Quarterlytics / Financial Services / Banks - Regional / First Busey Corporation

First Busey Corporation

buse · NASDAQ Financial Services
Claim this profile
Ticker buse
Exchange NASDAQ
Sector Financial Services
Industry Banks - Regional
Employees 1001-5000
← All annual reports
FY2012 Annual Report · First Busey Corporation
Sign in to download
Loading PDF…
FOUNDATION  
FOR GROWTH

2012 Annual Report 

First Busey Corporation

 
Our Vision

Our vision is to be the premier provider of financial solutions 
through a customer-centric, low-risk growth strategy and 
consistent execution of the Busey Promise.

Letter to Shareholders.

Our organization successfully established  
a foundation for growth and future profitability in 
2012, and we are proud of the transformational 
improvements executed by our associates. 

We delivered $22.4 million in net income for the year ended December 31, 2012,  
and net income available for common shareholders of $18.7 million, or $0.22 per fully  
diluted common share. We maintained a stable quarterly dividend of $0.04 per share, 
consistent with recent years, providing an average annual yield of over 3%. In addition,  
we responded to tax uncertainty at the end of 2012 on behalf of our shareholders by 
accelerating payment of our first quarter 2013 dividend to December 2012 and paying  
an additional $0.04 per share for a combined payment of $0.08 per share. 

We continued our highly positive momentum in credit 
quality, and our capital levels were among the best in 
banks of similar size. As of December 31, 2012, we 
remained well-capitalized, exceeding regulatory standards 
with a Tier I Capital ratio of 17.34%. Additionally, our loan 
portfolio expanded for three consecutive quarters to finish 
2012, growing more than $38 million in the fourth quarter 
alone. While we were adding to our volume of quality 
loans, our non-performing loans declined approximately 
34% to $25.4 million at December 31, 2012 from $38.5 
million at December 31, 2011—demonstrating again our 
commitment to balance sheet strength as a priority. 

That decline resulted in an improvement in non-performing 
assets, which were down to 1.39% of loans and other  
non-performing assets. This shows a marked improvement 
in that ratio—down from 2.28% at December 31, 2011 and 
3.26% at December 31, 2010. Thanks to the focus and 
dedicated efforts of our special assets and commercial 
teams in the past five years, these numbers have 
normalized to what we believe is a sustainable level. 

We also made gains in other areas—improving fee income, 
exclusive of securities and private equity investment fund 
gains and losses, by 5% year-over-year—in large part 
due to strong results from our wealth management and 
residential mortgage teams. In addition, we completed  
a core system conversion to support the developing  
product needs of our customers and the metrics  
needed to dynamically manage a growing business.

We believe we are positioned for growth, with favorable 
loan trends and our past credit issues largely managed. 
At December 31, 2012, we did not hold any brokered 

certificates of deposit, and we expect to support 
continued asset growth through our solid and efficient 
platform of core deposits. However, the financial services 
industry continues to experience challenging times; we 
face headwinds in a slow-growth economy, compression 
in net interest margins and an uncertain regulatory 
environment. These are all reasons it is more important 
than ever to provide our customers and shareholders with 
the greatest value possible. This year, and into the future, 
we intend to do this by consistently focusing on three 
major priorities: (1) continuously working toward low-risk, 
profitable growth—both organic and, potentially, through 
strategic acquisitions; (2) providing premier customer 
service; and (3) minimizing expenses where possible.

As we continue growing through 2013 and beyond, we 
will rely on our integrated teams of Commercial Banking 
professionals to provide superior, timely customer 
service—both in support of our existing relationships and 
while building new partnerships. We expect to increase 
our emphasis on lending that qualifies under the Small 
Business Lending Fund (SBLF), which offers our  
customers a low-cost funding opportunity while helping 
Busey decrease preferred dividend expense. Finally, we 
will strive to expand our middle market loan offerings—
capitalizing on our size and ability to thrive where small 
banks lack capability and big banks lack commitment.

In our retail bank, we have progressed in our relationship 
sales initiative, B5. That initiative defines a target of five 
services per household, which we exceeded in late 2012. 
In 2013, we will focus on continuing to grow relationships 
while expanding referrals to other lines of business and 
maximizing our loan growth efforts. Our mortgage gains 

Busey. Your Dream. Our Promise.

 
grew by 14.5% in 2012 and, while future growth 
will be influenced by macro factors in the housing 
market, our opportunities to grow will be aided 
by referrals from other lines of business and our 
competitive mortgage offerings. 

