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Hallmark Financial Services

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Exchange NASDAQ
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Industry Insurance - Property & Casualty
Employees 201-500
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FY2021 Annual Report · Hallmark Financial Services
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Annual Report 2021

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Two Lincoln Centre, 5420 Lyndon B Johnson Freeway, Suite 1100 | Dallas, Texas 75240 

P (817) 348-1600 | www.hallmarkgrp.com

     
 
 
NASDAQ: HALL

Headquartered in Dallas, Texas, Hallmark Financial Services, Inc. is a publicly traded holding 
company with wholly-owned subsidiaries engaged in property and casualty insurance. 
Hallmark Financial operates as a diversified underwriter of niche property and casualty 
insurance products, executed by wholly-owned business units, each with a separate specialty 
product focus.

BOARD OF DIRECTORS

INDEPENDENT REGISTERED 

PUBLIC ACCOUNTANTS

Corporate Information

Mark E. Schwarz

Executive Chairman

Scott T. Berlin 

President 

Mason Structural Steel, LLC

James H. Graves 

Partner 

Ervin, Graves & Jones, LP

Mark E. Pape

Chairman 

H2Options, Inc. & U.S. Rain Group, Inc.

OFFICERS

Mark E. Schwarz

Executive Chairman &  

Chief Executive Officer

Christopher Kenney

President & Chief Financial Officer

Baker Tilly U.S., LLP 

Milwaukee, Wisconsin

STOCK SYMBOL

Hallmark Financial Services, Inc. 

common stock is listed on the 

NASDAQ Global Market under 

the symbol “HALL.”

TRANSFER AGENT

Securities Transfer Corporation 

2901 North Dallas Parkway 

Suite 380 

Plano, Texas 75093-5990 

(469) 633-0101

LEGAL COUNSEL

McGuire, Craddock & Strother, P.C. 

500 N. Akard 

Suite 2200 

Dallas, Texas 75201

STOCKHOLDER MEETING

The annual meeting of stockholders will be  

held at 3:00 p.m. CDT on June 10th, 2022, at 

Two Lincoln Centre, 5420 Lyndon B. Johnson 

Freeway, Suite 1100, Dallas, Texas 75240.

CORPORATE HEADQUARTERS

Hallmark Financial Services, Inc. 

Two Lincoln Centre 

5420 Lyndon B. Johnson Freeway, Suite 1100 

Dallas, Texas 75240 

(817) 348-1600 

www.hallmarkgrp.com

UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C. 20549 

FORM 10-K 

☒   ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 

For the fiscal year ended DECEMBER 31, 2021 
Or 

 ☐   TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 

For the transition period from ________ to _________ 
Commission file number 001-11252 

Hallmark Financial Services, Inc. 

(Exact name of registrant as specified in its charter) 

Nevada 
(State or Other Jurisdiction of Incorporation or Organization) 
5420 Lyndon B. Johnson Freeway, Suite 1100, Dallas, Texas 
(Address of Principal Executive Offices) 

87-0447375 
(I.R.S. Employer Identification No.) 
75240 
(Zip Code) 

Registrant’s Telephone Number, Including Area Code: (817) 348-1600 
Securities registered pursuant to Section 12(b) of the Act: 

Title of each class 
Common Stock, $0.18 par value 

Trading Symbol(s) 
HALL 

Name of each exchange on which registered 
Nasdaq Global Market 

Securities registered pursuant to Section 12(g) of the Act: None 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes  No  

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes  No  

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 
1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such 
filing requirements for the past 90 days. Yes  No  

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 
of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such 
files). Yes  No  

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or 
an  emerging  growth  company.  See  definition  of  “accelerated  filer”,  “large accelerated  filer”,  “smaller  reporting  company” and  “emerging growth 
company” in Rule 12b-2 of the Exchange Act.: Large accelerated filer   Accelerated filer   Non-accelerated filer   Smaller reporting company  ☒ 
Emerging growth company ☐ 

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any 
new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal 
control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that 
prepared or issued its audit report. ☐ 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No  

State the aggregate market value of the voting and non-voting common equity held by non-affiliates computed by reference to the price at which the 
common equity was last sold, or the average bid and asked price of such common equity, as of the last business day of the registrant’s most recently 
completed second fiscal quarter. $58.2 million 

Indicate the number of shares outstanding of each of the registrant’s classes of common stock, as of the latest practicable date. 18,172,467 shares of 
common stock, $.18 par value per share, outstanding as of March 16, 2022. 

 
  
 
 
     
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
DOCUMENTS INCORPORATED BY REFERENCE 

The information required by Part III is incorporated by reference from the registrant’s definitive proxy statement to be filed 
with the Commission pursuant to Regulation 14A within 120 days of the end of the fiscal year covered by this report. 

Unless  the  context  requires  otherwise,  in  this  Form 10-K  the  term  “Hallmark”  refers  solely  to  Hallmark  Financial 
Services, Inc. and the terms “we,” “our,” “us” and the “Company” refer to Hallmark and its subsidiaries.  

Part I 

Page 

Item 1. 
Business ................................................................................................................................................................ 4 
Item 1A.  Risk Factors ........................................................................................................................................................ 22 
Item 1B.  Unresolved Staff Comments ............................................................................................................................... 32 
Properties ............................................................................................................................................................ 32 
Item 2. 
Item 3. 
Legal Proceedings ............................................................................................................................................... 32 
Item 4.  Mine Safety Disclosures ..................................................................................................................................... 33 

Part II 

Item 5.  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 

Securities ............................................................................................................................................................. 33 
Item 6. 
Reserved .............................................................................................................................................................. 34 
Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations ............................. 34 
Item 7A.  Quantitative and Qualitative Disclosures About Market Risk ............................................................................ 44 
Financial Statements and Supplementary Data ................................................................................................... 44 
Item 8. 
Item 9. 
Changes in and Disagreements with Accountants on Accounting and Financial Disclosure ............................. 45 
Item 9A.  Controls and Procedures ..................................................................................................................................... 45 
Item 9B.  Other Information ............................................................................................................................................... 45 

Part III 
Item 10.  Directors, Executive Officers and Corporate Governance .................................................................................. 45 
Item 11.  Executive Compensation ..................................................................................................................................... 45 
Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters ........... 45 
Item 13.  Certain Relationships and Related Transactions, and Director Independence .................................................... 46 
Item 14.  Principal Accountant Fees and Services ............................................................................................................. 46 

Part IV 
Item 15.  Exhibits, Financial Statement Schedules ............................................................................................................ 46 
Item 16.  Form 10-K Summary .......................................................................................................................................... 49 

2 

 
 
 
 
 
 
 
 
 
 
 
 
Risks Associated with Forward-Looking Statements Included in this Form 10-K 

This Form 10-K contains certain forward-looking statements within the meaning of the Private Securities Litigation Reform 
Act of 1995, which are intended to be covered by the safe harbors created thereby. Forward-looking statements include 
statements which are predictive in nature, which depend upon or refer to future events or conditions, or which include words 
such as “expect,” “anticipate,” “intend,” “plan,” “believe,” “estimate” or similar expressions. These statements include the 
plans  and  objectives  of  management  for  future  operations,  including  plans  and  objectives  relating  to  future  business 
activities and availability of funds. Statements regarding the following subjects are forward-looking by their nature: 

  our business and growth strategies; 

  our performance goals; 

  our projected financial condition and operating results; 

  our understanding of our competition; 

 

 

 

industry and market trends; 

the impact of technology on our products, operations and business; and 

any other statements or assumptions that are not historical facts. 

The forward-looking statements included in this Form 10-K are based on current expectations that involve numerous risks 
and uncertainties. Assumptions relating to these forward-looking statements involve judgments with respect to, among other 
things, future economic, competitive and market conditions, legislative initiatives, regulatory framework, weather-related 
events, novel coronavirus (COVID-19) and future business decisions, all of which are difficult or impossible  to predict 
accurately and many of which are beyond our control. Although we believe that the assumptions underlying these forward-
looking statements are reasonable, any of the assumptions could be inaccurate and, therefore, there can be no assurance that 
the forward-looking statements included in this Form 10-K will prove to be accurate. In light of the significant uncertainties 
inherent in these forward-looking statements, the inclusion of such information should not be regarded as a representation 
that our objectives and plans will be achieved. 

3 

 
 
 
 
 
 
 
 
 
 
 
 
Item 1. Business. 

Who We Are 

PART I 

We are a diversified property/casualty insurance group that serves businesses and individuals in specialty and niche markets. 

We  offer  specialty  commercial  insurance,  standard  commercial  insurance  and  personal  insurance  in  selected  market 
subcategories. We focus on marketing, distributing, underwriting and servicing property/casualty insurance products that 
require specialized underwriting expertise or market knowledge. We believe this approach provides us the best opportunity 
to achieve favorable policy terms and pricing. The insurance policies we produce are written by our six insurance company 
subsidiaries as well as unaffiliated insurers. 

We market, distribute, underwrite and service our property/casualty insurance products primarily through business units 
organized  by  products  and  distribution  channel.  Our  business  units  are  supported  by  our  insurance  company 
subsidiaries.  Our Commercial Auto business unit offers primary and excess commercial vehicle insurance products and 
services; our E&S Casualty business unit offers primary and excess liability, excess public entity liability, E&S package 
and garage liability insurance products and services; our E&S Property business unit offers primary and excess commercial 
property  insurance  for  both  catastrophe  and  non-catastrophe  exposures;  our  Professional  Liability  business  unit  offers 
healthcare  and  financial  lines  professional  liability  insurance  products  and  services  primarily  for  businesses,  medical 
professionals, hospitals, medical facilities, and senior care facilities.  Our Aerospace & Programs business unit offers general 
aviation and satellite launch property/casualty insurance products and services, as well as certain specialty programs.  Our 
Commercial Accounts business unit offers package and monoline property/casualty and occupational accident insurance 
products.  Until  discontinued  effective  January  1,  2021,  the  Professional  Liability  business  unit  also  provided  medical 
professional liability to senior care facilities through a program where a managing general agent underwrote on our behalf 
risks that met specific underwriting criteria. Until discontinued during 2020, the satellite launch property/casualty policies 
produced  by  our  Aerospace  &  Programs  business  unit  were  marketed  through  underwriting  agencies  with  technical 
knowledge  of  space  insurance.  Effective  June  1,  2016  we  ceased  marketing  new  or  renewal  occupational  accident 
policies.  Our former Workers Compensation operating unit specialized in small and middle market workers compensation 
business. Effective July 1, 2015, we no longer market or retain any risk on new or renewal workers compensation policies. 
Our Specialty Personal Lines business unit offers non-standard personal automobile and renters insurance products and 
services. 

Each business unit has its own management team with significant experience in distributing products to its target markets 
and proven success in achieving underwriting profitability. Each business unit is responsible for marketing, distribution and 
underwriting  while  we  provide  capital  management,  claims  management,  reinsurance,  actuarial,  investment,  financial 
reporting,  technology  and  legal  services  and  other  administrative  support  at  the  parent  level.  We  believe  this  approach 
optimizes  our  operating  results  by  allowing  us  to  effectively  penetrate  our  selected  specialty  and  niche  markets  while 
maintaining operational controls, managing risks, controlling overhead and efficiently allocating our capital across business 
units. We expect future growth to be derived from organic growth in the premium production of our existing business units 
and selected opportunistic acquisitions that meet our criteria. 

What We Do 

We market commercial and personal lines property/casualty insurance products which are tailored to the risks and coverages 
required by the insured. We believe that most of our target markets are underserved by larger property/casualty insurers 
because of the specialized nature of the underwriting required. We expect to offer these products profitably as a result of 
the expertise of our experienced underwriters. We also believe our long-standing relationships with independent general 
agencies and retail agents and the service we provide differentiate us from larger property/casualty insurers. 

Our Commercial Auto business unit offers primary and excess commercial vehicle insurance products and services in  both 
the  excess  and  surplus  lines market  and the admitted market.  Excess  and surplus  lines insurance  provides coverage  for 
difficult to place risks that do not fit the underwriting criteria of insurers operating in the standard market.  

4 

 
 
 
 
 
 
 
 
 
 
 
Most of the admitted risks are unique and hard to place in the standard admitted market but, for marketing and regulatory 
reasons, they must remain with an admitted insurance company. Our Commercial Auto business unit focuses on middle 
market commercial risks that do not meet the underwriting requirements of standard insurers due to factors such as loss 
history,  number  of years  in  business,  minimum  premium  size  and  types  of  business  operation.  Our  Commercial  Auto 
business unit markets its products in 50 states plus the District of Columbia through 48 wholesale brokers. The Commercial 
Auto business unit also writes primary commercial automobile liability and physical damage risk on an admitted basis in 
16 states through a program underwriter. 

Our E&S Casualty business unit offers primary and excess liability, excess public entity liability, E&S package and garage 
liability insurance products and services on both an admitted and non-admitted basis. The principal focus of the primary 
and excess liability products, as well as the E&S package insurance products, are coverage for small to midsize businesses 
in class categories such as contracting, manufacturing, hospitality and service (non-transportation). Public entity  excess 
coverage is offered on an insurance and reinsurance basis for cities, counties and other public entities with populations up 
to 1,000,000. Garage liability targets non-franchised car dealers and service and repair shops. Our E&S Casualty business 
unit markets its primary and excess liability and excess public entity liability products through 41 wholesale brokers in 50 
states plus the District of Columbia. Our E&S Casualty business unit markets our E&S package and garage liability products 
through 160 general agents and two wholesale brokers in 48 states. 

The primary/excess commercial property coverages underwritten by our E&S Property business unit specialize in shared 
and layered accounts on a non-admitted basis which target regional and national property programs. Our E&S Property 
business unit markets these products through 22 wholesale brokers in 50 states. 

The medical professional liability insurance underwritten on an excess and surplus lines basis by our Professional Liability 
business unit focuses on physicians, mid-level providers, and miscellaneous medical facilities.  The physicians and mid-
level providers are generally hard to place or non-standard risks.  These are individuals who do not meet the underwriting 
requirements of standard insurers due to factors such as loss history, number of years in business, minimum premium size 
and  types  of  business  operation.  In  addition  to  healthcare  professionals,  our  Professional  Liability  business  unit  also 
underwrites medical professional liability for standard medical facilities, hospitals and healthcare systems and senior care 
facilities. The medical facilities are generally outpatient facilities such as surgery centers, imaging centers, laboratories, 
home health agencies and other non-hospital facilities providing medical services. Until discontinued during  November 
2021,  the  Professional  Liability  business  unit also provided coverage for  hospitals  and  healthcare systems,  which  were 
generally stand alone acute care facilities, multi hospital systems, integrated delivery systems, critical access hospitals and 
other specialty hospitals and healthcare systems providing medical services.  Until discontinued effective January 1, 2021, 
the  Professional  Liability  business  unit  also  provided  medical  professional  liability  to  senior  care  facilities  through  a 
program  where  a  managing  general  agent  underwrote  on  our  behalf  risks  that  met  specific  underwriting  criteria.  Our 
Professional  Liability  business  unit  markets  these  products  through  70  wholesale  and  retail  brokers  in  49  states.  The 
financial professional liability insurance underwritten on an excess and surplus lines basis by our Professional  Liability 
business unit focuses on management and professional liability products that include directors and officers, employment 
practices  and  retirement  and  benefit  plan  fiduciary  services  for  private,  public  and  non-profit  entities,  as  well  as 
miscellaneous  professional  liability  insurance  for  non-financial  institution  service  industries.  Our  Professional  Liability 
business unit distributes its financial professional liability insurance products through 40 wholesale brokers in 43 states. 

The aircraft liability and hull insurance products underwritten by our Aerospace & Programs business unit target standard 
general  aviation  aircraft  risks.  Airport  liability  insurance  is  marketed  to  smaller,  regional  airports.  Our  Aerospace  & 
Programs business unit markets these general aviation insurance products through 156 independent specialty brokers in 48 
states.  Until  discontinued  during  2020,  the  satellite  launch  property/casualty  policies  produced  by  our  Aerospace  & 
Programs business unit were marketed through underwriting agencies with technical knowledge of space insurance. We 
retained up to $2.0 million per risk for satellite launches and in-orbit coverage for up to 12 months. The specialty programs 
business marketed by our Aerospace & Programs business unit presently consists primarily of a fronting arrangement in 
Texas for a third party insurance company and a program underwriter writing primarily commercial automobile coverage 
for risks specializing in daily rental operations. 

Our  Commercial  Accounts  business  unit  primarily  underwrites  low-severity,  short-tailed  commercial  property/casualty 
insurance products in the standard market. These products include general liability, commercial automobile, commercial 
property and umbrella coverages. Our Commercial Accounts business unit currently markets its products through a network 

5 

 
 
 
 
 
 
of 196 independent agency groups primarily serving businesses in the non-urban areas of 16 states predominately in the 
southwest and northwest regions. In addition, our Commercial Accounts business unit previously provided occupational 
accident coverage in Texas through an underwriting agency that specialized in the occupational accident insurance market. 
Effective June 1, 2016, we ceased marketing new or renewal occupational accident policies.  

Our Specialty Personal Lines business unit primarily offers non-standard personal automobile policies, which  generally 
provide the minimum limits of liability coverage mandated by state law to drivers who find it difficult to obtain insurance 
from standard carriers due to various factors including age, driving record, claims history or limited financial resources. Our 
Specialty  Personal  Lines  business  unit  also  provides  a  renters  insurance  product  that  complements  our  non-standard 
automobile  offering  and  fits  well  in  our  distribution  channel.  Our  Specialty  Personal  Lines  business  unit  markets  and 
services  these  non-standard  automobile  and  renters  insurance  policies  in  10  and  12  states,  respectively,  through  4,331 
independent retail agent locations. 

Our insurance company subsidiaries are American Hallmark Insurance Company of Texas (“AHIC”), Hallmark Insurance 
Company  (“HIC”),  Hallmark  Specialty  Insurance  Company  (“HSIC”),  Hallmark  County  Mutual  Insurance  Company 
(“HCM”),  Hallmark  National  Insurance  Company  (“HNIC”)  and  Texas  Builders Insurance  Company  (“TBIC”).  AHIC, 
HIC, HSIC and HNIC have entered into a pooling arrangement, pursuant to which AHIC retains 32% of the net premiums 
written by any of them, HIC retains 32% of the net premiums written by any of them, HSIC retains 26% of the net premiums 
written by any of them and HNIC retains 10% of the net premiums written by any of them. A.M. Best Company (“A.M. 
Best”), a nationally recognized insurance industry rating service and publisher, has pooled its ratings of these four insurance 
company subsidiaries and assigned a financial strength rating of “A-” (Excellent) and an issuer credit rating of “a-” to each 
of the insurance company subsidiaries comprising the pool. Also, A.M. Best has assigned a financial strength rating of “A-
” (Excellent) and an issuer credit rating of  “a-” to HCM. A.M. Best does not assign a financial strength rating or an issuer 
credit rating to TBIC. 

These business units are segregated into three reportable industry segments for financial accounting purposes. The Specialty 
Commercial Segment includes our Commercial Auto business unit, E&S Casualty business unit, E&S Property business 
unit, Professional Liability business unit and our Aerospace & Programs business unit. The Standard Commercial Segment 
consists of the Commercial Accounts business unit and the runoff from our former Workers Compensation operating unit. 
The Personal Segment consists solely of our Specialty Personal Lines business unit. The following table displays the gross 
premiums written and net premiums written by these reportable segments for affiliated and unaffiliated insurers for the years 
ended December 31, 2021 and 2020. 

Gross Premiums Written: 

Specialty Commercial Segment 
Standard Commercial Segment  
Personal Segment  

Total 

Net Premiums Written: 

Specialty Commercial Segment 
Standard Commercial Segment 
Personal Segment  

Total 

Year Ended December 31,  

2020 
2021 
(dollars in thousands) 

$ 

$ 

$ 

 480,981  
 105,560  
 67,213  
 653,754  

 205,304  
 67,710  
 66,910  

$ 

$ 

$ 

 560,301 
 98,048 
 85,019 
 743,368 

 284,532 
 68,396 
 75,404 

$ 

 339,924  

$ 

 428,332 

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Specialty Commercial Segment 

The Specialty Commercial Segment of our business includes our Commercial Auto business unit, E&S Casualty business 
unit,  E&S  Property  business  unit,  Professional  Liability  business  unit  and  Aerospace  &  Programs  business  unit.  The 
following table displays the gross premiums written and net premiums written for affiliated and unaffiliated insurers by 
these business units reported in the Specialty Commercial Segment for the years ended December 31, 2021 and 2020. 

thfff 

Gross Premiums Written: 

Commercial Auto business unit 
E&S Casualty business unit 
E&S Property business unit 
Professional Liability business unit 
Aerospace & Programs business unit 

Total Specialty Commercial Segment 

Net Premiums Written: 

Commercial Auto business unit 
E&S Casualty business unit 
E&S Property business unit 
Professional Liability business unit 
Aerospace & Programs business unit 

Year Ended December 31,  

2021 

    % of Total 2021    

2020 
(dollars in thousands) 

  % of Total 2020

  $  108,991  
 125,474  
 127,969  
 76,304  
 42,243  
  $  480,981  

  $

 55,965  
 69,165  
 22,777  
 42,237  
 15,160  

22.7%   $  168,938  
    106,855  
26.1%  
 125,445  
26.5%  
 116,831  
15.9%  
 42,232  
8.8%  
100.0%   $  560,301  

27.3%   $  128,935  
 61,557  
33.7%  
 23,746  
11.1%  
 55,867  
20.5%  
 14,427  
7.4%  

30.1% 
19.1% 
22.4% 
20.9% 
7.5% 
100.0% 

45.3% 
21.6% 
8.4% 
19.6% 
5.1% 

Total Specialty Commercial Segment 

  $  205,304  

100.0%   $  284,532  

100.0% 

Commercial  Auto  business  unit.  Our  Commercial Auto  business  unit  provides  commercial  auto liability  and physical 
damage insurance to local, intermediate and long haul truckers, as well as other classes of commercial auto transportation.  
Our  Commercial  Auto  business  unit  focuses  on  middle  market  commercial  risks  that  do  not  meet  the  underwriting 
requirements  of  traditional  standard  insurers  due  to  issues  such  as  loss  history,  number  of years  in  business,  minimum 
premium size and types of business operation. Target risks for commercial automobile insurance are business automobile 
and trucking for hire fleets. The insurance products offered by our Commercial Auto business unit include the following: 

  Commercial  automobile.  Commercial  automobile  insurance  provides  third-party  bodily  injury  and  property 
damage  coverage  and  first-party  property  damage  coverage  against  losses  resulting  from  the  ownership, 
maintenance or use of automobiles and trucks in connection with an insured’s business. 

  Commercial  excess  liability.  Commercial  excess  liability  insurance  is  designed  to  provide  an  extra  layer  of 
protection for third-party bodily injury losses above the underlying layers of commercial automobile insurance. The 
excess insurance does not begin until the limits of liability in the underlying layer have been exhausted.  

Our Commercial Auto business unit focuses its primary policies on business automobile, truckers for hire and truckers not 
for hire. These primary automobile policies consist of fleet policies distributed in 38 states through 18 wholesale brokers. 
Covered policies include commercial auto liability for up to $1,000,000 and physical damage. The vast majority of primary 
automobile policies written by our Commerical Auto business unit are for a term of 12 months. Primary automobile policies 
are paid in full up front or financed through various premium finance companies. During 2021, no single wholesale broker 
produced more than 41% of the total primary automobile premium volume of our Commercial Auto business unit.    

Our Commercial Auto business unit focuses its excess automobile policies on transportation classes such as truckers for 
hire, certain hazardous materials classes and specialty risks. These excess automobile policies are distributed through 48 
wholesale brokers in 50 states plus the District of Columbia.  Limits of liability offered are from $1,000,000 to $5,000,000 
in coverage in excess of the underlying carrier’s limits of liability.  The majority of the excess automobile policies written 
by our Commercial Auto business unit are on an annual basis. However, exceptions are common in an attempt to have 
policy effective dates coincide with those of the primary insurance policies. Policy premiums are due in full 30 days from 

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the inception date of the policy.  During 2021, the top ten wholesale brokers accounted for 94%, and no wholesale broker 
accounting for more than 35%, of the total excess automobile premium volume of our Commercial Auto business unit.  

E&S Casualty business unit. Our E&S Casualty business unit offers primary and excess liability, excess public entity 
liability, E&S package and garage liability insurance products and services on both an admitted and non-admitted basis 
through  wholesale brokers in 50 states plus the District of Columbia. Limits of liability offered are from $1,000,000  to 
$10,000,000 in coverage in excess of the primary carrier’s limits of liability. During 2021, the top ten wholesale brokers 
accounted for 92% of our primary and excess casualty premium volume, with no single wholesale broker accounting for 
more than 34%.  

The insurance products offered by our E&S Casualty business unit include the following: 

  Commercial  excess  liability.  Commercial  excess  liability  insurance  is  designed  to  provide  an  extra  layer  of 
protection for bodily injury, personal and advertising injury, or property damage losses above the primary layer of 
general liability and employer’s liability insurance. The excess insurance does not begin until the limits of liability 
in  the  primary  layer  have  been  exhausted.  The  excess  layer  provides  not  only  higher  limits,  but  catastrophic 
protection from large losses. 

  Commercial  umbrella.  Commercial  umbrella  insurance  protects  businesses  for  bodily  injury,  personal  and 
advertising injury, general liability and employer’s liability losses, and for some claims excluded by their primary 
policies (subject to a deductible). Umbrella insurance provides not only higher limits, but catastrophic protection 
for large losses. 

  Commercial  general  liability.  General  liability  insurance  provides  coverage  for  third-party  bodily  injury  and 
property damage claims arising from accidents occurring on the insured’s premises or from their general business 
operations. 

  Public entity excess liability. Public entity excess liability is designed to provide an extra layer of protection for 
target classes of public entities for automobile liability, general liability, public officials’ liability, wrongful acts, 
employment practices liability, law enforcement liability, educators’ legal liability and related coverages. 

  E&S package.  E&S package provides both commercial property and general liability in a single policy for third-
party bodily injury and property damage claims arising from accidents occurring on the insured’s premises or from 
their general business operations. 

  Garage liability.  Garage liability provides coverage for third party bodily injury and property damage claims arising 

from accidents occurring on the insured’s premises or from their general business operations. 

E&S Property business unit. Our E&S Property business unit  markets primary/excess commercial property coverages, 
on  a  non-admitted  basis,  for  both  catastrophe  and  non-catastrophe  exposures.  The  primary/excess  property  coverages 
offered by our E&S Property business unit are offered in conjunction with shared and layered accounts for multiple specialty 
property classes. Targeted classes primarily include institutions, municipalities, religious organizations and education. Our 
E&S Property business unit also markets inland marine property coverages included with shared and layered accounts for 
specialty  property  risks.    Targeted  classes  for  our  inland  marine  property  coverages  include  contractors  equipment  and 
builders  risk.  Our  E&S  Property  business  unit  distributes  its  primary/excess  commercial  property  and  inland  marine 
insurance products through 22 wholesale brokers in 50 states. During 2021, the top ten wholesale brokers accounted for 
62%  of  our  primary/excess  commercial  property  and  inland  marine  premium  volume,  with  no  single  wholesale  broker 
accounting for more than 19%.  

Professional  Liability  business  unit.  Our  Professional  Liability  business  unit  markets  medical  professional  liability 
insurance on an excess and surplus lines basis. Medical professional liability insurance provides coverage for third-party 
bodily injury claims resulting from professional services provided by physicians, surgeons, podiatrists and medical entities, 
as well as outpatient medical facilities. Our Professional Liability business unit distributes its medical professional liability 
insurance products through 70 wholesale and retail brokers in 49 states. Until discontinued effective January 1, 2021, the 
Professional Liability business unit also provided medical professional liability to senior care facilities through a program 

8 

 
 
 
 
 
 
 
 
 
  
 
where a managing general agent underwrote on our behalf risks that met specific underwriting criteria. During 2021, the 
top ten brokers accounted for 85% of our medical professional liability premium volume, with no single broker accounting 
for more than 35%. During 2021 the program manager accounted for 5% of our medical professional liability premium 
volume. 

Our Professional Liability business unit also markets financial professional liability insurance on an excess and surplus lines 
basis.  Financial  professional  liability  insurance  provides  liability  insurance  for  management  liability  and  professional 
liability  on  a  claims-made  basis.  Our financial  professional  liability  products  target  miscellaneous  professional  liability 
classes. Our Professional Liability business unit distributes its financial professional liability insurance products through 40 
wholesale brokers in 43 states. During 2021, the top ten wholesale brokers accounted for 85% of our financial professional 
liability premium volume, with no single wholesale broker accounting for more than 35%.  

Aerospace & Programs business unit. Our Aerospace & Programs business unit markets, underwrites and services general 
aviation property/casualty insurance in 48 states, satellite launch property/casualty insurance products and services, as well 
as certain specialty programs. The marketing strategy for our  general aviation property/casualty insurance is similar to only 
a few competitors in the U.S. and focuses on developing a well-defined niche centering on transitional pilots, older aircraft 
and small airports and aviation-related businesses. In addition, until discontinued during 2020 our Aerospace & Programs 
business  unit  offered  satellite  launch  property/casualty  policies  marketed  through  underwriting  agencies  with  technical 
knowledge of space insurance. The general aviation and satellite launch products offered by our Aerospace & Programs 
business unit include the following: 

  Aircraft. Aircraft insurance provides third-party bodily injury and property damage coverage and first-party hull 

damage coverage against losses resulting from the ownership, maintenance or use of aircraft. 

  Airport liability. Airport liability insurance provides coverage for third-party bodily injury and property damage 

claims arising from accidents occurring on airport premises or from their operations. 

  Satellite. We retained up to $2.0 million per risk for satellite launches and in-orbit coverage for up to 12 months. 

Our Aerospace & Programs business unit distributes its general aviation insurance products through 156 aviation specialty 
brokers. These specialty brokers submit requests for aviation insurance quotations received from the states in which we 
operate and our Aerospace & Programs business unit selectively determines the risks fitting its target niche for which it will 
prepare a quote. During 2021, the top ten independent specialty brokers produced 51%, and no single broker produced more 
than 14%, of the total general aviation premium volume of our Aerospace & Programs business unit. Our Aerospace & 
Programs business unit independently develops, underwrites and prices each general aviation coverage written. We target 
standard general aviation risks for both commercial (non-airline) and non-commercial uses. We do not accept aircraft that 
are used for hazardous purposes such as crop dusting or heli-skiing. Liability limits are controlled, with 88% of the aircraft 
written in  2021  bearing per-occurrence  limits  of  $1,000,000  and per-passenger limits  of  $100,000  or  less. The  average 
insured aircraft hull value for aircraft written in 2021 was approximately $175,000.  

The specialty programs within our Aerospace & Programs business unit consist of fronting and agency arrangements, as 
well as a program underwriter. The specialty programs business presently consists primarily of a fronting arrangement in 
Texas for a third party insurance company and a program underwriter writing primarily commercial auto coverage for risks 
specializing in daily rental operations.   

Standard Commercial Segment 

The Standard Commercial Segment of our business includes the package and monoline property/casualty and occupational 
accident insurance products and services handled by our Commercial Accounts business unit and the runoff of workers 
compensation insurance products handled by our former Workers Compensation operating unit.  Effective June 1, 2016, we 
ceased marketing new or renewal occupational accident policies. Effective July 1, 2015, the former Workers Compensation 
operating unit ceased retaining any risk on new or renewal policies.  

Commercial Accounts business unit. Our Commercial Accounts business unit markets, underwrites and services standard 
commercial lines insurance primarily in the non-urban areas of 16 states predominately in the southwest and  northwest 

9 

 
 
 
 
 
 
 
 
 
 
 
regions. Our Commercial Accounts business unit targets customers that are in low-severity classifications in the standard 
commercial market, which as a group have relatively stable loss results. The typical customer is a small to midsize business 
with a policy  that covers property, general liability and automobile exposures. Our Commercial Accounts business  unit 
underwriting criteria exclude lines of business and classes of risks that are considered to be high-severity or volatile, or 
which involve significant latent injury potential or other long-tailed liability exposures. Products offered by our Commercial 
Accounts business unit include the following: 

  Commercial  automobile.  Commercial  automobile  insurance  provides  third-party  bodily  injury  and  property 
damage  coverage  and  first-party  property  damage  coverage  against  losses  resulting  from  the  ownership, 
maintenance or use of automobiles and trucks in connection with an insured’s business. 

  General liability. General liability insurance provides coverage for third-party bodily injury and property damage 

claims arising from accidents occurring on the insured’s premises or from their general business operations. 

  Umbrella.  Umbrella insurance provides coverage for third-party liability claims where the loss amount exceeds 

coverage limits provided by the insured’s underlying general liability and commercial automobile policies. 

  Commercial property. Commercial property insurance provides first-party coverage for the insured’s real property, 
business  personal  property,  and  business  interruption  losses  caused  by  fire,  wind,  hail,  water  damage,  theft, 
vandalism and other insured perils. 

  Commercial  multi-peril.  Commercial  multi-peril  insurance  provides  a  combination  of  property  and  liability 

coverage that can include commercial automobile coverage on a single policy. 
. 

  Business  owner’s.  Business  owner’s  insurance  provides  a  package  of  coverage  designed  for  small  to  midsize 
businesses with homogeneous risk profiles. Coverage includes general liability, commercial property, commercial 
automobile and umbrella coverage. 

Our Commercial Accounts business unit markets its property/casualty insurance products through 196 independent agency 
groups operating in its target markets. Our Commercial Accounts business unit strives to provide its independent agents 
with convenient access to product information and personalized service. As a result, the Commercial Accounts business  
unit has historically maintained excellent relationships with its producing agents, as evidenced by the 17 year average tenure 
of the 27 agency groups that each produced more than $1.0 million in premium during the year ended December 31, 2021.  
During 2021, the top ten agency groups produced 36%, and no individual agency group produced more than 7%, of the total 
premium volume of our Commercial Accounts business unit. 

Our Commercial Accounts business unit writes most risks on a package basis using a commercial multi-peril policy or a 
business owner’s policy. Umbrella policies are written only when our Commercial Accounts business unit also writes the 
insured’s underlying general liability and commercial automobile coverage. 

All of the commercial policies written by our Commercial Accounts business unit are for a term of 12 months. If the insured 
is unable or unwilling to pay for the entire premium in advance, we provide an installment payment plan that requires the 
insured to pay 20% or 25% down and the remaining payments over eight months. We charge installment fees per payment 
for the installment payment plan. 

Former Workers Compensation operating unit.  Effective July 1, 2015, this operating unit ceased marketing or retaining 
any risk on new or renewal policies. The run-off of existing policies issued by  our former Workers Compensation operating 
unit is being administered by an independent third party. 

10 

 
 
 
 
 
 
 
 
 
 
 
 
 
Personal Segment 

The Personal Segment of our business consists solely of our Specialty Personal Lines business unit. Our Specialty Personal 
Lines  business  unit  markets  and  services non-standard  personal  automobile policies  and renters insurance in  10  and 12 
states, respectively. Our non-standard personal automobile insurance generally provides for the minimum limits of liability 
coverage mandated by state laws to drivers who find it difficult to purchase automobile insurance from standard carriers as 
a result of various factors, including driving record, vehicle, age, claims history, or limited financial resources. Products 
offered by our Specialty Personal Lines business unit include the following: 

  Personal automobile. Personal automobile insurance is the primary product offered by our Specialty Personal Lines 
business  unit.  Our  policies  typically  provide  third-party  coverage  to  individuals  for  bodily  injury  and  property 
damage at the minimum limits required by law, and for physical damage to an insured’s own vehicle from collision 
and various other perils.  In addition, many states require policies to provide for first party personal injury protection, 
frequently referred to as no-fault coverage. 

  Renters. Renters insurance provides coverage for the contents of a renter’s home or apartment and for liability. 

Renter’s policies are similar to homeowners insurance, except they do not cover the structure. 

Our Specialty Personal Lines business unit markets its products through 4,331 independent retail agent locations in its target 
geographic  markets.  Non-standard  automobile  represented  96%  of  the  premiums  produced  during  2021.  Our  Specialty 
Personal Lines business unit qualifies new agent appointments in order to establish an efficient network of independent 
agents  to  effectively  penetrate  its  highly  competitive  markets.  Our  Specialty  Personal  Lines  business  unit  periodically 
evaluates  its  independent  agents  and  discontinues  the  appointment  of  agents  whose  production  history  does  not  satisfy 
certain standards.  During 2021, the top ten independent agency locations produced 44%, and no individual agency location 
produced more than 9%, of the total premium volume of our Specialty Personal Lines business unit. 

During 2021, personal automobile liability coverage accounted for 70% and personal automobile physical damage coverage 
accounted for the remaining 30% of the total non-standard automobile premiums produced by our Specialty Personal Lines 
business unit. Our most common policy term is a six month policy. We offer one-month policies on a limited basis. Our 
typical non-standard personal automobile customer is unable or unwilling to pay a full or half year premium in advance. 
Accordingly, we currently offer a direct bill program where the premiums are directly billed to the insured on a monthly 
basis. We charge installment fees for each payment under the direct bill program.  

Our Competitive Strengths 

We believe that we enjoy the following competitive strengths: 

  Specialized market knowledge and underwriting expertise. All of our business units possess extensive knowledge 
of the specialty and niche markets in which they operate, which we believe allows them to effectively structure and 
market their property/casualty insurance products.  

  Tailored market strategies. Each of our business units has developed its own customized strategy for penetrating 
the  specialty  or  niche  markets  in  which  it  operates.  These  strategies  include  distinctive  product  structuring, 
marketing, distribution, underwriting and servicing approaches by each business unit.  As a result, we are able to 
structure our property/casualty insurance products to serve the unique risk and coverage needs of our insureds. We 
believe  these  market-specific  strategies  enable  us  to  provide  policies  tailored  to  the  target  customer  that  are 
appropriately priced and fit our risk profile. 

  Superior agent and customer service. We believe performing the underwriting, billing, customer service and claims 
management functions tailored to the needs of each business unit allows us to provide superior service to both our 
agents and brokers, as well as our insured customers. The easy-to-use interfaces and responsiveness of our business 
units enhance their relationships with the agents and brokers who sell our policies. We also believe that consistently  
offering insurance products through hard and soft markets helps to build and maintain the loyalty of  agents and 
brokers.  We  value  our  strong  relationships  with  our  agents  and  brokers  and  continue  to  enhance  the  value 
proposition to our agents, brokers and insureds by delivering exceptional customer service. 

11 

 
 
 
 
 
 
 
 
 
 
 
  Market  diversification.  We  believe  operating  in  various  specialty  and  niche  segments  of  the  property/casualty 
insurance market diversifies both our revenues and our risks. We also believe our business units generally operate 
on different market cycles, producing more earnings stability than if we focused entirely on one product. As a result 
of the pooling arrangement among four of our insurance company subsidiaries, we are able to efficiently allocate 
our  capital  among  these  various  specialty  and  niche  markets  in  response  to  market  conditions  and  expansion 
opportunities. We believe this market diversification reduces our risk profile and enhances our profitability. 

  Experienced management team. Our senior corporate management team has extensive insurance experience. In 
addition, our business units have strong management and underwriting teams that also have extensive insurance 
industry  experience.  Our  management  has  significant  experience  in  all  aspects  of  property/casualty  insurance, 
including underwriting, claims management, actuarial analysis, reinsurance and regulatory compliance. 

Our Strategy 

We strive to become a “Best in Class” specialty insurance company offering products in specialty and niche markets 
through the following strategies: 

  Focusing on underwriting discipline and operational efficiency. We seek to consistently generate an underwriting 
profit  on  the  business  we  write  in  hard  and  soft  markets.  Our  business  units  have  a  strong  track  record  of 
underwriting discipline and operational efficiency, which we seek to continue. We believe that in soft markets our 
competitors  often  offer  policies  at  a  low  or  negative  underwriting  profit  in  order  to  maintain  or  increase  their 
premium  volume  and market  share.  In  contrast, we seek to  write  business  based  on  its  profitability  rather  than 
focusing solely on premium production. To that end, we provide financial incentives to many of our underwriters, 
agents and brokers based on underwriting profitability. 

  Achieving organic growth in our existing business lines. We believe we can achieve organic growth in our existing 
business lines by consistently providing our insurance products through market cycles, expanding geographically, 
expanding our product offerings, expanding our agency relationships and further penetrating our existing customer 
base.  We  believe  our  extensive  market  knowledge  and  strong  agency  relationships  position  us  to  compete 
effectively in our various specialty and niche markets. We also believe there is a significant opportunity to expand 
some  of  our  existing  business  lines  into  new  geographical  areas  and  through  new  agency  relationships  while 
maintaining our underwriting discipline and operational efficiency. In addition, we believe there is an opportunity 
for some of our business units to further penetrate their existing customer bases with additional products offered by 
other business units. 

  Maintaining  a  strong  balance  sheet.  We  seek  to  maintain  a  strong  balance  sheet  by  employing  conservative 
investment, reinsurance and reserving practices and to measure our performance based on long-term growth in book 
value per share. 

Distribution 

We market our property/casualty insurance products predominately through independent general agents, retail agents and 
specialty brokers. Therefore, our relationships with our agents and brokers is critical to our ability to identify, attract and 
retain  profitable  business.  Each  of  our  business  units  has  developed  its  own  tailored  approach  to  establishing  and 
maintaining  its  relationships  with  these  independent  distributors  of  our  products.  These  strategies  focus  on  providing 
excellent service to  our agents and brokers, maintaining a consistent presence in our target niche and specialty markets 
through hard and soft market cycles and fairly compensating the agents and brokers who market our products. Our business 
units also regularly evaluate independent general and retail agents based on the underwriting profitability of the business 
they produce and their performance in relation to our objectives. 

Except for the products of our Specialty Commercial Segment, the distribution of property/casualty insurance products by 
our business units is geographically concentrated. For the twelve months ended December 31, 2021, five states accounted 
for approximately 49% of the gross premiums written by our insurance company subsidiaries. The following table reflects 

12 

 
 
 
 
 
 
 
 
 
 
 
the geographic distribution of our insured risks, as represented by direct and assumed premiums written by our business 
segments for the twelve months ended December 31, 2021. 

State 

Texas 
California 
Florida 
Arizona 
Oregon 
All other states 
Total gross premiums written 
Percent of total 

Underwriting 

     Specialty        Standard        
  Commercial  Commercial  
     Segment 

      Segment 

Personal  

      Segment       Total 

  Percent of  
      Total 

$ 

  $ 

  $ 

 76,851  
 88,018  
 46,037  
 6,638  
 7,717  
 255,720  
 480,981  

$ 
 73.6 %    

(dollars in thousands) 

 25,590  
 —  
 —  
 5,415  
 20,436  
 54,119  
 105,560  

$  18,346  
 —  
 —  
    22,990  
 —  
    25,877  
$  67,213  

$ 120,787   
 88,018   
 46,037   
 35,043   
 28,153   
   335,716   
$ 653,754   

 16.1 %     

 10.3 %    

 100.0 %   

 18.5 % 
 13.5 % 
 7.0 % 
 5.4 % 
 4.3 % 
 51.3 % 

The underwriting process employed by our business units involves securing an adequate level of underwriting information, 
identifying and evaluating risk exposures and then pricing the risks we choose to accept. Each of our business units offering 
commercial,  professional,  aviation  or  public  entity  insurance  products  employs  its  own  underwriters  with  in-depth 
knowledge of the specific niche and specialty markets targeted by that business unit. We employ a disciplined underwriting 
approach that seeks to provide policies appropriately tailored to the specified risks and to adopt price structures that will be 
supported  in  the  applicable  market.  Our  experienced  commercial,  healthcare  professional,  aviation  and  public  entity 
underwriters have developed underwriting principles and processes appropriate to the coverages offered by their respective 
business units. 

