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Vertu Motors

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FY2021 Annual Report · Vertu Motors
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ANNUAL REPORT & FINANCIAL STATEMENTS
For the year ended 28 February 2021

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23 June 2021 

October 2021 

May 2022 

Table of Contents 

Strategic Report  

Performance Highlights 
At a Glance 
Group Stakeholders 
Chairman’s Statement 
Group Strategy 
Key Performance Indicators 
Operating Review  
Financial Review 
Sustainability 
Health and Safety 
Colleagues 
Risk Management 
Viability and Going Concern 

Corporate Governance Report 

Chairman’s Corporate Governance Statement 
Board leadership 
Division of Responsibilities  
Nominations, Composition and Succession 
Audit, Risk and Internal Control 
Remuneration Committee Report 
Directors’ Remuneration Report 
Directors Report 
Statement of Directors Responsibilities 

Financial Statements 

Independent Auditors’ Report  
Consolidated Income Statement 
Consolidated Statement of Comprehensive Income 
Consolidated Balance Sheet 
Consolidated Cash Flow Statement 
Consolidated Statement of Changes in Equity 
Notes to the Consolidated Financial Statements 
Company Balance Sheet 
Company Statement of Changes in Equity 
Notes to the Company Financial Statements 
Alternative Performance Measures 

Company Information 

Financial Diary  

Annual General Meeting 

Interim Results 2021/22 

Final Results 2021/22 

Vertu Motors plc (Company Number: 05984855) 

1 

 
 
 
 
 
Performance Highlights 

Operational Highlights 

•  Adjusted1 profit before tax of £24.6m ahead of Analysts’ forecasts (2020: £23.0m) 

•  18 sales outlets added to the Group since 1 March 2020, including the addition of 3 
new franchise partners to the Group’s portfolio - BMW, MINI and BMW Motorrad 

•  Strong,  stable  management,  supported  by  scalable,  sector-leading 

in-house 
developed technology and systems, provides assurance of tight control of operations 
and swift execution of strategies  

•  Substantial growth in online retailing using the Group’s ClicktoDrive sales technology 

platform   

• 

Increased  efficiency  of  transaction  processing  including  use  of  robotic  process 
automation  

•  38,446  new  and  used  vehicles  delivered  from  1  January  to  31  March  2021,  despite 

lockdown restrictions keeping showrooms closed 

• 

Increased  awareness of the Group’s core brands delivered through strong,  effective 
marketing campaigns including significant TV advertising campaigns 

•  Excellent  customer  experiences  delivered  in  the  new  environment:  Used  Car  Net 

Promoter Score in H2 of 84% 

Outlook Highlights 

•  Strong  start  to  new  financial  year  with  trading  profits  at  a  record  level  in  the  two 
months  to  April  2021.  Adjusted  profit  before  tax  in  the  two  months  of  £19.2m 
compared to £14.8m in the same months in 2019 

•  The  Board  expect  the  Group  will  deliver  an  adjusted  profit  before  tax  for  the  year 

ending 28 February 2022 in the range of £24.0m to £28.0m 

•  The  Board  is  confident  that,  dependent  on  the  financial  performance  of  the  Group, 

dividends can recommence in January 2022 

Financial Highlights 

•  Group revenues of £2.5bn (2020: £3.1bn) (like-for-like decline of 21.6%) impacted by 

Government imposed lockdowns 

•  Gross margin increased to 11.8% (2020: 10.9%)  

•  Cost  reductions2  exhibited  delivering  a  £16.0m  (7.2%)  reduction  in  like-for-like 

operating expenses in the nine months from 1 June to 28 February 

•  Growth in Adjusted1 operating profit to £33.8m (2020: £32.2m) 

•  Profit before tax of £22.4m (2020: £7.3m) 

•  Underlying earnings per share increased to 5.27p (2020: 4.99p) 

•  No  final  dividend  recommended  in  light  of  the  Government  support  received  during 

the Year 

•  Net tangible assets per share of 50.2p (2020: 46.0p) reflecting very strong asset base 

•  Record Free Cash Flow3 of £48.4m delivered  

•  Adjusted4 net cash of £1.4m at 28 February 2021 (2020: net debt £2.8m) 

1 Excludes non-underlying items. 
2 Excludes grant receipts in respect of the furlough scheme. 
3 Net cash flow from operating activities less leasing cash flows and net capital expenditure incurred. 
4 Excludes amounts drawn on used vehicle stocking loans and IFRS 16 lease liabilities. 

2 

Vertu Motors plc (Company Number: 05984855) 

 
 
 
At a Glance 

149 sales outlets 

32 car, bike and commercial franchise partners 

115 locations across the UK 

5,751 colleagues 

130,208 vehicles sold 

£2.5bn revenues 

84% Used Car Customer Experience 
(Net Promoter Score) 

87% of Colleagues consider Group as a great 
place to work 

Car 

Commercial   

Bikes 

Vertu Motors plc (Company Number: 05984855) 

3 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Group Stakeholders 
Engaging with Stakeholders - section 172 statement 

Positive relationships with the Group’s stakeholders are key to the long-term 
success of the Group. 

The Group engages with them to understand what matters to them and take this into account 
when setting  strategy and  also in our day-to-day  business operations.  Our key  stakeholder 
groups are identified below. We have set out on these pages how the business engages with 
these stakeholders, the key interests raised and the outcomes of that engagement. 

Colleagues 

How we engage: 

Key interests raised: 

• Pay and benefits  

• Communication 

• Wellbeing 

• Training and 
development 

• Colleague 

Recognition 

• Business 

performance  

• Community 

involvement and 
fundraising 

Engagement with our 
colleagues takes place 
through face-to-face 
meetings including 
regular appraisals, 
team meetings, full 
Team Briefings and 
through a number of 
channels including our 
intranet, employee 
newsletters and regular 
blogs from the CEO 
and CFO. A 
comprehensive annual 
colleague satisfaction 
survey is undertaken to 
gain feedback, 
alongside a quarterly 
pulse survey. 
Outstanding 
performance is 
recognised through 
personal letters from 
the CEO, annual 
colleague awards. 

How we engage: 

Key interests raised: 

Outcomes of 
engagement: 

• Ensuring the safety 
and wellbeing of 
colleagues during the 
COVID-19 pandemic 

• Pay supported above 
furlough grant levels 
to ensure colleague 
hardship minimised 

• Regular video 

communication to all 
colleagues 

• Appointment of 

director for colleague 
engagement 

• Local and divisional 

colleague satisfaction 
action plans 

Outcomes of 
engagement: 

Customer satisfaction 
surveys are regularly 
undertaken through 
both the Group’s 
Manufacturer partners 
and via Trust pilot 
reviews.  The Group 
has a dedicated 
customer services 
team.  We also 
communicate via social 
media and regular 
blogs.  Customer focus 
group meetings are 
regularly held to obtain 
feedback. 

Customers 

•  Service delivery  

• Prioritisation of 

•  Ability to self-serve 

online  

•  Product knowledge 
including electric 
vehicles and 
alternative fuels 

•  Access to local 

service 

•  Value for money 

•  Community 
involvement 

customer safety on 
the reopening of 
operations 

• Website and email 
communications to 
the 518,000 
customers on the 
Group’s database 

• Improved sales 
process giving 
customers more 
control over their 
purchase 

• 14-day money back 

guarantee established 

Vertu Motors plc (Company Number: 05984855) 

4 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Group Stakeholders (continued) 
Engaging with Stakeholders - section 172 statement (continued) 

How we engage: 

Key interests raised: 

The Executive Directors 
meet regularly (in 
person or via 
conference call) with 
existing and potential 
investors. We also 
provide webcasts and 
events throughout the 
year. 

•  Financial 

Performance 

•  Capital Allocation 

•  Execution of 
strategy 

•  Competition 

•  Sustainability 

Investors 

Outcomes of 
engagement: 

• Meetings held 

throughout the year 

• Technology ‘teach-in’ 
delivered highlighting 
technological 
development 

• Dividend suspended 
due to Government 
support received 
intention to resume in 
FY22  

• Feedback obtained on 
Remuneration Policy 

• Launch of ‘Driving 

Sustainability’ 

Manufacturer 
Partners 

Suppliers 

Key interests raised: 

Outcomes of 
engagement: 

•  Customer 

satisfaction 

•  Financial 

performance 

•  Volume of vehicles 

sold 

•  Quality of premises 
and compliance with 
standards 

•  Portfolio 

management and 
representation  

• Execution of franchise 

developments 
including multi-
franchising 

• Expansion of the 

Group 

• Manufacturer partners 
provided cash and 
trading support 
through the COVID-19 
restrictions 

• Agreement of volume 

targets 

• Investment in 

premises 

Key interests raised: 

Outcomes of 
engagement: 

•  Group strategy 

•  Collaborative 
working 

• 

Integration of 
systems 

• Supplier event held to 
communicate strategy 

• Cost reductions 

agreed during periods 
of dealership closure 
driven by COVID-19 
restrictions 

How we engage: 

Group management is 
organised along 
franchise lines to 
ensure sufficient 
knowledge and aid 
communication.  
Regular meetings occur 
with Manufacturer 
management. The 
Group is represented 
on the dealer franchise 
boards. 

How we engage: 

We look to secure 
excellent value for 
money, whilst 
minimising risk in our 
supply chain.  Our 
purchasing team hosts 
events and ensures a 
positive two-way 
communication process 
with all Group 
suppliers.  Our 
suppliers sponsor and 
attend the Group’s 
annual colleague 
awards ceremony. 

Vertu Motors plc (Company Number: 05984855) 

5 

 
 
 
 
 
 
 
 
 
 
 
 
 
Group Stakeholders (continued) 
Engaging with Stakeholders - section 172 statement (continued) 

Finance Providers 

Communities 

How we engage: 

Access to finance is 
essential for the Group 
to execute its strategy 
as well as providing 
customers with the 
ability to finance vehicle 
purchases.  We work 
together with our 
financial partners to 
ensure our customers 
have access to finance 
to purchase their 
vehicles. 

How we engage: 

We are proud to give 
something back to the 
communities local to 
our dealerships.  We 
provide regular 
community updates via 
social media, 
participate in 
volunteering and 
fundraising initiatives, 
sponsor local sports 
teams and participate in 
‘speakers for schools’ a 
scheme to connect 
schools with inspiring 
and influential people. 

Key interests raised: 

Outcomes of 
engagement: 

•  Customer 

satisfaction 

•  Acquisition 
financing 

•  Financial 

Performance 

•  Compliance with 
regulations 

•  Behaviour of the 
credit book 

•  Finance penetration 

achieved 

Key interests raised: 

•  Funding of local 

projects 

•  Local sponsorship 

•  Local operational 

issues 

•  Education and 
employment 

• Covenant waivers and 
amendments obtained 
in H1 

• Retail finance 
commission 
arrangements revised 

• Renewal of annual 

facilities 

Outcomes of 
engagement: 

• Engagement with 
schools via virtual 
‘speakers for schools’ 
events 

• Investment in 

apprenticeship 
programme to provide 
youth employment 
opportunities 

• Sponsorship and 

naming of Newcastle 
Eagles Arena 
providing funding to 
Eagles Foundation 
engaged in 
community work 

• Launched ‘Driving 

Sustainability’ 
programme 

Vertu Motors plc (Company Number: 05984855) 

6 

 
 
 
 
 
 
 
 
 
 
Group Stakeholders (continued) 
Engaging with Stakeholders - section 172 statement (continued) 

How we engage: 

The Group maintains 
regular contact with 
Government and 
regulatory stakeholders 
and is a member of 
expert working groups, 
such as the National 
Franchise Dealership 
Association (‘NFDA’)  

Key interests raised: 

Outcomes of 
engagement: 

•  Marketing and 

Communication 

•  Health and Safety 

•  MOT compliance 

•  Compliance with 

laws and 
regulations 

•  Fair treatment of 

customers 

• Input to and member 
of industry working 
groups 

• Responded to FCA 
and COVID-19 
working practice 
consultations 

Government and 
Regulators 

During the year, the Directors have acted to promote the success of the Company for the benefit of 
shareholders while having regard to the following matters: 

• 

• 

Likely long-term consequences 

Interests of the Group’s colleagues 

•  Business relationships with suppliers and customers 

• 

Impact on the community and environment 

•  Reputation for high standards of business conduct 

•  Acting fairly between shareholders 

Vertu Motors plc (Company Number: 05984855) 

7 

 
 
 
 
 
Chairman’s Statement 
I am pleased to report that the Group has delivered a resilient, profitable result, in excess of 
Analysts’  forecasts  in  this  unprecedented  year.    This  result  reflects  positively  on  all 
management  and  colleagues  within  the  Group,  who  have  adapted  to  new  ways  of  working 
and  executed  exceptionally  well  in  the  most  challenging  of  circumstances.    I  would  like  to 
personally express my appreciation and thanks to the whole Vertu team.  The Board is also 
extremely  grateful  for  the  significant  Government  support  received  both  in  respect  of 
furloughed  colleagues  and  business  rates  relief,  and  the  assistance  provided  by  its 
Manufacturer partners.  The latter demonstrates the partnership approach and a key strength 
of the franchised dealer model. 

On 1 June 2020, the business emerged from the first lockdown stronger in many ways for the 
experience.  Trading conditions throughout the summer months  that followed were bolstered 
by pent-up consumer demand.  The period also saw the additional benefit of cost reductions, 
achieved through the roll out of technology developed during the lockdown, which enhanced 
efficiency across a number of different areas of the business.  

When  the  UK  faced  further  restrictions  from  November  onwards,  the  Group’s  showrooms 
were  again  closed  to  customers.    The  Group’s  strengthened  customer  and  online  offering, 
together with its  strong  brands and  local presence,  meant that vehicle sales continued  on  a 
click and collect/home delivery basis, despite the restrictions, at much higher levels than were 
seen in the first lockdown.   The Group’s customers could choose to  buy their  used car fully 
online  or  complete  part  of  their  buying  journey  online  and  part  in  direct  remote  contact  with 
either  our  local  dealership  or  central  teams.    Central  sales  and  aftersales  enquiries  were 
handled  efficiently  by  the  Group’s  customer  contact  centre  which  was  able  to  switch 
seamlessly between home and office working using the Group’s digital telephony technology.  
To illustrate the progress made, 38,446 vehicles were delivered during the latest restrictions 
when showrooms were closed from 1 January to 31 March, demonstrating the strength of the 
Group’s  online  offering,  customer  propositions,  strong  brands,  national  footprint  and 
reputation for strong customer service.  

The Board is mindful that the immediate future of the Group will be affected by the continued 
uncertainty  around  COVID-19  and  the  Government’s  reaction  to  it.  The  Group  is,  however, 
strong  and  resilient.  It  has  one  of  the  strongest  balance  sheets  in  the  sector,  and  this  was 
further  enhanced  in  the  year  through  the  generation  of  a  record  level  of  Free  Cash  Flow  of 
£48.4m.  Costs were well controlled throughout and, whilst it was regrettable that many of the 
Group’s  colleagues  have  been  furloughed  at  times  during  the  year,  capacity  levels  were 
carefully matched to demand as the Group moved between lockdowns.   

The Board is optimistic that the Group’s proven track record of execution and strong balance 
sheet will allow the continued expansion of the Group, to deliver a business of greater scale 
and  efficiency.    The  forthcoming  post  COVID-19  period  will  again  evidence  some 
consolidation  in  the  Retail  sector.    Vertu  is  in  a  strong  position  to  take  advantage  of  this 
environment as appealing opportunities arise.  Our strong financial position, healthy appetite 
for  growth,  considerable  digital  expertise  and  first-class  leadership  means  that  we  can  look 
forward with optimism. 

The  business  is  fifteen  years  old  in  November  2021  and  has  achieved  much  in  that 
timeframe.  From floating as a cash shell in December 2006, the business is now one  of the 
largest and strongest operations in the UK automotive retail sector.  Whilst justifiably proud of 
these  achievements,  the  Board  remains  focused  on  the  future  and  building  on  the  very 
successful platform put in place.   We guard against complacency. 

Andrew Goss 
Chairman 

Vertu Motors plc (Company Number: 05984855) 

8 

 
  
 
 
Group Strategy 
Mission & Values 

The aim for every dealership to 
be the best retailer in their 
respective town or city. 

To deliver an outstanding 
customer motoring 
experience through 
honesty and trust 

Vertu Motors to be the most 
admired and respected dealer 
group in the automotive 
industry   

PASSION  RESPECT  PROFESSIONALISM  INTEGRITY  RECOGNITION 
OPPORTUNITY  COMMITMENT 

Strategic Goals 

To grow as a major scaled franchised dealership group 
and to develop our portfolio of Manufacturer partners, 
whilst being mindful of industry development trends, 
to maximise returns 

To be at the forefront of online retailing and digitalisation 
in the sector, delivering a cohesive ”bricks and clicks” 
strategy 

To reduce the cost base of the Group through scale 
economies using digitalisation of processes to reduce 
costs 

Growth 

Digitalisation 

Cost Focus 

Colleague & Customer focus 

To develop and motivate the Group’s colleagues to 
ensure consistency of operational excellence and delivery 
to customers across the business 

To develop ancillary businesses to add revenue and 
returns which complement the core business 

Ancillary businesses 

Sustainability Goals 

Work with our Manufacturer 
partners to provide 
increasingly sustainable 
choices for customers 

Reduce the environmental 
Impact of our business 

Care for our colleagues and 
support our communities 

Vertu Motors plc (Company Number: 05984855)  

9 

 
 
 
 
 
 
 
 
 
Group Strategy (continued) 
Update on Strategy Execution and Associated Risks 

The Group is now in its fifteenth year and has executed a consistent strategy to build a scaled 
UK automotive retailer with a strong culture, a reputation for execution and excellent relations 
within its Manufacturer Partners.  The Group now has normalised annual revenues of £3.7bn 
and has built a substantial base of tangible net assets. 

The Group’s key long-term strategic objectives remain: 

•  To grow as a major scaled franchised dealership group and to develop our portfolio of 
Manufacturer  partners,  whilst  being  mindful  of  industry  development  trends,  to 
maximise long-run returns. 

•  To  be  at  the  forefront  of  online  retailing  and  digitalisation  in  the  sector,  delivering  a 

cohesive ‘bricks and clicks’ strategy. 

•  To reduce the cost base of the Group  through scale economies and digitalisation of 

processes. 

•  To develop and motivate the Group’s colleagues to ensure consistency of operational 

delivery across the business.  

•  To  develop  ancillary  businesses  to  add  revenue  and  returns  which  complement  the 

core business. 

Growth 

Portfolio Development and Changes 

As  part  of  the  strategy  for  scale,  the  Group  historically  has  sought  to  add  additional 
Manufacturer  partners,  not  represented  in  the  portfolio,  to  facilitate  additional  growth 
opportunities.  A noticeable gap in the Group’s portfolio of Manufacturer partners was closed 
in December 2020, with the addition of the much sought-after BMW, MINI and BMW Motorrad 
franchises.    Both  BMW  and  MINI  are  extremely  well  positioned  to  take  advantage  of  the 
electrification  of  the  UK  automotive  market  over  the  next  decade  and  the  addition  of  these 
franchises had long been a strategic objective of the Group.  The Group now operates 32 car, 
van and motorcycle franchises which is more than any other UK player. 

The  well-timed  acquisition  of  a  BMW/MINI  market  area  of  12  sales  outlets  in  five  locations: 
York,  Sunderland,  Teesside,  Durham  and  Malton,  achieved  immediate  scale  in  a  region 
where the Group is headquartered and already has strong representation.   The outlets were 
acquired  from  The  Cooper  Group  Limited,  part  of  Inchcape  plc,  for  total  consideration  of 
£19.6m.  The assets acquired include £16m of freehold and long leasehold properties and a 
payment was made in respect of goodwill of £0.8m.   

For the year ended 31 December 2019, these dealerships generated revenues of £305m and 
a  loss  before  tax  of  £6.0m.    The  Group  has  developed  a  clear  plan  to  drive  performance 
improvements over a three-year period and the integration of these businesses into the Group 
has proceeded in line with this plan.  The Group’s systems and processes were implemented 
immediately  on  acquisition,  in  order  to  facilitate  business  improvements  in  the  areas  of 
customer  experience  and  financial  performance.    Despite  the  COVID-19  related  restrictions 
imposed immediately post acquisition, the acquired businesses have performed ahead of the 
business plan, which has not been adjusted for the impact of these restrictions.  The Board is 
therefore  optimistic  of  a  progressive  turnaround  of  these  businesses  and  the  generation  of 
significant  shareholder  value,  particularly  given  the  minimal  levels  of  goodwill  paid  for  the 
businesses.  The businesses have been branded Vertu, reflecting the continued growth of the 
Vertu  brand  in  Premium  franchises  in  the  UK  and  supported  by  the  increasingly  successful 
website, vertumotors.com. 

Following the Group’s entry into the Kia franchise in January 2020, further growth with the Kia 
franchise was achieved when, on 1 October, the Group acquired the Nottingham Kia business 
from  Sandicliffe  for  £1.9m,  taking  a  short-term  lease  on  the  dealership  premises.    This 
business will be relocated this month into existing large Group leasehold dealership premises 
in  Nottingham.    This  location  currently  represents  one  of  two  Group  Volkswagen  franchise 
outlets located in the city and, whilst new vehicle activity will be consolidated in the remaining 
flagship  Nottingham  Volkswagen  dealership  at  West  Bridgeford,  Volkswagen  authorised 
repair  and  approved  used  vehicle  sales  activity  will  continue  in  this  location,  alongside  the 
relocated Kia franchise. 

Vertu Motors plc (Company Number: 05984855)  

10 

Group Strategy (continued) 
Growth (continued) 

Portfolio Development and Changes (continued) 

Subsequent  to  the  financial  year  end,  on  1  March  2021  the  Group  opened  a  Macklin 
Motornation used vehicle outlet in Glasgow, following the acquisition in late 2020 of a vacant 
freehold  dealership  from  Lookers  plc.    Further  on  12  March  2021,  the  Group  acquired  the 
trade and assets of a Honda car dealership in Huddersfield from Hepworth Motor Group.  The 
purchase  of  this  leasehold  dealership  complements  the  Group’s  existing  Honda  outlets  in 
Yorkshire  and  the  consideration,  settled  in  cash,  was  £0.8m.  The  Group  now  has 
considerable scale in Yorkshire, operating 23 outlets in the county.  

The  Group  continues  to  actively  manage  its  dealership  portfolio  including  the  regular 
assessment  of  viability  and  returns  achieved  from  each  business  and  franchise  and  the 
potential  for  property  gains  and  cash  generation  from  the  portfolio.    Execution  of  multi-
franchising, in order to maximise potential returns of each location, is seen as a key element 
of  the  Group’s  strategy  in  this  regard.    Increased  flexibility  of  Manufacturer  representation 
requirements  and  varying  formats  will  aid  this  process,  allowing  investment  levels  to  be 
reasonable and multi-franchising to be increased.  

During the Year the Group added the Citroen brand to its existing Ford dealership operations 
in Worcester and Macclesfield.  The Group also added the Peugeot franchise to the Group’s 
Edinburgh  dealership  which  already  represented  Kia,  Suzuki  and  Mitsubishi.    Further  multi-
franchising  activity  is  planned  to  be  delivered  in  the  coming  months,  with  several  projects 
currently being progressed. 

Further network changes and consolidation for franchised retailers are anticipated.  Potential 
opportunities for growth for those established retail groups with a proven track record, strong 
financial position and positive relationship with Manufacturers remain strong.   

Further  to  the  regular  review  process  outlined  above,  a  number  of  disposals  and  closures 
have been implemented, in line with the Group’s capital allocation disciplines, both during the 
year and post year end, to optimise the portfolio: 

•  The  Group  sold  the  trade  and  assets  of  its  Citroen  dealership  in  Leicester  to 
Manufacturer-owned Robins and Day on 28 February 2021.  The leasehold premises 
were retained and the dealership is currently being redeveloped and refranchised to 
reopen as a franchise outlet in the coming months.  

•  The Group disposed of its ancillary wheelchair accessible vehicle (“WAV”) business, 
Bristol  Street  Versa,  to  Gowrings  Mobility,  a  well-established  WAV  operator  on  30 
November  2020.    The  Group  will  continue  to  supply  commercial  vehicles  for 
conversion to the enlarged entity.  This disposal generated £1.7m of cash.  In FY20 
the business delivered a loss before tax of £68,000. 

•  On 26 April 2021, the Group closed a used car sales and Volkswagen service outlet 
at Whitchurch, Herefordshire. The vast majority of colleagues were transferred to the 
Volkswagen dealership in Hereford and it is anticipated that a large proportion of the 
dealership’s activity will be retained in Hereford.  The freehold property was sold on 7 
May  2021  yielding  cash  proceeds  of  £430,000,  slightly  in  excess  of  the  book  value.  
In  addition  to  the  property  disposal,  working  capital  of  approx.  £0.9m  has  been 
released to be re-invested in higher return assets. 

•  Following  the  acquisition  of  BMW  Sunderland,  the  Group  operated  two  accident 
repair  centres  in  the  city.  On  1  April  2021,  these  operations  were  consolidated  into 
one with a surplus freehold property now being marketed for sale.   

Move to Agency Model 

The Board notes that it is likely that the next few years will see an evolution of the business 
model with regards to the sale of new cars in certain franchises. The Group undertakes sales 
in a number of franchises on an agency basis in the fleet market and anticipate that a number 
of Manufacturers will move new retail sales to an  agency model in the next few  years.  It is 
envisaged  that  such  a  move  would  reduce  reported  revenues,  increase  reported  operating 
margins and reduce working capital investment. The Board will keep shareholders updated on 
developments in this area 

Vertu Motors plc (Company Number: 05984855)  

11 

Group Strategy (continued) 
Growth (continued) 

Increasing Importance of Scale and Brand 

The  Group’s  strategy  is  to  continue  to  grow  through  the  acquisition  of  both  volume  and 
premium  franchised  dealerships.    Scale  benefits  include:  a  national  online  and  offline  co-
ordinated  marketing  strategy  based  on  a  limited  number  of  strong  brands;  maximising  the 
benefits  of  the  Group’s  national  footprint;  the  Click2Drive  platform;  scaled  highly  efficient 
contact  centres;  dedicated  franchise  management;  purchasing  efficiencies;  and,  access  to 
competitive consumer finance packages for the Group’s customers. 

Brand  awareness  is  vital  in  an  online  environment,  with  increasingly  more  of  the  sales 
process,  either  in  the  research  or  buying  phase,  completed  online.    The  Group  currently 
operates  four  brands  in  the  UK,  Bristol  Street  Motors  (England  Volume),  Macklin  Motors 
(Scotland),  Farnell  (Jaguar  Land  Rover)  and  Vertu  Motors  (other  premium  franchises).  
Having more than one brand allows the Group the flexibility to differ its offers and approach 
between geographies or between volume or premium franchises. During the course of 2021, 
the  Group’s  Jaguar  Land  Rover  dealerships  will  be  rebranded  to  Vertu,  bringing  all  the 
Group’s premium businesses under this one brand.  When this is complete, the Vertu brand 
will have 58 outlets in the UK, Bristol Street Motors 77 and Macklin Motors 14.  

Brand  awareness  is  supported  by  the  Group’s  marketing  activity,  including  extensive  TV 
advertising campaigns and sponsorship of Formula One coverage on Channel 4, secured for 
a  second  consecutive  year  for  the  Macklin  Motors  and  Bristol  Street  Motors  brands.  In 
addition,  sponsorship  arrangements  have  commenced  for  the  Vertu  Motors  brand  with 
Yorkshire  and  Durham  County  Cricket  Clubs  to  increase  brand  awareness  in  two  of  the 
Group’s key regions of operation. The success of the Group’s marketing activity is supported 
by a recent YouGov survey, which included responses from over 5,000 adults collected over 
the  period  from  1  October  2020  to  1  March  2021.  Bristol  Street  Motors  currently  has  the 
highest  prompted  awareness  of  the  Group’s  brands,  with  over  42%  awareness,  the  second 
highest of any automotive retail brand in the sector, including the so-called ‘disruptors’.  

The  strength  of  our  brands  and  marketing  activity  led  to  the  Group’s  websites  collectively 
receiving  a  monthly  average  of  1.4m  unique  visits  over  the  Year  (2020:  1.2m).    The  Group 
saw  a  29%  year  on  year  increase  in  sales  enquiries  received  from  online  sources  in  the 
period from  1 June to 28  February, however, as expected in the  light of restrictions, walk in 
dealership visits were down year on year. 

Of  equal  importance  to  brand  awareness,  is  brand  reputation.    The  Group’s  Mission,  “to 
deliver an outstanding customer  motoring experience  through honesty  and trust” recognises 
the  importance  of  excellent  customer  service  and  high  ethical  standards.    The  Group’s 
commitment to customer service is verified through customer satisfaction feedback, gathered 
either by our Manufacturer partners or from a third-party survey (Judge Service) in respect of 
used cars.  The Group’s dealerships regularly feature in the top quartile of our Manufacturer’s 
customer service leagues and perform significantly above average for the sector overall.  The 
Group  consistently  achieves  a  net  promoter  score  (“NPS”)  in  excess  of  80%  from  Judge 
Service.  In H2 the Group received feedback from over 10,400 Group used car customers via 
Judge Service averaging a NPS score of 84%. 

Vertu Motors plc (Company Number: 05984855)  

12 

Group Strategy (continued) 
Online and Omni-channel Retailing 

There  is  a  significant  degree  of  confusion  over  the  terms  online  and  omni-channel  retailing. 
Whilst  online  sales  could  be  defined  as  pure  ecommerce  transactions  with  no  human 
involvement, convention in the sector is that online sales relate to any sale where the enquiry 
originated from an online source.  The current automotive retailing environment in the UK is 
certainly  heavily  digitised  and  omni-channel  in  nature  –  customers  come  in  and  out  of  the 
digital  world,  interacting  by  phone  and  video  call  extensively  with  dealerships  as  well  as 
undertaking dealership visits and crucially, test drives.  No one customer’s journey is now the 
same,  since  the  options  and  flexibility  offered  by  platforms  such  as  the  Group’s  Click2Drive 
technology platform puts the customer in the driving seat as to how to buy a car.  Given our 
goal is firmly to sell a car, the Group is agnostic as to which journey the customer chooses as 
long as a sale is achieved.  Our experience is that pure ecommerce online transactions are a 
small  percentage  of  retail  sales  and  omni-channel  retailing  is  probably  a  better  term  to 
describe  the  current  position.    Where  the  term  online  is  used  in  this  report,  it  is  used  in  a 
much  wider  sense  and  is  akin  to  omnichannel.    In  time,  greater  definition  of  terms  in  the 
sector is vital to increase understanding. 

The  Group  continues  to  be  at  the  forefront  of  developments  to  provide  customers  with 
innovative  ways  to  purchase  and  interact  online.    The  Group’s  online  functionality  is  a  fully 
integrated  end  to  end  process  termed  Click2Drive,  allowing  customers  the  flexibility  of  a 
purely  online  purchase,  or  one  which  includes  interaction  with  our  sales  teams  through 
telephone or video appointments, should they require assistance with their vehicle search or 
purchase.    If  the  Group’s  customers  choose  to  transact  fully  online,  they  are  able  to  value 
their  part  exchange,  choose  a  suitable  finance  option,  make  payment  and  arrange  home 
delivery  of  their  vehicle,  including  the  collection  of  any  part  exchange.    Every  one  of  the 
Group’s  used  vehicles  is  prepared  to  a  high  standard,  in  accordance  with  a  strict  vehicle 
preparation  policy.    All  used  vehicle  customers  also  benefit  from  a  14-day  money  back 
guarantee  and  a  90-day  warranty  as  standard.    This  is  superior  to  the  current  offering  of 
disrupters. 

The  strength  of  this  proposition,  together  with  the  Group’s  established  brands,  national 
dealership  network  and  reputation  for  excellent  customer  service,  meant  that  the  Group 
delivered 38,446 new and used (retail and fleet) vehicles from 1 January to 31 March 2021, 
despite customers being unable to visit showrooms or test drive their chosen vehicles.   257 
(0.7%) of these vehicles were purchased completely  online by the Group’s customers.  The 
majority  of  customers  therefore  elected  to  interact  with  the  Group’s  dealerships  within  the 
sales  process.    4,700  customers  have  chosen  to  reserve  their  vehicle  online,  through  the 
payment  of  a  £99  deposit,  since  this  new  feature  was  introduced  in  May  2020.    Use  of  this 
reservation  facility  has  been  increasing  over  time,  with  over  1,100  deposits  paid  in  January 
and February 2021.  Customers reserving vehicles in this way exhibit a very high conversion 
to ultimate sale. 

Disrupters who have recently entered the used car market have very little, if anything, to add 
to the sector in terms of customer proposition or experience, and they do not sell new cars or 
in some cases, support customers thereafter with their servicing needs.  The best in class in 
the sector, and Vertu in particular, have a fully established “bricks and clicks” platform and sell 
far  more  used  vehicles  than  these  new  entrants.    The  Group  also  builds  relationships  with 
customers  over  many  years  facilitating  the  supply  of  new  and  used  cars  and  customer 
servicing activities. 

The  Group’s  national  franchise  dealer  network,  with  a  strong  customer  service  reputation, 
gives  customers  the  confidence  to  transact  purely  online,  however,  many  still  choose  to 
interact with the Group in their buying journeys and we expect that this will continue.  A local 
presence not only aids the building of brand awareness but remains essential to the delivery 
of customer service, with the majority of customers preferring to undertake a test drive prior to 
purchasing the big-ticket item of a car.  Local aftersales support is also an important factor in 
many  vehicle  buying  decisions.    The  Group  retains  a  high  proportion  of  its  vehicle  sales 
customers  into  the  higher-margin  service  channel  and  this  also  aids  overall  long-term  sales 

Vertu Motors plc (Company Number: 05984855)  

13 

Group Strategy (continued) 
Online and Omni-channel Retailing (continued) 

retention.    A  “bricks  and  clicks”  model  is  therefore  crucial  in  this  sector,  with  the  Group’s 
network of physical dealerships across the UK at the centre of its customer offering and vital 
for the delivery of service and repair work to our customers.  The fact disruptors to the sector 
such  as  Cazoo  and  Tesla  have  been  developing  physical  networks  is  illustrative  of  their 
recognition  of  the  need  to  have  a  physical  presence  in  addition  to  their  purely  online 
capabilities.  

Cost Reduction 

Enhanced  scale  of  operations  allows  the  Group  to  maximise  on  purchasing  benefits,  to 
provide  process  efficiencies  with  common  systems  and  technology,  and  to  gain  marketing 
synergies from promoting a larger network for each of the Group’s brands. 

A  key  feature  of  the  Group’s  digitalisation  strategy  has  been  to  use  system  integration  and 
robotic  process  automation  to  enhance  productivity  and  reduce  the  cost  base  of  the  Group. 
Enhanced  integration  of  the  Group’s  sales  showroom  and  financial  systems  in  FY21 
facilitated significant efficiency improvements in processing vehicle sale transactions.  By way 
of  example,  robotic  processes  have  now  automated  the  taxation  of  each  used  vehicle  the 
Group  sells  with  the  DVLA.    Similar  technology  has  also  automated  the  invoicing  of  all 
vehicles traded at auction.  Such in-house developed system automations have enabled the 
Group  to  reduce  costs,  with  the  delivery  of  a  programme  completed  in  July  2020  yielding 
anticipated  annualised  savings  of  £10m.    The  Group  continues  to  develop  technology  to 
maximise efficiency and aid decision making. 

Motivated, Professional Colleagues 

The  Group  seeks  one  consistent  culture  across  all  its  operations.    Delivery  of  the  Group’s 
Mission  Statement  (“To  deliver  an  outstanding  customer  motoring  experience  through 
honesty  and  trust”)  through  application  of  the  Group’s  Values  (“Professionalism,  Passion, 
Recognition,  Integrity,  Respect,  Opportunity  and  Commitment”)  is  at  the  core  of  how  the 
business operates.  The Group has high standards, with colleagues expected to execute the 
basics of the business and delight customers, acting with energy and urgency.   

The  Group’s  colleagues  are  therefore  at  the  core  of  the  delivery  of  the  Group’s  vision  and 
strategy and their passion  and commitment has certainly been demonstrated over the Year.  
It  was  regrettable  that  so  many  of  the  Group’s  colleagues  were  put  into  the  Government 
Furlough  scheme  as  virus  restrictions  closed  substantial  parts  of  the  business.    The  Group 
provided  enhanced  benefits,  designed  to  ensure  that  no  colleague  suffered  undue  hardship 
whilst  unable  to  work.    The  Group’s  Board  and  senior  management  teams  also  accepted 
reductions  to  their  remuneration  during  the  Year.  Colleague  communication  was  vital  so 
frequent and open dialogue was maintained throughout the Year.  To measure the success of 
the  Group’s  colleague  engagement,  the  Group  carries  out  an  annual  colleague  satisfaction 
survey  as  well  as  shorter  quarterly  surveys.    Over  4,200  (84%)  of  Group  colleagues 
participated in this year’s survey in October 2020.  Perhaps in recognition of the support given 
to colleagues during the pandemic, 87.0% of responding colleagues considered the Group a 
great  place  to  work,  up  from  83.9%  in  the  previous  year.    In  addition,  98.2%  of  colleagues 
knew the Vertu Values and 93.3% believed that the Directors actively practiced these Values.  
These scores reflect the strength and consistency of the Group culture that has been built up 
over time.  

I  would  like  to  personally  thank  every  Vertu  colleague  for  their  hard  work  and  commitment 
during the Year.  I am proud to be the leader of such an exceptional team of people, who treat 
others the way they themselves would like to be treated. 

Vertu Motors plc (Company Number: 05984855)  

14 

 
 
Group Strategy (continued) 
Responding to Regulatory Change 

Electrification and Alternative Powertrains 

Potential future development of the wider automotive sector has in recent years been linked 
to  the  development  of  Connected,  Autonomous,  Shared  and  Electric  (CASE)  vehicles.    The 
ongoing impact of COVID-19 will almost certainly affect the ‘Shared’ element of mobility, with 
the potential that consumers shy away from public and shared transport modes, at least in the 
short-term.   It  is also apparent that,  whilst  increased  autonomy  is certainly  assisting drivers, 
full  autonomous  capability  remains  a  long  way  off,  with  technological,  regulatory  and  legal 
considerations weighing heavily. 

The UK Government’s stringent objective to achieve Net Zero in terms of Carbon emissions is 
driving significant change to the powertrains used by new vehicles.  2030 is now the date the 
UK  proposes  to  phase  out  internal  combustion  engines  in  respect  of  new  vehicle  sales.    A 
glide  path  is  therefore  needed  in  terms  of  technological  advancement  and  Government 
support  in  terms  of  vehicle  engineering,  subsidies  to  promote  uptake  and  a  national 
infrastructure  for  recharging  which  is  capable  of  coping  with  significant  growth  in  electric 
vehicle sales. The SMMT estimates that a full, zero emission-capable UK new car market will 
require  1.7  million  public  charge  points  by  the  end  of  the  decade  and  2.8  million  by  2035, 
costing some £16.7 billion.  The UK has a long way to go in this regard. 

The level of customer adoption of electric and alternatively fuelled vehicles is increasing in the 
UK reflecting higher supply, enhanced ranges and more interest from customers.  The SMMT 
reported  that  2020  was  the  best  ever  year  for  electric  cars,  with  battery  and  plug-in  hybrid 
vehicle  market  share  increasing  to  10.7%,  albeit  in  an  overall  reduced  market,  and  with 
regulation requirements being the key driver rather than customer preference.  Group sales of 
electric  and  alternatively  fuelled  vehicles  doubled  over  the  Year  to  2,356  vehicles, 
representing 9.3% of the Group’s sales of new retail vehicles. 

The  move  to  electric  has  undeniably  put  Manufacturer  businesses,  cash  levels  and  future 
returns  under  pressure,  with  this  being  exacerbated  by  the  impact  of  COVID-19.    A  recent 
study  by  the  Financial  Times  highlighted  that  the  cost  of  production  of  electric  cars  is 
expected to continue to exceed that of the combustion engine vehicle until beyond 2030.  This 
is  even  after  taking  into  account  the  expected  reduction  in  the  cost  of  battery  production.  
According  to  the  SMMT,  price  is  one  of  the  main  factors  holding  52%  of  today’s  potential 
buyers back from purchasing an electric vehicle.  This was perhaps recognised by the recent 
changes  in  the  UK  to  the  plug-in  grant  scheme,  which  is  now  targeted  exclusively  at  lower 
priced cars. 

Over  40%  of  the  Group’s  gross  profit  has  historically  arisen  from  its  aftersales  operations, 
namely the provision of servicing and repairs and the retailing and wholesaling of parts.  Pure 
electric  vehicles  require  less  mechanical  service  intervention  than  those  with  an  internal 
combustion engine,  however, they will not form a  majority of the vehicle parc until well after 
2030  (source:  National  Grid  FES  2020  report).    Thereafter,  the  potential  diminution  in 
servicing, as a result of the electrification of the parc, is expected to be mitigated by the need 
for  increased  specialist  equipment,  technology  and  knowledge  to  maintain  these  vehicles, 
connectivity and a growth in prepaid maintenance programmes, all retaining a greater share 
of  maintenance  work  within  the  franchise  dealer  network.    The  Group  is  developing 
substantial  expertise  in  its  service  departments  in  the  area  of  batteries.  Leeds  Volkswagen, 
for example, is only one of 15 specialist battery centres in the Volkswagen network in the UK.  
With  our  Manufacturer  relationships,  scale,  financial  strength  and  expertise,  the  Board  sees 
the drive train transition as an opportunity rather than a threat. 

Vertu Motors plc (Company Number: 05984855)  

15 

 
 
Group Strategy (continued) 
Responding to Regulatory Change (continued) 

FCA 

Following  the  publication  of  the  FCA’s  final  findings  in  connection  with  their  review  of  motor 
finance,  the  Group  amended  its  sales  processes  in  January  2021  to  ensure  that  its 
arrangement  with  finance  providers  were  aligned  with  the  ban  of  discretionary  commission 
models.    These  changes  have  been  seamlessly  introduced,  aided  by  the  Group’s  in-house 
developed  sales  technology  platform,  Click2Drive.  The  changes  have  not  had  a  material 
impact on earnings from finance commission to date. 

UK withdrawal from the EU 

The  UK’s  future  trading  arrangements  with  the  European  Union  are  now  clear,  with 
agreement  having  been  reached  prior  to  the  31  December  2020  deadline.    The  SMMT 
reported  that  7  out  of  10  vehicles  sold  in  2020  in  the  UK  were  imported  from  Europe.    The 
application  of  zero  tariffs  and  quota  free  trade  was  therefore  critical  to  a  strong  new  car 
market in the UK.  Clarity over the UK’s future relationship with the EU has removed a major 
sector uncertainty. 

The  Sterling  Euro  exchange  rate  remains  an  important  factor  in  the  pricing  and  import  of 
vehicles  manufactured  in  Europe  into  the  UK.    Since  1  January  2021,  Sterling  has 
strengthened  against  the  Euro  and  a  stronger  pound  helps  make  imported  new  cars  more 
affordable to UK buyers. 

Strategic Summary 

The  Group’s  stable  and  experienced  management  team  and  financial  strength  ensures  that 
the  Group  is  well  positioned  to  take  advantage  of  opportunities  arising  and  we  remain 
ambitious to do so.  We will ensure that capital is allocated to those activities, locations and 
franchises that are best placed to meet the competitive challenges arising, to provide the best 
growth opportunities and maximise return on invested capital. 

We  will  continue  to  innovate  to  meet  changes  in  customers’  needs,  leveraging  our  brand 
strength, reputation for excellence in customer service and  national footprint to maximise on 
the available online opportunity.  We will execute cost saving initiatives, enhance operational 
efficiency and pursue other new business opportunities which complement the Group’s core 
activities.  The goal is to drive growth in the cash flows of the business to provide returns for 
shareholders.  

Vertu Motors plc (Company Number: 05984855)  

16 

 
Key Performance Indicators 
The  Group  has  a  number  of  Key  Performance  Indicators  (“KPI’s”)  by  which  it  monitors  its 
business.  These include analysis of results by channel; as set out on page 18, together with 
the below: 

KPI 

Definition 

Performance 

Risk Factor Link 

Underlying EPS 

Underlying profit after tax divided by 
weighted average number of shares 
(note 13) 

FY21 – Underlying EPS of 5.27p 
FY20 – Underlying EPS of 4.99p 

I

s
P
K

l

Underlying 

PBT 

Profit before tax and non-underlying 
items 

FY21 – Underlying PBT £24.6m 

FY20 – Underlying PBT £23.0m 

Gross 
Margin by channel 

Gross profit divided by revenue by 
channel 

See page 18  

Like-for-Like Used 
Volume growth 

Number of used vehicles sold in 
dealerships with comparable trading 
periods in two consecutive years 

FY21 – decline of (26.6%) 
FY20 – decline of (0.1%) 

Like-for-Like New 
Retail volume 
compared to UK 
private registrations 

Number of new retail vehicles sold in 
dealerships with comparable trading 
periods in two consecutive years 
compared to the movement in UK 
private registrations 

Like-for-Like Service 
Revenue growth 

Labour sales activity for the servicing, 
repair and preparation of motor 
vehicles in dealerships with 
comparable trading periods in two 
consecutive years 

Group 

FY21 – decline of (28.9%) 
FY20 – decline of (8.9%) 
UK private registrations 
FY21 – decline of (29.3%) 
FY20 – decline of (4.8%) 

FY21 – decline 15.0% 

FY20 – growth 6.8% 

i

a
c
n
a
n
F

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I

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P
K

l

a
n
o
i
t
a
r
e
p
O

/

i

c
g
e
t
a
r
t
S

❶❷❸❹❺ 

❻❼❽❾❿ 

⓫⓬⓭⓮ 

❶❷❸❹❺ 

❻❼❽❾❿ 

⓫⓬⓭⓮ 

❷❸❹❺❻ 

❾⓮ 

❷❸❺❻❾ 

⓬⓭ 

❷❸❺❾⓬⓮ 

❷❻❽❾ 

Online 

Growth 

Website visits to all Group trading 
websites 

FY21 – 20.9m visitors 

FY20 – 15.7m visitors 

❷❸❼❾❿ 

⓫ 

Customer 
Service 

Customer service is measured via 
email survey responses from 
customers gathered by our 
manufacturer partners for new 
vehicles or on Judge Service for used 
vehicles 

97% (FY20: 97%) of our used vehicle 
customers would recommend us – 
Judge Service 

❹❼❽❾ 

Vertu Motors plc (Company Number: 05984855)  

17 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Operating Review 
Overview 

This  unprecedented  Year  has  been  impacted  by  successive  lockdowns  as  a  Government 
response to COVID-19.  The period from 1 March to 31 May 2020 saw the peak registration 
month  of  March  increasingly  impacted  by  a  pre-lockdown  slowdown,  until  the  first  national 
lockdown  was  initiated  on  23  March.    The  Group  was  then  significantly  impacted  for  the 
remainder  of  the  first  quarter  of  the  Year.    Vehicle  sales  activity  was  initially  halted  and  the 
Group’s  aftersales  operations  opened  on  a  much  reduced  basis,  to  provide  only  essential 
repairs  to  keep  key  workers  and  their  vehicles  on  the  road.    The  period  from  1  June  to  31 
October saw dealerships able to reopen to customers under social distancing restrictions and 
trading benefitted from significant levels of pent-up demand following the first lockdown.  The 
remaining  period  from  1  November  through  to  28  February  saw  further  local  and  national 
lockdowns,  which  again  closed  sales  showrooms  to  customers  for  prolonged  periods.  
However, in contrast to much of the first national lockdown, sales of vehicles were permitted 
through click and collect or home delivery.  In this period, our service departments remained 
fully operational as an essential service and saw near  normal levels of demand. In contrast, 
trade parts operations and accident repair centres have seen continued year-on-year declines 
in activity due to lower accident levels as journeys undertaken fell below normal levels in the 
UK. 

The  Group’s  revenues  and  margins  are  shown  below.  The  impact  of  the  first  national 
lockdown  on  trading  in  the  first  quarter  of  the  financial  year,  March  to  May,  was  very 
significant.  This quarter has therefore been shown separately, along with the remaining nine 
month period and full financial year below: 

Mar to 
May 
FY21 
£'m 

132.2 
77.1 
92.6 
30.4 
332.3 

11.7 
3.6 
7.7 
16.5 
39.5 

8.9% 
4.7% 
8.3% 
46.9% 
11.9% 

June to 
Feb 
FY21 
£'m 

607.5 
501.3 
915.8 
190.8 
2,215.4 

42.6 
19.6 
86.2 
113.1 
261.5 

7.0% 
3.9% 
9.4% 
49.7% 
11.8% 

FY21 
£'m 

739.7 
578.4 
1,008.4 
221.2 
2,547.7 

54.3 
23.2 
93.9 
129.6 
301.0 

7.3% 
4.0% 
9.3% 
49.3% 
11.8% 

Mar to 
May 
FY20 
£'m 

299.3 
225.7 
335.2 
66.7 
926.9 

19.4 
7.1 
27.8 
37.1 
91.4 

6.5% 
3.1% 
8.3% 
46.5% 
9.9% 

June to 
Feb 
FY20 
£'m 

563.2 
482.8 
900.2 
191.4 
2,137.6 

43.3 
18.7 
74.3 
106.4 
242.7 

7.7% 
3.9% 
8.3% 
47.1% 
11.4% 

Revenue 
New 
Fleet & Commercial 
Used 
Aftersales 
Total Group Revenue 

Gross Profit 
New 
Fleet & Commercial 
Used 
Aftersales 
Total Gross Profit 

Gross Margin  
New 
Fleet & Commercial 
Used 
Aftersales1 
Total Gross Margin 

1 Aftersales margin expressed on internal and external revenues 

Mar to 
May 
Year on 
Year 
Variance 
£’m 

(167.1) 
(148.6) 
(242.6) 
(36.3) 
(594.6) 

(7.7) 
(3.5) 
(20.1) 
(20.6) 
(51.9) 

2.4% 
1.6% 
- 
0.5% 
2.0% 

June to 
Feb Year 
on Year 
Variance 
£’m 

44.3 
18.5 
15.6 
(0.6) 
77.8 

(0.7) 
0.9 
11.9 
6.7 
18.8 

(0.7%) 
- 
1.1% 
2.6% 
0.4% 

FY20 
£'m 

862.5 
708.5 
1,235.4 
258.1 
3,064.5 

62.7 
25.8 
102.1 
143.5 
334.1 

7.3% 
3.6% 
8.3% 
46.9% 
10.9% 

Vertu Motors plc (Company Number: 05984855)  

18 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Operating Review (continued) 
Overview (continued) 

Volumes of vehicles sold by the Group on a like-for-like basis for the same periods were: 

Used retail vehicles 
New retail cars 
Motability cars 
Direct fleet cars 
Agency fleet cars 
Total fleet cars 
Commercial vehicles 
Total New vehicles 
Total vehicles 

Mar to 
May 
FY21 

5,813 
4,771 
910 
1,478 
752 
2,230 
1,965 
9,876 
15,689 

Jun to 
Feb 
 FY21 

55,897 
18,324 
7,057 
7,988 
2,913 
10,901 
13,659 
49,941 
105,838 

FY21 

Mar to 
May FY20 

June to 
Feb 
FY20 

61,710 
23,095 
7,967 
9,466 
3,665 
13,131 
15,624 
59,817 
121,527 

61,651 
20,770 
6,667 
11,831 
4,220 
16,051 
11,719 
55,207 
116,858 

22,446 
11,731 
2,826 
5,136 
1,484 
6,620 
5,951 
27,128 
49,574 
  UK Market (SMMT) 
  New retail cars 
  Motability cars 
Fleet cars  

  Commercial vehicles 

Mar to 
May 
FY21 
% Var to 
FY20 
(74.1%) 
(59.3%) 
(67.8%) 
(71.2%) 
(49.3%) 
(66.3%) 
(67.0%) 
(63.6%) 
(68.4%) 

June to 
Feb 
FY21 
% Var to 
FY20 
(9.3%) 
(11.8%) 
+5.8% 
(32.5%) 
(31.0%) 
(32.1%) 
+16.6% 
(9.5%) 
(9.4%) 

FY20 

84,097 
32,501 
9,493 
16,967 
5,704 
22,671 
17,670 
82,335 
166,432 

(60.5%) 
(67.9%) 
(69.3%) 
(65.7%) 

(11.2%) 
4.8% 
(17.5%) 
3.3% 

March to May Quarter 

The Group incurred an adjusted loss before tax of £14.3m in the March to May quarter (“Q1”), 
a shortfall of £27.4m on the prior year period (Q1 2020: Profit before tax of £13.1m). 

