Quarterlytics / Financial Services / Banks - Regional / First Busey Corporation

First Busey Corporation

buse · NASDAQ Financial Services
Claim this profile
Ticker buse
Exchange NASDAQ
Sector Financial Services
Industry Banks - Regional
Employees 1001-5000
← All annual reports
FY2010 Annual Report · First Busey Corporation
Sign in to download
Loading PDF…
STRONG FOUNDATIONS
GROWTH WITH PROMISE

First Busey Corporation
2010 Annual Report

Our vision is to be the premier provider of financial solutions 
through  a  customer-centric,  low-risk  growth  strategy  and 
consistent execution of The Busey Promise.

{

CON TE NTS {

03  LETTER TO SHAREHOLdERS.
05  THE BuSEy PROMISE.
09  BuILdING RELATIONSHIPS THROuGH B 5.
13  SERVICE LEAdERS.

Jenny Liu
Personal Banker

In addition to our vision, a clear understanding of our 
core values, commitments and unique operating terms 
is  essential  to  executing  The  Busey  Promise.  In  the 
most simplified statements…

THE 4 BUSEY PILLARS
Customers, Associates, Communities and 
Shareholders

THE BUSEY MISSION
Busey is a financial services organization that exceeds 
the service needs of its customers, invests both in its 
associates  and  communities,  and  delivers  long-term 
value to its shareholders.

ONE BUSEY
Busey operates multiple business units; however,  we 
consistently  serve  our  Pillars  as  one,  making  it  easier 
for them to have a relationship with us. 

BUSEY CORE VALUES
Knowledgeable,  Trustworthy,  Friendly,  Responsive, 
Community-Minded, Customer-Centric

BUSEY CORE COMMITMENTS
Focus  on  service,  listen  to  our  Pillars,  leverage  our 
expertise,  treat  others  with  respect,  develop  trusting 
relationships and simplify financial solutions.

Tiffany Williams
Teller

Letter to the Shareholders.

We  are  pleased  to  report  that  Busey  has  turned  the  corner.  The  Company  has  achieved  four 
consecutive  quarters  of  improved  profitability  and  other  key  financial  metrics,  which  I  will  discuss  later 
in  more  detail.  Busey  successfully  weathered  the  worst  economic  storm  in  a  generation,  and  ultimately 
turned a profit as a leaner, stronger organization with disciplined focus, strategic alignment, strong capital 
reserves and a proven ability to overcome economic instability. In short, we are a well-defined organization, 
and, as we will share in this report, an organization with a strong foundation and Promise. 

I  want  to  specifically  recognize  the  unwavering  support  of  our  4  Pillars—customers,  associates, 
communities and shareholders. Without their commitment, it would have been impossible to successfully 
navigate  the  issues  we  faced  the  past  three  years.  Our  associates  worked  relentlessly  during  this  period, 
partnering  closely  with  our  customers  and  communities.  Our  shareholders  stood  steadfast  with  us,  and 
in  many  instances  reinvested  in  Busey  during  our  two  critical  capital  raises—in  September  2009  and 
december  2010.  We  are  truly  humbled  by  the  support  and  guidance  received  from  our  associates, 
customers, communities, shareholders and Boards of directors. We cherish the confidence you have placed 
in us, and will strive every day to serve your needs and maintain your trust.  

While challenging, the past few 
years have also been defining. 

As  we  emerged  from  our  difficulties,  we  developed  a  proactive,  disciplined  strategy,  namely  The  Busey 
Promise. Critical foundations were built by our management team and associates to ensure we emerged 
with a sustainable growth model and related initiatives. Throughout all of this, we refused to lose sight of our 
purpose—to serve the needs of our 4 Pillars.  

We have begun to realize the fruits of this labor as we posted net income for the year ended december 31, 
2010 of $23.2 million and net income available to common stockholders of $18.1 million, or $0.27 per fully-
diluted common share. In december 2010, we completed an equity offering yielding net proceeds of $84.3 
million, lifting our total regulatory capital ratio in excess of 17% and our regulatory tier 1 capital and leverage 
ratios in excess of 16% and 11%, respectively.  

