Quarterlytics / boohoo group

boohoo group

boo · LSE
Claim this profile
Ticker boo
Exchange LSE
Sector
Industry
Employees 1001-5000
← All annual reports
FY2022 Annual Report · boohoo group
Sign in to download
Loading PDF…
A
&  

N

N

A

U
C

A

L

R

E

C

O

U

P
N

O

R

T

T  
S 

B
O
O
H
O
O
G
R
O
U
P
P
L
C

A
N
N
U
A
L
R
E
P
O
R
T
A
N
D
A
C
C
O
U
N
T
S
2
0
2
2

BOOHOO GROUP PLC
12 CASTLE STREET
ST HELIER
JERSEY JE2 3RT UK

BOOHOO
GROUP  
PLC

stock code: BOO

2

0

2

2

 
 
 
 
 
 
Founded in Manchester in 
2006, boohoo is an inclusive 
and innovative global brand 
targeting young, value-orientated 
customers, pushing boundaries 
to bring its customers up-to-date 
and inspirational fashion, 24/7.

C O N T E N T S

STRATEGIC REPORT

Building on strong foundations 

02

Group financial and operational highlights  04

At a glance 

Growing our group 

Our strategy 

How we plan to leverage our strengths  
to exploit our opportunities 

Business model 

Agenda for Change 

Chairman’s statement 

Our COVID-19 response 

Review of the business 

Financial review 

Risk management 

Environmental, social and  
governance report 

GOVERNANCE

Board of directors 

Corporate governance report 

Directors' report 

Section 172 

Directors' remuneration report 

Annual report on remuneration 

Statement of directors' responsibilities  
in respect of the annual report and  
financial statements 

FINANCIAL STATEMENTS

Independent auditor's report to the  
members of boohoo group plc 

Consolidated statement of  
comprehensive income 

Consolidated statement of  
financial position 

Consolidated statement  
of changes in equity 

Consolidated cash flow statement 

Notes to the financial statements 

Five-year financial summary 

06

08

12

14

16

18

20

21

22

26

32

41

60

62

71

73

77

89

97

100

104

105

106

107

108

134

VISIT US ONLINE AT BOOHOOPLC.COM

ANNUAL REPORT AND ACCOUNTS 2022

What started as one brand, growing 
extensively in the UK and internationally, 
is today a platform of multiple brands 
servicing customers globally, generating 
sales in excess of £1.9 billion.

OUR INVESTMENT CASE

boohoo group is a highly successful 
business, delivering innovative 
fashion brands, targeting style and 
quality-conscious consumers with 
up-to-date and inspirational fashion.

FOR MORE INFORMATION ABOUT OUR 
BRANDS GO TO PAGES 08 TO 11

FOR MORE INFORMATION ABOUT OUR 
GROUP GO TO PAGES 16 TO 17

We now have 20 million customers 
globally with the potential to reach 
500 million as a group.

FOR MORE INFORMATION ABOUT OUR 
GLOBAL SCALE GO TO PAGES 12 TO 15

We are a sustainability-conscious 
business with a clear focus on our new 
sustainability plan. To develop this plan, 
we’ve identified our priority issues: better 
materials; textile waste; carbon and supply 
chain management; we have interviewed 
colleagues and consumers; and we have 
developed clear goals and targets.

FOR MORE INFORMATION ABOUT OUR 
UP.FRONT PLAN AND ESG PROGRESS 
GO TO PAGES 41 TO 53

01

 STRATEGIC REPORT STRATEGIC REPORTBUILDING  ON  STRONG  FOUNDATIONS

CAPTURING MARKET SHARE

Our diverse brand portfolio has enabled us to 
increase our market share. Gross sales before 
returns grew by 28% and our customer base 
increased from 18 million to 20 million.  
We have relaunched and integrated four new 
brands, Wallis, Burton, Dorothy Perkins and 
Debenhams into our strong portfolio,  
adding to our reach and market share.  
Our womenswear brands target a wider age 

range than ever before, from 16–45-year-
olds, while covering diverse styles and price 
points. Our menswear range continues its 
rapid growth and reach with the addition 
of Burton menswear. We are building 
Debenhams into a digital department store 
with a significant beauty offering, adding 
greatly to our product diversity and market 
share potential.

... CONTROLLING THE CHALLENGES 
OF A VOLATILE MARKET 

The impact of the pandemic has had far-
reaching and some unexpected consequences 
for businesses: customer demand has been 
dampened by continued and unpredictable 
lockdowns in different parts of the world; 
and sudden price inflation and restricted 
availability in the transportation of goods 
have both impacted service levels and 
reduced profitability. Nevertheless, we have 
remained profitable at EBITDA level across 

all geographies, albeit at a reduced level 
compared to previous years. We begin the 
next financial year with renewed optimism for 
the beginning of a return to normality as we 
proactively adjust our operations to respond 
to global economic and logistical challenges. 
We have invested significantly in our 
infrastructure, in preparation for the return to 
higher growth rates in our businesses globally.

... CONTINUING OUR 
SUSTAINABLE JOURNEY

Our Agenda for Change programme has seen 
us publish our full global product supplier list, 
open a state-of-the-art factory in Leicester, 
establish a vibrant sustainability team, and 
highlight our vision for the future. We have 

appointed an independent non-executive 
director to oversee the environment, social 
and governance functions and to accelerate 
us along our sustainability journey.

FACING UP TO THE FUTURE

We are facing up to the future, 
doing more for our customers, our 
suppliers, their communities and 
our impact on the environment.

We have looked hard both inside and outside 
our business, and developed a plan that will 
help us be ready for the future.

There is work to be done, and we are going 
to be open and upfront on the progress we 
are making. Our next chapter is still in the 
making.

WE HAVE DEVELOPED OUR GROUP’S 
SUSTAINABILITY PLAN...

Clothes made smarter

Our business taking action

Suppliers on better terms

 …TO KEEP OUR BUSINESS 
TRANSPARENT AND UPFRONT…

Publication of our global supplier lists

S
T
R
A
T
E
G
I
C

R
E
P
O
R
T

New responsible sourcing team 
delivering enhanced supplier audits 
and compliance

Appointment of an independent 
non-executive director to oversee 
Environmental, Social and 
Governance (“ESG”)

…TO FACE UP TO THE FUTURE 
OF FASHION.

Launching the READY FOR THE 
FUTURE initiatives across our brands

We have joined groups such as the 
Sustainable Apparel Coalition, 
Sustainable Clothing Action Plan, Fast 
Forward and the Microfibre Consortium

Developing a new resale marketplace 
with PrettyLittleThing (“PLT”) to 
launch in 2022

02

03

ANNUAL REPORT AND ACCOUNTS 2022 STRATEGIC REPORTBOOHOO GROUP PLC 
 
GROUP FINANCIAL, OPERATIONAL,  
SUSTAINABILITY AND GOVERNANCE HIGHLIGHTS

OUR PERFORMANCE

Revenue
£1,983 MILLION

m
3
8
9
,
1
£

m
5
4
7
,
1
£

m
5
3
2

,
1
£

Adjusted EBITDA
£125 MILLION

m
4
7
1
£

m
7
2
1
£

m
5
2
1
£

Profit before tax
£8 MILLION

m
5
2
1
£

m
2
9
£

m
8
£

2020

2021

2022

2020

2021

2022

2020

2021

2022

YEAR TO FEBRUARY
Revenue
Gross profit
Gross margin
Profit before tax
Diluted (loss)/earnings per share
Net cash2 at year-end

Adjusted measures3:
Adjusted EBITDA4
% of revenue
Adjusted EBIT5
% of revenue
Adjusted profit before tax6
Adjusted diluted earnings per share7

2022
£ million
1,982.8
1,041.1
52.5%
7.8
(0.32)p
1.3

125.1
6.3%
84.1
4.2%
82.5
4.39p

2022  
change on 
2021
2021
£ million
+14%
1,745.3
+10%
945.2
-170bps
54.2%
-94%
124.7
-104%
7.25p
276.0 -£275 million

2022
change on 
2020
20201
£ million
+61%
1,234.9
+56%
666.3
-150bps
54.0%
-92%
92.2
-106%
5.35p
240.6 -£239 million

173.6
10.0%
149.3
8.6%
149.9
8.67p

-28%
-370bps
-44%
-440bps
-45%
-49%

126.6
10.2%
107.0
8.7%
108.3
5.88p

-1%
-390bps
-21%
-450bps
-24%
-25%

1  2022 change on 2020, two years ago, compares current trading to the pre-pandemic period to give a better understanding of performance when 

compared to the unusual growth and characteristics of trade in 2021.

2  Net cash is cash less borrowings, excluding lease liabilities.
3  Adjusted items, which are not statutory measures, show the underlying performance of the group excluding large, non-cash and exceptional items.
4  Adjusted EBITDA is calculated as profit before tax, interest, depreciation, amortisation, share-based payment charges and exceptional items. 
5  Adjusted EBIT is calculated as profit before tax, interest, amortisation of acquired intangible assets, share-based payment charges and exceptional items.
6  Adjusted profit before tax is calculated as profit before tax, excluding amortisation of acquired intangible assets, share-based payment charges and 

exceptional items.

7  Adjusted diluted earnings per share is calculated as diluted earnings per share, adding back amortisation of acquired intangible assets, share-based payment 

charges and exceptional items.

Financial highlights
•  Revenue £1.983 billion, up 14% (14% 

CER1), and up 61% on 2020

•  UK growth at 27% emphasises good 

brand positioning and strength of brand 
portfolio

•  International performance impacted by 

COVID-19 challenges, down 3%

•  Growth of 14% achieved while set against 

exacerbated comparative year, highlighting 
very strong two-year performance: UK up 
77%; international up 40% 

•  International revenue is now 39% of total 
(2021: 46%), reflecting strong organic 
UK growth and mix impact from brands 
acquired in the last two years

•  Gross margin 52.5%, down 170bps from 

54.2% (2020: down 150bps)

•  Adjusted EBITDA £125.1 million down 
28%, with Adjusted EBITDA margin 
of 6.3% (2021: 10.0%; 2020: 10.2%), 
after £60 million of pandemic-related 
shipping cost headwinds and investment in 
launching our new brands

•  £261.5 million capital expenditure 

investment, building infrastructure for 
growth, including freehold properties and 
significant expansion and automation of 
distribution network

•  Strong balance sheet with net cash of 

£1.3 million (2021: £276.0 million; 2020: 
£240.6 million). Operating cash flow of 
£10.3 million (2021: £201.1 million; 2020: 
£127.3 million). New £325 million RCF 
agreed in March 2022, underpinning the 
group’s investment programme

 Operational highlights
•  Significant investment into broadening 

our operational and warehouse capacity, 
ensuring global infrastructure is fit for the 
future and ready for sustained growth and 
to support over £4 billion of net sales

•  20 million active customers, up 10%, and 

up 43% on 2020

•  Two new UK distribution centres, Daventry 
and Wellingborough, launched and now 
fully operational

•  Automation fit-out of a warehouse 

commenced with expected completion 
in September 2022, unlocking additional 
operational efficiencies and multiple service 
enhancements

•  Announcement of plans for US distribution 
centre in 2023, supporting the group’s 
next phase of growth

•  Relaunch of Debenhams, adding a new 
dimension of a digital department store 
to the group’s portfolio and extending the 
group’s target addressable market

•  Integration and relaunch of the newly 
acquired Dorothy Perkins, Wallis and 
Burton brands, complementary additions to 
the group’s scalable, multi-brand platform

•  Purchase of new offices in the heart of 
London’s West End, housing the group’s 
London-based brands and their employees

Sustainability and governance highlights
•  Agenda for Change process completed, 

with action items established into business 
as usual operations, following publication of 
fifth Leveson report in March 2022

•  Economic Impact Assessment conducted. 
Commitment to investing over £500 
million and creating over 5,000 jobs over 
five years, highlighting the group’s significant 
ongoing contribution to the UK economy

•  Board strengthened with appointment of 
two non-executive directors, including 
one to chair the newly constituted ESG 
Committee

•  Publication of the group’s sustainability 
strategy, further establishing ongoing 
commitment to transparency. Significant 
progress made against our 2021 goals

1  CER designates Constant Exchange Rate translation of 
foreign currency revenue, which gives a truer indication 
of the performance in international markets by removing 
year-to-year exchange rate movements when local 
currency sales are converted to sterling.

04

05

ANNUAL REPORT AND ACCOUNTS 2022 STRATEGIC REPORT STRATEGIC REPORTBOOHOO GROUP PLCBOOHOO GROUP PLC

ANNUAL REPORT AND ACCOUNTS 2022

AT  A  GLANCE

Founded in the heart of 
Manchester’s historic textile 
district in 2006 by Mahmud 
Kamani and Carol Kane as 
boohoo, the group today is 
home to a portfolio of innovative 
fashion brands targeting style 
and quality-conscious consumers 
with up-to-date and inspirational 
fashion. What started as one 
brand, growing extensively in the 
UK and internationally, is today 
a platform of multiple brands 
servicing customers globally, 
generating sales in excess of 
£1.9 billion.

We want to operate a business that is fair to 
all, and kind to the environment, and we are 
working hard to live up to these ambitions. 
We know that there is a lot to fix in the 
fashion industry and we are keen, willing and 
able to play our part.

OUR SUSTAINABILITY STRATEGY

•  Clothes made smarter
•  Suppliers on better terms
•  Our business taking action

OUR BUSINESS PRINCIPLES

•  Challenging the fashion market
•  Responsible
•  Inspired

•  Global
•  Connected
•  Fast

OUR STRATEGIC PILLARS

•  Platform
•  Product
•  People

•  Planet
•  Performance

OUR BUSINESS MODEL

We draw upon our formidable network of 
relationships and resources and expertise in design, 
sourcing, marketing and customer services to 
deliver value to all our stakeholders.

T
R
O
P
E
R

C
I
G
E
T
A
R
T
S

OUR VALUES
Passion
Each day we are inspired to be the best we 
can be. We are focused and committed to 
giving our customers the experience they 
want.

Agile

We are constantly evolving to stay one step 
ahead. We embrace change and grab new 
opportunities with both hands. We are lean, 
effective and efficient.

OUR VISION

To be leading the e-commerce fashion 
market for 16–45-year-old.

Creative
We are unique and aspirational. We are not 
afraid of doing things our way, daring to be 
different. We are creative in thinking and 
design. 

Team
We listen and respond to create a place where 
everyone’s contribution is important. Building 
success through our people and sharing in it 
together. We remember to have fun along 
the way.

T W E N T Y

Our vision is at the very core of our business. 

R VALUES

U

O

–

L

E

D

O

M

N

O

I

S

I

V

R
U
O

S

S

E

N

I

S

U
B

R
U
O
–
S
R
A

O U R STRATEGIC PILL

Y

G

S

E

E

T

L

A

P

R

I

C

N

I

R

P

S
S
E
N
I
S
U
B
R
U
O

T

S

Y

T

I

L

I

B
A
N
I
A
T
S
U
S
R
U
O

Our Business Model, Values and Strategy are all working towards 
achieving this vision to the best of our ability. Our Business Principles 
underpin how we are making our decisions for the forward focus of the 
business. As of this year, we are ensuring everything in our business 
aligns with our Sustainability Strategy, so that we grow our business in a 
sustainable way.

FOR MORE INFORMATION ABOUT OUR 
BUSINESS MODEL GO TO PAGES 16 TO 17 
OF THE REPORT

FOR MORE INFORMATION ABOUT 
OUR SUSTAINABILITY STRATEGY GO TO 
PAGES 41 TO 53 OF THE REPORT

FOR MORE INFORMATION ABOUT OUR 
STRATEGY GO TO PAGES 12 TO 15 OF 
THE REPORT

OUR BUSINESS PRINCIPLES

CHALLENGING THE 
FASHION MARKET
We understand what customers 
want. We operate in an efficient and 
profitable way, delivering value to our 
stakeholders. We invest to create 
a sustainable business.

RESPONSIBLE
We operate with responsibility towards 
all our stakeholders – including 
our customers, employees and 
partners – and in a sustainable way 
to reduce environmental impact.

INSPIRED
With a finger on the pulse of 
fashion, we spot the latest trends 
from all over the world.

GLOBAL
We operate in a global market, 
unhindered by borders, languages 
and physical presence.

CONNECTED
Through a large social media 
following, we connect with  
millions globally.

FAST
Our ‘test and repeat’ model means 
more efficiency, less waste and more 
speed. We make to demand, with top 
sellers re-bought within days, and 
hundreds of new products added daily.

T W E N T Y T W O

07

06

010204030506 STRATEGIC REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
GROWING OUR GROUP

In the year ended 28 February 
2022, we developed a broader 
portfolio of brands and a 
significantly larger target 
addressable market with 500 
million potential customers in 
key markets.

Each brand is able to increase the group’s 
share in each of our markets and is chosen 
specifically to increase the density of our 
portfolio. Our group incorporates clothing, 
shoes, accessories and beauty products 
targeted at 16–45-year-old 
consumers globally.

BOOHOO GROUP PLC

2006

boohoo
boohoo is the young girl’s fashion best friend, 
offering the most up-to-date fashion at 
incredible prices with unbeatable choice, 
great quality and excellent service. The 
brand’s core values are fun, fashion, social and 
inclusive. This translates into a product range 
for every young woman around the world.

DEVELOPMENTS

This iconic brand continues its solid growth 
and increasing its market share. 

2019

COAST
Coast believes that life is for living, fashion 
should be fun and dressing up is for every day. 
The brand produces versatile pieces that are 
easy to wear and are an effortless addition to 
a woman’s own style.

DEVELOPMENTS

This high-growth brand now has a strong 
wedding and occasion wear range to capitalise 
on the return to normal life.

Our new sustainability strategy, UP.FRONT, 
has been embedded into all of our brands 
through a number of key developments over 
the past year. We have launched Ready for 
the Future in many of our brands which are 
our sustainable clothing ranges.

2013

BOOHOOMAN
Combining cutting-edge design with an 
affordable price tag, boohooMAN brings 
young men the latest styles and looks in a 
youthful package, 24/7.

2017

PRETTYLITTLETHING
PrettyLittleThing is a youthful trend leader 
in online women’s fashion, offering a wide 
range of products at great prices, supported 
by an engaging global social media presence. 
The brand aims to help every girl feel like a 
celebrity with her clothes.

2017

2019

NASTY GAL
Rooted in LA, Nasty Gal is a bold and 
distinctive brand for fashion-forward, free-
thinking young women, offering limited 
edition clothing and vintage pieces to a global 
audience. The brand’s largest market so far 
has been in the USA, giving them a global 
reach with enormous potential for growth. 

KAREN MILLEN
Karen Millen is known globally for creating 
beautifully crafted fashion for confident 
women who know their own style. Targeted at 
driven and career-minded women in their 30s 
and 40s, the brand offers high-quality clothes 
for that modern, polished and feminine look.

DEVELOPMENTS

DEVELOPMENTS

DEVELOPMENTS

DEVELOPMENTS

Strong international growth with gathering 
momentum as the brand increases 
market share.

A hugely popular brand that has performed 
well in the year, increasing its market share 
and has exciting plans to open an online 
clothes exchange shop in 2022.

This iconic US brand has established a strong 
following in the UK. Fabulous LA style finds.

Exceptional growth in the USA is adding to 
an already highly successful relaunch of this 
iconic brand.

08

09

ANNUAL REPORT AND ACCOUNTS 2022 STRATEGIC REPORT STRATEGIC REPORTANNUAL REPORT AND ACCOUNTS 2022

GROWING OUR GROUP

CONTINUED

2019 2020 2020

MISSPAP
MissPap is aimed at fashion-conscious young 
women who love fashion and want to create 
looks that are worth sharing with friends.

OASIS
Oasis creates hard-working easy pieces 
that are made for modern life and non-stop 
schedules. The brand’s collection of crafted 
silhouettes, beautiful shapes and pretty 
detailing breathes life into faithful staples. 

WAREHOUSE
Warehouse is a British-born fashion brand 
with a city state of mind. With trending pieces 
designed for every moment, an urban edge 
and essence of tough femininity, the brand 
captures the spirit of club culture in styles 
that look good now and even better later.

DEVELOPMENTS

DEVELOPMENTS

DEVELOPMENTS

MissPap continues to provide statement 
pieces with an affordable price tag.

Growing rapidly, this renowned British 
brand focuses on lifestyle dressing for every 
occasion.

Building the product range with nearly 60% 
more options online.

2021

DEBENHAMS
An online retail market place offering 
everything from fashion, beauty, sport, 
and homeware, Debenhams provides its 
customers with a unique, differentiated and 
exclusive mix of brands. 

DEVELOPMENTS

Beauty, lingerie, homeware, electricals, and 
jewellery – everything you loved about the 
great department store, now online.

2021

2021 2021

BURTON
Burton is a British brand offering menswear 
clothing and accessories that combine 
heritage tailoring with modern style. Burton’s 
exclusive collection includes everything from 
suits to casuals.

DOROTHY PERKINS
Dorothy Perkins is a feminine, versatile and 
affordable brand with rich British heritage. 
The brand has been inspiring and dressing 
women for over 100 years, striving to provide 
flattering fits across all pieces with the 
mantra; if you feel good, you should wear it.

WALLIS
"We understand real women and design 
clothes to help them look and feel great.” 
Wallis is a British brand offering exclusive, 
modern styles aimed at women in their 30s 
and 40s.

DEVELOPMENTS

DEVELOPMENTS

DEVELOPMENTS

Aiming to be the leading pure-play brand for 
the 25–45 year-old modern man.

This iconic British brand is delighting us with 
its relaunch success and targets 25–45 
year-olds.

Continuing to establish itself as the go-to 
destination for the forever 40 woman looking 
for stylish outfits for all occasions.

10

11

 STRATEGIC REPORT STRATEGIC REPORTBOOHOO GROUP PLCOUR STRATEGY

DELIVERING GROWTH 
AND INCREASING 
MARKET SHARE
02
01

Our focus is to maintain 
an outstanding customer 
proposition, with the latest 
fashion at great prices, combined 
with excellent customer service. 

PLATFORM

PRODUCT

STRATEGIC FOCUS

STRATEGIC FOCUS

PEOPLE

03

STRATEGIC FOCUS

PLANET

04

STRATEGIC FOCUS

PERFORMANCE

05

STRATEGIC FOCUS

To this end, we have a plan of continuous 
investment in our systems, infrastructure 
and technology to ensure we offer an 
optimal online shopping experience as we 
look to build for the future and further 
cement our position as a leader in global 
fashion e-commerce. This strategy rests on 
developing our Five Strategic Pillars:

Our Strategy is underpinned by 
our Business Principles:

•  CHALLENGING THE 
FASHION MARKET 

•  RESPONSIBLE 
•  INSPIRED 
•  GLOBAL 
•  CONNECTED 
•  FAST 

We have developed a unique platform, 
through years of investment in technology 
and processes, supply chain relationships and 
with the expertise of a great team of people. 
This platform enables us to penetrate markets 
and expand rapidly, operating multiple brands 
as we progress with our ambition to lead the 
online fashion market.

Product is at the heart of what we do. Our 
teams take inspiration from the latest trends 
from around the world, launching hundreds 
of new products daily. We operate with 
responsibility towards all stakeholders and 
take many steps to ensure our supply chain 
operates in a responsible and sustainable way.

Our people are the fabric of our business. We 
want everyone who works with us, directly 
or indirectly, to be treated fairly, to have the 
opportunity to realise their full potential and 
to be proud to be part of the boohoo family.

We will continue to deliver outstanding 
growth, while working to reduce our impact 
on the planet. We will not be able to solve all 
the challenges we face immediately, but we 
have set ourselves challenging and material 
environmental goals. We will focus on areas 
where we can have the biggest impact first 
and we will report our actions and results in 
an open and transparent way.

We will continue to add appeal and excitement 
by investing in the areas that our customers, 
our people, our suppliers and our stakeholders 
care about to deliver growth in a sustainable 
manner through organic and acquisitive 
means, which will be driven by our relentless 
focus on product, our brands, markets that we 
operate in and our customers.

PROGRESS IN THE YEAR

PROGRESS IN THE YEAR

PROGRESS IN THE YEAR

PROGRESS IN THE YEAR

PROGRESS IN THE YEAR

Integration of four new brands in the year, 
including the set-up of a marketplace solution 
for Debenhams. Additional warehouses 
opened in Daventry and Wellingborough. 
Automation of Sheffield warehouse 
underway. New offices in London for newly 
acquired brands.

Recommendations from the Agenda for 
Change fully implemented with independent 
oversight. Strengthened supply chain 
functions, ESG Committee established. 
International supplier list published.

ESG Committee, with board oversight, 
established. Award of free shares to all 
employees.

Publication of sustainability strategy, driving 
change throughout our business operations. 
More products with recycled or sustainable 
fabric content, less waste, tighter supply 
chain monitoring.

UNDERPINNING 
PLATFORM

•  Challenging the fashion market

•  Fast

•  Inspired

12

UNDERPINNING PRODUCT

UNDERPINNING PEOPLE

UNDERPINNING PLANET

•  Responsible

•  Fast

•  Inspired

•  Connected

•  Responsible

•  Responsible

•  Connected

•  Global

13

Integration of four new brands, Dorothy 
Perkins, Wallis, Burton and Debenhams, into 
our ever-growing portfolio. International 
wholesale operations commenced, boosting 
revenue. Planning commenced for a 
distribution centre in the USA in 2023. 
Further gains in market share across key 
regions such as the UK and US, building on 
strong growth achieved in the previous year.

UNDERPINNING 
PERFORMANCE

•  Challenging the fashion market

•  Inspired

•  Global

ANNUAL REPORT AND ACCOUNTS 2022 STRATEGIC REPORT STRATEGIC REPORTBOOHOO GROUP PLCHOW WE PLAN TO LEVERAGE OUR 
STRENGTHS TO EXPLOIT OUR 
OPPORTUNITIES

T
R
O
P
E
R

C
I
G
E
T
A
R
T
S

Market growth through tried-
and-tested fashion-first 
customer proposition

Rapid extension of target 
addressable market from 100 
million potential customers 
to 500 million via selective 
acquisitions

Scaling wholesale business 
globally with key strategic 
partners 

Opening of US distribution 
centre to accelerate 
US growth

Investment in and 
growth of under-
penetrated, newly-
acquired brands

OPPORTUNITIES
LEVERAGE

Proven success in 
acquiring, integrating and 
rejuvenating brands

Leading customer proposition 
servicing customers from 
16–45-year-olds

Thirteen independently-run 
fashion destinations with 
breadth of price and choice

O

P

P

O

R

T

U

LE
V

N
I
T
I
E

S

E

R

A

G

E

Leverage automation 
investment, driving 
gains to reinvest 
in growth

Successful penetration 
of US market

Further penetration into US 
and Europe markets, where 
online market share is less 
than 0.5% compared to 
approximately 5% in the UK

Highly experienced 
management team with 
entrepreneurial founders

STRENGTH S

ST
R

E

N

G

T

H

S

Digitally native vertical 
brand platform shared 
across brands

Rapidly growing online 
market circa 10% p.a.

Proven track record of 
high growth and market 
share gains

14

Efficient and ethical supply 
model with test and repeat 
strategy, fast response times, 
minimal waste

15

Maximise Debenhams online 
marketplace platform with 
scale across fashion, home 
and beauty, capturing greater 
share of wallet

Further acquisition 
opportunities

EFHDG01100208050903070604ABCANNUAL REPORT AND ACCOUNTS 2022 STRATEGIC REPORTBOOHOO GROUP PLC 
 
BUSINESS MODEL

L DELIVERING VALUE FOR ALL 

OUR STAKEHOLDERS 
We have created a formidable suite of relationships and resources and 
combined this with our insight and understanding of changing consumer 
demands to build a business platform that delivers value to all our stakeholders.

E

D

O

M

S

S

E

N

S

U

B

S

’

P

U

O

R

G

E

H

T

I

Customers and partners

RELATIONSHIPS AND RESOURCES
RELATIONSHIPS

Employees

Our employees are our greatest asset, delivering a 
truly awesome package of skills and knowledge that 
enables us to tackle the most challenging feats

Suppliers

We have developed a comprehensive network 
of suppliers from all corners of the world and we 
continue to work with them to bring us the product 
and services that drive our success

Our customers and partners are our life-blood. We 
engage, listen, learn, create and repeat successfully. 
Our partners help us reach customers globally

RESOURCES

Brands

A portfolio of diverse brands, with a rich heritage and 
consumer loyalty, renewed and developed for today, 
enables us to grow market share

Infrastructure

We have invested millions in state-of-the-art, 
automated distribution centres and great office 
facilities for our talented teams

Technology

Our formidable technology platform comprises best-
of-kind systems and enables us to operate a huge 
volume business with efficiency and accuracy

Financial

Financial resources from our shareholders have been 
boosted by retained profits that have enabled us to 
build a business with the capacity for investment and 
acquisitions

HOW WE OPERATE

We design, source, market and sell fashion clothing, shoes, 
accessories and beauty products to 16–45-year-old 
consumers globally. We implement a ’test and repeat’ model 
that brings the latest trends and fashion inspiration in a matter 
of days or weeks to our consumers across the world

DESIGN AND INSPIRATION

Our skilled designers and buyers have their 
fingers on the pulse of fashion around the 
world to spot the latest trends

ENGAGEMENT AND REPEAT

Sophisticated monitoring of marketing 
and product success enables us to respond 
rapidly to consumer demand and optimise 
customer reach

SOURCING AND PRODUCTION

Buyers tap into a global network of approved 
suppliers to find the best mix of quality and 
price to deliver outstanding value to our 
customers

MARKETING AND 
CUSTOMER ENGAGEMENT

We connect with our consumers through social 
media and innovative advertising, supported 
by influencers and celebrities, and through our 
engaging websites and apps, offering the customer 
the very best online shopping experience

DELIVERY AND  
CUSTOMER CARE

Great customer service is provided by a 
comprehensive choice of delivery options, payment 
methods, and a highly rated customer service centre 
takes care of the entire customer journey

OUR BUSINESS MODEL IS UNDERPINNED BY OUR BUSINESS PRINCIPLES AS WE 
ARE CHALLENGING THE FASHION MARKET, WHILST REMAINING RESPONSIBLE, 
INSPIRED, CONNECTED AND FAST ON A GLOBAL SCALE.

16

17

VALUE GENERATED FOR STAKEHOLDERS

EMPLOYEES

We provide our employees with the opportunity to develop 
their skills and experience in a dynamic business and give 
them a share in its success through share ownership plans 
and bonuses

SUPPLIERS

We operate with our suppliers in a transparent way, 
enabling suppliers to participate in our success as we grow 
and working to improve factory standards. We have invested 
in building a more visible, more sustainable supply chain of 
approved partners

CUSTOMERS

We provide our customers with great product and value at 
prices below those of the high street and with a service that 
is convenient and safe at home

COMMUNITY

We engage with the wider community through our charitable 
work, the Leicester Garment and Textile Workers’ Trust and 
through the provision of jobs in our offices and distribution 
centres that benefit the local area and our suppliers

INVESTORS

Investors have the opportunity for capital growth from 
the enlarged group and potential 500 million addressable 
customer base

PLANET

We are determined to play our part in reducing the 
environmental impact of clothing and our operations through 
our increased focus on sustainability and with the ambitious 
environmental targets we have set for ourselves

FOR MORE INFORMATION ABOUT OUR 
STAKEHOLDER GROUPS GO TO PAGES 
73 TO 76 OF THE STRATEGIC REPORT

0102030405ANNUAL REPORT AND ACCOUNTS 2022 STRATEGIC REPORT STRATEGIC REPORTBOOHOO GROUP PLC 
 
 
AGENDA FOR 
CHANGE

Worked with slave-free 
alliance to create 
whistleblowing training

Opened up our supply chain to the public, 
media and stakeholders

Established our 
Agenda for Change 
programme

Grown with great suppliers

Mapped, monitored 
and consolidated our 
supply chain

Mandated all suppliers 
to cease 
subcontracting CMT 
work

Created an ongoing dialogue 
with key government 
enforcement agencies

Built in-country sourcing 
teams to support our 
international suppliers

Published our 
international 
supplier list

Appointed Sir Brian 
Leveson to provide 
oversight

Appointed 2 new 
non-exec directors

Conducted over 
1,000 audits

Mandated that all UK 
suppliers move to fast 
forward

Worked with local training 
providers to deliver NVQ 
training to garment workers

Launched speak up: 
a new compliance hub

Created a new governance 
and ethical compliance 
committee that reports to 
the board

Significantly Grown our 
responsible and ethical 
sourcing team

Established the 
garment and textile 
workers trust and 
donated £1.1m

Delivered ethical 
sourcing, whistleblowing 
and modern slavery 
training

Published a brand new 
sustainability strategy

Created a brand new 
supplier hub, order 
app and portal

Gifted £85,000 of our 
apprenticeship levy to 
Fashion enter

Opened a brand new 
manufacturing site 
in Leicester

A STRONGER MORE 
SUSTAINABLE FUTURE

In September 2020, the group announced 
its Agenda for Change programme: a series 
of commitments designed to strengthen 
corporate governance, purchasing practices 
and entrench the group’s support for the UK 
garment manufacturing sector more broadly.

The programme encompassed 17 
commitments recommended by Alison 
Levitt QC in her independent report, with 
the commitments broken down into the 34 
deliverables that formed the Agenda for 
Change.

Progress and the validity of completion 
against each of the commitments was 
overseen, scrutinised and examined by two 
independent parties: Sir Brian Leveson, 
whose reports the group made available 
publicly in line with its transparency; and 
experts at KPMG.

We have faced into these issues and are 
proud of the significant progress that we have 
made, which in turn is influencing sustainable 
change in British apparel manufacturing, 
impacting the people who make the products 
that we sell and the wider garment sector.

In March 2022, KPMG formally recognised 
the completion of all aspects of the group’s 
Agenda for Change programme. However, 
the group remains focused on driving 
continual improvement and has embedded 
future actions within the various streams 
of its board-led committees, including the 
Risk Committee, Supply Chain Compliance 
Committee and the new ESG Committee. 

We have implemented both procedural and 
cultural change, driven internally by our 
own teams and informed by the extensive 
work that we have done through working in 
partnership with multiple external stakeholder 
and NGO groups.

After 18 months of dedicated and hard work 
by our talented teams, the boohoo group is a 
stronger and more sustainable business that 
is looking to the future. We are working side 
by side with approved suppliers who share our 
values to support our aim of backing British 
manufacturing.

18

19

ANNUAL REPORT AND ACCOUNTS 2022 STRATEGIC REPORT STRATEGIC REPORTBOOHOO GROUP PLCCHAIRMAN’S STATEMENT

OUR COVID-19 RESPONSE

T
R
O
P
E
R

C
I
G
E
T
A
R
T
S

last two years."“

We continue to gain market 
share, having grown the 
group significantly over the 

The group continues to 
monitor and implement the 
government’s advice on safe 
working conditions in all of 
its facilities and offices in 
the UK and overseas, so that 
all colleagues are kept safe 
and can continue to work 
effectively. 

These measures were subject to change 
throughout the pandemic. There were periods 
during the last two years when all office staff 
worked from home, periods with limited 
rotational workplace visits and periods when 
all but essential workers worked at home. 

Throughout this and the prior year, we 
broadcasted frequent reminders and 
updates to colleagues on safety procedures 
and practices and monitored and tracked 
COVID-19 cases. The business provided 
rapid lateral flow testing in all locations to 
keep our colleagues, their families and their 
communities as safe as possible. At the time a 
writing, we are relieved that life and business 
operations are returning to normality, and 
our hope is that this trend continues both at 
home and abroad.