The closure of the retail network during this first period of lockdown saw total registrations of 
new  cars  in  the  UK  in  Q1  fall  by  65.2%,  representing  a  decline  year-on-year  of  over  half  a 
million vehicles.  During this period, the Group maintained marketing activity and continued to 
build  a  vehicle  order  bank  via  online  and  telephone  orders.    Nevertheless,  the  Group’s  like-
for-like  sales  of  new  retail  and  Motability  cars  fell  to  39.0%  of  prior  year  levels,  fleet  and 
commercial sales to 33.4% and used retail vehicles to 25.9% of prior year in Q1.  Total Group 
gross profit from the sale of vehicles fell in Q1 by £31.3m compared to the same period in the 
prior year.   

After 23 March 2020, the vast majority of the Group’s aftersales operations remained open for 
key  worker  and  essential  service  vehicles,  on  much  reduced  capacity  at  first  and  then 
progressively growing as lockdown  eased. This resulted  in the  generation of total  aftersales 
gross profits of £16.5m, which was £20.6m below the same quarter last year.   

The  Group  took  all  available  actions  to  mitigate  this  significant  reduction  in  activity  and 
profitability by reducing its costs during this period.  Remuneration costs represent the largest 
component  of  the  Group’s  operating  expense  and,  whilst  savings  were  made  through  the 
furloughing  of  colleagues,  the  Group  paid  colleagues  in  excess  of  the  amounts  received 
under the Job Retention Scheme.  No colleague was paid below the national minimum wage 
and  colleagues  were  not  capped  at  the  maximum  grant  receipt  of  £2,500  per  month.    This 
protected  colleagues’  earnings  during  this  critical  and  anxious  time  (paying  80%  of  average 
earnings  if  above  the  £2,500  level).    In  addition,  the  Group’s  Senior  Management  who 
remained at work volunteered to take a 20% reduction in salary, and all members of the plc 
Board elected to take a 30% reduction in salary for the period from 1 April to the end of May.  
The executive directors also waived their entitlement to all bonuses for the financial year.  In 
light of the performance and the significant progress made by the Group during the year, the 
Remuneration  Committee  have  elected  to  award  one-off  bonuses  to  the  executives.    These 
bonuses  will  be  paid  50%  in  cash  and  50%  in  shares  in  the  Company,  with  the  shares 
required to be held for three years from the date of issue.  Further details are provided in the 
Remuneration Committee Report.  Gross pay was £4.5m in excess of the grant receipt in the 
quarter for those colleagues on furlough leave.  The Group initially placed up to 80% of Group 
colleagues  on  furlough  leave,  though  this  declined  over  time  as  activity  increased.    The 
resultant  receipt  from  the  Government’s  Job  Retention  Grant  of  £17.7m  significantly 
supported the Group in this first quarter as did the business rates relief of £1.5m in the same 
period.

Vertu Motors plc (Company Number: 05984855)  

19 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Operating Review (continued) 
March to May Quarter (continued) 

Other  costs  were  reduced  significantly,  particularly  when  showrooms  were  closed,  to 
conserve cash. Group centralised supplier arrangements facilitated swift actions to be taken 
to remove costs. In addition, the Group received substantial support from third-party suppliers 
who reduced or suspended charges.  The Group’s Manufacturer partners were also excellent 
in taking steps to reduce franchise costs and to ensure retailers were able to conserve cash.  

June to February Period  

The  remaining  nine  months  of  the  financial  year  from  1  June  2020  to  28  February  2021 
(“Period”) generated an adjusted profit before tax of £38.9m, significantly more than the prior 
year profit of £9.9m in the same period.  Strong demand in most channels, beneficial used car 
pricing movements, strong cost control and continued Government and Manufacturer support 
all  contributed  to  a  very  strong  trading  environment  for  the  Group,  despite  successive  local 
and  national  lockdowns  and  restrictions.    Enhancements  to  the  Group’s  Click2Drive  sales 
platform allowed the business to increasingly operate very effectively online in the sales area 
despite showroom closures. 

The following departmental trends were seen in this Period: 

Used retail vehicles 

The used vehicle market in the UK has been remarkably resilient since 1 June 2020.  Pent-up 
consumer  demand  was  apparent,  particularly  from  June  to  October.    Despite  further 
restrictions  closing  showrooms  from  November,  sales  rates  were  significantly  in  excess  of 
those seen in the first lockdown, as both the Group and customers adapted to the situation. 

The wholesale used vehicle market in the UK operates almost as a ‘perfect market’ as far as 
pricing is concerned.  From June to October, tight supply of vehicles coincided with a period 
of  robust  consumer  demand  and  consequently  strong  used  vehicle  pricing  conditions  were 
apparent.  This strength in used vehicle values was in contrast to historic seasonal norms.  As 
lockdowns again impacted on demand from November onwards, wholesale prices witnessed 
slightly higher than normal seasonal reductions.   Margins overall, however, remained strong 
in the Period especially in relation to premium franchises.  

Reduction  in  pressure  to  achieve  new  vehicle  volume  targets,  particularly  in  premium 
franchises, has led to a reduction in nearly new vehicles in the used supply channel and this 
has  also  had  a  beneficial  impact  on  margin  retention  from  which  the  Group  benefitted.  In 
addition,  a  new  stock  management  and  pricing  system  was  developed  in-house  and 
implemented  in  the  Period  (“Vertu  Analytics”)  which  has  also  aided  pricing  decisions  and 
margin management.    

The beneficial used car pricing environment went some way to offsetting the impact of a like-
for-like  9.3%  year-on-year  reduction  in  Group  used  vehicle  sales  volumes  in  the  Period.  
Gross profit per unit on a like-for-like basis increased to £1,467 from £1,197 (22.6%) with this 
uplift  even  more  apparent  in  the  Group’s  premium  franchise  dealerships.    The  growth  in 
profitability  contributed  to  Group  used  gross  margin  percentages  for  the  Period  improving 
from 8.3% to 9.6% on a like-for-like basis, despite a 5.4% increase in average selling prices.  
Overall, core Group gross profit generated from used vehicle sales in the Period increased by 
£8.3m compared to the prior year due to this enhanced margin retention. 

New retail cars and Motability sales 

Demand  for  new  cars  was  weaker  than  used  cars  in  the  first  national  lockdown  and  was 
slower  to  rebuild  momentum.    UK  retail  registrations  have  declined  year-on-year  in  every 
month of the Group’s financial year except for just one month, July. Supply constraints and a 
reduced  volume  push  by  Manufacturers  have  been  part  of  the  reason  for  this  reduction.  
Supply constraints in the Period were driven by post lockdown logistics dislocation, the impact 
of  social  distancing  on  production  levels  both  in  Manufacturers  and  their  suppliers  and  also 
the  challenges  of  switching  the  emissions  mix  of  vehicle  production  to  meet  emissions 
regulations.   

In  the  vast  majority  of  franchises,  volume  targets  were  amended,  reduced  or  removed  by 
Manufacturers in response to showroom opening restrictions. The rise in consumer demand 
seen  in  used  cars  was  replicated  in  new  cars  from  July,  with  underlying  consumer  demand 
robust  throughout  the  summer  and  this  was  witnessed  in  the  building  of  strong  order  banks 
for  the  September  market.    Overall,  the  Period  saw  UK  new  retail  registrations  fall  11.2%. 

Vertu Motors plc (Company Number: 05984855)  

20 

Operating Review (continued) 
June to February Period (continued) 

New retail cars and Motability sales (continued) 

The  Group’s  like-for-like  new  retail  volumes  declined  by  11.8%  broadly  matching  these 
market trends. 

UK  Motability  sales  operations  closed  completely  during  the  first  lockdown,  re-opening  for 
new  applications  from  1  July  and  remaining  open  during  subsequent  lockdowns.    In  the 
Period, UK registrations in this channel grew by 4.8%, reflective of pent-up consumer demand 
as  deferred  contracts  were  renewed.    The  Group’s  Motability  volumes  in  the  Period  grew 
5.8%  on  a  like-for-like  basis  representing  outperformance.    The  Group  has  the  largest 
Motability vehicle fleet in the mainland of the UK. 

Like-for-like gross profits from the sale of new retail and Motability vehicles fell £4.1m year on 
year  in  the  Period.    Reduced  volumes  of  vehicles  sold,  together  with  significantly  reduced 
quarterly manufacturer volume bonus income receipts in June (representing the period, April 
to  June)  were  the  primary  reasons  for  this  decline.    The  lockdown  impact  on  vehicle  sales 
volumes in April and May inevitably reduced volume bonus earnings recognised at the end of 
the  calendar  quarter  in  June.    New  vehicle  gross  profit  per  unit  fell  2.2%  on  a  like-for-like 
basis in the  Period and the  Group’s new vehicle margin percentages declined  from 7.7% to 
7.0%  on  a  like-for-like  basis.    Excluding  the  impact  of  the  reduction  in  quarterly  volume 
bonuses earned in the calendar quarter to June, underlying new retail margins were robust. 

Fleet & Commercial vehicle sales  

The UK car fleet market declined 17.5% in the Period.  A lack of demand from the daily rental 
market, principally due to reductions in leisure and airport travel, along with reduced demand 
from corporate fleets, drove this decline.  Like-for-like the Group delivered 10,901 fleet cars in 
the Period, representing a decline of 32.1%, which was behind the market.  This reflects the 
mix  of  franchises  held  by  the  Group,  with  some  Manufacturers  moving  away  from  this  low 
margin channel to preserve profit and reflecting constrained supply.  

The SMMT reported a 3.3% increase in registrations of commercial vehicles in the UK in the 
Period.    This  reflected  strong  demand  for  commercial  vehicles,  in  particular,  to  satisfy 
increased demand for home deliveries as internet shopping increased.  The Group’s like-for-
like  sales  volumes  of  new  commercial  vans  was  significantly  ahead  of  these  market  trends, 
increasing  by  16.6%  in  the  Period.  This  was  aided  by  very  strong  performance  from  the 
Group’s Vansdirect business and the Group taking share from competitors seeking to reduce 
their  working  capital  demands  by  reducing  their  exposure  to  fleet  and  commercial  vehicle 
channels.    As  a  consequence  of  strong  demand  for  vans,  both  here  in  the  UK  and  across 
Europe, van supply was tight which aided margin retention.  

Like-for-like  gross  profit  per  unit  in  the  Fleet  and  Commercial  vehicle  channel  grew  14.2% 
from  £671  to  £766,  reflecting  both  the  change  in  mix  away  from  the  low  margin  daily  rental 
channel  and  strong  demand  for  commercial  vehicles.    Group  like-for-like  gross  profit 
generation from fleet and commercial sales increased by £0.2m  in the Period.   As with new 
vehicles,  lack  of  calendar  quarter  volume  bonus  receipts  in  June,  driven  by  the  reduction  in 
volumes in the initial lockdown period held back performance. 

Aftersales 

From  June  to  September  pent-up  demand  from  customers  aided  growth  in  the  Group’s 
vehicle  servicing  departments,  driving  increased  like-for-like  service  revenues.    Further 
national COVID-19 restrictions from November drove year-on-year reductions in the Group’s 
like-for-like service revenues from November to February.  Overall, in the Period, 0.6% growth 
in  Group  like-for-like  service  revenues  was  delivered  with  the  impact  of  acquisitions  driving 
Group total service revenues up 8.1%. 

The  like-for-like  gross  margin  percentage  on  vehicle  servicing  rose  to  78.5%  in  the  Period 
(FY20:  77.5%).    Higher  average  invoice  values  on  retail  work  were  achieved  through  the 
Group’s  effective  vehicle  health  check  processes.    The  introduction  of  individual  timed 
appointments for customers, to ensure social distancing in dealerships, allowed more time for 
the Group’s Service Advisors to better explain identified work to customers, aiding improved 
sales  conversion.    In  addition,  the  Group  saw  a  higher  retail  mix  of  work  in  workshops  as 
warranty  work  remained  muted  compared  to  normal  and  this  also  aided  margins  and 
productive efficiency.  Like-for-like gross profits generated from service activity increased by 
£1.5m in the Period as a result of these trends. 

Vertu Motors plc (Company Number: 05984855)  

21 

Operating Review (continued) 
June to February Period (continued) 

Aftersales (continued) 

In contrast, like for like gross profits arising from the sale of parts and accident repair centres 
fell  £2.5m  in  the  Period.    Like-for-like  revenues  fell  11.0%  in  the  Period  as  fewer  motoring 
journeys  led  to  fewer  accidents,  reducing  accident  repair  work  and  trade  parts  sales  to 
accident repair centres.  

The  Group  currently  operates  10  accident  repair  centres,  with  dealership  acquisitions  made 
since 1 January 2020 representing half of this total.  In recognition of this growing number of 
operations, the Group formed Vertu Accident Repair Limited (“VARC”) in early 2021.  VARC 
has  a  separate  dedicated  management  team,  with  significant  accident  repair  experience,  in 
order  to  provide  specialist  focus  to  these  businesses.    All  of  the  Group’s  accident  repair 
centres  will  be  transferred  into  VARC  from  the  Group’s  franchised  dealership  divisions  over 
the remainder of 2021.  Growth in accident repair revenues is targeted, through the expansion 
of  the  number  of  manufacturer  repair  approvals  held  by  each  outlet  and  improved 
relationships with insurance work providers, as well as through further targeted acquisitions.  
Greater  efficiencies  will  be  sought  by  enhancing  standard  Group  systems  and  processes 
across  the  accident  repair  centres  and  gaining  from  the  impact  of  the  dedicated  new 
management team. 

Parts revenues were also negatively impacted by the previously announced changes to parts 
distribution  within  the  Vauxhall  network.    As  a  consequence  of  these  changes,  the  Group 
exited trade parts in the franchise in early 2020 with an impact on revenues and profits but a 
gain in short term cash generation as working capital was liquidated.  The Group previously 
indicated this would reduce annual profits by £0.9m.  

Overall, like-for-like gross profits in aftersales declined £1.0m in the Period.   

Current trading and outlook 

In  March  2021,  the  Group’s  sales  showrooms  remained  closed  as  a  result  of  the  continued 
national lockdown.  The Group’s Macklin Motors sales showrooms in Scotland reopened on 5 
April  (subject  to  requiring  an  appointment  to  be  made)  with  the  rest  of  the  Group’s  sales 
showrooms opening on 12 April without the need for an appointment.  Despite the lockdown 
restrictions,  the  Group  saw  strong  trading  conditions  in  March  with  trading  profits  at  record 
levels  for  the  Group.    The  reopening  of  showrooms  in  April  saw  pent-up  demand  in  sales 
again  evident  as  customers  sought  to  test  drive  vehicles  for  the  first  time  in  three  months.  
The Group undertook significant marketing activity to gain market share.  As a consequence, 
the Group saw March and April deliver a combined adjusted profit before tax of £19.2m which 
was in excess of the Group’s business plan, prepared assuming no impact of  COVID-19 on 
the business.  

The  Group’s  trading  performance  in  March  and  April  (“the  post  year  end  period”)  is 
summarised below:   

March and April Performance 

Year on Year % Change 

Total 

Like-for- Like 

SMMT 

Group Revenues 
Service Revenues1 

Volumes: 
Used Retail Vehicles 
New Retail Vehicles 
Motability Vehicles 
New Fleet Cars2 
New Commercial Vehicles 

1 Includes internal and external revenues 
2 Includes agency volumes 

152.8% 
107.7% 

238.8% 
59.1% 
129.0% 
103.9% 
167.5% 

134.8% 
91.8% 

215.9% 
47.4% 
122.8% 
112.3% 
169.3% 

41.8% 
110.2% 
89.4% 
157.4% 

Group  revenue  rose  substantially  as  expected  since  last  year  was  significantly  impacted  by 
the first national lockdown which started on 23 March 2020.  The Group has also undertaken 
considerable  acquisition  activity  in  the  last  12  months  and  these  acquired  dealerships 
contributed over £50m to Group revenues in the post year end period.  

Vertu Motors plc (Company Number: 05984855)  

22 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Operating Review (continued) 
Current trading and outlook (continued) 

Group  revenue  rose  substantially  as  expected  since  last  year  was  significantly  impacted  by 
the first national lockdown which started on 23 March 2020.  The Group has also undertaken 
considerable  acquisition  activity  in  the  last  12  months  and  these  acquired  dealerships 
contributed over £50m to Group revenues in the post year end period.  

Service  activity  saw  strong  levels  of  demand  in  March  aided  by  substantial  vehicle  sales 
volumes,  the  Group’s  well  developed  customer  contact  strategy  and  high  level  of  pre-paid 
service plans held by the Group’s customers.  In April 2020, service departments operated on 
a  significantly  reduced  basis  due  to  the  impact  of  the  lockdown  in  the  prior  year.    Many 
service  and  MOTs  were  postponed  (until  after  the  lockdown  eased  in  late  May).    Group 
vehicle sales levels in April 2020 were also very low due to the lockdown.  As a result, in April 
2021 the Group has seen some weakening of demand for  retail annual servicing.  This may 
very well reverse in future months as the seasonalisation of service work has been changed 
by lockdowns.  

New and used retail vehicle demand and volumes have increased substantially year-on-year 
in  the  Period  as  expected.    Whilst  sales  under  lockdown  conditions  in  March  2021  were 
considerably higher than in the first lockdown (at around 60% and 97% of normalised levels 
for new retail and used volumes respectively), there was still an element of pent-up demand 
exhibited when showrooms reopened in April 2021. This pent-up demand was primarily due 
to customers holding off on purchases until test drives and physical visits to dealerships could 
be resumed.   

The  new  car  market  in  the  UK  is  as  much  driven  by  supply  factors  as  those  impacting 
demand.  There are increasing signs that new car supply will be tight in the coming months 
reflecting  the  continued  impact  of  COVID-19  on  manufacturing  both  in  the  assembly  plants 
and  the  parts  supplier  base.    Semi-conductor  shortages  are  also  likely  to  limit  new  vehicle 
supply  in  the  months  ahead  as  several  plant  closures  and  curtailments  of  production  have 
been  announced  across  the  globe.    Manufacturers  are  also  having  to  balance  the  emission 
levels of their sales, which may impact production and availability.  In contrast, the renewed 
strength  of  Sterling  against  the  Euro  and  Yen  makes  the  UK  a  more  profitable  market  for 
Manufacturers to export cars into and this tends to increase supply levels.  Overall, the Board 
believes  constrained  new  vehicle  supply  is  a  key  uncertainty  in  the  near  term  which  may 
impact the business.  

The  used  car  market  remains  very  robust  from  a  demand  perspective.    Coming  out  of  the 
lockdown in April 2021, supply of used cars in the UK was much tighter than normal for  the 
time  of  year.    In  addition,  new  car  supply  constraints  are  also  likely  to  contribute  to  this 
tightness  in  used  car  markets  continuing  over  the  summer  and  perhaps  beyond.    Used  car 
values are therefore expected to remain robust for the remainder of H1 at least.  

The fleet car market recovered well in March and April from the lows of last year. Fleets that 
had postponed vehicle changes took advantage of the strong used car market for disposal of 
defleeted vehicles, contributing to this recovery.  The Group took share with like-for-like fleet 
car  volumes  increasing  112.3%  compared  to  a  89.4%  growth  in  SMMT  registrations  in  the 
post year end period. 

The Group’s new commercial vehicle sales were up 169.3% in volume terms on a like-for-like 
basis,  with  the  SMMT  reporting  a  growth  of  157.4%.    The  SMMT  reported  that  the  UK  new 
van market in April was the highest on record, reflecting strong demand driven principally by 
the rise of courier services and delivery of online purchases.  Whilst the Group took share in 
this  buoyant  market,  demand  exceeded  supply  with  new  van  order  lead  times  very  much 
extended  as  supply  remains  tight.    The  global  semi-conductor  shortage  will  not  help  this 
supply situation in the short-term.   

The  Group  continued  to  benefit  from  the  extended  business  rates  holiday  on  showrooms  in 
March and  April (impact of £1.8m) and the cost savings from the cost reduction  programme 
undertaken  in  2020.    The  furlough  scheme  was  utilised  on  a  very  small  scale  in  March  and 
early  April  with  receipts  of  £0.4m.    It  is  envisaged  that  in  the  absence  of  further  lockdowns 
and restrictions related to COVID-19, the Group will make no further use of the Job Retention 
Scheme. 

Vertu Motors plc (Company Number: 05984855)  

23 

Operating Review (continued) 
Current trading and outlook (continued) 

The  Group’s  BMW  and  MINI  dealerships  acquired  in  December  2020  saw  a  strong 
performance in March and April, delivering an adjusted profit before tax over the two months 
of £0.5m.  This is ahead of business plan for the year to date.  The Board is pleased with the 
progress of this new Division and the success of the integration process. 

The  Board  remains  confident  in  the  prospects  for  the  Group.    With  its  strong  asset  base, 
balance  sheet,  scale,  Manufacturer  relationships,  well  invested  systems  including  the 
Click2Drive sales technology platform and  experienced  leadership team, the  Board  believes 
that the Group is strategically very well placed to capitalise on the consequent changes and 
opportunities in the UK motor retail sector.   

The promising trading result in the post year end period has been aided by strong consumer 
demand.    Supply  of  new  vehicles  in  the  coming  months  is  a  concern,  however,  reduced 
supply should result in robust vehicle margins.   The Board expect the Group will deliver an 
adjusted  profit  before  tax  for  the  year  ending  28  February  2022  in  the  range  of  £24.0m  to 
£28.0m. 

Robert Forrester, CEO 

Vertu Motors plc (Company Number: 05984855)  

24 

 
 
Financial Review 
The  Group’s  income  statement  for  the  Year  is  summarised  below,  including  analysis  of  the 
initial  quarter,  March  to  May,  which  included  the  first  national  COVID-19  lockdown  and  the 
remainder of the financial year’s results:  

Mar to 
May FY21 
£'m 

June to 
Feb 
FY21 
£'m 

Mar to 
May 
FY20 
£'m 

June to 
Feb FY20 
£'m 

FY21 
£'m 

FY20 
£'m 

June to 
Feb 
% Var 

Revenue 

332.3 

2,215.4 

2,547.7 

926.9 

2,137.6 

3,064.5 

3.6% 

39.5 
(68.9) 
17.7 
(51.2) 

91.4 
(76.2) 
- 
(76.2) 

301.0 
(295.0) 
27.8 
(267.2) 

261.5 
(226.1) 
10.1 
(216.0) 

Gross Profit 
Operating Expenses (gross) 
Job Retention Scheme Grant 
Operating Expenses (net) 
Adjusted Operating (Loss) 
Profit 
Net Finance Charges 
Adjusted (Loss) Profit Before 
Tax 
Non-Underlying Items1 
Profit Before Tax 
Taxation 
Profit After Tax 
1Non-underlying items represent share-based payments, amortisation of intangible assets and non-cash impairment 
of assets 

23.0 
(15.7) 
7.3 
(4.3) 
3.0 

242.7 
(225.7) 
- 
(225.7) 

334.1 
(301.9) 
- 
(301.9) 

24.6 
(2.2) 
22.4 
(6.1) 
16.3 

(11.7) 
(2.6) 

17.0 
(7.1) 

32.2 
(9.2) 

33.8 
(9.2) 

15.2 
(2.1) 

45.5 
(6.6) 

(14.3) 

38.9 

13.1 

9.9 

7.7% 
(0.2%) 
- 
4.2% 

167.6% 
7.0% 

292.9% 

Operating Expenses 

In the three months to 31 May 2020 and in the light of the impact of the national lockdown, the 
Group  took  decisive  action  to  minimise  costs  as  outlined  in  the  previous  section.    As  a 
consequence of these actions, total Group operating expenses, excluding the Job Retention 
Grant receipt, were 9.6% lower than the same quarter in the prior year.  This represented a 
saving  of  £10m  in  the  Core  Group,  with  the  total  inclusive  of  the  impact  of  acquired 
businesses.  Relief  on  business rates in respect  of the Group’s showrooms saved £1.5m of 
this total.  Savings were delivered on almost every other cost line in the business.   

The  focus  on  cost  reduction  continued  throughout  the  remainder  of  the  financial  year  on 
reopening from 1 June 2020 to 28 February 2021 (‘Period’).  The application of technological 
developments to improve efficiency, allowed the Group to remove costs from some key areas.  
This  restructuring  programme  was  completed  in  July  and  as  previously  announced,  this 
generated  annualised  headcount  cost  savings  of  approximately  £10m.    Total  restructuring 
costs  for  the  financial  year  of  £1.1m  have  been  included  in  underlying  expenses.    Group 
operating expenses in the Period, excluding furlough grant receipts, were £0.4m higher than 
the prior year period as a result of dealership acquisitions.  However, excluding the impact of 
acquisitions and receipts from the Job Retention Grant, operating expense savings of £16m 
were delivered in the Core Group in the Period with business rates relief saving £7.2m of this 
total.   

The  Group  disposed  of  a  surplus  property  asset  in  the  Period  generating  cash  proceeds  of 
£0.8m and a profit on disposal, included within the underlying result of £0.4m. 

Government Support 

Given the forced closure of the business due to Government lockdown regulations, the Group 
received Government assistance during the Year in two key areas.  For the full financial year, 
furlough  grant  receipts  of  £27.8m  and  business  rates  relief  savings  of  £8.7m  arose.    This 
assistance offset substantial losses particularly in the first lockdown.  In April and May 2020, 
for example, the Group reported a pre-tax loss of £20.1m after Government assistance. 

The Group does not intend to repay this Government support which arose due to the forced 
closure of its operations. 

Vertu Motors plc (Company Number: 05984855)  

25 

 
 
 
 
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial Review (continued) 
Net Finance Charges 

Net finance charges were static year on year, as analysed below: 

Bank interest payable 
Mortgage interest payable 
Vehicle stocking interest expense 
- New vehicle Manufacturer stocking 

interest 

- Used vehicle stock funding interest 
Interest on lease liabilities 
Interest income 
Net finance charges 

FY21 
£’m 
1.8 
0.1 

3.6 
0.3 
3.6 
(0.2) 
9.2 

FY20 
£’m 
1.2 
- 

3.9 
0.6 
3.6 
(0.1) 
9.2 

Variance 
£’m 
0.6 
0.1 

(0.3) 
(0.3) 
- 
(0.1) 
- 

At  the  start  of  the  first  national  lockdown  in  March  2020,  the  Group  took  action  to  protect 
liquidity by drawing an additional £10m on its revolving credit facility.  The increase in interest 
on  bank  borrowings  of  £0.6m  relates  to  this  increase  in  drawings,  together  with  a  0.8% 
increase  in  the  margin  charged  on  bank  borrowings  effective  from  1  June  2020  to  1 
December 2020.  This increase followed a waiver of covenants obtained in respect of the first 
half  of the financial year.   The margin charged on this borrowing reverted to previous levels 
on 1 December 2020. 

The Group partly funded the purchase of its BMW/MINI acquisition in December 2020 through 
taking  a  new  £12.76m  20-year  mortgage  on  the  freehold  and  long  leasehold  properties 
acquired.    The  mortgage  is  repayable  in  240  equal  instalments  over  the  20-year  term  and 
carries a fixed annual interest rate of 2.9% for the first five years. 

The Group saw a year-on-year reduction in interest charged by Manufacturers on funded new 
vehicle  inventory.    As  a  consequence  of  the  timing  of  the  first  nationwide  lockdown,  being 
normally  the  most  significant  month  for  new  vehicle  sales  in  the  calendar  year,  interest 
bearing  new  vehicle  stock  levels  in  the  Group  were  on  average  £80m  higher  in  the  first 
quarter compared to the previous year.  On the reopening from June onwards, the Group was 
successful in significantly reducing the new vehicle stock pipeline and hence interest charged.  
New  vehicle  supply  constraints  also  had  an  impact  reducing  new  vehicle  pipeline  stocks 
below  last  year’s  levels.    As  a  consequence,  over  the  year  as  a  whole,  consignment  stock 
interest reduced by £0.3m. 

The Group also accesses used vehicle stocking loans to fund working capital.  As a result of 
the strong cash position of the Group throughout much of the financial year, amounts utilised 
on this £45m facility were reduced to £5.9m at 28 February 2021, representing 4.9% of used 
vehicle inventory (29 February 2020: £25.5m, 21.0% of inventory).   

Finally,  additional  working  capital  requirements  are  met  by  a  committed  money  market  loan 
(‘CMML’) facility.  This facility varies over a financial year with peak availability in the months 
following calendar quarter ends, namely April, July, October and January.  The Group has not 
utilised its  peak CMML facility since early 2019  and consequently has agreed  to reduce the 
peak facility from £68m to £48m to better reflect utilisation patterns and to minimise recurring 
costs.  Margins on this facility were increased by 25pbs on renewal in April 2021. 

Pension Costs 

The accounting surplus on the Group’s closed defined benefit pension scheme was £6.2m at 
28 February 2021 (29 February 2020: £8.9m).  During the Year, there have been changes in 
the  financial  and  demographic  assumptions  underlying  the  calculation  of  the  liabilities.    In 
particular,  the  discount  rate,  which  is  linked  to  movements  in  corporate  bond  yields,  has 
increased  slightly  as  has  the  expectation  of  higher  future  inflation.    The  effect  of  these 
changes  in  assumptions  resulted  in  a  decrease  in  liabilities  of  £0.4m.    Scheme  assets 
reduced  in  value  by  £3.0m  over  the  financial  year.    In  total,  an  actuarial  loss  of  £2.6m  has 
been recognised in the Statement of Comprehensive Income in the Year. 

Vertu Motors plc (Company Number: 05984855)  

26 

 
 
 
 
 
 
 
Financial Review (continued) 
Tax Payments 

In  the  July  2020  Finance  Act,  the  previously  announced  reduction  in  the  rate  of  corporation 
tax  to  17%  was  removed.    This  resulted  in  the  Group’s  deferred  tax  obligations  being 
measured at the higher rate of 19% in the financial year (2020: 17%).  On 3 March 2021, the 
Chancellor announced that the headline UK corporation tax rate will rise to 25% from 1 April 
2023.    As  this  increase  had  not  been  enacted  by  the  balance  sheet  date,  the  further 
revaluation of the Group’s deferred tax obligations from 19% to 25% is likely to be applied in 
the financial year ending 28 February 2022.  This change is expected to increase the Group’s 
non-underlying tax charge by £2.9m for FY22. 

The Group’s underlying effective rate of tax for the year increased to 21.25% (2020: 19.65%).  
The  overall  effective  tax  rate,  impacted  by  the  revaluation  of  deferred  tax  obligations,  was 
27.17%  (2020:  59.18%).    The  Group  continues  to  be  classified  as  “low  risk”  by  HMRC  and 
takes a pro-active approach to minimising tax liabilities whilst ensuring it pays the appropriate 
level of tax to the UK Government.   

Shareholder Returns 

The  Group  commenced  operations  in  March  2007  and  in  November  2021  will  have  been 
incorporated for 15 years.  In that time, the Group has utilised equity markets to create a Top 
5 UK automotive retailer which is also the 9th largest in Europe by revenues.   The Group has 
delivered  profitability  each  year  since  incorporation,  has  an  excellent  asset  base  with 
£181.6m  of  tangible  net  assets  and  normalised  annual  revenues  of  over  £3.7bn.    Crucially, 
returns generated to date are in excess of the weighted average cost of capital.  

The  Board  remains  cognisant  of  the  importance  of  dividends  to  total  shareholder  returns.  
Mindful of the substantial  amounts of Government support received and the  need to protect 
the Group’s liquidity in the first quarter, the Board did not declare a final dividend for the year 
ended 29 February 2020, nor propose any dividend for the financial year ended 28 February 
2021.    The  Board  anticipates  that  the  payment  of  dividends  will  resume  in  respect  of  the 
financial year to February 2022, dependent on the financial performance of the Group.  

Another  important  element  of  shareholder  return  can  be  share  buyback  programmes, 
particularly in an environment of share price weakness compared to the Board’s view of the 
intrinsic value of the business.  The Board will evaluate the benefits of such a programme in 
2021. 

Capital Expenditure 

Despite the curtailment of capital expenditure to preserve liquidity during the Year, the Group 
completed  some  key  projects  in  the  year  ended  28  February  2021.    These  included  the 
completion of the redevelopment of the Bradford and Nelson Land Rover showrooms.  These 
developments deliver operations with greater capacity for sales and service and will underpin 
the Group’s future profitability and cash generation. 

In terms of large-scale projects for the coming financial year, the Group will construct a new 
build dealership in Edinburgh so that the current multi-franchise operation in the city in short 
leasehold  premises can  be relocated.  The Group  already owns the  land  on  which this new 
dealership  will  be  built  having  acquired  it  a  number  of  years  ago.    The  Group  also  plans  to 
execute  on  its  multi-franchising  strategy  in  a  number  of  existing  locations  which  will  require 
capital  expenditure  investment  albeit  it  is  aided  by  support  from  Manufacturers.    Capital 
expenditure for FY22 is currently expected to be approximately £18.6m. 

Managing Working Capital 

The Group has generated cash from operating activities of £74.9m (2020: £19.5m) aided by a 
substantial level of cash generation from a reduction in working capital of £29.6m.  This was 
due  to  reduced  sales  activity  levels  which  have  led  to  lower  levels  of  receivables  and 
inventory at 28 February 2021 compared to last year. 

The Group  has significant  levels of working capital  in  the form of  inventory, receivables and 
payables.    These  are  ordinarily  subject  to  significant,  yet  predictable,  seasonal  fluctuations 
which coincide with plate change months and quarterly Manufacturer new car campaigns.   

New vehicle funded inventory reduced by £49.1m as high levels of new inventory seen at the 
end  of  the  last  financial  year  significantly  unwound.    A  related  £46.9m  decrease  in  trade 
creditors was also seen.  Reduced levels of supply of new vehicles along with reduced sales 
activity, particular in fleet car sales, meant that tactical registration activity was much reduced 

Vertu Motors plc (Company Number: 05984855)  

27 

Financial Review (continued) 
Managing Working Capital (continued) 

compared to the prior year.  Fully paid new vehicle stock was consequently lower than seen 
at 29 February 2020, with a decline of £2.9m. 

Trade receivables also fell by £12.7m year-on-year reflecting reduced levels of sale activity as 
a result of the lockdown in the run up to the year end.  Used vehicle inventory fell by £10.3m 
as the Group sought to control its stock levels during lockdown, in the context of lower sales 
levels and moderate month-on-month market value reductions in the run up to the year end. 

Trade receivables also fell by £12.7m year on year reflecting reduced levels of sale activity as 
a result of the January to April 2021 lockdown.  Used vehicle inventory fell by £10.3m as the 
Group  sought  to  control  its  stock  levels  during  lockdown,  reflecting  lower  sales  level  and 
moderate month on month market value reductions. 

Financing and capital structure 

The  Group  has  a  balance  sheet  with  shareholders’  funds  of  £275.9m  (2020:  £263.4m) 
representing net assets per share of 76.2p (2020: 71.7p).  The net asset value is underpinned 
by  a  freehold  and  long  leasehold  portfolio  of  £229.2m  (2020:  £211.8m)  and  net  debt 
(excluding  lease  liabilities)  of  £4.5m  at  28  February  2021.    The  Group’s  conservative 
financing and capital structure results in a strong  tangible  net assets position  of £181.6m at 
28 February 2021. 

The Group has a committed acquisition debt facility of £62m, maturing in February 2024, with 
the potential to add a further £15m, which is currently uncommitted.  £54m of this committed 
facility was drawn as at 28 February 2021.  As a consequence of the losses incurred in Q1, 
waivers were obtained in respect of the covenants in place in respect of this facility for the test 
periods ended 31 May and 31 August 2020.  Strong cash generation means that the Group is 
anticipated to be able to operate comfortably within all covenants for the foreseeable future.   

The  Group’s  Adjusted  net  cash  position  of  £1.4m  is  stated  excluding  £5.9m  of  used  car 
stocking  loans  (2020:  £25.5m).    These  used  car  stocking  loans  with  third  party  banks  are 
subject to interest and are secured on the related used vehicle inventories.  The Group has a 
£45m  facility  under  these  arrangements  but  uses  these  facilities  selectively,  and  this  has 
acted to the benefit of the Group in the Period, as significant cash was able to be generated 
from  reducing  used  vehicle  stock  levels,  aiding  liquidity.  This  resulted  in  the  repayment  of 
significant amounts of used car stocking loans  given  the Group’s strong cash  position.  The 
Group had £121.2m of used vehicle inventory at 28 February 2021 (2020: £121.3m) and the 
low  level  of  used  car  stocking  loan  utilisation  is  a  major  structural  difference  in  financing 
compared to many industry peers. 

Karen Anderson, CFO 

Vertu Motors plc (Company Number: 05984855)  

28 

 
 
 
 
 
 
Sustainability 
The  Group  has  long  recognised  that  whilst  the  primary  objective  for  the  business  is  to 
generate long-term sustainable profit and cash flows,  this will only be achieved by serving a 
need society has and to meet this by adding value to the communities it serves.  The Mission 
of the Group is ‘to provide an outstanding customer motoring experience through honesty and 
trust’.  The Group’s values, which are at the heart of its culture, show that the Group always 
aims  to  do  the right thing  by our colleagues,  and wider stakeholders.  Recent  global  events 
have  re-enforced  the  importance  of  local  communities,  the  value  of  collaboration  and  the 
power of working together.  All of these will be vital in our collective ability to tackle some of 
the complex national, social, environmental and economic problems that we face.  The Group 
will play its part to secure its future and the future of the society it serves. 

The  Group  has  a  track  record  of  making  a  positive  contribution  to  its  colleagues  and  to  the 
communities we operate in, as well a commitment to minimise cost and maximise efficiency to 
ensure resources are not wasted.  The Group is building on this by launching in April 2021 its 
‘Driving Sustainability’ strategy, based around three strategic sustainability goals: 

1.  Work  with  our  Manufacturer  partners  to  provide  increasingly  sustainable  choices  for 

customers 

2.  Reduce the environmental impact of our business 
3.  Care for our colleagues and support our communities 

These  sustainability  goals  have  been  mapped  to  the  United  Nations  (‘UN’)  Sustainable 
Development Goals (‘SDG’) to show how we are contributing.  We have ambitions to improve 
and therefore targets to achieve this are also shown against each of our sustainability goals. 

Sustainability Goals 

Goals 

Link to SDG 

Work with our Manufacturer 
partners to provide 
increasingly sustainable 
choices for all customers 

Increase the share of the 
Group’s sales of alternatively 
fuelled vehicles by a minimum 
30% each year to 2030 

Maintain our position as the 
UK’s largest supplier of vehicles 
to the Motability fleet  

Goals 

Link to SDG 

Deliver an annual 10% like-for-
like reduction in the energy the 
Group draws from the national 
grid  

Reduce the environmental 
footprint of our business 

70% of all dry waste to be 
recycled by 2025 

25% of the corporate fleet to be 
alternatively powered by 2025 

Goals 

Link to SDG 

Care for our colleagues and 
support our communities 

At least 90% of Colleagues to 
agree that the Group is a great 
place to work 

Continue to support causes 
local to our dealership network 
applying a central support 
budget of £150,000 per annum 

Vertu Motors plc (Company Number: 05984855)  

29 

 
 
 
 
 
 
 
 
 
 
Sustainability 
Environmental Footprint 

21,644,543 kWh electricity used 

25,059,458 kWh gas used 

168,152 m3 water used 

60% of dry waste recycled 

57% reduction in paper used 
compared to FY20 

Responsible Sourcing 

All  of  the  Group’s  business  locations  are  situated  within  the  UK  and  operate  in  strict 
compliance with all applicable labour relations laws.  We have no presence, either directly or 
via  sub-contractors,  in  any  areas  which  present  a  material  risk  of  the  exploitation  of  men, 
women or children in the workplace.  We work with vehicle manufacturers and other suppliers 
who  manage  their  supply  chains  in  a  responsible  way.    The  Group’s  modern  slavery 
statement is published on the Group’s website, at https://investors.vertumotors.com/.  

Environmental Management 

The Group’s strategy on environmental matters is to ensure legal and regulatory compliance 
as well as seeking to manage costs and usage through effective resource allocation.  Half 
Hourly energy usage data and purchasing monthly usage data is monitored to highlight areas 
of potential wastage for attention, as well as providing a firm benchmark for energy and usage 
reduction activities.   

Vertu Motors plc (Company Number: 05984855)  

30 

 
 
 
 
 
 
 
 
 
 
Sustainability 
Community 

As the Group has expanded, so has the scope of its involvement in the community as part of 
our wider corporate and social responsibility strategy and newly launched Group sustainability 
goals. 

The projects chosen for support reflect the diversity and depth within the business, and also 
the  desire  of  colleagues  to  be  an  active  part  of  the  communities  served  by  their  dealership.  
During the year to 28 February 2021 the Group’s community activities have included: 

Great Northern Raffle: 

The Group supported the Great Northern Raffle, which raised funds for a range of North East 
charities, who had seen fundraising depleted as a consequence of the pandemic.  The Group 
donated a car to be raffled and this helped to raise £45,000. 

St. Oswald’s Hospice: 

Another  charity  that  the  Group  supported  through  the  donation  of  a  car  was  St  Oswald’s 
Hospice, who provide outstanding, specialist and expert care to adults and children with life-
limiting  conditions.    This  year,  the  donation  helped  to  raise  £54,000,  enough  to  cover  the 
salary of a nurse and an auxiliary nurse for a full year.  

Vertu Motors Arena naming rights: 

Vertu Motors is proud to support the Newcastle Eagles Foundation, a charity very much at the 
heart  of  their  community.    Vertu  Motors’  naming  rights  sponsorship  of  the  Eagles  Arena,  in 
Newcastle  upon Tyne, helps the Foundation to continue delivering  vital services to the local 
community  with  the  venue  acting  as  both  a  sports  arena  and  community  centre,  currently 
used as a Covid vaccination centre. 

Haircuts for Heroes: 

The Group’s colleagues joined together during the first national lockdown to raise more than 
£20,000 for NHS Charities Together, by donating the cost of a haircut. 

Back to Eden Project: 

The  Group  has  long  been  a  supporter  of  the  New  Testament  God’s  Church,  based  in  the 
Birmingham  area.    Recently  the  Group’s  support  has  extended  to  include  sponsorship  of  a 
new  community  project  which  has  secured  land  for  use  as  a  community  allotment.    Anyone 
from the local community can come along to meet, learn about growing fruit and vegetables 
and take produce home.  The allotment will also be used by a local primary school. 

Other: 

The  Group’s  Dealerships  have  also  been  busy  supporting  their  local  communities  including 
sponsorship  of  grassroots  sport,  donations  and  fundraising  for  food  banks  and  community 
groups. Examples include Vertu Toyota Chesterfield who were main sponsors of the Sparkle 
Night Walk in aid of local charity, Ashgate Hospice Care.  Farnell Land Rover Bolton donated 
the proceeds from their Christmas Jumper fundraiser  to Urban Outreach, a charity providing 
food for households in crisis.  Bristol Street Hyundai in Bristol, sponsored Brislington Ladies 
FC  and  junior  football  club  Heanor  Junior  Titans  have  received  sponsorship  support  from 
Bristol Street Nissan Ilkeston.  These are just a few examples of the work by our dealerships 
in providing support to their communities. 

Vertu Motors plc (Company Number: 05984855)  

31 

 
  
Health and Safety 
A  consistent  Group-wide  approach  is  taken  with  regards  to  Health  and  Safety  and 
environmental  matters.    A  Health  and  Safety  Committee  meets  monthly  to  consider  all 
aspects  of  our  Health  and  Safety  performance,  including  reviewing  any  incidents,  and 
considering  how  to  spread  best  practice  across  the  Group.    All  line  managers  receive 
comprehensive,  externally  provided  training  to  ensure  they  understand  relevant  legislation 
and the scope of their responsibility in this critical area.  There are clear lines of responsibility 
which  are  communicated  to  all  colleagues.    The  General  Manager  is  the  main  responsible 
individual  at  each  dealership  for  all  Health  and  Safety  matters,  supported  by  a  dealership 
Health  and  Safety  Co-ordinator.    A  Group  Health  and  Safety  Manager  is  responsible  for 
monitoring compliance with Health and Safety systems and providing support and  advice  to 
the  General  Managers,  as  well  as  continually  assessing  the  quality  of  our  systems,  outputs 
and recommending improvements.  The Health and Safety Committee also reports monthly to 
the Board, and key findings are communicated regularly to Senior and General Managers to 
retain a focus on Health and Safety matters. 

As part of the Group’s planning around the re-opening of retail premises following the COVID-
19  lockdown,  a  sub-Committee  of  the  CEO  Committee  was  formed  to  prepare  a  cohesive 
approach  to  health  and  safety.    This  Committee  prepared  a  COVID-19  Safety  Policy,  all 
colleagues returning to work from furlough leave must confirm that they have read this policy 
and  watched  the  accompanying  training  video.    Colleague  consultation  around  the  safety 
measures  introduced  by  this  Policy  was  completed  prior  to  1  June  2020.    The  Committee 
prepares  risk  assessments  reflecting  latest  guidelines.    These  risk  assessments  are  then 
completed  each  month  by  all  dealership  General  Managers  for  the  sites  under  their 
responsibility  from  22  May.    Appropriate  PPE  has  been  obtained  and  social  distancing 
measures will be applied in all dealerships. 

Our Health and Safety Dashboard, which focuses on key risk areas within the Dealerships, is 
a cornerstone  of our processes with consistent reporting on any shortfalls being provided to 
the  Board.  This  has  allowed  us  to  quickly  identify  any  locations  where  the  required  level  of 
concentration on this critical area is falling short and allows us to generate corrective actions. 

In order to manage the Health and Safety risk involved in driving, telematics devices are fitted 
into the cars of the Group’s younger drivers, as they are our largest risk population, and this 
system gives us real time reporting on driver behaviour.  

During the year, the Group’s systems for monitoring compliance with Health and Safety were 
subject to external audit.  In addition, Group locations also received an independent external 
audit  carried  out  without  prior  warning  to  assess  adherence  to  our  Health  and  Safety 
Operating System.  The results of these audits have been encouraging with most Dealerships 
scoring  very  highly,  and  only  a  small  number  of  failed  audits  which  resulted  in  immediate 
corrective action.  The audit output  also provides a list of improvements to  be  addressed  at 
each  dealership  and  attending  to  these  will  again  raise  the  bar  on  delivering  a  safe 
environment for Customers and Colleagues.  

Vertu Motors plc (Company Number: 05984855)  

32 

 
 
 
 
Colleagues 
Engaging our Colleagues 

The development and motivation of colleagues is one of the Group’s core strategic objectives.  
The  Group  seeks  to  fulfil  the  career  aspirations  and  potential  of  all  colleagues.    The  Board 
seeks to create an environment in which every colleague feels valued in everything that they 
do  and  takes  pride  in  their  contribution  to  the  Group.    The  enthusiasm  and  dedication  of 
colleagues is a vital factor in the Group’s success. 

The  Group  is  committed  to  providing  colleagues  with  information  on  matters  of  interest  to 
them  on  a  regular  basis.    Individual  achievement  is  recognised  publicly  and  privately  to 
reinforce  behaviours  in  line  with  the  Group’s  Values  and  Mission  Statement.    ‘Working 
together’  is  vital  when  developing  a  successful  team  and  at  the  very  heart  of  this  is  good 
communication.  The Group utilises many formal and informal channels to achieve this.  For 
example, the CEO and CFO produce regular vlogs and blogs and regular news updates are 
emailed to colleagues, posted onto the Group wide intranet site or included in monthly Team 
Briefs.  Additionally, the Group produces online newsletters, which feature news stories from 
colleagues  working  across  the  Group’s  network  of  dealerships.    Each  General  Manager 
undertakes  a  monthly  Team  Brief,  updating  colleagues  in  small  groups  on  relevant  issues 
impacting  the  Group,  their  operating  division  and  the  dealership.    These  meetings  seek  to 
reinforce the Group’s values and contribute to the creation of a Group culture. 

The  Group  operates  several  award  schemes  covering  all  colleagues.    These  schemes  are 
intended to recognise and  reward talented  and committed individuals throughout the  Group.  
One  such  scheme  is  the  CEO  Management  Awards,  which  are  announced  each  December 
and  recognise  a  number  of  managers  for  their  outstanding  performance.    The  Group  also 
operates  ‘The  Masters’  Awards’,  through  which  colleagues  throughout  the  Group  can 
nominate their co-workers for awards linked to demonstration of the Group’s Values.  These 
awards  reinforce  the  Group’s  culture  through  the  recognition  of  those  behaviours  which 
exemplify  the  Values.    The  Masters  Awards  also  have  a  number  of  categories  that  cover 
individual performance based on achievement of specific performance targets.  This facilitates 
engagement  through  competition,  as  the  associated  league  tables  of  performance  are 
communicated  throughout  the  Group.    The  recipients  range  from  sales  executives,  service 
advisors  and  technicians  to  drivers,  cleaners,  valeters  and  receptionists,  with  a  category  to 
cover every dealership-based colleague. 

