2019
Annual Report
SERVICE EXCELLENCE in Everything WE DO
Busey.
SERVICE EXCELLENCE in
Everything WE DO.
At Busey, we are dedicated to preserving
a legacy of associate excellence, customer
service, community involvement and
expanding shareholder value.
Through a steadfast commitment to
unwavering support of balance sheet
strength, profitability and growth—in
that order—Busey remains a strong,
independent financial organization.
It is because of your trust in us
that we are here today.
2019 ANNUAL REPORT Dear Fellow Shareholders
With an expanded footprint and capabilities, Busey continues to implement a
disciplined, sustained approach toward growth. Remaining focused on vitality
and longevity, Busey has grown over 150% during the last five years—from $3.7
billion to $9.7 billion in assets—by executing on a sequence of strategic plans,
resulting in successful, intentional growth for your organization. Building on critical
organizational accomplishments in the recent years, Busey’s key priorities in 2019
included improving technology platforms, leveraging growth and managing risk.
Corporate Update & Strategy
With a shared legacy and vision dating back
150 years, Busey acquired The Banc Ed
Corp. and its wholly-owned bank subsidiary,
TheBANK of Edwardsville (TheBANK)
on January 31, 2019 and finalized the
TheBANK merger with and into Busey
Bank in October of 2019. The partnership
significantly expanded our presence in the
St. Louis MO-IL MSA, adding 16 branches to
the St. Louis metro area—bringing Busey’s
overall banking locations to 88 across four
states—and increasing the associate base
to more than 1,600 associates.
In August 2019, a preeminent wealth
management firm in Fort Myers, Florida,
Investors’ Security Trust Company (IST),
was merged with and into the wealth
management division of Busey Bank.
Together, IST and Busey expanded the
strong foundation of financial expertise,
benefitting clients through comprehensive
personal, business and wealth management
product offerings and integrated service
models. The depth and strength of Busey’s
wealth management division continues
to set us apart amongst peers. With
approximately $9.7 billion assets under
care for institutional and individual clients
at December 31, 2019, the combined
Busey Wealth Management franchise
now includes more than 140 investment,
advisory and planning professionals.
As Busey continues to pursue partnerships
with those best positioned to build upon
your organization’s strong heritage, we
continue to exercise diligence regarding
future M&A opportunities. As we approach
the $10 billion asset size threshold,
we continue to analyze the financial,
operational and regulatory implications
of passing this significant milestone.
Thoughtful and strategic consideration
to building and maintaining sustainable,
efficient and scalable operating models
across the organization remains a primary
focus of leadership. By leveraging a client-
centric and risk-balanced approach, we
are positioned to grow throughout Illinois,
Indiana, Missouri, Southwest Florida and
contiguous to our current footprint.
Partnering with Jack Henry and
Associates to update our core operating
software was driven by a commitment
from Busey to position the organization
for future growth. By leveraging a new
core operating system and enhancing
overall systems infrastructure including
digital strategy, data architecture,
enhanced automation and customer
relationship management software,
Busey now provides a comprehensive,
best-of-suite product set, allowing us
to serve customers more efficiently and
effectively today and for years to come.
More than 97 core and ancillary systems
were converted in October 2019—
making this transition the largest in your
organization’s storied history.
Another landmark project, the
implementation of Busey’s new eBank
system was completed in January 2020,
offering increased functionality along with
up-to-the-minute account information
Service Excellence in Everything We Do to 111,000 online banking users and 24,000 active bill pay
users. Isolating the core conversion in October from the
launch of a new online banking platform and mobile app
and staggering the timelines for these two critical projects
allowed us to mitigate customer impact and provide focused
training and communication to support greater adoption by
customers and associates.
a steady return to stockholders through dividends. In 2019,
we increased quarterly dividends from $0.20 to $0.21 and
further increased our dividend to $0.22 on January 31,
2020 to stockholders of record as of January 24, 2020—
continuing an uninterrupted history of paying dividends to
common stockholders since the bank holding company was
organized in 1980.
Modifications and enhancements to technological infrastructure
through partnerships with Jack Henry created focused
specializations on systems that are integral to Busey’s scale.
Similarly, increased regionalization across business lines and
departments supports specialization that, in turn, promotes
and supports organic growth. Leveraging a regional operating
model whereby all business lines work cohesively to grow
deepened customer relationships—further strengthening
Busey’s service model of delivering best-in-class banking and
wealth management services to our Pillars—associates,
customers, shareholders and communities. This strategic
focus on regionalization further positions Busey for success
by improving operating efficiency while supporting local
leadership and decision-making.
