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Vertu Motors

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FY2020 Annual Report · Vertu Motors
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ANNUAL REPORT & FINANCIAL STATEMENTS
For the year ended 29 February 2020

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20 August 2020   

7 October 2020 

May 2021 

Table of Contents 

Chairman’s Statement  

Highlights 

Strategic Report  

Advisors 

Corporate and Social Responsibility Report 

Directors’ Report 

Corporate Governance Report 

Remuneration Committee Report 

Directors’ Remuneration Report 

Independent Auditors’ Report  

Consolidated Income Statement 

Consolidated Statement of Comprehensive Income 

Consolidated Balance Sheet 

Consolidated Cash Flow Statement 

Consolidated Statement of Changes in Equity 

Notes to the Consolidated Financial Statements 

Company Balance Sheet 

Company Statement of Changes in Equity 

Notes to the Company Financial Statements 

Alternative Performance Measures 

Financial Diary 

Annual General Meeting 

Interim Results 2020/21 

Final Results 2020/21 

Vertu Motors plc (Company Number: 05984855) 

1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Chairman’s Statement  
This is not the report I envisaged writing when the financial year under review ended on the 
29  February  2020  with  recent  months  dominated  by  the  impact  of  the  COVID-19  virus.  
Despite  well  publicised  industry  headwinds,  the  Group  delivered  a  robust  underlying  trading 
result.  The outcome is even more pleasing as it has absorbed trading losses and acquisition 
costs relating to the businesses acquired in January and February 2020. Year-on-year growth 
in trading performance, excluding the impact of these acquisitions was delivered. 

The  Group  at  present  faces  a  fundamental  challenge  posed  by  the  global  COVID-19 
pandemic.    The  effects  of  reduced  mobility  and  the  temporary  closure  of  Group’s  sales 
showrooms  has  had  a  significant  impact  on  the  Group  in  the  post  year  end  period.    The 
lockdown on 24 March commenced during the sector’s most significant month for activity and 
profitability.    Immediate  actions  were  taken  to  protect colleagues  and  customers  in  applying 
the  requirements  of  Government  to  close  all  the  Group’s  vehicle  sales  showrooms  and 
physical  sales  activity.    The  bulk  of  the  Group’s  vehicle  service  and  repair  operations 
remained  open,  at  reduced  capacity,  in  order  to  keep  key  workers  and  other  essential 
vehicles on the road.  In mid-May, following the relaxation of the lockdown, service operations 
were  extended  to  all  customers  and  the  Group  commenced  a  vehicle  delivery  service  for 
vehicle  sales  from  dealerships  in  line  with  revised  English  guidelines.    Showroom  activity  in 
England recommenced from 1 June. 

Considering  the  ongoing  situation,  and  to  preserve  cash,  the  Board  does  not  recommend  a 
final dividend for the year ended 29 February 2020.  The Board recognises the importance of 
dividends in delivering shareholder value and will consider resumption of dividend payments 
in due course. 

The  Board  has  taken  sensible  steps  around  Executive  remuneration  and  cash  preservation.  
The strong balance sheet has aided the ability of the business to withstand the current crisis.  
Banking covenants have been waived and significant liquidity is in place, aided by the support 
of the Group’s banks and Manufacturer Partners. 

Prior  to  the  spread  of  the  virus from  China,  the  UK  automotive  retail  sector  already  faced  a 
series  of  challenges  in  FY20.    These  included  new  vehicle  supply  constraints,  driven  by 
continued weakness in Sterling and EU Worldwide Harmonised Light Vehicle Test Procedure 
(“WLTP”) regulations, which applied to commercial vehicles for the first time in 2019, political 
uncertainty  around  the  exit  of  the  UK  from  the  EU  impacting  consumer  confidence  and 
continued cost pressures.   

Whilst we believe the pandemic will eventually pass or be controlled, we do not know exactly 
what  the  longer-term  impacts  on  the  sector  and  business  will  be.    It  is  possible  that  the 
aftermath will see reversals to sector trends in some areas and an acceleration of others.  It is 
likely  that  the  growth  in  importance  of  omni-channel  retailing  and  digital  channels  will  be 
accelerated and the Group is well-positioned for this change.  Financial pressures on already 
stressed  businesses  in  the  sector,  could  lead  to  an  acceleration  of  much  needed  franchise 
retailer capacity reductions in the UK and this should enhance volumes and returns for those 
remaining.    We  expect  that those  businesses  in  the  sector  with  scale, strong  brands, stable 
and  experienced  management  and  financial  resilience  will  be  net  beneficiaries  from  these 
trends. 

The  Board,  in  late  2019,  agreed  the  following  strategic  imperatives  for  the  Group  and 
considers  that  they  remain  critical  and  highly  relevant  in  the  new  environment  the  business 
finds itself in today: 

•  To grow as a major scaled franchised dealership group and to develop our portfolio of 
Manufacturer  partners,  whilst  being  mindful  of  industry  development  trends,  to 
maximise long-run returns. 

•  To  be  at  the  forefront  of  omni-channel  retailing  and  digitalisation  in  the  sector, 

delivering a cohesive ‘bricks and clicks’ strategy. 

•  To  reduce  the  cost  base  of  the  Group  through  scale  economies  and  using 

digitalisation of processes to reduce costs. 

•  To develop and motivate the Group’s colleagues to ensure consistency of operational 

delivery across the business.  

•  To  develop  ancillary  businesses  to  add  revenue  and  returns  which  complement  the 

core business. 

2 

Vertu Motors plc (Company Number: 05984855) 

 
Chairman’s Statement (continued)  
Our aims are to deliver outstanding customer service and to build long-term value through the 
delivery of sustainable growth in cash flows and earnings per share. It is imperative that this is 
done  alongside  the  constant  application  of  the  Group’s  Core  Values  to  foster  trust  with  all 
stakeholders be they colleagues, customers, investors or Manufacturer partners.  The Group 
is very well positioned to do this and the current crisis, in all likelihood, will enhance the speed 
of change and provides a clear opportunity to continue to deliver on our strategy. 

I  would  like  to  take  this  opportunity  to  thank  all  the  management  and  colleagues  for  their 
professionalism and fortitude to deliver the result for the financial year and to react positively 
to the impacts of the pandemic. 

Andrew Goss 
Chairman 

Vertu Motors plc (Company Number: 05984855) 

3 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Highlights 
OPERATIONAL AND OUTLOOK HIGHLIGHTS 

•  Adjusted1  profit  before  tax  of  £23.5m  in  line  with  expectations,  despite  absorbing 

costs and losses of £0.7m in relation to recent acquisitions (2019: £23.7m) 

•  12  sales  outlets  added  in  year  including  the  addition  of  3  new  franchise  partners  to 

the Group’s portfolio 

•  Strong  management,  supported  by  scalable,  sector-leading  in-house  developed 
systems,  provides  assurance  of  tight  control  of  operations  and  swift  execution  of 
strategies 

•  Deployment of new technologies accelerating progress in both omni-channel retailing 

and increasing efficiency in transaction processing across the business 

•  Meticulous  planning  undertaken  for  the  re-opening  of  dealerships  in  a  safe  and 

socially distanced way 

•  Strong balance sheet with low debt levels results in significant liquidity being in place, 

aided by supportive banks and Manufacturer partners 

•  Group is very well positioned to take a larger role in the sector through consolidation 

and growth opportunities and has the ambition to do so 

FINANCIAL HIGHLIGHTS 

•  £82.3m  (2.8%)  growth  in  revenues  to  £3.1bn,  with  like-for-like  revenue  growth  of 

1.2% 

•  Excellent aftersales performance with like-for-like revenue growth of 4.6% delivering a 

5.9% growth in gross profit 

•  Stable used vehicle volume and margins delivered, despite pricing volatility in first half 

and absorption of additional preparation charges from aftersales 

•  Like-for-like fleet and commercial revenue growth of 5.3% delivering £5.6m additional 

total gross profit 

•  Strong  cost  control  exhibited  with  like-for-like  operating  expense  growth  of  1.4% 
(2019: 4%) and total underlying operating expenses representing 10.0% of revenues 
(2019: 9.9%) 

•  Growth in Adjusted1 operating profit to £29.1m (2019: £27.4m) 

•  Non-cash impairment charge of £14.4m included in non-underlying charges 

•  Profit before tax of £7.3m (2019: £25.3m) 

•  Underlying earnings per share increased to 5.12p (2019: 5.10p) 

•  No final dividend is recommended 

•  Net tangible assets per share of 46.0p (2019: 44.9p) 

•  Adjusted2 net debt of £2.8m at 29 February 2020 (2019: net cash £22.9m) 
1 Excludes non-underlying items 
2 Excludes amounts drawn on used vehicle stocking loans 
Given the heightened uncertainty of any forecast at this current time it is inappropriate to provide any guidance 
with respect to market expectations 

Vertu Motors plc (Company Number: 05984855) 

4 

 
 
 
Strategic Report  
This report seeks to inform all stakeholders on how the Group has performed in the year to 29 
February  2020  and  to  review  the  challenges  the  Group  faces,  the  opportunities  available  to 
exploit  and  explains  how  the  business  will  be  managed  going  forward.    Clearly  the  Group’s 
current  position  is  dominated  by  the  impact  of  COVID-19  in  the  United  Kingdom  and  this  is 
addressed  later  in  the  report.   The financial  overview  section  includes  a  detailed  analysis  of 
financial and operational performance. 

The  year  saw  the  Group  move  forward  significantly  in  terms  of  its  key  strategic  objectives.  
Despite  sector  wide  trading  headwinds,  the  Group  delivered  a  robust  financial  result  with 
Adjusted profit before tax of £23.5m (2019: £23.7m).  This result was after absorbing £0.7m of 
trading losses and acquisition costs from the additional 12 sales outlets added to the Group in 
the early part of 2020. 

Profit  before  tax  reduced  from  £25.3m  to  £7.3m,  largely  reflecting  a  significant  non-cash 
impairment of £14.4m in relation to intangible and tangible assets.  This impairment reflected 
revised cash flow forecasts in the light of the impact of COVID-19 on anticipated future cash 
flows.  This  impairment  was  predominantly  in  relation  to  goodwill  relating  to  the  Group’s 
Mercedes-Benz operations and a freehold property operating the Vauxhall franchise. 

The  Group’s  Adjusted  operating  profit  rose  from  £27.4m  to  £29.1m  bearing  witness  to  the 
strong  operational  execution  of  the  Group  in  the  year,  despite  headwinds.    Higher 
manufacturer  new  vehicle  stocking  charges  in  the  year  contributed  to  a  rise  in  net  finance 
charges  of  £1.9m  which  resulted  in  the  reported  decline  in  adjusted  profit  before  tax.    The 
stocking  charge  increase  arose  due  to  higher  consignment  stock  pipelines  in  anticipation  of 
Brexit and higher interest rates. 

This  financial  result  reflected  the  inherent  strength  of the  Group  with  its  stable  management 
team,  strong  culture  and  increasingly  sophisticated  in-house  digital  systems  platform.    The 
Group has a clear strategy and is executing it. 

Execution of Strategy  

Progress  made  during  the  year  towards  the  delivery  of  the  Group’s  strategic  imperatives  is 
outlined below, together with an assessment of the changing environment in which the Group 
operates and how the business has and intends to react.  

Growth 

Importance of Scale and Brand 

Manufacturers  rely  upon  their  retail franchise  dealer  network  to  deliver  their  products  to  end 
users  and  to  provide  essential  aftersales  care.    There  is  very  little  sign  that  this  will  not 
continue  long  into  the  future,  primarily  due  to  the  capital  investment  required  to  have  the 
necessary  physical  presence  and  the  complexity  of  organising  businesses  across  every 
geography  across  the  globe.    The  Manufacturers  have  enough  challenges  for  investment 
(exacerbated  by  the  current  crisis)  and  so  the  development  of  revolutionary  new  distribution 
models is considered unlikely.  Indeed, the level of assistance by Manufacturers to their retail 
networks  during  the  pandemic  has  been  significant  and  gives  evidence  of  their  desire  to 
support and maintain their existing distribution model. 

This does not mean that there will be no changes in the composition and structure of the UK’s 
franchise dealer network.  We expect a continued tendency for the number of UK franchised 
dealer outlets to decline and this may indeed progress more quickly now.  Manufacturers will 
seek  simplification  in  their  networks,  choosing  to  work  with  fewer,  larger  retail  partners  of 
scale  which  best  deliver  on  their  objectives.    The  positive  relationships  the  Group  has 
established  with  Manufacturer  partners  means  it  is  well  placed  to  take  advantage  of  this 
ongoing  consolidation.    In  terms  of  representation,  a  more  fluid  representation  plan  is 
anticipated  to  emerge,  more  suited to  local  market conditions  (rather  than  a  one  size  fits  all 
approach across varying geographies) which could involve the development of market areas, 
large  dealership  hubs,  used  car  only  operations,  local  aftersales  only  facilities,  potentially 
combined  with  localised  delivery  points.  These  trends  are  likely  to  enhance  sales  per  sales 
outlets for the remaining network representation points.  

Vertu Motors plc (Company Number: 05984855) 

5 

 
 
Strategic Report (continued) 
Execution of Strategy (continued) 

Growth (continued) 

Importance of Scale and Brand (continued) 

To deliver long-term value to the Group’s owners, the Group’s strategy is to continue to grow 
through acquiring both volume and premium franchised dealerships.  The Board believes that 
the benefits of scale in the sector are increasing over time.  Scale benefits include: a national 
online and off-line co-ordinated marketing strategy, based on strong brands, to maximise the 
benefits  of  the  Group’s  unique  national  footprint,  online  platforms,  scaled  highly  efficient 
contact  centres,  franchise  management  dedication,  purchasing  efficiencies  and  access  to 
competitive consumer finance packages for the Group’s customers. 

their  effectiveness 

Further  consolidation  of  the  sector  by  large-scale  national  brands  is  likely  to  continue  in  the 
years  ahead.    The  Group  currently  operates  a  small  number  of  brands  in  the  UK  and 
third-party  assessments  of  consumer 
measures 
awareness.    Bristol  Street  Motors  is  one  of  the  top  automotive  retail  brands  in  England  for 
volume  franchises  and  has  been  promoted  by  significant  TV  advertising  in  recent  years.  
Bristolstreet.co.uk is one of the most significant websites in the sector and the brand is over 
100 years old.  In Scotland, Macklin Motors is the Group’s sole brand North of the Border and 
is  ten  years  old  this  year.  It  has  also  benefitted  from  recent  acquisition  growth  and  a  long 
period of TV exposure.  

through  regular 

The  Group  is  increasingly  developing  customer  awareness  of  its  core  premium  franchise 
brand,  Vertu,  and  will  commence  its  first  TV  marketing  campaign  in  relevant  regions  in  the 
coming months.  Vertu is a fresh brand developed since 2006 and the Board believe it is set 
to  become  a  major  player  in  the  UK  in  the  years  ahead.    A  new  website,  Vertumotors.com, 
has  now  launched  to  leverage  the  brand  on  a  single  platform  across  franchises  such  as 
Honda, Volkswagen, Toyota and Mercedes-Benz. 

The final, major Group brand is Farnell, which operates Jaguar Land Rover franchises in the 
North  of  England  and  has  been  associated  with  the  brands  since  1948.  Farnell  has  an 
excellent reputation and has the ability to be further developed. 

Portfolio Development and changes 

As part of the strategy for scale, the Group seeks to add additional Manufacturer partners, not 
currently  represented  in  the  portfolio,  to  facilitate  additional  growth  opportunities  and 
succeeded in this in the financial year.  In addition, it is likely that more dealership locations 
will see increased levels of multi-franchising, where two or more franchises are represented at 
one  location,  to  provide  sales  and  service functions  in  a  territory,  but  with  a  lower  operating 
cost  base.    The  Group  has  executed  multi-franchising  actions  in  several  its  locations  in  the 
year ended 29 February 2020 and continues to evaluate such opportunities to maximise the 
profitability  of  each  location.    Increased  flexibility  of  formats  and  Manufacturer  requirements 
are likely to aid this process and again the current situation is likely to accelerate this trend.  

Reflective of the above, on 20 December 2019, the Group exited the Volvo franchise in Derby 
with  the  business  being  transferred  to  a  subsidiary  of  Marshall  Motor  Holdings  plc.    The 
premises  were  retained  and  after  refurbishment,  the  Group  opened  the  site  as  the  Group’s 
sixth  Peugeot  dealership  on  28  February  2020.    Additionally,  in  January  2020,  the  Group 
opened two new franchise outlets for Hyundai in the North East of England bringing the total 
of  Hyundai  outlets  operated  to  10.    This  growth  of  Bristol  Street  Motors  arose  at  Silverlink, 
North  Tyneside  in  the  Group's  former  Infiniti  dealership  and,  in  addition,  the  franchise  was 
added  to  the  existing  Ford  and  Honda  operation  in  Morpeth,  Northumberland  -  an  excellent 
example of multi-franchising. 

Vertu Motors plc (Company Number: 05984855) 

6 

 
Strategic Report (continued) 
Execution of Strategy (continued) 

Growth (continued) 

Portfolio Development and changes (continued) 

On 15 January 2020 the Group acquired the trade and assets of four Volkswagen passenger 
car  dealerships  in  West  Yorkshire  from  Goodman  Retail  Limited,  a  trading  subsidiary  of 
Sytner  Group  Limited.    The  purchase  of  these  four  substantial  Volkswagen  leasehold 
dealerships  in  Leeds,  Huddersfield,  Harrogate  and  Skipton  represented  further  expansion  of 
the  Group's  Vertu  brand  and  complements  the  Group's  existing  13  outlets  in  Yorkshire 
comprising  the  Nissan,  Renault,  Jaguar,  Land  Rover,  Vauxhall  and  Honda  brands.    Cash 
consideration  payable  on  completion  totalled  £6.9m,  including  a  payment  in  respect  of 
goodwill  of  £1.8m.    The  financial  statements  for  these  businesses  for  the  year  ended  31 
December 2018 showed revenues of £112m and a profit before taxation of £0.6m. 

On 20 January 2020 the Group acquired the trade and assets of three franchises on a multi-
franchise  dealership  in  Edinburgh,  Scotland  from  the  administrators  of  Leven  Cars  Group 
Limited.    The  purchase  of  this  Kia,  Suzuki  and  Mitsubishi  leasehold  dealership  represented 
further expansion of the Group’s Macklin Motors brand and complements the Group’s existing 
nine  outlets  in  Scotland  comprising  the  Nissan,  Ford, Mazda,  Peugeot  and  Hyundai  brands.  
The acquisition also brought Kia, Suzuki and Mitsubishi as new franchises to the Group. The 
consideration paid on completion was £0.03m. 

Finally, on 28 February 2020, the Group acquired the  trade and assets, including a freehold 
property, of Bradford Kia and Honda, from Vantage Motor Group.  Consideration payable on 
completion  was  £3.9m,  including  £3.1m  in  respect  of the  freehold  property.   The  addition  of 
the Honda franchise in Bradford adds to the Group’s geographic coverage of 12 other Honda 
car  dealerships  across  the  East  Midlands,  South  Yorkshire  and  North  East  of  England.  
Bradford Kia became the second Kia dealership operated by the Group. 

The  Group’s  business  model  has  remained  consistent  for  the  thirteen  years  the  Group  has 
operated  and  enables  the  successful  delivery  of  enhanced  business  performance  from 
acquired  dealerships,  through  the  implementation  of  the  Group’s  brand  model,  business 
processes and systems.  This is delivered by a senior management team that is very stable 
and highly experienced.  Many of the Group’s acquisitions are turnaround opportunities and a 
number  are  new  start-up  dealerships  sharing  similar  characteristics,  including  a  weak 
customer  database  and  consequently  an  aftersales  business  performing  below  its  potential.  
The aftersales activities have significantly higher margins compared to vehicle sales and the 
Group’s business model works to improve and then maximise the aftersales performance and 
hence improve overall margins.  Growing the aftersales potential is fundamentally a function 
of increasing the sale of new and used cars by the dealership in the locality and ensuring high 
levels of customer retention into service.  

This model, and an indicative timeline for its application to a newly acquired dealership, is set 
out below: 

Vertu Motors plc (Company Number: 05984855) 

7 

 
 
 
 
 
Strategic Report (continued) 
Execution of Strategy (continued) 

Growth (continued) 

Portfolio Development and changes (continued) 

The Board adopts a rigorous and disciplined capital allocation process in deciding whether to 
pursue an acquisition. Investment evaluations for specific opportunities involve detailed three-
year  investment  appraisals  and  utilise  set  return  on  investment  hurdle  rates  to  ensure 
appropriate capital allocation. 

Six-monthly,  the  Board  assesses  the  Group’s  strategic  position  with  each  Manufacturer  to 
confirm the Group’s  standpoint  on  future  investment  in  the franchise.   This  leads  to  an  Add, 
Hold,  Reduce  or  Avoid  conclusion  which  underpins  the  Group’s  strategic  franchise  portfolio 
management.   

The  anticipated  acceleration  of  network  changes  for  franchised  retailers  outlined  above, 
means  that  property  flexibility,  such  as  freehold  ownership  and  sensible  lease  lengths  and 
structures,  takes  on  greater  importance.    Modelling  has  been  undertaken  to  assess  how 
network changes may impact the Group’s dealerships going forward and the impact this may 
have  from  a  property  perspective  around  the  freehold  property  portfolio  and  lease 
commitments.    Acquisitions  and  disposals  must  also  reflect  these  trends  and  the  Board  is 
mindful of them when considering the current portfolio and how it will evolve.  In addition, the 
Board  performs  regular  reviews  of  underperforming  dealerships  within  the  portfolio,  applying 
its strategy of “fix, re-franchise, sell or close”.  These disciplines are a very important element 
of  the  capital  allocation  process  providing  cash  for  investment  in  higher  return  activities.    In 
the wake of the current situation, such reviews take on even greater importance and a further 
review  is  planned  once  the  “new  normal”  position  of  the  economy  and  sector  becomes 
apparent later in the coming months.  

Impact of Industry development trends 

Potential future development of the automotive sector has in recent years been linked to the 
development  of  the  Connected,  Autonomous,  Shared  and  Electric  (CASE)  vehicle.    The 
current global pandemic will almost certainly impact on the ‘Shared’ element of mobility, with 
the potential that consumers shy away from public and shared transport, at least in the short-
term.    It  is  also  increasingly  apparent  that  whilst  increased  autonomy  is  certainly  assisting 
drivers,  full  autonomous  capability  is  still  a  long  way  off,  with  technological,  regulatory  and 
legal considerations weighing heavily. 

The  wake  of  the  pandemic  may  put  pressure  on  Regulators  around  the  stringent  Co2 
legislation that has been put in place in the EU.  This is the key driving force of the ‘Electric’ 
element  of  CASE.    The  public  have  undoubtedly  noticed  less  air  pollution  in  urban  areas 
during the lockdown and this will no doubt lead to continued efforts to reduce NOx emissions 
due  to  the  health  benefits.    Current  new  models  of  petrol  and  diesel  vehicles  have  a  major 
part to pay in this effort, alongside alternative fuelled vehicles.  With regards to carbon dioxide 
reduction  targets  in  the  EU,  the  situation  may  be  more  complex  since  tightening  emissions 
regulations  have  undeniably  put  Manufacturer  business  models,  cash  levels  and  future 
returns  under  significant  pressure.    The  post  pandemic  return  of  a  strong,  automotive 
manufacturing and retail sector will be vital to rebuild European economies in the months and 
years ahead. 

Over  40%  of  the  Group’s  gross  profit  has  historically  arisen  from  its  aftersales  operations, 
namely  the  provision  of  servicing  and  repairs  and  the  retailing  and  wholesaling  of  parts.  
Electric  vehicles  require  less  mechanical  service  intervention  than  those  with  an  internal 
combustion engine, however, latest research suggests that their complexity has the potential 
to  increase  or  at  least maintain  service  and  repair  revenues  from  such  vehicles  for the  next 
decade at least. 

The  increasing  technological  complexity  of  newer  internal  combustion,  hybrid  and  electric 
vehicles  has  meant  the  barriers  for  new  entrants  into  the  vehicle  servicing  arena  have,  if 
anything,  increased  as  the  costs  of  specialist  diagnostic  equipment,  tooling,  access  to 
software  downloads  and  training  rise.    Customers  are  more  likely  to  trust  Manufacturer 
franchise-holders  to  service  a  highly  complex,  potentially  electric,  connected  vehicle  with 
increasing levels of autonomous driving functionality. 

Vertu Motors plc (Company Number: 05984855) 

8 

 
Strategic Report (continued) 
Execution of Strategy (continued) 

Impact of Industry development trends (continued) 

The  UK  saw  a  significant  increase  in  registration  of  pure  electric  vehicles  in  2019,  however, 
the  1.6%  market  share  achieved  is  still  tiny.    This  leaves  a  very  high  proportion  of 
registrations of vehicles with an internal combustion engine component and it is expected that 
these  vehicles  will  dominate  the  vehicle  parc  well  into  the  2030s  and  even  beyond.    This 
provides a major growth opportunity in high margin aftersales for the Group, especially given 
that  developments  in  the  ‘Connected’  vehicle  area  are  likely  to  increase  service  retention  of 
vehicles into franchised networks. 

Notwithstanding the above, electric vehicles will undoubtedly form a rising proportion of new 
and used sales in the years ahead. The Group has trained all colleagues on electric vehicles 
via  e-learning  and  the  Group  has  10  of  its  dealerships  audited  and  approved  as  “Electric 
Vehicle Approved” outlets as part of a Government and sector promoted scheme to promote 
enhanced standards to consumers in this area.  10 is the maximum number of dealerships a 
Group can currently have approved. 

Omni-channel retailing 

Digitalisation of Sales 

Whilst the pace of consumer change from physical to online has been fast in the general retail 
sector,  the  relative  complexity  of  a  vehicle  purchase  has,  thus  far,  led  to  a  much  lower 
adoption  of  ‘purely’  online  transactions  within  automotive  retail.    However,  the  industry  may 
now  see  an  acceleration  in  the  transition  to  an  enhanced  role  for  online  capability  for 
automotive  purchases  and  the  Group  has  been  at  the  forefront  of  developments  to  provide 
customers with innovative ways to purchase and interact in vehicle sales.  

Vertu was the first dealer group in the UK to develop the technology for customers to choose 
a  used  vehicle,  finance  its  purchase  and  trade  in  their  existing  vehicle  entirely  online.    This 
was  launched  in  May  2017  and  has  seen  many  customers  starting  their  purchasing  journey 
on  the  platform  and  in  some  cases  completing  the  entire  process  online.   The  relatively  low 
volumes  of  entirely  online  sales  to  date  relate  directly  to  the  relative  complexity  of  a vehicle 
purchase  transaction,  which  potentially  includes  financing,  warranty  and  other  products,  as 
well  as  a  vehicle  to  trade  in.    Until  now,  customers  have  also  preferred  to  test  drive  their 
chosen new vehicle, to ensure that it will meet their needs, before committing to a purchase. 
This requirement is highly likely to continue when some degree of normality returns to life.  

During  the  lockdown  period,  the  Group  continued  with  its  in-house  software  developments 
undertaken  by  its  25  strong  development  team.   Great  progress  in  developing  omni-channel 
retailing  functionality  was  made  throughout  2019  and  into  2020  and  the  benefits  are 
increasingly  coming  to  fruition.    As  customers  faced  lockdown  and  potentially  demand  a 
contactless  sales  environment,  these  developments  take  on  increasing  importance.    Recent 
developments include: 

•  Online  retailing  functionality  has  been  launched  across  all  Group  websites  for  new 
and  used  cars.    In  May  2020  this  functionality  was  enhanced  with  a  simplified 
customer journey, resulting in a record level of purely online transactions completed. 
•  Consumers  can  now  reserve  a  car  for  a  fee  online  so  effectively  taking  the  car  off-
market while the deal is finalised with the dealership.  Uptake of this functionality has 
been excellent 

•  Online  finance  calculators  now  provide  the  same  experience  online  as  in  the 

showroom. 

•  Contactless  document  “signing”  is  now  in  place  with  approval  obtained  from  the 

customer, whether at home or in the showroom, via SMS message. 

•  Video  technology  is  now  embedded  into  the  Group’s  bespoke  showroom  system  to 
allow  sales  executives  to  hold  video  calls  with  one  or  more  customers  and  to 
demonstrate  vehicles  and  present  deals  in  the  same  way  that  would  be  done  were 
the customer in the showroom. 

Vertu Motors plc (Company Number: 05984855) 

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Strategic Report (continued) 
Execution of Strategy (continued) 

Omni-channel retailing (continued) 

Digitalisation of Sales (continued) 

It will now be more vital than ever before to have an omni-channel approach offering choice to 
customers  between  online  and  offline  channels.  The  customer  experience  of  the  transition 
from online to offline (and return) must be seamless.  The Group has moved a long way down 
this road in recent months which will lead to competitive benefits in the future. 

A “Bricks and clicks” strategy 

The  Group’s  network  of  physical  dealerships  across  the  UK  remains  at  the  centre  of  its 
customer offering and is vital for the delivery of service and repair work to our customers.  A 
“bricks and clicks” model is likely to prevail in this sector.  The vast majority of customers buy 
from their local dealership and the majority will still want to undertake a test drive.  Local sales 
and aftersales support is a key factor in many vehicle buying decisions and the Group retains 
a  high  proportion  of  its  vehicle  sales  customers  into  service.  The  continued  improvement  of 
such  customer  retention  is  a  key  goal  for  the  Group.    Initiatives  such  as  the  sale  of  service 
plans  aid  service  retention,  but  the  delivery  of  excellent  customer  experience  is  the  most 
important  predictor  of  customer  loyalty.    Opening  aftersales  in  most  locations  during  the 
lockdown period reinforced customer loyalty and future retention. 

Cost Reduction 

Enhanced scale of operations allows the Group to maximise on purchasing benefits, provide 
process  efficiencies  with  common  systems  and  technology  and  to  gain  marketing  synergies 
from promoting a larger network for each of the Group’s brands. 

The  Group’s  inhouse  management  information  system  has  been  developed  to  provide 
management (and colleagues) with real time data in all aspects of the business, from financial 
information,  cost  trends,  colleague  performance,  customer  experience  data  to  complaints 
analysis.    We  believe  this  gives  the  Group  a  scalable,  competitive  advantage  in  business 
performance  and  indeed  regulatory  compliance.    Such  tools  provide  benchmarking  to 
promote greater consistency in performance across the business. 

Enhanced integration of the Group’s sales showroom and financial systems has removed the 
need  for  paper  documents  within  the  sales  process  and  facilitates  significant  efficiency 
improvements in processing vehicle sale transactions. This will deliver future reduced costs. 

Further  examples  of  innovations  to  deliver  enhanced  efficiency,  so  delivering  costs  benefits 
are: 

•  The  Group’s  online  service  booking  bot  ‘Leo’  has  been  further  developed  and 
integrated  into  the  Group’s  service  diary  to  remove  any  re-keying  of  information  by 
the  Group’s  central  contact  centre.    The  Group  is  now  booking  in  over  5,000 
customers per month online for their service, delivering a significant cost reduction. 
Internet sales enquiries from Manufacturers and third parties are now auto-populating 
the Group’s showroom system so reducing double-keying and leakage.  

• 

•  A new telephony system is now uniform across the Group and not only reduces costs 
but  also  allows  for  efficiency  improvements  in  call  handling.  This  significantly 
enhanced  the  ability  of  contact centre  operatives  to  work  easily  and  effectively  from 
home during the lockdown. 

Further  projects  are  being  undertaken  to  utilise  robotic  processes  and  machine  learning  in 
various  areas,  including  lead  prioritisation.    Attrition  marketing  is  also  being  progressively 
developed to ensure marketing spend ROI is optimised. 

Vertu Motors plc (Company Number: 05984855) 

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Strategic Report (continued) 
Execution of Strategy (continued) 

Motivated, Professional Colleagues 

To  execute  its  strategies,  the  Group  must  have  the  right  people  in  management  and 
colleague  positions  and  have  a  culture  that  promotes  excellence  and  is  intolerant  of 
mediocrity.  In this way, the basics of the business are executed, and customers delighted. 

The  Group  has  over  5,800  colleagues  and  its  success  is  predicated  not  only  on  having  the 
right  strategy  but  in  the  day-to-day  delivery  of  operational  excellence  to  meet  customers’ 
needs  at  over  130  UK  outlets.    The  calibre,  skills  and  motivation  of  management  and 
colleagues  is  therefore  vital  to  delivering  the  objectives  of  the  Group.    This  comes  down  to 
consistently delivering the basics within the business with the application of the right Values. 

The  Group  has  a  very  stable  team  of  senior  executives  and  dealership  General  Managers.  
Training  is  seen  as  vital  within  the  Group  with  extensive  leadership  development  paths  in 
place from sales executives and technicians all the way to executive level.  These paths are 
combined with a formal talent strategy in each division to identify, develop and promote high 
potential colleagues and to provide opportunities so that their skills are retained in the Group.  
To aid this, the HR Director and CEO undertake formal talent pool reviews with each Division 
on a six-monthly basis.  E-learning and skills-based training is also provided for all colleagues 
to ensure consistency of culture and processes. The Group regularly invests in bringing to the 
UK,  world  class  management  trainers  to  train  all  the  Group’s  600  managers  to  raise 
management standards and create a Group-wide performance culture.  Indeed this was again 
undertaken when a renowned US trainer trained every manager for a day in January. 

A  key  aspect  of  the  Group,  which  drives  performance  and  consistency,  is  to  have  one, 
consistent  Group  culture.    Delivery  of  the  Group’s  Mission  Statement  (“To  deliver  an 
outstanding customer motoring experience through honesty and trust”) through application of 
the  Group’s  Values  (“Professionalism,  Recognition,  Integrity,  Respect,  Opportunity  and 
Commitment”)  is  at  the  core  of  how  we  do  business.    The  latest  annual  colleague  survey, 
completed by over 80% of the Group’s colleagues in August 2019, confirmed that 97% knew 
the  Values  of  the  Group  and  90%  considered  that  the  Directors  actively  practice  them.    An 
evidence  to  the  Group’s  commitment  to  the  delivery  of  outstanding  customer  service,  the 
Group  was  delighted  to  win,  in  July,  the  AutoTrader  Customer  Experience  Award  and,  in 
November,  the  Lex  Autolease  Aftersales  Excellence  award.    This  external  validation 
reinforces that the customer focused culture of the Group is increasingly consistent.  As at 29 
February  2020,  81.6%  of  Group  dealership  sales  departments  and  57.3%  of  aftersales 
departments achieved above national average scores  in customer satisfaction, as measured 
by  our  Manufacturer  partners.    In  addition,  the  Group’s  Judge  Service  Net  Promotor  Score 
measured  in  respect  of  used  vehicle  sales  was  82.9%  based  on  a  three  month  rolling 
measure. 

The  Group  adopts  a  “Right  People,  Right  Choice,  Right  Deal”  brand  model,  centred  on  a 
“Right Experience for You”. The “Right Experience” applies equally to colleagues, customers, 
Manufacturer partners and indeed investors. 

Vertu Motors plc (Company Number: 05984855) 

11 

 
Strategic Report (continued) 
Execution of Strategy (continued) 

Motivated, Professional Colleagues (continued) 

This brand model is illustrated below and utilised extensively in the business to provide clarity 
on what we do, how we do it and where we are going as a business. 

Ensuring that each business has the right Values and culture is of paramount importance to 
building both long-term relationships with loyal customers and a stable team of colleagues.   

Responding to Regulatory Change 

FCA 

Following the publication of the FCA’s findings in connection with a review of motor finance, 
commission  arrangements  looked  set  to  change  in  the  second  half  of  2020.    The  FCA 
commenced  a  consultation  process  around  these  changes,  but  it  is  not  known  at  this  stage 
what changes will arise from the FCA’s findings.  In response to the COVID-19 pandemic, the 
FCA  have  announced  a  further  delay to  the  publication  of  its  recommendations  arising  from 
this review until later in the Summer. 

The  Group  has  always  considered  regulatory  compliance  to  be  a  core  operational 
competence.   The Group  has for many  years  used  one  electronic  showroom  system  across 
the  Group to  ensure consistency  of  process  in  this  important  area  of  regulatory  compliance, 
as  well  as  to  provide  customers  with  the  right  information  to  select  the  financial  products 
which best suit their needs. The Group has a long-established Compliance Committee which 
regularly reviews the Group’s sales process, key performance metrics and real time customer 
feedback to ensure that the Group continues to demonstrate appropriate compliance with all 
the relevant legislation.  The Group benefits from the uniformity of its core systems platforms 
and its sales and administration processes.  The Group has an excellent, internally developed 
in-house management information system providing a holistic view to management of activity 
including customer outcomes.  Acquisitions are brought onto these platforms very quickly. 

Vertu Motors plc (Company Number: 05984855) 

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Strategic Report (continued) 
Execution of Strategy (continued) 

Responding to Regulatory Change (continued) 

UK withdrawal from the EU 

At this stage, the UK’s future trading arrangements with the European Union remain unclear.  
In the event the UK exits the Customs Union and Single Market without a deal on trade, it is a 
possibility  that  World  Trade  Organisation  rules  will  apply. Tariffs  of  10%  may  be  charged  on 
vehicles which are imported into the UK, increasing the cost of such vehicles to consumers.  If 
this occurs it is likely to cause a fall in sales of new imported vehicles, whilst contributing to an 
underlying strength in used vehicle values. 

In  the  absence  of  an  agreement  on  the  future  arrangements  as  part  of  a  customs  union,  a 
change to the timing of new vehicle consignment stock invoicing to retailers is also possible.  
The Group currently receives invoices, on which it can reclaim input VAT, from several of its 
Manufacturer  partners  when  a  vehicle  leaves  the  assembly  line  following  production, 
regardless  of  where  this  may  be  located  within  the  EU.    The  VAT  is  then  reclaimed  by  the 
Group whilst the invoice is included in trade creditors until the vehicle is sold or a prolonged 
period  expires  utilising  Manufacturer  funding  lines.    On  leaving  the  EU  and  its  VAT  regime, 
invoicing  to  the  Group  may  be  delayed  until  the  vehicle  arrives  in  the  UK.    A  delay  in  the 
timing of vehicle invoices to the date a vehicle arrives in the UK will reduce the current VAT 
cash  flow  advantage  currently  afforded  to  the  Group  as  a  result  of  such  invoicing 
arrangements. 

Strategic Summary 

There  are  a  number  of  potential  threats  to  the  Group’s  business  model  set  out  above, 
however,  there  are  also  significant  opportunities.    The  Group’s  future  success  is  dependent 
upon its ability to continue to innovate in order to meet any changes in customers’ needs and 
in  response  to  regulatory  change.    The  Group  also  needs  to  continue  to  ensure  capital  is 
allocated  to  those  activities,  locations  and  franchises  that  are  best  placed  to  meet  the 
competitive  challenges  arising.    The  Group’s  success  will  ultimately  rely  on  leveraging  its 
proven  strengths,  the  quality  of  execution  of  business  ideas,  such  as  cost  saving  initiatives, 
enhancing  operational  efficiency,  marketing  campaign  delivery  and  new  business 
opportunities.  The Group’s stable, experienced management team and the relative financial 
strength,  compared  to  many  others  in  the  wider  sector,  means  it  is  well  positioned  to  take 
advantage of the opportunities arising and is ambitious to do so. 

We  are  proud  of  our  Mission  Statement  “to  deliver  an  outstanding  customer  motoring 
experience  through  honesty  and  trust”  and  all  our  colleagues  strive  to  achieve  customer 
service excellence.  The Group’s business success is based on the delivery of this premise. 

COVID-19 Impact 

It is clearly important to inform shareholders of the risks that the COVID-19 pandemic poses 
to the Group and the actions taken to ensure the safety of colleagues and customers and to 
protect the business for the future. 

The  UK  has  no  experience  in  the  last  100  years  of  a  crisis  like  the  one  we  are  currently 
facing.    It  is  not  yet  clear  how  long  the  virus  will  last  and  what  consequent  effects  on 
consumer behaviour and the sector may arise. 

Vehicle Sales - retail 

An  immediate  and  dramatic  reduction  in  retail  vehicle  demand  has  been  witnessed, 
particularly  as  individuals  were  locked  down  and  encouraged  to  “stay  at  home”.    Vehicle 
showrooms in the UK were not deemed as essential businesses and consequently all of our 
dealership showrooms closed on 24 March 2020.   

It  is  pleasing  to  report  that  despite  closing  all  sales  showrooms  and  contact  centres 
physically, the Group has continued to market and sell a limited number of vehicles.  This has 
been achieved by ensuring seamless operation, at colleagues’ homes, of the Group’s inbound 
telephone contact centres (taking on average 2,500 calls a day during the lockdown), and the 
full  operation  of  digital  marketing  activity  and  our  internet  sales  team,  also  home-working, 
responding  quickly  to  all  sales  leads  and  calls.    The  Group  has  operated  full  online  sales 
functionality on all Group websites and this has been supported by significant TV advertising

Vertu Motors plc (Company Number: 05984855) 

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Strategic Report (continued) 
COVID-19 Impact (continued) 

Vehicle Sales – retail (continued) 

Dealership  General  Managers  continued  to  work  at  the  vast  majority  of  the  Group’s 
dealerships  during  the  lockdown  and  they  have  personally  handled  the  sales  enquiries  with 
customers.    Vehicle  deliveries  have  been  made  to  local  key  workers  where  the  vehicle 
requirement is urgent and through home deliveries.  Where this is the not the case, an order 
bank has been built up.   

Sales enquiries and orders taken during the lockdown have continually increased via the web 
and  telephone,  particularly  following  the  recent  modest  relaxation  of  the  regulations  in 
England.    Since  the  lockdown  on  24  March  2020  and  up  to  23  May  2020,  the  Group  has 
taken 240 new retail and 1,640 used car retail orders. Used vehicle demand dominated at the 
start  of  the  lockdown  but  more  balanced  new  and  used  demand  patterns  emerged  over  the 
period.    The  Group  has  witnessed  an  increased  mix  of  sales  towards  cheaper  used  cars  in 
the  period.    From  18  May,  the  Group  has  been  able  to  undertake  deliveries  of  vehicles  to 
customers  from  outside  of  its  premises  located  in  England.    This  enhances  the  sales 
proposition and was a major move forward prior to full opening. 

On  1  June  English  showrooms  re-opened  for  sales.   Scottish  showrooms  remain  closed  but 
are able to make home deliveries. 

Vehicle Sales - fleet 

During  the  lockdown,  the  Group  has  maintained  fleet  sales  capacity  in  all  its  operating 
divisions to ensure that its large customer base continued to be served.  This is critical since, 
especially  in  the  area  of  commercial  vehicles,  demand  in  certain  essential  sectors  has  been 
robust.  The Group undertook deliveries to end users utilising third party logistic partners. 

Similarly,  the  Group’s  online  commercial  vehicle  sales  operation,  Vans  Direct,  has  operated 
normally  but  with  a  reduced  sales  team.   Between  24  March  and  23  May the  business took 
230 orders recommencing deliveries from May. 

Overall, the Group fleet car and commercial vehicle operations have taken 1,966 orders from 
24 March to 23 May 2020. 

Aftersales 

Our  vehicle  repair  and  parts  supply  businesses  remained  open  during  the  lockdown  in  the 
vast majority of locations, but at reduced capacity, in order to provide services initially to keep 
key  workers  and  essential  vehicles  on  the  road.    The  IFS  estimated  that  22%  of  the  UK 
workforce were key workers equating to 7 million people.  Demand for regular servicing from 
non-key  workers  was  initially  delayed  and  postponed  due  to  restriction  of  movement  for 
customers, especially as the validity of MOTs was extended for six months from 1 April 2020.  
The  Group  opened  a  higher  proportion  of  its  service  operations  than  the  vast  majority  of  its 
competitors  and  has  therefore  seen  an  increase  in  customers  visiting  who  are  new  to  the 
Group.    Customer  feedback  has  been  overwhelmingly  positive  that  operations  have  been 
open for them at an already stressful time.  

Throughout  the  lockdown  and  particularly  from  mid-  May  the  Group  has  increasingly  added 
additional  capacity  to  the  service  operations  in terms of  contact  centre capability,  technician 
numbers  and  trade  parts  resource.    Bookings  were  extended  from  mid-May  to  include  non-
key workers servicing and repair and forward booking levels for June are strong.  The small 
number  of  dealerships  that  were  initially  closed  to  all  operations  were  reopened  in  England 
from the 18 May for aftersales. Overall, the opening of service operations during the lockdown 
generated cash and reduced losses compared to full closure. 

The Group also operates an online parts retailer Aceparts, which sells parts and accessories 
via  the  Ebay  and  Amazon  marketplaces.    This  business  has  been  particularly  suited  to  the 
lockdown  environment  and  consequently  sales  revenues  in  April  and  May  increased  by 
16.7% year on year from £0.6m to £0.7m per month, with enhanced profitability exhibited.   

Vertu Motors plc (Company Number: 05984855) 

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Strategic Report (continued) 
COVID-19 Impact (continued) 

Expenses 

The  Group  sought  to  minimise  its  underlying  cost  base  during  the  period  of  closure  of  its 
showrooms.  As locations were closed, a detailed closure checklist was completed in order to 
ensure  both  the  security  of  the  locations  and  the  minimisation  of  ongoing  costs  such  as 
energy, with many supplies to the Group suspended during the closures.  Close monitoring of 
all areas of spend, to highlight where further cost reduction could be made, has been critical 
and  the  Group  has  been  aided  in  this  by  having  a  centralised  approach  to  purchasing  and 
strong  monitoring  systems  in  areas  such  as  energy.    By  way  of  example,  a  60%  energy 
saving was delivered in the first month of lockdown compared to the previous month.  

The  Group’s  greatest  operating  expense  is  its  payroll  cost.    From  late  March,  the  Group 
furloughed 82% of the 5,877 colleagues.  The Group has claimed for the grants available for 
furloughed colleagues under the Government’s Job Retention Scheme.  These grants totalled 
£1.8m in March, £8.1m in April and £7.8m in May. 

The colleagues of the Group are a significant asset and their knowledge, skill and Values give 
a  competitive  advantage.    During  the  April  and  May  lockdown  period,  the  Group  paid  those 
not  on  furlough  leave  at  100%  of  the  previous  six  months  average  earnings  and  those  on 
furlough  leave  at  80%  of  previous  average  earnings.    In  addition,  no  Group  colleague 
received  less  than  national  minimum  wage.    Colleagues  who  joined  the  Group  after  28 
February  2020,  and  hence  did  not  qualify  for  Government  support,  were  also  paid  by  the 
Group  in  line  with  other  colleagues.    Pay  levels  in  the  period  were  subject  to  caps  for  high 
earners and yet were substantially above Government support levels.  The feedback from the 
colleague base has been overwhelmingly positive in respect of the Group’s stance to date. 

From  June,  remuneration  support  levels  will  be  reduced  as  more  colleagues  return  to  work 
from furlough leave and we seek to re-establish the link between remuneration and business 
and individual performance.  

In  addition,  in  light  of  the  effect  of  the  pandemic,  the  Group’s  Senior  Management,  who 
remained  at  work,  volunteered  to  take  a  20%  reduction  in  salary  and  members  of  the  plc 
board elected to take a 30% reduction in salary for the period from 1 April to the end of May.  
In  addition,  with  the  agreement  of  the  Remuneration  Committee,  the  Executive  Directors 
agreed  to  waive  their  contractual  annual  bonus  entitlement  for  the  financial  year  ending  28 
February 2021, notwithstanding that some elements may have entitled them to payment.  As 
a result of these actions the payroll cost to the Group for April and May combined is £13.4m, 
net of Government Job Retention Grant support of £15.9m. 

It  is  considered  vital  to  maintain  contact  with  all  colleagues  in  this  uncertain  period  and  all 
colleagues  have  received  regular  written  and  video  updates  to  their  own  email  accounts  so 
they are up to date with Group developments and feel included. 

Property costs, including rent, rates, depreciation and cleaning are the next largest cost, after 
payroll, in terms of their proportion of total Group operating expenses.  The Group welcomed 
the  business  rates  relief  from  the  Government,  which  has  meant  that  the  Group  will  pay  no 
business  rates  for  12  months  from  1  April  2020  for  much  of  its  property  estate.    The 
annualised  saving  is  anticipated  to  be  £10.6m,  representing  90%  of  the  Group’s  total 
business rates costs. 

During  this  crisis  period,  Manufacturers  and  other  major  Group  suppliers  have  provided 
significant  support  to  the  Group  in  terms  of  cost  reductions  and  cashflow  assistance, 
cognisant  that  their  customer  base  was  in  a  unique  position.    The  Board  is  very  grateful for 
these measures and continues to work closely with partners to ensure that the business is in 
the best position possible. 

Cash flow and liquidity  

The Group has a strong balance sheet, used vehicle inventory which is largely unencumbered 
by used car stocking loans, and supportive banks. 

The impact of the pandemic on the Group’s cash flows and liquidity position is considered in 
detail in the financial overview section. 

Vertu Motors plc (Company Number: 05984855) 

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Strategic Report (continued) 
COVID-19 Impact (continued) 

Post lockdown sales outlook 

Our  primary  focus  remains  the  continued  health  and  safety  of  our  valued  colleagues  and 
customers.  Meticulous planning has been undertaken for the re-opening of dealerships in  a 
safe  and  socially  distanced  way,  with  strict  guidelines  and  the  use  of  personal  protection 
equipment  (PPE)  where  appropriate,  once  restrictions  are  lifted.    The  Group  commenced 
training of all colleagues in these matters prior to re-opening and has ensured that customers 
are  well  informed  as  to  the  protocols,  including  the  implementation  of  timed  appointments  in 
sales  and  service  and social  distancing  requirements.   Dealership  sales  showrooms  opened 
in England on June 1 with Scottish sales outlets expected in due course.  A phased return of 
colleagues from furlough is being adopted to balance resource levels and opportunity.   

The  longer-term  consequences  of  the  virus  on  retail  and  fleet  demand  are  not  known, 
however, the use of public transport and shared mobility may become less attractive, due to 
the  risks  of  close  contact  with  others,  increasing  demand  for  vehicles  for  personal  mobility 
using private cars.  In contrast, increased flexibility of the workforce in future may reduce the 
demand for transport as more are able and choose to work from home.  The evolution of the 
UK vehicle parc going forward will be impacted by these factors. 

Supply  side  impacts  on  new  vehicles  are  also  currently  difficult  to  predict.    Many 
Manufacturers temporarily closed production lines during the pandemic.  Supply chains have 
been disrupted and are likely to take time to recover to previous levels.  With Manufacturers 
already  stretched  in  terms  of  their  investment  in  alternative  power  trains,  the  impact  of  this 
disruption upon their liquidity, investment levels and ability to stimulate markets may also be 
significant.    Car  makers  in  Europe  have  commenced  the  restart  of  production  with  the 
introduction  of  improved  cleaning  and  protective  practices.    Experience  in  China  to  date 
points to manufacturing resuming relatively quickly, with most factories now reopened but with 
reduced  output.    The  scale  of  the  production  ramp  up  in  Europe  will  determine  the  scale  of 
new  car  sales  in  the  coming  months  and  the  level  of supply  in  the  market  will  also  have  an 
impact on used car pricing dynamics.  

A  reduction  in  the  UK  new  vehicle  market  in  2020  is  certain,  given  the  significant  falls  in 
March through to May.  Current SMMT forecasts are for the new car market to fall 27% from 
2.31m  to  1.69m  in  2020  and  light  commercial  vehicles  are  also  expected  to  see  a  similar 
volume  reduction  of  28%  from  0.366m  to  0.263m  units.    This  is  likely  to  have  a  significant 
impact on the level of sales volumes achievable by the Group during the FY21 financial year.  

Looking  to  the  experience  in  China,  new  retail  vehicle  demand  has  seen  a  return  to  a  little 
over half previous levels in their early days of recovery post virus.  This continues to improve 
and there is also optimism in China that the new car  market there will return to close to last 
year levels by the summer.  Certainly the rise of PCP financing in the UK sector in new cars in 
recent  years  also  creates  a  useful  impetus  to  the  new  car  change  cycle,  which  is  more 
pronounced  than  previously  and  could  help  to  underpin  new  car  demand  in  the  months 
ahead.  

One material consideration on future trading would be whether the UK Government seeks to 
kickstart new car demand through an incentive scheme in partnership with the Manufacturers.  
The  introduction  of  an  incentive  programme  may  favourably  change  sector  outlook  in  the 
short term. 

It is likely for a number of reasons that the UK market for used vehicles will recover quickly in 
the  short  term  as  movement  restrictions  are  lifted.    Pent-up  demand,  aversion  to  public 
transport  and  the  increased  staycations  in  the  UK  may  all  come  into  play  here.    By  way  of 
illustration,  a  recent  Autotrader  survey  indicated  that 56%  of  UK  holders  of  driving  licenses, 
who  did  not  own  a  car,  were  actively  considering  a  purchase.    Online  activity  during  the 
lockdown has been robust as activity from other normal enquiry routes was shifted online and 
used car pricing has been remarkably stable to date.  The robustness of the used car market 
in  terms  of  volumes  and  pricing  is  also  likely  to  be  aided  by  a  potential  curtailment  of  new 
vehicle production referred to above.  It is difficult to forecast where used car pricing will go in 
months following the re-opening of showrooms.  

Vertu Motors plc (Company Number: 05984855) 

16 

 
 
 
Strategic Report (continued) 
COVID-19 Impact (continued) 

Post lockdown sales outlook (continued) 

Clearly, the medium-term robustness of both the new and used car markets will be impacted 
by economic growth trends and changes in employment rates.  Higher unemployment levels 
tend  to  reduce  demand  for  cars  in  the  UK,  as  less  people  need  a  car  to  get  to  work.    A 
recessionary environment could also drive consumers to be more cautious, reduce spending 
and  increase  saving  ratios.  Finance  providers  may  also  become  more  risk  averse  so  the 
market  may  see  more  finance  declines  impacting  sales.    The  used  car  market  tends  to  be 
more  resilient  than  the  new  car  market  in  such  environments  as  people  trade  down  to  the 
former from the latter. 

Current trading and outlook summary 

Vertu has well located dealerships, works with the right Manufacturers, with which it has good 
relationships,  has  sector  leading  omni-channel  capabilities,  supportive  banks,  and  very 
motivated colleagues. 

We  are  monitoring  data  daily  and  meticulous  planning  has  been  undertaken  for  the  re-
opening  of  dealerships  in  a  safe  and  socially  distanced  way,  with  customer  and  colleague 
safety paramount and with a phasing of the return to work of colleagues from furlough leave 
to match demand from customers. 

The  month  of  March  initially  tracked  well  with  good  vehicle  sales  demand  for  the  first  two 
weeks  of  the  month  before  dipping  in  the  week  running  up  to  lockdown.  Manufacturers’ 
supported  the  Group  with  enhanced  or  guaranteed  bonuses  and  paid  out  on  reduced 
volumes.    Adjusted  profit  before  tax  delivered  in  the  month  was  £5.9m,  well  below  normal 
levels. 

