Quarterlytics / Washington Trust Bancorp

Washington Trust Bancorp

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Employees 501-1000
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FY2014 Annual Report · Washington Trust Bancorp
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2 0 1 4   A n n u a l   R e p o r t

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2 0 1 4 A t   A   G l a n c e

$40.8
Million

net income

1.23% return on average assets
11.87% return on average equity

$3.6 Billion

total assets

$40.18 closing stock price
$20.68 book value per share

19 branches

6 mortgage offices
3 commercial lending offices
4 wealth management offices

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Oldest Community Bank
in the United States

1st to print currency
with likeness of 
George Washington

590 employees

Top performer

- Sandler O’Neill “Sm-ALL Stars”
- Keefe, Bruyette & Woods “Bank Honor Roll”
- “Bank Directors’ Scorecard”
- “ABA Banking Journal”

One of the “Best Places To Work”

- 4th consecutive year by Providence Business News

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5,000 hours
volunteered by employees

1,200 books

collected for United Way

5 tons

donated to local food banks

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40,000 followers
across all social media channels

As of or for the year ended December 31, 2014

L e t t e r   To   S h a r e h o l d e r s

L-R: Edward O. Handy III, President & Chief Operating Officer,
and Joseph J. MarcAurele Chairman & Chief Executive Officer

2014 was an excellent year for
Washington Trust, as net income
and earnings per share both reached
all-time highs and we once again
increased our dividend to shareholders.
The key to our record performance
was consistency. We stayed true to
our core values and business lines,
and built on our reputation for
trustworthiness, local decision-making,
and exceptional service.  

We continue to adhere to our
company’s fundamental strategies,
which are proven and sound:

1. Maximize a diversified stream of

revenues and fee income.

2. Grow our key business lines through 
continued expansion in southern 
New England.

3. Generate top-quartile

financial performance by
maintaining solid asset quality
and consistent profitability.

Washington Trust once again ranked
among industry leaders, both regionally
and nationally, for total return and
stock price performance, according to
SNL Financial’s list of public banks and
thrifts with $1.5 - $10 billion in total
assets. Our key profitability ratios,

capital position, and asset quality
measures also remained strong. And
our reputation as one of the premier
financial institutions in New England
continued to grow.

Branch expansion in Rhode Island
remains a priority for us as we seek
to build upon our 9 percent deposit
market share, which ranks us third in
the State. In May 2014 we opened our
19th RI branch, in Johnston, and have
plans to open two additional branches,
one in Rumford and another on the
East Side of Providence, in 2015.
We've also identified and submitted
applications for future locations in
North Providence and Coventry, which
are pending regulatory approval.
Our belief is opening modestly-sized
branches, with reasonable staffing,
will enable us to further leverage
our statewide brand and increase
market share.

We had double-digit total loan
growth in 2014, fueled by increases 
in our commercial and residential loan
portfolios. Production came from
throughout the southern New England
area. Our commercial lending group
posted outstanding numbers for the
year, providing an excellent balance of
commercial real estate and commercial
and industrial loans. Our residential

2 0 1 4   H i g h l i g h t s

Total Loans

Total Deposits

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(At Dec. 31st; In Billions)

(At Dec. 31st; In Billions)

mortgage business provided a good
source of non-interest income.
We opened a mortgage production
office in Darien, CT and now have
six mortgage offices in the Rhode
Island, Massachusetts and Connecticut
area. We believe we have the right
team in place and are in the right
markets to garner our fair share of
loans going forward.

Wealth management provided
key non-interest revenue in 2014,
benefitting from a solid year in the
financial markets. We saw an uptick
in assets under management, bringing
the total to just over $5 billion.

Partnerships between our business
teams helped us build and expand
relationships with clients. In addition
to writing loans, our commercial team
brought in cash management deposits.
Mortgage officers referred customers
to our wealth management advisors
and they, in turn, directed clients to
securities-based loans. Internal
partnerships enable us to offer clients
the full breadth of capabilities, all
under the Washington Trust umbrella.

We continue to invest in technology
to increase operational efficiencies
and make it easier, faster, and more
convenient for customers to do

business with us. Recent technology
investments have made processing
loan applications faster for customers
and our lending and underwriting
staff. New mobile and online banking
features allow customers to securely
use their phones, computers, and
tablets to bank anywhere, anytime.
And our new wealth management
website portals will soon provide
clients with access to enhanced
statements and portfolio reporting.

We believe customers appreciate
having varied access points to our
services. And no matter where, when,
or how they interact with us, we are
committed to always providing them
with what truly distinguishes the
Washington Trust brand: a superior
customer experience across all lines
of business.

We are grateful for the talents and
hard work of our employees – they
are the face of Washington Trust.
In addition to serving our customers,
Washington Trust employees also are
committed to the communities in
which they live and work. Throughout
the year, they donate their time to
support causes and organizations
that make our communities special.
Whether it's collecting peanut butter
for local food pantries, serving meals

at housing shelters, or raising funds
for health and human service
organizations, they are making a
difference each and every day. Our
company is fortunate to draw such
capable and accomplished people
and was once again rewarded as one
of the “Best Places to Work” by
Providence Business News for the
fourth consecutive year.