Operating in a highly-competitive environment, the positive
attitude and perseverance of Busey associates continues
to be paramount and unmatched. Associates across Busey
showcased versatility and unwavering support of one another
and customers throughout the last year as we assumed the
aforementioned critical projects and priorities.
As we reflect on 2019, the organization is incredibly grateful
for your trusted relationship and the opportunity to serve your
unique financial needs for generations.
Capital Strength & Earnings
Through prior acquisitions and organic growth, Busey
established a solid foundation to maintain steady performance
into the future. We are pleased to report another strong
year of financial results and, as importantly, the value the
organization delivered to its Pillars.
With an earnings increase of 4% from 2018 to 2019, Busey’s
net income available to common stockholders was $103.0
million for the year-ended December 31, 2019, or $1.87 per
diluted common share. Adjusted earnings1 was $118.4 million
or $2.15 per diluted common share. Return on average assets
and return on average tangible common equity were 1.09%
and 12.64% respectively. Based on adjusted net income1,
return on average assets was 1.25% and return on average
tangible common equity was 14.54%. Our strong capital
levels, coupled with our earnings, have allowed us to provide
The efficiency ratio at year-end December 31, 2019, was
61.29% compared to 56.16% at 2018 year-end. Focused
on expense discipline, the company was influenced by
acquisition expenses and other restructuring costs, resulting
in an adjusted efficiency ratio1 of 56.35% and 54.49%, for
the years ended December 31, 2019 and 2018, respectively.
During 2019, First Busey incurred $20.1 million in pre-tax
non-recurring expenses relating to acquisitions and other
restructuring costs.
During 2019, First Busey purchased 943,396 shares of its
common stock at an average price of $25.75 per share
for a total of $24.3 million under the Company’s stock
repurchase plan.
As of December 31, 2019, the Company remained well-
capitalized, exceeding regulatory standards with a Tier 1
Capital ratio of 12.49%. Tangible book value per common
share was $15.46 at December 31, 2019—up from $14.21 at
December 31, 2018.
Another indicator of balance sheet strength is Busey’s
tangible stockholders’ common equity1 (TCE), which increased
to $864.6 million at December 31, 2019—an increase of 23%
over $703.0 million at prior year-end. TCE represented 9.26%
of tangible assets at December 31, 2019, compared to 9.49%
the preceding year. As we observe the present business cycle
expansion of over 10 years, capital strength, conservative
underwriting and an efficient operating model should put us in
good stead for inevitable economic downturn at some point.
By remaining focused on effectively managing resources,
Busey can continue to serve customers’ needs, reward
associates for growth and provide returns to you, Busey’s
valued shareholders.
Leadership
With a commitment to service excellence and quality growth,
Busey added talent to its leadership team. We conducted a
national search for two key executive leadership positions—
Chief Financial Officer (CFO) and Chief Risk Officer (CRO).
Engaging nationally ranked firms in executive talent
1 A Non-GAAP financial measure, see Non-GAAP financial information in the
Company’s 2019 Annual Report on Form 10-K for a reconciliation.
2019 ANNUAL REPORT
placement and management assessment, a countrywide
search was conducted to fill these critical roles.
In July, after careful deliberation and consideration of top
candidates, Jeff Jones was selected as FBC’s new CFO. Jeff
has more than 20 years of experience in investment banking
and financial services—most recently serving as Managing
Director and Head of U.S. Depository Investment Banking for
Stephens Inc.
A natural cultural fit, Jeff possesses a strong corporate finance
acumen, deep banking industry knowledge, understanding
and expertise and a drive for the results necessary for a
growing, publicly traded financial services organization.
Pursuing similar efforts and recruiting processes necessary
to fill the key role of CRO, Busey conducted a search in
preparation of Barb Harrington’s well-deserved retirement at
the end of 2019. At the culmination of this important process,
we were able to attract the talented and highly qualified
Monica Bowe as FBC’s new CRO.
Monica previously served with KeyBank as Senior Director
of Operational Risk Program Management. A Certified Public
Accountant, Monica joined Busey in January 2020 with nearly
25 years of financial leadership experience, including a 16-
year tenure with KeyCorp.
Monica is a financially-oriented leader who fosters an open,
performance-driven culture. Her experience with mergers
and aquisitions due diligence, effective navigation of key risk
areas and dedication to continuous improvement is ideal in
helping Busey continue to build upon our enterprise-wide risk
management strategy.