In addition, our asset quality continued its trend of gradual improvement. Non-performing loans decreased 
to $68.1 million at december 31, 2010 from $86.3 million at december 31, 2009. The efficiency ratio for the 
year ended december 31, 2010 was 55.91%, an improvement from 63.12% in 2009. The net interest margin 
for the year ended december 31, 2010 was 3.58% as compared to 3.05% for the year ended december 31, 
2009. Pre-provision, pre-tax operating income was nearly $75.0 million for the year ended december 31, 
2010, compared to nearly $61.0 million for the year ended december 31, 2009.  

Needless to say, this is an enormous momentum shift from the previous two years and one we expect to 
continue to trend upward. By aggressively pursuing our strategic initiatives and remaining true to our familiar 
refrain, balance sheet strength, profitability and growth—in that order, we are returning to financial 
strength, stable profits and a commitment to long-term shareholder value.

03

““{{Looking to 2011 we expect challenges, but challenges we are well-equipped to face. The lingering effects of 
depressed real estate values, higher tax rates, lack of consumer confidence and higher unemployment will 
continue to weigh on our economy. Balance sheet strength remains paramount, and we will monitor our 
credit risk and  loan portfolio with continued vigor and commitment to a low-risk growth strategy. We will 
continue to focus on increasing core deposits, relationship lending and wealth management opportunities. 
There is profitability when core deposits are strong, loans are priced for credit risk appropriately and revenue 
is diversified. We believe the greatest growth is built on a strong balance sheet and a profitable operating 
model. 

Because we stayed true to balance sheet strength, profitability and growth—in that order, we are now 
well-positioned to capitalize on both internal and external growth opportunities. In January 2011, we formally 
launched a relationship growth model outlined in The Busey Promise—namely Busey to the Fifth Power 
(B5). B5 is our strategic, organic growth initiative that fully leverages the resources of our five lines of business 
to  meet  all  of  our  customers’  needs. Through  this  model,  we  plan  to  increase  customer  satisfaction,  reten-
tion,  profitability  and  growth  by  identifying  and  serving  the  needs  of  our  customers.  B5  is  sustainable  and 
scalable;  it  defines  how  we  will  consistently  meet  our  customers’  needs  regardless  of  line  of  business  and 
increase  the  number  of  services  per  household.  In  addition,  B5  can  be  implemented  in  future  market 
expansion.  

The  theme  of  our  2010  annual  report,  Strong  Foundations,  Growth  with  Promise,  is  very  fitting.  It  shares 
more details about The Busey Promise and our B5 Strategic Initiative. Because of our Pillars’ unprecedented 
loyalty and support, we have a strong foundation on which to grow and fulfill our Promise. We are pleased to 
provide more specifics about our future direction. It is our hope that as you learn more about our strategy, you 
will be as excited as we are about the future of your organization.  

We express our deepest gratitude for your continued support. Thank you for your commitment to and belief 
in one resilient, remarkable organization—Busey!  

VAN A. DUKEMAN
President & Chief Executive Officer, 
First Busey Corporation

04

All relationships begin with The Busey Promise.

{

{

The  Busey  Promise  defines  our  relationships  with  our  4  Pillars—customers, associates, communities and 
shareholders. It is our organization’s compass. It gives life to our business model and holds us accountable to 
our 4 Pillars. It defines the range of business we pursue, the type of organization we are, and the nature of 
our economic and non-economic contributions.

The following is a summary of what The Busey Promise means to us as an organization and to each of our 
4 Pillars. using the Promise as our guide, we embrace a strategy that stands the test of time and supports 
Busey’s continued success. 

We embrace and consistently fulfill The Busey Promise to our 4 Pillars: Customers, 
Associates, Communities and Shareholders... 

We are customer-centric and organizationally aligned to anticipate and exceed the needs of our customers. 
We commit to recruiting and retaining the best and brightest associates. We partner with our customers 
and associates in support of our communities. By exceeding the needs of our customers through the efforts 
of talented associates and strengthened communities, our shareholders are rewarded with the sustained 
financial results and profitability they expect from Busey.

We fulfill our Promise through shared resources, behaviors and common goals that clearly define who we 
are as an organization. Regardless of the situation, we are committed to a relationship culture guided by 
The Busey Promise.

We are as strong as the relationships
we have with our Pillars.

{

05

The Busey Promise: To Our Customers.