The  Group  also  recognises  colleagues  with  long  service,  with  specific  recognition  for  those 
reaching 10 and 20 years within the Group.  This recognition programme includes celebratory 
social  events,  which  bring  together  long-serving  colleagues  and  the  Group’s  senior 
management  team  as  a  thank  you  for  their  commitment.    These  colleague  award 
programmes  are  designed  to  reward  and  reinforce  behaviours  underpinning  both  Group 
financial  performance  and  other  strategic  objectives  including  the  delivery  of  an  outstanding 
customer  experience.    The  Group’s  seeks  colleague  feedback  through  an  annual  colleague 
satisfaction survey.  Overall colleague engagement in this year’s survey increased to 84% in 
October  2020  (2019  81%).    87%  of  responding  colleagues  would  recommend  the  Group  to 
someone they know as a great place to work (2019: 84%). 

Vertu Motors plc (Company Number: 05984855)  

33 

 
Colleagues (continued) 
In order to develop a culture that is positive and contributes to the Group performance, seven 
core values are used extensively in the business to signpost desired behaviours.  These are 
as follows: 

Values 

•  Passion 

We are proud of our Company and dedicated to its purpose.  We are enthusiastic, enjoy 
challenges and are eager for success. 

•  Respect 

We  are  friendly  and  courteous  in  all  our  relationships  with  colleagues,  customers  and 
suppliers. 

•  Professionalism 

We  are  reliable  and  consistent  and  we  excel  in  the  standards  and  presentation  of  our 
people, products and premises. 

• 

Integrity 
We  are  trustworthy  and  honest  in  all  that  we  say  and  do  and  take  responsibility  for  our 
own actions. 

•  Recognition 

We  appreciate  the  endeavours  of  our  colleagues.    We  praise  their  achievements  and 
enjoy celebrating their success. 

•  Opportunity 

We  have  a  vision  of  what  can  be  achieved  and  provide  colleagues  with  personal 
development, supportive training and exciting career progression.   

•  Commitment 

We  are all determined to achieve total customer satisfaction by providing  a service built 
on trust. 

Promoting Diversity and Inclusion 

The Group has always focused on the recruitment and promotion of colleagues who embody 
the  five  unteachable  attributes,  namely,  Character,  Attitude,  Energy,  Drive  and  Talent.    All 
appointments are made solely based on a person's suitability for a particular post and without 
reference to gender, sexual orientation, age, ethnic origin, religion or disability (except when 
there is a genuine occupational requirement).  The principle of equality also applies to career 
development  opportunities  and  training.    That  said,  the  industry  in  which  we  operate  has 
traditionally attracted more male applicants.  Colleagues are comprised 23% female and 77% 
male currently and therefore there is more to do in achieving a greater balance in this area. 

The Group is a member of the Automotive 30% Club, which is focused on achieving a better 
gender balance within the automotive industry, and with the aim of filling at least 30% of key 
leadership positions in the member organisations  with women by 2030 through a “30 by 30” 
strategy. 

The Group's aim is to attract and retain the best people in the automotive retail sector while 
observing best practice in employment policies and procedures through a commitment to:  

•  Offering equal opportunities in recruitment and promotion;  

•  The continuous development of all colleagues; 

•  Encouraging internal promotion;  

•  Using progressive, consistent and fair selection methods;  

•  Offering family friendly policies and ensuring colleagues are treated with respect and 
dignity in an environment where no form of intimidation or harassment is tolerated. 

Employment career progression and development of disabled people is considered on merit 
with regard only to the ability of the applicant to carry out the function required.  Arrangements 
to enable disabled people to carry out the function required will be made if it is reasonable to 
do  so.    A  colleague  becoming  disabled  would,  where  appropriate,  be  offered  retraining  and 
support to continue in their role where possible. 

Vertu Motors plc (Company Number: 05984855)  

34 

 
Colleagues (continued) 
Number of Group colleagues by gender: 

At 28 February 2021 

At 29 February 2020 

Female 

Male 

Total 

Female 

Male 

Total 

Directors 

Group Senior Managers 

2 

5 

4 

55 

6 

60 

2 

6 

4 

47 

6 

53 

All Colleagues 

1,350 

4,401 

5,751 

1,474 

4,470 

5,944 

Learning and Development 

The Group invests in the personal development of every colleague. 

The Group’s ‘Active Training’ team provide programmes ranging from sales process training 
to management and leadership development as well as compliance and technical training.  All 
colleagues  also  have  access  to  an  e-learning  platform  containing  a  wide  range  of  relevant 
modules.    Certain  e-learning  modules  are  set  as  required  learning  whilst  others  can  be 
accessed to widen a colleague’s understanding beyond what would be expected for their role.  
In response to restrictions imposed in respect of COVID-19, training courses were delivered 
remotely by the Group’s training team to ensure that the Group’s colleagues continued to be 
developed throughout. 

A significant Leadership development programme, in partnership with Dale Carnegie, is also 
in operation.  Selection for development through the Group’s leadership programmes is made 
through the application of a talent strategy  model, which links both current performance and 
an  individual  colleagues  potential.    10%  of  the  Groups  management  will  progress  through 
these programmes during FY22. 

The  Group  also  operates  a  substantial  apprenticeship  programme  in  partnership  with  the 
Group’s  Manufacturer  partners,  with  over  220  apprentices  currently  engaged  in  training.  
Additionally, a Degree Apprenticeship programme in partnership with Northumbria University 
is used to attract talented individuals who may otherwise go to University outside the sector to 
join the Group.  The Group expects  to  have  between 20-30  of these  Degree  Apprentices in 
training during FY22. 

The  Group  also  offers  access  to  an  ‘Evolution’  programme  which  provides  a  development 
path  for  promising  colleagues  in  the  areas  of  sales,  aftersales  and  finance  to  line 
management roles.   

Whistleblowing 

The  Group  has  a  long-established  whistleblowing  policy  and  process,  where  all  colleagues 
may, in confidence, report any concerns where the interests of the Group or others are at risk.  
Colleagues are encouraged in this first instance to talk to their line manager, member of the 
HR  team  or  a  higher  level  of  management.    Where  the  circumstances  mean  this  is  not 
possible, or is inappropriate, colleagues can access and independent, external whistleblowing 
helpline. 

All  reports  received  via  this  helpline  are  treated  in  the  strictest  confidence  and  are  typically 
investigated  by  the  Group’s  employee  relations  team.    The  output  of  these  investigations  is 
reviewed  by  the  Group  HR  Director,  General  Counsel  and  other  senior  management 
colleagues as appropriate, dependent upon the nature of the complaint. 

Anti-fraud, Bribery and Corruption 

The  Group  has  an  anti-corruption  and  bribery  policy  which  sets  out  the  standards  that  are 
expected  of  colleagues  and  the  procedures  in  place  to  minimise  the  opportunity  for  corrupt 
behaviours.    The  policy  applies  to  all  colleagues  and  includes  guidance  on  the  giving, 
receiving, and recording of business gifts and hospitality. 

A  fraud  register  is  maintained  by  the  Group,  any  items  recorded  on  this  register  are 
investigated by the Group Head of Risk and are reported to the Audit Committee. 

Vertu Motors plc (Company Number: 05984855)  

35 

 
 
Colleagues (continued) 
Preventing Modern Slavery 

Modern slavery is a crime and a violation of fundamental human rights. It takes various forms, 
such as slavery, servitude, forced and compulsory labour and human trafficking, all of which 
have  in common the  deprivation of a  person's  liberty by another in order to exploit them for 
personal  or  commercial  gain.    The  Group  applies  a  zero-tolerance  approach  to  modern 
slavery and is committed to acting ethically and with integrity in all our business dealings and 
relationships and to implement and enforce effective systems and controls to ensure modern 
slavery is not taking place anywhere in our own business or in any of our supply chains. 

Vertu Motors plc (Company Number: 05984855)  

36 

 
Risk Management  
Process 

THE BOARD 
Responsibility for identifying significant risks, determining the Group’s risk appetite and oversight of the principal 
risks to the Group’s strategic objectives 

HEALTH AND SAFETY 
COMMITTEE 
Delegated responsibilities for 
compliance with Health & Safety 
and Environmental law and 
regulations 

AUDIT COMMITTEE 
Delegated responsibility from 
the Board for risk management 
and Internal Controls 

COMPLIANCE COMMITTEE 
Delegated responsibility from the 
Board for Compliance and 
Whistleblowing 

INTERNAL AUDIT 
Responsibility for reviewing financial and operational controls, monitoring risk capture and mitigating actions, 
reporting to the Audit Committee 

CHIEF EXECUTIVE’S (CEO) COMMITTEE 
Key day to day risk oversight is managed through the CEO Committee which is chaired by 
the Group Chief Executive Officer 

Financial and Business Reporting 

The Board  is responsible for presenting a fair,  balanced and understandable assessment of 
the  Group’s  position  and  prospects.    A  statement  of  the  Directors’  responsibilities  for 
preparing the Annual Report and financial statements is set out on page 70.  The statement 
by the auditors about their reporting responsibilities is given on pages 77 and 78. 

Risk Management and Internal Controls 

The  Board  is  responsible  for  establishing  and  maintaining  adequate  internal  controls  over 
regular  financial  reporting  for  the  Group,  including  the  consolidation  process.    There  is  a 
comprehensive  system  of  internal  controls  in  place,  including  the  Annual  Business  Plan 
(“Plan”) which is reviewed and approved by the Board.  Monthly actual results  are reviewed 
by management against both the Plan and prior year results.  All data to be consolidated in 
the  Group’s  financial  statements  is  reviewed  thoroughly  by  management  to  ensure  that  it 
complies with relevant accounting policies and the financial reporting presents a true and fair 
reflection of the financial performance and position of the Group. 

The  Board  has  overall  responsibility  for  risk  management  and  is  advised  of  key  risks  facing 
the  Group  on  a  regular  basis  with  a  formal  review  of  the  most  significant  risks  annually,  or 
more frequently if required.  The Board takes a proactive approach to the management of all 
forms of risk, and views risk management as a vital constituent of its commitment to provide 
value  protection  and  growth  for  its  various  stakeholders.    The  internal  controls  system  is 
designed  to  manage,  rather  than  eliminate,  the  risk  of  failure  to  achieve  the  Group's 
objectives  and  can,  therefore,  only  provide  reasonable,  rather  than  absolute,  assurance 
against  material  misstatement  or  loss.    The  Board  regularly  reviews  the  risks  to  which  the 
Group  is  exposed,  as  well  as  the  operation  and  effectiveness  of  the  system  of  internal 
controls.   

The  day-to-day  responsibility  for  compliance  and  certain  regulatory  activities  has  been 
delegated  to  the  Compliance  Committee,  chaired  by  the  COO  and  made  up  of  members  of 
senior  management  including  the  CFO  and  Company  Secretary.    This  includes  the  Group’s 
compliance with regulation under the requirements of the Financial Conduct Authority (FCA), 
the Advertising Standards Authority, the Trading Standards Institute, the Data Protection Act 
and all other applicable regulations. 

Oversight  of  health  and  safety  and  environmental  regulatory  risk  is  delegated  to  the  Health 
and Safety Committee, made up of members of senior management. 

Vertu Motors plc (Company Number: 05984855)  

37 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Risk Management (continued) 
Risk Management and Internal Controls (continued) 

The  Board's  approach  involves  identification  of  material  risks  that  may  restrict  the  Group's 
ability to meet its objectives, the assessment of these risks in terms of impact, likelihood and 
control  effectiveness,  and  the  establishment  of  risk  management  strategies.    For  some  key 
risks,  where  it  is  considered  necessary,  specialist  advice  is  sought  from  external  agencies 
and professional advisers. 

Principal Risks and Uncertainties 

There  are  certain  risk  factors  which  could  result  in  the  actual  results  of  the  Group  differing 
materially from expected results.  These factors, as set out below, are not an exhaustive list of 
all the potential risks and uncertainties that could adversely impact the Group’s results: 

STRATEGIC 

Description of risk 

Impact 

Mitigation 

❶  Failure to deliver on 

the strategic goal of the 
Group to acquire and 
consolidate UK motor 
retail businesses 

Stalled growth of the 
Group and associated 
shareholder returns 
Reputation risk 

❷  Failure to meet 

competitive challenges 
to our business model 
or sector 

Loss of customers to 
competitors 
Reduced profitability 

❸  Advances in vehicle 
technology provide 
customers with mobility 
solutions which bypass 
the dealer network 

Business model 
becomes obsolete 

•  Maintain strong relationships with manufacturer 

partners to ensure that the Group remains a valued 
and relevant candidate for any potential franchised 
network development opportunities 

•  Thorough reviews of acquisition opportunities to 
ensure Group investment hurdles are met  

•  Established process for swift integration of acquired 

businesses into the Group 

•  The Group’s scale, technological capability and 
diversification creates the ability to capitalise on 
market opportunities 

•  Omni-channel development / digital progress 

•  Customer experience focus of the Group attracts 

customer loyalty 

•  Ongoing monitoring to identify emerging competitive 

threats and act on these quickly 

•  Maintain strong relationships with manufacturer 

partners to work closely with them as the future shape 
of the sector evolves 

•  Establish sufficient scale with manufacturer partners 
to ensure the Group is a key part of their route to 
market 

•  Provide manufacturer partners with excellent retail 
facilities and customers with excellent services, to 
ensure Group is successful in the event of significant 
industry consolidation 

•  Building on the Group’s established on-line sales 

capability 

BRAND PARTNERS AND REPUTATION 

Description of risk 

Impact 

Mitigation 

❹  Inability to maintain 
current high quality 
relationships with 
manufacturer partners 

Impact on our ability to 
retain existing contracts 
and to take on new 
opportunities for growth 

•  Group Vision and Values set the tone from the top to 
deliver strong service to our Group stakeholders 

•  Constant focus on improvement in performance and 
effective communication with our manufacturer 
partners to ensure that our objectives are closely 
matched to theirs  

Vertu Motors plc (Company Number: 05984855)  

38 

 
 
 
 
 
Risk Management (continued) 
Principal Risks and Uncertainties (continued) 

ECONOMIC, POLITICAL AND ENVIRONMENTAL 

Description of risk 

Impact 

Mitigation 

❺  Economic conditions, 

including the lasting 
effects of the 
measures taken to 
tackle COVID-19  

❻  Market and 

environmental 
considerations may 
drive fluctuation in 
used vehicle values  

Volume and margin are 
affected particularly in 
vehicle sales 
Amendments to 
franchise contracts, 
embracing new 
legislation 

Used vehicle margin is 
affected and value of 
used vehicle inventory 
may decline  

LEGAL AND REGULATORY 

•  Close monitoring of UK economic conditions 

•  Maintain close relationships with manufacturer partners 

•  Focus on retention initiatives particularly in aftersales 

•  Focus on cost control 

•  Daily monitoring of used vehicle market to detect pricing 

movements 

•  Real time inventory management and control to enable 

the Group to react quickly to pricing changes 

Description of risk 

Impact 

Mitigation 

❼  Litigation and 

regulatory risk in an 
environment of ever 
increasing regulatory 
scrutiny 

Litigation or breaching 
regulations could have a 
financial impact and/or 
reputational impact 

•  Standard Group-wide policies and procedures are in 
place to ensure compliance with relevant regulations, 
adherence to which is overseen by the Compliance 
Committee 

❽  Failure to comply with 
Health and Safety 
(H&S) Policy 

Injury to customers or 
colleagues 

• 

In-house developed sales system to ensure regulatory 
compliance and ease of customer journey, with key 
checks in place.   

•  Risk management programme in place aimed at 

preventing issues in the first instance but also providing 
appropriate response to any issues that do arise 

•  Continuation of Group focus on customer experience 
and a partnership approach with its manufacturer 
partners, to minimise impact of regulatory changes, and 
ensure continued customer relationship 

•  Group has a dedicated H&S Manager 

•  Group H&S Committee monitors compliance and 

recommends any corrective or preventative actions 

•  Risk assessments in respect of COVID-19 carried out in 

all locations 

•  Training for all colleagues 

•  Specific H&S dashboard developed, monitoring KPIs 

• 

Independent external H&S audits carried out 

COLLEAGUES 

Description of risk 

Impact 

Mitigation 

❾  Failure to attract, 

develop and retain 
talent 

Unable to deliver on 
business plans 
Colleagues who lack 
motivation and 
engagement 

•  Annual colleague satisfaction survey and action 

planning based upon the results 

•  Significant investment in on-line and formalised training 
and development programmes delivered by in-house 
training department and external trainers as appropriate 

•  Talent review and succession plans in place 

Vertu Motors plc (Company Number: 05984855)  

39 

 
 
 
 
 
 
 
Risk Management (continued) 
Principal Risks and Uncertainties (continued) 

SYSTEMS AND TECHNOLOGY 

Description of risk 

Impact 

Mitigation 

❿  Failure of Group 

Business is interrupted  •  Robust business continuity process has been 

Information or 
telecommunication 
systems 

developed  

•  Operation of this process is regularly tested, reviewed 

and updated as necessary 

⓫  Group or key system 

Business is interrupted 

•  Robust business continuity process has been 

provider is targeted for 
malicious cyber attack 

Data is compromised 

•  Policy prohibits installation of non-Group software 

developed 

•  Firewall and anti-virus protocols active and reviewed 

regularly 

•  Penetration and vulnerability testing reviewed regularly 

to assess new threats 

FINANCE AND TREASURY 

Description of risk 

Impact 

Mitigation 

⓬  Availability of credit 

and vehicle financing 

1. ⓭  Use of estimates 

⓮  Currency risk 

Inability to secure 
funding impacting on 
distribution sales or 
expansion opportunities 

•  Detailed working capital cash flow monitoring in place 

•  Maintain relationships with key banks 

•  Leverage Group relationship with OEM finance 

companies and retail finance providers 

Variance in accounting 
judgement impacts 
profitability 

•  Key accounting judgements are reviewed on a regular 

basis to ensure these remain appropriate 

•  Regular review of changes in accounting standards 
framework to assess any likely impact on the Group 

•  Portfolio of manufacturer partners spreads potential 

risk 

•  No material foreign exchange transactions are 

undertaken directly by the Group 

Fluctuation in exchange 
rates impact the 
profitability of our 
manufacturer partners 
which may change their 
prices or support 
packages to the dealer 
network 

. 

Vertu Motors plc (Company Number: 05984855)  

40 

 
 
 
 
 
 
Viability and Going Concern 
Viability Statement 

Assessment of Prospects 

The  Group’s  business  model  and  strategy  are  central  to  an  understanding  of  its  prospects.  
The Group’s strategy is to grow a scaled automotive retail group in both volume and premium 
motor  retail  franchises,  by  acquisition  or  organic  growth  through  enhanced  performance. 
Further details of the Group’s strategy can be found in the Strategic Report.  The nature of the 
Group’s activities is long-term, and the business model is open-ended.   

The Assessment Process and Key Assumptions 

The  Group’s  prospects  are  assessed  primarily  through  its  strategic  planning  process.    This 
process includes  a detailed annual  business plan review,  led by the CEO through  the Chief 
Executive’s Committee. 

The Board participates fully in the annual process through both the review and approval of the 
annual  business  plan  and  through  annual  strategic  reviews.    Part  of  the  Board’s  role  is  to 
consider whether the plan continues to take appropriate account of the external environment 
including  macroeconomic,  political,  social  and  technological  changes.    The  output  of  the 
annual  review  process  is  an  analysis  of  the  risks  that  could  prevent  the  plan  from  being 
delivered  and  financial  forecasts  highlighting  the  impact  of  the  strategic  plan.    The  latest 
updates to the strategic plan were finalised in February 2021 following this year’s review. 

This  considered  the  Group’s  current  position  and  the  development  of  the  business  as  a 
whole, and the Board assessed the viability of the Company over the three-year period to 28 
February 2024. 

The  Directors  believe  that  a  three-year  period  is  appropriate  as  the  Group’s  financial 
forecasting encompasses this period. 

Financial forecasts were prepared for the three-year period to 29 February 2024, so that two 
years nine months remains at the time of approval of this year’s annual report.  The first year 
of  the  financial  forecasts  comprised  of  the  Group’s  detailed  business  plan.  Years  two  and 
three of the forecasts are extrapolated from the first year, based on the overall content of the 
strategic plan. 

The key assumptions in the financial forecasts, include: 

•  The  core  group  with  no  acquisitive  growth  beyond  a  known  pipeline,  reflecting  the 
Strategic  and  Brand  Partners  principal  risks  set  out  on  page  38  of  the  Strategic 
Report. 

•  Prudent  growth  assumptions  in  both  volume  and  margin,  reflecting  the  risks  set  out 

on pages 38 to 40 of the Strategic Report. 

The  Board  carried  out  a  robust  assessment  of  the  principal  risks  facing  the  Group  and  the 
purpose of the principal risks on pages 38 to 40 is primarily to summarise those matters that 
could  prevent  the  Group  from  implementing  its  strategy.    A  number  of  other  aspects  of  the 
principal  risks,  because  of  their  nature  or  potential  impact,  could  also  threaten  the  Group’s 
ability to continue in business in its current form if they were to occur.  This was considered as 
part of the assessment of the Group’s viability, as explained below. 

Assessment of Viability 

Although  the  strategic  plan  reflects  the  Directors’  estimate  of  the  future  prospects  of  the 
business, the Board has also considered the potential impact on the Group of a number of 
scenarios over and above those included in the plan, that would represent serious threats to 
its liquidity.  The principal risks and mitigation steps that the Board considered as part of this 
viability assessment are set out in pages 38 to 40 of the Strategic Report.  The Group also 
mitigates the principal risks it faces through the diverse revenue generation from all parts of 
the  vehicle  cycle,  range  of  franchise  representation  and  investment  in  complementary 
business  streams  together  with  regular  monitoring  to  identify  change  quickly.    The  Board 
believes that the Group is well placed to manage its business risk successfully. 

Vertu Motors plc (Company Number: 05984855)  

41 

 
Viability and Going Concern (continued) 
Viability Statement (continued) 

Assessment of Viability (continued) 

Based on their assessment of prospects and viability as set out above, the Directors confirm 
that they have a reasonable expectation that the Group will be able to continue in operation 
and meet its liabilities as they fall due over the three-year period ending 29 February 2024. 

Going Concern 

By  their  very  nature  forecasts  and  projections  are  inherently  uncertain.    Based  on  what  is 
known at this time and based upon the forecast information available, the Directors believe it 
appropriate  to  prepare  accounts  under  the  going  concern  basis.    Therefore,  the  financial 
statements do not include the adjustments that would result if the Group and Company were 
unable to continue as going concerns. 

On behalf of the Board 

Robert Forrester 
Chief Executive Officer 
12 May 2021 

Karen Anderson 
Chief Financial Officer 
12 May 2021 

Vertu Motors plc (Company Number: 05984855)  

42 

 
 
 
 
 
 
 
 
 
 
 
Corporate Governance Report 
Chairman’s Corporate Governance Statement 

I  am  pleased  to  present  the  Group’s  Corporate  Governance  Report  for  this  year.    As 
Chairman,  my  role  is  to  lead  the  Board,  ensuring  it  operates  effectively,  and  I  take  overall 
responsibility  for  the  governance  framework  of  the  Company.    I  have  worked  with  the 
Company  Secretary  and the Executive Directors throughout  the year to  continue to develop 
the Company’s governance structures and practices and to improve its wider Environmental, 
Social & Governance (ESG) Strategy, and then to provide this report.   

We  continue  to  report  under  the  QCA  Corporate  Governance  Code  (“QCA  Code”)  and  this 
report  sets  out  how  we  comply  with,  and  have  applied,  the  principles  and  Code  during  the 
year.   

As  previously  stated,  the  Group  has  a  successful  year,  continuing  to  deliver  on  its  strategy 
and achieving creditable financial results.  This is despite, in the initial weeks of the financial 
year,  the  Board  moving  its  focus  to  the  Company’s  response  to  the  impact  of  COVID-19, 
providing  oversight  and  approving  a  number  of  updates  to  the  market  and  measures  to 
preserve the Group liquidity.  The Board continues to work and interact well together and held 
frequent conference calls at which it received updates on the status of the response planning 
and the impact on our employees, other stakeholders and the business.  The ability to remain 
nimble  and  adapt  remained  as  restrictions  continued  throughout  the  financial  year.    The 
challenges of the last year have not prevented the Board from reviewing and strengthening its 
governance and wider ESG processes, and the changes made will be essential in supporting 
the long-term success of the Group and to communicating effectively with stakeholders on the 
Group’s priorities and targets.   

The  Group  has  published  its  first  long-term  Sustainability  Strategy  ‘Driving  Sustainability’  in 
this annual report (pages 29 to 31). The strategy, builds on the Group’s long track record of 
making a positive contribution to Colleagues and the communities it operates in, outlines the 
Company’s  ambition  to  drive  the  sustainability  agenda  in  the  years  ahead.    The  strategy 
includes  ambitious  targets  and  goals  aligned  to  the  strategic  objectives  of  the  Group.    The 
sustainability strategy will also be made available on the Group’s website. 

The  Group  has  had  a  consistent  set  of  Values  since  its  inception.    These  values  are  at  the 
heart  of  Group  culture  and  are  embedded  throughout  the  Group  as  described  in  the  earlier 
Group Strategy and Colleagues sections.  All decisions by the Board reflect these Values to 
ensure that the culture is maintained and all Group premises display and actively refer to the 
Values regularly.   The  colleague  feedback survey  indicated that this culture continues to be 
very  strong  -and  has  improved  throughout  the  last  year  despite  the  challenges  faced  by 
colleagues.  The Board reviews this in detail each year -as well as the results of the quarterly 
snapshot of colleague sentiment about the Group.   

Changes During the Year 

There have been no changes to the Board during the year.  However, the expected term of 
Ken  Lever’s  Non-executive  directorship  has  been  extended  for  a  further  3  years  to  2024  as 
Ken continues to make a significant and vital contribution. 

It has been agreed that the Board will appoint a designated Non-executive Director to ensure 
effective  engagement  with  the  Groups’  colleagues  outside  of  the  current  feedback  routes.  
Pauline Best will take on this role which will be developed over the coming year.  

The Board delayed its annual board evaluation process this year and will undertake this when 
physical  meetings are possible again and  the operation of the Group has returned  closer to 
normal.    For  this  reason,  the  normal  disclosures  in  respect  of  Principle  7  have  not  been 
included.    Annual  appraisals  of  the  Executive  Directors,  with  the  CEO  appraised  by  the 
Chairman, have continued as normal.   

This year’s Annual General Meeting (“AGM”) will be held on 23 June 2021. 

Andrew Goss 

Non-executive Chairman 

12 May 2021 

Vertu Motors plc (Company Number: 05984855)  

43 

 
 
Corporate Governance Report 

QCA Code Principle 

Where to find out more (page) 

1.  Establish a Strategy and business model which promotes long-

Group Strategy - pages 9 – 16 

term value for shareholders. 

2.  Seek to understand and meet shareholder needs and 

investors.vertumotors.com 

expectations. 

3.  Take into account wider stakeholder and social responsibilities 

s172 statement - pages 4 – 7  

and their implications for long-term success. 

4.  Embed effective risk management, considering both opportunities 

Risk Management - pages 37 – 40 

and threats, throughout the organisation. 

5.  Maintain the Board as a well-functioning balanced team led by the 

Board Leadership - pages 45 – 48 

Chair. 

6.  Ensure that, between them, the Directors have the necessary up-

Board Leadership - pages 45 – 48 

to-date experience, skills and capabilities. 

7.  Evaluate Board performance based on clear and relevant 

objectives seeking continuous improvement. 

8.  Promote a corporate culture that is based on ethical values and 

behaviours. 

9.  Maintain governance structures and processes that are fit for 
purpose and support good decision-making by the Board. 

Not applicable this year 

Group Strategy - pages 9 – 16 
Colleagues - pages 33 – 36 
Roles and Responsibilities – page 50 
Division of Responsibilities – page 49 
investors.vertumotors.com 

10. Communicate how the Company is governed and is performing by 
maintaining a dialogue with shareholders and other stakeholders. 

Division of Responsibilities - page 49 
Audit Report - pages 71 – 78 

Remuneration Committee Report - pages 56 – 61 
investors.vertumotors.com 

Vertu Motors plc (Company Number: 05984855)  

44 

 
 
 
 
 
 
Board Leadership 
Board of Directors 

The  Board  has  three  Non-executive  Directors  including  the  Chairman,  together  with  three 
Executive  Directors.    The  Chairman  was  considered  independent  on  appointment  and  the 
other Non-executive Directors are considered to be independent. 

Andrew Goss 
Non-Executive Chairman 

Relevant Experience 

Appointed  3 September 2018 as director 

24 July 2019 as Chairman 

Committee Membership 
Audit Committee, Remuneration Committee, and 
Chair of the Nominations Committee 

Andrew (63) brings to the Group 40 years of experience in the automotive sector, having held 
senior  roles  in  Citroen  UK,  Nissan  Europe,  Lexus  (GB),  Toyota  (GB),  Porsche  and  most 
recently Jaguar Land Rover. Between 2010 and 2013 Andrew headed Jaguar Land Rover’s 
business in North America as its President and CEO, and between 2013 and 2018 he sat on 
the  Jaguar  Land  Rover  Board  as  Global  Sales  Operations  Director.    During  this  period,  he 
also represented Jaguar Land Rover in its joint venture interests in China and in its Spark 44 
advertising agency. 

Ken Lever 
Senior Independent Director 

Relevant Experience 

Appointed  1 June 2015 
Committee Membership 
Remuneration Committee, Nominations 
Committee and Chair of the Audit Committee 

Ken (67) is a former partner of Arthur Andersen and has held senior executive director roles 
in  many  listed  companies  including  Alfred  McAlpine  plc,  Albright  &  Wilson  plc  and  Tomkins 
plc.  Ken was CFO of Numonyx in Switzerland from April 2008 to September 2010 and was 
CEO of Xchanging plc from June 2011 until December 2015.  From 2007 to 2013, Ken was a 
Member  of  the  Accounting  Council  of  the  Financial  Reporting  Council  (formerly  the  UK 
Accounting Standards Board). 

Ken  is  highly  experienced  in  public  company  boardrooms  as  well  as  PLC  transactions  and 
also  brings  technical  financial  experience  to  the  Board  and  his  role  as  Chair  of  the  Audit 
Committee. 

External Appointments 

Ken is Non-executive Chairman of Biffa plc and RPS Group plc and a Non-executive Director 
of Blu Prism plc and Gresham House Strategic plc. 

Pauline Best 
Non-Executive Director 

Relevant Experience 

Appointed  31 May 2016 
Committee Membership 
Audit Committee, Nominations Committee and 
Chair of the Remuneration Committee  

Pauline  (57)  is  an  experienced  Human  Resources  professional  who  was  the  Global  People 
and Organisation Director of Specsavers and whose previous roles include Global Leadership 
and People Capability Director for Vodafone and Human Resources Director of Talkland.   

Pauline’s  human  resources  and  people  experience 
the 
Remuneration Committee and she also brings that perspective to the Board.  In the next year, 
Pauline’s skills will be  further utilised as the designated non-executive director for workforce 
engagement.  

invaluable  as  Chair  of 

is 

Vertu Motors plc (Company Number: 05984855)  

45 

 
 
 
Board Leadership (continued) 
Board of Directors (continued) 

Robert Forrester 
Chief Executive Officer 

Relevant Experience 

Appointed  6 November 2006 

Robert (51) was a Director of Reg Vardy plc between 2001 and 2006 where he held the roles 
of Finance Director and Managing Director.  Robert qualified as a chartered accountant with 
Arthur  Andersen.    He  was  also  a  member  of  the  Economic  Growth  Board  of  the 
Confederation of British Industry.  Robert founded the Company in 2006. 

David Crane 
Chief Operating Officer 

Relevant Experience 

Appointed  26 July 2018 

David (53) was appointed as Commercial Director of the Group in February 2007 having been 
previously  at  Reg  Vardy  PLC  since  1999.    He  was  Commercial  Director  of  Reg  Vardy  PLC 
between  2004  and  2006,  until  the  sale  of  Reg  Vardy  PLC  to  Pendragon  PLC  in  February 
2006, at which  point he was appointed Group Services Director of  Pendragon  PLC.  Prior to 
his employment  with Reg  Vardy PLC he was Aftersales Operations Manager at Renault UK 
between 1991 and 1999.  He was appointed to the position of COO in March 2016.  

Karen Anderson 
Chief Financial Officer 

Relevant Experience 

Appointed  1 March 2019 

Karen  (49)  was  the  Finance  Director  of  the  Group  from  2006  to  2010  through  its  initial 
flotation  and  growth  period,  and  stepped  back  into  the  Chief  Financial  Officer  role  from  her 
role as Deputy CFO and Company Secretary. 

From  2001  to  2006  she  was  employed  by  Reg  Vardy  PLC,  where  she  ultimately  held  the 
position of Group Financial Controller. Karen qualified as a chartered accountant with Arthur 
Andersen.  She was  also  a Trustee Director of the Group’s defined  benefit pension scheme, 
the Bristol Street Pension Scheme from 2007 to 2019. 

Karen has a wealth of motor industry finance experience together with detailed knowledge of 
the operations of the Group, having helped to found the Company in 2006. 

Board Meetings and Attendance 

Board  meetings  are  structured  to  allow  the  Board  sufficient  time  to  discuss  and  review 
financial  performance,  achievement  of  objectives,  development  of  the  Group’s  strategy, 
operational performance and risk and internal controls.  Standing agenda items are discussed 
at each Board meeting, which include: 

•  Executive’s  Directors  Reports  –  update  on  performance,  strategic  opportunities, 

industry and property matters compliance update and colleague matters 

•  Health  and  Safety  Report  –  Summary  of  training  undertaken  throughout  the  Group, 

• 

risk management plus commentary on any reported incidents 
Investor Relations (‘IR’) Report – update on market trends, share register movements 
and summary of IR activity 

Vertu Motors plc (Company Number: 05984855)  

46 

 
 
 
 
 
 
 
Board Leadership (continued) 
Board Meetings and Attendance (continued) 

During  the  financial  year  the  Board  has  met  formally  23  times  via  Teams  video  call.    The 
number of meetings attended by each Director was as follows: 

BOARD 

MEETINGS 

AUDIT COMMITTEE 
MEETINGS 

NOMINATION 
COMMITTEE 
MEETINGS 

REMUNERATION 
COMMITTEE 
MEETINGS 

  SCHEDULED  ATTENDED  SCHEDULED  ATTENDED  SCHEDULED  ATTENDED  SCHEDULED  ATTENDED 

23 
23 
23 
23 
23 
23 

23 
23 
23 
23 
23 
23 

4 
4 
4 
4 
4 
4 

4 
1 
1 
4 
4 
4 

2 
2 
2 
2 
2 
2 

2 
1 
- 
- 
2 
2 

6 
6 
6 
6 
6 
6 

6 
3 
- 
- 
6 
6 

A P Goss  
R T Forrester 
D P Crane  
K Anderson 
K Lever  
P Best  

Conflicts 

Any potential conflicts of interest with individual Directors are reviewed annually to ensure that 
there  is  no  impact  on  a  director’s  judgement.    The  Board’s  committees  have  non-executive 
membership or leadership, where appropriate. 

Time Commitment 

All  Non-Executive  Directors  are  required  to  devote  sufficient  time  to  meet  their  Board 
responsibilities  and  demonstrate  commitment  to  their  role,  including  understanding  the 
Group’s business. The time commitment varies for each individual Director but as a minimum 
two  days  per  month  is  expected.    All  Executive  Directors  are  full-time  and  are  ordinarily 
expected to devote their full time and attention to the Group. 

Additional Appointments 

All  Directors  are  required  to  consult  with  the  Chairman  and  obtain  Board  approval  before 
taking on any additional appointments.  Executive Directors are not permitted to take on any 
other  substantial  appointment.    As  part  of  the  selection  process  for  any  new  Board 
candidates, any significant external time commitments are considered before an appointment 
is agreed. 

Access to Advice 

Should  any  Director  judge  it  necessary  to  seek  independent  legal  advice  about  the 
performance  of  their  duties  with  the  Company,  they  are  entitled  to  do  so  at  the  Company’s 
expense. All Directors have access to the advice and services of the Company Secretary for 
advice  on  their  responsibilities  or  relevant  regulation  for  advice  on  their  responsibilities  or 
relevant  regulation.    The  Senior  Independent  Director  also  acts  as  a  sounding  board  for 
Directors to ensure they benefit from his experience. 

Vertu Motors plc (Company Number: 05984855)  

47 

 
 
 
Board Leadership (continued) 
Key Areas of Board Focus During the Year 

STRATEGY 

FINANCIAL 
PERFORMANCE 

GOVERNANCE 

SHAREHOLDER 
ENGAGEMENT 

RISK 

Immediate and 
ongoing response to 
the COVID-19 
related restrictions 

Approval of the 
FY2020 full year 
results and FY2021 
interim results 

Group strategy 
review 

Business 
development 

Reviewing M&A 
opportunities 

Approval of annual 
business plan and 
capital budget 

Review of colleague 
engagement survey 

Monthly 
management 
accounts and 
comparison against 
annual business plan 

Long range forecast 
and funding 
requirement planning 
including the impact 
of COVID-19 
restrictions on the 
liquidity requirements 
and debt covenants 
of the Group 

Annual review of key 
Group risks and 
mitigating controls 

Re-appointment of 
auditors 

Annual General 
Meeting 

Monitoring 
Compliance and 
Health and Safety 
Committees 

Monitoring Senior 
Managers and 
Certification Regime 
by the FCA regulated 
entities in the Group. 

Meetings with key 
shareholders on 
results roadshows 

Publication of regular 
updates in respect of 
the impact of the 
COVID-19 
restrictions on the 
Group 

Monitoring the 
culture and Values 
including colleague 
survey feedback 

Implementation of 
amended retail 
finance commission 
models following 
FCA publication of 
Motor Finance 
Review 

Vertu Motors plc (Company Number: 05984855)  

48 

 
 
Division of Responsibilities 
The table below shows the key committees and their responsibilities. 

AUDIT COMMITTEE  REMUNERATION 

COMMITTEE 

NOMINATION 
COMMITTEE 

CEO COMMITTEE  COMPLIANCE 

COMMITTEE 

Members 

PLC BOARD COMMITTEES 

• K Lever (Chair) 
• A P Goss 
• P Best 

• P Best (Chair) 
• K Lever 
• A P Goss 

• A P Goss (Chair) 
• K Lever 
• P Best 

• R T Forrester 

(Chair) 
• D P Crane 
• K Anderson 

• N Loose 
• 10 Senior 
Managers 

Delegated 
authorities 

• Financial reporting 
• Financial risk 
management 

• Internal control 

• Remuneration 

• Balance of the 

• Review, 

policy 

Board 

• Incentive plans 
• Performance 

targets 

• Leadership of the 

Group 
• Director 

succession 
planning 

communication, 
delivery and 
management of 
Group strategy 
and day to day 
operations 

• D P Crane (Chair)  
• K Anderson 
• N Loose 
• 2 Senior Managers 

• Compliance with 

laws and 
regulations 
(excluding Health & 
Safety and 
environmental) 
• Whistleblowing 
procedures 

• Communication 
with regulators 
where required 

Reviews 

• Full year and half 

year results 

• Accounting policies 

• Terms of 

engagement of 
auditors 

• Internal audit 

• Achievement of 
performance 
targets for short 
and long term 
incentives 

• Senior 

management pay 
structure 

• Composition of 

• Group HR and IT 

• Adequacy and 

the Board 

strategy 

• Skills, knowledge 
& experience on 
the Board 

• Diversity 

• Allocation of 
resources 
(financial and 
colleague) 

• Group 

performance 

effectiveness of 
Group policies in 
response to current 
law and regulation 

• Licences and 

consents required 
• Internal regulatory 

audit 

HEALTH AND 
SAFETY 
COMMITTEE 

• 4 Senior 

Managers 

• H & S Manager 

• Compliance with 
Health & Safety 
and 
environmental 
law and 
regulations 
• Developing 
Group best 
practices 

• Health & Safety 
policies and 
procedures 

• Health & Safety 

audits 

• Accident 

statistics and 
causes 

Recommends 

• Re-appointment of 

• Level and 

auditors 

• Audit tender 
• Auditors’ 

remuneration 

structure of 
Executive 
remuneration 
• Remuneration 

policy 

• Appointments to 

the Board 

• Annual business 
plan to the Board 

• Training 
• Policy change 

• Training 
• Policy change 

• Group Vision 

• Remedial or pre-
emptive action 

• Remedial or pre-
emptive action 

Monitors 

• Integrity of financial 

statements 

• Effectiveness of 
internal controls 
and risk 
management 
• Internal audit 

function 

• Legal & regulatory 

requirements 

• External audit  

• Statements in 
Annual Report 
concerning internal 
controls and risk 
management 

Approves 

• Appropriateness 
of Remuneration 
policy 

• Independence of 
Non-Executive 
Directors 

• Succession 
planning 

• Performance 
against key 
performance 
indicators, plans 
and prior year 
• Compliance with 

Group risk 
management 
strategy, policy 
and procedures 

• Appropriate retail 
finance metrics 
• Indicators of non-
compliance with 
policy 

• Any relevant 
complaints 
• Legal and 
regulatory 
developments 

• Accidents and 
near misses 
• Changes to law 
and regulations 

• New sites to the 

Group and 
redevelopments 
• Other changes in 
working practice 

• Remuneration 

• Appointments for 

• Appointments to 

• Reports to the 

• Reports to the 

Executive 
Directors 

• Skills profile for 
Non-Executive 
Directors 

policy 

• Remuneration 
packages for 
Executive 
Directors  

• Design of long 
term incentive 
plans 

dealership 
management 
positions 

• Performance 

related 
remuneration of 
dealership 
colleagues 
• Operational 
process and 
changes 

Board  

Board 

• Submissions to 

• Changes to 

relevant authorities 

relevant policies 

• Training 

programmes 

• Changes to 

relevant policies 
and processes 

• Training 

programmes 
• Whistleblowing 
procedures 

Vertu Motors plc (Company Number: 05984855)  

49 

 
 
 
 
 
 
 
 
 
 
Division of Responsibilities (continued)  
Roles and Responsibilities 

Chairman –  

Andrew Goss 

Senior Independent Director –  

Ken Lever 

Non-executive Director –  

Pauline Best 

Chief Executive Officer –  

Robert Forrester 

The Chairman leads the Board and is responsible for its overall 
effectiveness in directing the Company. He promotes a culture of 
openness and debate facilitating constructive Board relations and 
the effective contribution of all Non-Executive Directors, and 
ensures that the Board receive accurate, timely and clear 
information. 

The Senior Independent Director (SID) is an independent Non-
Executive Director, who provides a sounding board for the Chairman 
and serves as an intermediary for the other Directors and 
shareholders where necessary. The SID also leads the annual 
appraisal and review of the Chairman’s performance. 

As Non-Executive Director, Pauline is responsible for bringing an 
external perspective, sound judgement and objectivity to the Board’s 
deliberations and decision making, and to support and constructively 
challenge the Executive Directors using her broad range of 
experience and expertise. She will also act as the nominated non-
executive director for workforce engagement from 2021. 

The Chief Executive Officer is responsible for the day-to-day running 
of the Group’s businesses and the development and implementation 
of strategy, decisions made by the Board and operational 
management of the Group, supported by the Group Executive and 
Senior Management Teams. 

Chief Operating Officer –  

David Crane 

The Chief Operating Officer supports the Executive Management 
Team in developing and implementing strategy and is responsible 
for the oversight of the day-to-day administrative and operational 
functions of the Group.  

Chief Financial Officer –  

Karen Anderson 

The Chief Financial Officer, oversees the day-to-day financial 
activities of the Group, including ensuring that Group financial and 
operating policies and practices are adopted at all levels of the 
Group. 

Vertu Motors plc (Company Number: 05984855)  

50 

 
Nominations, Composition and Succession 
The Nominations Committee continually reviews board composition to ensure that the Board 
provides  the  Group  with  the  strategic  oversight,  vision  and  governance  that  it  needs.  
Ordinarily, Non-executive Directors serve for a maximum of six years. 

The  Nominations  Committee  has  carried  out  an  assessment  of  the  skills  and  experience  of 
the  Directors  to  identify  any  areas  of  weakness  that  can  be  addressed  through  training  or 
future recruitment to the Board.  The Board is currently satisfied that its current composition 
includes  an  appropriate  balance  of  experience  and  skills  including  experience  in  the  motor 
retail sector, experience with motor manufacturers and other relevant areas.  The Board has 
received briefings during the year on relevant areas of regulatory change and the impact on 
the Group, and attended external training. 

Appointment and Powers of the Company’s Directors 

All Directors appointed by the Board must retire and seek election at the first Annual General 
Meeting  following  their  appointment.    One  third  of  the  other  Directors  are  then  required  to 
retire  and  submit  themselves  for  re-election  each  year  so  that  all  Directors  are  required  to 
retire and submit themselves for re-election at least once in every three years.  The Board is 
satisfied  that  plans  are  in  place  for  orderly  succession  for  appointments  to  the  Board  and 
senior management, so as to maintain an appropriate balance of skills and experience within 
the Company and on the Board. 

Appointment and removal  of Directors  is governed by the Company’s articles of association 
(the Articles), the Companies Acts and related legislation.  A Director may be appointed by an 
ordinary  resolution  of  the  Company’s  shareholders  following  recommendation  of  the 
Nominations  Committee  as  approved  by  the  Board,  or  following  retirement  by  rotation  if  the 
Director chooses to seek re-election.  Alternatively, the Directors may appoint a Director to fill 
a vacancy or as an additional Director provided that the individual retires at the next Annual 
General Meeting (and offers themselves to election if appropriate).   

Subject  to  the  Articles  (which  shareholders  may  amend  by  special  resolution),  relevant 
legislation  and  any  directions  given  by  special  resolution,  the  Company  and  its  Group  is 
managed by its board of Directors.  By resolutions passed at Company general meetings, the 
shareholders have authorised the Directors: (i) to allot and  issue ordinary shares; and (ii) to 
make  market  purchases  of  the  Company’s  ordinary  shares  (in  practice  exercised  only  if  the 
Directors expect it to result in an increase in earnings per share).   The authorities conferred 
on  the  Directors  at  the  2020  Annual  General  Meeting  will  expire  on  the  date  of  the  2021 
General Meeting.  Details of movements in the Company’s share capital are given in note 31 
to the consolidated financial statements. 

Succession 

The  Nominations  Committee  has  responsibility  for  succession  planning  for  the  Board  and 
recommended  Ken  Lever’s  term  of  appointment  be  extended  in  the  last  year.    Where 
appropriate the  Committee uses  external advisers to  assist with candidate  identification and 
benchmarking.   

Succession planning for other senior management roles is conducted by the HR Director and 
CEO  with  input  from  other  members  of  management  as  appropriate  and  overview  by  the 
Remuneration Committee. 

Andrew Goss 

Non-Executive Chairman 

Vertu Motors plc (Company Number: 05984855)  

51 

 
 
 
 
Audit, Risk and Internal Control 
Audit Committee Report 

Audit Committee Membership and Meetings 

During  the  year  the  Audit  Committee  was  comprised  of  Committee  Chairman,  K  Lever  and 
two  other  Non-Executive  Directors  of  the  Group,  namely,  A  P  Goss  and  P  Best.    The 
Committee met three times during the financial year and attendance is shown in the table on 
page 47. 

Only members of the Committee are required to attend Committee meetings, however, other 
individuals (such  as the Chief  Executive, Chief Financial Officer, Chief Operations Officer or 
Company Secretary and external auditors) are able to attend by invitation. 

The key responsibilities of the Committee are set out in the table on page 49. 

Activities during the year 

During the year the Committee focused on the following matters: 

•  Review of the interim and year-end financial statements for the Group 
•  Review of the consistency and appropriateness of the accounting policies 
•  Review  of  the  methods  used  to  account  for  significant  transactions,  completeness  of 

disclosures and material areas in which significant judgements had been applied 

•  Review of the effectiveness of internal controls, risk assessment process, the assurance 

• 

process and changes to significant risks 
Approval  of  the  terms  of  engagement,  strategy,  scope  and  effectiveness  of  external 
auditors 

Significant Issues 

As  part  of  the  reporting  and  review  process,  the  Committee  has  discussed  the  significant 
issues  considered  in  relation  to  the  financial  statements  and  how  those  issues  were 
addressed. 

During  the  year  the  Committee  considered  the  following  key  risks,  accounting  issues  and 
judgements: 

Significant issue 

Action taken 

Carrying value 
of goodwill, 
other 
intangibles and 
tangible assets 

Valuation of 
inventory 

Management  performed  a  detailed  impairment  review  on 
the  goodwill,  other 
intangibles and tangible assets, in the consolidated financial statements of the Group, 
based  on  forecast  future  cash  flows.    The  Committee  challenged  the  methodology, 
assumptions,  and  sensitivity  analysis  used  by  management.    The  Committee  also 
considered the independent review by the external auditors. 
The  Committee  concluded  that  the  February  2021  carrying  amounts  shown  in  notes 
15, 16 and 18 of the consolidated financial statements were appropriate and approved 
the disclosures. 

The  Group’s  assessment  of  the  valuation  of  used  vehicle  inventory  at  28  February 
2021 involves  an  element of estimate  to  determine the  expected  net  realisable value 
post year end.  Key assumptions used in the valuation of used vehicle inventory at 28 
February 2021 include sales which took place post year end  latest industry guidance 
and historical trends. 

The  committee  reviewed  and  challenged  the  assumptions  applied  in  determining  the 
valuation  of  inventory  at  28  February  2021  as  shown  in  note  21  and  concluded  that 
these were appropriate. 

Vertu Motors plc (Company Number: 05984855)  

52 

Audit, Risk and Internal Control (continued) 
Audit Committee Report (continued) 

Significant Issues (continued) 

Significant issue  Action taken 

Viability and 
Going Concern 

Management have prepared detailed financial projections for a period of 12 months from 
the  date  of  signing  the  financial  statements  (‘Review  Period’).    These  projections  are 
based on the Group’s detailed annual business plan. 

Management  have  reviewed  the  output  of  these  detailed  projections  alongside  the 
Group’s funding facilities and banking covenants, further details of which are provided in 
note 26 of the consolidated financial statements.  
Sensitivity  analysis  has  been  performed  to  model  the  impact  of  more  adverse  trends 
compared to those included in the financial projections to model the impact of severe but 
plausible downside risks.   

By  their  very  nature  forecasts  and  projections  are  inherently  uncertain.    Circumstances 
could  arise  under  which  extreme  downside  scenarios  may  occur  that  would  render  the 
preparation  of  accounts  based  on  the  assumption  of  a  going  concern  inappropriate.  
Based on what is known at this time and based upon the forecast information available, 
the Directors believe it appropriate to prepare accounts under the going concern basis. 

The  Committee  challenged  the  assumptions  used  and  also  considered  the  review 
conducted by the external auditors.  The Committee concluded that the Board is able to 
make the Viability and Going Concern statements on pages 41 and 42. 