With lockdown severely impacting operations, April and May saw combined losses incurred of 
£20m,  which  were  significantly  improved  on  the  Group’s  initial  forecasts  at  the  start  of  the 
COVID-19 crisis. 

Cashflow  performance  has  been the focus  of  the Group  during  lockdown  and  the  Board  are 
delighted  with  the  progress  made  in  collecting  receivables,  delivering  stock  and  controlling 
costs.  Cash levels have been significantly higher than the Group’s initial forecasts with cash 
balances at 22 May of £44.7m, up from £30.0m disclosed on 7 May. 

Given  the  heightened  uncertainty  of  any  forecast  at  this  current  time,  it  is  inappropriate  to 
provide any guidance with respect to market expectations. 

The Board sees the Group as well-positioned to take advantage of the opportunities which will 
arise.  As a well-managed Group with strong culture, brands and systems, the Group has the 
ambition  to  grow  in  scale  as  the  sector  consolidates  as  a  result  of  the  acceleration  of 
numerous  trends.    With  its  strong  liquidity,  disciplined  approach  to  capital  allocation  and  its 
partnership with Manufacturers, the Group looks forward with confidence. 

Financial Overview 

Underlying operating profit 
Continuing operations 
Acquisitions 

Net finance costs 
Underlying profit before tax  
Impairment charges 
Impact of adoption of IFRS 16 
Share based payments charge 
Amortisation 
VAT reclaim on dealer deposit contributions 
Profit before tax 

Vertu Motors plc (Company Number: 05984855) 

17 

2020 
£'000 

29,795 
(733) 
29,062 
(5,561) 
23,501 
(14,378) 
(478) 
(733) 
(595) 
- 
7,317 

2019 
£'000 

27,391 
- 
27,391 
(3,681) 
23,710 
- 
- 
(904) 
(543) 
3,069 
25,332 

Year on year 
  % 
£'000 

8.8% 
100.0% 
6.1% 
51.1% 
(0.9%) 

2,404 
(733) 
1,671 
(1,880) 
(209) 
(14,378) 
(478) 
171 
(52) 
(3,069) 
(18,015) 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Strategic Report (continued) 
Financial Overview (continued) 

The Group delivered an 8.8% growth in underlying operating profit from continuing operations 
in  the  year  ended  29  February  2020.    The  dealerships  acquired  in  January  and  February 
2020, together with their associated acquisition costs, contributed an operating loss of £0.7m 
in  the  year,  which  reduced  underlying  Group  operating  profit  growth  to  6.1%.    The  losses 
arose  due  to  the  timing  of  acquisitions  at  a  low  point  in  the  normal  annual  cycle  of  sector 
profitability.   

Higher interest costs on new vehicle consignment inventory were incurred, which meant that 
the Group’s underlying profit before tax declined slightly compared to the prior year.  Despite 
the impact of acquisitions, the Group delivered an adjusted profit before tax of £23.5m which 
was in line with expectations.  Profit before tax, including non-underlying charges of £16.2m, 
predominantly in respect of impairment of assets, was £7.3m (2019: £25.3m). 

% 
Revenue 
change 

- 
9.9 
1.5 
0.4 
2.8 

Gross 
profit 
change 
£’000 

(1,166) 
5,558 
63 
7,497 
11,952 

Like-for-
like 
Change 
% 

(1.5) 
5.3 
0.2 
4.6 
1.2 
Like-for-
like 
Gross 
Profit  
change 
% 

(3.5) 
11.3 
(0.4) 
5.9 
2.3 

The Group’s income statement for the year is summarised below: 

Revenue 
New 
Fleet & Commercial 
Used 
Aftersales 
Total Group Revenue 

FY20 
£’000 

862,517 
708,528 
1,235,381 
258,104 
3,064,530 

Mix 
% 

28.1 
23.1 
40.3 
8.5 
100.0 

FY19 
£’000 

862,824 
644,643 
1,217,596 
257,137 
2,982,200 

Mix 
% 

28.9 
21.6 
40.9 
8.6 
100.0 

FY20 
£’000 

Margin4 
% 

FY19 
£’000 

Margin4 
% 

7.4 
3.1 
8.4 
43.9 
10.8 
9.9 

Gross profit 
New 
Fleet & Commercial 
Used 
Aftersales 
Total Gross profit 
Operating expenses 
Adjusted Operating Profit 

Net finance charges 
Adjusted PBT 
Non-underlying items 
Profit before tax 
Taxation 
Profit after tax 
Adjusted Earnings per share 
Earnings per share 
Ordinary dividends per share 

62,666 
25,775 
102,106 
143,510 
334,057 
(304,995) 
29,062 

(5,561) 
23,501 
(16,184) 
7,317 
(4,330) 
2,987 
5.12p 
0.81p 
0.60p 

7.3 
3.6 
8.3 
46.9 
10.9 
10.0 

63,832 
20,217 
102,043 
136,013 
322,105 
(294,714) 
27,391 

(3,681) 
23,710 
1,622 
25,332 
(4,796) 
20,536 
5.10p 
5.45p 
1.60p 

4Margin in aftersales expressed on internal and external revenue 

Vertu Motors plc (Company Number: 05984855) 

18 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Strategic Report (continued) 
Financial Overview (continued) 

Total  revenues  in  the  year  grew  by  2.8%  (£82.3m)  and  like-for-like  revenues  also  grew  by 
1.2%.  The Group saw growth in used vehicle selling  prices and total volumes of used units 
sold.    Revenues  and  gross  profit  in  the  used  channel  were  stable  on  a  like-for-like  basis 
demonstrating a resilient performance given the volatility exhibited in the wider market in the 
year.    Aftersales  exhibited  growth  in  retail  revenues  and  also  in  internal  work,  where  the 
hourly rate charged to the new and used sales departments increased.  The changes in parts 
distribution in the Ford franchise to a new agency model, also had a positive impact on Group 
aftersales margins.  Group margins grew considerably in aftersales from 43.9% to 46.9% as a 
result.    Used  cars  and  aftersales  represent  approximately  half  Group  total  revenues  and 
approximately 74% of gross profit and reflect the fact that the business success of the Group 
is far more resilient than being solely linked to the more volatile new car market.  Group gross 
margins  increased  to  10.9%  from  10.8%.    The  Core  Group,  which  excludes  dealerships 
acquired  and  sold  and  the  impact  of  the  Ford  Parts  Distribution  reorganisation,  saw  gross 
profits rise by £7m (2.3%). 

Vehicle sales 

The table below shows the volume of vehicles sold by the Group: 

Used retail vehicles 
New retail cars 
Motability cars 
Direct fleet sales 
Agency fleet sales 
Total fleet sales 
Commercial sales 
Total New vehicles 
Total vehicles 

2020 
2020 
Core  Acquired5 
1,389 
706 
75 
1 
201 
202 
2,011 
2,994 
4,383 

83,382 
31,995 
9,647 
16,854 
5,503 
22,357 
15,783 
79,782 
163,164 

2020 
Total 
84,771 
32,701 
9,722 
16,855 
5,704 
22,559 
17,794 
82,776 
167,547 

2019 
Total 
84,444 
35,412 
9,795 
15,735 
3,419 
19,154 
16,327 
80,688 
165,132 

2019 
Core 
83,465 
35,122 
9,736 
15,727 
3,419 
19,146 
16,327 
80,331 
163,796 

Total 
% 
Variance 
0.4 
(7.7) 
(0.7) 
7.1 
66.8 
17.8 
9.0 
2.6 
1.5 

Like-for- 
Like % 
Variance 
(0.1) 
(8.9) 
(0.9) 
7.2 
61.0 
16.8 
(3.3) 
(0.7) 
(0.4) 

SMMT 
% 
Variance 

(4.8) 
5.7 

0.9 
2.1 

5  Relates  to  businesses  acquired  or  developed  subsequent  to  1  March  2019  with  businesses  migrating  into  core 

once they have been in the Group for over 12 months  

The volumes of vehicles sold by the Group remained relatively stable in the year with growth 
in total sales achieved of 1.5% and like-for-like volumes down slightly by 0.4%.   

New retail car and Motability sales 

UK  private  new  retail  vehicle  registrations  during  the year  fell  by  4.8%.   Supply  side  issues, 
such  as  continued  Sterling  weakness  and  changing  regulations  with  regards  to  emissions, 
continued  throughout  the  financial  year.   In  addition, volatile  consumer  confidence  driven  by 
political and economic uncertainty, together with consumer uncertainty over powertrains, had 
an  impact  on  demand.    The  Group  saw  like-for-like  new  retail  vehicle  volumes  fall  8.9% 
reflecting  the  market  decline  and  Group’s  franchise  mix,  with  some  of  the  Group’s 
Manufacturer partners seeing significant contractions in market share. 

Motability  volumes  declined  0.9%  on  a  like-for-like  basis,  compared  to  a  rise  in  UK 
registrations  through  this  channel  of  5.7%.    The  Group’s  Motability  volumes  are  heavily 
weighted  to  volume  Manufacturers,  who  reduced  supply  into  this  low  margin  channel  as  a 
result  of the  impact  of  Sterling  on  margins  and  consequently  saw  lower  market share  in  the 
UK compared to premium franchises, which have continued to aggressively push volume into 
this channel. 

Vertu Motors plc (Company Number: 05984855) 

19 

 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
Strategic Report (continued) 
Financial Overview (continued) 

New retail car and Motability sales (continued) 

New  vehicle  average  selling  prices  continue  to  rise,  driven  by  both  Manufacturer  price 
increases  and  a  growth  in  the  premium  mix  of  the  Group’s  sales.    Selling  prices  averaged 
£18,521 in the year (2019: £17,286) representing a rise of 7.1%.  The Group retained £1,451 
of gross profit per new unit sold on a like-for-like basis (2019: £1,396) growing this measure 
by  4.0%.    Gross  margin  percentages  on  new  vehicle  retail  sales  fell  from  7.4%  in  2019  to 
7.3%.   Like-for-like  gross  profit  generated  from the sale  of  new  retail  and  Motability  vehicles 
declined  by  £2.2m  over  the  year  as  a  consequence  of  the  decline  in  volumes  of  cars  sold 
together with higher charges from the service department on preparing vehicles. 

Fleet and Commercial vehicle sales 

The Group outperformed the market in new fleet cars, growing like-for-like volumes, including 
agency volumes, by 16.8% against a 0.9% growth in the UK fleet market.  Agency volumes in 
the  fleet  channel  relate  to  vehicles  where  the  Group  receives  a  handling  fee  for  the 
registration,  preparation  and  delivery  of  the  vehicle,  but  where  no  vehicle  sales  revenue  is 
recorded.    The  Group  saw  considerable  success  in  developing  its  fleet  capacity  in  both  the 
premium  and  volume  markets,  with  22,559  cars  delivered  in  the  year.    The  Group  was 
particularly  successful  in  increasing  its  share  of  Mercedes-Benz  fleet  business  and  also 
supply to leasing companies in certain volume franchises. 

The  UK  commercial  vehicle  market  experienced  disruption  driven  by  the  introduction  of  new 
WLTP regulations which came into force for vans on 1 September 2019.  Total Group sales 
volumes of commercial vehicles increased 9.0% in the year, boosted by the additional volume 
of  the  Vans  Direct  business  acquired  in  January  2019.    The  Group  delivered  nearly  18,000 
commercial vehicles in the year.  Commercial vehicle sales remain a core competency of the 
Group and where the Group has excellent levels of expertise.  The Group’s like-for-like sales 
volumes of new commercial vans declined by 3.3% in the year.  This was below the market 
trends,  with  this  loss  of  market  share  reflective  of  the  weighting  of  the  Group’s  commercial 
vehicle operations to brands which saw greater declines in van registrations compared to the 
market overall.  

The  Group  successfully  grew  like-for-like  gross  profit  per  unit  in  the  Fleet  and  Commercial 
channel to record levels, increasing by 4.7% to £593 (2019: £566). Consequently, like-for-like 
gross profit generation from the fleet and commercial channel rose £2.2m in the year.   Like-
for-like fleet and commercial gross margin grew from 3.1% to 3.3%, aided by an increase in 
agency volume. 

Used Vehicles 

During the year ended 31 December 2019, the total used car market in the UK recorded 7.9 
million  transactions,  just  0.1%  below  2018  levels6.    The  used  vehicle  market  in  the  UK 
experienced  higher  than  normal  seasonal  price  drops  from  April  to  June  2019,  driven  by 
strong supply of vehicles (from March trading) entering the wholesale markets in a period of 
increasingly  weak  consumer  demand.    In  the  second  half  of  the  financial  year,  UK  used 
vehicle supply tightened as the new car market continued to decline, restricting fresh supplies 
of part exchanges into the wholesale markets.  Used wholesale prices increased because of 
these  supply  constraints  and  remained  stable  for  the  remainder  of  the  financial  year,  so 
underpinning used car margins as the year progressed. 

During  the  year,  the  Group  sold  nearly  85,000  used  vehicles,  increasing  total  used  vehicle 
revenues  by  1.5%  (like-for-like  0.2%).    This  rise  was  driven  by  an  increase  in  like-for-like 
average  used  car  selling  prices  in  the  year  of  0.3%  from  £14,142  to  £14,188  as  well  as  a 
0.4% increase in total used volume (like-for-like, a small decline of 0.1%). 

Like-for-like  gross  profit  generated  from  the  sale  of  used  vehicles  declined  by  £0.3m  in  the 
year (0.4%).  The Group increased the internal labour rate charged by its service operations 
in  the  preparation  of  new  and  used  vehicles  for  sale.    This  increase  effectively  transferred 
£2.9m  of  gross  profit  from  the  Group’s  used  vehicle  department  into  the  aftersales  channel 
and helped to drive the higher aftersales margins.  Therefore, discounting this value transfer, 
significant  growth  of  used  gross  profit  was  delivered  which,  considering  the market  volatility, 
was very pleasing. 

Vertu Motors plc (Company Number: 05984855) 

20 

 
 
Strategic Report (continued) 
Financial Overview (continued) 

Used Vehicles (continued) 

Decisions around gross profit per unit are influenced by ensuring prices are competitive in the 
market  and  that  total  gross  profit  is  optimised  through  a  balance  of  margin  and  volume.  
Management  flex  this  balance  over  time  taking  into  account  an  assessment  of  market 
dynamics.  Gross profit per unit of £1,214 was delivered, which was in line with the prior year 
despite the absorption of the additional charges from the service department and used margin 
percentages were held at 8.6%. This represents an excellent used car performance.  Supply 
constraints from the summer onwards resulted in a rebalancing of the strategy on used cars 
towards margin rather than volume growth. 

6 Source: SMMT. 

Aftersales 

The  Group’s  high  margin  aftersales  operations,  which  include  servicing,  parts  supply  and 
accident repair form a vital element of the Group’s business model, since significantly higher 
returns  are  generated  from  these  activities  than  those  achieved  in  vehicle  sales.    While 
aftersales represents only 8.5% of Group revenues, it accounts for 43.0% of gross profit.  On 
1 March 2019, the Group increased the hourly rates charged on internal work undertaken for 
the  sales  departments  and  this  has  augmented  margins  and  Group  profitability.    Overall, 
margins  have  also  been  aided  by  the  change  to  an  agency  parts  sales  model  in  the  Ford 
franchise, with this activity excluded from the Core Group in the reported results. 

There  remains  substantial  opportunity  to  grow  the  volume  of  these  higher  margin  aftersales 
activities due to size of the UK vehicle parc in the UK, which currently comprises 37.1m7 cars 
and  vans.    Self-help  strategies  to  increase  customer  retention,  such  as  through  the  sale  of 
service plans and the delivery of excellent customer experiences, aid aftersales performance.  
The  increasing  technological  complexity  of  vehicles  and  innovation  in  engine  and  vehicle 
management  systems,  has  contributed  to  the  maintenance  of  the  mix  of  warranty-related 
work  undertaken  in  the  Group’s  service  departments,  reflecting  another  strength  of  the 
franchise  retailer  business  model.  It  should  be  noted  that  around  50%  of  the  Group’s  retail 
service revenues (excluding fleet customers) emanate from customers who have a Group or 
Manufacturer  service  plan.  We  believe  this  is  ahead  of  the  sector  generally  with  the  Group 
having  over  102,000  customers  paying  monthly  for  servicing  over  a  three  year  period, 
boosting retention levels.  

As  part  of  the  Group’s  now  largely  completed  programme  of  capital  investment,  service 
departments were extended and restructured to increase the number of ramps available.  The 
Group  is  now  benefitting  from  this  additional  capacity  and  this  is  helping  to  drive  aftersales 
profitability growth. 

Manufacturers  continue  to  pursue  strategies  to  increase  the  efficiency  of  their  parts 
distribution networks.  Ford changed their parts distribution model nationwide in the financial 
year.    As  a  consequence  of  these  changes,  Group  parts  revenues  declined  by  £23.1m  and 
related  profitability  declined  by  £0.8m  as  anticipated.    Vauxhall  is  currently  in  the  middle  of 
reorganising their parts distribution model and this is  expected to be complete by the end of 
2020.    Parts  revenues  are  expected  to  reduce  and  profitability  to  decline  by  £0.9m  as 
previously announced. 

7 Source: Gov.co.uk. 

Vertu Motors plc (Company Number: 05984855) 

21 

 
Strategic Report (continued) 
Financial Overview (continued) 

Aftersales (continued) 

The table below sets out the Group’s like-for-like aftersales revenues and margins, including 
both internal and external revenues.   

Revenue 
Service  
Parts and other  
Like-for-like aftersales  
Gross Margin 
Service  
Parts and other  
Like-for-like aftersales  

2020 
    £’m 
124.7 
156.3 
281.0 

77.0% 
23.0% 
47.0% 

2019 
    £’m 
116.8 
151.6 
268.4 

75.4% 
24.1% 
46.4% 

 Variance 
% 
6.8 
3.1 
4.7 

1.6 
-1.1 
0.6 

The  Group  continued  to  focus  on  driving  growth  in  its  vehicle  servicing  departments, 
achieving a 6.8% increase in like-for-like service revenues in the year.  Approximately 50% of 
this growth was as a result of the increase in internal charges to the sales departments.  Like-
for-like  margins  of  vehicle  servicing  rose  to  77.0%  (2019:  75.4%)  with  the  increased  hourly 
rates  charged  to  the  sales  departments  augmenting  margins  by  0.7%.    Technician  salary 
levels  are  stable  and  the  Group  drove  higher  average  invoice  values  on  retail  work  through 
pricing actions and more effective vehicle health check processes. 

Overall,  like-for-like  gross  profits  in  aftersales  rose  £7.3m  year  on  year,  with  the  increase  in 
internal rate charges accounting for £3.9m of this improvement. There has been an excellent 
underlying improvement in service operation profitability achieved through good execution. 

Operating Expenses  

In an inherently low margin business, it is vital that a disciplined framework of cost control is in 
place and this is a core competency for operational management.  The Group’s cost control 
framework is built around a highly detailed business planning approach, undertaken annually 
for  all  dealerships  and  cost  centres.    Once  the  business  plans  are  established,  costs  are 
benchmarked on a monthly basis using excellent analytical tools developed by the Group. 

The Group is focused on driving productivity and efficiency into the business to enhance cash 
profits and offset cost headwinds.  A committee chaired by the CEO has been in place for the 
last  five  years  with  a  remit  to  identify  and  execute  productivity  gains  and  these  have  borne 
fruit.    As  previously  noted,  several  significant  projects  are  in  place  to  increase  operational 
efficiencies and to reduce costs in the medium-term. 

Core Group Operating Expenses 
Employment and salary costs 
Marketing costs 
Occupancy costs 
Other operating expenses 

Non-Core Operating Expenses 
FY20 acquisition operating 
expenses 
FY19 acquisition operating 
expenses 
Closed sites 
Group Underlying Operating 
Expenses 

2020  % Revenue 
% 
£'000 

2019  % Revenue 
% 
£'000 

Year on year 
£'000 

    % 

142,370 
31,013 
33,410 
76,069 
282,862 

2,216 

17,548 
2,369 

4.6% 
1.0% 
1.1% 
2.5% 
9.2% 

0.1% 

0.6% 
0.1% 

140,091 
28,945 
32,009 
77,944 
278,989 

4.7% 
1.0% 
1.1% 
2.6% 
9.4% 

2,279 
2,068 
1,401 
(1,875) 
3,873 

1.6% 
7.1% 
4.4% 
(2.4%) 
1.4% 

- 

0.0% 

2,216 

0.0% 

11,833 
3,892 

0.4% 
0.1% 

5,715 
(1,523) 

48.3% 
(39.1%) 

304,995 

10.0% 

294,714 

9.9% 

10,281 

3.5% 

Vertu Motors plc (Company Number: 05984855) 

22 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Strategic Report (continued) 
Financial Overview (continued) 

Operating Expenses (continued) 

Total  underlying  operating  expenses  in the  year totalled  £305.0m (2019:  £294.7m)  and  as  a 
percentage of Group revenues, operating expenses were stable at 10.0% (2019: 9.9%).  Like-
for-like  operating  expenses  increased  by  £3.9m,  an  increase  of  1.4%,  which  is  significantly 
reduced compared to the 4% growth seen in 2019.  This is a pleasing result given the sector’s 
cost  pressures  in  particular  around  property  and  employment  costs.    This  demonstrates  the 
focus which the Group has continued to place upon cost control. 

The greatest expense of the Group is employment costs, which in the Core Group increased 
by  £2.3m  (1.6%)  over  the  financial  year.    Following  investment  in  additional  dealership 
capacity,  in  particular,  in  aftersales,  additional  front  of  house  colleagues  were  taken  on  to 
facilitate the growth in customer numbers.  This investment in the Group’s service operations 
accounts for £1.5m of the total increase in Core Group salary costs.  15% of colleagues in the 
Group were paid at the national minimum wage rate in 2019 and the UK increase in national 
minimum  wage  rates  in  April  2019  accounted  for  £0.6m  of  the  Group’s  employment  cost 
increase.  The proportionately bigger increase in national minimum wage in April 2020 means 
that 17% of Group colleagues are now likely to be paid at this level. 

As part of the Group’s strategy to build significant automotive retail brands with high levels of 
awareness and to overcome weakness in consumer confidence, the Group invested in brand 
marketing  campaigns  in  the  second  half  of  the  financial  year.    This  utilised  TV,  online  and 
cinema  campaigns  and  improved  the  awareness  of  the  Bristol  Street  Motors  and  Macklin 
Motors brands, aiding the sales operations through the generation of increased enquiries and 
sales.    This  brand  investment  saw  overall  marketing  costs  increase  by  £2.1m  compared  to 
prior year. 

One of the other significant costs of the Group is occupancy costs in the form of property rent, 
rates  and  insurance.    The  year  on  year  increase  of  £1.4m  represents  both  an  increase  in 
business rates and depreciation (following capital investment in recent years). 

Savings in other expenses of £1.9m have been achieved.  For example, a significant saving 
in the cost of telephony and call costs for the Group arose following investment in a telephone 
system and network infrastructure. 

Non-underlying Items 

The Group delivered an Adjusted profit before tax of £23.5m.  The following items have been 
treated as non-underlying in arriving at Adjusted profit before tax: 

Impact of adoption of IFRS 16 
Impairment charges 
VAT receipt – deposit contributions 
Share based payments charge 
Amortisation 
Total non-underlying items 

Impact of adoption of IFRS 16 

Year ended 29 
February 2020 

Year ended 28 
February 2019 

£’000 

(478) 
(14,378) 
- 
(733) 
(595) 
(16,184) 

£’000 

- 
- 
3,069 
(904) 
(543) 
1,622 

The Group has adopted the requirements of IFRS 16 “Leases” for the first time in FY20.  As a 
result, a balance sheet asset has been recognised together with a corresponding  obligation, 
relating  to  the  Group’s  use  of  properties  and  other  assets  leased  under  multi-year 
agreements.    Comparatives  have  not  been  restated  as  is  permitted  under  the  transitional 
arrangements. 

Rental  payments  made  under  these  leases  will  be  accounted  for  as  repayments  of  the 
balance  sheet  liability,  which  will  include  an  implied  interest  element,  and  the  asset 
recognised will be depreciated over the remaining lease term. 

Vertu Motors plc (Company Number: 05984855) 

23 

 
 
 
 
 
 
 
 
 
 
Strategic Report (continued) 
Financial Overview (continued) 

Non-underlying Items (continued) 

Impact of adoption of IFRS 16 (continued) 

The  balance  sheet  position  at  1  March  2020  has  been  adjusted  for  right-of-use  assets  of 
£87.0m,  with  corresponding  lease  liabilities  of  £96.9m.    FY20  net  profit  before  tax  has 
decreased  by  £0.5m  as  the  pre-IFRS  16  rental  charge  has  been  replaced  by  higher 
depreciation and interest.  The depreciation is charged on a straight-line basis; whilst interest 
is  charged  on  the  outstanding  lease  liabilities  and  is  therefore  higher  in  earlier  years  and 
decreases over time.   

The impact of transition to IFRS 16 has had no impact on the Group’s cash position, but does 
impact  presentation  within  the  cash  flow  statement.    Operating  lease  rentals  are  no  longer 
presented  within  operating  cash  flow,  but  as  a  lease  repayment  presented  within  financing 
cash flows.  For the financial year ended 29 February 2020, the effect of the transition to IFRS 
16  has  been  presented  as  a  non-underlying  item  to  aid  comparability.    Going  forward,  the 
impact of IFRS 16 will be included within the Group’s underlying result 

Impairment Charges 

The carrying amounts of the Group’s goodwill and other indefinite life assets, property, plant 
and  equipment  are  required  to  be  tested  annually  for  indications  of  impairment.    For  the 
purposes of impairment testing, assets have been grouped together into the smallest group of 
assets  that  generate  cash  flows  from  continuing  use,  independent  of  cash  flows  from  other 
groups of assets.  For the purposes of impairment testing of goodwill and other indefinite life 
assets, the Directors recognise the Group’s Cash Generating Units (“CGU”s) to be connected 
groupings of dealerships acquired together.  The recoverable amount of a CGU is determined 
based  on  value-in-use  calculations.    These  calculations  use  pre-tax  cash  flow  projections to 
perpetuity. 

The key assumptions for the value in use calculations are those regarding the discount rates, 
growth rates and expected changes to gross profits and direct costs during the year: 

•  Management  estimates  discount  rates  using  pre-tax  rates  that  reflect  current  market 

assessments, the time value of money and the risks specific to the CGUs. 

•  Growth  rates  are  based  on  best  management  estimates  by  reference  to  industry 

forecasts. 

•  Changes in gross profits and direct costs are based on anticipated scenarios, factoring in 
an estimate of the impact of COVID-19, together with best estimation of future changes 
in the market. 

In  the  light  of  the  substantial  curtailment  of  operations  in  response  to  the  global  COVID-19 
pandemic, a cautious assessment has been applied on the market outlook and, therefore, the 
cash  flow  projections  across  all  of  the  Group’s  CGU’s.    Specific  modelling  of  cash  flows  for 
the next two financial years has replaced the previous assumptions.  The value in use model 
reflects  the  full  closure  period  of  dealership  sales  operations  in  the  year  to  February  2021, 
followed by a further period of steady recovery to historic levels of performance for each CGU 
by  year  three.    The  model  assumes  annual  growth  rates  of  between  0%  and  3%  will  then 
apply to years three to five in the forecasts.  A growth rate of 0% has then been assumed to 
perpetuity.    A  risk  adjusted  pre-tax  discount  rate  reflecting  the  Group’s  Weighted  Average 
Cost of Capital (“WACC”) of 8% (2019: 8%) has been applied.  

The impact of COVID-19 on the Group has been treated as an adjusting post balance sheet 
event.    As  a  consequence,  during  the  year  ended  29  February  2020,  impairment  charges 
totalling  £14.4m  have  been  incurred  to  align  the  carrying  value  with  resultant  value  in  use 
calculations.  

Vertu Motors plc (Company Number: 05984855) 

24 

 
 
 
 
 
 
Strategic Report (continued) 
Financial Overview (continued) 

Interest charges 

Underlying  net  finance  costs  in  the  period  totalled  £5.6m  (2019:  £3.7m)  with  the  substantial 
increase arising due to higher new car stocking interest charges.   

A  £1.5m  increase  in  stocking  interest  payable  on  new  vehicle  consignment  stock  arose, 
reflecting an increase in interest rates charged and reduced free stocking periods offered, in 
addition  to  increased  opening  inventory  levels.    Manufacturers  increased  supply  of  new 
vehicles  into  the  UK  in  advance  of  the  initial  date  for  the  UK  leaving  the  EU  at  the  end  of 
March 2019. 

used vehicle stocking loans 

Bank interest payable 
Vehicle stocking interest expense 
-  Manufacturer new vehicle consignment funding 
- 
Pension fund: net interest income 
Underlying net finance charges 
IFRS 16 Adoption impact 
Net finance charges 

Year ended 29 
February 2020 

Year ended 28 
February 2019 

Change 

£’000 
1,181 

3,918 
630 
(168) 
5,561 
3,595 
9,156 

£’000 
964 

2,399 
495 
(177) 
3,681 
- 
3,681 

£’000 
217 

1,519 
135 
9 
1,880 
3,595 
5,475 

The  full  year  impact  of  acquisitions  completed  in  the  year  ended  February  2019  led  to  an 
increase in the average  utilisation of both the Group’s bank borrowings and the utilisation of 
used vehicle stocking loans.   

The  Group  makes  limited  use  of  used  vehicle  stocking  facilities,  which  it  classifies  as  debt.  
As at 29 February 2020, drawings on these facilities were £25.5m, representing just 21.1% of 
used retail vehicle stock value (2019: £23.2m, 21.9%).  The utilisation of such facilities by the 
Group  is  at  substantially  lower  levels  than  the  industry  peer  group  and  this  has  allowed  the 
Group to use increased levels of this funding as one of the levers to secure additional liquidity 
following the disruption to trade caused by the COVID-19 pandemic. 

Pension Costs 

The  Bristol  Street  defined  benefit  pension  scheme  is  closed  to  future  membership  and 
accrual.    At the  last  triennial  valuation  of  the  scheme,  at  5  April  2018,  the  scheme  was  fully 
funded  and  therefore  no  contributions  are  required  from  the  Group  to  meet  the  cost  of 
accrued benefits under the scheme. 

This defined benefit scheme holds assets with a value of £59.2m as at 29 February 2020 and 
showed an accounting surplus of £8.9m, (2019 surplus of £6.4m).  The improved surplus was 
the  result  of  returns  on  investments  being  higher  than  required  to  meet  scheme  obligations, 
partially offset by an increase in the value of scheme liabilities.  The increase in liability was 
driven by a reduction in discount rate following falls in corporate bond yields over the financial 
year. 

Tax Payments 

Taxation  represents  one  of  the  single  biggest  costs  to  the  Group.    In  the  year,  the  Group 
expensed  £4.3m  in  corporation  tax,  £18.1m  in Employers’  National  Insurance  Contributions, 
£10.6m in business rates and £0.9m in the apprenticeship levy.  These four taxes alone total 
£33.9m (2019: £34.5m). 

Through  its  tax  strategy, the  Group  seeks  to  pay  its fair  share  of  tax  in  compliance  with  UK 
legislation.    The  Group  does  not  engage  in  any  aggressive  tax  planning  and  the  Group  is 
classified  by  HMRC  as  ‘low  risk’.    Within  this  context,  the  underlying  effective  rate  of 
corporation tax for the year was 19.2% (2019: 18.9%).  The current year rate is slightly above 
the standard UK Corporation Tax rate for the Period and the Board expects that the Group’s 
tax rate should remain close to the headline UK Corporation Tax rate in the future. 

Vertu Motors plc (Company Number: 05984855) 

25 

 
 
 
 
 
 
 
 
 
 
Strategic Report (continued) 
Financial Overview (continued) 

Capital Structure  

The Group has a strong balance sheet with shareholders’ funds of £263.4m (2019: £276.6m), 
representing net assets per share of 71.7p (2019: 73.8p) as at 29 February 2020.  The Group 
has tangible net assets of £168.8m (2019: £168.4m) and the balance sheet is underpinned by 
a freehold and long leasehold property portfolio, including assets held for resale, of £212.2m 
(2019:  £209.1m).  Debt  levels  in  comparison  are  low.  The  Group  has  a  robust  tangible  net 
assets per share value of 46.0p (2019: 44.9p).  This strong asset backing makes the business 
resilient  and  able  to  withstand  both the cyclical  nature  of  the  sector  and  shocks  such  as the 
impact of COVID-19. 

The Group finances its operations by a mixture of shareholders’ equity, bank borrowings and 
trade  credit  from  suppliers  and  Manufacturer  partners.    The  position  at  29  February  and  22 
May 2020 of the Group’s facilities and utilisation is set out below 

Facilities at 
29 February 
2020 
£’m 

Drawn at 
29 February 
2020 
£’m 

Facilities at 
22 May 
2020 
£’m 

Drawn at  
22 May 
2020 
£’m 

5-year  acquisition  facility  (from  February  2019) 
(further £15m uncommitted “Accordion”) 

62.0 

(43.6) 

62.0 

(53.7) 

1  year  working  capital  facility  (from  30  April 
2020) 

Total committed facilities  
Cash 
Adjusted  net  debt  (before  used  vehicle 
stocking loans) 

Used vehicle stocking loans 
Overdraft 
Total facilities 
Net debt (excluding IRFS 16 liabilities) 
Used vehicle inventory value 
Cover on used vehicle facility 

68.0 

130.0 

35.0 
5.0 
170.0 

- 

68.0 

- 

(43.6) 
40.8 
(2.8) 

(25.5) 
- 

(28.3) 
121.3 
4.8 times 

130.0 

45.0 
5.0 
180.0 

(53.7) 
44.7 
(9.0) 

(30.5) 
- 

(39.5) 
134.0 
4.4 times 

The  Group  has  a  five-year  acquisition  facility  with  Barclays  Bank  plc  and  Royal  Bank  of 
Scotland  plc  which  matures  on  27  February  2024.    This  facility  provides  the  Group  with 
£62.0m  of  committed  borrowing  capacity  with  the  potential  to  add  a  further  £15.0  million, 
which  is  currently  uncommitted.    £44.1  million  of  this  facility  was  drawn  as  at  29  February 
2020,  but  in  response  to  the  potential  impact  of  COVID-19  on  the  liquidity  of  the  Group  a 
further £10m of this facility was drawn down in March 2020. 

Interest  is  payable  on  this  facility  at  LIBOR  plus  a  rate  between  1.3%  and  2.1%  depending 
upon  the  ratio  of  net  debt  to  EBITDA.    Interest  was  paid  at  the  rate  of  LIBOR  plus  1.3% 
throughout the financial year to 29 February 2020, however, in the light of covenant waivers 
obtained  in  respect  of  the  impact  of  COVID-19  on the  Group,  interest  will  be  payable  at  the 
higher rate of LIBOR plus 2.1% from 1 June 2020 on these borrowings. 

In  order  to  reduce  the  Group’s  exposure  to  interest  rate  risk,  the  Group  uses  interest  rate 
swaps over £10.0m of drawings fixing the underlying LIBOR rate payable at 0.675%, maturing 
in July 2020 and in respect of £7.0m of drawings, fixing the underlying LIBOR rate payable at 
1.424%  maturing  in  February  2023.  In  April  2019,  the  Group  entered  into  an  additional 
interest rate swap, beginning on 31 July 2019, and covering the period to 27 February 2023, 
over £5,000,000 of the Group’s borrowing, swapping LIBOR for a fixed rate of 1.214%.  The 
notional  principal  amount  covered  by  this  latter  interest  rate  swap  increases  to  £15,000,000 
on  31  July  2020  concurrent  with  the  end  of  the  Group’s  existing  £10,000,000  interest  rate 
swap.  

Vertu Motors plc (Company Number: 05984855) 

26 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Strategic Report (continued) 
Financial Overview (continued) 

Capital Structure (continued) 

In  addition  to  conventional  bank  borrowing,  the  Group  also  utilises  used  car  stocking  loan 
finance.  These loans with third party banks are subject to interest at 1.5% above LIBOR and 
are  secured  on  the  related  vehicles.    The  utilisation  of  such  facilities  at  29  February  2020 
represents less than 25% of the value of Group used vehicle inventories.  Subsequent to the 
financial year, the Group extended its used vehicle funding line by £10m to £45m to provide 
additional  liquidity,  if  required.    Adjusted  net  debt,  which  excludes  the  balances  drawn  on 
these used car stocking loans, is £2.8m (2019: net cash £22.9m). 

The Group operated with positive cash balances for much of the year.  Additional facilities are 
utilised  to  fund  significant  peak  working  capital  requirements  following  registration  plate 
change  months  and  other  quarter  ends.    The  Group  has  £73m  of  peak  overdraft  and  other 
money market facilities.  On the overdraft, interest is paid on drawn amounts at 1.1% above 
Base Rate, and on the money market facilities, interest was paid at 1.1% above LIBOR.  As 
with  interest  rates  applicable  to  the  revolving  credit  facility,  interest  payable  on  amounts 
drawn under these facilities will increase to 1.75% above LIBOR from 1 June 2020.  As at 29 
February  2020,  the  Group  had  cash  balances  of  £40.8m  (2019:  £66.5m)  and,  as  a 
consequence, net debt of £28.4m (2019: £0.3m). 

Group Liquidity 

During the financial year to 29 February 2020, the Group comfortably complied with all of the 
financial covenants in respect of its borrowing facilities, which include net debt to EBITDA and 
interest  and  lease  costs  to  EBITDAR.    The  Directors  have  considered  detailed  financial 
projections  for  a  period  of  12  months  from  the  date  of  this  announcement  (‘Review  Period’).  
These  projections  are  based  on  the  Group’s  detailed  annual  business  plan,  adjusted  to 
include assumptions around the financial impact of the global COVID-19 pandemic.  The key 
assumptions applied include: 

•  The period of temporary closure of all the Group’s sales operations from 23 March to 

31 May in accordance with Government guidelines.   

•  Muted  revenue  projections,  with  an  easing  towards  more  normal  levels  over  the 

Review Period. 

•  The delivery of operating expense savings and cash savings such as a reduction in 

capital expenditure.   

The  financial  projections  also  assume  the  continued  support  of  the  Group’s  Manufacturer 
partners through their continued funding of new vehicle consignment inventory.  The financial 
projections  assume  that  normal  adoption  timings  are  delayed  for  a  significant  proportion  of 
new  vehicle  inventories  until  the  vehicles  are  sold.    Past  experience  of  the  Group  supports 
this  assumption.    By  their  very  nature  forecasts  and  projections  are  inherently  uncertain, 
however,  the  forecasts  so  prepared  show  that  the  Group  will  operate  within  its  committed 
facilities, as set out above, throughout the Review Period. 

Due to the impact of the lockdown on the Group’s EBITDA, the financial projections show that 
existing bank covenants may be breached in future periods.  Subsequent to the financial year 
end, the Group obtained a waiver of covenants for the quarters ending 31 May and 31 August 
in  respect  of  the  period  impacted  by  COVID-19.    The  Board  is  confident  that  the  Group’s 
banks will agree to review the calculation of covenants after this date, as more certainty over 
the  impact  of  closure  periods  due  to  COVID-19  is  obtained,  so  as  to  avoid  the  risk  that  a 
future event of default will occur.  In addition, the Group secured additional peak level working 
capital  facilities  for  the  months  of  August  and  September  to  provide  flexibility  and  liquidity 
headroom should this be required.  Further detail of the cash flow modelling and assumptions 
applied is given in the basis of preparation section of note 1 to the annual report and financial 
statements. 

Vertu Motors plc (Company Number: 05984855) 

27 

 
 
 
 
 
 
Strategic Report (continued) 
Financial Overview (continued) 

Group Liquidity (continued) 

Due to the inherent level of uncertainty over future financial performance and cash flows, as 
well  as  the  importance  of  the  key  assumptions  underpinning  the  Group’s  projections, 
sensitivity  analysis  has  been  performed  to  model  the  impact  of  more  adverse  trends 
compared to those included in the financial projections.  These sensitivities seek to model the 
impact of severe but plausible downside risks to the achievement of the financial projections.  
The sensitivities applied were a further decrease in future sales rates and a reduction in the 
proportion of new vehicle consignment stock assumed to be funded by the Manufacturers.  In 
the absence of mitigating actions available to the Group, when these sensitivities are applied 
to  the  forecasts,  they  indicate  additional  banking  facilities  may  be  required  over  and  above 
those which are currently secured. Given the strength of the Group’s balance sheet and low 
debt  levels,  the  Board  is  confident  that  additional  bank  funding  and  covenant  amendments 
would  be  forthcoming  if  required.    Based  on  what  is  known  at  this  time  and  forecast 
information  available,  the  Board  believes  it  appropriate  to  prepare  accounts  under the  going 
concern  basis.    The  unqualified  audit  report  on  the  29  February  2020  financial  statements 
draws attention to the material uncertainty relating to going concern arising from COVID-19. 

Capital Allocation 

Consideration  of  capital  allocation  is  central  to  the  Board’s  decision  making.    The  Board 
proactively  believes  that  the  Group’s  funding  structure  should  remain  conservative  and  that 
the  application  of  the  Group’s  debt facilities  to  fund  activities  or  acquisitions  which  meet the 
Group’s hurdle rates for investment, will enhance return on equity and increase cash profits in 
the future. 

In  the  first  half  of  the  financial  year,  the  Group  continued  its  Share  Buyback  Programme, 
completing the purchase of 7.4m shares in the financial year.  Whilst the Board believes that 
the  repurchase  of  Group  shares  remains  an  appropriate  use  of  capital,  the  Buyback 
programme will be suspended until greater clarity on the potential impact on the business of 
COVID-19  is  obtained.   The Board  intends to seek to renew  approval  to  repurchase  10%  of 
the  issued  share  capital  at  the  forthcoming  Annual  General  Meeting  to  maintain  flexibility  in 
this regard. 

Dividends 

Cash  returns  to  shareholders  are  an  important  part  of  the  Company’s  capital  allocation 
decision making process.  During the nine-year period since the Group commenced payment 
of dividends to its owners in 2011, over £34.8m has been returned to the owners of the Group 
through dividends.  The dividend has been funded from cash generated from operations.  In 
the light of the impact of COVID-19 on the Group, the Board does not propose a final dividend 
for 2020.  The Group recognises the importance of dividend returns to Shareholders and will 
continue  to  review  the  ongoing  situation  with  a  view  to  the  re-commencement  of  dividend 
payments as soon as practicable.  

Capital Expenditure 

The  cash  impact  of  capital  expenditure  and  disposals  during  the  year  and  previous  years  is 
set out below: 

FY 
2018 
£'m 
4.3 
4.3 
8.2 
3.0 
4.9 
(0.6) 
24.1 
(14.1) 
(0.2) 
9.8 

FY 
2019 
£'m 
9.0 
6.7 
11.9 
1.0 
4.2 
0.9 
33.7 
- 
(4.0) 
29.7 

FY 
2020 
£'m 
1.4 
3.0 
4.7 
0.8 
5.3 
0.4 
15.6 
- 
(3.0) 
12.6 

Purchase of property 
New dealership build 
Existing dealership capacity increases 
Manufacturer-led refurbishment projects 
IT and other ongoing capital expenditure  
Movement on capital creditor 
Cash outflow from capital expenditure 
Proceeds from sale and leaseback 
Proceeds from sale of property 
Net cashflow from capital investment 

Vertu Motors plc (Company Number: 05984855) 

28 

 
 
 
 
Strategic Report (continued) 
Financial Overview (continued) 

Capital Expenditure (continued) 

As  anticipated,  the  levels  of  capital  expenditure  reduced  substantially  year  on  year  and  are 
anticipated to remain at these more subdued levels.   The Group completed a number of key 
projects in the year ended 29 February 2020 including the completion of the redevelopment of 
the Reading and Slough Mercedes-Benz dealerships, Chesterfield Land Rover and Guiseley 
Land  Rover.    These  developments  deliver  operations  with  greater  capacity  for  sales  and 
service and will underpin the Group’s future profitability and cash generation.  

In terms of large-scale projects, the Group will compete its final projects in the coming months 
being the development of the Nelson Land Rover showroom and redevelopment of Bradford 
Land  Rover  to  new  brand  standards  and  capacities.  This  brings  an  end  to  the  large-scale 
projects that have been undertaken by the Group over the last five years. 

Managing Working Capital 

The Group has generated cash from operating activities of £23.1m (2019: £51.0m) with cash 
absorbed by an increase in working capital of £23.6m.  This was due to an expansion of the 
Group’s fleet operations, investment in additional working capital post acquisition in the sales 
outlets acquired in January and February 2020 and higher general used vehicle stock levels. 

The  Group  has  significant  levels  of  working  capital  in the  form  of  inventory,  receivables  and 
payables.    These  are  subject  to  significant,  yet  predictable,  seasonal  fluctuations  which 
coincide  with  plate  change  months  and  quarterly  Manufacturer  new  car  campaigns.    The 
successful  growth  of  the  Group’s  fleet  and  commercial  vehicle  sales  operations  seen  in  the 
year  has  contributed  to  the  year  on  year  growth  in  working  capital  as  has  the  impact  of 
businesses acquired in the financial year, which were acquired with very low levels of working 
capital and have subsequently been stocked up to normal levels. 

New vehicle funded inventory reduced by £7.0m as high levels of new inventory seen at the 
end of the last financial year partially unwound.  A related £8.3m decrease in trade creditors 
in the year was also seen.  The Group has significantly expanded its fleet operations fuelled 
by  tactical  registration  activity  in  certain  franchises.    Fully  paid  new  vehicle  stock  was 
consequently  high  at  29  February  2020,  growing  by  £11.9m  to  £57.1m  compared  to  2019 
levels. 

Trade  receivables  also  grew  by  £8.4m  year  on  year  due  to  the  growth  in  fleet vehicle  sales 
volumes  and  the  impact  of  acquired  businesses.    Used  vehicle  inventory  grew  by  £9.3m  as 
the Group saw tightened availability of used inventory levels in the market in the second half 
and chose not to destock at the end of February as aggressively as it had in the prior year in 
order to ensure March trading was not impacted by stock shortages. 
s172 Statement  

During the year ended 29 February 2020, the Board of Directors acted in a way they consider, 
in good faith, would be most likely to promote the success of the company for the benefit of its 
key  stakeholder  groups  as  a  whole,  in  accordance  with  s172(1)(a)-(f)  of the  Companies  Act 
2006.  Details  of the Group’s  strategic  imperatives  and  progress  made  towards their  delivery 
during the year ended 29 February 2020 is presented on page 5 to 13. 

The Board of Directors have identified the Group’s key stakeholder groups which are set out 
below, including details of the nature of the relationship, the stakeholder groups’ key interests 
and  the  methods  used  to  engage  with  these  groups.  The  potential  impact  on  these 
stakeholder  groups  is  key  to  the  Board’s  decision-making  process,  including  the  likely 
consequences of any decisions in the long term. The long term consequence of the Board’s 
decision making is considered further in the Viability Statement on page 36 to 37. 

Vertu Motors plc (Company Number: 05984855) 

29 

 
 
Strategic Report (continued) 
s172 Statement (continued) 

Set out below are details of the nature and quality of our key stakeholder relationships: 

Stakeholder  Why it is important to engage 

Ways we engage 

Customers 

The Vertu mission statement is “to deliver 
an outstanding customer motoring 
experience through honesty and trust”. 

Colleagues 

Our colleagues are essential to support 
the delivery of the Group strategy. 
Ensuring that the business has the right 
Values and culture is of paramount 
importance to the business model, as set 
out on page 11 to 12. 

Manufacturers  The Group operates a franchise business 

model and therefore strong ongoing 
relationships with manufacturers are 
fundamental to this.  

•  Customer satisfaction surveys 
•  Trust pilot reviews 
•  Social media engagement 
•  Dedicated customer services team 
•  Focus group meetings 
•  Colleague satisfaction survey 
•  Monthly team briefs and regular 

communication 

•  Apprenticeship programme 
•  Training and development courses 
•  Colleague awards 
•  Monthly financial performance 

reporting 

•  Manufacturer conferences 
•  Membership of Manufacturer dealer 

performance 

•  Customer satisfaction 

councils 

scores 

•  Organisation along franchise lines 

•  Dealership portfolio 

Finance 
providers 

Access to finance is essential for the 
Group to execute its strategy as well as 
providing customers with the ability to 
finance vehicle purchases. 

•  Regular review meetings and 

reporting 

•  Credit reviews 
•  Budget analysis 
•  Monthly compliance reporting 
•  Compliance reviews 

Group suppliers are essential to delivery 
of the Group business. 

•  Periodic supplier reviews 
•  Formal feedback and performance 

Suppliers 

Investors 

Provision of clear and transparent 
information is essential to inform 
investment decisions model. 

Regulators 

The Group operates in a highly regulated 
industry and therefore it is vital to 
achievement of the business model. 

Communities 

The Group values the importance of 
making a positive impact and maintaining 
its physical presence in each of its 
locations. 

review 

•  Annual General Meetings (with voting 

rights as set out on page 44) 

•  Corporate website 
•  Annual report and accounts 
•  RNS announcements 
•  Investor presentations 
•  National Franchised Dealer 

Association (NFDA) and Finance and 
Leasing Association (FLA) members 

•  FCA engagement 
•  MOT Club 
•  Compliance Committee 
•  Trading Standards engagement 
•  Community investment opportunities 
•  Local sponsorship arrangements  
(For more details refer to the Corporate 
and Social Responsibility Report on 
page 39 to 42.) 

Vertu Motors plc (Company Number: 05984855) 

30 

Stakeholders’ key 
interests 
•  Customer service 
•  Value for money 
•  Product knowledge 
•  Product range 
•  Service provision 
•  Pay and employment 

conditions 

•  Career opportunities 
•  Training and 
development 

•  Wellbeing 
•  New car volume targets 
•  Dealership financial 

management 

•  Financial performance 
•  Strength of financial 

position 

•  Business planning and 

forecasting 

•  Volumes of finance 

written 

•  Compliance with 

regulations 

•  Payment practices 
•  Credit worthiness 
•  Long-term relationships 
•  Return on investment – 

share price and 
dividends 

•  Capital allocation 
•  Execution of strategy 

•  Compliance with laws 

and regulations 

•  Treating customers fairly 

•  Corporate and social 

responsibility 

•  Environmental impact 

 
Strategic Report (continued) 
Key Performance Indicators 

The  Group  has  a  number  of  Key  Performance  Indicators  (“KPI’s”)  by  which  it  monitors  its 
business.  These include analysis of results by channel; as set out on page 18, together with 
the below: 

KPI 

Definition 

Performance 

Risk Factor Link 

Underlying EPS 

Underlying profit after tax divided by 
weighted average number of shares 
(note 13) 

FY20 – Underlying EPS of 5.12p 
FY19 – Underlying EPS of 5.10p 

I

s
P
K

Underlying 

PBT 

Profit before tax and non-underlying 
items 

FY20 – Underlying PBT £23.5m 

FY19 – Underlying PBT £23.7m 

Gross 

Margin by channel 

Gross profit divided by revenue by 
channel 

See page 18  

Like for Like Used 

Volume growth 

Number of used vehicles sold in 
dealerships with comparable trading 
periods in two consecutive years 

FY20 – decline of (0.1%) 

FY19 – growth of 5.3% 

Like for Like New 
Retail volume 
compared to UK 
private registrations 

Number of new retail vehicles sold in 
dealerships with comparable trading 
periods in two consecutive years 
compared to the movement in UK 
private registrations 

Like for Like Service 
Revenue growth 

Retail labour sales activity direct to 
consumers for the servicing and 
repair of motor vehicles in 
dealerships with comparable trading 
periods in two consecutive years 

Group 
FY20 – decline of (8.9%) 
FY19 – growth of 0.0% 
UK private registrations 
FY20 – decline of (4.8%) 
FY19 – decline of (5.3%) 

FY20 – Retail growth 6.8% 

FY19 – Retail growth 7.6% 

l

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t
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S

❶❷❸❹❺ 

❻❼❽❾❿ 

⓫⓬⓭⓮⓯ 

❶❷❸❹❺ 

❻❼❽❾❿ 

⓫⓬⓭⓮⓯ 

❷❸❹❺❻ 

❾⓮⓯ 

❷❸❺❻❾ 

⓬⓭⓯ 

❷❸❺❾⓬⓮ 

⓯ 

❷❻❽❾⓯ 

Online 

Growth 

Website visits to all Group trading 
websites 

FY20 – 15.7m visitors 

FY19 – 14.0m visitors 

❷❸❼❾❿ 

⓫⓯ 

Customer 

Service 

Customer service is measured via 
email survey responses from 
customers gathered by our 
manufacturer partners for new 
vehicles or on Judge Service for used 
vehicles 

97% (FY19: 97%) of our used vehicle 
customers would recommend us – 
Judge Service 

❹❼❽❾ 

Vertu Motors plc (Company Number: 05984855) 

31 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Strategic Report (continued) 
Risk Management Process 

THE BOARD 
Responsibility for identifying significant risks, determining the Group’s risk appetite and oversight of the principal 
risks to the Group’s strategic objectives 

HEALTH AND SAFETY 
COMMITTEE 
Delegated responsibilities for 
compliance with Health & Safety 
and Environmental law and 
regulations 

AUDIT COMMITTEE 
Delegated responsibility from 
the Board for risk management 
and Internal Controls 

COMPLIANCE COMMITTEE 
Delegated responsibility from the 
Board for Compliance and 
Whistleblowing 

INTERNAL AUDIT 
Responsibility for reviewing financial and operational controls, monitoring risk capture and mitigating actions, 
reporting to the Audit Committee 

CHIEF EXECUTIVE’S (CEO) COMMITTEE 
Key day to day risk oversight is managed through the CEO Committee which is chaired by 
the Group Chief Executive Officer 

Financial and Business Reporting 

The  Board  is  responsible  for  presenting  a  fair,  balanced  and  understandable  assessment  of 
the  Group’s  position  and  prospects.    A  statement  of  the  Directors’  responsibilities  for 
preparing the Annual Report and financial statements is set out on page 47.  The statement 
by the auditors about their reporting responsibilities is given on page 76. 

Risk Management and Internal Controls 

The  Board  is  responsible  for  establishing  and  maintaining  adequate  internal  controls  over 
regular  financial  reporting  for  the  Group,  including  the  consolidation  process.    There  is  a 
comprehensive  system  of  internal  controls  in  place,  including  the  Annual  Business  Plan 
(“Plan”)  which  is reviewed  and  approved  by the  Board.   Monthly  actual  results  are reviewed 
by  management  against  both the  Plan  and  prior  year results.   All  data to  be consolidated  in 
the  Group’s  financial  statements  is  reviewed  thoroughly  by  management  to  ensure  that  it 
complies with relevant accounting policies and the financial reporting presents a true and fair 
reflection of the financial performance and position of the Group. 