We look ahead with confidence. We
have a strong financial position, an
exceptional team of professionals,
and the tools and technology that
we need to compete and succeed.

We are thankful for the support of
our shareholders and are pleased to
have provided solid returns and healthy
dividends. Leading your corporation
is an honor, and we look forward
to fostering continued growth
and profitability.

Joseph J. MarcAurele
Chairman & Chief Executive Officer

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Wealth Management
Assets Under Administration

Cash Dividends
Declared Per Share

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(At Dec. 31st; In Billions)

(In Dollars)

C o r p o r a t e   D i r e c t o r y   -   W a s h i n g t o n   Tr u s t   B a n c o r p ,   I n c .

Board of Directors

Senior Management

John J. Bowen, Chancellor, President and Chief Executive Officer,

Joseph J. MarcAurele, Chairman and Chief Executive Officer

Johnson & Wales University

Edward O. Handy III, President and Chief Operating Officer

Steven J. Crandall, Vice President, Ashaway Line & Twine Mfg. Co.

David V. Devault, Vice Chair, Secretary and Chief Financial Officer

Robert A. DiMuccio, CPA, Chairman, President and Chief Executive

Stephen M. Bessette, Executive Vice President, Retail Lending

Officer, Amica Mutual Insurance Company

Kristen L. DiSanto, Executive Vice President, Human Resources

Barry G. Hittner, Esq., Retired Attorney

Mark K. W. Gim, Executive Vice President, Wealth Management,

Katherine W. Hoxsie, CPA, Retired Vice President,

and Treasurer

Hoxsie Buick-Pontiac-GMC Truck, Inc.

Debra A. Gormley, Executive Vice President, Retail Banking

Joseph J. MarcAurele, Chairman and Chief Executive Officer, 

James M. Hagerty, Executive Vice President and Chief Lending Officer

Washington Trust Bancorp, Inc.

Barbara J. Perino, CPA, Executive Vice President, Operations

Kathleen E. McKeough, Retired Senior Vice President of Human

Dennis L. Algiere, Senior Vice President, Chief Compliance Officer and

Resources, GTECH Holdings Corporation

Director of Community Affairs

Victor J. Orsinger II, Esq., Of Counsel, Orsinger Nardone Lallo & Thomsen

Michael T. Clarkin, Senior Vice President and Corporate Sales Manager

H. Douglas Randall III, Chief Executive Officer, Randall, Realtors, Kinlin

Joseph M. Confessore, Senior Vice President and Team Leader,

Grover Real Estate, Page Taft Real Estate, Pequot Commercial and

Commercial Banking

Kinlin Grover Commercial

Elizabeth B. Eckel, Senior Vice President, Marketing

Edwin J. Santos, Chairman, Prospect CharterCARE, LLC

Philip L. Friend, Senior Vice President, Retail Lending

Patrick J. Shanahan Jr., Former Chairman, President and

Maria N. Janes, CPA, Senior Vice President and Controller

Chief Executive Officer, First Financial Corp.

Robert R. Kent Jr., Senior Vice President and Team Leader,

John F. Treanor, Retired President and Chief Operating Officer,

Commercial Banking

Washington Trust Bancorp, Inc.

Rogean B. Makowski, Senior Vice President,

John C. Warren, Retired Chairman and Chief Executive Officer,

Wealth Management Client Services

Washington Trust Bancorp, Inc.

Mary E. Noons, Senior Vice President, Lending Support Services

C. Scott Ostrowski, Senior Vice President, Internal Audit

Officers of the Corporation

Timothy M. Pickering, Senior Vice President,

Joseph J. MarcAurele, Chairman and Chief Executive Officer

Commercial Real Estate Group

Edward O. Handy III, President and Chief Operating Officer

Brenda H. Senak, Senior Vice President, Risk Management

David V. Devault, Vice Chair, Secretary and Chief Financial Officer

L. Peter Sheehan, Senior Vice President,

Mark K. W. Gim, Executive Vice President, Wealth Management,

Wealth Management Investments

and Treasurer

Julia Anne M. Slom, Senior Vice President and Team Leader,

Commercial Real Estate Group

The Washington Trust Company Directors’ Advisory Council

John P. Sullivan, Senior Vice President and Chief Information Officer

Alcino G. Almeida, Gary P. Bennett, Richard A. Grills,

Rick T. Tjader, Senior Vice President and Director of Project Management

Larry J. Hirsch, Joseph J. Kirby, Jacques de Laporte, Edward M. Mazze,

James W. McCormick Jr., Thomas F. Moore, Brendan P. O’Donnell,

Weston Financial Group, Inc.