INCREASING OUR MARKET 
SHARE AND INVESTING 
IN OUR PEOPLE AND OUR 
INFRASTRUCTURE

GROUP ACTIVITIES AND 
PERFORMANCE

Set against extreme comparatives, we are 
proud to have grown revenue by 14% on 
2021 and by 61% on two years ago. Our UK 
performance, up 27%, highlights the strength 
of our brand portfolio and gives us confidence 
in our business strategy. Overall, the 
customer base has risen by 10% to 20 million. 
We continue to gain market share, having 
grown the group significantly over the course 
of the last two years, when apparel markets 
globally remain below pre-pandemic levels. 

The financial performance this year is 
subdued, especially when compared to the 
excellent results of the prior years that 
included the extraordinary events brought 
on by the global COVID-19 pandemic. A 
unique confluence of factors has reduced 
profitability this year: overseas customer 
demand has been subdued by lockdowns; 
rising household costs and the effect 
of extended delivery times; outbound 
carriage costs have risen exponentially due 
to lack of freight capacity; and inbound 
shipping costs have risen equally as steeply, 
together with extended in-transit times. 
As the cost headwinds subside, we will 
see a return to more normal profitability 
levels, driven by the growth potential in our 
larger and more diverse portfolio of brands, 
an improved service proposition, a more 
efficient infrastructure and the far greater 
demographic and number of customers 
that we now serve. In addition, we are at 
an inflection point in our growth strategy: 
we have acquired and relaunched four new 
brands that are undergoing a continued 
rebuilding process and have set up operations 
for them in new warehouses and offices in 
London. This investment comes at a short-
term impact on profitability, as the overheads 
to revenue ratio is greater for the new brands. 
Work to scale the new brands continues 
at pace.

INVESTMENT FOR THE 
FUTURE

Our strong balance sheet has enabled us to 
continue to invest in our infrastructure and 
our new brands. These investments will allow 
us to capture a greater market share from our 
brand diversity, keep ahead of technology to 
continue to deliver an outstanding customer 
proposition and improve efficiency in the 
distribution centres. We have acquired new 
offices in London and continued to improve 
and renovate our offices in Manchester city 
centre, all of which give our colleagues vibrant 
workplaces. Our distribution centre capacity 
has been extended through the acquisition 
of two new facilities in Wellingborough 
and Daventry and the automation project 
in Sheffield continues at pace, which is 
expected to yield significant cost savings. We 
have also announced our intention to open a 
distribution centre in the USA to improve our 
customer proposition in the Americas. This 
warehouse will be key in improving lead times 
to the surrounding geographies, which should 
in turn enhance our international customer 
proposition.

SUSTAINABILITY

I feel especially proud of the achievements of 
our sourcing, compliance and sustainability 
teams, who have worked hard to deliver the 
Agenda for Change. As Sir Brian Leveson 
mentioned in his final report, supplier 
compliance monitoring is a continuous 
programme, and one we are committed to in 
full, but we have completed the initial goals 
we set ourselves in establishing rapid change 
necessary to our business operations. We 
have to be a sustainable business if we are 
to continue to prosper and our sustainability 
section in this report lays out our strategy in 
this regard.

OUR TEAM

As always, on behalf of the board, I extend 
our thanks and appreciation to all our 
colleagues and partners who have contributed 
to our success and who are a foundation of 
our business ambition.

Mahmud Kamani
GROUP EXECUTIVE CHAIRMAN 

3 May 2022

20

21

S
T
R
A
T
E
G
I
C

R
E
P
O
R
T

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLC 
 
 
 
REVIEW OF THE BUSINESS

PERFORMANCE 
DURING THE YEAR

T
R
O
P
E
R

C
I
G
E
T
A
R
T
S

GROUP OVERVIEW

Group revenue for the year increased by 14% (14% CER) to £1.983 
billion from £1.745 billion in 2021 and over the two-year period 
increased by 61% from £1.235 billion in 2020, at a time when apparel 
markets globally remain below pre-pandemic levels. International 
revenue growth was dampened by the continued impacts of the 
pandemic, due to extended delivery times and weaker consumer 
demand. Growth in the UK, however, was very strong, supported by 
organic growth in the existing brands and augmented by the newer 
acquisitions. Return rates climbed to pre-pandemic levels, following 
the exceptionally low levels in the previous year, which impacted net 
sales growth in the second half of the financial year.

Adjusted EBITDA was £125.1 million (2021: £173.6 million; 2020: 
£126.6 million), a decrease of 28% on the previous year and 1% 
on 2020. Gross product margin was maintained at a level only 
170bps lower than in the prior year at 52.5%, despite inbound 
shipping expenses rising substantially due to the shortage of shipping 
containers and lack of airfreight capacity, which, after mitigation, 
presented approximately £22 million of headwind. Relative to 2020 
rates, volume-adjusted marketing costs have been higher by £22 
million in the face of weaker demand and investment in the newer 
brands. Outbound carriage expenses continued to be elevated, and 
represented a £38 million increase above pre-pandemic rates.  
These headwinds together have reduced profitability and resulted in 
Adjusted EBITDA margin of 6.3% (2021: 10.0%; 2020: 10.2%).  
Profit before tax was £7.8 million (2021: £124.7 million;  
2020: £92.2 million), a decrease of 94% on 2021 and 92% on 2020. 

+61%

two-year growth

£125M

Adjusted EBITDA

6.3%

Adjusted EBITDA margin

Adjusted diluted earnings per share was 
4.39p, down 49% on the prior year and 25% 
on 2020. Diluted (loss)/earnings per share 
was (0.32)p, a decrease of 104% (2021: 
7.25p; 2020: 5.35p).

During the year, the group incurred a 
number of significant, non-recurring costs, 
which have been shown as exceptional items 
in the financial statements and have not 
been included in the adjusted performance 
measures. These items relate to: dual running 
and inefficiency costs within warehouses; 
legal expenses and redundancy costs 
associated with the acquisition of the new 
brands in February 2021; additional costs 
of working at the Sheffield warehouse 
during the automation installation; and 
irrecoverable sales taxes on customer returns 
from the EU during the period after Brexit 
and before simplified procedures in the EU 
became operational. These exceptional items 
amounted to £35.8 million and are detailed in 
note 1 of the financial statements.

Cash generation was lower than prior years 
due to the inventory build to service the 
brand portfolio and to the longer product lead 
times caused by the global issue of lengthy 
shipping times and the expansion of the 
supplier base that included a larger overseas 
element, reflecting the group’s larger 
portfolio of brands. 

OVERVIEW
Revenue

Gross profit

Gross margin

Profit before tax
Diluted (loss)/
earnings per share
Net cash2 at year-
end

Adjusted 
measures3:
Adjusted EBITDA4

% of revenue
Adjusted EBIT5

% of revenue
Adjusted profit 
before tax6
Adjusted diluted 
earnings per share7

2022
£ million

1,982.8

1,041.1

52.5%

7.8

2021
£ million

1,745.3

945.2

54.2%

124.7

2022 
change on 
2021

+14%

+10%

-170bps

-94%

2020
£ million

1,234.9

666.3

54.0%

92.2

2022 
change on 
20201

+61%

+56%

-150bps

-92%

(0.32)p

7.25p

-104%

5.35p

-106%

1.3

276.0 -£275 million

240.6 -£239 million

125.1

6.3%

84.1

4.2%

82.5

173.6

10.0%

149.3

8.6%

-28%

-370bps

-44%

-440bps

126.6

10.2%

107.0

8.7%

149.9

-45%

108.3

4.39p

8.67p

-49%

5.88p

-1%

-390bps

-21%

-450bps

-24%

-25%

1  Change on 2020, two years ago, compares current trading to the pre-pandemic period to give a better understanding of 

performance when compared to the unusual growth and characteristics of trade in 2021.

2  Net cash is cash less borrowings, excluding lease liabilities.
3  Adjusted items, which are not statutory measures, show the underlying performance of the group excluding large, 

non-cash and exceptional items (note 1).

4  Adjusted EBITDA is calculated as profit before tax, interest, depreciation, amortisation, share-based payment charges and 

exceptional items. 

5  Adjusted EBIT is calculated as profit before tax, interest, amortisation of acquired intangible assets, share-based payment 

charges and exceptional items.

6  Adjusted profit before tax is calculated as profit before tax, excluding amortisation of acquired intangible assets, 

share-based payment charges and exceptional items.

7  Adjusted diluted earnings per share is calculated as diluted earnings per share, adding back amortisation of acquired 

intangible assets, share-based payment charges and exceptional items. 

22

23

ANNUAL REPORT AND ACCOUNTS 2022 STRATEGIC REPORTBOOHOO GROUP PLC 
 
GEOGRAPHIC REVENUE 
GROWTH  (£m)

.

m
8
2
0
2

,
1
£

m

1
.
5
4
9
£

.

m
4
9
7
6
£

.

m
2
8
8
4
£

.

m
6
5
5
3
£

2018

2019

2020

2021

2022

      UK

.

m
7
4
4
2
£

.

m
2
9
1
2
£

.

m
4
8
8
1
£

m

1
.
5
1
1
£

.

m
3
6
6
£

2018

2019

2020

2021

2022

       RO EUROPE

m

1
.
5
3
4
£

m
6
.
1
5
4
£

.

m
6
3
6
2
£

.

m
7
2
9
£

.

m
3
6
6
1
£

2018

2019

2020

2021

2022

       USA

.

m
4
0
2
1
£

.

m
2
9
0
1
£

.

m
5
3
0
1
£

.

m
3
7
8
£

.

m
2
5
6
£

2018

2019

2020

2021

2022

       RO WORLD

ACTIVE CUSTOMER 
GROWTH (m)

m
9
9
1

.

m
0
8
1

.

m
9
3
1

.

m
4
6

.

m
0
7

.

2018

2019

2020

2021

2022

Operating cash flow was £10.3 million (2021: 
£201.1 million; 2020: £127.3 million). Net 
cash flow was down £174.7 million (2021: 
£30.6 million; 2020: £47.6 million), 
following significant infrastructure capital 
expenditure of £261.5 million. Our net cash 
balance at the year-end reduced to £1.3 
million (net cash, 2021: £276.0 million; 
2020: £240.6 million), with total liquidity of 
£101.3 million. After the year-end, the group 
secured a new £325 million rolling capital 
facility, increasing from the previous £100 
million facility, which was fully drawn at the 
year-end.

The group has invested heavily in preparation 
for growth from both its existing brands 
and more recent acquisitions. Two new 
distribution centres have been opened and 
become operational in Wellingborough 
and Daventry and the automation of the 
Sheffield distribution centre has commenced, 
with an estimated completion date of 
September 2022. Capital expenditure on 
these facilities has amounted to £120.3 
million. The acquisition of our London office 
was completed in April 2021 and additional 
studio facilities in London were acquired in 
September 2021 for a combined £88 million. 
We have also invested in our IT systems, with 
£32.0 million of expenditure that enhances 
both platform stability and additional 
operating abilities, such as marketplace.

Active customer numbers in the last 12 
months increased by 10% to 19.9 million and 
have increased 43% over the last two years, 
as a result of organic growth from our brands 
and extension of our target addressable 
market through brand acquisitions. Order 
frequency increased marginally from 3.03 
to 3.14 times p.a. and average order value 
increased by 8% to £48.16. The number of 
items per basket decreased from 3.34 to 
3.04, driven partly by the addition of the new 
brands with lower basket sizes and partly to a 
return to closer to pre-pandemic basket sizes 
in our established brands. 

PERFORMANCE BY 
MARKET

UK
The UK market continues to be the largest 
for the group, accounting for 61% of revenue 
(2021: 54%). Overall growth across all brands 
was strong, up 27% on 2021 and up 77% on 
2020, driven by the success of our multi-
brand strategy. Return rates have increased 
back to pre-pandemic levels, being 9.8%pts 
above the prior year at 33.7%. This is partly 
attributable to the change in the product mix 
from more casual items to occasion wear 
and to the introduction of the newer, higher 
price point brands, which all have higher 
return rates.

Gross margin reduced slightly from 50.9% 
to 49.4%, despite the substantial increases in 
inbound shipping. Prices were raised across 
some product lines to offset the increased 
logistics costs, where we were unable to 
change sourcing to alternative geographic 
regions to reduce the impact of these cost 
increases. Nevertheless, we are greatly 
encouraged by the progress we are making in 
growing our market share in the UK.

Rest of Europe
Our revenue in the rest of Europe decreased 
by 10% over 2021, although increased by 
16% on 2020, as the effect of continued 
lockdowns has hampered the recovery of 
demand together with the longer delivery 
times. Return rates were only marginally 
higher than in the prior year. Gross margin 
remained healthy at 54.5%, down 1.7%pts on 
the prior year.

USA
Growth in the USA was 4% up on 2021 and 
up 71% on 2020. Return rates increased 
marginally, but the continued extended 
delivery times, driven by reduced airfreight 
capacity, have subdued demand on the 
group’s established brands. Menswear has 
grown strongly as it gains market share and 
gathers momentum, as have the newer 
brands, albeit from a low base. Gross margin 
decreased slightly by 0.1%pts to 59.8%. 

24

Rest of World
Revenue in the rest of the world has 
decreased by 10% on the prior year to £109.2 
million (increased by 5% on 2020), impacted 
undoubtedly by the delays in the distribution 
network caused by greatly reduced airfreight 
capacity. Gross margin declined slightly from 
54.9% to 52.5%, a relatively small reduction 
given the challenging conditions in overseas 
territories brought about by the pandemic. 

Airfreight capacity constraints, caused by 
the pandemic, also kept distribution costs to 
the more distant markets high and these are 
expected to continue for some time to come. 
Nevertheless, the region delivered growth in 
the fourth quarter as a result of the positive 
contribution from wholesale.

Agenda for Change
Progress continued at pace in the Agenda 
for Change, with the publication of the full 
UK manufacturer list in March 2021 and the 
international manufacturer list in September 
2021. Sir Brian Leveson’s fifth and final 
report on Agenda for Change was published 
in March 2022 and highlighted, in particular, 
the strengthening of the product compliance, 
sourcing, sustainability and quality assurance 
teams and completion of the actionable items 
contained in the Levitt Review. Further details 
of the progress of the Agenda for Change are 
contained in a separate section in this report 
on page 18.

Corporate Governance
The group has delivered on its commitment 
to strengthen its corporate governance with 
the appointment of two new and independent 
non-executive directors. Tim Morris joined 
the board in May 2021 and brings a wealth 
of experience built on his career in legal 
services and in business entrepreneurship, 
which will be invaluable as he focuses on the 
oversight of risk and corporate governance. 
Additionally, Kirsty Britz joined the board in 

October 2021. Kirsty has spent a large part of 
her career on sustainability and professional 
standards and brings expertise that will 
assist the group in defining and executing 
its sustainability practices. The group has 
recently constituted an ESG Committee, 
which will oversee its ESG strategy and 
provide recommendations to the Executive 
ESG group. These enhancements ensure 
that key ESG matters are considered by 
leaders and decision-makers, who are 
appraised of the relevant information, at the 
appropriate time. 

With the completion of the Agenda for 
Change programme, we are embedding the 
core themes of the programme – corporate 
governance, purchasing practices and our 
support for the garment sector – into 
sustainability KPIs across our business that we 
monitor monthly.

Sustainability
We recognise the environmental impact 
of fashion and our responsibility to reduce 
the negative aspects of production, waste 
and poor longevity of apparel. We have built 
a sustainability function in our business 
and have developed a strategy to target 
three material areas of focus: clothes made 
smarter; suppliers on better terms; and our 
business taking action. The ESG function is 
overseen by a non-executive director with 
expertise in the subject. Full details on our 
sustainability strategy and our results to date 
can be found on pages 46-66 and within 
our published documents on our corporate 
website.

In the last year, the group published its 
sustainability strategy, UP.FRONT, with 
three pillars:

1.  Clothes made smarter;
2. Suppliers on better terms; and 
3. Our business taking action. 

25

Clothes made smarter: the group is 
targeting increases in products made from 
more sustainable materials (targeting all 
polyester and cotton to be more recycled or 
sustainably sourced by 2025); improvements 
in sustainably-designed products; the 
introduction of resale and recycling offers 
across our brands by 2023 (with the 
PLT resale marketplace due to launch in 
FY2023); and increases in recycled content 
in our labelling and packaging.

Suppliers on better terms: focuses on 
transparency, standards and programmes. 
Global supplier and factory lists have 
been published, as well as our responsible 
purchasing practices. More robust supplier 
standards and a rigorous management 
programme have been implemented by our 
sourcing teams, supported by improved 
systems to order, monitor and track products 
ordered from our suppliers. The group also 
became a member of Fast Forward, and by 
September 2022 will have completed the 
Fast Forward audit programme in its UK 
supply chain. In the last year, the group has 
also set up and donated £1 million to the 
Garment and Textile Works Trust in Leicester 
and recently opened its manufacturing centre 
of excellence in Thurmaston Lane.

Our business taking action: the group has 
made progress in the last year under its third 
sustainability pillar; embedding sustainability 
risks and opportunities into decision-making 
and KPIs (and the constitution of a dedicated 
ESG Risk Committee). The group has set out 
climate change targets based on the Science-
Based Targets Initiative, with the goal of 
achieving carbon reductions across our value 
chain that are equivalent to 52% reduction in 
emissions relative to our growth by 2030. 

ANNUAL REPORT AND ACCOUNTS 2022 STRATEGIC REPORT STRATEGIC REPORTBOOHOO GROUP PLCKEY PERFORMANCE INDICATORS

CONTINUED PROFITABLE GROWTH
FINANCIAL REVIEW

Revenue

£1,983 MILLION

Active Customers

19.9 MILLION

Number of Orders

62.4 MILLION

m
3
8
9
,
1
£

m
5
4
7
,
1
£

m
9
9
1

.

m
0
8
1

.

m
4
2
6

.

m
7
4
5

.

2021

2022

2021

2022

2021

2022

Order Frequency

Conversion Rate to Sale

3.14

4
1
.
3

3
0
3

.

2.76%

2
7
2

.

6
7
2

.

Average Order Value

£48.16

6
1
.
8
4
£

.

9
5
4
4
£

2021

2022

2021

2022

2021

2022

Number of Items per Basket

3.04

4
3
3

.

4
0
3

.

2021

2022

REVENUE BY 
GEOGRAPHICAL MARKET
UK
Rest of Europe
USA
Rest of world

2022
£ million
1,202.8
219.2
451.6
109.2
1,982.8

2021
£ million
945.1
244.7
435.1
120.4
1,745.3

2022 
change on 
2021
+27%
-10%
+4%
-9%
+14%

2022 
change on 
2021
CER
+27%
-9%
+4%
-10%
+14%

2020
£ million
679.4
188.4
263.6
103.5
1,234.9

KPIS
Active customers1
Number of orders
Order frequency2
Conversion rate to sale3
Average order value4
Number of items per basket

1  Defined as having shopped in the last 12 months on the website and app, including marketplace.
2  Defined as number of website and app orders in last 12 months divided by number of active customers.
3  Defined as the percentage of website and app orders taken to internet sessions.
4  Calculated as gross sales including sales tax divided by the number of orders.
Note: 2020 data not available due to improved data gathering introduced in 2021 and 2022.

2022
19.9 million
62.4 million
3.14
2.76%
£48.16
3.04

2021
18.0 million
54.7 million
3.03
2.72%
£44.59
3.34

2022
change on 
2020
+77%
+16%
+71%
+6%
+61%

2022 
change on 
2021
+10%
+14%
+4%
+4bps
+8%
-9%

26

27

ANNUAL REPORT AND ACCOUNTS 2022 STRATEGIC REPORT STRATEGIC REPORTBOOHOO GROUP PLCFINANCIAL REVIEW

CONTINUED

CONSOLIDATED INCOME STATEMENT
Revenue
Cost of sales
Gross profit
Gross margin

Operating costs
Other income
Adjusted EBITDA
Adjusted EBITDA margin %

Depreciation 
Amortisation of other intangible assets
Adjusted EBIT
Adjusted EBIT margin %

Adjusting items:
Amortisation of acquired intangible assets
Equity-settled share-based payment charges
Exceptional items
Operating profit

Finance income
Finance expense
Profit before tax
Tax
(Loss)/profit after tax for the year

2022
£ million
1,982.8
(941.7)
1,041.1
52.5%

(916.1)
0.1
125.1
6.3%

(32.0)
(9.0)
84.1
4.2%

(12.8)
(26.1)
(35.8)
9.4

–
(1.6)
7.8
(11.8)
(4.0)

2021
£ million
1,745.3
(800.1)
945.2
54.2%

(772.6)
1.0
173.6
10.0%

(20.1)
(4.2)
149.3
8.6%

(5.5)
(19.7)
–
124.1

0.9
(0.3)
124.7
(31.3)
93.4

2022
change on 
2021
+14%
+18%
+10%
-170bps

-28%
-360bps

-44%
-440bps

-92%

-94%

-104%

2020
£ million
1,234.9
(568.6)
666.3
54.0%

(539.9)
0.2
126.6
10.2%

(16.6)
(3.0)
107.0
8.7%

(5.1)
(11.0)
–
90.9

1.7
(0.4)
92.2
(19.3)
72.9

2022
change on 
2020
+61%
+66%
+56%
-150bps

-1%
-400bps

-21%
-450bps

-90%

-92%

-105%

Diluted (loss)/earnings per share

(0.32)p

7.25p

-104%

5.35p

-106%

Adjusted profit after tax for the year
Amortisation of acquired intangible assets
Share-based payment charges
Exceptional items
Adjustment for tax
(Loss)/profit after tax for the year
Adjusted profit for the year attributable to shareholders of the 
company
Adjusted diluted earnings per share

56.3
(12.8)
(26.1)
(35.8)
14.4
(4.0)

56.3
4.39p

113.8
(5.5)
(19.7)
–
4.8
93.4

108.5
8.67p

-51%

-48%
-49%

86.0
(5.1)
(11.0)
–
3.0
72.9

69.9
5.88p

-35%

-19%
-25%

Revenue in the financial year grew 14% (up 61% on a two-year basis), with strong growth in the UK partly offset by weaker demand in overseas 
markets due largely to extended delivery timeframes, which negatively impacted the group’s international proposition to customers. Gross margin 
declined 170bps year-on-year, as a consequence of elevated inbound shipping costs arising from the pandemic.

Operating costs, comprising distribution costs and administrative expenses excluding depreciation and amortisation, have increased by 190bps to 
46.2% of revenue, driven by higher marketing costs and continued high levels of overseas distribution costs caused by the pandemic.

Adjusted EBITDA, which is not a statutory measure, represents earnings before interest, tax, depreciation, amortisation, non-cash share-based 
payments charges and exceptional items. It provides a useful measure of the underlying profitability of the business. Adjusted EBITDA decreased by 
28% from £173.6 million to £125.1 million and, as a percentage of revenue, decreased from 10.0% to 6.3%.

Adjusted profit after tax, as with Adjusted EBITDA, provides another more consistent measure of the underlying profitability of the business by 
removing non-cash amortisation of intangible assets relating to the acquisition of new brands (being their trademarks and customer lists), share-
based payment charges and exceptional items. 

Exceptional items relate to: dual running and inefficiency costs of the warehouses; legal expenses and redundancy costs of some employees 
associated with the acquisition of the new brands in February 2021; additional costs of working at the Sheffield warehouse during the automation 
installation; and irrecoverable sales taxes on customer returns from the EU during the period after Brexit and before simplified procedures in the 
EU became operational. These exceptional items amounted to £35.8 million. Exceptional items are shown in more detail in note 1 of the financial 
statements on page 113.

TAXATION

The effective rate of tax for the year was 151.3% (2021: 25.1%), which is higher (2021: higher) than the UK statutory rate of tax for the year of 
19.0% (2021: 19.0%), due to the revaluation of deferred tax liabilities in line with the increase in corporation tax rates to 25%, expenditure not 
deductible for tax purposes, being principally depreciation on buildings and fit-out, disallowable legal claims and share-based payment charges on 
growth shares.

CONSOLIDATED STATEMENT OF FINANCIAL POSITION
Intangible assets
Property, plant and equipment
Right-of-use assets
Financial assets
Deferred tax asset
Non-current assets

Working capital
Lease liabilities
Net financial assets/(liabilities)
Cash and cash equivalents
Interest-bearing loans and borrowings
Deferred tax liability
Net current tax asset/(liability)
Net assets

2022
£ million
128.5
349.2
49.7
2.8
7.5
537.7

(12.7)
(51.9)
7.4
101.3
(100.0)
(25.3)
7.8
464.3

2021
£ million
118.3
141.6
16.7
13.1
3.2
292.9

(90.9)
(18.3)
12.6
276.0
–
(4.2)
4.4
472.5

2020  
£ million
42.3
119.2
14.6
4.5
6.0
186.6

(63.9)
(16.2)
(9.0)
245.4
(4.8)
(3.6)
(6.6)
327.9

There has been a substantial investment in property and distribution centres to facilitate our next growth phase, which has been partly funded out 
of cash resources and partly from the fully drawn rolling capital facility of £100 million. Working capital has increased largely because of the build in 
inventory to service the new brands along with the growth of the business in general.

INTANGIBLE AND FIXED ASSET ADDITIONS
Purchased intangible and fixed assets
Intangible assets
 Trademarks and customer lists
 Software

Tangible fixed assets
 Distribution centres
 Offices, office equipment, fixtures and fit-outs
 Motor vehicles

Total intangible and fixed asset additions

2022
£ million

2021
£ million

2020  
£ million

–
32.0
32.0

120.3
109.0
0.2
229.5
261.5

73.4
12.3
85.7

16.9
20.0
0.1
37.0
122.7

19.4
3.8
23.2

15.4
6.6
0.4
22.4
45.6

LIQUIDITY AND FINANCIAL RESOURCES

Operating cash flow was £10.3 million compared to £201.1 million in the previous year and free cash outflow after tax was £251.2 million compared 
to an outflow of £121.8 million in the previous financial year. Capital expenditure and intangible asset purchases were £261.5 million, which includes 
a £120.3 million investment in our distribution centres to support projected growth in the business. The closing cash balance for the group was 
£101.3 million and the net cash balance £1.3 million. In March 2022, a new £325 million rolling capital facility was secured.

28

29

ANNUAL REPORT AND ACCOUNTS 2022 STRATEGIC REPORT STRATEGIC REPORTBOOHOO GROUP PLCFINANCIAL REVIEW

CONTINUED

CONSOLIDATED CASH FLOW STATEMENT
(Loss)/profit after tax for the year

2022
£ million
(4.0)

2021
£ million
93.4

2020  
£ million
72.9

Share-based payments charge
Depreciation charges and amortisation
Finance income
Finance expense
Loss on sale of fixed assets
Tax expense
Increase in inventories
Increase in trade and other receivables
Increase in trade and other payables
Operating cash flow
Capital expenditure and intangible asset purchases
Acquisition of new brands
Acquisition of non-controlling interest in PrettyLittleThing
Tax paid
Free cash outflow after tax

Net proceeds from the issue of ordinary shares
Purchase of own shares by EBT
Finance income received
Finance expense paid
Dividend paid to non-controlling interests
Lease payments
Increase in/(repayment) of borrowings
Net cash (out)flow

Cash and cash equivalents at beginning of year
Cash and cash equivalents at end of year

26.1
53.8
–
1.6
–
11.8
(134.5)
(17.7)
73.2
10.3
(261.5)
–
–
–
(251.2)

6.8
(19.2)
–
(0.9)
–
(10.2)
100.0
(174.7)

276.0
101.3

19.7
29.8
(0.9)
0.3
–
31.3
(45.8)
(8.8)
82.1
201.1
(49.3)
(73.4)
(161.9)
(38.3)
(121.8)

201.4
(39.4)
1.2
(0.1)
–
(5.9)
(4.8)
30.6

245.4
276.0

11.0
24.7
(1.7)
0.4
0.2
19.3
(32.3)
(9.4)
42.2
127.3
(26.2)
(19.4)
–
(11.6)
70.1

2.7
(14.9)
1.8
(0.3)
(3.4)
(6.0)
(2.4)
47.6

197.8
245.4

TRENDS AND FACTORS LIKELY TO AFFECT FUTURE PERFORMANCE

The global market for online fashion is forecast to continue to grow, which provides a favourable backdrop for the group with much opportunity for 
further growth. Customers throughout the world are seeking a wide choice of quality fashion forward products at value prices, generally lower than 
those available on the high street, with the convenience of home delivery. The group’s target market has a high propensity to spend on fashion and 
the market has proven to be quite resilient to external macroeconomic factors.

The pandemic has impacted our business and is most significantly seen in the unpredictability of customer demand, the rate of customer returns, 
the increase in shipping times and the cost of shipping on both inbound and outbound products. Some of these factors, such as the rate of 
customer returns, have already reverted from the low rates during the pandemic to rates seen before the pandemic, while other factors such as 
the shipping cost increases are taking longer to move towards pre-pandemic levels. We expect shipping costs to continue at elevated levels during 
FY2023. Wage costs have also risen, given heightened levels of inflation, and in the UK the group will incur a 1.25% increase in National Insurance 
and a 6.6% increase in the National Living Wage expected from April 2022. Higher levels of inflation have also been seen in materials and the group 
will work to mitigate these costs across labour and materials where possible.

OUTLOOK

Heading into the new financial year, the group 
is planning the business on the basis that the 
pandemic-related external factors impacting 
performance in FY2022 will continue for the 
year ahead. The group’s priorities therefore 
are focussing on optimising its operations, 
including:

LONGER-TERM COMPETITIVE POSITIONING AND 
OPPORTUNITY TO TAKE MARKET SHARE UNCHANGED

The group expects to emerge from the pandemic in a far stronger position compared to two 
years ago. Reflecting significant and ongoing investments in its platform, brands, distribution and 
people, the group has:

•  A broader portfolio of brands and a significantly larger target addressable market with 500 

million potential customers across key markets

•  Greater infrastructure capacity capable of supporting in excess of £4 billion of net sales, with 

automation investments driving future efficiencies

•  Sourcing and freight

•  Committed to opening a new distribution centre in the USA, significantly strengthening the 

customer proposition

•  20 million customers globally 

•  Numerous growth opportunities through the group’s direct to consumer proposition, 

Debenhams and strategic partnerships with select partners globally. 

We remain extremely confident in the group’s future growth prospects, and as short-term 
demand uncertainty and material cost headwinds as a result of the pandemic unwind, the group’s 
belief that it continues to be capable of executing its strategy aimed at leading the fashion 
e-commerce market remains unchanged.

S
T
R
A
T
E
G
I
C

R
E
P
O
R
T

Targeting increased sourcing from near-
shore markets, leveraging the flexibility 
that exists in the group’s diverse supplier 
base to reduce lead times that have been 
negatively impacted through global supply 
chain challenges in FY2022 and exposure 
to fluctuating inbound freight costs that 
remain elevated.

•  Stock management and returns

Operating with lower levels of inventory 
through tighter stock management and 
increased levels of open to buy, giving 
greater flexibility to react to changes in 
demand mid-season. Whilst returns rates 
are expected to remain around current 
levels during FY2023, the group will 
annualise material increases in return rates 
in the first half of the new financial year. 

•  Cost management

The group has commenced a cost 
efficiency programme, and by scaling 
recent acquisitions that have already 
received significant investment, overheads 
across the group can be leveraged.

•  Unlocking strategic enablers

Focusing resources and capital investment 
into key projects to support strategic 
growth, including: onboarding new 
wholesale partnerships; upgrading the 
Debenhams technology platform; going 
live with automation in our Sheffield 
distribution centre; and progressing our 
US distribution centre ahead of go-live 
in 2023

By focusing on these areas, the group will 
be in a position of greater financial and 
operational strength, and well-positioned 
to rebound strongly as pandemic-related 
headwinds ease, allowing it to capitalise on 
its significantly expanded target addressable 
market, returning towards normalised growth 
rates of 25% per annum post-pandemic and 
adjusted EBITDA margin rebuilding back 
to 10%.

30

31

ANNUAL REPORT AND ACCOUNTS 2022 STRATEGIC REPORTBOOHOO GROUP PLC 
 
RISK MANAGEMENT 
HOW WE MANAGE RISK

A MESSAGE FROM SHAUN 
MCCABE 

Dear Shareholders,

The board recognises that a robust risk 
management framework is a fundamentally 
important part of our ability to maintain 
stakeholder confidence. Since the 
establishment of the Risk Committee 
in December 2020, we have dedicated 
focus to the evolution of our internal risk 
controls, policies and procedures as part of 
our commitment to deliver the Agenda for 
Change programme. I believe such has been 
integral to achieving our aim of entrenching 
effective risk management throughout the 
business. 

As the Agenda for Change shifts to being 
embedded as part of business as usual, 
the board has given clear indications of its 
appetite for dealing with risk and willingness 
to introduce enhanced audit where required. 
The board is alive to the need to ensure that 
the high level of oversight achieved during the 
past 18 months is not lost in this transition. 
The Risk and Audit Committees will have an 
important role to play in this area, alongside 
the newly established ESG Committee. 

I am personally delighted of the progress we 
have made but it is important to highlight 
that our journey is ongoing. As part of our 
commitment to shareholders, we will closely 
monitor independent assurance from the 
internal audit function as to the adequacy and 
effectiveness of the group’s internal controls 
and risk management systems, particularly 
as they relate to key Agenda for Change 
programme risks. 

The board remains vigilant to significant risks 
faced by the group, including unprecedented 
and fluctuating supply chain costs and 
the increasing likelihood of complex data 
breaches and ransomware attacks from 
external threats. In the year ahead, we 
will renew our focus on the continued 
development of our cybersecurity strategies 
and internal controls, and spend time 
understanding, managing, controlling, and 
mitigating key strategic risks across the 
business. 

Shaun McCabe
NON-EXECUTIVE DIRECTOR AND CHAIR 

OF THE RISK AND AUDIT COMMITTEES

3 May 2022

The board has overall 
responsibility for risk 
management, validating the 
appropriateness of the supporting 
system of internal controls and 
for reviewing their effectiveness. 
Effective risk management is an 
evolving and continuous process; 
our aim is to embed effective 
risk management throughout 
the business in order to manage 
risk in a way that helps the group 
achieve its objectives.

During the last financial year there have 
been ongoing improvements to the risk 
management framework at boohoo group plc 
and the way we manage risk, this includes but 
is not limited to:

•  The evolution of the risk management 
policy, approved annually by the board;

•  The establishment of additional risk 
focused governance structures;

•  The provision of risk management training 

to senior executives;

•  Continued assessment of risk appetite at 

board level;

•  Dedicated risk management resource 
within the internal audit and risk team;

•  The introduction of a leading risk 
management and audit software 
system; and

•  Liaising with external partners, including 
KPMG, on ensuring the Agenda for 
Change programme is comprehensively 
transitioned within the risk management 
framework.

T
R
O
P
E
R

C
I
G
E
T
A
R
T
S

“

I am personally delighted 
of the progress we have 
made but it is important to 
highlight that our journey  
is ongoing."

RISK GOVERNANCE

In the year ended 28 February 2021, the 
group had established an Executive Risk 
Group and Risk Committee to oversee and 
monitor the improvements being made in 
relation to risk management. Below this 
level, we had established functional risk 
groups across the business to identify, 
assess, monitor and manage risks held at a 
functional level.

In the year to February 2022, further 
governance structures have been 
embedded into the group. The Treasury 
Review Committee and Health and Safety 
Committee report functional risks to the 
Executive Risk Group and Risk Committee.