The  Board  has  overall  responsibility  for  risk  management  and  is  advised  of  key  risks  facing 
the  Group  on  a  regular  basis  with  a  formal  review  of  the  most  significant  risks  annually,  or 
more frequently if required.  The Board takes a proactive approach to the management of all 
forms of risk, and views risk management as a vital constituent of its commitment to provide 
value  protection  and  growth  for  its  various  stakeholders.    The  internal  controls  system  is 
designed  to  manage,  rather  than  eliminate,  the  risk  of  failure  to  achieve  the  Group's 
objectives  and  can,  therefore,  only  provide  reasonable,  rather  than  absolute,  assurance 
against  material  misstatement  or  loss.    The  Board  regularly  reviews  the  risks  to  which  the 
Group  is  exposed,  as  well  as  the  operation  and  effectiveness  of  the  system  of  internal 
controls.   

The  day  to  day  responsibility  for  compliance  and  certain  regulatory  activities  has  been 
delegated  to  the  Compliance  Committee,  chaired  by  the  COO  and  made  up  of  members  of 
senior  management  including  the  CFO  and  Company  Secretary.   This  includes  the  Group’s 
compliance with regulation under the requirements of the Financial Conduct Authority (FCA), 
the Advertising Standards Authority, the Trading Standards Institute, the Data Protection Act 
and all other applicable regulations. 

Oversight  of  health  and  safety  and  environmental  regulatory  risk  is  delegated  to  the  Health 
and Safety Committee, made up of members of senior management. 

The  Board's  approach  involves  identification  of  material  risks  that  may  restrict  the  Group's 
ability to meet its objectives, the assessment of these risks in terms of impact, likelihood and 
control  effectiveness,  and  the  establishment  of  risk  management  strategies.    For  some  key 

Vertu Motors plc (Company Number: 05984855) 

32 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Strategic Report (continued) 
Risk Management and Internal Controls (continued) 

risks,  where  it  is  considered  necessary,  specialist  advice  is  sought  from  external  agencies 
and professional advisers. 

Principal Risks and Uncertainties 

There  are  certain  risk  factors  which  could  result  in  the  actual  results  of  the  Group  differing 
materially from expected results.  These factors, as set out below, are not an exhaustive list of 
all the potential risks and uncertainties that could adversely impact the Group’s results: 

STRATEGIC 

Description of risk 

Impact 

Mitigation 

❶  Failure to deliver on 

the strategic goal of the 
Group to acquire and 
consolidate UK motor 
retail businesses 

Stalled growth of the 
Group and associated 
shareholder returns 
Reputation risk 

❷  Failure to meet 

competitive challenges 
to our business model 
or sector 

Loss of customers to 
competitors 
Reduced profitability 

❸  Advances in vehicle 
technology provide 
customers with mobility 
solutions which bypass 
the dealer network 

Business model 
becomes obsolete 

•  Maintain strong relationships with manufacturer 

partners to ensure that the Group remains a valued 
and relevant candidate for any potential franchised 
network development opportunities 

•  Thorough reviews of acquisition opportunities to 
ensure Group investment hurdles are met  

•  Established process for swift integration of acquired 

businesses into the Group 

•  The Group’s scale, technological capability and 
diversification creates the ability to capitalise on 
market opportunities 

•  Omni-channel development / digital progress 
•  Customer experience focus of the Group attracts 

customer loyalty 

•  Ongoing monitoring to identify emerging competitive 

threats and act on these quickly 

•  Maintain strong relationships with manufacturer 

partners to work closely with them as the future shape 
of the sector evolves 

•  Establish sufficient scale with manufacturer partners 
to ensure the Group is a key part of their route to 
market 

•  Provide manufacturer partners with excellent retail 
facilities and customers with excellent services, to 
ensure Group is successful in the event of significant 
industry consolidation 

•  Building on the Group’s established on-line sales 

capability 

BRAND PARTNERS AND REPUTATION 

Description of risk 

Impact 

Mitigation 

❹  Inability to maintain 
current high quality 
relationships with 
manufacturer partners 

Impact on our ability to 
retain existing contracts 
and to take on new 
opportunities for growth 

•  Group Vision and Values set the tone from the top to 
deliver strong service to our Group stakeholders 

•  Constant focus on improvement in performance and 
effective communication with our manufacturer 
partners to ensure that our objectives are closely 
matched to theirs  

Vertu Motors plc (Company Number: 05984855) 

33 

 
 
 
 
 
 
 
Strategic Report (continued) 
Principal Risks and Uncertainties (continued) 

ECONOMIC, POLITICAL AND ENVIRONMENTAL 

Description of risk 

Impact 

Mitigation 

❺  Economic conditions, 

including the lasting 
effects of the 
measures to tackle 
COVID-19 and the 
potential 
consequences of the 
UK decision to leave 
the EU, impacting 
trading 

Volume and margin are 
affected particularly in 
vehicle sales 
Amendments to 
franchise contracts, 
embracing new 
legislation 
Taxes and tariffs 

•  Close monitoring of UK and European economic 

conditions 

•  Maintain close relationships with manufacturer partners 

•  Focus on retention initiatives particularly in aftersales 

•  Focus on cost control 

❻  Market and 

environmental 
considerations may 
drive fluctuation in 
used vehicle values  

Used vehicle margin is 
affected and value of 
used vehicle inventory 
may decline  

•  Daily monitoring of used vehicle market to detect pricing 

movements 

•  Real time inventory management and control to enable 

the Group to react quickly to pricing changes 

LEGAL AND REGULATORY 

Description of risk 

Impact 

Mitigation 

❼  Litigation and 

regulatory risk in an 
environment of ever 
increasing regulatory 
scrutiny 

Litigation or breaching 
regulations could have a 
financial impact and/or 
reputational impact 

•  Standard Group-wide policies and procedures are in 
place to ensure compliance with relevant regulations, 
adherence to which is overseen by the Compliance 
Committee 

❽  Failure to comply with 
Health and Safety 
(H&S) Policy 

Injury to customers or 
colleagues 

• 

In-house developed sales system to ensure regulatory 
compliance and ease of customer journey, with key 
checks in place.   

•  Risk management programme in place aimed at 

preventing issues in the first instance but also providing 
appropriate response to any issues that do arise 

•  Continuation of Group focus on customer experience 
and a partnership approach with its manufacturer 
partners, to minimise impact of regulatory changes, and 
ensure continued customer relationship 

•  Group has a dedicated H&S Manager 

•  Group H&S Committee monitors compliance and 

recommends any corrective or preventative actions 

•  Risk assessments in respect of COVID-19 carried out in 

all locations 

•  Training for all colleagues 

•  Specific H&S dashboard developed, monitoring KPIs 

• 

Independent external H&S audits carried out 

COLLEAGUES 

Description of risk 

Impact 

Mitigation 

❾  Failure to attract, 

develop and retain 
talent 

Unable to deliver on 
business plans 
Colleagues who lack 
motivation and 
engagement 

•  Annual colleague satisfaction survey and action 

planning based upon the results 

•  Significant investment in on-line and formalised training 
and development programmes delivered by in-house 
training department and external trainers as appropriate 

•  Talent review and succession plans in place 

Vertu Motors plc (Company Number: 05984855) 

34 

 
 
 
 
 
 
 
 
 
Strategic Report (continued) 

Principal Risks and Uncertainties (continued) 

SYSTEMS AND TECHNOLOGY 

Description of risk 

Impact 

Mitigation 

❿  Failure of Group 

Business is interrupted  •  Robust business continuity process has been 

Information or 
telecommunication 
systems 

developed  

•  Operation of this process is regularly tested, reviewed 

and updated as necessary 

⓫  Group or key system 

Business is interrupted 

•  Robust business continuity process has been 

provider is targeted for 
malicious cyber attack 

Data is compromised 

•  Policy prohibits installation of non-Group software 

developed 

•  Firewall and anti-virus protocols active and reviewed 

regularly 

•  Penetration and vulnerability testing reviewed regularly 

to assess new threats 

FINANCE AND TREASURY 

Description of risk 

Impact 

Mitigation 

⓬  Availability of credit 

and vehicle financing 

1. ⓭  Use of estimates 

⓮  Currency risk 

⓯  Financial impact of 

global COVID-19 
pandemic 

•  Detailed working capital cash flow monitoring in place 

•  Maintain relationships with key banks 
•  Leverage Group relationship with OEM finance 

companies and retail finance providers 

•  Key accounting judgements are reviewed on a regular 

basis to ensure these remain appropriate 

•  Regular review of changes in accounting standards 
framework to assess any likely impact on the Group 

•  Portfolio of manufacturer partners spreads potential 

risk 

•  No material foreign exchange transactions are 

undertaken directly by the Group 

Inability to secure 
funding impacting on 
distribution sales or 
expansion opportunities 

Variance in accounting 
judgement impacts 
profitability 

Fluctuation in exchange 
rates impact the 
profitability of our 
manufacturer partners 
which may change their 
prices or support 
packages to the dealer 
network 

Deterioration in 
profitability and cash 
flow due to significant 
curtailment of operations 
in respect of the 
Governments response 
to the pandemic  
Reduction in used car 
stock values due to 
lower sales volumes and 
falling consumer 
demand 
Potential for economic 
decline after restrictions 
are lifted 

•  Monitoring of cashflow forecasts and modelling various 

trading scenarios. 

•  Ongoing dialogue with banks to ensure facilities reflect 
appropriate requirements (including both the waiver of 
covenants for the period 1 March 2020 to 31 August 
2020 and commitment by the Group’s banks to review 
covenant measurement thereafter). 

•  Detailed stock management and reporting system with 

internal limits in place to stimulate cash flows.  

•  Ongoing review of market data to align used car 

valuations. 

•  Focus on cost control 

. 

Vertu Motors plc (Company Number: 05984855) 

35 

 
 
 
 
 
 
 
 
Strategic Report (continued) 

Viability Statement 

Assessment of Prospects 

The  Group’s  business  model  and  strategy  are  central  to  an  understanding  of  its  prospects.  
The Group’s strategy is to grow a scaled automotive retail group in both volume and premium 
motor  retail  franchises,  by  acquisition  or  organic  growth  through  enhanced  performance. 
Further details of the Group’s strategy can be found in the Strategic Report.  The nature of the 
Group’s activities is long-term, and the business model is open-ended.   

The Assessment Process and Key Assumptions 

The  Group’s  prospects  are  assessed  primarily  through  its  strategic  planning  process.    This 
process  includes  a  detailed  annual  business  plan  review,  led  by  the  CEO  through the  Chief 
Executive’s Committee. 

The Board participates fully in the annual process through both the review and approval of the 
annual  business  plan  and  through  annual  strategic  reviews.    Part  of  the  Board’s  role  is  to 
consider whether the plan continues to take appropriate account of the external environment 
including  macroeconomic,  political,  social  and  technological  changes.    The  output  of  the 
annual  review  process  is  an  analysis  of  the  risks  that  could  prevent  the  plan  from  being 
delivered  and  financial  forecasts  highlighting  the  impact  of  the  strategic  plan.    The  latest 
updates to the strategic plan were finalised in February 2020 following this year’s review.   

Since the start of March 2020, to the Group has seen a substantial curtailment of operations 
in  respect  of  the  Governments  response  to  the  global  COVID-19  pandemic.    By  their  very 
nature forecasts and projections are inherently uncertain, inevitably the COVID-19 crisis has 
heightened  this  uncertainty  such  that  circumstances  could  arise  under  which  extreme 
downside scenarios may occur that would impact on the viability of the Group. 

Nevertheless the strong financial position of the Group entering March 2020, the availability of 
committed  banking  facilities,  the  Group’s  utilisation  of  the  Government’s  Coronavirus  Job 
Retention  Scheme  and  various  other  cash  conservation  measures  aided  the  Board’s 
assessment  of  viability  in  the  light  of  the  increase  in  uncertainty.   The key  assumptions  and 
sensitivities applied in the financial forecasts are detailed in the basis of preparation note on 
page 84 to 85 of these financial statements.   

Assessment of Viability 

The Board has also considered the potential impact on the Group’s annual business plan and 
its  longer  term  strategic  plan.  A  number  of  scenarios  over  and  above  those  included  in  the 
plan have been considered, that would represent serious threats to its liquidity.  The principal 
risks  and  mitigation  steps  that the  Board  considered  as  part  of  this  viability  assessment  are 
set out in pages 27 to 28 of the Strategic Report and  as detailed in the basis of preparation 
included in note 1 to the Consolidated Financial Statements.   

Based  on  their  assessment  of  prospects  and  viability  as  set  out  above,  the  Directors 
acknowledge  the  uncertainty  around  reliable  forecasting  as  a  consequence  of  the  unique 
circumstances  around  COVID-19.    Nevertheless,  based  on  what  is  known  at  this  time  and 
based  upon  the  forecast  information  available,  the  Directors  confirm  that  they  have  a 
reasonable  expectation  that  the  Group  will  be  able  to  continue  in  operation  and  meet  its 
liabilities as they fall due over the three year period ending 28 February 2023. 

Vertu Motors plc (Company Number: 05984855) 

36 

 
Strategic Report (continued) 
Viability Statement (continued) 

Going Concern 

By their very nature forecasts and projections are inherently uncertain.  Inevitably the COVID-
19  crisis  has  heightened  uncertainty  such  that  circumstances  could  arise  under  which 
extreme downside scenarios may occur that would render the preparation of accounts based 
on the assumption of a going concern inappropriate.  If the downside scenario were to occur 
or  agreement  were  not  to  be  reached  on  waiving  covenants  or  extending  facilities  beyond 
April  2021  this  would  indicate  the  existence  of  a  material  uncertainty  which  would  cast 
significant  doubt  over the  Group’s  ability  to  continue  as  a  going  concern.    Based  on  what  is 
known at this time and based upon the forecast information available, the Directors believe it 
appropriate  to  prepare  accounts  under  the  going  concern  basis  and  expect  that  agreement 
will  be  reached  on  covenant  waivers  and  extension  of  facilities  and  that  the  downside 
scenarios  will  not  occur.  Therefore,  the financial  statements  do  not  include the  adjustments 
that would result if the Group and Company were unable to continue as going concerns. 

On behalf of the Board 

Robert Forrester 
Chief Executive Officer 
3 June 2020 

Karen Anderson 
Chief Financial Officer 
3 June 2020 

Vertu Motors plc (Company Number: 05984855) 

37 

 
 
 
 
 
 
Advisors 
Nominated Advisor and Broker           

Zeus Capital Limited 
82 King Street 
Manchester 
M2 4WQ  

Solicitors 

Womble Bond Dickinson (UK) LLP  
St Ann’s Wharf  
112 Quayside  
Newcastle upon Tyne  
NE1 3DX 

Independent Auditors 

PricewaterhouseCoopers LLP 
Chartered Accountants and Statutory 
Auditors 
Central Square South 
Orchard Street 
Newcastle upon Tyne 
NE1 4AZ 

Tax Advisors 

Deloitte LLP 
One Trinity Gardens 
Broad Chare 
Newcastle upon Tyne 
NE1 2HF 

Registrars 

Link Asset Services 
The Registry 
34 Beckenham Road 
Beckenham 
Kent 
BR3 4TU 

Financial PR Advisors 

Camarco 
107 Cheapside 
London 
EC2V 6DN 

Company Secretary  

Nicola Loose  
cosec@vertumotors.com 

Registered office 

Vertu Motors plc 
Vertu House 
Fifth Avenue Business Park 
Team Valley 
Gateshead 
Tyne & Wear 
NE11 0XA 

Vertu Motors plc (Company Number: 05984855) 

38 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Corporate and Social Responsibility Report 
Introduction  

Corporate  and  Social  Responsibility  (“CSR”)  is  at  the  very  core  of  our  Group’s  culture  and 
values and the CSR strategy falls into four main areas: 

1.  Health and Safety 
2.  Environmental Management  
3.  Colleagues 
4.  Vertu in the Community 

1.  Health and Safety 

A  consistent  Group-wide  approach  is  taken  with  regards  to  Health  and  Safety  and 
environmental  matters.    A  Health  and  Safety  Committee  meets  monthly  to  consider  all 
aspects  of  our  Health  and  Safety  performance,  including  reviewing  any  incidents,  and 
considering  how  to  spread  best  practice  across  the  Group.  All  line  managers  receive 
comprehensive,  externally  provided  training  to  ensure  they  understand  relevant  legislation 
and the scope of their responsibility in this critical area. There are clear lines of responsibility 
which  are  communicated  to  all  colleagues.    The  General  Manager  is  the  main  responsible 
individual  at  each  dealership  for  all  Health  and  Safety  matters,  supported  by  a  dealership 
Health  and  Safety  Co-ordinator.  A  Group  Health  and  Safety  Manager  is  responsible  for 
monitoring  compliance  with  Health  and  Safety  systems  and  providing  support  and  advice  to 
the  General  Managers,  as  well  as  continually  assessing  the  quality  of  our  systems,  outputs 
and recommending improvements.  The Health and Safety Committee also reports monthly to 
the Board, and key findings are communicated regularly to Senior and General Managers to 
retain a focus on Health and Safety matters. 

As part of the Group’s planning around the re-opening of retail premises following the COVID-
19  lockdown,  a  sub  Committee  of  the  CEO  Committee  was  formed  to  prepare  a  cohesive 
approach  to  health  and  safety.    This  Committee  prepared  a  COVID-19  Safety  Policy,  all 
colleagues returning to work from furlough leave must confirm that they have read this policy 
and  watched  the  accompanying  training  video.    Colleague  consultation  around  the  safety 
measures  introduced  by  this  Policy  was  completed  prior  to  1  June  2020.    Finally,  the 
Committee  prepared  a  risk  assessment  which  was  completed  by  all  dealership  General 
Managers  for  the  sites  under  their  responsibility  by  22  May.    Appropriate  PPE  has  been 
obtained and social distancing measures will be applied in all dealerships. 

Our Health and Safety Dashboard, which focuses on key risk areas within the Dealerships, is 
a  cornerstone  of  our  processes  with  consistent  reporting  on  any  shortfalls  being  provided  to 
the  Board.  This  has  allowed  us  to  quickly  identify  any  locations  where  the  required  level  of 
concentration on this critical area is falling short and allows us to generate corrective actions. 

In order to manage the Health and Safety risk involved in driving, telematics devices are fitted 
into the cars of the Group’s younger drivers, as they are our largest risk population, and this 
system gives us real time reporting on driver behaviour.  

During  the  year,  Group  locations  received  an  independent  external  audit  carried  out  without 
prior warning to assess adherence to our Health and Safety Operating System.  The results of 
these  audits  have  been  encouraging  with  most  Dealerships  scoring  very  highly,  and  only  a 
small number of failed audits which resulted in immediate corrective action. The audit output 
also  provides  a  list  of  improvements  to  be  addressed  at  each  dealership  and  attending  to 
these will again raise the bar on delivering a safe environment for Customers and Colleagues.  

2.  Environmental Management 

•  Responsible Sourcing 

All  of  the  Group’s  business  locations  are  situated  within  the  UK  and  operate  in  strict 
compliance with all applicable labour relations laws.  We have no presence, either directly or 
via  sub-contractors,  in  any  areas  which  present  a  material  risk  of  the  exploitation  of  men, 
women or children in the workplace.  We work with vehicle manufacturers and other suppliers 
who  manage  their  supply  chains  in  a  responsible  way.    The  Group’s  modern  slavery 
statement has been published on the Group’s website. 

Vertu Motors plc 

39 

 
 
 
 
 
 
 
Corporate and Social Responsibility Report (continued) 
2.  Environmental Management (continued) 

•  Reducing Carbon and Waste 

The Group’s strategy on environmental matters is to ensure legal and regulatory compliance 
as  well  as  seeking  to  manage  costs  through  effective  resource  allocation.    During  the  year, 
the Group complied with the Energy Savings Opportunity Scheme Regulations 2014 (‘ESOS‘) 
to  undertake  a  mandatory  energy  assessment  of  our  sites.    We  used  the  results  of  this 
assessment  to  identify  further  energy  saving  opportunities  and  to  encourage  best  practice 
throughout  the  Group.    Hourly  energy  usage  data  is  used  to  highlight  areas  of  potential 
wastage for attention. 

3.  Colleagues 

The  Group  seeks  to  fulfil  the  career  aspirations  and  potential  of  all  colleagues.    The  Board 
seeks  to  create  an  environment  in  which  every  colleague  enjoys  coming  to  work,  feels 
motivated  in  everything  that  they  do  and  takes  pride  in  their  contribution  to the  Group.   The 
enthusiasm and dedication of colleagues is a vital factor in the Group’s success.  In order to 
develop  a  culture  that  is  positive  and  contributes  to  the  Group  performance,  seven  core 
values  are  used  extensively  in  the  business  to  signpost  desired  behaviours.    These  are  set 
out below: 

• 

Values 

o  Passion 

We are proud of our Company and dedicated to its purpose.  We are enthusiastic, enjoy 
challenges and are eager for success. 

o  Respect 

We  are  friendly  and  courteous  in  all  our  relationships  with  colleagues,  customers  and 
suppliers. 

o  Professionalism 

We  are  reliable  and  consistent  and  we  excel  in  the  standards  and  presentation  of  our 
people, products and premises. 

o 

Integrity 

We  are  trustworthy  and  honest  in  all  that  we  say  and  do  and  take  responsibility  for  our 
own actions. 

o  Recognition 

We  appreciate  the  endeavours  of  our  colleagues.    We  praise  their  achievements  and 
enjoy celebrating their success. 

o  Opportunity 

We  have  a  vision  of  what  can  be  achieved  and  provide  colleagues  with  personal 
development, supportive training and exciting career progression.   

o  Commitment 

We are all determined to achieve total customer satisfaction by providing a service built 
on trust.  

Vertu Motors plc 

40 

Corporate and Social Responsibility Report (continued) 
3.  Colleagues (continued) 

•  Employment Policies 

The Group's aim is to attract and retain the best people in the automotive retail sector while 
observing best practice in employment policies and procedures through a commitment to:  

o  Offering equal opportunities in recruitment and promotion;  

o  The continuous development of all colleagues; 

o  Encouraging internal promotion;  

o  Using progressive, consistent and fair selection methods;  

o  Offering family friendly policies and ensuring colleagues are treated with respect and 
dignity in an environment where no form of intimidation or harassment is tolerated. 

All  appointments  are  made  solely  based  on  a  person's  suitability  for  a  particular  post  and 
without reference to gender, sexual orientation, age, ethnic origin, religion or disability (except 
when there is a genuine occupational requirement).  The principle of equality also applies to 
career development opportunities and training.   

Employment  career  progression  and  development  of disabled  people  is  considered  on  merit 
with regard only to the ability of the applicant to carry out the function required.  Arrangements 
to enable disabled people to carry out the function required will be made if it is reasonable to 
do  so.    A  colleague  becoming  disabled  would,  where  appropriate,  be  offered  retraining  and 
support to continue in their role where possible.     

The  Group  pays  attractive  salaries  and  additional  benefits  to  dedicated  people.    The  Group 
supported colleagues placed on furlough through payments in April and May which were not 
capped  at  amounts  claimed  through  the  Government’s  Job  Retention  Scheme,  including 
payments  at  a  minimum  of  National  Minimum  Wage.  The  Group  is  keen  to  ensure  that 
colleagues  prepare  for  retirement  and  offer  a  Group  Personal  Pension  arrangement  with 
varying  levels  of  employer  contribution  based  on  seniority,  in  addition  to  a  default  auto-
enrolment pension scheme into which all qualifying colleagues are enrolled if they choose not 
to  opt  out.    The  Group  encourages  colleagues  to  become  shareholders  in  the  Company 
through  participation  in  the  Group's  share  schemes;  including  an  all-colleague  Share 
Incentive Plan.  The Group also offers private health and life insurance to senior management 
colleagues as well as a reward platform, childcare voucher and cycle to work scheme which 
are open to all colleagues. 

Number of Group colleagues by gender: 

At 29 February 2020 

At 28 February 2019 

Female 

Male 

Total 

Female 

Male 

Total 

Directors 

Group Senior Managers 

2 

6 

4 

47 

6 

53 

1 

6 

6 

48 

7 

54 

All Colleagues 

1,474 

4,470 

5,944 

1,369 

4,222 

5,591 

•  Communication  

The  Group  is  committed  to  providing  colleagues  with  information  on  matters  of  interest  to 
them  on  a  regular  basis.    Individual  achievement  is  recognised  publicly  and  privately  to 
reinforce  behaviours  in  line  with  the  Group’s  Values  and  Mission  Statement.    ‘Working 
together’  is  vital  when  developing  a  successful  team  and  at  the  very  heart  of  this  is  good 
communication.  The Group utilises many formal and informal channels to achieve this.  For 
example, the CEO and CFO produce blogs several times a week and regular news updates 
are  posted  onto  a  Group  wide  intranet  site.    Additionally,  the  Group  produces  online 
newsletters, which feature news stories from colleagues working across the Group’s network 
of  dealerships.    Each  General  Manager  undertakes  a  monthly  Team  Brief,  updating 
colleagues in small groups on relevant issues impacting the Group and the dealership.  These 
meetings  seek  to  reinforce  the  Group’s  values  and  contribute  to  the  creation  of  a  Group 
culture. 

Vertu Motors plc 

41 

 
 
Corporate and Social Responsibility Report (continued) 
3.  Colleagues (continued) 

•  Communication (continued) 

The  Group  operates  several  award  schemes  covering  all  colleagues.    These  schemes  are 
intended  to  recognise  and  reward  talented  and  committed  individuals  throughout  the  Group.  
One  such  scheme  is  the  CEO  Awards,  which  are  announced  each  December  and  sees  a 
number of managers recognised for their outstanding performance.  The Group also operates 
‘The  Masters’  Club  Awards’,  whereby  a  number  of  high  performing  non-management 
colleagues  from  across  the  Group  are  recognised  for  their  individual  performance.    The 
recipients range from sales executives, service advisors and technicians to drivers, cleaners, 
valeters  and  receptionists,  with  a  category  to  cover  every  dealership  based  colleague.    The 
Group  also  recognises  colleagues  with  long  service,  with  specific  recognition  for  those 
reaching  10  and  20  years  within  the  Group.    These  award  programmes  are  designed  to 
reward  and  reinforce  behaviours  underpinning  both  Group  financial  performance  and  other 
strategic objectives including the delivery of an outstanding customer experience. 

4.  Vertu in the Community  

The scope of our involvement in the community includes both charity and community support. 

•  Charity Support  

The  Group  is  proud  to  work  with  a  diverse  and  broad  range  of  national  charities  and  local 
projects.   In  the  last  three  years  the  Group  has  raised  more  than  £92,000  for  Children  in 
Need.  This year the Group also supported BEN (Motor and Allied Trades Benevolent Fund), 
a  not-for-profit  organisation  that  partners  with  the  automotive  industry  to  provide  life-long 
support to its people and their families. 

•  Community Support 

As the Group has expanded, so has the scope of its involvement in the community as part of 
our wider corporate and social responsibility strategy.  The projects chosen for support reflect 
the diversity and depth within the business, and also the desire of colleagues to be an active 
part  of  the  communities  served  by  their  dealership.   Across  the  country,  the  dealerships 
support  a  range  of  local  charities,  including  St  Oswald’s  Hospice  in  Newcastle  and  Ashgate 
Hospicecare in Chesterfield.  

In  the  local  community,  the  dealerships  also  support  a  range  of  sporting  and  recreational 
initiatives including, the Dunston Silver Band and the Newcastle Eagles Basketball Club, plus 
a variety of youth sports clubs and emerging individual talent across the country.  

Vertu Motors plc 

42 

 
 
Directors’ Report  
The Directors present their annual report and the audited financial statements on the affairs of 
the Group and Company, for the year ended 29 February 2020. 

Principal Activities 

The  principal  activities  of  the  Group  are  the  sale  of  new  cars,  motorcycles  and  commercial 
vehicles and used vehicles, together with related aftersales services.  The principal activity of 
the Company is the provision of management services to all subsidiary statutory entities. 

Business Review and Future Developments 

The  review  of  the  business  for  the  year  is  contained  in  the  Strategic  Report.    This  includes 
details of likely future developments of the Group.   

Results and Dividends 

The  results for  the year  are  set  out  in the  consolidated  income  statement  on  page  78.   The 
Group’s profit after taxation for the year was £2,987,000 (2019: £20,536,000). 

The dividend paid in the year to 29 February 2020 was £6,122,000 (1.65p per share) (2019:  
£5,657,000  (1.50p  per  share)).  In  light  of  the  impact  of  COVID-19  on  the  Group,  the  Board 
does not propose a final dividend in respect of the year ended 29 February 2020. 

Company Number 

The registered number of the Company is 05984855.   

Business at the Annual General Meeting (“AGM”) 

At the AGM, a separate shareholders’ resolution is proposed for each substantive matter.  We 
will  publish  to  shareholders  the  Company’s  annual  report  and  financial  statements  together 
with the notice of AGM, giving not less than the requisite period of notice.  The notice will set 
out the resolutions the Directors are proposing and explanatory notes for each.  At the AGM, 
Directors’  terms  of  appointment  are  available  for  inspection.    On  the  day  of  the  AGM,  the 
Board takes the opportunity to update shareholders on the Company’s trading position via an 
RNS announcement.  Normally, the Chairman and each committee chairman are available at 
the AGM to answer questions put by shareholders present.  This year’s AGM will be held with 
only the quorum present and the results will be published on the Company’s website. 

Appointment and Powers of the Company’s Directors 

Appointment  and  removal  of  Directors  is  governed  by  the  Company’s  articles  of  association 
(the Articles), the Companies Acts and related legislation.  A Director may be appointed by an 
ordinary  resolution  of  the  Company’s  shareholders  following  recommendation  of  the 
Nominations  Committee  as  approved  by  the  Board,  or  following  retirement  by  rotation  if  the 
Director chooses to seek re-election.  Alternatively, the Directors may appoint a Director to fill 
a  vacancy  or  as  an  additional  Director  provided  that the  individual  retires  at the  next Annual 
General Meeting (and offers themselves to election if appropriate).   

Subject  to  the  Articles  (which  shareholders  may  amend  by  special  resolution),  relevant 
legislation  and  any  directions  given  by  special  resolution,  the  Company  and  its  Group  is 
managed by its board of Directors.  By resolutions passed at Company general meetings, the 
shareholders  have  authorised  the  Directors:  (i)  to  allot  and  issue  ordinary  shares;  and  (ii)  to 
make  market  purchases  of  the  Company’s  ordinary  shares  (in  practice  exercised  only  if  the 
Directors  expect  it to  result  in  an  increase  in  earnings  per  share).   The  authorities  conferred 
on  the  Directors  at  the  2019  Annual  General  Meeting  will  expire  on  the  date  of  the  2020 
General Meeting.  Details of movements in the Company’s share capital are given in note 31 
to the consolidated financial statements. 

Vertu Motors plc 

43 

  
Directors’ Report (continued) 
Appointment and Powers of the Company’s Directors (continued) 

The Directors who served during the year ended 29 February 2020 and up to the date of this 
Annual Report were: 

A P Goss  
R T Forrester 
D P Crane  
K Anderson (appointed 1 March 2019)  
K Lever  
P Best  
P Jones (resigned 24 July 2019) 
M Sherwin (resigned 1 March 2019) 

R  Forrester  and  P  Best  will  retire  and  offer  themselves  for  re-election  at  the  2020  Annual 
General  Meeting.    At  the  date  of  the  AGM,  the  unexpired  term  of  the  service  contract  of  P 
Best will be 2 years.   

Directors who held office at 29 February 2020 and their respective interests in the Company’s 
issued ordinary share capital are shown in the table below.  All holdings shown are beneficial.  
There is no current policy requiring Directors to hold a minimum number of Company shares. 

R T Forrester 
K Anderson 
D P Crane 
K Lever  
P Best 
A P Goss 

29 February  
2020 
Ordinary Shares 

28 February  
2019 
Ordinary Shares 

7,071,465 
893,039 
187,670 
100,800 
- 
62,083 

6,959,510 
N/A 
161,940 
100,800 
- 
- 

Details of related party transactions, which include transactions between Directors and Group 
companies, are given in note 38 to the consolidated financial statements.  

Indemnities to Directors 

In  line  with  market  practice  and the  Company’s  Articles,  each  Director  has  the  benefit  of  an 
ongoing deed of indemnity from the Company, which includes provisions in relation to duties 
as  a  Director  of  the  Company  or  an  associated  company,  qualifying  third  party  indemnity 
provisions  and  protection  against  derivative  actions.    Copies  of  these  are  available  for 
shareholders’  inspection  at  the  AGM.    Directors’  and  Officers’  insurance  has  also  been 
established  for  all  Directors  and  Officers  to  provide  cover  for  their  reasonable  actions  on 
behalf of the Group.  

Vertu Motors plc 

44 

 
 
 
 
Directors’ Report (continued) 
Share Capital 

As  at  29  February  2020,  the  Company’s  issued  share  capital  comprised  a  single  class: 
ordinary  shares  of  10  pence  each  of  which  369,173,981  were  in  issue.    The  Articles  permit 
the creation of more than one class of share, but there is currently none other than ordinary 
shares.    Details  of  the  Company’s  share  capital  are  set  out  in  note  31  to  the  consolidated 
financial  statement.    All  issued  shares  are  fully  paid.    During  the  year  ended  29  February 
2020,  the  Group  continued  its  Share  Buyback  Programme  under  which  7,431,987  ordinary 
shares of 10p each were repurchased at an average share price of 37p.  

At  1  March  2019,  1,582,786  shares  were  held  by  Estera  Trust  (Jersey)  Limited  (“Trustee”), 
the trustee of the Company’s employee benefit trust. The shares are held for the purpose of 
the  trust  and  may  be  used  to  transfer  shares  to  individuals  exercising  share  options  in  the 
Company. During the year ended 29 February 2020, 528,965 of the shares purchased by the 
trust  were  transferred  to  individuals  pursuant  to  exercises  of  options  or  sold  to  satisfy  the 
resulting tax, and a further 1,000,000 shares were purchased by the trust at a share price of 
40p per share.  The Trustee waives its right to dividends on any Company shares held in the 
trust  and  such  holdings  are  disclosed  within  ‘Treasury  Shares’  in  the  financial  statements. 
2,053,821  ordinary  shares  in  the  Company  remained  held  by  the  Trustee  at  29  February 
2020. 

The  rights  and  obligations  attaching  to  the  Company’s  ordinary  shares  are  set  out  in  the 
Articles.  The  Company  is  currently  authorised  to  issue  up  to  two-thirds  of  its  current  issued 
share capital pursuant to a resolution passed at its 2019 AGM. 

Voting Rights, Restrictions on Voting Rights and Deadlines for Voting Rights 

Shareholders (other than any who, under the Articles or the terms of the shares they hold, are 
not  entitled  to  receive such  notices)  have  the  right  to receive  notice  of,  and to  attend  and to 
vote at, all general and (if any) applicable class meetings of the Company.  A resolution put to 
the vote at any general or class meeting is decided on a show of hands unless (before or on 
the declaration of the result of the show of hands or on the withdrawal of any other demand 
for  a  poll)  a  poll  is  properly  demanded.    At  a  general  meeting,  every  member  present  in 
person has, upon a show of hands, one vote, and on a poll, every member has one vote for 
every 10 pence nominal amount of share capital of which they are the holder.  In the case of 
joint  holders  of  a  share,  the  vote  of  the  member  whose  name  stands  first  in  the  register  of 
members is accepted to the exclusion of any vote tendered by any other joint holder.  Unless 
the Board decides otherwise, a shareholder may not vote at any general or class meeting or 
exercise any rights in relation to meetings whilst any amount of money relating to his shares 
remains  outstanding.   A  member  is  entitled to  appoint  a  proxy to  exercise  all  or  any  of  their 
rights  to  attend,  speak  and  vote  on  their  behalf  at  a  general  meeting.    Further  details 
regarding  voting  can  be  found  in  the  notes  to  the  notice  of  the  AGM.    To  be  effective, 
electronic  and  paper  proxy  appointments  and  voting  instructions  must  be  received  by  the 
Company’s registrars not later than 48 hours before a general meeting.  The Articles may be 
obtained  from  Companies  House  in  the  UK  or  upon  application  to  the  Company  Secretary.  
Other  than  those  prescribed  by  applicable  law  and  the  Company’s  procedures  for  ensuring 
compliance  with  it,  there  are  no  specific  restrictions  on  the  size  of  a  holding  nor  on  the 
transfer  of  shares,  which  are  governed  by  the  Articles  and  prevailing  legislation.    The 
Directors are not aware of any agreement between holders of the Company’s shares that may 
result  in  restrictions  on  the  transfer  of  securities  or  the  exercise  of  voting  rights.   No  person 
has any special rights of control over the Company’s share capital. 

Contracts 

In  2018  Biffa  plc,  of  which  Mr K  Lever  is  a  director  and  shareholder,  acquired  SWRnewstar 
Limited,  which  provides  the  Group’s  waste  services.  There  have  been  no  negotiations  with 
SWRnewstar  Limited  since  this  date  and  Mr  Lever  will  not  be  involved  in  any  renewal  or 
review of the Group’s contract with SWRnewstar Limited.  None of the other Directors had an 
interest  in  any  contract  with  the  Group  (other  than  their  service  agreement  or  appointment 
terms  and  routine  purchases  of  vehicles  for  their  (or  their  family’s)  own  use)  at  any  time 
during the financial year to 29 February 2020.   

Vertu Motors plc 

45 

 
 
 
Directors’ Report (continued) 
Contracts (continued) 

The  Company  and  members  of  its  Group  are  party  to  agreements  relating  to  banking, 
properties, employee share plans and motor vehicle franchises which alter or terminate if the 
Company or Group Company concerned undergoes a change of control.  None is considered 
significant in terms of its likely impact on the business of the Group as a whole other than the 
motor vehicle franchises. 

Derivatives and Financial Instruments 

The Group’s treasury activities are operated within policies and procedures approved by the 
Board,  which  include  defined  controls  on  the  use  of  financial  instruments  managing  the 
Group’s risk.  The major financial risks faced by the Group relate to interest rates and funding.  
The policies agreed for managing these financial risks are summarised below. 

The  Group  finances  its  operations  by  a  mixture  of  shareholders’  equity  funds  and  bank 
borrowings  and  trade  credit  from  both  suppliers  and  manufacturer  partners.    To  reduce  the 
Group’s  exposure  to  movements  in  interest  rates,  the  Group  seeks  to  ensure  that  it  has  an 
appropriate  balance  between  fixed  and  floating  rate  borrowings  and  utilises  interest  rate 
swaps  where  appropriate  to  manage  the  risk  of  interest  rate  rises  on  its  long-term  bank 
borrowing.   

Details  of  the  current  borrowing  facilities  of the  Group  are  given  on  pages  26  and  27  of  the 
Strategic Report. 

The  Group  manages  liquidity  risk  by  maintaining  adequate  reserves,  banking  facilities  and 
other  reserve  borrowing  facilities,  by  continuously  monitoring  forecast  and  actual  cash  flows 
and matching the maturity profiles of financial assets and liabilities. 

Colleagues 

The policies of the Group on equal opportunities, including those of disabled colleagues and 
colleague  involvement,  are  set  out  in  the  Corporate  and  Social  Responsibility  Report  on 
pages 39 to 42. 

Health and Safety 

The policies of the Group on health and safety, as well as goals and controls in place are set 
out in the Corporate and Social Responsibility Report on page 39. 

Political Donations 

The Group made  no  political  donations  and  incurred  no  political  expenditure  during  the  year 
(2019: Nil). 

Directors’ Statement as to Disclosure of Information to Auditors 

In the case of each person who was a Director of the Group at the date when this report was 
approved: 

• 

• 

so  far  as  each  of  the  Directors  is  aware, there  is  no  relevant  audit  information  of  which 
the Group and Company’s auditors are unaware, and; 
each of the Directors has taken all the steps that they ought to have taken as a Director, 
as far as is reasonably practical, in order to make themselves aware of any relevant audit 
information  and  to  establish  that  the  Group  and  Company’s  auditors  are  aware  of  that 
information. 

The  auditors,  PricewaterhouseCoopers  LLP,  have  indicated  their  willingness  to  continue  in 
office,  and  a  resolution  concerning  their  reappointment  will  be  proposed  at  the  Annual 
General Meeting. 

Vertu Motors plc 

46 

Directors’ Report (continued) 
Statement of Directors' Responsibilities 

The Directors are responsible for preparing the Annual Report and the financial statements in 
accordance with applicable law and regulations. 

Company  law  requires  the  Directors  to  prepare  financial  statements  for  each  financial  year.  
Under that law the Directors have prepared the Group financial statements in accordance with 
International Financial Reporting Standards (IFRSs) as adopted by the European Union, and 
the  parent  Company  financial  statements  in  accordance  with  United  Kingdom  Generally 
Accepted  Accounting  Practice  (United  Kingdom  Accounting  Standards,  comprising  FRS  102 
‘The  Financial  Reporting  Standard  applicable  in  the  UK  and  Republic  of  Ireland’,  and 
applicable law).   

Under company law the Directors must not approve the financial statements unless they are 
satisfied  that  they  give  a  true  and  fair  view  of  the  state  of  affairs  of  the  Group  and  the 
Company and of the profit or loss of the Group for that period.   

In preparing these financial statements, the Directors are required to: 

• 
• 

• 
• 

select suitable accounting policies and then apply them consistently; 
state whether applicable IFRSs as adopted by the European Union have been followed 
for  the  Group  financial  statements  and  United  Kingdom  Accounting  Standards, 
comprising FRS 102, have been followed for the Company financial statements, subject 
to any material departures disclosed and explained in the financial statements; 
make judgements and estimates that are reasonable and prudent; and 
prepare the financial statements on the going concern basis unless it is inappropriate to 
presume that the Company will continue in business. 

The  Directors  are  responsible  for  keeping  adequate  accounting  records that  are  sufficient  to 
show and explain the Company’s transactions and disclose with reasonable accuracy at any 
time the financial position of the Company and the Group and enable them to ensure that the 
financial  statements  comply  with  the  Companies  Act  2006.    They  are  also  responsible  for 
safeguarding  the  assets  of  the  Company  and  the  Group  and  hence  for  taking  reasonable 
steps for the prevention and detection of fraud and other irregularities. 

The  Directors  are  responsible  for  the  maintenance  and  integrity  of  the  Company’s  website 
(www.vertumotors.com).    Legislation  in  the  United  Kingdom  governing  the  preparation  and 
dissemination of financial statements may differ from legislation in other jurisdictions. 

The  Directors  consider  that  the  annual  report  and  accounts,  taken  as  a  whole,  is  fair, 
balanced  and  understandable  and  provides  the  information  necessary  for  shareholders  to 
assess the Group and Company’s position and performance, business model and strategy. 

Each  of  the  Directors,  whose  names  and  functions  are  listed  in  the  Main  Board  Directors 
section of this Annual Report, confirms that, to the best of their knowledge: 

• 

• 

• 

the  Company  financial  statements,  which  have  been  prepared  in  accordance  with 
United  Kingdom Generally  Accepted  Accounting  Practice  (United  Kingdom  Accounting 
Standards,  comprising  FRS  102  “The  Financial  Reporting  Standard  applicable  in  the 
UK and Republic of Ireland”, and applicable law), give a true and fair view of the assets, 
liabilities, financial position and profit of the Company; 
the Group financial statements, which have been prepared in accordance with IFRSs as 
adopted  by  the  European  Union,  give  a  true  and  fair  view  of  the  assets,  liabilities, 
financial position and profit of the Group; and 
the Directors' Report and Strategic Report include a fair review of the development and 
performance of the business and the position of the Group and Company, together with 
a description of the principal risks and uncertainties that it faces.  

On behalf of the Board 

Karen Anderson 
Chief Financial Officer 
3 June 2020 

Vertu Motors plc 

47 

 
 
 
 
 
Corporate Governance Report  
Chairman’s Corporate Governance Statement 

I  am  pleased  to  present  the  Board’s  Annual  Report  on  Corporate  Governance.    The 
Company’s  Values  underpin  the  Group’s  strategy  and  support  its  commitment  to  corporate 
governance.  

As  Vertu  is  an  AiM  listed  company,  the  Board  formally  adopted  the  QCA  Corporate 
Governance Code (“QCA Code”) with effect from 28 February 2019.  The QCA Code provides 
a practical framework to assist the Company in developing its governance standards and this 
year’s  report  is  the  second  structured  in  accordance  with  the  QCA  Code  principles.    The 
Board continues to review the UK Corporate Governance Code as and when appropriate for 
the Company. 

As  the  Chairman,  my  role  is  to  lead  the  Board,  ensuring  it  operates  effectively  and  I  take 
overall responsibility for the governance framework of the Company.  I have worked with the 
Company Secretary and the Executive Directors to develop this report. 

Andrew Goss 
Non-executive Chairman 

The principles of the QCA Code 

Principle 1: Establish a strategy and business model which promotes long-term value 
for shareholders. 

Vertu  Motors  plc  was  incorporated  in  2006  to  acquire  franchised  motor  retail  dealerships  to 
create a large franchised motor retail group in the United Kingdom.  The Group’s Vision and 
strategy is set out in more detail in the Strategic Report on pages 5 to 37.  The Board meet 
regularly to review and develop the Group’s strategy.  

Principle 2: Seek to understand and meet shareholder needs and expectations. 

Effective  communication  with  the  Company’s  shareholders  is  crucial.    The  Company’s 
advisers  collate  all  feedback  received  from  shareholders  following  results  meetings  with  the 
Executive  and  these  are  fed  back  to  the  Board.    The  Board  will  also  instigate  contact  with 
material shareholders to obtain feedback on other proposals from time to time.  

The  Executive,  Chairman  and  Committee  Chairmen  are  available  to  shareholders  as  and 
when  requested.    The  Company  Secretary  can  be  contacted  by  shareholders  as  set  out  on 
page 38 and the Board welcomes input from shareholders. 

The Executive Directors contact all material shareholders to give them the opportunity to meet 
with the Executive, in person or via video, after release of the annual and interim results each 
year.  The Company also publishes an on-line video of the results presentation to allow other 
shareholders and stakeholders to view the results presentation.  This year, the meetings are 
expected to be by telephone or video conference as a result of the current restrictions around 
COVID-19. 

Principle  3:  Take  into  account  wider  stakeholder  and  social  responsibilities  and  their 
implications for long-term success. 

There  are  a  number  of  important  stakeholders  in  the  Group;  engagement  with  these 
stakeholders is shown on page 30. 

Principle  4:  Embed  effective  risk  management,  considering  both  opportunities  and 
threats, throughout the organisation. 

The  Company  operates  a  risk  management  framework  which  is  described  in  more  detail  on 
pages 32 to 35 together with a summary of the principal risks facing the Group. 

Principle 5: Maintain the Board as a well-functioning balanced team led by the Chair. 

The  Board  has  three  Non-executive  Directors  including  the  Chairman,  together  with  three 
Executive  Directors.    The  Chairman  was  considered  independent  on  appointment  and  the 
other Non-executive Directors are considered to be independent.   

Vertu Motors plc 

48 

 
 
 
 
 
Corporate Governance Report (continued) 
The principles of the QCA Code (continued) 

Principle  5:  Maintain  the  Board  as  a  well-functioning  balanced  team  led  by  the  Chair 
(continued). 

Any potential conflicts of interest with individual Directors are reviewed annually to ensure that 
there  is  no  impact  on  a  director’s  judgement.    The  Board’s  committees  have  non-executive 
membership or leadership, where appropriate. 

Attendance  records  are  set  out  on  page  54.    Each  Non-executive  Director  is  expected  to 
commit  a  sufficient  amount  of  time  to  the  role  to  enable  them  to  understand  the  Group’s 
business  as  well  as  attend  the  necessary  meetings  and  assist  with  certain  specific  projects.  
The time commitment varies for each individual Director but as a minimum 2 days per month 
is  expected.   All  Executive  Directors  are full-time  and are  ordinarily  expected to  devote  their 
full time and attention to the Group.   

Principle  6:  Ensure  that,  between  them,  the  Directors  have  the  necessary  up-to-date 
experience, skills and capabilities. 

Details  of  the  Directors  are  set  out  on  pages  53  and  54  together  with  their  skills  and 
experience. 

The  Board  includes  a  mix  of  sector  and  non-sector  experience  and  has  welcomed  Non-
executive  Directors  from  a  variety  of  backgrounds  and  experience  to  bolster  the  executive 
and  provide  sufficient  challenge  in  the  boardroom.    The  Nominations  Committee  continually 
reviews  board  composition  to  ensure  that  the  Board  provides  the  Group  with  the  strategic 
oversight, vision and governance that it needs.  Ordinarily, Non-executive Directors serve for 
a maximum of six years. 

Ken  Lever  and  Pauline  Best  are  considered  to  be  independent  and  Andrew  Goss  was 
considered to be independent on appointment.  Ken Lever is the Senior Independent Director. 

The Board seeks to ensure that the necessary financial and human resources are in place for 
the  Group  to  be  able  to  meet  its  objectives,  to  review  management  performance  and  to 
ensure that its obligations to its shareholders are understood and met.  Whilst the executive 
responsibility for running the Group rests with the Chief Executive (R T Forrester), the Chief 
Financial  Officer  (K  Anderson)  and  the  Chief  Operating  Officer  (D  P  Crane)  the  Non-
Executive  Directors  fulfil  an  essential  role  in  ensuring  that  the  strategies  proposed  by  the 
Executive  Directors  are  fully  discussed  and  critically  examined  prior  to  adoption.    They  also 
scrutinise  the  performance  of  management  in  meeting  agreed  goals  and  objectives  and 
monitor the reporting of performance, both financial and non-financial. 

The  Nominations  Committee  has  carried  out  an  assessment  of  the  skills  and  experience  of 
the  Directors  to  identify  any  areas  of  weakness  that  can  be  addressed  through  training  or 
future  recruitment  to  the  Board.   The  Board  is  currently  satisfied  that  its current  composition 
includes  an  appropriate  balance  of  experience  and  skills  including  experience  in  the  motor 
retail sector, experience with motor manufacturers and other relevant areas.  

All  Non-executive  Directors  are  asked  to  visit  Group  locations  to  see  the  operation  of  the 
business day to day. 

The  Board  receives  regular  briefings  on  new  regulations  impacting  the  Group,  which  in  the 
2019-2020  year  included  changes  to  FCA  Regulation  to  apply  the  Senior  Managers  and 
Certification Regime to the Group. 

All  Directors  have  access  to  the  Company  Secretary  for  advice  on  their  responsibilities  or 
relevant  regulation.    The  Senior  Independent  Director  also  acts  as  a  sounding  board  for 
Directors to ensure they benefit from his experience.   

Principle  7:  Evaluate  Board  performance  based  on  clear  and  relevant  objectives, 
seeking continuous improvement. 

The  Board  has  adopted  an  annual  Board  evaluation  process  to  assess  how  the  Board  is 
performing and to identify any areas of improvement. This evaluation process was repeated in 
March  2020  by  an  anonymous  survey  by  the  Board.  Survey  results  have  been  reviewed  to 
agree on actions for the coming year.  As a result of the 2020 review, the Board will review its 
meeting schedule and structure after the current COVID-19 situation.   

Vertu Motors plc 

49 

 
Corporate Governance Report (continued) 
The principles of the QCA Code (continued) 

Principle  7:  Evaluate  Board  performance  based  on  clear  and  relevant  objectives, 
seeking continuous improvement (continued). 

This  evaluation  process  will  be  repeated  annually,  alongside  a  review  of  progress  against 
previous recommendations.   

The Executive Directors have annual appraisals, with the CEO appraised by the Chairman, as 
well as receiving 360-degree feedback reviews on an annual basis.   

The  Nominations  Committee  has  responsibility  for  succession  planning  for  the  Board  and 
recommended  Andrew  Goss  and  Karen  Anderson  for  appointment  in  the  last  year.    Where 
appropriate  the  Committee  uses  external  advisers to assist  with  candidate  identification  and 
benchmarking.   

Succession planning for other senior management roles is conducted by the HR Director and 
CEO  with  input  from  other  members  of  management  as  appropriate  and  overview  by  the 
Remuneration Committee. 

Principle  8:  Promote  a  corporate  culture  that  is  based  on  ethical  values  and 
behaviours. 

The  Group’s  values  are  embedded  into  the  operation  of  the  Group.    All  new  colleagues 
receive a business-card sized copy of the Values on starting with the Group and Values are 
reinforced during induction on an ongoing basis.  The Vision and Values are displayed in all 
Group  premises  and  discussed  in  monthly  meetings.    An  annual  colleague  survey  asks 
whether  management  and  Directors  act  in  accordance  with  the  Values  and  any  identified 
shortcomings are acted upon.  Results from this survey are also reviewed by the Board and 
site visits enable the Directors to assess dealership culture in person.   

Acting in accordance with the Values is a material part of appraisals for all colleagues.   

The  Group  has  clear  policies  on  its  zero-tolerance  approach  on  bribery  and  corruption,  tax 
evasion  and  modern  slavery.    These  are  reinforced  by  annual  on-line  training  for  all 
colleagues and the Group operates an independent whistleblowing system so that colleagues 
can report any issues.  Breach of the Group Values is a disciplinary matter where appropriate.   

Principle 9: Maintain governance structures and processes that are fit for purpose and 
support good decision-making by the Board. 

Led  by  the  Chairman,  the  Board  is  responsible  for  generating  shareholder  value  over  the 
long-term  by  setting  the  Group’s  strategic  direction.    Management  and  the  Board  has 
established delegated authorities and controls to ensure efficient management of the Group’s 
operations alongside appropriate control of risk.  The matters reserved for the Board ensure 
that material  transactions  are  undertaken  only  after Board  review.   The  Schedule  of  Matters 
Reserved for the Board includes: 

•  Strategy and management – responsibility for long-term success of the Company and 
Group,  commercial  strategy,  and  approval  of  the  expansion  of  the  Group  through 
acquisition or any significant disposals 

•  Financial  reporting  and  controls  –  review  and  approval  of  the  annual  business  plan 
and capital budget, major capital expenditure projects and any significant changes to 
these, all trading or results statements and the annual financial statements 
Internal controls – reviewing the effectiveness of internal control processes to support 
strategy 

• 

•  Risk  –  approval  of  the  Group’s  risk  appetite,  determining  the  nature  and  extent  of 

significant risks the Group is willing to take to achieve its objectives 

Full details of the matters reserved for the Board are set out on the Company’s website. 

Executive Management have limits on the decisions delegated to them by the Board. 

The  various  Board  committees  have  clear  terms  of  reference  that  are  available  on  the 
Company’s website and reviewed annually, and regularly report back to the Board.  Details of 
the Board committee responsibilities set out on page 52.     

Vertu Motors plc 

50 

 
 
Corporate Governance Report (continued) 
The principles of the QCA Code (continued) 

Principle 9: Maintain governance structures and processes that are fit for purpose and 
support good decision-making by the Board (continued). 

Key Areas of Board Focus During the Year 

STRATEGY 

FINANCIAL 
PERFORMANCE 

GOVERNANCE 

SHAREHOLDER 
ENGAGEMENT 

RISK 

Group strategy review 

Business development 

Approval of the FY2019 
full year results and 
FY2020 interim results 

Reviewing M&A 
opportunities 

Approval of annual 
business plan and 
capital budget 

Interim and final 
dividend 

Review of colleague 
engagement survey 

Monthly management 
accounts and 
comparison against 
annual business plan 

Long range forecast 
and funding 
requirement planning 
including the impact of 
sector changes 

Re-appointment of 
auditors 

Annual General 
Meeting 

Meetings with key 
shareholders on 
results roadshows. 