Assets  and  obligations  under  the  “Bristol  Street  Pension  Scheme”,  which  is  a  defined 
benefit scheme in which accrual ceased on 31 May 2003, are recognised in the balance 
sheet.  
The  valuation  of  the  scheme  assets  and  the  present  value  of  the  obligations  are 
calculated by external advisors.  
The  Committee  reviewed  the assumptions  applied in  calculating  the scheme assets and 
obligation  (set  out  in  note  30)  at  28  February  2021  and  confirmed  that  these  were 
appropriate. 

Income is received from manufacturer partners in the form of rebates and volume related 
bonuses.    A  Group  wide income  recognition  policy  is  in  place  in  respect  of  this  income.  
Management  allocate  responsibility  to  Divisional  Finance  Directors,  as  nominated 
‘franchise experts’ to ensure bonus programmes are fully understood and communicated 
to  Dealership  teams.    The  Group’s  internal  audit  function  reviews  the  treatment  of 
manufacturer  bonus  income  recognition  on  a  dealership-by-dealership  basis.    The 
Committee also considered the review performed by the external auditors. 
The  Committee  concluded  that  it  was  satisfied  with  the  income  recognition  policy,  and 
with  the  appropriateness of  the  controls currently  in  operation,  over  manufacturer  bonus 
income recognition. 

The  Group’s  main  product/service  lines  are  the  sale  of  motor  vehicles,  parts  and 
aftersales  services.  The  Group  operates  an  income  recognition  policy  that  ensures  that 
revenue is recognised in line with satisfaction of the performance obligation, as set out in 
note 1 of the consolidated financial statements. 
Given the  complexity of the initial sale of a vehicle which can represent several bundled 
products,  judgement  is  involved  in  isolating  the  constituent  parts  of  the  transaction  and 
ensuring revenue is recognised appropriately. 
The  committee  reviewed  the  assumptions  set  out  in  the  revenue  recognition  policy  and 
confirmed that the assumptions applied are appropriate. 

Pension 
benefits 

Manufacturer 
bonus income 

Revenue 
recognition 

Vertu Motors plc (Company Number: 05984855)  

53 

 
Audit, Risk and Internal Control (continued) 
Audit Committee Report (continued) 

Financial and Business Reporting 

The Committee is responsible for monitoring the integrity of the financial statements including 
the  Group’s  annual  and  half-yearly  results  and  ensuring  they  are  fair,  balanced  and 
understandable. 

The  external  auditors  also  provide  an  auditors’  report  to  the  members  providing  an 
independent opinion on the truth and fairness of the Group’s financial statements.  This report 
can be found on pages 71 to 78.  

Risk Management and Internal Controls 

The Group has well established risk management and internal control processes.  These are 
regularly subject to audit and the results are reported to the Audit Committee and the Board 
for their review. 

Day  to  day  management  of  risk  is  delegated  to  the  Chief  Executive’s  Committee,  which 
consists of the Chief Executive, the Chief Financial Officer, the Company Secretary, the Chief 
Operations  Officer,  the  Chief  Marketing  Officer,  the  HR  Director,  and  the  seven  Divisional 
Operations Directors of the Group. 

The  Audit  Committee  confirms  that  the  effectiveness  of  the  system  of  internal  control, 
covering all material controls including financial, operational and compliance controls and risk 
management systems, has been reviewed during the year under review and up to the date of 
approval of the Annual Report. 

Internal Audit 

The Group Risk team report regularly on the audits carried out in each dealership which, for 
the  financial  year  ended  28  February  2021,  covered  both  balance  sheet  and  sales  process 
audits as well as audits of key financial control processes.  The Group Risk team met with the 
Committee without the presence of management.  

External Audit 

for  a 

further  year  subject 

The Audit Committee has recommended to the Board that a resolution be put to shareholders 
at the Annual General Meeting to reappoint PricewaterhouseCoopers LLP as auditors of the 
Company 
their  continued  satisfactory  performance.  
PricewaterhouseCoopers  LLP  have  been  appointed  as  auditors  to  the  Company  for  the 
previous twelve financial years.  In accordance with ethical standards requirements the audit 
partner  responsible  for  the  engagement  was  subject  to  rotation  after  each  five-year  period 
and  since  February  2019  has  been  Jonathan  Greenaway.    No  tender  has  been  conducted.  
The  Committee  reviewed  the  effectiveness,  independence  and  objectivity  of  the  external 
auditors and no matters of concern were raised during the financial year to 28 February 2021. 

to 

The external auditors attend some of the Committee meetings and the Committee meets with 
the external auditors without management present. 

Vertu Motors plc (Company Number: 05984855)  

54 

Audit, Risk and Internal Control (continued) 
Audit Committee Report (continued) 

Independence of the Independent Auditors 

Both  the  Audit  Committee  and  the  Independent  Auditors  have  in  place  safeguards  to  avoid 
the  Independent  Auditors'  objectivity  and  independence  being  compromised.    The  Group's 
policy with regard to services provided by the Independent Auditors, PricewaterhouseCoopers 
LLP, is as follows: 

•  Statutory audit services 

The  Independent  Auditors,  who  are  appointed  annually  by  the  shareholders,  undertake 
this  work.    The  Independent  Auditors  also  provide  regulatory  services  and  formalities 
relating  to  shareholder  and  other  circulars.    The  Committee  reviews  the  Independent 
Auditors' performance on an ongoing basis. 

•  Further assurance services (this includes work relating to acquisitions and disposals) 

The Group's policy is to appoint advisors to undertake such work where their knowledge 
and experience is appropriate for the assignment.  Where PricewaterhouseCoopers LLP 
are  used  the  Board  reviews  their  independence  and  expertise  on  every  assignment.  
Other  professional  services  firms  are  employed  in  certain  cases  on  acquisition  and 
disposal related assignments. 

•  Other non-audit services 

The  Independent  Auditors  are  not  permitted  to  provide  internal  audit,  risk  management, 
litigation  support  or  remuneration  advice.    The  provision  of  other  non-audit  services,  is 
assessed on a case by case basis, depending on which professional services firm is best 
suited  to  perform  the  work.    These  safeguards,  which  are  monitored  by  the  Committee, 
are regularly reviewed and updated to ensure they remain appropriate.  The appointment 
of  PricewaterhouseCoopers  LLP  to  provide  non-audit  services  requires  Board  approval 
for any assignment with fees above a set financial limit.  The Independent Auditors report 
to the Committee on the actions they take to comply with the professional and regulatory 
requirements  and  best  practice  designed  to  ensure  their  independence,  including  the 
rotation of key members of the audit team.  PricewaterhouseCoopers LLP have formally 
confirmed 
to 
PricewaterhouseCoopers  LLP  during  the  year  is  included  in  note  7  to  the  consolidated 
financial statements. 

  The  disclosure  of  non-audit 

the  Board. 

fees  paid 

this 

to 

K Lever 
Chairman of Audit Committee 
12 May 2021 

Vertu Motors plc (Company Number: 05984855)  

55 

 
 
 
 
Remuneration Committee Report  
Annual Statement from the Chair of the Remuneration Committee 

Introduction 

On behalf of the Board, I am pleased to present our Directors’ Remuneration Report for the 
year ended  28 February 2021.   This  Directors’ Remuneration  Report has been  prepared on 
behalf of the Board by the Remuneration Committee (“the Committee”) in accordance with the 
Companies  Act  2006,  as  well  as  with  the  spirit,  principles  and,  as  far  as  is  reasonably 
practical,  the  requirements  of  the  Quoted  Companies  Alliance  Remuneration  Guidance,  the 
Investment  Association’s  Principles  of  Remuneration  and  the  Large  and  Medium-sized 
Companies  and  Groups  (Accounts  and  Reports)  Regulations  2008,  notwithstanding  that,  as 
the Company  is listed  on  AiM, these regulations do  not all strictly  apply.  This  report  is split 
into two sections; 

• 

• 

the  Directors’  remuneration  policy  sets  out  the  Company’s  intended  policy  on 
Directors’  remuneration  from  1  March  2021  and  is  provided  for  information  to 
shareholders; and 

the  annual  report  on  remuneration  sets  out  payments  and  awards  made  to  the 
Directors  and  details  the  link  between  Company  performance  and  remuneration  for 
the year to 28 February 2021 and  is subject to  an  advisory shareholder vote at this 
year’s AGM. 

The information in the Directors’ Remuneration Report set out on pages 63 to 64 highlighted 
as being subject to audit, has been audited by the Group’s auditors. 

Key remuneration decisions for the year to 28 February 2022 

In  the  last  remuneration  report,  the  Company  announced  that  the  Executive  Directors  had 
agreed to waive their annual bonus entitlement for the financial year ended 28 February 2021 
in light of the expected impact of the COVID-19 pandemic.  In the light of the performance of 
the Group and the Executive team over the year, the Committee decided to award a one-off 
bonus to the Executives for FY21 to be paid in May 2021.  This bonus (of £100,000 to each of 
David  Crane  and  Karen  Anderson,  and  £200,000  to  Robert  Forrester)  will  be  paid  50%  in 
cash and 50% in shares in the Company (by way of transfer from the Company’s employee 
benefit trust).  The Executives will be required to retain these shares for at least three years 
from the date of issue. 

Following the review of Executive Director packages carried out in FY20, the basic salary for 
R Forrester was further increased with effect from 1 March 2021 to bring it more into line with 
competitors in the sector.   

The Executive Director annual bonus structure has been adjusted for the year commencing 1 
March 2021. It continues to include measures on financial performance, customer satisfaction 
and colleague satisfaction with 70% of bonus relating to profit targets with the remaining 30% 
split  equally  across  customer  outcome  and  colleague  outcome  measures.  The  maximum 
earnings  level  of  135%  of  on-target  earnings  equates  to  delivery  of  135%  of  the  business 
plan.   

The Partnership Share Scheme that was introduced for other senior management colleagues 
in  the  Group  for  the  year  commencing  1  March  2020  has  been  very  well  received  and 
resulted in 66.66% of the nil cost options awarded vesting.  Colleagues will receive the vested 
shares  in  3  years’  time.    The  Partnership  Share  Scheme  has  been  repeated  for  the  year 
commencing 1 March 2022 on the same basis. 

LTIP changes 

As mentioned in the last remuneration report, the Committee had postponed the proposal to 
consult with shareholders in 2020 to alter the Group’s Long Term Incentive Plan (“LTIP”) for 
the Executive Directors at the 2020 Annual General Meeting.   

The Remuneration Committee concluded that it is necessary to move away from a long-term 
incentive plan that required the setting of three-year targets (historically absolute TSR growth 
and  average  Group  ROE  and  last  year  cumulative  adjusted  profit  before  tax)  to  a  four-year 
plan where the targets are annual targets.  Even before the disruption caused by COVID-19, it 
became  clear  to  the  Remuneration  Committee  that  the  volatility  and  uncertainty  that  is 
impacting on the Motor Retail Industry has meant that three-year targets do not provide an   

Vertu Motors plc (Company Number: 05984855)  

56 

Remuneration Committee Report (continued) 
Annual Statement from the Chair of the Remuneration Committee (continued) 

LTIP changes (continued)  

incentive  for  participants  and  do  not  fairly  align  pay  with  the  performance  of  the  Company 
taking into account the macro economic factors which apply to the Company.  The LTIP has 
historically  not  achieved  the  objective  of  increasing  the  executives’  shareholdings  in  the 
Company. 

Therefore,  the  Remuneration  Committee  is  proposing  to  amend  the  current  Long-term 
Incentive  Plan  for  the  Executive  Directors  to  match  the  nil-cost  option  Restricted  Share 
Scheme introduced for the other senior management in the Group last year (the Partnership 
Share  Scheme).    Under  the  amended  plan,  an  award  will  be  made  in  the  form  of  a  nil-cost 
option  at  the  beginning  of  each  financial  year  over  a  maximum  value  of  shares  (to  be 
determined annually by the Remuneration Committee).  Following the end of each year, there 
will  be  an  initial  testing  of  performance  directly  linked  to  the  level  of  pay-out  of  each 
participant's annual bonus for that year.  For example, if the annual bonus pay-out is at 75% 
of maximum then 25%  of the award under the LTIP will lapse at that time.  If no bonus was 
payable,  then  all  of  the  award  under  the  nil-cost  option  would  lapse.    However,  an  award 
under the nil-cost option will not be exercisable at this time but will continue for a further three 
years  (so  four  years  in  total).    Exercise  will  be  subject  to  continued  employment  and  a  soft 
underpin  under  which  the  Remuneration  Committee  will  need  to  be  satisfied  that  the 
Executive Directors have continued to perform in accordance with the long-term strategic plan 
of the Company.  If the Remuneration Committee is not satisfied, then it may reduce the level 
of exercisable options to such level (including zero) as it feels is appropriate.  

The  Committee  has  decided  to  implement  the  changes  this  year  to  apply  the  Partnership 
Share Scheme to the Executive Directors from 1 March 2021.  As for other senior colleagues, 
the  Executives  would  receive  nil  cost  share  options  in  the  Company  this  year  equivalent  to 
30% of their on-target earnings.  The changes to the LTIP to implement this will be proposed 
for shareholder approval at the AGM in 2021. 

These award levels are much lower than the level of awards made historically under the LTIP, 
but  have  much  greater  likelihood  of  being  earned,  resulting  in  shareholdings  for  the 
Executives being increased over time. 

Conclusion 

The  Directors’  remuneration  policy  which  follows  this  annual  statement  sets  out  the 
Committee’s principles on remuneration for the future and the annual report on remuneration 
provides  details  of  remuneration  for  the  year  ended  28  February  2021.    The  Committee  will 
continue to be mindful of shareholder views and interests, and we believe that our Directors’ 
remuneration policy continues to be aligned with the achievement of the Company’s business 
objectives.    We  hope  that  we  can  rely  on  your  votes  in  favour  of  the  annual  report  on 
remuneration. 

By Order of the Board: 

P. Best 
Chairman of Remuneration Committee 
12 May 2021 

Vertu Motors plc (Company Number: 05984855)  

57 

 
 
 
 
Remuneration Committee Report (continued) 
Remuneration Policy 

The policy of the Committee is to ensure that the Executive Directors are fairly rewarded for 
their individual contributions to the Group’s overall performance and to provide a competitive 
remuneration  package  to  Executive Directors, including  long-term  incentive plans, to  attract, 
retain  and  motivate  individuals  of  the  calibre  required  to  ensure  that  the  Group  is  managed 
successfully  in  the  interests  of  shareholders.    In  addition,  the  Committee’s  policy  is  that  a 
substantial  proportion  of  the  remuneration  of  the  Executive  Directors  should  ordinarily  be 
performance related, consistent with the balance of remuneration paid to Directors and Senior 
Management in the automotive retail sector.  

Future Policy Table 

The main elements of the remuneration package of Executive Directors are set out below: 

Purpose and link to 
strategy 
BASIC SALARY 
Attract and retain high 
calibre Executive Directors 
to deliver strategy. 

BENEFITS 
Provide benefits consistent 
with role. 

ANNUAL BONUS 
Incentivises achievement of 
business objectives by 
providing rewards for 
performance against annual 
profit targets, customer 
outcome targets including 
manufacturer new car and 
service customer 
satisfaction (“CSI”) scores 
as well as used car Judge 
Service results, and 
colleague satisfaction 
and/or stability measures, 
with exact measures 
reviewed annually.  

Operation 

Maximum potential value 

Performance metrics 

Paid in 12 equal monthly 
instalments during the year. 

Currently these consist of the 
option of two company cars, or 
access to an employee car 
ownership scheme, health 
insurance, critical illness and 
life assurance and the 
opportunity to join the 
Company’s share incentive 
plan (“SIP”).  The Committee 
reviews the level of benefit 
provision from time to time and 
has the flexibility to add or 
remove benefits to reflect 
changes in market practices or 
the operational needs of the 
Group. 

Paid in cash after the end of 
the financial year to which it 
relates.   

None 

Reviewed periodically to reflect 
experience, role, responsibility 
and performance of the individual 
and the Group, and to take into 
account rates of pay for 
comparable roles in similar 
companies.  When selecting 
comparators, the Committee has 
regard to, inter alia, the Group’s 
revenue, profitability, market 
worth and business sector.  
There is no prescribed maximum 
increase.  Annual rates are set 
out in the annual report on 
remuneration for the current year 
and the following year. 

The cost of providing benefits is 
borne by the Company and varies 
from time to time. 

None 

It is the normal policy of the 
Committee to cap maximum 
annual bonuses.  The level of 
such caps are reviewed annually.   

Targets are based on 
adjusted profit before 
tax of the Group and 
customer outcome 
measures. 
The Committee sets 
performance measures, 
threshold and 
maximum targets on an 
annual basis. 
A sliding scale operates 
between threshold and 
maximum performance.  
No bonus is payable 
where performance is 
below the threshold of 
85% (increased from 
75%). 
Payment of any bonus 
earned is subject to 
overriding discretion of 
the Committee in the 
event of gross 
misconduct. 

Vertu Motors plc (Company Number: 05984855)  

58 

 
 
 
 
 
 
 
 
 
 
Remuneration Committee Report (continued) 
Remuneration Policy (continued)  

Future Policy Table (continued) 

Operation 

Maximum potential value 

Performance metrics 

Purpose and link to 
strategy 
LONG-TERM INCENTIVES 
Alignment of interests with 
shareholders by providing 
long-term incentives 
delivered in the form of 
shares through the 
Partnership Share Scheme 
(subject to approval at the 
2021 AGM). 

Grant of £Nil cost options 
under the Partnership Share 
Scheme.  Options vest in 
proportion to the amount of 
annual bonus earned in the 
year of issue. Options may 
then be exercised after 3 years 

PENSION 
Attract and retain Executive 
Directors for the long-term 
by providing funding for 
retirement. 

All Executive Directors are 
entitled to participate in money 
purchase arrangements, or to 
receive a cash allowance in 
lieu of pension contributions. 

Vesting is pro rata to 
achievement of the 
participant’s bonus 
measures for the year.  

None 

Annual award of options is 30% 
of on-target earnings for FY22.  
The Remuneration Committee 
will determine at the beginning of 
future financial years, the 
maximum value of shares over 
which an award can be granted.  
The previous maximum award 
level under the Remuneration 
Policy is 125% of salary and the 
Remuneration Committee is 
reducing this to 75% of salary.   

The Group currently makes 
payments of up to 16.5% of basic 
salary into any pension scheme 
or similar arrangement as the 
Executive Director may 
reasonably request. 
Such payments are not counted 
for the purposes of determining 
bonus or LTIP levels. 
Any new Directors would receive 
a pension contribution in line with 
the majority of the workforce.  

Notes to the Policy Table 

Differences from remuneration policy for all employees 

All  employees  of  the  Company  are  entitled  to  base  salary  or  hourly  rate  and  various  other 
colleague  benefits.    The  opportunity  to  earn  a  bonus  is  made  available  to  all  management 
colleagues in the Group.    The maximum  opportunity  available  is  based  on the seniority and 
responsibility of the role. 

Share options are only granted under the Partnership Share Scheme to senior management 
in the Group. 

Statement of consideration of employment conditions of employees elsewhere in the Group 

The  Committee  receives  reports  on  an  annual  basis  on  the  level  of  any  pay  rises  awarded 
across  the  Group  and  takes  these  into  account  when  determining  salary  increases  for 
Executive Directors.   In addition, the Committee receives regular reports  on the  structure of 
remuneration for senior management in the tier below the  Executive Directors and uses this 
information to ensure a consistency of approach for the most senior managers in the Group.  
The  Committee  also  approves  the  award  of  any  long-term  incentives  and  other  share 
schemes. 

The  Committee  does  not  specifically  invite  colleagues  to  comment  on  the  Directors’ 
remuneration policy, but it does take note of any comments made by colleagues. 

Statement of consideration of shareholder views 

The Chairman of the Committee consults with major shareholders from time to time or where 
any significant remuneration changes are proposed, in order to understand their expectations 
with  regard  to  Executive  Directors  remuneration  and  reports  back  to  the  Committee.    The 
Committee  consulted  with  certain  major  shareholders  in  relation  to  the  amendments  to  the 
LTIP for Executive Directors proposed  in  2021, and  in relation to the bonuses  being  paid to 
the  Executive  Directors  for  FY21.  The  Committee  also  takes  into  account  emerging  best 
practice and guidance from major institutional shareholders and advisors.   

Vertu Motors plc (Company Number: 05984855)  

59 

 
 
 
 
 
 
Remuneration Committee Report (continued) 
Remuneration Policy (continued)  

Notes to the Policy Table (continued) 

Approach to recruitment remuneration 

The  Committee’s  approach  to  recruitment  remuneration  is  to  offer  a  market  competitive 
remuneration package sufficient to attract high calibre candidates who are appropriate to the 
role but without paying any more than is necessary. 

Any  new  Executive  Director’s  regular  remuneration  package  would  include  the  same 
elements  and  be  in  line  with  the  policy  table  set  out  earlier  in  this  Directors’  remuneration 
policy  (subject  to  the  statement  regarding  pension  contributions  and  any  specific  personal 
targets or development), including the same limits on performance related remuneration. 

Where an internal candidate is promoted to the Board the original grant terms and conditions 
of  any  bonus  or  share  award  made  before  that  promotion  will  continue  to  apply,  as  will 
membership of any of the Group’s pension arrangements. 

Reasonable relocation and other similar expenses may be paid if appropriate. 

Directors’ Service Contracts, Notice Periods and Termination Payments 

Provision 

Policy 

Notice periods in 
Executive 
Directors’ service 
contracts 
Compensation for 
loss of office 
Treatment of 
annual bonus on 
termination 

Treatment of LTIP 
awards 

Exercise of 
discretion  

12 months by Company or Executive Director 

No  more  than  12  months’  basic  salary  and  benefits  (including 
company pension contributions). 
Bonuses which have already been declared are payable in full.  In 
the  event  of  termination  by  the  Company  (except  for  cause)  pro-
rated  bonus  to  the  end  of  the  notice  period  is  payable  at  the 
discretion of the Remuneration Committee. 
Unvested awards will normally lapse on cessation of employment.  
However,  for  Good  Leavers  the  Committee  shall  determine 
whether  the  award  is  released  on  the  normal  release  date  or  on 
some other date. 

The extent of vesting will be determined by the Committee taking 
into  account  the  extent  to  which  the  performance  condition  is 
satisfied  and,  unless  the  Committee  determines  otherwise,  the 
period  of  time  elapsed  from  the  date  of  grant  to  the  date  of 
cessation relative to the performance period.   

Following release, Good Leavers may exercise their options within 
12 months (or such a period as the Committee determines).  

Good Leaver awards that have vested but not been released (i.e. 
during  the  holding  period)  will  ordinarily  continue  to  the  normal 
release date when they will be released to the extent vested.  The 
Committee retains the discretion to release awards earlier. 

LTIP awards of other leavers will cease to be exercisable following 
notice  of  cessation  of  employment,  unless 
the  Committee 
determines otherwise in exceptional circumstances.   
Intended only to be relied upon to provide flexibility in exceptional 
or inequitable circumstances. 

Outside 
appointments 
Non-Executive 
Directors 

Subject to approval 

Re-election 

Vertu Motors plc (Company Number: 05984855)  

60 

Details 

Executive  Directors  may  be 
required 
the 
notice period. 

to  work  during 

leaver 

Good 
circumstances 
comprise  death,  illness,  injury, 
disability,  retirement,  transfer  of 
outside 
employing 
Group 
exceptional 
circumstances  at  the  discretion 
of the Committee.  

business 
or 

take 

into  account 

The  Committee’s  determination 
will 
the 
particular  circumstances  of  the 
Executive  Director’s  departure 
and  the  recent  performance  of 
the  Company  and  will  be 
detailed  in  the  next  published 
Remuneration 
Committee 
Report. 
Board approval must be sought.  

All  Non-Executives  are  subject 
to  re-election  every  three  years.  
No  compensation  payable 
if 
required to stand down. 

 
 
 
 
Remuneration Committee Report (continued) 
Directors’ Service Contracts, Notice Periods and Termination Payments (continued) 

In  the  event  of  the  negotiation  of  a  settlement  agreement  between  the  Company  and  a 
departing Director, the Committee may make payments it considers reasonable in settlement 
of  potential  legal  claims.    Such  payments  may  also  include  reasonable  reimbursement  of 
professional fees in connection with such agreements. 

The Committee may also include the reimbursement of fees for professional or outplacement 
advice in the termination package, if it considers it reasonable to do so.  It may also allow the 
continuation of benefits for a limited period. 

Non-Executive Directors’ Fee Policy 

The  policy  for  the  remuneration  of  the  Non-Executive  Directors  is  as  set  out  below.    Non-
Executive  Directors  are  not  entitled  to  a  bonus,  they  cannot  participate  in  the  Company’s 
share option scheme and they are not eligible for pension arrangements.  

Performance 
metrics 

None 

Purpose and link to strategy  Operation 

Maximum potential value 

Annual  rate  set  out  in  the  annual 
report  on  remuneration  for  the 
current  year  and  the 
following 
year.  No  prescribed  maximum 
annual increase. 

The  cost  of  providing  benefits  is 
borne by the Company and varies 
from time to time. 

NON-EXECUTIVE DIRECTOR (‘NED’) FEES  
To  attract  NEDs  who  have  a 
broad  range  of  experience 
and  skills 
the 
implementation of our strategy 

to  oversee 

NED  fees  are  determined  by  the 
Board within the limits set out in the 
Articles  of Association  and  are  paid 
in  12  equal  monthly  instalments 
during the year. 

Non-Executive  Directors  may  be 
eligible for benefits such as the use 
of  secretarial  support  or  other 
benefits that may be appropriate. 

They  also  receive  a  company  car 
with insurance, using a scheme and 
type of the Company’s choosing. 

Vertu Motors plc (Company Number: 05984855)  

61 

Directors’ Remuneration Report  
Total 2021/22 Remuneration Opportunity  

The  chart  below  illustrates  the  remuneration  that  would  be  paid  to  each  of  the  Executive 
Directors in 2021/22 financial year under three different performance scenarios: (i) Minimum; 
(ii) On-target; and (iii) Maximum.   

The  elements  of  remuneration  have  been  categorised  into  three  components:  (i)  Fixed;  (ii) 
Annual variable (annual bonus awards); and (iii) Multiple year (LTIP awards) which are set out 
in the future policy table above.  The element included for multiple year (LTIP Awards) relates 
to options which are capable of vesting in the financial year to 28 February 2022.  

Each element of remuneration is defined in the table below: 

Element 
Fixed 
Annual Bonus 

Multiple Year (LTIP 
Awards) 

Description 
Base salary for the 2021/2022 financial year plus pension and benefits.  
Annual bonus awards based on adjusted profit before tax, customer 
outcome measures and colleague retention targets. 
Value of LTIP awards (including Partnership Shares) which are capable of 
vesting in the year ending 28 February 2022 based on the share price on 1 
March 2021. 

The  on-target  scenario  assumes  that  for  the  annual  bonus,  adjusted  profit  is  in  line  with 
financial targets. 

Vertu Motors plc (Company Number: 05984855)  

62 

 
 
Directors’ Remuneration Report (continued) 
Annual report on remuneration  

The  annual  basic  salaries  and  fees  to  be  paid  to  Directors  in  the  year  ending  28  February 
2022 are set out in the table below, together with any increase expressed as a percentage. 

28 February 
2022 
£’000 
395 
250 
250 
62 
52 
130 

Annual Salary/fees 
28 February  
2021 
£’000 1 
355 
250 
250 
55 
40 
100 

R T Forrester 
K Anderson 
D P Crane  
K Lever 
P Best 
A P Goss 
1  The  Executive  Directors  waived  30%  of  their  basic  salary  for  the  months  of  April  and  May  2020,  and  the  Non-
Executive Directors waived 30% of their fees for the months of April and May.  The figures in the table above do not 
include this reduction. 

Increase 
% 
11.3 
- 
- 
12.7 
30.0 
30.0 

Information subject to audit 

Single Total Figure of Remuneration 

The  remuneration  of  the  Directors  who  served  during  the  period  from  1  March  2020  to  28 
February 2021 is as follows: 

Salary or fees 
£’000 

Taxable 
Benefits1 
£’000 

Pension 
£’000 

Bonus 
£000 

Long Term 
Incentive Plan 
£’000 

Single total 
figure 
£’000 

2021 

2020 

2021 

2020 

2021 

2020 

20212 

2020 

2021 

2020 

2021 

2020 

Executive Directors 
R T Forrester 
K Anderson 
D P Crane 

337 
238 
238 

315 
170 
250 

3 
3 
3 

3 
3 
3 

56 
39 
39 

52 
28 
41 

200 
100 
100 

283 
106 
106 

- 
- 
- 

37 
14 
14 

A P Goss 
K Lever 
P Best 
1  Taxable benefits include vehicle insurance, together with medical and life assurance premiums 
2   Bonuses in respect of the financial year ended 28 February 2021 were awarded 50% with cash and 50% with shares of an equivalent 

95 
52 
38 

76 
55 
40 

1 
- 
1 

1 
- 
1 

- 
- 
- 

- 
- 
- 

- 
- 
- 

- 
- 
- 

- 
- 
- 

- 
- 
- 

596 
380 
380 

96 
52 
39 

690 
321 
414 

77 
55 
41 

value (transferred from the Employee Benefit Trust). 

Annual Bonuses  

The Executive Directors agreed to waive their annual bonus entitlement for the financial year 
ended 28 February 2021 in light of the expected impact of the COVID-19 restrictions on the 
business.    However,  in  light  of  the  performance  of  the  Group  and  Execution  team  over  the 
year,  the  Remuneration  Committee  decided  to  award  a  one-off  bonus  to  the  Executives  for 
the financial year, to be paid in May 2021.  This bonus (of £100,000 to each of D. P. Crane 
and K. Anderson and £200,000 to R. T Forrester) will be paid 50% in cash and 50% in shares 
in  the  Company  (by  way  of  transfer  from  the  Company’s  employee  benefit  trust).    The 
Executives  will  be  required  to  retain  these  shares  for  at  least  three  years  from  the  date  of 
issue. 

Pensions 

The Group operates a group personal pension plan for eligible colleagues.  R T Forrester and 
D P Crane elected to cease active membership of the plan and receive a payment of 16.5% of 
current  basic  salary  rather  than  Company  pension  contributions  during  the  year  ended  28 
February 2021. 

Directors' Share Options 

The movement in share options held by the Directors during the year ended 28 February 2021 
is as follows: 

Number at 1 
March 2020 
1,031,903 
1,394,512 
1,478,095 

Exercised in 
Year 
- 
- 
- 

Lapsed in 
Year 
(303,030) 
(113,636) 
(113,636) 

Granted in 
Year 
- 
- 
- 

Cancelled 
in the year 
(466,665) 
(350,876) 
(350,876) 

R T Forrester 
K Anderson 
D P Crane 
1  The  July  2018  LTIP  issue  lapsed  in  full  subsequent  to  28  February  2021  as  a  result  of  not  satisfying  the  relevant  performance 

Number at 28 
February 2021 
262,2081 
930,000 
1,013,583 

criteria.  This included 262,208 options held by R T Forrester. 

Vertu Motors plc (Company Number: 05984855)  

63 

 
 
 
 
 
 
 
 
 
 
 
Directors’ Remuneration Report (continued) 
Directors' Share Options (continued) 

LTIP option vesting criteria: 

Vesting  of  one  half  of  the  LTIP  options  is  dependent  on  absolute  growth  in  the  Company's 
TSR.    TSR  calculations  will  be  based  on  the  average  of  opening  and  closing  share  prices 
over  a  10  Business  Day  period  prior  to  the  commencement  and  end  of  the  performance 
period.  Vesting of the remaining half of the LTIP options is dependent on the Group’s return 
on shareholders’ equity (‘ROE’). 

The TSR performance condition, applying to half of the LTIP options granted is: 

Growth in Company TSR 

Less than 26% absolute growth 
More than 26% but less than 42% absolute growth 
42% or more than 42% absolute growth 

Proportion of awards subject to TSR condition 
vesting 
0% 
Straight line vesting 0 – 100% 
100% 

The ROE performance condition, applying to the remaining half of the LTIP options is: 

Group ROE1 

Proportion of awards subject to ROE condition 
vesting 
0% 
Less than 8%  
Straight line vesting 0 – 100% 
More than 8% but less than 10%  
10% or more than 10%  
100% 
1ROE  is  measured  as  average  annual  adjusted  profit  after  tax  as  stated  in  the  financial  statements  for  the 
performance period, divided by average Group Net Assets 

CSOP Options vesting criteria 

Options  issued  on  2  July  2018  may  only  be  exercised  if  the  average  share  price  of  the 
Company over at least one continuous period of 30 days between 1 August 2021 and 31 July 
2022 is above 62.5p and then 100% of the options vest. At an average share price of 57.5p 
50% of the options are exercisable. At prices between 57.5p and 62.5p, options will vest on a 
straight-line basis between 50% and 100%. At a share price below 57.5% none of the options 
are exercisable.  

Options issued on 8 November 2018 may only be exercised if the average share price of the 
Company over at least one continuous period of 30 days between 1 August 2021 and 31 July 
2022 is above 50.9p and then 100% of the options vest. At an average share price of 44.6p 
50% of the options are exercisable. At prices between 44.6p and 50.9p, options will vest on a 
straight-line basis between 50% and 100%.  At a share price below 44.6p none of the options 
are exercisable.  

Statement of Directors’ Shareholding 

The Directors who held office at 28 February 2021 and their connected persons had interests 
in the issued share capital of the Company as at 28 February 2021 as follows: 

Number of shares held (including 
by connected persons) 
28 February 
2021 
7,225,215 
901,074 
195,705 
100,800 
- 
62,083 

29 February  
2020 
7,071,465 
893,039 
187,670 
100,800 
- 
62,083 

Vested unexercised share 
options 

Unvested share options subject 
to performance conditions 

28 February 
2021 
- 
430,000 
513,583 
- 
- 
- 

29 February   28 February 
2021 
262,2081 
500,0002 
500,0002 
- 
- 
- 

2020 
- 
430,000 
513,583 
- 
- 
- 

29 February  
2020 
1,031,903 
964,512 
964,512 
- 
- 
- 

R T Forrester 
K Anderson 
D P Crane 
K Lever 
P Best 
A P Goss 

1 The July 2018 LTIP issue lapsed in full subsequent to 28 February 2021 as a result of not satisfying the relevant 

performance criteria. This included 262,208 options held by R T Forrester. 

2 These unvested share options are CSOP options subject to vesting criteria relating to share price performance. 

Vertu Motors plc (Company Number: 05984855)  

64 

 
 
 
 
Directors’ Remuneration Report (continued) 
Information not subject to audit 

Performance Graph 

The  chart  below  shows  the  Company’s  eight-year  annual  Total  Shareholder  Return  (“TSR”) 
performance  against  the  FTSE  small  cap  index  (excluding  investment  trusts),  which  is 
considered to be an appropriate comparison to other public companies of a similar size.  

The middle market price of the shares as at 28 February 2021 was 39.3p (29 February 2020: 
31.7p) and the range during the financial year was 17.3p to 40.2p (2020: 31.1p to 42.0p). 

Change in Remuneration of Chief Executive 

The  following  table  sets  out  the  change  in  the  Chief  Executive’s  salary,  benefits  and  bonus 
between  the  years  ended  29  February  2020  and  28  February  2021  compared  with  the 
average percentage change in each of those components for the employees of the Group. 

CEO 
Employees 

Increase in base 
salary 
7.0% 
4.4% 

Change in 
benefits 
- 
- 

Change in  
bonus 
(29.3%) 
(15.8%) 

Date of Service Contracts/Letters of Appointment 

DIRECTOR 

R T Forrester 
K Anderson  
D P Crane  
A P Goss  
K Lever  
P Best 

Date of service contract/ 
letter of appointment 

20 December 2006 
1 March 2019 
25 July 2018 
19 July 2019 
25 February 2021 
1 June 2016 

Copies of Directors’ service contracts and letters of appointment are available for inspection 
at the Company’s registered office. 

Vertu Motors plc (Company Number: 05984855)  

65 

 
 
 
 
 
Directors’ Remuneration Report (continued) 
Relative Importance of Spend on Pay 

The table below sets out the total spend on remuneration in the Group in the years ended 29 
February 2020 and 28 February 2021 compared with other disbursements from profit (i.e. the 
distributions to shareholders). 

Spend on remuneration (including Directors) 
Profit distributed by way of dividend 

Spend in the 
year ended 28   
 February 2021 
£’000 
176,306 
- 

Spend in the 
year ended 29 
February 2020 
£’000 
200,167 
6,122 

Shareholders’ Vote on Remuneration at the 2020 AGM 

2020 Directors’ Remuneration Report  

Votes cast in favour 
Votes cast against 
Total votes cast in favour or against 
Votes withheld 

The Committee 

Number 

164,073,925 
14,996,436 
179,070,361 
6,539,629 

% change 
(11.9%) 
(100.0%) 

Proportion of  
votes cast (%) 
91.63 
8.37 
100.00 

The Committee is responsible for reviewing and recommending the framework and policy for 
remuneration  of  the  Executive  Directors.    The  Committee’s  terms  of  reference  are  available 
on the Company’s website.  The members of the Committee during the financial year were P 
Best (Chairman), K Lever and A P Goss. 

Vertu Motors plc (Company Number: 05984855)  

66 

 
 
 
Directors Report 
The  Directors  report  sets  out  the  information  required  to  be  disclosed  by  the  Company  in 
compliance  with  the  Companies  Act  2006  and  the  Financial  Conduct  Authority’s  Disclosure 
and  Transparency  Rules  (DTR).    It  forms  part  of  the  management  report  as  required  under 
the  DTR,  along  with  the  Strategic  Report  (pages  2  -  42)  and  other  sections  of  this  Annual 
Report and Accounts.  The below requirements are covered by reference as set out below: 

Information 
Acquisitions and disposals 
Business model 
Corporate Governance Framework 
Community and charitable giving 
Details of Directors 
Directors’ share interests and remuneration 
Diversity, equality and inclusion 
Employee engagement 
Financial Instruments 
Future developments and strategic priorities 
Going concern statement 
Principal risks and risk management 
Modern Slavery Statement 
Results 
Section 172 Statement 
Stakeholder engagement 
Statement of Directors Responsibilities 
Viability Statement 

Annual General Meeting (“AGM”) 

Reported within 
Strategic Report 
Strategic Report 
Corporate Governance Report 
Strategic Report 
Corporate Governance Report 
Directors Remuneration Report 
Strategic Report 
Strategic Report 
Financial Statements (Note 27) 
Strategic Report 
Strategic Report 
Strategic Report 
Strategic Report 
Consolidated Income Statement 
Strategic Report 
Strategic Report 
Corporate Governance Report 
Strategic Report 

Pages 
2-42 
2-42 
43-70 
2-42 
43-70 
62-66 
2-42 
2-42 

2-42 
2-42 
2-42 
2-42 
79 
2-42 
2-42 
43-70 
2-42 

At the AGM, a separate shareholders’ resolution is proposed for each substantive matter.  We 
will  publish  to  shareholders  the  Company’s  annual  report  and  financial  statements  together 
with the notice of AGM, giving not less than the requisite period of notice.  The notice will set 
out the resolutions the Directors are proposing and explanatory notes for each.  At the AGM, 
Directors’  terms  of  appointment  are  available  for  inspection.    On  the  day  of  the  AGM,  the 
Board takes the opportunity to update shareholders on the Company’s trading position via an 
RNS announcement.  Normally, the Chairman and each committee chairman are available at 
the AGM to answer questions put by shareholders present.  We expect this year’s AGM on 23 
June 2021 to be held as normal as it is due to be held after the restrictions relating to COVID-
19  are  anticipated  to  be  lifted  in  June.    Any  changes  to  this  will  be  communicated  on  the 
Company’s website.  

Branches 

The Group does not have any branches outside of the UK. 

Change of control 

The  Company  and  members  of  its  Group  are  party  to  agreements  relating  to  banking, 
properties, employee share plans and motor vehicle franchises which alter or terminate if the 
Company or Group Company concerned undergoes a change of control.  None is considered 
significant in terms of its likely impact on the business of the Group as a whole other than the 
motor vehicle franchises. 

Charitable Donations 

Charitable donations of £60,000 were made by the Group during the year ended 28 February 
2021. 

Contracts 

In  2018  Biffa  plc,  of  which  Mr  K  Lever  is  a  director  and  shareholder,  acquired  SWRnewstar 
Limited,  which  provides  the  Group’s  waste  services.  There  have  been  no  negotiations  with 
SWRnewstar  Limited  since  this  date  and  Mr  Lever  will  not  be  involved  in  any  renewal  or 
review of the Group’s contract with SWRnewstar Limited.  None of the other Directors had an 
interest  in  any  contract  with  the  Group  (other  than  their  service  agreement  or  appointment 
terms  and  routine  purchases  of  vehicles  for  their  (or  their  family’s)  own  use)  at  any  time 
during the financial year to 28 February 2021.   

Vertu Motors plc (Company Number: 05984855)  

67 

 
Directors Report (continued) 
Directors Indemnities and Insurance 

In line  with market practice and the Company’s  Articles, each Director has the  benefit  of an 
ongoing deed of indemnity from the Company, which includes provisions in relation to duties 
as  a  Director  of  the  Company  or  an  associated  company,  qualifying  third  party  indemnity 
provisions  and  protection  against  derivative  actions.    Copies  of  these  are  available  for 
shareholders’  inspection  at  the  AGM.    Directors’  and  Officers’  insurance  has  also  been 
established  for  all  Directors  and  Officers  to  provide  cover  for  their  reasonable  actions  on 
behalf of the Group. 

Dividend 

In  light  of  the  substantial  Government  support  received  in  respect  of  the  trading  restrictions 
imposed in response to COVID-19, the Board did not recommend a final dividend for the year 
ended  29  February  2020,  nor  was  any  dividend  proposed  for  the  year  ended  28  February 
2021.    The  Board  anticipates  that  the  payment  of  dividends  will  resume  in  respect  of  the 
financial year ended February 2022, dependent on the financial performance of the Group. 

External Auditors 

In the case of each person who was a Director of the Group at the date when this report was 
approved: 

• 

• 

so far as each of the Directors is aware, there is no relevant audit information of which 
the Group and Company’s auditors are unaware, and; 

each of the Directors has taken all the steps that they ought to have taken as a Director, 
as far as is reasonably practical, in order to make themselves aware of any relevant audit 
information  and  to  establish  that  the  Group  and  Company’s  auditors  are  aware  of  that 
information. 

The  auditors,  PricewaterhouseCoopers  LLP,  have  indicated  their  willingness  to  continue  in 
office,  and  a  resolution  concerning  their  reappointment  will  be  proposed  at  the  Annual 
General Meeting. 

Political Donations 

The Group made no political donations and incurred no political expenditure during the year 
(2020: Nil). 

Post Balance Sheet Events 

Details of events after 28 February 2021 are disclosed in note 39 of the Financial Statements. 

Powers for the issuance or repurchase of Shares 

At 1  March 2020,  2,053,821 shares were  held by Ocorian  Limited (“Trustee”), the  trustee of 
the Company’s employee benefit trust. The shares are held for the purpose of the trust  and 
may  be  used  to  transfer  shares  to  individuals  exercising  share  options  in  the  Company. 
During the year ended 28 February 2021, 40,337 shares held by the trust were transferred to 
individuals pursuant to exercises of options (or sold to satisfy the resulting tax), and 5,273,820 
shares  were  purchased  by  the  trust  at  an  average  share  price  of  37.91p  per  share.    The 
Trustee  waives  its  right  to  dividends  on  any  Company  shares  held  in  the  trust  and  such 
holdings  are  disclosed  within  ‘Treasury  Shares’  in  the  Financial  Statements.  7,287,304 
ordinary shares in the Company were held by the Trustee at 28 February 2021. 

The  rights  and  obligations  attaching  to  the  Company’s  ordinary  shares  are  set  out  in  the 
Articles.  The  Company  is  currently  authorised  to  issue  up  to  two-thirds  of  its  current  issued 
share capital pursuant to a resolution passed at its 2020 AGM. 

Vertu Motors plc (Company Number: 05984855)  

68 

Directors Report (continued) 
Share Capital 

As  at  28  February  2021,  the  Company’s  issued  share  capital  comprised  a  single  class: 
ordinary  shares  of  10  pence  each  of  which  369,173,981  were  in  issue.    The  Articles  permit 
the creation of more than one class of share, but there is currently none other than ordinary 
shares.    Details  of  the  Company’s  share  capital  are  set  out  in  note  31  to  the  consolidated 
financial statement.  All issued shares are fully paid.   

Shareholders (other than any who, under the Articles or the terms of the shares they hold, are 
not entitled to receive such notices) have the right to receive notice of, and to attend and to 
vote at, all general and (if any) applicable class meetings of the Company.  A resolution put to 
the vote at any general or class meeting is decided on a show of hands unless (before or on 
the declaration of the result of the show of hands or on the withdrawal of any other demand 
for  a  poll)  a  poll  is  properly  demanded.    At  a  general  meeting,  every  member  present  in 
person has, upon a show of hands, one vote, and on a poll, every member has one vote for 
every 10 pence nominal amount of share capital of which they are the holder.  In the case of 
joint  holders  of  a  share,  the  vote  of  the  member  whose  name  stands  first  in  the  register  of 
members is accepted to the exclusion of any vote tendered by any other joint holder.  Unless 
the Board decides otherwise, a shareholder may not vote at any general or class meeting or 
exercise any rights in relation to meetings whilst any amount of money relating to his shares 
remains outstanding.  A  member  is entitled to appoint a proxy to exercise all  or any of their 
rights  to  attend,  speak  and  vote  on  their  behalf  at  a  general  meeting.    Further  details 
regarding  voting  can  be  found  in  the  notes  to  the  notice  of  the  AGM.    To  be  effective, 
electronic  and  paper  proxy  appointments  and  voting  instructions  must  be  received  by  the 
Company’s registrars not later than 48 hours before a general meeting.  The Articles may be 
obtained  from  Companies  House  in  the  UK  or  upon  application  to  the  Company  Secretary.  
Other  than  those  prescribed  by  applicable  law  and  the  Company’s  procedures  for  ensuring 
compliance  with  it,  there  are  no  specific  restrictions  on  the  size  of  a  holding  nor  on  the 
transfer  of  shares,  which  are  governed  by  the  Articles  and  prevailing  legislation.    The 
Directors are not aware of any agreement between holders of the Company’s shares that may 
result  in restrictions  on the transfer of securities or the exercise of voting rights.  No  person 
has any special rights of control over the Company’s share capital. 

By order of the Board 

Nicola Loose 
Company Secretary 
12 May 2021 

Vertu Motors plc (Company Number: 05984855)  

69 

 
 
 
 
 
 
 
Statement of Directors Responsibilities 
The Directors are responsible for preparing the Annual Report and the financial statements in 
accordance with applicable law and regulation. 

Company  law  requires  the  Directors  to  prepare  financial  statements  for  each  financial  year. 
Under that law the Directors have prepared the group financial statements in accordance with 
international accounting standards in conformity with the requirements of the Companies Act 
2006  and  the  parent  company  financial  statements  in  accordance  with  United  Kingdom 
Generally Accepted Accounting Practice (United Kingdom Accounting Standards, comprising 
FRS  102  “The  Financial  Reporting  Standard  applicable  in  the  UK  and  Republic  of  Ireland”, 
and applicable law). 

Under  company  law,  directors  must  not  approve  the  financial  statements  unless  they  are 
satisfied  that  they  give  a  true  and  fair  view  of  the  state  of  affairs  of  the  Group  and  parent 
company  and  of  the  profit  or  loss  of  the  Group  for  that  period.  In  preparing  the  financial 
statements, the Directors are required to: 

• 

• 

select suitable accounting policies and then apply them consistently; 

state  whether  applicable  international  accounting  standards  in  conformity  with  the 
requirements of the Companies Act 2006 have been followed for the Group financial 
statements  and  United  Kingdom  Accounting  Standards,  comprising  FRS  102  have 
been  followed  for  the  parent  company  financial  statements,  subject  to  any  material 
departures disclosed and explained in the financial statements; 

•  make judgements and accounting estimates that are reasonable and prudent; and 

•  prepare the financial statements on the going concern basis unless it is inappropriate 

to presume that the Group and parent company will continue in business. 

The  Directors  are  also  responsible  for  safeguarding  the  assets  of  the  Group  and  parent 
company and hence for taking reasonable steps for the prevention and detection of fraud and 
other irregularities. 

The Directors are responsible for keeping adequate accounting records that are sufficient to 
show  and  explain  the  Group’s  and  parent  company’s  transactions  and  disclose  with 
reasonable accuracy at any time the financial position of the Group and parent company and 
enable them to ensure that the financial statements comply with the Companies Act 2006. 

The  Directors  are  responsible  for  the  maintenance  and  integrity  of  the  parent  company’s 
website.  Legislation  in  the  United  Kingdom  governing  the  preparation  and  dissemination  of 
financial statements may differ from legislation in other jurisdictions. 

On behalf of the Board 

Karen Anderson 
Chief Financial Officer 
12 May 2021 

Vertu Motors plc (Company Number: 05984855)  

70 

 
 
 
 
 
Independent Auditors’ Report to the members of Vertu 
Motors plc 
Report on the audit of the financial statements  

Opinion 

In our opinion: 

•  Vertu Motors plc’s Group financial statements and Company financial statements 
(the  “financial  statements”)  give  a  true  and  fair  view  of  the  state  of  the  Group’s 
and  of  the  Company’s  affairs  as  at  28 February 2021  and  of  the  Group’s  profit 
and the Group’s cash flows for the year then ended; 

• 

• 

• 

the Group  financial statements have  been properly prepared in  accordance with 
international  accounting  standards  in  conformity  with  the  requirements  of  the 
Companies Act 2006; 

the  Company  financial  statements  have  been  properly  prepared  in  accordance 
with  United  Kingdom  Generally  Accepted  Accounting  Practice  (United  Kingdom 
Accounting  Standards,  comprising  FRS  102  “The  Financial  Reporting  Standard 
applicable in the UK and Republic of Ireland”, and applicable law); and 

the financial statements have been prepared in accordance with the requirements 
of the Companies Act 2006. 

We  have  audited  the  financial  statements,  included  within  the  Annual  Report  &  Financial 
Statements  (the  “Annual  Report”),  which  comprise:  the  consolidated  and  Company  balance 
sheets  as  at  28 February 2021;  the  consolidated  income  statement  and  consolidated 
statement  of  comprehensive  income,  the  consolidated  cash  flow  statement  and  the 
consolidated and Company statements of changes in equity for the year then ended; and the 
notes  to  the  financial  statements,  which  include  a  description  of  the  significant  accounting 
policies. 

Basis for opinion 

We conducted our audit  in accordance with International  Standards on  Auditing  (UK) (“ISAs 
(UK)”)  and  applicable  law.  Our  responsibilities  under  ISAs  (UK)  are  further  described  in  the 
Auditors’  responsibilities  for  the  audit  of  the  financial  statements  section  of  our  report.  We 
believe  that  the  audit  evidence  we  have  obtained  is  sufficient  and  appropriate  to  provide  a 
basis for our opinion. 