The Supply Chain Compliance Committee 
was formed as part of the Agenda for Change 
programme as the stand-alone governance 
committee overseeing supply chain risks and 

issues and reporting to the board. Over the 
last financial year, this has formed a key part 
of our supply chain governance processes. 
With the conclusion of the Agenda for Change 
programme, the reporting and governance for 
supply chain compliance moves into the risk 
management framework with a Governance 
and Ethical Compliance Committee, reporting 
to the Executive Risk Group, Risk Committee 
and board. 

As noted in the Corporate Governance section 
on page 69 there are a number of other 
governance improvements that have been 
made in the last financial year that all directly, 
or indirectly, report risk-related matters into 
the Executive Risk Group and Risk Committee. 
There are also new governance structures 
being embedded into the group in the financial 
year 2023.

32

33

ANNUAL REPORT AND ACCOUNTS 2022 STRATEGIC REPORTBOOHOO GROUP PLC 
 
RISK MANAGEMENT 
HOW WE MANAGE RISK

CONTINUED

OUR RISK MANAGEMENT APPROACH

KEY (movement in year)
➞

➞

N

INCREASED

LEVEL

DECREASED NEW

The following are considered to be the principal risks and uncertainties as at the year ending 28 February 2022. 

Introduced in financial year 2022/23

Governance and Ethical 
Compliance Committee
At least quarterly monitoring of 
FUNCTIONAL RISK

PLC Board
Twice yearly monitoring of STRATEGIC RISK

Strategic risk reporting

Risk appetite

Risk Committee
Quarterly monitoring of STRATEGIC RISK

Strategic risk reporting

Functional risk reporting

Executive Risk Management Group
Quarterly monitoring of STRATEGIC RISK
and escalated FUNCTIONAL RISK 

Functional risk reporting

Functional risk reporting

Executive Focus Groups
At least quarterly monitoring 
of FUNCTIONAL RISK

Functional risk reporting

Risk owners
Continuous identification and  
management of FUNCTIONAL RISK

Introduced in the last financial year

Treasury Review Comittee
At least quarterly monitoring of 
FUNCTIONAL RISK

Health and Safety Committee
At least quarterly monitoring of 
FUNCTIONAL RISK

• 

Identify – Top down and bottom up identification methods including workshops, interviews, committees, focus groups and ad hoc. 

•  Assess - Prioritisation and measurement of risks using consistent risk assessment methods and against risk appetites agreed with the board.
•  Manage – Identifying, improving, reviewing and auditing control measures that reduce risk impact or likelihood. 
•  Monitor – Monitoring and reporting on the status of risks. 

At a functional level, each business function 
is responsible for preparing and maintaining 
their functional risk registers and, with the 
assistance of the risk team, identifying, 
assessing, managing and monitoring risks and 
reviewing emerging risks within their function. 
Each risk is assigned an owner through which 
ongoing activities, control measures and any 
actions related to that risk are updated.

At strategic level, the Executive Risk Group 
oversees the monitoring of escalated 
functional risks as well as key strategic risks to 
the group. The Risk Committee reviews the 
strategic risks facing the group and assesses 
the mitigating factors, reviews emerging 
risks, performs deep dives on key risks, and 
assists the board in setting the risk appetite of 
the group, against which risks are evaluated. 
Each risk is assigned to a senior executive, 
through which ongoing activities, control 
measures and any actions related to that risk 
are updated.

Functional, strategic and project risk 
registers are prepared using a consistent 
risk management methodology approved 
annually by the board. The registers are used 
to evaluate business impact and likelihood 
ratings, both before (inherent) and after 
(residual) the effect of any mitigating 
activities or controls.

Where there are projects that will have, or 
could have, a material impact on any strategic 
risk, or where a project could introduce new 
material risk into the business, specific project 
level risk registers are maintained following 
the same risk management methodology as 
functional and strategic risks.

The risk management process is underpinned 
and documented across the group using a 
leading risk management software system 
introduced in the last financial year. The 
software enables the Internal Audit and Risk 
team, risk and control owners, accountable 
directors and senior leadership real time 
access to up-to-date and accurate risk 
information at a strategic and functional 
level, as well as ensuring appropriate 
documentation and trend analysis.

Internal Audit planning is strongly aligned 
to the key strategic and operational risks 
defined by the board via the Risk Committee 
and Executive Risk Group and the results 
of internal and external audits are factored 
into the regular review of strategic and 
functional risks.

Our risk management process is an ongoing 
assessment of the key risks facing our 
business, such that it is updated whenever 
there is a major change in the principal risks 
and uncertainties.

The Executive Risk Group and Risk 
Committee perform a full review of the 
strategic risks, on a line-by-line basis twice 
a year in congruence with the financial 
reporting timetable. Considered in this review 
are the addition or removal of strategic risks, 
the risk rating of each risk and impact of 
current mitigating factors and actions. The 
Executive Risk Group meets every six weeks 
formally, with direct lines of communication 
established for real-time consideration, 
should there be material changes to the risks 
faced by the business between meetings.

STRATEGIC RISKS

Risk heading and risk owner
SUPPLY CHAIN 
ETHICS
Director of Responsible 
Sourcing and Group Product 
Operations
➞

Risk factors

Mitigation

As a result of complexity inherent 
within the supply chain and non-
compliance with required supply 
chain standards, there is a risk that 
inappropriate, unethical or illegal 
practices go undetected which could 
lead to investigations from regulatory 
bodies and may cause reputational 
damage.

COMPETITION RISK
CEO and CFO
➞

The business operates in a broad and 
open market, with many competitors. 
There are many factors that influence 
customers' choices, including service, 
fashion, price and brand. 

As a result of the above factors, 
there is a risk that market share may 
not grow or could decline.

SUSTAINABILITY
Director of Responsible 
Sourcing and Group Product 
Operations
➞

As a result of sustainability and 
environmental factors, there is a 
risk that customer perception is 
damaged, which could negatively 
impact the brand.

Longer term, consumers may reduce 
consumption of fast fashion due to 
environmental concerns.

•  UK and EMEA (Turkey, Italy, Paris) sourcing and compliance 

teams now in place

•  UK supply chain published March 2021, ROW published 
September 2021, both lists have been updated twice, in 
December 2021 and February 2022 

•  Bureau Veritas nominated audit partner and auditing programme 
in place, non-compliance correction process managed through 
UK ethical compliance team. UK manufacturing supply chain 
under-going Fast Forward audit programme 

•  Supplier hourly production outputs programme underway 

•  Responsible Purchasing Practices built by brands and part of 

brand buying practices. Modern slavery, anti-bribery and ethical 
compliance training programmes and plans in place in all areas of 
boohoo business 

•  During the financial year, this risk has been primarily managed 
through the Agenda for Change programme. As agreed and 
supported by the Agenda for Change external advisers, we 
have transitioned the day-to-day management of this risk and 
relevant controls into business as usual, this activity is monitored 
via the Governance and Ethical Sourcing Committee

•  Operating a differentiated business model, across brand and 
geographies insulates against specific brand competitors as 
a group

•  Investment in brands, both at an individual level and through 

acquisition

•  Competitor activity and offerings are reviewed regularly to 

remain abreast of market developments and identify competitive 
advantages

•  Consumers’ changing preferences are monitored internally and 
by market research to ensure product and service is relevant 
to demand

•  Developments in e-commerce trends are monitored to keep 

abreast of the latest developments and innovations

•  Performance targets control key deliverables (product quality, 

customer service and traffic)

•  Sustainability Strategy published 2021 with ambitious targets, 

product sustainability targets updated and published fortnightly 
via dedicated governance committee 

•  Dedicated and experienced Sustainability Team in place 

•  Partnership with Cotton Connect and a Pakistan-based 

NGO to grow sustainable cotton in Rajanpur, Pakistan. Styles 
containing more sustainably grown cotton published on brand 
websites 

•  Members of Sustainable Apparel Coalition, top 50 and all UK 

suppliers currently completing Facilities Environmental Module 

•  Fabric waste collection programme being rolled-out across all 

UK manufacturers

•  New ESG Committee and 'E' 'S' and 'G' sub-committees 

established 

34

35

ANNUAL REPORT AND ACCOUNTS 2022 STRATEGIC REPORT STRATEGIC REPORTBOOHOO GROUP PLCKEY (movement in year)
➞

➞

N

INCREASED

LEVEL

DECREASED NEW

STRATEGIC RISKS

Risk heading and risk owner
TAXATION AND 
DUTIES
CFO

Risk factors

Mitigation

Governments may impose additional 
corporation taxes on online 
businesses.

Governments are increasingly 
reducing duty and tax-free 
thresholds on imports and imposing 
tax collection responsibility on 
sellers, thereby increasing prices to 
consumers.

•  Impact of potential future corporation tax rates is considered in 

future plans

•  Sales taxes are already imposed in all major markets and the 

group believes that its products will remain competitive due to 
its online proposition and with customs warehousing, the impact 
of duty costs can be minimised

SUPPLY CHAIN 
COSTS AND DELAYS
CEO
N

As a result of increased freight 
and distribution costs seen across 
industries around the world, there is 
a risk that products do not achieve 
an acceptable margin or that 
supply chain delays have an impact 
on speed.

•  Dedicated sourcing team and inbound team, which looks to 

identify market opportunities for keeping costs down

•  Differentiated supply chain mechanisms so as to not be wholly 

reliant on one form of transport

•  Approximately 25% of products are sourced from the UK, which 

limits macro exposure

•  Work ongoing to establish US distribution centre to improve 

market offering in US

RISK MANAGEMENT 
HOW WE MANAGE RISK

CONTINUED

STRATEGIC RISKS

Risk heading and risk owner
GOVERNANCE
CFO
➞

Risk factors

Mitigation

As a result of historical governance 
issues there is a risk of the business 
not meeting the best interests of its 
stakeholders.

•  Sustainable change has been driven by A4C and embedded 

within business practices

•  New non-executive directors have been recruited to improve 

governance

•  New committee structure established including new standalone 

governance committees relating to supplier compliance, 
treasury, health and safety and ESG

•  See Corporate Governance section on page 58 for further 

details

•  Board commitment to positive change, led from within the 

business and increased communications from senior leadership

•  Investment in colleague engagement, including regular town 
halls, listening sessions and improved on-boarding processes

•  Investment in colleague training to support change

•  New starter breakfast breakfast and focus group sessions

•  Group personal behaviour values developed for all levels

•  Team building sessions and away days

•  Comprehensive and refreshed training of colleagues on the 

importance of GDPR and data security

•  Advice sought and acted upon from experts in data privacy 

to provide guidance on mitigating the risk to the group – with 
regular updates on progress presented to the Executive Risk 
Group, Risk Committee and board

•  Privacy policies and procedures reviewed and updated regularly

•  Understanding and compliance to key laws and compliance 

thereto

•  Impact reduced by skilled legal team in house and utilising 
specific expert advice from external lawyers in territories 
concerned

•  Corporate Affairs team in place, which monitors emerging 

regulations to ensure the business is best placed for any new 
compliance requirements – e.g. buy-now-pay-later

•  Expert counsel taken to fully understand M&A risks prior to 

acquisitions

ETHOS AND CULTURE
Chief People Officer
➞

As a result of business change, 
developing and implementing new 
systems, controls and significant 
acquisitions, there is a risk that 
culture is impacted, which could lead 
to a decrease in brand ethos and 
morale, impacting operations.

REGULATORY 
COMPLIANCE
Group Legal Counsel
➞

As a result of complex data privacy 
regulations and continuous increase 
in threats to data, there is a risk of 
a regulatory breach, which could 
lead to regulatory investigation and 
financial penalties.

As a result of operating in many 
international markets and variations 
in local regulation in those different 
markets, compliance risks are 
increased. Specifically, those where 
websites are located, pricing and 
promotion restrictions are in place 
and any countries with complex 
legal marketplace compliance (e.g. 
US) laws, there is a risk of non-
compliance and regulatory-related 
investigations, which could lead to 
financial penalties and reputational 
damage.

As a result of emerging regulations, 
there is a risk that additional 
compliance costs are incurred in the 
future. 

As a result of a large or high profile 
acquisitions and the associated 
market share implementation, there 
is a risk of investigation and review by 
the competition authority, which may 
lead to financial costs and delays to 
processing of the deal.

36

37

ANNUAL REPORT AND ACCOUNTS 2022 STRATEGIC REPORT STRATEGIC REPORTBOOHOO GROUP PLCRISK MANAGEMENT 
HOW WE MANAGE RISK

CONTINUED

OPERATIONAL RISKS

Risk heading
IT AND 
CYBERSECURITY
CIO

CHANGE
CIO

THIRD PARTIES
CIO

BUSINESS 
CONTINUITY/
DISASTER RECOVERY
CFO/CIO/Supply Chain 
director

Risk factors 

Mitigation

There is a risk of a cyber-attack, 
which could lead to application, 
system and operational downtime 
and may impact trading and 
operations across the group.

As a result of a high number of 
critical projects running in parallel, 
including upgrading key IT systems, 
there is a risk that delivery is not 
completed in line with proposed 
timelines and business-as-usual 
activities are not appropriately 
established, thereby not meeting the 
expectations of both internal and 
external stakeholders, which could 
lead to reputational damage.

•  Board engagement in cyber risks, mitigations and plans. Regular 

updates at Executive Risk Group and Risk Committee

•  Perimeter security regularly updated and tested 

•  Industry leading tooling to prevent and detect attacks

•  24/7 security operations centre 

•  Continued and expanding investment in IT tools and 

security teams

•  Training of both technical and non-technical teams regarding 

cybersecurity

•  Growth of projects capability including head of delivery and 
project function, business analysts and project managers 

•  Investment in replacing the Enterprise Resource Planning 

(“ERP”) system and connective infrastructure

•  The Change Advisory Board (“CAB”), consisting of senior 

leadership and executive directors, ensures that approvals are 
obtained in advance of changes being implemented 

•  Established project methodology including the right level of 

governance for each project

•  Resourcing managed and reviewed to ensure key projects are 

prioritised

•  Material projects go through full boohoo risk management 

methodology

As a result of reliance placed on 
third parties, there is a risk that key 
third parties are not performing in 
line with expectations, which could 
lead to operational and technological 
disruption.

•  A defined supplier framework and governance structure, which 

outlines the relationship owners exists

•  Supplier security assessments are conducted

•  Diversification of the service providers, where appropriate to 

spread risk

•  Technology suppliers managed through regular cadence of 

meetings

As a result of an unplanned business 
continuity incident/event there 
is a risk that warehouses and key 
operations facilities are required to 
close, which could lead to reduced 
productivity and operations across 
the group.

As a result of a critical IT failure, 
when enforcement of disaster 
recovery is required, there is a risk 
that key recovery objectives are not 
met, which could lead to data or 
financial loss.

•  Warehouses are protected by 24-hour security, access control, 

fire protection and sprinkler systems

•  Head office is protected by security alarm, access control, fire 

protection and sprinkler systems 

•  Electric power continuity is protected by back-up generators

•  Consideration has been given to location diversification, 

resulting in more options to move sites in the event that a 
business continuity incident occurs at one site

•  Business Continuity Plans are in place for all sites

•  IT disaster recovery covers critical applications and third-party 

contracts with appropriate service level agreements

•  Investment on monitoring and alerting governance and change 

management

•  Tech colleagues can work 24/7 from anywhere

KEY (movement in year)
➞

➞

N

INCREASED

LEVEL

DECREASED NEW

OPERATIONAL RISKS

Risk heading
PEOPLE RISK
Chief People Officer
➞

PRODUCT RISK
Director of Responsible 
Sourcing and Group Product 
Operations

FINANCIAL RISKS

Risk heading
FINANCIAL RISK
CFO

Risk factors 

Mitigation

Competitors are inclined to poach 
key staff and talented individuals.

Employees may leave the company 
for better pay and prospects 
elsewhere.

Macro-environmental changes 
resulting in increased staff turnover 
across industries.

As a result of these risk factors, 
there is a risk that the group’s ability 
to recruit and retain staff affects its 
ability to operate as a market leader.

As a result of health and safety 
regulations in relation to products, 
there is a risk of product liability costs 
and potential legal implications.

As a result of product quality issues, 
there is a risk of a decline in customer 
satisfaction.

•  Smarter Working Policy introduced

•  Evolved and redesigned appraisal process

•  Employee listening groups held across sites

•  Renewed exit interview process and learning from feedback

•  Review of employee benefits packages

•  Improved benchmarking against industry standards

•  ‘Thank you’ scheme launched across sites

•  Improved communication and explanation of the share incentive 

schemes in place

•  Product Compliance Team in place in the UK and Turkey

•  boohoo product performance lab opened, programme to test 
suppliers’ products and educate suppliers and buying teams 

•  Product performance manuals in place, continuous training 

seminars underway on categories such as cosmetics, kids and 
footwear, with buyers and suppliers 

•  All brands bar boohoo and MissPap now operating on a 2.4 AQL 

(previously 4.0), next steps – boohoo and MissPap

•  Product compliance checks have commenced in Turkey and due 

to begin in Italy

Risk factors 

Mitigation

Poor business performance, or 
lack of appetite for the sector, may 
impede raising of capital. 

•  Regular budgeting and forecasting ensures working capital 
is sufficient for business requirements and rapid reaction to 
adverse business performance

Exchange rate fluctuations may 
erode margins.

The increase in supply chain costs 
also negatively impacts available 
working capital.

•  Uncertainty due to fluctuating exchange rates is reduced by 

appropriate forward-looking hedging policies

•  Significant improvements have been made to the treasury 

function

•  New Treasury Committee established to oversee treasury 

matters

38

39

ANNUAL REPORT AND ACCOUNTS 2022 STRATEGIC REPORT STRATEGIC REPORTBOOHOO GROUP PLCRISK MANAGEMENT 
WHAT’S ON OUR RADAR

Through the ongoing work of risk owners and the Internal Audit and Risk Team, such as regular workshops, 
interviews and risk and control update sessions, the business continues actively to identify emerging risks and 
issues that could impact the group’s activities across the world. 

PLC Board
Sets strategic direction, ensures compliance and 
provides counsel and oversight

ESG Committee
Sets and oversees ESG strategy and provides 
recommendations to Executive ESG Group

Executive ESG Group
At least quarterly monitoring of strategic risk 
and making recommendations to the Board and 
its Committees

Environmental and Climate Change 
Committee
At least quarterly monitoring of functional risks

CLIMATE CHANGE

Ahead of the requirement to disclose in line 
with the Task Force on Climate-Related 
Financial Disclosures (“TCFD”) guidelines in 
future annual reports, this financial year has 
seen us take action with regards to analysing 
our physical and transitional risks associated 
with climate change.

Governance
As can be seen in the Corporate Governance 
section on page 69, the group has established 
a dedicated Environment and Climate 
Change Committee, consisting of leaders 
across different functions of the business and 
chaired by our Head of Sustainability. This 
group reports directly into the new Executive 
ESG Group in order to be accountable for 
our efforts in managing our physical and 
transitional risks related to climate change. 

Strategy
This year saw us enlist the help of external 
experts in mapping both physical risks, 
those related to both our physical estate 

(distribution centres/offices) and our global 
supply chain, as well as our transitional 
risks, such as government policy, taxation, 
customer sentiment and reputation under a 
range of different climate scenarios.

Over the course of the next financial year, 
we will look to ensure the results of this risk 
analysis and evaluation exercise is aligned with 
the group’s strategic ambitions and plans.

Risk management and metrics and 
targets
Now that the initial risk identification process 
has been completed, we will take action on 
ensuring the recommendations outlined in 
the external report are addressed and bring 
the climate change risk management process 
into the wider group risk management 
framework, with medium and long-term 
actionable targets and a constant re-
evaluation of the risks facing the group. 
The metrics, targets, actions and goals of 
this process will be actively managed by 
the Environment and Climate Change 
Committee and overseen by the Executive 
ESG Group.

INCREASED LEVEL OF RETURNS

As a result of changing buying behaviours since the COVID-19 pandemic, we have 
experienced an increased level of returns. We have dedicated returns processes within the 
distribution centres and are constantly reviewing the processing of returns to ensure, where 
possible, product can be returned to the supply chain or processed for resale.

MACROECONOMIC FACTORS

The group continues to monitor macroeconomic conditions and geopolitical situations across 
the markets in which it operates. 

In the UK, the group is conscious of material increases in the cost of living impacting its 
customers. Through our differentiated brand model, we ensure our product offering and our 
position in the market is continuously managed, so as to continue to grow our market share to 
mitigate the impact of this risk

Globally, geopolitical unrest is monitored continuously to ensure the group’s exposure to the 
markets, distribution or supply base affected is managed appropriately. 

ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT

Dear Shareholders,

The group has direct experience of how ESG 
performance impacts people, communities, 
its reputation, and its ability to create value 
and profitability. It is 15 months since the 
group published the Alison Levitt QC 
independent report and committed to 
implementing all of the recommendations. 
The group established its ‘Agenda for Change’ 
programme, resolving to take urgent action 
to meet all 17 of the recommendations. In 
February this year, all 17 of these actions were 
signed off as complete by Sir Brian Leveson 
and independently assured as such by KPMG. 
See page 18 to learn more. 

Over the last 12 months, the group has 
broadened its attention beyond the supply 
chain to the wider management of ESG. The 
group has grown significantly over the last 
two years and the board and the leadership 
team recognise the need to learn from 
the Agenda for Change programme and 
undertake a commitment to embed ESG into 
the operations, culture and governance of 
the group. It is in this context that last year 
the group announced UP.FRONT, its first 
sustainability plan, and the first step towards 
embedding a comprehensive ESG strategy, 
one which reflects the size and breadth of the 
business of today.

This plan tackles three material areas; more 
sustainable design and manufacturing of 
clothes, stronger standards and relationships 
with suppliers and taking action in responsible 
business practices. Last year saw progress in 
all three areas:

•  The group has started its journey to 
improve transparency of product 
composition through the READY FOR 
THE FUTURE initiative. The intention 
is to continue to invest to provide more 
sustainable products that our customers 
will continue to buy, wear and love in years 
to come. 

•  Work is underway to source centrally 
more sustainable fabrics, with a focus 
on recycled materials and alternatives to 
conventional cotton. boohoo group plc is 
a member of the Better Cotton Initiative 
(“BCI”) and has made progress in sourcing 
of BCI cotton. I am particularly pleased 
that, in partnership with Cotton Connect, 
we are supporting farmers in Pakistan to 
grow responsible environment-enhanced, 
livelihood (“REEL”) cotton and look 
forward to the opportunities this presents. 

•  A critical part of the group’s ESG strategy 

will be to develop its understanding, 
strategy and management of climate 
change risks. This year, the group has 
again calculated and published its carbon 
emissions across its value chain, had its 
science-based targets approved by the 
Science-Based Targets Initiative and 
started to the lay the foundations for its 
carbon programme. As a clothing retailer, 
the group’s carbon emissions are primarily 
driven by the manufacturing of products 
sold and distribution of those products. 
The group is aware it has a challenging 
journey ahead in achieving its science-
based targets. This year its progress in 
emissions reductions has been affected by 
global freight challenges. The introduction 
of logistics and transportation efficiency 
measures combined with the group’s 
product sustainability programmes, will help 
set the group in the direction of achieving 
its climate change goals. 

•  Finally, the group has a proud history 

of supporting the communities where it 
operates and this has been taken a step 
further this year:

•  The recent announcement to donate 1% 
of the group’s pre-tax profits to good 
causes as part of its new social impact 
strategy 

•  As a business that has given hundreds 
of young people the first step on 
their careers, the group will have 
a particular focus on inspiring and 
championing young people whose path 
into the fashion industry may not be 
straightforward 

•  The commitment to use the group’s size 
and scale to help make the social media 
space kinder, more transparent and 
real, to ensure that young people can 
recognise what’s real and what’s not

The decision to establish a board sub-
committee dedicated to ESG is an important 
next step to oversee progress over the 
coming years. I am pleased to chair this 
committee, which will support the next phase 
of growth and the group’s path to building a 
sustainable future. 

Kirsty Britz 
NON-EXECUTIVE DIRECTOR AND CHAIR OF 

THE ESG COMMITTEE 

3 May 2022

“

The decision to establish 
a board sub-committee 
dedicated to ESG is an 
important next step to 
oversee progress over the 
coming years."

40

41

ANNUAL REPORT AND ACCOUNTS 2022 STRATEGIC REPORT STRATEGIC REPORTBOOHOO GROUP PLCENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT

CONTINUED

W
E
N

R
U
O

H
G
U
O
R
H
T

T
N
O
R
F
.

P
U

Y
G
E
T
A
R
T
S

H
T
W
O
R
G

G
N

I
G
N

I
R
B

Y
T
I

L

I
B
A
N

I
A
T
S
U
S

We published our sustainability strategy in March 2021. In developing the strategy, we went through a comprehensive 
process. We began by conducting a materiality assessment – an evaluation of the key environmental, social and 
governance issues that matter most to our business and stakeholders, and on which we stand to make the greatest 
impact. We worked with an expert third party to make sure that this was an effective, objective exercise. They interviewed 
people across our business, reviewed sustainability indices, analysed major industry and sustainability campaigns, mapped 
industry-wide issues and stakeholder views. This helped to prioritise the issues and focus our strategy. On top of this 
assessment, we layered further insight from our business and customer research teams, using this to refine our priorities 
and identify relevant goals and targets. We involved teams around the business, including buying, marketing and operations 
and consulted the executive team and board too. UP.FRONT is designed to make progress on the sustainability issues, 
where we can and should make a real difference to work in an open, collaborative way in order to get there.

There are three focus areas in our UP.FRONT strategy. This year, we have focused on laying the foundations to deliver our 
strategy and making progress in each of our priority areas. 

CLOTHES MADE 
SMARTER

There’s an environmental cost to 
producing clothes, but there are ways 
we can be smarter and leave a lighter 
footprint. 

We’re focusing our efforts on the 
areas that will have the biggest impact 
on the future of the clothes that we 
produce – materials, design, waste, 

packaging and finding ways to keep 
our clothes in use for longer. 

And this is just the start. We are going 
to work with experts to develop more 
focused plans on water, chemicals, 
biodiversity and microfibres.

SUPPLIERS ON 
BETTER TERMS

Our business is growing. We rely on 
strong relationships with our suppliers 
to provide our customers with on 
trend products at great prices. 

We’ve been building our team so 
we can engage with suppliers in the 
UK and beyond to make sure we 
have a clear map of all the factories 
producing our clothes, and that our 

standards are followed to protect the 
workers in those factories.

We will embed enhanced ethical and 
environment standards in the UK and 
globally, working alongside those who 
make our clothes to help ensure that 
our role in the fashion supply chain is 
a positive one.

FOR MORE INFORMATION ABOUT 
OUR APPROACH GO TO PAGE 44 OF 
THE REPORT

FOR MORE INFORMATION ABOUT 
OUR APPROACH GO TO PAGE 45 OF 
THE REPORT

OUR BUSINESS 
TAKING ACTION

We’re passionate about fashion, our 
business and the role that we can play 
in the wider industry. 

We’re going to be up front about how 
we work, our environmental impact 
and our role in the global fashion 
community – starting with tackling 
carbon emissions across our value 

chain, creating great jobs, promoting 
responsible marketing and strong 
governance, and acting as a force for 
good in local communities.

FOR MORE INFORMATION ABOUT 
OUR APPROACH GO TO PAGES  
46 TO 47 OF THE REPORT

42

43

ANNUAL REPORT AND ACCOUNTS 2022 STRATEGIC REPORT STRATEGIC REPORTBOOHOO GROUP PLC 
 
 
 
 
 
 
ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 
PROGRESS IN THE YEAR TO 28 FEBRUARY 2022

FOCUS AREA 1: CLOTHES 
MADE SMARTER 

BETTER MATERIALS 
2025  All our polyester and cotton will be 
more recycled or more sustainably 
sourced

2030  All our clothes will be made with more 

sustainable materials 

Working closely with our supply chain to 
forecast required metres of materials, our 
fabric manager identifies opportunities for 
consolidation each season by looking at 
materials in use across the group. This allows 
us to transition to more sustainability sourced 
materials at affordable prices for our brands 
and customers. We have a robust compliance 
process in place for evidencing our product 
level sustainability communications. 

We have calculated our materials mix. By 
volume, around 85% of the materials we 
use are polyester and cotton. We use better 
cotton and REEL cotton as alternatives to 
conventional cotton and recycled polyester as 
an alternative to virgin polyester. 

Our READY FOR THE FUTURE strapline 
is used on garments made of more than 20% 
of our stated ‘better materials’. This is an 
absolute minimum and our buying teams aim 
to achieve over 50%. As of year-end 2022, 
one in five of our products on order across 
the group contained one or more of our more 
sustainably sourced materials. We have held 
training sessions for our buying teams on 
more sustainable fabrics and communication 
guidelines. 

We have a long way to go before we reach our 
better material targets. We have made a good 
start and are committed to continuing to 
make progress with the support of our teams. 

SUSTAINABLE DESIGN 
2025  Design innovation to reduce waste, 
increase durability and improve 
recyclability 

Our product sustainability specialists have 
conducted sustainable design and circularity 
training with our design and buying teams 
across four brands. Putting our knowledge 
of circular principles into practice, we have 
launched upcycled, repurposed and more 
sustainable collections. We will continue to 
explore opportunities for collections that 
minimise waste. 

To improve the durability and quality of our 
product, we conduct quality and compliance 
testing. With the launch of the boohoo lab, 
we now have an in-house textile and apparel 
laboratory, which is working with our suppliers 
to conduct these tests in-house. 

TEXTILE WASTE 
2023  Launch resale and recycling offers 

across our brands 

2025  No textile waste direct to landfill in  

our UK supply chain. 

We use a test and repeat approach. This 
means that our production runs are small 
and we only order more of the products our 
customers like. This helps to reduce waste. To 
help extend the lifetime of garments, we are 
launching a branded marketplace for re-sale 
of used garments and piloting a take back 
solution with Thrift+ to help keep clothes in 
use for longer. 

In May 2021, we launched a supplier waste 
pilot with waste management provider, 
Reconomy, and 11 of our key manufacturers 
in Leicester. Reconomy provided training in 
best practices in waste management to each 
facility. Fabric offcuts, cardboard and plastic 
film were collected.

Of the total waste collected ~85% was textile 
waste, followed by cardboard (9–10%), and 
plastic (<5%). Diverting the high volume 
of textile waste from landfill significantly 
improves factory sustainability, reducing 
waste in the supply chain. Building off the 
success of our waste pilot, we will expand the 
programme across our Tier 1 manufacturing 
suppliers in Leicester and identify suitable 
recycling partners. 

PACKAGING 
2030  All customer garment packaging will 

be reusable, recyclable or compostable, 
and any plastic used will contain over 
50% recycled content. 

This year, across all our brands, we have 
implemented measures to increase the use 
of recycled content in our labelling. We 
have reduced the size of our swing tickets 
and removed non-recyclable finishes. We 
are helping our suppliers transition to using 
swing tickets made from 100% recycled card 
and care labels made from 100% recycled 
polyester. 

In setting consistent standards across our 
brands, we have introduced labelling options 
that our garment suppliers can refer to for 
more sustainable packaging and labelling. We 
have also developed brand specific labelling 
and supplier manuals.

FUTURE FOCUS 
2023  Publish our position on water, 

chemicals, biodiversity and microfibres

In our Manchester HQ, we launched the 
Boohoo Lab, our in-house textile and apparel 
laboratory, with capabilities ranging from data 
collection, testing, due diligence and training. 
Our testing methodology is in line with 
Global Restricted Substance Laws: REACH 
(UK and EU) and Cal Prop 65 (USA). 

As members of the Microfibre Consortium, 
we are conducting tests on select key 
recycled fabrics that our UK suppliers use in 
our garments. The test results will contribute 
to the Microfibre Consortium’s database.

Compared to our value chain, our direct 
operations are not a major user of water. 
Much of our water footprint lies in our 
broader value chain in supplier and 
customer usage. As part of our supply chain 
environmental programme, our top suppliers 
are collecting data on their water use. Our 
Sustainability Hub launched in February 
2022. Here customers can find information 
on product care to help reduce the impact 
of garments during the use phase and extend 
product lifetime.

We are aware that many of the materials we 
use come from nature. Cotton is a natural 
fibre that is 31% of our fibre mix. Through 
our partnership with Cotton Connect, we 
are growing traceable, REEL cotton over 
12,000 acres in Pakistan and training the 
farmers in agricultural management practices 
that help to reduce environmental impact. 
The cotton produced is responsibly sourced 
and traceable – tracked through our supply 
chain, from village to garment, with chain of 
custody using Cotton Connect’s proprietary 
traceability software TraceBale.

In the upcoming year we will publish our 
restricted substance list (“RSL”) and define 
our positions on water stewardship and 
biodiversity.

 PROGRAMMES 
2021  Set up and donate £1 million to the 
Garment Workers’ Trust in Leicester 

2021  Launch manufacturing centre  

of excellence 

Last year we set up the Garment and Textile 
Workers Trust in Leicester. The purpose of 
the trust is to help champion workers’ rights 
and provide support for vulnerable garment 
workers in Leicester. The Trust is overseen 
and managed by an independent board of six 
trustees, which bring a wealth of knowledge 
and expertise of Leicester and garment 
manufacturing. Working with Nottingham 
University’s Rights Lab, the Trust is 
conducting a piece of research that examines 
the challenges the Leicester textile sector 
faces from the perspective of the people 
employed in the sector and those working 
closely with them. 

Thurmaston Lane, our manufacturing centre 
of excellence, is an 85,000 square feet 
site located in Leicester. Thurmaston Lane 
offers end-to-end garment production 
and digital printing for our brands. We 
started production on 26 January 2022. 
Thurmaston Lane will set the standard for 
UK garment industry and champion strong 
workplace standards. The facility will be used 
for supplier learning and development. The 
site is creating 170 jobs for on-site workers, 
part of our extended boohoo family. It is now 
home to the boohoo UK Leicester-based 
compliance team.

STANDARDS 
2023  Demonstrated improvements in  
UK garment factories and the  
positive impact on workers
2025  Demonstrate the impact of our 
improved supplier management 
programme over five years 

Our sourcing team has implemented a more 
robust set of supplier standards and a rigorous 
management programme. We have internal 
compliance teams on the ground conducting 
factory visits and spot checks in key sourcing 
countries. 

We have also improved the systems we use 
to order, monitor and track products with the 
following:

•  Site Selection Requirement – An order 
can only be placed with a known, audited 
and approved supplier. 

•  Staged Approval Process – A supplier must 
provide confirmation of audit verification 
and commercial considerations before 
production can start. 

Whistleblowing in the boohoo group is 
managed independently through the Unseen 
Portal. Working with Unseen ensures that 
workers within our supply chain are able to 
speak out in confidence and with anonymity. 

We became members of Fast Forward in 
May 2021. Fast Forward is a leading UK 
auditing and improvement programme. All 
UK manufacturing sites will be subject to Fast 
Forward audits in 2022 and will join the Fast 
Forward Supplier Engagement Programme 
to access labour standards training, online 
guidance and resources, and a collaborative 
network. Currently 20.3% of the boohoo 
group’s UK supply chain has already been 
through a Fast Forward audit and all Leicester 
suppliers are signed up for the Supplier 
Engagement Programme. The Fast Forward 
audit programme will first start in our UK 
supply chain in March 2022. We intend 
on completing the Fast Forward audits by 
September 2022. 