In September, Busey announced the appointment of Ms.
Karen Jensen to the First Busey Corporation Board of
Directors. As a previous director of Busey Bank since
March 2018 and South Side Trust & Savings Bank of Peoria
since June 2011, Karen is President & Chief Executive
Officer of Farnsworth Group, Inc., a national full-service
engineering, architecture and survey firm. Her extensive
consulting experience and the knowledge acquired in
growing Farnsworth Group, Inc. both organically and through
acquisitions will continue to provide insightful contributions
to Busey. Karen’s appointment brought the Busey board of
directors to 11 members.
We are excited about these additions to our leadership
team and board; they have already had a positive impact
on our organization.
Service Excellence in Everything We Do Best-In-Class Teams
Our pursuit to attract and retain the best and brightest
associates remains constant—individuals who are
committed to Busey’s Promise to our Pillars. Across the
organization, a deliberate approach to talent management
has built high-performing, knowledgeable and accountable
teams. To support the needs of a growing organization, we
continue to implement best-in-class talent management and
development practices.
Driven by positive and engaged associates, Busey’s
achievements in 2019 were unmatched. Showcasing this
engagement is an 84% participation rate in our latest
Associate Engagement Survey that resulted in a company-
wide score of 4.13 out of 5. This survey helps to gauge
progress and trajectory, determining focus areas for 2020
and beyond.
Honest and timely feedback from associates has resulted
in meaningful change across Busey. By continuing to
engage associates with improved benefits packages,
including a robust wellness program, and increased training
& development opportunities, Busey supports a healthy,
progressive work environment that promotes morale,
comradery and productivity.
We are deeply humbled to be consistently recognized as a
Best Place to Work. 2019 marked the first year that Busey was
recognized as a Best Place to Work across the organizational
footprint—in Illinois, St. Louis, Indiana and Florida. Similarly,
Busey is honored to be among the Best Banks to Work For
in the U.S. by American Banker since 2016 and a Best Place
to Work in Money Management by Pensions and Investments
since 2018.
Additionally, Busey was one of only five banks in Illinois
to be named by Forbes and Statista a 2019 Best-In-State
Bank—based solely on exceptional customer experiences.
Recognized among the 2018 inaugural class, it was the
second consecutive year Busey received the award.
Underscoring an outstanding customer experience is our
Net Promoter Score® (NPS). For calendar year 2019, Busey’s
NPS was 50.7—an increase from 45.3 in 2018. This continues
an upward trajectory in NPS performance and is nearly 17
points higher than the industry standard of 34. It is truly the
customer-centric and collaborative approach of Busey
associates that help to differentiate our culture and exceed
the needs of customers.
We are grateful for these third-party accolades that help
showcase Busey’s unique advantage to those outside of our
organization while bringing a sense of pride to the associates
working diligently each day to serve one another and Busey’s
Pillars. Providing unwavering guidance, leadership and
support, we continue to build best-in-class teams that seek to
build upon this remarkable organization.
Global Environment
As this report is finalized, we continue to face a challenging
and unprecedented global environment. Prolonged market
volatility and economic and social uncertainties resulting
from the coronavirus (COVID-19) concerns put significant
strain on business models and resources. Despite this,
we remain positioned to continue providing the financial
products, services and support our customers rely on while
fully leveraging the organization’s strengths to realize balance
sheet stability, profitability and growth.
As an organization, we have—and will continue—to take
all necessary actions and precautions to minimize risk and
protect the safety and health of our Pillars—associates,
customers, shareholders and communities. The Busey
Board of Directors and executive leadership have the utmost
confidence in our dedicated teams. We will remain focused on
providing service excellence, effectively managing resources
and continued expense discipline to meet our customers’
needs and operate efficiently.
Our people, products, technology and tools reaffirm Busey’s
Promise of doing business and doing good—in this critical
time of need and for years to come.
Summary
Committed to delivering service excellence in every
interaction, associates’ tireless efforts towards critical projects
for the Busey organization resulted in great success in 2019.
From the core conversion in October and the integrations
of TheBANK and IST to increased regionalization and the
online and mobile banking transition in January 2020,
2019 ANNUAL REPORT responsiveness, diligence and discipline allowed for truly
remarkable results.
Because of a strong foundation—resilient associates, loyal
customers, united community support and committed
shareholders—we are in position to continue the
organization’s growth and progress. By remaining efficient,
nimble and responsive, Busey continues to serve customers’
needs, reward associates for growth and provide total value
to you—valued shareholders.