Independence 

We remained independent of the Group in accordance with the ethical requirements that are 
relevant to our audit of  the financial statements in the UK, which includes the FRC’s Ethical 
Standard, as applicable to listed entities, and we have fulfilled our other ethical responsibilities 
in accordance with these requirements. 

Our audit approach 

Overview 

Audit scope 

• 
• 

Three full scope audit components have been identified, alongside the company.  
This approach provides coverage of 72% of the Group's revenue. 

Key audit matters 

• 
• 
• 
• 
• 
• 

Carrying value of intangible assets including goodwill (Group) 
Accounting for manufacturer bonuses (Group) 
Going concern as a result of COVID-19 (Group and parent) 
Valuation of used inventory (Group) 
Valuation of pension scheme liabilities (Group) 
Carrying value of investments in subsidiaries (parent) 

Vertu Motors plc (Company Number: 05984855)  

71 

 
Independent Auditors’ Report to the members of Vertu 
Motors plc (continued) 
Our audit approach (continued) 

Materiality 

• 

• 

• 

Overall  Group  materiality:  £2,200,000  (2020:  £2,400,000)  based  on  0.09%  of 
revenue. 
Overall Company materiality: £2,090,000 (2020: £2,280,000) based on 1% of total 
assets (capped for Group materiality). 
Performance materiality: £1,650,000 (Group) and £1,567,500 (Company). 

The scope of our audit 

As part of designing our audit, we determined materiality and assessed the risks of material 
misstatement in the financial statements. 

Key audit matters 

Key  audit  matters  are  those  matters  that,  in  the  auditors’  professional  judgement,  were  of 
most significance in the audit of the financial statements of the current period and include the 
most  significant  assessed  risks  of  material  misstatement  (whether  or  not  due  to  fraud) 
identified  by  the  auditors,  including  those  which  had  the  greatest  effect  on:  the  overall  audit 
strategy; the allocation of resources in the audit; and directing the efforts of the engagement 
team. These matters, and any comments we make on the results of our procedures thereon, 
were  addressed  in  the  context  of  our  audit  of  the  financial  statements  as  a  whole,  and  in 
forming our opinion thereon, and we do not provide a separate opinion on these matters. 

This is not a complete list of all risks identified by our audit. 

The key audit matters below are consistent with last year. 

Key audit matter 

How our audit addressed the key audit 
matter 

Carrying value of intangible assets including goodwill 
(Group) 

The Group has significant goodwill and other intangible 
balances in respect of acquisitions made across various 
CGUs. The recoverable amount of the CGU is impacted 
by  various  factors,  a  number  of  which  are  outside  of 
Vertu's control, which could affect whether results are in 
line  with  expectations.    Where  this  is  the  case  and  a 
CGU  has  been  subject  to  poor  historical  performance, 
there  is a risk around the recoverability of goodwill and 
other  intangible  assets.  There  is  inherent  uncertainty 
and  judgement  in  forecasting  future  cash  flows  and 
therefore this is a judgemental area of the audit.  

historical 

following: 

performance 

To  address  this  risk,  we  have  performed 
the 
the  Group’s 
  Assessed 
budgeting  procedures  as  a  basis  for  value 
in use calculations;   
Compared 
to 
historical  forecasts  to  assess  accuracy  in 
the budget process;   
Assessed  the  appropriateness  of  CGUs 
used  for  Goodwill  and  other  intangible 
assets;   
Key  inputs  are  assessed,  for  example 
discount 
forecast 
revenues and costs;  
We  engaged  with  PwC  experts  to  assess 
the discount rate; and 
We  performed  sensitivity  analysis  on  the 
forecasts,  including  downside  scenarios  to 
assess headroom.   

inflation  and 

rates, 

We  are  satisfied  with  management’s 
the  carrying  value  of 
conclusion  on 
goodwill and other intangibles. 

Vertu Motors plc (Company Number: 05984855)  

72 

 
  
 
Independent Auditors’ Report to the members of Vertu 
Motors plc (continued) 
Key audit matters (continued) 

Key audit matter 

How our audit addressed the key audit matter 

To  address  this  risk  we  have  performed  the 
following:   
On  a  sample  basis,  agreed  the  manufacturer 
bonus 
supporting 
through 
documentation  and  agreed  the  amounts  held  on 
the  balance  sheet  at  the  year  end  date  to 
supporting  documentation  such  as  invoice  and 
subsequent receipt.  

income 

to 

We  are  satisfied  with 
manufacturer bonus income in the year.   

the 

recognition  of 

To  address  this  risk  in  respect  of  going  concern 
as a result of COVID-19, we have: 
Challenged management on the key assumptions 
included  in  the  scenarios  and  determined  that 
management's  mitigating  actions  are  within  their 
control and bank facilities are in place to support 
the Group;  
We  have  assessed  management's  forecasts  and 
stress  test  scenarios  including  obtaining  support 
for the facilities in place for a period of at least 12 
months from the date of signing;  
We  have  reviewed  the  trading  results  of  the 
previous  lockdowns  in  the  financial  year  and 
assessed  the  impact  COVID-19  had  on  these 
results; and  
in 
We  evaluated  management's  disclosures 
relation to the COVID-19  impact  and found them 
to be in line with the accounting framework.  

We consider  the scenarios to be reasonable and 
that the preparation of the financial statements on 
a going concern basis remains appropriate. 

Accounting for manufacturer bonuses (Group) 

The  level of manufacturer  bonus the  Group receives 
has  a  significant  impact  on  financial  performance. 
Due  to  the  complex  nature  of  some  of 
these 
arrangements,  there  is  often  judgement  required  in 
relation  to  whether  targets  have  been  met  at  a  point 
in  time.  As  a  result,  the  related  income  which  is 
recognised on the balance sheet as at the year end is 
a judgemental part of the audit.  

Going  concern  as  a  result  of  COVID-19  (Group  and 
parent) 

the 

impact 

to  consider 

it  has  been  necessary 
that 

During FY21, the scale  and impact of  the  COVID-19 
pandemic  on 
the  global  economy  has  had  a 
significant impact. Although the results for the Group 
have  been  ahead  of  expectation,  the  pandemic  has 
continued the increase the level of uncertainty in the 
for 
market.  Therefore 
management 
the 
pandemic  has  had  or  may  have  on  the  Group's 
balance  sheet,  cash  flows,  liquidity  and  accordingly 
its ability to continue as a going concern. In  order to 
conclude  that  it  is  appropriate  for  the  financial 
statements to be drawn up on a going concern basis, 
management  have  prepared  a  detailed  "base  case" 
cash  flow  model  and  applied  various  sensitivities  in 
order  to  model  a  number  of  scenarios  given  the 
period  of  uncertainty.  Note  1  of 
financial 
the  challenges  posed  by 
statements 
COVID-19 pandemic and the impact this has had on 
the  Group's  and  company's  ability  to  continue  as  a 
going  concern,  along  with  detail  on 
the  key 
assumptions  included  in  management's  modelling 
and  sensitivities  calculated.  Management  have 
concluded that the Group has adequate resources to 
meet  financial  obligations  as  they  fall  due  and  have 
the  going  concern  basis  of 
therefore  adopted 
accounting in preparing the financial statements. 

indicates 

the 

Vertu Motors plc (Company Number: 05984855)  

73 

 
  
 
  
 
Independent Auditors’ Report to the members of Vertu 
Motors plc (continued) 
Key audit matters (continued) 

Key audit matter 

How our audit addressed the key audit matter 

Valuation of used inventory (Group) 

levels  of  vehicle 
The  Group  holds  significant 
inventory.  Used  vehicle  selling  prices  can  vary 
depending  upon  a  number  of  factors,  and  as  a 
result large price fluctuations can be experienced in 
short  periods.  Therefore,  valuation  and  provisions 
in  relation  to  used  stock  is  an  area  of  particular 
judgement.   

Valuation of pension scheme liabilities (Group) 

There is inherent judgement in valuing the Group’s 
post-retirement benefit liabilities within the  pension 
scheme.  The  nature  of  the  calculation  means  that 
small movements in key assumptions could have a 
significant  effect  on  the  pension  obligations.  In 
addition,  factors  impacting  the  pension  liability  can 
be outside of management’s control. 

Carrying  value  of 
(parent) 

investments 

in  subsidiaries 

investments 

recoverable  amount  of 

The  Company  has  significant 
in 
respect  of  acquisitions  made  across  various 
subsidiaries.  The 
the 
subsidiary is impacted by various factors, a number 
of which are outside of Vertu's control, which could 
affect whether results are in line with expectations. 
Where  a  subsidiary  has  been  subject  to  poor 
historical  performance,  there  is  a  risk  around  the 
recoverability  of  this  investment.  There  is  inherent 
uncertainty  and  judgement  in  forecasting  future 
cash  flows  which  are  above  more  recent  results, 
and therefore this is a particularly judgmental  area 
of the audit.  

 To  address  the  risk  of  valuation  on  used  vehicle 
inventory we have:   
Performed  detail  testing  over  the  used  vehicle 
stock  held  at  year  end,  relying  on  the  post  year 
end sales and market data on car valuations;    
Performed  analysis  on  the  used  vehicle  stock  to 
understand  history  of  profits  and  losses  on  used 
car stock, and use this to assess the adequacy of 
the year end provision, also testing the data in the 
underlying calculation; and   
Considered 
disclosures  about 
involved 
provision.   

the  Group’s 
the  degree  of  estimation 
inventory 

the  adequacy  of 

in  arriving  at 

the  vehicle 

We  are  satisfied  based  on 
the  procedures 
performed that the valuation of used vehicle stock 
was reasonable. 

To  address  this  risk  in  respect  of  valuation  of 
pension scheme liabilities, we have:   
Used  our  actuarial  specialists 
appropriateness of the assumptions used;   
Compared  key 
inputs,  such  as  mortality/life 
expectancy,  discount  rate  and  inflation  rate  to 
market data; and Considered the adequacy of the 
Group’s  disclosure  in  respect  of  the  sensitivity  of 
the scheme liabilities to changes in key inputs.   

to  review 

the 

that 

the  key 

We  concluded 
in 
calculating  the  pension  liability  were  within  an 
acceptable  range  when  compared  with  market 
data. 

inputs  used 

to  assess  accuracy 

To address this risk, we have done the following:  
Assessed the Group’s budgeting procedures as a 
basis for value in use calculations;   
Compared  historical  performance  to  historical 
forecasts 
the  budget 
process;   
Key  inputs  are  assessed,  for  example  discount 
rates, inflation and forecast revenues and costs;  
We  engaged  with  PwC  experts  to  assess  the 
discount rate; and  
We  performed  sensitivity  analysis  on 
the 
forecasts, including downside scenarios to assess 
headroom.   

in 

We  are  satisfied  with  management’s  conclusion 
on the carrying value of investments.  

Vertu Motors plc (Company Number: 05984855)  

74 

 
  
 
  
 
  
 
 
Independent Auditors’ Report to the members of Vertu 
Motors plc (continued) 
Key audit matters (continued) 

How we tailored the audit scope 

We  tailored  the  scope  of  our  audit  to  ensure  that  we  performed  enough  work  to  be  able  to 
give an opinion on the financial statements as a whole, taking into account the structure of the 
Group  and  the  Company,  the  accounting  processes  and  controls,  and  the  industry  in  which 
they operate. 

The Vertu Motors Group has grown organically and through acquisition, and as a result has a 
number  of  subsidiary  entities  which  contain  geographically  dispersed  dealership  locations. 
Much of the day to day accounting function is performed at these individual dealerships, with 
the support of a central Group accounting function. As a result of this structure there are three 
components  which  required  a  full  scope  audit  of  their  financial  information,  due  to  their  size 
and  contribution  to  the  financial  results  of  the  Group.  These  are  Bristol  Street  First 
Investments  Limited,  Bristol  Street  Fourth  Investments  Limited  and  Albert  Farnell  Limited. 
Vertu  Motors  Plc  is  also  subject  to  full  scope  audit  of  its  financial  information,  due  to  the 
separate  presentation  of  these  financial  statements  within  this  report.  The  audit  work  over 
these  components  is  performed  principally  from  the  central  Group  accounting  function, 
however site visits to all in scope components are carried out as part of our audit procedures, 
in order to verify the existence of stock, and to carry out testing over sales records. 

Materiality 

The  scope  of  our  audit  was  influenced  by  our  application  of  materiality.  We  set  certain 
quantitative thresholds for materiality. These, together with qualitative considerations, helped 
us  to  determine  the  scope  of  our  audit  and  the  nature,  timing  and  extent  of  our  audit 
procedures on the individual financial statement line items and disclosures and in evaluating 
the effect of misstatements, both individually and in aggregate on the financial statements as 
a whole. 

Based on our professional judgement, we determined  materiality for the financial statements 
as a whole as follows: 

Overall 
materiality 

How we 
determined it 

Rationale for 
benchmark 
applied 

Financial statements - Group 

Financial statements - Company 

£2,200,000 (2020: £2,400,000). 

£2,090,000 (2020: £2,280,000). 

0.09% of revenue 

1% of total assets (capped for 
Group materiality) 

We  applied  our  professional  judgement  to 
determine an amount that was relevant to both 
revenue  and  profit  before  tax,  which  are 
measures  used  to  assess  the  performance 
and growth objectives of the Group, as well as 
the scale of the Group’s operations. 

We  believe  that  total  assets  is  the 
primary  measure  used  by 
the 
the 
in  assessing 
shareholders 
performance of the entity, and is a 
generally 
auditing 
accepted 
benchmark. 

For each component in the scope of our Group audit, we allocated a materiality that is  less 
than our overall Group materiality. The range of materiality allocated across components was 
£1,100,000 and £2,100,000. 

We use performance materiality to reduce to an appropriately low level the probability that the 
aggregate  of  uncorrected  and  undetected  misstatements  exceeds  overall  materiality. 
Specifically,  we  use  performance  materiality  in  determining  the  scope  of  our  audit  and  the 
nature and extent of our testing of account balances, classes of transactions and disclosures, 
for  example  in  determining  sample  sizes.  Our  performance  materiality  was  75%  of  overall 
materiality,  amounting  to  £1,650,000  for  the  Group  financial  statements  and  £1,567,500  for 
the Company financial statements. 

In determining the performance materiality, we considered a number of factors - the history of 
misstatements, risk assessment and aggregation risk and the effectiveness of controls - and 
concluded that an amount at the upper end of our normal range was appropriate. 

Vertu Motors plc (Company Number: 05984855)  

75 

 
 
 
Independent Auditors’ Report to the members of Vertu 
Motors plc (continued) 
Materiality (continued) 

We agreed with those charged with governance that we would report to them misstatements 
identified  during  our  audit  above  £110,000  (Group  audit)  (2020:  £120,000)  and  £105,000 
(Company audit) (2020: £114,000) as well as misstatements below those amounts that, in our 
view, warranted reporting for qualitative reasons. 

Conclusions relating to going concern 

Our  evaluation  of  the  Directors’  assessment  of  the  Group's  and  the  Company’s  ability  to 
continue to adopt the going concern basis of accounting included: 

• 

• 

• 

• 

Challenging management on the key assumptions included in the base case model, 
along with challenging the scenarios modelled by management. 

Reviewing the sensitivities performed by management and understood the impact this 
has on the level of headroom on facilities.  

Comparing  historical  performance  to  historical  forecasts  to  assess  accuracy  in  the 
budget process. 

Reviewing the facilities which are in place.  

Based  on  the  work  we  have  performed,  we  have  not  identified  any  material  uncertainties 
relating to events or conditions that, individually or collectively, may cast significant doubt on 
the Group's and the Company’s ability to continue as a going concern for a period of at least 
twelve months from when the financial statements are authorised for issue. 

In  auditing  the  financial  statements,  we  have  concluded  that  the  Directors’  use  of  the  going 
concern basis of accounting in the preparation of the financial statements is appropriate. 

However, because not all future events or conditions can be predicted, this conclusion is not a 
guarantee as to the Group's and the Company's ability to continue as a going concern. 

Our responsibilities and the responsibilities of the Directors with respect to going concern are 
described in the relevant sections of this report. 

Reporting on other information 

The  other  information  comprises  all  of  the  information  in  the  Annual  Report  other  than  the 
financial  statements  and  our  auditors’  report  thereon.  The  Directors  are  responsible  for  the 
other  information.  Our  opinion  on  the  financial  statements  does  not  cover  the  other 
information  and,  accordingly,  we  do  not  express  an  audit  opinion  or,  except  to  the  extent 
otherwise explicitly stated in this report, any form of assurance thereon. 

In connection with our audit of the financial statements, our responsibility is to read the other 
information and, in doing so, consider whether the other information is materially inconsistent 
with the financial statements or our knowledge obtained in the audit, or otherwise appears to 
be  materially  misstated.  If  we  identify  an  apparent  material  inconsistency  or  material 
misstatement, we are required to perform procedures to conclude whether there is a material 
misstatement of the financial statements or a material misstatement of the other information. 
If, based on the work we have performed, we conclude that there is a material misstatement 
of this other information, we are required to report that fact. We have nothing to report based 
on these responsibilities. 

With  respect  to  the  Strategic  report  and  Directors’  Report,  we  also  considered  whether  the 
disclosures required by the UK Companies Act 2006 have been included. 

Based on our work undertaken in the course of the audit, the Companies Act 2006 requires 
us also to report certain opinions and matters as described below. 

Vertu Motors plc (Company Number: 05984855)  

76 

 
Independent Auditors’ Report to the members of Vertu 
Motors plc (continued) 
Strategic report and Directors’ Report 

In our opinion, based on the work undertaken in the course of the audit, the information given 
in  the  Strategic  report  and  Directors’  Report  for  the  year  ended  28 February 2021  is 
consistent with the financial statements and has been prepared in accordance with applicable 
legal requirements. 

In  light  of  the  knowledge  and  understanding  of  the  Group  and  Company  and  their 
environment  obtained  in  the  course  of  the  audit,  we  did  not  identify  any  material 
misstatements in the Strategic report and Directors’ Report. 

Directors’ Remuneration 

In our opinion, the part of the Directors' Remuneration Report to be audited has been properly 
prepared in accordance with the Companies Act 2006. 

Responsibilities for the financial statements and the audit 

Responsibilities of the directors for the financial statements 

As  explained  more  fully  in  the  Statement  of  Directors’  Responsibilities,  the  Directors  are 
responsible for the preparation of the financial statements in accordance with the applicable 
framework and for being satisfied  that they give a  true and fair view. The  Directors are also 
responsible for such internal control as they determine is necessary to enable the preparation 
of financial statements that are free from material misstatement, whether due to fraud or error. 

In preparing the financial statements, the Directors are responsible for assessing the Group’s 
and the Company’s ability to continue as a going concern,  disclosing, as applicable, matters 
related to going concern and using the going concern basis of accounting unless the Directors 
either  intend  to  liquidate  the  Group  or  the  Company  or  to  cease  operations,  or  have  no 
realistic alternative but to do so. 

Auditors’ responsibilities for the audit of the financial statements 

Our objectives are to obtain reasonable assurance about whether the financial statements as 
a whole are free from material misstatement, whether due to fraud or error, and to issue an 
auditors’ report that includes our opinion. Reasonable assurance is a high level of assurance, 
but  is  not  a  guarantee  that  an  audit  conducted  in  accordance  with  ISAs  (UK)  will  always 
detect  a  material  misstatement  when  it  exists.  Misstatements  can  arise  from  fraud  or  error 
and  are  considered  material  if,  individually  or  in  the  aggregate,  they  could  reasonably  be 
expected  to  influence  the  economic  decisions  of  users  taken  on  the  basis  of  these  financial 
statements. 

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We 
design  procedures  in  line  with  our  responsibilities,  outlined  above,  to  detect  material 
misstatements in respect of irregularities, including fraud. The extent to which our procedures 
are capable of detecting irregularities, including fraud, is detailed below. 

Based on our understanding of the Group and industry, we identified that the principal risks of 
non-compliance with laws and regulations related to the Listing Rules and UK tax legislation, 
and  we  considered  the  extent  to  which  non-compliance  might  have  a  material  effect  on  the 
financial statements. We also considered those laws and regulations that have a direct impact 
on the financial statements such as the Companies  Act 2006.  We evaluated management’s 
incentives and opportunities for fraudulent manipulation of the financial statements (including 
the risk of override of controls), and determined that the principal risks were related to posting 
inappropriate journal entries to increase revenue or increase the Group's EBITDA, or through 
management  bias  in  manipulation  of  accounting  estimates.  Audit  procedures  performed  by 
the engagement team included: 

• 

• 

• 

Discussions  with  management,  including  consideration  of  known  or  suspected 
instances of non-compliance with laws and regulation and fraud.   

Review of Board minutes.  

Review of legal expenditure in the year to identify potential non-compliance with laws 
and regulation. 

Vertu Motors plc (Company Number: 05984855)  

77 

 
Independent Auditors’ Report to the members of Vertu 
Motors plc (continued) 
Responsibilities for the financial statements and the audit (continued) 

• 

• 

Challenging  assumptions  and  judgements  made  by  management  in  their  significant 
accounting  estimates,  in  particular  in  relation  to  impairment  of  assets  and  the 
impairment of the investment in the company (see key audit matters above).  

Identifying  and  testing  journal  entries,  in  particular  any  journal  entries  posted  with 
unusual account combinations and reviewing any high margin revenue transactions.  

There are inherent limitations in the audit procedures described above.  We are less likely to 
become aware of instances of non-compliance with laws and regulations that are not closely 
related  to  events  and  transactions  reflected  in  the  financial  statements.  Also,  the  risk  of  not 
detecting  a  material  misstatement  due  to  fraud  is  higher  than  the  risk  of  not  detecting  one 
resulting from error, as fraud may involve deliberate concealment by, for example, forgery or 
intentional misrepresentations, or through collusion. 

Our  audit  testing  might  include  testing  complete  populations  of  certain  transactions  and 
balances,  possibly  using  data  auditing  techniques.  However,  it  typically  involves  selecting  a 
limited  number  of  items  for  testing,  rather  than  testing  complete  populations.  We  will  often 
seek to  target particular  items for testing  based on their size or risk  characteristics. In other 
cases, we will use audit sampling to enable us to draw a conclusion about the population from 
which the sample is selected. 

A further description of our responsibilities for the audit of the financial statements is located 
on  the  FRC’s  website  at:  www.frc.org.uk/auditorsresponsibilities.  This  description  forms  part 
of our auditors’ report. 

Use of this report 

This  report,  including  the  opinions,  has  been  prepared  for  and  only  for  the  Company’s 
members as a body in accordance with Chapter 3 of Part 16 of the Companies Act 2006 and 
for no other purpose. We do not, in giving these opinions, accept or assume responsibility for 
any other purpose or to any other person to whom this report is shown or into whose hands it 
may come save where expressly agreed by our prior consent in writing. 

Other required reporting 

Companies Act 2006 exception reporting 

Under the Companies Act 2006 we are required to report to you if, in our opinion: 

• 

• 

• 

• 

we have not obtained all the information and explanations we require for our audit; or 

adequate  accounting  records  have  not  been  kept  by  the  Company,  or  returns 
adequate for our audit have not been received from branches not visited by us; or 

certain disclosures of Directors’ remuneration specified by law are not made; or 

the Company financial statements and the part of the Directors' Remuneration Report 
to be audited are not in agreement with the accounting records and returns. 

We have no exceptions to report arising from this responsibility. 

Jonathan Greenaway (Senior Statutory Auditor) 
for and on behalf of PricewaterhouseCoopers LLP 
Chartered Accountants and Statutory Auditors 
Newcastle 
12 May 2021 

Vertu Motors plc (Company Number: 05984855)  

78 

 
  
 
 
Consolidated Income Statement 
For the year ended 28 February 2021 

  Underlying 
items 2021 

Non-
underlying 
items 2021 
(Note 8) 

Total 2021  Underlying 
items 2020 

Total 2020 

Non-
underlying 
items 2020 
(Note 8) 

Note 

£’000 

£’000 

£’000 

£’000 

£’000 

£’000 

Revenue 

Cost of sales 

Gross profit  

Operating expenses  

Operating profit  

Finance income  

Finance costs 

Profit / (loss) before 
tax  

5 

6 

11 

11 

5 

2,547,665 

(2,246,642) 

301,023 

- 

- 

- 

2,547,665 

3,064,530 

(2,246,642) 

(2,730,473) 

301,023 

334,057 

- 

- 

- 

3,064,530 

(2,730,473) 

334,057 

(267,240) 

(2,153) 

(269,393) 

(301,878) 

(15,706) 

(317,584) 

33,783 

(2,153) 

31,630 

32,179 

(15,706) 

16,473 

174 

(9,405) 

- 

- 

174 

405 

(9,405) 

(9,561) 

- 

- 

405 

(9,561) 

24,552 

(2,153) 

22,399 

23,023 

(15,706) 

7,317 

Taxation 

12 

(5,217) 

(867) 

(6,084) 

(4,523) 

193 

(4,330) 

Profit / (loss) for the 
year attributable to 
equity holders 

Basic earnings per 
share (p)  

Diluted earnings per 
share (p) 

13 

13 

19,335 

(3,020) 

16,315 

18,500 

(15,513) 

2,987 

4.44 

4.36 

0.81 

0.80 

Vertu Motors plc (Company Number: 05984855)  

79 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statement of Comprehensive Income 
For the year ended 28 February 2021 

Profit for the year 

Other comprehensive (expenses) / income  
Items that will not be reclassified to profit or loss: 
Actuarial (losses) / gains on retirement benefit 
obligations 
Deferred tax relating to actuarial losses / (gains) on 
retirement benefit obligations 

Items that may be reclassified subsequently to profit or 
loss: 

Cash flow hedges 
Deferred tax relating to cash flow hedges 

Other comprehensive (expense) / income for the 
year, net of tax 

Total comprehensive income for the year  
attributable to equity holders 

Note 

30 

30 

32 
32 

2021 
£’000 

16,315 

(2,619) 

498 

(6) 
10 

2020 
£’000 

2,987 

2,400 

(408) 

(468) 
80 

(2,117) 

1,604 

14,198 

4,591 

Vertu Motors plc (Company Number: 05984855)  

80 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Balance Sheet 
As at 28 February 2021 

Non-current assets 
Goodwill and other indefinite life assets 
Other intangible assets 
Retirement benefit asset 
Property, plant and equipment 
Right-of-use assets 
Total non-current assets 

Current assets 
Inventories 
Trade and other receivables 
Cash and cash equivalents 

Property assets held for sale 
Total current assets 

Total assets 

Current liabilities 
Trade and other payables 
Current tax liabilities 
Contract liabilities 
Borrowings 
Lease liabilities 
Total current liabilities 

Non-current liabilities 
Borrowings 
Lease liabilities 
Derivative financial instruments 
Deferred income tax liabilities 
Contract liabilities 
Total non-current liabilities 

Total liabilities 

Net assets 

Capital and reserves attributable to equity 
holders of the Group 
Ordinary share capital 
Share premium 
Other reserve 
Hedging reserve 
Treasury share reserve 
Capital redemption reserve 
Retained earnings 

Note 

15 
16 
30 
18 
19 

21 
23 
24 

22 

25 

29 
26 
19 

26 
19 
27 
28 
29 

31 
31 
31 
32 
31 
31 

2021 
£’000 

99,192 
1,948 
6,246 
246,664 
81,152 
435,202 

597,391 
59,375 
67,828 
724,594 
1,369 
725,963 

2020 
£’000 

99,315 
2,120 
8,867 
229,148 
87,013 
426,463 

639,177 
71,720 
40,839 
751,736 
417 
752,153 

1,161,165 

1,178,616 

(688,948) 
(1,573) 
(12,395) 
(6,582) 
(14,126) 
(723,624) 

(65,777) 
(76,975) 
(497) 
(9,180) 
(9,172) 
(161,601) 

(716,270) 
(2,935) 
(10,974) 
(25,547) 
(14,071) 
(769,797) 

(43,657) 
(82,823) 
(493) 
(8,179) 
(10,294) 
(145,446) 

(885,225) 

(915,243) 

275,940 

263,373 

36,917 
124,939 
10,645 
(403) 
(2,791) 
2,810 
103,823 

36,917 
124,939 
10,645 
(407) 
(803) 
2,810 
89,272 

Total equity 

275,940 

263,373 

These consolidated financial statements on pages 79 to 124 have been approved for issue by 
the Board of Directors on 12 May 2021 and signed on its behalf by: 

Robert Forrester 
Chief Executive 

Karen Anderson 
Chief Financial Officer 

Vertu Motors plc (Company Number: 05984855)  

81 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Cash Flow Statement  
For the year ended 28 February 2021 

Cash flows from operating activities 
Operating profit 
Profit on sale of property, plant and equipment 
Profit on lease modification 
Amortisation of other intangible assets 
Depreciation of property, plant and equipment 
Depreciation of right of use asset 
Impairment charges 
Change to fair value of contingent consideration 
Movement in working capital 
Share based payments charge  
Cash inflow from operations 
Tax received 
Tax paid 
Finance income received 
Finance costs paid 
Net cash inflow from operating activities 

Cash flows from investing activities 
Acquisition of businesses, net of cash, overdrafts 
and borrowings acquired 
Acquisition of freehold and long leasehold land and 
buildings 
Proceeds from disposal of a business 
Purchases of intangible assets 
Purchases of other property, plant and equipment 
Proceeds from disposal of property, plant and 
equipment 
Net cash outflow from investing activities 

Cash flows from financing activities 
Proceeds from borrowings 
Repayment of borrowings 
Principal elements of lease repayments 
Purchase of treasury shares 
Repurchase of own shares 
Dividends paid to equity holders 
Net cash outflow from financing activities 

Net increase / (decrease) in cash and cash 
equivalents 
Cash and cash equivalents at beginning of year 
Cash and cash equivalents at end of year 

Note 

6 
19 
16 
18 
19 
8 
8 
34 

2021 
£’000 

31,630 
(432) 
(234) 
436 
12,333 
15,643 
1,452 
- 
29,640 
373 
90,841 
188 
(6,692) 
23 
(9,440) 
74,920 

2020 
£’000 

16,473 
(238) 
- 
595 
11,309 
14,065 
16,878 
(2,500) 
(23,563) 
619 
33,638 
362 
(5,348) 
237 
(9,387) 
19,502 

17 

(21,489) 

(12,398) 

(2,713) 
1,698 
(264) 
(11,844) 

972 
(33,640) 

22,760 
(19,705) 
(15,342) 
(2,004) 
- 
- 
(14,291) 

26,989 
40,839 
67,828 

(1,421) 
- 
(155) 
(14,180) 

3,255 
(24,899) 

2,381 
- 
(13,392) 
(401) 
(2,749) 
(6,122) 
(20,283) 

(25,680) 
66,519 
40,839 

33 
33 
19 

33 

24 

Vertu Motors plc 

82 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statement of Changes in Equity 
For the year ended 28 February 2021 

Ordinary 
share 
capital 

Share 
premium 

Other 
reserve 

Hedging 
reserve 

Treasury 
share 
reserve 

Capital 
redemption 
reserve 

Retained 
earnings 

£’000 

£’000 

£’000 

£’000 

£’000 

£’000 

£’000 

As at 1 March 2020 
Profit for the year 
Actuarial losses on 
retirement benefit 
obligations  
Tax on items taken 
directly to equity  
Fair value losses 
Total comprehensive 
income for the year 
Issue of treasury shares 
Purchase of treasury 
shares 
Share based payments 
charge 

36,917 

124,939 

10,645 

(407) 

(803) 

2,810 

- 

- 

- 
- 

- 
- 

- 

- 

- 

- 

- 
- 

- 
- 

- 

- 

- 

- 

- 
- 

- 
- 

- 

- 

- 

- 

10 
(6) 

4 
- 

- 

- 

- 

- 

- 
- 

- 
16 

(2,004) 

- 

- 

- 

- 
- 

- 
- 

- 

- 

Total 
equity 

£’000 

263,373 

16,315 

89,272 

16,315 

(2,619) 

(2,619) 

498 
- 

14,194 
(16) 

- 

373 

508 
(6) 

14,198 
- 

(2,004) 

373 

As at 28 February 2021 

36,917 

124,939 

10,645 

(403) 

(2,791) 

2,810 

103,823 

275,940 

The  other  reserve  is  a  merger  reserve,  arising  from  shares  issued  as  consideration  to  the 
former shareholders of acquired companies.  

The purchase of treasury shares in the period relates to the acquisition of 5,273,820 shares 
by  Ocorian  Limited,  the  Trustee  of  Vertu  Motors  plc’s  Employee  Benefit  Trust  (“EBT”).  The 
shares  were  purchased  by  the  Trustee  to  be  held  for  the  purposes  of  the  EBT  and  may  be 
used  to  transfer  shares  to  individuals  when  options  are  exercised.  This  could  include  the 
Company’s  Long Term Incentive Plan (“LTIP”) or  Partnership  Share Options (“PSO”), under 
which  each  of  the  executive  directors  of  the  Company,  the  Company’s  other  PDMRs  and 
certain other senior managers are potential participants and is therefore regarded as having a 
notional interest in these shares. 

During the year, 40,337 treasury shares were transferred from the EBT on exercise of vested 
LTIP options. 7,287,304 shares remain in the EBT at 28 February 2021.   

Vertu Motors plc 

83 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statement of Changes in Equity (continued) 
For the year ended 29 February 2020 

Ordinary 
share 
capital 
£’000 

Share 
premium 
£’000 

Other 
reserve 
£’000 

Hedging 
reserve 
£’000 

Treasury 
share 
reserve 
£’000 

Capital 
redemption 
reserve 
£’000 

Retained 
earnings 
£’000 

Total 
equity 
£’000 

37,661 
- 

124,939 
- 

10,645 
- 

(19) 
- 

(602) 
- 

2,066 
- 

92,745 
2,987 

267,435 
2,987 

- 

- 

- 

- 
- 

- 

- 

(744) 
- 

- 

- 

- 

- 

- 
- 

- 

- 

- 
- 

- 

- 

- 

- 

- 
- 

- 

- 

- 
- 

- 

- 

80 

(468) 

(388) 
- 

- 

- 

- 
- 

- 

- 

- 

- 

- 
200 

(401) 

- 

- 
- 

- 

- 

- 

- 

- 
- 

- 

- 

744 
- 

- 

2,400 

2,400 

(408) 

- 

4,979 
(200) 

- 

(328) 

(468) 

4,591 
- 

(401) 

(2,749) 

(2,749) 

- 
(6,122) 

- 
(6,122) 

619 

619 

As at 1 March 2019 
Profit for the year 
Actuarial gains on 
retirement benefit 
obligations  
Tax on items taken 
directly to equity  

Fair value losses 
Total comprehensive 
income for the year 

Sale of treasury shares 
Purchase of treasury 
shares 
Repurchase of own 
shares 
Cancellation of 
repurchased shares 
Dividend paid 
Share based payments 
charge 

As at 29 February 2020 

36,917 

124,939 

10,645 

(407) 

(803) 

2,810 

89,272 

263,373 

Vertu Motors plc 

84 

  
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements  
1.  Accounting Policies 

Basis of preparation 

Vertu  Motors  plc  is  a  Public  Limited  Company  which  is  listed  on  the  Alternative  Investment 
Market  (AiM)  and  is  incorporated  and  domiciled  in  England.    The  address  of  the  registered 
office is Vertu House, Fifth Avenue Business Park, Team Valley, Gateshead, Tyne and Wear, 
NE11 0XA. The registered number of the Company is 05984855. 

The consolidated financial statements of Vertu Motors plc have been prepared in accordance 
with international accounting standards in conformity with the requirements of the Companies 
Act 2006 (“UK IFRS”). 

The consolidated financial statements have been prepared on the going concern basis under 
the historical cost convention, as modified by the revaluation of financial assets and liabilities 
(including derivative financial instruments) at fair value. 

In  order  to  prepare  the  financial  statements  on  the  going  concern  basis,  the  Directors  have 
considered detailed financial projections for a period of 12 months from the date of signing the 
financial statements (‘Review Period’).  These projections are based on the Group’s detailed 
annual  business  plan  for  the  year  ending  28  February  2022  as  well  as  the  known  financial 
performance of the Group in the period subsequent to 28 February 2021, projected forward to 
cover  the  Review  Period.    The  Directors  have  considered  these  financial  projections  in 
conjunction with the Group’s available facilities, which are outlined in detail in note 26. 

The  Directors  have  also  considered  sensitivity  analysis  performed  in  respect  of  these 
forecasts to model the impact of a potential further 3 month period of COVID-19 related sales 
restrictions  taking  place  later  in  the  year  ending  28  February  2022,  based  on  assumptions 
driven  by  analysis  of  the  actual  trends  that  the  Group  experienced  during  the  latest 
restrictions imposed in the year ended 28 February 2021. This analysis did not  indicate any 
issues with the Group’s ability to operate within its banking facilities during the Review Period.  

Based on the forecast information available and the sensitivity analysis performed as set out 
above,  the  Directors  believe  it  is  appropriate  to  prepare  these  financial  statements  on  the 
going concern basis. 

The  consolidated  financial  statements  include  the  results  of  all  subsidiaries  owned  by  Vertu 
Motors  plc  listed  on  pages  131  to  133  of  the  annual  report.  Certain  of  these  subsidiaries, 
which  are  listed  below,  have  taken  the  exemption  from  an  audit  for  the  year  ended  28 
February 2021 by virtue of s479A of Companies Act 2006. Certain other subsidiaries, which 
are  also  listed  below,  have  taken  the  exemption  from  preparing  individual  accounts  for  the 
year  ended  28  February  2021  by  virtue  of  s394A  of  Companies  Act  2006.  In  order  to  allow 
these subsidiaries to take the audit exemption or exemption from the preparation of individual 
accounts  (as  appropriate),  the  parent  company  Vertu  Motors  plc  has  given  a  statutory 
guarantee  of  all  the  outstanding  liabilities  as  at  28  February  2021  of  the  subsidiaries  listed 
below, further details of which are provided in note 36.  

The  subsidiaries  which  have  taken  an  exemption  from  an  audit  for  the  year  ended  28 
February 2021 by virtue of s479A Companies Act 2006 are: 

Albert Farnell Limited 
All Car Parts Limited 
Bristol Street First Investments Limited 
Bristol Street Fourth Investments Limited 
Grantham Motor Company Limited 
Hughes of Beaconsfield Limited 
Macklin Property Limited 
Sigma Holdings Limited 
South Hereford Garages Limited 

South Hereford Garages Trade Parts LLP 
Tyne Tees Finance Limited 
Vans Direct Limited 
Vertu Motors (Chingford) Limited 
Vertu Motors (Continental) Limited 
Vertu Motors (Knaresborough) Limited 
Vertu Motors (Property) Limited 
Vertu Motors (Property 2) Limited 
Vertu Motors (VMC) Limited 

Vertu Motors plc (Company Number: 05984855)  

85 

 
 
 
Notes to the Consolidated Financial Statements (continued) 
1.  Accounting Policies (continued) 

Basis of preparation (continued) 

The subsidiaries which have taken an exemption from the preparation of individual accounts 
in respect of the year ended 28 February 2021 by virtue of s394A of Companies Act 2006 are: 

Aceparts Limited 
Best4Vans Limited 
Blacks Autos Limited 
Blake Holdings Limited 
Boydslaw 103 Limited 
Bristol Street (No.1) Limited 
Bristol Street (No.2) Limited 
Bristol Street Commercials (Italia) Limited 
Bristol Street Fifth Investments Limited 
Bristol Street Fleet Services Limited 
Bristol Street Group Limited 
Bristol Street Limited 
Brookside (1998) Limited 
BSH Pension Trustee Limited 
Carsandvansdirect Limited 
Compare Click Call Limited 
Dobies (Carlisle) Limited 
Dunfermline Autocentre Limited 
Easy Vehicle Finance Limited 
Gordon Lamb Group Limited 
Gordon Lamb Limited 
Gordon Lamb Holdings Limited 
Hillendale Group Limited 
Hillendale LR Limited 
Horseshoe Vehicle Contracts Limited 
Hughes Group Holdings Limited 

International Concessionaires Limited 
K C Motability Solutions Limited 
Merifield Properties Limited 
Motor Nation Car Hypermarkets Limited 
National Allparts Limited 
Newbolds Garage (Mansfield) Limited 
Nottingham TPS LLP 
Peter Blake (Chatsworth) Limited 
Peter Blake (Clumber) Limited 
Peter Blake Limited 
SHG Holdings Limited 
The Taxi Centre Limited 
Typocar Limited 
VanMan Limited 
Vertu Fleet Limited 
Vertu Motors (AMC) Limited 
Vertu Motors (Durham) Limited 
Vertu Motors (Finance) Limited 
Vertu Motors (Pity Me) Limited 
Vertu Motors Property 2 Holdings Limited 
Vertu Motors (Retail) Limited 
Vertu Ventures Limited 
Why Pay More For Cars Limited 
Widnes Car Centre Limited 
Widnes Car Centre (1994) Limited 

The preparation of financial statements in conformity with UK IFRS requires the use of certain 
critical  accounting  estimates.    It  also  requires  management  to  exercise  its  judgement  in  the 
process  of  applying  the  Group’s  accounting  policies.    The  estimates  and  assumptions  that 
have a significant risk of causing a material adjustment to the carrying amounts of assets and 
liabilities are set out in note 4.  

The  Directors  consider  that  the  accounting  policies  set  out  below  are  the  most  appropriate 
and have been consistently applied. 

Standards  and  interpretations  adopted  by  the  Group  in  the  year  ended  28  February 
2021 

The  Group  has  applied  the  following  standards  and  amendments  for  the  first  time  for  their 
annual reporting period commencing 1 March 2020:  

•  Definition of Material – amendments to IAS 1 and IAS 8  

•  Definition of a Business – amendments to IFRS 3  

New standards and interpretations issued but not yet effective and not early adopted  

Certain  new  accounting  standards  and  interpretations  have  been  published  that  are  not 
mandatory  for  28  February  2021  reporting  periods  and  have  not  been  early  adopted  by  the 
Group.  These  standards  are  not  expected  to  have  a  material  impact  on  the  entity  in  the 
current or future reporting periods and on foreseeable future transactions.  

Leases 

The Group adopted IFRS 16  ‘Leases’ for the first time in the year ended 29 February 2020. 
As  the  new  standard  was  adopted  prospectively,  the  impact  on  the  Consolidated  Income 
Statement was presented within non-underlying items in the year ended 29 February 2020 to 
enhance the comparability of the financial results in that year. As the standard has now been 
adopted for two full financial years, the Consolidated Income Statement for the year ended 29 
February 2020 has been restated to present the impact of IFRS 16 ‘Leases’ within underlying 
items. 

Vertu Motors plc (Company Number: 05984855)  

86 

 
Notes to the Consolidated Financial Statements (continued) 
1.  Accounting Policies (continued) 

Leases (continued) 

As  a  result,  underlying  operating  expenses  in  the  year  ended  29  February  2020  have 
decreased  by  £3,117,000  (and  non-underlying  operating  expenses  have  increased  by  the 
same  value)  and  underlying  finance  costs  have  increased  by  £3,595,000  (non-underlying 
finance costs have decreased by the same value). 

The  Group  leases  various  dealership  premises,  compounds  and  vehicles.  Rental  contracts 
are typically made for fixed periods of a minimum of  12 months to a maximum of 150 years 
and may have extension options as described below. 

Contracts  may  contain  both  lease  and  non-lease  components.  The  Group  allocates  the 
consideration in the contract to the lease and non-lease components based on their relative 
stand-alone prices. However, for leases of real estate for which the Group is a lessee, it has 
elected not to separate lease and non-lease components and instead accounts for these as a 
single lease component. 

Lease terms are negotiated on an individual basis and contain a wide range of different terms 
and conditions. The lease agreements do not impose any covenants other than the security 
interests in the leased assets that are held by the lessor.  

Leases are recognised as a right-of-use asset and a corresponding lease liability at the date 
at  which  the  leased  asset  is  available  for  use  by  the  Group.  The  finance  cost  is  charged  to 
profit or loss over the lease period so as to produce a constant periodic rate of interest on the 
remaining balance of the liability for each period.  

Assets  and  liabilities  arising  from  a  lease  are  initially  measured  on  a  present  value  basis. 
Lease liabilities include the net present value of the following lease payments: 

-  Fixed payments, less any incentives receivable, 

-  Variable lease payments that are based on an index or a rate, 

-  Amounts expected to be payable by the lessee under residual value guarantees,  

-  The exercise price of a purchase option if the lessee is reasonably certain to exercise 

that option; and 

-  Payment  of  penalties  for  terminating  the  lease,  if  the  lease  term  reflects  the  lessee 

exercising that option. 

Lease payments to be made under reasonably certain extension options are also included in 
the measurement of the liability. 

The  lease  payments  are  discounted  using  the  interest  rate  implicit  in  the  lease.  If  that  rate 
cannot be determined, the lessee’s incremental borrowing rate is used, being the rate that the 
lessee would have to pay to borrow the funds necessary to obtain an asset of similar value in 
a similar economic environment with similar terms and conditions.  

To determine the incremental borrowing rate, the Group: 

•  where possible, uses recent third-party financing received by the individual lessee as 
a starting point, adjusted to reflect changes in financing conditions since third party 
financing was received, or 

•  uses a build-up approach that starts with  a risk-free interest rate adjusted for credit 
risk  for  leases  held  by  Vertu  Motors  plc,  which  does  not  have  recent  third  party 
financing, and 

•  makes adjustments specific to the lease, e.g., term, country, currency and security.  

The Group is exposed to potential future increases in variable lease payments based on an 
index  or  rate,  which  are  not  included  in  the  lease  liability  until  they  take  effect.  When 
adjustments  to  lease  payments  based  on  an  index  or  rate  take  effect,  the  lease  liability  is 
reassessed and adjusted against the right-of-use asset. 

Vertu Motors plc (Company Number: 05984855)  

87 

 
 
 
Notes to the Consolidated Financial Statements (continued) 
1.  Accounting Policies (continued) 

Leases (continued) 

Right-of-use assets are measured at cost comprising the following: 

-  The amount of the initial measurement of the lease liability, 

-  Any  lease  payments  made  at  or  before  the  commencement  date,  less  any  lease 

incentives received, 

-  Any initial direct costs; and 

-  Restoration costs. 

Payments associated with short-term leases of low-value assets are recognised on a straight-
line basis as an expense in profit or loss. Short-term leases are leases with a  lease term of 
less than 12 months.  

Right-of-use  assets  are  generally  depreciated  over  the  shorter  of  the  asset's  useful  life  and 
the  lease  term  on  a  straight-line  basis.  If  the  Group  is  reasonably  certain  to  exercise  a 
purchase option, the right-of-use asset is depreciated over the underlying asset’s useful life.  

Extension and termination options 

Extension  and  termination  options  are  included  in  a  number  of  property  leases  across  the 
Group  and  are  used  to  maximise  flexibility  to  respond  to  the  changing  retail  environment  in 
the years ahead. Approximately one fifth of the Group’s property leases have the benefit of a 
tenant break clause.  

Basis of consolidation  

The consolidated financial  statements comprise the financial statements of  Vertu Motors plc 
and its subsidiary undertakings. Subsidiaries are all entities (including structured entities) over 
which the Group has control. The Group controls an entity when the Group is exposed to, or 
has rights to, variable returns from its involvement with the entity and has the ability to affect 
those  returns  through  its  power  to  direct  the  activities  of  the  entity.    Subsidiaries  are 
consolidated from the date at which control is transferred to the Group and they are excluded 
from the consolidated financial statements from the date that control ceases. 

Inter-company  transactions,  balances  and  unrealised  gains  on  transactions  between  Group 
companies  are  eliminated.    Unrealised  losses  are  also  eliminated.    Accounting  policies  of 
subsidiaries have been changed where necessary to ensure consistency with the accounting 
policies adopted by the Group. 

Business combinations and goodwill 

Business  combinations  are  accounted  for  using  the  purchase  method  of  accounting.    This 
involves recognising identifiable assets (including intangible assets not previously recognised 
by  the  acquiree)  and  liabilities  (including  contingent  liabilities)  of  acquired  businesses  at  fair 
value.    Goodwill  acquired  in  a  business  combination  is  initially  measured  at  cost  being  the 
excess  of  the  cost  of  the  consideration  over  the  Group’s  interest  in  the  net  fair  value  of  the 
acquiree’s identifiable assets, liabilities and contingent liabilities.  Where the net fair value of 
the acquired identifiable assets, liabilities and contingent liabilities exceeds the consideration, 
the  excess  or  “negative  goodwill”  is  recognised  immediately  in  the  Consolidated  Income 
Statement.  Following initial recognition, goodwill  is measured at  cost  less any accumulated 
impairment  losses.    For  the  purpose  of  annual  impairment  testing,  goodwill  acquired  in  a 
business  combination  is,  from  the  acquisition  date,  allocated  to  each  of  the  Group’s  cash 
generating units. 

Each cash generating unit (“CGU”) or group of cash generating units to which the goodwill is 
allocated represents the lowest level within the Group at which the goodwill is monitored for 
internal management purposes.  Gains and losses on the disposal of a business component 
are  calculated  on  a  basis  which  incorporates  the  carrying  amount  of  goodwill  relating  to  the 
business sold. Acquisition related costs are expensed to the Consolidated Income Statement 
as incurred.  

Vertu Motors plc (Company Number: 05984855)  

88 

Notes to the Consolidated Financial Statements (continued) 
1.  Accounting Policies (continued) 

Other intangible assets 

Intangible assets, when acquired separately from a business combination, comprise computer 
software  and  are  carried  at  cost  less  accumulated  amortisation  and  any  impairment  losses.  
Amortisation  is  provided  on  a  straight-line  basis  to  allocate  the  cost  of  the  asset  over  its 
estimated useful life, which in the case of computer software is between four and six years. 

Intangible  assets,  for  example,  franchise  relationships,  brands  and  customer  relationships 
acquired  as  part  of  a  business  combination,  are  capitalised  separately  from  goodwill  if  the 
asset is separable and if the fair value can be measured reliably on initial recognition.  Such 
assets are  stated  at  fair  value less accumulated amortisation. Amortisation is  provided  on a 
straight-line basis over their expected useful lives. Intangible assets with an indefinite useful 
life,  such  as  franchise  relationships,  are  tested  annually  for  impairment.  Other  intangible 
assets  arising  as  part  of  a  business  combination  are  typically  allocated  a  useful  life  of 
between 10 and 20 years. 