We are signatories to the International 
Accord, which is committed to improving 
health and safety within the garment and 
textile industry in Bangladesh. We are also 
members of the Slave Free Alliance (“SFA”). 
SFA will be supporting our overseas offices 
with advice and Guidance on NGO’s, which 
can support with salient human rights issues. 

FOCUS AREA 2: SUPPLIERS 
ON BETTER TERMS 

TRANSPARENCY 
2021 Disclose our supplier and factory list 
2021 Publish our purchasing practices 
2025  Map our raw materials supply chain  

for key fibres 

Transparency is a key priority for our 
business, as reflected by the commitments 
and changes we have made through our 
Agenda for Change programme. See page 
18 to learn more about the Agenda for 
Change programme. We published our UK 
supply chain list in March 2021. Our global 
factory list was published in September 
2021 with updates in December 2021 and 
January 2022. We have registered with 
the Open Apparel Registry (“OAR”) and 
shared our global Tier 1 manufacturing 
list. In collaboration with the OAR, we 
now have an interactive map of our global 
facilities on our website. We published our 
responsible purchasing practice guidelines in 
September 2021. 

44

45

ANNUAL REPORT AND ACCOUNTS 2022 STRATEGIC REPORT STRATEGIC REPORTBOOHOO GROUP PLCENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 
PROGRESS IN THE YEAR TO 28 FEBRUARY 2022 

CONTINUED

FOCUS AREA 3: OUR 
BUSINESS TAKING ACTION 

GOVERNANCE 
2021  Embed sustainability risks and 

opportunities in business decisions 
and KPIs 

We have strengthened our approach to 
governance with the appointment of Kirsty 
Britz, our new non-executive director, with 
a background in ESG. To ensure there is 
adequate oversight of ESG-related issues, 
the board has also established an ESG 
Committee chaired by Kirsty Britz, an 
Executive ESG Group chaired by the Group 
CEO, and standalone ‘E’ ‘S’ and ‘G’ sub-
committees chaired by senior leaders across 
the business. 

The ESG committee will comprise three non-
executive directors (“NEDs”) to oversee the 
ESG strategy and provide recommendations 
to the Executive ESG group. These 
enhancements will help ensure that key 
ESG matters are considered by leaders and 
decision-makers, who are appraised of the 
relevant information, at the appropriate time. 

With the completion of the Agenda for 
Change programme, we are embedding the 
core themes of the programme – corporate 
governance, purchasing practices and our 
support for the garment sector – into 
sustainability KPIs across our business that we 
monitor monthly. 

OUR PEOPLE 

To receive independent external recognition 
via an award, accreditation or kitemark for:

•  Being an organisation that cares about 

doing things right and values it’s people; or

•  Being an organisation that has a genuine 
and authentic commitment to driving 
diversity and inclusion change in the 
workplace and wider society

It is our aim to create a sense of belonging in 
the boohoo family for all of our employees, 
creating a workplace where people grow, love 
what they do and feel valued. We cultivate 
employee wellness through workshops, 
webinars and onsite gym and yoga studios. 
We also have mental health first aiders 
throughout the business. See the people 
section on page 54 to learn more.

CLIMATE CHANGE 
2030  Achieve carbon reductions across our 
value chain aligned with science-based 
targets equivalent to 52% reduction in 
emissions relative to our growth.* 

*  4.2% absolute reduction in operational emissions year-
on-year, and 7% reduction in value chain emissions 
year-on-year relative to our growth.

Our science-based targets have been 
validated by the Science-Based Targets 
Initiative (“SBTi”). 

We have completed the installation of 5,818 
solar panels at our distribution centre in 
Burnley, which are now operational. These will 
provide up to 2.7 MW of power to the facility. 

With our streamlined sea freight booking 
system, we are reducing our reliance on 
airfreight. 

As part of our membership with the 
Sustainable Apparel Coalition (“SAC”) we 
are asking all UK suppliers to complete the 
Facilities Environment Module (“FEM”). This 
gives us a view of suppliers’ environmental 
management and performance, which means 
we can understand where we can work with 
suppliers to lower their carbon emissions. 

See page 48 to see our carbon footprint 
for 2022. 

MARKETING 
2021  Publish responsible marketing 

principles 

Make it easier for customers to make 
sustainable choices with us

Following the guidance of the Competition 
Markets Authority (“CMA”) Green Claims 
Code, we are ensuring that when we use 
the READY FOR THE FUTURE strapline 
that we are explicitly stating the product 
composition. We want our claims to be 
accurate and understood by all. 

This past year we worked to understand 
customer insights about sustainability. We 
conducted a sustainability specific customer 
survey in April 2021. From the results of 
the survey, we gained new insights in our 
customers’ views about sustainability and the 
role it plays in their fashion choices. 

We launched the #boohoofilterfree campaign 
to reduce comparison culture, eradicate 
filter abuse and empower our customers 
to feel confident in their own skin. The 
#boohoofilterfree campaign is a powerful 
reminder of what life is like beyond the 
filter, bringing images that are more real and 
relatable to the forefront. 

COMMUNITY 
2021  Publish our social impact commitment 

to support local communities 

We have announced our Social Impact 
Strategy. We are committing to spend at  
least 1% of pre-tax profit to empower 
individuals to be who they want to be,  
both now and in the future. 

We will empower our colleagues to continue 
with the great work they have already been 
doing and continue to support local charities. 
Supporting local charities through fundraising 
activities and product donations. 

46

47

ANNUAL REPORT AND ACCOUNTS 2022 STRATEGIC REPORT STRATEGIC REPORTBOOHOO GROUP PLCANNUAL REPORT AND ACCOUNTS 2022

OPERATIONAL MARKET-
BASED EMISSIONS SCOPE 1 
AND 2 

Operational location-based emissions (Scope 
1 and 2) have increased by 29% from 3,173 
to 4,086 tCO2e. This has been driven by two 
main factors:

•  64% increase of gas consumption across 
existing and new properties; including 
an 87% increase at the Manchester 
headquarters (49–51 Dale Street) 
as colleagues returned to work after 
covid; and

•  41% increase of electricity consumption 
driven primarily of the inclusion of a 
new distribution centre in Daventry and 
opening of our London office.

As a result of these changes, and in 
conjunction with renewable electricity 
purchases, operational market-based 
emissions have increased from 498 tCO2e 
to 1,016 tCO2e. We remain committed to 
having 100% renewable electricity, however, 
our newly acquired London office and Burnley 
warehouse were on historical non-renewable 
contracts. As a result, it has not been possible 
to maintain 100% renewable energy in our 
Scope 2. Our newly acquired facilities will 
soon be transitioning to renewable energy 
contracts. 

SCOPE 3 

In 2021, we increased the scope of emissions 
reported in Scope 3 by including water and 
hotel stays accounting for 5 and 89 tCO2e 
respectively. 

Product
This year there has been a 27% increase 
in tonnes of materials procured. Polyester 
and cotton are still the largest proportion 
of emissions accounting for 53% and 28% 
respectively. However, this year recycled 
polyester has been introduced, which is 15% 
less carbon intensive than non-recycled 
polyester.

We have also started to introduce more 
sustainable fabric sources, such as BCI 
Cotton, to continue to reduce the 
environmental impact of our products. 

Transportation
This year within our transportation of 
goods, both tonnage of product shipped 
and, therefore, emissions produced, have 
increased. This is to be expected alongside 
our increase in sales. Total Upstream 
Transportation and Distribution emissions 
have increased by 21% versus the previous 
reporting year 2020, from 157,551 tCO2e 
to 190,018 tCO2e. Primarily, this increase 
has come from our inbound freight where we 
have had to use more airfreight as a result of 
global freight challenges.

Our outbound tonnage has increased as a 
result of selling more product. However, the 
majority of this increase has been through 
road freight, which has a much lower carbon 
intensity than air transport, and, therefore, 
has not caused a significant increase in 
emissions. Furthermore, distance shipped 
for road shipments has decreased in 2021, 
further reducing emissions. 

Downstream Transportation and Distribution 
emissions are estimated based on the 
carbon intensity per unit of outbound road 
shipments. As a result, the total emissions for 
this category have decreased.

Business Travel 
We also saw an increase in business travel as 
COVID-19 restrictions eased. In particular, 
flights have increased 54% year-on-year, 
from 476 tCO2e to 736 tCO2e. Prior to the 
pandemic, emissions from business travel in 
2019 were 2,436 tCO2e. 

Emissions associated with employee 
commuting have increased from 1,030 
tCO2e to 1,682 tCO2e, as a result of the 
growth of number of employees in the period. 

CARBON REPORTING 

In the calendar year 2021, the group’s 
market-based carbon footprint has 
increased from 791,252 tCO2e to 
1,018,964 tCO2e since the previous 
reporting year. This 29% increase in 
emissions is largely due to business 
growth, industry-wide international freight 
challenges and response to the COVID-19 
pandemic. 

(Energy and Carbon Report) Regulations 
2018. As such, we will continue to 
calculate and publish our energy and 
carbon reporting transparently to our 
stakeholders in line with these guidelines. 
We have calculated our emissions across all 
three scopes for every calendar reporting 
year from 2019 onwards and have made 
the results publicly available.

The focus for this year has been laying the 
foundations for our carbon management 
programme, improving data quality, 
having our targets validated by the SBTi, 
identifying the hotspot emissions areas 
and kick starting our product sustainability 
programme. Achieving our targets will be 
very challenging, but we recognise the 
importance of understanding, managing 
and disclosing our carbon impact. 

We are aware of the reporting obligations 
under The Companies (Directors’ 
Report) and Limited Liability Partnerships 

SUMMARY

The market-based emissions increase 
we have seen in 2021 is attributed to 
an increase in the number of products 
sold, freight emissions and procurement 
associated with business growth. In our 
own operations (Scopes 1 and 2) there 
has been an emissions increase of 29% 
due to additional office space, distribution 
centre expansions, and our newly acquired 
facilities that were on historical non-
renewable energy contracts.

We have committed to bringing our carbon 
footprint down in line with the requirements 
set out by the Paris Agreement by setting a 
science-based target that has been approved 
by the SBTi. As a result, the group is now 
working to reduce its emissions across Scope 
1, 2, and 3 by 52%, relative to our growth in 
line with a 1.5-degree reduction pathway.

The 2020/2021 29% emissions increase is a 
similar trajectory to the 2019/2020 increase 
of 33%. To achieve our goal of reducing 
emissions across Scope 1, 2, and 3 by 52%, 
relative to our growth, we have identified the 
following priorities:

•  Work towards eliminating fossil fuels from 

our direct operations

•  Transition our London office and Burnley 

warehouse to renewable electricity

•  Increasing our use of recycled and more 

See page 44 for further information.

sustainable materials to reduce our 
product footprint

•  Improve airfreight efficiency measures and 
give priority to sea, road and rail freight

•  Investigate and increase renewable energy 

use in our supply chain

PERFORMANCE 

Since the previous reporting year, market-
based emissions have increased by 29% from 
791,252 tCO2e to 1,018,964 tCO2e; this 
increase is largely driven by a 27% increase 
in tonnes of material produced, COVID-19-
related transport and distribution impacts. 

To reduce our product footprint, we will 
increase our use of recycled and more 
sustainable materials. 

In addressing transportation and distribution 
impacts we have streamlined the way we 
receive products from suppliers to reduce 
sea freight lead times. This means more 
items can travel via sea freight, a less 
carbon intensive method. In addition, we 
have introduced a more stringent sign-off 
processes to reduce air freight. 

Currently, we are working on an internal 
project dedicated to the launch of our US 
distribution centre (“DC”). The launch of 
this DC will allow us to reduce our inbound 
and outbound carbon emissions. Stock will be 
shipped directly from our suppliers to the US 
DC rather than going through our UK DC. 

48

49

 STRATEGIC REPORT STRATEGIC REPORTBOOHOO GROUP PLCCARBON REPORTING 

CONTINUED

ENERGY EFFICIENCY ACTION

In 2021, the group has carried out several initiatives to drive energy efficiency across our own operations, these include: 

•  2.7 MW capacity of solar panels installed at the Burnley distribution centre;

•  Continued rolling programme of installing LED lights across the facilities; and

•  Energy Management System installed across our Manchester offices to monitor energy usage.

CARBON EMISSIONS TCO2E
Scope 1 
Company Cars
Fleet
Natural Gas
Other Fuels
Refrigerant

Scope 2

Electricity (market-based)
Electricity (location-based)
Company Cars (Battery Electric)

Scope 3 categories

Upstream emissions
Purchased goods and services
Capital goods
Fuel and energy-related activities 
Upstream transportation and distribution
Waste generated in operations
Business travel
Employee commuting
Upstream leased assets
Downstream emissions
Downstream transportation and distribution
End of life treatment of sold products

Total emissions market-based

Total emissions location-based
Energy reporting2: total energy usage (kWh)

Current 
reporting year 
2021: UK and 
offshore1

Current 
reporting year 
2020: UK 
and offshore

Comparison 
reporting year 
2019: UK and 
offshore

30 
24
447 
13 
146 

356 
3,426 
<1

769,768 
39,870
1,368
190,018
161
878
1,682
18

3,176 
11,009 

66 
–
273 
13 
146 

– 
2,674 
–

613,877 
4,188 
686 
157,551
91 
526 
1,030 
20 

4,104
8,681 

111 
–
240 
15 
146 

2,608 
2,928 
–

436,700
– 
310 
139,120 
63 
2,436 
459 
22 

2,730 
3,023 

1,018,964

791,252

587,983 

1,022,034
18,946,547 

793,926 
12,717,546 

588,303 
13,065,849 

INTENSITY METRICS (UK AND OFFSHORE)3
Total revenue (£ million)
All scopes (1, 2 and 3) emissions (tCO2e)/ total revenue (£ million)
1  Boohoo Group report on UK and offshore emissions only. All assets within the group’s operational control boundary that are reported under Scope 1 and 2 are based in the UK and, 

1,674 
473 

1,983
514

1,172
502 

18%
9%

therefore, have no associated global emissions. For Scope 3, it is currently impractical to split these emissions by UK and global-based emissions and have thus all been included under UK 
and offshore emissions. 

2  Energy reporting includes kWh from Scope 1, Scope 2 and Scope 3 employee cars only (as required by the SECR regulation).
3  Energy intensity metrics have not been split by UK, offshore, and global as the group does not have global Scope 1 and 2 emissions and it is currently impractical to split these out for Scope 

3. Intensity metrics are calculated using Scopes 1, 2, and 3 emission scopes as most of the group’s emissions are in Scope 3. 

•  Scope 2 – this includes indirect emissions 

associated with the generation of 
electricity. In line with best practice, 
market and location-based emissions are 
both reported on: 

•  Market-based emissions – which reflect 
the actual emissions from the electricity 
agreements with the business’s suppliers 

•  Location-based – which reflect the 

average emissions intensity of the grids 
in which the consumption occurs 

•  Scope 3 – this includes other indirect 

emissions generated along our value chain, 
which predominately consists of goods for 
resale, goods not resale, and distribution 
and transportation of goods. It also includes 
non-company cars as per the SECR 
regulations

The group’s carbon emissions calculations 
used three approaches depending on the 
availability of data across its operations and 

supply chains in accordance with the GHG 
Protocol. These approaches included: 

•  Process-based approach – uses quantity-

based consumption data to estimate 
the carbon emissions associated with a 
given activity e.g. litres of fuel used. This 
approach was used for Scope 1, 2, and 
some Scope 3 emissions. For goods for 
resale, a subcategory of purchased goods 
and services the Higgs Index carbon 
emissions benchmarks were applied

•  Spend-based approach – using extended 
economic input-output modelling. This 
approach combines industry and trade 
flow data between industries with total 
emissions data from a given industry to 
estimate the carbon emissions associated 
with £1 million spend in each industry. This 
approach was used for goods not for resale 
(a subcategory of purchased goods and 
services and capital goods)

S
T
R
A
T
E
G
I
C

R
E
P
O
R
T

METHODOLOGY 

This report has been prepared in line with 
HM Government’s guidance: Environmental 
Reporting Guidelines: Including streamlined 
energy and carbon reporting.

Our carbon footprint has been calculated 
in accordance with the internationally 
recognised corporate accounting and 
reporting standard, the Greenhouse Gas 
Protocol, developed by the World Resources 
institute (“WRI”) and the World Business 
Council for Sustainable Development 
(“WBCSD”). It adheres to the best practice 
of relevance, completeness, consistency, 
transparency, and accuracy. The carbon 
footprint assessment was carried out by 
an independent sustainability consultancy 
Avieco. 

The group’s carbon emissions are measured 
in carbon dioxide equivalents or CO2e. This 
metric includes the six greenhouse gases 
covered by the Kyoto Protocol: carbon 
dioxide (“CO2”), methane (“CH4”), 
nitrous oxide (“N2O”), hydrofluorocarbons 
(“HFCs”), perfluorocarbons (“PFCs”), and 
sulphur hexafluoride (“SF6”).

The carbon reporting period is from 1 January 
2021 to 31 December 2021. This is offset 
from the business’s financial reporting period 
1 March 2021 to 28 February 2022 to allow 
sufficient time to capture 12 months of data 
for our carbon assessment in preparation for 
the group’s end of year reporting. 

The carbon emissions calculations followed 
the operational control approach, which 
means that all emissions over which the group 
has direct control is included in its Scope 1 
and 2 boundary. 

The emissions calculations breakdown into 
three reporting scopes. These include: 

•  Scope 1 – this includes all direct emissions 

from assets over which the group has 
control over, including company cars, fleet, 
natural gas and other fuels used in our 
operations and any refrigerant gas leakages 

50

51

ANNUAL REPORT AND ACCOUNTS 2022 STRATEGIC REPORTBOOHOO GROUP PLC 
 
 
 
 
 
 
 
 
 
CLIMATE RISK

It is critical that we understand the range of physical and transitional climate risks faced by our business and how our exposure varies by geography, time 
horizon and future warming projection.

In 2021, we collaborated with advisers, Marsh Ltd., to gain a better, quantitative understanding of how climate-related risks and opportunities may 
impact the boohoo group. As outlined in the table below, our analysis assesses five different potential future emissions pathways ranging from a ’Paris 
Aspiration’ scenario (1.5°C warming) through to ’No Policy’ (>4°C warming) scenario. This analysis is principally aimed at supporting both internal risk 
management decision-making and external sustainability disclosures such as TCFD, and we are currently finalising how the analysis will develop and 
inform our UP.FRONT sustainability strategy.

Our climate scenario analysis assesses both physical and transition risk impacts, as shown in the table below. To model physical risks, we examine 
how key perils such as flooding, wind and drought could impact both our own facilities and raw material supply chain today and under future warming 
scenarios by 2040. To assess climate-related transition risks, we examine how key scenarios such as global policy change or market preference change, 
may impact our business and consumers as global society moves through the different warming scenarios described above.

PHYSICAL AND TRANSITION RISK SCENARIOS TESTED

Physical risk

Transition risk

OVERVIEW OF FUTURE EMISSIONS PATHWAYS COVERED BY SCENARIO ANALYSIS

SUMMARY

Warming projection by 2100

Description

Scenario name
NO POLICY

CURRENT 
POLICY

>4°C

3°C

STATED POLICY

2.5°C

PARIS 
AGREEMENT

PARIS 
ASPIRATION

2°C

1.5°C

A no policy scenario represents a slow-down on current emissions 
reductions targets, with a global emissions reduction target of -50% 
by 2100.

A current policy scenario is a continuation of current emissions 
reductions targets, with a global emissions reduction target of -50% 
by 2100.

A stated policy scenario reflects the government polices already in 
place, with a global emissions reduction target of -75% by 2100.

The Paris Agreement scenario is the binding international treaty on 
climate change, looking at achieving Net Zero emissions by 2070.

The Paris aspiration scenario is the agreement to keep within 1.5°C of 
temperature increase, by achieving global Net Zero emissions by 2050.

Physical risks refer to climate-related 
hazards, which are influenced by future 
increases in global warming. We consider 
both acute perils (such as flood, wind and 
extreme rainfall) and chronic perils (such 
as drought, heat stress and water stress).

•  Transition risks refer to risks that arise from the gradual transition 
to a lower-carbon economy. The rate of global transition (i.e. how 
quickly society reduces emissions) may control the relative impact of 
transition risks.

SCENARIO 
OVERVIEW

We have identified three physical risk 
scenarios to be tested within our scenario 
analysis;

We have identified several principal transition risks that may impact our 
business, including:

•  Market risk – changes in consumer preference towards more 

•  Physical asset damage (e.g. flooding)

sustainable fabric types

•  Operational disruption (losses incurred 
from (in)direct impacts of a given peril)

•  Raw material impacts to the supply 
chain (e.g. availability of cotton 
affecting purchasing, sourcing and/or 
quality of product)

•  Policy risk – increases in carbon taxation affecting energy/raw 

material costs

•  Reputational risk – potential changes in consumer demands

•  Technology risk – knock-on impacts of value chain 

decarbonisation costs 

•  Liability risk – increased litigation due to environmental impacts

While we are still working to finalise outputs, the outcome of the climate scenario analysis will provide critical information on the most material 
risks and opportunities for boohoo. Importantly, the results will support the development of a robust approach for tackling climate-related risks, 
identifying actionable recommendations to build into our UP.FRONT strategy. See page 40 of our Risk Report.

52

53

ANNUAL REPORT AND ACCOUNTS 2022 STRATEGIC REPORT STRATEGIC REPORTBOOHOO GROUP PLCPEOPLE

INTRODUCTION 

People are at the very heart of 
everything we do here at the boohoo 
group. The culture at boohoo is our 
greatest unique selling point as an 
employer and makes the boohoo 
group what it is today. 

Our vision is ’To be the best employer within 
the e-commerce fashion market’ and it is 
our aim to create a sense of belonging to 
the boohoo family for all of our colleagues, 
creating a workplace where people grow, love 
what they do and feel valued. 

Our people strategy is based on the following 
six pillars: 

•  Listening and engaging with our colleagues 

•  Improving our ways of working 

•  A better place to work 

•  Your career 

•  Recognising and rewarding your 

achievements 

•  Operating at our best 

These pillars enable our colleagues to continue to 
grow, innovate and deliver world-class customer 
service across the globe. In addition, the pillars 
all support the business to drive a more diverse 
and inclusive workplace and provide greater job 
enrichment and increased engagement.

Our boohoo family culture enables our people 
to learn from the best and be empowered to 
take on challenges and learn new things. We 
celebrate diversity and our mission is clear – ’A 
workplace where everyone is respected, their 
individual differences are valued, and they can 
be themselves at work, without exception’.

Our values are at the heart of everything we 
do and our 6000+ colleagues demonstrate 
them in abundance on a daily basis.

PACT Values
Our PACT values that seal the deal for the 

boohoo group...

Passionate
Believing in the boohoo family and 
believing in ourselves. Loving what we do 
and being inspired to be the best we can 
be. Focused and committed to giving our 
customers the experience they want. 

Creative
Being unique, aspirational and always 
boohoo. Doing it our way, not being afraid 
to be different. Creative in thinking and 
design.

Team
Listening and responding to create a 
place where everyone’s contribution is 
important and valued. Building success 
through people and sharing in it together. 
Remembering to have fun along the way.

We recognise it is a continuous journey; there 
is always so much more that can be done 
and we are always listening to our employees 
through our variety of listening and 
engagement forums. As a result of feedback 
through these forums, we have introduced a 
suite of boohoo people awards to recognise 
loyalty and key achievements across the 
group, championed hybrid working to provide 
greater flexibility and offered incentives to 
encourage physical activity and improved 
mental wellbeing. 

Our message to our colleagues is simple, they 
are the fabric of our business and make the 
boohoo group the amazing business that it 
is today.

LISTENING AND ENGAGING 
WITH OUR COLLEAGUES 

We wanted to reshape our colleague 
feedback mechanism in 2022 and make 
it feel a ’bit more boohoo’. Our previous 
annual survey felt outdated and slow for 
our ‘pacey’ team and we knew we needed 
to make changes. Although we are still at 
the start of redeveloping our new listening 
system, we feel we have made a solid start 
to understanding what our colleagues really 
want in this area. Through our new ‘instant 
insights’ framework we have already found a 
formula that works to communicate with our 
colleagues and crucially take action on the 
feedback and insights gained, reinforcing the 
value of employee listening. Our distribution 
centres have a structured ’Your Voice’ 
colleague forum with quarterly meetings and 
actions that ensure they own their people 
agenda. In addition, our Breakfast with the 
Boss, new starter focus groups, monthly 
Town Halls and Stay/Leave forums continue 
to provide us with invaluable feedback. Our 
‘boohoo for you’ and ‘Club PLT’ employee 
intranets, alongside our boohoo family emails, 
also enable daily interaction with our teams.

IMPROVING OUR WAYS OF 
WORKING 

Things have changed significantly within 
boohoo in the last 12 months. We are now 
13 brands with global operations, 6,000+ 
employees and we have welcomed over 1,500 
new head office colleagues in 2022 alone. 
We have opened up two distribution centres, 
a retail Debenhams beauty store, and a new 
garment factory in Leicester. Thurmaston 
Lane opened as part of our Agenda for 
Change commitment with our colleagues 
recruited locally through an engaging and 
robust recruitment drive. We have also 
opened an office in Soho and are undergoing 
renovations in both our Dale Street and PLT 
offices in Manchester. This is to provide our 
teams with a great working environment with 
a brand new reception area, restaurant and 
seating area, agile working space including 
desks, booths, pods and flexible meeting 
space and on-site gyms with classes such as 
yoga to help with wellbeing. 

We launched our SMART working policy and 
framework, which empowers our leaders to do 
what’s best for them and their teams and have 
provided tools for colleagues and managers 
to support each other in hybrid and remote 
working environments.

This year we took the opportunity to focus 
on our performance review process to help 
give our colleagues better development, have 
a richer conversation with and build more 
of a connection with their line managers. 
This was something our colleagues told us 
they had missed while working remotely. The 
new process, which includes implementing a 
distribution curve to enable a fair distribution 
of appraisal grades, has insured equity and 
fairness across our departments and locations 
and allowed us to highlight our exceptional 
performers. Our colleagues and teams 
have received training on the new end-to-
end process including how to set inspiring 
and meaningful goals for the year ahead. 
Other new additions to the Annual Review 
Conversation include a focus on careers and 
questions on how our colleagues embody our 
PACT values. Moving forwards we intend to 
adopt a more regular check in/looking forward 
approach to ensure our colleagues feel 
listened to, supported and that their career is 
managed in the best possible way.

In our post pandemic world, we have taken 
a step back and reconsidered our induction 
process. More than ever, we have needed to 
build a connection for our new starters from 
day one and our induction process is now 
designed to celebrate and share our boohoo 
culture from the very first day. Our colleague 
feedback has led us to add more touch points 
with our new starters following their first week 
in order to further strengthen their boohoo 
connection, whether that be in person or 
virtually. The new induction now features 
updates on our sustainability agenda, charity 
work in the community and celebrates the 
great news stories from within our brands.

With our continuous growth, it is imperative 
that we invest in and evolve our talent 
attraction and acquisition strategies. We are 
both building and evolving a hiring culture at 
boohoo that encourages the diversity and 
inclusivity that we’re aspiring to achieve in 
our workplace, and we’ve invested this year 
in a new recruitment system that enhances 
our candidate experience, encourages a 
collaborative approach to hiring across the 
business and gives us robust data to ensure we 
are continually able to improve how we hire. 

With the help of our colleagues, we have 
developed our boohoo Employee Value 
Proposition, defining who we are (and 
who we are not) and what really makes the 
boohoo group unique. We have interviewed 

and profiled many of our people across the 
group and listened to their stories so that we 
can share these with future candidates. Our 
new careers site aims to give our candidates 
as much knowledge and insight as possible 
before applying to join us and is the first place 
to showcase our new boohoo group employer 
branding, which will be rolled out across our 
entire employee experience. 

The focus for the year ahead will continue to 
be on consolidating our employer branding 
via our internal and external social media 
channels, our colleague referral scheme and 
most importantly optimising our exceptional 
talent with movement opportunities around 
our boohoo group.
A BETTER PLACE TO WORK 

DEVELOPING OUR 
INTERNAL TALENT AND 
PROVIDING A CLEAR 
CAREER PATHWAY

We are always investing in people at the start 
of their career journey and love spotting early 
talent. We have over 100 people engaged 
in apprentice programmes right across our 
business, partnering with 15+ outstanding 
providers. Our apprentices not only have the 
chance to grow with us but get unrivalled 
progression opportunities in their chosen 
industry. Our apprenticeship programmes 
are open to our entire business and continue 
to be a key part of our learning strategy. 
From management skills to an MBA, the 
opportunities are endless.

In addition, the group has gifted over £85k 
of its apprenticeship levy to support young 
people within the wider supply chain outside 
of the boohoo group who might otherwise 
not have had access to apprenticeship 
opportunities. We have partnered with 
Fashion Enter, who will provide training and 
arrange placements for the students on 
behalf of the boohoo group, with a focus 
on candidates from underrepresented 
communities within the Leicestershire area.

Our well-established intern programme allows 
university students to get real life experience 
in the fashion industry and build a network 
that will last a lifetime. Our interns make an 
impact at the heart of the business by getting 
exposure to all our key business areas. We 
give our interns a true taste of life in the fast 
fashion world that really shapes their career 

choices in the future. We also like to stay 
connected with our ambitious students and 
we keep them updated on all our new career 
opportunities.

Our colleagues expect and desire 
development in their roles that will help them 
keep pace with others in the industry by 
continuously shaping their skills, mind-set 
and behaviours. As a result, our brand new 
’Learning Lab’ development offer has been 
developed to support people to future-proof 
themselves in their industry and engage 
them to stay with boohoo for a career worth 
sticking around for. For our career-driven 
work force, an offer that develops people both 
personally and professionally is crucial and our 
new targeted webinars, IRL training sessions 
and bite-size learning initiatives hit the mark 
for our people.

It is critical to our ongoing boohoo success 
that our leaders are engaged and stretched 
in their roles and the wider business and that 
our leaders have a ‘kit bag’ of behaviours and 
experience to deliver our future growth. As 
a result, 2022 saw the introduction of the 
following for our senior leaders:

•  The introduction of a boohoo leadership 

programme – leading self, leading others, 
leading business. The start of a future 
legacy for director and head of level

•  Individual strengths-based assessments

•  The introduction of a coaching and 

mentoring framework, working with both 
internal and external coaches and mentors

•  A 360 feedback process with a 
development plan to support

•  Insights personality profiling for both 

individuals and teams

•  Strategy team builds and development

COLLEAGUE ENGAGEMENT

With a business as young as ours, we enjoy 
the opportunity to get together as the 
‘boohoo family’. We have an unrivalled social 
calendar with something for everyone to 
enjoy and we know how to throw a legendary 
party. Our teams regularly enjoy payday 
drinks, where they can socialise with other 
departments and there are loads of other 
events throughout the year too, from 
Valentine’s Day to summer BBQs.

With up to a 40% discount on all our boohoo 
group brands, this is much enjoyed by our 
colleagues along with our regular sample sales 
where the proceeds go to charity.

54

55

ANNUAL REPORT AND ACCOUNTS 2022 STRATEGIC REPORT STRATEGIC REPORTBOOHOO GROUP PLCPEOPLE

CONTINUED

RECOGNISING AND REWARDING YOUR ACHIEVEMENTS 

We offer an outstanding reward and benefits framework where, irrespective of role, all our 
colleagues can share in the success of boohoo’s incredible growth.

SHARE AWARDS

We want all colleagues in the boohoo family to feel that they are part of the business, and there 
is no better way to do that than by ensuring they share in our future success. We have gifted free 
shares to colleagues through our Share Incentive Plan (“SIP”) scheme and we offer an annual 
Save As You Earn (“SAYE”) scheme, where colleagues have the option to buy boohoo shares at 
a discounted price.

OTHER BENEFITS

We offer a wide range of benefits for our colleagues to enjoy, such as amazing staff discount 
across all 13 of our brands, annual bonus and incentive schemes, life assurance and various health 
and wellbeing benefits. Where possible, we try to do this in the most cost-effective manner and, 
from April 2022, we will be moving to a pension salary sacrifice arrangement, enabling colleagues 
to keep more of their salary each month.
OPERATING AT OUR BEST 

Across our boohoo family, we celebrate our diversity. Our teams are as individual as our 
customers are and by bringing everyone’s talents together our products come to life and keep 
setting trends.

Who we are, how we think, and the different backgrounds we come from mean we can share our 
views and life experiences.

It is a continuous journey; there is always so much more that can be done – we are on a mission 
towards being the best we can be for everyone.
GENDER PAY AND DIVERSITY

At boohoo, we have always encouraged diversity in the workplace. As at the end of February 
2022, female colleagues accounted for 54% of our workforce. This is the same proportion 
as in 2021. Female colleagues now hold 50% of our most senior management positions, an 
improvement from 41% a year ago.

NUMBER OF COLLEAGUES BY 
GENDER
Executive directors/non-executive directors
Senior managers
Other employees

Male
7
81
2,542
2,630

Female
2
81
3,007
3,090

The gender pay gap data for the boohoo group, prepared using the data from April 2021, showed 
females were paid more than males irrespective of whether this is calculated using the mean or 
median result. The mean gender pay gap is 3.1% in favour of females; this increases to 6.2% when 
we look at the median gender pay gap. Both figures are significantly better the national average 
as reported by ONS, where males typically earn 15% more than females. 

As an organisation that loves to nurture talent from an early age, it is no surprise to see that we 
have a predominantly young workforce. The average age of a boohoo colleague is just 31. 

OTHER D&I ACTIVITY

•  We have developed a D&I strategy for the 

group with three clear pillars of focus:

Attracting and on-boarding – Create a 
workforce broadly reflective of the larger 
community 

Engaging and developing – Support our 
colleagues in building the skills to work in an 
inclusive manner with one another and with 
the communities we serve 

Building the culture – Build a welcoming 
workplace in which our colleagues 
recognise that their unique characteristics, 
skills and experiences are respected, valued 
and celebrated 

•  We have formulated a D&I steering group 
with clear business sponsorship. Carol 
Kane, Co-founder and Group Executive 
Director being our executive sponsor

•  We have a clear view of our generational 
and gender split across our business – 
millennials make up 54% of our workforce

•  Beginning with our distribution centres, we 
have started to collect demographic data 
in the group across gender identity, sexual 
orientation, ethnicity, religion and disability

•  We have been recognised as committed 

to D&I in the Inclusive Employers 
Standard 2021

•  We have embraced external partnerships 

with both Diversity in Retail (“WHITL”) and 
Inclusive Employers to help support us in 
driving D&I change across the business

•  We actively support, engage and run 

colleagues initiatives that support, to name 
but a few:

•  National Inclusion Week

•  Mental Health Awareness

•  International Men’s and Women’s Day

•  EID

•  Black History Month

•  Pride

EMPLOYEE WELLBEING

We take the wellbeing of our boohoo 
colleagues seriously. We cultivate colleague 
wellbeing by:

•  Having an employee assistance programme 

and healthcare cash plan in place

•  Having mental health first aiders in all 
of our office locations to support our 
colleagues with their mental health and 
wellbeing

•  Onsite gyms and exercise classes

•  A development offer that includes 

wellbeing and resilience workshops and 
encouraging colleagues to operate at 
their best

•  Engaging with external experts to bring the 

very best learning to the business

•  Recognition and support of Mental Health 

awareness week

•  Partnerships with external partners such as 
Calm, British Heart Foundation and Mind

•  Our boohoo for you and Club PLT 

communication sites making all of the 
above accessible to all

It is our priority to continue to make the 
workplace more inclusive for everyone, where 
our boohoo family feels comfortable showing 
up as themselves. We aim to drive culture 
change throughout our business and embrace 
the diverse and ethnic social backgrounds 
represented in our boohoo family. 