Busey’s leaders are partnering closely to continue
capitalizing on inherent synergies across all lines of business,
offering the highest level of service through comprehensive
financial solutions. To consistently and effectively execute on
Busey’s vision of service excellence, while fully leveraging
the organization’s strengths, we are continuously assessing
processes and efficiencies to evaluate opportunities for
improvement and maximize returns for shareholders.
It is with sincere appreciation that I thank you,
valued shareholders, for your sustained support.
With a renewed focus towards service excellence in
everything we do, Busey is grateful for the opportunity
to continually earn the business of valued customers, based
on the contributions of our talented associates and the loyal
commitment of shareholders.
VAN A. DUKEMAN, CFA
President & Chief Executive Officer
First Busey Corporation
Service Excellence in Everything We Do 2019 Progress for Pillars
The Busey Promise to 4 Pillars
All relationships begin with the Busey Promise. We embrace
and consistently fulfill the Busey Promise to 4 Pillars—
associates, customers, shareholders and communities.
Shareholders
By exceeding the needs of customers through the efforts
of talented associates and strengthened communities,
shareholders are rewarded with the sustained financial
results and profitability they expect from Busey.
Associates
We recruit and retain the best and brightest associates—
serving as Busey’s front-line relationship managers; we
entrust them to be knowledgeable, trustworthy, friendly,
responsive, humble, positive and resilient.
Customers
We are customer-centric and organizationally aligned to
anticipate and exceed the needs of customers. Customers
are the core of everything Busey.
Communities
Being a community financial services organization means
being a good corporate neighbor—partnering for purpose and
progress. We partner with customers and associates in support
of communities, providing support financially and with service
hours, and contributing as active community leaders.
To achieve a vision of service excellence, Busey works tirelessly
to fulfill promises made to the Pillars of your organization.
Associates
Nearly 1,600 associates
with an average tenure of
8.06 years
180 issues of Busey’s internal
eNewsletter Between the Lines,
since 2015
36,800+ training hours
completed in 2019
B
92% engagement in
the B Well health and
wellness program
Over 90 associates featured as Faces of Busey since 2018,
celebrating their stories and talents and, in turn, receiving more than
30,000 reactions and comments on Facebook
More than a dozen recognition programs, including the
Busey Promise Award and Annual Associates’ Meeting
$2.6+ million in
contributions to associate
HSAs since 2015 through B Well
More than 12,000 hours committed to both sales & service and
corporate training programs by 650+ participants
158 associate Service
Milestones recognized in 2019
Top leadership development program, Transform, engages
100+ leaders—58 of which are currently serving as mentors across
the organization
Consistently named employer of choice across organizational footprint
Named 2019 Healthiest Employers in Illinois & St. Louis; American
Heart Association Gold Level Status
Additional recognition includes Best Banks to Work For since 2016,
Association for Talent Development’s BEST Award since 2017, Best
Place to Work in Money Management since 2018, Forbes’ Best-In-
State Banks since 2018
2019 ANNUAL REPORT
2019 Progress for Pillars
Customers
$
Over 180,000 total
households served
80 banking centers
in Illinois, Missouri, Florida
and Indiana
Nearly 60,000 Busey
Mobile App users
Nearly 15,000 customers
surveyed for feedback on
their experience with Busey
50.7 Net Promoter Score®, an increase of nearly 6 points
from 2018, and well above the industry average of 34.0—
reflecting Busey’s commitment to a premier service experience
1 of 5 banks in Illinois named
a Best-In-State Bank—for
a second year by Forbes
and Statista, based solely on
customer opinions (only 2.2% of
all U.S. banks were recognized)
30,000+ surcharge-free
MoneyPass® ATMs
69.4 Net Promoter Score® for FirsTech—celebrating 36 years of
superior payment processing
28 million transactions
processed annually by FirsTech at
4,000 agent locations in 43 states
Growing forward, together,
with the addition of TheBANK
of Edwardsville and Investors’
Security Trust Company in 2019
Communities
$1+ million donated
annually
3 economic seminars
annually
$210,000+ donated through
Pay It Forward Fridays jeans
days since 2015
2 issues of The Pillar
magazine annually
In 2019, associates provided more than 20,000 volunteer hours to
over 450 organizations across Busey’s footprint
4 customer education series
sessions annually
Countless educational articles,
columns and podcasts in our blog,
Money Matters, on busey.com
185,000+ meals since 2012
to area food banks during
Promise a Plate
Busey Illinois Youth Run title sponsor for more than a decade with nearly
1,100 participants and 100+ associate volunteers annually
More than $400,000 gifted
during the United Way
corporate campaign in 2019
10,000+ votes on social media collected and $2,000 donated
through Supplies for Success in the summer of 2019
Associates, customers, shareholders and communities—the Pillars of Busey—will truly shape the future of
the organization. Through invaluable input, these Pillars help make the Busey organization remarkable!