We believe that managing the underwriting process through our business units capitalizes on the knowledge and expertise 
of their personnel in specific markets and results in better underwriting decisions. All of our underwriters have established 
limits of underwriting authority based on their level of experience. We also provide financial incentives to many of our 
underwriters based on underwriting profitability. 

To better diversify our revenue sources and manage our risk, we seek to maintain an appropriate business mix among our 
business units. At the beginning of each year, we establish a target net loss ratio for each business unit. We continually 
monitor actual net loss ratios against targets. If any line of business fails to meet its target net loss ratio, we seek input from 
our  underwriting,  actuarial  and  claims  management  personnel  to  develop  a  corrective  action  plan.  Depending  on  the 
particular  circumstances, that  plan  may  involve  tightening underwriting  guidelines,  increasing  rates,  modifying  product 
structure, re-evaluating independent agency relationships or discontinuing unprofitable coverages or classes of risk. 

An  insurance  company’s  underwriting  performance  is  traditionally  measured  by  its  statutory  loss  and  loss  adjustment 
expense ratio, its statutory expense ratio and its statutory combined ratio. The statutory loss and loss adjustment expense 
ratio, which is calculated as the ratio of net losses and loss adjustment expenses (“LAE”) incurred to net premiums earned, 
helps to assess the adequacy of the insurer’s rates, the propriety of its underwriting guidelines and the performance of its 
claims department. The statutory expense ratio, which is calculated as the ratio of underwriting and operating expenses to 
net  premiums  written,  assists  in  measuring  the  insurer’s  cost  of  processing  and  managing  the  business.  The  statutory 
combined ratio, which is the sum of the statutory loss and LAE ratio and the statutory expense ratio, is indicative of the 
overall profitability of an insurer’s underwriting activities, with a combined ratio of less than 100% indicating profitable 
underwriting results. 

13 

 
 
 
 
   
 
 
 
 
   
 
   
 
 
 
 
 
      
 
     
 
  
 
 
 
  
 
 
  
 
  
  
  
  
 
  
  
  
  
 
  
  
  
 
  
  
  
  
 
  
  
   
 
  
 
 
 
 
  
 
  
 
  
 
  
 
 
 
 
 
 
The following table shows, for the periods indicated, (i) our gross premiums written (in thousands); and (ii) our underwriting 
results as measured by the net statutory loss and LAE ratio, the net statutory expense ratio, and the net statutory combined 
ratio of our insurance company subsidiaries. 

Gross premiums written 
Net statutory loss & LAE ratio 
Net statutory expense ratio 
Net statutory combined ratio 

$ 

Year Ended December 31,  
2021 
 653,754  

2020 
 743,368  

$ 

 70.4 %   
 31.9 %   
 102.3 %   

 78.9 %  
 30.4 %  
 109.3 %  

These statutory ratios do not reflect the deferral of policy acquisition costs, investment income, premium finance revenues, 
or the elimination of inter-company transactions required by accounting principles generally accepted in the United States 
of America (“GAAP”). 

The premium-to-surplus percentage measures the relationship between net premiums written in a given period (premiums 
written,  less  returned  premiums  and  reinsurance  ceded  to  other  carriers)  to  policyholders  surplus  (admitted  assets  less 
liabilities),  determined  on  the  basis  of  statutory  accounting  practices  prescribed  or  permitted  by  insurance  regulatory 
authorities. State insurance department regulators expect insurance companies to maintain a premium-to-surplus percentage 
of not more than 300%. For the years ended December 31, 2021 and 2020, our consolidated premium-to-surplus ratios were 
139% and 207%, respectively. 

Claims Management and Administration 

We believe that effective claims management is critical to our success and that our claims management process is cost-
effective, delivers the appropriate level of claims service and produces superior claims results. Our claims management 
philosophy emphasizes the delivery of courteous, prompt and effective claims handling and embraces responsiveness to 
policyholders and agents. Our claims strategy focuses on thorough investigation, timely evaluation and fair settlement of 
covered  claims  while  consistently  maintaining  appropriate  case  reserves.  We  seek  to compress  the  cycle  time  of  claim 
resolution in order to control both loss and claim handling cost. We also strive to control legal expenses by negotiating 
competitive rates with defense counsel and vendors, establishing litigation budgets and monitoring invoices. 

Each  of  our business  units  maintains its  own dedicated  staff  of specialized claims  personnel  to  manage  and  administer 
claims arising under policies produced through their respective operations. The claims process is managed centrally through 
a  combination  of  experienced  claims  managers,  seasoned  claims  supervisors,  trained  staff  adjusters  and  independent 
adjustment or appraisal services, when appropriate. All adjusters are licensed in those jurisdictions for which they handle 
claims that require licensing. Limits on settlement authority are established for each claims supervisor and staff adjuster 
based on their level of experience. Certain independent adjusters have limited authority to settle claims. Claim exposures 
are periodically and systematically reviewed by claim supervisors and managers as a method of quality and loss control. 
Large loss exposures are reviewed at least quarterly with senior management of the business unit and monitored by Hallmark 
senior management. 

Claims personnel receive in-house training and are required to attend various continuing education courses pertaining to 
topics such as best practices, fraud awareness, legal environment, legislative changes and litigation management. Depending 
on the criteria of each business unit, our claims adjusters are assigned a variety of claims to enhance their knowledge and 
ensure their continued development in efficiently handling claims. As of December 31, 2021, we had a total of 94 claims 
managers, supervisors and adjusters with an average experience of approximately 16 years. 

Analysis of Losses and LAE 

Our consolidated financial statements include an estimated reserve for unpaid losses and LAE. We estimate our reserve for 
unpaid losses and LAE by using case-basis evaluations and statistical projections, which include inferences from both losses 
paid and losses incurred. We also use recent historical cost data and periodic reviews of underwriting standards and claims 
management practices to modify the statistical projections. We give consideration to the impact of inflation in determining 
our loss reserves, but do not discount reserve balances. 

14 

 
 
 
 
   
 
 
 
 
 
 
 
     
     
     
 
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
 
 
The amount of reserves represents our estimate of the ultimate cost of all unpaid losses and LAE incurred. These estimates 
are subject to the effect of trends in claim severity and frequency. We regularly review the estimates and adjust them as 
claims  experience develops and new information becomes known. Such adjustments are included in current operations, 
including increases and decreases, net of reinsurance, in the estimate of ultimate liabilities for insured events of prior years. 

Changes in loss development patterns and claim payments can significantly affect the ability of insurers to estimate reserves 
for unpaid losses and related expenses. We seek to continually improve our loss estimation process by refining our ability 
to analyze loss development patterns, claim payments and other information within a legal and regulatory environment that 
affects development of ultimate liabilities. Future changes in estimates of claim costs may adversely affect future period 
operating results. However, such effects cannot be reasonably estimated currently. 

Additional information relating to our loss reserve development is included under Item 7, “Management’s Discussion and 
Analysis  of  Financial  Condition  and  Results  of  Operations,”  and  Note 6,  “Reserves  for  Losses  and  Loss  Adjustment 
Expenses,” in the Notes to Consolidated Financial Statements. 

Reinsurance 

We reinsure a portion of the risk we underwrite in order to control the exposure to losses and to protect capital resources. 
We cede to reinsurers a portion of these risks and pay premiums based upon the risk and exposure of the policies subject to 
such  reinsurance.  Ceded reinsurance involves credit risk  and  is  generally subject to aggregate  loss  limits. Although  the 
reinsurer is liable to us to the extent of the reinsurance ceded, we are ultimately liable as the direct insurer on all risks 
reinsured.  Reinsurance  recoverables  are  reported  after  allowances  for  uncollectible  amounts.  We  monitor  the  financial 
condition of reinsurers on an ongoing basis and review our reinsurance arrangements periodically. Reinsurers are selected 
based on their financial condition, business practices and the price of their product offerings. In order to mitigate credit risk 
to reinsurance companies, most of our reinsurance recoverable balance as of December 31, 2021 was with reinsurers that 
had an A.M. Best rating of “A–” or better. We also mitigate our credit risk for the remaining reinsurance recoverable by 
obtaining letters of credit. 

The following table presents our gross and net premiums written and earned and reinsurance recoveries for each of the last 
two years (in thousands). 

Gross premiums written 
Ceded premiums written 
Net premiums written 

Gross premiums earned 
Ceded premiums earned 
Net premiums earned 

Reinsurance recoveries 

Investment Portfolio 

$ 

$ 

$ 

$ 

Year Ended December 31,  
2021 
 653,754  
 (313,830) 
 339,924  

2020 
 743,368 
 (315,036)
 428,332 

$ 

$ 

 690,133  
 (310,843) 
 379,290  

$ 

 301,208  

$ 

$ 

$ 

 811,488 
 (339,587)
 471,901 

 254,882 

Our  investment  objective  is  to  maximize  after-tax  total  return  while  assuming  prudent  levels  of  risk  and  maintaining  
sufficient liquidity for ongoing insurance operations. We strive for a balance between current income generation and after-
tax total return that enhances long-term growth in book value. In general, we do not target allocations to investment asset 
classes or security types and do not seek to match insurance asset and liability durations. We maintain a diversified portfolio 
composed  of  fixed-income  securities,  equity  securities  and  other  investments.  As  of  December 31,  2021,  we  had  total 
invested assets of $338.8 million. If market rates were to increase by 1%, the fair value of our fixed income securities as of 
December 31, 2021 would decrease by approximately $1.7 million. The following table shows the fair values of various 

15 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
 
  
  
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
categories  of  fixed-income  securities,  the percentage  of  the  total  fair  value  of  our  invested  assets  represented  by  each 
category and the tax equivalent book yield of each category of invested assets as of December 31, 2021 and 2020. 

Fair 
     Value 

As of December 31, 2021 
  Percent of 
     Total 
(in thousands) 

As of December 31, 2020 
  Percent of 
Fair 
      Total 
      Yield        Value 
(in thousands) 

      Yield   

Category: 

Corporate bonds 
Corporate bank loans 
Municipal bonds 
US Treasury securities and obligations of 
U.S. Government 
Mortgage backed 

  $ 105,581   
    81,189   
    38,464   

    62,984   
 1,855   
  $ 290,073   

 36.4 %   
 28.0 %   
 13.3 %   

 2.6 %   $  219,368   
 52,782   
 2.3 %     
 50,539   
 4.1 %     

 43.2 %   
 10.4 %   
 10.0 %   

 3.6 % 
 2.2 % 
 4.3 % 

 21.7 %   
 0.6 %   
 100.0 %   

 0.7 %       179,746   
 3.3 %     
 4,844   
 2.4 %   $  507,279   

 35.4 %   
 1.0 %   
 100.0 %   

 0.5 % 
 2.9 % 
 2.7 % 

Total 

The weighted average credit rating for our fixed-income portfolio was Baa1 at December 31, 2021 as compared to A at 
December 31, 2020. The change in the weighted average credit rating was due primarily to our cash balances increasing 
244% during 2021. Our cash balances are primarily invested in U.S. Treasuries via overnight repurchase agreements (“Repo 
sweeps”)  which  are  not  included  in  determining  the  weighted  average  credit  rating.  The  following  table  shows  the 
distribution of our fixed-income portfolio by rating as a percentage of total fair value as of December 31, 2021 and 2020: 

Rating: 
"Aaa" 
"Aa" 
"A" 
"Baa" 
"Ba" 
"B" 
"Caa" 
"Ca" 
"C" 
"NR" 
Total 

As of 

As of 

  December 31, 2021  December 31, 2020  

 25.0 %   
 6.6 %   
 17.0 %   
 24.0 %   
 21.9 %   
 1.9 %   
 — %   
 — %   
 — %   
 3.6 %   
 100.0 %   

 37.8 % 
 4.6 % 
 14.9 % 
 31.7 % 
 8.0 % 
 1.3 % 
 — % 
 — % 
 — % 
 1.7 % 
 100.0 % 

The following table shows the composition of our fixed-income portfolio by remaining time to maturity as of December 31, 
2021 and 2020. 

Remaining time to maturity: 

Less than one year 
One to five years 
Five to ten years 
More than ten years 
Mortgage-backed 

Total 

As of December 31, 2021 

As of December 31, 2020 

    Percentage of     
Total 
Fair Value   

Fair Value   

     Percentage of    
Total 
Fair Value 

Fair Value  

(in thousands) 

(in thousands) 

  $ 

  $ 

 106,047   
 109,195   
 64,926   
 8,050   
 1,855   
 290,073   

 36.6 %   
 37.6 %   
 22.4 %   
 2.8 %   
 0.6 %   
 100.0 %   

$   257,245   
 203,625   
 28,363   
 13,202   
 4,844   
$   507,279   

 50.7 % 
 40.1 % 
 5.6 % 
 2.6 % 
 1.0 % 
 100.0 % 

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Our investment strategy is a value-based approach focused on individual security analysis and selection, directed primarily 
toward publicly-traded fixed-income and equity securities. This strategy includes an opportunistic element which seeks to 
capture  value  resulting  from  market-related  price  dislocations,  short-term  orientation  of  market  participants  and  other 
sources of gain. Our investment portfolio is managed internally by our Executive Chairman and other internal, experienced 
investment managers. As of December 31, 2021, 14.4% of our investment portfolio was invested in equity securities. We 
regularly  review  our  portfolio  for  declines  in  value.  For  fixed  maturity  investments  that  are  considered  other-than-
temporarily  impaired  and  that  we  do  not  intend  to  sell  and  will  not  be  required  to  sell,  we  separate  the  amount  of  the 
impairment into the amount that is credit related (credit loss component) and the amount due to all other factors. The credit 
loss component is recognized in earnings and is the difference between the investment’s amortized cost basis and the present 
value of its expected future cash flows. The remaining difference between the investment’s fair value and the present value 
of future expected cash flows is recognized in other comprehensive income. 

The following table details the net unrealized gain balance by invested asset category as of December 31, 2021. 

Category 
U.S. Treasury securities and obligations of U.S. Government 
Corporate bonds 
Corporate bank loans 
Municipal bonds 
Mortgage-backed 
Equity securities 

Total 

  Net Unrealized Gain Balance

(in thousands) 

$  (114)
 2,066 
 (381)
 302 
 25 
 6,575 

$  8,473 

As part of our overall investment strategy, we also maintain an integrated cash management system utilizing on-line banking 
services and daily overnight investment accounts to maximize investment earnings on all available cash. 

Technology 

The majority of our technology systems are based on products licensed from insurance-specific technology vendors that 
have  been  substantially  customized  to  meet  the  unique  needs  of  our  various  business  units.  Our  technology  systems 
primarily  consist  of  integrated  central  processing  computers,  a  series  of  server-based  computer  networks  and  
communications systems that allow our various operations to share systems solutions and communicate to the corporate 
office in a timely, secure and consistent manner. We maintain backup facilities and systems through a contract with a leading 
provider of computer disaster recovery services. Each business unit bears the information services expenses specific to its 
operations as well as a portion of the corporate services expenses. Increases to vendor license and service fees are capped 
per annum. 

We believe the implementation of our various technology systems has increased our efficiency in the processing of our 
business, resulting in lower operating costs. Additionally, our systems enable us to provide a high level of service to our 
agents and policyholders by processing our business in a timely and efficient manner, communicating and sharing data with 
our agents and providing a variety of methods for the payment of premiums. We believe these systems have also improved 
the accumulation and analysis of information for our management. 

Our business is highly dependent upon the successful and uninterrupted functioning of our information technology systems. 
Publicly reported cybersecurity intrusions have increased in recent years and the insurance sector as a whole is more exposed 
than  in  the  past.  Cybersecurity  threats  extend  from  individual  attempts  to  gain  unauthorized  access  to  our  information 
technology systems through coordinated, elaborate and targeted activity. We retain highly trained staff committed to the 
development and maintenance of our information technology systems. We maintain and regularly review recovery plans 
which are intended to enable us to restore critical systems with minimal disruption. We have established an information 
security committee to oversee and steer risk management plans to manage these exposures on an ongoing basis. We also 
employ comprehensive employee engagement and training programs to guard against the potential for malicious attempts 
to  extort  sensitive  information  from  our  systems  using  social  engineering  techniques  (also  known  as  “phishing”)  and 
maintain cyber liability insurance to seek to minimize our post-event financial impacts. 

17 

 
 
 
 
 
 
 
 
 
    
 
 
 
 
  
 
  
 
  
 
  
 
  
 
 
 
 
 
 
We  recognize  the  potential  for  new  risks  arising  alongside  the  benefits  we  derive  from  technological  and  digital 
development.  We  employ  technological  security  measures  to  prevent,  detect  and  mitigate  such  threats,  including 
independent  and  in-house  vulnerability  assessments,  access  controls,  data  encryption,  continuous  monitoring  of  our 
information  technology  networks  and  systems  and  maintenance  of  backup  and  protective  systems.  Nonetheless,  the 
infrastructure may be vulnerable to security incidents which could result in the disruption of business operations and the 
corruption, unavailability, misappropriation or destruction of critical data and confidential information (both our own and 
of third parties). The compromise of personal and confidential information could lead to legal liability or regulatory action 
under evolving cybersecurity, data protection and privacy laws and regulations enacted in the various jurisdictions in which 
we operate. 

Ratings 

Many insurance buyers, agents and brokers use the ratings assigned by A.M. Best and other rating agencies to assist them 
in  assessing  the  financial  strength  and  overall  quality  of  the  companies  from  which  they  are  considering  purchasing 
insurance. A.M. Best has pooled its ratings of our AHIC, HIC, HSIC and HNIC subsidiaries and assigned a financial strength 
rating of “A-” (Excellent) and an issuer credit rating of “a-” to each of the insurance company subsidiaries comprising the 
pool. A.M.  Best  has  also  assigned  a  financial  strength  rating  of  “A-”  (Excellent)  and  an  issuer  credit  rating  of  “a-”  to 
HCM. A.M. Best does not assign a financial strength rating or an issuer credit rating to TBIC. An “A-” rating is the fourth 
highest of 15 rating categories used by A.M. Best. In evaluating an insurer’s financial and operating performance, A.M. 
Best reviews the company’s  profitability, indebtedness  and  liquidity, as  well  as  its  book  of business, the adequacy  and 
soundness of its reinsurance, the quality and estimated fair value of its assets, the adequacy of its loss reserves, the adequacy 
of its surplus, its capital structure, the experience and competence of its management and its market presence. A.M. Best’s 
ratings reflect its opinion of an insurer’s financial strength, operating performance and ability to meet its obligations  to 
policyholders and are not an evaluation directed at investors or recommendations to buy, sell or hold an insurer’s stock. 

Competition 

The property/casualty insurance market, our primary source of revenue, is highly competitive and, except for regulatory 
considerations,  has  very  few  barriers  to  entry.  In  many  instances,  we  have  less  financial  or  other  resources  than  our 
competition  and  their  affiliates.  Generally,  we  compete  on  price,  customer  service,  coverages  offered, claims  handling, 
financial  stability,  agent  commission  and  support,  customer  recognition  and  geographic  coverage.  We  compete  with 
companies who use independent agents, captive agent networks, direct marketing channels or a combination thereof. 

The primary competition for our Commercial Auto business unit includes such carriers as American Millennium Insurance 
Company, Canal Insurance Company, Clear Blue Insurance Company, Commercial Alliance Insurance Company, Fairfax 
Financial,  Hudson  Insurance  Company,  National  Casualty  Company,  National  Liability &  Fire  Insurance  Company, 
Northland  Insurance  Company,  Progressive  County  Mutual,  Sompo  International,  State  National  Insurance  Company, 
Prime Insurance Company, Underwriters at Lloyds of London, Wilshire Insurance Company and W.R. Berkley. Our E&S 
Casualty business unit considers its primary competition for our excess, umbrella and general liability insurance products 
to include such carriers as American International Group, Inc., Axis Insurance Company, Berkshire Hathaway Companies, 
Crum & Forster Insurance Group, Endurance American Specialty Insurance Company (Sompo International), AXA XL 
Specialty Insurance, Markel Insurance Company, Navigators Specialty Insurance Company (a brand of the Hartford), and 
W.R. Berkley Corporation. The primary competition for our E&S Package products produced by our E&S Casualty business 
unit  includes  such  carriers  as  Nationwide  E&S/Specialty,  Markel  Insurance  Company,  Atlantic  Casualty  Insurance 
Company, Nautilus Insurance Company, Mesa Underwriters Insurance Company, and Penn America Insurance Company. 
The primary competition for our E&S Property business unit  includes such carriers as Chubb Westchester, Aspen Insurance, 
Everest  National  Insurance  Company,  RSUI  Group,  Navigators  Specialty  Insurance  Company,  Starr  Surplus  Lines, 
Ironshore  Specialty  Insurance  Company,  Axis  Insurance  Company,  and  Markel  Insurance  Company.  The  primary 
competition for the medical professional liability insurance products produced by our Professional Liability business unit 
includes such carriers as Admiral Insurance Company, Aspen Specialty Insurance Company, Beazley Insurance Company, 
CNA Financial  Corporation,  Iron  Health,  Kinsale  Insurance  Company, Markel  Insurance  Company,  Medical  Protective 
Insurance  Company,   ProAssurance  Corporation,  RSUI  Group  and  TDC  Companies.  The  primary  competition  for  the 
financial professional liability insurance products produced by our Professional Liability business unit are Orion, Starstone, 
CannGen, Ascot and Admiral Insurance Companies, Euclid Executive Liability Managers, Berkley Insurance Company, 

18 

 
 
  
 
 
 
 
Kinsale Insurance Company, Skyward Specialty, Hudson Insurance Company, RSUI Group, Hiscox USA, and XL Catlin 
Insurance Company. The primary competitors for our general aviation insurance products produced by our Aerospace & 
Programs business unit are Old Republic Aviation Managers, Starr Aviation, American International Group, Inc., United 
States Specialty Insurance Company, W. Brown & Company, United States Aircraft Insurance Group, Global Aerospace 
and Allianz Aviation Managers. Our Commercial  Accounts business unit competes with a variety of large national standard 
commercial lines carriers such as Liberty Mutual Group, Travelers Companies, Inc., Cincinnati Financial Corporation, CAN 
Financial Corporation, The Hanover Insurance Group and The Hartford Financial Services Group, as  well as  numerous 
smaller regional companies. Although our Specialty Personal Lines business unit competes with large national insurers such 
as  Allstate  Corporation,  GEICO  Corporation  and  Progressive  Insurance  Company,  as  a  participant  in  the  non-standard 
personal  automobile  marketplace  its  competition  is  most  directly  associated  with  numerous  regional  companies  and 
managing general agencies. 

Insurance Regulation 

AHIC,  HCM  and  TBIC  are  domiciled  in  Texas,  HIC  and  HNIC  are  domiciled  in  Arizona  and  HSIC  is  domiciled  in 
Oklahoma.  Therefore,  our  insurance  operations  are  regulated  by  the  Texas  Department  of  Insurance,  the  Arizona 
Department of Insurance and the Oklahoma Insurance Department, as well as the applicable insurance department of each 
state in which we issue policies. Our insurance company subsidiaries are required to file quarterly and annual statements of 
their financial condition prepared in accordance with statutory accounting practices with the insurance departments of their 
respective  states  of  domicile  and  the  applicable  insurance  department  of  each  state  in  which  they  write  business.  The 
financial  conditions  of  our  insurance  company  subsidiaries,  including  the  adequacy  of  surplus,  loss  reserves  and 
investments, are subject to review by the insurance department of their respective states of domicile. 

Periodic financial and market conduct examinations. The insurance departments of the states of domicile for our insurance 
company subsidiaries have broad authority to enforce insurance laws and regulations through examinations, administrative 
orders, civil and criminal enforcement proceedings, and suspension or revocation of an insurer’s certificate of authority or 
an agent’s license. The state insurance departments that have jurisdiction over our insurance company subsidiaries may 
conduct on-site visits and examinations of the insurance companies’ affairs, especially as to their financial condition, ability 
to fulfill their obligations to policyholders, market conduct, claims practices and compliance with other laws and applicable 
regulations. Typically, these examinations are conducted every three to five years. In addition,  if circumstances  dictate, 
regulators are authorized to conduct special or target examinations of insurance companies to address particular concerns 
or issues. The results of these examinations can give rise to injunctive relief, regulatory orders requiring remedial or other 
corrective action on the part of the company that is the subject of the examination, assessment of fines, or other penalties 
against that company. In extreme cases, including actual or pending insolvency, the insurance department may take over, 
or appoint a receiver to take over, the management or operations of an insurer or an agent’s business or assets. 

Guaranty funds. All insurance companies are subject to assessments for state-administered funds that cover the claims and 
expenses of insolvent or impaired insurers. The size of the assessment is determined each year by the total claims on the 
fund that year. Each insurer is assessed a pro rata share based on its direct premiums written in that state. Payments to the 
fund may generally be recovered by the insurer through deductions from its premium taxes over a specified period of years. 

Transactions  between  insurance  companies  and  their  affiliates.  Hallmark  is  also  regulated  as  an  insurance  holding 
company  by  the  Texas  Department  of  Insurance,  the  Arizona  Department  of  Insurance  and  the  Oklahoma  Insurance 
Department. Financial transactions between Hallmark or any of its affiliates and our insurance company subsidiaries are 
subject  to  regulation.  Transactions  between  our  insurance  company  subsidiaries  and  their  affiliates  generally  must  be 
disclosed  to  state  regulators,  and  prior  regulatory  approval  generally  is  required  before  any  material  or  extraordinary 
transaction may be consummated or any management agreement, services agreement, expense sharing arrangement or other 
contract providing for the rendering of services on a regular, systematic basis is implemented. State regulators may refuse 
to approve or may delay approval of such a transaction, which may impact our ability to innovate or operate efficiently. 

Dividends. Dividends and distributions to Hallmark by our insurance company subsidiaries are restricted by the insurance 
regulations of the respective state in which each insurance company subsidiary is domiciled. As property/casualty insurance 
companies domiciled in the state of Texas, AHIC and TBIC may only pay dividends from unassigned surplus funds. In 
addition,  AHIC  and  TBIC  must  obtain  the  approval  of  the  Texas  Department  of  Insurance  before  the  payment  of 
extraordinary dividends, which are defined as dividends or distributions of cash or other property the fair market value of 

19 

 
 
 
 
 
 
 
which combined with the fair market value of each other dividend or distribution made in the preceding 12 months exceeds 
the greater of: (1) statutory net income as of the prior December 31 or (2) 10% of statutory policyholders’ surplus as of the 
prior December 31. HIC and HNIC, both domiciled in Arizona, may pay dividends out of that part of their available surplus 
funds that is derived from realized net profits on their business. Without prior written approval from the Arizona Department 
of Insurance, HIC and HNIC may not pay extraordinary dividends, which are defined as dividends or distributions of cash 
or other property the fair market value of which combined with the fair market value of each other dividend or distribution 
made  in  the  preceding  12 months  exceeds  the  lesser  of:  (1) 10%  of  statutory  policyholders’  surplus  as  of  the  prior 
December 31 or (2) net  income as of the prior December 31. HSIC, domiciled in Oklahoma, may only pay dividends out 
of that part of  its  available surplus funds that is derived from realized net profits on its business. Without prior  written 
approval  from  the  Oklahoma  Insurance  Department,  HSIC  may  not  pay  extraordinary  dividends,  which  are  defined  as 
dividends or distributions of cash or other property the fair market value of which combined with the fair market value of 
each  other  dividend  or  distribution  made  in  the  preceding  12 months  exceeds  the  greater  of:  (1) 10%  of  statutory 
policyholders’ surplus as of the prior December 31 or (2) statutory net income as of the prior December 31, not including 
realized capital gains. As a county mutual, dividends from HCM are payable to policyholders. 

Risk-based capital requirements. The National Association of Insurance Commissioners requires property/casualty insurers 
to file a risk-based capital calculation according to a specified formula. The purpose of the formula is twofold: (1) to assess 
the adequacy of an insurer’s statutory capital and surplus based upon a variety of factors such as potential risks related to 
investment portfolio, ceded reinsurance and product mix; and (2) to assist state regulators under the RBC for Insurers Model 
Act  by  providing  thresholds  at  which  a  state  commissioner  is  authorized  and  expected  to take  regulatory  action.  As  of 
December 31,  2021,  the  adjusted  capital  under  the  risk-based  capital  calculation  of  each  of  our  insurance  company 
subsidiaries substantially exceeded the minimum requirements. 

Required  licensing.  Our  non-insurance  company  subsidiaries  are  subject  to  and  in  compliance  with  the  licensing 
requirements of the department of insurance in each state in which they produce business. These licenses govern, among 
other things, the types of insurance coverages, agency and claims services and products that we may offer consumers in 
these states. Such licenses typically are issued only after we file an appropriate application and satisfy prescribed criteria. 
Generally, each state requires one officer to maintain an agent license. Claims adjusters employed by us are also subject to 
the licensing requirements of each state in which they conduct business. Each employed claim adjuster either holds or has 
applied for the required licenses.  

Regulation of insurance rates and approval of policy forms. The insurance laws of most states in which our subsidiaries 
operate require insurance companies to file insurance rate schedules and insurance policy forms for review and approval. 
State insurance regulators have broad discretion in judging whether our rates are adequate, not excessive and not unfairly 
discriminatory and whether our policy forms comply with law. The speed at which we can change our rates depends, in 
part, on the method by which the applicable state’s rating laws are administered. Generally, state insurance regulators have 
the authority to disapprove our rates or request changes in our rates. 

Restrictions on cancellation, non-renewal or withdrawal. Many states have laws and regulations that limit an insurance 
company’s ability to exit a market. For example, certain states limit an automobile insurance company’s ability to cancel or 
not renew policies. Some states prohibit an insurance company from withdrawing from one or more lines of business in the 
state,  except  pursuant  to  a  plan  approved  by  the  state  insurance  department.  In  some  states,  this  applies  to  significant 
reductions  in  the  amount  of  insurance  written,  not  just  to  a  complete  withdrawal.  State  insurance  departments  may 
disapprove a plan that may lead to market disruption. 

Investment restrictions. We are subject to state laws and regulations that require diversification of our investment portfolios 
and that limit the amount of investments in certain categories. Failure to comply with these laws and regulations would 
cause non-conforming investments to be treated as non-admitted assets for purposes of measuring statutory surplus and, in 
some instances, would require divestiture. 

Trade practices. The manner in which we conduct the business of insurance is regulated by state statutes in an effort to 
prohibit practices that constitute unfair methods of competition or unfair or deceptive acts or practices. Prohibited practices 
include disseminating false information or advertising; defamation; boycotting, coercion and intimidation; false statements 
or  entries;  unfair  discrimination; rebating;  improper tie-ins  with lenders  and  the extension of  credit;  failure  to  maintain 

20 

 
 
 
 
 
 
 
proper records; failure to maintain proper complaint handling procedures; and making false statements in connection with 
insurance applications for the purpose of obtaining a fee, commission or other benefit. 

Unfair  claims  practices.  Generally,  insurance  companies,  adjusting  companies  and  individual  claims  adjusters  are 
prohibited by state statutes from engaging in unfair claims practices on a flagrant basis or with such frequency to indicate a 
general business practice. Examples of unfair claims practices include: 

  misrepresenting pertinent facts or insurance policy provisions relating to coverages at issue; 

 

 

 

 

 

 

failing to acknowledge and act reasonably promptly upon communications with respect to claims arising under 
insurance policies; 

failing to adopt and implement reasonable standards for the prompt investigation and settlement of claims arising 
under insurance policies; 

failing  to  affirm  or  deny  coverage  of  claims  within  a  reasonable  time  after  proof  of  loss  statements  have  been 
completed; 

attempting to settle a claim for less than the amount to which a reasonable person would have believed such person 
was entitled; 

attempting  to  settle  claims  on  the  basis  of  an  application  that  was  altered  without  notice  to,  or  knowledge  and 
consent of, the insured; 

compelling insureds to institute suits to recover amounts due under policies by offering substantially less than the 
amounts ultimately recovered in suits brought by them; 

 

refusing to pay claims without conducting a reasonable investigation; 

  making claim payments to an insured without indicating the coverage under which each payment is being made; 

  delaying the investigation or payment of claims by requiring an insured, claimant or the physician of either to submit 
a preliminary claim report and then requiring the subsequent submission of formal proof of loss forms, both  of 
which submissions contain substantially the same information; 

 

failing, in the case of claim denials or offers of compromise or settlement, to promptly provide a reasonable and 
accurate explanation of the basis for such actions; and 

  not attempting in good faith to effectuate prompt, fair and equitable settlements of claims in which liability has 

become reasonably clear. 

Employees 

As of December 31, 2021, we employed 406 people on a full-time basis. None of our employees are represented by labor 
unions. We consider our employee relations to be good. 

Available Information 

The Company’s executive offices are located at Two Lincoln Centre, 5420 Lyndon B. Johnson Freeway, Suite 1100 Dallas, 
Texas 75240. The Company’s mailing address is the same as its executive office address. Its telephone number is (817) 
348-1600.  The  Company’s  website address is  www.hallmarkgrp.com.  The Company files  annual,  quarterly  and  current 
reports, proxy statements and other information and documents with the U.S. Securities and Exchange Commission (the 
“SEC”), which are available at www.sec.gov. The Company makes available free of charge on its website its annual report 
on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K and amendments to those reports filed with or 

21 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
furnished to the SEC pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 (the “Exchange Act”) as soon 
as reasonably practical after it electronically files them with or furnishes them to the SEC. 

Item 1A. Risk Factors. 

Insurance Operational Risks 

Our success depends on our ability to price accurately the risks we underwrite. 

Our results of operations and financial condition depend on our ability to underwrite and set premium rates accurately for a 
wide  variety  of  risks.  Establishing  adequate  premium  rates  is  necessary  to  generate  sufficient  revenues,  together  with 
investment income, to pay losses, loss settlement expenses and underwriting expenses and to earn a profit. To price our 
products accurately, we must collect and properly analyze a substantial amount of data; develop, test and apply appropriate 
pricing  techniques;  closely  monitor and timely recognize  changes in trends; and  project  both severity  and  frequency  of 
losses  with  reasonable  accuracy.  Our  ability  to  undertake  these  efforts  successfully,  and  as  a  result  price  our  products 
accurately, is subject to a number of risks and uncertainties, some of which are outside our control, including: 

 

the availability of sufficient reliable data;  

  our ability to properly analyze available data; 

 

the uncertainties that inherently characterize estimates and assumptions; 

  our selection and application of appropriate pricing techniques; and 

 

changes in applicable legal liability standards and in the civil litigation system generally. 

If we do not  accurately assess the risks we underwrite, we may not charge adequate premiums to cover our losses and 
expenses, which would adversely affect our results of operations.  Alternatively, if we set our premiums too high, it could 
reduce our sales volume and competitiveness.  In either case, our profitability could be materially and adversely affected. 

Estimating reserves is inherently uncertain. If our loss reserves are not adequate, it will have an unfavorable 
impact on our financial condition and results of operations. 

We maintain loss reserves to cover our estimated ultimate liability for unpaid losses and LAE for reported and unreported 
claims incurred as of the end of each accounting period. Reserves represent management’s estimates of what the ultimate 
settlement and administration of claims will cost. These estimates, which generally involve actuarial projections, are based 
on management’s assessment of facts and circumstances then known, as well as estimates of future trends in claim severity 
and frequency, judicial theories of liability, and other factors. These variables are affected by both internal and external 
events, such as changes in  claims handling procedures, inflation, judicial trends and legislative changes. Many  of  these 
factors are not quantifiable. Additionally, there may be a significant lag between the occurrence of an event and the time it 
is reported to us. The inherent uncertainties of estimating reserves are greater for certain types of liabilities, particularly 
those in which the various considerations affecting the type of claim are subject to change and in which long periods of time 
may elapse before a definitive determination of liability is made. Reserve estimates are continually refined in a regular and 
ongoing process as experience develops and further claims are reported and settled. Adjustments to reserves are reflected 
in the results of the periods in which such estimates are changed. For example, a 1% change in December 31, 2021 unpaid 
losses and LAE would have produced a $8.2 million change to pretax earnings. Our gross loss and LAE reserves totaled 
$816.7 million at December 31, 2021. Our loss and LAE reserves, net of reinsurance recoverable on unpaid loss and LAE, 
were $428.8 million at that date. Because setting reserves is inherently uncertain, there can be no assurance that the current 
reserves will prove adequate. 

22 

 
 
 
 
 
 
 
 
 
 
 
 
 
Catastrophic  losses  are  unpredictable  and may  adversely  affect  our results  of  operations,  liquidity and  financial 
condition. 

Property/casualty insurance companies are subject to claims arising out of catastrophes that may have a significant effect 
on their results of operations, liquidity and financial condition. Catastrophes can be caused by various events, including 
hurricanes, windstorms, earthquakes, hail storms, explosions, severe winter weather and fires, and may include man-made 
events, such as terrorist attacks. The incidence, frequency, and severity of catastrophes are inherently unpredictable. The 
extent of losses from a catastrophe is a function of both the total amount of insured exposure in the area affected by the 
event and the severity of the event. 

Claims from catastrophic events could reduce our net income, cause substantial volatility in our financial results for any 
fiscal quarter or year or otherwise adversely affect our financial condition, liquidity or results of operations. Catastrophes 
may also negatively affect our ability to write new business. Increases in the value and geographic concentration of insured 
property and the effects of inflation could increase the severity of claims from catastrophic events in the future. 

Our geographic concentration ties our performance to the business, economic and regulatory conditions of certain 
states. 

The following states accounted for approximately 49% of our gross written premiums for 2021: Texas (19%), California 
(14%), Florida (7%) Arizona (5%) and Oregon (4%). Our revenues and profitability are subject to the prevailing regulatory, 
legal, economic, political, demographic, competitive, weather and other conditions in the principal states in which we do 
business. Changes in any of these conditions could make it less attractive for us to do business in such states and would 
have a  more pronounced effect on us compared to companies that are more geographically diversified. In addition,  our 
exposure to severe losses from localized natural perils, such as windstorms or hailstorms, is increased in those areas where 
we have written significant numbers of property/casualty insurance policies. 

Our failure to maintain favorable financial strength ratings could negatively impact our ability to compete 
successfully. 

Third-party  rating  agencies  assess  and  rate  the  claims-paying  ability  of  insurers  based  upon  criteria  established  by  the 
agencies. AHIC, HIC, HSIC and HNIC have entered into a pooling arrangement, pursuant to which AHIC retains 32% of 
the net premiums written by any of them, HIC retains 32% of the net premiums written by any of them, HSIC retains 26% 
of the net premiums written by any of them and HNIC retains 10% of the net premiums written by any of them. A.M. Best 
has  pooled  its  ratings  of  these  four  insurance  company  subsidiaries  and  assigned  a  financial  strength  rating  of  “A-” 
(Excellent)  and  an  issuer  credit  rating  of  “a-”  to  the  individual  insurance  company  subsidiaries  comprising  the  pool. 
Also, A.M. Best has assigned HCM a financial strength rating of “A-” (Excellent) and an issuer credit rating of “a-”.  A.M. 
Best has indicated a negative outlook for each of the ratings assigned to our insurance company subsidiaries. A.M. Best 
does not assign a financial strength rating or an issuer credit rating to TBIC.  

These financial strength ratings are used by policyholders, insurers, reinsurers and insurance and reinsurance intermediaries 
as an important means of assessing the financial strength and quality of insurers. These ratings are not evaluations directed 
to potential purchasers of our common stock and are not recommendations to buy, sell or hold our common stock. Our 
ratings are subject to change at any time and could be revised downward or revoked at the sole discretion of the rating 
agencies. We believe that the ratings assigned by A.M. Best are an important factor in marketing our products. Our ability 
to retain our existing business and to attract new business in our insurance operations depends largely on these ratings. Our 
failure to maintain our ratings, or any other adverse development with respect to our ratings, could cause our current and 
future independent agents and insureds to choose to transact their business with more highly rated competitors. If A.M. Best 
downgrades our ratings or publicly indicates that our ratings are under review, it is likely that we would not be able to 
compete as effectively with our competitors, and our ability to sell insurance policies could decline. If that happened, our 
sales and earnings would decrease. For example, many of our agencies and insureds have guidelines that require us to have 
an A.M. Best financial strength rating of “A-” (Excellent) or higher. A reduction of our A.M. Best rating below “A-” would 
prevent us from issuing policies to insureds or potential insureds with such ratings requirements. 

23 

 
 
 
 
 
 
 
 
 
 
Lenders and reinsurers also use our A.M. Best ratings as a factor in deciding whether to transact business with us. The 
failure  of  our  insurance  company  subsidiaries  to  maintain  their  current  ratings  could  dissuade  a  lender  or  reinsurance 
company  from  conducting  business  with  us  or  might  increase  our  interest  or  reinsurance  costs.  In  addition,  a  ratings 
downgrade by A.M. Best below “A-” would require us to post collateral in support of our obligations under certain of our 
reinsurance agreements pursuant to which we assume business. 

We rely on independent agents and specialty brokers to market our products and their failure to do so would have 
a material adverse effect on our results of operations. 

We market and distribute our insurance products exclusively through independent insurance agents and specialty insurance 
brokers. As a result, our business depends in large part on the marketing efforts of these agents and brokers and on our 
ability to offer insurance products and services that meet the requirements of the agents, the brokers and their customers. 
However, these agents and brokers are not obligated to sell or promote our products and many sell or promote competitors’ 
insurance products in addition to our products. Some of our competitors have higher financial strength ratings, offer a larger 
variety of products, set lower prices for insurance coverage and/or offer higher commissions than we do. Therefore, we may 
not be able to continue to attract and retain independent agents and brokers to sell our insurance products. The failure or 
inability of independent agents and brokers to market our insurance products successfully could have a material adverse 
impact on our business, financial condition and results of operations. 

Our reliance on independent agents and specialty brokers exposes us to credit risk that could adversely affect our 
results of operations and financial position. 

Certain premiums produced by independent agents and specialty brokers are collected from policyholders by the agents and 
brokers and forwarded to our insurance company subsidiaries.  When the insured pays its policy premium to its agent or 
broker,  the  premium  may  be  considered  to  have  been  paid  to  us  under  applicable  insurance  laws  and  regulations.  
Accordingly, the insured would no longer be liable to us for those amounts, whether or not we actually received the premium 
from the agent or broker.  Consequently, we assume a degree of credit risk associated with the agents or brokers with whom 
we  work.    Where  necessary,  we review the financial condition  of  potential new  agents and brokers  before  we  agree  to 
transact business with them.  Although the failure by any of our agents or brokers to remit premiums to us has not been 
material to date, there may be instances where our agents or brokers collect premiums but do not remit them to us and we 
may be required under applicable law to provide the coverage set forth in the policy despite the absence of related premiums 
being paid to us. 

Because the possibility of these events occurring depends in large part upon the financial condition and internal operations 
of our agents and brokers, we monitor broker behavior and review financial information on an as-needed basis.  If we are 
unable to collect premiums from our agents and brokers in the future, our underwriting profits may decline and our financial 
condition and results of operations could be materially and adversely affected. 

Our results may be unfavorably impacted if we are unable to obtain adequate reinsurance. 

As part of our  overall risk and capacity  management strategy, we purchase reinsurance for significant amounts  of  risk, 
especially  catastrophe  risks  that  we  and  our  insurance  company  subsidiaries  underwrite.  Our  catastrophe  and  non-
catastrophe  reinsurance  facilities  are  generally  subject  to  annual  renewal.  We  may  be  unable  to  maintain  our  current 
reinsurance  facilities  or  to  obtain  other  reinsurance  facilities  in  adequate  amounts  and  at  favorable  rates.  The  amount, 
availability and cost of reinsurance are subject to prevailing market conditions beyond our control, and may affect our ability 
to write additional premiums as well as our profitability. If we are unable to obtain adequate reinsurance protection for the 
risks we have underwritten, we will either be exposed to greater losses from these risks or be required to reduce the level of 
business that we underwrite, which will reduce our revenue. 