In the year ahead, we will be implementing 
diversity improvement targets and measures. 
We will educate our senior leadership team 
on driving D&I change throughout the 
group, continue to collect demographic 
data across our business, establish employee 
representative groups and celebrate the 
diversity across our business through 
employee events.

The year ahead is an exciting one for our 
boohoo family. We will deliver our people 
strategy for 2022/23 and aligned with 
our PACT values, we will foster our talent, 
continue to engage and grow our employees 
and identify opportunities for support, all 
while continuing to deliver amazing customer 
service.

On behalf of the board

John Lyttle 
3 May 2022

Neil Catto

S
T
R
A
T
E
G
I
C

R
E
P
O
R
T

56

57

ANNUAL REPORT AND ACCOUNTS 2022 STRATEGIC REPORTBOOHOO GROUP PLC 
 
BOOHOO GROUP PLC

ANNUAL REPORT AND ACCOUNTS 2022

GOVERNANCE

Board of directors 
Corporate governance report 
Directors' report 
Section 172 
Directors' remuneration report 
Annual report on remuneration 
Statement of directors' responsibilities  
in respect of the annual report and  
financial statements 

60
62
71
73
77
89

97

G O V E R N A N C E

E
C
N
A
N
R
E
V
O
G

58

59

GOVERNANCEBOARD OF DIRECTORS

Committee Key

A   AUDIT 

COMMITTEE

E   ESG  

COMMITTEE

N   NOMINATION 
COMMITTEE

R   REMUNERATION 
COMMITTEE

RI   RISK  

COMMITTEE —

 CHAIRMAN

MAHMUD KAMANI 
GROUP EXECUTIVE 
CHAIRMAN
Mahmud founded boohoo with 
Carol Kane in 2006, leveraging 
over 30 years of experience in 
the fashion and clothing industry. 
Mahmud is an entrepreneur, with 
expertise encompassing all areas of 
the supply chain from sourcing, to 
import and wholesale. Mahmud is 
an inspirational leader, having built 
a strong team and engendered 
loyalty from many long-serving 
employees.

CAROL KANE
GROUP  
CO-FOUNDER 
AND EXECUTIVE 
DIRECTOR 
Carol has over 30 years of 
experience in the fashion industry. 
Starting her career as a designer, 
then fashion buyer, Carol has 
worked with Mahmud Kamani 
for the past 27 years supplying 
high street retailers. Carol co-
founded boohoo in 2006 and 
since inception has worked on 
marketing, product and brand 
strategy both domestically and 
abroad.

JOHN LYTTLE
CHIEF EXECUTIVE 
John previously spent eight years 
at Primark, a division of Associated 
British Foods, as Chief Operating 
Officer. During his tenure, 
turnover grew 158% to £7 billion.

Prior to joining Primark, John 
held senior roles at Matalan and 
Arcadia group.

NEIL CATTO
CHIEF FINANCIAL 
OFFICER
Neil qualified as a chartered 
accountant with Ernst & Young 
and spent nine years working in 
their Manchester, Palo Alto and 
Reading offices. He was previously 
Finance Director of dabs.com 
plc and has held senior financial 
positions in BT plc and The 
Carphone Warehouse Group plc.

COMMITTEE KEY

A

E

N

R

RI

AUDIT  
COMMITTEE

 ESG  
COMMITTEE

NOMINATION 
COMMITTEE

REMUNERATION 
COMMITTEE

RISK  
COMMITTEE

—

CHAIRMAN

BRIAN SMALL

KIRSTY BRITZ 

SHAUN MCCABE

IAIN MCDONALD

TIM MORRIS 

DEPUTY 
CHAIRMAN, 
NON-
EXECUTIVE 
DIRECTOR 
AND SENIOR 
INDEPENDENT 
DIRECTOR
  N   A   RI   R
Brian is Deputy Chairman, 
Senior Independent 
Director, Chairman of the 
Nomination Committee 
and sits on the Audit, 
Risk and Remuneration 
Committees.

Brian was CFO of JD 
Sports plc from 2004 to 
2018. Prior to this role, he 
was Operations Finance 
Director at Intercare 
Group Plc and has also 
been finance director 
of a number of other 
companies. 

Brian is also a non-
executive director and 
Audit Committee Chair 
at Mothercare plc and 
Pendragon plc. He 
qualified as an accountant 
with Price Waterhouse in 
1981.

NON-
EXECUTIVE 
DIRECTOR
E   A   RI
Kirsty joined the board 
in October 2021. Kirsty 
is Chair of the ESG 
Committee and a member 
of the Risk and Audit 
Committees.

Kirsty has extensive 
ESG and sustainability 
experience across 
financial services, 
telecommunications and 
technology sectors. She 
is currently serving as the 
Director of Sustainable 
Banking at Natwest 
Group plc and as an 
independent member 
of the Professional 
Standards Committee at 
HMRC. Prior to joining 
Natwest Group, she held 
the role of Director of 
Citizenship at Barclays. 
Prior to this Kirsty held 
various sustainability, 
brand strategy and 
marketing roles in retail, 
telecommunications and 
advertising sectors.

NON-
EXECUTIVE 
DIRECTOR

A   RI   E   R   N
Shaun is Chair of the Audit 
and Risk Committees and 
sits on the Remuneration, 
ESG and Nomination 
committees.

Shaun has extensive 
financial experience across 
e-commerce and retail. 
He is currently serving as 
Chief Financial Officer 
at Trainline plc and as a 
non-executive director 
at AO World plc where 
he is a member of its 
Audit and Remuneration 
Committees. Prior to 
joining Trainline plc, he held 
the roles of International 
Director at ASOS and 
Chief Financial Officer for 
Amazon Europe.

NON-
EXECUTIVE 
DIRECTOR 
R   A   N  
Iain is Chair of the 
Remuneration Committee 
and sits on the Audit and 
Nomination Committees. 

Iain is the founder of 
Belerion Capital, a 
specialist technology & 
e-commerce company 
and was an early investor 
in a number of technology 
businesses including Asos, 
The Hut Group, Eagle Eye 
Solutions, Anatwine and 
Metapack. 

Iain is a non-executive 
director of The Hut 
Group, and also AIM-
listed software business 
CentralNic. Prior to 
founding Belerion 
Capital, Iain was a partner 
of the William Currie 
Group, a technology and 
e-commerce private family 
office.

NON-
EXECUTIVE 
DIRECTOR 
A   E   R   RI   N
Tim Morris joined the 
board in May 2021. 
Tim is a member of the 
Audit, Nomination, 
Remuneration, Risk and 
ESG Committees. 

Tim is currently Group 
General Counsel & 
Company Secretary at 
TalkTalk Telecom Group 
Limited, which was on the 
main list of the London 
Stock Exchange until 
March 2021, joining prior 
to its IPO in 2010. He 
held similar positions at 
Carphone Warehouse 
Group PLC prior to its IPO 
in 2000 until 2015. He 
is also a founding Partner 
of Freston Ventures 
Investments LLP. Tim is 
a solicitor who worked in 
private practice before 
2000, specialising in 
corporate finance.

60

61

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLCGOVERNANCEGOVERNANCECORPORATE GOVERNANCE REPORT

STRENGTHENING GOVERNANCE WITH KEY 
APPOINTMENTS

In this unprecedented economic climate, it is imperative the board 
possesses a wide range of skills to guide us through this difficult period so 
that we emerge well placed to take advantage of new opportunities. A key 
focus has been to develop our leadership capabilities and we have made 
significant progress in enhancing the composition of the board. 

I was delighted to welcome Tim Morris and Kirsty Britz who joined as non-
executive directors on 5 May 2021 and 4 October 2021 respectively. Tim 
is a highly experienced professional who brings legal, business and corporate 
governance expertise to the board. Kirsty’s extensive ESG experience will 
help ensure the board remains focused on making balanced and sustainable 
decisions that factor the impact of our strategy on multiple stakeholder 
groups. I look forward to both of them making significant contributions to 
the board in the years ahead. 

I am particularly proud of the strong and diverse board we have now 
assembled, which is equipped with a compelling mix of skills and experience 
relevant to boohoo and the challenges and opportunities it faces.

ESG GOVERNANCE

Solid governance and appropriate oversight of risks remains at the core of 
the board’s list of priorities. During the year, the board implemented a new 
governance framework as set out on page 69. To ensure there is adequate 
oversight of ESG-related issues, the board established an ESG Committee 
chaired by Kirsty Britz, an Executive ESG Group chaired by the Group 
CEO, and standalone ‘E’ ‘S’ and ‘G’ sub-committees chaired by senior 
leaders across the business. These enhancements ensure that key ESG 
matters are considered by effective leaders and decision-makers, who are 
appraised of the relevant information at the appropriate time. 

The group’s sustainability strategy, UP.FRONT, is an integral part of this 
new governance framework and key to our responsible growth strategy. 
We have worked hard to develop product sourced with more sustainable 
materials that will help us achieve our sustainability goals and raise customer 
awareness on sustainability more generally. We have also taken active steps 
to anticipate how climate change will affect our business. It is with this in 
mind that we look forward to working with the government to support its 
efforts to decarbonise all sectors of the UK economy and meet net zero 
targets by 2050. 

Further information on the sustainability strategy is on pages 41 to 47 and 
our carbon report and climate risk assessment are on pages 48 to 53.

“

This financial year was one 
of important progress as we 
delivered the Agenda for Change 
programme and embedded a new 
governance framework across  
the business."

Mahmud Kamani
EXECUTIVE CHAIRMAN

A MESSAGE FROM THE CHAIRMAN

Dear Shareholders,

EXECUTIVE REMUNERATION

This financial year was one of important progress as we 
delivered the Agenda for Change programme and embedded 
a new governance framework across the business. The board 
took decisive action to make the necessary changes with pace 
and we enter the next financial year confident that we have 
built strong foundations required for the board to execute its 
growth strategy and achieve long-term sustainable growth for 
all stakeholders. 

We were pleased that the remuneration policy received a significantly 
improved level of shareholder support at our AGM in 2021. During the year, 
the Remuneration Committee undertook a further review of the policy and 
consulted extensively with major shareholders on proposed changes. We 
recognised that there are significant commercial benefits derived from a 
reward package for the executive team determined in part by performance-
related ESG criteria, and introduced specific and measurable ESG-related 
targets into the executive bonus and LTIP schemes. The revised policy, 
which is tailored to boohoo’s specific challenges, is set out on pages 77 to 
88 and will be put to an advisory vote at our AGM in June 2022. 

BOARD EVALUATION

Korn Ferry ran our board evaluation externally again 
this year. It was encouraging to see real progress 
has been made on key issues such as succession 
planning, particularly since the appointment of 
our new Chief People Officer in March 2021, and 
increased representation by independent non-
executive directors, who now represent a majority 
of the board. 

Key themes that emerged from the latest review include board 
appetite for increased focus on strategy and succession planning, and 
opportunities for direct engagement by board members across the 
business as we emerge from COVID-19. Further detail can be found 
on page 67 of this report. 

BOARD EFFECTIVENESS AND 
DEVELOPMENT

The board recognises that improving board effectiveness forms an 
important part of the development and execution of the group’s 
strategy and will ultimately contribute to the continued success of the 
group for years to come. To mark the opening of Thurmaston Lane, the 
board visited suppliers and garment workers in Leicester to gain first-
hand insight into the opportunities and challenges facing the garment 
industry and its workers. 

Further, as part of the board’s commitment to ensuring the highest 
standards of governance for the group, each board member attended 
training on: 

•  the issues raised in the Korn Ferry independent effectiveness review, 
including how to increase the operational effectiveness of the board;

•  latest trends and developments in ESG-related matters and the 
importance of these issues to investors and on the long-term 
performance of the company;

•  sector-related climate risks and the requirement to report in 

line with the Taskforce on Climate-related Financial Disclosures 
(“TCFD”) framework; and

•  directors’ duties and managing health and safety risks. 

READY FOR THE FUTURE

Finally, on behalf of the board, I would like to extend my thanks to all of 
our shareholders for your continued support as we navigate our course 
during these unusual and challenging times. Looking ahead, the board 
will continue to lead the business in a way that is honest, transparent 
and accountable. This transparency is key to the delivery of the 
group’s strategy and value creation for our shareholders. In 2022, we 
will continue to focus on our growth agenda and in further improving 
our financial performance and strength, all underpinned by a robust 
governance framework. 

Mahmud Kamani
GROUP EXECUTIVE CHAIRMAN

A MESSAGE FROM 
THE CHAIRMAN 
OF THE NOMINATION 
COMMITTEE

G
O
V
E
R
N
A
N
C
E

Dear Shareholders,

During the year, as part of our commitment under the Agenda 
for Change programme to providing an appropriate balance of 
independent directors on the group’s board, the Committee led 
the selection process for the appointment of Tim Morris and 
Kirsty Britz. I am satisfied that the board now has a good blend 
of skills and experience to ensure our board and committees 
continue to operate effectively for the benefit of all of our 
stakeholders. The directors’ biographies appear on pages 60 to 61. 

The complex and fast-moving nature of the business is such 
that succession planning poses a significant challenge across the 
organisation. While there has been a significant improvement 
since the appointment of the Chief People Officer in March 
2021, the expectation is that the work of the Committee will 
continue to develop in the year ahead, particularly in relation 
to clearer succession planning at board and management level 
across our brands. Crucially, as the business continues to scale, 
we will ensure management has appropriate bandwidth and review 
key roles in the context of our structure to ensure they remain 
appropriate. The Chief People Officer will be a key facilitator of 
this review process. 

In recognition that the board and its committees must have 
appropriate ESG oversight, the Committee updated the terms of 
reference to ensure that ESG skills and experience are taken into 
account in relation to board composition, appointments, succession 
planning, performance and training. A copy of the updated terms of 
reference can be located on the company’s website. 

A further evaluation of the board was carried out to build upon 
the progress made by the 2021 evaluation, which was externally 
facilitated by Korn Ferry. While the size of the board has increased 
as part of the review process in the past 12 months, the general 
sense is that this is a well-rounded and effective board with a 
strong team dynamic. An area of focus for the Committee this 
year will be to ensure the independent directors gain greater 
exposure to management that sits below the executive team 
to obtain a deeper understanding of the talent pool within the 
business. Further details on the board evaluation are on page 67.

The Committee will review the aggregate competencies required 
by the board and wider management, adding skills and background 
as appropriate, as the external environment evolves and the 
business continues to pursue its growth agenda. 

Brian Small 
DEPUTY CHAIRMAN, SID AND CHAIRMAN  

OF THE NOMINATION COMMITTEE 

62

63

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLCGOVERNANCECORPORATE GOVERNANCE REPORT

CONTINUED

ANNUAL REPORT AND ACCOUNTS 2022

The company has adopted 
the 2018 Quoted Companies 
Alliance Corporate Governance 
Code ("QCA Code"). The board 
believes that the QCA Code 
provides the most appropriate 
framework of governance 
arrangements for a public listed 
company of boohoo’s size and 
complexity. 

The board acknowledges the importance of 
the ten QCA Code principles and sets out 
the group’s current approach below.

E
C
N
A
N
R
E
V
O
G

DELIVER GROWTH

Establish a strategy and business model, 
which promotes long-term value for 
shareholders

01

The group owns the brands boohoo, 
boohooMAN, PrettyLittleThing, Nasty Gal, 
Miss Pap, Coast, Karen Millen, Warehouse, 
Oasis, Debenhams, Dorothy Perkins, Burton 
and Wallis and designs, sources, markets 
and sells clothing, shoes, accessories and 
beauty products targeted at 16-45-year-old 
consumers in the UK and internationally. 
The group has a strong presence in the 
UK, US, Australia, France and Ireland, and 
sells products to customers in almost every 
country in the world.

The group’s business model is entirely focused 
on its customers and every element of the 
model begins and ends with them – we 
engage, we listen, we learn, we create and 
repeat.

The group’s ambition and growth prospects 
are underpinned by forecast growth in both 
the domestic and international online fashion 
retail markets, a highly efficient product 
sourcing model and a robust infrastructure 
development plan. The group’s vision is to 
be a leading e-commerce fashion market 
for 16-45-year-olds, which will be driven 
through the following strategic priorities:

•  Insight – creating a competitive customer 

proposition

•  Investment – delivering organic growth to 

increase market share

•  Innovation – driving customer engagement
•  Integration – integrating new brands

A fuller explanation of how the strategy and 
business model are executed can be found on 
page 12 to 17.

Seek to understand and meet 
shareholder needs and expectations

02

The board is informed of shareholder views 
as part of the regular reporting process and 
matters for discussion, and maintains an 
active dialogue with its shareholders through a 
planned programme of investor relations. This 
activity is a keystone of boohoo’s corporate 
communications programme and is headed 
by the Executive Board, supported by an 
Investor Relations team and the Company 
Secretary. The group’s Non-Executive 
Deputy Chairman (who is also Senior 
Independent Director) acts as an additional 
link between the shareholders and the group’s 
executive directors. 

The programme includes formal presentations 
of the group’s full year and interim results 
and meetings between institutional investors, 
analysts and senior management on a 
regular basis. Regular communication with 
shareholders also takes place through the 
group’s annual and interim report and via the 
group website (www.boohooplc.com), which 
contains up-to-date information on the 
group’s activities.

The Chairman of the Remuneration 
Committee has actively engaged and 
consulted with shareholders on major changes 
to the remuneration policy during the year. 

The board recognises that the Annual 
General Meeting is an important opportunity 
for communication with both institutional and 
private shareholders. 

There is also a designated email 
address for shareholder liaison – 
investorrelations@boohoo.com – and all 
contact details are included on the investor 
relations website.

Take into account wider stakeholder 
and social responsibilities and their 
implications for long-term success

03

The board recognises the importance of 
maintaining strong relationships with its 
stakeholders in order to create sustainable 
long-term value, and the board encourages 
active dialogue and transparency with all its 
stakeholder groups. 

Further information on stakeholder 
engagement can be found on page 73.

The board believes that modern slavery 
is a significant global issue presenting a 
challenge for businesses worldwide and 
has committed to continually reviewing its 
practices to combat slavery. The board has a 
zero-tolerance approach to modern slavery 
and is committed to ensuring that its group 
companies and supply chain acts ethically and 
with integrity. 

Our Modern Slavery Statement can be 
found on the group’s website or is available on 
request from the Company Secretary. 

Embed effective risk management, 
considering both opportunities and 
threats, throughout the organisation

04

The board has overall responsibility for the 
group’s systems of internal control and 

risk management and for reviewing the 
effectiveness of those systems. Such systems 
are designed to manage rather than eliminate 
the risk of failure to achieve business 
objectives. Any system can only provide 
reasonable and not absolute assurance against 
material misstatement or loss.

The board confirms that there are procedures 
for identifying, evaluating and managing 
significant risks faced by the group, and will 
review these formally with management 
before each financial year-end (as well as 
the ongoing review of risks, which emerge 
throughout the year).

The board has implemented an internal risk 
management framework to identify, with 
relevant management, the major business 
risks facing the group and to put in place 
appropriate policies and procedures to 
manage those risks. Internal and external 
risks, which are assessed on a continual 
basis, may be associated with a variety of 
internal or external sources, including control 
breakdowns, disruption in information 
systems, competition, inadequate financing, 
poor business performance, natural 
catastrophe and regulatory requirements. 
These involve a process of control, self-
assessment and reporting that will be 
established to provide a documented trail 
of accountability, which will be reported to 
the board.

The Executive Risk Group reports on its 
review of the risks and how they are managed 
to both the board and Risk Committee, 

64

65

BOOHOO GROUP PLCGOVERNANCECORPORATE GOVERNANCE REPORT

CONTINUED

whose role it is to review the key risks 
inherent in the business and the systems 
of control necessary to manage those 
risks. The Executive Risk Group, which 
includes the CEO and CFO, reports to the 
Risk Committee and provides assurance 
over risks and internal controls. The Risk 
Committee presents its findings to the board 
as appropriate. The Executive Risk Group 
also reports to the Risk Committee on 
major changes in the business and external 
environment, which affect significant risks. 
Where areas for improvement in the systems 
are identified, the board considers the 
recommendations made by the Executive 
Risk Group and the Risk Committee.

In a move to adopt a more structured 
approach to managing ESG risks and 
opportunities, the board have established a 
new governance framework to ensure there 
is adequate board oversight and monitoring 
of significant ESG issues. The Executive ESG 
Group is chaired by the Group CEO and 
reports to the ESG Committee chaired by 
Kirsty Britz, Non-Executive Director. The 
primary purpose of the ESG Committee is 
to independently review, on behalf of the 

66

Board, the actions of the Executive ESG 
Group and its ‘E’ ‘S’ and ‘G’ sub-committees 
to run the group as an environmentally and 
socially sustainable, responsible business, 
capable of generating long-term value for its 
stakeholders. 

Further details of the governance structure 
are set out at Principle 9.

MAINTAIN A DYNAMIC 
MANAGEMENT 
FRAMEWORK

Maintain the board as a well-
functioning, balanced team led by the 
chair

05

The board currently comprises of four 
executive directors and five non-executive 
directors. The board has an Executive 
Chairman and a Non-Executive Deputy 
Chairman who also acts as the Senior 
Independent Director. 

The board as a whole is collectively 
responsible for the success of the boohoo 
group and provides entrepreneurial leadership 
of the group within the framework of 
effective controls, which enable risk to 
be assessed and managed. It sets out the 
group’s values and standards and ensures 
that its obligations to shareholders and other 
stakeholders are understood and met.

Guidelines are in place concerning the 
content, presentation and timely delivery 
of papers by management to directors for 
each board meeting so that the directors 
have enough information to be properly 
briefed. Where issues arise at board meetings, 
the Chairman ensures that all directors 
are properly briefed and, when necessary, 
appropriate further enquiries are made. The 
current division of responsibilities between 
the Chairman and Chief Executive and the 
Chairman and the Deputy Chairman have 
each been agreed by the board. 

It is intended that the board meets at least 
eight times a year, the Audit Committee 
at least three times a year, the Nomination 
Committee at least once a year, the 
Remuneration Committee at least twice a 
year, and the Risk and ESG Committees four 
times per year. 

ATTENDANCE AT BOARD AND COMMITTEE MEETINGS

The table below shows the attendance of individual directors at board meetings and committee meetings of which they are members during 
the year.

Board

Audit  
Committee

Risk  
Committee

Remuneration 
Committee

Nomination 
Committee

Eligible 
to attend Attended

Eligible 
to attend Attended

Eligible 
to attend Attended

Eligible 
to attend Attended

Eligible 
to attend Attended

Mahmud Kamani

Carol Kane

John Lyttle

Neil Catto

Kirsty Britz

Shaun McCabe

Iain McDonald

Tim Morris

Brian Small

Pierre Cuilleret

10

10

10

10

4

10

10

8

10

2

10

10

10

10

4

10

10

8

10

1

–

–

–

–

1

3

3

2

3

1

–

–

–

3 by 

invitation

1

3

3

2

3

1

–

–

–

–

2

4

4

4

4

–

–

–

4 by 

invitation

4 by 

invitation

2

4

4

4

4

–

–

–

–

–

–

4

4

3

4

1

–

–

2 by 

invitation

3 by 

invitation

–

4

4

3

4

1

–

–

–

–

–

1

1

1

1

–

–

–

1 by 

invitation

–

–

1

1

1

1

–

As at 3 May 2022, the board has met twice since the end of the financial year. As the ESG Committee meetings started in April 2022, they are 
not included in the above table. 

All directors have access to the advice and services of the Chief Financial Officer and Company Secretary, who are responsible for ensuring that 
the board procedures are followed, and that applicable rules and regulations are complied with. In addition, procedures are in place to enable the 
directors to obtain independent professional advice in the furtherance of their duties, if necessary, at the company’s expense.

Ensure that between them, the 
directors have the necessary up-to-date 
experience, skills and capabilities

Evaluate board performance based on 
clear and relevant objectives, seeking 
continuous improvement

06

The directors’ biographies appear on pages 
60 and 61.

The board has a blend of different experience 
and backgrounds. Each of Brian Small, Iain 
McDonald, Shaun McCabe, Tim Morris 
and Kirsty Britz were, prior to appointment, 
considered to be ‘independent’ non-executive 
directors under the criteria identified in 
the QCA Code. The board has access 
to independent advice, in particular from 
boohoo’s Nominated Adviser (Zeus Capital), 
TLT LLP (from a legal perspective), and our 
auditor PKF Littlejohn LLP. During the year, 
the Remuneration Committee took advice 
from Korn Ferry.

The board is kept informed on an ongoing 
basis by the Company Secretary about their 
duties and any update in relation to legal 
and governance requirements for the group. 
Training is provided to the board each year 
regarding their duties.

07

Korn Ferry completed the most recent 
external evaluation of the board in February 
2022. The evaluation confirmed that the 
board continued to operate effectively.

The evaluation was structured around seven 
key areas, each addressed through a series of 
critical questions that all directors responded 
to through an online survey. The survey was 
supported by telephone interviews on specific 
areas for further questioning.

The key recommendations from the external 
evaluation include:

a. the need to review the appropriate level 
of oversight of A4C as it moves to being 
part of business as usual– including in the 
context of the ESG Committee;
b. further sessions (facilitated through 

the Nomination Committee) to review 
succession and development plans for key 
executive roles across the business;

67

c. increase the time spent on strategy – with 

the view that a full strategy away day 
becomes a fixture as part of the board 
calendar moving forward;

d. Improve the structure of board papers with 
clearer sign-posting of key information 
and items for debate, reviewing the format 
of financial information to facilitate 
decision-making and the potential benefit 
of including external perspectives on key 
trends in board discussions;

e. Increase opportunities for board members 
to gain first-hand exposure to the business 
and make use of virtual tools to support the 
non-executives’ engagement across the 
business;

f.  consideration of the most appropriate 
method of engaging non-executive 
directors in strategic opportunities so 
that they are fully utilised in the strategic 
decision-making process; and

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLCGOVERNANCEGOVERNANCECORPORATE GOVERNANCE REPORT

CONTINUED

g. Consideration of the structures necessary 

to support the company’s ambitious growth 
targets and implement changes ahead of 
time to ensure that the growth plan can be 
achieved.

boohoo’s wider succession plan is the role and 
responsibility of the Nomination Committee, 
to ensure that the board is comprised of 
appropriately skilled and capable individuals. 
The Nomination Committee Chair will 
identify gaps in the skill set required to 
oversee the group’s development, and will 
seek to recruit suitably qualified individuals 
with support from the Chief People Officer. 

boohoo continues to look at how best to 
improve its corporate governance; and as a 
fast-growing company, boohoo is constantly 
looking for ways to strengthen its board, 
while ensuring that the business is led by 
people with the right experience, passion 
and enthusiasm. During the year, the board 
appointed two new independent directors to 
ensure the balance of the board is in favour of 
non-executive directors.

The enlarged and strengthened board 
structure has substantially enhanced the 
bandwidth to execute our multi-brand 

strategy and provide oversight of key ESG 
risks and opportunities. The structure 
enables the directors to use their extensive 
commercial experience in developing the 
wider group and its strategy for the benefit of 
the company’s stakeholders.

In summary, this structure enables the 
retention of key skill-sets within the company 
while facilitating the enhancement of the 
executive director base and the continuing 
development of the board and committee 
membership otherwise in line with the QCA 
Code's key principles.

08

Promote a corporate culture that is 
based on ethical values and behaviours

boohoo is guided by its values of Passion, 
Agility, Creativity and Teamwork. The 
company prides itself on its inclusive culture 
and team spirit, and in operating in a fair and 
sustainable manner.

boohoo takes the welfare of all its employees 
extremely seriously and continues to 
invest in its people, who are encouraged to 
develop and grow with the business. boohoo 
continually strives to improve the working 
environment and benefits of its people. This 
is done by listening to and actioning feedback 
given through the open Your Voice sessions 
and internal HR channels, with immediate 
attention paid to any concerns raised. boohoo 
is continually improving the support provided 
to managers to help ensure they are leading 
and ensuring the people in our organisation 
feel valued and are listened to, shown in the 
significant investment made to upgrade all 
the facilities and working environment.

Further information can be found on pages 
54 to 57 of this report. 

Maintain governance structures and 
processes that are fit for purpose and 
support good decision-making by the 
board

09

The board has a formal schedule of matters 
reserved to it for decision, including approval 
of strategic plans and the annual operating 
plan, significant investments and capital 
projects, treasury and risk management 
policies. All directors take decisions 
objectively in the interests of the group. 
Further details of the roles and responsibilities 
of the directors is set out at principle 6.

Governance Framework
During the year, the board established a new governance framework to provide increased oversight of key risks and strategic matters, with a 
particular focus on ESG oversight. The aim is to ensure that the full board is focusing on the most significant strategic matters while still maintaining 
broad oversight of ESG opportunities and risks. The Executive ESG committee and sub-committees undertake key ESG activities to drive and 
execute the group’s sustainability strategy. 

The board is cognisant of the need to maintain an appropriate level of oversight of Agenda for Change as it moves to being part of business as usual, 
including in the context of the newly established ESG Committee. Recognising the new framework is in its early stages, the Governance and Ethical 
Compliance Committee (which replaces the Supply Chain Compliance Committee) will continue to report into the Executive Risk Group and Risk 
Committee to ensure there is continuity of an appropriate level of board oversight of Agenda for Change assurance and management.

The audit, nomination, risk and remuneration committees have each been assigned respective responsibilities for oversight of discrete ESG matters 
that are most consistent with their current responsibilities and area of expertise. 

The terms of reference for each committee are published on the company website or are available on request from the Company Secretary. The 
roles and responsibilities of each committee are detailed below.

New structure for FY23

PLC Board
Sets strategic direction, ensures 
compliance and provides counsel 
and oversight

Risk
appetite

ESG Committee
Sets and oversees ESG 
Strategy and provides 
recommendations to Exec 
ESG Group

Strategic risk 
reporting

Risk 
Committee
Sets and 
oversees Risk 
Strategy and 
provides 
recommenda-
tions to Exec 
Risk Group

Audit 
Committee
Oversight of 
internal and 
external audit 
activities

Remuneration 
Committee
Assist and advise 
the Board on 
matters relating 
to the remunera-
tion of the Board 
and senior 
management

Nomination 
Committee
Lead the process 
for Board 
appointments and 
make recommen-
dations to the 
Board to achieve 
the optimal 
composition of 
the Board and 
senior manage-
ment

Executive ESG Group
As least quarterly monitoring 
of Strategic Risks and making 
recommendations to the 
Board and its committees

Executive Risk Group
At least quarterly monitoring 
of Strategic Risks and making 
recommendations to the 
Board and its committees

Social 
Committee
At least 
quarterly 
monitoring of 
Functional 
Risks

Environment 
and Climate 
Change 
Committee
At least 
quarterly 
monitoring of 
Functional Risks

Governance & 
Ethical 
Compliance 
Committee*
At least quarterly 
monitoring of 
Functional Risks

Executive 
Focus 
Groups
At least 
quarterly 
monitoring of 
Functional 
Risks

Treasury 
Review 
Committee
At least 
quarterly 
monitoring of 
Functional 
Risks

H&S 
Committee
At least 
quarterly 
monitoring of 
Functional Risks

Risk Owners
Continuous 
identification 
and management 
of Functional 
Risks

New committees for FY22

* (previously Supply Chain Compliance Committee)

68

69

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLCGOVERNANCEGOVERNANCECORPORATE GOVERNANCE REPORT

CONTINUED

AUDIT COMMITTEE

RISK COMMITTEE

ESG COMMITTEE

Shaun McCabe is the Chairman of the Audit 
Committee, which has primary responsibility 
for monitoring the quality of internal controls, 
ensuring that the financial performance 
of the company is properly measured and 
reported on and reviewing reports from the 
company’s auditors relating to the company’s 
accounting and internal controls, in all 
cases having due regard to the interests of 
shareholders. Brian Small, Iain McDonald, 
Tim Morris and Kirsty Britz are the other 
members of the Audit Committee.

The Audit Committee meets three times 
a year and after the year-end. Matters 
considered at these meetings include:

•  reviewing and approving the annual report 
and financial statements for the year and 
half year-end;

•  discussion with the external auditors to 

confirm their independence and scope for 
audit work;

•  considering the reports from the external 
auditors identifying any accounting or 
judgemental issues requiring the Board’s 
attention and the auditors’ assessment of 
internal controls;

•  reviewing and approving the group’s tax 

strategy;

•  considering the work of the corporate 

social responsibility and supplier 
conformance functions;

•  reviewing compliance with minimum 
pay legislation and fairness at work 
procedures; and

•  considering the adequacy of the whistle-
blowing facility, the anti-bribery training 
and monitoring and data protection policy 
and procedures.

The Audit Committee Chair maintains 
dialogue with the auditors outside of the 
scheduled meetings and meets with the 
auditors without the presence of executive 
directors and members of the finance team.

The group’s internal audit function is overseen 
by and reports independently to the Audit 
Committee.

The Audit Committee reports to the board 
on the effectiveness, value and independence 
of the auditors on an annual basis. The 
board is satisfied with the independence and 
objectivity of PKF Littlejohn LLP.

The Chair of the Risk Committee is 
Shaun McCabe. This committee reviews 
management’s recommendations on risk 
management, particularly in relation to 
the structure and implementation of the 
risk strategy, system of governance, risk 
management framework, the quality and 
effectiveness of the related internal controls 
and reporting processes, risk appetite limits 
and exposures, and the overall risk profile 
of the business. The Risk Committee meets 
at least four times a year. Brian Small, 
Tim Morris and Kirsty Britz are the other 
members of the Risk Committee. 

The responsibilities and activities of the Risk 
Committee are set out in more detail in the 
Risk Management Report on page 32.

NOMINATION COMMITTEE

Brian Small is the Chair of the Nomination 
Committee, which identifies and nominates, 
for the approval of the board, candidates 
to fill board vacancies as and when they 
arise. The committee also considers matters 
of succession planning. The Nomination 
Committee meets at least once a year and 
otherwise as required. Iain McDonald, Shaun 
McCabe and Tim Morris are the other 
members of the Nomination Committee.

REMUNERATION 
COMMITTEE

The Chair of the Remuneration Committee 
is Iain McDonald. This committee reviews 
the performance of the executive directors 
and determines their terms and conditions 
of service, including their remuneration 
and the grant of share awards, having due 
regard to the interests of shareholders. The 
Remuneration Committee meets at least 
twice a year. Shaun McCabe, Brian Small 
and Tim Morris are the other members of the 
Remuneration Committee.

The responsibilities and activities of the 
Remuneration Committee are set out in 
more detail in the Directors’ Remuneration 
Report on page 77.

The Chair of the ESG Committee is Kirsty 
Britz. The ESG Committee advises the board 
on the effectiveness of the company’s ESG 
strategy and management of ESG risks and 
opportunities. The ESG Committee meets 
at least four times a year. Shaun McCabe, 
Tim Morris and Carol Kane are the other 
members of the ESG Committee.

Matters considered at these meetings 
include:

•  considering updates on the company’s 
progress towards achieving its targets 
regarding climate change, raw materials 
sourcing, waste management, circularity 
and other environmental impacts such 
as biodiversity, water, chemicals and 
microplastics;

•  receiving updates on the group’s social 

impact strategy and actions, ensuring focus 
on issues of most material impact and 
opportunity; and

•  reviewing the governance and effectiveness 

of the integration of environmental 
and social impact into the company’s 
operations, policies, practices and product 
development. 

The company’s ESG Report can be found on 
page 41.

BUILD TRUST

Communicate how the company 
is governed and is performing by 
maintaining a dialogue with shareholders 
and other relevant stakeholders

10

The AGM is an important opportunity for 
communication with both institutional and 
private shareholders and involves a short 
statement on the company’s latest trading 
position. Shareholders may ask questions 
of the full board, including the chairs of the 
Audit, Remuneration, Nomination, Risk and 
ESG Committees.

The result of the proxy votes submitted by 
shareholders in respect of each resolution will 
be available on the company’s website or on 
request to the Company Secretary.

As outlined at principle 2, the company 
maintains an active dialogue with its 
shareholders through a planned programme 
of investor relations.

DIRECTORS’ REPORT

The directors present their directors’ report 
and annual report and financial statements 
for the year ended 28 February 2022.

REGISTERED OFFICE

The registered office is 12 Castle Street, St 
Helier, Jersey, JE2 3RT.

PRINCIPAL ACTIVITIES

The principal activity of the company is that 
of a holding company. The principal activity 
of its subsidiary undertakings is that of online 
clothing retailers. 

BUSINESS REVIEW

The directors are required by Company Law 
to set out a fair review of the business, its 
position at the year-end and a description 
of the principal risks and uncertainties 
facing the group and to prepare the financial 
statements in accordance with applicable 
law and International Financial Reporting 
Standards (“IFRS”) as adopted by the UK. 
The review of the business on pages 58 to 70 
provides this review and financial position and 
these are incorporated by cross-reference 
and form part of this report. The Corporate 
Governance Report on pages 58 to 71 should 
be read as forming part of the Directors’ 
Report. 

RESULTS AND DIVIDENDS

Group loss after tax for the year to 
28 February 2022 was £4.0 million 
(2021: profit £93.4 million). The audited 
financial statements for the year for the 
group and company are set out on pages 104 
to 107.

The directors do not recommend the 
payment of a dividend (2021: no dividend) so 
that cash is retained in the group for capital 
expenditure projects that are required for the 
rapid growth and efficiency improvements 
of the business and for suitable business 
acquisitions and capital expenditure.

DIRECTORS AND 
COMPANY SECRETARY

The biographies of the directors who held 
office throughout the year and subsequently 
are set out on pages 60 and 61. The Company 
Secretary is Thomas Kershaw.

The interests of the directors in the shares 
of the company and their share options and 
awards are detailed in the Remuneration 
Report on page 78.

The company maintains directors’ and 
officers’ liability insurance, which gives 
appropriate cover for any legal action brought 
against the directors. The company has also 
provided an indemnity for its directors, which 
is a qualifying third-party indemnity provision 
and was in place during the year and up to the 
date of approval of the financial statements.

SHARE CAPITAL AND 
RESTRICTIONS ON SALE OF 
SHARES

The authorised and issued share capital of the 
company and details of shares issued during 
the year are shown in note 23. The issued 
share capital as at 28 February 2022 was 
1,267,634,949 shares of 1p.

Powers related to the issue and buy-back 
of the company’s shares are included in 
the company’s articles of association and 
such authorities are renewed annually by 
shareholders at the Annual General Meeting.

SHARE INCENTIVE PLAN 
TRUST

The Share Incentive Plan (“SIP”) trust 
is used by the company to provide free 
shares as share incentives to its employees. 
The trustees are Link Asset Services, an 
independent UK professional body. The SIP 
trustee buys shares and holds them in trust 
for the benefit of employees who remain with 
the company for three years. The trust held 
32.3 million shares as at 28 February 2022. 
The trustees may vote on the beneficiaries’ 
shares in accordance with the beneficiaries’ 
instructions.

70

71

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLCGOVERNANCEGOVERNANCEDIRECTORS’ REPORT

CONTINUED

SUBSTANTIAL SHAREHOLDERS

Shareholders holding more than 3% of the company’s shares as at 31 March 2022:

Shareholder

Number of ordinary shares held

Percentage held

Mahmud Kamani*
T Rowe Price Associates
Norges Bank Investment Mgmt
Hargreaves Lansdown
Rabia Kamani*
Interactive Investor

157,979,880
103,542,235
80,247,061
74,879,670
51,240,509
41,287,406

Shareholders marked as * are considered to be a concert party.

12.5%
10.9%
6.3%
5.9%
4.0%
3.3%

ASSESSMENT OF 
PROSPECTS AND VIABILITY

The group’s business activities together with 
the factors that are likely to affect the future 
development, performance, position and risks 
of the group are set out in the review of the 
business on pages 35 to 40.

The continued impact of the COVID-19 
crisis on the group is not expected to change 
materially over the next year, provided that 
governments’ actions in controlling the virus 
and its variants continue to be effective. 
Trading during the year to February 2022 has 
shown that online sales have some resilience 
during lockdowns in many countries. The 
group has cash resources and credit facilities 
sufficient to continue solvent trading in the 
face of an unforeseen downturn in demand. 
The credit facility has been increased from 
£100 million to £325 million after the year-
end and additional facilities are expected to 
be brought into use later in 2022 to support 
capital expenditure.

The directors considered the prospects of 
the group through an analysis of the markets 
for the group’s product offering online in 
the UK and overseas and concluded that 
potential growth rates remain strong as 
the markets continue to develop as more 
customers become comfortable with online 
shopping. This provides great opportunities 
for future expansion. There is a diverse supply 
chain with no key dependencies, enabling 
sourcing to be dynamic. Major expense 
categories relate to carriage and marketing 
services, which are widely diversified amongst 
suppliers. The business model affords a great 

deal of flexibility in responding to demand 
and economic changes: the wide range of 
products and relatively low buy quantities 
reduce inventory risk; a large customer base 
across many countries reduces specific 
economic and fashion dependencies; retail 
customers pay at the time of order with a 
small risk of default; and the high marketing 
expenditure is very controllable over a short 
time period. 

The group operates a regular budgeting, 
forecasting and long-range planning cycle, 
which is integrated with strategic plans and 
objectives. This planning cycle, in which the 
board is substantively involved, ensures, 
as far as is possible, that the profitability, 
cash flow and capital requirements of the 
business are sufficient to ensure its ongoing 
viability. Annual budgets, against which 
performance is compared, are prepared 
in advance of the next financial year. A 
cadence of weekly, monthly and quarterly 
forecasts is operated to monitor, control 
and report on performance in the current 
financial year. These forecasts form the 
basis upon which the board satisfies its 
requirements to update stakeholders with 
relevant financial performance and prospects. 
Twice a year, five-year financial plans are 
prepared to assess the medium and longer-
term prospects of the group and its finance 
requirements, based on its strategic plans.

The directors have reviewed the group’s 
profitability in the five-year plans, the 
annual budgets and medium-term forecasts, 
including assumptions concerning capital 
expenditure and expenditure commitments 
and their impact on cash flow. The directors 
consider that a five-year plan is the 
appropriate period to project financial plans 
with a reasonable level of certainty in line with 
their current strategic objectives. 

A sensitivity analysis was performed on the 
five-year plan in which revenue was assumed 
to grow at 20% less than the most reasonable 
base case. The results of this test showed 
that the facilities and cash generation were 
sufficient for the group to continue trading 
with a comfortable margin of error.

Based on their assessment of prospects and 
viability, the directors confirm that they have 
a reasonable expectation that the group will 
be able to continue in operation and meet 
its liabilities as they fall due in the five-year 
period ending February 2027.

GOING CONCERN

Having considered the prospects and viability 
as detailed above, the directors considered 
it appropriate to prepare the financial 
statements on the going concern basis, as 
explained in the basis of preparation in note 1 
to the financial statements.

FINANCIAL RISK 
MANAGEMENT

Financial risk management is detailed in note 
27 to the financial statements. 

SECTION 172
HOW THE BOARD PROMOTES THE SUCCESS OF THE COMPANY

“

The board recognises that 
effective engagement with 
key stakeholders is a key 
component of long-term 
sustainability and success.”

THE BOARD’S APPROACH

The board has voluntarily chosen to follow the section 172 guidance 
from UK law, although this is not required under Jersey regulations.

The board recognises the importance of maintaining strong 
relationships with our stakeholders in order to create sustainable long-
term value, and encourages active dialogue and transparency with all 
its stakeholder groups. The board exercises skill and judgment in good 
faith, having regard to the likely consequences of their decisions, to 
promote actions that lead to the long-term success of the group.

It is essential to running a successful business that we speak to our 
investors, suppliers, customers and colleagues. We take time to engage 
with, and listen to, the views of our stakeholders in order to shape our 
decision-making and to continue improving the way we do things.

When developing strategy, the board has regard to financial 
considerations as well as the need to engage with a wide range of 
stakeholders. The board ensures that these relationships are managed 
effectively and that there is sufficient visibility of stakeholder 
engagement activities in the boardroom to inform decision-making and 
delivery of strategy. Board materials and discussions therefore seek to 
consider appropriately the impact and views of key stakeholder groups 
while always ensuring the need to promote the success of the group for 
the benefit of its members as a whole. You can read more about board 
decision-making on page 68.

As well as acknowledging a responsibility towards society and the 
environment, the board recognises that effective engagement with 
key stakeholders is a key component of long-term sustainability and 
success. The board considers that the interests of the group and its 
shareholders are aligned in seeking sustainable value creation over the 
longer term through the group's operations. More information is set out 
in our ESG Report on page 41.

Consideration of the impact that the group and its operations have on 
all stakeholders is central to the culture and values of boohoo – more 
information about our values and culture can be found on page 54. 

HIGH STANDARDS OF BUSINESS CONDUCT 

The way we work and boohoo’s expectations for conduct and behaviour 
are set out in our group policies. These policies cover areas such as 
whistleblowing, bribery and corruption, employee and supplier conduct 
and human rights. 

The board recognises the importance of corporate governance and 
a description of how the group has adopted the QCA Corporate 
Governance Code 2018 can be found on pages 64 to 70. 

ACTING FAIRLY BETWEEN DIFFERENT 
STAKEHOLDERS OF THE GROUP 

As a board of directors, we recognise our shareholders as an important 
stakeholder group and treat them fairly and equally, so they too may 
benefit from the growth of the business and the value we create. 

Below we have mapped out our seven key stakeholder groups, the 
material issues that they have raised throughout the year and how the 
board has responded. 

72

73

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLCGOVERNANCEGOVERNANCESECTION 172
HOW THE BOARD PROMOTES THE SUCCESS OF THE COMPANY

What they care about How the board engaged during the year

Read more

Working environment

•  Held regular employee Townhalls and Q&A sessions throughout the 

Page 54

CONTINUED

Stakeholders
EMPLOYEES

Culture

Learning and 
development

Pay and benefits

Wellbeing

SUPPLIERS

Payment

Transparency

Human rights

Material sourcing

Sustainability

Future business growth

year with the Founders, CEO and CFO

•  Launched a colleague engagement steering group across our supply 
chain providing opportunities for colleagues to make a real tangible 
difference to boohoo working practices

•  Engaged and upskilled colleagues in delivering on our sustainability 

strategy through our supply chain forum called ‘sustain2gain’

•  Developed and implemented targeted engagement plans in 

response to survey results listening forum feedback, exit interviews 
and general feedback

•  Introduced a suite of people awards to recognise loyalty and key 
achievements across the group, hybrid working as a permanent 
benefit to provide greater flexibility and incentives to encourage 
physical activity and time away from desks

•  Launched an updated L&D programme ‘Learn It’ which provides a 

development offer for all levels across the business and a group-wide 
leadership programme amongst our directors consisting of insights, 
modules, executive coaching and internal mentoring

Sustainability 
•  Educated our suppliers on sustainability, product accreditation and 

Page 45

traceability within supply chains

•  Environmental team launched UK sustainability strategy to 

encourage boohoo suppliers to use renewable energy and to focus 
on reducing their carbon footprint

Product Quality 
•  Provided training seminars for suppliers to educate and support their 

understanding in product safety

•  Opened boohoo product performance lab to test our products and 
educate both brand teams and suppliers alike in product and fabric 
testing and performance

Ethical Trade 
•  Hosted supplier country specific webinars on boohoo code of 

conduct and importance of traceability within their supply chains

•  Adopted the Fast Forward audit methodology approach for all 

boohoo UK manufacturing suppliers

Sourcing 
•  Launched boohoo group responsible purchasing practices to train 

and educate boohoo brand teams and to promote supplier on good 
terms approach

CUSTOMERS

Product quality, design 
and safety

Affordable on-trend 
fashion

Sustainability

Customer service

•  Used NPS and Trust Pilot feedback and reviews to formulate and 
confirm product development and improvements to our customer 
journey

Page 44

•  Held regular ‘Voice of the Customer’ sessions, across multiple 

stakeholder groups including supply chain, product and finance. 
Using contact (customer) and refund data to drive business change 
and performance

•  Proactively communicated to circa 2.6million customers throughout 

the year

•  Protected our acquisition brands through transition by putting our 

impacted customers first

Stakeholders
COMMUNITY 
AND 
ENVIRONMENT

What they care about How the board engaged during the year

Sustainability

•  Establishment of the ESG Committee

Read more

Page 46

Climate change

Charity

support

•  Formation of the climate change steering group to focus efforts on 

emissions reductions and addressing climate risks

•  Cotton Connect programme to improve cotton farming practices in 

Pakistan, benefiting the environment and workers

•  Continued our engagement with Textiles 2030, microfibre 

consortium and sustainable apparel coalition

•  Installed a significant solar project at the Burnley distribution centre

•  Had our science-based targets signed off and validated

•  Begin our journey of using TCFD as a tool to measure climate risk 

and opportunities

GARMENT 
WORKERS

Working conditions

Safety

•  The Garment and Textile Workers’ Trust commissioned the experts 
at Nottingham Universities Rights Lab to conduct and in-depth 
piece of research to inform the Trust’s purpose and scope

Page 45

Communication

•  This work involved academics speaking to a broad range of 

SHAREHOLDERS

Living wage

stakeholders including but not limited to: government officials, 
NGO’s, Union representatives, community leaders, manufacturers 
and employees from the garment industry

•  Convened a meeting with senior representatives from the following 
government agencies: GLAA, HSE, DWP to discuss the findings of 
our Agenda for Change programme

•  Proactively communicated with an extended group of stakeholders 
on the progress of Agenda for Change programme. Subsequent 
meetings were held with various stakeholders including: Dame Sara 
Thornton, Baroness Young of Hornsey, APPG groups, Fashion 
Roundtable and many others

Transparency

•  As part of the board’s commitment to operating transparently, 

Page 65

Open communication

ESG management

Financial Performance

published all five of Sir Brian Leveson’s reports

•  The management team conducted investor roadshows in May and 
October coinciding with publication of the group’s annual and half 
year results

•  A comprehensive all-year investor relations programme, involving 
regular attendance at investor conferences through a series of 1:1 
and group meetings

•  Ongoing regular engagement with shareholders, non-shareholders 

and investment analysts to discuss latest results, strategy 
and themes

•  The board reviewed shareholder feedback following publication 
of results and ongoing regular Investor Relations feedback from 
investors on key topics

•  The board undertook a consultation with shareholders with regard 
to executive remuneration for FY2023; the consultation resulted 
in direct engagement with approximately 40% of the shareholder 
register and over 50% of independent shareholders

•  Incorporated ESG targets into executive remuneration awards and 

incentive plans

•  The board received training on ESG in the context of impact on the 

share price and importance to investors

74

75

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLCGOVERNANCEGOVERNANCESECTION 172
HOW THE BOARD PROMOTES THE SUCCESS OF THE COMPANY

DIRECTORS’ REMUNERATION REPORT

CONTINUED

Stakeholders
GOVERNMENT 
AND NGOs

Read more

Page 45

What they care about How the board engaged during the year

Compliance with laws 
and workers’ rights

•  This year, due to the relaxation in COVID-19 restrictions, we 
have significantly increased our engagement with government 
departments and Senior NGO representatives for example: BEIS 
and DiT

•  We are active members of the AGM PPP

•  We became a signatory of the International Accord for Health and 
Safety, a binding agreement designed to protect those working in 
the garment industry

•  We engaged with the Living Wage Commission and the Real Living 

Wage Foundation

•  We provide regular briefings to government ministers and the 

Shadow Cabinet

Our impacts on, and engagement with, our stakeholder groups is considered further within the group’s Sustainability Strategy on pages 41 to 47.

HEALTH AND SAFETY

The group is committed to providing a safe 
place of work for employees. Group policies 
are reviewed on a regular basis to ensure that 
policies regarding training, risk assessment, 
safe working and accident management are 
appropriate. There are designated officers 
responsible for health and safety and issues 
are reported at each board and executive 
meeting.

GREENHOUSE GAS 
EMISSIONS

As a group, boohoo recognises that its global 
operations have an environmental impact 
and we have a responsibility to understand, 
manage and minimise such impacts. That is 
why we have chosen to set our goal aligned 
with science-based targets and reduce our 
carbon emissions year-on-year in line with 
the Paris Agreement. 

We are also aware of the UK reporting 
obligations under The Companies (Directors’ 
Report) and Limited Liability Partnerships 
(Energy and Carbon Report) Regulations 
2018, which the board is following voluntarily 

as a Jersey registered company. As such, 
this year we have enhanced our energy 
and carbon reporting to meet these 
new requirements and to increase the 
transparency with which we communicate our 
environmental impact to our stakeholders. 
The section on environment, social 
responsibility and governance on pages 48 to 
53 is incorporated into this report by cross-
reference.

STATEMENT ON 
DISCLOSURE OF 
INFORMATION TO 
AUDITORS

The directors who held office at the date 
of approval of this directors’ report confirm 
that, so far as they are each aware, there 
is no relevant audit information of which 
the company’s auditors are unaware and 
each director has taken all the steps that 
they ought to have taken as a director to 
make themselves aware of any relevant 
audit information and to establish that 
the company’s auditors are aware of that 
information.

INDEPENDENT AUDITORS

The auditors, PKF Littlejohn LLP, have 
indicated their willingness to continue 
in office and a resolution that they be 
reappointed will be proposed at the Annual 
General Meeting.

ANNUAL GENERAL 
MEETING

Further details of the format and date of the 
annual general meeting will be communicated 
to shareholders in due course and in the usual 
way and the notice of the meeting will be 
available to view on the group’s website www.
boohooplc.com at least 21 days before the 
meeting.

On behalf of the board

John Lyttle 

Neil Catto

3 May 2022

policy and its implementation in a manner 
broadly consistent with the reporting 
regulations as they apply to Premium Listed 
companies.

Our approach to remuneration is governed 
by our directors' remuneration policy. The 
primary objectives of the policy continue to 
be to attract and retain the highest calibre 
directors and to design remuneration, 
which promotes the long-term success of 
the group. In order to put these objectives 
into effect, we provide the opportunity 
for executives to receive short-term and 
long-term variable pay, dependent upon 
appropriate performance conditions, ensuring 
a clear link is established between shareholder 
value creation and the pay of our directors. 

Each year, the Committee reviews overall 
levels of pay and the operation of the 
incentive arrangements for executive 
directors to ensure they remain appropriate in 
light of the current business strategy and the 
interests of shareholders. 

PERFORMANCE AND 
REWARD FOR THE YEAR 
ENDED 28 FEBRUARY 2022

For the year ended 28 February 2022, the 
business made considerable progress against 
its strategic objectives but also faced a 
number of pandemic-related headwinds. The 
annual bonus plan set up at the start of the 
year was based on satisfying various financial 
and non-financial targets, the non-financial 
element having been introduced to ensure 
management were focused on addressing 
some of the wider strategic issues, which 
arose during the course of the previous year. 
These non-financial objectives were based 
on successfully completing Agenda for 
Change (15% of the overall bonus) and the 
successful integration of the newly acquired 
brands (10%). Management performance 
against these objectives was exceptional: as 
Sir Brian Leveson noted in his final report, 
the group completed the Agenda for Change 
workstreams during the year and has now 
subsumed Agenda for Change within business 
as usual. All of the new brands have been 
integrated seamlessly within boohoo. As a 
result, the Committee was comfortable all of 
the related objectives had been achieved and, 
therefore, a bonus of 25% of the maximum 
was payable.

Unfortunately, the group did not achieve 
either of the very stretching revenue growth 
or Adjusted EBITDA growth targets set at the 
start of the financial year, which required very 
significant year-on-year growth in each case. 
Although revenue increased, EBITDA was 
impacted by disruption to the international 
delivery proposition and significant and 
unforeseen pandemic-related cost inflation.

The Committee reflected at length on 
the overall achievements during the year 
and decided that a bonus outturn of 25% 
of maximum would fail to reflect the 
tremendous progress made by management 
over the year in laying the foundation for 
the next stage of sustainable growth for 
the business. This is demonstrated by the 
significant gains in market share and the 
robust level of performance in the UK, which 
clearly validates the boohoo model and 
positions the business well for the next stage 
of the strategy, which is focused on improving 
the international proposition, with continued 
investment in the global distribution network 
to generate incremental sales potentially in 
excess of £5 billion. 

As a result, the Committee decided that 
an annual bonus of 75% of the maximum 
opportunity should be payable to John 
Lyttle, the CEO, and Neil Catto, the CFO. 
Although this is higher than the formulaic 
outcome of the performance assessment, 
for the reasons set out above it is viewed 
as fully consistent with the performance of 
the business as a whole over the financial 
year and in the best long-term interests 
of shareholders. Reflecting that in some 
respects this is a payment for performance 
that positions the business well for the future, 
the directors are required to invest two-thirds 
of the bonus in shares, which must be held 
for at least two years. This level of deferral is 
higher than the one-third expectation set out 
in the directors’ remuneration policy.

The bonuses for the CEO and CFO are 
consistent with pay out levels under incentive 
schemes for other high performing senior 
managers in the organisation.

The founders of the company, Mahmud 
Kamani and Carol Kane, indicated to the 
Committee that they did not wish to be 
considered for a bonus payment for the 
year. They are both material shareholders 
in boohoo and their preference is that the 

ANNUAL STATEMENT BY 
THE CHAIRMAN OF THE 
REMUNERATION COMMITTEE
Dear shareholder,
I am pleased to present the report of the 
Remuneration Committee on behalf of the 
directors. This Directors' Remuneration 
Report will be put to an advisory shareholder 
vote at the forthcoming Annual General 
Meeting.

REMUNERATION POLICY

The Remuneration Committee is committed 
to complying with the principles of good 
corporate governance in relation to the 
design of the directors’ remuneration policy. 
As such, our policy takes account of the UK 
Corporate Governance Code and the QCA 
Corporate Governance Code (against which 
the company formally reports compliance). 
The Committee also considers other best 
practice guidance (for example, the QCA 
Remuneration Committee Guide and the 
Investment Association’s Principles of 
Remuneration), as far as is appropriate to 
the group’s management structure, size and 
listing. We also endeavour in this report to 
provide information on the remuneration 

76

77

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLCGOVERNANCEGOVERNANCEDIRECTORS’ REMUNERATION REPORT

CONTINUED

rewards for performance over the year 
are focused on the CEO, CFO and other 
senior managers in the interests of ongoing 
retention and motivation for this group.

To date, Neil Catto has been the only director 
to participate in the Long-Term Incentive 
Plan (“LTIP”). His LTIP award granted in 
2019 was based on performance measured 
to the end of the year ending 28 February 
2022. Two-thirds of the award was subject 
to the achievement of challenging Aggregate 
Adjusted Earnings per Share targets, with the 
other third dependent on Total Shareholder 
Return targets being met. EPS performance 
over the period resulted in vesting at a level 
of 100%, for the two-thirds element based 
on EPS, with TSR not vesting. Combined, the 
overall level of vesting was, therefore, 67%.

REMUNERATION FOR 
THE YEAR ENDING 28 
FEBRUARY 2023

Having made substantial changes to the 
remuneration policy last year to take into 
account the events that occurred during the 
prior year and the views of major boohoo 
shareholders, remuneration for the financial 
year ending 28 February 2023 will be based 
on the following elements:

•  Basic salaries for the executive directors 
will increase by 3% with effect from May 
2022, in line with the average increase for 
the workforce as a whole.

•  Maximum bonus opportunity will continue 
to be up to 100% of salary for Neil Catto 
and up to 200% for Mahmud Kamani 
and Carol Kane. We have also decided 
that the bonus opportunity for John 
Lyttle will increase to 200% of salary, 
to ensure he has a market-competitive 
overall remuneration package and to 
align his incentive opportunity with that 
of the founder directors. A bonus limit 
at this level is also considered to reflect 
more accurately his responsibilities and 
contribution as group CEO.

•  There will continue to be an equity deferral 
element such that a minimum of one-third 
of any bonus earned must be invested in 
shares and held for at least two years. 

•  We will continue to supplement the 
financial performance conditions for 
the annual bonus with a mix of ESG 
and strategic non-financial targets. As 
a result, 30% of the 2023 bonus will 
be based on revenue, 45% on EBITDA, 
15% on targets linked to our UP.FRONT 

sustainability strategy and 10% based 
on UK manufacturing and international 
supply chain milestones. This will ensure 
that a maximum bonus pay out will depend 
on the achievement of an exceptionally 
strong level of performance across multiple 
key areas of focus. Full details of the 
performance targets will be disclosed in 
next year’s report. 

•  As trailed in last year’s Directors’ 

Remuneration Report, the Committee has 
reviewed long-term incentive provision for 
the executive directors in order to ensure 
that appropriate arrangements are in place. 
Following this review, we have decided that 
all of the executive directors should receive 
an award under the LTIP in the 2023 
financial year. This is to ensure ongoing 
incentivisation over the longer term and 
beyond the timeframe of the long-term 
incentive plans put in place in 2019 and 
2020. The LTIP offers a conventional 
long-term incentive with a three-year 
performance period which we feel will work 
well for the next stage of the evolution of 
the business, and our expectation going 
forward is that we will offer a new LTIP 
grant to the directors each year. 

•  For 2023, we intend to grant awards to all 
four executive directors at a level of 200% 
of basic salary. An award at 200% of salary 
will provide an incentive opportunity, which 
is competitive and provides a real incentive 
to drive outperformance over the next 
period of growth. A grant level of 150% of 
salary would not be considered to provide 
the necessary level of incentivisation for a 
company of boohoo’s size and complexity. 
Furthermore, a grant at 200% will act 
as a powerful retention tool as we face 
the reality that the Growth Share Plan 
for John Lyttle (introduced in 2019) and 
the Management Incentive Plan (“MIP”, 
introduced in 2020) may not vest at the 
levels originally hoped for. 

•  Having reviewed the existing LTIP, 

which was introduced in 2016, we have 
concluded that a new set of plan rules 
should be approved by shareholders at 
the forthcoming AGM. This will ensure 
that the plan can accommodate the 
award levels at the 200% of salary level 
(in all circumstances - the previous limit 
was 150% of salary barring exceptional 
circumstances where there was no limit) 
and allows all executive directors to 
participate. The new plan also provides 
updated provisions in line with investor 
expectations, for example in relation to 
clawback and malus.

G
O
V
E
R
N
A
N
C
E

•  Vesting of the FY2023 award will be 

subject to the achievement of stretching 
performance targets. We will use a suite 
of four measures, with the following 
weightings: TSR (40%), EPS (20%), 
revenue (20%), and ESG (20%). EPS and 
revenue are key financial performance 
indicators and measures, which are closely 
tracked internally and by investors and 
analysts. We will assess TSR on a relative 
basis by comparing boohoo’s performance 
with the companies comprising the 
FTSE 250 Index. Although boohoo is 
not a member of this index, it is a widely 
recognised broad market benchmark, 
which contains companies of a similar 
size and complexity. The ESG measures 
we have chosen are all closely linked to 
the goals we have set in the UP.FRONT 
strategy. Full details of the specific targets 
for all of these measures are set out on 
page 96.

ENCOURAGING EQUITY 
OWNERSHIP ACROSS THE 
BUSINESS

The Remuneration Committee regularly 
reviews the pay arrangements for all 
employees. We remain committed to 
encouraging all our employees, as well as 
our senior executives, to be shareholders 
in the business. As part of facilitating this 
policy objective, as stated above, we made a 
further award of free shares worth £3,600 
per person to all eligible employees under a 
UK HMRC-approved Share Incentive Plan 
in January 2022. This award recognised the 
outstanding contribution made by boohoo 
employees to the performance of the 
business over a challenging period. The award 
follows those made in the 2015, 2016, 2019, 
2020 and 2021 financial years. 

Options were issued under an HMRC-
approved Save As You Earn ("SAYE") plan 
in each of the financial years ended 2016 
to 2022. There has been a high level of 
participation by employees, and we intend 
to continue with similar arrangements in 
subsequent years. 

SHAREHOLDER FEEDBACK

The Remuneration Committee recognises 
that dialogue with shareholders plays a 
key role in informing the design of the 
remuneration policy. Shortly after the end 
of the 2022 financial year, we consulted 
with shareholders on our plans for 2023 
and explained the decisions we had taken in 
respect of remuneration in 2022. We will 
keep executive remuneration under regular 
review and will continue to consult with 
significant shareholders where major changes 
are proposed. 

We hope you will support the advisory vote 
on the Directors' Remuneration Report at the 
forthcoming Annual General Meeting and the 
separate resolution approving the new LTIP 
rules, as the directors will do in respect of 
their own beneficial shareholdings.

Iain McDonald

CHAIRMAN OF THE REMUNERATION 

COMMITTEE

78

79

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLCGOVERNANCEDIRECTORS’ REMUNERATION REPORT

CONTINUED

UK CORPORATE GOVERNANCE 
CODE

CLARITY

As indicated in the Remuneration 
Committee Chairman’s Annual Statement, 
the remuneration policy takes into account 
the provisions of the UK Corporate 
Governance Code, despite boohoo not 
being formally required to report the extent 
of its compliance against the Code. The 
Remuneration Committee believes that in the 
vast majority of areas the remuneration policy 
complies with the principles and provisions 
of the Code. This was enhanced through 
changes to the policy made last year, such as 
the alignment of directors’ pension provision 
with the wider workforce with effect from 
January 2023 and the introduction of post-
employment shareholding requirements.

The main point where the policy is not 
currently fully compliant with the Code is 
that certain share awards do not have a total 
vesting and holding period of five years or 
more. This applies to awards made under the 
LTIP, and to the Management Incentive Plan 
(“MIP”) structure introduced for certain 
executive directors during 2020. In both 
cases, awards vest subject to extremely 
challenging performance conditions to be 
met over a three-year period. Although 
there are no formal post-vesting holding 
periods in place for these awards, the 
executive directors are obliged to comply 
with shareholding requirements, which, 
as noted above, also apply for a period of 
time following cessation of employment. 
As such, the Committee believes that the 
current structures are sufficiently long-term 
in nature. It should also be noted that the 
Growth Share Plan, introduced for the CEO 
in 2019, has a five-year performance period 
and is thus compliant with the Code.

The Committee has considered the principles 
set out in Provision 40 of the Code and 
believes that the policy sufficiently addresses 
these principles, as set out opposite:

SIMPLICITY

RISK

PREDICTABILITY

PROPORTIONALITY

ALIGNMENT TO 
CULTURE

The remuneration policy and its application are set out in detail 
in this Directors’ Remuneration Report, providing shareholders 
with full information on all elements of directors’ pay and 
how the policy is set. The level of detail provided reflects the 
Committee’s desire to report in line with best practice, and 
the vast majority of the reporting requirements for Premium 
Listed companies have been adopted.

The Committee believes strongly that simple remuneration 
structures based around easily understood performance 
measures are likely to be the most effective in terms of 
incentivising outperformance. For example, the annual 
bonus scheme rewards performance against a relatively small 
number of financial and non-financial metrics. The Growth 
Share Plan (for the CEO) and the MIP (for the other 
executive directors) pay out primarily due to the growth 
in the market capitalisation of boohoo. While additional 
measures are being introduced to the LTIP awards which will 
be granted in 2023, these are designed to be fully aligned 
with key business priorities for the group.

The remuneration policy is designed to be compatible with the 
group’s risk policies and systems. The policy rewards strong 
levels of growth in the business and has been instrumental in 
the group’s success since Admission. Changes to the incentive 
schemes introduced by the Committee last year provided 
additional reassurance that executives would be directly 
focused on resolving the supply chain issues that emerged and 
not focused solely on growth without due recognition of wider 
stakeholder interests. This has been given further impetus for 
2023 with the new ESG performance measures, which have 
been introduced for the annual bonus scheme and LTIP.

The extent of potential remuneration outcomes for directors 
is clear from the policy and implementation disclosures in this 
report. There is a limit on the size of annual bonus payments 
and awards under the standard LTIP. Although there is a wide 
range of potential outcomes under the Growth Share Plan 
and MIP, both plans are capped in the sense that individual 
participants cannot earn more than specified amounts.

The extent of potential remuneration outcomes for directors 
is clear from the policy and implementation disclosures in this 
report. There is a limit on the size of annual bonus payments 
and awards under the standard LTIP. Although there is a wide 
range of potential outcomes under the Growth Share Plan 
and MIP, both plans are capped in the sense that individual 
participants cannot earn more than specified amounts.

boohoo’s fast-moving and performance-driven culture 
has been integral to its success and the incentive schemes 
have been designed to reflect this approach. The changes 
discussed in this report will also help ensure that incentives 
take due account of the need for growth to be matched with 
a focus on the management of stakeholder relationships, 
which are critical to the long-term value of the brand.

The principle of encouraging our senior 
executives to be shareholders in the business 
is reflected across the group as a whole and 
a key aim of the remuneration policy is to 
encourage widespread equity ownership 
across the whole employee base. In support 
of this objective, we operate an HMRC-
approved Share Incentive Plan and an 
approved SAYE option plan. 

The Committee has not consulted directly 
with employees in designing the remuneration 
policy for the directors. 

CONSIDERATION 
OF EMPLOYMENT 
CONDITIONS ELSEWHERE 
IN THE GROUP

When setting the remuneration policy for 
executive directors, the Committee takes 
into account the overall approach to reward 
for, and the pay and employment conditions 
of, other employees in the group, especially 
when determining annual salary increases. 
This process ensures that any increase to 
the pay of executive directors is set in an 
appropriate context, especially relative to 
increases proposed for other employees. The 
Committee is also provided with periodic 
updates on employee remuneration practices 
and trends across the group.

G
O
V
E
R
N
A
N
C
E

POLICY REPORT

PAY PHILOSOPHY

The Remuneration Committee 
("Committee") is responsible for determining, 
on behalf of the board, the group’s 
pay philosophy and the policy on the 
remuneration of the executive directors, the 
Chairman and other senior executives of 
the group.

The aim of the remuneration policy is to 
ensure that high calibre senior executives 
are provided with remuneration, which 
is designed to promote the long-term 
success of the group. The policy includes 
performance-related elements, which are 
transparent, stretching and rigorously applied 
to encourage enhanced performance and 
to reward, in a fair and responsible manner, 
individual contributions to the success of the 
group. The remuneration policy is designed to 
be compatible with risk policies and systems 
and to be aligned to the group’s long-term 
strategic goals. The policy framework is 
structured so as to adhere to the principles 
of good corporate governance and has been 
developed taking into account the principles 
of the UK Corporate Governance Code and 
the QCA Corporate Governance Code. 

The performance-related variable pay 
component makes up a significant proportion 
of the overall package for senior executives 
and is designed to incentivise the delivery 
of the group’s growth strategy and other 
strategic and business objectives. The 
interests of the executives are designed 
to align with the interests of shareholders 
through encouraging equity ownership and, 
in support of this, awards under the group’s 
equity incentive plans are made where 
appropriate. 