Monitoring 
Compliance and 
Health and Safety 
Committees 

Adoption of Senior 
Managers and 
Certification 
Regime by the 
FCA regulated 
entities in the 
Group. 

Annual review of 
key Group risks 
and mitigating 
controls 

Board  meetings  are  structured  to  allow  the  Board  sufficient  time  to  discuss  and  review 
financial  performance,  achievement  of  objectives,  development  of  the  Group’s  strategy, 
operational performance and risk and internal controls.  Standing agenda items are discussed 
at each Board meeting, which include: 

•  Executive’s  Directors  Report  –  update  on  performance,  strategic  opportunities, 

industry and property matters compliance update and colleague matters 

•  Health  and  Safety  Report  –  Summary  of  training  undertaken  throughout  the  Group, 

• 

risk management plus commentary on any reported incidents 
Investor Relations (‘IR’) Report – update on market trends, share register movements 
and summary of IR activity 

•  Risk Matrix – consideration of key strategic risks 

The Company will continue to review corporate governance reporting to ensure visibility to its 
stakeholders and to keep abreast of best practice.   

Principle  10:  Communicate  how  the  Company  is  governed  and  is  performing  by 
maintaining a dialogue with shareholders and other relevant stakeholders. 

The Company releases all material announcements through a regulatory news service and on 
its  website  and  also  encourages  shareholders  and  other  stakeholders  to  sign  up  to  receive 
email  updates  via  its  website.   The  Company’s  website  contains  historic  annual  reports  and 
announcements as well as other governance-related material. 

The 2020 AGM will take place on 20 August 2020.  The AGM normally gives all shareholders 
an opportunity to meet the Board and ask any questions they have regarding the Group and 
the Board encourages participation of private shareholders at the AGM.  However, the Board 
understands that it is not always possible for shareholders to attend, and in 2020 the AGM will 
be  held  without  any  shareholders  present  other  than  the  quorum.    Instructions  are  sent  to 
shareholders  to  enable  them  to  appoint  a  proxy  electronically  via  an  on-line  proxy  form.  
Details  of  voting  on  resolutions  at  the  AGM  are  then  made  available  on  the  Company’s 
website. 

Vertu Motors plc 

51 

 
 
 
Corporate Governance Report (continued) 
The principles of the QCA Code (continued) 

Principle  10:  Communicate  how  the  Company  is  governed  and  is  performing  by 
maintaining a dialogue with shareholders and other relevant stakeholders (continued). 

The table below shows the key committees and their responsibilities. 
AUDIT COMMITTEE  REMUNERATION 

CEO COMMITTEE  COMPLIANCE 

COMMITTEE 

NOMINATION 
COMMITTEE 

COMMITTEE 

HEALTH AND 
SAFETY 
COMMITTEE 

Members 

PLC BOARD COMMITTEES 

• K Lever (Chair) 

• A P Goss 
• P Best 1 

• P Best (Chair) 
• P Jones 2 
• K Lever 

• P Jones (Chair) 2 
• A P Goss (Chair)3 
• K Lever 

• A P Goss 

• P Best 

• R T Forrester 

• D P Crane (Chair)  

• 4 Senior 

• K Anderson 

• N Loose 

• 2 Senior Managers 

Managers 

• H & S Manager 

(Chair) 

• D P Crane 

• K Anderson 

• N Loose 

• 10 Senior 
Managers 

Delegated 
authorities 

Reviews 

• Financial reporting 

• Remuneration 

• Balance of the 

• Review, 

• Compliance with 

• Financial risk 
management 

policy 

Board 

• Incentive plans 

• Leadership of the 

• Internal control 

• Performance 

targets 

Group 

• Director 

succession 
planning 

communication, 
delivery and 
management of 
Group strategy 
and day to day 
operations 

laws and 
regulations 
(excluding Health & 
Safety and 
environmental) 

• Whistleblowing 
procedures 

• Communication 
with regulators 
where required 

• Compliance with 
Health & Safety 
and 
environmental 
law and 
regulations 

• Developing 
Group best 
practices 

• Full year and half 

year results 

• Accounting policies 

• Terms of 

engagement of 
auditors 

• Internal audit 

• Achievement of 
performance 
targets for short 
and long term 
incentives 

• Senior 

management pay 
structure 

Recommends 

• Re-appointment of 

• Level and 

auditors 

• Audit tender 

• Auditors’ 

remuneration 

structure of 
Executive 
remuneration 

• Remuneration 

policy 

• Composition of 

• Group HR and IT 

• Adequacy and 

• Health & Safety 

the Board 

strategy 

• Skills, knowledge 
& experience on 
the Board 

• Diversity 

• Allocation of 
resources 
(financial and 
colleague) 

• Group 

effectiveness of 
Group policies in 
response to current 
law and regulation 

• Licences and 

consents required 

performance 

• Internal regulatory 

audit 

policies and 
procedures 

• Health & Safety 

audits 

• Accident 

statistics and 
causes 

• Appointments to 

the Board 

• Annual business 
plan to the Board 

• Group Vision 

• Training 

• Training 

• Policy change 

• Policy change 

• Remedial or pre-
emptive action 

• Remedial or pre-
emptive action 

Monitors 

• Integrity of financial 

statements 

• Effectiveness of 
internal controls 
and risk 
management 

• Internal audit 

function 

• Legal & regulatory 

requirements 

• External audit  

• Statements in 
Annual Report 
concerning internal 
controls and risk 
management 

Approves 

• Appropriateness 
of Remuneration 
policy 

• Independence of 
Non-Executive 
Directors 

• Succession 
planning 

• Performance 
against key 
performance 
indicators, plans 
and prior year 

• Compliance with 

Group risk 
management 
strategy, policy 
and procedures 

• Appropriate retail 
finance metrics 

• Accidents and 
near misses 

• Indicators of non-
compliance with 
policy 

• Any relevant 
complaints 

• Legal and 
regulatory 
developments 

• Changes to law 
and regulations 

• New sites to the 

Group and 
redevelopments 

• Other changes in 
working practice 

• Remuneration 

• Appointments for 

• Appointments to 

• Reports to the 

• Reports to the 

Executive 
Directors 

• Skills profile for 
Non-Executive 
Directors 

policy 

• Remuneration 
packages for 
Executive 
Directors  

• Design of long 
term incentive 
plans 

dealership 
management 
positions 

• Performance 

related 
remuneration of 
dealership 
colleagues 

• Operational 
process and 
changes 

Board  

Board 

• Submissions to 

• Changes to 

relevant authorities 

relevant policies 

• Training 

programmes 

• Changes to 

relevant policies 
and processes 

• Training 

programmes 

• Whistleblowing 
procedures 

1 P Best was appointed to this committee on 25 April 2019. 
2 P Jones served on this committee until resignation from the Plc Board on 24 July 2019. 
3 A P Goss was appointed Chair of the Nomination Committee on 24 July 2019. 

Vertu Motors plc 

52 

 
 
 
 
 
 
 
 
 
Corporate Governance Report (continued) 

Board of Directors 

Andrew Goss - Non-Executive Chairman 

Appointed as a director on 3 September 2018, appointed as Chairman 24 July 2019. 

Andrew (62) brings to the Group 40 years of experience in the automotive sector, having held 
senior  roles  in  Citroen  UK,  Nissan  Europe,  Lexus  (GB),  Toyota  (GB),  Porsche  and  most 
recently  Jaguar  Land  Rover.  Between  2010  and  2013  Andrew  headed  Jaguar  Land  Rover’s 
business in North America as its President and CEO, and between 2013 and 2018 he sat on 
the Jaguar Land Rover Board as Global Sales Operations Director. During this period he also 
represented  Jaguar  Land  Rover  in  its  joint  venture  interests  in  China  and  in  its  Spark  44 
advertising agency. 

Andrew  was  appointed  as  Non-Executive  Chairman  of  the  Group  on  24  July  2019  after 
previously having served as Non-Executive Director. 

Ken Lever – Non-Executive Director 

Appointed 1 June 2015 

Ken (66) is a former partner of Arthur Andersen and has held senior executive director roles 
in  many  listed  companies  including  Alfred  McAlpine  plc,  Albright  &  Wilson  plc  and  Tomkins 
plc.  Ken was CFO of Numonyx in Switzerland from April 2008 to September 2010, and was 
CEO of Xchanging plc from June 2011 until December 2015. Ken is Chairman of Biffa plc and 
RPS Group plc and a Non-executive Director of Blue Prism plc and Gresham House Strategic 
plc.    From  2007  to  2013,  Ken  was  a  Member  of  the  Accounting  Council  of  the  Financial 
Reporting Council (formerly the UK Accounting Standards Board). 

Ken  is  highly  experienced  in  public  company  boardrooms  as  well  as  PLC  transactions  and 
also  brings  technical  financial  experience  to  the  Board  and  his  role  as  Chair  of  the  Audit 
Committee.   

Pauline Best – Non-Executive Director 

Appointed 31 May 2016 

Pauline  (56)  is  an  experienced  Human  Resources  professional  who  was  the  Global  People 
and Organisation Director of Specsavers and whose previous roles include Global Leadership 
and People Capability Director for Vodafone and Human Resources Director of Talkland.   

Pauline’s  human  resources  and  people  experience 
Remuneration Committee and she also brings that perspective to the Board. 

is 

invaluable  as  Chair  of 

the 

Robert Forrester – Chief Executive Officer 

Appointed 6 November 2006 

Robert (50) was a Director of Reg Vardy plc between 2001 and 2006 where he held the roles 
of Finance Director and Managing Director.  Robert qualified as a chartered accountant with 
Arthur  Andersen.    He  was  also  a  member  of  the  Economic  Growth  Board  of  the 
Confederation of British Industry.  Robert founded the Company in 2006. 

David Crane – Chief Operations Officer 

Appointed 26 July 2018 

David (52) was appointed as Commercial Director of the Group in February 2007 having been 
previously  at  Reg  Vardy  PLC  since  1999.    He  was  Commercial  Director  of  Reg  Vardy  PLC 
between  2004  and  2006,  until  the  sale  of  Reg  Vardy  PLC  to  Pendragon  PLC  in  February 
2006,  at  which  point  he  was  appointed  Group  Services  Director  of  Pendragon  PLC.  Prior to 
his  employment  with  Reg Vardy  PLC  he  was Aftersales  Operations Manager  at  Renault  UK 
between 1991 and 1999.  He was appointed to the position of COO in March 2016.  

Vertu Motors plc 

53 

 
Corporate Governance Report (continued) 
Board of Directors (continued) 

Karen Anderson – Chief Financial Officer 

Appointed 1 March 2019 

Karen  (48)  was  the  Finance  Director  of  the  Group  from  2006  to  2010  through  its  initial 
flotation  and  growth  period,  and  has  now  stepped  back  into  the  Chief  Financial  Officer  role 
from her role as Deputy CFO and Company Secretary.   

From  2001  to  2006  she  was  employed  by  Reg  Vardy  PLC,  where  she  ultimately  held  the 
position of Group Financial Controller. Karen qualified  as a chartered accountant with Arthur 
Anderson.  She  was  also  a Trustee  Director  of the Group’s  defined  benefit  pension  scheme, 
the Bristol Street Pension Scheme from 2007 to 2019. 

Karen has a wealth of motor industry finance experience together with detailed knowledge of 
the operations of the Group, having helped to found the Company in 2006. 

Board Attendance 

During  the  financial  year  the  Board  met  9  times  in  person  and  on  other  occasions  by 
telephone.  The number of meetings attended by each Director was as follows: 

Board            

Meetings 

Audit Committee 
Meetings 

Nomination 
Committee Meetings 

Remuneration 
Committee Meetings 

Scheduled 

Attended 

Scheduled 

Attended 

Scheduled 

Attended 

Scheduled 

Attended 

A P Goss  
P Jones 1 
R T Forrester 
D P Crane  
K Anderson 
K Lever  
P Best 2 

16 
8 
16 
16 
16 
16 
16 

15 
8 
16 
16 
16 
16 
15 

3 
1 
- 
- 
- 
3 
3 

3 
1 
1 
- 
3 
3 
2 

2 
2 
- 
- 
- 
2 
2 

- 
2 
- 
- 
- 
2 
2 

8 
4 
- 
- 
- 
8 
8 

7 
4 
- 
- 
- 
8 
8 

1 P Jones resigned on 24 July 2019 
2 P Best was appointed to the Audit Committee on 25 April 2019 

Director appointment and re-election  

All Directors appointed by the Board must retire and seek election at the first Annual General 
Meeting  following  their  appointment.    One  third  of  the  other  Directors  are  then  required  to 
retire  and  submit  themselves  for  re-election  each  year  so  that  all  Directors  are  required  to 
retire and submit themselves for re-election at least once in every three years.  The Board is 
satisfied  that  plans  are  in  place  for  orderly  succession  for  appointments  to  the  Board  and 
senior management, so as to maintain an appropriate balance of skills and experience within 
the Company and on the Board. 

By order of the Board 

Nicola Loose 
Company Secretary 
3 June 2020 

Vertu Motors plc 

54 

 
 
 
 
 
 
 
 
 
 
 
 
Corporate Governance Report (continued) 
Audit Committee Report 

Audit Committee Membership and Meetings 

During  the  year  the  Audit  Committee  was  comprised  of  Committee  Chairman,  K  Lever  and 
two other Non-Executive Directors of the Group, namely, A P Goss and P Best following her 
appointment to the Audit Committee on 25 April 2019.  The Committee met three times during 
the financial year and attendance is shown in the table on page 54. 

Only members of the Committee are required to attend Committee meetings, however, other 
individuals  (such  as the  Chief Executive,  Chief Financial  Officer,  Chief  Operations Officer  or 
Company Secretary and external auditors) are able to attend by invitation. 

The key responsibilities of the Committee are set out in the table on page 52. 

Activities during the year 

During the year the Committee focused on the following matters: 

•  Review of the interim and year-end financial statements for the Group 
•  Review of the consistency and appropriateness of the accounting policies 
•  Review  of  the  methods  used  to  account  for  significant  transactions,  completeness  of 

disclosures and material areas in which significant judgements had been applied 

•  Review of the effectiveness of internal controls, risk assessment process, the assurance 

• 

process and changes to significant risks 
Approval  of  the  terms  of  engagement,  strategy,  scope  and  effectiveness  of  external 
auditors 

Significant Issues 

As  part  of  the  reporting  and  review  process,  the  Committee  has  discussed  the  significant 
issues  considered  in  relation  to  the  financial  statements  and  how  those  issues  were 
addressed. 

During  the  year  the  Committee  considered  the  following  key  risks,  accounting  issues  and 
judgements: 

Significant issue 

Action taken 

Carrying value 
of goodwill, 
other 
intangibles and 
tangible assets 

Valuation of 
inventory 

impairment  review  on 

Management  performed  a  detailed 
the  goodwill,  other 
intangibles and tangible assets, in the consolidated financial statements of the Group, 
based  on  forecast  future  cash  flows.  In  the  light  of  the  curtailment  of  operations  in 
respect  of  the  Governments  response  to  the  global  COVID-19  pandemic,  a  revised 
assessment of future cash flows has been applied. As a result, the detailed impairment 
review  resulted  in  the  Group  incurring  an  impairment  charge  of  £14,754,000  against 
the carrying value of goodwill and an impairment charge of £2,124,000 against two of 
the Group’s freehold properties. Further details of the impairment charge are provided 
in  notes  15  and  18  of  the  consolidated  financial  statements.  The  Committee 
challenged 
the  methodology,  assumptions,  and  sensitivity  analysis  used  by 
management.  The Committee also considered the independent review by the external 
auditors. 
The  Committee  concluded  that  the  February  2020  carrying  amounts  shown  in  notes 
15,  16  and  18  of  the  consolidated  financial  statements  following  the  impairment 
charges noted above were appropriate and approved the disclosures. 

The  Group’s  assessment  of  the  valuation  of  used  vehicle  inventory  at  29  February 
2020  involves an element  of  estimate to  determine  the  expected  net  realisable  value 
post year end.  Significantly reduced sales, as a result of the temporary closure of all 
UK  vehicle  sales  showrooms  on  24  March  2020,  in  accordance  with  Government 
guidelines in response to the global COVID-19 pandemic, have increased uncertainty 
over  vehicle  valuations.  Key  assumptions  used  in  the  valuation  of  used  vehicle 
inventory at 29 February 2020 include sales which took place post year end but prior to 
the closure of sales operations, confirmed order take during the lockdown period, latest 
industry guidance and historical trends.  

The  committee  reviewed  and  challenged  the  assumptions  applied  in  determining  the 
valuation  of  inventory  at  29  February  2020  as  shown  in  note  21  and  concluded  that 
these were appropriate. 

Vertu Motors plc 

55 

 
 
 
Corporate Governance Report (continued) 
Audit Committee Report (continued) 

Significant Issues (continued) 

Significant issue  Action taken 

Viability and 
Going Concern 

Management have prepared detailed financial projections for a period of 12 months from 
the  date  of  signing  the  financial  statements  (‘Review  Period’).    These  projections  are 
based  on  the  Group’s  detailed  annual  business  plan,  adjusted  to  include  assumptions 
around  the  financial  impact  of  the  global  COVID-19  pandemic.    The  key  assumptions 
applied include:  

• 

The  period  of  temporary  closure  of  all  the  Group’s  sales  operations  from  23 
March in accordance with Government guidelines.   

•  As  restrictions are  lifted  revenue  projections  are muted  with  an  easing  towards 

more normal levels over the Review Period. 

• 

The delivery of operating expense savings and cash savings such as a reduction 
in capital expenditure.   

Management  have  reviewed  the  output  of  these  detailed  projections  alongside  the 
Group’s funding facilities and banking covenants, further details of which are provided in 
note 1 of the consolidated financial statements, including the waiver of banking covenants 
for the May 2020 and August 2020 test periods.  
Sensitivity  analysis  has  been  performed  to  model  the  impact  of  more  adverse  trends 
compared to those included in the financial projections to model the impact of severe but 
plausible  downside  risks.    In  the  absence  of  mitigating  actions  available  to  the  Group, 
when  these  sensitivities  are  applied  to  the  financial  projections,  they  indicate  additional 
banking  facilities  may  be  required  in  2021  over  and  above  those  which  are  currently 
secured. 

By  their  very  nature  forecasts  and  projections  are  inherently  uncertain.    Inevitably  the 
COVID-19  crisis  has  heightened  uncertainty  such  that  circumstances  could  arise  under 
which  extreme  downside  scenarios  may  occur  that  would  render  the  preparation  of 
accounts  based  on  the  assumption  of  a  going  concern  inappropriate.    If  the  downside 
scenario  were  to  occur  or  agreement  were  not  to  be  reached  on  waiving  covenants  or 
extending  facilities  beyond  April  2021  this  would  indicate  the  existence  of  a  material 
uncertainty  which  would  cast  significant  doubt  over  the  Group’s  ability  to  continue  as  a 
going  concern.    Based  on  what  is  known  at  this  time  and  based  upon  the  forecast 
information  available,  the  Directors  believe  it  appropriate  to  prepare  accounts  under  the 
going concern basis and expect that agreement will be reached on covenant waivers and 
extension  of  facilities  and  that  the  downside  scenarios  will  not  occur.    Therefore,  the 
financial  statements  do  not  include  the  adjustments  that  would  result  if  the  Group  and 
Company were unable to continue as going concerns. 

The  Committee  challenged  the  assumptions  used  and  also  considered  the  review 
conducted by the external auditors. 
The Committee concluded that the Board is able to make the Viability and Going Concern 
statements on pages 36 and 37. 

Pension 
benefits 

Manufacturer 
bonus income 

Assets  and  obligations  under  the  “Bristol  Street  Pension  Scheme”,  which  is  a  defined 
benefit scheme in which accrual ceased on 31 May 2003, are recognised in the balance 
sheet.  
The  valuation  of  the  scheme  assets  and  the  present  value  of  the  obligations  are 
calculated by external advisors.  
The  Committee  reviewed  the  assumptions  applied  in  calculating  the  scheme  assets  and 
obligation  (set  out  in  note  30)  at  29  February  2020  and  confirmed  that  these  were 
appropriate. 

Income is received from manufacturer partners in the form of rebates and volume related 
bonuses.   A Group  wide  income recognition  policy  is  in place  in respect  of  this  income.  
Management  allocate  responsibility  to  Divisional  Finance  Directors,  as  nominated 
‘franchise experts’ to ensure bonus programmes are fully understood and communicated 
to  Dealership  teams.    The  Group’s  internal  audit  function  reviews  the  treatment  of 
manufacturer  bonus  income  recognition  on  a  dealership  by  dealership  basis.    The 
Committee also considered the review performed by the external auditors. 
The  Committee  concluded  that  it  was  satisfied  with  the  income  recognition  policy,  and 
with the appropriateness  of  the  controls currently  in  operation,  over manufacturer  bonus 
income recognition. 

Vertu Motors plc 

56 

 
 
Corporate Governance Report (continued) 
Audit Committee Report (continued) 

Significant Issues (continued) 

Significant issue  Action taken 

Revenue 
recognition 

The  Group’s  main  product/service  lines  are  the  sale  of  motor  vehicles,  parts  and 
aftersales  services.  The  Group  operates  an  income  recognition  policy  that  ensures  that 
revenue is recognised in line with satisfaction of the performance obligation, as set out in 
note 1 of the consolidated financial statements. 
Given the complexity of the initial sale of a vehicle which can represent several bundled 
products,  judgement  is  involved  in  isolating  the  constituent  parts  of  the  transaction  and 
ensuring revenue is recognised appropriately. 
The  committee  reviewed  the  assumptions  set  out  in  the  revenue  recognition  policy  and 
considered  the  review  performed  by  the  external  auditors  on  adoption  of  IFRS  15  and 
confirmed that the assumptions applied are appropriate. 

Financial and Business Reporting 

The Committee is responsible for monitoring the integrity of the financial statements including 
the  Group’s  annual  and  half-yearly  results  and  ensuring  they  are  fair,  balanced  and 
understandable. 

The  external  auditors  also  provide  an  auditors’  report  to  the  members  providing  an 
independent opinion on the truth and fairness of the Group’s financial statements.  This report 
can be found on pages 71 to 77.  

Risk Management and Internal Controls 

The Group has well established risk management and internal control processes.  These are 
regularly subject to audit and the results are reported to the Audit Committee and the Board 
for their review. 

Day  to  day  management  of  risk  is  delegated  to  the  Chief  Executive’s  Committee,  which 
consists of the Chief Executive, the Chief Financial Officer, the Company Secretary, the Chief 
Operations  Officer,  the  Chief  Marketing  Officer,  the  HR  Director,  and  the  seven  Divisional 
Operations Directors of the Group. 

The  Audit  Committee  confirms  that  the  effectiveness  of  the  system  of  internal  control, 
covering all material controls including financial, operational and compliance controls and risk 
management systems, has been reviewed during the year under review and up to the date of 
approval of the Annual Report. 

Internal Audit 

The Group Risk team report regularly on the audits carried out in each dealership which, for 
the  financial  year  ended  29  February  2020,  covered  both  balance  sheet  and  sales  process 
audits as well as audits of key financial control processes.  The Group Risk team met with the 
Committee without the presence of management.  

External Audit 

for  a 

further  year  subject 

The Audit Committee has recommended to the Board that a resolution be put to shareholders 
at the Annual General Meeting to reappoint PricewaterhouseCoopers LLP as auditors of the 
Company 
their  continued  satisfactory  performance.  
PricewaterhouseCoopers  LLP  have  been  appointed  as  auditors  to  the  Company  for  the 
previous twelve financial years.  In accordance with ethical standards requirements the audit 
partner responsible for the engagement was subject to rotation after each five year period and 
since  February  2019  has  been  Jonathan Greenaway.   No tender  has  been  conducted.   The 
Committee reviewed the effectiveness, independence and objectivity of the external auditors 
and no matters of concern were raised during the financial year to 29 February 2020. 

to 

The external auditors attend some of the Committee meetings and the Committee meets with 
the external auditors without management present. 

Vertu Motors plc 

57 

Corporate Governance Report (continued) 
Audit Committee Report (continued) 

Independence of the Independent Auditors 

Both  the  Audit  Committee  and  the  Independent  Auditors  have  in  place  safeguards  to  avoid 
the  Independent  Auditors'  objectivity  and  independence  being  compromised.    The  Group's 
policy with regard to services provided by the Independent Auditors, PricewaterhouseCoopers 
LLP, is as follows: 

•  Statutory audit services 

The  Independent  Auditors,  who  are  appointed  annually  by  the  shareholders,  undertake  this 
work.    The  Independent  Auditors  also  provide  regulatory  services  and  formalities  relating  to 
shareholder  and  other  circulars.    The  Committee  reviews  the  Independent  Auditors' 
performance on an ongoing basis. 

•  Further assurance services (this includes work relating to acquisitions and disposals) 

The Group's policy is to appoint advisors to undertake such work where their knowledge and 
experience is appropriate for the assignment.  Where PricewaterhouseCoopers LLP are used 
the  Board  reviews  their  independence  and  expertise  on  every  assignment.    Other 
professional services firms are employed in certain cases on acquisition and disposal related 
assignments. 

•  Other non-audit services 

The  Independent  Auditors  are  not  permitted  to  provide  internal  audit,  risk  management, 
litigation  support  or  remuneration  advice.    The  provision  of  other  non-audit  services,  is 
assessed  on  a  case  by  case  basis,  depending  on  which  professional  services  firm  is  best 
suited  to  perform  the  work.    These  safeguards,  which  are  monitored  by  the  Committee,  are 
regularly  reviewed  and  updated  to  ensure  they  remain  appropriate.    The  appointment  of 
PricewaterhouseCoopers  LLP  to  provide  non-audit services  requires  Board  approval for  any 
assignment  with  fees  above  a  set  financial  limit.    The  Independent  Auditors  report  to  the 
Committee  on  the  actions  they  take  to  comply  with  the  professional  and  regulatory 
requirements and best practice designed to ensure their independence, including the rotation 
of  key  members  of  the  audit  team.    PricewaterhouseCoopers  LLP  have  formally  confirmed 
this  to  the  Board.    The  disclosure  of  non-audit  fees  paid  to  PricewaterhouseCoopers  LLP 
during the year is included in note 7 to the consolidated financial statements. 

K Lever 
Chairman of Audit Committee 
3 June 2020 

Vertu Motors plc 

58 

 
 
 
Remuneration Committee Report  
Annual Statement from the Chairman of the Remuneration Committee 

Introduction 

On  behalf  of the  Board, I  am  pleased to  present  our Directors’  Remuneration  Report  for  the 
year  ended  29  February  2020.   This  Directors’  Remuneration  Report  has  been  prepared  on 
behalf of the Board by the Remuneration Committee (“the Committee”) in accordance with the 
Companies  Act  2006,  as  well  as  with  the  spirit,  principles  and,  as  far  as  is  reasonably 
practical,  the  requirements  of  the  Quoted  Companies  Alliance  Remuneration  Guidance,  the 
Investment  Association’s  Principles  of  Remuneration  and  the  Large  and  Medium-sized 
Companies  and  Groups  (Accounts  and  Reports)  Regulations  2008,  notwithstanding  that,  as 
the  Company  is  listed  on  AiM,  these regulations  do  not  all  strictly  apply.   This  report  is  split 
into two sections; 

• 

• 

the  Directors’  remuneration  policy  sets  out  the  Company’s  intended  policy  on 
Directors’  remuneration  from  1  March  2020  and  is  provided  for  information  to 
shareholders; and 

the  annual  report  on  remuneration  sets  out  payments  and  awards  made  to  the 
Directors  and  details  the  link  between  Company  performance  and  remuneration  for 
the  year  to  29 February  2020  and  is  subject  to  an  advisory  shareholder  vote  at  this 
year’s AGM. 

The information in the Directors’ Remuneration Report set out on pages 67 to 68 highlighted 
as being subject to audit, has been audited by the Group’s auditors. 

This year’s report has been written in the midst of the evolving situation regarding COVID-19 
and, although it addresses some of the issues created by that and reflects the response and 
actions that have been taken to date, the Committee is very conscious that it will need to keep 
the remuneration of directors under review throughout the year, and that there may be further 
changes necessary as the position and impact on the Company become clearer.  

Key remuneration decisions for the year to 28 February 2021 

Over the course of the last financial year, the Committee carried out a comprehensive review 
of  Executive  Director  packages,  using  the  support  of  an  independent  remuneration 
consultant,  to  ensure  that  the  Company  was  providing  appropriate  motivation  and 
incentivisation.  The Committee considered comparisons with the small cap market as well as 
the rest of the automotive retail sector in the UK.  From this review, it was apparent that the 
Company’s  executive  packages  were  low  compared  to  the  market,  and  the  Committee 
decided  that  there  needed  to  be  an  adjustment  to  ensure  that there  was  no  future retention 
issue.    As  a  result  of  this  review,  the  basic  salaries  for  R  Forrester  and  K  Anderson  were 
increased with effect from 1 March 2020.  The salary for K Anderson was also increased as 
part  of  her  development  into the  CFO  role  following  personal  targets  having  been met.  The 
Committee believes that the revised salaries are competitive at the mid-market level.   

The Executive Director annual bonus structure and amount agreed for the year commencing 
1  March  2020  was  unchanged  and  reflected  measures  on  financial  performance,  customer 
satisfaction and colleague stability.  The potential bonus earnings for the CEO and CFO have 
consequently reduced as a percentage of basic salary.  Profit targets were updated to reflect 
the expected results for the coming year as at the time of business planning before the start 
of the financial year. 

Over  the  course  of  the  last  year,  the  Committee  has  also  considered  the  form  and  level  of 
awards  made  to  Executive  Directors  under  the  Group’s  Long  Term  Incentive  Plan  (“LTIP”) 
and had proposed to consult shareholders on an alteration to the scheme for approval at this 
year’s Annual General Meeting.  In the light of the current situation, this has been postponed 
and may be considered further by the Committee later in the year.   

Other senior management colleagues in the Group received a new form of share incentive for 
the year commencing 1 March 2020.  Under this scheme, colleagues received nil cost share 
options in the Company pro rata to their basic salary.  The amount of options vesting are then 
determined  by  the  performance  of  that  individual  colleague  against  their  annual  bonus 
targets.    Vested  options  can  then  be  exercised  after  February  2024  if  colleagues  remain 
employed by the Group.  The Committee believed that this provided an additional element of 
remuneration  to  ensure  the  Group  remains  competitive  in  the  market  and  would  have  the 
longer  term  benefit  of  increasing  colleague  ownership  of  shares  in  the  Company  and  acting 
as a retention tool.   

Vertu Motors plc 

59 

Remuneration Committee Report (continued) 
Annual Statement from the Chairman of the Remuneration Committee (continued) 

COVID-19 

In  light  of  the  significant  impact  of  COVID-19  on  the  Group,  the  Committee  has  carried  out 
further reviews of remuneration for the coming year.   

Under  the  terms  of  the  Governments  response  to  the  pandemic,  the  Group’s  vehicle  sales 
operations  were  required  to  close  on  24  March  2020.    The  Company  used  the  furlough 
scheme  outlined  by  the  Government  to  agree  that  approximately  80%  of  Group  colleagues 
would be placed on furlough leave from dates in March and April.  The Group has applied for 
grants  under  the  Government’s  Job  Retention  Scheme  in  respect  of  such  furloughed 
colleagues.  All furloughed colleagues, including new starters, received 80% of their average 
earnings in April and May with a minimum payment of National Minimum Wage.  The £2,500 
per month cap in Government funding was not applied to colleagues’ pay.  All colleagues who 
remained  at  work  were  paid  in  full  (other  than  certain  senior  management  who  accepted  a 
pay  cut  and  other  higher  paid  colleagues  where  certain  caps  were  applied).    The  Directors 
were unanimous that supporting colleagues at this critical time was the appropriate action to 
take. 

In consultation with the Executive Directors, no alteration to the LTIP will be proposed for this 
year and the Committee has further resolved that no awards under the LTIP scheme will be 
issued  to  the  Executive  Directors  for  the  year  commencing  1  March  2020.    In  addition,  the 
Executive Directors have waived their right to the LTIPs issued in the year ended 29 February 
2020 and these have been cancelled.    

The Executive Directors have also waived 30% of their basic salary and pension contribution 
for  the  months  of  dealership  closure  of  April  and  May.    The  non-exec  directors  of  the 
Company  have  taken  a  corresponding  reduction  in  fees.    With  the  agreement  of  the 
Committee, the Executive Directors have also agreed to waive their annual bonus entitlement 
for the financial year ended 28 February 2021, notwithstanding that some elements may have 
entitled them to payment.   

In  addition,  other  senior  management  have  waived  20%  of  basic  salary  and  pension 
contribution for the months of dealership closure of April and May. 

As a consequence of the significant curtailment in sales activity resulting from the COVID-19 
impact, it is unlikely that bonus for the financial year to 28 February 2021 will now be paid to 
the  majority  of  senior  colleagues.    This  will  be  reviewed  by  the  Committee  later  in  the  year 
and the Committee reserves the right to determine that alternative incentives, whether cash or 
share based, are provided to non-director colleagues for performance where appropriate. 

Conclusion 

The  Directors’  remuneration  policy  which  follows  this  annual  statement  sets  out  the 
Committee’s principles on remuneration for the future and the annual report on remuneration 
provides  details  of  remuneration  for  the  year  ended  29  February  2020.    The  Committee  will 
continue to be mindful of shareholder views and interests, and we believe that our Directors’ 
remuneration policy continues to be aligned with the achievement of the Company’s business 
objectives.    We  hope  that  we  can  rely  on  your  votes  in  favour  of  the  annual  report  on 
remuneration. 

By Order of the Board: 

P. Best 
Chairman of Remuneration Committee 
3 June 2020 

Vertu Motors plc 

60 

 
 
 
 
 
 
 
 
 
Remuneration Committee Report (continued) 
Remuneration Policy 

The policy of the Committee is to ensure that the Executive Directors are fairly rewarded for 
their individual contributions to the Group’s overall performance and to provide a competitive 
remuneration  package  to  Executive  Directors,  including  long-term  incentive  plans,  to  attract, 
retain  and  motivate  individuals  of  the  calibre  required  to  ensure  that  the  Group  is  managed 
successfully  in  the  interests  of  shareholders.    In  addition,  the  Committee’s  policy  is  that  a 
substantial  proportion  of  the  remuneration  of  the  Executive  Directors  should  ordinarily  be 
performance related, consistent with the balance of remuneration paid to Directors and Senior 
Management in the automotive retail sector.  

Future Policy Table 

The main elements of the remuneration package of Executive Directors are set out below: 

Purpose and link to 
strategy 
BASIC SALARY 
Attract and retain high 
calibre Executive Directors 
to deliver strategy. 

BENEFITS 
Provide benefits consistent 
with role. 

ANNUAL BONUS 
Incentivises achievement of 
business objectives by 
providing rewards for 
performance against annual 
profit targets, customer 
outcome targets including 
manufacturer new car and 
service customer 
satisfaction (“CSI”) scores 
as well as used car Judge 
Service results, and 
colleague stability targets.  

Operation 

Maximum potential value 

Performance metrics 

Paid in 12 equal monthly 
instalments during the year. 

Currently these consist of the 
option of two company cars, or 
access to an employee car 
ownership scheme, health 
insurance, critical illness and 
life assurance and the 
opportunity to join the 
Company’s share incentive 
plan (“SIP”).  The Committee 
reviews the level of benefit 
provision from time to time and 
has the flexibility to add or 
remove benefits to reflect 
changes in market practices or 
the operational needs of the 
Group. 

Paid in cash after the end of 
the financial year to which it 
relates.  No bonus will be paid 
for the 2020/21 financial year 
following a waiver by the 
executive directors in response 
to the impact of COVID-19 on 
the Group. 

None 

Reviewed periodically to reflect 
experience, role, responsibility 
and performance of the individual 
and the Group, and to take into 
account rates of pay for 
comparable roles in similar 
companies.  When selecting 
comparators, the Committee has 
regard to, inter alia, the Group’s 
revenue, profitability, market 
worth and business sector.  
There is no prescribed maximum 
increase.  Annual rates are set 
out in the annual report on 
remuneration for the current year 
and the following year. 

The cost of providing benefits is 
borne by the Company and varies 
from time to time. 

None 

It is the normal policy of the 
Committee to cap maximum 
annual bonuses.  The level of 
such caps are reviewed annually.   

Targets are based on 
adjusted profit before 
tax of the Group and 
customer outcome 
measures. 
The Committee sets 
performance measures, 
threshold and 
maximum targets on an 
annual basis. 
A sliding scale operates 
between threshold and 
maximum performance.  
No bonus is payable 
where performance is 
below the threshold of 
75%. 
Payment of any bonus 
earned is subject to 
overriding discretion of 
the Committee in the 
event of gross 
misconduct. 

Vertu Motors plc 

61 

 
 
 
 
 
 
 
 
 
 
Remuneration Committee Report (continued) 
Remuneration Policy (continued)  

Future Policy Table (continued) 

Operation 

Maximum potential value 

Performance metrics 

No options will be issued to the 
Executive Directors for the 
2020/21 financial year.   

permitted 

annual 
Maximum 
award  of  options  under  the  LTIP 
is 125% of basic salary. 

Vesting is subject to a 
target adjusted profit 
before tax over the 
performance period. 
The metrics for use 
from 2021 onwards are 
under review.  

into  account 

Tax  qualifying  options  may  be 
granted.   Shares subject  to  a  tax 
qualifying  option  granted  as  part 
of a qualifying LTIP award are not 
taken 
the 
purposes  of  the  individual  limits 
because,  as  referred  to  in  the 
operation column, the LTIP award 
will  be  scaled  back  to  reflect  the 
gain made on the  exercise of  the 
tax advantaged option. 

for 

Purpose and link to 
strategy 
LONG-TERM INCENTIVES 
Alignment of interests with 
shareholders by providing 
long-term incentives 
delivered in the form of 
shares. 

PENSION 
Attract and retain Executive 
Directors for the long-term 
by providing funding for 
retirement. 

Normally, grant of £Nil cost 
options under the LTIP.  
Options vest at least 3 years 
from grant subject to the 
achievement of performance 
conditions, with a 2 year 
holding period required 
following the vesting period 
and may not be exercised after 
the 10th anniversary of grant. 

The Committee may, at its 
discretion, structure awards as 
qualifying LTIP awards 
consisting of both an HMRC 
tax qualifying option and an 
LTIP award.  Qualifying LTIP 
awards enable the participant 
and the Company to benefit 
from tax advantaged treatment 
in respect of part of the award 
without increasing the pre-tax 
value delivered to participants. 
The qualifying LTIP awards will 
be structured as a tax 
qualifying option and an LTIP 
award with the vesting of the 
LTIP award scaled back to 
take account of any gain made 
on the exercise of the tax 
advantaged option. 

All Executive Directors are 
entitled to participate in money 
purchase arrangements, or to 
receive a cash allowance in 
lieu of pension contributions. 

None 

Director 

The  Group  currently  makes 
payments of up to 16.5% of basic 
salary  into  any  pension  scheme 
or  similar  arrangement  as  the 
Executive 
may 
reasonably request. 
Such  payments  are  not  counted 
for  the  purposes  of  determining 
bonus or LTIP levels. 
Any  new  Directors  would  receive 
a pension contribution in line with 
the majority of the workforce.  

Vertu Motors plc 

62 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Remuneration Committee Report (continued) 
Remuneration Policy (continued)  

Notes to the Policy Table 

Differences from remuneration policy for all employees 

All  employees  of  the  Company  are  entitled  to  base  salary  or  hourly  rate  and  various  other 
colleague  benefits.    The  opportunity  to  earn  a  bonus  is  made  available  to  all  management 
colleagues  in  the  Group.    The maximum  opportunity available  is  based  on  the  seniority  and 
responsibility of the role. 

Share  options  are  only  granted  under  the  LTIP  described  above  to  Executive  Directors 
(although they were historically granted to other senior management). 

Statement of consideration of employment conditions of employees elsewhere in the Group 

The  Committee  receives  reports  on  an  annual  basis  on  the  level  of  any  pay  rises  awarded 
across  the  Group  and  takes  these  into  account  when  determining  salary  increases  for 
Executive  Directors.    In  addition,  the  Committee  receives  regular  reports  on  the  structure  of 
remuneration  for  senior  management  in the tier  below  the  Executive  Directors  and  uses  this 
information to ensure a consistency of approach for the most senior managers in the Group.  
The  Committee  also  approves  the  award  of  any  long-term  incentives  and  other  share 
schemes. 

The  Committee  does  not  specifically  invite  colleagues  to  comment  on  the  Directors’ 
remuneration policy, but it does take note of any comments made by colleagues. 

Statement of consideration of shareholder views 

The Chairman of the Committee consults with major shareholders from time to time or where 
any significant remuneration changes are proposed, in order to understand their expectations 
with  regard  to  Executive  Directors  remuneration  and  reports  back  to  the  Committee.    The 
most recent time the Committee consulted with certain major shareholders was in relation to 
the amendments to the LTIP performance criteria approved at the 2019 AGM. The Committee 
also  takes  into  account  emerging  best  practice  and  guidance  from  major  institutional 
shareholders and advisors.   

Approach to recruitment remuneration 

The  Committee’s  approach  to  recruitment  remuneration  is  to  offer  a  market  competitive 
remuneration package sufficient to attract high calibre candidates who are appropriate to the 
role but without paying any more than is necessary. 

Any  new  Executive  Director’s  regular  remuneration  package  would  include  the  same 
elements  and  be  in  line  with  the  policy  table  set  out  earlier  in  this  Directors’  remuneration 
policy  (subject  to  the  statement  regarding  pension  contributions  and  any  specific  personal 
targets or development), including the same limits on performance related remuneration. 

Where an internal candidate is promoted to the Board the original grant terms and conditions 
of  any  bonus  or  share  award  made  before  that  promotion  will  continue  to  apply,  as  will 
membership of any of the Group’s pension arrangements. 

Reasonable relocation and other similar expenses may be paid if appropriate. 

Directors’ Service Contracts, Notice Periods and Termination Payments 

Provision 

Policy 

Notice periods in 
Executive 
Directors’ service 
contracts 
Compensation for 
loss of office 
Treatment of 
annual bonus on 
termination 

12 months by Company or Executive Director 

No  more  than  12  months’  basic  salary  and  benefits  (including 
company pension contributions). 
Bonuses which have already been declared are payable in full.  In 
the  event  of  termination  by  the  Company  (except  for  cause)  pro-
rated  bonus  to  the  end  of  the  notice  period  is  payable  at  the 
discretion of the Remuneration Committee. 

Details 

Executive  Directors  may  be 
required 
the 
notice period. 

to  work  during 

Vertu Motors plc 

63 

 
 
Remuneration Committee Report (continued) 

Remuneration Policy (continued) 

Directors’ Service Contracts, Notice Periods and Termination Payments (continued) 

Provision 

Policy 

Details 

Treatment of LTIP 
awards 

Unvested awards will normally lapse on cessation of employment.  
However,  for  Good 
leavers  the  Committee  shall  determine 
whether  the  award  is  released  on  the  normal  release  date  or  on 
some other date. 

The  extent  of vesting will be  determined  by the Committee taking 
into  account  the  extent  to  which  the  performance  condition  is 
satisfied  and,  unless  the  Committee  determines  otherwise,  the 
period  of  time  elapsed  from  the  date  of  grant  to  the  date  of 
cessation relative to the performance period.   

Following release, good leavers may exercise their options within 
12 months (or such a period as the Committee determines).  

Good  leaver awards that have vested but not been released (i.e. 
during  the  holding  period)  will  ordinarily  continue  to  the  normal 
release date when they will be released to the extent vested.  The 
Committee retains the discretion to release awards earlier. 

LTIP awards of other leavers will cease to be exercisable following 
notice  of  cessation  of  employment,  unless 
the  Committee 
determines otherwise in exceptional circumstances.   

Exercise of 
discretion  

Intended only to be relied upon to provide flexibility in exceptional 
or inequitable circumstances. 

Outside 
appointments 
Non-Executive 
Directors 

Subject to approval 

Re-election 

leaver 

circumstances 
Good 
comprise  death,  illness,  injury, 
disability,  retirement,  transfer  of 
employing 
outside 
Group 
exceptional 
circumstances  at  the  discretion 
of the Committee.  

business 
or 

take 

into  account 

The  Committee’s  determination 
the 
will 
particular  circumstances  of  the 
Executive  Director’s  departure 
and  the  recent  performance  of 
the  Company  and  will  be 
detailed  in  the  next  published 
Remuneration 
Committee 
Report. 
Board approval must be sought.  

All  Non-Executives  are  subject 
to  re-election  every  three  years.  
No  compensation  payable 
if 
required to stand down. 

In  the  event  of  the  negotiation  of  a  settlement  agreement  between  the  Company  and  a 
departing Director, the Committee may make payments it considers reasonable in settlement 
of  potential  legal  claims.    Such  payments  may  also  include  reasonable  reimbursement  of 
professional fees in connection with such agreements. 

The Committee may also include the reimbursement of fees for professional or outplacement 
advice in the termination package, if it considers it reasonable to do so.  It may also allow the 
continuation of benefits for a limited period. 

Non-Executive Directors’ Fee Policy 

The  policy  for  the  remuneration  of  the  Non-Executive  Directors  is  as  set  out  below.    Non-
Executive  Directors  are  not  entitled  to  a  bonus,  they  cannot  participate  in  the  Company’s 
share option scheme and they are not eligible for pension arrangements. 

Performance 
metrics 

None 

Purpose and link to strategy  Operation 

Maximum potential value 

NON-EXECUTIVE DIRECTOR (‘NED’) FEES  
To  attract  NEDs  who  have  a 
broad  range  of  experience 
the 
and  skills 
implementation of our strategy 

to  oversee 

NED  fees  are  determined  by  the 
Board within the limits set out in the 
Articles of Association  and  are  paid 
in  12  equal  monthly  instalments 
during the year. 

Non-Executive  Directors  may  be 
eligible for benefits such as the  use 
of  secretarial  support  or  other 
benefits that may be appropriate. 

Vertu Motors plc 

64 

Annual  rate  set  out  in  the  annual 
report  on  remuneration  for  the 
following 
current  year  and 
year.  No  prescribed  maximum 
annual increase. 

the 

The  cost  of  providing  benefits  is 
borne by the Company and varies 
from time to time. 

 
 
Directors’ Remuneration Report 
Remuneration Policy (continued)  

Total 2020/21 Remuneration Opportunity  

The  chart  below  illustrates  the  remuneration  that  would  be  paid  to  each  of  the  Executive 
Directors in 2020/21 financial year under three different performance scenarios: (i) Minimum; 
(ii) On-target; and (iii) Maximum.   

The  elements  of  remuneration  have  been  categorised  into  three  components:  (i)  Fixed;  (ii) 
Annual variable (annual bonus awards); and (iii) Multiple year (LTIP awards) which are set out 
in the future policy table above.  The element included for multiple year (LTIP Awards) relates 
to options which are capable of vesting in the financial year to 28 February 2021. Subsequent 
to 29 February 2020, the June 2017 LTIP awards lapsed in full as a result of not satisfying the 
relevant  performance  conditions.    The  waiver  of  bonus  and  LTIP  mean  that  the  figures 
payable under each scenario are the same for the 2020/21 financial year. 

Vertu Motors plc 

65 

 
 
 
 
Directors’ Remuneration Report (continued) 
Remuneration Policy (continued)  
Total 2020/21 Remuneration Opportunity (continued) 

Each element of remuneration is defined in the table below: 

Element 
Fixed 
Annual Bonus 

Multiple Year (LTIP 
Awards) 

Description 
Base salary for the 2020/21 financial year plus pension and benefits.  
Annual bonus awards based on adjusted profit before tax, customer 
outcome measures and colleague retention targets. 
Value of LTIP awards which are capable of vesting in the year ending 28 
February 2021. 

The  on-target  scenario  assumes  that  for  the  annual  bonus,  adjusted  profit  is  in  line  with 
financial targets. 

Annual report on remuneration  

The annual salaries and fees to be paid to Directors in the year ending 28 February 2021 are 
set out in the table below, together with any increase expressed as a percentage. 

R T Forrester 
K Anderson2  
D P Crane  
K Lever 
P Best 
A P Goss3 

Annual Salary/fees 

28 February 
2021 
£’000 1 
355 
250 
250 
55 
40 
100 

29 February  
2020 
£’000 
315 
170 
250 
55 
40 
75 

Increase 
% 
12.7% 
47.1% 
- 
- 
- 
33% 

1 The Executive  Directors  have  waived  30%  of  their  basic  salary for the  months  of  April  and 
May, and the Non-Executive Directors have waived 30% of their fees for the months of April 
and May.  The figures in the table above do not include this reduction. 

2  The  salary  for  K  Anderson  was  increased  as  a  result  of  a  stepped-increase  linked  to 
individual goals as part of development into the CFO role, as well as the wider market review. 

3  A  P  Goss  was  appointed  Non-Executive  Chairman  of  the  Group  on  24  July  2019.  Prior  to 
this,  he  served  as  a  Non-Executive  Director  and  therefore  the  annual  salary  for  the  year 
ended 29 February 2020 reflects the full year equivalent of the amount received while serving 
as Non-Executive Chairman.  

Vertu Motors plc 

66 

 
 
 
 
 
 
 
 
 
 
Directors’ Remuneration Report (continued) 
Information subject to audit 

Single Total Figure of Remuneration 

The  remuneration  of  the  Directors  who  served  during  the  period  from  1  March  2019  to  29 
February 2020 is as follows: 

Salary or fees 
£’000 

Taxable 
Benefits6 
£’000 

Pension 
£’000 

Bonus 
£000 

Long Term 
Incentive Plan7 
£’000 

Single total 
figure 
£’000 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

2020 

2019 

Executive Directors 
R T Forrester 
K Anderson1 
M Sherwin1 
D P Crane2 
Non-Executive Directors 
P Jones3 
K Lever 
N Stead4 
P Best 
A P Goss5 

315 
170 
- 
250 

28 
55 
- 
40 
76 

315 
- 
210 
117 

70 
55 
33 
40 
20 

3 
3 
- 
3 

1 
- 
- 
1 
1 

3 
- 
3 
2 

1 
- 
1 
1 
1 

52 
28 
- 
41 

- 
- 
- 
- 
- 

52 
- 
35 
19 

- 
- 
- 
- 
- 

283 
106 
- 
106 

- 
- 
- 
- 
- 

246 
- 
166 
51 

- 
- 
- 
- 
- 

37 
14 
- 
14 

- 
- 
- 
- 
- 

- 
- 
- 
- 

- 
- 
- 
- 
- 

690 
321 
- 
414 

29 
55 
- 
41 
77 

616 
- 
414 
189 

71 
55 
34 
41 
21 

1.  M Sherwin resigned on 1 March 2019 and therefore there is no data for the year ended 29 February 2020. On the same date K Anderson was appointed and therefore there is no comparative 

2. 
3. 
4. 
5. 

6. 
7. 

data for the financial year ended 28 February 2019. 
D P Crane was appointed on 26 July 2018, his remuneration for the year to 28 February 2019 is calculated from the date of appointment to 28 February 2019. 
P Jones resigned on 24 July 2019, his fee for the year to 29 February 2020 represents payments made from 1 March 2019 until the date of resignation. 
N Stead resigned on 31 December 2018, his fee for the year to 28 February 2019 represents payments made from 1 March 2018 until the date of resignation. 
A P Goss was appointed on 3 September 2018, his fee for the year to 28 February 2019 is calculated from the date of appointment to 28 February 2019. On 25 July 2019, A P Goss was 
appointed Non-Executive Chairman. 
Taxable benefits include vehicle insurance, together with medical and life assurance premiums 
The LTIP awards eligible for vesting during the year ended 28 February 2019 lapsed in full. The LTIP awards eligible for vesting during the year ended 29 February 2020 vested at a rate of 37%. 
The remaining 62% lapsed as a result of not satisfying the relevant performance criteria. 

Annual Bonuses  

The  annual  bonus  for  each  of  the  Executive  Directors  is  comprised  of  three  different 
performance  measures.  The  actual,  on  target  and  maximum  earnings  against  each  of these 
measures for the year ended 29 February 2020 are set out below, as well as further detail of 
the performance criteria. 

R T Forrester 

  Actual  On Target  Maximum  Actual 
£’000 

£’000 

£’000 

£’000 

K Anderson 
On Target  Maximum  Actual 
£’000 

£’000 

£’000 

D P Crane 
On Target  Maximum 
£’000 

£’000 

Group Performance 
Related Bonus 
Customer Outcome Bonus 
Colleague Stability Bonus 
Total 

219 
56 
8 
283 

225 
56 
15 
296 

450 
56 
15 
521 

80 
18 
8 
106 

82 
18 
15 
115 

164 
18 
15 
197 

80 
18 
8 
106 

82 
18 
15 
115 

164 
18 
15 
197 

Group Performance Related Bonus 

Bonuses are earned by reference to the financial year and paid following the end of the financial 
year.  The  target  adjusted  profit  before  tax  was  £24m.  The  profit  bonuses  accruing  to  the 
Executive Directors in respect of the year ended 29 February 2020 are shown below:  

Performance measure 
Actual Performance 
Threshold performance 
Maximum 

Adjusted PBT 
£’000 
23,501 
24,000 
31,330 

R T Forrester 
% Basic salary 
 payable 
69.9% 
71.4% 
142.9% 

K Anderson 
% Basic salary 
payable 
47.2% 
48.2% 
96.5% 

D P Crane  
% Basic salary 
payable 
32.1% 
32.8% 
65.6% 

Customer Outcome Bonus 

A customer outcome bonus is also available if the Group achieves stretching targets in respect of 
customer satisfaction including manufacturer new car and service CSI as well as used car Judge 
Service  scores.  To  earn  on  target  earnings  in  this  area,  65%  of  Group  sales  departments  and 
60%  of  Group  service  departments  had  to  achieve  their  respective  manufacturer’s  national 
average  target  at  each  quarter  end,  and  the  Group  had  to  achieve  an  overall  “Would 
Recommend” score of 95%, as measured by Judge Service, at the end of each quarter.   

Colleague Stability Bonus 

In  addition  to  the  Group  performance  related  bonus  and  the  customer  outcome  bonus,  a 
colleague stability bonus is available based on the percentage of colleagues with greater than 12 
months  service  on  29  February  2020,  excluding  incremental  headcount  and  acquisitions.  The 
bonus  available  was  £7,500  where  the  Group  achieved  a  stability  level  of  77.5%  and  a  further 
£7,500 where the Group achieved a stability measure of 80%.  

Vertu Motors plc 

67 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Directors’ Remuneration Report (continued) 
Pensions 

The Group operates a group personal pension plan for eligible colleagues.  R T Forrester and D 
P  Crane  elected  to  cease  active  membership  of  the  plan  and  receive  a  payment  of  16.5%  of 
current  basic  salary  rather  than  Company  pension  contributions  during  the  year  ended  29 
February 2020. 

Directors' Share Options 

The movement in share options held by the Directors during the year ended 29 February 2020 is 
as follows: 

Exercised in 
Year 
(107,565) 
(40,337) 
(80,674) 
(40,337) 

Number at 1 March 
2019 
855,092 
1,152,331 
641,320 
1,235,914 

Lapsed in Year 
(182,289) 
(68,358) 
(136,717) 
(68,358) 

Granted in Year 
466,665 
350,876 
- 
350,876 

R T Forrester 
K Anderson 
M Sherwin 1 
D P Crane 
1  As  M  Sherwin  resigned  on  1  March  2019,  it  was  agreed  by  the  Remuneration  Committee  that  the  proportion  of  shares  that  vest 
should be  measured by using the  existing  performance criteria at the end  of the existing  performance period  in  line  with the existing 
scheme rules and that any such proportion of shares that may be deemed to have vested under this arrangement may be exercised in 
accordance with the Scheme rules during the period of twelve months immediately following the date of vesting. 
2  The  June  2017  LTIP  issue  lapsed  in  full  subsequent  to  29  February  2020  as  a  result  of  not  satisfying  the  relevant  performance 
criteria. This  included options held by R T Forrester, K Anderson and D  P Crane of  303,030, 113,636 and 113,636 respectively and 
227,273 held by M Sherwin. 
3 Subsequent to 29 February 2020 the Executive Directors waived their entitlement to the options granted in the year and these have 
now been cancelled. Following cancellation of the 2019 LTIP options and lapse of the 2017 LTIP options, the remaining share options 
held by R T Forrester, K Anderson, and D P Crane are 262,208, 930,000 and 1,013,583 respectively and 196,656 held by M Sherwin.  

Number at 29 
February 20202 3 
1,031,903 
1,394,512 
423,929 
1,478,095 

Options issued prior to February 2019: 

Vesting  of  one  half  of  the  LTIP  options  is  dependent  on  absolute  growth  in  the  Company's 
TSR.    TSR  calculations  will  be  based  on  the  average  of  opening  and  closing  share  prices 
over  a  10  Business  Day  period  prior  to  the  commencement  and  end  of  the  performance 
period.  Vesting of the remaining half of the LTIP options is dependent on the Group’s return 
on shareholders’ equity (‘ROE’). 

The TSR performance condition, applying to half of the LTIP options granted is: 

Growth in Company TSR 

Less than 26% absolute growth 
More than 26% but less than 42% absolute growth 
42% or more than 42% absolute growth 

Proportion of awards subject to TSR condition 
vesting 
0% 
Straight line vesting 0 – 100% 
100% 

The ROE performance condition, applying to the remaining half of the LTIP options is: 

Group ROE1 

Less than 8%  
More than 8% but less than 10%  
10% or more than 10%  

Proportion of awards subject to ROE condition 
vesting 
0% 
Straight line vesting 0 – 100% 
100% 

1 

ROE is measured as average annual adjusted profit after tax as stated in the financial statements for the performance 
period, divided by average Group Net Assets. 

CSOP Options vesting criteria 

Options  issued  on  2  July  2018  may  only  be  exercised  if  the  average  share  price  of  the 
Company over at least one continuous period of 30 days between 1 August 2021 and 31 July 
2022 is above 62.5p and then 100% of the options vest. At an average share price of 57.5p 
50% of the options are exercisable. At prices between 57.5p and 62.5p, options will vest on a 
straight-line basis between 50% and 100%. At a share price below 57.5% none of the options 
are exercisable.  

Options issued on 8 November 2018 may only be exercised if the average share price of the 
Company over at least one continuous period of 30 days between 1 August 2021 and 31 July 
2022 is above 50.9p and then 100% of the options vest. At an average share price of 44.6p 
50% of the options are exercisable. At prices between 44.6p and 50.9p, options will vest on a 
straight-line basis between 50% and 100%.  At a share price below 44.6p none of the options 
are exercisable.  

Vertu Motors plc 

68 

 
 
 
 
 
Directors’ Remuneration Report (continued) 
Information not subject to audit 

Statement of Directors’ Shareholding 

The Directors who held office at 29 February 2020 and their connected persons had interests 
in the issued share capital of the Company as at 29 February 2020 as follows: 

Number of shares held (including 
by connected persons) 
29 February 
2020 
7,071,465 
893,039 
N/A 
187,670 
N/A 
100,800 
- 
62,083 

28 February  
2019 
6,959,510 
N/A 
492,796 
161,940 
1,750,000 
100,800 
- 
- 

Vested unexercised share 
options 

Unvested share options subject 
to performance conditions3 

29 February 
2020 
- 
430,000 
N/A 
513,583 
N/A 
- 
- 
- 

28 February   29 February 
20201 
1,031,903 
964,5122 
N/A 
964,5122 
N/A 
- 
- 
- 

2019 
- 
N/A 
- 
513,583 
- 
- 
- 
- 

28 February  
2019 
855,092 
N/A 
641,320 
722,3312 
- 
- 
- 
- 

R T Forrester 
K Anderson 
M Sherwin 
D P Crane 
P Jones 
K Lever 
P Best 
A P Goss 

1  The  June  2017  LTIP  issue  lapsed  in  full  subsequent  to  29  February  2020  as  a  result  of  not  satisfying  the  relevant  performance 
criteria. This included options held by R T Forrester, K Anderson and D P Crane of 303,030, 113,636 and 113,636 respectively. 
2 500,000 of the unvested share options are CSOP options subject to vesting criteria relating to share price performance. 
3 Subsequent to 29 February 2020 the Executive Directors waived their entitlement to the LTIP options granted in the year and these 
have now been cancelled. Following cancellation of  the 2019 LTIP options and lapse of the  2017  LTIP options, the remaining share 
options held by R T Forrester, K Anderson, and D P Crane are 262,208, 930,000 and 1,013,583 respectively and 196,656 held by M 
Sherwin.  

Performance Graph 

The  chart  below  shows  the  Company’s  eight-year  annual  Total  Shareholder  Return  (“TSR”) 
performance  against  the  FTSE  small  cap  index  (excluding  investment  trusts),  which  is 
considered to be an appropriate comparison to other public companies of a similar size.  

The middle market price of the shares as at 29 February 2020 was 31.7p (28 February 2019: 
38.6p) and the range during the financial year was 31.1p to 42.0p (2019: 33.6p to 50.6p). 

Vertu Motors plc 

69 

 
 
 
 
 
Directors’ Remuneration Report (continued) 
Change in Remuneration of Chief Executive 

The  following  table  sets  out  the  change  in  the  Chief  Executive’s  salary,  benefits  and  bonus 
between  the  years  ended  28  February  2019  and  29  February  2020  compared  with  the 
average percentage change in each of those components for the employees of the Group. 

CEO 
Employees 

Increase in base 
salary 
- 
2.0% 

Change in 
benefits 
- 
- 

Change in  
bonus 
15.3% 
13.3% 

Date of Service Contracts/Letters of Appointment 

DIRECTOR 

P Jones (resigned 24 July 2019) 
R T Forrester 
M Sherwin (resigned 1 March 2019) 
K Anderson  
D P Crane  
A P Goss  
K Lever  
P Best 

Date of service contract/ 
letter of appointment 

1 January 2015 
20 December 2006 
4 January 2010 
1 March 2019 
25 July 2018 
19 July 2019 
1 June 2015 
1 June 2016 

Copies of Directors’ service contracts and letters of appointment are available for inspection 
at the Company’s registered office. 

Relative Importance of Spend on Pay 

The table below sets out the total spend on remuneration in the Group in the years ended 28 
February 2019 and 29 February 2020 compared with other disbursements from profit (i.e. the 
distributions to shareholders). 

Spend on remuneration (including Directors) 
Profit distributed by way of dividend 

Spend in the 
year ended 29   
 February 2020 
£’000 
200,167 

6,122    

Spend in the 
year ended 28 
February 2019 
£’000 
192,024 
5,657 

% 
change 
4.2% 
8.2% 

Shareholders’ Vote on Remuneration at the 2019 AGM 

2019 Directors’ Remuneration Report  

Votes cast in favour 
Votes cast against 
Total votes cast in favour or against 
Votes withheld 

The Committee 

Number 

153,568,637 
39,980,620 
193,549,257 
1,000 

Proportion of  
votes cast (%) 
79.34 
20.66 
100 

The Committee is responsible for reviewing and recommending the framework and policy for 
remuneration  of  the  Executive  Directors.   The  Committee’s  terms  of  reference  are  available 
on the Company’s website.  The members of the Committee during the financial year were P 
Best (Chairman), P Jones (until 24 July 2019), K Lever and A P Goss. 

Vertu Motors plc 

70 

 
 
 
 
 
 
Independent Auditors’ Report to the members of Vertu 
Motors plc  
Report on the audit of the financial statements  

In our opinion: 

●  Vertu  Motors  plc’s  group  financial  statements  and  company  financial  statements 
(the  “financial  statements”)  give  a  true  and  fair  view  of  the  state  of  the  group’s 
and of the company’s affairs as at 29 February 2020 and of the group’s profit and 
cash flows for the year then ended; 

● 

● 

the  group  financial  statements  have  been  properly  prepared  in  accordance  with 
International Financial Reporting Standards (IFRSs) as adopted by the European 
Union; 

the  company  financial  statements  have  been  properly  prepared  in  accordance 
with  United  Kingdom  Generally  Accepted  Accounting  Practice  (United  Kingdom 
Accounting  Standards,  comprising  FRS  102  “The  Financial  Reporting  Standard 
applicable in the UK and Republic of Ireland”, and applicable law); and 

● 

the financial statements have been prepared in accordance with the requirements 
of the Companies Act 2006. 

We  have  audited  the  financial  statements,  included  within  the  Annual  Report  and  Financial 
Statements  (the  “Annual  Report”),  which  comprise:  the  consolidated  and  company  balance 
sheets  as  at  29  February  2020;  the  consolidated  income  statement  and  consolidated 
statement  of  comprehensive  income,  the  consolidated  cash  flow  statement,  and  the 
consolidated and company statements of changes in equity for the year then ended; and the 
notes  to  the  financial  statements,  which  include  a  description  of  the  significant  accounting 
policies. 

Basis for opinion 

We  conducted  our  audit  in  accordance  with  International  Standards  on  Auditing  (UK)  (“ISAs 
(UK)”)  and  applicable  law.  Our  responsibilities  under  ISAs  (UK)  are  further  described  in  the 
Auditors’  responsibilities  for  the  audit  of  the  financial  statements  section  of  our  report.  We 
believe  that  the  audit  evidence  we  have  obtained  is  sufficient  and  appropriate  to  provide  a 
basis for our opinion. 

Independence 

We remained independent of the group in accordance with the ethical requirements that are 
relevant  to  our  audit  of  the financial  statements  in the  UK,  which  includes  the FRC’s  Ethical 
Standard, as applicable to listed entities, and we have fulfilled our other ethical responsibilities 
in accordance with these requirements. 

Material  uncertainty  related  to  going  concern  arising  from  COVID-19  -  Group  and 
Company 

In forming our opinion on the financial statements, which is not modified, we have considered 
the  adequacy  of  the  disclosure  made  in  note  1  to  the  financial  statements  concerning  the 
group’s and company’s ability to continue as a going concern. 

Note 1 to the financial statements indicates the challenges posed by the COVID-19 pandemic 
and  the  impact  this  has  on  the  group’s  and  the  company’s  ability  to  continue  as  a  going 
concern in a severe but plausible downside scenario. Management have obtained additional 
funding post year end and have agreed covenants waivers for the period to August 2020. The 
forecasts  prepared  by  management  indicate  that  covenants  will  continue  to  be  breached 
throughout the going concern period and waivers are not in place for the full period at the date 
of the financial statements. Certain banking facilities which are forecast to be utilised over the 
going  concern  period  are  agreed  annually  and  as  such,  these  facilities  are  in  place  until  30 
April  2021.    In  addition,  the  forecasts  prepared  by  management  are  dependent  on  key 
assumptions  on  revenue  and  continuity  of  current  new  vehicle  funding,  which  are  uncertain. 
Downside sensitivities on these assumptions indicate that without further mitigating action that 
Group may need additional banking facilities. These conditions, along with the other matters 
explained in note 1 to the financial statements, indicate the existence of a material uncertainty 
which  may  cast  significant  doubt  about  the  group’s  and  company’s  ability  to  continue  as  a 
going concern. The financial statements do not include the adjustments that would result if the 
group and company were unable to continue as a going concern. 

Vertu Motors plc 

71 

Independent Auditors’ Report to the members of Vertu 
Motors plc (continued) 
What audit procedures we performed  

In concluding there is a material uncertainty, our audit procedures included: 

●  We  assessed  management’s  forecasts  and  stress  test  scenarios  including  levers 
available to management to mitigate the impacts. Based on the information available 
at  the  time  the  Directors’  approval  of  these  financial  statements,  we  consider  the 
scenarios to be reasonable whilst noting the impact of COVID-19 on future sales and 
other inputs is currently difficult to quantify; 

●  We  challenged  management  on  the  key  assumptions  included  in  the  scenarios  and 

confirmed management’s mitigating actions are within their control; 

●  We  read  the  agreements  from  the  bank  confirming  the  extension  of  the  facilities 
available and the waiver of the covenants for the period of 1 March 2020 to 31 August 
2020; and 

●  We  evaluated  management’s  disclosures  in  relation  to  the  COVID-19  impact  and 
found  them  to  be  consistent  with  the  stress  test  scenarios  performed  and  the 
accounting framework. 

Our audit approach 

Overview 

●  Overall  group  materiality:  £2,400,000  (2019:  £2,400,000), 

based on 0.08% of revenue. 

●  Overall 

company  materiality: 

(2019: 
£2,280,000),  based  on  1%  of  total  assets,  capped  at 95% 
of overall group materiality. 

£2,280,000 

●  Three  full  scope  audit  components  have  been  identified, 

alongside the company. 

●  This  approach  provides  coverage  of  72%  of  the  group's 

revenue. 

●  Carrying  value  of  intangible  assets  including  goodwill 

(Group). 

●  Valuation of used inventory (Group). 
●  Accounting for manufacturer bonuses (Group). 
●  Valuation of pension scheme liabilities (Group). 
●  Carrying value of investments in subsidiaries (Parent). 

The scope of our audit 

As  part  of  designing  our  audit,  we  determined materiality  and  assessed  the  risks  of material 
misstatement in the financial statements. In particular, we looked at where the directors made 
subjective  judgements,  for  example  in  respect  of  significant  accounting  estimates  that 
involved making assumptions and considering future events that are inherently uncertain. As 
in  all  of  our  audits  we  also  addressed  the  risk  of  management  override  of  internal  controls, 
including  evaluating  whether  there  was  evidence  of  bias  by  the  directors that  represented  a 
risk of material misstatement due to fraud. 

Key audit matters 

Key  audit  matters  are  those  matters  that,  in  the  auditors’  professional  judgement,  were  of 
most significance in the audit of the financial statements of the current period and include the 
most  significant  assessed  risks  of  material  misstatement  (whether  or  not  due  to  fraud) 
identified  by  the  auditors,  including  those  which  had  the  greatest  effect  on:  the  overall  audit 
strategy; the allocation of resources in the audit; and directing the efforts of the engagement 
team. These matters, and any comments we make on the results of our procedures thereon, 
were  addressed  in  the  context  of  our  audit  of  the  financial  statements  as  a  whole,  and  in 
forming  our  opinion  thereon,  and  we  do  not  provide  a  separate  opinion  on these  matters. In 
addition  to  going  concern,  described  in  the  Material  uncertainty  related  to  going  concern 
section above, we determined the matters described below to be the key audit matters to be 
communicated in our report. This is not a complete list of all risks identified by our audit.  

Vertu Motors plc 

72 

 
Independent Auditors’ Report to the members of Vertu 
Motors plc (continued) 

Key audit matter 

Group 

Carrying  value  of  intangible  assets  including 
goodwill 

across 

various  CGUs. 

The Group has significant goodwill and other 
intangible balances in respect of acquisitions 
made 
The 
recoverable  amount  of  the  CGU  is  impacted 
by  various  factors,  a  number  of  which  are 
outside  of  Vertu's  control,  which could  affect 
whether results are in line with expectations. 
COVID-19  has 
risk  of 
impairment  given  the  post  year  end  impact 
on trading. 
Where this is the case and a CGU has been 
subject  to  poor  historical  performance,  there 
is a risk around the recoverability of goodwill 
is 
and  other 
inherent  uncertainty  and 
in 
forecasting  future  cash  flows  and  therefore 
this is a judgemental area of the audit. 

intangible  assets.  There 
judgement 

increased 

the 

Group 

Valuation of used inventory (including demos) 

The Group holds significant levels of vehicle 
inventory.  Used  vehicle  selling  prices  can 
vary  depending  upon  a  number  of  factors, 
and  as  a  result  large  price  fluctuations  can 
be  experienced  in  short  periods.  COVID-19 
has  significantly  reduced  the  level  of  sales 
post year end, impacting the level of data on 
which to assess the valuation of used stock. 
Therefore,  valuation  and  provisions 
in 
relation to used stock is an area of particular 
judgement. 

Group 

Accounting for manufacturer bonuses  

The  level  of  manufacturer  bonus  the  group 
receives has a significant impact on financial 
performance  .  Due  to the  complex  nature  of 
some  of  these  arrangements,  there  is  often 
judgement  required  in  relation  to  whether 
targets have been met at a point in time. As 
a  result,  the  related  income  recognised  is  a 
judgemental part of the audit. 

How  our  audit  addressed  the  key  audit 
matter 

for  Goodwill  and  other 

the  appropriateness  of  CGUs 
intangible 

To address this risk, we have performed the 
following: 
Assessed the Group’s budgeting procedures 
as a basis for value in use calculations; 
Compared 
to 
performance 
historical 
historical forecasts to assess accuracy in the 
budget process; 
Assessed 
used 
assets; 
Key 
discount 
revenues and costs; 
We  performed  sensitivity  analysis  on  the 
forecasts,  including  downside  scenarios  to 
assess headroom. 
Key observations 
We  are  satisfied  with  management’s 
conclusion  on  the  carrying  value  of  goodwill 
and  other  intangibles  based  on  the  audit 
evidence obtained. 

for  example 
forecast 

inputs  are  assessed, 

inflation  and 

rates, 

testing  over 

the  adequacy  of 

To  address  the  risk  of  valuation  on  used 
vehicle inventory we have: 
Performed  detail 
the  used 
vehicle stock held at year end, relying on the 
reduced  levels  of  sales  post  year  end  and 
market data on car valuations.  
Performed  analysis  on  the  used  vehicle 
stock  to  understand  history  of  profits  and 
losses  on  used  car  stock,  and  use  this  to 
assess 
the  year  end 
provision;  
Considered  the  adequacy  of  the  Group’s 
disclosures  about  the  degree  of  estimation 
involved  in  arriving  at  the  vehicle  inventory 
provision. 
Key observations 
We  are  satisfied  based  on  the  procedures 
performed  that the  valuation  of  used  vehicle 
stock  was  reasonable  based  on  the  audit 
evidence received. 

in 

risk 

this 

respect  of 

the  manufacturer  bonus 

To  address 
manufacturer bonus income, we have: 
Agreed 
through to supporting documentation; 
Tested  the  key  controls  in  place  around 
commercial income recognition; 
Compared prior year judgements to the final 
commercial income received. 
Key observations 

income 

Vertu Motors plc 

73 

 
 
 
Independent Auditors’ Report to the members of Vertu 
Motors plc (continued) 

Key audit matter 

Group 

Valuation of pension scheme liabilities 

There  is  inherent  judgement  in  valuing  the 
Group’s  post-retirement  benefit 
liabilities 
within the pension scheme. The nature of the 
calculation  means  that  small  movements  in 
key  assumptions  could  have  a  significant 
effect  on  the  pension  deficit.  In  addition, 
factors impacting the pension liability can be 
outside of management’s control. 

Group  

How  our  audit  addressed  the  key  audit 
matter 

We  are  satisfied  with  the  recognition  of 
commercial income in the year based on the 
audit evidence received. 

To address this risk in respect of valuation of 
pension scheme liabilities, we have: 
Used  our  actuarial  specialists  to  review  the 
appropriateness of the assumptions used; 
Compared  key  inputs,  such  as  mortality/life 
expectancy,  discount  rate  and  inflation  rate 
to market data; 
Considered  the  adequacy  of  the  group’s 
disclosure  in  respect  of  the  sensitivity  of  the 
scheme liabilities to changes in key inputs. 
Key observations 
We  concluded  that  the  key  inputs  used  in 
calculating  the  pension  liability  were  within 
an  acceptable  range  when  compared  with 
market data. 

Company 

Carrying value of investments in subsidiaries  
The  Group  has  significant  investments  in 
respect  of  acquisitions  made  across  various 
subsidiaries.  The  recoverable  amount  of  the 
subsidiary  is  impacted  by  various  factors,  a 
number  of  which  are  outside  of  Vertu's 
control,  which  could  affect  whether  results 
are  in  line  with  expectations.  COVID-19  has 
increased  the  risk  of  impairment  given  the 
post year end impact on trading. 
Where  this  is  the case  and  a  subsidiary  has 
been  subject  to  poor  historical  performance, 
there  is  a  risk  around  the  recoverability  of 
this investment. There is inherent uncertainty 
and  judgement  in  forecasting  future  cash 
flows  which  are  above  more  recent  results, 
and therefore this is a particularly judgmental 
area of the audit. 

Parent 

inputs  are  assessed, 

To  address  this  risk,  we  have  done  the 
following: 
Assessed the Group’s budgeting procedures 
as a basis for value in use calculations; 
to 
performance 
historical 
Compared 
historical forecasts to assess accuracy in the 
budget process; 
Key 
discount 
revenues and costs; 
We  performed  sensitivity  analysis  on  the 
forecasts,  including  downside  scenarios  to 
assess headroom. 
Key observations 
We  are  satisfied  with  management’s 
conclusion  on 
the  carrying  value  of 
investments on the audit evidence obtained. 

for  example 
forecast 

inflation  and 

rates, 

How we tailored the audit scope 
We  tailored  the  scope  of  our  audit  to  ensure  that  we  performed  enough  work  to  be  able  to 
give an opinion on the financial statements as a whole, taking into account the structure of the 
group  and  the  company,  the  accounting  processes  and  controls,  and  the  industry  in  which 
they operate. 

The Vertu Motors group has grown organically and through acquisition, and as a result has a 
number of subsidiary entities which contain legacy acquired dealerships. Much of the day to 
day accounting function is performed at these individual dealership levels, with the support of 
a central group accounting function. 

Vertu Motors plc 

74 

 
 
 
 
 
 
 
 
  
Independent Auditors’ Report to the members of Vertu 
Motors plc (continued) 
As  a  result  of  this  structure  there  are  three  components  which  required  a full  scope  audit  of 
their  financial  information,  due  to  their  size  and  contribution  to  the  financial  results  of  the 
group.  These  are  Bristol  Street  First  Investments  Limited,  Bristol  Street  Fourth  Investments 
Limited  and  Albert  Farnell  Limited.  Vertu  Motors  Plc is  also  subject  to  full  scope  audit  of  its 
financial information, due to the separate presentation of these financial statements within this 
report. 

The  audit  work  over  these  components  is  performed  principally  from  the  central  group 
accounting function, however site visits to all in scope components are carried out as part of 
our  audit  procedures,  in  order  to  verify  the  existence  of  stock,  and  to  carry  out  testing  over 
sales records. 

Materiality 

The  scope  of  our  audit  was  influenced  by  our  application  of  materiality.  We  set  certain 
quantitative thresholds for materiality. These, together with qualitative considerations, helped 
us  to  determine  the  scope  of  our  audit  and  the  nature,  timing  and  extent  of  our  audit 
procedures on the individual financial statement line items and disclosures and in evaluating 
the effect of misstatements, both individually and in aggregate on the financial statements as 
a whole.  

Based on our professional judgement, we determined materiality for the financial statements 
as a whole as follows: 

Group financial statements 

Company financial statements 

Overall materiality 

£2,400,000 (2019: £2,400,000). 

£2,280,000 (2019: £2,280,000). 

How 
determined it 

Rationale 
benchmark 
applied 

we 

0.08% of revenue. 

for 

We  applied  our  professional 
judgement 
to  determine  an 
amount  that  was relevant  to  both 
revenue  and  profit  before  tax, 
which  are  measures  used 
to 
assess 
the  performance  and 
growth objectives of the group, as 
well  as  the  scale  of  the  group’s 
operations. 

1%  of  total  assets,  capped  at 
95% of overall group materiality. 

We believe that total assets is the 
primary  measure  used  by  the 
the 
shareholders 
performance  of  the  entity,  and  is 
a  generally  accepted  auditing 
benchmark. 

in  assessing 

For  each  component  in  the  scope  of  our  group  audit,  we  allocated  a  materiality  that  is  less 
than our overall group materiality. The range of materiality allocated across components was 
between £1,500,000 and £2,280,000. 

We  agreed  with  the  Audit  Committee  that  we  would  report  to  them  misstatements  identified 
during  our  audit  above  £120,000  (Group  audit)  (2019:  £120,000)  and  £114,000  (Company 
audit)  (2019:  £114,000)  as  well  as  misstatements  below  those  amounts  that,  in  our  view, 
warranted reporting for qualitative reasons. 

Reporting on other information  

The  other  information  comprises  all  of  the  information  in  the  Annual  Report  other  than  the 
financial  statements  and  our  auditors’  report  thereon.  The  directors  are  responsible  for  the 
other  information.  Our  opinion  on  the  financial  statements  does  not  cover  the  other 
information  and,  accordingly,  we  do  not  express  an  audit  opinion  or,  except  to  the  extent 
otherwise explicitly stated in this report, any form of assurance thereon.  

In connection with our audit of the financial statements, our responsibility is to read the other 
information and, in doing so, consider whether the other information is materially inconsistent 
with the financial statements or our knowledge obtained in the audit, or otherwise appears to 
be  materially  misstated.  If  we  identify  an  apparent  material  inconsistency  or  material 
misstatement, we are required to perform procedures to conclude whether there is a material 
misstatement of the financial statements or a material misstatement of the other information.  

Vertu Motors plc 

75 

   
Independent Auditors’ Report to the members of Vertu 
Motors plc (continued) 
If, based on the work we have performed, we conclude that there is a material misstatement 
of this other information, we are required to report that fact. We have nothing to report based 
on these responsibilities. 

With  respect to  the  Strategic  Report  and  Directors’  Report,  we  also  considered  whether  the 
disclosures required by the UK Companies Act 2006 have been included.   

Based on the responsibilities described above and our work undertaken in the course of the 
audit, ISAs (UK) require us also to report certain opinions and matters as described below. 

Strategic Report and Directors’ Report 

In our opinion, based on the work undertaken in the course of the audit, the information given 
in  the  Strategic  Report  and  Directors’  Report  for  the  year  ended  29  February  2020  is 
consistent with the financial statements and has been prepared in accordance with applicable 
legal requirements.  

In light of the knowledge and understanding of the group and company and their environment 
obtained  in  the  course  of  the  audit,  we  did  not  identify  any  material  misstatements  in  the 
Strategic Report and Directors’ Report.  

Responsibilities for the financial statements and the audit 

Responsibilities of the Directors for the financial statements 

As  explained  more  fully  in  the  Statement  of  Directors'  Responsibilities,  the  directors  are 
responsible  for  the  preparation  of  the  financial  statements  in  accordance  with  the  applicable 
framework  and  for  being  satisfied  that  they  give  a  true  and  fair  view.  The  directors  are  also 
responsible for such internal control as they determine is necessary to enable the preparation 
of financial statements that are free from material misstatement, whether due to fraud or error. 

In preparing the financial statements, the directors are responsible for assessing the group’s 
and  the  company’s  ability to  continue  as  a  going  concern,  disclosing,  as  applicable,  matters 
related to going concern and using the going concern basis of accounting unless the directors 
either intend to liquidate the group or the company or to cease operations, or have no realistic 
alternative but to do so. 

Auditors’ responsibilities for the audit of the financial statements 

Our objectives are to obtain reasonable assurance about whether the financial statements as 
a  whole  are  free  from  material  misstatement,  whether  due  to  fraud  or  error,  and  to  issue  an 
auditors’ report that includes our opinion. Reasonable assurance is a high level of assurance, 
but  is  not  a  guarantee  that  an  audit  conducted  in  accordance  with  ISAs  (UK)  will  always 
detect  a  material  misstatement  when  it  exists.  Misstatements  can  arise  from  fraud  or  error 
and  are  considered  material  if,  individually  or  in  the  aggregate,  they  could  reasonably  be 
expected  to  influence  the  economic  decisions  of  users  taken  on  the  basis  of  these financial 
statements.  

A further description of our responsibilities for the audit of the financial statements is located 
on  the  FRC’s  website  at:  www.frc.org.uk/auditorsresponsibilities.  This  description  forms  part 
of our auditors’ report. 

Use of this report 

This  report,  including  the  opinions,  has  been  prepared  for  and  only  for  the  company’s 
members as a body in accordance with Chapter 3 of Part 16 of the Companies Act 2006 and 
for no other purpose. We do not, in giving these opinions, accept or assume responsibility for 
any other purpose or to any other person to whom this report is shown or into whose hands it 
may come save where expressly agreed by our prior consent in writing. 

Vertu Motors plc 

76 

Independent Auditors’ Report to the members of Vertu 
Motors plc (continued) 
Other required reporting 

Companies Act 2006 exception reporting 

Under the Companies Act 2006 we are required to report to you if, in our opinion: 

●  we  have  not  received  all  the  information  and  explanations  we  require  for  our 

audit; or 

●  adequate  accounting  records  have  not  been  kept  by  the  company,  or  returns 
adequate for our audit have not been received from branches not visited by us; or 

●  certain disclosures of directors’ remuneration specified by law are not made; or 

● 

the  company  financial  statements  are  not  in  agreement  with  the  accounting 
records and returns.  

We have no exceptions to report arising from this responsibility.  

Jonathan Greenaway (Senior Statutory Auditor) 
for and on behalf of PricewaterhouseCoopers LLP 
Chartered Accountants and Statutory Auditors 
Newcastle upon Tyne 
3 June 2020 

Vertu Motors plc 

77 

 
Consolidated Income Statement 
For the year ended 29 February 2020 

  Underlying 
items 2020 

Non-
underlying 
items 2020 
(Note 8) 

Total 2020  Underlying 
items 2019 

Total 2019 

Non-
underlying 
items 2019 
(Note 8) 

Note 

£’000 

£’000 

£’000 

£’000 

£’000 

£’000 

Revenue 

Cost of sales 

Gross profit  

Operating expenses  

Operating profit  

Finance income  

Finance costs 

Profit/(loss) before 
tax  

5 

3,064,530 

(2,730,473) 

334,057 

- 

- 

- 

3,064,530 

2,982,200 

(2,730,473) 

(2,660,095) 

334,057 

322,105 

(304,995) 

(12,589) 

(317,584) 

(294,714) 

29,062 

(12,589) 

16,473 

27,391 

405 

- 

405 

276 

(5,966) 

(3,595) 

(9,561) 

(3,957) 

5 

6 

11 

11 

- 

- 

- 

1,622 

1,622 

- 

- 

2,982,200 

(2,660,095) 

322,105 

(293,092) 

29,013 

276 

(3,957) 

23,501 

(16,184) 

7,317 

23,710 

1,622 

25,332 

Taxation 

12 

(4,523) 

193 

(4,330) 

(4,470) 

(326) 

(4,796) 

Profit/(loss) for the 
year attributable to 
equity holders 

Basic earnings per 
share (p)  

Diluted earnings per 
share (p) 

13 

13 

18,978 

(15,991) 

2,987 

19,240 

1,296 

20,536 

0.81 

0.80 

5.45 

5.37 

Vertu Motors plc 

78 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statement of Comprehensive Income 
For the year ended 29 February 2020 

Profit for the year 

Other comprehensive income / (expense)  
Items that will not be reclassified to profit or loss: 
Actuarial gains / (losses) on retirement benefit 
obligations 
Deferred tax relating to actuarial (gains) / losses on 
retirement benefit obligations 

Items that may be reclassified subsequently to profit or 
loss: 

Cash flow hedges 
Deferred tax relating to cash flow hedges 

Other comprehensive income / (expense) for the 
year, net of tax 

Note 

30 

30 

32 
32 

2020 
£’000 

2,987 

2,400 

(408) 

(468) 
80 

1,604 

2019 
£’000 

20,536 

(269) 

46 

67 
(11) 

(167) 

Total comprehensive income for the year  
attributable to equity holders 

4,591 

20,369 

Vertu Motors plc 

79 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Balance Sheet 
As at 29 February 2020 

Non-current assets 
Goodwill and other indefinite life assets 
Other intangible assets 
Retirement benefit asset 
Property, plant and equipment 
Right-of-use assets 
Derivative financial instruments 
Total non-current assets 

Current assets 
Inventories 
Trade and other receivables 
Cash and cash equivalents 

Property assets held for sale 
Total current assets 

Total assets 

Current liabilities 
Trade and other payables 
Deferred consideration 
Current tax liabilities 
Contract liabilities 
Borrowings 
Lease liabilities 
Total current liabilities 

Non-current liabilities 
Borrowings 
Lease liabilities 
Derivative financial instruments 
Deferred consideration 
Deferred income tax liabilities 
Contract liabilities 
Total non-current liabilities 

Total liabilities 

Net assets 

Capital and reserves attributable to equity 
holders of the Group 
Ordinary share capital 
Share premium 
Other reserve 
Hedging reserve 
Treasury share reserve 
Capital redemption reserve 
Retained earnings 

Note 

15 
16 
30 
18 
19 
27 

21 
23 
24 

22 

25 
17 

29 
26 
19 

26 
19 
27 
17 
28 
29 

2020 
£’000 

99,315 
2,120 
8,867 
229,148 
87,013 
- 
426,463 

639,177 
71,720 
40,839 
751,736 
417 
752,153 

2019 
£’000 

112,278 
2,599 
6,430 
224,818 
- 
44 
346,169 

618,675 
62,893 
66,519 
748,087 
1,324 
749,411 

1,178,616 

1,095,580 

(716,270) 
- 
(2,935) 
(10,974) 
(25,547) 
(14,071) 
(769,797) 

(43,657) 
(82,823) 
(493) 
- 
(8,179) 
(10,294) 
(145,446) 

(717,264) 
(1,500) 
(3,731) 
(9,590) 
(23,166) 
- 
(755,251) 

(43,600) 
- 
(69) 
(2,600) 
(7,594) 
(9,823) 
(63,686) 

(915,243) 

(818,937) 

263,373 

276,643 

36,917 
124,939 
10,645 
(407) 
(803) 
2,810 
89,272 

37,661 
124,939 
10,645 
(19) 
(602) 
2,066 
101,953 

Total equity 

263,373 

276,643 

These financial statements on pages 78 to 126 have been approved for issue by the Board of 
Directors on 3 June 2020 and signed on its behalf by: 

Robert Forrester 
Chief Executive 

Vertu Motors plc 

Karen Anderson 
Chief Financial Officer 

80 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Cash Flow Statement  
For the year ended 29 February 2020 

Cash flows from operating activities 
Operating profit 
Profit on sale of property, plant and equipment 
Amortisation of other intangible assets 
Depreciation of property, plant and equipment 
Depreciation of right of use asset 
Impairment charges 
Change to fair value of contingent consideration 
Movement in working capital 
Share based payments charge  
Cash inflow from operations 
Tax received 
Tax paid 
Finance income received 
Finance costs paid 
Net cash inflow from operating activities 

Cash flows from investing activities 
Acquisition of businesses, net of cash, overdrafts 
and borrowings acquired 
Acquisition of freehold and long leasehold land and 
buildings 
Purchases of intangible assets 
Purchases of other property, plant and equipment 
Proceeds from disposal of property, plant and 
equipment 
Net cash outflow from investing activities 

Cash flows from financing activities 
Proceeds from borrowings 
Principal elements of lease repayments 
(Purchase) / sale of treasury shares 
Repurchase of own shares 
Dividends paid to equity holders 
Net cash (outflow) / inflow from financing 
Activities 

Net (decrease) / increase in cash and cash 
equivalents 
Cash and cash equivalents at beginning of year 
Cash and cash equivalents at end of year 

Note 

6 
16 
18 
19 
8 
8 
34 

2020 
£’000 

16,473 
(238) 
595 
11,309 
14,065 
16,878 
(2,500) 
(23,563) 
619 
33,638 
362 
(5,348) 
237 
(5,792) 
23,097 

2019 
£’000 

29,013 
(520) 
543 
10,722 
- 
- 
- 
18,861 
904 
59,523 
157 
(4,860) 
99 
(3,953) 
50,966 

17 

(12,398) 

(31,514) 

(1,421) 
(155) 
(14,180) 

3,255 
(24,899) 

2,381 
(16,987) 
(401) 
(2,749) 
(6,122) 

(9,008) 
(150) 
(24,681) 

3,964 
(61,389) 

44,455 
- 
64 
(3,629) 
(5,657) 

(23,878) 

35,233 

(25,680) 
66,519 
40,839 

24,810 
41,709 
66,519 

33 
33 

33 

24 

Vertu Motors plc 

81 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statement of Changes in Equity 
For the year ended 29 February 2020 

Ordinary 
share 
capital 
£’000 

Share 
premium 
£’000 

Other 
reserve 
£’000 

Hedging 
reserve 
£’000 

Treasury 
share 
reserve 
£’000 

Capital 
redemption 
reserve 
£’000 

Retained 
earnings 
£’000 

Total 
equity 
£’000 

37,661 

124,939 

10,645 

(19) 

(602) 

2,066 

101,953 

276,643 

- 

- 

- 

- 

- 

- 

(9,208) 

(9,208) 

37,661 
- 

124,939 
- 

10,645 
- 

(19) 
- 

- 

(602) 

2,066 
- 

92,745 
2,987 

267,435 
2,987 

- 

- 

- 

- 
- 

- 

- 

(744) 
- 

- 

- 

- 

- 

- 
- 

- 

- 

- 
- 

- 

- 

- 

- 

- 
- 

- 

- 

- 
- 

- 

- 

- 

80 

- 

(468)  - 

(388) 
- 

- 

- 

- 
- 

- 

- 
200 

(401) 

- 

- 
- 

- 

- 

- 

- 

- 
- 

- 

- 

744 
- 

- 

2,400 

(408) 

- 

4,979 
(200) 

- 

(2,749) 

- 
(6,122) 

619 

2,400 

(328) 

(468) 

4,591 
- 

(401) 

(2,749) 

- 
(6,122) 

619 

36,917 

124,939 

10,645 

(407) 

(803) 

2,810 

89,272 

263,373 

As at 1 March 2019 
Effect of adoption of 
accounting policy  
(note 1) 
Balance at 1 March 
2019 adjusted 
Profit for the year 
Actuarial gains on 
retirement benefit 
obligations  
Tax on items taken 
directly to equity  

Fair value losses 

Total comprehensive 
income for the year 
Sale of treasury shares 
Purchase of treasury 
shares 
Repurchase of own 
shares 
Cancellation of 
repurchased shares 
Dividend paid 
Share based payments 
charge 
As at 29 February 
2020 

The  repurchases  of  own  shares  in  the  year  were  made  pursuant  to  the  share  buyback 
programme  announced  on  24  July  2019  as  well  as  the  previous  programme  announced  in 
2018, and under the authority renewed at the AGMs in 2018 and on 24 July 2019. 

Ordinary  shares  to  the  value  of  £2,749,000  had  been  repurchased  in  the  year  ended  29 
February  2020  (2019:  £3,455,000),  of  which  £Nil  was  unpaid  at  29  February  2020  (2019: 
£Nil).  Such  repurchases  of  shares  all  occurred  prior  to  October  2019.  7,431,987  of 
repurchased  shares  were  cancelled  in  the  year  ended  29  February  2020  (2019:  8,918,549) 
and  accordingly,  the  nominal  value  of  these  shares  has  been  transferred  to  the  capital 
redemption reserve. 

The  other  reserve  is  a  merger  reserve,  arising  from  shares  issued  as  consideration  to  the 
former shareholders of acquired companies.  

Vertu Motors plc 

82 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statement of Changes in Equity (continued) 
For the year ended 28 February 2019 

Ordinary 
share 
capital 
£’000 

Share 
premium 
£’000 

Other 
reserve 
£’000 

Hedging 
reserve 
£’000 

Treasury 
share 
reserve 
£’000 

Capital 
redemption 
reserve 
£’000 

Retained 
earnings 
£’000 

As at 1 March 2018 
Profit for the year 
Actuarial losses on 
retirement benefit 
obligations  
Tax on items taken 
directly to equity  

Fair value gains 

Total comprehensive 
income for the year 

Sale of treasury shares 
Repurchase of own 
shares 
Cancellation of 
repurchased shares 
Dividend paid 
Share based payments 
charge 
As at 28 February 
2019 

38,552 

124,934 

10,645 

- 

- 

- 
- 

- 

- 

- 

(891) 
- 

- 

- 

- 

- 
- 

- 

5 

- 

- 
- 

- 

- 

- 

- 
- 

- 

- 

- 

- 
- 

- 

(75) 
- 

- 

(11) 

67 

56 

- 

- 

- 
- 

- 

(690) 

- 

- 

- 
- 

- 

88 

- 

- 
- 

- 

Total 
equity 
£’000 

264,418 

20,536 

1,175 
- 

89,877 

20,536 

- 

- 

- 

- 

- 

- 

891 
- 

- 

(269) 

(269) 

46 
- 

35 
67 

20,313 

20,369 

(29) 

(3,455) 

- 
(5,657) 

904 

64 

(3,455) 

- 
(5,657) 

904 

37,661 

124,939 

10,645 

(19) 

(602) 

2,066 

101,953 

276,643 

Vertu Motors plc 

83 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements  
1. 

Accounting Policies 

Basis of preparation 

Vertu  Motors  plc  is  a  Public  Limited  Company  which  is  listed  on  the  Alternative  Investment 
Market  (AiM)  and  is  incorporated  and  domiciled  in  England.    The  address  of  the  registered 
office is Vertu House, Fifth Avenue Business Park, Team Valley, Gateshead, Tyne and Wear, 
NE11 0XA. The registered number of the Company is 05984855. 

The consolidated financial statements of Vertu Motors plc have been prepared in accordance 
with  International  Financial  Reporting  Standards  as  adopted  by  the  European  Union  (IFRSs 
as adopted by the EU), International Financial Reporting Standards Interpretations Committee 
("IFRS-IC")  interpretations  and  the  Companies  Act  2006  applicable  to  companies  reporting 
under IFRS. 

The consolidated financial statements have been prepared on the going concern basis under 
the historical cost convention, as modified by the revaluation of financial assets and liabilities 
(including derivative financial instruments) at fair value. 

In  order  to  prepare  the  financial  statements  on  the  going  concern  basis,  the  Directors  have 
considered detailed financial projections for a period of 12 months from the date of signing the 
financial statements (‘Review Period’).  These projections are based on the Group’s detailed 
annual  business  plan,  adjusted  to  include  assumptions  around  the  financial  impact  of  the 
global COVID-19 pandemic.  The key assumptions applied include:  

•  The period of temporary closure of all the Group’s sales operations from 23 March in 

accordance with Government guidelines.   

•  As restrictions are lifted revenue projections are muted with an easing towards more 

normal levels over the Review Period. 

•  The  delivery  of  operating  expense  savings  and  cash savings  such  as  a  reduction  in 

capital expenditure.   

The  financial  projections  also  assume  the  continued  support  of  the  Group’s  Manufacturer 
partners through their continued funding of new vehicle consignment inventory.  The financial 
projections assume that normal adoption timings are  delayed for a significant portion of new 
vehicle  inventories  until  the  vehicles  are  sold.    Past  experience  of  the  Group  supports  this 
assumption. 

By  their  very  nature,  forecasts  and  projections  are  inherently  uncertain,  however,  the 
prepared forecasts show that the Group will operate within its committed facilities, as set out 
below, throughout the Review Period. 

The Group has the following committed facilities available: 

•  A  five-year  acquisition  revolving  credit  facility  (‘RCF’)  with  Barclays  Bank  plc  and 
Royal  Bank  of  Scotland  plc  which  matures  on  27  February  2024.    This  facility 
provides  the  Group  with  £62.0m  of  committed  borrowing  capacity  and  as  at  29 
February 2020, £44.1 million of this facility was utilised.    A further £10m was drawn 
on this facility in March 2020 in respect of acquisitions completed in early 2020. 

• 

•  The Group also utilises used car stocking loans.  As at 29 February 2020 the Group 
had  used  vehicle  stocking facilities  of  £35m  and  £25.5m  was  utilised  compared  to  a 
used vehicle inventory value of £121.3m.  On 1 May the used car stocking facility limit 
was increased by £10m to £45m.   
In  addition  to  the  above  facilities,  a  Committed  Money  Market  Loan  (‘CMML’)  is 
utilised to fund the Group’s significant peak working capital requirements, which fall in 
the weeks following calendar quarter ends.  The Group has £68m of peak facilities for 
four  months  of  each  financial  year  and  £28m  of  facilities  at  other  times.   In  addition, 
the  Group  has  a  £5m  overdraft  facility.    On  1  May  2020  the  Group  secured  an 
increase to the peak CMML facility of £68m into the additional months of August and 
September.  These working capital facilities are reviewed annually each year with the 
latest  review  completed  on  1  May  2020.    The  established  track  record  of  annual 
renewal  of  these  facilities  gives  the  Directors  confidence  that  they  will  again  be 
renewed prior to their expiry on 30 April 2021. 

Further detail on the Group’s borrowing facilities is included in note 26. 

Vertu Motors plc 

84 

Notes to the Consolidated Financial Statements (continued) 
1. 

Accounting Policies (continued) 

Basis of preparation (continued) 

Due to the impact of the lockdown on the Group’s EBITDA, the financial projections show that 
existing bank covenants are forecast to be breached throughout the Review Period.  Banking 
covenants  have  been  formally  waived  for  the  May  2020  and  August  2020  measurement 
periods,  as  detailed  in  note  26.    Although  not  formalised  at  the  date  of  these  financial 
statements, the Directors are confident that the Group’s banks will agree to review covenant 
arrangements for the November 2020 period and beyond so as to avoid the risk that a future 
event of default will occur. 

Due to the inherent level of uncertainty over future financial performance and cash flows, as 
well  as  the  importance  of  the  key  assumptions  underpinning  the  Group’s  projections, 
sensitivity  analysis  has  been  performed  to  model  the  impact  of  more  adverse  trends 
compared to those included in the financial projections.  These sensitivities seek to model the 
impact of severe but plausible downside risks to the achievement of the financial projections.  
The sensitivities applied were a further decrease in future sales rates and a reduction in the 
proportion of new vehicle consignment stock assumed to be funded by the Manufacturers.  In 
the absence of mitigating actions available to the Group, when these sensitivities are applied 
to the financial projections, they indicate additional banking facilities may be required in 2021 
over and above those which are currently secured. 

By their very nature forecasts and projections are inherently uncertain.  Inevitably the COVID-
19  crisis  has  heightened  uncertainty  such  that  circumstances  could  arise  under  which 
extreme downside scenarios may occur that would render the preparation of accounts based 
on the assumption of a going concern inappropriate.  If the downside scenario were to occur 
or  agreement  were  not  to  be  reached  on  waiving  covenants  or  extending  facilities  beyond 
April  2021  this  would  indicate  the  existence  of  a  material  uncertainty  which  would  cast 
significant  doubt  over the  Group’s  ability  to  continue  as  a  going  concern.    Based  on  what  is 
known at this time and based upon the forecast information available, the Directors believe it 
appropriate  to  prepare  accounts  under  the  going  concern  basis  and  expect  that  agreement 
will  be  reached  on  covenant  waivers  and  extension  of  facilities  and  that  the  downside 
scenarios  will  not  occur.  Therefore,  the financial  statements  do  not  include the  adjustments 
that would result if the Group and Company were unable to continue as going concerns. 

The  Directors  consider  the  forecast  future  cash  flows  to  offset  the  net  current  liabilities 
position at 29 February 2020, as set out in the Viability Statement on pages 36 to 37. 

The  consolidated  financial  statements  include  the  results  of  all  subsidiaries  owned  by  Vertu 
Motors  plc  listed  on  pages  133  to  135  of  the  annual  report.  Certain  of  these  subsidiaries, 
which  are  listed  below,  have  taken  the  exemption  from  an  audit  for  the  year  ended  29 
February  2020  by  virtue  of  s479A  of  Companies  Act  2006.  Certain  other subsidiaries,  which 
are  also  listed  below,  have  taken  the  exemption  from  preparing  individual  accounts  for  the 
year  ended  29  February  2020  by  virtue  of  s394A  of  Companies  Act  2006.  In  order  to  allow 
these subsidiaries to take the audit exemption or exemption from the preparation of individual 
accounts  (as  appropriate),  the  parent  company  Vertu  Motors  plc  has  given  a  statutory 
guarantee  of  all  the  outstanding  liabilities  as  at  29  February  2020  of  the  subsidiaries  listed 
below, further details of which are provided in note 36.  

The  subsidiaries  which  have  taken  an  exemption  from  an  audit  for  the  year  ended  29 
February 2020 by virtue of s479A Companies Act 2006 are: 

Albert Farnell Limited 
All Car Parts Limited 
Bristol Street First Investments Limited 
Bristol Street Fourth Investments Limited 
Grantham Motor Company Limited 
Hughes of Beaconsfield Limited 
Macklin Property Limited 
Sigma Holdings Limited 
South Hereford Garages Limited 
South Hereford Garages Trade Parts LLP 

Tyne Tees Finance Limited 
Vans Direct Limited 
Vertu Ventures Limited 
Vertu Motors (Chingford) Limited 
Vertu Motors (Continental) Limited 
Vertu Motors (Knaresborough) Limited 
Vertu Motors (Property) Limited 
Vertu Motors (Property 2) Limited 
Vertu Motors (VMC) Limited 

Vertu Motors plc 

85 

 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
1. 

Accounting Policies (continued) 

Basis of preparation (continued) 

The subsidiaries which have taken an exemption from the preparation of individual accounts 
in respect of the year ended 29 February 2020 by virtue of s394A of Companies Act 2006 are: 

Aceparts Limited 
Best4Vans Limited 
Blacks Autos Limited 
Blake Holdings Limited 
Boydslaw 103 Limited 
Bristol Street (No.1) Limited 
Bristol Street (No.2) Limited 
Bristol Street Commercials (Italia) Limited 
Bristol Street Fifth Investments Limited 
Bristol Street Fleet Services Limited 
Bristol Street Group Limited 
Bristol Street Limited 
Brookside (1998) Limited 
BSH Pension Trustee Limited 
Carsandvansdirect Limited 
Compare Click Call Limited 
Dobies (Carlisle) Limited 
Dunfermline Autocentre Limited 
SHG Holdings Limited 
The Taxi Centre Limited 
Typocar Limited 
Vertu Fleet Limited 
Vertu Motors (AMC) Limited 
Vertu Motors (Durham) Limited 
Vertu Motors (Finance) Limited 

Easy Vehicle Finance Limited 
Gordon Lamb Group Limited 
Gordon Lamb Limited 
Gordon Lamb Holdings Limited 
Hillendale Group Limited 
Hillendale LR Limited 
Horseshoe Vehicle Contracts Limited 
Hughes Group Holdings Limited 
International Concessionaires Limited 
K C Motability Solutions Limited 
Merifield Properties Limited 
Motor Nation Car Hypermarkets Limited 
National Allparts Limited 
Newbolds Garage (Mansfield) Limited 
Nottingham TPS LLP 
Peter Blake (Chatsworth) Limited 
Peter Blake (Clumber) Limited 
Peter Blake Limited 
VanMan Limited 
Vertu Motors (Retail) Limited 
Vertu Motors (Pity Me) Limited 
Vertu Motors Property 2 Holdings Limited 
Why Pay More For Cars Limited 
Widnes Car Centre Limited 
Widnes Car Centre (1994) Limited 

The  preparation  of  financial  statements  in  conformity  with  IFRS  requires  the  use  of  certain 
critical  accounting  estimates.    It  also  requires  management  to  exercise  its  judgement  in  the 
process  of  applying  the  Group’s  accounting  policies.    The  estimates  and  assumptions  that 
have a significant risk of causing a material adjustment to the carrying amounts of assets and 
liabilities are set out in note 4.  

The  Directors  consider  that  the  accounting  policies  set  out  below  are  the  most  appropriate 
and have been consistently applied. 

Standards and interpretations adopted by the Group in the year ended 29 February 
2020 

The Group has applied the following standards and amendments for the first time for their 
annual reporting period commencing 1 March 2019: 

IFRS 16 Leases 

• 
•  Prepayment Features with Negative Compensation – Amendments to IFRS 9 
•  Long-term Interests in Associates and Joint Ventures – Amendments to IAS 28 
•  Annual Improvements to IFRS Standards 2015 – 2017 Cycle 
•  Plan Amendment, Curtailment or Settlement – Amendments to IAS 19 
• 

Interpretation 23 Uncertainty over Income Tax Treatments 

The Group had to change its accounting policies as a result of adopting IFRS 16. The Group 
elected to adopt the new rules retrospectively but recognised the cumulative effect of initially 
applying the new standard on 1 March 2019. This is disclosed below. The other amendments 
listed above did not have any impact on the amounts recognised in prior periods and are not 
expected to significantly affect the current or future periods. 

Vertu Motors plc 

86 

 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
1.  Accounting Policies (continued) 

Standards  and  interpretations  adopted  by  the  Group  in  the  year  ended  29  February 
2020 (continued) 

IFRS 16 ‘Leases’ 

In  the  year  ended  29  February  2020,  the  Group  has  applied  IFRS  16  ‘Leases’,  for  the  first 
time. 

The  Group  leases  various  dealerships,  compounds  and  vehicles.  Rental  contracts  are 
typically made for fixed periods of 12 months to 150 years, but may have extension options as 
described below. 

Contracts  may  contain  both  lease  and  non-lease  components.  The  Group  allocates  the 
consideration  in  the  contract  to  the  lease  and  non-lease  components  based  on their  relative 
stand-alone prices. However, for leases of real estate for which the Group is a lessee, it has 
elected not to separate lease and non-lease components and instead accounts for these as a 
single lease component. 

Lease terms are negotiated on an individual basis and contain a wide range of different terms 
and  conditions.  The  lease  agreements  do  not  impose any  covenants  other than  the  security 
interests in the leased assets that are held by the lessor. Leased assets may not be used as 
security for borrowing purposes.  

The  Group  has  adopted  IFRS  16  retrospectively  from  1  March  2019  but  has  not  restated 
comparatives  for  the  2019  reporting  period,  as  permitted  under  the  specific  transitional 
provisions in the standard. The reclassifications and adjustments arising from the adoption of 
IFRS 16 have therefore been recognised in the opening balance sheet on 1 March 2019.  

On adoption of IFRS 16, the Group recognised lease liabilities in relation to leases which had 
previously been classified as operating leases. These liabilities were measured at the present 
value of the remaining lease payments, discounted using the Group’s incremental borrowing 
rate  as  of  1  March  2019. The  incremental  borrowing  rate  applied  to  the  lease  liabilities  on  1 
March 2019 was 4.15% in respect of the Group’s property leases, and 2.25% in respect of the 
Group’s vehicle leases. 

