Quarterlytics / Technology / Information Technology Services / iomart

iomart

iom · LSE Technology
Claim this profile
Ticker iom
Exchange LSE
Sector Technology
Industry Information Technology Services
Employees 201-500
← All annual reports
FY2023 Annual Report · iomart
Sign in to download
Loading PDF…
Annual Report 
and Financial 
Statements 
2023

 What we do

iomart is a leading provider of cloud hosting and managed services to UK 
SME and Large Enterprise businesses. We make our customers unstoppable 
by helping them connect, secure and scale anytime, anywhere.

Seamless User Experience

Peace of Mind

Reliability

Productivity

Flexibility

Consulting Services

Secure Connectivity

Digital Workplace

Our Place
(Private Cloud)

Your Place
(On Premise)

Security

Their Place
(Public Cloud)

Connected Data Centres

24/7 Managed Services

“When speaking to other companies they all spoke in very general 
terms, nothing specific. It all sounds good, but it was difficult to 
understand exactly what they were trying to sell us. With iomart 
though it was all very clear, concise and to the point.”

Jatinder Grewall, Head of Project Management & Technology

“What we got from iomart was a real hands-on, caring 
experience. It was a massively successful project and has 
changed the perception of IT within Harrow Council. Whereas 
before IT was seen as a thorn in everyone’s side, it’s now seen 
as a positive force and a key enabler for the delivery of our vital 
public services.”

Ben Goward, Director of ICT

1

iomart Group plc Annual Report and Financial Statements 2023Contents

OVERVIEW

Highlights 

STRATEGIC REPORT

Chair’s statement 

Chief executive officer’s report 

Chief financial officer's report 

Principal risks and uncertainties 

Stakeholder engagement 

CORPORATE GOVERNANCE

Board of directors 

Corporate governance report 

Report of the board to the members on directors’ remuneration 

Directors' report 

Directors' responsibilities statement 

FINANCIAL STATEMENTS

Independent auditor's report to the members of iomart Group plc 

Consolidated statement of comprehensive income 

Consolidated statement of financial position 

Consolidated statement of cash flows 

Consolidated statement of changes in equity 

Notes to the financial statements 

Parent company financial statements 

ANNUAL GENERAL MEETING

Notice of 2023 Annual General Meeting 

OFFICERS AND PROFESSIONAL ADVISERS

Officers and professional advisers 

4

6

8

14

20

23

30

32

41

48

53

55

66

67

68

69

70

108

116

123

2

iomart Group plc Annual Report and Financial Statements 2023Revenue

% of recurring 
revenue

Adjusted 
EBITDA

£115.6m

92%

£36.2m

2022 : £103m

2022 : 93%

2022 : £38.0m

Adjusted profit 
before tax

Profit before tax

Adjusted diluted 
eps

£14.8m

£8.5m

10.9p

2022 : £17.1m

2022 : £12.2m

2022 : 12.0p

Basic eps

Cash generation 
from operations

Proposed final 
dividend per 
share

6.4p

£33.8m

3.5p

2022 : 8.6p

2022 : £37.9m

2022 : 3.6p

See page 19 for definition of alternative profit measures

“This has been another busy year at iomart for the full team. Together, we have generated good momentum across both the 
commercial and operational areas. A higher level of M&A activity has also been pleasing to see, with two acquisitions having 
been completed in the last ten months.

These acquisitions have expanded our capabilities and routes to market, making our solution portfolio relevant to a wider 
audience. The increase in the effectiveness of our sales activities, the operational improvements made, the resilience of our 
business model and our clear focus on execution gives us a stronger foundation on which to accelerate organic growth whilst 
making selective acquisitions.”

Reece Donovan, CEO

3

iomart Group plc Annual Report and Financial Statements 2023Annual Report and Financial Statements 2023

Highlights

 Financial Highlights

 » Sales pipeline improvement noted in H1 converting into stronger order booking levels in H2

 » Revenue increased by 12% YoY to £115.6m, a record level for the Group, reflecting a combination of improved customer renewal levels, 
organic revenue growth within core cloud managed services, inflationary pricing adjustments (primarily for data centre energy usage), 
together with the acquisition of Concepta on 15 August 2022

 » Concepta provided £6.2m of revenue, a positive profit contribution, and is performing well, strengthening the Group’s indirect routes 

to market, and extending its products, skills and capabilities

 » Reduction in adjusted EBITDA2 and adjusted profit before tax3 reflects revenue mix, together with investment in upskilling employees' 

capabilities, appropriate wage increases and cost of living support. Interest expense is £0.9m higher year-on-year

 » Profitability margins reflect the changes in revenue mix and the impact of inflationary price adjustments with adjusted EBITDA margin 

and adjusted profit before tax margin at 31.3% (2022: 36.9%) and 12.8% (2022: 16.6%) respectively 

 » Statutory profit before tax reduced to £8.5m from £12.2m includes consistent adjusted items, the largest being non-cash amortisation 

charges on acquired intangibles of £3.9m (2022: £4.0m) plus a current year £0.8m non-recurring cost associated with the 
interpretation of the six-month Energy Bill Relief Scheme

 » Cash conversion ratio6 is strong at 94% (2022: 100%)

 » Year-end net debt5 of £39.8m (2022: £41.3m), comfortable at 1.1 times annualised EBITDA5  (2022: 1:1 times)

 Operational Highlights

 » iomart’s robust customer arrangements have ensured that wholesale energy price rises were appropriately passed to the customer 

base in the year.  The energy markets appear less volatile in the new financial year and the Company has a proactive hedging strategy 
in place

 » New regional sales leadership team reshaped the sales structure in H1, with order bookings accelerating in H2 

 » Product management team continued to support solution portfolio development, including refinement of data security and managed 

Microsoft Azure offerings, plus the launch of a new multi-tenant cloud platform 

 » Launched a full learning management system internally to support skills development programmes

 » Lucy Dimes appointed as new Independent Chair of the Board and, subsequent to the year-end, two new Independent Non-Executive 

Directors, Annette Nabavi and Adrian Chamberlain were appointed. All bring a wealth of industry experience  

 » Subsequent to the year-end, the acquisition of Extrinsica Global, announced on 5 June 2023, provides a large step forward in the 

Group’s capabilities to support existing and new customers in their use of Microsoft’s Azure cloud platform

 Statutory Equivalents

A full reconciliation between adjusted and statutory profit before tax is contained within this statement. The largest item is the consist-
ent add back of the non-cash amortisation of acquired intangible assets of £3.9m (2022: £4.0m). The largest variance, year on year, is 
a £0.8m exceptional non-recurring cost recorded within cost of sales associated with the interpretation of the six-month government 
Energy Bill Relief Scheme.

1 Recurring revenue, as disclosed in note 3, is the revenue that repeats either under long-term contractual arrangement or on a rolling basis by predictable customer habit.  % of recurring revenue is defined as recurring  
  revenue (as disclosed in note 3) / revenue (as disclosed in the consolidated statement of comprehensive income)

2 Throughout this statement adjusted EBITDA, as disclosed in the consolidated statement of comprehensive income, is earnings before interest, tax, depreciation and amortisation (EBITDA) before share based payment  
  charges, acquisition costs and exceptional non-recurring costs. Throughout this statement acquisition costs are defined as acquisition related costs and non-recurring acquisition integration costs

3 Throughout this statement adjusted profit before tax, as disclosed on page 16, is profit before tax, amortisation charges on acquired intangible assets, share based payment charges, acquisition costs, accelerated  
  write-off of arrangement fee on bank facility and exceptional non-recurring costs 

4 Throughout this statement adjusted diluted earnings per share, as disclosed in note 7, is earnings per share before amortisation charges on acquired intangible assets, share based payment charges, acquisition costs,  
  accelerated write off of arrangement fee on bank facility and exceptional non-recurring costs and the taxation effect of these /weighted average number of ordinary shares – diluted (as disclosed in note 7)

5 Net debt being outstanding bank loans, lease liabilities less cash and cash equivalents (as disclosed on page 18).  Annualised EBITDA is the last 12 months of EBITDA for the year ended 31 March 2023

6 Cash conversion is calculated as cash flow from operations, as disclosed in the consolidated statement of cash flows, divided by adjusted EBITDA defined above 

4

iomart Group plc Annual Report and Financial Statements 2023 
ESG: iomart in the community

SmartSTEMS
Our work with SmartSTEMS UK children’s charity continued 
this year. It focused on engaging young people aged 10-14 
years about the possibility of a career in technology. This year 
we’ve been hosting workshops in virtual classrooms, speaking 
to kids who otherwise might not have the opportunity to meet 
professionals in STEM careers. Our CEO, Reece met a couple 
of 10-year-olds in a primary school and explained what Cloud is 
to them. We created a campaign around this with SmartSTEMS 
–  promoting  their  important  messages  across  our  digital 
channels.

Empowering Women to Lead in 
Cyber Security
We moved into year two of our partnership with Empowering 
You, which aims to build an empowered community of diverse, 
and  confident  leaders  who  can  deliver  transformational 
change. Specifically, working to empower female leaders in 
the technology industry. This year we sponsored ‘Empowering 
Women to Lead Cyber Security’. 

iomart’s programme participant, Technical Support Engineer, 
Charlene  Butcher  said:  “Before  I  first  started  this  course, 
I  thought  that  I  was  someone  who  didn’t  have  leadership 
abilities. However, enrolling in, and completing, this program 
helped me to look at myself differently. Even just that process 
was incredibly empowering".

Generation

Generation  is  a  Global  non-profit  organisation,  founded  in 
2015. They run education to employment programs to prepare, 
place and support people into life-changing careers that would 
otherwise be inaccessible.  They provide employers with the 
highly skilled, diverse talent they need whilst addressing key 
hiring challenges they face. Learners are selected based on 
dedication and their social impact case – not on their formal 
academic achievements. Each cohort is typically 50% female, 
60%  ethnic  minority  backgrounds  and  all  are  NEET  (not  in 
education and/or employment).

iomart  partner  with  Generation  as  an  employer  and  offer 
opportunities  to  the  programme  participants,  when  they 
complete their programs. Currently, iomart has 5 employees 
from Generation in the business.

5

iomart Group plc Annual Report and Financial Statements 2023 
Strategic Report - Chair's Statement

Chair's 
Statement

In my first period as Chair, I am delighted to report on a year in which we have delivered a number of strategically important 
milestones, seen a return to organic revenue growth within cloud managed services and achieved financial results in line 
with market expectations4. We have reported record revenue in the year of £115.6m and continued to deliver high levels of 
profitability and cash generation.  

It is clear to me that the market and iomart’s position within it provide the platform to scale the business as a leading 
provider of secure hybrid cloud services.  During the last 12 months, we have made good progress against this aim with 
strong momentum in order bookings, and a return of customer renewal levels to long-term average rates, providing a more 
solid base of recurring revenues. Behind the scenes, we have refreshed our full sales team under the guidance of the 
new sales leadership, simplified our internal service organisation and processes, and extended a number of our managed 
service offerings.  We have successfully navigated the significant challenges in the energy market by ensuring additional 
costs have been appropriately passed through to the customer base. We also recommenced our M&A activities with the 
acquisition of Concepta Capital Limited (“Concepta”) in August 2022, and subsequent to the year end, on 2 June 2023, we 
successfully completed the acquisition of Extrinsica Global Limited (“Extrinsica”), a Microsoft managed service provider.  

Our iomart team are at the heart of these successes and I would like to thank them all for their hard work and commitment 
during the year. One of the strengths of the Group is the quality of its fantastic workforce. Investing in the workforce and 
their further development and support is one of the central tenets of our strategy.

After invaluable service to iomart, we have seen three of our Non-Executive Directors step down, with Ian Steele (previous 
Chair) standing down at the AGM, Andrew Taylor leaving the Board in December 2022, and Richard Masters notifying 
us of his intent to step down at the forthcoming AGM in September 2023. On behalf of everyone connected with the 
Group, I wish to thank them all for their valuable contribution to the development of iomart. We announced two new 
Independent Non-Executive Director appointments in May 2023. Annette Nabavi who joined the Board on 25 May 2023 
and Adrian Chamberlain who joined the Board on 1 June 2023. Annette and Adrian bring different but very relevant 
skills and experience to the Board, and will be extremely valuable in helping guide the execution of our growth strategy.  
During the year, we paid an interim dividend of 1.94p per share to shareholders in January 2023. In addition, the Board is 
now proposing to pay a final dividend of 3.50p per share taking the total for the year to 5.44p being at the maximum pay-
out ratio under our stated dividend policy of paying up to 50% of adjusted diluted earnings per share. We believe this is 
appropriate given our funding position, robust business model and strength of our balance sheet.

The progress we have already seen in the delivery of our strategy and the continued solid financial performance gives me 
and the Board confidence in a bright future for iomart.

Lucy Dimes

Non-Executive Chair

13 June 2023

6

iomart Group plc Annual Report and Financial Statements 2023Who is iomart ?

Secure hybrid cloud computing  
and managed services business, 
based in the UK

£116m turnover (FY23) and 
market leading profitability

Delivering cyber security, 
hybrid cloud, secure 
connectivity, data management 
and digital workplace

Cloud services 
(90% group revenue) 

Domains & Web hosting 
(10% group revenue)

470+ strong team in the UK and 
a small operation in the USA

92% recurring revenue and 
strong cash generation

Providing 24/7 managed 
services to organisations 
headquartered in the UK

12 UK data centres connected 
with 2500km private network 
infrastructure, and 25 global 
points of presence

Direct and indirect go to 
market channels

Proactive M&A strategy with 
23 acquisitions in the past 
13 years

7

iomart Group plc Annual Report and Financial Statements 2023Strategic Report – Chief Executive Officer’s Report 

Chief Executive
Officer's Report

Introduction

I am encouraged by the progress we have made during the year and pleased to be reporting financial results in line with market 
expectations4, delivering revenue of £115.6m (2022: £103.0m), adjusted EBITDA1 of £36.2m (2022: £38.0m), adjusted profit before 
tax2 of £14.8m (2022: £17.1m) and a statutory profit before tax of £8.5m (2022: £12.2m).  We continue to benefit from the highly 
recurring nature of our business model, with 92% (2022: 93%) of revenue in the year recurring3.  

The revenue of £115.6m is a record level for the Group and is a combination of a return to long-term historic customer renewal 
levels with organic revenue growth within our core cloud managed services offering, and inflationary pricing adjustments, primarily 
for data centre energy usage, plus the successful completion of the acquisition of Concepta in August 2022. The Group's adjusted 
EBITDA reflects both the revenue mix effect in the year, together with investment in upskilling our employees' capabilities, 
alongside appropriate wage increases and cost of living support. EBITDA margin percentage of 31.3% (2022: 36.9%) in the year 
was heavily impacted by the pass through of much increased energy costs and to a lesser extent the lower margin business within 
the Concepta acquisition, primarily from their reselling activities. The increase in the UK interest rates has pushed the Group's 
interest expense up by £0.9m year on year but the Group's cash generation continued to be strong, with the year-end net debt 
standing at £39.8m (2022: £41.3 million). This represents a comfortable net debt to adjusted EBITDA ratio of 1.1 times (2022: 1.1 
times).

I am pleased by how we navigated through the unexpected challenges in the energy markets, which resulted in a £7m increase in 
the Group's electricity costs. iomart's robust business model and customer arrangements have ensured this additional energy cost 
has been appropriately passed through to the customer base. While electricity costs remain high, the energy markets appear less 
volatile as we enter the new financial year. We have a proactive hedging strategy in place for the next two years and expect this 
matter to be less of a distraction for our team and customers than we have experienced in the last 12 months. 

At iomart, momentum and pace are important aspects for success.  Following growth in our sales pipeline, we saw this translate 
to improved order booking levels in the second half of the year, with the last quarter order bookings being the highest quarter in 
the last two years.  Year on year we have seen double digit order bookings growth within the cloud managed services area, which 
along with healthy customer renewal levels, provides a solid foundation for growth for the new financial year. The two acquisitions 
completed within a ten-month period fully support our drive to broaden our service offerings across the full hybrid cloud spectrum.  

Strategy 

Our strategic growth plan is focussed on three main activities:

•  Protect and expand the existing base of run rate revenue and EBITDA which is underpinned by our existing core private cloud 

infrastructure and services;

•  New services focused on four new service areas – hybrid cloud, cybersecurity, the future digital workplace and secure 
connectivity ensuring a complete suite of solutions and services to deliver a comprehensive secure hybrid cloud offering; and

•  Complementary acquisitions - to expand the customer base and to acquire new skillsets 

We have made good progress on all aspects of our strategic growth plan, and start the third year of this plan in an improved 
position as noted in each of the areas detailed below: 

Sales & Marketing

In February 2022, we strengthened our commercial leadership with the appointment of our new Chief Sales Officer.  Under his 
leadership, we have changed the structure of our sales organisation to underpin our growth strategy, and over the last 12 months 
replaced a large element of the team. We have made incremental investments in these changes but all within an agreed cost 
envelope. We completed most of this in the first half of the year and so we start the new financial year with a well-inducted and 
skilled team, with momentum and confidence building as order bookings increased during the second half.  

We continue to believe that our existing large customer base represents a fertile sales ground for the Group and the continued 
broadening of our solutions offering increases our relevance to a wider pool of new customers.  

8

iomart Group plc Annual Report and Financial Statements 2023Strategic Report – Chief Executive Officer’s Report 

New services 

Our product team continue to evolve and develop new solution offerings. These are targeted at both new customers, and upselling 
and cross-selling to our existing customers.  Activity in the last 12 months has included:

•  Continued refinement of our Managed Microsoft Azure offering launched in prior year.  Even though we targeted M&A to 
accelerate this area of the business, it was also important that we built some element of our own capabilities and strengthened 
our Microsoft relationship.  We have continued to see steady growth in this area with wins from both existing and new 
customers.  Extrinsica, our recent Microsoft Azure acquisition, will take the lead on adding significant engineering capability 
and expertise on Azure infrastructure design, deployment and management for our customers. 

•  In March 2022, we announced a new security partnership with cyber security specialists, e2e-assure, to deliver proactive 
24/7 security operations centre services. The move into the security market has been a long-standing ambition of iomart and 
is a key part of the growth strategy. We now have five customers taking this service and they provide a strong reference base 
for further customer wins.  Globally, cyber-attacks are on the rise and we now have a highly credible offering for customers 
to address this everyday threat. We will continue to look to expand this cyber portfolio, with a strong focus on Microsoft via 
internal developments, additional partnerships and potential M&A.

•  During the year, we launched an enhanced, multi-tenanted cloud platform with the latest technology from VMware. This 
refreshes our virtual cloud offering with the latest cloud functionality, control and scalability.  We are one of the few managed 
service providers globally to successfully implement this leading edge vendor technology.  We see private cloud remaining as 
a core element of any hybrid cloud offering and we are leading the way on this. 

All of these new products are designed with a 24/7 service capability, as it is the service support we offer our customers and our 
deep technical expertise which remains at the heart of our hybrid offering.

People and Systems

We have invested in a Learning Management System (“LMS”) which supports our skills development programmes and employee 
engagement. This is an important step, as we strongly believe a continuous learning culture will underpin our future success.  In a 
period of skills shortages, we believe, attracting, developing and retaining our talent is critical. 

In the second half, we changed the structure of our executive management team with the role of COO split between a Chief 
Customer Officer (“CCO”) and a Chief Technology Officer (“CTO”).  As well as bringing focus, it also provides greater bandwidth on 
execution.  We were able to promote internally for the CCO role and are pleased to have recruited externally an experienced CTO 
for the Group who joined us in late May 2023.  

Enhancing the tooling and systems in the business is an evergreen task, allowing especially our customer facing staff to work 
efficiently and respond well to customer requests.  We replaced our telephone system with a Teams based service in the year, 
and we continued to consolidate asset platforms and simplify our reporting.  The working environment for our staff is also 
important and we have recently committed to a 10-year lease for a new Glasgow office.  This will see us move from our existing 
premises into a Grade A office in the city centre enhancing the working environment for existing staff whilst also being positive for 
recruitment. This was achieved without any significant cost increase. 

M&A 

As in the past and as reconfirmed in our strategy communications we plan to use selective M&A to augment our organic growth. 
It was pleasing to see a high level of activity in this area with the acquisition of Concepta in August 2022, and subsequent to the 
year-end, on 2 June 2023, we successfully completed the acquisition of Extrinsica, a Microsoft Azure managed service provider. 
We will maintain our structured and disciplined approach to M&A and remain active in evaluation of potential targets. 

Market 

Macroeconomic headlines such as double-digit inflation, rising debt costs, and a cost-of-living crisis, coupled with geo-political 
uncertainties, form a challenging backdrop for many of our customers and their planned spending levels.  However, we do have 
the benefit of a very wide and varied customer base with no significant sector or single customer concentration, which provides 
some natural portfolio protection. While iomart will not be immune to this economic backdrop, the requirement for organisations to 
be supported on their hybrid cloud journey will continue to grow for the foreseeable future. Providing excellent customer service 
and deep technical expertise, related to the cloud infrastructure that is managing mission critical applications for our customers, 
also supports our view of sustainable growth over the medium term. 

The concept of “Cloud” computing is now globally recognised across all market segments. The “public cloud” giants such as 
Amazon, Microsoft and Google have vastly contributed to this general awareness and consequently have seen high growth 
globally as many organisations look for Cloud infrastructure and capabilities. The reality of the situation is that a vast majority of 
the world’s IT infrastructure is complex and untidy in nature which means hybrid cloud models will remain a key market feature for 
many use cases and many years to come. Even if businesses want to use Public Cloud infrastructure fully, many lack the detailed 
know-how, skills and resources required to manage all the elements. iomart is well positioned to meet this demand given our long-
established capability in designing and running private clouds, supporting on-premise solutions, and with the recent acquisition of 
Extrinsica adding skills and capabilities for public cloud provisioning and ongoing management.  

With the insatiable growth in data across all industries, the demand for the three core building blocks of compute power, storage 
and connectivity continues to rise. Organisations are increasingly outsourcing these requirements to experts, who can help them 
navigate a constantly evolving and complex technical landscape, providing high levels of reliability, customer support, flexibility, 

9

iomart Group plc Annual Report and Financial Statements 2023Strategic Report – Chief Executive Officer’s Report 

Strategic Report – Chief Executive Officer’s Report 

and technical know-how. These requirements increasingly come with greater security and compliance needs, particularly around 
data storage, protection, and transit. 

No two organisations are the same, and therefore the cloud solution mix in the future will be unique and reflect the needs of an 
organisation at that time, especially for those organisations that are running established applications that are not public cloud 
compatible. Many customers are looking for a single point of accountability for all their cloud needs and iomart is well positioned 
to provide this service going forward, particularly for medium to large enterprises.

Commitment to ESG and sustainability

iomart believes that integrating environmental, social and governance (“ESG”) considerations across our business enables us to 
accelerate our customers’ success whilst looking after the environment and society.  

Environmental 

Last year, we worked on establishing carbon reduction targets and identifying ways to reduce further our overall emissions as we 
work towards achieving carbon neutrality.  This concluded with an alignment with the UK Government targets and a commitment 
to achieve Net Zero by 2050, or earlier, if possible. We commenced purchasing Renewable Energy Guarantees of Origin (“REGO”) 
certified renewable electricity across our UK data centre estate in 2021, which significantly reduces our carbon emissions.  As 
this has been in place for the whole of the financial year, this takes a significant step towards our commitment to Net Zero.  We 
continue to look at ways to increase the energy efficiency across our UK data centre estate, and have therefore have accelerated 
upgrades to our battery power systems.  

Social

We have undertaken a number of initiatives for our own staff wellbeing and engagement including: 

•  Winter cost of living allowance payments made to staff  at a total cost of around £0.4m

•  Launch of a learning management system ‘”iosmart” to support a learning culture and our skills development programmes

•  Manager fundamental training completed by all managers, and completion of a leadership development programme across the 

Group 

•  UK Wide HR Roadshows held to enhance employee engagement

We have also implemented a number of external facing initiatives, the key activities being:

•  Continuing to partner with local charities that align with our brand focus and employees’ interests, such as SmartSTEMs and 

Scotland’s Empowering Women to Lead Cyber Security and Digital Transformation leadership programmes

•  Partnered with Generation, a charity that supports IT education to employment of people from disadvantaged socioeconomic 

backgrounds

•  Sponsorship of Scotland IS digital technology awards

Governance 

In August 2022, we saw the appointment of Lucy Dimes, our new Chair.  In addition, in May 2023 we announced we would be 
appointing two new independent Non-Executive Directors who bring significant sector experience to the Board to support and 
guide our growth strategy.

After the appointment of an external third party to lead an outsourced internal audit function, there has been an appropriate full 
year’s worth of engagement, which has been well received by the business. In February 2023, we announced the appointment of 
Investec as the Company's Nominated Adviser replacing the incumbent who had been in place since our IPO. 

Acquisitions

On  15  August  2022,  we  successfully  completed  and  announced  the  first  acquisition  under  our  refreshed  strategy, 
acquiring Concepta, a holding company for the ORIIUM and Pavilion IT brands, for an initial cash consideration of £10.8m with 
the potential of a further £4.0m contingent earn-out payment based on profitability for the 12-months ending 30 June 2023. It is 
expected, based on the current forecast that this maximum earn-out will be paid in July 2023. We also repaid £1.5m of bank debt 
acquired on completion. The Concepta Group consists of two brands:

•  ORIIUM, established in 2007, is a channel-only organisation working with value added resellers and managed service providers 
to deliver best in class data and application management solutions to end users. With this acquisition, iomart gained an 
independent wholesale operation that understands the UK IT channel deeply, and has built trust through long-standing 
strategic partner relationships.  Data management is a core element of the Group's hybrid cloud proposition, and ORIIUM 
materially strengthens iomart's indirect sales channel capabilities, while extending the Group's product and technical skills and 
capabilities, with an additional 45 technical engineers who joined the Group.

•  Pavilion IT, a business established for over 30 years, which also includes the 2021 acquisition of P2 Technologies, a business 
focused on the legal & accounting professional services sector which added customer vertical specialisation. This brand has a 
strong direct sales organisation with over 250 customers under one unified operational delivery team offering a range of hybrid 
and cloud infrastructure technology solutions plus professional services and on-going customer support arrangements.

10

iomart Group plc Annual Report and Financial Statements 2023Strategic Report – Chief Executive Officer’s Report 

Acquisitions (continued)

As  announced  on  5  June  2023,  subsequent  to  our  year-end,  we  completed  the  acquisition  of  Extrinsica,  for  an  initial 
consideration of £4.0m, with a potential further £0.3m in cash payable on the achievement of certain key customer targets 
during the calendar year. Of the initial consideration, £2m was satisfied by the issue of 1,562,500 new ordinary shares in iomart, 
which under the terms of the Sale and Purchase Agreement are subject to a 12 month “lock in” provision and based on a fixed 
share price of £1.28, being the volume weighted average price for the 90 days prior to completion. The balance of £2.0m was 
paid in cash. We also repaid £3.7m of debt acquired on completion. A further £4.0m to £7.0m of contingent earn-out payments 
is included in the share purchase agreement based on the profitability for the 12 months ending 31 March 2024. Of any earn-
out payment that becomes due, £1.0m will be satisfied by the issue of iomart shares (the number of shares to be issued will 
be based on the same share price as the initial consideration). The amount of contingent consideration payable, based on 
management’s forecast, recognised at the date of the Acquisition, is expected to be £4.0m.

Extrinsica is a Microsoft Azure Cloud solution services provider with offerings including managed Azure Cloud, Azure solution 
design and implementation services, support & optimisation services and licencing. The company was incorporated in 2010 
as a Cloud services provider to micro businesses. It was in 2017 that its current business model was established when it was 
invited by Microsoft to become one of the first 25 Microsoft Azure CSP partners worldwide.  It is now solely Azure public Cloud-
focused.  This acquisition provides iomart with deep Microsoft Azure expertise, a highly capable team of 33 based in the UK, 
strong customer references and a shared value and vision for how the Microsoft Practice in iomart should be shaped to support 
acceleration of growth. Prior to our acquisition, Extrinsica generated revenues of £7.4m, being year on year growth of c.40%, and 
EBITDA of £0.1m (unaudited).

Operational Review

While all of our activities involve the provision of services from common infrastructure, we are organised into two operating 
segments, Cloud Services (£103.9m revenue) and Easyspace (£11.7m revenue).

Cloud Services 

Within our Cloud Services division, we have three core offerings that recognise the differing complexity of the solutions designed 
and the level of ongoing managed services we provide being: iomart cloud managed services, self-managed infrastructure and 
non-recurring revenue.  This means we can supply products and services across the full cloud spectrum and do so using shared 
resources and common platforms across the Group.  

• 

iomart cloud managed services: £64.1m revenue (2022: £55.7m): provides fully managed, complex bespoke designs, 
resulting in resilient solutions involving differing infrastructures. This has a wide range of offering across the full cloud 
spectrum from simpler colocation data centre services to a full 24/7 managed service complemented by our back-up and 
disaster recovery offering. Over the long-term we anticipate this will be the highest growth area for iomart, supported by the 
market drivers described above. This is the part of the business on which new product service launches are focused because 
we believe provision of managed service is what organisations are looking for to support their business objectives and that 
we are well placed to offer.

•  Self-managed infrastructure: £30.4m revenue (2022: £28.4m): provides dedicated, physical, self-service servers to 
customers. We deliver many thousands of physical servers for our customers using highly automated systems and processes 
which we continue to develop and improve.  Our own regional data centre estate and fibre network positions us well to offer 
such infrastructure as a service. It is generally recognised that this activity is a lower growth area within the cloud market 
but continues to offer a cost competitive solution for many customer use cases and for those who have retained their own IT 
skills. 

•  Non-recurring revenue: £9.4m (2022: £7.1m): relates primarily to on-premise equipment and software reselling via our Cristie 
Data and Pavilion IT brands, as well as consultancy projects.  By their nature this activity is lower margin but we believe it 
to be relevant to our ability to offer support to our existing customer base and new customer wins.  It is often these non-
recurring activities that provide an interesting initial introduction to the wider Group and evolve customers into a higher level 
of recurring services.

During the year ended 31 March 2023, Cloud Services revenues increased by £12.7m (14%) to £103.9m (2022: £91.2m).  This 
included £6.2m of revenue for the 7.5 months of trading from the Concepta acquisition completed on the 15 August 2022, split 
50/50 between recurring and non-recurring revenue. 

Our recurring revenue saw the largest increase being £10.4m to £94.5m (2022: £84.1m), with the largest area being from our 
core cloud managed services. This is a combination of a return to long-term historic customer renewal levels, inflationary pricing 
adjustments, primarily for data centre energy usage, plus the successful completion of the acquisition of Concepta.  The data 
centre sector has had to navigate the significant challenges in the energy markets and during the year the Group’s electricity 
costs increased by approximately £7 million. iomart’s robust business model and customer arrangements have ensured this 
additional energy cost has been appropriately passed through to the customer base.

Non-recurring revenues increased by £2.3m (31%) to £9.4m (2022: £7.1m) which include £3.1m of non-recurring revenue from 
the Concepta acquisition in August 2022, primarily the Pavilion IT brand.  The underlying reduction in non-recurring revenue 
was £0.8m all of which arose in the first half of the year. The economic situation in some of our customer base has slowed down 
hardware refresh activity, but we are reviewing our specific product proposition to ensure it avoids the more commoditised 
areas, matches our deeper skills, for example in data management, and at the same time create a greater likelihood that such 
customers would, over time, move to iomart’s core recurring services.

11

iomart Group plc Annual Report and Financial Statements 2023Strategic Report – Chief Executive Officer’s Report 

Strategic Report – Chief Executive Officer’s Report 

Cloud Services (continued)

Cloud Services EBITDA (before share based payments, acquisition costs, central group overheads and non-recurring exceptionals) 
was £35.3m being 34.0% of cloud services revenue (2022: £36.6m (40.2% of cloud services revenue)). The reduction of £1.3m in 
Cloud Services EBITDA is a combination of many moving parts, including timing and pass through nature of costs associated with 
the inflationary environment, additional investment in upskilling our employees’ capabilities, alongside appropriate wage increases 
and cost of living support, and the lower EBIDTA margin which also comes with lower CAPEX needs of some of our new offerings 
in comparison to the self-managed infrastructure-only deals of earlier years. 

Easyspace

The global domain name and mass market hosting sector continues to grow, supported by the increasing importance of an internet 
presence and ecommerce for all areas of the economy, including the small and micro business community represented within our 
Easyspace division. This sector is increasingly dominated by a smaller number of large global operators and we recognised a long 
time ago that the marketing spends required to compete for new business in this specific area was not the best use of iomart’s 
resources. The Easyspace segment has performed well during the year, delivering revenues and EBITDA (before share based 
payments, acquisition costs and central group overheads) of £11.7m (2022: £11.8m) and £5.6m (2022: £5.7m), respectively. 

Infrastructure investment and energy pricing

Our UK-owned infrastructure is an important aspect of the delivery of our recurring revenue services and a critical differentiator in 
the market, allowing more of the value-add to be retained by iomart. We have a well-maintained data centre estate as this is core 
to ensuring a resilient service.

The data centre sector has had to navigate the significant challenges in the energy markets and during the year the Group’s 
electricity costs increased by approximately £7 million. iomart’s robust business model and customer arrangements have ensured 
this additional energy cost has been appropriately passed through to the customer base. While electricity costs remain high, the 
energy markets appear less volatile as we enter the new financial year. We have a proactive hedging strategy in place for the next 
two years and expect this matter to be less of a distraction for our team and customers going forward. 

During the year we re-contracted our core UK fibre network. This refreshes the resilient network that securely connects our data 
centres, with the implementation to be undertaken during the course of 2023. We had already commenced the upgrade to our 
uninterruptible power systems (“UPS”) in our core data centres last year. However, given the increase in energy costs we have 
accelerated this as the new systems offer improved energy efficiencies. Towards the end of the year, we closed our Dunsfold data 
centre, which had been included in the Memset acquisition of 2020. This was one of our smaller regional UK data centres.  Our 
two largest data centres in Maidenhead and central London account for around half of our UK capacity.  We will continue to look 
for areas to consolidate over the medium to longer term without affecting any customer needs. 

Current trading and outlook

Current trading in the first two months of the new financial year are in line with internal expectations, reporting revenues ahead of 
the equivalent prior period, with a mix of organic and acquisitive growth.  

While iomart will not be immune to any potential economic volatility in the UK and beyond, the requirement for organisations to 
be supported on their hybrid cloud journey will continue to grow for the foreseeable future. We support customers with their 
cloud infrastructure needs, around often mission critical applications, and the increasing complexity of the technical landscape 
will continue to see customers look for partners who can provide the solutions, capabilities, expertise and experience across the 
entire cloud ecosystem. 

The two recent acquisitions have expanded our capabilities and routes to market, making our solution portfolio more relevant to a 
wider audience. The increase in the effectiveness of our sales activities, operational improvements made, and our clear focus on 
execution gives us a stronger foundation to accelerate growth.  These factors and the momentum achieved in the second half of 
the last financial year underpins the Board’s confidence in the outlook for the long-term prospects for the Group.

Reece Donovan

Chief Executive Officer

13 June 2023

Definition of alternative performance measures:

1 Throughout these financial statements adjusted EBITDA (disclosed in the consolidated statement of comprehensive income) is earnings before interest, tax, depreciation and 
amortisation (EBITDA) before share-based payment charges, acquisition costs and exceptional non-recurring costs. Throughout these financial statements acquisition costs are defined 
as acquisition related costs and non-recurring acquisition integration costs 

2 Throughout these financial statements adjusted profit before tax (disclosed on page 16) is profit before tax, amortisation charges on acquired intangible assets, share-based payment 
charges, acquisition costs, accelerated write off of arrangement fee on bank facility and exceptional non-recurring costs

3 Recurring revenue is the revenue that repeats either under long-term contractual arrangement or on a rolling basis by predictable customer habit. % of recurring revenue is defined as 
Recurring Revenue (as disclosed in note 3) / Revenue (as disclosed in the consolidated statement of comprehensive income)

4 Market expectations based on known sell-side analyst estimates for the full year ended 31 March 2023, established in or around 11 October 2022

12

iomart Group plc Annual Report and Financial Statements 2023Customer Spotlight

Cyber Security

The cyber threat landscape has become far more sophisticated and complex in 
recent  years.  And  about  three  years  ago,  Computer  Application  Services  (CAS) 
CTO, Chris Ellis, started to investigate enhanced ransomware protection against 
a background of increasing attacks and in response to questions from customers.

CAS  are  a  technology  company  based  in  Edinburgh,  Scotland.  CAS  have  been 
developing  software  since  1969  and  moved  to  employee  ownership  in  January 
2014. This coincided with significant investment in their products and processes.

CAS  wanted  to  strengthen  their  security  posture  with  our  Enhanced  Security 
Operations Centre solution. Rather than offering a piece of technology marketed 
as  a  ‘silver  bullet’  we  took  the  time  to  properly  assess  CAS’s  current  security 
posture. That meant we were able to put together a package which provided the 
right  balance  of people,  process  and  technology  that would meet  their  specific 
business needs.

With end customers ever more concerned about the security of their services, CAS 
have been able to reassure their current customer base and win new business. All 
while saving money on cyber analyst recruitment, gaining Cyber Essentials Plus, 
and upskilling staff internally. 

CAS’s Infrastructure Manager, Marc Forrest, said:

“The SOC platform has definitely allowed us to reassure current customers and 
win business. We were getting a lot of questions a few years back, and we would 
say to customers ‘tell us what you need from a security perspective, and we’ll get 
it for you.’ Now when customers come with their list of requirements we can say 
‘yes got that, yes we’ve got 24/7 monitoring, tick tick tick.”

CAS’s CTO Chris Ellis said:

“One of our big customers – we have regular sessions with them, and we do a risk 
review every month. And one of the things that comes up is cyber security. Their 
senior  management  and  IT  staff  now  feel  reassured  and  better  protected  that 
we’re managing the risk of cyber attack on their behalf.”

13

Strategic Report – Chief Financial Officer’s Report 

Chief Financial
Officer's Report

Financial Review

Key Performance Indicators 

Revenue

% of recurring revenue1 

Gross profit %2

Adjusted EBITDA3

Adjusted EBITDA margin %4

Adjusted profit before tax5

Adjusted profit before tax margin %6

Profit before tax 

Profit before tax margin %7

Basic earnings per share 
Adjusted earnings per share (diluted) 8

Cash flow from operations / Adjusted EBITDA %9

Net debt / Adjusted EBITDA leverage ratio10  

See page 19 for definition of alternative performance measures

Revenue

  2023 

         2022

£115.6m

£103.0m

92%

55.0%

£36.2m

31.3%

£14.8m

12.8%

£8.5m

7.4%

6.4p

10.9p

94%

1.1

93%

59.5%

£38.0m

36.9%

£17.1m

16.6%

£12.2m

11.8%

8.6p

12.0p

100%

1.1

Overall revenue from our operations increased by 12% to £115.6m (2022: £103.0m).  

We saw a consistent share of recurring revenue at 92% (2022: 93%) compared to prior years. We remain focussed on 
retaining our recurring revenue business model with the combination of multi-year contracts and payments in advance 
providing us with good revenue visibility.  