If the companies that provide our reinsurance do not pay our claims in a timely manner, we could incur severe 
losses. 

We purchase reinsurance by transferring, or ceding, part of the risk we have assumed to a reinsurance company in exchange 
for part of the premium we receive in connection with the risk. Although reinsurance makes the reinsurer liable to us to the 
extent the risk is transferred or ceded to the reinsurer, it does not relieve us of our liability to our policyholders. Accordingly, 

24 

 
 
 
 
 
 
 
 
 
 
we bear credit risk with respect to our reinsurers. It is not guaranteed that our reinsurers will pay all of our reinsurance 
claims, or that they will pay our claims on a timely basis. At December 31, 2021, we had a total of $696.4 million due us 
from reinsurers, including $550.0 million of recoverables from losses and $146.4 million in ceded unearned premiums. The 
largest  amount  due  us  from  a  single  reinsurer  as  of  December 31,  2021  was  $175.4  million  reinsurance  and  premium 
recoverable from Swiss Reinsurance America Corporation. If any of our reinsurers are unable or unwilling to pay amounts 
they owe us in a timely fashion, we could suffer a significant loss or a shortage of liquidity, which would have a material 
adverse effect on our business and results of operations. 

Our failure to accurately and timely pay claims could materially and adversely affect our business, financial 
condition and results of operations. 

We must accurately and timely evaluate and pay claims that are made under our policies.  Many factors affect our ability to 
pay  claims  accurately  and  timely,  including  the  training  and  experience  of  our  claims  representatives,  our  claims 
organization’s culture, our ability to develop or select and implement appropriate procedures and systems to support our 
claims  functions  and  other  factors.    Our  failure  to  pay  claims  accurately  and  timely  could  lead  to  regulatory  and 
administrative actions or material litigation, undermine our reputation in the marketplace and materially and adversely affect 
our business, financial condition and results of operations. 

Adverse securities market conditions can have a significant and negative impact on our investment portfolio. 

Our results of operations depend in part on the performance of our invested assets. As of December 31, 2021, 86% of our 
investment portfolio was invested in fixed-income securities. Certain risks are inherent in connection with fixed-income 
securities, including loss upon default and price volatility in reaction to changes in interest rates and general market factors. 
In general, the fair value of a portfolio of fixed-income securities increases or decreases inversely with changes in the market 
interest  rates,  while  net  investment  income  realized  from  future  investments  in  fixed-income  securities  increases  or 
decreases along with interest rates. In addition, 24% of our fixed-income securities have call or prepayment options. This 
subjects us to reinvestment risk should interest rates fall and issuers call their securities. Furthermore, actual net investment 
income and/or cash flows from investments that carry prepayment risk, such as mortgage-backed and other asset-backed 
securities, may differ from those anticipated at the time of investment as a result of interest rate fluctuations. An investment 
has prepayment risk when there is a risk that cash flows from the repayment of principal might occur earlier than anticipated 
because of declining interest rates or later than anticipated because of rising interest rates. The fair value of our fixed-income 
securities as of December 31, 2021 was $290.1 million. If market interest rates were to increase 1%, the fair value of our 
fixed-income securities would decrease by approximately $1.7 million as of December 31, 2021. The calculated change in 
fair value was determined using duration modeling assuming no prepayments. 

In addition to the general risks described above, although 73% of our fixed-income portfolio is investment-grade, our fixed-
income securities are nonetheless subject to credit risk. If any of the issuers of our fixed-income securities suffer financial 
setbacks, the ratings on the fixed-income securities could fall (with a concurrent fall in market value) and, in a worst case 
scenario, the issuer could default on its obligations. As of December 31, 2021, Hallmark had $1.9 million total exposure in 
mortgage-backed securities. 

Future changes in the fair value of our available-for-sale fixed income securities will be reflected in other comprehensive 
income.  Similar  treatment  is not  available  for  liabilities.  Therefore,  interest  rate  fluctuations  could  adversely  affect  our 
stockholders’ equity, total comprehensive income and/or cash flows. 

State statutes limit the aggregate amount of dividends that our subsidiaries may pay Hallmark, thereby limiting its 
funds to pay expenses and dividends. 

Hallmark is a holding company and a legal entity separate and distinct from its subsidiaries. As a holding company without 
significant operations of its own, Hallmark’s principal sources of funds are dividends and other sources of funds from its 
subsidiaries.  State  insurance  laws  limit  the  ability  of  Hallmark’s  insurance  company  subsidiaries  to  pay  dividends  and 
require  our insurance company  subsidiaries to  maintain  specified  minimum  levels of  statutory  capital  and  surplus.  The 
aggregate maximum amount of dividends permitted by law to be paid by an insurance company does not necessarily define 
an insurance company’s actual ability to pay dividends. The actual ability to pay dividends may be further constrained by 
business and regulatory considerations, such as the impact of dividends on surplus, by our competitive position and by the 

25 

 
 
 
 
 
 
 
 
 
amount of premiums that we can write. Without regulatory approval, the aggregate maximum amount of dividends that 
could be paid to Hallmark in 2022 by our insurance company subsidiaries is $22.7 million. State insurance regulators have 
broad  discretion  to  limit  the  payment  of  dividends  by  insurance  companies  and  Hallmark’s  right  to  participate  in  any 
distribution  of  assets  of  any  one  of  our  insurance  company  subsidiaries  is  subject  to  prior  claims  of  policyholders  and 
creditors except to the extent that its rights, if any, as a creditor are recognized. Consequently, Hallmark’s ability to pay 
debts, expenses and cash dividends to our stockholders may be limited. 

Our insurance company subsidiaries are subject to minimum capital and surplus requirements. Failure to meet these 
requirements could subject us to regulatory action. 

Our insurance company subsidiaries are subject to minimum capital and surplus requirements imposed under the laws of 
their respective states of domicile and each state in which they issue policies. Any failure by one of our insurance company 
subsidiaries to meet minimum capital and surplus requirements imposed by applicable state law will subject it to corrective 
action, which may include requiring adoption of a comprehensive financial plan, revocation of its license to sell insurance 
products  or  placing  the  subsidiary  under  state  regulatory  control.  Any  new  minimum  capital  and  surplus  requirements 
adopted in the future may require us to increase the capital and surplus of our insurance company subsidiaries, which we 
may not be able to do. 

Insurance Industry Risks 

Our industry is very competitive, which may unfavorably impact our results of operations. 

Our competitors include entities that have access to greater financial and other resources than  us. Our competitors may 
attempt to increase market share by lowering rates. In that case, we could experience reductions in our underwriting margins, 
or sales of our insurance policies could decline as customers purchase lower-priced products from our competitors. Losing 
business to competitors offering similar products at lower prices, or having other competitive advantages, could adversely 
affect our results of operations. 

In recent years, the insurance industry has undergone increasing consolidation, which may further increase competition.  In 
addition, an increase in capital-raising by companies in our lines of business could result in new entrants to our markets and 
an  excess  of  capital  in  the industry.    Federal, rather  than  state,  regulatory  oversight  of  the  insurance  industry  has  been 
proposed from time to time which, if adopted, could ease the entry of new competitors into our markets.  If we have difficulty 
competing as industry conditions change, our results of operations may be adversely affected. 

Our results may fluctuate as a result of cyclical changes in the property/casualty insurance industry. 

Our  revenue  is  primarily  attributable  to  property/casualty  insurance,  which  as  an  industry  is  cyclical  in  nature  and  has 
historically been characterized by soft markets followed by hard markets. A soft market is a period of relatively high levels 
of price competition, less restrictive underwriting standards and generally low premium rates. A hard market is a period of 
capital shortages resulting in lack of insurance availability, relatively low levels of competition, more selective underwriting 
of risks and relatively high premium rates. If we find it necessary to reduce premiums or limit premium increases due to 
competitive pressures on pricing in a softening market, we may experience a reduction in our premiums written and in our 
profit margins and revenues, which could adversely affect our financial results. 

We are subject to comprehensive regulation, and our results may be unfavorably impacted by these regulations. 

We  are  subject  to  comprehensive  governmental  regulation  and  supervision.  Most  insurance regulations are  designed  to 
protect the interests of policyholders rather than of the stockholders and other investors of the insurance companies. These 
regulations, generally administered by the department of insurance in each state in which we do business, relate to, among 
other things: 

 

approval of policy forms and rates; 

26 

 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

 

 

 

 

standards of solvency, including risk-based capital measurements, which are a measure developed by the National 
Association of Insurance Commissioners and used by the state insurance regulators to identify insurance 
companies that potentially are inadequately capitalized; 

licensing of insurers and their agents; 

restrictions on the nature, quality and concentration of investments; 

restrictions on the ability of insurance company subsidiaries to pay dividends; 

restrictions on transactions between insurance company subsidiaries and their affiliates; 

requiring certain methods of accounting; 

  periodic examinations of operations and finances; 

 

 

 

 

 

 

the use of non-public consumer information and related privacy issues; 

the use of credit history in underwriting and rating; 

limitations on the ability to charge policy fees; 

the acquisition or disposition of an insurance company or of any company controlling an insurance company; 

involuntary assignments of high-risk policies, participation in reinsurance facilities and underwriting associations, 
assessments and other governmental charges; 

restrictions on the cancellation or non-renewal of policies and, in certain jurisdictions, withdrawal from writing 
certain lines of business; 

  prescribing the form and content of records of financial condition to be filed; 

 

requiring reserves for unearned premium, losses and other purposes; and 

  with respect to premium finance business, the federal Truth-in-Lending Act and similar state statutes. In states 
where specific statutes have not been enacted, premium finance is generally subject to state usury laws that are 
applicable to consumer loans. 

State insurance departments also conduct periodic examinations of the affairs of insurance companies and require filing of 
annual  and  other  reports  relating  to  the  financial  condition  of  insurance  companies,  holding  company  issues  and  other 
matters. Our business depends on compliance with applicable laws and regulations and our ability to maintain valid licenses 
and  approvals  for  our  operations.  Regulatory  authorities  may  deny  or  revoke  licenses  for  various  reasons,  including 
violations of regulations. Changes in the level of regulation of the insurance industry or changes in laws or regulations 
themselves or interpretations by regulatory authorities could have a material adverse effect on our operations. In addition, 
we could face individual, group and class-action lawsuits by our policyholders and others for alleged violations of certain 
state laws and regulations. Each of these regulatory risks could have an adverse effect on our profitability. 

The exclusions and limitations in our policies may not be enforceable. 

Many of the policies we issue include exclusions or other conditions that define and limit coverage, which exclusions and 
conditions are designed to manage our exposure to certain types of risks and expanding theories of legal liability. In addition, 
many of our policies limit the period during which a policyholder may bring a claim under the policy, which period in many 
cases  is  shorter  than  the  statutory  period  under  which  these  claims  can  be  brought  by  our  policyholders.  While  these 
exclusions and limitations help us assess and control our loss exposure, it is possible that a court or regulatory authority 
could  nullify  or  void  an  exclusion  or  limitation,  or  legislation  could  be  enacted  modifying  or  barring  the  use  of  these 

27 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
exclusions and limitations. This could result in higher than anticipated losses and LAE by extending coverage beyond our 
underwriting intent or increasing the number or size of claims, which could have a material adverse effect on our operating 
results.  In  some  instances,  these  changes  may  not  become  apparent  until  sometime  after  we  have  issued  the  insurance 
policies that are affected by the changes. As a result, the full extent of liability under our insurance contracts may not be 
known for many years after a policy is issued. 

Catastrophe models may not accurately predict future losses. 

Along with other insurers in the industry, we use models developed by third-party vendors in assessing our exposure to 
catastrophe  losses  that  assume  various  conditions  and  probability  scenarios.  However,  these  models  do  not  necessarily 
accurately  predict  future  losses  or  accurately  measure  losses  currently  incurred.  Catastrophe  models,  which  have  been 
evolving since the early 1990s, use historical information about various catastrophes and detailed information about our in-
force  business.  While  we use this information in  connection with  our  pricing  and  risk  management  activities, there are 
limitations with respect to their usefulness in predicting losses in any reporting period. Examples of these limitations are 
significant variations in estimates between models and modelers and material increases and decreases in model results due 
to  changes  and  refinements  of  the  underlying  data  elements  and  assumptions.  Such  limitations  lead  to  questionable 
predictive capability and post-event measurements that have not been well understood or proven to be sufficiently reliable. 
In addition, the models are not necessarily reflective of company or state-specific policy language, demand surge for labor 
and materials or loss settlement expenses, all of which are subject to wide variation by catastrophe. Because the occurrence 
and severity of catastrophes are inherently unpredictable and may vary significantly from year to year, historical results of 
operations may not be indicative of future results of operations. 

If actual claims exceed our claims and claim adjustment expense reserves, or if changes in the estimated level of 
claims and claim adjustment expense reserves are necessary, including as a result of, among other things, changes 
in the legal, regulatory and economic environments in which the Company operates, our financial results could be 
materially and adversely affected.  

Unpaid loss and LAE reserves represent management estimates of what the ultimate settlement and administration of claims 
will  cost,  generally  utilizing  actuarial  expertise  and  projection  techniques,  at  a  given  accounting  date.  The  process  of 
estimating loss reserves involves a high degree of judgment and is subject to a number of variables. These variables can be 
affected by both internal and external events, such as: changes in claims handling procedures, including automation; adverse 
changes in loss cost trends, including inflationary pressures, technology or other changes that may impact medical, auto and 
home repair costs (e.g., more costly technology in vehicles resulting in increased severity of claims); economic conditions, 
including general and wage inflation; legal trends, including adverse changes in the tort environment that have continued to 
persist  for  a  number  of  years  (e.g.,  increased  and  more aggressive  attorney  involvement  in  insurance  claims,  increased 
litigation, expanded theories of liability, higher jury awards, lawsuit abuse and third-party litigation finance, among others); 
and  legislative  changes,  among  others.  The  impact of many of  these items  on  ultimate  costs for  loss reserves  could  be 
material and is difficult to estimate, particularly in light of the recent disruptions to the judicial system, supply chain and 
labor  market.  Loss  reserve  estimation  difficulties  also  differ  significantly  by  product  line  due  to  differences  in  claim 
complexity, the volume of claims, the potential severity of individual claims, the determination of occurrence date for a 
claim and lags in reporting of events to insurers, among other factors. 

The increase in inflation in recent periods has increased our loss costs in our auto and property businesses. It is possible 
that, among other things, past or future steps taken by the federal government and the Federal Reserve to stimulate or support 
the U.S. economy, including actions taken in response to COVID-19, supply chain issues and labor shortages, could lead to 
higher and/or prolonged inflation, which could in turn lead to further increases in our loss costs. The impact of inflation on 
loss costs could be more pronounced for those lines of business that are considered “long tail,” such as general liability, as 
they require a relatively long period of time to finalize and settle claims for a given accident year or require payouts over a 
long period of time. The estimation of loss reserves may also be more difficult during extreme events, such as a pandemic, 
or during volatile or uncertain economic conditions, due to unexpected changes in behavior of claimants and policyholders, 
including  an  increase  in  fraudulent  reporting  of  exposures  and/or  losses,  reduced  maintenance  of  insured  properties, 
increased frequency of small claims or delays in the reporting or adjudication of claims. 

We refine our loss reserve estimates as part of a regular, ongoing process as historical loss experience develops, additional 
claims are reported and settled, and the legal, regulatory and economic environment evolves. Business judgment is applied 

28 

 
 
 
 
 
 
 
throughout the process, including the application of various individual experiences and expertise to multiple sets of data 
and  analyses.  Different  experts  may  apply  different  assumptions  when  faced  with  material  uncertainty,  based  on  their 
individual  backgrounds,  professional  experiences  and  areas  of  focus.  As  a  result,  these  experts  may  at  times  produce 
estimates  materially  different  from  each  other.  This  risk  may  be  exacerbated  in  the  context  of  an  extreme  event  or  an 
acquisition. Experts providing input to the various estimates and underlying assumptions include actuaries, underwriters, 
claim personnel and lawyers, as well as other members of management. Therefore, management often considers varying 
individual viewpoints as part of its estimation of loss reserves. 

Due to the inherent uncertainty underlying loss reserve estimates, the final resolution of the estimated liability for claims 
and claim adjustment expenses will likely be higher or lower than the related loss reserves at the reporting date. In addition, 
our estimate of claims and claim adjustment expenses may change. These additional liabilities or increases in estimates, 
could vary significantly from period to period and could materially and adversely affect our results of operations and/or our 
financial position. (See "Item 7 - Management's Discussion and Analysis of Financial Condition and Results of Operations 
- Critical Accounting Estimates - Reserves for unpaid losses and LAE.”) 

The effects of litigation on our business are uncertain and could have an adverse effect on our business. 

As is typical in our industry, we continually face risks associated with litigation of various types, including disputes relating 
to insurance claims under our policies as well as other general commercial and corporate litigation.  Although we are not 
currently involved in any material litigation with our customers, other members of the insurance industry are the target of 
class action lawsuits and other types of litigation, some of which involve claims for substantial or indeterminate amounts, 
and the outcomes of which are unpredictable.  This litigation is based on a variety of issues, including insurance coverage 
and claim settlement practices.  We cannot predict with any certainty whether we will be involved in similar litigation in 
the future or what impact such litigation would have on our business. 

We are subject to assessments and other surcharges from state guaranty funds, mandatory reinsurance 
arrangements and state insurance facilities, which may reduce our profitability. 

Virtually all states require insurers licensed to do business therein to bear a portion of the unfunded obligations of impaired 
or insolvent insurance companies. These obligations are funded by assessments, which are levied by guaranty associations 
within the state, up to prescribed limits, on all member insurers in the state on the basis of the proportionate share of the 
premiums written by member insurers in the lines of business in which the impaired, insolvent or failed insurer was engaged. 
Accordingly, the assessments levied on us by the states in which we are licensed to write insurance may increase as we 
increase our premiums written. In addition, as a condition to the ability to conduct business in certain states,  insurance 
companies  are  required  to  participate  in  mandatory  reinsurance  funds.  The  effect  of  these  assessments  and  mandatory 
reinsurance arrangements, or changes in them, could reduce our profitability in any given period or limit our ability to grow 
our business. 

We monitor developments with respect to various state facilities, such as the Texas FAIR Plan and the Texas Windstorm 
Insurance Association. The impact of any catastrophe experience on these facilities could result in the facilities recognizing 
a financial deficit or a financial deficit greater than the level currently estimated. They may, in turn, have the ability to assess 
participating insurers when financial deficits occur, adversely affecting our results of operations. While these facilities are 
generally designed so that the ultimate cost is borne by policyholders, the exposure to assessments and the availability of 
recoupments or premium rate increases from these facilities may not offset each other in our financial statements. Moreover, 
even if they do offset each other, they may not offset each other in financial statements for the same fiscal period due to the 
ultimate timing of the assessments and recoupments or premium rate increases, as well as the possibility of policies not 
being renewed in subsequent years. 

General Business Risks 

The loss of key executives or the inability to attract and retain qualified personnel could disrupt our business. 

Our success will depend in part upon the continued service of certain key executives. Our success will also depend on our 
ability to attract and retain additional executives and personnel. The pool of talent from which we actively recruit is limited 
and may fluctuate based on market dynamics specific to our industry and independent of overall economic conditions.  As 

29 

 
 
 
 
 
 
 
 
 
 
such,  higher  demand  for  employees  having  the  desired  skills  and  expertise  could  lead  to  increased  compensation 
expectations  for  existing  and  prospective  personnel,  making  it  difficult  for  us  to  retain  and  recruit  key  personnel  and 
maintain labor costs at desired levels. The loss of key personnel, or our inability to recruit and retain additional qualified 
personnel, could cause disruption in our business and could prevent us from fully implementing our business strategies, 
which could materially and adversely affect our business, growth and profitability. 

Our variable rate indebtedness subjects us to interest rate risk, which could cause our debt service obligations to 
increase significantly. 

As of December 31, 2021, we had outstanding $56.7 million of trust  preferred securities bearing interest at a  weighted 
average rate of 3.29% per annum.  (See, “Item 7. Management’s Discussion and Analysis of Financial Condition and Results 
of Operations - Liquidity and Capital Resources - Subordinated Debt Securities.”)  Our trust preferred securities bear interest 
at a variable rate which is adjusted quarterly.  A 1% increase in the applicable interest rates would result in a $0.6 million 
increase in interest expense attributable to the currently outstanding balance of the trust preferred securities, which could 
adversely affect our operating results, cash flow and financial position. 

In addition, the interest rates under our trust preferred securities are adjusted quarterly using LIBOR. On July 27, 2017, the 
Financial Conduct Authority (the authority that regulates LIBOR) announced that it intends to stop compelling banks to 
submit rates for the calculation of LIBOR after 2021, and it will formally cease publication in June 2023. If  LIBOR  is 
unavailable on an interest calculation date, the trustee is authorized to calculate the interest rate on the basis of quotations 
from certain major banks in London or New York.  If the trustee is unable to determine an interest rate in this manner, the 
immediately preceding interest rate remains in effect. It is not possible to predict the effect of these changes. Uncertainty in 
the determination of the interest rate applicable to our trust preferred securities could adversely affect our financial planning. 

U.S. and global economic and financial industry events and their consequences could harm our business, our 
liquidity and financial condition, and our stock price. 

The consequences of adverse global or regional market and economic conditions may affect (among other aspects of our 
business)  the  demand  for  and  claims  made  under  our  products,  the  ability  of  customers,  counterparties,  and  others  to 
establish  or  maintain  their  relationships  with  us,  our  ability  to  access  and  efficiently  use  internal  and  external  capital 
resources,  the availability of  reinsurance  protection, the risks  we assume  under reinsurance  programs  covering  variable 
annuity guarantees, and our investment performance. Volatility in the U.S. and other securities markets may adversely affect 
our stock price. 

An increased inflation rate or a period of sustained inflation may adversely impact our results of operations. 

Inflation may negatively impact both interest rates and the amount we pay to settle claims. We take into account the effects 
of inflation when we set our prices; however, if we do not change our pricing to adequately account for inflation, our results 
of operations may be negatively impacted.  We also consider inflation when we estimate reserves for unpaid losses and 
LAE, because of the increase on our claims costs that is caused by inflation. While we plan for the inflation we expect, the 
actual effects of inflation on results of operations are not known until claims are ultimately settled. In addition to general 
price inflation, we are exposed to the upward trend in the judicial awards for damages. We attempt to mitigate the effects 
of inflation in the pricing of policies and establishing reserves for losses and LAE. 

We may experience difficulty in integrating acquisitions into our operations. 

The successful integration of any newly acquired business into our operations will require, among other things, the retention 
and assimilation of their key management, sales and other personnel; the coordination of their lines of insurance products 
and services; the adaptation of their technology, information systems and other processes; and the retention and transition 
of their customers. Unexpected difficulties in integrating any acquisition could result in increased expenses and the diversion 
of management time and resources. If we do not successfully integrate any acquired business into our operations, we may 
not realize the anticipated benefits of the acquisition, which could have a material adverse impact on our financial condition 
and results of operations. Further, any potential acquisition may require significant capital outlay and, if we issue equity or 
convertible debt securities to pay for an acquisition, the issuance may be dilutive to our existing stockholders. 

30 

 
 
 
 
 
 
 
 
 
 
 
Our internal controls over financial reporting are not fail-safe. 

We continually enhance our operating procedures and internal controls over financial reporting (“ICFR”) to effectively 
support  our  business  and  comply  with  our  regulatory  and  financial  reporting  requirements.  As  a  result  of  the  inherent 
limitations in all control systems, no system of controls can provide absolute assurance that all control objectives have been 
or will be met, and that every instance of error or fraud has been or will be detected. A control system, no matter how well 
conceived and operated, can provide only reasonable, not absolute, assurance that the objectives of the control system are 
met. These inherent limitations include the realities that judgments in decision-making can be faulty and that breakdowns 
can occur because of simple error or mistake. Additionally, controls can be circumvented by individual acts or by collusion 
of two or more persons. The design of any system of controls is based in part upon assumptions about the likelihood of 
future events, and there can be no assurance that any design will succeed in achieving its stated goals under all potential 
future conditions. ICFR may also become inadequate because of changes in conditions, or the degree of compliance with 
policies or procedures may deteriorate. Further, the design of a control system must reflect resource constraints, and the 
benefits  of controls must  be  considered relative to  their costs.  As  a result  of the  inherent  limitations  in a cost-effective 
control system, misstatement due to error or fraud may occur and not be detected. Accordingly, our ICFR and procedures 
are designed to provide reasonable, not absolute, assurance that the control objectives are met. 

We rely on our information technology and telecommunications systems and the failure or disruption of these 
systems could disrupt our operations and adversely affect our results of operations. 

Our business is highly dependent upon the successful and uninterrupted functioning of our information technology and 
telecommunications systems. We rely on these systems to perform accounting, policy administration, actuarial and other 
modeling functions necessary for underwriting business, as well as to process and make claims and other payments. Our 
systems could fail of their own accord or might be disrupted by factors such as natural disasters, power disruptions or surges, 
cybersecurity intrusions or terrorist attacks. Failure or disruption of these systems for any reason could interrupt our business 
and adversely affect our results of operations. 

Cybersecurity  risks  in  particular  are  evolving  and  include  malicious  software,  unauthorized  access  to  data  and  other 
electronic security breaches. We have not experienced successful cybersecurity attacks in the past and believe that we have 
adopted appropriate measures to mitigate potential risks to our information technology systems. However, the timing, nature 
and scope of cybersecurity attacks are difficult to predict and prevent. Therefore, we could be subject to operational delays, 
compromised confidential or proprietary information, destruction or corruption of data, manipulation or improper use of 
our  systems  and  networks,  financial  losses  from  remedial  actions  and/or  damage  to  our  reputation  from  cybersecurity 
attacks. A cybersecurity attack on our information technology systems could disrupt our business and adversely affect our 
results of operations and financial position. 

Global climate change may have an adverse effect on our financial statements.Although uncertainty remains as to the nature 
and effect of greenhouse gas emissions, we could suffer losses if global climate change results in an increase in the frequency 
and severity of natural disasters. As with traditional natural disasters, claims arising from these incidents could increase our 
exposure to losses and have a material adverse impact on our business, results of operations, and/or financial condition.The 
COVID-19 pandemic could disrupt our business operations and materially adversely impact our results of operations and 
financial condition.  

On March 11, 2020, the World Health Organization declared the outbreak of novel coronavirus (COVID-19) as a pandemic, 
which continues to spread throughout the United States.  There have been mandates from federal, state, and local authorities 
requiring forced closures of non-essential business locations, including insurance carriers, brokers and agents. As a result, 
our corporate offices, and the offices of most of our agents and brokers, were closed for a significant period.  While our 
management and most employees continued to effectively work remotely, and our agents and brokers have continued to 
produce and service our insurance policies, a resumption of these restrictions could disrupt our business operations and the 
production of policies by our agents and brokers.  There is considerable uncertainty regarding how long the COVID-19 
pandemic will persist and affect economic conditions, as well as whether governmental and other measures implemented to 
try to slow the spread of the virus, such as large-scale travel bans and restrictions, border closures, quarantines, shelter-in-
place  orders,  and  business  and  government  shutdowns,  will  be  renewed  or  extended  or  whether  new  measures  will  be 
imposed. 

31 

 
 
 
 
 
 
 
 
We  do  not  write  coverage for  pandemics  or  specialty risks  such  as  event  cancellation, trip  cancellation, trade  credit  or 
political risk, and our customer base is concentrated in small and medium sized enterprises with less exposure than larger 
organizations.  Although we have received notice of property and liability losses related to COVID-19, we believe that most 
of such claims will not be covered due to policy terms requiring occurrence of physical loss and/or specific exclusions 
contained in most applicable policies.  However, certain of our policies provide sublimits for business interruption due to 
communicable  disease  which  do  not  require  physical  loss.    Further,  the  relevant  exclusions  from  business  interruption 
coverage are likely to be a target of litigation, and legislation could be enacted mandating retroactive coverage of business 
interruption claims stemming from COVID-19.  Similarly, exclusions from general liability policies covering the negligence 
or gross negligence of an insured could also be challenged. In addition, vacant or converted facilities (e.g., a hotel  into 
emergency  housing  or  a  healthcare  facility)  could  result  in  potential  risk  exposure  that  was  not  envisioned  during 
underwriting.  Claims could also be made under our healthcare professional liability policies related to, among other things, 
negligent  treatment  of  COVID-19  patients,  failure  to  prevent  spread  of  the  disease  within  a  facility  and/or  inadequate 
protection of healthcare workers.  Despite typical bodily injury exclusions, claims could also be asserted under our financial 
professional liability policies relating to issues such as employment practices, misrepresentations, incomplete disclosures, 
and/or other business practices in response to COVID-19. 

We continue to monitor developments relating to the COVID-19 pandemic and implement measures intended to mitigate 
its impact on our business.  Nonetheless, our results of operations and financial condition could be materially adversely 
impacted by the COVID-19 pandemic.  

Item 1B. Unresolved Staff Comments. 

Not applicable. 

Item 2. Properties. 

Our  corporate  headquarters,  our  Commercial  Accounts  business  unit,  our  Personal  Lines  business  unit  and  certain 
employees of our Specialty Commercial Segment are currently located at Two Lincoln Centre located at 5420 LBJ Freeway, 
Dallas, Texas. The initial term of the lease commenced June 1, 2019 and on June 30, 2021, the office lease was amended 
which expands the original lease to cover an additional 16,588 square feet of office space and extends the term of the original 
lease for an additional two years to December 31, 2033. The average base rent for the 16,588 square feet of expansion office 
space is $35,652 per month for the extended term of the lease. The average base rent for 47,172 square feet of initially 
leased office space is $135,620 per month for the extended term of the lease and the average base rent for 3,000 square feet 
of initially leased storage space is $4,813 per month for the extended term of the lease.   

Our Specialty Commercial Segment also maintains a branch office in Atlanta, Georgia.  The rent is currently $12,305 per 
month pursuant to a lease that expires November 30, 2026. 

Our Aerospace & Programs business unit, as well as certain employees of our Commercial Auto and E&S Casualty business 
units, were previously located at 13727 Noel Road, Dallas, Texas. These leased premises consist of 15,072 square feet of 
office space. The rent is currently $30,458 per month pursuant to a lease that expires November 30, 2022. We have entered 
into sublease for this office space at a monthly rent of $18,840 over the remaining term of the lease. 

Item 3. Legal Proceedings. 

AHIC,  HIC,  HSIC,  HCM  and  HNIC  (collectively,  the  “Hallmark  Insurers”)  are  parties  to  a  Loss  Portfolio  Transfer 
Reinsurance Contract (the “LPT Contract”) and related agreements with DARAG Bermuda Ltd. (“DARAG Bermuda”) and 
DARAG  Insurance  (Guernsey)  Limited  (“DARAG  Guernsey”  and,  collectively,  the  “Reinsurers”).    (See  Note  7, 
“Reinsurance  –  Loss  Portfolio  Transfer”  in  the  Notes  to  Consolidated  Financial  Statements.)    The  Reinsurers  and  the 
Hallmark Insurers have agreed to submit to binding arbitration a dispute that has arisen regarding the rights and obligations 
of the parties under the LPT Contract.  Pending resolution of the dispute, the Hallmark Insurers have agreed to fund the 
payment of claims under the LPT Contract without prejudice to their right to seek reimbursement and other relief in the 
arbitration proceedings.The arbitration panel has not yet been constituted and no pleadings have been submitted.  However, 
based on prior negotiations, the Company expects the Reinsurers to seek rescission of the LPT Contract on the basis of 
alleged breach and fraudulent inducement by the Hallmark Insurers.  The Company believes any such claims are without 

32 

 
 
 
 
 
 
 
 
 
 
factual basis or legal merit and intends to vigorously contest the matter.  The Company also intends to pursue an arbitration 
award enforcing the terms of the LPT Contract and reimbursing the Hallmark Insurers for all claim amounts funded by them 
during the pendency of the arbitration, as well as all other damages sustained by the Hallmark Insurers. 

We  are  engaged  in  various  legal  proceedings  that  are  routine  in  nature  and  incidental  to  our  business.  None  of  these 
proceedings, either individually or in the aggregate, are believed, in our opinion, likely to have a material adverse effect on 
our consolidated financial position or our results of operations. 

Item 4. Mine Safety Disclosures. 

Not applicable. 

PART II 

Item 5.  Market  for  Registrant’s  Common  Equity,  Related  Stockholder  Matters  and  Issuer  Purchases  of  Equity 
Securities. 

Market for Common Stock 

Our common stock is currently traded on the Nasdaq Global Market under the symbol “HALL.” 

Holders 

As of March 1, 2022, there were 4,143 shareholders of record of our common stock. 

Dividends 

Hallmark  has  never paid  dividends  on  its common  stock.  Our  board  of  directors  intends to  continue this policy  for  the 
foreseeable future in order to retain earnings for development of our business. 

Hallmark is a holding company and a legal entity separate and distinct from its subsidiaries. As a holding company without 
significant  operations  of  its  own,  Hallmark’s  principal  sources  of  funds  are  dividends  and  management  fees  from  its 
subsidiaries. State insurance laws limit the ability of our insurance company subsidiaries to pay dividends and require our 
insurance company subsidiaries to maintain specified minimum levels of statutory capital and surplus. Our ability to pay 
dividends may be further constrained by business and regulatory considerations,  by our competitive position and by the 
amount of premiums that we can write. Without regulatory approval, the aggregate maximum amount of dividends that 
could be paid to Hallmark in 2022 by our insurance company subsidiaries is $22.7 million. Consequently, Hallmark’s ability 
to  pay  cash  dividends  to  our  stockholders  may  be limited.  The  amount  of  retained  earnings  that  is  unrestricted  for  the 
payment of dividends by Hallmark to its shareholders was $19.8 million as of December 31, 2021. 

33 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Equity Compensation Plan Information 

The following table sets forth information regarding shares of our common stock authorized for issuance under our equity 
compensation plans as of December 31, 2021. 

Plan Category 

Number of securities to be 
issued upon exercise of 

  Weighted-average 
exercise price of 

  outstanding options, warrants    outstanding options, 
  warrants and rights 

and rights 

Number of securities 
  remaining available for future 
issuance under equity 
compensation plans 
  [excluding securities reflected 
in column (a)](1) 

(a) 

(b) 

(c) 

Equity compensation plans approved by security 
holders 
Equity compensation plans not approved by security 
holders 
Total 

 —    $ 

 —   
 —    $ 

 —    

 —    
 —    

 — 

 1,069,896 
 1,069,896 

(1)  Securities remaining available for future issuance are net of a maximum of 872,532 shares of common stock issuable 
pursuant to outstanding restricted stock units, subject to applicable vesting requirements and performance criteria. See 
Note 13 to the audited consolidated financial statements included in this report. 

Issuer Repurchases 

Our stock buyback program initially announced on April 18, 2008, authorized the repurchase of up to 1,000,000 shares of 
our common stock in the open market or in privately negotiated transactions (the “Stock Repurchase Plan”). On January 24, 
2011, we announced an increased authorization to repurchase up to an additional 3,000,000 shares. The Stock Repurchase 
Plan does not have an expiration date.  We did not repurchase any shares of our common stock during the three months 
ended December 31, 2021. 

Item 6.  Reserved 

Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations. 

The following discussion should be read together with our consolidated financial statements and the notes thereto. This 
discussion contains forward-looking statements. Please see “Risks Associated with Forward-Looking Statements in  this 
Form 10-K” for a discussion of some of the uncertainties, risks and assumptions associated with these statements. 

Overview 

Hallmark is an insurance holding company which, through its subsidiaries, engages in the sale of property/casualty insurance 
products  to  businesses  and  individuals.  Our  business  involves  marketing,  distributing,  underwriting  and  servicing  our 
insurance  products,  as  well  as  providing  other  insurance  related  services.  We  pursue  our  business  activities  primarily 
through  subsidiaries  whose  operations  are  organized  into  business  units  and  are  supported  by  our  insurance  carrier 
subsidiaries. 

Our insurance activities are organized by business units into the following reportable segments: 

  Specialty Commercial Segment. Our Specialty Commercial Segment includes our Commercial Auto business unit 
which offers primary and excess commercial vehicle insurance products and services; our E&S Casualty business 
unit which offers primary and excess liability, excess public entity liability and E&S package and garage liability 
insurance  products  and  services;  our  E&S  Property  business  unit  which  offers  primary  and  excess  commercial 
property insurance for  both  catastrophe and  non-catastrophe  exposures;  our  Professional  Liability  business  unit 
which  offers  healthcare  and  financial  lines  professional  liability  insurance  products  and  services  primarily  for 
businesses,  medical  professionals,  medical  facilities  and  senior  care  facilities;  and  our  Aerospace  &  Programs 
business unit which offers general aviation and satellite launch property/casualty insurance products and services, 
as  well  as  certain  specialty  programs.  Effective  January  1,  2021,  our  Professional  Liability  business  unit 

34 

 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
 
 
  
  
  
  
 
 
 
 
 
 
 
 
 
 
discontinued  the  program  to  offer  medical  professional  liability  to  senior  care  facilities.    During  2020,  our 
Aerospace & Programs business unit discontinued the programs to offer satellite launch insurance products. 

  Standard  Commercial  Segment.  Our Standard  Commercial  Segment  includes  the  package  and  monoline 
property/casualty and occupational accident insurance products and services handled by our Commercial Accounts 
business  unit  and  the  runoff  of  workers  compensation  insurance  products  handled  by  our  former  Workers 
Compensation operating unit.  Effective June 1, 2016, we ceased marketing new or renewal occupational accident 
policies. Effective July 1, 2015, the former Workers Compensation operating unit ceased retaining any risk on new 
or renewal policies. 

  Personal Segment. Our Personal Segment includes the non-standard personal automobile and renters insurance 

products and services handled by our Specialty Personal Lines business unit. 

The retained premium produced by these reportable segments is supported by our American Hallmark Insurance Company 
of Texas, Hallmark Specialty Insurance Company, Hallmark Insurance Company, Hallmark National Insurance Company 
and Texas Builders Insurance Company insurance subsidiaries. In addition, control and management of Hallmark County 
Mutual is maintained through our wholly owned subsidiary, CYR Insurance Management Company (“CYR”). CYR has as 
its primary asset a management agreement with HCM which provides for CYR to have management and control of HCM. 
HCM is used to front certain lines of business in our Specialty Commercial and Personal Segments in Texas. HCM does 
not retain any business. 

AHIC, HIC, HSIC and HNIC have entered into a pooling arrangement pursuant to which AHIC retains 32% of the net 
premiums written by any of them, HIC retains 32% of the net premiums written by any of them, HSIC retains 26% of the 
net premiums written by any of them and HNIC retains 10% of the net premiums written by any of them. Neither HCM nor 
TBIC is a party to the intercompany pooling arrangement. 

Critical Accounting Estimates and Judgments 

Certain  significant  accounting  policies  requiring  our  estimates  and  judgments  are  discussed  below.  Such  estimates  and 
judgments  are  based  on  historical  experience,  changes  in  laws  and  regulations,  observation  of  industry  trends  and 
information  received  from  third  parties.  While  the  estimates  and  judgments  associated  with  the  application  of  these 
accounting  policies  may  be  affected  by  different  assumptions  or  conditions,  we  believe  the  estimates  and  judgments 
associated with the reported consolidated financial statement amounts are appropriate in the circumstances. For additional 
discussion of our accounting policies, see Note 1 to the audited consolidated financial statements included in this report. 

Reserves for unpaid losses and LAE. Reserves for unpaid losses and LAE are established for claims that have already been 
incurred by the policyholder but which we have not yet paid. Unpaid losses and LAE represent the estimated ultimate net 
cost of all reported and unreported losses incurred through each balance sheet date. The reserves for unpaid losses and LAE 
are estimated using individual case-basis valuations and statistical analyses. These reserves are revised periodically and are 
subject to the effects of trends in loss severity and frequency. (See “Item 1. Business – Analysis of Losses and LAE” and 
Note 6 to the audited consolidated financial statements included in this report.) 

Although considerable variability is inherent in such estimates, we believe that our reserves for unpaid losses and LAE are 
adequate. Due to the inherent uncertainty in estimating unpaid losses and LAE, the actual ultimate amounts may differ from 
the recorded amounts. A small percentage change could result in a material effect on reported earnings. For example, a 1% 
change in December 31, 2021 reserves for unpaid losses and LAE would have produced a $8.2 million change to pretax 
earnings. The estimates are reviewed as part of a regular, ongoing process, and adjusted as experience develops or new 
information becomes known. Such adjustments are included in current operations. 

Our actuaries estimate claim liabilities by considering a variety of reserving methods, each of which  reflects  a level  of 
uncertainty.  The estimated range derived from the various methods is used to assess the reasonableness of management’s 
estimates.  There  is  no exclusive method  for  determining this  range,  and judgment  enters into  the process. The  primary 
actuarial  technique  utilized  is  a  loss  development  analysis  in  which  ultimate losses  are  projected  based  upon  historical 
development patterns. The primary assumption underlying this loss development analysis is that the historical development 
patterns will be a reasonable predictor of the future development of losses for accident years which are less mature. An 

35 

 
 
 
 
 
 
 
 
 
 
alternate  actuarial  technique,  known  as  the  Bornhuetter-Ferguson  method,  combines  an  analysis  of  loss  development 
patterns with an initial estimate of expected losses or loss ratios. This approach is most useful for recent accident years. In 
addition to assuming the stability of loss development patterns, this technique is heavily dependent on the accuracy of the 
initial  estimate  of  expected  losses  or  loss  ratios.  Consequently,  the  Bornhuetter-Ferguson  method  is  primarily  used  to 
confirm the results derived from the loss development analysis. 

The  range  of  unpaid  losses  and  LAE  estimated  by  our actuary  as  of December 31,  2021  was  $747.3  million  to  $956.3 
million. Our best estimate of unpaid losses and LAE as of December 31, 2021 is $816.7 million. Our carried reserve for 
unpaid losses and LAE as of December 31, 2021 is comprised of $442.3 million in case reserves and $374.4 million in 
incurred but not reported reserves. In setting this estimate of unpaid losses and LAE, we have assumed, among other things, 
that current trends in loss frequency and severity will continue and that the actuarial analysis was empirically valid. We 
have established a best estimate of unpaid losses and LAE which is $35.1 million below the midpoint, or 85.4% of the high 
end, of the actuarial range at December 31, 2021 as compared to $29.2 million below the midpoint, or 86.0% of the high 
end, of the actuarial range at December 31, 2020. We expect our best estimate to move within the actuarial range from year 
to year due to changes in our operations and changes within the marketplace. Due to the inherent uncertainty in reserve 
estimates,  there  can  be  no  assurance  that  the  actual  losses  ultimately  experienced  will  fall  within  the  actuarial  range. 
However, because of the breadth of the actuarial range, we believe that it is reasonably likely that actual losses will fall 
within such range. 

Our reserve requirements are also interrelated with product pricing and profitability. We must price our products at a level 
sufficient to fund our policyholder benefits and still remain profitable. Because claim expenses represent the single largest 
category of our expenses, inaccuracies in the assumptions used to estimate the amount of such benefits can result in our 
failing to price our products appropriately and to generate sufficient premiums to fund our operations. 

Our recorded reserves represent management’s best estimate of the provision for unpaid losses and LAE as of the balance 
sheet date, and establishing them involves a process that includes collaboration with various relevant parties in the Company. 
While we believe that our reserves for unpaid losses and LAE at December 31, 2021 are adequate, new information or 
emerging  trends  that  differ  from  our  assumptions  may  lead  to  future  development  of  losses  and  loss  expenses  that  is 
significantly greater or less than the recorded reserve, which could have a material effect on future operating results. Our 
best estimate of required loss reserves for most of our lines of business is selected for each accident year using management’s 
judgment,  after  considering  the  results  from  a  number  of  reserving  methods  and  is  not  a  purely  mechanical  process. 
Therefore, it is difficult to convey, in a simple and quantitative manner, the impact that a change to a single assumption will 
have on our best estimate.  

Deferred income tax assets and liabilities. We file a consolidated federal income tax return. Deferred federal income taxes 
reflect the future tax consequences of differences between the tax basis of assets and liabilities and their financial reporting 
amounts  at  each year  end.  Deferred  taxes  are  recognized  using  the  liability  method,  whereby  tax  rates  are  applied  to 
cumulative temporary differences based on when and how they are expected to affect the tax return. Deferred tax assets and 
liabilities are adjusted for tax rate changes. The realization of deferred tax assets depends upon the existence of sufficient 
taxable income within the carryback or carryforward periods under the tax law in the applicable tax jurisdiction. At each 
balance sheet date, management assesses the need to establish a valuation allowance that reduces deferred tax assets when 
it is more likely than not that all, or some portion, of the deferred tax assets will not be realized. The determination of the 
need  for  a  valuation  allowance  is  based  on  all  available  information  including  projections  of  future  taxable  income, 
principally derived from business plans and where appropriate available tax planning strategies. Projections of future taxable 
income  incorporate  assumptions  of  future  business  and  operations  that  are  apt  to  differ  from  actual  experience.  If  our 
assumptions and estimates that resulted in our forecast of future taxable income prove to be incorrect, an additional valuation 
allowance  could  become  necessary,  which  could  have  a  material  adverse  effect  on  our  financial  condition,  results  of 
operations, and liquidity. 

Impairment of investments. We complete a detailed analysis each quarter to assess whether any decline in the fair value of 
any debt investment below cost is deemed other-than-temporary. All debt securities with an unrealized loss are reviewed. 
We recognize an impairment loss when a debt investment’s value declines below cost, adjusted for accretion, amortization 
and previous other-than-temporary impairments, and it is determined that the decline is other-than-temporary. 

36 

 
 
 
 
 
 
 
Debt Investments: We assess whether we intend to sell, or it is more likely than not that we will be required to sell, a fixed 
maturity investment before recovery of its amortized cost basis less any current period credit losses. For fixed maturity 
investments that are considered other-than-temporarily impaired and that we do not intend to sell and will not be required 
to sell, we separate the amount of the impairment into the amount that is credit related (credit loss component) and the 
amount  due  to  all other factors. The  credit  loss  component is recognized in  earnings  and is the  difference  between  the 
investment’s amortized cost basis and the present value of its expected future cash flows. The remaining difference between 
the investment’s fair value and the present value of future expected cash flows is recognized in other comprehensive income. 
The fair value at the time of impairment is the new cost basis for the impaired security. 

The fair value of our fixed income securities as of December 31, 2021 was $290.1 million. If market interest rates were to 
increase 1%, the fair value of our fixed-income securities would decrease by approximately $1.7 million as of December 31, 
2021. The calculated change in fair value was determined using the duration modeling assuming no prepayments.  

Equity Investments: ASU 2016-01, “Recognition and Measurement of Financial Assets and Financial Liabilities”  requires 
equity investments that are not consolidated or accounted for under the equity method of accounting to be measured at fair 
value with changes in fair value recognized in net income each reporting period.  As a result of this standard, equity securities 
with readily determinable fair values are not required to be evaluated for other-than-temporary-impairment. 

Fair values of financial instruments.  Accounting Standards Codification (“ASC”) 820 defines fair value, establishes a 
consistent framework for measuring fair value and expands disclosure requirements about fair value measurements. ASC 
820, among other things, requires us to maximize the use of observable inputs and minimize the use of unobservable inputs 
when measuring fair value. In addition, ASC 820 precludes the use of block discounts when measuring the fair value of 
instruments traded in an active market, which were previously applied to large holdings of publicly traded equity securities. 

We  determine  the  fair  value  of  our  financial  instruments  based  on  the  fair  value  hierarchy  established  in  ASC  820.  In 
accordance with ASC 820, we utilize the following fair value hierarchy: 

  Level 1: quoted prices in active markets for identical assets; 

  Level 2: inputs to the valuation methodology include quoted prices for similar assets and liabilities in active markets, 
inputs  of  identical  assets  for  less  active  markets,  and inputs that are observable  for  the  asset or  liability,  either 
directly or indirectly, for substantially the full term of the instrument; and 

  Level 3: inputs to the valuation methodology that are unobservable for the asset or liability. 

This hierarchy requires the use of observable market data when available. 

Under ASC 820, we determine fair value based on the price that would be received for an asset or paid to transfer a liability 
in an orderly transaction between market participants on the measurement date. It is our  policy to maximize the  use of 
observable inputs and minimize the use of unobservable inputs when developing fair value measurements, in accordance 
with the fair value hierarchy described above. Fair value measurements for assets and liabilities where there exists limited 
or no observable market data are calculated based upon our pricing policy, the economic and competitive environment, the 
characteristics of the asset or liability and other factors as appropriate. These estimated fair values may not be realized upon 
actual sale or immediate settlement of the asset or liability. 

Where quoted prices are available on active exchanges for identical instruments, investment securities are classified within 
Level 1  of the valuation hierarchy. Level 1 investment securities include common stock, preferred stock and the equity 
warrant classified as Other Investments. 

Level 2 investment securities include corporate bonds, corporate bank loans, municipal bonds, U.S. Treasury securities, 
other obligations of the U.S. Government and mortgage-backed securities for which quoted prices are not available on active 
exchanges for identical instruments. We use a third party pricing service to determine fair values for each Level 2 investment 
security in all asset classes. Since quoted prices in active markets for identical assets are not available,  these  prices  are 
determined using observable market information such as quotes from less active markets and/or quoted prices of securities 
with similar  characteristics,  among  other things.  We have reviewed the  processes  used  by  the pricing  service  and  have 

37 

 
 
 
 
 
 
 
 
 
 
 
 
determined that they result in fair values consistent with the requirements of ASC 820 for Level 2 investment securities. We 
have not adjusted any prices received from third-party pricing sources. 

In cases where there is limited activity or less transparency around inputs to the valuation, investment securities are classified 
within  Level  3  of  the  valuation  hierarchy.  Level  3  investments  are  valued  based  on  the  best  available  data  in  order  to 
approximate fair value. This data may be internally developed and consider risk premiums that a market participant would 
require. Investment securities classified within Level 3 include other less liquid investment securities.  

Deferred policy acquisition costs. Policy acquisition costs (mainly commission, premium taxes, underwriting and marketing 
expenses and ceding commissions) that vary with and are primarily related to the successful acquisition of new and renewal 
insurance contracts are deferred and charged to operations over periods in which the related premiums are earned. Ceding 
commissions from reinsurers, which include expense allowances, are deferred and recognized over the period premiums are 
earned for the underlying policies reinsured. 

The  method  followed  in  computing  deferred  policy  acquisition  costs  limits  the  amount  of  such  deferred  costs  to  their 
estimated realizable value. A premium deficiency exists if the sum of expected claim costs and claim adjustment expenses, 
unamortized acquisition costs, and maintenance costs exceeds related unearned premiums and expected investment income 
on those unearned premiums, as computed on a product line basis. We routinely evaluate the realizability of deferred policy 
acquisition costs. At December 31, 2021 and 2020 there was no premium deficiency related to deferred policy acquisition 
costs. 

Goodwill. Under ASC 350, “Intangibles - Goodwill and Other,” goodwill is tested for impairment annually at the reporting 
unit level (business unit or one level below a business unit) on an annual basis (October 1) and between annual tests if an 
event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its 
carrying value. For purposes of evaluating goodwill for impairment, we have determined that our reporting units are the 
same as our business units except for the E&S Casualty and Aerospace & Programs business units for which reporting units 
are at the component level (“one level below”). Our consolidated balance sheet as of December 31, 2019 included goodwill 
of acquired businesses of $44.7 million that was assigned to our business units as follows: Commercial Accounts business 
unit - $2.1 million; Commercial Auto business units - $21.3 million; E&S Casualty business unit - $6.3 million (comprised 
of  $2.6  million  for  the  primary/excess  liability  and  public  entity  component  and  $3.7  million  for  the  E&S  package 
component); Aerospace & Programs business unit- $9.7 million (comprised entirely of the general aviation component); 
and  Specialty  Personal  Lines  business  unit - $5.3  million.  This  amount  had  been  recorded  as  a  result  of  prior  business 
acquisitions accounted for under the acquisition method of accounting. In connection with our normal process for evaluating 
impairment  triggering  events,  during  the  first  quarter  of  2020  we  determined  that  a  significant  decline  in  our    market 
capitalization below  our stockholders’ equity indicated the impairment of the goodwill and indefinite-lived intangible assets 
included in our balance sheet.  As a result, we took a $44.7 million charge to goodwill and a $1.3 million charge to indefinite-
lived intangible assets during the first quarter of 2020.  Consequently, as of December 31, 2021 and 2020, there was no 
goodwill or indefinite-lived assets reported on our consolidated balance sheet.   

Results of Operations 

Comparison of Years ended December 31, 2021 and December 31, 2020 

Management overview. During fiscal 2021, our total revenues were $404.7 million, which was $64.1 million less than the 
$468.8  million in total revenues for fiscal 2020. During the year ended December 31, 2021, we reported net income before 
tax of $11.5 million as compared to a net loss before tax of $115.8 million during the same period of 2020. 

The decrease in revenue for the year ended December 31, 2021 was primarily due to a decrease in net premiums earned of 
$92.6 million and a decrease in finance charges of $1.4 million partially offset by net investment gains of $10.2 million for 
the year ended December 31, 2021 as compared to investment losses of $22.9 million for the prior year. 

Contributing to the improvement in the pre-tax results for the year ended December 31, 2021 were a decrease in losses and 
LAE of $131.7 million, due primarily to a $21.7 million charge for a loss portfolio transfer reinsurance contract during 
2020, decreased net  catastrophe losses of $4.7 million and lower unfavorable prior year loss reserve development.   We 

38 

 
 
 
 
 
 
 
 
 
 
reported $6.0 million of unfavorable net prior year loss reserve development during the year ended December 31, 2021 as 
compared to $58.3 million of unfavorable net prior year loss reserve development during the same period of 2020.    

The improved pre-tax results during the year ended December 31, 2021 as compared to the prior year was also impacted by 
a $44.7 million impairment charge to goodwill and a $1.3 million charge to indefinite-lived intangible assets during fiscal 
2020.  In connection with its normal process for evaluating impairment triggering events, the Company determined that a 
significant decline in its market capitalization below its stockholders’ equity during the first quarter of 2020 indicated the 
impairment of the goodwill and indefinite-lived intangible assets included in our balance sheet.   

We reported net income of $9.0 million for the year ended December 31, 2021, as compared to a net loss of $94.4 million 
for the year ended December 31, 2020. On a diluted per share basis, net income was $0.50 per share for fiscal 2021 as 
compared to net loss of $5.20 per share for fiscal 2020. Our effective tax rate was 21.7% for the year ended December 31, 
2021 as compared to 18.5% for the same period in 2020. The increase in the effective tax rate for the year ended December 
31, 2021 was due in large part to the non-deductible impairment of goodwill and indefinite-lived intangible assets incurred 
during fiscal 2020.  

Segment information 

The following is additional business segment information for the years ended December 31, 2021 and 2020 (in thousands): 

Year Ended December 31,  

Gross premiums written 
Ceded premiums written 
Net premiums written 
Change in unearned 
premiums 
Net premiums earned 

Specialty Commercial   
Segment 

Standard Commercial  
Segment 

2021 

  $  480,981  
   (275,677) 
    205,304  

2020 
$   560,301  
   (275,769) 
    284,532  

2021 
$ 105,560  
    (37,850) 
    67,710  

2020 
$  98,048  
   (29,652) 
    68,396  

      2021 

Personal Segment 
2020 
$   85,019  
 (9,615) 
    75,404  

$ 67,213  
 (303) 
   66,910  

Corporate 

Consolidated 

2021 

2020 

2021 

 —   $   653,754  
   (313,830) 
 —  
    339,924  
 —  

2020 
$  743,368  
   (315,036) 
    428,332  

 36,868  
    242,172  

 42,491  
    327,023  

 874  
    68,584  

    (1,842) 
    66,554  

    1,624  
   68,534  

 2,920  
    78,324  

 —  
 —  

 39,366  
    379,290  

 43,569  
    471,901  

$ 

 —   $
 —  
 —  

 —  
 —  

Total revenues 

    252,368  

    340,515  

    71,295  

    69,819  

   73,969  

    84,730  

 7,071  

   (26,216) 

    404,703  

    468,848  

Losses and loss 
adjustment expenses 

    164,729  

    285,994  

    49,152  

    52,478  

   61,363  

    68,435  

 —  

 —  

    275,244  

    406,907  

Pre-tax income (loss) 

  $  32,915  

$ 

 (7,752) 

$

 (30) 

$  (3,039) 

$  (9,955) 

$  (10,338) 

$  (11,435)  $ (94,639)  $ 

 11,495  

$ (115,768) 

Net loss ratio (1) 
Net expense ratio (1) 
Net combined ratio (1) 

68.0 %    
 23.7 %    
 91.7 %    

87.5 %    
 19.3 %    
 106.8 %    

71.7 %    
33.0 %    
104.7 %    

 89.5 %    
78.9 %    
31.1 %    
 27.9 %    
110 %      117.4 %    

 87.4 %    
 27.5 %    
 114.9 %    

 72.6 %    
 28.5 %    
 101.1 %    

 86.2 %
 25.1 %
 111.3 %

Net Favorable 
(Unfavorable) Prior Year 
Development 

  $  (2,670) 

$   (45,808) 

$  1,521  

$  (3,357) 

$  (4,891) 

$   (9,123) 

    $ 

 (6,040) 

$  (58,288) 

(1)  The  net  loss  ratio  is  calculated  as  incurred  losses  and  LAE  divided  by  net  premiums  earned,  each  determined  in 
accordance with GAAP. The net expense ratio is calculated as total underwriting expenses offset by agency fee income 
divided by net premiums earned, each determined in accordance with GAAP. Net combined ratio is calculated as the 
sum of the net loss ratio and the net expense ratio. 

Specialty Commercial Segment 

Gross premiums written for the Specialty Commercial Segment were $481.0 million for the year ended December 31, 2021, 
which was $79.3 million, or 14%, less than the $560.3 million reported for the same period of 2020.  Net premiums written 
were $205.3 million for the year ended December 31, 2021 as compared to $284.5 million for the same period of 2020.  The 
decrease in gross premiums written was primarily the result of lower premium production in our Commercial Auto and 
Professional  Liability  business  units,  partially  offset  by  increased  premium  production  in  our  E&S  Casualty  and  E&S 
Property and Aerospace & Programs business units.  The decrease in net premiums written was primarily the result of lower 
net premiums written in our Commercial Auto, Professional Liability and E&S Property business units, partially offset by 
increased net premiums written in our E&S Casualty and Aerospace & Programs business units.  In February 2020, we 
made the strategic decision to exit the contract binding line of the primary automobile business marketed by our Commercial 

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Auto business unit as a result of increasing claim severity and limited opportunity for meaningful rate increases.  At that 
time,  we  began  the  process  of  non-renewing  policies  and  placing  in-force  policies  in  runoff  in  accordance  with  state 
regulatory guidelines.  The exit of the contract binding line of the primary commercial automobile business contributed 
$25.2 million and $22.7 million to the decline in gross premiums written and net premiums written, respectively, for the 
year ended December 31, 2021 as compared to the same period the prior year. 

The $252.4 million of total revenue for the year ended December 31, 2021 was $88.1 million less than the $340.5 million 
reported by the Specialty Commercial Segment for the same period in 2020.  This decrease in revenue was primarily due to 
a decrease in net premiums earned of $84.9 million attributable to a decrease in net premiums earned of $90.9 million from 
the Commercial Auto business unit and $2.6 million from the E&S Casualty business unit, partially offset by an increase in 
net premiums earned of $7.8 million from the E&S Casualty business unit, $0.7 million from the Aerospace & Programs 
business unit and $0.1 million from the Professional Liability business unit.  A decrease in net investment income of $3.2 
million for the year ended December 31, 2021 as compared to the same period of 2020 also contributed to the decrease in 
revenue. 

The Specialty Commercial Segment reported pre-tax income of $32.9 million during the year ended December 31, 2021 as 
compared to a pre-tax loss of $7.8 million reported for the same period in 2020.  The improvement in the pre-tax result was 
primarily the result of a decrease in losses and LAE of $121.3 million and lower operating expenses of $5.9 million and 
lower amortization of intangible assets of $1.6 million during the year ended December 31, 2021 as compared to the same 
period during 2020, partially offset by lower revenue as discussed above.  The exit of the contract binding line of the primary 
commercial automobile business contributed $37 thousand to the pre-tax income for the fiscal year ended December 31, 
2021 as compared to a pre-tax loss of $56.6 million during the prior year.  The $56.6 million pre-tax loss from the exited 
contract binding line of the primary commercial automobile business includes the $21.7 million charge for the loss portfolio 
transfer reinsurance contract that closed during the third quarter of 2020. 

Our Specialty Commercial Segment reported lower losses and LAE as the combined result of (a) a $125.0 million decrease 
in losses and LAE in our Commercial Auto business unit due largely to a $21.7 million charge for the loss portfolio transfer 
reinsurance contract that closed during the third quarter 2020 and lower current accident year net loss trends as well as $2.1 
million  of  favorable  prior year  net  loss  reserve  development  recognized  during  the  year  ended  December  31,  2021  as 
compared to $41.8 million of unfavorable prior year net loss reserve development during the same period of 2020, (b) a 
$17.4 million increase in losses and LAE in our E&S Casualty business unit due primarily to increased net premiums earned 
as well as $12.2 million of unfavorable prior year net loss reserve development recognized during the year ended December 
31, 2021 as compared to $6.2 million of unfavorable prior year net loss reserve development during the same period of 
2020, partially offset by lower current accident year net loss trends, (c) a $8.6 million decrease in losses and LAE in our 
E&S Property business unit due primarily to lower net catastrophe losses of $8.5 million during the year ended December 
31, 2021 as compared to  net catastrophe losses of $13.1 million during the same period of 2020 and lower net premiums 
earned,  partially  offset  by  unfavorable  net  prior  year  loss  reserve  development  of  $1.2  million  during  the  year  ended 
December 31, 2021 as compared to favorable net prior year loss reserve development of $1.9 million during the same period 
of 2020, (d) a $5.8 million decrease in losses and LAE attributable to our Professional Liability business unit due primarily 
to favorable net prior year loss reserve development of $9.2 million during the year ended December 31, 2021 as compared 
to unfavorable net prior year loss reserve development of $0.1 million during the same period the prior year, partially offset 
by lower current accident year loss trends and (e) a $0.8 million increase in losses and LAE in our Aerospace & Programs 
business unit due primarily to $0.6 million of unfavorable prior year net loss reserve development during the year ended 
December 31, 2021 compared to $0.4 million of favorable prior year net loss reserve development during the same period 
of 2020.   

Operating expenses decreased $5.9 million primarily as the result of lower production related expenses of $3.5 million, 
lower professional services of $1.4 million, lower salary and related expenses of $1.7 million and decreased occupancy and 
related expenses of $0.8 million, partially offset by higher other operating expenses of $1.5 million. 

The Specialty Commercial Segment reported a net loss ratio of 68.0% for the year ended December 31, 2021 as compared 
to 87.5% for the same period in 2020.  The gross loss ratio before reinsurance was 87.4% for the year ended December 31, 
2021 as compared to 81.6% for the same period in 2020.  The decrease in the net loss ratio was due in large part to the $21.7 
million  charge  for  the  loss  portfolio  transfer  reinsurance  contract  that  closed  during  the  third  quarter  of  2020  that  was 
reported as ceded incurred losses.  The decrease in the gross and net loss ratios was also impacted by catastrophe losses of 

40 

 
 
 
 
 
 
$11.1 million for the year ended December 31, 2021 as compared to catastrophe losses of $15.7 million during the same 
period of 2020 as well as lower unfavorable prior year net loss reserve development and lower current accident year loss 
trends for the year ended December 31, 2021 as compared to the same period of 2020.   The Specialty Commercial Segment 
reported  $2.1  million  of  unfavorable  prior year net  loss  reserve  development for  the  year  ended  December  31,  2021  as 
compared  to  unfavorable  prior year  net  loss  reserve  development  of  $45.8  million  for  the  same  period  of  2020.    The 
Specialty Commercial Segment reported a net expense ratio of 23.7% for the year ended December 31, 2020 as compared 
to 19.3% for the same period of 2020.  The increase in the net expense ratio was due largely to the decrease in net premiums 
earned partially offset by the decrease in operating expenses.   

Standard Commercial Segment.  

Gross premiums written for the Standard Commercial Segment were $105.6 million for the year ended December 31, 2021, 
which was $7.6 million, or 8%, more than the $98.0 million reported for the same period in 2020.  Net premiums written 
were $67.7 million for the year ended December 31, 2021 as compared to $68.4 million for the same period in 2020. The 
increase in gross premiums written was due to higher premium production in our Commercial Accounts business unit.  The 
decrease in net premiums written was due to higher ceded catastrophe premium as a result of reinstatement premiums in 
fiscal 2021.   

Total revenue for the Standard Commercial Segment of $71.3 million for the year ended December 31, 2021, was $1.5 
million, or 2%, more than the $69.8 million reported for the same period in 2020. This increase in total revenue was due to 
an increase in net premiums earned of $2.0 million, due primarily to the timing of earning the net premiums written of prior 
periods as compared to the prior year, partially offset by lower net investment income of $0.4 million and lower finance 
charges of $0.1 million during the year ended December 31, 2021 as compared to the same period during 2020. 

Our  Standard  Commercial  Segment  reported  a  pre-tax  loss  of  $30  thousand  for  the  year  ended  December  31,  2021  as 
compared to a pre-tax loss of $3.0 million for the same period of 2020. The lower pre-tax loss was the result of a decrease 
in losses and LAE of $3.3 million and higher revenue discussed above, partially offset by higher operating expenses of $1.8 
million. The higher operating expenses were largely the result of higher production related expenses of $1.6 million and 
higher salary and related expenses of $0.2 million.  

The Standard Commercial Segment reported a net loss ratio of 71.7% for the year ended December 31, 2021 as compared 
to 78.9% for the same period of 2020. The gross loss ratio before reinsurance for the year ended December 31, 2021 was 
65.3% as compared to the 70.3% reported for the same period of 2020. The decrease in the gross loss ratio was due primarily 
to improved gross prior year loss reserve development. The decrease in the net loss ratio was due to improved prior year 
reserve development and lower net catastrophe losses. During the year ended December 31, 2021, the Standard Commercial 
Segment  reported  favorable  net  loss  reserve  development  of  $1.5  million  as  compared  to  unfavorable  net  loss  reserve 
development of $3.4 million during the same period of 2020. The Standard Commercial Segment reported $6.3 million of 
net catastrophe losses during the year ended December 31, 2021 as compared to $6.9 million of net catastrophe losses during 
the same period of 2020.  The Standard Commercial Segment reported a net expense ratio of 33.0% for the year ended 
December 31, 2021 as compared to 31.1% for the same period of 2020. The increase in the expense ratio was primarily due 
to the impact of the higher operating expenses discussed above.  

Personal Segment 

Gross premiums written for the Personal Segment were $67.2 million for the year ended December 31, 2021 as compared 
to $85.0 million for the same period in the prior year. Net premiums written for the Personal Segment were $66.9 million 
for the year ended December 31, 2021, which was a decrease of $8.5 million from the $75.4 million reported for the same 
period in 2020. The decrease in gross and net premiums written was primarily due to lower premium production in our 
current geographical footprint. 

Total revenue for the Personal Segment was $74.0 million for the year ended December 31, 2021 as compared to $84.7 
million for the same period in 2020. The decrease in revenue was due to a decrease in net premiums earned of  $9.8 million 
and lower finance charges of $1.2 million partially offset by higher net investment income of $0.3 million during the year 
ended December 31, 2021 as compared to the same period during 2020. 

41 

 
 
 
 
 
 
 
 
 
 
Pre-tax loss for the Personal Segment was $10.0 million for the year ended December 31, 2021 as compared to pre-tax loss 
of $10.3 million for the same period of 2020. The decrease in pre-tax loss was primarily the result of the decreased revenue 
discussed above partially offset by decreased losses and LAE of $7.1 million, decreased operating expenses of $3.7 million 
and decreased amortization of intangible assets of $0.3 million for the year ended December 31, 2021 as compared to the 
same period during 2020. 

The Personal Segment reported a net loss ratio of 89.5%  for the year ended December 31, 2021 as compared to 87.4% for 
the same  period of  2020. The  gross  loss ratio before reinsurance  was  90.5% for  the  year  ended  December  31, 2021  as 
compared to 83.0% for the same period in 2020. The higher gross and net loss ratios were primarily the result of higher 
current accident year loss trends and higher net catastrophe losses of $0.9 million for the year ended December 31, 2021 as 
compared to $0.4 million for the prior year partially offset by unfavorable prior year net loss reserve development of $4.9 
million  for  the  year  ended  December  31,  2021  as  compared  to  $9.1  million  of  unfavorable  prior  year  net  loss  reserve 
development in 2020. The Personal Segment reported a net expense ratio of 27.9% for the year ended December 31, 2021 
as  compared  to  27.5%  for  the  same  period  of  2020.  The  increase  in  the  expense  ratio  was  due  primarily  to  lower  net 
premiums earned.  

Corporate  

Total revenue for Corporate increased by $33.3 million for the year ended December 31, 2021 as compared to the same 
period the prior year. This increase in total revenue was due predominately to investment gains of $10.2 million during the 
year ended December 31, 2021 as compared to investment losses of $22.9 million reported for the same period of 2020 and 
higher net investment income of $0.2 million for the year ended December 31, 2021 as compared to the same period during 
2020.  

Corporate pre-tax loss was $11.4 million for the year ended December 31, 2021 as compared to pre-tax loss of $94.6 million 
for the same period of 2020.  The lower pre-tax loss was primarily due to a $44.7 million impairment charge to goodwill 
and a $1.3 million charge to indefinite-lived intangible assets during fiscal 2020.  In connection with its normal process for 
evaluating impairment  triggering  events,  the  Company  determined that  a  significant decline  in  its market capitalization 
below its stockholders’ equity during the first quarter of 2020 indicated the impairment of the goodwill and indefinite-lived 
intangible assets included in our balance sheet.  Further contributing to the lower pre-tax loss were lower operating expenses 
of $3.6 million, lower interest expense of $0.3 million, as well as the higher revenue discussed above.  The lower operating 
expenses of $3.6 million were primarily a result of lower professional service expenses of $2.1 million, decreased salary 
and related expenses of $1.4 million, largely due to lower incentive compensation accruals  and decreased travel and related 
expenses of $0.1 million.  

Liquidity and Capital Resources 

Sources and Uses of Funds 

Our sources of funds are from insurance-related operations, financing activities and investing activities. Major sources of 
funds from  operations  include  premiums collected  (net  of  policy cancellations and  premiums  ceded),  commissions  and 
processing and service fees. As a holding company, Hallmark is dependent on dividend payments and management fees 
from its subsidiaries to meet operating expenses and debt obligations. As of December 31, 2021, Hallmark and its non-
insurance company subsidiaries had $8.9 million in unrestricted cash and cash equivalents. As of that date, our insurance 
subsidiaries held $344.0 million of unrestricted cash and cash equivalents as well as $290.1 million in debt securities with 
an average modified duration of 0.6 years. Accordingly, we do not anticipate selling long-term debt instruments to meet 
any short term or long term liquidity needs. 

AHIC and TBIC, domiciled in Texas, are limited in the payment of dividends to their stockholders in any 12-month period, 
without the prior written consent of the Texas Department of Insurance, to the greater of statutory net income for the prior 
calendar year or 10% of statutory policyholders’ surplus as of the prior year end. HIC and HNIC, both domiciled in Arizona, 
are limited in the payment of dividends to the lesser of 10% of prior year policyholders’ surplus or prior year’s net income, 
without prior written approval from the Arizona Department of Insurance. HSIC, domiciled in Oklahoma, is limited in the 
payment of dividends to the greater of 10% of prior year policyholders’ surplus or prior year’s statutory net income, not 
including  realized  capital  gains,  without  prior  written  approval  from  the  Oklahoma  Insurance  Department.  For  all  our 

42 

 
 
 
 
 
 
 
 
 
insurance  companies, dividends may  only  be paid from  unassigned  surplus funds.  During  2021, the aggregate  ordinary 
dividend capacity of these subsidiaries is $32.0 million, of which $22.7 million is available to Hallmark. As a county mutual, 
dividends from  HCM are payable to policyholders. During the years ended December 31, 2021 and 2020 our  insurance 
company subsidiaries paid $3.0 million and $12.0 million, respectively, in dividends to Hallmark. 

The state insurance departments also regulate financial transactions between our insurance subsidiaries and their affiliated 
companies. Applicable regulations require approval of management fees, expense sharing contracts and similar transactions. 
During 2021 our insurance subsidiaries paid $15.5 million in management fees to Hallmark and our non-insurance company 
subsidiaries.  During  2020  our  insurance  subsidiaries  paid  $4.2  million  in  management  fees  to  Hallmark  and  our  non-
insurance company subsidiaries. 

Statutory capital and surplus is calculated as statutory assets less statutory liabilities. The various state insurance departments 
that regulate our insurance company subsidiaries require us to maintain a minimum statutory capital and surplus. As of 
December 31,  2021,  our  insurance  company  subsidiaries  reported  statutory  capital  and  surplus  of  $232.3  million, 
substantially greater than the minimum requirements for each state. Each of our insurance company subsidiaries is also 
required  to  satisfy  certain risk-based  capital  requirements. (See,  “Item 1.  Business –  Insurance  Regulation – Risk-based 
Capital Requirements.”)  As of December 31, 2021, the adjusted capital under the risk-based capital calculation of each of 
our insurance company subsidiaries substantially exceeded the minimum requirements. Our total statutory net premium-to-
surplus percentage for the years ended December 31, 2021 and 2020 was 139% and 207%, respectively. 

Comparison of December 31, 2021 to December 31, 2020 

On a consolidated basis, our cash and investments, excluding restricted cash and investments, at December 31, 2021 were 
$691.6 million compared to $639.2 million at December 31, 2020. The primary reason for this increase in unrestricted cash 
and  investments  was  cash  provided  by  operations  during  2021,  as  well as  increases  in  market  value  of  our  investment 
securities during the year. 

Comparison of Years Ended December 31, 2021 and December 31, 2020 

Net  cash  provided  by  our  consolidated  operating  activities  was  $43.8  million  for  the year  ended  December 31,  2021 
compared to net cash used by operations of $69.3 million for the year ended December 31, 2020.  The cash flow provided 
by operations was driven by a decrease in net paid claims, decreased paid operating expenses, lower interest paid, partially 
offset by decreased collected net premiums, higher taxes paid and lower collected investment income during the year ended 
December 31, 2021 as compared to the same period the prior year. 

Net cash provided by investing activities during the year ended December 31, 2021 was $204.6 million as compared to net 
cash  provided  by  investing  activities  of  $122.7  million  for  the  prior year.  The  increase  in  cash  provided  by  investing 
activities during the year ended December 31, 2021 was primarily comprised of a decrease of $153.0 million in purchases 
of  debt  and  equity  securities,  partially  offset  by  a  decrease  of  $70.9  million  in  maturities,  sales  and  redemptions  of 
investment securities, and a $0.2 million increase in purchases of fixed assets.  
The Company did not report any net cash from financing activities during the year ended December 31, 2021 or December 
31, 2020.  

Senior Unsecured Notes 

On August 19, 2019, Hallmark issued $50.0 million of senior unsecured notes (“Notes”) due August 15, 2029.  Interest on 
the  Notes  accrues  at  the  rate  of  6.25%  per  annum  and  is  payable  semi-annually  in  arrears  commencing  February  15, 
2020.  The Notes are not obligations of or guaranteed by any of Hallmark’s subsidiaries and are not subject to any sinking 
fund requirements.  At Hallmark’s option, the Notes are redeemable, in whole or in part, prior to the stated maturity subject 
to certain provisions intended to make the holders of the Notes whole on scheduled interest and principal payments.  The 
indenture governing the Notes contains certain covenants which, among other things, restrict Hallmark’s ability to incur 
additional indebtedness, make certain payments, create liens on the stock of certain subsidiaries, dispose of certain assets, 
or  merge  or consolidate  with  other  entities.  The terms  of the indenture  prohibit  payments  or other  distributions  on  any 
security of the Company that ranks junior to the Notes when the Company’s debt to capital ratio (as defined in the indenture) 
is greater than 35%.  The Company’s debt to capital ratio was 38% as of December 31, 2021. 

43 

 
 
 
 
 
 
 
 
 
 
Subordinated Debt Securities 

On June 21, 2005, we formed Hallmark Statutory Trust I (“Trust I”), an unconsolidated trust subsidiary, for the sole purpose 
of issuing $30.0 million in trust preferred securities. Trust I used the proceeds from the sale of these securities and our initial 
capital contribution to purchase $30.9 million of junior subordinated debt securities from Hallmark. The debt securities are 
the sole assets of Trust I, and the payments under the debt securities are the sole revenues of Trust I.  On August 23, 2007, 
we formed Hallmark Statutory Trust II (“Trust II”), an unconsolidated trust subsidiary, for the sole purpose of issuing $25.0 
million  in  trust  preferred  securities.  Trust  II  used  the  proceeds  from  the  sale  of  these  securities  and  our  initial  capital 
contribution to purchase $25.8 million of subordinated debt securities from Hallmark. The debt securities are the sole assets 
of Trust II, and the payments under the junior debt securities are the sole revenues of Trust II. 

Each trust pays dividends on its preferred securities at the same rate each quarter as interest is paid on the junior subordinated 
debt securities.  Under the terms of the trust subordinated debt securities, we pay interest only each quarter and the principal 
of each note at maturity.  We may elect to defer payments of interest on the trust subordinated debt securities by extending 
the interest payment period for up to 20 consecutive quarterly periods.  During any such extension period, interest continues 
to  accrue  on  the  trust  subordinated  debt  securities,  as  well  as  interest  on  such  accrued  interest.    In  order  to  maintain 
compliance  with  the  terms  of  our  senior  unsecured  Notes,  we  have  elected  to  defer  payment  of  interest  on  the  trust 
subordinated securities until our debt to capital ratio (as defined in the indenture governing the Notes) is less than 35%. The 
subordinated  debt  securities  of  each  trust  are  uncollateralized  and  do  not  require  maintenance  of  minimum  financial 
covenants.  

The following table summarizes the nature and terms of the junior subordinated debt and trust preferred securities: 

Issue date 
Principal amount of trust preferred securities 
  $ 
Principal amount of junior subordinated debt securities   $ 
Maturity date of junior subordinated debt securities 
Trust common stock 
Interest rate, per annum 
Current interest rate at December 31, 2021 

  $ 

Hallmark 
Statutory 
Trust I 
June 21, 2005 
30,000 
30,928 
June 15, 2035 
928 
  Three Month LIBOR + 3.25%  
3.45% 

Hallmark 
Statutory 
Trust II 
August 23, 2007 
25,000 
25,774 
September 15, 2037 
774 
  Three Month LIBOR + 2.90% 
3.10% 

  $ 
  $ 

  $ 

Item 7A.  Quantitative and Qualitative Disclosures About Market Risk. 

Not required for smaller reporting company. 

Item 8. Financial Statements and Supplementary Data. 
The following consolidated financial statements of Hallmark and its subsidiaries are filed as part of this report. 

Description 
Report of Independent Registered Public Accounting Firm (PCAOB ID 23) 
Consolidated Balance Sheets as of December 31, 2021 and 2020  
Consolidated Statements of Operations for the Years Ended December 31, 2021 and 2020  
Consolidated Statements of Comprehensive Income (Loss) for the Years Ended December 31, 2021 and 

2020  

Consolidated Statements of Stockholders’ Equity for the Years Ended December 31, 2021 and 2020   
Consolidated Statements of Cash Flows for the Years Ended December 31, 2021 and 2020  
Notes to Consolidated Financial Statements as of and for the years ended December 31, 2021 and 2020  
Financial Statement Schedules 

    Page Number

F-2 
F-4 
F-5 

F-6 
F-7 
F-8 
F-9 
F-49 

44 

 
 
 
 
 
 
 
   
 
   
 
 
 
   
 
     
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure. 

None. 

Item 9A. Controls and Procedures.   

Evaluation of Disclosure Controls and Procedures 

The  principal  executive  officer  and  principal  financial  officer  of  Hallmark  have  evaluated  our  disclosure  controls  and 
procedures  and  have  concluded  that,  as  of  the  end  of  the  period  covered  by  this  report,  such  disclosure  controls  and 
procedures were effective in ensuring that information required to be disclosed by us in the reports that we file or submit 
under the Securities Exchange Act of 1934 is timely recorded, processed, summarized and reported. The principal executive 
officer and principal financial officer also concluded that such disclosure controls and procedures were effective in ensuring 
that information required to be disclosed by us in the reports that we file or submit under such Act is accumulated and 
communicated to our management, including our principal executive officer and principal financial officer, as appropriate, 
to allow timely decisions regarding required disclosure. 

Management’s Report on Internal Control over Financial Reporting 

Management is responsible for establishing and maintaining adequate “internal control over financial reporting,” as such 
phrase  is  defined  in  Exchange  Act  Rule 13a-15(f).  Under  the  supervision  and  with  the  participation  of  management, 
including our Chief Executive Officer and Chief Financial Officer, an evaluation of the effectiveness of our internal control 
over financial reporting was conducted based upon the framework in Internal Control-Integrated Framework issued by the 
Committee  of  Sponsoring Organizations  of  the  Treadway Commission (2013  Framework).  Based  upon  that  evaluation, 
management has concluded that our internal control over financial reporting was effective as of December 31, 2021. 

Item 9B. Other Information. 

None. 

Item 10. Directors, Executive Officers and Corporate Governance. 

PART III 

The information required by Item 10 is incorporated by reference from the Registrant’s definitive proxy statement to be 
filed with the Securities and Exchange Commission pursuant to Regulation 14A not later than 120 days after the end of the 
fiscal year covered by this report. 

Item 11. Executive Compensation. 

The information required by Item 11 is incorporated by reference from the Registrant’s definitive proxy statement to be 
filed with the Securities and Exchange Commission pursuant to Regulation 14A not later than 120 days after the end of the 
fiscal year covered by this report. 

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters. 

The information required by Item 12 is incorporated by reference from the Registrant’s definitive proxy statement to be 
filed with the Securities and Exchange Commission pursuant to Regulation 14A not later than 120 days after the end of the 
fiscal year covered by this report. 

45 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 13. Certain Relationships and Related Transactions, and Director Independence. 

The information required by Item 13 is incorporated by reference from the Registrant’s definitive proxy statement to be 
filed with the Securities and Exchange Commission pursuant to Regulation 14A not later than 120 days after the end of the 
fiscal year covered by this report. 

Item 14. Principal Accountant Fees and Services. 

The information required by Item 14 is incorporated by reference from the Registrant’s definitive proxy statement to be 
filed with the Securities and Exchange Commission pursuant to Regulation 14A not later than 120 days after the end of the 
fiscal year covered by this report. 

Item 15. Exhibits, Financial Statement Schedules. 

(a)(1)    Financial Statements 

PART IV 

The following consolidated financial statements, notes thereto and related information are included in Item 8 
of this report: 
Reports of Independent Registered Public Accounting Firms 
Consolidated Balance Sheets at December 31, 2021 and 2020 
Consolidated Statements of Operations for the Years Ended December 31, 2021 and 2020  
Consolidated Statements of Comprehensive Income (Loss) for the Years Ended December 31, 2021 and  2020 
Consolidated Statements of Stockholders’ Equity for the Years Ended December 31, 2021 and 2020 
Consolidated Statements of Cash Flows for the Years Ended December 31, 2021 and 2020  
Notes to Consolidated Financial Statements 

(a)(2)    Financial Statement Schedules 

The following financial statement schedules are included in this report: 
Schedule II – Condensed Financial Information of Registrant (Parent Company Only) 
Schedule III – Supplemental Insurance Information 
Schedule IV – Reinsurance 
Schedule VI – Supplemental Information Concerning Property-Casualty Insurance Operations 

(a)(3)    Exhibit Index 

The following exhibits are either filed with this report or incorporated by reference: 

Exhibit 
Number 

3.1 

Description 

  Restated Articles of Incorporation of the registrant (incorporated by reference to Exhibit 3.1 to Amendment 
No. 1 to the registrant’s Registration Statement on Form S-1 [Registration No. 333-136414] filed September 
8, 2006). 

3.2 

  Amended and Restated By-Laws of the registrant (incorporated by reference to Exhibit 3.1 to the registrant’s 

Current Report on Form 8-K filed March 28, 2017). 

4.1 

  Description of registrant’s securities (incorporated by reference to Exhibit 4.1 to the registrant’s Form 10-K 

for the year ended December 31, 2019). 

4.2 

  Specimen  certificate  for  common  stock,  $0.18  par  value,  of  the  registrant  (incorporated  by  reference  to 
Exhibit 4.1 to Amendment No. 1 to the registrant’s Registration Statement on Form S-1 [Registration No. 
333-136414] filed September 8, 2006). 

46 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
4.3 

4.4 

4.5 

4.6 

4.7 

4.8 

4.9 

4.10 

4.11 

4.12 

10.1 

10.2 

10.3 

10.4 

Indenture  dated  June  21,  2005,  between  Hallmark  Financial  Services,  Inc.  and  JPMorgan  Chase  Bank, 
National Association (incorporated by reference to Exhibit 4.1 to the registrant’s Current Report on Form 
8-K filed June 27, 2005). 

  Amended and Restated Declaration of Trust of Hallmark Statutory Trust I dated as of June 21, 2005, among 
Hallmark Financial Services, Inc., as sponsor, Chase Bank USA, National Association, as Delaware trustee, 
and  JPMorgan  Chase  Bank,  National  Association,  as  institutional  trustee,  and  Mark  Schwarz  and  Mark 
Morrison, as administrators (incorporated by reference to Exhibit 4.2 to the registrant’s Current Report on 
Form 8-K filed June 27, 2005). 

  Form of Junior Subordinated Debt Security Due 2035 (included in Exhibit 4.3 above). 

  Form of Capital Security Certificate (included in Exhibit 4.4 above). 

Indenture dated as of August 23, 2007, between Hallmark Financial Services, Inc. and The Bank of New 
York  Trust  Company,  National  Association  (incorporated  by  reference  to  Exhibit  4.1  to  the  registrant’s 
Current Report on Form 8-K filed August 24, 2007). 

  Amended and Restated Declaration of Trust of Hallmark Statutory Trust II dated as of August 23, 2007, 
among  Hallmark  Financial  Services,  Inc.,  as  sponsor,  The  Bank  of  New  York  (Delaware),  as  Delaware 
trustee, and The Bank of New York Trust Company, National Association, as institutional trustee, and Mark 
Schwarz and Mark Morrison, as administrators (incorporated by reference to Exhibit 4.2 to the registrant’s 
Current Report on Form 8-K filed August 24, 2007). 

  Form of Junior Subordinated Debt Security Due 2037 (included in Exhibit 4.7 above). 

  Form of Capital Security Certificate (included in Exhibit 4.8 above). 

Indenture between Hallmark Financial Services, Inc. and The Bank of New York Mellon Trust Company, 
N.A.  dated  August 19,  2019  (incorporated  by  reference  to  Exhibit  4.1 to  the  registrant’s  Form  8-K  filed 
August 21, 2019).  

