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BOOHOO
GROUP  
PLC

stock code: BOO

A N N U A L 
R E P O R T  
&  ACCOUNTS 

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BOOHOO GROUP PLC
12 CASTLE STREET
ST HELIER
JERSEY JE2 3RT UK

 
 
 
 
 
 
BOOHOO GROUP PLC 
A LEADING E-COMMERCE 
RETAIL GROUP

Our multi-brand platform 
comprises boohoo, boohooMAN, 
PrettyLittleThing, Nasty Gal, 
MissPap, Karen Millen, Coast, 
Oasis, Warehouse, Debenhams, 
Dorothy Perkins, Wallis and 
Burton, and targets fashion-
conscious 16 to 45 year-olds 
in the UK and internationally.

VISIT US ONLINE AT
BOOHOOPLC.COM

AGENDA FOR 
CHANGE

BUSINESS 
MODEL

20
BOARD OF 
DIRECTORS

16
CHAIRMAN’S 
STATEMENT

50

18

STRATEGIC REPORT
Group financial and operational highlights 
Our vision 
Our values 
About our group and our global brands 
Our business model 
Chairman's statement 
Agenda for Change 
COVID-19 response 
Review of the business 
Financial review 
Risk management 
Environmental, social and governance report 

GOVERNANCE
Board of directors 
Corporate governance report 
Directors' report 
Directors' remuneration report 
Statement of directors' responsibilities in respect 
of the annual report and financial statements 

6
8
9
10
16
18
20
24
26
31
34
39

50
52
60
66

85

FINANCIAL STATEMENTS
Independent auditor's report to the members of boohoo group plc  86
90
Consolidated statement of comprehensive income 
91
Consolidated statement of financial position 
92
Consolidated statement of changes in equity 
93
Consolidated cash flow statement 
94
Notes to the financial statements 
119
Five-year financial summary 

C
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01

ANNUAL REPORT AND ACCOUNTS 2021/ STRATEGIC REPORTBOOHOO GROUP PLCGROWTH FOR  
A SUSTAINABLE 
FUTURE

WE ARE ENCAPSULATING 
THE FUTURE OF RETAIL

As an online fashion retailer, 
we are well placed to capitalise 
on the growth opportunities 
that are arising from globally 
changing shopping habits, with 
an ever-increasing number of 
consumers now shopping online. 
We know what they want, and we 
are committed to providing value 
for them.

Underpinning our growth potential, we 
delivered strong gains in all major KPIs – 
including new customer growth, which 
remains high – and across all our brands. 
We have continued our strong track record 
of revenue growth, delivering 41% this year.

In addition, we have continued to grow 
our market share across all geographies. 
This has been supported by our world-class 
marketing abilities, enabling us increased 
presence as our customers’ use of social 
media further expands. 

WHILE 
GROWING 
OUR BRANDS 

At the beginning of our 
financial year, we had seven brands. 
There now are thirteen brands in 
boohoo group. 

In May 2020, we acquired the 
remaining 34% minority stake in 
PrettyLittleThing.com Limited. 

We acquired the online businesses and all 
associated intellectual property of Oasis and 
Warehouse in June 2020, and have successfully 
integrated and relaunched these brands onto our 
multi-brand platform. 

In January 2021, we acquired Debenhams’ 
online business and associated intellectual 
property (including the brands Maine, Mantaray, 
Principles and Faith). We are rebuilding and 
relaunching Debenhams as a digital department 
store and marketplace; the acquisition also 
allows us to grow into additional categories 
including beauty, sport and homeware.

In February 2021, we acquired the Dorothy 
Perkins, Wallis and Burton brands, which give us 
the opportunity to grow our market share across 
a broader demographic and strengthen our 
menswear proposition.

These acquisitions represent an important 
step towards achieving our strategic priority of 
investment to deliver growth through organic 
means and acquisitions.

FOR MORE INFORMATION ABOUT 
OUR PERFORMANCE, GO TO PAGES 
26 TO 33 OF THE STRATEGIC REPORT

FOR MORE INFORMATION ABOUT 
OUR BRANDS, GO TO PAGES 10 TO 15 
OF THE STRATEGIC REPORT

FOR MORE INFORMATION ABOUT 
OUR STRATEGY, GO TO PAGES 16 TO 17 OF 
THE STRATEGIC REPORT

02

03

ANNUAL REPORT AND ACCOUNTS 2021/ STRATEGIC REPORTBOOHOO GROUP PLCGROWTH FOR A SUSTAINABLE FUTURE

AND FOCUSING 
ON HIGHER 
STANDARDS 
OF OVERSIGHT

Our Agenda for Change programme was 
introduced following an independent review 
of our supply chain in September 2020, 
and demonstrates our commitment to 
strengthening our corporate governance, 
environmental footprint and social impact.

This programme focuses on a number of key 
areas across the group including: corporate 
governance; redefining our purchasing 
practices; raising standards across our supply 
chain; supporting Leicester’s workers and 
workers’ rights; providing better support for 
suppliers; and demonstrating best practice 
in action. 

Sir Brian Leveson PC is providing 
independent oversight of the programme, 
supported by a team from KPMG, and we are 
committed to publishing his progress reports.

As part of the changes we are implementing, 
we have strengthened our governance and 
teams with key appointments, significantly 
increased oversight of our supply chain, 
and demonstrated best practice in action 
by focusing on setting a new industry-wide 
standard for ethical supply chains. 

FOR MORE INFORMATION ABOUT 
OUR SUSTAINABILITY, GO TO PAGES 
39 TO 49

FOR MORE INFORMATION ABOUT 
OUR AGENDA FOR CHANGE PROGRAMME, 
GO TO PAGES 20 TO 23 

AS WE LOOK TO 
THE FUTURE, WE 
ARE COMMITTED TO 
CHANGE THAT BRINGS 
SUSTAINABLE GROWTH 
AND THAT BENEFITS ALL 
OUR STAKEHOLDERS 

04

05

ANNUAL REPORT AND ACCOUNTS 2021/ STRATEGIC REPORTBOOHOO GROUP PLCGROUP FINANCIAL AND OPERATIONAL HIGHLIGHTS

OUR PERFORMANCE

I

/
S
T
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Profit before tax
£125m

m
1
3
£

m
0
6
£

m
3
4
£

m
5
2
1
£

m
2
9
£

2017

2018

2019

2020

2021

Adjusted EBITDA
£174m

m
6
3
£

m
5
8
£

m
7
5
£

m
4
7
1
£

m
7
2
1
£

2017

2018

2019

2020

2021

Revenue
£1,745m

m
5
9
2
£

m
7
5
8
£

m
0
8
5
£

m
5
4
7
,
1
£

m
5
3
2
,
1
£

2017

2018

2019

2020

2021

Financial
•  Revenue £1,745 million, up 41% (41% CER1)

•  Strong revenue growth across all 
geographies, with UK up 39% and 
international up 44%. International revenue 
is now 46% of total, up from 45% 

•  Gross margin 54.2%, up 20bps 

•  Adjusted EBITDA £173.6 million up 

37%, with Adjusted EBITDA margin of 
10.0% (2020: 10.2%), notwithstanding 
COVID-19 cost headwinds and significant 
investment in acquisitions 

•  Robust balance sheet with net cash of 

£276.0 million (2020: £240.6 million). 
High cash generation with operating cash 
flow of £201.1 million (2020: £127.3 
million). £195.7 million capital raised

1.  CER designates Constant Exchange Rate translation of 
foreign currency revenue, which gives a truer indication 
of the performance in international markets by 
removing year-to-year exchange rate movements when 
local currency sales are converted to sterling.

YEAR TO FEBRUARY
Revenue
Gross profit
Gross margin
Adjusted EBITDA2
% of revenue
Adjusted EBIT3
% of revenue
Adjusted profit before tax4

Profit before tax
Adjusted diluted earnings per share5
Diluted earnings per share
Net cash6 at year end

 Operational
•  Significant group-wide progress made 
on Agenda for Change programme, 
which has independent oversight from 
Sir Brian Leveson PC

•  Strengthening corporate governance 
through a new non-executive director 
appointment, establishment of a Risk 
Committee and committed in excess 
of £10 million in supply chain monitoring 
and compliance

•  Successful integration and relaunch 

of Oasis and Warehouse brands on our 
multi-brand platform

•  Acquisition of Debenhams online business 
and investing to transform the business 
into a digital department store with 
significant potential

•  Acquisition of Dorothy Perkins, Wallis 

and Burton brands, adding to the group’s 
diversity and reach

•  Third distribution centre on track for 
operational use in spring 2021 and 
long-term lease agreed for fourth 
distribution centre, expected to go 
live in the second quarter of the new 
financial year 

•  18 million active customers, up 28%

•  Over 1,000 jobs secured through 

recent acquisitions

2021
£ million
1,745.3
945.2
54.2%
173.6
10.0%
149.3
8.6%
149.9

124.7
8.67p
7.25p
276.0

2020
£ million
1,234.9
666.3
54.0%
126.6
10.2%
107.0
8.7%
108.3

Change
+41%
+42%
+20bps
+37%
-20bps
+40%
-10bps
+38%

+35%
92.2
+47%
5.88p
5.35p
+36%
240.6 +£35.4 million

2.  Adjusted EBITDA is calculated as profit before tax, interest, depreciation, amortisation, and share-based payment charges. 
3.  Adjusted EBIT is calculated as profit before tax, interest, share-based payment charges,and amortisation of acquired 

intangible assets.

4.  Adjusted profit before tax is calculated as profit before tax, excluding share-based payment charges, and amortisation of 

acquired intangible assets.

5.  Adjusted diluted earnings per share is calculated as diluted earnings per share, adding back amortisation of acquired 

intangible assets, share-based payment charges, and adjusting to 34% of the non-controlling interest as in previous years.

6.  Net cash is cash less bank borrowings.

06

07

ANNUAL REPORT AND ACCOUNTS 2021BOOHOO GROUP PLC 
 
AT A GLANCE

A GROWING BUSINESS

OUR VALUES

OUR VISION

The group’s multi-brand platform enables us to 
service groups of consumers efficiently with ranges 
of products differentiated in style and price point. 
The appeal of online shopping, with its convenience 
and value proposition, continues to resound with 
consumers globally and supports high-growth rates. 

Our vision is to be leading the e-commerce fashion market for 16 to 45 
year-olds, which we will drive through our strategic priorities: 

INSIGHT
creating a competitive 
customer proposition 

INVESTMENT
delivering growth through 
organic means and acquisitions 
to increase market share 

INNOVATION
driving customer 
engagement 

INTEGRATION
integrating new brands

REVENUE BY 
GEOGRAPHY

USA

£435M

HIGHLIGHTS
HIGH GROWTH
Revenue

+41%

GLOBAL CUSTOMER BASE
Active customers1

18M

1. 

 Active customers defined as having 
shopped on the website in the last year.

PROFITABLE
Profit before tax

+35%

UK

£945M

REST OF 
EUROPE

£245M

08

REST OF THE 
WORLD

£120M

OUR VALUES

PASSION
Each day we are inspired to be the 
best we can be. We are focused and 
committed to giving our customers the 
experience they want.

AGILE
We are constantly evolving to stay one 
step ahead. We embrace change and 
grab new opportunities with both hands. 
We are lean, effective and efficient.

CREATIVE
We are unique and aspirational. We 
are not afraid of doing things our way; 
daring to be different. We are creative in 
thinking and design.

TEAM
We listen and respond to create a 
place where everyone’s contribution 
is important. Building success through 
our people and sharing in it together. 
We remember to have fun along the way.

OUR BUSINESS PRINCIPLES

CHALLENGING THE 
FASHION MARKET

We understand what customers want. 
We operate in an efficient and profitable 
way, delivering value to our stakeholders. 
We invest to create a sustainable business.

RESPONSIBLE

INSPIRED

We operate with responsibility 
towards all our stakeholders 
– our customers, employees and partners 
– and in a sustainable way to reduce 
environmental impact.

With a finger on the pulse of fashion, 
we spot the latest trends from all over 
the world.

GLOBAL

CONNECTED

FAST

We operate in a global market, 
unhindered by borders, languages 
and physical presence.

Through a large social media following, 
we connect with millions globally.

Hundreds of new products added daily 
and top sellers are re-bought within days, 
with the group built on its successful 
“test and repeat” model.

09

010204030506ANNUAL REPORT AND ACCOUNTS 2021/ STRATEGIC REPORTBOOHOO GROUP PLCGROUP STRUCTURE AND BRANDS

ABOUT OUR 
GROUP AND 
OUR GLOBAL 
BRANDS

EACH BRAND IS 
DIFFERENTIATED IN ITS 
MESSAGE, APPEAL AND 
TARGET AGE GROUP

boohoo group plc owns the brands boohoo, 
boohooMAN, PrettyLittleThing, Nasty 
Gal, MissPap, Karen Millen, Coast, 
Oasis, Warehouse, Debenhams, Dorothy 
Perkins, Wallis and Burton. It designs, 
sources, markets and sells clothing, shoes, 
accessories and beauty products targeted 
at 16 to 45 year-old consumers globally. 

BOOHOO

boohoo is the young girl’s fashion best friend, 
offering the most up-to-date fashion at incredible 
prices with unbeatable choice, great quality and 
excellent service. The brand’s core values are 
fun, fashion, social and inclusive. This translates 
into a product range for every young woman 
around the world.

BOOHOOMAN

Combining cutting-edge design with an affordable 
price tag, boohooMAN brings young men the latest 
styles and looks in a youthful package, 24/7.

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ANNUAL REPORT AND ACCOUNTS 2021/ STRATEGIC REPORTBOOHOO GROUP PLCGROUP STRUCTURE AND BRANDS

CONTINUED

PRETTYLITTLETHING

PrettyLittleThing is a youthful trend leader in online 
women’s fashion, offering a wide range of products 
at great prices, supported by an engaging global 
social media presence. The brand aims to help every 
girl feel like a celebrity with her clothes.

NASTY GAL

Rooted in LA, Nasty Gal is a bold and distinctive 
brand for fashion-forward, free-thinking young 
women, offering limited edition clothing and vintage 
pieces to a global audience. The brand’s largest 
market so far has been in the USA, giving them a 
global reach with enormous potential for growth. 

MISSPAP

MissPap is aimed at fashion-
conscious young women who 
love fashion and want to create 
looks that are worth sharing with 
friends.

KAREN MILLEN

Karen Millen is known globally 
for creating beautifully crafted 
fashion for confident women who 
know their own style. Targeted 
at driven and career-minded 
women in their 30s and 40s, the 
brand offers high-quality clothes 
for that modern, polished and 
feminine look.

COAST

Coast believes that life is for 
living, fashion should be fun and 
dressing up is for every day. The 
brand produces versatile pieces 
that are easy to wear and are an 
effortless addition to a woman’s 
own style.

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ANNUAL REPORT AND ACCOUNTS 2021/ STRATEGIC REPORTBOOHOO GROUP PLCGROUP STRUCTURE AND BRANDS

OASIS

Oasis creates hard-working, easy 
pieces that are made for modern 
life and non-stop schedules. The 
brand’s collection of crafted 
silhouettes, beautiful shapes and 
pretty detailing breathes life into 
faithful staples. 

WAREHOUSE

Warehouse is a British-born 
fashion brand with a city state 
of mind. With trending pieces 
designed for every moment, an 
urban edge and essence of tough 
femininity, the brand captures 
the spirit of club culture in styles 
that look good now and even 
better later.

DOROTHY PERKINS

Dorothy Perkins is a feminine, 
versatile and affordable brand 
with rich British heritage. 
The brand has been inspiring 
and dressing women for over 
100 years, striving to provide 
flattering fits across all pieces 
with the mantra: if you feel good, 
you should wear it.

WALLIS

“We understand real women 
and design clothes to help 
them look and feel great.”

Wallis is a British brand offering 
exclusive, modern styles aimed at 
women in their 30s and 40s.

BURTON

Burton is a British brand 
offering menswear clothing 
and accessories that combine 
heritage tailoring with modern 
style. Burton’s exclusive collection 
includes everything from suits to 
casuals.

DEBENHAMS

A digital department store 
offering everything from 
fashion, beauty, sport, and 
homeware, Debenhams provides 
its customers with a unique, 
differentiated and exclusive mix 
of brands. 

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CONTINUEDANNUAL REPORT AND ACCOUNTS 2021/ STRATEGIC REPORTBOOHOO GROUP PLCOUR BUSINESS MODEL

We have created a formidable suite of relationships and resources, and have combined this 
with our insight and understanding of changing consumer demands to build a business 
platform that delivers value to all our stakeholders.

RELATIONSHIPS AND RESOURCES

HOW WE OPERATE

VALUE GENERATED FOR STAKEHOLDERS

RELATIONSHIPS

Employees
Our employees are our greatest asset, delivering a truly 
awesome package of skill and knowledge that enables us to 
tackle the most challenging feats

Suppliers
We have developed a comprehensive network of suppliers 
from all corners of the world and we continue to work with 
them to bring us the product and services that drive our 
success

Customers and partners
Our customers and partners are our life-blood. We engage, 
listen, learn, create and repeat successfully. Our partners 
help us reach customers globally

RESOURCES

Brands
A portfolio of diverse brands, with a rich heritage and 
consumer loyalty, renewed and developed for today, enables 
us to grow market share

Infrastructure
We have invested millions in state-of-the-art, automated 
distribution centres and great office facilities for our 
talented teams

Technology
Our formidable technology platform comprises best-of-
kind systems and enables us to operate a huge volume 
business with efficiency and accuracy

Financial
Financial resources from our shareholders have been 
boosted by retained profits that have enabled us to build 
a debt-free business with the capacity for investment and 
acquisitions

We design, source, market and sell fashion clothing, shoes, 
accessories and beauty products to 16 to 45 year-old 
consumers globally.

We implement a “test and repeat” model that brings the 
latest trends and fashion inspiration in a matter of days to 
our consumers across the world.

Design 
and inspiration
Our skilled designers and buyers 
have their fingers on the pulse of 
fashion around the world to spot the 
latest trends

Sourcing 
and production
Buyers tap into a global network 
of approved suppliers to find the 
best mix of quality and price to 
deliver outstanding value to our 
customers

Engagement and repeat
Sophisticated monitoring of 
marketing and product success 
enables us to respond rapidly to 
consumer demand and optimise 
customer reach

Marketing 
and customer 
engagement
We connect with our consumers 
through social media and innovative 
advertising, supported by influencers 
and celebrities, and through our 
engaging websites and apps, 
offering the customer the very 
best online shopping 
experience

Delivery and 
customer care
Great customer service is provided 
by a comprehensive choice of 
delivery options, payment methods 
and a highly rated customer service 
centre takes care of the entire 
customer journey

EMPLOYEES
We provide our employees with the opportunity to develop 
their skills and experience in a dynamic business and give 
them a share in its success through share ownership plans 
and bonuses

SUPPLIERS
We operate with our suppliers in a transparent way and 
enable suppliers to participate in our success as we grow, 
and we work to improve factory standards where required

CUSTOMERS
We provide our customers with great product and value at 
prices below those of the high street and with a service that 
is convenient and safe at home

COMMUNITY
We engage with the wider community through our 
charitable work, the Leicester Garment and Textile Workers' 
Trust, and through the provision of jobs in our offices and 
distribution centres that benefit the local area

INVESTORS
Investors have seen substantial capital growth as the share 
price has risen, along with the growth and profitability of the 
group

PLANET
We are determined to play our part in reducing the 
environmental impact of clothing and our operations 
through our greatly increased focus on sustainability 

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0504030201ANNUAL REPORT AND ACCOUNTS 2021/ STRATEGIC REPORTBOOHOO GROUP PLC 
 
 
 
 
CHAIRMAN’S STATEMENT

Mahmud  
Kamani

EXECUTIVE CHAIRMAN 
4 MAY 2021

AGENDA FOR CHANGE
Undoubtedly, the most significant issue that we, as a 
group, have been addressing since last July has been 
that of unacceptable practices within the group’s 
Leicester supply chain.

We are implementing many important changes to the way we work 
with suppliers to eliminate these practices, while ensuring Leicester 
becomes a centre of excellence for British garment manufacturing and 
supporting British jobs.

I want to reassure our stakeholders that this matter is of the highest 
priority and has the full attention of your board and me, as Executive 
Chairman. The progress we are making is detailed in the Agenda for 
Change section later in this report, and is also summarised in the 
review of the business. The board is acting with determination to 
implement every change recommended by Alison Levitt QC in her 
review. To guarantee transparency and independence in the oversight 
of the programme, progress is being monitored by Sir Brian Leveson PC, 
KPMG and other highly respected third parties.

COVID-19
Like every other organisation, we faced COVID-19 and the many 
challenges it presented – none more so than how to keep our colleagues 
safe, while continuing to maintain our business for the benefit of all our 
stakeholders. None of the decisions we have made have been taken 
lightly, especially during the worst periods of the pandemic. I believe 
that we have been able to control the risk and the preservation of our 
business through careful implementation of safety processes in all our 
facilities. In addition, we have sought to be fair in all our dealings with 
stakeholders: we have kept to our promise of paying UK suppliers on 
14-day terms; we have paid self-isolating colleagues their full pay; and 
we have not drawn on any government support. The board is immensely 
grateful to our colleagues for their adaptability into new working 
practices and hard work during these difficult times.

HIGH GROWTH

£1.745BN

Revenue up 41%

GLOBAL CUSTOMER BASE

18M

Active customers

PROFITABLE

+35%

Profit before tax

BUILDING FOR THE FUTURE

18

“

These acquisitions are very 
exciting for us: Debenhams 
gives us the opportunity to 
open up a digital department 
store and marketplace, while 
the other iconic brands give us 
the opportunity to extend our 
target demographic and reach.”

We are also passionate about making boohoo 
a sustainable business for the longer term. 
Our new Group Director of Sourcing and 
Sustainability, Andrew Reaney, is leading a 
programme of change and has developed a 
roadmap to ensure we put that into effect. 
You can read about this in Andrew’s section 
on sustainability in this report.

Finally, on behalf of the board and myself, I 
would like to thank our colleagues, suppliers 
and partners for their invaluable contributions 
and support in this unprecedented year and I 
wish them all the best for the next, as we look 
forward to a return to normality.

Mahmud Kamani
EXECUTIVE CHAIRMAN

GROUP ACTIVITIES AND 
PERFORMANCE
From a trading perspective, the fact that we 
are exclusively an online business has enabled 
us to continue to operate and, with our 
compelling customer proposition, we have 
been able to grow revenue by 41% to £1.745 
billion. We have maintained our 10% EBITDA 
profit margin; an achievement that we are 
proud of.

We are fortunate to have been in a strong 
cash position and, as a result, we have been 
able to undertake a number of strategic 
acquisitions. We purchased the minority 
interest in PrettyLittleThing, well in advance 
of the date of the option agreement, and 
we acquired the online businesses of Oasis, 
Warehouse and, towards the end of the 
financial year, Debenhams, Dorothy Perkins, 
Wallis and Burton. These acquisitions are 
very exciting for us: Debenhams gives us the 
opportunity to open up a digital department 
store and marketplace, while the other iconic 
brands give us the opportunity to extend 
our target demographic and reach. We 
have become experts at revitalising brands 
and making them appeal strongly to the 
consumer, as our track record shows.

Our other investment activities planned over 
the next financial year are centred upon 
automation at the Sheffield warehouse that 
serves PrettyLittleThing, the opening of third 
and fourth warehouses in Wellingborough and 
Daventry for our growing brands, the set up 
of our Leicester factory and showcase facility, 
and in enhancements to our IT infrastructure.

19

ANNUAL REPORT AND ACCOUNTS 2021/ STRATEGIC REPORTBOOHOO GROUP PLCAGENDA FOR CHANGE

John 
Lyttle

CEO 
4 MAY 2021

“

From the meetings in which I have 
been involved, I have no doubt about 
the determination of all at boohoo 
to address the issues in respect of 
which it has been criticised and both 
to promote and embed a new way of 
working. boohoo has enthusiastically 
embarked upon and pursued a review 
of its supply chain and has initiated 
improvements by way of learning and 
development in relation to responsible 
purchasing practices. It has visualised 
the high standards to which it aspires 
in every aspect of its business and is 
taking steps to bring them into being 
not least through its newly established 
charitable trust and the development 
of Thurmaston Lane in Leicester as a 
factory and training academy.”

Sir Brian Leveson PC,
FORMERLY A COURT OF APPEAL JUDGE.

In July 2020, allegations emerged of poor 
and potentially illegal practices by garment 
manufacturers in Leicester, some of which 
supplied clothing to the boohoo group.

I am proud to lead a business that, instead of choosing to walk away 
from the allegations, took the immediate decision to do everything 
within its power to address them and play its part in rebuilding a 
thriving garment sector in the heart of the UK – a sector that 
provides good employment and makes a significant contribution to 
the local and UK economies. 

We took the allegations of malpractice and poor working conditions 
extremely seriously and immediately launched an in-depth 
investigation. We appointed senior barrister, Alison Levitt QC, to 
conduct a thorough review of the supply chain in Leicester with 
a particular focus on the treatment of workers. As part of our 
commitment to deal with these issues in an open and transparent 
manner, the group published Ms Levitt’s report in full.

On receipt of the report, we launched our Agenda for Change, 
a programme to ensure that we resolve the issues identified in 
Leicester and accepted all 17 recommendations from the Levitt 
report. In the eight months that have passed since publication, 
my team has showed outstanding leadership and driven significant 
change, and are on track to deliver against all of Ms. Levitt’s 
recommendations; these are outlined in this section. The changes 
we have made are creating a much stronger, more transparent and 
more sustainable business that will benefit everyone involved in the 
garment industry and the UK economy.

INCREASED 
TRANSPARENCY
In September, the group committed to 
operating in a more open and transparent 
way. Following the publication of the full 
Alison Levitt QC report in full, the group has:

•  volunteered and subsequently appeared 
in front of the UK’s Environmental Audit 
Select Committee in December 2020

•  published and will continue to publish 

every report that Sir Brian Leveson PC 
produces for the group’s board

•  proactively and regularly updated a 

broad range of stakeholders including 
No. 10, the Secretary of State for 
Business, the Chancellor of the Exchequer, 
the Secretary of State for International 
Trade, the Shadow Cabinet, local MPs, 
local government, NGOs and many 
other interested parties

•  published its UK supply chain and a new 
sustainability strategy in March 2021, 
and has committed to publishing the 
full international manufacturers list in 
September 2021

GOVERNANCE 
AND CORPORATE 
RESPONSIBILITY 
Strengthening our internal governance 
structures was one of Ms Levitt’s key 
recommendations and we have made a 
number of new appointments to ensure 
that our business continues to go from 
strength to strength. External appointments 
include Shaun McCabe, an independent 
non-executive director, who is leading the 
group’s Risk Committee, and former High 
Court Judge, Sir Brian Leveson PC, who 
has been appointed to provide independent 
oversight and governance of the Agenda 
for Change programme. 

Internally, responsibility for oversight of 
the group’s supply chain and sustainability 
programmes sits within the group’s ethical 
trade and sustainability teams. Since July 
2020, we have made a number of strategic 
appointments in this team including:

•  Director of Responsible Sourcing & Group 

Product Operations

•  Head of Sustainability

•  Head of Ethical Product Compliance

•  Head of Ethical Compliance

•  Head of Product Operations

•  Senior UK Ethical Compliance Manager

20

21

ANNUAL REPORT AND ACCOUNTS 2021/ STRATEGIC REPORTBOOHOO GROUP PLCAGENDA FOR CHANGE

CONTINUED

RAISING STANDARDS 
ACROSS OUR SUPPLY CHAIN

MAPPING AND AUDITING
The group continues to map and audit the 
UK supply chain, a piece of work that was 
already underway in February 2020 and was 
accelerated in July 2020.

To increase the capacity and speed at which 
audits were completed, the group’s external 
supply-chain auditors, Verisio, increased their 
auditing teams and presence ‘on the ground’. 
A new Head of Ethical Compliance, Head 
of Product Compliance and a Senior UK 
Ethical Sourcing Manager were appointed 
to strengthen the UK in-house team, and 
Sir Brian Leveson PC has appointed a team 
of investigators led by Tim Godwin OBE, ex 
Deputy Commissioner of the Metropolitan 
Police, to assist him.

By March 2021, this team collectively had 
audited the majority of suppliers in the UK at 
least twice. These audits were unannounced 
and included visits conducted in the evening 
and weekends to investigate allegations of 
illegal working hours.

A4C ROADMAP

July 2020

•  Appointed Alison Levitt QC to undertake 
independent review of boohoo group 

•  Meeting with Deputy Mayor and senior team 

from Leicester City Council

As well as accompanying the boohoo 
compliance team and Verisio on audits, Tim 
Godwin’s team also undertook ‘deep dives’ 
and analyses into the corporate structures 
to identify directors and people exercising 
significant control, who were then interviewed.

The government also deployed teams of 
investigators from the GLAA, NCA, DWP 
and HMRC. The group has been working 
closely with the Director of Operations for 
the GLAA who, on 21 April 2021, confirmed 
that they had uncovered no evidence to 
support claims of modern-day slavery in the 
boohoo supply chain.

Every supplier was provided with the 
opportunity to remedy issues identified during 
their audit process and to implement additional 
measures required by the business to provide 
more protection to workers, including adoption 
of biometric clocking-in systems.

The group has been encouraged by the 
actions of many suppliers who have 
demonstrated that they fully support the 
approach taken by the group and the values 
they share to improve the UK garment sector.

CONSOLIDATION
One of Alison Levitt’s key recommendations 
was to consolidate the group’s UK supply chain.

The insight from the auditing and mapping 
process has led to the group’s ceasing to 
trade with some suppliers who were unable 
or unwilling to demonstrate the required level 
of transparency. Each supplier, with whom 
we have ceased business relations, was given 
numerous warnings and opportunities to 
remedy issues, but some failed to do so. It is 
key to the group’s policy that suppliers are 
given an opportunity to remedy any issues an 
audit may bring to light.

Unauthorised subcontracting was identified as 
a key problem in the Levitt review. To resolve 
this and prevent reoccurrence, the in-house 
ethical compliance team worked side-by-side 
with suppliers to support them in bringing their 
nominated Cut Make and Trim (‘CMT’) units 
in-house. This shift in approach ensures that 
ownership, responsibility and accountability 
sits with the direct supplier while – critically – 
workers are fully protected by the group’s code 
of conduct.

The group remains committed to sourcing in 
Leicester and the UK, and growing volumes 
with good and compliant suppliers. The FY21 
volume of units sourced in Leicester remains 
at levels of growth consistent with the 
previous year.
THE GARMENT AND TEXTILE 
WORKERS' TRUST

The Trust’s founding mission will be to create 
positive and lasting change for the benefit 
of the wider industry – providing guidance, 
advocacy and remedy to anyone working in 
the garment industry in Leicester, whether 
they work for one of boohoo’s suppliers or not.

The purpose of the Garment and Textile 
Workers’ Trust has been informed from 
months of ongoing engagement with local 
and government stakeholders. In addition 
to seeking guidance from individual experts 
and NGOs, the group hosted a consultation 
workshop, where over 30 different 
organisations and individuals were invited to 
share their insights.

In its first year, we envisage that the Trust 
will be grant giving, complementing rather 
than competing with existing charities 
and community and NGO initiatives in 
Leicester. As it grows and develops, the 
trustees will look to expand on the remit 
and deliver a more comprehensive package 
of services for garment workers in the city. 
This could include community initiatives, 
such as outreach workers and educational 
opportunities, such as scholarships.

The five founding trustees reflect a broad 
spectrum of stakeholders with group NGO, 
enforcement, local government and local 
community representation. The trustees are:

•  Tim Nelson, International Development 

Director for Hope for Justice

•  David Lindley, QPM Deputy Lieutenant

•  Councillor Luis Fonseca, Leicester

•  Alison Tripney, Head of Community, 

Leicester City Football Club

•  Cheryl Chung, Head of Corporate Affairs, 

boohoo group

A CENTRE OF 
MANUFACTURING 
EXCELLENCE

In June 2020, the group finalised 
the purchase of a site to establish a 
manufacturing facility in Leicester. The site 
on Thurmaston Lane will be a world-class, 
end-to-end garment production facility for 
the group. The aims of the site include:

•  establishing a state-of-the art production 
facility in Leicester that will provide a 
benchmark for the sector;

•  ensuring there is a detailed understanding 
of our ability to produce garments at our 
price points ethically, safely and legally; and

•  creating great jobs and adding value to the 

community of Leicester 

The group is working with all education 
providers across Leicester to understand how 
our local presence can support their students. 

October 2020

November 2020

February 2021

May 2021 

•  New non-executive director, Sean McCabe, appointed
•  Agenda for Change programme launched, committing the boohoo 
group to implement all 17 recommendations in the Levitt review 
•  Bureau Veritas begin mapping and auditing international suppliers
•  Development of new ‘Responsible Purchasing Practices’ begins
•  Work a new portal to manage all interactions with suppliers
•  Agenda for Change and supply chain updates mandated at board 

meetings

•  Sir Brian Leveson PC appointed to oversee Agenda for Change
•  New Sustainability Manager starts
•  New Risk Committee established
•  Announce exclusion of 64 suppliers from approved supply chain
•  Provided evidence to the Business, Energy & Industrial Strategy 

Select Committee on Xing jian

•  New boohoo group Modern Slavery Statement published
•  New requirement for suppliers to bring CMT units in-house
•  Consultation to inform establishment of Garment and Textile Workers' Trust
•  Became a member of the Unseen National Modern Slavery helpline and portal
•  New whistleblowing escalation process

•  Launch our first economic impact report
•  Launch our Responsible Purchasing 

Practices

•  Publish a new sustainability report, 

charting progress 

September 2021

•  Publish our international supply chain
•  Open new manufacturing centre of 

excellence in Leicester

March 2021

•  New Senior UK Ethical and 
Compliance Manager starts
•  New Head of Ethical Product 

Compliance starts

•  Publish our UK supply chain
•  Launch new group sustainability strategy
•  Sir Brian Leveson’s second board 

report published

•  Andrew Reaney delivers keynote 

address at Draper’s 2021 sustainability 
conference 

•  Sign contracts with Cotton Connect 

and Better Cotton Initiative to expand 
sustainable cotton sourcing
•  Around 500 audits completed 

since July 2020

January 2021

•  Sir Brian’s first report to boohoo group board 

• 

published in full
Internal communications update business progress 
on Agenda for Change programme

•  Engagement with local community partners in 

Leicester, hosted by Leicester City Football Club 
charitable foundation

•  New Head of Product Operations starts
•  Listening sessions with our buying and 

merchandising teams to inform Responsible 
Purchasing Practices

“

For those of us in Leicester 
who take pride in the 
clothing manufacturing 
industry, the last year has 
been really tough. We are 
grateful for boohoo sticking 
by UK manufacturers 
and taking a stance with 
an Agenda for Change. 
With our joint efforts, all the 
good suppliers are confident 
that this will start building 
Leicester to be a great 
manufacturing hub. We hope 
that the work boohoo has 
done gives other retailers the 
confidence to begin buying 
British once again.” 

Sajid Esa
5TH AVENUE CLOTHING

Aug 2020

September 2020

December 2020

•  New Head of Ethical Compliance and Head of 

Sustainability start

•  Supply chain auditors Verisio given additional 
resources to accelerate audit programme

•  Work with Slave-Free Alliance to strengthen our 

whistleblowing policy

•  New Director of Responsible Sourcing starts
•  Alison Levitt QC review published in full
•  Begin work with Apparel & General Merchandise 

Public and Private Protocol

•  New Supply Chain Committee established

•  New supplier app launched, strengthening our purchasing procedures
•  Sir Brian Leveson PC appoints new investigative and inquiry team, led 

by Tim Goodwin OBE, to conduct further checks on suppliers 

•  Provided evidence to the Environmental Audit Committee
•  Modern slavery training mandated for managers and above

22

23

ANNUAL REPORT AND ACCOUNTS 2021/ STRATEGIC REPORTBOOHOO GROUP PLCOUR COVID-19 RESPONSE

THE GROUP IS CONTINUING 
TO MONITOR AND 
IMPLEMENT GOVERNMENT 
ADVICE ON SAFE WORKING 
CONDITIONS IN ALL OF ITS 
FACILITIES AND OFFICES 
IN THE UK AND OVERSEAS, 
SO THAT ALL COLLEAGUES 
ARE KEPT SAFE AND 
CAN CONTINUE TO WORK 
EFFECTIVELY. 

These measures have been subject to change 
throughout the pandemic, meaning there 
have been periods when all office staff worked 
from home, periods with limited rotational 
workplace visits, and periods when all but 
essential workers worked at home. 

In the distribution centres, we invested 
significantly to implement measures to 
ensure the safety and protection of all our 
colleagues. These include, but are not limited 
to, scheduling of colleagues’ workdays to 
be on staggered starting and break times, 
and monitored social distancing in all 
areas where closer contact might occur 
within the otherwise large spaces of the 
warehouses. In all instances, appropriate 
signage, screening, traffic management, 
sanitising stations and additional regular deep 
cleaning has been implemented. We installed 
thermal imaging detectors in our distribution 
centre and Manchester offices to ensure no 
colleagues with symptoms could enter. In 
addition, we have been broadcasting frequent 
reminders and updates to colleagues on safety 
procedures and practices, and have been 
monitoring and tracking COVID-19 cases. 
The business also pioneered a rapid lateral flow 
testing programme run by the British Army 
and Lancashire County Council. Following 
two days of onsite testing of colleagues, the 
Army returned in January 2021 to train our 
teams to conduct the tests. In early February 
2021, we rolled this programme out to all 
office locations to keep our colleagues, 
their families and the community as safe 
as possible.

Our office and warehouse COVID-19 safety 
processes have been verified and approved by 
public health officials in England. 