Our  customers  are  the  core  of  everything  Busey.  We  operate  multiple  business  units; 
however,  we  serve  our  customers  as  One  Busey. We  are  premier  service  providers  in 
our  markets  because  we  fulfill  our  Promise  as  defined  in  our  core  values.  We  are: 
knowledgeable,  trustworthy,  friendly,  responsive,  community-minded  and  customer-
centric. 

At Busey, we treat every customer 
as  we  would  like  to  be  treated.

{

The Busey Promise: To Our Associates.

Our product is service. As the primary driver of service, associates deliver our competitive 
advantage—The Busey Promise. We exhibit positive attitudes that make Busey a great 
place  to  work  and  conduct  financial  business.  We  flourish  because  our  environment 
supports  empowerment,  customer-centricity,  collaboration,  and  the  convenience  to 
fulfill identified needs. We recruit and retain the best and brightest associates—associates 
who are positive, determined, thoughtful, resilient and humble. We provide them with the 
knowledge and resources they need to succeed at Busey, allow them to be responsible 
and accountable, and reward them accordingly.

Our associates make Busey. . .Busey. 
Because  of  this,  we  remain  Busey.

{

06

 
The Busey Promise: To Our Communities.

We  are  a  premier  financial  services  organization  working  together  with  our 
communities  to  strengthen  and  advocate  for  youth,  economic  development, 
health and wellness, education and the arts. We are responsible stewards providing 
leadership in financial education and sustainability practices within our communities.  
We  Promise to bridge needs by providing financial, social and human capital. 

Being a community financial services 
organization means being a good corporate 

neighbor—partnering for purpose and progress.{

The Busey Promise: To Our Shareholders.

We  believe  our  long-term  value  is  rooted  in  a  low-risk  financial  practice,  and  we 
Promise  our  shareholders  the  highest  level  of  stewardship  over  their  company—
stewardship  built  on  the  values  of  core  deposit  funding,  risk  mitigation,  a  strong 
capital position, diversified revenue streams and delivering long-term returns. 

Our priorities are balance sheet strength, 

profitability  and  growth—in  that  order.{

07

Pam Huffman
Teller

Danny Mitchell
Customer Service Representative

Sarah Daniel
Personal Banker

{

Building relationships through     .

{

Busey to the Fifth Power (B5) is a relationship sales model that leverages the power of our five business 
lines – retail, mortgage, business, cash management, and wealth management – in support of meeting 
our customers’ needs as One Busey  and increasing household services and retention.

The B5 model unites us as One Busey to increase our services per household and offers customers the 
full resources of Busey and its people – resulting in:

  • A customer-centric culture; 
  • Associates who operate in a simplified business model;  
  • Associates who are rewarded for building relationships and doing what is right for our customers;
  • Shareholders who invest and prosper with us.

By  increasing  services  per  household,  we  strengthen  our  market  position  and  increase  value  to  our 
4 Pillars. A customer with multiple services has a stronger connection to Busey. This deep relationship 
is what makes Busey a premier provider of financial services. Throughout this report, you see photos of 
“associates in action” serving our Pillars’ needs. To give you a flavor of this service and showcase what the 
B5 initiative is about, we asked associates from our five lines of business to share their thoughts on this 
organic growth initiative. Here is what they are saying...

Kelli Hill
Branch Manager

Matthew Danbury
Mortgage Originator

09

Janet Ladron
Personal Banker

Sarah Daniel
Personal Banker

Corey Kallembach
Teller

Antonia Dietrich
Customer Service
Representative

Brad Bengtson
Mortgage Originator

RETAIL.
“I  don’t  really  do  anything  all  that  unusual,”  says  Antonia 
dietrich, a customer service representative in Champaign, 
Illinois.  “I  just  look  at  the  customer’s  relationship  and  see 
where there are gaps, or listen to the customer.” B⁵ is about 
being aware of opportunities to strengthen relationships 
with our customers—not selling a product for the sake of 
selling. “I had a customer come in the other day asking for 
a letter of verification. I know those are used for mortgages, 
so  I  asked  if  he  had considered  opening  his  mortgage  with 
us.  He  hadn’t,  and  I  was  able  to  have  him  sit  down  with  a 
mortgage  originator 
listening  and 
asking  the  question  meant  opening  a  home  mortgage 
Busey  wouldn’t  have  had  otherwise,  and  I  owe  that  to  the 
B⁵ initiative.”  