Service Excellence in Everything We Do Service Leaders
Executive Management
Van A. Dukeman
President & Chief Executive Officer
First Busey Corporation
Monica L. Bowe
Chief Risk Officer
First Busey Corporation
Robin N. Elliott
President & Chief Executive Officer
Busey Bank
Jeffrey D. Jones
Chief Financial Officer
First Busey Corporation
Robert F. Plecki
Chief Credit Officer
First Busey Corporation
John J. Powers
General Counsel
First Busey Corporation
Amy L. Randolph
Chief of Staff
Executive Vice President, Pillar Relations
First Busey Corporation
2019 ANNUAL REPORT Stewards for Service Excellence
With unwavering dedication and committed guidance, the
leadership of the organization’s boards of directors enables
Busey’s continued achievements and success.
for numerous local non-profit groups along with educational,
financial and medical organizations. A pillar of the Champaign-
Urbana area and an FBC director since 1994, Mr. Shapland has
provided 26 years of counsel, insight and expertise.
A Lasting Legacy
Busey recognizes the following directors upon retirement
from the Busey board, effective at the Annual Meeting of
Shareholders on May 20, 2020: David J. Downey and George
T. Shapland. Collectively, this pair has provided more than a half
century of support, direction and leadership to Busey.
“Personally, Dave and George provided me tremendous
guidance, support and counsel over the past 26 years. They
were there for us through ‘thick and thin.’ We will miss their
support and steady hand.”
Van Dukeman
President & Chief Executive Officer | First Busey Corporation
President of The Downey Group, Inc.—an estate planning,
wealth transfer and executive compensation organization—
David J. Downey has served on First Busey’s board since 1992,
offering nearly three decades of loyal leadership. With over 60
years’ experience in insurance, law and business, Mr. Downey’s
entrepreneurship can be felt throughout central Illinois, having
lent his sharp wisdom and specialization to business owners,
executives, families, public companies, charities and large
corporations, alike.
Mr. Shapland is President of Shapland Management Company,
a real estate management group in central Illinois. A longtime
businessman, real-estate developer, community leader and
volunteer, Mr. Shapland is a current or former board member
“With unwavering support, George and Dave helped to
establish Busey’s legacy of service excellence. Through
meticulous oversight, exceptional business acumen, trusted
leadership and financial support, they helped to strengthen and
grow Busey during their tenure. On behalf of Busey’s leaders,
we are grateful for Dave and George’s service, stewardship
and dedication to this remarkable organization.”
Greg Lykins
Chairman of the First Busey Corporation Board of Directors
Service Excellence in Everything We Do Corporate Profile
Shareholder Information
As of December 31, 2019, First Busey Corporation (NASDAQ: BUSE)
was a $9.70 billion financial holding company headquartered in
Champaign, Illinois.
Busey Bank, a wholly-owned bank subsidiary of First Busey
Corporation, had total assets of $9.68 billion as of December 31,
2019 and is headquartered in Champaign, Illinois, with 61 banking
centers serving Illinois, 13 banking centers in the St. Louis, Missouri
metropolitan area, five banking centers serving southwest Florida and
a banking center in Indianapolis, Indiana. Through the Busey Wealth
Management division, the Company provides asset management,
investment and fiduciary services to individuals, businesses and
foundations. As of December 31, 2019, assets under care were
approximately $9.70 billion.
Busey Bank owns a retail payment processing subsidiary, FirsTech, Inc.,
which processes approximately 28 million transactions per year using
online bill payment, lockbox processing and walk-in payments at its
4,000 agent locations in 43 states. More information about FirsTech,
Inc. can be found at firstechpayments.com. Busey Bank was named
among Forbes’ 2019 Best-In-State Banks—one of five in Illinois and
173 from across the country, equivalent to 2.8% of all banks. Best-In-
State Banks are awarded for exceptional customer experiences as
determined by a survey sample of 25,000+ banking customers who
rated banks on trust, terms and conditions, branch services, digital
services and financial advice.
For more information about us, visit busey.com.