The group has not utilised any government 
support, and maintains rigorous control 
over its finances in order to react rapidly to 
developments. Further, the group has drawn on 
its own resources to support colleagues during 
the pandemic, ensuring that all colleagues in 
self-isolation receive their full pay.

24

25

ANNUAL REPORT AND ACCOUNTS 2021/ STRATEGIC REPORTBOOHOO GROUP PLCREVIEW OF THE BUSINESS

PERFORMANCE DURING THE YEAR

OVERVIEW
Revenue

Gross profit

Gross margin

EBITDA

% of revenue

Profit before tax

Diluted earnings per share
Net cash1 at year end

Adjusted measures:
Adjusted EBITDA2

% of revenue
Adjusted EBIT3

% of revenue
Adjusted profit before tax4
Adjusted diluted earnings per share5

2021
£ million

1,745.3

945.2

54.2%

153.9

8.8%

124.7

7.25p

276.0

173.6

10.0%

149.3

8.6%

149.9

8.67p

2020
£ million

1,234.9

666.3

54.0%

115.6

9.4%

92.2

5.35p

Change

+41%

+42%

+20bps

+33%

-60bps

+35%

+36%

240.6 +£35.4 million

126.6

10.2%

107.0

8.7%

108.3

5.88p

+37%

-20bps

+40%

-10bps

+38%

+47%

1.  Net cash is cash less borrowings.
2.  Adjusted EBITDA is calculated as profit before tax, interest, depreciation, amortisation, and share-based payment charges.
3.  Adjusted EBIT is calculated as profit before tax, interest, share-based payment charges, and amortisation of acquired 

intangible assets.

4.  Adjusted profit before tax is calculated as profit before tax, excluding share-based payment charges and amortisation of 

acquired intangible assets.

5.  Adjusted diluted earnings per share is calculated as diluted earnings per share, adding back amortisation of acquired 
intangibles, share-based payment charges, and adjusting to 34% of the non-controlling interest as in previous years 
(affects prior year comparative only).

GROUP OVERVIEW

Group revenue for the year increased by 
41% (41% CER) to £1.745 billion (2020: 
£1.235 billion). Revenue growth across all 
territories and brands was strong. Our longer-
established brands continued their strong 
growth, whilst the newer brands delivered 
rapid incremental growth as they were 
refreshed and relaunched.

Adjusted EBITDA was £173.6 million (2020: 
£126.6 million), an increase of 37% on the 
previous year. Through leverage of overheads 
and tight control of costs, we were able 
to largely offset the increase in overseas 
distribution costs caused by the pandemic 
and were able to deliver an adjusted EBITDA 
margin of 10.0% (2020: 10.2%). Profit 
before tax was £124.7 million (2020: £92.2 
million), an increase of 35%. Adjusted diluted 
earnings per share was 8.67p, up 47% on the 
prior year. Diluted earnings per share rose to 
7.25p, an increase of 36% (2020: 5.35p).

I

/
S
T
R
A
T
E
G
C
R
E
P
O
R
T

The three brands that we acquired in the 
previous financial year, MissPap, Karen 
Millen and Coast, are growing well, with solid 
foundations being built and the promise of 
bright futures. In June 2020, we acquired 
a further two new womenswear brands, 
Oasis and Warehouse, which have a great 
heritage and a strong following in the UK. 
Both brands started to trade on new websites 
from late July and have made excellent 
progress. In January 2021, we acquired the 
online business and intellectual property of 
Debenhams for £55.0 million, which we will 
develop into a digital department store and 
marketplace. In February 2021, we acquired 
the Dorothy Perkins, Wallis and Burton 
brands and inventory for £25.2 million, which 
will broaden our demographic reach and 
product offering. These three new brands 
continued to trade on the former Arcadia 
platform for a three-month period, pending 
transition to our platform. We are very excited 
about the potential of these new brands, 
as they complement our successful and 
comprehensive, multi-brand platform. 

The remaining 34% minority interest in 
PrettyLittleThing was acquired in May 
2020, ahead of the original 2022 option-
to-acquire date, for a combination of cash 
and shares with initial consideration £269.8 
million, potentially rising to £323.8 million. 
PrettyLittleThing is continuing to trade 
very well, with high-growth rates across all 
territories and the acquisition resulted in 
substantial earnings enhancement for the 
group’s shareholders. We remain excited 
about PLT’s long-term prospects and the 
value creation opportunity that exists for the 
group’s shareholders.

Cash generation was strong, with operating 
cash flow of £201.1 million (2020: £127.3 
million). Net cash flow was £30.6 million 
(2020: £47.6 million), following significant 
infrastructure capital expenditure of £49.3 
million, the acquisition of the new brands and 
associated intellectual property for £73.4 
million and the remaining minority interest 
in PrettyLittleThing for £161.9 million (a 
related party transaction). The share placing 
raised £195.7 million net of issue costs and 
£39.4 million was spent on the purchase 
of own shares for the Employee Benefit 
Trust. Our net cash balance at the period 
end increased to £276.0 million (2020: 
£240.6 million).

Our priority throughout the pandemic has 
been to ensure the safety of our colleagues, 
customers and partners by following 
government guidelines on safe working 
practices. We have been able to continue 
operating our facilities on this basis, which 
has kept the business functioning with 
the support of all parties involved. During 
this period, in light of its strong trading 
performance, the group has not claimed any 
of the UK Government’s financial support 
packages for businesses.

The group has continued to benefit 
from strong growth across all brands and 
geographies, as the convenience, pricing, 
product range and customer service 
resonated with consumers, even more so in 
these unprecedented times. Customer return 
rates across all geographic regions have been 
lower than in the pre-pandemic period, with 
fluctuations towards levels closer to normal 
during periods of easing of lockdowns. 

Active customer numbers in the last 12 
months increased by 28% to 17.8 million. 
We have seen an 8% increase in the number 
of items per basket, which we are attributing 
largely to the impact of the pandemic. Session 
growth was 27%. Website conversion rate to 
sale remained steady at 4.28%.

26

27

ANNUAL REPORT AND ACCOUNTS 2021BOOHOO GROUP PLC 
 
USA
The group’s highest territorial growth rates have been seen in the 
USA, as the brands’ momentum builds and market share increases. 
PrettyLittleThing, Karen Millen and boohooMAN continued their 
exceptional growth, whilst boohoo and NastyGal grew strongly too. 
With all brands supported by the success of social media outreach and 
the compelling customer proposition, group USA revenue increased by 
65% to £435.1 million. Return rates have also been significantly lower 
than in the previous year.

Gross margin improved slightly from 59.8% to 59.9%. Increases in 
basket size and reduced return rates have only partially offset the 
significant rise in distribution costs caused by the pandemic’s impact 
on carrier capacity. We expect higher distribution costs to continue for 
some time to come until there is a resumption of a more normal level 
of air traffic. 

REST OF WORLD
Growth in the rest of the world has been moderate at 16% to £120.4 
million, impacted undoubtedly by the delays in the distribution network 
caused by greatly reduced airfreight capacity. Gross margin declined 
slightly from 55.8% to 54.9%, a small reduction given the challenging 
conditions in overseas territories brought about by the pandemic. 
Airfreight capacity constraints, caused by the pandemic, also increased 
distribution costs to the more distant markets, and this is expected to 
continue for some time to come.

REVIEW OF THE BUSINESS

CONTINUED

PERFORMANCE BY MARKET

UK
The UK market continues to be the largest for the group, accounting 
for 54% of revenue (2020: 55%). Growth of 39% to £945.1 million 
was strong across all brands, with the three new brands acquired in the 
prior year augmenting this growth as they built from a low base. Our 
multi-brand strategy continues to enable us to gain market share in the 
UK, through our compelling consumer proposition. 

Gross margin increased from 50.3% to 50.9%, supported by a 
small increase in basket size and a strong product offering. During 
the lockdown period, we increased the offering of activewear, 
loungewear and tops, reacting quickly to the changes in demand from 
home working, which was highly successful. Return rates have been 
lower than in the previous year, due to a different mix of product 
and consumer behaviour during the pandemic. Online shopping 
clearly benefitted from the lockdown, with strong customer growth 
continuing and, with a prudent strategy to reduce marketing costs as 
a percentage of sales, we were able to achieve improved profitability. 
The convenience of our comprehensive range of customer payment 
options has also added to customer growth and purchase frequency.

REST OF EUROPE
It is apparent that the restrictions on movement and the effect of 
lockdowns in Europe have impacted growth variably at different points 
in time across the continent, but nevertheless, overall performance was 
pleasing. Revenue growth of 30% to £244.7 million was good across all 
brands and all major countries, starting with exceptional growth rates 
in Q1, resulting from consumers shifting to online shopping during 
lockdown, and continuing with moderating growth in subsequent 
quarters. Overall, return rates have been significantly lower than in the 
previous year, with some resumption to normal levels during easing of 
lockdowns. Gross margin declined from 58.0% to 56.2%.

The group had planned for many months to ensure that it could 
continue to trade effectively with EU countries after the end of 
the transition period on 31 December 2020, following Brexit. As a 
result, operations continued uninterrupted in January and February 
2021, although additional customs compliance costs and duty on 
some products does increase costs moderately. Whilst these costs 
will continue to provide a modest headwind in the new financial year, 
the group will look to mitigate these costs, for example, through 
operational efficiencies.

UK GROWTH

USA GROWTH

+39%

RoE

+30%

+65%

RoW

+16%

28

29

ANNUAL REPORT AND ACCOUNTS 2021/ STRATEGIC REPORTBOOHOO GROUP PLCREVIEW OF THE BUSINESS

CONTINUED

AGENDA FOR CHANGE

Our programme for the Agenda for Change 
commenced with the publication of Alison 
Levitt QC’s independent review of the 
group’s UK supply chain, published in full 
in September 2020. We followed the 
review with the appointment in November 
2020 of Sir Brian Leveson PC to oversee 
progress on implementation of the review's 
recommendations, which the board intends 
to implement in full. Sir Brian’s first board 
report, which was published in full, reported 
progress at pace in January 2021, while 
noting that recommendations remain work 
in progress. Sir Brian’s most recent update, 
published in March 2021 alongside the 
group’s UK supplier list, notes that the depth 
and detail of supplier audits have dramatically 
changed the way the industry is run in 
Leicester and the determination of boohoo to 
embed a new way of working, which, despite 
a number of acquisitions in recent months, 
remains its top priority.

The areas the group is committed to bring to 
fruition are: enhancing corporate governance; 
redefining our purchasing practices; raising 
standards across our supply chain; supporting 
Leicester’s workers and workers’ rights; 
supporting suppliers; and demonstrating best 
practice in action. Significant progress on the 
Agenda for Change has been delivered by our 
teams over the last six months and the group 
expects to make further great progress in the 
coming year, with publication of our global 
supplier list expected by September 2021.

Further details of the progress of the Agenda 
for Change are contained in a separate 
section in this report on page 20.

CORPORATE GOVERNANCE

The board is committed to strengthening 
corporate governance and progress to 
date includes: the appointment of Shaun 
McCabe as an independent non-executive 
director and Chair of the Audit and Risk 
Committees; the appointment of a Group 
Director of Responsible Sourcing and 
resourcing of a support team; the publication 

30

of the group’s first Sustainability Report; and 
the search for an additional non-executive 
director with ESG experience. The Risk 
Committee is a high-profile board function 
created to oversee, in particular, the Supply 
Chain Compliance Committee as part of 
the Agenda for Change, demonstrating 
our commitment to change at the highest 
level in the company. Additionally, the 
group appointed Sir Brian Leveson PC to 
provide oversight of its Agenda for Change 
programme in November 2020.
SUSTAINABILITY

The group published its first sustainability 
strategy, UP.FRONT, in March 2021, in 
which we have addressed key priority areas 
and time-based targets to achieve our goals. 
The three key areas of focus are on smarter 
manufacturing of clothes, better terms for 
suppliers and action in responsible business 
practices to reduce our carbon footprint. 
This strategy has been formulated over the 
past year by the sustainability team, with 
board support demonstrating the group’s firm 
commitment to tangible progress in this area.

CONTINUED PROFITABLE GROWTH

FINANCIAL REVIEW

“The group has achieved a strong performance with revenues 
and profits increasing in all territories and across all brands.”

REVENUE BY GEOGRAPHICAL MARKET
UK
Rest of Europe
USA
Rest of world

KPIs
Active customers1
Number of orders
Order frequency2
Conversion rate to sale3
Average order value4
Number of items per basket
1. 
2.  Defined as number of website orders in last 12 months divided by number of active customers.
3.  Defined as the percentage of website orders taken to internet sessions.
4.  Calculated as gross sales including sales tax divided by the number of orders.

Defined as having shopped in the last 12 months on the website.

CONSOLIDATED INCOME STATEMENT
Revenue
Cost of sales
Gross profit
Gross margin

Operating costs
Other income
Adjusted EBITDA
Adjusted EBITDA margin %

Depreciation 
Amortisation of other intangible assets
Adjusted EBIT
Adjusted EBIT margin %

Adjusting items:
Amortisation of acquired intangible assets
Equity-settled share-based payment charges
Operating profit

Finance income
Finance expense
Profit before tax
Tax
Profit after tax for the year

Diluted earnings per share

Adjusted profit after tax for the year
Amortisation of acquired intangible assets
Share-based payment charges
Adjustment for tax
Profit after tax for the year
Adjusted profit for the period attributable to shareholders of the company
Adjusted diluted earnings per share

31

2021
£ million
945.1
244.7
435.1
120.4
1,745.3

2020
£ million
679.4
188.4
263.6
103.5
1,234.9

Change
+39%
+30%
+65%
+16%
+41%

2021
17.8 million
53.4 million
3.00
4.28%
£46.06
3.32

2020
13.9 million
42.2 million
3.04
4.26%
£43.50
3.06

2021
£ million
1,745.3
(800.1)
945.2
54.2%

(772.6)
1.0
173.6
10.0%

(20.1)
(4.2)
149.3
8.6%

(5.5)
(19.7)
124.1

0.9
(0.3)
124.7
(31.3)
93.4

7.25p

113.8
(5.5)
(19.7)
4.8
93.4
108.5
8.67p

2020
£ million
1,234.9
(568.6)
666.3
54.0%

(539.9)
0.2
126.6
10.2%

(16.6)
(3.0)
107.0
8.7%

(5.1)
(11.0)
90.9

1.7
(0.4)
92.2
(19.3)
72.9

5.35p

86.0
(5.1)
(11.0)
3.0
72.9
69.9
5.88p

Change
CER
+39%
+30%
+63%
+19%
+41%

Change
+28%
+27%
-1%
+2bps
+6%
+8%

Change
+41%
+41%
+42%
+20bps

+37%
-20bps

+40%
-10bps

+37%

+35%

+28%

+36%

+32%

+55%
+47%

ANNUAL REPORT AND ACCOUNTS 2021/ STRATEGIC REPORTBOOHOO GROUP PLCCONTINUED PROFITABLE GROWTH

Operating costs comprise distribution costs and administrative expenses excluding depreciation and amortisation and have increased by 
60bps to 44.3% of revenue, with tight control of overheads and marketing costs mitigating the increase in overseas distribution costs caused 
by the pandemic.

Adjusted EBITDA, which is not a statutory measure, represents earnings before interest, tax, depreciation, amortisation, non-cash share-based 
payments charges and exceptional items. It provides a useful measure of the underlying profitability of the business. Adjusted EBITDA increased 
by 37% from £126.6 million to £173.6 million and, as a percentage of revenue, moved from 10.2% to 10.0%.

Adjusted profit after tax, as with Adjusted EBITDA, provides another more consistent measure of the underlying profitability of the business 
by removing non-cash amortisation of intangible assets relating to the acquisition of new brands (being their trademarks and customer lists), 
share-based payment charges and exceptional items. 

TAXATION
The effective rate of tax for the year was 25.1% (2020: 21.0%), which is higher (2020: higher) than the blended UK statutory rate of tax for 
the year of 19.0% (2020: 19.0%), due to expenditure not deductible for tax purposes, being principally depreciation on buildings and fit out, 
disallowable legal claims and share-based payment charges on growth shares.

CONSOLIDATED STATEMENT OF FINANCIAL POSITION
Intangible assets
Property, plant and equipment
Right-of-use assets
Financial assets
Deferred tax asset
Non-current assets

Working capital
Lease liabilities
Net financial assets/(liabilities)
Cash and cash equivalents
Interest-bearing loans and borrowings
Deferred tax liability
Net current tax asset/(liability)
Net assets

2021
£ million
118.3
141.6
16.7
13.1
3.2
292.9

(90.9)
(18.3)
12.6
276.0
–
(4.2)
4.4
472.5

2020
£ million
42.3
119.2
14.6
4.5
6.0
186.6

(63.9)
(16.2)
(9.0)
245.4
(4.8)
(3.6)
(6.6)
327.9

The increase in intangible assets is due to the purchase of the new brands. The right-of-use-assets are the capitalised value of property leases. 
Working capital has decreased in line with business growth and because of the increase in provisions of £23.4 million due to a number of claims. 
The lease liability is the discounted value of future lease payments. The group has repaid all its borrowings.

INTANGIBLE AND FIXED ASSET ADDITIONS
Purchased intangible and fixed assets
Intangible assets
 Trademarks and customer lists
 Software

Tangible fixed assets
 Distribution centres
 Offices, office equipment, fixtures and fit outs
 Motor vehicles

Total intangible and fixed asset additions

2021
£ million

2020
£ million

73.4
12.3
85.7

16.9
20.0
0.1
37.0
122.7

19.4
3.8
23.2

15.4
6.6
0.4
22.4
45.6

LIQUIDITY AND FINANCIAL RESOURCES
Operating cash flow was £201.1 million compared to £127.3 million in the previous year, and free cash outflow after tax was £121.8 million compared 
to an inflow of £70.1 million in the previous financial year. Capital expenditure and intangible asset purchases were £49.3 million, which includes a 
£16.9 million investment in our distribution centres to support projected growth in the business, acquisition of new brands was £73.4 million and 
purchase of the remaining non-controlling interest in PrettyLittleThing was £161.9 million. The closing cash balance for the group was £276.0 million.

32

CONSOLIDATED CASH FLOW STATEMENT
Profit after tax for the year

2021
£ million
93.4

2020
£ million
72.9

Share-based payments charge
Depreciation charges and amortisation
Finance income
Finance expense
Loss on sale of fixed assets
Tax expense
Increase in inventories
Increase in trade and other receivables
Increase in trade and other payables
Operating cash flow

Capital expenditure and intangible asset purchases
Acquisition of new brands
Acquisition of non-controlling interest in PrettyLittleThing
Tax paid
Free cash (outflow)/inflow after tax

Net proceeds from the issue of ordinary shares
Purchase of own shares by EBT
Finance income received
Finance expense paid
Dividend paid to non-controlling interests
Lease payments
Repayment of borrowings
Net cash flow
Cash and cash equivalents at beginning of year
Cash and cash equivalents at end of year

TRENDS AND FACTORS 
LIKELY TO AFFECT FUTURE 
PERFORMANCE

The market for online fashion is forecast 
to continue to grow and, along with the 
increasing use of the internet globally, 
provides a favourable backdrop for the 
group with much opportunity for further 
growth. Customers throughout the world 
are seeking a wide choice of quality products 
at value prices lower than those available 
on the high street, with the convenience of 
home delivery. The group’s target market 
has a high propensity to spend on fashion 
and the market is quite resilient to external 
macroeconomic factors.
OUTLOOK

As always, our focus is to maintain an 
outstanding customer proposition, with the 
latest fashion at great prices, combined with 
excellent customer service. To this end, we have 
a plan of continuous investment in our systems, 
infrastructure and technology to ensure we 
offer an optimal online shopping experience 

19.7
29.8
(0.9)
0.3
–
31.3
(45.8)
(8.8)
82.1
201.1

(49.3)
(73.4)
(161.9)
(38.3)
(121.8)

201.4
(39.4)
1.2
(0.1)
–
(5.9)
(4.8)
30.6
245.4
276.0

11.0
24.7
(1.7)
0.4
0.2
19.3
(32.3)
(9.4)
42.2
127.3

(26.2)
(19.4)
–
(11.6)
70.1

2.7
(14.9)
1.8
(0.3)
(3.4)
(6.0)
(2.4)
47.6
197.8
245.4

as we look to further cement our position 
as a leader in global fashion e-commerce.

Revenue growth for the full year to 
February 2022 is expected to be around 
25% at a group level, with newly acquired 
brands expected to deliver approximately five 
percentage points of this growth. Growth 
within our established brands remains strong, 
and over the last two years we have achieved 
a revenue CAGR of 42%. Trading in the first 
few weeks of the financial year has been 
encouraging; however, the economic outlook 
remains uncertain and we expect the benefits 
seen from reduced returns over the last 
12 months to begin to unwind this year, whilst 
still experiencing significantly elevated levels 
of carriage and freight costs.

Margins for established brands are expected 
to be in line year-on-year. We expect 
investment in newly acquired brands to dilute 
the group’s overall adjusted EBITDA margin 
by 50-100bps, with the group’s adjusted 
EBITDA margin expected to be in the region 
of 9.5-10% for the full year. 

Adjusted EBITDA is likely to see more of a 
weighting towards the second half of the year, 
reflecting a strong comparative period in the 

33

first half. This is consistent with financial years 
prior to the one herein reported, and the group 
expects a higher adjusted EBITDA margin in 
the second half, reflecting investments in our 
scalable multi-brand platform. 

As announced on 12 April 2021, the group 
acquired a new office in the heart of London’s 
West End for £72 million. Capital expenditure 
for the remainder of the financial year is 
expected to be in the region of £125-175 
million. This relates to growth investments in 
our new warehouse sites in Wellingborough 
and Daventry, as well as continued 
enhancements to our existing facilities, 
including automation at our Sheffield site to 
increase both capacity and efficiency.

We are focused on building the business for 
the future and continued investment in our 
brands, infrastructure, people and technology 
will drive this growth and further economies 
of scale. We are also committed to continued 
improvements across our environmental 
responsibilities and to accelerate our 
sustainability journey. The group’s medium-
term target of sales growth of 25% per annum 
and an adjusted EBITDA margin of around 
10% remains unchanged.

CONTINUEDANNUAL REPORT AND ACCOUNTS 2021/ STRATEGIC REPORTBOOHOO GROUP PLCHOW WE MANAGE RISK

RISK MANAGEMENT

The board has overall responsibility for risk 
management, validating the appropriateness 
of the supporting system of internal controls 
and for reviewing their effectiveness. 
Effective risk management is an evolving and 
continuous process; our aim is to intrinsically 
embed effective risk management throughout 
the business in order to manage risk in a way 
that helps the group achieve its objectives.

During the last financial year, there have been 
considerable ongoing improvements to the 
risk management framework at boohoo and 
the way we manage risk. This includes:

•  The introduction of a new risk management 

policy, approved by the board;

•  The establishment of risk-focused 

governance structures;

•  The provision of risk management training 

to senior executives;

•  The introduction of the assessment of risk 

appetite at board level; and

•  Additional resourcing within the internal 

audit and risk team.

RISK GOVERNANCE
The group has established an Executive Risk Group and Risk Committee to oversee and 
monitor the improvements being made in relation to risk management. Below this level, we have 
established functional risk groups across the business to identify, assess, monitor and manage 
risks held at a functional level.

PLC Board
Twice yearly monitoring of STRATEGIC RISK

Strategic risk reporting

Risk appetite

Strategic risk reporting

Risk Committee
Quarterly monitoring of STRATEGIC RISK

Executive Risk Management Group
Quarterly monitoring of STRATEGIC RISK
and escalated FUNCTIONAL RISK 

Functional risk reporting

Executive Focus Groups
At least quarterly monitoring 
of FUNCTIONAL RISK

Functional risk reporting

Risk owners
Continuous identification and  
management of FUNCTIONAL RISK

OUR RISK MANAGEMENT APPROACH
•  Identify – Top down and bottom up identification methods including workshops, interviews 

and focus groups

•  Assess – Prioritisation and measurement of risks using consistent risk assessment methods 

and against risk appetites agreed with the board

•  Manage – Identifying, improving and reviewing control measures that reduce risk impact or 

likelihood

•  Monitor – Monitoring and reporting on the status of risks

At a functional level, each business function is responsible for preparing and maintaining their 
functional risk registers and, with the assistance of the risk team, identifying, assessing, managing 
and monitoring risks and reviewing emerging risks within their function. Each risk is assigned an 
owner, through which ongoing activities and any actions related to that risk are updated.

At strategic level, the Executive Risk Group oversees the monitoring of escalated functional risks 
as well as key strategic risks to the group. The board, assisted by the Risk Committee, reviews 
the strategic risks facing the group and assesses the mitigating factors, reviews emerging risks, 
performs deep dives on key risks, and assists the board in setting the risk appetite of the group, 
against which risks are evaluated. Each risk is assigned to a senior executive, through which 
ongoing activities and any actions related to that risk are updated.

Both functional and strategic risk registers are prepared using consistent risk factors and evaluate 
business impact and likelihood ratings, both before (inherent) and after (residual) the effect of 
any mitigating activities or controls.

Our risk management process is an ongoing assessment of the key risks facing our business, such 
that it is updated whenever there is a major change in the principal risks and uncertainties.

The following are considered to be the principal risks and uncertainties as at the year-end. 

STRATEGIC RISKS
Risk factors
Risk owner

SUPPLY CHAIN ETHICS
Director of Responsible Sourcing & Group Product Operations

Mitigation

•  As a result of complexity inherent within the supply chain, there is 
a risk that inappropriate, unethical and illegal non-compliance with 
required supply chain practices go undetected, which could lead to 
investigations from regulatory bodies and may cause reputational 
damage.

•  Agenda for Change outputs defining current and future policy, 

with actions rigorously monitored and reported

•  Establishing the right structure and team by building out the 

sourcing and ethical compliance team, across the UK and regional 
offices 

•  Mapping the supply chain ready for reporting in 2021 

(March/September)

•  Scheduling regular audits against boohoo code of conduct

•  Transparency systems and tools are in place for UK (Leicester) 

manufacturing 

•  Creating a series of behaviours which align with boohoo values

COMPETITION RISK
CEO and CFO

•  The business operates in a broad and open market, with many 

•  Operating a differentiated business model, across brand and 

competitors. There are many factors that influence customers’ 
choice, including service, fashion, price and brand. As a result of the 
above factors, there is a risk that market share may not grow or could 
decline

•  European customers may be deterred from purchasing from a UK 

company following the UK’s decision to leave the EU

geographies insulates against specific brand competitors as a group

•  Investment in brands, both at an individual level and through 

acquisition

•  Competitor activity and offerings are reviewed regularly to 

remain abreast of market developments and identify competitive 
advantages

•  Consumers’ changing preferences are monitored internally and by 

market research to ensure product and service is relevant to demand

•  Developments in e-commerce trends are monitored to keep abreast 

of the latest developments and innovations

•  Performance targets control key deliverables (product quality, 

customer service and traffic)

SUSTAINABILITY
Director of Responsible Sourcing & Group Product Operations

•  As a result of sustainability and environmental factors, there is a risk 
that customer perception is damaged, which could negatively impact 
the brand

•  Longer term, consumers may reduce consumption of fast fashion 

due to environmental concerns

•  A defined supplier framework and governance structure, 

which outlines the relationship owners, exists

•  Supplier security assessments are conducted

•  Diversification of the service providers, where appropriate 

to spread risk

GOVERNANCE
CFO

•  As a result of governance issues there is a risk of the business not 

•  Sustainable change is being driven by Agenda for Change 

meeting the best interests of its stakeholders

and embedded within business practices

•  Governance is a constant board agenda item 

•  New non-executive directors have been recruited, 

which improves governance

•  New committee structure established

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ANNUAL REPORT AND ACCOUNTS 2021/ STRATEGIC REPORTBOOHOO GROUP PLCHOW WE MANAGE RISK

CONTINUED

STRATEGIC RISKS CONTINUED
Risk factors
Risk owner

ETHOS AND CULTURE
Chief People Officer

Mitigation

OPERATIONAL RISKS
Risk factors
Risk owner

IT AND CYBER SECURITY
CIO

•  As a result of business change, developing and implementing new 
systems, controls and significant acquisitions, there is a risk that 
culture is impacted, which could lead to a decrease in brand ethos 
and morale, impacting operations

•  Board commitment to positive change, led from within the business

•  Investment in colleague engagement, including regular town hall 

meetings

•  Investment in colleague training to support change

•  There is a risk of a cyber-attack, which could lead to application, 
system and operational downtime, which may impact trading and 
operations across the group

REGULATORY COMPLIANCE
Group Legal Counsel

•  As a result of complex data privacy regulations and continuous 
increase in threats to data, there is a risk of a regulatory breach, 
which could lead to regulatory investigation and financial penalties

•  As a result of operating in many international markets and variations 
in local regulation in those different markets, compliance risks are 
increased. Specifically, those where websites are located, pricing and 
promotion restrictions are in place and any countries with complex 
legal marketplace compliance (e.g. US) laws, there is a risk of non-
compliance and regulatory-related investigations that could lead 
to financial penalties and reputational damage

•  Training of colleagues on GDPR and data security

•  Additional resource relating to data privacy

•  Privacy policies and procedures reviewed and updated

•  Understanding and compliance to key laws and regulations

•  Impact reduced by skilled legal team in house and utilising specific 

expert advice from external lawyers in territories concerned

•  Monitoring of emerging regulations to ensure the business is best 
placed for any new compliance requirements – e.g. buy-now-pay-
later

•  As a result of emerging regulations, there is a risk that additional 

•  Expert counsel taken to fully understand M&A risks prior to 

compliance costs are incurred in the future 

acquisitions

•  As a result of a large or high-profile acquisitions and the associated 
market share implementation, there is a risk of investigation and 
review by the competition authority, which may lead to financial 
costs and delays to processing of the deal

TAXATION AND DUTIES
CFO

•  Governments may impose additional corporation taxes on 

•  Impact of potential future corporation tax rates is considered in 

online businesses

future plans

•  Governments are increasingly reducing duty and tax-free thresholds 

on imports and imposing tax collection responsibility on sellers, 
thereby increasing prices to consumers

•  Sales taxes are already imposed in all major markets and the group 
believes that its products will remain competitive due to its online 
proposition and with customs warehousing, the impact of duty costs 
can be minimised

BREXIT
CFO

•  As a result of required operational changes caused by the Brexit 
agreement, specifically in relation to trading costs and regulation, 
there is a risk of unplanned operational and financial impact, 
which could lead to unexpected trading levels and/or downtime 
in operations 

•  Impacts are understood and additional costs are factored in to future 
plans and budgets, together with mitigating actions and cost savings 

•  Consideration being given to the availability of staffing and potential 

increase in labour costs

CHANGE
CIO

•  As a result of a high number of critical projects running in parallel, 
there is a risk that delivery is not completed in line with proposed 
timelines and business as usual activities are not appropriately 
established, thereby not meeting the expectations of both internal 
and external stakeholders, which could lead to reputational damage

Mitigation

•  Board engagement in cyber risks, mitigations and plans

•  Perimeter security regularly updated and tested 

•  Industry leading tooling to prevent and detect attacks

•  24/7 security operations centre. 

•  Continued and expanding investment in IT and security teams

•  Training of both technical and non-technical teams regarding 

cyber security

•  Growth of projects capability including head of delivery and project 

function, business analysts and project managers 

•  Change Advisory Board ('CAB') ensures that approvals are obtained 

in advance of changes being implemented

•  Project Prioritisation Group ('PPG') – Assesses and agrees the need 

for changes/projects

•  IT team includes appropriate skillset and talent within the team to 

deliver what is required

•  Established project methodology including the right level of 

governance for each project

THIRD PARTIES
CFO/CIO/Supply Chain Director

•  As a result of reliance placed on third parties, there is a risk that key 

•  Sustainability strategy and targets in place

third parties are not performing in line with expectations, which could 
lead to operational and technological disruption

•  First sustainability strategy published in March 2021 on group website

•  Recruitment of key roles to deliver the strategy

BUSINESS CONTINUITY/DISASTER RECOVERY
CFO/CIO/Supply Chain Director

•  As a result of an unplanned business continuity incident/event, there 
is a risk that warehouses and key operations facilities are required to 
close, which could lead to reduced productivity and operations across 
the group

•  As a result of a critical IT failure, when enforcement of disaster 

recovery is required, there is a risk that key recovery objectives are 
not met, which could lead to data and financial loss

•  Warehouses are protected by 24-hour security, access control, 

fire protection and sprinkler systems

•  Head office is protected by security alarm, access control, 

fire protection and sprinkler systems 

•  Electric power continuity is protected by back-up generators

•  Consideration has been given to location diversification, resulting 
in more options to move sites in the event that a major incident 
occurs at one site

•  IT disaster recovery covers critical applications and third party 

contracts with appropriate service level agreements

•  Investment in monitoring and alerting, governance, 

change management

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ANNUAL REPORT AND ACCOUNTS 2021/ STRATEGIC REPORTBOOHOO GROUP PLCHOW WE MANAGE RISK

CONTINUED

OPERATIONAL RISKS CONTINUED
Risk factors
Risk owner

PEOPLE RISK
Chief People Officer

Mitigation

•  Competitors are inclined to poach key staff and talented individuals

•  Employees may leave the company for better pay and prospects 

elsewhere

•  Incentive schemes across all levels of staff are operated, including 
share ownership, bonus and incentive schemes linked to business 
and personal performance

•  Succession planning aims to reduce key person dependencies

•  Training, development and progression opportunities to retain staff

PRODUCT RISK
Director of Responsible Sourcing & Group Product Operations

•  As a result of health and safety regulations in relation to products, 

•  Head of Product Compliance joined in early 2021 

there is a risk of product liability costs and potential legal implications

•  Quality control teams check the products at distribution centres 

•  As a result of product quality issues, there is a risk of a decline in 

and within factories

customer satisfaction

FINANCIAL RISKS
Risk factors
Risk owner

FINANCIAL RISK
CFO

•  Policies and procedures in place for suppliers to follow

•  Testing of products for chemical components to legal limits

Mitigation

•  Poor business performance or lack of appetite for the sector may 

•  Regular budgeting and forecasting ensures working capital is 

impede raising of capital 

•  Exchange rate fluctuations may erode margins

sufficient for business requirements and rapid reaction to adverse 
business performance

•  Uncertainty due to fluctuating exchange rates is reduced by 

appropriate forward looking hedging policies

ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 

Andrew 
Reaney

DIRECTOR OF RESPONSIBLE SOURCING AND 
GROUP PRODUCT OPERATIONS 
4 MAY 2021

We’re facing up to the future, doing more for 
our clothes, suppliers, communities and our 
impact on the environment.

We’ve looked hard both inside and outside our business, and come up 
with a plan that will help us get ready for the future.

There is work to be done, and we’re going to be open, up front, and 
frank on the progress we are making. Our next chapter is still in the 
making.

The importance of responsible purchasing practices and the need to 
improve suppliers’ social and environmental practices is recognised 
now more than ever. 

Important issues arising during the year include labour standards 
concerns in UK and international manufacturing, and traceability and 
human rights concerns in global supply chains, including allegations of 
forced labour risks linked to cotton sourced from the Xinjiang region of 
China. We are conscious that many workers have also become more 
vulnerable as a result of the COVID-19 crisis.

In 2020, we tackled these challenges head on, communicating 
our insights, views and approaches transparently. We published an 
independent review on our Leicester supply chain by Alison Levitt 
QC, and launched our Agenda for Change, setting out how we would 
deliver her recommendations. We also took part in the Environmental 
Audit Committee on Fast Fashion and the UK Government 
consultation on cotton sourcing. 

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ANNUAL REPORT AND ACCOUNTS 2021/ STRATEGIC REPORTBOOHOO GROUP PLC 
ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 

CONTINUED

We’ll communicate these changes to our 
customers, too. Shoppers will increasingly 
see a consistent message across our brands, 
bearing the strapline READY FOR THE 
FUTURE, and as we move ahead on our 
journey, more and more products will meet 
these criteria.

In addition, we’ve signed up to WRAP’s 
Textiles 2030, which is a call to action to all 
UK fashion brands and retailers to transform 
our industry through better materials, more 
circular product design and alternative 
business models. 

With the introduction of new brands including 
Debenhams, we’re going to be looking closely 
at sustainability in our beauty and home 
offering too. 

This year, alongside our annual report and 
accounts, we are also publishing a standalone 
sustainability report where stakeholders can 
find more information on how we plan to 
meet our goals and what steps they will see us 
take first. 

I joined the business in September 2020, and 
took responsibility for the full sustainability 
strategy in March 2021, bringing together our 
ethical and environmental programmes. I am 
excited to lead our delivery of the strategy, 
driving change in our own operations and 
through our supply chains.

Andrew Reaney
DIRECTOR OF RESPONSIBLE SOURCING AND 

GROUP PRODUCT OPERATIONS

This spirit of openness and transparency 
is central to our first group sustainability 
strategy, UP.FRONT, published in March 
2021 on the group’s website. Importantly, 
we’ve designed the strategy to address key 
priority areas and set clear, time-bound goals 
to help demonstrate our progress. They are 
stretching and will be tough to achieve, but 
we are committed to making it happen. 

This strategy hasn’t come out of nowhere. 
We have been laying the foundations over 
the last two years, recruiting ethical trade and 
sustainability experts, joining and contributing 
to industry groups like the British Retail 
Consortium, WRAP and the Sustainable 
Apparel Coalition ('SAC'), and analysing 
our current approach to sustainability 
management. 

UP.FRONT is about taking this work further, 
driving measurable progress on our issues like 

materials, carbon 
and waste. And 
we’ve already got 
started. 

Our buying teams 
are working with 
existing and new 
suppliers to develop 
more sustainable 
garments, focusing 
on materials like 
recycled polyester 
and organic 
cotton, and over 
the coming year, 
we will be making 
big changes to the 
way we purchase 
our cotton. 