immediately.  Simply 

MORTGAGE.
Many customers visit us for a mortgage, not having any 
other  products  with  Busey.  Our  Mortgage  Relationship 
Pack, a sales tool designed to help our associates value 
package B⁵, aims to change all that. “Before the relation-
ship packs I, of course, knew about the products we offered 
through  retail,”  says  Mortgage  Originator  Brad  Bengtson, 
“and  I  knew  some  of  the  benefits,  but  I  didn’t  have  the  in-
depth  knowledge  necessary  to  showcase  the  value  of 
those products. Now I know what the benefits of the main 
products  are,  how  the  products  can  effectively  meet  my 
customers’  needs  and  who  I  can  have  my  customers  talk 
to when they’re ready to open a new product. Best of all, it’s 
all organized right there for my customer and I to reference 
together.”  

This  is  B⁵—engaged  associates  becoming  aware  of 
customer  needs  and  making  connections  to  take 
advantage of opportunities. 

This  is  B⁵—better  awareness  of  the  benefits  of  our 
products,  and  consistent,  clear  services  that  meet  our 
customers’ needs. 

11

Jeff Troxell
Business Banker

Briggett Carter
Cash Management 
Sales Representative

Vanessa Levan
Financial Advisor

WEALTH MANAGEMENT.
Our  wealth  management  customers  know  the  value 
of a strong relationship and trusted advice. B⁵ offers us 
the  opportunity  to  discuss  our  value  proposition  with 
customers  who  may  not  be  aware  of  the  services  we 
offer.  “It was only a few days after the B⁵ initiative started 
that  wealth  management  received  a  great  referral  from 
Jason  Van  Antwerp,  a  branch  manager  in  Champaign,” 
says Financial Advisor Vanessa Levan. “It was very exciting. 
Just a few days out of the gate, and we have a multi-million 
dollar referral in the market I know best. B⁵ showcases the 
value  of  our  services  by  allowing  us  the  opportunity  to 
develop new relationships.” 

This  is  B⁵—increasing  awareness  in  our  communities, 
with  our  customers  and  among  our  associates  of  the 
services we offer and the value of these services.       

BuSINESS. 
Business  banking  is  about  building  relationships.  When 
Busey  funds  a  customer’s  loan  for  a  new  location,  or 
opens  a  new  business’  first  account,  we  begin  building  a 
successful  relationship.  B⁵  helps  us  enhance  our  relation-
ships. “I’ve worked with most of my customers for several years,” 
says  Jeff  Troxell,  Business  Banker  in  Champaign,  Illinois, 
“and many of them work with other areas of the bank. The B⁵ 
initiative  allows  me  to  expand  our  relationship  by  referring 
customers  directly  to  our  associates  to  make  sure  all  of  their 
financial needs are met.”  In this way we meet business needs 
and explore customers’ other needs as well.

This  is  B⁵—one  relationship  builds  many  across  Busey’s 
comprehensive range of financial services. 

CASH MANAGEMENT. 
“Almost  all  business  customers  can  benefit  from  at  least  one 
cash  management  service.  The  best  thing  about  B⁵  has  been 
the  increased awareness of the services we offer,” according to 
Briggett Carter, a cash management representative in Peoria, 
Illinois. “Our services offer time and cost saving benefits to our 
business customers—increasing their efficiency and streamlin-
ing their operations. Now that all of our associates understand 
our  service  offerings,  we  are  top  of  mind  when  a  customer 
expresses frustration because of a manual process.” 

This  is  B⁵—keeping  all  associates  aware  of  opportunities 
outside of their line of business, and filling needs that may 
not have been filled in the past.  

12

{

Service Leaders.

{

ExECuTIVE MANAGEMENT

Daniel P. Daly
Executive Vice President, West Region President 
Busey Bank

Van A. Dukeman
President & Chief Executive Officer
First Busey Corporation

Donna R. Greene
President & Chief Executive Officer
Busey Wealth Management

Howard F. Mooney II
President & Chief Executive Officer
FirsTech, Inc.
Executive Vice President, Cash Management
Busey Bank

Robert F. Plecki
Executive Vice President & Chief Credit Officer
First Busey Corporation

Christopher M. Shroyer
President & Chief Executive Officer
Busey Bank

Barbara J. Harrington
Executive Vice President & Chief Risk Officer
First Busey Corporation

N. John Waddock, Jr.
Executive Vice President, Business Banking
Busey Bank

Gary L. Jackson
Executive Vice President, Mortgage Banking
Busey Bank

Nancy E. Weimer
Executive Vice President, Retail Banking
Busey Bank

Leanne C. Kopischke
Executive Vice President & Chief Information Officer
First Busey Corporation

David B. White
Executive Vice President & Chief Financial Officer
First Busey Corporation

BOARd OF dIRECTORS, FIRST BuSEy CORPORATION

Joseph M. Ambrose
President & Chief Executive Officer
Horizon Hobby, Inc.