  First Supplemental Indenture between Hallmark Financial Services, Inc. and The Bank of New York Mellon 
Trust Company, N.A. dated August 19, 2019 (incorporated by reference  to Exhibit 4.2 to the registrant’s 
Form 8-K filed August 21, 2019). 

  Office Lease for 6500 Pinecrest, Plano, Texas, dated July 22, 2008, between Hallmark Financial Services, 
Inc. and Legacy Tech IV Associates, Limited Partnership (incorporated by reference to Exhibit 99.1 to the 
registrant’s Current Report on Form 8-K filed July 29, 2008). 

  First Amendment to Lease Agreement between BRI 1849 Legacy, LLC and Hallmark Financial Services, 
Inc. dated January 1, 2015 (incorporated by reference to Exhibit 10.1 to the registrant’s Current Report on 
Form 8 K filed January 21, 2015). 

  Assignment and Assumption of Lease Agreement and Bill of Sale between Equitymetrix, LLC and Hallmark 
Financial Services, Inc. dated March 1, 2016 (incorporated by reference to Exhibit 10.1 to the registrant’s 
Current Report on Form 8 K filed March 2, 2016). 

  Lease between Musref 13727 Noel, L.P. and Equitymetrix, LLC dated March 25, 2009, as amended by First 
Amendment to Lease between Musref 13727 Noel, L.P. and Equitymetrix, LLC dated February  3, 2010, 
Second Amendment to Lease between Musref 13727 Noel, L.P. and Equitymetrix, LLC dated July 2, 2013, 
and Third Amendment to Lease between Musref 13727 Noel, L.P. and Equitymetrix, LLC dated February 
25, 2014 (incorporated by reference to Exhibit 10.2 to the registrant’s Current Report on Form 8-K filed 
March 2, 2016). 

47 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10.5 

10.6 

10.7* 

  Office Lease between Hallmark Financial Services, Inc. and Teachers Insurance and Annuity Association of 
America dated August 6, 2018 (incorporated by reference to Exhibit 10.1 to the registrant’s Current Report 
on Form 8-K filed August 8, 2018). 

  First Amendment to Office Lease between Hallmark Financial Services, Inc. and Teachers Insurance and 
Annuity  Association  of  America  dated  June  30,  2021  (incorporated  by  reference  to  Exhibit  10.1  to  the 
registrant’s Form 8-K files July 6, 2021). 

  Form of Indemnification Agreement between Hallmark Financial Services, Inc. and its officers and directors, 
adopted July 19, 2002 (incorporated by reference to Exhibit 10(c) to the registrant’s Quarterly Report on 
Form 10-QSB for the quarter ended September 30, 2002). 

10.8* 

  Hallmark Financial Services, Inc. Amended and Restated 2005 Long Term Incentive Plan (incorporated by 

reference to Exhibit 10.1 to the registrant’s Current Report on Form 8-K filed June 3, 2013). 

10.9* 

  Form  of  Incentive  Stock  Option  Grant  Agreement  (incorporated  by  reference  to  Exhibit  10.2  to  the 

registrant’s Current Report on Form 8-K filed June 3, 2005). 

10.10* 

  Form of Non-Qualified Stock Option Agreement (incorporated by reference to Exhibit 10.3 to the registrant’s 

Current Report on Form 8-K filed June 3, 2005). 

10.11* 

  Form  of  Restricted  Stock  Unit  Award  Agreement  (incorporated  by  reference  to  Exhibit  10.13  to  the 

registrant’s Form 10-K for the year ended December 31, 2013). 

10.12* 

  Hallmark Financial Services, Inc. 2015 Long Term Incentive Plan (incorporated by reference to Exhibit 10.1 

to the registrant’s Current Report on Form 8-K filed June 2, 2015). 

10.13* 

  Form  of  Incentive  Stock  Option  Grant  Agreement  (incorporated  by  reference  to  Exhibit  10.2  to  the 

registrant’s Current Report on Form 8-K filed June 2, 2015). 

10.14* 

  Form of Non-Qualified Stock Option Agreement (incorporated by reference to Exhibit 10.3 to the registrant’s 

Current Report on Form 8-K filed June 2, 2015). 

10.15* 

  Form  of  Restricted  Stock  Unit  Award  Agreement  (incorporated  by  reference  to  Exhibit  10.4  to  the 

registrant’s Form 8-K filed June 2, 2015). 

10.16 

10.17 

  Guarantee Agreement dated as of June 21, 2005, by Hallmark Financial Services, Inc. for the benefit of the 
holders  of trust preferred  securities  (incorporated  by reference to  Exhibit  10.1 to  the registrant’s  Current 
Report on Form 8-K filed June 27, 2005). 

  Guarantee Agreement dated as of August 23, 2007, by Hallmark Financial Services, Inc. for the benefit of 
the holders of trust preferred securities (incorporated by reference to Exhibit 10.1 to the registrant’s Current 
Report on Form 8-K filed August 24, 2007). 

10.18* 

  Form of Confidentiality and Non-Solicitation Agreement dated May 29, 2015, between Hallmark Financial 
Services,  Inc.  and  certain employees  of  the  Company  (incorporated  by  reference  to  Exhibit  10.23  to  the 
registrant’s Form 10-K for the year ended December 31, 2015). 

21+ 

  List of subsidiaries of the registrant. 

23 (a)+ 

  Consent of Independent Registered Public Accounting Firm. 

31(a)+ 

  Certification of principal executive officer required by Rule 13a-14(a) or Rule 15d-14(b). 

31(b)+ 

  Certification of principal financial officer required by Rule 13a-14(a) or Rule 15d-14(b). 

48 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
32(a)+ 

  Certification of principal executive officer pursuant to 18 U.S.C. 1350. 

32(b)+ 

  Certification of principal financial officer pursuant to 18 U.S.C. 1350. 

101 INS+ 

Inline XBRL Instance Document (the instance document does not appear in the Interactive Data File because 
its XBRL tags are embedded within the Inline XBRL document) 

101 SCH+    XBRL Taxonomy Extension Schema Document. 

101 CAL+    XBRL Taxonomy Extension Calculation Linkbase Document. 

101 LAB+    XBRL Taxonomy Extension Label Linkbase Document. 

101 PRE+ 

  XBRL Taxonomy Extension Presentation Linkbase Document. 

101 DEF+ 

  XBRL Taxonomy Extension Definition Linkbase Document. 

104 

  Cover Page Interactive Data File (the cover page XBRL tags are embedded in the Inline XBRL document) 

*     Management contract or compensatory plan or arrangement. 

+     Filed herewith. 

Item 16. Form 10–K Summary. 

Not applicable. 

49 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SIGNATURES 

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused 
this report to be signed on its behalf by the undersigned, thereunto duly authorized. 

HALLMARK FINANCIAL SERVICES, INC. 
(Registrant) 

Date: 

March 16, 2022 

By: /s/ Mark E. Schwarz 

Mark E. Schwarz, Executive Chairman and Chief 
Executive Officer, (principal executive officer)  

Date: 

March 16, 2022 

By: /s/ Christopher J. Kenney 

Christopher J. Kenney, President and Chief Financial 
Officer (principal financial officer) 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following 
persons on behalf of the registrant and in the capacities and on the dates indicated. 

Date: 

March 16, 2022 

Date: 

March 16, 2022 

Date: 

March 16, 2022 

Date: 

March 16, 2022 

Date: 

March 16, 2022 

/s/ Mark E. Schwarz 
Mark E. Schwarz, Executive Chairman and Chief 
Executive Officer, Director (principal executive officer) 

/s/ Christopher J. Kenney 
Christopher J. Kenney, President and Chief Financial 
Officer (principal financial officer) 

/s/ James H. Graves 
James H. Graves, Director 

/s/ Mark E. Pape 
Mark E. Pape, Director 

/s/ Scott T. Berlin 
Scott T. Berlin, Director 

50 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
HALLMARK FINANCIAL SERVICES, INC. AND SUBSIDIARIES 

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS 

Description 

Report of Independent Registered Public Accounting Firm  
Consolidated Balance Sheets as of  December 31, 2021 and 2020 
Consolidated Statements of Operations for the Years Ended December 31, 2021 and 2020 
Consolidated Statements of Comprehensive Income (Loss) for the Years Ended December 31, 2021 and 
2020  
Consolidated Statements of Stockholders’ Equity for the Years Ended December 31, 2021 and 2020   
Consolidated Statements of Cash Flows for the Years Ended December 31, 2021 and 2020 
Notes to Consolidated Financial Statements 
Financial Statement Schedules as of and for the years ended December 31, 2021 and 2020 

Page 
Number 

F-2 
F-4 
F-5 

F-6 
F-7 
F-8 
F-9 
F-49 

F-1 

 
 
 
 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

To the shareholders and the board of directors of Hallmark Financial Services, Inc.: 

Opinion on the Financial Statements 

We have audited the accompanying consolidated balance sheets of Hallmark Financial Services, Inc. (the "Company") as 
of December 31, 2021 and 2020, the related consolidated statements of operations, comprehensive income, stockholders' 
equity, and cash flows, for the years ended December 31, 2021 and 2020, and the related notes and financial statement 
schedules (collectively referred to as the "consolidated financial statements"). In our opinion, the consolidated financial 
statements present fairly, in all material respects, the financial position of the Company as of December 31, 2021 and 2020, 
and the results of its operations and its cash flows for the years ended December 31, 2021 and 2020, in conformity with 
accounting principles generally accepted in the United States of America. 

Basis for Opinion 

These  consolidated  financial  statements  are  the  responsibility  of  the  Company's  management.  Our  responsibility  is  to 
express an opinion on the Company's consolidated financial statements based on our audits. We are a public accounting 
firm registered with the Public Company Accounting Oversight Board (United States) ("PCAOB") and are required to be 
independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and 
regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform 
the  audit  to  obtain  reasonable  assurance  about  whether  the  consolidated  financial  statements  are  free  of  material 
misstatement, whether due to error or fraud. The Company is not required to have, nor were we engaged to perform, an 
audit of its internal control over financial reporting. As part of our audits we are required to obtain an understanding of 
internal  control  over  financial  reporting  but  not  for  the  purpose  of  expressing  an  opinion  on  the  effectiveness  of  the 
Company's internal control over financial reporting. Accordingly, we express no such opinion. 

Our  audits  included  performing  procedures  to  assess  the  risks  of  material  misstatement  of  the  consolidated  financial 
statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included 
examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our 
audits also included evaluating the accounting principles used and significant estimates made by management, as well as 
evaluating the overall presentation of the consolidated financial statements. We believe that our audits provide a reasonable 
basis for our opinion. 

Critical Audit Matter 

The critical audit matter communicated below is a matter arising from the current period audit of the financial statements 
that was communicated or required to be communicated to the audit committee and that: (1) relates to accounts or disclosures 
that are material to the financial statements and (2) involved our especially challenging, subjective, or complex judgments. 
The communication of critical audit matters does not alter in any way our opinion on the financial statements, taken as a 
whole, and we are not, by communicating the critical audit matter below, providing separate opinions on the critical audit 
matter or on the accounts or disclosures to which it relates. 

Reserves for unpaid losses and loss adjustment expenses 

Critical Audit Matter Description 

As described in Notes 1 and 6 to the consolidated financial statements, the Company’s reserves for unpaid losses 
and  loss  adjustment  expenses  reported  on  the  balance  sheet  were  $816.7  million  at  December  31,  2021.  The 
Company establishes reserves for unpaid losses and loss adjustment expenses on reported and unreported claims of 
insured losses. Reserves for unpaid losses and loss adjustment expenses are estimated based on (i) claims reported, 
(ii) claims incurred but not reported, and (iii) projections of claim payments to be made in the future. The estimate 
is based on the Company’s historical claims experience and commonly used industry and actuarial practices. 

F-2 

 
 
 
 
 
 
 
 
 
 
 
 
 
Significant and complex judgments are required in estimating reserves given the subjectivity of incurred but not 
reported  and  projections  of  claim  payments  to  be  made  in  the  future.  Auditing  these  complex  judgments  and 
assumptions is especially challenging and requires significant auditor judgment and the use of specialized skill and 
knowledge.  

How We Addressed the Matter in Our Audit 

The principal audit procedures related to the reserves for unpaid losses and loss adjustment expenses included the 
following: 

  We  tested  the  effectiveness  of  controls  related  to  the  reserves  for  unpaid  losses  and  loss  adjustment 
expenses,  including  those  over  the  Company’s  estimates  and  projections  and  the  completeness  and 
accuracy of historical claims data used by management’s actuary. 

  We evaluated the methods and assumptions used by the Company to estimate the reserves for unpaid losses 

and loss adjustment expenses by: 

o  Testing the underlying claim data that served as the basis for the actuarial analysis, including historical 
claims, by selecting a sample of claims and corroborating key attributes of claims detail to ensure that 
the inputs to the actuarial estimate were complete and accurate 

o  Assessing the reasonableness of the aforementioned assumptions used as applicable and comparing 
the  Company’s prior  year assumptions  of expected  development and  ultimate  loss  to  actual  losses 
incurred during the year to assess the reasonableness of those assumptions, including consideration of 
potential bias, in the determination of the reserves for unpaid losses and loss adjustment expenses. 

o  Engaging an actuarial specialist to evaluate past claims experience, current claim trends and actuarial 
estimates, including the length of claims and cost trends associated with claims. With the assistance 
of our actuarial specialist, we developed independent estimates for the reserves for unpaid losses and 
loss adjustment expenses, utilizing loss data and industry claim development factors, and compared 
our estimates to management’s estimates. 

/s/ Baker Tilly US, LLP 
We have served as the Company's auditor since 2020. 
Milwaukee, Wisconsin 
March 16, 2022 

F-3 

 
 
 
 
 
 
 
 
 
 
 
 
 
HALLMARK FINANCIAL SERVICES, INC. AND SUBSIDIARIES 
CONSOLIDATED BALANCE SHEETS 
December 31, 2021 and 2020 
($ in thousands) 

  December 31,  
2021 

  December 31, 
2020 

ASSETS 
Investments: 

Debt securities, available-for-sale, at fair value (amortized cost; $288,175 in 2021 
and $502,167 in 2020) 
Equity securities (cost; $42,120 in 2021 and $26,988 in 2020) 

  $ 

Total investments 

Cash and cash equivalents 
Restricted cash 
Ceded unearned premiums 
Premiums receivable 
Accounts receivable 
Receivable for securities 
Reinsurance recoverable 
Deferred policy acquisition costs 
Intangible assets, net 
Federal income recoverable 
Deferred federal income taxes, net 
Prepaid expenses 
Other assets 
Total assets 

  $ 

 290,073  
 48,695  
 338,768  
 352,867  
 3,810  
 146,433  
 90,621  
 6,914  
 1,326  
 549,964  
 6,811  
 819  
 18,217  
 8,906  
 2,389  
 25,753  
 1,553,598  

$

$

 507,279 
 29,388 
 536,667 
 102,580 
 5,728 
 143,446 
 120,332 
 5,967 
 913 
 497,846 
 17,840 
 1,322 
 24,691 
 8,724 
 2,648 
 28,013 
 1,496,717 

LIABILITIES AND STOCKHOLDERS’ EQUITY 
Liabilities: 

Senior unsecured notes due 2029 (less unamortized debt issuance cost of $746 in 
2021 and $844 in 2020) 
Subordinated debt securities (less unamortized debt issuance cost of $744 in 2021 
and $795 in 2020) 
Reserves for unpaid losses and loss adjustment expenses 
Unearned premiums 
Reinsurance payable 
Pension liability 
Payable for securities 
Accounts payable and other accrued expenses 

Total liabilities 

Commitments and contingencies (Note 18) 
Stockholders’ equity: 

  $ 

 49,254  

$

 49,156 

 55,959  
 816,681  
 284,427  
 117,908  
 174  
 3,280  
 50,394  
 1,378,077  

 55,907 
 789,768 
 320,806 
 61,100 
 1,859 
 — 
 50,415 
 1,329,011 

Common stock, $.18 par value, authorized 33,333,333 shares; issued 20,872,831 
shares in 2021 and 2020 
Additional paid-in capital 
Retained earnings 
Accumulated other comprehensive income  
Treasury stock (2,700,364 shares in 2021 and 2,730,673 in 2020), at cost 

Total stockholders’ equity 
Total liabilities and stockholders’ equity 

 3,757  
 122,844  
 74,703  
 (1,035) 
 (24,748) 
 175,521  
 1,553,598  

$

 3,757 
 122,893 
 65,699 
 383 
 (25,026)
 167,706 
 1,496,717 

  $ 

The accompanying notes are an integral part of the consolidated financial statements 

F-4 

 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
    
 
  
 
 
    
 
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
  
  
 
  
  
 
  
  
 
  
   
  
  
 
  
   
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
   
  
  
 
  
   
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
HALLMARK FINANCIAL SERVICES, INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF OPERATIONS 
For the years ended December 31, 2021 and 2020  
($ in thousands, except per share amounts) 

Gross premiums written 
Ceded premiums written 
Net premiums written 
Change in unearned premiums 
Net premiums earned 

Investment income, net of expenses 
Investment gains (losses), net 
Finance charges 
Commission and fees 
Other income 

Total revenues 

Losses and loss adjustment expenses 
Operating expenses 
Interest expense 
Impairment of goodwill and other intangible assets 
Amortization of intangible assets 

Total expenses 

Income (loss) before tax 
Income tax expense (benefit) 
Net income (loss) 

Net income (loss) per share: 

Basic 
Diluted 

$ 

2021 
 653,754   $ 
 (313,830) 
 339,924  
 39,366  
 379,290  

2020 
 743,368 
 (315,036)
 428,332 
 43,569 
 471,901 

 9,715  
 10,222  
 4,344  
 1,069  
 63  
 404,703  

 275,244  
 112,467  
 4,993  
 —  
 504  
 393,208  

 12,920 
 (22,894)
 5,705 
 1,156 
 60 
 468,848 

 406,907 
 123,919 
 5,326 
 45,996 
 2,468 
 584,616 

 11,495  
 2,491  
 9,004   $ 

 (115,768)
 (21,417)
 (94,351)

 0.50   $ 
 0.50   $ 

 (5.20)
 (5.20)

$ 

$ 
$ 

The accompanying notes are an integral part of the consolidated financial statements 

F-5 

 
 
 
 
   
 
   
 
 
   
 
   
 
 
 
 
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
  
  
 
  
  
 
  
  
 
 
 
 
  
  
 
  
  
 
 
 
 
 
 
  
  
 
  
  
 
 
 
 
 
 
 
  
   
  
  
 
 
 
 
 
HALLMARK FINANCIAL SERVICES, INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS) INCOME  
For the years ended December 31, 2021 and 2020  
($ in thousands) 

Net income (loss) 
Other comprehensive (loss) income: 
Change in net actuarial loss (gain)  
Tax effect on change in net actuarial (loss) gain 
Unrealized holding gains arising during the period 
Tax effect on unrealized holding gains arising during the period 
Reclassification adjustment for gains included in net loss 
Tax effect on reclassification adjustment for gains included in net loss 

Other comprehensive loss, net of tax 
Comprehensive income (loss) 

2021 
 9,004   $  (94,351) 

2020 

  $ 

 (662) 
 1,419  
 139  
 (298) 
 709  
 2,832  
 (149) 
 (595) 
 (433) 
 (6,046) 
 91  
 1,270  
 (1,418) 
 (305) 
 7,586   $  (94,656) 

  $ 

The accompanying notes are an integral part of the consolidated financial statements 

F-6 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
   
  
   
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
HALLMARK FINANCIAL SERVICES, INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY 
For the years ended December 31, 2021 and 2020  
(In thousands) 

  Additional 

  Accumulated   
Other 

  Number 

of 

      Shares      Par Value      Capital       Earnings      Income (loss)       Stock 

Paid-In    Retained   Comprehensive  Treasury  

  Stockholders’

  Number  
of 
     Shares     

Total 

Equity 

Balance at January 1, 
2020 
Acquisition of 
treasury stock 
Equity incentive plan 
activity 
Shares issued under 
employee benefit 
plans 
Net loss 
Other comprehensive 
loss, net of tax 
Balance at 
December 31, 2020 

Acquisition of 
treasury stock 
Equity incentive plan 
activity 
Shares issued under 
employee benefit 
plans 
Net income 
Other comprehensive 
loss, net of tax 

Balance at 
December 31, 2021 

 20,873   $ 

 3,757   $  123,468   $ 160,050   $ 

 688   $ (25,201)  

 2,750   $ 

 262,762 

 —  

 —  

 —  
 —  

 —  

 —  

 —  

 —  
 —  

 —  

 —  

 (400) 

 —  

 —  

 (175) 
 —  

 —  
   (94,351) 

 —  

 —  

 —  
 —  

 —   

 —   

 —  

 —  

 — 

 (400)

 175   
 —   

 (19) 
 —  

 — 
 (94,351)

 —  

 —  

 (305) 

 —   

 —  

 (305)

 20,873   $ 

 3,757   $  122,893   $  65,699   $ 

 383   $ (25,026)  

 2,731   $ 

 167,706 

 —  

 —  

 —  
 —  

 —  

 —  

 —  

 —  
 —  

 —  

 —  

 229  

 —  

 —  

 (278) 
 —  

 —  
 9,004  

 —  

 —  

 —  
 —  

 —   

 —   

 —  

 —  

 — 

 229 

 278   
 —   

 (31) 
 —  

 — 
 9,004 

 —  

 —  

 (1,418) 

 —   

 —  

 (1,418)

 20,873   $ 

 3,757   $  122,844   $  74,703   $ 

 (1,035)  $ (24,748)  

 2,700   $ 

 175,521 

The accompanying notes are an integral part of the consolidated financial statements 

F-7 

 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
HALLMARK FINANCIAL SERVICES, INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF CASH FLOWS 
For the years ended December 31, 2021 and 2020 
($ in thousands) 

Cash flows from operating activities: 

Net income (loss) 

Adjustments to reconcile net income (loss) to cash provided by (used in) operating 
activities: 

Depreciation and amortization expense 
Deferred federal income tax expense (benefit) 
Investment (gains) losses, net 
Share-based payments expense 
Impairment of goodwill and other intangibles 
Change in ceded unearned premiums 
Change in premiums receivable 
Change in accounts receivable 
Change in deferred policy acquisition costs 
Change in reserves for losses and loss adjustment expenses 
Change in unearned premiums 
Change in reinsurance recoverable 
Change in reinsurance payable 
Change in federal income tax recoverable 
Change in all other liabilities 
Change in all other assets 

Net cash provided by (used in) operating activities 

Cash flows from investing activities: 

Purchases of property and equipment 
Purchases of investment securities 
Maturities, sales and redemptions of investment securities 

Net cash provided by investing activities 

Increase in cash and cash equivalents and restricted cash 
Cash and cash equivalents and restricted cash at beginning of period 
Cash and cash equivalents and restricted cash at end of period 

2021 

2020 

$ 

 9,004  

$ 

 (94,351) 

 3,430  
 194  
 (10,222) 
 229  
 —  
 (2,987) 
 29,711  
 (947) 
 11,029  
 26,913  
 (36,379) 
 (52,118) 
 56,808  
 6,474  
 (1,556) 
 4,185  
 43,768  

 (1,910) 
 (132,461) 
 338,972  
 204,601  
 248,369  
 108,308  
 356,677  

$ 

 5,754  
 (6,513) 
 22,894  
 (400) 
 45,996  
 24,552  
 27,956  
 (1,681) 
 5,154  
 169,413  
 (68,120) 
    (180,709) 
 (4,281) 
 (15,557) 
 (4,452) 
 5,018  
 (69,327) 

 (1,667) 
    (285,507) 
 409,861  
 122,687  
 53,360  
 54,948  
 108,308  

$ 

The accompanying notes are an integral part of the consolidated financial statements 

F-8 

 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
     
     
 
  
 
    
 
   
 
 
  
   
  
   
 
  
  
 
  
  
 
 
  
 
  
  
 
 
 
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
   
  
   
 
  
  
 
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
1.  Accounting Policies: 

General 

Hallmark Financial Services, Inc. (“Hallmark” and, together with subsidiaries, the “Company,” “we,” “us” or “our”) is an 
insurance holding company engaged in the sale of property/casualty insurance products to businesses and individuals. Our 
business involves marketing, distributing, underwriting and servicing our insurance products, as well as providing other 
insurance related services. 

We market, distribute, underwrite and service our property/casualty insurance products primarily through business units 
organized  by  products  and  distribution  channel.  Our  business  units  are  supported  by  our  insurance  company 
subsidiaries.  Our Commercial Auto business unit offers primary and excess commercial vehicle insurance products and 
services; our E&S Casualty business unit offers primary and excess liability, excess public entity liability, E&S package 
and garage liability insurance products and services; our E&S Property business unit offers primary and excess commercial 
property  insurance  for  both  catastrophe  and  non-catastrophe  exposures;  our  Professional  Liability  business  unit  offers 
healthcare  and  financial  lines  professional  liability  insurance  products  and  services  primarily  for  businesses,  medical 
professionals,  medical  facilities  and  senior  care  facilities;  and  our  Aerospace  &  Programs  business  unit  offers  general 
aviation and, until exited during 2020, satellite launch property/casualty insurance products and services, as well as certain 
specialty  programs.   Our  Commercial  Accounts  business  unit  offers package  and  monoline  property/casualty and 
occupational  accident  insurance  products.    Effective  June  1,  2016  we  ceased  marketing  new  or  renewal  occupational 
accident  policies.  Our  former  Workers  Compensation  operating  unit  specialized  in  small  and  middle  market  workers 
compensation  business.  Effective  July  1,  2015,  we  no  longer  market  or  retain  any  risk  on  new  or  renewal  workers 
compensation  policies.  Our  Specialty  Personal  Lines business unit  offers  non-standard  personal  automobile  and  renters 
insurance  products  and  services.  Our  insurance  company  subsidiaries  supporting  these  business  units  are  American 
Hallmark Insurance Company of Texas (“AHIC”), Hallmark Insurance Company (“HIC”), Hallmark Specialty Insurance 
Company  (“HSIC”),  Hallmark  County  Mutual  Insurance  Company  (“HCM”),  Hallmark  National  Insurance  Company 
(“HNIC”) and Texas Builders Insurance Company (“TBIC”). 

These business units are segregated into three reportable industry segments for financial accounting purposes. The Specialty 
Commercial Segment includes our Commercial Auto business unit, E&S Casualty business unit, E&S Property business 
unit, Professional Liability business unit and Aerospace & Programs business unit. The Standard Commercial  Segment 
consists of the Commercial Accounts business unit and the runoff from our former Workers Compensation operating unit. 
The Personal Segment consists solely of our Specialty Personal Lines business unit. 

Basis of Presentation 

The accompanying consolidated financial statements include the accounts and operations of Hallmark and its subsidiaries. 
Intercompany accounts and transactions have been eliminated. The accompanying consolidated financial statements have 
been  prepared  in  conformity  with  accounting  principles  generally  accepted  in  the  United  States  of  America  (“GAAP”) 
which,  as  to  our  insurance  company  subsidiaries, differ  from  statutory  accounting  practices  prescribed  or permitted  for 
insurance companies by insurance regulatory authorities. 

Use of Estimates in the Preparation of Financial Statements 

Our preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions 
that affect our reported amounts of assets and liabilities at the dates of the financial statements and our reported amounts of 
revenues and expenses during the reporting periods. Management evaluates its estimates and assumptions on an ongoing 
basis  using  historical  experience  and  other  factors,  including  the  current  economic  environment,  which  management 
believes to be reasonable under the circumstances. We adjust such estimates and assumptions when facts and circumstances 
dictate. Since future events and their effects cannot be determined with precision, actual results could differ significantly 
from these estimates. Changes in estimates resulting from continuing changes in the economic environment may be reflected 
in the financial statements in future periods. 

The liability for unpaid claims and claims adjustment expenses and related amounts recoverable from reinsurers represents 
the most significant estimate in the accompanying financial statements, and any difference between such estimate and actual 

F-9 

 
 
 
 
 
 
 
 
 
 
results could be  material. Significant estimates in the accompanying financial statements also include the fair values  of 
investments, deferred policy acquisition cost recoverability, deferred tax asset valuation, and fair value of goodwill and 
intangible assets. 

Fair Value of Financial Instruments 

Fair value estimates are made at a point in time, based on relevant market data as well as the best information available 
about the financial instruments. Fair value estimates for financial instruments for which no or limited observable market 
data is available are based on judgments regarding current economic conditions, credit and interest rate risk. These estimates 
involve significant uncertainties and judgments and cannot be determined with precision. As a result, such calculated fair 
value estimates may not be realizable in a current sale or immediate settlement of the instrument. In addition, changes in 
the underlying assumptions used in the fair value measurement technique, including discount rate and estimates of future 
cash flows, could significantly affect these fair value estimates. 

Cash  and  Cash  Equivalents:  The  carrying  amounts  reported  in  the  consolidated  balance  sheets  for  these  instruments 
approximate their fair values. 

Restricted Cash: The carrying amount for restricted cash reported in the consolidated balance sheets approximates the fair 
value. 

Subordinated  debt  securities:  Our  trust  preferred  securities  are  reported  at  a  carrying  value  of  $55.9  million  and  $55.9 
million, and had  a  fair value of $29.4 million and $26.6. million, as of December 31, 2021 and 2020, respectively, and 
would be included in Level 3 of the fair value hierarchy if they were reported at fair value. 

Senior unsecured notes due 2029:  Our senior unsecured notes payable due in 2029 had a carrying value of $49.3 million 
and $49.1 million and a fair value of $52.2 million and $54.3 million, as of December 31, 2021 and 2020, respectively.  Our 
senior unsecured notes payable would be included in Level 3 of the fair value hierarchy if they were reported at fair value.  

For reinsurance balances, premiums receivable, federal income tax recoverable/payable, other assets and other liabilities, 
the carrying amounts approximate fair value because of the short maturity of such financial instruments. 

Investments 

Debt securities available-for-sale are reported at fair value. Unrealized gains and losses are recorded as a component of 
accumulated other comprehensive income (“AOCI”), net of related tax effects. The Company reviews its impaired securities 
for possible other-than-temporary impairment ("OTTI") at each quarter end.  A security has an impairment loss when its 
fair value is less than its cost or amortized cost at the balance sheet date.  The Company considers the following factors in 
performing its review: (i) the amount by which the security’s fair value is less than its cost, (ii) length of time the security 
has  been  impaired,  (iii) whether  management  has  the  intent  to  sell  the  security,  (iv) if  it  is  more  likely  than  not  that 
management will be required to sell the security before recovery of its amortized cost basis, (v) whether the impairment is 
due to an issuer-specific event, credit issues or change in market interest rates, (vi) the security’s credit rating and any recent 
downgrades  or (vii) stress testing of expected cash flows under different scenarios.  If the Company cannot  assert these 
conditions, an OTTI loss is recorded through the Consolidated Statements of Operations in the current period. 

For all other impaired securities, the Company will assess whether the net present value of the cash flows expected to be 
collected from the security is less than its amortized cost basis.  Such a shortfall in cash flows is referred to as a “credit 
loss.”  For any such security, the Company separates the impairment loss into: (i) the credit loss and (ii) the non-credit loss, 
which is the amount  related to all other factors such as interest rate changes, fluctuations  in exchange rates and market 
conditions.  The  credit  loss  charge  is  recorded  to  the  current  period  statements  of  operations  and  the  non-credit  loss  is 
recorded to accumulated other comprehensive income (loss), within shareholders’ equity, on an after-tax basis.  A security’s 
cost basis is permanently reduced by the amount of a credit loss.  Income is accreted over the remaining life of a security 
based on the interest rate necessary to discount the expected future cash flows to the new basis.   

F-10 

 
 
 
 
 
 
 
 
 
 
 
 
Debt security premiums and discounts are amortized into earnings using the effective interest method. Maturities of debt 
securities and sales of equity securities are recorded in receivable for securities until the cash is settled. Purchases of debt 
and equity securities are recorded in payable for securities until the cash is settled. 

Equity securities are reported at fair value with changes in fair value recognized in net income.  Equity securities  with 
readily determinable fair values are not required to be evaluated for other-than-temporary impairment.   

Realized investment gains and losses are recognized in operations on the first in-first out method. 

Cash and Cash Equivalents 

Cash and cash equivalents include cash and highly liquid investments with an original maturity of three months or less. 

Restricted Cash 

Restricted cash represents amounts required to be set aside by a contractual agreement with a third-party insurer and amounts 
pledged for the benefit of various state insurance departments. 

Premiums Receivable 

Premiums  receivable  represent  amounts  due  from  policyholders  or  independent  agents  for  premiums  written  and 
uncollected. These balances are reported net of an allowance for expected credit losses.  The allowance is based upon the 
Company’s review of amounts outstanding, including delinquencies and write-offs.  Credit risk is partially mitigated by the 
Company’s ability to cancel the policy if the policyholder does not pay for the premium. 

Reinsurance 

Reinsurance premiums, commissions, losses and loss adjustment expenses ("LAE") on reinsured business are accounted for 
on  a  basis  consistent  with  that  used  in  accounting  for  the  original  policies  issued  and  the  terms  of  the  reinsurance 
contracts.  The amounts reported as reinsurance recoverables include amounts billed to reinsurers on losses and LAE paid 
as well as estimates of amounts expected to be recovered from reinsurers on insurance liabilities that have not yet been paid. 
Reinsurance recoverables on unpaid losses and LAE are estimated based upon assumptions consistent with those used in 
establishing  the  gross  liabilities  as  they  are  applied  to  the  underlying  reinsured  contracts.  The  Company  records  an 
allowance  for  uncollectible  reinsurance  recoverables  based  on  an  assessment  of  the  reinsurer’s  creditworthiness  and 
collectability of the recorded amounts.  Management believes an allowance for uncollectible recoverables from its reinsurers 
was not necessary for the periods presented. The Company receives ceding commissions in connection with certain ceded 
reinsurance.  The ceding commissions are recorded as a reduction of policy acquisition costs. (See Note 7.) 

Deferred Policy Acquisition Costs 

Policy  acquisition  costs  (mainly  direct  commission,  premium  taxes,  underwriting,  marketing  expenses  and  ceding 
commission) that are directly related to the successful acquisition of new and renewal insurance contracts are deferred and 
recognized to operations over periods in which the related premiums are earned. The method followed in computing deferred 
policy acquisition costs limits the amount of such deferred costs to their estimated realizable value. In determining estimated 
realizable value, the computation gives effect to the premium to be earned, expected investment income, losses and LAE 
and certain other costs expected to be incurred as the premiums are earned. If the computation results in an estimated net 
realizable value less than zero, a liability will be accrued for the premium deficiency. During 2021 and 2020, we deferred 
($97.7) million and ($152.7) million of direct policy acquisition costs and amortized $107.1 million and $165.6 million of 
deferred direct policy acquisition costs, respectively. During 2021 and 2020, we deferred $73.5 million and $79.0 million 
of ceding commission acquisition costs and amortized ($71.9) million and ($86.7) million of deferred ceding commission 
acquisition costs, respectively. Therefore, the net amortization (deferrals) of policy acquisition costs were $11.0 million and 
$5.2 million for 2021 and 2020, respectively. 

F-11 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Goodwill and Intangible Assets, net 

We account for our goodwill and intangible assets according to ASC 350, “Intangibles – Goodwill and Other” (ASC 350). 
Under ASC 350, intangible assets with a finite life are amortized over the estimated useful life of the asset. Goodwill and 
intangible assets with an indefinite useful life are not amortized. Goodwill and intangible assets are tested for impairment 
on an annual basis or more frequently if events or changes in circumstances indicate that the carrying amount may not be 
recoverable. For goodwill, we may perform a qualitative test to determine whether it is more likely than not that the fair 
value of a reporting unit is less than its carrying amount as a basis for determining whether it is necessary to perform the 
quantitative goodwill impairment test. The quantitative impairment test requires an impairment loss be measured as the 
excess of a reporting unit’s carrying amount over its fair value (not to exceed the total goodwill allocated to that reporting 
unit). We have elected to perform our goodwill impairment test on the first day of the fourth quarter, October 1, of each year.  
In connection with our normal process for evaluating impairment triggering events, during the first quarter  of  2020 we 
determined  that  a  significant  decline  in  market  capitalization  below  the  Company’s  stockholders’  equity  indicated  the 
impairment of the goodwill and indefinite-lived intangible assets included on the  balance sheet.  As a result, the Company 
took a $44.7 million charge to goodwill and a $1.3 million charge to indefinite-lived intangible assets during the first quarter 
of 2020.  Consequently, as of December 31, 2021 there was no goodwill or indefinite lived intangible assets reported on our 
consolidated balance sheet. 

Leases 

We have several leases, primarily for office facilities and computer equipment, which expire in various years through 2033. 
Some of these leases include rent escalation provisions throughout the term of the lease. We expense the average annual 
cost of the lease with the difference to the actual rent invoices recorded as a right of use asset and a lease obligation. Right 
of  use  assets  and  lease  obligations  are  classified  in  other  assets  and  in  accounts  payable  and  other  accrued  expenses, 
respectively, on our consolidated balance sheets. (see Note 21) 

Property and Equipment 

Property and equipment (including leasehold improvements), aggregating $38.2 million and $36.3 million, at December 31, 
2021 and 2020, respectively, which is included in other assets, is recorded at cost and is depreciated using the straight-line 
method over the estimated useful lives of the assets (three to ten years) or the life of the lease, whichever is shorter.  Property 
and equipment includes $3.8 million and $2.9 million of leasehold incentives at December 31, 2021 and 2020, respectively, 
from the adoption of ASU 2016-02, “Leases (Topic 842)” effective January 1, 2019.  Depreciation expense for 2021 and 
2020 was $2.9 million and $3.3 million, respectively.  Accumulated depreciation was $30.0 million and $27.1 million at 
December 31, 2021 and 2020, respectively. Under ASC 360, “Impairment or disposal of long-lived assets,” property and 
equipment is tested for impairment annually. As of December 31, 2021, no impairment was considered necessary. 

Variable Interest Entities 

On June 21, 2005, we formed Hallmark Statutory Trust I (“Trust I”), an unconsolidated trust subsidiary, for the sole purpose 
of issuing $30.0 million in trust preferred securities. Trust I used the proceeds from the sale of these securities and our initial 
capital contribution to purchase $30.9 million of subordinated debt securities from Hallmark. The debt securities are the 
sole assets of Trust I, and the payments under the debt securities are the sole revenues of Trust I. 

On August 23, 2007, we formed Hallmark Statutory Trust II (“Trust II”), an unconsolidated trust subsidiary, for the sole 
purpose of issuing $25.0 million in trust preferred securities. Trust II used the proceeds from the sale of these securities and 
our initial capital contribution to purchase $25.8 million of subordinated debt securities from Hallmark. The debt securities 
are the sole assets of Trust II, and the payments under the debt securities are the sole revenues of Trust II. 

We evaluate on an ongoing basis our investments in Trust I and Trust II (collectively, the “Trusts”) and we do not have 
variable interests in the Trusts. Therefore, the Trusts are not consolidated in our consolidated financial statements. 

F-12 

 
 
 
 
 
 
 
 
 
 
 
 
Losses and Loss Adjustment Expenses 

The liability for unpaid losses and LAE in the Consolidated Balance Sheets represents the Company’s estimate of the amount 
it expects to pay for the ultimate cost of all losses and LAE incurred that remain unpaid at the balance sheet date.  The 
liability is recorded on an undiscounted basis, except for the liability for unpaid losses and LAE assumed related to acquired 
companies which are initially recorded at fair value.  The process of estimating the liability for unpaid losses and LAE is a 
complex process that requires a high degree of judgment. 

The liability for unpaid losses and LAE represents the accumulation of individual case estimates for reported losses and 
LAE, and actuarially determined estimates for incurred but not reported losses and LAE.  The liability for unpaid losses and 
LAE is intended to include the ultimate net cost of all losses and LAE incurred but unpaid as of the balance sheet date.  The 
liability is stated net of anticipated deductibles, salvage and subrogation, and gross of reinsurance ceded.  The estimate of 
the unpaid losses and LAE liability is reviewed and updated on a regular, ongoing basis.  Although management believes 
the liability for losses and LAE is reasonable, the ultimate liability may be more or less than the current estimate. 

The estimation of ultimate liability for unpaid losses and LAE is a complex, imprecise and inherently uncertain process, 
and therefore involves a considerable degree of judgment and expertise.  The Company utilizes various actuarially-accepted 
reserving methodologies in deriving the continuum of expected outcomes and ultimately determining its estimated liability 
amount.  These methodologies utilize various inputs, including but not limited to written and earned premiums, paid and 
reported  losses  and  LAE,  expected  initial  loss  and  LAE  ratio,  which  is  the ratio  of  incurred  losses  and  LAE  to  earned 
premiums, and expected claim reporting and payout patterns (including company-specific and industry data).  The liability 
for unpaid loss and LAE does not represent an exact measurement of liability, but is an estimate that is not directly  or 
precisely quantifiable, particularly on a prospective basis, and is subject to a significant degree of variability over time.  In 
addition, the establishment of the liability for unpaid losses and LAE makes no provision for the broadening of coverage by 
legislative action or judicial interpretation or for the extraordinary future emergence of new types of losses not sufficiently 
represented in the Company’s historical experience or which cannot yet be quantified.  As a result, an integral component 
of estimating the liability for unpaid losses and LAE is the use of informed subjective estimates and judgments about the 
ultimate exposure to unpaid losses and LAE.  The effects of changes in the estimated liability are included in the results of 
operations in the period in which the estimates are revised. 

The Company allocates the applicable portion of the unpaid losses and LAE to amounts recoverable from reinsurers under 
reinsurance contracts and reports those amounts separately as assets on the consolidated balance sheets. 

Recognition of Premium Revenues 

Insurance premiums are earned pro rata over the terms of the policies.  Insurance policy fees are earned as of the effective 
date of the  policy.    Upon cancellation, any  unearned  premium is refunded to the  insured.    Insurance  premiums  written 
include gross policy fees of $6.1 million and $7.2 million for the years ended December 31, 2021 and 2020, respectively. 

Finance Charges 

We receive premium installment fees for each direct bill payment from policyholders. Installment fee income is classified 
as finance charges on the consolidated statement of operations and is recognized as the fee is invoiced. 

Agent Commissions 

We pay monthly commissions to agents based on written premium produced, but generally recognize the expense pro rata 
over the term of the policy. If the policy is cancelled prior to its expiration, the unearned portion of the agent commission 
is refundable to us. The unearned portion of commissions paid to agents is included in deferred policy acquisition costs. We 
annually pay a profit sharing commission to our independent agency force based upon the results of the business produced 
by each agent.  We estimate and accrue this liability to commission expense in the year the business is produced. 

Commission expense is classified as operating expenses in the consolidated statements of operations. 

F-13 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Income Taxes 

We  file  a  consolidated  federal  income  tax  return.  Income  taxes  are  accounted  for  under  the  asset  and  liability 
method.  Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between 
the financial statement carrying amounts of existing assets and liabilities and their respective tax bases and operating loss 
and tax-credit carryforwards.  Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to 
taxable income in the years in which those temporary differences are expected to be recovered or settled.  The effect on 
deferred tax assets and liabilities of a change in tax rates is recognized in income in the period that includes the enactment 
date. 

Deferred tax assets are recognized to the extent that there is sufficient positive evidence, as allowed under ASC 740, Income 
Taxes, to support the recoverability of those deferred tax assets.  The Company establishes a valuation allowance to the 
extent that there is insufficient evidence to support the recoverability of the deferred tax asset under ASC 740.  In making 
such  a  determination,  management  considers  all  available  positive  and  negative  evidence,  including  future  reversals  of 
existing  taxable  temporary  differences,  projected  future  taxable  income,  tax-planning  strategies,  and  results  of  recent 
operations.  If it is determined that the deferred tax assets would be realizable in the future in excess of their net recorded 
amount, an adjustment would be made to the deferred tax asset valuation allowance, which would reduce the provision for 
income taxes. 