Cloud Services

The following is the disaggregation of Cloud Services revenues of £103.9m (2022: £91.2m):

Disaggregation of Cloud Services revenue 

Cloud managed services 

Self-managed infrastructure

Non-recurring revenue

2023

£’000

64,115

2022

£’000

55,745

30,444

28,363

9,359

7,128

103,918

91,236

14

iomart Group plc Annual Report and Financial Statements 2023 
Strategic Report – Chief Financial Officer’s Report 

Cloud managed services (recurring revenue)

The recurring revenue within cloud managed services increased strongly by £8.4m or 15% to £64.1m (2022: £55.7m).  This 
was driven by return to organic growth aided by customer renewal levels returning to long-term historic averages, the 
Concepta acquisition (mainly the ORIIUM brand) contributing £3.1m and our managed service customers taking around 
half of the additional pricing adjustments for the energy cost increase given their services are underpinned by data centre 
services and availability.  The customers within the self-managed infrastructure area received the balance of the energy 
pricing adjustments. 

Self-managed infrastructure (recurring revenue)

The self-managed infrastructure revenue of £30.4m (2022: £28.4m) increased by £2.1m. This is a combination of 
a reduction in the number of our long tail of smaller customers, more than offset by energy price rises passed onto 
customers, which are more energy intensive within this area, plus higher new order bookings from an internal sales 
team established to retain dedicated focus on this area. We will continue to allocate resources to ensure we provide this 
customer base with resilient, cost effective and increasingly automated solutions. 

Non-recurring revenue

Non-recurring  revenue  of  £9.4m  (2022:  £7.1m)  relates  primarily  to  on  premise  product  and  licence  reselling  plus 
consultancy projects.  Often these non-recurring activities provide an interesting initial introduction to the wider iomart 
Group and customers evolve into a higher level of recurring services. The Concepta acquisition in August 2022 included 
the Pavilion IT brand, which primarily undertakes similar reselling and professional services activity. This added £3.1m of 
non-recurring revenue post acquisition, meaning excluding acquisition impact, the underlying reduction in non-recurring 
revenue was £0.8m that arose in the first half of the year. The economic situation in some of our customer base has slowed 
down hardware refresh activity.

Easyspace

Our Easyspace segment has performed well over the year with revenues remaining broadly consistent at £11.7m (2022: 
£11.8m).  The domain name and web hosting business is an area in which we do not invest heavily but it was pleasing to 
see a solid performance with high level of renewals from our base of c.60,000 customers.  The activity remains highly 
profitable and cash generative. 

Business model

Our business model in both segments generally involves the provision of cloud and managed hosting services from our 
data centres, delivering the computing power, storage, and network capability our customers require for the operation of 
their own businesses. We have invested in an estate of data centres, an extensive fibre network and for each customer the 
servers, routers, firewalls and other assets that are necessary to create the IT infrastructure they require. These resources, 
along with the associated staff, are shared across most of our revenue streams. Customers pay us for the provision of that 
infrastructure, with the potential to add 3rd party technology and various degrees of a managed services wrapper.  

Larger customers tend to have multi-year contracts for complex cloud solutions, which are invoiced and paid on a monthly 
basis. Many of our smaller customers pay in advance for the provision of services which results in a substantial sum of 
deferred revenue, which is then recognised over the period of the service provision. A significant proportion of our revenue 
is therefore recurring and the combination of multi-year contracts and payment in advance provides us with strong revenue 
visibility.

Gross Profit

Gross profit in the year, which is calculated by deducting from revenue variable cost of sales such as power, software 
licences, connectivity charges, domain costs, public cloud costs, sales commission, the relatively fixed costs of operating 
our data centres plus, for non-recurring revenue, the cost of hardware and software sold, increased by £2.3m to £63.6m 
(2022: £61.3m). In percentage terms, gross margin2 is down on prior year at 55.0% (2022: 59.5%) being heavily impacted 
by the pass through of energy costs and to a lesser extent lower margin within the Concepta acquisition, primarily from 
their reselling activities. In addition as expected given the scope of the service, we typically see lower gross margin levels 
on some of the new business won compared to margins from some of the self-managed infrastructure only deals of earlier 
years. 

Adjusted EBITDA3

The Group’s adjusted EBITDA reduced by £1.8m to £36.2m (2022: £38.0m) which in adjusted EBITDA margin4 terms 
translates to 31.3% (2022: 36.9%). The administration expense (before depreciation, amortisation, share based payment 
charges, acquisition costs and exceptional non-recurring costs) of £27.4m (2022: £23.3m) is £4.1m higher than the 
previous year comparative.  However, this includes £1.9m of administrative expenses from the Concepta acquisition 
meaning the underlying increase in administrative expenses is limited to £2.2m or 9%. Of this increase our annual salary 
award, staff winter cost of living allowance payment and national insurance levy accounts for around half. Year on year 
average headcount levels were broadly flat although iomart is employing a higher skilled workforce. 

15

iomart Group plc Annual Report and Financial Statements 2023Strategic Report – Chief Financial Officer’s Report 

Strategic Report – Chief Financial Officer’s Report 

Adjusted EBITDA (continued)

The Cloud Services segment saw a 3.6% reduction in adjusted EBITDA to £35.3m (2022: £36.6m). In percentage terms the 
Cloud Services margin decreased to 34.0% (2022: 40.2%) for the reasons noted earlier. The Easyspace segment’s adjusted 
EBITDA was £5.6m (2022: £5.7m) reflecting the stable revenue performance in the year, which in percentage terms was 
again stable at 48.1% (2022: 48.2%).

Group overheads increased by £0.5m in the year to £4.8m (2022: £4.3m). These are costs which are not allocated to 
segments, including the cost of the Board, the running costs of the headquarters in Glasgow, Group marketing, human 
resource, finance and design functions and legal and professional fees for the year. 

Adjusted profit before tax5

The depreciation charge of £15.9m (2022: £16.3m) fell by £0.4m in the year and as a percentage of recurring revenue is 
15.0% (2022: 17.0%), driven by the profile and drivers of the higher recurring revenue in the year. 

The charge for amortisation of intangibles, excluding amortisation of intangible assets resulting from acquisitions 
(“amortisation of acquired intangible assets”), of £2.6m (2022: £2.6m) is consistent year on year. 

Finance costs of £2.9m (2022: £2.1m) has increased year on year due to the higher SONIA interest rate. Our revolving 
credit facility has a borrowing cost at the Group’s current leverage levels of 180 basis points over SONIA.

After deducting the charges for depreciation, amortisation (excluding the charges for the amortisation of acquired 
intangible assets), exceptional non-recurring costs and finance costs from the adjusted EBITDA, the Group’s adjusted profit 
before tax reduced to £14.8m (2022: £17.1m), representing an adjusted profit before tax margin6 of 12.8% (2022: 16.6%).

Profit before tax

The measure of adjusted profit before tax is an alternative profit measure which is commonly used to analyse the 
performance of companies particularly where M&A activity forms a significant part of their activities.

A reconciliation of adjusted profit before tax to reported profit before tax is shown below:

Reconciliation of adjusted profit before tax to profit before tax

Adjusted profit before tax5

Less: Amortisation of acquired intangible assets

Less: Acquisition costs

Less: Share-based payments

Less: Accelerated write off of arrangement fee on bank facility

Less: Cost of sales - exceptional non-recurring costs

Profit before tax

2023

£’000

2022

£’000

14,820

17,109

(3,880)

(4,044)

(922)

(696)

-

(820)

8,502

(315)

(480)

(102)

-

12,168

The adjusting items in the current year are: 

•  charges for the amortisation of acquired intangible assets of £3.9m (2022: £4.0m); 

•  acquisition costs of £0.9m (2022: £0.3m) which includes a mainly non-cash charge of £0.6m in respect of the closure 

of our Memset Dunsfold data centre; 

•  share-based payment charges of £0.7m (2022: £0.5m) driven by a higher number of options lapsing in the prior year 

driving a lower charge; and 

•  exceptional non-recurring costs of sales of £0.8m which is explained below. 

16

iomart Group plc Annual Report and Financial Statements 2023 
Strategic Report – Chief Financial Officer’s Report 

Profit before tax (continued)

On 1 October 2022, iomart entered into a new three-year electricity utility supply agreement, a new hedging arrangement 
and participated in the Energy Bill Relief Scheme (“EBRS”).  All of this was undertaken in conjunction with our long 
established energy consultant and broker. Around November 2022, we instigated an energy price increase across the bulk 
of our customer base.  The basis of this price increase was the cost information we received from our energy consultant 
and broker.  However, in March 2023 our energy consultant and broker identified an error in the previously advised fixed 
commodity charge due to a wrong interpretation by them of when the EBRS discount is applied within the charging regime.  
This meant that rather than a timing aspect only, there was a £0.8m cost impact for the 6 months to 31 March 2023. 
Given the timing of this notification from our energy consultant and broker we are not in a position to recover such sums 
from our customer base via our contractual mechanisms.  We believe if we had been aware of this item we would have 
successfully passed this onto customers in the November 2022 exercise.  As the error relates to interpretation of the 
EBRS then the matter does not affect financial planning for the period from April 2023 onwards.  On this basis, we believe 
the item is exceptional and non-recurring in nature and requires to be drawn out separately to ensure a more meaningful 
understanding of the financial performance in the year.

After deducting these items from the adjusted profit before tax, the reported profit before tax was £8.5m (2022: £12.2m).  
In percentage terms the profit before tax margin7 was a decrease to 7.4% (2022: 11.8%) driven by the exceptional non-
recurring costs and acquisition costs in the year and the impact of the lower trading result in the year. 

Taxation

The tax charge for the year is £1.5m (2022:  £2.8m). The tax charge for the year is made up of a corporation tax charge 
of £0.9m (2022: £1.1m) with a deferred tax charge of £0.6m (2022: £1.7m). The effective rate of tax for the year is 18% 
(2022: 23%).  The future increase to a 25% UK corporation tax rate was applied to deferred tax balances in the prior year 
driving a higher effective tax rate in the prior year.  The decrease in the effective tax rate for the year is a function of the 
greater impact from the tax accounting on share based payments in the prior year offset partially by the positive effect of 
the higher “super deduction” available for capital investments in the current year. Given iomart is very much a UK business 
then the UK headline corporate tax is still considered a reasonable recurring effective tax rate for underlying profits. Further 
explanation of the tax charge for the year is given in note 9.  

Profit for the year 

After deducting the tax charge for the year from the profit before tax the Group has recorded a profit for the year of £7.0m 
(2022: £9.4m). 

Earnings per share

The calculation of both adjusted earnings per share and basic earnings per share is included at note 12.

Basic earnings per share from continuing operations was 6.4p (2022: 8.6p), a reduction of 25.6%. 

Adjusted diluted earnings per share8, based on profit for the year attributed to ordinary shareholders before amortisation 
charges of acquired intangible assets, acquisition costs, share-based payment charges, exceptional non-recurring costs, 
and the tax effect of these items was 10.9p (2022: 12.0p), a reduction of 9.2%. 

The measure of adjusted diluted earnings per share as described above is a non-statutory measure which is commonly 
used to analyse the performance of companies particularly where M&A activity forms a significant part of their activities.

Dividends 

Our dividend policy, which has been in place for several years now, is based on the profitability of the business in the 
period measured with reference to the adjusted diluted earnings per share we deliver in a financial year. For the last few 
years we have been paying dividends at the maximum level allowed by our stated policy. The current policy is a maximum 
pay-out policy of 50% of adjusted diluted earnings per share.  The Directors are proposing a final dividend of 3.50p (2022: 
3.60p) which is at maximum level set by the dividend policy which we believe is fully appropriate given the recurring 
revenue nature of the Group, the level of operating cash which we deliver and the low level of indebtedness within the 
Group. As a result, along with the interim dividend of 1.94p (2022: 2.42p), which was paid in January 2023, the total 
dividend for the year is 5.44p (2022: 6.02p), a reduction reflecting the movement in the adjusted diluted earnings per share.

17

iomart Group plc Annual Report and Financial Statements 2023Strategic Report – Chief Financial Officer’s Report 

Strategic Report – Chief Financial Officer’s Report 

Cash flow and net debt

Net cash flows from operating activities

The Group continued to generate high levels of operating cash over the year. Cash flow from operations was £33.8m 
(2022: £37.9m) which represents a 94% conversion9 of adjusted EBITDA (2022: 100%). The metric in the current year is 
somewhat distorted by the cash element of the non-recurring adjusting items of around £0.8m which if excluded from cash 
flow from operations would result in a conversion ratio of 96%.

Cash payments for corporation tax in the year were limited (2022: £2.5m), due to overpayments from prior years which 
could be offset against our quarterly instalments and we received a tax refund resulting in a small tax inflow of £48,000, 
resulting in net cash flow from operating activities in the year of £33.9m (2022: £35.4m).

Cash flow from investing activities

Our strategy is to continue to reinvest some of the strong operating cash flow we generate back into the business both 
in the form of internal investments into our UK infrastructure but also in the continuation of our disciplined acquisition 
strategy. The Group invested a total of £21.2m (2022: £10.2m) during the year.  In the current year, we paid equity 
consideration on the Concepta acquisition, paid associated professional services fees that combined with the cash 
acquired, results in a £10.3m net outflow.  There were no payments made concerning M&A activity in the prior year.  

The Group continues to invest in property, plant and equipment through expenditure on data centres and on equipment 
required to provide managed services to both its existing and new customers. As a result, the Group spent £8.9m (2022: 
£9.5m) on assets. Most of the expenditure in the year was on operational items such as servers and storage to support 
customer deployments. 

Expenditure was also incurred on development costs of £1.9m (2022: £1.4m) and on intangible assets of £0.1m (2022: 
£0.1m).  

Cash flow from financing activities

In the current year, loan drawdowns of £10.4m (2022: £nil) were made from the revolving credit facility to support the 
initial equity consideration for the Concepta acquisition. We also repaid £1.5m of bank debt acquired from Concepta at 
completion. 

Bank loan repayments of £10m (2022: £18.8m) were made in the year resulting in a closing drawn bank loan of £34.4m 
(2022: £34.0m). Cash received in the year from issue of shares was only £5k (2022: £4k). We also made dividend 
payments of £6.1m (2022: £7.6m); paid finance costs of £2.2m (2022: £2.1m) which included £0.2m of arrangement fees 
associated with the extension options taken within the bank facility and made lease repayments of £4.9.m (2022: £4.4m).  

Net cash flow 

As a consequence of the above component elements and especially the payments associated with the acquisition in the 
year, our overall cash position was an outflow of £1.5m (2022: £7.7m outflow) which resulted in cash and cash equivalent 
balances at the end of the year of £13.8m (2022: £15.3m). 

Net Debt

The net debt position of the Group at the end of the year was £39.8m (2022: £41.3m) as shown below. The net debt 
position represents a multiple of 1.1 times10 our adjusted EBITDA (2022: 1.1 times) which we believe is a comfortable level of 
debt to carry given the recurring revenue business model and strong cash generation in the business. 

Bank revolver loan

Lease liabilities

Less: cash and cash equivalents

Net Debt

2023

£’000

2022

£’000

34,400

34,000

19,180

22,623

(13,818)

(15,332)

39,762

41,291

18

iomart Group plc Annual Report and Financial Statements 2023 
Strategic Report – Chief Financial Officer’s Report 

Cash flow and net debt (continued)

Net debt (continued)

The Group has access to a £100m Revolving Credit Facility ("RCF") provided by a banking group consisting of HSBC, Royal 
Bank of Scotland, Bank of Ireland and Clydesdale Bank, that now matures on 30 June 2026 (2022: 30 June 2025), which 
also benefits from a £50m Accordion Facility.  On 17 November 2022, the lenders approved the Group enactment of the 
extension option. The RCF has a borrowing cost at the Group’s current leverage levels of 180 basis points over SONIA.  

The decrease in the lease liability to £19.2m (2022: £22.6m) reflects expected payments on property arrangements and 
that there were no material revisions to existing leases.

Exposure to credit and liquidity risks

Disclosures relating to our exposure to credit and liquidity risks are outlined in note 29.

Financial position

The strength of our business model, with high recurring revenue, low customer concentration across wide sectors and 
a positive cash cycle is well established and creates a very strong financial position. The Group continues to generate 
substantial amounts of operating cash. The generation of that cash flow, together with the committed bank loan facility 
for acquisitions, capital expenditure and general business purposes, means that the Group has the liquidity it requires to 
continue its growth through both organic and acquisitive means.

Scott Cunningham

Chief Financial Officer

13 June 2023

Definition of alternative performance measures:

1 Recurring revenue is the revenue that repeats either under long-term contractual arrangement or on a rolling basis by predictable customer habit. % of recurring revenue is defined as 
Recurring Revenue (as disclosed in note 3) / Revenue (as disclosed in the consolidated statement of comprehensive income) 

2 Gross profit margin % is defined as Gross Profit / Revenue as a % (both as disclosed in the consolidated statement of comprehensive income)

3 Adjusted EBITDA (as disclosed in the consolidated statement of comprehensive income) is earnings before interest, tax, depreciation and amortisation (EBITDA) before share-based 
payment charges, acquisition costs and exceptional non-recurring costs. Throughout these financial statements acquisition costs are defined as acquisition related costs and non-
recurring acquisition integration costs.

4 Adjusted EBITDA margin % is defined as adjusted EBITDA (as disclosed in the consolidated statement of comprehensive income) / Revenue (as disclosed in the consolidated statement 
of comprehensive income) as a %

5 Adjusted profit before tax (as disclosed on page 16) is profit before tax, amortisation charges on acquired intangible assets, share-based payment charges, acquisition costs, 
accelerated write off of arrangements fee on bank facility and exceptional non-recurring costs.

6 Adjusted profit before tax margin % is defined as adjusted profit before tax (as disclosed on page 16) / Revenue (as disclosed in the consolidated statement of comprehensive income) 
as a %

7 Profit before tax margin % is defined as Profit before Tax / Revenue (both as disclosed in the consolidated statement of comprehensive income) as a %

8 Adjusted diluted earnings per share is earnings before amortisation charges on acquired intangible assets, share-based payment charges, acquisition costs, accelerated write off of 
arrangement fee on bank facility and exceptional non-recurring costs and the tax impact of adjusted items /weighted average number of ordinary shares – diluted (as disclosed in note 
12)

9 Cash flow from operations / Adjusted EBITDA % is defined as cash flow from operations (as disclosed in the consolidated statement of cash flows) / Adjusted EBITDA (as disclosed in 
the consolidated statement of comprehensive income) as a %

10 Net debt / Adjusted EBIDTA level ratio is defined as Net Debt (as disclosed on page 18) / Adjusted EBITDA (as disclosed in the consolidated statement of comprehensive income)  

19

iomart Group plc Annual Report and Financial Statements 2023Strategic Report – Chief Financial Officer’s Report 

Strategic Report – Principal Risks and Uncertainties

Principal Risks and Uncertainties 

The Board of Directors, who are responsible for the Group’s system of risk management and internal controls, have 
established systems to ensure that an appropriate level of oversight and control is provided to manage principal risks 
and uncertainties identified that could have a material impact on the Group’s performance.  The Group’s systems of risk 
management and internal controls, which are reviewed for effectiveness by the Audit Committee and the Board at least 
on an annual basis, are designed to help the Group meet its business objectives by appropriately managing, rather than 
eliminating, the risks of failure to achieve business objectives, as any system can only provide reasonable, not absolute, 
assurance against material misstatement or loss.  

The Board delegates oversight of certain risk management activities to the Audit Committee.  The Board ensures that it 
controls the risk appetite through the Group’s delegated authorities and matters reserved for the Board.  In addition, the 
Board must approve any decision likely to have a material impact on the Group from any perspective, including, but not 
limited to, financial, operational, strategic or reputational.

The Audit Committee reviews aspects of the risk management and control system at its meetings. At least once a year, the 
Committee formally reviews the system’s effectiveness as a whole on behalf of the Board.

Risk management approach

A risk management framework is in place which sets out the ongoing processes for the identification, assessment and 
management of risks, and for their ongoing monitoring and review.  Effective risk management is essential to enable us to 
deliver on the Group’s strategy and to achieve our operational objectives.  

The risk management framework sets out our approach to risk management which is designed to support our identification 
of risks to the business.  Once identified, risks are given a gross score, based on an approved risk scoring matrix, based 
on the Group’s assessment of the likelihood and impact of the risk occurring.  Each risk is assessed with a risk response 
and is re-assessed and given a net score based on the strength of mitigating controls that are in place. This process is 
documented in our Group risk register which is reviewed formally bi-annually by the Audit Committee. 

In the current year, the Group has continued to apply its risk management framework and risk assessment process to 
monitor the relevant identified risks to the Group in order to execute and deliver the Group’s strategy.  Executive Directors 
and senior management carried out two detailed reviews of the Group risk register and risk map during the year to review 
the identified significant risks, the probability of those risks occurring, their potential impact and the plans for managing 
and mitigating each of the identified risks.  These reviews included a robust assessment of the Group’s emerging risks 
taking into consideration internal and external insights to identify key emerging risks for further consideration, monitoring 
and action planning. Any emerging risks identified are captured on the Group’s risk register.  

More details on the Group’s control framework is provided in the Corporate Governance report on page 32 and details of 
financial risks are outlined in note 29.  

Risk control assurance

We have strong management controls, including policies and procedures, together with management oversight.  Through 
the new learning management system launched in the year, all employees completed phishing training to raise awareness 
of the potential risk related to IT security.  As the learning management tool develops, we intend to utilise this tool to give 
employees access to risk management training programmes to raise awareness of potential risks. 

We have internal assurance through a detailed review of risks, including operational and commercial risks, and functional 
oversight and monitoring of risks.  The Board and Executive team review the Group’s financial and operational performance 
through comprehensive financial reporting processes including monthly reporting of financial performance compared to 
budget, forecasts and the prior year and monitoring of key performance indicators related to various risks of the business.  

In addition, we have independent assurance through our internal audit programme led by Ernst and Young LLP (“EY).  In 
the current year, EY developed an internal audit plan based on their review of our current risk management approach and 
Group’s risk register, which was approved by the Audit Committee.

Principal risks and uncertainties

Through the above process, potential material risks and uncertainties remain similar to the prior year, with the exception of 
the removal of the risk associated with Covid-19 as the risk to the Group has reduced, and the addition of inflation risk as 
described below. These risks are as follows:

Staff

As with any service organisation iomart is dependent on the skill, experience and commitment of its employees and 
especially a relatively small number of senior staff. The performance of the Group could be adversely affected if the 
required staffing levels are not maintained or senior staff are not retained. The Group seeks to recruit and retain suitably 
skilled and experienced staff by offering a challenging and rewarding work environment. This includes competitive and 
innovative reward packages and a strong commitment to training and development. The Group also has the ability to 
manage and recruit resource across multiple locations which creates, to some degree, flexibility on where we recruit and 
how we deploy our resources.

20

iomart Group plc Annual Report and Financial Statements 2023Strategic Report – Principal Risks and Uncertainties

Data centre operation

Any downtime experienced at our data centres would immediately have an impact on our ability to provide customers 
with the level of service they demand. Should the Group be unable to provide the required level of service this could have 
an adverse effect on the Group’s performance through the loss of customers and reputation. Our ongoing investment in 
preventative maintenance and lifecycle replacement programme ensures our data centres continue to operate effectively. 
We also continually look at new innovations and technology within the sector that can help to deliver operational efficiency 
and effectiveness in line with our ISO50001 energy management system, and our obligations within the CRC Energy 
Efficiency Scheme.

Network

The Group provides an essential service to an extensive client base many of whom rely on the provision of that service 
for their major internet presence. The service we provide to customers is dependent on the continued operation of our 
diverse fibre network which connects our data centre estate. Should the network fail, there would be an adverse impact 
on customers and any diminution in the level of service could have serious consequences for customer acquisition and 
retention. The Group has implemented a resilient network throughout its data centre estate with no single points of failure 
to ensure the likelihood of network failure is minimised. 

Data and Cyber Security

There has been a sharp rise in recent years in cyber and data related crime. The security of customer, commercial and 
personal data presents both a reputational and financial risk to the Group. Whilst it is a challenge to completely eliminate 
all data and cyber security risks, the Group continues to make substantial investment in physical and data security systems 
and to promote a culture within the organisation which embeds security across all of our operations. iomart continues to 
develop our security portfolio to equip our customers with the means to counter the types of security threats our clients 
face. We continue to focus on enhancing our internal process improvement, security awareness and training to ensure we 
provide solutions which customers can rely on. The Group also carries specific insurance in relation to cyber related crime.  
Our contracts and associated schedules with customers make it clear where responsibilities lie in relation to the roles and 
responsibilities of each party for the Security of Data and Data Protection in general.  

Competition 

iomart operates in a competitive and fluid marketplace and while the Directors believe the Group enjoys significant 
strengths and advantages in competing for business, some of the competitors are significantly larger, allowing them to 
offer similar services for lower prices than the Group would be prepared to match, or launching new product offerings 
with significantly enhanced features.  Consequently, these competitors could materially adversely impact the scale of the 
Group’s revenues and its profitability.  In response to this, we maintain a broad customer base, with currently no single 
customer with more than 2% of our annual revenue. We also mitigate the risk by establishing strong relationships with our 
customers, developing tailor-made and value-creating solutions and delivering excellent service performance while being 
cost competitive in our day to day business.  Our development team are continually working towards both enhancing, and 
augmenting, the services and products we currently offer.  Our product board meets regularly to keep abreast of new 
technology which could enhance the Group's service portfolio.

Key suppliers

The Group is dependent on certain key suppliers for the continued operation of its business, the most significant of which 
are those for electricity, bandwidth and servers. Were any of these key suppliers to fail in their service provision to the 
Group this could have an adverse effect on the Group’s ability to provide services to its customers. In all cases these 
supplies are obtained from reputable organisations chosen after a thorough selection process. After selection, the Group 
actively seeks to maintain good relationships with the chosen suppliers. The Group also seeks to maintain either several 
sources of supply or, in the case of electricity, alternative sources of power.

Volatility of energy prices

Our UK data centres are large consumers of electricity to power servers and provide cooling. In the last 12 months, due 
to unprecedented global events, the wholesale cost of energy rose sharply and experienced significant volatility. iomart’s 
robust business model and customer arrangements ensured this additional energy cost was appropriately passed through 
to the customer base. While electricity costs remain high, the energy markets appear more stable as we enter the new 
financial year. We have a proactive hedging strategy in place for the next two years and expect this matter to be less of a 
risk to the business as we enter the new financial year.

21

iomart Group plc Annual Report and Financial Statements 2023Strategic Report – Principal Risks and Uncertainties

Strategic Report – Principal Risks and Uncertainties

Inflationary pressure

In 2022, inflationary pressure was added to the Group’s risk register as a risk.  Our largest cost base is our people cost 
which is managed centrally with annual salary awards and reviews of our benefits packages to staff.  In the current year, 
the Group paid a “cost of living” payment to staff in November 2022 and February 2023.  Other significant costs, excluding 
electricity, relate to licence, data centre and connectivity costs.  Monthly reviews are undertaken of the cost base and we 
are in discussion with customers and suppliers where we are seeing any inflationary impact.  In addition, our pricing model 
is regularly reviewed to ensure that contracts are priced adequately to cover inflation risk.

Growth management

The  Group  seeks  to  achieve  high  levels  of  growth  through  a  combination  of  organic  and  acquisitive  means.  As  a 
consequence, we need to continue to evolve as an organisation to meet the demands that such growth places on our 
business operations. Failure to evolve in the necessary way could lead to deterioration in overall business performance. As 
part of our annual strategy and budget review process, which is updated as necessary throughout the year, we identify the 
resource and organisational changes that are needed to support our growth. In addition, an integration and migration plan 
is produced for each acquisition that is made to ensure the acquired operation is successfully integrated into the Group’s 
operations.

Acquisitions

The Group has a stated strategy to make acquisitions. This produces three areas of risk:

•  Acquisition target risk – we may not be able to identify suitable targets for acquisition. Through a combination of internal 

research and external relations we maintain an active pipeline of potential acquisition targets;  

•  Acquisition integration risk – we may not integrate the acquired business into the Group in an effective manner and as a 
consequence could lose staff and customers of the acquired business. For each acquisition we prepare an integration 
and migration plan which includes the participation of the vendor to ensure successful integration of the acquired 
business into the Group’s operations; and

•  Acquisition performance risk – the acquired business may not perform in line with expectations. As a consequence, the 
expected financial performance of the operation may not be achieved with a resulting adverse effect on profits and cash 
flow. For each acquisition diligence and integration planning is undertaken and all potential synergies identified.

22

iomart Group plc Annual Report and Financial Statements 2023Strategic Report – Stakeholder Engagement

Stakeholder Engagement 

Stakeholder engagement is critical to the long-term success and sustainability of our business and the Board recognises 
its responsibility to take into consideration the needs and concerns of our key stakeholders as part of its discussion and 
decision-making processes.  During the year, the Board and its Directors confirm they have acted in a way that promotes 
the success of iomart Group for the benefit of its members as a whole, and in doing so have had regard to the stakeholders 
and key matters set out in Section 172(1) (a) to (f) of the Companies Act 2006 (“Section 172”). 

The Board considers that the Group’s key stakeholders are its shareholders, employees, customers, suppliers and key 
partners and the environment.  The Directors recognise that they are expected to take into account the interests of those 
stakeholders whilst prioritising the long-term success of the Group. This can mean that the interests of certain stakeholder 
groups in the short-term may need to be balanced against such long-term success.    

The Board view the key stakeholders and principal methods of engagement as shown in the table below.  In all cases, the 
level of engagement informs the Board, both in relation to stakeholder concerns and the likely impact on decision-making.  
The Board uses its monthly board meetings as a mechanism to address and meet its obligations under Section 172.

Stakeholder 
Group

Shareholders

How we engaged in 2022/2023

The Board engages with shareholders throughout the year through the annual and half year results, 
trading updates, regulatory news service announcements, the Annual General Meeting, the investor 
roadshows and the investor pages on the iomart Group website.  

The Board receives detailed feedback reports via our various advisors, on views of shareholders and 
covering analysts.  Throughout the year the Board have maintained open and effective engagement 
with shareholders and investors on key topics such as strategy, environmental, social and governance 
(“ESG”) and business performance. 

We refreshed our investor site in June 2022 followed by a full relaunch of the iomart website in August 
2022 to support improved online presence and opportunity capture and improve our communication 
with our internal and external stakeholders.

Employees

Our culture defines the behaviours we all hold ourselves to account on and helps drive our strategy 
of building a high performance team. Our core values are:

•	 People first – our people are at the heart of everything we do. We support them to anticipate our 

customers’ needs and exceed their expectations;

•	 One team – we work together to achieve great things and treat each other with respect;

•	 Be curious – we will always strive to improve and challenge the status quo;

•	 Be  accountable  –  we  take  ownership  of  what  we  do  and  how  we  do  it.  We  will  deliver  on  our 

promises and are open to feedback; and

•	 Be ambitious – we take pride in and are passionate about our work and we insist on the highest 

standards from ourselves and others.

In  the  current  year,  we  have  continued  to  engage  with  employees  through  wider  communication 
channels  to  ensure  employees  are  informed  about  business  strategy  and  developments  in  real-
time.  Through  the  use  of  Yammer  across  the  Group  we  connect  leaders  and  employees  to  build 
communities, share knowledge (both formal and informal) and engage everyone to acknowledge new 
business  wins  and  staff  achievements  in  addition  to  promoting  social  events.    We  encourage  the 
involvement  of  all  employees  from  different  functions,  including  the  Board  and  Executive  Team,  to 
take part in Q&A video sessions which are shared with the wider Group to enhance the sharing of 
knowledge and information. 

A Senior Leadership team (“SLT”) exists which supports the Executive Team to deliver the Group’s 
strategy.  Throughout  the  year,  the  SLT  and  the  Executive  team  have  held  monthly  calls  and  have 
focussed on achieving objectives to deliver on results.  The SLT are in regular communication with 
employees giving updates on the business.

23

iomart Group plc Annual Report and Financial Statements 2023Strategic Report – Stakeholder Engagement

Strategic Report – Stakeholder Engagement

Stakeholder 
Group

Employees 
(continued)

Customers

Suppliers and 
key partners

How we engaged in 2022/2023 (continued)

The  Board  communicate  to  all  employees  through  quarterly  townhalls  led  by  our  CEO  to  provide 
updates  on  strategy,  organisational  change  and  answer  any  questions  put  forward  by  employees. 
The Executive team use iocomms, an email tool, to communicate and engage with all employees and 
has been used in the year to introduce new employees and members of the Executive team, to give 
internal and external news updates and to involve employees in various fun and interactive events 
throughout the year.  

The  Board  also  continues  to  receive  monthly  HR  updates  covering  key  employee  matters  and 
developments which drives a positive connection to the wider employee base.  

To mark International Women’s Day in March 2023, we hosted a roundtable discussion with our Chair, 
Lucy Dimes where she discussed her experiences building a career in Technology.

The Group places customers at the heart of our business and strategy and has continued to focus on 
this ethos to ensure we support our customers.  All our teams are focused on regular communication 
with customers to ensure we fulfil our customers’ product and service requirements and to deliver 
excellent customer service.  We ensure that our customers have the opportunity to speak to their 
support team, account manager or a member of senior management throughout each stage of their 
customer journey with iomart.  

During the year, we continued to host topical webinars on Cyber Security and ‘Zero Trust – how to 
protect your business from Cyber Threats’, we released e-books on ‘Remote Working’ and ‘A guide 
to cyber insurance’ and blogs covering various topics.  We also produced our independent ‘State of 
Cyber Security in the UK’  report  with  Oxford Economics which involved  a survey of 500 UK cyber 
security decision makers to find out what challenges they face and to investigate how they approach 
cyber strategy for their organisation and produced an independent document that we have shared 
across the industry.  

We  have  also  hosted  a  number  of  round  table  discussions,  which  were  well  attended,  on  industry 
specific  topics  including  Local  Government  Strategy,  Social  Housing  Forums,  Education  Strategy 
Forum and Cyber Insurance all focussed on the impact ransomware is having on the industry. 

In  June  2022  and  March  2023  respectively,  we  hosted  stands  at  Digital  Transformation  Expo  and 
Cloud  Expo  Europe,  technology  events  held  in  London,  to  connect  with  existing  and  prospective 
customers,  technologists  and  business  leaders  to  help  engage  in  conversations  on  their  digital 
transformation journeys.  

Our product team, which was launched last year, have continued to redefine and launch a number 
of new product initiatives, including a refreshed multi-tenanted cloud platform, targeted at both new 
customers and upselling and cross-selling to our existing customers. 

For more details on how the Group engages with customers, see the Directors’ report on page 49.

Open and honest engagement and relationships with our suppliers and subcontractors is critical to 
the delivery of our business model and long-term strategy.  The Group has a number of key strategic 
partners that we engage with to support delivery of our business in a number of key areas including 
IT  infrastructure  and  communication  products  and  services,  software,  provision  of  power  and  our 
landlords on leased property.  Our teams and employees interact with our strategic partners and all 
other suppliers on a regular basis to strengthen trading relationships and to ensure that the supply 
chain function continues to operate well to support the business.

In  the  current  year,  we  appointed  a  new  Strategic  Vendor  Alliance  Manager  focussing  on  our  top 
suppliers. In addition, the CEO and CFO continue to engage with a number of key strategic partners 
to ensure we monitor the quality of our suppliers to optimise operational efficiency, ensure we receive 
the best level of service and continue to contract on favourable terms to support the business.  For 
more details on how the Group engages with suppliers, see the Directors’ report on page 50.

24

iomart Group plc Annual Report and Financial Statements 2023Strategic Report – Stakeholder Engagement

Stakeholder 
Group

Environment

How we engaged in 2022/2023 (continued)

The Group recognises the environmental impacts arising from our business activities and is committed 
to  reducing  these  through  effective  environmental  management.  The  Group  operates  a  number  of 
data centres throughout the UK and we operate our data centres in a way intended to reduce the 
impact on our local environment, including the usage of energy and greenhouse gas emissions.  

The  Company  participates  in  the  Energy  Saving  Opportunities  Scheme  (ESOS)  and  meets  the 
requirements of the Streamlined Energy and Carbon Reporting (SECR) regulations (see pages 50 to 
52 for our SECR reporting and details on our energy efficiency actions in the year).  The Board receive 
regular management reports on energy performance and outputs of our data centres to demonstrate 
our commitment to ESOS and SECR and is committed to developing the reporting of emissions across 
the Group with the intention to further improve environmental performance of our key data centre 
locations.  

The  Board  also  receive  updates  on  compliance  with  ISO  standards,  environmental  and  energy 
efficiency  management  policies  and  updates  on  improvement  activities  through  monthly  Board 
reporting.  

The following table covers the key decisions made during the year and the stakeholder group(s) impacted by these 
decisions. 

Key Impact

Key decisions made 

Key Stakeholder 
Group impacted

Long term 
strategy and 
performance 
of the Group 

In April 2021, the Board approved the Group’s long-term strategic plan for the 
next five years.  In the current year, the Board held a strategy day in January 
2023 to monitor progress against the strategic plan and continue to consider the 
potential impact that the Group’s growth plans might have on its key stakeholders 
to ensure that there is a healthy balance between growth, shareholder returns, 
internal and external factors and wider stakeholder considerations.    

Shareholders, 
Employees, 
Customers, 
Suppliers, 
Environment

The Board approved the Group’s FY24 financial budget and five year plan. The 
budget was developed by the Executive team and senior management through 
a detailed bottom-up approach to set annual targets taking into consideration 
the  strategic  plan  and  any  specific  priorities  and  challenges  faced  by  the 
Group.  The  Board  considered  the  potential  impact  on  our  key  stakeholders 
to ensure that the budget achieved a responsible balance between operating 
performance  and  short  and  long-term  considerations  that  matter  to  our  key 
stakeholders.

The  Board  continues  to  monitor  the  trading  performance  of  the  Group,  on  a 
monthly basis, through detailed Board reports provided by the CFO covering 
trading  in  the  month  and  year  to  date,  with  performance  monitored  against 
budget and the previous financial year.  In addition, at each Board meeting, the 
Board  receives  a  detailed  CEO  report  covering  performance,  external  market 
and  sales,  people,  marketing  and  communications,  operations,  M&A  and  risk 
management updates. 

25

iomart Group plc Annual Report and Financial Statements 2023Strategic Report – Stakeholder Engagement

Strategic Report – Stakeholder Engagement

Key Impact

Key decisions made 

Key Stakeholder 
Group impacted

Financing and 
capital spend 

The Board approves major capital expenditure in excess of £1m to support the 
capital investment of our infrastructure and data centres.  The Board approved 
the terms of the 10 year lease for our new Glasgow head office which will see 
occupancy at the start of August 2023.  

Shareholders, 
Customers

The  Board  approved  the  terms  and  conditions  of  the  Group’s  multi  revolving 
credit facility established in 2021.  As part of the monthly Board reporting, the 
board receives reporting on compliance with loan covenants.

The  Board  reviews  the  dividend  policy  and  approved  the  interim  and  annual 
dividends taking into account the results and financial position of the Group.

There has continued to be a clear focus on monitoring of cash flow and strong 
cash management with monthly reporting to the Board.

In August 2022, the Board approved the acquisition of Concepta Capital Limited, 
a holding company of a group of companies which includes the ORIUUM and 
Pavilion IT brands. In May 2023, the Board approved the acquisition of Extrinsica 
Global Holdings Limited, the holding company of Extrinsica Global Limited.  The 
Board considers that these transactions are in line with the acquisition strategy 
of the Group and the achievement of long-term growth plans. 