The  associated  right-of-use  assets  were  measured  on  a  retrospective  basis  as  if  the  new 
rules had always been applied.  

The change in accounting policy affected the following items in the balance sheet on 1 March 
2019: 

-  Right-of-use assets – increased by £78,753,000 
-  Current lease liabilities – increased by £15,286,000 
-  Non-current lease liabilities – increased by £72,675,000 

The net impact on retained earnings on 1 March 2019 was a decrease of £9,208,000. 

In  applying  IFRS  16  for  the  first time,  the  Group  has used  the following  practical  expedients 
permitted by the standard: 

-  The  use  of  a  single  discount  rate  to  a  portfolio  of  leases  with  reasonably  similar 

characteristics; 

-  Reliance on previous assessment of whether leases are onerous; 
-  The  accounting  for  operating  leases  with  a  remaining  lease  term  of  less  than  12 

months as at 1 March 2019 as short-term leases; 

-  The  exclusion  of  initial  direct  costs  for  the  measurement  of  the  right-of-use  asset  at 

the date of initial application; and 

-  The  use  of  hindsight  in  determining  the  lease  term  where  the  contract  contains 

options to extend or terminate the lease. 

Until  the  year  ended  28  February  2019,  leases  of  property,  plant  and  equipment  were 
classified as either finance or operating leases. Payments made under operating leases were 
charged to profit or loss on a straight-line basis over the period of the lease. 

Vertu Motors plc 

87 

 
 
 
Notes to the Consolidated Financial Statements (continued) 
1. 

Accounting Policies (continued) 

Standards  and  interpretations  adopted  by  the  Group  in  the  year  ended  29  February 
2020 (continued) 

IFRS 16 ‘Leases’ (continued) 

From 1 March 2019, leases are recognised as a right-of-use asset and a corresponding lease 
liability  at  the  date  at  which the  leased  asset  is  available  for  use  by the  Group.  The finance 
cost is charged to profit or loss over the lease period so as to produce a constant periodic rate 
of  interest  on the  remaining  balance  of  the  liability  for  each  period. The  right-of-use  asset  is 
depreciated  over  the  shorter  of  the  asset’s  useful  life  and  the  lease  term  on  a  straight-line 
basis.  

Assets  and  liabilities  arising  from  a  lease  are  initially  measured  on  a  present  value  basis. 
Lease liabilities include the net present value of the following lease payments: 

-  Fixed payments, less any incentives receivable, 
-  Variable lease payments that are based on an index or a rate, 
-  Amounts expected to be payable by the lessee under residual value guarantees,  
-  The exercise price of a purchase option if the lessee is reasonably certain to exercise 

that option; and 

-  Payment  of  penalties  for  terminating  the  lease,  if  the  lease  term  reflects  the  lessee 

exercising that option. 

Lease payments to be made under reasonably certain extension options are also included in 
the measurement of the liability. 

The  lease  payments  are  discounted  using  the  interest  rate  implicit  in  the  lease.  If  that  rate 
cannot be determined, the lessee’s incremental borrowing rate is used, being the rate that the 
lessee would have to pay to borrow the funds necessary to obtain an asset of similar value in 
a similar economic environment with similar terms and conditions.  

To determine the incremental borrowing rate, the Group: 

•  where possible, uses recent third-party financing received by the individual lessee as 
a  starting  point,  adjusted  to  reflect changes  in  financing  conditions  since  third  party 
financing was received, or 

•  uses  a  build-up  approach  that  starts  with  a  risk-free  interest rate  adjusted for  credit 
risk  for  leases  held  by  Vertu  Motors  plc,  which  does  not  have  recent  third  party 
financing, and 

•  makes adjustments specific to the lease, eg term, country, currency and security.  

The  Group  is  exposed  to  potential  future  increases  in variable  lease  payments  based  on  an 
index  or  rate,  which  are  not  included  in  the  lease  liability  until  they  take  effect.  When 
adjustments  to  lease  payments  based  on  an  index  or  rate  take  effect,  the  lease  liability  is 
reassessed and adjusted against the right-of-use asset. 

The finance cost is charged to profit or loss over the lease period so as to produce a constant 
periodic rate of interest on the remaining balance of the liability for each period.  

Right-of-use assets are measured at cost comprising the following: 

-  The amount of the initial measurement of the lease liability, 
-  Any  lease  payments  made  at  or  before  the  commencement  date,  less  any  lease 

incentives received, 

-  Any initial direct costs; and 
-  Restoration costs. 

Payments associated with short-term leases of low-value assets are recognised on a straight-
line basis as an expense in profit or loss with the exception of those relating to vehicle leases. 
Short-term  leases  are  leases  with  a  lease  term  of  12  month  or  less.  Low-value  assets 
comprise small items of furniture or equipment.  

Vertu Motors plc 

88 

 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
1.  Accounting Policies (continued) 

Standards  and  interpretations  adopted  by  the  Group  in  the  year  ended  29  February 
2020 (continued) 

IFRS 16 ‘Leases’ (continued) 

Right-of-use  assets  are  generally  depreciated  over  the  shorter  of  the  asset's  useful  life  and 
the  lease  term  on  a  straight-line  basis.  If  the  Group  is  reasonably  certain  to  exercise  a 
purchase  option, the  right-of-use  asset  is  depreciated over  the  underlying  asset’s  useful  life. 
While the Group revalues its land and buildings that are presented within property, plant and 
equipment, it has chosen not to do so for the right-of-use buildings held by the Group.  

Extension and termination options 

Extension  and  termination  options  are  included  in  a  number  of  property  leases  across  the 
Group  and  are  used  to  maximise  flexibility  to  respond  to  the  changing  retail  environment  in 
the years ahead. Approximately one fifth of the Group’s property leases have the benefit of a 
tenant break clause.  

A reconciliation of total operating lease commitments to the IFRS 16 lease liability at 1 March 
2019 is as follows: 

Operating lease commitments disclosed at 28 February 2019 (note 37) 
Effect of discounting using incremental borrowing rate at the date of initial application 
Impact of IFRS 16 data review * 
Lease liability recognised at 1 March 2019 

Of which: 

Current lease liabilities 
Non-current lease liabilities 

£’000 

104,375 
(19,799) 
3,385 

87,961 

15,286 
72,675 

87,961 

*  When  producing  transition  calculations  for  IFRS  16,  the  calculations  underlying  the  operating  lease  commitments 
note have been refined, with £3,385,000 additional present value of lease liabilities on transition identified as a result. 

As  the  Group  has  adopted  this  accounting  policy  change  using  the  modified  retrospective 
approach in the current period and therefore comparatives have not been restated, the profit 
or loss impact has been presented for this transition year within non-underlying items (note 8) 
to enhance comparability with the previous period. Going forwards, the impact will be included 
in underlying profits. 

Whilst  having  no  impact  on  the  Group’s  cash  position,  the  adoption  of  IFRS  16  has  had  an 
impact on the presentation of the payment of lease rentals in the cash flow statement. In the 
comparative  periods,  lease  rentals  were  included  in  operating  expenses  and  therefore 
operating  cash  flows.  In  the  year  ended  29  February  2020,  operating  expenses  instead 
includes a depreciation charge which has subsequently been added back to cash generated 
from operations. The interest element of lease repayments is presented within finance costs 
paid and the principal element has been included within cash flows from financing activities. 

New standards and interpretations issued but not yet effective and not early adopted  

Certain  new  accounting  standards  and  interpretations  have  been  published  that  are  not 
mandatory  for  29  February  2020  reporting  period  and  have  not  been  early  adopted  by  the 
Group.  These  standards  are  not  expected  to  have  a  material  impact  on  the  entity  in  the 
current or future reporting periods and on foreseeable future transactions. 

Measurement period adjustment  

The Group assesses the fair value of assets acquired and finalises purchase price allocation 
within  the  measurement  period  following  acquisition  and  in  accordance  with  IFRS  3.  This 
includes an exercise to search for other material separately identifiable intangible assets such 
as brand value, supplier agreements, franchise relationships and customer relationships. The 
finalisation of the purchase price allocation may result in a change in the fair value of assets 
acquired.  

Vertu Motors plc 

89 

 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
1.  Accounting Policies (continued) 

Measurement period adjustment (continued) 

Within  the  measurement  period  of  a  number  of  acquisitions  made  in  the  year  ended  28 
February  2019,  the  purchase  price  allocation  was  finalised  which  resulted  in  a  £47,000 
reduction in the fair value of trade and other receivables acquired, a £60,000 increase in the 
fair  value  of  trade  and  other  payables  acquired  and  a  £11,000  reduction  in  corporation  tax 
payable. There was a corresponding increase of £96,000 in the fair value of goodwill arising 
on these acquisitions.  

In  accordance  with  IFRS  3,  measurement  period  adjustments  are  reflected  in  the  financial 
statements  as  if  the  final  purchase  price  allocation  had  been  completed  at  the  acquisition 
date. 

Basis of consolidation  

The  consolidated  financial  statements  comprise  the  financial  statements  of  Vertu  Motors  plc 
and its subsidiary undertakings. Subsidiaries are all entities (including structured entities) over 
which the Group has control. The Group controls an entity when the Group is exposed to, or 
has rights to, variable returns from its involvement with the entity and has the ability to affect 
those  returns  through  its  power  to  direct  the  activities  of  the  entity.    Subsidiaries  are 
consolidated from the date at which control is transferred to the Group and they are excluded 
from the consolidated financial statements from the date that control ceases. 

Inter-company  transactions,  balances  and  unrealised  gains  on  transactions  between  Group 
companies  are  eliminated.    Unrealised  losses  are  also  eliminated.    Accounting  policies  of 
subsidiaries have been changed where necessary to ensure consistency with the accounting 
policies adopted by the Group. 

Business combinations and goodwill 

Business  combinations  are  accounted  for  using  the  purchase  method  of  accounting.    This 
involves recognising identifiable assets (including intangible assets not previously recognised 
by  the  acquiree)  and  liabilities  (including  contingent  liabilities)  of  acquired  businesses  at  fair 
value.    Goodwill  acquired  in  a  business  combination  is  initially  measured  at  cost  being  the 
excess  of  the  cost  of the  consideration  over  the  Group’s  interest  in  the  net  fair  value  of  the 
acquiree’s identifiable assets, liabilities and contingent liabilities.  Where the net fair value of 
the acquired identifiable assets, liabilities and contingent liabilities exceeds the consideration, 
the  excess  or  “negative  goodwill”  is  recognised  immediately  in  the  income  statement.  
Following  initial  recognition,  goodwill  is  measured  at  cost  less  any  accumulated  impairment 
losses.   For the  purpose  of  impairment testing,  goodwill  acquired  in  a  business  combination 
is, from the acquisition date, allocated to each of the Group’s cash generating units. 

Each cash generating unit (“CGU”) or Group of cash generating units to which the goodwill is 
allocated  represents  the  lowest  level  within the Group  at  which the  goodwill  is  monitored  for 
internal management purposes.  Gains and losses on the disposal of a business component 
are  calculated  on  a  basis  which  incorporates  the  carrying  amount  of  goodwill  relating  to  the 
business sold. Acquisition related costs are expensed to the income statement as incurred.  

Other intangible assets 

Intangible assets, when acquired separately from a business combination, comprise computer 
software  and  are  carried  at  cost  less  accumulated  amortisation  and  any  impairment  losses.  
Amortisation  is  provided  on  a  straight-line  basis  to  allocate  the  cost  of  the  asset  over  its 
estimated useful life, which in the case of computer software is between four and six years. 

Intangible  assets,  for  example,  franchise  relationships,  brands  and  customer  relationships 
acquired  as  part  of  a  business  combination,  are  capitalised  separately  from  goodwill  if  the 
asset is separable and if the fair value can be measured reliably on initial recognition.  Such 
assets  are  stated  at  fair  value  less  accumulated  amortisation.  Amortisation  is  provided  on  a 
straight-line  basis  over  their  expected  useful  lives.  Intangible  assets  with  an  indefinite  useful 
life,  such  as  franchise  relationships,  are  tested  annually  for  impairment.  Other  intangible 
assets  arising  as  part  of  a  business  combination  are  typically  allocated  a  useful  life  of 
between ten and 20 years. 

Vertu Motors plc 

90 

 
 
Notes to the Consolidated Financial Statements (continued) 
1.  Accounting Policies (continued) 

Property, plant and equipment 

Property,  plant  and  equipment  are  stated  at  cost  less  accumulated  depreciation  and  any 
impairment in value.  Cost includes expenditure that is directly attributable to the acquisition of 
the  asset.    Assets’  residual  values,  useful  lives  and  methods  of  depreciation  are  reviewed, 
and  adjusted  if  appropriate,  at  each  financial  year  end.    Freehold  land  is  not  depreciated.  
Depreciation  is  provided  at  rates  calculated  to  write  off  the  cost  of  property,  plant  and 
equipment  less  their  estimated  residual  values,  on  a  straight-line  basis  over  their  estimated 
useful lives, as follows: 

Freehold buildings 
Long leasehold buildings 
Short leasehold buildings 
Franchise standards property improvements 
Vehicles and machinery 
Furniture, fittings and equipment 

2% 
Lease term 
Lease term (under 25 years) 
20% 
        10% - 20% 
        20% - 50% 

An  asset’s  carrying  amount  is  written  down  immediately  to  its  recoverable  amount  if  the 
asset’s carrying amount is greater than its estimated recoverable amount.  Gains and losses 
on  disposals  are  determined  by  comparing  the  proceeds  with  the  carrying  amount  and  are 
recognised  within  ‘operating  expenses’  in  the  consolidated  income  statement,  except  where 
amounts are material and are disclosed separately in ‘non-underlying items’. 

Inventories  

Inventories  are  stated  at  the  lower  of  cost  and  net  realisable  value.  Cost  for  parts  is 
determined using the first-in, first-out (FIFO) method.  Costs incurred in bringing each product 
to its present location and condition are included and cost is based on price including delivery 
costs  less  specific trade  discounts.    Net  realisable  value  is  based  on  estimated  selling  price 
less further costs to be incurred on disposal.  Provision is made for obsolete, slow-moving or 
defective  items  where  appropriate.  Key  assumptions  used  in  the  determination  of  net 
realisable value of used vehicle inventory at 29 February 2020 include sales which took place 
post year end but prior to the closure of sales operations on 24 March 2020, confirmed order 
take during the lockdown period, industry guidance and historical trends.  

The timing of recognition of new vehicle inventory as an asset of the Group is dependent on 
the  terms  of  the  purchase  which  vary  by  manufacturer.  Some  manufacturers  invoice  on 
release  from  their  factory,  although  the  vehicle  may  not  be  physically  present  at  a  Group 
location, title has passed and therefore the vehicle is recognised in inventory upon receipt of 
the invoice. Some manufacturers operate traditional consignment stock arrangements where 
unpaid  vehicles  may  be  physically  present  at  dealerships  however  title  is  retained  by  the 
manufacturer. If the  vehicle  consignment  is  unsold  after  a  period  of  time  it  begins  to  accrue 
interest  from  the  manufacturer  and  at  the  point  interest  starts  to  accrue,  the  vehicle  is 
recorded as an asset with a corresponding creditor, to reflect the asset and funding element 
of the transaction. This is in order to record the economic substance of the transaction rather 
than just the legal form.  Other vehicle inventory is recognised upon title passing to the Group, 
typically on physical receipt.  

As  part  of  its  normal  trading  activities  the  Group  has  contracted  to  repurchase,  at 
predetermined values and dates, certain vehicles previously sold.  The Group recognises its 
residual  interest  in  these  vehicles  through  the  inclusion  of  such  vehicles  within  inventory,  at 
the lower of the repurchase price or estimated recoverable value, with a liability equal to the 
repurchase price within trade payables. 

Vertu Motors plc 

91 

 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
1.  Accounting Policies (continued) 

Trade receivables 

Trade  receivables  are  recognised  initially  at  fair  value  and  subsequently  measured  at 
amortised cost using the effective interest method, less provision for impairment.  A provision 
for  impairment  of  trade  receivables  is  established  when  there  is  objective  evidence  that  the 
Group  will  not  be  able  to  collect  all  amounts  due  according  to  the  original  terms  of  the 
receivables.  Significant financial difficulties of the debtor, probability that the debtor will enter 
bankruptcy or financial reorganisation, and default or delinquency in payments (more than 30 
days overdue) are considered indicators that the trade receivable is impaired.  The amount of 
the provision is the difference between the asset’s carrying amount and the present value of 
estimated  future  cash  flows,  discounted  at  the  original  effective  interest  rate.    The  carrying 
amount of the asset is reduced through the use of an allowance account, and the amount of 
the loss is recognised in the consolidated income statement within operating expenses.   

When  a  trade  receivable  is  uncollectible,  it  is  written  off  against  the  allowance  account  for 
trade  receivables.    Subsequent  recoveries  of  amounts  previously  written  off  are  credited 
against operating expenses in the income statement. 

Trade payables 

Trade payables are recognised at fair value initially and subsequently measured at amortised 
cost using the effective interest method. 

Impairment of financial and non-financial assets 

The  Group  assesses  at  each  balance  sheet  date  whether  a  financial  asset  or  Group  of 
financial assets are impaired. 

If  there  is  objective  evidence  that  an  impairment  loss on  loans  and  receivables  at  amortised 
cost  has  been  incurred,  the  amount  of  the  loss  is  measured  as  the  difference  between  the 
asset’s  carrying  amount  and  the  present  value  of  estimated  future  cash  flows  discounted  at 
the financial asset’s original effective interest rates.  The amount of the loss is recognised in 
the income statement. 

At each reporting date, the Group assesses whether there is an indication that a non-financial 
asset may be impaired.  If any such indication exists, or when annual impairment testing for 
an  asset  is  required,  the  Group  makes  an  estimate  of  the  asset’s  recoverable  amount.    An 
asset’s  recoverable  amount  is  the  higher  of  an  asset’s  fair  value  less  costs  to  sell  and  its 
value  in  use.    Where  fair  value  cannot  be  determined  then  the  recoverable  amount  will  be 
determined by reference to value in use.  Value in use is determined for an individual asset, 
unless  the  asset  does  not  generate  cash  flows  that  are  largely  independent  of  those  from 
other  assets  or  Groups  of  assets.    Where  the  carrying  amount  of  an  asset  exceeds  its 
recoverable  amount,  the  asset  is  considered  impaired  and  is  written  down  to  its  recoverable 
amount. 

In  assessing  value  in  use,  the  estimated  future  cash  flows  of  separately  identifiable  cash 
generating units (“CGU’s”) are discounted to their present value using a pre-tax discount rate 
that reflects current market assessments of the time value of money and the risks specific to 
the CGU.  In determining fair value less costs to sell, an appropriate valuation model is used. 

Impairment  losses  are  recognised  in  the  income  statement  in  the  expense  category 
consistent with the function of the impaired asset. 

For assets excluding goodwill, an  assessment is made at each reporting date as to whether 
there  is  any  indication  that  previously  recognised  impairment  losses  may  no  longer  exist  or 
may have decreased.  If such indication exists, the Group makes an estimate of any amount 
recoverable.    A  previously  recognised  impairment  loss  is  only  reversed  if  there  has  been  a 
change  in  the  estimates  used  to  determine  the  asset’s  recoverable  amount  since  the 
impairment loss was recognised.   

Vertu Motors plc 

92 

 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
1.  Accounting Policies (continued) 

Derivative financial instruments 

The Group manages its interest rate risk through hedging instruments. The Group recognises 
hedging  instruments  at  fair  value  with  any  gain  or  loss  on  measurement  recognised  in  the 
income  statement.  The  Group  does  not  hold  or  issue  derivative  financial  instruments  for 
speculative purposes. 

The  Group  documents  at  the  inception  of  the  transaction  the  relationship  between  hedging 
instruments  and  hedged  items,  as  well  as  its  risk  management  objectives  and  strategy  for 
undertaking  various  hedging  transactions.    The  Group  also  documents  its  assessment,  both 
at  hedge  inception  and  on  an  ongoing  basis,  of  whether  the  derivatives  that  are  used  in 
hedging transactions are highly effective in offsetting changes in fair values or cash flows of 
hedged items. 

The only derivative financial instrument held by the Group throughout the year is a cash flow 
hedge  swapping  floating  for  fixed  interest  rates.  The  effective  portion  of  changes  in  the  fair 
value  of  derivatives  that  are  designated  and  qualify  as  cash  flow  hedges  is  recognised  in 
equity in the hedging reserve.  Any gain or loss relating to the ineffective portion is recognised 
immediately in the income statement within finance income or costs.  

Amounts  accumulated  in  equity  are  recycled  in  the  income  statement  in  the years  when the 
hedged item affects profit and loss.  The gain or loss relating to the effective portion of interest 
rate  swaps  hedging  variable  rate  borrowings  is  recognised  in  the  income  statement  within 
‘finance costs’. The fair values of derivative financial instruments used for hedging purposes 
are disclosed in note 27.   

When a hedging instrument expires or is sold, or when a hedge no longer meets the criteria 
for  hedge  accounting,  any  cumulative  gain  or  loss  existing  in  equity  at  that  time  remains  in 
equity and is recognised when the forecast transaction is ultimately recognised in the income 
statement.  When a forecast transaction is no longer expected to occur, the cumulative gain 
or  loss  that  was  reported  within  equity  is  immediately  transferred  to  the  income  statement 
within finance income or costs. 

Taxation 

Current tax 

Current  income  tax  assets  and  liabilities  are  measured  at  amounts  expected  to  be  paid  (or 
recovered)  using  the  tax  rates  and  laws that  have  been  enacted  or  substantively  enacted  at 
the balance sheet date. 

Deferred tax  

Deferred  tax  is  provided  using  the  liability  method  on  temporary  differences  at  the  balance 
sheet  date  between  the tax  bases  of  assets  and  liabilities  and  their  carrying  amounts  at  the 
balance sheet date for financial reporting purposes.  Deferred tax liabilities are recognised for 
all temporary differences, except: 

a.  where the deferred tax liability arises from the initial recognition of goodwill or of an asset 
or  liability  in  a  transaction  that  is  not  a  business  combination  and,  at  the  time  of  the 
transaction, affects neither the accounting profit nor taxable profit or loss; and 

b. 

in  respect  of  taxable temporary  differences  associated  with  investments  in  subsidiaries, 
where  the  timing  of  the  reversal  of  the  temporary  difference  can  be  controlled  and  it  is 
probable that the temporary difference will not reverse in the foreseeable future. 

Deferred tax assets are recognised for all temporary differences, carry forward of unused tax 
credits  and  unused  tax  losses,  to  the  extent  that  it  is  probable  that  taxable  profit  will  be 
available against which the temporary differences, and the carry forward of unused tax credits 
and unused tax losses can be utilised except: 

a.  where the deferred tax asset relating to the deductible temporary differences arises from 
the  initial  recognition  of  an  asset  or  liability  in  a  transaction  that  is  not  a  business 
combination and, at the time of the transaction, affects neither the accounting profit nor 
taxable profit or loss; and 

Vertu Motors plc 

93 

 
 
Notes to the Consolidated Financial Statements (continued) 
1.  Accounting Policies (continued) 

Taxation (continued) 

Deferred tax (continued) 

b. 

in  respect  of  deductible 
in 
subsidiaries, deferred tax assets are only recognised to the extent that it is probable that 
the temporary difference will reverse in the foreseeable future and taxable profits will be 
available against which the temporary differences can be utilised. 

temporary  differences  associated  with 

investments 

Deferred tax is calculated using the enacted or substantively enacted rates that are expected 
to  apply  when  the  asset  or  liability  is  settled.    Deferred  tax  is  charged  or  credited  to  the 
income statement, except when it relates to items credited or charged direct to equity in which 
case the deferred tax is also credited or charged to equity.  

Revenue 

Revenue  for  the  sale  of  goods  and  services  is  measured  at  the  fair  value  of  consideration 
receivable,  net  of  value  added  tax  and  any  discounts.    It  excludes  sales  related  taxes  and 
intra  Group  transactions.    Revenue  is  recognised  to  the  extent  that  it  is  probable  that  the 
economic benefits will flow to the Group and the revenue can be reliably measured.  

Sale of motor vehicles, parts and aftersales services 

Sales  of  vehicles  and  parts  are  recognised  when  the customer  has  control  of the  goods.   In 
practice  this  means  that  revenue  is  recognised  when  vehicles  or  parts  are  invoiced  and 
physically despatched or when a service has been undertaken.  Manufacturer incentives (e.g. 
free  service  when  purchasing  a  vehicle)  do  not  impact  the Group  as  the  legal  obligation  lies 
with the manufacturer.  

Sale of warranty products 

Revenue  is  recognised  in  line  with  the  performance  obligation,  i.e.  the  period  in  which  the 
customer can exercise their rights under the warranty, and therefore recognised over the life 
of the warranty. 

Finance commissions  

Finance  commissions  are  received  for  the  arrangement  of  vehicle  financing  and  related 
insurance products where the Group acts as agent on behalf of a principal. Commissions are 
based on agreed rates and income is recognised when the finance and/or insurance package 
that the  customer  has  entered  into  commences.   Typically,  this  is  on  delivery  of  the  vehicle. 
Where  the  commission  received  relates  to  a  specific  vehicle  sale,  it  is  recognised  within 
revenue.  Where  the  commission  received  relates  to  a  central  rebate,  it  is  recognised  within 
cost of sales.  

Manufacturer rebates 

Vehicle  specific  rebates  from  manufacturers  are  recognised  when  it  is  probable  that  the 
economic  benefit  will  flow to the Group  and  the  value can  be  reliably measured. In  practice, 
this  means  that  vehicle  specific  manufacturer  rebates  are  recognised  when  the  vehicle  to 
which  the  rebate  relates,  has  been  invoiced  and  physically  despatched.  In  the  case  of  non-
vehicle specific related rebates from suppliers, these are recognised in the income statement 
upon  achievement  of  the  specific  agreed  supplier  criteria.  Manufacturer  rebates  are 
recognised within cost of sales. 

Vertu Motors plc 

94 

 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
1.  Accounting Policies (continued) 

Revenue (continued) 

Disaggregation of revenue: 

The table below shows revenue disaggregated by the Group’s main product/service lines: 

Aftersales 
Used cars 
New car retail & Motability 
New fleet & commercial 
Total 

Timing of revenue recognition: 

Recognised at a point in time 
Recognised over time 
Total 

2020 
£’000 
258,104 
1,235,381 
862,517 
708,528 
3,064,530 

2019 
£’000 
257,137 
1,217,596 
862,824 
644,643 
2,982,200 

3,057,126 
7,404 
3,064,530 

2,975,175 
7,025 
2,982,200 

All of the Group’s revenue was generated in the United Kingdom. 

Contract liabilities 

Where the Group receives consideration for a sale in advance of the performance obligation 
being satisfied, the amount received is held on the balance sheet within contract liabilities and 
released to the income statement in line with the relevant revenue recognition policy. 

Pension costs 

The  Group  operates  a  trust  based  defined  benefit  pension  scheme,  “Bristol  Street  Pension 
Scheme”,  which  has  three  defined  benefit  sections  which  were  closed  to  new  entrants  and 
future accrual on 31 May 2003, with another section closed to new entrants in July 2003 and 
future accrual in October 2013. 

Typically, defined benefit schemes define an amount of pension benefit that an employee will 
receive  on  retirement,  usually  dependent  on  one  or  more  factors  such  as  age,  years  of 
service and compensation. 

The  assets  of  the  defined  benefit  scheme  are  held  separately  from the  assets  of  the Group.  
The asset or liability recognised in the balance sheet in respect of the defined benefit pension 
scheme is the present value of the defined benefit obligations at the balance sheet date less 
the  fair  value  of  plan  assets.    Defined  benefit  obligations  are  calculated  annually  by 
independent  actuaries  using  the  projected  unit  credit method.   The  present  value  of  defined 
benefit  obligations  is  determined  by  discounting  the  estimated  future  cash  outflows  using 
interest  rates  of  high-quality  corporate  bonds  that  are  denominated  in  the  currency  in  which 
the  benefits  will  be  paid,  and  that  have  terms  to  maturity  approximating  to  the  terms  of  the 
related pension liability. 

Differences between the actual and expected return on assets, changes in retirement benefit 
obligations  due  to  experience  and  changes  in  actuarial  assumptions  are  included  in  the 
statement of comprehensive income in full for the year in which they arise. 

A Group personal pension arrangement under which the Group pays fixed contributions into 
an individual’s funds, is also in place.  The Group has no legal or constructive obligations to 
pay  further  contributions  if  the  fund  does  not  hold  sufficient  assets  to  pay  employees  the 
benefits  relating  to  employee  service  in  the  current  and  prior  years.  Contributions  into  this 
scheme are charged to the income statement in the year in which they are payable. 

Vertu Motors plc 

95 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
1.  Accounting Policies (continued) 

Share based payments 

The  Group  allows  employees  to  acquire  shares  of  the  Company  through  share  option 
schemes.    The  fair  value  of  share  options  granted  is  recognised  as  an  employee  expense 
with  a  corresponding  increase  in  equity.    The  Group  operates  a  number  of  equity-settled, 
share-based compensation plans.  The total amount to be expensed over the vesting period 
is  determined  by  reference  to  the  fair  value  of  the  options  granted,  excluding  the  impact  of 
any non-market vesting conditions (for example, profitability and sales growth targets).  Non-
market  vesting  conditions  are  included  in  assumptions  about  the  number  of  options  that  are 
expected to vest.  At each balance sheet date, the entity revises its estimates of the number 
of  options  that  are  expected  to  vest.    It  recognises  the  impact  of  the  revision  to  original 
estimates, if any, in the income statement, with a corresponding adjustment to equity. 

The proceeds received net of any directly attributable transaction costs are credited to share 
capital (nominal value) and share premium when the options are exercised.  

Non-underlying items 

Non-underlying  items  are  presented  separately  in  the  Income  Statement  to  enhance 
comparability  of trading  performance  between  periods.  Details  of the  items  included  as  non-
underlying are provided in note 8. 

Cash and cash equivalents 

Cash and cash equivalents in the balance sheet comprise cash in hand, deposits held at call 
with  banks  and  other  short-term  highly  liquid  investments  with  original  maturities  of  three 
months or less. 

Segmental reporting 

Operating segments are reported in a manner consistent with the internal reporting provided 
to  the  Chief Operating  Decision  Maker  (“CODM”),  Robert  Forrester,  Chief  Executive  Officer, 
who  is  responsible  for  allocating  resources  and  assessing  performance  of  the  operating 
segment. 

Share capital 

Ordinary shares are classed as equity.  Incremental costs directly attributable to the issue of 
new shares are shown in equity as a deduction, net of tax, from the proceeds. 

Dividend distribution 

Final  dividends  to  the  Company’s  shareholders  are  recognised  as  a  liability  in  the  Group’s 
financial  statements  in  the  period  in  which  the  dividends  are  approved  by  the  Company’s 
shareholders. Interim dividends are recognised when they are paid. 

2.  Financial risk management  

The Group’s activities expose it to a variety of financial risks, including the effects of changes 
in  debt  market  prices  and  interest  rates.    The  Group’s  treasury  management  programme 
focuses  on  the  unpredictability  of  financial  markets  and  seeks  to  minimise  potential  adverse 
effects  on  the  financial  performance  of  the  Group.    The  Group  used  derivative  financial 
instruments to  reduce  exposure  to  interest rate movements  on  drawn  debt.  The  outstanding 
derivative instruments held by the Group at the balance sheet date are set out in note 27. 

The use of financial derivatives is governed by the Group’s policies approved by the Board of 
Directors,  which  provide  principles  on  interest  rate  risk,  credit  risk,  the  use  of  financial 
derivatives and non-derivative financial instruments and the investment of excess liquidity. 

The Board adopts an ongoing process for identifying, evaluating and managing the significant 
risks faced by the Group.   

Vertu Motors plc 

96 

 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
2.  Financial risk management (continued) 

Market Risk – Cash Flow Interest Rate Risk 

The Group’s interest rate risk arises from long-term borrowings, which are issued at variable 
rates  that  expose  the  Group  to  cash  flow  interest  rate  risk.    The  Group’s  borrowings  are 
denominated in sterling. 

The  interest  rate  exposure  of  the  Group  is  managed  within  the  constraints  of  the  Group’s 
business  plan  and  the  financial  covenants  under  its  facilities.    The  Group  has  performed 
calculations  to  analyse  its  interest  rate  exposure  taking  into  account  refinancing,  renewal  of 
existing  positions,  alternative  financing  and  hedging.  Based  on  these  scenarios,  the  Group 
calculates the impact on profit and loss of a defined interest rate shift.  The scenarios are run 
only for liabilities that represent major interest-bearing positions.  

As  a  result  of  financial  modelling  in  respect  of  the  Government’s  response  to  the  global 
COVID-19  pandemic,  the  Group’s  banks  agreed  to  a  waiver  of  financial  covenants  for  the 
May  2020  and  August  2020  measurement  periods.  The  Directors  are  confident  that  the 
Group’s  banks  will  agree  to  review  the  calculation  of  covenants  after  this  date,  as  more 
certainty over the impact of closure periods due to COVID-19 is obtained, so as to avoid the 
risk that a future event of default will occur.  

In  consideration  for  the  agreed  covenant  waiver,  interest  rates  at  2.1%  above  LIBOR 
(increasing from 1.3% above LIBOR) will be applied to drawings under the RCF facility from 1 
June 2020. Additionally, interest rates applicable to the Group’s Committed Money Mark Loan 
(“CMML”) facility have been increased to 1.75% above LIBOR (from 1.1% above LIBOR) from 
1 June 2020 following changes to the available facility, as set out within “Liquidity Risk” below, 
to aid cash flow requirements as a consequence of the global COVID-19 pandemic. 

No  significant  issues  were  highlighted  as  a  result  of  the  financial  modelling  and  sensitivities 
being performed after allowing for these increased interest rates. 

Credit Risk 

Credit  risk  arises  from  cash  and  deposits  with  banks  as  well  as  credit  exposures  to 
customers.  Individual customer risk limits are set based on external credit reference agency 
ratings  and  the  utilisation  of  these  credit  limits  is  regularly  monitored.   Further  disclosure  on 
credit exposure is given in note 23. 

Liquidity Risk 

Ultimate  responsibility  for  liquidity  risk  rests  with  the  Board  of  Directors,  which  has  built  an 
appropriate  liquidity  risk  management  framework  for  the  management  of  the  Group’s  short, 
medium and long-term funding and liquidity management requirements.  The Group manages 
liquidity  risk  by  maintaining  adequate  reserves,  banking  facilities  and  reserve  borrowing 
facilities by continuously monitoring forecast and actual cash flows and matching the maturity 
profiles of financial assets and liabilities.   

As set out in the Viability Statement on pages 36 to 37, since the start of March 2020, various 
financial  scenarios  have  been  modelled  in  response  to  the  substantial  curtailment  of 
operations in respect of the Government’s response to the global COVID-19 pandemic, with a 
cautious assessment of future cash flows as a result. The Group has worked with its banking 
partners  to  ensure  that  sufficient  headroom  is  available  to  manage  working  capital 
requirements  and  consequently  on  6 May  2020 the Group’s  peak  Committed  Money  Market 
Loan  (“CMML”)  facility  of  £68,000,000  usually  made  available  in  April,  July,  October  and 
January  was  extended  such  that  it  will  also  be  made  available  in  August  and  September. 
Additionally,  on  30  April  2020,  the  Group  extended  its  used  vehicle  funding  line  from 
£35,000,000 to £45,000,000 to provide additional liquidity if required. 

Disclosed within note 26 are the undrawn banking facilities that the Group has at its disposal. 

The table  below  analyses the Group’s financial  liabilities  and  derivative  financial  instruments 
into  relevant maturity  groupings  based  on  the  remaining  period  at  the  balance  sheet  date to 
contractual  maturity  date.    The  amounts  disclosed  in  the  table  are  the  contractual 
undiscounted cash flows.  All borrowings are denominated in sterling.   

Vertu Motors plc 

97 

 
 
 
Notes to the Consolidated Financial Statements (continued) 
2.  Financial risk management (continued) 

Liquidity Risk (continued) 

Bank borrowings 
Other borrowings 
Lease liabilities 
Contract liabilities 
Trade and other payables (excluding 
social security and other taxes) 
At 29 February 2020 

Bank borrowings 
Other borrowings 
Contract liabilities 
Trade and other payables (excluding 
social security and other taxes) 
At 28 February 2019 

Less than one 
year 
£’000 
904 
25,547 
14,071 
10,974 

Between two 
and five years 
£’000 
45,908 
- 
82,823 
10,294 

Total 
£’000  
46,812 
25,547 
96,894 
21,268 

709,603 
761,099 

- 
139,025 

709,603 
900,124 

Less than one 
year 
£’000 
1,811 
23,166 
9,590 

Between two 
and five years 
£’000 
46,812 
- 
9,823 

Total 
£’000  
48,623 
23,166 
19,413 

711,327 
745,894 

- 
56,635 

711,327 
802,529 

Other borrowings represent amounts repayable under used car stocking facilities. 

3.  Capital risk management  

The  Group’s  primary  objective  when  managing  capital  is  to  safeguard  the  Group’s  ability  to 
continue as a going concern in order to provide returns for shareholders and benefits for other 
stakeholders. 

The  Group  must  ensure  that  sufficient  capital  resources  are  available  for  working  capital 
requirements and meeting principal and interest payment obligations as they fall due. 

Consistent with others in this industry, the Group monitors capital on the basis of the gearing 
ratio,  which  is  calculated  as  net  debt  divided  by total capital.   Net  debt  is  calculated  as  total 
borrowings  (including  current  and  non-current  borrowings  as  shown  in  the  consolidated 
balance  sheet)  less  cash  and  cash  equivalents.    Total  capital  is  calculated  as  total 
shareholders’ equity. 

The Group had net debt of £125,259,000 (including £96,894,000 IFRS16 lease obligations) at 
29 February 2020 as disclosed in note 33 to the consolidated financial statements (2019: net 
debt of £247,000). 

Fair value estimation 

The  carrying  value  less  impairment  provision  of  trade  receivables  and  payables  are 
considered  to  approximate  their  fair  values.    The  fair  value  of  long-term  borrowings 
approximates to the carrying value reported in the balance sheet, as the majority are variable 
rate borrowings. 

4.  Critical accounting estimates and judgements 

The  Group  makes  estimates  and  assumptions  concerning  the  future.    The  resulting 
accounting  estimates,  will,  by  definition,  seldom  equal  the  related  actual  results.    The 
estimates and assumptions that have a significant risk of causing a material adjustment to the 
carrying amounts of assets and liabilities are discussed below: 

Valuation of goodwill 

The  valuation  of  goodwill  acquired  is  performed  in  accordance  with  IFRS  3  and  is  therefore 
based  on  provisional  values  ascribed  within  the  measurement  period  subsequent  to 
acquisition. Management judgement has been used in determining the existence and value of 
separately identifiable assets acquired as part of the business combination. 

Vertu Motors plc 

98 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
4.  Critical accounting estimates and judgements (continued) 

Valuation of other intangible assets 

When a business combination takes place, the Group is required to assess whether there are 
any  additional  intangible  assets  arising  separately  from  goodwill.  Management  judgement  is 
required to determine whether an intangible asset can be separately identified, what fair value 
should be ascribed to the asset and its attributable useful life. 

Impairment of goodwill and other indefinite life assets 

The  Group  tests  annually,  or  whenever  events  or  changes  in  circumstances  occur,  to 
determine  whether  goodwill  or  other  indefinite  life  assets  have  suffered  any  impairment,  in 
accordance  with  the  accounting  policy  stated  above  and  in  note  15.    The  recoverable 
amounts of cash-generating units have been determined based on value-in-use calculations.  
These calculations require the use of estimates. Details of the key assumptions used for the 
impairment  testing  for the  year  ended  29  February  2020,  as  well  as  the  results  of  sensitivity 
analysis performed, are provided in note 15. 

Estimated useful life of intangibles, property, plant and equipment and impairment testing 

The  Group  estimates the  useful  life  and  residual  values  of  intangible  assets,  property,  plant 
and equipment and reviews these estimates at each financial year end.  The Group also tests 
for impairment when a trigger event occurs, or annually, as appropriate. 

Pension benefits 

During  the  year  ended  29  February  2020,  the  Group  operated  one  defined  benefit  pension 
scheme,  the  “Bristol  Street  Pension  Scheme”.  The  obligations  under  this  defined  benefit 
scheme  are  recognised  in  the  balance  sheet  and  represent  the  present  value  of  the 
obligations  calculated  by  independent  actuaries,  with  input  from  management.    These 
actuarial  valuations  include  assumptions  such  as  discount  rates,  annual  rates  of  return  and 
mortality rates.  These assumptions vary from time to time according to prevailing economic 
conditions.    Details  of  the  assumptions  used  for the  scheme  in  the  year  ended  29  February 
2020 are provided in note 30. 

Valuation of inventory 

The  Group’s  assessment  of  the  valuation  of  used  vehicle  inventory  at  29  February  2020 
involves  an  element  of  estimate  to  determine  the  expected  net  realisable  value  post  year 
end.  Significantly reduced sales, as a result of the temporary closure of all UK vehicle sales 
showrooms on 24 March 2020 in accordance with Government guidelines in response to the 
global  COVID-19  pandemic,  have  increased  uncertainty  over  vehicle  valuations.  Key 
assumptions used in the valuation of used vehicle inventory at 29 February 2020 of £121.3m 
include  sales  which  took  place  post  year  end  but  prior  to  the  closure  of  sales  operations, 
confirmed  order  take  during  the  lockdown  period,  latest  industry  guidance  and  historical 
trends.  

Revenue recognition 

The  Group’s  main  product/service  lines  are  the  sale  of  motor  vehicles,  parts  and  aftersales 
services.  The  Group  operates  an  income  recognition  policy  that  ensures  that  revenue  is 
recognised in line with satisfaction of the performance obligation, as set out in note 1. 
Given  the  complexity  of  the  initial  sale  of  a  vehicle  which  can  represent  several  bundled 
products,  judgement  is  involved  in  isolating  the  component  parts  of  the  transaction  and 
ensuring revenue is recognised appropriately. 

Vertu Motors plc 

99 

 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 

5.  Segmental information 

The  Group  adopts  IFRS  8  “Operating  Segments”,  which  determines  and  presents  operating 
segments  based  on  information  provided  to  the  Group’s  Chief  Operating  Decision  Maker 
(“CODM”), Robert Forrester, Chief Executive Officer.  The CODM receives information about 
the Group overall and therefore there is one operating segment. 

The CODM assesses the performance of the operating segment based on a measure of both 
revenue  and  gross  margin.    However,  to  increase  transparency,  the  Group  has  included 
below  an  additional  voluntary  disclosure  analysing  revenue  and  gross  margin  within  the 
reportable segment. 

Year ended 29 February 2020 

Aftersales1 
Used cars 
New car retail and Motability 
New fleet and commercial 

Year ended 28 February 2019 

Aftersales1 

Used cars 

New car retail and Motability 

New fleet and commercial 

6.  Operating expenses  

Revenue 
    £’m 

258.1 
1,235.4 
862.5 
708.5 
3,064.5 

Revenue 
    £’m 

257.1 

1,217.6 

862.8 

644.7 

Revenue 
Mix 
    % 

8.4 
40.3 
28.1 
23.2 
100.0 

Revenue 
Mix 
    % 

8.6 

40.9 

28.9 

21.6 

Gross 
Profit 
£’m 

143.5 
102.1 
62.7 
25.8 
334.1 

Gross 
Profit 
£’m 

136.0 

102.0 

63.9 

20.2 

Gross Profit 
Mix 
% 

Gross 
Margin 
   % 

43.0 
30.6 
18.8 
7.6 
100.0 

46.9 
8.3 
7.3 
3.6 
10.9 

Gross Profit 
Mix 
% 

Gross 
Margin 
   % 

42.2 

31.7 

19.8 

6.3 

43.9 

8.4 

7.4 

3.1 

2,982.2 

100.0 

322.1 

100.0 

10.8 

Wages and salaries excluding share based payments  
charge (note 9) 
Depreciation on property, plant and equipment 
(note 18) 
Profit on disposal of property, plant and equipment 
Auditors’ remuneration (note 7) 
Rental income 
Share based payments charge  
Amortisation  
VAT reclaim on dealer deposit contributions 
Impairment charges (notes 15 & 18) 
Change to fair value of contingent consideration 
Operating lease rentals – property 
Operating lease rentals – plant and equipment 
Operating lease rentals – vehicles 
Depreciation on right-of-use assets 
Other expenses 

2020 
£’000 

2019 
£’000 

173,911 

167,119 

11,309 
(238) 
240 
(185) 
733 
595 
- 
16,878 
(2,500) 
- 
256 
- 
14,065 
102,520 
317,584 

10,722 
(520) 
225 
(175) 
904 
543 
(3,069) 
- 
- 
11,581 
312 
4,933 
- 
100,517 
293,092 

1  Margin  in  aftersales  expressed  on  internal  and  external  turnover.  A  significant  part  of  the  role  of  the  service 
department is to support the vehicle sales department and therefore this is considered to be an important measure 
for the purpose of monitoring the departmental performance 
100 

Vertu Motors plc 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                                                
Notes to the Consolidated Financial Statements (continued) 

7.  Auditors’ remuneration 

2020 
£’000 

2019 
£’000 

Fees payable to the Company’s auditors for the 
audit of the parent company and consolidated 
financial statements 
Fees payable to the Company’s auditors and its 
associates for other services: 
 - audit of Group’s subsidiaries 
 - Other services 

8.  Non-underlying items 

Impairment charges (notes 15 & 18) 
Change to fair value of contingent consideration 
Net impairment charges * 
Share based payments charge  
Amortisation  
VAT reclaim on dealer deposit contributions 
Impact of change in accounting policy: 
- Depreciation on right of use assets (note 19) 
- Operating lease rentals – property 
- Operating lease rentals – vehicles 
Non-underlying operating (expenses)/income 
Impact of change in accounting policy: 
- Finance cost 
Non-underlying (loss)/profit before tax 
Tax on non-underlying items  

231 

5 
4 
240 

2020 
£’000 
(16,878) 
2,500 
(14,378) 
(733) 
(595) 
- 

(14,065) 
11,588 
5,594 
(12,589) 

(3,595) 
(16,184) 
193 
(15,991) 

220 

5 
- 
225 

2019 
£’000 
- 
- 
- 
(904) 
(543) 
3,069 

- 
- 
- 
1,622 

- 
1,622 
(326) 
1,296 

*£2,500,000 of the impairment charges relates to Vans Direct Limited. Contingent consideration for 
a corresponding amount was also released. 

Non-underlying items are presented separately in the Income Statement to enhance comparability 
of trading performance between periods. 

9. 

 Employee benefit expense  

Wages and salaries 
Social security costs 
Pension costs – defined contribution plans 

Share based payments charge (note 31) 

Employee benefit expense included in: 

Operating expenses 
Cost of sales 
Share based payment charge 

2020 
£’000 
176,421 
19,013 
4,733 
200,167 
733 
200,900 

2020 
£’000 
173,911 
26,256 
733 
200,900 

2019 
£’000 
169,546 
18,712 
3,766 
192,024 
904 
192,928 

2019 
£’000 
167,119 
24,905 
904 
192,928 

Details of the remuneration of the Directors who served during the year from 1 March 2019 to 29 
February  2020  and  the  year  from  1  March  2018  to  28  February  2019  are  given  in  the  Directors’ 
Remuneration Report on pages 65 to 70. 

Vertu Motors plc 

101 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 

10.  Average monthly number of people employed (including Directors) 

Sales and distribution 
Service, parts and accident repair centres 
Administration 

11.  Finance income and costs 

Interest on short-term bank deposits 
Net finance income relating to defined benefit 
pension schemes (note 30) 
Finance income 

Bank loans and overdrafts 
Vehicle stocking interest 
Lease liability interest 
Finance costs 

12.  Taxation 

Current tax 
Current tax charge 
Adjustment in respect of prior years 
Total current tax 
Deferred tax  
Origination and reversal of temporary differences 
Adjustment in respect of prior years 
Rate differences 
Total deferred tax (note 28) 
Income tax expense  

Profit before taxation 

Profit before taxation multiplied by the rate of 
corporation tax in the UK of 19% (2019: 19%) 

Non-qualifying depreciation 
Non-deductible expenses 
Change to fair value of contingent consideration 
Goodwill impairment 
Effect on deferred tax balances due to rate change 
IFRS 16 adjustment  
Property adjustment  
Permanent benefits 
Adjustments in respect of prior years 
Total tax expense included in the income statement 

2020 
Number 
2,055 
2,235 
1,413 
5,703 

2020 
£’000 
237 

168 
405 

(1,418) 
(4,548) 
(3,595) 
(9,561) 

2020 
£’000 

4,495 
(307) 
4,188 

181 
(21) 
(18) 
142 
4,330 

2020 
£’000 
7,317 

1,390 

944 
68 
(475) 
2,770 
(18) 
91 
10 
(122) 
(328) 
4,330 

2019 
Number 
2,018 
2,069 
1,285 
5,372 

2019 
£’000 
99 

177 
276 

(1,063) 
(2,894) 
- 
(3,957) 

2019 
£’000 

5,439 
(483) 
4,956 

(137) 
(12) 
(11) 
(160) 
4,796 

2019  
£’000 
25,332 

4,813 

527 
213 
- 
- 
(11) 
- 
(146) 
(105) 
(495) 
4,796 

The  Group’s  effective  rate  of  tax  is  19.24%  (2019:  18.85%)  in  line  with  the  standard  rate  of 
corporation  tax  in  the  UK.  The  rate  of  59.18%  includes  tax  on  non-underlying  items  (2019: 
18.93%). 

Vertu Motors plc 

102 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
13.  Earnings per share 

Basic and diluted earnings per share are calculated by dividing the earnings attributable to equity 
shareholders  by  the  weighted  average  number  of  ordinary  shares  during  the  year  or the  diluted 
weighted average number of ordinary shares in issue in the year.   

The Group only has one category of potentially dilutive ordinary shares, which are share options.  
A  calculation  has  been  undertaken  to  determine  the  number  of  shares  that  could  have  been 
acquired  at  fair  value  (determined  at  the  average  annual  market  price  of  the  Group’s  shares) 
based on the monetary value of the subscription rights attached to the outstanding share options. 

The number of shares calculated, as set out above, is compared with the number of shares that 
would have been issued assuming the exercise of the share options. 

Underlying earnings per share is calculated by dividing underlying earnings attributable to equity 
shareholders by the weighted average number of ordinary shares in issue during the year.  

Profit attributable to equity shareholders 
Non-underlying items (note 8) 
Underlying earnings attributable to equity 
shareholders 

Weighted average number of shares in issue (‘000s) 
Potentially dilutive shares (‘000s) 
Diluted weighted average number of shares in 
issue (‘000s) 

Basic earnings per share 
Diluted earnings per share 
Basic underlying earnings per share 
Diluted underlying earnings per share 

14.  Dividends per share 

2020 
£’000 
2,987 
15,991 

18,978 

2019 
£’000 
20,536 
(1,296) 

19,240 

370,470 
4,348 

377,024 
5,512 

374,818 

382,536 

0.81p 
0.80p 
5.12p 
5.06p 

5.45p 
5.37p 
5.10p 
5.03p 

Dividends of £6,122,000 were paid in the year to 29 February 2020 (2019: £5,657,000), 1.65p per 
share  (2019:  1.50p).  In  light  of  the  immediate  and  significant  impact  of  the  Government’s 
response  to  COVID-19  on the Group, the  Board  does  not  propose  a final  dividend  in  respect  of 
the year ended 29 February 2020. 

15.  Goodwill and other indefinite life assets 

2020 

Cost  
At 1 March 2019 
Acquisitions (note 17) 
At 29 February 2020 

Accumulated impairment charges 
At 1 March 2019 
Impairment charge 
At 29 February 2020 

Net Book Value 
At 29 February 2020 
At 28 February 2019 

Goodwill 
£’000 

Franchise 
relationships 
£’000 

Total 
£’000 

112,392 
1,791 
114,183 

114 
14,754 
14,868 

26,410 
677 
27,087 

- 
- 
- 

27,087 
26,410 

99,315 
112,278 

85,982 
1,114 
87,096 

114 
14,754 
14,868 

72,228 
85,868 

Vertu Motors plc 

103 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
15.  Goodwill and other indefinite life assets (continued) 

2019 

Cost  
At 1 March 2018 
Acquisitions 
At 28 February 2019 

Accumulated impairment charges 
At 1 March 2018 and at 28 
February 2019 

Net Book Value 
At 28 February 2019 
At 28 February 2018 

Impairment  

Goodwill 
£’000 

74,303 
11,679 
85,982 

Franchise 
relationships 
£’000 

20,192 
6,218 
26,410 

Total 
£’000 

94,495 
17,897 
112,392 

(114) 

- 

(114) 

85,868 
74,189 

26,410 
20,192 

112,278 
94,381 

In  accordance  with  IAS  36,  ‘Impairment  of  Assets’,  the  Group  tests  the  following  assets  for 
impairment annually: 

•  Goodwill and other indefinite life assets 
•  Other assets where there is any indication that the relevant asset may be impaired 

In the years ended 29 February 2020 and 28 February 2019, the acquired goodwill and other 
indefinite life assets were tested for impairment.  

For  the  purposes  of  impairment  testing  of  goodwill  and  other  indefinite  life  assets,  the 
Directors recognise the Group’s Cash Generating Units (“CGU”s) to be connected groupings 
of dealerships acquired together. 

A summary of the goodwill purchased is presented below: 

Bristol Street Group Limited 
Albert Farnell Limited 
Hillendale Group Limited 
SHG Holdings Limited 
Bury Land Rover 
Sigma Holdings Limited and Hughes Group Limited 
Gordon Lamb Group Limited 
Vans Direct Limited 
Leeds, Huddersfield, Harrogate and Skipton Volkswagen  
Other acquisitions 

A summary of franchise relationships acquired is presented below: 

Albert Farnell Limited 
Hillendale Group Limited 
Bury Land Rover 
SHG Holdings Limited 
Sigma Holdings Limited and Hughes Group Limited 
Gordon Lamb Group Limited 
Leeds, Huddersfield, Harrogate and Skipton Volkswagen  

2020 
£’000 
13,860 
13,279 
5,159 
7,842 
4,415 
5,874 
5,754 
4,475 
1,114 
10,456 
72,228 

2020 
£’000 
7,373 
1,749 
2,595 
1,497 
9,989 
3,207 
677 
27,087 

2019 
£’000 
13,860 
13,279 
5,159 
7,842 
4,415 
16,585 
5,754 
6,973 
- 
12,001 
85,868 

2019 
£’000 
7,373 
1,749 
2,595 
1,497 
9,989 
3,207 
- 
26,410 

The  recoverable  amount  of  a  CGU  is  determined  based  on  value-in-use  calculations.    These 
calculations use pre-tax cash flow projections to perpetuity. 