ASC 740 also addresses how a company reports uncertain tax positions on its financial statements under a "more-likely-
than-not" recognition threshold (formerly known as FASB Interpretation No. 48, Accounting for Uncertainty in Income 
Taxes  or  FIN  48).  This  standard requires  specific  uncertain  tax  position  disclosures  in  the  annual  financial  statements, 
including  a  reconciliation  of  total  unrecognized  tax  benefits,  classification  of  income  tax-related  interest  and  penalties, 
identification of years that remain open to examination, and unrecognized tax benefits expected to significantly  change 
within 12 months of the reporting period. There were no uncertain tax positions at December 31, 2021. 

Earnings Per Share 

The computation of earnings per share is based upon the weighted average number of common shares outstanding during 
the period plus the effect of common shares potentially issuable (in periods in which they have a dilutive effect), primarily 
from stock options. (See Notes 11 and 13.) 

Adoption of New Accounting Pronouncements 

In December 2019, the FASB issued ASU No. 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income 
Taxes ("ASU No. 2019-12"). The update is intended to simplify the current rules regarding the accounting for income taxes 
and addresses several technical topics including accounting for franchise taxes, allocating income taxes between a loss in 
continuing operations and in other categories such as discontinued operations, reporting income taxes for legal entities that 
are not subject to income taxes, and interim accounting for enacted changes in tax laws. The new standard is effective for 
fiscal years beginning after December 15, 2020; however, early adoption is permitted. The Company early adopted the 
provisions  of  ASU  No.  2019-12  on  April  1,  2020,  which  did  not  have  a  material  impact  on  its  consolidated  financial 
statements and related disclosures. 

Recently Issued Accounting Pronouncements 

In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform ("ASU 2020-04"). ASU 2020-04 provides optional 
guidance for a limited period of time to ease potential accounting impact associated with transitioning away from reference 
rates that are expected to be discontinued, such as the London Interbank Offered Rate ("LIBOR"). The amendments in this 
ASU apply only to contracts, hedging relationships, and other transactions that reference LIBOR or another reference rate 
expected to be discontinued. The amendments in ASU 2020-04 can be adopted as of March 12, 2020 and  are  effective 
through December 31, 2022. We do not currently have any contracts that have been changed to a new reference rate and do 
not expect the adoption of this guidance to have a material effect on the Company’s results of operations, financials position 
or liquidity. 

F-14 

 
 
 
 
 
 
 
 
 
 
 
In June 2016, the FASB issued ASU 2016-13, “Measurement of Credit Losses on Financial Instruments” (Topic 326). ASU 
2016-13 requires organizations to estimate credit losses on certain types of financial instruments, including receivables and 
available-for-sale debt securities, by introducing an approach based on expected losses. The expected loss approach will 
require entities to incorporate considerations of historical information, current information and reasonable and supportable 
forecasts.  As  a  smaller  reporting  company,  ASU  2016-13  is  effective  for  fiscal years  of  the  Company  beginning  after 
December 15, 2022, including interim periods within those fiscal years.   ASU 2016-13 requires a modified retrospective 
transition method and early adoption is permitted. We are currently evaluating the impact that the adoption of this standard 
will have on our financial results and disclosures, but do not anticipate that any potential impact would be material.  

F-15 

 
 
 
2.  Investments: 

The cost or amortized cost and the estimated fair value of investments in debt and equity securities by category is as follows 
(in thousands): 

      Gross 
  Cost/Amortized   Unrealized   Unrealized  
      Gains 

      Losses 

      Gross 

Cost 

     Fair Value 

As of December 31, 2021 
U.S. Treasury securities and obligations of 
U.S. Government 
Corporate bonds 
Corporate bank loans 
Municipal bonds 
Mortgage-backed 

Total debt securities 
Total equity securities 

Total investments 

As of December 31, 2020 
U.S. Treasury securities and obligations of 
U.S. Government 
Corporate bonds 
Corporate bank loans 
Municipal bonds 
Mortgage-backed 

Total debt securities 
Total equity securities 

Total investments 

$

 63,098   $ 

 56   $ 

$

$

 103,515  
 81,570  
 38,162  
 1,830  
 288,175  
 42,120  

 2,115  
 84  
 372  
 29  
 2,656  
 9,355  

 330,295   $ 

 12,011   $ 

 179,259   $ 
 214,666  
 53,650  
 49,833  
 4,759  
 502,167  
 26,988  

 487   $ 

 5,086  
 3  
 756  
 114  
 6,446  
 5,648  

$

 529,155   $ 

 12,094   $ 

 62,984 
 (170)   $ 
 105,581 
 (49)  
 81,189 
 (465)  
 38,464 
 (70)  
 1,855 
 (4)  
 290,073 
 (758)  
 (2,780)  
 48,695 
 (3,538)   $   338,768 

 -   $   179,746 
 219,368 
 (384)  
 52,782 
 (871)  
 50,539 
 (50)  
 4,844 
 (29)  
 507,279 
 (1,334)  
 (3,248)  
 29,388 
 (4,582)   $   536,667 

The Company’s sources of net investment income are summarized as follows (in thousands): 

U.S. Treasury securities and obligations of U.S. Government 
Corporate bonds 
Corporate bank loans 
Municipal bonds 
Mortgage-backed 
Equity securities 
Cash and cash equivalents 

Investment expenses 
Investment income, net of expenses 

  Twelve Months Ended December 31, 

2021 

2020 

$

$

 578  
 4,371  
 1,427  
 1,713  
 80  
 2,404  
 13  
 10,586  
 (871) 
 9,715  

$ 

$ 

 885  
 7,223  
 1,688  
 2,347  
 192  
 1,369  
 —  
 13,704  
 (784) 
 12,920  

No investments in any entity or its affiliates exceeded 10% of stockholders’ equity at December 31, 2021 or 2020. 

F-16 

 
 
 
 
 
   
 
   
 
   
 
   
 
     
 
 
      
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
 
  
  
 
  
 
  
  
 
  
 
  
  
 
  
 
  
  
  
  
 
  
  
  
  
 
 
 
 
  
 
 
 
  
 
 
  
    
  
   
 
  
  
  
 
 
  
  
  
  
 
  
  
  
  
 
  
  
  
  
 
  
  
  
  
 
  
  
  
  
 
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
    
     
     
 
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
  
  
 
  
  
 
 
The Company’s sources of net investment gains (losses) on investments are summarized as follows (in thousands): 

U.S. Treasury securities and obligations of U.S. Government 
Corporate bonds 
Corporate bank loans 
Municipal bonds 
Mortgage-backed 
Equity securities 
Other investments 
Gain on investments 
Other-than-temporary impairments 
Unrealized gains (losses) on equity securities 
Unrealized gains on other investments 
Investment gains (losses), net 

Year Ended December 31,    

2021 

2020 

  $ 

  $ 

 —  
 494  
 124  
 (25) 
 —  
 5,453  
 —  
 6,046  
 —  
 4,176  
 —  
 10,222  

$ 

$ 

 (3) 
 959  
 40  
 1,397  
 —  
 3,472  
 (3,740) 
 2,125  
 (1,692) 
 (24,921) 
 1,594  
 (22,894) 

We realized gross gains on investments of $6.7 million and $22.8 million during the years ended December 31, 2021 and 
2020,  respectively,  of  which  $5.9  million  and  $21.0  million  were  from  the  sales  of  securities  during  the  years  ended 
December  31,  2021  and  2020,  respectively. We realized  gross  losses  on investments  of  $0.7  million and  $20.7  million 
during the years ended December 31, 2021 and 2020, respectively, of which $0.5 million and $20.2 million was from the 
sale of securities during the years ended December 31, 2021 and 2020, respectively. We recorded proceeds from the sale of 
investment securities of $23.1 million and $155.0 million during the years ended December 31, 2021 and 2020, respectively.  
Realized investment gains and losses are recognized in operations on the first in-first out method. 

The  following  schedules summarize the  gross  unrealized  losses  showing the length  of  time  that investments  have  been 
continuously in an unrealized loss position as of December 31, 2021 and December 31, 2020 (in thousands): 

12 months or less 

As of December 31, 2021 
  Longer than 12 months  

Total 

    Unrealized     

    Unrealized     

    Unrealized

    Fair Value      Losses 

    Fair Value     Losses 

    Fair Value     Losses 

 43,273   $ 

 —   $ 
 (49) 
 (288) 
 (12) 
 (4) 
 (353) 
 (2,070) 
 (2,423)  $  120,182   $ 

 2,245  
 59,019  
 4,359  
 10  
    108,906  
 11,276  

 (170)
 (49)
 (465)
 (70)
 (4)
 (758)
 (2,780)
 (3,538)

U.S. Treasury securities and 
obligations of U.S. Government 
Corporate bonds 
Corporate bank loans 
Municipal bonds 
Mortgage-backed 

Total debt securities 
Total equity securities 

Total investments 

  $ 

  $ 

 43,273   $ 
 -  
 42,256  
 3,321  
 -  
 88,850  
 6,221  
 95,071   $ 

 (170)  $ 
 -  
 (177) 
 (58) 
 -  
 (405) 
 (710) 
 (1,115)  $ 

 —   $ 

 2,245  
 16,763  
 1,038  
 10  
 20,056  
 5,055  

 25,111   $ 

F-17 

 
 
 
 
   
 
   
 
 
 
 
     
     
     
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
 
  
  
 
 
 
 
  
  
 
  
  
 
 
 
 
 
   
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
     
 
 
 
 
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
  
 
U.S. Treasury securities and 
obligations of U.S. Government 
Corporate bonds 
Corporate bank loans 
Municipal bonds 
Mortgage-backed 

Total debt securities 
Total equity securities 

Total investments 

12 months or less 

As of December 31, 2020 
  Longer than 12 months  

Total 

    Unrealized     

    Unrealized     

    Unrealized

    Fair Value      Losses 

    Fair Value     Losses 

    Fair Value     Losses 

  $ 

 —   $ 

 —   $ 

 —   $ 

 —   $ 

 —   $ 

 7,801  
 45,233  
 2,859  
 635  
 56,528  
 9,572  
 66,100   $ 

 (186) 
 (559) 
 (33) 
 (25) 
 (803) 
 (1,610) 
 (2,413)  $ 

 3,556  
 4,144  
 1,154  
 14  
 8,868  
 1,848  

 10,716   $ 

 (198) 
 (312) 
 (17) 
 (4) 
 (531) 
 (1,638) 
 (2,169)  $ 

 11,357  
 49,377  
 4,013  
 649  
 65,396  
 11,420  
 76,816   $ 

  $ 

 — 
 (384)
 (871)
 (50)
 (29)
 (1,334)
 (3,248)
 (4,582)

We held a total of 100 debt securities with an unrealized loss, of which 74 were in an unrealized loss position for less than 
one year and 26 were in an unrealized loss position for a period of one year or greater, as of December 31, 2021. We held a 
total of 81 debt securities with an unrealized loss, of which 64 were in an unrealized loss position for less than one year and 
17 were in an unrealized loss position for a period of one year or greater, as of December 31, 2020. We held a total of 14 
equity securities with an unrealized loss, of which ten were in an unrealized loss position for less than one year and four 
were in an unrealized loss position for a period of one year or greater, as of December 31, 2021. We held a total of 13 equity 
securities with an unrealized loss, of which six were in an unrealized loss position for less than one year and seven were in 
an unrealized loss position for a period of one year or greater, as of December 31, 2020. We consider these losses as a 
temporary decline in value as they are on securities that we do not intend to sell and do not believe we will be required to 
sell prior to recovery of our amortized cost basis. The gross unrealized losses on the debt security positions at December 31, 
2021 were due predominately to normal market and interest rate fluctuations and we see no other indications that the decline 
in values of these securities is other-than-temporary. 

Based on evidence gathered through our normal credit evaluation process, we presently expect that all debt securities held 
in our investment portfolio will be paid in accordance with their contractual terms. Nonetheless, it is at least reasonably 
possible that the performance of certain issuers of these debt securities will be worse than currently expected resulting in 
future write-downs within our portfolio of debt securities. 

We complete a detailed analysis each quarter to assess whether any decline in the fair value of any debt security below cost 
is deemed other-than-temporary. All debt securities with an unrealized loss are reviewed. We recognize an impairment loss 
when a debt security’s value declines below cost, adjusted for accretion, amortization and previous other-than-temporary 
impairments and it is determined that the decline is other-than-temporary.  We did not recognize an impairment loss during 
2021. We recognized $1.7 million of other-than-temporary impairment on debt securities during 2020.  

Debt Investments: We assess whether we intend to sell, or it is more likely than not that we will be required to sell, a fixed 
maturity investment before recovery of its amortized cost basis less any current period credit losses. For fixed maturity 
investments that are considered other-than-temporarily impaired and that we do not intend to sell and will not be required 
to sell, we separate the amount of the impairment into the amount that is credit related (credit loss component) and the 
amount  due  to  all other factors.  The  credit  loss  component is recognized in  earnings  and is the  difference  between  the 
investment’s amortized cost basis and the present value of its expected future cash flows. The remaining difference between 
the investment’s fair value and the present value of future expected cash flows is recognized in other comprehensive income.  
During 2021 we did not dispose of any previously impaired securities.  During 2020 we disposed of one previously impaired 
security and recognized no gain or loss on disposal. 

Equity Investments: Equity investments that are not consolidated or accounted for under the equity method of accounting 
are measured at fair value with changes in fair value recognized in net income each reporting period.  Equity securities with 
readily determinable fair values are not required to be evaluated for other-than-temporary-impairment. 

F-18 

 
 
 
   
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
     
 
 
 
 
 
  
  
  
  
 
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
 
 
 
 
 
The amortized cost and estimated fair value of debt securities at December 31, 2021 by contractual maturity are as follows. 
Expected maturities may differ from contractual maturities because certain borrowers may have the right to call or prepay 
obligations with or without penalties. 

Due in one year or less 
Due after one year through five years 
Due after five years through ten years 
Due after ten years 
Mortgage-backed 

    Amortized Cost    Fair Value 

(in thousands) 

$  105,045   $  106,047 
    109,195 
 64,926 
 8,050 
 1,855 
$  288,175   $  290,073 

 108,438  
 65,005  
 7,857  
 1,830  

We  have  certain  of  our  securities  pledged  for  the  benefit  of  various  state  insurance  departments  and  reinsurers.  These 
securities are included with our available-for-sale debt securities because we have the ability to trade these securities. We 
retain the interest earned on these securities. These securities had a carrying value of $30.0 million at December 31, 2021 
and a carrying value of $29.7 million at December 31, 2020. 

3.  Fair Value: 

ASC  820  defines  fair  value,  establishes  a  consistent  framework  for  measuring  fair  value  and  expands  disclosure 
requirements about fair value measurements. ASC 820, among other things, requires us to maximize the use of observable 
inputs and minimize the use of unobservable inputs when measuring fair value. In addition, ASC 820 precludes the use of 
block discounts when measuring the fair value of instruments traded in an active market, which were previously applied to 
large holdings of publicly traded equity securities. 

We  determine  the  fair  value  of  our  financial  instruments  based  on  the  fair  value  hierarchy  established  in  ASC  820.  In 
accordance with ASC 820, we utilize the following fair value hierarchy: 

  Level 1: quoted prices in active markets for identical assets; 

  Level 2: inputs to the valuation methodology include quoted prices for similar assets and liabilities in active markets, 
inputs  of  identical  assets  for  less  active  markets,  and inputs that are observable  for  the  asset or  liability,  either 
directly or indirectly, for substantially the full term of the instrument; and 

  Level 3: inputs to the valuation methodology that are unobservable for the asset or liability 

. 
This hierarchy requires the use of observable market data when available. 

Under ASC 820, we determine fair value based on the price that would be received for an asset or paid to transfer a liability 
in an orderly transaction between market participants on the measurement date. It is our  policy to maximize the  use of 
observable inputs and minimize the use of unobservable inputs when developing fair value measurements, in accordance 
with the fair value hierarchy described above. Fair value measurements for assets and liabilities where there exists limited 
or no observable market data are calculated based upon our pricing policy, the economic and competitive environment, the 
characteristics of the asset or liability and other factors as appropriate. These estimated fair values may not be realized upon 
actual sale or immediate settlement of the asset or liability. 

Where quoted prices are available on active exchanges for identical instruments, investment securities are classified within 
Level 1 of the valuation hierarchy. Level 1 investment securities include common and preferred stock. 

Level 2 investment securities include corporate bonds, corporate bank loans, municipal bonds, U.S. Treasury securities, 
other obligations of the U.S. Government and mortgage-backed securities for which quoted prices are not available on active 
exchanges for identical instruments. We use third party pricing services to determine fair values for each Level 2 investment 
security in all asset classes. Since quoted prices in active markets for identical assets are not available,  these  prices  are 
determined using observable market information such as quotes from less active markets and/or quoted prices of securities 

F-19 

 
 
 
 
 
 
   
 
 
 
 
 
  
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
with similar characteristics, among other things. We have reviewed the processes used by the pricing services and have 
determined that they result in fair values consistent with the requirements of ASC 820 for Level 2 investment securities. We 
have not adjusted any prices received from third party pricing services. There were no transfers between Level 1 and Level 
2 securities during 2021 or 2020. 

In cases where there is limited activity or less transparency around inputs to the valuation, investment securities are classified 
within  Level  3  of  the  valuation  hierarchy.  Level  3  investments  are  valued  based  on  the  best  available  data  in  order  to 
approximate fair value. This data may be internally developed and consider risk premiums that a market participant would 
require. Investment securities classified within Level 3 include other less liquid investment securities. 

The  following table  presents  for each of the fair  value  hierarchy levels,  our  assets that  are  measured  at fair  value  on  a 
recurring basis at December 31, 2021 and December 31, 2020 (in thousands). 

     Quoted Prices in       
  Active Markets for 

As of December 31, 2021 

Identical Assets    Other Observable  Unobservable   

(Level 1) 

     Inputs (Level 2)      Inputs (Level 3)      Total 

U.S. Treasury securities and obligations of 
U.S. Government 
Corporate bonds 
Corporate bank loans 
Municipal bonds 
Mortgage-backed 

Total debt securities 
Total equity securities 

Total investments 

  $ 

  $ 

 —   $ 
 —  
 —  
 —  
 —  
 —  
 48,695  
 48,695   $ 

 62,984   $ 

 105,234  
 81,189  
 38,464  
 1,855  
 289,726  
 —  
 289,726   $ 

 —   $  62,984 
   105,581 
 347  
 81,189 
 —  
 38,464 
 —  
 1,855 
 —  
   290,073 
 347  
 —  
 48,695 
 347   $ 338,768 

     Quoted Prices in       
  Active Markets for  

As of December 31, 2020 

Identical Assets    Other Observable  Unobservable   

(Level 1) 

     Inputs (Level 2)      Inputs (Level 3)     Total 

U.S. Treasury securities and obligations of 
U.S. Government 
Corporate bonds 
Corporate bank loans 
Municipal bonds 
Mortgage-backed 

Total debt securities 
Total equity securities 

Total investments 

  $ 

  $ 

 —   $ 
 —  
 —  
 —  
 —  
 —  
 29,388  
 29,388   $ 

 179,746   $ 
 219,020  
 52,782  
 50,539  
 4,844  
 506,931  
 —  
 506,931   $ 

 —   $ 179,746 
   219,368 
 348  
 52,782 
 —  
 50,539 
 —  
 4,844 
 —  
   507,279 
 348  
 —  
 29,388 
 348   $ 536,667 

Due to significant unobservable inputs into the valuation model for one corporate bond as of December 31, 2021 and 2020, 
we classified this investment as Level 3 in the fair value hierarchy. The corporate bond classified as level 3 in 2021 and 
2020 is a convertible senior note and its fair value was estimated by the sum of the bond value using an income approach 
discounting the scheduled interest and principal payments and the conversion feature utilizing a binomial lattice model. 

F-20 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
     
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
  
  
  
 
  
  
  
  
 
  
  
  
  
 
  
  
  
  
 
  
  
  
 
  
  
  
  
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
     
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
  
  
  
 
  
  
  
  
 
  
  
  
  
 
  
  
  
  
 
  
  
  
 
  
  
  
  
 
 
The following table summarizes the changes in fair value for all financial assets measured at fair value on a recurring basis 
using significant unobservable inputs (Level 3) during the year ended December 31, 2021 and 2020 (in thousands). 

Beginning balance as of January 1 
Sales 
Settlements 
Purchases 
Issuances 
Total realized/unrealized gains included in net income 
Net gain included in other comprehensive income 
Transfers into Level 3 
Transfers out of Level 3 
Ending balance as of December 31 

2021 

2020 

    $

  $

 348   $
 —  
 —  
 —  
 —  
 —  
 (1) 
 —  
 —  
 347   $

 339 
 — 
 — 
 — 
 — 
 — 
 9 
 — 
 — 
 348 

There were no transfers into or out of Level 3 during the years ended December 31, 2021 or 2020.  We account for transfers 
as they occur. 

4.  Acquisitions, Goodwill and Intangible Assets: 

Goodwill is tested for impairment at the reporting unit level (business unit or one level below a business unit) on an annual 
basis (October 1)  and between annual tests if an event occurs or circumstances change that would more likely than not 
reduce the fair value of a reporting unit below its carrying value. For purposes of evaluating goodwill for impairment, we 
have determined that our reporting units are the same as our business units except for the E&S Casualty and Aerospace & 
Programs business units for which reporting units are at the component level (“one level below”). Our consolidated balance 
sheet as of December 31, 2019 included goodwill of acquired businesses of $44.7 million that was assigned to our business 
units as follows: Commercial Accounts business unit - $2.1 million; Commercial Auto business units - $21.3 million; E&S 
Casualty business unit - $6.3 million (comprised of $2.6 million for the primary/excess liability and public entity component 
and $3.7 million for the E&S package component); Aerospace & Programs business unit- $9.7 million (comprised entirely 
of  the  general  aviation  component);  and  Specialty  Personal  Lines  business  unit -  $5.3  million.  This  amount  had  been 
recorded as a result of prior business acquisitions accounted for under the acquisition method of accounting. Under ASC 
350, “Intangibles- Goodwill and Other,” goodwill is tested for impairment annually.  In connection with our normal process 
for evaluating impairment triggering events, during the first quarter of 2020 we determined that a significant decline in  our 
market capitalization below our stockholders’ equity indicated the impairment of goodwill and indefinite-lived intangible 
assets included in our balance sheet.  As a result, we took a $44.7 million charge to goodwill and a $1.3 million charge to 
indefinite-lived intangible assets during the first quarter of 2020.  As a result, as of December 31, 2021 there was no goodwill 
or indefinite-lived intangibles reported on our consolidated balance sheets. 

F-21 

 
 
 
   
 
   
 
    
    
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
We have obtained various intangible assets from several acquisitions. The table below details the gross and net carrying 
amounts of these assets by major category (in thousands): 

Gross Carrying Amount: 
Customer/agent relationships 
Tradename 
Management agreement 
Non-compete & employment agreements 
Insurance licenses 
Total gross carrying amount 

Accumulated Amortization: 
Customer/agent relationships 
Tradename 
Management agreement 
Non-compete & employment agreements 
Total accumulated amortization 
Total net carrying amount 

December 31 

2021 

2020 

  $  32,177   $  32,177 
 3,440 
 3,232 
 4,235 
 — 
    43,084 

 3,440  
 3,232  
 4,235  
 —  
    43,084  

   (31,443) 
 (3,355) 
 (3,232) 
 (4,235) 
   (42,265) 

   (30,990)
 (3,305)
 (3,232)
 (4,235)
   (41,762)
 819   $  1,322 

  $

We amortize definite-lived intangible assets straight line over their respective lives. The estimated aggregate amortization 
expense for definite-lived intangible assets for the next five years is as follows (in thousands): 

2022 
2023 
2024 
2025 
2026 

      $ 
$ 
$ 
$ 
$ 

 501 
 318 
 — 
 — 
 — 

The weighted average amortization period for definite-lived intangible assets by major class is as follows: 

Tradename 
Customer/ agent relationships 
Management agreement 
Non-compete agreements 

      Years 

 15 
 15 
 4 
 5 

The aggregate weighted average period to amortize these assets is approximately 13 years. 

5.  Other Assets: 

The following table details our other assets as of December 31, 2021 and 2020 (in thousands): 

2021 

2020 

Profit sharing commission receivable 
Accrued investment income 
Investment in unconsolidated trust subsidiaries 
Fixed assets 
Right of use asset 
Other assets 

F-22 

  $ 

 467   $ 

 26 
 2,928 
 1,702 
 9,222 
   13,986 
 149 
  $  25,753   $  28,013 

 1,790  
 1,702  
 8,299  
   13,211  
 284  

 
 
 
   
 
   
 
 
 
    
    
    
    
 
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
 
  
   
  
  
 
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
 
 
 
 
 
 
   
 
   
 
    
    
 
  
  
 
  
  
 
  
  
 
 
  
  
 
 
 
6.  Reserves for Losses and Loss Adjustment Expenses:   

Activity in the consolidated reserves for unpaid losses and LAE is summarized as follows (in thousands): 

Balance at January 1 
Less reinsurance recoverable 
Net balance at January 1 

Incurred related to: 

Current year 
Retroactive loss portfolio transfer 
Prior years 
Total incurred 

Paid related to: 
Current year 
Retroactive loss portfolio transfer 
Prior years 

Total paid 

Net balance at December 31 

Plus reinsurance recoverable 

Balance at December 31 

2021 
$   789,768  
 357,200  
 432,568  

 269,204  
 —  
 6,040  
 275,244  

 101,475  
 —  
 177,571  
 279,046  

 428,766  
 387,915  
$   816,681  

2020 
$  620,355 
   274,275 
   346,080 

   326,919 
 21,700 
 58,288 
   406,907 

   113,312 
 21,700 
   185,407 
   320,419 

   432,568 
   357,200 
$  789,768 

The  $6.0  million  unfavorable  net  development  and  $58.3  million  unfavorable  net  development  in  prior  accident years 
recognized in 2021 and 2020, respectively, represent changes in our loss reserve estimates.  In 2021 and 2020, the aggregate 
loss reserve estimates for prior years were increased to reflect unfavorable loss development when the available information 
indicated  a  reasonable  likelihood  that  the  ultimate  losses  would  be  more  than  the  previous  estimates.  The  unfavorable 
prior year reserve development during the twelve months ended December 31, 2021 was primarily driven by our general 
liability  lines  within  our  E&S  Casualty  business  unit  and  our  Standard  Commercial  Segment,  as  well  as  our  personal 
automobile  liability line  in  our  Specialty  Personal Lines  business  unit.  The  unfavorable prior year  reserve development 
during  the  twelve months  ended  December 31,  2020  was  primarily  driven  by  the  continued  emergence  of  increased 
frequency and severity trends in our primary commercial automobile lines of business within our Commercial Auto business 
unit, which was representative of industry trends, as well as unfavorable development in our general liability lines within 
our E&S Casualty business unit and our Standard Commercial Segment, as well as our personal automobile liability line in 
our  Specialty  Personal  Lines  business  unit.    Generally,  changes  in  reserves  are  caused  by  variations  between  actual 
experience and previous expectations and by reduced emphasis on the Bornhuetter-Ferguson method due to the aging of the 
accident years. 

F-23 

 
 
 
 
 
  
 
   
 
     
     
 
 
  
 
  
 
 
 
 
 
 
  
   
  
  
 
  
 
 
 
 
  
  
 
  
 
 
 
 
 
 
  
   
  
  
 
  
 
 
 
 
  
 
  
 
 
 
 
 
 
  
 
  
 
 
 
The  impact  from  the  unfavorable  (favorable)  net  prior years’  loss  development  on  each  reporting  segment  is  presented 
below: 

Specialty Commercial Segment 
Standard Commercial Segment 
Personal Segment 
Corporate 
Total unfavorable net prior year development 

     2020 

December 31,  
2021 
 2,670   $ 45,808 
 3,357 
 (1,521) 
 9,123 
 4,891  
 — 
 —  
 6,040   $ 58,288 

$ 

$ 

The  following  describes  the  primary  factors  behind  each  segment’s  prior  accident year  loss  reserve  development  for 
the years ended December 31, 2021 and 2020: 

Year ended December 31, 2021: 

  Specialty Commercial Segment. Our Commercial Auto business unit experienced net favorable development in the 
2020 and 2019 accident years primarily in the commercial automobile liability line of business, partially offset by 
unfavorable development primarily in the commercial automobile line of business in the 2018 and prior accident 
years. Our E&S Casualty business unit experienced net unfavorable development primarily in our general liability 
line of business, in the 2019 and prior accident years, partially offset by favorable development in the 2020 accident 
year. We experienced net unfavorable development in our E&S Property and Aerospace & Programs business units, 
partially offset by net favorable development in our Professional Liability.  

  Standard Commercial Segment. Our Commercial Accounts business operating unit experienced net unfavorable 
development  in  the  2019,  2018,  2017  and  2014  and  prior  accident  years  primarily  in  the  general  liability  and 
commercial  auto  lines  of  business,  partially  offset  by  net  favorable  development  primarily  in  the  commercial 
property and commercial automobile liability lines of business in the 2020, 2016 and 2015 accident years and net 
unfavorable  development  primarily  in  the  2014  and  prior  accident  years  in  the  occupational  accident  line  of 
business. Our former Workers Compensation operating unit experienced net favorable development primarily in 
the 2014 and prior accident years.  

  Personal  Segment.  Net  unfavorable  development  in  our  Specialty  Personal  Lines  business  unit  was mostly 

attributable to the 2020 and prior accidents years. 

Year ended December 31, 2020: 

  Specialty Commercial Segment. Our Commercial Auto business unit experienced net unfavorable development in 
the 2018 and prior accident years primarily in the commercial automobile liability line of business, partially offset 
by favorable development primarily in the commercial automobile line of business in the 2019 accident year. Our 
E&S Casualty business unit experienced net unfavorable development primarily in our E&S package  insurance 
products in the 2018 and prior accident years, partially offset by favorable development in the 2019  accident year. 
We  experienced  net  favorable  development  in  our  E&S  Property  and  Aerospace  &  Programs  business  units, 
partially offset by net unfavorable development in our Professional Liability. 

  Standard Commercial Segment. Our Commercial Accounts business operating unit experienced net unfavorable 
development in the 2018 and prior accident years primarily in the general liability line of business, partially offset 
by net favorable development primarily in the commercial property and commercial automobile liability lines of 
business  in  the  2019  accident  year  and  net  favorable  development  primarily  in  the  2017  accident  year  in  the 
occupational accident line of business. Our former Workers Compensation operating unit experienced net favorable 
development primarily in the 2014 and prior accident years. 

  Personal  Segment.  Net  unfavorable  development  in  our  Specialty  Personal  Lines  business  unit  was mostly 
attributable to the 2018, 2016, 2014 and 2012 and prior accidents years, partially offset by favorable development 
in the 2017, 2015 and 2013 accident years. 

F-24 

 
 
 
 
 
 
   
 
 
 
 
 
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
Reserves for unpaid losses and LAE represent management’s  best estimate of our ultimate liabilities, based on currently 
known facts, current law, current technology and assumptions considered reasonable where facts are not known. Due to the 
significant uncertainties and related management judgments, there can be no assurance that future favorable or unfavorable 
loss development, which may be material, will not occur. 

Short-Duration Contract Disclosures 

ASU 2015-09, “Disclosures about Short-Duration Contracts (Topic 944)", requires insurers to make disclosures about their 
liability for unpaid claims and claim adjustment expenses for short-duration insurance contracts. These disclosures include 
tables  showing  incurred  and  paid  claims  development  information  (net  of  reinsurance  and  excluding  unallocated  loss 
adjustment expenses) which are disaggregated based on the characteristics of the insurance contracts that the insurer writes 
and  other  factors  specific  to  the  reporting  entity.  The  information  should  be  disclosed  by  accident year  for  the  number 
of years  claims  typically  remain  outstanding,  but  need  not  be  more  than  10 years,  including  a  reconciliation  of  the 
disaggregated information to the consolidated statement of financial position. We have evaluated the disaggregation criteria 
and concluded that the basis for our disaggregation of this information is the similar claim duration period of our primary 
lines of business (certain lines of business have short settlement periods versus long settlement periods). 

Reserves for Incurred But Not Reported (“IBNR”) Claims 

Reserves for IBNR claims are based on the estimated ultimate cost of settling claims, including the effects of inflation and 
other social and economic factors, using past experience adjusted for current trends and any other factors that would modify 
past experience. We use a variety of statistical and actuarial techniques to analyze current claims costs, including frequency 
and severity data and prevailing economic, social and legal factors. Each such method has its own set of assumptions and 
outputs, and each has strengths and weaknesses in different areas. Since no single estimation method is superior to another 
method in all situations, the methods and assumptions used to project loss reserves will vary by coverage and product. We 
use what we believe to be the most appropriate set of actuarial methods and assumptions for each product line grouping and 
coverage. While the loss projection methods may vary by product line and coverage, the general approach for calculating 
IBNR remains the same: ultimate losses are forecasted first, and that amount is reduced by the amount of cumulative paid 
claims and case reserves. Reserves established in prior years are adjusted as loss experience develops and new information 
becomes available.  Adjustments to previously estimated reserves are reflected in the results of  operations in the year in 
which they are made. 

As described above, various actuarial methods are utilized to determine the reserves for losses and LAE recorded in our 
consolidated balance sheets. Weightings of methods at a detailed level may change from evaluation to evaluation based on 
a number of observations, measures, and time elements. 

Methodology for Determining Cumulative Number of Reported Claims 

A claim file is created when the Company is notified of an actual demand for payment, notified of an event that may lead 
to a demand for payment or it is determined that a demand for payment could possibly lead to a future demand for payment 
on another coverage on the same policy or on another policy. The cumulative number of reported claims is predominately 
measured at the claim level for our Commercial Accounts, Aviation, Personal, Primary Commercial Auto Liability, and 
certain Programs lines of business and at a coverage level by occurrence for our other lines of business. The Company does 
not generate claim counts for ceded business. 

Incurred & Paid Claims Development Disclosures 

The following tables provide information about incurred and cumulative paid losses and allocated loss adjustment expenses 
(“ALAE”), net of reinsurance for our primary lines of business with similar claims duration periods. The incurred and paid 
losses by accident year information is presented for all lines of business with similar claim duration periods in the below 
tables. The following tables also include IBNR reserves plus expected development on reported claims and the cumulative 
number of reported claims as of December 31, 2021 ($ in thousands): 

F-25 

 
 
 
 
 
 
 
 
 
 
 
 
 
Commercial Auto Liability 

Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance 

Accident  
Year 

    2012 

    2013 

2014 

2015 

2016 

2017 

2018 

2019 

2020 

For the Years Ended December 31,  

Unaudited 

2012 
2013 
2014 
2015 
2016 
2017 
2018 
2019 
2020 
2021 

$  60,844   $ 69,628   $   68,225   $   71,515   $  73,153   $  75,464   $  75,657   $  76,333   $   75,907   $
       93,692       86,902       90,726       96,974      102,031      103,379      103,571      105,448     
        102,053       93,187       99,280      106,138      113,357      116,373      120,417     
       106,133      106,608      125,161      133,574      135,774      141,197     
       111,913      115,044      121,714      137,690      140,794     
       125,315      119,583      148,563      154,993     
       119,070      118,334      110,052     
       118,351      128,652     
       101,568     

  As of December 31,  
  Cumulative
  Number of 
  Reported 
IBNR    Claims 
2021 

    2021 

2021 
 (25)  
 75,910   $
 105,402     
 (147)  
 120,705       (1,742)  
 141,222     
 376  
 (217)  
 141,739     
 156,528       (1,301)  
 114,281       9,449  
 125,815      17,576  
 100,430      29,443  
 45,927      32,756  

 3,646 
 4,695 
 5,259 
 5,923 
 6,126 
 6,276 
 5,299 
 3,972 
 3,064 
 2,075 

Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance 

For the Years Ended December 31, 

Accident 
Year 

2012 

2013 

    2014 

2015 

Unaudited 
2016 

2017 

2018 

2019 

2020 

2021 

Total   $ 1,127,961     

   13,333  

   40,670  
   17,145  

   63,255  
   43,078  
   18,108  

   83,184  
   67,410  
   48,239  
   19,788  

  $ 12,859   $ 30,046   $  46,510   $ 59,883   $ 69,026   $ 72,907   $  75,190   $  75,039   $  75,893   $  75,763 
   105,194 
   121,964 
   139,681 
   135,247 
   141,545 
   101,502 
 78,955 
 37,308 
 1,663 
   Total   $ 938,823 
 1,069 
Liabilities for claims and claim adjustment expenses, net of reinsurance     $ 190,207 

   105,194  
   121,683  
   139,605  
   133,918  
   143,791  
 86,894  
 61,332  
 14,491  

   106,894  
   112,617  
   141,678  
   129,761  
   133,880  
 49,912  
 16,812  

   101,146  
   107,912  
   123,668  
   106,707  
 77,884  
 26,101  

All outstanding liabilities before 2012, net of reinsurance       

   93,554  
   88,823  
   95,056  
   53,398  
   22,578  

2012 
2013 
2014 
2015 
2016 
2017 
2018 
2019 
2020 
2021 

Casualty 

Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance 

Accident  
Year 

    2012 

    2013 

    2014 

    2015 

Unaudited 
    2016 

    2017 

    2018 

    2019 

    2020 

2021 

For the Years Ended December 31,  

  As of December 31,  
  Cumulative
  Number of 
  Reported 
Claims 
2021 

    2021 

IBNR   

2012 
2013 
2014 
2015 
2016 
2017 
2018 
2019 
2020 
2021 

$ 13,020   $ 11,301   $ 13,098   $ 12,230   $ 13,330   $ 12,390   $ 11,852   $ 12,944   $ 13,400   $  13,145   $  (454) 
 (502) 
 13,370     
 (524) 
 12,989     
 18,542     
 157  
 16,819       (1,083) 
 21,362       1,113  
 23,055       (5,305) 
 47,496       3,220  
 60,706      16,107  
 54,385      26,649  

       13,379      12,002      12,384      12,792      12,874      12,205      13,330      13,274     
       15,590      14,007      12,034      11,663      11,676      13,167      13,140     
       17,362      16,746      15,046      15,266      15,945      16,931     
       16,039      16,513      16,927      18,625      17,508     
       17,845      15,751      20,360      18,023     
       23,056      24,590      23,856     
       34,610      43,426     
       62,464     

 752 
 810 
 950 
 1,033 
 1,061 
 1,656 
 2,251 
 2,938 
 7,503 
 6,195 

       Total   $ 281,868     

F-26 

 
 
 
     
     
     
     
     
     
     
     
     
     
     
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
 
   
   
   
   
   
   
   
   
   
    
    
      
    
      
       
    
      
       
      
    
      
       
      
      
    
      
       
      
      
      
    
      
       
      
      
      
      
    
      
       
      
      
      
      
      
    
      
       
      
      
      
      
      
      
      
 
    
      
       
      
      
      
      
      
      
     
  
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
   
   
   
   
   
   
   
   
   
 
  
   
 
  
   
  
   
 
  
   
  
   
  
   
 
  
   
  
   
  
   
  
   
 
  
   
  
   
  
   
  
   
  
   
  
 
  
   
  
   
  
   
  
   
  
   
  
   
  
  
  
 
  
   
  
   
  
   
  
   
  
   
  
   
  
   
  
  
  
 
  
   
  
   
  
   
  
   
  
   
  
   
  
   
  
 
  
  
 
  
   
  
   
  
   
  
   
  
   
  
   
  
   
  
   
  
 
  
 
 
  
   
  
   
  
   
  
   
  
   
  
   
  
   
  
   
 
 
  
   
  
   
  
   
  
 
 
  
   
  
 
 
 
 
 
  
 
 
 
 
 
   
     
     
     
     
     
     
     
     
     
     
   
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
 
   
   
 
  
 
  
      
 
  
      
      
 
  
      
      
      
 
  
      
      
      
      
 
  
      
      
      
      
      
 
  
      
      
      
      
      
      
 
  
      
      
      
      
      
      
      
 
  
      
      
      
      
      
      
      
      
      
 
 
  
      
      
      
      
      
      
      
    
  
 
 
 
   
   
   
   
   
   
   
   
   
   
 
 
Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance 

For the Years Ended December 31, 

2012 
 1,337   $ 

  $ 

2013 
 2,666   $ 
 1,331  

Accident 
Year 

2012 
2013 
2014 
2015 
2016 
2017 
2018 
2019 
2020 
2021 

Commercial Accounts 

2014 
 6,096   $ 
 3,190  
 1,829  

Unaudited 
2016 

2021 

2018 

2020 

2019 

2017 

 9,212  
 5,499  
 4,133  
 1,753  

    11,134  
 8,075  
 8,258  
 5,672  
 2,900  

2015 
 8,037   $   10,255   $   10,938   $   11,357   $   12,572   $   12,725   $   13,038  
 12,972  
 5,461  
 13,189  
 4,196  
 16,573  
 1,420  
 17,848  
 19,633  
 22,898  
 32,705  
 24,029  
 6,892  
   Total   $  179,778  
 1,910  
Liabilities for claims and claim adjustment expenses, net of reinsurance     $  104,001  

    12,255  
    12,365  
    16,158  
    16,442  
    11,268  
 8,027  
 2,526  

 12,478  
 13,003  
 15,729  
 17,111  
 16,264  
 15,363  
 17,177  
 6,176  

    11,866  
 11,327  
    13,553  
    11,269  
 5,884  
 2,708  

All outstanding liabilities before 2012, net of reinsurance       

  As of December 31,  
  Cumulative
  Number of 
  Reported 
Claims 
2021 

IBNR   

Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance 

For the Years Ended December 31,  

Accident  
Year 

2012 
2013 
2014 
2015 
2016 
2017 
2018 
2019 
2020 
2021 

Unaudited 
    2016 

    2013 

    2014 

    2015 

    2017 

    2018 

    2019 

    2012 
  $ 47,194   $ 48,085   $ 44,625   $ 42,632   $ 41,451   $ 40,350   $ 38,669   $ 38,669   $ 39,462   $  39,626   $
 208  
 40,562     
       46,413      47,385      46,990      43,917      42,822      39,567      40,211      40,141     
 178  
 42,645     
       46,280      46,470      43,806      43,806      43,673      42,463      42,503     
 201  
 38,677     
       40,966      42,580      41,429      38,385      39,287      39,206     
 512  
 795  
 43,883     
       43,327      43,449      41,983      43,111      45,267     
 45,815       1,259  
       40,943      42,704      43,579      44,732     
 47,007       2,920  
       42,898      41,290      44,590     
 36,044       2,867  
       37,984      34,616     
 35,879       8,597  
       40,356     
 46,529      21,462  

    2021 

    2020 

2021 

 2,712 
 2,809 
 2,742 
 2,579 
 2,548 
 2,745 
 2,606 
 2,754 
 2,793 
 2,539 

       Total   $ 416,667     

Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance 

For the Years Ended December 31, 

Accident 
Year 

2012 

2013 

2014 

2015 

Unaudited 
2016 

2017 

2018 

2019 

2020 

2021 

2012 
2013 
2014 
2015 
2016 
2017 
2018 
2019 
2020 
2021 

    19,386  

    29,586  
    21,322  

    33,927  
    31,150  
    16,557  

  $   22,264   $   30,096   $   32,378   $   34,597   $   35,943   $   37,808   $   38,044   $   38,211   $   38,518   $   39,108  
 40,210  
 41,863  
 37,886  
 42,819  
 42,707  
 40,163  
 30,407  
 23,914  
 18,695  
   Total   $  357,772  