Employees 
and culture

The  Board  seeks  to  ensure  that  the  Group’s  staff  policies  and  processes  are 
aligned with the Company’s core values and promote the long-term strategy of 
the Group.   In addition, the Board continues to make decisions that encourage 
improvements in systems, processes and benefits which impact our employees.     

Shareholders, 
Employees

During the year, the HR team have held UK wide roadshows visiting all locations 
in the UK to engage with staff.  In addition, HR led an employee engagement 
survey in the year to encourage feedback across the organisation on various 
aspects of the Group and drive cultural alignment with our core values and our 
focus on building a learning culture. In addition, it ensures areas of importance 
highlighted by employees are considered and reflected in future decisions and 
communications.  The results of our interaction with employees were reviewed 
by  the  Executive  team  and  the  Board  to  develop  actions  and  resulted  in  the 
continuation of a number of existing initiatives to support our employees and 
the launch of a number of new programmes outlined below.  

The  Company  has  continued  to  strengthen  our  focus  on  ensuring  the  health 
and wellbeing of our employees and has continued to support hybrid working 
patterns. As previously reported, the Board supported a number of key initiatives 
which have continued throughout the current year including:

•	 An  employee  assistance  programme  with  a  third  party  provider,  Health 
Assured, offering free counselling support available 24/7 for all employees 
and their families; 

•	 All  employees  have  access  to  Health  Assured’s  ‘My  Healthy  Advantage’ 
phone app giving access to, among other things, mindfulness videos, mini 
health checks, health coaching and healthy eating guidance.

•	 We have continued our partnership with a charity, Mindapples, as part of our 
employee wellbeing programme to improve mental health and help people 
take better care of their minds improving resilience and productivity.  

•	

In the year we have hosted financial webinars, led by HSBC, to support our 
staff in managing finances in the current economic environment.

26

iomart Group plc Annual Report and Financial Statements 2023Key 
Stakeholder 
Group 
impacted 

Shareholders, 
Employees

Shareholders, 
Employees, 
Customers, 
Suppliers, 
Environment

Strategic Report – Stakeholder Engagement

Key Impact 

Key decisions made 

Employees 
and culture 
(continued)

In  the  current  year  we  have  invested  in,  and  launched,  a  full  internal  learning 
management  system,  “iosmart”,  to  support  our  skills  development  programme  and 
employee engagement. We strongly believe a continuous learning culture will underpin 
our  future  success  and  attract,  develop  and  retain  talent.  In  addition,  all  managers 
attended manager fundamentals training and fifty senior leaders completed an external 
Leadership Development course, led by an external consultancy firm, to develop their 
leadership skills.  

In October 2022, the Board approved a ‘winter cost of living’ allowance to the majority 
of staff paid over two instalments in November 2022 and February 2023 to support our 
staff through rising energy costs and inflationary increases. 

During the year, the Remuneration Committee has continued to make recommendations 
to  the  Board  on  the  remuneration  packages,  including  annual  bonuses  and  salary 
review, for the Executive and Non-Executive Directors and long-term incentive plans.  

The Board reviews the Nomination Committee assessment of the current and future 
composition of the Board, with a focus on diversity, skills and succession planning.

Governance, 
regulatory 
requirements 
and risk 

The  Board  reviews  and  approves  the  results  announcements  and  trading  updates, 
the half year report and annual report and the AGM statement.   The Board receives 
regular briefings from the Chairman, CEO and CFO and the Group’s brokers and public 
relations advisers.  

Through the half year and annual year end results process and the investor roadshows, 
the  Board  are  in  communication  with  analysts  and  advisors  to  help  understand 
shareholder views which contributes to the Group’s strategy and decision making.  In 
the current year, the Chairman met face to face with a number of investors and external 
stakeholders.    The  CFO  presents  investor  feedback  results  from  the  roadshows  to 
the  Board.    A  range  of  corporate  information  (including  Group  announcements)  are 
available  to  all  shareholders,  investors  and  the  public  on  the  Group  website  www.
iomart.com/investors.  

The Board takes regulatory responsibilities seriously and is committed to ensuring that 
it is open and transparent with regulators.  In February 2023, the Board approved the 
appointment of Investec Bank Plc (“Investec”) as nominated advisor and sole broker.  
As  part  of  take-on  procedures  the  Board  met  with  Investec  in  January  2023  who 
provided an overview of the AIM rules and market abuse regulations, ensuring iomart’s 
compliance with requirements.  

The  Board  undertakes  a  formal  and  rigorous  evaluation  of  its  own  performance 
annually and that of its Committees and individual Directors.  As noted in our Corporate 
Governance report on page 35, an internal evaluation of the Board was completed in 
March 2023.   

On 30 August 2022, the Board approved the appointment of Lucy Dimes as Independent 
Non-Executive Chair. 

On 28 February 2023, the Board approved the appointment of Julie Brown, In-house 
Legal Counsel, as Company Secretary.  

In  May  2023,  the  Board  approved  the  appointment  of  Annette  Nabavi  and  Adrian 
Chamberlain as Non-Executive Directors.

27

iomart Group plc Annual Report and Financial Statements 2023Strategic Report – Stakeholder Engagement

Strategic Report – Stakeholder Engagement

Key 
Stakeholder 
Group 
impacted

Employees, 
Customers, 
Suppliers, 
Environment

Key Impact

Key decisions made

Governance, 
regulatory 
requirements 
and risk 
(continued)

As noted in the Board biographies on pages 30 to 31, these appointments bring a 
wealth of experience and additional sector skills to the Board.

In the last 12 months, the Board has been heavily involved in our energy strategy, 
approving decisions on our energy provider, energy hedging arrangements and our 
business model and customer arrangements to ensure that wholesale energy price 
rises have been appropriately passed through to our customer base and included in 
our pricing plans for renewals and new business going forward.

Social 

The Board are very supportive of our focus on continuing to improve our environmental, 
social and governance (“ESG”) footprint and have supported a number of key initiatives 
in the year.  

We  have  continued  our  sponsorship  of  the  “Empowering  Woman  in  Leadership” 
programme  which  is  designed  to  address  the  lack  of  gender  diversity  in  leadership 
roles  across  the  technology  profession  in  Scotland  by  supporting  the  creation  of  a 
community of empowered future female leaders.  In the current year, we supported the 
“Digital  Transformation”  and  “Cyber  Security”  cohorts  and  enjoyed  working  with  the 
team to help play a role increasing diversity and championing the exceptional female 
leaders  we  have  in  our  industry,  as  well  as  inspiring  future  generations  to  pursue  a 
leadership role in technology.

We continue to work with a local charity SmartSTEMs who organise and host events to 
inspire and engage young people aged 10-14 from underprivileged backgrounds with 
the range of careers in the four STEM pillars – Science, Technology, Engineering and 
Mathematics.  We provide videos to SmartSTEMS of our staff explaining their roles that 
are played to primary school children followed up by on-site school visits during the 
year by the CEO and other key staff members to allow the children to ask questions.  

During the year, we partnered with Generation, a company that transforms education 
to employment to prepare, place and support people into careers that would otherwise 
be  inaccessible.  iomart  has  worked  with  Generation  to  provide  employment  for 
candidates from disadvantaged backgrounds. 

In  May  2022,  we  sponsored  the  ScotlandIS  digital  technology  awards,  rewarding 
innovation,  expertise  and  ambition  of  companies  across  the  breadth  of  Scotland’s 
digital sector.

Our staff have been active in the year taking part in the ‘Movember’ run throughout the 
UK in November 2022, raising awareness and money for men’s mental health.

28

iomart Group plc Annual Report and Financial Statements 2023Strategic Report – Stakeholder Engagement

Key Impact 

Key decisions made 

Environment

The Board is committed to demonstrating clear environmental policies to minimise 
the impact of our business operations on the local environment. 

As previously reported in 2021, the Board approved the commitment to procurement 
of  Renewable  Energy  Guarantee  of  Origin  (“REGO”)  certificates  for  our  green 
energy procurement.  All our UK data centres are 100% powered by REGO certified 
renewable energy significantly driving down our carbon emissions (see Greenhouse 
Gas reporting on page 51).

In  the  prior  year,  the  Board  approved  the  development  of  our  carbon  roadmap 
strategy.  For  details  of  our  commitment  to  reducing  our  carbon  footprint  and 
progress during the year, see our carbon emission reporting on pages 50 to 52.

During the year, we have re-contracted our core UK fibre network, refreshing the 
resilient network that securely connects our data centres, and we have accelerated 
the  upgrade  to  UPS  battery  power  systems,  which  was  approved  by  the  Board, 
providing for greater energy efficiency in the future.

Key Stakeholder 
Group impacted 

Employees, 
Customers, 
Suppliers, 
Environment

The Strategic Report on pages 8 to 29 has been approved by the Board and is signed on its behalf:

Scott Cunningham

Chief Financial Officer

13 June 2023

29

iomart Group plc Annual Report and Financial Statements 2023Strategic Report – Stakeholder Engagement

Board of Directors

Board of Directors 

REECE DONOVAN, CHIEF EXECUTIVE OFFICER

Date of appointment - March 2020, appointed as Chief Executive Officer in October 2020

Background and experience

Reece  has  over  23  years'  experience  in  the  technology  and  telecommunication  industries,  with  a 
demonstrable track record of achievement in roles both in the UK and internationally. Reece's most recent 
position, prior to joining iomart, was Chief Executive Officer at Nomad Digital, a provider of IP connectivity 
and digital solutions to the global transportation sector. Previous positions include Senior Vice-President 
Global Services for CSG International, a provider of software solutions to over 400 customers located in 
120 countries and a number of management and operational roles across the technology, communications 
and consumer packaged goods industries at Steria plc, Xansa plc and Druid plc.

SCOTT CUNNINGHAM,  CHIEF FINANCIAL OFFICER

Date of appointment - September 2018

Background and experience

Scott is a chartered accountant having trained with Arthur Andersen where he became a senior manager 
providing audit and transaction support services to both public and private companies. Leaving Arthur 
Andersen in 2001,  Scott joined Clyde Blowers and performed a number of roles including Group Financial 
Controller for the Clyde Bergemann Power Group from 2003 to 2006.  He became Director of Corporate 
Finance and Company Secretary for AIM listed InterBulk Group plc in February 2006 and, in April 2007, 
Scott became Group Finance Director for InterBulk Group plc until it was successfully sold to Den Hartogh 
in March 2016. Immediately prior to joining iomart he was an Investment Director at Clyde Blowers Capital.  

LUCY DIMES, NON-EXECUTIVE CHAIR

Date of appointment - August 2022

Committee Membership - Audit, Remuneration and Nomination (Chair)

Background and experience

Lucy brings extensive experience across the technology, telecoms and business services sectors, gained 
from  a  successful  international  executive  career  at  BT  plc,  Alcatel-Lucent  (now  Nokia),  Fujitsu,  Virgin 
Money plc, UBM plc and Equiniti Group plc.   

Lucy  holds  an  MBA  from  London  Business  School,  a  First  Class  Degree  in  Business  from  Manchester 
Metropolitan  University,  and  attended  the  Global  Women  Leadership  Programme  at  Harvard  Business 
School.

External appointments

Lucy  is  also  a  Non-Executive  Director  of  Babcock  International  Group  plc  and  a  member  of  their 
Remuneration,  Audit,  Nomination  and  UK  Security  Committees.  She  is  the  Founder  and  Director  of 
Paradimes Services Ltd, a consultancy and advisory business, and was previously an NED for Berendsen 
plc from 2012 to 2016 prior to their acquisition by Elis S.A. 

ANGUS MACSWEEN, NON-EXECUTIVE DIRECTOR

Date of appointment - March 2000, appointed as Non-Executive Director in October 2020

Background and experience

Angus  founded  iomart  in  December  1998  following  15  years  spent  creating  and  selling  businesses  in 
the telephony and internet sector. In 1984, after a short service commission in the Royal Navy, Angus 
started his first business selling telephone systems. He then grew and sold five profitable businesses – 
including Prestel, an online information division of BT, which he turned into one of the UK’s first internet 
service providers. Following the sale of Teledata Limited, the UK’s leading telephone information services 
company,  to  Scottish  Telecom  plc,  Angus  then  spent  two  years  on  the  executive  of  Scottish  Telecom 
plc where he was responsible for the development of the company's internet division. Angus was Chief 
Executive Officer until he retired on 1 October 2020 and was appointed as a Non-Executive Director on 
the same day.

30

iomart Group plc Annual Report and Financial Statements 2023Board of Directors

RICHARD MASTERS, NON-EXECUTIVE DIRECTOR

Date of appointment - June 2017

Committee Membership - Audit, Remuneration (Chair, resigned 1 June 2023) and Nomination

Background and experience

Richard has over 30 years’ experience in the legal profession and was managing partner of McGrigors 
LLP  until  April  2012  when  it  merged  with  Pinsent  Masons  LLP.  He  sat  on  the  main  board  of  Pinsent 
Masons  until  March  2017  and  has  held  a  number  of  roles  in  the  business  including  corporate  finance 
advisory  services.  He  served  as  Head  of  Client  Operations  for  Pinsent  Masons  for  three  years  post-
merger before being appointed as Executive Chairman of Complete Electronic Risk Compliance Limited, 
a Pinsent Masons LLP subsidiary which was sold to Dow Jones in February 2018.  Richard was Chair of 
Scotland  and  Northern  Ireland  for  Pinsent  Masons  from  September  2017  until  October  2019  when  he 
retired. Richard will not stand for re-election at the forthcoming Annual General Meeting in September 
2023 and will leave the Board at that time.

External appointments

Richard is the Chief Executive Officer at the Faculty of Advocates and Faculty Services Limited.

KARYN LAMONT, NON-EXECUTIVE DIRECTOR

Date of appointment - February 2019

Committee Membership - Audit (Chair), Remuneration and Nomination

Background and experience

Karyn  is  a  chartered  accountant  and  former  audit  partner  at  PricewaterhouseCoopers  LLP.  She  has 
over 25 years of experience, 13 years as an audit partner, and provided audit and other services to a 
range of clients across the UK's financial services sector, including outsourcing providers.  Her specialist 
knowledge includes financial reporting, audit and controls, risk management, regulatory compliance and 
governance. Karyn left PricewaterhouseCoopers LLP in 2016.

External appointments

Karyn is a Non-Executive Director, and Audit Committee Chair of Scottish Building Society, North American 
Income Trust plc and Scottish American Investment Trust plc. In September 2022, Karyn was appointed 
to Ediston Property Investment Company plc as Non-Executive Director and Audit Committee Chair.

ANNETTE NABAVI, NON-EXECUTIVE DIRECTOR

Date of appointment - May 2023

Committee Membership - Remuneration (Chair) effective 1 June 2023

Background and experience

Annette brings over 30 years of experience in operational and advisory roles in the technology sector 
including significant expertise in driving growth through acquisition and partnerships. Annette currently 
sits on the board of Eleco plc, an AIM listed software company, and serves as the Chair of its Remuneration 
Committee.  She has held several Non-Executive Director roles, including a seven-year tenure at AIM listed 
Maintel Holdings Plc, a cloud and managed services company, where she also chaired the Remuneration 
Committee. She has substantial experience in the area of Remuneration through her involvement with 
the Quoted Companies Alliance (QCA), where she supported the update to the Remuneration Committee 
Guide.

External appointments

Annette  is  a  Non-Executive  Director,  and  Remuneration  Committee  Chair  at  Eleco  plc  and  is  Finance 
Director for Women in Telecoms and Technology, a Not-for-Profit organisation.

ADRIAN CHAMBERLAIN, NON-EXECUTIVE DIRECTOR

Date of appointment - June 2023

Committee Membership - Audit, Remuneration and Nomination

Background and experience

Adrian has considerable experience across the technology and telecoms sector, having spent a significant 
period  of  his  executive  career  with  Cable  &  Wireless  plc  before  becoming  CEO  of  Message  Labs  and 
then Achilles, both cloud-based SaaS businesses. He has substantial experience in strategy formulation, 
growing turnover and establishing presence in new markets.   Until recently, Adrian was the Chair of the 
Board of eConsult Health Ltd, a cloud-based SaaS business in the healthcare sector.

External appointments

Adrian  is  a  Non-Executive  Director  at  Alfa  Financial  Software  Holdings  plc,  a  listed  global  software 
provider,  a  Non-Executive  and  Senior  Independent  Director  at  Cambridge  University  Hospitals  NHS 
Foundation Trust.

31

iomart Group plc Annual Report and Financial Statements 2023Board of Directors

Corporate Governance Report  

Corporate Governance Report  

On behalf of the Board, I am pleased to present our Corporate Governance report for the year ended 31 March 2023.  As 
Chair of the Board, I am responsible for ensuring that the Board operates effectively and that it continues to uphold a high 
standard of corporate governance with strong procedures and policies that are considered appropriate to the nature and 
size of the Group.  The Board understands the importance of ensuring that there is a strong governance framework in 
place which underpins the Group’s ability to achieve its strategic goals, and aims to improve continually our processes and 
risk management to support the continued growth of the Company. The Board reviews governance arrangements on an 
ongoing basis to ensure that they remain fit for purpose and that our governance model continues to support our business.  

The Company continues to adopt the Quoted Companies Alliance (“QCA”) code and this report describes our approach 
to governance and how the principles of the QCA code have been fully complied with during the year.  Our statement 
of compliance, required for AIM companies, can also be found on our website at www.iomart.com/investors/corporate-
governance.

Stakeholder engagement

Engagement with our stakeholders is critical to the long-term success of the Group and it is my role to manage the Board in 
the best interests of the Group’s many stakeholders and be responsible for ensuring the Board’s integrity and effectiveness.  
The Board recognises its responsibility to take into consideration the needs and concerns of all our stakeholders as part of 
our discussions and decision-making process and remains committed to strengthening business relationships.  

The Board continues to have iomart’s environmental, social and governance (“ESG”) performance at the forefront of its 
agenda and we have continued to make improvements to our ESG strategy in the current year. Our reporting on ESG 
performance in the current year is covered in this Corporate Governance report, the Stakeholder Engagement report on 
pages 23 to 29 and the Directors report (including our Streamlined Carbon Energy Reporting) on pages 48 to 52.  

A culture of strong corporate governance is essential to our future growth and I am confident that our approach to 
governance provides a robust framework to support the achievement of our strategic plan.

Lucy Dimes

Non-Executive Chair

13 June 2023

32

iomart Group plc Annual Report and Financial Statements 2023Corporate Governance Report  

The Board

Role of the Board

The Board’s principal role is to provide effective leadership of the Group and establish and align the Group’s values, 
strategic plans and culture.  The strategic report describes the business model on page 15 and explains the basis on which 
the Group generates value, and outlines the long-term strategy of the Group on page 8.

It is the Board’s role to ensure that the Group is managed for the long-term benefit of all its stakeholders and is responsible 
for delivering shareholder value by developing the Group’s strategic plans.  The Board ensures that obligations to all 
key stakeholders are met and that effective and efficient decision making is made incorporating the needs of our many 
stakeholders to drive and deliver its strategy in the best interest of all the Group’s stakeholders.  

The Board is responsible for overseeing the Group’s external financial and other reporting requirements and for ensuring 
that a robust framework of governance and controls exist which allow for the identification, assessment and management 
of internal controls and risk management to support the continued growth of the business. 

There is an approved formal schedule of matters reserved for the Board which includes, but is not limited to:

•  approval of strategic plans, annual financial budgets and business plans;

•  approval of material acquisitions, contracts, major capital expenditure and disposal of major assets; 

•  changes relating to the Group’s structure and shares;

•  approval of the annual report and interim financial statements, trading statements, preliminary announcements and 

accounting policies;

•  approving any significant funding facilities; and

•  approval of the dividend policy at half-year and year end. 

The Board meets regularly, usually monthly, to discuss and agree on the various matters brought before it, including the 
trading performance.  Information of a sufficient quality is supplied to the Board in a timely manner.  In addition, there is 
regular communication between Executive and Non-Executive Directors, where appropriate, to update the Non-Executive 
Directors on matters requiring attention prior to the next Board meeting.  

Board Structure and division of responsibilities

The Group is led by a strong and experienced Board of Directors which brings depth and diversity of expertise to the 
leadership of the Group.  The Board has an appropriate balance of skills, experience and knowledge of the Group and its 
market to enable it to discharge its duties and responsibilities effectively.  The Board recognises that to remain effective it 
must keep the composition of the Board under review to continue to ensure the right mix of skills and business experience 
to support the effective functioning of the Board, helping to ensure matters are fully debated and that no individual or 
group dominates the Board decision-making process.

Following appointments made post year end, the Board now has eight members, comprising two Executive Directors being 
the Chief Executive Officer and Chief Financial Officer, the Non-Executive Chair and five Non-Executive Directors. Board 
biographies of all Board members giving details of their experience are included on pages 30 to 31.  

The responsibilities of the roles within the Board are set out below:

Chair

The Chair is responsible for the leadership and effectiveness of the Board and overall running of the Board, ensuring that all 
Directors receive sufficient and relevant information prior to meetings to allow independent judgement and bring effective 
challenge to decision making.  The Chair sets the Board agenda and chairs the Board meetings to encourage open and 
honest debate, constructive challenge of the Executive Directors and facilitate effective contribution of Non-Executive 
Directors.  There is clear division of responsibility between the Chair and Chief Executive Officer.  The Chair provides 
challenge to the Executive Directors and works closely with the Chief Executive Officer on key strategic decisions.  The 
Chair maintains and supports communication channels with shareholders as appropriate.  

33

iomart Group plc Annual Report and Financial Statements 2023Corporate Governance Report  

Corporate Governance Report  

Chief Executive Officer and Chief Financial Officer

The Chief Executive Officer’s responsibility is the leadership, management and overall control of the Group.  Once the Board 
has approved the strategic plan and financial objectives, it is the Chief Executive Officer’s responsibility to ensure they are 
delivered upon. To facilitate this, the Chief Executive Officer chairs the Group’s Executive Committee which comprises the 
Chief Financial Officer and senior executives who manage the day-to-day operation of the Group’s business.  

The Chief Executive Officer is responsible for the running of the business and, along with the Chief Financial Officer, 
is responsible for the day to day financial and operational management of the Group in addition to approving budgets, 
monitoring the Group’s principal risks and maintaining close contact with all key stakeholders.  The Chief Executive Officer 
and Chief Financial Officer are supported by a highly committed and experienced senior management team, with the 
qualifications and experience necessary to run the Group and are responsible for monitoring the performance of the senior 
management team.

Overall, there is a clear division of responsibilities between the running of the Board and the Executives responsible for 
delivering on the Group’s strategic plan, to ensure that no one person has unrestricted powers of decision.

Independent Non-Executive Directors

The Non-Executive Directors provide independent, constructive challenge to the Executive Directors and are responsible 
for bringing independent judgement and scrutiny to decisions taken by the Board.  They strengthen governance through 
being members of the various Board Committees and help ensure that the Group’s strategy is delivered within the Group’s 
risk framework and internal control environment.

Company Secretary

The Company Secretary supports the Chair and Chief Executive Officer on all matters of governance and is available to all 
Directors for advice and support.  The Company Secretary is responsible to the Board for ensuring the Board procedures 
are properly complied with and that the discussions and decisions are appropriately minuted.  In February 2023, Andrew 
McDonald was replaced by Julie Brown as Company Secretary.

The Chair and Non-Executive Directors hold other Directorships, as detailed in the Board biographies set out on pages 
30 to 31.  The Board has concluded that these other commitments do not detract from their ability to discharge their 
responsibilities effectively.

Independence

At the year end, the Board considers that all Non-Executive Directors serving are independent with the exception of Angus 
MacSween.  Angus MacSween was appointed as a Non-Executive Director to the Board on 1 October 2020 after resigning 
as CEO and was not appointed to any of the Board’s committees.  Andrew Taylor, Non-Executive Director resigned from 
the Board on 31 December 2022.  This specific timing meant that from 1 January 2023 to 31 March 2023 the Board was 
split equally in number terms between independent and non-independent Directors, although the Chair’s casting vote, 
if required, ensured independence.  The Board is satisfied with the balance between Executive and independent Non-
Executive Directors which operated throughout the year. Post year end, two independent Non-Executive Directors have 
joined the Board taking the Board composition to a majority independent position.  

Composition of and Appointments to the Board

The composition of the Board ensures an appropriate balance of Executive and Non-Executive Directors and when 
appointing  new  Directors  to  the  Board  there  are  formal,  rigorous  and  transparent  procedures  in  place  to  ensure 
consideration is given to the particular skills, knowledge and experience that a potential new member could add to 
the existing Board composition. A formal process is undertaken, which may involve external recruitment agencies, with 
appropriate consideration being given, in regards to Executive appointments, to internal and external candidates. Before 
undertaking the appointment of a Non-Executive Director, the Chair establishes that the prospective Director can give the 
time and commitment necessary to fulfil their duties, in terms of availability both to prepare for and attend meetings and 
to discuss matters at other times.

34

iomart Group plc Annual Report and Financial Statements 2023Corporate Governance Report  

Composition of and Appointments to the Board (continued)

The Chair is responsible for ensuring that all the Directors continually update their skills, their knowledge and familiarity 
with the Group in order to fulfil their role on the Board and the Board’s Committees. Updates in relation to changes in 
legislation and regulation relevant to the Group’s business are provided to the Board by the Company Secretary, Chief 
Financial Officer and through the Board Committees.

Directors may seek independent professional advice at the Company’s expense in furtherance of their duties as Directors. 

Training in matters relevant to their role on the Board is available to all Board members.  New Directors are provided with an 
induction in order to introduce them to the operations and management of the business, key business and financial risks 
and the latest financial information about the Group.

Board Evaluation

The Board, led by the Chair, undertakes a formal and rigorous evaluation of its own performance annually and that of its 
Committees and individual directors to identify areas for improvement.  Each year a formal evaluation is conducted by 
means of a detailed questionnaire which is completed by each Director.  The results of this process are collated by the 
Chair and discussed by the Board collectively. The annual evaluation includes a review of the performance of individual 
Directors, including the Chair, and the Board Committees. The most recent evaluation during the year concluded that the 
Board and the relevant Committee performance had been satisfactory. There are no outstanding actions from this year’s 
process.  

Attendance at Board and Committee Meetings

Attendances of Directors at Board and Committee meetings convened in the year, along with the number of meetings that 
they were invited to attend, are set out below:

Remuneration   Audit 

Nomination

Board 

Committee 

Committee 

Committee

Reece Donovan – Chief Executive Officer 

Scott Cunningham – Chief Financial Officer 

Lucy Dimes – Non-Executive Chair 

Ian Steele – Non-Executive Chair 

Richard Masters – Non-Executive Director 

Karyn Lamont – Non-Executive Director 

Angus MacSween – Non-Executive Director 

Andrew Taylor – Non-Executive Director 

10 (10) 

10 (10) 

   7 (7) 

   3 (3) 

10 (10) 

10 (10) 

10 (10) 

  7 (8) 

- 

- 

2 (2) 

2 (2) 

4 (4) 

4 (4) 

- 

- 

-  

-  

3 (3) 

1 (1) 

4 (4) 

4 (4) 

- 

- 

-

-

1 (1)

1 (1)

2 (2)

2 (2)

-

- 

Figures in brackets indicate the maximum number of meetings in 2022/2023 for which the individual was a Board or 
Committee member.  

In advance of all Board meetings the Directors are supplied with detailed and comprehensive board papers covering the 
Group’s financial and operational performance.  Where any Board member has been unable to attend Board or Committee 
meetings, their input has been provided to the Company Secretary or Chief Financial Officer ahead of the meeting.  The 
relevant Chair then provides a detailed briefing along with the minutes of the meeting following its conclusion.

Board Committees

The Board has established three committees to deal with specific aspects of the Board’s affairs: Remuneration, Nomination 
and Audit Committees.  Each Committee has formal terms of reference which were approved by the Board and can be 
found in the investor section of the Group’s website.  The effectiveness of all Committees is reviewed as part of the Board 
evaluation exercise. 

35

iomart Group plc Annual Report and Financial Statements 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Corporate Governance Report  

Corporate Governance Report  

The Remuneration Committee

The Remuneration Committee was chaired by Richard Masters until 31 May 2023 and was replaced by Annette Nabavi on 
1 June 2023.  Its other members are Lucy Dimes and Karyn Lamont. 

The Executive Directors may be invited to attend meetings, where appropriate, except where matters under review by the 
Committee relate to them.

The Remuneration Committee oversees the Group’s remuneration policy, strategy and implementation and is responsible 
for reviewing and making recommendations to the Board on the total remuneration packages of the Executive Directors 
which includes:

•  making recommendations to the Board on the Group’s policy on Directors’ remuneration and long-term incentive plans 

(including share option schemes for Directors’);

•  ensuring remuneration is both appropriate to the level of responsibility and adequate to attract and/or retain Directors 

of the calibre required by the Group;

•  ensuring that remuneration is in line with current industry practice; and

•  reporting to the Board on all matters within its duties and responsibilities.

The Nomination Committee

The Nomination Committee is chaired by Lucy Dimes. Its other members are Richard Masters and Karyn Lamont.  

The Nomination Committee considers the selection and re-appointment of Directors.  Its terms of reference include: 

•  reviewing the structure and composition of the Board;

•  identifying and nominating for approval candidates to fill Board vacancies;

•  evaluating the balance of skills, knowledge experience and diversity of the Board;

•  review results of the Board performance evaluation process; and 

•  reporting to the Board on all matters within its duties and responsibilities.

In the current year, the Nomination Committee, was responsible for recommending the appointment of Lucy Dimes, Non-
Executive Chair.  

The Audit Committee

The Audit Committee is chaired by Karyn Lamont.  Its other members are Lucy Dimes and Richard Masters.

The Audit Committee has recent and relevant experience and is authorised by the Board to conduct any activity within its 
terms of reference and to seek any information it requires from any employee.  

During the year, the Audit Committee provided oversight of the financial reporting process to ensure information gives an 
accurate position of the Group’s position, performance, business model and strategy.  In addition, the Committee continued 
to oversee the risk management and internal control systems.  The Audit Committee terms of reference include reviewing 
and monitoring:

•  interim and annual reports, including consideration of the appropriateness of accounting policies;

•  material assumptions and estimates adopted by management;

•  developments in accounting and reporting requirements;

•  external auditor’s plan and scope for the year end audit of the Group and its subsidiaries;

•  internal auditor’s plan and terms of reference, including scope, for each audit during the year;

•  approval of internal audit plans and carrying out an annual assessment of the effectiveness of the outsourced the 

internal audit function in the overall context of the Group’s risk management programme; 

•  the risk management framework and risk assessment covering the systems of internal control and their effectiveness, 
reporting and making recommendations to the Board on the results of the review and receiving regular updates on key 
risk areas of financial control;

•  the performance and independence of the external auditor concluding in a recommendation to the Board on the 

reappointment of the auditor by shareholders at the Annual General Meeting;

•  non-audit fees charged by the external auditor and internal audit fees; and

•  the formal engagement terms entered into with the external and internal auditors.

36

iomart Group plc Annual Report and Financial Statements 2023Corporate Governance Report  

The Audit Committee (continued)

In addition, the Audit Committee monitors the Group’s arrangements by which staff may, in confidence, raise concerns 
about possible improprieties in matters of financial reporting and other areas including an external whistleblowing service 
to take calls from employees. For more details on the Group’s whistleblowing policy, see page 39.

Significant areas considered by the Audit Committee in relation to the 2023 financial statements are set out below:

Areas of estimates

Matter Considered and Role of the Committee

Impairment of goodwill 

Business combinations valuation of
intangible assets and fair value
adjustments on acquisition

Valuation of Contingent consideration

The  Audit  Committee  considered  the  carrying  value  of  goodwill  at  31 
March 2023.  The Committee reviewed the validity of cash flow projections 
and the significant financial assumptions used, including the selection of 
appropriate discount rate and long-term growth rates.  These projections 
and  assumptions  were  further  challenged  through  the  use  of  sensitivity 
analysis.  As set out in note 13 to the consolidated financial statements, no 
impairments of goodwill resulted from this exercise and the Committee did 
not consider that a reasonably possible change in the assumptions would 
cause an impairment to be recognised.

During the year ended 31 March 2023, the Group completed the acquisition 
of  Concepta  Capital  Limited  (note  11).    The  Committee  considered  the 
calculations supporting the fair value of assets and liabilities acquired and 
reviewed the supporting papers prepared by management to support the 
value of intangibles acquired and any fair value adjustments required.  

The acquisition of Concepta Capital Limited involves a potential payment 
of  contingent  consideration,  the  Committee  reviewed  the  fair  value 
assessment prepared having regard to criteria on which any sum due will 
be  calculated  and  challenged  the  probability  of  payment  being  required 
(note 20). 

At the invitation of the Committee, meetings may be attended by the Executive Directors.  As appropriate, representatives 
of the external and internal auditors also attend meetings.  The Chair of the Committee also meets separately with senior 
management, the external auditors and internal auditors. 

The Chair of the Audit Committee reports to the subsequent meeting of the Board on the Committee’s work.

The Audit Committee is responsible for monitoring the independence, objectivity and performance of the external 
auditors and for making a recommendation to the Board regarding the appointment of external auditors.  Deloitte LLP 
have confirmed to the Committee that, in relation to their services to the Group, they comply with UK regulatory and 
professional requirements, including Ethical Standards issued by the Auditing Practices Board and that their objectivity is 
not compromised. 

The auditors are required each year to confirm in writing that they have complied with the independence rules of their 
profession and regulations governing independence. Before Deloitte LLP takes on any engagement for other services from 
the Group careful consideration is given as to whether the project could conflict with their role as auditor or impair their 
independence.  In the year ended 31 March 2023, the only non-audit services performed by Deloitte LLP related to the 
interim review and covenant compliance review both of which are a permitted service.

37

iomart Group plc Annual Report and Financial Statements 2023 
Corporate Governance Report  

Corporate Governance Report  

Risk management and internal control

The approach to risk management and the principal risks themselves are set out on pages 20 to 22.  The Board confirms 
that procedures to identify, evaluate and manage the significant risks faced by the Group have been in place throughout 
the year and up to the date of approval of the Annual Report.

The Board is responsible for the Group’s system of internal control and risk management and for reviewing its effectiveness 
alongside the Audit Committee.  The Directors have established a risk management framework and internal control 
environment to ensure that an appropriate level of oversight and control is provided.  The Group’s systems of risk 
management and internal control are designed to help the Group meet its business objectives by appropriately managing, 
rather than eliminating, the risks relating to those objectives. The controls can by their nature only provide reasonable, not 
absolute, assurance against material misstatement or loss.  

In the current year, the Group has continued to apply its risk management framework and risk assessment to monitor 
the relevant identified risks to the Group in order to execute and deliver the Group’s strategy.  The Audit Committee and 
Executive Team reviewed the Group risk register and risk map during the year to review the identified significant risks, 
the probability of those risks occurring, their potential impact and the plans for managing and mitigating each of the risks 
identified. On an on-going basis, Executive Directors and senior management review the risks facing the business and the 
controls established to minimise those risks and their effectiveness in operation.  

The key elements of the Group’s overall control framework include:

•  the Group’s strategic plan and annual financial budget are reviewed and approved by the Board;  

•  financial  results  with  comparisons  to  plan  and  forecast  results  are  reported  on  monthly  to  the  Board  alongside 
operational reporting and significant variances from plan are discussed at Board meetings and actions set in place to 
address them;

•  approval levels for authorisation of expenditure are at set levels and cascaded through the management structure with 

any expenditure in excess of predefined levels requiring approval from the Executive Directors; and

•  the Group has a robust risk framework and assessment processes which are regularly reviewed.  The Group has 

extensive internal quality assurance processes in place and appropriate ISO certifications.

The Group’s internal audit activity is outsourced to Ernst and Young LLP (“EY”).  The activities of the internal audit function 
are governed by an internal audit charter which has been approved by the Audit Committee along with the annual internal 
audit plan.  EY will attend all regular Audit Committee meetings during the year and meet with the Audit Committee chair 
independently on a regular basis. 

Stakeholder engagement

The Group recognises that long-term success is underpinned by good relations with its key stakeholders, both internal 
and external, and seeks to take into account the needs of the Group’s stakeholders as it discusses matters and makes 
decisions. The Board considers that the Group’s key stakeholders are its shareholders, employees, customers, suppliers 
and key partners and the environment.   During the year, the Board and its Directors confirm they have acted in a way 
that promotes the success of iomart Group for the benefit of its members as a whole, and in doing so have had regard 
to the stakeholders and key matters set out in Section 172 of the Companies Act 2006 as disclosed in our Stakeholder 
Engagement report on pages 23 to 29. 

Relations with shareholders

Communication with shareholders is given high priority by the Board.  The Group maintains a corporate website (www.
iomart.com/investors) containing a wide range of information of interest to investors including publicly available financial 
information and news on the Group.  As noted in our Stakeholder Engagement report on page 23, iomart is committed to 
listening to and communicating openly with its shareholders to ensure that the strategy, business model and performance 
are communicated.  The Chief Executive Officer and Chief Financial Officer have regular dialogue with shareholders and 
analysts to discuss strategic and other issues including the Company’s interim and annual financial results. Following major 
periods of communications, our advisers consolidate feedback, on an anonymised basis, from the relevant parties which 
then forms the basis of a briefing pack for the Board to ensure awareness of shareholder opinions.

38

iomart Group plc Annual Report and Financial Statements 2023Corporate Governance Report  

Relations with shareholders (continued)

The Group engages in full and open communication with both institutional and private investors and responds promptly 
to all queries received. The Group does this via investor roadshows, attending investor conferences and regular financial 
reporting and through the regulatory news service (“RNS”) and press announcements.  In conjunction with the Group’s 
brokers and other financial and public relations advisers all relevant news is distributed in a timely fashion through 
appropriate channels to ensure shareholders are able to access material information on the Group’s progress. 

The Board recognises the AGM as an important opportunity to meet shareholders and give them the opportunity to raise 
questions with the Board.  Details of the resolutions being proposed at the AGM can be found on the Group’s website.  
Shareholders are given notice of the AGM at least 21 days prior to the meeting.  The Chair aims to ensure that the 
Directors, including the Non-Executive Directors, are available at Annual General Meetings to answer questions.

Other Matters

Workforce engagement and promoting ethical business practices

We define corporate responsibility as ensuring that we have, or are developing sound policies, practices or programmes 
that  address  business  transparency  and  ethics,  workplace  practices  and  employee  relationships  and  customer 
consultation.   In practice our commitment to corporate responsibility plays out in a wide variety of ways and includes 
our employee engagement programme, which is designed to foster an inclusive workplace by encouraging our people to 
continually improve performance in this area. Key practices include:

•  Anti-Bribery and Corruption - The Group has a zero tolerance approach to bribery and corruption and is committed to 
ensuring it has appropriate processes in place to mitigate the risk of bribery and corruption.  The Group has a formal 
business ethics and anti-bribery policy which is outlined in our employee handbook and on our corporate website 
available to all staff.  Staff are required to complete appropriate training to ensure awareness of the Group’s policies 
and what is acceptable business conduct and the policy on accepting gifts.  On receipt of a gift of any value, staff are 
required to complete a gift register form which is submitted to the Executive team for approval.

•  Modern Slavery Act - The Group is committed to conducting business responsibly and ensuring that our supply chain 
has ethical employment practices, working conditions and has procedures in place to prevent modern slavery or human 
trafficking.  The Group has an anti-slavery and human trafficking policy in place supported by internal policies and 
processes to ensure the principles are adhered to.  Our Modern Slavery statement, which is updated annually, details 
processes in place to help manage the risks outlined by the legislation is available on the iomart website.   

