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iomart
Annual Report 2021

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FY2021 Annual Report · iomart
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ANNUAL 
REPORT AND 
ACCOUNTS
2021

Our Business 
Values

Our core values reflect our commitment to deliver service excellence 
and peace of mind to our customers.

We are proud of the talented people who work across our business 
and who strive every day to deliver their best.

We  are  focused  on  leading  the  way  in  our  sector  by  delivering 
innovative solutions to the highest standards.

#weareiomart

ONE TEAM
We work together to achieve great things.
We treat others with respect.

BE ACCOUNTABLE
We take ownership of what we do and how we do it.
We deliver on our promises and are open to feedback.

PEOPLE FIRST

Our people are at the heart of everything we do. We support them 
to anticipate our customers’ needs and exceed their expectations.

BE CURIOUS 
We are always striving to expand our expertise. 
We challenge the status quo.

BE AMBITIOUS
We take pride in and are passionate about our work.
We insist on the highest standards from ourselves and others.

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iomart Group plc Annual Report and Accounts 2021

Contents

OVERVIEW 

  Our business values 

  Highlights 

STRATEGIC REPORT

  Chairman’s statement 

  Chief executive officer’s report 

  Chief financial officer's report 

  Principal risks and uncertainties 

Stakeholder engagement 

CORPORATE GOVERNANCE

  Board of directors 

  Corporate governance report 

  Report of the board to the members on directors’ remuneration 

  Directors' report 

  Directors' responsibilities statement 

FINANCIAL STATEMENTS

Independent auditor's report to the members of iomart Group plc 

  Consolidated statement of comprehensive income 

  Consolidated statement of financial position 

  Consolidated statement of cash flows 

  Consolidated statement of changes in equity 

  Notes to the financial statements 

  Parent company financial statements 

ANNUAL GENERAL MEETING

  Notice of the 2021 Annual General Meeting 

OFFICERS AND PROFESSIONAL ADVISERS

  Officers and professional advisers 

iomart Group plc Annual Report and Accounts 2021

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2

 
 
REVENUE

£111.9m

2020 : £112.6m

% OF 
RECURRING 
REVENUE

90%

2020 : 85%

ADJUSTED 
EBITDA

£41.4m

2020 : £43.5m

ADJUSTED 
PROFIT 
BEFORE TAX

£19.6m

PROFIT 
BEFORE TAX

£12.5m

CASHFLOW 
FROM 
OPERATIONS

£43.7m

2020 : £22.8m

2020 : £16.8m

2020 : £41.3m

ADJUSTED 
DILUTED EPS

14.4p

2020 : 16.3p

BASIC EPS

9.3p

2020 : 12.5p

PROPOSED 
FINAL 
DIVIDEND 
PER SHARE

4.5p

2020 : 3.93p

"The year covered by this report coincided almost to the day with the onset of the pandemic in the UK. We can look back with pride on 
what has been achieved during this unprecedented time for all of our employees and wider stakeholders. Our focus during the year was 
on the protection of our people and the business and our team responded with commitment, resilience, and dedication. I would like to 
take this opportunity once again to thank them for their efforts and support.

"We have now begun a new chapter for iomart, and I am proud to be at the helm of this great team. We have identified a significant 
market opportunity, growing our propositions in hybrid cloud, security, the digital workplace and connectivity, supporting our customers 
as they adapt to new ways of working now and in the future.

"We have proven the robustness of our business, underpinned by high levels of recurring revenues, breadth of customer base and strong 
cash generation. This is now enhanced with a clear strategic vision and roadmap to re-position the Group for growth, both organically 
and through selective acquisitions, and the Board is increasingly confident in the positive outlook for the long-term prospects for the 
Group."

Reece Donovan, CEO

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iomart Group plc Annual Report and Accounts 2021

ANNUAL REPORT AND ACCOUNTS 2021

HIGHLIGHTS

Financial Highlights
» Revenue resilient through the Covid-19 pandemic at £111.9m (2020: £112.6m), with revenue mix improving as 
growth in core cloud managed services was offset by reduction in non-recurring revenue. Positive contribution from 
prior year acquisitions.

» Adjusted EBITDA¹ of £41.4m (2020: £43.5m) with 37.0% adjusted EBITDA margin (2020: 38.6%), higher than 

industry average and in-line with expectations.

» Adjusted profit before tax² impacted by an increase of £1.3m in the depreciation charge in the year following 

acquisitions.

» High levels of operating cash generated in the year at £43.7m (2020: £41.3m) which represents a 106% conversion 

of adjusted EBITDA (2020: 95%).

» Year end cash position of £23.0m (2020: £15.5m) with net debt of £54.6m (2020: £57.6m) which remains at a 

comfortable level of 1.3 times adjusted EBITDA.

Operational Highlights
» Appointment of Reece Donovan as Chief Executive Officer, from 1 October 2020, following retirement of founder 

and long-standing CEO, Angus MacSween.

» Strategic review completed and refreshed strategy launched post year end, re-positioning iomart's offerings around 

the growing hybrid cloud market.

» Progress achieved on greater integration to 'one-iomart'; retirement of SystemsUp consultancy brand, merger of 
sales and operational teams within Cloud Services, IaaS and consulting and recent appointments for key positions in 
leadership team.

» Investment in data centre infrastructure and network, which continues to be a competitive differentiator, to improve 

resilience and reduce environmental impact.

» Commitment to purchase Renewable Energy Guarantees of Origin ("REGO") certified renewable electricity across 

our data centre estate.

Statutory equivalents
A full reconciliation between adjusted and statutory profit before tax is contained within this report on page 15. 
The largest item is the consistent add back of the non-cash amortisation of acquired intangible assets of £5.5m. The 
largest variance, year on year, is a £1.8m lower gain on the revaluation of contingent consideration relating to historic 
acquisitions.

¹ Throughout these financial statements adjusted EBITDA (as disclosed in the consolidated statement of comprehensive income) is earnings before interest, tax, depreciation and amortisation (EBITDA) 
before share-based payment charges, acquisition costs and gain on the revaluation of contingent consideration. Throughout these financial statements acquisition costs are defined as acquisition related 
costs and non-recurring acquisition integration costs.

² Throughout these financial statements adjusted profit before tax (as disclosed in the Chief Financial Officer's report) is profit before tax, amortisation charges on acquired intangible assets, share-based 
payment charges, acquisition costs and gain on revaluation of contingent consideration.

iomart Group plc Annual Report and Accounts 2021

4

Navigating 
unprecedented 
challenges

It was the dual challenge, of helping the council adapt to the 
government-enforced lockdown with an IT estate that could not yet 
support the urgent need for staff to work remotely, that Ben Goward 
faced when he arrived to take up the post of Director of Information 
Communication Technology at the beginning of April 2020. “It was 
a perfect storm,” Ben Goward refl ects. “We had to change direction 
quickly to stem the tide.” 

"

It was a perfect 
storm

- Ben Goward,

ICT Director 
Harrow Council

"

iomart’s consultants became part of the crisis strategy team. They 
packaged every application, and supplied and built the Microsoft Surface 
devices, installing Windows 10 and Microsoft 365 on each one. The 
council’s email was migrated to Exchange Online, Teams was introduced 
as the collaboration platform, with SharePoint Online, Skype for Business 
and OneDrive for Business implemented across the IT estate. 

Emergency deployment clinics were set up in the civic offi ces, manned by 
iomart consultants wearing PPE and working under full social distancing 
rules. Week by week, all 2100 members of staff, as well as the elected 
members of the council, were invited in to pick up their new device and 
spend over an hour being taught how to use it properly. 

"

“What they got from us and iomart was a real hands-on, 
caring experience.”
- Ben Goward, ICT Director Harrow Council

"

This dramatic change had immediate and positive consequences. “Staff 
had a pretty indifferent attitude to IT until we did this,” says Ben. “What 
they got from us and iomart was a real hands-on, caring experience. It 
was a massively successful project and has changed the perception of IT 
within Harrow. Whereas before IT was seen as a thorn in everyone’s side, 
it’s now seen as a positive force and a key enabler for the delivery of our 
vital public services.”

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iomart Group plc Annual Report and Accounts 2021

ANNUAL REPORT AND ACCOUNTS 2021

Chairman's
Statement

I am pleased to report that iomart (the “Group”) has performed resiliently during a year over-shadowed by the impact of the Covid-19 
pandemic. Our financial performance was stable throughout the year and we remain strongly profitable and cash generative.

In October 2020, following 20 years at the helm of iomart, building a £100m turnover business, with industry leading margins and a 
growing  reputation  in  the  private  cloud  market,  the  Group’s  founder,  Angus  MacSween  retired  as  CEO  to  take  up  a  Non-Executive 
Director position. Angus was succeeded by Reece Donovan. Over the last six months Reece has led a detailed review of our medium 
to long-term strategy, the output of which was presented at a Capital Markets Day on 5 May 2021. The Capital Markets Day centred 
around the concept of ‘one iomart’ and the expansion of our offering. Sector expectation is that all areas of the cloud will undoubtedly 
grow and that hybrid and public cloud will grow most noticeably. Our resources, including our infrastructure and in house skills, enables 
us to grow into the hybrid and public spaces more easily than most, all the while continuing our ongoing eminence in the private cloud. 
We are upscaling the business, we remain acquisitive and we remain ambitious. 

I would like to thank the iomart team for their hard work and commitment during this year. One of the strengths of the Group is the 
quality  of  it's  fantastic  workforce,  investing  in  them  and  their  further  development  and  support  is  one  of  the  central  tenets  of  the 
refreshed strategy.  The strategy also sees an increased focus on the environment and our impact on the societies around us, as detailed 
later in this report.

During the year we paid an interim dividend of 2.60p per share which was paid to shareholders in January 2021.  In addition, after 
updating our dividend policy, the Board is now proposing to pay a final dividend of 4.50p per share. With this final dividend payment, the 
total for the year will be 7.10p representing a 9% increase on the prior year. We believe this is appropriate given our funding position, 
robust business model, the low level of indebtedness within the Group and the fact we have not utilised any of the government furlough 
schemes.  

The  Board  is  satisfied  with  the  balance  between  Executive  and  independent  Non-Executive  Directors  which  operated  throughout 
the year. Further to the announcement made last September, it is now expected that Angus MacSween will extend his Non-Executive 
involvement beyond the initial expected 12 months from 1 October 2020, given the value he continues to add to the Board. In addition, 
the Board is seeking to appoint a fourth independent Non-Executive Director to add additional sector skills to support our execution of 
the refreshed medium term strategic plan.

The progress we have already seen in the delivery of the new strategy and the continued solid financial performance gives me and the 
Board confidence in a bright future for iomart. 

Ian Steele
Non-Executive Chairman
15 June 2021

iomart Group plc Annual Report and Accounts 2021

6

SNAPSHOT OF THE 
BUSINESS

iomart Group plc

UK HEADQUARTERED 
PROVIDER OF CLOUD HOSTING 
AND MANAGED SERVICES

13 DATACENTRES LOCATED 
ACROSS THE UK, LINKED BY 
2500 KM OF PRIVATE NETWORK 
INFRASTRUCTURE, WITH MORE 
THAN 25 POINTS OF PRESENCE 
GLOBALLY

FOCUSED ON DIRECT SELLING 
TO THE UK MARKET AND UK 
HEADQUARTERED BUSINESSES 
IN THE SME SPACE

£112M OF TURNOVER (FY21) 
WITH MARKET LEADING 
PROFITABILITY

OVER 10,000 CUSTOMERS IN 
CLOUD SERVICES. OVER 70,000 
CUSTOMERS IN EASYSPACE

FINANCIALLY RESILIENT, 
HIGH LEVELS OF RECURRING 
REVENUE, AND STRONG CASH 
GENERATION

400+ EMPLOYEES MAINLY IN 
THE UK WITH A SMALL TEAM 
IN THE US

20+ YEARS IN THE BUSINESS, 
OVER 21 ACQUISITIONS IN THE 
LAST 10 YEARS, LISTED ON THE 
AIM MARKET OF THE LONDON 
STOCK EXCHANGE

7

iomart Group plc Annual Report and Accounts 2021

ANNUAL REPORT AND ACCOUNTS 2021

Chief Executive 
Officer's Report

Introduction

I am delighted to be presenting the first set of full year financial results as the Group’s new CEO, having joined as COO during lockdown 
in March 2020, before taking over from founder and long-standing CEO Angus MacSween on 1 October 2020. As I outlined in the half 
year report, during the year the Board requested a detailed review of our medium to long-term strategy.  We performed an extensive 
exercise involving detailed analysis of both internal and external factors with contribution from a wide variety of stakeholders.  The 
output was presented at a Capital Markets Day on 5 May 2021. We have identified a clear strategic vision, which is outlined below, and 
the iomart team are now very much focused on the execution of this plan as we enter our new financial year.

Impact of Covid-19

The year covered by this report coincided almost to the day with the onset of the pandemic in the UK. We can look back with pride on 
what has been achieved during this unprecedented time for all of our employees and wider stakeholders. Our focus during the year was 
on the protection of our people and the business and our team responded with commitment, resilience, and dedication. I would like to 
take this opportunity once again to thank them for their efforts and support. 

The strength of our model can be seen in our resilience in the face of the Covid-19 pandemic, particularly the limited concentration of 
our customer base. We are not significantly exposed to industries that have suffered the worst. We did provide some financial support, 
in the form of extended credit, to a small number of customers during the lockdown period but have seen no change to what is a low 
level of bad debts during this year. However, we remain vigilant to the economic impact the ongoing situation may create, particularly 
on the SME segment of the market as government support schemes expire. 

We did not apply for any support from the government’s furlough scheme or funding loans. We continued to pay the salaries of the 
small number of the team whose roles were not required at various times, while encouraging them to offer their time to support their 
communities. 

Resilient financial performance

iomart’s  robust  business  model  has  led  to  a  solid  financial  performance  across  the  year.  Revenue  for  the  full  year  was  resilient  at 
£111.9m (2020: £112.6m) with an improving mix of recurring revenue to 90% (2020: 85%). The Group’s adjusted EBITDA¹ reduced by 
4.8% to £41.4m (2020: £43.5m) reflecting the underlying mix of the business activity in the year. This performance still translates to a 
market leading adjusted EBITDA margin of 37.0% (2020: 38.6%) which importantly, as in the past, has converted to strong operating 
cash flow. The asset base inherited with the prior year acquisitions drove an increase of £1.3m in the depreciation charge in the year, 
which along with a stable level of intangible asset amortisation and finance costs takes the Group’s adjusted profit before tax² to £19.6m 
(2020: £22.8m) for the year, representing an adjusted profit before tax margin of 17.5% (2020: 20.2%). These financial metrics, along 
with  the  strength  of  our  balance  sheet,  puts  us  in  a  strong  position  from  which  to  push  forward  with  the  execution  of  the  updated 
strategy over the coming months and years. 

Strong foundation for the next stage of growth

iomart benefits from multiple strengths in its model, offering and business make up. We have over 10,000 customers in our core cloud 
services  segment,  providing  breadth  and  resilience  and  an  opportunity  for  future  expansion  as  we  grow  our  offering.  We  have  13 
data  centres  located  across  the  UK,  united  by  over  2000kms  of  private  network  infrastructure,  offering  outstanding  resilience  and 
connectivity  for  our  customers,  with  over  25  points  of  presence  globally,  meaning  we  can  deliver  the  services  our  customers  need, 
whether inside the UK or out. We are financially robust, with high levels of recurring revenue and strong levels of cash generation, 
and importantly, as we embark on our new strategy, we do so with over 20 years’ experience in our industry, having completed over 21 
successful acquisitions. 

Market and Strategy 

The  structural  growth  drivers  for  cloud  computing  solutions  have  remained  consistent  for  a  long  period.  This  includes  the  greater 
demand to outsource, increasing complexity of IT requirements, more workloads being hosted in the cloud and ever growing demand 
for data and content. The current situation around Covid-19 have seen the acceleration in the adoption of digital transformation and 
remote working, both of which are likely to further enhance long-term drivers to the cloud. 

As part of the strategic review process, we engaged consultants to provide insight into the market and our relative position. Their work 
reaffirmed that we are in a positive, growing market with lots of opportunity, but we do need to improve iomart’s alignment to this 
future market and to ensure we are recognised as experts across a number of both existing and new service areas.  This formed the 
backdrop to the review of our medium to long-term strategy. 

8

iomart Group plc Annual Report and Accounts 2021

Strategic Report - Chief Executive Officer's Report

Our strategic plans

The Capital Markets Day on 5 May 2021 provided insight into the markets we operate in, our starting position today and our future 
strategic plans. The presentation material, including a video recording, is available on our website at www.iomart.com.  This presentation 
concluded with an aspiration to become a £200m revenue business within 5 years, and be recognised as a leading secure hybrid cloud 
business.  To achieve this, three specific items were highlighted as important enablers:

· 

· 

· 

Connect – connecting with our customers and employees, connecting employees with their businesses, connecting parts of 
their businesses to each other, connecting businesses to data centres, and providing tools to enable collaboration facilitated 
by the digital workplace. Hybrid working is here to stay and connectivity is the glue to make this successful;

Secure  –  keeping  applications,  data  and  business  operations  safe,  allowing  people  to  connect  to  their  businesses  safely, 
preventing cyber-attacks wherever possible, and providing the support when a recovery is needed; and

Scale – allowing businesses to scale their infrastructure and capabilities, when and where they need to, helping provide cost 
certainty, and access to the right tools at the right time. We need to ensure that iomart has the right foundations on which to 
scale to meet this demand, and taking a long-term skills development approach.

Our strategic value creation roadmap will focus on three main activities: 

· 

· 

· 

New services and geographies - we will focus on four new service areas – hybrid cloud, security, the future digital workplace 
and connectivity;

Complementary acquisitions - to expand the customer base and to acquire new skillsets; and

Protect and expand the existing base of run rate revenue and EBITDA.

In order to make all of this a success, we are shifting our values and culture to put our people and customers at the heart of all that we 
do. We will have a strong focus on delivering results, being ambitious and embedding learning in the way in which we work. We will also 
increase the way in which we care for our people, society and the environment. We have highly experienced staff with a broad range of 
technical knowledge and skills, and they will be a key area of investment over the coming years, broadening and deepening the available 
skill sets for the benefit of our customers.

From a structural perspective, our existing suite of underlying tooling, previously only deployed in a somewhat siloed manner, will be 
harnessed  across  the  business  to  deliver  the  future  product  and  service  portfolio  and  deliver  competitive  advantages.  We  are  also 
introducing a service team to work across the business and put the customer experience at the heart of everything we do. 

Our customers are looking for a straightforward, trusted and expert partner to support their digital business needs and enable their 
long term success.  iomart operates its own data centre estate and secure fibre network across the UK, with an additional 25 points of 
presence globally. These assets provide our customers with a single source of accountability, with full end-to-end control and knowledge 
of  the  quality  of  the  underlying  components,  to  deliver  a  secure  and  reliable  24/7  service.    Our  people  provide  expertise  and  build 
relationships with customers to understand both current and future requirements.  We have partnerships with multiple vendors and 
extensive technical knowledge ensuring we can design agile solutions that deliver value for money and cost certainty, while ensuring full 
data sovereignty. It is this intricate blend of our straightforward brand approach, owned assets, people and relationships focus, and agile 
solution model, along with our extensive customer base and more than 20 years’ experience, that gives us our competitive advantage 
and allows us to differentiate ourselves in the market.

Through these initiatives, and the reduction in the number of brands within the group, we will create a single refreshed ‘one iomart’ 
organisation over the next 12 to 24 months.

Operational Review

While all of our activities involve the provision of services from common infrastructure, we are organised into two operating segments, 
Cloud Services (£99.9m revenue) and Easyspace (£11.9m revenue).

Cloud  Services  is  our  core  area  of  strategic  focus,  containing  three  offerings  to  which  we  can  disaggregate  revenue:  iomart  cloud 
managed  services,  self-managed  infrastructure  and  non-recurring  revenue.  Easyspace  is  a  highly  profitable  and  cash  generative 
segment, but is less of a focus area for growth.

Cloud Services 

Revenues in this segment have grown by £0.1m to £99.9m (2020: £99.8m) benefitting from the acquisitions made in the prior year. 
Organic Cloud Services revenue declined by 6%, or £6.0m, due to a £5.5m reduction in non-recurring revenue, with higher reductions 
in  on-premise  project  revenues,  due  to  the  impact  of  Covid-19  on  corporate  spend,  being  partially  offset  by  completion  of  a  £1m 
consultancy project for a local government customer, supporting deployment of modern workplace technology. There was continued 
organic growth in our core cloud managed services area, however this was offset by a £2.3m reduction in self-managed infrastructure 
revenues  from  smaller  legacy  customers  resulting  in  an  overall  £0.5m  net  reduction  in  recurring  revenue.    Cloud  Services  adjusted 
EBITDA  (before  share  based  payments,  acquisition  costs  and  central  group  overheads)  was  £40.5m  being  40.5%  of  revenue  (2020: 
£42.3m, 42.4% of revenue).

iomart Group plc Annual Report and Accounts 2021

9

Strategic Report - Chief Executive Officer's Report

Within our Cloud Services division, we have three core offerings, recognising the differing complexity of the solutions designed and 
the  level  of  ongoing  managed  services  we  provide.    This  means  we  are  able  to  supply  products  and  services  across  the  full  cloud 
spectrum and to do so using shared resources and common platforms across the Group.  For the first time we have provided additional 
disaggregated revenue values for each of these offerings: 

· 

· 

· 

iomart  cloud  managed  services  (£57.9m  revenue):  provides  fully  managed,  complex  bespoke  designs,  resulting  in  resilient 
solutions  involving  various  infrastructures.  This  has  a  wide  range  of  offering  across  the  full  cloud  spectrum  from  simpler 
colocation  data  centre  services  to  a  full  24/7  managed  service  complemented  by  all  of  our  offering  around  back-up  and 
disaster recovery. The provision of a full managed service to our customers is the strategic focus for the Group as discussed 
earlier, with the strongest market outlook and gives a great opportunity for us to accelerate growth by supporting customers 
now and into the future on their cloud journey. Currently, private cloud dominates the installed customer solutions but as part 
of our strategic review, we intend to expand further into specific hybrid solutions, encompassing the public cloud.

Self-managed  infrastructure  (£30.3m  revenue):  delivers  dedicated,  physical,  self-service  servers  to  customers.  We  provide 
many thousands of physical severs for our customers using highly automated systems and processes which we continue to 
develop and improve.  Over the last few years we have been a consolidator of the UK market within this area, via our M&A 
activity, including our most recent acquisition of Memset in the prior year.  In line with our ‘one iomart’ objective, ensuring 
minimum disruption to the customer experience, we continue to consolidate legacy brands within this offering.  

Non-recurring  revenue  (£11.7m  revenue):  this  represents  point  in  time  type  revenue  in  the  form  of  hardware/software 
reselling  and  also  consultancy  projects.  Cristie  Data  which  we  acquired  in  2017  makes  up  the  bulk  of  the  non-recurring 
hardware revenue activity.  

Easyspace

The Easyspace segment which provides a range of products to the micro and SME markets including domain names, shared, dedicated 
and virtual servers and email services, saw a reduction in revenue in the year to £11.9m (2020: £12.8m).  To grow Easyspace significantly 
would mean competing in a more commoditised market with the need for a high marketing budget.  As a result, our target for Easyspace 
is to retain our existing presence in the UK market via selective marketing and responding to market conditions with dynamic pricing.  
As in the past, Easyspace delivered strong profitability with an adjusted EBITDA (before share-based payments, acquisition costs and 
central group overheads) of £5.3m, 44.8% of revenue (2020: £5.6m, 44.2% of revenue).  The business benefits from use of the Group 
infrastructure meaning this profitability translates to strong cash flow for the Group. 

Infrastructure investment

We believe controlling our own infrastructure is important to delivering high quality, secure and robust solutions to customers.  In June 
2020, we extended our London data centre property lease from June 2030 to June 2035. Following this, we commenced the upgrade 
to the main cooling system which was well progressed at the year end with completion expected in July 2021, with an upgrade of the 
electrical systems expected to commence thereafter. These data centre projects improve resilience but also reduce the environmental 
impact of our operations. During the year we approved the investment of nearly £2m in next generation core routing technology, which 
will provide 100GB capacity on our network with the ability to scale to 400GB. As a result, customers will benefit from faster, even more 
reliable connections to support their data and applications.

Commitment to ESG and sustainability

As  part  of  our  environmental,  social  and  governance  (“ESG”)  and  wider  sustainability  programme,  in  the  current  year,  the  Board 
approved the commitment to purchase Renewable Energy Guarantees of Origin (“REGO”) certified renewable electricity across our 
UK data centre estate. This will be effective from July 2021 and remain in place until the expiry of our current electricity contract in 
September  2022.  During  the  year  we  also  started  working  with  Katrick  Technology  Limited,  a  start-up  company  based  in  Glasgow 
focused  on  innovative  engineering  technologies  who  have  developed  patented  means  to  capture  unharnessed  energy  within  a  data 
centre. We are pleased to say we signed an alliance agreement in June 2021 and will begin an exploratory project with them at our 
Glasgow data centre later this year.  

One iomart

While the updated strategy will be fully launched in FY22, we undertook early steps in FY21 towards the ‘one iomart’ concept and to 
accelerate the greater level of integration of the group. Immediate steps within this area involves collapsing some of the legacy brands 
into the iomart brand and merging our teams to ensure the customer journey is consistent. This process has commenced and towards 
the end of the year we retired the SystemsUp consultancy brand and simplified our internal organisation to merge previously separate 
teams within Cloud Services, IaaS and consulting.  The recent appointment of a Chief Marketing Officer and Chief Operating Officer are 
also important steps to ensure we have the correct structure to position the Group for success.  

10

iomart Group plc Annual Report and Accounts 2021

Strategic Report - Chief Executive Officer's Report

Implementing the strategic roadmap in FY22
We committed to completing the strategic review by the end of FY21, which was achieved. We are now focused on execution and have 
started a number of new initiatives: 

· 

· 

· 

· 

· 

· 

Hybrid  preparation:  the  new  hybrid  cloud  solution  framework,  product  and  partner  selections,  public  cloud  portfolio 
definitions and market reviews have now started and will be completed around the mid year point of FY22.  Following this, 
we will begin to setup and implement the new services;

Security maturation:  while we continue to provide and mature our new security services, a full review of our expansion 
opportunities is underway. We plan to extend our security services during FY22;

Connectivity: building on our existing assets and partnerships, we will be releasing an updated connectivity portfolio in the 
early part of FY22 in support of hybrid working requirements;

Future  digital  workplace:  we  are  now  entering  the  Unified  Communications  market  and  the  support  for  customers 
future digital workplace roll out has started with the formalisation of arrangements with our partner of choice, Gamma 
Communications now put in place. We will be building our expertise and targeting customers early in FY22; 

Sales, operational and organisational improvements: sales and operational improvements are underway, which is an ongoing, 
long-term initiative.  The appointment of a new COO to oversee all operational activities across the majority of brands will 
serve to provide customers with a more consistent and reliable customer experience, irrespective of the services being 
consumed.  This is vital to have in place as we scale the business;

Brand development:  in parallel with the new strategy development, we have been redesigning the iomart brand so it is 
more contemporary, closely aligned to what we want to achieve, and supportive of our new values and culture. We intend 
to release the updated brand details mid-way through FY22;

·  M&A:  M&A is a core of part of our strategy, and potential targets are being compiled with the view of acquiring additional 

assets and skills during FY22; and

· 

ESG:  we will continue to put the environment and people high up on the Group’s agenda, developing a more robust and 
long-term ESG strategy covering both areas.  We have been involved in a number of charitable events, and we plan to 
continue and expand on these in the future.

Current trading and outlook
The start of the new financial year has seen financial results in line with our expectations, consistent with our high recurring revenue 
business model which gives good visibility.  

While we begin the new financial year with a similar level of cloud managed services recurring revenue as 12 months ago, we do so 
from a stronger position due to the success of the UK vaccination programme, the resulting growing confidence across the UK business 
landscape  and  from  the  positive  changes  we  have  put  in  place  through  the  year.  We  have  verified  that  the  market  we  operate  in  is 
growing and customers are looking for a partner who can provide a full breadth of service offering across the hybrid cloud.

We anticipate our sales pipeline will result in a stronger level of new customer wins as we move through the year as budgets for digital 
transformation programmes start to release. We will execute on the strategic improvement initiatives around our value proposition, 
branding and new service offerings, with a positive impact on revenue expected in the second half of the year and beyond, in line with 
expectations. 

We have proven the robustness of our business, underpinned by high levels of recurring revenues, breadth of customer base and strong 
cash generation. This is now enhanced with a clear strategic vision and roadmap to re-position the Group for growth, both organically 
and through selective acquisitions, and the Board is increasingly confident in the positive outlook for the long-term prospects for the 
Group. 

Reece Donovan
Chief Executive Offi cer
15 June 2021

Definition of alternative performance measures:
¹ Throughout these financial statements adjusted EBITDA (disclosed in the consolidated statement of comprehensive income) is earnings before interest, tax, depreciation and 
amortisation (EBITDA) before share-based payment charges, acquisition costs and gain on the revaluation of contingent consideration. Throughout these financial statements 
acquisition costs are defined as acquisition related costs and non-recurring acquisition integration costs. 

² Throughout these financial statements adjusted profit before tax (disclosed on page 14) is profit before tax, amortisation charges on acquired intangible assets, share-based 
payment charges, acquisition costs and gain on revaluation of contingent consideration.

iomart Group plc Annual Report and Accounts 2021

11

A STRAIGHTFORWARD CHOICE

PEOPLE

We are experts in what we do
We care about you
Personal 24x7 support
Dedicated deployment & support teams
Professional

OWNED ASSETS

We control everything from start to fi  nish
Single point of accountability
Extensive global services catalogue
Secure high availability & uptime
Data sovereignty

WHY 
IOMART?

BRAND

Straightforward
Make the complex simple
Strong and stable business
Big enough to deliver, small enough to care
20 years of experience

AGILE

Build what you need
Tailored services/bespoke
Any cloud, any time
Trusted business partner
Cost certainty & value for money

Supporting 
customers with
their journey to 
the cloud

iomart Group plc Annual Report and Accounts 2021

12

ANNUAL REPORT AND ACCOUNTS 2021

Chief Financial
Officer's Report

Financial Review

Key Performance Indicators 

Revenue
% of recurring revenue1
Gross Profit %2
Adjusted EBITDA3
Adjusted EBITDA margin %4
Adjusted profit before tax5
Adjusted profit before tax margin %6
Profit before tax 
Profit before tax margin %7
Basic earnings per share 
Adjusted earnings per share (diluted) 8
Cash flow from operations / Adjusted EBITDA %9
Net debt / Adjusted EBITDA leverage ratio10

See page 17 for definition of alternative performance measures

Revenue

2021 

         2020

£111.9m
90%
60.5%
£41.4m
37.0%
£19.6m
17.5%
£12.5m
11.1%
9.3p
14.4p
106%
1.3

£112.6m
85%
60.8%
£43.5m
38.6%
£22.8m
20.2%
£16.8m
14.9%
12.5p
16.3p
95%
1.3

Total revenue for the year is consistent with the prior year at £111.9m (2020: £112.6m), with growth from the acquisitions made in the 
prior year offset by, to the largest extent, a reduction in non-recurring revenue as a result of the impact of Covid-19 on customers, plus 
a £0.9m reduction within Easyspace, our domain name and mass hosting business, in line with our expectations.

Cloud Services
Overall, our Cloud Services segment grew revenues by £0.1m. For the first time, we have provided some additional disaggregation of 
revenue which is relevant for the Cloud Services segment.  The following is the disaggregation of the Cloud Services revenue of £99.9m 
(2020: £99.8m): 

Disaggregation of Cloud Services revenue 

Cloud managed services 

Self-managed infrastructure

Non-recurring revenue 

2021
£’000

57,961

30,311

11,672

99,944

2020
£’000

54,590

28,009

17,190

99,789

Cloud managed services
Cloud  managed  services  is  the  area  we  have  focused  our  development  and  commercial  efforts  on  and  where  we  have  consistently 
achieved  organic  growth.  Growth  was  achieved  both  organically  (£1.8m)  and  through  the  acquisition  of  ServerChoice  on  the  28 
February  2020.  The  strongest  element  of  new  orders  in  the  year  was  from  our  existing  customer  base  as  they  required  increased 
capacity or additional services, with a lower contribution from new client wins.  We believe the growth would have been higher if Covid-
19 had not delayed the larger digital transformation projects which is often the catalyst for attracting new customers to iomart. We 
experienced higher than normal levels of non-renewals in the final months of the year, which while not significantly impacting recognised 
revenue in 2021, has resulted in an opening recurring revenue level within cloud managed services going into the new year at a level 
similar to 12 months ago.

Self-managed infrastructure
Over  the  previous  two  years  we  have  experienced  some  reduction  in  revenue  within  the  self-managed  infrastructure  activity, 
predominantly from the large tail of smaller customers within some of the acquired brands. Overall, this segment grew in the year, due 
to the contribution from the Memset acquisition, which was made on the 12 March 2020, however organic revenue reduced by £2.3m. 

13

iomart Group plc Annual Report and Accounts 2021

 
   
 
Strategic Report - Chief Financial Officer's Report

Non-recurring revenue

The largest area of revenue reduction in the current year was in non-recurring revenue in respect of on-premise hardware and software 
solution  sales.  This  represented  a  £5.5m  net  reduction  in  revenue.    This  activity  saw  the  most  immediate  impact  from  Covid-19  as 
customers simply delayed IT expenditure.

Easyspace

Our Easyspace segment has performed in line with expectations over the year with revenues reducing by £0.9m (6.7%) to £11.9m (2020: 
£12.8m).  The domain name and web hosting business is a growing market but one in which we concluded that the marketing spend to 
compete with the global players was not the best use of our resources. The activity remains highly profitable and cash generative. 

Business model

Our business model in both segments generally involves the provision of cloud and managed hosting services from our data centres, 
delivering the computing power, storage, and network capability our customers require for the operation of their own businesses. We 
have invested in an estate of data centres, an extensive fibre network and for each customer the servers, routers, firewalls etc that are 
necessary to create the IT infrastructure they require. These resources, along with the associated staff, are shared across most of our 
revenue streams. Customers pay us for the provision of that infrastructure, with the potential to add 3rd party technology and various 
degrees of a managed services wrapper.  

Larger customers tend to have multi-year contracts for complex cloud solutions, which are invoiced and paid on a monthly basis. Many of 
our smaller customers pay in advance for the provision of services which results in a substantial sum of deferred revenue, which is then 
recognised over the period of the service provision. A significant proportion of our revenue is therefore recurring and the combination 
of multi-year contracts and payment in advance provides us with excellent revenue visibility.

Gross Profit

Gross profit in the year, which is calculated by deducting from revenue variable cost of sales such as domain costs, public cloud costs, 
the cost of hardware and software sold, power, sales commission and the relatively fixed costs of operating our data centres, reduced 
by  £0.9m  to  £67.6m  (2020:  £68.5m).  In  percentage  terms,  gross  margin²  was  broadly  stable  at  60.5%  (2020:  60.8%),  however,  the 
movement in the year is a combination of a reduction in on-premise hardware and software solution sales which are typically lower gross 
margin given the inclusion of the reselling element of their solutions, offset by initial lower contribution levels on some of the larger 
managed cloud solutions compared to margins from the self-managed infrastructure only deals made in previous years.

We have not seen any significant individual price change in any of the components of the purchased cost base in the last 12 months, 
although as more complex solutions are designed for customers we generally see more bought in recurring costs being introduced to 
our cost of sales. 

Adjusted EBITDA3
The Group’s adjusted EBITDA reduced by 4.8% to £41.4m (2020: £43.5m) which in adjusted EBITDA margin4 terms translates to 37.0% 
(2020: 38.6%). The impact of the acquisitions is the main factor behind the increase in the administration expense (before depreciation, 
amortisation, share based payment charges and acquisition cost) of £1.2m versus the previous year comparative with a small £0.2m 
saving within the underlying business.  

Cloud Services segment saw a 4.3% reduction in adjusted EBITDA to £40.5m (2020: £42.3m). In percentage terms the Cloud Services 
margin  decreased  to  40.5%  (2020:  42.4%).  This  adjusted  EBITDA  profitability  reflects  the  reducing  revenue  contribution  from  the 
higher  margin  legacy  self-managed  infrastructure,  which  cannot  be  fully  replaced  by  the  initial  profitability  of  wins  within  the  more 
complex managed cloud services, along with some investments in operations in the year. Although at a lower overall level, stability was 
achieved during the year, with the second half adjusted EBITDA margin being consistent with those achieved in the first half of the year. 

The Easyspace segment’s adjusted EBITDA was £5.3m (2020: £5.6m) reflecting the impact of slightly lower revenue this year offset 
with some improvement in gross margin due to the specific bundle of packages sold to hosting customers.  In percentage terms the 
adjusted EBITDA margin increased to 44.8% (2020: 44.2%).

Group overheads remained stable at £4.4m (2020: £4.4m). These are costs which are not allocated to segments, including the cost of 
the Board, the running costs of the headquarters in Glasgow, Group marketing, human resource, finance and design functions and legal 
and professional fees for the year. 

Adjusted profit before tax5
The depreciation charge of £16.9m (2020: £15.6m) has increased by £1.3m in the year, driven by the acquired asset base of the Memset 
and ServerChoice acquisitions at the end of last year. The depreciation charge as a percentage of recurring revenue is 16.8% which is 
broadly consistent with prior year of 16.4%.  

The  charge  for  amortisation  of  intangibles,  excluding  amortisation  of  intangible  assets  resulting  from  acquisitions  (“amortisation  of 
acquired intangible assets”), of £2.9m (2020: £2.9m) has remained stable year on year. 

Finance costs of £2.0m (2020: £2.2m), has reduced due to lower bank loan interest as LIBOR rates fell.  

iomart Group plc Annual Report and Accounts 2021

14

Strategic Report - Chief Financial Officer's Report

Adjusted profit before tax (continued)

After deducting the charges for depreciation, amortisation (excluding the charges for the amortisation of acquired intangible assets) 
and finance costs from the adjusted EBITDA, the Group’s adjusted profit before tax reduced to £19.6m (2020: £22.8m), representing 
an adjusted profit before tax margin6 of 17.5% (2020: 20.2%).

Profit before tax

The  measure  of  adjusted  profit  before  tax  is  an  alternative  profit  measure  which  is  commonly  used  to  analyse  the  performance  of 
companies particularly where M&A activity forms a significant part of their activities.

A reconciliation of adjusted profit before tax to reported profit before tax is shown below:

Reconciliation of adjusted profit before tax to profit before tax

Adjusted profit before tax5
Less: Amortisation of acquired intangible assets
Less: Acquisition costs
Less: Share-based payments
Add: Gain on revaluation of contingent consideration
Profit before tax

2021
£’000
19,628
(5,457)
(493)
(1,247)
33
12,464

2020
£’000
22,768
(6,159)
(438)
(1,243)
1,856
16,784

The adjusting items are: charges for the amortisation of acquired intangible assets of £5.5m (2020: £6.2m) with the reduction being from 
expiry of the amortisation charge on earlier acquisitions; acquisition costs of £0.5m (2020: £0.4m) and share-based payment charges of 
£1.2m (2020: £1.2m).

In addition, the adjusting items also include a minor gain on the revaluation of contingent consideration in the year on the prior year 
acquisitions.  During the year to 31 March 2020, the equivalent value was higher at £1.9m which related to the reduction in the earn-out 
payment on the December 2019 LDeX acquisition. 