80

81

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLCGOVERNANCEDIRECTORS’ REMUNERATION REPORT

CONTINUED

CONSIDERATION OF SHAREHOLDER VIEWS

The Committee pays close attention to the views of shareholders when setting the remuneration policy for executive directors. This includes 
consideration of shareholder voting on the Directors’ Remuneration Report resolution at each AGM, the published guidelines of investors and their 
representative bodies and individual feedback received by the Committee. In recent months, the Committee has also had discussions with major 
shareholders on the remuneration decisions taken in respect of FY2022 and the plans for FY2023.

CHANGES TO THE REMUNERATION POLICY

In general, we believe that our pay philosophy and the broad structure of our remuneration policy has served the company well and has been a key 
factor in driving exceptional levels of performance. We intend to retain the overall broad framework but, as explained in the Annual Statement by 
the Chairman of the Remuneration Committee, we intend to make a number of changes to the incentive approach for FY2023 to improve the 
alignment with shareholders and key stakeholders in the business. 

SUMMARY OF OUR REMUNERATION POLICY

The table below provides a summary of the key aspects of the group’s remuneration policy for executive directors. 

Element

Base salary

Purpose and 
link to strategy Operation

Maximum 
opportunity

Framework used to assess 
performance

•  The Committee reviews the 

salaries of executive directors 
each year taking due account 
of all the factors described in 
the salary policy

•  To aid 

recruitment 
and retention

•  To reflect 

experience 
and expertise

•  To provide an 
appropriate 
level of fixed 
basic income 

•  Normally reviewed annually, with 
any increase usually becoming 
effective 1 May

•  Set initially at a level required 
to recruit suitable executives 
reflecting their experience and 
expertise

•  Any subsequent increase 

influenced by:

•  Scope of the role

•  Experience and personal 
performance in the role

•  Average change in total 

workforce salary

•  Performance of the group

•  External economic conditions, 

such as inflation 

•  Account taken of practice in 

comparable companies (e.g. those 
of a similar size and complexity)

•  No recovery or withholding 

provisions apply

•  Annual increases 
will generally be 
restricted to those 
of the average of 
the wider workforce 

•  Increases beyond 
those awarded 
to the wider 
workforce (in 
percentage of salary 
terms) may be 
awarded in certain 
circumstances 
such as where 
there is a change 
in responsibility or 
experience, or a 
significant increase 
in the scale or 
complexity of the 
role and/or size 
and value of the 
company 

Element

Annual bonus

Purpose and 
link to strategy Operation

•  To reward 
the annual 
delivery of 
short to 
medium-
term 
objectives 
relating to 
the business 
strategy

•  All bonus payments are at the 
discretion of the Committee

•  Not pensionable

•  Payable following the end of the 
year based on targets set at the 
start of the year

•  Targets are set and/or reviewed 

annually

•  A minimum of one-third of any 
bonus earned must be invested 
in shares and held for at least two 
years. The remainder of the bonus 
is payable in cash

•  Recovery provisions apply in 
certain circumstances at the 
discretion of the Committee 
(including where there has been 
a misstatement of accounts, an 
error in assessing any applicable 
performance condition, 
misconduct on the part of the 
participant, serious reputational 
damage to the company, and/or 
corporate failure)

Maximum 
opportunity

Framework used to assess 
performance

•  Up to 200% of 

•  Bonuses are based on 

salary for Mahmud 
Kamani, Carol Kane 
and John Lyttle 
and up to 100% 
of salary for other 
executive directors, 
dependent on 
performance

performance measures with 
appropriate targets set and 
assessed by the Committee 
at its discretion

•  Those financial measures 
that are identified as key 
indicators of success against 
the strategy (e.g. EBITDA 
and revenue) will represent 
the majority of bonus, 
with any other measures 
(e.g. strategic, ESG and/or 
personal objectives), where 
appropriate, representing the 
balance

•  Performance is measured 
over a single financial year 

•  30% of maximum bonus will 
be payable for achievement 
of a threshold level of 
performance, rising to 100% 
of maximum bonus for 
reaching stretch targets

•  Measures and weightings may 
change each year to reflect 
any year-on-year changes 
to business priorities at the 
discretion of the Committee

•  Targets for threshold and 

stretch performance will be 
disclosed retrospectively

Long-Term 
Incentive Plan 
(“LTIP”)

•  Intended 

•  Awards are normally granted in the 

•  Subject to 

•  Award vest based on 

to align the 
long-term 
interests 
of senior 
executives 
with those of 
shareholders

•  To incentivise 
the delivery 
of key 
strategic 
objectives 
over the 
longer term

form of nominal cost options 

•  Ability to exercise is dependent 

on performance targets being met 
during the performance period and 
continued service of the directors 

•  Recovery and withholding 
provisions apply in certain 
circumstances at the discretion of 
the Committee (including where 
there has been a misstatement of 
accounts, an error in assessing any 
applicable performance condition, 
misconduct on the part of the 
participant, serious reputational 
damage to the company, and/or 
corporate failure) 

shareholder 
approval at the 
forthcoming AGM, 
the maximum 
annual limit 
contained within 
the plan rules will be 
200% of salary for 
executive directors 

•  Awards are at 

the discretion of 
the Committee 
and may be made 
at lower levels 
than this 

challenging targets measured 
over a three-year period 
and are dependent upon 
continued service

•  At least half of awards will 

normally be based on financial 
performance metrics (such 
as, inter alia, revenue or EPS)

•  Prior to each award, the 

Committee will set threshold 
and stretch targets along 
with an intermediate vesting 
range. Details of these will 
be disclosed in the Annual 
Report on Remuneration for 
the year in which the award 
was granted unless the targets 
are commercially sensitive, 
in which case they will be 
disclosed retrospectively

82

83

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLCGOVERNANCEGOVERNANCEDIRECTORS’ REMUNERATION REPORT

CONTINUED

Element

Purpose and 
link to strategy Operation

Growth Share Plan 

•  Intended 

to align the 
long-term 
interests of 
the CEO 
with those of 
shareholders

•  To incentivise 
the delivery 
of key 
strategic 
objectives 
over the 
longer term

•  Intended 

to align the 
long-term 
interests 
of certain 
executive 
directors 
(Mahmud 
Kamani, 
Carol Kane 
and Neil 
Catto) 
and senior 
executives 
with those of 
shareholders

•  To incentivise 
the delivery 
of key 
strategic 
objectives 
over the 
longer term

•  To aid 

recruitment 
and retention

•  To provide an 
appropriate 
level of fixed 
income 

Management 
Incentive Plan 
(“MIP”)

Pension

•  John Lyttle was required to pay an 
amount to the company on grant 
of the award. This investment 
is intended to reflect his 
commitment to the group

•  Vesting of the award is dependent 
on performance targets being met 
during the performance period and 
John Lyttle’s continued service

•  Recovery and withholding 
provisions apply in certain 
circumstances at the discretion of 
the Committee (including where 
there has been a misstatement of 
accounts, an error in assessing any 
applicable performance condition, 
misconduct on the part of the 
participant, serious reputational 
damage to the company, and/or 
corporate failure)

•  Participants were required to pay 
an amount to the company on 
grant of the award. This investment 
is intended to reflect their 
commitment to the group 

•  Vesting of the award dependent 

on performance targets being met 
during the performance period 
and continued service of the 
participants 

•  Recovery and withholding 
provisions apply in certain 
circumstances at the discretion of 
the Committee (including where 
there has been a misstatement of 
accounts, an error in assessing any 
applicable performance condition, 
misconduct on the part of the 
participant, serious reputational 
damage to the company, and/or 
corporate failure) 

•  Executive directors may receive an 
employer’s pension contribution or 
cash allowance

Maximum 
opportunity

•  The maximum 

value that can be 
paid out to John 
Lyttle is £50 million 
(satisfied at the 
discretion of the 
company by either 
cash or boohoo 
group plc shares 
valued at the end 
of the five-year 
performance 
period)

Framework used to assess 
performance

•  The performance measure 
is based on the compound 
annual growth rate of 
the company’s market 
capitalisation measured over a 
five-year performance period

•  In addition, vesting of any part 
of the award will require the 
successful implementation 
of the Agenda for Change 
programme

•  The performance measure is 
based on the achievement of 
stretching increases in market 
capitalisation measured over 
a three-year performance 
period starting in June 2020

•  In addition, vesting of any part 
of the award will require the 
successful implementation 
of the Agenda for Change 
programme

N/A

•  The maximum value 
that can be paid out 
to all participants 
is £150 million 
(satisfied at the 
discretion of the 
company by either 
cash or in boohoo 
group plc shares 
valued at the end 
of the three-year 
performance 
period)

•  The maximum value 
that can be paid out 
to Mahmud Kamani 
and Carol Kane is 
£50 million each

•  The maximum value 
that can be paid out 
to Neil Catto is £10 
million

•  Employer’s defined 
contribution or cash 
allowance up to 
6.2% of salary

•  From 1 January 
2023 this will 
be aligned with 
the average 
contribution rate for 
the wider workforce 
(currently 5%)

Maximum 
opportunity

Framework used to assess 
performance

•  The value of 

N/A

benefits may vary 
from year-to-
year depending 
on the cost to the 
company

None

•  200% of salary for 
executive directors, 
rising to 400% of 
salary on maturity 
of the Growth 
Share Plan/MIP

Element

Other benefits

Shareholding 
requirement

Purpose and 
link to strategy Operation

•  To provide a 
competitive 
benefits 
package 

•  To support 
long-term 
commitment 
to the 
company and 
the alignment 
of executive 
director 
interests 
with those of 
shareholders

•  Executive directors may receive 
benefits including health care, 
income protection and life 
assurance, as well as other 
standard group-wide benefits 
offered by the company from time 
to time

•  Executive directors are also eligible 
to participate in any all-employee 
share plans operated by the 
company on the same basis as for 
other eligible employees (and in 
line with relevant HMRC rules) - 
Mahmud Kamani and Carol Kane 
have chosen not to participate in 
these schemes

•  The Remuneration Committee 

has adopted formal shareholding 
guidelines that will encourage 
executive directors to build up 
over a five-year period and then 
subsequently hold a shareholding 
equivalent to a percentage of 
base salary. Adherence to these 
guidelines is a condition of 
continued participation in the 
equity incentive arrangements

•  These guidelines will continue to 
apply for a minimum of two years 
following a director’s cessation of 
employment

84

85

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLCGOVERNANCEGOVERNANCEDIRECTORS’ REMUNERATION REPORT

CONTINUED

ANNUAL REPORT AND ACCOUNTS 2022

Challenging targets are set whereby modest 
rewards are payable for the delivery of 
threshold levels of performance, rising 
to maximum rewards for the delivery of 
substantial outperformance of our financial 
and operating plans.

DIFFERENCES IN 
REMUNERATION 
POLICY FOR EXECUTIVE 
DIRECTORS COMPARED TO 
OTHER EMPLOYEES

The Committee has regard to pay structures 
across the wider group when setting the 
remuneration policy for executive directors. 
The Committee, in particular, considers the 
general basic salary increase for the broader 
workforce when determining the annual salary 
review for the executive directors. Overall, 
the remuneration policy for the executive 
directors is more heavily weighted towards 

performance-related pay than for other 
employees. Performance-related long-term 
incentives are provided for those employees 
considered to have the greatest potential to 
influence overall levels of performance and 
those whose retention within the group is 
regarded as important. That said, while the 
use of the LTIP, Growth Share Plan and MIP 
is confined to the more senior management 
in the group, there is a commitment to 
encouraging widespread equity ownership 
through, for example, our use of an HMRC-
approved Share Incentive Plan and SAYE 
share option scheme.

The level of performance-related pay varies 
within the group by grade of employee and 
is informed by the specific responsibilities of 
each role as appropriate.

The Committee has not consulted directly 
with employees in designing the remuneration 
policy for the directors.

SERVICE CONTRACTS AND 
LOSS OF OFFICE PAYMENTS 

Executive directors are not employed on fixed 
term contracts. Service contracts normally 
continue until the executive director’s agreed 
retirement date or such other date as the 
parties agree. The company’s policy is that 
executive directors will be employed on 
a contract that can be terminated by the 
company on giving no more than one year’s 
notice, with the executive director required to 
give up to one year's notice of termination.

A director's service contract may be 
terminated without notice and without any 
further payment or compensation, except for 
sums earned up to the date of termination, 
on the occurrence of certain events such 
as gross misconduct. The circumstances of 
the termination (taking into account the 
individual's performance) and an individual’s 
duty and opportunity to mitigate losses 
are taken into account by the Committee 
when determining amounts payable on/
following termination. Our policy is to 
reduce compensatory payments to former 
executive directors where they receive 
remuneration from other employment during 
the compensation period. The Committee 
will consider the particular circumstances 
of each leaver on a case-by-case basis and 
retains flexibility as to at what point, and the 
extent to which, payments would be reduced. 
Details will be provided in the relevant 
Annual Report on Remuneration should such 
circumstances arise.

CHOICE OF 
PERFORMANCE MEASURES 
AND APPROACH TO 
TARGET SETTING

The performance metrics and targets that are 
set for the executive directors via the various 
incentive arrangements are carefully selected 
to align closely with the group’s strategic plan 
and key performance indicators.

Growth Share Plan and MIP
The primary performance measure selected 
for John Lyttle’s Growth Share Plan and for 
the MIP is market capitalisation growth over a 
five-year and three-year period respectively. 
The targets reflect the ambitious growth 
plans for the group and the performance 
measure ensures that executive directors’ and 
senior managers’ interests are fully aligned 
with shareholders. Vesting of any awards also 
requires successful implementation of the 
Agenda for Change programme, thus tying 
management reward more closely to this 
critical priority for the business.

Annual bonus
Annual bonuses are determined on the basis, 
primarily, of performance against financial 
measures, which are identified as the key 
indicators of success against the strategy 
set annually. For the financial year ending 
28 February 2022, additional non-financial 
metrics were introduced to the bonus 
scheme, and this will continue for the year 
ending 28 February 2023. The precise 
metrics chosen, along with the weightings 
of each, may vary from year-to-year. The 
Committee will review the performance 
measures and targets each year and vary 
them as appropriate to reflect the priorities 
for the business in the year ahead.

LTIP
In terms of the LTIP, metrics will be set at the 
time of each grant but will normally include 
at least half-based on financial performance 
or TSR, in line with our key objectives of 
delivering returns to shareholders through 
achievement of our growth strategy. The 
Committee will disclose the targets for each 
award to the executive directors in advance 
in the annual report on remuneration unless 
the targets are commercially sensitive, 
in which case they will be disclosed 
retrospectively. The Committee will review 
the choice of performance measures and the 
appropriateness of the performance targets 
prior to each LTIP grant.

In summary, the contractual provisions are as follows:

Provision

Notice period

Termination payment

Change of control

Detailed terms

Maximum of 12 months from both the company and the 
executive director
Payment in lieu of notice of base salary only, normally 
subject to mitigation and paid monthly1 subject to the 
discretion of the Committee

In addition, any statutory entitlements would be paid as 
necessary
There are no enhanced provisions on a change of control

1  The Committee may elect to make a lump sum termination payment (up to a maximum of 12 months' base salary) as part 

of an executive director's termination arrangements where it considers it appropriate to do so.

Annual bonus on termination
There is no contractual entitlement to annual bonus on termination. At the discretion of the 
Committee, in certain circumstances a pro rata bonus may become payable at the normal 
payment date for the period of active service only. 

LTIP, Growth Share Plan and MIP on termination
Any share-based entitlements granted under the company's share plans will be determined on 
the basis of the plan rules. In determining whether an executive director should be treated as a 
good leaver under the plan rules, the Committee will take into account the performance of the 
individual and the reasons for their departure and, in the event of this determination being made, 
will set out its rationale in the following Annual Report on Remuneration. 

86

87

BOOHOO GROUP PLCGOVERNANCEGOVERNANCEDIRECTORS’ REMUNERATION REPORT

CONTINUED

ANNUAL REPORT ON REMUNERATION

APPROACH TO RECRUITMENT 
AND PROMOTIONS

The remuneration package for a new 
executive director would generally be set in 
accordance with the terms of the company’s 
remuneration policy in force at the time of 
appointment and would be subject to the 
individual limits set out in the policy table 
above. In addition, with specific regard to 
the recruitment of new executive directors 
(whether by external recruitment or internal 
promotion), the remuneration policy will allow 
for the following: 

•  Where new joiners or recent promotions 
have been given a starting salary at a 
discount to the mid-market level, a series 
of increases above those granted to the 
wider workforce (in percentage of salary 
terms) may be awarded over the following 
few years, subject to satisfactory individual 
performance and development in the role.

•  The Committee may offer additional cash 
and/or share-based elements when it 
considers these to be in the best interests 
of the company and its shareholders. 
Any such additional payments would 
aim to reflect the terms and value of 
remuneration relinquished when leaving the 
former employer. 

•  The annual bonus would operate in 

accordance with the terms of the policy, 
subject to the overriding discretion of the 
Committee. Depending on the timing and 
responsibilities of the appointment, it may 
be necessary to set different performance 
measures and targets in the first year. 

•  For an internal executive appointment, any 
variable pay element awarded in respect of 
the former role would be allowed to pay out 
according to its terms, adjusted as relevant 
to take into account the appointment. In 
addition, any other ongoing remuneration 
obligations existing prior to appointment 
would continue. 

•  For external and internal appointments, the 
Committee may agree that the company 
will meet certain relocation expenses as 
appropriate.

For the appointment of a new chairman or 
non-executive director, the fee arrangement 
would generally be set in accordance with the 
fee policy in force at that time.

EXTERNAL NON-EXECUTIVE DIRECTOR POSITIONS

The company allows executive directors to hold external directorships subject to agreement by 
the Chairman on a case-by-case basis and, at the discretion of the Committee, to retain the 
fees received from those roles. 

NON-EXECUTIVE DIRECTORS' LETTERS OF APPOINTMENT

The non-executive directors do not have service contracts with the company, but instead 
have letters of appointment. The letters of appointment are usually renewed every three years. 
Termination of the appointment may be earlier at the discretion of either party on one month’s 
written notice for non-executive directors. None of the non-executive directors is entitled to 
any compensation if their appointment is terminated. Appointments will be subject to re-
election at the Annual General Meeting by rotation. 

NON-EXECUTIVE DIRECTORS' FEES

The non-executive directors' fees policy is described below:

Element

Fees

Purpose and 
link to strategy

•  To recruit and 
retain high 
calibre non-
executives

Operation

Maximum 
opportunity

•  Fees are determined by the board, 

•  There is no cap 

on fees

•  Fees may be 
increased to 
ensure they 
continue to 
appropriately 
recognise 
the time 
commitment 
of the role, 
increases to 
fee levels for 
non-executive 
directors in 
general and 
fee levels in 
companies of a 
similar size and 
complexity 

with non-executive directors 
abstaining from any discussion or 
decision in relation to their fees

•  Non-executive directors are paid an 
annual fee for all board duties, which 
will include an annual award of shares 
(with the value of shares normally 
determined at the market price in 
February of each year) 

•  In relation to the cash element, fees 

are normally paid monthly

•  In relation to the share element 

there will be certain restrictions that 
prevent the director selling these 
shares during the period of their 
appointment

•  Non-executive directors will not 
receive awards under any of the 
company’s incentive arrangements or 
receive any pension provision 

•  The fee levels are reviewed on a 
periodic basis, with reference to 
the time commitment of the role 
and market levels in companies of 
comparable size and complexity 

•  In exceptional circumstances, if 
there is a temporary yet material 
increase in the time commitment for 
non-executive directors, the board 
may pay extra fees to recognise the 
additional workload

•  Non-executive directors shall be 
entitled to have reimbursed all 
expenses that they reasonably incur 
in the performance of their duties, 
including taxes payable thereon

This section of the Remuneration Report contains details as to how the group’s remuneration policy was 
implemented during the year ended 28 February 2022.

DISCLOSURE OF DIRECTORS' SINGLE-FIGURE TOTAL REMUNERATION FOR THE YEAR – 
AUDITED INFORMATION

The total single-figure remuneration of the directors during the year ended 28 February 2022 is set out below:

Base salary 
and fees
£

Fixed remuneration

Benefits
£

Pension 
equivalent
£

Executive directors
Mahmud Kamani

Carol Kane

John Lyttle

Neil Catto

Total executive 
directors

Non-executive directors
Kirsty Britz

Pierre Cuilleret

Shaun McCabe

Iain McDonald

Tim Morris

Brian Small

Total non-executive 
directors

Total

2022
2021
2022
2021
2022
2021
2022
2021

2022
2021

2022
2021
2022
2021
2022
2021
2022
2021
2022
2021
2022
2021

2022
2021
2022
2021

461,250
450,000
465,900
450,000
636,730
615,000
310,600
300,000

1,874,480
1,815,000

24,615
–
15,692
60,000
70,000
20,192
70,000
70,000
49,384
–
120,000
126,859

349,691
277,051
2,224,171
2,092,051

63,298
42,747
5,851
5,331
3,649
3,777
2,686
2,959

75,483
54,814

–
–
–
–
–
–
–
–
–
–
–
–

–
–
23,947
27,900
32,728
33,388
15,965
18,600

72,640
79,888

–
–
–
–
–
–
–
–
–
–
–
–

–
–
75,483
54,814

–
–
72,640
79,888

Variable remuneration
Long-term 
Annual 
incentives
bonus
£
£

–
900,000
–
900,000
712,631
922,500
231,750
300,000

–
–
–
–
–
–
120,170
435,155

Total
£

524,548
1,392,747
495,698
1,383,231
1,388,738
1,578,264
684,171
1,060,313

944,381
3,022,500

120,170
435,155

3,093,154
5,414,555

–
–
–
–
–
–
–
–
–
–
–
–

–
–
–
–
–
–
–
–
–
–
–
–

34,615
–
15,692
70,000
80,000
30,192
80,000
80,000
59,384
–
140,000
146,859

–
–
944,381
3,022,500

–
–
120,170
435,155

409,691
327,051
3,502,845
5,741,606

Other
£

–
–
–
–
3,000
3,599
3,000
3,599

6,000
7,198

10,000
–
–
10,000
10,000
10,000
10,000
10,000
10,000
–
20,000
20,000

60,000
50,000
66,000
57,198

Figures in the single total figure remuneration include the following for the financial year:

Base salary and fees
Pension and pension equivalent Where an executive has elected to forego company pension contributions, due to pension cap restrictions, an 

The amount of salary or non-executive directors’ fees.

Other

Annual bonus

Long-term incentives

amount of 6.2% is paid as a supplementary element, being the company cost-neutral equivalent of the pension 
cost and employer’s NI foregone.
The value of SIP awards and SAYE options granted in the financial period for executive directors (SAYE option 
calculated as the 20% discount at grant on the three-year plan) and the value of free shares issued to non-
executive directors as part of their fees.
The amount of performance-related bonus receivable. Further details of the performance outcome can be 
found below.
The value of long-term incentives vesting based on performance ending in the year under review. Further details of 
the share options granted in 2019 and vesting on 21 April 2022 based on performance measured to 28 February 
2022 can be found below. A share price of 106p (the three-month average share price to 28 February 2022) has 
been used for the purposes of valuing the gain. Of the amount stated in the table, £nil is attributable to share price 
appreciation.

88

89

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLCGOVERNANCEGOVERNANCEThe value of private medical insurance, income protection, life assurance, company car and fuel costs based on the 
taxable value and driver services

LONG-TERM SHARE INCENTIVES

Neil Catto holds options under the LTIP subject to the achievement of performance conditions as follows: 

ANNUAL REPORT ON REMUNERATION

CONTINUED

Benefits

ANNUAL BONUS

For the year ended 28 February 2022, Mahmud Kamani’s and Carol Kane’s maximum potential bonus was 200% of basic salary, John Lyttle’s 150% 
and Neil Catto’s 100%. The 2022 bonus targets were: 30% based on revenue; 45% on Adjusted EBITDA; 15% on continued progress on the 2022 
Agenda for Change milestones; and 10% on the successful integration of the newly acquired brands. Bonus entitlement targets were as follows:

Financial target range
Financial target range
Revenue target: 
Threshold £2,200 million
Upper limit £2,350 million or more
Adjusted EBITDA target: 
Threshold £210 million
Upper limit £227 million or more
Non-financial targets
Progress on Agenda for Change

Successful integration of new brands

Bonus entitlement % 

9%
30%

13.5%
45%

15%
10%

For the financial targets set out above, the amount of bonus payable varies on a sliding scale between the threshold and upper limit shown. For the 
financial year ended 28 February 2022, revenue was £1,983 million and adjusted EBITDA £125 million, with neither target being reached. The 
non-financial objectives were based on successfully completing Agenda for Change (15% of the overall bonus) and the successful integration of the 
newly acquired brands (10%). Management performance against these objectives was exceptional: as Sir Brian Leveson noted in his final report, the 
group completed the Agenda for Change workstreams during the year and has now subsumed Agenda for Change within business as usual. All of 
the new brands have been integrated seamlessly within the group. As a result, the Committee was comfortable all of the related objectives had been 
achieved and, therefore, the bonus of 25% of the maximum for this element was payable.

As a result of the formula-driven assessment of performance, the executive directors were entitled to bonus payments equivalent to 25% of 
the maximum. The Committee reflected at length on this outturn and considered that it would fail to reflect the tremendous progress made by 
management over the year in laying the foundation for the next stage of sustainable growth for the business. As explained further in the statement 
from the Chairman of the Remuneration Committee, the Committee therefore exercised its discretion to permit bonuses at a level of 75% of the 
maximum opportunity to be payable. The Committee further required that two-thirds of this amount be invested in shares, with the shares held for 
at least two years. This is significantly greater than the minimum one-third deferral required under the directors’ remuneration policy.

Bonuses were subsequently payable as follows:

Name
Mahmud Kamani
Carol Kane
John Lyttle
Neil Catto

Bonus % of salary

-
-
112.5%
75%

Mahmud Kamani and Carol Kane indicated to the Committee that they did not wish to be considered for a bonus payment for the year under 
review.

Name
Neil Catto
Neil Catto
Neil Catto
Neil Catto
Neil Catto

Option scheme
2016 LTIP
2017 LTIP
2018 LTIP
2019 LTIP
2020 LTIP

No. of ordinary 
shares under option 

Exercise 
price pence

404,822
120,546
119,088
168,570
164,865

1
1
1
1
1

Date 
of grant

30/06/16
13/06/17
28/06/18
11/12/19
03/11/20

Exercise period

30/06/19 to 30/06/26
13/06/20 to 13/06/27
28/06/21 to 28/06/28
21/04/22 to 21/04/29
03/11/23 to 03/11/30

The awards in respect of the years 2016 to 2018 have vested and the shares under option reflect the position after assessment of the performance 
conditions. For the 2019 and 2020 awards, the awards are the number granted before the assessment of the performance conditions, 
summarised below.

2019 grant
The performance targets for the shares granted on 11/12/19 were based upon the achievement of two key criteria, Three-Year Aggregate Adjusted 
Earnings per Share (67%) and Total Shareholder Return (33%) over a three-year period to the end of FY2022. Minimum ‘threshold’ and ‘stretch’ 
targets have been established by the Committee against these criteria. The EPS element vested on a straight-line basis between target intervals 
from 16p for a 20% vesting to 19p for 100% vesting. The actual vesting was 100%. The TSR element vests on a straight-line basis between target 
intervals from 55.3% growth in TSR for a 25% vesting to 84.1% growth in TSR for a 100% vesting. The actual vesting was nil. The combined vesting 
was, therefore, 67%.

2020 grant
The performance targets for the shares granted on 03/11/20 are based upon the achievement of two key criteria, Three-Year Aggregate Adjusted 
Earnings per Share (67%) and Total Shareholder Return (33%) over a three-year period to the end of FY2023. Minimum ‘threshold’ and ‘stretch’ 
targets have been established by the Committee against these criteria. The EPS element vests on a straight-line basis between target intervals from 
28p for a 20% vesting to 33p for 100% vesting. The TSR element vests on a straight-line basis between target intervals from 50% growth in TSR 
for a 25% vesting to 75% growth in TSR for a 100% vesting. 

ALL-EMPLOYEE SHARE INCENTIVE PLAN (“SIP”)

The HMRC-approved all-employee Share Incentive Plan purchases shares and holds them in trust for the benefit of employees who remain with 
the company for three years. There are no performance criteria for the SIP shares. The directors hold the following options over shares under this 
scheme:

Name
Neil Catto 
Neil Catto
Neil Catto
Neil Catto
Neil Catto
Neil Catto
John Lyttle
John Lyttle
John Lyttle

No. of ordinary 
shares held in trust 

Purchase 
price pence

6,000 
3,571
938
884
974
3,136
884
974
3,136

50
28
213
226
370
115
226
370
115

Date of 
grant
14/03/14
19/06/15
27/09/18
23/08/19
19/02/21
13/01/22
23/08/19
19/02/21
13/01/22

Maturity 
date
14/03/17 
19/06/18 
27/09/21
23/08/22
19/02/24
13/01/25
23/08/22
19/02/24
13/01/25

90

91

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLCGOVERNANCEGOVERNANCEANNUAL REPORT ON REMUNERATION

CONTINUED

SAVE AS YOU EARN SHARE SCHEME (“SAYE”)

The HMRC-approved all-employee Save As You Earn scheme allows employees to purchase shares at a 20% discount to market price at date of 
grant on the future option date. There are no performance criteria for the SAYE shares. The directors hold the following options over shares under 
this scheme:

Name
Neil Catto
John Lyttle

Estimated shares to be 
purchased at option date 
8,297
8,297

Option price 
pence

216.9
216.9

Date of 
grant
30/10/19
30/10/19

Option 
date
30/10/22
30/10/22

CHIEF EXECUTIVE’S REMUNERATION COMPARED TO ALL OTHER EMPLOYEES OF THE 
GROUP

Percentage change of Chief Executive’s base salary in the year compared to that of all employees:

Percentage increase in Chief Executive’s annualised base salary
Average percentage increase in all employees’ base salaries

3.5%
6.0%

The Chief Executive’s total single figure remuneration ratio to the equivalent pay for the lower quartile, median and upper quartile UK employees, 
calculated using option A of the Companies (Miscellaneous Reporting) Requirements 2018 is as follows:

PERFORMANCE GRAPH AND TABLE

The graph below illustrates boohoo’s Total Shareholder Return since Admission in March 2014 relative to two broad equity market indices, the FTSE 
AIM 100 index and the FTSE 250 index.

TOTAL SHAREHOLDER RETURN

Year
2022
2021
2020

25th 
percentile 
ratio 
63:1
76:1
151:1

50th 
percentile 
ratio 
53:1
65:1
130:1

75th 
percentile 
ratio
39:1
49:1
95:1

800

700

600

500

400

300

200

100

)
d
e
s
a
b
e
R
(

)
£
(
e
u
a
V

l

0
13/03/14

28/02/15

29/02/16

28/02/17

28/02/18

28/02/19

29/02/20

28/02/21

28/02/22

Boohoo

FTSE 250

FTSE AIM 100

Option A was chosen as it represents the most accurate means of identifying the relevant employees at each percentile level. The workforce 
comparison is based on data for the years ended 28 February. The median is considered to be representative of the wider pay and reward of the UK 
workforce. As indicated in the table, there was a significant reduction in the pay ratio reported for 2021 when compared to that reported for 2020. 
This was primarily a consequence of the notably lower total single figure remuneration reported for the CEO for 2021, as a result of his having no 
long-term incentive award vesting in respect of 2021. (In 2020, his single figure remuneration included the value of the buyout award he received 
on joining boohoo.) The group believes that the median pay ratio accurately reflects the comparison between the CEO’s remuneration and the 
pay for UK employees and is consistent with wider pay, reward and progression policies affecting UK employees. There is an obvious differential 
between the pay for the CEO and for the wider employee base, with the CEO’s remuneration reflecting market norms for leaders of listed 
companies. For all employees, we strive to offer a competitive pay and benefits package relevant to the roles performed. This includes participation 
in the SIP and SAYE share schemes (offered to all eligible employees) and, at more senior levels, participation in additional bonus and long-term 
incentive schemes.

Pay data £000
Chief Executive remuneration
UK employees 25th percentile
UK employees 50th percentile
UK employees 75th percentile

2022
Total pay and 
benefits
1,389
22
26
36

2021
Total pay and 
benefits
1,578
21
24
32

Base salary 
(annualised)
615
18
19
26

2020
Total pay and 
benefits
2,702
18
21
29

Base salary 
615
19
21
29

Base salary
637
20
23
32

The table below sets out the total remuneration of the CEO over the period since Admission, as disclosed in the Single Figure table in each year’s 
Directors’ Remuneration Report. Mahmud Kamani and Carol Kane served as Joint CEOs until John Lyttle’s appointment in March 2019.

DIRECTORS’ INTERESTS IN SHARES 

The table below sets out the beneficial and non-beneficial interests in the number of ordinary shares as at the year end.

2015

2016

2017

2018

2019

2020

2021

2022

Mahmud 
Kamani

Carol 
Kane

Mahmud 
Kamani

Carol 
Kane

Mahmud 
Kamani

Carol 
Kane

Mahmud 
Kamani

Carol 
Kane

Mahmud 
Kamani

Carol 
Kane

John 
Lyttle

John 
Lyttle

John 
Lyttle

217

235

379

390

396

410

893

914

1,062

1,072

2,702

1,578

1,389

0%

0%

90%

90%

100%

100%

100%

100%

100%

100%

100%

100%

75%

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

Total Single 
Figure 
(£000)

Annual 
bonus 
payment (% 
of maximum)

LTIP vesting 
level (% of 
maximum)1

1  During their tenure as Joint CEOs, Mahmud Kamani and Carol Kane did not participate in long-term incentive arrangements. For John Lyttle, there were no long-term incentives, which 

vested in respect of FY2020, FY2021 or FY2022. This excludes the shares he received as compensation for the loss of short and long-term incentives, which lapsed on leaving his previous 
employer, as disclosed in the 2020 Directors’ Remuneration Report.

Beneficially 
owned at 
28 February 
2021

Free share 
award 
under NED 
remuneration 
policy

Name 

Mahmud Kamani
Carol Kane
John Lyttle
Neil Catto

157,979,880
33,330,421
–
79,735

Kirsty Britz

Iain McDonald
Shaun McCabe
Tim Morris
Brian Small

–

621,336
102,855
–
62,481

–
–
–
–

10,627

10,627
10,627
10,627
21,253

Shares 
acquired 
during the 
year

Shares 
disposed of 
during the 
year

Beneficially 
owned at 
28 February 
2022

–
–
357,446
–

–

100,000
–
15,670
15,000

– 157,979,880
33,330,421
–
188,172
(169,274)
79,735
–

–

–
–
–
–

10,627

731,963
113,482
26,297
98,734

As a % of 
share capital

Outstanding 
share options

Shares held 
under SIP

12.46%
2.63%
0.02%
0.01%

0.00%

0.06%
0.01%
0.00%
0.01%

–
–
–
995,382

–

–
–
–
–

–
–
4,994
15,503

–

–
–
–
–

SAYE 
options 
granted

Total 
interests in 
shares at 28 
February 
2022
– 157,979,880
–
33,330,421
8,297
201,463
8,297
1,178,652

–

–
–
–
–

10,627

731,963
113,482
26,297
98,734

92

93

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLCGOVERNANCEGOVERNANCE 
 
ANNUAL REPORT ON REMUNERATION

CONTINUED

GROWTH SHARE PLAN

As explained in the 2020 report, John Lyttle, Chief Executive, has subscribed for 1,950 A ordinary shares of 0.1p each ("A Ordinary Shares") in 
boohoo Holdings Limited, an intermediary holding company of the group, as part of a Growth Share Plan.

