our mission. 

We believe in satisfying the wants and needs of 
our customers. Satisfaction is dependent upon 
a continual improvement of our service, products, 
systems, and operations. 

We believe our employees are our most valuable 
asset. Our employees will be provided with a work 
environment which is “the best in town.” 

We believe our decisions should enhance ESSA’s 
value. Enhanced value is achieved through quality 
earnings, growth, and strong management practices. 

We believe in supporting our community through 
employee volunteering and charitable giving to 
improve the quality of life. The ESSA Bank & Trust 
Foundation has been established to support 
this principle. 

ESSA CODE OF ETHICS & 
CONFLICT OF INTEREST POLICY 

The ESSA Bancorp, Inc. Board of Directors has 
approved an Insider Code of Ethics and Confict of 
Interest policy. This policy provides Directors and 
employees with specifc guidance promoting honest 
and ethical conduct and deterring wrongdoing. 

Our policy may be found on our website at   
essabank.com. 

ADDITIONAL SERVICES 

• Asset Management & Trust Services 
• ESSA Advisory Services* 
• ESSA Investment Services** 

*ESSA Advisory Services, LLC is a subsidiary of ESSA Bank & Trust. Products and 
services offered by ESSA Advisory Services, LLC and ESSA Asset Management 
& Trust are: Not FDIC insured • May lose value • Not guaranteed by ESSA Bank & 
Trust • Not a deposit • Not insured by any federal government agency. 

**Investments are: Not Federally Insured | No Financial Institution Guarantee | 

May Lose Value. Ameriprise Financial is not affliated with the fnancial 
institution where investment services are offered. Investment advisory products 
and services are made available through Ameriprise Financial Services, LLC, a 
registered investment adviser. Securities and insurance products offered 
through Ameriprise Financial Services, LLC, member FINRA and SIPC. 

9 | 

 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
Corporate Information 

STOCK LISTING 

CORPORATE GOVERNANCE 

ESSA Bancorp, Inc. common stock is listed  
on the NASDAQ Global MarketSM under the  
symbol “ESSA.” 

INTERNET INFORMATION 

ESSA Bancorp, Inc. financial reports and 
information about the products and services 
of its wholly owned subsidiary, ESSA Bank 
& Trust, are available at essabank.com. 

FINANCIAL INFORMATION 

We are subject to the informational 
requirements of the Securities Exchange 
Act of 1934. Therefore, we file annual, 
quarterly, and current reports as well as 
proxy materials with the Securities and 
Exchange Commission (SEC). You can 
obtain copies of these and other filings, 
including exhibits, electronically at the 
SEC’s website at sec.gov or through the 
ESSA website at essabank.com by clicking 
on the Investor Relations link. Copies of 
our Annual Report and Form 10-K may 
also be obtained by contacting Investor 
Relations at 570-422-0182 or via email 
at slefferson@essabank.com. 

essabank.com

Information about our Board and its 
committees and about corporate 
governance at ESSA is available in the 
Governance Documents section of the 
Investor Relations link on the ESSA website 
at 
. Shareholders who would 
like to request printed copies of the Code 
of Ethics or the charters of our Board’s 
Nominating and Corporate Governance, 
Audit, and Compensation committees 
(all of which are posted on the ESSA 
website through the Investor Relations link) 
may do so by sending their requests in 
writing to Stephanie Lefferson, Corporate 
Secretary, Investor and Community 
Relations, at corporate headquarters at 
P.O. Box L, Stroudsburg, PA 18360. 

INQUIRIES 

Individual investors should contact Stephanie 
Lefferson, Corporate Secretary, Investor and 
Community Relations, at 570-422-0182 or 
via email at slefferson@essabank.com. 

Analysts and institutional investors should 
contact Allan Muto, Executive Vice President 

and CFO, at 570-422-0181 or via email 
at amuto@essabank.com. 

News media representatives and others 
seeking general information should contact 
Peter A. Gray, Executive Vice President, 
CBO, at 570-422-0198 or via email at 
pgray@essabank.com. 

ANNUAL SHAREHOLDERS’ MEETING 

All eligible shareholders are invited to 
attend the ESSA Bancorp, Inc. annual 
meeting on Thursday, March 4, 2021, at 
10 a.m. The meeting will be held virtually 
at www.meetingcenter.io/277474950. 

REGISTRAR & TRANSFER AGENT 

Computershare, Inc. 
P.O. Box 505000 
Louisville, KY 40233-5000 
800-368-5948 
computershare.com/investor 

SPECIAL COUNSEL 

Luse Gorman, PC 
5335 Wisconsin Avenue, N.W., Suite 780 
Washington, DC 20015 

FORWARD-LOOKING STATEMENTS 

Certain statements contained herein are “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933 and 
Section 21E of the Securities Exchange Act of 1934. Such forward-looking statements may be identifed by reference to a future period 
or periods, or by the use of forward-looking terminology, such as “may,” “will,” “believe,” “expect,” “estimate,” “anticipate,” “continue,” 
or similar terms or variations on those terms, or the negative of those terms. Forward-looking statements are subject to numerous risks 
and uncertainties, including, but not limited to, those related to the economic environment, particularly in the market areas in which the 
Company operates, competitive products and pricing, fscal and monetary policies of the U.S. Government, changes in government 
regulations affecting fnancial institutions, including compliance costs and capital requirements, changes in prevailing interest rates, 
acquisitions and the integration of acquired businesses, credit risk management, asset-liability management, the fnancial and securities 
markets and the availability of and costs associated with sources of liquidity, and the Risk Factors disclosed in our annual and quarterly 
reports. In addition, the COVID-19 pandemic continues to have an adverse impact on the Company, its customers, and the communities it 
serves. The adverse effect of the COVID-19 pandemic on the Company, its customers, and the communities where it operates will continue 
to adversely affect the Company’s business, results of operations, and fnancial condition for an indefnite period of time. 

The Company wishes to caution readers not to place undue reliance on any such forward-looking statements, which speak only as of the 
date made. The Company wishes to advise readers that the factors listed above could affect the Company’s fnancial performance and 
could cause the Company’s actual results for future periods to differ materially from any opinions or statements expressed with respect 
to future periods in any current statements. The Company does not undertake and specifcally declines any obligation to publicly release 
the result of any revisions that may be made to any forward-looking statements to refect events or circumstances after the date of such 
statements or to refect the occurrence of anticipated or unanticipated events. 

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Serving customers in Eastern   
Pennsylvania regions 
through digital banking
 services and a   
strategic branch footprint. 

Corporate Center  
200 Palmer Street  
P.O. Box L  
Stroudsburg, PA 18360-0160 

Offce: 570-421-0531 
Toll-Free: 855-713-8001 

essabank.com 

©2021 ESSA Bancorp, Inc. 

Equal Opportunity Lender  •  Member FDIC