After  deducting  these  items  from  the  adjusted  profit  before  tax,  the  reported  profit  before  tax  was  £12.5m  (2020:  £16.8m).    In 
percentage terms the profit before tax margin7 was a reduction to 11.1% (2020: 14.9%) with one third of the reduction coming from 
a one off gain on contingency consideration in prior year not repeated, with the majority of the balance driven by the trading result in 
the year. 

Taxation
The tax charge for the year is £2.3m (2020:  £3.1m). The tax charge for the year is made up of a corporation tax charge of £3.5m (2020: 
£3.6m) with a deferred tax credit of £1.2m (2020: £0.5m). The effective rate of tax for the year is 18.1% (2020: 18.7%).  The increase to 
a 25% UK corporation tax rate was not substantively enacted at 31 March 2021 consequently, at the year end, the deferred tax balances 
have been calculated with a 19% rate. We believe the UK headline corporation tax rate, is considered a reasonable recurring effective 
tax rate for underlying profits. Further explanation of the tax charge for the year is given in note 9.  

Profit for the year 
After deducting the tax charge for the year from the profit before tax the Group has recorded a profit for the year from total operations 
of £10.2m (2020: £13.6m). 

Earnings per share
The calculation of both adjusted earnings per share and basic earnings per share is included at note 11.

Basic earnings per share from continuing operations was 9.3p (2020: 12.5p), a reduction of 25.6%. 

Adjusted diluted earnings per share8, based on profit for the year attributed to ordinary shareholders before amortisation charges of 
acquired intangible assets, acquisition costs, share-based payment charges, the gain on the revaluation of contingent consideration, and 
the tax effect of these items was 14.4p (2020: 16.3p), a reduction of 11.7%.

The measure of adjusted diluted earnings per share as described above is a non-statutory measure which is commonly used to analyse 
the performance of companies particularly where M&A activity forms a significant part of their activities.

Dividends 
Our dividend policy, which has been in place for several years now, is based on the profitability of the business in the period measured 
with  reference  to  the  adjusted  diluted  earnings  per  share  we  deliver  in  a  financial  year.  For  the  last  few  years  we  have  been  paying 
dividends at the maximum level allowed by our stated policy.  We have reviewed our dividend policy in the year and with the continued 
strong level of cash generation in the business are increasing the maximum pay-out policy from 40% to 50% of adjusted diluted earnings 
per share.  This amendment allows the Directors to propose a final dividend of 4.50p which is above the prior year of 3.93p and we 
believe is fully appropriate given the recurring revenue nature of the Group, the level of operating cash which we deliver, the low level 
of indebtedness within the Group and the fact we have not utilised any of the government furlough schemes. As a result, along with 
the interim dividend of 2.60p (2020: 2.60p), which was paid in January 2021, the total dividend for the year is 7.10p (2020: 6.53p), an 
increase of 8.7%. 

15

iomart Group plc Annual Report and Accounts 2021

Strategic Report - Chief Financial Officer's Report

Cash flow and net debt

Net cash flows from operating activities
The Group continued to generate high levels of operating cash over the year. Cash flow from operations was £43.7m (2020: £41.3m) 
which represents a 106% conversion9 of adjusted EBITDA (2020: 95%). During the year the Group received £2.3m of cash deposit back 
from our landlord as part of the negotiation of the extension of the London data centre lease to June 2035. Adjusting for this one item 
takes the EBITDA conversion to cash ratio to 100% in the year. This strong level of cash flow conversion has been a constant feature 
over the years, recognising the strength of our business model and cash cycle.  

Payments of taxation in the year was £1.1m lower at £3.6m (2020: £4.7m) and results in a net cash flow from operating activities in the 
year of £40.1m (2020: £36.6m), an increase of 9.4%.

Cash flow from investing activities
Our strategy is to continue to reinvest some of our strong operating cash flow we generate back into the business both in the form of 
internal investments into our global infrastructure but also in the continuation of our disciplined acquisition strategy. 

The Group invested a total of £19.2m (2020: £21.3m) during the year.

The Group continues to invest in property, plant and equipment through expenditure on data centres and on equipment required to 
provide managed services to both its existing and new customers. As a result, the Group spent £15.2m (2020: £14.7m) on assets, net 
of related lease drawdowns, trade creditor movements and non-cash reinstatement provisions.  Most of the spend in the year was on 
operational items such as servers and storage to support customer deployments.  Project type capital expenditure on the infrastructure 
was £0.7m higher than last year. This included payments associated with the investment in the London data centre chiller replacement 
and the network upgrade in the last quarter of the year. 

Expenditure was also incurred on development costs of £1.3m (2020: £1.4m) and on intangible assets of £0.6m (2020: £1.1m). 

We  made  no  acquisitions  in  the  last  year  (2020:  £4.1m  of  payments,  net  of  cash  acquired).    During  the  year  we  incurred  £2.4m  of 
expenditure in respect of contingent consideration due on previous year acquisitions (2020: £nil). As we have outlined in our strategy 
we do expect M&A activity will continue to support and accelerates our organic growth ambitions over the coming five years.  

Cash flow from financing activities
Drawdowns  of  £1.2m  (2020:  £6.2m)  were  made  from  the  revolving  credit  facility  in  the  year  to  fund  the  payment  of  contingent 
consideration due on acquisitions.  Bank loan repayments of £1.2m (2020: £2.0m) were made in the year thus the closing drawn bank 
loan remains unchanged at £52.8m (2020: £52.8m). Cash received in the year from issue of shares was £0.4m (2020: £0.6m). We also 
made dividend payments of £7.1m (2020: £8.3m); paid finance costs of £1.1m (2020: £1.7m); and made lease repayments of £5.4m 
(2020: £4.7m).  

Net cash flow 
As a consequence, our overall cash generated during the year was £7.5m (2020: £5.4m) which resulted in cash and cash equivalent 
balances at the end of the year of £23.0m (2020: £15.5m). 

Net Debt
The net debt position of the Group at the end of the year was £54.6m (2020: £57.6m) as shown below. The increase in the lease liability 
to  £24.9m  (2020:  £20.3m)  primarily  relates  to  extensions  to  existing  lease  arrangements,  including  the  five-year  extension  to  our 
London data centre. The net debt position represents a multiple of 1.3 times10 (2020: 1.3 times) our adjusted EBITDA which we believe 
is a comfortable level of debt to carry given the recurring revenue business model and strong cash generation in the business. 

Bank revolver loan
Lease liabilities
Less: cash and cash equivalents
Net Debt

The banking facility, which provides an £80m revolving credit facility, matures in September 2022. 

Exposure to credit and liquidity risks

Disclosures relating to our exposure to credit and liquidity risks are outlined in note 15.

2021
£’000
52,791
24,867
(23,038)
54,620

2020
£’000
52,791
20,347
(15,497)
57,641

iomart Group plc Annual Report and Accounts 2021

16

Strategic Report - Chief Financial Officer's Report

Financial position

The strength of our business model, with high recurring revenue, low customer concentration across wide sectors and a positive cash 
cycle is well established and creates a very strong financial position. This resilience has been proven during the last 12 months in what 
has been an unprecedented period globally with the challenges caused by the Covid-19 pandemic. The Group continues to generate 
substantial amounts of operating cash. The generation of that cash flow, together with the committed bank loan facility for acquisitions, 
capital expenditure and general business purposes, means that the Group has the liquidity it requires to continue its growth through 
both organic and acquisitive means.  

Scott Cunningham
Chief Financial Offi cer
15 June 2021

Definition of alternative performance measures:
¹ Recurring revenue is the revenue the repeats either under long-term contractual arrangement or on a rolling basis by predictable customer habit. % of recurring revenue is 
defined as Recurring Revenue (as disclosed in note 3) / Revenue (as disclosed in the consolidated statement of comprehensive income) 
² Gross profit margin % is defined as Gross Profit / Revenue as a % (both as disclosed in the consolidated statement of comprehensive income)
³ Adjusted EBITDA (as disclosed in the consolidated statement of comprehensive income) is earnings before interest, tax, depreciation and amortisation (EBITDA) before 
share-based payment charges, acquisition costs and gain on the revaluation of contingent consideration. Throughout these financial statements acquisition costs are defined 
as acquisition related costs and non-recurring acquisition integration costs.
4 Adjusted EBITDA margin % is defined as adjusted EBITDA (as defined on page 11) / Revenue (as disclosed in the consolidated statement of comprehensive income) as a %
5 Adjusted profit before tax (as disclosed on page 14) is profit before tax, amortisation charges on acquired intangible assets, share-based payment charges, acquisition costs 
and gain on revaluation of contingent consideration.
6 Adjusted profit before tax margin % is defined as adjusted PBT (as defined on page 11) / Revenue (as disclosed in the consolidated statement of comprehensive income) as a %
7 Profit before tax margin % is defined as Profit before Tax / Revenue (both as disclosed in the consolidated statement of comprehensive income) as a %
8 Adjusted  diluted  earnings  per  share  is  earnings  before  amortisation  charges  on  acquired  intangible  assets,  share-based  payment  charges,  acquisition  costs  and  gain  on 
revaluation of contingent consideration and the tax impact of adjusted items /weighted average number of ordinary shares – diluted (as disclosed in note 11)
9 Cash flow from operations / Adjusted EBITDA % is defined as cash flow from operations (as disclosed in the consolidated statement of cash flows) / Adjusted EBITDA (as 
defined on page 11) as a %
10 Net debt / Adjusted EBIDTA level ratio is defined as Net Debt (as disclosed on page 16) / Adjusted EBITDA (as defined on page 11)  

17

iomart Group plc Annual Report and Accounts 2021

Strategic Report - Principal Risks and Uncertainties

The Board of Directors, who are responsible for the Group’s system of risk management and internal controls, have established systems 
to ensure that an appropriate level of oversight and control is provided to manage principal risks and uncertainties identified that could 
have a material impact on the Group’s performance.  The Group’s systems of risk management and internal controls, which are reviewed 
for effectiveness by the Audit Committee and the Board, are designed to help the Group meet its business objectives by appropriately 
managing, rather than eliminating, the risks relating to those objectives.  

In  the  current  year,  the  Group  updated  its  risk  management  framework  and  risk  assessment  to  reassess  and  update  the  current 
identified  risks,  where  relevant,  in  order  to  support  the  execution  and  delivery  of  the  Group’s  strategy.    Executive  Directors  and 
senior management meet to review both the risks facing the business and the controls established to minimise those risks, and their 
effectiveness in operation, on an on-going basis.  The aim of these reviews is to provide reasonable assurance that material risks are 
identified and appropriate action taken at an early stage.  More details on the Group’s control framework is provided in the Corporate 
Governance report on page 35 and details of financial risks are outlined in note 28.  Through this process, we have continued to identify 
similar potential material risks and uncertainties as reported in the prior year.  These risks are as follows:

Covid-19

The impact of Covid-19 on our business required us to reassess the impact of the global pandemic on our risk management and internal 
control environment.  Our resilient business model, the diversity and limited concentration of our customer base and thus minimised 
industry  exposure  has  reduced  the  impact  that  Covid-19  had  on  our  business  during  the  year.      We  implemented  remote  working 
across all our sites and continue to operate effectively to meet customers’ requirements.  During the year, we undertook regular risk 
assessments  to  monitor  the  impact  of  Covid-19  and  the  Executive  team  reviewed  the  guidance  issued  by  the  UK  government  on  a 
regular basis, and adapted accordingly, to ensure the health and safety of our employees continued to be at the forefront of our response 
to the pandemic. We believe our risk assessment process still remains valid and new modes of operation, including remote working, have 
not diluted the strength of our control environment.  

Staff

As with any service organisation iomart is dependent on the skill, experience and commitment of its employees and especially a relatively 
small number of senior staff. The performance of the Group could be adversely affected if the required staffing levels are not maintained 
or senior staff are not retained. The Group seeks to recruit and retain suitably skilled and experienced staff by offering a challenging 
and rewarding work environment. This includes competitive and innovative reward packages and a strong commitment to training and 
development. The Group also has the ability to manage and recruit resource across multiple locations which creates, to some degree, 
flexibility on where we recruit and how we deploy our resources.

Data centre operation

Any downtime experienced at our data centres would immediately have an impact on our ability to provide customers with the level 
of service they demand. Should the Group be unable to provide the required level of service this could have an adverse effect on the 
Group’s performance through the loss of customers and reputation. Our ongoing investment in preventative maintenance and lifecycle 
replacement programme ensures our data centres continue to operate at their optimum parameters. We also continually look at new 
innovations and technology within the sector that can help to deliver operational efficiency and effectiveness in line with our ISO50001 
energy management system, and our obligations within the CRC Energy Efficiency Scheme.

Network

The Group provides an essential service to an extensive client base many of whom rely on the provision of that service for their major 
internet presence. The service we provide to customers is dependent on the continued operation of our diverse fibre network which 
connects our data centre estate. Should the network fail there would be an adverse impact on customers and any diminution in the level 
of service could have serious consequences for customer acquisition and retention. The Group has implemented a resilient network 
throughout its data centre estate with no single points of failure to ensure the likelihood of network failure is minimised. 

Data and Cyber Security

There has been a sharp rise in recent years in cyber and data related crime. The security of customer, commercial and personal data 
presents both a reputational and financial risk to the Group. Whilst it is a challenge to completely eliminate all data and cyber security 
risks,  the  Group  continues  to  make  substantial  investment  in  physical  and  data  security  systems  and  to  promote  a  culture  within 
the organisation which embeds security across all of our operations. iomart continues to develop our security portfolio to equip our 
customers with the means to counter the types of security threats our clients face. We are enhancing our internal process improvement, 
security awareness and training to ensure we provide solutions which customers can rely on. The Group also carries specific insurance 
in relation to cyber related crime.  Our contracts and associated schedules with customers make it clear where responsibilities lie in 
relation to the roles and responsibilities of each party for the Security of Data and Data Protection in general. 

Competition 

iomart  operates  in  a  competitive  and  fluid  marketplace  and  while  the  Directors  believe  the  Group  enjoys  significant  strengths  and 
advantages  in  competing  for  business,  some  of  the  competitors  are  significantly  larger,  allowing  them  to  offer  similar  services  for 
lower  prices  than  the  Group  would  be  prepared  to  match,  or  launching  new  product  offerings  with  significantly  enhanced  features.  
Consequently, these competitors could materially adversely impact the scale of the Group’s revenues and its profitability.  In response to 
this, we maintain a broad customer base, with currently no single customer with more than 2% of our annual revenue. We also mitigate 
the  risk  by  establishing  strong  relationships  with  our  customers,  developing  tailor-made  and  value-creating  solutions  and  delivering 
excellent service performance while being cost competitive in our day to day business.  Our development team are continually working 
towards both enhancing, and augmenting, the services we currently offer.  Our product board meets regularly to keep abreast of new 
technology which could enhance the Group's service portfolio.

iomart Group plc Annual Report and Accounts 2021

18

Strategic Report - Principal Risks and Uncertainties

Key suppliers

The Group is dependent on certain key suppliers for the continued operation of its business, the most significant of which are those 
for electricity, bandwidth and servers. Were any of these key suppliers to fail in their service provision to the Group this could have 
an adverse effect on the Group’s ability to provide services to its customers. In all cases these supplies are obtained from reputable 
organisations chosen after a thorough selection process. After selection, the Group actively seeks to maintain good relationships with 
the chosen suppliers. The Group also seeks to maintain either several sources of supply or, in the case of electricity, alternative sources 
of power.

Growth management

The Group seeks to achieve high levels of growth through a combination of organic and acquisitive means. As a consequence, we need to 
continue to evolve as an organisation to meet the demands that such growth places on our business operations. Failure to evolve in the 
necessary way could lead to deterioration in overall business performance. As part of our annual strategy and budget review process, 
which is updated as necessary throughout the year, we identify the resource and organisational changes that are needed to support our 
growth. In addition, an integration and migration plan is produced for each acquisition that is made to ensure the acquired operation is 
successfully integrated into the Group’s operations.

Acquisitions

The Group has made several acquisitions over the last number of years and has a stated strategy to continue to make acquisitions. This 
produces three areas of risk:

· 

· 

· 

Acquisition  target  risk  –  we  may  not  be  able  to  identify  suitable  targets  for  acquisition.  Through  a  combination  of  internal 
research and external relations we maintain an active pipeline of potential acquisition targets;  

Acquisition  integration  risk  –  we  may  not  integrate  the  acquired  business  into  the  Group  in  an  effective  manner  and  as  a 
consequence  could  lose  staff  and  customers  of  the  acquired  business.  For  each  acquisition  we  prepare  an  integration  and 
migration plan which includes the participation of the vendor to ensure successful integration of the acquired business into 
the Group’s operations; and

Acquisition  performance  risk  –  the  acquired  business  may  not  perform  in  line  with  expectations.  As  a  consequence,  the 
expected financial performance of the operation may not be achieved with a resulting adverse effect on profits and cash flow. 
For each acquisition diligence and integration planning is undertaken and all potential synergies identified.

19

iomart Group plc Annual Report and Accounts 2021

Strategic Report - Stakeholder Engagement

Stakeholder engagement is critical to the long-term success and sustainability of our business and the Board recognises its responsibility 
to  take  into  consideration  the  needs  and  concerns  of  our  key  stakeholders  as  part  of  its  discussion  and  decision-making  processes.  
During the year, the Board and its Directors confirm they have acted in a way that promotes the success of iomart Group for the benefit 
of its members as a whole, and in doing so have had regard to the stakeholders and key matters set out in Section 172(1) (a) to (f) of the 
Companies Act 2006 (“Section 172”). 

The Board considers that the Group’s key stakeholders are its shareholders, employees, customers, suppliers and key partners and the 
environment.  The Directors recognise that they are expected to take into account the interests of those stakeholders whilst prioritising 
the long-term success of the Group. This can mean that the interests of certain stakeholder groups in the short-term may need to be 
balanced against such long-term success.    

The  Board  view  the  key  stakeholders  and  principal  methods  of  engagement  as  shown  in  the  table  below.    In  all  cases,  the  level  of 
engagement informs the Board, both in relation to stakeholder concerns and the likely impact on decision-making.  The Board uses its 
monthly board meetings as a mechanism to address and meet its obligations under Section 172.

Stakeholder 
Group

Shareholders

How we engaged in 2020/2021

The Board engages with shareholders throughout the year through the annual and half year results, trading 
updates, the Annual General Meeting, the investor roadshows and the investor pages on the iomart Group 
website. Given the change of Chief Executive Officer (“CEO”) during the year there has been a higher level of 
interaction with shareholders and investors away from annual and half year reporting as a number of one to 
one meetings were undertaken as part of the CEO handover programme.  In the current year, the Board has 
adapted any methods of communication as required to comply with Covid-19 government guidance.

The Board receives detailed feedback reports via our various advisors, on views of shareholders and covering 
analysts.    Throughout  the  year  we  have  maintained  open  and  effective  engagement  with  shareholders 
and  investors  on  key  topics  such  as  strategy,  environmental,  social  and  governance  (“ESG”)  and  business 
performance. 

In the current year, we have used ‘Reach’, an investor communication service aimed at assisting companies to 
deliver non-regulatory news, to announce the appointment of our Chief Marketing Officer (“CMO”) and our 
investment in our fibre network.   

Employees

Our culture defines the behaviours we expect from all our employees and helps drive our strategy of building 
a high performance team. Our core values are:

· 

People  first  –  our  people  are  at  the  heart  of  everything  we  do.  We  support  them  to  anticipate  our 
customers’ needs and exceed their expectations;

·  One team – we work together to achieve great things and treat each other with respect;

· 

· 

· 

Be curious – we will always strive to improve and challenge the status quo;

Be accountable – we take ownership of what we do and how we do it. We will deliver on our promises 
and are open to feedback; and

Be  ambitious  –  we  take  pride  in  and  are  passionate  about  our  work  and  we  insist  on  the  highest 
standards from ourselves and others.

In the current year, we have reinvigorated the way in which we communicate with our employees through a 
range of channels to ensure employees are informed about business strategy and developments in real-time. 
We introduced the use of Yammer across the Group to connect leaders, communicators, and employees to 
build communities, share knowledge (both formal and informal) and engage everyone.  This social networking 
tool  has  been  popular  for  acknowledging  new  business  wins,  staff  achievements  and  also  promoting  social 
events such as quiz nights and virtual running clubs.

This year has seen wider communication by the Board to all employees through quarterly townhalls led by 
our  CEO  to  provide  updates  on  strategy,  organisational  change  and  answer  any  questions  put  forward  by 
employees.  Our Chairman attended the March 2021 townhall to give his views on strategy going forward 
and respond to employee questions.

iomart Group plc Annual Report and Accounts 2021

20

Strategic Report - Stakeholder Engagement

Stakeholder 
Group

Employees 
(continued)

Customers

Suppliers and 
key partners

How we engaged in 2020/2021 (continued)

The Board continues to receive monthly HR updates covering key employee matters and developments.  By 
maintaining a rotational schedule, which sees department heads present at Board meetings, and the sharing 
of regular internal staff publications and newsletters sent to all employees, the Board is well connected to the 
wider employee base.

The  Group  places  customers  at  the  heart  of  our  business  and  strategy  and  has  continued  to  focus  on  this 
ethos throughout the Covid-19 pandemic to ensure we support our customers.  All our teams are focused on 
regular communication with customers to ensure we fulfil our customers’ product and service requirements 
and  to  deliver  excellent  customer  service.    We  ensure  that  our  customers  have  the  opportunity  to  speak 
to  their  support  team,  account  manager  or  a  member  of  senior  management  throughout  each  stage  of 
their customer journey with iomart.   For more details on how the Group engages with customers, see the 
Directors’ report on page 46. 

Open  and  honest  engagement  and  relationships  with  our  suppliers  and  subcontractors  is  critical  to  the 
delivery of our business model and long-term strategy.  The Group has a number of key strategic partners 
that we engage with to support delivery of our business in a number of key areas including IT infrastructure 
and communication products and services, software, provision of power and our landlords on leased property.  
Our teams and employees interact with our strategic partners and all other suppliers on a regular basis to 
strengthen  trading  relationships  and  to  ensure  that  the  supply  chain  function  continues  to  operate  well  to 
support the business.

The  CEO  and  CFO  continue  to  engage  with  a  number  of  key  strategic  partners  to  ensure  we  monitor  the 
quality  of  our  suppliers  to  optimise  operational  efficiency,  ensure  we  receive  the  best  level  of  service  and 
continue  to  contract  on  favourable  terms  to  support  the  business.      For  more  details  on  how  the  Group 
engages with suppliers, see the Directors’ report on page 46.

Environment

The  Group  recognises  the  environmental  impacts  arising  from  our  business  activities  and  is  committed  to 
reducing these through effective environmental management. The Group operates a number of data centres 
throughout  the  UK  and  we  operate  our  data  centres  in  a  way  intended  to  reduce  the  impact  on  our  local 
environment, including the usage of energy and carbon dioxide emissions.  

The  Board  receive  updates  on  compliance  with  ISO  standards,  environmental  and  energy  efficiency 
management policies and updates on improvement activities through the monthly Board pack.  

iomart Group plc Annual Report and Accounts 2021

21

Strategic Report - Stakeholder Engagement

The following table covers the key decisions made during the year and the stakeholder group(s) impacted by these decisions. 

Key Stakeholder 
Group’s 
impacted

Shareholders, 
Employees, 
Customers, 
Suppliers, 
Environment

Key Impact

Key decisions made 

Long term 
strategy and 
performance 
of the Group 

During the year, the Board has challenged and approved the Group’s long-term strategic 
plan for the next five years. This strategic planning was led by Reece Donovan, the new 
CEO,  which  provided  a  fresh  view  of  the  market  opportunities  and  priorities  for  the 
business.  A  Capital  Markets  Day  was  undertaken  on  5  May  2021  in  which  the  Group’s 
strategic  plans  were  presented  to  shareholders  and  investors.  The  Group  Strategy  is 
outlined in the CEO’s report on pages 8 and 9.  In reviewing the strategic plan, the Board 
considered  the  potential  impact  that  the  Group’s  growth  plans  might  have  on  its  key 
stakeholders  to  ensure  that  there  was  a  healthy  balance  between  growth,  shareholder 
returns, internal and external factors and wider stakeholder considerations.  

In  addition  to  approving  the  strategic  plan,  the  Board  approved  the  Group’s  2021/22 
financial budget and forecasts to 2026. The budget was developed by the Executive team 
through  a  detailed  bottom-up  approach  to  set  annual  targets  taking  into  consideration 
the  strategic  plan  and  any  specific  priorities  and  challenges  faced  by  the  Group.  The 
Board considered the potential impact on our key stakeholders to ensure that the budget 
achieved a responsible balance between operating performance and short and long-term 
considerations that matter to our key stakeholders.

The  Board  reviews  the  Nomination  Committees  assessment  of  the  current  and  future 
composition  of  the  Board,  with  a  focus  on  diversity,  skills  and  succession  planning.    The 
Board  approved  the  appointment  of  Reece  Donovan  as  CEO  and  the  previous  CEO 
stepping  into  a  Non-Executive  Director  role.    There  were  some  changes  made  to  the 
internal organisation in the year and, in particular, the CEO direct reporting lines. These 
changes included the appointment of a new CMO and COO to strengthen the Executive 
team and our relationships with our key stakeholders.  

The  Board  continues  to  monitor  the  trading  performance  of  the  Group,  on  a  monthly 
basis, through detailed Board reports provided by the CFO covering trading in the month 
and year to date, with performance monitored against budget and the previous financial 
year.  In addition, at each Board meeting, the Board also receives detailed Board reports 
covering  commercial,  operational  and  HR  matters  prepared  by  senior  managers  of  the 
business.  These reports cover sales and forecast pipeline, customers and suppliers, data 
centre  activity  and  various  aspects  of  operational  performance,  compliance  with  ISO 
requirements and key employee activity.

In  the  current  year,  the  Board  engaged  a  third  party  to  perform  an  external  market 
assessment to understand in more detail the market dynamics that iomart operates in and 
the impact this may have on the strategic plan.

iomart Group plc Annual Report and Accounts 2021

22

Key 
Stakeholder 
Group’s 
impacted

Shareholders, 
Employees, 
Customers, 
Suppliers

Strategic Report - Stakeholder Engagement

Key Impact

Key decisions made 

Response to 
Covid-19

During the year, the Board has focused widely on the impact of Covid-19 to ensure that 
all employees are safe and supported; to ensure that the business continues to operate to 
the highest standards for the benefit of all stakeholders; and to protect and enhance the 
long-term future of the business.  The Board has made decisions which have responded to 
the best interests of our key stakeholders whilst ensuring a balance between short-term 
financial impact and longer-term business resilience.   

A  detailed  customer  risk  assessment  was  undertaken  by  the  CFO,  supported  by  the 
management  team.    Whilst  that  did  not  identify  any  material  concerns  across  our 
customer  base,  the  Board  sanctioned  the  decision  to  support  some  SME  customers 
through extended payment terms to help them manage the financial impact the pandemic 
had on their working capital.  

A review of the supply chain of the Group and our main suppliers including IT infrastructure, 
communication products and services and power was conducted in the year to ensure we 
can  continue  to  deliver  on  our  business  model  throughout  the  pandemic.      The  Board 
made the decision to continue to pay suppliers under their normal payment cycles.   No 
other material decisions were made in respect of any changes needed to our supply chain 
as a result of Covid-19. 

There  has  continued  to  be  a  clear  focus  on  monitoring  of  cash  flow  and  strong  cash 
management with monthly reporting to the Board.  The Board took the decision not to 
apply for financial support through the government’s furlough scheme and to continue to 
support a small number of employees whose roles are not currently required.  

In  addition,  the  Company  has  focused  on  ensuring  the  health  and  wellbeing  of  our 
employees to ensure we support our employees throughout the Covid-19 pandemic and 
the Board have supported a number of key initiatives including:

· 

· 

An employee assistance programme has been launched in the year with a third 
party provider, Health Assured, offering free counselling support available 24/7 
for all employees and their families;

All  employees  have  been  given  access  to  Health  Assured’s  ‘My  Healthy 
Advantage’ phone app giving access to, among other things, mindfulness videos, 
mini health checks, health coaching and healthy eating guidance.

·  We  are  delighted  to  be  working  in  partnership  with  a  charity,  Mindapples,  as 
part of our employee wellbeing programme.  Mindapples help to improve mental 
health and help people take better care of their minds improving resilience and 
productivity.    During  the  year  Mindapples  has  delivered  sessions  to  our  staff 
and managers including ‘feed your mind’ and ‘get motivated’ sessions to support 
staff wellbeing which will continue through the coming year.

As noted in the CEO’s report on page 8, Principal Risks and Uncertainties on page 18 and 
the Corporate Governance report on page 34, the Board has continued throughout the 
year to formally consider the ongoing risks as a result of Covid-19 on the business and 
our key stakeholders.

23

iomart Group plc Annual Report and Accounts 2021

Strategic Report - Stakeholder Engagement

Key Impact

Key decisions made 

Financing 
and capital 
spend 

The  Board  approves  major  capital  expenditure  in  excess  of  £1m  to  support  the  capital 
investment  in  our  infrastructure  and  data  centres.    In  the  current  year,  the  Group  has 
invested  almost  £2m  in  next  generation  core  routing  technology,  which  will  provide 
100GB  capacity  on  its  network  with  the  ability  to  scale  to  400GB.  As  a  result,  iomart 
customers will benefit from faster, even more reliable connections to support their data 
and applications.

The Board approves the terms and conditions of the Group’s multi revolving credit facility.  
As part of the monthly Board report, the board receives monthly reporting on compliance 
with bank covenants.

The  Board  reviews  the  dividend  policy  and  approves  the  interim  and  annual  dividends 
taking into account the results and financial position of the Group, including the impact of 
Covid-19.

Key 
Stakeholder 
Group’s 
impacted

Shareholders, 
Customers

Employees 
and culture

The  Board  seeks  to  ensure  that  the  Group’s  staff  policies  and  processes  are  aligned 
with  the  Company’s  core  values  and  promote  the  long-term  strategy  of  the  Group.      In 
addition, the Board continues to make decisions that encourage improvements in systems, 
processes and benefits which impact our employees.     

Shareholders, 
Employees

During  the  year,  we  completed  an  employee  survey  with  80%  completion  rate  to  help 
understand  employee  views  on  working  from  home  and  the  new  mode  of  operations 
and to obtain feedback on future ways of working.  In addition, we held a number of staff 
engagement workshops with various levels of staff.  The purpose of both these interactions 
was  to  encourage  engagement  and  feedback  across  the  organisation  and  drive  cultural 
alignment with our new core values.  In addition, it ensures areas of importance highlighted 
by employees are considered and reflected in future decisions and communications.  The 
results of our interaction with employees were reviewed by the Executive team and the 
Board to develop actions and resulted in the launch of a number of initiatives which are 
discussed above in our response to Covid-19 and also noted below.

In the current year, as staff continue to work at home due to Covid-19, the Board approved 
the formal introduction of a flexible working hours regime to give staff greater flexibility 
to suit their needs.

In addition, in the current year a new performance management system was launched to 
enhance career development.  The launch of this new system has been accompanied by 
‘managing agile performance’ workshops held with all managers and staff to support and 
encourage staff to take ownership for their careers.

During  the  year,  the  Remuneration  Committee,  after  receiving  input  from  professional 
advisors,  has  continued  to  make  recommendations  to  the  Board  on  the  remuneration 
packages,  including  annual  bonuses  and  salary  review,  for  the  Executive  Directors  and 
long-term incentive plans.  

iomart Group plc Annual Report and Accounts 2021

24

Key 
Stakeholder 
Group’s 
impacted 

Shareholders, 
Employees, 
Customers, 
Suppliers, 
Environment

Strategic Report - Stakeholder Engagement

Key Impact 

Key decisions made 

Governance, 
regulatory 
requirements 
and risk 

The  Board  reviews  and  approves  the  results  announcements  and  trading  updates,  the 
half year report and annual report and the AGM statement.   The Board receives regular 
briefings from the Chairman, CEO and CFO and the Group’s brokers and public relations 
advisers.  

Through the half year and annual year end results process and the investor roadshows, the 
Board are in communication with analysts and advisors to help understand shareholder 
views which contributes to the Group’s strategy and decision making.  The CFO presents 
investor  feedback  results  from  the  roadshows  to  the  Board.    A  range  of  corporate 
information (including Group announcements) are available to all shareholders, investors 
and the public on the Group website www.iomart.com/investors.

Following  feedback  from  shareholders  and  with  the  benefit  of  an  updated  strategy,  the 
Board decided to host a Capital Markets Day on 5 May 2021.  

The  Board  takes  regulatory  responsibilities  seriously  and  is  committed  to  ensuring 
that it is open and transparent with regulators.  In the current year, the Board met with 
our  nominated  adviser  to  obtain  an  update  on  changes  to  AIM  rules  and  market  abuse 
regulations to ensure iomart’s compliance with requirements.  In addition, on 2 September 
2020, the Board appointed Investec Bank plc as Joint Broker alongside Peel Hunt LLP to 
open up an additional channel to the investment community. 

The Board undertakes a formal and rigorous evaluation of its own performance annually 
and that of its Committees and individual Directors.  As noted in our Corporate Governance 
report on page 32, an internal evaluation of the Board was completed in February 2021. 

In the current year, the Group has refreshed the internal control framework and the Group 
risk register and presented this to the Board for approval.  This refresh involved bringing 
together  the  Executive  team  to  reassess  the  Group’s  key  risks  and  update  the  current 
assessment  of  controls  and  improvement  actions  required  in  respect  of  each  major  risk 
identified.  In addition to this, the Board ensured they were fully informed on the impact of 
Brexit on the Group during the year through the presentation of a detailed assessment of 
key risks and implications for the Group by the CFO.

25

iomart Group plc Annual Report and Accounts 2021

Strategic Report - Stakeholder Engagement

Key Impact 

Key decisions made 

Key 
Stakeholder 
Group’s 
impacted 

Environment

Environmental, social and governance (“ESG”) was a topic with greater engagement when 
we met with shareholders during the year.  The Board is committed to demonstrating clear 
environmental and social policies and to minimise the impact of our business operations on 
the local environment. 

Employees, 
Customers, 
Suppliers, 
Environment

The Company participates in the Energy Saving Opportunities Scheme (ESOS) and meets 
the  requirements  of  the  Streamlined  Energy  and  Carbon  Reporting  (SECR)  regulations 
(see pages 46 and 47 for our SECR reporting and details on our energy efficiency actions 
in the year).  The Board receive regular management reports on energy performance and 
outputs  of  our  data  centres  to  demonstrate  our  commitment  to  ESOS  and  SECR  and  is 
committed to developing the reporting of emissions across the Group with the intention 
to  further  improve  environmental  performance  of  our  key  data  centre  locations.    In  the 
prior year the Board approved the replacement of the cooling system at our London data 
centre to improve energy efficiency which has been substantially completed in the current 
year.  In addition, LED lighting has been installed in key data centres to improve energy 
efficiency. 

The Board approved the commitment to procurement of Renewable Energy Guarantee of 
Origin (“REGO”) certificates for our green energy procurement.  Schneider Electric, our 
appointed energy management company, continues to support the Board in development 
of an appropriate renewable energy and carbon strategy.  

The Strategic Report on pages 6 to 26 has been approved by the Board and is signed on its behalf:

Scott Cunningham
Chief Financial Offi cer
15 June 2021

iomart Group plc Annual Report and Accounts 2021

26

Board of Directors

Reece
Donovan
Chief Executive Officer 

Scott 
Cunningham
Chief Financial Officer 

Date of appointment
October 2020

Date of appointment
September 2018

Ian 
Steele
Non-Executive Chairman

Date of appointment
June  2016  (appointed  Chairman 
August 2018) 

Background and experience
Reece  has  over  23 
years' 
experience  in  the  technology  and 
telecommunication  industries,  with 
a  demonstrable  track  record  of 
achievement in roles both in the UK 
and  internationally.  Reece's  most 
recent  position,  prior  to  joining 
iomart, was Chief Executive Officer 
at  Nomad  Digital,  a  provider  of  IP 
connectivity  and  digital  solutions 
to  the  global  transportation  sector. 
Previous  positions  include  Senior 
Vice-President  Global  Services 
for  CSG  International,  a  provider 
of  software  solutions  to  over  400 
customers located in 120 countries 
and  a  number  of  management 
and  operational  roles  across  the 
technology, 
communications 
and  consumer  packaged  goods 
industries  at  Steria  plc,  Xansa  plc 
and Druid plc.

Background and experience
Scott  is  a  chartered  accountant 
having trained with Arthur Andersen 
where he became a senior manager 
providing  audit  and  transaction 
support services to both public and 
private  companies.  Leaving  Arthur 
Andersen  in  2001      Scott  joined 
Clyde  Blowers  and  performed  a 
number  of  roles  including  Group 
Financial  Controller  for  the  Clyde 
Bergemann  Power  Group  from 
2003 to 2006.  He became Director 
of Corporate Finance and Company 
Secretary  for  AIM  listed  InterBulk 
Group  plc  in  February  2006  and 
in  April  2007  Scott  became  Group 
Finance  Director  for 
InterBulk 
Group  plc  until  it  was  successfully 
sold to Den Hartogh in March 2016. 
Immediately  prior  to  joining  iomart 
he  was  an  Investment  Director  at 
Clyde Blowers Capital.   

and 

Remuneration 

Committee Membership
Audit, 
Nomination (Chair)
Background and experience
Ian  is  a  chartered  accountant  with 
over  35  years’  experience  in  the 
corporate  finance  and  advisory 
sector. During a 16-year career with 
Deloitte  LLP,  Ian  undertook  roles 
within corporate finance and global 
advisory  services.  In  his  final  eight 
years before leaving Deloitte LLP in 
2015,  Ian  sat  on  the  UK  board  and 
fulfilled  the  role  of  senior  partner 
for  Scotland  and  Northern  Ireland, 
as  well  as  Head  of  Global  Advisory 
Services for the Firm. 
Ian  took  over  the  Chairmanship  of 
iomart in August 2018.
External appointments
Ian  is  a  Non-Executive  Director  of 
STV Group plc and a member of the 
Advisory  Board  of  Visible  Capital 
Limited.  He  is  also  a  member  of 
the  Constitutional  Panel  of  The 
Institute  of  Chartered  Accountants 
of Scotland.

27

iomart Group plc Annual Report and Accounts 2021

Board of Directors

Angus 
MacSween
Non-Executive Director

Date of appointment
March  2000 
Executive Director October 2020)

(appointed  Non-

Background and experience
Angus founded iomart in December 
1998  following  15  years  spent 
creating  and  selling  businesses  in 
the  telephony  and  internet  sector. 
In  1984,  after  a  short  service 
commission 
in  the  Royal  Navy, 
Angus  started  his  first  business 
telephone  systems.  He 
selling 
then  grew  and  sold  five  profitable 
businesses  –  including  Prestel,  an 
online  information  division  of  BT, 
which  he  turned  into  one  of  the 
UK’s first internet service providers. 
Following  the  sale  of  Teledata 
Limited, the UK’s leading telephone 
information  services  company,  to 
Scottish  Telecom  plc,  Angus  then 
spent two years on the executive of 
Scottish  Telecom  plc  where  he  was 
responsible  for  the  development 
of  the  company's  internet  division.  
Angus  was  Chief  Executive  Officer 
until  he  retired  on  1  October 
2020  and  was  appointed  as  a  Non-
Executive Director on the same day.