•  Whistleblowing - We recognise the importance of all of our employees and we respect the dignity and rights of all 
employees and provide clean, healthy and safe working conditions.  An inclusive working environment and a culture 
of openness are maintained by the regular dissemination of information.  The Group is committed to maintaining 
high ethical standards in all areas of work and practice and has a detailed whistleblowing policy in place, outlined in 
the employee handbook and available on our corporate website, for employees to access.  There are various ways 
employees can report their concerns including access to the Executive team and the Audit Committee and access to 
third party independent advice at any stage. 

•  Data Privacy policy – The Group has a data protection policy and information security management systems in place to 
ensure we have appropriate data security systems and processes in place to protect our data and are fully accredited 
with ISO 27001 ‘Information Security Management Systems’.  

•  Equal Opportunities - The Group endeavours to provide equal opportunities for all employees and facilitates the 
development of employees’ skill sets. A fair remuneration policy is adopted throughout our Group.   The Group does not 
tolerate any sexual, physical or mental harassment of its employees and we operate an equal opportunities policy that 
specifically prohibits discrimination on grounds of colour, ethnic origin, gender, age, religion, political or other opinion, 
disability, or sexual orientation.  Full and fair consideration is given to applications for employment made by disabled 
persons having regard to their particular aptitudes and abilities.  Appropriate training is arranged for disabled persons, 
including retraining for alternative work of employees who become disabled, to promote their career development within 
the organisation.

•  Diversity – The Group seeks to have a workforce which is diverse and inclusive, that respects and values differences 
and encourages staff to perform at their maximum potential.  By supporting and treating all people fairly and equally, we 
aim to create an inclusive and positive working environment for all employees to achieve their potential.  In April 2023, 
we reported our third gender pay report which has shown an improvement in our reported metrics. We will continue to 
develop our recruitment strategy to drive further improvements and diversity.

39

iomart Group plc Annual Report and Financial Statements 2023Corporate Governance Report  

Corporate Governance Report  

Re-election

Under the Company’s Articles of Association, at every Annual General Meeting, at least one third of the Directors who 
are subject to retirement by rotation, are required to retire and may be proposed for re-election. In addition, any Director 
who was last appointed or re-appointed three years or more prior to the AGM is required to retire from office and may be 
proposed for re-election. Such retirement will count in obtaining the number required to retire at the AGM. The Articles of 
Association also stipulate that any new Directors, who were not appointed at the previous AGM, automatically retire at their 
first AGM and, if eligible, can seek re-appointment.

Scott  Cunningham  and  Angus  MacSween  will  retire  from  office  at  the  Company’s  forthcoming  AGM  and  stand  for 
re-appointment.

Lucy Dimes, Annette Nabavi and Adrian Chamberlain, as newly appointed Directors, automatically retire at the forthcoming 
AGM, and stand for re-appointment.

Going Concern

The Group’s business activities, together with the factors likely to affect its future development, performance and position 
are set out in the Strategic Report on pages 8 to 29.  The financial position of the Group, its cash flows, liquidity position 
and borrowing facilities are described in the Chief Financial Officer’s Report on pages 14 to 19.  

Note 29 to the financial statements includes the Group’s objectives, policies and processes for managing its capital; its 
financial risk management objectives; details of its financial instruments and hedging activities; and its exposures to credit 
risk and liquidity risk.  

The Group has a single £100m Revolving Credit Facility ("RCF") provided by four banks consisting of HSBC, Royal Bank of 
Scotland, Bank of Ireland and Clydesdale Bank. The facility has maturity date of 30 June 2026 and benefits from a £50m 
Accordion Facility. The RCF has a borrowing cost at the Group’s current leverage levels of 180 basis points over SONIA. 
The RCF and the Accordion Facility (if exercised) provide the Group with additional liquidity which will be used for general 
business purposes and to fund investments, in accordance with the Group's five-year strategic plan. The Directors are of 
the opinion that the Group can operate within the current facility and comply with its bank covenants which consists of an 
interest cover and leverage cover ratio.  

At the end of the financial year, the Group had net debt of £39.8m (2022: £41.3m) a level which the Board is comfortable 
with given the strong cash generation of the Group. The Group has considerable financial resources together with 
long‐term contracts with a number of customers and suppliers across different geographic areas and industries. As a 
consequence, the Directors believe that the Group is well placed to manage its business risks. 

The Directors have considered the Group budgets and the cash flow forecasts for the next three financial years, and 
associated risks and the availability of bank and leasing facilities.  We have run appropriate scenario and stress tests 
applying reasonable downside sensitivities in respect of profitability and associated cash flow generation and are confident 
we have the resources to meet our liabilities as they fall due.     

After making enquiries, the Directors have a reasonable expectation that the Group will be able to meet its financial 
obligations and has adequate resources to continue in operational existence for the foreseeable future (being a period 
extending at least twelve months from the date of approval of these financial statements).  For this reason they continue 
to adopt the going concern basis in preparing the financial statements.

AIM Rule Compliance Report

iomart Group plc is quoted on AIM and as a result the Group has complied with AIM Rule 31 which requires the following:

•  Have in place sufficient procedures, resources and controls to enable its compliance with the AIM Rules;

•  Seek advice from its Nominated Advisor (“Nomad”) regarding its compliance with the Rules whenever appropriate and 

take that advice into account;

•  Provide the Company’s Nomad with any information it reasonably requests in order for the Nomad to carry out its 
responsibilities under the AIM Rules for Nominated Advisors, including any proposed changes to the Board and provision 
of draft notifications in advance;

•  Ensure that each of the Group’s Directors accepts full responsibility, collectively and individually, for compliance with 

the AIM rules; 

•  and ensure that each Director discloses without delay all information which the Group needs to in order to comply with 
AIM Rule 17 (Disclosure of Miscellaneous Information) insofar as that information is known to the Director or could with 
reasonable diligence be ascertained by the Director.

40

iomart Group plc Annual Report and Financial Statements 2023Report of the Board to the Members on Directors’ Remuneration

Report of the Board to the Members on Directors’ Remuneration

Directors’ Remuneration Report for the year ended 31 March 2023

On behalf of the Board, I am pleased to present the Directors’ Remuneration Report for the year ended 31 March 2023. 
This sets out our Directors’ Remuneration policy and its implementation including amounts earned by Directors in respect 
of the year ended 31 March 2023.  In framing its remuneration policy, the Remuneration Committee has adopted the 
Quoted Companies Alliance (“QCA”) Remuneration Code for Small and Mid-sized Quoted Companies to ensure that our 
remuneration policy both reflects our strategy and is aligned with the QCA Remuneration code and shareholders’ interests. 

As the Company is listed on the Alternative Investment Market it is not required to comply with the provisions of the UK 
Corporate Governance Code 2018 (“Code”) issued by the Financial Reporting Council, however, we continue to provide 
additional remuneration disclosures over and above the AIM Rule 19 disclosure requirements to enable shareholders to 
understand and consider our remuneration arrangements.  In line with best practice, we also voluntarily submit this report 
to an advisory shareholder vote each year at our annual general meeting.  

Remuneration Committee

The Remuneration Committee was chaired by Richard Masters until 31 May 2023 and was replaced by Annette Nabavi 
on 1 June 2023. Lucy Dimes, Non-Executive Chair and Karyn Lamont, Non-Executive Director are also members of the 
Committee.  During the year, Ian Steele, Non-Executive Chair resigned and was replaced by Lucy Dimes. The Executive 
Directors may attend meetings from time to time at the invitation of the Committee and provide information and support as 
requested.  Directors are not present when their own remuneration is being discussed.  

The Committee has formal terms of reference which can be found in the investor section of the Group’s website, which are 
reviewed and approved annually by the Board. The Committee makes recommendations to the Board, within its terms of 
reference, on the remuneration and other benefits, including bonuses and share options, of the Executive Directors.

The Committee met four times during the current year.  The attendance record for those meetings is included in our 
Corporate Governance report on page 35.

The Remuneration Committee determines, on behalf of the Board, the Group’s policy for executive remuneration and 
the individual remuneration packages for Executive Directors.  Each year, the Remuneration Committee reviews the 
incentive and reward packages for the Executive Directors to ensure that they are aligned with the Group’s strategic 
objectives and financial performance; are appropriate to attract, retain and motivate executive behaviour in support of the 
creation of shareholder value; and drive continued commitment of executives to the Group’s success through appropriate 
incentive schemes.  In considering the appropriateness of the remuneration policy, the Remuneration Committee considers 
the current and future business strategy, wider workforce remuneration policies and practices, and market practice in 
comparable organisations.

41

iomart Group plc Annual Report and Financial Statements 2023Report of the Board to the Members on Directors’ Remuneration

Report of the Board to the Members on Directors’ Remuneration

Remuneration of Executive Directors

The remuneration packages of the Executive Directors comprise the following elements:

Element

Overview of policy and structure

Opportunity

Performance measures

Base salary

•	 The Remuneration Committee 
sets base salaries to reflect 
responsibilities and the skill, 
knowledge and experience of the 
individual taking into account salary 
levels in the wider market, including 
at similar sized businesses.

•	 Base salaries are reviewed annually.  
Where appropriate the Remuneration 
Committee considers independent 
expert advice when setting the level 
of reward packages. 

•	 The Executive Directors do not 

receive Directors’ fees.

Annual 
bonus

•	 The Executive Directors are 

eligible to receive an annual bonus 
dependent on Group and individual 
performance at the discretion of the 
Remuneration Committee. 

•	 Bonuses are paid in cash following 
the end of the performance year.

n/a

•	 The Committee generally 
reviews base salaries of 
the Executive Directors 
with effect from 1 April in 
each year. This year the 
decision has been taken 
to increase base salaries 
by 5% resulting in 1 April 
2023 values being: 

CEO – £324,450

CFO – £242,689

This increase is aligned 
to the average increase 
across the wider 
employee population. 
Executive Directors 
salary increased by 3% in 
the prior year. 

•	 The maximum annual 
bonus opportunity is 
110% of base salary.

•	 For achievement 

of target, bonus of 
100% of salary is paid.  
Executives only receive 
more than 100% of 
salary for performance 
well in excess of 
target.  Bonuses reduce 
significantly if targets 
are not achieved with 
generally no bonuses 
payable if less than 90% 
of target is achieved.

•	 The level of Executive 

Directors’ discretionary 
bonus payments is 
determined by a number of 
factors including the Group’s 
financial performance 
(including adjusted EBITDA 
and free cash flow), its 
successful continuation of 
its organic and acquisitive 
strategy, and the individual’s 
own performance 

•	 For the bonus for the 

financial year ended 31 
March 2023, adjusted 
EBITDA, free cash flow 
and the individual’s own 
performance were the 
key factors under the 
scheme influencing the 
payments approved by the 
Remuneration Committee. 

42

iomart Group plc Annual Report and Financial Statements 2023Report of the Board to the Members on Directors’ Remuneration

Remuneration of Executive Directors (continued)

Element

Overview of policy and structure Opportunity

Performance measures

Performance 
share plan 

•	 The Group operates a 

•	 The maximum award 

under the performance 
share plan is 100% of 
base salary. 

performance share plan 
for Executive Directors 
and managers to reward, 
retain and incentivise those 
individuals who have made 
a major contribution to the 
Group and will continue to play 
a key role in helping the Group 
achieve its objectives in the 
future.   

•	 Awards are granted in the form 
of nominal cost, 1p options.

•	 Share options awarded will 
normally vest after the third 
anniversary of the date of 
grant.  

•	 Participants have 10 years 
from award to exercise.

•	 The vesting of options is subject to 
the achievement of performance 
conditions.  Normally vesting 
is also subject to continued 
employment.

•	 Historically, and for some unvested 

options as at 31 March 2023, 
performance is assessed based on 
the achievement of profit targets 
in three years set with reference 
to our organic and acquisitive 
growth strategy and to ensure 
continued focus on driving profit 
performance.

•	 Options awarded to Scott 

Cunningham and Reece Donovan 
in May 2022 and April 2023 will 
vest 50% based on relative TSR% 
performance against the AIM 100 
Index over the period and 50% 
remaining based on profit targets. 
The Remuneration Committee 
believes this creates stronger 
shareholder alignment. 

Pension

•	 The Company may make 
contributions towards an 
individual’s personal pension 
arrangements or pay an 
equivalent cash allowance. 

•	 The maximum 
contribution or 
allowance payable by 
the Company is 10% of 
basic salary.

n/a

The CFO and the 
CEO received a cash 
allowance in the year 
ended 31 March 2023.  

43

iomart Group plc Annual Report and Financial Statements 2023Report of the Board to the Members on Directors’ Remuneration

Report of the Board to the Members on Directors’ Remuneration

Remuneration of Executive Directors (continued)

Element

Overview of policy and structure

Opportunity

Performance measures

Benefits

•	 The Executive Directors are 

n/a

n/a

entitled to life insurance cover, 
death in service benefits and to 
participate in the Group’s Pri-
vate Medical Insurance scheme.  
These are consistent with other 
staff arrangements.

•	 The Group operates a sharesave 
scheme for all employees and 
Executive Directors are invited to 
participate.  

Service contracts

Executive Directors are engaged under service contracts which require the following notice periods:

Scott Cunningham 

6 months

Reece Donovan 

12 months

All Non-Executive Directors have a 6 month notice period with the exception of the newly appointed Non-Exective 
Directors, Annette Nabavi and Adrian Chamberlain, who have a 3 month notice period.

Chair and Non-Executive Director fees 

The fees paid to the Non-Executive Directors are determined by the Board.  Non-Executive Directors were paid £40,000 
per annum for Board Director duties with additional fees of £5,000 per annum paid to the Audit and Remuneration 
Committee Chair to reflect the additional time required to fulfil these roles. 

Non-Executive Directors are not entitled to receive any bonus or other benefits with the exception of Angus MacSween 
who retains private medical insurance.  Non-Executive Directors are entitled to reasonable expenses incurred in the 
performance of their duties.

The Chair received a fee of £75,000 per annum.

In the current year, a review of the base fees of the Chair and Non-Executive Directors was undertaken by the non-
conflicted Board members.  With effect from 1 April 2023, the decision has been taken to increase base fees by 10% 
resulting in revised fees of £44,000 for Board Director duties and £82,500 for the Chair. There is no increase to the 
additional fees paid for Committee Chairs.  Of the 10% increase in base fees, 5% is aligned to the same average increase 
to staff in the year. The balance reflects the fact that this is the first change in Non-Executive Director fees since 2016 and 
the large increase in regulatory compliance obligations over the last 7 years. External advice was taken to ensure that this 
approach was reasonable.

44

iomart Group plc Annual Report and Financial Statements 2023 
 
Report of the Board to the Members on Directors’ Remuneration

Directors’ Remuneration for the year ended 31 March 2023

Details of individual Director’s remuneration for the year are as follows (this information has been audited):

Salary or fees

Bonus 4

Benefits

Pension 
allowance 

£

£

£

£

Year ended 31 
March 2023    

Year ended 31 
March 2022

Total

£

    Total

£

Executive Directors

Reece Donovan 

309,000

194,463

Scott Cunningham 

231,132

170,883

2,991

2,608

30,900

23,113

537,354

427,736

464,920

348,124

Non-Executive Directors

Ian Steele 1

Richard Masters

Karyn Lamont 

Angus MacSween 

Andrew Taylor 2 

Lucy Dimes3

31,250

45,000

45,000

40,000

30,000

44,327

-

-

-

-

-

-

-

-

-

3,021

-

-

-

-

-

-

-

-

31,250

45,000

45,000

43,021

30,000

44,327

75,000

45,000

45,000

42,795

26,807

-

1 Ian Steele resigned as Chair on 30 August 2022

2 Andrew Taylor resigned as Non-Executive Director on 31 December 2022

3 Lucy Dimes was appointed as Chair on 30 August 2022

4 The bonus payable to Reece Donovan represents 57% of the maximum payable bonus. The bonus payable to Scott Cunningham represents 67% of the 

maximum payable bonus.

Directors’ interests in shares

The Directors holding office at 31 March 2023 held beneficial interests in the issued share capital of the Company as 
shown in the following table:  

Name of Director

Angus MacSween1  

Scott Cunningham2

Reece Donovan 

Richard Masters  

Karyn Lamont  

Lucy Dimes

Number of ordinary shares

At 31 March 2023

At 1 April 2022

17,343,409

17,003,409

122,175

18,950

    11,400

7,000

-

60,000

18,950

  11,400

7,000

n/a

1 On 30 January 2023, Angus MacSween exercised 340,000 share options and retained them all in shares, taking his total shareholding to 17,343,409 shares 

2 On 25 January 2023, Scott Cunningham exercised 62,175 share options and retained them all in shares, taking his total shareholding to 122,175 shares

Share price

The market price of the Company’s shares at the end of the financial year was 124.4p (2022: 162.6p) and the range of 
prices during the year was between 112.0p (2022: 140.0p) and 200.0p (2022: 321.5p).

45

iomart Group plc Annual Report and Financial Statements 2023Report of the Board to the Members on Directors’ Remuneration

Report of the Board to the Members on Directors’ Remuneration

Directors’ interests in share options (this information has been audited)

The interests of the Directors at 31 March 2023 in options over the ordinary shares of the Company were as follows:

-

-

-

-

-

-

Name of 
Director

Reece 
Donovan, 
Executive 
Director 

At 1   
April   
2022 

133,929

103,448

14,062

-

251,439

Exercised

Granted

Lapsed

At 31 
March 
2023

Exercise 
price

Date of 
Grant

Date from 
which 
exercisable

Expiry date

(40,089)

93,840

103,448

1p

1p

06/04/2020

06/04/2023

06/04/2030

27/04/2021

27/04/2024

27/04/2031

14,062

128.0p

01/03/2022

01/03/2025

01/09/2025

172,413

1p

09/05/2022

09/05/2025

09/05/2032

-

-

-

172,413

-

-

-

-

-

172,413

(40,089)

383,763

Scott 
Cunningham, 
Executive 
Director

46,008

(46,008)

16,167

(16,167)

80,143

77,379

14,062

-

-

-

-

-

-

-

-

-

-

127,980

-

-

-

-

(29,987)

50,156

77,379

1p

1p

1p

1p

04/09/2018

04/09/2021

04/09/2028

09/05/2019

09/05/2022

09/05/2029

06/04/2020

06/04/2023

06/04/2030

27/04/2021

27/04/2024

27/04/2031

14,062

128.0p

01/03/2022

01/03/2025

01/09/2025

127,980

1p

09/05/2022

09/05/2025

09/05/2032

233,759

(62,175)

127,980

(29,987)

269,577

Angus 
MacSween,  
Non-
Executive 
Director

113,334

(113,334)

113,333

(113,333)

113,333

(113,333)

117,480

175,575

134,281

129,848

72,142

57,710

65,344

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

117,480

175,575

134,281

129,848

72,142

57,710

(24,449)

40,895

1p

1p

1p

1p

1p

1p

1p

1p

1p

1p

27/03/2013

31/05/2014

27/03/2023

27/03/2013

31/05/2015

27/03/2023

27/03/2013

31/05/2016

27/03/2023

25/09/2014

25/09/2017

25/09/2024

28/08/2015

28/08/2018

28/08/2028

01/04/2016

01/04/2019

01/04/2026

12/04/2017

12/04/2020

12/04/2027

04/04/2018

04/04/2021

04/04/2028

09/05/2019

09/05/2022

09/05/2029

06/04/2020

06/04/2023

06/04/2030

1,092,380 (340,000)

-

(24,449)

727,931

On 25 January 2023, Scott Cunningham exercised 62,175 unapproved options of 1p and realised a gain of £75,791 (2022: 
£64,000). On 30 January 2032, Angus MacSween exercised 340,000 unapproved options of 1p and realised a gain of 
£442,680 (2022: £nil).  

46

iomart Group plc Annual Report and Financial Statements 2023Report of the Board to the Members on Directors’ Remuneration

During the year options over 300,393 ordinary shares (2022: 180,827) were granted to Directors under the unapproved 
share option performance share plan with an average exercise price of 1.0p per share (2022: 1.0p per share).  Options over 
nil ordinary shares (2022: 28,124) were granted to Directors under the sharesave scheme in the current year at an average 
exercise price of nil per share (2022: 128.0p).  During the year nil ordinary shares under the sharesave scheme lapsed 
(2022: 15,819) and 94,525 options over ordinary shares under the unapproved scheme lapsed (2022: 187,148). No options 
were exercised under the sharesave scheme during the year (2022: nil).

By order of the Board

Richard Masters

Chair, Remuneration Committee

13 June 2023

47

iomart Group plc Annual Report and Financial Statements 2023Report of the Board to the Members on Directors’ Remuneration

Directors’ Report

Directors’ Report

The Directors present their annual report on the affairs of the Group, together with the financial statements and auditor’s 
report, for the year ended 31 March 2023.

Principal activity

The  principal  activity  of  the  Group  is  the  provision  of  managed  cloud  services.  The  Group’s  principal  subsidiary 
undertakings are listed in note 15 to the financial statements.  The Group’s registered number is SC204560.

Financial risk management objectives and policies

The Group’s financial instruments comprise cash and liquid resources, bank loans and leases together with various items 
such as trade debtors and trade creditors that arise directly from its operations.  The main purpose of these financial 
instruments is to provide finance for the Group’s operations. 

The Group has access to a £100m multi option revolving credit facility, which also benefits from a £50m Accordion Facility. 
On 17 November 2022, the Group enacted the extension option which was approved by the lenders which extends the 
termination date of the RCF facility to 30 June 2026. The directors are of the opinion that the Group can operate within 
the current facility and comply with its banking covenants.  The RCF has a borrowing cost at the Group’s current leverage 
levels of 1.8% margin over SONIA.  The revolving credit facility incurs a non-utilisation fee of 35% of the 1.8% margin.  The 
effective interest rate for the multi option revolving credit facility in the current year was 4.26% (2022: 1.78%).  The RCF 
and the Accordion Facility (if exercised) provide the Group with additional liquidity which will be used for general business 
purposes and to fund investments, in accordance with the Group's five-year strategic plan. 

The Group has net debt at 31 March 2023 of £39.8m (2022: £41.3m). Net debt comprises lease liabilities totalling £19.2m 
(2022: £22.6m), the bank facility loan of £34.4m (2022: £34.0m) and cash and cash equivalents of £13.8m (2022: £15.3m). 

The Group is not exposed to material movements in interest rates on its bank borrowings. 

The Group has exposure to movements in the exchange rate of the US dollar as certain domain name purchases and 
licences are transacted in this currency. To protect elements of our cash flows against the level of exchange rate risk, the 
Group entered into forward exchange contracts to hedge foreign exchange exposures arising on the forecast payments 
during the year.  There are no outstanding contracts at the 31 March 2023 (2022: nil). The majority of transactions of the 
parent company and the UK subsidiaries are in UK sterling and, with the exception of forward foreign exchange contracts, 
the Group does not use derivative instruments. Additional information on financial instruments is included in note 29.

Dividend

The Directors declared an interim dividend for the year ended 31 March 2023 of 1.94p per share (2022: 2.42p). The 
Directors recommend a final dividend for the year ended 31 March 2023 of 3.50p per share (2022: 3.60p per share).  This 
final dividend, together with the interim dividend, takes the total dividend to 5.44p per ordinary share for the 2023 financial 
year (2022: 6.02p).  Subject to shareholder approval this proposed final dividend would be payable on 8 September 2023 
to shareholders on the register at close on 18 August 2023.

Research and development

The Group develops cloud computing products including private cloud platforms, hybrid cloud platforms, virtual platforms, 
online backup and storage solutions and email related products.  

Future developments

The Group’s business review and activities, together with the factors likely to affect its future development, performance 
and position are set out in the strategic report on pages 8 to 29.  

48

iomart Group plc Annual Report and Financial Statements 2023Directors’ Report

Directors and their interests

The present membership of the Board at the date of this report is set out on pages 30 to 31, the Directors who served 
during the year, and up to the date of this report, are listed on page 123.  In accordance with the Articles of Association, 
Scott Cunningham and Angus MacSween will offer themselves for re-election at the forthcoming annual general meeting. 
Lucy Dimes, who was appointed to the Board during the year, and Annette Nabavi and Adrian Chamberlain, who were 
appointed to Board subsequent to the year end, will seek appointment at the Company’s forthcoming AGM.

Details of Directors’ interests in the Group’s shares are set out in the Report of the Board to the Members on Directors’ 
Remuneration on 41 to 47. 

Insurance for Directors and Officers

The Group may under the Company’s Articles of Association, and subject to the provisions of the Companies Act, indemnify 
all Directors or other officers against liability incurred by them in the execution or discharge of their duties or exercise of 
their powers, including but not limited to any liability for the costs of legal proceedings where judgement is given in their 
favour. This indemnity was in place during the financial year and is ongoing up to the date of this report.  In addition, the 
Group has purchased and maintains appropriate insurance cover against legal action brought against Directors and officers.

Donations

It is the Group’s policy not to make donations for political purposes.

Substantial shareholdings

At 31 May 2023 the following interests in 3% or more of the issued ordinary share capital, excluding shares held by the 
iomart Group plc Employee Benefit Trust, had been notified to the Company: 

Shareholder

Liontrust Asset Management

Angus MacSween 

Octopus Investments

Lombard Odier Asset Management

Investec Wealth & Investment

Noble Grossart Investment Limited

Employees 

Shares

Percentage held

18,112,867

17,343,409 

13,117,288

11,622,630

6,156.372

3,615,000

16.38%

15.68%

11.86%

10.51%

5.57%

3.27%

People are at the heart of our core values and we continuously strive to build a diverse and inclusive environment where 
our employees feel valued. Our policy in respect of equal opportunities, including our policy on disabled employees, and 
policy diversity are disclosed on page 39.

The Group regularly communicates with all staff providing information on developments within the Group including updates 
on the Group’s strategy and details of new products and services provided by the Group.  Information on our engagement 
with employees in the current year and the Board’s regard to employees on the principal decisions taken by the Company 
during the financial year is included in the Stakeholder Engagement report on pages 23 to 29.

We are committed to attracting and retaining the highest level of personnel. We seek to achieve this through, amongst 
other things, the application of high standards in recruitment. We are aware of the importance of good communication in 
relationships with staff and we have a policy of encouraging training, demonstrated by the launch of our ‘iosmart’ learning 
management system in the current year. A number of employees participate in the growth of the business through the 
ownership of share options with some employees also participating in a bonus scheme. Staff are eligible to receive share 
options in the Company under the Group’s performance share plan (note 26) and it is the Board’s policy to make specific 
awards as appropriate to attract and retain the best available people.  Options in respect of Directors are detailed in the 
Directors Remuneration Report on page 46.

49

iomart Group plc Annual Report and Financial Statements 2023Directors’ Report

Directors’ Report

Customers and suppliers

The Group seeks to be honest and fair in all relationships with customers and encourages feedback from our customers 
through account managers and engagement with individual customers through customer support teams.  On a regular 
basis we engage with customers to obtain feedback on our performance. 

The Group treats all of its suppliers with the utmost respect and seeks to be honest and fair in all relationships with them.  
We seek to honour the terms and conditions of our agreements in place with such suppliers and subcontractors.  

Additionally, we recognise the importance to the Group and our suppliers of complying with all payment terms and we 
report on a half-yearly basis on our payment practices, policies and performances in line with the Reporting on Payment 
Practices and Performance Regulations 2017.

Information on our engagement with customers and suppliers and our regard to these stakeholders on the principal 
decisions taken by the Group during the financial year is included in the Stakeholder Engagement report on page 24.

Environmental Reporting

Greenhouse Gas (“GHG”) Emissions reporting

iomart seeks to minimise the impact of our operations on the environment and is committed to reducing its greenhouse 
gas (“GHG”) emissions.  We are pleased to report that iomart is aligned with the UK Government targets and committed 
to achieve Net Zero by 2050, and earlier, if possible. We are proud that a combination of our renewable electricity 
commitments and other efficiencies has already ensured we have reduced our total carbon emissions by 99% since our 
benchmark year of FY2021.

Key sources of energy, primarily electricity to power our data centre estate, are monitored by the Group to allow us to be 
continually mindful of our energy consumption. iomart applies a set of global environmental standards to all of our activities 
and our environmental and energy management systems are certified to ISO 14001 and ISO 50001 (internationally accepted 
environmental standards). These certifications provide a framework against which we have developed comprehensive 
environmental procedures and monitoring systems. These processes have allowed us to measure our environmental 
performance and focus our activities on delivering improvements. 

The table below shows total energy consumption used to calculate emissions and the total gross GHG emissions in tonnes 
of CO2 (“tCO2e”) in the year ended 31 March 2023:

Year ended
31 March 
2023
Market 
Based

Year ended
31 March
 2023
Location 
Based

Year ended
31 March 
2022
Market 
Based*

Year ended
31 March 
2022
Location 
Based

Year ended 
31 March 
2021
Location 
Based

54,392,418

54,392,418

58,017,020

58,017,020

57,956,041

-

19

128

13

-

19

-

15

-

15

-

-

10,491

4,321

12,298

13,504

13

5

5

-

159

10,522

4,341

12,317

13,508

Energy consumption used to 
calculate emissions (kWh)

Scope 1 - Emissions from 
combustion of gas 

Scope 1 - Emissions from 
combustion of fuel for transport 
purposes

Scope 2 - Emissions from 
purchased electricity 

Scope 3 - Emissions from 
business travel in rental cars or 
employee-owned vehicles where 
the company is responsible for 
purchasing fuel

Total gross emissions (tCO2e)

*From 1 August 2021, all our UK data centres procured 100% renewable electricity through Renewable Energy Guarantees 
of Origin (REGO) certificates enabling reporting under the market based approach for the period from 1 August 2021 to 31 
March 2022 and the current year.

50

iomart Group plc Annual Report and Financial Statements 2023Directors’ Report

Environmental Reporting (continued)

Greenhouse Gas (“GHG”) Emissions reporting (continued)

The table below shows the carbon intensity ratio in the year ended 31 March 2023:

Year ended 
31 March 
2023
Market 
Based

Year ended 
31 March 
2023
Location 
Based

Year ended 
31 March 
2022
Market 
Based*

Year ended
31 March 
2022
Location 
Based

Year ended
31 March
2021
Location 
Based

159

106,279

10,522

106,279

4,341

95,890

12,317

95,890

13,508

100,211

0.0000015

0.000099

0.000045

0.000128

0.000135

Total gross emissions (tCO2e)
Total recurring revenue (£’000)

Carbon Intensity ratio (tCO2e/£)

Methodology

There are no scope 1 direct emissions from the combustion of gas.  Thanks to our improved data collection practice, in this 
year’s report we were also able to disclose our Scope 1 transport emissions. These include the combustion of transport 
fuels in company-owned or long-term leased vehicles. Scope 2, indirect emissions, include consumption of purchased 
electricity in kWh. Scope 3 emissions relate to business travel in employee-owned vehicles where iomart is responsible for 
purchasing the fuel.  

Using an operational control approach, the Group identified its population to ensure that all activities and facilities, 
including data centres, are being recorded and reported in line with the mandatory GHG Protocol Corporate Accounting 
and Reporting Standard. Relevant data is prepared on a monthly basis by our external energy management supplier.  The 
validity, accuracy and completeness of the data was checked and used to calculate the GHG emissions for the Group. 
Where energy consumption data was missing, we used accepted estimation techniques by the GHG Protocol.  Emissions 
were calculated as activity data multiplied by emission factors (DEFRA, 2022 for all emissions and conversion factors). Dual 
reporting approach has been taken to report on our electric power consumption, as the Group procured 100% renewable 
electricity backed by Renewable Energy Guarantees of Origin (REGOs) for April 2022-March 2023 for its own sites. During 
the calculation of Scope 3 transport emissions, the statistics of the Vehicle Licensing Statistics (VEH0203) was used to 
divide the business mileage by fuel type.  The driven miles were converted into litres using DEFRA 2022 conversion factors 
for average sized cars.

The Group uses total recurring revenue to calculate the intensity ratio as this allows emissions to be monitored over time 
taking into accounts changes in the size of the Group. This factor provides the greatest degree of accuracy and is the 
metric best aligned to power usage and business growth.

Energy efficiency

The proactive management of our GHG emissions is central to iomart operations with a clear focus on controlling and 
reducing our GHG and carbon footprint. The Group aims to improve energy efficiency of its operations and ensure 
continued compliance with ISO 50001:2011 as the basis for its energy management arrangements and has committed to:

•  setting targets and objectives for reducing energy use and maintaining an energy efficiency programme;

•  managing and reducing energy use relating to our business premises;

•  respecting all existing, applicable environmental regulations and meeting all new applicable regulations;

•  setting targets in the form of energy performance indicators for electricity and energy consumption and power usage 

effectiveness targets for each of our data centres;

•  providing training on good energy management practices and encouraging employee involvement in energy efficiency 

improvement initiatives; and 

•  the Group participates in the Energy Saving Opportunities Scheme (ESOS) with annual ESOS audits carried out 
throughout the Group and is committed to meeting the requirements of the Streamlined Energy and Carbon Reporting 
(SECR) regulations.

51

iomart Group plc Annual Report and Financial Statements 2023Directors’ Report

Directors’ Report

Greenhouse Gas (“GHG”) Emissions reporting (continued)

Energy efficiency (continued)

Last year, we worked on establishing carbon reduction targets and identifying ways to reduce further our overall emissions 
as we work towards carbon neutrality. In the current year, we have re-contracted our core UK fibre network, refreshing the 
resilient network that securely connects our data centres, and we have accelerated the upgrade to uninterruptible power 
systems (“UPS”), which was approved by the Board in the prior year, providing for greater energy efficiency in the future. 

For more detail on how the Board have had regard to the environment in key strategic decisions in the year, see our 
Stakeholder Engagement report on page 29.

Independent Auditor and disclosure of information to auditor

The Directors confirm that each of the persons who is a Director at the date of approval of this annual report confirms that: 

•  so far as each Director is aware, there is no relevant audit information of which the Group and Parent Company’s auditor 

is unaware; and

•  the  Directors  have  taken  all  the  steps  that  they  ought  to  have  taken  as  Directors  in  order  to  make  themselves 
aware of any relevant audit information and to establish that the Company’s auditor is aware of that information. 

This information is given and should be interpreted in accordance with the provisions of s418 of the Companies Act 2006.  

Deloitte LLP have expressed their willingness to continue in office as auditors.  A resolution to reappoint them will be 
proposed at the forthcoming Annual General Meeting.

Approved and signed by the Board

Julie Brown

Company Secretary

13 June 2023

52

iomart Group plc Annual Report and Financial Statements 2023Directors’ Responsibilities Statement

Directors’ Responsibilities Statement

The Directors are responsible for preparing the Annual Report and the financial statements in accordance with applicable 
law and regulations.

Company law requires the Directors to prepare financial statements for each financial year. Under that law the Directors 
are required to prepare the group financial statements in accordance with UK-adopted international accounting standards 
and applicable law and have elected to prepare the parent company financial statements in accordance with United 
Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law), including 
FRS 101 “Reduced Disclosure Framework”. Under company law the Directors must not approve the accounts unless they are 
satisfied that they give a true and fair view of the state of affairs of the company and of the profit or loss of the company 
for that period.

In preparing the parent company financial statements, the Directors are required to:

•  select suitable accounting policies and then apply them consistently;

•  make judgments and accounting estimates that are reasonable and prudent;

•  state whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed 

and explained in the financial statements; and 

•  prepare the financial statements on the going concern basis unless it is inappropriate to presume that the company will 

continue in business.

In preparing the group financial statements, International Accounting Standard 1 requires that Directors:

•  properly select and apply accounting policies;

•  present information, including accounting policies, in a manner that provides relevant, reliable, comparable and 

understandable information; 

•  provide additional disclosures when compliance with the specific requirements in IFRSs are insufficient to enable users 
to understand the impact of particular transactions, other events and conditions on the entity's financial position and 
financial performance; and

•  make an assessment of the company's ability to continue as a going concern.

The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the 
company’s transactions and disclose with reasonable accuracy at any time the financial position of the company and 
enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for 
safeguarding the assets of the company and hence for taking reasonable steps for the prevention and detection of fraud 
and other irregularities.

The Directors are responsible for the maintenance and integrity of the corporate and financial information included on the 
company’s website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements 
may differ from legislation in other jurisdictions.

53

iomart Group plc Annual Report and Financial Statements 2023Directors’ Responsibilities Statement

Directors’ Responsibilities Statement

Responsibility Statement

We confirm that to the best of our knowledge:

•  the financial statements, prepared in accordance with the relevant financial reporting framework, give a true and fair 
view of the assets, liabilities, financial position and profit or loss of the company and the undertakings included in the 
consolidation taken as a whole;

•  the strategic report includes a fair review of the development and performance of the business and the position of 
the company and the undertakings included in the consolidation taken as a whole, together with a description of the 
principal risks and uncertainties that they face; and

•  the annual report and financial statements, taken as a whole, are fair, balanced and understandable and provide the 
information necessary for shareholders to assess the company’s position and performance, business model and strategy.

This responsibility statement was approved by the Board of Directors on 13 June 2023 and is signed on its behalf by:

Reece Donovan   

Scott Cunningham

Chief Executive Officer 

Chief Financial Officer

13 June 2023 

13 June 2023 

54

iomart Group plc Annual Report and Financial Statements 2023 
 
 
 
 
 
 
 
 
 
Independent Auditor’s Report to the Members of iomart Group plc

Report on the audit of the financial statements

1. OPINION

In our opinion:

•  the financial statements of iomart Group plc (the ‘parent company’) and its subsidiaries (the ‘group’) give a true and fair 
view of the state of the group’s and of the parent company’s affairs as at 31 March 2023 and of the group’s profit for the 
year then ended;

•  the group financial statements have been properly prepared in accordance with United Kingdom adopted international 

accounting standards;

•  the parent company financial statements have been properly prepared in accordance with United Kingdom Generally 

Accepted Accounting Practice, including Financial Reporting Standard 101 “Reduced Disclosure Framework”; and

•  the financial statements have been prepared in accordance with the requirements of the Companies Act 2006.

We have audited the financial statements which comprise:

•  the consolidated statement of comprehensive income;

•  the consolidated and parent company statements of financial position;

•  the consolidated and parent company statements of changes in equity;

•  the consolidated cash flow statement; 

•  the related notes 1 to 31 for the consolidated financial statements; and

•  the related notes 1 to 14 for the parent company financial statements. 

The financial reporting framework that has been applied in the preparation of the group financial statements is applicable 
law and United Kingdom adopted international accounting standards. The financial reporting framework that has been 
applied in the preparation of the parent company financial statements is applicable law and United Kingdom Accounting 
Standards, including FRS 101 “Reduced Disclosure Framework” (United Kingdom Generally Accepted Accounting Practice).

2. BASIS OF OPINION

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our 
responsibilities under those standards are further described in the auditor’s responsibilities for the audit of the financial 
statements section of our report. 

We are independent of the group and the parent company in accordance with the ethical requirements that are relevant 
to our audit of the financial statements in the UK, including the Financial Reporting Council’s (the ‘FRC’s’) Ethical Standard 
as applied to listed entities, and we have fulfilled our other ethical responsibilities in accordance with these requirements.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

55

iomart Group plc Annual Report and Financial Statements 2023Independent Auditor’s Report to the Members of iomart Group plc

Independent Auditor’s Report to the Members of iomart Group plc

3. SUMMARY OF OUR AUDIT APPROACH

Key audit matters

The key audit matters that we identified in the current year were:

•	 Completeness and valuation of deferred income; and

•	 Valuation of goodwill and other intangible assets (group) and investments (parent 

company).