HOW WE DEVELOPED OUR STRATEGY

We’ve been through a comprehensive 
process to develop our sustainability strategy. 
We began by conducting a materiality 
assessment – an evaluation of the key 
environmental, social and governance 
issues that matter most to our business and 
stakeholders, and on which we stand to make 
the greatest impact. We worked with an expert 
third party to make sure that this was an 
effective, objective exercise.

They interviewed people across our business, 
reviewed sustainability indices, analysed major 
industry and sustainability campaigns, mapped 
industry-wide issues and stakeholder views. 
This helped to prioritise the issues and focus 
our strategy. 

On top of this assessment, we layered on 
further insight from our business and customer 
research, using this to refine our priorities and 
identify relevant goals and targets. 

We involved teams around the business, 
including buying, marketing and operations and 
consulted the executive team and board too. 

UP.FRONT is about making progress on 
the sustainability issues where we can make 
a real difference, and working in an open, 
collaborative way to get there. 

THERE ARE THREE FOCUS AREAS

CLOTHES. 
MADE SMARTER

SUPPLIERS. 
ON BETTER TERMS

OUR BUSINESS.  
TAKING ACTION

There’s an environmental cost to producing 
clothes, but there are ways we can be 
smarter and leave a lighter footprint. 

We’re focusing our efforts on the areas 
that will have the biggest impact on the 
future of the clothes that we produce 
– materials, design, waste, packaging 
and finding ways to keep our clothes in 
use for longer. 

And this is just the start. We are going to 
work with experts to develop more focused 
plans on water, chemicals, biodiversity and 
microfibres. 

Our business is growing. We rely on strong 
relationships with our suppliers to provide 
our customers with on trend products at 
great prices. 

We’ve been building our team so we can 
engage with suppliers in the UK and 
beyond to make sure we have a clear map 
of all the factories producing our clothes, 
and that our standards are followed to 
protect the workers in those factories.

We will embed enhanced ethical and 
environment standards in the UK and 
globally, working alongside those who make 
our clothes to help ensure that our role 
in the fashion supply chain is a positive one. 

We’re passionate about fashion, our 
business and the role that we can play in 
the wider industry. 

We’re going to be up front about how we 
work, our environmental impact and our 
role in the global fashion community – 
starting with tackling carbon emissions 
across our value chain, creating great jobs, 
promoting responsible marketing and 
strong governance, and acting as a force 
for good in local communities. 

In the coming pages, we will share an overview of our sustainability strategy. More information can be found in our 2020 Sustainability Report, which 
can be downloaded at boohooplc.com/sustainability. 

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CONTINUED

FOCUS AREA 1:

CLOTHES MADE 
SMARTER
BETTER MATERIALS

2025 All our polyester and cotton will 
be recycled or more sustainable

2030 All our clothes made with more 
sustainable materials

Making our clothes in a smarter way – with better materials, more 
sustainable design and less waste and packaging. 

Buying more sustainable alternatives to traditional materials is a top priority. Working with our 
industry partners like WRAP and the SAC, we’ve analysed our materials mix and developed 
guidelines on more sustainable options. 

Around 80% of the materials we use (by volume) are polyester and cotton, so our most 
ambitious targets focus on these areas. However, we’re also working with our suppliers on other 
materials like viscose, acrylic and animal-derived products. 

We’re launching a consistent strapline across our brands to help customers identify which 
products helping to achieve our goals, so look out for READY FOR THE FUTURE across our 
sites, as products displaying this criterion will meet our standards.

SUSTAINABLE DESIGN

2025 Design innovation to reduce 
waste, increase durability and 
improve recyclability

Building on our materials strategy, we want to develop a set of standards to incorporate this 
and consider other relevant elements of product design, such as upcycling, recyclability and 
durability. 

We’ve appointed one of our most experienced designers in the business as Sustainable Product 
Design Director to lead this work, and we’re excited about the potential innovations in the 
pipeline.

FUTURE FOCUS

2023 Announce our goals on water, 

chemicals, biodiversity and 
microfibers, developed in 
partnership with experts

There are other important issues to address like water, chemicals, biodiversity and microfibres. 

Our work in areas such as better materials and improved supply chain standards will help us 
make progress on these areas, as well as our contribution to industry groups like the Microfibre 
Consortium and Textiles 2030. But we will also develop dedicated goals on each of these issues 
and work with experts to understand the best role we can play in tackling them. 

Find out more in our sustainability report on pages 39 to 49.

FOCUS AREA 2:

SUPPLIERS ON 
BETTER TERMS
TRANSPARENCY

2021 Disclose our supplier and factory 

list

2021

Publish our purchasing practices

2025 Map our raw materials supply 
chain for key fibres

Doing more for our suppliers – transparent supply chains, improved 
standards and management, and a long-term commitment to those that 
work in fashion.

Transparency is central to the commitments we’ve made through our Agenda for Change. 

We have already delivered in a number of areas by publishing Alison Levitt QC’s independent 
review of our supply chain in full, and sharing updates by Sir Brian Leveson PC, who is holding 
our board to account on delivering our Agenda for Change programme and publishing our list of 
UK suppliers. 

In 2021, we will continue to deliver against our Agenda for Change commitments by publishing 
our global supplier list and our purchasing practices. 

Longer term, we’re going to work with key suppliers to map priority raw materials through our 
supply chain, right back to the fields and factories where they were produced.

TEXTILE WASTE

2023 Launch resale and recycling offers 

across out brands

2025 No textile waste direct to landfill 
in our UK supply chain

We’ve been working for some time on diverting any textile waste in our own operations from 
landfill, working with recycling partners and charities. Now, we want to extend this to our UK 
supply chain. In particular, we hope to launch a pilot project to make sure that any offcuts are put 
to the best use, through upcycling or recycling, for example. 

We’re also committed to developing different ways for customers to recycle their garments and 
investing in resale platforms to keep clothes in use for longer. 

STANDARDS

Our new sourcing team includes ethical trade, product compliance, quality assurance and 
environmental sustainability experts. 

2023 Demonstrated improvements in 
UK garment factories and the 
positive impact on workers

2025 Demonstrate the impact of our 
improved supplier management 
programme over five years

Together, they are implementing a more robust set of supplier standards and a rigorous 
management programme. They’re also improving the systems we use to order, monitor and track 
our products. 

All this work will drive positive changes for suppliers, factories and workers, and we are 
committed to monitoring the impact of these improvements over the coming year and 
publishing the findings.

PACKAGING

2030 All customer garment packaging 
will be reusable, recyclable or 
compostable, and any plastic used 
will contain over 50% recycled 
content

We’ve made a lot of progress on key types of packaging and labelling. For example, our despatch 
bags contain over 80% recycled plastic, and we’re working with a local supplier on poly-bags 
(which we use to keep clothes protected in transport) with a high proportion of recycled content. 

Now, we want to go further by working with our suppliers to ensure this is consistent across 
all our garment packaging. We’ll also keep innovating to explore more sustainable, recyclable 
packaging materials. 

42

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CONTINUEDANNUAL REPORT AND ACCOUNTS 2021/ STRATEGIC REPORTBOOHOO GROUP PLCENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 

CONTINUED

PROGRAMMES

2021

Set up and donate £1 million 
to the Garment Workers' Trust 
in Leicester

2021

Launch manufacturing centre 
of excellence

FOCUS AREA 3:

OUR BUSINESS 
TAKING ACTION
GOVERNANCE

2021 Embed sustainability risks and 

opportunities in business decisions 
and KPIs

One of our key Agenda for Change commitments was to set up a Garment Workers' Trust in 
Leicester to help champion workers’ rights and provide support for vulnerable garment workers 
in Leicester. The Trust will be overseen and managed by an independent Board of Trustees (for 
whom we’re currently recruiting), and we will provide grants and crisis funds for those in need. 
We hope that it will become a recognised and trusted source of support for anyone working in 
the fashion and textiles industry, providing both hardship funds and clear and understandable 
guidance in multiple languages for those who may need independent support. 

We’ve also purchased a site in Leicester where we want to establish a manufacturing facility in 
partnership with one of our strategic suppliers. 

We’re obtaining planning permission for the facility, which is due to launch in 2021. We hope that 
it will showcase how our products can be made legally, ethically and safely. We hope to create up 
to 100 local jobs and offer a community hub to inspire new talent in the industry. Our growing 
team in charge of checking standards among our Leicester suppliers will also work from this 
facility.

Running our business responsibly – strong governance, a great place 
to work, tackling climate change, responsible marketing and a role in 
communities we can all be proud of.

In 2020, we strengthened our approach to governance with a Supply Chain Compliance 
Committee, which reports to our Risk Committee and the group board. 

Improving supply chain standards is an important agenda item at every board meeting. In 2020, 
these discussions focused on our Agenda for Change, UK supplier management programme and 
UP.FRONT sustainability strategy. In 2021, we will discuss broader sustainability issues through 
this governance process. 

CLIMATE CHANGE

2030 Achieve carbon reductions across 
our value chain aligned with 
science-based targets equivalent 
to 52% reduction in emissions 
relative to our growth.*

*4.2% absolute reduction in operational emissions  
year-on-year, and 7% reduction in value chain emissions 
year-on-year relative to our growth.

The climate crisis is one of the biggest challenges facing the planet and urgent action is needed. 
We know that boohoo has a key role to play in this fight and are determined to be a proactive 
presence in the retail industry. 

Working with an independent and expert carbon management consultancy, we have calculated 
our carbon footprint across both our own operations and value chain. We have identified key 
areas where we can – and must – make the most significant reductions. These are our products, 
product logistics and marketing channels.

We are setting a bold climate change commitment. By 2030, we will achieve carbon reductions 
across our value chain aligned with science-based targets equivalent to a 52% reduction in 
emissions relative to our growth.*

Furthermore, we have joined the BRC Climate Action Roadmap and the WRAP Textiles 2030 
initiative. 

Find out more in our sustainability report on pages 39 to 49.

MARKETING

2021

Publish responsible marketing 
principles

ONGOING Make it easier for customers to 
make sustainable choices with us

We live and breathe marketing and social media. It’s how we get inspiration, talk with our 
customers, sell our products and get feedback on what we do. Our marketing approach and 
discounting strategies mean that customers from all walks of life are able to access our on-trend 
products at great prices. 

We’ve published our responsible marketing principles. Our teams are also working hard to make 
it easier for customers to make more sustainable choices by launching READY FOR THE 
FUTURE products and clearly communicating how products are meeting these guidelines.

Find out more in our sustainability report on pages 39 to 49.

And to drive change, teams across our business will have KPIs linked to our sustainability 
strategy. For example, buying teams are focusing on better materials.

COMMUNITY

Find out more in business governance on pages 52 to 59.

2021

Publish our social impact strategy 
to support local communities

OUR PEOPLE

2025 Aspire to be independently 
recognised as the best online 
retailer to work for

We want to attract and retain the best talent in the industry, building a diverse, inclusive boohoo 
family where all our colleagues feel valued, have the opportunity to reach their full potential and 
are proud of what we achieve together. 

We’ll listen to colleagues’ needs, make diversity and inclusion a part of everything we do, and 
create a thriving workplace culture. We’ll focus on health and wellbeing, and provide first-class 
learning and development opportunities and market-leading reward and benefit packages. And 
we’ll improve the way we monitor performance and plan for the future.

Find out more in our people section on pages 48 to 49.

Our teams are passionate about giving back to their local communities and supporting charities. 
In addition, all our brands have their own charitable giving programmes, which include sample 
donations, cash donations, volunteering and partnerships. 

To amplify our positive impact, in 2021, we plan to launch a group-wide social impact strategy, 
bringing all this work together under shared ambitions. This won’t stop our brands supporting the 
causes that they and their customers love, but it will help us reach more people and measure the 
impact on their lives. 

Find out more in our sustainability report on pages 39 to 49

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CONTINUEDANNUAL REPORT AND ACCOUNTS 2021/ STRATEGIC REPORTBOOHOO GROUP PLCENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 

CONTINUED

CARBON REPORTING

Our carbon footprint has been calculated in accordance with the internationally recognised 
standard the Greenhouse Gas Protocol, a corporate accounting and reporting standard, 
developed by the World Resources Institute ('WRI') and the World Business Council for 
Sustainable Development ('WBCSD'). The data in this report has been prepared in line with the 
HM Government’s guidance: Environmental Reporting Guidelines: Including streamlined energy and 
carbon reporting. This is the second year that the group has reported on its carbon footprint.

PERFORMANCE
This is the first year we have calculated our emissions across all three scopes for both this and the 
previous reporting year and have made the results publicly available. The group’s 2020 carbon 
footprint is 782,264 tCO2e, which is mainly attributable to purchased goods and services 
(including sold goods) as well as the transport and distribution thereof. 

Since the previous reporting year, market-based emissions have increased by 33% from 
587,983 to 782,264 tCO2e. This is predominately driven by business growth and an increase in 
goods sold since the previous reporting period. 

Operational market-based emissions (scope 1 & 2) have decreased by 84% from 3,120 to 499 
tCO2e, which was largely driven by a switch to 100% renewable energy supply in our operations. 
We also saw a reduction in business activities, such as building use and business travel due to 
COVID-19 restrictions. 

CARBON EMISSIONS 
(metric tonnes of carbon dioxide equivalent)

Scope 1 
Company cars
Natural gas
Other fuels
Refrigerant
Scope 2
Electricity (market-based)
Electricity (location-based)
Scope 3 categories
Upstream emissions
Purchased goods and services
Capital goods
Fuel and energy-related activities 
Upstream transportation and distribution
Waste generated in operations
Business travel
Employee commuting
Upstream leased assets
Downstream emissions
Downstream transportation and distribution
End of life treatment of sold products
Total emissions market-based
Total emissions location-based
Energy reporting: total energy usage (kWh)
Intensity metrics (UK and offshore)
Total revenue (£ million)
All scopes (1, 2 & 3) emissions (tCO2e)/total revenue  
(£ million)

2020

tCO2e 
66 
273 
13 
146 

– 
 2,674 

 613,877 
 4,188 
 285 
 149,883 
 91 
 526 
 505 
 20 

2019

tCO2e 
111 
 240 
 15 
 146 

 2,608 
 2,928 

436,700
 – 
 310 
 139,120 
 63 
 2,436 
 459 
 22 

 3,710 
 8,681 
 782,264 
 784,938 
 12,717,546 

 2,730 
 3,023 
 587,983 
 588,303 
 13,065,849 

1,674

467

1,172

502

Emissions intensity by revenue has decreased by 7%, highlighting an improved carbon efficiency 
by turnover.

46

and transportation of goods. It also 
includes non-company cars as per the 
SECR regulations

The group’s carbon emissions calculations 
used two approaches depending on the 
availability of data across its operations and 
supply chains in accordance with the GHG 
Protocol. These approaches included: 

•  Process-based approach – uses quantity-

based consumption data to estimate 
the carbon emissions associated with a 
given activity e.g. litres of fuel used. This 
approach was used for scope 1, 2, and some 
scope 3 emissions. For goods for resale, 
a subcategory of purchased goods and 
services the Higgs Index carbon emissions 
benchmarks were applied

•  Spend-based approach – using extended 
economic input-output modelling. This 
approach combines industry and trade 
flow data between industries with total 
emissions data from a given industry to 
estimate the carbon emissions associated 
with £1 million spend in each industry. This 
approach was used for good not for resale 
(a subcategory of purchased goods and 
services and capital goods)

ENERGY EFFICIENCY 
ACTION
Since 2019, the group has carried out several 
initiatives to drive energy efficiency across 
our own operations. These include:

•  Continued LED roll out across Burnley 

and Manchester

•  Commenced the installation of solar 
panels at Burnley and Manchester

METHODOLOGY 
boohoo group plc’s carbon footprint has 
been calculated in accordance with the 
internationally recognised standard the 
Greenhouse Gas Protocol, a corporate 
accounting and reporting standard, developed 
by the World Resources Institute ('WRI') and 
the World Business Council for Sustainable 
Development ('WBCSD'). It adheres to 
the best practice practices of relevance, 
completeness, consistency, transparency 
and accuracy. 

The carbon footprint assessment was 
carried out by an independent sustainability 
consultancy Avieco. 

The group’s carbon emissions are measured 
in carbon dioxide equivalents or CO2e. 
This metric includes the six greenhouse 
gases covered by the Kyoto Protocol: carbon 
dioxide (CO2), methane (CH4), nitrous 
oxide (N2O), hydrofluorocarbons (HFCs), 
perfluorocarbons (PFCs), and sulphur 
hexafluoride (SF6).

The carbon reporting period is from 1 January 
2020 to 31 December 2020. This is offset 
from the business’s financial reporting period 
1 March 2020 to 28 February 2021 to allow 
sufficient time to capture 12 months of data 
for our carbon assessment in preparation for 
the group’s end of year reporting. 

The carbon emissions calculations followed 
the operational control approach, which 
means that all emissions over which the group 
has direct control is included in its scope 1 & 
2 boundary. 

The emissions calculations breakdown into 
three reporting scopes. These include: 

•  Scope 1 – this includes all direct emissions 

from assets over which the group has 
control, including company cars, natural 
gas and other fuels used in our operations 
and any refrigerant gas leakages 

•  Scope 2 – this includes indirect emissions 

associated with the generation of 
electricity. In line with best practice, 
market and location-based emissions are 
both reported on: 
 − Market-based emissions – which reflect 
the actual emissions from the electricity 
agreements with the business’s suppliers 

 − Location-based – which reflect the 

average emissions intensity of the grids 
in which the consumption occurs 

•  Scope 3 – this includes other indirect 

emissions generated along our value chain, 
which predominately consists of goods for 
resale, goods not for resale, and distribution 

47

ANNUAL REPORT AND ACCOUNTS 2021/ STRATEGIC REPORTBOOHOO GROUP PLC 
 
 
 
 
 
 
ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 

CONTINUED

PEOPLE

INTRODUCTION 
People are at the very heart of 
everything we do here at the 
boohoo group. It is vital for 
boohoo’s growth and success 
that we maintain focus on the 
development and wellbeing 
of our colleagues. We want to 
continue to create a supportive 
environment where our colleagues 
feel energised, motivated and 
valued. We have developed an 
outstanding reward and benefits 
framework where, irrespective 
of role, all our colleagues can 
share in the success of boohoo’s 
incredible growth. We focus on 
listening to our teams to always 
understand what matters most to 
them. We offer an inclusive and 
diverse working environment, 
where we make people feel 
respected and valued for who they 
are as individuals. Our colleagues 
continue to have a voice through 
our ever-evolving listening and 
engagement forums. We offer a 
strong learning and development 
experience with online training, 
check ins and webinars delivered 
throughout the past 12 months. 

SENIOR ROLES 
HELD BY WOMEN

41%

DIVERSITY AND INCLUSION
Creating a working environment that is free from discrimination and harassment, and where 
everyone can be heard is essential if we are to operate in an inclusive workplace. This year, we 
took part in National Inclusion Week with the theme being ‘Each One Reach One’. Various 
activities were held throughout a week in October to celebrate each other’s uniqueness and to 
also share and promote inspiring inclusion practices and ideas across the business. Also, in the 
autumn of 2020, a D&I steering group was formed to ensure that all areas and brands within 
the business are represented. The group meet six times a year to discuss group strategy and 
initiatives. A charter was developed and suggestions are brought to life and embedded by each 
of our working groups, ensuring each brand keeps their own distinct personality while operating 
as one business. One of the immediate actions has been to begin to collect demographic data 
from everyone to inform our future strategy. This is a sensitive topic and so, with the support of 
colleagues from across the business, a short video was produced explaining why this is important. 
A comprehensive guide was also produced with information on how to submit demographic 
data via our people system. We will continue to support an inclusive and diverse workforce by 
sustaining momentum through our designated groups.

GENDER PAY AND DIVERSITY
We encourage diversity in the workforce: at the year-end, the percentage of males was 
46% (2020: 42%) and females 54% (2020: 58%), with 41% (2020: 45%) of our senior 
management positions held by women.

NUMBER OF EMPLOYEES OF EACH 
GENDER AT THE YEAR-END
Directors of the parent company
Senior managers
Other employees

Male
7
43
1,621
1,671

Female
1
30
1,919
1,950

Our gender pay gap data for the group, prepared up to March 2020, showed females were paid 
4.1% more than males, using the median results, and males were paid 6.2% more than females, 
using mean results (male average pay being the higher due to a greater proportion of males in the 
most senior roles), which is significantly below the national average as reported by ONS. 

OPERATIONS 
Colleague safety and wellbeing remains our number one priority, and we have all worked tirelessly 
during the pandemic to support colleagues in our distribution centres and offices. We have teams 
of COVID-19 marshals who review our processes daily, keeping wellbeing at the top of the agenda. 
We invested in various measures (including temperature scanners and lateral flow test centres) 
across all offices and distribution centres to ensure we are keeping our colleagues, their families and 
our local communities safe. 

Our international customer services team, who were based at Burnley, have experienced a 
complete change of working environment. At the start of the pandemic, they transitioned to 
work from home and they are just as effective working remotely. Colleagues are kept informed 
and engaged through new online learning modules and a mental health support package, which 
are facilitating the change from a busy office environment to working remotely.

HEALTH, WELLBEING AND ENGAGEMENT ACTIVITIES 
We take the health and wellbeing of our colleagues very seriously and place a huge importance 
on supporting teams to navigate their busy lives and critically their mental and physical health. 
The people team are trained mental health first aiders and work with managers to provide 
guidance to anyone that needs some additional wellbeing support. 

We also focus on days that raise awareness of issues that matter to our boohoo family. These 
days give us the perfect chance to bring vital conversations to the forefront and get people 
talking about topics beyond the immediate working day. Some of the wellbeing areas we 
highlighted in 2020 included breast cancer screening and mental health (through the charity, 
CALM).

Operations and PLT, we have pioneered a 
fresh approach to training by rolling out a 
coaching programme across the business. 
This approach really shifted the perception 
that training only happens in the classroom.

SUMMARY
With the backdrop of a global pandemic our 
customers have demanded more from us 
than ever before. The continued commitment 
and support from our colleagues has allowed 
us to step up and deliver exceptional results in 
an extraordinarily challenging year. 

Our colleagues are our strongest asset, and 
we will always strive to support them to grow, 
develop and thrive within our boohoo family. 

On behalf of the board

John Lyttle
4 May 2021

Neil Catto
4 May 2021

Across the group, we now have digital 
wellness hubs for all our colleagues, which 
provide articles, videos, hints and tips on 
how to improve wellbeing in a specific area 
of their world.

Alongside our healthcare app MediCash, 
sits our Employee Assistance Programme. 
This service allows our colleagues to access 
around-the-clock support and high-quality 
advice from experts on health and wellbeing.

DRIVING EMPLOYEE 
ENGAGEMENT WITHIN 
OUR FAMILY 
This year, all our employees across the group 
were invited to participate in a Wellbeing 
and Engagement survey, which allows us to 
measure wellbeing and engagement levels and 
identify ways to improve how we do things. This 
year, 57% of colleagues participated in survey 
across all brands and locations and over 75% 
of employees see themselves working for the 
group in 12 months’ time. 

The survey confirmed that we have an engaged 
workforce, our colleagues feel valued and 
respected, they know what’s expected of them 
in their role and they also have the right tools 
to do their role effectively. 

This survey has also drawn out great results 
in the Diversity and Inclusion space, with 
85% of colleagues who participated in the 
survey saying their manager has a focus on 
Diversity and Inclusion, and 81% would feel 
comfortable raising concerns around D&I, 
bullying or unfair treatment. 

BOOHOOFAMILY INSTA
To improve communication and engagement, 
the boohoofamily Instagram platform 
was introduced in 2019. This allows us to 
share colleague stories on any engagement 
activities and also to showcase what it’s like to 
be part of boohoo group. This continues to be 
very successful, uniting our global locations 
and providing an insight into all the different 
aspects of working at the boohoo group. We 
now have circa 6,000 followers up from 
3,000 followers this time last year.

PLTHQ ON INSTAGRAM
Our PLTHQ account on Instagram is one of 
our crucial tools to engage with colleagues 
and external audiences across the globe. The 
account acts as a showreel to highlight what 
it’s really like to work at PrettyLittleThing 
(‘PLT’) and gives us a platform to interact with 

our wide following from a people perspective. 
We post our live vacancies, host all our 
famous competitions, shout about important 
causes we are supporting, and promoting our 
wellbeing activity that we are hosting at our 
Manchester HQ.

YOUR VOICE 
Your Voice started back in 2014 and it 
is a two-way communications channel 
where colleagues can share their ideas 
and suggestions with the leadership team. 
The group supports on all decisions from 
policy work to events to health and safety 
matters across our sites and truly enables our 
colleagues to feel listened to and to have a 
voice in the business. 

REWARD AND BENEFITS
From our very early days, supporting the 
growth and retention of talent has been 
central to our success. We pride ourselves 
on our competitive total reward package, and 
especially the opportunity every colleague 
receives to join in our incredible success by 
making regular savings into our SAYE share 
save scheme. We also like to recognise the 
contribution each and every one of us makes 
by gifting every colleague a free number of 
shares each year in our SIP scheme. We offer 
a great range of benefits for our colleagues to 
enjoy, such as staff discount across our rapidly 
growing brands, annual incentive schemes, life 
assurance and health and wellbeing benefits, 
as well as free gym access and classes. We aim 
to be a leader in our field and we continue to 
evolve and improve our offering to make sure 
we find and retain the very best people. 

LEARNING AND 
DEVELOPMENT 
We are committed to developing our 
boohoo family in our own distinct way, 
promoting a culture that supports, develops 
and challenges us to deliver success. We 
champion microlearning and training on 
demand, which really fit with the fast-paced 
world of fashion. Our learning offer provides 
webinars, access to coaching and support to 
all our colleagues and leadership. At PLT, we 
quickly pivoted our face-to-face training to 
online during the pandemic with a brand new 
learning offer tailored to responding to the 
'new normal' with initiatives like virtual check 
ins and a fresh collection of new webinars with 
titles like 'Building resilience in uncertainty' 
and 'Being a remote leader'. Across 

48

49

ANNUAL REPORT AND ACCOUNTS 2021/ STRATEGIC REPORTBOOHOO GROUP PLCBOARD OF DIRECTORS

MAHMUD KAMANI

CAROL KANE

JOHN LYTTLE

NEIL CATTO

BRIAN SMALL

PIERRE CUILLERET

SHAUN MCCABE

IAIN MCDONALD

GROUP EXECUTIVE 
CHAIRMAN
Mahmud founded boohoo with 
Carol Kane in 2006, leveraging 
over 30 years of experience in 
the fashion and clothing industry. 
Mahmud is an entrepreneur, 
with expertise encompassing 
all areas of the supply chain 
from sourcing, to import and 
wholesale. Mahmud is an 
inspirational leader, having built 
a strong team and engendered 
loyalty from many long-serving 
employees.

GROUP 
CO-FOUNDER 
AND EXECUTIVE 
DIRECTOR 
Carol has over 30 years of 
experience in the fashion 
industry. Starting her career as 
a designer, then fashion buyer, 
Carol has worked with Mahmud 
Kamani for the past 27 years 
supplying high street retailers. 
Carol co-founded boohoo in 
2006 and since inception has 
worked on marketing, product 
and brand strategy both 
domestically and abroad.

CHIEF EXECUTIVE 
John previously spent eight 
years at Primark, a division of 
Associated British Foods, as 
Chief Operating Officer. During 
his tenure, turnover grew 158% 
to £7bn. Prior to joining Primark, 
John held senior roles at Matalan 
and Arcadia group.

CHIEF FINANCIAL 
OFFICER
Neil qualified as a chartered 
accountant with Ernst & Young 
and spent nine years working 
in their Manchester, Palo Alto 
and Reading offices. He was 
previously Finance Director of 
dabs.com plc and has held senior 
financial positions in BT plc 
and The Carphone Warehouse 
Group plc.

DEPUTY 
CHAIRMAN, 
NON-EXECUTIVE 
DIRECTOR 
AND SENIOR 
INDEPENDENT 
DIRECTOR
  N   A   RI   R
Brian is Deputy Chairman, 
Senior Independent Director, 
Chairman of the Nomination 
Committee and sits on the 
Audit, Risk and Remuneration 
Committees.

Brian was most recently CFO 
of JD Sports plc for nearly 15 
years. Prior to this role, he was 
Operations Finance Director 
at Intercare Group Plc and has 
also been finance director of a 
number of other companies. 

Brian is also a non-executive 
director and Audit Committee 
Chair at Mothercare plc and 
Pendragon plc. He qualified 
as an accountant with Price 
Waterhouse in 1981.

NON-EXECUTIVE 
DIRECTOR
A   N   RI   R
Pierre sits on the Audit, 
Nomination, Risk and 
Remuneration Committees. 

Pierre founded The Phone 
House in 1996, a large European 
mobile phone retailer. Between 
2005 and 2014, Pierre was 
CEO and shareholder of 
Micromania, the number one 
video game retailer in France. 
From 2011 to 2014, he was 
Senior VP of GameStop 
Europe to whom he had sold 
Micromania. Other previous 
non-executive directorships 
include DIA, listed on the Madrid 
Stock Exchange and part of Ibex, 
and fashion retailer Desigual. 
Pierre currently supports 
and invests in rapid growth 
companies in Europe and the 
US and serves on the advisory 
boards of Antwort Capital in 
Luxembourg and DianaCapital 
in Spain.

NON-EXECUTIVE 
DIRECTOR
A  RI   R   N
Shaun is Chairman of the Audit 
and Risk Committees and 
sits on the Remuneration and 
Nomination Committees. 

Shaun has extensive financial 
experience across e-commerce 
and retail. He is currently serving 
as Chief Financial Officer at 
Trainline plc and as a non-
executive director at AO World 
plc where he is a member of 
its Audit and Remuneration 
Committees. Prior to joining 
Trainline plc, he held the roles of 
International Director at ASOS 
and Chief Financial Officer for 
Amazon Europe.

NON-EXECUTIVE 
DIRECTOR 
R   A   RI   N  
Iain is Chairman of the 
Remuneration Committee 
and sits on the Audit, Risk and 
Nomination Committees. 

Iain is the founder of Belerion 
Capital, a specialist technology 
and e-commerce company and 
was an early investor in a number 
of technology businesses, 
including Asos, The Hut Group, 
Eagle Eye Solutions, Anatwine 
and Metapack. 

Iain is a non-executive director 
of the Hut Group, and also 
AIM-listed software business 
CentralNic. Prior to founding 
Belerion Capital, Iain was a 
partner of the William Currie 
Group, a technology and 
e-commerce private family 
office.

50

51

Committee Key

A   Audit Committee

N    Nomination 
Committee

R    Remuneration 
Committee

RI   Risk Committee

  Chairman

—

ANNUAL REPORT AND ACCOUNTS 2021BOOHOO GROUP PLC// GOVERNANCECORPORATE GOVERNANCE REPORT

Mahmud  
Kamani

EXECUTIVE CHAIRMAN 
4 MAY 2021

As Group Executive Chairman it is my responsibility 
to ensure that boohoo has an effective board and 
corporate governance framework. 

Following the publication of the Independent Review by Alison 
Levitt QC, we made a commitment to adding further independent 
experience, increasing oversight on matters of compliance and business 
practices and adopting higher standards of corporate governance. We 
have endeavoured to do this in a way that is transparent and provable 
by our Agenda for Change, which will build a sustainable foundation 
for the long-term success of the business and for the benefit of our 
stakeholders. 

The board has worked hard during the year to implement our Agenda 
for Change. We recognise there is further work to be done and I 
personally undertake that this will remain a key focus and priority 
throughout 2021 and beyond. A summary of the considerable 
improvements to our governance framework is detailed below. 

INDEPENDENT OVERSIGHT
On 26 November 2020, the group announced the appointment of Sir 
Brian Leveson PC to provide independent oversight of the Agenda for 
Change and committed to publishing progress reports. In his reports, 
Sir Brian Leveson acknowledges the pace the group is making towards 
affecting change and these reports can be viewed in full on our group 
website. The board also appointed KPMG as consultants to advise 
and monitor the implementation and governance of the Agenda for 
Change programme. 

I’M PLEASED TO PRESENT 
THIS YEAR’S CORPORATE 
GOVERNANCE REPORT.

STRENGTHENING 
GOVERNANCE WITH KEY 
APPOINTMENTS
The board is committed to additional 
expertise and independent challenge 
through the appointment of non-executive 
directors. Shaun McCabe was appointed 
on 17 November 2020 as an independent 
non-executive director and Chair of the 
group's Audit and Risk Committees. Shaun’s 
full biography can be found on page 51 of 
this report. 

We are also in the process of recruiting a 
second independent non-executive director 
experienced in dealing with environmental, 
social and governance ('ESG') matters.

RISK MANAGEMENT
The board takes ultimate responsibility for the 
effectiveness of risk management within the 
group and acknowledges that it must satisfy 
itself that the significant risks faced by the 
group are being managed appropriately.

We have implemented a new governance 
framework to ensure effective monitoring 
and reporting of risks across the group going 
forwards. We have also constituted a new risk 
committee to enable better identification and 
closer monitoring of risk at board level. 

Further information on risk management can 
be found on page 34 of this report.

EXECUTIVE 
REMUNERATION
We have redesigned the executive directors’ 
remuneration policy to align the interests of 
the executives with stakeholders, including 
the introduction of performance conditions 
linked to ESG criteria. This is an important 
part of the board’s response to the findings of 
the Independent Review and the successful 
implementation of the corporate governance 
aspects of our Agenda for Change 
programme. 

BOARD EVALUATION
In February 2021, the board participated in 
an external evaluation of its performance to 
assess and address any areas for development 
through an independent lens. The aim of the 
evaluation was to identify ways to enable 
the board to achieve its full potential and 
operate more effectively. Looking ahead, 
I will commission a further externally 
facilitated board evaluation by the end 
of the next financial year to consider the 
effectiveness of these changes, implemented 
following the initial review.

BOARD EFFECTIVENESS 
AND DEVELOPMENT
This year, as part of the board’s commitment 
to ensuring the highest standards of 
governance for the group, each board 
member will attend training on the practical 
application of the QCA Corporate 

Governance Code and issues raised in the 
Independent Review, including how to 
operate as an effective board as well as latest 
trends and developments in areas such as the 
ESG agenda and risk management. 

GOVERNANCE 
FRAMEWORK
Under my leadership, it is the responsibility 
of each member of the board to ensure that 
we uphold the highest standards of corporate 
governance. We embraced the Independent 
Review as a critical, but fair, assessment 
of our business practices and governance 
framework. Whilst we remain on track to 
deliver the Agenda for Change, and by doing 
so improving our governance framework, we 
recognise that it will take time to demonstrate 
real change and rebuild stakeholder trust. 

We will continue to focus on delivering 
the Agenda for Change and maintaining 
momentum to make boohoo a better and 
more responsible business. We will be 
transparent about the progress we’re making 
through open and regular communication 
with our stakeholders.

Mahmud Kamani
GROUP EXECUTIVE CHAIRMAN

CHAIRMAN'S GOVERNANCE STATEMENT

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CONTINUED

THE COMPANY HAS 
ADOPTED THE 2018 
QUOTED COMPANIES 
ALLIANCE CORPORATE 
GOVERNANCE CODE 
('QCA CODE'). 

The board believes that the 
QCA Code provides the most 
appropriate framework of 
governance arrangements for a 
public listed company of boohoo’s 
size and complexity. 

The board acknowledges the importance of 
the ten QCA Code principles and sets out 
the group’s current approach below.

DELIVER GROWTH
1. Establish a strategy and business 
model which promotes long-term value 
for shareholders
The group owns the brands boohoo, 
boohooMAN, PrettyLittleThing, Nasty Gal, 
MissPap, Coast, Karen Millen, Warehouse, 
Oasis, Debenhams, Dorothy Perkins, Burton 
and Wallis and designs, sources, markets 
and sells clothing, shoes, accessories and 
beauty products targeted at 16-45 year-old 
consumers in the UK and internationally. 
The group has a strong presence in the 
UK, US, Australia, France and Ireland, and 
sells products to customers in almost every 
country in the world.

The group’s business model is entirely 
focussed on its customers and every element 
of the model begins and ends with them – we 
engage, we listen, we learn, we create and 
repeat.

The group’s ambition and growth prospects 
are underpinned by forecast growth in both 
the domestic and international online fashion 
retail markets, a highly efficient product-
sourcing model and a robust infrastructure 
development plan. The group’s vision is to be 
a leading e-commerce fashion market for 
16-45 year-olds, which will be driven through 
the following strategic priorities:

•  Insight – creating a competitive customer 

proposition

•  Investment – delivering organic growth to 

increase market share

•  Innovation – driving customer engagement
•  Integration – integrating new brands

A fuller explanation of how the strategy and 
business model are executed can be found on 
page 16.

2. Seek to understand and meet 
shareholder needs and expectations
The board is informed of shareholder views 
as part of the regular reporting process and 
matters for discussion, and maintains an 
active dialogue with its shareholders through 
a planned programme of investor relations. 
This activity is a keystone of boohoo’s 
corporate communications programme and is 
headed by the Executive Board, supported by 
an Investor Relations team and the Company 
Secretary. The group’s non-executive Deputy 
Chairman (who is also Senior Independent 
Director) acts as an additional link between 
the shareholders and the group’s executive 
directors. 

The programme includes formal presentations 
of the group’s full year and interim results 
and meetings between institutional investors, 
analysts and senior management on a 
regular basis. Regular communication with 
shareholders also takes place through the 
group’s annual and interim report and via the 
group website (www.boohooplc.com), which 
contains up-to-date information on the 
group’s activities.

The Chairman of the Remuneration 
Committee has actively engaged and 
consulted with shareholders on major changes 
to the remuneration policy during the year. 

The board recognises that the annual general 
meeting is an important opportunity for 
communication with both institutional and 
private shareholders. 