First Busey Corporation Headquarters
100 W. University Ave., Champaign, IL 61820
217.365.4500
Visit Busey’s website at busey.com.
Annual Meeting
The Annual Meeting of Shareholders of First Busey Corporation will
be held on Wednesday, May 20, 2020 at 5 p.m. at 100 W. University
Avenue, Champaign, Illinois 61820.
Although we intend to hold the Annual Meeting in person, we are
monitoring the emerging Coronavirus public health impact. With
the well-being of valued shareholders and associates in mind,
we are considering the need to host the Annual Meeting through
remote communication, including, but not limited to, holding only a
virtual meeting.
If adjustments to the Annual Meeting format are needed, we will
announce the decision in advance along with participation details
through a press release and filing of additional proxy materials
with the Securities Exchange Commission and at ir.busey.com.
We will continue to monitor this evolving situation and encourage
you to vote your shares by proxy prior to the Annual Meeting.
First Busey Corporation Common Stock
First Busey Corporation common stock is listed on the NASDAQ
Global Select Market under the symbol BUSE.
Annual Report on Form 10-K
A copy of the Annual Report on Form 10-K filed with the Securities and
Exchange Commission can be found at busey.com.
Stock Transfer Agent
Computershare, P.O. Box 30170, College Station, TX 77842-3170. The
transfer agent can be accessed at computershare.com/investor.
2019 ANNUAL REPORT
Special Note Concerning Forward-Looking Statements
Statements made in this report, other than those concerning historical financial information, may be
considered forward-looking statements within the meaning of the Private Securities Litigation Reform Act
of 1995 with respect to the financial condition, results of operations, plans, objectives, future performance
and business of the Company. Forward-looking statements, which may be based upon beliefs, expectations
and assumptions of the Company’s management and on information currently available to management,
are generally identifiable by the use of words such as “believe,” “expect,” “anticipate,” “plan,” “intend,”
“estimate,” “may,” “will,” “would,” “could,” “should” or other similar expressions. Additionally, all statements
in this document, including forward-looking statements, speak only as of the date they are made, and we
undertake no obligation to update any statement in light of new information or future events. A number
of factors, many of which are beyond our ability to control or predict, could cause actual results to differ
materially from those in our forward-looking statements. These factors include, among others, the following:
(i) the strength of the local, state, national and international economy (including the impact of the 2020
presidential election and the impact of tariffs, a U.S. withdrawal from or significant renegotiation of trade
agreements, trade wars and other changes in trade regulations); (ii) the economic impact of any future
terrorist threats or attacks, widespread disease or pandemics, or other adverse external events that
could cause economic deterioration or instability in credit markets; (iii) changes in state and federal laws,
regulations and governmental policies concerning the Company’s general business; (iv) changes in interest
rates and prepayment rates of the Company’s assets (including the impact of The London Inter-bank
Offered Rate phase-out); (v) increased competition in the financial services sector and the inability to attract
new customers; (vi) changes in technology and the ability to develop and maintain secure and reliable
electronic systems; (vii) the loss of key executives or employees; (viii) changes in consumer spending; (ix)
unexpected results of current and/or future acquisitions, which may include failure to realize the anticipated
benefits of the acquisition and the possibility that the transaction costs may be greater than anticipated;
(x) unexpected outcomes of existing or new litigation involving the Company; (xi) changes in accounting
policies and practices, including FASB’s new Current Expected Credit Loss impairment standards, that will
change how the Company estimates credit losses; and (xii) the economic impact of exceptional weather
occurrences such as tornadoes, hurricanes, floods, and blizzards. These risks and uncertainties should be
considered in evaluating forward-looking statements and undue reliance should not be placed on such
statements. Additional information concerning the Company and its business, including additional factors
that could materially affect its financial results, is included in the Company’s filings with the Securities and
Exchange Commission.
Member FDIC
Service Excellence in Everything We Do
2019 ANNUAL REPORT We are responsible for
preserving the Busey legacy.
A legacy of associate excellence, customer
service, community involvement and
expanding shareholder value. While we
operate multiple business lines, we serve
our customers as One Busey.
Since we opened our doors more than 150
years ago, our core values have remained,
creating a strong foundation, shaping our
culture and guiding our actions as we look
to the future.
Service Excellence in Everything We Do
First Busey Corporation
100 W. University Ave., Champaign, IL 61820
217.365.4500 | busey.com | NASDAQ: BUSE
Busey 2020 | All Rights Reserved
Busey’s Financial Suite of Services: