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iomart

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FY2022 Annual Report · iomart
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Annual Report 
and Financial 
Statements 
2022

 What we do

iomart is a leading 
provider of cloud hosting 
and managed services 
to UK SME and Large 
Enterprise businesses.

We make our customers 
unstoppable by helping 
them connect, secure and 
scale anytime, anywhere.

“iomart’s given us exactly what we want, which is a 
personal relationship, and they know and understand 
our business.”
David Bryce, Managing Director

“We are expected to be able to continue running the 
business in the event of an emergency, which means that 
our IT systems need to do the same. The fast and reliable 
software and service from iomart has enabled us to achieve 
and exceed this requirement.”
Miguel Fiallos,
Head of Management Information Systems

1

iomart Group plc Annual Report and Financial Statements 2022Contents

OVERVIEW

Highlights 

STRATEGIC REPORT

Chairman’s statement 

Chief executive officer’s report 

Chief financial officer's report 

Principal risks and uncertainties 

Stakeholder engagement 

CORPORATE GOVERNANCE

Board of directors 

Corporate governance report 

Report of the board to the members on directors’ remuneration 

Directors' report 

Directors' responsibilities statement 

FINANCIAL STATEMENTS

Independent auditor's report to the members of iomart Group plc 

Consolidated statement of comprehensive income 

Consolidated statement of financial position 

Consolidated statement of cash flows 

Consolidated statement of changes in equity 

Notes to the financial statements 

Parent company financial statements 

OFFICERS AND PROFESSIONAL ADVISERS

Officers and professional advisers 

4

6

8

14

20

23

30

32

41

48

53

55

66

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107

118

2

iomart Group plc Annual Report and Financial Statements 2022Revenue

% of recurring 
revenue

Adjusted 
EBITDA

£103.0m

93%

£38.0m

2021 : £111.9m

2021 : 90%

2021 : £41.4m

Adjusted profit 
before tax

Profit before tax

Adjusted diluted 
eps

£17.1m

£12.2m

12.0p

2021 : £19.6m

2021 : £12.5m

2021 : 14.4p

Basic eps

Cash generation 
from operations

Proposed final 
dividend per 
share

8.6p

£37.9m

3.6p

2021 : 9.3p

2021 : £43.7m

2021 : 4.5p

"We have made good progress on all aspects of our strategic growth plan and start the second year of this plan in an improved 

position. With an expanded offering and strengthened team, as well as an established reputation within the UK's cloud 

computing market place, we have a strong platform from which to return to a growth phase of the business.

We are mindful that the wider business environment continues to be challenging. As iomart has shown in the past, during periods 

of uncertainty, we have a robust business model and strong financial position to manage such short-term pressures. This is 

especially the case as the market for cloud computing solutions continues to offer long term growth and our strategic actions 

taken, together with our M&A plans, puts us in a stronger position to benefit from this over the coming year and beyond."

Reece Donovan, CEO

3

iomart Group plc Annual Report and Financial Statements 2022Annual Report and Financial Statements 2022

Highlights

 Financial Highlights

 » The Group continues to benefit from a robust business model delivering very strong levels of recurring revenues, amounting  

to 93%1 of Group revenues

 » The reduction in Group revenue reflects lower non-recurring equipment and consultancy sales, along with lower customer    

renewal levels at the start of the year, which have since returned to normal levels

 » Margins remain stable with adjusted EBITDA2 margin and adjusted profit before tax3 margin at 36.9% (2021: 37%) and 16.6%  

(2021: 17.5%), respectively. Absolute profit reductions simply follow the revenue profile in the year

 » Strong cash generation from operations in the period of £37.9m with a consistent cash conversion6 of 100% (2021: 106%)

 » Year-end net debt5 reduced to £41.3m, comfortable at 1.1 times adjusted EBITDA

 » Successful refinancing with an increased £100m revolving bank facility from a new group of four leading banks, underpinning  

the Group's five-year growth strategy

 Operational Highlights

 » Launch of new brand and successful restructuring of the organisation to create a "one iomart" team

 » Established a new product team and launched new solutions targeting new and existing customers in areas of Digital  
  Workplace, Secure Connectivity and Managed Microsoft Azure

 » New security alliance with cyber security specialists, e2e-assure, to deliver proactive 24/7 security operations centre  

services

 » Enhancements made to core operational and service-based systems and tools, with a primary focus on improved levels of    

customer service excellence

 » Strengthened commercial leadership with appointment of a new Chief Commercial Officer

 » M&A - positive progress in evaluating targeted opportunities to further extend the Group's technology, product capabilities   

and routes to market, while enhancing revenue, profitability and EPS

 » Continued delivery against our ESG programme

 Statutory Equivalents

A full reconciliation between adjusted and statutory profit before tax is contained within this report on page 16. The largest item 
is the consistent add back of the non-cash amortisation of acquired intangible assets. The largest variance, year on year, is a 
£1.5m lower amortisation of acquired intangible assets as the amortisation periods expire on certain historic acquisitions.

¹ Recurring revenue is the revenue that repeats either under long-term contractual arrangement or on a rolling basis by predictable customer habit. % of recurring revenue is defined as recurring revenue (as disclosed in 
note 3) / revenue (as disclosed in the consolidated statement of comprehensive income)

² Throughout these financial statements adjusted EBITDA (as disclosed in the consolidated statement of comprehensive income) is earnings before interest, tax, depreciation and amortisation (EBITDA) before share-
based payment charges, acquisition costs and gain on the revaluation of contingent consideration. Throughout these financial statements acquisition costs are defined as acquisition related costs and non-recurring 
acquisition integration costs.

³ Throughout these financial statements adjusted profit before tax (as disclosed in the Chief Financial Officer's report) is profit before tax, amortisation charges on acquired intangible assets, share-based payment 
charges, acquisition costs, accelerated write off of arrangement fee on bank facility and gain on revaluation of contingent consideration.

4 Throughout these financial statements adjusted diluted earnings per share is earnings before amortisation charges on acquired intangible assets, share-based payment charges, acquisition costs, accelerated write off 
of arrangement fee on bank facility, gain on revaluation of contingent consideration and the tax effect of adjusted items/weighted average number of ordinary shares - diluted (as disclosed in note 11).

5 Net debt being outstanding bank loans, lease liabilities less cash and cash equivalents (as disclosed on page 18)

6 Cash conversion is calculated as cash generation from operations (as disclosed in the consolidated statement of cashflows) divided by adjusted EBITDA.

4

iomart Group plc Annual Report and Financial Statements 2022 
 
 
 
 
 
 
 
 
Straightforward sustainability

Katrick Technologies

In  the  lead  up  to  COP26,  iomart  supported  green  energy  start  up, 
Katrick Technologies, to test its innovative cooling systems in a live data 
centre environment. Test results from the prototype were encouraging 
and showed that the new heat removal system could have a potentially 
significant impact on the carbon footprint of the data centre industry.

Our data centres already run on 100% certified renewable electricity, but 
by working with companies like Katrick, we continue to explore new ways 
to innovate and reduce our overall energy consumption. As a result of 
this initial trial the project was awarded best use of emerging technology 
during the Digital City Festival 2022.

Empowering Women to Lead

This year also saw the beginning of our partnership with the Empowering 
Women to Lead programme. Focused on engaging and inspiring female 
leaders in the technology sector, iomart served as a headline partner in 
the Digital Transformation programme providing mentorship, coaching, 
and role modelling to a cohort of future leaders.

iomart’s  programme  champion,  Group  Financial  Reporting  Manager, 
Victoria Cahill said: “We are by no means perfect and, as with our industry 
peers, we have some way to go before realising genuinely balanced 
representation across our business. But we can either point the finger 
elsewhere and blame broader sector challenges, or we can step up, be 
accountable, and try to do something about it. We choose the latter.”

SmartSTEMs

Our work with SmartSTEMs UK children’s charity is focused on engaging 
young people aged 10-14 years and opening their eyes to the possibility 
of a career in technology.

Our people have been recording videos and engaging in virtual classroom 
visits to speak to kids who otherwise might not have the opportunity to 
meet professionals in STEM careers. Following the early success of the 
partnership, we aim to expand it next year with an increase in activity 
including an in person event hosted jointly with SmartSTEMs.

5

iomart Group plc Annual Report and Financial Statements 2022 
Annual Report and Financial Statements 2022

Chairman's 
Statement

I am pleased to report that iomart (the “Group”) has delivered a robust trading performance while executing on the first 
phase of its strategic growth plan. Whilst experiencing some revenue reductions, mainly in the first half of the year, we 
continue to deliver high levels of profitability and cash generation with many of our key financial metrics remaining stable 
throughout the year.

The start of the year saw the Board embark on a refreshed growth strategy to achieve an ambitious vision. The central 
pillars of this plan include the concept of ‘one iomart’ and the expansion of our offering to cover a wider portfolio of  
services to include hybrid cloud offerings. We are upscaling the business, we remain acquisitive and we remain ambitious. 
The full team are now very much focused on execution and it is pleasing to see good progress on the key milestones for 
the first year of the plan.

I would like to thank the iomart team for their hard work and commitment during the year. One of the strengths of the 
Group is the quality of its fantastic workforce. Investing in the workforce and their further development and support is one 
of the central tenets of our strategy.

I believe strongly that a culture of strong corporate governance is essential to our future growth. To enhance the balance 
and experience of the Board, we were delighted to announce in July the appointment of Andrew Taylor as a Non-Executive 
Director of the Company. Andrew adds additional sector skills to support our growth plans. We have also made good 
progress in strengthening iomart’s environmental, social and governance (“ESG”) credentials, recently completing a carbon 
neutral roadmap which will support our efforts to reduce further our overall emissions as we work towards achieving 
carbon neutrality. This roadmap and other ESG activities are detailed later in this report.

During the year we paid an interim dividend of 2.42p per share which was paid to shareholders in January 2022. In 
addition, the Board is now proposing to pay a final dividend of 3.60p per share taking the total for the year to 6.02p being 
at the maximum pay-out ratio under our stated dividend policy of paying up to 50% of adjusted diluted earnings per share. 
We believe this is appropriate given our funding position, robust business model, the low level of indebtedness within the 
Group and the fact we have not utilised any of the government furlough schemes during the Covid-19 pandemic.

I was appointed to the Board of iomart in 2016 and took over as Chairman in August 2018. It has been both a privilege and 
a pleasure to serve as iomart’s Chairman. With iomart now well progressed on a clear path to growth, I have decided not 
to stand for re-election at the forthcoming Annual General Meeting and will leave the Board at that time. I thank you for 
your support during my years on the Board. The search for my successor is progressing and the Board aim is to announce 
that appointment by the time of the AGM. I look forward to hearing of the continued success of the Group in future years.

Ian Steele

Non-Executive Chairman

14 June 2022

6

iomart Group plc Annual Report and Financial Statements 2022Who is iomart ?

UK headquartered cloud 
computing and managed 
services business

£103m turnover (FY22) and 
market leading profitability

Cloud services 
(89% group revenue) 

Domain & Web hosting 
(11% group revenue)

Delivering cyber security, 
hybrid cloud, secure 
connectivity, data 
management and digital 
workplace

400 strong team in the UK and 
a small operation in the USA

93% recurring revenue and 
strong cash generation

13 UK data centres connected 
with 2500km private network 
infrastructure, and 25 global 
points of presence

Two decades of experience 
delivering 24/7 managed 
services to organisations 
headquartered in the UK

Proactive M&A strategy with 
21 acquisitions in the past 12 
years

Listed on the AIM market of 
the London Stock Exchange

7

iomart Group plc Annual Report and Financial Statements 2022Strategic Report – Chief Executive Officer’s Report 

Chief Executive
Officer's Report

Introduction

I am encouraged by the progress we have made during the year and pleased to be reporting financial results in line with 
current market expectations, delivering revenue of £103.0m (2021: £111.9m), adjusted EBITDA(1) of £38.0m (2021: £41.4m) 
adjusted profit before tax(2) of £17.1m (2021: £19.6m) and profit before tax of £12.2m (2021: £12.5m). We continue to 
benefit from the highly recurring nature of our business model, with 93% of revenue in the year recurring and remain 
strongly cash-generative.

The 8% year on year reduction in revenue reflects lower non-recurring revenue and consultancy sales, along with the 
impact of lower customer renewals we experienced in the first half of the year which have subsequently returned to normal 
levels. Our profitability metrics have remained stable with adjusted EBITDA margins at 36.9% (2021: 37.0%) and adjusted 
profit before tax at 16.6% (2021: 17.5%) of group revenue meaning the absolute reductions simply follow the revenue profile 
in the year. The net debt position of the Group at the end of the year was £41.3m (2021: £54.6m) being a reduction of 
£13.3m following strong cash generation in the year, including a 100% EBITDA to operating cash flow conversion ratio.

Our team has been very focused on the execution of our strategic plan achieving all the key objectives outlined at the 
start of the year. We have launched a number of new solutions, entered into an exciting alliance to accelerate our managed 
cyber security offering, reshaped the commercial team, and invested in our customer service tools, resources and people.

The successful refinancing of our revolving bank facility in December 2021 with four new banks underpins our five-year 
plan and M&A ambitions, and this ongoing support from top tier global financial institutions is a clear endorsement of our 
strategy.

After more than six years of first class commitment and service, the latter four years as Chairman, Ian Steele has decided 
not to stand for re-election at our forthcoming Annual General Meeting. Both personally and on behalf of everyone 
connected with the Group, I want to thank him for his valuable contribution to the development of iomart over the years.

With an expanded offering and strengthened team, as well as an established reputation within the UK’s cloud computing 
market place, we have a strong position from which to return to a growth phase of the business.

Strategy

At the start of the year we announced our vision to position iomart for the next phase of its growth as a recognised leading 
secure hybrid cloud business. We were bold by stating our aspiration to become a £200m revenue business within five 
years. Underpinning this was a roadmap with a focus on three main activities:

•	 New services and geographies - focused on four new service areas – hybrid cloud, security, the future digital 

workplace and connectivity;

•	 Complementary acquisitions - to expand the customer base and to acquire new skillsets; and

•	

Protect and expand the existing base of run rate revenue and EBITDA which is underpinned by our existing core 
private cloud infrastructure and services.

We have made good progress on all aspects of our strategic growth plan and start the second year of this plan in an 
improved position as noted in each of the areas detailed below.

Team and brand

We started the year with a focus on brand development, new product launches and restructuring the organisation to create 
a “one iomart” team. Our new strapline “welcome to straightforward” encapsulates our mission to deliver a customer-
focused service which makes the complicated world of secure hybrid cloud simple for our customers, gives them peace of 
mind, and allows them to focus on what’s important to them.

Around “one iomart” we have included updates to our benefits package, formalised flexible working options and delivered 
a number of wellbeing, leadership, technical and management training programmes across the business and established 
a People Forum.

8

iomart Group plc Annual Report and Financial Statements 2022Strategic Report – Chief Executive Officer’s Report 

Strategy (continued)

New services and partnerships

We have established a new product team and have redefined and launched a number of new solution initiatives. These are 
targeted at both new customers and upselling and cross-selling to our existing customers. They include specific campaigns 
around the growth areas of Digital Workplace, Secure Connectivity and Managed Microsoft Azure. Pipelines are being 
developed from each of these campaigns and we are confident our refined approach will give a greater success rate. 
Further product releases will be made over the coming year.

During the year we were delighted to secure our first six figure annual recurring revenue customer for Managed Microsoft 
Azure following our successful sales campaign. The customer’s IT workload will be deployed on Azure infrastructure on 
a managed basis over the next 4 years. A well-qualified pipeline of additional sales opportunities is building. We are now 
working closely with Microsoft and anticipate this relationship will continue to strengthen.

In March 2022 we announced a new security partnership with cyber security specialists, e2e-assure, to deliver proactive 
24/7 security operations centre services. The move into the security market has been a long-standing ambition of iomart 
and is a key part of the growth strategy. This partnership enables us to enter the market in an appropriate manner.

These new initiatives complement and enhance our well established Private Cloud infrastructure, 24/7 service capability 
and deep expertise which remains at the heart of our Hybrid offering.

Commercial

We have strengthened our commercial leadership with the appointment of our new Chief Commercial Officer, in February 
2022, who brings a fresh perspective and experience to drive our organic growth. We continue to believe that our existing 
large customer base represents a fertile sales ground for the Group and the widening of our solutions offering increases 
our relevance to a wider pool of new customers.

M&A

We plan to use selective M&A to augment our organic growth. As well as acquiring new customer bases operating in 
recurring revenue business models we also plan to strengthen our technology, solution offerings  and route to market 
capabilities. We remain active in evaluating potential targets but the timing of M&A closure is hard to predict, and we will at 
all times maintain a structured and disciplined approach.

Market

The Covid-19 pandemic has created a challenging business environment but we have again proven during the last year a 
robustness to our business model and our team’s adaptability. Covid-19 has seen the acceleration in the adoption of digital 
transformation and remote working, both of which are likely to enhance long-term drivers to the cloud but short-term we 
have seen a lack of larger-scale IT projects. It appears clear that the UK economy will experience some negative factors in 
the short-term, from intensifying inflationary pressures, supply chain challenges combined with geo-political uncertainties. 
While iomart will not be completely immune to this economic backdrop, the requirement for organisations to be supported 
with their hybrid cloud challenges will continue to grow for the foreseeable future.

The concept of “Cloud” computing is now globally recognised. The “public cloud” giants such as Amazon, Microsoft and 
Google have vastly contributed to this general awareness and consequently, as is well documented, have seen high growth 
globally as many organisations look for Cloud infrastructure and capabilities. The reality of the situation is that a vast 
majority of the world’s IT infrastructure is complex and untidy in nature which means hybrid cloud models will remain a key 
market feature for many use cases. Even if businesses want to use Public Cloud infrastructure fully, many lack the detailed 
know-how, skills and resources required to manage all the elements. iomart is well positioned to meet this demand given 
our long established capability in designing and running private clouds and supporting on-premise solutions along with our 
plans to continue to complement this with skills and capabilities for public cloud provisioning and management.

With the insatiable growth in data requirements from across all industries, the demand for the three core building blocks 
of compute power, storage and connectivity continues to expand. Organisations are increasingly outsourcing these 
requirements to experts, who can help them navigate a constantly evolving and complex technical landscape, providing 
high levels of reliability, customer support, flexibility and technical knowledge. These requirements increasingly come with 
greater security and compliance needs.

No two organisations are the same, and therefore the cloud solution mix in the future will be unique and reflect the needs 
of an organisation at that time, especially for those organisations that are running established applications that are not 
public cloud compatible. Many customers are looking for a single point of accountability for all their cloud needs and iomart 
is well positioned to provide this service going forward, particularly for medium to large enterprises.

9

iomart Group plc Annual Report and Financial Statements 2022Strategic Report – Chief Executive Officer’s Report 

Strategic Report – Chief Executive Officer’s Report 

Commitment to ESG and sustainability

iomart believes that integrating environmental, social and governance (“ESG”) considerations across our business enables 
us to accelerate our customers’ success whilst looking after the environment and society. During the year, we partnered 
with Schneider Electric to establish carbon reduction targets and identify ways to reduce further our overall emissions as 
we work towards achieving carbon neutrality. This concluded with an alignment with the UK Government targets and a 
commitment to achieve Net Zero by 2050, and earlier, if possible.

We also made progress in other areas of ESG, which will enable us to better protect stakeholder interests and strengthen 
our business resilience.

Environmental

•	

•	

•	

Social

•	

•	

•	

Purchased Renewable Energy Guarantees of Origin (“REGO”) certified renewable electricity across our UK data 
centre estate which reduces significantly our carbon emissions

Improved our data centres efficiency by replacing older equipment with modern technology

Installed Katrick Technologies’ heat removal system’ at our Glasgow data centre, with initial results showing a 
potential for up to 50% reduction in electrical power consumption

Revamped our brand values, with “People First” at the core

Enhanced our employee benefits package

Partnered with local charities that align with our brand focus and employees’ interests, such as SmartSTEMs and 
Scotland’s Empowering Women to Lead Digital Transformation leadership program

•	 Hosted Volunteer Days to serve the Glasgow and Manchester communities to deliver food and prep meals

•	

•	

Roll-out of Leadership Programme across the Group

Implemented a “People Forum” of cross group staff representatives, a first for the Group

Governance

•	 Added a fourth Non-Executive Director to the Board to support our growth strategy

•	

Engaged an external third party to lead an outsourced internal audit function

Operational Review

While all of our activities involve the provision of services from common infrastructure, we are organised into two operating 
segments, Cloud Services (£91.2m revenue) and Easyspace (£11.8m revenue).

Cloud Services

Within our Cloud Services division, we have three core offerings, recognising the differing complexity of the solutions 
designed and the level of ongoing managed services we provide being: iomart cloud managed services, self-managed 
infrastructure and non-recurring revenue. This means we are able to supply products and services across the full cloud 
spectrum and to do so using shared resources and common platforms across the Group.

iomart cloud managed services: £55.7m revenue (2021: £57.9m): provides fully managed, complex bespoke designs, 
resulting in resilient solutions involving various infrastructures. This has a wide range of offering across the full cloud 
spectrum from simpler colocation data centre services to a full 24/7 managed service complemented by all of our offering 
around back-up and disaster recovery. Over the long-term we anticipate this will be the highest growth area for iomart, 
supported by the market drivers described above. This is the part of the business on which new product service launches 
are focused because we believe “IT as a service” is what organisations are looking for to support their business objectives 
and that we are well placed to offer.

•	

Self-managed infrastructure: £28.4m revenue (2021: £30.3m): provides dedicated, physical, self-service servers 
to customers. We deliver many thousands of physical servers for our customers using highly automated systems 
and processes which we continue to develop and improve. Over the last three years we have seen reduction 
in revenues within this area especially from a long tail of smaller customers many of whom were within legacy 
brands. We will continue to allocate resources to ensure we provide this customer base with resilient, cost 
effective and increasingly automated solutions.

10

iomart Group plc Annual Report and Financial Statements 2022Strategic Report – Chief Executive Officer’s Report 

Cloud Services (continued)

•	 Non-recurring revenue: £7.1m (2021: £11.7m): relates primarily to on premise equipment and software reselling 
via our Cristie Data brand, plus consultancy projects. By their nature this activity is lower margin but we believe 
it to be relevant to our ability to offer support to our existing customer base and new customer wins. It is often 
these non-recurring activities that provide an interesting initial introduction to the wider iomart Group and evolve 
customers into a higher level of recurring services.

During the year ended 31 March 2022, Cloud Services revenues decreased by £8.7m (9%) to £91.2m (2021: £99.9m).

A fall in non-recurring activities accounted for a £4.6m drop in non-recurring revenue from lower equipment reselling which, 
coupled with a large scale consultancy project coming to an end which had contributed £1.3m of revenue in the prior year, 
had a disproportionate impact. However, we are pleased to report that we have commenced the new financial year with an 
increased order book and a sales team back at full strength.
Recurring revenue(3) reduced by £4.2m in the financial year, split equally between our core cloud managed services areas 
and self-managed infrastructure revenues, largely as a result of lower levels of renewals than usual at the start of the year 
as a result of, corporate ownership changes, lack of breadth in public cloud solutions and customer service. Renewals 
rates have subsequently returned to normal levels and we are confident the investments we have made into our customer 
support processes and the broadening of our solutions offering in the year will continue to bring positive results in this 
regard.

Cloud Services EBITDA (before share based payments, acquisition costs and central group overheads) was £36.6m being 
40.2% of cloud services revenue (2021: £40.5m (40.5% of cloud services revenue)). The underlying profitability has been 
reasonably stable in the year with the reduction in absolute EBITDA reflecting the revenue trend in the year.

Easyspace

The global domain name and mass market hosting sector continues to grow, supported by the increasing importance of 
an internet presence and ecommerce for all areas of the economy, including the small and micro business community 
represented within our Easyspace division. This sector is increasingly dominated by a smaller number of large global 
operators and we recognised a long time ago that the marketing spends required to compete for new business in this 
specific area was not the best use of iomart’s resources. The Easyspace segment has performed well during the year, 
delivering revenues and EBITDA (before share based payments, acquisition costs and central group overheads) of £11.8m 
(2021: £11.9m) and £5.7m (2021: £5.3m), respectively.

Infrastructure investment and energy pricing

Our  UK  owned  infrastructure  is  an  important  part  of  the  delivery  of  our  recurring  revenue  services,  an  important 
differentiator in the market and allows more of the value add to be retained by iomart. We have a well maintained data 
centre estate as this is core to ensuring a resilient service.

In  the  year  we  concluded  investments  in  a  number  of  projects  that  overlapped  the  prior  year  end,  including  the 
replacement of the cooling system in our second largest data centre in London, and investment into next generation core 
routing technology which provides 100GB capacity on our network, with the ability to scale to 400GB. In the year the 
only other larger project initiated was the upgrade to our uninterruptible power systems (“UPS”) in our core sites, which 
will be steadily rolled out over the next two years as part of our standard infrastructure spend, plus the electrical system 
upgrade in our London site. Given some of the lower revenue trends experienced we have also seen a lower level of 
spend in servers and storage systems linked to customer projects. In combination these factors have resulted in an overall 
equipment CAPEX spend at a lower level: £9.5m versus £15.2m in prior year.

We are proactively managing the inflation in energy prices. Although the current volatility of the energy markets may cause 
us to have to absorb some of the price fluctuations through the year, the core of our existing customer agreements, to 
varying degrees allow us to increase pricing, and some of this has already been invoked. In addition, any new business, 
contract renewals or shorter-term arrangements will be price adjusted at the appropriate time. We have various options 
to put in place hedging type arrangements within our electricity procurement to provide some certainty for our customers 
and our own planning.

Current trading and outlook

The first two months of the new financial year has seen financial results in line with internal expectations, consistent with 
our high recurring revenue business model which gives good visibility.

The focus for the coming year is the continued development of our sales pipeline, timely conversion of the opportunities 
created by new solution launches and the cyber security partnership, improvements made in our customer services, and 
our refreshed commercial leadership team.

11

iomart Group plc Annual Report and Financial Statements 2022Strategic Report – Chief Executive Officer’s Report 

Strategic Report – Chief Executive Officer’s Report 

Current trading and outlook (continued)

We are mindful that the wider business environment continues to be challenging. As iomart has shown in the past, 
during periods of uncertainty, we have a robust business model and strong financial position to manage such short-term 
pressures. This is especially the case as the market for cloud computing solutions continue to offer long-term growth and 
our strategic actions taken, together with our M&A plans, puts us in a stronger position to benefit from this over the coming 
year and beyond.

Reece Donovan
Chief Executive Officer
14 June 2022

Definition of alternative performance measures:

1 Throughout these financial statements adjusted EBITDA (disclosed in the consolidated statement of comprehensive income) is earnings before interest, tax, depreciation and 

amortisation (EBITDA) before share-based payment charges, acquisition costs and gain on the revaluation of contingent consideration. Throughout these financial statements 

acquisition costs are defined as acquisition related costs and non-recurring acquisition integration costs.

2 Throughout these financial statements adjusted profit before tax (disclosed on page 16) is profit before tax, amortisation charges on acquired intangible assets, share-based payment 

charges, acquisition costs, accelerated write off of arrangement fee on bank facility and gain on revaluation of contingent consideration

3 Recurring revenue is the revenue that repeats either under long-term contractual arrangement or on a rolling basis by predictable customer habit. % of recurring revenue is defined 
as Recurring Revenue (as disclosed in note 3) / Revenue (as disclosed in the consolidated statement of comprehensive income)

12

iomart Group plc Annual Report and Financial Statements 2022Shepherds Bush Housing Group

Customer Spotlight

With  an  extremely  tight  timeline  for  cloud  migration,  Shepherds  Bush  Housing 
Group had a range of challenges to overcome during the course of their digital 
transformation.  From  tender  to  implementation,  iomart  was  able  to  display  a 
simple and straightforward approach that ensured Head of Project Management 
& Technology, Jatinder Grewall, could focus on the important day-to-day running 
of the organisation. 

Shepherds Bush provide housing for those most in need. They have 5,000 homes, 
throughout  nine  boroughs  in  west  London,  supporting  people  from  all  walks  of 
life  with  a  diverse  range  of  needs.  Their  aim  is  to  provide  their  customers  with 
accommodation they’re proud to call home.  

Because  their  day-to-day  work  is  critical,  we  wanted  to  make  sure  their  cloud 
migration just worked. So they could continue to provide housing and support to 
their customers uninterrupted.  

“The feeling we got from the first session we had with iomart was that they 
were a very ‘can do’ company.”

“When  speaking  to  other  companies  they  all  spoke  in  very  general  terms, 
nothing specific. It all sounds good but it was difficult to understand exactly 
what  they  were  trying  to  sell  us.  With  iomart  though  it  was  all  very  clear, 
concise and to the point.” 

Despite  what  Jatinder  described  as  an  “aggressive  timeline”,  iomart  delivered 
exactly what they said they’d deliver, exactly when they said they’d deliver it. 

“We set an aggressive timeline for migration and we wanted everything done 
in a fairly short period. We expected iomart to come back to say they couldn’t 
do it but they didn’t. They put the resources in place to get the job done to our 
timelines. There weren’t really any issues with the migration and it caused us 
far fewer headaches internally than we had expected.”

“The  delivery  was  spot  on  and  I  don’t  think  I  could  have  asked  for  anything 
more.” 

13

Strategic Report – Chief Financial Officer’s Report 

Chief Financial
Officer's Report

Financial Review

Key Performance Indicators	

Revenue

% of recurring revenue 1

Gross profit % 2

Adjusted EBITDA 3

Adjusted EBITDA margin % 4

Adjusted profit before tax 5

Adjusted profit before tax margin % 6

Profit before tax 

Profit before tax margin % 7

Basic earnings per share 

Adjusted earnings per share (diluted) 8

Cash flow from operations / Adjusted EBITDA % 9

Net debt / Adjusted EBITDA leverage ratio 10  

See page 19 for definition of alternative performance measures

Revenue

2022 

2021

£103.0m

£111.9m

93%

59.5%

£38.0m

36.9%

£17.1m

16.6%

£12.2m

11.8%

8.6p

12.0p

100%

1.1

90%

60.5%

£41.4m

37.0%

£19.6m

17.5%

£12.5m

11.1%

9.3p

14.4p

106%

1.3

Overall revenue from our operations reduced by 8% to £103.0m (2021: £111.9m). We saw a greater share of recurring 
revenue at 93% (2021: 90%) compared to prior years as non-recurring activity levels reduced by a disproportionate level. 
We remain focussed on retaining our recurring revenue business model with the combination of multi-year contracts and 
payments in advance providing us with good revenue visibility.

Cloud Services

The following is the disaggregation of Cloud Services revenues of £91.2m (2021: £99.9m):

Disaggregation of Cloud Services revenue 

Cloud managed services 

Self-managed infrastructure

Non-recurring revenue 

2022

£’000

55,745

28,363

           7,128

2021

£’000

57,961

30,311

11,672

91,236

99,944

14

iomart Group plc Annual Report and Financial Statements 2022 
Strategic Report – Chief Financial Officer’s Report 

Cloud Services (continued)

Cloud managed services (recurring revenue)

The main driver for the £2.2m (4%) lower revenue experienced in the year was a lower level of customer renewals, primarily 
in the first half. We saw an improvement in the renewals in the second half of the year but by then the cumulative revenue 
impact had heavily influenced the full year result. This does however ensure a more normalised renewal level as we start 
our new financial year and a more solid revenue base as we await the layering on from forecasted higher order bookings 
from pipeline opportunities generated by additional product launch already underway and the refreshed commercial team.

Self-managed infrastructure (recurring revenue)

In the year the self-managed infrastructure revenue reduction was £1.9m (6%), largely attributable to a reduction in number 
of our long tail of smaller customers. While still a reduction in organic revenue, the pace has slowed from the previous two 
years which is somewhat encouraging especially given this area of the business typically has above average profitability.

Non-recurring revenue

Of the lower revenue contribution in this year £1.8m comes from lower consultancy income, including the impact of one 
large consultancy project which came to an end in December 2020 and was not repeated. In addition, £2.7m can be 
attributed to lower one-off hardware and software reselling. This area of our activity continued to see slower decision 
making on larger hardware refresh projects than normal, longer lead times for equipment components, and also to some 
degree we were impacted by reduced sales heads in the Cristie Data sales force at the start of the year which only 
returned to full strength in the second half. Some of these factors are timing related and we start the new financial year 
with a non-recurring order book £0.7m higher than last year.

Easyspace

Our Easyspace segment has performed well over the year with revenues reducing by only £0.1m to £11.8m (2021: £11.9m). 
The domain name and web hosting business is an area in which we do not invest heavily but it was pleasing to see a solid 
performance with high level of renewals from our base of 65,000 customers. The activity remains highly profitable and 
cash generative.

Business model

Our business model in both segments generally involves the provision of cloud and managed hosting services from our 
data centres, delivering the computing power, storage, and network capability our customers require for the operation of 
their own businesses. We have invested in an estate of data centres, an extensive fibre network and for each customer the 
servers, routers, firewalls and other assets that are necessary to create the IT infrastructure they require. These resources, 
along with the associated staff, are shared across most of our revenue streams. Customers pay us for the provision of that 
infrastructure, with the potential to add 3rd party technology and various degrees of a managed services wrapper.

Larger customers tend to have multi-year contracts for complex cloud solutions, which are invoiced and paid on a monthly 
basis. Many of our smaller customers pay in advance for the provision of services which results in a substantial sum of 
deferred revenue, which is then recognised over the period of the service provision. A significant proportion of our reve-
nue is therefore recurring and the combination of multi-year contracts and payment in advance provides us with strong 
revenue visibility.

Gross Profit

Gross profit in the year, which is calculated by deducting from revenue variable cost of sales such as power, software 
licences, connectivity charges, domain costs, public cloud costs, sales commission, the relatively fixed costs of operating 
our data centres plus, for non-recurring revenue, the cost of hardware and software sold, reduced by £6.3m to £61.3m 
(2021: £67.6m). In percentage terms, gross margin2 was broadly stable at 59.5% (2021: 60.5%), however, the movement in 
the year is a combination of a reduction in on-premise hardware and software solution sales which are typically lower gross 
margin given the inclusion of the reselling element of their solutions, offset by initial lower contribution levels on some of 
the new business won compared to margins from some of the self-managed infrastructure only deal of earlier years.

We have not seen any significant individual price change in any of the components of the purchased cost base in the last 
12 months, although as more complex solutions are designed for customers we generally see more bought in recurring 
costs being introduced to our cost of sales including consumption of public cloud resources.

Adjusted EBITDA3

The Group’s adjusted EBITDA reduced by 8% to £38.0m (2021: £41.4m) which in adjusted EBITDA margin4 terms translates 
to 36.9% (2021: 37.0%). The administration expense (before depreciation, amortisation, share based payment charges and 
acquisition cost) of £23.3m is £2.9m lower than the previous year comparative. An element of this reflects the secured 
synergy savings achieved from the two bolt on acquisitions in February and March 2020 and some relates to the specific 
timings of staff adjustments in our team as, like the wider sector, we saw a period of higher staff attrition and recruitment 
activity in the first half of the year.

15

iomart Group plc Annual Report and Financial Statements 2022Strategic Report – Chief Financial Officer’s Report 

Strategic Report – Chief Financial Officer’s Report 

Adjusted EBITDA (continued)

The Cloud Services segment saw a 9% reduction in adjusted EBITDA to £36.6m (2021: £40.5m). In percentage terms the 
Cloud Services margin decreased slightly to 40.2% (2021: 40.5%). The Easyspace segment’s adjusted EBITDA was £5.7m 
(2021: £5.3m) reflecting the stable revenue performance in the year with the increase in profitability reflecting the specific 
bundle of packages sold to hosting customers. In percentage terms the adjusted EBITDA margin increased to 48.2% (2021: 
44.8%).

Group overheads remained stable at £4.3m (2021: £4.4m). These are costs which are not allocated to segments, including 
the cost of the Board, the running costs of the headquarters in Glasgow, Group marketing, human resource, finance and 
design functions and legal and professional fees for the year.