Busey Wealth Management is focusing on 
increasing penetration in our downstate  
Illinois markets while monitoring expenses.  
In addition, in late 2012 Busey welcomed  
Trevett Capital Partners—a strong team of  
wealth management professionals focused  
on helping high net worth clients in southwest 
Florida enhance and preserve their financial 
future. Going forward, Trevett will provide an 
additional source of revenue, building value for 
shareholders while helping to counter the cyclical 
nature of our core banking business and further 
diversifying our income. We encourage you to  
visit www.trevettcapitalpartners.com for  
more information.

As we commit to these new initiatives, it is 
important that we continue differentiating  
Busey. We do this by remembering our  
product is service and demanding more of 
ourselves than our competitors can deliver. 

In August 2012, we joined over 700 companies 
worldwide by launching the Net Promoter® 
System (NPS) to garner specific, tangible and 
immediate input on our customers’ experiences 
with Busey. Sent to all customers via email, our 
survey is designed to gather feedback that will 
aid Busey in improving customer relationships. 
We elicited a strong response rate—which yielded 
several positive recommendations for Busey 
posted by customers to their individual social 
media pages. Information shared by customers 
with friends and family enhances Busey’s 
reputation for premier customer service in the 
most relevant and authentic way possible.

As of March 1, 2013, Busey had an NPS score of 
31.9—representing the percentage of responding 
Busey customers who would recommend the 
organization to their friends and family minus 
the percentage who would not—nearly double 

the average for the financial services industry 
according to the Satmetrix 2012 U.S. Banking 
Benchmarks study. Receiving detailed, actionable 
feedback through NPS helps us remedy service 
issues, refine our systems to address any recurrent 
customer pain points and quantify customer 
service improvement over time. We will continue 
to use this responsive and personal engagement 
to further differentiate Busey—strengthening our 
ability to serve and build solid, lasting relationships 
with our customers. NPS gives us insight into our 
customers’ wants and needs—allowing us to deliver 
on our promise of a premier customer experience. 

As we continue to focus on low-risk, profitable 
growth, and improving our customer service, it is 
important that we contain expenses. In late 2012 
and early 2013, we streamlined our branch footprint 
by closing four full service and three limited 
service locations to account for reduced “brick 
and mortar” transaction volume and increased 
demand for online and mobile servicing options. 
The closed locations had experienced declining 
foot traffic in recent years, and most had multiple 
other branches and ATMs within three miles. 
Additionally, nearly all customers impacted by 
the closures had used another Busey location 
previously. Between our branch optimization and 
other efficiency initiatives, we anticipate savings  
of more than $2 million annually.  

Looking to 2013 and beyond, I am optimistic about 
the future. Through accelerating loan growth, 
enhanced customer service and expense control, 
we strive to increase profitability. With the support 
of our shareholders, we remain a proud part of our 
communities and, as we have done for more than 
145 years, continue to build strong partnerships 
with our customers, associates, communities  
and shareholders. As always, thank you for  
your support and guidance.

VAN A. DUKEMAN, CFA
President & Chief Executive Officer
First Busey Corporation

Our history of successfully serving our communities provides a  
unique opportunity to “Out-Big the Smalls and Out-Small the Bigs”  
by offering customers outstanding service through the Busey Promise.

 
 
Service Leaders.

Executive Management

Van A. Dukeman
President & Chief Executive Officer
First Busey Corporation

Barbara J. Harrington
Executive Vice President & Chief Risk Officer
First Busey Corporation

Leanne C. Kopischke
Executive Vice President & Chief Information Officer
First Busey Corporation

Howard F. Mooney II
President & Chief Executive Officer
FirsTech, Inc.

Robert F. Plecki
Executive Vice President 
Chief Operating Officer & Chief Credit Officer
First Busey Corporation

John J. Powers
Executive Vice President & General Counsel
First Busey Corporation

Christopher M. Shroyer
President & Chief Executive Officer
Busey Bank

David B. White
Executive Vice President & Chief Financial Officer
First Busey Corporation

First Busey Corporation Board of Directors

Joseph M. Ambrose
President & Chief Executive Officer
Horizon Hobby, Inc.

David J. Downey
President
The Downey Group, Inc.

Van A. Dukeman
President & Chief Executive Officer
First Busey Corporation

Stephen V. King
Founding Partner
Prairie Capital, L.P.

E. Phillips Knox
Attorney
Tummelson, Bryan & Knox, LLP

V.B. Leister, Jr.
Chairman
Carter’s Furniture, Inc.  