Property, plant and equipment 

Property,  plant  and  equipment  are  stated  at  cost  less  accumulated  depreciation  and  any 
impairment in value.  Cost includes expenditure that is directly attributable to the acquisition of 
the  asset.    Assets’  residual  values,  useful  lives  and  methods  of  depreciation  are  reviewed, 
and  adjusted  if  appropriate,  at  each  financial  year  end.    Freehold  land  is  not  depreciated.  
Depreciation  is  provided  at  rates  calculated  to  write  off  the  cost  of  property,  plant  and 
equipment  less  their  estimated  residual  values,  on  a  straight-line  basis  over  their  estimated 
useful lives, as follows: 

Freehold buildings 
Long leasehold buildings 
Short leasehold buildings 
Franchise standards property improvements 
Vehicles and machinery 
Furniture, fittings and equipment 

2% 
Shorter of lease term and 50 years 
Lease term (under 25 years) 
20% 
        10% - 20% 
        20% - 50% 

An  asset’s  carrying  amount  is  written  down  immediately  to  its  recoverable  amount  if  the 
asset’s carrying amount is greater than its estimated recoverable amount.  Gains and losses 
on  disposals  are  determined  by  comparing  the  proceeds  with  the  carrying  amount  and  are 
recognised  within  ‘operating  expenses’  in  the  consolidated  income  statement,  except  where 
amounts are material and are disclosed separately in ‘non-underlying items’. 

Inventories  

Inventories  are  stated  at  the  lower  of  cost  and  net  realisable  value.  Cost  for  parts  is 
determined using the first-in, first-out (FIFO) method.  Costs incurred in bringing each product 
to its present location and condition are included and cost is based on price including delivery 
costs less specific trade discounts.  Net realisable value  is based on  estimated  selling  price 
less further costs to be incurred on disposal.  Provision is made for obsolete, slow-moving or 
defective items where appropriate.  

The timing of recognition of new vehicle inventory as an asset of the Group is dependent on 
the  terms  of  the  purchase  which  vary  by  Manufacturer.  Some  Manufacturers  invoice  on 
release  from  their  factory,  although  the  vehicle  may  not  be  physically  present  at  a  Group 
location, title has passed and therefore the vehicle is recognised in inventory upon receipt of 
the invoice. Some Manufacturers operate traditional consignment stock arrangements where 
unpaid  vehicles  may  be  physically  present  at  dealerships  however  title  is  retained  by  the 
manufacturer. If the vehicle consignment  is  unsold  after a  period of  time  it  begins to  accrue 
interest  from  the  manufacturer  and  at  the  point  interest  starts  to  accrue,  the  vehicle  is 
recorded as an asset with a corresponding creditor, to reflect the asset and funding element 
of the transaction. This is in order to record the economic substance of the transaction rather 
than just the legal form.  Other vehicle inventory is recognised upon title passing to the Group, 
typically on physical receipt.  

As  part  of  its  normal  trading  activities  the  Group  has  contracted  to  repurchase,  at 
predetermined values and dates, certain vehicles previously sold.  The Group recognises its 
residual  interest  in  these  vehicles  through  the  inclusion  of  such  vehicles  within  inventory,  at 
the lower of the repurchase price or estimated recoverable value, with a liability equal to the 
repurchase price within trade payables. 

Vertu Motors plc (Company Number: 05984855)  

89 

 
Notes to the Consolidated Financial Statements (continued) 
1.  Accounting Policies (continued) 

Trade receivables 

Trade  receivables  are  recognised  initially  at  fair  value  and  subsequently  measured  at 
amortised cost using the effective interest method, less provision for impairment.  A provision 
for  impairment  of  trade  receivables  is  established  when  there  is  objective  evidence  that  the 
Group  will  not  be  able  to  collect  all  amounts  due  according  to  the  original  terms  of  the 
receivables.  Significant financial difficulties of the debtor, probability that the debtor will enter 
bankruptcy or financial reorganisation, and default or delinquency in payments (more than 30 
days overdue) are considered indicators that the trade receivable is impaired.  The amount of 
the provision is the difference between the asset’s carrying amount and the present value of 
estimated  future  cash  flows,  discounted  at  the  original  effective  interest  rate.    The  carrying 
amount of the asset is reduced through the use of an allowance account, and the amount of 
the loss is recognised in the Consolidated Income Statement within operating expenses.   

When  a  trade  receivable  is  uncollectible,  it  is  written  off  against  the  allowance  account  for 
trade  receivables.    Subsequent  recoveries  of  amounts  previously  written  off  are  credited 
against operating expenses in the income statement. 

Trade payables 

Trade payables are recognised at fair value initially and subsequently measured at amortised 
cost using the effective interest method. 

Impairment of financial and non-financial assets 

The  Group  assesses  at  each  balance  sheet  date  whether  a  financial  asset  or  group  of 
financial assets are impaired. 

If there is objective evidence that an impairment loss on loans and receivables at amortised 
cost  has  been  incurred,  the  amount  of  the  loss  is  measured  as  the  difference  between  the 
asset’s  carrying  amount  and  the  present  value  of  estimated  future  cash  flows  discounted  at 
the financial asset’s original effective interest rates.  The amount of the loss is recognised in 
the Consolidated Income Statement. 

At each reporting date, the Group assesses whether there is an indication that a non-financial 
asset may be impaired.  If any such indication exists, or when annual impairment testing for 
an  asset  is  required,  the  Group  makes  an  estimate  of  the  asset’s  recoverable  amount.    An 
asset’s  recoverable  amount  is  the  higher  of  an  asset’s  fair  value  less  costs  to  sell  and  its 
value  in  use.    Where  fair  value  cannot  be  determined  then  the  recoverable  amount  will  be 
determined by reference to value in use.  Value in use is determined for an individual asset, 
unless  the  asset  does  not  generate  cash  flows  that  are  largely  independent  of  those  from 
other  assets  or  groups  of  assets.    Where  the  carrying  amount  of  an  asset  exceeds  its 
recoverable amount, the asset is considered impaired and is written down to its recoverable 
amount. 

In assessing value in use, the estimated future cash flows of separately identifiable CGUs are 
discounted  to  their  present  value  using  a  pre-tax  discount  rate  that  reflects  current  market 
assessments of the time value of money and the risks specific to the CGU.  In determining fair 
value less costs to sell, an appropriate valuation model is used. 

Impairment  losses  are  recognised  in  the  Consolidated  Income  Statement  in  the  expense 
category consistent with the function of the impaired asset. 

For assets excluding goodwill, an assessment is made at each reporting date as to whether 
there  is  any  indication  that  previously  recognised  impairment  losses  may  no  longer  exist  or 
may have decreased.  If such indication exists, the Group makes an estimate of any amount 
recoverable.    A  previously  recognised  impairment  loss  is  only  reversed  if  there  has  been  a 
change  in  the  estimates  used  to  determine  the  asset’s  recoverable  amount  since  the 
impairment loss was recognised.   

Government grant income 

Grants  from  the  government  are  recognised  at  their  fair  value  where  there  is  a  reasonable 
assurance  that  the  grant  will  be  received  and  the  group  will  comply  with  all  attached 
conditions.  Government  grants  received  in  the  year  ended  28  February  2021  have  been 
recognised  within  net  operating  expenses  in  the  Consolidated  Income  Statement.  Note  9 
provides  further  information  on  government  grants  received  in  the  year  ended  28  February 
2021.  

Vertu Motors plc (Company Number: 05984855)  

90 

Notes to the Consolidated Financial Statements (continued) 
1.  Accounting Policies (continued) 

Derivative financial instruments 

The Group manages its interest rate risk through hedging instruments. The Group recognises 
hedging  instruments  at  fair  value  with  any  gain  or  loss  on  measurement  recognised  in  the 
Consolidated  Income  Statement.  The  Group  does  not  hold  or  issue  derivative  financial 
instruments for speculative purposes. 

The  Group  documents  at  the  inception  of  the  transaction  the  relationship  between  hedging 
instruments  and  hedged  items,  as  well  as  its  risk  management  objectives  and  strategy  for 
undertaking various hedging transactions.  The Group also documents its assessment,  both 
at  hedge  inception  and  on  an  ongoing  basis,  of  whether  the  derivatives  that  are  used  in 
hedging transactions are highly effective in offsetting changes in fair values or cash flows of 
hedged items. 

The only derivative financial instrument held by the Group throughout the year is a cash flow 
hedge  swapping  floating  for  fixed  interest  rates.  The  effective  portion  of  changes  in  the  fair 
value  of  derivatives  that  are  designated  and  qualify  as  cash  flow  hedges  is  recognised  in 
equity in the hedging reserve.  Any gain or loss relating to the ineffective portion is recognised 
immediately in the Consolidated Income Statement within finance income or costs.  

Amounts  accumulated  in  equity  are  recycled  in  the  Consolidated  Income  Statement  in  the 
years when the hedged item affects profit and loss.  The gain or loss relating to the effective 
portion  of  interest  rate  swaps  hedging  variable  rate  borrowings  is  recognised  in  the 
Consolidated  Income  Statement  within  ‘finance  costs’.  The  fair  values  of  derivative  financial 
instruments used for hedging purposes are disclosed in note 27.   

When a hedging instrument expires or is sold, or when a hedge no longer meets the criteria 
for  hedge  accounting,  any  cumulative  gain  or  loss  existing  in  equity  at  that  time  remains  in 
equity  and  is  recognised  when  the  forecast  transaction  is  ultimately  recognised  in  the 
Consolidated Income Statement.  When a forecast transaction is no longer expected to occur, 
the  cumulative  gain  or  loss  that  was  reported  within  equity  is  immediately  transferred  to  the 
Consolidated Income Statement within finance income or costs. 

Taxation 

Current tax 

Current  income  tax  assets  and  liabilities  are  measured  at  amounts  expected  to  be  paid  (or 
recovered) using the tax rates and laws that have been enacted or substantively enacted at 
the balance sheet date. 

Deferred tax  

Deferred  tax  is  provided  using  the  liability  method  on  temporary  differences  at  the  balance 
sheet date  between  the  tax bases of assets  and liabilities and their carrying amounts at the 
balance sheet date for financial reporting purposes.  Deferred tax liabilities are recognised for 
all temporary differences, except: 

a.  where the deferred tax liability arises from the initial recognition of goodwill or of an asset 
or  liability  in  a  transaction  that  is  not  a  business  combination  and,  at  the  time  of  the 
transaction, affects neither the accounting profit nor taxable profit or loss; and 

b. 

in respect of taxable temporary differences associated with  investments in subsidiaries, 
where  the  timing  of  the  reversal  of  the  temporary  difference  can  be  controlled  and  it  is 
probable that the temporary difference will not reverse in the foreseeable future. 

Deferred tax assets are recognised for all temporary differences, carry forward of unused tax 
credits  and  unused  tax  losses,  to  the  extent  that  it  is  probable  that  taxable  profit  will  be 
available against which the temporary differences, and the carry forward of unused tax credits 
and unused tax losses can be utilised except: 

a.  where the deferred tax asset relating to the deductible temporary differences arises from 
the  initial  recognition  of  an  asset  or  liability  in  a  transaction  that  is  not  a  business 
combination and, at the time of the transaction, affects neither the accounting profit nor 
taxable profit or loss; and 

Vertu Motors plc (Company Number: 05984855)  

91 

 
 
Notes to the Consolidated Financial Statements (continued) 
1.  Accounting Policies (continued) 

Taxation (continued) 

Deferred tax (continued) 

b. 

in  respect  of  deductible 
in 
subsidiaries, deferred tax assets are only recognised to the extent that it is probable that 
the temporary difference will reverse in the foreseeable future and taxable profits will be 
available against which the temporary differences can be utilised. 

temporary  differences  associated  with 

investments 

Deferred tax is calculated using the enacted or substantively enacted rates that are expected 
to  apply  when  the  asset  or  liability  is  settled.    Deferred  tax  is  charged  or  credited  to  the 
Consolidated Income Statement, except when it relates to items credited or charged direct to 
equity in which case the deferred tax is also credited or charged to equity.  

Revenue 

Revenue  for  the  sale  of  goods  and  services  is  measured  at  the  fair  value  of  consideration 
receivable,  net  of  value  added  tax  and  any  discounts.    It  excludes  sales  related  taxes  and 
intra  group  transactions.    Revenue  is  recognised  to  the  extent  that  it  is  probable  that  the 
economic benefits will flow to the Group and the revenue can be reliably measured.  

Sale of motor vehicles, parts and aftersales services 

Sales of vehicles and parts are recognised when the customer has control of the goods.  In 
practice  this  means  that  revenue  is  recognised  when  vehicles  or  parts  are  invoiced  and 
physically despatched or when a service has been undertaken.  Manufacturer incentives (e.g. 
free service when purchasing a vehicle) do not impact the Group as the legal obligation lies 
with the manufacturer.  

Sale of warranty products 

Revenue  is  recognised  in  line  with  the  performance  obligation,  i.e.  the  period  in  which  the 
customer can exercise their rights under the warranty, and therefore recognised over the life 
of the warranty. 

Finance commissions  

Finance  commissions  are  received  for  the  arrangement  of  vehicle  financing  and  related 
insurance products where the Group acts as agent on behalf of a principal. Commissions are 
based on agreed rates and income is recognised when the finance and/or insurance package 
that the customer has entered into commences.  Typically, this is on delivery of the vehicle. 
Where  the  commission  received  relates  to  a  specific  vehicle  sale,  it  is  recognised  within 
revenue.  Where  the  commission  received  relates  to  a  central  rebate,  it  is  recognised  within 
cost of sales.  

Manufacturer rebates 

Vehicle  specific  rebates  from  Manufacturers  are  recognised  when  it  is  probable  that  the 
economic benefit will flow to the Group and the value can be reliably measured. In practice, 
this  means  that  vehicle  specific  Manufacturer  rebates  are  recognised  when  the  vehicle  to 
which  the  rebate  relates,  has  been  invoiced  and  physically  despatched.  In  the  case  of  non-
vehicle  specific  related  rebates  from  suppliers,  these  are  recognised  in  the  Consolidated 
Income  Statement  upon  achievement  of  the  specific  agreed  supplier  criteria.  Manufacturer 
rebates are recognised within cost of sales. 

Vertu Motors plc (Company Number: 05984855)  

92 

 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
1.  Accounting Policies (continued) 

Revenue (continued) 

Disaggregation of revenue: 

The table below shows revenue disaggregated by the Group’s main product/service lines: 

Aftersales 
Used cars 
New car retail & Motability 
New fleet & commercial 
Total 

Timing of revenue recognition: 

Recognised at a point in time 
Recognised over time 
Total 

2021 
£’000 
221,179 
1,008,301 
739,748 
578,437 
2,547,665 

2020 
£’000 
258,104 
1,235,381 
862,517 
708,528 
3,064,530 

2,540,648 
7,017 
2,547,665 

3,057,126 
7,404 
3,064,530 

All of the Group’s revenue was generated in the United Kingdom. 

Contract liabilities 

Where the Group receives consideration for a sale in advance of the performance obligation 
being satisfied, the amount received is held on the balance sheet within contract liabilities and 
released to the income statement in line with the relevant revenue recognition policy. 

Pension costs 

The  Group  operates  a  trust  based  defined  benefit  pension  scheme,  “Bristol  Street  Pension 
Scheme”,  which  has  three  defined  benefit  sections  which  were  closed  to  new  entrants  and 
future accrual on 31 May 2003, with another section closed to new entrants in July 2003 and 
future accrual in October 2013. 

Typically, defined benefit schemes define an amount of pension benefit that an employee will 
receive  on  retirement,  usually  dependent  on  one  or  more  factors  such  as  age,  years  of 
service and compensation. 

The assets of the defined benefit scheme  are held separately from the assets of the Group.  
The asset or liability recognised in the balance sheet in respect of the defined benefit pension 
scheme  is  the  fair  value  of  plan  assets  less  the  present  value  of  the  defined  benefit 
obligations at the balance sheet date.  Defined benefit obligations are calculated annually by 
independent actuaries using  the projected unit credit  method.   The  present value of  defined 
benefit  obligations  is  determined  by  discounting  the  estimated  future  cash  outflows  using 
interest rates of high-quality corporate bonds  that  are denominated  in the currency in which 
the  benefits  will  be  paid,  and  that  have  terms  to  maturity  approximating  to  the  terms  of  the 
related pension liability. 

Differences between the actual and expected return on assets, changes in retirement benefit 
obligations  due  to  experience  and  changes  in  actuarial  assumptions  are  included  in  the 
Statement of Comprehensive Income in full for the year in which they arise. 

A Group personal pension arrangement under which the Group pays fixed contributions into 
an individual’s funds, is also in place.  The Group has no legal or constructive obligations to 
pay  further  contributions  if  the  fund  does  not  hold  sufficient  assets  to  pay  employees  the 
benefits  relating  to  employee  service  in  the  current  and  prior  years.  Contributions  into  this 
scheme  are  charged  to  the  Consolidated  Income  Statement  in  the  year  in  which  they  are 
payable. 

Vertu Motors plc (Company Number: 05984855)  

93 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
1.  Accounting Policies (continued) 

Share based payments 

The  Group  allows  employees  to  acquire  shares  of  the  Company  through  share  option 
schemes.    The  fair  value  of  share  options  granted  is  recognised  as  an  employee  expense 
with  a  corresponding  increase  in  equity.    The  Group  operates  a  number  of  equity-settled, 
share-based compensation plans.  The total amount to be expensed over the vesting period 
is  determined  by  reference  to  the  fair  value  of  the  options  granted,  excluding  the  impact  of 
any non-market vesting conditions (for example, profitability and sales growth targets).  Non-
market vesting conditions  are included in assumptions about the number of options that  are 
expected to vest.  At each balance sheet date, the entity revises its estimates of the number 
of  options  that  are  expected  to  vest.    It  recognises  the  impact  of  the  revision  to  original 
estimates, if any, in the Consolidated Income Statement, with a corresponding adjustment to 
equity. 

The proceeds received net of any directly attributable transaction costs are credited to share 
capital (nominal value) and share premium when the options are exercised.  

Non-underlying items 

Non-underlying  items  are  presented  separately  in  the  Consolidated  Income  Statement  to 
enhance comparability of trading performance between periods. Details of the items included 
as non-underlying are provided in note 8. 

Cash and cash equivalents 

Cash and cash equivalents in the balance sheet comprise cash in hand, deposits held at call 
with  banks  and  other  short-term  highly  liquid  investments  with  original  maturities  of  three 
months or less. 

Segmental reporting 

Operating segments are reported in a manner consistent with the internal reporting provided 
to the Chief Operating  Decision Maker (“CODM”), Robert Forrester, Chief Executive Officer, 
who  is  responsible  for  allocating  resources  and  assessing  performance  of  the  operating 
segment. 

Share capital 

Ordinary shares are classed as equity.  Incremental costs directly attributable to the issue of 
new shares are shown in equity as a deduction, net of tax, from the proceeds. 

Dividend distribution 

Final  dividends  to  the  Company’s  shareholders  are  recognised  as  a  liability  in  the  Group’s 
financial  statements  in  the  period  in  which  the  dividends  are  approved  by  the  Company’s 
shareholders. Interim dividends are recognised when they are paid. 

2.  Financial risk management  

The Group’s activities expose it to a variety of financial risks, including the effects of changes 
in  debt  market  prices  and  interest  rates.    The  Group’s  treasury  management  programme 
focuses on the  unpredictability of financial markets and seeks to  minimise  potential adverse 
effects  on  the  financial  performance  of  the  Group.    The  Group  used  derivative  financial 
instruments to reduce exposure to interest rate movements on  drawn debt. The outstanding 
derivative instruments held by the Group at the balance sheet date are set out in note 27. 

The use of financial derivatives is governed by the Group’s policies approved by the Board of 
Directors,  which  provide  principles  on  interest  rate  risk,  credit  risk,  the  use  of  financial 
derivatives and non-derivative financial instruments and the investment of excess liquidity. 

The Board adopts an ongoing process for identifying, evaluating and managing the significant 
risks faced by the Group.   

Vertu Motors plc (Company Number: 05984855)  

94 

 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
2.  Financial risk management (continued) 

Market Risk – Cash Flow Interest Rate Risk 

The Group’s interest rate risk arises from long-term borrowings, which are issued at variable 
rates  that  expose  the  Group  to  cash  flow  interest  rate  risk.    The  Group’s  borrowings  are 
denominated in sterling. 

The  interest  rate  exposure  of  the  Group  is  managed  within  the  constraints  of  the  Group’s 
business  plan  and  the  financial  covenants  under  its  facilities.    The  Group  has  performed 
calculations  to  analyse  its  interest  rate  exposure  taking  into  account  refinancing,  renewal  of 
existing  positions,  alternative  financing  and  hedging.  Based  on  these  scenarios,  the  Group 
calculates the impact on profit and loss of a defined interest rate shift.  The scenarios are run 
only for liabilities that represent major interest-bearing positions.  

Credit Risk 

Credit  risk  arises  from  cash  and  deposits  with  banks  as  well  as  credit  exposures  to 
customers.  Individual customer risk limits are set based on external credit reference agency 
ratings  and the  utilisation of these credit limits is regularly monitored.  Further disclosure on 
credit exposure is given in note 23. 

Liquidity Risk 

Ultimate  responsibility  for  liquidity  risk  rests  with  the  Board  of  Directors,  which  has  built  an 
appropriate  liquidity  risk  management  framework  for  the  management  of  the  Group’s  short, 
medium and long-term funding and liquidity management requirements.  The Group manages 
liquidity  risk  by  maintaining  adequate  reserves,  banking  facilities  and  reserve  borrowing 
facilities by continuously monitoring forecast and actual cash flows and matching the maturity 
profiles of financial assets and liabilities.   

Disclosed within note 26 are the undrawn banking facilities that the Group has at its disposal. 

The table below analyses the Group’s financial liabilities and derivative financial instruments 
into relevant maturity groupings based on the remaining period at the balance sheet date to 
contractual  maturity  date.    The  amounts  disclosed  in  the  table  are  the  contractual 
undiscounted cash flows.  All borrowings are denominated in sterling.   

Bank borrowings 
Mortgage  
Other borrowings 
Lease liabilities 
Contract liabilities 
Trade and other payables (excluding 
social security and other taxes) 
At 28 February 2021 

Less than 
one year 
£’000 
812 
997 
5,948 
14,126 
12,395 

Between two 
and five years 
£’000 
55,725 
3,799 
- 
76,975 
9,172 

Over five 
years 
£’000 
- 
11,408 
- 
- 
- 

Total 
£’000  
56,537 
16,204 
5,948 
91,101 
21,567 

682,711 
716,989 

- 
145,671 

-  682,711 
11,408  874,068 

Bank borrowings 
Other borrowings 
Lease liabilities 
Contract liabilities 
Trade and other payables (excluding 
social security and other taxes) 
At 29 February 2020 

Less than 
one year 
£’000 
904 
25,547 
14,071 
10,974 

Between two 
and five years 
£’000 
45,908 
- 
82,823 
10,294 

Over five 
years 
£’000 
- 
- 
- 
- 

Total 
£’000  
46,812 
25,547 
96,894 
21,268 

709,603 
761,099 

- 
139,025 

-  709,603 
-  900,124 

Other borrowings represent amounts repayable under used car stocking facilities. 

Vertu Motors plc (Company Number: 05984855)  

95 

 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
3.  Capital risk management  

The  Group’s  primary  objective  when  managing  capital  is  to  safeguard  the  Group’s  ability  to 
continue as a going concern in order to provide returns for shareholders and benefits for other 
stakeholders. 

The  Group  must  ensure  that  sufficient  capital  resources  are  available  for  working  capital 
requirements and meeting principal and interest payment obligations as they fall due. 

Consistent with others in this industry, the Group monitors capital on the basis of the gearing 
ratio, which is calculated as net debt divided by total capital.  Net debt is calculated as total 
borrowings  (including  current  and  non-current  borrowings  as  shown  in  the  Consolidated 
Balance  Sheet)  less  cash  and  cash  equivalents.    Total  capital  is  calculated  as  total 
shareholders’ equity. 

The  Group  had  net  debt  of  £95,632,000  (including  £91,101,000  lease  liabilities)  at  28 
February  2021  as  disclosed  in  note  33  to  the  consolidated  financial  statements  (2020:  net 
debt of £125,259,000 including £96,894,000 lease liabilities). 

Fair value estimation 

The  carrying  value  less  impairment  provision  of  trade  receivables  and  payables  are 
considered  to  approximate  their  fair  values.    The  fair  value  of  long-term  borrowings 
approximates to the carrying value reported in the balance sheet, as the majority are variable 
rate borrowings. 

4.  Critical accounting estimates and judgements 

The  Group  makes  estimates  and  assumptions  concerning  the  future.    The  resulting 
accounting  estimates,  will,  by  definition,  seldom  equal  the  related  actual  results.    The 
estimates and assumptions that have a significant risk of causing a material adjustment to the 
carrying amounts of assets and liabilities are discussed below: 

Valuation of goodwill 

The  valuation  of  goodwill  acquired  is  performed  in  accordance  with  IFRS  3  and  is  therefore 
based  on  provisional  values  ascribed  within  the  measurement  period  subsequent  to 
acquisition. Management judgement has been used in determining the existence and value of 
separately identifiable assets acquired as part of the business combination. 

Valuation of other intangible assets 

When a business combination takes place, the Group is required to assess whether there are 
any  additional  intangible  assets  arising  separately  from  goodwill.  Management  judgement  is 
required to determine whether an intangible asset can be separately identified, what fair value 
should be ascribed to the asset and its attributable useful life. 

Impairment of goodwill and other indefinite life assets 

The  Group  tests  annually,  or  whenever  events  or  changes  in  circumstances  occur,  to 
determine  whether  goodwill  or  other  indefinite  life  assets  have  suffered  any  impairment,  in 
accordance  with  the  accounting  policy  stated  above  and  in  note  15.    The  recoverable 
amounts of cash-generating units have been determined based on value-in-use calculations.  
These calculations require the use of estimates. Details of the key assumptions used for the 
impairment testing for the year ended 28 February 2021, as well as the results of sensitivity 
analysis performed, are provided in note 15. 

Estimated useful life of intangibles, property, plant and equipment and impairment testing 

The  Group  estimates  the  useful  life  and  residual  values  of  intangible  assets,  property,  plant 
and equipment and reviews these estimates at each financial year end.  The Group also tests 
for impairment when a trigger event occurs, or annually, as appropriate. 

Vertu Motors plc (Company Number: 05984855)  

96 

Notes to the Consolidated Financial Statements (continued) 
4.  Critical accounting estimates and judgements (continued) 

Pension benefits 

During  the  year  ended  28  February  2021,  the  Group  operated  one  defined  benefit  pension 
scheme,  the  “Bristol  Street  Pension  Scheme”.  The  obligations  under  this  defined  benefit 
scheme are recognised in the Consolidated Balance Sheet and represent the present value of 
the  obligations  calculated  by  independent  actuaries,  with  input  from  management.    These 
actuarial  valuations  include  assumptions  such  as  discount  rates,  annual  rates  of  return  and 
mortality rates.  These assumptions vary from time to time according to prevailing economic 
conditions.  Details  of the  assumptions  used  for the  scheme  in the year  ended  28 February 
2021 are provided in note 30. 

Revenue recognition 

The  Group’s  main  product/service  lines  are  the  sale  of  motor  vehicles,  parts  and  aftersales 
services.  The  Group  operates  an  income  recognition  policy  that  ensures  that  revenue  is 
recognised in line with satisfaction of the performance obligation, as set out in note 1. 

Given  the  complexity  of  the  initial  sale  of  a  vehicle  which  can  represent  several  bundled 
products,  judgement  is  involved  in  isolating  the  component  parts  of  the  transaction  and 
ensuring revenue is recognised appropriately. 

5.  Segmental information 

The  Group  adopts  IFRS  8  “Operating  Segments”,  which  determines  and  presents  operating 
segments  based  on  information  provided  to  the  Group’s  Chief  Operating  Decision  Maker 
(“CODM”), Robert Forrester, Chief Executive Officer.  The CODM receives information about 
the Group overall and therefore there is one operating segment. 

The CODM assesses the performance of the operating segment based on a measure of both 
revenue  and  gross  margin.    However,  to  increase  transparency,  the  Group  has  included 
below  an  additional  voluntary  disclosure  analysing  revenue  and  gross  margin  within  the 
reportable segment. 

Year ended 28 February 2021 

Aftersales 
Used cars 
New car retail and Motability 
New fleet and commercial 

Year ended 29 February 2020 

Aftersales 

Used cars 

New car retail and Motability 

Revenue 
    £’m 

221.2 
1,008.4 
739.7 
578.4 
2,547.7 

Revenue 
    £’m 

258.1 

1,235.4 

862.5 

Revenue 
Mix 
    % 

8.7 
39.6 
29.0 
22.7 
100.0 

Revenue 
Mix 
    % 

8.4 

40.3 

28.1 

Gross 
Profit 
£’m 

129.6 
93.9 
54.3 
23.2 
301.0 

Gross 
Profit 
£’m 

143.5 

102.1 

62.7 

Gross 
Profit 
Mix 
% 

43.1 
31.2 
18.0 
7.7 
100.0 

Gross 
Profit 
Mix 
% 

43.0 

30.6 

18.8 

Gross 
Margin1 
   % 

49.3 
9.3 
7.3 
4.0 
11.8 

Gross 
Margin1 
   % 

46.9 

8.3 

7.3 

New fleet and commercial 

3.6 
10.9 
1Margin in aftersales expressed on internal and external turnover. A significant part of the role of the service department is to support 
the  vehicle  sales  department  and  therefore  this  is  considered  to  be  an  important  measure  for  the  purpose  of  monitoring  the 
departmental performance 

708.5 
3,064.5 

7.6 
100.0 

25.8 
334.1 

23.2 
100.0 

Vertu Motors plc (Company Number: 05984855)  

97 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
6.  Operating expenses  

Wages and salaries excluding share based payments  
charge (note 9) 
Depreciation on property, plant and equipment 
(note 18) 
Depreciation on right-of-use assets (note 19) 
Profit on disposal of property, plant and equipment 
Profit on lease modification (note 19) 
Auditors’ remuneration (note 7) 
Rental income 
Share based payments charge  
Amortisation (note 16) 
Impairment charges (notes 15 & 18) 
Change to fair value of contingent consideration 
Other expenses 

7.  Auditors’ remuneration 

Fees payable to the Company’s auditors for the 
audit of the parent company and consolidated 
financial statements 
Fees payable to the Company’s auditors and its 
associates for other services: 
 - audit of Group’s subsidiaries 
 - Other services 

8.  Non-underlying items 

2021 
£’000 

2020 
£’000 

150,542 

173,911 

12,333 
15,643 
(432) 
(234) 
260 
(218) 
265 
436 
1,452 
- 
89,346 
269,393 

2021 
£’000 

245 

5 
10 
260 

11,309 
14,065 
(238) 
- 
240 
(185) 
733 
595 
16,878 
(2,500) 
102,776 
317,584 

2020 
£’000 

231 

5 
4 
240 

2020 
£’000 
(16,878) 
Impairment charges (notes 15 & 18) 
2,500 
Change to fair value of contingent consideration 
Net impairment charges 1 
(14,378) 
(733) 
Share based payments charge (note 31) 
(595) 
Amortisation (note 16) 
Non-underlying loss before tax 
(15,706) 
1£2,500,000  of  the  impairment  charges  in  the  year  ended  29  February  2020  related  to  Vans  Direct  Limited.  Contingent 
consideration for a corresponding amount was also released. 

2021 
£’000 
(1,452) 
- 
(1,452) 
(265) 
(436) 
(2,153) 

Non-underlying items are presented separately in the Consolidated Income Statement to enhance 
comparability of trading performance between periods. 

Details of current and deferred tax arising in respect of non-underlying items is shown in note 12. 

Vertu Motors plc (Company Number: 05984855)  

98 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
9.  Employee benefit expense  

Wages and salaries 
Social security costs 
Pension costs – defined contribution plans 

Share based payments charge (note 31) 

Employee benefit expense included in: 

Operating expenses 
Cost of sales 
Share based payments charge (note 31) 

2021 
£’000 
154,268 
17,350 
4,688 
176,306 
265 
176,571 

2021 
£’000 
150,542 
25,764 
265 
176,571 

2020 
£’000 
176,421 
19,013 
4,733 
200,167 
733 
200,900 

2020 
£’000 
173,911 
26,256 
733 
200,900 

The above employee benefit expense for the year ended 28 February 2021 includes £27,845,000 
of Government grant income in respect of the Coronavirus Job Retention Scheme. 

Details of the remuneration of the Directors who served during the year from 1 March 2020 to 28 
February  2021  and  the  year  from  1  March  2019  to  29  February  2020  are  given  in  the  Directors’ 
Remuneration Report on pages 62 to 66. 

10.  Average monthly number of people employed (including Directors) 

Sales and distribution 
Service, parts and accident repair centres 
Administration 

11.  Finance income and costs 

Interest on short-term bank deposits 
Net finance income relating to defined benefit 
pension scheme (note 30) 
Finance income 

Bank loans and overdrafts 
Vehicle stocking interest 
Lease liability interest (note 19) 
Finance costs 

12.  Taxation 

Current tax 
Current tax charge 
Adjustment in respect of prior years 
Total current tax 
Deferred tax  
Origination and reversal of temporary differences 
Adjustment in respect of prior years 
Rate differences 
Total deferred tax (note 28) 
Income tax expense  

Vertu Motors plc (Company Number: 05984855)  

99 

2021 
Number 
1,941 
2,656 
1,126 
5,723 

2021 
£’000 
24 

150 
174 

(1,874) 
(3,899) 
(3,632) 
(9,405) 

2021 
£’000 

5,279 
(137) 
5,142 

76 
(95) 
961 
942 
6,084 

2020 
Number 
2,055 
2,235 
1,413 
5,703 

2020 
£’000 
237 

168 
405 

(1,418) 
(4,548) 
(3,595) 
(9,561) 

2020 
£’000 

4,495 
(307) 
4,188 

181 
(21) 
(18) 
142 
4,330 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
12.  Taxation (continued) 

Profit before taxation 

Profit before taxation multiplied by the rate of 
corporation tax in the UK of 19% (2020: 19%) 

Non-qualifying depreciation 
Non-deductible expenses 
Change to fair value of contingent consideration 
Goodwill impairment 
Effect on deferred tax balances due to rate change 
IFRS 16 adjustment  
Property adjustment  
Permanent benefits 
Adjustments in respect of prior years 
Total tax expense included in the income statement 

2021 
£’000 
22,399 

4,256 

560 
305 
- 
276 
961 
31 
(30) 
(43) 
(232) 
6,084 

2020  
£’000 
7,317 

1,390 

944 
68 
(475) 
2,770 
(18) 
91 
10 
(122) 
(328) 
4,330 

A summary of the Group’s tax expense in respect of  underlying and  non-underlying  items is as 
follows: 

Underlying 
items 2021 
£’000 

Non-
underlying 
items 2021 
£’000 

Total 
2021 
£’000 

Underlying 
items 2020 
£’000 

Non-
underlying 
items 2020 
£’000 

Total 
2020 
£’000 

Profit / (loss) before tax 

Taxation 
Profit / (loss) after tax 
Effective tax rate 

24,552 

(5,217) 
19,335 
21.25% 

(2,153) 

22,399 

(867) 
(3,020) 

(6,084) 
16,315 
27.17% 

23,023 

(4,523) 
18,500 
19.65% 

(15,706) 

7,317 

193 
(15,513) 

(4,330) 
2,987 
59.18% 

The  Group’s  underlying  effective  rate  of  tax  is  21.25%  (2020:  19.65%)  which  is  higher  than  the 
standard rate of corporation tax in the UK as a result of the impact of non-qualifying depreciation 
and non-deductible expenses in the year ended 28 February 2021.  

In March 2020 it was announced that the reduction in the UK rate of corporation tax to 17% would 
not occur and the rate would be held at 19%. As this was substantively enacted during the year 
ended  28  February  2021,  the  Group’s  deferred  tax  obligations  have  been  remeasured  at  19%. 
This resulted in a deferred tax charge of £961,000 being incurred in the year ended 28 February 
2021 which has been presented within non-underlying items as a result of this being driven by a 
non-recurring legislative change taking place in the year.  

On 3 March 2021, the Chancellor announced that the headline UK corporation tax rate will rise to 
25%  from 1 April 2023.   As this increase had not been  enacted  by the  balance  sheet date, the 
further revaluation of the Group’s deferred tax obligations from 19% to 25% will be applied in the 
financial  year  ending  28  February  2022  and  is  expected  to  increase  the  Group’s  tax  charge  by 
£2.9m in that year. 

The overall effective tax rate of 27.17% includes tax on non-underlying items (2020: 59.18%). 

13.  Earnings per share 

Basic and diluted earnings per share are calculated by dividing the earnings attributable to equity 
shareholders by the weighted average number of ordinary shares during the year or the diluted 
weighted average number of ordinary shares in issue in the year.   

For the purposes of calculating the weighted average shares in issue, shares held by the Group’s 
employee  benefit  trust  are  excluded  as  rights  to  dividends  on  such  shares  have  been  waived.  
Details of the shares held in the Group’s employee benefit trust are provided on page 68. 

The Group only has one category of potentially dilutive ordinary shares, which are share options.  
A  calculation  has  been  undertaken  to  determine  the  number  of  shares  that  could  have  been 
acquired  at  fair  value  (determined  at  the  average  annual  market  price  of  the  Group’s  shares) 
based on the monetary value of the subscription rights attached to the outstanding share options. 

Vertu Motors plc (Company Number: 05984855)  

100 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
13.  Earnings per share (continued) 

The number of shares calculated, as set out above, is compared with the number of shares that 
would have been issued assuming the exercise of the share options. 

Underlying earnings per share is calculated by dividing underlying earnings attributable to equity 
shareholders by the weighted average number of ordinary shares in issue during the year.  

Profit attributable to equity shareholders 
Non-underlying loss after tax (note 12) 
Underlying earnings attributable to equity 
shareholders 

Weighted average number of shares in issue (‘000s) 
Potentially dilutive shares (‘000s) 
Diluted weighted average number of shares in 
issue (‘000s) 

Basic earnings per share 
Diluted earnings per share 
Basic underlying earnings per share 
Diluted underlying earnings per share 

14.  Dividends per share 

2021 
£’000 
16,315 
3,020 

2020 
£’000 
2,987 
15,513 

19,335 

18,500 

367,092 
7,134 

370,470 
4,348 

374,226 

374,818 

4.44p 
4.36p 
5.27p 
5.17p 

0.81p 
0.80p 
4.99p 
4.94p 

As a result of  the substantial amounts of Government support received  and  the  need to protect 
the  Group’s  liquidity  in  the  year  ended  28  February  2021,  the  Board  did  not  declare  a  final 
dividend for the year ended 29 February 2020, nor any dividend for the financial year ended 28 
February  2021.    Dividends  of  £6,122,000  were  paid  in  the  year  ended  29  February  2020, 
representing 1.65p per share. 

15.  Goodwill and other indefinite life assets 

2021 

Cost  
At 1 March 2020 
Acquisitions (note 17) 
At 28 February 2021 

Accumulated impairment charges 
At 1 March 2020 
Impairment charge 
At 28 February 2021 

Net Book Value 
At 28 February 2021 
At 29 February 2020 

Goodwill 
£’000 

Franchise 
relationships 
£’000 

87,096 
834 
87,930 

14,868 
1,452 
16,320 

71,610 
72,228 

27,087 
495 
27,582 

- 
- 
- 

27,582 
27,087 

Total 
£’000 

114,183 
1,329 
115,512 

14,868 
1,452 
16,320 

99,192 
99,315 

Vertu Motors plc (Company Number: 05984855)  

101 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
15.  Goodwill and other indefinite life assets (continued) 

2020 

Cost  
At 1 March 2019 
Acquisitions  
At 29 February 2020 

Accumulated impairment charges 
At 1 March 2019 
Impairment charge 
At 29 February 2020 

Net Book Value 
At 29 February 2020 
At 28 February 2019 

Impairment  

Goodwill 
£’000 

Franchise 
relationships 
£’000 

Total 
£’000 

112,392 
1,791 
114,183 

114 
14,754 
14,868 

26,410 
677 
27,087 

- 
- 
- 

27,087 
26,410 

99,315 
112,278 

85,982 
1,114 
87,096 

114 
14,754 
14,868 

72,228 
85,868 

In  accordance  with  IAS  36,  ‘Impairment  of  Assets’,  the  Group  tests  the  following  assets  for 
impairment annually: 

•  Goodwill and other indefinite life assets 

•  Other assets where there is any indication that the relevant asset may be impaired 

In the years ended 28 February 2021 and 29 February 2020, the acquired goodwill and other 
indefinite life assets were tested for impairment.  

For  the  purposes  of  impairment  testing  of  goodwill  and  other  indefinite  life  assets,  the 
Directors recognise the Group’s Cash Generating Units (“CGU”s) to be connected groupings 
of dealerships acquired together. 

A summary of the goodwill purchased is presented below: 

Bristol Street Group Limited 
Albert Farnell Limited 
Hillendale Group Limited 
SHG Holdings Limited 
Bury Land Rover 
Sigma Holdings Limited and Hughes Group Limited 
Gordon Lamb Group Limited 
Vans Direct Limited 
Leeds, Huddersfield, Harrogate and Skipton Volkswagen  
Other acquisitions 

A summary of franchise relationships acquired is presented below: 

Albert Farnell Limited 
Hillendale Group Limited 
Bury Land Rover 
SHG Holdings Limited 
Sigma Holdings Limited and Hughes Group Limited 
Gordon Lamb Group Limited 
Leeds, Huddersfield, Harrogate and Skipton Volkswagen  
Sunderland, Durham, Teesside, Malton and York BMW MINI 

2021 
£’000 
13,860 
13,279 
5,159 
7,842 
4,415 
5,874 
5,754 
4,475 
1,114 
9,838 
71,610 

2021 
£’000 
7,373 
1,749 
2,595 
1,497 
9,989 
3,207 
677 
495 
27,582 

2020 
£’000 
13,860 
13,279 
5,159 
7,842 
4,415 
5,874 
5,754 
4,475 
1,114 
10,456 
72,228 

2020 
£’000 
7,373 
1,749 
2,595 
1,497 
9,989 
3,207 
677 
- 
27,087 

The recoverable amount of a CGU is determined based on value-in-use calculations.  These 
calculations use pre-tax cash flow projections to perpetuity. 

Vertu Motors plc (Company Number: 05984855)  

102 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
15.  Goodwill and other indefinite life assets (continued) 

The key assumptions for the value in use calculations are those regarding the discount rates, 
growth rates and expected changes to gross profits and direct costs during the year: 

•  Management  estimates  discount  rates  using  pre-tax  rates  that  reflect  current  market 

assessments and the time value of money and the risks specific to the CGUs. 

•  Growth rates are based upon industry forecasts and the past performance of the CGU. 

•  Changes in gross profits and direct costs are based on past practices and expectations of 

future changes in the market. 

Annual  growth  rates  typically  between  0%  and  3%  are  assumed  for  years  three  to  five 
depending on the CGU, after which a growth rate of 0% is assumed to perpetuity. Cash flows 
into perpetuity have been used to reflect the long-term and open-ended nature of the Group’s 
business  model.  A  risk  adjusted  pre-tax  discount  rate  reflecting  the  Group’s  Weighted 
Average Cost of Capital (“WACC”) of 8% (2020: 8%) is applied. 

As  a  consequence  of  the  Group’s  decision  to  restructure  its  sales  operations  in  an  outlet  in 
Dunfermline during the year ending 28 February 2022, the resultant calculations showed  an 
impairment  charge  of  £1,452,000  in  respect  of  the  previous  acquisition  of  Boydslaw  103 
Limited,  should  be  incurred.  This  charge  has  been  included  in  non-underlying  operating 
expenses. 

Sensitivity  analysis  has  been  performed  on  the  value  in  use  calculations  based  on  three 
potential scenarios with the following results: 

• 

• 

• 

If  COVID-19  restrictions  were  to  force  further  closures  of  non-essential  retail  for  a 
further 3 month period in the year ended 28 February 2022 on the same terms as the 
restrictions  seen  between  November  2020  and  April  2021,  it  is  not  expected  to 
create an additional impairment charge. 

If the growth rate in years three to five is reduced to -10%, an additional impairment 
charge in respect of goodwill and other indefinite life assets of £1.8m would arise. 

If  the  pre-tax  WACC  was  increased  to  12%,  an  additional  impairment  charge  in 
respect of goodwill and other indefinite life assets of £3.1m would arise. 

16.  Other intangible assets 

2021 

Cost 
At 1 March 2020 
Additions 
Disposals 
At 28 February 2021 

Accumulated amortisation 
At 1 March 2020 
Charge for the year 
Disposals 
At 28 February 2021 

Net book value at 28 February 2021 
Net book value at 29 February 2020 

Software 
costs 
£’000 

Brand 
£’000 

Customer 
relationships 
£’000 

2,386 
264 
(2) 
2,648 

1,955 
242 
(2) 
2,195 

453 
431 

541 
- 
- 
541 

54 
54 
- 
108 

433 
487 

1,985 
- 
- 
1,985 

783 
140 
- 
923 

1,062 
1,202 

Total 
£’000 

4,912 
264 
(2) 
5,174 

2,792 
436 
(2) 
3,226 

1,948 
2,120 

Vertu Motors plc (Company Number: 05984855)  

103 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
16.  Other intangible assets (continued) 

2020 

Cost 
At 1 March 2019 
Additions 
At 29 February 2020 

Accumulated amortisation 
At 1 March 2019 
Charge for the year 
At 29 February 2020 

Net book value at 29 February 2020 
Net book value at 28 February 2019 

17.  Business combinations 

Acquisitions 

a)  Acquisition of Nottingham Kia  

Software 
costs 
£’000 

Brand 
£’000 

Customer 
relationships 
£’000 

2,270 
116 
2,386 

1,599 
356 
1,955 

431 
671 

541 
- 
541 

- 
54 
54 

487 
541 

1,985 
- 
1,985 

598 
185 
783 

1,202 
1,387 

Total 
£’000 

4,796 
116 
4,912 

2,197 
595 
2,792 

2,120 
2,599 

On  1  October  2020,  the  Group  acquired  the  trade  and  assets  of  Nottingham  Kia  from 
Sandicliffe  Limited.  The  consideration  payable  on  completion  amounted  to  £1,904,000  and 
was settled from the Group’s existing cash resources.  

Details of the fair value of the net assets acquired and goodwill arising are as follows: 

Property, plant and equipment 
Inventories 
Trade and other receivables 
Trade and other payables 
Net assets acquired 
Goodwill 
Consideration  

Fair 
Value 
£’000 
12 
1,804 
35 
(21) 
1,830 
74 
1,904 

Acquisition related costs (included in the consolidated income statement for the year ended 28 
February 2021) totalled £11,000 in respect of this acquisition. 

The  goodwill  arising  on  acquisition  is  attributable  to  the  anticipated  profitability  of  the 
distribution of vehicles through the acquired dealership. 

b) Acquisition of BMW and MINI 

On  6  December  2020,  the  Group  acquired  the  business  and  assets  of  a  market  area  of  12 
sales outlets located in York, Sunderland, Teesside, Durham and Malton.  These five locations 
each  represent  the  BMW  and  MINI  franchises,  in  addition  to  a  BMW  Motorrad  motorcycle 
operation in Sunderland and a used car operation located in York. The Business was acquired 
from  The  Cooper  Group  Limited,  part  of  Inchcape  plc  for  estimated  total  consideration  of 
£19,585,000.  The  consideration  has  been  funded  with  a  combination  of  a  new  £12,760,000 
20-year mortgage facility from BMW Financial Services, secured on the acquired freehold and 
long  leasehold  dealership  properties  at  a  fixed  interest  rate  of  2.9%  for  the  first  5  years, 
together with a payment from the Group’s existing cash resources. 

Vertu Motors plc (Company Number: 05984855)  

104 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
17.  Business combinations (continued) 

Acquisitions (continued) 

b) Acquisition of BMW and MINI (continued) 

Details  of  the  fair  value  of  the  estimated  net  assets  acquired  and  goodwill  arising  are  as 
follows: 

Other indefinite life assets 
Property, plant and equipment 
Right-of-use asset 
Inventories 
Trade and other receivables 
Trade and other payables 
Lease liabilities 
Deferred tax 
Net assets acquired 
Goodwill 
Consideration 
Settled by: 
Mortgage funding 
Existing cash resources 

Fair 
Value 
£’000 
495 
17,521 
6,725 
21,887 
107 
(20,618) 
(6,725) 
(567) 
18,825 
760 
19,585 

12,760 
6,825 
19,585 

Acquisition related costs (included in the consolidated income statement for the year ended 
28 February 2021) totalled £423,000 in respect of this acquisition. 

c) Summary of acquisitions’ cash consideration 

Nottingham Kia 
BMW and MINI 
Cash outflow on acquisition of businesses 

d) Summary of the fair value of net assets acquired 

Other intangible assets 
Property, plant and equipment 
Right-of-use asset 
Inventories 
Trade and other receivables 
Trade and other payables 
Lease liabilities 
Deferred tax 
Net assets acquired 

Total 
£’000  
1,904 
19,585 
21,489 

Total 
£’000 

495 
17,533 
6,725 
23,691 
142 
(20,639) 
(6,725) 
(567) 
20,655 

Nottingham 
Kia 
£’000 

BMW and 
MINI 
£’000 

- 
12 
- 
1,804 
35 
(21) 
- 
- 
1,830 

495 
17,521 
6,725 
21,887 
107 
(20,618) 
(6,725) 
(567) 
18,825 

Vertu Motors plc (Company Number: 05984855)  

105 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
17.  Business combinations (continued) 

Disposals 

On  30  November  2020,  the  Group  disposed  of  its  ancillary  wheelchair  accessible  vehicle 
business, Versa, to Gowrings Mobility. Consideration of £1,698,000 was received in cash on 
completion. 

Details of the fair value of net assets disposed of are as follows: 

Property, plant and equipment 
Inventories 
Trade and other receivables 
Trade and other payables 
Cash inflow on disposal of businesses 

Fair 
Value 
£’000 
27 
1,885 
16 
(230) 
1,698 

Disposal  related  costs  (included  in  the  consolidated  income  statement  for  the  year  ended  28 
February 2021) totalled £24,000 in respect of this disposal. 

18.  Property, plant and equipment 

2021 

Cost 
At 1 March 2020 
Acquisitions (note 17) 
Additions 
Transfer to assets held for resale (note 22) 
Reclassifications 
Disposals 
At 28 February 2021 

Accumulated depreciation and impairment 
At 1 March 2020 
Depreciation charge 
Transfer to assets held for resale (note 22) 
Disposals 
At 28 February 2021 

Net Book Value 
At 28 February 2021 

Freehold 
and long 
leasehold 
 land and 
buildings1 
£’000 

243,100 
16,803 
8,909 
(1,630) 
(1,190) 
(1,241) 
264,751 

31,350 
5,726 
(261) 
(1,232) 
35,583 

Short 
leasehold 
land and 
buildings1 
£’000 

Vehicles  
and 
machinery 
£’000 

Furniture, 
fittings  
and 
equipment 
£’000 

Total 
£’000 

5,363 
- 
487 
- 
1,190 
(1,086) 
5,954 

3,243 
727 
- 
(1,081) 
2,889 

12,537 
371 
1,535 
- 
- 
(687) 
13,756 

6,313 
2,190 
- 
(616) 
7,887 

19,733  280,733 
17,533 
13,836 
(1,630) 
- 
(3,848) 
22,163  306,624 

359 
2,905 
- 
- 
(834) 

10,679 
3,690 
- 
(768) 
13,601 

51,585 
12,333 
(261) 
(3,697) 
59,960 

229,168 

3,065 

5,869 

8,562  246,664 

At 29 February 2020 
1 Includes leasehold improvements and franchise standards property improvements. 