David J. Downey 
President 
The Downey Group, Inc.

Van A. Dukeman
President & Chief Executive Officer
First Busey Corporation

Dr. David L. Ikenberry
Professor of Finance
Dean of the Leeds School of Business
University of Colorado

E. Phillips Knox 
Attorney
Tummelson, Bryan & Knox, LLP

13

V. B. Leister, Jr. 
Chairman
Carter’s Furniture, Inc.

Gregory B. Lykins
Chairman
First Busey Corporation

August C. Meyer, Jr. 
Chairman
Midwest Television, Inc.

George T. Shapland 
President
Shapland Management Company

Thomas G. Sloan
Chief Executive Officer
Sloan Implement Company

CORPORATE PROFILE.
First Busey Corporation is a $3.6 billion financial holding company headquartered in Champaign, Illinois. Busey Bank, 
First  Busey  Corporation’s  wholly-owned  bank  subsidiary,  also  headquartered  in  Champaign,  Illinois,  has  thirty  full-
service  and  four  teller  service  branches  serving  downstate  Illinois,  a  commercial  service  branch  in  Indianapolis, 
Indiana, and seven full-service branches serving southwest Florida. Busey Bank had total assets of $3.6 billion as of 
december 31, 2010.

Busey Wealth Management is a wholly-owned subsidiary of First Busey Corporation. Through Busey Trust Company, 
Busey Wealth Management delivers trust, asset management, retail brokerage and insurance products and services. 
As of december 31, 2010, Busey Wealth Management had approximately $3.5 billion in assets under care. 

First Busey Corporation owns a retail payment processing subsidiary, FirsTech, Inc., which processes over 28 million 
transactions per year through online bill payments, lockbox processing and walk-in payments through its 3,100 agent 
locations in 38 states. 

Busey provides electronic delivery of financial services through our website, www.busey.com.

SHAREHOLdER INFORMATION.
Corporate Headquarters    
First Busey Corporation, 100 W. university Ave., Champaign, Illinois 61820, 217.365.4500.  Visit Busey’s website at 
www.busey.com.    

Annual Meeting    
The Annual Meeting of Shareholders of First Busey Corporation will be held on Tuesday, May 17, 2011, at 6:30 p.m. 
at Busey Bank, 100 W. university Ave., Champaign, Illinois.  

First Busey Corporation Common Stock    
First Busey Corporation Common Stock is listed on the Nasdaq Global Select Market under the symbol BuSE.  

Annual Report on Form 10-K    
A copy of the Annual Report on Form 10-K filed with the Securities and Exchange Commission can be found at 
www.busey.com.

FORWARd-LOOKING STATEMENTS.
The information in this report may contain certain forward-looking statements within the meaning of Section 27A of the Securities Act, and 
Section 21E of the Securities Exchange Act of 1934, as amended. These may include statements as to future financial and operating results, cost 
savings, enhanced revenues and the accretion/dilution to reported earnings that may be realized as well as any other statements regarding 
future results or expectations. First Busey intends such forward-looking statements to be covered by the safe harbor provisions for forward-looking 
statements contained in the Private Securities Litigation Reform Act of 1995 and is including this statement for purposes of these safe harbor 
provisions. Forward-looking statements, which are based on certain assumptions and describe future plans, strategies, and expectations of First 
Busey are generally identified by the use of words such as “believe,” “expect,” “intend,” “anticipate,” “estimate,” or “project” or similar expressions. 
First Busey’s ability to predict results, or the actual effect of future plans or strategies, is inherently uncertain.  

Member FdIC

 
First Busey Corporation
100 W. university Ave.
Champaign, IL 61820
217.365.4500
busey.com | NASdAQ: BuSE

Busey 2011 | All Rights Reserved