Adjusted profit before tax5

The depreciation charge of £16.3m (2021: £16.9m) has reduced by £0.6m in the year but as a percentage of recurring 
revenue is 17.0% which is broadly consistent with prior year of 16.8%.

The charge for amortisation of intangibles, excluding amortisation of intangible assets resulting from acquisitions 
(“amortisation of acquired intangible assets”), of £2.6m (2021: £2.9m) has dropped slightly year on year.

Finance costs (including accelerated write off of arrangements fee on bank facility) of £2.1m (2021: £2.0m), has been 
stable. This includes 4 months from the new revolving loan facility which has a slightly higher bank margin but overall small 
savings was achieved because of the lower overall debt levels. Our revolving credit facility has a borrowing cost at the 
Group’s current leverage levels of 180 basis points over SONIA.

After deducting the charges for depreciation, amortisation (excluding the charges for the amortisation of acquired 
intangible assets) and finance costs from the adjusted EBITDA, the Group’s adjusted profit before tax reduced to £17.1m 
(2021: £19.6m), representing an adjusted profit before tax margin6 of 16.6% (2021: 17.5%).

Profit before tax

The measure of adjusted profit before tax is an alternative profit measure which is commonly used to analyse the 
performance of companies particularly where M&A activity forms a significant part of their activities.

A reconciliation of adjusted profit before tax to reported profit before tax is shown below:

Reconciliation of adjusted profit before tax to profit before tax

Adjusted profit before tax5

Less: Amortisation of acquired intangible assets

Less: Acquisition costs

Less: Share-based payments

Less: Accelerated write off of arrangement fee on bank facility

Add: Gain on revaluation of contingent consideration

2022

£’000

17,109

(4,044)

(315)

(480)

(102)

-

2021

£’000

19,628

(5,457)

(493)

(1,247)

-

33

Profit before tax

12,168

12,464

The adjusting items are: charges for the amortisation of acquired intangible assets of £4.0m (2021 £5.5m) with the 
reduction being from expiry of the amortisation charge on earlier acquisitions; acquisition costs of £0.3m (2021: £0.5m) 
and share-based payment charges of £0.5m (2021: £1.2m) with the reduction due to options lapsed in the period and the 
lower closing share price.

In addition, in the current year the successful refinancing required £0.1m of previously deferred arrangement fees to be 
written off early. During the year to 31 March 2021 there was a very small gain on contingent consideration for previous 
acquisitions.

After deducting these items from the adjusted profit before tax, the reported profit before tax was fairly stable at £12.2m 
(2021: £12.5m). In percentage terms the profit before tax margin7 was an increase to 11.8% (2021: 11.1%) fully driven by the 
continued reduction in the amortisation of acquired intangible assets and lower share based payment charge, offsetting 
fully the impact of the lower trading result in the year.

16

iomart Group plc Annual Report and Financial Statements 2022 
Strategic Report – Chief Financial Officer’s Report 

Taxation

The tax charge for the year is £2.8m (2021:  £2.3m). The tax charge for the year is made up of a corporation tax charge of 
£1.1m (2021: £3.5m) with a deferred tax charge of £1.7m (2021: £1.2m credit). The effective rate of tax for the year is 22.8% 
(2021: 18.1%). The future increase to a 25% UK corporation tax rate has been reflected, for this first time, on the deferred 
tax balances. In prior year the change in tax rate was not substantively enacted meaning the deferred tax balances were 
calculated with a 19% rate. The increase in the effective tax rate in the year to above the current UK headline corporation 
tax rate is a function of the greater impact from the tax accounting on share based payments offset partially by the positive 
effect of the higher “super deduction” available for capital investments. Given iomart is very much a UK business then 
the UK headline corporate tax is still considered a reasonable recurring effective tax rate for underlying profits. Further 
explanation of the tax charge for the year is given in note 9.

Profit for the year

After deducting the tax charge for the year from the profit before tax the Group has recorded a profit for the year from 
total operations of £9.4m (2021: £10.2m).

Earnings per share

The calculation of both adjusted earnings per share and basic earnings per share is included at note 11.

Basic earnings per share from continuing operations was 8.6p (2021: 9.3p), a reduction of 7.5%.

Adjusted diluted earnings per share8, based on profit for the year attributed to ordinary shareholders before amortisation 
charges  of  acquired  intangible  assets,  acquisition  costs,  share-based  payment  charges,  accelerated  write  off  of 
arrangement fee on bank facility, the gain on the revaluation of contingent consideration, and the tax effect of these items 
was 12.0p (2021: 14.4p), a reduction of 16.7%.

The measure of adjusted diluted earnings per share as described above is a non-statutory measure which is commonly 
used to analyse the performance of companies particularly where M&A activity forms a significant part of their activities.

Dividends

Our dividend policy, which has been in place for several years now, is based on the profitability of the business in the 
period measured with reference to the adjusted diluted earnings per share we deliver in a financial year. For the last 
few years we have been paying dividends at the maximum level allowed by our stated policy. The current policy is a 
maximum pay-out policy of 50% of adjusted diluted earnings per share. The Directors are proposing a final dividend of 
3.60p (2021:4.50p) which is at maximum level set by the dividend policy which we believe is fully appropriate given the 
recurring revenue nature of the Group, the level of operating cash which we deliver, the low level of indebtedness within 
the Group and the fact we have not utilised any of the government furlough schemes. As a result, along with the interim 
dividend of 2.42p (2021: 2.60p), which was paid in January 2022, the total dividend for the year is 6.02p (2021: 7.10p), a 
reduction reflecting the movement in the adjusted diluted earnings per share.

Cash flow and net debt

Net	cash	flows	from	operating	activities

The Group continued to generate high levels of operating cash over the year. Cash flow from operations was £37.9m (2021: 
£43.7m) which represents a 100% conversion9 of adjusted EBITDA (2021: 106%). The higher headline conversion ratio in 
prior year was augmented by a £2.3m cash deposit returned by our landlord as part of the negotiation of the extension of 
the London data centre lease. Normalising for this item takes the EBITDA conversion to cash ratio to 100% in the prior year.

Cash payments for corporation taxation in the year fell to £2.5m (2021: £3.6m), resulting in net cash flow from operating 
activities in the year of £35.4m (2021: £40.1m).

17

iomart Group plc Annual Report and Financial Statements 2022Strategic Report – Chief Financial Officer’s Report 

Strategic Report – Chief Financial Officer’s Report 

Cash	flow	from	investing	activities

Our strategy is to continue to reinvest some of our strong operating cash flow we generate back into the business both 
in the form of internal investments into our UK infrastructure but also in the continuation of our disciplined acquisition 
strategy. The Group invested a total of £10.2m (2021: £19.2m) during the year. This was a relatively low level as there was 
no M&A type payments and generally our CAPEX was lower reflecting some of the activity levels.

The Group continues to invest in property, plant and equipment through expenditure on data centres and on equipment 
required to provide managed services to both its existing and new customers. As a result, the Group spent £9.5m (2021: 
£15.2m) on assets, net of related lease drawdowns, trade creditor movements and non-cash reinstatement provisions. 
Most  of  the  expenditure  in  the  year  was  on  operational  items  such  as  servers  and  storage  to  support  customer 
deployments. Project type capital expenditure on the infrastructure was at a similar level to last year at around £4.0m. This 
included the final payments associated with the investment in the London data centre chiller replacement and the initial 
works on the electrical systems at the same site.

Expenditure was also incurred on development costs of £1.4m (2021: £1.3m) and on intangible assets of £0.1m (2021: 
£0.6m). We sold our Leeds office during the year which created £0.7m of sales proceeds (2021: £nil).

We made no acquisitions in the last year and had no M&A related payment. In prior year we incurred £2.4m of expenditure 
in respect of contingent consideration due on previous year acquisitions. As we have outlined in our strategy we do expect 
M&A activity will continue to support and accelerate our organic growth ambitions over the coming five years.

Cash	flow	from	financing	activities

In the prior year loan drawdowns of £1.2m were made from the revolving credit facility to fund the payment of contingent 
consideration due on acquisitions. In the current year there was no such loan drawdowns other than the	initial drawdown 
on our new bank facility to repay the Bank of Scotland revolving loan which was refinanced (see below).

Bank loan repayments of £18.8m (2021: £1.2m) were made in the year reducing significantly the closing drawn bank loan 
to £34.0m (2021: £52.8m). Cash received in the year from issue of shares was only £4k (2021: £0.4m). We also made 
dividend payments of £7.6m (2021: £7.1m); paid finance costs of £2.1m (2021: £1.1m) which included £1.0m of arrangement 
and professional fees associated with the new bank facility and made lease repayments of £4.4.m (2021: £5.4m).

Net	cash	flow

As a consequence of the above component elements and especially our high bank loan repayment in the year, our overall 
cash position was an outflow of £7.7m (2021: £7.5m inflow) which resulted in cash and cash equivalent balances at the end 
of the year of £15.3m (2021: £23.0m).

Net	Debt

The net debt position of the Group at the end of the year was £41.3m (2021: £54.6m) as shown below. The net debt po-
sition represents a multiple of 1.1 times10 our adjusted EBITDA (2021: 1.3 times) which we believe is a comfortable level of 
debt to carry given the recurring revenue business model and strong cash generation in the business.

Bank revolver loan

Lease liabilities

Less: cash and cash equivalents

Net Debt

2022

£’000

34,000

22,623

(15,332)

41,291

2021

£’000

52,791

24,867

(23,038)

54,620

18

iomart Group plc Annual Report and Financial Statements 2022 
Strategic Report – Chief Financial Officer’s Report 

Net	Debt	(continued)

On 2 December 2021, we successfully refinanced and increased the Group’s existing single bank Revolving Credit Facility 
of £80m that was due to mature on 30 September 2022. The new £100m Revolving Credit Facility (“RCF”) was provided by 
a new four bank group consisting of HSBC, Royal Bank of Scotland, Bank of Ireland and Clydesdale Bank.

The new facility has an initial maturity date of 30 June 2025, with a 12-month extension option and benefits from a 
£50m Accordion Facility. The RCF has a borrowing cost at the Group’s current leverage levels of 180 basis points over 
SONIA, compared to 150 basis points over LIBOR on the prior facility. An arrangement fee was paid upfront in addition to 
a commitment fee on the undrawn portion of the new RCF on equivalent terms to the previous facility. The RCF and the 
Accordion Facility (if exercised) provide the Group with additional liquidity which will be used for general business purposes 
and to fund investments, in accordance with the Group’s five-year strategic plan.

The decrease in the lease liability to £22.6m (2021: £24.9m) reflected expected payments on property arrangements and 
that there were no material revisions to existing leases.

Exposure to credit and liquidity risks

Disclosures relating to our exposure to credit and liquidity risks are outlined in note 28.

Financial position

The strength of our business model, with high recurring revenue, low customer concentration across wide sectors and 
a positive cash cycle is well established and creates a very strong financial position. The Group continues to generate 
substantial amounts of operating cash. The generation of that cash flow, together with the committed bank loan facility 
for acquisitions, capital expenditure and general business purposes, means that the Group has the liquidity it requires to 
continue its growth through both organic and acquisitive means.

Scott Cunningham

Chief Financial Officer

14 June 2022

Definition of alternative performance measures:

1 Recurring revenue is the revenue that repeats either under long-term contractual arrangement or on a rolling basis by predictable customer habit. % of recurring revenue is defined as 
Recurring Revenue (as disclosed in note 3) / Revenue (as disclosed in the consolidated statement of comprehensive income)
2 Gross profit margin % is defined as Gross Profit / Revenue as a % (both as disclosed in the consolidated statement of comprehensive income)
3 Adjusted EBITDA (as disclosed in the consolidated statement of comprehensive income) is earnings before interest, tax, depreciation and amortisation (EBITDA) before share-based 
payment charges, acquisition costs and gain on the revaluation of contingent consideration. Throughout these financial statements acquisition costs are defined as acquisition related 
costs and non-recurring acquisition integration costs.

4 Adjusted EBITDA margin % is defined as adjusted EBITDA (as disclosed in the consolidated statement of comprehensive income) / Revenue (as disclosed in the consolidated statement 
of comprehensive income) as a %

5 Adjusted profit before tax (as disclosed on page 16) is profit before tax, amortisation charges on acquired intangible assets, share-based payment charges, acquisition costs, 
accelerated write off of arrangements fee on bank facility and gain on revaluation of contingent consideration.

6 Adjusted profit before tax margin % is defined as adjusted profit before tax (as disclosed on page 16) / Revenue (as disclosed in the consolidated statement of comprehensive income) 
as a %

7 Profit before tax margin % is defined as Profit before Tax / Revenue (both as disclosed in the consolidated statement of comprehensive income) as a %
8 Adjusted diluted earnings per share is earnings before amortisation charges on acquired intangible assets, share-based payment charges, acquisition costs, accelerated write off of 
arrangement fee on bank facility and gain on revaluation of contingent consideration and the tax impact of adjusted items /weighted average number of ordinary shares – diluted (as 
disclosed in note 11)

9 Cash flow from operations / Adjusted EBITDA % is defined as cash flow from operations (as disclosed in the consolidated statement of cash flows) / Adjusted EBITDA (as defined on 
page 12) as a %

10 Net debt / Adjusted EBIDTA level ratio is defined as Net Debt (as disclosed on page 18) / Adjusted EBITDA (as disclosed in the consolidated statement of comprehensive income)

19

iomart Group plc Annual Report and Financial Statements 2022Strategic Report – Chief Financial Officer’s Report 

Strategic Report – Principal Risks And Uncertainties

The Board of Directors, who are responsible for the Group’s system of risk management and internal controls, have 
established systems to ensure that an appropriate level of oversight and control is provided to manage principal risks 
and uncertainties identified that could have a material impact on the Group’s performance. The Group’s systems of risk 
management and internal controls, which are reviewed for effectiveness by the Audit Committee and the Board, are 
designed to help the Group meet its business objectives by appropriately managing, rather than eliminating, the risks 
relating to those objectives.

Risk management approach

A risk management framework is in place which sets out the ongoing processes for the identification, assessment and 
management of risks, and for their ongoing monitoring and review. Effective risk management is essential to enable us to 
deliver on the Group’s strategy and to achieve our operational objectives.

The risk management framework sets out our approach to risk management which is designed to support our identification 
of risks to the business. Once identified, risks are given a gross score, based on an approved risk scoring matrix, based on 
the Group’s assessment of the likelihood and impact of the risk occurring. Each risk is assessed with a risk response and is 
re-assessed based on the strength of mitigating controls that are in place. This process is documented in our Group risk 
register which is reviewed formally each year by the Audit Committee.

In the current year, the Group has continued to apply its risk management framework and risk assessment process to 
monitor the relevant identified risks to the Group in order to execute and deliver the Group’s strategy. The Executive 
Directors and senior management met to review the Group risk register and risk map during the year to review the 
identified significant risks, the probability of those risks occurring, their potential impact and the plans for managing 
and mitigating each of the identified risks. The Board and Executive team carried out a robust assessment of the 
Group’s emerging risks taking into consideration internal and external insights to identify key emerging risks for further 
consideration, monitoring and action planning. Any emerging risks identified are captured on the Group’s risk register. More 
details on the Group’s control framework is provided in the Corporate Governance report on page 37 - 38 and details of 
financial risks are outlined in note 28.

Risk control assurance

As noted in the Corporate Governance report on page 38, in January 2022, Ernst and Young LLP (“EY) were appointed to 
resource an independent, outsourced internal audit function. EY developed an internal audit plan based on their review of 
our current risk management approach and Group’s risk register and, following discussions with the external auditors, the 
Executive team and senior management, this plan has been approved by the Audit Committee, with the first review being 
performed in the first quarter of the new financial year.

The Group’s internal control and risk management systems are designed to manage rather than eliminate the risk of failure 
to achieve business objectives and can provide only reasonable but not absolute assurance against material misstatement 
or loss.

Principal risks and uncertainties

Through the above process, we have continued to identify similar potential material risks and uncertainties as reported in 
the prior year. While supply chain reliance had been identified in the prior period the unprecedented volatility of energy 
costs has merited this being identified separately. These risks are as follows:

Staff

As with any service organisation iomart is dependent on the skill, experience and commitment of its employees and 
especially a relatively small number of senior staff. The performance of the Group could be adversely affected if the 
required staffing levels are not maintained or senior staff are not retained. The Group seeks to recruit and retain suitably 
skilled and experienced staff by offering a challenging and rewarding work environment. This includes competitive and 
innovative reward packages and a strong commitment to training and development. The Group also has the ability to 
manage and recruit resource across multiple locations which creates, to some degree, flexibility on where we recruit and 
how we deploy our resources.

20

iomart Group plc Annual Report and Financial Statements 2022Strategic Report – Principal Risks And Uncertainties

Data	centre	operation

Any downtime experienced at our data centres would immediately have an impact on our ability to provide customers 
with the level of service they demand. Should the Group be unable to provide the required level of service this could have 
an adverse effect on the Group’s performance through the loss of customers and reputation. Our ongoing investment in 
preventative maintenance and lifecycle replacement programme ensures our data centres continue to operate effectively. 
We also continually look at new innovations and technology within the sector that can help to deliver operational efficiency 
and effectiveness in line with our ISO50001 energy management system, and our obligations within the CRC Energy 
Efficiency Scheme.

Network

The Group provides an essential service to an extensive client base many of whom rely on the provision of that service 
for their major internet presence. The service we provide to customers is dependent on the continued operation of our 
diverse fibre network which connects our data centre estate. Should the network fail, there would be an adverse impact 
on customers and any diminution in the level of service could have serious consequences for customer acquisition and 
retention. The Group has implemented a resilient network throughout its data centre estate with no single points of failure 
to ensure the likelihood of network failure is minimised.

Data	and	Cyber	Security

There has been a sharp rise in recent years in cyber and data related crime. The security of customer, commercial and 
personal data presents both a reputational and financial risk to the Group. Whilst it is a challenge to completely eliminate 
all data and cyber security risks, the Group continues to make substantial investment in physical and data security systems 
and to promote a culture within the organisation which embeds security across all of our operations. iomart continues to 
develop our security portfolio to equip our customers with the means to counter the types of security threats our clients 
face. We are enhancing our internal process improvement, security awareness and training to ensure we provide solutions 
which customers can rely on. The Group also carries specific insurance in relation to cyber related crime. Our contracts and 
associated schedules with customers make it clear where responsibilities lie in relation to the roles and responsibilities of 
each party for the Security of Data and Data Protection in general.

Competition

iomart operates in a competitive and fluid marketplace and while the Directors believe the Group enjoys significant 
strengths and advantages in competing for business, some of the competitors are significantly larger, allowing them to 
offer similar services for lower prices than the Group would be prepared to match, or launching new product offerings 
with significantly enhanced features. Consequently, these competitors could materially adversely impact the scale of the 
Group’s revenues and its profitability. In response to this, we maintain a broad customer base, with currently no single 
customer with more than 2% of our annual revenue. We also mitigate the risk by establishing strong relationships with our 
customers, developing tailor-made and value-creating solutions and delivering excellent service performance while being 
cost competitive in our day to day business. Our development team are continually working towards both enhancing, and 
augmenting, the services we currently offer. Our recently established product board meets regularly to keep abreast of 
new technology which could enhance the Group’s service portfolio.

Key	suppliers

The Group is dependent on certain key suppliers for the continued operation of its business, the most significant of which 
are those for electricity, bandwidth and servers. Were any of these key suppliers to fail in their service provision to the 
Group this could have an adverse effect on the Group’s ability to provide services to its customers. In all cases these 
supplies are obtained from reputable organisations chosen after a thorough selection process. After selection, the Group 
actively seeks to maintain good relationships with the chosen suppliers. The Group also seeks to maintain either several 
sources of supply or, in the case of electricity, alternative sources of power.

21

iomart Group plc Annual Report and Financial Statements 2022Strategic Report – Principal Risks And Uncertainties

Strategic Report – Principal Risks And Uncertainties

Volatility	of	energy	prices

Due to recent unprecedented global events, the wholesale cost of energy has risen sharply and remains volatile. Our UK 
data centres are large consumers of electricity to power servers and provide cooling. Due to recent events our electricity 
costs will materially increase next year. If such costs are not passed onto customers or mitigated this could have an 
impact on profitability. The core of our existing customer agreements, to varying degrees, allow us to promptly increase 
pricing due to increases in energy costs. In addition, any new business, contract renewals or shorter-term arrangements 
also allow pricing to be increased. We work with our Energy Consultants, Schneider Electric, to put in place hedging type 
arrangements, so we have appropriate levels of certainty for our customers and our own planning.

Growth	management

The  Group  seeks  to  achieve  high  levels  of  growth  through  a  combination  of  organic  and  acquisitive  means.  As  a 
consequence, we need to continue to evolve as an organisation to meet the demands that such growth places on our 
business operations. Failure to evolve in the necessary way could lead to deterioration in overall business performance. As 
part of our annual strategy and budget review process, which is updated as necessary throughout the year, we identify the 
resource and organisational changes that are needed to support our growth. In addition, an integration and migration plan 
is produced for each acquisition that is made to ensure the acquired operation is successfully integrated into the Group’s 
operations.

Acquisitions

The Group has a stated strategy to make acquisitions. This produces three areas of risk:

•	 Acquisition target risk – we may not be able to identify suitable targets for acquisition. Through a combination of 

internal research and external relations we maintain an active pipeline of potential acquisition targets;

•	 Acquisition integration risk – we may not integrate the acquired business into the Group in an effective manner 
and as a consequence could lose staff and customers of the acquired business. For each acquisition we prepare 
an integration and migration plan which includes the participation of the vendor to ensure successful integration 
of the acquired business into the Group’s operations;

•	 Acquisition performance risk – the acquired business may not perform in line with expectations. As a consequence, 
the expected financial performance of the operation may not be achieved with a resulting adverse effect on profits 
and cash flow. For each acquisition diligence and integration planning is undertaken and all potential synergies 
identified.

Covid-19

The impact of Covid-19 on our business required us to reassess the impact of the global pandemic on our risk management 
and internal control environment. Our resilient business model, the diversity and limited concentration of our customer 
base and thus minimised industry exposure has reduced the impact that Covid-19 had on our business during the year. 
During the year, we continued to undertake regular risk assessments to monitor the impact of Covid-19 and the Executive 
team reviewed the guidance issued by the UK government on a regular basis, and adapted accordingly, to ensure the 
health and safety of our employees continued to be at the forefront of our response to the pandemic. We believe our 
risk assessment process still remains valid and new modes of operation, including remote working, have not diluted the 
strength of our control environment.

22

iomart Group plc Annual Report and Financial Statements 2022Strategic Report – Stakeholder Engagement

Stakeholder engagement is critical to the long-term success and sustainability of our business and the Board recognises 
its responsibility to take into consideration the needs and concerns of our key stakeholders as part of its discussion and 
decision-making processes. During the year, the Board and its Directors confirm they have acted in a way that promotes 
the success of iomart Group for the benefit of its members as a whole, and in doing so have had regard to the stakeholders 
and key matters set out in Section 172(1) (a) to (f) of the Companies Act 2006 (“Section 172”).

The Board considers that the Group’s key stakeholders are its shareholders, employees, customers, suppliers and key 
partners and the environment. The Directors recognise that they are expected to take into account the interests of those 
stakeholders whilst prioritising the long-term success of the Group. This can mean that the interests of certain stakeholder 
groups in the short-term may need to be balanced against such long-term success.

The Board view the key stakeholders and principal methods of engagement as shown in the table below. In all cases, the 
level of engagement informs the Board, both in relation to stakeholder concerns and the likely impact on decision-making. 
The Board uses its monthly board meetings as a mechanism to address and meet its obligations under Section 172.

Stakeholder 
Group

Shareholders

How we engaged in 2021/2022

The Board engages with shareholders throughout the year through the annual and half year results, 
trading updates, regulatory news service announcements, the Annual General Meeting, the investor 
roadshows  and  the  investor  pages  on  the  iomart  Group  website.  In  the  current  year,  the  Board 
continued to adapt any methods of communication as required to comply with Covid-19 government 
guidance.

The Board receives detailed feedback reports via our various advisors, on views of shareholders 
and  covering  analysts.  Throughout  the  year  the  Board  have  maintained  open  and  effective 
engagement with shareholders and investors on key topics such as strategy, environmental, social 
and governance (“ESG”) and business performance.

A  Capital  Markets  Day  was  undertaken  in  May  2021  to  present  the  Group’s  strategic  plans  to 
shareholders and investors.

In  the  current  year,  we  have  continued  to  use  ‘Reach’,  an  investor  communication  service  aimed 
at  assisting  companies  to  deliver  non-regulatory  news,  to  announce  the  appointment  of  our 
Chief  Commercial  Officer,  carbon  reducing  technology  implemented  at  our  Glasgow  data  centre 
in  partnership  with  Katrick  Technologies  and  our  new  security  partnership  with  cyber  security 
specialists, e2e-assure. 

Employees

Our culture defines the behaviours we all hold ourselves to account on and helps drive our strategy 
of building a high performance team. Our core values are:

•	

People first – our people are at the heart of everything we do. We support them to anticipate 
our customers’ needs and exceed their expectations;

•	 One team – we work together to achieve great things and treat each other with respect;

•	 Be curious – we will always strive to improve and challenge the status quo;

•	 Be accountable – we take ownership of what we do and how we do it. We will deliver on 

our promises and are open to feedback; and

•	 Be ambitious – we take pride in and are passionate about our work and we insist on the 

highest standards from ourselves and others.

In the current year, we have continued to engage with employees through wider communication 
channels  to  ensure  employees  are  informed  about  business  strategy  and  developments  in  real-
time.  Through  the  use  of  Yammer  across  the  Group  we  connect  leaders  and  employees  to  build 
communities, share knowledge (both formal and informal) and engage everyone to acknowledge new 
business wins and staff achievements in addition to promoting social events. We have encouraged 
the involvement of all employees from different functions, including the Board and Executive Team, 
to take part in Q&A video sessions which are shared with the wider Group to enhance the sharing 
of knowledge and information. 

23

iomart Group plc Annual Report and Financial Statements 2022Strategic Report – Stakeholder Engagement

Strategic Report – Stakeholder Engagement

Stakeholder 
Group

How we engaged in 2021/2022 (continued)

Employees 
(continued)

The Board communicate to all employees through quarterly townhalls led by our CEO to provide 
updates on strategy, organisational change and answer any questions put forward by employees.

Customers

Suppliers and 
key partners

Environment

iocomms  was  introduced  by  the  marketing  team  in  the  year  to  allow  more  structured  internal 
communications. iocomms is an email tool to communicate and engage with all employees and has 
been used in the year to introduce new employees and members of the Executive team, to give 
internal  updates,  external  news  updates  and  to  involve  employees  in  various  fun  and  interactive 
events throughout the year including Christmas and Valentine’s Day competitions.

The  Board  continues  to  receive  monthly  HR  updates  covering  key  employee  matters  and 
developments.  By  maintaining  a  rotational  schedule,  which  sees  department  heads  present  at 
Board  meetings, and  the  sharing of  regular  internal staff  publications  and  newsletters  sent  to  all 
employees, the Board is well connected to the wider employee base. 

The Group places customers at the heart of our business and strategy and has continued to focus 
on this ethos throughout the Covid-19 pandemic to ensure we support our customers. All our teams 
are focused on regular communication with customers to ensure we fulfil our customers’ product 
and service requirements and to deliver excellent customer service. We ensure that our customers 
have  the  opportunity  to  speak  to  their  support  team,  account  manager  or  a  member  of  senior 
management throughout each stage of their customer journey with iomart. For more details on how 
the Group engages with customers, see the Directors’ report on page 50.

In February 2022, we hosted our first webinar on Disaster Recovery which was well received and we 
aim to continue to host webinars covering hot topics in the coming year.

In March 2022, we hosted a stand at Cloud Expo Europe, a technology event held in London, to 
connect  with  existing  and  prospective  customers,  technologists  and  business  leaders  to  help 
engage in conversations on their digital transformation journeys. 

Open and honest engagement and relationships with our suppliers and subcontractors is critical to 
the delivery of our business model and long-term strategy. The Group has a number of key strategic 
partners that we engage with to support delivery of our business in a number of key areas including 
IT infrastructure and communication products and services, software, provision of power and our 
landlords on leased property. Our teams and employees interact with our strategic partners and all 
other suppliers on a regular basis to strengthen trading relationships and to ensure that the supply 
chain function continues to operate well to support the business.

The CEO and CFO continue to engage with a number of key strategic partners to ensure we monitor 
the quality of our suppliers to optimise operational efficiency, ensure we receive the best level of 
service and continue to contract on favourable terms to support the business. For more details on 
how the Group engages with suppliers, see the Directors’ report on page 50.

The  Group  recognises  the  environmental  impacts  arising  from  our  business  activities  and  is 
committed to reducing these through effective environmental management. The Group operates 
a number of data centres throughout the UK and we operate our data centres in a way intended 
to reduce the impact on our local environment, including the usage of energy and greenhouse gas 
emissions.

The  Company  participates  in  the  Energy  Saving  Opportunities  Scheme  (ESOS)  and  meets  the 
requirements of the Streamlined Energy and Carbon Reporting (SECR) regulations (see pages 50 
to 52 for our SECR reporting and details on our energy efficiency actions in the year). The Board 
receive  regular  management  reports  on  energy  performance  and  outputs  of  our  data  centres  to 
demonstrate our commitment to ESOS and SECR and is committed to developing the reporting of 
emissions across the Group with the intention to further improve environmental performance of our 
key data centre locations.

The  Board  also  receive  updates  on  compliance  with  ISO  standards,  environmental  and  energy 
efficiency  management  policies  and  updates  on  improvement  activities  through  monthly  Board 
reporting. 

24

iomart Group plc Annual Report and Financial Statements 2022Strategic Report – Stakeholder Engagement

The following table covers the key decisions made during the year and the stakeholder group(s) impacted by these 
decisions.

Key Stakeholder 
Group impacted

Shareholders, 
Employees, 
Customers, 
Suppliers, 
Environment

Key Impact

Key decisions made 

Long term 
strategy and 
performance 
of the Group 

In April 2021, the Board approved the Group’s long-term strategic plan for the 
next five years. In the current year, the Board and Senior Management attended 
a strategy day in January 2022 to monitor progress against the strategic plan 
and  continue  to  consider  the  potential  impact  that  the  Group’s  growth  plans 
might  have  on  its  key  stakeholders  to  ensure  that  there  is  a  healthy  balance 
between  growth,  shareholder  returns,  internal  and  external  factors  and  wider 
stakeholder considerations.

In  early  September  2021  the  Company,  working  alongside  a  brand  agency,  
launched  a  new  brand  strategy  and  brand  identity  to  support  our  growth 
plans which focuses on making life easier for our customers, with the strapline 
“welcome to straightforward”. This strapline encapsulates our mission to deliver a 
customer-focused service which makes the complicated world of secure hybrid 
cloud simple for our customers, gives them peace of mind, and allows them to 
focus on what’s important to them. The new brand strategy was supported by a 
successful brand launch event held at an external location in Glasgow attended 
by  employees  and  business  partners,  alongside  external  media  campaigns 
to  launch  the  new  brand  and  a  refreshed  iomart  website.  The  launch  of  the 
new iomart brand was well received by all stakeholders and provides a strong 
foundation for current and future growth initiatives.

In  the  current  year,  the  Board  approved  the  establishment  of  a  new  product 
team  and  have  redefined  and  launched  a  number  of  new  product  initiatives 
targeted at both new customers and upselling and cross-selling to our existing 
customers. As noted in the CEO report, they include specific campaigns around 
the  growth  areas  of  Digital  Workplace,  Secure  Connectivity  and  Managed 
Microsoft Azure.

The  Board  approved  the  Group’s  2022/23  financial  budget  and  forecasts 
to  2027.  The  budget  was  developed  by  the  Executive  team  and  senior 
management  through  a  detailed  bottom-up  approach  to  set  annual  targets 
taking  into  consideration  the  strategic  plan  and  any  specific  priorities  and 
challenges faced by the Group. The Board considered the potential impact on 
our key stakeholders to ensure that the budget achieved a responsible balance 
between  operating  performance  and  short  and  long-term  considerations  that 
matter to our key stakeholders.

The  Board  continues  to  monitor  the  trading  performance  of  the  Group,  on  a 
monthly  basis,  through  detailed  Board  reports  provided  by  the  CFO  covering 
trading  in  the  month  and  year  to  date,  with  performance  monitored  against 
budget and the previous financial year. In addition, at each Board meeting, the 
Board  receives  a  detailed  CEO  report  covering  performance,  external  market 
and  sales,  people,  marketing  and  communications,  operations,  M&A  and  risk 
updates.

The Board reviews the Nomination Committees assessment of the current and 
future composition of the Board, with a focus on diversity, skills and succession 
planning.  In  the  current  year,  the  Company  appointed  Ben  Savage,  Chief 
Commercial Officer to strengthen our sales strategy and relationships with our 
key stakeholders.

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Strategic Report – Stakeholder Engagement

Key Impact

Key decisions made 

Response to 
Covid-19

The Board has continued to focus on the impact of Covid-19 and to support the 
new hybrid working model adopted by the Group to ensure that all employees are 
safe and supported when in the office and at home; to ensure that the business 
continues to operate to the highest standards for the benefit of all stakeholders; 
and  to  protect  and  enhance  the  long-term  future  of  the  business.  The  Board 
focus has been to ensure that the needs of our key stakeholders are met whilst 
ensuring a balance between short-term financial impact and longer-term business 
resilience.

There has continued to be a clear focus on monitoring of cash flow and strong 
cash management with monthly reporting to the Board. The Board continued to 
support the decision not to apply for financial support through the government’s 
furlough scheme and to continue to support a small number of affected employees.

As noted in the CEO’s report on page 9 and the Principal Risks and Uncertainties 
on page 22, the Board has continued throughout the year to formally consider the 
ongoing risks as a result of Covid-19 on the business and our key stakeholders.

Key Stakeholder 
Group impacted

Shareholders, 
Employees, 
Customers, 
Suppliers

Financing and 
capital spend

In  the  current  year,  the  Board  approved  the  increased  £100m  revolving  bank 
facility and related terms to underpin the Group’s growth strategy. As part of the 
monthly Board reporting, the board receives reporting on compliance with loan 
covenants.

Shareholders, 
Customers

The  Board  reviews  the  dividend  policy  and  approved  the  interim  and  annual 
dividends taking into account the results and financial position of the Group.

Employees 
and culture

The  Board  seeks  to  ensure  that  the  Group’s  staff  policies  and  processes  are 
aligned with the Company’s core values and promote the long-term strategy of 
the  Group.  In  addition,  the  Board  continues  to  make  decisions  that  encourage 
improvements in systems, processes and benefits which impact our employees.

Shareholders, 
Employees

During  the  year,  we  completed  an  employee  engagement  survey  to  encourage 
feedback  across  the  organisation  on  various  aspects  of  the  Group  and  drive 
cultural  alignment  with  our  core  values  and  our  focus  on  building  a  learning 
culture. In addition, it ensures areas of importance highlighted by employees are 
considered  and  reflected  in  future  decisions  and  communications.  The  results 
of  our  interaction  with  employees  were  reviewed  by  the  Executive  team  and 
the  Board  to  develop  actions  and  resulted  in  the  continuation  of  a  number  of 
existing initiatives to support our employees and the launch of a number of new 
programmes outlined below.

The Company has continued to strengthen our focus on ensuring the health and 
wellbeing  of  our  employees  to  ensure  we  support  our  employees  throughout, 
not  just  the  Covid-19  pandemic,  but  also  support  hybrid  working  patterns  post 
pandemic to ensure mental health remains a focus.

In August 2021, the Company expanded the benefits packages to employees to 
further enhance our employee offering.

26

iomart Group plc Annual Report and Financial Statements 2022Strategic Report – Stakeholder Engagement

Key Impact 

Key decisions made 

Key Stakeholder 
Group impacted 

Employees 
and culture 
(continued)

In  the  prior  year,  the  Board  supported  a  number  of  key  initiatives  which  have 
continued throughout the current year including:

Shareholders, 
Employees

•	 An  employee  assistance  programme  with  a  third  party  provider,  Health 
Assured, offering free counselling support available 24/7 for all employees 
and their families;

•	 All  employees  have  access  to  Health  Assured’s  ‘My  Healthy  Advantage’ 
phone app giving access to, among other things, mindfulness videos, mini 
health checks, health coaching and healthy eating guidance.

•	 We have continued our partnership with a charity, Mindapples, as part of 
our  employee  wellbeing  programme.  Mindapples  help  to  improve  mental 
health and help people take better care of their minds improving resilience 
and productivity. During the year Mindapples has delivered sessions to our 
staff and managers including, for example, ‘change habits,’ ‘be productive’ 
and  ‘keep  calm  and  handle  pressure’  sessions  to  support  staff  wellbeing 
which will continue through the coming year.

In the current year, the Board supported the launch of our ‘People First Forum’ which 
brings together people champions from across the organisation to provide an open 
forum  to  listen  to  the  things  that  matter  to  our  people,  share  insights  and  make 
recommendations for improvements. The first meeting was held in February 2022 
and driving recommendations and changes will be a key focus in the coming year.

We have also increased our focus and investment in the training and development 
of our staff with a number of staff attending external training workshops and vendor 
training in the year. In addition, we have enrolled a number of our managers on a 
Leadership  Development  course,  led  by  an  external  consultancy  firm,  to  develop 
their leadership skills. Leadership teams have all been set challenges with a view 
to  supporting  the  Board  and  Executive  team  in  making  improvements  across  the 
organisation.  In  May  2022,  the  Group  have  created  a  Senior  Leadership  Team  to 
focus on supporting the Executive team to deliver the Group’s strategy.

During  the  year,  the  Remuneration  Committee  has  continued  to  make 
recommendations  to  the  Board  on  the  remuneration  packages,  including  annual 
bonuses  and  salary  review,  for  the  Executive  Directors  and  long-term  incentive 
plans. The Board approved the launch of the new employee SAYE scheme in March 
2022.

Governance, 
regulatory 
requirements 
and risk 

The Board reviews and approves the results announcements and trading updates, 
the half year report and annual report and the AGM statement. The Board receives 
regular  briefings  from  the  Chairman,  CEO  and  CFO  and  the  Group’s  brokers  and 
public relations advisers.

Through  the  half  year  and  annual  year  end  results  process  and  the  investor 
roadshows,  the  Board  are  in  communication  with  analysts  and  advisors  to  help 
understand  shareholder  views  which  contributes  to  the  Group’s  strategy  and 
decision making. In the current year, the Chairman met face to face with a number 
of investors and external stakeholders. The CFO presents investor feedback results 
from the roadshows to the Board. A range of corporate information (including Group 
announcements) are available to all shareholders, investors and the public on the 
Group website investors.iomart.com.

The Board takes regulatory responsibilities seriously and is committed to ensuring 
that it is open and transparent with regulators. In November 2021, the Board met 
with our nominated adviser to obtain an update on changes to AIM rules and market 
abuse regulations to ensure iomart’s compliance with requirements. 

Shareholders, 
Employees, 
Customers, 
Suppliers, 
Environment

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iomart Group plc Annual Report and Financial Statements 2022Strategic Report – Stakeholder Engagement

Strategic Report – Stakeholder Engagement

Key Impact 

Key decisions made 

Key Stakeholder 
Group impacted 

Governance, 
regulatory 
requirements 
and risk 
(continued)

The  Board  undertakes  a  formal  and  rigorous  evaluation  of  its  own  performance 
annually  and  that  of  its  Committees  and  individual  Directors.  As  noted  in  our 
Corporate Governance report on page 35, an internal evaluation of the Board was 
completed in February 2022.

On 1 August 2021, the Board approved the appointment of Andrew Taylor as Non-
Executive  Director.  As  noted  in  Andrew’s  Board  biography  on  page  31,  Andrew 
brings a wealth of experience and additional sector skills to the Board.

During the year, the Company led an internal audit tender and the Board approved 
the appointment of Ernst & Young LLP (“EY”) as internal auditors in January 2022. 
Through  outsourcing  an  internal  audit  function,  the  Company  aims  to  bring  an 
independent focus to our internal control framework and risk assessment process 
and to improve our control environment to support the future growth of the business. 
Over the coming months, we will work with EY to develop an internal audit plan that 
will be executed over 2022/23.

The  Board  ensured  they  were  fully  informed  on  the  impact  of  the  war  in  Ukraine 
through the presentation of a detailed assessment of key risks and implications for 
the Group by the CFO which concluded that there is no exposure as we have no 
employees in Russia or Ukraine, no assets and only a small source of direct online 
revenue of less than £0.1m from customers with recognisable addresses in Russia.

Social 

The  Board  are  very  supportive  of  our  focus  on  continuing  to  improve  our 
environmental,  social  and  governance  (“ESG”)  footprint  and  have  supported  a 
number of key initiatives in the year.

In  December  2021,  we  were  delighted  to  announce  our  sponsorship  of  the 
“Empowering Woman in Leadership” programme which is designed to address the 
lack  of  gender  diversity  in  leadership  roles  across  the  technology  profession  in 
Scotland by supporting the creation of a community of empowered future female 
leaders. We are supporting the “Empowering Woman to Lead Digital Transformation” 
three month programme and look forward to working with the team to help play a 
role increasing diversity and championing the exceptional female leaders we have 
in our industry, as well as inspiring future generations to pursue a leadership role in 
technology.

We  have  recently  engaged  with  a  local  charity  SmartSTEMs  who  organise  and 
host events to inspire and engage young people aged 10-14 from underprivileged 
backgrounds with the range of careers in the four STEM pillars – Science, Technology, 
Engineering  and  Mathematics.  Initially,  we  have  engaged  with  SmartSTEMs  to 
provide videos of our staff explaining their roles that are played to primary school 
children followed up by on-site school visits to allow the children to ask questions. 
We will continue to develop our relationship and contribution to SmartSTEMs over 
the coming year.

Employee volunteering is championed by the Group and we work with an external 
company, Business Volunteers, to identify local charities where we can help make 
a difference. During the year, we held a number of staff volunteering days including 
staff in our Manchester office who prepared, cooked and served Christmas dinner 
to over 70 vulnerable people, staff in our Glasgow office volunteered outdoors at a 
local Community Garden Trust and our HR team in Glasgow worked with FareShare 
UK to help deliver food that would cook 40,000 meals for people in need.

Employees, 
Customers, 
Suppliers, 
Environment

28

iomart Group plc Annual Report and Financial Statements 2022Strategic Report – Stakeholder Engagement

Key Stakeholder 
Group impacted 

Employees, 
Customers, 
Suppliers, 
Environment

Key Impact 

Key decisions made 

Environment

The Board is committed to demonstrating clear environmental policies to minimise 
the impact of our business operations on the local environment.

In  the  prior  year,  the  Board  approved  the  commitment  to  procurement  of 
Renewable Energy Guarantee of Origin (“REGO”) certificates for our green energy 
procurement and we are pleased to report that all our UK data centres are now 
powered  by  REGO  certified  renewable  energy  significantly  driving  down  our 
carbon emissions (see Greenhouse Gas reporting on page 50).

In  November  2021,  we  announced  the  implementation  of  a  prototype  passive 
cooling system in our Glasgow data centre in partnership with Katrick Technologies 
Ltd.  The  cooling  system  was  installed  in  October  2021  and  test  results  for  the 
system indicate the system is performing better than expected with the potential 
for  up  to  a  50%  reduction  in  electrical  power  consumption  by  the  site’s  cooling 
system, which will have a significant impact on the carbon footprint of the data 
centre industry as a whole. We are delighted that iomart and Katrick Technologies 
Ltd won ‘Best Use of Emerging Technology’ at the Digital City Awards in March 
2022 as it recognises the work we are doing to help tackle not only our, but also 
the wider technology industries, carbon footprint.

In  the  current  year,  the  Board  approved  the  appointment  of  Schneider  Electric, 
our  appointed  energy  management  company,  to  develop  a  carbon  roadmap 
which  commenced  in  February  2022.  The  Company  appointed  a  Sustainability 
Committee  to  drive  this  forward  and  the  committee  members  have  attended 
training  sessions  with  Schneider  Electric  to  improve  our  knowledge  to  support 
decision making on carbon  reduction targets. For  details  of our commitment to 
reducing our carbon footprint, see our carbon emission reporting on pages 50 to 
52.

The Strategic Report on pages 8 to 29 has been approved by the Board and is signed on its behalf:

Scott Cunningham

Chief Financial Officer

14 June 2022

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iomart Group plc Annual Report and Financial Statements 2022Strategic Report – Stakeholder Engagement

Board Of Directors

REECE DONOVAN, CHIEF EXECUTIVE OFFICER

Date of appointment - October 2020

Background and experience

Reece has over 23 years’ experience in the technology and telecommunication industries, 
with a demonstrable track record of achievement in roles both in the UK and internationally. 
Reece’s most recent position, prior to joining iomart, was Chief Executive Officer at Nomad 
Digital, a provider of IP connectivity and digital solutions to the global transportation sector. 
Previous  positions  include  Senior  Vice-President  Global  Services  for  CSG  International, 
a  provider  of  software  solutions  to  over  400  customers  located  in  120  countries  and  a 
number of management and operational roles across the technology, communications and 
consumer packaged goods industries at Steria plc, Xansa plc and Druid plc.

SCOTT CUNNINGHAM,  CHIEF FINANCIAL OFFICER

Date of appointment - September 2018

Background and experience

Scott is a chartered accountant having trained with Arthur Andersen where he became a 
senior manager providing audit and transaction support services to both public and private 
companies. Leaving Arthur Andersen in 2001   Scott joined Clyde Blowers and performed a 
number of roles including Group Financial Controller for the Clyde Bergemann Power Group 
from  2003  to  2006.  He  became  Director  of  Corporate  Finance  and  Company  Secretary 
for AIM listed InterBulk Group plc in February 2006 and in April 2007 Scott became Group 
Finance  Director  for  InterBulk  Group  plc  until  it  was  successfully  sold  to  Den  Hartogh  in 
March  2016.  Immediately  prior  to  joining  iomart  he  was  an  Investment  Director  at  Clyde 
Blowers Capital. 

IAN STEELE, NON-EXECUTIVE CHAIRMAN

Date of appointment - June 2016 (appointed Chairman August 2018)

Committee Membership - Audit, Remuneration and Nomination (Chair)

Background and experience

Ian  is  a  chartered  accountant  with  over  35  years’  experience  in  the  corporate  finance 
and advisory sector. During a 16-year career with Deloitte LLP, Ian undertook roles within 
corporate  finance  and  global  advisory  services.  In  his  final  eight  years  before  leaving 
Deloitte  LLP  in  2015,  Ian  sat  on  the  UK  board  and  fulfilled  the  role  of  senior  partner  for 
Scotland and Northern Ireland, as well as Head of Global Advisory Services for the Firm.

Ian took over the Chairmanship of iomart in August 2018. Ian will not stand for re-election at 
the forthcoming Annual General meeting.

External appointments

Ian is a Non-Executive Director of STV Group plc. He is also a member of the Constitutional Panel 
of The Institute of Chartered Accountants of Scotland.

ANGUS MACSWEEN, NON-EXECUTIVE DIRECTOR

Date of appointment - October 2020

Background and experience

Angus  founded  iomart  in  December  1998  following  15  years  spent  creating  and  selling 
businesses in the telephony and internet sector. In 1984, after a short service commission 
in the Royal Navy, Angus started his first business selling telephone systems. He then grew 
and  sold  five  profitable  businesses  –  including  Prestel,  an  online  information  division  of 
BT, which he turned into one of the UK’s first internet service providers. Following the sale 
of Teledata Limited, the UK’s leading telephone information services company, to Scottish 
Telecom plc, Angus then spent two years on the executive of Scottish Telecom plc where he 
was responsible for the development of the company’s internet division. Angus was Chief 
Executive Officer until he retired on 1 October 2020 and was appointed as a Non-Executive 
Director on the same day.

30

iomart Group plc Annual Report and Financial Statements 2022Board Of Directors

31

RICHARD MASTERS, NON-EXECUTIVE DIRECTOR

Date of appointment - June 2017

Committee Membership - Audit, Remuneration (Chair) and Nomination

Background and experience

Richard has over 30 years’ experience in the legal profession and was managing partner of 
McGrigors LLP until April 2012 when it merged with Pinsent Masons LLP. He sat on the main 
board of Pinsent Masons until March 2017 and has held a number of roles in the business 
including corporate finance advisory services. He served as Head of Client Operations for 
Pinsent Masons for three years post-merger before being appointed as Executive Chairman 
of Complete Electronic Risk Compliance Limited, a Pinsent Masons LLP subsidiary which 
was  sold  to  Dow  Jones  in  February  2018.  Richard  was  Chair  of  Scotland  and  Northern 
Ireland for Pinsent Masons from September 2017 until October 2019 when he retired.

External appointment

Richard  is  the  Chief  Executive  Officer  at  the  Faculty  of  Advocates  and  Faculty  Services 
Limited.

KARYN LAMONT, NON-EXECUTIVE DIRECTOR

Date of appointment - February 2019

Committee Membership - Audit (Chair), Remuneration and Nomination

Background and experience

Karyn  is  a  chartered  accountant  and  former  audit  partner  at  PricewaterhouseCoopers 
LLP.  She  has  over  25  years  of  experience,  13  years  as  an  audit  partner,  and  provided 
audit  and  other  services  to  a  range  of  clients  across  the  UK’s  financial  services  sector, 
including  outsourcing  providers.  Her  specialist  knowledge  includes  financial  reporting, 
audit  and  controls,  risk  management,  regulatory  compliance  and  governance.  Karyn  left 
PricewaterhouseCoopers LLP in 2016.

External appointments

Karyn is a Non-Executive Director, and Audit Committee Chair, for The Scottish Investment 
Trust plc, Scottish Building Society, North American Income Trust plc and Scottish American 
Investment Trust plc.

ANDREW TAYLOR, NON-EXECUTIVE DIRECTOR

Date of appointment - 1 August 2021

Background and experience

Andrew  has  over  25  years’  experience  in  the  telecommunications  industry,  and  has 
a  demonstrable  track  record  of  achievement  in  previous  roles,  both  in  the  UK  and 
internationally.  Andrew  is  the  Chief  Executive  Officer  of  Gamma  Communications  plc,  a 
leading  provider  of  unified  communication  services  to  the  business  market  in  Western 
Europe.

Previously,  Andrew  was  Chief  Executive  Officer  of  Nomad  Digital,  a  provider  of  IP 
connectivity  and  digital  solutions  to  the  global  transportation  sector.  Prior  to  his  role  at 
Nomad Digital, Andrew was Chief Executive Officer at Digicel, an international mobile phone 
network and home entertainment provider. Before joining Nomad Digital, Andrew was Chief 
Executive of Intec Telecom plc acquired by CSG in 2010), a global provider of operational 
and business software solutions to the telecommunications industry.

External appointment

Andrew is Chief Executive Officer of Gamma Communications plc.

iomart Group plc Annual Report and Financial Statements 2022Board Of Directors

Corporate Governance Report  

On behalf of the Board, I am pleased to present our Corporate Governance report for the year ended 31 March 2022. As 
Chairman of the Board, I am responsible for ensuring that the Board operates effectively and that it continues to uphold a 
high standard of corporate governance with strong procedures and policies that are considered appropriate to the nature 
and size of the Group. The Board understands the importance of ensuring that there is a strong governance framework in 
place which underpins the Group’s ability to achieve its strategic goals and aims to improve continually our processes and 
risk management to support the continued growth of the Company. The Board reviews governance arrangements on an 
ongoing basis to ensure that they remain fit for purpose and that our governance model continues to support our business.

The Company continues to adopt the QCA code and this report describes our approach to governance and how the 
principles of the QCA code have been fully complied with during the year. Our statement of compliance, required for AIM 
companies, can also be found on our website at investors.iomart.com/investors/corporate-governance.

Stakeholder engagement

Engagement with our stakeholders is critical to the long-term success of the Group and it is my role to manage the Board in 
the best interests of the Group’s many stakeholders and be responsible for ensuring the Board’s integrity and effectiveness. 
The Board recognises its responsibility to take into consideration the needs and concerns of all our stakeholders as part of 
our discussion and decision-making process and remains committed to strengthening business relationships.

The Board continues to have iomart’s environmental, social and governance (“ESG”) performance at the forefront of its 
agenda and we have continued to make improvements to our ESG strategy in the current year. Our reporting on ESG 
performance in the current year is covered in this Corporate Governance report, the Streamlined Energy and Carbon 
Reporting on pages 23 to 29 and the Directors report (including our Streamlined Energy and Carbon Reporting) on pages 
48 to 52.

A culture of strong corporate governance is essential to our future growth and I am confident that our approach to 
governance provides a robust framework to support the achievement of our strategic plan.

Ian Steele

Non-Executive Chairman

14 June 2022

32

iomart Group plc Annual Report and Financial Statements 2022Corporate Governance Report  

The Board

Role of the Board

The Board’s principal role is to provide effective leadership of the Group and establish and align the Group’s values, 
strategic plans and culture. The strategic report describes the business model on page 15 and explains the basis on which 
the Group generates value, and outlines the long-term strategy of the Group on pages 8 and 9.

It is the Board’s role to ensure that the Group is managed for the long-term benefit of all its stakeholders and is responsible 
for delivering shareholder value by developing the Group’s strategic plans. The Board ensures that obligations to all 
key stakeholders are met and that effective and efficient decision making is made incorporating the needs of our many 
stakeholders to drive and deliver its strategy in the best interest of all the Group’s stakeholders.

The Board is responsible for overseeing the Group’s external financial and other reporting requirements and for ensuring 
that a robust framework of governance and controls exist which allow for the identification, assessment and management 
of internal controls and risk management to support the continued growth of the business.

There is an approved formal schedule of matters reserved for the Board which includes, but is not limited to:

•	

•	

•	

•	

•	

•	

approval of strategic plans, annual financial budgets and business plans;

approval of material acquisitions, contracts, major capital expenditure and disposal of major assets;

changes relating to the Group’s structure and shares;

approval of the annual report and interim financial statements, trading statements, preliminary 
announcements and accounting policies;

approving any significant funding facilities; and

approval of the dividend policy at half-year and year end.

The Board meets regularly, usually monthly, to discuss and agree on the various matters brought before it, including the 
trading performance. Information of a sufficient quality is supplied to the Board in a timely manner. In addition, there is 
regular communication between Executive and Non-Executive Directors, where appropriate, to update the Non-Executive 
Directors on matters requiring attention prior to the next Board meeting.

Board Structure and division of responsibilities

The Group is led by a strong and experienced Board of Directors which brings depth and diversity of expertise to the 
leadership of the Group. The Board has an appropriate balance of skills, experience and knowledge of the Group and its 
market to enable it to discharge its duties and responsibilities effectively. The Board recognises that to remain effective it 
must keep the composition of the Board under review to continue to ensure the right mix of skills and business experience 
to support the effective functioning of the Board, helping to ensure matters are fully debated and that no individual or 
group dominates the Board decision-making process.

Following the appointment of Andrew Taylor as Non-Executive Director, the Board now has seven members, comprising 
two Executive Directors being the Chief Executive Officer and Chief Financial Officer, the Non-Executive Chairman and 
four Non-Executive Directors. Board biographies of all Board members giving details of their experience are included on 
pages 30 and 31.

The responsibilities of the roles within the Board are set out below:

Chairman

The Chairman is responsible for the leadership and effectiveness of the Board and overall running of the Board, ensuring 
that all Directors receive sufficient and relevant information prior to meetings to allow independent judgement and bring 
effective challenge to decision making. The Chairman sets the Board agenda and chairs the Board meetings to encourage 
open and honest debate, constructive challenge of the Executive Directors and facilitate effective contribution of Non-
Executive Directors. There is clear division of responsibility between the Chairman and Chief Executive Officer. The 
Chairman provides challenge to the Executive Directors and works closely with the Chief Executive Officer on key strategic 
decisions. The Chairman maintains and supports appropriate communication channels with shareholders as appropriate.

33

iomart Group plc Annual Report and Financial Statements 2022Corporate Governance Report  

Corporate Governance Report  

Chief Executive Officer and Chief Financial Officer

The Chief Executive Officer’s responsibility is the leadership, management and overall control of the Group. Once the Board 
has approved the strategic plan and financial objectives, it is the Chief Executive Officer’s responsibility to ensure they are 
delivered upon. To facilitate this, the Chief Executive Officer chairs the Group’s Executive Committee which comprises the 
Chief Financial Officer and senior executives who manage the day-to-day operation of the Group’s business.

The Chief Executive Officer is responsible for the running of the business and, along with the Chief Financial Officer, 
is responsible for the day to day financial and operational management of the Group in addition to approving budgets, 
monitoring the Group’s principal risks and maintaining close contact with all key stakeholders. The Chief Executive Officer 
and Chief Financial Officer are supported by a highly committed and experienced senior management team, with the 
qualifications and experience necessary to run the Group and are responsible for monitoring the performance of the senior 
management team.

Overall, there is a clear division of responsibilities between the running of the Board and the Executives responsible for 
delivering on the Group’s strategic plan, to ensure that no one person has unrestricted powers of decision.

Independent Non-Executive Directors

The Non-Executive Directors provide independent, constructive challenge to the Executive Directors and are responsible 
for bringing independent judgement and scrutiny to decisions taken by the Board. They strengthen governance through 
being members of the various Board Committees and help ensure that the Group’s strategy is delivered within the Group’s 
risk framework and internal control environment.

Company Secretary

The Company Secretary supports the Chairman and Chief Executive Officer on all matters of governance and is available to 
all Directors for advice and support. The Company Secretary is responsible to the Board for ensuring the Board procedures 
are properly complied with and that the discussions and decisions are appropriately minuted.

The Chairman and Non-Executive Directors hold other Directorships, as detailed in the Board biographies set out on pages 
30 and 31. The Board has concluded that these other commitments do not detract from their ability to discharge their 
responsibilities effectively.

Independence

At the year end, the Board considers that all Non-Executive Directors serving are independent with the exception of Angus 
MacSween. Angus MacSween was appointed as a Non-Executive Director to the Board on 1 October 2020 after resigning 
as CEO and was not appointed to any of the Board’s committees. Andrew Taylor, Non-Executive Director was appointed 
to the Board on 1 August 2021 bringing additional sector skills to support the execution of our strategic plan. This specific 
timing meant that from 1 April 2021 to 31 July 2021 the Board was split equally in number terms between independent 
and non-independent Directors, although the Chairman’s casting vote, if required, ensured independence. The Board is 
satisfied with the balance between Executive and independent Non-Executive Directors which operated throughout the 
year.

Composition of and Appointments to the Board

The composition of the Board ensures an appropriate balance of Executive and Non-Executive Directors and when 
appointing  new  Directors  to  the  Board  there  are  formal,  rigorous  and  transparent  procedures  in  place  to  ensure 
consideration is given to the particular skills, knowledge and experience that a potential new member could add to 
the existing Board composition. A formal process is undertaken, which may involve external recruitment agencies, with 
appropriate consideration being given, in regards to Executive appointments, to internal and external candidates. Before 
undertaking the appointment of a Non-Executive Director, the Chairman establishes that the prospective Director can give 
the time and commitment necessary to fulfil their duties, in terms of availability both to prepare for and attend meetings 
and to discuss matters at other times.

34

iomart Group plc Annual Report and Financial Statements 2022Corporate Governance Report  

Composition of and Appointments to the Board (continued)

The Chairman is responsible for ensuring that all the Directors continually update their skills, their knowledge and familiarity 
with the Group in order to fulfil their role on the Board and the Board’s Committees. Updates in relation to changes in 
legislation and regulation relevant to the Group’s business are provided to the Board by the Company Secretary, Chief 
Financial Officer and through the Board Committees.

Directors may seek independent professional advice at the Company’s expense in furtherance of their duties as Directors.

Training in matters relevant to their role on the Board is available to all Board members. New Directors are provided with an 
induction in order to introduce them to the operations and management of the business, key business and financial risks 
and the latest financial information about the Group.

Board Evaluation

The Board, led by the Chairman, undertakes a formal and rigorous evaluation of its own performance annually and that 
of its Committees and individual directors to identify areas for improvement. Each year a formal evaluation is conducted 
by means of a detailed questionnaire which is completed by each Director. The results of this process are collated by the 
Chairman and discussed by the Board collectively. The annual evaluation includes a review of the performance of individual 
Directors, including the Chairman, and the Board Committees. The most recent evaluation during the year concluded that 
the Board and the relevant Committee performance had been satisfactory. There are no outstanding actions from this 
year’s process.

Attendance at Board and Committee Meetings

Attendances of Directors at Board and Committee meetings convened in the year, along with the number of meetings that 
they were invited to attend, are set out below:

Remuneration   Audit 

Nomination

Board 

Committee 

Committee 

Committee

Reece Donovan – Chief Executive Officer 

Scott Cunningham – Chief Financial Officer 

Ian Steele – Non-Executive Chairman 

Richard Masters – Non-Executive Director 

Karyn Lamont – Non-Executive Director 

10 (10) 

10 (10) 

10 (10) 

10 (10) 

10 (10) 

Angus MacSween – Non-Executive Director 

  9 (10) 

Andrew Taylor – Non-Executive Director 

  7 (7) 

-      

-     

4 (4) 

4 (4) 

4 (4) 

- 

- 

-  

 -  

3 (3) 

3 (3) 

3 (3) 

- 

- 

-

-

2 (2)

2 (2)

2 (2)

-

- 

Figures in brackets indicate the maximum number of meetings in 2021/2022 for which the individual was a Board or 
Committee member.

In advance of all Board meetings the Directors are supplied with detailed and comprehensive board papers covering the 
Group’s financial and operational performance. Where any Board member has been unable to attend Board or Committee 
meetings, their input has been provided to the Company Secretary or Chief Financial Officer ahead of the meeting. The 
relevant Chairman then provides a detailed briefing along with the minutes of the meeting following its conclusion.

Board Committees

The Board has established three committees to deal with specific aspects of the Board’s affairs: Remuneration, Nomination 
and Audit Committees. Each Committee has formal terms of reference which were approved by the Board and can be 
found in the investor section of the Group’s website. The terms of reference of each committee were reviewed and 
approved in the current year. The effectiveness of all Committees is reviewed as part of the Board evaluation exercise.

35

iomart Group plc Annual Report and Financial Statements 2022 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
Corporate Governance Report  

Corporate Governance Report  

The Remuneration Committee

The Remuneration Committee is chaired by Richard Masters. Its other members are Ian Steele and Karyn Lamont.

The Executive Directors may be invited to attend meetings, where appropriate, except where matters under review by the 
Committee relate to them.

The Remuneration Committee oversees the Group’s remuneration policy, strategy and implementation and is responsible 
for reviewing and making recommendations to the Board on the total remuneration packages of the Executive Directors 
which includes:

•	 making recommendations to the Board on the Group’s policy on Directors’ remuneration and long-term incentive plans 

(including share option schemes for all employees);

•	

•	

•	

ensuring remuneration is both appropriate to the level of responsibility and adequate to attract and/or retain Directors 
and staff of the calibre required by the Group;

ensuring that remuneration is in line with current industry practice; and

reporting to the Board on all matters within its duties and responsibilities.

The Nomination Committee

The Nomination Committee is chaired by Ian Steele. Its other members are Richard Masters and Karyn Lamont.

The Nomination Committee considers the selection and re-appointment of Directors. Its terms of reference include:

reviewing the structure and composition of the Board;

•	

•	

•	

•	

identifying and nominating for approval candidates to fill Board vacancies;

evaluating the balance of skills, knowledge experience and diversity of the Board;

review results of the Board performance evaluation process; and

reporting to the Board on all matters within its duties and responsibilities.

In the current year, the Nomination Committee was responsible for recommending the appointment of Andrew Taylor, Non-
Executive Director.

The Audit Committee

The Audit Committee is chaired by Karyn Lamont. Its other members are Ian Steele and Richard Masters.

The Audit Committee has recent and relevant experience and is authorised by the Board to conduct any activity within its 
terms of reference and to seek any information it requires from any employee.

During the year, the Audit Committee provided oversight of the financial reporting process to ensure information gives an 
accurate position of the Group’s position, performance, business model and strategy. In addition, the Committee continued 
to oversee the risk management and internal control systems. The Audit Committee terms of reference include reviewing 
and monitoring:

•	

interim and annual reports, including consideration of the appropriateness of accounting policies;

•	 material assumptions and estimates adopted by management;

•	

•	

•	

•	

•	

•	

•	

developments in accounting and reporting requirements;

external auditor’s plan and scope for the year end audit of the Group and its subsidiaries;

approval of internal audit plans and carrying out an annual assessment of the effectiveness of outsourcing the internal 
audit function in the overall context of the Group’s risk management programme;

the risk management framework and risk assessment covering the systems of internal control and their effectiveness, 
reporting and making recommendations to the Board on the results of the review and receiving regular updates on 
key risk areas of financial control;

the performance and independence of the external auditor concluding in a recommendation to the Board on the 
reappointment of the auditor by shareholders at the Annual General Meeting;

non-audit fees charged by the external auditor and internal audit fees; and

the formal engagement terms entered into with the external auditor.

36

iomart Group plc Annual Report and Financial Statements 2022Corporate Governance Report  

The Audit Committee (continued)

In addition, the Audit Committee monitors the Group’s arrangements by which staff may, in confidence, raise concerns 
about possible improprieties in matters of financial reporting and other areas including an external whistleblowing service 
to take calls from employees. For more details on the Group’s whistleblowing policy, see page 39.

Significant areas considered by the Audit Committee in relation to the 2022 financial statements are set out below:

Areas of estimates*

Matter Considered and Role of the Committee

Impairment of goodwill

The  Audit  Committee  considered  the  carrying  value  of  goodwill  at  31 
March 2022. The Committee reviewed the validity of cash flow projections 
and  the  significant  financial  assumptions  used,  including  the  selection  of 
appropriate  discount  rate  and  long-term  growth  rates.  These  projections 
and  assumptions  were  further  challenged  through  the  use  of  sensitivity 
analysis. As set out in note 12 to the consolidated financial statements, no 
impairments of goodwill resulted from this exercise and the Committee did 
not consider that a reasonably possible change in the assumptions would 
cause an impairment to be recognised.

*In the prior year, the Audit Committee considered the impact of Covid-19 on the Group. During the year, the Board have 
continued to consider the impact of Covid-19 to monitor the business and the impact on our employees, but it is no longer 
considered a significant area for consideration by the Audit Committee given the impact of the pandemic is reducing 
globally and is not materially impacting the Group.

At the invitation of the Committee, meetings may be attended by the Executive Directors. As appropriate, representatives 
of the external and internal auditors also attend meetings. The Chairman of the Committee also meets separately with 
senior management, the external auditors and internal auditors. The Company Secretary is Secretary of the Audit 
Committee.

The Chairman of the Audit Committee reports to the subsequent meeting of the Board on the Committee’s work.

The Audit Committee is responsible for monitoring the independence, objectivity and performance of the external 
auditors and for making a recommendation to the Board regarding the appointment of external auditors. Deloitte LLP 
have confirmed to the Committee that, in relation to their services to the Group, they comply with UK regulatory and 
professional requirements, including Ethical Standards issued by the Auditing Practices Board and that their objectivity is 
not compromised.

The auditors are required each year to confirm in writing that they have complied with the independence rules of their 
profession and regulations governing independence. Before Deloitte LLP takes on any engagement for other services from 
the Group careful consideration is given as to whether the project could conflict with their role as auditor or impair their 
independence. In the year ended 31 March 2022, the only non-audit services performed by Deloitte LLP related to the 
interim review which is a permitted service.

Risk management and internal control

The approach to risk management and the principal risks themselves are set out on pages 20 to 22. The Board confirms 
that procedures to identify, evaluate and manage the significant risks faced by the Group have been in place throughout 
the year and up to the date of approval of the Annual Report.

The Board is responsible for the Group’s system of internal control and risk management and for reviewing its effectiveness 
alongside the Audit Committee. The Directors have established a risk management framework and internal control 
environment to ensure that an appropriate level of oversight and control is provided. The Group’s systems of risk 
management and internal control are designed to help the Group meet its business objectives by appropriately managing, 
rather than eliminating, the risks relating to those objectives. The controls can by their nature only provide reasonable, not 
absolute, assurance against material misstatement or loss.

37

iomart Group plc Annual Report and Financial Statements 2022Corporate Governance Report  

Corporate Governance Report  

Risk management and internal control (continued)

In the current year, the Group has continued to apply its risk management framework and risk assessment to monitor the 
relevant identified risks to the Group in order to execute and deliver the Group’s strategy. The Executive Team reviewed 
the Group risk register and risk map during the year to review the identified significant risks, the probability of those risks 
occurring, their potential impact and the plans for managing and mitigating each of the risks identified. On an on-going 
basis, Executive Directors and senior management review the risks facing the business, including the impact of Covid-19 
on the Group, and the controls established to minimise those risks and their effectiveness in operation. In the current year, 
the Board has continued to consider the risks of Covid-19 to the Group as noted in the Principal Risks and Uncertainties on 
page 22 and the Stakeholder Engagement report on page 26.

The key elements of the Group’s overall control framework including:

•	

•	

•	

•	

the Group’s strategic plan and annual financial budget are reviewed and approved by the Board;

financial results with comparisons to plan and forecast results are reported on monthly to the Board alongside 
operational reporting and significant variances from plan are discussed at Board meetings and actions set in place 
to address them;

approval levels for authorisation of expenditure are at set levels and cascaded through the management structure 
with any expenditure in excess of predefined levels requiring approval from the Executive Directors; and

the Group has a robust risk framework and risk assessment processes which are regularly reviewed. The 
Group has extensive internal quality assurance processes in place and appropriate ISO certifications (see our 
environmental reporting in the Directors’ report for details).

In the current year, the Audit Committee ran an internal audit tender process to appoint an independent, outsourced 
internal audit resource to support further our risk management framework and assurance programme and in January 2022, 
appointed Ernst and Young LLP (“EY”). The activities of the internal audit function are governed by an internal audit charter 
which has been approved by the Audit Committee along with the internal audit plan for FY22-23. EY will attend all regular 
Audit Committee meetings during the year and meet with the Audit Committee chair independently on a regular basis.

Stakeholder engagement

The Group recognises that long-term success is underpinned by good relations with its key stakeholders, both internal 
and external, and seeks to take into account the needs of the Group’s stakeholders as it discusses matters and makes 
decisions. The Board considers that the Group’s key stakeholders are its shareholders, employees, customers, suppliers 
and key partners and the environment. During the year, the Board and its Directors confirm they have acted in a way 
that promotes the success of iomart Group for the benefit of its members as a whole, and in doing so have had regard 
to the stakeholders and key matters set out in Section 172 of the Companies Act 2006 as disclosed in our Stakeholder 
Engagement report on pages 23 to 29.

Relations with shareholders

Communication with shareholders is given high priority by the Board. The Group maintains a corporate website (www.
iomart.com/investors) containing a wide range of information of interest to investors including publicly available financial 
information and news on the Group. As noted in our Stakeholder Engagement report on page 23, iomart is committed to 
listening to and communicating openly with its shareholders to ensure that the strategy, business model and performance 
are communicated. The Chief Executive Officer and Chief Financial Officer have regular dialogue with shareholders and 
analysts to discuss strategic and other issues including the Company’s interim and annual financial results. Following major 
periods of communications, our advisers consolidate feedback, on an anonymised basis, from the relevant parties which 
then forms the basis of a briefing pack for the Board to ensure awareness of shareholder opinions.

The Group engages in full and open communication with both institutional and private investors and responds promptly 
to all queries received. The Group does this via investor roadshows, attending investor conferences and regular financial 
reporting and through the regulatory news service (“RNS”) and press announcements. In conjunction with the Group’s 
brokers and other financial and public relations advisers all relevant news is distributed in a timely fashion through 
appropriate channels to ensure shareholders are able to access material information on the Group’s progress.

38

iomart Group plc Annual Report and Financial Statements 2022Corporate Governance Report  

Relations with shareholders (continued)

The Board recognises the AGM as an important opportunity to meet shareholders and give them the opportunity to raise 
questions with the Board. Details of the resolutions being proposed at the AGM can be found on the Group’s website. 
Shareholders are given notice of the AGM at least 21 days prior to the meeting. The Chairman aims to ensure that the 
Directors, including the Non-Executive Directors, are available at Annual General Meetings to answer questions.

Other Matters

Workforce engagement and promoting ethical business practices

We define corporate responsibility as ensuring that we have, or are developing sound policies, practices or programmes 
that  address  business  transparency  and  ethics,  workplace  practices  and  employee  relationships  and  customer 
consultation. In practice our commitment to corporate responsibility plays out in a wide variety of ways and includes our 
employee engagement programme, which is designed to foster an inclusive workplace by encouraging our people to 
continually improve performance in this area. Key practices include:

•	 Anti-Bribery and Corruption - The Group has a zero tolerance approach to bribery and corruption and is committed 
to ensuring it has appropriate processes in place to mitigate the risk of bribery and corruption. The Group has a 
formal business ethics and anti-bribery policy which is outlined in our employee handbook and on our corporate 
website available to all staff. Staff are required to complete appropriate training to ensure awareness of the 
Group’s policies and what is acceptable business conduct and the policy on accepting gifts. On receipt of a gift of 
any value, staff are required to complete a gift register form which is submitted to the Executive team for approval.

•	 Modern Slavery Act - The Group is committed to conducting business responsibly and ensuring that our supply 
chain has ethical employment practices, working conditions and has procedures in place to prevent modern 
slavery or human trafficking. The Group has an anti-slavery and human trafficking policy in place supported by 
internal policies and processes to ensure the principles are adhered to. Our Modern Slavery statement, which is 
updated annually, details processes in place to help manage the risks outlined by the legislation is available on the 
iomart website.

•	 Whistleblowing - We recognise the importance of all of our employees and we respect the dignity and rights of all 
employees and provide clean, healthy and safe working conditions. An inclusive working environment and a culture 
of openness are maintained by the regular dissemination of information. The Group is committed to maintaining 
high ethical standards in all areas of work and practice and has a detailed whistleblowing policy in place, outlined 
in the employee handbook and available on our corporate website, for employees to access. There are various 
ways employees can report their concerns including access to the Executive team and the Audit Committee and 
access to third party independent advice at any stage.

•	 Data Privacy policy – The Group has a data protection policy and information security management systems in 
place to ensure we have appropriate data security systems and processes in place to protect our data and are 
fully accredited with ISO 27001 ‘Information Security Management Systems’.

•	

Equal Opportunities - The Group endeavours to provide equal opportunities for all employees and facilitates the 
development of employees’ skill sets. A fair remuneration policy is adopted throughout our Group. The Group does 
not tolerate any sexual, physical or mental harassment of its employees and we operate an equal opportunities 
policy that specifically prohibits discrimination on grounds of colour, ethnic origin, gender, age, religion, political or 
other opinion, disability, or sexual orientation. Full and fair consideration is given to applications for employment 
made by disabled persons having regard to their particular aptitudes and abilities. Appropriate training is arranged 
for disabled persons, including retraining for alternative work of employees who become disabled, to promote their 
career development within the organisation.

•	 Diversity – The Group seeks to have a workforce which is diverse and inclusive, that respects and values 
differences and encourages staff to perform at their maximum potential. By supporting and treating all people 
fairly and equally, we aim to create an inclusive and positive working environment for all employees to achieve 
their potential. In April 2022, we reported our 2nd gender pay report.

39

iomart Group plc Annual Report and Financial Statements 2022Corporate Governance Report  

Corporate Governance Report  

Re-election

Under the Company’s Articles of Association, at every Annual General Meeting, at least one third of the Directors who 
are subject to retirement by rotation, are required to retire and may be proposed for re-election. In addition, any Director 
who was last appointed or re-appointed three years or more prior to the AGM is required to retire from office and may be 
proposed for re-election. Such retirement will count in obtaining the number required to retire at the AGM. The Articles of 
Association also stipulate that any new Directors, who were not appointed at the previous AGM, automatically retire at their 
first AGM and, if eligible, can seek re-appointment.

Reece Donovan will retire from office at the Company’s forthcoming AGM and stand for re-appointment. Andrew Taylor, 
who was appointed to the Board on 1 August 2021, will seek appointment at the Company’s forthcoming AGM.

Going Concern

The Group’s business activities, together with the factors likely to affect its future development, performance and position 
are set out in the Strategic Report on pages 8 to 29. The financial position of the Group, its cash flows, liquidity position 
and borrowing facilities are described in the Chief Financial Officer’s Report on pages 14 to 19.

Note 28 to the financial statements includes the Group’s objectives, policies and processes for managing its capital; its 
financial risk management objectives; details of its financial instruments and hedging activities; and its exposures to credit 
risk and liquidity risk.

On 2 December 2021, the Group successfully refinanced and increased the Group’s existing single bank Revolving Credit 
Facility of £80m that was due to mature on 30 September 2022. The new £100m Revolving Credit Facility (“RCF”) was 
provided by a new four bank group consisting of HSBC, Royal Bank of Scotland, Bank of Ireland and Clydesdale Bank. 
The new facility has an initial maturity date of 30 June 2025, with a 12-month extension option and benefits from a £50m 
Accordion Facility. The RCF has a borrowing cost at the Group’s current leverage levels of 180 basis points over SONIA, 
compared to 150 basis points over LIBOR on the prior facility. The RCF and the Accordion Facility (if exercised) provide the 
Group with additional liquidity which will be used for general business purposes and to fund investments, in accordance 
with the Group’s five-year strategic plan. The Directors are of the opinion that the Group can operate within the current 
facility and comply with its bank covenants which consists of an interest cover and leverage cover ratio.

At the end of the financial year, the Group had net debt of £41.3m (2021: £54.6m) a level which the Board is comfortable 
with given the strong cash generation of the Group. The Group has considerable financial resources together with 
long‐term contracts with a number of customers and suppliers across different geographic areas and industries. As a 
consequence, the Directors believe that the Group is well placed to manage its business risks.

The Directors have considered the Group budgets and the cash flow forecasts for the next three financial years, and 
associated risks and the availability of bank and leasing facilities. We have run appropriate scenario and stress tests 
applying reasonable downside sensitivities and are confident we have the resources to meet our liabilities as they fall due.

After making enquiries, the Directors have a reasonable expectation that the Group will be able to meet its financial 
obligations and has adequate resources to continue in operational existence for the foreseeable future (being a period 
extending at least twelve months from the date of approval of these financial statements). For this reason they continue to 
adopt the going concern basis in preparing the financial statements.

AIM Rule Compliance Report

iomart Group plc is quoted on AIM and as a result the Group has complied with AIM Rule 31 which requires the following:

•	 Have in place sufficient procedures, resources and controls to enable its compliance with the AIM Rules;

•	

•	

•	

Seek advice from its Nominated Advisor (“Nomad”) regarding its compliance with the Rules whenever appropriate 
and take that advice into account;

Provide the Company’s Nomad with any information it reasonably requests in order for the Nomad to carry out its 
responsibilities under the AIM Rules for Nominated Advisors, including any proposed changes to the Board and 
provision of draft notifications in advance;

Ensure that each of the Group’s Directors accepts full responsibility, collectively and individually, for compliance 
with the AIM rules; and ensure that each Director discloses without delay all information which the Group needs 
in order to comply with AIM Rule 17 (Disclosure of Miscellaneous Information) insofar as that information is known 
to the Director or could with reasonable diligence be ascertained by the Director.

40

iomart Group plc Annual Report and Financial Statements 2022Report Of The Board To The Members On Directors’ Remuneration

Directors’ Remuneration Report for the year ended 31 March 2022

On behalf of the Board, I am pleased to present the Directors’ Remuneration Report for the year ended 31 March 2022 
which sets out our Directors’ Remuneration policy and its implementation including amounts earned by Directors in respect 
of the year ended 31 March 2022. In framing its remuneration policy, the Remuneration Committee has adopted the 
Quoted Companies Alliance (“QCA”) Remuneration Code for Small and Mid-sized Quoted Companies to ensure that our 
remuneration policy both reflects our strategy and is aligned with the QCA Remuneration code and shareholders’ interests.

As the Company is listed on the Alternative Investment Market it is not required to comply with the provisions of the UK 
Corporate Governance Code 2018 (“Code”) issued by the Financial Reporting Council, however, we continue to provide 
additional remuneration disclosures over and above the AIM Rule 19 disclosure requirements to enable shareholders to 
understand and consider our remuneration arrangements. In line with best practice, we will also voluntarily submit this 
report to an advisory shareholder vote at our annual general meeting in August 2022.

Remuneration Committee

The Committee is chaired by Richard Masters. Ian Steele, Non-Executive Chairman and Karyn Lamont, Non-Executive 
Director are also members of the Committee. There were no changes to the composition of the Remuneration Committee 
in the year. The Executive Directors may attend meetings from time to time at the invitation of the Committee and provide 
information and support as requested. Directors are not present when their own remuneration is being discussed. The 
Company Secretary is secretary to the Committee.

The Committee has formal terms of reference which can be found in the investor section of the Group’s website. The terms 
of reference have been reviewed and approved by the Board in the current year. The Committee makes recommendations 
to the Board, within its terms of reference, on the remuneration and other benefits, including bonuses and share options, 
of the Executive Directors.

The Committee met four times during the current year. The attendance record for those meetings is included in our 
Corporate Governance report on page 35.

The Remuneration Committee determines, on behalf of the Board, the Group’s policy for executive remuneration and 
the individual remuneration packages for Executive Directors. Each year, the Remuneration Committee reviews the 
incentive and reward packages for the Executive Directors to ensure that they are aligned with the Group’s strategic 
objectives and financial performance; are appropriate to attract, retain and motivate executive behaviour in support of the 
creation of shareholder value; and drive continued commitment of executives to the Group’s success through appropriate 
incentive schemes. In considering the appropriateness of the remuneration policy, the Remuneration Committee considers 
the current and future business strategy, wider workforce remuneration policies and practices, and market practice in 
comparable organisations.

41

iomart Group plc Annual Report and Financial Statements 2022Report Of The Board To The Members On Directors’ Remuneration

Report Of The Board To The Members On Directors’ Remuneration

Remuneration of Executive Directors

The remuneration packages of the Executive Directors comprise the following elements:

Element

Overview of policy and structure

Opportunity

Performance measures

Base 
salary

Annual 
bonus

•	 The Remuneration Committee 
sets base salaries to reflect 
responsibilities and the skill, 
knowledge and experience of the 
individual taking into account salary 
levels in the wider market, including 
at similar sized businesses.

•	 Base salaries are reviewed 

annually. Where appropriate the 
Remuneration Committee considers 
independent expert advice 
when setting the level of reward 
packages.

•	 The Executive Directors do not 

receive Directors’ fees.

•	 The Executive Directors are 

eligible to receive an annual bonus 
dependent on Group and individual 
performance at the discretion of the 
Remuneration Committee.

•	 Bonuses are normally paid in cash 

following the year end

•	 The Committee 

n/a

generally reviews base 
salaries of the Executive 
Directors with effect 
from 1 April in each year. 
This year the decision 
has been taken to 
increase base salaries 
by 3% resulting in 1 April 
2022 values being:

•	 CEO – £309,000

CFO – £231,132

Executive Directors 
salary levels last year 
were left unchanged. 

•	 The maximum annual 
bonus opportunity is 
110% of base salary.

•	 For achievement 

of target, bonus of 
100% of salary is paid. 
Executives only receive 
more than 100% of 
salary for performance 
well in excess of 
target. Bonuses reduce 
significantly if targets 
are not achieved with 
generally no bonuses 
payable if less than 90% 
of target is achieved.

•	 The level of Executive 

Directors’ discretionary 
bonus payments is 
determined by a number 
of factors including 
the Group’s financial 
performance (including 
adjusted EBITDA and free 
cash flow), its successful 
continuation of its organic 
and acquisitive strategy,  
and the individual’s own 
performance (including 
specific ESG targets).

•	 For the bonus for the 

financial year ended 31 
March 2022 free cash 
flow and the individual’s 
own performance were 
the key factors under the 
scheme influencing the 
payments approved by the 
Remuneration Committee.

42

iomart Group plc Annual Report and Financial Statements 2022Report Of The Board To The Members On Directors’ Remuneration

Remuneration of Executive Directors (continued)

Element

Overview of policy and 
structure

Opportunity

Performance measures

Performance 
share plan 

•	 The Group operates a 

•	 The maximum award 

•	 The vesting of options is 

under the performance 
share plan is 100% of 
base salary. 

performance share plan 
for Executive Directors and 
managers to reward, retain and 
incentivise those individuals 
who have made a major 
contribution to the Group and 
will continue to play a key role 
in helping the Group achieve 
its objectives in the future.

•	 Awards are granted in the form 
of nominal cost, 1p options.

•	 Share options awarded will 
normally vest after the third 
anniversary of the date of 
grant.

•	 Participants have 10 years from 

award to exercise.

subject to the achievement 
of performance conditions. 
Normally vesting is also subject 
to continued employment.

•	 Historically and for unvested 
options as at 31 March 2022 
performance is currently 
assessed based on the 
achievement of profit targets in 
three years set with reference 
to our organic and acquisitive 
growth strategy and to ensure 
continued focus on driving 
profit performance.

•	 Options awarded to Scott 
Cunningham and Reece 
Donovan in April 2021 will vest 
based on achievement of the 
Board approved budget for the 
financial year to 31 March 2024.

•	 For options awarded to Scott 

Cunningham and Reece 
Donovan, subsequent to the 
year-end, the vesting criteria 
have been changed to include 
50% based on relative TSR% 
performance against the AIM 
100 Index over the period and 
50% remaining based on profit 
targets. The Remuneration 
Committee believe this creates 
stronger shareholder alignment. 

Pension

•	 The Company may make 
contributions towards an 
individual’s personal pension 
arrangements or pay an 
equivalent cash allowance.

•	 The maximum 

n/a

contributions or 
allowance payable by 
the Company is 10% of 
basic salary.

The CFO and the 
CEO received a cash 
allowance in the year 
ended 31 March 2022. 

43

iomart Group plc Annual Report and Financial Statements 2022Report Of The Board To The Members On Directors’ Remuneration

Report Of The Board To The Members On Directors’ Remuneration

Remuneration of Executive Directors (continued)

Element

Overview of policy and structure

Opportunity

Performance measures

Benefits

•	 The Executive Directors are entitled 

to life insurance cover, death in 
service benefits and to participate 
in the Group’s Private Medical 
Insurance scheme. Other role-
appropriate benefits may also be 
provided.

•	 The Group operates a Sharesave 
scheme for all employees and 
Executive Directors are invited to 
participate. 

Service contracts

n/a

n/a

Executive Directors are engaged under service contracts which require the following notice periods:

Scott Cunningham 

6 months

Reece Donovan   

12 months

Non-Executive Directors have a 6 month notice period.

Chairman and Non-Executive Director fees

The fees paid to the Non-Executive Directors are determined by the Board. Non-Executive Directors are paid £40,000 per 
annum for Board Director duties with additional fees of £5,000 per annum paid to the Audit and Remuneration Committee 
Chairman to reflect the additional time required to fulfil these roles.

Non-Executive Directors are not entitled to receive any bonus or other benefits with the exception of Angus MacSween 
who retains private medical insurance. Non-Executive Directors are entitled to reasonable expenses incurred in the 
performance of their duties.

The Chairman receives a fee of £75,000 per annum.

44

iomart Group plc Annual Report and Financial Statements 2022 
 
Report Of The Board To The Members On Directors’ Remuneration

Directors’ Remuneration for the year ended 31 March 2022

Details of individual Director’s remuneration for the year are as follows (this information has been audited):

Salary or fees

Bonus 3

Benefits

Pension
allowance 

Year ended 31 
March 2022
Total

Year ended 
31 March 
2021
    Total

£

£

£

£

£

£

300,000

132,000

224,400

98,736

2,920

2,548

30,000

22,440

464,920

348,124

524,670

349,495

75,000

45,000

45,000

40,000

26,807

-

-

-

-

-

-

-

-

2,795

-

-

-

-

-

-

75,000

45,000

45,000

42,795

26,807

75,000

45,000

45,000

206,475

-

Executive Directors

Reece Donovan 

Scott Cunningham 

Non-Executive Directors

Ian Steele

Richard Masters

Karyn Lamont 

Angus MacSween 1

Andrew Taylor 2 

1 In the prior year, Angus MacSween was CEO until 1 October 2020 and was appointed Non-Executive Director on the same date. £20,000 of his salary in the 
prior year relates to his salary as Non-Executive Director.

2 Andrew Taylor was appointed as Non-Executive Director on 1 August 2021.

3 The bonus payable to Reece Donovan represents 40% of the maximum payable bonus. The bonus payable to Scott Cunningham represents 40% of the 

maximum payable bonus.

Directors’ interests in shares

The Directors holding office at 31 March 2022 held beneficial interests in the issued share capital of the Company as 
shown in the following table:

Name of Director

Angus MacSween  

Scott Cunningham 1

Reece Donovan 2

Ian Steele 3

Richard Masters 4 

Karyn Lamont 5 

Andrew Taylor

Number of ordinary shares

At 31 March 2022

At 1 April 2021

17,003,409

17,003,409

60,000

18,950

15,400

  11,400

7,000

nil

13,000

3,250

10,000

6,000

nil

nil

1 On 6 October 2021 Scott Cunningham’s spouse purchased 7,000 shares each at a price of 170.0p. On 8 December 2021 Scott Cunningham exercised 40,000 
share options and retained them all in shares, taking total shareholding to 60,000 shares.
2 On 14 May 2021 Reece Donovan purchased 7,500 shares each at a price of 266.0p and on 1 October 2021 purchased 8,200 shares each at a price of 182.5p 
taking total shareholding to 18,950 shares.
3 On 1 October 2021 Ian Steele purchased 5,400 shares each at a price of 177.2p taking total shareholding to 15,400 shares.
4 On 1 October 2021 Richard Masters’s spouse purchased 2,700 shares each at a price of 182.8p. On the same day Richard Masters purchased 2,700 shares 
each at a price of 182.8p taking total shareholding to 11,400 shares.
5 On 6 October 2021 Karyn Lamont purchased 7,000 shares each at a price of 170.04p taking total shareholding to 7,000 shares.

Share price

The market price of the Company’s shares at the end of the financial year was 162.6p (2021: 313.0p) and the range of 
prices during the year was between 140.0p (2021: 279.0p) and 321.5p (2021: 375.0p).

45

iomart Group plc Annual Report and Financial Statements 2022Report Of The Board To The Members On Directors’ Remuneration

Report Of The Board To The Members On Directors’ Remuneration

Directors’ interests in share options (this information has been audited)

The interests of the Directors at 31 March 2022 in options over the ordinary shares of the Company were as follows:

Name of Director

2021  Exercised

Granted

Lapsed

At 1 April   

At 31 
March 
2022

Exercise 
price

Date of 
Grant

Date from 
which 
exercisable

Expiry date

Reece Donovan, 
Executive 
Director

214,286

6,521

-

-

220,807

-

-

-

-

-

-

-

103,448

14,062

(80,357)

133,929

1p

06/04/2020

06/04/2023

06/04/2030

(6,521)

-

276.0p

04/09/2020

01/10/2023

31/03/2024

-

-

103,448

1p

27/04/2021

27/04/2024

27/04/2031

14,062

128.0p

01/03/2022

01/03/2025

01/09/2025

117,510

(86,878)

251,439

Scott 
Cunningham, 
Executive 
Director

31,687

(31,687)

54,321

(8,313)

64,669

80,143

6,521

-

-

-

-

-

-

-

-

-

-

-

-

-

-

(48,502)

-

46,008

16,167

-

80,143

1p

1p

1p

1p

04/09/2018

04/09/2021

04/09/2028

04/09/2018

04/09/2021

04/09/2028

09/05/2019

09/05/2022

09/05/2029

06/04/2020

06/04/2023

06/04/2030

(6,521)

-

276.0p

04/09/2020

01/10/2023

31/03/2024

77,379

14,062

-

-

77,379

1p

27/04/2021

27/04/2024

27/04/2031

14,062

128.0p

01/03/2022

01/03/2025

01/09/2025

237,341

(40,000)

91,441

(55,023)

233,759

Angus 
MacSween,  
Non-Executive 
Director

113,334

113,333

113,333

117,480

175,575

134,281

129,848

72,142

2,777

115,999

65,344

1,153,446

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

113,334

113,333

113,333

117,480

175,575

134,281

129,848

72,142

1p

1p

1p

1p

1p

1p

1p

1p

27/03/2013

31/05/2014

27/03/2023

27/03/2013

31/05/2015

27/03/2023

27/03/2013

31/05/2016

27/03/2023

25/09/2014

25/09/2017

25/09/2024

28/08/2015

28/08/2018

28/08/2028

01/04/2016

01/04/2019

01/04/2026

12/04/2017

12/04/2020

12/04/2027

04/04/2018

04/04/2021

04/04/2028

(2,777)

-

324.0p

01/11/2018

01/11/2021

31/03/2022

(58,289)

57,710

-

65,344

1p

1p

09/05/2019

09/05/2022

09/05/2029

06/04/2020

06/04/2023

06/04/2030

-

(61,066)

1,092,380

46

iomart Group plc Annual Report and Financial Statements 2022 
Report Of The Board To The Members On Directors’ Remuneration

During the year options over 180,827 ordinary shares (2021: 532,260) were granted to Directors under the unapproved 
share option performance share plan with an average exercise price of 1.0p per share (2021: 1.0p per share). Options over 
28,124 ordinary shares (2021: 13,042) were granted to Directors under the sharesave scheme in the current year at an 
average exercised price of 128.0p per share. During the year 15,819 ordinary shares under the sharesave scheme lapsed 
(2021: nil) and 187,148 options over ordinary shares under the unapproved scheme lapsed (2021: 262,340). No options 
were exercised under the sharesave scheme during the year (2021: 3,560).

By order of the Board

Richard Masters

Chairman, Remuneration Committee

14 June 2022

47

iomart Group plc Annual Report and Financial Statements 2022Report Of The Board To The Members On Directors’ Remuneration

Directors’ Report

The Directors present their annual report on the affairs of the Group, together with the financial statements and auditor’s 
report, for the year ended 31 March 2022.

Principal activity

The  principal  activity  of  the  Group  is  the  provision  of  managed  cloud  services.  The  Group’s  principal  subsidiary 
undertakings are listed in note 14 to the financial statements. The Group’s registered number is SC204560.

Financial risk management objectives and policies

The Group’s financial instruments comprise cash and liquid resources, bank loans and leases together with various items 
such as trade debtors and trade creditors that arise directly from its operations. The main purpose of these financial 
instruments is to provide finance for the Group’s operations.

On 2 December 2021, the Group successfully refinanced and increased the Group’s existing single bank Revolving Credit 
Facility of £80m that was due to mature on 30 September 2022. The new £100m Revolving Credit Facility (“RCF”) was 
provided by a new four bank group consisting of HSBC, Royal Bank of Scotland, Bank of Ireland and Clydesdale Bank. 
The new facility has an initial maturity date of 30 June 2025, with a 12-month extension option and benefits from a 
£50m Accordion Facility. The RCF has a borrowing cost at the Group’s current leverage levels of 1.8% margin over SONIA, 
compared to 1.5% margin over LIBOR on the prior facility. The revolving credit facility incurs a commitment fee of 35% of 
the 1.8% margin. The effective interest rate for the multi option revolving credit facility in the current year was 1.78% (2022: 
1.61%). The RCF and the Accordion Facility (if exercised) provide the Group with additional liquidity which will be used for 
general business purposes and to fund investments, in accordance with the Group’s five-year strategic plan.

The Group has net debt at 31 March 2022 of £41.3m (2021: £54.6m). Net debt comprises lease liabilities totalling £22.6m 
(2021: £24.9m), the bank facility loan of £34.0m (2021: £52.8m) and cash and cash equivalents of £15.3m (2021: £23.0m).

The Group is not exposed to material movements in interest rates on its bank borrowings.

The Group has exposure to movements in the exchange rate of the US dollar as certain domain name purchases and 
licences are transacted in this currency. To protect elements of our cash flows against the level of exchange rate risk, the 
Group entered into forward exchange contracts to hedge foreign exchange exposures arising on the forecast payments 
during the year. The majority of transactions of the parent company and the UK subsidiaries are in UK sterling and, with the 
exception of forward foreign exchange contracts, the Group does not use derivative instruments. Additional information on 
financial instruments is included in note 28.

Dividend

The Directors declared an interim dividend for the year ended 31 March 2022 of 2.42p per share (2021: 2.60p). The 
Directors recommend a final dividend for the year ended 31 March 2022 of 3.60pper share (2021: 4.50p per share). This 
final dividend, together with the interim dividend, takes the total dividend to 6.02p per ordinary share for the 2022 financial 
year (2021: 7.10p). Subject to shareholder approval this proposed final dividend would be payable on 2 September 2022 to 
shareholders on the register at close on 12 August 2022.

Research and development

The Group develops cloud computing products including private cloud platforms, hybrid cloud platforms, virtual platforms, 
online backup and storage solutions and email related products.

Future developments

The Group’s business review and activities, together with the factors likely to affect its future development, performance 
and position are set out in the strategic report on pages 8 to 29.

48

iomart Group plc Annual Report and Financial Statements 2022Directors’ Report

Directors and their interests

The present membership of the Board is set out on pages 30 and 31, the Directors who served during the year are 
listed on page 118. In accordance with the Articles of Association, Reece Donovan will offer himself for re-election at 
the forthcoming annual general meeting. Andrew Taylor, who was appointed to the Board on 1 August 2021, will seek 
appointment at the Company’s forthcoming AGM.

Details of Directors’ interests in the Group’s shares are set out in the Report of the Board to the Members on Directors’ 
Remuneration on pages 41 to 47.

Insurance for Directors and Officers

The Group may under the Company’s Articles of Association, and subject to the provisions of the Companies Act, indemnify 
all Directors or other officers against liability incurred by them in the execution or discharge of their duties or exercise 
of their powers, including but not limited to any liability for the costs of legal proceedings where judgement is given in 
their favour. This indemnity was in place during the financial year and is ongoing up to the date of this report. In addition, 
the Group has purchased and maintains appropriate insurance cover against legal action brought against Directors and 
officers.

Donations

It is the Group’s policy not to make donations for political purposes.

Substantial shareholdings

At 31 May 2022 the following interests in 3% or more of the issued ordinary share capital, excluding shares held by the 
iomart Group plc Employee Benefit Trust, had been notified to the Company:

Shareholder

Liontrust Asset Management

Angus MacSween 

Octopus Investments

Lombard Odier Asset Management

Tellworth Investments

Investec Wealth & Investment

Canaccord Genuity Wealth Management

Noble Grossart Investment Limited

Employees

Shares

Percentage held

18,402,392

17,003,409 

13,825,453

7,019,460

5,188,249

4,513,144

3,697,062

3,325,000

16.72%

15.45%

12.56%

6.38%

4.71%

4.10%

3.36%

3.02%

People are at the heart of our core values and we continuously strive to build a diverse and inclusive environment where 
our employees feel valued. Our policy in respect of equal opportunities, including our policy on disabled employees, and 
policy diversity are disclosed on page 39.

The Group regularly communicates with all staff providing information on developments within the Group including updates 
on the Group’s strategy and details of new products and services provided by the Group. Information on our engagement 
with employees in the current year and the Board’s regard to employees on the principal decisions taken by the Company 
during the financial year is included in the Stakeholder Engagement report on pages 23 to 29.

We are committed to attracting and retaining the highest level of personnel. We seek to achieve this through, amongst 
other things, the application of high standards in recruitment. We are aware of the importance of good communication in 
relationships with staff and we have a policy of encouraging training. A number of employees participate in the growth of 
the business through the ownership of share options with some employees also participating in a bonus scheme. Staff 
are eligible to receive share options in the Company under the Group’s performance share plan (note 25) and it is the 
Board’s policy to make specific awards as appropriate to attract and retain the best available people. Options in respect of 
Directors are detailed in the Directors Remuneration Report on page 46.

49

iomart Group plc Annual Report and Financial Statements 2022Directors’ Report

Directors’ Report

Customers and suppliers

The Group seeks to be honest and fair in all relationships with customers and encourages feedback from our customers 
through account managers and engagement with individual customers through customer support teams. On a regular basis 
we engage with customers to obtain feedback on our performance.

The Group treats all of its suppliers with the utmost respect and seeks to be honest and fair in all relationships with them. 
We seek to honour the terms and conditions of our agreements in place with such suppliers and subcontractors.

Additionally, we recognise the importance to the Group and our suppliers of complying with all payment terms and we 
report on a half-yearly basis on our payment practices, policies and performances in line with the Reporting on Payment 
Practices and Performance Regulations 2017.

Information on our engagement with customers and suppliers and our regard to these stakeholders on the principal 
decisions taken by the Group during the financial year is included in the Stakeholder Engagement report on pages 23 to 29.

Environmental Reporting

Greenhouse Gas (“GHG”) Emissions reporting

iomart seeks to minimise the impact of our operations on the environment and is committed to reducing its greenhouse 
gas (“GHG”) emissions. We are pleased to report that iomart is aligned with the UK Government targets and committed 
to achieve Net Zero by 2050, and earlier, if possible. We are proud that a combination of our renewable electricity 
commitments and other efficiencies has already ensured we have reduced our carbon emissions by over 60% since our 
benchmark year of FY2021.

Key sources of energy, primarily electricity to power our data centre estate, are monitored by the Group to allow us to be 
continually mindful of our energy consumption. iomart applies a set of global environmental standards to all of our activities 
and our environmental and energy management systems are certified to ISO 14001 and ISO 50001 (internationally accepted 
environmental standards). These certifications provide a framework against which we have developed comprehensive 
environmental procedures and monitoring systems. These processes have allowed us to measure our environmental 
performance and focus our activities on delivering improvements.

The table below shows total energy consumption used to calculate emissions and the total gross GHG emissions in tonnes 
of CO2 (“tCO2e”) in the year ended 31 March 2022:

Energy consumption used to calculate emissions 
(kWh)

Scope 1 - Emissions from combustion of gas 

Scope 1 - Emissions from combustion of fuel for 
transport purposes

Scope 2 - Emissions from purchased electricity 

Scope 3 - Emissions from business travel in rental 
cars or employee-owned vehicles where the company 
is responsible for purchasing fuel

Year ended
31 March 2022

Year ended
31 March 2022

Year ended
31 March 2021

Market Based*

Location Based

Location Based

58,017,020

58,017,020

57,956,041

-

15

4,321

5

-

15

12,298

5

-

-

13,504

4

Total gross emissions (tCO2e)

4,341

12,317

13,508

*From 1 August 2021, all our UK data centres procured 100% renewable electricity through Renewable Energy Guarantees 
of Origin (REGO) certificates enabling reporting under the market based approach for the period from 1 August 2021 to 
31 March 2022

50

iomart Group plc Annual Report and Financial Statements 2022Directors’ Report

Environmental Reporting (continued)

Greenhouse Gas (“GHG”) Emissions reporting (continued)

The table below shows the carbon intensity ratio in the year ended 31 March 2022:

Total gross emissions (tCO2e)
Total recurring revenue (£’000)

Carbon Intensity ratio (tCO2e/£)

Methodology

Year ended 
31 March 2022

Year ended 
31 March 2022

Year ended 
31 March 2021

Market Based*

Location Based

Location Based

4,341

95,890

12,317

95,890

13,508

100,211

0.000045

0.000128

0.000135

There are no scope 1 direct emissions from the combustion of gas. In the current year, with improved data collection, we 
have reported Scope 1 emissions from the combustion of fuel for transport purposes. Scope 2, indirect emissions, include 
consumption of purchased electricity in kWh. Scope 3 emissions relate to business travel in employee-owned vehicles 
where the Company is responsible for purchasing the fuel.

Using an operational control approach, the Group identified its population to ensure that all activities and facilities, 
including data centres, are being recorded and reported in line with the mandatory GHG Protocol Corporate Accounting 
and Reporting Standard. Relevant data is prepared on a monthly basis by our external energy management supplier. The 
validity, accuracy and completeness of the data was checked and used to calculate the GHG emissions for the Group. 
Where energy consumption data was missing, we used accepted estimation techniques by the GHG Protocol. Emissions 
were calculated as activity data multiplied by emission factors (DEFRA, 2020 for all emissions and conversion factors). 
During the calculation of Scope 3 transport emissions, the statistics of the Vehicle Licensing Statistics (VEH0203) was 
used to divide the business mileage by fuel type. The driven miles were converted into litres with average DEFRA 2020 
conversion values used.

The Group uses total recurring revenue to calculate the intensity ratio as this allows emissions to be monitored over time 
taking into accounts changes in the size of the Group. This factor provides the greatest degree of accuracy and is the 
metric best aligned to power usage and business growth.

Energy efficiency

The proactive management of our GHG emissions is central to iomart operations with a clear focus on controlling and 
reducing our GHG and carbon footprint. The Group aims to improve energy efficiency of its operations and ensure 
continued compliance with ISO 50001:2011 as the basis for its energy management arrangements and has committed to:

•	

setting targets and objectives for reducing energy use and maintaining an energy efficiency programme;

•	 managing and reducing energy use relating to our business premises;

•	

•	

•	

•	

respecting all existing, applicable environmental regulations and meeting all new applicable regulations;

setting targets in the form of energy performance indicators for electricity and energy consumption and power 
usage effectiveness targets for each of our data centres;

providing training on good energy management practices and encouraging employee involvement in energy 
efficiency improvement initiatives; and

the Group participates in the Energy Saving Opportunities Scheme (ESOS) with annual ESOS audits carried out 
throughout the Group and is committed to meeting the requirements of the Streamlined Energy and Carbon 
Reporting (SECR) regulations.

In the current year, we have completed the upgrade to the cooling and main plant systems in our central London data 
centre which will contribute towards our carbon reduction initiatives. In the current year we have also continued with the 
programme of installing LED lighting in our key data centres.

51

iomart Group plc Annual Report and Financial Statements 2022Directors’ Report

Directors’ Report

Greenhouse Gas (“GHG”) Emissions reporting (continued)

Energy efficiency (continued)

The Group engages an external partner, Schneider Electric, to support our sustainability and energy efficiency programme 
and provide regular updates through reports to the Executive Board to manage ongoing performance. As part of our 
environmental and wider sustainability programme, in July 2021, we purchased Renewable Energy Guarantees of Origin 
(“REGO”) certified renewable electricity across our UK data centre estate and with effect from August 2021, all our UK 
data centres are now 100% powered by renewable energy. In the current year, we have focused on our environmental 
programme and engaged Schneider Electric to develop our carbon strategy with a clear road map and carbon reduction 
targets which are proportionate to our size. This resulted in our commitment to be aligned with the UK government targets.

In November 2021, we announced the implementation of a prototype passive cooling system in our Glasgow data centre 
in partnership with Katrick Technologies Ltd. The cooling system was installed in October 2021 and test results for the 
system indicate the system is performing better than expected with the potential for up to a 50% reduction in electrical 
power consumption by the site’s cooling system, which will have a significant impact on the carbon footprint of the data 
centre industry as a whole. As noted in our Stakeholder Engagement report on page 29, iomart and Katrick Technologies 
Ltd won ‘Best Use of Emerging Technology’ at the Digital City Awards in March 2022 recognising the work we are doing to 
help tackle not only our, but also the wider technology industries, carbon footprint.

The Board approved a uninterruptible power systems (“UPS”) replacement and fan upgrade programme for key data centre 
sites and this will be rolled out over the coming 2-3 years.

For more detail on how the Board have had regard to the environment in key strategic decisions in the year, see our 
Stakeholder Engagement report on pages 23 to 29.

Independent Auditor and disclosure of information to auditor

The Directors confirm that each of the persons who is a Director at the date of approval of this annual report confirms that:

so far as each Director is aware, there is no relevant audit information of which the Group and Parent Company’s auditor 
is unaware; and

•	

the Directors have taken all the steps that they ought to have taken as Directors in order to make themselves 
aware of any relevant audit information and to establish that the Company’s auditor is aware of that information.

This information is given and should be interpreted in accordance with the provisions of s418 of the Companies Act 2006.

Deloitte LLP have expressed their willingness to continue in office as auditors. A resolution to reappoint them will be 
proposed at the forthcoming Annual General Meeting.

Approved and signed by the Board

Andrew McDonald

Company Secretary

14 June 2022

52

iomart Group plc Annual Report and Financial Statements 2022Directors’ Responsibilities Statement

The Directors are responsible for preparing the Annual Report and the financial statements in accordance with applicable 
law and regulations.

Company law requires the Directors to prepare financial statements for each financial year. Under that law the Directors 
are required to prepare the group financial statements in accordance with International Financial Reporting Standards 
(IFRSs) in conformity with the requirements of the Companies Act 2006 and have elected to prepare the parent company 
financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom 
Accounting Standards and applicable law), including FRS 101 “Reduced Disclosure Framework”. Under company law the 
Directors must not approve the accounts unless they are satisfied that they give a true and fair view of the state of affairs 
of the company and of the profit or loss of the company for that period.

In preparing the parent company financial statements, the Directors are required to:

•	

select suitable accounting policies and then apply them consistently;

•	 make judgments and accounting estimates that are reasonable and prudent;

•	

•	

state whether applicable UK Accounting Standards have been followed, subject to any material departures 
disclosed and explained in the financial statements; and

prepare the financial statements on the going concern basis unless it is inappropriate to presume that the 
company will continue in business.

In preparing the group financial statements, International Accounting Standard 1 requires that Directors:

•	

•	

•	

properly select and apply accounting policies;

present information, including accounting policies, in a manner that provides relevant, reliable, comparable and 
understandable information;

provide additional disclosures when compliance with the specific requirements in IFRSs are insufficient to enable 
users to understand the impact of particular transactions, other events and conditions on the entity’s financial 
position and financial performance; and

•	 make an assessment of the company’s ability to continue as a going concern.

The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the 
company’s transactions and disclose with reasonable accuracy at any time the financial position of the company and 
enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for 
safeguarding the assets of the company and hence for taking reasonable steps for the prevention and detection of fraud 
and other irregularities.

The Directors are responsible for the maintenance and integrity of the corporate and financial information included on the 
company’s website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements 
may differ from legislation in other jurisdictions.

53

iomart Group plc Annual Report and Financial Statements 2022Directors’ Responsibilities Statement

Directors’ Responsibilities Statement

Responsibility Statement

We confirm that to the best of our knowledge:

•	

•	

•	

the financial statements, prepared in accordance with the relevant financial reporting framework, give a true and 
fair view of the assets, liabilities, financial position and profit or loss of the company and the undertakings included 
in the consolidation taken as a whole;

the strategic report includes a fair review of the development and performance of the business and the position 
of the company and the undertakings included in the consolidation taken as a whole, together with a description 
of the principal risks and uncertainties that they face; and

the annual report and financial statements, taken as a whole, are fair, balanced and understandable and provide 
the information necessary for shareholders to assess the company’s position and performance, business model 
and strategy.

This responsibility statement was approved by the Board of Directors on 14 June 2022 and is signed on its behalf by:

Reece Donovan   
Chief Executive Officer 

14 June 2022 

Scott Cunningham
Chief Financial Officer

14 June 2022

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iomart Group plc Annual Report and Financial Statements 2022 
 
 
 
 
 
 
 
 
 
 
Independent Auditor’s Report To The Members Of iomart Group Plc

Report on the audit of the financial statements

1.  OPINION

In our opinion:

•	

•	

•	

•	

the financial statements of iomart Group PLC (the ‘parent company’) and its subsidiaries (the ‘group’) give a true and 
fair view of the state of the group’s and of the parent company’s affairs as at 31 March 2022 and of the group’s profit 
for the year then ended;

the group financial statements have been properly prepared in accordance with United Kingdom adopted international 
accounting standards;

the parent company financial statements have been properly prepared in accordance with United Kingdom Generally 
Accepted Accounting Practice, including Financial Reporting Standard 101 “Reduced Disclosure Framework”; and

the financial statements have been prepared in accordance with the requirements of the Companies Act 2006.

We have audited the financial statements which comprise:

the consolidated statement of comprehensive income;

the consolidated and parent company statements of financial position;

the consolidated and parent company statements of changes in equity;

the consolidated cash flow statement;

the related notes 1 to 29 for the consolidated financial statements; and

the related notes 1 to 15 for the parent company financial statements.

•	

•	

•	

•	

•	

•	

•	

The financial reporting framework that has been applied in the preparation of the group financial statements is applicable 
law and United Kingdom adopted international accounting standards. The financial reporting framework that has been 
applied in the preparation of the parent company financial statements is applicable law and United Kingdom Accounting 
Standards, including FRS 101 “Reduced Disclosure Framework” (United Kingdom Generally Accepted Accounting Practice).

2.  BASIS OF OPINION

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our 
responsibilities under those standards are further described in the auditor’s responsibilities for the audit of the financial 
statements section of our report.

We are independent of the group and the parent company in accordance with the ethical requirements that are relevant 
to our audit of the financial statements in the UK, including the Financial Reporting Council’s (the ‘FRC’s’) Ethical Standard 
as applied to listed entities, and we have fulfilled our other ethical responsibilities in accordance with these requirements.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

55

iomart Group plc Annual Report and Financial Statements 2022Independent Auditor’s Report To The Members Of iomart Group Plc

Independent Auditor’s Report To The Members Of iomart Group Plc

3.  SUMMARY OF OUR AUDIT APPROACH

Key audit matters

The key audit matters that we identified in the current year were:

•	 Completeness and valuation of deferred income; and

•	 Valuation  of  goodwill  and  other  intangible  assets  (group)  and  investments  (parent 

company).

Within this report, key audit matters are identified as follows:

Newly identified

Similar level of risk

Materiality

Scoping

The  materiality  that  we  used  for  the  group  financial  statements  was  £1,106k  which  was 
determined on the basis of 2.9% of earnings before interest, tax, depreciation and amortisation.

Our audit covered 94% of the Group’s revenue, 86% of the Group’s profit before tax, 98% of 
the Group’s net assets and 90% of the Group’s earnings before interest, tax, depreciation and 
amortisation.

Significant changes in 
our approach

Our approach is consistent with the previous year with the exception of:

•	

The  valuation  of  goodwill  and  other  intangible  assets  (group)  and  investments  (parent 
company)  is  a  new  key  audit  matter  as  a  result  of  the  higher-than-expected  customer 
churn in the current year.

4.  CONCLUSIONS RELATING TO GOING CONCERN

In auditing the financial statements, we have concluded that the directors’ use of the going concern basis of accounting in 
the preparation of the financial statements is appropriate.

Our evaluation of the directors’ assessment of the group’s and parent company’s ability to continue to adopt the going 
concern basis of accounting included:

•	 Challenging underlying data and key assumptions, considering the impact of the current economic environment 

on the assumptions applied;

•	 Assessing the integrity of the model used to prepare the forecasts, testing the clerical accuracy of those 

forecasts, and considering the historical accuracy of the forecasts prepared by management;

•	 Assessing the headroom in the forecasts and the sensitivity analysis performed by management;

•	

•	

Evaluating  the  financing  facilities  in  place  during  the  forecast  period,  including  the  repayment  terms  and 
covenants, and assessing whether these have been appropriately reflected in the model;

Recalculating management’s forecast covenant compliance calculations throughout the going concern period; and

•	 Assessing the appropriateness of going concern disclosures.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions 
that, individually or collectively, may cast significant doubt on the group’s and parent company’s ability to continue as a 
going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant 
sections of this report.

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iomart Group plc Annual Report and Financial Statements 2022Independent Auditor’s Report To The Members Of iomart Group Plc

5.  KEY AUDIT MATTERS

Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the 
financial statements of the current period and include the most significant assessed risks of material misstatement 
(whether or not due to fraud) that we identified. These matters included those which had the greatest effect on: the overall 
audit strategy, the allocation of resources in the audit; and directing the efforts of the engagement team.

These matters were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion 
thereon, and we do not provide a separate opinion on these matters.

5.1  Completeness and valuation of deferred income

Key audit matter 
description

The  Group  has  deferred  income  of  £13,051k  (2021:  £13,519k)  split  between  current 
(£10,408k, 2021: £10,857k) and non-current (£2,643k, 2021: £2,662k) included within 
trade and other payables.

How the scope of our audit 
responded to the key audit 
matter

A significant proportion of the Group’s activities are invoiced in advance, resulting in a 
material deferred income balance being recorded in the financial statements at year-
end.

Due  to  the  high  volume  of  customer  balances  being  deferred  and  the  fact  that  the 
deferral  calculation  is  performed  across  a  range  of  systems  and  by  a  range  of  staff, 
we have determined there is potential for fraud through a possible manipulation of this 
balance.

Deferred income is included within note 18 of the financial statements.

The audit procedures we performed in respect of this matter included:

•	 Gaining  an  understanding  of  the  process  undertaken  by  management  to 
calculate  deferred  income,  and  testing  of  key  controls  within  two  of  the  full 
scope components;

•	

•	

•	

•	

Testing the balance through recalculating the full deferred income balance in 
each entity based on contract start and end dates;

Selecting  samples  from  the  listing,  agreeing  the  underlying  amounts  to 
customer contracts where applicable;

Performing  cut-off  testing  in  each  entity,  selecting  a  sample  of  pre  and  post 
year-end sales and evaluating whether any deferred element was calculated 
correctly; and

Recalculating current and non-current liability classification based on underlying 
schedules.

Key observations

We concluded that the completeness and valuation of deferred income recorded in the 
financial statements is appropriately stated.

57

iomart Group plc Annual Report and Financial Statements 2022Independent Auditor’s Report To The Members Of iomart Group Plc

Independent Auditor’s Report To The Members Of iomart Group Plc

5.  KEY AUDIT MATTERS (CONTINUED)

5.2  Valuation of goodwill and other intangible assets (group) and investments (parent company)

Key audit matter 
description

There is a risk of impairment of goodwill (£86.5m) and other intangible assets (£12.8m) 
in  the  consolidated  financial  statements  and  a  risk  of  impairment  on  the  investments 
balance (£151.1m) in the parent company financial statements. The risk is pinpointed to 
the forecast cash flows, discount rates and long-term growth rates.

There has been higher-than-expected customer churn in the current year and, along-
side consideration of appropriate discount rates, management factored these changes 
into  their  impairment  calculation.  Management  have  concluded  that  no  impairment  is 
required for goodwill and other intangible assets (group). An impairment charge of £5m 
was recorded against the investment in Dediserve Limited (parent company).

Further details are provided in note 12 of the consolidated financial statements and note 
3 of the parent company financial statements. Refer to the considerations of the Audit 
Committee on page 37.

How the scope of our audit 
responded to the key audit 
matter

The audit procedures we performed in respect of this matter included:

Obtaining an understanding of the relevant controls over the carrying value of goodwill, 
other intangible assets and parent company investments, in particular the controls over 
the forecasts that underpin the value-in-use model;

•	 Challenging management’s assessment of the cash flow assumptions in deter-
mining value-in-use, including sensitivities, by assessing historical accuracy of 
forecasting  and  budgeting  accuracy  and  considering  third-party  data  where 
available;

•	

Engaging our valuations specialist to calculate independent discount rates for 
each cash generating unit and benchmarking these against the rates used in 
the value-in-use model;

•	 Challenging management’s assessment of the long-term growth rates by per-

forming analysis of market forecasts; and

•	 Assessing  the  disclosure  made  in  the  financial  statements  including  those 

around sensitivities.

Key observations

We concluded that the valuation of goodwill, other intangible assets and investments 
is appropriate, and that appropriate disclosure has been made in the financial state-
ments.

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iomart Group plc Annual Report and Financial Statements 2022Independent Auditor’s Report To The Members Of iomart Group Plc

6.  OUR APPLICATION OF MATERIALITY

6.1  Materiality

We define materiality as the magnitude of misstatement in the financial statements that makes it probable 
that the economic decisions of a reasonably knowledgeable person would be changed or influenced. We use 
materiality both in planning the scope of our audit work and in evaluating the results of our work.

Based on our professional judgement, we determined materiality for the financial statements as a whole as 
follows:

Group financial statements

Parent company financial statements

Materiality

£1,106k (2021: £1,164k)

£553k (2021: £582k)

Basis for 
determining 
materiality

2.9% of earnings before interest, tax, 
depreciation and amortisation (2021: 3.0% of 
earnings before interest, tax, depreciation and 
amortisation)

0.5% of net assets (2021: 0.6% of net 
assets), capped at 50% (2021: 50%) of Group 
materiality.

Rationale 
for the 
benchmark 
applied

We have used EBITDA measure as the 
benchmark for our determination of 
materiality as we consider this to be a critical 
performance measure for the Group on 
the basis that it is a key metric to analysts 
and investors and has equal prominence to 
statutory measures in the Annual Report.

We have used net assets as the benchmark for 
our determination of materiality as the parent 
company is not a trading entity and instead 
holds the Group’s investments in subsidiaries. 
We consider net assets to be the appropriate 
metric for such an entity.

Group materiality 
£1,106k

Component 
materiality range 
£553k to £907k

Audit Committee 
reporting threshold 
£55k

EBITDA £38,009k

EBITDA

Group materiality

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iomart Group plc Annual Report and Financial Statements 2022Independent Auditor’s Report To The Members Of iomart Group Plc

Independent Auditor’s Report To The Members Of iomart Group Plc

6.  OUR APPLICATION OF MATERIALITY (CONTINUED)

6.2  Performance materiality

We set performance materiality at a level lower than materiality to reduce the probability that, in aggregate, 
uncorrected and undetected misstatements exceed the materiality for the financial statements as a whole.

Group financial statements

Parent company financial statements

Performance materiality

70% (2021: 70%) of group materiality

70% (2021: 70%) of parent company 
materiality 

Basis and rationale for 
determining performance 
materiality

In determining performance materiality, we considered the following factors:

Our risk assessment, including our assessment of the Group’s overall control 
environment and that we consider it appropriate to rely on controls within the revenue 
business process in two of the full scope components; and

•	 Our past experience of the audit, which has indicated a low number of 
corrected and uncorrected misstatements identified in prior period.

6.3  Error reporting threshold

We agreed with the Audit Committee that we would report to the Committee all audit differences in excess of £55k (2021: 
£58k), as well as differences below that threshold that, in our view, warranted reporting on qualitative grounds. We also 
report to the Audit Committee on disclosure matters that we identified when assessing the overall presentation of the 
financial statements.

7.  AN OVERVIEW OF THE SCOPE OF OUR AUDIT

7.1 

Identification and scoping of components

Our Group audit was scoped by obtaining an understanding of the Group and its environment through discussion with IT 
and the Group finance teams and by performing walkthroughs of processes across each of these areas, including Group-
wide controls, and assessing the risk of material misstatement at a Group level.

For components deemed significant to the Group, full scope audit procedures were performed to materiality levels 
applicable to each entity, which was lower than the Group materiality level. Components deemed significant are as follows:

•	

•	

iomart Hosting Limited

Easyspace Limited

•	 Cristie Data Limited

One further entity, Bytemark Limited, was subject to specified audit procedures based on the materiality of individual 
balances.

In the prior year, iomart Cloud Services Ltd was deemed to be a significant component and is non-significant in the current 
year. This is on the basis that the trade and assets of this entity was hived up into iomart Hosting Ltd and was included 
within that component for the full year.

The remaining non-significant components were subject to analytical reviews. Our audit work on these components was 
executed at Group materiality. At the Group level, we also tested the consolidation process. All work was performed by the 
Group engagement team.

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iomart Group plc Annual Report and Financial Statements 2022Independent Auditor’s Report To The Members Of iomart Group Plc

7.  AN OVERVIEW OF THE SCOPE OF OUR AUDIT (CONTINUED)

33%%66%%

RReevveennuuee

9911%%
Full audit scope

1144%%

1111%%

PPrrooffiitt
bbeeffoorree  ttaaxx

7755%%

Full audit scope

Specified audit procedures

Specified audit procedures

Review at group level

Review at group level

1100%%

44%%

11%% 11%%

NNeett  aasssseettss

NNeett  aasssseettss

8866%%

Full audit scope

9988%%

Full audit scope

Specified audit procedures

Specified audit procedures

Review at group level

Review at group level

7.2  Our consideration of the control environment

With the involvement of our IT specialists, we obtained an understanding of the relevant IT environment by 
performing walkthroughs of key processes and, in some instances, performed testing on the relevant general 
IT controls and business cycles. We took a controls reliance approach on the relevant controls for two of the 
full scope components within the revenue business process cycle.

We  were  unable  to  adopt  controls  reliance  on  a  specific  revenue  stream  as  certain  controls  require 
improvement. In response, we extended the scope of our substantive procedures over the revenue stream.

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iomart Group plc Annual Report and Financial Statements 2022Independent Auditor’s Report To The Members Of iomart Group Plc

Independent Auditor’s Report To The Members Of iomart Group Plc

8.  OTHER INFORMATION

The other information comprises the information included in the annual report, other than the financial 
statements and our auditor’s report thereon. The directors are responsible for the other information contained 
within the annual report.

Our opinion on the financial statements does not cover the other information and, except to the extent 
otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

Our responsibility is to read the other information and, in doing so, consider whether the other information is 
materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or 
otherwise appears to be materially misstated.

If we identify such material inconsistencies or apparent material misstatements, we are required to determine 
whether this gives rise to a material misstatement in the financial statements themselves. If, based on the 
work we have performed, we conclude that there is a material misstatement of this other information, we are 
required to report that fact.

We have nothing to report in this regard.

9.  RESPONSBILITIES OF DIRECTORS

As explained more fully in the directors’ responsibilities statement, the directors are responsible for the 
preparation of the financial statements and for being satisfied that they give a true and fair view, and for such 
internal control as the directors determine is necessary to enable the preparation of financial statements that 
are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the directors are responsible for assessing the group’s and the parent 
company’s ability to continue as a going concern, disclosing as applicable, matters related to going concern 
and using the going concern basis of accounting unless the directors either intend to liquidate the group or the 
parent company or to cease operations, or have no realistic alternative but to do so.

10.   AUDITOR’S RESPONSBILITIES FOR THE AUDIT OF THE FINANCIAL STATEMENTS

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free 
from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our 
opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in 
accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise 
from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be 
expected to influence the economic decisions of users taken on the basis of these financial statements.

A further description of our responsibilities for the audit of the financial statements is located on the FRC’s 
website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

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11.  EXTENT TO WHICH THE AUDIT WAS CONSIDERED CAPABLE OF DETECTING IRREGULARITIES, 

INCLUDING FRAUD

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line 
with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The 
extent to which our procedures are capable of detecting irregularities, including fraud is detailed below.

11.1  Identifying and assessing potential risks related to irregularities

In identifying and assessing risks of material misstatement in respect of irregularities, including fraud and non-compliance 
with laws and regulations, we considered the following:

•	

•	

•	

•	

the nature of the industry and sector, control environment and business performance including the design of the 
group’s remuneration policies, key drivers for directors’ remuneration, bonus levels and performance targets;

results of our enquiries of management and the audit committee about their own identification and assessment of 
the risks of irregularities;

any  matters  we  identified  having  obtained  and  reviewed  the  group’s  documentation  of  their  policies  and 
procedures relating to:

o 

identifying, evaluating and complying with laws and regulations and whether they were aware of any 
instances of non-compliance;

o  detecting and responding to the risks of fraud and whether they have knowledge of any actual, suspected or 

alleged fraud;

o 

the internal controls established to mitigate risks of fraud or non-compliance with laws and regulations;

the matters discussed among the audit engagement team and relevant internal specialists, including valuations 
and IT specialists regarding how and where fraud might occur in the financial statements and any potential 
indicators of fraud.

As a result of these procedures, we considered the opportunities and incentives that may exist within the organisation 
for fraud and identified the greatest potential for fraud in the completeness and valuation of deferred income. In common 
with all audits under ISAs (UK), we are also required to perform specific procedures to respond to the risk of management 
override.

We also obtained an understanding of the legal and regulatory framework that the group operates in, focusing on 
provisions of those laws and regulations that had a direct effect on the determination of material amounts and disclosures 
in the financial statements. The key laws and regulations we considered in this context included the UK Companies Act 
and tax and pension legislation.

In addition, we considered provisions of other laws and regulations that do not have a direct effect on the financial 
statements but compliance with which may be fundamental to the group’s ability to operate or to avoid a material penalty. 
These included UK employment law, environmental regulations and labour laws.

63

iomart Group plc Annual Report and Financial Statements 2022Independent Auditor’s Report To The Members Of iomart Group Plc

Independent Auditor’s Report To The Members Of iomart Group Plc

11.  EXTENT  TO  WHICH  THE  AUDIT  WAS  CONSIDERED  CAPABLE  OF  DETECTING  IRREGULARITIES,  INCLUDING 
(CONTINUED)

11.2  Audit response to risks identified

As a result of performing the above, we identified the completeness and valuation of deferred income as a key audit matter 
related to the potential risk of fraud. The key audit matters section of our report explains the matter in more detail and also 
describes the specific procedures we performed in response to that key audit matter.

In addition to the above, our procedures to respond to risks identified included the following:

•	

•	

•	

•	

•	

reviewing the financial statement disclosures and testing to supporting documentation to assess compliance with 
provisions of relevant laws and regulations described as having a direct effect on the financial statements;

enquiring of management, the audit committee and external legal counsel concerning actual and potential litigation 
and claims;

performing analytical procedures to identify any unusual or unexpected relationships that may indicate risks of 
material misstatement due to fraud;

reading minutes of meetings of those charged with governance; and

in addressing the risk of fraud through management override of controls, testing the appropriateness of journal 
entries and other adjustments; assessing whether the judgements made in making accounting estimates are 
indicative of a potential bias; and evaluating the business rationale of any significant transactions that are unusual 
or outside the normal course of business.

We also communicated relevant identified laws and regulations and potential fraud risks to all engagement team members 
including internal specialists and remained alert to any indications of fraud or non-compliance with laws and regulations 
throughout the audit.

Report on other legal and regulatory requirements

12.  OPINIONS ON OTHER MATTERS PRESCRIBED BY THE COMPANIES ACT 2006

In our opinion, based on the work undertaken in the course of the audit:

•	

•	

the information given in the strategic report and the directors’ report for the financial year for which the financial 
statements are prepared is consistent with the financial statements; and

the strategic report and the directors’ report have been prepared in accordance with applicable legal requirements.

In the light of the knowledge and understanding of the group and the parent company and their environment obtained in 
the course of the audit, we have not identified any material misstatements in the strategic report or the directors’ report.

13.  MATTERS ON WHICH WE ARE REQUIRED TO REPORT BY EXCEPTION

13.1  Adequacy of explanations received and accounting records

Under the Companies Act 2006 we are required to report to you if, in our opinion:

•	 we have not received all the information and explanations we require for our audit; or

•	

•	

adequate accounting records have not been kept by the parent company, or returns adequate for our audit have 
not been received from branches not visited by us; or

the parent company financial statements are not in agreement with the accounting records and returns.

We have nothing to report in respect of these matters.

13.2   Directors’ remuneration

Under  the  Companies  Act  2006  we  are  also  required  to  report  if  in  our  opinion  certain  disclosures  of  directors’ 
remuneration have not been made.

We have nothing to report in respect of this matter.

64

iomart Group plc Annual Report and Financial Statements 2022Independent Auditor’s Report To The Members Of iomart Group Plc

14.  USE OF OUR REPORT

This report is made solely to the company’s members, as a body, in accordance with Chapter 3 of Part 16 of the 
Companies Act 2006. Our audit work has been undertaken so that we might state to the company’s members those 
matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted 
by law, we do not accept or assume responsibility to anyone other than the company and the company’s members as 
a body, for our audit work, for this report, or for the opinions we have formed.

David Sweeney, CA (Senior statutory auditor)

For and on behalf of Deloitte LLP

Statutory Auditor

Glasgow, United Kingdom

14 June 2022

65

iomart Group plc Annual Report and Financial Statements 2022Independent Auditor’s Report To The Members Of iomart Group Plc

Consolidated Statement Of Comprehensive Income
Year Ended 31 March 2022

Revenue

Cost of sales

Gross profit

Administrative expenses

Operating profit

Analysed as:

Earnings before interest, tax, depreciation, amortisation, 
acquisition costs and share-based payments 

Share-based payments

Acquisition costs

Depreciation

Amortisation – acquired intangible assets

Amortisation – other intangible assets

Gain on revaluation of contingent consideration

Finance income

Finance costs

Profit before taxation

Taxation

Note

3

2022

2021

 £’000

103,018

 £’000

111,883

(41,712)

(44,241)

61,306

67,642

(47,076)

(53,230)

      4

14,230

14,412

25

6

4

4

4

19

7

7

38,009

41,408

(480)

(315)

(1,247)

(493)

(16,296)

(16,882)

(4,044)

(5,457)

(2,644)

(2,917)

-

-

33

19

(2,062)

(2,000)

12,168

12,464

9

(2,772)

(2,260)

Profit for the year attributable to equity holders of the parent

9,396

10,204

Other comprehensive income

Amounts which may be reclassified to profit or loss

Currency translation differences

Other comprehensive income for the year

Total comprehensive income for the year attributable to equity 
holders of the parent

30

30

(94)

(94)

9,426

10,110 

Basic and diluted earnings per share

Basic earnings per share

Diluted earnings per share

11

11

8.6p

8.4p

9.3p

9.1p

All of the activities of the Group are classed as continuing. The following notes form part of the financial statements.

66

iomart Group plc Annual Report and Financial Statements 2022 
 
 
 
Consolidated Statement Of Financial Position
As At 31 March 2022

ASSETS

Non-current assets

Intangible assets – goodwill

Intangible assets – other

Trade and other receivables

Property, plant and equipment

Deferred tax 

Current assets

Cash and cash equivalents

Trade and other receivables

Current tax asset

Total assets

LIABILITIES

Non-current liabilities

Trade and other payables

Non-current borrowings

Provisions 

Deferred tax

Current liabilities

Trade and other payables

Current borrowings

Total liabilities

Net assets

EQUITY

Share capital

Own shares

Capital redemption reserve

Share premium

Merger reserve

Foreign currency translation reserve

Retained earnings

 Total equity

Note

12

12

13

15

10

17

16

18

20

21

10

18

20

23

24

2022

£’000

2021

£’000

86,479

12,852

531

70,893

-

86,479

18,101

502

77,012

138

170,755

182,232

15,332

20,592

1,658

37,582

23,038

22,979

235

46,252

208,337

228,484

(2,643)

(53,063)

(2,438)

(1,510)

(2,662)

(74,221)

(2,097)

-

(59,654)

(78,980)

(26,232)

(29,495)

(3,560)

(3,437)

(29,792)

(32,932)

(89,446)

(111,912)

118,891

116,572

1,101

(70)

1,200

22,495

4,983

(14)

89,196

1,097

(70)

1,200

22,495

4,983

(44)

86,911

118,891

116,572

These  financial  statements  were  approved  by  the  Board  of  Directors  and  authorised  for  issue  on  14  June  2022. 
Signed on behalf of the Board of Director

Reece Donovan
Director and Chief Executive Officer
iomart Group plc – Company Number: SC204560

67

iomart Group plc Annual Report and Financial Statements 2022 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statement Of Financial Position

As At 31 March 2022

Consolidated Statement Of Cash Flows
Year Ended 31 March 2022

The following notes form part of the financial statements.

Note

2022

£’000

2021

£’000

Profit before taxation 

Gain on revaluation of contingent consideration

Finance costs – net

Depreciation

Amortisation

Share-based payments

Gain on disposal of property

Movement in trade receivables

Movement in trade payables

Cash flow from operations

Taxation paid

Net cash flow from operating activities

Cash flow from investing activities

Purchase of property, plant and equipment

Proceeds received from disposal of property, plant and equipment

Development costs

Purchase of intangible assets

Proceeds received from disposal of intangible assets

Contingent consideration paid 

Finance income received

Net cash used in investing activities

Cash flow from financing activities

Issue of shares

Drawdown of bank loans

Payments under lease liabilities

Repayment of bank loans

Finance costs paid

Refinancing costs paid 

Dividends paid

Net cash used in financing activities

Net (decrease)/increase in cash and cash equivalents

19

7

15

12

25

15

12

12

19

7

23

20

22

20

8

12,168

12,464

-

2,062

16,296

6,688

480

(338)

3,257

(2,702)

37,911

(2,455)

35,456

(33)

1,981

16,882

8,374

1,247

-

          2,516

268

43,699

(3,643)

40,056

(9,492)

700

(1,352)

(91)

-

-

-

(15,192)

260

(1,306)

(561)

73

(2,447)

19

(10,235)

(19,154)

4

  -

(4,410)

(18,840)

(1,100)

(990)

(7,591)

353

  1,150

(5,435)

(1,150)

(1,147)

-

(7,132)

(32,927)

  (13,361)

(7,706)

7,541

Cash and cash equivalents at the beginning of the year

23,038

15,497

Cash and cash equivalents at the end of the year

17

15,332

23,038

The following notes form part of the financial statements.

68

iomart Group plc Annual Report and Financial Statements 2022Consolidated Statement Of Changes In Equity
Year Ended 31 March 2022

Share 
capital

Own 
shares 
EBT

Foreign 
currency 
translation 
reserve

Capital 
redemption 
reserve

Share 
premium 
account

Merger 
reserve

Retained 
earnings

Total

Note

£’000

£’000

£’000

£’000

£’000

£’000

£’000

£’000

Balance at 1 April 2020 

1,092 

(70)

50

1,200 

22,147 

4,983

82,592

111,994

Profit for the year 

Currency translation 
differences

Total comprehensive 
income

Dividends – final (paid)

Dividends – interim (paid)

Share-based payments 

Issue of share capital

Total transactions with 
owners

8

8

25

23

-

-

-

-

-

-

5

5

-

-

-

-

-

-

-

-

-

(94)

(94)

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

348

348

-

-

-

-

-

-

-

-

10,204

10,204

-

(94)

10,204

10,110

(4,287)

(4,287)

(2,845)

(2,845)

1,247

-

1,247

353

(5,885)

(5,532)

Balance at 31 March 2021 

1,097 

(70)

(44)

1,200 

22,495

4,983

86,911

116,572

Profit for the year

Currency translation 
differences

Total comprehensive 
income

Dividends – final (paid)

Dividends – interim (paid)

Share-based payments 

Issue of share capital

Total transactions with 
owners

8

8

25

23

-

-

-

-

-

-

4

4

-

-

-

-

-

-

-

-

-

30

30

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

9,396

9,396

-

30

9,396

9,426

(4,931)

(4,931)

(2,660)

(2,660)

480

-

480

4

(7,111)

(7,107)

Balance at 31 March 2022

1,101 

(70)

(14)

1,200 

22,495

4,983

89,196

118,891

The nature of equity in the statement of changes in equity is disclosed in the accounting policies (note 2).

The following notes form part of the financial statements.

69

iomart Group plc Annual Report and Financial Statements 2022 
Consolidated Statement Of Changes In Equity

Year Ended 31 March 2022

Notes To The Financial Statements
Year Ended 31 March 2022

 1. GENERAL INFORMATION

iomart Group plc is a public listed company listed on the Alternative Investment Market (“AIM”), incorporated and domiciled 
in the United Kingdom and registered in Scotland under the Companies Act 2006. The address of the registered office is 
Lister Pavilion, Kelvin Campus, West of Scotland Science Park, Glasgow, G20 0SP. The nature of the Group’s operations 
and its principal activities are set out in the Strategic Report and Directors’ Report.

The financial statements are presented in UK Pounds Sterling because that is the currency of the primary economic 
environment in which the Group operates.

2. ACCOUNTING POLICIES

Basis of preparation

The consolidated financial statements have been prepared in accordance with applicable International Financial Reporting 
Standards (IFRS) in conformity with the requirements of the Companies Act 2006.

The financial statements have been prepared on the historical cost basis, except for the valuation of certain financial 
instruments that are measured at fair values at the end of each reporting period, as explained in the accounting policies 
below.

The measurement bases and principal accounting policies of the Group are set out below. These policies have been 
consistently applied to all years presented unless otherwise stated.

Audit exemption of subsidiaries

For the year ended 31 March 2022, the following subsidiaries of the Group were entitled to exemption from audit under 
s479A of the Companies Act 2006.

Subsidiary

Bytemark Holdings Limited

Bytemark Limited

iomart Cloud Services Limited

iomart Datacentres Limited 

London Data Exchange Limited

LDeX Connect Limited

LDeX Group Limited

Melbourne Server Hosting Limited

Memset Limited

Redstation Limited

ServerSpace Limited

SimpleServers Limited

Sonassi Limited

Switch Media Limited

SystemsUp Limited

Tier 9 Limited

United Communications Limited

Registered number

08150076

04484629

SC187413

05532548

07772407

06389332

08777552

04091836

04504980

03590745

05958069

06813119

07715859

04510647

05212115

08903379

03651923

70

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements
Year Ended 31 March 2022

2. ACCOUNTING POLICIES (CONTINUED)

New and revised IFRSs in issue but not yet effective and have not been adopted by the Group

At the date of authorisation of these financial statements, the following standards, interpretations and amendments have 
been issued but are not yet effective and have no material impact on the Group’s financial statements:

•	

IFRS 17 (including the June 2020 Amendments to IFRS 17) – Insurance Contracts

•	 Amendments to IFRS 10 and IAS 28 – Sale or Contribution of Assets between an Investor and its Associate or Joint 

Venture

•	 Amendments to IAS 1 – Classification of Liabilities as Current or Non-current

•	 Amendments to IFRS 3 – Reference to the Conceptual Framework

•	 Amendments to IAS 16 – Property, Plant and Equipment – Proceeds before Intended Use

•	 Amendments to IAS 37 – Onerous Contracts – Cost of Fulfilling a Contract

•	 Annual Improvements to IFRS Standards 2018-2020 Cycle – Amendments to IFRS 1 First-time Adoption of 

International Financial Reporting Standards, IFRS 9 Financial Instruments and IFRS 16 Leases

•	 Amendments to IAS 1 and IFRS Practice Statement 2 – Disclosure of Accounting Policies

•	 Amendments to IAS 8 – Definition of Accounting Estimates

•	 Amendments to IAS 12 – Deferred Tax related to Assets and Liabilities arising from a single transaction.

None of these have been adopted earlier and the Directors do not expect that the adoption of the Standards listed above 
will have a material impact on the financial statements of the Group in future periods.

Adoption of new and revised Standards - amendments to IFRS that are mandatorily effective for the current year

There are no new accounting policies applied in the year ended 31 March 2022 which have had a material effect on these 
accounts. In addition, the Directors do not consider that the adoption of new and revised standards and interpretations 
issued by the IASB in 2021 has had any material impact on the financial statements of the Group.

Summary of Accounting Policies

Basis of consolidation

The Group financial statements consolidate those of the Company and all of its subsidiary undertakings drawn up to 
31 March 2022. Under IFRS 10, control exists when an investor is exposed, or has rights, to variable returns from its 
involvement with the investee and has the ability to affect those returns through its power over the investee. As each of 
the divisions within the Group are 100% wholly owned subsidiaries, the Group has full control over each of its investees.

Unrealised gains on transactions between the Group and its subsidiaries are eliminated. Unrealised losses are eliminated 
on consolidation and the underlying value of the asset transferred is tested for impairment. Amounts reported in the 
financial statements of subsidiaries have been adjusted where necessary to ensure consistency with the accounting 
policies adopted by the Group.

Business Combinations

Acquisitions  of  subsidiaries  are  accounted  for  using  the  acquisition  method.  The  acquisition  method  involves  the 
recognition at fair value of all identifiable assets and liabilities, including contingent liabilities of the subsidiary, at the 
acquisition date, regardless of whether or not they were recorded in the financial statements of the subsidiary prior to 
acquisition. On initial recognition, the assets and liabilities of the subsidiary are included in the statement of financial 
position at their fair values, which are also used as the bases for subsequent measurement in accordance with the Group 
accounting policies.

71

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements

Year Ended 31 March 2022

Notes To The Financial Statements
Year Ended 31 March 2022

2. ACCOUNTING POLICIES (CONTINUED)

Business Combinations (continued)

Where the Group’s assessment of the net fair value of a subsidiary’s identifiable assets acquired and liabilities assumed 
is less than the fair value of the consideration including contingent consideration of the business combination then the 
excess is treated as goodwill. Where the Group’s assessment of the net fair value of a subsidiary’s net assets and liabilities 
exceeds the fair value of the consideration including contingent consideration of the business combination then the excess 
is recognised through profit or loss immediately.

Where an acquisition involves a potential payment of contingent consideration the estimate of any such payment is based 
on its fair value. To estimate the fair value an assessment is made as to the amount of contingent consideration which is 
likely to be paid having regard to the criteria on which any sum due will be calculated and is probability based to reflect 
the likelihood of different amounts being paid. Where a change is made to the fair value of contingent consideration within 
the initial measurement period as a result of additional information obtained on facts and circumstances that existed at the 
acquisition date then this is accounted for as a change in goodwill. Where changes are made to the fair value of contingent 
consideration as a result of events that occurred after the acquisition date then the adjustment is accounted for as a 
charge or credit to profit or loss.

When  the  consideration  transferred  by  the  Group  in  a  business  combination  includes  a  contingent  consideration 
arrangement, the contingent consideration is measured at its acquisition-date fair value and included as part of the 
consideration transferred in a business combination. Changes in fair value of the contingent consideration that qualify 
as measurement period adjustments are adjusted retrospectively, with corresponding adjustments against goodwill. 
Measurement period adjustments are adjustments that arise from additional information obtained during the ‘measurement 
period’ (which cannot exceed one year from the acquisition date) about facts and circumstances that existed at the 
acquisition date

Revenue

Revenue comprises the fair value of the consideration received or receivable for the sale of services and goods (software 
and hardware) in the ordinary course of the Group’s activities. Revenue is shown net of value-added tax, returns, rebates 
and discounts and after eliminating sales within the Group.

The Group recognises revenue when the amount of revenue can be reliably measured, it is probable that future economic 
benefits will flow from the transaction and specific criteria have been met for each of the Group’s activities as described 
below. The amount of revenue is not considered to be reliably measurable until all contingencies relating to the sale have 
been resolved. The Group bases its estimates on prior experience, taking into consideration the type of customer and the 
type of transaction.

The Group will typically enter multi-element contracts where more than one service is provided such as a private cloud 
platform combined with an online backup portal, and in such instances the delivery of these multi-element contracts are 
treated as a single performance obligation. Revenue is then subsequently recognised over the period of service delivery 
when the criteria for recognition has been met. Revenue recognised at a point in time predominantly consists of both 
software and hardware sales in which revenue is recognised at the point in which the customer receives the goods (note 
3). Revenue recognition policies in our operating segments are as follows:

Cloud	Services

This operating segment provides managed cloud computing infrastructure and services including consultancy. Revenue 
from the sale of cloud computing infrastructure and managed services is recognised on an over time basis over the life 
of the agreement and only after the service has been established. Set-up fees charged on contracts are spread over the 
life of the contract. Consultancy services are generally provided on a “time and materials” basis and therefore revenue 
is recognised as these services are rendered. Revenue from the supply of hardware or software, and the provision of 
services in respect of installation or training, is recognised when delivery and installation of the equipment is completed on 
a point in time basis. Any unearned portion of revenue is included in payables as deferred revenue.

72

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements
Year Ended 31 March 2022

2. ACCOUNTING POLICIES (CONTINUED)

Revenue (continued)

Easyspace

This operating segment provides domain name registration and hosting services. Revenue from the provision of domain 
names is split between the registration of the domain and the ongoing services associated with each domain registration. 
The registration of the domain is recognised on a point in time basis, whilst the ongoing service associated with each 
domain registration is spread over the length of the registration. Revenue from the provision of hosting services is 
recognised evenly over the period of the service on an over time basis and only after the service has been established. 
Any unearned portion of revenue is included in payables as deferred revenue.

Exceptional costs

The Group defines exceptional items as costs incurred by the Group which relate to material non-recurring costs. These 
are disclosed separately where it is considered it provides additional useful information to the users of the financial 
statements.

Interest

Interest is recognised on an accruals basis using the effective interest method.

Intangible assets

Goodwill

Goodwill represents the excess of the consideration of an acquisition over the fair value of the Group’s share of the net 
identifiable assets of the acquired subsidiary at the date of acquisition. Goodwill on acquisitions of subsidiaries is included 
in intangible assets. Goodwill is tested annually for impairment and carried at cost less accumulated impairment charges. 
Goodwill is allocated to cash-generating units for the purpose of impairment testing. The allocation is made to those cash-
generating units or groups of cash-generating units that are expected to benefit from the business combination in which 
the goodwill arose. Impairments to goodwill are charged to profit or loss in the period in which they arise.

Intangible	assets	-	customer	relationships

Customer relationships are recognised only on acquisition. The fair value is derived based on discounted cash flows from 
estimated recurring revenue streams. The carrying value is stated at fair value at acquisition less accumulated amortisation 
and impairment losses. The useful economic life is assessed for each acquisition separately. Amortisation is charged 
straight line over the useful life of the relationships in proportion to the estimated future cash flows, a period which is 
generally between five and eight years.

Intangible	assets	-	research	and	development

Expenditure on research (or the research phase of an internal project) is recognised as an expense in the period in 
which it is incurred. Development costs incurred are capitalised when all the following conditions are satisfied:

•	

•	

•	

•	

•	

•	

completion of the intangible asset is technically feasible so that it will be available for use or sale;

the Group intends to complete the intangible asset and use or sell it;

the Group has the ability to use or sell the intangible asset;

the intangible asset will generate probable future economic benefits;

there are adequate technical, financial and other resources to complete the development and to use or sell the 
intangible asset, and

the expenditure attributable to the intangible asset during its development can be measured reliably.

Development costs not meeting the criteria for capitalisation are expensed as incurred. The costs which do meet the 
criteria range from new product development to the enhancement of existing services such as mail platforms. The scope of 
the development team’s work continues to evolve as the Group continues to deliver business critical solutions to a growing 
customer base. Development costs capitalised are amortised on a straight-line basis over the estimated useful life of the 
asset. The estimated useful life is deemed to be three years for all developments capitalised. Amortisation charges are 
recognised through profit or loss in the period in which they are incurred.

73

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements

Year Ended 31 March 2022

Notes To The Financial Statements
Year Ended 31 March 2022

2. ACCOUNTING POLICIES (CONTINUED)

Intangible assets (continued)

Intangible	assets	-	software

Software is recognised at cost on purchase or fair value on acquisition and amortised on a straight-line basis over its 
useful economic life, which does not generally exceed five years for purchased software or eight years in the case of 
acquired software.

Acquisition costs

In accordance with IFRS 3 Business Combinations costs incurred on professional fees and attributable internal 
acquisition costs are not included in the overall cost of the investment in the acquired business. Consequently, 
these acquisition costs are included as administrative expenses in the consolidated statement of comprehensive 
income. In addition, the costs associated with integrating the acquired businesses into the Group are also included 
in this category. The combination of both these types of expenses is also shown in the consolidated statement of 
comprehensive income as acquisition costs.

Alternative performance measures

In addition to measuring financial performance of the Group based on statutory profit measures, the Group also 
measures performance based on adjusted EBITDA, adjusted profit before tax and adjusted diluted earnings per share.

Adjusted	EBITDA

Adjusted EBITDA is defined as earnings before interest, tax, depreciation and amortisation (EBITDA) before share-
based payment charges, acquisition costs and any gains or losses on revaluation of contingent consideration. Adjusted 
EBITDA is a common measure used by investors and analysts to evaluate the operating financial performance of 
companies, particularly in the sector that the Group operates.

The Group considers adjusted EBITDA to be a useful measure of operating performance because it approximates the 
underlying operating cash flow by eliminating the charges mentioned above. It is not a direct measure of liquidity, 
which is shown in the consolidated statement of cash flows, and needs to be considered in the context of the Group’s 
financial commitments.

Adjusted	profit	before	tax

Adjusted profit before tax is defined as profit before tax adjusted for the following:

•	

•	

amortisation charges on acquired intangible assets;

share-based payment charges;

•	 where bank facilities are restructured during the year any accelerated write off of arrangement fees;

•	 M&A activity including:

o  professional fees;

o 

o 

o 

any non-recurring integration costs;

any gain or loss on the revaluation of contingent consideration;

any interest charge on contingent consideration; and

•	 Any material non-recurring costs where their removal is necessary for the proper understanding of the 

underlying profit for the period.

The Group considers adjusted profit before tax to be a useful measure of performance because it eliminates the impact 
of certain non-recurring items including those associated with acquisitions and other charges commonly excluded from 
profit before tax by investors and analysts for valuation purposes.

Adjusted	diluted	earnings	per	share

Adjusted diluted earnings per share is calculated by taking the adjusted profit before tax as described after deducting 
an appropriate taxation charge and dividing by the total weighted average number of ordinary shares in issue during 
the year and adjusting for the dilutive potential ordinary shares relating to share options. The Group considers adjusted 
diluted earnings per share to be a useful measure of performance for the same reasons as adjusted profit before tax. In 
addition, it is used as the basis for consideration to the level of dividend payments.

74

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements
Year Ended 31 March 2022

2. ACCOUNTING POLICIES (CONTINUED)

Property, plant and equipment

Property, plant and equipment is stated at cost net of depreciation and any provision for impairment. Leasehold 
property is included in property, plant and equipment only where it is held under IFRS 16.

Disposal of assets 

The gain or loss arising on the disposal of an asset is determined as the difference between the disposal proceeds

and the carrying amount of the asset and is recognised in profit or loss.

Depreciation

Depreciation is calculated to write down the cost of all property, plant and equipment to the expected residual value by 
equal annual instalments over their estimated useful economic lives. All items of plant and equipment have immaterial 
residual values. The straight line rates generally applicable are:

Freehold property

Between 2.00% and 3.33% per annum

Leasehold improvements

Between 6% and 10% per annum

Data centre equipment

Computer equipment

Office equipment

Motor vehicles

Leases

Between 6% and 10% per annum

Between 20% and 50% per annum

Between 10% and 25% per annum

25% per annum

A lease is defined as a contract, or part of a contract, that conveys the right to use of an asset (the underlying asset) for 
a period of time in exchange for consideration. To apply this definition the Group assesses whether the contract meets 
three key evaluations which are whether the contract contains an identified asset, which is either explicitly identified in 
the contract or implicitly specified by being identified at the time the asset is made available to the Group; the Group 
has the right to obtain substantially all of the economic benefits from use of the identified asset throughout the period of 
use, considering its rights within the defined scope of the contract; and the Group has the right to direct the use of the 
identified asset throughout the period of use.

At the lease commencement date, the Group recognises a right-of-use asset and a corresponding lease liability on the 
balance sheet. The right-of-use asset is measured at cost, which is made up of the initial measurement of the lease liability 
measured at the present value of future lease payments, any initial direct costs incurred by the Group, an estimate of any 
costs to dismantle and remove the asset at the end of the lease, and any lease payments made in advance of the lease 
commencement date (net of any incentives received). The Group depreciates the right-of-use assets on a straight-line 
basis from the lease commencement date to the earlier of the end of the useful life of the right-of-use asset or the end of 
the lease term. The Group assesses the right-of-use asset for impairment under IAS 36 ‘Impairment of Assets’ where such 
indicators exist.

Lease liabilities are presented on two separate lines in the balance sheet for amounts due within one year and amounts 
due after more than one year. The lease liability is initially measured at the present value of lease payments that are not 
paid at the commencement date, discounted using the rate implicit in the lease. If this rate cannot readily be determined, 
the Group applies an incremental borrowing rate. The lease liability is subsequently measured by increasing the carrying 
amount to reflect interest on the lease liability and by reducing the liability by payments made. The Group re-measures 
the lease liability (and adjusts the related right-of-use asset) whenever the lease term has changed or a lease contract is 
modified and the modification is not accounted for as a separate lease.

Lease payments included in the measurement of the lease liability can be made up of fixed payments, variable payments 
based on an index or rate, amounts expected to be payable under a residual guarantee and payments arising from options 
reasonably certain to be exercised. Subsequent to initial measurement, the liability will be reduced for payments made 
and increased for interest. It is re-measured to reflect any reassessment or modification, or if there are changes in fixed 
payments. When the lease liability is re-measured, the corresponding adjustment is reflected in the right-of-use asset, or 
profit and loss if the right-of-use asset is already reduced to zero.

The Group has elected to account for short-term leases and leases of low-value assets using the practical expedients 
available under IFRS 16. Instead of recognising a right-of-use asset and lease liability, the payments in relation to these are 
recognised as an expense in profit or loss on a straight line basis over the lease term.

75

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements

Year Ended 31 March 2022

Notes To The Financial Statements
Year Ended 31 March 2022

2. ACCOUNTING POLICIES (CONTINUED)

Leases (continued)

Under IFRS 16, the Group recognises depreciation of the right-of-use asset and interest on lease liabilities in the 
consolidated statement of comprehensive income over the period of the lease. On the balance sheet, right-of-use assets 
have been included in property, plant and equipment and software and lease liabilities have been included in borrowings 
due within one year and after more than one year.

Under IFRS 16, the Group also separates the total amount of cash paid into a principal portion (presented within financing 
activities) and interest (presented within financing activities) in the consolidated statement of cash flows.

Impairment testing of goodwill, other intangible assets and property, plant and equipment

For the purposes of assessing impairment, assets are grouped at the lowest levels for which there are separately 
identifiable cash flows (cash-generating units). Goodwill is allocated to those cash-generating units that are expected 
to benefit from synergies of the related business combination and represent the lowest level within the Group at which 
management monitors goodwill.

Goodwill, other individual assets or cash-generating units that include goodwill, and those intangible assets not yet 
available for use are tested for impairment at least annually. All other individual assets or cash-generating units are tested 
for impairment whenever events or changes in circumstances indicate that the carrying amount may not be recoverable.

An impairment loss is recognised for the amount by which the assets or cash-generating unit’s carrying amount exceeds 
its recoverable amount. The recoverable amount is the higher of fair value, reflecting market conditions less costs to sell, 
and value in use based on an internal discounted cash flow evaluation. Management estimate expected future cash flows 
from each cash generating unit and determine a suitable interest rate to calculate the present value of the future cash 
flows. Discount factors are determined for each cash generating unit to reflect the underlying risks involved. The future 
cash flows used in the calculation are based on the Group’s latest approved budget.

Impairment losses recognised for cash-generating units, to which goodwill has been allocated, are credited initially to the 
carrying amount of goodwill. Any remaining impairment loss is charged pro rata to the other assets in the cash generating 
unit. With the exception of goodwill, all assets are subsequently reassessed for indications that an impairment loss 
previously recognised may no longer exist.

Borrowings

Borrowings are initially stated at fair value after deduction of any issue costs. The carrying amount is increased by 
the finance costs in respect of the accounting period and reduced by payments made in the period. Borrowings are 
subsequently stated at amortised cost, any difference between the periods (net of transaction costs) and the redemption 
value is recognised through profit or loss over the period of the borrowings using the effective interest method. Where 
borrowings are repaid early and new loan facilities agreed the terms of each loan facility are compared. Where the terms of 
the new borrowings are significantly different from those of the previous borrowings, the previous borrowings are treated 
as extinguished rather than modified as prescribed under IFRS 9.

Trade and other receivable - lease deposits

Rental and re-instatement deposits for leasehold premises are included in the consolidated statement of financial position 
as either non-current assets or current assets depending on the length of time to maturity. Where lease deposits are 
interest earning the amount of deposit is not discounted and where they are not interest earning they are discounted at 
an appropriate rate.

76

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements
Year Ended 31 March 2022

2. ACCOUNTING POLICIES (CONTINUED)

Reinstatement costs

The Group has made alterations to properties which it occupies under lease arrangements. These lease arrangements 
contain provision for reinstatement of the property to its original condition at the Group’s cost at the end of the 
lease should the landlord require that to happen. In respect of property leases which contain such a reinstatement 
provision the estimated cost of the reinstatement is provided in the financial statements. The discounted value of the 
expected cost of reinstatement is recorded as a leasehold improvement within property, plant and equipment and is 
then depreciated over the remaining term of the lease. A matching provision is recognised at the same time which is 
increased over the period of the lease by way of an interest charge such that the estimated cost of the reinstatement 
has been fully provided at the end of the lease period.

Provisions

Provisions are recognised when the Group has a present legal or constructive obligation as a result of a past event, it is 
probable that an outflow of resources will be required to settle the obligation, and the amount can be reliably estimated. 
Provisions are measured at the present value of the expenditures expected to be required to settle the obligation 
using a pre-tax rate that reflects current market assessments of the time value of money and the risks specific to the 
obligation. The increase in the provision due to passage of time is recognised as interest expense.

Taxation

The income tax expense represents the sum of the tax currently payable and deferred tax.

Current tax

Current tax is the tax currently payable based on taxable profit for the year and any adjustment to tax payable in 
respect of prior years. Taxable profit differs from net profit as reported in the statement of comprehensive income 
because it excludes items of income or expense that are taxable or deductible in other years and it further excludes 
items that are never taxable or deductible. The group’s liability for current tax is calculated using tax rates that have 
been enacted or substantively enacted by the balance sheet date.

A provision is recognised for those matters for which the tax determination is uncertain but it is considered probable 
that there will be a future outflow of funds to a tax authority. The provisions are measured at the best estimate of the 
amount expected to become payable.

Deferred tax

Deferred tax is the tax expected to be payable or recoverable on differences between the carrying amount of assets 
and liabilities in the financial statements and the corresponding tax bases used in the computation of taxable profit and 
is accounted for using the balance sheet liability method. Deferred tax liabilities are provided in full and are generally 
recognised for all taxable temporary differences, with no discounting. Deferred tax assets are recognised to the extent 
that it is probable that the underlying deductible temporary differences will be able to be offset against future taxable 
income. The carrying amount of deferred tax assets is reviewed at each balance sheet date and reduced to the extent 
that is no longer probable that sufficient taxable profits will be available to allow all or part of the asset to be recovered.

Deferred tax is not provided on the initial recognition of goodwill, nor on the initial recognition of an asset or liability 
unless the related transaction is a business combination or affects tax or accounting profit. Deferred tax on temporary 
differences associated with shares in subsidiaries is not provided if reversal of these temporary differences can be 
controlled by the Group and it is probable that reversal will not occur in the foreseeable future. In addition, tax losses 
available to be carried forward as well as other income tax credits to the Group are assessed for recognition as deferred 
tax assets. Where current or deferred tax arises from the initial accounting for a business combination, the tax effect is 
included in the accounting for the business combination.

Current and deferred tax assets and liabilities are calculated at tax rates and laws that are expected to apply to their 
respective period of realisation, provided they are enacted or substantively enacted at the balance sheet date. Deferred 
tax assets and liabilities arising in the same tax jurisdiction are offset and the Group intends to settles its current tax 
assets and liabilities on a net basis.

77

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements

Year Ended 31 March 2022

Notes To The Financial Statements
Year Ended 31 March 2022

2. ACCOUNTING POLICIES (CONTINUED)

Deferred tax (continued)

Changes in current and deferred tax assets or liabilities are recognised as a component of tax expense in the statement 
of comprehensive income, except where they relate to items that are recognised directly in other comprehensive 
income or equity (such as share-based remuneration) in which case the related deferred tax is also recognised in other 
comprehensive income or equity accordingly.

Financial instruments

Financial assets and financial liabilities are recognised in the Group’s statement of financial position when the Group 
becomes a party to the contractual provisions of the instrument.

Financial assets

Financial assets under IFRS 9 include trade, other receivables, prepayments and accrued income, cash and cash 
equivalents and lease deposits.

Classification and measurement of financial assets

The Group classifies financial assets into three categories:

•	

•	

•	

•	

•	

•	

•	

financial assets measured at amortised cost;

financial assets measured at fair value through other comprehensive income (“FVTOCI”); and

financial assets measured at fair value through profit or loss (“FVTPL”).

The classification of financial assets is based on the Group’s business model for managing the financial asset 
and the contractual cash flow characteristics associated with the financial asset. Specifically:

debt  instruments  that  are  held  within  a  business  model  whose  objective  is  to  collect  the  contractual 
cashflows, and that have contractual cash flows that are solely payments of principal and interest on the 
principal amount outstanding, are measured subsequently at amortised cost;

debt instruments that are held within a business model whose objective is to both collect the contractual 
cash flows and to sell the debt instruments, and that have contractual cash flows that are solely payments of 
principal and interest on the principal amount outstanding, are measured subsequently at FVTOCI; and

all other debt investments and equity investments are measured subsequently at FVTPL.

All financial assets are recognised when the Group becomes a party to the contractual provisions of the instrument. 
Financial assets other than those categorised as at fair value through profit or loss are recognised at fair value plus 
transaction costs on initial recognition. Financial assets categorised as at fair value through profit or loss are recognised 
initially at fair value with transaction costs expensed through profit or loss.

All income and expenses relating to financial assets that are recognised in the statement of comprehensive income are 
presented within ‘finance costs’ or ‘finance income’ except for impairment of trade receivables which is presented within 
‘administrative expenses’.

Loans and receivables are non-derivative financial assets with fixed or determinable payments that are not quoted in an 
active market. Loans and receivables are measured subsequent to initial recognition at amortised cost using the effective 
interest method, less provision for impairment. Discounting is omitted where the effect of discounting is immaterial. The 
Group’s cash and cash equivalents, trade and most other receivables fall into this category of financial instruments.

Financial derivatives such as forward foreign exchange contracts and interest rate swaps are carried at fair value through 
profit or loss subsequent to initial recognition.

Impairment of financial assets

IFRS 9 requires an expected credit loss (“ECL”) model which requires the Group to account for expected credit losses and 
changes in those expected credit losses at each reporting date to reflect changes in credit risk since initial recognition 
of the financial assets. The Group recognises an allowance for expected credit losses for all debt instruments not held at 
fair value through profit or loss (“FVTPL”). The main financial asset that is subject to the new expected credit loss model is 
trade receivables, which consist of billed receivables arising from contracts.

78

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements
Year Ended 31 March 2022

2. ACCOUNTING POLICIES (CONTINUED)

Impairment of financial assets (continued)

While cash and cash equivalents, accrued income and lease deposits held at amortised cost are also subject to the 
impairment requirements of IFRS 9, the identified impairment loss was immaterial.

The Group has applied the IFRS 9 simplified approach to measuring forward-looking expected credit losses (“ECL”) which 
uses a lifetime expected loss allowance for all trade receivables. The ECL model reflects a probability weighted amount 
derived from a range of possible outcomes. To measure the ECL, trade receivables and accrued income have been 
grouped based on shared credit risk characteristics and the days past due. The Group has established a provision matrix 
based on the payment profiles of sales over a twenty four month period and the corresponding historical credit losses 
experienced within this period. The historical loss rates are adjusted to reflect current and forward-looking information 
that might affect the ability of customers to settle the receivables, including, in the current and prior year the impact of 
Covid-19 and other macroeconomic factors as relevant.

Provision against trade and other receivables is made when there is objective evidence that the Group will not be able to 
collect all amounts due to it in accordance with the original terms of those receivables. The amount of the write-down is 
determined as the difference between the asset’s carrying amount and the present value of estimated future cash flows. 
An assessment for impairment is undertaken at least at each reporting date.

Financial liabilities

Classification and measurement of financial liabilities

Financial liabilities are obligations to pay cash or other financial assets and are recognised when the Group becomes 
a party to the contractual provisions of the instrument. Financial liabilities categorised as at fair value through profit or 
loss are recorded initially at fair value, all transaction costs are recognised immediately in profit or loss. All other financial 
liabilities are recorded initially at fair value, net of direct issue costs.

Financial liabilities categorised as at fair value through profit or loss are re-measured at each reporting date at fair value, 
with changes in fair value being recognised through profit or loss. All other financial liabilities are recorded at amortised 
cost using the effective interest method, with interest-related charges recognised as an expense in finance costs through 
profit or loss. A financial liability is derecognised only when the obligation is extinguished, that is, when the obligation is 
discharged, cancelled or when it expires. Finance charges, including premiums payable on settlement or redemption and 
direct issue costs, are charged to profit or loss on an accruals basis using the effective interest method and are added to 
the carrying amount of the instrument to the extent that they are not settled in the period in which they arise.

Hedge accounting

The hedge accounting requirements of IFRS 9 do not impact the Group financial liabilities.

Foreign currency transactions

Transactions denominated in foreign currencies are recorded at the rate ruling at the date of the transaction. Monetary 
assets and liabilities denominated in foreign currencies at the period end are retranslated at the rates ruling at that date. 
Any gains or losses arising on assets and liabilities between the date of recording and the date of settlement are treated as 
gains or losses through profit or loss. Forward foreign exchange contracts used to hedge the Group’s exposure to foreign 
currency transactions are fair valued at the balance date and the gain or loss is recognised through profit or loss for the 
period.

The results and financial position of all Group entities that have a functional currency different from the presentation 
currency are translated into the presentation currency as follows:

•	

•	

•	

assets and liabilities for each statement of financial position presented are translated at the closing rate at the 
date of the statement of financial position;

income and expenses for each income statement are translated at average exchange rates; and

all resulting exchange differences are recognised as a separate component of equity in the foreign currency 
translation reserve.

Cash and cash equivalents

Cash and cash equivalents comprise cash on hand and demand deposits, together with other short-term, highly liquid 
investments that are readily convertible into known amounts of cash with maturities of three months or less from inception 
and which are subject to an insignificant risk of changes in value.

79

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements

Year Ended 31 March 2022

Notes To The Financial Statements
Year Ended 31 March 2022

2. ACCOUNTING POLICIES (CONTINUED)

Dividends

Dividend distributions payable to equity shareholders are included in the financial statements within ‘other short term 
financial liabilities’ when a final dividend is approved in a general meeting. Interim dividend distributions to equity 
shareholders approved by the Board are not included in the financial statements until paid.

Equity

Equity comprises the following:

•	

•	

•	

•	

•	

•	

•	

“share capital” represents the nominal value of equity shares;

 “own shares EBT” represents the amount of the Company’s own equity shares, plus attributable transaction costs, 
that is held by the Company within the iomart Group plc Employee Benefit Trust;

“share premium” represents the excess over nominal value of the fair value of consideration received for equity 
shares, net of expenses of the share issue;

“merger reserve” represents the excess over nominal value of the fair value of consideration received for equity 
shares, net of expenses of the share issue, when ordinary share capital is included in the consideration for business 
acquisitions;

“capital redemption reserve” represents set aside reserves in relation to previous redemption of own shares;

“foreign currency translation reserve” represents all exchange differences on the translation of the results and 
financial position of Group entities that have a functional currency different from the presentation currency; and

“retained earnings” represents retained profits and share-based payment reserve.

Employee benefits - pensions

The Group contributes to an auto-enrolment pension scheme and also to a number of personal pension schemes on 
behalf of Executive Directors and some senior employees. The pension costs charged against operating profit are the 
contributions payable to the schemes in respect of the accounting period.

Share-based payments

The Group operates equity-settled share-based remuneration plans for its employees. All goods and services received 
in exchange for the grant of any share-based payment are measured at their fair values. Where employees are rewarded 
using share-based payments, the fair values of employees’ services are determined indirectly by reference to the fair value 
of the instrument granted to the employee. This fair value is appraised at the grant date and excludes the impact of non-
market vesting conditions (for example, profitability and sales growth targets).

All share-based remuneration plans are ultimately recognised as an expense through profit or loss with a corresponding 
credit to ‘retained earnings’.

If vesting periods or other non-market vesting conditions apply, the expense is allocated over the vesting period, based on 
the best available estimate of the number of share options expected to vest. Estimates are subsequently revised if there 
is any indication that the number of share-based incentives expected to vest differs from previous estimates. The three 
main vesting conditions that apply to share options relate to the achievement of annual objectives, continuous employment 
and achievement of Group results. Any cumulative adjustment prior to vesting is recognised in the current period. No 
adjustment is made to any expense recognised in prior periods if share-based incentives ultimately exercised are different 
to that estimated on vesting.

Upon exercise of share-based incentives the proceeds received net of attributable transaction costs are credited to share 
capital, and where appropriate share premium.

80

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements
Year Ended 31 March 2022

2. ACCOUNTING POLICIES (CONTINUED)

Segmental reporting

The Group provides segmental reporting on a basis consistent with the provision of internal financial information used for 
decision making purposes by the Chief Operating Decision-Maker. Internal reports are produced on a basis consistent with 
the accounting policies adopted in the Group’s financial statements.

The Group calculates geographical information on the basis of the location of the customer.

Going concern

The Group’s business activities, together with the factors likely to affect its future development, performance and position 
are set out in the Strategic Report on pages 8 to 29. The financial position of the Group, its cash flows, liquidity position 
and borrowing facilities are described in the Chief Financial Officer’s Report on pages 14 to 19.

Note 28 to the financial statements includes the Group’s objectives, policies and processes for managing its capital; its 
financial risk management objectives; details of its financial instruments and hedging activities; and its exposures to credit 
risk and liquidity risk.

On 2 December 2021, the Group successfully refinanced and increased the Group’s existing single bank Revolving Credit 
Facility of £80m that was due to mature on 30 September 2022. The new £100m Revolving Credit Facility (“RCF”) was 
provided by a new four bank group consisting of HSBC, Royal Bank of Scotland, Bank of Ireland and Clydesdale Bank. 
The new facility has an initial maturity date of 30 June 2025, with a 12-month extension option and benefits from a £50m 
Accordion Facility. The RCF has a borrowing cost at the Group’s current leverage levels of 180 basis points over SONIA, 
compared to 150 basis points over LIBOR on the prior facility. The RCF and the Accordion Facility (if exercised) provide the 
Group with additional liquidity which will be used for general business purposes and to fund investments, in accordance 
with the Group’s five-year strategic plan. The Directors are of the opinion that the Group can operate within the current 
facility and comply with its financial bank covenants which consists of an interest cover and leverage cover ratio.

At the end of the financial year, the Group had net debt of £41.3m (2021: £54.6m) a level which the Board is comfortable 
with given the strong cash generation of the Group. The Group has considerable financial resources together with 
long‐term contracts with a number of customers and suppliers across different geographic areas and industries. As a 
consequence, the Directors believe that the Group is well placed to manage its business risks.

The Directors have considered the Group budgets and the cash flow forecasts for the next three financial years, and 
associated risks and the availability of bank and leasing facilities. We have run appropriate scenario and stress tests 
applying reasonable downside sensitivities and are confident we have the resources to meet our liabilities as they fall due.

After making enquiries, the Directors have a reasonable expectation that the Group will be able to meet its financial 
obligations and has adequate resources to continue in operational existence for the foreseeable future (being a period 
extending at least twelve months from the date of approval of these financial statements). For this reason they continue to 
adopt the going concern basis in preparing the financial statements.

81

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements

Year Ended 31 March 2022

Notes To The Financial Statements
Year Ended 31 March 2022

2. ACCOUNTING POLICIES (CONTINUED)

Critical accounting judgements and key sources of estimation uncertainty

The Group do not consider that there are any critical accounting judgements or key sources of estimation uncertainty 
in the preparation of the financial statements for the year ended 31 March 2022 that have a significant risk of causing a 
material adjustment to the carrying amounts of assets and liabilities within the next financial year.

3. SEGMENTAL ANALYSIS

The Chief Operating Decision-Maker has been identified as the Chief Executive Officer (“CEO”) of the Company. The Group 
has two operating segments and the CEO reviews the Group’s internal reporting which recognises these two segments in 
order to assess performance and to allocate resources. The Group has determined its reportable segments which are also 
its operating segments based on these reports.

The Group currently has two operating and reportable segments being Easyspace and Cloud Services.

•	 Easyspace – this segment provides a range of shared hosting and domain registration services to micro and SME 

companies.

•	 Cloud Services – this segment provides managed cloud computing facilities and services, through a network of 
owned data centres, to the larger SME and corporate markets. The segment uses several routes to market including 
iomart Cloud, Infrastructure as a Service (IaaS), Cristie Data, Sonassi, LDeX, Bytemark and Memset.

Information regarding the operation of the reportable segments is included below. The CEO assesses the performance of 
the operating segments based on revenue and a measure of earnings before interest, tax, depreciation and amortisation 
(EBITDA) before any allocation of Group overheads, charges for share-based payments, costs associated with acquisitions 
and any gain or loss on revaluation of contingent consideration and material non-recurring items. This segment EBITDA is 
used to measure performance as the CEO believes that such information is the most relevant in evaluating the results of 
the segment.

The Group’s EBITDA for the year has been calculated after deducting Group overheads from the EBITDA of the two 
segments as reported internally. Group overheads include the cost of the Board, all the costs of running the premises in 
Glasgow, the Group marketing, human resource, finance and design functions and legal and professional fees.

The segment information is prepared using accounting policies consistent with those of the Group as a whole.

The assets and liabilities of the Group are not reviewed by the Chief Operating Decision-Maker on a segment basis. 
Therefore none of the Group’s assets and liabilities are segmental assets and liabilities and are all unallocated for 
segmental disclosure purposes. For that reason the Group has not disclosed details of segmental assets and liabilities.

All segments are continuing operations. No customer accounts for 10% or more of external revenues. Inter-segment 
transactions are accounted for using an arms-length commercial basis.

82

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements
Year Ended 31 March 2022

3. SEGMENTAL ANALYSIS (CONTINUED)

Operating Segments

Revenue by Operating Segment

Easyspace

Cloud Services

Cloud Services revenue can be further disaggregated as follows:

Cloud managed services

Self-managed infrastructure

Non-recurring revenue

2022

£’000

11,782

91,236

103,018

2022

£’000

55,745

28,363

7,128

91,236

The nature of these three offerings are explained within the Chief Executive Officer report on pages 10 and 11.

Recurring and Non-recurring Revenue

The amount of recurring and non-recurring revenue recognised during the year can be summarised as follows:

Recurring - over time

Non-recurring - point in time

Geographical Information

2022

£’000

95,890

7,128

103,018

2021

£’000

11,939

99,944

111,883

2021

£’000

57,961

30,311

11,672

99,944

2021

£’000

100,211

11,672

111,883

In presenting the consolidated information on a geographical basis, revenue is based on the geographical location of 
customers. There is no single country where revenues are individually material other than the United Kingdom. The United 
Kingdom is the place of domicile of the parent company, iomart Group plc.

Analysis	of	Revenue	by	Destination

United Kingdom

Rest of the World

Revenue from operations

83

2022

£’000

88,692

14,326

2021

£’000

97,113

14,770

103,018

111,883

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements

Year Ended 31 March 2022

Notes To The Financial Statements
Year Ended 31 March 2022

3. SEGMENTAL ANALYSIS (CONTINUED)

Profit by Operating Segment

2022

Depreciation,  
amortisation, 
acquisition 
costs and 
share-based 
payments 

2021

Depreciation,  
amortisation, 
acquisition 
costs and 
share-based 
payments 

Operating 
profit/(loss)

Adjusted 
EBITDA 

£’000

(665)

£’000

5,009

 £’000 

5,343

£’000

(1,165)

(22,319)

14,322

40,482

(24,091)

-

(315)

(480)

(4,306)

(4,417)

(315)

(480)

-

-

-

(493)

(1,247)

Adjusted 
EBITDA 

£’000

5,674

36,641

(4,306)

-

-

38,009

(23,779)

14,230

41,408

(26,996)

-

(4,834)

9,396

Easyspace

Cloud Services

Group overheads

Acquisition costs

Share-based payments

Gain on revaluation of 
contingent consideration

Group interest and tax

Profit for the year

Group overheads, acquisition costs, share-based payments, interest and tax are not allocated to segments.