    39,329  
    41,162  
    35,611  
    39,417  
    36,650  
    29,381  
    17,490  

 39,560  
 41,658  
 37,135  
 40,828  
 41,631  
 33,546  
 26,233  
 13,942  

    38,892  
    39,185  
    35,238  
    35,035  
    28,813  
    19,233  

    37,947  
    36,775  
    30,974  
    29,456  
    16,644  

    36,225  
    33,544  
    28,501  
    19,776  

 1,616    
Liabilities for claims and claim adjustment expenses, net of reinsurance     $   60,511    

All outstanding liabilities before 2012, net of reinsurance       

F-27 

 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
   
   
   
   
 
 
  
   
  
  
  
  
  
  
 
  
   
  
   
  
  
  
  
 
  
  
 
  
   
  
   
  
   
  
  
  
  
  
 
  
   
  
   
  
   
  
   
  
  
  
  
 
  
   
  
   
  
   
  
   
  
   
  
  
  
  
 
  
   
  
   
  
   
  
   
  
   
  
    
  
  
  
  
 
  
   
  
   
  
   
  
   
  
   
  
    
  
   
  
  
  
 
  
   
  
   
  
   
  
   
  
   
  
    
  
   
  
   
  
  
 
  
   
  
   
  
   
  
   
  
   
  
    
  
   
  
   
  
   
  
 
 
  
   
  
   
  
   
  
   
  
   
  
    
  
   
  
   
 
 
  
   
  
   
  
   
  
 
 
  
   
  
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
   
     
     
     
     
     
     
     
     
     
     
   
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
 
   
   
 
  
 
  
      
 
  
      
      
 
  
      
      
      
 
  
      
      
      
      
 
  
      
      
      
      
      
 
  
      
      
      
      
      
      
 
  
      
      
      
      
      
      
      
 
  
      
      
      
      
      
      
      
      
      
 
 
  
      
      
      
      
      
      
      
    
  
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
  
 
 
  
 
 
 
 
  
   
   
   
   
   
   
   
   
   
   
  
 
  
   
  
  
 
  
   
  
   
  
  
 
  
   
  
   
  
   
  
  
 
  
   
  
   
  
   
  
   
  
  
 
  
   
  
   
  
   
  
   
  
   
  
  
 
  
   
  
   
  
   
  
   
  
   
  
   
  
  
 
  
   
  
   
  
   
  
   
  
   
  
   
  
   
  
  
 
  
   
  
   
  
   
  
   
  
   
  
   
  
   
  
   
  
  
 
  
   
  
   
  
   
  
   
  
   
  
   
  
   
  
   
  
   
  
 
 
  
   
  
   
  
   
  
   
  
   
  
   
  
   
  
   
 
 
  
   
  
   
  
   
  
 
 
  
   
  
 
 
 
 
 
Aviation  

Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance 

For the Years Ended December 31, 

Accident  
Year 

2012 
2013 
2014 
2015 
2016 
2017 
2018 
2019 
2020 
2021 

    2012 
  $ 10,988   $ 10,738   $ 10,353   $ 10,336   $ 10,024   $ 10,021   $  9,941   $  9,941   $  9,446   $ 10,040   $

    2018 

    2015 

    2020 

    2019 

    2017 

    2021 

    2014 

    2013 

Unaudited 
    2016 

       10,236  

   11,304  
    3,179  

   10,295  
    3,654  
    1,870  

    9,563  
    3,627  
    1,709  
    2,330  

   10,057  
    3,558  
    1,643  
    2,241  
    2,325  

   10,649  
    3,566  
    1,631  
    2,119  
    2,082  
    2,382  

   10,252  
    3,567  
    1,630  
    2,219  
    2,079  
    1,990  
    5,246  

   10,297  
    3,567  
    1,635  
    2,220  
    2,178  
    2,565  
    4,525  
    3,487  

   10,254  
    3,567  
    1,635  
    2,082  
    2,150  
    2,446  
    3,580  
    1,198  
    3,562  
   Total   $ 40,514  

Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance 

For the Years Ended December 31, 

2012 
 5,641   $ 

  $ 

2013 
 8,486   $ 
 6,537  

Accident 
Year 

2012 
2013 
2014 
2015 
2016 
2017 
2018 
2019 
2020 
2021 

Runoff 

2015 

2014 
 9,672   $   10,049   $   10,041   $   10,041   $   10,041   $ 
 9,493  
 2,779  

2018 

2017 

2019 
 9,941   $ 

Unaudited 
2016 

 9,584  
 3,105  
 958  

 9,356  
 3,259  
 1,405  
 1,469  

 9,944  
 3,327  
 1,520  
 1,907  
 1,260  

    10,456  
 3,565  
 1,601  
 1,918  
 1,837  
 1,716  

    10,242  
 3,567  
 1,630  
 2,082  
 2,021  
 2,237  
 2,911  

All outstanding liabilities before 2012, net of reinsurance  

Liabilities for claims and claim adjustment expenses, net of reinsurance     $ 

Accident  
Year 

2012 
2013 
2014 
2015 
2016 
2017 
2018 
2019 
2020 
2021 

Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance 

For the Years Ended December 31,  

Unaudited 

    2012 
  $  4,804   $  4,469   $  3,597   $  3,358   $  2,821   $  2,636   $  2,752   $  2,752   $  2,773   $  2,773   $ 

    2021 

    2020 

    2017 

    2018 

    2014 

    2019 

    2016 

    2015 

    2013 

    9,069  

   10,143  
    9,208  

    9,713  
    9,338  
    8,605  

    9,257  
    9,762  
    7,277  
    3,553  

    9,257  
   10,076  
    8,624  
    4,733  
 450  

    9,472  
   10,452  
    8,892  
    4,365  
 465  
 —  

    9,486  
   10,463  
    8,420  
    4,416  
 415  
 —  
 —  

    9,483  
   10,292  
    8,526  
    4,425  
 403  
 —  
 —  
 —  

    9,470  
   10,127  
    8,508  
    4,425  
 368  
 —  
 —  
 —  
 —  
   Total   $ 35,671  

F-28 

  As of December 31, 
  Cumulative
  Number of 
  Reported 
Claims 
2021 

IBNR   
    2021     

 —  
 —  
 —  
 —  
 —  
 —  
 31  
 70  
 246  
    1,866  

 229 
 231 
 201 
 198 
 292 
 320 
 338 
 305 
 289 
 194 

2021 

2020 
 9,446   $   10,040  
    10,239  
 10,281  
 3,567  
 3,567  
 1,633  
 1,634  
 2,082  
 2,216  
 2,149  
 2,054  
 2,282  
 2,368  
 3,139  
 3,787  
 693  
 2,120  
 1,414  
   Total   $   37,238  
 —  
 3,276  

  As of December 31,  
  Cumulative
  Number of 
  Reported 
Claims 
2021 

    2021 

IBNR   

 91  
 237  
 431  
 164  
 —  
 10  
 —  
 —  
 —  
 —  

 714 
 1,337 
 1,027 
 822 
 462 
 66 
 — 
 — 
 — 
 — 

 
 
 
 
   
     
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
      
   
  
 
  
      
   
  
   
  
 
  
      
   
  
   
  
   
  
 
  
      
   
  
   
  
   
  
   
  
 
  
      
   
  
   
  
   
  
   
  
   
  
 
  
      
   
  
   
  
   
  
   
  
   
  
   
  
 
  
      
   
  
   
  
   
  
   
  
   
  
   
  
 
  
 
  
      
   
  
   
  
   
  
   
  
   
  
   
  
   
  
 
 
 
  
      
   
  
   
  
   
  
   
  
   
  
   
  
   
  
    
  
 
 
   
     
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
   
   
   
   
 
 
  
   
  
  
  
  
  
  
 
  
   
  
 
  
  
  
  
  
  
  
  
 
  
   
  
   
  
 
  
  
  
  
  
  
  
 
  
   
  
   
  
   
  
 
  
  
  
  
  
  
 
  
   
  
   
  
   
  
   
  
 
  
  
  
  
  
 
  
   
  
   
  
   
  
   
  
   
  
 
  
  
  
  
 
  
   
  
   
  
   
  
   
  
   
  
   
  
 
  
  
  
 
  
   
  
   
  
   
  
   
  
   
  
   
  
   
  
 
  
  
 
  
   
  
   
  
   
  
   
  
   
  
   
  
   
  
   
  
 
  
 
 
  
   
  
   
  
   
  
   
  
   
  
   
  
   
  
   
 
 
  
   
  
   
  
   
  
  
 
 
  
   
  
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
  
   
  
 
  
   
  
   
  
 
  
   
  
   
  
   
  
 
  
   
  
   
  
   
  
   
  
 
  
   
  
   
  
   
  
   
  
   
  
  
  
  
  
  
 
  
   
  
   
  
   
  
   
  
   
  
   
  
  
  
  
  
 
  
   
  
   
  
   
  
   
  
   
  
   
  
   
  
  
  
  
 
  
   
  
   
  
   
  
   
  
   
  
   
  
   
  
   
  
  
  
 
  
   
  
   
  
   
  
   
  
   
  
   
  
   
  
   
  
   
  
  
 
 
  
   
  
   
  
   
  
   
  
   
  
   
  
   
  
   
  
     
  
 
Accident 
Year 

2012 
2013 
2014 
2015 
2016 
2017 
2018 
2019 
2020 
2021 

Programs 

Accident   
Year 

2012 
2013 
2014 
2015 
2016 
2017 
2018 
2019 
2020 
2021 

Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance 

For the Years Ended December 31, 

2012 
 1,181   $ 

  $ 

2013 
 2,107   $ 
 3,737  

2014 
 2,411   $ 
 6,825  
 2,933  

2015 
 2,594   $ 
 7,882  
 5,972  
 2,528  

Unaudited 
2016 
 2,583   $ 
 8,350  
 7,970  
 5,744  
 1,732  

2017 
 2,600   $ 
 8,809  
 9,004  
 7,328  
 2,550  
 111  

2018 
 2,602   $ 
 8,961  
 9,210  
 8,049  
 3,743  
 171  
 —  

2019 
 2,675   $ 
 9,010  
 9,323  
 8,495  
 4,418  
 203  
 —  
 —  

2020 
 2,675   $ 
 9,050  
 9,487  
 8,512  
 4,425  
 282  
 —  
 —  
 —  

2021 
 2,675 
 9,070 
 9,571 
 8,542 
 4,425 
 358 
 — 
 — 
 — 
 — 
   Total   $   34,641 
 723 
 1,753 

  As of December 31, 
  Cumulative
  Number of 
  Reported 
Claims 
2021 

    2021 

IBNR   

 —  
 —  
 —  
 —  
 —  
 7  
 42  
 673  
 848  
    3,322  

 3 
 2 
 5 
 2 
 1 
 66 
 795 
 1,060 
 880 
 593 

All outstanding liabilities before 2012, net of reinsurance       
Liabilities for claims and claim adjustment expenses, net of reinsurance     $ 

Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance 

For the Years Ended December 31, 

    2012 
  $  3,001   $  2,045   $  2,045   $  3,885   $  2,045   $  2,045   $  2,045   $  2,045   $  2,045   $   2,045   $ 

    2020 

    2014 

    2018 

    2015 

    2013 

    2019 

    2017 

2021 

Unaudited 
    2016 

    1,595  

    2,543  
    1,623  

    1,561  
 666  
    1,683  

    2,076  
    2,039  
    1,629  
 478  

    2,302  
    1,575  
 752  
    1,200  
 955  

    2,302  
    1,575  
 752  
    1,178  
    1,775  
    3,598  

    2,302  
    1,575  
 752  
    1,178  
    1,801  
    4,368  
    5,407  

    2,302  
    1,575  
 752  
    1,178  
    1,982  
    4,222  
    9,150  
    6,737  

 2,302  
 1,575  
 752  
 1,178  
 1,982  
 4,222  
 9,078  
 7,107  
 7,620  
   Total   $  37,861  

Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance 

For the Years Ended December 31, 

2012 
 2,045   $ 

  $ 

2013 
 2,045   $ 
 1,489     

2014 
 2,045   $ 
 1,561     
 758     

2015 

 2,045   $ 
 1,561  
 1,502  
 1,515  

Unaudited 
2016 

 2,045   $ 
 2,076  
 1,575  
 1,629  
 1,139  

Accident 
Year 

2012 
2013 
2014 
2015 
2016 
2017 
2018 
2019 
2020 
2021 

2017 

2018 

2019 

2020 

2021 

 2,045   $ 
 2,302  
 1,575  
 752  
 1,139  
 36  

 2,045   $ 
 2,302  
 1,575  
 752  
 1,178  
 1,556  
 911  

 2,045   $ 
 2,302  
 1,575  
 752  
 1,178  
 1,551  
 1,290  
 4,501  

 2,045   $ 
 2,302     
 1,575     
 752     
 1,178     
 1,967     
 3,778     
 7,794     
 2,908     

 2,045  
 2,302  
 1,575  
 752  
 1,178  
 1,967  
 4,030  
 8,174  
 5,563  
 2,867  
 30,453  
 —  
 7,408  

Total   $ 
All outstanding liabilities before 2012, net of reinsurance     
Liabilities for claims and claim adjustment expenses, net of reinsurance    $ 

F-29 

 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
   
   
   
   
   
   
   
   
   
   
 
  
   
  
  
  
  
  
  
  
  
  
 
  
   
  
   
  
  
  
  
  
  
  
  
 
  
   
  
   
  
   
  
  
  
  
  
  
  
 
  
   
  
   
  
   
  
   
  
  
  
  
  
  
 
  
   
  
   
  
   
  
   
  
   
  
  
  
  
  
 
  
   
  
   
  
   
  
   
  
   
  
    
  
  
  
  
 
  
   
  
   
  
   
  
   
  
   
  
    
  
   
  
  
  
 
  
   
  
   
  
   
  
   
  
   
  
    
  
   
  
   
  
  
 
  
   
  
   
  
   
  
   
  
   
  
    
  
   
  
   
  
   
  
 
 
  
   
  
   
  
   
  
   
  
   
  
    
  
   
  
   
 
 
  
   
  
   
  
   
  
 
 
  
   
  
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
  
   
  
  
 
  
   
  
   
  
  
  
 
  
   
  
   
  
   
  
  
  
  
  
  
 
  
   
  
   
  
   
  
    
  
  
  
 
  
   
  
   
  
   
  
    
  
   
  
  
  
 
  
   
  
   
  
   
  
    
  
   
  
   
  
  
 
  
   
  
   
  
   
  
    
  
   
  
   
  
    
  
  
 
  
   
  
   
  
   
  
    
  
   
  
   
  
    
  
 
  
  
 
  
   
  
   
  
   
  
    
  
   
  
   
  
    
  
   
  
  
  
 
 
  
   
  
   
  
   
  
    
  
   
  
   
  
    
  
   
  
    
  
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
     
     
     
     
 
   
 
   
 
   
 
   
 
   
     
 
 
 
 
 
 
   
 
 
   
   
   
   
   
   
   
   
   
   
 
    
      
  
  
  
  
  
    
      
    
  
  
  
  
  
    
      
      
    
  
  
  
  
  
    
      
      
      
 
  
  
  
  
  
    
      
      
      
   
  
  
  
  
  
  
    
      
      
      
   
  
    
  
 
  
  
  
    
      
      
      
   
  
    
  
   
  
  
  
  
    
      
      
      
   
  
    
  
   
  
    
  
  
  
    
      
      
      
   
  
    
  
   
  
    
  
    
  
    
 
    
      
      
      
   
  
    
  
   
  
    
  
    
  
 
    
      
      
      
 
    
      
 
     
     
     
     
 
   
 
   
 
   
 
   
 
   
     
 
Personal Segment 

Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance 

For the Years Ended December 31, 

Accident  
Year 

2012 
2013 
2014 
2015 
2016 
2017 
2018 
2019 
2020 
2021 

    2012 
  $ 58,604   $ 73,795   $ 70,552   $ 71,513   $ 72,042   $ 72,037   $ 72,076   $ 72,100   $ 72,123   $  72,128   $

    2020 

    2018 

    2019 

    2017 

    2015 

    2014 

    2013 

2021 

Unaudited 
    2016 

       55,706      59,132      60,100      60,211      60,379      60,328      60,310      60,286  
        5,452       5,340       6,243       6,699       6,504       6,518       6,578  
       23,104      25,682      25,307      25,136      25,102      25,185  
       32,260      32,893      32,728      32,803      33,042  
       23,342      21,968      21,926      22,547  
       18,334      18,353      19,972  
       56,009      63,722  
     47,938  

    60,299  
 6,580  
    25,194  
    33,193  
    22,768  
    20,139  
    64,677  
    50,820  
    45,295  
       Total   $ 401,093  

IBNR   
    2021     

  As of December 31, 
  Cumulative
  Number of 
  Reported 
Claims 
2021 
 23,940 
 23,472 
 19,293 
 23,376 
 23,759 
 16,818 
 15,332 
 25,728 
 18,429 
 14,671 

 —  
 —  
 —  
 —  
 —  
 —  
 18  
 (770) 
 404  
    7,690  

Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance 

For the Years Ended December 31, 

Accident 
Year 

2012 

2013 

2014 

2015 

Unaudited 
2016 

2017 

2018 

2019 

2020 

2021 

    45,901  

    54,514  
 2,515  

    58,047  
 4,418  
    11,570  

  $   37,860   $   64,278   $   68,849   $   70,807   $   71,995   $   72,055   $   72,094   $   72,124   $   72,138   $   72,146  
 60,291  
 6,585  
 25,191  
 33,141  
 22,762  
 19,983  
 64,885  
 48,281  
 30,435  
   Total   $  383,700  
 —  

    60,279  
 6,580  
    25,098  
    32,777  
    21,972  
    18,009  
    41,524  

 60,279  
 6,583  
 25,169  
 32,991  
 22,488  
 19,628  
 60,870  
 32,746  

    60,297  
 6,566  
    25,243  
    32,260  
    21,061  
    11,137  

    60,277  
 6,428  
    24,262  
    30,646  
    15,776  

    59,775  
 5,631  
    22,281  
    21,669  

All outstanding liabilities before 2012, net of reinsurance  
Liabilities for claims and claim adjustment expenses, net of reinsurance     $   17,393    

2012 
2013 
2014 
2015 
2016 
2017 
2018 
2019 
2020 
2021 

Property 

Accident  
Year 

2012 
2013 
2014 
2015 
2016 
2017 
2018 
2019 
2020 
2021 

Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance 

For the Years Ended December 31, 

    2012 
  $ 18,518   $ 17,541   $ 18,119   $ 17,743   $ 17,768   $ 18,005   $ 17,974   $ 17,963   $ 17,963   $  17,963   $

    2020 

    2018 

    2019 

    2017 

    2015 

    2014 

    2013 

2021 

Unaudited 
    2016 

       21,644      22,363      22,264      22,578      22,914      22,936      22,935      22,935  
       22,551      21,950      21,862      21,793      21,852      21,876      21,932  
       20,256      19,919      20,014      20,091      20,202      20,107  
       20,734      22,838      22,632      22,789      22,781  
       24,182      23,003      24,490      24,287  
       22,822      18,694      19,611  
       20,214      20,984  
     41,487  

    22,935  
    21,932  
    20,107  
    22,786  
    24,369  
    19,680  
    20,924  
    38,472  
    34,626  
       Total   $ 243,794  

F-30 

  As of December 31, 
  Cumulative
  Number of 
  Reported 
Claims 
2021 

IBNR   
    2021     

 —  
 —  
 —  
 —  
 —  
 —  
 (98) 
 (23) 
    1,359  
    9,692  

 1,629 
 1,893 
 2,037 
 1,993 
 2,031 
 2,009 
 1,078 
 1,239 
 1,518 
 1,265 

 
 
 
 
 
 
 
 
   
     
     
     
     
     
     
     
     
 
   
 
   
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
  
  
 
  
      
  
  
 
  
      
      
  
 
  
      
      
      
  
 
  
      
      
      
      
  
 
  
      
      
      
      
      
  
 
  
      
      
      
      
      
      
  
 
  
      
      
      
      
      
      
      
  
 
  
      
      
      
      
      
      
      
      
 
 
 
  
      
      
      
      
      
      
      
  
    
  
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
  
 
 
  
 
 
 
 
  
   
   
   
   
   
   
   
   
   
   
  
 
  
   
  
  
 
  
   
    
 
  
  
  
  
  
  
  
  
 
  
   
  
   
    
 
  
  
 
  
   
  
   
  
   
    
 
  
  
 
  
   
  
   
  
   
  
   
    
 
  
  
 
  
   
  
   
  
   
  
   
  
   
    
 
  
  
 
  
   
  
   
  
   
  
   
  
   
  
   
  
   
  
  
 
  
   
  
   
  
   
  
   
  
   
  
   
    
 
    
 
  
  
 
  
   
  
   
  
   
  
   
  
   
  
   
  
   
    
 
    
 
  
 
 
  
   
  
   
  
   
  
   
  
   
  
   
  
   
  
   
 
 
  
   
  
   
  
   
  
  
 
 
  
   
  
 
 
 
 
 
   
     
     
     
     
     
     
     
     
 
   
 
   
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
  
  
 
  
      
  
 
  
      
      
  
 
  
      
      
      
  
 
  
      
      
      
      
  
 
  
      
      
      
      
      
  
 
  
      
      
      
      
      
      
  
 
  
      
      
      
      
      
      
      
 
  
      
      
      
      
      
      
      
      
 
 
 
  
      
      
      
      
      
      
      
  
 
Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance 

For the Years Ended December 31, 

Accident 
Year 

2012 

2013 

2014 

2015 

Unaudited 
2016 

2017 

2018 

2019 

2020 

2021 

2012 
2013 
2014 
2015 
2016 
2017 
2018 
2019 
2020 
2021 

    17,785  

    21,452  
    19,586  

    21,864  
    21,749  
    17,513  

    22,197  
    21,778  
    19,500  
    17,248  

  $   15,773   $   17,679   $   17,743   $   17,666   $   17,693   $   17,978   $   17,974   $   17,963   $   17,963   $   17,963  
 22,933  
 22,000  
 19,960  
 22,786  
 24,187  
 19,006  
 19,658  
 29,003  
 12,790  
   Total   $  210,286  
 —  
All outstanding liabilities before 2012, net of reinsurance  
Liabilities for claims and claim adjustment expenses, net of reinsurance     $   33,508  

    22,935  
    21,955  
    19,953  
    22,789  
    23,821  
    16,914  
    11,344  

 22,935  
 22,013  
 19,965  
 22,781  
 24,179  
 18,138  
 18,895  
 18,215  

    22,936  
    21,911  
    20,134  
    22,613  
    22,059  
    10,923  

    22,826  
    21,849  
    19,928  
    22,500  
    18,703  

F-31 

 
 
 
   
     
     
     
     
     
     
     
     
 
   
 
   
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
   
   
   
   
 
 
  
   
  
  
 
  
   
  
 
  
  
 
  
   
  
   
  
 
  
  
 
  
   
  
   
  
   
  
 
  
  
 
  
   
  
   
  
   
  
   
  
 
  
  
 
  
   
  
   
  
   
  
   
  
   
  
 
  
  
 
  
   
  
   
  
   
  
   
  
   
  
   
  
 
  
  
 
  
   
  
   
  
   
  
   
  
   
  
   
  
   
  
 
  
  
 
  
   
  
   
  
   
  
   
  
   
  
   
  
   
  
   
  
 
  
 
 
  
   
  
   
  
   
  
   
  
   
  
   
  
   
  
   
 
 
  
   
  
   
  
   
  
  
 
 
  
   
  
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
The  reconciliation  of  the  net  incurred  and  paid  development  tables  to  the  liability  for  unpaid  losses  and  LAE  in  our 
consolidated balance sheets is as follows (in thousands):  

2021 

2020 

$ 

 190,207  
 104,001  
 60,511  
 3,276  
 1,753  
 7,408  
 17,393  
 33,508  

$   218,999 
 97,302 
 59,603 
 2,448 
 2,226 
 5,644 
 18,597 
 27,002 

 418,057  

 431,821 

 85,398  
 141,746  
 27,464  
 13,385  
 1,155  
 236  
 1,707  
 116,824  
 387,915  

 1,589  
 3,694  
 2,448  
 99  
 170  
 91  
 1,625  
 993  
 10,709  
 816,681  

 91,040 
 122,341 
 20,464 
 10,143 
 1,184 
 968 
 5,613 
 97,832 
 349,585 

 1,850 
 1,681 
 2,643 
 104 
 170 
 61 
 1,250 
 603 
 8,362 
$   789,768 

Net outstanding liabilities for losses and LAE 

Commercial Auto Liability 
Casualty 
Commercial Accounts 
Aviation 
Runoff 
Programs 
Personal Segment  
Property 

Liabilities for unpaid losses and allocated loss adjustment 
expenses, net of reinsurance 

Reinsurance recoverable on unpaid losses and LAE 

Commercial Auto Liability 
Casualty 
Commercial Accounts 
Aviation 
Runoff 
Programs 
Personal Segment  
Property 

Total reinsurance recoverable on unpaid losses and LAE 

Unallocated loss adjustment expenses 

Commercial Auto Liability 
Casualty 
Commercial Accounts 
Aviation 
Runoff 
Programs 
Personal Segment  
Property 

Total unallocated loss adjustment expenses 
Total reserves for unpaid losses and loss adjustment expenses   

$ 

F-32 

 
 
 
     
     
  
 
    
 
  
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
  
  
 
 
 
 
 
 
  
   
  
  
 
  
  
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
  
  
 
 
 
 
 
 
  
   
  
  
 
  
  
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
  
  
 
 
 
  
 
 
Claims Duration 

The following table provides supplementary unaudited information about the annual percentage payout of incurred losses 
and ALAE, net of reinsurance, as of December 31, 2021: 

Average Annual Percentage Payout of Incurred Claims by Age, Net of Reinsurance (1) 
Unaudited 

Commercial Auto Liability 
Casualty 
Commercial Accounts 
Aviation 
Runoff 
Programs 
Personal Segment  
Property 

     Year 1       Year 2       Year 3      
 25.5 %  
 20.5 %  
 10.2 %  
 2.7 %  
 16.1 %  
 13.9 %  
 7.4 %  
 4.1 %  

 25.7 %  
 17.8 %  
 23.8 %  
 8.3 %  
 31.1 %  
 36.9 %  
 25.5 %  
 27.5 %  

 15.3 %  
 9.4 %  
 41.0 %  
 77.9 %  
 33.5 %  
 44.6 %  
 62.1 %  
 64.7 %  

Year 4       Year 5      Year 6     Year 7     Year 8     Year 9     Year 10   
 — %
 0.8 %
 1.0 %
 — %
 1.1 %
 — %
 — %
 — %

 16.6 %  
 23.1 %  
 8.2 %  
 4.5 %  
 9.0 %  
 4.6 %  
 3.7 %  
 2.1 %  

 9.0 %  
 14.9 %  
 6.0 %  
 3.0 %  
 3.3 %  
 — %  
 0.9 %  
 1.0 %  

 4.5 %  
 4.9 %  
 3.8 %  
 1.6 %  
 1.9 %  
 — %  
 0.4 %  
 0.5 %  

 0.8 %  
 3.0 %  
 2.0 %  
 0.7 %  
 1.3 %  
 — %  
 — %  
 — %  

 0.3 %  
 2.0 %  
 1.5 %  
 0.2 %  
 1.2 %  
 — %  
 — %  
 — %  

 2.3 %  
 3.6 %  
 2.5 %  
 1.1 %  
 1.5 %  
 — %  
 — %  
 0.1 %  

(1)  The average annual percentage payout is calculated from a paid losses and ALAE development pattern based on an 
actuarial analysis of the paid losses and ALAE movements by accident year for each disaggregation category. The paid 
losses and ALAE development pattern provides the expected percentage of ultimate losses and ALAE to be paid in 
each year. The pattern considers all accident years included in the claims development tables. 

7.  Reinsurance: 

We reinsure a portion of the risk we underwrite in order to control the exposure to losses and to protect capital resources. 
We cede to reinsurers a portion of these risks and pay premiums based upon the risk and exposure of the policies subject to 
such  reinsurance.  Ceded reinsurance involves credit risk  and  is  generally subject to aggregate  loss  limits. Although  the 
reinsurer is liable to us to the extent of the reinsurance ceded, we are ultimately liable as the direct insurer on all risks 
reinsured.  Reinsurance  recoverables  are  reported  after  allowances  for  uncollectible  amounts.  We  monitor  the  financial 
condition of reinsurers on an ongoing basis and review our reinsurance arrangements periodically. Reinsurers are selected 
based on their financial condition, business practices and the price of their product offerings. In order to mitigate credit risk 
to  reinsurance  companies,  most  of  our  reinsurance  recoverable  balance  as  of  December 31,  2021  and  2020  were  with 
reinsurers that had an A.M. Best rating of “A-” or better. We also mitigate our credit risk for the remaining reinsurance 
recoverable by obtaining letters of credit. 

The following table presents our gross and net premiums written and earned and reinsurance recoveries for the last two years 
(in thousands): 

Premium Written : 

Direct 
Assumed 
Ceded 

Net premiums written 

Premium Earned: 

Direct 
Assumed 
Ceded 

Net premiums earned 

Reinsurance recoveries 

2021 

2020 

  $ 

  $ 

 643,957   $ 
 9,797  
 (313,830) 
 339,924   $ 

 734,800  
 8,568  
 (315,036) 
 428,332  

  $ 

 679,504   $ 

 10,629  
 (310,843) 
 379,290   $ 

  $ 

 803,034  
 8,454  
 (339,587) 
 471,901  

  $ 

 301,208   $ 

 254,882  

Included in reinsurance recoverable on the consolidated balance sheets are paid loss recoverables of $77.4 million and $55.6 
million as of December 31, 2021 and 2020, respectively. 

F-33 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
  
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
   
 
   
 
 
     
     
     
  
 
    
 
    
 
  
  
 
  
  
 
 
 
 
 
 
 
  
   
  
   
 
  
  
 
  
  
 
 
 
 
 
 
 
 
Loss Portfolio Transfer 

On July 16, 2020, AHIC, HIC, HSIC, HCM and HNIC (collectively, the “Hallmark Insurers”), entered into a Loss Portfolio 
Transfer  Reinsurance  Contract to  be  effective as  of January 1,  2020 (the “LPT Contract”) with DARAG  Bermuda  Ltd. 
(“DARAG  Bermuda”)  and  DARAG  Insurance  (Guernsey)  Limited  (“DARAG  Guernsey”  and,  collectively,  the 
“Reinsurers”). The Hallmark LPT Contract was consummated on July 31, 2020.  The Company recorded a $21.7 million 
pre-tax loss during the third quarter of 2020 attributable to the closing of the LPT Contract. 

Pursuant to the LPT Contract, (a) the Hallmark Insurers ceded to the Reinsurers all existing and future claims for losses 
occurring on or prior to December 31, 2019 on the binding primary commercial automobile liability insurance policies and 
the brokerage primary commercial automobile liability insurance policies issued by the Hallmark Insurers (the “Subject 
Business”) up to an aggregate limit of $240.0 million, with (i) the first layer of $151.2 million in reinsurance provided by 
DARAG Bermuda, (ii) the Hallmark Insurers retaining a loss corridor of the next $24.9 million in losses on the Subject 
Business, (iii) DARAG Bermuda reinsuring a second layer of $27.8 million above the first layer and the Hallmark Insurers’ 
loss corridor, and (iv) DARAG Guernsey reinsuring the top layer of $36.1 million in losses on the Subject Business, in each 
case net of third-party reinsurance and other recoveries; (b) the Hallmark Insurers will continue to manage and retain the 
benefit of other third-party reinsurance on the Subject Business; and (c) the Hallmark Insurers paid the Reinsurers a net 
reinsurance premium of $92.6  million.  In connection with the closing, the parties also entered into a Services Agreement 
and  a  Trust  Agreement.  Pursuant  to  the  Services  Agreement,  DARAG  Bermuda  assumed  responsibility  for  certain 
administrative  services,  including  claims  handling,  for  the  Subject  Business.    Pursuant  to  the  Trust  Agreement,  the 
Reinsurers made initial cash deposits in the aggregate amount of $96.7 million into collateral trust accounts with The Bank 
of New York Mellon, as trustee, to be held as security for the Reinsurers’ obligations to the Hallmark Insurers under the 
LPT Contract. The Reinsurers and the Hallmark Insurers have agreed to submit to binding arbitration a dispute that has 
arisen regarding the rights and obligations of the parties under the LPT Contract.  Pending resolution of the dispute, the 
Hallmark Insurers have agreed to fund the payment of claims under the LPT Contract without prejudice to their right to 
seek reimbursement and other relief in the arbitration proceedings.  (See Note 17.) 

As of December 31, 2021, the ultimate incurred losses from the subject business were $220.1 million or $44.0.million in 
excess of the Hallmark Insurers’ loss corridor.  Our reinsurance recoverables of $550.0 million include $49.0 million related 
to the LPT as of December 31, 2021. 

8.  Senior Unsecured Notes: 

On August 19, 2019, Hallmark issued $50.0 million of senior unsecured notes (“Notes”) due August 15, 2029. Interest on 
the Notes accrues at the rate of 6.25% per annum and is payable semi-annually in arrears commencing February 15, 2020. 
The Notes are not obligations of or guaranteed by any of Hallmark’s subsidiaries and are not subject to any sinking fund 
requirements. At Hallmark’s option, the Notes are redeemable, in whole or in part, prior to the stated maturity subject to 
certain  provisions  intended  to make  the  holders  of  the  Notes  whole  on  scheduled  interest  and  principal  payments.  The 
indenture governing the Notes contains certain covenants which, among other things, restrict Hallmark’s ability to incur 
additional indebtedness, make certain payments, create liens on the stock of certain subsidiaries, dispose of certain assets, 
or merge or consolidate with other entities. The terms of the indenture prohibits payments or other distributions on any 
security of the Company that ranks junior to the Notes when the Company’s debt to capital ratio (as defined in the indenture) 
is greater than 35%.  The Company’s debt to capital ratio was 38% as of December 31, 2021. 

9.  Subordinated Debt Securities: 

We issued trust preferred securities through Trust I and Trust II.  These Delaware statutory trusts are sponsored and wholly-
owned by Hallmark and each was created solely for the purpose of issuing the trust preferred securities.  Each trust pays 
dividends  on  its  preferred  securities  at  the  same  rate  each  quarter  as  interest  is  paid  on  the  junior  subordinated  debt 
securities.  Under the terms of the trust subordinated debt securities, we pay interest only each quarter and the principal of 
each note at maturity.  The subordinated debt securities of each trust are uncollateralized and do not require maintenance of 
minimum financial covenants. 

Each trust pays dividends on its preferred securities at the same rate each quarter as interest is paid on the junior subordinated 
debt securities.  Under the terms of the trust subordinated debt securities, we pay interest only each quarter and the principal 

F-34 

 
 
 
 
 
 
 
 
 
of each note at maturity.  We may elect to defer payments of interest on the trust subordinated debt securities by extending 
the interest payment period for up to 20 consecutive quarterly periods.  During any such extension period, interest continues 
to  accrue  on  the  trust  subordinated  debt  securities,  as  well  as  interest  on  such  accrued  interest.    In  order  to  maintain 
compliance  with  the  terms  of  our  senior  unsecured  Notes,  we  have  elected  to  defer  payment  of  interest  on  the  trust 
subordinated securities until our debt to capital ratio (as defined in the indenture governing the Notes) is less than 35%. The 
subordinated  debt  securities  of  each  trust  are  uncollateralized  and  do  not  require  maintenance  of  minimum  financial 
covenants. 

The following table summarizes the nature and terms of the junior subordinated debt and trust preferred securities: 

Issue date 
Principal amount of trust preferred securities 
Principal amount of junior subordinated debt securities 
Maturity date of junior subordinated debt securities 
Trust common stock 
Interest rate, per annum 
Current interest rate at December 31, 2021 

10.  Segment Information: 

Hallmark 
Statutory 
Trust I 
June 21, 2005 
30,000 
30,928 
June 15, 2035 
$
928 
  Three Month LIBOR + 3.25%  
3.45% 

$
$

Hallmark 
Statutory 
Trust II 
August 23, 2007 
25,000 
25,774 
September 15, 2037 
774 

$
$

$
  Three Month LIBOR + 2.90% 

3.10% 

We pursue our business activities primarily through subsidiaries whose operations are organized into business units and are 
supported by our insurance carrier subsidiaries. Our non-carrier insurance activities are organized by business units into the 
following reportable segments: 

  Specialty Commercial Segment. Our Specialty Commercial Segment includes our Commercial Auto business unit 
which offers primary and excess commercial vehicle insurance products and services; our E&S Casualty business 
unit which offers primary and excess liability, excess public entity liability and E&S package and garage liability 
insurance  products  and  services;  our  E&S  Property  business  unit  which  offers  primary  and  excess  commercial 
property insurance for  both  catastrophe and  non-catastrophe  exposures;  our  Professional  Liability  business  unit 
which  offers  healthcare  and  financial  lines  professional  liability  insurance  products  and  services  primarily  for 
businesses, medical professionals, medical facilities and, through 2020, senior care facilities; and our Aerospace & 
Programs  business  unit  which  offers  general  aviation  and,  until  discontinued  during  2020,  satellite  launch 
property/casualty insurance products and services, as well as certain specialty programs. 

  Standard  Commercial  Segment.  Our Standard  Commercial  Segment  includes  the  package  and  monoline 
property/casualty and occupational accident insurance products and services handled by our Commercial Accounts 
business  unit  and  the  runoff  of  workers  compensation  insurance  products  handled  by  our  former  Workers 
Compensation operating unit.  Effective June 1, 2016, we ceased marketing new or renewal occupational accident 
policies.  Effective July 1, 2015, the former Workers Compensation operating unit ceased retaining any risk on new 
or renewal policies. 

  Personal Segment. Our Personal Segment includes the non-standard personal automobile and renters insurance 

products and services handled by our Specialty Personal Lines business unit. 

The retained premium produced by these reportable segments is supported by our AHIC, HSIC, HIC, HNIC and  TBIC 
insurance company subsidiaries. In addition, control and management of HCM is maintained through our wholly owned 
subsidiary, CYR Insurance Management Company (“CYR”).  CYR has as its primary asset a management agreement with 
HCM which provides for CYR to have management and control of HCM.  HCM is used to front certain lines of business in 
our Specialty Commercial and Personal Segments in Texas.  HCM does not retain any business. 

AHIC, HIC, HSIC and HNIC have entered into a pooling arrangement pursuant to which AHIC retains 32% of the net 
premiums written by any of them, HIC retains 32% of the net premiums written by any of them, HSIC retains 26% of the 

F-35 

 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
net premiums written by any of them and HNIC retains 10% of the net premiums written by any of them. Neither HCM nor 
TBIC is a party to the pooling arrangement. 

The following is additional business segment information for the twelve months ended December 31, 2021 and 2020 (in 
thousands): 

2021 

2020 

Revenues 
Specialty Commercial Segment 
Standard Commercial Segment 
Personal Segment 
Corporate 

Consolidated 

Depreciation and Amortization Expense 
Specialty Commercial Segment 
Standard Commercial Segment 
Personal Segment 
Corporate 

Consolidated 

Interest Expense 
Specialty Commercial Segment 
Standard Commercial Segment 
Personal Segment 
Corporate 

Consolidated 

Tax Expense (Benefit) 
Specialty Commercial Segment 
Standard Commercial Segment 
Personal Segment 
Corporate 

Consolidated 

Pre-tax income (loss)  
Specialty Commercial Segment 
Standard Commercial Segment 
Personal Segment 
Corporate 

Consolidated 

  $ 

 252,368   $ 

 71,295  
 73,969  
 7,071  
 404,703   $ 

 340,515 
 69,819 
 84,730 
 (26,216)
 468,848 

 1,592   $ 
 541  
 464  
 833  
 3,430   $ 

 —   $ 
 —  
 —  
 4,993  
 4,993   $ 

 3,287 
 611 
 1,024 
 832 
 5,754 

 — 
 — 
 — 
 5,326 
 5,326 

 7,133   $ 
 (7) 
 (2,157) 
 (2,478) 
 2,491   $ 

 (122)
 (599)
 (2,038)
 (18,658)
 (21,417)

 (7,752)
 32,915   $ 
 (3,039)
 (30) 
 (10,338)
 (9,955) 
 (11,435) 
 (94,639)
 11,495   $   (115,768)

  $ 

  $ 

  $ 

  $ 

  $ 

  $ 

  $ 

  $ 

  $ 

F-36 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
  
 
    
 
  
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
  
   
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
  
   
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
  
   
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
  
   
  
  
 
  
  
 
  
  
 
  
  
The following is additional business segment information as of the following dates (in thousands): 

Assets: 
Specialty Commercial Segment 
Standard Commercial Segment 
Personal Segment 
Corporate 
  Consolidated 

December 31,  
      2021 
$  1,163,947  
 194,594   
 128,165   
 66,892   
$  1,553,598  

 December 31,  
             2020 
$  1,116,137 
 183,689 
 133,310 
 63,581 
$  1,496,717 

11.  Earnings Per Share: 

We have adopted the provisions of ASC 260, “Earnings Per Share,” requiring presentation of both basic and diluted earnings 
per share. A reconciliation of the numerators and denominators of the basic and diluted per share calculations is presented 
below (in thousands, except per share amounts): 

Numerator for both basic and diluted earnings per share: 
Net income (loss) 

Denominator, basic shares 
Effect of dilutive securities: 
Stock-based compensation awards 
Denominator, diluted shares 

Basic earnings (loss) per share: 

Diluted earnings (loss) per share: 

2021 

2020 

  $ 

 9,004   $   (94,351) 

 18,164  

 18,137  

 —  
 18,164  

 —  
 18,137  

  $ 

 0.50   $ 

 (5.20) 

  $ 

 0.50   $ 

 (5.20) 

We  had  no  shares  of  common  stock  potentially  issuable  upon  exercise  of  employee  stock  options  for year  ended 
December 31, 2021. We had 14,157 shares of common stock potentially issuable upon exercise of employee stock options 
for year ended December 31, 2020, that were excluded from the weighted average number of shares outstanding on a diluted 
basis because the effect of such options would be anti-dilutive.  These instruments, to the extent not previously cancelled or 
exercised, expired in 2021. 

12.  Regulatory Capital Restrictions: 

Hallmark, as a holding company, is dependent on dividend payments and management fees from its subsidiaries to fund its 
operating expenses, debt obligations and capital needs, including the ability to pay dividends to its stockholders. Hallmark 
has never paid dividends on its common stock. Hallmark intends to continue this policy for the foreseeable future in order 
to  retain  earnings  for  development  of  its  business.  There  are  no  regulatory  or  contractual  restrictions  on  the  ability  of 
Hallmark to pay dividends other than customary default provisions and the impact of any dividend payment on financial 
ratio covenants. However, there are restrictions on the ability of Hallmark’s insurance carrier subsidiaries to transfer funds 
to the holding company. The amount of retained earnings that is unrestricted for the payment of dividends by Hallmark to 
its shareholders was $19.8 million as of December 31, 2021. 