Vertu Motors plc 

104 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
15.  Goodwill and other indefinite life assets (continued) 

The key assumptions for the value in use calculations are those regarding the discount rates, 
growth rates and expected changes to gross profits and direct costs during the year: 

•  Management  estimates  discount  rates  using  pre-tax  rates  that  reflect  current  market 

assessments and the time value of money and the risks specific to the CGUs. 

•  Growth rates are based upon industry forecasts and the past performance of the CGU. 
•  Changes in gross profits and direct costs are based on past practices and expectations 

of future changes in the market. 

Impairment  testing  in  the  year  ended  29  February  2020  included  a  cautious  assessment  of 
the  cash  flow  impact  of  a  substantial  curtailment  of  operations  in  response  to  the  global 
COVID-19  pandemic.  Calculations  included  an  assumed  three-month  full  closure  of 
dealership  sales  operations  in  the  year  to  February  2021,  followed  by  a  further  period  of 
steady recovery to historic levels of performance for each CGU starting February 2022. 

Annual  growth  rates  typically  between  0%  and  3%  are  assumed  for  years  three  to  five 
depending on the CGU, after which a growth rate of 0% is assumed to perpetuity. Cash flows 
into perpetuity have been used to reflect the long-term and open-ended nature of the Group’s 
business model. 

A risk adjusted pre-tax discount rate reflecting the Group’s Weighted Average Cost of Capital 
(“WACC”) of 8% (2019: 8%) is applied. 

As a result of this value in use calculation taking into account the impact of COVID-19 on post 
year  end  trading  performance  and  cash  flows,  impairment  charges  of  £14,754,000  were 
incurred during the year ended 29 February 2020 (2019: £Nil) to align the carrying value with 
the value in use. 

In addition to the calculations outlined above, the Group also performed a review of deferred 
consideration  due  under  earn  out  arrangements  in  respect  of  acquisitions  from  previous 
financial  years.  As  a  result  of  the  financial  performance  of  Vans  Direct  Limited  against  the 
relevant earn out criteria during the year ended 29 February 2020, the value of the liability in 
respect  of  deferred  consideration  for  the  earn  out  on  this  acquisition  was  reassessed  at  29 
February  2020  as  £Nil,  with  the  change  in  fair  value  being  recognised  in  profit  or  loss  in 
accordance with IFRS 9.  

Sensitivity  analysis  has  been  performed  on  the  impairment  test  based  on  three  potential 
scenarios with the following results: 

• 

• 

• 

If the impact of COVID-19 resulted in a reduction in gross profit which is 20% higher 
than  that  included  in  the  forecast,  the  Group  would  incur  an  additional  impairment 
charge in respect of goodwill and other indefinite life assets of £1.9m. 

If  the  growth  rate  in  years  three  to  five  reduces  to  -3%,  the  Group  would  incur  an 
additional impairment charge in respect of goodwill and other indefinite life assets of 
£8.4m. 

If  the  pre-tax  WACC  increased  to  9%,  the  Group  would  incur  an  additional 
impairment charge in respect of goodwill and other indefinite life assets of £9.9m. 

Vertu Motors plc 

105 

 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
16.  Other intangible assets 

2020 

Cost 
At 1 March 2019 
Additions 
At 29 February 2020 

Accumulated amortisation 
At 1 March 2019 
Charge for the year 
At 29 February 2020 

Net book value at 29 February 2020 
Net book value at 28 February 2019 

2019 

Cost 
At 1 March 2018 
Acquisitions 
Additions 
Disposals 
At 28 February 2019 

Accumulated amortisation 
At 1 March 2018 
Charge for the year 
Disposals 
At 28 February 2019 

Net book value at 28 February 2019 
Net book value at 28 February 2018 

Software 
costs 
£’000 

Brand 
£’000 

Customer 
relationships 
£’000 

2,270 
116 
2,386 

1,599 
356 
1,955 

431 
671 

541 
- 
541 

- 
54 
54 

487 
541 

1,985 
- 
1,985 

598 
185 
783 

1,202 
1,387 

Earn out 
£’000 

Software 
costs 
£’000 

Brand 
£’000 

Customer 
relationships 
£’000 

400 
- 
- 
(400) 
- 

400 
- 
(400) 
- 

- 
- 

2,116 
5 
150 
(1) 
2,270 

1,147 
453 
(1) 
1,599 

671 
969 

- 
541 
- 
- 
541 

- 
- 
- 
- 

541 
- 

855 
1,130 
- 
- 
1,985 

508 
90 
- 
598 

1,387 
347 

Total 
£’000 

4,796 
116 
4,912 

2,197 
595 
2,792 

2,120 
2,599 

Total 
£’000 

3,371 
1,676 
150 
(401) 
4,796 

2,055 
543 
(401) 
2,197 

2,599 
1,316 

The  earn  out  disposed  of  in  the  year  to  28  February  2019  relates  to  an  acquisition  in  a 
previous accounting period for which the earn out period is now complete. 

17.  Business combinations 

a)  Acquisition of Harrogate, Leeds, Skipton and Huddersfield Volkswagen  

On 16 January 2020, the Group acquired the trade and assets of four Volkswagen dealerships in 
Yorkshire  from  Goodman  Retail  Limited.  The  consideration  payable  on  completion  amounted  to 
£6,921,000 and was initially settled from the Group’s existing cash resources, this was drawn down 
from the Group’s Revolving Credit Facility subsequent to the year end.  

Details of the fair value of the net assets acquired and goodwill arising are as follows: 

Intangible assets 
Property, plant and equipment 
Right-of-use asset 
Inventories 
Trade and other receivables 
Trade and other payables 
Lease liabilities 
Deferred tax 
Provision 
Net assets acquired 
Goodwill 
Consideration  

Vertu Motors plc 

106 

Fair 
Value 
£’000 
677 
1,608 
9,491 
5,700 
286 
(2,062) 
(9,491) 
(115) 
(287) 
5,807 
1,114 
6,921 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
17.  Business combinations (continued) 

a)  Acquisition of Harrogate, Leeds, Skipton and Huddersfield Volkswagen (continued) 

Acquisition  related  costs  (included  in  the  consolidated  income  statement  for  the  year  ended  29 
February 2020) totalled £147,000 in respect of this acquisition. 

The goodwill arising on acquisition is attributable to the anticipated profitability of the distribution of 
the Group’s products through the acquired dealerships. 

b) Acquisition of Bradford Honda and Kia 

On  28  February  2020,  the  Group  acquired  the  trade  and  assets  of  a  multi  franchise  dealership  in 
Bradford  consisting  of  Honda  and  Kia  from  Vantage  Motor  Group  Limited.  The  consideration 
payable on completion amounted to £3,906,000 and was initially settled from the Group’s existing 
cash  resources.  Subsequent  to  the  year  end  this  was  drawn  down  from  the  Group’s  Revolving 
Credit Facility.   

Details of the fair value of the net assets acquired and goodwill arising are as follows: 

Property, plant and equipment 
Inventories 
Trade and other payables 
Net assets acquired 
Goodwill 
Consideration  

Fair 
Value 
£’000 
3,071 
863 
(28) 
3,906 
- 
3,906 

Acquisition  related  costs  (included  in  the  consolidated  income  statement  for  the  year  ended  29 
February 2020) totalled £29,000 in respect of this acquisition. 

c) Other acquisitions 

On  20  January  2020,  the  Group  acquired  the  trade  and  assets  of  Leven  Cars  Group  Limited  in 
respect  of  its  Kia,  Suzuki  and  Mitsubishi  Edinburgh  franchises  from  administration.  The 
consideration  payable  on  completion  amounted  to  £25,000  and  was  settled  from  the  Group’s 
existing cash resources.  

On  28  February  2020,  the  Group  acquired  the  trade  and  assets  of  a  Peugeot  dealership  from 
Robins  and  Day.  There  was  a  receivable  due  on  completion  of  £1,000.  On  1  March  2020,  the 
Group  commenced  operation  of  the  Peugeot  franchise  in  Derby  from  newly  refurbished  existing 
Group premises.  

Details  of  the  estimated  fair  value  of  the  net  assets  acquired  and  goodwill  arising  in  these 
acquisitions are as follows: 

Property, plant and equipment 
Trade and other payables 
Net assets acquired 
Goodwill 
Consideration  

Fair 
Value 
£’000 
27 
(3) 
24 
- 
24 

Acquisition  related  costs  (included  in  the  consolidated  income  statement  for  the  year  ended  29 
February 2020) totalled £23,000 in respect of these acquisitions. 

Vertu Motors plc 

107 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
17.  Business combinations (continued) 

Summary of acquisitions’ cash consideration 

Yorkshire Volkswagen 
Bradford Honda and Kia 
Other acquisitions 

Hughes Group Limited – payment of 
deferred consideration 
Vans Direct Limited – measurement 
period adjustments 
Cash outflow on acquisition of 
businesses 

Cash 
Consideration 
£’000 
6,921 
3,906 
24 
10,851 

(Cash)/ 
Borrowings 
Acquired 
£’000 
- 
- 
- 
- 

Total 
£’000  
6,921 
3,906 
24 
10,851 

1,500 

47 

12,398 

Deferred consideration of £1,500,000 was paid during the year in respect of the acquisition of 
Hughes  Group  Limited  which  became  due  12  months  after  the  acquisition  date.  A  further 
£47,000  cash  outflow  arose  as  a  result  of  adjustments  to  the  net  assets  on  acquisition  of 
Vans Direct Limited identified within the measurement period subsequent to acquisition. 

Deferred consideration 

Deferred consideration outstanding at 29 February 2020: 

Vans Direct Limited 
Hughes Group Limited 
Other businesses*  
Total deferred consideration 

Maturity of deferred consideration: 

Payable in less than 12 months 
Payable in greater than 12 months 
Total deferred consideration 

2020 
£’000 
- 
- 
- 
- 

2020 
£’000 
- 
- 
- 

2019 
£’000 
2,500 
1,500 
100 
4,100 

2019 
£’000 
1,500 
2,600 
4,100 

Deferred  consideration  in  relation  to  Vans  Direct  Limited  was  released  during  the  year  due  to  a 
reassessment  of  the  likelihood  of  the  business  achieving  the  relevant  performance  criteria  in  the 
earn out period.  

*Deferred  consideration  in  respect  of  “other  businesses”  relates  to  earn  out  arrangements  on  the 
acquisitions  of  ancillary  businesses  payable  in  future  periods.  The  value  of  this  liability  was 
reassessed at each period end based on what is expected to be due in future periods under these 
arrangements. The period of assessment expired in February 2020 and there is no longer a liability 
due. 

Vertu Motors plc 

108 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
17.  Business combinations (continued) 

Summary of the fair value of net assets acquired 

Intangible assets 
Property, plant and equipment 
Right-of-use asset 
Inventories 
Trade and other receivables 
Cash and cash equivalents 
Trade and other payables 
Lease liabilities 
Provisions 
Corporation tax 
Deferred tax 
Net assets acquired 

18.  Property, plant and equipment 

2020 

Cost 
At 1 March 2019 
Acquisitions (note 17) 
Additions 
Disposals 
Reclassifications 
Transfers to assets held for sale 
At 29 February 2020 

Accumulated depreciation and 
impairment 
At 1 March 2019 
Depreciation charge 
Disposals 
Reclassifications 
Impairment 
Transfer to assets held for sale 
At 29 February 2020 

Net Book Value 
At 29 February 2020 

 Yorkshire 
Volkswagen 
£’000 

Bradford 
Honda 
and Kia 
£’000 

Other 
acquisitions 
£’000 

677 
1,608 
9,491 
5,700 
286 
- 
(2,062) 
(9,491) 
(287) 
- 
(115) 
5,807 

- 
3,071 
- 
863 
- 
- 
(28) 
- 
- 
- 
- 
3,906 

- 
27 
- 
- 
- 
- 
(3) 
- 
- 
- 
- 
24 

Total 
£’000 

677 
4,706 
9,491 
6,563 
286 
- 
(2,093) 
(9,491) 
(287) 
- 
(115) 
9,737 

Freehold 
and long 
leasehold 
 land and 
buildings* 
£’000 

232,202 
3,945 
9,084 
(1,712) 
76 
(495) 
243,100 

24,457 
5,012 
(228) 
63 
2,124 
(78) 
31,350 

Short 
leasehold 
land and 
buildings* 
£’000 

Vehicles  
and 
machinery 
£’000 

Furniture, 
Fittings  
and 
equipment 
£’000 

Total 
£’000 

5,378 
- 
84 
(23) 
(76) 
- 
5,363 

2,667 
641 
(2) 
(63) 
- 
- 
3,243 

10,436 
514 
2,351 
(713) 
(51) 
- 
12,537 

4,905 
1,988 
(565) 
(15) 
- 
- 
6,313 

16,498  264,514 
4,706 
15,177 
(3,169) 
- 
(495) 
19,733  280,733 

247 
3,658 
(721) 
51 
- 

7,667 
3,668 
(671) 
15 
- 
- 
10,679 

39,696 
11,309 
(1,466) 
- 
2,124 
(78) 
51,585 

211,750 

2,120 

6,224 

9,054  229,148 

At 28 February 2019 

207,745 

2,711 

5,531 

8,831  224,818 

* Includes leasehold improvements and franchise standards property improvements. 

Depreciation expense of £11,309,000 has been charged in operating expenses (note 6).  

The £2,124,000 impairment charge in the period relates to two of the Group's freehold properties 
in Newcastle and Sheffield and has been included in non-underlying items (note 8). 

In  addition  to  the  security  provided  for  the  Group’s  bank  borrowings,  specific  charges  over 
freehold land and buildings with a cost of £10,900,000 (2019: £10,900,000) have been granted to 
manufacturer partners as security against consignment stocking lines. 

Vertu Motors plc 

109 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
18.  Property, plant and equipment (continued) 

2019 

Cost 
At 1 March 2018 
Acquisitions 
Additions 
Disposals 
Reclassifications 
Transfer to assets held for sale  
At 28 February 2019 

Accumulated depreciation 
At 1 March 2018 
Depreciation charge 
Disposals 
Reclassifications 
At 28 February 2019 

Net Book Value 
At 28 February 2019 

Freehold 
and long 
leasehold 
 land and 
buildings* 
£’000 

200,728 
6,264 
26,853 
(1,612) 
719 
(750) 
232,202 

19,339 
4,814 
(181) 
485 
24,457 

Short 
leasehold 
land and 
buildings* 
£’000 

Vehicles  
and 
machinery 
£’000 

Furniture, 
Fittings  
and 
equipment 
£’000 

Total 
£’000 

5,421 
- 
23 
(66) 
- 
- 
5,378 

1,941 
776 
(50) 
- 
2,667 

8,460 
114 
2,552 
(815) 
125 
- 
10,436 

3,921 
1,757 
(792) 
19 
4,905 

15,206  229,815 
7,060 
32,795 
(4,406) 
- 
(750) 
16,498  264,514 

682 
3,367 
(1,913) 
(844) 
- 

6,610 
3,375 
(1,814) 
(504) 
7,667 

31,811 
10,722 
(2,837) 
- 
39,696 

207,745 

2,711 

5,531 

8,831  224,818 

At 28 February 2018 

181,389 

3,480 

4,539 

8,596  198,004 

19.  Leases 

Amounts recognised in the balance sheet 

The balance sheet shows the following amounts relating to leases: 

Right-of-use assets 
Property 
Vehicles 

Lease liabilities 
Current 
Non-current 

2020 
£’000 
80,801 
6,212 
87,013 

1 March 2019* 
£’000  
73,865 
4,888 
78,753 

(14,071) 
(82,823) 
(96,894) 

(15,286) 
(72,675) 
(87,961) 

*In the previous year, the Group only recognised lease assets and lease liabilities in relation to leases that were classified 
as ‘finance leases’ under IAS 17 Leases. The assets presented in property, plant and equipment and the liabilities as part of 
the Group’s borrowings. For adjustments recognised on adoption of IFRS 16 on 1 March 2019, please refer to note 1. 

Additions to the right-of-use assets during the 2020 financial year were £22,325,000. 

Amounts recognised in the statements of profit or loss 

The statement of profit or loss shows the following amounts relating to leases: 

Depreciation charge of right-of-use assets 
Property 
Vehicles 

Interest expense (included in finance cost) 

2020 
£’000 
8,704 
5,361 
14,065 

3,595 

2019 
£’000  
- 
- 
- 

- 

The total cash outflow in respect of lease payments in the year ended 29 February 2020 was 
£16,987,000. 

Vertu Motors plc 

110 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
20.  Subsidiary undertakings 

A  list  of  subsidiary  undertakings  (ordinary  shares  100%  owned  and  incorporated  within  the 
United  Kingdom),  as  at  29  February  2020  and  28  February  2019  is  given  in  note  7  of  the 
Vertu Motors plc company only financial statements (pages 133 to 135). 

21.  Inventories 

New vehicle stock 
Used vehicle stock  
Demonstrator and courtesy vehicles 
Parts and sundry stocks 

The total value of new vehicle stock is comprised of the following: 

Interest bearing consignment stock 
Stock invoiced not yet paid held by Manufacturers 
to the order of the Group 
Other new vehicle stock 

2020 
£’000 
475,427 
121,252 
29,457 
13,041 
639,177 

2020 
£’000 
51,849 

366,513 
57,065 
475,427 

2019 
£’000  
470,288 
105,710 
29,727 
12,950 
618,675 

2019 
£’000  
46,401 

378,954 
44,933 
470,288 

A corresponding liability is held in trade payables in respect of stock invoiced not yet paid held by 
Manufacturers  to  the  order  of  the  Group  and  interest  bearing  consignment  stock.  The  cost  of 
inventories recognised as expense and included within ‘cost of sales’ amounted to £2,815,187,000 
(2019: £2,745,070,000). 

22.  Property assets held for resale 

At beginning of year 
Transfers in from freehold property  
Property sold during the year 
At end of year 

2020 
£’000 
1,324 
417 
(1,324) 
417 

2019 
£’000 
2,449 
750 
(1,875) 
1,324 

Properties sold during the year relates to a dealership property in High Wycombe which was sold 
on 29 March 2019 realising cash proceeds equal to net book value and fair value of £750,000 and 
an empty dealership property in Barnsley. The property was sold on 26 March 2019 realising cash 
proceeds of £624,000 and a profit on disposal of £50,000. 

The  transfer  in  from  freehold  property  during  the  year  ended  29  February  2020  relates  to  a 
dealership property in Retford.  

23.  Trade and other receivables 

Trade receivables 
Less provision for impairment of trade receivables 
Trade receivables (net) 
Other receivables 
Prepayments and accrued income 

2020 
£’000 
52,136 
(1,557) 
50,579 
10,197 
10,944 
71,720 

2019 
£’000 
36,219 
(1,272) 
34,947 
19,459 
8,487 
62,893 

The  Group  measures  the  loss  allowance  for  trade  receivables  at  an  amount  equal  to  the  lifetime 
expected  credit  losses  (“ECL”).  The  ECL  on  trade  receivables  are  measured  using  a  provision 
matrix  by  reference  to  past  default  experience,  current  financial  position  of  the  debtors  and  any 
known specific factors.  

There  has  been  no  change  in  significant  assumptions  or  the  method  of  estimation  of  ECL  during 
the current financial year. 

Vertu Motors plc 

111 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
23.  Trade and other receivables (continued) 

The following table shows the profile of the Group’s trade receivables.  

Current 
£’000 
42,889 
29,314 

31-60 
£’000 
5,878 
4,334 

61-90 
£’000 
741 
1,123 

2020 
2019 

>90 
£’000 
2,628 
1,448 

Trade 
Receivables 
£’000 
52,136 
36,219 

Loss 
Allowance 
£’000 
(1,557) 
(1,272) 

Trade 
Receivables 
(net) 
£’000 
50,579 
34,947 

As at 29 February 2020, trade receivables of £4,108,000 (2019: £836,000) were past due but 
not impaired.  The ageing of these receivables are all within 3 months overdue. 

Movements in the Group’s provision for impairment of trade receivables are as follows: 

At beginning of year 
Charge for receivables impairment 
Receivables written off during the year as uncollectible 
Unused amounts reversed 
At end of year 

2020 
£’000 
1,272 
505 
11 
(231) 
1,557 

2019 
£’000 
1,224 
421 
(16) 
(357) 
1,272 

The  creation  and  release  of  provision  for  impaired  receivables  has  been  included  in  ‘other 
expenses’ within ‘operating expenses’ in the income statement (note 6).  Amounts charged to the 
loss  allowance  account  are  generally  written  off  when  there  is  no  expectation  of  recovering 
additional cash. 

The Group  considers there to  be  no  material  difference  between  the  fair value  of  trade  and  other 
receivables and their carrying amount in the balance sheet. 

The other asset classes within trade and other receivables do not contain impaired assets. 

Credit Risk Management 

It  is  the  Group’s  policy  to  invest  cash  and  assets  safely  and  profitably.    To  control  credit  risk, 
counterparty credit limits are set by reference to published credit ratings.  The Group considers the 
risk  of  material  loss  in  the  event  of  non-performance  by  a  financial  counterparty  to  be  low.    The 
maximum  exposure  to  credit  risk  at  the  reporting  date  is  the  carrying  value  of  each  class  of 
receivable mentioned above.   

24.  Cash and cash equivalents 

Cash in bank and in hand 

25.  Trade and other payables 

Current 
Trade payables 
Social security and other taxes  
Accruals  
Other payables 

2020 
£’000 
40,839 

2020 
£’000 

632,911 
6,667 
50,692 
26,000 
716,270 

2019 
£’000 
66,519 

2019 
£’000  

639,577 
5,937 
45,750 
26,000 
717,264 

Other  payables  comprise  non-interest  bearing  advance  payments  from  the  Group’s  finance 
company partners. 

Trade and other payables, excluding social security and other taxes and deferred income, are 
designated  as  financial  liabilities  carried  at  amortised  cost.   Their fair  value  is  considered  to 
be equal to their carrying value. 

Accruals includes £12,767,000 (2019: £11,971,000) in respect of outstanding service plans. 

Vertu Motors plc 

112 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
26.  Borrowings 

Current 
Other borrowings 

Non-current 
Bank borrowings 

Borrowings are repayable as follows: 

6 months or less 
6-12 months 
1-5 years 

2020 
£’000 

25,547 
25,547 

43,657 
43,657 
69,204 

2020 
£’000 
25,547 
- 
43,657 
69,204 

2019 
£’000 

23,166 
23,166 

43,600 
43,600 
66,766 

2019 
£’000 
23,166 
- 
43,600 
66,766 

The fair value of borrowings equals their carrying amount, as the impact of discounting is not 
significant.  Borrowings are designated as financial liabilities carried at amortised cost.  

a)  Bank borrowings 

The  Group’s  Revolving  Credit  Facility  (“RCF”)  was  available  throughout  the  year  ended  29 
February  2020  and  is  in  place  until  27  February  2024.  At  1  March  2019  the  Group  had  a 
committed  RCF  available  of  £62,000,000,  as  well  as  having  access  to  an  additional 
£15,000,000  uncommitted  “accordion”  facility.  This  facility  bears  an  interest  rate  of  between 
1.3%  and  2.1%  above  LIBOR  depending  on  the  value  of  the  Group’s  net  debt  to  EBITDA 
ratio.  Interest was paid on the debt drawn under this facility at the rate of 1.3% above LIBOR 
throughout the year to 29 February 2020. £44,100,000 of the RCF was drawn at 29 February 
2020.   

On 17 March 2021, subsequent to the year end, the Group drew down a further £10,000,000 
of the RCF facility to aid liquidity driven by the uncertainty surrounding the Global COVID-19 
pandemic. The Group’s banks agreed to a waiver of financial covenants for the May 2020 and 
August  2020  measurement  periods.  In  consideration  for  this  interest  rates  at  2.1%  above 
LIBOR will be applied to drawings under the RCF facility from 1 June 2020.  

On 31 July 2017, the Group entered into a three year interest rate swap in respect of the first 
£10,000,000  of  the  RCF  facility,  swapping  LIBOR  for  a  fixed  interest  rate  of  0.675%.  On  6 
August  2018,  the  Group  entered  into  a  five  year  interest  rate  swap  in  respect  of  a  further 
£7,000,000  of  this  facility,  swapping  LIBOR  for  a  fixed  interest  rate  of  1.424%.  On  31  July 
2019,  the  Group  entered  into  a  further  interest  rate  swap  in  respect  of  £5,000,000  of  the 
Group’s borrowings, swapping LIBOR for a fixed interest rate of 1.214% which increased the 
value of hedged borrowings to £22,000,000 overall. 

A  rate  of  1.10%  above  base  rate  has  been  applied  in  relation  to  overdrafts  and  a  rate  of 
1.10%  above  LIBOR  has  been  applied  to  the  Committed  Money  Market  Loan  (“CMML”) 
facility. The bank borrowings are secured on the assets of the Company and the Group. 

The  overdraft  and  CMML  facilities  were  renewed  for  a  further  12  months  on  6  May  2020. 
During  the  year  ended  29  February  2020  the  facilities  applicable  during  peak  months  was 
£68,000,000. The applicable interest rates on the working capital facilities, namely the CMML 
and  overdraft,  were  unchanged.  On  6  May  2020,  the  terms  of  the  CMML  facility  were 
amended  such  that  the  4  peak  months  of  the  year  were  extended  to  include  August  and 
September,  as  well  as  April, July, October  and  January,  to  aid  cash  flow  requirements  as  a 
consequence  of  the  global  COVID-19  pandemic.  Interest  rates  applicable  to  these  facilities 
have been increased to 1.75% above LIBOR from 1 June 2020. 

Vertu Motors plc 

113 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
26.  Borrowings (continued) 

a)  Bank borrowings (continued) 

The Group had the following undrawn borrowing and overdraft facilities at 29 February 2020: 

Floating rate 
 - Overdraft (uncommitted) expiring in one year 
 - CMML (committed) facility expiring in one year 
 - RCF facility expiring in greater than one year * 
 - Other borrowings 

2020 
£’000 

5,000 
68,000 
17,900 
9,453 
100,353 

2019 
£’000 

5,000 
68,000 
17,900 
11,834 
102,734 

* Excludes the uncommitted “accordion” facility referred to above. 

b) 

 Other borrowings 

Other  borrowings  represent  amounts  repayable  under  used  car  stocking  facilities.  These 
loans  are  subject  to  interest  at  1.5%  above  LIBOR  and  are  secured  against  the  related 
vehicles. 

At 29 February 2020 the facility available to the Group was £35,000,000 (2019: £35,000,000). 
Subsequent  to  the  year  end,  on  30  April  2020  the  available  facilities  were  increased  to 
£45,000,000.  

c)  Financial assets 

The  Group’s  financial  assets  on  which  floating  interest  is  receivable  comprise cash  deposits 
and cash in hand of £40,839,000 (2019: £66,519,000).  The cash deposits comprise deposits 
placed  on  money  market  at  call,  seven  day  and  cash  deposited  with  counterparty  banks  at 
commercially negotiated interest rates. 

The  IFRS  9  classification  for  trade  and  other  receivables  and  cash  and  cash  equivalents  is 
amortised cost.  Their fair value is deemed to be equal to their carrying value. 

27.  Derivative financial instruments 

Interest rate swap contracts 

The  fair  values  of  derivative  financial  instruments  used  for  hedging  purposes  are  disclosed 
below: 

£10m Interest rate swap – cash flow hedges 
£7m Interest rate swap – cash flow hedges 
£5m Interest rate swap – cash flow hedges 
Total derivates designated as hedging instruments 

Non-current borrowings subject to hedging instruments 
Total derivative financial liabilities 

2020 
£’000 
(1) 
(198) 
(294) 
(493) 

2020 
£’000 
22,000 
22,000 

2019 
£’000 
44 
(69) 
- 
(25) 

2019 
£’000 
17,000 
17,000 

The  Group  manages  its  cash-flow  interest  rate  risk  by  using  floating-to-fixed  interest  rate 
swaps. Normally the Group raises long-term borrowings at floating rates and swaps them into 
fixed rates. 

The  notional  principal  amounts  of  outstanding  floating  to  fixed  interest  rate  swap  contracts 
designated  as  hedging  instruments  in  cash flow  interest rate  hedges  of  variable  rate  debt  at 
29 February 2020 totalled £22,000,000 (2019: £17,000,000). Their combined fair value was a 
liability of £493,000 (2019: £25,000). 

At 29 February 2020, the main floating rate was LIBOR. Gains and losses recognised in the 
cash  flow  hedging  reserve  in  equity  on  interest  rate swap  contracts  as  at  29  February  2020 
will  be  released  to  the  consolidated  statement  of  comprehensive  income  as  the  related 
interest expense is recognised. 

Vertu Motors plc 

114 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
28.  Deferred income tax liabilities  

Deferred income tax assets and liabilities are offset when there is a legally enforceable right 
to offset current tax assets against current tax liabilities and when the deferred income taxes 
relate to the same fiscal authority.  The amounts offset are as follows: 

Deferred tax asset to be recovered after more than 12 
months 
Deferred tax liabilities to be recovered after more than 12 
months 
Deferred tax liabilities (net) 

2020 
£’000 

2019 
£’000 

(2,152) 

(1,882) 

10,331 
8,179 

9,476 
7,594 

The gross movement on the Group’s deferred income tax account is as follows: 

2020 

At 1 March 2019 
Charged/(credited) to income statement 
(note 12) 
Charged/(credited) directly to equity 
Acquisitions 
At 29 February 2020 

2019 

At 1 March 2018 
Credited to income statement (note 12) 
(Credited)/charged directly to equity 
Acquisitions (note 17) 
At 28 February 2019 

2020 

Deferred tax 
liabilities 
£’000 
9,476 

Deferred tax 
assets 
£’000 
(1,882) 

332 
408 
115 
10,331 

(190) 
(80) 
- 
(2,152) 

Deferred tax 
liabilities 
£’000 
8,214 
(4) 
(46) 
1,312 
9,476 

Deferred tax 
assets 
£’000 
(1,737) 
(156) 
11 
- 
(1,882) 

Share  
based 

payments  Pensions 
£’000 
1,093 

£’000 
(735) 

Other 
timing 
differences 
£’000 
5,259 

Accelerated tax  
depreciation 
£’000 
1,977 

At 1 March 2019 
Charged/(credited) to income 
statement (note 12) 
Acquisitions  
Charged/(credited) directly to equity 
At 29 February 2020 

400 
- 
- 
2,377 

(72) 
- 
- 
(807) 

6 
- 
408 
1,507 

(192) 
115 
(80) 
5,102 

2019 

At 1 March 2018 
(Credited)/charged to income 
statement (note 12) 
Acquisitions  
(Credited)/charged directly to equity 
At 28 February 2019 

Accelerated tax  
depreciation 
£’000 
1,926 

Share  
based 

payments  Pensions 
£’000 
1,114 

£’000 
(642) 

Other 
timing 
differences 
£’000 
4,079 

(204) 
255 
- 
1,977 

(93) 
- 
- 
(735) 

25 
- 
(46) 
1,093 

112 
1,057 
11 
5,259 

In March 2020 it was announced that the reduction in the UK rate to 17% will now not occur 
and the Corporation Tax Rate will be held at 19%. As the substantive enactment was after the 
balance  sheet  date  the  deferred tax  balances  as  at  29  February  2020  have  continued  to  be 
measured at a rate of 17%. 

Vertu Motors plc 

115 

Net 
£’000 
7,594 

142 
328 
115 
8,179 

Net 
£’000 
6,477 
(160) 
(35) 
1,312 
7,594 

Total 
£’000 
7,594 

142 
115 
328 
8,179 

Total 
£’000 
6,477 

(160) 
1,312 
(35) 
7,594 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
29.  Contract liabilities 

At 1 March 2019 
Created in the year 
Recognised as income during the year 
At 29 February 2020 

Current 
Non-current 

Warranty policies 

Warranty 
policies 
£’000 
17,821 
9,481 
(8,093) 
19,209 

8,915 
10,294 
19,209 

Free 
servicing 
£’000 
1,592 
810 
(343) 
2,059 

Total 
£’000 
19,413 
10,291 
(8,436) 
21,268 

2,059 
- 
2,059 

10,974 
10,294 
21,268 

The Group sells used vehicle warranty policies which are in-house products that can be taken out 
over  12,  24  or  36  months  with  income  received  on  inception  of  the  policy.  The  policy  covers 
replacement of mechanical and electrical parts which have suffered a mechanical breakdown, the 
cost of labour to fit failed parts and breakdown assistance for the period of the warranty. 

When  the  income  is  received  it  is  recognised  initially  as  a  contract  liability  at  the  fair  value 
allocated to the warranty product at the point of sale and is released to the income statement on a 
straight-line basis over the life of each warranty policy. 

Free servicing 

The Group recognises a contract liability in respect of a “free servicing” arrangement whereby the 
first or subsequent service of a vehicle post sale is provided free of charge to a customer, as part 
of  the  initial  consideration  for  the  vehicle  sale.  An  element  of  the  initial  consideration  which  is 
estimated  to  relate  to  the  service  is  recognised  as  a  contract  liability  and  is  released  to  the 
income statement when the service has been undertaken. 

30.  Retirement benefit asset 

The  Group  operates  a  trust  based  defined  benefit  pension  scheme,  “Bristol  Street  Pension 
Scheme”, which has three defined benefit sections which were closed to new entrants and future 
accrual  on  31  May  2003,  with  another  section  closed  to  new  entrants  in  July  2003  and  future 
accrual in October 2013. The assets of the scheme are held separately from those of the Group, 
being held in separate funds by the Trustee of the Bristol Street Pension Scheme. 

The  Group  has  applied  IAS  19  (Revised)  to  the  scheme  and  the  following  disclosures  relate  to 
this  standard.    The  Group  recognises  any  actuarial  gains  and  losses  in  each  year  in  the 
Statement of Comprehensive Income. 

Regular employer contributions to the scheme (including contributions paid in respect of scheme 
expenses) for the year commencing 1 March 2020 are estimated to be £Nil. 

The last actuarial valuation upon which the IAS 19 (Revised) figures and disclosures have been 
based  was  as  at  5  April  2018.    Changes  in  the  present  value  of  the  defined  benefit  obligation 
resulting  from  plan  amendments  or  curtailments  are  recognised  immediately  in  profit  or  loss  as 
past service costs. 

The fair value of the assets of the scheme are: 

  Market Value  Market Value 
28 February 
2019 
£’000 
6,780 
12,077 
33,137 
413 
52,407 

29 February 
2020 
£’000 
- 
12,742 
43,483 
2,972 
59,197 

Equities 
Diversified growth funds 
Liability driven Investment Funds 
Other 

Vertu Motors plc 

116 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
30.  Retirement benefit asset (continued) 

None  of  the  assets  listed  above  have  a  quoted  market  price  in  an  active  market  as  they  are 
pooled  investment  funds  specifically  designed  for  occupational  pension  schemes.   A  value  is 
placed  on  the  Scheme’s  unit  holdings  in  the  funds  by  the  funds’  investment  managers  / 
custodians. 

The Liability Driven Investments (“LDI”) that the Scheme is invested in is an investment tool used 
to reduce the investment risk and therefore volatility in the Scheme’s funding position. Changes in 
interest  rates  and  inflation  rates  will  result  in  these  assets  moving  in  the  same  way  as  the 
liabilities. The LDI portfolio is primarily formed of derivatives, such as swaps, which are leveraged 
meaning  that  less  LDI  assets  have  to  be  held  to  match  the  same  movement  in  the  Scheme’s 
liabilities. 

The  expected  return  on  the  assets  as  at  28  February  2019  was  2.65%.  This  is  equal  to  the 
discount  rate  used  in  the  calculation  of  the  net  interest  income  for  the  year  ended  29  February 
2020. 

The  overall  net  surplus  between  the  assets  of  the  Bristol  Street  Group  defined  benefit  scheme 
and the actuarial liabilities of the scheme which have been recognised on the balance sheet is as 
follows: 

Fair value of scheme assets 
Present value of funded obligations 
Asset on the balance sheet 

2020 
£’000 
59,197 
(50,330) 
8,867 

2019 
£’000 
52,407 
(45,977) 
6,430 

A  surplus  may  be  recognised  if  the  economic  benefits  are  available  in  the  form  of  a  refund  or 
reduction  in  future  contributions.  Clause  5.6.2  of  the  Scheme  Rules  enables  the  Scheme  to 
refund surplus assets to the employer. Surpluses are therefore recognised in full. 

The movements in the fair value of scheme assets in the year are as follows: 

Opening fair value of scheme assets 
Interest income  
Actuarial gains/(losses) 
Employer contributions 
Benefits paid 
Expenses recognised in the income statement 
Closing fair value of scheme assets 

2020 
£’000 
52,407 
1,367 
7,047 
- 
(1,493) 
(131) 
59,197 

2019 
£’000 
53,678 
1,416 
(196) 
63 
(2,462) 
(92) 
52,407 

The  movement  in  the  present  value  of  the  defined  benefit  obligations  of  the  scheme  in the  year 
are as follows: 

Opening fair value of scheme liabilities 
Interest cost 
Actuarial losses  
Benefits paid 
Closing fair value of scheme liabilities 

2020 
£’000 
45,977 
1,199 
4,647 
(1,493) 
50,330 

The amounts recognised in the income statement in the year are as follows: 

Expenses  
Net interest income (note 11) 
Total income included in income statement  

2020 
£’000 
131 
(168) 
(37) 

2019 
£’000 
47,127 
1,239 
73 
(2,462) 
45,977 

2019 
£’000 
92 
(177) 
(85) 

Vertu Motors plc 

117 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
30.  Retirement benefit asset (continued) 

The actual returns on Scheme assets in the year are as follows: 

Expected return on scheme assets 
Actuarial gains/(losses) 

2020 
£’000 
1,367 
7,047 
8,414 

2019 
£’000 
1,416 
(196) 
1,220 

The  principal  assumptions  used  by  the  independent  qualified  actuaries  to  calculate  the 
liabilities under IAS 19 are set out below: 

Discount rate  
Limited Price Indexation (“LPI”) pension increases before 2030 
Limited Price Indexation (“LPI”) pension increases after 2030 
Inflation rate 

2020 
1.70% 
2.90% 
2.40% 
1.90% 

2019 
2.65% 
3.20% 
3.20% 
2.20% 

Assumptions  regarding  future  mortality  experience  are  set  based  on  mortality  tables  which 
allow for future mortality improvements. 

The  average  life  expectancy  in  years  of  a  pensioner  retiring  at  age  65  at  the  balance  sheet 
date is as follows: 

Male 
Female 

2020 
22 
24 

2019 
22 
23 

The  average  life  expectancy  in  years  of  a  pensioner  retiring  at  age  65,  20  years  after  the 
balance sheet date is as follows: 

Male 
Female 

2020 
23 
25 

2019 
23 
25 

Amounts recognised in the Consolidated Statement of Comprehensive Income in the year are 
as follows: 

Actuarial gains/(losses)  
Related deferred tax liability (note 28) 
Total, included within retained earnings 

2020 
£’000 
2,400 
(408) 
1,992 

2019 
£’000 
(269) 
46 
(223) 

Cumulative actuarial gains/(losses) 

540 

(1,452) 

Sensitivity analysis 

The  table  below  gives  an  indication  of  the  impact  on  the  IAS  19  valuation  as  a  result  of 
changes to the principal assumptions: 

Change in assumption: 

0.25% increase in discount rate 
0.25% decrease in discount rate 
0.25% increase in price inflation (and associated assumptions) 
0.25% decrease in price inflation (and associated assumptions) 
1 year increase in life expectancy at age 65 
1 year decrease in life expectancy at age 65 

Approximate impact on 
current surplus: 
£’000 
1,954 
(2,071) 
(1,783) 
1,276 
(2,065) 
2,024 

Vertu Motors plc 

118 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
31.  Ordinary share capital, share premium, other reserves, treasury share reserve and 

capital redemption reserve 

2020 

At 1 March 2019 
Issuance of treasury shares 
in satisfaction of exercised 
share options 
Cancellation of repurchased 
shares 
Purchase of treasury shares 
At 29 February 2020 

Ordinary 
shares of 
10p each 
Number of 
shares  
(‘000) 

Ordinary 
share 
capital 
£’000 

Share 
premium 
£’000 

Other 
 reserve 
£’000 

Treasury 
share 
reserve 
£’000 

Capital 
 redemption 
reserve 
£’000 

Total 
£’000 

375,023 

37,661 

124,939 

10,645 

(602) 

2,066  174,709 

529 

- 

- 

- 

200 

- 

200 

(7,432) 
(1,000) 
367,120 

(744) 
- 
36,917 

- 
- 
124,939 

- 
- 
10,645 

- 
(401) 
(803) 

744 
- 

- 
(401) 
2,810  174,508 

The  other  reserve  is  a  merger  reserve,  arising  from  shares  issued  for  shares,  as 
consideration to the former shareholders of acquired businesses. 

2019 

At 1 March 2018 
Issuance of treasury shares 
in satisfaction of exercised 
share options 
Cancellation of repurchased 
shares 
At 28 February 2019 

Ordinary 
shares of 
10p each 
Number of 
shares  
(‘000) 

Ordinary 
share 
capital 
£’000 

Share 
premium 
£’000 

Other 
 reserve 
£’000 

Treasury 
share 
reserve 
£’000 

Capital 
 redemption 
reserve 
£’000 

Total 
£’000 

383,709 

38,552 

124,934 

10,645 

(690) 

1,175  174,616 

233 

- 

5 

- 

88 

- 

93 

(8,919) 
375,023 

(891) 
37,661 

- 
124,939 

- 
10,645 

- 
(602) 

891 

- 
2,066  174,709 

Share Option Schemes 

Under  the  Group’s  equity-settled  share  option  schemes,  share  options  are  granted  to 
Executive  Directors  and  to  selected  employees.    The  exercise  price  of  the  granted  CSOP 
options  is  equal to the market  price  of  the  shares  on  the  date  of the  grant  and  is  £Nil  in  the 
case  of  options  issued  under  the  long  term  incentive  plan  (“LTIP”)  Scheme.    Options  are 
conditional on the employee completing three years’ service (the vesting period).  The options 
are  exercisable  starting  three  years  from  grant  date,  subject  to  the  performance  criteria  set 
out  below.    The  Group  has  no  legal  or  constructive  obligation  to  repurchase  or  settle  the 
options in cash. 

As  disclosed  in  note  8,  a  share  based  payments  charge  of  £733,000  (2019:  £904,000)  has 
been recognised during the year, in relation to the schemes as described below. 

Vertu Motors plc 

119 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
31.  Ordinary share capital, share premium, other reserves, treasury share reserve and 

capital redemption reserve (continued) 

Share Option Schemes (continued) 

Movements in the number of share options in issue during the year are as follows: 

Award Date  
28 Nov 2011* 
12 Jun 2012* 
24 Oct 2012* 
20 Aug 2013* 
13 Nov 2015 
5 Sep 2016** 
13 Oct 2016 
23 Jun 2017**** 
6 Nov 2017 
2 Jul 2018 
17 Jul 2018 
8 Nov 2018 
3 Sept 2019*** 

Type 
CSOP 
CSOP 
CSOP 
LTIP 
CSOP 
LTIP 
CSOP 
LTIP 
CSOP 
CSOP 
LTIP 
CSOP 
LTIP 

Granted / 
Outstanding at 29 
February 2020 
No of shares 
569,230 
2,000,000 
2,010,000 
53,583 
- 
121,011 
1,880,000 
1,893,940 
2,640,000 
3,600,000 
458,864 
5,170,000 
1,168,417 
21,565,045 

Granted / 
Outstanding at 28 
February 2019 
No of shares 
589,230 
2,400,000 
2,050,000 
53,583 
1,785,000 
1,811,594 
2,080,000 
1,893,940 
2,915,000 
3,600,000 
458,864 
5,450,000 
- 
25,087,211 

Exercise 
price 
26.00p 
27.50p 
39.25p 
0.00p 
74.50p 
0.00p 
45.38p 
0.00p 
45.00p 
49.60p 
0.00p 
38.00p 
0.00p 

Date from 
which 
exercisable 
28 Nov 2014 
30 Aug 2015 
30 Aug 2015 
20 Aug 2016 
16 Nov 2018 
5 Sep 2019 
13 Oct 2018 
23 Jun 2020 
7 Nov 2020 
2 Jul 2021 
17 Jul 2021 
8 Nov 2021 
3 Sep 2022 

Expiry date 
28 Nov 2021 
12 Jun 2022 
24 Oct 2022 
20 Aug 2023 
16 Nov 2025 
5 Sep 2026 
13 Oct 2026 
23 Jun 2027 
7 Nov 2027 
2 Jul 2028 
17 Jul 2028 
8 Nov 2028 
3 Sep 2029 

* Vested  
**37% of these awards vested subsequent to 28 February 2019. The remaining 63% lapsed as a result of not 
satisfying the relevant performance criteria. 
***Cancelled post year end 
****Lapsed in full subsequent to 29 February 2020 as a result of not satisfying the relevant performance criteria. 

Movements in the number of share options outstanding are as follows: 

At beginning of year 
Granted 
Forfeited 
Lapsed 
Exercised 
At end of year 

2020 
No of share 
options 
25,087,211 
1,168,417 
(940,000) 
(2,811,618) 
(938,965) 
21,565,045 

2019 
No of share 
options 
19,257,265 
9,608,864 
(1,287,930) 
(2,258,205) 
(232,783) 
25,087,211 

The  weighted  average  share  price  during  the  year  was  36.3p  (2019:  43.0p).  The  weighted 
average  fair  value  of  CSOP  options  granted  during  the  year,  determined  using  the  Black-
Scholes model was Nil (2019: 6p) per option.   

Movements in the number of share options outstanding and their related exercise prices are 
as follows: 

CSOP 

LTIP 

Options 
No of 
shares  
14,094,029 
9,150,000 
(1,065,600) 
(179,200) 
(1,130,000) 
20,869,229 
- 
(940,000) 
(410,000) 
(1,650,000) 
17,869,229 

Weighted 
average 
exercise 
price 
45.68p 
43.00p 
51.76p 
36.17p 
57.50p 
43.64p 
0.00p 
49.60p 
27.50p 
74.50p 
40.85p 

120 

Options 
No of 
shares  
5,163,236 
458,864 
(222,330) 
(53,583) 
(1,128,205) 
4,217,982 
1,168,417 
- 
(528,965) 
(1,161,618) 
3,695,816 

Weighted 
average 
exercise 
price 
0.00p 
0.00p 
0.00p 
0.00p 
0.00p 
0.00p 
0.00p 
0.00p 
0.00p 
0.00p 
0.00p 

Total 

Options 
No of 
shares 
19,257,265 
9,608,864 
(1,287,930) 
(232,783) 
(2,258,205) 
25,087,211 
1,168,417 
(940,000) 
(938,965) 
(2,811,618) 
21,565,045 

At beginning of 1 March 2018 
Granted 
Forfeited 
Exercised 
Lapsed 
At 28 February 2019 
Granted 
Forfeited 
Exercised 
Lapsed 
At 29 February 2020 

Vertu Motors plc 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
31.  Ordinary share capital, share premium, other reserves, treasury share reserve and 

capital redemption reserve (continued) 

Share Option Schemes (continued) 

Significant inputs into the Black-Scholes model for all CSOP option awards above are set out 
below: 

Vesting period  
Expected volatility 
Option life 
Expected life   
Annual risk-free interest rate  
Dividend yield  

3 years 
20% 
7 years 
5 years 
1% 
2% 

The  weighted  average  fair  value  of  LTIP  options  granted  during  the  year,  determined  using 
the Black-Scholes model was 29.7p (2019: 46.0p) per option. 

Significant inputs into the Black-Scholes model for the LTIP option awards above are set out 
below: 

Vesting period  
Expected volatility 
Option life 
Expected life   
Annual risk-free interest rate  
Dividend yield  

3 years 
20% 
7 years 
3 years 
1% 
2% 

The volatility measured at the standard deviation of continuously compounded share returns 
is based on statistical analysis of daily share prices since the admission of Vertu Motors plc to 
AiM.    This  is  then  adjusted  for  events  not  considered  to  be  reflective  of  the  volatility  of  the 
share price going forward. 

The  performance  conditions  attaching  to  any  share  options  issued  to  Executive  Directors, 
Senior  Management  or  colleagues  of  the  Company  are  considered  and  set  by  the 
Remuneration  Committee.    The  following  share  incentive  schemes  are  operated  by  the 
Company: 

a) 

Share Incentive Plan (“SIP”) 

The SIP was introduced in accordance with appropriate legislation and it allows colleagues to 
invest in partnership shares out of gross salary.  A participant may withdraw from the SIP at 
any time but if he or she does so before the partnership shares have been held in trust for five 
years (except in certain specified circumstances such as redundancy or disability) he or she 
will  incur  an  income tax  liability.   The  Company  currently  does  not  supplement  or match  the 
partnership shares acquired by colleagues. 

b) 

Company  Share Option  Plan (“CSOP”)  Approved and  Unapproved  Share  Option 
Schemes 

The number of vested options issued prior to 24 October 2012, which remain outstanding are 
shown in the table on page 120. 

The CSOP options issued on 13 November 2015 could only be exercised if the average share 
price of the Company over at least one continuous period of 30 days between 1 August 2018 
and  31  July  2019  was  above  90p  and  then  100%  of  the  options  vest.  At  an  average  share 
price of below 90p none of the options are exercisable, these options therefore lapsed during 
the year. 

The  CSOP  options  issued  on  13  October  2016  may  only  be  exercised  if  the  average  share 
price of the Company over at least one continuous period of 30 days between 1 August 2019 
and 31 July 2020 is above 75p and then 100% of the options vest. At an average share price 
of below 75p none of the options are exercisable. 

Vertu Motors plc 

121 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
31.  Ordinary share capital, share premium, other reserves, treasury share reserve and 

capital redemption reserve (continued) 

The CSOP options issued on 6 November 2017 may only be exercised if the average share 
price of the Company over at least one continuous period of 30 days between 1 August 2020 
and  31  July  2021  is  above  62.5p  and  then  100%  of  the  options  vest.  At  an  average  share 
price of 57.5p 50% of the options are exercisable. At prices between 57.5p and 62.5p, options 
will vest on a straight-line basis between 50% and 100%.  At a share price below 57.5p none 
of the options are exercisable. 

The CSOP options issued on 2 July 2018 may only be exercised if the average share price of 
the Company over at least one continuous period of 30 days between 1 August 2021 and 31 
July  2022  is  above  62.5p  and  then  100%  of  the  options  vest.  At  an  average  share  price  of 
57.5p  50%  of  the  options  are  exercisable.  At  prices  between  57.5p  and  62.5p,  options  will 
vest on a straight-line basis between 50% and 100%.  At a share price below 57.5p none of 
the options are exercisable. 

The CSOP options issued on 8 November 2018 may only be exercised if the average share 
price of the Company over at least one continuous period of 30 days between 1 August 2021 
and  31  July  2022  is  above  50.9p  and  then  100%  of  the  options  vest.  At  an  average  share 
price of 44.6p 50% of the options are exercisable. At prices between 44.6p and 50.9p, options 
will vest on a straight-line basis between 50% and 100%.  At a share price below 44.6p none 
of the options are exercisable. 

There were no CSOP share options issued during the financial year to 29 February 2020. 

c)  Long Term Incentive Plan (“LTIP”) 

Vesting  of  LTIP  awards  issued  subsequent  to  June  2015  is  subject  to  targets  based  on  the 
achievement  of  absolute  growth  in  the  Company’s  total  shareholder  return  (“TSR”)  and  the 
Group’s target return on shareholders’ equity. The vesting of such awards is measured over a 
three year period, but the awards are subject to an additional two year holding period before 
they can be exercised. 

On  5  September  2016  LTIP  share  awards  were  made  to  Executive  Directors  and  Senior 
Managers.  37%  of  these  awards  vested  during  the  year  ended  29  February  2020,  the 
remaining  63%  of  the  awards  lapsed  as  a  result  of  not  satisfying  the  relevant  performance 
conditions.  The  vested  awards  are  subject  to  a  two  year  holding  period.  On  23  June  2017, 
2,007,576 LTIP share awards were made to Executive Directors and Senior Managers. These 
awards lapsed in full subsequent to 20 February 2020 as a result of not satisfying the relevant 
performance  conditions.  On  17  July  2018,  458,864  LTIP  share  awards  were  made  to 
Executive  Directors  which  may  vest  in  May  2021.  On  3  September  2019,  1,168,417  LTIP 
share awards were made to Executive Directors which were cancelled in full post year end, in 
agreement between the Executive Directors and the Remuneration Committee. 

32.  Hedging reserve 

The  hedging  reserve  arises  as  a  result  of cash  flow  hedges  in  relation  to  interest  rate  swap 
derivatives.  The movements on the hedging reserve are as follows: 

At beginning of year 
Fair value (losses) / gains on derivative financial 
instruments during the year 
Deferred taxation on fair value losses / (gains) during 
year 
At end of year 

2020 
£’000 
(19) 

(468) 
80 

(407) 

2019 
£’000 
(75) 

67 
(11) 

(19) 

Vertu Motors plc 

122 

 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
33.  Reconciliation of net cash flow to movement in net (debt) / cash  

Net (decrease) / increase in cash and cash 
equivalents  
Cash inflow from proceeds of borrowings 
Cash movement in net cash  

Capitalisation of loan arrangement fees  
Amortisation of loan arrangement fees 
Non-cash movement in net cash 

Movement in net (debt) / cash  
Opening net (debt) / cash   
Closing net debt (excluding lease liabilities) 

Lease liabilities transitional adjustment (Note 1) 
Capitalisation of new leases (Note 19) 
Interest element of new leases (Note 11) 
Cash outflow from lease repayments (Note 19) 
Impact of IFRS 16 transition 

2020 
£’000 

2019 
£’000 

(25,680) 

24,810 

(2,381) 
(28,061) 

(44,455) 
(19,645) 

118 
(175) 
(57) 

(28,118) 
(247) 
(28,365) 

(87,961) 
(22,325) 
(3,595) 
16,987 
(96,894) 

214 
(129) 
85 

(19,560) 
19,313 
(247) 

- 
- 
- 
- 
- 

Closing net debt 

(125,259) 

(247) 

34.  Cash flow from movement in working capital  

The following adjustments have been made to reconcile from the movement in balance sheet 
heading to the amount presented in the cash flow from the movement in working capital. This 
is in order to more appropriately reflect the cash impact of the underlying transactions. 