4. OPERATING PROFIT

Operating profit is stated after charging/(crediting) the following:

Staff costs excluding development costs capitalised 

Depreciation of property, plant and equipment:

 - Owned assets

 - Right-of-use assets (note 22)

Short-term and low value lease expense (note 22)

Amortisation of intangibles:

 - Acquired intangible assets

 - Other intangible assets

 - Right-of-use assets (note 22)

Gain on disposal of property

Bad debt expense

Net foreign exchange loss

 2022

 £’000 

19,189

12,863

3,433

1,784

4,044

2,359

285

(337)

293

99

Operating 
profit/(loss)

£’000

4,178

16,391

(4,417)

(493)

(1,247)

14,412

33

(4,241)

10,204

 2021 

 £’000 

22,049

13,160

3,722

1,578

5,457

2,632

285

-

650

211

84

iomart Group plc Annual Report and Financial Statements 2022 
 
Notes To The Financial Statements
Year Ended 31 March 2022

4. OPERATING PROFIT (CONTINUED)

Included within administrative expenses are fees paid to the Group’s auditor’s as follows:

Auditor’s remuneration

Audit services:

- Fees payable for the audit of the consolidation and the parent company 
financial statements

- Fees payable for audit of subsidiaries, pursuant to legislation – UK

- Fees payable for audit of subsidiaries, pursuant to legislation – International

Total audit services fees

Non-audit services:

- Interim review

Total non-audit services fees

Total Auditor’s remuneration

5. INFORMATION REGARDING EMPLOYEES AND DIRECTORS

The average number of persons (including all Directors) employed by the Group during the year was as follows:

Technical

Sales and marketing

Administration

2022

No.

272

77

46

395

*We have restated the prior year split of the average number of persons employed by the Group to reallocate staff from sales and marketing to technical.

Staff costs of the Group during the year in respect of employees and all Directors were:

Wages and salaries

Social security costs

Pension costs

Share-based payments

2022

£’000

18,090

1,604

367

480

The Group operates a stakeholder pension scheme and also contributes to a number of personal pension schemes on 
behalf of executive Directors and some senior employees. In the case of executive Directors, details of the pension 
arrangements are given within the Report of the Board to the Members on Directors’ Remuneration on pages 41 to 47. 
In the case of senior employees, pension contributions to individuals’ personal pension arrangements are payable by the 
Group at a rate equal to the contribution made by the senior employee subject to a maximum employer contribution of 5% 
of basic salary.

20,541

23,355

85

2022

£’000

2021

£’000

85

126

15

226

24

24

250

69

121

14

204

23

23

227

2021*

No.

289

92

49

430

2021

£’000

18,950

2,795

363

1,247

iomart Group plc Annual Report and Financial Statements 2022 
Notes To The Financial Statements

Year Ended 31 March 2022

Notes To The Financial Statements
Year Ended 31 March 2022

5. INFORMATION REGARDING DIRECTORS AND EMPLOYEES (CONTINUED)

The remuneration of the Directors are as follows:

Directors’ emoluments

Aggregate emoluments

Share-based payments

Total Directors’ emoluments

Emoluments payable to the highest paid Director are as follows:

Aggregate emoluments

2022
£’000

1,048

79

1,127

2022
£’000

465

2021
£’000

1,246

163

1,409

2021
£’000

525

During the year the Company made personal pension contributions to personal pension schemes or paid a pension 
allowance to two of the Directors (2021: two) of £52,440 (2021: £52,440).

The aggregate amount of gains realised by Directors, who served during the year, on the exercise of share options 
during the year was £64,000 (2021: £3,532).

The detailed numerical analysis of Directors’ remuneration and share options is included in the Report of the Board to 
the Members on Directors’ Remuneration on pages 41 to 47.

6. ACQUISITION COSTS

Professional fees

Non-recurring acquisition integration costs

Total acquisition costs

7. NET FINANCE COSTS

Finance income:

Bank interest receivable
Finance income for the year

Finance costs:

Bank loan 
Accelerated write off of arrangement fee on bank facility
Interest on lease liabilities (note 22)
Other interest charges
Finance costs for the year

Net finance costs

2022
£’000

-

315

315

2022
£’000

-
-

(1,222)
(102)
(646)
(92)
(2,062)

(2,062)

2021
£’000

44

449

493

2021
£’000

19
19

(1,190)
-
(732)
(78)
(2,000)

(1,981)

86

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements
Year Ended 31 March 2022

8. DIVIDENDS PAID ON SHARES CLASSED AS EQUITY

2022

2022 

2021

2021 

Pence per 
share

£’000

Pence per 
share

£’000

Paid during the year:

Final dividend (proposed in the prior year)

Equity dividends on ordinary shares

4.50p

4,931

3.93p

4,287

Interim dividend

Equity dividends on ordinary shares

2.42p

2,660

2.60p

2,845

Total dividend paid in cash

7,591

7,132

The Directors have recommended a final dividend for the year ended 31 March 2022 of 3.60p per share (2021: 4.50p 
per share). Subject to shareholder approval this proposed final dividend would be payable on 2 September 2022 to 
shareholders on the register at close on 12 August 2022.

87

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements

Year Ended 31 March 2022

Notes To The Financial Statements
Year Ended 31 March 2022

9. TAXATION

Corporation Tax:

Tax charge for the year

Adjustment relating to prior years

Total current taxation charge

Deferred Tax:

Origination and reversal of temporary differences

Adjustment relating to prior years

Effect of different statutory tax rates of overseas jurisdictions

Effect of changes in tax rates

Total deferred taxation (charge)/credit

Total taxation charge

2022

£’000

2021

£’000

(1,333)

(3,448)

209

(100)

(1,124)

(3,548)

(1,517)

(137)

(4)

10

1,266

18

4

-

(1,648)

1,288

(2,772)

(2,260)

The differences between the total taxation charge shown above and the amount calculated by applying the standard rate 
of UK corporation tax to the profit before tax are as follows:

Profit before tax

Tax charge @ 19% (2021: 19%)

Expenses disallowed for tax purposes and non-taxable income

Tax effect of net gain on revaluation of contingent consideration

Adjustments in current tax relating to prior years

Tax effect of different statutory tax rates of overseas jurisdictions

Movement in deferred tax relating to changes in tax rates

Tax effect of share-based remuneration

Effect of super-deduction

Movement in deferred tax related to development costs

Movement in deferred tax related to property, plant and equipment

Movement in deferred tax relating to prior years

Total taxation charge for the year

2022
£’000

2021
£’000

12,168

12,464

2,312

2,368

4

-

(209)

4

(10)

833

(377)

72

6

137

33

(6)

100

10

-

(259)

-

-

32

(18)

2,772

2,260

The weighted average applicable tax rate for the year ended 31 March 2022 was 19% (2021: 19%). The effective rate of tax 
for the year, based on the taxation charge for the year as a percentage of the profit before tax is 22.8% (2021: 18.1%). The 
effective rate of tax has increased in the year due to the movement in the tax effect of share-based remuneration driving 
a £0.8m charge in the consolidated statement of comprehensive income largely driven by the movement in the share price 
and the rate change impact. This has been offset by the effect of super-deduction in the current year driving a £0.4m 
credit recognised in the consolidated statement of comprehensive income.

Deferred tax assets and liabilities at 31 March 2022 have been calculated based on the rate of 25% enacted at the balance 
sheet date (2021: 19%).

88

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements
Year Ended 31 March 2022

10. DEFERRED TAX

The Group recognised deferred tax assets and liabilities as follows:

Share-based remuneration

Capital allowances temporary differences

Deferred tax on acquired assets with no capital allowances

Deferred tax on development costs

Deferred tax on customer relationships

Deferred tax on intangible software

Deferred tax (liability)/asset

2022

£’000

884

843

(19)

(542)

(2,499)

(177)

(1,510) 

2021

£’000

1,332

1,363

(40)

-

(2,356)

(161)

138

At the year end, the Group had no unused tax losses (2021: £nil) available for offset against future profits.

The movement in the deferred tax account during the year was:

Capital 
allowances 
temporary 
differences
£’000

Development 
costs
£’000

Deferred tax 
on acquired 
assets with 
no capital 
allowances
£’000

Share-based 
remuneration
£’000

Customer 
relationships
£’000

Intangible 
software
£’000

Total
£’000

Balance at 1 April 2020

1,069

1,364

Credited/(charged) to 
statement of comprehensive 
income

Effect of different tax rates of 
overseas jurisdictions

263

-

(8)

7

Balance at 31 March 2021

1,332

1,363

-

-

-

-

(88)

(3,298)

(193)

(1,146)

48

-

953

(11)

32

-

(40)

(2,356)

(161)

1,288

(4)

138

 (Charged)/credited to 
statement of comprehensive 
income

Effect of different tax rates of 
overseas jurisdictions

Effect of changes in tax rates

Balance at 31 March 2022

(869)

(947)

(542)

-

421

884

-

427

843

-

-

(542)

34

-

(13)

(19)

635

35

(1,654)

(4)

-

(774)

(2,499)

(51)

(177)

(4)

10

(1,510)

The deferred tax asset in relation to share-based remuneration arises from the anticipated future tax relief on the exercise 
of share options.

The deferred tax on capital allowances temporary differences arises mainly from plant and equipment in the Cloud Services 
segment where the tax written down value varies from the net book value.

The deferred tax on development costs arose from development expenditure on which tax relief was received in advance 
of the amortisation charge.

The deferred tax on acquired assets arises from data centre equipment acquired through the acquisition of iomart 
Datacentres Limited on which depreciation is charged but on which there are no capital allowances available.

The deferred tax on customer relationships and intangible software arises from permanent differences on acquired 
intangible assets.

89

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements

Year Ended 31 March 2022

Notes To The Financial Statements
Year Ended 31 March 2022

11. EARNINGS PER ORDINARY SHARE

Basic earnings per share is calculated by dividing the earnings attributable to ordinary shareholders by the weighted 
average number of ordinary shares in issue during the year, after deducting any own shares held in Treasury and held 
by the Employee Benefit Trust. Diluted earnings per share is calculated by dividing the earnings attributable to ordinary 
shareholders by the total of the weighted average number of ordinary shares in issue during the year, after deducting any 
own shares, and adjusting for the dilutive potential ordinary shares relating to share options.

Profit for the financial year and basic earnings attributed to 
ordinary shareholders

Weighted average number of ordinary shares:

Called up, allotted and fully paid at start of year

Own shares held by Employee Benefit Trust

Issued share capital in the year

Weighted average number of ordinary shares - basic

Dilutive impact of share options

2022

£’000

9,396

No

000

2021

£’000

10,204

No

000

109,671

109,160

(141)

181

(141)

230

109,711

109,249

2,210

2,416

Weighted average number of ordinary shares - diluted

111,921

111,665

Basic earnings per share 

Diluted earnings per share

Adjusted earnings per share

Profit for the financial year and basic earnings attributed to 

ordinary shareholders

- 

- 

- 

Amortisation of acquired intangible assets

Acquisition costs

Share-based payments

-  Gain on revaluation of contingent consideration

- 

- 

Accelerated write off of arrangement fee on bank facility

Tax impact of adjusted items

Adjusted profit for the financial year and adjusted earnings 
attributed to ordinary shareholders

Adjusted basic earnings per share 

Adjusted diluted earnings per share

8.6 p

8.4 p

2022

£’000

9,396

4,044

315

480

-

102

(879)

13,458

12.2 p

12.0 p

9.3 p

9.1 p

2021

£’000

10,204

5,457

493

1,247

(33)

-

(1,341)

16,027

14.7 p

14.4 p

90

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements
Year Ended 31 March 2022

12. INTANGIBLE ASSETS

 Goodwill 

Development 
costs

Acquired 
customer 
relationships

 Software 

Beneficial 
contracts

 Domain names 
& IP addresses 

 Total 

 £’000 

£’000

£’000

 £’000 

£’000

 £’000 

£’000

Cost

At 1 April 2020

Additions

Currency translation differences

Disposals

Development cost capitalised

86,479

10,598

57,414

10,323 

86

336

165,236

-

-

-

-

-

-

-

1,306

-

(78)

(73)

-

561

(57)

-

-

-

-

-

-

-

-

-

-

561

(135)

(73)

1,306

At 31 March 2021

86,479

11,904

57,263

10,827

86

336

166,895

Additions

Currency translation differences

Development cost capitalised

-

-

-

-

-

1,352

-

36

-

91

27

-

-

-

-

-

-

-

91

63

1,352

At 31 March 2022

86,479

13,256

57,299

10,945

86

336

168,401

Accumulated amortisation:

At 1 April 2020

Charge for the year

Currency translation differences

Disposals

At 31 March 2021

Charge for the year

Currency translation differences

At 31 March 2022

Carrying amount:

-

-

-

-

-

-

-

-

(8,373) 

(39,954) 

(5,464) 

(1,446)

(5,457)

(1,455)

-

-

82

13

90

-

(55)

(7)

-

-

(280)

(54,126) 

(9)

(8,374)

-

-

172

13

(9,819) 

(45,316) 

(6,829) 

(62)

(289)

(62,315) 

(1,347)

(4,044)

(1,282)

-

(36)

(31)

(7)

-

(8)

-

(6,688)

(67)

(11,166) 

(49,396) 

(8,142) 

(69)

(297)

(69,070) 

At 31 March 2022

86,479

2,090

7,903

2,803

At 31 March 2021

86,479

2,085

11,947

3,998

17

24

39

99,331

47

104,580

Of the total additions in the year of £91,000 (2021: £561,000), no amounts related to leases under IFRS 16 (note 22) (2021: 
£nil). There were no amounts included in trade payables at the year end (2021: £nil). Consequently, the consolidated 
statement of cash flows discloses a figure of £91,000 (2021: £561,000) as the cash outflow in respect of the purchase of 
intangible asset in the year.

All amortisation and impairment charges are included in the depreciation, amortisation and impairment of non-financial 
assets classification, which is disclosed as administrative expenses in the statement of comprehensive income.

Included within customer relationships are the following significant net book values: £1.4m in relation to the acquisitions 
of Memset Limited with a remaining useful life of 6 years, the managed private cloud business of ServerChoice Limited 
of £1.1m with a useful life of 6 years, Bytemark Limited with a net book value of £0.4m and LDeX Group Limited of £1.4m 
both with a remaining useful life of 5 years, Sonassi Limited of £2.0m, Dediserve Limited of £0.6m, SimpleServers Limited 
of £0.3m all three with a remaining useful life of 4 years.

91

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements

Year Ended 31 March 2022

Notes To The Financial Statements
Year Ended 31 March 2022

12. INTANGIBLE ASSETS (CONTINUED)

During the year, goodwill was reviewed for impairment in accordance with IAS 36 “Impairment of Assets”. No impairment 
charges (2021: £nil) arose as a result of this review. For this review goodwill was allocated to individual Cash Generating 
Units (CGU) on the basis of the Group’s operations.

The carrying value of goodwill by each CGU is as follows:

Cash Generating Units (CGU)

Easyspace

Cloud Services

2022

£’000

23,315

63,164

86,479

2021

£’000

23,315

63,164

86,479

The recoverable amount of a CGU is determined based on value-in-use calculations. These calculations use pre-tax cash 
flow projections based on financial budgets approved by the Board covering a five year period. These projections are the 
result of detailed planning and assume similar levels of organic growth as the Group has experienced in the previous years.

The growth rates and margins used to extrapolate estimated future performance continue to be based on past growth 
performance adjusted downwards to take into account the additional risk due to the passage of time. The growth rate 
does not exceed the long-term average growth rate for the business in which the CGU operates. The growth rates used to 
estimate future performance beyond the periods covered by the annual and strategic planning processes do not exceed 
the long-term average growth rates for similar products.

In determining the value-in-use, the estimated future cash flows are discounted to their present value using a pre-tax 
discount rate that reflects current market assessments of the time value of money and the risks specific to the asset.

Management continue to apply the judgement that there are two distinct CGUs within the Group, namely Cloud Services 
and Easyspace. These segments have been derived with due consideration to IAS 36. The assumptions used for the CGU 
included within the impairment reviews are as follows:

Easyspace

Cloud Services

31 March 
2022

31 March 
2021

31 March 
2022

31 March 
2021

Discount rate

Future perpetuity rate

Initial period for which cash flows are estimated (years)

14.4%

0.0%

5

14.0%

0.0%

5

14.4%

2.5%

5

14.0%

2.5%

5

Based on an analysis of the impairment calculation’s sensitivities to changes in key parameters (growth rate, discount rate 
and pre-tax cash flow projections) there was no reasonably possible scenario where the CGU’s recoverable amount would 
fall below its carrying amount.

13. TRADE AND OTHER RECEIVABLES – NON-CURRENT

Non-current trade and other receivables relates to lease deposits of £531,000 (2021: £502,000) which are made up of a 
rental deposit of £531,000 (2021: £502,000). The rental deposit is due to be repaid at the end of the lease which at the 
earliest is June 2035.

The Group is due to receive interest on the lease deposits at the prevailing market rate and therefore they have not been 
discounted.

92

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements
Year Ended 31 March 2022

14. SUBSIDIARIES

The following are subsidiaries and have all been consolidated in the Group financial statements:

Country of 
registration and 
operation*

Activity

 Owned by 
the company
%

Owned by subsidiary 
undertakings
%

Backup Technology Limited

England

Dormant

Bytemark Holdings Limited

England

Non-trading

Bytemark Limited

England Managed hosting 

services

Cristie Data Limited

England

Provision of data 
storage, backup and 
virtualisation solutions

Dediserve Limited

Easyspace Limited

iomart Cloud Inc

Republic of 
Ireland

Managed hosting 
services

England Webservices

      USA Managed hosting 

services

iomart Cloud Services Limited 

Scotland Managed hosting 

services

iomart Datacentres Limited 

England

Dormant

iomart Hosting Limited 

Scotland Managed hosting 

iomart Limited 

LDeX Connect Limited

LDeX Group Limited

services

Scotland

Dormant 

England

Non-trading                          

England

Non-trading

London Data Exchange Limited

England

Non-trading

Melbourne Server Hosting Limited

England

Non-trading

Memset Limited

Netintelligence Limited 

Rapidswitch Limited

Redstation Limited

ServerSpace Limited

SimpleServers Limited

Sonassi Limited

Switch Media Limited

Systems Up Limited

Tier 9 Limited

England Managed hosting 

services

Scotland

Dormant

England

Dormant

England

Dormant

England

Non-trading

England

Non-trading

England

Non-trading

England

Non-trading

England

Non-trading

England

Non-trading

United Communications Limited

England

Non-trading

100

100

-

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

-

-

100

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

*All subsidiaries with a country of registration in England have a registered office of 3rd Floor, 11-21 Paul Street, London, 
EC2A 4JU. All subsidiaries with a country of registration in Scotland have a registered office of Lister Pavilion, Kelvin 
Campus, West of Scotland Science Park, Glasgow, G20 0SP. The registered office of Dediserve Limited is 13-18 City Quay, 
Dublin 2. The registered office of iomart Cloud Inc is Miracle Mile Plaza, 601 21st Street, Suite 300, Vero Beach, FL 32960.

All of the above subsidiaries are wholly owned by iomart Group plc or one of its subsidiary companies and operate in the 
country of registration. The Group controls 100% of the ordinary share capital of each subsidiary.

93

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements

Year Ended 31 March 2022

Notes To The Financial Statements
Year Ended 31 March 2022

15. PROPERTY, PLANT AND EQUIPMENT

Leasehold 
property and 
improve-
ments

Freehold 
property

Data centre 
equipment

Computer 
equipment

Office 
equipment

Motor 
vehicles

Total

£’000

£’000

£’000

£’000

£’000

£’000

£’000

Cost:

At 1 April 2020

Additions in the year 

Disposals in the year

Currency translation 
differences

8,910 

-

(179)

29,671 

9,157

-

-

(134)

26,113 

1,966

-

-

97,592

10,504

-

127

2,771 

40

-

-

23

165,080

-

-

-

21,667

(179)

(7)

At 31 March 2021

8,731 

38,694 

28,079 

108,223

2,811 

23

186,561

Additions in the year 

Disposals in the year

Currency translation 
differences

-

(495)

1,834

(203)

2,890

(445)

5,907

(20)

-

99

-

158

43

(14)

-

-

-

-

10,674

(1,177)

257

At 31 March 2022

8,236 

40,424 

30,524

114,268

2,840

23

196,315

Accumulated depreciation:

At 1 April 2020

Charge for the year

Disposals in the year

Currency translation 
differences

At 31 March 2021

Charge for the year

Disposals in the year

Currency translation 
differences

(697)

(265)

25

-

(937)

(255)

138

-

(7,104)

(4,541)

-

(30)

(15,470)

(67,532)

(1,924)

(1,753)

(10,089)

(226)

-

-

-

74

-

-

(9)

(8)

-

-

(92,736)

(16,882)

25

44

(11,675)

(17,223)

(77,547)

(2,150)

(17)

(109,549)

(4,481)

(1,263)

(10,101)

(190)

(6)

(16,296)

-

(58)

445

20

-

(122)

-

-

-

-

603

(180)

At 31 March 2022

(1,054)

(16,214)

(18,041)

(87,750)

(2,340)

(23)

(125,422)

Carrying amount:

At 31 March 2022

7,182

24,210

12,483

26,518

500

At 31 March 2021

7,794

27,019 

10,856 

30,676

661

-

6

70,893

77,012

During the year there were additions of £249,000 (2021: £63,000) in respect of reinstatement provisions (note 21) and 
additions of £1,491,000 (2021: £8,683,000) in respect of leases under IFRS 16 (note 22). Of the total remaining additions in 
the year of £8,934,000 (2021: £12,921,000), £420,000 (2021: £977,000) was included in trade payables as unpaid invoices 
at the year end resulting in a net decrease of £558,000 (2021: net increase of £2,271,000) in trade payables. Consequently, 
the consolidated statement of cash flows discloses a figure of £9,492,000 (2021: £15,192,000) as the cash outflow in 
respect of property, plant and equipment additions in the year.

Note 22 provides the movements in the year relating to IFRS 16 right-of-use assets as included in the above table.

94

iomart Group plc Annual Report and Financial Statements 2022 
 
 
 
 
Notes To The Financial Statements
Year Ended 31 March 2022

16. TRADE AND OTHER RECEIVABLES - CURRENT

Trade receivables

Less: expected credit loss

Trade receivables (net)

Other receivables

Prepayments 

Accrued income

Trade and other receivables

2022

£’000

7,523

(335)

7,188

270

11,731

1,403

2021

£’000

8,631

(316)

8,315

519

12,614

1,531

20,592

22,979

The Directors consider that the carrying amount of trade and other receivables is approximately equal to their fair value.

The Group applies the simplified approach to providing for expected credit losses prescribed, which permits the use of 
lifetime expected loss provision for all trade receivables. The expected credit losses on trade receivables are estimated 
using a provision matrix by reference to past default experience of the debtor and an analysis of the debtor’s current 
financial position, adjusted for factors that are specific to the debtors, general economic conditions of the industry in which 
the debtors operate and an assessment of both the current as well as the forecast direction of economic conditions at the 
reporting date, including consideration of the impact of Covid-19.

The following table details the risk profile of trade receivables based on the Group’s provision matrix. As the Group’s 
historical credit loss experience does not show significantly different loss patterns for different customer segments, the 
provision for loss allowance based on past due status is not further distinguished between the Group’s different customer 
segments.

Risk profile category (ageing)

£’000

%

£’000

£’000

%

£’000

2022

ECL rate

2022 ECL 
allowance

2021

ECL rate

2021 ECL 
allowance

Current

Current

0-30 days

30-60 days

60-90 days

Over 90 days

Total

4,856

2,099

0.43%

3.36%

355 

23.06%

59.67%

99.38%

126

87

7,523

(21)

(70)

(82)

(75)

(87)

6,402

1,692

321 

134

82

0.31%

5.31%

14.01%

59.70%

98.78%

(335)

8,631

(20)

(90)

(45)

(80)

(81)

(316)

To consider the total exposure to credit risks, the Group uses figures net of VAT. At 31 March 2022, £4,856,000 (2021: 
£6,402,000) of net trade receivables were fully performing. Net trade receivables of £2,332,000 (2021: £1,912,000) were 
past due, but not impaired. The credit quality of financial assets that are neither past due or impaired can be assessed 
by reference to the customer type. Trade receivables consist of a large number of customers in various industries and 
geographical areas. The Group is not exposed to any significant credit risk exposure to any single counterparty or any 
group of counterparties having similar characteristics.

17. CASH AND CASH EQUIVALENTS

Cash at bank and in hand 

Cash and cash equivalents

2022

£’000

2021

£’000

15,332

15,332

23,038

23,038

The credit risk on cash and cash equivalents is considered to be negligible because the counter parties are largely UK 
banking institutions. The effective interest rate earned on short-term deposits was 0% (2021: 0.5%).

95

iomart Group plc Annual Report and Financial Statements 2022 
 
 
 
 
Notes To The Financial Statements

Year Ended 31 March 2022

Notes To The Financial Statements
Year Ended 31 March 2022

18. TRADE AND OTHER PAYABLES

Trade payables

Other taxation and social security

Accruals

Deferred income

Other creditors

Trade and other payables - Current

2022
£’000

2021
£’000

(5,661)

(2,290)

(7,558)

(7,368)

(2,048)

(8,681)

(10,408)

(10,857)

(315)

(541)

(26,232)

(29,495)

The carrying amount of trade and other payables approximates to their fair value. Current trade payables and accruals are 
non-interest bearing and generally mature within three months.

Deferred income

Trade and other payables – Non-current

2022
£’000

2021
£’000

(2,643)

(2,662)

(2,643)

(2,662)

Non-current deferred income in the year predominantly relates to support contracts that span over one year.

19. CONTINGENT CONSIDERATION DUE ON ACQUISITIONS

Contingent consideration due on acquisitions at 31 March 2022 is £nil (2021: £nil). The final consideration due on 
acquisitions of £2,447,000 was paid in the prior year as recorded in the consolidated statement of cash flows. This 
resulted in a gain on revaluation of contingent consideration of £33,000 gain recorded in the consolidated statement of 
comprehensive income in the prior year.

96

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements
Year Ended 31 March 2022

20. BORROWINGS

Current:

Lease liabilities (note 22)

Current borrowings

Non-current:

Lease liabilities (note 22)

Bank loans

Total non-current borrowings

Total borrowings

2022

£’000

2021

£’000

(3,560)

(3,437)

(3,560)

(3,437)

(19,063)

(21,430)

(34,000)

(52,791)

(53,063)

(74,221)

(56,623)

(77,658)

The carrying amount of borrowings approximates to their fair value.

Details of the Group’s lease liabilities are included in note 22.

At the start of the year there was £52.8m (2021: £52.8m) outstanding on the multi option revolving credit facility and 
drawdowns of £nil (2021: £1.2m) were made from the facility during the year. Repayments totalling £18.8m (2021: £1.2m) 
were made in the year resulting in a balance outstanding at the end of the year of £34.0m (2021: £52.8m).

On 2 December 2021, the Group successfully refinanced and increased the Group’s existing single bank Revolving Credit 
Facility of £80m that was due to mature on 30 September 2022. The new £100m Revolving Credit Facility (“RCF”) was 
provided by a new four bank group consisting of HSBC, Royal Bank of Scotland, Bank of Ireland and Clydesdale Bank. 
The new facility has an initial maturity date of 30 June 2025, with a 12-month extension option and benefits from a 
£50m Accordion Facility. The RCF has a borrowing cost at the Group’s current leverage levels of 1.8% margin over SONIA, 
compared to 1.5% margin over LIBOR on the prior facility. The revolving credit facility incurs a commitment fee of 35% of 
the 1.8% margin. The effective interest rate for the multi option revolving credit facility in the current year was 1.78% (2021: 
1.61%).

Under  IFRS  9,  the  refinancing  does  not  constitute  a  substantial  modification  and  therefore  there  has  been  no 
extinguishment of the previous bank loan.

Given the terms of the revolving credit facility and the ability for any drawdowns made to be extended beyond 31 March 
2023 at the discretion of the Group, the total amount outstanding has been classified as non-current.

The obligations under the multi option revolving credit facility are repayable as follows:

Due within one year

2022

2021

Capital

Interest

£’000

-

£’000

(192)

Total

£’000

(192)

Capital

Interest

Total

£’000

£’000

£’000

-

(366)

(366)

Due within two to five years

(34,000)

-

(34,000)

(52,791)

-

(52,791)

(34,000)

(192)

(34,192)

(52,791)

(366)

(53,157)

The Directors estimate that the fair value of the Group’s borrowing is not significantly different to the carrying value.

97

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements

Year Ended 31 March 2022

Notes To The Financial Statements
Year Ended 31 March 2022

20. BORROWINGS (CONTINUED)

Analysis of change in net debt

Cash and cash 
equivalents
£’000

Bank
loans
£’000

Lease 
liabilities
£’000

Total liabilities
£’000

Total net 
debt
£’000

At 1 April 2020

15,497

(52,791)

(20,347)

(73,138)

(57,641)

Additions to lease liabilities

Repayment of bank loans

New bank loans

Currency translation

Cash and cash equivalent cash inflow

Lease liabilities cash outflow

At 31 March 2021

Additions to lease liabilities

Disposals from lease liabilities

Settlement of commitment fee on loan

Repayment of bank loans

Currency translation 

Cash and cash equivalent cash outflow

Lease liabilities cash outflow

At 31 March 2022

21. PROVISIONS

-

-

-

-

7,541

-

-

(8,683)

(8,683)

(8,683)

1,150

(1,150)

-

-

-

-

-

169

-

1,150

(1,150)

169

-

3,994

3,994

1,150

(1,150)

169

7,541

3,994

23,038

(52,791)

(24,867)

(77,658)

(54,620)

-

-

-

-

-

(7,706)

-

-

-

(49)

18,840

-

-

-

(1,491)

179

-

-

(49)

-

3,605

(1,491)

(1,491)

179

(49)

179

(49)

18,840

18,840

(49)

-

3,605

(49)

(7,706)

3,605

15,332

(34,000)

(22,623)

(56,623)

(41,291)

The Group has made provision for the reinstatement of certain leasehold properties and after initial measurement, 
any subsequent adjustments to reinstatement provisions will be recorded against the original amount included in 
leasehold improvements with a corresponding adjustment to future depreciation charges. As at 31 March 2022, the total 
reinstatement provision of the Group is £2,438,000 (2021: £2,097,000). The utilisation of the reinstatement provision is in 
line with the end of the leasehold properties lease terms to which the provisions relate.

The Directors consider the carrying values of the provisions to approximate to their fair values as they have been 
discounted.

Non-current:

Reinstatement provision

Total non-current provisions

The movement in the reinstatement provision during the year was as follows:

Balance at the start of the year

Increase in provision

Unwinding of discount (note 7)

2022
£’000

2021
£’000

(2,438)

(2,097)

(2,438)

(2,097)

2022

£’000

2021

£’000

(2,097)

(1,956)

(249)

(92)

(63)

(78)

(2,438)

(2,097)

98

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements
Year Ended 31 March 2022

22. LEASES

The Group leases assets including buildings, fibre contracts, colocation and software contracts. Information about leases 
for which the Group is a lessee is presented below:

Right-of-use assets

Balance at 1 April 2021

Additions 

Disposals

Currency translation differences

Depreciation

Amortisation

Leasehold 
Property
£’000

Data centre 
equipment
£’000

Software
£’000

Total
£’000

18,859

1,412

-

-

4,222

79

(179)

36

(2,084)

(1,349)

  950

24,031

-

-

-

-

1,491

(179)

36

(3,433)

-

-

(285)

(285)

Balance at 31 March 2022

18,187

2,809

665

21,661

The right-of-use assets in relation to leasehold property and data centre equipment are disclosed as non-current assets 
and are disclosed within property, plant and equipment (note 15). The right-of-use assets in relation to software are 
disclosed as non-current assets and are disclosed within intangibles (note 12).

Lease liabilities

Lease liabilities are presented in the balance sheet within borrowings as follows:

Current:

Lease liabilities (note 20)

Non-current:

Lease liabilities (note 20)

Total lease liabilities

The maturity analysis of undiscounted lease liabilities are shown in the table below:

Amounts payable under leases:

Within one year

Between two to five years

After more than five years

Add: unearned interest

Total lease liabilities

99

2022
£’000

2021
£’000

(3,560)

(3,437)

(19,063)

(21,430)

(22,623)

(24,867)

2022
£’000

2021
£’000

(4,127)

(4,215)

(10,244)

(11,552)

(11,585)

(13,068)

(25,956)

(28,835)

3,333

3,968

(22,623)

(24,867)

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements

Year Ended 31 March 2022

Notes To The Financial Statements
Year Ended 31 March 2022

22. LEASES (CONTINUED)

The Group has elected not to recognise a lease liability for short-term leases (leases with an expected term of 12 months 
or less) or for leases of low value assets. Payments made under such leases are expensed on a straight line basis. During 
the year, in relation to leases under IFRS 16, the Group recognised the following amounts in the consolidated statement of 
comprehensive income:

Short-term and low value lease expense 

Depreciation charge

Amortisation charge

Interest expense

Amounts recognised in the consolidated statement of cash flows:

Amounts payable under leases:

Short-term and low value lease expense

Payments under lease liabilities within cash flows from financing activities

23. SHARE CAPITAL

Authorised

At 31 March 2021 and 2022

Called up, allotted and fully paid

At 1 April 2020

Share capital issued in the year

At 31 March 2021

Share capital issued in the year

At 31 March 2022

2022
£’000

(1,784)

(3,433)

(285)

(646)

2021
£’000

(1,578)

(3,722)

(285)

(732)

(6,148)

(6,317)

2022
£’000

2021
£’000

(1,784)

(4,410)

(6,194)

(1,578)

(5,435)

(7,013)

Ordinary shares of 1p each

Number of shares

£’000

200,000,000

2,000

109,159,928

511,179

109,671,107

394,257

110,065,364

1,092

5

1,097

4

1,101

During the year, 394,257 (2021: 511,179) ordinary shares were issued for a total consideration of £3,942 (2021: £353,113), 
resulting in a premium over the nominal value of £nil (2021: £348,022).

At 31 March 2022 the Company held 140,773 shares (2021: 140,773) as own shares in the iomart Group plc Employee 
Benefit Trust (“EBT”) which were accounted for in the Own Shares EBT reserve and had a nominal value of £1,408 (2021: 
£1,408) and a market value of £228,897 (2021: £440,619). This represents 0.1% (2021: 0.1%) of the issued share capital as 
at 31 March 2022 excluding own shares.

The share capital of iomart Group plc consists of ordinary shares with a par value of 1p. All shares, excluding the shares 
held by the Company in treasury and the shares held by the EBT, are equally eligible to receive dividends and represent 
one vote at the shareholders’ meetings of iomart Group plc. All shares issued at 31 March 2022 are fully paid.

100

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements
Year Ended 31 March 2022

24. OWN SHARES

Own shares EBT

Own shares Total

£’000

£’000

At 31 March 2022 and 31 March 2021

(70) 

(70)

At 31 March 2022 the Company held 140,773 shares (2021: 140,773) in the EBT with a carrying value of £69,982 (2021: 
£69,982) which were accounted for in the Own Shares EBT reserve.

25. SHARE-BASED PAYMENTS

The Group operated the following share-based payment employee share option schemes during the year; a SAYE 
sharesave scheme and a number of unapproved schemes. In the prior year, the final options under the EMI scheme expired 
and there are no options outstanding at 31 March 2022. All schemes are settled in equity only and are summarised below.

Vesting period

Maximum term

Performance criteria

Required to remain 
in employment

Unapproved schemes

Up to 3 years from 
grant

10 years after date of 
grant

As set by Remuneration 
Committee

Sharesave scheme

3 years from grant

6 months after vesting 
period

No

Yes

Yes

The performance criteria as set by the Remuneration Committee are based on the achievement of annual objectives, 
continuous employment and performance of the Group.