•	 Business combinations: valuation and allocation of acquired intangible assets and 

contingent consideration

Within this report, key audit matters are identified as follows:

Newly identified

Similar level of risk

Materiality

Scoping

The materiality that we used for the group financial statements was £1m which was determined 
on the basis of 3% of Earnings Before Interest, Tax, Depreciation and Amortisation (EBITDA).

Our audit covered 92% of the Group’s revenue, 93% of EBITDA, 88% of Profit Before Tax (PBT) 
and 95% of Net Assets. 

Significant changes in 
our approach

Our approach is consistent with the previous year, with the exception of:

•	

The valuation and allocation of acquired intangible assets and contingent 
consideration is a new key audit matter as a result of the business combination in 
the year.

4. CONCLUSIONS RELATING TO GOING CONCERN

In auditing the financial statements, we have concluded that the directors’ use of the going concern basis of accounting in 
the preparation of the financial statements is appropriate.

Our evaluation of the directors’ assessment of the group’s and parent company’s ability to continue to adopt the going 
concern basis of accounting included:

•  Challenging underlying data and key assumptions, considering the impact of the current economic environment on the 

assumptions applied;

•  Evaluating the sophistication of the model used to prepare the forecasts, testing the clerical accuracy of those forecasts, 

and considering the historical accuracy of the forecasts prepared by the directors; 

•  Assessing the headroom in the forecasts and the sensitivity analysis performed by the directors;

•  Evaluating the financing facilities in place during the forecast period, including the impact of the post year-end 
acquisition of Extrinsica Global Limited, repayment terms and covenants, and assessing whether these have been 
appropriately reflected in the model;

•  Recalculating the directors’ forecast covenant compliance calculations throughout the going concern period; and

•  Assessing the appropriateness of going concern disclosures.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions 
that, individually or collectively, may cast significant doubt on the group's and parent company’s ability to continue as a 
going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant 
sections of this report.

56

iomart Group plc Annual Report and Financial Statements 2023 
  
Independent Auditor’s Report to the Members of iomart Group plc

5. KEY AUDIT MATTERS

Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the 
financial statements of the current period and include the most significant assessed risks of material misstatement 
(whether or not due to fraud) that we identified. These matters included those which had the greatest effect on: the overall 
audit strategy, the allocation of resources in the audit; and directing the efforts of the engagement team.

These matters were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion 
thereon, and we do not provide a separate opinion on these matters.

5.1 Completeness and valuation of deferred income 

Key audit matter description The  Group  has  deferred  income  of  £14,783k  (2022:  £13,051k)  split  between  current 
£12,117k  (2022:  £10,408k)  and  non-current  £2,666k  (2022:  £2,643k)  included  within 
trade and other payables. 

How the scope of our audit 
responded to the key audit 
matter

A significant proportion of the Group’s activities are invoiced in advance, resulting in a 
material deferred income balance being recorded in the financial statements at year-
end. 

Due  to  the  high  volume  of  customer  balances  being  deferred  and  the  fact  that  the 
deferral  calculation  is  performed  across  a  range  of  systems  and  by  a  range  of  staff, 
we have determined there is potential for fraud through a possible manipulation of this 
balance.

Deferred income is included within note 19 of the financial statements.

The audit procedures we performed in respect of this matter included:

•  Gaining  an  understanding  of  the  process  undertaken  by  management  to 
calculate  deferred  income,  and  testing  of  key  controls  within  two  of  the  full 
scope components; 

•  Testing  the  balance  through  recalculating  the  deferred  income  balance  for 

each brand based on contract start and end dates;

•  Performing cut-off testing, selecting a sample of pre and post year-end sales 

and evaluating whether any deferred element was calculated correctly; 

•  Recalculating current and non-current liability classification based on underlying 

schedules.  

Key observations

We concluded that the completeness and valuation of deferred income recorded in the 
financial statements is appropriately stated.

57

iomart Group plc Annual Report and Financial Statements 2023Independent Auditor’s Report to the Members of iomart Group plc

Independent Auditor’s Report to the Members of iomart Group plc

5. KEY AUDIT MATTERS (CONTINUED)

5.2. Valuation of goodwill and other intangible assets (group) and investments (parent company) 

Key audit matter 
description

There is a risk of impairment of goodwill (£100m) and other intangible assets (£13m) in the 
consolidated  financial  statements  and  a  risk  of  impairment  on  the  investments  balance 
(£167m) in the parent company financial statements. The risk is pinpointed to the forecast 
cash flows. 

The Group has reduced the levels of customer churn in the current year back to historic 
levels  resulting  in  an  increase  in  revenues,  which  have  also  increased  as  a  result  of 
both  the  completion  of  the  Concepta  acquisition  and  the  impact  of  the  passthrough  of 
increased energy costs, this alongside consideration of appropriate discount rates, have 
been factored in management’s changes in their impairment calculation. 

The  directors  have  concluded  that  no  impairment  is  required  for  goodwill  and  other 
intangible assets (group) or investments (parent company). 

Further details are provided in note 13 of the consolidated financial statements and note 
3  of  the  parent  company  financial  statements.  Refer  to  the  considerations  of  the  Audit 
Committee on page 37.

How the scope of our 
audit responded to the 
key audit matter

The audit procedures we performed in respect of this matter included 

•  Obtaining  an  understanding  of  the  relevant  controls  over  the  carrying  value  of 
goodwill, other intangible assets and parent company investments, in particular the 
controls over the forecasts that underpin the value in use model; 

•  Challenging the directors’ assessment of the cash flow assumptions in determining 
value  in  use,  including  sensitivities,  by  assessing  historical  accuracy  of  forecasting 
and budgeting accuracy and considering third-party data where available; 

•  Engaging our valuation specialists to calculate independent discount rates for each 
cash generating unit and benchmarking these against the rates used in the value-in-
use model; 

•  Challenging the directors’ assessment of the long-term growth rates by performing 

analysis of market forecasts; and 

•  Assessing  the  disclosure  made  in  the  financial  statements  including  those  around 

sensitivities. 

Key observations

We concluded that the valuation of goodwill, other intangible assets and investments is 
appropriate, and that appropriate disclosure has been made in the financial statements.

58

iomart Group plc Annual Report and Financial Statements 2023Independent Auditor’s Report to the Members of iomart Group plc

5. KEY AUDIT MATTERS (CONTINUED)

5.3. Business Combinations: valuation and allocation of acquired intangible assets and contingent consideration  

Key audit matter 
description

How the scope of our 
audit responded to the 
key audit matter

The  Group  completed  a  business  combination  in  the  year,  Concepta  Capital  Limited,  for 
total consideration of £14.8m, including £4.0m contingent consideration. The consideration 
comprises  £1.3m  of  identifiable  net  assets  (including  £4.5m  customer  relationships)  and 
£13.5m goodwill.

The directors performed a purchase price allocation exercise to allocate consideration in 
excess of the net asset value to goodwill and other intangibles.

Given the judgement involved in valuing acquired intangible assets and in forecasting post-
acquisition performance, we have identified a risk of material misstatement in relation to 
the valuation and allocation of acquired intangible assets and the valuation of contingent 
consideration. 

Business combinations are included within notes 2 and 11 to the financial statements.

The audit committee’s consideration in respect of the risk is included on page 37.

The audit procedures we performed in respect of this matter included:

•	 Gaining an understanding of the process undertaken by the directors to perform the 
purchase  price  allocation  and  contingent  consideration  calculation  and  gaining  an 
understanding of the key controls; 

•	

•	

Reviewing the share purchase agreement to assess whether the acquisition has been 
accounted for correctly in the financial statements;

Engaging  with  our  valuation  specialists  to  understand  the  inputs  and  methodology, 
forming a view on the methodology and assumptions used by the directors;

•	 Challenging  the  assumptions  for  the  inputs  to  the  calculations  with  reference  to 

comparable company benchmarks;

•	 Assessing  director’s  forecast  of  post-acquisition  performance  for  the  remaining 
earn-out  period  to  the  end  of  June  23,  and  recalculated  the  expected  contingent 
consideration, including consideration of sensitivity analysis performed; and 

•	 Assessing the disclosures made in the financial statements. 

Key observations

We  concluded  that  assumptions  made  by  management  in  determining  the  valuation  and 
allocation of acquired intangible assets and contingent consideration are reasonable.

59

iomart Group plc Annual Report and Financial Statements 2023Independent Auditor’s Report to the Members of iomart Group plc

Independent Auditor’s Report to the Members of iomart Group plc

6. Our application of materiality

6.1 Materiality

We define materiality as the magnitude of misstatement in the financial statements that makes it probable that the 
economic decisions of a reasonably knowledgeable person would be changed or influenced. We use materiality both in 
planning the scope of our audit work and in evaluating the results of our work.

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows:

Group financial statements

Parent company financial statements

Materiality

£1,017k (2022: £1,106k)

£508k (2022: £553k) 

Basis for determining 
materiality

3% of EBITDA (2022: 2.9% of EBITDA)

0.4% of net assets (2022: 0.5% of net 
assets), capped at 50% (2022: 50%) of 
Group materiality.

Rationale for the 
benchmark applied

We have used EBITDA measure as the 
benchmark for our determination of 
materiality as we consider this to be a 
critical performance measure for the 
Group on the basis that it is a key metric 
to analysts and investors and has equal 
prominence to statutory measures in the 
Annual Report.

We have used net assets as the benchmark 
for our determination of materiality as the 
parent company is not a trading entity and 
instead holds the Group’s investments in 
subsidiaries.  We consider net assets to be 
the appropriate metric for such an entity.

60

iomart Group plc Annual Report and Financial Statements 2023Independent Auditor’s Report to the Members of iomart Group plc

6. Our application of materiality (CONTINUED)

6.2. Performance materiality

We set performance materiality at a level lower than materiality to reduce the probability that, in aggregate, uncorrected 
and undetected misstatements exceed the materiality for the financial statements as a whole. 

Performance 
materiality

Basis and rationale 
for determining 
performance 
materiality

Group financial statements

Parent company financial statements

70% (2022: 70%) of group materiality

70% (2022: 70%) of parent company 
materiality 

In determining performance materiality, we considered the following factors: 

•	 Our risk assessment, including our assessment of the Group’s overall control 

environment and that we consider it appropriate to rely on controls within the 
revenue business process in two of the full scope components; and 

•	 Our past experience of the audit, which has indicated a low number of corrected 

and uncorrected misstatements identified in prior periods.

6.3. Error reporting threshold

We agreed with the Audit Committee that we would report to the Committee all audit differences in excess of £51k (2022: 
£55k), as well as differences below that threshold that, in our view, warranted reporting on qualitative grounds. We also 
report to the Audit Committee on disclosure matters that we identified when assessing the overall presentation of the 
financial statements.

7. AN OVERVIEW OF THE SCOPE OF OUR AUDIT

7.1 Identification and scoping of components

Our Group audit was scoped by obtaining an understanding of the Group and its environment through discussion with IT 
and the Group finance teams and by performing walkthroughs of processes across each of these areas, including Group-
wide controls, and assessing the risk of material misstatement at a Group level. 

For components deemed significant to the Group, full scope audit procedures were performed to materiality levels 
applicable to each entity, which was lower than the Group materiality level. Components deemed significant are as follows:

•  iomart Hosting Limited

•  Easyspace Limited

•  Cristie Data Limited

The remaining non-significant components (Concepta Capital Ltd, Dediserve Ltd, Iomart Cloud Inc) were subject to 
analytical reviews. Our audit work on these components was executed at Group materiality. At the Group level, we also 
tested the consolidation process. All work was performed by the Group engagement team.

61

iomart Group plc Annual Report and Financial Statements 2023 
Independent Auditor’s Report to the Members of iomart Group plc

Independent Auditor’s Report to the Members of iomart Group plc

7.   AN OVERVIEW OF THE SCOPE OF OUR AUDIT (CONTINUED)

7.2. Our consideration of the control environment 

With the involvement of our IT specialists, we obtained an understanding of the relevant IT environment by performing 
walkthroughs of key processes and, in some instances, performed testing on the relevant general IT controls and business 
cycles. We took a controls reliance approach on the relevant controls for two of the full scope components within the 
revenue business process cycle.

7.3. Our consideration of climate-related risks

In planning our audit, we have considered the potential impact of climate change on the Group’s business and its financial 
statements, based on our cumulative knowledge and experience of the Group and environment in which it operates. We 
performed a risk assessment including inspecting the Group’s risk register and Board minutes and did not identify any 
additional risks of material misstatement. We have read the disclosures in relation to climate change made in the other 
information within the annual report and ascertained whether the disclosures are materially consistent with the financial 
statements and our knowledge obtained during our audit.

8.   OTHER INFORMATION

The other information comprises the information included in the annual report, other than the financial statements and our 
auditor’s report thereon. The directors are responsible for the other information contained within the annual report.

Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly 
stated in our report, we do not express any form of assurance conclusion thereon.

Our responsibility is to read the other information and, in doing so, consider whether the other information is materially 
inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to 
be materially misstated.

If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this 
gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we 
conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

9.   RESPONSBILITIES OF DIRECTORS

As explained more fully in the directors’ responsibilities statement, the directors are responsible for the preparation of the 
financial statements and for being satisfied that they give a true and fair view, and for such internal control as the directors 
determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether 
due to fraud or error.

In preparing the financial statements, the directors are responsible for assessing the group’s and the parent company’s 
ability to continue as a going concern, disclosing as applicable, matters related to going concern and using the going 
concern basis of accounting unless the directors either intend to liquidate the group or the parent company or to cease 
operations, or have no realistic alternative but to do so.

10.    AUDITOR’S RESPONSBILITIES FOR THE AUDIT OF THE FINANCIAL STATEMENTS

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from 
material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable 
assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will 
always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered 
material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users 
taken on the basis of these financial statements.

A further description of our responsibilities for the audit of the financial statements is located on the FRC’s website at: 
www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

62

iomart Group plc Annual Report and Financial Statements 2023Independent Auditor’s Report to the Members of iomart Group plc

11.   EXTENT TO WHICH THE AUDIT WAS CONSIDERED CAPABLE OF DETECTING IRREGULARITIES, INCLUDING FRAUD 

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with 
our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent 
to which our procedures are capable of detecting irregularities, including fraud is detailed below.

11.1. Identifying and assessing potential risks related to irregularities

In identifying and assessing risks of material misstatement in respect of irregularities, including fraud and non-compliance 
with laws and regulations, we considered the following:

•  the nature of the industry and sector, control environment and business performance including the design of the group’s 

remuneration policies, key drivers for directors’ remuneration, bonus levels and performance targets;

•  results of our enquiries of management, the directors and the audit committee about their own identification and 

assessment of the risks of irregularities, including those that are specific to the group’s sector; 

•  any matters we identified having obtained and reviewed the group’s documentation of their policies and procedures 

relating to:

o 

identifying, evaluating and complying with laws and regulations and whether they were aware of any instances of  
non-compliance; 

o  detecting and responding to the risks of fraud and whether they have knowledge of any actual, suspected or  

alleged fraud; 

o 

the internal controls established to mitigate risks of fraud or non-compliance with laws and regulations; and 

•  the matters discussed among the audit engagement team and relevant internal specialists, including valuations and IT 
specialists regarding how and where fraud might occur in the financial statements and any potential indicators of fraud.

As a result of these procedures, we considered the opportunities and incentives that may exist within the organisation 
for fraud and identified the greatest potential for fraud in the completeness and valuation of deferred income. In common 
with all audits under ISAs (UK), we are also required to perform specific procedures to respond to the risk of management 
override.

We also obtained an understanding of the legal and regulatory framework that the group operates in, focusing on 
provisions of those laws and regulations that had a direct effect on the determination of material amounts and disclosures 
in the financial statements. The key laws and regulations we considered in this context included the UK Companies Act 
and tax legislation.

In addition, we considered provisions of other laws and regulations that do not have a direct effect on the financial 
statements but compliance with which may be fundamental to the group’s ability to operate or to avoid a material penalty. 
These included UK employment law, environmental regulations and labour laws.

63

iomart Group plc Annual Report and Financial Statements 2023 
 
 
Independent Auditor’s Report to the Members of iomart Group plc

Independent Auditor’s Report to the Members of iomart Group plc

11.    EXTENT TO WHICH THE AUDIT WAS CONSIDERED CAPABLE OF DETECTING IRREGULARITIES, INCLUDING 
(CONTINUED)

11.2. Audit response to risks identified

As a result of performing the above, we identified the completeness and valuation of deferred income as a key audit matter 
related to the potential risk of fraud. The key audit matters section of our report explains the matter in more detail and also 
describes the specific procedures we performed in response to that key audit matter. 

In addition to the above, our procedures to respond to risks identified included the following:

•  reviewing the financial statement disclosures and testing to supporting documentation to assess compliance with 

provisions of relevant laws and regulations described as having a direct effect on the financial statements;

•  enquiring of management, the audit committee and internal and external legal counsel concerning actual and potential 

litigation and claims;

•  performing analytical procedures to identify any unusual or unexpected relationships that may indicate risks of material 

misstatement due to fraud;

•  reading minutes of meetings of those charged with governance; and

•  in addressing the risk of fraud through management override of controls, testing the appropriateness of journal entries 
and other adjustments; assessing whether the judgements made in making accounting estimates are indicative of a 
potential bias; and evaluating the business rationale of any significant transactions that are unusual or outside the 
normal course of business.

We also communicated relevant identified laws and regulations and potential fraud risks to all engagement team members 
including internal specialists and remained alert to any indications of fraud or non-compliance with laws and regulations 
throughout the audit.

Report on other legal and regulatory requirements

12. OPINIONS ON OTHER MATTERS PRESCRIBED BY THE COMPANIES ACT 2006

In our opinion, based on the work undertaken in the course of the audit:

•  the information given in the strategic report and the directors’ report for the financial year for which the financial 

statements are prepared is consistent with the financial statements; and

•  the strategic report and the directors’ report have been prepared in accordance with applicable legal requirements.

In the light of the knowledge and understanding of the group and the parent company and their environment obtained in 
the course of the audit, we have not identified any material misstatements in the strategic report or the directors’ report.

13. MATTERS ON WHICH WE ARE REQUIRED TO REPORT BY EXCEPTION

13.1. Adequacy of explanations received and accounting records

Under the Companies Act 2006 we are required to report to you if, in our opinion:

•  we have not received all the information and explanations we require for our audit; or

•  adequate accounting records have not been kept by the parent company, or returns adequate for our audit have not 

been received from branches not visited by us; or

•  the parent company financial statements are not in agreement with the accounting records and returns.

We have nothing to report in respect of these matters.

13.2. Directors’ remuneration

Under the Companies Act 2006 we are also required to report if in our opinion certain disclosures of directors’ remuneration 
have not been made.

We have nothing to report in respect of these matters.

64

iomart Group plc Annual Report and Financial Statements 2023Independent Auditor’s Report to the Members of iomart Group plc

14. USE OF OUR REPORT

This report is made solely to the company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies 
Act 2006. Our audit work has been undertaken so that we might state to the company’s members those matters we are 
required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not 
accept or assume responsibility to anyone other than the company and the company’s members as a body, for our audit 
work, for this report, or for the opinions we have formed.

David Sweeney, CA (Senior statutory auditor)

For and on behalf of Deloitte LLP

Statutory Auditor

Glasgow, United Kingdom

13 June 2023

65

iomart Group plc Annual Report and Financial Statements 2023Independent Auditor’s Report to the Members of iomart Group plc

Consolidated Statement of Comprehensive Income
Year ended 31 March 2023

Revenue

Cost of sales

Gross profit

Administrative expenses

Operating profit

Analysed as:

Earnings before interest, tax, depreciation, amortisation, 
acquisition costs, share-based payments and exceptional 
non-recurring costs

Share-based payments

Acquisition costs

Cost of sales- exceptional non-recurring costs

Depreciation

Amortisation – acquired intangible assets

Amortisation – other intangible assets

Finance costs

Profit before taxation

Taxation

Note

3

2023
 £’000

115,638

2022
 £’000

103,018

(52,080)

(41,712)

63,558

61,306

(52,141)

(47,076)

      4

11,417

14,230

36,161

38,009

(696)

(922)

(820)

(15,861)

(3,880)

(2,565)

(480)

(315)

-

(16,296)

(4,044)

(2,644)

(2,915)

(2,062)

8,502

12,168

(1,507)

(2,772)

26

6

4

4

4

4

7

9

Profit for the year attributable to equity holders of the parent

6,995

9,396

Other comprehensive income

Amounts which may be reclassified to profit or loss

Currency translation differences

Other comprehensive income for the year

60

60

30

30

Total comprehensive income for the year attributable to equity holders of the parent

7,055

9,426

Basic and diluted earnings per share

Basic earnings per share

Diluted earnings per share

12

12

6.4p

6.2p

8.6p

8.4p

All of the activities of the Group are classed as continuing.  The following notes form part of the financial statements.

66

iomart Group plc Annual Report and Financial Statements 2023 
 
 
 
Consolidated Statement of Financial Position
As at 31 March 2023

Note

2023

£’000

2022

£’000

ASSETS
Non-current assets
Intangible assets – goodwill
Intangible assets – other
Trade and other receivables
Property, plant and equipment

Current assets
Cash and cash equivalents
Trade and other receivables
Current tax asset

Total assets

LIABILITIES
Non-current liabilities
Trade and other payables
Non-current borrowings
Provisions 
Deferred tax

Current liabilities
Contingent consideration due on acquisitions
Trade and other payables
Current borrowings

Total liabilities

Net assets

EQUITY
Share capital
Own shares
Capital redemption reserve
Share premium
Merger reserve
Foreign currency translation reserve
Retained earnings

13
13
14
16

18
17

19
21
22
10

20
19
21

24
25

99,950
12,981
177
64,959
178,067

13,818
25,804
987
40,609

86,479
12,852
531
70,893
170,755

15,332
20,592
1,658
37,582

218,676

208,337

(2,666)
(50,203)
(2,755)
(3,221)
(58,845)

(4,000)
(31,898)
(3,377)
(39,275)

(2,643)
(53,063)
(2,438)
(1,510)
(59,654)

-
(26,232)
(3,560)
(29,792)

(98,120)

(89,446)

120,556

118,891

1,106
(70)
1,200
22,495
4,983
46
90,796

1,101
(70)
1,200
22,495
4,983
(14)
89,196

 Total equity

120,556

118,891

These financial statements were approved by the Board of Directors and authorised for issue on 13 June 2023.
Signed on behalf of the Board of Directors

Reece Donovan
Director and Chief Executive Officer
iomart Group plc – Company Number: SC204560
The following notes form part of the financial statements.

67

iomart Group plc Annual Report and Financial Statements 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statement of Financial Position

As at 31 March 2023

Consolidated Statement of Cash Flows
Year ended 31 March 2023

Profit before taxation 

Finance costs – net

Depreciation

Amortisation

Share-based payments

Gain on disposal of property

Movement in trade receivables

Movement in trade payables

Cash flow from operations

Taxation received/(paid)

Net cash flow from operating activities

Cash flow from investing activities

Purchase of property, plant and equipment

Proceeds received from disposal of property, plant and equipment

Development costs

Purchase of intangible assets

Payment for current period acquisitions net of cash acquired

Net cash used in investing activities

Cash flow from financing activities

Issue of shares

Drawdown of bank loans

Payments under lease liabilities

Repayment of bank loans

Repayment of debt acquired on acquisition

Finance costs paid

Refinancing costs paid 

Dividends paid

Net cash used in financing activities

Net decrease in cash and cash equivalents

Note

7

16

13

26

16

13

13

24

21

23

21

8

2023

£’000

8,502

2,915

16,492

6,445

696

-

(3,256)

2,045

33,839

48

33,887

2022

£’000

12,168

2,062

16,296

6,688

480

(338)

3,257

(2,702)

37,911

(2,455)

35,456

(8,918)

(9,492)

-

700

(1,887)

(1,352)

(44)

(10,307)

(91)

-

(21,156)

(10,235)

5

10,400

(4,902)

4

  -

(4,410)

(10,000)

(18,840)

(1,508)

(1,900)

(249)

(6,091)

-

(1,100)

(990)

(7,591)

(14,245)

  (32,927)

(1,514)

(7,706)

Cash and cash equivalents at the beginning of the year

15,332

23,038

Cash and cash equivalents at the end of the year

18

13,818

15,332

The following notes form part of the financial statements.

68

iomart Group plc Annual Report and Financial Statements 2023Consolidated Statement of Changes In Equity
Year ended 31 March 2023

Share 
capital

Own 
shares 
EBT

Foreign 
currency 
translation 
reserve

Capital 
redemption 
reserve

Share 
premium 
account

Merger 
reserve

Retained 
earnings

Note

£’000

£’000

£’000

£’000

£’000

£’000

£’000

Total

£’000

Balance at 1 April 2021 

1,097 

(70)

(44)

1,200 

22,495

4,983

86,911

116,572

Profit for the year 

Currency translation 
differences

Total comprehensive 
income

Dividends – final (paid)

Dividends – interim (paid)

Share-based payments 

Issue of share capital

Total transactions with 
owners

8

8

26

24

-

-

-

-

-

-

4

4

-

-

-

-

-

-

-

-

-

30

30

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

9,396

9,396

-

30

9,396

9,426

(4,931)

(4,931)

(2,660)

(2,660)

480

-

480

4

(7,111)

(7,107)

Balance at 31 March 2022 

1,101 

(70)

(14)

1,200 

22,495

4,983

89,196

118,891

Profit for the year

Currency translation 
differences

Total comprehensive 
income

Dividends – final (paid)

Dividends – interim (paid)

Share-based payments 

Issue of share capital

Total transactions with 
owners

8

8

26

24

-

-

-

-

-

-

5

5

-

-

-

-

-

-

-

-

-

60

60

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

6,995

6,995

-

60

6,995

7,055

(3,957)

(3,957)

(2,134)

(2,134)

696

-

696

5

(5,395)

(5,390)

Balance at 31 March 2023

1,106

(70)

46

1,200

22,495

4,983

90,796

120,556

The nature of equity in the statement of changes in equity is disclosed in the accounting policies (note 2).

The following notes form part of the financial statements.

69

iomart Group plc Annual Report and Financial Statements 2023Consolidated Statement of Changes In Equity

Year ended 31 March 2023

Notes to the Financial Statements
Year ended 31 March 2023

1. GENERAL INFORMATION

iomart Group plc is a public listed company listed on the Alternative Investment Market (“AIM”), incorporated and domiciled 
in the United Kingdom and registered in Scotland under the Companies Act 2006. The address of the registered office is 
Lister Pavilion, Kelvin Campus, West of Scotland Science Park, Glasgow, G20 0SP. The nature of the Group’s operations and 
its principal activities are set out in the Strategic Report and Directors’ Report.

The financial statements are presented in UK Pounds Sterling because that is the currency of the primary economic 
environment in which the Group operates.

2.ACCOUNTING POLICIES

Basis of preparation

The consolidated financial statements have been prepared in accordance with applicable law and UK-adopted international 
accounting standards.

The financial statements have been prepared on the historical cost basis as explained in the accounting policies below.  

The measurement bases and principal accounting policies of the Group are set out below. These policies have been 
consistently applied to all years presented unless otherwise stated.

Audit exemption of subsidiaries

For the year ended 31 March 2023, the following subsidiaries of the Group were entitled to exemption from audit under 
s479A of the Companies Act 2006.

    Subsidiary 

Add3 Limited

Bytemark Holdings Limited

Bytemark Limited

Concepta Capital Limited

Datanics Limited

iomart Cloud Services Limited

London Data Exchange Limited

LDeX Connect Limited

LDeX Group Limited

Memset Limited

Oriium Consulting Limited

P2 Technologies Limited

Pav IT Services Limited 

SimpleServers Limited

Sonassi Limited

Switch Media Limited

SystemsUp Limited

United Communications Limited

Registered number

05541061

08150076

04484629

09727873

09925398

SC187413

07772407

06389332

08777552

04504980

06146501

06254265

02314882

06813119

07715859

04510647

05212115

03651923

70

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements
Year ended 31 March 2023

2. ACCOUNTING POLICIES (CONTINUED)

New and revised IFRSs in issue but not yet effective and have not been adopted by the Group

At the date of authorisation of these financial statements, the following standards, interpretations and amendments have 
been issued but are not yet effective and have no material impact on the Group’s financial statements:  

•  IFRS 17 (including the June 2020 and December 2021 Amendments to IFRS 17) - Insurance contracts

•  Amendment to IAS 1 – Classification of liabilities as Current or Non-Current 

•  Amendments to IAS 1 and IFRS Practice Statement 2 - Disclosure of Account Policies Amendment to IAS 1 - Non-current 

Liabilities with Covenants 

•  Amendments to IAS 7 and IFRS 7 - Supplier Finance Arrangements

•  Amendments to IAS 8 - Definition of Accounting Estimates 

•  Amendments to IAS 12 - International Tax Reform Pillar Two Model Rules

•  Amendments to IAS 12 - Deferred Tax related to Assets and Liabilities arising from a Single Transaction 

•  IFRS 16 - Lease Liability in a Sale and Leaseback transaction

None of these have been adopted early and the Directors do not expect that the adoption of the Standards listed above 
will have a material impact on the financial statements of the Group in future periods.

Adoption of new and revised Standards - amendments to IFRS that are mandatorily effective for the current year

There are no new accounting policies applied in the year ended 31 March 2023 which have had a material effect on these 
accounts.  In addition, the Directors do not consider that the adoption of new and revised standards and interpretations 
issued by the IASB in 2022 has had any material impact on the financial statements of the Group.

Summary of Accounting Policies

Basis of consolidation 

The Group financial statements consolidate those of the Company and all of its subsidiary undertakings drawn up to 
31 March 2023.  Under IFRS 10, control exists when an investor is exposed, or has rights, to variable returns from its 
involvement with the investee and has the ability to affect those returns through its power over the investee. As each of 
the divisions within the Group are 100% wholly owned subsidiaries, the Group has full control over each of its investees.

Unrealised gains on transactions between the Group and its subsidiaries are eliminated.  Unrealised losses are eliminated 
on consolidation and the underlying value of the asset transferred is tested for impairment.  Amounts reported in the 
financial statements of subsidiaries have been adjusted where necessary to ensure consistency with the accounting 
policies adopted by the Group.

Business Combinations

Acquisitions  of  subsidiaries  are  accounted  for  using  the  acquisition  method.  The  acquisition  method  involves  the 
recognition at fair value of all identifiable assets and liabilities, including contingent liabilities of the subsidiary, at the 
acquisition date, regardless of whether or not they were recorded in the financial statements of the subsidiary prior to 
acquisition.  On initial recognition, the assets and liabilities of the subsidiary are included in the statement of financial 
position at their fair values, which are also used as the bases for subsequent measurement in accordance with the Group 
accounting policies.

71

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements

Year ended 31 March 2023

Notes to the Financial Statements
Year ended 31 March 2023

2. ACCOUNTING POLICIES (continued)

Business Combinations (continued)

Where the Group’s assessment of the net fair value of a subsidiary’s identifiable assets acquired and liabilities assumed 
is less than the fair value of the consideration including contingent consideration of the business combination then the 
excess is treated as goodwill. Where the Group’s assessment of the net fair value of a subsidiary’s net assets and liabilities 
exceeds the fair value of the consideration including contingent consideration of the business combination then the excess 
is recognised through profit or loss immediately.

Where an acquisition involves a potential payment of contingent consideration the estimate of any such payment is based 
on its fair value. To estimate the fair value an assessment is made as to the amount of contingent consideration which is 
likely to be paid having regard to the criteria on which any sum due will be calculated and is probability based to reflect 
the likelihood of different amounts being paid. Where a change is made to the fair value of contingent consideration within 
the initial measurement period as a result of additional information obtained on facts and circumstances that existed at the 
acquisition date then this is accounted for as a change in goodwill. Where changes are made to the fair value of contingent 
consideration as a result of events that occurred after the acquisition date then the adjustment is accounted for as a 
charge or credit to profit or loss.

When  the  consideration  transferred  by  the  Group  in  a  business  combination  includes  a  contingent  consideration 
arrangement, the contingent consideration is measured at its acquisition-date fair value and included as part of the 
consideration transferred in a business combination. Changes in fair value of the contingent consideration that qualify 
as measurement period adjustments are adjusted retrospectively, with corresponding adjustments against goodwill. 
Measurement period adjustments are adjustments that arise from additional information obtained during the 'measurement 
period' (which cannot exceed one year from the acquisition date) about facts and circumstances that existed at the 
acquisition date.

Revenue 

Revenue comprises the fair value of the consideration received or receivable for the sale of services and goods (software 
and hardware) in the ordinary course of the Group’s activities. Revenue is shown net of value-added tax, returns, rebates 
and discounts and after eliminating sales within the Group.

The Group recognises revenue when the amount of revenue can be reliably measured, it is probable that future economic 
benefits will flow from the transaction and specific criteria have been met for each of the Group’s activities as described 
below. The amount of revenue is not considered to be reliably measurable until all contingencies relating to the sale have 
been resolved. The Group bases its estimates on prior experience, taking into consideration the type of customer and the 
type of transaction.

The Group will typically enter multi-element contracts where more than one service is provided such as a private cloud 
platform combined with an online backup portal, and in such instances the delivery of these multi-element contracts are 
treated as a single performance obligation. Revenue is then subsequently recognised over the period of service delivery 
when the criteria for recognition has been met. Revenue recognised at a point in time predominantly consists of both 
software and hardware sales in which revenue is recognised at the point in which the customer receives the goods (note 
3). Revenue recognition policies in our operating segments are as follows:

Cloud Services

This operating segment provides managed cloud computing infrastructure and services including consultancy. Revenue 
from the sale of cloud computing infrastructure and managed services is recognised on an over time basis over the life 
of the agreement and only after the service has been established. Set-up fees charged on contracts are spread over the 
life of the contract. Consultancy services are generally provided on a “time and materials” basis and therefore revenue is 
recognised as these services are rendered. Revenue from the supply of hardware or software, and the provision of services 
in respect of installation or training, is recognised when delivery and installation of the equipment is completed on a point 
in time basis. Any unearned portion of revenue is included in payables as deferred revenue.

72

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements
Year ended 31 March 2023

2. ACCOUNTING POLICIES (continued)

Revenue (continued)

Easyspace

This operating segment provides domain name registration and hosting services. Revenue from the provision of domain 
names is split between the registration of the domain and the ongoing services associated with each domain registration. 
The registration of the domain is recognised on a point in time basis, whilst the ongoing service associated with each 
domain registration is spread over the length of the registration. Revenue from the provision of hosting services is 
recognised evenly over the period of the service on an over time basis and only after the service has been established. Any 
unearned portion of revenue is included in payables as deferred revenue.

Exceptional costs

The Group defines exceptional items as costs incurred by the Group which relate to material non-recurring costs.  These 
are disclosed separately where it is considered it provides additional useful information to the users of the financial 
statements.

Interest

Interest is recognised on an accruals basis using the effective interest method.

Intangible assets

Goodwill

Goodwill represents the excess of the consideration of an acquisition over the fair value of the Group’s share of the net 
identifiable assets of the acquired subsidiary at the date of acquisition.  Goodwill on acquisitions of subsidiaries is included 
in intangible assets. Goodwill is tested annually for impairment and carried at cost less accumulated impairment charges. 
Goodwill is allocated to cash-generating units for the purpose of impairment testing. The allocation is made to those cash-
generating units or groups of cash-generating units that are expected to benefit from the business combination in which 
the goodwill arose.  Impairments to goodwill are charged to profit or loss in the period in which they arise.

Intangible assets - customer relationships

Customer relationships are recognised only on acquisition. The fair value is derived based on discounted cash flows from 
estimated recurring revenue streams. The carrying value is stated at fair value at acquisition less accumulated amortisation 
and impairment losses. The useful economic life is assessed for each acquisition separately. Amortisation is charged 
straight line over the useful life of the relationships in proportion to the estimated future cash flows, a period which is 
generally between five and eight years.

Intangible assets - research and development

Expenditure on research (or the research phase of an internal project) is recognised as an expense in the period in which it 
is incurred. Development costs incurred are capitalised when all the following conditions are satisfied:

•  completion of the intangible asset is technically feasible so that it will be available for use or sale;

•  the Group intends to complete the intangible asset and use or sell it;

•  the Group has the ability to use or sell the intangible asset;

•  the intangible asset will generate probable future economic benefits;

•  there are adequate technical, financial and other resources to complete the development and to use or sell the 

intangible asset, and

•  the expenditure attributable to the intangible asset during its development can be measured reliably.

Development costs not meeting the criteria for capitalisation are expensed as incurred. The costs which do meet the 
criteria range from new product development to the enhancement of existing services such as mail platforms. The scope of 
the development team’s work continues to evolve as the Group continues to deliver business critical solutions to a growing 
customer base. Development costs capitalised are amortised on a straight-line basis over the estimated useful life of the 
asset. The estimated useful life is deemed to be three years for all developments capitalised. Amortisation charges are 
recognised through profit or loss in the period in which they are incurred.

73

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements

Year ended 31 March 2023

Notes to the Financial Statements
Year ended 31 March 2023

2. ACCOUNTING POLICIES (continued)

Intangible assets (continued)

Intangible assets - software

Software is recognised at cost on purchase or fair value on acquisition and amortised on a straight-line basis over its useful 
economic life, which does not generally exceed five years for purchased software or eight years in the case of acquired 
software.

Acquisition costs 

In accordance with IFRS 3 Business Combinations costs incurred on professional fees and attributable internal acquisition 
costs are not included in the overall cost of the investment in the acquired business. Consequently, these acquisition costs 
are included as administrative expenses in the consolidated statement of comprehensive income. In addition, the costs 
associated with integrating the acquired businesses into the Group are also included in this category. The combination of 
both these types of expenses is also shown in the consolidated statement of comprehensive income as acquisition costs.

Alternative performance measures

In addition to measuring financial performance of the Group based on statutory profit measures, the Group also measures 
performance based on adjusted EBITDA, adjusted profit before tax and adjusted diluted earnings per share.

Adjusted EBITDA 

Adjusted EBITDA is defined as earnings before interest, tax, depreciation and amortisation (EBITDA) before share-based 
payment charges, acquisition costs, any gains or losses on revaluation of contingent consideration and material non-
recurring items.  Adjusted EBITDA is a common measure used by investors and analysts to evaluate the operating financial 
performance of companies, particularly in the sector that the Group operates.

The Group considers adjusted EBITDA to be a useful measure of operating performance because it approximates the 
underlying operating cash flow by eliminating the charges mentioned above. It is not a direct measure of liquidity, which 
is shown in the consolidated statement of cash flows, and needs to be considered in the context of the Group’s financial 
commitments.

Adjusted profit before tax

Adjusted profit before tax is defined as profit before tax adjusted for the following:

•  amortisation charges on acquired intangible assets;

•  share-based payment charges;

•  where bank facilities are restructured during the year any accelerated write off of arrangement fees; 

•  M&A activity including:

o  professional fees;

o  any non-recurring integration costs;

o  any gain or loss on the revaluation of contingent consideration;

o  any interest charge on contingent consideration; and

•  Any material non-recurring costs where their removal is necessary for the proper understanding of the underlying profit 

for the period.

The Group considers adjusted profit before tax to be a useful measure of performance because it eliminates the impact of 
certain non-recurring items including those associated with acquisitions and other charges commonly excluded from profit 
before tax by investors and analysts for valuation purposes.