AHIC and TBIC, domiciled in Texas, are limited in the payment of dividends to their stockholders in any 12-month period, 
without the prior written consent of the Texas Department of Insurance, to the greater of statutory net income for the prior 
calendar year or 10% of statutory policyholders’ surplus as of the prior year end. HIC and HNIC, both domiciled in Arizona, 
are limited in the payment of dividends to the lesser of 10% of prior year policyholders’ surplus or prior year’s net income, 
without prior written approval from the Arizona Department of Insurance. HSIC, domiciled in Oklahoma, is limited in the 
payment of dividends to the greater of 10% of prior year policyholders’ surplus or prior year’s statutory net income, not 

F-37 

 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
  
 
    
 
    
 
 
 
 
 
 
 
  
  
 
  
   
  
   
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
including  realized  capital  gains,  without  prior  written  approval  from  the  Oklahoma  Insurance  Department.  For  all  our 
insurance  companies, dividends may  only  be paid from  unassigned  surplus funds.  During  2021, the aggregate  ordinary 
dividend capacity of these subsidiaries is $32.0 million, of which $22.7 million is available to Hallmark. As a county mutual, 
dividends from  HCM are payable to policyholders. During the years ended December 31, 2021 and 2020 our  insurance 
company subsidiaries paid $3.0 million and $12.0 million, respectively, in dividends to Hallmark. The total restricted net 
assets of our insurance company subsidiaries as of December 31, 2021, was $155.8 million. 

The state insurance departments also regulate financial transactions between our insurance subsidiaries and their affiliated 
companies. Applicable regulations require approval of management fees, expense sharing contracts and similar transactions. 
Our insurance subsidiaries paid $15.5 million in management fees to Hallmark and our non-insurance subsidiaries during 
2021.    Our  insurance  subsidiaries  paid  $4.2  million  in  management  fees  to  Hallmark  and  our  non-insurance  company 
subsidiaries during 2020. 

Statutory capital and surplus is calculated as statutory assets less statutory liabilities. The various state insurance departments 
that regulate our insurance company subsidiaries require us to maintain a minimum statutory capital and surplus.  As of 
December 31, 2021 and 2020, our insurance company subsidiaries reported statutory capital and surplus of $232.3 million 
and $211.6 million, respectively, substantially greater than the minimum requirements for each state.  For the year ended 
December 31, 2021, our insurance company subsidiaries reported statutory net income of $22.0 million. For the year ended 
December 31, 2020, our insurance company subsidiaries reported a statutory net loss of ($10.1) million.  

The  National  Association  of  Insurance  Commissioners  requires  property/casualty  insurers  to  file  a  risk-based  capital 
calculation according to a specified formula. The purpose of the formula is twofold: (1) to assess the adequacy of an insurer’s 
statutory capital and surplus based upon a variety of factors such as potential risks related to investment portfolio, ceded 
reinsurance and product mix; and (2) to assist state regulators under the RBC for Insurers Model Act by providing thresholds 
at which a state commissioner is authorized and expected to take regulatory action. As of December 31, 2021, the adjusted 
capital under the risk-based capital calculation of each of our insurance company subsidiaries substantially exceeded the 
minimum requirements. 

13.  Share-based Payment Arrangements: 

Our 2005 Long Term Incentive Plan (“2005 LTIP”) is a stock compensation plan for key employees and non-employee 
directors that was initially approved by the shareholders on May 26, 2005 and expired by its terms on May 27, 2015.  As of 
December  31,  2021,  there  were  no  outstanding  incentive  stock  options  and  outstanding  non-qualified  stock  options  to 
purchase 14,157 shares of our common stock. The exercise price of all such outstanding stock options is equal to the fair 
market value of our common stock on the date of grant. 

Our 2015 Long Term Incentive Plan (“2015 LTIP”) was approved by shareholders on May 29, 2015.  There are 2,000,000 
shares authorized for issuance under the 2015 LTIP.  As of December 31, 2021, restricted stock units representing the right 
to receive up to 872,532 shares of our common stock were outstanding under the 2015 LTIP.  There were no stock option 
awards granted under the 2015 LTIP as of December 31, 2021. 

Stock Options: 

Non-qualified stock options outstanding under the 2005 LTIP  vest 100% six months after the date of grant and terminate 
ten years from the date of grant.  The grant of 200,000 non-qualified stock options in 2009 vested in equal annual increments 
on each of the first seven anniversary dates and was fully exercised prior to termination in 2019. 

F-38 

 
 
 
 
 
 
 
 
 
A summary of the status of our stock options as of December 31, 2021 and changes during the year then ended is presented 
below: 

     Average 
  Remaining   

Aggregate 

  Number of   Weighted Average  Contractual   Intrinsic Value
     Shares 

     Exercise Price 

    Term (Years)    

($000) 

Outstanding at January 1, 2021 
Granted 
Exercised 
Forfeited or expired 
Outstanding at December 31, 2021 
Exercisable at December 31, 2021 

 14,157   $ 
 —  
 —   $ 
 (14,157)   $ 
 —   $ 
 —   $ 

 6.99   
 —   
 —   
 6.99   
 —   
 —   

 —   $ 
 —   $ 

 — 
 — 

The  following  table  details  the  intrinsic  value  of  options  exercised,  total  cost  of  share-based  payments  charged  against 
income  before  income  tax  benefit  and  the  amount  of  related  income  tax  benefit  recognized  in  income  for  the  periods 
indicated (in thousands): 

Intrinsic value of options exercised 
Cost of share-based payments (non-cash) 
Income tax benefit of share-based payments recognized in income 

2021 

2020 

  $ 
  $ 
  $ 

 —   $ 
 —   $ 
 —   $ 

 —  
 —  
 —  

As of December 31, 2021, there was no unrecognized compensation cost related to non-vested stock options granted under 
our plans which is expected to be recognized in the future. 

The fair value of each stock option granted is estimated on the date of grant using the Black-Scholes option pricing model. 
Expected volatilities are based on the historical volatility of Hallmark’s and similar companies’ common stock for a period 
equal to the expected term. The risk-free interest rates for periods within the contractual term of the options are based on 
rates for U.S. Treasury Notes with maturity dates corresponding to the options expected lives on the dates of grant. Expected 
term is determined based on the simplified method as we do not have sufficient historical exercise data to provide a basis 
for estimating the expected term. There were no stock options granted during 2021 or 2020. 

Restricted Stock Units: 

Restricted  stock  units  awarded  under  the  2015  LTIP  represent  the  right  to  receive  shares  of  common  stock  upon  the 
satisfaction of vesting requirements, performance criteria and other terms and conditions.  Restricted stock units vest and, 
shares of common stock become issuable on March 31 of the third calendar year following the year of grant if performance 
criteria have been satisfied for grants issued prior to 2021.  Restricted stock units awarded under the 2015 LTIP granted 
during 2021 cumulatively vest up to 50%, 80% and 100% and shares of common stock become issuable on March 31 of the 
third, fourth and fifth calendar years, respectively, following the year of grant if performance criteria have been satisfied. 

The performance criteria for the restricted stock units vary based on the grantee.  The number of shares of common stock 
to  be  received  ranged  from  50% to  150%  of  the  number  of  restricted  stock  units  granted  based  on  achievement  of  the 
performance criteria.  Grantees of restricted stock units do not have any rights of a stockholder, and do not participate in 
any  distributions  to  our  common  stockholders,  until  the  award  fully  vests  upon  satisfaction  of  the  vesting  schedule, 
performance criteria and other conditions set forth in their award agreement.  Therefore, unvested restricted stock units are 
not considered participating securities under ASC 260, “Earnings Per Share,” and are not included in the calculation of basic 
or diluted earnings per share. 

Compensation cost is measured as an amount equal to the fair value of the restricted stock units on the date of grant and is 
expensed over the vesting period if achievement of the performance criteria is deemed probable, with the amount of the 
expense recognized based on our best estimate of the ultimate achievement level.  The grant date fair value of restricted 
stock units granted in 2017, 2018, 2019 and 2021 was $10.20, $10.87, $18.10 and $4.21 per unit, respectively.  We incurred 
compensation expense (benefit) of $228 thousand and ($400) thousand related to restricted stock units during the years 

F-39 

 
 
    
 
     
 
     
 
 
 
 
 
 
 
 
 
  
    
 
  
  
  
    
 
  
  
    
 
  
  
    
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
ended December 31, 2021 and 2020.  We recorded income tax benefit (expense) of $48 thousand and ($84) thousand related 
to restricted stock units during the years ended December 31, 2021 and 2020. 

The following table details the status of our restricted stock units as of and for the years ended December 31, 2021 and 
2020: 

Nonvested at January 1  
Granted 
Vested 
Forfeited 
Nonvested at December 31 

  Number of Restricted Stock Units 

2021 
 228,827   
 523,757   
 (30,309)  
 (140,586)  
 581,689   

2020 
 353,491  
 —  
 (19,065) 
 (105,599) 
 228,827  

As of December 31, 2021, there was $2.3 million of unrecognized grant date compensation cost related to unvested restricted 
stock units assuming compensation cost accrual at target achievement level.  Based on the current performance estimate, 
we expect to recognize $1.5 million of compensation cost related to unvested restricted stock units, of which $0.6 million 
is expected to be recognized in 2022, $0.5 million in 2023, $0.3 million in 2024, $0.1 million in 2025 and $14 thousand is 
expected to be recognized in 2026. 

14.  Retirement Plans: 

Certain employees of the Standard Commercial Segment were participants in a defined cash balance plan covering all full-
time employees who had completed at least 1,000 hours of service. This plan was frozen in March 2001 in anticipation of 
distribution of plan assets to members upon plan termination. All participants were vested when the plan was frozen. 

The following tables provide detail of the changes in benefit obligations, components of benefit costs, weighted-average 
assumptions,  and  plan  assets  for  the  retirement  plan  as  of  and  for  the  year  ending  December 31,  2021  and  2020    (in 
thousands) using a measurement date of December 31. 

F-40 

 
 
 
 
 
 
 
 
 
 
    
     
 
  
  
  
  
  
 
 
 
 
2021 

2020 

 2.52 %    
N/A   

 2.12  % 
N/A   

  $ 

 (12,400) 

$  (13,252) 

  $ 

  $ 

 (12,400) 
 12,226  
 (174) 

$  (13,252) 
    11,393  
$   (1,859) 

  $ 

  $ 

  $ 

  $ 

  $ 

  $ 

  $ 

 (3,253) 
 (3,253) 
 3,079  
 (174) 

 (4,672) 
 (4,672) 
 2,813  
$   (1,859) 

 13,252  
 271  
 (284) 
 (839) 
 12,400  

$   12,376  
 355  
 1,352  
 (831) 
$   13,252  

 11,393  
 1,672  
 —  
 (839) 
 12,226  

$   10,988  
 1,236  
 —  
 (831) 
$   11,393  

 —  
 271  
 (709) 
 173  
 (265) 

$ 

$ 

 —  
 355  
 (684) 
 138  
 (191) 

 2.12 %     
 6.50 %     
N/A  

 2.98  % 
 6.50  % 
N/A  

Assumptions (end of period): 
Discount rate used in determining benefit obligation 
Rate of compensation increase 

Reconciliation of funded status (end of period): 
Accumulated benefit obligation 

Projected benefit obligation 
Fair value of plan assets 
Funded status 

Net actuarial loss 
Accumulated other comprehensive loss 
Prepaid pension cost 
Net amount recognized as of December 31 

Changes in projected benefit obligation: 
Benefit obligation as of beginning of period 
Interest cost 
Actuarial liability loss  
Benefits paid 
Benefit obligation as of end of period 

Change in plan assets: 
Fair value of plan assets as of beginning of period 
Actual return on plan assets (net of expenses) 
Employer contributions 
Benefits paid 
Fair value of plan assets as of end of period 

Net periodic pension cost: 
Service cost - benefits earned during the period 
Interest cost on projected benefit obligation 
Expected return on plan assets 
Recognized actuarial loss 
Net periodic pension cost 

Discount rate 
Expected return on plan assets 
Rate of compensation increase 

F-41 

 
 
 
   
 
   
 
 
     
     
     
  
 
    
 
    
  
 
  
 
 
 
 
 
 
 
 
  
 
    
 
    
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
  
 
  
  
 
  
  
  
 
 
 
 
 
 
  
   
  
   
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
 
  
   
  
   
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
 
  
   
  
   
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
 
  
 
  
 
  
  
Estimated future benefit payments by fiscal year (in thousands): 

2022 
2023 
2024 
2025 
2026 
2026-2030 

 884 
      $ 
 872 
$ 
 869 
$ 
 849 
$ 
$ 
 835 
$   3,765 

As of December 31, 2021, the fair value of the plan assets was composed of cash and cash equivalents of $0.4 million, debt 
securities of $3.0 million and equity securities of $8.8 million. 

Our investment objectives are to preserve capital and to achieve long-term growth through a favorable rate of return equal 
to or greater than 5% over the long-term (60 year) average inflation rate as measured by the consumer price index. The 
objective of the equity portion of the portfolio is to achieve a return in excess of the Standard & Poor’s 500 index. The 
objective of the fixed income portion of the portfolio is to add stability, consistency, safety and total return to the total fund 
portfolio. 

We  prohibit  investments  in  options,  futures,  precious  metals,  short  sales  and  purchase  on  margin.  We  also  restrict  the 
investment in fixed income securities to “A” rated or better by Moody’s or Standard & Poor’s rating services and restrict 
investments in common stocks to only those that are listed and actively traded on one or more of the major United States 
stock exchanges, including NASDAQ. We manage to an asset allocation of 45% to 75% in equity securities. An investment 
in  any  single  stock  issue  is  restricted  to  5%  of  the  total  portfolio  value  and  90%  of  the  securities  held  in  mutual  or 
commingled funds must meet the criteria for common stocks. 

To develop the expected long-term rate of return on assets assumption, we consider the historical returns and the future 
expectations for returns for each asset class, as well as the target asset allocation of the pension portfolio. This resulted in 
the selection of the 6.5% long-term rate of return on assets assumption. The expected return on plan assets uses the fair 
market value as of December 31, 2021. To develop the discount rate used in determining the benefit obligation we used the 
USI Yield Curve at the measurement date to match the timing and amounts of projected future benefits.  A corridor approach 
is used to amortize actuarial gains and losses.  We are applying the 10% threshold set forth in ASC 715. In addition, since 
all accrued benefits under the plan are frozen, we are amortizing the unrecognized gains and losses outside of the corridor 
by the average life expectancy of the plan participants. 

We expect that we will not be required to make a contribution to the defined benefit cash balance plan during 2022. We 
expect our 2022 periodic pension cost to be $(357) thousand, the components of which are interest cost of $300 thousand, 
expected return on plan assets of ($764) thousand and amortization of actuarial loss of $107 thousand. 

The  following  table  shows  the  weighted-average  asset  allocation  for  the  defined  benefit  cash  balance  plan  held  as  of 
December 31, 2021 and 2020. 

Asset Category: 
Debt securities 
Equity securities 
Other 
Total 

December 31 
      2021        2020    

 24 %   
 72 %   
 4 %   
 100 %   

 25 % 
 70 % 
 5 % 
 100 % 

We determine the fair value of our financial instruments based on the fair value hierarchy established in ASC 820. (See 
Note 3.) 

F-42 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
    
   
  
  
  
  
 
 
The following table presents, for each of the fair value hierarchy levels, our plan assets that are measured at fair value on a 
recurring basis at December 31, 2021 and December 31, 2020 (in thousands). 

As of December 31, 2021 

    Quoted Prices in Active    Other Observable     
  Markets for Identical   
Assets (Level 1) 

Inputs 
(Level 2) 

  Unobservable Inputs 
(Level 3) 

Mutual funds 
Equity securities 
Total 

  $ 

  $ 

 2,991   $ 
 8,779  

 11,770   $ 

 —   $ 
 —  
 —   $ 

Total 
 —   $  2,991 
 —  
 8,779 
 —   $ 11,770 

    Quoted Prices in Active     
  Markets for Identical    Other Observable  Unobservable Inputs 

As of December 31, 2020 

Debt securities 
Equity securities 
Total 

  $ 

  $ 

 —   $ 

 7,978  
 7,978   $ 

 2,875   $ 
 —  
 2,875   $ 

Assets (Level 1) 

Inputs (Level 2)   

(Level 3) 

Total 
 —   $  2,875 
 7,978 
 —  
 —   $ 10,853 

Our plan assets also include cash and cash equivalents of $0.4 million and $0.5 million at December 31, 2021 and 2020, 
respectively, that are carried at cost which approximates fair value. 

We also sponsor a defined contribution plan. Under this plan, employees may contribute a portion of their compensation on 
a tax-deferred basis, and we may contribute a discretionary amount each year. We contributed $0.2 million for the year 
ended December 31, 2021. We did not contribute during the year ended December 31, 2020. 

F-43 

 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
     
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
15.  Income Taxes: 

The composition of deferred tax assets and liabilities and the related tax effects as of December 31, 2021 and 2020, are as 
follows (in thousands): 

Deferred tax liabilities: 

Deferred policy acquisition costs 
Net unrealized holding gain on investments 
Agency relationship 
Intangible assets 
Goodwill 
Bond amortization 
Fixed assets 
Other 

Total deferred tax liabilities 

Deferred tax assets: 

Unearned premiums 
Amortization of non-compete agreements 
Intangible assets 
Pension liability 
Net operating loss carry-forward 
Unpaid loss and loss adjustment expense 
Rent reserve 
Bonus accrual 
Deferred social security tax 
Investment impairments 
Other 

Total deferred tax assets 

     2021 

     2020 

  $  (1,431)  $  (3,746)
    (1,579)
 (11)
 — 
 — 
 — 
    (1,293)
 (343)
    (6,972)

    (1,781) 
 (5) 
 —  
 —  
 —  
 (927) 
 (167) 
    (4,311) 

 5,796  
 —  
 192  
 683  
 124  
 5,375  
 3  
 312  
 178  
 217  
 337  
   13,217  

 7,639 
 — 
 308 
 981 
 118 
 4,688 
 45 
 671 
 356 
 336 
 554 
    15,696 

Deferred federal income taxes, net 

  $  8,906   $  8,724 

We concluded that no valuation allowance was necessary against our deferred tax assets as of December 31, 2021 and 2020. 

A reconciliation of the income tax provisions based on the applicable statutory tax rate of 21% to the provisions reflected 
in the consolidated financial statements for the years ended December 31, 2021 and 2020, respectively, is as follows (in 
thousands): 

Computed expected income tax expense (benefit) at statutory tax rate 
Meals and entertainment 
Tax exempt interest 
Dividends received deduction 
Goodwill 
State taxes (net of federal benefit) 
Rate differential on NOL 
True up 
Other 
Income tax expense (benefit) 

Current income tax expense (benefit) 
Deferred tax expense (benefit) 
Income tax expense (benefit) 

F-44 

  $ 

  $ 

  $ 

  $ 

2020 

2021 
 2,414   $   (22,884) 
 28  
 (300) 
 (111) 
 7,410  
 223  
 (3,383) 
 (2,369) 
 (31) 
 2,491   $   (21,417) 

 34  
 (234) 
 (190) 
 —  
 208  
 —  
 —  
 259  

 2,297   $   (14,904) 
 (6,513) 
 2,491   $   (21,417) 

 194  

 
 
 
 
 
   
 
   
 
  
 
    
 
  
 
 
  
  
 
  
  
 
  
  
 
  
  
 
  
 
  
  
 
 
 
 
 
 
 
  
   
  
  
 
  
  
 
  
  
 
 
 
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
 
  
  
 
  
  
 
  
  
 
 
 
 
  
  
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
  
  
We  have  available,  for  federal  income  tax  purposes,  unused  net  operating  loss  carryforwards  of  $589  thousand  at 
December 31, 2021. The Tax Cuts and Jobs Act of 2017 (“TCJA”) generally repealed the previous two year carry-back and 
20 year carry-forward provision for net operating losses and adopted an indefinite carry-forward of net operating losses 
arising in tax years ending after December 31, 2017. However, the TCJA preserved present law for net operating losses of 
property/casualty insurance companies. Thus, our net operating losses may be carried-back two years and carried-forward 
20 years. 

The net operating losses will expire if unused, as follows (in thousands): 

Year     
2022  
2028  
2029  
2031  
2032  
2033  
2034  
2035  
2036  
2037  
2038  
2039  
2040  
2041  

$  — 
 2 
    25 
    45 
    77 
    73 
    59 
    33 
    50 
    29 
 40 
 70 
 60 
 26 
$ 589 

We are no longer subject to U.S. federal, state, local or non-U.S. income tax examinations by tax authorities for years prior 
to 2017. The Company recognizes interest and penalties related to uncertain tax positions in income tax expense. There 
were no uncertain tax positions at December 31, 2021. 

16.  Supplemental Cash Flow Information 

The  following  table  provides  a  reconciliation  of  cash,  cash  equivalents  and  restricted  cash reported  in  the consolidated 
balance sheet to the total of the same such amounts shown in the statement of cash flows: 

Cash and cash equivalents 
Restricted cash 
Total cash, cash equivalents and restricted cash shown in the statement of cash 
flows 

As of December 31, 

$ 

2021 
 352,867  
 3,810  

$ 

2020 
 102,580 
 5,728 

$ 

 356,677  

$ 

 108,308 

Restricted cash represents amounts required to be set aside by a contractual agreement with a third-party insurer and amounts 
pledged for the benefit of various state insurance departments. 

F-45 

 
 
 
 
 
 
   
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
      
     
  
  
 
 
  
 
 
 
 
The following table provides supplemental cash flow information for the years ended December 31, 2021 and 2020: 

Interest paid 

Income taxes paid  

Supplemental schedule of non-cash investing activities: 

Receivable for securities related to investment disposals  

Payable for securities related to investment purchases  

17.  Commitments and Contingencies: 

 December 31, 

2021 
 3,181  

$ 

$ 

 (4,177) 

$ 

 1,326  

$ 

 3,280  

2020 
 4,860 

 653 

 913 

 - 

$ 

$ 

$ 

$ 

The Reinsurers and the Hallmark Insurers have agreed to submit to binding arbitration a dispute that has arisen regarding 
the rights and obligations of the parties under the LPT Contract.   (See Note 7.)  Pending resolution of the dispute, the 
Hallmark Insurers have agreed to fund the payment of claims under the LPT Contract without prejudice to their right to 
seek reimbursement and other relief in the arbitration proceedings.  The arbitration panel has not yet been constituted and 
no pleadings have been submitted.  However, based on prior negotiations, the Company expects the Reinsurers  to seek 
rescission of the LPT Contract on the basis of alleged breach and fraudulent inducement by the Hallmark Insurers.  The 
Company believes any such claims are without factual basis or legal merit and intends to vigorously contest the matter.  The 
Company also intends to pursue an arbitration award enforcing the terms of the LPT Contract and reimbursing the Hallmark 
Insurers for all claim amounts funded by them during the pendency of the arbitration, as well as all other damages sustained 
by the Hallmark Insurers. Because the dispute is at an initial stage, we are unable at this time to provide an evaluation of 
the likelihood of an adverse outcome. 

As of December 31, 2021 we were engaged in various legal proceedings in the ordinary course of business, none of which, 
either individually or in the aggregate, are believed likely to have a material adverse effect on our consolidated financial 
position or results of operations, in the opinion of management. The various legal proceedings to which we were a party are 
routine in nature and incidental to our business. 

From time to time, assessments are levied on us by the guaranty association of the states where we offer our insurance 
products. Such assessments are made primarily to cover the losses of policyholders of insolvent or rehabilitated insurers. 
Since these assessments can generally be recovered through a reduction in future premium taxes paid, we capitalize the 
assessments that can be recovered as they are paid and amortize the capitalized balance against our premium tax expense. 
We did not pay an assessment during 2021 and 2020.  

F-46 

 
 
 
  
 
 
 
 
 
 
  
 
      
     
  
 
  
 
 
 
 
 
  
 
  
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
  
 
  
 
 
 
 
 
  
 
 
 
 
 
 
 
 
18.  Changes in Accumulated Other Comprehensive Income Balances: 

The changes in accumulated other comprehensive income balances as of December 31, 2021 and 2020 were as follows (in 
thousands): 

Balance at January 1, 2020 
Other comprehensive income: 
Change in net actuarial gain 
Tax effect on change in net actuarial gain 
Unrealized holding gains arising during the period 
Tax effect on unrealized gains arising during the period 
Reclassification adjustment for gains included in net realized gains 
Tax effect on reclassification adjustment for gains included in income 
tax expense 
Other comprehensive loss, net of tax 

Balance at December 31, 2020 
Other comprehensive loss: 
Change in net actuarial gain 
Tax effect on change in net actuarial gain 
Unrealized holding gains arising during the period 
Tax effect on unrealized gains arising during the period 
Reclassification adjustment for gains included in net realized gains 
Tax effect on reclassification adjustment for gains included in income 
tax expense 
Other comprehensive loss, net of tax 
Balance at December 31, 2021 

19.  Concentrations of Credit Risk: 

    Accumulated Other

  Pension   Unrealized  
    Liability    Gains (Loss)    
  $ (3,239) 

$  3,927  

Comprehensive 
Income (Loss) 
$

 688 

 (662) 
 139  
 —  
 —  
 —  

 —  
 (523) 

 —  
 —  
 709  
 (149) 
 (433) 

 91  
 218  

 (662)
 139 
 709 
 (149)
 (433)

 91 
 (305)

  $ (3,762) 

$  4,145  

$

 383 

    1,419  
 (298) 
 —  
 —  
 —  

 —  
 —  
 2,832  
 (595) 
   (6,046) 

 —  
    1,121  
  $ (2,641) 

 1,270  
   (2,539) 
$  1,606  

 1,419 
 (298)
 2,832 
 (595)
 (6,046)

 1,270 
 (1,418)
$  (1,035)

We maintain cash and cash equivalents in accounts with four financial institutions in excess of the amount insured by the 
Federal Deposit Insurance Corporation. We monitor the financial stability of the depository institutions regularly and do 
not believe excessive risk of depository institution failure existed at December 31, 2021 and 2020. 

We are also subject to credit risk with respect to reinsurers to whom we have ceded underwriting risk. Although a reinsurer 
is liable for losses to the extent of the coverage it assumes, we remain obligated to our policyholders in the event that the 
reinsurers do not meet their obligations under the reinsurance agreements. In order to mitigate credit risk to reinsurance 
companies, we monitor the financial condition of reinsurers on an ongoing basis and review our reinsurance arrangements 
periodically. Most of our reinsurance recoverable balances as of December 31, 2021 and 2020 were with reinsurers that had 
an A.M. Best rating of “A-” or better. We also mitigate our credit risk for the remaining reinsurance recoverable by obtaining 
letters of credit. 

20.  Leases: 

We adopted ASU 2016-02, “Leases, (Topic 842)” on January 1, 2019, which resulted in the recognition of operating leases 
on the balance sheet in 2019 and going forward. See Note 1 for more information on the adoption of ASU 2016-02. Right-
of-use assets are included in the other assets line item and lease liabilities are included in the other liabilities line item of the 
consolidated balance sheet. We also elected certain practical expedients that allow us not to reassess existing leases under 
the new guidance. We determine if a contract contains a lease at inception and recognize operating lease right-of-use assets 
and operating lease liabilities based on the present value of the future minimum lease payments at the commencement date. 
Since our leases do not provide an implicit rate, we use our incremental borrowing rate based on the information available 
at the commencement date in determining the present value of future payments. Lease agreements which have lease and 

F-47 

 
 
 
 
   
 
 
 
 
 
 
 
    
 
     
 
 
 
 
  
   
 
   
 
  
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
  
   
 
   
 
  
 
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
non-lease components are accounted for as a single lease component. Lease expense is recognized on a straight-line basis 
over the lease term. 

The Company’s operating lease obligations predominately pertain to office leases utilized in the operation of our business. 
Our leases have remaining terms of one to 12 years, some of which include options to extend the leases. The components 
of lease expense and other lease information as of and during the periods ended December 31, 2021 and 2020 are as follows 
(in thousands): 

Operating lease cost 

Cash paid for amounts included in the measurement of lease liabilities 
    Operating cash flows from operating leases 

Right-of-use assets obtained in exchange for new operating lease liabilities 

Twelve Months Ended 
December 31,  

2021 

2020 

$ 

 2,147   

$ 

 3,010 

$ 

$ 

 2,171   

 436   

$ 

$ 

 2,473 

 — 

We incurred $0.2 million and $19 thousand in short-term lease payments not included in our lease liability during the years 
ended December 31, 2021 and 2020, respectively. 

The components of lease expense and other lease information as of and during the twelve month periods ended December 
31, 2021 and 2020 are as follows (in thousands):  

Operating lease right-of-use assets 

Operating lease liabilities 

December 31,  

2021 
$  13,211   

2020 
$   13,986 

$  15,062   

$   15,862 

Weighted-average remaining lease term - operating leases 

11.4 

10.2 

Weighted-average discount rate - operating leases 

  6.22%   

5.88% 

Future minimum  lease payments under non-cancellable leases as of December 31, 2021 and December 31, 2020 are  as 
follows (in thousands):  

2021 
2022 
2023 
2024 
2025 
Thereafter 
Total future minimum lease payments 
Less imputed interest 
Total operating lease liability 

December 31,  
2021 

  December 31, 
2020 

$ 

$ 
$ 
$ 

 — 
 2,171 
 2,023 
 2,216 
 2,450 
 18,264 
 27,124  
 (12,062)
 15,062 

$ 

$ 
$ 
$ 

 2,172 
 2,171 
 1,885 
 1,940 
 1,975 
 11,351 
 21,494 
 (5,632)
 15,862 

F-48 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
     
     
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Schedule II – Condensed Financial Information of Registrant (Parent Company Only) 

HALLMARK FINANCIAL SERVICES, INC. 
BALANCE SHEETS 
December 31, 2021 and 2020 
(In thousands) 

ASSETS 

Cash and cash equivalents 
Investment in subsidiaries 
Deferred federal income taxes 
Federal income tax recoverable 
Other assets 
Total assets 

LIABILITIES AND STOCKHOLDERS’ EQUITY 

Liabilities: 
Senior unsecured notes due 2029 (less unamortized debt issuance cost of $746 in 2021 and 
$844 in 2020) 
Subordinated debt securities (less unamortized debt issuance cost of $743 in 2021 and $795 
in 2020) 
Accounts payable and other accrued expenses 

Total liabilities 

Stockholders’ equity: 

Common stock, $.18 par value, authorized 33,333,333 shares; issued 20,872,831 shares in 
2021 and in 2020 
Additional paid-in capital 
Retained earnings 
Accumulated other comprehensive income  
Treasury stock (2,700,364 shares in 2021 and  2,730,673 in 2020), at cost 

Total stockholders’ equity 
Total liabilities and stockholders’ equity 

2021 

2020 

 32,482  
    239,832  
 50  
 9,028  
 19,913  

 30,066 
    247,839 
 285 
 12,506 
 19,844 
  $  301,305   $  310,540 

  $ 

 49,254   $ 

 49,156 

 55,959  
 20,571  
    125,784  

 55,907 
 34,555 
    139,618 

 3,757  
    122,844  
 74,703  
 (1,035) 
    (24,748) 

 3,757 
    122,893 
 68,915 
 383 
    (25,026)

    175,521  

    170,922 
  $  301,305   $  310,540 

See accompanying report of independent registered public accounting firm. 

F-49 

 
 
 
 
 
   
 
   
 
     
     
  
 
    
 
  
 
  
  
 
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
  
   
  
  
 
  
   
  
  
 
  
  
 
  
  
 
 
 
 
 
 
 
  
   
  
  
 
  
  
 
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
Schedule II (Continued) – Condensed Financial Information of Registrant (Parent Company Only) 

HALLMARK FINANCIAL SERVICES, INC. 
STATEMENTS OF OPERATIONS 
For the years ended December 31, 2021 and 2020  
(In thousands) 

Investment income, net of expenses 
Dividend income from subsidiaries 
Net realized gains 
Management fee income 

Total revenues 

Operating expenses 
Interest expense 
Total expenses 

Income before equity in undistributed earnings of subsidiaries and income tax benefit 
Income tax expense (benefit) 

Income before equity in undistributed earnings of subsidiaries 
Equity in undistributed share of loss in subsidiaries 

Net income (loss) 

Comprehensive income (loss) 

2021 

2020 

  $ 

 28   $ 

 3,000  
 —  
 31,714  
 34,742  

 13,513  
 4,993  
 18,506  

 16,236  
 3,858  

 20  
 12,000  
 744  
 22,844  
 35,608  

 17,101  
 5,326  
 22,427  

 13,181  
 (5,592) 

 12,378  
 (3,374)  

 18,773  
 (113,124) 

  $ 

 9,004   $ 

 (94,351) 

  $ 

 7,586   $ 

 (94,656) 

See accompanying report of independent registered public accounting firm. 

F-50 

 
 
 
 
 
   
 
   
 
 
     
     
     
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
  
 
 
 
  
  
 
  
  
 
  
  
 
 
 
  
 
 
 
  
  
 
  
  
 
 
 
  
 
 
 
  
  
 
  
  
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
Schedule II (Continued) – Condensed Financial Information of Registrant (Parent Company Only) 

HALLMARK FINANCIAL SERVICES, INC. 
STATEMENTS OF CASH FLOWS 
For the years ended December 31, 2021 and 2020  
(In thousands) 

Cash flows from operating activities: 

Net income (loss) 

Adjustments to reconcile net loss to cash provided by  operating activities: 

Depreciation and amortization expense 
Deferred income tax expense (benefit)  
Net realized gains 
Undistributed share of loss of subsidiaries 
Change in current federal income tax payable (recoverable) 
Change in all other liabilities 
Change in all other assets 

Net cash provided by operating activities 

Cash flows from investing activities: 

Purchases of property and equipment 
Purchase of investment securities 
Maturities, sales and redemptions of investment securities 
Capital contribution to subsidiaries 

Net cash (used in) provided by investing activities 

Increase in cash and cash equivalents 
Cash and cash equivalents at beginning of year 
Cash and cash equivalents at end of year 

Supplemental cash flow information: 

Interest paid 

Income taxes paid 

2021 

2020 

$ 

 9,004  

$  (94,351) 

 832  
 235  
 —  
 3,374  
 3,478  
    (27,254) 
 13,942  
 3,611  

 (1,195) 
 —  
 —  
 —  
 (1,195) 

 835  
 768  
 (744) 
   113,124  
 (6,602) 
    (17,851) 
 14,368  
 9,547  

 (716) 
 —  
 1,598  
 —  
 882  

 2,416  
 30,066  
$   32,482  

 10,429  
 19,637  
$  30,066  

$ 

 3,181  

$ 

 148  

$

$

 4,860  

 204  

See accompanying report of independent registered public accounting firm. 

F-51 

 
 
 
 
 
 
 
 
   
 
 
     
     
    
  
 
    
 
    
 
 
 
 
 
 
 
 
  
   
  
   
 
  
  
 
  
  
 
 
  
 
  
 
  
  
 
 
  
  
 
  
  
 
 
 
 
 
 
 
  
   
  
   
 
  
  
 
  
  
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
  
  
 
  
  
 
 
 
 
 
 
 
 
  
   
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FINANCIAL STATEMENT SCHEDULES 

Schedule III - Supplementary Insurance Information 

(In thousands) 

Column A 

    Column B      Column C      Column D     Column E      Column F     Column G      Column H      Column I 

    Column J      Column K 

Segment 
2021 
Specialty Commercial Segment 
Standard Commercial Segment 
Personal Segment 
Corporate 
Consolidated 

2020 
Specialty Commercial Segment 
Standard Commercial Segment 
Personal Segment 
Corporate 
Consolidated 

Future 
Policy 
Benefits, 
Losses, 
  Claims, and  
Loss 

  Deferred 

Policy 

Other 
Policy 
  Claims and  
Benefits 
Payable 

  Benefits, 
Claims, 
  Losses and  

  Amortization  
of Deferred   
Policy 

Net 

Other 

Net 

  Acquisition   Adjustment   Unearned   
  Premiums   

Expenses 

Costs 

  Premium    Investment   Settlement   Acquisition 
  Revenue   

  Expenses   

Income 

Costs 

  Operating   Premiums 
  Expenses    Written 

  $ 

  $ 

  $ 

  $ 

 3,585    $ 
 4,652   
 (1,426)  
 —   
 6,811    $ 

 702,375   $ 
 93,497  
 20,809  
 —  
 816,681   $ 

 220,622   $ 
 48,011  
 15,794  
 —  
 284,427   $ 

 —   $   242,173    $ 
 68,584      
 —  
 68,533      
 —  
 —      
 —  
 —   $   379,290    $ 

 9,130   $ 
 2,582  
 1,153  
 (3,150) 
 9,715   $ 

 164,729    $ 
 49,152   
 61,363   
 —   
 275,244    $ 

 7,191   $ 

 12,678  
 15,319  
 —  

 43,751   $ 
 21,927  
 22,247  
 13,513  

 35,188   $   101,438   $ 

 205,306 
 67,709 
 66,909 
 — 
 339,924 

 9,070    $ 
 4,872   
 3,898   
 —   
 17,840    $ 

 678,017   $ 
 86,291  
 25,460  
 —  
 789,768   $ 

 255,840   $ 
 46,849  
 18,117  
 —  
 320,806   $ 

 —   $   327,023    $ 
 66,554      
 —  
 78,324      
 —  
 —  
 —      
 —   $   471,901    $ 

 12,338   $ 
 3,061  
 842  
 (3,321) 
 12,920   $ 

 285,994    $ 
 52,478   
 68,435   
 —   
 406,907    $ 

 49,162   $ 
 12,910  
 16,744  
 —  

 55,102   $ 
 20,694  
 25,868  
 17,101  

 78,816   $   118,765   $ 

 284,532 
 68,396 
 75,404 
 — 
 428,332 

See accompanying report of independent registered public accounting firm. 

F-52 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
       
      
      
      
     
      
       
      
      
  
 
  
  
  
  
  
  
  
  
  
 
  
  
  
  
  
  
  
  
  
 
  
  
  
  
  
  
  
  
  
 
 
 
  
 
 
 
 
 
 
 
   
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
   
 
 
  
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
 
  
  
  
  
  
  
  
  
  
 
  
  
  
  
  
  
  
  
  
 
 
 
Schedule IV – Reinsurance 

(In thousands) 

Year Ended December 31, 2021 
Life insurance in force 

Premiums 

Life insurance 
Accident and health insurance 
Property and liability insurance 
Title Insurance 
Total premiums 

Year Ended December 31, 2020 
Life insurance in force 

Premiums 

Life insurance 
Accident and health insurance 
Property and liability insurance 
Title Insurance 
Total premiums 

FINANCIAL STATEMENT SCHEDULES 

Column B    
  Gross Amount  

Column C  
Ceded to  

Column D  

  Column E   

Column F 

  Assumed from    Net Amount  Percentage of Amount  

  Other Companies  Other Companies 

Assumed to Net 

  $ 

 —    $ 

 —    $ 

 —    $ 

 —    

  $ 

  $ 

 —    $ 
 —   
 679,504   
 —   
 679,504    $ 

 —    $ 
 —   
 (310,843) 
 —   

 (310,843)  $ 

 —    $ 
 —   
 10,629   
 —   
 10,629    $ 

 —    
 —    
 379,290    
 —    
 379,290    

  $ 

 —    $ 

 —    $ 

 —    $ 

 —    

  $ 

  $ 

 —    $ 
 —   
 803,034   
 —   
 803,034    $ 

 —    $ 
 —   
 (339,587) 
 —   

 (339,587)  $ 

 —    $ 
 —   
 8,454   
 —   
 8,454    $ 

 —    
 —    
 471,901    
 —    
 471,901    

 2.80  % 

 2.80  % 

 1.79  % 

 1.79  % 

See accompanying report of independent registered public accounting firm. 

F-53 

 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
     
 
    
 
    
 
    
 
  
   
 
 
 
  
 
 
 
 
 
 
 
 
  
    
  
   
  
   
  
    
   
   
 
  
  
  
  
   
 
  
 
 
  
 
  
  
  
  
   
 
 
 
  
 
 
 
 
 
 
 
 
  
    
  
   
  
   
  
    
 
   
 
 
 
  
 
 
 
 
 
 
 
 
  
    
  
   
  
   
  
    
   
   
 
  
  
  
  
   
 
  
  
  
  
 
  
  
  
  
   
 
 
 
Schedule VI - Supplemental Information Concerning Property-Casualty Insurance Operations 

FINANCIAL STATEMENT SCHEDULES 

(In thousands) 

8 
Column A 

  Column B    Column C    Column D    Column E   Column F   Column G  

Column H 

Column I 

  Column J    Column K 

  Reserves for    
  Unpaid 

Claims and Claim 

  Deferred    Claims and   Discount if     
Claim 

Policy 

any, 

Affiliation With    Acquisition   Adjustment   Deducted In   Unearned   Earned 

Net 
  Investment  

  Adjustment Expenses 
Incurred Related to 

  Amortization of   Paid Claims    
  Deferred Policy   and Claims  

Net 

(1) Current    (2) Prior   Acquisitions 

  Adjustment   Premiums 
    Expenses      Written 

    Costs 

Registrant 
(a) Consolidated 
property-casualty 
Entities 

    Expenses 

    Column C     Premiums    Premiums     Income 

Year 

    Years 

Costs 

2021 
2020 

  $ 
  $ 

 6,811   $ 
 17,840   $ 

 816,681   $ 
 789,768   $ 

 —   $   284,427   $   379,290   $ 
 —   $   320,806   $   471,901   $ 

 9,715   $ 
 12,920   $ 

 269,204   $ 
 6,040   $ 
 348,619   $   58,288   $ 

 35,188   $ 
 78,816   $ 

 279,046   $   339,924 
 320,419   $   438,973 

See accompanying report of independent registered public accounting firm. 

F-54 

 
 
 
 
   
 
   
 
   
 
     
     
   
 
     
     
   
 
   
 
   
 
 
 
   
 
 
   
 
   
 
   
 
 
 
 
   
 
   
 
   
 
   
 
 
   
 
   
 
   
 
   
 
   
 
 
   
 
   
 
   
 
 
 
   
 
   
 
 
 
 
 
 
   
 
   
 
 
 
   
   
   
     
     
     
     
     
     
      
      
      
     
  
 
NASDAQ: HALL

Headquartered in Dallas, Texas, Hallmark Financial Services, Inc. is a publicly traded holding 

company with wholly-owned subsidiaries engaged in property and casualty insurance. 

Hallmark Financial operates as a diversified underwriter of niche property and casualty 

insurance products, executed by wholly-owned business units, each with a separate specialty 

product focus.

Corporate Information

BOARD OF DIRECTORS

Mark E. Schwarz
Executive Chairman

Scott T. Berlin 
President 
Mason Structural Steel, LLC

James H. Graves 
Partner 
Ervin, Graves & Jones, LP

Mark E. Pape
Chairman 
H2Options, Inc. & U.S. Rain Group, Inc.

OFFICERS

Mark E. Schwarz
Executive Chairman &  
Chief Executive Officer

Christopher Kenney
President & Chief Financial Officer

INDEPENDENT REGISTERED 
PUBLIC ACCOUNTANTS

Baker Tilly U.S., LLP 
Milwaukee, Wisconsin

STOCK SYMBOL

Hallmark Financial Services, Inc. 
common stock is listed on the 
NASDAQ Global Market under 
the symbol “HALL.”

TRANSFER AGENT

Securities Transfer Corporation 
2901 North Dallas Parkway 
Suite 380 
Plano, Texas 75093-5990 
(469) 633-0101

LEGAL COUNSEL

McGuire, Craddock & Strother, P.C. 
500 N. Akard 
Suite 2200 
Dallas, Texas 75201

STOCKHOLDER MEETING

The annual meeting of stockholders will be  
held at 3:00 p.m. CDT on June 10th, 2022, at 
Two Lincoln Centre, 5420 Lyndon B. Johnson 
Freeway, Suite 1100, Dallas, Texas 75240.

CORPORATE HEADQUARTERS

Hallmark Financial Services, Inc. 
Two Lincoln Centre 
5420 Lyndon B. Johnson Freeway, Suite 1100 
Dallas, Texas 75240 
(817) 348-1600 
www.hallmarkgrp.com

Annual Report 2021

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Two Lincoln Centre, 5420 Lyndon B Johnson Freeway, Suite 1100 | Dallas, Texas 75240 
P (817) 348-1600 | www.hallmarkgrp.com