211,750 

2,120 

6,224 

9,054  229,148 

Depreciation expense of £12,333,000 has been charged in operating expenses (note 6).  

In  addition  to  the  floating  security  provided  for  the  Group’s  bank  borrowings,  specific  fixed 
charges  over  freehold  land  and  buildings  with  a  cost  of  £10,900,000  (2020:  £10,900,000)  have 
been  granted  to  manufacturer  partners  as  security  against  consignment  stocking  lines  and 
£15,950,000 in respect of the BMW Financial Services mortgage entered into during the year. 

Vertu Motors plc (Company Number: 05984855)  

106 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
18.  Property, plant and equipment (continued) 

2020 

Cost 
At 1 March 2019 
Acquisitions  
Additions 
Disposals 
Reclassifications 
Transfers to assets held for sale 
At 29 February 2020 

Accumulated depreciation and impairment 
At 1 March 2019 
Depreciation charge 
Disposals 
Reclassifications 
Impairment 
Transfer to assets held for sale 
At 29 February 2020 

Net Book Value 
At 29 February 2020 

Freehold 
and long 
leasehold 
 land and 
buildings1 
£’000 

232,202 
3,945 
9,084 
(1,712) 
76 
(495) 
243,100 

24,457 
5,012 
(228) 
63 
2,124 
(78) 
31,350 

Short 
leasehold 
land and 
buildings1 
£’000 

Vehicles  
and 
machinery 
£’000 

Furniture, 
fittings  
and 
equipment 
£’000 

Total 
£’000 

5,378 
- 
84 
(23) 
(76) 
- 
5,363 

2,667 
641 
(2) 
(63) 
- 
- 
3,243 

10,436 
514 
2,351 
(713) 
(51) 
- 
12,537 

4,905 
1,988 
(565) 
(15) 
- 
- 
6,313 

16,498  264,514 
4,706 
15,177 
(3,169) 
- 
(495) 
19,733  280,733 

247 
3,658 
(721) 
51 
- 

7,667 
3,668 
(671) 
15 
- 
- 
10,679 

39,696 
11,309 
(1,466) 
- 
2,124 
(78) 
51,585 

211,750 

2,120 

6,224 

9,054  229,148 

At 28 February 2019 
1 Includes leasehold improvements and franchise standards property improvements. 

207,745 

2,711 

5,531 

8,831  224,818 

19.  Leases 

Amounts recognised in the balance sheet 

The balance sheet shows the following amounts relating to leases: 

Right-of-use assets 
Property 
Vehicles 

Lease liabilities 
Current 
Non-current 

2021 
£’000 
76,213 
4,939 
81,152 

2020 

£’000  
80,801 
6,212 
87,013 

(14,126) 
(76,975) 
(91,101) 

(14,071) 
(82,823) 
(96,894) 

Additions  to  the  right-of-use  assets  and  lease  liabilities  during  the  year  ended  28  February 
2021 were £12,098,000 (2020: £22,325,000). 

During  the  year  ended  28  February  2021,  right-of-use  assets  with  a  net  book  value  of 
£2,315,000 were disposed of as a result of assignment, settlement or modification of various 
leases. The corresponding lease liability disposed of was £2,549,000 generating a £234,000 
profit recognised in the Consolidated Income Statement. 

Vertu Motors plc (Company Number: 05984855)  

107 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
19.  Leases (continued) 

Amounts recognised in the Income Statement 

The Income Statement shows the following amounts relating to leases: 

Included in operating expenses 
Depreciation charge in respect of right-of-use assets: 
Property 
Vehicles 

2021 
£’000 

10,336 
5,307 
15,643 

2020 
£’000 

8,704 
5,361 
14,065 

Profit on lease modification 

(234) 

- 

Included in finance costs 
Interest expense 

3,632 

3,595 

The total cash outflow in respect of lease payments in the year ended 28 February 2021 was 
£18,974,000,  of  which  £3,632,000  related  to  interest  on  lease  liabilities  (2020:  £16,987,000 
including £3,595,000 interest on lease liabilities). 

20.  Subsidiary undertakings 

A  list  of  subsidiary  undertakings  (ordinary  shares  100%  owned  and  incorporated  within  the 
United  Kingdom),  as  at  28  February  2021  and  29  February  2020  is  given  in  note  7  of  the 
Vertu Motors plc company only financial statements (pages 131 to 133). 

21.  Inventories 

New vehicle stock 
Used vehicle stock  
Demonstrator and courtesy vehicles 
Parts and sundry stocks 

2021 
£’000 
438,045 
121,177 
25,984 
12,185 
597,391 

The total value of new vehicle stock is comprised of the following: 

Interest bearing consignment stock 
Stock invoiced not yet paid held by Manufacturers to the 
order of the Group 
Other new vehicle stock 

2021 
£’000 
59,327 

321,337 
57,381 
438,045 

2020 
£’000  
475,427 
121,252 
29,457 
13,041 
639,177 

2020 
£’000  
51,849 

366,513 
57,065 
475,427 

A corresponding liability is held in trade payables in respect of stock invoiced not yet paid held 
by Manufacturers to the order of the Group and interest bearing consignment stock. The cost 
of  inventories  recognised  as  expense  and  included  within  ‘cost  of  sales’  amounted  to 
£2,314,890,000 (2020: £2,815,187,000). 

Vertu Motors plc (Company Number: 05984855)  

108 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
22.  Property assets held for resale 

At beginning of year 
Transfers in from freehold property (note 18) 
Property sold during the year 
At end of year 

2021 
£’000 
417 
1,369 
(417) 
1,369 

2020 
£’000 
1,324 
417 
(1,324) 
417 

Freehold property transferred in to assets held for resale during the year include: 

•  A  former  SEAT  dealership  in  Darlington,  following  the  relocation  of  the  Group’s  SEAT 
business to a larger premises adjacent to  the Group’s Nissan and  Skoda businesses in 
Darlington. 

•  A  Volkswagen  dealership  in  Whitchurch  which  was  closed  on  26  April  2021  with  the 
resultant surplus property sold on 7 May 2021.  More information is given in note 39. 

•  A former bodyshop premises in Sunderland after the Group combined the operations of 
this business with the  bodyshop located at the Group’s BMW dealership in  Sunderland, 
acquired during the year ended 28 February 2021.  

The property sold during the year relates to a freehold property in Retford which was previously a 
Honda dealership operated by the Group. The property was sold on 21 August 2020 realising cash 
proceeds  of  £840,000  and  a  profit  on  disposal  of  £423,000  included  in  underlying  operating 
expenses. 

23.  Trade and other receivables 

Trade receivables 
Less provision for impairment of trade receivables 
Trade receivables (net) 
Other receivables 
Prepayments and accrued income 

2021 
£’000 
43,980 
(1,967) 
42,013 
10,973 
6,389 
59,375 

2020 
£’000 
52,136 
(1,557) 
50,579 
10,197 
10,944 
71,720 

The  Group  measures  the  loss  allowance  for  trade  receivables  at  an  amount  equal  to  the  lifetime 
expected  credit  losses  (“ECL”).  The  ECL  on  trade  receivables  are  measured  using  a  provision 
matrix  by  reference  to  past  default  experience,  current  financial  position  of  the  debtors  and  any 
known specific factors.  

There  has  been  no  change  in  significant  assumptions  or  the  method  of  estimation  of  ECL  during 
the current financial year. 

The following table shows the profile of the Group’s trade receivables.  

Current 
£’000 
36,714 
42,889 

31-60 
£’000 
5,332 
5,878 

61-90 
£’000 
728 
741 

2021 
2020 

>90 
£’000 
1,206 
2,628 

Trade 
Receivables 
£’000 
43,980 
52,136 

Loss 
Allowance 
£’000 
(1,967) 
(1,557) 

Trade 
Receivables 
(net) 
£’000 
42,013 
50,579 

As at  28 February 2021, trade receivables of £2,536,000 (2020: £4,108,000) were past due 
but not impaired.  The ageing of these receivables are all within 3 months overdue. 

Vertu Motors plc (Company Number: 05984855)  

109 

 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
23.  Trade and other receivables (continued) 

Movements in the Group’s provision for impairment of trade receivables are as follows: 

At beginning of year 
Net remeasurement of loss allowance 
Receivables written off during the year as uncollectible 
At end of year 

2021 
£’000 
1,557 
1,464 
(1,054) 
1,967 

2020 
£’000 
1,272 
505 
(220) 
1,557 

The net remeasurement of the loss allowance has been included in ‘other expenses’ within 
‘operating  expenses’  in  the  income  statement  (note  6).    Amounts  charged  to  the  loss 
allowance  account  are  generally  written  off  when  there  is  no  expectation  of  recovering 
additional cash. 

The Group considers there to be no material difference between the fair value of trade and 
other receivables and their carrying amount in the balance sheet. 

The other asset classes within trade and other receivables do not contain impaired assets. 

Credit Risk Management 

It is the Group’s policy to invest cash and assets safely and profitably.  To control credit risk, 
counterparty  credit  limits  are  set  by  reference  to  published  credit  ratings.    The  Group 
considers  the  risk  of  material  loss  in  the  event  of  non-performance  by  a  financial 
counterparty  to  be  low.    The  maximum  exposure  to  credit  risk  at  the  reporting  date  is  the 
carrying value of each class of receivable mentioned above.   

24.  Cash and cash equivalents 

Cash in bank and in hand 

25.  Trade and other payables 

Current 
Trade payables 
Social security and other taxes  
Accruals  
Other payables 

2021 
£’000 
67,828 

2021 
£’000 

602,780 
6,237 
53,931 
26,000 
688,948 

2020 
£’000 
40,839 

2020 
£’000  

632,911 
6,667 
50,692 
26,000 
716,270 

Other  payables  comprise  non-interest  bearing  advance  payments  from  the  Group’s  finance 
company partners. 

Trade and other payables, excluding social security and other taxes and deferred income, are 
designated as financial liabilities carried at amortised cost.  Their fair value  is considered  to 
be equal to their carrying value. 

Accruals includes £10,740,000 (2020: £12,767,000) in respect of outstanding service plans. 

Vertu Motors plc (Company Number: 05984855)  

110 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
26.  Borrowings 

Current 
Other borrowings 
Mortgage  

Non-current 
Mortgage 
Bank borrowings 

Borrowings are repayable as follows: 

6 months or less 
6-12 months 
1-5 years 
Over 5 years 

2021 
£’000 

5,948 
634 
6,582 

11,945 
53,832 
65,777 
72,359 

2021 
£’000 
6,265 
317 
56,369 
9,408 
72,359 

2020 
£’000 

25,547 
- 
25,547 

- 
43,657 
43,657 
69,204 

2020 
£’000 
25,547 
- 
43,657 
- 
69,204 

The fair value of borrowings equals their carrying amount, as the impact of discounting is not 
significant.  Borrowings are designated as financial liabilities carried at amortised cost.  

a)  Bank borrowings 

The  Group’s  Revolving  Credit  Facility  (“RCF”)  was  available  throughout  the  year  ended  28 
February  2021  and  is  in  place  until  27  February  2024.  At  1  March  2020  the  Group  had  a 
committed  RCF  available  of  £62,000,000.  This  facility  currently  bears  an  interest  rate  of 
between  1.3%  and  2.1%  above  LIBOR  depending  on  the  value  of  the  Group’s  net  debt  to 
EBITDA  ratio.    On  5  March  2021  the  Financial  Conduct  Authority  (FCA)  announced  the 
cessation  of  LIBOR  on  31  December  2021.    The  Group  is  currently  working  with  its  banks, 
Barclays and Nat West to ensure a smooth transition to the Sterling Overnight Index Average 
(SONIA) index before 31 December 2021. 

£44,100,000 of the RCF was drawn at 1 March 2020 with a further £10,000,000 being drawn 
on 17 March 2021 in respect of the acquisitions of 4 Volkswagen dealership in Yorkshire and 
a  Honda  and  Kia  dealership  in  Bradford  which  completed  in  January  and  February  2021, 
bringing  the  total  drawn  balance  for  the  remainder  of  the  year  ended  28  February  2021  to 
£54,100,000.  

As  a  result  of  the  uncertainty  surrounding  the  COVID-19  pandemic  at  the  start  of  the  year 
ended 28 February 2021, the Group’s banks agreed to a waiver of financial covenants for the 
May 2020 and August 2020 measurement periods. In consideration for this  interest rates at 
2.1% above LIBOR were applied to drawings under the RCF facility from 1 June 2020 to 30 
November 2020. Interest from 1 March 2020 to 31 May 2020 and from 1 December 2020 to 
28 February 2021 were charged at 1.3% above LIBOR. 

On 31 July 2017, the Group entered into a three year interest rate swap in respect of the first 
£10,000,000  of  the  RCF  facility,  at  a  fixed  interest  rate  of  0.675%,  this  interest  rate  swap 
expired on 31 July 2020. On 6 August 2018, the Group entered into a five year interest rate 
swap  in  respect  of  a  further  £7,000,000  of  this  facility,  swapping  to  a  fixed  interest  rate  of 
1.424%.  On  31  July  2019,  the  Group  entered  into  a  further  interest  rate  swap  in  respect  of 
£5,000,000  of  the  Group’s  borrowings,  swapping  to  a  fixed  interest  rate  of  1.214%.  This 
interest rate swap increased to £15,000,000 on 31 July 2020, coterminous with the expiry of 
the £10,000,000 swap referred to above. As a result, the value of hedged borrowings during 
the year ended 28 February 2021 was maintained at £22,000,000 overall. 

A  rate  of  1.10%  above  base  rate  has  been  applied  in  relation  to  overdrafts  during  the  year 
ended  28  February  2021.  The  interest  rate  that  applied  to  the  Group’s  Committed  Money 
Market  Loan  (“CMML”)  facility  was  between  1.10%  and  1.75%  above  LIBOR  depending  on 
the Group’s net debt to  EBITDA ratio. As a result  of the covenant  waiver referred to  above, 
interest was charged on any drawings on this facility between 1 June 2020 and 30 November 
2020 at 1.75% above LIBOR. 

Vertu Motors plc (Company Number: 05984855)  

111 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
26.  Borrowings (continued) 

a)  Bank borrowings (continued) 

The overdraft and CMML facilities were renewed on 22 April 2021 until 31 May 2022. During 
the  year  ended  29  February  2020  the  facilities  applicable  during  peak  months  was 
£68,000,000. On renewal of the facility, this peak has reduced to £48,000,000 as a result of 
the  low  level  of  historic  usage  of  the  facility.  The  applicable  margin  rate  on  the  overdraft 
facility increased to 1.45% above base rate, with the margin on the CMML facility increasing 
to  between 1.35% and 2.00% above SONIA  depending  on the Group’s net  debt to  EBITDA 
ratio.  

The Group had the following undrawn borrowing and overdraft facilities at 28 February 2021: 

Floating rate 
 - Overdraft (uncommitted) expiring in one year 
 - CMML (committed) facility expiring in one year 
 - RCF facility expiring in greater than one year 1 
 - Other borrowings 

1Excludes the uncommitted “accordion” facility referred to above. 

b)  Mortgage 

2021 
£’000 

5,000 
48,000 
7,900 
39,052 
99,952 

2020 
£’000 

5,000 
68,000 
17,900 
9,453 
100,353 

On  6  December  2020,  the  Group  drew  down  funding  under  a  20  year  mortgage  facility  to 
partially finance the BMW MINI acquisition in the North East and Yorkshire on the same date.  
The  mortgage  is  secured  against  the  freehold  and  long  leasehold  properties  in  Sunderland, 
Durham and Teesside which were acquired as part of this business acquisition. The mortgage 
is  repayable  in  equal  monthly  instalments  over  the  20  year  term  and  interest  is  charged  on 
this facility at the fixed rate of 2.9% per annum for the first 5 years.  

c)  Other borrowings 

Other borrowings represent amounts repayable under used vehicle stocking facilities. These 
loans  are  subject  to  interest  at  1.5%  above  base  rate  and  are  secured  against  the  related 
vehicles. 

At  28  February  2021  the  total  used  vehicle  stocking  facility  available  to  the  Group  was 
£45,000,000 (2020: £35,000,000).  

d)  Financial assets 

The Group’s financial assets on which floating interest is receivable comprise cash deposits 
and cash in hand of £67,828,000 (2020: £40,839,000).  The cash deposits comprise deposits 
placed  on  money  market  at  call,  seven  day  and  cash  deposited  with  counterparty  banks  at 
commercially negotiated interest rates. 

The  IFRS  9  classification  for  trade  and  other  receivables  and  cash  and  cash  equivalents  is 
amortised cost.  Their fair value is deemed to be equal to their carrying value. 

27.  Derivative financial instruments 

Interest rate swap contracts 

The  fair  values  of  derivative  financial  instruments  used  for  hedging  purposes  are  disclosed 
below: 

£10m Interest rate swap – cash flow hedges 
£7m Interest rate swap – cash flow hedges 
£5m Interest rate swap – cash flow hedges 
£15m Interest rate swap – cash flow hedges 
Total derivates designated as hedging instruments 

2021 
£’000 
- 
(183) 
- 
(314) 
(497) 

2020 
£’000 
(1) 
(198) 
(294) 
- 
(493) 

Vertu Motors plc (Company Number: 05984855)  

112 

 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
27.  Derivative financial instruments (continued) 

The £5m interest rate swap in place at 29 February 2020 increased to £15m on 31 July 2020 
on the same terms, coterminous with the expiry of the £10m interest rate swap. 

Non-current borrowings subject to hedging instruments 
Total derivative financial liabilities 

2021 
£’000 
22,000 
22,000 

2020 
£’000 
22,000 
22,000 

The  Group  manages  its  cash-flow  interest  rate  risk  by  using  floating-to-fixed  interest  rate 
swaps. Normally the Group raises long-term borrowings at floating rates and swaps them into 
fixed rates. 

The  notional  principal  amounts  of  outstanding  floating  to  fixed  interest  rate  swap  contracts 
designated as hedging instruments in cash flow interest rate hedges of variable rate debt at 
28 February 2021 totalled £22,000,000 (2020: £22,000,000). Their combined fair value was a 
liability of £497,000 (2020: £493,000). 

At 28 February 2021, the main floating rate was LIBOR. Gains and losses recognised in the 
cash flow  hedging reserve  in equity on  interest rate swap contracts as at 28 February 2021 
will  be  released  to  the  consolidated  statement  of  comprehensive  income  as  the  related 
interest expense is recognised. 

28.  Deferred income tax liabilities  

Deferred income tax assets and liabilities are offset when there is a legally enforceable right 
to offset current tax assets against current tax liabilities and when the deferred income taxes 
relate to the same fiscal authority.  The amounts offset are as follows: 

Deferred tax asset to be recovered after more than 12 months 
Deferred tax liabilities to be recovered after more than 12 
months 
Deferred tax liabilities (net) 

2021 
£’000 
(3,065) 

12,245 
9,180 

2020 
£’000 
(2,152) 

10,331 
8,179 

The gross movement on the Group’s deferred income tax account is as follows: 

2021 

At 1 March 2020 
Charged / (credited) to income statement 
(note 12) 
Credited directly to equity 
Acquisitions (note 17) 
At 28 February 2021 

2020 

At 1 March 2019 
Charged / (credited) to income statement  
Charged / (credited) directly to equity 
Acquisitions 
At 29 February 2020 

Deferred tax 
liabilities 
£’000 
10,331 

Deferred tax 
assets 
£’000 
(2,152) 

1,845 
(498) 
567 
12,245 

(903) 
(10) 
- 
(3,065) 

Deferred tax 
liabilities 
£’000 
9,476 
332 
408 
115 
10,331 

Deferred tax 
assets 
£’000 
(1,882) 
(190) 
(80) 
- 
(2,152) 

Net 
£’000 
8,179 

942 
(508) 
567 
9,180 

Net 
£’000 
7,594 
142 
328 
115 
8,179 

Vertu Motors plc (Company Number: 05984855)  

113 

 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
28.  Deferred income tax liabilities (continued) 

2021 

At 1 March 2020 
Charged / (credited) to 
income statement (note 12) 
Acquisitions (note 17) 
Credited directly to equity 
At 28 February 2021 

2020 

At 1 March 2019 
Charged / (credited) to 
income statement  
Acquisitions  
Credited directly to equity 
At 20 February 2020 

Accelerated 
tax  
depreciation 
£’000 
2,377 

Share 
based 
payments 
£’000 
(807) 

Pensions 
£’000 
1,507 

Other timing 
differences 
£’000 
5,102 

Total 
£’000 
8,179 

491 
473 
- 
3,341 

(171) 
- 
- 
(978) 

177 
- 
(498) 
1,186 

445 
94 
(10) 
5,631 

942 
567 
(508) 
9,180 

Accelerated 
tax  
depreciation 
£’000 
1,977 

Share 
based 
payments 
£’000 
(735) 

Pensions 
£’000 
1,093 

Other timing 
differences 
£’000 
5,259 

400 
- 
- 
2,377 

(72) 
- 
- 
(807) 

6 
- 
408 
1,507 

(192) 
115 
(80) 
5,102 

Total 
£’000 
7,594 

142 
115 
328 
8,179 

In March 2021 it was announced that the UK Corporation Tax rate will increase to 25% with 
effect from 1 April 2023. As the substantive enactment was after the balance sheet date the 
deferred  tax  balances  as  at  29  February  2021  have  continued  to  be  measured  at  a  rate  of 
19%. 

29.  Contract liabilities 

At 1 March 2020 
Created in the year 
Recognised as income during the year 
At 28 February 2021 

Current 
Non-current 

Warranty policies 

Warranty 
policies 
£’000 
19,209 
7,138 
(7,881) 
18,466 

Free 
servicing 
£’000 
2,059 
1,663 
(621) 
3,101 

Total 
£’000 
21,268 
8,801 
(8,502) 
21,567 

9,294 
9,172 
18,466 

3,101 
- 
3,101 

12,395 
9,172 
21,567 

The Group sells used vehicle warranty policies which are in-house products that can be taken 
out  over  12,  24  or  36  months  with  income  received  on  inception  of  the  policy.  The  policy 
covers  replacement  of  mechanical  and  electrical  parts  which  have  suffered  a  mechanical 
breakdown, the cost of labour to fit failed parts and breakdown assistance for the period of the 
warranty. 

When  the  income  is  received  it  is  recognised  initially  as  a  contract  liability  at  the  fair  value 
allocated to the warranty product at the point of sale and is released to the income statement 
on a straight-line basis over the life of each warranty policy. 

Free servicing 

The Group recognises a contract liability in respect of a “free servicing” arrangement whereby 
the first or subsequent service of a vehicle post sale is provided free of charge to a customer, 
as part of the initial consideration for the vehicle sale. An element of the initial  consideration 
which is estimated to relate to the service is recognised as a contract liability and is released 
to the income statement when the service has been undertaken. 

Vertu Motors plc (Company Number: 05984855)  

114 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
30.  Retirement benefit asset 

The  Group  operates  a  trust  based  defined  benefit  pension  scheme,  “Bristol  Street  Pension 
Scheme”,  which  has  three  defined  benefit  sections  which  were  closed  to  new  entrants  and 
future accrual on 31 May 2003, with another section closed to new entrants in July 2003 and 
future  accrual  in October  2013. The  assets of  the scheme  are  held separately from those  of 
the Group, being held in separate funds by the Trustee of the Bristol Street Pension Scheme. 

The Group has applied IAS 19 (Revised) to the scheme and the following disclosures relate to 
this  standard.    The  Group  recognises  any  actuarial  gains  and  losses  in  each  year  in  the 
Statement of Comprehensive Income. 

Regular  employer  contributions  to  the  scheme  (including  contributions  paid  in  respect  of 
scheme expenses) for the year commencing 1 March 2021 are estimated to be £Nil. 

The  last  actuarial  valuation  upon  which  the  IAS  19  (Revised)  figures  and  disclosures  have 
been based was as at 5 April 2018.  The actuarial valuation as at 5 April 2021 will be available 
by 5 July 2022. Changes in the present value of the defined benefit obligation resulting from 
plan amendments or curtailments are recognised immediately in profit or loss as past service 
costs. 

The fair value of the assets of the scheme are: 

Liability driven Investment Funds  
Diversified growth funds 
Secured finance 
Other 

Market Value  Market Value 
29 February 
28 February 
2020 
2021 
£’000 
£’000 
12,742 
8,690 
43,483 
41,362 
- 
5,134 
2,972 
985 
59,197 
56,171 

None of the  assets listed above have  a quoted  market price in  an active market  as they are 
pooled investment funds specifically designed for occupational pension schemes.  A value is 
placed  on  the  Scheme’s  unit  holdings  in  the  funds  by  the  funds’  investment  managers  / 
custodians. 

The Liability Driven Investments (“LDI”) Funds that the Scheme is invested in is an investment 
tool  used  to  reduce  the  investment  risk  and  therefore  volatility  in  the  Scheme’s  funding 
position. Changes in interest rates and inflation rates will result in these assets moving in the 
same way as the liabilities. The LDI portfolio is primarily formed of derivatives, such as swaps, 
which  are  leveraged  meaning  that  less  LDI  assets  have  to  be  held  to  match  the  same 
movement in the Scheme’s liabilities. 

The  expected  return  on  the  assets  as  at  29  February  2020  was  1.70%.  This  is  equal  to  the 
discount rate used in the calculation of the net interest income for the year ended 28 February 
2021. 

The overall net surplus between the assets of the Bristol Street Group defined benefit scheme 
and the actuarial liabilities of the scheme which have been recognised on the balance sheet is 
as follows: 

Fair value of scheme assets 
Present value of funded obligations 
Asset on the balance sheet 

2021 
£’000 
56,171 
(49,925) 
6,246 

2020 
£’000 
59,197 
(50,330) 
8,867 

A surplus may be recognised if the economic benefits are available in the form of a refund or 
reduction  in  future  contributions.  Clause  5.6.2  of  the  Scheme  Rules  enables  the  Scheme  to 
refund surplus assets to the employer. Surpluses are therefore recognised in full. 

Vertu Motors plc (Company Number: 05984855)  

115 

 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
30.  Retirement benefit asset (continued) 

The movements in the fair value of scheme assets in the year are as follows: 

Opening fair value of scheme assets 
Interest income  
Actuarial (losses) / gains 
Benefits paid 
Expenses recognised in the income statement 
Closing fair value of scheme assets 

2021 
£’000 
59,197 
990 
(2,030) 
(1,834) 
(152) 
56,171 

2020 
£’000 
52,407 
1,367 
7,047 
(1,493) 
(131) 
59,197 

The movement in the present value of the defined benefit obligations of the scheme in the year 
are as follows: 

Opening fair value of scheme liabilities 
Interest cost 
Actuarial losses  
Benefits paid 
Closing fair value of scheme liabilities 

2021 
£’000 
50,330 
840 
589 
(1,834) 
49,925 

The amounts recognised in the income statement in the year are as follows: 

Expenses  
Net interest income (note 11) 
Total expense / (income) included in income statement  

The actual returns on Scheme assets in the year are as follows: 

Expected return on scheme assets 
Actuarial (losses) / gains 

2021 
£’000 
152 
(150) 
2 

2021 
£’000 
990 
(2,030) 
(1,040) 

2020 
£’000 
45,977 
1,199 
4,647 
(1,493) 
50,330 

2020 
£’000 
131 
(168) 
(37) 

2020 
£’000 
1,367 
7,047 
8,414 

The  principal  assumptions  used  by  the  independent  qualified  actuaries  to  calculate  the 
liabilities under IAS 19 are set out below: 

Discount rate  

Limited Price Indexation (“LPI”) pension increases before 2030 
Limited Price Indexation (“LPI”) pension increases after 2030 
Inflation rate before 2030 
Inflation rate after 2030 

2021 
2.00% 
3.10% 
3.00% 
2.10% 
3.00% 

2020 
1.70% 
2.90% 
2.40% 
1.90% 
1.90% 

Assumptions  regarding  future  mortality  experience  are  set  based  on  mortality  tables  which 
allow for future mortality improvements. 

The average life expectancy in years of  a  pensioner  retiring  at  age 65 at the balance sheet 
date is as follows: 

Male 
Female 

2021 
22 
24 

2020 
22 
24 

Vertu Motors plc (Company Number: 05984855)  

116 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
30.  Retirement benefit asset (continued) 

The  average  life  expectancy  in  years  of  a  pensioner  retiring  at  age  65,  20  years  after  the 
balance sheet date is as follows: 

Male 
Female 

2021 
23 
25 

2020 
23 
25 

Amounts recognised in the Consolidated Statement of Comprehensive Income in the year are 
as follows: 

Actuarial (losses) / gains  
Related deferred tax liability (note 28) 
Total, included within retained earnings 

Cumulative actuarial (losses) / gains 

Sensitivity analysis 

2021 
£’000 
(2,619) 
498 
(2,121) 

(1,581) 

2020 
£’000 
2,400 
(408) 
1,992 

540 

The  table  below  gives  an  indication  of  the  impact  on  the  IAS  19  valuation  as  a  result  of 
changes to the principal assumptions: 

Change in assumption: 

0.25% increase in discount rate 
0.25% decrease in discount rate 
0.25% increase in price inflation (and associated assumptions) 
0.25% decrease in price inflation (and associated assumptions) 
1 year increase in life expectancy at age 65 
1 year decrease in life expectancy at age 65 

Approximate impact on 
current surplus: 
£’000 
1,863 
(1,972) 
(1,496) 
1,238 
(2,071) 
2,027 

31.  Ordinary share capital, share premium, other reserves, treasury share reserve and 

capital redemption reserve 

2021 

At 1 March 2020 
Issuance of treasury shares 
in satisfaction of exercised 
share options 
Purchase of treasury shares 
At 28 February 2021 

Ordinary 
shares of 
10p each 
Number of 
shares  
(‘000) 

Ordinary 
share 
capital 
£’000 

Share 
premium 
£’000 

Other 
 reserve 
£’000 

Treasury 
share 
reserve 
£’000 

Capital 
redemption 
reserve 
£’000 

Total 
£’000 

367,120 

36,917 

124,939 

10,645 

(803) 

2,810  174,508 

40 
(5,274) 
361,886 

- 
- 
36,917 

- 
- 
124,939 

- 
- 
10,645 

16 
(2,004) 
(2,791) 

- 
- 

16 
(2,004) 
2,810  172,520 

Vertu Motors plc (Company Number: 05984855)  

117 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
31.  Ordinary share capital, share premium, other reserves, treasury share reserve and 

capital redemption reserve (continued) 

The  other  reserve  is  a  merger  reserve,  arising  from  shares  issued  for  shares,  as 
consideration to the former shareholders of acquired businesses. 

2020 

At 1 March 2019 
Issuance of treasury shares 
in satisfaction of exercised 
share options 
Cancellation of repurchased 
shares 
Purchase of treasury shares 
At 29 February 2020 

Ordinary 
shares of 
10p each 
Number of 
shares  
(‘000) 

Ordinary 
share 
capital 
£’000 

Share 
premium 
£’000 

Other 
 reserve 
£’000 

Treasury 
share 
reserve 
£’000 

Capital 
 redemption 
reserve 
£’000 

Total 
£’000 

375,023 

37,661 

124,939 

10,645 

(602) 

2,066  174,709 

529 

- 

- 

- 

200 

- 

200 

(7,432) 
(1,000) 
367,120 

(744) 
- 
36,917 

- 
- 
124,939 

- 
- 
10,645 

- 
(401) 
(803) 

744 
- 

- 
(401) 
2,810  174,508 

Share Option Schemes 

Under  the  Group’s  equity-settled  share  option  schemes,  share  options  are  granted  to 
Executive  Directors  and  to  selected  employees.    The  exercise  price  of  the  granted  CSOP 
options is equal to the market price of the shares on the date of the grant and is £Nil in the 
case  of  options  issued  under  the  long  term  incentive  plan  (“LTIP”)  Scheme.    Options  are 
conditional on the employee completing three years’ service (the vesting period).  The options 
are  exercisable  starting  three  years  from  grant  date,  subject  to  the  performance  criteria  set 
out  below.    The  Group  has  no  legal  or  constructive  obligation  to  repurchase  or  settle  the 
options in cash. 

As  disclosed  in  note  8,  a  share  based  payments  charge  of  £265,000  (2020:  £733,000)  has 
been recognised during the year, in relation to the schemes as described below. 

Movements in the number of share options in issue during the year are as follows: 

Award Date  
28 Nov 20111 
12 Jun 20121 
24 Oct 20121 
20 Aug 20131 
5 Sep 2016 
13 Oct 2016 
23 Jun 20172 
6 Nov 2017 
2 Jul 2018 
17 Jul 20183 
8 Nov 2018 
3 Sep 20194 
1 Mar 2020 

Type 
CSOP 
CSOP 
CSOP 
LTIP 
LTIP 
CSOP 
LTIP 
CSOP 
CSOP 
LTIP 
CSOP 
LTIP 
PSO 

Granted / 
Outstanding at 28 
February 2021 
No of shares 
569,230 
2,000,000 
2,010,000 
53,583 
80,674 
- 
- 
2,530,000 
3,600,000 
458,864 
5,070,000 
- 
5,390,381 
21,762,732 

Granted / 
Outstanding at 29 
February 2020 
No of shares 
569,230 
2,000,000 
2,010,000 
53,583 
121,011 
1,880,000 
1,893,940 
2,640,000 
3,600,000 
458,864 
5,170,000 
1,168,417 
- 
21,565,045 

Exercise 
price 
26.00p 
27.50p 
39.25p 
0.00p 
0.00p 
45.38p 
0.00p 
45.00p 
49.60p 
0.00p 
38.00p 
0.00p 
0.00p 

Date from 
which 
exercisable 
28 Nov 2014 
30 Aug 2015 
30 Aug 2015 
20 Aug 2016 
5 Sep 2019 
13 Oct 2018 
23 Jun 2020 
7 Nov 2020 
2 Jul 2021 
17 Jul 2021 
8 Nov 2021 
3 Sep 2022 
1 Mar 2024 

Expiry date 
28 Nov 2021 
12 Jun 2022 
24 Oct 2022 
20 Aug 2023 
5 Sep 2026 
13 Oct 2026 
23 Jun 2027 
7 Nov 2027 
2 Jul 2028 
17 Jul 2028 
8 Nov 2028 
3 Sep 2029 
1 Mar 2030 

1  Vested.  
2  Lapsed during the period ended 28 February 2021 in full as a result of not satisfying the relevant performance criteria. 
3  Lapsed in full subsequent to 28 February 2021 as a result of not satisfying the relevant performance criteria. 
4  Cancelled during the year ended 28 February 2021. 

Vertu Motors plc (Company Number: 05984855)  

118 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
31.  Ordinary share capital, share premium, other reserves, treasury share reserve and 

capital redemption reserve (continued) 

Share Option Schemes (continued) 

Movements in the number of share options outstanding are as follows: 

At beginning of year 
Granted 
Forfeited 
Lapsed 
Exercised 
At end of year 

2021 
No of share 
options 
21,565,045 
8,355,086 
(389,677) 
(7,727,385) 
(40,337) 
21,762,732 

2020 
No of share 
options 
25,087,211 
1,168,417 
(940,000) 
(2,811,618) 
(938,965) 
21,565,045 

The  weighted  average  share  price  during  the  year  was  27.6p  (2020:  36.3p).  The  weighted 
average  fair  value  of  PSO  options  granted  during  the  year,  determined  using  the  Black-
Scholes model was 27.0p per option.   

Movements in the number of share options outstanding and their related exercise prices are 
as follows: 

CSOP 

LTIP 

PSO 

Total 

Options 
No of 
shares  
20,869,229 
- 
(940,000) 
(410,000) 
(1,650,000) 
17,869,229 

- 
(210,000) 
- 
(1,880,000) 

Weighted 
average 
exercise 
price 
43.64p 
- 
49.60p 
27.50p 
74.50p 
40.85p 

Options 
No of 
shares  
4,217,982 
1,168,417 
- 
(528,965) 
(1,161,618) 
3,695,816 

Weighted 
average 
exercise 
price 
0.00p 
0.00p 
- 
0.00p 
0.00p 
0.00p 

Options 
No of 
shares  
- 
- 
- 
- 
- 
- 

Weighted 
average 
exercise 
price 
- 
- 
- 
- 
- 
- 

- 
41.67p 
- 
45.38p 

- 
- 
(40,337) 
(3,062,356) 

- 
- 
0.00p 
0.00p 

8,355,086 
(179,677) 
- 
(2,785,029) 

0.00p 
0.00p 
- 
0.00p 

Options 
No of 
shares 
25,087,211 
1,168,417 
(940,000) 
(938,965) 
(2,811,618) 
21,565,045 

8,355,086 
(389,677) 
(40,337) 
(7,727,385) 

15,779,229 

40.16p 

593,123 

0.00p 

5,390,380 

0.00p 

21,762,732 

At 1 March 2019 
Granted 
Forfeited 
Exercised 
Lapsed 
At 29 February 
2020 
Granted 
Forfeited 
Exercised 
Lapsed 
At 28 February 
2021 

Significant inputs into the Black-Scholes model for the PSO option awards above are set out 
below: 

Vesting period  
Expected volatility 
Option life 
Expected life   
Annual risk-free interest rate  
Dividend yield  

3 years 
15% 
7 years 
3 years 
0.3% 
5% 

Expected volatility is based on statistical analysis of daily share prices since the admission of 
Vertu Motors plc to AiM.  This is then adjusted for events not considered to be reflective of the 
volatility of the share price going forward. 

Vertu Motors plc (Company Number: 05984855)  

119 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
31.  Ordinary share capital, share premium, other reserves, treasury share reserve and 

capital redemption reserve (continued) 

Share Option Schemes (continued) 

The  performance  conditions  attaching  to  any  share  options  issued  to  Executive  Directors, 
Senior  Management  or  colleagues  of  the  Company  are  considered  and  set  by  the 
Remuneration  Committee.    The  following  share  incentive  schemes  are  operated  by  the 
Company: 

a)  Share Incentive Plan (“SIP”) 

The SIP was introduced in accordance with appropriate legislation and it allows colleagues to 
invest in partnership shares out of gross salary.  A participant may withdraw from the SIP at 
any time but if he or she does so before the partnership shares have been held in trust for five 
years (except in certain specified circumstances such as redundancy or disability) he or she 
will incur an income tax liability.  The Company currently does not supplement or match the 
partnership shares acquired by colleagues. 

b)  Company  Share  Option  Plan  (“CSOP”)  Approved  and  Unapproved  Share  Option 

Schemes 

The  number  of  vested  options  issued  up  to  and  including  24  October  2012,  which  remain 
outstanding are shown in the table on page 118. 

The  CSOP  options  issued  on  13  October  2016  may  only  be  exercised  if  the  average  share 
price of the Company over at least one continuous period of 30 days between 1 August 2019 
and 31 July 2020 is above 75p and then 100% of the options vest. At an average share price 
of below  75p  none of the  options are  exercisable, these options therefore lapsed during the 
year. 

The CSOP options issued on 6 November 2017 may only be exercised if the average share 
price of the Company over at least one continuous period of 30 days between 1 August 2020 
and  31  July  2021  is  above  62.5p  and  then  100%  of  the  options  vest.  At  an  average  share 
price of 57.5p 50% of the options are exercisable. At prices between 57.5p and 62.5p, options 
will vest on a straight-line basis between 50% and 100%.  At a share price below 57.5p none 
of the options are exercisable. 

The CSOP options issued on 2 July 2018 may only be exercised if the average share price of 
the Company over at least one continuous period of 30 days between 1 August 2021 and 31 
July  2022  is  above  62.5p  and  then  100%  of  the  options  vest.  At  an  average  share  price  of 
57.5p  50%  of  the  options  are  exercisable.  At  prices  between  57.5p  and  62.5p,  options  will 
vest on a straight-line basis between 50% and 100%.  At a share price below 57.5p none of 
the options are exercisable. 

The CSOP options issued on 8 November 2018 may only be exercised if the average share 
price of the Company over at least one continuous period of 30 days between 1 August 2021 
and  31  July  2022  is  above  50.9p  and  then  100%  of  the  options  vest.  At  an  average  share 
price of 44.6p 50% of the options are exercisable. At prices between 44.6p and 50.9p, options 
will vest on a straight-line basis between 50% and 100%.  At a share price below 44.6p none 
of the options are exercisable. 

There were no CSOP share options issued during the financial year to 28 February 2021. 

c)  Long Term Incentive Plan (“LTIP”) 

Vesting  of  LTIP  awards  issued  subsequent  to  June  2015  is  subject  to  targets  based  on  the 
achievement  of  absolute  growth  in  the  Company’s  total  shareholder  return  (“TSR”)  and  the 
Group’s target return on shareholders’ equity. The vesting of such awards is measured over a 
three year period, but the awards are subject to an additional two year holding period before 
they can be exercised. 

On  17  July  2018,  458,864  LTIP  share  awards  were  made  to  Executive  Directors.    These 
awards lapsed in full subsequent to 28 February 2021 as a result of not satisfying the relevant 
performance criteria. 

Vertu Motors plc (Company Number: 05984855)  

120 

Notes to the Consolidated Financial Statements (continued) 
31.  Ordinary share capital, share premium, other reserves, treasury share reserve and 

capital redemption reserve (continued) 

Share Option Schemes (continued) 

d)  Partnership Share Options (“PSO”) 

A  new  share  incentive  (Partnership  Share  Options)  for  certain  of  the  Group’s  senior 
management  colleagues  was  introduced  in  the  financial  year  commencing  1  March  2020.  
Under this scheme colleagues received nil cost share options in the Company pro-rata to their 
basic salary. 

Vesting of PSO awards are then determined by the proportion of each colleague’s annual on-
target bonuses earned for the financial year in which they are awarded, up to a maximum of 
100% of the awards granted. Any vested options will then be capable of exercise at the end of 
a three-year holding period. 

On 1 March 2020, 8,355,086 PSO awards were made to certain senior managers. As a result 
of the impact of COVID-19 on the first quarter of the financial year ended 28 February 2021, 4 
months’ worth of the PSO awards, i.e. 2,785,029 options lapsed with the remaining 8 months’ 
worth  of  options,  i.e.  5,570,057  options,  being  capable  of  vesting  in  proportion  to  the  actual 
achievement of on-target bonuses between 1 July 2020 and 28 February 2021. 

On  1  March  2021  7,558,488  PSO  awards  have  been  made  in  respect  of  the  financial  year 
commencing on that date. 

32.  Hedging reserve 

The hedging reserve arises as a  result of cash flow  hedges in relation to interest rate swap 
derivatives.  The movements on the hedging reserve are as follows: 

At beginning of year 
Fair value losses on derivative financial instruments 
during the year 
Deferred taxation on fair value losses during year 
At end of year 

33.  Reconciliation of net cash flow to movement in net debt 

Net increase / (decrease) in cash and cash equivalents  
Cash inflow from proceeds of borrowings 
Cash outflow from repayment of borrowings 
Cash movement in net debt 

Capitalisation of loan arrangement fees  
Amortisation of loan arrangement fees 
Non-cash movement in net debt 

Movement in net debt (excluding lease liabilities) 
Opening net debt (excluding lease liabilities) 
Closing net debt (excluding lease liabilities) 

Lease liabilities at 1 March  
Capitalisation of new leases (Note 19) 
Disposal of lease liabilities (Note 19) 
Interest element of lease repayments (Note 11) 
Cash outflow from lease repayments (Note 19) 
Lease liabilities at 28 February 

2021 
£’000 
(407) 

(6) 
10 
(403) 

2020 
£’000 
(19) 

(468) 
80 
(407) 

2021 
£’000 

2020 
£’000 

26,989 
(22,760) 
19,705 
23,934 

75 
(175) 
(100) 

23,834 
(28,365) 
(4,531) 

(96,894) 
(12,098) 
2,549 
(3,632) 
18,974 
(91,101) 

(25,680) 
(2,381) 
- 
(28,061) 

118 
(175) 
(57) 

(28,118) 
(247) 
(28,365) 

(87,961) 
(22,325) 
- 
(3,595) 
16,987 
(96,894) 

Closing net debt (including lease liabilities) 

(95,632) 

(125,259) 

Vertu Motors plc (Company Number: 05984855)  

121 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
34.  Cash flow from movement in working capital  

The following adjustments have been made to reconcile from the movement in balance sheet 
heading to the amount presented in the cash flow from the movement in working capital. This 
is in order to more appropriately reflect the cash impact of the underlying transactions. 

2021 

Trade and other payables (Note 25) 
Contract liabilities (Note 29) 
At 28 February 2021 
At 29 February 2020 
Balance sheet movement 
Acquisitions (Note 17) 
Disposals (Note 17) 
Movement excluding business 
combinations 
Pension related balances  
Decrease in capital creditors 
Decrease in interest accrual 
Movement as shown in Consolidated 
Cash Flow Statement 

2020 

Trade and other payables  
Contract liabilities 
At 29 February 2020 
At 28 February 2019 
Balance sheet movement 
Acquisitions  
Deferred consideration on acquisitions  
Movement excluding business 
combinations 
Pension related balances  
Decrease in capital creditors 
Increase in interest accrual 
Movement as shown in Consolidated 
Cash Flow Statement 

Inventories 
(Note 21) 
£’000  

597,391 
639,177 
41,786 
23,691 
(1,885) 

Current trade 
and other 
receivables 
(Note 23) 
£’000 

59,375 
71,720 
12,345 
142 
(16) 

Trade and 
other 
payables 
£’000 
(688,948) 
(21,567) 
(710,515) 
(737,538) 
(27,023) 
(20,639) 
230 

63,592 

12,471 

(47,432) 

Inventories  
£’000  

Current trade 
and other 
receivables  
£’000 

639,177 
618,675 
(20,502) 
6,563 
- 

71,720 
62,893 
(8,827) 
286 
- 

Trade and 
other 
payables 
£’000 
(716,270) 
(21,268) 
(737,538) 
(740,777) 
(3,239) 
(2,380) 
4,100 

Total working 
capital 
movement 
£’000 

28,631 
152 
722 
135 

29,640 

Total working 
capital 
movement 
£’000 

(13,939) 

(8,541) 

(1,519) 

(23,999) 

131 
422 
(117) 

(23,563) 

Vertu Motors plc (Company Number: 05984855)  

122 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
35.  Reconciliation of movement in liabilities to cash arising from financing activities 

Borrowings 
£’000 

Lease 
liabilities 
£’000 

Treasury 
share 
reserve 
£’000 

Retained 
earnings 
£’000 

Total 
£’000 

69,204 

96,894 

(803) 

89,272 

254,567 

- 
- 
22,760 
(19,705) 
- 
3,055 

- 
- 
- 
- 
(15,342) 
(15,342) 

16 
(2,004) 
- 
- 
- 
(1,988) 

(16) 
- 
- 
- 
- 
(16) 

- 
(2,004) 
22,760 
(19,705) 
(15,342) 
(14,291) 

100 

- 

- 

- 

100 

- 
- 
- 
72,359 

12,098 
(2,549) 
- 
91,101 

- 
- 
- 
(2,791) 

- 
- 
14,567 
103,823 

12,098 
(2,549) 
14,567 
264,492 

As at 1 March 2020 
Cash flows from financing activities: 
Issue of treasury shares 
Purchase of treasury shares 
Proceeds from issue of loan 
Repayment of borrowings 
Lease repayments 
Net cash outflow from financing activities 
Other changes: 
Liability related: capitalisation and 
amortisation of loan fees and expenses 
Liability related: capitalisation of lease 
liabilities  
Liability related: disposal of lease liabilities 
Equity related: other movements 
As at 28 February 2021 

36.  Contingencies 

Contingent liabilities 

Under  sections  394A  and  479A  of  the  Companies  Act  2006,  the  parent  company  Vertu 
Motors plc has guaranteed all outstanding liabilities to which the subsidiaries listed on pages 
85 to 86 were subject to at the end of 28 February 2021 until they are satisfied in full.  These 
liabilities 
loans  of 
£320,589,000 (2020: £143,344,000).  Such guarantees are enforceable against Vertu Motors 
plc by any person to whom any such liability is due. 

total  £969,920,000  (2020:  £822,279,000), 

intercompany 

including 

37.  Capital commitments  

Capital  commitments  in  respect  of  property,  plant  and  equipment  amounting  to  £379,000 
were outstanding as at 28 February 2021 (2020: £3,127,000). 

38.  Related party transactions 

Key management personnel are defined as the Directors of the Company.  The remuneration 
of  the  Directors  who  served  during  the  year  ended  28  February  2021  is  set  out  in  the 
Directors’ Remuneration Report on pages 62 to 66. 

Ken  Lever,  a  Director  of  the  Company,  also  sits  on  the  board  of  Biffa  plc.    A  subsidiary 
company  of  Biffa  plc  provides  waste  disposal  services  to  the  Group  on  normal  commercial 
terms.    In  the  year  ended  28  February  2021,  the  value  of  such  services  provided  was 
£491,010  (2020:  £425,473).    £45,421  was  unpaid  at  28  February  2021  in  respect  of  these 
services  (2020:  £43,348).  In  the  year  ended  28  February  2021,  sales  of  £15,492  (2020: 
£43,674)  were  made  to  Biffa  plc,  of  which  £1,178  was  outstanding  at  the  year  end  (2020: 
£1,646).  

Vertu Motors plc (Company Number: 05984855)  

123 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements (continued) 
38.  Related party transactions (continued) 

During  the  year  to  28  February  2021,  Robert  Forrester,  David  Crane,  Karen  Anderson, 
Andrew Goss and Pauline Best bought and sold vehicles from and to the Group. The value of 
these  transactions  for  the  year  ended  28  February  2021  and  the  year  ended  29  February 
2020 is presented below.  No profit or loss was made in respect of these transactions in the 
year ended 28 February 2021 or the year ended 29 February 2020.  All of these transactions 
were  pursuant  to  an  employee  vehicle  ownership  plan  available  to  Executive  Directors  and 
certain Senior Managers. No outstanding balances were due to or from the Group in respect 
of these transactions at 28 February 2021 (2020: £Nil).  