Adjusted diluted earnings per share

Adjusted diluted earnings per share is calculated by taking the adjusted profit before tax as described after deducting an 
appropriate taxation charge and dividing by the total weighted average number of ordinary shares in issue during the year 
and adjusting for the dilutive potential ordinary shares relating to share options. The Group considers adjusted diluted 
earnings per share to be a useful measure of performance for the same reasons as adjusted profit before tax. In addition, 
it is used as the basis for consideration to the level of dividend payments.

74

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements
Year ended 31 March 2023

2. ACCOUNTING POLICIES (CONTINUED)

Property, plant and equipment

Property, plant and equipment is stated at cost net of depreciation and any provision for impairment. Leasehold property 
is included in property, plant and equipment only where it is held under IFRS 16.  

Disposal of assets 

The gain or loss arising on the disposal of an asset is determined as the difference between the disposal proceeds 

and the carrying amount of the asset and is recognised in profit or loss.  

Depreciation

Depreciation is calculated to write down the cost of all property, plant and equipment to the expected residual value by 
equal annual instalments over their estimated useful economic lives.  All items of plant and equipment have immaterial 
residual values.  The straight line rates generally applicable are:

Freehold property

Between 2.00% and 3.33% per annum

Leasehold improvements

Between 6% and 10% per annum

Data centre equipment

Between 6% and 10% per annum

Computer equipment

Between 20% and 50% per annum

Office equipment

Motor vehicles

Leases

Between 10% and 25% per annum

25% per annum

When entering into a new contract, the Group assesses whether it is, or contains, a lease. A lease conveys a right to control 
the use of an identified asset for a period of time in exchange for consideration.

At the lease commencement date, the Group recognises a right-of-use asset and a corresponding lease liability on the 
balance sheet. The right-of-use asset is measured at cost, which is made up of the initial measurement of the lease liability 
measured at the present value of future lease payments, any initial direct costs incurred by the Group, an estimate of any 
costs to dismantle and remove the asset at the end of the lease, and any lease payments made in advance of the lease 
commencement date (net of any incentives received). The Group depreciates the right-of-use assets on a straight-line 
basis from the lease commencement date to the earlier of the end of the useful life of the right-of-use asset or the end 
of the lease term.   The Group assesses the right-of-use asset for impairment under IAS 36 ‘Impairment of Assets’ where 
such indicators exist. 

Lease liabilities are presented on two separate lines in the balance sheet for amounts due within one year and amounts due 
after more than one year.  The lease liability is initially measured at the present value of lease payments that are not paid at 
the commencement date, discounted at the Group’s incremental borrowing rate.  Subsequently, the liability will be reduced 
for payments made and increased for the interest applied and it is remeasured to reflect any reassessment or contract 
modifications. When the lease liability is remeasured, the corresponding adjustment is reflected in the right of use asset or 
in the consolidated income statement if the right of use asset is already reduced to zero.

The Group adopts recognition exemptions for short term leases of 12 months or less and leases of low value where 
associated costs are expensed to the consolidated income statement.

75

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements

Year ended 31 March 2023

Notes to the Financial Statements
Year ended 31 March 2023

2. ACCOUNTING POLICIES (continued)

Impairment testing of goodwill, other intangible assets and property, plant and equipment

For the purposes of assessing impairment, assets are grouped at the lowest levels for which there are separately 
identifiable cash flows (cash-generating units).  Goodwill is allocated to those cash-generating units that are expected 
to benefit from synergies of the related business combination and represent the lowest level within the Group at which 
management monitors goodwill.

Goodwill, other individual assets or cash-generating units that include goodwill, and those intangible assets not yet 
available for use are tested for impairment at least annually.  All other individual assets or cash-generating units are tested 
for impairment whenever events or changes in circumstances indicate that the carrying amount may not be recoverable.

An impairment loss is recognised for the amount by which the assets or cash-generating unit’s carrying amount exceeds its 
recoverable amount.  The recoverable amount is the higher of fair value, reflecting market conditions less costs to sell, and 
value in use based on an internal discounted cash flow evaluation. Management estimate expected future cash flows from 
each cash generating unit and determine a suitable interest rate to calculate the present value of the future cash flows. 
Discount factors are determined for each cash generating unit to reflect the underlying risks involved. The future cash flows 
used in the calculation are based on the Group’s latest approved budget.

Impairment losses recognised for cash-generating units, to which goodwill has been allocated, are credited initially to 
the carrying amount of goodwill.  Any remaining impairment loss is charged pro rata to the other assets in the cash 
generating unit.  With the exception of goodwill, all assets are subsequently reassessed for indications that an impairment 
loss previously recognised may no longer exist.

Trade and other receivable - lease deposits 

Rental and re-instatement deposits for leasehold premises are included in the consolidated statement of financial position 
as either non-current assets or current assets depending on the length of time to maturity. Where lease deposits are 
interest earning the amount of deposit is not discounted and where they are not interest earning they are discounted at 
an appropriate rate.

Reinstatement costs 

The Group has made alterations to properties which it occupies under lease arrangements. These lease arrangements 
contain provision for reinstatement of the property to its original condition at the Group’s cost at the end of the lease 
should the landlord require that to happen. In respect of property leases which contain such a reinstatement provision the 
estimated cost of the reinstatement is provided in the financial statements. The discounted value of the expected cost of 
reinstatement is recorded as a leasehold improvement within property, plant and equipment and is then depreciated over 
the remaining term of the lease. A matching provision is recognised at the same time which is increased over the period 
of the lease by way of an interest charge such that the estimated cost of the reinstatement has been fully provided at the 
end of the lease period.

Provisions

Provisions are recognised when the Group has a present legal or constructive obligation as a result of a past event, it is 
probable that an outflow of resources will be required to settle the obligation, and the amount can be reliably estimated. 
Provisions are measured at the present value of the expenditures expected to be required to settle the obligation using a 
pre-tax rate that reflects current market assessments of the time value of money and the risks specific to the obligation. 
The increase in the provision due to passage of time is recognised as interest expense.

76

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements
Year ended 31 March 2023

2. ACCOUNTING POLICIES (continued)

Taxation

The income tax expense represents the sum of the tax currently payable and deferred tax.

Current tax

Current tax is the tax currently payable based on taxable profit for the year and any adjustment to tax payable in respect 
of prior years. Taxable profit differs from net profit as reported in the statement of comprehensive income because it 
excludes items of income or expense that are taxable or deductible in other years and it further excludes items that are 
never taxable or deductible.  The group’s liability for current tax is calculated using tax rates that have been enacted or 
substantively enacted by the balance sheet date.

A provision is recognised for those matters for which the tax determination is uncertain but it is considered probable that 
there will be a future outflow of funds to a tax authority.  The provisions are measured at the best estimate of the amount 
expected to become payable.  

Deferred tax

Deferred tax is the tax expected to be payable or recoverable on differences between the carrying amount of assets 
and liabilities in the financial statements and the corresponding tax bases used in the computation of taxable profit and 
is accounted for using the balance sheet liability method.   Deferred tax liabilities are provided in full and are generally 
recognised for all taxable temporary differences, with no discounting.  Deferred tax assets are recognised to the extent that 
it is probable that the underlying deductible temporary differences will be able to be offset against future taxable income.  
The carrying amount of deferred tax assets is reviewed at each balance sheet date and reduced to the extent that is no 
longer probable that sufficient taxable profits will be available to allow all or part of the asset to be recovered.

Deferred tax is not provided on the initial recognition of goodwill, nor on the initial recognition of an asset or liability unless 
the related transaction is a business combination or affects tax or accounting profit. Deferred tax on temporary differences 
associated with shares in subsidiaries is not provided if reversal of these temporary differences can be controlled by the 
Group and it is probable that reversal will not occur in the foreseeable future. In addition, tax losses available to be carried 
forward as well as other income tax credits to the Group are assessed for recognition as deferred tax assets.  Where 
current or deferred tax arises from the initial accounting for a business combination, the tax effect is included in the 
accounting for the business combination.  

Current and deferred tax assets and liabilities are calculated at tax rates and laws that are expected to apply to their 
respective period of realisation, provided they are enacted or substantively enacted at the balance sheet date.  Deferred 
tax assets and liabilities arising in the same tax jurisdiction are offset and the Group intends to settles its current tax assets 
and liabilities on a net basis.

Changes in current and deferred tax assets or liabilities are recognised as a component of tax expense in the statement 
of comprehensive income, except where they relate to items that are recognised directly in other comprehensive 
income or equity (such as share-based remuneration) in which case the related deferred tax is also recognised in other 
comprehensive income or equity accordingly.  

77

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements

Year ended 31 March 2023

Notes to the Financial Statements
Year ended 31 March 2023

2. ACCOUNTING POLICIES (continued)

Financial instruments

Financial assets and financial liabilities are recognised in the Group’s statement of financial position when the Group 
becomes a party to the contractual provisions of the instrument.  The classification of financial assets is based on the 
Group’s business model for managing the financial asset and the contractual cash flow characteristics associated with 
the financial asset.  Assets that are held for collection of contractual cash flows, where those cash flows represent solely 
payments of principal and interest, are measured at amortised cost.  

Financial assets

Trade receivables

Trade receivables are amounts due from customers for goods sold and services provided in the ordinary course of 
business. Trade receivables are recognised initially at fair value and subsequently measured at amortised cost using the 
effective interest method, less provision for impairment. In recognising any provision for impairment, the Group applies 
the IFRS 9 approach to measuring expected credit losses which uses a lifetime expected loss allowance for all assets 
held at amortised cost. The Group recognises a loss allowance for all expected credit losses on initial recognition of trade 
receivables.

Cash and cash equivalents

Cash and cash equivalents comprise cash at bank and short-term deposits that are readily convertible into known amounts 
of cash with maturities of three months or less from inception and which are subject to an insignificant risk of changes in 
value.

Financial liabilities

Trade payables

Trade payables are stated at their nominal value, recognised initially at fair value and subsequently valued at amortised 
cost.

Borrowings

Borrowings are initially stated at fair value after deduction of any issue costs. The carrying amount is increased by 
the finance costs in respect of the accounting period and reduced by payments made in the period. Borrowings are 
subsequently stated at amortised cost, any difference between the periods (net of transaction costs) and the redemption 
value is recognised through profit or loss over the period of the borrowings using the effective interest method.  Where 
borrowings are repaid early and new loan facilities agreed the terms of each loan facility are compared. Where the terms of 
the new borrowings are significantly different from those of the previous borrowings, the previous borrowings are treated 
as extinguished rather than modified as prescribed under IFRS 9.

Foreign currency transactions

Transactions denominated in foreign currencies are recorded at the rate ruling at the date of the transaction. Monetary 
assets and liabilities denominated in foreign currencies at the period end are retranslated at the rates ruling at that date. 
Any gains or losses arising on assets and liabilities between the date of recording and the date of settlement are treated as 
gains or losses through profit or loss. Forward foreign exchange contracts used to hedge the Group’s exposure to foreign 
currency transactions are fair valued at the balance date and the gain or loss is recognised through profit or loss for the 
period.

The results and financial position of all Group entities that have a functional currency different from the presentation 
currency are translated into the presentation currency as follows:

•  assets and liabilities for each statement of financial position presented are translated at the closing rate at the date of 

the statement of financial position;

•  income and expenses for each income statement are translated at average exchange rates; and

•  all resulting exchange differences are recognised as a separate component of equity in the foreign currency translation 

reserve.

78

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements
Year ended 31 March 2023

2. ACCOUNTING POLICIES (CONTINUED)

Dividends

Dividend distributions payable to equity shareholders are included in the financial statements within ‘other short term 
financial liabilities’ when a final dividend is approved in a general meeting.  Interim dividend distributions

to equity shareholders approved by the Board are not included in the financial statements until paid.

Equity

Equity comprises the following:

•  “share capital” represents the nominal value of equity shares;

•   “own shares EBT” represents the amount of the Company’s own equity shares, plus attributable transaction costs, that 

is held by the Company within the iomart Group plc Employee Benefit Trust; 

•  “share premium” represents the excess over nominal value of the fair value of consideration received for equity shares, 

net of expenses of the share issue;

•  “merger reserve” represents the excess over nominal value of the fair value of consideration received for equity shares, 
net of expenses of the share issue, when ordinary share capital is included in the consideration for business acquisitions;

•  “capital redemption reserve” represents set aside reserves in relation to previous redemption of own shares;

•  “foreign currency translation reserve” represents all exchange differences on the translation of the results and financial 

position of Group entities that have a functional currency different from the presentation currency; and

•  “retained earnings” represents retained profits and share-based payment reserve.

Employee benefits - pensions

The Group contributes to an auto-enrolment pension scheme and also to a number of personal pension schemes on 
behalf of Executive Directors and some senior employees.  The pension costs charged against operating profit are the 
contributions payable to the schemes in respect of the accounting period.

Share-based payments 

The Group operates equity-settled share-based remuneration plans for its employees. All goods and services received in 
exchange for the grant of any share-based payment are measured at their fair values.  Where employees are rewarded 
using share-based payments, the fair values of employees’ services are determined indirectly by reference to the fair value 
of the instrument granted to the employee. This fair value is appraised at the grant date and excludes the impact of non-
market vesting conditions (for example, profitability and sales growth targets).

All share-based remuneration plans are ultimately recognised as an expense through profit or loss with a corresponding 
credit to ‘retained earnings’.  

If vesting periods or other non-market vesting conditions apply, the expense is allocated over the vesting period, based 
on the best available estimate of the number of share options expected to vest.   Estimates are subsequently revised if 
there is any indication that the number of share-based incentives expected to vest differs from previous estimates, with 
the exception of any estimates based on a market condition which are not revised. The three main vesting conditions 
that apply to share options relate to the achievement of annual objectives, continuous employment and achievement of 
Group results. Any cumulative adjustment prior to vesting is recognised in the current period.  No adjustment is made to 
any expense recognised in prior periods if share-based incentives ultimately exercised are different to that estimated on 
vesting.

Upon exercise of share-based incentives the proceeds received net of attributable transaction costs are credited to share 
capital, and where appropriate share premium.

79

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements

Year ended 31 March 2023

Notes to the Financial Statements
Year ended 31 March 2023

2. ACCOUNTING POLICIES (CONTINUED)

Segmental reporting

The Group provides segmental reporting on a basis consistent with the provision of internal financial information used for 
decision making purposes by the Chief Operating Decision-Maker. Internal reports are produced on a basis consistent with 
the accounting policies adopted in the Group’s financial statements.

The Group calculates geographical information on the basis of the location of the customer.

Going concern  

The Group’s business activities, together with the factors likely to affect its future development, performance and position 
are set out in the Strategic Report on pages 6 to 29.  The financial position of the Group, its cash flows, liquidity position 
and borrowing facilities are described in the Chief Financial Officer’s Report on pages 14 to 19.  

Note 29 to the financial statements includes the Group’s objectives, policies and processes for managing its capital; its 
financial risk management objectives; details of its financial instruments and hedging activities; and its exposures to credit 
risk and liquidity risk.  

The Group has a single £100m Revolving Credit Facility ("RCF") provided by four banks consisting of HSBC, Royal Bank of 
Scotland, Bank of Ireland and Clydesdale Bank. The facility has maturity date of 30 June 2026 and benefits from a £50m 
Accordion Facility. The RCF has a borrowing cost at the Group’s current leverage levels of 180 basis points over SONIA, 
compared to 150 basis points over LIBOR on the prior facility. The RCF and the Accordion Facility (if exercised) provide the 
Group with additional liquidity which will be used for general business purposes and to fund investments, in accordance 
with the Group's five-year strategic plan. The Directors are of the opinion that the Group can operate within the current 
facility and comply with its financial bank covenants which consists of an interest cover and leverage cover ratio.  

At the end of the financial year, the Group had net debt of £39.8m (2022: £41.3m) a level which the Board is comfortable 
with given the strong cash generation of the Group. The Group has considerable financial resources together with 
long‐term contracts with a number of customers and suppliers across different geographic areas and industries. As a 
consequence, the Directors believe that the Group is well placed to manage its business risks. 

The Directors have considered the Group budgets and the cash flow forecasts for the next three financial years, and 
associated risks and the availability of bank and leasing facilities.  We have run appropriate scenario and stress tests 
applying reasonable downside sensitivities in respect of profitability and associated cash flow generation and are confident 
we have the resources to meet our liabilities as they fall due.     

After making enquiries, the Directors have a reasonable expectation that the Group will be able to meet its financial 
obligations and has adequate resources to continue in operational existence for the foreseeable future (being a period 
extending at least twelve months from the date of approval of these financial statements).  For this reason they continue 
to adopt the going concern basis in preparing the financial statements.

80

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements
Year ended 31 March 2023

2. ACCOUNTING POLICIES (CONTINUED)

Critical accounting judgements and key sources of estimation uncertainty

The Group do not consider that there are any critical accounting judgements or key sources of estimation uncertainty in the 
preparation of the financial statements for the year ended 31 March 2023 that have a significant risk of causing a material 
adjustment to the carrying amounts of assets and liabilities within the next financial year.

3. SEGMENTAL ANALYSIS 

The Chief Operating Decision-Maker has been identified as the Chief Executive Officer (“CEO”) of the Company. The Group 
has two operating segments and the CEO reviews the Group’s internal reporting which recognises these two segments 
in order to assess performance and to allocate resources. The Group has determined its reportable segments are also its 
operating segments based on these reports.

The Group currently has two operating and reportable segments being Easyspace and Cloud Services. 

•  Easyspace – this segment provides a range of shared hosting and domain registration services to micro and SME 

companies. 

•  Cloud Services – this segment provides managed cloud computing facilities and services, through a network of owned 
data centres, to the larger SME and corporate markets. The segment uses several routes to market including iomart 
Cloud, Infrastructure as a Service (IaaS), Rapidswitch, Cristie Data, Sonassi, LDeX, Bytemark, Memset, ORIIUM, Pavilion 
IT and P2.

Information regarding the operation of the reportable segments is included below. The CEO assesses the performance of 
the operating segments based on revenue and a measure of earnings before interest, tax, depreciation and amortisation 
(EBITDA) before any allocation of Group overheads, charges for share-based payments, costs associated with acquisitions, 
any gain or loss on revaluation of contingent consideration and material non-recurring items. This segment EBITDA is used 
to measure performance as the CEO believes that such information is the most relevant in evaluating the results of the 
segment. 

The Group’s EBITDA for the year has been calculated after deducting Group overheads from the EBITDA of the two 
segments as reported internally. Group overheads include the cost of the Board, all the costs of running the premises in 
Glasgow, the Group marketing, human resource, finance and design functions and legal and professional fees.

The segment information is prepared using accounting policies consistent with those of the Group as a whole.  

The assets and liabilities of the Group are not reviewed by the Chief Operating Decision-Maker on a segment basis. 
Therefore none of the Group’s assets and liabilities are segmental assets and liabilities and are all unallocated for segmental 
disclosure purposes. For that reason the Group has not disclosed details of segmental assets and liabilities.

All segments are continuing operations. No customer accounts for 10% or more of external revenues. Inter-segment 
transactions are accounted for using an arms-length commercial basis.

81

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements

Year ended 31 March 2023

Notes to the Financial Statements
Year ended 31 March 2023

3. SEGMENTAL ANALYSIS (CONTINUED)

Operating Segments

Revenue by Operating Segment

Easyspace

Cloud Services

Cloud Services revenue can be further disaggregated as follows:

Cloud managed services

Self-managed infrastructure

Non-recurring revenue

2023

£’000

11,720

103,918

115,638

2023

£’000

64,115

30,444

9,359

103,918

The nature of these three offerings are explained within the Chief Executive Officer report on page 11.

Recurring and Non-recurring Revenue

The amount of recurring and non-recurring revenue recognised during the year can be summarised as follows:

Recurring - over time

Non-recurring - point in time

Geographical Information

2023

£’000

106,279

9,359

115,638

2022

£’000

11,782

91,236

103,018

2022

£’000

55,745

28,363

7,128

91,236

2022

£’000

95,890

7,128

103,018

In presenting the consolidated information on a geographical basis, revenue is based on the geographical location of 
customers. There is no single country where revenues are individually material other than the United Kingdom. The United 
Kingdom is the place of domicile of the parent company, iomart Group plc. 

Analysis of Revenue by Destination

United Kingdom

Rest of the World

Revenue from operations

2023

£’000

99,961

15,677

2022

£’000

88,692

14,326

115,638

103,018

82

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements
Year ended 31 March 2023

3. SEGMENTAL ANALYSIS (CONTINUED)

Profit by Operating Segment

2023

Depreciation,  
amortisation, 
acquisition 
costs, 
share-based 
payments and 
exceptional 
non-recurring 
costs 

£’000

(690)

(22,436)

-

(922)

(696)

Adjusted 
EBITDA 

£’000

5,638

35,331

(4,808)

-

-

36,161

(24,744)

Easyspace

Cloud Services

Group overheads

Acquisition costs

Share-based payments

Group interest and tax

Profit for the year

2022

Depreciation,  
amortisation, 
acquisition 
costs, 
share-based 
payments and 
exceptional 
non-recurring 
costs 

£’000

(665)

(22,319)

-

(315)

(480)

38,009

(23,779)

Operating 
profit/(loss)

Adjusted 
EBITDA 

 £’000 

5,674

36,641

(4,306)

-

-

£’000

4,948

12,895

(4,808)

(922)

(696)

11,417

(4,422)

6,995

Operating 
profit/(loss)

£’000

5,009

14,322

(4,306)

(315)

(480)

14,230

(4,834)

9,396

Group overheads, acquisition costs, share-based payments, interest and tax are not allocated to segments.

4. OPERATING PROFIT

Operating profit is stated after charging/(crediting) the following:

Staff costs (note 5) excluding development costs capitalised (note 13)

23,079

19,189

 2023

 £’000 

 2022 

 £’000 

Depreciation of property, plant and equipment:

 - Owned assets  - property, plant and equipment

 - Owned assets – closure of data centre included in acquisition costs (note 6)

 - Right-of-use assets (note 23)

Short-term and low value lease expense (note 23)

Amortisation of intangibles:

 - Acquired intangible assets

 - Other intangible assets

 - Right-of-use assets (note 23)

Gain on disposal of property

Bad debt expense

Net foreign exchange (gain)/loss

12,176

631

3,685

1,750

3,880

2,280

285

-

682

(248)

12,863

-

3,433

1,784

4,044

2,359

285

(337)

293

99

The Group has incurred £0.8m (2022: £nil) of exceptional non-recurring costs in relation to power costs as described in the 
Chief Financial Officer’s report on page 17.  

83

iomart Group plc Annual Report and Financial Statements 2023 
 
Notes to the Financial Statements

Year ended 31 March 2023

Notes to the Financial Statements
Year ended 31 March 2023

4. OPERATING PROFIT (CONTINUED)

Included within administrative expenses are fees paid to the Group’s auditor’s as follows:

Auditor’s remuneration

Audit services:

- Fees payable for the audit of the consolidation and the parent company financial statements

- Fees payable for audit of subsidiaries, pursuant to legislation – UK

- Fees payable for audit of subsidiaries, pursuant to legislation – International

Total audit services fees

Non-audit services:

- Interim review

- Covenant compliance certification

Total non-audit services fees

2023

2022

£’000

£’000

130

146

15

291

30

3

33

85

126

15

226

24

-

24

Total Auditor’s remuneration

324

250

5. INFORMATION REGARDING EMPLOYEES AND DIRECTORS 

The average number of persons (including all Directors) employed by the Group during the year was as follows:

Technical

Sales and marketing

Administration

Staff costs of the Group during the year in respect of employees and all Directors were:

Wages and salaries

Social security costs

Pension costs

Share-based payments (note 26)

2023

No.

2022

No.

293

95

57

445

2023

£’000

21,567

2,294

409

696

272

77

46

395

2022

£’000

18,090

1,604

367

480

24,966

20,541

The Group operates a stakeholder pension scheme and also contributes to a number of personal pension schemes on 
behalf of executive Directors and some senior employees.  In the case of executive Directors, details of the pension 
arrangements are given within the Report of the Board to the Members on Directors’ Remuneration on pages 41 to 47.  In 
the case of senior employees, pension contributions to individuals’ personal pension arrangements are payable by the 
Group at a rate equal to the contribution made by the senior employee subject to a maximum employer contribution of 5% 
of basic salary. 

84

iomart Group plc Annual Report and Financial Statements 2023 
  
Notes to the Financial Statements
Year ended 31 March 2023

5. INFORMATION REGARDING DIRECTORS AND EMPLOYEES (CONTINUED)

  The remuneration of the Directors are as follows:

Directors’ emoluments

Aggregate emoluments

Emoluments payable to the highest paid Director are as follows:

Aggregate emoluments

2023

£’000

2022

£’000

1,204

1,048

2023

£’000

2022

£’000

537

465

During the year the Company made personal pension contributions to personal pension schemes or paid a pension 
allowance to two of the Directors (2022: two) of £54,013 (2022: £52,440). 

The aggregate amount of gains during the year realised by serving Directors, on the exercise of share options, which have 
vested in prior periods, was £518,471 (2022: £64,000).

The share-based payment charge in relation to Directors, who served during the year, was £519,000 (2022: £79,000).

The detailed numerical analysis of Directors’ remuneration and share options is included in the Report of the Board to the 
Members on Directors’ Remuneration on pages 41 to 47.

 6. ACQUISITION COSTS 

Professional fees

Non-recurring acquisition integration costs

Total acquisition costs

2023

£’000

2022

£’000

236

686

922

-

315

315

Professional fees of £236,000 (2022: £nil) relates to fees incurred in relation to the acquisition of Concepta in the year.  

Non-recurring acquisition integration costs of £686,000 in the current year largely relate to costs associated with the 
closure of our Dunsfold data centre which was acquired through the acquisition of Memset Limited in 2020.  Of this 
amount, £631,000 is non-cash accelerated write down in asset value recorded as depreciation. 

85

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements

Year ended 31 March 2023

Notes to the Financial Statements
Year ended 31 March 2023

7. FINANCE COSTS 

Bank loan 

Accelerated write off of arrangement fee on bank facility

Interest on lease liabilities (note 23)

Other interest charges (note 22)

Finance costs

8. DIVIDENDS PAID ON SHARES CLASSED AS EQUITY

2023

£’000

2022

£’000

(2,216)

(1,222)

-

(586)

(113)

(102)

(646)

(92)

(2,915)

(2,062)

2023

Pence per 
share

2023

£’000

2022

Pence per 
share

2022

£’000

Paid during the year:

Final dividend (proposed in the prior year)

Equity dividends on ordinary shares

3.60p

3,957

4.50p

4,931

Interim dividend

Equity dividends on ordinary shares

1.94p

2,134

2.42p

2,660

Total dividend paid in cash

6,091

7,591

The Directors have recommended a final dividend for the year ended 31 March 2023 of 3.50p per share (2022: 3.60p 
per share).  Subject to shareholder approval this proposed final dividend would be payable on 8 September 2023 to 
shareholders on the register at close on 18 August 2023. 

86

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements
Year ended 31 March 2023

9. TAXATION 

Corporation Tax:

Tax charge for the year

Adjustment relating to prior years

Total current taxation charge

Deferred Tax:

Origination and reversal of temporary differences

Adjustment relating to prior years

   Effect of different statutory tax rates of overseas jurisdictions

Effect of changes in tax rates

Total deferred taxation charge

Total taxation charge

2023

£’000

2022

£’000

(935)

(1,333)

-

209

(935)

(1,124)

(597)

36

(11)

-

(1,517)

(137)

(4)

10

(572)

(1,648)

(1,507)

(2,772)

The differences between the total taxation charge shown above and the amount calculated by applying the standard rate 
of UK corporation tax to the profit before tax are as follows:

Profit before tax

Tax charge @ 19% (2022: 19%)

Expenses disallowed for tax purposes and non-taxable income

Adjustments in current tax relating to prior years

Tax effect of different statutory tax rates of overseas jurisdictions

Movement in tax relating to changes in tax rates

Tax effect of share-based remuneration

Effect of super-deduction

Movement in deferred tax related to development costs

Movement in deferred tax related to property, plant and equipment

Movement in deferred tax relating to prior years

Total taxation charge for the year

2023

£’000

8,502

2022

£’000

12,168

1,615

2,312

28

-

11

95

253

(505)

-

46

(36)

4

(209)

4

(10)

833

(377)

72

6

137

1,507

2,772

The weighted average applicable tax rate for the year ended 31 March 2023 was 19% (2022: 19%).  The effective rate of 
tax for the year, based on the taxation charge for the year as a percentage of the profit before tax is 18% (2022: 23%).  The 
effective rate of tax has decreased due to the impact of the deferred tax rate change in the prior year and the movement 
in the tax effect of share-based remuneration largely driven by the movement in the share price in the prior year. This has 
been offset by the effect of super-deduction in the current year driving a higher credit recognised in the consolidated 
statement of comprehensive income.  

Deferred tax assets and liabilities at 31 March 2023 have been calculated based on the rate of 25% enacted at the balance 
sheet date (2022: 25%).

87

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements

Year ended 31 March 2023

Notes to the Financial Statements
Year ended 31 March 2023

10. DEFERRED TAX

The Group recognised deferred tax assets/(liabilities) as follows:

Share-based remuneration

Capital allowances temporary differences

Deferred tax on acquired assets with no capital allowances

Deferred tax on development costs

Deferred tax on customer relationships

Deferred tax on intangible software

Deferred tax liability

2023

£’000

638

(319)

-

(648)

(2,762)

(130)

(3,221)

2022

£’000

884

843

(19)

(542)

(2,499)

(177)

(1,510) 

At the year end, the Group had no unused tax losses (2022: £nil) available for offset against future profits. 

The movement in the deferred tax account during the year was: 

Share-based 
remuneration

Capital 
allowances 
temporary 
differences

Development 
costs

Deferred tax 
on acquired 
assets with 
no capital 
allowances

Customer 
relationships

Intangible 
software 

Tax Losses

Total

£’000

£’000

£’000

£’000

£’000

£’000

£’000

£’000

Balance at 1 April 2021

1,332

1,363

-

(40)

(2,356)

(161)

Credited/(charged) 
to statement of 
comprehensive income

Effect of different 
tax rates of overseas 
jurisdictions

Effect of changes in tax 
rates

Balance at 31 March 
2022

Acquired on acquisition of 
subsidiary (note 11)

Movement relating to prior 
year

(Charged)/credited 
to statement of 
comprehensive income

Effect of different 
tax rates of overseas 
jurisdictions

Balance at 31 March 
2023

(869)

(947)

(542)

-

-

421

884

-

-

427

843

(133)

36

34

-

635

(4)

35

-

(13)

(774)

(51)

-

-

(542)

(19)

(2,499)

(177)

-

-

-

-

(1,074)

-

(246)

(1,065)

(106)

19

822

-

-

-

638

(319)

(648)

-

-

(11)

(2,762)

(130)

-

-

47

-

-

-

-

-

-

68

-

138

(1,654)

(4)

10

(1,510)

(1,139)

36

(68)

(597)

-

-

(11)

(3,221)

The deferred tax asset in relation to share-based remuneration arises from the anticipated future tax relief on the exercise 
of share options.
The deferred tax on capital allowances temporary differences arises mainly from plant and equipment in the Cloud Services 
segment where the tax written down value varies from the net book value.
The deferred tax on development costs arose from development expenditure on which tax relief was received in advance 
of the amortisation charge. 
The deferred tax on acquired assets arises from data centre equipment acquired through the acquisition of iomart 
Datacentres Limited on which depreciation is charged but on which there are no capital allowances available.
The deferred tax on customer relationships and intangible software arises from permanent differences on acquired 
intangible assets.
Deferred tax on tax losses arose on acquisition in the year and has been utilised in the current year.

88

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements
Year ended 31 March 2023

11. ACQUISITIONS 

Concepta Capital Limited

On 15 August 2022, the Group acquired the entire issued share capital of Concepta Capital Limited ("Concepta"). Concepta 
is principally a holding company which owns 100% of the issued share capital of Oriium Consulting Limited (“ORIIUM”), PAV 
I.T. Services Limited (“Pavilion IT”), P2 Technologies Limited (“P2”) Datanics Limited (“Datanics”) and Add3 Limited (“Add3”).  

ORIIUM is a channel only IT service provider specialising in data management solutions, and Pavilion IT is a provider of 
cloud and hybrid infrastructure solutions and support services.

During the current year, the Group incurred £236,000 of third party acquisition related costs in respect of this acquisition. 
These expenses are included in administrative expenses in the Group’s consolidated statement of comprehensive income 
and in cash flow from investing activities for the year ended 31 March 2023.

The following table summarises the consideration to acquire Concepta, the amounts of identified assets acquired, and 
liabilities assumed at the acquisition date.

Recognised amounts of net assets acquired and liabilities assumed:

Cash and cash equivalents

Trade and other receivables

Property, plant and equipment

Intangible assets

Borrowings

Trade and other payables

Corporation tax asset

Deferred tax liability

Identifiable net assets

Goodwill

Total consideration

Satisfied by:

Cash – paid on acquisition

Contingent consideration – payable

Total consideration to be transferred

£’000

1,017

1,603

1,203

4,621

(1,742)

(4,323)

77

(1,139)

1,317

13,471

14,788

10,788

4,000

14,788

The acquisition of Concepta was completed using a “completion accounts” mechanism, on a no cash, no debt, and 
normalised working capital basis. An initial payment of £10,548,000 was made at completion. At the date of acquisition, 
Concepta had bank debt of £1,508,000 which was taken on by iomart and settled as part of the completion process. 

In line with the share purchase agreement (SPA), the total consideration payable was adjusted based on the level of 
cash, debt and working capital shown in the agreed set of accounts (the Completion Accounts) made up to 31 July 2022. 
Following agreement of the Completion Accounts an additional payment of £240,000 was paid to the former shareholders 
of Concepta. 

The SPA included a provision requiring the Company to pay the former shareholders of Concepta an additional amount 
contingent on the level of profitability delivered by Concepta in the twelve months ended 30 June 2023 (“the earn-out 
payment”). 

The potential undiscounted amount of the earn-out payment that the Company could be required to pay is between £nil 
and £4,000,000.  The amount of contingent consideration payable, which was recognised as of the acquisition date, was 
£4,000,000. The level of profitability for the earn-out payment was estimated taking into account actual performance to 
date and a management’s estimates of profitability for the remaining months to June 2023.

89

iomart Group plc Annual Report and Financial Statements 2023 
Notes to the Financial Statements

Year ended 31 March 2023

Notes to the Financial Statements
Year ended 31 March 2023

11. ACQUISITIONS (CONTINUED)

The goodwill arising on the acquisition of Concepta is attributable to the premium payable for a pre-existing, well 
positioned business and the specialised, industry specific knowledge, including the indirect channel, of the management 
and staff, together with the benefits to the Group in merging the business with its existing infrastructure and the 
anticipated future revenue synergies from the combination.  The goodwill is not expected to be deductible for tax 
purposes.

The trading names “ORIIUM”, “Pavilion IT” and “P2” are not actively advertised or promoted. The Concepta group’s standard 
terms and conditions restrict the ability of the Concepta Group to sell, distribute or lease any personal information it holds 
on customers. As a consequence, there is no significant value in either the trade name/brand or customer lists acquired at 
the acquisition date and therefore no value has been attributed to either intangible asset.

Included in intangible assets is the fair value included in respect of the acquired customer relationships intangible asset 
of £4,462,000. To estimate the fair value of the customer relationships intangible asset, a discounted cash flow method, 
specifically the income approach, was used with reference to the directors’ estimates of the level of revenue, which will 
be generated from them. A pre-tax discount rate of 13.06% was used for the valuation. Customer relationships are being 
amortised over an estimated useful life of 8 years.

The Concepta group earned revenue of £6,188,000 and generated profits, before allocation of group overheads, share 
based payments and tax, of £858,000 in the period since acquisition.

If the Concepta group had been part of the iomart group from 1 April 2022, revenue earned would have been £9,955,000 
and profit after tax of £1,175,000 for the year ended 31 March 2023.

90

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements
Year ended 31 March 2023

12. EARNINGS PER ORDINARY SHARE 

Basic earnings per share is calculated by dividing the earnings attributable to ordinary shareholders by the weighted 
average number of ordinary shares in issue during the year, after deducting any own shares held in Treasury and held 
by the Employee Benefit Trust.  Diluted earnings per share is calculated by dividing the earnings attributable to ordinary 
shareholders by the total of the weighted average number of ordinary shares in issue during the year, after deducting any 
own shares, and adjusting for the dilutive potential ordinary shares relating to share options.  

Profit for the financial year and basic earnings attributed 
to ordinary shareholders

Weighted average number of ordinary shares:

Called up, allotted and fully paid at start of year

Own shares held by Employee Benefit Trust

Issued share capital in the year

Weighted average number of ordinary shares - basic

Dilutive impact of share options

2023

£’000

6,995

No

000

2022

£’000

9,396

No

000

110,065

109,671

(141)

170

(141)

181

110,094

109,711

2,575

2,210

Weighted average number of ordinary shares - diluted

112,669

111,921

Basic earnings per share 

Diluted earnings per share

Adjusted earnings per share

Profit for the financial year and basic earnings 
attributed to ordinary shareholders

-  Amortisation of acquired intangible assets

-  Acquisition costs

-  Cost of sales - exceptional non-recurring costs

- 

Share-based payments

-  Accelerated write off of arrangement fee on bank facility

- 

Tax impact of adjusted items

Adjusted profit for the financial year and adjusted 
earnings attributed to ordinary shareholders

Adjusted basic earnings per share 

Adjusted diluted earnings per share

91

6.4 p

6.2 p

8.6 p

8.4 p

2023

£’000

6,995

3,880

922

820

696

-

2022

£’000

9,396

4,044

315

-

480

102

(1,025)

(879)

12,288

13,458

11.2 p

10.9 p

12.2 p

12.0 p

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements

Year ended 31 March 2023

Notes to the Financial Statements
Year ended 31 March 2023

13. INTANGIBLE ASSETS 

Cost

At 1 April 2021

Additions

Currency translation differences

Development cost capitalised

At 31 March 2022

Acquired on acquisition of 
subsidiary (note 11)

Additions

Currency translation differences

Development cost capitalised

 Goodwill 

Development 
costs

Acquired 
customer 

relationships  Software 

 Domain 
names 
& IP 
addresses 

Beneficial 
contracts

 Total 

 £’000 

£’000

£’000

 £’000 

£’000

 £’000 

£’000

86,479

11,904

57,263

10,827

86

336

166,895

-

-

-

86,479

13,471

-

-

-

-

-

1,352

13,256

-

36

-

91

27

-

-

-

-

-

-

-

91

63

1,352

57,299

10,945

86

336

168,401

159

4,462

-

44

39

-

-

-

-

-

-

-

-

-

18,092

44

87

1,887

-

48

-

-

-

1,887

15,302

At 31 March 2023

99,950

61,809

11,028

86

336

188,511

Accumulated amortisation:

At 1 April 2021

Charge for the year

Currency translation differences

At 31 March 2022

Charge for the year

Currency translation differences

At 31 March 2023

Carrying amount:

-

-

-

-

-

-

-

(9,819) 

(45,316) 

(6,829) 

(62)

(289)

(62,315) 

(1,347)

(4,044)

(1,282)

-

(36)

(31)

(11,166) 

(49,396) 

(8,142) 

(1,434)

(3,880)

(1,116)

-

(49)

(16)

(7)

-

(69)

(8)

-

(8)

-

(6,688)

(67)

(297)

(69,070) 

(7)

-

(6,445)

(65)

(12,600)

(53,325)

(9,274)

(77)

(304)

(75,580)

At 31 March 2023

99,950

2,702

8,484

1,754

At 31 March 2022

86,479

2,090

7,903

2,803

9

17

32

112,931

39

99,331

Of the total additions in the year of £44,000 (2022: £91,000), no amounts related to leases under IFRS 16 (note 23) (2022: 
£nil).  There were no amounts included in trade payables at the year end (2022: £nil). Consequently, the consolidated 
statement of cash flows discloses a figure of £44,000 (2022: £91,000) as the cash outflow in respect of the purchase of 
intangible asset in the year.