Richard
Masters
Non-Executive Director

Karyn
Lamont
Non-Executive Director

Date of appointment
June 2017

Date of appointment
February 2019

Committee Membership
Audit,  Remuneration  (Chair)  and 
Nomination
Background and experience
Richard  has  over  30  years’ 
experience  in  the  legal  profession 
and  was  managing  partner  of 
McGrigors  LLP  until  April  2012 
when it merged with Pinsent Masons 
LLP.  He  sat  on  the  main  board  of 
Pinsent  Masons  until  March  2017 
and  has  held  a  number  of  roles  in 
the  business  including  corporate 
finance advisory services. He served 
as  Head  of  Client  Operations  for 
Pinsent  Masons  for  three  years 
post-merger before being appointed 
as Executive Chairman of Complete 
Electronic Risk Compliance Limited, 
a  Pinsent  Masons  LLP  subsidiary 
which  was  sold  to  Dow  Jones  in 
February  2018.    Richard  was  Chair 
of  Scotland  and  Northern  Ireland 
for Pinsent Masons from September 
2017  until  October  2019  when  he 
retired. 

Committee Membership
Audit  (Chair),  Remuneration  and 
Nomination
Background and experience
Karyn  is  a  chartered  accountant 
and 
former  audit  partner  at 
PricewaterhouseCoopers  LLP.  She 
has  over  25  years  of  experience, 
13  years  as  an  audit  partner,  and 
provided  audit  and  other  services 
to a range of clients across the UK's 
financial  services  sector,  including 
outsourcing providers.  Her specialist 
knowledge 
financial 
reporting,  audit  and  controls, 
risk  management, 
regulatory 
compliance  and  governance.  Karyn 
left  PricewaterhouseCoopers  LLP 
in 2016. 
External appointments
Karyn  is  a  Non-Executive  Director, 
and  Audit  Committee  Chair,  for 
The  Scottish  Investment  Trust  plc, 
Scottish  Building  Society,  North 
American  Income  Trust  plc  and 
Scottish American Investment Trust 
plc.  

includes 

iomart Group plc Annual Report and Accounts 2021

28

Corporate Governance Report

On behalf of the Board, I am pleased to present our Corporate Governance report for the year ended 31 March 2021.  As Chairman of 
the Board, I am responsible for ensuring that the Board operates effectively and that it continues to uphold a high standard of corporate 
governance  with  strong  procedures  and  policies  that  are  considered  appropriate  to  the  nature  and  size  of  the  Group.    The  Board 
understands the importance of ensuring that there is a strong governance framework in place which underpins the Group’s ability to 
achieve its strategic goals and aims to continually improve our processes and risk management to support the continued growth of the 
Company.  The Board reviews governance arrangements on an ongoing basis to ensure that they remain fit for purpose and that our 
governance model continues to support our business.  

In FY19, the Company adopted the provisions of the Quoted Companies Alliance (“QCA”) Corporate Governance code.  The Company 
continues to adopt the QCA code and this report describes our approach to governance and how the principles of the QCA code have 
been fully complied with during the year.  Our statement of compliance, required for AIM companies, can also be found on our website 
at www.iomart.com/investors/corporate-governance.

Stakeholder engagement

Engagement  with  our  stakeholders  is  critical  to  the  long-term  success  of  the  Group  and  it  is  my  role  to  manage  the  Board  in  the 
best interests of the Group’s many stakeholders and be responsible for ensuring the Board’s integrity and effectiveness.  The Board 
recognises  its  responsibility  to  take  into  consideration  the  needs  and  concerns  of  all  our  stakeholders  as  part  of  our  discussion  and 
decision-making process and remains committed to strengthening business relationships.  

The  Board  has  iomart’s  environmental,  social  and  governance  (“ESG”)  performance  at  the  forefront  of  its  agenda.  We  welcome  the 
recent QCA Practical Guide to ESG issued in April 2021 and will use this to support continued improvement within each of the three 
areas.    Our  reporting  on  ESG  performance  in  the  current  year  is  covered  in  this  Corporate  Governance  report,  the  Stakeholder 
Engagement report on pages 20 to 26 and the Directors report (including our Streamlined Carbon Energy Reporting) on pages 46 to 48.  

A culture of strong corporate governance is essential to our future growth and I am confident that our approach to governance provides 
a robust framework to support the achievement of our strategic plan.

Ian Steele
Non-Executive Chairman
15 June 2021

29

iomart Group plc Annual Report and Accounts 2021

Corporate Governance Report

The Board

Role of the Board

The Board’s principal role is to provide effective leadership of the Group and establish and align the Group’s values, strategic plans and 
culture.  The strategic report describes the business model on page 14 and explains the basis on which the Group generates value, and 
the long-term strategy of the Group is outlined on pages 8 and 9.

It  is  the  Board’s  role  to  ensure  that  the  Group  is  managed  for  the  long-term  benefit  of  all  its  stakeholders  and  is  responsible  for 
delivering shareholder value by developing the Group’s strategic plans.  The Board ensures that obligations to all key stakeholders are 
met and that effective and efficient decision making is made incorporating the needs of our many stakeholders to drive and deliver its 
strategy in the best interest of all the Group’s stakeholders.  

The Board is responsible for overseeing the Group’s external financial and other reporting and for ensuring that a robust framework of 
governance and controls exist which allow for the identification, assessment and management of internal controls and risk management 
to support the continued growth of the business. 

There is an approved formal schedule of matters reserved for the Board which includes, but is not limited to:

· 

· 

· 

· 

· 

· 

approval of strategic plans, annual financial budgets and business plans;

approval of material acquisitions, contracts, acquisition of major capital expenditure and disposal of major assets; 

changes relating to the Group’s structure and shares;

approval of the annual report and interim financial statements, trading statements, preliminary announcements and 
accounting policies;

approving any significant funding facilities; and

approval of the dividend policy. 

The Board meets regularly, usually monthly, to discuss and agree on the various matters brought before it, including the trading results.  
Information  of  a  sufficient  quality  is  supplied  to  the  Board  in  a  timely  manner.    In  addition,  there  is  regular  communication  between 
Executive and Non-Executive Directors, where appropriate, to update the Non-Executive Directors on matters requiring attention prior 
to the next Board meeting. 

Board Structure and division of responsibilities

The Group is led by a strong and experienced Board of Directors which brings depth and diversity of expertise to the leadership of the 
Group.  The Board has an appropriate balance of skills, experience and knowledge of the Group and its market to enable it to discharge 
its duties and responsibilities effectively.  The Board recognises that to remain effective it must keep the composition of the Board under 
review to continue to ensure the right mix of skills and business experience to support the effective functioning of the Board, helping to 
ensure matters are fully debated and that no individual or group dominates the Board decision-making process.

Following the appointment of Reece Donovan as Chief Executive Officer and Angus MacSween as Non-Executive Director, the Board 
now  has  six  members,  comprising  two  Executive  Directors  being  the  Chief  Executive  Officer  and  Chief  Financial  Officer,  the  Non-
Executive Chairman and three Non-Executive Directors.  Board biographies of all Board members giving details of their experience are 
included on pages 27 and 28.  

The responsibilities of the roles within the Board are set out below:

Chairman

The  Chairman  is  responsible  for  the  leadership  and  effectiveness  of  the  Board  and  overall  running  of  the  Board,  ensuring  that  all 
Directors receive sufficient and relevant information prior to meetings to allow independent judgement and bring effective challenge 
to  decision  making.    The  Chairman  sets  the  Board  agenda  and  chairs  the  Board  meetings  to  encourage  open  and  honest  debate, 
constructive  challenge  of  the  Executive  Directors  and  facilitate  effective  contribution  of  Non-Executive  Directors.    There  is  clear 
division  of  responsibility  between  the  Chairman  and  Chief  Executive  Officer.    The  Chairman  provides  challenge  to  the  Executive 
Directors  and  works  closely  with  the  Chief  Executive  Officer  on  key  strategic  decisions.    The  Chairman  maintains  and  supports 
appropriate communication channels with shareholders as appropriate.  

iomart Group plc Annual Report and Accounts 2021

30

Corporate Governance Report

Chief Executive Officer and Chief Financial Officer

The  Chief  Executive  Officer’s  responsibility  is  the  leadership,  management  and  overall  control  of  the  Group.    Once  the  Board  has 
approved the strategic plan and financial objectives, it is the Chief Executive Officer’s responsibility to ensure they are delivered upon.   
To facilitate this, the Chief Executive Officer chairs the Group’s Executive Committee which comprises the Chief Financial Officer and 
senior executives who manage the day-to-day operation of the Group’s business.  

The Chief Executive Officer is responsible for the running of the business and, along with the Chief Financial Officer, is responsible for 
the day to day financial and operational management of the Group in addition to approving budgets, monitoring the Group’s principal 
risks and maintaining close contact with all key stakeholders.  The Chief Executive Officer and Chief Financial Officer are supported by 
a highly committed and experienced senior management team, with the qualifications and experience necessary to run the Group and 
are responsible for monitoring the performance of the senior management team.

Overall, there is a clear division of responsibilities between the running of the Board and the Executives responsible for delivering on 
the Group’s strategic plan, to ensure that no one person has unrestricted powers of decision.

Independent Non-Executive Directors

The Non-Executive Directors provide independent, constructive challenge to the Executive Directors and are responsible for bringing 
independent  judgement  and  scrutiny  to  decisions  taken  by  the  Board.    They  strengthen  governance  through  being  members  of  the 
various Board Committees and help ensure that the Group’s strategy is delivered within the Group’s risk framework and internal control 
environment.

Company Secretary

The Company Secretary supports the Chairman and Chief Executive Officer on all matters of governance and is available to all Directors 
for advice and support.  The Company Secretary is responsible to the Board for ensuring the Board procedures are properly complied 
with and that the discussions and decisions are appropriately minuted.  

The Chairman and Non-Executive Directors hold other Directorships, as detailed in the Board biographies set out on pages 27 and 28.  
The Board has considered the associated commitments do not detract from their ability to discharge their responsibilities effectively.

Independence

At the year end, the Board considers that all Non-Executive Directors serving are independent with the exception of Angus MacSween.  
Angus MacSween was appointed as a Non-Executive Director to the Board on 1 October 2020 after resigning as CEO and was not 
appointed  to  any  of  the  Board’s  committees.    This  has  created  a  period  where  the  Board  is  split  equally  in  number  terms  between 
independent and non-independent Directors, although the Chairman’s casting vote, if required, ensured independence, but this period 
allows for an appropriate and effective handover of the executive leadership of the business.   

The  Board  is  satisfied  with  the  balance  between  Executive  and  independent  Non-Executive  Directors  which  operated  throughout 
the year. Further to the announcement made last September, it is now expected that Angus MacSween will extend his Non-Executive 
involvement beyond the initial expected 12 months from 1 October 2020, given the value he continues to add to the Board.  In addition, 
the Board is seeking to appoint a fourth independent Non-Executive Director to add additional sector skills to support our execution of 
the refreshed medium term strategic plan.

31

iomart Group plc Annual Report and Accounts 2021

Corporate Governance Report

Composition of and Appointments to the Board

The  composition  of  the  Board  ensures  an  appropriate  balance  of  Executive  and  Non-Executive  Directors  and  when  appointing  new 
Directors to the Board there are formal, rigorous and transparent procedures in place to ensure consideration is given to the particular 
skills,  knowledge  and  experience  that  a  potential  new  member  could  add  to  the  existing  Board  composition.  A  formal  process  is 
undertaken,  which  may  involve  external  recruitment  agencies,  with  appropriate  consideration  being  given,  in  regards  to  Executive 
appointments,  to  internal  and  external  candidates.  Before  undertaking  the  appointment  of  a  Non-Executive  Director,  the  Chairman 
establishes that the prospective Director can give the time and commitment necessary to fulfil their duties, in terms of availability both 
to prepare for and attend meetings and to discuss matters at other times.

The Chairman is responsible for ensuring that all the Directors continually update their skills, their knowledge and familiarity with the 
Group in order to fulfil their role on the Board and the Board’s Committees. Updates in relation to changes in legislation and regulation 
relevant to the Group’s business are provided to the Board by the Company Secretary, Chief Financial Officer and through the Board 
Committees.

Directors may seek independent professional advice at the Company’s expense in furtherance of their duties as Directors. 

Training in matters relevant to their role on the Board is available to all Board members.  New Directors are provided with an induction 
in order to introduce them to the operations and management of the business.

Board Evaluation

The  Board,  led  by  the  Chairman,  undertakes  a  formal  and  rigorous  evaluation  of  its  own  performance  annually  and  that  of  its 
Committees  and  individual  directors  to  identify  areas  for  improvement.    Each  year  a  formal  evaluation  is  conducted  by  means  of  a 
detailed questionnaire which is completed by each Director.  The results of this process are collated by the Chairman and discussed by 
the Board collectively. The annual evaluation includes a review of the performance of individual Directors, including the Chairman, and 
the Board Committees.   The most recent evaluation during the year concluded that the Board and the relevant Committee performance 
had  been  satisfactory.  There  are  no  outstanding  actions  from  this  year’s  process.    The  Board  intend  to  review  the  Board  evaluation 
process in the coming year.  

Attendance at Board and Committee Meetings

Attendances of Directors at Board and Committee meetings convened in the year, along with the number of meetings that they were 
invited to attend, are set out below:

Reece Donovan – Chief Executive Officer* 
Scott Cunningham – Chief Financial Officer 
Ian Steele – Non-Executive Chairman 
Richard Masters – Non-Executive Director 
Karyn Lamont – Non-Executive Director 
Angus MacSween – Non-Executive Director 

Board 

10 (10) 
10 (10) 
10 (10) 
10 (10) 
10 (10) 
10 (10) 

Remuneration 
Committee 

Audit 
Committee 

Nomination
Committee

- 
- 
4 (4) 
4 (4) 
4 (4) 
- 

     -  
     -  
     3 (3) 
     3 (3) 
     3 (3) 
     - 

-
-
3 (3)
3 (3)
3 (3)
-

*Reece Donovan joined the Board in March 2020 as COO and was appointed as CEO in October 2020.  
Figures in brackets indicate the maximum number of meetings in 2020/2021 for which the individual was a Board or Committee member.  

In  advance  of  all  Board  meetings  the  Directors  are  supplied  with  detailed  and  comprehensive  board  papers  covering  the  Group’s 
financial and operational performance.  Where any Board member has been unable to attend Board or Committee meetings, their input 
has been provided to the Company Secretary or Chief Financial Officer ahead of the meeting.  The relevant Chairman then provides a 
detailed briefing along with the minutes of the meeting following its conclusion.

iomart Group plc Annual Report and Accounts 2021

32

 
 
 
 
   
 
 
 
Corporate Governance Report

Board Committees

The Board has established three committees to deal with specific aspects of the Board’s affairs: Remuneration, Nomination and Audit 
Committees.    Each  Committee  has  formal  terms  of  reference  which  were  approved  by  the  Board  and  can  be  found  in  the  investor 
section of the Group’s website.  The effectiveness of all Committees is reviewed as part of the Board evaluation exercise. 

The Remuneration Committee

The Remuneration Committee is chaired by Richard Masters.  Its other members are Ian Steele and Karyn Lamont. 

The Executive Directors may be invited to attend meetings, where appropriate, except where matters under review by the Committee 
relate to them.

The Remuneration Committee oversees the Group’s remuneration policy, strategy and implementation and is responsible for reviewing 
and making recommendations to the Board on the total remuneration packages of the Executive Directors which includes:

·  making recommendations to the Board on the Group’s policy on Directors’ remuneration and long-term incentive plans (including 

share option schemes for all employees);

· 

· 

· 

ensuring remuneration is both appropriate to the level of responsibility and adequate to attract and/or retain Directors and staff 
of the calibre required by the Group;

ensuring that remuneration is in line with current industry practice; and

reporting to the Board on all matters within its duties and responsibilities.

The Nomination Committee

The Nomination Committee is chaired by Ian Steele. Its other members are Richard Masters and Karyn Lamont.  

The Nomination Committee considers the selection and re-appointment of Directors.  Its terms of reference include: 

· 

· 

· 

· 

· 

reviewing the structure and composition of the Board;

identifying and nominating for approval candidates to fill Board vacancies;

evaluating the balance of skills, knowledge experience and diversity of the Board;

review results of the Board performance evaluation process; and 

reporting to the Board on all matters within its duties and responsibilities.

In  the  current  year,  the  Nomination  Committee  was  responsible  for  recommending  the  appointment  of  Reece  Donovan  as  Chief 
Executive Officer and Angus MacSween as Non-Executive Director.  

The Audit Committee

The Audit Committee is chaired by Karyn Lamont.  Its other members are Ian Steele and Richard Masters.

The Audit Committee has recent and relevant experience and is authorised by the Board to conduct any activity within its terms of 
reference and to seek any information it requires from any employee.  

During the year, the Audit Committee provided oversight of the financial reporting process to ensure information gives an accurate 
position of the Group’s position, performance, business model and strategy.  In addition, the Committee continued to oversee the risk 
management and internal control systems.  The Audit Committee terms of reference include reviewing and monitoring:

· 

interim and annual reports, including consideration of the appropriateness of accounting policies;

·  material assumptions and estimates adopted by management;

· 

· 

· 

· 

· 

· 

33

developments in accounting and reporting requirements;

external auditor’s plan and scope for the year end audit of the Group and its subsidiaries;

the risk management framework and risk assessment covering the systems of internal control and their effectiveness, reporting 
and making recommendations to the Board on the results of the review and receiving regular updates on key risk areas of financial 
control;

the performance and independence of the external auditor concluding in a recommendation to the Board on the reappointment of 
the auditor by shareholders at the Annual General Meeting;

non-audit fees charged by the external auditor; and

the formal engagement terms entered into with the external auditor.

iomart Group plc Annual Report and Accounts 2021

Corporate Governance Report

The Audit Committee (continued)

In addition, the Audit Committee monitors the Group’s arrangements by which staff may, in confidence, raise concerns about possible 
improprieties in matters of financial reporting and other areas including an external whistleblowing service to take calls from employees. 
For more details on the Group’s whistleblowing policy, see page 36.

Significant areas considered by the Audit Committee in relation to the 2021 financial statements are set out below:

Areas of estimates

Matter Considered and Role of the Committee

Impact of Covid-19

Impairment of goodwill 

The Audit Committee focused on the business response to the Covid-19 pandemic and 
any key areas of management judgements to ensure that: 
- there was a robust review of key customers and trade receivable provisioning;
- there were strong cash management controls in place;
- there was sufficient stress testing of the Group’s financial position through a full range of 
possible scenarios as part of the Group’s going concern consideration; and
- a detailed risk assessment had been undertaken and consideration of the internal control 
environment had been reviewed to ensure that existing controls were appropriate and the 
risk of inappropriate management override of controls would be prevented and detected.
In  addition,  the  Audit  Committee  assessed  the  impact  of  Covid-19  on  the  year  end 
audit process and the ability to deliver an effective and robust audit process respecting 
social distancing guidance.  No material changes were required to the audit approach or 
processes to support the generation of the financial statements. 
Covid-19 has also been considered in relation to stakeholder engagement during the year 
(see  Stakeholder  Engagement  report  on  page  23)  and  in  respect  of  the  going  concern 
statement disclosed in note 2.

The Audit Committee considered the carrying value of goodwill at 31 March 2021.  The 
Committee  reviewed  the  validity  of  cash  flow  projections  and  the  significant  financial 
assumptions  used,  including  the  selection  of  appropriate  discount  rate  and  long-term 
growth  rates.    These  projections  and  assumptions  were  further  challenged  through 
the  use  of  sensitivity  analysis.    As  set  out  in  note  12  to  the  consolidated  financial 
statements, no impairments of goodwill resulted from this exercise and the Committee 
did  not  consider  that  a  reasonably  possible  change  in  the  assumptions  would  cause  an 
impairment to be recognised. 

*In the prior year, the Audit Committee considered areas of estimates in relation to business combinations being valuation of intangible 
assets, fair value adjustments on acquisition and valuation of contingent consideration to be significant areas.  In the current year, there 
have been no acquisitions and the value of contingent consideration is £nil at 31 March 2021. Contingent consideration from the prior 
year was fully settled in the current year. 

At  the  invitation  of  the  Committee,  meetings  may  be  attended  by  the  Executive  Directors.    As  appropriate,  representatives  of  the 
external  auditors  also  attend  meetings.    The  Chairman  of  the  Committee  also  meets  separately  with  senior  management  and  the 
external auditors. The Company Secretary is Secretary of the Audit Committee.

The Chairman of the Audit Committee reports to the subsequent meeting of the Board on the Committee’s work.

iomart Group plc Annual Report and Accounts 2021

34

Corporate Governance Report

The Audit Committee (continued)

The  Audit  Committee  is  responsible  for  monitoring  the  independence,  objectivity  and  performance  of  the  external  auditors  and  for 
making a recommendation to the Board regarding the appointment of external auditors.  Deloitte LLP have confirmed to the Committee 
that,  in  relation  to  their  services  to  the  Group,  they  comply  with  UK  regulatory  and  professional  requirements,  including  Ethical 
Standards issued by the Auditing Practices Board and that their objectivity is not compromised. 

The  auditors  are  required  each  year  to  confirm  in  writing  that  they  have  complied  with  the  independence  rules  of  their  profession 
and  regulations  governing  independence.  Before  Deloitte  LLP  takes  on  any  engagement  for  other  services  from  the  Group  careful 
consideration is given as to whether the project could conflict with their role as auditor or impair their independence.  In the year ended 
31 March 2021, the only non-audit services performed by Deloitte LLP related to the interim review which is a permitted service.

Risk management and internal control

The  approach  to  risk  management  and  the  principal  risks  themselves  are  set  out  on  pages  18  and  19.    The  Board  confirms  that 
procedures to identify, evaluate and manage the significant risks faced by the Group have been in place throughout the year and up to 
the date of approval of the Annual Report.

The Board is responsible for the Group’s system of internal control and risk management and for reviewing its effectiveness alongside 
the Audit Committee.  The Directors have established a risk management framework and internal control environment to ensure that 
an appropriate level of oversight and control is provided.  The Group’s systems of risk management and internal control are designed to 
help the Group meet its business objectives by appropriately managing, rather than eliminating, the risks relating to those objectives. 
The controls can by their nature only provide reasonable, not absolute, assurance against material misstatement or loss.  

In the current year, the Group has updated its risk management framework and risk assessment to reassess the relevant risks to the 
Group in order to execute and deliver the Group’s strategy.  The process involved the Board, Executive Directors and senior management 
reviewing the financial, operational, market and compliance areas to identify and document significant risks, the probability of those 
risks occurring, their potential impact and the plans for managing and mitigating each of the risks identified. This is principally captured 
via a Group risk register and risk map.  On an on-going basis, Executive Directors and senior management review the risks facing the 
business, including the impact of Covid-19 on the Group, and the controls established to minimise those risks and their effectiveness in 
operation.  In the current year, the Board has continued to consider the risks of Covid-19 to the Group as noted in the Chief Executive 
Officer’s report on page 8, Principal Risks and Uncertainties on page 18, Stakeholder Engagement report on page 23 and the Corporate 
Governance report on page 34.

The key elements of the Group’s overall control framework including:

· 

· 

· 

· 

the Group’s strategic plan and annual financial budget are reviewed and approved by the Board;  

financial results with comparisons to plan and forecast results are reported on monthly to the Board alongside operational 
reporting and significant variances from plan are discussed at Board meetings and actions set in place to address them;

approval levels for authorisation of expenditure are at set levels and cascaded through the management structure with any 
expenditure in excess of predefined levels requiring approval from the Executive Directors; and

the Group has a robust risk framework and risk assessment processes which are regularly reviewed.  The Group has 
extensive internal quality assurance processes in place and appropriate ISO certifications (see page 46 in the Directors’ 
report for details). 

The  Board  has  concluded  to  establish  an  independent  audit  function  in  the  coming  twelve  months  to  further  support  the  assurance 
programme.  This is likely to be primarily an out sourced function.   

Stakeholder engagement

The Group recognises that long-term success is underpinned by good relations with its key stakeholders, both internal and external, and 
seeks to take into account the needs of the Group’s stakeholders as it discusses matters and makes decisions. The Board considers that 
the Group’s key stakeholders are its shareholders, employees, customers, suppliers and key partners and the environment.   During the 
year, the Board and its Directors confi rm they have acted in a way that promotes the success of iomart Group for the benefi t of its mem-
bers as a whole, and in doing so have had regard to the stakeholders and key matters set out in Section 172 of the Companies Act 2006 
as disclosed in our Stakeholder Engagement report on pages 20 to 26. 

35

iomart Group plc Annual Report and Accounts 2021

Corporate Governance Report

Relations with shareholders

The Group maintains a corporate website (www.iomart.com/investors) containing a wide range of information of interest to investors 
including publicly available financial information and news on the Group.  As noted in our Stakeholder Engagement report on page 20, 
iomart is committed to listening to and communicating openly with its shareholders to ensure that the strategy, business model and 
performance are communicated.  The Chief Executive Officer and Chief Financial Officer have regular dialogue with shareholders and 
analysts to discuss strategic and other issues including the Company’s interim and annual financial results. Following major periods of 
communications, our advisers consolidate feedback, on an anonymised basis, from the relevant parties which then forms the basis of a 
briefing pack for the Board to ensure awareness of shareholder opinions.

The Group engages in full and open communication with both institutional and private investors and responds promptly to all queries 
received.  The  Group  does  this  via  investor  roadshows,  attending  investor  conferences  and  regular  financial  reporting,  through  the 
regulatory  news  service  (“RNS”)  announcements  and,  in  the  current  year,  through  our  Capital  Markets  Day  held  in  May  2021.  In 
conjunction with the Group’s brokers and other financial and public relations advisers all relevant news is distributed in a timely fashion 
through appropriate channels to ensure shareholders are able to access material information on the Group’s progress. 

The Board recognises the AGM as an important opportunity to meet shareholders and give them the opportunity to raise questions with 
the Board.  Details of the resolutions being proposed at the AGM can be found on the Group’s website.  Shareholders are given notice of 
the AGM at least 21 days prior to the meeting.  The Chairman aims to ensure that the Directors, including the Non-Executive Directors, 
are available at Annual General Meetings to answer questions.

Other Matters

Workforce engagement and promoting ethical business practices

In the prior year, the Group launched new core values across the Group (see our Stakeholder Engagement report on page 20) and have 
continued to roll these out in the current year to embed the values in our culture. 

We define corporate responsibility as ensuring that we have, or are developing sound policies, practices or programmes that address 
business  transparency  and  ethics,  workplace  practices  and  employee  relationships  and  customer  consultation.      In  practice  our 
commitment to corporate responsibility plays out in a wide variety of ways and includes our employee engagement programme, which 
is designed to foster an inclusive workplace by encouraging our people to continually improve performance in this area. Key practices 
include:

· 

Anti-Bribery and Corruption - The Group has a zero tolerance approach to bribery and corruption and is committed to ensuring 
it has appropriate processes in place to mitigate the risk of bribery and corruption.  The Group has a formal business ethics 
and anti-bribery policy which is outlined in our employee handbook and on our corporate website available to all staff.  Staff 
are required to complete appropriate training to ensure awareness of the Group’s policies and what is acceptable business 
conduct and the policy on accepting gifts.  On receipt of a gift of any value, staff are required to complete a gift register form 
which is submitted to the Executive team for approval.

·  Modern  Slavery  Act  -  The  Group  is  committed  to  conducting  business  responsibly  and  ensuring  that  our  supply  chain  has 
ethical employment practices, working conditions and has procedures in place to prevent modern slavery or human trafficking.  
The Group has an anti-slavery and human trafficking policy in place supported by internal policies and processes to ensure the 
principles are adhered to.  Our Modern Slavery statement, which is updated annually, details processes in place to help manage 
the risks outlined by the legislation is available on the iomart website.   

·  Whistleblowing - We recognise the importance of all of our employees and we respect the dignity and rights of all employees 
and  provide  clean,  healthy  and  safe  working  conditions.    An  inclusive  working  environment  and  a  culture  of  openness  are 
maintained by the regular dissemination of information.  The Group is committed to maintaining high ethical standards in all 
areas of work and practice and has a detailed whistleblowing policy in place, outlined in the employee handbook and available 
on our corporate website, for employees to access.  There are various ways employees can report their concerns including 
access to the Executive team and the Audit Committee and access to third party independent advice at any stage. 

· 

· 

Data Privacy policy – The Group has a data protection policy and information security management systems in place to ensure 
we have appropriate data security systems and processes in place to protect our data and are fully accredited with ISO 27001 
‘Information Security Management Systems’.  

Equal Opportunities - The Group endeavours to provide equal opportunities for all employees and facilitates the development 
of  employees’  skill  sets.  A  fair  remuneration  policy  is  adopted  throughout  our  Group.      The  Group  does  not  tolerate  any 
sexual,  physical  or  mental  harassment  of  its  employees  and  we  operate  an  equal  opportunities  policy  that  specifically 
prohibits discrimination on grounds of colour, ethnic origin, gender, age, religion, political or other opinion, disability, or sexual 
orientation. 

iomart Group plc Annual Report and Accounts 2021

36

Corporate Governance Report

Brexit

In  December  2020,  a  new  trading  arrangement  was  concluded  between  the  United  Kingdom  and  the  European  Union.    We  have 
undertaken a detailed assessment of the impact of the Group, our operations and supply chain which was presented to the Board.  The 
Group is not exposed to any significant risks or impact as a result of the new trading agreement in place, however, we will continue to 
monitor this throughout the coming year.   

Re-election

Under the Company’s Articles of Association, at every Annual General Meeting, at least one third of the Directors who are subject to 
retirement by rotation, are required to retire and may be proposed for re-election. In addition, any Director who was last appointed 
or  re-appointed  three  years  or  more  prior  to  the  AGM  is  required  to  retire  from  office  and  may  be  proposed  for  re-election.  Such 
retirement will count in obtaining the number required to retire at the AGM. The Articles of Association also stipulate that any new 
Directors, who were not appointed at the previous AGM, automatically retire at their first AGM and, if eligible, can seek re-appointment.

Scott  Cunningham,  Richard  Masters  and  Karyn  Lamont  will  retire  from  office  at  the  Company’s  forthcoming  AGM  and  stand  for 
re-appointment.

Going Concern

The Group’s business activities, together with the factors likely to affect its future development, performance and position are set out 
in the Strategic Report on pages 6 to 26 including the potential impact of Covid-19.  The financial position of the Group, its cash flows, 
liquidity position and borrowing facilities are described in the Chief Financial Officer’s Report on pages 13 to 17.  

Note 28 to the financial statements includes the Group’s objectives, policies and processes for managing its capital; its financial risk 
management objectives; details of its financial instruments and hedging activities; and its exposures to credit risk and liquidity risk.  

The Group has access to a £80m multi option revolving credit facility that matures on 30 September 2022 of which £8m (annually) is 
available to be drawn on for general business purposes should that be required. The Directors are of the opinion that the Group can 
operate within the current facility and comply with its banking covenants.  

At the end of the financial year, the Group had net debt of £54.6m (2020: £57.6m) a level which the Board is comfortable with given the 
strong cash generation of the Group. The Group has considerable financial resources together with long-term contracts with a number 
of customers and suppliers across different geographic areas and industries. As a consequence, the Directors believe that the Group is 
well placed to manage its business risks. 

The Directors have considered the Group budgets and the cash flow forecasts for the next three financial years, and associated risks, 
including the continued impact of Covid-19, and the availability of bank and leasing facilities.  We have run appropriate scenario and 
stress tests applying reasonable downside sensitivities and are confident we have the resources to meet our liabilities as they fall due.     

After making enquiries, the Directors have a reasonable expectation that the Group will be able to meet its financial obligations and has 
adequate resources to continue in operational existence for the foreseeable future (being a period extending at least twelve months 
from the date of approval of these financial statements).  For this reason they continue to adopt the going concern basis in preparing 
the financial statements.

AIM Rule Compliance Report

iomart Group plc is quoted on AIM and as a result the Group has complied with AIM Rule 31 which requires the following:

·   Have in place sufficient procedures, resources and controls to enable its compliance with the AIM Rules;

·  

·  

·  

Seek advice from its Nominated Advisor (“Nomad”) regarding its compliance with the Rules whenever appropriate and take 
that advice into account;

Provide  the  Company’s  Nomad  with  any  information  it  reasonably  requests  in  order  for  the  Nomad  to  carry  out  its 
responsibilities under the AIM Rules for Nominated Advisors, including any proposed changes to the Board and provision of 
draft notifications in advance;

Ensure that each of the Group’s Directors accepts full responsibility, collectively and individually, for compliance with the AIM 
rules; and ensure that each Director discloses without delay all information which the Group needs in order to comply with 
AIM  Rule  17  (Disclosure  of  Miscellaneous  Information)  insofar  as  that  information  is  known  to  the  Director  or  could  with 
reasonable diligence be ascertained by the Director.

37

iomart Group plc Annual Report and Accounts 2021

Report of the board to the members on directors' remuneration

Directors’ Remuneration Report for the year ended 31 March 2021

On behalf of the Board, I am pleased to present the Directors’ Remuneration Report for the year ended 31 March 2021 which sets out 
our Directors’ Remuneration policy and provides details of amounts earned by Directors in respect of the year ended 31 March 2021.  
In framing its remuneration policy the Remuneration Committee has adopted the Quoted Companies Alliance (“QCA”) Remuneration 
Code for Small and Mid-sized Quoted Companies to ensure that our remuneration policy both reflects our strategy and is aligned with 
the QCA Remuneration code and shareholders’ interests. 

As the Company is listed on the Alternative Investment Market it is not required to comply with the provisions of the UK Corporate 
Governance Code 2018 (“Code”) issued by the Financial Reporting Council, however, we continue to provide disclosures in addition 
to that which is required by AIM Rule 19 on a voluntary basis to enable shareholders to understand and consider our remuneration 
arrangements.  In line with best practice, we will also voluntarily submit this report to an advisory shareholder vote at our annual general 
meeting in August 2021.  

Remuneration Committee

The Committee is chaired by Richard Masters.  Ian Steele, Non-Executive Chairman and Karyn Lamont, Non-Executive Director are also 
members of the Committee.  There were no changes to the composition of the Remuneration Committee in the year.  The Executive 
Directors may attend meetings from time to time at the invitation of the Committee and provide information and support as requested.  
Directors are not present when their own remuneration is being discussed.  The Company Secretary is secretary to the Committee.

The Committee has formal terms of reference which can be found in the investor section of the Group’s website.  The Committee makes 
recommendations  to  the  Board,  within  its  terms  of  reference,  on  the  remuneration  and  other  benefits,  including  bonuses  and  share 
options, of the Executive Directors.

The  Committee  met  four  times  during  the  current  year.    The  attendance  record  for  those  meetings  is  included  in  our  Corporate 
Governance report on page 32.

The Remuneration Committee determines, on behalf of the Board, the Group’s policy for executive remuneration and the individual 
remuneration packages for Executive Directors.  Each year, the Remuneration Committee reviews the incentive and reward packages for 
the Executive Directors to ensure that they are aligned with the Group’s strategic objectives and financial performance; are appropriate 
to attract, retain and motivate executive behaviour in support of the creation of shareholder value; and drive continued commitment 
of executives to the Group’s success through appropriate incentive schemes.  In addition, the Remuneration Committee considers the 
salaries  and  benefits  available  to  Executive  Directors  of  comparable  companies.    During  the  year  the  Committee  took  independent 
professional advice to ensure that the structure of the remuneration of the Executive Directors remained in line with market.

Remuneration of Executive Directors

The remuneration packages of the Executive Directors comprise the following elements:

Element

Overview of policy and structure

Opportunity

Performance measures

Base salary

·  The Remuneration Committee sets 

base salaries to reflect responsibilities 
and the skill, knowledge and experience 
of the individual taking into account 
salary levels in the wider market, 
including at similar sized businesses.

·  Base salaries are reviewed annually.  

Where appropriate the Remuneration 
Committee considers independent 
expert advice when setting the level of 
reward packages. 

·  The Executive Directors do not receive 

Directors’ fees.

n/a

·  The Committee generally 
reviews base salaries of 
the Executive Directors 
with effect from 1 April in 
each year.  This year the 
decision has been taken to 
leave salaries unchanged 
at  1 April 2021 being :

CEO – £300,000

CFO – £224,400

Executive Directors 
salary levels were also 
left unchanged at 1 April 
2020.

iomart Group plc Annual Report and Accounts 2021

38

Report of the board to the members on directors' remuneration

Remuneration of executive Directors (continued)

Element

Overview of policy and structure

Opportunity

Performance measures

Annual 
bonus

·  The Executive Directors are 

eligible to receive an annual bonus 
dependent on Group and individual 
performance at the discretion of the 
Remuneration Committee. 

·  Bonuses are normally paid in cash 

following the year end.

·  The maximum annual 
bonus opportunity is 
135% of base salary.

·  The level of Executive Directors’ 
discretionary bonus payments is 
determined by a number of factors 
including the Group’s financial 
performance, its successful 
continuation of its organic and 
acquisitive strategy, its continual 
internal improvement programme 
and the individual’s own 
performance.

·  For the bonus for the financial 

year ended 31 March 2021 the 
performance measure was based 
primarily on Group adjusted 
EBITDA performance, with the 
above criteria taken into account by 
the Committee when determining 
payments. 

·  For achievement of target bonus of 
100% of salary is paid.  Executives 
only receive more than 100% of 
salary for performance well in 
excess of target.  Bonuses reduce 
significantly if targets are not 
achieved with generally no bonuses 
payable if less than 95% of target is 
achieved.

39

iomart Group plc Annual Report and Accounts 2021

Report of the board to the members on directors' remuneration

Remuneration of executive Directors (continued)

Element

Overview of policy and structure

Opportunity

Performance measures

Performance 
share plan 

·  The Group operates a 

·  The maximum award 

under the performance 
share plan is 100% of 
base salary. 

performance share plan for 
Executive Directors and 
managers to reward, retain and 
incentivise those individuals who 
have made a major contribution 
to the Group and will continue 
to play a key role in helping the 
Group achieve its objectives in 
the future.   

·  Awards are granted in the form 
of nominal cost, 1p options.

·  Share options awarded will 
normally vest after the third 
anniversary of the date of grant.  

·  Participants have 10 years from 

award to exercise.

·  The vesting of options is subject to 
the achievement of performance 
conditions.  Normally vesting is also 
subject to continued employment.

·  Performance is currently assessed 

based on the achievement of 
profit targets in three years set 
with reference to our organic and 
acquisitive growth strategy and to 
ensure continued focus on driving 
profit performance.

·  Options awarded to Scott 

Cunningham in April 2020 will vest 
based on Group adjusted EBITDA 
performance for the March 2023 
financial year. 

·  Options awarded to the Reece 
Donovan in April 2020 will vest 
based on Group adjusted EBITDA 
performance with one third based on 
the March 2021 financial year, one 
third on the March 2022 financial 
year and one third on the March 
2023 financial year.  The options due 
to vest by reference to the March 
2021 financial year did not vest and 
have lapsed.

Pension

·  The Company may make 
contributions towards an 
individual’s personal pension 
arrangements or pay an 
equivalent cash allowance. 

·  The maximum 

n/a

contributions or 
allowance payable by 
the Company is 10% of 
basic salary.

The CFO received a 
pension contribution 
and the CEO received 
a cash allowance in the 
year ended 31 March 
2021.  From 1 April 
2021 both the CEO and 
CFO will receive a cash 
allowance.

iomart Group plc Annual Report and Accounts 2021

40

Report of the board to the members on directors' remuneration

Remuneration of executive Directors (continued)

Element

Overview of policy and structure

Opportunity

Performance measures

Benefits

·  The Executive Directors are entitled 

n/a

n/a

to life insurance cover, death in service 
benefits and to participate in the 
Group’s Private Medical Insurance 
scheme.  Other role-appropriate 
benefits may also be provided.

·  The Group operates a Sharesave 

scheme for all employees 
including Executive Directors.  

Service contracts

Executive Directors are engaged under service contracts which require the following notice periods:

Scott Cunningham 

6 months

Reece Donovan 

12 months

Non-Executive Directors have a 6 month notice period.

Chairman and Non-Executive Director fees 

The fees paid to the Non-Executive Directors are determined by the Board.  Non-Executive Directors are paid £40,000 per annum for 
Board Director duties with additional fees of £5,000 per annum paid to the Audit and Remuneration Committee Chairman to reflect 
the additional time required to fulfil these roles. 

Non-Executive Directors are not entitled to receive any bonus or other benefits with the exception of Angus MacSween who retains 
private medical insurance.  Non-Executive Directors are entitled to reasonable expenses incurred in the performance of their duties.

The Chairman receives a fee of £75,000 per annum.

41

iomart Group plc Annual Report and Accounts 2021

 
 
Report of the board to the members on directors' remuneration

Directors’ Remuneration for the year ended 31 March 2021

Details of individual Director’s remuneration for the year are as follows (this information has been audited):

Bonus ³
£

Benefits
£

Pension 
£

Year ended 
31 March 
2021    
Total
£

Year ended 31 
March 2020
    Total
£

189,490

100,155

-

-

-

-

-

2,872

2,500

3,512

-

-

-

-

30,000

22,440

-

-

-

-

-

524,670

349,495

186,475

75,000

45,000

45,000

20,000

379,482

582,879

75,000

45,000

45,000

-

Salary or 
fees
£

302,308

224,400

182,963

75,000

45,000

45,000

20,000

Executive Directors

Reece Donovan ¹

Scott Cunningham 

Angus MacSween ²

Non-Executive Directors

Ian Steele

Richard Masters

Karyn Lamont 

Angus MacSween ²

¹ Reece Donovan was appointed to the Board on 30 March 2020 as COO and accordingly his salary for two days of £2,308 is excluded in the prior year 
disclosure in the table above and is included in the current year.  On 1 October 2020, Reece was appointed as CEO.

² Angus MacSween was CEO until 1 October 2020 and was appointed as Non-Executive Director on the same date. 

³ Included in Reece Donovan’s bonus was a one-off sum of £27,243 paid on his recruitment by iomart Group plc in compensation for loss of payments 
from his previous employment. Excluding this amount, the bonus payable to Reece Donovan represents 40% of the maximum payable bonus. The bonus 
payable to Scott Cunningham represents 33% of the maximum payable bonus.

Directors’ interests in shares

The Directors holding office at 31 March 2021 held beneficial interests in the issued share capital of the Company as shown in the 
following table:  

Name of Director
Angus MacSween  
Scott Cunningham ¹
Reece Donovan ²
Ian Steele ³
Richard Masters 
Karyn Lamont 

Number of ordinary shares

At 31 March 2021

 At 1 April 2020

17,003,409
               13,000
                 3,250
               10,000
      6,000
nil

17,003,409
            8,000
                 nil
                 nil
               6,000
               nil

¹ On 10 February 2021, Scott Cunningham’s spouse purchased 5,000 shares at a price of 318.0p taking total shareholding to 13,000 shares.
²  On 3 December 2020, Reece Donovan purchased 3,250 shares each at a price of 315.0p.
³  On 29 October 2020, Ian Steele purchased 10,000 shares each at a price of 309.5p

Share price

The market price of the Company’s shares at the end of the financial year was 313.0p (2020: 270.0p) and the range of prices during the 
year was between 279.0p (2020: 229.0p) and 375.0p (2020: 405.0p).

iomart Group plc Annual Report and Accounts 2021

42

Report of the board to the members on directors' remuneration

Directors’ interests in share options (this information has been audited)

The interests of the Directors at 31 March 2021 in options over the ordinary shares of the Company were as follows:

Name of 
Director

Reece 
Donovan, 
Executive 
Director 

Scott 
Cunningham, 
Executive 
Director

Angus 
MacSween,  
Non-
Executive 
Director

At 1 April   
2020 

Exercised

Granted

Lapsed

At 31 March 
2021

Exercise 
price

Date of 
Grant

Date from 
which 
exercisable

Expiry date

-

-

-

-

-

31,687

54,321

54,321

64,669

-

-

204,998

113,334

113,333

113,333

117,480

175,575

134,281

129,848

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

3,560

(3,560)

107,674

2,777

115,999

-

-

-

-

-

107,143

(107,143)

107,143

107,143

6,521

-

-

-

-

107,143

107,143

1p

1p

1p

06/04/2020

06/04/2023

06/04/2030

06/04/2020

06/04/2023

06/04/2030

06/04/2020

06/04/2023

06/04/2030

6,521

276.0p

04/09/2020

01/10/2023

31/03/2024

327,950

(107,143)

220,807

-

-

-

-

80,143

6,521

-

-

(54,321)

-

-

-

31,687

54,321

-

64,669

80,143

1p

1p

1p

1p

1p

04/09/2018

04/09/2021

04/09/2028

04/09/2018

04/09/2021

04/09/2028

04/09/2018

04/09/2021

04/09/2028

09/05/2019

09/05/2022

09/05/2029

06/04/2020

06/04/2023

06/04/2030

6,521

276.0p

04/09/2020

01/10/2023

31/03/2024

86,664

(54,321)

237,341

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

113,334

113,333

113,333

117,480

175,575

134,281

129,848

1p

1p

1p

1p

1p

1p

1p

27/03/2013

31/05/2014

27/03/2023

27/03/2013

31/05/2015

27/03/2023

27/03/2013

31/05/2016

27/03/2023

25/09/2014

25/09/2017

25/09/2024

28/08/2015

28/08/2018

28/08/2025

01/04/2016

01/04/2019

01/04/2026

12/04/2017

12/04/2020

12/04/2027

-

252.8p

18/08/2017

01/10/2020

31/03/2021

(35,532)

72,142

1p

04/04/2018

04/04/2021

04/04/2028

-

-

2,777

324.0p

01/11/2018

01/11/2021

31/03/2022

115,999

65,344

1p

1p

09/05/2019

09/05/2022

09/05/2029

06/04/2020

06/04/2023

06/04/2030

130,688

(65,344)

1,127,194

(3,560)

130,688

(100,876)

1,153,446

During the year options over 532,260 ordinary shares (2020: 180,668) were granted to Directors under the unapproved share option 
performance share plan with an average exercise price of 1.0p per share (2020: 1.0p per share).  Options over 13,042 ordinary shares 
(2020: nil) were granted to Directors under the sharesave scheme in the current year at an average exercised price of 276.0p per share.  
During the year 262,340 ordinary shares under the unapproved share option scheme lapsed (2020: nil). 3,560 options were exercised 
under the sharesave scheme during the year (2020: nil).

By order of the Board

Richard Masters

Chairman, Remuneration Committee

15 June 2021

43

iomart Group plc Annual Report and Accounts 2021

Director's Report

The Directors present their annual report on the affairs of the Group, together with the financial statements and auditor’s report, for 
the year ended 31 March 2021.

Principal activity

The principal activity of the Group is the provision of managed cloud services. The Group’s principal subsidiary undertakings are listed in 
note 14 to the fi nancial statements.  The Group’s registered number is SC204560.

Financial risk management objectives and policies

The Group’s financial instruments comprise cash and liquid resources, bank loans and leases together with various items such as trade 
debtors and trade creditors that arise directly from its operations.  The main purpose of these financial instruments is to provide finance 
for the Group’s operations. 

The multi option revolving credit facility of £80m is able to be used by the Group to fi nance acquisitions, capital expenditure, general 
business purposes (up to a maximum of £8m each year) and for the issue of guarantees, bonds or indemnities. The facility is available 
until September 2022 at which point any advances made under the multi option revolving credit facility become immediately repayable. 
Each drawdown made under this facility can be for either 3 or 6 months and can either be, at the discretion of the Company, repaid or 
continued at the end of the period. Interest is charged on this loan at an annual rate determined by the sum of the multi option revolving 
credit facility margin, LIBOR and the lender’s mandatory costs. The multi option revolving credit facility margin is fi xed at 1.5% (2020: 
1.5%) per annum and a non-utilisation fee of 40% (2020: 40%) of the multi option revolving credit facility margin is due on any undrawn 
portion of the full £80m multi option revolving credit facility. The effective interest rate for the multi option revolving credit facility in the 
current year was 1.61% (2020: 2.17%).   

The Group has net debt at 31 March 2021 of £54.6m (2020: £57.6m).  Net debt comprises lease liabilities totalling £24.9m (2020: 
£20.3m), the Group bank facility totalling £52.8m (2020: £52.8m) and cash and cash equivalent of £23.0m (2020: £15.5m). 

The Group is not exposed to material movements in interest rates on its bank borrowings. 

The  Group  has  exposure  to  movements  in  the  exchange  rate  of  the  US  dollar  as  certain  domain  name  purchases  and  licences  are 
transacted  in  this  currency.  To  protect  cash  flows  against  the  level  of  exchange  rate  risk,  the  Group  entered  into  forward  exchange 
contracts to hedge foreign exchange exposures arising on the forecast payments. The majority of transactions of the parent company 
and  the  UK  subsidiaries  are  in  UK  sterling  and,  with  the  exception  of  forward  foreign  exchange  contracts,  the  Group  does  not  use 
derivative instruments. Additional information on financial instruments is included in note 28.

Dividend

The  Directors  declared  an  interim  dividend  for  the  year  ended  31  March  2021  of  2.60p  per  share  (2020:  2.60p).  The  Directors 
recommend a final dividend for the year ended 31 March 2021 of 4.50p per share (2020: 3.93p per share).  This final dividend, together 
with the interim dividend, takes the total dividend to 7.10p per ordinary share for the 2021 financial year (2020: 6.53p).  Subject to 
shareholder approval this proposed final dividend would be payable on 3 September 2021 to shareholders on the register at close on 
13 August 2021.

Research and development

The  Group  develops  cloud  computing  products  including  private  cloud  platforms,  hybrid  cloud  platforms,  virtual  platforms,  online 
backup and storage solutions and email related products.  

Future developments

The Group’s business review and activities, together with the factors likely to affect its future development, performance and position 
are set out in the strategic report on pages 6 to 26.  

iomart Group plc Annual Report and Accounts 2021

44

Director's Report

Directors and their interests

The present membership of the Board is set out on pages 27 and 28 and the Directors who served during the year are listed on page 42.  
In accordance with the Articles of Association, Scott Cunningham, Richard Masters and Karyn Lamont offer themselves for re-election 
at the forthcoming annual general meeting. 

Details of Directors’ interests in the Group’s shares are set out in the Report of the Board to the Members on Directors’ Remuneration 
on pages 38 to 43. 

Insurance for Directors and Officers

The Group may under the Company’s Articles of Association, and subject to the provisions of the Companies Act, indemnify all Directors 
or other officers against liability incurred by them in the execution or discharge of their duties or exercise of their powers, including but 
not limited to any liability for the costs of legal proceedings where judgement is given in their favour. This indemnity was in place during 
the financial year and is ongoing up to the date of this report.  In addition, the Group has purchased and maintains appropriate insurance 
cover against legal action brought against Directors and officers.

Donations

It is the Group’s policy not to make donations for political purposes.

Substantial shareholdings

At 28 May 2021 the following interests in 3% or more of the issued ordinary share capital, excluding shares held by the iomart Group 
plc Employee Benefit Trust, had been notified to the Company: 

Shareholder
Liontrust Asset Management
Angus MacSween 
Octopus Investments
Investec Wealth & Investment
Noble Grossart Investment Limited

Employees 

Shares
18,494,106
17,003,409 
16,577,474
6,690,902
3,325,000

Percentage held
16.86%
15.50%
15.11%
6.10%
3.03%

The Group regularly communicates with all staff providing information on developments within the Group including updates on the 
Group’s strategy and details of new products and services provided by the Group.  Information on our engagement with employees in 
the current year and our regard to this stakeholder on the principal decisions taken by the Company during the financial year is included 
in the Stakeholder Engagement report on pages 20 to 26.

We are committed to attracting and retaining the highest level of personnel. We seek to achieve this through, amongst other things, the 
application of high standards in recruitment. We are aware of the importance of good communication in relationships with staff and we 
have a policy of encouraging training. A number of employees participate in the growth of the business through the ownership of share 
options with some employees also participating in a bonus scheme. Staff are eligible to receive share options in the Company under the 
Group’s performance share plan (note 25) and it is the Board’s policy to make specifi c awards as appropriate to attract and retain the best 
available people.  Options in respect of Directors are detailed in the Directors Remuneration Report on page 43.

Full and fair consideration is given to applications for employment made by disabled persons having regard to their particular aptitudes 
and abilities.  Appropriate training is arranged for disabled persons, including retraining for alternative work of employees who become 
disabled, to promote their career development within the organisation.

The Company encourages employees to support the community.  In the current year, a number of employees attended a charity day to 
volunteer safely as a part of a team to make improvements to a local charity food-growing project.  Employees can also donate to charity 
through a payroll Give as You Earn Scheme.

45

iomart Group plc Annual Report and Accounts 2021

Director's Report

Customers and suppliers

The Group seeks to be honest and fair in all relationships with customers and encourages feedback from our customers through account 
managers and engagement with individual customers through customer support teams.  On a regular basis we engage with customers 
to obtain feedback on our performance. 

The Group treats all of its suppliers with the utmost respect and seeks to be honest and fair in all relationships with them.  We seek to 
honour the terms and conditions of our agreements in place with such suppliers and subcontractors.  

Additionally, we recognise the importance to the Group and our suppliers of complying with all payment terms and we report on a half-
yearly basis on our payment practices, policies and performances in line with the Reporting on Payment Practices and Performance 
Regulations 2017.

Information on our engagement with customers and suppliers and our regard to these stakeholders on the principal decisions taken by 
the Group during the fi nancial year is included in the Stakeholder Engagement report on pages 20 to 26.

Environmental Reporting

Greenhouse Gas (“GHG”) Emissions reporting

iomart seeks to minimise the impact of our operations on the environment and is committed to reducing its greenhouse gas (“GHG”) 
emissions.  Key sources of energy, primarily electricity to power our data centre estate, are monitored by the Group to allow us to be 
continually mindful of our energy consumption. iomart applies a set of global environmental standards to all of our activities and our 
environmental and energy management systems are certified to ISO 14001 and ISO 50001 (internationally accepted environmental 
standards). These certifications provide a framework against which we have developed comprehensive environmental procedures and 
monitoring systems. These processes have allowed us to measure our environmental performance and focus our activities on delivering 
improvements. 

The  table  below  shows  total  energy  consumption  used  to  calculate  emissions  and  the  total  gross  GHG  emissions  in  tonnes  of  CO2
(“tCO2e”) in the year ended 31 March 2021:

Energy consumption used to calculate emissions (kWh)

Year ended
31 March 2021
57,956,041

Year ended
31 March 2020
54,943,145

Scope 1 - Emissions from combustion of gas 

Scope 1 - Emissions from combustion of fuel for transport purposes

-

-

-

-

Scope 2 - Emissions from purchased electricity (location-based)*

13,504

14,008

Scope 2 - Emissions from purchased electricity (market-based)
Scope 3 - Emissions from business travel in rental cars or employee-
owned  vehicles  where  the  company  is  responsible  for  purchasing 
fuel
Total gross emissions (tCO2e)
*The prior year scope 2 emissions were 12,549 tCO2e and have been restated to 14,008 tCO2e to include acquisitions under full operational 
control at 31 March 2020. 

14,037

13,508

29

4

-

-

Total gross emissions (tCO2e)
Total recurring revenue (£’000)**

Year ended 
31 March 2021

Year ended
31 March 2020

13,508

100,211

14,037

96,136

Carbon Intensity ratio (tCO2e/£)
**The prior year was our first reporting under SECR and we reported our carbon intensity ratio using total revenue.  In the current year, we are 
reporting the current year and prior year using total recurring revenue (note 3) as we believe this is a more reflective denominator and the best 
indicator of our power efficiency. 

0.000135

0.000146

iomart Group plc Annual Report and Accounts 2021

46

Director's Report

Greenhouse Gas (“GHG”) Emissions reporting (continued)

Methodology

There  are  no  scope  1  direct  emissions  from  the  combustion  of  gas.  Scope  2,  indirect  emissions,  include  consumption  of  purchased 
electricity  in  kWh.  Scope  3  emissions  relate  to  business  travel  in  employee-owned  vehicles  where  the  Company  is  responsible  for 
purchasing the fuel.

Using  an  operational  control  approach,  the  Group  identified  its  population  to  ensure  that  all  activities  and  facilities,  including  data 
centres, are being recorded and reported  in  line  with  the mandatory  GHG Protocol Corporate Accounting and Reporting Standard. 
Relevant data is prepared on a monthly basis by our external energy management supplier.  The validity, accuracy and completeness 
of the data was checked and used to calculate the GHG emissions for the Group. Where energy consumption data was missing, we 
used accepted estimation techniques by the GHG Protocol.  Emissions were calculated as activity data multiplied by emission factors 
(DEFRA, 2020 for all emissions and conversion factors).   During the calculation of Scope 3 transport emissions, the statistics of the 
Vehicle Licensing Statistics (VEH0203) was used to divide the business mileage by fuel type.  The driven miles were converted into litres 
with average DEFRA 2020 conversion values used.

The Group uses total recurring revenue to calculate the intensity ratio as this allows emissions to be monitored over time taking into 
accounts changes in the size of the Group. This factor provides the greatest degree of accuracy and is the metric best aligned to power 
usage and business growth.

Energy efficiency

The proactive management of our GHG emissions is central to iomart operations with a clear focus on controlling and reducing our 
GHG and carbon footprint. The Group aims to improve energy efficiency of its operations and ensure continued compliance with ISO 
50001:2011 as the basis for its energy management arrangements and has committed to:

· 

setting targets and objectives for reducing energy use and maintaining an energy efficiency programme;

·  managing and reducing energy use relating to our business premises;

· 

· 

· 

· 

respecting all existing, applicable environmental regulations and meeting all new applicable regulations;

setting  targets  in  the  form  of  energy  performance  indicators  for  electricity  and  energy  consumption  and  power  usage 
effectiveness targets for each of our data centres;

providing  training  on  good  energy  management  practices  and  encouraging  employee  involvement  in  energy  efficiency 
improvement initiatives; and 

the Group participates in the Energy Saving Opportunities Scheme (ESOS) with annual ESOS audits carried out throughout the 
Group and is committed to meeting the requirements of the Streamlined Energy and Carbon Reporting (SECR) regulations.

Despite  the  Covid-19  pandemic,  the  Group  implemented  energy  efficiency  actions  in  the  current  year.    In  the  prior  year,  the  Board 
approved capital spend to install upgraded cooling and main plant systems in our central London data centre and the installation of this 
upgrade is currently in progress.  In the current year, we have continued with a programme of installing LED lighting in our key data 
centres.  

The Group engages an external partner, Schneider Electric, to support our sustainability and energy efficiency programme.  Schneider 
Electric continues to support the Board in development of an appropriate renewable energy and carbon strategy and provide regular 
updates through reports to the Executive Board to manage ongoing performance.  As part of our environmental and wider sustainability 
programme, in the current year, the Board approved the commitment to purchase Renewable Energy Guarantees of Origin (“REGO”) 
certified  renewable  electricity  across  our  UK  data  centre  estate,  effective  from  July  2021  for  the  remaining  period  of  our  current 
electrical  supply  agreement  which  expires  in  September  2022.      We  will  continue  to  focus  on  our  environmental  programme  in  the 
coming year including working with Schneider Electric on our carbon strategy and setting appropriate carbon reduction targets.

47

iomart Group plc Annual Report and Accounts 2021

Director's Report

Greenhouse Gas (“GHG”) Emissions reporting (continued)

Energy efficiency (continued)

During the year we also started working with Katrick Technology Limited, a start-up company based in Glasgow focused on innovative 
engineering technologies who have developed patented means to capture unharnessed energy within a data centre. We are pleased to 
say we signed an alliance agreement in June 2021 and will begin an exploratory project with them at our Glasgow data centre later this 
year.  

For  more  detail  on  how  the  Board  have  had  regard  to  the  environment  in  key  strategic  decisions  in  the  year,  see  our  Stakeholder 
Engagement report on pages 20 to 26.

Independent Auditor and disclosure of information to auditor

The Directors confirm that each of the persons who is a Director at the date of approval of this annual report confirms that: 

· 

· 

so far as each Director is aware, there is no relevant audit information of which the Group and Parent Company’s auditor is 
unaware; and

the  Directors  have  taken  all  the  steps  that  they  ought  to  have  taken  as  Directors  in  order  to  make  themselves 
aware  of  any  relevant  audit  information  and  to  establish  that  the  Company’s  auditor  is  aware  of  that  information.

This information is given and should be interpreted in accordance with the provisions of s418 of the Companies Act 2006.  

Deloitte LLP have expressed their willingness to continue in office as auditors.  A resolution to reappoint them will be proposed at the 
forthcoming Annual General Meeting.

By order of the Board

Andrew McDonald
Company Secretary
15 June 2021

iomart Group plc Annual Report and Accounts 2021

48

Directors' Responsibilities Statement

Th e  Directors  are  responsible  for  preparing  the  Annual  Report  and  the  financial  statements  in  accordance  with  applicable  law  and 
regulations.

Company law requires the Directors to prepare financial statements for each financial year. Under that law the Directors are required 
to prepare the group financial statements in accordance with International Financial Reporting Standards (IFRSs) in conformity with 
the requirements of the Companies Act 2006 and have elected to prepare the parent company financial statements in accordance with 
United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law), including FRS 
101 “Reduced Disclosure Framework”. Under company law the Directors must not approve the accounts unless they are satisfied that 
they give a true and fair view of the state of affairs of the company and of the profit or loss of the company for that period. 

In preparing the parent company financial statements, the Directors are required to:

· 

select suitable accounting policies and then apply them consistently;

·  make judgments and accounting estimates that are reasonable and prudent;

· 

· 

state  whether  applicable  UK  Accounting  Standards  have  been  followed,  subject  to  any  material  departures  disclosed  and 
explained in the financial statements; and 

prepare  the  financial  statements  on  the  going  concern  basis  unless  it  is  inappropriate  to  presume  that  the  company  will 
continue in business.

In preparing the group financial statements, International Accounting Standard 1 requires that Directors:

· 

· 

· 

properly select and apply accounting policies;

present information, including accounting policies, in a manner that provides relevant, reliable, comparable and understandable 
information; 

provide  additional  disclosures  when  compliance  with  the  specific  requirements  in  IFRSs  are  insufficient  to  enable  users  to 
understand the impact of particular transactions, other events and conditions on the entity's financial position and financial 
performance; and

·  make an assessment of the company's ability to continue as a going concern.

The  Directors  are  responsible  for  keeping  adequate  accounting  records  that  are  sufficient  to  show  and  explain  the  company’s 
transactions and disclose with reasonable accuracy at any time the financial position of the company and enable them to ensure that the 
financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the company and 
hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

The Directors are responsible for the maintenance and integrity of the corporate and financial information included on the company’s 
website.  Legislation  in  the  United  Kingdom  governing  the  preparation  and  dissemination  of  financial  statements  may  differ  from 
legislation in other jurisdictions.

Responsibility Statement

We confirm that to the best of our knowledge:

· 

· 

· 

the financial statements, prepared in accordance with the relevant financial reporting framework, give a true and fair view of 
the assets, liabilities, financial position and profit or loss of the company and the undertakings included in the consolidation 
taken as a whole;

the  strategic  report  includes  a  fair  review  of  the  development  and  performance  of  the  business  and  the  position  of  the 
company and the undertakings included in the consolidation taken as a whole, together with a description of the principal risks 
and uncertainties that they face; and

the annual report and financial statements, taken as a whole, are fair, balanced and understandable and provide the information 
necessary for shareholders to assess the company’s position and performance, business model and strategy.

This responsibility statement was approved by the Board of Directors on 15 June 2021 and is signed on its behalf by:

Reece Donovan 
Chief Executive Officer 
15 June 2021 

Scott Cunningham
Chief Financial Officer
15 June 2021

49

iomart Group plc Annual Report and Accounts 2021

 
 
 
 
 
 
 
 
 
 
 
 
  
Independent Auditor's Report to the Members of iomart Group Plc

Report on the audit of the financial statements

1.  OPINION

In our opinion:

· 

· 

· 

· 

the financial statements of iomart Group plc (the ‘parent company’) and its subsidiaries (the ‘group’) give a true and fair view of 
the state of the group’s and of the parent company’s affairs as at 31 March 2021 and of the group’s profit for the year then ended;

the group financial statements have been properly prepared in accordance with international accounting standards in conformity 
with the requirement of the Companies Act 2006;

parent  company  financial  statements  have  been  properly  prepared  in  accordance  with  United  Kingdom  Generally  Accepted 
Accounting Practice, including Financial Reporting Standard 101 “Reduced Disclosure Framework”; and 

the financial statements have been prepared in accordance with the requirements of the Companies Act 2006.

We have audited the financial statements which comprise:

· 

· 

· 

· 

· 

· 

the consolidated statement of comprehensive income;

the consolidated and parent company statements of financial position;

the consolidated and parent company statements of changes in equity;

the consolidated cash flow statement; 

the related notes 1 to 29 for the consolidated financial statements; and

the related notes 1 to 16 for the parent company financial statements. 

 The  financial  reporting  framework  that  has  been  applied  in  the  preparation  of  the  group  financial  statements  is  applicable  law,  and 
international accounting standards in conformity with the requirements of the Companies Act 2006.  The financial reporting framework 
that has been applied in the preparation of the parent company financial statements is applicable law and United Kingdom Accounting 
Standards, including FRS 101 “Reduced Disclosure Framework” ( United Kingdom Generally Accepted Accounting Practice).

 2. BASIS FOR OPINION

 We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities 
under  those  standards  are  further  described  in  the  auditor’s  responsibilities  for  the  audit  of  the  financial  statements  section  of  our 
report. 

We are independent of the group and the parent company in accordance with the ethical requirements that are relevant to our audit of 
the financial statements in the UK, including the Financial Reporting Council’s (the ‘FRC’s’) Ethical Standard as applied to listed entities, 
and we have fulfilled our other ethical responsibilities in accordance with these requirements. 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

iomart Group plc Annual Report and Accounts 2021

50

Independent Auditor's Report to the Members of iomart Group Plc

3. SUMMARY OF OUR AUDIT APPROACH

Key audit matters

The key audit matter that we identified in the current year was:
· 

Completeness and valuation of deferred income. 

Materiality

Scoping

Significant changes in 
our approach

The materiality that we used for the group financial statements was £1,164k which 
was determined on the basis of 3.0% of earnings before interest, tax, depreciation and 
amortisation. 

Our audit covered 84% of the Group’s revenue, 89% of the Group’s profit before tax, 96% of 
the Group’s net assets and 79% of the Group’s earnings before interest, tax, depreciation and 
amortisation. 

Our approach is consistent with the previous year with the exception of:

- 

- 

Business combinations: valuation and allocation of acquired intangible assets is no 
longer a key audit matter on the basis there have been no business combinations in 
the current year. 

The impact of the Covid-19 pandemic on going concern is no longer a key audit 
matter.  At the date of the prior period audit report, there was significant uncertainty 
in the economy as a whole.  Since then, the group has traded profitably and operated 
within its debt facilities such that going concern is no longer considered to be a key 
audit matter.

4. CONCLUSIONS RELATING TO GOING CONCERN

 In auditing the financial statements, we have concluded that the directors’ use of the going concern basis of accounting in the preparation 
of the financial statements is appropriate.

O ur evaluation of the directors’ assessment of the group’s and parent company’s ability to continue to adopt the going concern basis of 
accounting included:

- 

- 

- 

- 

- 

Testing the arithmetical accuracy of management’s going concern model; 

Challenging the reasonableness of the scenarios identified based on our understanding of the business and key assumptions 
used by management in determining the impact of the Covid-19 pandemic on going concern; 

Assessing the headroom in the forecasts and the sensitivity analysis performed by management;

Recalculating management’s forecast covenant compliance calculations throughout the going concern period; and

Assessing the adequacy of disclosures related to the impact of the Covid-19 pandemic on going concern made in the financial 
statements. 

 Based  on  the  work  we  have  performed,  we  have  not  identified  any  material  uncertainties  relating  to  events  or  conditions  that, 
individually or collectively, may cast significant doubt on the group's and parent company’s ability to continue as a going concern for a 
period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections of this 
report.

51

iomart Group plc Annual Report and Accounts 2021

Independent Auditor's Report to the Members of iomart Group Plc

5. KEY AUDIT MATTERS

 Key  audit  matters  are  those  matters  that,  in  our  professional  judgement,  were  of  most  significance  in  our  audit  of  the  financial 
statements of the current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) 
that we identified. These matters included those which had the greatest effect on the overall audit strategy, the allocation of resources 
in the audit; and directing the efforts of the engagement team.

These matters were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion thereon, and 
we do not provide a separate opinion on these matters.

5.1 Completeness and valuation of deferred income

Key audit matter 
description

The  Group  has  deferred  income  of  £13,519k  (2020:  £13,427k)  split  between  current 
(£10,857k,  2020:  £11,144k)  and  non-current  (£2,662k,  2020:  £2,283k)  included  within 
trade and other payables. 

How the scope of our 
audit responded to the 
key audit matter

A significant proportion of the Group’s activities are invoiced in advance, resulting in a material 
deferred income balance being recorded in the financial statements at year-end. 

Due  to  the  high  volume  of  customer  balances  being  deferred  and  the  fact  that  the  deferral 
calculation is performed across a range of systems and by a range of staff, we have determined 
there is potential for fraud through a possible manipulation of this balance. 

Deferred income is included within note 18 of the financial statements. 

The audit procedures we performed in respect of this matter included:

· 

· 

· 

· 

· 

Gaining  an  understanding  of  the  process  undertaken  by  management  to  calculate 
deferred income, and testing of key controls within three of the full scope components; 

Testing  the  balance  through  recalculating  the  full  deferred  income  balance  in  each 
entity based on contract start and end dates;

Selecting  samples  from  the  listing,  agreeing  the  underlying  amounts  to  customer 
contracts where applicable;

Performing cut-off testing in each entity, selecting a sample of pre and post year-end 
sales and evaluating whether any deferred element was calculated correctly; and

Recalculating  current  and  non-current  liability  classification  based  on  underlying 
schedules. 

Key observations

We concluded that the completeness and valuation of deferred income recorded in the financial 
statements is appropriately stated.  

iomart Group plc Annual Report and Accounts 2021

52

Independent Auditor's Report to the Members of iomart Group Plc

6. OUR APPLICATION OF MATERIALITY

6.1 Materiality

 We define materiality as the magnitude of misstatement in the financial statements that makes it probable that the economic decisions 
of a reasonably knowledgeable person would be changed or influenced. We use materiality both in planning the scope of our audit work 
and in evaluating the results of our work.

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows:

Group financial statements

Parent company financial statements

Materiality

£1,164k (2020: £1,254k)

£582k (2020: £627k)

Basis for 
determining 
materiality

3.0%  of  earnings  before  interest,  tax,  depreciation 
and  amortisation  (2020:  3.0%  of  earnings  before 
interest,  tax,  depreciation  and  amortisation 
adjusted  to  exclude  the  gain  on  the  revaluation  of 
contingent consideration). In the prior year, the gain 
on the revaluation of contingent consideration had 
been deemed to be non-recurring in nature.

0.6% of net assets (2020: 0.6% of net assets), capped 
at 50% (2020: 50%) of Group materiality.

Rationale for 
the benchmark 
applied

We have used EBITDA measure as the benchmark 
for our determination of materiality as we consider 
this  to  be  a  critical  performance  measure  for 
the  Group  on  the  basis  that  it  is  a  key  metric  to 
analysts and investors and has equal prominence to 
statutory measures in the Annual Report. 

We  have  used  net  assets  as  the  benchmark  for  our 
determination  of  materiality  as  the  parent  company 
is  not  a  trading  entity  and  instead  holds  the  Group’s 
investments  in  subsidiaries.    We  consider  net  assets 
to be the appropriate metric for such an entity.

53

iomart Group plc Annual Report and Accounts 2021

Independent Auditor's Report to the Members of iomart Group Plc

6. OUR APPLICATION OF MATERIALITY (CONTINUED)

6.2 Performance materiality

 W e  set  performance  materiality  at  a  level  lower  than  materiality  to  reduce  the  probability  that,  in  aggregate,  uncorrected  and 
undetected misstatements exceed the materiality for the financial statements as a whole. 

Performance 
materiality

Basis and 
rationale for 
determining 
performance 
materiality

Group financial statements

Parent company financial statements

70% (2020: 60%) of Group materiality

70% (2019: 70%) of parent company materiality 

In determining performance materiality we considered the following factors:

•  As this is our second year of engagement and we have developed our understanding from the prior 

year, we increased the % used to determine performance materiality to 70%; ‘

•  Our risk assessment, including our assessment of the Group’s overall control environment 
and that we consider it appropriate to rely on controls within the revenue business process 
in three of the full scope components; and 

•  Our  past  experience  of  the  audit,  which  has  indicated  a  low  number  of  corrected  and 

uncorrected misstatements identified in prior period. 

6.3 Error reporting threshold

We  agreed  with  the  Audit  Committee  that  we  would  report  to  the  Committee  all  audit  differences  in  excess  of  £58k  (2020:  £63k), 
 as well as differences below that threshold that, in our view, warranted reporting on qualitative grounds. We also report to the Audit 
Committee on disclosure matters that we identified when assessing the overall presentation of the financial statements.

7. AN OVERVIEW OF THE SCOPE OF OUR AUDIT 

7.1 Identification and scoping of components

Our Group audit was scoped by obtaining an understanding of the Group and its environment through discussion with IT and the Group 
finance teams and by performing walkthroughs of processes across each of these areas, including Group-wide controls, and assessing 
the risk of material misstatement at a Group level. 

For components deemed significant to the Group, full scope audit procedures were performed to materiality levels applicable to each 
entity, which was lower than the Group materiality level. Components deemed significant are as follows:

· 

· 

· 

· 

iomart Hosting Limited

Easyspace Limited

iomart Cloud Services Limited

Cristie Data Limited

One further entity, Bytemark Limited, was subject to specified audit procedures based on the materiality of individual balances. 

The remaining non-significant components were subject to analytical reviews. Our audit work on these components was executed at 
Group materiality. 

At the Group level, we also tested the consolidation process. 

All work was performed by the Group engagement team. 

There are a number of components that were deemed to be significant in the prior year, which are non-significant in the current year. 

iomart Group plc Annual Report and Accounts 2021

54

Independent Auditor's Report to the Members of iomart Group Plc

7.  AN OVERVIEW OF THE SCOPE OF OUR AUDIT (CONTINUED)

7.1 Identification and scoping of components (continued)

7.2  Our consideration of the control environment

With the involvement of our IT specialists, we obtained an understanding of the relevant IT environment by performing walkthroughs 
of key processes and, in some instances, performed testing on the relevant general IT controls and business cycles. We took a controls 
reliance approach on the relevant controls for three of the full scope components within the revenue business process cycle.

55

iomart Group plc Annual Report and Accounts 2021

Independent Auditor's Report to the Members of iomart Group Plc

8 .  OTHER INFORMATION

T he other information comprises the information included in the annual report, o ther than the financial statements and our auditor’s 
report thereon. The directors are responsible for the other information contained within the annual report.

Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our 
report, we do not express any form of assurance conclusion thereon.

Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent 
with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated.

If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise 
to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is 
a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

9.  RESPONSIBILITIES OF DIRECTORS

As  explained more fully in the directors’ responsibilities statement, the directors are responsible for the preparation of the financial 
statements  and  for  being  satisfied  that  they  give  a  true  and  fair  view,  and  for  such  internal  control  as  the  directors  determine  is 
necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In  preparing  the  financial  statements,  the  directors  are  responsible  for  assessing  the  Group’s  and  the  parent  company’s  ability  to 
continue as a going concern, disclosing as applicable, matters related to going concern and using the going concern basis of accounting 
unless the directors either intend to liquidate the Group or the parent company or to cease operations, or have no realistic alternative 
but to do so.

10.  AUDITOR’S RESPONSIBILITIES FOR THE AUDIT OF THE FINANCIAL STATEMENTS 

Our ob jectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material 
misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a 
high level of assurance but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material 
misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the 
aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial 
statements.

A further description of our responsibilities for the audit of the financial statements is located on the FRC’s website at: www.frc.org.
uk/auditorsresponsibilities. This description forms part of our auditor’s report.

iomart Group plc Annual Report and Accounts 2021

56

Independent Auditor's Report to the Members of iomart Group Plc

11.  EXTENT  TO WHICH THE AUDIT WAS CONSIDERED CAPABLE OF DETECTING IRREGULARITIES, INCLUDING FRAUD

Irregular ities,  including  fraud,  are  instances  of  non-compliance  with  laws  and  regulations.  We  design  procedures  in  line  with  our 
responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our 
procedures are capable of detecting irregularities, including fraud is detailed below. 

11.1 Identifying and assessing potential risks related to irregularities

In identif ying and assessing risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws and 
regulations, we considered the following:

· 

· 

· 

· 

the  nature of the industry and sector, control environment and business performance including the design of the Group’s 
r emuneration policies, key drivers for directors’ remuneration, bonus levels and performance targets;

results of our enquiries of management and the Audit Committee  about their own identification and assessment of the 
risks of irregularities; 

any  matters  we  identified  having  obtained  and  reviewed  the  Group’s  documentation  of  their  policies  and  procedures 
relating to:

· 

· 

· 

identifying,  evaluating and complying with laws and regulations and whether they were aware of any instances of 
non-compliance;

detecting and  responding to the risks of fraud and whether they have knowledge of any actual, suspected or alleged 
fraud;

the  internal controls established to mitigate risks of fraud or non-compliance with laws and regulations;

the matters discussed among the audit engagement team and relevant internal specialists, including valuations and IT 
specialists  regarding how and where fraud might occur in the financial statements and any potential indicators of fraud.

 As a result of these procedures, we considered the opportunities and incentives that may exist within the organisation for fraud and 
identified the greatest potential for fraud in the completeness and valuation of deferred income.  In common with all audits under ISAs 
(UK), we are also required to perform specific procedures to respond to the risk of management override.

We also obtained an understanding of the legal and regulatory framework that the Group  operates in, focusing on provisions of those 
laws and regulations that had a direct effect on the determination of material amounts and disclosures in the financial statements. The 
key laws and regulations we considered in this context included the UK Companies Act and tax and pension legislation.

 In  addition,  we  considered  provisions  of  other  laws  and  regulations  that  do  not  have  a  direct  effect  on  the  financial  statements 
but  compliance  with  which  may  be  fundamental  to  the  Group’s  ability  to  operate  or  to  avoid  a  material  penalty.  This  includes  UK 
Employment, Environmental Regulations and Labour Laws. 

57

iomart Group plc Annual Report and Accounts 2021

Independent Auditor's Report to the Members of iomart Group Plc

11.  EXTENT TO WHICH THE AUDIT WAS CONSIDERED CAPABLE OF DETECTING IRREGULARITIES, INCLUDING FRAUD    
         (CONTINUED)

11.2 Audit response to risks identified

As a result of performing the above, we identified completeness and valuation of deferred income as a key audit matter related to the 
potential risk of fraud. T he key audit matters section of our report explains the matter in more detail and also describes the specific 
procedures we performed in response to that key audit matter. 

In addition to the above, our p rocedures to respond to risks identified included the following:

· 

· 

· 

· 

· 

reviewing  the   financial  statement  disclosures  and  testing  to  supporting  documentation  to  assess  compliance  with 
provisions of relevant laws and regulations described as having a direct effect on the financial statements;

enquiring of management, the Audit Committee and external legal counsel  concerning actual and potential litigation and 
claims;

performing  analytical procedures to identify any unusual or unexpected relationships that may indicate risks of material 
misstatement due to fraud;

reading minutes of meetings of those charged with governance and reviewing correspondence with HMRC; and

in  addressing the risk of fraud through management override of controls, testing the appropriateness of journal entries 
and  other  adjustments;  assessing  whether  the  judgements  made  in  making  accounting  estimates  are  indicative  of  a 
potential bias; and evaluating the business rationale of any significant transactions that are unusual or outside the normal 
course of business.

 We also communicated relevant identified laws and regulations and potential fraud risks to all engagement team members including 
internal specialists and  remained alert to any indications of fraud or non-compliance with laws and regulations throughout the audit.

Report on other legal and regulatory requirements

12.   OPINIONS ON OTHER MATTERS PRESCRIBED BY THE COMPANIES ACT 2006

In our opinion, based on the work undertaken in the course of the audit:

· 

· 

the information given in the strategic report and the directors’ report for the financial year for which the financial statements are 
prepared is consistent with the financial statements; and

the strategic report and the directors’ report have been prepared in accordance with applicable legal requirements.

In the light of the knowledge and understanding of the group and the parent company and their environment obtained in the course of 
the audit, we have not identified any material misstatements in the strategic report or the directors’ report.

iomart Group plc Annual Report and Accounts 2021

58

Independent Auditor's Report to the Members of iomart Group Plc

13.  MATTERS ON WHICH WE ARE REQUIRED TO REPORT BY EXCEPTION

13.1 Adequacy of explanations received and accounting records

Und er the Companies Act 2006 we are required to report to you if, in our opinion:

· 

· 

· 

we  have not received all the information and explanations we require for our audit; or

adequate  accounting records have not been kept by the parent company, or returns adequate for our audit have not been 
received from branches not visited by us; or

the  parent company financial statements are not in agreement with the accounting records and returns.

We  have nothing to report in respect of these matters.

13.2 Directors’ remuneration

Under the Companies Act 2006 we are also required to report if in our opinion certain disclosures of directors’ remuneration have not 
been made.

We have nothing to report in respect of this matter

14. USE OF OUR REPORT

Th is report is made solely to the company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 
2006. Our audit work has been undertaken so that we might state to the company’s members those matters we are required to 
state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume 
responsibility to anyone other than the company and the company’s members as a body, for our audit work, for this report, or for 
the opinions we have formed.

David Sweeney, CA (Senior Statutory Auditor) 
for and on behalf of Deloitte LLP
Statutory Auditor
Glasgow
15 June 2021

59

iomart Group plc Annual Report and Accounts 2021

Consolidated Statement of Comprehensive Income  - Year ended 31 March 2021

Revenue

Cost of sales

Gross profit

Administrative expenses

Operating profit

 Analysed as:
Earnings before interest, tax, depreciation, amortisation, 
acquisition costs and share-based payments 
Share-based payments
Acquisition costs
Depreciation
Amortisation – acquired intangible assets
Amortisation – other intangible assets

Gain on revaluation of contingent consideration
Finance income
Finance costs

Profit before taxation

Taxation

Note

3

2021
 £’000
111,883

2020
 £’000
112,581

(44,241)

(44,093)

67,642

68,488

(53,230)

(51,387)

      4

14,412

17,101

25
6
4
4
4

19
7
7

41,408

(1,247)
(493)
(16,882)
(5,457)
(2,917)

33
19
(2,000)

12,464

9

(2,260)

43,510

(1,243)
(438)
(15,635)
(6,159)
(2,934)

1,856
39
(2,212)

16,784

(3,135)

13,649

Profit for the year attributable to equity holders of the parent

10,204

Other comprehensive income

Amounts which may be reclassified to profit or loss
Currency translation differences
Other comprehensive income for the year

Total comprehensive income for the year attributable to equity 
holders of the parent

(94)
(94)

98
98

10,110 

13,747 

Basic and diluted earnings per share
Basic earnings per share
Diluted earnings per share

11
11

9.3p
9.1p

12.5p
12.2p

All of the activities of the Group are classed as continuing.  The following notes form part of the financial statements.

iomart Group plc Annual Report and Accounts 2021

60

Consolidated Statement of Financial Position  - As at 31 March 2021

ASSETS
Non-current assets
Intangible assets – goodwill
Intangible assets – other
Trade and other receivables
Property, plant and equipment
Deferred tax 

Current assets
Cash and cash equivalents
Trade and other receivables
Current tax asset

Total assets

LIABILITIES
Non-current liabilities
Trade and other payables
Non-current borrowings
Provisions 
Deferred tax

Current liabilities
Contingent consideration due on acquisitions
Trade and other payables
Current tax liabilities
Current borrowings

Total liabilities

Net assets

EQUITY
Share capital
Own shares
Capital redemption reserve
Share premium
Merger reserve
Foreign currency translation reserve
Retained earnings

Note

12
12
13
15
10

17
16

18
20
21
10

19
18

20

23
24

2021
£’000

86,479
18,101
502
77,012
138
182,232

23,038
22,979
235
46,252

2020
£’000

86,479
24,631
2,760
72,344
-
186,214

15,497
23,237
-
38,734

228,484

224,948

(2,662)
(74,221)
(2,097)
-
(78,980)

-
(29,495)
-
(3,437)
(32,932)

(2,283)
(70,109)
(1,956)
(1,146)
(75,494)

(2,480)
(31,948)
(3)
(3,029)
(37,460)

(111,912)

(112,954)

116,572

111,994

1,097
(70)
1,200
22,495
4,983
(44)
86,911

1,092
(70)
1,200
22,147
4,983
50
82,592

 Total equity

116,572

111,994

These financial statements were approved by the Board of Directors and authorised for issue on 15 June 2021.

Signed on behalf of the Board of Directors
Signed on behalf of the Board of

Reece Donovan
Director and Chief Executive Officer
iomart Group plc – Company Number: SC204560

The following notes form part of the financial statements.

61

iomart Group plc Annual Report and Accounts 2021

Consolidated Statement of Cash Flows  - Year ended 31 March 2021

Profit before taxation 
Gain on revaluation of contingent consideration
Finance costs – net
Depreciation
Amortisation
Share-based payments
Movement in trade receivables
Movement in trade payables
Cash flow from operations
Taxation paid
Net cash flow from operating activities

Cash flow from investing activities
Purchase of property, plant and equipment
Proceeds received from disposal of property, plant and equipment
Development costs
Purchase of intangible assets
Proceeds received from disposal of intangible assets
Payments for current period acquisitions net of cash acquired
Contingent consideration paid 
Finance income received
Net cash used in investing activities

Cash flow from financing activities
Issue of shares
Drawdown of bank loans
Repayment of lease liabilities
Repayment of bank loans
Finance costs paid
Dividends paid
Net cash used in financing activities

Net increase in cash and cash equivalents

Cash and cash equivalents at the beginning of the year

Cash and cash equivalents at the end of the year

The following notes form part of the financial statements.

Note

19
7
15
12
25

15

12
12

19
7

23
20
22
20

8

17

2021
£’000

12,464
(33)
1,981
16,882
8,374
1,247
2,516
268
43,699
(3,643)
40,056

(15,192)
260
(1,306)
(561)
73
-
(2,447)
19
(19,154)

353
  1,150
(5,435)
(1,150)
(1,147)
(7,132)
(13,361)

7,541

15,497

23,038

2020
£’000

16,784
(1,856)
2,173
15,635
9,093
1,243
          (1,107)
(627)
41,338
(4,719)
36,619

(14,688)
-
(1,405)
(1,065)
-
(4,156)
-

39
(21,275)

636
  6,150
(4,686)
(2,000)
(1,734)
(8,282)
(9,916)

5,428

10,069

15,497

iomart Group plc Annual Report and Accounts 2021

62

Consolidated Statement of Changes in Equity  - Year ended 31 March 2021

Share 
capital
£’000

Own 
shares 
EBT
£’000

Foreign 
currency 
translation 
reserve
£’000

Capital 
redemption 
reserve
£’000

Share 
premium 
account
£’000

Note

Merger 
reserve
£’000

Retained 
earnings
£’000

Total
£’000

Balance at 1 April 2019 

1,085 

(70)

(48)

1,200 

21,518 

4,983

75,729

104,397

Profit for the year 

Currency translation 
differences
Total comprehensive 
income

Dividends – final (paid)

Dividends – interim (paid)

Share-based payments 
Deferred tax on share-based 
payments
Issue of share capital

Total transactions with 
owners

8

8

25

10

23

-

-

-

-

-

-

-

7

7

-

-

-

-

-

-

-

-

-

-

98

98

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

629

629

-

-

-

-

-

-

-

-

-

13,649

13,649

-

98

13,649

13,747

(5,448)

(5,448)

(2,834)

(2,834)

1,243

1,243

253

-

253

636

(6,786)

(6,150)

Balance at 31 March 2020 

1,092 

(70)

50

1,200 

22,147

4,983

82,592

111,994

Profit for the year
Currency translation 
differences
Total comprehensive 
income

Dividends – final (paid)

Dividends – interim (paid)

Share-based payments 

Issue of share capital

Total transactions with 
owners

8

8

25

23

-

-

-

-

-

-

5

5

-

-

-

-

-

-

-

-

-

(94)

(94)

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

348

348

-

-

-

-

-

-

-

-

10,204

10,204

-

(94)

10,204

10,110

(4,287)

(4,287)

(2,845)

(2,845)

1,247

1,247

-

353

(5,885)

(5,532)

Balance at 31 March 2021

1,097 

(70)

(44)

1,200 

22,495

4,983

86,911

116,572

The nature of equity in the statement of changes in equity is disclosed in the accounting policies (note 2).

The following notes form part of the financial statements.

63

iomart Group plc Annual Report and Accounts 2021

Notes to the Financial Statements - Year ended 31 March 2021

1.  GENERAL INFORMATION

iomart  Group  plc  is  a  public  listed  company  listed  on  the  Alternative  Investment  Market  (“AIM”),  incorporated  and  domiciled  in the 
United Kingdom and registered in Scotland under the Companies Act 2006. The address of the registered office is Lister Pavilion, Kelvin 
Campus, West of Scotland Science Park, Glasgow, G20 0SP. The nature of the Group’s operations and its principal activities are set out 
in the Strategic Report and Directors’ Report.

The financial statements are presented in UK Pounds Sterling because that is the currency of the primary economic environment in 
which the Group operates.

2. ACCOUNTING POLICIES

Ba sis of preparation

The  consolidated financial statements have been prepared in accordance with applicable International Financial Reporting Standards 
(IFRS) in conformity with the requirements of the Companies Act 2006.

The financial statements have been prepared on the historical cost basis, except for the valuation of certain financial instruments that 
are measured at fair values at the end of each reporting period, as explained in the accounting policies below.  

The measurement bases and principal accounting policies of the Group are set out below. These policies have been consistently applied 
to all years presented unless otherwise stated.

Audit exemption of subsidiaries

For the year ended 31 March 2021, the following subsidiaries of the Group were entitled to exemption from audit under s479A of the 
Companies Act 2006.

    Subsidiary 

Registered number

Bytemark Holdings Limited
Bytemark Limited
iomart Datacentres Limited 
London Data Exchange Limited
LDeX Connect Limited
LDeX Group Limited
Melbourne Server Hosting Limited
Memset Limited
Netintelligence Limited
Redstation Limited
ServerSpace Limited
SimpleServers Limited
Sonassi Holding Company Limited
Sonassi Limited
Switch Media Limited
SystemsUp Limited
Tier 9 Limited
United Communications Limited

08150076
04484629
05532548
07772407
06389332
08777552
04091836
04504980
SC325326
03590745
05958069
06813119
09248696
07715859
04510647
05212115
08903379
03651923

iomart Group plc Annual Report and Accounts 2021

64

 
 
 
 
 
 
 
Notes to the Financial Statements - Year ended 31 March 2021

2. ACCOUNTING POLICIES (CONTINUED)

New and revised IFRSs in issue but not yet effective and have not been adopted by the Group

At the date of authorisation of these financial statements, the following standards, interpretations and amendments have been issued 
but are not yet effective and have no material impact on the Group’s financial statements:  

· 

· 

· 

· 

· 

· 

· 

IFRS 17 - Insurance Contracts;

IFRS 10 and IAS 28 (amendments) - Sale or Contribution of Assets between an Investor and its Associate or Joint Venture;

Amendments to IAS 1 – Classification of Liabilities as Current or Non-Current

Amendments to IFRS 3 -  Definition of a business;

Amendments to IAS 16 – Property, Plant and Equipment – Proceeds before Intended Use

Amendments to IAS 37 – Onerous Contracts – Cost of Fulfilling a Contract

Annual improvements to IFRS Standards 2018-2020 Cycle – IFRS 9 Financial Instruments, IFRS 16 Leases

The Directors do not expect that the adoption of the Standards listed above will have a material impact on the financial statements of 
the Group in future periods.

Adoption of new and revised Standards - amendments to IFRS that are mandatorily effective for the current year

The Group applied the amendments to IAS 1 and IAS 8 Definition of Material for the first time as this is effective for annual periods 
beginning  on  or  after  1  January  2020.    The  amendments  provide  a  new  definition  of  material  that  states,  “information  is  material  if 
omitting,  misstating  or  obscuring  it  could  reasonably  be  expected  to  influence  decisions  that  the  primary  users  of  general  purpose 
financial  statements  make  on  the  basis  of  those  financial  statements,  which  provide  financial  information  about  a  specific  reporting 
entity.”  The  amendments  clarify  that  materiality  will  depend  on  the  nature  or  magnitude  of  information,  either  individually  or  in 
combination  with  other  information,  in  the  context  of  the  financial  statements.  A  misstatement  of  information  is  material  if  it  could 
reasonably be expected to influence decisions made by the primary users. The Directors consider that this amendment had no impact 
on the financial statements of the Group, nor is there expected to be any future impact to the Group.

Summary of Accounting Policies

Basis of consolidation 

The Group financial statements consolidate those of the Company and all of its subsidiary undertakings drawn up to 31 March 2021.  
Under IFRS 10, control exists when an investor is exposed, or has rights, to variable returns from its involvement with the investee and 
has the ability to affect those returns through its power over the investee. As each of the divisions within the Group are 100% wholly 
owned subsidiaries, the Group has full control over each of its investees.

Unrealised  gains  on  transactions  between  the  Group  and  its  subsidiaries  are  eliminated.    Unrealised  losses  are  eliminated  on 
consolidation and the underlying value of the asset transferred is tested for impairment.  Amounts reported in the financial statements 
of subsidiaries have been adjusted where necessary to ensure consistency with the accounting policies adopted by the Group.

Business Combinations

Acquisitions of subsidiaries are accounted for using the acquisition method. The acquisition method involves the recognition at fair value 
of all identifiable assets and liabilities, including contingent liabilities of the subsidiary, at the acquisition date, regardless of whether or 
not they were recorded in the financial statements of the subsidiary prior to acquisition.  On initial recognition, the assets and liabilities 
of the subsidiary are included in the statement of financial position at their fair values, which are also used as the bases for subsequent 
measurement in accordance with the Group accounting policies.

65

iomart Group plc Annual Report and Accounts 2021

Notes to the Financial Statements - Year ended 31 March 2021

2.  ACCOUNTING POLICIES (continued)

Business Combinations (continued)

Where the Group’s assessment of the net fair value of a subsidiary’s identifiable assets acquired and liabilities assumed is less than the 
fair value of the consideration including contingent consideration of the business combination then the excess is treated as goodwill. 
Where the Group’s assessment of the net fair value of a subsidiary’s net assets and liabilities exceeds the fair value of the consideration 
including contingent consideration of the business combination then the excess is recognised through profit or loss immediately.

Where an acquisition involves a potential payment of contingent consideration the estimate of any such payment is based on its fair 
value. To estimate the fair value an assessment is made as to the amount of contingent consideration which is likely to be paid having 
regard to the criteria on which any sum due will be calculated and is probability based to reflect the likelihood of different amounts being 
paid. Where a change is made to the fair value of contingent consideration within the initial measurement period as a result of additional 
information obtained on facts and circumstances that existed at the acquisition date then this is accounted for as a change in goodwill. 
Where changes are made to the fair value of contingent consideration as a result of events that occurred after the acquisition date then 
the adjustment is accounted for as a charge or credit to profit or loss.

When  the  consideration  transferred  by  the  Group  in  a  business  combination  includes  a  contingent  consideration  arrangement,  the 
contingent consideration is measured at its acquisition-date fair value and included as part of the consideration transferred in a business 
combination.  Changes  in  fair  value  of  the  contingent  consideration  that  qualify  as  measurement  period  adjustments  are  adjusted 
retrospectively, with corresponding adjustments against goodwill. Measurement period adjustments are adjustments that arise from 
additional information obtained during the 'measurement period' (which cannot exceed one year from the acquisition date) about facts 
and circumstances that existed at the acquisition date

Revenue 

Revenue  comprises  the  fair  value  of  the  consideration  received  or  receivable  for  the  sale  of  services  in  the  ordinary  course  of  the 
Group’s activities. Revenue is shown net of value-added tax, returns, rebates and discounts and after eliminating sales within the Group.

The  Group  recognises  revenue  when  the  amount  of  revenue  can  be  reliably  measured,  it  is  probable  that  future  economic  benefits 
will flow from the transaction and specific criteria have been met for each of the Group’s activities as described below. The amount of 
revenue is not considered to be reliably measurable until all contingencies relating to the sale have been resolved. The Group bases its 
estimates on prior experience, taking into consideration the type of customer and the type of transaction.

The  Group  will  typically  enter  multi-element  contracts  where  more  than  one  service  is  provided  such  as  a  private  cloud  platform 
combined  with  an  online  backup  portal,  and  in  such  instances  the  delivery  of  these  multi-element  contracts  are  treated  as  a  single 
performance obligation. Revenue is then subsequently recognised over the period of service delivery when the criteria for recognition 
has been met. Revenue recognised at a point in time predominantly consists of both software and hardware sales in which revenue is 
recognised at the point in which the customer receives the goods (note 3). Revenue recognition policies in our operating segments are 
as follows:

Cloud Services

This operating segment provides managed cloud computing infrastructure and services including consultancy. Revenue from the sale of 
cloud computing infrastructure and managed services is recognised on an over time basis over the life of the agreement and only after 
the service has been established. Set-up fees charged on contracts are spread over the life of the contract. Consultancy services are 
generally provided on a “time and materials” basis and therefore revenue is recognised as these services are rendered. Revenue from 
the supply of hardware or software, and the provision of services in respect of installation or training, is recognised when delivery and 
installation of the equipment is completed on a point in time basis. Any unearned portion of revenue is included in payables as deferred 
revenue.

iomart Group plc Annual Report and Accounts 2021

66

Notes to the Financial Statements - Year ended 31 March 2021

2.  ACCOUNTING POLICIES (continued)

Revenue (continued)

Easyspace

This operating segment provides domain name registration and hosting services. Revenue from the provision of domain names is split 
between  the  registration  of  the  domain  and  the  ongoing  services  associated  with  each  domain  registration.  The  registration  of  the 
domain is recognised on a point in time basis, whilst the ongoing service associated with each domain registration is spread over the 
length of the registration. Revenue from the provision of hosting services is recognised evenly over the period of the service on an over 
time basis and only after the service has been established. Any unearned portion of revenue is included in payables as deferred revenue.

Exceptional costs

The Group defines exceptional items as costs incurred by the Group which relate to material non-recurring costs.  These are disclosed 
separately where it is considered it provides additional useful information to the users of the financial statements.

Interest

Interest is recognised on an accruals basis using the effective interest method.

Intangible assets

Goodwill

Goodwill represents the excess of the consideration of an acquisition over the fair value of the Group’s share of the net identifiable assets 
of the acquired subsidiary at the date of acquisition.  Goodwill on acquisitions of subsidiaries is included in intangible assets. Goodwill is 
tested annually for impairment and carried at cost less accumulated impairment charges. Goodwill is allocated to cash-generating units 
for the purpose of impairment testing. The allocation is made to those cash-generating units or groups of cash-generating units that are 
expected to benefit from the business combination in which the goodwill arose.  Impairments to goodwill are charged to profit or loss 
in the period in which they arise.

Intangible assets - customer relationships

Customer relationships are recognised only on acquisition. The fair value is derived based on discounted cash flows from estimated 
recurring revenue streams. The carrying value is stated at fair value at acquisition less accumulated amortisation and impairment losses. 
The  useful  economic  life  is  assessed  for  each  acquisition  separately.  Amortisation  is  charged  straight  line  over  the  useful  life  of  the 
relationships in proportion to the estimated future cash flows, a period which is generally between five and eight years.

Intangible assets - research and development

Expenditure  on  research  (or  the  research  phase  of  an  internal  project)  is  recognised  as  an  expense  in  the  period  in  which  it  is 
incurred. Development costs incurred are capitalised when all the following conditions are satisfied:

· 

· 

· 

· 

· 

· 

completion of the intangible asset is technically feasible so that it will be available for use or sale;

the Group intends to complete the intangible asset and use or sell it;

the Group has the ability to use or sell the intangible asset;

the intangible asset will generate probable future economic benefits;

there are adequate technical, financial and other resources to complete the development and to use or sell the intangible 
asset, and

the expenditure attributable to the intangible asset during its development can be measured reliably.

Development costs not meeting the criteria for capitalisation are expensed as incurred. The costs which do meet the criteria range 
from new product development to the enhancement of existing services such as mail platforms. The scope of the development team’s 
work continues to evolve as the Group continues to deliver business critical solutions to a growing customer base. Development 
costs capitalised are amortised on a straight-line basis over the estimated useful life of the asset. The estimated useful life is deemed 
to be three years for all developments capitalised. Amortisation charges are recognised through profit or loss in the period in which 
they are incurred.

67

iomart Group plc Annual Report and Accounts 2021

Notes to the Financial Statements - Year ended 31 March 2021

2.  ACCOUNTING POLICIES (continued)

Intangible assets (continued)

Intangible assets - software

Software is recognised at cost on purchase or fair value on acquisition and amortised on a straight-line basis over its useful economic 
life, which does not generally exceed five years for purchased software or eight years in the case of acquired software.

Acquisition costs 

In accordance with IFRS 3 Business Combinations costs incurred on professional fees and attributable internal acquisition costs 
are not included in the overall cost of the investment in the acquired business. Consequently, these acquisition costs are included as 
administrative expenses in the consolidated statement of comprehensive income. In addition, the costs associated with integrating 
the acquired businesses into the Group are also included in this category. The combination of both these types of expenses is also 
shown in the consolidated statement of comprehensive income as acquisition costs.

Alternative performance measures

In  addition  to  measuring  financial  performance  of  the  Group  based  on  statutory  profit  measures,  the  Group  also  measures 
performance based on adjusted EBITDA, adjusted profit before tax and adjusted diluted earnings per share.

Adjusted EBITDA 

Adjusted EBITDA is defined as earnings before interest, tax, depreciation and amortisation (EBITDA) before share-based payment 
charges,  acquisition  costs  and  any  gains  or  losses  on  revaluation  of  contingent  consideration.    Adjusted  EBITDA  is  a  common 
measure used by investors and analysts to evaluate the operating financial performance of companies, particularly in the sector that 
the Group operates.

The Group considers adjusted EBITDA to be a useful measure of operating performance because it approximates the underlying 
operating  cash  flow  by  eliminating  the  charges  mentioned  above.  It  is  not  a  direct  measure  of  liquidity,  which  is  shown  in  the 
consolidated statement of cash flows, and needs to be considered in the context of the Group’s financial commitments.

Adjusted profi t before tax

Adjusted profit before tax is defined as profit before tax adjusted for the following:

· 

· 

· 

amortisation charges on acquired intangible assets;

share-based payment charges;

where bank facilities are restructured during the year any accelerated write off of arrangement fees; 

·  M&A activity including:

o 

o 

o 

o 

professional fees;

any non-recurring integration costs;

any gain or loss on the revaluation of contingent consideration where it is material;

any interest charge on contingent consideration; and

· 

Any material non-recurring costs where their removal is necessary for the proper understanding of the underlying profit 
for the period.

The Group considers adjusted profit before tax to be a useful measure of performance because it eliminates the impact of certain 
non-recurring items including those associated with acquisitions and other charges commonly excluded from profit before tax by 
investors and analysts for valuation purposes.

Adjusted diluted earnings per share

Adjusted diluted earnings per share is calculated by taking the adjusted profit before tax as described after deducting an appropriate 
taxation charge and dividing by the total weighted average number of ordinary shares in issue during the year and adjusting for the 
dilutive potential ordinary shares relating to share options. The Group considers adjusted diluted earnings per share to be a useful 
measure of performance for the same reasons as adjusted profit before tax. In addition, it is used as the basis for consideration to 
the level of dividend payments.

iomart Group plc Annual Report and Accounts 2021

68

Notes to the Financial Statements - Year ended 31 March 2021

2. ACCOUNTING POLICIES (CONTINUED)

Property, plant and equipment

Property, plant and equipment is stated at cost net of depreciation and any provision for impairment. Leasehold property is included 
in property, plant and equipment only where it is held under IFRS 16.  

Disposal of assets 

The gain or loss arising on the disposal of an asset is determined as the difference between the disposal proceeds and the carrying 
amount of the asset and is recognised in profit or loss.  

Depreciation

Depreciation is calculated to write down the cost of all property, plant and equipment to the expected residual value by equal annual 
instalments  over  their  estimated  useful  economic  lives.    All  items  of  plant  and  equipment  have  immaterial  residual  values.    The 
straight line rates generally applicable are:

Freehold property
Leasehold improvements
Data centre equipment
Computer equipment
Office equipment
Motor vehicles

Leases

Between 2.00% and 3.33% per annum
Between 6% and 10% per annum
Between 6% and 10% per annum
Between 20% and 50% per annum
Between 10% and 25% per annum
25% per annum

A lease is defined as a contract, or part of a contract, that conveys the right to use of an asset (the underlying asset) for a period of time 
in exchange for consideration. To apply this definition the Group assesses whether the contract meets three key evaluations which are 
whether  the  contract  contains  an  identified  asset,  which  is  either  explicitly  identified  in  the  contract  or  implicitly  specified  by  being 
identified at the time the asset is made available to the Group; the Group has the right to obtain substantially all of the economic benefits 
from use of the identified asset throughout the period of use, considering its rights within the defined scope of the contract; and the 
Group has the right to direct the use of the identified asset throughout the period of use. 

At the lease commencement date, the Group recognises a right-of-use asset and a corresponding lease liability on the balance sheet. The 
right-of-use asset is measured at cost, which is made up of the initial measurement of the lease liability measured at the present value 
of future lease payments, any initial direct costs incurred by the Group, an estimate of any costs to dismantle and remove the asset at 
the end of the lease, and any lease payments made in advance of the lease commencement date (net of any incentives received). The 
Group depreciates the right-of-use assets on a straight-line basis from the lease commencement date to the earlier of the end of the 
useful life of the right-of-use asset or the end of the lease term.   The Group assesses the right-of-use asset for impairment under IAS 
36 ‘Impairment of Assets’ where such indicators exist. 

Lease liabilities are presented on two separate lines in the balance sheet for amounts due within one year and amounts due after more 
than one year.  The lease liability is initially measured at the present value of lease payments that are not paid at the commencement 
date,  discounted  using  the  rate  implicit  in  the  lease.    If  this  rate  cannot  readily  be  determined,  the  Group  applies  an  incremental 
borrowing rate.  The lease liability is subsequently measured by increasing the carrying amount to reflect interest on the lease liability 
and by reducing the liability by payments made. The Group re-measures the lease liability (and adjusts the related right-of-use asset) 
whenever the lease term has changed or a lease contract is modified and the modification is not accounted for as a separate lease. 

Lease  payments  included  in  the  measurement  of  the  lease  liability  can  be  made  up  of  fixed  payments,  variable  payments  based  on 
an  index  or  rate,  amounts  expected  to  be  payable  under  a  residual  guarantee  and  payments  arising  from  options  reasonably  certain 
to  be  exercised.  Subsequent  to  initial  measurement,  the  liability  will  be  reduced  for  payments  made  and  increased  for  interest.  It 
is  re-measured  to  reflect  any  reassessment  or  modification,  or  if  there  are  changes  in  fixed  payments.  When  the  lease  liability  is 
re-measured, the corresponding adjustment is reflected in the right-of-use asset, or profit and loss if the right-of-use asset is already 
reduced to zero.

The Group has elected to account for short-term leases and leases of low-value assets using the practical expedients available under 
IFRS 16. Instead of recognising a right-of-use asset and lease liability, the payments in relation to these are recognised as an expense in 
profit or loss on a straight line basis over the lease term.

69

iomart Group plc Annual Report and Accounts 2021

Notes to the Financial Statements - Year ended 31 March 2021

2.  ACCOUNTING POLICIES (continued)

Leases (continued)

Under IFRS 16, the Group recognises depreciation of the right-of-use asset and interest on lease liabilities in the consolidated statement 
of comprehensive income over the period of the lease.  On the balance sheet, right-of-use assets have been included in property, plant 
and equipment and software and lease liabilities have been included in borrowings due within one year and after more than one year.

Under IFRS 16, the Group also separates the total amount of cash paid into a principal portion (presented within financing activities) 
and interest (presented within financing activities) in the consolidated statement of cash flows.  In the prior year, operating rental costs 
were presented within operating activities.

Impairment testing of goodwill, other intangible assets and property, plant and equipment

For the purposes of assessing impairment, assets are grouped at the lowest levels for which there are separately identifiable cash flows 
(cash-generating units).  Goodwill is allocated to those cash-generating units that are expected to benefit from synergies of the related 
business combination and represent the lowest level within the Group at which management monitors goodwill.

Goodwill, other individual assets or cash-generating units that include goodwill, and those intangible assets not yet available for use are 
tested for impairment at least annually.  All other individual assets or cash-generating units are tested for impairment whenever events 
or changes in circumstances indicate that the carrying amount may not be recoverable.

An impairment loss is recognised for the amount by which the assets or cash-generating unit’s carrying amount exceeds its recoverable 
amount.  The recoverable amount is the higher of fair value, reflecting market conditions less costs to sell, and value in use based on 
an  internal  discounted  cash  flow  evaluation.  Management  estimate  expected  future  cash  flows  from  each  cash  generating  unit  and 
determine a suitable interest rate to calculate the present value of the future cash flows. Discount factors are determined for each cash 
generating unit to reflect the underlying risks involved. The future cash flows used in the calculation are based on the Group’s latest 
approved budget.

Impairment  losses  recognised  for  cash-generating  units,  to  which  goodwill  has  been  allocated,  are  credited  initially  to  the  carrying 
amount  of  goodwill.    Any  remaining  impairment  loss  is  charged  pro  rata  to  the  other  assets  in  the  cash  generating  unit.    With  the 
exception  of  goodwill,  all  assets  are  subsequently  reassessed  for  indications  that  an  impairment  loss  previously  recognised  may  no 
longer exist.

Borrowings

Borrowings are initially stated at fair value after deduction of any issue costs. The carrying amount is increased by the finance costs in 
respect of the accounting period and reduced by payments made in the period. Borrowings are subsequently stated at amortised cost, 
any difference between the periods (net of transaction costs) and the redemption value is recognised through profit or loss over the 
period of the borrowings using the effective interest method.  Where borrowings are repaid early and new loan facilities agreed the 
terms of each loan facility are compared. Where the terms of the new borrowings are significantly different from those of the previous 
borrowings, the previous borrowings are treated as extinguished rather than modified as prescribed under IFRS 9.

Trade and other receivable - lease deposits 

Rental and re-instatement deposits for leasehold premises are included in the consolidated statement of financial position as either non-
current assets or current assets depending on the length of time to maturity. Where lease deposits are interest earning the amount of 
deposit is not discounted and where they are not interest earning they are discounted at an appropriate rate.

iomart Group plc Annual Report and Accounts 2021

70

Notes to the Financial Statements - Year ended 31 March 2021

2.  ACCOUNTING POLICIES (continued)

Reinstatement costs 

The Group has made alterations to properties which it occupies under lease arrangements. These lease arrangements contain provision 
for reinstatement of the property to its original condition at the Group’s cost at the end of the lease should the landlord require that to 
happen. In respect of property leases which contain such a reinstatement provision the estimated cost of the reinstatement is provided 
in the financial statements. The discounted value of the expected cost of reinstatement is recorded as a leasehold improvement within 
property, plant and equipment and is then depreciated over the remaining term of the lease. A matching provision is recognised at the 
same time which is increased over the period of the lease by way of an interest charge such that the estimated cost of the reinstatement 
has been fully provided at the end of the lease period.

Provisions

Provisions are recognised when the Group has a present legal or constructive obligation as a result of a past event, it is probable that 
an outflow of resources will be required to settle the obligation, and the amount can be reliably estimated. Provisions are measured at 
the present value of the expenditures expected to be required to settle the obligation using a pre-tax rate that reflects current market 
assessments of the time value of money and the risks specific to the obligation. The increase in the provision due to passage of time is 
recognised as interest expense.

Taxation

The income tax expense represents the sum of the tax currently payable and deferred tax.

Current tax

Current tax is the tax currently payable based on taxable profit for the year and any adjustment to tax payable in respect of prior years. 
Taxable  profit  differs  from  net  profit  as  reported  in  the  statement  of  comprehensive  income  because  it  excludes  items  of  income  or 
expense that are taxable or deductible in other years and it further excludes items that are never taxable or deductible.  The group’s 
liability for current tax is calculated using tax rates that have been enacted or substantively enacted by the balance sheet date.

A provision is recognised for those matters for which the tax determination is uncertain but it is considered probable that there will be a 
future outflow of funds to a tax authority.  The provisions are measured at the best estimate of the amount expected to become payable.  

Deferred tax

Deferred tax is the tax expected to be payable or recoverable on differences between the carrying amount of assets and liabilities in the 
financial statements and the corresponding tax bases used in the computation of taxable profit and is accounted for using the balance 
sheet liability method.   Deferred tax liabilities are provided in full and are generally recognised for all taxable temporary differences, 
with  no  discounting.    Deferred  tax  assets  are  recognised  to  the  extent  that  it  is  probable  that  the  underlying  deductible  temporary 
differences  will  be  able  to  be  offset  against  future  taxable  income.    The  carrying  amount  of  deferred  tax  assets  is  reviewed  at  each 
balance sheet date and reduced to the extent that is no longer probable that sufficient taxable profits will be available to allow all or part 
of the asset to be recovered.

Deferred tax is not provided on the initial recognition of goodwill, nor on the initial recognition of an asset or liability unless the related 
transaction is a business combination or affects tax or accounting profit. Deferred tax on temporary differences associated with shares 
in subsidiaries is not provided if reversal of these temporary differences can be controlled by the Group and it is probable that reversal 
will not occur in the foreseeable future. In addition, tax losses available to be carried forward as well as other income tax credits to 
the Group are assessed for recognition as deferred tax assets.  Where current or deferred tax arises from the initial accounting for a 
business combination, the tax effect is included in the accounting for the business combination.  

Current and deferred tax assets and liabilities are calculated at tax rates and laws that are expected to apply to their respective period 
of realisation, provided they are enacted or substantively enacted at the balance sheet date.  Deferred tax assets and liabilities arising in 
the same tax jurisdiction are offset and the Group intends to settles its current tax assets and liabilities on a net basis.

71

iomart Group plc Annual Report and Accounts 2021

Notes to the Financial Statements - Year ended 31 March 2021

2.  ACCOUNTING POLICIES (continued)

Deferred tax (continued)

Changes in current and deferred tax assets or liabilities are recognised as a component of tax expense in the statement of comprehensive 
income, except where they relate to items that are recognised directly in other comprehensive income or equity (such as share-based 
remuneration) in which case the related deferred tax is also recognised in other comprehensive income or equity accordingly.  

Financial instruments

Financial assets and financial liabilities are recognised in the Group’s statement of financial position when the Group becomes a party 
to the contractual provisions of the instrument.

Financial assets

Financial assets under IFRS 9 include trade, other receivables, prepayments and accrued income, cash and cash equivalents and lease 
deposits. 

Classification and measurement of financial assets

The Group classifies financial assets into three categories:

· 

· 

· 

financial assets measured at amortised cost;

financial assets measured at fair value through other comprehensive income (“FVTOCI”); and

financial assets measured at fair value through profit or loss (“FVTPL”).  

The classification of financial assets is based on the Group’s business model for managing the financial asset and the contractual cash 
flow characteristics associated with the financial asset.  Specifically:

· 

· 

· 

debt instruments that are held within a business model whose objective is to collect the contractual cashflows, and that 
have contractual cash flows that are solely payments of principal and interest on the principal amount outstanding, are 
measured subsequently at amortised cost;

debt instruments that are held within a business model whose objective is to both collect the contractual cash flows and 
to sell the debt instruments, and that have contractual cash flows that are solely payments of principal and interest on the 
principal amount outstanding, are measured subsequently at FVTOCI; and

all other debt investments and equity investments are measured subsequently at FVTPL.

All  financial  assets  are  recognised  when  the  Group  becomes  a  party  to  the  contractual  provisions  of  the  instrument.    Financial 
assets other than those categorised as at fair value through profit or loss are recognised at fair value plus transaction costs on initial 
recognition.  Financial assets categorised as at fair value through profit or loss are recognised initially at fair value with transaction costs 
expensed through profit or loss.

All income and expenses relating to financial assets that are recognised in the statement of comprehensive income are presented within 
‘finance costs’ or ‘finance income’ except for impairment of trade receivables which is presented within ‘administrative expenses’.

Loans and receivables are non-derivative financial assets with fixed or determinable payments that are not quoted in an active market.  
Loans  and  receivables  are  measured  subsequent  to  initial  recognition  at  amortised  cost  using  the  effective  interest  method,  less 
provision for impairment.  Discounting is omitted where the effect of discounting is immaterial. The Group’s cash and cash equivalents, 
trade and most other receivables fall into this category of financial instruments.

Financial derivatives such as forward foreign exchange contracts and interest rate swaps are carried at fair value through profit or loss 
subsequent to initial recognition.

Impairment of financial assets

IFRS 9 requires an expected credit loss (“ECL”) model which requires the Group to account for expected credit losses and changes in 
those expected credit losses at each reporting date to reflect changes in credit risk since initial recognition of the financial assets.  The 
Group recognises an allowance for expected credit losses for all debt instruments not held at fair value through profit or loss (“FVTPL”).  
The main financial asset that is subject to the new expected credit loss model is trade receivables, which consist of billed receivables 
arising from contracts. 

iomart Group plc Annual Report and Accounts 2021

72

Notes to the Financial Statements - Year ended 31 March 2021

2. ACCOUNTING POLICIES (CONTINUED)

Impairment of financial assets (continued)

While  cash  and  cash  equivalents,  accrued  income  and  lease  deposits  held  at  amortised  cost  are  also  subject  to  the  impairment 
requirements of IFRS 9, the identified impairment loss was immaterial. 

The  Group  has  applied  the  IFRS  9  simplified  approach  to  measuring  forward-looking  expected  credit  losses  (“ECL”)  which  uses  a 
lifetime expected loss allowance for all trade receivables.  The ECL model reflects a probability weighted amount derived from a range 
of  possible  outcomes.    To  measure  the  ECL,  trade  receivables  and  accrued  income  have  been  grouped  based  on  shared  credit  risk 
characteristics and the days past due. The Group has established a provision matrix based on the payment profiles of sales over a twenty 
four month period and the corresponding historical credit losses experienced within this period. The historical loss rates are adjusted 
to reflect current and forward-looking information that might affect the ability of customers to settle the receivables, including, in the 
current year the impact of Covid-19 and other macroeconomic factors as relevant.  

Provision against trade and other receivables is made when there is objective evidence that the Group will not be able to collect all 
amounts  due  to  it  in  accordance  with  the  original  terms  of  those  receivables.    The  amount  of  the  write-down  is  determined  as  the 
difference between the asset’s carrying amount and the present value of estimated future cash flows. An assessment for impairment is 
undertaken at least at each reporting date.

Financial liabilities

Classification and measurement of financial liabilities

Financial  liabilities  are  obligations  to  pay  cash  or  other  financial  assets  and  are  recognised  when  the  Group  becomes  a  party  to  the 
contractual provisions of the instrument.  Financial liabilities categorised as at fair value through profit or loss are recorded initially at 
fair value, all transaction costs are recognised immediately in profit or loss.  All other financial liabilities are recorded initially at fair value, 
net of direct issue costs.

Financial liabilities categorised as at fair value through profit or loss are re-measured at each reporting date at fair value, with changes 
in  fair  value  being  recognised  through  profit  or  loss.    All  other  financial  liabilities  are  recorded  at  amortised  cost  using  the  effective 
interest method, with interest-related charges recognised as an expense in finance costs through profit or loss.  A financial liability is 
derecognised only when the obligation is extinguished, that is, when the obligation is discharged, cancelled or when it expires. Finance 
charges, including premiums payable on settlement or redemption and direct issue costs, are charged to profit or loss on an accruals 
basis using the effective interest method and are added to the carrying amount of the instrument to the extent that they are not settled 
in the period in which they arise.

Hedge accounting

The hedge accounting requirements of IFRS 9 do not impact the Group financial liabilities.

Foreign currency transactions

Transactions  denominated  in  foreign  currencies  are  recorded  at  the  rate  ruling  at  the  date  of  the  transaction.  Monetary  assets and 
liabilities denominated in foreign currencies at the period end are retranslated at the rates ruling at that date. Any gains or losses arising 
on assets and liabilities between the date of recording and the date of settlement are treated as gains or losses through profit or loss. 
Forward foreign exchange contracts used to hedge the Group’s exposure to foreign currency transactions are fair valued at the balance 
date and the gain or loss is recognised through profit or loss for the period.

The  results  and  financial  position  of  all  Group  entities  that  have  a  functional  currency  different  from  the  presentation  currency  are 
translated into the presentation currency as follows:

· 

· 

· 

assets  and  liabilities  for  each  statement  of  financial  position  presented  are  translated  at  the  closing  rate  at  the  date  of  the 
statement of financial position;

income and expenses for each income statement are translated at average exchange rates; and

all resulting exchange differences are recognised as a separate component of equity in the foreign currency translation reserve.

Cash and cash equivalents

Cash and cash equivalents comprise cash on hand and demand deposits, together with other short-term, highly liquid investments that 
are readily convertible into known amounts of cash with maturities of three months or less from inception and which are subject to an 
insignificant risk of changes in value.

73

iomart Group plc Annual Report and Accounts 2021

Notes to the Financial Statements - Year ended 31 March 2021

2. ACCOUNTING POLICIES (CONTINUED)

Dividends

Dividend  distributions  payable  to  equity  shareholders  are  included  in  the  financial  statements  within  ‘other  short  term  financial 
liabilities’ when a final dividend is approved in a general meeting.  Interim dividend distributions to equity shareholders approved by the 
Board are not included in the fi nancial statements until paid.

Equity

Equity comprises the following:

· 

· 

· 

· 

· 

· 

· 

“share capital” represents the nominal value of equity shares;

 “own shares EBT” represents the amount of the Company’s own equity shares, plus attributable transaction costs, that is held 
by the Company within the iomart Group plc Employee Benefit Trust; 

“share premium” represents the excess over nominal value of the fair value of consideration received for equity shares, net of 
expenses of the share issue;

“merger reserve” represents the excess over nominal value of the fair value of consideration received for equity shares, net of 
expenses of the share issue, when ordinary share capital is included in the consideration for business acquisitions;

“capital redemption reserve” represents set aside reserves in relation to previous redemption of own shares;

“foreign currency translation reserve” represents all exchange differences on the translation of the results and financial position 
of Group entities that have a functional currency different from the presentation currency; and

“retained earnings” represents retained profits and share-based payment reserve.

Employee benefi  ts - pensions

The  Group  contributes  to  an  auto-enrolment  pension  scheme  and  also  to  a  number  of  personal  pension  schemes  on  behalf  of 
Executive Directors and some senior employees.  The pension costs charged against operating profit are the contributions payable 
to the schemes in respect of the accounting period.

Share-based payments 

The Group operates equity-settled share-based remuneration plans for its employees. All goods and services received in exchange 
for  the  grant  of  any  share-based  payment  are  measured  at  their  fair  values.    Where  employees  are  rewarded  using  share-based 
payments, the fair values of employees’ services are determined indirectly by reference to the fair value of the instrument granted 
to the employee. This fair value is appraised at the grant date and excludes the impact of non-market vesting conditions (for example, 
profitability and sales growth targets).

All share-based remuneration plans are ultimately recognised as an expense through profit or loss with a corresponding credit to 
‘retained earnings’.  

If vesting periods or other non-market vesting conditions apply, the expense is allocated over the vesting period, based on the best 
available estimate of the number of share options expected to vest.   Estimates are subsequently revised if there is any indication 
that the number of share-based incentives expected to vest differs from previous estimates. The three main vesting conditions that 
apply to share options relate to the achievement of annual objectives, continuous employment and achievement of Group results. 
Any cumulative adjustment prior to vesting is recognised in the current period.  No adjustment is made to any expense recognised 
in prior periods if share-based incentives ultimately exercised are different to that estimated on vesting.

Upon exercise of share-based incentives the proceeds received net of attributable transaction costs are credited to share capital, 
and where appropriate share premium.

iomart Group plc Annual Report and Accounts 2021

74

Notes to the Financial Statements - Year ended 31 March 2021

2. ACCOUNTING POLICIES (CONTINUED)

Segmental reporting

The Group provides segmental reporting on a basis consistent with the provision of internal financial information used for decision 
making purposes by the Chief Operating Decision-Maker. Internal reports are produced on a basis consistent with the accounting 
policies adopted in the Group’s financial statements.

The Group calculates geographical information on the basis of the location of the customer.

Going concern  

The Group’s business activities, together with the factors likely to affect its future development, performance and position are set out 
in the Strategic Report on pages 6 to 26 including the potential impact of Covid-19.  The financial position of the Group, its cash flows, 
liquidity position and borrowing facilities are described in the Chief Financial Officer’s Report on pages 13 to 17.  

Note 28 to the financial statements includes the Group’s objectives, policies and processes for managing its capital; its financial risk 
management objectives; details of its financial instruments and hedging activities; and its exposures to credit risk and liquidity risk.  

The Group has access to a £80m multi option revolving credit facility that matures on 30 September 2022 of which £8m (annually) is 
available to be drawn on for general business purposes should that be required. The Directors are of the opinion that the Group can 
operate within the current facility and comply with its banking covenants.  

At the end of the financial year, the Group had net debt of £54.6m (2020: £57.6m) a level which the Board is comfortable with given the 
strong cash generation of the Group. The Group has considerable financial resources together with long(cid:31)term contracts with a number 
of customers and suppliers across different geographic areas and industries. As a consequence, the Directors believe that the Group is 
well placed to manage its business risks. 

The Directors have considered the Group budgets and the cash flow forecasts for the next three financial years, and associated risks, 
including  the  potential  impact  of  Covid-19,  and  the  availability  of  bank  and  leasing  facilities.    We  have  run  appropriate  scenario  and 
stress tests applying reasonable downside sensitivities and are confident we have the resources to meet our liabilities as they fall due.   

After making enquiries, the Directors have a reasonable expectation that the Group will be able to meet its financial obligations and has 
adequate resources to continue in operational existence for the foreseeable future (being a period extending at least twelve months 
from the date of approval of these financial statements).  For this reason they continue to adopt the going concern basis in preparing 
the financial statements.

Critical accounting judgements and key sources of estimation uncertainty

The Group do not consider that there are any critical accounting judgements or key sources of estimation uncertainty in the preparation 
of the financial statements for the year ended 31 March 2021 that have a significant risk of causing a material adjustment to the carrying 
amounts of assets and liabilities within the next financial year.

3. SEGMENTAL ANALYSIS 

The Chief Operating Decision-Maker has been identified as the Chief Executive Officer (“CEO”) of the Company. The Group has two 
operating  segments  and  the  CEO  reviews  the  Group’s  internal  reporting  which  recognises  these  two  segments  in  order  to  assess 
performance and to allocate resources. The Group has determined its reportable segments which are also its operating segments based 
on these reports.

The Group currently has two operating and reportable segments being Easyspace and Cloud Services. 

·  Easyspace – this segment provides a range of shared hosting and domain registration services to micro and SME companies. 
·  Cloud  Services  –  this  segment  provides  managed  cloud  computing  facilities  and  services,  through  a  network  of  owned 
data  centres,  to  the  larger  SME  and  corporate  markets.  The  segment  uses  several  routes  to  market  including  iomart  Cloud, 
Infrastructure as a Service (IaaS), SystemsUp, Cristie Data, Sonassi, LDeX, Bytemark and Memset.

Information regarding the operation of the reportable segments is included below. The CEO assesses the performance of the operating 
segments  based  on  revenue  and  a  measure  of  earnings  before  interest,  tax,  depreciation  and  amortisation  (EBITDA)  before  any 
allocation of Group overheads, charges for share-based payments, costs associated with acquisitions and any gain or loss on revaluation 
of  contingent  consideration  and  material  non-recurring  items.  This  segment  EBITDA  is  used  to  measure  performance  as  the  CEO 
believes that such information is the most relevant in evaluating the results of the segment. 

The  Group’s  EBITDA  for  the  year  has  been  calculated  after  deducting  Group  overheads  from  the  EBITDA  of  the  two  segments  as 
reported  internally.  Group  overheads  include  the  cost  of  the  Board,  all  the  costs  of  running  the  premises  in  Glasgow,  the  Group 
marketing, human resource, finance and design functions and legal and professional fees.

The segment information is prepared using accounting policies consistent with those of the Group as a whole.  

The assets and liabilities of the Group are not reviewed by the Chief Operating Decision-Maker on a segment basis. Therefore none of 
the Group’s assets and liabilities are segmental assets and liabilities and are all unallocated for segmental disclosure purposes. For that 
reason the Group has not disclosed details of segmental assets and liabilities.

All segments are continuing operations. No customer accounts for 10% or more of external revenues. Inter-segment transactions are 
accounted for using an arms-length commercial basis.

75

iomart Group plc Annual Report and Accounts 2021

Notes to the Financial Statements - Year ended 31 March 2021

3. SEGMENTAL ANALYSIS (CONTINUED)

Operating Segments

Revenue by Operating Segment

Easyspace

Cloud Services

Cloud Services revenue during the year can be further disaggregated as follows:

Cloud managed services

Self-managed infrastructure

Non-recurring revenue

2021

£’000

11,939

99,944

111,883

2021

£’000

57,961

30,311

11,672

99,944

The nature of these three offerings are explained within the Chief Executive Offi cer report on page 9.

Recurring and Non-recurring Revenue

The amount of recurring and non-recurring revenue recognised during the year can be summarised as follows:

Recurring - over time

Non-recurring - point in time

Geographical Information

2021

£’000

100,211

11,672

111,883

2020

£’000

12,792

99,789

112,581

2020

£’000

54,590

28,009

17,190

99,789

2020

£’000

95,391

17,190

112,581

In presenting the consolidated information on a geographical basis, revenue is based on the geographical location of customers. There is 
no single country where revenues are individually material other than the United Kingdom. The United Kingdom is the place of domicile 
of the parent company, iomart Group plc. 

Analysis of Revenue by Destination

United Kingdom

Rest of the World

Revenue from operations

2021

£’000

97,113

14,770

111,883

2020

£’000

95,333

17,248

112,581

iomart Group plc Annual Report and Accounts 2021

76

Notes to the Financial Statements - Year ended 31 March 2021

3. SEGMENTAL ANALYSIS (CONTINUED)

Profi  t by Operating Segment

2021

Depreciation,  
amortisation, 
acquisition 
costs and 
share-based 
payments 
£’000

(1,165)

(24,091)

-

(493)

(1,247)

(26,996)

Adjusted 
EBITDA 
£’000

5,343

40,482

(4,417)

-

-

41,408

2020

Depreciation,  
amortisation, 
acquisition 
costs and 
share-based 
payments 
£’000

(1,459)

(23,269)

-

(438)

(1,243)

(26,409)

Operating 
profit/(loss)
£’000

Adjusted 
EBITDA 
 £’000 

5,649

42,307

(4,446)

-

-

43,510

4,178

16,391

(4,417)

(493)

(1,247)

14,412

33

(4,241)

10,204

Easyspace

Cloud Services

Group overheads

Acquisition costs

Share-based payments

Gain on revaluation of 
contingent consideration
Group interest and tax

Profit for the year

Group overheads, acquisition costs, share-based payments, interest and tax are not allocated to segments.

4. OPERATING PROFIT

Operating profit is stated after charging/(crediting) the following:

Staff costs excluding development costs capitalised 

Depreciation of property, plant and equipment:

 - Owned assets
 - Right-of-use assets (note 22)
Short-term and low value lease expense (note 22)
Amortisation of intangibles:
 - Acquired intangible assets
 - Other intangible assets
 - Right-of-use assets (note 22)
Bad debt expense
Net foreign exchange loss/(gain)

 2021

 £’000 

22,049

13,160
3,722
1,578

5,457
2,632
285
650
211

Operating profit/
(loss)
£’000

4,190

19,038

(4,446)

(438)

(1,243)

17,101

1,856

(5,308)

13,649

 2020 

 £’000 

21,317

12,411
3,224
1,662

6,159
2,744
190
633
(99)

77

iomart Group plc Annual Report and Accounts 2021

Notes to the Financial Statements - Year ended 31 March 2021

4. OPERATING PROFIT (CONTINUED)

Included within administrative expenses are fees paid to the Group’s auditor’s as follows:

Auditor’s remuneration

Audit services:
- Fees payable for the audit of the consolidation and the parent 
company financial statements
- Fees payable for audit of subsidiaries, pursuant to legislation – UK
- Fees payable for audit of subsidiaries, pursuant to legislation – International
Total audit services fees

Non-audit services:

- Interim review

Total non-audit services fees

Total Auditor’s remuneration

5. INFORMATION REGARDING DIRECTORS AND EMPLOYEES

Directors’ emoluments

Aggregate emoluments

Share-based payments

Total Directors’ emoluments

Emoluments payable to the highest paid Director are as follows:

Aggregate emoluments

2021
£’000

2020
£’000

69

121
14
204

23

23

80

121
8
209

22

22

227

231

2021
£’000

1,246

163

2020
£’000

1,127

796

1,409

1,923

2021
£’000

2020
£’000

525

583

During the year the Company made personal pension contributions to personal pension schemes of the Directors or paid a pension 
allowance of £52,440 (2020: £22,000).

The aggregate amount of gains realised by Directors, who served during the year, on the exercise of share options during the year 
was £3,532 (2020: £nil).

iomart Group plc Annual Report and Accounts 2021

78

  
Notes to the Financial Statements - Year ended 31 March 2021

5. INFORMATION REGARDING DIRECTORS AND EMPLOYEES (CONTINUED)

The detailed numerical analysis of Directors’ remuneration and share options is included in the Report of the Board to the Members 
on Directors’ Remuneration on pages 38 to 43.

Average number of persons employed by the Group (including Directors):

Technical

Sales and marketing

Administration

Staff costs of the Group during the year in respect of
 employees and Directors were:
Wages and salaries

Social security costs

Pension costs

Share-based payments

2021

No.

264

117

49

430

2021
£’000

18,950

2,795

363

1,247

23,355

2020

No.

244

112

49

405

2020
£’000

18,832

2,309

338

1,243

22,722

The  Group  operates  a  stakeholder  pension  scheme  and  also  contributes  to  a  number  of  personal  pension  schemes  on  behalf  of 
executive Directors and some senior employees.  In the case of executive Directors, details of the pension arrangements are given 
within the Report of the Board to the Members on Directors’ Remuneration on pages 38 to 43.  In the case of senior employees, 
pension contributions to individuals’ personal pension arrangements are payable by the Group at a rate equal to the contribution 
made by the senior employee subject to a maximum employer contribution of 5% of basic salary. 

6. ACQUISITION COSTS

Professional fees

Non-recurring acquisition integration costs

Total acquisition costs

7. NET FINANCE COSTS

Finance income:

Bank interest receivable

Finance income for the year

Finance costs:
Bank loan 
Interest on lease liabilities 
Other interest charges
Finance costs for the year

Net finance costs

2021
£’000

44

449

493

2021
£’000

19

19

(1,190)
(732)
(78)
(2,000)

(1,981)

2020
£’000

207

231

438

2020
£’000

39

39

(1,545)
(649)
(18)
(2,212)

(2,173)

79

iomart Group plc Annual Report and Accounts 2021

Notes to the Financial Statements - Year ended 31 March 2021

8. DIVIDENDS PAID ON SHARES CLASSED AS EQUITY

2021
Pence per 
share

2021
£’000

2020
Pence per 
share

2020
£’000

3.93p

4,287

5.01p

5,448

Paid during the year:

Final dividend (proposed in the prior year)
Equity dividends on ordinary shares

Interim dividend
Equity dividends on ordinary shares

Total dividend paid in cash

7,132

2.60p

2,845

2.60p

2,834

8,282

The  Directors  have  recommended  a  final  dividend  for  the  year  ended  31  March  2021  of  4.50p  per  share  (2020:  3.93p  per  share).  
Subject to shareholder approval this proposed final dividend would be payable on 3 September 2021 to shareholders on the register at 
close on 13 August 2021.

9. TAXATION

Corporation Tax:
Tax charge for the year
Adjustment relating to prior years
Total current taxation charge

Deferred Tax:
Origination and reversal of temporary differences
Adjustment relating to prior years
Effect of different statutory tax rates of overseas jurisdictions
Effect of changes in tax rates
Total deferred taxation credit

Total taxation charge

2021
£’000

(3,448)
(100)
(3,548)

1,266
18
4
-
1,288

(2,260)

2020
£’000

(3,976)
357
(3,619)

367
266
(13)
(136)
484

(3,135)

The  differences  between  the  total  taxation  charge  shown  above  and  the  amount  calculated  by  applying  the  standard  rate  of  UK 
corporation tax to the profi t before tax are as follows:

Profit before tax

Tax charge @ 19% (2020: 19%)

Expenses disallowed for tax purposes and non-taxable income
Tax effect of net gain on revaluation of contingent consideration
Adjustments in current tax relating to prior years
Tax effect of different statutory tax rates of overseas jurisdictions
Movement in deferred tax relating to changes in tax rates
Tax effect of share-based remuneration
Movement in unprovided deferred tax related to development costs
Movement in unprovided deferred tax related to property, plant and equipment
Movement in deferred tax relating to prior years
Total taxation charge for the year

2021
£’000

12,464

2,368

33
(6)
100
10
-
(259)
-
32
(18)
2,260

2020
£’000

16,784

3,189

20
(353)
(357)
6
136
651
40
69
(266)
3,135

The weighted average applicable tax rate for the year ended 31 March 2021 was 19% (2020: 19%).  The effective rate of tax for the year, 
based on the taxation charge for the year as a percentage of the profi t before tax is 18.1% (2020: 18.7%).   

Deferred tax assets and liabilities at 31 March 2021 have been calculated based on the rate of 19% enacted at the balance sheet date 
(2020: 19%).  It is expected that the 25% UK corporation tax rate announced by the UK government in March 2021 will be enacted in 
the next fi nancial year.

iomart Group plc Annual Report and Accounts 2021

80

2020
£’000

1,069

1,364

(88)

(3,298)

(193)

(1,146)

Total
£’000

(939)

(957)

253

620

13

Notes to the Financial Statements - Year ended 31 March 2021

10. DEFERRED TAX

The Group recognised deferred tax assets and liabilities as follows:

Share-based remuneration

Capital allowances temporary differences

   Deferred tax on acquired assets with no capital allowances

Deferred tax on customer relationships

Deferred tax on intangible software

Deferred tax asset/(liability)

2021
£’000

1,332

1,363

(40)

(2,356)

(161)

138 

At the year end, the Group had no unused tax losses (2020: £nil) available for offset against future profi ts. 

The movement in the deferred tax account during the year was: 

Capital 
allowances 
temporary 
differences
£’000

Development 
costs
£’000

Deferred tax 
on acquired 
assets with 
no capital 
allowances
£’000

Share-based 
remuneration
£’000

Customer 
relationships
£’000

Intangible 
software 
£’000

1,378

1,632

(422)

(157)

(3,173)

(197)

Balance at 1 April 2019
Acquired on acquisition of 
subsidiaries
Credited to equity

(Charged)/credited to statement 
of comprehensive income
Effect of different tax rates of 
overseas jurisdictions

Effect of changes in tax rates

Balance at 31 March 2020

Credited/(charged) to statement 
of comprehensive income
Effect of different tax rates of 
overseas jurisdictions

-

253

(82)

-

(724)

(373)

-

162

1,069

263

-

7

180

1,364

(8)

7

-

-

472

-

(50)

-

-

-

-

-

-

87

-

(18)

(88)

48

-

(875)

-

1,131

6

-

-

27

-

(387)

(23)

(136)

(3,298)

(193)

(1,146)

953

(11)

32

1,288

-

(4)

138

Balance at 31 March 2021

1,332

1,363

(40)

(2,356)

(161)

The deferred tax asset in relation to share-based remuneration arises from the anticipated future tax relief on the exercise of share 
options.

The deferred tax on capital allowances temporary differences arises mainly from plant and equipment in the Cloud Services segment 
where the tax written down value varies from the net book value.

The deferred tax on development costs in the prior year arose from development expenditure on which tax relief was received in advance 
of the amortisation charge. 

The deferred tax on acquired assets arises from data centre equipment acquired through the acquisition of iomart Datacentres Limited 
on which depreciation is charged but on which there are no capital allowances available.

The deferred tax on customer relationships and intangible software arises from permanent differences on acquired intangible assets.

81

iomart Group plc Annual Report and Accounts 2021

Notes to the Financial Statements - Year ended 31 March 2021

11. EARNINGS PER ORDINARY SHARE 

Basic earnings per share is calculated by dividing the earnings attributable to ordinary shareholders by the weighted average number of 
ordinary shares in issue during the year, after deducting any own shares held in Treasury and held by the Employee Benefi t Trust.  Diluted 
earnings  per  share  is  calculated  by  dividing  the  earnings  attributable  to  ordinary  shareholders  by  the  total  of  the  weighted  average 
number of ordinary shares in issue during the year, after deducting any own shares, and adjusting for the dilutive potential ordinary 
shares relating to share options.  

Total operations

Profit  for  the  financial  year  and  basic  earnings  attributed  to 
ordinary shareholders

Weighted average number of ordinary shares:

Called up, allotted and fully paid at start of year

Own shares held by Employee Benefit Trust

Issued share capital in the year

Weighted average number of ordinary shares - basic

Dilutive impact of share options

2021
£’000

2020
£’000

10,204

13,649

No

000

No

000

109,160

108,510

(141)

230

(141)

436

109,249

108,805

2,416

2,861

Weighted average number of ordinary shares - diluted

111,665

111,666

Basic earnings per share 

Diluted earnings per share

Adjusted earnings per share

Profit  for  the  financial  year  and  basic  earnings  attributed  to 
ordinary shareholders
- 

Amortisation of acquired intangible assets

- 

- 

Acquisition costs

Share-based payments

-  Gain on revaluation of contingent consideration

- 

Tax impact of adjusted items

Adjusted profit for the financial year and adjusted earnings 
attributed to ordinary shareholders

Adjusted basic earnings per share 

Adjusted diluted earnings per share

9.3 p

9.1 p

12.5 p

12.2 p

2021
£’000

2020
£’000

10,204

5,457

493

1,247

(33)

(1,341)

13,649

6,159

438

1,243

(1,856)

(1,406)

16,027

18,227

14.7 p

14.4 p

16.8 p

16.3 p

iomart Group plc Annual Report and Accounts 2021

82

Notes to the Financial Statements - Year ended 31 March 2021

12. INTANGIBLE ASSETS 

Cost
At 1 April 2019

Additions

Currency translation differences
Acquired on acquisition of 
subsidiaries
Disposals

Development cost capitalised

At 31 March 2020

Additions

Currency translation differences

Disposals

Development cost capitalised

 Goodwill 

Development 
costs

Acquired 
customer 
relationships

 Software 

Beneficial 
contracts

 Domain names & 
IP addresses 

 Total 

 £’000 

£’000

£’000

 £’000 

£’000

 £’000 

£’000

85,382

9,193

52,766

-

-

1,097

-

-

86,479

-

-

-

-

-

-

-

-

1,405

10,598

-

-

-

1,306

11,904

-

38

4,610

-

-

8,039 

2,490

(33)

-

(173)

-

86

-

-

-

-

-

280

155,746

-

-

56

-

-

2,490

5

5,763

(173)

1,405

57,414

10,323

86

336

165,236

-

(78)

(73)

-

561

(57)

-

-

-

-

-

-

-

-

-

-

561

(135)

(73)

1,306

57,263

10,827

86

336

166,895

At 31 March 2021

86,479

Accumulated amortisation:

At 1 April 2019

Charge for the year

Currency translation differences

Disposals

At 31 March 2020

Charge for the year

Currency translation differences

Disposals

At 31 March 2021

Carrying amount:

-

-

-

-

-

-

-

-

-

(6,866) 

(1,507)

(33,795) 

(6,159)

-

-

-

-

(8,373) 

(1,446)

(39,954) 

(5,457)

-

-

82

13

(4,164) 

(1,420)

(53)

173

(5,464) 

(1,455)

90

-

(48)

(7)

-

-

(55)

(7)

-

-

(280)

(45,153) 

-

-

-

(9,093)

(53)

173

(280)

(54,126) 

(9)

(8,374)

-

-

172

13

(9,819) 

(45,316) 

(6,829) 

(62)

(289)

(62,315) 

At 31 March 2021

86,479

2,085

11,947

3,998

At 31 March 2020

86,479

2,225

17,460

4,859

24

31

47

104,580

56

111,110

Of  the  total  additions  in  the  year  of  £561,000  (2020:  £2,490,000),  no  amounts  related  to  leases  under  IFRS  16  (note  22)  (2020: 
£1,425,000).  There were no amounts included in trade payables at the year end (2020: £nil). Consequently, the consolidated statement 
of cash flows discloses a figure of £561,000 (2020: £1,065,000) as the cash outflow in respect of intangible asset additions in the year.

All  amortisation  and  impairment  charges  are  included  in  the  depreciation,  amortisation  and  impairment  of  non-financial  assets 
classification, which is disclosed as administrative expenses in the statement of comprehensive income. 

Included within customer relationships are the following significant net book values: £1.9m in relation to the acquisitions of Memset 
Limited with a remaining useful life of 7 years, the managed private cloud business of ServerChoice Limited of £1.8m with a useful life of 
7 years, Bytemark Limited with a net book value of £0.8m and LDeX Group Limited of £2.0m both with a remaining useful life of 6 years, 
Sonassi Limited of £2.5m, Dediserve Limited of £0.9m, SimpleServers Limited of £0.5m all three with a remaining useful life of 5 years.

83

iomart Group plc Annual Report and Accounts 2021

Notes to the Financial Statements - Year ended 31 March 2021

12. INTANGIBLE ASSETS (CONTINUED)

During  the  year,  goodwill  was  reviewed  for  impairment  in  accordance  with  IAS  36  “Impairment  of  Assets”.  No  impairment  charges 
(2020: £nil) arose as a result of this review. For this review goodwill was allocated to individual Cash Generating Units (CGU) on the 
basis of the Group’s operations. 

The carrying value of goodwill by each CGU is as follows: 

Cash Generating Units (CGU)

Easyspace
Cloud Services

2021
£’000

23,315
63,164
86,479

2020
£’000

23,315
63,164
86,479

The recoverable amount of a CGU is determined based on value-in-use calculations. These calculations use pre-tax cash flow projections 
based on financial budgets approved by the Board covering a five year period.  These projections are the result of detailed planning and 
assume similar levels of organic growth as the Group has experienced in the previous years. As outlined previously, management remain 
confident in sustaining such levels of growth despite the on-going Covid-19 pandemic. The impact of the pandemic has been considered 
in great detail when finalising these projections and they are perceived to be a reliable basis upon which to base our impairment testing.

The growth rates and margins used to extrapolate estimated future performance continue to be based on past growth performance 
adjusted downwards to take into account the additional risk due to the passage of time. The growth rate does not exceed the long-term 
average growth rate for the business in which the CGU operates. The growth rates used to estimate future performance beyond the 
periods covered by the annual and strategic planning processes do not exceed the long-term average growth rates for similar products.

In determining the value-in-use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that 
reflects current market assessments of the time value of money and the risks specific to the asset.

Management  continue  to  apply  the  judgement  that  there  are  two  distinct  CGUs  within  the  Group,  namely  Cloud  Services  and 
Easyspace. These segments have been derived with due consideration to IAS 36. The assumptions used for the CGU included within 
the impairment reviews are as follows:

Easyspace

Cloud Services

31 March 
2021

31 March 
2020

31 March 
2021

31 March 
2020

Discount rate

Future perpetuity rate

Initial period for which cash flows are estimated (years)

14.0%

0.0%

5

13.1%

0.0%

5

14.0%

2.5%

5

12.5%

2.0%

5

Based on an analysis of the impairment calculation’s sensitivities to changes in key parameters (growth rate, discount rate and pre-tax 
cash flow projections) there was no reasonably possible scenario where the CGU’s recoverable amount would fall below its carrying 
amount. 

13. TRADE AND OTHER RECEIVABLES – NON-CURRENT

Non-current trade and other receivables relates to lease deposits of £502,000 (2020: £2,760,000) which are made up of a rental deposit 
of £502,000 (2020: £784,000) and a reinstatement deposit of £nil (2020: £1,976,000).   On 23 June 2020, the lease of our London data 
centre was extended by fi ve years to June 2035 and, as part of this extension, £2,340,000 was returned to the Group.  The remaining 
rental deposit is due to be repaid at the end of the lease which at the earliest is June 2035.  

The Group is due to receive interest on the lease deposits at the prevailing market rate and therefore they have not been discounted. 

iomart Group plc Annual Report and Accounts 2021

84

Notes to the Financial Statements - Year ended 31 March 2021

14. SUBSIDIARIES  

The following are subsidiaries and have all been consolidated in the Group fi nancial statements:

Country of 
registration 
and operation*

Activity

 Owned by the 
company
%

Owned by 
subsidiary 
undertakings
%

Backup Technology Limited
Bytemark Holdings Limited
Bytemark Limited

Cristie Data Limited

Dediserve Limited

Easyspace Limited
iomart Cloud Inc
iomart Cloud Services Limited 
iomart Datacentres Limited 
iomart Hosting Limited 
iomart Limited 
LDeX Connect Limited
LDeX Group Limited
London Data Exchange Limited
Melbourne Server Hosting Limited
Memset Limited
Netintelligence Limited 
Rapidswitch Limited
Redstation Limited
ServerSpace Limited
SimpleServers Limited
Sonassi Holding Company Limited
Sonassi Limited
Switch Media Limited
Systems Up Limited
Tier 9 Limited
United Communications Limited

England
England
England

England

Republic of 
Ireland
England
      USA
Scotland
England
Scotland
Scotland
England
England
England
England
England
Scotland
England
England
England
England
England
England
England
England
England
England

Dormant
Non-trading
Managed hosting services

Provision of data storage, 
backup and virtualisation 
solutions

Managed hosting services

Webservices
Managed hosting services
Managed hosting services
Non-trading
Managed hosting services
Dormant 
Connectivity services                          
Non-trading
Colocation services
Non-trading
Managed hosting services
Dormant
Dormant
Non-trading
Non-trading
Managed hosting services
Non-trading
Managed hosting services
Non-trading
Consultancy services
Non-trading
Non-trading

100
100
-

100

100

100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100

-
-
100

-

-

-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-

*All subsidiaries with a country of registration in England have a registered offi ce of 3rd Floor, 11-21 Paul Street, London, EC2A 4JU. All 
subsidiaries with a country of registration in Scotland have a registered offi ce of Lister Pavilion, Kelvin Campus, West of Scotland Science 
Park, Glasgow, G20 0SP. The registered offi ce of Dediserve Limited is 13-18 City Quay, Dublin 2. The registered offi ce of iomart Cloud 
Inc is Miracle Mile Plaza, 601 21st Street, Suite 300, Vero Beach, FL 32960. 

All of the above subsidiaries are wholly owned by iomart Group plc or one of its subsidiary companies and operate in the country of 
registration.  The Group controls 100% of the ordinary share capital of each subsidiary.

85

iomart Group plc Annual Report and Accounts 2021

Notes to the Financial Statements - Year ended 31 March 2021

15. PROPERTY, PLANT AND EQUIPMENT

Freehold 
property

£’000

Leasehold 
property 
and 
improve-
ments
£’000

Data 
centre 
equipment

Computer 
equipment

Office 
equipment

Motor 
vehicles

Total

£’000

£’000

£’000

£’000

£’000

8,910 
-

7,943 
21,287

-

-

-

8,910 
-
(179)

-

457

(16)

-

29,671 
9,157
-

(134)

23,457 
1,482

1,192

(18)

-

26,113 
1,966
-

-

81,611
14,847

1,540

(622)

216

97,592
10,504
-

127

8,731 

38,694 

28,079

108,223

(418)
(279)
-

-

(697)
(265)

25

-

(3,510)
(3,610)
16

-

(7,104)
(4,541)

-

(30)

(13,635)
(1,853)
18

-

(15,470)
(1,753)

-

-

(58,372)
(9,625)
622

(157)

(67,532)
(10,089)

-

74

2,920 
57

-

(206)

-

2,771 
40
-

-

2,811

(1,868)
(262)
206

-

(1,924)
(226)

-

-

31
11

2

(21)

-

23
-
-

-

23

(24)
(6)
21

-

(9)
(8)

-

-

124,872
37,684

3,191

(883)

216

165,080
21,667
(179)

(7)

186,561

(77,827)
(15,635)
883

(157)

(92,736)
(16,882)

25

44

(937)

(11,675)

(17,223)

(77,547)

(2,150)

(17)

(109,549)

Cost:
At 1 April 2019
Additions in the year 
Acquisition of 
subsidiaries
Disposals in the year
Currency translation 
differences
At 31 March 2020
Additions in the year 
Disposals in the year
Currency translation 
differences

At 31 March 2021

Accumulated depreciation:
At 1 April 2019
Charge for the year
Disposals in the year
Currency translation 
differences
At 31 March 2020
Charge for the year

Disposals in the year
Currency translation 
differences
At 31 March 2021

Carrying amount:
At 31 March 2021

7,794

27,019

10,856

30,676

At 31 March 2020

8,213

22,567 

10,643 

30,060

661

847

6

77,012

14

72,344

During  the  year  there  were  additions  of  £63,000  (2020:  £824,000)  in  respect  of  reinstatement  provisions  (note  21)  and  additions 
of  £8,683,000  (2020:  £20,540,000)  in  respect  of  leases  under  IFRS  16  (note  22).    Of  the  total  remaining  additions  in  the  year  of 
£12,921,000  (2020:  £16,320,000),  £977,000  (2020:  £3,185,000)  was  included  in  trade  payables  as  unpaid  invoices  at  the  year 
end  resulting  in  a  net  increase  of  £2,271,000  (2020:  net  increase  of  £1,632,000)  in  trade  payables.  Consequently,  the  consolidated 
statement of cash flows discloses a figure of £15,192,000 (2020: £14,688,000) as the cash outflow in respect of property, plant and 
equipment additions in the year.

Note 22 provides the movements in the year relating to IFRS 16 right-of-use assets as included in the above table.

iomart Group plc Annual Report and Accounts 2021

86

Notes to the Financial Statements - Year ended 31 March 2021

16. TRADE AND OTHER RECEIVABLES - CURRENT

Trade receivables
Less: expected credit loss
Trade receivables (net)
Other receivables
Prepayments 
Accrued income
Trade and other receivables

2021
£’000
8,631
(316)
8,315
519
12,614
1,531
22,979

2020
£’000
9,112
(421)
8,691
591
13,106
849
23,237

The Directors consider that the carrying amount of trade and other receivables is approximately equal to their fair value.  

The Group applies the simplified approach to providing for expected credit losses prescribed, which permits the use of lifetime expected 
loss  provision  for  all  trade  receivables.    The  expected  credit  losses  on  trade  receivables  are  estimated  using  a  provision  matrix  by 
reference to past default experience of the debtor and an analysis of the debtor’s current financial position, adjusted for factors that 
are specific to the debtors, general economic conditions of the industry in which the debtors operate and an assessment of both the 
current as well as the forecast direction of economic conditions at the reporting date, including consideration of the impact of Covid-19. 

The following table details the risk profile of trade receivables based on the Group’s provision matrix. As the Group’s historical credit 
loss experience does not show significantly different loss patterns for different customer segments, the provision for loss allowance 
based on past due status is not further distinguished between the Group’s different customer segments.

Risk profile category (ageing)

Current
Current
0-30 days
30-60 days
60-90 days
Over 90 days
Total

2021
£’000

6,402
1,692
321 
134
82
8,631

ECL 
rate
%

2021 ECL 
allowance
£’000

2020
£’000

ECL rate
%

2020 ECL 
allowance
£’000

0.31%
5.31%
14.01%
59.70%
98.78%

(20)
(90)
(45)
(80)
(81)
(316)

6,165
2,221
254 
104
368
9,112

0.21%
2.39%
23.42%
38.02%
69.53%

(13)
(53)
(59)
(40)
(256)
(421)

To consider the total exposure to credit risks, the Group uses figures net of VAT. At 31 March 2021, £6,402,000 (2020: £6,165,000) of 
net trade receivables were fully performing. Net trade receivables of £1,912,000 (2020: £2,526,000) were past due, but not impaired. 
The credit quality of financial assets that are neither past due or impaired can be assessed by reference to the customer type. Trade 
receivables  consist  of  a  large  number  of  customers  in  various  industries  and  geographical  areas.  The  Group  is  not  exposed  to  any 
significant credit risk exposure to any single counterparty or any group of counterparties having similar characteristics. 

17. CASH AND CASH EQUIVALENTS

Cash at bank and in hand 
Cash and cash equivalents

2021
£’000

23,038
23,038

2020
£’000

15,497
15,497

The  credit  risk  on  cash  and  cash  equivalents  is  considered  to  be  negligible  because  the  counter  parties  are  largely  UK  banking 
institutions. The effective interest rate earned on short-term deposits was 0.5% (2020: 0.5%).

87

iomart Group plc Annual Report and Accounts 2021

Notes to the Financial Statements - Year ended 31 March 2021

18. TRADE AND OTHER PAYABLES 

Trade payables

Other taxation and social security

Accruals

Deferred income

Other creditors

Trade and other payables - Current

2021
£’000

(7,368)

(2,048)

(8,681)

2020  
£’000

(11,311)

(2,335)

(7,137)

(10,857)

(11,144)

(541)

(21)

(29,495)

(31,948)

The carrying amount of trade and other payables approximates to their fair value. Current trade payables and accruals are non-interest 
bearing and generally mature within three months.  

Deferred income

Trade and other payables – Non-current

Non-current deferred income in the year predominantly relates to support contracts that span over one year.  

19. CONTINGENT CONSIDERATION DUE ON ACQUISITIONS 

Contingent consideration due on acquisitions within one year:

- 

LDeX Group Limited

-  Memset Limited 

- 

ServerChoice Limited 

Total contingent consideration due on acquisitions

2021
£’000

(2,662)

(2,662)

2020  
£’000

(2,283)

(2,283)

2021
£’000

2020
£’000

-

-

-

-

(1,153)

(500)

(827)

(2,480)

Final consideration due on acquisitions of £2,447,000 (2020: £nil) was paid in the year resulting in a gain on revaluation of contingent 
consideration of £33,000 (2020: £1,856,000 gain) recorded in the consolidated statement of comprehensive income.  

iomart Group plc Annual Report and Accounts 2021

88

Notes to the Financial Statements - Year ended 31 March 2021

20. BORROWINGS

Current:
Lease liabilities (note 22)

Current borrowings

Non-current:

Lease liabilities (note 22)
Bank loans

Total non-current borrowings

Total borrowings

2021
£’000

(3,437)

(3,437)

(21,430)
(52,791)

(74,221)

2020
£’000

(3,029)

(3,029)

(17,318)
(52,791)

(70,109)

(77,658)

(73,138)

The carrying amount of borrowings approximates to their fair value.

Details of the Group’s lease liabilities are included in note 22.

At the start of the year there was £52.8m (2020: £48.5m) outstanding on the multi option revolving credit facility and drawdowns of 
£1.2m (2020: £6.2m) were made from the facility during the year. Repayments totalling £1.2m (2020: £2.0m) were made resulting in a 
balance outstanding at the end of the year of £52.8m (2020: £52.8m). 

The multi option revolving credit facility of £80m is able to be used by the Group to fi nance acquisitions, capital expenditure, general 
business purposes (up to a maximum of £8m each year) and for the issue of guarantees, bonds or indemnities.  As at 31 March 2021, 
the facility is available until September 2022 at which point any advances made under the multi option revolving credit facility become 
immediately repayable. Each drawdown made under this facility can be for either 3 or 6 months and can either be repaid or continued 
at the end of the period. Interest is charged on this loan at an annual rate determined by the sum of the multi option revolving credit 
facility margin, LIBOR and the lender’s mandatory costs. The multi option revolving credit facility margin is fi xed at 1.5% (2020: 1.5%) per 
annum and a non-utilisation fee of 40% (2020: 40%) of the multi option revolving credit facility margin is due on any undrawn portion of 
the full £80m multi option revolving credit facility. The effective interest rate for multi option revolving credit facility in the current year 
was 1.61% (2020: 2.17%).  

Given the terms of the revolving credit facility and the ability for any drawdowns made to be extended beyond 31 March 2021 at the 
discretion of the Group, the total amount outstanding has been classifi ed as non-current. 

89

iomart Group plc Annual Report and Accounts 2021

Notes to the Financial Statements - Year ended 31 March 2021

20. BORROWINGS (CONTINUED)

The obligations under the multi option revolving credit facility are repayable as follows:

Due within one year

Due within two to five years

2021

Capital

Interest

£’000

-

(52,791)

(52,791)

£’000

(366)

-

(366)

Total

£’000

(366)

(52,791)

(53,157)

2020

Capital

Interest

£’000

-

(52,791)

(52,791)

£’000

(465)

Total

£’000

(465)

-

(52,791)

(465)

(53,256)

The Directors estimate that the fair value of the Group’s borrowing is not signifi cantly different to the carrying value. 

Analysis of change in net cash/(debt)

Cash 
and cash 
equivalents
£’000

Bank
loans
£’000

Lease 
liabilities
£’000

Total liabilities
£’000

Total net cash/
(debt)
£’000

At 1 April 2019

10,069

(48,536)

(777)

(49,313)

(39,244)

Lease liabilities on transition to IFRS 16
Additions to lease liabilities
Repayment of bank loans
New bank loans
Impact of effective interest rate
Acquired on acquisition of subsidiaries
Cash and cash equivalent cash inflow
Lease liabilities cash outflow
At 31 March 2020

Additions to lease liabilities
Repayment of bank loans
New bank loans
Currency translation 
Cash and cash equivalent cash inflow
Lease liabilities cash outflow

-
-
-
-
-
-
5,428

-

15,497

-
-
-
-
7,541

-

-
-

2,000
(6,150)
(105)
-
-
-
(52,791)

-

1,150
(1,150)
-
-
-

(20,421)
(1,544)
-
-
-
(1,705)
-
4,100
(20,347)

(8,683)
-
-
169

-
3,994

(20,421)
(1,544)
2,000
(6,150)
(105)
(1,705)
-
4,100
(73,138)

(8,683)
1,150
(1,150)
169
-
3,994

(20,421)
(1,544)
2,000
(6,150)
(105)
(1,705)
5,428
4,100
(57,641)

(8,683)
1,150
(1,150)
169
7,541
3,994

At 31 March 2021

23,038

(52,791)

(24,867)

(77,658)

(54,620)

iomart Group plc Annual Report and Accounts 2021

90

Notes to the Financial Statements - Year ended 31 March 2021

21. PROVISIONS 

The  Group  has  made  provision  for  the  reinstatement  of  certain  leasehold  properties  and  after  initial  measurement,  any  subsequent 
adjustments  to  reinstatement  provisions  will  be  recorded  against  the  original  amount  included  in  leasehold  improvements  with  a 
corresponding  adjustment  to  future  depreciation  charges.  As  at  31  March  2021,  the  total  reinstatement  provision  of  the  Group  is 
£2,097,000 (2020: £1,956,000).  The utilisation of the reinstatement provision will be in line with the end of the leasehold properties 
lease terms to which the provisions relate.

The Directors consider the carrying values of the provisions to approximate to their fair values as they have been discounted.

Non-current:
Reinstatement provision

Total non-current provisions

The movement in the reinstatement provision during the year was as follows:

   Balance at the start of the year

Increase in provision
Unwinding of discount

2021
£’000

2020
£’000

(2,097)

(2,097)

(1,956)

(1,956)

2021
£’000

(1,956)
(63)
(78)

(2,097)

2020
£’000

(1,115)
(824)
(17)

(1,956)

91

iomart Group plc Annual Report and Accounts 2021

Notes to the Financial Statements - Year ended 31 March 2021

22. LEASES

The Group leases assets including buildings, fibre contracts, colocation and software contracts.  Information about leases for which the 
Group is a lessee is presented below:

Right-of-use assets

Balance at 1 April 2020
Additions 
Currency translation differences
Depreciation
Amortisation

Balance at 31 March 2021

Leasehold 
Property
£’000

Data centre 
equipment
£’000

Software
£’000

17,494
3,855
(162)
(2,328)
-

18,859

788
4,828
-
(1,394)
-

4,222

Total
£’000

19,517
8,683
(162)
(3,722)
(285)

  1,235
-
-
-
(285)

950

24,031

The  right-of-use  assets  in  relation  to  leasehold  property  and  data  centre  equipment  are  disclosed  as  non-current  assets  and  are 
disclosed within property, plant and equipment (note 15).  The right-of-use assets in relation to software are disclosed as non-current 
assets and are disclosed within intangibles (note 12).

Lease liabilities

Lease liabilities are presented in the balance sheet within borrowings as follows:

Current:
Lease liabilities (note 20)

Non-current:
Lease liabilities (note 20)

Total lease liabilities

The maturity analysis of undiscounted lease liabilities are shown in the table below:

Amounts payable under leases:

Within one year

Between two to five years

After more than five years

Add: unearned interest

Total lease liabilities

2021
£’000

(3,437)

(21,430)

(24,867)

2021
£’000

(4,215)

(11,552)

(13,068)

(28,835)

3,968

(24,867)

2020
£’000

(3,029)

(17,318)

(20,347)

2020
£’000

(3,536)

(9,823)

(9,709)

(23,068)

2,721

(20,347)

iomart Group plc Annual Report and Accounts 2021

92

Notes to the Financial Statements - Year ended 31 March 2021

22. LEASES (CONTINUED)

The Group has elected not to recognise a lease liability for short-term leases (leases with an expected term of 12 months or less) or for 
leases of low value assets.  Payments made under such leases are expensed on a straight line basis.  During the year ended 31 March 
2021, in relation to leases under IFRS 16, the Group recognised the following amounts in the consolidated statement of comprehensive 
income:

Short-term and low value lease expense 
Depreciation charge
Amortisation charge
Interest expense

Amounts recognised in the consolidated statement of cash fl ows:

Amounts payable under leases:

Short-term and low value lease expense

Repayment of lease liabilities within cash flows from financing activities*

2021
£’000

(1,578)
(3,722)
(285)
(732)

(6,317)

2021
£’000

(1,578)

(5,435)

(7,013)

2020
£’000

(1,662)
(3,224)
(190)
(649)

(5,725)

2020
£’000

(1,662)

(4,686)

(6,348)

*Included in repayment of lease liabilities within cash flows from financing activities in the year ended 31 March 2020 is a repayment 
of £1.0m in relation to the settlement of lease liabilities on the acquisition of Memset Limited. 

23. SHARE CAPITAL

Authorised
At 31 March 2020 and 2021

Called up, allotted and fully paid

At 1 April 2019

Share capital issued in the year

At 31 March 2020

Share capital issued in the year

At 31 March 2021

          Ordinary shares of 1p each

Number of shares

£’000

200,000,000

2,000

108,509,748

650,180

109,159,928

511,179

109,671,107

1,085

7

1,092

5

1,097

During the year, 511,179 (2020: 650,180) ordinary shares were issued for a total consideration of £353,113 (2020: £635,502), resulting 
in a premium over the nominal value of £348,022 (2020: £629,000).

93

iomart Group plc Annual Report and Accounts 2021

Notes to the Financial Statements - Year ended 31 March 2021

23. SHARE CAPITAL (CONTINUED)

At 31 March 2021 the Company held 140,773 shares (2020: 140,773) as own shares in the iomart Group plc Employee Benefi t Trust 
(“EBT”) which were accounted for in the Own Shares EBT reserve and had a nominal value of £1,408 (2020: £1,408) and a market value 
of £440,619 (2020: £380,087). This represents 0.1% (2020: 0.1%) of the issued share capital as at 31 March 2021 excluding own shares. 

The share capital of iomart Group plc consists of ordinary shares with a par value of 1p. All shares, excluding the shares held by the 
Company in treasury and the shares held by the EBT, are equally eligible to receive dividends and represent one vote at the shareholders' 
meetings of iomart Group plc. All shares issued at 31 March 2021 are fully paid.

24. OWN SHARES 

At 31 March 2021 and 31 March 2020

Own shares 
EBT 
£’000

Own shares 
Total
£’000

(70) 

(70)

At 31 March 2021 the Company held 140,773 shares (2020: 140,773) in the EBT with a carrying value of £69,982 (2020: £69,982) 
which were accounted for in the Own Shares EBT reserve.

25. SHARE-BASED PAYMENTS

The Group operated the following share-based payment employee share option schemes during the year; an Enterprise Management 
Incentive  scheme,  a  SAYE  sharesave  scheme  and  a  number  of  unapproved  schemes.  All  schemes  are  settled  in  equity  only  and  are 
summarised below.

Vesting period

Maximum term

Performance criteria

Required to remain in 
employment

Enterprise 
Management Incentive 
scheme

Up to 3 years 
from grant 

10 years after date of 
grant

As set by Remuneration 
Committee

Unapproved schemes

Up to 3 years 
from grant

10 years after date of 
grant

As set by Remuneration 
Committee

Sharesave scheme

3 years from 
grant 

6 months after vesting 
period

No

Yes

Yes

Yes

The performance criteria as set by the Remuneration Committee are based on the achievement of annual objectives and continuous 
employment.

During the year, options over 509,103 ordinary shares (2020: 650,180) were exercised and the average market price at the exercise 
dates was 324.59p (2020: 351.87p).  Options over 1,040,174 ordinary shares (2020: 760,371) were granted under the unapproved 
share option scheme with an average exercise price of 1.0p (2020: 1.0p) and 271,993 options over ordinary shares (2020: nil) were 
granted  under  the  sharesave  scheme  with  an  average  exercise  price  of  276.0p  (2020:  £nil).    Options  over  352,256  ordinary  shares 
(2020:  21,388)  were  forfeited  under  the  unapproved  share  option  scheme  with  an  average  exercise  price  of  1.0p  (2020:  1.0p)  and 
options  over  62,219  (2020:  33,655)  were  forfeited  under  the  sharesave  scheme  with  an  average  exercise  price  of  314.2p  (2020: 
299.4p).  Options over 270,242 ordinary shares (2020: 75,295) expired under the unapproved share option scheme with an average 
exercise price of 26.7p (2020: 1.0p) and options over 6,510 (2020: nil) expired under the EMI scheme with an average exercise price of 
46.5p (2020: £nil).  

iomart Group plc Annual Report and Accounts 2021

94

Notes to the Financial Statements - Year ended 31 March 2021

25. SHARE-BASED PAYMENTS (CONTINUED)

As  disclosed  in  note  5,  a  share-based  payment  charge  of  £1,247,000  (2020:  £1,243,000)  has  been  recognised  in  the  statement  of 
comprehensive  income  during  the  year  in  relation  to  the  above  schemes.  The  fair  value  of  the  employee  services  received  is  valued 
indirectly by valuing the options granted using the Black-Scholes option pricing model, which worked on the following assumptions for 
the options granted in the current year: 

Grant Date
Vesting Date

04-Apr-20 04-Apr-20
31-Mar-21 31-Mar-22

04-Apr-20 15-May-20 04-Sep-20 01-Oct-20 18-Dec-20
31-Mar-23 31-Mar-23 31-Mar-21 01-Oct-23 30-Jun-21

Share price at grant date (p)

Volatility

Dividend yield
Number of employees holding options/
units
Expected life (years)

2.85

72.5%

2.67%

2.85

72.5%

2.67%

1

1

2.85

72.5%

2.67%

3

3.30

73.4%

2.31%

3.40

74.7%

1.92%

3.45

75.9%

1.90%

3.32

76.0%

1.97%

1

20

107

1

           3 

           3 

              3 

              3 

              3 

           3 

             3 

Option/award life (years)

         10 

         10 

            10 

            10 

            10 

           3 

           10 

Risk free rate
Expectations of meeting performance 
criteria
Fair value (p)

0.34%

0.34%

0%

100%

0.34%

100%

0.25%

100%

0.29%

0.27%

0.28%

50%

100%

100%

261.57

261.57

261.57

306.95

319.97

324.46

311.49

Exercise price per share (p)

1.0

1.0

1.0

1.0

1.0

1.0

1.0

i) Expected volatility was determined at the date of grant from historic volatility, adjusted for events that were not considered to be 
reflective of the volatility of the share price going forward; and 
ii) Risk free rate was calculated based on the average Bank of England zero coupon yields

The  movement  in  options  during  the  year  in  respect  of  the  Company’s  ordinary  shares  of  1p  each  under  the  various  share  option 
schemes are as follows:

Outstanding at start of year

Granted

Forfeited 

Expired 

Exercised

Outstanding at end of year

Exercisable at end of year

2021

2020

Weighted 
average exercise 
price per share 
(p)

Number of 
share options

Weighted 
average 
exercise price 
per share (p)

Number of 
share options

32.02

58.00

48.01

27.13

90.74

31.71

1.00

3,260,171

1,312,167

(414,575)

(276,752)

(509,103)

3,371,908

1,386,573

54.05

3,280,318

1.0

183.4

1.0

97.63

31.96

19.25

760,371

(55,043)

(75,295)

(650,180)

3,260,171

1,608,793

95

iomart Group plc Annual Report and Accounts 2021

Notes to the Financial Statements - Year ended 31 March 2021

25. SHARE-BASED PAYMENTS (CONTINUED)

Summary of share options that were outstanding at the year end:

Share options – outstanding

Share options – exercisable

Range of 
exercise 
prices per 
share (p)

Outstanding 
shares

Weighted 
average 
exercise 
price per 
share (p)

Weighted 
average 
remaining 
contractual 
life (years)

Outstanding 
shares

Weighted 
average 
exercise 
price per 
share (p)

Weighted 
average 
remaining 
contractual 
life (years)

Unapproved schemes

1.0 – 1.0

3,012,814

Sharesave scheme

276.0 -324.0

359,094

As at 31 March 2021

3,371,908

Enterprise 
management 
incentive scheme
Unapproved schemes

46.5 – 87.5

136,510

1.0 – 146.1

2,880,786

Sharesave scheme

252.8 -324.0

242,875

As at 31 March 2020

3,260,171

1.0

289.3

31.7

85.5

7.1

296.9

32.0

3.6

2.0

3.5

0.6

6.3

1.2

5.7

1,386,573

-

1,386,573

136,510

1,472,283

-

1,608,793

1.0

-

1.0

85.5

13.1

-

19.2

4.2

-

4.2

0.6

4.0

-

3.7

26. RELATED PARTY TRANSACTIONS

Compensation paid to key management (only Directors are deemed to fall into this category) during the year was as follows:

Salaries and other short-term employee benefits

Share-based payments

2021
£’000

1,246

163

1,409

2020
£’000

1,127

796

1,923

Directors’ bonuses, as disclosed in the Directors’ Remuneration Report on pages 38 to 43, were paid post year end.

Dividends paid to key management during the year were as follows:

Angus MacSween

Total dividends paid to Directors

2021
£’000

1,110

1,110

2020
£’000

1,294

1,294

Dividends paid to Scott Cunningham of £522 (2020: £401), Richard Masters of £392 (2020: £156), Ian Steele £260 (2020: £nil) and 
Reece Donovan £85 (2020: £nil) were below £1,000 which includes amounts in respect of spouses’ shareholding. 

iomart Group plc Annual Report and Accounts 2021

96

Notes to the Financial Statements - Year ended 31 March 2021

27. CONTINGENCIES AND COMMITMENTS

 (a) Contingencies

There are no contingent assets or contingent liabilities as at 31 March 2021 (2020: nil).

 (b) Commitments 

Capital expenditure on property, plant and equipment committed by the Group at 31 March 2021 was £1,018,822 (2020: £1,128,800). 

28. RISK MANAGEMENT

The  Group  fi nances  its  operations  by  raising  fi nance  through  equity,  bank  borrowings  and  fi nance  leases.  No  speculative  treasury 
transactions are undertaken however the Group does from time to time enter into forward foreign exchange contracts to hedge currency 
exposures. Financial assets and liabilities include those assets and liabilities of a fi nancial nature, namely cash, short-term receivables/
payables and borrowings. 

The carrying amounts of fi nancial assets presented in the statement of fi nancial position relate to the following measurement categories 
as defi ned in IFRS 9:

2021

Non-current:

Trade and other receivables

Current:

Trade receivables

Cash and cash equivalents

Other receivables

Total for category

2020

Non-current:

Trade and other receivables

Current:

Trade receivables

Cash and cash equivalents

Other receivables

Total for category

Amortised 
cost
£’000

502

8,315

23,038

519

32,374

2,760

8,691

15,497

591

27,539

97

iomart Group plc Annual Report and Accounts 2021

Notes to the Financial Statements - Year ended 31 March 2021

28. RISK MANAGEMENT (CONTINUED)

The  carrying  amounts  of  financial  liabilities  presented  in  the  statement  of  financial  position  relate  to  the  following  measurement 
categories as defined in IFRS 9: 

2021

Non-current:

Lease liabilities

Bank loan

Current:

Trade payables

Accruals 

Lease liabilities 

Total for category

2020

Non-current:

Lease liabilities

Bank loan

Current:

Trade payables    

Accruals 

Contingent consideration due on acquisitions

Lease liabilities 

Total for category

Liquidity risk

At fair value 
through profit or 
loss
£’000

Financial 
liabilities 
measured at 
amortised cost
£’000

Total 
£’000

-

-

-

-

-

-

-

-

-

-

(2,480)

-

(2,480)

(21,430)

(52,791)

(21,430)

(52,791)

(7,368)

(8,681)

(3,437)

(7,368)

(8,681)

(3,437)

(93,707)

(93,707)

(17,318)

(52,791)

(17,318)

(52,791)

(11,311)

(11,311)

(7,137)

-

(3,029)

(7,137)

(2,480)

(3,029)

(91,586)

(94,066)

The Group seeks to manage financial risk to ensure sufficient liquidity is available to meet foreseeable needs and to invest cash safely 
and  profitably.  In  note  20,  the  contractual  maturity  analysis  of  the  Group’s  multi  option  revolving  credit  facility  of  £52.8m  (2020: 
£52.8m) is shown. The Group has £27.2m (2020: £27.2m) available to drawdown on the £80m (2020: £80m) multi option revolving 
credit facility and reviews its cash flow requirements on a monthly basis.  The Group was in compliance with all covenants under its 
banking facility arrangements throughout the reporting period. 

Interest rates

The interest rate on the Group’s cash at bank is determined by reference to the base rate and the interest rate on the Group’s revolving 
credit loan facilities is based on LIBOR plus a margin. For the year ended 31 March 2021, if interest rates on the multi option revolving 
credit  facility  at  that  date  had  been  50  basis  points  higher/lower,  with  all  other  variables  held  constant,  there  would  have  been  an 
immaterial change in the post-tax profi t for the year (2020: immaterial impact on post-tax profi t).

Currency risk

During the year the Group made payments totalling US$6.2m (2020: US$8.9m) and EUR€1.5m (2020: EUR€1.2m) to acquire domain 
names for its Easyspace segment and licences for its Cloud Services segment. In addition, the Group received US$4.4m (2020: US$5.8m) 
and EUR€1.2m (2020: EUR€1.1m) from Cloud Services customers billed in foreign currency.  During the year, the Group entered into 
forward exchange contracts to hedge its net exposure to the US Dollar arising on these purchases but at the year end the Group had no 
outstanding forward contracts in place (2020: none). Consequently, the fair value of currency contracts at the year end was £nil (2020: 
£nil).   The level of non-monetary and monetary assets and liabilities denominated in foreign currencies in the Group are minimal. 

iomart Group plc Annual Report and Accounts 2021

98

Notes to the Financial Statements - Year ended 31 March 2021

28. RISK MANAGEMENT (CONTINUED)

Capital risk

The capital structure of the Group consists of net debt, which includes borrowings (note 20) and cash and cash equivalents, and equity 
attributable to owners of the parent, comprising issued share capital (note 23), other reserves and retained earnings. The Group seeks 
to maintain a level of gross cash which the Board considers to be adequate for the size of the Group’s operations. Consequently, the 
Group makes use of both banking facilities and lease arrangements to help fund the acquisition of companies and capital expenditure 
in order to maintain that level of gross cash. The Group’s current policy is to pay interim and final dividends depending on the level of 
adjusted diluted earnings per share. 

Credit risk

Credit risk refers to the risk that a counterparty will default on its contractual obligations resulting in fi nancial losses to the Group.  The 
Group provides standard credit terms (normally 30 days) to some of its customers which has resulted in trade receivables of £8,315,000 
(2020:  £8,691,000)  which  are  stated  net  of  applicable  provisions  and  which  represent  the  total  amount  exposed  to  credit  risk.  The 
Group  manages  trade  receivable  balances  vigilantly  and  takes  prompt  action  on  overdue  accounts.    The  lease  deposits  of  £502,000 
(2020: £2,760,000) are held in escrow accounts with the landlord’s main UK bankers. The Group’s cash at bank £23,038,000 (2020: 
£15,497,000) is held within clearing banks in the UK, Republic of Ireland and United States of America with good credit ratings.

In respect of trade receivables, lease deposits and cash at bank the Directors consider the risk of exposure to credit is minimal due to the 
reasons given above. 

29. ULTIMATE CONTROLLING PARTY

The Directors have assessed that there is no ultimate controlling party. 

99

iomart Group plc Annual Report and Accounts 2021

Parent Company Financial Statements - Year ended 31 March 2021

STATEMENT OF FINANCIAL POSITION

As at 31 March 2021

Note

2021
£’000

2020
£’000

ASSETS
Non-current assets
Investments
Deferred tax

Current assets
Trade and other receivables
Cash and cash equivalents

Total assets

LIABILITIES
Non-current liabilities
Non-current borrowings

Current liabilities
Trade and other payables

Total liabilities

NET ASSETS

EQUITY
Called up share capital
Own shares
Capital redemption reserve
Share premium account
Merger reserve
Retained earnings

TOTAL EQUITY

3
5

4

8

6

9
10

155,886
1,332
157,218

18,582
20,422
39,004

155,502
1,069
156,571

7,334
12,991
20,325

196,222

176,896

(52,791)
(52,791)

(32,379)
(32,379)

(85,170)

111,052

1,097
(70)
1,200
22,495
4,983
81,347

(52,791)
(52,791)

(21,958)
(21,958)

(74,749)

102,147

1,092
(70)
1,200
22,147
4,983
72,795

111,052

102,147

As permitted by section 408(3) of the Companies Act 2006, no profit and loss account of the company is presented. The profit for the 
financial year of the Company was £14,437,000 (2020: £52,496,000).

These financial statements were approved by the Board of Directors and authorised for issue on 15 June 2021.

Signed on behalf of the Board of Directors

Reece Donovan
Director and Chief Executive Officer
iomart Group plc – Company Number: SC204560
The following notes form part of the financial statements

iomart Group plc Annual Report and Accounts 2021

100

Parent Company Financial Statements - Year ended 31 March 2021

STATEMENT OF CHANGES IN EQUITY

Year ended 31 March 2021

Share 
capital
£’000

Own 
shares 
EBT
£’000

Capital 
redemption 
reserve
£’000

Share 
premium 
account
£’000

Merger 
reserve
£’000

Retained 
earnings
£’000

Total
£’000

Note

Balance at 1 April 2019

1,085 

(70)

1,200 

21,518

4,983

27,276

55,992

Profit for the year

Total comprehensive income

Dividends – final (paid)

Dividends – interim (paid)

Share-based payments 

Deferred tax on share-based 
payments
Issue of share capital

Total transactions with 
owners

13

13

11

5

9

-

-

-

-

-

-

7

7

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

629

629

-

-

-

-

-

-

-

-

52,496

52,496

52,496

52,496

(5,448)

(5,448)

(2,834)

(2,834)

1,052

1,052

253

-

253

636

(6,977)

(6,341)

Balance at 31 March 2020

1,092 

(70)

1,200 

22,147

4,983

72,795

102,147

Profit for the year

Total comprehensive income

Dividends – final (paid)

Dividends – interim (paid)

Share-based payments 

Issue of share capital

Total transactions with 
owners

13

13

11

9

-

-

-

-

-

5

5

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

348

348

-

-

-

-

-

-

-

14,437

14,437

14,437

14,437

(4,287)

(2,845)

(4,287)

(2,845)

1,247

1,247

-

353

(5,885)

(5,532)

Balance at 31 March 2021

1,097 

(70)

1,200 

22,495

4,983

81,347

111,052

The nature of equity in the statement of changes in equity is disclosed in the accounting policies (note 2).

The following notes form part of the financial statements.

101

iomart Group plc Annual Report and Accounts 2021

Parent Company Financial Statements - Year ended 31 March 2021

1. COMPANY INFORMATION

iomart  Group  plc  is  a  public  listed  company  listed  on  the  Alternative  Investment  Market  (“AIM”),  incorporated  and  domiciled  in the 
United Kingdom and registered in Scotland. The address of the registered office is Lister Pavilion, Kelvin Campus, West of Scotland 
Science Park, Glasgow, G20 0SP. The nature of the Company’s operations and its principal activity is that of a holding company.

2. ACCOUNTING POLICIES

St  atement of compliance

These separate fi nancial statements of the Company are presented as required by the Companies Act 2006.  The Company meets the 
defi nition  of  a  qualifying  entity  under  FRS  100  ‘Application  of  Financial  Reporting  Requirements’  issued  by  the  Financial  Reporting 
Council (FRC).   Accordingly, these fi nancial statements have been prepared in accordance with applicable accounting standards and in 
accordance with Financial Reporting Standard 101 – ‘The Reduced Disclosure Framework’ (FRS 101). The principal accounting policies 
adopted in the preparation of these fi nancial statements are set out below. These policies have all been applied consistently throughout 
the year unless otherwise stated.

The financial statements have been prepared on the historical cost basis, except for the valuation of certain financial instruments that 
are measured at fair values at the end of each reporting period, as explained in the accounting policies below.  The financial statements 
are presented in Sterling (£).

Adoption of new and revised Standards - amendments to IFRS that are mandatorily effective for the current year

The Company applied the amendments to IAS 1 and IAS 8 Definition of Material for the first time as this is effective for annual periods 
beginning  on  or  after  1  January  2020.    The  amendments  provide  a  new  definition  of  material  that  states,  “information  is  material  if 
omitting,  misstating  or  obscuring  it  could  reasonably  be  expected  to  influence  decisions  that  the  primary  users  of  general  purpose 
financial  statements  make  on  the  basis  of  those  financial  statements,  which  provide  financial  information  about  a  specific  reporting 
entity.”  The  amendments  clarify  that  materiality  will  depend  on  the  nature  or  magnitude  of  information,  either  individually  or  in 
combination  with  other  information,  in  the  context  of  the  financial  statements.  A  misstatement  of  information  is  material  if  it  could 
reasonably be expected to influence decisions made by the primary users. The Directors consider that this amendment had no impact 
on the financial statements of the Company, nor is there expected to be any future impact to the Company.

Disclosure exemptions adopted 

The principal accounting policies adopted are the same as those set out in note 2 to the consolidated fi nancial statements, however, in 
preparing these fi nancial statements the Company has taken advantage of all disclosure exemptions conferred by FRS 101. Therefore, 
these fi nancial statements do not include:

· 

· 

· 

· 

· 

· 

· 

· 

· 

a statement of cash flows and related notes;

the requirement to produce a statement of financial position at the beginning of the earliest comparative period;

the requirement of IAS 24 related party disclosures to disclose related party transactions entered into between two or 
more members of the iomart Group as they are wholly owned within the iomart Group;

disclosure of key management personnel compensation;

capital management disclosures;

certain share-based payments disclosures;

business combination disclosures;

disclosures in respect of financial instruments; and

the effect of future accounting standards not adopted. 

iomart Group plc Annual Report and Accounts 2021

102

Parent Company Financial Statements - Year ended 31 March 2021

2. ACCOUNTING POLICIES (CONTINUED)

Investments

Investments  held  as  fi xed  assets  are  stated  at  cost  less  provision  for  any  permanent  diminution  in  value.  As  part  of  the  acquisition 
strategy of the Company, the trade and net assets of subsidiary undertakings at or shortly after acquisition may be transferred at book 
value to fellow subsidiaries. Where a trade is hived across to a fellow subsidiary undertaking, the cost of the investment in the original 
subsidiary, which then becomes a non-trading subsidiary, is added to the cost of the investment in the entity to which the trade has been 
hived.  On an annual basis, in order to accurately assess any potential impairment of investments, the carrying value of the investment in 
all companies transferred is considered together against the future cash fl ows and net asset position of those companies which received 
the trade and net assets.

Contingent consideration 

Where an acquisition involves a potential payment of contingent consideration the estimate of any such payment is based on its fair 
value. To estimate the fair value an assessment is made as to the amount of contingent consideration which is likely to be paid having 
regard to the criteria on which any sum due will be calculated and is probability based to refl ect the likelihood of different amounts being 
paid. Where a change is made to the fair value of contingent consideration within the initial measurement period as a result of additional 
information obtained on facts and circumstances that existed at the acquisition date then this is accounted for as a change in goodwill. 
Where changes are made to the fair value of contingent consideration as a result of events that occurred after the acquisition date then 
the adjustment is accounted for as a charge or credit to profi t or loss.

Income taxes

The tax expense recognised in profi t or loss comprises the sum of deferred tax and current tax not recognised in other comprehensive 
income or directly in equity.

Current tax is the tax currently payable based on taxable profi t for the year. Deferred income taxes are calculated using the liability 
method on temporary differences. Deferred tax is generally provided on the difference between the carrying amounts of assets and 
liabilities and their tax bases.  However, deferred tax is not provided on the initial recognition of goodwill, nor on the initial recognition of 
an asset or liability unless the related transaction is a business combination or affects tax or accounting profi t. Deferred tax on temporary 
differences associated with shares in subsidiaries is not provided if reversal of these temporary differences can be controlled by the 
Company and it is probable that reversal will not occur in the foreseeable future. In addition, tax losses available to be carried forward as 
well as other income tax credits to the Company are assessed for recognition as deferred tax assets.

Deferred tax liabilities are provided in full, with no discounting. Deferred tax assets are recognised to the extent that it is probable that 
the underlying deductible temporary differences will be able to be offset against future taxable income. Current and deferred tax assets 
and liabilities are calculated at tax rates and laws that are expected to apply to their respective period of realisation, provided they are 
enacted or substantively enacted at the period end.

Changes  in  deferred  tax  assets  or  liabilities  are  recognised  as  a  component  of  tax  expense  in  the  Statement  of  Comprehensive 
Income, except where they relate to items that are recognised directly in other comprehensive income or equity (such as share-based 
remuneration) in which case the related deferred tax is also recognised in other comprehensive income or equity accordingly.

Financial assets

Classifi  cation and measurement of fi  nancial assets

The Company classifi es fi nancial assets into three categories:

· 

· 

· 

financial assets measured at amortised cost

financial assets measured at fair value through other comprehensive income (“FVTOCI”) 

financial assets measured at fair value through profit or loss (“FVTPL”).  

103

iomart Group plc Annual Report and Accounts 2021

Parent Company Financial Statements - Year ended 31 March 2021

2. ACCOUNTING POLICIES (CONTINUED)

Financial assets (continued)

Classification and measurement of financial assets (continued)

The classification of financial assets is based on the Company’s business model for managing the financial asset and the contractual cash 
flow characteristics associated with the financial asset.  Specifically:

· 

· 

· 

debt instruments that are held within a business model whose objective is to collect the contractual cashflows, and that 
have contractual cash flows that are solely payments of principal and interest on the principal amount outstanding, are 
measured subsequently at amortised cost;

debt instruments that are held within a business model whose objective is to both collect the contractual cash flows and 
to sell the debt instruments, and that have contractual cash flows that are solely payments of principal and interest on the 
principal amount outstanding, are measured subsequently at FVTOCI; and

all other debt investments and equity investments are measured subsequently at FVTPL.

All  financial  assets  are  recognised  when  the  Company  becomes  a  party  to  the  contractual  provisions  of  the  instrument.    Financial 
assets other than those categorised as at fair value through profit or loss are recognised at fair value plus transaction costs on initial 
recognition.  Financial assets categorised as at fair value through profit or loss are recognised initially at fair value with transaction costs 
expensed through profit or loss.

All income and expenses relating to financial assets that are recognised in the statement of comprehensive income are presented within 
‘finance costs’ or ‘finance income’ except for impairment of trade receivables which is presented within ‘administrative expenses’.

Loans and receivables are non-derivative financial assets with fixed or determinable payments that are not quoted in an active market.  
Loans  and  receivables  are  measured  subsequent  to  initial  recognition  at  amortised  cost  using  the  effective  interest  method,  less 
provision for impairment.  Discounting is omitted where the effect of discounting is immaterial. The Group’s cash and cash equivalents, 
trade and most other receivables fall into this category of financial instruments.

Financial derivatives such as forward foreign exchange contracts and interest rate swaps are carried at fair value through profit or loss 
subsequent to initial recognition.

Impairment of financial assets

Provision against other receivables is made when there is objective evidence that the Company will not be able to collect all amounts due 
to it in accordance with the original terms of those receivables.  The amount of the write-down is determined as the difference between 
the asset’s carrying amount and the present value of estimated future cash flows. An assessment for impairment is undertaken at least 
at each reporting date.

Financial liabilities

Classification and measurement of financial liabilities

Financial liabilities are obligations to pay cash or other financial assets and are recognised when the Company becomes a party to the 
contractual provisions of the instrument.  Financial liabilities categorised as at fair value through profit or loss are recorded initially at 
fair value, all transaction costs are recognised immediately in profit or loss.  All other financial liabilities are recorded initially at fair value, 
net of direct issue costs.

Financial liabilities categorised as at fair value through profit or loss are re-measured at each reporting date at fair value, with changes 
in  fair  value  being  recognised  through  profit  or  loss.    All  other  financial  liabilities  are  recorded  at  amortised  cost  using  the  effective 
interest method, with interest-related charges recognised as an expense in finance costs through profit or loss.  A financial liability is 
derecognised only when the obligation is extinguished, that is, when the obligation is discharged, cancelled or when it expires. Finance 
charges, including premiums payable on settlement or redemption and direct issue costs, are charged to profit or loss on an accruals 
basis using the effective interest method and are added to the carrying amount of the instrument to the extent that they are not settled 
in the period in which they arise.

iomart Group plc Annual Report and Accounts 2021

104

Parent Company Financial Statements - Year ended 31 March 2021

2. ACCOUNTING POLICIES (CONTINUED)

Borrowings

Borrowings are initially stated at fair value after deduction of any issue costs. The carrying amount is increased by the fi nance costs in 
respect of the accounting period and reduced by payments made in the period. Borrowings are subsequently stated at amortised cost, 
any difference between the periods (net of transaction costs) and the redemption value is recognised through profi t or loss over the 
period of the borrowings using the effective interest method.  Where borrowings are repaid early and new loan facilities agreed the 
terms of each loan facility are compared. Where the terms of the new borrowings are signifi cantly different from those of the previous 
borrowings, the previous borrowings are treated as extinguished rather than modifi ed as prescribed under IFRS 9.

Pension scheme arrangements

The Company contributes to an auto-enrolment pension scheme and also to a number of personal pension schemes on behalf of executive 
Directors and some senior employees.  The pension costs charged against operating profi t are the contributions payable to the schemes 
in respect of the accounting period.

Share-based payment 

All share-based payment arrangements in the company are equity settled.  All goods and services received in exchange for the grant 
of any share-based payment are measured at their fair values.  Where employees are rewarded using share-based payments, the fair 
values of employees’ services are determined indirectly by reference to the fair value of the instrument granted to the employee. This 
fair value is appraised at the grant date and excludes the impact of non-market vesting conditions (for example, profi tability and sales 
growth targets).

All equity-settled share-based payments are ultimately recognised as an expense through profi t or loss with a corresponding credit to 
“profi t and loss reserve” unless the share-based payment arrangement relates to an employee of a subsidiary company where in such 
instances the share-based payment is added to the cost of investment in that subsidiary as a capital contribution.  

If  vesting  periods  or  other  non-market  vesting  conditions  apply,  the  expense  is  allocated  over  the  vesting  period,  based  on  the  best 
available estimate of the number of share options expected to vest.   Estimates are subsequently revised if there is any indication that the 
number of share options expected to vest differs from previous estimates.  Any cumulative adjustment prior to vesting is recognised in 
the current period.  No adjustment is made to any expense recognised in prior periods if share options ultimately exercised are different 
to that estimated on vesting.

Upon  exercise  of  share  options  the  proceeds  received  net  of  attributable  transaction  costs  are  credited  to  share  capital,  and  where 
appropriate share premium.

Cash and cash equivalents

Cash and cash equivalents comprise cash on hand and demand deposits, together with other short-term, highly liquid investments that 
are readily convertible into known amounts of cash with maturities of three months or less from inception and which are subject to an 
insignifi cant risk of changes in value.

Dividends

Dividend distributions payable to equity shareholders are included in the fi nancial statements within ‘other short-term fi nancial liabilities’ 
when a fi nal dividend is approved in a general meeting.  Interim dividend distributions to equity shareholders approved by the Board are 
not included in the fi nancial statements until paid.

Equity

Equity comprises the following:

· 

· 

· 

· 

· 

· 

“share capital” represents the nominal value of equity shares;

 “own shares EBT” represents the amount of the Company’s own equity shares, plus attributable transaction costs, that is held 
by the Company within the iomart Group plc Employee Benefit Trust; 

“share premium” represents the excess over nominal value of the fair value of consideration received for equity shares, net of 
expenses of the share issue;

“merger reserve” represents the excess over nominal value of the fair value of consideration received for equity shares, net of 
expenses of the share issue, when ordinary share capital is included in the consideration for business acquisitions;

“capital redemption reserve” represents set aside reserves in relation to previous redemption of own shares; and

 “retained earnings” represents retained profits and share-based payment reserve.

105

iomart Group plc Annual Report and Accounts 2021

Parent Company Financial Statements - Year ended 31 March 2021

2. ACCOUNTING POLICIES (CONTINUED)

Employee Benefi  t Trust

The assets and liabilities of the Employee Benefi t Trust (EBT) have been included in the Group and Company fi nancial statements.  The 
cost of purchasing own shares held by the EBT are shown as a deduction within shareholders’ equity.  The proceeds from the sale of own 
shares are recognised in shareholders’ equity.  Neither the purchase or sale of own shares leads to a gain or loss being recognised in the 
income statement.

Going Concern

The Group has an undrawn multi-option revolving credit facility of £27.2m at 31 March 2021.  After making enquiries, the Directors 
have a reasonable expectation that the Company will be able to meet its financial obligations and has adequate resources to continue 
in operational existence for the foreseeable future (being a period extending at least twelve months from the date of approval of these 
financial statements).  For this reason they continue to adopt the going concern basis in preparing the financial statements.

Key judgements and sources of estimation uncertainty 

There were no critical accounting judgements that would have a signifi cant effect on the amounts recognised in the

parent company fi nancial statements or key sources of estimation uncertainty at the balance sheet date that would have

a signifi cant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next

fi nancial year.

3. INVESTMENTS HELD AS FIXED ASSETS

Cost
At 1 April 2020
Share-based payments (note 11)
Disposals

Cost at 31 March 2021

Net book value of Investments at 31 March 2021

Net book value of Investments at 31 March 2020

All of the above investments are unlisted.

Shares in subsidiary undertakings 
£’000

155,502
847
(463)

155,886

155,886

155,502

Disposals in the year relate to the redemption of preferences shares held by iomart Group plc in Memset Limited.

Details of subsidiary undertakings are included in note 14 of the Group fi nancial statements.  

iomart Group plc Annual Report and Accounts 2021

106

Parent Company Financial Statements - Year ended 31 March 2021

4. TRADE AND OTHER RECEIVABLES

Prepayments

Other debtors

Current income tax

Other taxation and social security

Amounts owed by subsidiary undertakings

5. DEFERRED TAXATION

The Company had recognised deferred tax assets as follows:

Share-based remuneration

The movement in the deferred tax account during the year was: 

Balance brought forward

Profit and loss account movement arising during the year

Effect of deferred tax rate change in the year

Profit and loss account reserve movement during the year

Balance carried forward

2021
£’000

454

282

372

444

17,030

18,582

2020
£’000

517

190

3,623

464

2,540

7,334

2021
£’000
1,332

2020
£’000
1,069

2021
£’000

1,069

263

-

-

1,332

2020
£’000

1,378

(724)

162

253

1,069

The deferred tax asset in relation to share-based remuneration arises from the anticipated future tax relief on the exercise of share 
options.

6. TRADE AND OTHER PAYABLES 

Trade creditors

Other taxation and social security

Other creditors

Accruals

   Contingent consideration due on acquisitions (note 7)

   Amounts owed to subsidiary undertakings

Amounts owed to subsidiary undertakings are repayable on demand and carry no interest.

2021
£’000

2020
£’000

(35)

-

(281)

(1,788)

-

(30,275)

(32,379)

(470)

(89)

(32)

(1,542)

(1,653)

(18,172)

(21,958)

107

iomart Group plc Annual Report and Accounts 2021

                                                                                                                                                                                                                                                                                                                                                                                                                                                                  
                                                                                                                                                                                                                                                                                                                                                                                                                                     
Parent Company Financial Statements - Year ended 31 March 2021

7. CONTINGENT CONSIDERATION

Contingent consideration due on acquisitions within one year:

- 

LDeX Group Limited

-  Memset Limited

Total contingent consideration due on acquisitions

8. BORROWINGS

Non-current:
Bank loans
Non-current borrowings

Total borrowings

2021
£’000

2020
£’000

-

-

-

(1,153)

(500)

(1,653)

2021
£’000

2020
£’000

(52,791)
(52,791)

(52,791)
(52,791)

(52,791)

(52,791)

Given the terms of the revolving credit facility and the ability for any drawdowns made to be extended well beyond 31 March 2021 at 
the discretion of the Company, the total amount outstanding has been classifi ed as non-current.  The obligations under the multi option 
revolving credit facility and term loan facility are repayable as follows:

Due within one year

Due within two to five years

£’000

-

(52,791)

(52,791)

2021

Capital

Interest

£’000

(366)

2020

Total

£’000

(366)

Capital

Interest

£’000

-

£’000

(465)

Total

£’000

(465)

-

(52,791)

(52,791)

-

(52,791)

(366)

(53,157)

(52,791)

(465)

(53,256)

The Directors estimate that the fair value of the Group’s borrowing is not signifi cantly different to the carrying value. For details of the 
terms of repayment and rates of interest payable see note 20 in the Group fi nancial statements.

iomart Group plc Annual Report and Accounts 2021

108

Parent Company Financial Statements - Year ended 31 March 2021

9. SHARE CAPITAL

Authorised
At 31 March 2020 and 2021

Called up, allotted and fully paid
At 1 April 2019
Share capital issued in the year
At 31 March 2020
Share capital issued in the year
At 31 March 2021

Ordinary shares of 1p each

Number of shares

£’000

200,000,000

2,000

108,509,748
650,180
109,159,928
511,179
109,671,107

1,085
7
1,092
5
1,097

During the year, 511,179 (2020: 650,180) ordinary shares were issued for a total consideration of £353,113 (2020: £635,502), resulting 
in a premium over the nominal value of £348,022 (2020: £629,000).

At 31 March 2021 the Company held 140,773 shares (2020: 140,773) as own shares in the iomart Group plc Employee Benefi t Trust 
(“EBT”) which were accounted for in the Own Shares EBT reserve and had a nominal value of £1,408 (2020: £1,408) and a market value 
of £440,619 (2020: £380,087). This represents 0.1% (2020: 0.1%) of the issued share capital as at 31 March 2021 excluding own shares. 

The share capital of iomart Group plc consists of ordinary shares with a par value of 1p. All shares, excluding the shares held by the 
Company in treasury and the shares held by the EBT, are equally eligible to receive dividends and represent one vote at the shareholders' 
meetings of iomart Group plc. All shares issued at 31 March 2021 are fully paid.

10. OWN SHARES RESERVES

At 31 March 2021 and 31 March 2020

Own shares 
EBT 
£’000

Own shares 
Total
£’000

(70) 

(70)

At 31 March 2021 the Company held 140,773 shares (2020: 140,773) in the EBT with a carrying value of £69,982 (2020: £69,982) 
which were accounted for in the Own Shares EBT reserve.

11. SHARE-BASED PAYMENTS

For  details  of  share-based  payment  awards  and  fair  values  see  note  26  to  the  Group  financial  statements.  The  Company  financial 
statements recognise the charge for share-based payments for the year of £1,247,000 (2020: £1,243,000) by:  

1) 

2) 

taking the charge in relation to employees of the parent company through the parent company statement of comprehensive 
income £400,000 (2020: £1,052,000),

recording an increase to its investment in subsidiaries for the amounts attributable to employees of subsidiaries and recording 
a corresponding entry to retained earnings of £847,000 (2020: £191,000).

109

iomart Group plc Annual Report and Accounts 2021

Parent Company Financial Statements - Year ended 31 March 2021

12. INFORMATION REGARDING PARENT COMPANY EMPLOYEES

Average number of persons employed by the Company (including Directors):

Technical

Sales and marketing

Administration

Staff costs of the Company during the year in respect of
 employees and Directors were:
Wages and salaries

Social security costs

Pension costs

Share-based payments

2021

No.

2020

No.

5

9

31

45

2021
£’000

1,580

814

57

400

2,851

8

9

31

48

2020
£’000

1,939

735

38

1,052

3,764

The  company  operates  a  stakeholder  pension  scheme  and  also  contributes  to  a  number  of  personal  pension  schemes  on  behalf  of 
executive  Directors  and  some  senior  employees.    In  the  case  of  executive  Directors,  details  of  the  pension  arrangements  are  given 
within the Report of the Board to the Members on Directors’ Remuneration on pages 38 to 43. In the case of senior employees, pension 
contributions to individuals’ personal pension arrangements are payable by the Group at a rate equal to the contribution made by the 
senior  employee  subject  to  a  maximum  employer  contribution  of  5%  of  basic  salary.  Details  of  Directors’  emoluments  are  disclosed 
within note 5 of the Group financial statements.

13. DIVIDENDS PAID ON SHARES CLASSED AS EQUITY

Paid during the year:

Final dividend (proposed in the prior year)
Equity dividends on ordinary shares

Interim dividend
Equity dividends on ordinary shares

2021
Pence per 
share

2021
£’000

2020
Pence per 
share

2020
£’000

3.93p

4,287

5.01p

5,448

2.60p

2,845

2.60p

2,834

Total dividend paid in cash

7,132

8,282

The  Directors  have  recommended  a  final  dividend  for  the  year  ended  31  March  2021  of  4.50p  per  share  (2020:  3,93p  per  share).  
Subject to shareholder approval this proposed final dividend would be payable on 3 September 2021 to shareholders on the register at 
close on 13 August 2021.

14. RELATED PARTY TRANSACTIONS

As permitted by FRS 101 related party transactions with wholly owned members of the Group have not been disclosed. Related party 
transactions regarding remuneration and dividends paid to key management (only Directors are deemed to fall into this category) of the 
Company have been disclosed in note 26 of the Group financial statements.

iomart Group plc Annual Report and Accounts 2021

110

Parent Company Financial Statements - Year ended 31 March 2021

15. CONTINGENCIES AND COMMITMENTS

(a) Contingencies

There are no contingent assets or contingent liabilities as at 31 March 2021 (2020: nil).

(b) Commitments 

There are no capital commitments present as at 31 March 2021 (2020: nil).

16. ULTIMATE CONTROLLING PARTY

The Directors have assessed that there is no ultimate controlling party. 

111

iomart Group plc Annual Report and Accounts 2021

Notice of 2021 Annual General Meeting

THIS DOCUMENT IS IMPORTANT AND REQUIRES YOUR IMMEDIATE ATTENTION. If you are in any doubt as to what action to 
take, you should consult your stockbroker, solicitor, accountant or other appropriate independent professional adviser authorised under 
the Financial Services and Markets Act 2000, as amended.  If you have sold or otherwise transferred all your shares in iomart Group plc, 
please forward this document and the accompanying form of proxy to the person through whom the sale or transfer was effected, for 
transmission to the purchaser or transferee.

IMPORTANT INFORMATION: IMPACT OF THE COVID-19 PANDEMIC ON THE MEETING

The  Board  is  closely  monitoring  the  ongoing  Coronavirus  (Covid-19)  pandemic  and  public  health  concerns  in  the  United  Kingdom, 
including  the  related  social  distancing  requirements,  public  health  guidance  and  legislation  issued  by  both  the  UK  and  Scottish 
Governments.  At the time of publication of this notice, indoor public gatherings in Scotland remain subject to a number of restrictions.  

The  Board  recognises  that  the  annual  general  meeting  represents  an  opportunity  to  engage  with  members,  and  provides  a  forum 
that enables members to ask questions of, and speak directly with, the Board. However, in light of current restrictions, the continued 
unpredictability  caused  by  the  Covid-19  pandemic  and  the  uncertainty  relating  to  the  lifting  of  restrictions,  the  Board  is  strongly 
discouraging shareholders from attending (or seeking to attend) this year’s annual general meeting in person. We will ensure that the 
minimum quorum requirement is met such that the meeting comprises a legally compliant meeting. Shareholders can be represented by 
the chair of the meeting, acting as their proxy. The deadline for submitting proxies is by 10.00 a.m. on 27 August 2021. The chair of the 
meeting will direct that voting on all resolutions set out in the notice of annual general meeting of the Company will take place by way 
of a poll. In line with current restrictions, shareholders are strongly discouraged from attending the annual general meeting in person 
and, if they attempt to do so, may be refused entry to the meeting. No update on trading or other management statements will be given 
at the annual general meeting, which will instead be an entirely functional meeting to consider the resolutions (and with voting thereon 
being taken by poll). In order to reduce the risk of infection, the annual general meeting will end immediately following the business of 
the meeting. The Company is taking these measures to comply with current rules, regulations and guidance in relation to the Covid-19 
pandemic, to safeguard its shareholders’ and employees’ health and to make the annual general meeting as safe as possible.

Members are therefore strongly encouraged to submit a proxy vote in advance of the meeting. A form of proxy for use at this meeting 
accompanies this notice. To be valid, the form of proxy must be completed and returned to Link Group in accordance with paragraphs 1 
and 2 of the Notes appended to this notice (or otherwise submitted electronically in accordance with paragraph 3 of the Notes). Given 
the restrictions on attendance, members are strongly encouraged to appoint the 'Chair of the Meeting' as their proxy rather than a 
named person who may not be permitted to attend the meeting.  

Shareholders  are  also  invited  to  submit  questions  in  advance  of  the  meeting  via  email  at  agm2021@iomart.com  by  no  later  than 
10.00am on Friday 27 August 2021.  Responses to the questions will be provided following the conclusion of the AGM.

This  situation  is  ever  changing,  and  the  UK  and/or  Scottish  Governments  may  change  current  restrictions  or  implement  further 
measures  relating  to  the  holding  of  general  meetings  during  the  affected  period.  Any  changes  to  the  arrangements  for  the  annual 
general meeting (including, without limitation, as to proxy appointments, attendance, venue, format, the business to be considered or 
timing, as the case may be) will be communicated to members before the meeting through our website (www.iomart.com) and, where 
appropriate, via the Regulatory News Service. 

NOTICE IS HEREBY GIVEN that the 2021 annual general meeting of iomart Group plc (the “Company”) will be held at Lister Pavilion, 
Kelvin Campus, West of Scotland Science Park, Glasgow G20 0SP on 31 August 2021 at 10.00 am for the purpose of considering and, 
if thought fit, passing the following resolutions, of which resolutions 1 to 10 (inclusive) will be proposed as ordinary resolutions and 
resolutions 11 to 13 (inclusive) will be proposed as special resolutions:-

1 

2 

3 

4 

5 

6 

7 

8 

9 

To receive and adopt the financial statements of the Company and the directors' and auditors' reports thereon for the year ended 
31 March 2021.

To approve the report of the board to the members on directors' remuneration for the year ended 31 March 2021.

To reappoint Mr Scott Cunningham (who retires by rotation and, being eligible, offers himself for re-election) as a director of the 
Company.

To reappoint Mr Richard Masters (who retires by rotation and, being eligible, offers himself for re-election) as a director of the 
Company.

To  reappoint  Ms  Karyn  Lamont  (who  retires  by  rotation  and,  being  eligible,  offers  herself  for  re-election)  as  a  director  of  the 
Company.

To reappoint Mr Angus MacSween, who was appointed since the last annual general meeting, as a director of the Company.

To reappoint Mr Andrew Taylor, who was appointed since the last annual general meeting, as a director of the Company.

To declare a final dividend for the year ended 31 March 2021 of 4.50p per share payable on 3 September 2021 to shareholders 
on the register of members at the close of business on 13 August 2021.

To  reappoint  Deloitte  LLP,  Chartered  Accountants,  as  auditors  of  the  Company  from  the  conclusion  of  this  meeting  until  the 
conclusion of the next general meeting at which accounts are laid before shareholders and to authorise the directors to fix the 
auditors’ remuneration.

iomart Group plc Annual Report and Accounts 2021

112

Notice of 2021 Annual General Meeting

10 

THAT the directors of the Company are generally and unconditionally authorised pursuant to section 551 of the Companies Act 
2006 to exercise all powers to allot shares in the Company and to grant rights to subscribe for or to convert any security into 
shares in the Company:

(a) 

comprising equity securities (as defined in section 560(1) of the Companies Act 2006) up to an aggregate nominal amount 
of £731,433.92 (including within such limit any shares issued or rights granted under paragraph (b) below) in connection 
with an offer by way of rights issue:

(i) 

(ii) 

to ordinary shareholders in proportion (as nearly as may be practicable) to their existing holdings;

to the holders of other equity securities as required by the rights of those securities or as the directors otherwise 
consider necessary,

and subject to such exclusions or other arrangements as the directors consider expedient in relation to fractional entitlements, 
legal, regulatory or practical problems under the laws of, or the requirements of any regulatory body or stock exchange in, any 
territory, or any other matter; and

(b) 

in any other case up to an aggregate nominal amount of £365,716.96 (such amount to be reduced by the nominal amount 
of any equity securities allotted pursuant to the authority in paragraph (a) above in excess of £365,716.96), 

provided that such authority, unless renewed, varied or revoked by the Company, shall expire on 30 November 2022 or, if earlier, 
the  date  of  the  next  annual  general  meeting  of  the  Company  after  the  passing  of  this  resolution  save  that  the  Company  may, 
before such expiry, make an offer or agreement which would or might require equity securities to be allotted after such expiry 
and the directors may allot equity securities in pursuance of such an offer or agreement as if the authority conferred hereby had 
not expired. 

This  resolution  revokes  and  replaces  all  unexercised  authorities  previously  granted  to  the  directors  to  allot  shares  in  the 
Company and to grant rights to subscribe for, or to convert any security into, shares in the Company but is without prejudice to 
any allotment of shares or grant of rights already made, offered or agreed to be made pursuant to such authorities.

11 

THAT,  subject  to  the  passing  of  resolution  10,  the  directors  of  the  Company  are  authorised  pursuant  to  section  570  of  the 
Companies  Act  2006  to  allot  equity  securities  (as  defined  in  section  560(1)  of  the  Companies  Act  2006)  for  cash  under  the 
authority given by resolution 10 and/or to sell ordinary shares held by the Company as treasury shares for cash in each case as if 
section 561 of the Companies Act 2006 did not apply to any such allotment or sale, such authority to be limited:

(a) 

to  the  allotment  of  equity  securities  in  connection  with  an  offer  of  equity  securities  (but,  in  the  case  of  the  authority 
granted under resolution 10(b), by way of a rights issue only) to:

(i) 

(ii) 

the ordinary shareholders made in proportion (as nearly as may be practicable) to their existing respective holdings; 
and

to the holders of other equity securities as required by the rights of those securities or as the directors otherwise 
consider necessary,

and subject to such exclusions or other arrangements as the directors may deem necessary or expedient in relation to treasury 
shares, fractional entitlements, record dates, legal or practical problems in or under the laws of any territory or the requirements 
of any regulatory body or stock exchange; and

(b) 

(c) 

to  the  allotment  of  equity  securities  pursuant  to  any  authority  conferred  upon  the  directors  in  accordance  with  and 
pursuant to article 41 of the articles of association of the Company; and

to the allotment of equity securities or sale of treasury shares (otherwise than pursuant to paragraphs (a) and (b) above) 
up to an aggregate nominal amount of £54,857.54,

such authority to expire at the end of the next annual general meeting of the Company (or, if earlier, at the close of business on 
30 November 2022) but, in each case, prior to its expiry the Company may make offers, and enter into agreements, which would, 
or might, require equity securities to be allotted (and treasury shares to be sold) after the authority expires and the board of 
directors  may  allot  equity  securities  (and  sell  treasury  shares)  under  any  such  offer  or  agreement  as  if  the  authority  had  not 
expired.

12 

THAT, subject to the passing of resolution 10, the directors of the Company are authorised in addition to any authority granted 
under  resolution  11  to  allot  equity  securities  (as  defined  in  section  560(1)  of  the  Companies  Act  2006)  for  cash  under  the 
authority given by resolution 10 and/or to sell ordinary shares held by the Company as treasury shares for cash in each case as if 
section 561 of the Companies Act 2006 did not apply to any such allotment or sale, such authority to be:

(a) 

(b) 

limited to the allotment of equity securities up to a nominal amount of £54,857.54; and

used only for the purposes of financing (or refinancing, if the authority is to be used within six months after the original 
transaction) a transaction which the board of directors of the Company determines to be an acquisition or other capital 
investment  of  a  kind  contemplated  by  the  Statement  of  Principles  on  Disapplying  Pre-Emption  Rights  most  recently 
published by the Pre-Emption Group prior to the date of this notice,

such authority to expire at the end of the next annual general meeting of the Company (or, if earlier, at the close of business on 
30 November 2022) but, in each case, prior to its expiry the Company may make offers, and enter into agreements, which would, 

iomart Group plc Annual Report and Accounts 2021

113

Notice of 2021 Annual General Meeting

or might, require equity securities to be allotted (and treasury shares to be sold) after the authority expires and the board of 
directors  may  allot  equity  securities  (and  sell  treasury  shares)  under  any  such  offer  or  agreement  as  if  the  authority  had  not 
expired.

13 

That the Company be and is hereby generally and unconditionally authorised for the purposes of section 701 of the Companies 
Act 2006 to make one or more market purchases (within the meaning of section 693(4) of that Act) of ordinary shares of 1 pence 
each in the Company provided that:

(a) 

(b) 

(c) 

(d) 

(e) 

the  maximum  number  of  ordinary  shares  hereby  authorised  to  be  purchased  is  10,971,509,  representing  10%  of  the 
Company's issued ordinary share capital as at the latest practicable date prior to the publication of this notice of annual 
general meeting);

the minimum price (exclusive of any expenses) which may be paid for each ordinary share is 1 pence;

the  maximum  price  (exclusive  of  any  expenses)  which  may  be  paid  for  each  ordinary  share  shall  be  not  more  than  5% 
above the average of the middle market quotations for an ordinary share on the relevant investment exchange on which 
the ordinary shares are traded for the five business days immediately preceding the date on which such ordinary share is 
contracted to be purchased;

unless  previously  revoked  or  varied,  the  authority  hereby  conferred  shall  expire  at  the  end  of  the  next  annual  general 
meeting of the Company (or, if earlier, at the close of business on 30 November 2022); and

the Company may make a contract or contracts for the purchase of ordinary shares under this authority before the expiry 
of  this  authority  which  would  or  might  be  executed  wholly  or  partly  after  the  expiry  of  such  authority,  and  may  make 
purchases of ordinary shares in pursuance of such a contract or contracts, as if such authority had not expired.

By order of the Board  

Andrew McDonald 
Company Secretary 
6 August 2021 

Lister Pavilion, Kelvin Campus, 
West of Scotland Science Park,
Glasgow G20 0SP

iomart Group plc Annual Report and Accounts 2021

114

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notice of 2021 Annual General Meeting

NOTES:

Appointment of Proxy

1 

2 

3 

As a member of the Company you are entitled to appoint a proxy to exercise all or any of your rights to attend, speak and vote at a 
meeting of the Company.  You should have received a proxy form with this notice of meeting.  You can only appoint a proxy using 
the procedures set out in the notes to the proxy form. A proxy need not be a member of the Company. However, in light of the 
ongoing Covid-19 pandemic and related restrictions, all shareholders are strongly encouraged and requested to only appoint the 
Chairman as their proxy or representative as any other persons so appointed may be refused entry to the meeting.

To be effective (subject to paragraph 3 below), the proxy form, and any power of attorney or other authority under which it is 
executed (or a duly certified copy of any such power or authority), must be deposited at the office of the Company’s registrars, 
Link Group, Central Square, 29 Wellington Street, Leeds, LS1 4DL, not less than 48 hours (excluding weekends and bank holidays) 
before the time for holding the meeting (i.e. by 10.00am on Friday 27 August 2021) and if not so deposited shall be invalid.

Alternatively, you may instead submit your proxy vote electronically by accessing the shareholder portal at www.signalshares.
com,  logging  in  and  selecting  the  ‘Vote  Online  Now’  link.  You  will  require  your  username  and  password  in  order  to  log  in  and 
vote. If you have forgotten your username or password you can request a reminder via the shareholder portal. If you have not 
previously registered to use the portal you will require your investor code (‘IVC’) which can be found on your share certificate. 
Proxy votes should be submitted as early as possible and, in any event, not less than 48 hours (excluding weekends and bank 
holidays) before the time for holding the meeting (i.e. by 10.00am on Friday 27 August 2021) and if not so submitted shall be 
invalid.

Entitlement to attend and vote

4 

Pursuant  to  Regulation  41  of  the  Uncertificated  Securities  Regulations  2001,  only  those  members  entered  in  the  Company's 
register of members at:

•  close of business on 27 August 2021; or

•  if this meeting is adjourned, at close of business on the day two days prior to the adjourned meeting,

shall be entitled to attend and vote at the meeting. 

References in these Notes to 'attend' should however be construed in light of the Covid-19 restrictions, as summarised in 
the notice of meeting, which may restrict physical attendance at the meeting in this case.

Documents on Display

5 

Copies of the service contracts and letters of appointment of the directors of the Company will be available:

•  for at least 15 minutes prior to the meeting; and

•  during the meeting.

Communication

6 

Except as provided above, members who wish to communicate with the Company in relation to the meeting should do so by post 
to the Company's registered office, details of which are below.  No other methods of communication will be accepted.

Address:  

The Company Secretary
iomart Group plc
Lister Pavilion
Kelvin Campus
West of Scotland Science Park
Glasgow
G20 0SP

iomart Group plc Annual Report and Accounts 2021

115

 
 
 
 
 
 
 
 
 
 
 
 
Notice of 2021 Annual General Meeting

EXPLANATORY NOTES TO THE NOTICE OF ANNUAL GENERAL MEETING 
IOMART GROUP PLC

Ordinary Resolutions

Resolutions 1 to 10 are all to be proposed as ordinary resolutions.  This means that for each of those resolutions to be passed, more than 
half of the votes cast must be in favour of the resolution.

Resolution 1 – To receive and adopt the financial statements for the year ended 31 March 2021 and the directors' and auditors' 
reports thereon

For each financial year the directors of the Company must present the audited financial statements, the directors' report and the 
auditors' report on the fi nancial statements to the shareholders at an annual general meeting.  

Resolution 2 – To approve the directors' remuneration report

Shareholders are asked to approve the directors' remuneration report which may be found in the annual report on pages 38 to 43.  This 
resolution is an advisory one and no entitlement to remuneration is conditional on the resolution being passed.

Resolutions 3, 4, 5, 6 and 7 – Re-election of directors

Under article 24 of the Company's articles of association one third of the directors are required to retire by rotation at each annual 
general meeting.  Pursuant to those articles, Mr Scott Cunningham, Mr Richard Masters and Ms Karyn Lamont are required to retire 
by rotation at this annual general meeting and, being eligible, offer themselves for reappointment. In addition, the articles also stipulate 
that any director appointed by the Board during the year must offer themselves for reappointment at the next available annual general 
meeting. Mr Angus MacSween retired as Chief Executive Offi cer of the Company on 1 October 2020 and resigned as a director on that 
date but was then appointed as a Non-Executive Director, also on 1 October 2020, and accordingly offers himself for reappointment. Mr 
Andrew Taylor was appointed as a Non-Executive Director with effect from 1 August 2021 and accordingly is required to retire at the 
fi rst annual general meeting following his appointment but, being eligible, offers himself for reappointment. 

The board of directors is satisfi ed that the performance of Mr Scott Cunningham, Mr Richard Masters, Ms Karyn Lamont, Mr Angus 
MacSween and Mr Andrew Taylor continues to be effective and demonstrates commitment to their roles with the Company including 
commitment of time for board meetings and other duties required of them.  Accordingly, resolutions 3, 4, 5, 6 and 7 propose the 
reappointment of Mr Scott Cunningham, Mr Richard Masters, Ms Karyn Lamont, Mr Angus MacSween and Mr Andrew Taylor.

Brief biographical details of Mr Scott Cunningham, Mr Richard Masters, Ms Karyn Lamont, Mr Angus MacSween and Mr Andrew Taylor 
are given below.

Mr Scott Cunningham, appointed 2018: Scott is a chartered accountant having trained with Arthur Andersen where he became a senior 
manager providing audit and transaction support services to both public and private companies. Leaving Arthur Andersen in 2001   Scott 
joined Clyde Blowers and performed a number of roles including Group Financial Controller for the Clyde Bergemann Power Group from 
2003 to 2006.  He became Director of Corporate Finance and Company Secretary for AIM listed InterBulk Group plc in February 2006 
and in April 2007 Scott became Group Finance Director for InterBulk Group plc until it was successfully sold to Den Hartogh in March 
2016. Immediately prior to joining iomart he was an Investment Director at Clyde Blowers Capital.   

Mr Richard Masters, appointed 2017: Richard has over 30 years’ experience in the legal profession and was managing partner of 
McGrigors LLP until April 2012 when it merged with Pinsent Masons LLP. He sat on the main board of Pinsent Masons until March 2017 
and has held a number of roles in the business including corporate fi nance advisory services. He served as Head of Client Operations for 
Pinsent Masons for three years post-merger before being appointed as Executive Chairman of Complete Electronic Risk Compliance 
Limited, a Pinsent Masons LLP subsidiary which was sold to Dow Jones in February 2018.  Richard was Chair of Scotland and Northern 
Ireland for Pinsent Masons from September 2017 until October 2019 when he retired.

Ms Karyn Lamont, appointed 2019: Karyn is a chartered accountant and former audit partner at PricewaterhouseCoopers LLP. She 
has over 25 years of experience, 13 years as an audit partner, and provided audit and other services to a range of clients across the 
UK's fi nancial services sector, including outsourcing providers.  Her specialist knowledge includes fi nancial reporting, audit and controls, 
risk management, regulatory compliance and governance. Karyn left PricewaterhouseCoopers LLP in 2016.  Karyn is a Non-Executive 
Director, and Audit Committee Chair, for The Scottish Investment Trust plc, Scottish Building Society, North American Income Trust plc 
and Scottish American Investment Trust plc.  

Mr Angus MacSween, appointed 2020:  Angus founded iomart in December 1998 following 15 years spent creating and selling 
businesses in the telephony and internet sector. In 1984, after a short service commission in the Royal Navy, Angus started his fi rst 
business selling telephone systems. He then grew and sold fi ve profi table businesses – including Prestel, an online information division 
of BT, which he turned into one of the UK’s fi rst internet service providers. Following the sale of Teledata Limited, the UK’s leading 
telephone information services company, to Scottish Telecom plc, Angus then spent two years on the executive of Scottish Telecom plc 
where he was responsible for the development of the company's internet division.  Angus was Chief Executive Offi cer until he retired on 
1 October 2020. He resigned as a director on that day but was appointed as a Non-Executive Director on the same day.

Mr Andrew Taylor, appointed 2021: Andrew has over 22 years’ experience in the telecommunications industry and is currently Chief 
Executive Offi cer of Gamma Communications Plc, a leading technology-based provider of communication services to the business market 

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Notice of 2021 Annual General Meeting

in Western Europe.  Prior to joining Gamma in 2017, Andrew was Chief Executive Offi cer of Nomad Digital, a provider of IP connectivity 
and digital solutions to the global transportation sector, establishing Nomad Digital as a leader in the sector.  Before joining Nomad 
Digital, Andrew was Digicel’s Regional Chief Executive Offi cer, with responsibility for all fi xed and mobile operations across the Northern 
Caribbean and had responsibility for all fi xed network services and business/ ICT solutions across 26 international markets.  From 2008 
to 2010, Andrew was Chief Executive of Intec Telecom PLC, a provider of software solutions.

Resolution 8 – To declare a dividend of 4.50p per ordinary share

Subject to the provisions of the Companies Act 2006, the Company may by ordinary resolution declare dividends, but no dividend shall 
exceed the amount recommended by the board of directors.  The board of directors recommends the payment of a fi nal dividend of 4.50p 
per ordinary share, to be payable to shareholders registered at close of business on 13 August 2021.

Resolution 9 – Re-appointment and remuneration of auditors

The Company is required at each general meeting at which fi nancial statements are presented to shareholders to appoint auditors who 
will remain in offi ce until the next such meeting. Deloitte LLP have expressed their willingness to continue in offi ce for a further year. 
In accordance with company law and corporate governance best practice, shareholders are also asked to authorise the directors to 
determine the auditors’ remuneration.

Resolution 10 – Authority to allot shares 

Under section 551 of the Companies Act 2006, the directors of a company may only allot shares or grant rights to subscribe for, or to 
convert any security into, shares in the company if authorised to do so.

In line with guidance issued by the Investment Management Association (now the Investment Association), the authority contained in 
paragraph (a) of this resolution will (if passed) give the directors authority to allot ordinary shares in connection with a rights issue in 
favour of ordinary shareholders up to an aggregate nominal amount equal to £731,433.92 (representing 73,143,392 ordinary shares 
of 1p each) as reduced by the nominal amount of any shares issued under paragraph (b) of this resolution.  This amount (before any 
reduction) represents approximately two-thirds of the issued ordinary share capital (excluding treasury shares) of the Company as at the 
latest practicable date prior to publication of the notice of the meeting. 

The authority contained in paragraph (b) of this resolution will (if passed) give the directors the authority to allot ordinary shares up to an 
aggregate nominal value of £365,716.96 (representing 36,571,696 ordinary shares of 1p each).  This amount represents approximately 
one-third of the issued ordinary share capital (excluding treasury shares) of the Company as at the latest practicable date prior to the 
publication of the notice of the meeting.  

This authority will expire on 30 November 2022 or, if earlier, at the conclusion of the next annual general meeting.

Special Resolutions

Resolutions 11, 12 and 13 will be proposed as special resolutions.  This means that for each of those resolutions to be passed, at least 
three-quarters of the votes cast must be in favour of the resolution.

Resolutions 11 and 12 - Disapplication of statutory pre-emption rights

The Companies Act 2006 gives holders of ordinary shares, with limited but important exceptions, certain rights of pre-emption on the 
issue for cash of new ordinary shares or on the sale of any shares which the Company may hold in treasury following a purchase of its 
own shares. The directors of the Company believe that it is in the best interests of the Company that, as in previous years, the board of 
directors of the Company should have limited authority to allot some shares for cash or sell treasury shares without fi rst having to offer 
such shares to existing shareholders. The directors' current authority expires at the close of the forthcoming annual general meeting. 
The authority sought by way of resolution 11 would expire at the earlier of the close of the next annual general meeting or 30 November 
2022.  The authority, if granted, will relate to the allotment of new ordinary shares or the sale of treasury shares in respect of (a) rights 
issues and similar offerings, where diffi culties arise in offering shares to certain overseas shareholders, and in relation to fractional 
entitlements and certain other technical matters, (b) the right to receive shares, credited as fully paid, instead of cash in respect of the 
whole (or some part, to be determined by the board of directors) of such cash dividend or dividends (if the Company offers shareholders 
the option of making an election of that nature and if relevant shareholders make such an election), and (c) generally to allotments 
(other than in respect of pre-emptive offerings) of ordinary shares or the sale of treasury shares having an aggregate nominal value not 
exceeding  £54,857.54 (being equal to 5% of the issued ordinary share capital (excluding treasury shares) of the Company as at the latest 
practicable date prior to the publication of the notice of the meeting).

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Notice of 2021 Annual General Meeting

Resolution 12, if approved, would give the directors of the Company an additional authority to issue ordinary shares, or sell treasury 
shares, for cash in connection with an acquisition or capital investment of a kind contemplated by the Pre-Emption Group's Statement of 
Principles up to an additional aggregate nominal amount of £54,857.54 (being equal to 5% of the issued ordinary share capital (excluding 
treasury shares) of the Company as at the latest practicable date prior to the publication of the notice of the meeting). The directors 
confi rm that they will only allot shares pursuant to this authority where the allotment is in connection with an acquisition or specifi ed 
capital investment (as defi ned in the Pre-Emption Group's Statement of Principles) which is announced contemporaneously with the 
allotment or sale, or which has taken place in the preceding six-month period and is disclosed in the announcement of the allotment or 
sale.

The powers given by resolutions 11 and 12 will, unless sooner revoked or renewed by the Company in a general meeting, last until the 
earlier of the close of the next annual general meeting or 30 November 2022.

Resolution 13 – Authority to purchase the Company's own shares

This resolution grants authority to the Company to make purchases of up to a maximum of 10% of the issued ordinary share capital of 
the Company as at the latest practicable date prior to the publication of the notice of this meeting.

In certain circumstances it may be advantageous for the Company to purchase its ordinary shares.  The directors would use the share 
purchase authority with discretion and purchases would only made from funds not required for other purposes and in light of market 
conditions prevailing at the time.  In reaching a decision to purchase ordinary shares, your directors would take account of the Company's 
cash resources and capital, the effect of such purchases on the Company's business and on earnings per ordinary share.

The directors have no present intention of using the authority.  However, the directors consider that it is in the best interests of the 
Company and its shareholders as a whole that the Company should have fl exibility to buy back its own shares should the directors in the 
future consider that it is appropriate to do so.

In relation to any buy back, the maximum price per ordinary share at which the Company is authorised in terms of resolution 13 to effect 
that buy back is 5% above the average middle market price of an ordinary share for the fi ve business days immediately preceding the 
date on which the buy back is effected.

The statutory provisions governing buy backs of own shares are currently contained in, inter alios, sections 693 and 701 of the 
Companies Act 2006.

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118

Officers and Professional Advisers

Directors

Reece Donovan MSc, BSc 
Scott Cunningham BAcc, CA 
Ian Steele BAcc, CA 
Angus MacSween  
Richard Masters LLB, DipLP 
Karyn Lamont BAcc, CA 

Secretary 

Andrew McDonald BA, CA 

Registered office

Chief Executive Officer
Chief Financial Officer
Non-Executive Chairman
Non-Executive Director
Non-Executive Director
Non-Executive Director

Lister Pavilion, Kelvin Campus, West of Scotland Science Park, Glasgow G20 0SP 

Nominated adviser and joint broker

Peel Hunt LLP, 100 Liverpool Street, London EC2M 2AT

Joint broker

Investec Bank Plc, 30 Gresham Street, London EC2V 7QP

Principal Bankers

Bank of Scotland Plc, 110 St Vincent Street, Glasgow G2 5ER

Solicitors

Pinsent Masons LLP, 141 Bothwell Street, Glasgow G2 7EQ 

Independent auditor

Deloitte LLP, Level 5, 110 Queen Street, Glasgow G1 3BX

 Registrars

Link Group, Central Square, 29 Wellington Street, Leeds, LS1 4DL

Company Registration Number

SC204560

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120

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