There is also a designated email address for 
shareholder liaison – investorrelations@
boohoo.com – and all contact details are 
included on the investor relations website.

3. Take into account wider stakeholder 
and social responsibilities and their 
implications for long-term success
The board recognises the importance of 
maintaining strong relationships with its 
stakeholders in order to create sustainable 
long-term value, and the board encourages 
active dialogue and transparency with all its 
stakeholder groups. 

Further information on stakeholder 
engagement can be found on page 64.

The board believes that modern slavery 
is a significant global issue presenting a 
challenge for businesses worldwide and 
has committed to continually reviewing its 
practices to combat slavery. The board has a 
zero-tolerance approach to modern slavery 
and is committed to ensuring that its group 
companies and supply chain acts ethically 
and with integrity. 

Our Modern Slavery Statement can be found 
on the group’s website. Further information 
on the Agenda for Change and our Supply 
Chain can be found on page 20. 

4. Embed effective risk management, 
considering both opportunities and 
threats, throughout the organisation
The board has overall responsibility for the 
group’s systems of internal control and 
risk management and for reviewing the 
effectiveness of those systems. Such systems 
are designed to manage rather than eliminate 
the risk of failure to achieve business 
objectives. Any system can only provide 
reasonable and not absolute assurance against 
material misstatement or loss.

The board confirms that there are new 
procedures for identifying, evaluating and 
managing significant risks faced by the 
group, and will review these formally with 
management before each financial year end 
(as well as the ongoing review of risks which 
emerge throughout the year).

The board has implemented a new internal 
risk management procedure to identify, with 
relevant management, the major business 
risks facing the group and to put in place 
appropriate policies and procedures to manage 
those risks. Internal and external risks, which 
are assessed on a continual basis, may be 
associated with a variety of internal or external 
sources, including control breakdowns, 
disruption in information systems, 
competition, inadequate financing, poor 
business performance, natural catastrophe 
and regulatory requirements. These involve 
a process of control, self-assessment and 
reporting that will be established to provide a 
documented trail of accountability, which will 
be reported to the board.

The newly constituted Executive Risk Group 
reports on its review of the risks and how 
they are managed to both the board and 
Risk Committee, whose role it is to review 
the key risks inherent in the business and 
the systems of control necessary to manage 
those risks. The Executive Risk Group, which 
includes the CEO and CFO, reports to the 
Risk Committee and provides independent 
assurance over risks and internal controls. 

The Risk Committee presents its findings to 
the board as appropriate. The Executive Risk 
Group also reports to the Risk Committee on 
major changes in the business and external 
environment which affect significant risks. 
Where areas for improvement in the systems 
are identified, the board considers the 
recommendations made by the Executive 
Risk Group and the Risk Committee.

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MAINTAIN A DYNAMIC 
MANAGEMENT 
FRAMEWORK
5. Maintain the board as a well-
functioning, balanced team led by the 
chair

The board currently comprises four executive 
directors and four non-executive directors. 
The board has an Executive Chairman and 
a Non-executive Deputy Chairman and 
intends to recruit a further independent non-
executive director to maintain the balance 
on the board in favour of non-executive 
directors. Further details of the governance 
structure are set out at Principle 9.

The board as a whole is collectively responsible 
for the success of the boohoo group and 
provides entrepreneurial leadership of the 
group within the framework of effective 
controls, which enable risk to be assessed 
and managed. It sets out the group’s values 
and standards and ensures that its obligations 
to shareholders and other stakeholders are 
understood and met.

Guidelines are in place concerning the 
content, presentation and timely delivery 
of papers by management to directors for 
each board meeting so that the directors 
have enough information to be properly 
briefed. Where issues arise at board meetings, 
the Chairman ensures that all directors 
are properly briefed and, when necessary, 
appropriate further enquiries are made. 
The current division of responsibilities 
between the Chairman and Chief Executive 
and the Chairman and the Deputy Chairman 
have each been agreed by the board. 

It is intended that the board meets at least 
eight times a year, the Audit Committee 
at least three times a year, the Nomination 
Committee at least once a year, the 
Remuneration Committee at least twice a year 
and the Risk Committee four times per year. 

6. Ensure that, between them, the 
directors have the necessary up-to-date 
experience, skills and capabilities
The directors’ biographies appear on pages 
50 and 51.

ATTENDANCE AT BOARD AND COMMITTEE MEETINGS
The table below shows the attendance of individual directors at board meetings and committee meetings of which they are members during the 
year. As at 4 May 2021, the board has met twice since the end of the financial year. 

All directors have access to the advice and services of the Chief Financial Officer and Company Secretary, who are responsible for ensuring that 
the board procedures are followed and that applicable rules and regulations are complied with. In addition, procedures are in place to enable the 
directors to obtain independent professional advice in the furtherance of their duties, if necessary, at the company’s expense. 

Board

Audit  
Committee

Remuneration 
Committee

Nomination 
Committee

Risk  
Committee

Eligible 
to attend Attended

Eligible 
to attend Attended

Eligible 
to attend Attended

Eligible 
to attend Attended

Eligible 
to attend Attended

Mahmud Kamani

Carol Kane

John Lyttle

Neil Catto

Pierre Cuilleret

Shaun McCabe

Iain McDonald

Sara Murray

Brian Small

9

9

9

9

9

3

9

1

9

9

9

9

9

9

3

9

1

9

-

-

-

-

3

1

3

-

3

-

-

-

-

3

1

3

-

3

-

-

-

-

2

2

-

-

2

-

-

-

-

4

2

4

1

3

-

-

-

-

4

2

4

1

3

-

-

-

-

2

2

2

-

2

-

-

-

-

2

2

2

-

2

-

-

-

-

2

2

2

-

2

56

The enlarged and strengthened board 
structure has substantially enhanced the 
bandwidth to formulate, plan and begin to 
execute a multi-brand strategy. The structure 
enables the directors to use their extensive 
commercial experience in developing the 
wider group and its strategy for the benefit of 
the company’s stakeholders.

Brian Small has been appointed as Deputy 
Chairman to lead the independent non-
executive directors on matters where 
independence is required.

In summary, this structure enables the 
retention of key skill-sets within the company 
whilst facilitating the enhancement of the 
executive director base and the continuing 
development of the board and committee 
membership otherwise in line with the QCA 
Code's key principles.

There are four board committees – Audit, 
Nomination, Remuneration and Risk 
Committees on the following pages.

BUILD TRUST
10. Communicate how the company 
is governed and is performing by 
maintaining a dialogue with shareholders 
and other relevant stakeholders
The AGM is an important opportunity for 
communication with both institutional and 
private shareholders and also involves a short 
statement on the company’s latest trading 
position. Shareholders may ask questions 
of the full board, including the chairs of the 
Audit, Remuneration, Nomination and Risk 
Committees.

The result of the proxy votes submitted by 
shareholders in respect of each resolution will 
be available on the company’s website or on 
request to the Company Secretary.

As outlined at principle 2, the company 
maintains an active dialogue with its 
shareholders through a planned programme of 
investor relations.

The board has a blend of different experience 
and backgrounds. Each of Brian Small, Pierre 
Cuilleret, Iain McDonald, and Shaun McCabe 
were, prior to appointment, considered to be 
“independent” non-executive directors under 
the criteria identified in the QCA Code. 
The board has access to independent advice, 
in particular from boohoo’s Nominated 
Adviser (Zeus Capital), TLT LLP (from a legal 
perspective), and our auditor PKF Littlejohn 
LLP. During the year, the Remuneration 
Committee took advice from KPMG, Korn 
Ferry and Paul Hastings LLP.

The board is kept informed on an ongoing 
basis by the Company Secretary about their 
duties and any update in relation to legal 
and governance requirements for the group. 
Training is provided to the board each year 
regarding their duties.

7. Evaluate board performance based 
on clear and relevant objectives, seeking 
continuous improvement
The most recent external evaluation of 
the board (including sub-committees and 
individual board members) was completed 
in early 2021 by Korn Ferry. The evaluation 
confirmed that the board continued to 
operate effectively.

The evaluation was structured around seven 
key areas, each addressed through a series of 
critical questions that all directors responded 
to through an online survey. The survey was 
supported by telephone interviews on specific 
areas for further questioning.

The key recommendations from the external 
evaluation include:-

a. Clearer succession plans across the 

business and its brands;

b. A regular review of the key roles and 
organisation structure to ensure that 
they remain appropriate as the business 
continues to scale;

c. Consideration of the most appropriate 
method of engaging non-executive 
directors in strategic opportunities so 
that they are fully utilised in the strategic 
decision-making process; and

d. Review the extent to which cultural change 
is effectively permeating throughout the 
organisation with the newly appointed 
Chief People Officer. 

boohoo’s wider succession plan is the role and 
responsibility of the Nomination Committee, 
to ensure that the board is comprised of 
appropriately skilled and capable individuals. 

The Nomination Committee chair will identify 
gaps in the skill set required to oversee the 
group’s development, and will seek to recruit 
suitably qualified individuals. 

8. Promote a corporate culture that is 
based on ethical values and behaviours
boohoo is guided by its values of Passion, 
Agility, Creativity and Teamwork. The 
company prides itself on its inclusive culture 
and team spirit, and in operating in a fair and 
sustainable manner.

boohoo takes the welfare of all its employees 
extremely seriously and continues to invest 
in its people, who are encouraged to develop 
and grow with the business. boohoo strives to 
continually improve the working environment 
and benefits of its people. This is done by 
listening to and actioning feedback given 
through the open Your Voice sessions, 
and internal HR channels, with immediate 
attention paid to any concerns raised. boohoo 
is continually improving the support provided 
to managers to help ensure they are leading, 
and ensuring the people in our organisation 
feel valued and are listened to, shown in the 
significant investment made to upgrade all 
the facilities and working environment.

Further information can be found on pages 
48 to 49 of this report. 

9. Maintain governance structures 
and processes that are fit for purpose 
and support good decision-making 
by the board
The board has a formal schedule of matters 
reserved to it for decision, including approval 
of strategic plans and the annual operating 
plan, significant investments and capital 
projects, treasury and risk management 
policies. All directors take decisions 
objectively in the interests of the group. 
Further details of the roles and responsibilities 
of the directors is set out at principle 6.

boohoo continues to look at how to best 
improve its corporate governance; and as a 
fast growing company, boohoo is constantly 
looking for ways to strengthen its board, 
whilst ensuring that the business is led by 
people with the right experience, passion 
and enthusiasm. In order to ensure there are 
enough independent directors to maintain 
the balance of the board in favour of non-
executive directors, the company will be 
appointing one more. The search process to 
recruit a further independent non-executive 
director is ongoing.

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THERE ARE FOUR 
BOARD COMMITTEES – 
AUDIT, NOMINATION, 
REMUNERATION AND RISK 
COMMITTEES. THE ROLES 
AND RESPONSIBILITIES OF 
EACH ARE DETAILED HERE. 

AUDIT COMMITTEE 

01

Following his appointment in November 
2020, Shaun McCabe is currently the 
Chairman of the Audit Committee, which 
has primary responsibility for monitoring the 
quality of internal controls, ensuring that 
the financial performance of the company 
is properly measured and reported on and 
reviewing reports from the company’s auditors 
relating to the company’s accounting and 
internal controls, in all cases having due regard 
to the interests of shareholders. Brian Small, 
Iain McDonald and Pierre Cuilleret are the 
other members of the Audit Committee.

The Audit Committee meets three times 
a year and also after the year end. Matters 
considered at these meetings include:

•  reviewing and approving the annual report 
and financial statements for the year and 
half-year end;

•  discussion with the external auditors to 

confirm their independence and scope for 
audit work;

•  considering the reports from the external 
auditors identifying any accounting or 
judgemental issues requiring the Board’s 
attention and the auditors’ assessment of 
internal controls;

•  reviewing and approving the group’s tax 

strategy;

•  considering the work of the corporate 

social responsibility and supplier 
conformance functions;

•  reviewing compliance with minimum pay 

legislation and fairness at work procedures; 
and

•  considering the adequacy of the whistle-
blowing facility, the anti-bribery training 
and monitoring and data protection policy 
and procedures.

The Audit Committee Chairman maintains 
dialogue with the auditors outside of the 
scheduled meetings and meets with the 
auditors without the presence of executive 
directors and members of the finance team.

The group’s internal audit function is overseen 
by and reports independently to the Audit 
Committee.

The Audit Committee reports to the board 
on the effectiveness, value and independence 
of the auditors on an annual basis. The 
board is satisfied with the independence 
and objectivity of PKF Littlejohn LLP who, 
following a competitive tender process, 
replaced PricewaterhouseCoopers as the 
company’s auditor on 21 December 2020.

RISK COMMITTEE 

02

The chairman of the Risk Committee is 
Shaun McCabe. This committee reviews 
management’s recommendations on risk 
management, particularly in relation to 
the structure and implementation of the 
risk strategy, system of governance, risk 
management framework, the quality and 
effectiveness of the related internal controls 
and reporting processes, risk appetite limits 
and exposures, and the overall risk profile of 
the business. The Risk Committee meets at 
least four times a year. Brian Small, Pierre 
Cuilleret and Iain McDonald are the other 
members of the Risk Committee. 

The responsibilities and activities of the Risk 
Committee are set out in more detail in the 
Risk Management report on page 31.

NOMINATION COMMITTEE 

03

Brian Small is the chairman of the 
Nomination Committee which identifies 
and nominates, for the approval of the 
board, candidates to fill board vacancies as 
and when they arise. The committee also 
considers matters of succession planning. 
The Nomination Committee meets at least 
once a year and otherwise as required. Pierre 
Cuilleret, Iain McDonald and Shaun McCabe 
are the other members of the Nomination 
Committee.

REMUNERATION COMMITTEE

04

The chairman of the Remuneration 
Committee is Iain McDonald. This 
committee reviews the performance of the 
executive directors and determines their 
terms and conditions of service, including 
their remuneration and the grant of share 
awards, having due regard to the interests of 
shareholders. The Remuneration Committee 
meets at least twice a year. Pierre Cuilleret, 
Shaun McCabe and Brian Small are the other 
members of the Remuneration Committee.

The responsibilities and activities of the 
Remuneration Committee are set out in more 
detail in the Directors’ Remuneration Report 
on page 66.

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THE DIRECTORS PRESENT 
THEIR DIRECTORS’ REPORT AND 
ANNUAL REPORT AND FINANCIAL 
STATEMENTS FOR THE YEAR 
ENDED 28 FEBRUARY 2021.

REGISTERED OFFICE
The registered office is 12 Castle Street, St 
Helier, Jersey, JE2 3RT.

PRINCIPAL ACTIVITIES
The principal activity of the company is that 
of a holding company. The principal activity 
of its subsidiary undertakings is that of online 
clothing retailers. 

BUSINESS REVIEW
The directors are required by Company Law 
to set out a fair review of the business, its 
position at the year end and a description of 
the principal risks and uncertainties facing the 
group and to prepare the financial statements 
in accordance with applicable law and 
International Financial Reporting Standards 
(IFRS) as adopted by the European Union. 
The review of the business on pages 26 to 33 
provides this review and financial position and 
these are incorporated by cross-reference 
and form part of this report. The corporate 
governance report on pages 52 to 59 should 
be read as forming part of the directors’ report. 

RESULTS AND DIVIDENDS
Group profit after tax for the year to 28 
February 2021 was £93.4 million (2020: 
£72.9 million). The audited financial 
statements for the year for the group and 
company are set out on pages 90 to 118.

The directors do not recommend the 
payment of a dividend (2020: no dividend) so 
that cash is retained in the group for capital 
expenditure projects that are required for the 
rapid growth and efficiency improvements 
of the business and for suitable business 
acquisitions.

DIRECTORS AND 
COMPANY SECRETARY
The biographies of the directors who held 
office throughout the year and subsequently 
are set out on pages 50 to 51. The Company 
Secretary is Thomas Kershaw.

The interests of the directors in the shares 
of the company and their share options and 
awards are detailed in the remuneration 
report on page 81.

The company maintains directors’ and officers’ liability insurance, which gives appropriate cover 
for any legal action brought against the directors. The company has also provided an indemnity 
for its directors, which is a qualifying third-party indemnity provision for the purposes of section 
234 of the Companies Act 2006 and was in place during the year and up to the date of approval 
of the financial statements.

SHARE CAPITAL AND RESTRICTIONS ON SALE OF SHARES
The authorised and issued share capital of the company and details of shares issued during the 
year are shown in note 23. The issued share capital as at 28 February 2021 was 1,263,255,457 
shares of 1p.

Powers related to the issue and buy-back of the company’s shares are included in the company’s 
articles of association and such authorities are renewed annually by shareholders at the annual 
general meeting.

SHARE INCENTIVE PLAN TRUST
The Share Incentive Plan ('SIP') trust is used by the company to provide free shares as 
share incentives to its employees. The trustees are Link Asset Services, an independent UK 
professional body. The SIP trustee buys shares and holds them in trust for the benefit of 
employees who remain with the company for three years. The trust held 22.6 million shares as 
at 28 February 2021. The trustees may vote on the beneficiaries’ shares in accordance with the 
beneficiaries’ instructions.

SUBSTANTIAL SHAREHOLDERS
Shareholders holding more than 3% of the company’s shares as at 31 March 2021:

Shareholder

Number of ordinary shares held

Percentage held

Mahmud Kamani*
Jupiter Asset Management
T Rowe Price Associates
Invesco Advisers Inc
Rabia Kamani*
Hargreaves Lansdown

152,979,880
114,054,515
82,165,541
76,328,033
56,944,782
40,932,989

12.53%
9.04%
6.51%
6.05%
4.51%
3.25%

Shareholders marked as * are considered to be a concert party.

ASSESSMENT OF PROSPECTS AND VIABILITY
The group’s business activities together with the factors that are likely to affect the future 
development, performance, position and risks of the group are set out in the review of the 
business on pages 26 to 33.

The continued impact of the COVID-19 crisis on the group is not expected to change materially 
over the next year, provided that governments’ actions in controlling the virus continue to be 
effective. Trading during the year to February 2021 has shown that online sales have been resilient 
during lockdowns in many countries. The group has substantial cash resources and undrawn credit 
facilities sufficient to continue solvent trading in the face of an unforeseen downturn in demand. 
As of the date of this report, we are continuing to operate, with the warehouses functioning under 
government-compliant safe working conditions and many office staff working from home.

The directors considered the prospects of the group through an analysis of the markets for the 
group’s product offering online in the UK and overseas and concluded that potential growth rates 
remain strong as the markets continue to develop as more customers become comfortable with 
online shopping. This provides great opportunities for future expansion. There is a diverse supply 
chain with no key dependencies, enabling sourcing to be dynamic. Major expense categories relate 
to carriage and marketing services, which are widely diversified amongst suppliers. The business 
model affords a great deal of flexibility in responding to demand and economic changes: the wide 
range of products and relatively low buy quantities reduce inventory risk; a large customer base 
across many countries reduces specific economic and fashion dependencies; retail customers 
pay at the time of order with a small risk of default; and the high marketing expenditure is very 
controllable over a short time period. 

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CONTINUED

The group operates a regular budgeting, 
forecasting and long-range planning cycle, 
which is integrated with strategic plans and 
objectives. This planning cycle, in which the 
board is substantively involved, ensures, 
as far as is possible, that the profitability, 
cash flow and capital requirements of the 
business are sufficient to ensure its ongoing 
viability. Annual budgets, against which 
performance is compared, are prepared in 
advance of the next financial year. A cadence 
of weekly, monthly and quarterly forecasts 
is operated to monitor, control and report 
on performance in the current financial 
year. These forecasts form the basis upon 
which the board satisfies its requirements to 
update stakeholders with relevant financial 
performance and prospects. Once a year, 
three-year financial plans are prepared 
to assess the medium and longer-term 
prospects of the group and its finance 
requirements, based on its strategic plans.

The directors have reviewed the group’s 
profitability in the three-year plans, the 
annual budgets and medium-term forecasts, 
including assumptions concerning capital 
expenditure and expenditure commitments 
and their impact on cash flow. The directors 
consider that a three-year plan is the 
appropriate period to project financial plans 
with a reasonable level of certainty in line with 
their current strategic objectives. 

Based on their assessment of prospects 
and viability, and having taken into account 
a worst-case scenario arising from a 
continuation of the COVID-19 pandemic, 
the directors confirm that they have a 
reasonable expectation that the group will 
be able to continue in operation and meet 
its liabilities as they fall due in the three-year 
period ending February 2024.

GOING CONCERN
Having considered the prospects and viability 
as detailed above, the directors considered 
it appropriate to prepare the financial 
statements on the going concern basis, as 
explained in the basis of preparation in note 
1 to the financial statements.

FINANCIAL RISK 
MANAGEMENT
Financial risk management is detailed in note 
27 to the financial statements. 

Our impacts on, and engagement with, our 
stakeholder groups is considered further 
within the group’s Sustainability Strategy on 
pages 39 to 49.

HEALTH AND SAFETY
The group is committed to providing a safe 
place of work for employees. Group policies 
are reviewed on a regular basis to ensure that 
policies regarding training, risk assessment, 
safe working and accident management are 
appropriate. There are designated officers 
responsible for health and safety and issues 
are reported at each board and executive 
meeting.

GREENHOUSE GAS 
EMISSIONS
As a group, boohoo recognises that its global 
operations have an environmental impact 
and we have a responsibility to understand, 
manage and minimise such impacts. That is 
why we have chosen to set our goal aligned 
with science-based targets and reduce our 
carbon emissions year-on-year in line with 
the Paris Agreement. 

We are also aware of the UK reporting 
obligations under The Companies (Directors’ 
Report) and Limited Liability Partnerships 
(Energy and Carbon Report) Regulations 
2018, which the board is following voluntarily 
as a Jersey registered company. As such, 
this year we have enhanced our energy 
and carbon reporting to meet these 
new requirements and to increase the 
transparency with which we communicate 
our environmental impact to our 
stakeholders. The section on environment, 
social responsibility and governance on pages 
39 to 49 is incorporated into this report 
by cross-reference.

62

63

STATEMENT ON 
DISCLOSURE OF 
INFORMATION TO 
AUDITORS
The directors who held office at the date 
of approval of this directors’ report confirm 
that, so far as they are each aware, there 
is no relevant audit information of which 
the company’s auditors are unaware and 
each director has taken all the steps that 
he/she ought to have taken as a director 
to make himself/herself aware of any 
relevant audit information and to establish 
that the company’s auditors are aware of 
that information.

INDEPENDENT AUDITORS
The auditors, PKF Littlejohn LLP, have 
indicated their willingness to continue 
in office and a resolution that they be 
reappointed will be proposed at the 
annual general meeting.

ANNUAL GENERAL 
MEETING
Further details of the format and date 
of the annual general meeting will be 
communicated to shareholders in due 
course and in the usual way and the notice 
of the meeting will be available to view on 
the group’s website www.boohooplc.com at 
least 21 days before the meeting.

ANNUAL REPORT AND ACCOUNTS 2021BOOHOO GROUP PLC// GOVERNANCESECTION 172 STATEMENT: 

BOARD ENGAGEMENT WITH STAKEHOLDERS

"A fresh and proactive approach to stakeholder engagement 
to create mutually positive opportunities and outcomes."
AN AGENDA FOR CHANGE
The significant and clearly unacceptable supply chain issues identified in Leicester 
have had a marked impact on all our stakeholders. The board recognises that a fresh 
and proactive approach to stakeholder engagement is required to create mutually 
positive opportunities and outcomes for all our stakeholders, and to promote long-
term sustainability and success. 

How we have responded to protect the garment workers, suppliers, our business and 
manage the expectations of all our stakeholders is set out in full on pages 20 to 23. 

THE BOARD'S APPROACH
The board has voluntarily chosen to 
follow the section 172 guidance from 
UK law, although this is not required 
under Jersey regulations. The board 
recognises the importance of maintaining 
strong relationships with our stakeholders 
in order to create sustainable long-
term value, and encourages active 
dialogue and transparency with all 
its stakeholder groups. 

Speaking with those we work with, 
deliver products for and who invest their 
money, is essential to running a successful 
business. We take time to engage with, and 
listen to, the views of our stakeholders in 
order to shape our decision-making and to 
continue improving the way we do things.

The board exercises skill and judgement 
in good faith, having regard to the likely 
consequences of their decisions, to 
promote actions that lead to the long-
term success of the group.

When developing strategy, the board has 
regard to financial considerations as well 
as the need to engage with a wide range of 
stakeholders. The board ensures that these 
relationships are managed effectively 
and that there is sufficient visibility of 
stakeholder engagement activities in the 
boardroom to inform decision-making and 
delivery of strategy. Board materials and 
discussions therefore seek to appropriately 
consider the impact and views of key 
stakeholder groups whilst always ensuring 
the need to promote the success of the 
group for the benefit of its members as 
a whole. You can read more about board 
decision-making on pages 52 to 59.

As well as acknowledging a responsibility 
towards society and the environment, 
the board recognises that effective 

engagement with key stakeholders is a key 
component of long-term sustainability 
and success. The board considers that the 
interests of the group and its shareholders 
are aligned in seeking sustainable value 
creation over the longer term through the 
group’s operations.

Consideration of the impact that the group 
and its operations has on all stakeholders is 
central to the culture and values of boohoo 
– more information about our values and 
culture can be found on page 9. 

HIGH STANDARDS OF 
BUSINESS CONDUCT 
The way we work and boohoo’s 
expectations for conduct and behaviour 
are set out in our group policies. These 
policies cover areas such as environmental 
protection, animal welfare, employee and 
supplier conduct and human rights and are 
available on our website.

The board recognises the importance of 
corporate governance and a description 
of how the group has adopted the QCA 
Corporate Governance Code 2018 can 
be found on pages 54 to 57.

ACTING FAIRLY 
BETWEEN DIFFERENT 
STAKEHOLDERS OF 
THE GROUP 
As a board of directors, we recognise our 
shareholders as an important stakeholder 
group and treat them fairly and equally, so 
they too may benefit from the growth of 
the business and the value we create. 

Here we have mapped out our six key 
stakeholder groups, the material issues 
that they have raised throughout the year 
and how the board has responded. 

Stakeholders

What they care about

How the board engaged during the year

Working environment
Culture
Learning and development 
Pay and benefits
Wellbeing

Payment
Transparency
Human rights
Material sourcing
Future business growth

Product quality, 
design and safety
Affordable
On-trend fashion
Sustainability
Customer service

Sustainability
Climate change
Charity
Support

E
M
P
L
O
Y
E
E
S

S
U
P
P
L
I
E
R
S

C
U
S
T
O
M
E
R
S

E
N
V
I
R
O
N
M
E
N
T

C
O
M
M
U
N

I
T
Y

&

W
O
R
K
E
R
S

G
A
R
M
E
N
T

Working conditions
Safety
Communication
Living wage

Transparency
Open communication
ESG management
Financial performance

S
H
A
R
E
H
O
L
D
E
R
S

•  Engaged with external experts to run wellbeing and diversity and inclusion 

workshops.

•  Created a new internal engagement strategy and an employee-led 

diversity and inclusion steering group

•  Launched a new internal intranet site called boohooforyou and employee 

Instagram page

•  Introduced regular global town hall meetings for the board and 
other senior management to engage with employees about key 
issues

•  Engaged employees in developing our sustainability strategy

•  Enforced industry-leading payment terms to ensure suppliers' cash flow 

•  Visited suppliers whenever practical (COVID-19 safety 

is robust 

protocols adhered to)

•  Hosted a virtual conference for all UK manufacturing suppliers, sharing 
strategies and information on ethical and product compliance, sourcing, 
sustainability, Thurmaston Lane and the Agenda for Change.

•  Reviewed monthly reports on customer brand perceptions, including 
quality, value, trends, and CSR measures, including sustainability.

•  Interaction with customers on WhatsApp and social media 

channels

•  Proactively communicated to around 2 million customers throughout the 

•  Engaged experts in developing our sustainability strategy

year about delays relating to weather, COVID-19 or carrier failures.

•  Established a cross-functional steering group to lead the creation of the 

•  Engaged experts, customers and employees in developing our 

group’s new sustainability strategy

sustainability strategy

•  Actively contributed to Waste Resources Action Programme’s Textiles 
2030 initiative, the sustainable apparel coalition and the microfibre 
consortium

•  Gave evidence to the BEIS committee session on sourcing from the 
Xinjiang Province of China and the Environmental Audit Committee 
session on fashion

•  Established the Garment and Textile Workers’ Trust with the aim of 

delivering a package of services for garment workers in the city. This will 
include community initiatives, such as outreach workers and educational 
opportunities, such as scholarships.

•  Investor roadshows in May and September following annual and half-year 

results

•  Attended virtual investor conferences through a series of 

one-to-one and group meetings

•  Extensive shareholder engagement as part of the Independent Review of 

the group’s supply chain

•  Reviewed value creation opportunities for the group through: a fund-

raise in May 2020, acquisitions of the Oasis and Warehouse brands as 
well as selected brands from the Arcadia Group, and strategic purchase 
of Debenhams

•  Engaged with key campaigns such as the changing markets 

campaign on responsible viscose sourcing

•  Considered value-creation potential for shareholders through 
an early purchase of the remaining 34% minority interest in 
PrettyLittleThing.com Limited

•  Conducted non-executive director roadshows on governance-
related matters, directly engaging with approximately 40% of 
independent shareholders

•  Extensive engagement with shareholder representative group, 

the Investor Forum

A
N
D

N
G
O
s

G
O
V
E
R
N
M
E
N
T

Compliance with laws 
and workers’ rights

•  Volunteered to appear in front of three House of Commons select 

•  Hosted consultation workshops for local stakeholders

committees in 2020 to illustrate the approach that the group is taking on 
particular issues

•  Proactively engaged with government, local government, NGOs, 

charities and local stakeholders, sharing regular updates on Agenda for 
Change.

•  Engaged with broad range of government stakeholders and 
APPG on Textiles to provide an update on our sustainability 
strategy 

•  One-to-one meetings between CEO and local MPs, 

Mayor of Manchester and NGO leaders

On behalf of the board

John Lyttle
4 May 2021

Neil Catto

64

65

ANNUAL REPORT AND ACCOUNTS 2021BOOHOO GROUP PLC// GOVERNANCE 
 
 
 
 
 
DIRECTORS’ REMUNERATION REPORT

ANNUAL STATEMENT BY THE CHAIRMAN OF THE REMUNERATION COMMITTEE

Dear shareholder,

I am pleased to present the report of the 
Remuneration Committee on behalf of the 
directors. This directors’ remuneration report 
will be put to an advisory shareholder vote at 
the forthcoming annual general meeting.

REMUNERATION POLICY
The Remuneration Committee is committed 
to complying with the principles of good 
corporate governance in relation to the 
design of the directors’ remuneration policy. 
As such, our policy takes account of the UK 
Corporate Governance Code and the QCA 
Corporate Governance Code (against which 
the company formally reports compliance). 
The Committee also considers other best 
practice guidance (for example, the QCA 
Remuneration Committee Guide and the 
Investment Association’s Principles of 
Remuneration), as far as is appropriate to the 
group’s management structure, size and listing. 
We also endeavour in this report to provide 
information on the remuneration policy 
and its implementation in a manner broadly 
consistent with the reporting regulations as 
they apply to Premium Listed companies.

Our approach to remuneration is governed 
by our directors’ remuneration policy. The 
primary objectives of the policy continue to 
be to attract and retain the highest calibre 
directors and to design remuneration which 
promotes the long-term success of the 
group. In order to put these objectives 
into effect, we provide the opportunity 
for executives to receive short-term and 
long-term variable pay, dependent upon 
appropriate performance conditions, ensuring 
a clear link is established between shareholder 
value creation and the pay of our directors. 

Each year, the Committee reviews overall 
levels of pay and the operation of the 
incentive arrangements for executive 
directors to ensure they remain appropriate 
in light of the current business strategy and 
the interests of shareholders. This has been 
a particular area of focus for the Committee 
during the year under review in light of the 
heightened level of scrutiny of the business, 
the size of the vote against the directors’ 
remuneration report at the 2020 AGM, 
feedback from leading shareholders and our 
desire to ensure that, going forwards, there 
is the strongest possible alignment between 
executive pay and the long-term interests 
of all stakeholders. After a detailed review, 
we have agreed a number of changes to 
directors’ remuneration, which are explained 

in more detail below. We discussed these 
changes with major shareholders earlier this 
year and I was pleased to report that we 
received overwhelmingly positive feedback.

PERFORMANCE AND 
REWARD FOR THE YEAR 
ENDED 28 FEBRUARY 2021
For the year ended 28 February 2021, in 
relation to the annual bonus plan, the group 
achieved outstanding revenue and Adjusted 
EBITDA growth above the top end of the 
stretching target ranges, which are disclosed 
on page 77. As a result, the executive 
directors received 100% of their bonus 
potential, which the Committee believes 
was an excellent result in what have been 
challenging business conditions.

We considered the financial performance 
in the context of the wider supply chain and 
governance issues which occurred during the 
course of the year and noted the outstanding 
response of the management team in seeking 
to resolve the complex and difficult problems 
that have been the subject of much debate 
internally and externally. Although there is 
still some way to go, progress to date has 
been excellent and the Committee does 
not believe that reducing bonus outcomes 
would be necessary or desirable. Bonuses 
have also been paid to employees throughout 
the company to recognise the very strong 
level of performance over the year and 
we have made a one-off share award to 
all full-time employees worth £3,600 per 
person, in recognition of their outstanding 
commitment and performance in what has 
been an exceptionally challenging year from 
an operating perspective.

MANAGEMENT 
INCENTIVE PLAN
A new, one-off, long-term incentive plan 
for directors and senior managers, the 
Management Incentive Plan ('MIP') was 
introduced in June 2020 to align long-
term growth in the share price and market 
capitalisation to executive reward. Participants 
include the founders of the business, Mahmud 
Kamani and Carol Kane, neither of whom 
have participated in any long-term incentive 
scheme since the flotation in 2014, despite 
being integral to the success of the group since 
its inception. The MIP is broad-based and 
includes 13 other participants, including the 
CFO, Neil Catto, and key contributors below 
board level. The ultimate value of MIP awards 
will depend on the growth of the business over 
the three years to June 2023, with the market 

66

capitalisation of the company needing to reach 
£6.295 billion (equal to a compound annual 
growth rate of 11%) by June 2023 before any 
value is realised. A maximum amount of £150 
million may be shared by all participants if 
market capitalisation is £7.554 billion (equal 
to a CAGR of 18%) or higher. The Committee 
believes that the targets, required to be 
achieved in just over two years’ time from now, 
are exceptionally demanding.

The MIP is a central part of the remuneration 
arrangements for our leading executives over 
the mediumterm and is intended to drive 
further growth in the business. It is consistent 
with our performance-based culture and has 
many similarities with the structure of the 
Growth Share Plan introduced for John Lyttle 
in 2019, thus ensuring a broadly consistent 
approach to long-term incentives across the 
executive director and senior management 
team. Although participants have the ability 
to earn considerable amounts under the 
MIP, this would be a very small fraction of 
the overall returns delivered to shareholders 
and will only become payable if boohoo 
achieves exceptional growth for the benefit 
of all shareholders.

The MIP was implemented after it was 
announced to the market and, as permitted 
by the AIM Rules, there was no requirement 
to seek shareholder approval for the plan. As 
announced at the time, the Committee took 
the view that the interests of shareholders 
would be best served by granting the awards 
immediately without recourse to a shareholder 
vote, which ensured participants were 
immediately incentivised to deliver stretching 
share price growth as the group executes its 
multi-brand online strategy. We subsequently 
received a number of comments about this 
decision and, with hindsight, we recognise that 
it would have been more consistent with our 
philosophy of transparency and shareholder 
openness to seek shareholder approval before 
implementing the plan.

We have also reviewed the MIP in light of the 
supply chain issues raised over the course 
of the financial year. Whilst we ultimately 
believe that the full resolution (or otherwise) 
of these issues will be reflected in long-term 
share price performance (and thus have an 
impact on the value of awards) we have also 
agreed with participants to add a new non-
financial performance condition. Under this 
new target, the Committee must be satisfied 
that the Agenda for Change programme 
has been successfully implemented over the 
three-year performance period before the 

vesting of any MIP awards. The Agenda for 
Change programme is centred around the 
implementation of the recommendations 
from the Alison Levitt Independent Review. 
These recommendations are a set of clear, 
measureable and focused targets, which 
have been published in full. The level of 
programme oversight provided by KPMG, 
together with the overall programme 
oversight provided by Sir Brian Leveson, 
will ensure that performance against these 
recommendations and the wider programme 
is constantly monitored and reported on 
by independent third parties. In line with its 
wider commitment to the highest standards 
of transparency, the group has committed to 
publishing each of Sir Brian Leveson’s reports, 
in full. Through the Agenda for Change 
programme, the Committee has a clear 
structure in place to assess performance. In 
the event of the Committee determining that 
the Agenda for Change programme has not 
been successfully implemented in full, we will 
have the ability to reduce the level of vesting 
of awards, irrespective of the share price 
growth achieved over the performance period. 

In addition, John Lyttle has agreed to a similar 
amendment to his award under the Growth 
Share Plan, meaning that he will only benefit 
from his award to the extent that there is 
both sufficient growth in boohoo’s market 
capitalisation and a successful implementation 
of Agenda for Change. 

REMUNERATION 
FOR THE YEAR ENDING 
28 FEBRUARY 2022
We have also reflected on how we should 
implement the remuneration policy for the 
financial year ending 28 February 2022, 
taking into account the events of the 
past year and the views of major boohoo 
shareholders. These changes are as follows:

•  Basic salaries for the executive directors 
will increase by 3% with effect from May 
2021, in line with the average increase for 
the workforce as a whole.

•  Maximum bonus opportunity will continue 
to be up to 100% of salary for Neil Catto, 
up to 150% for John Lyttle and up to 
200% for Mahmud Kamani and Carol 
Kane. In line with common practice for 
companies of a similar size to boohoo, we 
will introduce an equity deferral element 
such that a minimum of one-third of any 
bonus earned must be invested in shares 
and held for at least two years. 

•  We will supplement the current financial 
performance conditions for the annual 
bonus with a mix of ESG and strategic 
non-financial targets. As a result, 45% of 

the 2022 bonus will be based on EBITDA, 
30% on revenue, 15% on continued progress 
on the 2022 Agenda for Change milestones 
and 10% on the successful integration of the 
newly-acquired brands. 

•  The Remuneration Committee will also have 
the discretion to scale back the entire bonus 
if it is considered that the Agenda for Change 
has not been implemented successfully 
over the financial year. These changes are 
designed to ensure that the management 
team remains focused both on growing the 
business and continuing to make progress on 
addressing the supply chain issues.

•  No awards will be made to the executive 
directors under the Long-Term Incentive 
Plan ('LTIP') in the 2022 financial year, to 
ensure full focus on the targets which must 
be met under the MIP and the Growth 
Share Plan. To date, Neil Catto has been 
the only director to receive standard awards 
under the LTIP, which vest subject to 
stretching three-year performance targets. 
He received an award during the year ended 
28 February 2021 as part of his standard 
remuneration package. Whilst executives will 
not receive an award in the 2022 financial 
year, we will review the position at a later 
date with regards to awards in future years, 
mindful of the need to have suitable ongoing 
long-term incentive arrangements in place. 

•  The shareholding requirements for the 

executive directors have been extended 
and increased from 150% of basic salary to 
200% of basic salary. For John Lyttle, the 
holding requirement currently increases to 
300% on maturity of the Growth Share 
Plan and this will rise to 400%. On maturity 
of their awards under the MIP, the other 
executive directors will then also be required 
to hold shares equivalent to 400% of their 
basic salary. We are also requesting that the 
executive directors hold shares equivalent 
to the level of their in-service shareholding 
guideline for a minimum of two years after 
cessation of employment. These changes 
further enhance the alignment between 
directors’ remuneration and the interests of 
shareholders, and are consistent with best 
practice for a company of boohoo’s size.

•  The clawback and malus provisions in the 

incentive schemes have been extended, with 
the Committee now able to invoke them 
in circumstances of serious reputational 
damage or corporate failure (in addition 
to the existing trigger events). Again, this 
change brings our practice into line with what 
investors expect for a large listed company.

•  We have decided to make a small but 

important change to the pension provision 
for the directors. Currently, certain directors 
receive a cash supplement equivalent to 

67

6.2% of basic salary in lieu of a pension 
contribution. With effect from 1 January 
2023, we will reduce this to 5% of basic 
salary to align with the provision for the 
wider workforce. This approach ensures that 
boohoo complies with the UK Corporate 
Governance Code and the guidance of the 
Investment Association (notwithstanding 
that the Code and the IA guidance apply 
primarily to premium listed companies).

ENCOURAGING EQUITY 
OWNERSHIP ACROSS THE 
BUSINESS
The Remuneration Committee regularly reviews 
the pay arrangements for all employees. We 
remain committed to encouraging all our 
employees, as well as our senior executives, 
to be shareholders in the business. As part of 
facilitating this policy objective, as stated above, 
we made a further award of free shares worth 
£3,600 per person to all eligible employees 
under a UK HMRC-approved Share Incentive 
Plan in February 2021. This award recognised 
the outstanding contribution made by boohoo 
employees to the performance of the business 
over a challenging period. The award follows 
those made in the 2015, 2016, 2019 and 2020 
financial years and our intention will be to make 
another award in the financial year ending 2022.

Discounted options were issued under an 
HMRC-approved Save As You Earn ('SAYE') 
plan in each of the financial years ended 
2016 to 2021. There has been a high level of 
participation by employees, and we intend 
to continue with similar arrangements in 
subsequent years. 

SHAREHOLDER FEEDBACK
The Remuneration Committee recognises 
that dialogue with shareholders plays a 
key role in informing the design of the 
remuneration policy and we welcome the 
interactions we have had with investors over 
the last 12 months. The comments received 
have been instrumental in informing the 
changes that we have made, as set out above. 
We would welcome any additional feedback 
either before or after the forthcoming AGM. 
We will keep executive remuneration under 
regular review and will continue to consult 
with significant shareholders where major 
changes are proposed. 

We hope you will support the advisory vote 
on the directors’ remuneration report at 
the forthcoming annual general meeting, as 
the directors will do in respect of their own 
beneficial shareholdings.

Iain McDonald
CHAIRMAN OF THE REMUNERATION COMMITTEE

ANNUAL REPORT AND ACCOUNTS 2021BOOHOO GROUP PLC// GOVERNANCEDIRECTORS’ REMUNERATION REPORT

CONTINUED

UK CORPORATE GOVERNANCE 
CODE

with the wider workforce with effect from 
January 2023 and the introduction of post-
employment shareholding requirements.

As indicated in the Remuneration 
Committee Chairman’s Annual Statement, 
the remuneration policy takes into account 
the provisions of the UK Corporate 
Governance Code, despite boohoo not 
being formally required to report the extent 
of its compliance against the Code. The 
Remuneration Committee believes that in the 
vast majority of areas the remuneration policy 
complies with the principles and provisions of 
the Code. This has been enhanced through 
proposed changes to the policy such as the 
alignment of directors’ pension provision 

The main point where the policy is not 
currently fully compliant with the Code is 
that certain share awards do not have a total 
vesting and holding period of five years or 
more. This applies to standard awards made 
to the CFO and other senior executives 
under the LTIP, and to the Management 
Incentive Plan (MIP) structure introduced for 
certain executive directors during 2020. In 
both cases, awards vest subject to extremely 
challenging performance conditions to be 
met over a three-year period. Although 
there are no formal post-vesting holding 

periods in place for these awards, the 
executive directors are obliged to comply 
with shareholding requirements which have 
recently been strengthened and which, as 
noted above, will now apply for a period of 
time following cessation of employment. 
As such, the Committee believes that the 
current structures are sufficiently long-term 
in nature. It should also be noted that the 
Growth Share Plan, introduced for the CEO 
in 2019, has a five-year performance period 
and is thus compliant with the Code.

The Committee has considered the principles 
set out in Provision 40 of the Code and 
believes that the policy sufficiently addresses 
these principles, as set out below:

Principle

Clarity

Simplicity

Risk

Predictability

Proportionality

How it is addressed

The remuneration policy and its application are set out in detail in this Directors’ Remuneration Report, providing 
shareholders with full information on all elements of directors’ pay and how the policy is set. The level of detail provided 
has been extended this year to reflect the Committee’s desire to report in line with best practice, and the vast majority 
of the reporting requirements for Premium Listed companies have been adopted.

The Committee believes strongly that simple remuneration structures based around easily-understood performance 
measures are likely to be the most effective in terms of incentivising outperformance. For example, the annual bonus 
scheme rewards performance against a relatively small number of financial and (with effect from FY2022) non-
financial metrics. The Growth Share Plan (for the CEO) and the MIP (for the other executive directors) pay out 
primarily due to the growth in the market capitalisation of boohoo and are not complicated through the use of metrics 
such as relative Total Shareholder Return.

The remuneration policy is designed to be compatible with the group’s risk policies and systems. The policy rewards 
strong levels of growth in the business and has been instrumental in the group’s success since admission. The 
Committee has considered very carefully the current incentive structures in light of the issues raised during the course 
of the financial year and has recognised the merits of making some enhancements. For example, participants in the 
Growth Share Plan and the MIP have agreed that no awards will vest unless the Committee is satisfied that the Agenda 
for Change programme has been successfully implemented over the performance period. This is intended to provide 
additional reassurance that executives are directly focused on resolving the supply chain issues which have emerged and 
not focused solely on growth without due recognition of wider stakeholder interests.

The extent of potential remuneration outcomes for directors is clear from the policy and implementation disclosures in 
this report. There is a limit on the size of annual bonus payments and awards under the standard LTIP. Although there 
is a wide range of potential outcomes under the Growth Share Plan and MIP, both plans are capped in the sense that 
individual participants cannot earn more than specified amounts.

The incentive schemes are designed to support our strategic growth programme as we strive to lead the fashion 
e-commerce market globally. The schemes operate with ambitious targets which are closely aligned to the growth 
aspirations of the business. There is no potential for rewards for failure or poor performance.

Alignment to culture

boohoo’s fast-moving and performance-driven culture has been integral to its success and the incentive schemes have 
been designed to reflect this approach. The changes to the remuneration policy as discussed in this report will also help 
ensure that incentives take due account of the need for growth to be matched with a focus on the management of 
stakeholder relationships which are critical to the long-term value of the brand.

POLICY REPORT

PAY PHILOSOPHY
The Remuneration Committee ('Committee') 
is responsible for determining, on behalf of 
the board, the group’s pay philosophy and the 
policy on the remuneration of the executive 
directors, the Chairman and other senior 
executives of the group.

The aim of the remuneration policy is to 
ensure that high calibre senior executives are 
provided with remuneration, which is designed 
to promote the long-term success of the 
group. The policy includes performance-
related elements, which are transparent, 
stretching and rigorously applied so as to 
encourage enhanced performance and to 
reward, in a fair and responsible manner, 
individual contributions to the success of the 
group. The remuneration policy is designed to 
be compatible with risk policies and systems 
and to be aligned with the group’s long-term 
strategic goals. The policy framework is 
structured so as to adhere to the principles 
of good corporate governance and has been 
developed taking into account the principles 
of the UK Corporate Governance Code and 
the QCA Corporate Governance Code. 

The performance-related variable pay 
component makes up a significant proportion 
of the overall package for senior executives 
and is designed to incentivise the delivery 
of the group’s growth strategy and other 
strategic and business objectives. The 
interests of the executives are designed 
to align with the interests of shareholders 
through encouraging equity ownership and, 
in support of this, awards under the group’s 
equity incentive plans are made where 
appropriate. 

CONSIDERATION 
OF EMPLOYMENT 
CONDITIONS ELSEWHERE 
IN THE GROUP
When setting the remuneration policy for 
executive directors, the Committee takes 
into account the overall approach to reward 
for, and the pay and employment conditions 
of, other employees in the group, especially 
when determining annual salary increases. 
This process ensures that any increase to 
the pay of executive directors is set in an 
appropriate context, especially relative to 
increases proposed for other employees. 
The Committee is also provided with periodic 
updates on employee remuneration practices 
and trends across the group.

The principle of encouraging our senior 
executives to be shareholders in the business 
is reflected across the group as a whole and 
a key aim of the remuneration policy is to 
encourage widespread equity ownership 
across the whole employee base. In support 
of this objective, we operate an HMRC-
approved Share Incentive Plan and an 
approved SAYE option plan. 

The Committee has not consulted directly 
with employees in designing the remuneration 
policy for the directors. However, in line with 
the recommendation of the UK Corporate 
Governance Code, the Committee intends 
to engage with employees to explain how 
executive remuneration aligns with wider 
company pay policy.

CONSIDERATION OF 
SHAREHOLDER VIEWS
The Committee pays close attention to 
the views of shareholders when setting the 
remuneration policy for executive directors. 
This includes consideration of shareholder 
voting on the Directors’ Remuneration 
Report resolution at each AGM, the 
published guidelines of investors and their 
representative bodies and individual feedback 
received by the Committee. In recent 
months, the Committee has also consulted 
with major shareholders on the proposed 
changes to the policy.

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CHANGES TO THE REMUNERATION POLICY
In general, we believe that our pay philosophy and the broad structure of our remuneration policy has served the company well and has been a key 
factor in driving exceptional levels of performance. We intend to retain the overall broad framework but, as explained in the Annual Statement 
by the Chairman of the Remuneration Committee, we intend to make a number of changes to improve the alignment with shareholders and key 
stakeholders in the business. The revised policy is as follows:

Element
Long-Term 
Incentive 
Plan ('LTIP')

Maximum 
opportunity

•  Annual increases 
will generally be 
restricted to those 
of the average of the 
wider workforce 

•  Increases beyond 
those awarded to 
the wider workforce 
(in percentage of 
salary terms) may be 
awarded in certain 
circumstances, 
such as where 
there is a change 
in responsibility or 
experience, or a 
significant increase 
in the scale or 
complexity of the role 
and/or size and value 
of the company 

•  Up to 200% of salary 
for Mahmud Kamani 
and Carol Kane, up 
to 150% of salary for 
John Lyttle and up 
to 100% of salary for 
all other executive 
directors, dependent 
on performance

Element

Purpose and 
link to strategy

Base salary

•  To aid 

recruitment and 
retention

Operation

•  Normally reviewed annually, with any 
increase usually becoming effective 
1 May

•  To reflect 

experience and 
expertise

•  Set initially at a level required to recruit 
suitable executives, reflecting their 
experience and expertise

•  To provide an 

•  Any subsequent increase influenced by:

Annual 
bonus

appropriate level 
of fixed basic 
income 

 − Scope of the role
 − Experience and personal performance 

in the role

 − Average change in total workforce 

salary

 − Performance of the group
 − External economic conditions, such as 

inflation 

•  Account taken of practice in comparable 
companies (e.g. those of a similar size and 
complexity)

•  No recovery or withholding provisions 

apply

•  To reward the 

•  All bonus payments are at the discretion 

annual delivery of 
short to medium-
term objectives 
relating to the 
business strategy

of the Committee

•  Not pensionable

•  Payable following the end of the year 
based on targets set at the start of the 
year

•  Targets are set and/or reviewed annually

•  With effect from the financial year 

ending 28 February 2022, a minimum 
of one-third of any bonus earned must 
be invested in shares and held for at least 
two years. The remainder of the bonus is 
payable in cash

•  Recovery provisions apply in certain 

circumstances at the discretion of the 
Committee (including where there 
has been a misstatement of accounts, 
an error in assessing any applicable 
performance condition, misconduct 
on the part of the participant, serious 
reputational damage to the company, 
and/or corporate failure)

Framework used to assess 
performance

•  The Committee reviews the 

salaries of executive directors 
each year, taking due account of 
all the factors described in the 
salary policy

•  Bonuses are based on 

performance measures with 
appropriate targets set and 
assessed by the Committee 
at its discretion

•  Those financial measures which 

are identified as the key indicators 
of success against the strategy 
(e.g. EBITDA and revenue) will 
represent the majority of bonus, 
with any other measures (e.g. 
strategic, ESG and/or personal 
objectives), where appropriate, 
representing the balance

•  Performance is measured over a 

single financial year 

•  30% of maximum bonus will be 
payable for achievement of a 
threshold level of performance, 
rising to 100% of maximum bonus 
for reaching stretch targets

•  Measures and weightings may 

change each year to reflect any 
year-on-year changes to business 
priorities at the discretion of the 
Committee

•  Targets for threshold and stretch 
performance will be disclosed 
retrospectively

Growth 
Share Plan

Management 
Incentive Plan 
('MIP')

Purpose and 
link to strategy
•  Intended to align 
the long-term 
interests of 
senior executives 
with those of 
shareholders

•  Neil Catto is the 
only executive 
director to 
participate in this 
plan

•  To incentivise 
the delivery of 
key strategic 
objectives over 
the longer term

•  Intended to align 
the long-term 
interests of the 
CEO with those 
of shareholders

•  To incentivise 
the delivery of 
key strategic 
objectives over 
the longer term

•  Intended to align 
the long-term 
interests of 
certain executive 
directors 
(Mahmud 
Kamani, Carol 
Kane and Neil 
Catto) and 
senior executives 
with those of 
shareholders

•  To incentivise 
the delivery of 
key strategic 
objectives over 
the longer term

Operation
•  Awards are normally granted in the form 

of nominal cost options 

•  Ability to exercise is dependent on 

performance targets being met during 
the performance period and continued 
service of the directors 

•  Recovery and withholding provisions 
apply in certain circumstances at 
the discretion of the Committee 
(including where there has been a 
misstatement of accounts, an error in 
assessing any applicable performance 
condition, misconduct on the part of the 
participant, serious reputational damage 
to the company, and/or corporate failure) 

Maximum 
opportunity
•  The maximum annual 
limit contained within 
the plan rules is 150% 
of salary for executive 
directors 

•  Awards are at the 
discretion of the 
Committee and may 
be made at lower 
levels than this 

•  Exceptionally, at 

the discretion of the 
Committee, awards 
may be made in 
excess of 150% of 
salary per annum

Framework used to assess 
performance
•  Award vest based on challenging 
targets measured over a three-
year period and are dependent 
upon continued service

•  At least half of awards will 

normally be based on financial 
performance metrics (such as, 
inter alia, PBT or EPS)

•  Prior to each award, the 

Committee will set threshold 
and stretch targets along 
with an intermediate vesting 
range. Details of these will 
be disclosed in the annual 
report on remuneration for 
the year in which the award 
was granted unless the targets 
are commercially sensitive, in 
which case they will be disclosed 
retrospectively

•  John Lyttle was required to pay an 

amount to the company on grant of the 
award. This investment is intended to 
reflect his commitment to the group

•  Vesting of the award is dependent on 
performance targets being met during 
the performance period and John Lyttle’s 
continued service

•  Recovery and withholding provisions 
apply in certain circumstances at 
the discretion of the Committee 
(including where there has been a 
misstatement of accounts, an error in 
assessing any applicable performance 
condition, misconduct on the part of the 
participant, serious reputational damage 
to the company, and/or corporate failure)

•  Participants were required to pay an 

amount to the company on grant of the 
award. This investment is intended to 
reflect their commitment to the group 

•  Vesting of the award dependent on 

performance targets being met during 
the performance period and continued 
service of the participants 

•  Recovery and withholding provisions 
apply in certain circumstances at 
the discretion of the Committee 
(including where there has been a 
misstatement of accounts, an error in 
assessing any applicable performance 
condition, misconduct on the part of the 
participant, serious reputational damage 
to the company, and/or corporate failure) 

•  The maximum value 
that can be paid out 
to John Lyttle is £50 
million (satisfied at 
the discretion of the 
company by either 
cash or boohoo group 
plc shares valued at 
the end of the five-
year performance 
period)

•  The performance measure is 

based on the compound annual 
growth rate of the company’s 
market capitalisation measured 
over a five-year performance 
period

•  In addition, John Lyttle has agreed 
to an amendment to the terms of 
the award such that vesting of any 
part of the award will require the 
successful implementation of the 
Agenda for Change programme

•  The performance measure is 
based on the achievement of 
stretching increases in market 
capitalisation measured over a 
three-year performance period 
starting in June 2020

•  In addition, all participants have 
agreed to an amendment to 
the terms of their award such 
that vesting of any part of the 
award will require the successful 
implementation of the Agenda for 
Change programme

•  The maximum value 
that can be paid out 
to all participants is 
£150 million (satisfied 
at the discretion 
of the company by 
either cash or in 
boohoo group plc 
shares valued at the 
end of the three-year 
performance period)

•  The maximum value 
that can be paid out 
to Mahmud Kamani 
and Carol Kane is 
£50 million each

•  The maximum value 
that can be paid out 
to Neil Catto is £10 
million

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Element
Pension

Purpose and 
link to strategy
•  To aid 

Operation
•  Executive directors may receive an 

recruitment and 
retention

employer’s pension contribution or cash 
allowance

•  To provide an 

appropriate level 
of fixed income 

Framework used to assess 
performance
N/A

Maximum 
opportunity
•  Employer’s defined 
contribution or cash 
allowance up to 6.2% 
of salary

•  From 1 January 2023 
this will be aligned 
with the average 
contribution rate for 
the wider workforce 
(currently 5%)

Other 
benefits

•  To provide a 
competitive 
benefits package 

•  Executive directors may receive benefits 
including health care, income protection 
and life assurance, as well as other 
standard group-wide benefits offered by 
the company from time to time

•  The value of benefits 
may vary from year 
to year depending 
on the cost to the 
company

N/A

Shareholding 
requirement

•  To support 
long-term 
commitment to 
the company and 
the alignment 
of executive 
director interests 
with those of 
shareholders

•  Executive directors are also eligible to 
participate in any all-employee share 
plans operated by the company on the 
same basis as for other eligible employees 
(and in line with relevant HMRC rules)

•  The Remuneration Committee has 

adopted formal shareholding guidelines 
that will encourage executive directors 
to build up over a five-year period and 
then subsequently hold a shareholding 
equivalent to a percentage of base 
salary. Adherence to these guidelines is 
a condition of continued participation in 
the equity incentive arrangements

•  These guidelines will continue to apply 
for a minimum of two years following a 
director’s cessation of employment

None

•  200% of salary for 
executive directors, 
rising to 400% of 
salary on maturity of 
the Growth Share 
Plan/MIP

CHOICE OF PERFORMANCE MEASURES AND APPROACH TO TARGET SETTING
Growth Share Plan and MIP
The primary performance measure selected for John Lyttle’s Growth Share Plan and for the MIP is market capitalisation growth over a five-year 
and three-year period respectively. The targets reflect the ambitious growth plans for the group and the performance measure ensures that 
executive directors’ and senior managers’ interests are fully aligned with shareholders. As explained in the Annual Statement by the Chairman of 
the Remuneration Committee, an additional measure has been added to both plans which means that vesting of any awards requires successful 
implementation of the Agenda for Change programme, thus tying management reward more closely to this critical priority for the business.

The performance metrics and targets that are set for the executive directors via the annual bonus plan and LTIP awards are carefully selected to 
align closely with the group’s strategic plan and key performance indicators.

Annual bonus
In terms of annual performance targets, the bonus is determined on the basis, primarily, of performance against financial measures, which are 
identified as the key indicators of success against the strategy set annually. For the financial year ending 28 February 2022, additional non-financial 
metrics have been introduced to the bonus scheme. The precise metrics chosen, along with the weightings of each, may vary from year to year. The 
Committee will review the performance measures and targets each year and vary them as appropriate to reflect the priorities for the business in the 
year ahead.

LTIP
In terms of the LTIP, metrics will be set at the time of each grant but will normally include at least half based on financial performance in line with 
our key objectives of delivering returns to shareholders through achievement of our growth strategy. The Committee will disclose the targets for 
each award to the executive directors in advance in the annual report on remuneration unless the targets are commercially sensitive, in which case 
they will be disclosed retrospectively. The Committee will review the choice of performance measures and the appropriateness of the performance 
targets prior to each LTIP grant.

Challenging targets are set whereby modest rewards are payable for the delivery of threshold 
levels of performance, rising to maximum rewards for the delivery of substantial outperformance 
of our financial and operating plans.

DIFFERENCES IN REMUNERATION POLICY FOR 
EXECUTIVE DIRECTORS COMPARED TO OTHER 
EMPLOYEES
The Committee has regard to pay structures across the wider group when setting the 
remuneration policy for executive directors. The Committee, in particular, considers the general 
basic salary increase for the broader workforce when determining the annual salary review for 
the executive directors. 

Overall, the remuneration policy for the executive directors is more heavily weighted towards 
performance-related pay than for other employees. Performance-related long-term incentives 
are provided for those employees considered to have the greatest potential to influence overall 
levels of performance and those whose retention within the group is regarded as important. 
That said, whilst the use of the LTIP, Growth Share Plan and MIP is confined to the more senior 
management in the group, there is a commitment to encouraging widespread equity ownership 
through, for example, our use of an HMRC-approved Share Incentive Plan and SAYE share 
option scheme.

The level of performance-related pay varies within the group by grade of employee and is 
informed by the specific responsibilities of each role, as appropriate.

The Committee has not consulted directly with employees in designing the remuneration policy 
for the directors.

SERVICE CONTRACTS AND LOSS OF 
OFFICE PAYMENTS 
Executive directors are not employed on fixed term contracts. 
Service contracts normally continue until the executive 
director’s agreed retirement date or such other date as the 
parties agree. The company’s policy is that executive directors 
will be employed on a contract that can be terminated by the 
company on giving no more than one year’s notice, with the 
executive director required to give up to one year’s notice of 
termination.

A director’s service contract may be terminated without notice 
and without any further payment or compensation, except for 
sums earned up to the date of termination, on the occurrence 
of certain events such as gross misconduct. The circumstances 
of the termination (taking into account the individual’s 
performance) and an individual’s duty and opportunity to 
mitigate losses are taken into account by the Committee 
when determining amounts payable on/following termination. 
Our policy is to reduce compensatory payments to former 
executive directors where they receive remuneration from 
other employment during the compensation period. The 
Committee will consider the particular circumstances of each 
leaver on a case-by-case basis and retains flexibility as to 
at what point, and the extent to which, payments would be 
reduced. Details will be provided in the relevant annual report 
on remuneration should such circumstances arise.

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In summary, the contractual provisions are as follows:

Provision

Notice period

Termination payment

Detailed terms

Maximum of 12 months from both the company and the executive 
director

Payment in lieu of notice of base salary only, normally subject 
to mitigation and paid monthly1, subject to the discretion of the 
Committee

In addition, any statutory entitlements would be paid as necessary

Change of control

There are no enhanced provisions on a change of control

1.  The Committee may elect to make a lump sum termination payment (up to a maximum of 12 months’ base salary) as part of an executive director’s termination arrangements where it 

considers it appropriate to do so.

Annual bonus on termination
There is no contractual entitlement to annual bonus on termination. At the discretion of the Committee, in certain circumstances a pro rata bonus 
may become payable at the normal payment date for the period of active service only. 

LTIP, Growth Share Plan and MIP on termination
Any share-based entitlements granted under the company’s share plans will be determined on the basis of the plan rules. In determining whether an 
executive director should be treated as a good leaver under the plan rules, the Committee will take into account the performance of the individual 
and the reasons for his/her departure and, in the event of this determination being made, will set out its rationale in the following annual report on 
remuneration. 

APPROACH TO RECRUITMENT 
AND PROMOTIONS
The remuneration package for a new executive director would generally be 
set in accordance with the terms of the company’s remuneration policy 
in force at the time of appointment and would be subject to the individual 
limits set out in the policy table above. In addition, with specific regard to the 
recruitment of new executive directors (whether by external recruitment or 
internal promotion), the remuneration policy will allow for the following: 

•  Where new joiners or recent promotions have been given a starting salary 
at a discount to the mid-market level, a series of increases above those 
granted to the wider workforce (in percentage of salary terms) may be 
awarded over the following few years, subject to satisfactory individual 
performance and development in the role.

•  The Committee may offer additional cash and/or share-based 

elements when it considers these to be in the best interests of the 
company and its shareholders. Any such additional payments would 
aim to reflect the terms and value of remuneration relinquished when 
leaving the former employer. 

•  The annual bonus would operate in accordance with the terms of the 

policy, subject to the overriding discretion of the Committee. Depending 
on the timing and responsibilities of the appointment, it may be necessary 
to set different performance measures and targets in the first year. 

•  For an internal executive appointment, any variable pay element awarded 
in respect of the former role would be allowed to pay out according to 
its terms, adjusted as relevant to take into account the appointment. 
In addition, any other ongoing remuneration obligations existing prior 
to appointment would continue. 

•  For external and internal appointments, the Committee may agree that 

the company will meet certain relocation expenses as appropriate.

For the appointment of a new chairman or non-executive director, the fee 
arrangement would generally be set in accordance with the fee policy in 
force at that time.

EXTERNAL NON-EXECUTIVE DIRECTOR POSITIONS
The company allows executive directors to hold external directorships subject to agreement by the Chairman on a case-by-case basis and, at the 
discretion of the Committee, to retain the fees received from those roles. 

NON-EXECUTIVE DIRECTORS’ LETTERS OF APPOINTMENT
The non-executive directors do not have service contracts with the company, but instead have letters of appointment. The letters of appointment 
are usually renewed every three years. Termination of the appointment may be earlier at the discretion of either party on one month’s written notice 
for non-executive directors. None of the non-executive directors is entitled to any compensation if their appointment is terminated. Appointments 
will be subject to re-election at the annual general meeting by rotation. 

NON-EXECUTIVE DIRECTORS’ FEES
The non-executive directors’ fees policy is described below:

Element

Purpose and 
link to strategy

Operation

Maximum 
opportunity

Fees

•  To recruit and 

•  Fees are determined by the board, with 

•  There is no cap on fees

•  Fees may be increased to ensure they 

continue to appropriately recognise the time 
commitment of the role, increases to fee levels 
for non-executive directors in general and 
fee levels in companies of a similar size and 
complexity 

retain high calibre 
non-executives

non-executive directors abstaining from any 
discussion or decision in relation to their fees

•  Non-executive directors are paid an annual 
fee for all board duties, which will include an 
annual award of shares (with the value of shares 
normally determined at the market price in 
February of each year) 

•  In relation to the cash element, fees are 

normally paid monthly

•  In relation to the share element there will be 

certain restrictions which prevent the director 
selling these shares during the period of their 
appointment

•  Non-executive directors will not receive 

awards under any of the company’s incentive 
arrangements or receive any pension provision 

•  The fee levels are reviewed on a periodic basis, 
with reference to the time commitment of 
the role and market levels in companies of 
comparable size and complexity 

•  In exceptional circumstances, if there is a 

temporary yet material increase in the time 
commitment for non-executive directors, 
the board may pay extra fees to recognise the 
additional workload

•  Non-executive directors shall be entitled 
to have reimbursed all expenses that they 
reasonably incur in the performance of their 
duties, including taxes payable thereon

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ANNUAL REPORT ON REMUNERATION

This section of the remuneration report contains details as to how the group’s remuneration policy was implemented during the year ended 
28 February 2021.

DISCLOSURE OF DIRECTORS’ SINGLE-FIGURE TOTAL REMUNERATION FOR THE YEAR – 
AUDITED INFORMATION
The total single-figure remuneration of the directors during the year ended 28 February 2021 is set out below:

Base salary 
and fees
£

450,000
433,333
450,000
433,333
615,000
592,947
300,000
294,833
1,815,000
1,754,496

60,000
56,667
20,192
-
70,000
65,000
-
75,000
126,859
59,679
277,051

Fixed remuneration

Benefits
£

42,747
42,488
5,331
8,572
3,777
4,283
2,959
2,925
54,814
58,269

-
-
-
-
-
-
-
-
-
-
-

Pension 
equivalent
£

-
-
27,900
23,467
33,388
19,267
18,600
14,317
79,888
57,051

-
-
-
-
-

-
-
-
-
-

2020
2021
2020

256,346
2,092,051
2,010,842

-
54,814
58,269

-
79,888
57,051

Executive directors
Mahmud Kamani

John Lyttle

Carol Kane

2021
2020
2021
2020
2021
2020
2021
2020
Total executive directors 2021
2020

Neil Catto

Non-executive directors
Pierre Cuilleret

2021
2020
2021
2020
2021
2020
2021
2020
2021
2020
2021

Shaun McCabe

Iain McDonald

Sara Murray

Brian Small

Total non-executive 
directors

Total

Variable remuneration

Annual 
bonus
£

Long-term 
incentives
£

900,000
900,000
900,000
900,000
922,500
922,500
300,000
300,000
3,022,500
3,022,500

-
-
-
-
-
1,156,695
435,155
513,084
435,155
1,669,779

-
-
-
-
-
-
-
-
-
-
-

-
-
-
-
-
-
-
-
-
-
-

Total
£

1,392,747
1,375,822
1,383,231
1,365,372
1,578,264
2,702,190
1,060,313
1,131,706
5,414,555
6,575,091

70,000
66,667
30,192
-
80,000
75,000
-
85,000
146,859
79,679
327,051

-
3,022,500
3,022,500

-
435,155
1,669,779

306,346
5,741,606
6,881,437

Other
£

-
-
-
-
3,599
6,498
3,599
6,498
7,198
12,996

10,000
10,000
10,000
-
10,000
10,000
-
10,000
20,000
20,000
50,000

50,000
57,198
62,996

Figures in the single total figure remuneration include the following for the financial year:

Base salary and fees 

The amount of salary or non-executive directors’ fees.

Pension and pension equivalent 

 Where an executive has elected to forego company pension contributions, due to pension cap restrictions, an 
amount of 6.2% is paid as a supplementary element, being the company cost-neutral equivalent of the pension 
cost and employer’s NI foregone.

Other 

Annual bonus 

Long-term incentives 

 The value of SIP awards and SAYE options granted in the financial period for executive directors (SAYE option 
calculated as the 20% discount at grant on the three-year plan) and the value of free shares issued to non-
executive directors as part of their fees.

 The amount of performance-related bonus receivable. Further details of the performance outcome can be 
found below.

 The value of long-term incentives vesting based on performance ending in the year under review. 
Further details of the share options granted in 2018 and vesting on 28 June 2021 based on performance 
measured to 28 February 2021 can be found below. A share price of 338p (the three-month average share 
price to 26 February 2021) has been used for the purposes of valuing the gain. Of the amount stated in the 
table, £175,156 is attributable to share price appreciation.

Benefits 

 The value of private medical insurance, income protection, life assurance, company car and fuel costs based on 
the taxable value and driver services.

ANNUAL BONUS
For the year ended 28 February 2021, Mahmud Kamani’s and Carol Kane’s maximum potential bonus was 200% of basic salary, John Lyttle’s 150% 
and Neil Catto’s 100%. 40% of the potential bonus related to a revenue target and 60% of the potential bonus related to an adjusted EBITDA 
target. Bonus entitlement targets were as follows:

Financial target range
Revenue target: 
Threshold £1,500 million
Upper limit £1,600 million or more

Adjusted EBITDA target: 
Threshold £145 million
Upper limit £160 million or more

Bonus entitlement % 

12.0%
40.0%

18.0%
60.0%

The amount of bonus payable varies on a sliding scale between the threshold and upper limit shown above. For the financial year ended 28 February 
2021, revenue was £1,745 million and adjusted EBITDA £173.6 million, resulting in payments of 40% and 60% of bonus entitlement respectively. 
Bonuses payable were as follows:

Name
Mahmud Kamani
Carol Kane
John Lyttle
Neil Catto

Bonus % of salary
200%
200%
150%
100%

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LONG-TERM SHARE INCENTIVES
Neil Catto holds options under the LTIP subject to the achievement of performance conditions as follows: 

Name
Neil Catto
Neil Catto
Neil Catto
Neil Catto
Neil Catto

Option scheme
2016 LTIP
2017 LTIP
2018 LTIP
2019 LTIP
2020 LTIP

No. of ordinary 
shares under 
option 
404,822
120,546
128,744
168,570
164,865

Exercise 
price pence
1
1
1
1
1

Date 
of grant
30/06/16
13/06/17
28/06/18
11/12/19
03/11/20

Exercise period
30/06/19 to 30/06/26
13/06/20 to 13/06/27
28/06/21 to 28/06/28
21/04/22 to 21/04/29
03/11/23 to 03/11/30

2016 grant
The performance targets for the shares granted on 30/06/16 were based upon the achievement of two key criteria, Three-Year Aggregate Adjusted 
Earnings per Share (67%) and Total Shareholder Return (33%) over a three-year period to the end of FY2019. Minimum “threshold” and “stretch” 
targets were established by the Committee against these criteria. The EPS element vested on a straight-line basis between target intervals from 
1.6p for a 25% vesting to 2.4p for 100% vesting. The actual vesting was 100%. The TSR element vested on a straight-line basis between target 
intervals from 50% growth in TSR for a 25% vesting to 125% growth in TSR for a 100% vesting. The actual vesting was 100%. The combined vesting 
was therefore 100%.

2017 grant
The performance targets for the shares granted on 13/06/17 were based upon the achievement of two key criteria, Three-Year Aggregate Adjusted 
Earnings per Share (67%) and Total Shareholder Return (33%) over a three-year period to the end of FY2020. Minimum “threshold” and “stretch” 
targets were established by the Committee against these criteria. The EPS element vested on a straight-line basis between target intervals from 
7.5p for a 25% vesting to 12p for 100% vesting. The actual vesting was 100%. The TSR element vested on a straight-line basis between target 
intervals from 50% growth in TSR for a 25% vesting to 125% growth in TSR for a 100% vesting. The actual vesting was 62%. The combined vesting 
was therefore 87.3%.

2018 grant
The performance targets for the shares granted on 28/06/18 were based upon the achievement of two key criteria, Three-Year Aggregate Adjusted 
Earnings per Share (67%) and Total Shareholder Return (33%) over a three-year period to five days after publication of the FY2021 Annual Report 
and Accounts. Minimum “threshold” and “stretch” targets were established by the Committee against these criteria. The EPS element vests on 
a straight-line basis between target intervals from 11.3p for a 20% vesting to 14.9p for 100% vesting. The actual vesting will be 100%. The TSR 
element vests on a straight-line basis between target intervals from 20.4% growth in TSR for a 25% vesting to 73.9% growth in TSR for a 100% 
vesting. 

2019 grant
The performance targets for the shares granted on 11/12/19 are based upon the achievement of two key criteria, Three-Year Aggregate Adjusted 
Earnings per Share (67%) and Total Shareholder Return (33%) over a three-year period to the end of FY2022. Minimum “threshold” and “stretch” 
targets have been established by the Committee against these criteria. The EPS element vests on a straight-line basis between target intervals from 
16p for a 20% vesting to 19p for 100% vesting. The TSR element vests on a straight-line basis between target intervals from 55.3% growth in TSR 
for a 25% vesting to 84.1% growth in TSR for a 100% vesting.

2020 grant
The performance targets for the shares granted on 03/11/20 are based upon the achievement of two key criteria, Three-Year Aggregate Adjusted 
Earnings per Share (67%) and Total Shareholder Return (33%) over a three-year period to the end of FY2023. Minimum “threshold” and “stretch” 
targets have been established by the Committee against these criteria. The EPS element vests on a straight-line basis between target intervals from 
28p for a 20% vesting to 33p for 100% vesting. The TSR element vests on a straight-line basis between target intervals from 50% growth in TSR 
for a 25% vesting to 75% growth in TSR for a 100% vesting. The award granted to Neil Catto on 03/11/20 had a face value of 150% of basic salary.

ALL-EMPLOYEE SHARE INCENTIVE PLAN ('SIP')
The HMRC-approved all-employee Share Incentive Plan purchases shares and holds them in trust for the benefit of employees who remain 
with the company for three years. There are no performance criteria for the SIP shares. The directors hold the following options over shares 
under this scheme:

Name
Neil Catto 
Neil Catto
Neil Catto
Neil Catto
Neil Catto
John Lyttle
John Lyttle

No. of ordinary 
shares held in trust 
6,000 
3,571
938
884
974
884
974

Purchase 
price pence
50
28
213
226
370
226
370

Date of 
grant
14/03/14
19/06/15
27/09/18
23/08/19
19/02/21
23/08/19
19/02/21

Maturity 
date
14/03/17 
19/06/18 
27/09/21
23/08/22
19/02/24
23/08/22
19/02/24

SAVE AS YOU EARN SHARE SCHEME ('SAYE')
The HMRC-approved all-employee Save As You Earn scheme allows employees to purchase shares at a 20% discount to market price at date of 
grant on the future option date. There are no performance criteria for the SAYE shares. The directors hold the following options over shares under 
this scheme:

Name
Neil Catto
John Lyttle

Estimated shares to be 
purchased at option date 
8,297
8,297

Option price 
pence
216.9
216.9

Date of 
grant
30/10/19
30/10/19

Option 
date
30/10/22
30/10/22

OTHER BENEFITS
In the prior year, and as previously disclosed, a one-off conditional award over 357,446 ordinary shares was made to John Lyttle in compensation 
for the loss of short and long-term incentive awards, which lapsed on leaving his previous employer, provided John stayed in his role as Chief 
Executive for a period of 12 months to 15 March 2020. The award vested in March 2020 and the value of £1.2 million was recognised in the single 
total figure table for the financial year ended 29 February 2020.

PERFORMANCE GRAPH AND TABLE
The graph below illustrates boohoo’s total shareholder return since admission in March 2014 relative to two broad equity market indices, the FTSE 
AIM 100 index and the FTSE 250 index.

TOTAL SHAREHOLDER RETURN

800

700

600

500

400

300

200

100

)
d
e
s
a
b
e
R
(

)
£
(
e
u
a
V

l

0
13/03/14

28/02/15

29/02/16

28/02/17

28/02/18

28/02/19

29/02/20

28/02/21

Boohoo

FTSE 250

FTSE AIM 100

78

79

Source: Datastream (Thomson reutuers)

ANNUAL REPORT AND ACCOUNTS 2021BOOHOO GROUP PLC// GOVERNANCE 
 
DIRECTORS’ REMUNERATION REPORT

CONTINUED

The table below sets out the total remuneration of the CEO over the period since admission, as disclosed in the Single Figure table in each year’s 
Directors’ Remuneration Report. Mahmud Kamani and Carol Kane served as Joint CEOs until John Lyttle’s appointment in March 2019.

DIRECTORS’ INTERESTS IN SHARES 
The table below sets out the beneficial and non-beneficial interests in the number of ordinary shares as at the year end.

2015

2016

2017

2018

2019

2020

2021

Mahmud 
Kamani

Carol 
Kane

Mahmud 
Kamani

Carol 
Kane

Mahmud 
Kamani

Carol 
Kane

Mahmud 
Kamani

Carol 
Kane

Mahmud 
Kamani

Carol 
Kane

John 
Lyttle

John 
Lyttle

Total Single Figure (£k)

Annual bonus payment 
(% of maximum)

217

0%

235

379

390

396

410

893

914

1,062

1,072

2,702

1,578

0%

90%

90%

100%

100%

100%

100%

100%

100%

100%

100%

LTIP vesting level 
(% of maximum)1

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

1.  During their tenure as Joint CEOs, Mahmud Kamani and Carol Kane did not participate in long-term incentive arrangements. For John Lyttle, there were no long-term incentives 

which vested in respect of FY2020 or FY2021. This excludes the shares he received as compensation for the loss of short and long-term incentives which lapsed on leaving his previous 
employer, as disclosed in last year’s Directors’ Remuneration Report.

CHIEF EXECUTIVE’S REMUNERATION COMPARED TO ALL OTHER EMPLOYEES 
OF THE GROUP
Percentage change of Chief Executive’s base salary in the year compared to that of all employees:
Percentage increase in Chief Executive’s annualised base salary
Average percentage increase in all employees’ base salaries

0%
5.9%

The Chief Executive’s total single figure remuneration ratio to the equivalent pay for the lower quartile, median and upper quartile UK employees, 
calculated using option A of the Companies (Miscellaneous Reporting) Requirements 2018 is as follows:

Year
2021
20201
1.  Prior year numbers restated based on total single figure remuneration and not basic pay as previously reported

25th percentile ratio 
76:1
151:1

50th percentile ratio 
65:1
130:1

75th percentile ratio
49:1
95:1

Option A was chosen as it represents the most accurate means of identifying the relevant employees at each percentile level. The workforce 
comparison is based on data for the years ended 28 February. The median is considered to be representative of the wider pay and reward of the 
UK workforce. As indicated in the table, there has been a significant reduction in the pay ratio reported for 2021 when compared to that reported 
for 2020. This is primarily a consequence of the notably lower total single figure remuneration reported for the CEO for 2021 as a result of his 
having no long-term incentive award vesting in respect of 2021. (In 2020, his single figure remuneration included the value of the buyout award he 
received on joining boohoo.) The group believes that the median pay ratio accurately reflects the comparison between the CEO’s remuneration and 
the pay for UK employees and is consistent with wider pay, reward and progression policies affecting UK employees. There is an obvious differential 
between the pay for the CEO and for the wider employee base, with the CEO’s remuneration reflecting market norms for leaders of listed 
companies. For all employees, we strive to offer a competitive pay and benefits package relevant to the roles performed. This includes participation 
in the SIP and SAYE share schemes (offered to all eligible employees) and, at more senior levels, participation in additional bonus and long-term 
incentive schemes.

Pay data £000
Chief Executive remuneration
UK employees 25th percentile
UK employees 50th percentile
UK employees 75th percentile

2021

2020

Base salary
615
19
21
29

Total pay and 
benefits
1,578
21
24
32

Base salary 
(annualised)
615
18
19
26

Total pay and 
benefits
2,702
18
21
29

Beneficially 
owned at 
29 February 
2020

Free share 
award 
under NED 
remuneration 
policy

Shares 
acquired 
during the 
year

Shares 
disposed of 
during the 
year

Beneficially 
owned at 
28 February 
2021

Name of director

As a % of 
share capital

Outstanding 
share options

Shares held 
under SIP

Mahmud Kamani 152,679,880
31,330,421
Carol Kane
-
John Lyttle
73,910
Neil Catto

Pierre Cuilleret

Iain McDonald
Shaun McCabe
Brian Small

214,481

468,481
-
46,770

-
-
-
-

5,300,000
2,000,000
-
5,825

2,855

2,855
2,855
5,711

-

150,000
100,000
10,000

-
-
-
-

-

-
-
-

157,979,880
33,330,421
-
79,735

217,336

621,336
102,855
62,481

12.55%
2.65%
-
0.01%

0.02%

0.05%
0.01%
0.01%

-
-
357,446
1,005,038

-

-
-
-

-
-
1,858
12,367

-

-
-
-

SAYE 
options 
granted

Total 
interests in 
shares at 28 
February 
2021
- 157,979,880
-
33,330,421
8,297
367,601
8,297
1,105,437

-

-
-
-

217,336

621,336
102,855
62,481

GROWTH SHARE PLAN
As explained in last year’s report, John Lyttle, Chief Executive, has subscribed for 1,950 A ordinary shares of 0.1 pence each ('A Ordinary Shares') 
in boohoo Holdings Limited, an intermediary holding company of the group, as part of a Growth Share Plan.

The value of the award under the Growth Share Plan is directly linked to the creation of significant growth in shareholder value as set out below:

•  The value of the award will be determined by the compound annual growth rate ('CAGR') in market capitalisation of the group over the five-year 

period starting on the date John joined as Chief Executive, 15 March 2019 ('the Period').

•  The CAGR will be calculated using a base market capitalisation of £2.037 billion, being the market capitalisation on the date of the 

announcement on 17 September 2018 that John would be joining the group.

•  The value of the award under the Growth Share Plan is capped at £50 million of gross value before tax in the event of achieving CAGR of at least 

23% at the end of the Period. CAGR of less than 10% yields nil value.

•  The Growth Share Plan provides for adjustments to be made for increases in market capitalisation arising from corporate events, such as the issue 
of shares for acquisitions, so that the benefits derived from the Growth Share Plan only arise from organic growth and the Growth Share Plan 
also provides clawback and malus provisions, which allow repayment in defined circumstances.

•  As explained in the Annual Statement by the Chairman of the Remuneration Committee on page 66, John Lyttle has agreed to an amendment 
to the terms of his award under the Growth Share Plan such that the vesting of the award is also subject to the Committee being satisfied that 
the Agenda for Change programme has been successfully implemented over the performance period.

MANAGEMENT INCENTIVE PLAN
In line with the announcement to the market on 26 June 2020, Mahmud Kamani, Carol Kane and Neil Catto have subscribed for 1,950, 1,950 and 
390 B ordinary shares of 0.1 pence each ('B Ordinary Shares'), respectively, in boohoo Holdings Limited, an intermediary holding company of the 
group, as part of a Management Incentive Plan ('the MIP').

The value of the award under the MIP is directly linked to the creation of significant growth in shareholder value as set out below:

•  The value of the award will be determined by the achievement of stretching targets of market capitalisation growth of the group over the three-

year period starting on 16 June 2020 ('the Period').

•  The value of the award under the MIP is capped at £50 million of gross value before tax for Mahmud and Carol and £10 million for Neil in the 

event of achieving a market capitalisation of £7.554 billion (18% CAGR and 66% growth in market capitalisation from 16 June 2020). A market 
capitalisation of less than £6.295 billion (11% CAGR) yields nil value.

•  The MIP provides for adjustments to be made for increases in market capitalisation arising from corporate events, such as the issue of shares for 
acquisitions, so that the benefits derived from the MIP only arise from organic growth and the MIP also provides clawback and malus provisions, 
which allow repayment in defined circumstances.

•  As explained in the Annual Statement by the Chairman of the Remuneration Committee on page 71, the executive directors have agreed to 
an amendment to the terms of their MIP awards such that the vesting of the awards is also subject to the Committee being satisfied that the 
Agenda for Change programme has been successfully implemented over the performance period.

80

81

ANNUAL REPORT AND ACCOUNTS 2021BOOHOO GROUP PLC// GOVERNANCEDIRECTORS’ REMUNERATION REPORT

CONTINUED

COMPOSITION OF THE 
REMUNERATION COMMITTEE
The members of the Committee are Iain McDonald, Pierre 
Cuilleret, Shaun McCabe and Brian Small. Executive 
directors are invited to attend meetings, if requested by the 
Committee, in order to provide information and advice, to 
enable the Committee to make informed decisions. Each 
director is, however, specifically excluded from any matter 
concerning his own remuneration. Representatives of the 
Committee’s retained advisers may also attend meetings 
by invitation. The Company Secretary attends meetings as 
secretary to the Committee. 

ADVISERS TO THE REMUNERATION 
COMMITTEE
During the year, the Committee received advice from 
KPMG LLP. The total fees paid to KPMG LLP in respect of 
its services during the year were £15,000 (2020: £61,850). 
The Committee also appointed Korn Ferry to provide 
advice on remuneration matters and reporting. The total 
fees paid to Korn Ferry in respect of its services during the 
year were £23,200 (2020: £nil). KPMG LLP and Korn 
Ferry are signatories to the Remuneration Consultants 
Group Code of Conduct and operate voluntarily under this 
Code, which sets out the scope and conduct of the role of 
executive remuneration consultants when advising UK listed 
companies. The Committee regularly reviews the external 
adviser relationship and is comfortable that the advice 
received during the year was objective and independent. The 
Committee received additional advice on the Management 
Incentive Plan from Paul Hastings (Europe) LLP during the 
year, for which fees of £8,625 (2020: £nil) were payable.

SHAREHOLDER VOTING AT AGM
The table below sets out the results of voting on the Directors’ Remuneration Report resolution 
at the AGM held on 19 June 2020:

Resolution

For

Against

Withheld

Approve the Directors’ 
Remuneration Report 
for the year ended 29 February 
2020

677,473,350 
(65.92%)

350,227,062 
(34.08%)

10,171

The Committee has reflected on the level of votes cast against the above resolution and 
has taken this into account when proposing the changes to the remuneration policy and its 
implementation as set out in this report.

IMPLEMENTATION OF REMUNERATION POLICY FOR THE YEAR ENDING 28 FEBRUARY 2022 - 
UNAUDITED

BASE SALARY
The annual base salaries (excluding any substitution allowance for a company pension foregone) of the executive directors are as follows. 
The Committee has agreed salary increases of 3% with effect from 1 May 2021, as set out in the table below. These increases are in line with 
the average increase for the wider workforce. 

Mahmud Kamani
Carol Kane
John Lyttle
Neil Catto

Group Executive Chairman
Group Co-founder and Executive Director
Chief Executive
CFO

From 1 May 
2021 
£463,500
£463,500
£633,450
£309,000

From 1 May 
2020 
£450,000
£450,000
£615,000
£300,000

PENSION AND OTHER BENEFITS
Carol Kane, John Lyttle and Neil Catto receive a 6.2% compensatory salary element for electing to discontinue receiving a company pension due to 
the pension cap provisions. This will be revised in 2023 to 5%, in line with the majority of colleagues’ pension contributions. Mahmud Kamani does 
not receive a company pension contribution. 

Carol Kane, John Lyttle and Neil Catto receive company health care benefits and life assurance. Carol Kane receives driver services and Mahmud 
Kamani driver services and a company car and fuel. 

ANNUAL BONUS
All of the executive directors are eligible to participate in the company-wide annual bonus plan. The Committee oversees the bonus plan, and any 
bonus payments are at the discretion of the Committee. The maximum bonus payable for the year ending 28 February 2022 as a percentage of 
salary will be as follows: Mahmud Kamani and Carol Kane 200%, John Lyttle 150% and Neil Catto 100%. The maximum bonus will be payable based 
on performance measured over the single financial year ending 28 February 2022. The performance targets are based on a combination of financial 
and non-financial performance measures. Of the total bonus payable, 45% will be based on EBITDA, 30% on revenue, 15% on continued progress 
on the 2022 Agenda for Change milestones and 10% on the successful integration of the group’s newly acquired brands. The Remuneration 
Committee will also have the discretion to scale back the entire bonus if it is considered that Agenda for Change has not been implemented 
successfully over the financial year. 

This choice of metrics reflects measures that have been identified as key indicators of the group’s success against its growth strategy, with non-
financial metrics introduced to provide for a more rounded assessment of performance and to ensure that the management team continues to 
make progress on addressing the supply chain issues. The amount of bonus payable will be calculated as a percentage of base salary modified by a 
factor linked to the performance targets. An equity deferral element for the bonus has been introduced such that a minimum of one-third of any 
bonus must be invested in shares and held for at least two years. The remaining portion of the bonus will be payable in cash immediately after the 
announcement of the financial results.

The annual bonus targets, in relation to the financial year ending 28 February 2022, are considered to be commercially sensitive at this stage. 
Details of the targets, performance against those targets, and any payments resulting, will be disclosed in next year’s annual report on remuneration.

LONG-TERM INCENTIVE PLAN ('LTIP') 
No new awards under the LTIP or any other long-term incentive arrangement will be made to executive directors during the financial year ending 
28 February 2022. 

ALL-EMPLOYEE SHARE PLANS
The board granted free shares in the financial year ended 28 February 2021. It is intended to grant a further issue of free shares to all employees in 
the financial year ending 28 February 2022. The company offered HMRC-approved SAYE plans in each of the financial years ended from 2016 to 
2021 and it is intended that a further SAYE grant be offered for the financial year ending 28 February 2022. The executive directors are eligible to 
participate in the schemes on the same basis as other employees.

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ANNUAL REPORT AND ACCOUNTS 2021BOOHOO GROUP PLC// GOVERNANCEDIRECTORS’ REMUNERATION REPORT

CONTINUED

REMUNERATION FOR NON-EXECUTIVE DIRECTORS
The non-executive directors all receive a fee and annual allocation of shares each year to cover all their duties. 

The current annual remuneration is:

Pierre Cuilleret NED
Iain McDonald NED and Chairman of Remuneration Committee
Shaun McCabe Chairman of Audit and Risk Committees
Brian Small

Deputy Chairman, SID, Chairman of Nomination Committee

The above remuneration will be reviewed annually by the board. 

From 1 March 2021

From 1 March 2020

Share awards
£10,000
£10,000
£10,000
£20,000

Fees
£60,000
£70,000
£80,000
£120,000

Share awards
£10,000
£10,000
-
£20,000

Fees
£60,000
£70,000
-
£120,000

Iain McDonald
CHAIRMAN OF THE REMUNERATION COMMITTEE

4 May 2021

STATEMENT OF DIRECTORS’ RESPONSIBILITIES IN RESPECT 
OF THE ANNUAL REPORT AND FINANCIAL STATEMENTS

The directors are responsible for preparing financial statements for each financial year, which 
give a true and fair view, in accordance with applicable Jersey law and International Financial 
Reporting Standards, of the state of affairs of the group and of the profit or loss of the group for 
that period. In preparing those financial statements, the directors are required to:

•  select suitable accounting policies and then apply them consistently;

•  make judgements and estimates that are reasonable and prudent;

•  state whether applicable accounting standards have been followed, subject to any material 

departures disclosed and explained in the financial statements; and

•  prepare the financial statements on the going concern basis unless it is inappropriate to 

presume that the company will continue in business. 

The directors confirm that they have complied with the above requirements in preparing the 
financial statements.

The directors are responsible for keeping proper accounting records that disclose with reasonable 
accuracy at any time the financial position of the company and enable them to ensure that the 
financial statements comply with the Companies (Jersey) Law, 1991. They are also responsible for 
safeguarding the assets of the company and hence for taking reasonable steps for the prevention 
and detection of fraud and other irregularities.

On behalf of the board

John Lyttle 
4 May 2021 

Neil Catto
4 May 2021

84

85

ANNUAL REPORT AND ACCOUNTS 2021BOOHOO GROUP PLC// GOVERNANCEINDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF BOOHOO 

OPINION 

We have audited the consolidated financial 
statements of boohoo group plc and its 
subsidiaries (the ‘group’) for the year 
ended 28 February 2021, which comprise 
the Consolidated Statement of Financial 
Position, the Consolidated Statement of 
Comprehensive Income, the Consolidated 
Statement of Changes in Equity, the 
Consolidated Statement of Cash Flows and 
notes to the financial statements, including 
a summary of significant accounting policies. 
The financial reporting framework that has 
been applied in their preparation is applicable 
law and International Financial Reporting 
Standards (IFRSs) as adopted by the 
European Union. 

In our opinion: 

•  the financial statements give a true and fair 
view of the state of the group’s affairs as at 
28 February 2021 and of the group’s profit 
for the year then ended; 

•  the group financial statements have been 
properly prepared in accordance with 
IFRSs as adopted by the European Union; 
and

•  the financial statements have been 
prepared in accordance with the 
requirements of the Companies (Jersey) 
Law 1991.
BASIS FOR OPINION 

We conducted our audit in accordance 
with International Standards on Auditing 
(UK) (ISAs (UK)) and applicable law. 
Our responsibilities under those standards 
are further described in the Auditor’s 
responsibilities for the audit of the financial 
statements section of our report. We are 
independent of the group in accordance with 
the ethical requirements that are relevant to 
our audit of the financial statements in the 
UK, including the FRC’s Ethical Standard 
as applied to listed entities, and we have 
fulfilled our other ethical responsibilities in 
accordance with these requirements. We 
believe that the audit evidence we have 
obtained is sufficient and appropriate to 
provide a basis for our opinion. 

CONCLUSIONS RELATED 
TO GOING CONCERN 

OUR APPROACH 
TO THE AUDIT

In designing our audit, we determined 
materiality, as above, and assessed the risk 
of material misstatement in the financial 
statements. In particular, we looked at areas 
requiring the directors to make subjective 
judgements, for example in respect of 
significant accounting estimates, including 
inventory provision, returns provision, and 
judgements related to the fair value of the 
consideration in respect of the acquisition of 
the NCI in PrettyLittleThing.com. We also 
addressed the risk of management override 
of internal controls, including evaluating 
whether there was evidence of bias by the 
directors that represents a risk of material 
misstatement due to fraud.

A full scope audit was performed on the 
complete financial information of the group’s 
operating components located in the United 
Kingdom, with the group’s key accounting 
function for all being based in the same 
location.

KEY AUDIT MATTERS 

Key audit matters are those matters that, in 
our professional judgement, were of most 
significance in our audit of the financial 
statements of the current period and include 
the most significant assessed risks of material 
misstatement (whether or not due to fraud) 
we identified, including those which had the 
greatest effect on: the overall audit strategy, 
the allocation of resources in the audit; and 
directing the efforts of the engagement team. 
These matters were addressed in the context 
of our audit of the financial statements as a 
whole, and in forming our opinion thereon, 
and we do not provide a separate opinion on 
these matters.

In auditing the financial statements, we 
have concluded that the director’s use of 
the going concern basis of accounting in 
the preparation of the financial statements 
is appropriate. Our evaluation of the 
directors’ assessment of the group’s ability 
to continue to adopt the going concern 
basis of accounting included obtaining 
management’s assessment of going concern 
and associated budgets for a minimum period 
of 12 months from the date of approval of the 
financial statements. We have reviewed the 
inputs to the forecast financial information 
for reasonableness, compared to historic 
financial information, and stress-tested where 
appropriate. 

Based on the work we have performed, 
we have not identified any material 
uncertainties relating to events or conditions 
that, individually or collectively, may cast 
significant doubt on the group’s ability to 
continue as a going concern for a period of 
at least 12 months from when the financial 
statements are authorised for issue.

Our responsibilities and the responsibilities 
of the directors with respect to going concern 
are described in the relevant sections of this 
report.

OUR APPLICATION 
OF MATERIALITY 

The scope of our audit was influenced by our 
application of materiality. We determined 
materiality for the financial statements as 
a whole to be £6.2m for the consolidated 
financial statements using 5% of profit before 
tax as a basis. We consider profit before tax 
to be the most relevant determinant of the 
group’s performance used by shareholders.

Whilst materiality for the financial statements 
as a whole was set at £6.2m, each significant 
component of the group was audited to an 
overall materiality ranging between £3.9m 
and £4.3m with performance materiality 
set at 70% and a triviality threshold of 5%, 
above which any differences noted have been 
reported to the Audit Committee. We applied 
the concept of materiality both in planning 
and performing our audit, and in evaluating 
the effect of misstatement. 

Key audit matter

How the scope of our audit responded to the key audit matter

Acquisition of the 34% minority stake in PrettyLittleThing.com 
[Note 1]

As part of the pre-existing shareholder agreement, boohoo had an 
existing option to buy the remaining 34% non-controlling interest in 
PrettyLittleThing.com Limited (‘PLT’) for market value or a lesser sum, 
depending upon financial performance over the five years to 2022. 
The performance period for the option commenced on 1 March 2017 
and attracted an equity-settled share-based payment charge over the 
five-year performance period in accordance with IFRS 2.

During FY2021, boohoo exercised this option and now holds 
100% of the shares in PLT. The 34% stake was acquired for initial 
consideration of £269.8 million, with a further £54 million of 
contingent consideration, with the initial consideration settled through 
shares in the Group totalling £107.9 million and an up-front cash 
payment of £161.9 million. As part of the transaction, the share-based 
payment charge under the option agreement was accelerated.

There is a risk that this transaction has not been appropriately 
accounted for, and that it did not take place on arms-length terms.

There is a further risk that the share-based payment element of 
the transaction has not been appropriately valued and recorded.

Our audit work in this area included the following:

•  Obtaining copies of the original share purchase agreement in 

respect of PLT, and the share purchase agreement relating to the 
current year 34% interest acquired, and reviewing the key terms;

•  Vouching cash and share elements of consideration to supporting 

records;

•  Obtaining and reviewing the reports produced by KPMG in respect 
of the NCI acquisition, including the accounting treatment of the 
transaction and the valuation of the consideration and the Non-
Compete agreement;

•  Engaging auditor’s expert to review key inputs to fair value 

calculations in respect of the contingent consideration and the 
non-compete agreement, and reperform these calculations using 
Monte-Carlo models, providing challenge to the work performed by 
management’s expert;

•  Reviewing the accounting entries made in respect of the pre-
existing share-based payment, and ensuring the charge was 
appropriately accelerated in the year;

•  Reviewing accounting entries made at acquisition date to ensure 

compliance with IFRS 10;

•  Reviewing disclosures made in the financial statements surrounding 

the transaction to ensure compliance with IFRS.

Valuation of inventory [Note 1 and Note 16]

Our audit work in this area included the following:

Inventory is carried at the lower of cost and net realisable value. 
The provision in respect of inventory requires significant judgement. 

There is a risk that the provision is understated and inventory is 
therefore not held at the lower of cost and net realisable value in 
accordance with the group’s accounting policy. 

•  Discussing with management the rationale and methodology used 
in making such provision in order to gain an understanding of key 
assumptions and inputs to the model;

•  Obtaining management’s year-end provision against inventory 

calculation and performing the following:
 − Agreement of the provision per stock listing to the financial 

statements;

 − Recalculation of the provision using the IT team to reproduce 

underlying data;

 − Prior year lookback – review of utilisation of FY20 provision in 

FY21; 

 − Performing sensitivity analysis on the calculation; 
 − Assessing completeness of the provision;
 − Testing accuracy of inputs to management’s model; 
 − Testing the mathematical accuracy of the model.

•  For a sample of items included within the inventory listing at year 
end, vouching to pre-year end purchase documentation and post-
year end sales information to ensure inventory is held at the lower of 
cost and net realisable value.

86

87

ANNUAL REPORT AND ACCOUNTS 2021BOOHOO GROUP PLC/// FINANCIAL STATEMENTSINDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF BOOHOO 

CONTINUED

Key audit matter

How the scope of our audit responded to the key audit matter

Returns provision [Note 1 and Note 20]

Our audit work in this area included the following:

The provision for sales returns is estimated based on recent historical 
returns and management’s best estimates and is allocated to the 
period in which the revenue is recorded. Actual returns could differ 
from these estimates. 

The group’s provisioning model takes into account current trends as 
far as possible, product mix, seasonal change and other factors based 
largely on historic events, with the output being the overall return rate 
to be applied and resulting provision. 

There is a risk that the returns provision is understated.

•  Discussing with management the rationale and methodology used 
in making such provision in order to gain an understanding of key 
assumptions and inputs to the model;

•  Obtained the management’s year end returns provision calculation 

and performed the following:
 − Agreeing underlying data used to the accounting records using the 

IT team to reproduce the relevant reports;

 − Prior year lookback – review of utilisation of FY20 provision in 

FY21; review average PY monthly returns as well as actual returns 
in March 2020 to assess reasonableness of the provision;

 − Post-year end returns review – look at actual returns in March 2021;
 − Performing sensitivity analysis on the calculation; 
 − Assessing completeness of the provision;
 − Testing accuracy of inputs to the management’s model; 
 − Testing the mathematical accuracy of the model.

MATTERS ON WHICH WE ARE 
REQUIRED TO REPORT BY 
EXCEPTION 

In the light of the knowledge and 
understanding of the group and its 
environment obtained in the course of 
the audit, we have not identified material 
misstatements in the directors’ report. 

We have nothing to report in respect of the 
following matters in relation to which the 
Companies (Jersey) Law 1991 requires us to 
report to you if, in our opinion: 

•  proper accounting records have not been 

kept, or proper returns adequate for 
our audit have not been received from 
branches not visited by us; or 

•  the financial statements are not in 

agreement with the accounting records; or 

•  we have not received all the information 
and explanations we require for our audit.

RESPONSIBILITIES OF 
DIRECTORS 

As explained more fully in the statement 
of directors’ responsibilities, the directors 
are responsible for the preparation of the 
financial statements and for being satisfied 
that they give a true and fair view, and 
for such internal control as the directors 
determine is necessary to enable the 
preparation of financial statements that are 
free from material misstatement, whether 
due to fraud or error. 

In preparing the group financial statements, 
the directors are responsible for assessing the 
group’s ability to continue as a going concern, 
disclosing, as applicable, matters related to 
going concern and using the going concern 
basis of accounting unless the directors either 
intend to liquidate the group or to cease 
operations, or have no realistic alternative but 
to do so. 

OTHER INFORMATION 

The other information comprises the 
information included in the annual report, 
other than the financial statements and 
our auditor’s report thereon. The directors 
are responsible for the other information 
contained within the annual report. Our 
opinion on the group financial statements 
does not cover the other information and 
we do not express any form of assurance 
conclusion thereon. Our responsibility is 
to read the other information and, in doing 
so, consider whether the other information 
is materially inconsistent with the financial 
statements or our knowledge obtained in 
the course of the audit or otherwise appears 
to be materially misstated. If we identify 
such material inconsistencies or apparent 
material misstatements, we are required 
to determine whether this gives rise to 
a material misstatement in the financial 
statements themselves. If, based on the 
work we have performed, we conclude that 
there is a material misstatement of this other 
information, we are required to report that 
fact. 

We have nothing to report in this regard.

A further description of our responsibilities 
for the audit of the financial statements 
is located on the Financial Reporting 
Council’s website at: www.frc.org.uk/
auditorsresponsibilities. This description forms 
part of our auditor’s report. 

USE OF OUR REPORT

This report is made solely to the company’s 
members, as a body, in accordance with 
Article 113A of the Companies (Jersey) Law 
1991. Our audit work has been undertaken 
so that we might state to the company’s 
members those matters we are required 
to state to them in an auditor’s report and 
for no other purpose. To the fullest extent 
permitted by law, we do not accept or assume 
responsibility to anyone, other than the 
company and the company’s members as a 
body, for our audit work, for this report, or for 
the opinions we have formed.

Mark Ling (Engagement Partner)  
For and on behalf of PKF Littlejohn LLP   
Recognised Auditor  
London, UK

15 Westferry Circus 
Canary Wharf 
London E14 4HD

4 May 2021

AUDITOR’S 
RESPONSIBILITIES FOR THE 
AUDIT OF THE FINANCIAL 
STATEMENTS 

Our objectives are to obtain reasonable 
assurance about whether the financial 
statements as a whole are free from material 
misstatement, whether due to fraud or error, 
and to issue an auditor’s report that includes 
our opinion. Reasonable assurance is a high 
level of assurance but is not a guarantee 
that an audit conducted in accordance with 
ISAs (UK) will always detect a material 
misstatement when it exists. Misstatements 
can arise from fraud or error and are 
considered material if, individually or in the 
aggregate, they could reasonably be expected 
to influence the economic decisions of 
users taken on the basis of these financial 
statements.

Irregularities, including fraud, are instances 
of non-compliance with laws and regulations. 
We design procedures in line with our 
responsibilities, outlined above, to detect 
material misstatements in respect of 
irregularities, including fraud. The extent 
to which our procedures are capable of 
detecting irregularities, including fraud is 
detailed below:

•  We obtained an understanding of the 

group and the sector in which it operates 
to identify laws and regulations that could 
reasonably be expected to have a direct 
effect on the financial statements. We 
obtained our understanding in this regard 
through discussions with management and 
the internal legal team. We also selected 
a specific audit team based on experience 
with auditing entities within this industry 
facing similar audit and business risks.

•  We determined the principal laws and 

regulations relevant to the group in this 
regard to be those arising from:
 − AIM Rules
 − UK employment law
 − Local tax laws and regulations

•  We designed our audit procedures 

to ensure the audit team considered 
whether there were any indications of 
non-compliance by the group with those 
laws and regulations. These procedures 
included, but were not limited to:
 − Making enquiries of management;
 − A review of board minutes;
 − A review of legal ledger accounts;
 − A review of RNS announcements;
 − Discussions with internal legal 

personnel, and liaising with external legal 
consultants;

 − Review of internal and external reports 
on key practices, including supply chain 
and payroll reviews.

•  We also identified the risks of material 

misstatement of the financial statements 
due to fraud. Aside from the non-
rebuttable presumption of a risk of fraud 
arising from management override of 
controls, we did not identify any significant 
fraud risks. 

•  As in all of our audits, we addressed the 
risk of fraud arising from management 
override of controls by performing audit 
procedures which included, but were not 
limited to: the testing of journals, reviewing 
accounting estimates for evidence of bias; 
and evaluating the business rationale of any 
significant transactions that are unusual or 
outside the normal course of business.

Because of the inherent limitations of 
an audit, there is a risk that we will not 
detect all irregularities, including those 
leading to a material misstatement in the 
financial statements or non-compliance 
with regulation. This risk increases the more 
that compliance with a law or regulation is 
removed from the events and transactions 
reflected in the financial statements, as 
we will be less likely to become aware of 
instances of non-compliance. The risk is also 
greater regarding irregularities occurring due 
to fraud rather than error, as fraud involves 
intentional concealment, forgery, collusion, 
omission or misrepresentation.

88

89

ANNUAL REPORT AND ACCOUNTS 2021BOOHOO GROUP PLC/// FINANCIAL STATEMENTSCONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME

FOR THE YEAR ENDED 28 FEBRUARY 2021

CONSOLIDATED STATEMENT OF FINANCIAL POSITION

AT 28 FEBRUARY 2021

Revenue
Cost of sales
Gross profit

Distribution costs
Administrative expenses
Amortisation of acquired intangibles
Other administrative expenses

Other income
Operating profit
Finance income
Finance expense
Profit before tax
Taxation
Profit for the year

Profit for the year attributable to:
Owners of the parent company
Non-controlling interests

Total other comprehensive income for the year
Impact of adoption of IFRS 16
Loss reclassified to profit and loss during the year
Fair value gain/(loss) on cash flow hedges during the year 1
Total comprehensive income for the year
Total comprehensive income attributable to:
Owners of the parent company
Non-controlling interests

Earnings per share
Basic
Diluted

1.  Net fair value gains on cash flow hedges will be reclassified to profit or loss during the three years to 29 February 2024.

All activities relate to continuing operations. Notes 1 to 30 form part of these financial statements.

Note
2

3

4

6
10

7

2021
£ million
1,745.3
(800.1)
945.2

(422.0)
(400.1)
(5.5)
(394.6)

1.0
124.1
0.9
(0.3)
124.7
(31.3)
93.4

90.7
2.7
93.4

-
9.0
21.2
123.6

120.9
2.7
123.6

7.43p
7.25p

2020
£ million
1,234.9
(568.6)
666.3

(278.3)
(297.3)
(5.1)
(292.2)

0.2
90.9
1.7
(0.4)
92.2
(19.3)
72.9

63.7
9.2
72.9

(0.5)
1.3
(13.6)
60.1

50.9
9.2
60.1

5.48p
5.35p

Assets
Non-current assets
Intangible assets
Property, plant and equipment
Right-of-use assets
Financial assets
Deferred tax

Current assets
Inventories
Trade and other receivables
Financial assets
Current tax asset
Cash and cash equivalents
Total current assets
Total assets

Liabilities
Current liabilities
Trade and other payables
Provisions
Interest-bearing loans and borrowings
Lease liabilities
Financial liabilities
Current tax liability
Total current liabilities

Non-current liabilities
Interest-bearing loans and borrowings
Lease liabilities
Financial liabilities
Deferred tax
Total liabilities
Net assets

Equity
Share capital
Shares to be issued
Share premium
Hedging reserve
EBT reserve
Other reserves
Non-controlling interest
Retained earnings
Total equity 

Note

2021
£ million

2020
£ million

11
12
13
27
15

16
17
27

18

19
20
21
22
27

21
22
27
15

23
24

25

118.3
141.6
16.7
13.1
3.2
292.9

144.9
40.6
17.1
4.4
276.0
483.0
775.9

(222.9)
(53.5)
-
(6.7)
(2.6)
-
(285.7)

-
(11.6)
(1.9)
(4.2)
(303.4)
472.5

12.6
31.9
916.2
25.7
(56.5)
(795.2)
-
337.8
472.5

42.3
119.2
14.6
4.5
6.0
186.6

99.1
31.8
6.6
-
245.4
382.9
569.5

(165.5)
(29.3)
(2.4)
(5.4)
(8.7)
(6.6)
(217.9)

(2.4)
(10.8)
(6.9)
(3.6)
(241.6)
327.9

11.7
-
608.4
(4.5)
(17.1)
(515.2)
17.3
227.3
327.9

Notes 1 to 30 form part of these financial statements. 