Gregory B. Lykins  
Chairman
First Busey Corporation

August C. Meyer, Jr.
Chairman 
Midwest Television, Inc.

George T. Shapland
President
Shapland Management Company

Thomas G. Sloan
Chief Executive Officer
Sloan Implement Company

Corporate Profile

First Busey Corporation is a $3.6 billion financial holding company headquartered in Champaign, Illinois. Busey 
Bank, First Busey Corporation’s wholly-owned bank subsidiary, is headquartered in Champaign, Illinois and 
has thirty full service and two limited service banking centers serving Illinois, a full service banking center in 
Indianapolis, Indiana, and seven full service banking centers serving southwest Florida. Busey Bank had total 
assets of $3.6 billion as of December 31, 2012.

Busey Wealth Management is a wholly-owned subsidiary of First Busey Corporation. Through Busey Trust 
Company, Busey Wealth Management provides asset management, investment and fiduciary services to 
individuals, businesses and foundations. As of December 31, 2012, Busey Wealth Management managed 
approximately $4.2 billion in assets.

Through Busey Bank, First Busey Corporation owns a retail payment processing subsidiary, FirsTech, Inc.,  
which processes over 22 million transactions per year including online bill payments, lockbox processing  
and walk-in payments at its 3,100 agent locations in 38 states. 

In addition, Trevett Capital Partners, a wealth management division of Busey Bank, provides asset management, 
investment and fiduciary services to high net worth clients in southwest Florida.

Busey Bank also provides electronic delivery of financial services through its website, www.busey.com.

Shareholder Information

Corporate Headquarters
First Busey Corporation, 100 W. University Ave., Champaign, Illinois 61820, 217.365.4500. Visit Busey’s website 
at www.busey.com.

Annual Meeting
The Annual Meeting of Shareholders of First Busey Corporation will be held on Wednesday, May 22, 2013,  
at 6:30 p.m. at Busey Bank 100 W. University Ave., Champaign, Illinois, 61820.

First Busey Corporation Common Stock
First Busey Corporation Common Stock is listed on the NASDAQ Global Select Market under the symbol BUSE. 

Annual Report on Form 10-K
A copy of the Annual Report on Form 10-K filed with the Securities and Exchange Commission can be found  
at www.busey.com. 

Stock Transfer Agent
Computershare, P.O. Box 43006; Providence, RI 02940-3006, 866.392.9220. The transfer agent can be 
accessed at www.computershare.com/investor. 

Forward-Looking Statements

This document may contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 with respect to 
the financial condition, results of operations, plans, objectives, future performance and business of the Company.  Forward-looking statements, 
which may be based upon beliefs, expectations and assumptions of the Company’s management and on information currently available to 
management, are generally identifiable by the use of words such as “believe,” “expect,” “anticipate,” “plan,” “intend,” “estimate,” “may,” “will,” 
“would,” “could,” “should” or other similar expressions.  Additionally, all statements in this document, including forward-looking statements, speak 
only as of the date they are made, and the Company undertakes no obligation to update any statement in light of new information or future events. 
A number of factors, many of which are beyond the ability of the Company to control or predict, could cause actual results to differ materially from 
those in its forward-looking statements.  These factors include, among others, the following: (i) the strength of the local and national economy; (ii) 
changes in state and federal laws, regulations and governmental policies concerning the Company’s general business (including the impact of 
Basel III and the Dodd-Frank Wall Street Reform and Consumer Protection Act and the extensive regulations to be promulgated thereunder); (iii) 
changes in interest rates and prepayment rates of the Company’s assets; (iv) increased competition in the financial services sector and the inability 
to attract new customers; (v) changes in technology and the ability to develop and maintain secure and reliable electronic systems; (vi) the loss of 
key executives or employees; (vii) changes in consumer spending; (viii) unexpected results of acquisitions; (ix) unexpected outcomes of existing or 
new litigation involving the Company; (x) the economic impact of any future terrorist threats or attacks; and (xi) changes in accounting policies and 
practices.  These risks and uncertainties should be considered in evaluating forward-looking statements and undue reliance should not be placed 
on such statements.  Additional information concerning the Company and its business, including additional factors that could materially affect the 
Company’s financial results, is included in the Company’s filings with the Securities and Exchange Commission. 

Member FDIC  

 
Busey 2013  |  All Rights Reserved

First Busey Corporation
100 W. University Ave.
Champaign, IL 61820
217.365.4500
busey.com  |  NASDAQ: BUSE

FOR GROWTH