As disclosed in note 5, a share-based payment charge of £480,000 (2021: £1,247,000) has been recognised in the 
statement of comprehensive income during the year in relation to the above schemes. The fair value of the employee 
services received is valued indirectly by valuing the options granted using the Black-Scholes option pricing model, which 
worked on the following assumptions for the options granted in the current year:

Grant date

Vesting date

Share price at grant date (p)

Volatility (%)

Dividend yield (%) 

Number of employees holding options

Expected life (years)

Option/award life (years)

Risk free rate (%)

Expectations of meeting performance criteria

Fair value at grant date (p)

Exercise price per share (p)

27-April 2021

9 December 2021

1 March 2022

31 March 2024

31 March 2022

1 March 2025

2.80

70.6%

2.54%

2

3

10

0.86%

100%

2.59

1.0

1.61

78.1%

4.30%

13

3

10

0.75%

63%

1.41

1.0

1.56

76.2%

4.44%

112

3

                 10

1.16%

100%

0.70

128.0

i) Expected volatility was determined at the date of grant from historic volatility, adjusted for events that were not 
considered to be reflective of the volatility of the share price going forward; and  
ii) Risk free rate was calculated based on the average Bank of England zero coupon yields

101

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements

Year Ended 31 March 2022

Notes To The Financial Statements
Year Ended 31 March 2022

25. SHARE-BASED PAYMENTS (CONTINUED)

The movement in options during the year in respect of the Company’s ordinary shares of 1p each under the various share 
option schemes are as follows:

2022

2021

Weighted 
average 
exercise price 
per share (p)

Number of 
share options

Weighted 
average 
exercise price 
per share (p)

Number of 
share options

31.71

83.21

91.57

-

1.00

33.78

1.00

3,371,908

1,065,661

(1,014,003)

-

(394,257)

3,029,309

1,485,859

32.02

58.00

48.01

27.13

90.74

31.71

1.00

3,260,171

1,312,167

(414,575)

(276,752)

(509,103)

3,371,908

1,386,573

Outstanding at start of year

Granted

Forfeited 

Expired 

Exercised

Outstanding at end of year

Exercisable at end of year

During the year, options over 394,257 ordinary shares (2021: 509,103) were exercised and the average market price at the 
exercise dates was 227.21p (2021: 324.59p).

Options over 375,855 ordinary shares (2021: 1,040,174) were granted under the unapproved share option scheme with an 
average exercise price of 1.0p (2021: 1.0p) and 689,806 options over ordinary shares (2021: 271,993) were granted under 
the sharesave scheme with an average exercise price of 128.0p (2021: 276.0p).

Options over 697,446 ordinary shares (2021: 352,256) were forfeited under the unapproved share option scheme with an 
average exercise price of 1.0p (2021: 1.0p) and options over 316,557 (2021: 62,219) were forfeited under the sharesave 
scheme with an average exercise price of 291.1p (2021: 314.2p).

No options over ordinary shares (2021: 270,242) expired under the unapproved share option scheme with an average 
exercise price of nil (2021: 26.7p) and no options over ordinary shares expired under the EMI scheme (2021: 6,510) with an 
average exercise price of nil (2021: 46.5p).

A summary of share options that were outstanding and exercisable at the year end are as follows:

Share options – outstanding

Share options – exercisable

Range of 
exercise prices 
per share (p)

Outstanding 
shares

Weighted 
average 
exercise 
price per 
share (p)

Weighted 
average 
remaining 
contractual 
life (years)

Outstanding 
shares

Weighted 
average 
exercise 
price per 
share (p)

Weighted 
average 
remaining 
contractual 
life (years)

Unapproved 
schemes

Sharesave 
scheme

1.0 – 1.0

128.0 – 276.0

As at 31 March 2022

Unapproved 
schemes

Sharesave 
scheme

1.0 – 1.0

276.0 -324.0

2,296,966

1.0

4.5

1,485,859

732,343

136.6

3,029,309

3,012,814

33.8

1.0

359,094

289.3

2.8

4.1

3.6

2.0

-

1,485,859

1,386,573

-

As at 31 March 2021

3,371,908

31.7

3.5

1,386,573

1.0

-

1.0

1.0

-

1.0

3.3

-

3.3

4.2

-

4.2

102

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements
Year Ended 31 March 2022

26. RELATED PARTY TRANSACTIONS

Dividends paid to key management during the year are as follows:

Angus MacSween

Other Directors*

Total dividends paid to Directors

2022

£’000

1,176

5

1,181

2021

£’000

1,110

1

1,111

*Dividends paid to Scott Cunningham of £2,307 (2021: £522), Richard Masters of £546 (2021: £392), Ian Steele £823 
(2021: £260) Reece Donovan £942 (2021: £85) and Karyn Lamont £169 (2021: nil) include amounts in respect of spouses’ 
shareholding.

Compensation paid to key management (only Directors are deemed to fall into this category) during the year was as 
follows:

Salaries and other short-term employee benefits

Share-based payments

2022

£’000

1,048

79

1,127

2021

£’000

1,246

163

1,409

Directors’ bonuses, as disclosed in the Directors’ Remuneration Report on pages 41 to 47, were paid post year end.

Gamma Communications plc were deemed a related party from 1 August 2021, as Andrew Taylor, Non-Executive Director of 
iomart Group plc is also a Director of Gamma Communications plc. Amounts paid to Gamma Communications plc during the 
period from 1 August 2021, the date of Andrew’s appointment to the Board, to 31 March 2022 were £9,445 and amounts 
received from Gamma Communications plc for the same period were £195,702. £4,272 is included in trade payables at 31 
March 2022. There are no amounts outstanding in trade receivables at 31 March 2022.

27. CONTINGENCIES AND COMMITMENTS

 (a) Contingencies

There are no contingent assets or contingent liabilities as at 31 March 2022 (2021: nil).

 (b) Commitments

Capital expenditure on property, plant and equipment committed by the Group at 31 March 2022 was £389,971 (2021: 
£1,018,822).

103

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements

Year Ended 31 March 2022

Notes To The Financial Statements
Year Ended 31 March 2022

28. RISK MANAGEMENT

The Group finances its operations by raising finance through equity, bank borrowings and leases. No speculative treasury 
transactions are undertaken however the Group does from time to time enter into forward foreign exchange contracts to 
hedge currency exposures. Financial assets and liabilities include those assets and liabilities of a financial nature, namely 
cash, short-term receivables/payables and borrowings.

The  carrying  amounts  of  financial  assets  presented  in  the  statement  of  financial  position  relate  to  the  following 
measurement categories as defined in IFRS 9:

Amortised cost

£’000

2022

Non-current:

Trade and other receivables

Current:

Trade receivables

Cash and cash equivalents

Other receivables

Total for category

2021

Non-current:

Trade and other receivables

Current:

Trade receivables

Cash and cash equivalents

Other receivables

Total for category

531

7,188

15,332

270

23,321

502

8,315

23,038

519

32,374

104

iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements
Year Ended 31 March 2022

28. RISK MANAGEMENT (CONTINUED)

The carrying amounts of financial liabilities presented in the statement of financial position relate to the following 
measurement categories as defined in IFRS 9:

Financial liabilities measured at amortised cost
£’000

2022

Non-current:

Lease liabilities

Bank loans

Current:

Trade payables

Accruals 

Lease liabilities 

Total for category

2021

Non-current:

Lease liabilities

Bank loans

Current:

Trade payables    

Accruals 

Lease liabilities 

Total for category

Liquidity risk

(19,063)

(34,000)

(5,661)

(7,558)

(3,560)

(69,842)

(21,430)

(52,791)

(7,368)

(8,681)

(3,437)

(93,707)

The Group seeks to manage financial risk to ensure sufficient liquidity is available to meet foreseeable needs and to invest 
cash safely and profitably. In note 20, the contractual maturity analysis of the Group’s multi option revolving credit facility 
of £34.0m (2021: £52.8m) is shown. The Group has £66.0m (2021: £27.2m) available to drawdown on the £100.0m (2021: 
£80m) multi option revolving credit facility and reviews its cash flow requirements on a monthly basis. The Group was in 
compliance with all covenants under its banking facility arrangements throughout the reporting period.

Interest rates

The interest rate on the Group’s cash at bank is determined by reference to the base rate and the interest rate on the 
Group’s revolving credit loan facilities is based on SONIA plus a margin. For the year ended 31 March 2022, if interest rates 
on the multi option revolving credit facility at that date had been 50 basis points higher/lower, with all other variables held 
constant, there would have been an immaterial change in the post-tax profit for the year (2021: immaterial impact on post-
tax profit).
Currency risk

During the year the Group made payments totalling US$8.9m (2021: US$6.2m) and EUR€1.6m (2021: EUR€1.5m) to acquire 
domain names for its Easyspace segment and licences for its Cloud Services segment. In addition, the Group received 
US$4.6m (2021: US$4.4m) and EUR€1.5m (2021: EUR€1.2m) from Cloud Services customers billed in foreign currency. 
During the year, the Group entered into forward exchange contracts to hedge its net exposure to the US Dollar arising on 
these purchases but at the year end the Group had no outstanding forward contracts in place (2021: none). Consequently, 
the fair value of currency contracts at the year end was £nil (2021: £nil). The level of non-monetary and monetary assets 
and liabilities denominated in foreign currencies in the Group are minimal.

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iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements

Year Ended 31 March 2022

Notes To The Financial Statements
Year Ended 31 March 2022

28. RISK MANAGEMENT (CONTINUED)

Capital risk

The  capital  structure  of  the  Group  consists  of  net  debt,  which  includes  borrowings  (note  20)  and  cash  and  cash 
equivalents, and equity attributable to owners of the parent, comprising issued share capital (note 23), other reserves and 
retained earnings. The Group seeks to maintain a level of gross cash which the Board considers to be adequate for the size 
of the Group’s operations. Consequently, the Group makes use of both banking facilities and lease arrangements to help 
fund the acquisition of companies and capital expenditure in order to maintain that level of gross cash. The Group’s current 
policy is to pay interim and final dividends depending on the level of adjusted diluted earnings per share.

Credit risk

Credit risk refers to the risk that a counterparty will default on its contractual obligations resulting in financial losses to 
the Group. The Group provides standard credit terms (normally 30 days) to some of its customers which has resulted in 
trade receivables of £7,188,000 (2021: £8,315,000) which are stated net of applicable provisions and which represent the 
total amount exposed to credit risk. The Group manages trade receivable balances vigilantly and takes prompt action on 
overdue accounts. The lease deposits of £531,000 (2021: £502,000) are held in escrow accounts with the landlord’s main 
UK bankers. The Group’s cash at bank £15,332,000 (2021: £23,038,000) is held within clearing banks in the UK, Republic 
of Ireland and United States of America with good credit ratings.

In respect of trade receivables, lease deposits and cash at bank the Directors consider the risk of exposure to credit is 
minimal due to the reasons given above.

29. ULTIMATE CONTROLLING PARTY

The Directors have assessed that there is no ultimate controlling party.

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iomart Group plc Annual Report and Financial Statements 2022Notes To The Financial Statements
Year Ended 31 March 2022

STATEMENT OF FINANCIAL POSITION
As at 31 March 2022

Note

2022
£’000

2021
£’000

ASSETS

Non-current assets

Investments

Deferred tax

Current assets

Trade and other receivables

Cash and cash equivalents

Total assets

LIABILITIES

Non-current liabilities

Non-current borrowings

Current liabilities

Trade and other payables

Total liabilities

Net Assets

EQUITY

Called up share capital

Own shares

Capital redemption reserve

Share premium account

Merger reserve

Retained earnings

Total Equity

3

5

4

7

6

8

9

151,105

884

151,989

22,350

7,965

30,315

155,886

1,332

157,218

18,582

20,422

39,004

182,304

196,222

(34,000)

(34,000)

(52,791)

(52,791)

(30,042)

(30,042)

(32,379)

(32,379)

(64,042)

(85,170)

118,262

111,052

1,101

(70)

1,200

22,495

4,983

88,553

1,097

(70)

1,200

22,495

4,983

81,347

118,262

111,052

As permitted by section 408(3) of the Companies Act 2006, no profit and loss account of the company is presented. The 
profit for the financial year of the Company was £14,317,000 (2021: £14,437,000). 

These financial statements were approved by the Board of Directors and authorised for issue on 14 June 2022.

Signed on behalf of the Board of Directors

Reece Donovan

Director and Chief Executive Officer
iomart Group plc – Company Number: SC204560
The following notes form part of the financial statements

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Notes To The Financial Statements

Year Ended 31 March 2022

Parent Company Financial Statements 2022

STATEMENT OF CHANGES IN EQUITY
Year ended 31 March 2022

Share 
capital

Own 
shares 
EBT

Capital 
redemption 
reserve

Share 
premium 
account

Merger 
reserve

Retained 
earnings

Total

Note

£’000

£’000

£’000

£’000

£’000

£’000

£’000

Balance at 1 April 2020

1,092 

(70)

1,200 

22,147

4,983

72,795

102,147

Profit for the year

Total comprehensive 
income

Dividends – final (paid)

Dividends – interim (paid)

Share-based payments 

Issue of share capital

Total transactions with 
owners

12

12

10

8

-

-

-

-

-

5

5

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

348

348

-

-

-

-

-

-

-

14,437

14,437

14,437

14,437

(4,287)

(4,287)

(2,845)

(2,845)

1,247

1,247

-

353

(5,885)

(5,532)

Balance at 31 March 2021

1,097 

(70)

1,200 

22,495

4,983

81,347

111,052

Profit for the year

Total comprehensive 
income

Dividends – final (paid)

Dividends – interim (paid)

Share-based payments 

Issue of share capital

Total transactions with 
owners

12

12

10

8

-

-

-

-

-

4

4

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

14,317

14,317

14,317

14,317

(4,931)

(4,931)

(2,660)

(2,660)

480

-

480

4

(7,111)

(7,107)

Balance at 31 March 2022

1,101 

(70)

1,200 

22,495

4,983

88,553

118,262

The nature of equity in the statement of changes in equity is disclosed in the accounting policies (note 2).

The following notes form part of the financial statements.

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iomart Group plc Annual Report and Financial Statements 2022Parent Company Financial Statements 2022

1. COMPANY INFORMATION

iomart Group plc is a public listed company listed on the Alternative Investment Market (“AIM”), incorporated and domiciled 
in the United Kingdom and registered in Scotland. The address of the registered office is Lister Pavilion, Kelvin Campus, 
West of Scotland Science Park, Glasgow, G20 0SP. The nature of the Company’s operations and its principal activity is that 
of a holding company.

2. ACCOUNTING POLICIES

Statement of compliance

These separate financial statements of the Company are presented as required by the Companies Act 2006. The Company 
meets the definition of a qualifying entity under FRS 100 ‘Application of Financial Reporting Requirements’ issued by 
the Financial Reporting Council (FRC). Accordingly, these financial statements have been prepared in accordance with 
applicable accounting standards and in accordance with Financial Reporting Standard 101 – ‘The Reduced Disclosure 
Framework’ (FRS 101). The principal accounting policies adopted in the preparation of these financial statements are set 
out below. These policies have all been applied consistently throughout the year unless otherwise stated.

The financial statements have been prepared on the historical cost basis, except for the valuation of certain financial 
instruments that are measured at fair values at the end of each reporting period, as explained in the accounting policies 
below. The financial statements are presented in Sterling (£).

Adoption of new and revised Standards - amendments to IFRS that are mandatorily effective for the current year

There are no new accounting policies applied in the year ended 31 March 2022 which have had a material effect on these 
accounts. In addition, the Directors do not consider that the adoption of new and revised standards and interpretations 
issued by the IASB in 2021 has had any material impact on the financial statements of the Group.

Disclosure exemptions adopted

The principal accounting policies adopted are the same as those set out in note 2 to the consolidated financial statements, 
however, in preparing these financial statements the Company has taken advantage of all disclosure exemptions conferred 
by FRS 101. Therefore, these financial statements do not include:

•	

•	

•	

a statement of cash flows and related notes;

the requirement to produce a statement of financial position at the beginning of the earliest comparative 
period;

the requirement of IAS 24 related party disclosures to disclose related party transactions entered into between 
two or more members of the iomart Group as they are wholly owned within the iomart Group;

•	 disclosure of key management personnel compensation;

•	

•	

capital management disclosures;

certain share-based payments disclosures;

•	 business combination disclosures;

•	 disclosures in respect of financial instruments; and

•	

the effect of future accounting standards not adopted.

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Parent Company Financial Statements 2022

2. ACCOUNTING POLICIES (CONTINUED)

Investments

Investments held as fixed assets are stated at cost less provision for any permanent diminution in value. As part of the 
acquisition strategy of the Company, the trade and net assets of subsidiary undertakings at or shortly after acquisition may 
be transferred at book value to fellow subsidiaries. Where a trade is hived across to a fellow subsidiary undertaking, the 
cost of the investment in the original subsidiary, which then becomes a non-trading subsidiary, is added to the cost of the 
investment in the entity to which the trade has been hived. On an annual basis, in order to accurately assess any potential 
impairment of investments, the carrying value of the investment in all companies transferred is considered together against 
the future cash flows and net asset position of those companies which received the trade and net assets.

Contingent consideration

Where an acquisition involves a potential payment of contingent consideration the estimate of any such payment is based 
on its fair value. To estimate the fair value an assessment is made as to the amount of contingent consideration which is 
likely to be paid having regard to the criteria on which any sum due will be calculated and is probability based to reflect 
the likelihood of different amounts being paid. Where a change is made to the fair value of contingent consideration within 
the initial measurement period as a result of additional information obtained on facts and circumstances that existed at the 
acquisition date then this is accounted for as a change in goodwill. Where changes are made to the fair value of contingent 
consideration as a result of events that occurred after the acquisition date then the adjustment is accounted for as a 
charge or credit to profit or loss.

Income taxes

The tax expense recognised in profit or loss comprises the sum of deferred tax and current tax not recognised in other 
comprehensive income or directly in equity.

Current tax is the tax currently payable based on taxable profit for the year. Deferred income taxes are calculated using 
the liability method on temporary differences. Deferred tax is generally provided on the difference between the carrying 
amounts of assets and liabilities and their tax bases. However, deferred tax is not provided on the initial recognition of 
goodwill, nor on the initial recognition of an asset or liability unless the related transaction is a business combination 
or affects tax or accounting profit. Deferred tax on temporary differences associated with shares in subsidiaries is not 
provided if reversal of these temporary differences can be controlled by the Company and it is probable that reversal 
will not occur in the foreseeable future. In addition, tax losses available to be carried forward as well as other income tax 
credits to the Company are assessed for recognition as deferred tax assets.

Deferred tax liabilities are provided in full, with no discounting. Deferred tax assets are recognised to the extent that it 
is probable that the underlying deductible temporary differences will be able to be offset against future taxable income. 
Current and deferred tax assets and liabilities are calculated at tax rates and laws that are expected to apply to their 
respective period of realisation, provided they are enacted or substantively enacted at the period end.

Changes  in  deferred  tax  assets  or  liabilities  are  recognised  as  a  component  of  tax  expense  in  the  Statement  of 
Comprehensive Income, except where they relate to items that are recognised directly in other comprehensive income 
or  equity  (such  as  share-based  remuneration)  in  which  case  the  related  deferred  tax  is  also  recognised  in  other 
comprehensive income or equity accordingly.

Financial assets

Classification and measurement of financial assets

The Company classifies financial assets into three categories:

•	

•	

•	

financial assets measured at amortised cost

financial assets measured at fair value through other comprehensive income (“FVTOCI”)

financial assets measured at fair value through profit or loss (“FVTPL”)

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2. ACCOUNTING POLICIES (CONTINUED)

Financial assets (continued)

Classification and measurement of financial assets (continued)

The classification of financial assets is based on the Company’s business model for managing the financial asset and the 
contractual cash flow characteristics associated with the financial asset. Specifically:

•	

•	

•	

debt  instruments  that  are  held  within  a  business  model  whose  objective  is  to  collect  the  contractual 
cashflows, and that have contractual cash flows that are solely payments of principal and interest on the 
principal amount outstanding, are measured subsequently at amortised cost;

debt instruments that are held within a business model whose objective is to both collect the contractual 
cash flows and to sell the debt instruments, and that have contractual cash flows that are solely payments of 
principal and interest on the principal amount outstanding, are measured subsequently at FVTOCI; and

all other debt investments and equity investments are measured subsequently at FVTPL.

All financial assets are recognised when the Company becomes a party to the contractual provisions of the instrument. 
Financial assets other than those categorised as at fair value through profit or loss are recognised at fair value plus 
transaction costs on initial recognition. Financial assets categorised as at fair value through profit or loss are recognised 
initially at fair value with transaction costs expensed through profit or loss.

All income and expenses relating to financial assets that are recognised in the statement of comprehensive income are 
presented within ‘finance costs’ or ‘finance income’ except for impairment of trade receivables which is presented within 
‘administrative expenses’.

Loans and receivables are non-derivative financial assets with fixed or determinable payments that are not quoted in an 
active market. Loans and receivables are measured subsequent to initial recognition at amortised cost using the effective 
interest method, less provision for impairment. Discounting is omitted where the effect of discounting is immaterial. The 
Group’s cash and cash equivalents, trade and most other receivables fall into this category of financial instruments.

Financial derivatives such as forward foreign exchange contracts and interest rate swaps are carried at fair value through 
profit or loss subsequent to initial recognition.

Impairment of financial assets

Provision against other receivables is made when there is objective evidence that the Company will not be able to 
collect all amounts due to it in accordance with the original terms of those receivables. The amount of the write-down is 
determined as the difference between the asset’s carrying amount and the present value of estimated future cash flows. 
An assessment for impairment is undertaken at least at each reporting date.

Financial liabilities

Classification and measurement of financial liabilities

Financial liabilities are obligations to pay cash or other financial assets and are recognised when the Company becomes 
a party to the contractual provisions of the instrument. Financial liabilities categorised as at fair value through profit or 
loss are recorded initially at fair value, all transaction costs are recognised immediately in profit or loss. All other financial 
liabilities are recorded initially at fair value, net of direct issue costs.

Financial liabilities categorised as at fair value through profit or loss are re-measured at each reporting date at fair value, 
with changes in fair value being recognised through profit or loss. All other financial liabilities are recorded at amortised 
cost using the effective interest method, with interest-related charges recognised as an expense in finance costs through 
profit or loss. A financial liability is derecognised only when the obligation is extinguished, that is, when the obligation is 
discharged, cancelled or when it expires. Finance charges, including premiums payable on settlement or redemption and 
direct issue costs, are charged to profit or loss on an accruals basis using the effective interest method and are added to 
the carrying amount of the instrument to the extent that they are not settled in the period in which they arise.

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Parent Company Financial Statements 2022

2. ACCOUNTING POLICIES (CONTINUED)

Borrowings

Borrowings are initially stated at fair value after deduction of any issue costs. The carrying amount is increased by 
the finance costs in respect of the accounting period and reduced by payments made in the period. Borrowings are 
subsequently stated at amortised cost, any difference between the periods (net of transaction costs) and the redemption 
value is recognised through profit or loss over the period of the borrowings using the effective interest method. Where 
borrowings are repaid early and new loan facilities agreed the terms of each loan facility are compared. Where the terms of 
the new borrowings are significantly different from those of the previous borrowings, the previous borrowings are treated 
as extinguished rather than modified as prescribed under IFRS 9.

Pension scheme arrangements

The Company contributes to an auto-enrolment pension scheme and also to a number of personal pension schemes or 
pension allowances on behalf of executive Directors and some senior employees. The pension costs charged against 
operating profit are the contributions payable to the schemes in respect of the accounting period.

Share-based payment

All share-based payment arrangements in the company are equity settled. All goods and services received in exchange 
for the grant of any share-based payment are measured at their fair values. Where employees are rewarded using share-
based payments, the fair values of employees’ services are determined indirectly by reference to the fair value of the 
instrument granted to the employee. This fair value is appraised at the grant date and excludes the impact of non-market 
vesting conditions (for example, profitability and sales growth targets).

All  equity-settled  share-based  payments  are  ultimately  recognised  as  an  expense  through  profit  or  loss  with  a 
corresponding credit to “profit and loss reserve” unless the share-based payment arrangement relates to an employee 
of a subsidiary company where in such instances the share-based payment is added to the cost of investment in that 
subsidiary as a capital contribution.

If vesting periods or other non-market vesting conditions apply, the expense is allocated over the vesting period, based 
on the best available estimate of the number of share options expected to vest. Estimates are subsequently revised if 
there is any indication that the number of share options expected to vest differs from previous estimates. Any cumulative 
adjustment prior to vesting is recognised in the current period. No adjustment is made to any expense recognised in prior 
periods if share options ultimately exercised are different to that estimated on vesting.

Upon exercise of share options the proceeds received net of attributable transaction costs are credited to share capital, 
and where appropriate share premium.

Cash and cash equivalents

Cash and cash equivalents comprise cash on hand and demand deposits, together with other short-term, highly liquid 
investments that are readily convertible into known amounts of cash with maturities of three months or less from inception 
and which are subject to an insignificant risk of changes in value.

Dividends

Dividend distributions payable to equity shareholders are included in the financial statements within ‘other short-
term financial liabilities’ when a final dividend is approved in a general meeting. Interim dividend distributions to equity 
shareholders approved by the Board are not included in the financial statements until paid.

Equity

Equity comprises the following:

•	

•	

•	

•	

•	

•	

“share capital” represents the nominal value of equity shares;

 “own shares EBT” represents the amount of the Company’s own equity shares, plus attributable transaction costs, 
that is held by the Company within the iomart Group plc Employee Benefit Trust;

“share premium” represents the excess over nominal value of the fair value of consideration received for equity 
shares, net of expenses of the share issue;

“merger reserve” represents the excess over nominal value of the fair value of consideration received for equity 
shares, net of expenses of the share issue, when ordinary share capital is included in the consideration for business 
acquisitions;

“capital redemption reserve” represents set aside reserves in relation to previous redemption of own shares; and

 “retained earnings” represents retained profits and share-based payment reserve.

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2. ACCOUNTING POLICIES (CONTINUED)

Employee Benefit Trust

The assets and liabilities of the Employee Benefit Trust (EBT) have been included in the Group and Company financial 
statements. The cost of purchasing own shares held by the EBT are shown as a deduction within shareholders’ equity. The 
proceeds from the sale of own shares are recognised in shareholders’ equity. Neither the purchase or sale of own shares 
leads to a gain or loss being recognised in the income statement.

Going Concern

The Group going concern disclosure is on page 81. Following the refinancing in December 2021, the Group has an undrawn 
multi-option revolving credit facility of £66.0m at 31 March 2022 (2021: £27.2m). After making enquiries, the Directors have 
a reasonable expectation that the Company will be able to meet its financial obligations and has adequate resources to 
continue in operational existence for the foreseeable future (being a period extending at least twelve months from the date 
of approval of these financial statements). For this reason they continue to adopt the going concern basis in preparing the 
financial statements.

Key judgements and sources of estimation uncertainty

There were no critical accounting judgements that would have a significant effect on the amounts recognised in the 
parent company financial statements at the balance sheet date. In the current year, in respect of key sources of estimation 
uncertainty, we have impaired the carrying value of an investment in a subsidiary, see note 3 for further details. This 
involved an assessment of the future cash flows of the subsidiary and an appropriate discount rate, both of which involve 

assumptions.

3. INVESTMENTS HELD AS FIXED ASSETS

Cost

At 1 April 2021

Share-based payments (note 10)

Impairment charge

Cost at 31 March 2022

Net book value of Investments at 31 March 2022

Net book value of Investments at 31 March 2021

All of the above investments are unlisted.

Shares in subsidiary undertakings

£’000

155,886

219

(5,000)

151,105

151,105

155,886

The impairment charge of £5.0m in the year relates to impairment of the carrying value of the investment in Dediserve 
Limited. The charge has been calculated by reviewing estimated future cash flows associated with the subsidiary 
undertaking which have been sensitised for various downside scenarios including reductions in profitability.

Details of subsidiary undertakings are included in note 14 of the Group financial statements.

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Parent Company Financial Statements 2022

Parent Company Financial Statements 2022

4. TRADE AND OTHER RECEIVABLES

Prepayments

Other debtors

Current income tax

Other taxation and social security

Amounts owed by subsidiary undertakings

Amounts owed by subsidiary undertakings are repayable on demand and carry no interest.

5. DEFERRED TAX

The Company had recognised deferred tax assets as follows:

Share-based remuneration

The movement in the deferred tax account during the year was:

Balance brought forward

Profit and loss account movement arising during the year

Effect of deferred tax rate change in the year

Balance carried forward

2022

£’000

1,319

-

59

685

2021

£’000

454

282

372

444

20,287

22,350

17,030

18,582

2022

£’000

884

2022

£’000

1,332

(869)

421

884

2021

£’000

1,332

2021

£’000

1,069

263

-

1,332

The deferred tax asset in relation to share-based remuneration arises from the anticipated future tax relief on the exercise 
of share options.

6. TRADE AND OTHER PAYABLES

Trade creditors

Other creditors

Accruals

Amounts owed to subsidiary undertakings

Amounts owed to subsidiary undertakings are repayable on demand and carry no interest.

2022

£’000

(115)

(53)

2021

£’000

(35)

(281)

(1,135)

(1,788)

(28,739)

(30,275)

(30,042)

(32,379)

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iomart Group plc Annual Report and Financial Statements 2022Parent Company Financial Statements 2022

7. BORROWINGS

Non-current:

Bank loans

Total non-current borrowings

2022

£’000

2021

£’000

(34,000)

(52,791)

(34,000)

(52,791)

Given the terms of the revolving credit facility and the ability for any drawdowns made to be extended well beyond 31 
March 2023 at the discretion of the Company, the total amount outstanding has been classified as non-current. The 
obligations under the multi option revolving credit facility and term loan facility are repayable as follows:

Due within one year

Due within two to five years

£’000

-

(34,000)

(34,000)

2022

Capital

Interest

£’000

(192)

2021

Total

£’000

(192)

Capital

Interest

£’000

-

£’000

(366)

Total

£’000

(366)

-

(34,000)

(52,791)

-

(52,791)

(192)

(34,192)

(52,791)

(366)

(53,157)

The Directors estimate that the fair value of the Group’s borrowing is not significantly different to the carrying value. For 
details of the terms of repayment and rates of interest payable see note 20 in the Group financial statements.

8. SHARE CAPITAL

Authorised

At 31 March 2021 and 2022

Called up, allotted and fully paid

At 1 April 2020

Share capital issued in the year

At 31 March 2021

Share capital issued in the year

At 31 March 2022

Ordinary shares of 1p each

Number of shares

£’000

200,000,000

2,000

109,159,928

511,179

109,671,107

394,257

110,065,364

1,092

5

1,097

4

1,101

During the year, 394,257 (2021: 511,179) ordinary shares were issued for a total consideration of £3,942 (2021: £353,113), 
resulting in a premium over the nominal value of £nil (2021: £348,022).

At 31 March 2022 the Company held 140,773 shares (2021: 140,773) as own shares in the iomart Group plc Employee 
Benefit Trust (“EBT”) which were accounted for in the Own Shares EBT reserve and had a nominal value of £1,408 (2021: 
£1,408) and a market value of £228,897 (2021: £440,619). This represents 0.1% (2021: 0.1%) of the issued share capital as 
at 31 March 2022 excluding own shares.

The share capital of iomart Group plc consists of ordinary shares with a par value of 1p. All shares, excluding the shares 
held by the Company in treasury and the shares held by the EBT, are equally eligible to receive dividends and represent 
one vote at the shareholders’ meetings of iomart Group plc. All shares issued at 31 March 2022 are fully paid.

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Parent Company Financial Statements 2022

9. OWN SHARES RESERVES

At 31 March 2022 and 31 March 2021

Own shares 
EBT
£’000

Own shares 
Total
£’000

(70) 

(70)

At 31 March 2022 the Company held 140,773 shares (2021: 140,773) in the EBT with a carrying value of £69,982 (2021: 
£69,982) which were accounted for in the Own Shares EBT reserve.

10. SHARE-BASED PAYMENTS

For details of share-based payment awards and fair values see note 26 to the Group financial statements. The Company 
financial statements recognise the charge for share-based payments for the year of £480,000 (2021: £1,247,000) by:

1) 

2) 

taking the charge in relation to employees of the parent company through the parent company statement of 
comprehensive income £261,000 (2021: £400,000),

recording an increase to its investment in subsidiaries for the amounts attributable to employees of subsidiaries 
and recording a corresponding entry to retained earnings of £219,000 (2021: £847,000).

11. INFORMATION REGARDING PARENT COMPANY EMPLOYEES

Average number of persons employed by the Company (including all Directors):

Technical

Sales and marketing

Administration

Staff costs of the Company during the year in respect of

 employees and Directors were:

Wages and salaries

Social security costs

Pension costs

Share-based payments

2022

No.

2021

No.

4

9

34

47

5

9

31

45

2022

£’000

2021

£’000

1,698

(223)

65

261

1,580

814

57

400

1,801

2,851

The company operates a stakeholder pension scheme and also contributes to a number of personal pension schemes 
on behalf of executive Directors and some senior employees. In the case of executive Directors, details of the pension 
arrangements are given within the Report of the Board to the Members on Directors’ Remuneration on pages 41 to 47. 
In the case of senior employees, pension contributions to individuals’ personal pension arrangements are payable by the 
Group at a rate equal to the contribution made by the senior employee subject to a maximum employer contribution of 5% 
of basic salary. Details of Directors’ emoluments are disclosed within note 5 of the Group financial statements.

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iomart Group plc Annual Report and Financial Statements 2022Parent Company Financial Statements 2022

12. DIVIDENDS PAID ON SHARES CLASSED AS EQUITY

2022

2022

2021

2021

Pence per 
share

£’000

Pence per 
share

£’000

Paid during the year:

Final dividend (proposed in the prior year)

Equity dividends on ordinary shares

4.50p

4,931

3.93p

4,287

Interim dividend

Equity dividends on ordinary shares

2.42p

2,660

2.60p

2,845

Total dividend paid in cash

7,591

7,132

The Directors have recommended a final dividend for the year ended 31 March 2022 of 3.60p per share (2021: 4.50p 
per share). Subject to shareholder approval this proposed final dividend would be payable on 2 September 2022 to 
shareholders on the register at close on 12 August 2022.

13. RELATED PARTY TRANSACTIONS

As permitted by FRS 101 related party transactions with wholly owned members of the Group have not been disclosed. 
Related party transactions regarding remuneration and dividends paid to key management (only Directors are deemed to 
fall into this category) of the Company have been disclosed in note 26 of the Group financial statements.

14. ULTIMATE CONTROLLING PARTY

The Directors have assessed that there is no ultimate controlling party.

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Officers and Professional Advisers

  Chief Executive Officer
  Chief Financial Officer
  Non-Executive Chairman
  Non-Executive Director
  Non-Executive Director
  Non-Executive Director
  Non-Executive Director

Directors

Reece Donovan MSc, BSc 
Scott Cunningham BAcc, CA 
Ian Steele BAcc, CA 
Angus MacSween  
Richard Masters LLB, DipLP 
Karyn Lamont BAcc, CA 
Andrew Taylor (appointed 1 August 2021) 

Secretary 

Andrew McDonald BA, CA

Registered office

Lister Pavilion
Kelvin Campus
West of Scotland Science Park
Glasgow G20 0SP

Nominated adviser and joint broker

Peel Hunt LLP
100 Liverpool Street
London EC2M 2AT

Joint broker

Investec Bank Plc
30 Gresham Street
London EC2V 7QP

Solicitors

Pinsent Masons LLP
141 Bothwell Street
Glasgow G2 7EQ 

Independent auditor

Deloitte LLP
Level 5, 110 Queen Street
Glasgow G1 3BX

Registrars

Link Group
10th Floor 
Central Square
29 Wellington Street
Leeds
LS1 4DL

Company Registration Number

SC204560

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iomart Group plc Annual Report and Financial Statements 2022www.iomart.com
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