Joseph H. Potter, Joyce Olson Resnikoff, Anthony J. Rose Jr.,

John W. Filoon III, President and Chief Operating Officer

James P. Sullivan, Neil H. Thorp, William Blunt White

Kerry P. Falco, Managing Director

Maria A. Staffiere, Managing Director

Ronald A. Sugameli, Managing Director and Chief Investment Officer

Nicole M. Tremblay, Esq., Senior Vice President, Chief Compliance Officer

As of publication date

W a s h i n g t o n   Tr u s t   L o c a t i o n s

Branch Offices

HEADQUARTERS
23 Broad Street
Westerly, RI 02891
401-348-1200

BLOCK ISLAND, RI
Block Island Office
Ocean Avenue
Block Island, RI 02807
401-466-7710

CHARLESTOWN, RI
Charlestown Office
4137 Old Post Road
Charlestown, RI 02813
401-364-4000

CRANSTON, RI
Oaklawn Avenue Office
1203 Oaklawn Avenue
Cranston, RI 02920
401-732-0049

Plainfield Pike Office
2174 Plainfield Pike
Cranston, RI 02921
401-383-8223

Reservoir Avenue Office
645 Reservoir Avenue
Cranston, RI 02910
401-946-1004

EAST PROVIDENCE, RI
East Providence Office
587 Taunton Avenue
East Providence, RI 02914
401-383-8800

Rumford Office
Opening 2015
330 Newport Avenue
Rumford, RI 02916
401-228-6555

JOHNSTON, RI
Johnston Office
1383 Atwood Avenue
Johnston, RI 02919
401-654-4837

NARRAGANSETT, RI
Bonnet Shores Office
885 Boston Neck Road
Narragansett, RI 02882
401-782-4800

Sweet Meadows Office
20 Point Judith Road
Narragansett, RI 02882
401-782-1000

NORTH KINGSTOWN, RI
North Kingstown Office
7625 Post Road
North Kingstown, RI 02852
401-295-4700

PROVIDENCE, RI
East Side Office
Opening 2015
229 Waterman Street
Providence, RI 02903

Providence Office
156 Westminster Street
Providence, RI 02903
401-421-3600

RICHMOND, RI
Richmond Office
1200 Main Street
Wyoming, RI 02898
401-539-2427

SOUTH KINGSTOWN, RI
Wakefield Office
730 Kingstown Road
Wakefield, RI 02879
401-782-4200

WARWICK, RI
Centerville Road Office
236 Centerville Road
Warwick, RI 02886
401-739-2353

Governor Francis Office
1473 Warwick Avenue
Warwick, RI 02888
401-921-2500

WESTERLY, RI
Main Office
23 Broad Street
Westerly, RI 02891
401-348-1200

Franklin Street Office
126 Franklin Street
Westerly, RI 02891
401-348-1367

McQuade’s Marketplace
106 Main Street
Westerly, RI 02891
401-348-1201

SHARON, MA*
One Merchant Street, Suite 102
Sharon, MA 02067
781-784-3089

*Operating as Washington Trust Mortgage Company

Wealth Management Offices

PROVIDENCE, RI
10 Weybosset Street, Suite 200
Providence, RI 02903
401-654-4801

NARRAGANSETT, RI
20 Point Judith Road
Narragansett, RI 02882
401-782-1000

WESTERLY, RI
23 Broad Street
Westerly, RI 02891
401-348-1238

WELLESLEY, MA
Weston Financial Group
Wellesley Office Park
100 William Street, Suite 200
Wellesley, MA 02481
781-235-7055

Customer Service Center

RI: 401-348-1200
CT: 860-443-1508
Toll-free: 800-475-2265

Website

www.washtrust.com

Stocklist Symbol

NASDAQ OMX®: WASH

MYSTIC, CT
McQuade’s Marketplace
14 Clara Drive
Mystic, CT 06355
860-572-2058

Commercial Lending Offices

PROVIDENCE, RI
10 Weybosset Street, Suite 100
Providence, RI 02903
401-331-5090

WARWICK, RI
236 Centerville Road
Warwick, RI 02886
401-739-2353

WESTERLY, RI
23 Broad Street
Westerly, RI 02891
401-348-1200

Mortgage Offices

WARWICK, RI
171 Service Avenue
Warwick, RI 02886
401-681-4224

DARIEN, CT
1025 Boston Post Road
Darien, CT 06820
203-309-5571

GLASTONBURY, CT*
180 Glastonbury Boulevard, Suite 107
Glastonbury, CT 06033
860-430-9900

BRAINTREE, MA*
25 Braintree Hill Office Park, Suite 200
Braintree, MA 02184
781-930-3296

BURLINGTON, MA*
25 Mall Road, Suite 408
Burlington, MA 01803
781-229-2004

Stock Transfer and Dividend Disbursing Agent

American Stock Transfer & Trust Company, 6201 15th Avenue, Brooklyn, NY 11219

800-852-0354 www.amstock.com

The Corporation’s 2015 Proxy Statement, Form 10-K and Annual Report for 2014

are available online by visiting the Corporation’s website www.washtrustbancorp.com

under SEC Filings, or by calling the Corporation’s toll-free number 800-475-2265

extension 1566, or by email at investor.relations@washtrust.com.

Auditors 

KPMG LLP 

Counsel

Goodwin Procter LLP

Providence, Rhode Island 

Boston, Massachusetts

The Corporation has an Affirmative Action Plan and is an Equal Opportunity Employer. Washington Trust is also a member of the FDIC and an Equal Housing Lender