2020 

Trade and other payables (Note 25) 
Contract liabilities (Note 29) 
At 29 February 2020 
At 28 February 2019 
Balance sheet movement 
Acquisitions (Note 17) 
Deferred consideration on acquisitions 
(Note 17) 
Movement excluding business 
combinations 
Pension related balances  
Decrease in capital creditors 
Increase in interest accrual 
Movement as shown in Consolidated 
Cash Flow Statement 

Inventories 
(Note 21) 
£’000  

Current trade 
and other 
receivables 
(Note 23) 
£’000 

639,177 
618,675 
(20,502) 
6,563 

71,720 
62,893 
(8,827) 
286 

Trade and 
other 
payables 
£’000 
(716,270) 
(21,268) 
(737,538) 
(740,777) 
(3,239) 
(2,380) 

- 

- 

4,100 

(13,939) 

(8,541) 

(1,519) 

Total working 
capital 
movement 
£’000 

(23,999) 
131 
422 
(117) 

(23,563) 

Vertu Motors plc 

123 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
34.  Cash flow from movement in working capital (continued) 

2019 

Current trade 
and other 
receivables 
(Note 23) 
£’000 

Inventories 
(Note 21) 
£’000  

618,675 
558,386 
(60,289) 
27,651 
- 

62,893 
66,272 
3,379 
8,351 
- 

Trade and 
other 
payables 
£’000 
(717,264) 
(4,100) 
(19,413) 
(740,777) 
(672,381) 
68,396 
(25,635) 
(4,000) 

(32,638) 

11,730 

38,761 

Total 
working 
capital 
movement 
£’000 

17,853 
29 
894 
(89) 
174 

18,861 

Trade and other payables  
Deferred consideration  
Contract liabilities  
At 28 February 2019 
At 28 February 2018 
Balance sheet movement 
Acquisitions 
Deferred consideration on acquisitions 
Movement excluding business 
combinations 
Pension related balances  
Decrease in capital creditors 
Increase in interest accrual 
Decrease in share repurchase accrual 
Movement as shown in Consolidated 
Cash Flow Statement 

35.  Reconciliation of movement in liabilities to cash arising from financing activities 

Current 
borrowings 
£’000 

Non-current 
borrowings 
£’000 

Share 
premium 
£’000 

Treasury 
share 
reserve 
£’000 

Retained 
earnings 
£’000 

Total 
£’000 

23,166 

43,600 

124,939 

(602) 

101,953  293,056 

- 
- 
- 
- 
2,381 
(16,987) 

(14,606) 

- 
- 
- 
- 
- 
- 

- 

- 

57 

- 
- 
- 
- 
- 
- 

- 

- 

- 
200 
(401) 
- 
- 
- 

(6,122) 
(200) 
- 
(2,749) 
- 
- 

(6,122) 
- 
(401) 
(2,749) 
2,381 
(16,987) 

(201) 

(9,071)  (23,878) 

- 

- 

57 

31,058 
- 
39,618 

82,823 
- 
126,480 

- 
- 
124,939 

- 
- 
(803) 

-  113,881 
(3,610) 
(3,610) 
89,272  379,506 

As at 1 March 2019 
Cash flows from financing 
activities: 
Dividends paid 
Sale of treasury shares 
Purchase of treasury shares 
Share repurchase 
Proceeds from issue of loan 
Lease repayments 
Net cash outflow from financing 
activities 
Other changes: 
Liability related: capitalisation 
and amortisation of loan fees 
and expenses 
Liability related: capitalisation of 
lease liabilities and lease interest 
charges 
Equity related: other movements 
As at 29 February 2020 

Vertu Motors plc 

124 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
36.  Contingencies 

Contingent liabilities 

Under  sections  394A  and  479A  of  the  Companies  Act  2006,  the  parent  company  Vertu 
Motors plc has guaranteed all outstanding liabilities to which the subsidiaries listed on pages 
85 to 86 were subject to at the end of 29 February 2020 until they are satisfied in full.  These 
liabilities  total  £822,279,000  (2019:  £790,722,000),  offset  by  intercompany  loans  of 
£143,344,000 (2019: £119,094,000).  Such guarantees are enforceable against Vertu Motors 
plc by any person to whom any such liability is due. 

37.  Commitments  

a)  Capital Commitments 

Capital  commitments  in  respect  of  property,  plant  and  equipment  amounting  to  £3,127,000 
were outstanding as at 29 February 2020 (2019: £3,505,000). 

b)  Operating Lease Commitments 

The  Group  leases  various  motor  dealerships  and  other  premises  under  non-cancellable 
operating lease agreements.  The lease terms are between 2 and 25 years.  The Group also 
leases various plant and equipment under non-cancellable operating lease agreements. 

Following the adoption of IFRS 16 all leases have been recognised as right of use assets and 
corresponding lease liabilities in the current year.  

The  future  aggregate  minimum  lease  payments  under  non-cancellable  operating  leases, 
ignoring property landlord only lease breaks, are as follows: 

2020 

2019 

Vehicles, 
plant and 
equipment 
£’000 

Property 
£’000 

Vehicles, 
plant and 
equipment 
£’000 

Property 
£’000 

- 
- 

- 
- 

- 

- 
- 
- 

10,822 

40,572 
47,839 
99,233 

3,858 

1,284 
- 
5,142 

Commitments under non-
cancellable operating leases 
payable: 
No later than 1 year 
Later than 1 year and no 
later than 5 years 
Later than 5 years 

38.  Related party transactions 

Key management personnel are defined as the Directors of the Company.  The remuneration 
of  the  Directors  who  served  during  the  year  ended  29  February  2020  is  set  out  in  the 
Directors’ Remuneration Report on pages 65 to 70. 

Ken  Lever,  a  Director  of  the  Company,  also  sits  on  the  board  of  Biffa  plc.    A  subsidiary 
company  of  Biffa  plc  provides  waste  disposal  services  to  the  Group  on  normal  commercial 
terms.    In  the  year  ended  29  February  2020,  the  value  of  such  services  provided  was 
£425,473  (2019:  £51,156).    £43,348  was  unpaid  at  29  February  2020  in  respect  of  these 
services (2019: £Nil). In the year ended 29 February 2020, sales of £43,674 (2019: £Nil) were 
made to Biffa plc, of which £1,646 was outstanding at the year end (2019: £Nil).  

Ken  Lever  also  sits  on  the  board  of  RPS  Group  plc.    RPS  Group  plc  provides  professional 
services to the Group on normal commercial terms.  In the year ended 29 February 2020, the 
value  of  such  services  provided  was  £Nil  (2019:  £1,980).    £Nil  was  unpaid  at  29  February 
2020 in respect of these services (2019: £Nil). 

During the year to 29 February 2020, Robert Forrester, David Crane, Karen Anderson, Peter 
Jones, Nigel Stead, Andrew Goss and Pauline Best bought and sold vehicles from and to the 
Group.  The  value  of  these  transactions  for  the  year  ended  29  February  2020  and  the  year 
ended 28 February 2019 is presented below.  No profit or loss was made in respect of these 
transactions in the year ended 29 February 2020 or the year ended 28 February 2019.  All of 
these  transactions  were  pursuant  to  an  employee  vehicle  ownership  plan  available  to 
Executive  Directors  and  certain  Senior  Managers.  No  outstanding  balances  were  due  to  or 
from the Group in respect of these transactions at 29 February 2020 (2019: £Nil).  

Vertu Motors plc 

125 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
38.  Related party transactions (continued) 

Bought from the Group 

Sold to the Group 

Number of 
vehicles 

5 
6 
1 
3 
2 
5 

Purchase 
price 
£’000 
402 
354 
97 
201 
145 
284 

Number of 
vehicles 

5 
6 
2 
2 
2 
5 

Sale price 
£’000 
415 
308 
173 
147 
119 
259 

Bought from the Group 

Sold to the Group 

Number of 
vehicles 

5 
3 
5 
2 
2 
2 
2 

Purchase 
price 
£’000 
446 
203 
257 
135 
166 
145 
96 

Number of 
vehicles 

6 
3 
5 
2 
2 
3 
1 

Sale price 
£’000 
513 
225 
293 
147 
141 
200 
49 

2020 

Robert Forrester 
David Crane  
Peter Jones 1 
Pauline Best 
Andrew Goss  
Karen Anderson 2 

2019 

Robert Forrester 
David Crane 
Michael Sherwin 3 
Peter Jones 
Nigel Stead 4 
Pauline Best 
Andrew Goss 5 

1 resigned on 24 July 2019 
2 appointed on 1 March 2019 
3 resigned on 1 March 2019 
4 resigned on 31 December 2018 
5 appointed on 3 September 2018 

39.  Post balance sheet events  

As a result of the Government’s response to the global COVID-19 pandemic, all of the Group’s 
sales  operations  were  temporarily  closed  on  24  March  2020.  Sales  operations  reopened  in 
England on 1 June 2020 with Scottish sites (13 in the Group) expected to follow in due course. 

The  impact  of the  COVID-19  pandemic  on  the  Group has  been  treated  as  an  adjusting  post 
balance sheet event. 

As  a  result  of  financial  modelling  in  respect  of  the  Government’s  response  to  the  global 
COVID-19  pandemic,  the  Group’s  banks  agreed  to  a  waiver  of  financial  covenants  for  the 
May  2020  and  August  2020  measurement  periods.  The  Directors  are  confident  that  the 
Group’s  banks  will  agree  to  review  the  calculation  of  covenants  after  this  date,  as  more 
certainty over the impact of closure periods due to COVID-19 is obtained, so as to avoid the 
risk that a future event of default will occur.  

Furthermore,  the  Group  has  worked  with  its  banking  partners  to  ensure  that  sufficient 
headroom is available to manage working capital requirements throughout the year ending 28 
February 2021 following the Group’s cautious assessment of future cash flows as a result of 
the pandemic and consequently, on 6 May 2020 the Group’s peak Committed Money Market 
Loan  (“CMML”)  facility  of  £68,000,000  usually  made  available  in  April,  July,  October  and 
January  was  extended  such  that  it  will  also  be  made  available  in  August  and  September. 
Additionally,  on  30  April  2020,  the  Group  extended  its  used  vehicle  funding  line  from 
£35,000,000 to £45,000,000 to provide additional liquidity if required. 

Vertu Motors plc 

126 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Company Balance Sheet 
As at 29 February 2020 

Fixed assets 
Intangible assets 
Tangible assets 
Investments  

Current assets 
Debtors 
Cash at bank and in hand 
Total current assets 

Note 

5 
6 
7 

8 

2020 
£’000 

                      421 
3,222 
166,722 
170,365 

171,452 
33,616 
205,068 

2019 
£’000 

667 
3,304 
187,029 
191,000 

138,165 
61,890 
200,055 

Creditors: amounts falling due within one 
year 

10 

(78,202) 

(77,608) 

Net current assets 

Total assets less current liabilities 

126,866 

297,231 

122,447 

313,447 

Creditors:  amounts falling due after more 
than one year 

11 

(53,960) 

(56,033) 

Net assets 

243,271 

257,414 

Capital and reserves 
Called up share capital 
Share premium account 
Other reserve 
Hedging reserve 
Treasury share reserve 
Capital redemption reserve 
Profit and loss account: 
At start of year 
(Loss)/profit for the year 
Other changes in retained earnings 

13 
13 
13 
14 
13 
13 

15 

36,917 
124,939 
10,645 
(407) 
(803) 
2,810 

82,724 
(5,102) 
(8,452) 
69,170 

37,661 
124,939 
10,645 
(19) 
(602) 
2,066 

72,156 
18,805 
(8,237) 
82,724 

Total shareholders’ funds 

243,271 

257,414 

These financial statements, on pages 127 to 139, have been approved for issue by the Board 
of Directors on 3 June 2020 and signed by: 

Robert Forrester 
Chief Executive 

Karen Anderson 
Chief Financial Officer 

Vertu Motors plc 

127 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Company Statement of Changes in Equity 
For the year ended 29 February 2020 

  Ordinary 
share 
capital 
£’000 

Share 
premium 
£’000 

Other 
reserve 
£’000 

Hedging 
reserve 
£’000 

Treasury 
share 
reserve 
£’000 

Capital 
redemption 
reserve 
£’000 

Profit and 
loss account 
£’000 

Total 
Equity 
£’000 

As at 1 March 2019 
Loss for the year 
Tax on items taken 
directly to equity  
Fair value losses 

Total comprehensive 
expense for the year 
Sale of treasury shares 
Purchase of treasury 
shares 
Repurchase of own 
shares 
Cancellation of 
repurchased shares 
Dividend paid 
Share based payments 
charge 

37,661 

124,939 

10,645 

- 

- 

- 

- 
- 

- 

- 

(744) 
- 

- 

- 

- 

- 

- 
- 

- 

- 

- 
- 

- 

- 

- 80 

- 

- 
- 

- 

- 

- 
- 

- 

(19) 

- 

(468) 

(388) 
- 

- 

- 

- 
- 

- 

(602) 

2,066 

82,724 

257,414 

- 

- 

- 

- 
200 

(401) 

- 

- 
- 

- 

- 

- 

- 

- 
- 

- 

- 

744 
- 

- 

(5,102) 

(5,102) 

- 

- 

80 

(468) 

(5,102) 
(200) 

(5,490) 
- 

- 

(401) 

(2,749) 

(2,749) 

- 
(6,122) 

- 
(6,122) 

619 

619 

As at 29 February 2020 

36,917 

124,939 

10,645 

(407) 

(803) 

2,810 

69,170 

243,271 

The  other  reserve  is  a  merger  reserve,  arising  from  shares  issued  for  shares  as 
consideration, to the former shareholders of acquired companies.  

For the year ended 28 February 2019 

  Ordinary 
share 
capital 
£’000 

Share 
premium 
£’000 

Other 
reserve 
£’000 

Hedging 
reserve 
£’000 

Treasury 
share 
reserve 
£’000 

Capital 
redemption 
reserve 
£’000 

Profit and 
loss account 
£’000 

Total 
Equity 
£’000 

As at 1 March 2018 
Profit for the year 
Tax on items taken 
directly to equity  

Fair value gains 

Total comprehensive 
income for the year 

Sale of treasury shares 
Repurchase of own 
shares 
Cancellation of 
repurchased shares 
Dividend paid 
Share based payments 
charge 
As at 28 February 2019 

38,552 

124,934 

10,645 

- 

- 
- 

- 

- 

- 

(891) 
- 

- 

- 

- 
- 

- 

5 

- 

- 
- 

- 

- 

- 
- 

- 

- 

- 

- 
- 

- 

(75) 
- 

(11) 

67 

56 

- 

- 

- 
- 

- 

(690) 

- 

- 
- 

- 

88 

- 

- 
- 

- 

1,175 
- 

72,156  246,697 

18,805 

18,805 

- 

- 

- 

- 

- 

891 
- 

- 

- 
- 

(11) 
67 

18,805 

18,861 

(29) 

64 

(3,455) 

(3,455) 

- 
(5,657) 

- 
(5,657) 

904 

904 

37,661 

124,939 

10,645 

(19) 

(602) 

2,066 

82,724  257,414 

Vertu Motors plc 

128 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Company Financial Statements 
1.  Accounting Policies 

Statement of compliance 

The  separate  financial  statements  of  Vertu  Motors  plc,  the  parent  undertaking,  have  been 
prepared  in  compliance  with  United  Kingdom  Accounting  Standards,  including  Financial 
Reporting Standard 102, “The Financial Reporting Standard applicable in the United Kingdom 
and the Republic of Ireland” (“FRS 102”) and the Companies Act 2006. 

Exemptions for qualifying entities under FRS 102 

FRS  102  allows  a  qualifying  entity  certain  disclosure  exemptions,  subject  to  certain 
conditions, which have been complied with. 

The  Company  has  taken  advantage  of  the  following  exemptions  in  paragraph  1.12  of  FRS 
102: 
- 

from  preparing  a  statement  of  cash  flows  and  related notes,  on  the  basis that  it  is  a 
qualifying  entity  and  the  consolidated  statement  of  cash  flows  of  Vertu  Motors  plc 
includes the Company’s cash flows, 
certain disclosures in relation to financial instruments, 
certain disclosures in relation to share based payments; and 
from disclosing the Company key management personnel compensation. 

- 
- 
- 

Basis of preparation 

Vertu  Motors  plc  is  a  Public  Limited  Company  which  is  listed  on  the  Alternative  Investment 
Market (AiM) and is incorporated and domiciled in England.   

The financial statements have been prepared on the going concern basis under the historical 
cost convention as modified by the revaluation of derivative financial instruments to fair value. 
Note  1  of  the  consolidated  financial  statements  provides  further  details  on  the  Directors’ 
conclusions regarding the going concern basis of preparation. 

The principal accounting policies, which have been consistently applied throughout the year, 
are set out below. 

No  profit  and  loss  account  is  presented  by the  Company,  as  permitted  under  section  408  of 
the  Companies  Act  2006.    The  loss  of  the  Company  after  posting  an  impairment  charge  of 
£10,757,000  (note  7),  for  the  year  ended  29  February  2020  was  £5,102,000  (2019:  profit  of 
£18,805,000). 

The  consolidated  financial  statements  include  the  results  of  all  subsidiaries  owned  by  Vertu 
Motors  plc  listed  on  pages  133  to  135  of  these  financial  statements.  Certain  of  these 
subsidiaries,  which  are  listed  below,  have  taken  the  exemption  from  an  audit  for  the  year 
ended  29  February  2020  by  virtue  of  s479A  of  Companies  Act  2006.  Certain  other 
subsidiaries, which are also listed below, have taken the exemption from preparing individual 
accounts for the year ended 29 February 2020 by virtue of s394A of Companies Act 2006. In 
order  to  allow  these  subsidiaries  to  take  the  audit  exemption  or  exemption  from  the 
preparation  of  individual  accounts  (as  appropriate),  the  Company  has  given  a  statutory 
guarantee  of  all  the  outstanding  liabilities  as  at  29  February  2020  of  the  subsidiaries  listed 
below,  further  detail  of  which  is  provided  in  note  36  to  the  consolidated  financial  statements 
on page 116. 

The  subsidiaries  which  have  taken  an  exemption  from  an  audit  for  the  year  ended  29 
February 2020 by virtue of s479A Companies Act 2006 are: 

Albert Farnell Limited 
All Car Parts Limited 
Bristol Street First Investments Limited 
Bristol Street Fourth Investments Limited 
Grantham Motor Company Limited 
Hughes of Beaconsfield Limited 
Macklin Property Limited 
Sigma Holdings Limited 
South Hereford Garages Limited 
South Hereford Garages Trade Parts LLP 

Tyne Tees Finance Limited 
Vans Direct Limited 
Vertu Ventures Limited 
Vertu Motors (Chingford) Limited 
Vertu Motors (Continental) Limited 
Vertu Motors (Knaresborough) Limited 
Vertu Motors (Property) Limited 
Vertu Motors (Property 2) Limited 
Vertu Motors (VMC) Limited 

Vertu Motors plc 

129 

 
 
Notes to the Company Financial Statements (continued) 
1.  Accounting Policies (continued) 

Basis of preparation (continued) 

The subsidiaries which have taken an exemption from the preparation of individual accounts 
in respect of the year ended 29 February 2020 by virtue of s394A of Companies Act 2006 are: 

Aceparts Limited 
Best4Vans Limited 
Blacks Autos Limited 
Blake Holdings Limited 
Boydslaw 103 Limited 
Bristol Street (No.1) Limited 
Bristol Street (No.2) Limited 
Bristol Street Commercials (Italia) Limited 
Bristol Street Fifth Investments Limited 
Bristol Street Fleet Services Limited 
Bristol Street Group Limited 
Bristol Street Limited 
Brookside (1998) Limited 
BSH Pension Trustee Limited 
Carsandvansdirect Limited 
Compare Click Call Limited 
Dobies (Carlisle) Limited 
Dunfermline Autocentre Limited 
Easy Vehicle Finance Limited 
Gordon Lamb Group Limited 
Gordon Lamb Limited 
Gordon Lamb Holdings Limited 
Hillendale Group Limited 
Hillendale LR Limited 
Horseshoe Vehicle Contracts Limited 

Hughes Group Holdings Limited 
International Concessionaires Limited 
K C Motability Solutions Limited 
Merifield Properties Limited 
Motor Nation Car Hypermarkets Limited 
National Allparts Limited 
Newbolds Garage (Mansfield) Limited 
Nottingham TPS LLP 
Peter Blake (Chatsworth) Limited 
Peter Blake (Clumber) Limited 
Peter Blake Limited 
SHG Holdings Limited 
The Taxi Centre Limited 
Typocar Limited 
Vertu Fleet Limited 
Vertu Motors (AMC) Limited 
Vertu Motors (Durham) Limited 
Vertu Motors (Finance) Limited 
VanMan Limited 
Vertu Motors (Retail) Limited 
Vertu Motors (Pity Me) Limited 
Vertu Motors Property 2 Holdings Limited 
Why Pay More For Cars Limited 
Widnes Car Centre Limited 
Widnes Car Centre (1994) Limited 

The auditors’ remuneration for audit and other services was £25,000 (2019: £25,000). 

Intangible assets 

Intangible  assets  comprise  computer  software  and  are  carried  at  cost  less  accumulated 
amortisation and any impairment losses.  Amortisation is provided on a straight-line basis to 
allocate  the  cost  of  the  asset  over  its  estimated  useful  life,  which  in  the  case  of  computer 
software is between four and six years. 

Tangible fixed assets 

Tangible fixed assets are stated at cost less accumulated depreciation and any impairment in 
value.    Cost  includes  expenditure  that  is  directly  attributable  to  the  acquisition  of  the  asset.  
Depreciation  is  provided  at  rates calculated  to  write  off the cost  of  tangible  fixed  assets  less 
their  estimated  residual  values,  on  a  straight-line  basis  over  their  estimated  useful  lives  as 
follows: 

Computer equipment 
Office equipment 

16.6% - 50%  
25% 

Investments 

Investments in subsidiary undertakings are stated at cost, less provision for impairment. 

Deferred taxation 

Deferred  tax  is  recognised  in  respect  of  all  timing  differences  that  have  originated  but  not 
reversed at the balance sheet date where transactions or events that result in an obligation to 
pay more tax in the future or a right to pay less tax in the future have occurred at the balance 
sheet date.  Timing differences are differences between the Company’s taxable profits and its 
results as stated in the financial statements that arise from the inclusion of gains and losses in 
tax  assessments  in  years  different  from  those  in  which  they  are  recognised  in  the  financial 
statements. 

Vertu Motors plc 

130 

 
 
 
Notes to the Company Financial Statements (continued) 
1.  Accounting Policies (continued) 

Deferred taxation (continued) 

A  deferred  tax  asset  is  regarded  as  recoverable  and therefore  recognised  only to the  extent 
that,  on  the  basis  of  all  available  evidence,  it  can  be  regarded  as  more  likely  than  not  that 
there  will  be  sufficient  taxable  profits  from  which the  future  reversal  of  the  underlying  timing 
differences can be deducted. 

Deferred tax is measured at the tax rates that are expected to apply in the years in which the 
timing  differences  are  expected  to  reverse  based  on  tax  rates  and  laws  that  have  been 
enacted or substantively enacted by the balance sheet date.    

Deferred income 

Deferred  income  is  in  relation  to  vehicle  warranty  product  income.  The  Group  sells  used 
vehicle warranty policies which are in house products that can be taken out over 12, 24 or 36 
months  with  income  received  on  inception  of  the  policy.  The  policy  covers  replacement  of 
mechanical  and  electrical  parts  which  have  suffered  a  mechanical  breakdown,  the  cost  of 
labour to fit failed parts and breakdown assistance for the period of the warranty. 

When  the  income  is  received  it  is  recognised  initially  as  deferred  income  and  is  released  to 
the income statement on a straight-line basis over the life of each warranty policy. 

Revenue 

Revenue is recognised to the extent that it is probable that the economic benefits will flow to 
the Company and the revenue can be reliably measured.  In practice this means that revenue 
is recognised when a service has been undertaken. 

Share based payments 

The  Company  allows  employees  to  acquire  shares  of  the  Company  through  share  option 
schemes.    The  fair  value  of  share  options  granted  is  recognised  as  an  employee  expense 
with a corresponding increase in equity.  The Company operates a number of equity-settled, 
share-based compensation plans.  The total amount to be expensed over the vesting period 
is  determined  by  reference  to  the  fair  value  of  the  options  granted,  excluding  the  impact  of 
any non-market vesting conditions (for example, profitability and sales growth targets).   

Non-market vesting conditions are included in assumptions about the number of options that 
are  expected  to  vest.    At  each  balance  sheet  date,  the  entity  revises  its  estimates  of  the 
number  of  options  that  are  expected  to  vest.    It  recognises  the  impact  of  the  revision  to 
original  estimates,  if  any,  in  the  profit  and  loss  account,  with  a  corresponding  adjustment  to 
equity. 

The proceeds received net of any directly attributable transaction costs are credited to share 
capital (nominal value) and share premium when the options are exercised. 

Leases 

Leases in which a significant portion of the risks and rewards of ownership are retained by the 
lessor are classified as operating leases.  Payments made under operating leases (net of any 
incentives received from the lessor) are charged to the profit and loss account on a straight-
line basis over the period of the lease. 

2.  Critical accounting estimates and judgements 

The  Company  makes  estimates  and  assumptions  concerning  the  future.    The  resulting 
accounting  estimates,  will,  by  definition,  seldom  equal  the  related  actual  results.    The 
estimates and assumptions that have a significant risk of causing a material adjustment to the 
carrying amounts of assets and liabilities are discussed below: 

Impairment of fixed asset investments 

The  Company  tests  annually,  or  whenever  events  or  changes  in  circumstances  occur,  to 
determine  whether  the  fixed  asset  investments  held  have  suffered  any  impairment.  The 
recoverable  amounts  of cash-generating  units  have  been  determined  based  on  value-in-use 
calculations.  These calculations require the use of estimates. Details of the key assumptions 
used for the impairment testing for the year ended 29 February 2020, as well as the results of 
sensitivity analysis performed, are provided in note 7. 

Vertu Motors plc 

131 

 
Notes to the Company Financial Statements (continued) 
2.  Critical accounting estimates and judgements (continued) 

Share based payments 

Share options issued to certain employees are measured at fair value at the grant date using 
a fair value model, and are expensed on a straight-line basis over the vesting period based on 
an estimate of the number of options which will vest. The key assumptions of this model are 
disclosed in note 31 of the Vertu Motors plc consolidated financial statements. 

3.  Employee benefit expense 

Wages and salaries 
Social security costs 
Pension costs – defined contribution plans 

Share based payments charge (note 17) 

2020 
£’000 
15,313 
1,341 
1,922 
18,576 
733 
19,309 

4.  Average monthly number of people employed (including Directors) 

2020 
Number 
124 
23 
416 
563 

Sales 
Service 
Administration 

5. 

Intangible assets 

Cost 
At 1 March 2019 
Additions 
Disposals 
At 29 February 2020 

Accumulated Amortisation 
At 1 March 2019 
Amortisation charge 
Disposals 
At 29 February 2020 

Net Book Value 
At 29 February 2020 
At 28 February 2019 

2019 
£’000 
12,877 
1,845 
1,755 
16,477 
904 
17,381 

2019 
Number 
121 
18 
410 
549 

Computer  
Software 
£’000 
2,275 
113 
(6) 
2,382 

1,608 
358 
(5) 
1,961 

421 
667 

Vertu Motors plc 

132 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Company Financial Statements (continued) 
6.  Tangible assets 

Cost 
At 1 March 2019 
Additions 
Disposals 
At 29 February 2020 

Accumulated Depreciation 
At 1 March 2019 
Depreciation charge 
Disposals 
At 29 February 2020 

Net Book Value 
At 29 February 2020 
At 28 February 2019 

7.  Fixed asset investments  

Cost  
At 1 March 2019  
Intercompany transfer 
At 29 February 2020 

Accumulated impairment charges 
At 1 March 2019 
Impairment charges 
At 29 February 2020 

Net Book Value 
At 29 February 2020 
At 28 February 2019 

Computer 
equipment 
£’000 

Office 
equipment 
£’000 

7,760 
1,601 
(177) 
9,184 

4,586 
1,608 
(168) 
6,026 

3,158 
3,174 

544 
5 
- 
549 

414 
71 
- 
485 

64 
130 

Total 
£’000 

8,304 
1,606 
(177) 
9,733 

5,000 
1,679 
(168) 
6,511 

3,222 
3,304 

2020 
£’000 

189,543 
(9,550) 
179,993 

2,514 
10,757 
13,271 

166,722 
187,029 

Vertu  Motors  plc,  the  Company,  as  at  29 February  2020  and  28  February  2019,  invested  in 
100%  of  the  ordinary  share  capital  of  the  following  subsidiary  undertakings,  incorporated  in 
the United Kingdom: 

Principal activity 

Company 
The registered office address of the following companies is Vertu House, Fifth Avenue 
Business Park, Team Valley, Gateshead, Tyne & Wear, NE11 0XA: 
Bristol Street First Investments Limited 
Bristol Street Fourth Investments Limited 
Vertu Motors (VMC) Limited 
Grantham Motor Company Limited 
Vertu Motors (Chingford) Limited  
Albert Farnell Limited 
South Hereford Garages Limited * 
Tyne Tees Finance Limited * 
Vertu Motors (Continental) Limited * 
Hughes of Beaconsfield Limited * 
South Hereford Garages Trade Parts LLP * 
Vans Direct Limited * 
Vertu Motors Third Limited 
All Car Parts Limited * 

Motor retailer 
Motor retailer 
Motor retailer 
Motor retailer 
Motor retailer 
Motor retailer 
Motor retailer 
Motor retailer 
Motor retailer 
Motor retailer 
Parts retailer 
Online van retailer 
Online advertising 
Online parts retailer 

Vertu Motors plc 

133 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Company Financial Statements (continued) 
7.  Fixed asset investments (continued) 

Company 
Macklin Property Limited 
Vertu Motors (Property) Limited 
Vertu Motors (Knaresborough) Limited 
Vertu Motors (Property 2) Limited * 
BSH Pension Trustee Limited * 
Vertu Motors (Durham) Limited * 
Bristol Street Fifth Investments Limited * 
Blake Holdings Limited * 
Widnes Car Centre (1994) Limited * 
Brookside (1998) Limited * 
Hillendale Group Limited 
Gordon Lamb Group Limited 
Gordon Lamb Holdings Limited *  
Bristol Street Group Limited * 
Vertu Motors Property 2 Holdings Limited 
Sigma Holdings Limited 
Hughes Group Holdings Limited 
Vertu Ventures Limited 
Aceparts Limited  
SHG Holdings Limited 
Why Pay More For Cars Limited * 
International Concessionaires Limited * 
Vertu Motors (AMC) Limited 
Motor Nation Car Hypermarkets Limited 
Bristol Street Limited * 
Bristol Street (No. 1) Limited * 
Bristol Street (No. 2) Limited * 
National Allparts Limited * 
Merifield Properties Limited * 
Peter Blake Limited * 
Peter Blake (Chatsworth) Limited * 
Peter Blake (Clumber) Limited * 
Typocar Limited 
Widnes Car Centre Limited * 
KC Mobility Solutions Limited * 
Compare Click Call Limited 
Dobies (Carlisle) Limited * 
Newbolds Garages (Mansfield) Limited * 
Nottingham TPS LLP * 
Hillendale LR Limited * 
Blacks Autos Limited * 
Gordon Lamb Limited *  
Vertu Motors (Finance) Limited 
Vertu Motors (Pity Me) Limited * 
Bristol Street Commercials (Italia) Limited 
Vertu Fleet Limited 
Vertu Motors (Retail) Limited 
Bristol Street Fleet Services Limited * 
VanMan Limited * 
Best4Vans Limited * 
Horseshoe Vehicle Contracts Limited * 
Carsandvansdirect Limited * 

Principal activity 
Property company 
Property company 
Property company 
Property company 
Pension scheme trustee 
Holding company (dormant subsidiaries) 
Holding company (dormant subsidiaries) 
Holding company (dormant subsidiaries) 
Holding company (dormant subsidiaries) 
Holding company (dormant subsidiaries) 
Holding company (dormant subsidiaries) 
Holding company (dormant subsidiaries) 
Holding company (dormant subsidiaries) 
Holding company 
Holding company 
Holding company 
Holding company 
Holding company 
Holding company 
Holding company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 

The registered address of the following companies is Dunfermline Autocentre, Halbeath 
Road, Dunfermline, Fife, KY12 7RD 
Boydslaw 103 Limited * 
Dunfermline Autocentre Limited * 

Holding company  
Dormant company 

Vertu Motors plc 

134 

 
 
 
 
 
Notes to the Company Financial Statements (continued) 
7.  Fixed asset investments (continued) 

The registered address of the following companies is Peugeot Paisley, Saturn Avenue, 
Phoenix Retail Park, Paisley, PA1 2BH 
The Taxi Centre Limited  
Easy Vehicle Finance Limited  

Dormant company 
Dormant company 

* Held indirectly by the Company. 

The  Directors  believe  that  the  carrying  value  of  the  investments  is  supported  by  their 
underlying net assets. 

The  Company  tests  annually,  or  whenever  events  or  changes  in  circumstances  occur,  to 
determine  whether  the  fixed  asset  investments  held  have  suffered  any  impairment.  The 
recoverable  amounts  of  cash-generating  units  (“CGUs”)  have  been  determined  based  on 
value-in-use calculations.   

The key assumptions for the value in use calculations are those regarding the discount rates, 
growth rates and expected changes to gross profits and direct costs during the year in respect 
of the Company’s trading subsidiaries: 

•  Management  estimates  discount  rates  using  pre-tax  rates  that  reflect  current  market 

assessments and the time value of money and the risks specific to the CGUs. 

•  Growth rates are based upon industry forecasts and the past performance of the CGU. 
•  Changes in gross profits and direct costs are based on past practices and expectations 

of future changes in the market. 

Impairment  testing  in  the  year  ended  29  February  2020  included  a  cautious  assessment  of 
the  cash  flow  impact  of  a  substantial  curtailment  of  the  Company’s  subsidiary  companies’ 
operations in response to the global COVID-19 pandemic. Calculations included an assumed 
three-month full closure of dealership sales operations in the year to February 2021, followed 
by a further period of steady recovery to historic levels of performance for each CGU starting 
February 2022. 

Annual  growth  rates  typically  between  0%  and  3%  are  assumed  for  years  three  to  five 
depending  on  the  CGU,  after  which  a  growth  rate  of  0%  is  assumed  to  perpetuity.  A  risk 
adjusted  pre-tax  discount  rate  reflecting  the  Group’s  Weighted  Average  Cost  of  Capital 
(“WACC”) of 8% (2019: 8%) is applied. 

As a result of this value in use calculation taking into account the impact of COVID-19 on post 
year  end  trading  performance  and  cash  flows,  impairment  charges  of  £10,757,000  were 
incurred during the year ended 29 February 2020 (2019: £Nil) to align the carrying value with 
the value in use.   

Sensitivity  analysis  has  been  performed  on  the  impairment  test  based  on  three  potential 
scenarios with the following results: 

• 

• 

• 

If the impact of COVID-19 resulted in a reduction in gross profit which is 20% higher 
than that included in the forecast, the Company would incur an additional impairment 
charge in respect of fixed asset investments of £1.9m. 

If the growth rate in years three to five reduces to -3%, the Company would incur an 
additional impairment charge in respect of fixed asset investments of £8.4m. 

If  the  pre-tax  WACC  increased  to  9%,  the  Company  would  incur  an  additional 
impairment charge in respect of fixed asset investments of £9.8m. 

Vertu Motors plc 

135 

 
 
 
 
 
 
 
 
Notes to the Company Financial Statements (continued) 
8.  Debtors 

Trade debtors 
Amounts owed by Group undertakings 
Deferred tax asset (note 9) 
Value Added Tax 
Prepayments and accrued income  

2020 
£’000 
1,401 
157,478 
1,733 
3,586 
7,254 
171,452 

2019 
£’000 
1,262 
126,126 
1,467 
3,942 
5,368 
138,165 

Amounts  owed  by  Group  undertakings  are  unsecured,  bear  no  interest  and  have  no  fixed 
repayment date.  

9.  Deferred tax asset 

At beginning of year 
Credited to the profit and loss account  
Credited/(charged) directly to equity 
At end of year 

2020 
£’000 
1,467 
186 
80 
1,733 

2019 
£’000 
1,323 
155 
(11) 
1,467 

The amounts recognised for deferred tax assets, calculated under the liability method at 17% 
(2019: 17%) are set out below: 

Depreciation in excess of capital allowances 
Other short-term timing differences 
Total 

2020 
£’000 
601 
1,132 
1,733 

2019 
£’000 
530 
937 
1,467 

During the year ending 28 February 2021, the reversal of deferred tax assets is expected to 
decrease the corporation tax charge for the year by £274,000.  This is primarily due to timing 
differences in relation to depreciation in excess of capital allowances. 

10.  Creditors:  amounts falling due within one year 

Trade creditors 
Other creditors 
Corporation tax 
Deferred consideration 
Other taxation and social security 
Accruals  
Deferred income 

2020 
£’000 
8,421 
26,000 
2,094 
- 
5,180 
25,533 
10,974 
78,202 

2019 
£’000 
8,481 
26,000 
2,597 
1,500 
4,264 
25,176 
9,590 
77,608 

Other  creditors  comprise  non-interest  bearing  advance  payments  from  the  Group’s  finance 
company partners. 

Accruals includes £12,767,000 (2019: £11,971,000) in respect of outstanding service plans. 

Vertu Motors plc 

136 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Company Financial Statements (continued) 
11.  Creditors:  amounts falling due after more than one year 

Bank borrowings 
Deferred consideration 
Deferred income (note 12) 

Borrowings are repayable as follows: 
Under 1 year 
1-2 years 
2-5 years 

2020 
£’000 
43,657 
- 
10,303 
53,960 

2020 
£’000 
- 
- 
43,657 
43,657 

2019 
£’000 
43,601 
2,600 
9,832 
56,033 

2019 
£’000 
- 
- 
43,601 
43,601 

The  bank  borrowings  are  secured  on  the  assets  of  the  Company  and the Group.  The  table 
below  analyses  the  Company’s  financial  liabilities  into  relevant  maturity  groupings  based  on 
the  remaining  period  at  the  balance  sheet  date  to  contractual  maturity  date.    The  amounts 
disclosed  in  the  table  are  the  contractual  undiscounted  cash  flows.   Balances  due  within  12 
months equal their carrying amounts as the impact of discounting is not significant.   

Bank borrowings 
Trade and other creditors 
At 29 February 2020 

Bank borrowings 
Trade and other creditors 
At 28 February 2019 

12.  Deferred income 

Within one 
year 
£’000 
- 
78,202 
78,202 

Within one 
year 
£’000 
- 
77,608 
77,608 

Within two 
to five years 
£’000 
43,657 
10,303 
53,960 

Within two 
to five years 
£’000 
43,601 
12,432 
56,033 

Deferred income due in greater than one year comprises: 

Warranty income 

2020 
£’000 
10,303 
10,303 

Total 
£’000  
43,657 
88,505 
132,162 

Total 
£’000  
43,601 
90,040 
133,641 

2019 
£’000 
9,832 
9,832 

Deferred  income  relates  to  used  car  warranty  products  sold  by  the  Group.  These  warranty 
policies  can  be  taken  out  over  12,  24  or  36  months  with  income  received  in  advance  of this 
period  being  released  on  a  straight-line  basis  over  the  life  of  the  policies.  There  is  an 
additional  £8,915,000  included  in  ‘Deferred  income’  in  creditors:  amounts  falling  due  within 
one year, in respect of such warranties recognising the amount to be released over the next 
12 months (2019: £7,998,000). 

Vertu Motors plc 

137 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Company Financial Statements (continued) 
13.  Called up share capital, share premium, other reserve, treasury share reserve and 

capital redemption reserve  

2020 

Ordinary 
shares of 
10p each 
Number of 
shares 
(‘000) 

Called up 

Share 
Share  premium 
account 
capital 
£’000 
£’000 

Other 
reserve 
£’000 

Treasury 
share 
reserve 
£’000 

Capital 
redemption 
reserve 
£’000 

Total 
£’000 

At 1 March 2019 
Sale of treasury 
shares 
Issuance of treasury 
shares in satisfaction 
of exercised share 
options 
Purchase of treasury 
shares 
Cancellation of 
repurchased shares 
At 29 February 2020 

375,023 

37,661 

124,939 

10,645 

(602) 

2,066 

174,709 

- 

529 

(1,000) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(7,432) 
367,120 

(744) 
36,917 

- 
124,939 

- 
10,645 

200 

- 

(401) 

- 
(803) 

- 

- 

- 

200 

- 

(401) 

744 
2,810 

- 
174,508 

All issued shares are fully paid-up. 

The other reserve is a merger reserve, arising from shares issued for shares as consideration 
to the former shareholders of acquired businesses.  

2019 

Ordinary 
shares of 

10p each 
Number of 
shares 
(‘000) 

Called up 

Share 
Share  premium 
account 
capital 
£’000 
£’000 

Other 
reserve 
£’000 

Treasury 
share 
reserve 
£’000 

Capital 
redemption 
reserve 
£’000 

Total 
£’000 

At 1 March 2018 
Shares issued during 
the year 
Cancellation of 
repurchased shares 
At 28 February 2019 

383,709 

38,552 

124,934 

10,645 

(690) 

1,175  174,616 

233 

- 

5 

- 

88 

- 

93 

(8,919) 
375,023 

(891) 
37,661 

- 
124,939 

- 
10,645 

- 
(602) 

891 

- 
2,066  174,709 

14.  Hedging reserve 

Cash flow hedges: 
At beginning of year 
Fair value (losses)/gains on derivative financial 
instruments during the year 
Deferred taxation on fair value losses/(gains) during year 
At end of year 

15.  Profit and loss account 

As at beginning of year 
(Loss)/profit for the financial year 
Dividend paid  
Share based payments charge 
Repurchase of own shares 
Treasury shares issued 
As at end of year 

Vertu Motors plc 

138 

2020 
£’000 

(19) 

(468) 
80 
(407) 

2020 
£’000 
82,724 
(5,102) 
(6,122) 
619 
(2,749) 
(200) 
69,170 

2019 
£’000 

(75) 

67 
(11) 
(19) 

2019 
£’000 
72,156 
18,805 
(5,657) 
904 
(3,455) 
(29) 
82,724 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Company Financial Statements (continued) 
16.  Dividends per share 

Dividends of £6,122,000 were paid in the year to 29 February 2020 (2019: £5,657,000), 1.65p 
per share (2019: 1.50p).  In light of the immediate and significant impact of COVID-19 on the 
Group, the Board does not propose a final dividend in respect of the year ended 29 February 
2020. 

17.  Share based payments 

For details of share based payment awards and fair values, see note 31 to the consolidated 
financial  statements.    The  Company  financial  statements  include  a  share  based  payments 
charge for the year of £733,000 (2019: £904,000).  

18.  Contingencies 

See  note  36 to the  consolidated  financial  statements  for  details  of  contingent  liabilities  as  at 
the balance sheet date. 

19.  Directors’ remuneration 

The  remuneration  of  the  Directors  who  served  during  the  year  from  1  March  2019  to  29 
February 2020 is set out within the Directors’ Remuneration Report on pages 65 to 70. 

20.  Commitments 

The Company leases vehicles under non-cancellable operating lease agreements. 

The future aggregate minimum lease payments under non-cancellable operating leases is set 
out below: 

Commitments under non-cancellable operating leases 
payable: 
No later than 1 year 
Later than 1 year and no later than 5 years 
Later than 5 years 

2020 
£’000 
142 
318 
- 
460 

2019 
£’000 
259 
67 
- 
326 

21.  Related party transactions 

The Company has related party relationships with its subsidiaries and with key management 
personnel. 

Transactions with the Directors of the Company are disclosed in note 37 of the consolidated 
financial statements.  

During the financial year ended 29 February 2020, the Company made cash contributions of 
£nil into the Bristol Street Pension Scheme (2019: £63,000).  

Vertu Motors plc 

139 

 
 
 
 
 
 
Alternative Performance Measures  
Set out below are the definitions and sources of various alternative performance measures 
which are referred to throughout the Annual Report.  All financial information provided is in 
respect of the Vertu Motors plc Group. 

Definitions 

Like-for-like  

FY2020  

FY2019 

Dealerships 
consecutive financial years. 

that  have  comparable 

trading  periods 

in 

two 

The twelve month period ended 29 February 2020. 

The twelve month period ended 28 February 2019. 

Aftersales gross margin  Aftersales  gross  margin  compares  the  gross  profit  earned  from 
aftersales  activities  to  the  total  aftersales  revenues,  including 
internal  revenue  relating  to  service  and  vehicle  preparation  work 
performed on the Group’s own vehicles.  This is to properly reflect 
the real activity of the Group’s aftersales department. 

Alternative Performance Measures 

Adjusted Operating Profit  

Operating profit 
Impairment charges (note 6) 
Depreciation on right-of-use assets (note 19) 
Amortisation (note 16) 
Share based payment charge 
Operating lease rentals – property 
Operating lease rentals – vehicles 
VAT reclaim on dealer deposit contributions 
Adjusted operating profit 

Adjusted Net (Debt)/Cash 

Cash and cash equivalents 
Borrowings (note 26) 
Net debt (note 33) 
Used car stocking loans – other borrowings (note 26) 
Adjusted net (debt)/cash 

Adjusted Profit Before Tax (PBT)  

Profit before tax 
Non-underlying items (note 8): 
Amortisation  
Share based payment charge  
VAT reclaim on dealer deposit contributions 
Impairment charges 
Operating lease rentals 
Lease finance costs 
Depreciation on right-of-use assets 
Adjusted PBT 

Vertu Motors plc 

140 

2020 
£’000 
16,473 
14,378 
14,065 
595 
733 
(11,588) 
(5,594) 
- 
29,062 

2020 
£’000 
40,839 
(69,204) 
(28,365) 
25,547 
(2,818) 

2020 
£’000 
7,317 

595 
733 
- 
14,378 
(17,182) 
3,595 
14,065 
23,501 

2019 
£’000 
29,013 
- 
- 
543 
904 
- 
- 
(3,069) 
27,391 

2019 
£’000 
66,519 
(66,766) 
(247) 
23,166 
22,919 

2019 
£’000 
25,332 

543 
904 
(3,069) 
- 
- 
- 
- 
23,710 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Alternative Performance Measures (continued) 

Tangible net assets per share  

Net assets 
Less: 
Goodwill and other indefinite life assets 
Other intangible assets 
Add: 
Deferred tax on above adjustments 
Tangible net assets 
Tangible net assets per share 

2020 
£’000 
263,373 

(99,315) 
(2,120) 

6,821 
168,759 
46.0p 

2019 
£’000 
276,643 

(112,278) 
(2,599) 

6,576 
168,342 
44.9p 

At 29 February 2020, there were 369,173,981 shares in issue (2019: 376,605,968) of which, 
2,053,821 were hold by the Group’s employee benefit trust (2019: 1,582,786). 

Like-for-like reconciliations: 

Revenues by department 

2020  

New car retail and Motability 
New fleet and commercial 
Used cars  
Aftersales 
Total revenue 

2019 

New car retail and Motability 
New fleet and commercial 
Used cars  
Aftersales 
Total revenue 

FY20 
Group 
revenue 
£’m 
862.5 
708.5 
1,235.4 
258.1 
3,064.5 

FY19 
Group 
revenue 
£’m 
862.8 
644.7 
1,217.6 
257.1 
2,982.2 

FY20 
Acquisition 
revenue 
£’m 
(34.9) 
(43.1) 
(62.3) 
(18.5) 
(158.8) 

FY19 
Acquisition 
revenue 
£’m 
(18.1) 
(10.5) 
(38.9) 
(11.9) 
(79.4) 

FY20 
Disposals 
revenue 
£’m 
(5.3) 
(0.3) 
(20.6) 
(1.8) 
(28.0) 

FY19 
Disposals 
revenue 
£’m 
(9.9) 
(2.5) 
(28.4) 
(2.8) 
(43.6) 

FY20 
Ford Parts 
revenue 
£’m 
- 
- 
- 
- 
- 

FY19 
Ford Parts 
revenue 
£’m 
- 
- 
- 
(8.0) 
(8.0) 

FY20 
Like-for-like 
 revenue 
£’m 
822.3 
665.1 
1,152.5 
237.8 
2,877.7 

FY19 
Like-for-like 
 revenue 
£’m 
834.8 
631.7 
1,150.3 
234.4 
2851.2 

Vertu Motors plc 

141 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Alternative Performance Measures (continued) 

Like-for-like reconciliations (continued): 

Aftersales revenue by department  

2020 

Parts 
Other revenue 
Parts and other revenue 
Service 
Total revenue* 

2019 

Parts 
Other revenue 
Parts and other revenue 
Service 
Total revenue* 

FY20 
Group 
revenue 
£’m 
164.8 
6.4 
171.2 
134.7 
305.9 

FY19 
Group 
revenue 
£’m 
179.1 
6.3 
185.4 
124.3 
309.7 

FY20 
Acquisition 
revenue 
£’m 
(10.8) 
(1.2) 
(12.0) 
(8.9) 
(20.9) 

FY20 
Disposals 
revenue 
£’m 
(1.3) 
- 
(1.3) 
(1.2) 
(2.5) 

FY20  
Ford Parts 
revenue 
£’m 
- 
- 
- 
- 
- 

FY19 
Acquisition 
revenue 
£’m 
(6.6) 
(0.6) 
(7.2) 
(5.8) 
(13.0) 

FY19 
Disposals 
revenue 
£’m 
(1.8) 
- 
(1.8) 
(1.8) 
(3.6) 

FY19  
Ford Parts 
revenue 
£’m 
(16.0) 
- 
(16.0) 
- 
(16.0) 

FY20 
Like-for-like  
revenue 
  £’m 
152.7 
5.2 
157.9 
124.6 
282.5 

FY19 
Like-for-like  
revenue 
£’m 
154.7 
5.7 
160.4 
116.7 
277.1 

*Inclusive of both internal and external revenue 

Gross profit by department  

2020 

New car retail and Motability 
New fleet and commercial 
Used cars 
Aftersales 
Gross profit 

2019 

New car retail and Motability 
New fleet and commercial 
Used cars 
Aftersales 
Gross profit 

FY20 
Group gross 
profit 
£’m 
62.7 
25.8 
102.1 
143.5 
334.1 

FY19 
Group gross 
profit 
£’m 
63.9 
20.2 
102.0 
136.0 
322.1 

FY20 
Acquisition 
gross profit 
£’m 
(2.3) 
(4.0) 
(2.5) 
(9.7) 
(18.5) 

FY19 
Acquisition 
gross profit 
£’m 
(1.1) 
(0.6) 
(1.5) 
(5.9) 
(9.1) 

FY20 
Disposals 
gross profit 
£’m 
(0.4) 
- 
(1.1) 
(1.1) 
(2.6) 

FY19 
Disposals 
gross profit 
£’m 
(0.6) 
(0.1) 
(1.6) 
(1.7) 
(4.0) 

FY20  
Ford Parts 
gross profit 
£’m 
- 
- 
- 
(0.8) 
(0.8) 

FY19 
Ford Parts 
gross profit 
£’m 
- 
- 
- 
(3.8) 
(3.8) 

FY20 
Like-for-like 
gross profit 
£’m 
60.0 
21.8 
98.5 
131.9 
312.2 

FY19 
Like-for-like 
gross profit 
£’m 
62.2 
19.5 
98.9 
124.6 
305.2 

Aftersales gross profit by department  

2020 

Parts 
Other 
Parts and other 
Service 
Gross profit 

Vertu Motors plc 

FY20 
Group gross 
profit 
£’m 
35.7 
4.4 
40.1 
103.4 
143.5 

FY20 
Acquisition 
gross profit 
£’m 
(2.2) 
(0.9) 
(3.1) 
(6.5) 
(9.6) 

FY20 
Disposal 
gross profit 
£’m 
(0.2) 
- 
(0.2) 
(0.8) 
(1.0) 

FY20 
Ford Parts 
gross profit 
£’m 
(0.8) 
- 
(0.8) 
- 
(0.8) 

FY20 
Like-for-like 
gross profit 
£’m 
32.5 
3.5 
36.0 
96.1 
132.1 

142 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Alternative Performance Measures (continued) 

Like-for-like reconciliations (continued): 

Aftersales gross profit by department (continued) 

2019 

Parts 
Other 
Parts and other 
Service 
Gross profit 

FY19 
Group gross 
profit 
£’m 
38.4 
4.1 
42.5 
93.5 
136.0 

FY19 
Acquisition 
gross profit 
£’m 
(1.4) 
(0.3) 
(1.7) 
(4.2) 
(5.9) 

FY19 
Disposal 
gross profit 
£’m 
(0.3) 
- 
(0.3) 
(1.3) 
(1.6) 

FY19 
Ford Parts 
gross profit 
£’m 
(3.8) 
- 
(3.8) 
- 
(3.8) 

FY19 
Like-for-like 
gross profit 
£’m 
32.9 
3.8 
36.7 
88.0 
124.7 

Number of units sold by department  

2020 

New car retail 
New car Motability 
New fleet  
New commercial 
Used cars  
Total units 

2019 

New car retail 
New car Motability 
New fleet  
New commercial 
Used cars  
Total units 

FY20 
Group 
32,701 
9,722 
22,559 
17,794 
84,771 
167,547 

FY20 
Acquisition 
(1,156) 
(117) 
(1,376) 
(2,556) 
(2,433) 
(7,638) 

FY20 
Disposals 
(173) 
(23) 
(10) 
(1) 
(1,108) 
(1,315) 

FY20 
Like-for-like  
31,372 
9,582 
21,173 
15,237 
81,230 
158,594 

FY19 
Group 
35,412 
9,795 
19,154 
16,327 
84,444 
165,312 

FY19 
Acquisition 
(559) 
(47) 
(112) 
(285) 
(1,453) 
(2,456) 

FY19 
Disposals 
(366) 
(87) 
(116) 
(3) 
(1,655) 
(2,227) 

FY19 
Like-for-like  
34,487 
9,661 
18,926 
16,039 
81,336 
160,449 

Average selling price by department  

2020 

New car retail and Motability* 
New fleet and commercial* 
Used cars 

FY20 
Group 
18,521 
20,313 
14,573 

FY20 
Acquisition 
26,306 
15,752 
25,592 

FY20 
Disposals 
22,551 
27,600 
18,594 

FY20 

Like-for-like  

18,270 
20,698 
14,188 

*Average selling price is stated inclusive of wholesale units 

2019 

New car retail and Motability* 
New fleet and commercial* 
Used cars 

FY19 
Group 
17,287 
19,994 
14,419 

FY19 
Acquisition 
28,888 
26,545 
26,778 

FY19 
Disposals 
18,064 
21,316 
17,190 

FY19 

Like-for-like  

17,129 
19,907 
14,142 

Vertu Motors plc 

143 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Alternative Performance Measures (continued) 

Like-for-like reconciliations (continued): 

Operating expenses  

2020 

Operating expenses 

FY20 
Group 
£’m 
305.0 

FY20 
Acquisition 
£’m 
(19.7) 

FY20 
Disposals 
£’m 
(2.4) 

2019 

Operating expenses 

FY19 
Group 
£’m 
294.7 

FY19 
Acquisition 
£’m 
(9.6) 

FY19 
Disposals 
£’m 
(3.9) 

FY20  
Ford Parts 
Revenue 
£’m 
- 

FY19  
Ford Parts 
Revenue 
£’m 
(2.2) 

FY20 
Like-for-like 
£’m 
282.9 

FY19 
Like-for-like 
£’m 
279.0 

Vertu Motors plc 

144 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Registered  Office:
Vertu House,
Fifth Avenue Business Park,
Team Valley, Gateshead,
Tyne and Wear, NE11 0XA
Company Number: 05984855

www.vertumotors.com