All amortisation and impairment charges are included in the depreciation, amortisation and impairment of non-financial 
assets classification, which is disclosed as administrative expenses in the statement of comprehensive income. 

Included within customer relationships are the following significant net book values: £3.8m in relation to the acquisition of 
Concepta Capital Limited with a remaining useful life of 7 years, £0.9m in relation to the acquisitions of Memset Limited 
with a remaining useful life of 5 years, the managed private cloud business of ServerChoice Limited of £0.5m with a useful 
life of 5 years, Bytemark Limited with a net book value of £0.3m and LDeX Group Limited of £0.9 both with a remaining 
useful life of 4 years, Sonassi Limited of £1.3m, Dediserve Limited of £0.3m, SimpleServers Limited of £0.2m all three with 
a remaining useful life of 3 years.

During the year, goodwill was reviewed for impairment in accordance with IAS 36 “Impairment of Assets”. No impairment 
charges (2022: £nil) arose as a result of this review. For this review goodwill was allocated to individual Cash Generating 
Units (CGU) on the basis of the Group’s operations. 

92

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements
Year ended 31 March 2023

13. INTANGIBLE ASSETS (CONTINUED)

The carrying value of goodwill by each CGU is as follows: 

Cash Generating Units (CGU)

Easyspace

Cloud Services

2023

£’000

23,315

76,635

99,950

2022

£’000

23,315

63,164

86,479

The recoverable amount of a CGU is determined based on value-in-use calculations. These calculations use pre-tax cash 
flow projections based on financial budgets approved by the Board covering a five year period.  These projections are the 
result of detailed planning and assume similar levels of organic growth as the Group has experienced in the previous years. 

The growth rates and margins used to extrapolate estimated future performance continue to be based on past growth 
performance adjusted downwards to take into account the additional risk due to the passage of time. The growth rate 
does not exceed the long-term average growth rate for the business in which the CGU operates. The growth rates used to 
estimate future performance beyond the periods covered by the annual and strategic planning processes do not exceed 
the long-term average growth rates for similar products.

In determining the value-in-use, the estimated future cash flows are discounted to their present value using a pre-tax 
discount rate that reflects current market assessments of the time value of money and the risks specific to the asset.

Management continue to apply the judgement that there are two distinct CGUs within the Group, namely Cloud Services 
and Easyspace which have been derived with due consideration to IAS 36. The assumptions used for the CGU included 
within the impairment reviews are as follows:

Easyspace

Cloud Services

31 March 
2023

31 March 
2022

31 March 
2023

31 March 
2022

Discount rate

Future perpetuity rate

Initial period for which cash flows are estimated (years)

14.3%

0.0%

5

14.4%

0.0%

5

14.3%

2.5%

5

14.4%

2.5%

5

Based on an analysis of the impairment calculation’s sensitivities to changes in key parameters (growth rate, discount rate 
and pre-tax cash flow projections) there was no reasonably possible scenario where the CGU’s recoverable amount would 
fall below its carrying amount. 

14. TRADE AND OTHER RECEIVABLES – NON-CURRENT

Non-current trade and other receivables relates to lease deposits of £177,000 (2022: £531,000) which are made up of a 
rental deposit of £177,000 (2022: £531,000).  The rental deposit remaining of £177,000 is due to be repaid at the end of the 
lease which at the earliest is June 2035.  

The Group is due to receive interest on the lease deposits at the prevailing market rate and therefore they have not been 
discounted. 

93

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements

Year ended 31 March 2023

Notes to the Financial Statements
Year ended 31 March 2023

15. SUBSIDIARIES  

The following are subsidiaries and have all been consolidated in the Group financial statements:

Add3 Limited

Backup Technology Limited

Bytemark Holdings Limited

Bytemark Limited

Concepta Capital Limited

Cristie Data Limited

Datanics Limited

Dediserve Limited

Easyspace Limited

iomart Cloud Inc

Country of 
registration and 
operation*

Activity

England

England

England

England

Non-trading

Dormant

Non-trading

Non-trading 

England 

Non-trading

England

Provision of data storage, 
backup and virtualisation 
solutions

England

Non-trading

Republic of Ireland

Managed hosting services

England

      USA

Webservices

Managed hosting services

iomart Cloud Services Limited 

Scotland

Non-trading

iomart Datacentres Limited 

England

Dormant

iomart Hosting Limited 

iomart Limited 

LDeX Connect Limited

LDeX Group Limited

London Data Exchange Limited

Melbourne Server Hosting Limited

Memset Limited

Netintelligence Limited 

Oriium Consulting Limited

P2 Technologies Limited

PAV IT Services Limited

Rapidswitch Limited

Redstation Limited

ServerSpace Limited

SimpleServers Limited

Sonassi Limited

Switch Media Limited

Systems Up Limited

United Communications Limited

Scotland

Managed hosting services

Scotland

Dormant 

England

England

England

England

England

Non-trading                          

Non-trading

Non-trading

Dormant

Non-trading

Scotland

Dormant

England

England 

England

England

England

England

England

England

England

England

England

Data management products 
and managed services

Reseller of IT hardware, 
software and services

Reseller of IT hardware, 
software and services

Dormant

Dormant

Dormant

Non-trading

Non-trading

Non-trading

Non-trading

Non-trading

 Owned by the 
company

Owned by 
subsidiary 
undertakings

%

-

100

100

100

100

100

-

100

100

100

100

100

100

100

100

100

100

100

100

100

-

-

-

100

100

100

100

100

100

100

100

%

100

-

-

-

-

-

100

-

-

-

-

-

-

-

-

-

-

-

-

-

100

100

100

-

-

-

-

-

-

-

-

*All subsidiaries with a country of registration in England have a registered office of 3rd Floor, 11-21 Paul Street, London, 
EC2A 4JU. All subsidiaries with a country of registration in Scotland have a registered office of Lister Pavilion, Kelvin 
Campus, West of Scotland Science Park, Glasgow, G20 0SP. The registered office of Dediserve Limited is 13-18 City Quay, 
Dublin 2. The registered office of iomart Cloud Inc is Miracle Mile Plaza, 601 21st Street, Suite 300, Vero Beach, FL 32960. 

All of the above subsidiaries are wholly owned by iomart Group plc or one of its subsidiary companies and operate in the 
country of registration.  The Group controls 100% of the ordinary share capital of each subsidiary.

94

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements
Year ended 31 March 2023

16. PROPERTY, PLANT AND EQUIPMENT

Freehold 
property

£’000

Leasehold 
property and 
improvements

Data centre 
equipment

Computer 
equipment

Office 
equipment

Motor 
vehicles

£’000

£’000

£’000

£’000

£’000

Total

£’000

Cost:

At 1 April 2021

Additions in the year 

Disposals in the year

Currency translation 
differences

At 31 March 2022

Acquired on acquisition of 
subsidiary (note 11)

Additions in the year 

Disposals in the year

Currency translation 
differences

At 31 March 2023

Accumulated depreciation:

At 1 April 2021

Charge for the year

Disposals in the year

Currency translation 
differences

At 31 March 2022

Charge for the year

Disposals in the year

Currency translation 
differences

8,731 

-

(495)

-

8,236 

-

-

-

-

(937)

(255)

138

-

(1,054)

(241)

-

-

1,834

(203)

99

38,694 

28,079 

108,223

2,890

(445)

5,907

(20)

2,811 

43

(14)

-

158

-

40,424 

30,524

114,268

2,840

300

969

(309)

132

872

1,849

(1,402)

-

1

6,591

-

378

30

116

-

-

23

186,561

-

-

-

23

-

23

-

-

10,674

(1,177)

257

196,315

1,203

9,548

(1,711)

510

8,236

41,516

31,843

121,238

2,986

46

205,865

(11,675)

(4,481)

-

(58)

(17,223)

(1,263)

445

(77,547)

(10,101)

20

-

(122)

(2,150)

(190)

(17)

(6)

(109,549)

(16,296)

-

-

-

-

603

(180)

(16,214)

(18,041)

(87,750)

(2,340)

(23)

(125,422)

(9,333)

(180)

(3)

(16,492)

(4,663)

-

(74)

(2,072)

1,402

-

-

(320)

-

-

-

-

1,402

(394)

At 31 March 2023

(1,295)

(20,951)

(18,711)

(97,403)

(2,520)

(26)

(140,906)

Carrying amount:

At 31 March 2023

6,941

20,565

13,132

23,835

466

20

64,959

At 31 March 2022

7,182

24,210

12,483

26,518

500

-

70,893

Depreciation charge in the current year is comprised of £15,861,000 as disclosed in the statement of comprehensive 
income and £631,000 of accelerated depreciation in respect of the closure of a data centre in the year, as disclosed in non-
recurring acquisition integration costs in note 6.

During the year there were additions of £70,000 (2022: £249,000) in respect of reinstatement provisions (note 22) and 
additions of £666,000 (2022: £1,491,000) in respect of leases under IFRS 16 (note 23).  Of the total remaining additions in 
the year of £8,812,000 (2022: £8,934,000), £314,000 (2022: £420,000) was included in trade payables as unpaid invoices 
at the year end resulting in a net decrease of £106,000 (2022: net decrease of £558,000) in trade payables. Consequently, 
the consolidated statement of cash flows discloses a figure of £8,918,000 (2022: £9,492,000) as the cash outflow in 
respect of property, plant and equipment additions in the year.

Note 23 provides the movements in the year relating to IFRS 16 right-of-use assets as included in the above table.

95

iomart Group plc Annual Report and Financial Statements 2023 
 
 
 
 
Notes to the Financial Statements

Year ended 31 March 2023

Notes to the Financial Statements
Year ended 31 March 2023

17. TRADE AND OTHER RECEIVABLES - CURRENT

Trade receivables

Less: expected credit loss

Trade receivables (net)

Other receivables

Prepayments 

Accrued income

Trade and other receivables

2023
£’000

13,514

(405)

13,109

157

11,132

1,406

2022
£’000

7,523

(335)

7,188

270

11,731

1,403

25,804

20,592

The Directors consider that the carrying amount of trade and other receivables is approximately equal to their fair value.  

The Group applies the simplified approach to providing for expected credit losses prescribed, which permits the use of 
lifetime expected loss provision for all trade receivables.  The expected credit losses on trade receivables are estimated 
using a provision matrix by reference to past default experience of the debtor and an analysis of the debtor’s current 
financial position, adjusted for factors that are specific to the debtors, general economic conditions of the industry in which 
the debtors operate and an assessment of both the current as well as the forecast direction of economic conditions at the 
reporting date. 

The following table details the risk profile of trade receivables based on the Group’s provision matrix. As the Group’s 
historical credit loss experience does not show significantly different loss patterns for different customer segments, the 
provision for loss allowance based on past due status is not further distinguished between the Group’s different customer 
segments.

Risk profile category (ageing)

2023

£’000

ECL 
rate

%

2023 ECL 
allowance

2022

ECL rate

2022 ECL 
allowance

£’000

£’000

%

£’000

Current

Current

0-30 days

30-60 days

60-90 days

Over 90 days

Total

7,163

3,510

1,240 

395

1.14%

1.72%

3.39%

5.85%

1,206

16.33%

13,514

(82)

(61)

(42)

(23)

(197)

(405)

4,856

2,099

0.43%

3.36%

355 

23.06%

59.67%

99.38%

126

87

7,523

(21)

(70)

(82)

(75)

(87)

(335)

To consider the total exposure to credit risks, the Group uses figures net of VAT. At 31 March 2023, £7,163,000 (2022: 
£4,856,000) of net trade receivables were fully performing. Net trade receivables of £5,946,000 (2022: £2,332,000) were 
past due, but not impaired. The credit quality of financial assets that are neither past due or impaired can be assessed 
by reference to the customer type. Trade receivables consist of a large number of customers in various industries and 
geographical areas. The Group is not exposed to any significant credit risk exposure to any single counterparty or any 
group of counterparties having similar characteristics. 

18. CASH AND CASH EQUIVALENTS

Cash at bank and in hand 

Cash and cash equivalents

2023

£’000

13,818

13,818

2022

£’000

15,332

15,332

The credit risk on cash and cash equivalents is considered to be negligible because the counter parties are largely UK 
banking institutions. The effective interest rate earned on short-term deposits was 0% (2022: 0%).

96

iomart Group plc Annual Report and Financial Statements 2023 
 
 
 
 
Notes to the Financial Statements
Year ended 31 March 2023

19. TRADE AND OTHER PAYABLES 

Trade payables

Other taxation and social security

Accruals

Deferred income

Other creditors

2023

£’000

(8,993)

(2,322)

(8,199)

(12,117)

(267)

2022  

£’000

(5,661)

(2,290)

(7,558)

(10,408)

(315)

Trade and other payables - current

(31,898)

(26,232)

The carrying amount of trade and other payables approximates to their fair value. Current trade payables and accruals are 
non-interest bearing and generally mature within three months.  

Deferred income

Trade and other payables – non-current

2023

£’000

2022  

£’000

(2,666)

(2,666)

(2,643)

(2,643)

Non-current deferred income in the year predominantly relates to support contracts that span over one year.  

20. CONTINGENT CONSIDERATION DUE ON ACQUISITIONS 

Contingent consideration due on acquisitions at 31 March 2023 is £4,000,000 (2022: £nil).  Contingent consideration for 
Concepta Capital Limited is based on the directors’ best estimate of payments due at 31 March 2023 and is expected to 
be paid in July 2023.  Under the Sale and Purchase Agreement, the earn-out range from £nil to £4million consideration is 
represented by a narrow EBITDA range of £300,000. This means for each £1 of additional EBITDA above a target EBITDA, 
then £13.33 consideration is earned.  This means the forecasted estimate is sensitive to small variances. 

21. BORROWINGS

Current:

Lease liabilities (note 23)

Current borrowings

Non-current:

Lease liabilities (note 23)

Bank loans

Total non-current borrowings

Total borrowings

2023

£’000

2022

£’000

(3,377)

(3,377)

(3,560)

(3,560)

(15,803)

(19,063)

(34,400)

(34,000)

(50,203)

(53,063)

(53,580)

(56,623)

The carrying amount of borrowings approximates to their fair value.

Details of the Group’s lease liabilities are included in note 23.

At the start of the year there was £34.0m (2022: £52.8m) outstanding on the multi option revolving credit facility and 
drawdowns of £10.4m (2022: £nil) were made from the facility during the year. Repayments totalling £10m (2022: £18.8m) 
were made in the year resulting in a balance outstanding at the end of the year of £34.4m (2022: £34.0m). 

97

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements

Year ended 31 March 2023

Notes to the Financial Statements
Year ended 31 March 2023

21. BORROWINGS (CONTINUED)

At the year end, the Group has access to a £100m multi option revolving credit facility that matures on 30 June 2026, 
which also benefits from a £50m Accordion Facility. On 17 November 2022, the Group enacted the extension option which 
was approved by the lenders.  The directors are of the opinion that the Group can operate within the current facility and 
comply with its banking covenants.  The RCF has a borrowing cost at the Group’s current leverage levels of 1.8% margin 
over SONIA.  The revolving credit facility incurs a non-utilisation fee of 35% of the 1.8% margin.  The effective interest rate 
for the multi option revolving credit facility in the current year was 4.26% (2022: 1.78%).  

The RCF and the Accordion Facility (if exercised) provide the Group with additional liquidity which will be used for general 
business purposes and to fund investments, in accordance with the Group's five-year strategic plan. 

Given the terms of the revolving credit facility and the ability for any drawdowns made to be extended beyond 31 March 
2023 at the discretion of the Group, the total amount outstanding has been classified as non-current. 

The obligations under the multi option revolving credit facility are repayable as follows:

Due within one year

Due within two to five years

2023

Capital

Interest

£’000

-

(34,400)

(34,400)

£’000

(540)

-

-

2022

Total

£’000

(540)

Capital

Interest

Total

£’000

£’000

£’000

-

(192)

(192)

(34,400)

(34,000)

-

(34,000)

(34,940)

(34,000)

(192)

(34,192)

The Directors estimate that the fair value of the Group’s borrowing is not significantly different to the carrying value. 

Analysis of change in net debt

£’000

£’000

£’000

£’000

£’000

Cash and cash 
equivalents

Bank loans

Lease 
liabilities

Total liabilities

Total net debt

At 1 April 2021

23,038

(52,791)

(24,867)

(77,658)

(54,620)

Additions to lease liabilities

Disposals from lease liabilities

Settlement of commitment fee on loan

Repayment of bank loans

Currency translation

Cash and cash equivalent cash inflow

Lease liabilities cash outflow

At 31 March 2022

Acquired on acquisition of subsidiary 

Additions to lease liabilities

Disposals from lease liabilities

Drawdown of bank loans 

Repayment of bank loans

Currency translation 

Cash and cash equivalent cash outflow

Lease liabilities cash outflow

At 31 March 2023

-

-

-

-

-

(7,706)

-

-

-

(49)

18,840

-

-

-

(1,491)

179

-

-

(49)

-

3,605

(1,491)

(1,491)

179

(49)

18,840

(49)

-

3,605

179

(49)

18,840

(49)

(7,706)

3,605

15,332

(34,000)

(22,623)

(56,623)

(41,291)

-

-

-

-

-

-

(1,514)

-

-

-

-

(10,400)

10,000

-

-

-

(235)

(666)

449

-

-

(33)

-

3,928

(235)

(666)

449

(10,400)

10,000

(33)

-

3,928

(235)

(666)

449

(10,400)

10,000

(33)

(1,514)

3,928

13,818

(34,400)

(19,180)

(53,580)

(39,762)

98

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements
Year ended 31 March 2023

22. PROVISIONS 

The Group has made provision for the reinstatement of certain leasehold properties and after initial measurement, 
any  subsequent  adjustments  to  reinstatement  provisions  will  be  recorded  against  the  original  amount  included  in 
leasehold improvements with a corresponding adjustment to future depreciation charges. As at 31 March 2023, the total 
reinstatement provision of the Group is £2,755,000 (2022: £2,438,000).  The utilisation of the reinstatement provision is in 
line with the end of the leasehold properties lease terms to which the provisions relate.

Non-current:

Reinstatement provision

Total non-current provisions

The movement in the reinstatement provision during the year was as follows:

   Balance at the start of the year

Acquisition of subsidiary 

Increase in provision

Unwinding of discount (note 7)

23. LEASES

2023

£’000

2022

£’000

(2,755)

(2,438)

(2,755)

(2,438)

2023

£’000

2022

£’000

(2,438)

(2,097)

(134)

(70)

(113)

-

(249)

(92)

(2,755)

(2,438)

The Group leases assets including buildings, fibre contracts, colocation and software contracts.  Information about leases 
for which the Group is a lessee is presented below:

Right-of-use assets

Balance at 1 April 2022

Acquired on acquisition of subsidiary

Additions 

Disposals

Currency translation differences

Depreciation

Amortisation

Leasehold 
Property

Data centre 
equipment

Software

£’000

£’000

£’000

Total

£’000

2,809

  665

21,661

18,187

123

269

(309)

7

112

397

-

30

(2,150)

(1,535)

-

-

(285)

-

-

-

-

-

235

666

(309)

37

(3,685)

(285)

Balance at 31 March 2023

16,127

1,813

380

18,320

The right-of-use assets in relation to leasehold property and data centre equipment are disclosed as non-current assets 
and are disclosed within property, plant and equipment (note 16).  The right-of-use assets in relation to software are 
disclosed as non-current assets and are disclosed within intangibles (note 13).

99

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements

Year ended 31 March 2023

Notes to the Financial Statements
Year ended 31 March 2023

23. LEASES (CONTINUED)

Lease liabilities

Lease liabilities are presented in the balance sheet within borrowings as follows:

Current:

Lease liabilities (note 21)

Non-current:

Lease liabilities (note 21)

Total lease liabilities

The maturity analysis of undiscounted lease liabilities are shown in the table below:

Amounts payable under leases:

Within one year

Between two to five years

After more than five years

Add: unearned interest

Total lease liabilities

2023

£’000

2022

£’000

(3,377)

(3,560)

(15,803)

(19,063)

(19,180)

(22,623)

2023

£’000

2022

£’000

(3,880)

(8,239)

(9,780)

(4,127)

(10,244)

(11,585)

(21,899)

(25,956)

2,719

3,333

(19,180)

(22,623)

The Group has elected not to recognise a lease liability for short-term leases (leases with an expected term of 12 months 
or less) or for leases of low value assets.  Payments made under such leases are expensed on a straight line basis.  During 
the year, in relation to leases under IFRS 16, the Group recognised the following amounts in the consolidated statement of 
comprehensive income:

Short-term and low value lease expense 

Depreciation charge

Amortisation charge

Interest expense

Amounts recognised in the consolidated statement of cash flows:

Amounts payable under leases:

Short-term and low value lease expense

Payments under lease liabilities within cash flows from financing activities

2023

£’000

(1,750)

(3,685)

(285)

(586)

2022

£’000

(1,784)

(3,433)

(285)

(646)

(6,306)

(6,148)

2023

£’000

2022

£’000

(1,750)

(4,902)

(6,652)

(1,784)

(4,410)

(6,194)

100

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements
Year ended 31 March 2023

24. SHARE CAPITAL

Authorised

At 31 March 2022 and 2023

Called up, allotted and fully paid

At 1 April 2021

Share capital issued in the year

At 31 March 2022

Share capital issued in the year

At 31 March 2023

Ordinary shares of 1p each

Number of shares

£’000

200,000,000

2,000

109,671,107

394,257

110,065,364

497,741

110,563,105

1,097

4

1,101

5

1,106

During the year, 497,741 (2022: 394,257) ordinary shares were issued for a total consideration of £4,977 (2022: £3,942), 
resulting in a premium over the nominal value of £nil (2022: £nil).

At 31 March 2023 the Company held 140,773 shares (2022: 140,773) as own shares in the iomart Group plc Employee 
Benefit Trust (“EBT”) which were accounted for in the Own Shares EBT reserve and had a nominal value of £1,408 (2022: 
£1,408) and a market value of £175,122 (2022: £228,897). This represents 0.1% (2022: 0.1%) of the issued share capital as 
at 31 March 2023 excluding own shares. 

The share capital of iomart Group plc consists of ordinary shares with a par value of 1p. All shares, excluding the shares 
held by the Company in treasury and the shares held by the EBT, are equally eligible to receive dividends and represent 
one vote at the shareholders' meetings of iomart Group plc. All shares issued at 31 March 2023 are fully paid.

25. OWN SHARES 

At 31 March 2023 and 31 March 2022

Own shares 
EBT 

Own shares 
Total

£’000

£’000

(70) 

(70)

At 31 March 2023 the Company held 140,773 shares (2022: 140,773) in the EBT with a carrying value of £69,982 (2022: 
£69,982) which were accounted for in the Own Shares EBT reserve.

101

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements

Year ended 31 March 2023

Notes to the Financial Statements
Year ended 31 March 2023

26. SHARE-BASED PAYMENTS

The Group operated the following share-based payment employee share option schemes during the current and prior 
year; a SAYE sharesave scheme and a number of unapproved schemes. All schemes are settled in equity only and are 
summarised below.

Vesting period

Maximum term

Performance criteria

Unapproved schemes

Up to 3 years 
from grant

10 years after date of 
grant

As set by Remuneration 
Committee

  Sharesave scheme

3 years from 
grant

6 months after vesting 
period

No

Required to 
remain in 
employment

Yes

Yes

The performance criteria as set by the Remuneration Committee are based on the achievement of annual objectives, 
continuous employment and performance of the Group.

As disclosed in note 5, a share-based payment charge of £696,000 (2022: £480,000) has been recognised in the 
statement of comprehensive income during the year in relation to the above schemes. The fair value of the employee 
services received is valued indirectly by valuing the options granted using the Black-Scholes option pricing model, which 
worked on the following assumptions for the options granted in the current year: 

Grant date

Vesting date

Share price at grant date (p)

Volatility (%)

Dividend yield (%) 

Number of employees holding options

Expected life (years)

Option/award life (years)

   Risk free rate (%)

Expectations of meeting performance criteria

Fair value at grant date (p)

Exercise price per share (p)

09 May 2022

12 September 2022

17 October 2022

31 March 2025

31 March 2023

31 March 2023

1.73

75.3%

3.99%

2

3

10

1.97%

100%

1.41

1.0

1.74

76.3%

3.46%

4

3

10

3.11%

70%

1.56

1.0

1.35

76.7%

4.10%

11

3

                 10

4.07%

62%

1.19

1.0

i) Expected volatility was determined at the date of grant from historic volatility, adjusted for events that were not considered to be 
reflective of the volatility of the share price going forward; and 

ii) Risk free rate was calculated based on the average Bank of England zero coupon yields

102

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements
Year ended 31 March 2023

26. SHARE-BASED PAYMENTS (CONTINUED)

The movement in options during the year in respect of the Company’s ordinary shares of 1p each under the various share 
option schemes are as follows:

2023

2022

Weighted 
average 
exercise 
price per 
share (p)

33.78

1.00

70.10

-

1.00

23.80

1.00

Number of share 
options

3,029,309

790,772

(508,901)

-

(497,741)

2,813,439

1,213,723

Weighted 
average 
exercise 
price per 
share (p)

31.71

83.21

91.57

-

1.00

33.78

1.00

Number of share 
options

3,371,908

1,065,661

(1,014,003)

-

(394,257)

3,029,309

1,485,859

Outstanding at start of year

Granted

Forfeited 

Expired 

Exercised

Outstanding at end of year

Exercisable at end of year

During the year, options over 497,741 ordinary shares (2022: 394,257) were exercised and the average market price at the 
exercise dates was 145.17p (2022: 227.21p).  

Options over 790,772 ordinary shares (2022: 375,855) were granted under the unapproved share option scheme with an 
average exercise price of 1.0p (2022: 1.0p) and nil options over ordinary shares (2022: 689,806) were granted under the 
sharesave scheme with an average exercise price of 0.0p (2022: 128.0p).  

Options over 255,451 ordinary shares (2022: 697,446) were forfeited under the unapproved share option scheme with an 
average exercise price of 1.0p (2022: 1.0p) and options over 253,450 (2022: 316,557) were forfeited under the sharesave 
scheme with an average exercise price of 139.74p (2022: 291.1p).  

No options over ordinary shares (2022: nil) expired under the unapproved share option scheme with an average exercise 
price of 0.0p (2022: 0.0p).

A summary of share options that were outstanding and exercisable at the year end are as follows:

Share options – outstanding

Share options – exercisable

Range of 
exercise prices 
per share (p)

Outstanding 
shares

Weighted 
average 
exercise 
price per 
share (p)

Weighted 
average 
remaining 
contractual 
life (years)

Outstanding 
shares

Weighted 
average 
exercise 
price per 
share (p)

Weighted 
average 
remaining 
contractual life 
(years)

1.0 – 1.0

2,334,546

1.0

4.4

1,213,723

128.0 – 276.0

478,893

As at 31 March 2023

2,813,439

134.9

23.8

1.8

4.0

-

1,213,723

1.0 – 1.0

2,296,966

1.0

4.5

1,485,859

136.6

33.8

2.8

4.1

-

1,485,859

Unapproved 
schemes

Sharesave 
scheme

Unapproved 
schemes

Sharesave 
scheme

128.0 – 276.0

732,343

As at 31 March 2022

3,029,309

103

1.0

-

1.0

1.0

-

1.0

3.4

-

3.4

3.3

-

3.3

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements

Year ended 31 March 2023

Notes to the Financial Statements
Year ended 31 March 2023

27. RELATED PARTY TRANSACTIONS

Dividends paid to key management during the year are as follows:

Angus MacSween

Other Directors*

Total dividends paid to Directors

2023

£’000

942

6

948

2022

£’000

1,176

5

1,181

*Dividends paid to Scott Cunningham of £3,324 (2022: £2,307), Richard Masters of £632 (2022: £546), Ian Steele £853 
(2022: £823) Reece Donovan £1,050 (2022: £942) and Karyn Lamont £388 (2022: £169) include amounts in respect of 
spouses’ shareholding. 

Compensation paid to key management (only Directors are deemed to fall into this category) during the year was as 
follows:

Salaries and other short-term employee benefits

Pension

2023

£’000

1,150

54

1,204

2022

£’000

1,048

52

1,100

Directors’ bonuses, as disclosed in the Directors’ Remuneration Report on pages 41 to 47, were paid post year end.

The share-based payment charge in respect of Directors’ in the year was £519,000 (2022: £79,000).

Gamma Communications plc were deemed a related party as Andrew Taylor, Non-Executive Director until 31 December 
2022, was also a Director of Gamma Communications plc until 4 July 2022. Amounts paid to Gamma Communications plc 
during the period 1 April 2022 to 4 July 2022 were £1,946 and amounts received from Gamma Communications plc for the 
same period were £88,090. £1,317 is included in trade payables at 31 March 2023.  There are no amounts outstanding in 
trade receivables at 31 March 2023.  

28. CONTINGENCIES AND COMMITMENTS

 (a) Contingencies

There are no contingent assets or contingent liabilities as at 31 March 2023 (2022: nil).

 (b) Commitments 

Capital expenditure on property, plant and equipment committed by the Group at 31 March 2023 was £2,352,289 (2022: 
£389,971). 

104

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements
Year ended 31 March 2023

29. RISK MANAGEMENT

The Group finances its operations by raising finance through equity, bank borrowings and leases. No speculative treasury 
transactions are undertaken however the Group does from time to time enter into forward foreign exchange contracts to 
hedge currency exposures. Financial assets and liabilities include those assets and liabilities of a financial nature, namely 
cash, short-term receivables/payables and borrowings. 

The  carrying  amounts  of  financial  assets  presented  in  the  statement  of  financial  position  relate  to  the  following 
measurement categories as defined in IFRS 9:

Amortised 
cost

£’000

177

13,109

13,818

157

27,261

531

7,188

15,332

270

23,321

2023

Non-current:

Trade and other receivables

Current:

Trade receivables

Cash and cash equivalents

Other receivables

Total for category

2022

Non-current:

Trade and other receivables

Current:

Trade receivables

Cash and cash equivalents

Other receivables

Total for category

105

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements

Year ended 31 March 2023

Notes to the Financial Statements
Year ended 31 March 2023

29. RISK MANAGEMENT (CONTINUED)

The carrying amounts of financial liabilities presented in the statement of financial position relate to the following 
measurement categories as defined in IFRS 9: 

2023

Non-current:

Lease liabilities

Bank loans

Current:

Trade payables

Accruals 

Lease liabilities 

Total for category

2022

Non-current:

Lease liabilities

Bank loans

Current:

Trade payables    

Accruals 

Lease liabilities 

Total for category

Liquidity risk

Financial 
liabilities 
measured at 
amortised 
cost

£’000

(15,803)

(34,400)

(8,993)

(8,199)

(3,377)

(70,772)

(19,063)

(34,000)

(5,661)

(7,558)

(3,560)

(69,842)

The Group seeks to manage financial risk to ensure sufficient liquidity is available to meet foreseeable needs and to invest 
cash safely and profitably.  In note 21, the contractual maturity analysis of the Group’s multi option revolving credit facility 
of £34.4m (2022: £34.0m) is shown.  The Group has £65.6m (2022: £66.0m) available to drawdown on the £100.0m (2022: 
£100.0m) multi option revolving credit facility and reviews its cash flow requirements on a monthly basis.  The Group was in 
compliance with all covenants under its banking facility arrangements throughout the reporting period. 

Interest rates

The interest rate on the Group’s cash at bank is determined by reference to the base rate and the interest rate on the 
Group’s revolving credit loan facilities is based on SONIA plus a margin. For the year ended 31 March 2023, if interest rates 
on the multi option revolving credit facility at that date had been 50 basis points higher/lower, with all other variables held 
constant, there would have been an immaterial change in the post-tax profit for the year (2022: immaterial impact on post-
tax profit).

Currency risk

During the year the Group made payments totalling US$11.0m (2022: US$8.9m) and EUR€2.3m (2022: EUR€1.6m) to 
acquire domain names for its Easyspace segment and licences for its Cloud Services segment. In addition, the Group 
received US$4.3m (2022: US$4.6m) and EUR€1.5m (2022: EUR€1.5m) from Cloud Services customers billed in foreign 
currency.  During the year, the Group entered into forward exchange contracts to hedge its net exposure to the US Dollar 
arising on these purchases but at the year end the Group had no outstanding forward contracts in place (2022: none). 
Consequently, the fair value of currency contracts at the year end was £nil (2022: £nil).   The level of non-monetary and 
monetary assets and liabilities denominated in foreign currencies in the Group are minimal. 

106

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements
Year ended 31 March 2023

29. RISK MANAGEMENT (CONTINUED)

Capital risk

The  capital  structure  of  the  Group  consists  of  net  debt,  which  includes  borrowings  (note  21)  and  cash  and  cash 
equivalents, and equity attributable to owners of the parent, comprising issued share capital (note 24), other reserves and 
retained earnings. The Group seeks to maintain a level of gross cash which the Board considers to be adequate for the size 
of the Group’s operations. Consequently, the Group makes use of both banking facilities and lease arrangements to help 
fund the acquisition of companies and capital expenditure in order to maintain that level of gross cash. The Group’s current 
policy is to pay interim and final dividends depending on the level of adjusted diluted earnings per share. 

Credit risk

Credit risk refers to the risk that a counterparty will default on its contractual obligations resulting in financial losses to 
the Group.  The Group provides standard credit terms (normally 30 days) to some of its customers which has resulted in 
trade receivables of £13,109,000 (2022: £7,188,000) which are stated net of applicable provisions and which represent the 
total amount exposed to credit risk. The Group manages trade receivable balances vigilantly and takes prompt action on 
overdue accounts.  The lease deposits of £177,000 (2022: £531,000) are held in escrow accounts with the landlord’s main 
UK bankers. The Group’s cash at bank £13,818,000 (2022: £15,332,000) is held within clearing banks in the UK, Republic of 
Ireland and United States of America with good credit ratings.

In respect of trade receivables, lease deposits and cash at bank the Directors consider the risk of exposure to credit is 
minimal due to the reasons given above. 

30. ULTIMATE CONTROLLING PARTY

The Directors have assessed that there is no ultimate controlling party. 

31. POST BALANCE SHEET EVENTS

As announced on 5 June 2023, we acquired the entire issued share capital of Extrinsica Global Holdings Limited, the 
holding company of Extrinsica Global Limited (together "Extrinsica"). Extrinsica is a Microsoft Azure Cloud solution services 
provider with offerings including managed Azure Cloud, Azure solution design and implementation services, support & 
optimisation services and licencing.

The initial consideration for the acquisition is £4.0m, with a potential further £0.3m in cash payable on the achievement 
of certain key customer targets during the calendar year. Of the initial consideration, £2m will be satisfied by the issue 
of 1,562,500 new ordinary shares in iomart, which under the terms of the sale and purchase agreement are subject to a 
twelve month "lock in" provision and based on a fixed share price of £1.28, being the volume weighted average price for 
the 90 days prior to completion. The balance of £2.0m will be paid in cash. iomart will also repay £3.7m of debt acquired 
on completion.

The acquisition also includes a further £4.0m to £7.0m of contingent earn-out payments which are calculated based on 
Extrinsica's profitability for the 12 months ending 31 March 2024. Of any earn-out payment that becomes due, £1.0m will 
be satisfied by the issue of iomart shares (the number of shares to be issued will be based on the same share price as the 
initial consideration). The amount of contingent consideration payable, based on management's forecast, recognised at the 
date of the acquisition, is expected to be £4.0m.

Due to the proximity of the acquisition date to the financial statements being authorised for issue, IFRS 3 disclosures are 
not audited or presented. 

107

iomart Group plc Annual Report and Financial Statements 2023Notes to the Financial Statements

Year ended 31 March 2023

Parent Company Financial Statements 2023

STATEMENT OF FINANCIAL POSITION

As at 31 March 2023

Note

2023

£’000

2022

£’000

ASSETS

Non-current assets

Investments

Deferred tax

Current assets

Trade and other receivables

Cash and cash equivalents

Total assets

LIABILITIES

Non-current liabilities

Non-current borrowings

Current liabilities

Trade and other payables

Total liabilities

Net Assets

EQUITY

Called up share capital

Own shares

Capital redemption reserve

Share premium account

Merger reserve

Retained earnings

Total Equity

3

5

4

7

6

8

9

166,685

151,105

638

884

167,323

151,989

34,179

69

34,248

22,350

7,965

30,315

201,571

182,304

(34,400)

(34,000)

(34,400)

(34,000)

(48,360)

(30,042)

(48,360)

(30,042)

(82,760)

(64,042)

118,811

118,262

1,106

(70)

1,200

22,495

4,983

89,097

1,101

(70)

1,200

22,495

4,983

88,553

118,811

118,262

As permitted by section 408(3) of the Companies Act 2006, no profit and loss account of the company is presented. The 
profit for the financial year of the Company was £6,184,000 (2022: £14,317,000). 

These financial statements were approved by the Board of Directors and authorised for issue on 13 June 2023.

Signed on behalf of the Board of Directors

Reece Donovan
Director and Chief Executive Officer
iomart Group plc – Company Number: SC204560
The following notes form part of the financial statements

108

iomart Group plc Annual Report and Financial Statements 2023 
Parent Company Financial Statements 2023

STATEMENT OF CHANGES IN EQUITY

Year ended 31 March 2023

Share 
capital

Own 
shares 
EBT

Capital 
redemption 
reserve

Share 
premium 
account

Merger 
reserve

Retained 
earnings

Note

£’000

£’000

£’000

£’000

£’000

£’000

Total

£’000

Balance at 1 April 2021

1,097 

(70)

1,200 

22,495

4,983

81,347

111,052

Profit for the year

Total comprehensive 
income

Dividends – final (paid)

Dividends – interim (paid)

Share-based payments 

Issue of share capital

Total transactions with 
owners

12

12

10

8

-

-

-

-

-

4

4

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

14,317

14,317

14,317

14,317

(4,931)

(4,931)

(2,660)

(2,660)

480

-

480

4

(7,111)

(7,107)

Balance at 31 March 2022

1,101 

(70)

1,200 

22,495

4,983

88,553

118,262

Profit for the year

Total comprehensive 
income

Dividends – final (paid)

Dividends – interim (paid)

Share-based payments 

Issue of share capital

12

12

10

8

-

-

-

-

-

5

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

6,184

6,184

6,184

6,184

(3,957)

(3,957)

(2,134)

(2,134)

696

-

696

5

Balance at 31 March 2023

1,106

(70)

1,200

22,495

4,983

89,342

119,056

The nature of equity in the statement of changes in equity is disclosed in the accounting policies (note 2).

The following notes form part of the financial statements.