2021 

Robert Forrester 
David Crane  
Karen Anderson 
Andrew Goss 
Pauline Best 

2020 

Robert Forrester 
David Crane  
Peter Jones1 
Pauline Best 
Andrew Goss  
Karen Anderson2 
1 resigned on 24 July 2019 
2 appointed on 1 March 2019 

Bought from the Group 

Sold to the Group 

Number of 
vehicles 

4 
3 
2 
1 
2 

Purchase 
price 
£’000 
323 
211 
122 
60 
109 

Number of 
vehicles 

4 
3 
2 
1 
2 

Sale price 
£’000 
325 
240 
124 
73 
105 

Bought from the Group 

Sold to the Group 

Number of 
vehicles 

5 
6 
1 
3 
2 
5 

Purchase 
price 
£’000 
402 
354 
97 
201 
145 
284 

Number of 
vehicles 

5 
6 
2 
2 
2 
5 

Sale price 
£’000 
415 
308 
173 
147 
119 
259 

39.  Post balance sheet events  

On  12  March  2021,  the  Group  acquired  the  trade  and  assets  of  a  Honda  car  dealership  in 
Huddersfield,  West  Yorkshire,  which  also  holds  an  authorised  repair  contract  for  Mitsubishi, 
from Hepworth Motor Group.  Total consideration of £0.8m was settled from the Group’s cash 
resources. 

On 7 May 2021, the Group disposed of a surplus property in Whitchurch following the closure 
of  its  Volkswagen  dealership  on  26  April  2021,  which  previously  operated  from  these 
premises.    Sale  proceeds  of  £430,000  were  received  generating  a  profit  on  disposal  of 
£55,000. 

Vertu Motors plc (Company Number: 05984855)  

124 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Company Balance Sheet 
As at 28 February 2021 

Fixed assets 
Intangible assets 
Tangible assets 
Investments  

Current assets 
Debtors 
Cash at bank and in hand 
Total current assets 

Note 

5 
6 
7 

8 

2021 
£’000 

445 
2,983 
166,722 
170,150 

153,932 
67,654 
221,586 

2020 
£’000 

                      421 
3,222 
166,722 
170,365 

171,452 
33,616 
205,068 

Creditors: amounts falling due within 
one year 

10 

(81,227) 

(78,202) 

Net current assets 

Total assets less current liabilities 

Creditors:  amounts falling due after 
more than one year 

140,359 

310,509 

126,866 

297,231 

11 

(63,004) 

(53,960) 

Net assets 

247,505 

243,271 

Capital and reserves 
Called up share capital 
Share premium account 
Other reserve 
Hedging reserve 
Treasury share reserve 
Capital redemption reserve 
Profit and loss account: 
At start of year 
Profit/(loss) for the year 
Other changes in retained earnings 

13 
13 
13 
14 
13 
13 

15 

36,917 
124,939 
10,645 
(403) 
(2,791) 
2,810 

69,170 
5,861 
357 
75,388 

36,917 
124,939 
10,645 
(407) 
(803) 
2,810 

82,724 
(5,102) 
(8,452) 
69,170 

Total shareholders’ funds 

247,505 

243,271 

These financial statements, on pages 125 to 137, have been approved for issue by the Board 
of Directors on 12 May 2021 and signed by: 

Robert Forrester 
Chief Executive 

Karen Anderson 
Chief Financial Officer 

Vertu Motors plc (Company Number: 05984855)  

125 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Company Statement of Changes in Equity 
For the year ended 28 February 2021 

  Ordinary 
share 
capital 
£’000 

Share 
premium 
£’000 

Other 
reserve 
£’000 

Hedging 
reserve 
£’000 

Treasury 
share 
reserve 
£’000 

Capital 
redemption 
reserve 
£’000 

Profit and 
loss account 
£’000 

Total 
Equity 
£’000 

36,917 

124,939 

10,645 

(407) 

(803) 

2,810 

69,170 

243,271 

- 

- 

- 

- 
- 

- 

- 

- 

- 

- 

- 
- 

- 

- 

- 

- 

- 

- 
- 

- 

- 

- 

10 

(6) 

4 
- 

- 

- 

- 

- 

- 

- 
16 

(2,004) 

- 

- 

- 

- 

- 
- 

- 

- 

5,861 

5,861 

- 

- 

10 

(6) 

5,861 
(16) 

5,865 
- 

- 

(2,004) 

373 

373 

36,917 

124,939 

10,645 

(403) 

(2,791) 

2,810 

75,388 

247,505 

As at 1 March 2020 
Profit for the year 
Tax on items taken 
directly to equity  

Fair value losses 

Total comprehensive 
income for the year 
Sale of treasury shares 
Purchase of treasury 
shares 
Share based payments 
charge 

As at 28 February 
2021 

The other reserve is a merger reserve, arising from shares issued for shares as consideration, 
to the former shareholders of acquired companies.  

For the year ended 29 February 2020 

  Ordinary 
share 
capital 
£’000 

Share 
premium 
£’000 

Other 
reserve 
£’000 

Hedging 
reserve 
£’000 

Treasury 
share 
reserve 
£’000 

Capital 
redemption 
reserve 
£’000 

Profit and 
loss account 
£’000 

Total 
Equity 
£’000 

As at 1 March 2019 
Loss for the year 
Tax on items taken 
directly to equity  

Fair value losses 

Total comprehensive 
expense for the year 

Sale of treasury shares 
Purchase of treasury 
shares 
Repurchase of own 
shares 
Cancellation of 
repurchased shares 
Dividend paid 
Share based payments 
charge 

37,661 

124,939 

10,645 

- 

- 

- 

- 
- 

- 

- 

(744) 
- 

- 

- 

- 

- 

- 
- 

- 

- 

- 
- 

- 

- 

- 

- 

- 
- 

- 

- 

- 
- 

- 

(19) 

- 

80 

(468) 

(388) 
- 

- 

- 

- 
- 

- 

(602) 

2,066 

82,724 

257,414 

- 

- 

- 

- 
200 

(401) 

- 

- 
- 

- 

- 

- 

- 

- 
- 

- 

- 

744 
- 

- 

(5,102) 

(5,102) 

- 

- 

80 

(468) 

(5,102) 
(200) 

(5,490) 
- 

- 

(401) 

(2,749) 

(2,749) 

- 
(6,122) 

- 
(6,122) 

619 

619 

As at 29 February 2020 

36,917 

124,939 

10,645 

(407) 

(803) 

2,810 

69,170 

243,271 

Vertu Motors plc (Company Number: 05984855)  

126 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Company Financial Statements 
1.  Accounting Policies 

Statement of compliance 

The  separate  financial  statements  of  Vertu  Motors  plc,  the  parent  undertaking,  have  been 
prepared  in  compliance  with  United  Kingdom  Accounting  Standards,  including  Financial 
Reporting Standard 102, “The Financial Reporting Standard applicable in the United Kingdom 
and the Republic of Ireland” (“FRS 102”) and the Companies Act 2006. 

Exemptions for qualifying entities under FRS 102 

FRS  102  allows  a  qualifying  entity  certain  disclosure  exemptions,  subject  to  certain 
conditions, which have been complied with. 

The  Company  has  taken  advantage  of  the  following  exemptions  in  paragraph  1.12  of  FRS 
102: 

- 

- 
- 
- 

from preparing a statement of cash flows and related notes, on the basis that it is a 
qualifying  entity  and  the  consolidated  statement  of  cash  flows  of  Vertu  Motors  plc 
includes the Company’s cash flows, 
certain disclosures in relation to financial instruments, 
certain disclosures in relation to share based payments; and 
from disclosing the Company key management personnel compensation. 

Basis of preparation 

Vertu  Motors  plc  is  a  Public  Limited  Company  which  is  listed  on  the  Alternative  Investment 
Market (AiM) and is incorporated and domiciled in England.   

The financial statements have been prepared on the going concern basis under the historical 
cost convention as modified by the revaluation of derivative financial instruments to fair value. 
Note  1  of  the  consolidated  financial  statements  provides  further  details  on  the  Directors’ 
conclusions regarding the going concern basis of preparation. 

The principal accounting policies, which have been consistently applied throughout the year, 
are set out below. 

No profit and loss account is presented by the Company, as permitted under section 408 of 
the  Companies  Act  2006.    The  profit  of  the  Company  for  the  year  ended  28  February  2021 
was £5,861,000 (2020: loss of £5,102,000). 

The  consolidated  financial  statements  include  the  results  of  all  subsidiaries  owned  by  Vertu 
Motors  plc  listed  on  pages  131  to  133  of  these  financial  statements.  Certain  of  these 
subsidiaries,  which  are  listed  below,  have  taken  the  exemption  from  an  audit  for  the  year 
ended  28  February  2021  by  virtue  of  s479A  of  Companies  Act  2006.  Certain  other 
subsidiaries, which are also listed below, have taken the exemption from preparing individual 
accounts for the year ended 28 February 2021 by virtue of s394A of Companies Act 2006. In 
order  to  allow  these  subsidiaries  to  take  the  audit  exemption  or  exemption  from  the 
preparation  of  individual  accounts  (as  appropriate),  the  Company  has  given  a  statutory 
guarantee  of  all  the  outstanding  liabilities  as  at  28  February  2021  of  the  subsidiaries  listed 
below, further detail of which is  provided in note 36 to the consolidated financial statements 
on page 123. 

The  subsidiaries  which  have  taken  an  exemption  from  an  audit  for  the  year  ended  28 
February 2021 by virtue of s479A Companies Act 2006 are: 

Albert Farnell Limited 
All Car Parts Limited 
Bristol Street First Investments Limited 
Bristol Street Fourth Investments Limited 
Grantham Motor Company Limited 
Hughes of Beaconsfield Limited 
Macklin Property Limited 
Sigma Holdings Limited 
South Hereford Garages Limited 

South Hereford Garages Trade Parts LLP 
Tyne Tees Finance Limited 
Vans Direct Limited 
Vertu Motors (Chingford) Limited 
Vertu Motors (Continental) Limited 
Vertu Motors (Knaresborough) Limited 
Vertu Motors (Property) Limited 
Vertu Motors (Property 2) Limited 
Vertu Motors (VMC) Limited 

Vertu Motors plc (Company Number: 05984855)  

127 

 
Notes to the Company Financial Statements (continued) 
1.  Accounting Policies (continued) 

Basis of preparation (continued) 

The subsidiaries which have taken an exemption from the preparation of individual accounts 
in respect of the year ended 28 February 2021 by virtue of s394A of Companies Act 2006 are: 

Aceparts Limited 
Best4Vans Limited 
Blacks Autos Limited 
Blake Holdings Limited 
Boydslaw 103 Limited 
Bristol Street (No.1) Limited 
Bristol Street (No.2) Limited 
Bristol Street Commercials (Italia) Limited 
Bristol Street Fifth Investments Limited 
Bristol Street Fleet Services Limited 
Bristol Street Group Limited 
Bristol Street Limited 
Brookside (1998) Limited 
BSH Pension Trustee Limited 
Carsandvansdirect Limited 
Compare Click Call Limited 
Dobies (Carlisle) Limited 
Dunfermline Autocentre Limited 
Easy Vehicle Finance Limited 
Gordon Lamb Group Limited 
Gordon Lamb Limited 
Gordon Lamb Holdings Limited 
Hillendale Group Limited 
Hillendale LR Limited 
Horseshoe Vehicle Contracts Limited 
Hughes Group Holdings Limited 

International Concessionaires Limited 
K C Motability Solutions Limited 
Merifield Properties Limited 
Motor Nation Car Hypermarkets Limited 
National Allparts Limited 
Newbolds Garage (Mansfield) Limited 
Nottingham TPS LLP 
Peter Blake (Chatsworth) Limited 
Peter Blake (Clumber) Limited 
Peter Blake Limited 
SHG Holdings Limited 
The Taxi Centre Limited 
Typocar Limited 
Vertu Fleet Limited 
Vertu Motors (AMC) Limited 
Vertu Motors (Durham) Limited 
Vertu Motors (Finance) Limited 
VanMan Limited 
Vertu Motors (Retail) Limited 
Vertu Motors (Pity Me) Limited 
Vertu Motors Property 2 Holdings Limited 
Vertu Ventures Limited 
Why Pay More For Cars Limited 
Widnes Car Centre Limited 
Widnes Car Centre (1994) Limited 

The auditors’ remuneration for audit and other services was £25,000 (2020: £25,000). 

Intangible assets 

Intangible  assets  comprise  computer  software  and  are  carried  at  cost  less  accumulated 
amortisation and any impairment losses.  Amortisation is provided on a straight-line basis to 
allocate  the  cost  of  the  asset  over  its  estimated  useful  life,  which  in  the  case  of  computer 
software is between four and six years. 

Tangible fixed assets 

Tangible fixed assets are stated at cost less accumulated depreciation and any impairment in 
value.    Cost  includes  expenditure  that  is  directly  attributable  to  the  acquisition  of  the  asset.  
Depreciation is provided at rates calculated to write off the cost of tangible fixed assets less 
their  estimated  residual  values,  on  a  straight-line  basis  over  their  estimated  useful  lives  as 
follows: 

Computer equipment 
Office equipment 

16.6% - 50%  
25% 

Investments 

Investments in subsidiary undertakings are stated at cost, less provision for impairment. 

Deferred taxation 

Deferred  tax  is  recognised  in  respect  of  all  timing  differences  that  have  originated  but  not 
reversed at the balance sheet date where transactions or events that result in an obligation to 
pay more tax in the future or a right to pay less tax in the future have occurred at the balance 
sheet date.  Timing differences are differences between the Company’s taxable profits and its 
results as stated in the financial statements that arise from the inclusion of gains and losses in 
tax  assessments  in  years  different  from  those  in  which  they  are  recognised  in  the  financial 
statements. 

Vertu Motors plc (Company Number: 05984855)  

128 

 
 
 
Notes to the Company Financial Statements (continued) 
1.  Accounting Policies (continued) 

Deferred taxation (continued) 

A deferred tax asset is regarded as recoverable and therefore recognised only to the extent 
that,  on  the  basis  of  all  available  evidence,  it  can  be  regarded  as  more  likely  than  not  that 
there  will  be  sufficient  taxable  profits  from  which  the  future  reversal  of  the  underlying  timing 
differences can be deducted. 

Deferred tax is measured at the tax rates that are expected to apply in the years in which the 
timing  differences  are  expected  to  reverse  based  on  tax  rates  and  laws  that  have  been 
enacted or substantively enacted by the balance sheet date.    

Deferred income 

Deferred  income  is  in  relation  to  vehicle  warranty  product  income.  The  Group  sells  used 
vehicle warranty policies which are in house products that can be taken out over 12, 24 or 36 
months  with  income  received  on  inception  of  the  policy.  The  policy  covers  replacement  of 
mechanical  and  electrical  parts  which  have  suffered  a  mechanical  breakdown,  the  cost  of 
labour to fit failed parts and breakdown assistance for the period of the warranty. 

When the  income is received  it  is recognised initially  as deferred  income  and is  released to 
the income statement on a straight-line basis over the life of each warranty policy. 

Revenue 

Revenue is recognised to the extent that it is probable that the economic benefits will flow to 
the Company and the revenue can be reliably measured.  In practice this means that revenue 
is recognised when a service has been undertaken. 

Share based payments 

The  Company  allows  employees  to  acquire  shares  of  the  Company  through  share  option 
schemes.    The  fair  value  of  share  options  granted  is  recognised  as  an  employee  expense 
with a corresponding increase in equity.  The Company operates a number of equity-settled, 
share-based compensation plans.  The total amount to be expensed over the vesting period 
is  determined  by  reference  to  the  fair  value  of  the  options  granted,  excluding  the  impact  of 
any non-market vesting conditions (for example, profitability and sales growth targets).   

Non-market vesting conditions are included in assumptions about the number of options that 
are  expected  to  vest.    At  each  balance  sheet  date,  the  entity  revises  its  estimates  of  the 
number  of  options  that  are  expected  to  vest.    It  recognises  the  impact  of  the  revision  to 
original  estimates,  if  any,  in  the  profit  and  loss  account,  with  a  corresponding  adjustment  to 
equity. 

The proceeds received net of any directly attributable transaction costs are credited to share 
capital (nominal value) and share premium when the options are exercised. 

Leases 

Leases in which a significant portion of the risks and rewards of ownership are retained by the 
lessor are classified as operating leases.  Payments made under operating leases (net of any 
incentives received from the lessor) are charged to the profit and loss account on a straight-
line basis over the period of the lease. 

2.  Critical accounting estimates and judgements 

The  Company  makes  estimates  and  assumptions  concerning  the  future.    The  resulting 
accounting  estimates,  will,  by  definition,  seldom  equal  the  related  actual  results.    The 
estimates and assumptions that have a significant risk of causing a material adjustment to the 
carrying amounts of assets and liabilities are discussed below: 

Impairment of fixed asset investments 

The  Company  tests  annually,  or  whenever  events  or  changes  in  circumstances  occur,  to 
determine  whether  the  fixed  asset  investments  held  have  suffered  any  impairment.  The 
recoverable  amounts of cash-generating units have been determined based on  value-in-use 
calculations.  These calculations require the use of estimates. Details of the key assumptions 
used for the impairment testing for the year ended 28 February 2021, as well as the results of 
sensitivity analysis performed, are provided in note 7. 

Vertu Motors plc (Company Number: 05984855)  

129 

 
Notes to the Company Financial Statements (continued) 
2.  Critical accounting estimates and judgements (continued) 

Share based payments 

Share options issued to certain employees are measured at fair value at the grant date using 
a fair value model, and are expensed on a straight-line basis over the vesting period based on 
an estimate of the number of options which will vest. The key assumptions of this model are 
disclosed in note 31 of the Vertu Motors plc consolidated financial statements. 

3.  Employee benefit expense 

Wages and salaries 
Social security costs 
Pension costs – defined contribution plans 

Share based payments charge (note 17) 

2021 
£’000 
11,452 
4,381 
2,022 
17,855 
265 
18,120 

2020 
£’000 
15,313 
1,341 
1,922 
18,576 
733 
19,309 

The  above  employee  benefit  expense  for  the  year  ended  28  February  2021  includes 
£1,946,000  of  Government  grant  income  in  respect  of  the  Coronavirus  Job  Retention 
Scheme. 

4.  Average monthly number of people employed (including Directors) 

Sales 
Service 
Administration 

5. 

Intangible assets 

Cost 
At 1 March 2020 
Additions 
Disposals 
At 28 February 2021 

Accumulated Amortisation 
At 1 March 2020 
Amortisation charge 
Disposals 
At 28 February 2021 

Net Book Value 
At 28 February 2021 
At 29 February 2020 

2021 
Number 
133 
23 
445 
601 

2020 
Number 
124 
23 
416 
563 

Computer  
Software 
£’000 
2,382 
266 
(2) 
2,646 

1,961 
242 
(2) 
2,201 

445 
421 

Vertu Motors plc (Company Number: 05984855)  

130 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Company Financial Statements (continued) 
6.  Tangible assets 

Cost 
At 1 March 2020 
Additions 
Disposals 
At 28 February 2021 

Accumulated Depreciation 
At 1 March 2020 
Depreciation charge 
Disposals 
At 28 February 2021 

Net Book Value 
At 28 February 2021 
At 29 February 2020 

7.  Fixed asset investments  

Computer 
equipment 
£’000 

Office 
equipment 
£’000 

9,184 
1,333 
(141) 
10,376 

6,026 
1,596 
(126) 
7,496 

2,880 
3,158 

549 
85 
- 
634 

485 
46 
- 
531 

103 
64 

Cost  
At 1 March 2020 and 28 February 2021 

Accumulated impairment charges 
At 1 March 2020 and 28 February 2021 

Net Book Value 
At 29 February 2020 and 28 February 2021 

Total 
£’000 

9,733 
1,418 
(141) 
11,010 

6,511 
1,642 
(126) 
8,027 

2,983 
3,222 

2020 
£’000 

179,993 

13,271 

166,722 

Vertu  Motors  plc,  the  Company,  as  at  28  February  2021  and  29  February  2020,  invested  in 
100% of the ordinary share capital of the following subsidiary undertakings, incorporated in the 
United Kingdom: 

Principal activity 

Company 
The registered office address of the following companies is Vertu House, Fifth Avenue 
Business Park, Team Valley, Gateshead, Tyne & Wear, NE11 0XA: 
Motor retailer 
Bristol Street First Investments Limited 
Motor retailer 
Bristol Street Fourth Investments Limited 
Motor retailer 
Vertu Motors (VMC) Limited 
Motor retailer 
Grantham Motor Company Limited 
Motor retailer 
Vertu Motors (Chingford) Limited  
Motor retailer 
Albert Farnell Limited 
Motor retailer 
South Hereford Garages Limited 4 
Motor retailer 
Tyne Tees Finance Limited 1 
Motor retailer 
Vertu Motors (Continental) Limited 1 
Motor retailer 
Hughes of Beaconsfield Limited 2 
Parts retailer 
South Hereford Garages Trade Parts LLP 1 
Online van retailer 
Vans Direct Limited 1 
Online advertising 
Vertu Motors Third Limited 
Online parts retailer 
All Car Parts Limited 1 
Property company 
Macklin Property Limited3 
Property company 
Vertu Motors (Property) Limited 
Property company 
Vertu Motors (Knaresborough) Limited3 
Property company 
Vertu Motors (Property 2) Limited 1 
Pension scheme trustee 
BSH Pension Trustee Limited 1 
Holding company (dormant subsidiaries) 
Vertu Motors (Durham) Limited 1 
Holding company (dormant subsidiaries) 
Bristol Street Fifth Investments Limited 1 
Holding company (dormant subsidiaries) 
Blake Holdings Limited 1 

Vertu Motors plc (Company Number: 05984855)  

131 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Company Financial Statements (continued) 
7.  Fixed asset investments (continued) 

Company 
Widnes Car Centre (1994) Limited 1 
Brookside (1998) Limited 1 
Hillendale Group Limited 
Gordon Lamb Group Limited 
Gordon Lamb Holdings Limited 1  
Bristol Street Group Limited 1 
Vertu Motors Property 2 Holdings Limited 
Sigma Holdings Limited 
Hughes Group Holdings Limited 
Vertu Ventures Limited 
Aceparts Limited  
SHG Holdings Limited 
Why Pay More For Cars Limited 1 
International Concessionaires Limited 1 
Vertu Motors (AMC) Limited 
Motor Nation Car Hypermarkets Limited 
Bristol Street Limited 1 
Bristol Street (No. 1) Limited 1 
Bristol Street (No. 2) Limited 1 
National Allparts Limited 1 
Merifield Properties Limited 1 
Peter Blake Limited 1 
Peter Blake (Chatsworth) Limited 1 
Peter Blake (Clumber) Limited 1 
Typocar Limited 
Widnes Car Centre Limited 1 
KC Mobility Solutions Limited 1 
Compare Click Call Limited 
Dobies (Carlisle) Limited 1 
Newbolds Garages (Mansfield) Limited 1 
Hillendale LR Limited 1 
Blacks Autos Limited 1 
Gordon Lamb Limited 1  
Vertu Motors (Finance) Limited 
Vertu Motors (Pity Me) Limited 1 
Bristol Street Commercials (Italia) Limited 
Vertu Fleet Limited 
Vertu Motors (Retail) Limited 
Bristol Street Fleet Services Limited 1 
VanMan Limited 1 
Best4Vans Limited 1 
Horseshoe Vehicle Contracts Limited 1 
Carsandvansdirect Limited 1 
Nottingham TPS LLP 1 
The registered address of the following companies is Dunfermline Autocentre, Halbeath Road, 
Dunfermline, Fife, KY12 7RD 
Boydslaw 103 Limited 1 
Dunfermline Autocentre Limited 1 

Principal activity 
Holding company (dormant subsidiaries) 
Holding company (dormant subsidiaries) 
Holding company (dormant subsidiaries) 
Holding company (dormant subsidiaries) 
Holding company (dormant subsidiaries) 
Holding company 
Holding company 
Holding company 
Holding company 
Holding company 
Holding company 
Holding company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant company 
Dormant LLP 

Holding company  
Dormant company 

The registered address of the following companies is Peugeot Paisley, Saturn Avenue, 
Phoenix Retail Park, Paisley, PA1 2BH 
The Taxi Centre Limited  
Easy Vehicle Finance Limited  
1 Held indirectly by the Company. 
2 On 1 April 2020, the trade and assets of this subsidiary were transferred to other wholly owned subsidiaries of the 
Group, thereafter this subsidiary ceased to trade. 
3On  16  September  2020,  the  freehold  and  long  leasehold  properties  held  by  these  companies  were  transferred  to 
another wholly owned subsidiary of the Group, thereafter this subsidiary cased to trade. 
4On 1 May 2021, the trade and assets of this subsidiary were transferred to another wholly owned subsidiary of the 
Group, thereafter this subsidiary ceased to trade. 

Dormant company 
Dormant company 

Vertu Motors plc (Company Number: 05984855)  

132 

 
 
 
 
Notes to the Company Financial Statements (continued) 
7.  Fixed asset investments (continued) 

Furthermore,  the  following  subsidiary  undertaking  (ordinary  shares  100%  owned  and 
incorporated  within  the  United  Kingdom)  was  incorporated  in  the  year  ended  28  February 
2021: 

Company 
Vertu Accident Repair Limited 

Principal activity 
Maintenance and repair of motor vehicles 

The  registered  address  of  Vertu  Accident  Repair  Limited  is  Vertu  House,  Fifth  Avenue 
Business Park, Team Valley, Gateshead, Tyne & Wear NE11 0XA. 

The  Directors  believe  that  the  carrying  value  of  the  investments  is  supported  by  their 
underlying net assets. 

The  Company  tests  annually,  or  whenever  events  or  changes  in  circumstances  occur,  to 
determine  whether  the  fixed  asset  investments  held  have  suffered  any  impairment.  The 
recoverable  amounts  of  cash-generating  units  (“CGUs”)  have  been  determined  based  on 
value-in-use calculations.   

The key assumptions for the value in use calculations are those regarding the discount rates, 
growth rates and expected changes to gross profits and direct costs during the year in respect 
of the Company’s trading subsidiaries: 

•  Management  estimates  discount  rates  using  pre-tax  rates  that  reflect  current  market 

assessments and the time value of money and the risks specific to the CGUs. 

•  Growth rates are based upon industry forecasts and the past performance of the CGU. 

•  Changes in gross profits and direct costs are based on past practices and expectations of 

future changes in the market. 

Annual  growth  rates  typically  between  0%  and  3%  are  assumed  for  years  three  to  five 
depending on the CGU, after which a growth rate of 0% is assumed to perpetuity. Cash flows 
into perpetuity have been used to reflect the long-term and open-ended nature of the Group’s 
business model. 

A risk adjusted pre-tax discount rate reflecting the Group’s Weighted Average Cost of Capital 
(“WACC”) of 8% (2020: 8%) is applied. 

Sensitivity  analysis  has  been  performed  on  the  impairment  test  based  on  three  potential 
scenarios with the following results: 

• 

• 

• 

If COVID-19 restrictions were to force further closures of non-essential retail were to 
take  place  for  a  3  month  period  in  the  year  ended  28  February  2022  on  the  same 
terms  as  the  restrictions  seen  between  November  2020  and  April  2021,  it  is  not 
expected to create an additional impairment charge. 

If the growth rate in years three to five is reduced to -10%, the Company would incur 
an additional impairment charge in respect of fixed asset investments of £1.8m. 

If  the  pre-tax  WACC  was  increased  to  12%,  the  Company  would  incur  an  additional 
impairment charge in respect of fixed asset investments of £3.1m. 

8.  Debtors 

Trade debtors 
Amounts owed by Group undertakings 
Deferred tax asset (note 9) 
Value Added Tax 
Prepayments and accrued income  

2021 
£’000 
1,828 
141,989 
2,416 
2,525 
5,174 
153,932 

2020 
£’000 
1,401 
157,478 
1,733 
3,586 
7,254 
171,452 

Amounts  owed  by  Group  undertakings  are  unsecured,  bear  no  interest  and  have  no  fixed 
repayment date.  

Vertu Motors plc (Company Number: 05984855)  

133 

 
 
 
Notes to the Company Financial Statements (continued) 
9.  Deferred tax asset 

At beginning of year 
Credited to the profit and loss account  
Credited directly to equity 
At end of year 

2021 
£’000 
1,733 
673 
10 
2,416 

2020 
£’000 
1,467 
186 
80 
1,733 

The amounts recognised for deferred tax assets, calculated under the liability method at 19% 
(2020: 17%) are set out below: 

Depreciation in excess of capital allowances 
Other short-term timing differences 
Total 

2021 
£’000 
731 
1,685 
2,416 

2020 
£’000 
601 
1,132 
1,733 

During  the  year  ending  28  February  2022,  the  reversal  of  deferred  tax  assets  is  expected  to 
decrease the corporation tax charge for the year by £896,000.  This is primarily due to timing 
differences in relation to depreciation in excess of capital allowances. 

10.  Creditors:  amounts falling due within one year 

Trade creditors 
Other creditors 
Corporation tax 
Other taxation and social security 
Accruals  
Deferred income 

2021 
£’000 
6,377 
26,000 
732 
5,579 
30,144 
12,395 
81,227 

2020 
£’000 
8,421 
26,000 
2,094 
5,180 
25,533 
10,974 
78,202 

Other  creditors  comprise  non-interest  bearing  advance  payments  from  the  Group’s  finance 
company partners. 

Accruals includes £10,740,000 (2020: £12,767,000) in respect of outstanding service plans. 

11.  Creditors:  amounts falling due after more than one year 

Bank borrowings 
Deferred income (note 12) 

Borrowings are repayable as follows: 
Under 1 year 
1-2 years 
2-5 years 

2021 
£’000 
53,832 
9,172 
63,004 

2021 
£’000 
- 
- 
53,832 
53,832 

2020 
£’000 
43,657 
10,303 
53,960 

2020 
£’000 
- 
- 
43,657 
43,657 

The  bank  borrowings  are  secured  on  the  assets  of  the  Company  and  the  Group.    The  table 
below  analyses  the  Company’s  financial  liabilities  into  relevant  maturity  groupings  based  on 
the  remaining  period  at  the  balance  sheet  date  to  contractual  maturity  date.    The  amounts 
disclosed  in  the  table  are  the  contractual  undiscounted  cash  flows.    Balances  due  within  12 
months equal their carrying amounts as the impact of discounting is not significant.   

Vertu Motors plc (Company Number: 05984855)  

134 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Company Financial Statements (continued) 
11.  Creditors:  amounts falling due after more than one year (continued) 

Bank borrowings 
Trade and other creditors 
At 28 February 2021 

Bank borrowings 
Trade and other creditors 
At 29 February 2020 

12.  Deferred income 

Within one 
year 

Within two 
to five years 

£’000 
- 
81,227 
81,227 

£’000 
53,832 
9,172 
63,004 

Within one 
year 

Within two 
to five years 

£’000 
- 
78,202 
78,202 

£’000 
43,657 
10,303 
53,960 

Total 
£’000  
53,832 
90,399 
144,231 

Total 
£’000  
43,657 
88,505 
132,162 

Deferred income due in greater than one year comprises: 

Warranty income 

2021 
£’000 
9,172 
9,172 

2020 
£’000 
10,303 
10,303 

Deferred  income  relates  to  used  car  warranty  products  sold  by  the  Group.  These  warranty 
policies  can  be  taken  out  over  12,  24  or  36  months  with  income  received  in  advance  of  this 
period being released on a straight-line basis over the life of the policies. There is an additional 
£9,294,000 included in ‘Deferred income’ in creditors: amounts falling due within one year, in 
respect  of  such  warranties  recognising  the  amount  to  be  released  over  the  next  12  months 
(2020: £8,915,000). 

13.  Called up  share capital,  share premium, other reserve, treasury  share reserve and 

capital redemption reserve  

2021 

Ordinary 
shares of 
10p each 
Number of 
shares 
(‘000) 

Called up 

Share 
Share  premium 
account 
capital 
£’000 
£’000 

Other 
reserve 
£’000 

Treasury 
share 
reserve 
£’000 

Capital 
redemption 
reserve 
£’000 

Total 
£’000 

At 1 March 2020 
Issuance of treasury 
shares in satisfaction 
of exercised share 
options 
Purchase of treasury 
shares 
At 28 February 2021 

367,120 

36,917 

124,939 

10,645 

(803) 

2,810 

174,508 

40 

- 

- 

- 

16 

- 

16 

(5,274) 
361,886 

- 
36,917 

- 
124,939 

- 
10,645 

(2,004) 
(2,791) 

- 
2,810 

(2,004) 
172,520 

All issued shares are fully paid-up. 

The other reserve is a merger reserve, arising from shares issued for shares as consideration 
to the former shareholders of acquired businesses.  

Vertu Motors plc (Company Number: 05984855)  

135 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Company Financial Statements (continued) 
13.  Called up  share capital,  share premium, other  reserve, treasury  share reserve and 

capital redemption reserve (continued) 

2020 

Ordinary 
shares of 

10p each 
Number of 
shares 
(‘000) 

Called up 

Share 
Share  premium 
account 
capital 
£’000 
£’000 

Other 
reserve 
£’000 

Treasury 
share 
reserve 
£’000 

Capital 
redemption 
reserve 
£’000 

Total 
£’000 

375,023 

37,661 

124,939 

10,645 

(602) 

2,066  174,709 

At 1 March 2019 
Sale of treasury 
shares 
Issuance of treasury 
shares in satisfaction 
of exercised share 
options 
Purchase of treasury 
shares 
Cancellation of 
repurchased shares 
At 29 February 2020 

- 

529 

(1,000) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(7,432) 
367,120 

(744) 
36,917 

- 
124,939 

- 
10,645 

200 

- 

(401) 

- 
(803) 

2021 
£’000 

(407) 

(6) 
10 
(403) 

2021 
£’000 
69,170 
5,861 
- 
373 
- 
(16) 
75,388 

- 

- 

- 

200 

- 

(401) 

744 

- 
2,810  174,508 

2020 
£’000 

(19) 

(468) 
80 
(407) 

2020 
£’000 
82,724 
(5,102) 
(6,122) 
619 
(2,749) 
(200) 
69,170 

14.  Hedging reserve 

Cash flow hedges: 
At beginning of year 
Fair value losses on derivative financial instruments 
during the year 
Deferred taxation on fair value losses during year 
At end of year 

15.  Profit and loss account 

As at beginning of year 
Profit/(loss) for the financial year 
Dividend paid  
Share based payments charge 
Repurchase of own shares 
Treasury shares issued 
As at end of year 

16.  Dividends per share 

As a result of the substantial amounts of Government support received and the need to protect the 
Group’s liquidity in the first quarter of the year ended 28 February 2021, the Board did not declare 
a final dividend for the year ended 29 February 2020, nor any dividend for the financial year ended 
28  February  2021.    Dividends  of  £6,122,000  were  paid  in  the  year  ended  29  February  2020, 
representing 1.65p per share. 

17.  Share based payments 

For  details  of  share  based  payment  awards  and  fair  values,  see  note  31  to  the  consolidated 
financial  statements.    The  Company  financial  statements  include  a  share  based  payments 
charge for the year of £265,000 (2020: £733,000).  

18.  Contingencies 

See note 36 to the consolidated financial statements for details of contingent liabilities as at the 
balance sheet date. 

Vertu Motors plc (Company Number: 05984855)  

136 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Company Financial Statements (continued) 
19.  Directors’ remuneration 

The  remuneration  of  the  Directors  who  served  during  the  year  from  1  March  2020  to  28 
February 2021 is set out within the Directors’ Remuneration Report on pages 62 to 66. 

20.  Commitments 

The Company leases vehicles under non-cancellable operating lease agreements. 

The future aggregate minimum lease payments under non-cancellable operating leases is set 
out below: 

Commitments under non-cancellable operating leases 
payable: 
No later than 1 year 
Later than 1 year and no later than 5 years 
Later than 5 years 

2021 
£’000 
463 
421 
- 
884 

2020 
£’000 
142 
318 
- 
460 

21.  Related party transactions 

The  Company  has  related  party  relationships  with  its  subsidiaries  and  with  key  management 
personnel. 

Transactions  with  the  Directors  of  the  Company  are  disclosed  in  note  38  of  the  consolidated 
financial statements.  

Vertu Motors plc (Company Number: 05984855)  

137 

 
 
 
 
 
 
Alternative Performance Measures 
Set  out  below  are  the  definitions  and  sources  of  various  alternative  performance  measures 
which  are  referred  to  throughout  the  Annual  Report.    All  financial  information  provided  is  in 
respect of the Vertu Motors plc Group. 

Definitions 

Like-for-like  

FY21  

FY20 

Q1 FY21 

Q1 FY20 

Dealerships 
consecutive financial years. 

that  have  comparable 

trading  periods 

in 

two 

The twelve month period ended 28 February 2021. 

The twelve month period ended 29 February 2020. 

The three month period ended 31 May 2020. 

The three month period ended 31 May 2019. 

Q2 – 4 FY21 

The nine month period ended 28 February 2021. 

Q2 – 4 FY20 

The nine month period ended 29 February 2020. 

Adjusted 

Adjusted  for  amortisation  of  intangible  assets  and  share  based 
payments, as these are unconnected with the ordinary business of 
the Group. 

Aftersales gross margin  Aftersales  gross  margin  compares  the  gross  profit  earned  from 
aftersales  activities  to  the  total  aftersales  revenues,  including 
internal  revenue  relating  to  service  and  vehicle  preparation  work 
performed on the Group’s own vehicles.  This is to properly reflect 
the real activity of the Group’s aftersales department. 

Alternative Performance Measures 

Adjusted Operating Profit  

Operating profit 
Non-underlying items (note 8): 
Net impairment charges  
Amortisation (note 16) 
Share based payment charge (note 31) 
Adjusted operating profit 

Adjusted Net Cash / (Debt) 

Cash and cash equivalents 
Borrowings (note 26) 
Net debt (excluding lease liabilities) (note 33) 
Used car stocking loans – other borrowings (note 26) 
Adjusted net cash / (debt) 

Free Cash Flow 

Net cash inflow from operating activities 
Purchase of other property, plant and equipment 
Purchase of intangible assets 
Proceeds from disposal of property, plant and 
equipment 
Principal elements of lease repayments 
Free cash flow 

Vertu Motors plc (Company Number: 05984855)  

138 

2021 
£’000 
31,630 

1,452 
436 
265 
33,783 

2021 
£’000 
67,828 
(72,359) 
(4,531) 
5,948 
1,417 

2021 
£’000 
74,920 
(11,844) 
(264) 

972 
(15,342) 
48,442 

2020 
£’000 
16,473 

14,378 
595 
733 
32,179 

2020 
£’000 
40,839 
(69,204) 
(28,365) 
25,547 
(2,818) 

2020 
£’000 
19,502 
(14,180) 
(155) 

3,255 
(13,392) 
(4,970) 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Alternative Performance Measures (continued) 
Adjusted Profit Before Tax (PBT)  

Profit before tax 
Non-underlying items (note 8): 
Impairment charges 
Amortisation  
Share based payment charge  
Adjusted PBT 

Tangible net assets per share  

Net assets 
Less: 
Goodwill and other indefinite life assets 
Other intangible assets 
Add: 
Deferred tax on above adjustments 
Tangible net assets 
Tangible net assets per share 

2021 
£’000 
22,399 

1,452 
436 
265 
24,552 

2021 
£’000 
275,940 

(99,192) 
(1,948) 

6,764 
181,564 
50.2p 

2020 
£’000 
7,317 

14,378 
595 
733 
23,023 

2020 
£’000 
263,373 

(99,315) 
(2,120) 

6,821 
168,759 
46.0p 

At 29 February 2020, there were 369,173,981 shares in issue (2020: 369,173,981) of which, 
7,287,304  were  held  by  the  Group’s  employee  benefit  trust  (2019:  2,053,821).    Rights  to 
dividends  on  shares  held  in  the  Group’s  employee  benefit  trust  have  been  waived  and 
therefore such shares are not included in the tangible net asset per share calculation. 

Like-for-like reconciliations: 

Revenue 

Revenue 
Acquisitions 
Disposals 
Like-for-like revenue 

Revenues by department 

2021 
£’m 
2,547.7 
(177.9) 
(7.0) 
2,362.8 

2020 
£’m 
3,064.5 
(12.1) 
(39.1) 
3,013.3 

2021 

New car retail and Motability 
New fleet and commercial 
Used cars  
Aftersales 
Total revenue 

2020  

New car retail and Motability 
New fleet and commercial 
Used cars  
Aftersales 
Total revenue 

FY21 
Group 
revenue 
£’m 
739.7 
578.4 
1,008.4 
221.2 
2,547.7 

FY20 
Group 
revenue 
£’m 
862.5 
708.5 
1,235.4 
258.1 
3,064.5 

Q1 FY21 
Group 
revenue 
£’m 
132.2 
77.1 
92.6 
30.4 
332.3 

Q1 FY20 
Group 
revenue 
£’m 
299.3 
225.7 
335.2 
66.7 
926.9 

Q2 – 4 FY21 like-for-like 

Q2 – 4 FY21 
Group 
revenue 
£’m 
607.5 
501.3 
915.8 
190.8 
2,215.4 

Q2 – 4 FY21 
Acquisitions 
revenue 
£’m 
(56.0) 
(17.9) 
(72.9) 
(16.1) 
(162.9) 

Q2 – 4 FY21 
Disposals 
revenue 
£’m 
(4.1) 
- 
(1.8) 
(0.5) 
(6.4) 

Q2 – 4 FY21 
Like-for-like 
 revenue 
£’m 
547.4 
483.4 
841.1 
174.2 
2,046.1 

Q2 – 4 FY20 like-for-like 

Q2 – 4 FY20 
Group 
revenue 
£’m 
563.2 
482.8 
900.2 
191.4 
2,137.6 

Q2 – 4 FY20 
Acquisitions 
revenue 
£’m 
(4.4) 
- 
(6.3) 
(1.4) 
(12.1) 

Q2 – 4 FY20 
Disposals 
revenue 
£’m 
(6.4) 
(0.2) 
(16.5) 
(2.2) 
(25.3) 

Q2 – 4 FY20 
Like-for-like 
 revenue 
£’m 
552.4 
482.6 
877.4 
187.8 
2,100.2 

Vertu Motors plc (Company Number: 05984855)  

139 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Alternative Performance Measures (continued) 
Like-for-like reconciliations (continued): 

Aftersales revenue by department  

2021 

Parts 
Accident repair 
Parts and accident repair 
Service 
Total aftersales revenue1 

2020  

Parts 
Accident repair 
Parts and accident repair 
Service 
Total aftersales revenue1 
1 Inclusive of both internal and external revenue 

Q2 – 4 FY21 like-for-like 

FY21 
Group 
revenue 
£’m 
134.5 
5.8 
140.3 
122.6 
262.9 

Q1 FY21 
Group 
revenue 
£’m 
18.9 
0.5 
19.4 
15.7 
35.1 

Q2 – 4 FY21 
Group 
revenue 
£’m 
115.6 
5.3 
120.9 
106.9 
227.8 

Q2 – 4 FY21 
Acquisitions 
revenue 
£’m 
(8.3) 
(1.2) 
(9.5) 
(9.1) 
(18.6) 

Q2 – 4 FY21 
Disposals 
revenue 
£’m 
(0.6) 
- 
(0.6) 
(0.2) 
(0.8) 

Q2 – 4 FY21 
Like-for-like 
 revenue 
£’m 
106.7 
4.1 
110.8 
97.6 
208.4 

FY20 
Group 
revenue 
£’m 
164.8 
6.4 
171.2 
134.7 
305.9 

Q2 – 4 FY20 like-for-like 

Q1 FY20 
Group 
revenue 
£’m 
42.4 
1.5 
43.9 
35.8 
79.7 

Q2 – 4 FY20 
Group 
revenue 
£’m 
122.4 
4.9 
127.3 
98.9 
226.2 

Q2 – 4 FY20 
Acquisitions 
revenue 
£’m 
(0.6) 
(0.2) 
(0.8) 
(0.8) 
(1.6) 

Q2 – 4 FY20 
Disposals 
revenue 
£’m 
(2.0) 
- 
(2.0) 
(1.1) 
(3.1) 

Q2 – 4 FY20 
Like-for-like 
 revenue 
£’m 
119.8 
4.7 
124.5 
97.0 
221.5 

Gross profit (“GP”) by department  

2021 

New car retail and Motability 
New fleet and commercial 
Used cars  
Aftersales 
Total GP 

2020  

New car retail and Motability 
New fleet and commercial 
Used cars  
Aftersales 
Total GP 

FY21 
Group GP 
£’m 
54.3 
23.2 
93.9 
129.6 
301.0 

Q1 FY21 
Group GP 
£’m 
11.7 
3.6 
7.7 
16.5 
39.5 

Q2 – 4 FY21 
Group GP 
£’m 
42.6 
19.6 
86.2 
113.1 
261.5 

FY20 
Group GP 
£’m 
62.7 
25.8 
102.1 
143.5 
334.1 

Q1 FY20 
Group GP 
£’m 
19.4 
7.1 
27.8 
37.1 
91.4 

Q2 – 4 FY20 
Group GP 
£’m 
43.3 
18.7 
74.3 
106.4 
242.7 

Q2 – 4 FY21 like-for-like 

Q2 – 4 FY21 
Acquisitions 
GP 
£’m 
(3.8) 
(0.8) 
(5.0) 
(9.4) 
(19.0) 

Q2 – 4 FY21 
Disposals 
GP 
£’m 
(0.3) 
- 
(0.1) 
(0.3) 
(0.7) 

Q2 – 4 FY21 
Like-for-like 
 GP 
£’m 
38.5 
18.8 
81.1 
103.4 
241.8 

Q2 – 4 FY20 like-for-like 

Q2 – 4 FY20 
Acquisitions 
GP 
£’m 
(0.2) 
- 
(0.5) 
(0.8) 
(1.5) 

Q2 – 4 FY20 
Disposals 
GP 
£’m 
(0.5) 
- 
(1.0) 
(1.2) 
(2.7) 

Q2 – 4 FY20 
Like-for-like 
 GP 
£’m 
42.6 
18.7 
72.8 
104.4 
238.5 

Vertu Motors plc (Company Number: 05984855)  

140 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Alternative Performance Measures (continued) 
Like-for-like reconciliations (continued): 

Aftersales gross profit by department  

2021 

Parts 
Accident repair 
Parts and accident repair 
Service 
Total aftersales GP 

2020  

Parts 
Accident repair 
Parts and accident repair 
Service 
Total aftersales GP 

FY21 
Aftersales 
GP 
£’m 
30.3 
3.8 
34.1 
95.5 
129.6 

Q1 FY21 
Aftersales 
GP 
£’m 
4.3 
0.4 
4.7 
11.8 
16.5 

Q2 – 4 FY21 
Aftersales 
GP 
£’m 
26.0 
3.4 
29.4 
83.7 
113.1 

Q2 – 4 FY21 like-for-like 
Q2 – 4 FY21 
Acquisitions 
GP 
£’m 
(1.7) 
(0.7) 
(2.4) 
(7.0) 
(9.4) 

Q2 – 4 FY21 
Disposals 
GP 
£’m 
(0.2) 
- 
(0.2) 
(0.1) 
(0.3) 

                              Q2 – 4 FY20 like-for-like 

FY20 
Aftersales 
GP 
£’m 
35.7 
4.4 
40.1 
103.4 
143.5 

Q1 FY20 
Aftersales 
GP 
£’m 
9.0 
1.1 
10.1 
27.0 
37.1 

Q2 – 4 FY20 
Aftersales 
GP 
£’m 

26.7 
3.3 
30.0 
76.4 
106.4 

Q2 – 4 FY20 
Acquisitions 
GP 

Q2 – 4 FY20 
Disposals  
GP 

£’m 
(0.1) 
(0.1) 
(0.2) 
(0.6) 
(0.8) 

£’m 
(0.5) 
- 
(0.5) 
(0.7) 
(1.2) 

Q2 – 4 FY21 
Like-for-like 
 GP 
£’m 
24.1 
2.7 
26.8 
76.6 
103.4 

Q2 – 4 FY20 
Like-for-like 
GP 
£’m 
26.1 
3.2 
29.3 
75.1 
104.4 

Operating expenses 

Underlying operating expenses (net) 
Job Retention Scheme Grant (“JRS Grant”) 
Underlying operating expenses (gross) 

Q1  
£’m 
51.2 
17.7 
68.9 

FY21 
Q2 – 4  
£’m 
216.0 
10.1 
226.1 

FY21 
£’m 
267.2 
27.8 
295.0 

Q1  
£’m 
76.2 
- 
76.2 

FY20 

Q2 – 4  
£’m 
225.7 
- 
225.7 

FY20 
£’m 
301.9 
- 
301.9 

Q1 FY21  

Q1 FY20  

Total  
£’m 
51.2 
17.7 

Acquisitions 
£’m 
(3.6) 
- 

Disposals 
£’m 
(0.3) 
- 

 Like-
for-like 
£’m 
47.3 
17.7 

Total  
£’m 
76.2 
- 

Acquisitions 
£’m 
- 
- 

Disposals 
£’m 
(1.3) 
- 

Like-for-
like 
£’m 
74.9 
- 

68.9 

(3.6) 

(0.3) 

65.0 

76.2 

- 

(1.3) 

74.9 

Operating expenses (net) 
JRS Grant 
Underlying operating 
expenses (gross) 

Q2 – 4 FY21  

Q2 – 4 FY20  

Operating expenses (net) 
JRS Grant 
Underlying operating 
expenses (gross) 

Total  
£’m 
216.0 
10.1 

Acquisitions 
£’m 
(20.6) 
- 

Disposals 
£’m 
(0.5) 
- 

 Like-for-
like 
£’m 
194.9 
10.1 

Total  
£’m 
225.7 
- 

Acquisitions 
£’m 
(2.0) 
- 

Disposals 
£’m 
(2.7) 
- 

Like-for-
like 
£’m 
221.0 
- 

226.1 

(20.6) 

(0.5) 

205.0 

225.7 

(2.0) 

(2.7) 

221.0 

Vertu Motors plc (Company Number: 05984855)  

141 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Company Information 
Nominated Advisor and Broker           

Zeus Capital Limited 
82 King Street 
Manchester 
M2 4WQ  

Solicitors 

Womble Bond Dickinson (UK) LLP  
St Ann’s Wharf  
112 Quayside  
Newcastle upon Tyne  
NE1 3DX 

Independent Auditors 

PricewaterhouseCoopers LLP 
Chartered Accountants and Statutory Auditors 
Central Square South 
Orchard Street 
Newcastle upon Tyne 
NE1 4AZ 

Tax Advisors 

Deloitte LLP 
One Trinity Gardens 
Broad Chare 
Newcastle upon Tyne 
NE1 2HF 

Registrars 

Link Group 
10th Floor 
Central Square 
29 Wellington Street 
Leeds 
LS1 4DL  

Financial PR Advisors 

Camarco 
107 Cheapside 
London 
EC2V 6DN 

Company Secretary  

Nicola Loose  
cosec@vertumotors.com 

Registered office 

Vertu Motors plc 
Vertu House 
Fifth Avenue Business Park 
Team Valley 
Gateshead 
Tyne & Wear 
NE11 0XA 

Vertu Motors plc (Company Number: 05984855)  

142 

 
 
Registered  Office:
Vertu House,
Fifth Avenue Business Park,
Team Valley, Gateshead,
Tyne and Wear, NE11 0XA
Company Number: 05984855

www.vertumotors.com