These financial statements of boohoo group plc, registered number 114397, on pages 90 to 118 were approved by the board of directors on 
4 May 2021 and were signed on its behalf by:

John Lyttle 
DIRECTORS 

Neil Catto

90

91

ANNUAL REPORT AND ACCOUNTS 2021BOOHOO GROUP PLC/// FINANCIAL STATEMENTS 
CONSOLIDATED STATEMENT OF CHANGES IN EQUITY

CONSOLIDATED CASH FLOW STATEMENT

FOR THE YEAR ENDED 28 FEBRUARY 2021

Share 
capital
£ million
11.6

Shares to 
be issued
£ million
-

Share 
premium
£ million
606.1

Hedging 
reserve
£ million
7.8

EBT 
reserve
£ million
(2.2)

Other 
reserves
£ million
(515.2)

Non-
controlling 
interest
£ million
8.4

Retained 
earnings
£ million
153.9

Total 
equity
£ million
270.4

(0.5)
63.7

(0.5)
72.9

-

-

63.2
-
10.5

2.0

-

1.3

(13.6)

60.1
(12.2)
11.0

2.0

-

-

-
9.2

-

-

9.2
0.3
0.5

-

-

-
-

-

-

-
(14.9)
-

-

-

-

-
-

-

-

-
-
-

-

-

-

2.3

(2.3)

-
(17.1)

-
(515.2)

(3.4)
17.3

-
227.3

(3.4)
327.9

-

-

-

-
(39.4)
-

-

-

-

-

-

-
0.8
-

-

2.7

90.7

93.4

-

-

2.7
(0.2)
0.5

0.1

-

-

90.7
-
19.2

0.6

9.0

21.2

123.6
131.6
19.7

0.7

(281.3)

(20.4)  

-

(131.5)

-
-

-

-

-
-
-

-

-

-

-
-

-

-

-

-
-
-

-

-
-

-

-

-
2.3
-

-

-

-

-
608.4

-

-

-

-
169.8
-

-

31.9

138.0

-
-

1.3

(13.6)

(12.3)
-
-

-

-

-

-
(4.5)

-

9.0

21.2

30.2
-
-

-

-

-
31.9

-
916.2

-
25.7

-
(56.5)

0.5
(795.2)

-
-

-
337.8

0.5
472.5

Balance at 28 February 2019

Impact of adoption of IFRS 16
Profit for the year
Other comprehensive 
income/(expense):
Loss reclassified to profit and 
loss in revenue
Fair value loss on cash flow 
hedges during the year
Total comprehensive income 
for the year
Issue of shares
Share-based payments credit
Excess taxation on share-
based payments
Translation of foreign 
operations
Non-controlling interests’ 
increase in share of net assets
Dividend paid to non-
controlling interests
Balance at 29 February 2020

Profit for the year
Other comprehensive 
income/(expense):
Loss reclassified to profit and 
loss in revenue
Fair value gain on cash flow 
hedges during the year
Total comprehensive income 
for the year
Issue of shares
Share-based payments credit
Excess taxation on share-
based payments
Acquisition of non-controlling 
interest (see note 1)
Translation of foreign 
operations
Balance at 28 February 2021

-
-

-

-

-
0.1
-

-

-

-

-
11.7

-

-

-

-
0.6
-

-

0.3

-
12.6

Cash flows from operating activities
Profit for the year
Adjustments for:
Share-based payments charge
Depreciation charges and amortisation
Loss on sale of fixed assets
Finance income
Finance expense
Tax expense

Increase in inventories
Increase in trade and other receivables
Increase in trade and other payables
Cash generated from operations

Tax paid
Net cash generated from operating activities

Cash flows from investing activities
Acquisition of intangible assets
Acquisition of property, plant and equipment
Acquisition of non-controlling interest in PrettyLittleThing
Finance income received
Net cash used in investing activities

Cash flows from financing activities
Proceeds from the issue of ordinary shares
Share issue costs written off to share premium
Purchase of own shares by EBT
Finance expense paid
Dividend paid to non-controlling interests
Lease payments
Repayment of borrowings
Net cash used in financing activities

Increase in cash and cash equivalents
Cash and cash equivalents at beginning of year
Cash and cash equivalents at end of year

Notes 1 to 30 form part of these financial statements.

Note

2021
£ million

2020
£ million

16
17
19

11
12
1

93.4

19.7
29.8
-
(0.9)
0.3
31.3
173.6

(45.8)
(8.8)
82.1
201.1

(38.3)
162.8

(85.7)
(37.0)
(161.9)
1.2
(283.4)

204.9
(3.5)
(39.4)
(0.1)
-
(5.9)
(4.8)
151.2

30.6
245.4
276.0

72.9

11.0
24.7
0.2
(1.7)
0.4
19.3
126.8

(32.3)
(9.4)
42.2
127.3

(11.6)
115.7

(23.2)
(22.4)
-
1.8
(43.8)

2.7
-
(14.9)
(0.3)
(3.4)
(6.0)
(2.4)
(24.3)

47.6
197.8
245.4

Notes 1 to 30 form part of these financial statements.

92

93

ANNUAL REPORT AND ACCOUNTS 2021BOOHOO GROUP PLC/// FINANCIAL STATEMENTSNOTES TO THE FINANCIAL STATEMENTS

(FORMING PART OF THE FINANCIAL STATEMENTS) CONTINUED

1  ACCOUNTING POLICIES

GENERAL INFORMATION
boohoo group plc operates as a multi-brand online retailer, based in the UK and is a public limited company incorporated and domiciled in Jersey 
and listed on the Alternative Investment Market (‘AIM’) of the London Stock Exchange. Its registered office address is: 12 Castle Street, St Helier, 
Jersey, JE2 3RT. The company was incorporated on 19 November 2013.

BASIS OF PREPARATION
The consolidated financial statements of the group have been approved by the directors and prepared on a going concern basis in accordance with 
International Financial Reporting Standards as adopted by the European Union (Adopted IFRSs), IFRS IC Interpretations and the Companies 
(Jersey) Law 1991.

The financial statements have been approved on the assumption that the group and company remain a going concern as explained on page 62. 
The continued impact of the COVID-19 crisis on the group is not expected to change materially over the next year, provided that governments’ 
actions in controlling the virus continue to be effective. Trading during the year to February 2021 has shown that online sales have been resilient 
during lockdowns in many countries. The group has substantial cash resources and undrawn credit facilities sufficient to continue solvent trading in 
the face of an unforeseen downturn in demand. As of the date of this report, we are continuing to operate, with the warehouses functioning under 
government-compliant safe working conditions and many office staff working from home.

NEW AND AMENDED STANDARDS ADOPTED BY THE GROUP 
The following new standards, and amendments to standards, have been adopted by the group for the first time during the year commencing 
1 March 2020:

•  Amendments to References to the Conceptual Framework in IFRS Standards

•  Amendments to IFRS 3: Business Combinations

•  Amendments to IAS 1 and IAS 8: Definition of Material

STANDARDS, AMENDMENTS AND INTERPRETATIONS TO EXISTING STANDARDS THAT 
ARE NOT YET EFFECTIVE AND HAVE NOT BEEN EARLY ADOPTED BY THE GROUP 
AND/OR COMPANY
The following standards have been published and are mandatory for accounting periods beginning after 1 March 2020 but have not been early 
adopted by the group or company and could have an impact on the group and company financial statements: 

•  Amendments to IAS 1: Presentation of Financial Statements: Classification of Liabilities as Current or Non-current and Amendments to IAS 1: 

Classification of Liabilities as Current or Non-current – Deferral of Effective Date – effective 1 January 2023

•  Amendments to IFRS 3: Business Combinations – Reference to the Conceptual Framework – effective 1 January 2022

•  Amendments to IAS 16: Property, Plant and Equipment – effective 1 January 2022

•  Amendments to IAS 37: Provisions, Contingent Liabilities and Contingent Assets – effective 1 January 2022

•  Annual Improvements to IFRS Standards 2018-2020 Cycle – 1 January 2022

Measurement convention
The consolidated financial statements have been prepared under the historical cost convention, excluding financial assets and financial liabilities 
(including derivative instruments) held at fair value through profit or loss. The principal accounting policies adopted in the preparation of these 
financial statements are set out below. These policies have been consistently applied to all the years presented, unless otherwise stated.

Basis of consolidation
The group financial statements consolidate those of its subsidiaries and the Employee Benefit Trust. All intercompany transactions between group 
companies are eliminated. 

Subsidiaries are entities controlled by the group. The group controls an entity when the group is exposed to, or has rights to, variable returns from its 
involvement with the entity and has the ability to affect those returns through its power over the entity.

In assessing control, the group takes into consideration potential voting rights that are currently exercisable. The acquisition date is the date on 
which control is transferred to the acquirer. Subsidiary undertakings acquired during the year are accounted for using the acquisition method of 
accounting. The financial statements of subsidiaries are included in the consolidated financial statements from the date that control commences 
until the date that control ceases. The cost of the acquisition is the aggregate of the fair values of the assets and liabilities and equity instruments 
issued on the acquisition date. The excess of the cost of acquisition over the group’s share of the fair values of the identifiable net assets acquired 
is recorded as goodwill. If the cost of acquisition is less than the fair value of the assets, the difference is recognised directly in the statement of 
comprehensive income.

The Employee Benefit Trust is considered to be a special purpose entity in which the substance of the relationship is that of control by the group in 
order that the group may benefit from its control. The assets held by the trust are consolidated into the group.

Business combinations
The group uses the acquisition method of accounting for business combinations of entities not under common control. Separable identifiable assets 
and liabilities are measured initially at their fair values on the acquisition date. Any non-controlling interest is measured at either fair value or at 
the non-controlling interest’s share of the acquiree’s net assets. Acquisition costs are expensed as incurred. The excess of any consideration paid 
over the fair value of the net assets is recognised as goodwill and any shortfall of consideration paid against the fair value of net assets is recognised 
directly in the statement of comprehensive income.

Intangible assets
Trademark and licences are stated at cost less accumulated amortisation and impairment losses and are amortised over their expected lives of ten 
years and charged to administrative expenses. Customer lists are amortised over expected customer lifetime value of three years.

The costs of acquiring or developing software are recorded as intangible assets and stated at cost less accumulated amortisation and impairment 
losses. The costs include the payroll costs of employees directly associated with the project and other direct external material and service 
costs. Costs are capitalised only where there is an identifiable project that will bring future economic benefit. Other website development and 
maintenance costs are expensed in the statement of comprehensive income. Software costs are amortised over three to five years based on their 
estimated useful lives and charged to administrative expenses in the statement of comprehensive income.

Property, plant and equipment
Property, plant and equipment are stated at cost less accumulated depreciation and impairment losses. Where parts of an item of property, plant 
and equipment have different useful lives, they are accounted for as separate property, plant and equipment. Cost includes expenditures that are 
directly attributable to the acquisition of the asset. The cost of each item of property, plant and equipment is written off evenly over its estimated 
remaining useful life. Depreciation is charged to the statement of comprehensive income on a straight-line basis over the estimated useful lives of 
each part of an item of property, plant and equipment, as follows: short leasehold alterations over the life of the lease or 2% if it is likely the lease is 
extended; buildings 2%; motor vehicles and computer equipment 33%; and fixtures and fittings 33%, 20%, 10% or 7%. The assets’ residual values 
and useful lives are reviewed and adjusted, if appropriate, at each reporting date.

Financial instruments
Financial instruments are recognised at fair value and subsequently re-measured at fair value at the end of each reporting date or at amortised cost. 
Further details are shown in note 27.

Derivative financial instruments and cash flow hedges
The group holds derivative financial instruments to hedge its foreign currency exposures. These derivatives, classified as cash flow hedges, are 
initially recognised at fair value and then re-measured at fair value at the end of each reporting date. Hedging instruments are documented at 
inception and effectiveness is tested throughout their duration. Changes in the value of cash flow hedges are recognised in other comprehensive 
income and any ineffective portion is immediately recognised in the income statement. If the firm commitment or forecast transaction that is the 
subject of a cash flow hedge results in the recognition of a non-financial asset or liability, then at the time the asset is recognised, the associated 
gains or losses on the derivative that had been previously recognised in other comprehensive income are included in the initial measurement of 
the asset or liability. For hedges that do not result in the recognition of an asset or liability, amounts deferred in other comprehensive income are 
recognised in the statement of comprehensive income in the same period in which the hedged item affects net profit.

To qualify for hedge accounting, the hedging relationship must meet all of the following requirements:

•  There is an economic relationship between the hedged item and the hedging instrument

•  The effect of credit risk does not dominate the value changes that result from that hedging relationship

•  The hedge ratio of the hedging relationship is the same as that resulting from the quantity of the hedged item that the entity actually uses to 

hedge that quantity of hedged item

94

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ANNUAL REPORT AND ACCOUNTS 2021BOOHOO GROUP PLC/// FINANCIAL STATEMENTS(FORMING PART OF THE FINANCIAL STATEMENTS) CONTINUED

1  ACCOUNTING POLICIES CONTINUED

At inception of the hedge relationship, the group documents the economic relationship between hedging instruments and hedged items, including 
whether changes in the cash flows of the hedging instruments are expected to offset changes in the cash flows of hedged items. The group 
documents its risk management objective and strategy for undertaking its hedge transactions.

Hedge ineffectiveness may occur due to:

•  Fluctuation in volume of hedged item caused due to operational changes

•  Index basis risk of hedged item vs hedging instrument

•  Credit risk as a result of deterioration of credit profile of the counterparties

Hedge ineffectiveness in relation to all designated hedges was negligible during 2021 and 2020.

Further details of derivative financial instruments including fair value measurements are disclosed in note 27.

Trade and other receivables
Trade receivables (including supplier advances) are recognised initially at fair value and subsequently measured at amortised cost using the effective 
interest method, less provision for impairment. Under IFRS 9, the group elected to use the simplified approach to measure the loss allowance at 
an amount equal to lifetime expected credit losses for trade receivables and contract assets that result from transactions that are within the scope 
of IFRS 15, irrespective of whether they contain a significant financing component or not. The group establishes a provision for impairment of 
trade receivables when there is objective evidence that the group will not be able to collect all amounts due according to the original terms of the 
receivables. Significant financial difficulties of the counterparty, probability that the counterparty will enter bankruptcy or financial reorganisation, 
and default in or delinquency in payments are considered indicators that the trade receivable is impaired. In addition, IFRS 9 requires the group to 
consider forward-looking information and the probability of default when calculating expected credit losses. The measurement of expected credit 
losses reflects an unbiased and probability-weighted amount that is determined by evaluating the range of possible outcomes as well as incorporating 
the time value of money. The group considers reasonable and supportable customer-specific and market information about past events, current 
conditions and forecasts of future economic conditions when measuring expected credit losses. The amount of the provision is the difference 
between the carrying amount and the present value of estimated future cash flows of the asset, discounted, where material, at the original effective 
interest rate. The carrying amount of the asset is reduced through the use of an allowance account and the amount of the loss is recognised in the 
income statement within administrative expenses. When a trade receivable is uncollectable, it is written off against the allowance account for trade 
receivables. Subsequent recoveries of amounts previously written off are credited against administrative expenses in the income statement.

Trade and other payables
Trade and other payables are recorded initially at fair value. Subsequent to this, they are measured at amortised cost.

Provisions
Provisions are accounted for where there is a liability of uncertain timing or amount, such as a legal or constructive obligations, where it is probable 
that an outflow of cash or other economic resource will be required to settle the provision.

Inventories
Inventories are valued at the lower of cost and net realisable value, after making due allowance for obsolete and slow moving items. Inventories are 
valued on a first in, first out basis. Inventory includes the cost price of estimated returns.

Cash and cash equivalents
Cash and cash equivalents, for the purpose of the cash flow statement and the statement of financial position, comprises cash in bank.

Revenue 
Revenue is attributable to the one principal activity of the business. Revenue represents net invoiced sales of goods, including carriage receipts, 
excluding value added tax. Revenue from the sale of goods is recognised when the customer has received the products, which is when it is 
considered that the performance obligations have been met, and is adjusted for actual returns and a provision for expected returns. Internet sales 
are paid by customers at the time of ordering using a variety of payment methods. Wholesale sales are paid in accordance with agreed credit terms 
with business customers. A provision for returns, based on historical customer return rates, is deducted from revenue and included in provisions 
within trade and other payables.

Rebates 
Retrospective rebates from suppliers are accounted for in the period to which the rebate relates to the extent that it is reasonably certain that the 
rebate will be received. Early settlement discounts are taken when payment is made.

Leases
The group assesses whether a contract is or contains a lease, at inception of the contract. The group recognises a right-of-use asset and a 
corresponding lease liability with respect to all lease arrangements in which it is the lessee, except for short-term leases (defined as leases with 
a lease term of 12 months or less) and leases of low value assets (less than £0.1 million p.a.), which fall out of IFRS 16 scope and are charged to 
the statement of comprehensive income on a straight-line basis over the period of the lease. The lease liability is initially measured at the present 
value of the lease payments that are not paid at the commencement date, discounted by using the rate implicit in the lease. If this rate cannot be 
readily determined, the group uses its incremental borrowing rate. The lease liability is presented as a separate line in the consolidated statement of 
financial position. The lease liability is subsequently measured by increasing the carrying amount to reflect interest on the lease liability based on the 
effective interest method and by reducing the carrying amount to reflect the lease payments made. 

Right-of-use assets
The right-of-use asset comprises the initial measurement of the corresponding lease liability, lease payments made at or before the 
commencement date and any initial direct costs. They are subsequently measured at cost less accumulated depreciation and impairment losses. 
Where the group has an obligation for costs to dismantle and remove a leased asset, restore the site on which it is located or restore the underlying 
asset to the condition required by the terms and conditions of the lease, a provision is recognised and measured under IAS 37. The costs are 
included in the related right-of-use asset, unless those costs are incurred to produce inventories. The right-of-use asset is presented as a separate 
line in the balance sheet. For subsequent measurement, right-of-use assets are depreciated over the shorter of the lease term and useful life of the 
underlying asset.

Finance costs
Interest payable is recognised in the statement of comprehensive income as it accrues in respect of the effective interest rate method.

Finance income
Interest receivable is recognised in the statement of comprehensive income as it is earned.

Pension costs
The group contributes to a Group Personal Pension Scheme for certain employees under a defined contribution scheme. The costs of these 
contributions are charged to the statement of comprehensive income on an accruals basis as they become payable under the scheme rules.

Share-based payments
The group issues equity-settled share-based payments in the parent company to certain employees in exchange for services rendered. These 
awards are measured at fair value on the date of the grant using an option pricing model and expensed in the statement of comprehensive income 
on a straight-line basis over the vesting period after making an allowance for the estimated number of shares that are estimated will not vest. The 
level of vesting is reviewed and adjusted annually. Free shares awarded are expensed immediately.

Taxation
Tax on the profit for the year comprises current and deferred tax. Tax is recognised in the statement of comprehensive income except to the extent 
that it relates to items recognised directly in equity, in which case it is recognised in equity. 

Current tax is the expected tax payable on the taxable income for the year, using tax rates enacted or substantively enacted at the reporting date, 
and any adjustments to tax payable in respect of previous years.

Deferred tax is recognised on temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and 
the amounts used for taxation purposes. The amount of deferred tax provided is based on the expected manner of realisation or settlement of the 
carrying amount of assets and liabilities, using tax rates enacted or substantively enacted at the reporting date.

 A deferred tax asset is recognised only to the extent that it is probable that future taxable profits will be available against which the asset can be utilised.

Deferred tax is provided for on the fair value of intangible assets acquired in subsidiaries. 

Foreign currency translation
The results and cash flows of overseas subsidiaries are translated at the average monthly exchange rates during the period. The statement of 
financial position of each overseas subsidiary is translated at the year end rate. The resulting exchange differences are recognised in a translation 
reserve in equity and are reported in other comprehensive income.

Transactions denominated in foreign currencies are translated into the functional currency at the exchange rates on the day of the transaction. 
Monetary assets and liabilities denominated in foreign currencies are translated into the functional currency at the year end rate and exchange 
differences are recognised in the statement of comprehensive income.

96

97

NOTES TO THE FINANCIAL STATEMENTSANNUAL REPORT AND ACCOUNTS 2021BOOHOO GROUP PLC/// FINANCIAL STATEMENTS(FORMING PART OF THE FINANCIAL STATEMENTS) CONTINUED

1  ACCOUNTING POLICIES CONTINUED
Significant estimates and judgements
The preparation of financial statements in conformity with IFRS as adopted by the EU requires management to make judgements, estimates and 
assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities. The estimates and 
assumptions are based on historical experience and various other factors believed to be reasonable under the circumstances. Actual results could 
differ from these estimates and any subsequent changes are accounted for when such information becomes available. The judgements, estimates 
and assumptions that are the most subjective or complex are discussed below:

Returns provision
The provision for sales returns is estimated based on recent historical returns and management’s best estimates and is allocated to the period 
in which the revenue is recorded. Actual returns could differ from these estimates. The historic difference between the provision estimate and 
the actual results, known at a later stage, has never been, nor is expected to be, material. A difference of 1%pt in the percentage of sales returns 
rate would have an impact of +/- £1.6 million on reported revenue and +/- £0.8 million on operating profit. The choice of a 1%pt change for the 
determination of sensitivity represents a reasonable, but not extreme, variation in the return rate.

Claims provision
Management makes judgements in respect of the likelihood of the realisation of a claim. The provision for claims is then estimated from the 
settlement amount of similar claims in the relevant jurisdiction, with assistance from legal counsel. Factors taken into account are the degree of loss 
to the appealing party, the likelihood of success in defence and the possible bases of the amount of the settlement claims.

Inventory valuation 
Inventory is carried at the lower of cost or net realisable value. The judgement of net realisable value may be different from the future actual value 
realised, but that difference is not expected ever to be material. A difference of 1%pt in the provision as a percentage of gross inventory would give 
rise to a difference of +/- £1.4m in gross margin. The choice of a 1%pt change for the determination of sensitivity represents a reasonable, but not 
extreme, variation in the provision.

Acquisition of the non-controlling interest in PrettyLittleThing.com Limited
The remaining 34% non-controlling interest in PrettyLittleThing was acquired in May 2020, ahead of the original 2022 option-to-acquire date, 
for a combination of cash and shares with initial total consideration £269.8 million, potentially rising to £323.8 million subject to the group’s share 
price averaging 491 pence per share over a six-month period up until a longstop date of 14 March 2024. If this condition is not met, (although 
management has judged it will be met), this final £54 million element of consideration will lapse.

The amount written off to equity, in other reserves, as shown in the consolidated statement of changes in equity is as follows:

Cash consideration
Share consideration
Fair value of future performance-related share consideration
Less: carrying value of non-controlling interest
Amount written off to other reserves

£ million
161.9
107.9
31.9
(20.4)
281.3

2  SEGMENTAL ANALYSIS

IFRS 8, ‘Operating Segments’, requires operating segments to be determined based on the group’s internal reporting to the chief operating 
decision maker. The chief operating decision maker is considered to be the executive board, which has determined that the primary segmental 
reporting format of the group for the year ending February 2021 is by geographic region. This is a change to the segments reported in previous 
periods, since the group has become multi-brand and now focusses on geographic performance at a group level and not on individual brand 
performance. The group strategy is to increase market share in each territory using the optimum mix of brands that is appropriate for each market, 
taking into account factors such as consumer preference, established presence and brand appeal.

Revenue
Cost of sales
Gross profit
Distribution costs
Administrative expenses - other
Amortisation of acquired intangibles
Other income
Operating profit
Finance income
Finance expense
Profit before tax

Revenue
Cost of sales
Gross profit
Distribution costs
Administrative expenses - other
Amortisation of acquired intangibles
Other income
Operating profit
Finance income
Finance expense
Profit before tax

Year ended 28 February 2021

Rest of 
Europe
£ million
244.7
(107.1)
137.6
-
-
-
-
-
-
-
-

USA
£ million
435.1
(174.5)
260.6
-
-
-
-
-
-
-
-

Rest of  
world
£ million
120.4
(54.3)
66.1
-
-
-
-
-
-
-
-

Year ended 29 February 2020

Rest of 
Europe
£ million
188.4
(79.2)
109.2
-
-
-
-
-
-
-
-

USA
£ million
263.6
(105.9)
157.7
-
-
-
-
-
-
-
-

Rest of  
world
£ million
103.5
(45.7)
57.8
-
-
-
-
-
-
-
-

Total
£ million
1,745.3
(800.1)
945.2
(422.0)
(394.6)
(5.5)
1.0
124.1
0.9
(0.3)
124.7

Total
£ million
1,234.9
(568.6)
666.3
(278.3)
(292.2)
(5.1)
0.2
90.9
1.7
(0.4)
92.2

UK
£ million
945.1
(464.2)
480.9
-
-
-
-
-
-
-
-

UK
£ million
679.4
(337.8)
341.6
-
-
-
-
-
-
-
-

Due to the nature of its activities, the group is not reliant on any individual customers.

No analysis of the assets and liabilities of each operating segment is provided to the chief operating decision maker in the monthly management 
accounts; therefore, no measure of segmental assets or liabilities is disclosed in this note. Non-current assets located outside the UK comprise 
offices in the USA with a net book value of £2.5 million.

98

99

NOTES TO THE FINANCIAL STATEMENTSANNUAL REPORT AND ACCOUNTS 2021BOOHOO GROUP PLC/// FINANCIAL STATEMENTS(FORMING PART OF THE FINANCIAL STATEMENTS) CONTINUED

3  OTHER INCOME

Property rental income

4 

FINANCE INCOME AND EXPENSE

Finance income: Bank interest received
Finance expense: Loan interest paid
Finance expense: IFRS 16 lease interest

5  AUDITOR’S REMUNERATION

Audit of these financial statements
Disclosure below based on amounts receivable in respect of services to the group
Amounts receivable by auditors and their associates in respect of:
Audit of financial statements of subsidiaries pursuant to legislation
Other services relating to taxation

2021
£ million
1.0

2020
£ million
0.2

2021
£ million
0.9
(0.1)
(0.2)
(0.3)

2020
£ million
1.7
(0.1)
(0.3)
(0.4)

2021
£ million
-

2020
£ million
-

0.4
-
0.4

0.2
0.2
0.4

The auditor’s remuneration in 2021 is payable to PKF Littlejohn LLP, whereas that in 2020 was payable to PricewaterhouseCoopers LLP.

6  PROFIT BEFORE TAX

Profit before tax is stated after charging:
Short-term operating lease rentals for buildings
Equity-settled share-based payment charges
Acquisition and restructuring costs
Depreciation of property, plant and equipment
Depreciation of right-of-use assets
Amortisation of intangible assets
Amortisation of acquired intangible assets

2021
£ million
0.2
19.7
0.3
14.4
5.7
4.2
5.5

2020
£ million
0.2
11.0
1.3
11.5
5.1
3.0
5.1

7 

EARNINGS PER SHARE

Basic earnings per share is calculated by dividing profit after tax attributable to members of the holding company by the weighted average number 
of shares in issue during the year. Own shares held by the Employee Benefit Trust are eliminated from the weighted average number of shares. 
Diluted earnings per share is calculated by dividing the profit after tax attributable to members of the holding company by the weighted average 
number of shares in issue during the year, adjusted for potentially dilutive share options.

Weighted average shares in issue for basic earnings per share
Dilutive share options
Weighted average shares in issue for diluted earnings per share

Earnings (£ million)
Basic earnings per share
Diluted earnings per share

Earnings (£ million)
Adjusting items:
Amortisation of intangible assets arising on acquisitions
Share-based payments charges
Share-based payment charge adjustment for non-controlling interests
Adjustment for tax
Pro forma non-controlling interest adjustment to 34%
Adjusted earnings
Adjusted basic earnings per share
Adjusted diluted earnings per share

2021
1,220.7
31.4
1,252.1

90.7
7.43p
7.25p

90.7

5.5
19.7
(0.7)
(4.8)
(1.9)
108.5
8.89p
8.67p

2020
1,161.4
27.7
1,189.1

63.7
5.48p
5.35p

63.7

5.1
11.0
(0.7)
(3.0)
(6.2)
69.9
6.02p
5.88p

Adjusted earnings and adjusted earnings per share gives a more consistent measure of the underlying performance of the business excluding non-
cash accounting charges relating to the amortisation of intangible assets valued upon acquisitions, non-cash share-based payment charges and 
increasing the non-controlling interest in PrettyLittleThing.com Limited to 34% of net profit for the year, as in previous years (see note 1).

8  STAFF NUMBERS AND COSTS

The average monthly number of persons employed by the group (including directors) during the year, analysed by category, was as follows: 

Administration
Distribution

The aggregate payroll costs of these persons were as follows:

Wages and salaries
Social security costs
Post-employment benefits
Equity-settled share-based payment charges

Number of employees

2021
1,767
1,275
3,042

2021
£ million
106.6
9.2
2.5
19.7
138.0

2020
1,599
1,020
2,619

2020
£ million
84.9
8.7
1.7
11.0
106.3

100

101

NOTES TO THE FINANCIAL STATEMENTSANNUAL REPORT AND ACCOUNTS 2021BOOHOO GROUP PLC/// FINANCIAL STATEMENTS(FORMING PART OF THE FINANCIAL STATEMENTS) CONTINUED

9  DIRECTORS’ AND KEY MANAGEMENT COMPENSATION

11 

INTANGIBLE ASSETS 

Short-term employee benefits
Post-employment benefits
Equity-settled share-based payment charges

2021
£ million
17.6
0.2
2.7
20.5

2020
£ million
15.1
0.2
2.2
17.5

Directors’ and key management compensation comprises the group directors and executive committee members. Directors’ emoluments and 
pension payments of boohoo group plc are detailed in the directors’ remuneration report on page 76.

10  TAXATION

Analysis of charge in year
Current tax on income for the year
Adjustments in respect of prior year taxes
Deferred taxation
Tax on profit 

2021
£ million

2020
£ million

27.0
1.1
3.2
31.3

19.0
0.6
(0.3)
19.3

Income tax expense computations are based on the jurisdictions in which taxable profits were earned at prevailing rates in those jurisdictions. 
The company is subject to Jersey income tax at the standard rate of 0%. The reconciliation below relates to tax incurred in the UK where the group 
is tax resident. The total tax charge differs from the amount computed by applying the UK rate of 19.0% for the year (2020: 19.0%) to profit 
before tax as a result of the following:

Profit before tax
Profit before tax multiplied by the standard rate of corporation tax of the UK of 19.0% (2020: 19.0%)
Effects of:
Expenses not deductible for tax purposes
Change in deferred tax rate
Adjustments in respect of prior year taxes
Overseas tax differentials
Depreciation on ineligible assets
Tax on profit 
Tax recognised in the statement of changes in equity
Deferred tax (debit)/credit on movement in tax base of share options

No current tax was recognised in other comprehensive income (2020: £nil).

2021
£ million
124.7
23.7

2020
£ million
92.2
17.5

5.8
-
1.1
0.2
0.5
31.3

(0.2)

0.4
0.1
0.6
-
0.7
19.3

2.2

Cost
Balance at 28 February 2019
Additions
Disposals
Balance at 29 February 2020

Additions
Disposals
Balance at 28 February 2021

Accumulated amortisation
Balance at 28 February 2019
Amortisation for year
Disposals
Balance at 29 February 2020

Amortisation for year
Disposals
Balance at 28 February 2021

Net book value
At 28 February 2019
At 29 February 2020
At 28 February 2021

Patents and 
licences
£ million

Trademarks
£ million

Customer 
lists
£ million

Computer 
software
£ million

Total 
£ million

0.6
-
-
0.6

-
-
0.6

0.3
0.1
-
0.4

0.1
-
0.5

0.3
0.2
0.1

25.1
19.1
-
44.2

71.4
-
115.6

5.2
3.4
-
8.6

5.3
-
13.9

19.9
35.6
101.7

5.8
0.3
-
6.1

2.0
-
8.1

4.1
1.8
-
5.9

0.2
-
6.1

1.7
0.2
2.0

11.9
3.8
(1.1)
14.6

12.3
(3.4)
23.5

6.6
2.8
(1.1)
8.3

4.1
(3.4)
9.0

5.3
6.3
14.5

43.4
23.2
(1.1)
65.5

85.7
(3.4)
147.8

16.2
8.1
(1.1)
23.2

9.7
(3.4)
29.5

27.2
42.3
118.3

Within the statement of comprehensive income, amortisation of acquired intangible assets (trademarks and customer lists) of £5.5 million 
(2020: £5.2 million) is shown separately. The amount of amortisation of the other intangible assets included in distribution costs is £0.2 million 
(2020: £0.4 million) and in administrative expenses is £4.1 million (2020: £2.6 million). Trademarks and customer list additions represent 
amounts paid for those of the acquired brands: Oasis, Warehouse, Dorothy Perkins, Wallis and Burton £18.4 million and Debenhams £55 million.

102

103

NOTES TO THE FINANCIAL STATEMENTSANNUAL REPORT AND ACCOUNTS 2021BOOHOO GROUP PLC/// FINANCIAL STATEMENTS(FORMING PART OF THE FINANCIAL STATEMENTS) CONTINUED

12  PROPERTY, PLANT AND EQUIPMENT

Cost
Balance at 28 February 2019
Additions
Exchange differences
Disposals
Balance at 29 February 2020

Additions
Exchange differences
Disposals
Balance at 28 February 2021

Accumulated depreciation
Balance at 28 February 2019
Depreciation charge for the year
Exchange differences
Disposals
Balance at 29 February 2020

Depreciation charge for the year
Disposals
Balance at 28 February 2021

Net book value
At 28 February 2019
At 29 February 2020
At 28 February 2021

Short 
leasehold 
alterations
£ million

Fixtures and 
fittings
£ million

Computer 
equipment
£ million

Motor 
vehicles
£ million

Land & 
buildings
£ million

Total
£ million

6.0
3.6
-
(0.5)
9.1

10.2
-
-
19.3

1.2
1.8
-
(0.3)
2.7

2.0
-
4.7

4.8
6.4
14.6

71.8
15.7
-
(0.6)
86.9

16.1
-
(0.6)
102.4

9.5
7.1
-
(0.6)
16.0

9.1
(0.6)
24.5

62.3
70.9
77.9

4.6
2.1
-
(0.4)
6.3

3.6
-
(0.8)
9.1

2.2
1.6
-
(0.3)
3.5

2.1
(0.8)
4.8

2.4
2.8
4.3

0.4
0.5
-
-
0.9

0.1
-
-
1.0

0.1
0.2
-
-
0.3

0.3
-
0.6

0.3
0.6
0.4

40.2
0.5
0.1
-
40.8

7.0
(0.2)
-
47.6

1.5
0.8
-
-
2.3

0.9
-
3.2

38.7
38.5
44.4

123.0
22.4
0.1
(1.5)
144.0

37.0
(0.2)
(1.4)
179.4

14.5
11.5
-
(1.2)
24.8

14.4
(1.4)
37.8

108.5
119.2
141.6

The amounts of depreciation included in the statement of comprehensive income in distribution costs is £8.7 million (2020: £7.1 million) and in 
administrative expenses is £5.7 million (2020: £4.4 million).

13  RIGHT-OF-USE ASSETS 

Cost
Transition on adoption of IFRS 16 on 1 March 2019
Additions
Balance at 29 February 2020
Additions
Balance at 28 February 2021

Accumulated depreciation
At 1 March 2019
Depreciation for year
Balance at 29 February 2020
Depreciation for year
Balance at 28 February 2021

Net book value
At 1 March 2019
At 29 February 2020
At 28 February 2021

Short 
leasehold 
properties
£ million

23.5
3.6
27.1
7.8
34.9

7.4
5.1
12.5
5.7
18.2

16.1
14.6
16.7

104

105

NOTES TO THE FINANCIAL STATEMENTSANNUAL REPORT AND ACCOUNTS 2021BOOHOO GROUP PLC/// FINANCIAL STATEMENTS14  INVESTMENTS

The subsidiaries held and consolidated in these financial statements are set out below:

15  DEFERRED TAX 

ASSETS

Name of company
Direct investment
Boohoo Holdings Limited
Indirect investments
21Three Clothing Company Limited
Acraman 1878 Limited
Acraman 1879 Limited
Acraman 1880 Limited
Boo Who Limited
boohoo France SAS
boohoo Germany GmbH
boohoo Italy srl
boohoo.com Australia Pty Ltd
boohoo.com UK Limited
boohoo.com USA Inc
boohoo.com USA Limited
Burton Online Limited
CoastLondon.com Limited
Debenhams.com Online Limited
Dorothy Perkins Online Limited
Karenmillen.com Limited
MissPap UK Limited
NastyGal.com Limited
NastyGal.com USA Inc
Oasis Fashions Online Limited
Pancorp1 Limited
PrettyLittleThing.com France SAS
PrettyLittleThing.com Limited
PrettyLittleThing.com USA Inc
Shanghai Wasabi Frog Trading Co Limited
Wallis Online Limited
Warehouse Fashions Online Limited

Principal activity

Country of 
incorporation Address

Percentage 
ownership

Holdings

UK

49-51 Dale St, Manchester

Dormant
Dormant
Dormant
Dormant
Dormant
Marketing office
Marketing office
Admin office
Marketing office
Trading
Marketing office
Dormant
Trading
Trading
Trading
Trading
Trading
Trading
Trading
Marketing office
Trading
Dormant
Marketing office
Trading
Marketing office
Dormant
Trading
Trading

UK
UK
UK
UK
UK
France
Germany
Italy
Australia
UK
USA
UK
UK
UK
UK
UK
UK
UK
UK
USA
UK
UK
France
UK
USA
China
UK
UK

Wellington Mill, Pollard Street East, Manchester
49-51 Dale St, Manchester
49-51 Dale St, Manchester
49-51 Dale St, Manchester
49-51 Dale St, Manchester
15, Rue Bachaumont, Paris
Tucholskystrasse 13, Berlin
Via Sant’Antonio n. 30, Prato
468 St Kilda Road, Melbourne
49-51 Dale St, Manchester
8431 Melrose Pl, Los Angeles
49-51 Dale St, Manchester
49-51 Dale St, Manchester
49-51 Dale St, Manchester
49-51 Dale St, Manchester
49-51 Dale St, Manchester
49-51 Dale St, Manchester
49-51 Dale St, Manchester
49-51 Dale St, Manchester
2135 Bay Street, Los Angeles
49-51 Dale St, Manchester
49-51 Dale St, Manchester
81 Rue Reaumur, 75002, Paris
Wellington Mill, Pollard Street East, Manchester
1209 Orange Street, Wilmington
49-51 Dale St, Manchester
49-51 Dale St, Manchester
49-51 Dale St, Manchester

100%

100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%

Asset at 28 February 2019
Recognised in statement of comprehensive income
Credit in equity
Asset at 29 February 2020
Recognised in statement of comprehensive income
Credit in equity
Asset at 28 February 2021

LIABILITIES

Liability at 28 February 2019
Recognised in statement of comprehensive income
Liability at 29 February 2020
Recognised in statement of comprehensive income
Liability at 28 February 2021

Depreciation 
in excess 
of capital 
allowances
£ million
0.1
0.2
-
0.3
0.3
-
0.6

Capital 
allowances 
in excess of 
depreciation
£ million
(0.5)
(1.9)
(2.4)
(0.8)
(3.2)

Share-based 
payments
£ million
3.9
1.6
0.2
5.7
(2.9)
(0.2)
2.6

Business 
combinations
£ million
(1.6)
0.4
(1.2)
0.2
(1.0)

Total
£ million
4.0
1.8
0.2
6.0
(2.6)
(0.2)
3.2

Total
£ million
(2.1)
(1.5)
(3.6)
(0.6)
(4.2)

Recognition of the deferred tax assets is based upon the expected generation of future taxable profits. The deferred tax asset is expected to be 
recovered in more than one year’s time and the deferred tax liability will reverse in more than one year’s time as the intangible assets are amortised. 
Deferred tax is likely to increase from 19% as enacted to 25% from April 2023 as announced by the UK Government.