109

iomart Group plc Annual Report and Financial Statements 2023 
Parent Company Financial Statements 2023

Parent Company Financial Statements 2023

1. COMPANY INFORMATION

iomart Group plc is a public listed company listed on the Alternative Investment Market (“AIM”), incorporated and domiciled 
in the United Kingdom and registered in Scotland. The address of the registered office is Lister Pavilion, Kelvin Campus, 
West of Scotland Science Park, Glasgow, G20 0SP. The nature of the Company’s operations and its principal activity is that 
of a holding company.

2. ACCOUNTING POLICIES

Statement of compliance

These separate financial statements of the Company are presented as required by the Companies Act 2006.  The financial 
statements have been prepared on the historical cost basis and on a going concern basis as described below.  The financial 
statements are presented in Sterling (£).

The Company meets the definition of a qualifying entity under Financial Reporting Standard 101 (FRS 101) ‘Reduced 
Disclosure Framework” issued by the Financial Reporting Council (FRC).   Accordingly, these financial statements have 
been prepared in accordance with FRS 101. 

As permitted by FRS 101, the Company has taken advantage of all disclosure exemptions available under this standard in 
relation to share-based payments, financial instruments, capital management, presentation of cash flow statement and 
certain related party transactions.

Where relevant, equivalent disclosures have been given in the consolidated financial statements.  The principal accounting 
policies adopted are the same as those set out in note 2 to the consolidated financial statements on pages 70 to 81. These 
policies have all been applied consistently throughout the year unless otherwise stated.

Investments

Investments held as fixed assets are stated at cost less provision for any permanent diminution in value. As part of the 
acquisition strategy of the Company, the trade and net assets of subsidiary undertakings at or shortly after acquisition may 
be transferred at book value to fellow subsidiaries. Where a trade is hived across to a fellow subsidiary undertaking, the 
cost of the investment in the original subsidiary, which then becomes a non-trading subsidiary, is added to the cost of the 
investment in the entity to which the trade has been hived.  On an annual basis, in order to accurately assess any potential 
impairment of investments, the carrying value of the investment in all companies transferred is considered together against 
the future cash flows and net asset position of those companies which received the trade and net assets.

Dividends

Dividend distributions payable to equity shareholders are included in the financial statements within ‘other short-term 
financial liabilities’ when a final dividend is approved in a general meeting.  Interim dividend distributions to equity 
shareholders approved by the Board are not included in the financial statements until paid.

Going Concern

The Group going concern disclosure is on page 80.  Following the refinancing in December 2022, the Group has an 
undrawn multi-option revolving credit facility of £65.6m at 31 March 2023 (2022: £66.0m).  After making enquiries, the 
Directors have a reasonable expectation that the Company will be able to meet its financial obligations and has adequate 
resources to continue in operational existence for the foreseeable future (being a period extending at least twelve months 
from the date of approval of these financial statements).  For this reason they continue to adopt the going concern basis in 
preparing the financial statements.

Key judgements and sources of estimation uncertainty 

There were no critical accounting judgements or key sources of estimation uncertainty that would have a significant effect 
on the amounts recognised in the parent company financial statements at the balance sheet date. 

110

iomart Group plc Annual Report and Financial Statements 2023Parent Company Financial Statements 2023

3. INVESTMENTS HELD AS FIXED ASSETS

Cost

At 1 April 2022

Additions 

Transfer of investment from subsidiary undertaking

Share-based payments (note 10)

Cost at 31 March 2023

Impairment
At 1 April 2022 and 31 March 2023

Net book value of Investments at 31 March 2023

Net book value of Investments at 31 March 2022

All of the above investments are unlisted.

Shares in subsidiary undertakings 

£’000

156,105

14,864

485

231

171,684

(5,000)

166,685

151,105

2022

£’000

1,319

59

685

20,287

22,350

2022

£’000

884

2022

£’000

1,332

(869)

421

884

2023

£’000

1,327

-

823

32,029

34,179

2023

£’000

634

2023

£’000

884

(246)

-

638

Details of subsidiary undertakings are included in note 15 of the Group financial statements.  

4. TRADE AND OTHER RECEIVABLES

Prepayments

Current income tax

Other taxation and social security

Amounts owed by subsidiary undertakings

Amounts owed by subsidiary undertakings are repayable on demand and carry no interest.

5. DEFERRED TAX

The Company had recognised deferred tax assets as follows:

Share-based remuneration

The movement in the deferred tax account during the year was: 

Balance brought forward

Profit and loss account movement arising during the year

Effect of deferred tax rate change in the year

Balance carried forward

The deferred tax asset in relation to share-based remuneration arises from the anticipated future tax relief on the exercise of share 
options.

111

iomart Group plc Annual Report and Financial Statements 2023 
 
 
Parent Company Financial Statements 2023

Parent Company Financial Statements 2023

6. TRADE AND OTHER PAYABLES 

Trade creditors

Other creditors

Accruals

Current income tax 

   Contingent consideration due on acquisitions

Amounts owed to subsidiary undertakings

2023

£’000

2022

£’000

(118)

(42)

(1,215)

(778)

(4,000)

(115)

(53)

(1,135)

-

-

(42,208)

(28,739)

(48,361)

(30,042)

Amounts owed to subsidiary undertakings are repayable on demand and carry no interest.

Contingent consideration due on acquisitions at 31 March 2023 is £4,000,000 (2022: £nil).  Contingent consideration for 
Concepta Capital Ltd is based on the directors’ best estimate of payments due at 31 March 2023 and is expected to be 
paid in July 2023.  Under the Sale and Purchase Agreement, the earn-out range from £nil to £4million consideration is 
represented by a narrow EBITDA range of £300,000. This means for each £1 of additional EBITDA above a target EBITDA, 
then £13.33 consideration is earned.  This means the forecasted estimate is sensitive to small variances. 

7. BORROWINGS

Non-current:

Bank loans

Total non-current borrowings

2023

£’000

2022

£’000

(34,400)

(34,000)

(34,400)

(34,000)

Given the terms of the revolving credit facility and the ability for any drawdowns made to be extended well beyond 31 
March 2023 at the discretion of the Company, the total amount outstanding has been classified as non-current.  The 
obligations under the multi option revolving credit facility and term loan facility are repayable as follows:

Due within one year

2023

2022

Capital

Interest

£’000

-

£’000

(540)

Total

£’000

(540)

Capital

Interest

Total

£’000

£’000

£’000

-

(192)

(192)

Due within two to five years

(34,400)

-

(34,400)

(34,000)

-

(34,000)

(34,400)

(540)

(34,940)

(34,000)

(192)

(34,192)

The Directors estimate that the fair value of the Group’s borrowing is not significantly different to the carrying value. For 
details of the terms of repayment and rates of interest payable see note 21 in the Group financial statements.

112

iomart Group plc Annual Report and Financial Statements 2023Parent Company Financial Statements 2023

8. SHARE CAPITAL

Authorised

At 31 March 2022 and 2023

Called up, allotted and fully paid

At 1 April 2020

Share capital issued in the year

At 31 March 2022

Share capital issued in the year

At 31 March 2023

Ordinary shares of 1p each

Number of shares

£’000

200,000,000

2,000

109,671,107

394,257

110,065,364

497,741

1,097

4

1,101

5

110,563,105

1,106

During the year, 497,741 (2022: 394,257) ordinary shares were issued for a total consideration of £4,977 (2022: £3,942), 
resulting in a premium over the nominal value of £nil (2022: £nil).

At 31 March 2023 the Company held 140,773 shares (2022: 140,773) as own shares in the iomart Group plc Employee 
Benefit Trust (“EBT”) which were accounted for in the Own Shares EBT reserve and had a nominal value of £1,408 (2022: 
£1,408) and a market value of £175,122 (2022: £228,897). This represents 0.1% (2022: 0.1%) of the issued share capital as 
at 31 March 2023 excluding own shares. 

The share capital of iomart Group plc consists of ordinary shares with a par value of 1p. All shares, excluding the shares 
held by the Company in treasury and the shares held by the EBT, are equally eligible to receive dividends and represent 
one vote at the shareholders' meetings of iomart Group plc. All shares issued at 31 March 2023 are fully paid.

9. OWN SHARES RESERVES

At 31 March 2023 and 31 March 2022

Own shares 
EBT 

Own shares 
Total

£’000

(70) 

£’000

(70)

At 31 March 2023 the Company held 140,773 shares (2022: 140,773) in the EBT with a carrying value of £69,982 (2022: 
£69,982) which were accounted for in the Own Shares EBT reserve.

10. SHARE-BASED PAYMENTS

For details of share-based payment awards and fair values see note 26 to the Group financial statements. The Company 
financial statements recognise the charge for share-based payments for the year of £696,000 (2022: £480,000) by:  

taking the recharge in relation to directors of the parent company through the parent company statement of comprehensive 
income £464,000 (2022: £261,000),

recording an increase to its investment in subsidiaries for the amounts attributable to employees of subsidiaries and 
recording a corresponding entry to retained earnings of £232,000 (2022: £219,000).

113

iomart Group plc Annual Report and Financial Statements 2023Parent Company Financial Statements 2023

Parent Company Financial Statements 2023

11. INFORMATION REGARDING PARENT COMPANY EMPLOYEES

Average number of persons employed by the Company (including all Directors):

Technical

Sales and marketing

Administration

2023

No.

2022

No.

-

-

-

-

4

9

34

47

In the current year an exercise was undertaken to consolidate payroll and subsequently, all staff costs within the company 
in the current year relates to recharges from other Group entities.

Staff costs of the Company during the year in respect of

 employees and Directors were:

Wages and salaries

Social security costs

Pension costs

Share-based payments

2023

£’000

2022

£’000

2,046

185

45

464

2,740

1,698

(223)

65

261

1,801

The company operates a stakeholder pension scheme and also contributes to a number of personal pension schemes 
on behalf of executive Directors and some senior employees.  In the case of executive Directors, details of the pension 
arrangements are given within the Report of the Board to the Members on Directors’ Remuneration on pages 40 to 46. 
In the case of senior employees, pension contributions to individuals’ personal pension arrangements are payable by the 
Group at a rate equal to the contribution made by the senior employee subject to a maximum employer contribution of 5% 
of basic salary. Details of Directors’ emoluments are disclosed within note 5 of the Group financial statements.

12.  DIVIDENDS PAID ON SHARES CLASSED AS EQUITY

Paid during the year:

Final dividend (proposed in the prior year)

Equity dividends on ordinary shares

Interim dividend

2023
Pence per 
share

2023
£’000

2022
Pence per 
share

2022
£’000

3.60p

3,957

4.50p

4,931

Equity dividends on ordinary shares

1.94p

2,134

2.42p

2,660

Total dividend paid in cash

6,091

7,591

The Directors have recommended a final dividend for the year ended 31 March 2023 of 3.50p per share (2022: 3.60p 
per share). Subject to shareholder approval this proposed final dividend would be payable on 8 September 2023 to 
shareholders on the register at close on 18 August 2023. 

114

iomart Group plc Annual Report and Financial Statements 2023Parent Company Financial Statements 2023

13. RELATED PARTY TRANSACTIONS

As permitted by FRS 101 related party transactions with wholly owned members of the Group have not been disclosed. 
Related party transactions regarding remuneration and dividends paid to key management (only Directors are deemed to 
fall into this category) of the Company have been disclosed in note 27 of the Group financial statements.

14. ULTIMATE CONTROLLING PARTY

The Directors have assessed that there is no ultimate controlling party. 

115

iomart Group plc Annual Report and Financial Statements 2023Parent Company Financial Statements 2023

Notice of 2023 Annual General Meeting

THIS DOCUMENT IS IMPORTANT AND REQUIRES YOUR IMMEDIATE ATTENTION.  If you are in any doubt as to what action 
to take, you should consult your stockbroker, solicitor, accountant or other appropriate independent professional adviser 
authorised under the Financial Services and Markets Act 2000, as amended.  If you have sold or otherwise transferred all 
your shares in iomart Group plc, please forward this document and the accompanying form of proxy to the person through 
whom the sale or transfer was effected, for transmission to the purchaser or transferee.

IMPORTANT INFORMATION: 

The annual general meeting (the “AGM”) of the Company is to be held at 10.00 am on 5 September 2023 at the Company’s 
new registered office at 6 Atlantic Quay, 55 Robertson Street, Glasgow, G2 8JD. As you will see from the formal Notice of 
AGM set out below, there are a number of items of business to be considered (the “Resolutions”) and the purpose of each 
Resolution to be proposed at the AGM is set out in the “Explanatory Notes” which follow the formal Notice.

A  form  of  proxy  for  use  at  the  AGM  accompanies  the  Notice.  The  deadline  for  submitting  proxies  is  by  10.00  a.m.  on 
1  September  2023.  To  be  valid,  the  form  of  proxy  must  be  completed  and  returned  to  Link  Group  in  accordance  with 
paragraphs  1  and  2  of  the  Notes  appended  to  this  notice  (or  otherwise  submitted  electronically  in  accordance  with 
paragraph 3 of the Notes). 

NOTICE IS HEREBY GIVEN that the 2023 annual general meeting of iomart Group plc (the “Company”) will be held at 6 
Atlantic Quay, 55 Robertson Street, Glasgow, G2 8JD on 5 September 2023 at 10.00 am for the purpose of considering 
and, if thought fit, passing the following resolutions, of which resolutions 1 to 10 (inclusive) will be proposed as ordinary 
resolutions and resolutions 11 to 13 (inclusive) will be proposed as special resolutions:-

1 

2 

3 

4 

5 

6 

7 

8 

9 

To receive and adopt the financial statements of the Company and the directors' and auditors' reports thereon for 
the year ended 31 March 2023.

To approve the report of the board to the members on directors' remuneration for the year ended 31 March 2023.

To reappoint Scott Cunningham (who retires by rotation and, being eligible, offers himself for re-appointment) as a 
director of the Company.

To reappoint Angus MacSween (who retires by rotation and, being eligible, offers himself for re-appointment) as a 
director of the Company.

To elect Lucy Dimes (who was appointed since the last annual general meeting) as a director of the Company. 

To elect Annette Nabavi (who was appointed since the last annual general meeting) as a director of the Company

To elect Adrian Chamberlain (who was appointed since the last annual general meeting) as a director of the Company

To declare a final dividend for the year ended 31 March 2023 of 3.50p per share payable on 8 September 2023 to 
shareholders on the register of members at the close of business on 18 August 2023.

To reappoint Deloitte LLP, Chartered Accountants, as auditors of the Company from the conclusion of this meeting 
until the conclusion of the next general meeting at which accounts are laid before shareholders and to authorise the 
directors to fix the auditors’ remuneration.

10 

That  the  directors  of  the  Company  are  generally  and  unconditionally  authorised  pursuant  to  section  551  of  the 
Companies Act 2006 to exercise all powers to allot shares in the Company and to grant rights to subscribe for or to 
convert any security into shares in the Company:

(a) 

comprising  equity  securities  (as  defined  in  section  560(1)  of  the  Companies  Act  2006)  up  to  an 
aggregate  nominal  amount  of  £747,593.54  (including  within  such  limit  any  shares  issued  or  rights 
granted under paragraph (b) below) in connection with an offer by way of rights issue:

(i) 

(ii) 

to  ordinary  shareholders  in  proportion  (as  nearly  as  may  be  practicable)  to  their  existing 
holdings;

to the holders of other equity securities as required by the rights of those securities or as the 
directors otherwise consider necessary,

and subject to such exclusions or other arrangements as the directors consider expedient in relation to 
fractional entitlements, legal, regulatory or practical problems under the laws of, or the requirements of 
any regulatory body or stock exchange in, any territory, or any other matter; and

(b) 

in any other case up to an aggregate nominal amount of £373,796.77 (such amount to be reduced by 
the nominal amount of any equity securities allotted pursuant to the authority in paragraph (a) above 
in excess of £373,796.77), 

provided that such authority, unless renewed, varied or revoked by the Company, shall expire on 5 December 
2024 or, if earlier, the date of the next annual general meeting of the Company after the passing of this resolution 
save that the Company may, before such expiry, make an offer or agreement which would or might require equity 
securities to be allotted after such expiry and the directors may allot equity securities in pursuance of such an 
offer or agreement as if the authority conferred hereby had not expired. 

116

iomart Group plc Annual Report and Financial Statements 2023Notice of 2023 Annual General Meeting

This resolution revokes and replaces all unexercised authorities previously granted to the directors to allot shares 
in the Company and to grant rights to subscribe for, or to convert any security into, shares in the Company but 
is without prejudice to any allotment of shares or grant of rights already made, offered or agreed to be made 
pursuant to such authorities.

11 

That, if resolution 10 is passed, the board of directors of the Company be authorised to allot equity securities (as 
defined in the Companies Act 2006) for cash under the authority given by that resolution and/or to sell ordinary 
shares held by the Company as treasury shares for cash as if section 561 of the Companies Act 2006 did not 
apply to any such allotment or sale, such authority to be limited:

(a) 

to the allotment of equity securities in connection with an offer of equity securities (but, in the case of 
the authority granted under resolution 10(a), by way of a rights issue only) to:

(i) 

(ii) 

the  ordinary  shareholders  made  in  proportion  (as  nearly  as  may  be  practicable)  to  their 
existing respective holdings; and

to the holders of other equity securities as required by the rights of those securities or as the 
directors otherwise consider necessary,

and subject to such exclusions or other arrangements as the directors may deem necessary or expedient 
in relation to treasury shares, fractional entitlements, record dates, legal or practical problems in or 
under the laws of any territory or the requirements of any regulatory body or stock exchange; 

to  the  allotment  of  equity  securities  pursuant  to  any  authority  conferred  upon  the  directors  in 
accordance with and pursuant to article 41 of the articles of association of the Company; 

to the allotment of equity securities or sale of treasury shares (otherwise than pursuant to paragraph 
(a) or paragraph (b) above) up to a total nominal amount of £112,139.03; and

to the allotment of equity securities or sale of treasury shares (otherwise than under paragraph (a), 
paragraph (b) or paragraph (c) above) up to a nominal amount equal to 20% of any allotment of equity 
securities or sale of treasury shares from time to time under paragraph (c) above, such authority to be 
used only for the purposes of making a follow-on offer which the board of directors of the Company 
determines to be of a kind contemplated by paragraph 3 of Section 2B of the Statement of Principles 
on Disapplying Pre-Emption Rights most recently published by the Pre-Emption Group prior to the date 
of this notice,

(b) 

(c) 

(d) 

such  authority  to  expire  at  the  end  of  the  next  annual  general  meeting  of  the  Company  (or,  if  earlier,  at  the 
close of business on 5 December 2024) but, in each case, prior to its expiry the Company may make offers, and 
enter into agreements, which would, or might, require equity securities to be allotted (and treasury shares to be 
sold) after the authority expires and the board of directors of the Company may allot equity securities (and sell 
treasury shares) under any such offer or agreement as if the authority had not expired.

12 

That, if resolution 10 is passed, the board of directors of the Company be authorised in addition to any authority 
granted under resolution 11 to allot equity securities (as defined in the Companies Act 2006) for cash under the 
authority given by resolution 10 and/or to sell ordinary shares held by the Company as treasury shares for cash in 
each case as if section 561 of the Companies Act 2006 did not apply to any such allotment or sale, such authority 
to be:

(a) 

(b) 

limited  to  the  allotment  of  equity  securities  or  sale  of  treasury  shares  up  to  a  nominal  amount  of 
£112,139.03,  such  authority  to  be  used  only  for  the  purposes  of  financing  (or  refinancing,  if  the 
authority is to be used within 12 months after the original transaction) a transaction which the board 
of directors of the Company determines to be either an acquisition or a specified capital investment 
of  a  kind  contemplated  by  the  Statement  of  Principles  on  Disapplying  Pre-Emption  Rights  most 
recently published by the Pre-Emption Group prior to the date of this notice; and

limited to the allotment of equity securities or sale of treasury shares (otherwise than under paragraph 
(a)  above)  up  to  a  nominal  amount  equal  to  20%  of  any  allotment  of  equity  securities  or  sale  of 
treasury shares from time to time under paragraph (a) above, such authority to be used only for the 
purposes of making a follow-on offer which the board of directors of the Company determines to be 
of a kind contemplated by paragraph 3 of Section 2B of the Statement of Principles on Disapplying 
Pre-Emption Rights most recently published by the Pre-Emption Group prior to the date of this notice,

such authority to expire at the end of the next annual general meeting of the Company (or, if earlier, at the close 
of business on 5 December 2024) but, in each case, prior to its expiry the Company may make offers, and enter 
into agreements, which would, or might, require equity securities to be allotted (and treasury shares to be sold) 
after the authority expires and the board of directors may allot equity securities (and sell treasury shares) under 
any such offer or agreement as if the authority had not expired.

117

iomart Group plc Annual Report and Financial Statements 2023Notice of 2023 Annual General Meeting

Notice of 2023 Annual General Meeting

13 

That the Company be and is hereby generally and unconditionally authorised for the purposes of section 701 of 
the Companies Act 2006 to make one or more market purchases (within the meaning of section 693(4) of that 
Act) of ordinary shares of 1 pence each in the Company provided that:

(a) 

(b) 

(c) 

(d) 

(e) 

the maximum number of ordinary shares hereby authorised to be purchased is 11,213,903, representing 
10%  of  the  Company's  issued  ordinary  share  capital  as  at  the  latest  practicable  date  prior  to  the 
publication of this notice of annual general meeting);

the minimum price (exclusive of any expenses) which may be paid for each ordinary share is 1 pence;

the maximum price (exclusive of any expenses) which may be paid for each ordinary share shall be not 
more than 5% above the average of the middle market quotations for an ordinary share on the relevant 
investment exchange on which the ordinary shares are traded for the five business days immediately 
preceding the date on which such ordinary share is contracted to be purchased;

unless previously revoked or varied, the authority hereby conferred shall expire at the end of the next 
annual general meeting of the Company (or, if earlier, at the close of business on 5 December 2024); and

the Company may make a contract or contracts for the purchase of ordinary shares under this authority 
before the expiry of this authority which would or might be executed wholly or partly after the expiry of 
such authority, and may make purchases of ordinary shares in pursuance of such a contract or contracts, 
as if such authority had not expired.

By order of the Board  

Julie Brown 

Company Secretary 

11 August 2023   

6 Atlantic Quay, 

55 Robertson Street,

Glasgow G2 8JD

118

iomart Group plc Annual Report and Financial Statements 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notice of 2023 Annual General Meeting

NOTES:

Appointment of Proxy

1 

2 

3 

As a member of the Company you are entitled to appoint a proxy to exercise all or any of your rights to attend, 
speak and vote at a meeting of the Company.  You should have received a proxy form with this notice of meeting.  
You can only appoint a proxy using the procedures set out in the notes to the proxy form. A proxy need not be a 
member of the Company. 

To be effective (subject to paragraph 3 below), the proxy form, and any power of attorney or other authority 
under which it is executed (or a duly certified copy of any such power or authority), must be deposited at the 
office of the Company’s registrars, Link Group, Central Square, 29 Wellington Street, Leeds, LS1 4DL, not less 
than 48 hours (excluding weekends and bank holidays) before the time for holding the meeting (i.e. by 10.00am 
on Friday 1 September 2023) and if not so deposited shall be invalid.

Alternatively,  you  may  instead  submit  your  proxy  vote  electronically  by  accessing  the  shareholder  portal  at 
www.signalshares.com, logging in and selecting the ‘Vote Online Now’ link. You will require your username and 
password  in  order  to  log  in  and  vote.  If  you  have  forgotten  your  username  or  password  you  can  request  a 
reminder via the shareholder portal. If you have not previously registered to use the portal you will require your 
investor code (‘IVC’) which can be found on your share certificate. Proxy votes should be submitted as early as 
possible and, in any event, not less than 48 hours (excluding weekends and bank holidays) before the time for 
holding the meeting (i.e. by 10.00am on Friday 1 September 2023) and if not so submitted shall be invalid.

Entitlement to attend and vote

4 

Pursuant to Regulation 41 of the Uncertificated Securities Regulations 2001, only those members entered in the 
Company's register of members at:

· 

· 

close of business on Friday 1 September 2023; or

if this meeting is adjourned, at close of business on the day two days prior to the adjourned meeting,

shall be entitled to attend and vote at the meeting. 

Documents on Display

5 

Copies of the service contracts and letters of appointment of the directors of the Company will be available:

· 

· 

Communication

for at least 15 minutes prior to the meeting; and

during the meeting.

6 

Except  as  provided  above,  members  who  wish  to  communicate  with  the  Company  in  relation  to  the  meeting 
should do so by post to the Company's new registered office, details of which are below.  No other methods of 
communication will be accepted.

Address: 

The Company Secretary

iomart Group plc

6 Atlantic Quay 

55 Robertson Street 

Glasgow 

G2 8JD

119

iomart Group plc Annual Report and Financial Statements 2023 
 
 
 
 
 
 
 
 
 
Notice of 2023 Annual General Meeting

Notice of 2023 Annual General Meeting

EXPLANATORY NOTES TO THE NOTICE OF ANNUAL GENERAL MEETING 

iomart Group plc

Ordinary Resolutions

Resolutions 1 to 10 are all to be proposed as ordinary resolutions.  This means that for each of those resolutions to be 
passed, more than half of the votes cast must be in favour of the resolution.

Resolution 1 – To receive and adopt the financial statements for the year ended 31 March 2023 and the directors' and 
auditors' reports thereon

For each financial year the directors of the Company must present the audited financial statements, the directors' report 
and the auditors' report on the financial statements to the shareholders at an annual general meeting.  

Resolution 2 – To approve the directors' remuneration report

Shareholders are asked to approve the directors' remuneration report which may be found in the annual report on pages 41 
to 47.  This resolution is an advisory one and no entitlement to remuneration is conditional on the resolution being passed.

Resolutions 3, 4, 5, 6 and  7 – Re-appointment of directors

Under  article  24  of  the  Company's  articles  of  association,  one  third  of  the  directors  who  are  subject  to  retirement  by 
rotation, or, if the number is not three or a multiple of three, the number nearest to but not less than one-third, shall retire 
at each annual general meeting.  Pursuant to those articles, Scott Cunningham and Angus MacSween are required to retire 
by rotation at this annual general meeting and, being eligible, offer themselves for reappointment. In addition, the articles of 
association also stipulate that any directors appointed by the Board since the last annual general meeting of the Company 
must offer themselves for reappointment at the next annual general meeting following their appointment. Lucy Dimes was 
appointed on 30 August 2022, Annette Nabavi was appointed on 25 May 2023 and Adrian Chamberlain was appointed on 
1 June 2023 (and therefore all were appointed since the Company’s annual general meeting in 2022) and accordingly offer 
themselves for reappointment. 

The Board of Directors is satisfied that the performance of Scott Cunningham, Angus MacSween, Lucy Dimes, Annette 
Nabavi and Adrian Chamberlain continues to be effective and demonstrates commitment to their roles with the Company 
including  commitment  of  time  for  board  meetings  and  other  duties  required  of  them.    Accordingly,  resolutions  3,  4,  5, 
6  and  7  propose  the  reappointment  of  Scott  Cunningham,  Angus  MacSween,  Lucy  Dimes,  Annette  Nabavi  and  Adrian 
Chamberlain respectively.

Brief biographical details of Scott Cunningham, Angus MacSween, Lucy Dimes, Annette Nabavi and Adrian Chamberlain 
are given below.

Scott Cunningham, appointed 2018: Scott is a chartered accountant having trained with Arthur Andersen where he became 
a senior manager providing audit and transaction support services to both public and private companies. Leaving Arthur 
Andersen in 2001, Scott joined Clyde Blowers and performed a number of roles including Group Financial Controller for the 
Clyde Bergemann Power Group from 2003 to 2006.  He became Director of Corporate Finance and Company Secretary for 
AIM listed InterBulk Group plc in February 2006 and, in April 2007, Scott became Group Finance Director for InterBulk Group 
plc until it was successfully sold to Den Hartogh in March 2016. Immediately prior to joining iomart he was an Investment 
Director at Clyde Blowers Capital.

Angus MacSween, appointed 2000: Angus founded iomart in December 1998 following 15 years spent creating and selling 
businesses in the telephony and internet sector. In 1984, after a short service commission in the Royal Navy, Angus started 
his  first  business  selling  telephone  systems.  He  then  grew  and  sold  five  profitable  businesses  –  including  Prestel,  an 
online information division of BT, which he turned into one of the UK’s first internet service providers. Following the sale of 
Teledata Limited, the UK’s leading telephone information services company, to Scottish Telecom plc, Angus then spent two 
years on the executive of Scottish Telecom plc where he was responsible for the development of the company's internet 
division.  Angus was Chief Executive Officer until he retired on 1 October 2020 and was appointed as a Non-Executive 
Director on the same day.

Lucy Dimes, appointed 2022: Lucy brings extensive experience across the technology, telecoms and business services 
sectors, gained from a successful international executive career at BT plc, Alcatel-Lucent (now Nokia), Fujitsu, Virgin Money 
plc, UBM plc and Equiniti Group plc. Lucy holds an MBA from London Business School, a First Class Degree in Business 
from Manchester Metropolitan University, and attended the Global Women Leadership Programme at Harvard Business 
School. Lucy is also a Non-Executive Director of Babcock International Group plc and a member of their Remuneration, 
Audit, Nomination and UK Security Committees. She is the Founder and Director of Paradimes Services Ltd, a consultancy 
and advisory business, and was previously an NED for Berendsen plc from 2012 to 2016 prior to their acquisition by Elis S.A.  

120

iomart Group plc Annual Report and Financial Statements 2023Notice of 2023 Annual General Meeting

Annette  Nabavi,  appointed  2023:  Annette  brings  over  30  years  of  experience  in  operational  and  advisory  roles  in  the 
technology sector including significant expertise in driving growth through acquisition and partnerships. Annette currently 
sits on the board of Eleco plc, an AIM listed software company, and serves as the Chair of its Remuneration Committee.  
She has held several Non-Executive Director roles, including a seven-year tenure at AIM listed Maintel Holdings Plc, a cloud 
and managed services company, where she also chaired the Remuneration Committee. She has substantial experience in 
the area of remuneration through her involvement with the Quoted Companies Alliance (QCA), where she supported the 
update to the Remuneration Committee Guide. Annette is a Non-Executive Director, and Remuneration Committee Chair at 
Eleco plc and is Finance Director for Women in Telecoms and Technology, a Not-for-Profit organisation.

Adrian  Chamberlain,  appointed  2023:  Adrian  has  considerable  experience  across  the  technology  and  telecoms  sector, 
having spent a significant period of his executive career with Cable & Wireless plc before becoming CEO of Message Labs 
and  then  Achilles,  both  cloud-based  SaaS  businesses.  He  has  substantial  experience  in  strategy  formulation,  growing 
turnover and establishing presence in new markets. Until recently, Adrian was the Chair of the Board of eConsult Health 
Ltd, a cloud-based SaaS business in the healthcare sector. Adrian is a Non-Executive Director at Alfa Financial Software 
Holdings plc, a listed global software provider, a Non-Executive and Senior Independent Director at Cambridge University 
Hospitals NHS Foundation Trust.

Resolution 8 – To declare a dividend of 3.50p per ordinary share

Subject  to  the  provisions  of  the  Companies  Act  2006,  the  Company  may  by  ordinary  resolution  declare  dividends,  but 
no dividend shall exceed the amount recommended by the Board of Directors.  The Board of Directors recommends the 
payment of a final dividend of 3.50p per ordinary share, to be payable to shareholders registered at close of business on 
18 August 2023.

Resolution 9 – Re-appointment and remuneration of auditors

The Company is required at each general meeting at which financial statements are presented to shareholders to appoint 
auditors who will remain in office until the next such meeting. Deloitte LLP have expressed their willingness to continue in 
office for a further year. In accordance with company law and corporate governance best practice, shareholders are also 
asked to authorise the directors to determine the auditors’ remuneration.

Resolution 10 – Authority to allot shares 

Under section 551 of the Companies Act 2006, the directors of a company may only allot shares or grant rights to subscribe 
for, or to convert any security into, shares in the company if authorised to do so.

In  line  with  guidance  issued  by  the  Investment  Association,  the  authority  contained  in  paragraph  (a)  of  this  resolution 
will (if passed) give the directors authority to allot ordinary shares in connection with a rights issue in favour of ordinary 
shareholders  up  to  an  aggregate  nominal  amount  equal  to  £747,593.54  (representing  74,759,354  ordinary  shares  of  1p 
each) as reduced by the nominal amount of any shares issued under paragraph (b) of this resolution.  This amount (before 
any reduction) represents approximately two-thirds of the issued ordinary share capital (excluding treasury shares) of the 
Company as at the latest practicable date prior to publication of the notice of the meeting. 

The authority contained in paragraph (b) of this resolution will (if passed) give the directors the authority to allot ordinary 
shares up to an aggregate nominal value of £373,796.77 (representing 37,379,677 ordinary shares of 1p each).  This amount 
represents approximately one-third of the issued ordinary share capital (excluding treasury shares) of the Company as at 
the latest practicable date prior to the publication of the notice of the meeting.  

This authority will expire on 5 December 2024 or, if earlier, at the conclusion of the next annual general meeting.

121

iomart Group plc Annual Report and Financial Statements 2023Notice of 2023 Annual General Meeting

Notice of 2023 Annual General Meeting

Special Resolutions

Resolutions 11, 12 and 13 will be proposed as special resolutions.  This means that, for each of those resolutions to be 
passed, at least three-quarters of the votes cast must be in favour of the resolution.

Resolutions 11 and 12 - Disapplication of statutory pre-emption rights

The Companies Act 2006 gives holders of ordinary shares, with limited but important exceptions, certain rights of pre-
emption on the issue for cash of new ordinary shares or on the sale of any shares which the Company may hold in treasury 
following a purchase of its own shares. Your Board of Directors believes that it is in the best interests of the Company 
that, as in previous years, the Board should have limited authority to allot some shares for cash or sell treasury shares 
without first having to offer such shares to existing shareholders. The directors' current authority expires at the close of 
the forthcoming annual general meeting. The authority sought by way of resolution 11 would expire at the earlier of the 
close of the next annual general meeting or 5 December 2024.  The authority, if granted, will relate to the allotment of new 
ordinary shares or the sale of treasury shares in respect of (a) rights issues and similar offerings, where difficulties arise 
in offering shares to certain overseas shareholders, and in relation to fractional entitlements and certain other technical 
matters, (b) the right to receive shares, credited as fully paid, instead of cash in respect of the whole (or some part, to be 
determined by the board of directors) of such cash dividend or dividends (if the Company offers shareholders the option 
of making an election of that nature and if relevant shareholders make such an election), (c) generally to allotments (other 
than in respect of pre-emptive offerings) of ordinary shares or the sale of treasury shares having an aggregate nominal 
value not exceeding £112,139.03 (being equal to 10% of the issued ordinary share capital (excluding treasury shares) of 
the Company as at the latest practicable date prior to the publication of the notice of the meeting) and (d) to a follow-on 
offer which the Board of Directors of the Company determines to be of a kind contemplated by paragraph 3 of Section 2B 
of the Statement of Principles on Disapplying Pre-Emption Rights most recently published by the Pre-Emption Group prior 
to the date of this notice.

Resolution  12,  if  approved,  would  give  your  Board  of  Directors  an  additional  authority  to  issue  ordinary  shares,  or  sell 
treasury shares, for cash in connection with an acquisition or capital investment of a kind contemplated by the Pre-Emption 
Group's Statement of Principles (a) up to an additional aggregate nominal amount of £112,139.03 (being equal to 10% of 
the issued ordinary share capital (excluding treasury shares) of the Company as at the latest practicable date prior to the 
publication of the notice of the meeting) and (b) in respect of a follow-on offer which the Board of Directors determines to 
be of a kind contemplated by paragraph 3 of Section 2B of the Statement of Principles on Disapplying Pre-Emption Rights 
most recently published by the Pre-Emption Group prior to the date of this notice. Your Board of Directors confirms that 
it will only allot shares pursuant to this authority where the allotment is in connection with the financing (or refinancing, if 
the authority is to be used within 12 months after the original transaction) a transaction which the Board determines to be 
either an acquisition or a specified capital investment of a kind contemplated by the Statement of Principles on Disapplying 
Pre-Emption Rights most recently published by the Pre-Emption Group prior to the date of the notice of AGM.

The powers given by resolutions 11 and 12 will, unless sooner revoked or renewed by the Company in a general meeting, 
last until the earlier of the close of the next annual general meeting or 5 December 2024.

Resolution 13 – Authority to purchase the Company's own shares

This resolution grants authority to the Company to make purchases of up to a maximum of 10% of the issued ordinary share 
capital of the Company as at the latest practicable date prior to the publication of the notice of this meeting.

In certain circumstances it may be advantageous for the Company to purchase its ordinary shares.  The Directors would use 
the share purchase authority with discretion and purchases would only made from funds not required for other purposes 
and in light of market conditions prevailing at the time.  In reaching a decision to purchase ordinary shares, your Directors 
would take account of the Company's cash resources and capital, the effect of such purchases on the Company's business 
and on earnings per ordinary share.

The  Directors  have  no  present  intention  of  using  the  authority.    However,  the  Directors  consider  that  it  is  in  the  best 
interests of the Company and its shareholders as a whole that the Company should have flexibility to buy back its own 
shares should the directors in the future consider that it is appropriate to do so.

In relation to any buy back, the maximum price per ordinary share at which the Company is authorised in terms of resolution 
13 to effect that buy back is 5% above the average middle market price of an ordinary share for the five business days 
immediately preceding the date on which the buy back is effected.

The statutory provisions governing buy backs of own shares are currently contained in, inter alios, sections 693 and 701 of 
the Companies Act 2006. 

122

iomart Group plc Annual Report and Financial Statements 2023Chief Executive Officer
Chief Financial Officer
Non-Executive Chair
Non-Executive Chair
Non-Executive Director
Non-Executive Director
Non-Executive Director
Non-Executive Director
Non-Executive Director
Non-Executive Director

Registered office (effective 26 June 2023)
6 Atlantic Quay
55 Robertson Street
Glasgow
G2 8JD

Officers and Professional Advisers

Directors
Reece Donovan MSc, BSc 
Scott Cunningham BAcc, CA 
Ian Steele BAcc, CA (resigned 30 August 2022) 
Lucy Dimes (appointed 30 August 2022) 
Angus MacSween  
Richard Masters LLB, DipLP 
Karyn Lamont BAcc, CA 
Andrew Taylor (resigned 31 December 2022) 
Annette Nabavi (appointed 25 May 2023) 
Adrian Chamberlain (appointed 1 June 2023) 

Secretary 
Andrew McDonald BA, CA (resigned 28 February 2023)
Julie Brown LLB (appointed 28 February 2023)

Registered office (as at date of signing 
the annual report and financial statements)
Lister Pavilion
Kelvin Campus
West of Scotland Science Park
Glasgow G20 0SP

Nominated adviser and broker
Investec Bank Plc
30 Gresham Street
London EC2V 7QP

Solicitors
Pinsent Masons LLP
141 Bothwell Street
Glasgow G2 7EQ 

Independent auditor
Deloitte LLP
Level 5, 110 Queen Street
Glasgow G1 3BX

Registrars
Link Asset Services
Bourne House
34 Beckenham Road
Beckenham
Kent BR3 4TU

Company Registration Number
SC204560

123

iomart Group plc Annual Report and Financial Statements 2023Officers and Professional Advisers

124

iomart Group plc Annual Report and Financial Statements 2023www.iomart.com
iomart Group plc, 6 Atlantic Quay, 55 Robertson Street, Glasgow G2 8JD
Design by iomart Group plc. All rights reserved. © iomart Group plc 2023. All other trademarks and registered trademarks are the property of their 
respective owners.