16  INVENTORIES

Finished goods
Finished goods – returns

2021
£ million
133.5
11.4
144.9

2020
£ million
89.8
9.3
99.1

The value of inventories included within cost of sales for the year was £791.7 million (2020: £566.5 million). An impairment provision of £15.8 
million (2020: £7.4 million) was charged to the statement of comprehensive income. There were no write-backs of prior period provisions during 
the year.

106

107

NOTES TO THE FINANCIAL STATEMENTS(FORMING PART OF THE FINANCIAL STATEMENTS) CONTINUEDANNUAL REPORT AND ACCOUNTS 2021BOOHOO GROUP PLC/// FINANCIAL STATEMENTS17  TRADE AND OTHER RECEIVABLES

19  TRADE AND OTHER PAYABLES

Trade receivables
Prepayments
Accrued income
Taxes and social security receivable

2021
£ million
18.3
10.4
0.3
11.6
40.6

2020
£ million
20.6
7.3
0.3
3.6
31.8

Trade payables
Other creditors
Accruals 
Deferred income
Taxes and social security payable

Trade receivables represent amounts due from wholesale customers and advance payments to suppliers. 

The fair value of trade and other receivables is not materially different from the carrying value.

The fair value of trade payables is not materially different from the carrying value.

Where specific trade receivables are not considered to be at risk and requiring a provision, the trade receivables impairment provision is calculated 
using the simplified approach to the expected credit loss model, based on the following percentages:

20 PROVISIONS

Age of trade receivable
60 - 90 days past due
91 - 120 days past due
Over 121 days past due 

2021
%
1
5
90

2020
%
1
5
90

The provision for impairment of receivables is charged to administrative expenses in the statement of comprehensive income. The maturing profile 
of unsecured trade receivables and the provisions for impairment are as follows:

Provision at 29 February 2020
Movements in provision charged/(credited) to income statement:
Prior year provision utilised
Increase in provision in current year
Provision at 28 February 2021

Dilapidations
£ million
4.2

Returns
£ million
25.1

-
1.7
5.9

(25.1)
24.2
24.2

2021
£ million
47.9
6.4
144.0
10.2
14.4
222.9

Claims
£ million
-

-
23.4
23.4

2020
£ million
33.9
2.7
99.3
10.7
18.9
165.5

Total
£ million
29.3

(25.1)
49.3
53.5

Due within 30 days
Provision for impairment

Due in 31 to 90 days
Provision for impairment

Past due
Provision for impairment
Total amounts due and past due
Total provision for impairment

18  CASH AND CASH EQUIVALENTS

At start of year 
Net movement during year
Effect of exchange rates
At end of year

There is no material credit risk associated with the cash at bank due to the healthy credit ratings of the banks.

2021
£ million
18.3
(2.4)

2020
£ million
13.1
(2.4)

3.6
(1.4)

0.2
-
22.1
(3.8)
18.3

10.0
(1.0)

0.9
-
24.0
(3.4)
20.6

2021
£ million
245.4
30.8
(0.2)
276.0

2020
£ million
197.8
46.9
0.7
245.4

The dilapidation provision represents the estimated exit cost of leased premises; the returns provision represents the revenue reduction of estimated 
customer returns which occur over the two to three months after the date of sale; and the claims represents the estimate of claims against the 
group that are expected to settle in the period within nine to twelve months after the year end.

21  INTEREST-BEARING LOANS AND BORROWINGS

This note provides information about the contractual terms of the group’s interest-bearing loans and borrowings, which are measured at amortised cost. 

Non-current liabilities
Secured bank loans
Current liabilities
Current portion of secured bank loans

Terms and debt repayment schedule 

Secured bank loan

2021
£ million

2020
£ million

-

-

2.4

2.4

Nominal
interest
rate
LIBOR + 0.95%

Currency
GB£

Year of
maturity
2022

2021 
£ million
-

2020
£ million
4.8

The bank loan of £4.8 million was repaid during the period in advance of its maturity date in 2022.

Movement in interest-bearing loans and borrowings

Opening balance
Interest accrued
Interest paid
Capital paid
Closing balance

2021
£ million
4.8
0.1
(0.1)
(4.8)
-

2020
£ million
7.2
0.1
(0.1)
(2.4)
4.8

108

109

NOTES TO THE FINANCIAL STATEMENTS(FORMING PART OF THE FINANCIAL STATEMENTS) CONTINUEDANNUAL REPORT AND ACCOUNTS 2021BOOHOO GROUP PLC/// FINANCIAL STATEMENTSWithin 1 year
£ million

1-2 years
£ million

2-5 years
£ million

5-10 years
£ million

6.9
(0.2)
6.7

6.9
(0.1)
6.8

4.8
-
4.8

-
-
-

22  LEASE LIABILITIES

Minimum lease payments due
28 February 2021
Lease payments
Finance charges
Net present value

Current lease liability
Non-current lease liability
Total

Movement in lease liabilities:
Opening balance
Transition on adoption of IFRS 16
Interest accrued
Cash flow lease payments
Additions
Closing balance

23  SHARE CAPITAL 

 1,263,255,457 authorised and fully paid ordinary shares of 1p each  (2020: 1,168,033,762)

More than 
10 years
£ million

-
-
-

2021
£ million
6.7
11.6
18.3

2021
£ million
16.2
-
0.2
(5.9)
7.8
18.3

Total
£ million

18.6
(0.3)
18.3

2020
£ million
5.4
10.8
16.2

2020
£ million
-
18.4
0.2
(6.0)
3.6
16.2

2021
£ million
12.6

2020
£ million
11.7

During the year, a total of 5.2 million shares were issued under the share incentive plans (2020: 5.1 million). On 27 February 2021, 14,276 
(2020: 16,925) new ordinary shares were issued to non-executive directors as part of their annual remuneration.

The directors do not recommend the payment of a dividend so that cash is retained in the group for capital expenditure projects that are required 
for the rapid growth and efficiency improvements of the business and for suitable business acquisitions (2020: £nil).

24  SHARES TO BE ISSUED

The shares to be issued represents the fair value of the contingent shares to be issued to the non-controlling interests of PrettyLittleThing.com 
Limited, in accordance with the acquisition agreement entered into and announced on 28 May 2020. Under this agreement, 16,112,331 Ordinary 
Shares in boohoo group plc are to be issued subject to the group’s share price averaging 491 pence per share over a six-month period, up until a 
longstop date of 14 March 2024. If this condition is not met, the consideration will lapse.

2021
£ million
31.9

2020
£ million
-

25 RESERVES

Translation reserve
Capital redemption reserve
Reconstruction reserve
Acquisition of non-controlling interest in PrettyLittleThing.com Limited
Proceeds from issue of growth shares in boohoo holdings Limited

2021
£ million
0.5
0.1
(515.3)
(281.3)
0.8
(795.2)

2020
£ million
-
0.1
(515.3)
-
-
(515.2)

The translation reserve arises from the movement in the revaluation of subsidiary balance sheets in foreign currencies; the capital redemption 
reserve  arose from a capital reconstruction in 2014; the reconstruction reserve arose on the impairment of the carrying value of the subsidiary 
company in 2014 at that date; and the acquisition of the non-controlling interest in PrettyLittleThing is the excess of consideration paid over the 
carrying value of the non-controlling interest as at the date of acquisition in May 2020, written off to reserves.

26  RELATED PARTY DISCLOSURES

Company transacting with 
the related party

Nature of relationship

boohoo.com UK Limited

Related party
Amounts included in the statement 
of financial position
Amounts owed to related party 
undertakings
Kamani Commercial Property Limited
Lease liabilities
Common directors and shareholders
Kamani Commercial Property Limited
Kamani Commercial Property Limited PrettyLittleThing.com Limited Common directors and shareholders
Amounts included in the statement 
of comprehensive income
Purchases
The Pinstripe Property Investment Co. 
Limited
Kamani Construction Limited
Common directors and shareholders
Kamani Commercial Property Limited PrettyLittleThing.com Limited Common directors and shareholders
Admin costs - marketing
The White Cube Creative Limited

Common directors and shareholders

Common directors and shareholders

boohoo.com UK Limited

boohoo.com UK Limited

boohoo.com UK Limited

boohoo.com UK Limited

Director of supplier is the husband of 
Carol Kane, boohoo group plc director
Common directors and shareholders

boohoo.com UK Limited

Kamani Global Investments Limited
Depreciation – right-of-use assets
Kamani Commercial Property Limited
Common directors and shareholders
Kamani Commercial Property Limited PrettyLittleThing.com Limited Common directors and shareholders
Pinstripe Hong Kong Limited
Common directors and shareholders
Amounts included in equity
Umar Kamani

boohoo.com UK Limited

boohoo.com UK Limited

boohoo group plc

Umar is the son of Mahmud Kamani, 
Chairman of boohoo group plc

2021
£ million

2020
£ million

-

2.2
-

0.1

-

-

-

0.7
0.1
0.1

301.7

-

3.1
0.1

-

0.2
-

0.1

-

0.8
0.1
0.1

-

Kamani Commercial Property Limited has been the lessor of boohoo’s and PrettyLittleThing’s head office buildings in Manchester since the IPO in 2014.

The company exercised its option to buy the non-controlling interest of 34% of the share capital of PrettyLittleThing.com Limited (formerly 
21Three Clothing Company Limited) in May 2020, in advance of the original maturity date in March 2022. Umar Kamani, a related party as the 
son of Mahmud Kamani, executive chairman and director of boohoo group plc, is a director and shareholder of PrettyLittleThing.com Limited and 
held 31.5% of that company before the option was exercised. 

Related party transactions are considered to be on arm’s length commercial terms. 

110

111

NOTES TO THE FINANCIAL STATEMENTS(FORMING PART OF THE FINANCIAL STATEMENTS) CONTINUEDANNUAL REPORT AND ACCOUNTS 2021BOOHOO GROUP PLC/// FINANCIAL STATEMENTS27  FINANCIAL INSTRUMENTS

(A) FAIR VALUES OF FINANCIAL INSTRUMENTS
Trade and other receivables
The fair value of trade and other receivables is estimated as the present value of future cash flows, discounted at the market rate of interest at the 
reporting date if the effect is material.

Trade and other payables
The fair value of trade and other payables is estimated as the present value of future cash flows, discounted at the market rate of interest at the 
reporting date if the effect is material.

Cash and cash equivalents
The fair value of cash and cash equivalents is estimated as its carrying amount where the cash is repayable on demand. Where it is not repayable on 
demand then the fair value is estimated at the present value of future cash flows, discounted at the market rate of interest at the reporting date.

Interest-bearing borrowings
Fair value is calculated based on the present value of future principal and interest cash flows, discounted at the market rate of interest at the reporting date. 

Cash flow hedges
Fair value is calculated using forward interest rate points to restate the hedge to fair market value. 

Foreign exchange rates
The key currency exchange rates used in the financial statements are: 

USD closing rate
USD year average rate 
EUR closing rate
EUR year average rate
AUD closing rate
AUD year average rate

2021
1.39269
1.29532
1.15361
1.11678
1.80693
1.83878

2020
1.28198
1.27834
1.16257
1.14792
1.96778
1.85513

The impact of any reasonable fluctuations in the exchange rates used to translate assets and liabilities at the year end is not considered to be 
material and has therefore not been disclosed. 

Fair values

Financial assets
Cash and cash equivalents 
Cash flow hedges
Trade and other receivables

Financial liabilities
Cash flow hedges
Trade and other payables
Interest-bearing loans and borrowings

2021
£ million

276.0
30.2
30.2
336.4

2021
£ million

4.5
268.2
-
272.7

2020
£ million

245.4
11.1
24.5
281.0

2020
£ million

15.6
184.1
4.8
204.5

(B) CREDIT RISK
Financial risk management 
Credit risk is the risk of financial loss to the group if a customer or counterparty to a financial instrument fails to meet its contractual obligations and 
arises principally from the group’s receivables from customers and hedging and other financial activities.

The group faces minimal credit risk from trade receivables as customers pay for their orders in full at the time of purchase and third-party sales are 
to a small number of large established corporations. The risk of default from related party undertakings is considered low.

(C) LIQUIDITY RISK
Financial risk management 
Liquidity risk is the risk that the group will not be able to meet its financial obligations as they fall due. 

The group’s approach to managing liquidity is to use both short-term and long-term cash forecasts to assist in monitoring cash flow requirements.

(D) CAPITAL RISK
Financial risk management 
Capital risk is the risk that the group will not be able to continue as a going concern. 

The group’s approach to managing capital risk is to safeguard the group’s ability to continue as a going concern by securing an appropriate mix of 
debt and equity funding, a strong credit rating and sufficient headroom. The capital structure is regularly reviewed to ensure it is appropriate to the 
group’s strategic objectives. The funding requirements of the group are ascertained by regular cash flow forecasts and projections. At 28 February 
2021, the group had capital of £748.5 million (2020: £568.5 million), comprising equity of £472.5 million (2020: £327.9 million) and net cash of 
£276.0 million (2020: £240.6 million).

(E) FOREIGN CURRENCY RISK
Financial risk management 
The group trades internationally and is exposed to exchange rate risk on purchases and sales, primarily in Australian dollars, euros and US dollars. 
The group’s results are presented in sterling and are exposed to exchange rate risk on translation of foreign currency assets and liabilities. 

The group’s approach to managing foreign currency risk is to use financial instruments in the form of forward foreign exchange contracts to hedge 
foreign currency cash flows.

The fair value of forward foreign exchange contracts recognised in the statement of financial position within financial assets at 28 February 2021 
was £30.2 million (2020: £11.1 million) and within financial liabilities was £4.5 million (2020: £15.6 million). The non-current element of the financial 
assets is £13.1 million (2020: £4.5 million) and of financial liabilities is £1.9 million (2020: £6.9 million). Cash flows related to these contracts will 
occur during the three years to 29 February 2024 and gains or losses will be recognised in the statement of comprehensive income during those 
periods. The amount recognised in other comprehensive income during the year is a gain of £21.2 million (2020: £13.6 million loss) and the amount 
reclassified from other comprehensive income to profit and loss in revenue during the year is a loss of £9.0 million (2020: £1.3 million loss).

Maturity of forward currency hedging instruments – notional amount £ million

Currency
USD
EUR
AUD
CAD
SEK
NZD
DKK

1-6 
months
113.2
69.7
28.4
4.6
5.3
5.1
2.7
229.0

7-12 
months
121.3
65.7
23.6
4.9
4.0
4.5
1.3
225.3

13-18 
months
79.3
52.1
19.9
4.3
4.4
3.1
2.1
165.2

13-18 
months
1.2951
1.1190
1.8794
1.8372
11.8182
2.0323
8.2381

19-24 
months
60.7
35.8
13.7
2.3
1.7
1.6
0.8
116.6

19-24 
months
1.3015
1.0978
1.8248
1.8696
11.7647
2.0000
7.8750

More than 
2 years
3.7
8.1
1.8
0.3
- 
0.3
- 
14.2

More than 
2 years
1.3514
1.1111
1.8333
2.6667
- 
1.6667
- 

Total
378.2
231.4
87.4
16.4
15.4
14.6
6.9
750.3

Average
1.3067
1.1210
1.8570
1.7988
11.8831
1.9795
8.3478

Fair value hierarchy
Financial instruments carried at fair value are required to be measured by reference to the following levels under IFRS 13 Fair Value Measurement: 

Average rate of forward currency hedging instruments – GBP: currency

Hierarchy 
level

Inputs

Financial 
instruments

Valuation 
methodology

Level 2

Inputs other than quoted prices 
included within Level 1 that are 
observable for the asset or liability, 
either directly (i.e. as prices) or 
indirectly (i.e. derived from prices)

Derivative 
financial 
instruments 
– cash flow 
hedges

Valuation techniques include forward pricing and swap models using net 
present value calculation of future cash flows. The model inputs include 
the foreign exchange spot and forward rates, yield curves of the respective 
currencies, currency basis spreads between the respective currencies and 
interest rate curves

Currency
USD
EUR
AUD
CAD
SEK
NZD
DKK

112

1-6 
months
1.3154
1.1277
1.8521
1.7391
11.8868
1.9608
8.5185

7-12 
months
1.3075
1.1294
1.8644
1.7347
12.0000
1.9778
8.4615

113

NOTES TO THE FINANCIAL STATEMENTS(FORMING PART OF THE FINANCIAL STATEMENTS) CONTINUEDANNUAL REPORT AND ACCOUNTS 2021BOOHOO GROUP PLC/// FINANCIAL STATEMENTS28  SHARE-BASED PAYMENTS

SUMMARY OF MOVEMENTS IN AWARDS

Number of shares
Outstanding at 28 February 2019
Granted during the year
Lapsed during the year
Exercised during the year
Outstanding at 29 February 2020
Exercisable at 29 February 2020

Granted during the year
Lapsed during the year
Exercised during the year
Outstanding at 28 February 2021
Exercisable at 28 February 2021

ESOP
16,662,625
10,890,334
(1,107,247)
(2,294,250)
24,151,462
2,195,821

14,737,824
(3,289,819)
(2,787,501)
32,811,966
2,808,871

LTIP
3,448,959
2,288,000
(44,565)
(845,465)
4,846,929
434,971

2,541,635
(435,406)
(583,942)
6,369,216
716,151

SIP
2,919,338
2,074,748
(84,855)
(413,251)
4,495,980
654,910

3,136,280
(596,247)
(324,943)
6,711,070
478,580

SAYE
4,643,169
2,018,980
(545,710)
(1,556,512)
4,559,927
525,535

Total 
27,674,091
17,272,062
(1,782,377)
(5,109,478)
38,054,298
3,811,237

1,970,215
(645,931)
(1,140,645)
4,743,566
345,078

22,385,954
(4,967,403)
(4,837,031)
50,635,818
4,348,680

Weighted 
average 
exercise price
pence
123.25
165.43
183.06
46.22
150.52
35.97

201.87
170.49
137.27
171.50
98.77

The group recognised a total expense of £19.7 million during the year (2020: £11.0 million) relating to equity-settled share-based payment 
transactions.

EMPLOYEE STOCK OWNERSHIP PLAN (‘ESOP’) 
The 2014 ESOP allows the grant of options to selected employees and executive directors of the group, based on a predetermined aggregate 
EBITDA target for the three financial years 2015 to 2017. The 2015 ESOP allows the grant of options to selected employees and executive 
directors of the group. With the exception of Neil Catto (CFO), there are no performance criteria. Neil Catto’s options are subject to achieving 
performance criteria based on a predetermined aggregate EBITDA target and a measure of Total Shareholder Return for the four financial years 
ending 2016 to 2020. The 2016 to 2020 ESOPs allow the grant of options to selected employees of the group, without any performance criteria. 
Options may be granted by either the board or the trustees of the Employee Benefit Trust.

Date of grant
14/03/14
22/05/15
09/06/16
13/06/17
28/06/18
30/04/19
23/07/19
03/11/20

29 February 
2020
no. of shares
612,070
837,836
745,915
3,847,500
7,582,802
102,834
10,422,505
-
24,151,462

Granted 
during  
the year 
no. of shares
-
-
-
-
-
-
-
14,737,824
14,737,824

Lapsed  
during  
the year 
no. of shares
(16,840)
(10,000)
(45,000)
(487,877)
(1,112,093)
(17,150)
(1,425,859)
(175,000)
(3,289,819)

Exercised 
during  
the year 
no. of shares
(88,240)
(374,900)
(272,038)
(1,939,555)
(61,480)
(5,326)
(45,962)
-
(2,787,501)

28 February 
2021 
no. of shares
506,990
452,936
428,877
1,420,068
6,409,229
80,358
8,950,684
14,562,824
32,811,966

Exercise price
pence
50.00
25.75
57.75
244.50
201.95
266.95
219.65
272.95

Exercise period
14/03/17 – 13/03/24
22/05/18 – 21/05/25
09/06/19 – 08/06/26
13/06/20 – 12/06/27
28/06/21 – 28/06/28
30/04/22 – 30/04/29
23/07/22 – 23/07/29
03/11/23 – 03/11/30

The ESOP options were valued using a Black-Scholes model. The inputs into the model were as follows:

Grant date
Share price at grant date
Exercise price
Number of employees
Shares under option
Vesting period (years)
Expected volatility
Option life (years)
Expected life (years)
Risk free rate
Expected dividends expressed as a dividend yield
Possibility of ceasing employment before vesting
Expectations of meeting performance criteria
Fair value per option (pence)

Grant date
Share price at grant date
Exercise price
Number of employees
Shares under option
Vesting period (years)
Expected volatility
Option life (years)
Expected life (years)
Risk free rate
Expected dividends expressed as a dividend yield
Possibility of ceasing employment before vesting
Expectations of meeting performance criteria
Fair value per option (pence)

14/03/14
50.00
50.00
14
506,990
3
33.33%
10
3
0.976%
0%
26%
78%
11.93

28/06/18
201.95
201.95
278
6,409,229
3
44.17%
10
3.5
0.723%
0%
30%
100%
66.47

22/05/15
25.75
25.75
25
452,936
3
36.33%
10
3
0.966%
0%
16%
100%
6.64

30/04/19
245.70
266.95
11
80,358
3
43.14%
10
3.5
0.787%
0%
35%
85%
72.39

09/06/16
57.75
57.75
28
428,877
3
36.75%
10
3
0.523%
0%
30%
100%
14.76

23/07/19
219.65
219.65
339
8,950,604
3
41.85%
10
3.5
0.434%
0%
30%
100%
68.06

13/06/17
244.50
244.50
74
1,420,068
3
40.85%
10
3.5
0.192%
0%
30%
100%
73.35

03/11/20
272.95
272.95
523
14,562,824
3
36.56%
10
3.5
0.075%
0%
30%
100%
73.31

Expected volatility was found using a historical volatility calculator with reference to the share price of competitors over a three-year period for 
grant dates up to 2016 and from the company’s share price volatility from 2017.

LONG TERM INCENTIVE PLAN (‘LTIP’)
The LTIPs allow the grant of options to executive directors and senior management of the group, based on a predetermined aggregate Earnings per 
Share and Total Shareholder Return targets for three financial years. Options may be granted by either the board or the trustees of the Employee 
Benefit Trust.

Date of grant
30/06/16
13/06/17
28/06/18
03/10/18
11/12/19
03/11/20

29 February 
2020 
no. of shares
434,971
783,062
1,088,382
252,514
2,288,000
-
4,846,929

Granted 
during  
the year 
no. of shares
-
-
-
-
-
2,541,635
2,541,635

Lapsed  
during  
the year 
no. of shares
-
(99,456)
(13,409)
(68,061)
(254,480)
-
(435,406)

Exercised 
during  
the year 
no. of shares
-
(402,426)
(55,915)
(47,778)
(77,813)
-
(583,942)

28 February 
2021 
no. of shares
434,971
281,180
1,019,058
136,665
1,955,707
2,541,635
6,369,216

Exercise price
pence
1.00
1.00
1.00
1.00
1.00
1.00

Exercise period
30/06/19 – 29/06/26
13/06/20 – 12/06/27
28/06/21 – 28/06/28
03/10/21 – 03/10/28
21/04/22 – 21/04/29
03/11/20 – 03/11/30

114

115

NOTES TO THE FINANCIAL STATEMENTS(FORMING PART OF THE FINANCIAL STATEMENTS) CONTINUEDANNUAL REPORT AND ACCOUNTS 2021BOOHOO GROUP PLC/// FINANCIAL STATEMENTS28  SHARE-BASED PAYMENTS CONTINUED

The LTIP options were valued using a Black-Scholes model. The inputs into the model were as follows:

Grant date
Share price at grant date
Exercise price
Number of employees
Shares under option
Vesting period (years)
Expected volatility
Option life (years)
Expected life (years)
Risk free rate
Expected dividends expressed as a dividend yield
Possibility of ceasing employment before vesting
Expectations of meeting performance criteria
Fair value per option (pence)

30/06/16
57.25
1.00
2
434,971
3
37.06%
10
3
0.173%
0%
42%
100%
56.26

13/06/17
244.50
1.00
5
281,180
3
40.85%
10
3.5
0.192%
0%
32%
67%
243.51

28/06/18
201.95
1.00
12
1,019,058
3
44.17%
10
3.5
0.723%
0%
33%
75%
200.97

03/10/18
239.00
1.00
5
136,665
3
43.37%
10
3.5
0.869%
0%
34%
75%
238.03

30/04/19
245.70
1.00
21
1,955,707
3
43.14%
10
3.5
0.787%
0%
35%
85%
244.73

03/11/20
272.95
1.00
29
2,541,635
3
36.56%
10
3.5
0.075%
0%
34%
75%
271.95

Expected volatility was found using a historical volatility calculator with reference to the share price of competitors over a three-year period for 
grant dates up to 2016 and from the company’s share price volatility from 2017.

SHARE INCENTIVE PLAN (‘SIP’)
Under the terms of the SIP, the board or the trustees of the Employee Benefit Trust grant free shares to every employee under an HMRC-
approved SIP. Awards must be held in trust for a period of at least three years after grant date and become exercisable at this date. There are no 
performance criteria.

Date of grant
14/03/14
02/04/14
19/06/15
27/09/18
25/07/19
18/02/21

29 February 
2020 
no. of shares
200,083
5,479
449,348
1,798,146
2,042,924
-
4,495,980

Granted 
during  
the year 
no. of shares
-
-
-
-
-
3,136,280
3,136,280

Lapsed  
during  
the year 
no. of shares
-
-
(3,571)
(283,276)
(309,400)
-
(596,247)

Exercised 
during  
the year 
no. of shares
(57,150)
-
(115,609)
(63,784)
(88,400)
-
(324,943)

28 February 
2021 
no. of shares
142,933
5,479
330,168
1,451,086
1,645,124
3,136,280
6,711,070

Exercise price
pence
nil
nil
nil
nil
nil
nil

Exercise period
14/03/17 – 13/03/24
02/04/17 – 01/04/24
19/06/18 – 18/06/25
27/09/21 – 27/09/28
25/07/22 – 25/07/29
18/02/24 – 18/02/31

The SIP options were valued using a Black-Scholes model. The inputs into the model were as follows:

Grant date
Share price at grant date
Exercise price
Number of employees
Shares under option
Vesting period (years)
Expected volatility
Option life (years)
Expected life (years)
Risk free rate
Expected dividends expressed as a dividend yield
Possibility of ceasing employment before vesting
Expectations of meeting performance criteria
Fair value per option (pence)

14/03/14
50.00
nil
27
142,933
3
33.33%
10
3
0.976%
0%
44%
100%
50.00

02/04/14
54.75
nil
1
5,479
3
33.20%
10
3
1.143%
0%
37%
100%
54.75

19/06/15
28.00
nil
99
330,168
3
35.89%
10
3
0.979%
0%
31%
100%
28.00

27/09/18
213.10
nil
1,547
1,451,086
3
42.75%
10
3.5
0.883%
0%
35%
100%
213.10

25/07/19
226.00
nil
1,861
1,645,124
3
41.77%
10
3.5
0.462%
0%
35%
100%
226.00

18/02/21
369.4
nil
3,220
3,136,280
3
36.56%
10
3.5
0.004%
0%
35%
100%
369.40

Expected volatility was found using a historical volatility calculator with reference to the share price of competitors over a three-year period up to 
2016 and from the company’s share price volatility from 2017.

SAVE AS YOU EARN (‘SAYE’) SCHEME
Under the terms of the SAYE scheme, the board or the trustees of the Employee Benefit Trust grants options to purchase ordinary shares in the 
company to employees who enter into an HMRC-approved SAYE scheme for a term of three years. Options are granted at up to a 20% discount to the 
market price of the shares on the day preceding the date of offer and are exercisable for a period of six months after completion of the SAYE contract.

Date of grant
25/10/16
06/11/17
31/10/18
30/10/19
03/11/20

29 February 
2020 
no. of shares
525,535
993,805
1,106,225
1,934,362
-
4,559,927

Granted 
during  
the year 
no. of shares
-
-
-

1,970,215
1,970,215

Lapsed  
during  
the year 
no. of shares
(23,250)
(55,867)
(130,030)
(385,666)
(51,118)
(645,931)

Exercised 
during  
the year 
no. of shares
(502,285)
(592,860)
(26,736)
(18,764)
-
(1,140,645)

28 February 
2021 
no. of shares
-
345,078
949,459
1,529,932
1,919,097
4,743,566

Exercise price
pence
78.80
169.00
189.88
216.92
268.96

Exercise period
25/10/19 – 24/04/20
06/11/20 - 06/05/21
31/10/21 – 30/04/22
30/10/22 – 30/04/23
03/11/23 – 03/05/24

The SAYE options were valued using a Black-Scholes model. The inputs into the model were as follows:

Grant date
Share price at grant date
Exercise price
Number of employees
Shares under option
Vesting period (years)
Expected volatility
Option life (years)
Expected life (years)
Risk free rate
Expected dividends expressed as a dividend yield
Possibility of ceasing employment before vesting
Expectations of meeting performance criteria
Fair value per option (pence)

25/10/16
119.25
78.80
-
-
3
38.40%
3.5
3
0.277%
0%
28%
100%
51.02

06/11/17
209.25
169.00
119
345,078
3
41.67%
3.5
3
0.513%
0%
44%
100%
76.86

31/10/18
212.90
189.88
380
949,459
3
43.36%
3.5
3
0.760%
0%
48%
100%
72.90

30/10/19
265.00
216.92
615
1,529,932
3
40.39%
3.5
3
0.463%
0%
49%
100%
93.94

03/11/20
272.95
268.96
847
1,919,097
3
36.56%
3.5
3
0.075%
0%
49%
100%
69.56

Expected volatility was found using a historical volatility calculator with reference to the share price of competitors over a three-year period for 
grant dates up to 2016 and from the company’s share price volatility from 2017.

SHARE-BASED PAYMENT CHARGE FOR OPTION TO ACQUIRE SHARES IN PRETTYLITTLETHING
Under the terms of the Shareholders’ Agreement relating to 21Three Clothing Company Limited (company name now changed to PrettyLittleThing.
com Limited) ('PLT'), boohoo group plc had the option to acquire the remaining 34% of the share capital of PLT at any time after 28 February 
2022. The company acquired the non-controlling interest ahead of the option period and so the unamortised balance of the share-based payment 
charge of £2.1 million was accelerated and written off to the income statement. 

The share-based payment charge was calculated using a discounted cash flow method using a discount rate of 40% and perpetuity growth rate of 
2.1% on management’s four-year projections as at March 2017.

The option was valued using a Monte-Carlo simulation model. The inputs into the model were as follows:
Grant date
Share price at grant date, discounted for minority interest
Minority interest discount factor
Number of employees
Shares under option
Vesting period (years)
Expected volatility
Option life (years)
Expected life (years)
Risk free rate
Expected dividends expressed as a dividend yield
Possibility of ceasing employment before vesting
Expectations of meeting performance criteria
Total option fair value

01/03/17
£26,329
45%
2
340
5
60.00%
5
5
0.42%
0%
0%
Ranging from 15% to 90% depending on the year
£206,764

Expected volatility was found using a historical volatility calculator with reference to the share price of comparators over a five-year period.

116

117

NOTES TO THE FINANCIAL STATEMENTS(FORMING PART OF THE FINANCIAL STATEMENTS) CONTINUEDANNUAL REPORT AND ACCOUNTS 2021BOOHOO GROUP PLC/// FINANCIAL STATEMENTS29 CAPITAL COMMITMENTS

Capital expenditure contracted for at the end of the reporting year but not yet incurred is as follows:

Property, plant and equipment

30  CONTINGENT LIABILITIES

2021
£ million
5.5

2020
£ million
9.8

From time to time, the group can be subject to various legal proceedings and claims that arise in the ordinary course of business, which may include 
cases relating to the group’s brand and trading name. All such cases brought against the group are robustly defended and a liability is recorded only 
when it is probable that the case will result in a future economic outflow and that the outflow can be reliably measured.

FIVE-YEAR GROUP STATEMENT OF COMPREHENSIVE INCOME 

UNAUDITED

Revenue
Cost of sales
Gross profit
Distribution costs
Administrative expenses
Other income
Operating profit
Net finance income
Profit before tax
Taxation
Profit for the year

Other comprehensive income/(expense) for the year,  
net of income tax
Impact of adoption of IFRS 16
Net fair value gain/(loss) on cash flow hedges
Total comprehensive income for the year

Total comprehensive income (restated) attributable to :
Owners of the parent
Non-controlling interests
Total comprehensive income

Earnings per share (restated)
Basic
Diluted

2017
£ million
294.6
(133.8)
160.8
(66.8)
(68.5)
4.9
30.4
0.6
31.0
(6.3)
24.7

-
(6.7)
18.0

17.9
0.1
18.0

2018
£ million
579.8
(273.4)
306.4
(126.8)
(137.1)
0.2
42.7
0.6
43.3
(7.3)
36.0

-
19.5
55.5

54.6
0.9
55.5

2019
£ million
856.9
(387.9)
469.0
(207.1)
(203.4)
0.2
58.7
1.2
59.9
(12.4)
47.5

-
(0.1)
47.4

43.5
3.9
47.4

2020
£ million
1,234.9
(568.6)
666.3
(278,3)
(297.3)
0.2
90.9
1.3
92.2
(19.3)
72.9

(0.5)
(12.3)
60.1

50.9
9.2
60.1

2.20p
2.17p

3.09p
3.01p

3.78p
3.71p

5.48p
5.35p

2021
£ million
1,745.3
(800.1)
945.2
(422.0)
(400.1)
1.0
124.1
0.6
124.7
(31.3)
93.4

-
30.2
123.6

120.9
2.7
123.6

7.43p
7.25p

118

119

NOTES TO THE FINANCIAL STATEMENTS(FORMING PART OF THE FINANCIAL STATEMENTS) CONTINUEDANNUAL REPORT AND ACCOUNTS 2021BOOHOO GROUP PLC/// FINANCIAL STATEMENTSFIVE-YEAR GROUP STATEMENT OF FINANCIAL POSITION

UNAUDITED

SHAREHOLDER INFORMATION

Non-current assets
Current assets
Total assets

Equity attributable to the owners of the parent
Non-controlling interest
Current liabilities
Non-current liabilities
Total liabilities, capital and reserves

2017
(restated)
£ million
72.2
116.9
189.1

96.7
3.8
74.4
14.2
189.1

2018
(restated)
£ million
111.8
215.1
326.9

208.8
4.0
104.4
9.7
326.9

2019
(restated)
£ million
143.5
296.3
439.8

262.0
8.4
162.1
7.3
439.8

2020
£ million
186.6
382.9
569.5

310.6
17.3
217.9
23.7
569.5

2021
£ million
292.9
483.0
775.9

472.5
-
285.7
17.7
775.9

FIVE-YEAR GROUP CASH FLOW STATEMENT

UNAUDITED

Net cash generated from operating activities
Net cash used in investing activities
Net cash generated from/(used in) financing activities
Net movement in cash and cash equivalents

Opening cash and cash equivalents
Closing cash and cash equivalents

2017
£ million
29.5
(29.4)
11.9
12.0

58.3
70.3

2018
£ million
69.0
(45.7)
49.0
72.3

70.3
142.6

2019
£ million
101.5
(45.7)
(0.6)
55.2

142.6
197.8

2020
£ million
115.7
(43.8)
(24.3)
47.6

197.8
245.4

2021
£ million
162.8
(283.4)
151.2
30.6

245.4
276.0

REGISTERED ADDRESS OF COMPANY
Registered in Jersey, number 114397

12 Castle Street 
St Helier 
Jersey 
JE2 3RT
HEAD OFFICE
49-51 Dale Street 
Manchester 
M1 2HF

COMPANY SECRETARY
Thomas Kershaw

CORPORATE WEBSITE
www.boohooplc.com

NOMINATED ADVISER AND JOINT BROKER
ZEUS CAPITAL
82 King Street  
Manchester  
M2 4WQ

BERKELEY SQUARE
Mayfair 
London 
W1J 6HE

JOINT BROKER
JEFFERIES INTERNATIONAL
100 Bishopsgate 
London  
EC2N 4JL

INDEPENDENT AUDITORS
PKF LITTLEJOHN LLP
15 Westferry Circus 
London 
E14 4HD

SOLICITORS
TLT LLP
3 Hardman Square 
Manchester 
M3 3EB

PANNONE CORPORATE LLP
378-380 Deansgate 
Manchester 
M3 4LY

OGIER
Ogier House 
The Esplanade 
St Helier 
Jersey 
JE4 9WG

FINANCIAL PR
BUCHANAN
107 Cheapside 
London 
EC2V 6DN

COMPANY REGISTRARS
LINK ASSET SERVICES (JERSEY) LIMITED
12 Castle Street 
St Helier 
Jersey 
JE2 3RT

PRINCIPAL BANKERS
HSBC BANK
4 Hardman Square 
Spinningfields 
Manchester 
M3 3EB 

120

BOOHOO GROUP PLC