The value of the award under the Growth Share Plan is directly linked to the creation of significant growth in shareholder value as set out below:

•  The value of the award will be determined by the compound annual growth rate ("CAGR") in market capitalisation of the group over the five-year 

period starting on the date John joined as Chief Executive, 15 March 2019 (the “Period").

•  The CAGR will be calculated using a base market capitalisation of £2.037 billion, being the market capitalisation on the date of the 

announcement on 17 September 2018 that John would be joining the group.

•  The value of the award under the Growth Share Plan is capped at £50 million of gross value before tax in the event of achieving CAGR of at least 

23% at the end of the Period. CAGR of less than 10% yields nil value.

•  The Growth Share Plan provides for adjustments to be made for increases in market capitalisation arising from corporate events, such as the issue 
of shares for acquisitions, so that the benefits derived from the Growth Share Plan only arise from organic growth and the Growth Share Plan 
also provides clawback and malus provisions, which allow repayment in defined circumstances.

•  John Lyttle agreed to an amendment to the terms of his award under the Growth Share Plan such that the vesting of the award is also subject to 

the Committee being satisfied that the Agenda for Change programme has been successfully implemented over the performance period.

MANAGEMENT INCENTIVE PLAN

In line with the announcement to the market on 26 June 2020, Mahmud Kamani, Carol Kane and Neil Catto have subscribed for 1,950, 1,950 and 
390 B ordinary shares of 0.1p each ("B Ordinary Shares"), respectively, in boohoo Holdings Limited, an intermediary holding company of the group, 
as part of a Management Incentive Plan (“MIP").

IMPLEMENTATION OF REMUNERATION POLICY FOR THE YEAR ENDING 28 FEBRUARY 2023 – 
UNAUDITED

BASE SALARY

The annual base salaries of the executive directors are as follows. The Committee has agreed salary increases of 3% with effect from 1 May 2022, as 
set out in the table below. These increases are in line with the average increase for the wider workforce. 

Mahmud Kamani
Carol Kane
John Lyttle
Neil Catto

Group Executive Chairman
Group Co-founder and Executive Director
Chief Executive
CFO

PENSION AND OTHER BENEFITS

From 1 May 
2022 

From 1 May 
2021 

£477,405
£477,405
£652,450
£318,270

£463,500
£463,500
£633,450
£309,000

Carol Kane, John Lyttle and Neil Catto receive a 6.2% compensatory salary element for electing to discontinue receiving a company pension due to 
the pension cap provisions. This will be reduced with effect from 1 January 2023 to 5%, in line with the majority of colleagues’ pension contributions. 
Mahmud Kamani does not receive a company pension contribution. 

Carol Kane, John Lyttle and Neil Catto receive company health care benefits and life assurance. Carol Kane receives driver services and Mahmud 
Kamani driver services and a company car and fuel. 

The value of the award under the MIP is directly linked to the creation of significant growth in shareholder value as set out below:

ANNUAL BONUS

•  The value of the award will be determined by the achievement of stretching targets of market capitalisation growth of the group over the three-

year period starting on 16 June 2020 ("the Period").

•  The value of the award under the MIP is capped at £50 million of gross value before tax for Mahmud and Carol and £10 million for Neil in the 

event of achieving a market capitalisation of £7.554 billion (18% CAGR and 66% growth in market capitalisation from 16 June 2020). A market 
capitalisation of less than £6.295 billion (11% CAGR) yields nil value.

•  The MIP provides for adjustments to be made for increases in market capitalisation arising from corporate events, such as the issue of shares for 
acquisitions, so that the benefits derived from the MIP only arise from organic growth and the MIP also provides clawback and malus provisions, 
which allow repayment in defined circumstances.

•  The executive directors agreed to an amendment to the terms of their MIP awards such that the vesting of the awards is also subject to the 

Committee being satisfied that the Agenda for Change programme has been successfully implemented over the performance period.

COMPOSITION OF THE REMUNERATION COMMITTEE

The members of the Committee are Iain McDonald, Shaun McCabe, Tim Morris and Brian Small. Executive directors are invited to attend 
meetings, if requested by the Committee, in order to provide information and advice, to enable the Committee to make informed decisions. Each 
director is, however, specifically excluded from any matter concerning his own remuneration. Representatives of the Committee’s retained advisers 
may also attend meetings by invitation. The Company Secretary attends meetings as secretary to the Committee. 

All of the executive directors are eligible to participate in the company-wide annual bonus plan. The Committee oversees the bonus plan, and any 
bonus payments are at the discretion of the Committee. The maximum bonus payable for the year ending 28 February 2023 as a percentage of 
salary will be as follows: Mahmud Kamani, Carol Kane and John Lyttle 200%, and Neil Catto 100%. The maximum bonus will be payable based on 
performance measured over the single financial year ending 28 February 2023. The performance targets are based on a combination of financial 
and non-financial performance measures. Of the total bonus payable, 45% will be based on EBITDA, 30% on revenue, 15% on targets related to 
the UP.FRONT sustainability strategy and 10% on UK manufacturing and international supply chain milestones. 

This choice of metrics reflects measures that have been identified as key indicators of the group’s success against its growth strategy, with non-
financial metrics continuing to ensure that the management team is focused on driving performance against the sustainability plan launched in 2021 
as well as making continued progress against key supply chain objectives. The amount of bonus payable will be calculated as a percentage of base 
salary modified by a factor linked to the performance targets. An equity deferral element for the bonus will continue to apply, such that a minimum 
of one-third of any bonus must be invested in shares and held for at least two years. The remaining portion of the bonus will be payable in cash 
immediately after the announcement of the financial results.

The annual bonus targets, in relation to the financial year ending 28 February 2023, are considered to be commercially sensitive at this 
stage. Details of the targets, performance against those targets, and any payments resulting, will be disclosed in next year's Annual Report on 
Remuneration.

ADVISERS TO THE REMUNERATION COMMITTEE

LONG-TERM INCENTIVE PLAN (“LTIP”) 

During the year, the Committee received advice from Korn Ferry on remuneration matters and reporting. The total fees paid to Korn Ferry in 
respect of its services during the year were £26,500 (2021: £23,200). Korn Ferry are signatories to the Remuneration Consultants Group Code 
of Conduct and operate voluntarily under this Code, which sets out the scope and conduct of the role of executive remuneration consultants when 
advising UK listed companies. The Committee regularly reviews the external adviser relationship and is comfortable that the advice received during 
the year was objective and independent. 

SHAREHOLDER VOTING AT AGM

The table below sets out the results of voting on the Directors’ Remuneration Report resolution at the AGM held on 19 June 2021:

Resolution

Approve the Directors’ Remuneration Report for the year ended 28 February 2021

For

 676,353,555 
(79.8%)

Against

171,182,158  
(20.2%)

Withheld

106,902,245

The Committee has reflected on the level of votes cast against the above resolution and has taken this into account when proposing the changes to 
the remuneration policy and its implementation as set out in this report.

As explained in the annual statement from the Chairman of the Remuneration Committee, the Committee intends to make LTIP awards to all four 
executive directors during the financial year ending 28 February 2023. This is subject to shareholder approval of the new LTIP rules at the AGM 
taking place on 17 June 2022. Subject to shareholder approval, awards will be granted to the executive directors at a level of 200% of basic salary, 
to provide a competitive reward opportunity and a real incentive to drive outperformance over the next period of growth for the business. This will 
also act as a powerful retention tool given the possibility that the Growth Share Plan and the MIP will not pay out at the levels hoped for when they 
were introduced (if at all).

The awards will vest subject to the achievement of challenging performance conditions over the three-year period to 28 February 2025. 
Performance will be assessed against four different metrics, as set out below. For the Revenue, EPS and TSR targets there will be a straight-line 
vesting profile between the threshold target (which results in vesting at a level of 25%) and the maximum target (which results in vesting at a level 
of 100%).

The revenue and EPS targets are considered by the Committee to provide the right balance between achievability and stretch, in light of the 
outlook for performance over the period. 

94

95

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLCGOVERNANCEGOVERNANCESTATEMENT OF DIRECTORS’ 
RESPONSIBILITIES IN 
RESPECT OF THE ANNUAL 
REPORT AND FINANCIAL 
STATEMENTS

The directors are responsible for preparing 
the Annual Report and the financial 
statements in accordance with applicable 
Jersey law and regulations. Company law 
requires the directors to prepare financial 
statements for each financial year. Under that 
law, the directors have elected to prepare the 
financial statements in accordance with UK-
adopted International Financial Reporting 
Standards (“IFRS”). Under company law, 
the directors must not approve the financial 
statements unless they are satisfied that they 
give a true and fair view of the state of affairs 
of the company and of the profit or loss of 
the company for that period. 

In preparing those financial statements, the 
directors are required to:

steps for the prevention and detection of 
fraud and other irregularities. 

•  select suitable accounting policies and then 

apply them consistently;

•  make judgements and estimates that are 

reasonable and prudent;

•  state whether applicable accounting 

standards have been followed, subject 
to any material departures disclosed and 
explained in the financial statements; and

•  prepare the financial statements on 
the going concern basis, unless it is 
inappropriate to presume that the 
company will continue in business. 

The directors are responsible for keeping 
adequate accounting records that are 
sufficient to show and explain the company’s 
transactions and disclose with reasonable 
accuracy at any time the financial position 
of the company and enable them to ensure 
that the financial statements comply with the 
Companies (Jersey) Law, 1991. They are also 
responsible for safeguarding the assets of the 
company and hence for taking reasonable 

The directors are responsible for the 
maintenance and integrity of the corporate 
and financial information included on the 
company website. Legislation in the United 
Kingdom governing the preparation and 
dissemination of financial statements may 
differ from legislation in other jurisdictions. 

The directors confirm that, so far as they are 
aware, there is no relevant audit information 
of which the company’s auditors are unaware. 
They have taken all the steps that they 
ought to have taken as directors in order 
to make themselves aware of any relevant 
audit information and to establish that 
the company's auditors are aware of that 
information.

On behalf of the board

John Lyttle 

Neil Catto

3 May 2022

ANNUAL REPORT ON REMUNERATION

CONTINUED

Performance metrics

Level of vesting (in respect of each 
element of the award) 

20% of the total award
25%
100%
20% of the total award
25%
100%
40% of the total award

25%
100%
20% of the total award

(i) Revenue target: CAGR from FY2022 revenue figure 
12% CAGR from FY2022 revenue figure
17% CAGR from FY2022 revenue figure
(ii) Adjusted EPS target: Aggregate EPS over three years 
18p 
23p 
(iii) Total Shareholder Return target: boohoo compared to the companies comprising the FTSE 250 Index 
(excluding investment trusts) over three years 
Median performance 
Upper quartile performance or above
(iv) ESG targets 
We have selected three Key Performance Indicators from our broader ESG agenda and have set a 
framework for their assessment, in each case by the end of FY2025, as set out below
1. Clothes made smarter
•  All our polyester and cotton products will contain recycled or more sustainably sourced materials

•  Resale and/or end of life offers available across all brands

•  All customer garment packaging will be reusable recyclable or compostable.

2. Suppliers on better terms
•  All products from manufacturing units in the UK will come from suppliers that can demonstrate they are 

sending zero waste to landfill

•  Publicly demonstrate continued progress, post Agenda for Change, on ethical and sustainable supplier 

management programme, resulting in improvements in worker standards and rights

3. Our business taking action
•  Climate change embedded in risk management and board level commercial decisions to assess the impact 
of commercial decisions on achieving SBTi targets. On track to achieve carbon reductions across value 
chain aligned with SBTi equivalent to 52% emissions, relative to growth.

•  To receive independent external recognition via an award, accreditation or kitemark for:

•  Being an organisation that cares about doing things right and values it’s people; or

•  Being an organisation that has a genuine and authentic commitment to driving diversity and inclusion

ALL-EMPLOYEE SHARE PLANS

The board granted free shares in the financial year ended 28 February 2022. The company offered HMRC-approved SAYE plans in each of the 
financial years ended from 2016 to 2022 and it is intended that a further SAYE grant be offered for the financial year ending 28 February 2023. 
The executive directors are eligible to participate in the schemes on the same basis as other employees.

REMUNERATION FOR NON-EXECUTIVE DIRECTORS

The non-executive directors all receive a fee and annual allocation of shares each year to cover all their duties. 

The current annual remuneration is:

From 1 March 2022

From 1 March 2021

Share 
awards
£10,000
£10,000
£10,000
£10,000

Fees
£70,000
£70,000
£70,000
£60,000

Share 
awards
£10,000
£10,000
£10,000
£10,000

Fees
£60,000
£70,000
£70,000
£60,000

£20,000

£120,000

£20,000

£120,000

Kirsty Britz
Iain McDonald
Shaun McCabe
Tim Morris

Brian Small

NED and Chair of ESG Committee
NED and Chairman of Remuneration Committee
Chairman of Audit and Risk Committees
NED
Deputy Chairman, Senior Independent Director, Chairman of 
Nomination Committee

The above remuneration will be reviewed annually by the board. 

Iain McDonald
CHAIRMAN OF THE REMUNERATION COMMITTEE

3 May 2022

96

97

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLCGOVERNANCEGOVERNANCEF I N A N C I A L S

FINANCIAL STATEMENTS

Independent auditor's report to the 
members of boohoo group plc 
Consolidated statement  
of comprehensive income 
Consolidated statement  
of financial position 
Consolidated statement  
of changes in equity 
Consolidated cash flow statement 
Notes to the financial statements 
Five-year financial summary 

100

104

105

106
107
108
134

98

99

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLC FINANCIAL STATEMENTS FINANCIAL STATEMENTSINDEPENDENT AUDITOR’S REPORT TO THE MEMBERS  
OF BOOHOO GROUP PLC 
OPINION 

CONCLUSIONS RELATED TO 
GOING CONCERN 

We have audited the consolidated financial 
statements of boohoo group plc and its 
subsidiaries (the “group”) for the year ended 
28 February 2022 which comprise the 
Consolidated Statement of Comprehensive 
Income, the Consolidated Statement 
of Financial Position, the Consolidated 
Statement of Changes in Equity, the 
Consolidated Statement of Cash Flows and 
notes to the financial statements, including 
a summary of significant accounting policies. 
The financial reporting framework that has 
been applied in their preparation is applicable 
law and International Financial Reporting 
Standards (“IFRSs”) (UK). 

In our opinion, the group financial 
statements: 

•  give a true and fair view of the state of the 
group’s affairs as at 28 February 2022 and 
of its loss for the year then ended; 

•  have been properly prepared in accordance 

with IFRS (UK); and

•  have been prepared in accordance with the 
requirements of the Companies (Jersey) 
Law 1991.
BASIS FOR OPINION 

We conducted our audit in accordance 
with International Standards on Auditing 
(UK) (“ISAs”) and applicable law. Our 
responsibilities under those standards 
are further described in the Auditor’s 
responsibilities for the audit of the financial 
statements section of our report. We are 
independent of the group in accordance with 
the ethical requirements that are relevant to 
our audit of the financial statements in the 
UK, including the FRC’s Ethical Standard 
s as applied to listed entities, and we have 
fulfilled our other ethical responsibilities in 
accordance with these requirements. We 
believe that the audit evidence we have 
obtained is sufficient and appropriate to 
provide a basis for our opinion. 

In auditing the financial statements, we 
have concluded that the director’s use of 
the going concern basis of accounting in 
the preparation of the financial statements 
is appropriate. Our evaluation of the 
directors’ assessment of the group’s ability 
to continue to adopt the going concern 
basis of accounting included obtaining 
management’s assessment of going concern 
and associated budgets for a minimum period 
of 12 months from the date of approval of the 
financial statements. We have reviewed the 
inputs to the forecast financial information 
for reasonableness, compared to historic 
financial information, and stress-tested where 
appropriate. 

Based on the work we have performed, 
we have not identified any material 
uncertainties relating to events or conditions 
that, individually or collectively, may cast 
significant doubt on the group’s ability to 
continue as a going concern for a period of 
at least 12 months from when the financial 
statements are authorised for issue.

Our responsibilities and the responsibilities of 
the directors with respect to going concern 
are described in the relevant sections of this 
report.

OUR APPLICATION OF 
MATERIALITY 

The scope of our audit was influenced by our 
application of materiality. We determined 
materiality for the financial statements 
as a whole to be £6,000,000 (2021: 
£6,200,000) for the group financial 
statements. We deem the most important 
metrics for users of the group’s financial 
statements to be key profit and loss metrics. 
While the group holds a significant amount of 
gross assets, which support the commercial 
activity of the business, the business is 
primarily a trading entity which is advanced 
in its life cycle. The users of the financial 
statements will consider the result before tax 
and exceptional costs to be important in their 
decision-making, as well as revenue.

We have, therefore, used a blended rate of 
0.5% of revenue and 5% of profit before 
tax (and exceptional items) (2021: 5% of 
profit before tax). The basis is different 
from the prior year and is based on our 
current understanding of the group: the 
key factors being that the results were 
distorted in the prior year as a result of the 
COVID-19 pandemic. As the group returns 
to a pre-pandemic trading environment, 
which includes normalising returns rates, as 
well as navigating higher distribution costs 
and fluctuating foreign exchange rates due 
to change in supplier location and currency 
of billing and Brexit-related issues, revenue 
growth continues to be seen while overall 
profitability has declined. Therefore, a blend 
between the two metrics is considered to 
be more appropriate and sustainable in the 
longer term.

While materiality for the financial statements 
as a whole was set at £6.0 million, each 
significant component of the group was 
audited to an overall materiality ranging 
between £5.9 million and £1.1 million, with 
performance materiality set at 70% (2021: 
70%). We applied the concept of materiality 
both in planning and performing our audit, 
and in evaluating the effect of misstatement.

OUR APPROACH TO THE 
AUDIT

In designing our audit, we determined 
materiality, as above, and assessed the risk 
of material misstatement in the financial 
statements. In particular, we looked at areas 
requiring the directors to make subjective 
judgements, for example in respect of 
significant accounting estimates including the 
inventory and returns provisions, valuation 
of share-based payments, and recoverability 
of intangible assets. We also addressed the 
risk of management override of internal 
controls, including evaluating whether there 
was evidence of bias by the directors that 
represents a risk of material misstatement 
due to fraud.

A full scope audit was performed on the 
complete financial information of the group’s 
operating components located in the United 
Kingdom, with the group’s key accounting 
function for all being based in the same 
location.

KEY AUDIT MATTERS 

Key audit matters are those matters that, in our professional judgment, were of most significance in our audit of the financial statements of the 
current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) we identified, including those 
which had the greatest effect on: the overall audit strategy, the allocation of resources in the audit; and directing the efforts of the engagement 
team. These matters were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion thereon, and we 
do not provide a separate opinion on these matters.

Key Audit Matter

How the scope of our audit responded to the key audit matter

Valuation of inventory (Note 16)
Inventory is carried at the lower of cost or net realisable value in 
accordance with IAS 2. The provision in respect of inventory requires 
an element of judgement. In the current year, this has been an area of 
increased focus, and requiring an increased level of judgement, for the 
following key reasons:

•  Potential change to business model in terms of keeping some inventory 
on hand for following season’s sales which has not previously been done;

•  Changes in COVID19-related inputs to the provision following 

consumer behaviours normalising;

•  Changes in value and quantity of stock included within the ageing 

element of the provision (> 4 months old), being the most significant 
proportion of the inventory provision; and

•  Additions of the new brands to the group (Debenhams & former 
Arcadia brands) which have no previously established trends – 
particularly in respect of Debenhams, which has a different product mix 
and, therefore, needs additional consideration.

The value of inventory in the group as at 28 February 2022 is £279.4 
million, after an impairment provision of £18.4 million.

There is a risk that the provision is understated and inventory is therefore 
not held at the lower of cost and net realisable value in accordance with 
the group’s accounting policy.

Returns provision (Note 20)
The provision for sales returns is estimated based on recent historical 
returns and management’s best estimates and is allocated to the period 
in which the revenue is recorded. Actual returns could differ from 
these estimates. 

The group’s provisioning model takes into account current trends 
(including changes seen following the outbreak of the COVID-19 
pandemic in FY2021, and trends towards consumer behaviour normalising 
in FY2022), product mix, seasonal change and other factors based largely 
on historic events, with the output being the overall return rate to be 
applied and resulting provision. There is increased judgement required 
in this area in FY2022 due to the new brands (Debenhams, former 
Arcadia brands), which have been integrated fully in to the group in the 
year and had no well-established models from previous periods available 
for analysis. In addition, returns rates have been inconsistent YOY due 
to lower rates in FY2021 resulting from the COVID-19 pandemic, with 
a return to higher (normalised) rates in FY2022. This will require careful 
analysis and involves significant judgement and estimation.

The value of the returns provision in the group as at 28 February 2022 is 
£32.0 million.

There is a risk that the returns provision is understated.

Our audit work in this area included the following:

•  Discussing with management the rationale and methodology 

used in making such provision in order to gain an understanding 
of key assumptions and inputs to the model;

•  Obtaining management’s year-end provision against inventory 

calculation and performing the following:

 − Agreement of the provision per stock listing to the financial 

statements;

 − Recalculation of the provision from underlying data, using 

our IT specialists to reproduce the relevant reports;
 − Prior year lookback – review of utilisation of FY2021 

provision in FY2022; 

 − Performing sensitivity analysis on the FY2022 calculation; 
 − Assessing completeness of the provision;
 − Testing accuracy of inputs to management’s model; 
 − Testing the mathematical accuracy of the model.

•  For a sample of items included within the inventory listing at 

year-end, vouching to pre-year-end purchase documentation 
and post-year-end sales information to ensure inventory is held 
at the lower of cost and net realisable value.

Our audit work in this area included the following:

•  Discussing with management the rationale and methodology 

used in making such provision in order to gain an understanding 
of key assumptions and inputs to the model;

•  Obtained management’s year-end returns provision calculation 

and performed the following:

 − Agreeing underlying data used to the accounting records 
using our IT specialists to reproduce the relevant reports;

 − Prior year lookback – review of utilisation of FY2021 

provision in FY2022; review average PY monthly returns as 
well as actual returns in March 2021 to assess reasonableness 
of the provision model and its inputs;

 − Post-year-end returns review – looked at actual returns in 

March 2022;

 − Performing sensitivity analysis on the calculation; 
 − Assessing completeness of the provision;
 − Testing accuracy of inputs to the management’s model; and
 − Testing the mathematical accuracy of the model.

100

101

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLC FINANCIAL STATEMENTS FINANCIAL STATEMENTSINDEPENDENT AUDITOR’S REPORT TO THE MEMBERS  
OF BOOHOO GROUP PLC CONTINUED
OTHER INFORMATION 

RESPONSIBILITIES OF 
DIRECTORS 

The other information comprises the 
information included in the annual report, 
other than the financial statements and 
our auditor’s report thereon. The directors 
are responsible for the other information 
contained within the annual report. Our 
opinion on the group financial statements 
does not cover the other information and 
we do not express any form of assurance 
conclusion thereon. Our responsibility is 
to read the other information and, in doing 
so, consider whether the other information 
is materially inconsistent with the financial 
statements or our knowledge obtained in 
the course of the audit or otherwise appears 
to be materially misstated. If we identify 
such material inconsistencies or apparent 
material misstatements, we are required 
to determine whether this gives rise to 
a material misstatement in the financial 
statements themselves. If, based on the 
work we have performed, we conclude that 
there is a material misstatement of this 
other information, we are required to report 
that fact. 

We have nothing to report in this regard.

MATTERS ON WHICH WE ARE 
REQUIRED TO REPORT BY 
EXCEPTION 

We have nothing to report in respect of the 
following matters in relation to which the 
Companies (Jersey) Law 1991 requires us to 
report to you if, in our opinion: 

•  proper accounting records have not been 

kept, or proper returns adequate for 
our audit have not been received from 
branches not visited by us; or 

•  the financial statements are not in 

agreement with the accounting records 
and returns.

As explained more fully in the statement 
of directors’ responsibilities, the directors 
are responsible for the preparation of the 
financial statements and for being satisfied 
that they give a true and fair view, and 
for such internal control as the directors 
determine is necessary to enable the 
preparation of financial statements that are 
free from material misstatement, whether 
due to fraud or error. 

In preparing the financial statements, the 
directors are responsible for assessing the 
company’s ability to continue as a going 
concern, disclosing, as applicable, matters 
related to going concern and using the 
going concern basis of accounting unless 
the directors either intend to liquidate the 
company or to cease operations, or have no 
realistic alternative but to do so. 

AUDITOR’S RESPONSIBILITIES 
FOR THE AUDIT OF THE 
FINANCIAL STATEMENTS 

Our objectives are to obtain reasonable 
assurance about whether the financial 
statements as a whole are free from material 
misstatement, whether due to fraud or error, 
and to issue an auditor’s report that includes 
our opinion. Reasonable assurance is a high 
level of assurance but is not a guarantee 
that an audit conducted in accordance with 
ISAs (UK) will always detect a material 
misstatement when it exists. Misstatements 
can arise from fraud or error and are 
considered material if, individually or in the 
aggregate, they could reasonably be expected 
to influence the economic decisions of 
users taken on the basis of these financial 
statements.

Irregularities, including fraud, are instances 
of non-compliance with laws and regulations. 
We design procedures in line with our 
responsibilities, outlined above, to detect 
material misstatements in respect of 
irregularities, including fraud. The extent 
to which our procedures are capable of 
detecting irregularities, including fraud is 
detailed below:

•  We obtained an understanding of the 

group and the sector in which it operates 
to identify laws and regulations that could 
reasonably be expected to have a direct 
effect on the financial statements. We 
obtained our understanding in this regard 
through discussions with management and 
the internal legal team. We also selected 
a specific audit team based on experience 
with auditing entities within this industry 
facing similar audit and business risks.

•  We determined the principal laws and 

regulations relevant to the group in this 
regard to be those arising from:

 − AIM Rules
 − UK employment law
 − Local tax laws and regulations
 − Competition law
 − Commercial law and consumer 
protection legislation in relevant 
jurisdictions where the group operates

•  We designed our audit procedures to 

ensure the audit team considered whether 
there were any indications of non-
compliance by the company with those 
laws and regulations. These procedures 
included, but were not limited to:

 − Making enquiries of management;
 − A review of board minutes;
 − A review of legal ledger accounts;
 − A review of RNS announcements;
 − Discussions with internal legal 

personnel, and liaising with external legal 
consultants;

 − Discussions with internal audit personnel 
and review of key reports to the Audit 
Committee;

 − Review of internal and external reports 
on key practices, including supply chain 
and payroll reviews;

 − Discussions with management and 
the Audit Committee including 
consideration of known or suspected 
instances of non-compliance with laws 
and regulations or fraud.

USE OF OUR REPORT

This report is made solely to the company’s 
members, as a body, in accordance with our 
engagement letter dated 11 April 2022. Our 
audit work has been undertaken so that we 
might state to the company’s members those 
matters we are required to state to them in 
an auditor’s report and for no other purpose. 
To the fullest extent permitted by law, we 
do not accept or assume responsibility to 
anyone, other than the company and the 
company’s members as a body, for our audit 
work, for this report, or for the opinions we 
have formed.

Mark Ling (Engagement Partner)  
For and on behalf of PKF Littlejohn LLP 
Recognised Auditor 
London, UK

15 Westferry Circus 
Canary Wharf 
London E14 4HD

3 May 2022

•  We also identified the risks of material 

misstatement of the financial statements 
due to fraud. Aside from the non-
rebuttable presumption of a risk of fraud 
arising from management override of 
controls, we did not identify any significant 
fraud risks. 

•  As in all of our audits, we addressed the 
risk of fraud arising from management 
override of controls by performing audit 
procedures, which included, but were not 
limited to: the testing of journals, reviewing 
accounting estimates for evidence of bias; 
and evaluating the business rationale of any 
significant transactions that are unusual or 
outside the normal course of business.

Because of the inherent limitations of 
an audit, there is a risk that we will not 
detect all irregularities, including those 
leading to a material misstatement in the 
financial statements or non-compliance 
with regulation. This risk increases the more 
that compliance with a law or regulation is 
removed from the events and transactions 
reflected in the financial statements, as 
we will be less likely to become aware of 
instances of non-compliance. The risk is also 
greater regarding irregularities occurring due 
to fraud rather than error, as fraud involves 
intentional concealment, forgery, collusion, 
omission or misrepresentation.

A further description of our responsibilities 
for the audit of the financial statements is 
located on the Financial Reporting Council’s 
website at: 
www.frc.org.uk/auditorsresponsibilities.  
This description forms part of our 
auditor’s report. 

102

103

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLC FINANCIAL STATEMENTS FINANCIAL STATEMENTSCONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME

FOR THE YEAR ENDED 28 FEBRUARY 2022

CONSOLIDATED STATEMENT OF FINANCIAL POSITION

AT 28 FEBRUARY 2022

Revenue
Cost of sales
Gross profit

Distribution costs
Administrative expenses
Amortisation of acquired intangibles
Other administrative expenses

Other income
Operating profit/(loss)

Finance income
Finance expense
Profit/(loss) before tax

Taxation

Profit/(loss) for the year

Profit/(loss) for the year attributable to:
Owners of the parent company
Non-controlling interests

Total other comprehensive income/(loss) for the year
(Gain)/loss reclassified to profit and loss during the year
Fair value (loss)/gain on cash flow hedges during the year3
Total comprehensive income/(loss) for the year
Total comprehensive income/(loss) attributable to:
Owners of the parent company
Non-controlling interests

Earnings/(loss) per share
Basic
Diluted

Note
2

2022 pre-
exceptional 
items
£ million
1,982.8
(941.7)
1,041.1

2022 
exceptional 
items1
£ million
–
–
–

(488.1)
(507.9)
(12.8)
(495.1)

0.1
45.2

–
(1.6)
43.6

(18.6)

(28.4)
(7.4)
–
(7.4)

–
(35.8)

–
–
(35.8)

6.8

25.0

(29.0)

25.0
–
25.0

(14.8)
(0.7)
9.5

9.5
–
9.5

(29.0)
–
(29.0)

–
–
(29.0)

(29.0)
–
(29.0)

3

4

6

10

7

2022 total2
£ million
1,982.8
(941.7)
1,041.1

(516.5)
(515.3)
(12.8)
(502.5)

2021
£ million
1,745.3
(800.1)
945.2

(422.0)
(400.1)
(5.5)
(394.6)

0.1
9.4

–
(1.6)
7.8

(11.8)

(4.0)

(4.0)
–
(4.0)

(14.8)
(0.7)
(19.5)

(19.5)
–
(19.5)

(0.32)p
(0.32)p

1.0
124.1

0.9
(0.3)
124.7

(31.3)

93.4

90.7
2.7
93.4

9.0
21.2
123.6

120.9
2.7
123.6

7.43p
7.25p

1  See Note 1, exceptional items.
2  2022 total is the IFRS-compliant measure for the consolidated statement of comprehensive income.
3  Net fair value gains on cash flow hedges will be reclassified to profit or loss during the three years to 28 February 2025.

All activities relate to continuing operations. Notes 1 to 30 form part of these financial statements.

Assets
Non-current assets
Intangible assets
Property, plant and equipment
Right-of-use assets
Financial assets
Deferred tax

Current assets
Inventories
Trade and other receivables
Financial assets
Current tax asset
Cash and cash equivalents
Total current assets

Total assets

Liabilities
Current liabilities
Trade and other payables
Provisions
Interest-bearing loans and borrowings
Lease liabilities
Financial liabilities
Total current liabilities

Non-current liabilities
Lease liabilities
Financial liabilities
Deferred tax
Total liabilities

Net assets

Equity
Share capital
Shares to be issued
Share premium
Hedging reserve
EBT reserve
Other reserves
Retained earnings
Total equity 

Note

2022
£ million

2021
£ million

11
12
13
27
15

16
17
27

18

19
20
21
22
27

22
27
15

23
24

25

128.5
349.2
49.7
2.8
7.5
537.7

279.4
58.0
14.2
7.8
101.3
460.7

998.4

(296.6)
(53.5)
(100.0)
(7.9)
(3.7)
(461.7)

(44.0)
(3.1)
(25.3)
(534.1)

118.3
141.6
16.7
13.1
3.2
292.9

144.9
40.6
17.1
4.4
276.0
483.0

775.9

(222.9)
(53.5)
–
(6.7)
(2.6)
(285.7)

(11.6)
(1.9)
(4.2)
(303.4)

464.3

472.5

12.7
31.9
922.8
10.2
(75.6)
(795.5)
357.8
464.3

12.6
31.9
916.2
25.7
(56.5)
(795.2)
337.8
472.5

Notes 1 to 30 form part of these financial statements. 

These financial statements of boohoo group plc, registered number 114397, on pages 104 to 133 were approved by the board of directors on  
3 May 2022 and were signed on its behalf by:

John Lyttle 
DIRECTORS

Neil Catto

104

105

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLC FINANCIAL STATEMENTS FINANCIAL STATEMENTS 
CONSOLIDATED STATEMENT OF CHANGES IN EQUITY

CONSOLIDATED CASH FLOW STATEMENT

FOR THE YEAR ENDED 28 FEBRUARY 2022

Share 
capital
£ million
11.7

Shares to 
be issued
£ million
–

Share 
premium
£ million
608.4

Hedging 
reserve
£ million
(4.5)

EBT 
reserve
£ million
(17.1)

Other 
reserves
£ million
(515.2)

Balance at 29 February 2020

Profit for the year
Other comprehensive income/
(expense):
Loss reclassified to profit and 
loss in revenue
Fair value gain on cash flow 
hedges during the year
Total comprehensive income 
for the year
Issue of shares
Share-based payments credit
Excess taxation on share-
based payments
Acquisition of non-controlling 
interest (see note 1)
Translation of foreign 
operations
Balance at 28 February 2021

Loss for the year
Other comprehensive income/
(expense):
Gain reclassified to profit and 
loss in revenue
Fair value loss on cash flow 
hedges during the year
Total comprehensive income 
for the year
Issue of shares
Share-based payments credit
Excess taxation on share-
based payments
Translation of foreign 
operations
Balance at 28 February 2022

–

–

–

–
0.6
–

–

0.3

–
12.6

–

–

–

–
0.1
–

–

–
12.7

–

–

–

–
–
–

–

31.9

–
31.9

–

–

–

–
–
–

–

–

–

–

–
169.8
–

–

138.0

–
916.2

–

–

–

–
6.6
–

–

–
31.9

–
922.8

–

9.0

21.2

30.2
–
–

–

–

–
25.7

–

(14.8)

(0.7)

(15.5)
–
–

–

–
10.2

Non-
controlling 
interest
£ million
17.3

Retained 
earnings
£ million
227.3

Total 
equity
£ million
327.9

2.7

90.7

93.4

–

–

2.7
(0.2)
0.5

0.1

–

–

90.7
–
19.2

0.6

9.0

21.2

123.6
131.6
19.7

0.7

–

–

–

–
0.8
–

–

–

–

–

–
(39.4)
–

–

–

(281.3)

(20.4)  

–

(131.5)

–
(56.5)

0.5
(795.2)

–

–

–

–
(19.1)
–

–

–

–

–

–
–
–

–

–
(75.6)

(0.3)
(795.5)

–
–

–

–

–

–
–
–

–

–
–

–
337.8

0.5
472.5

(4.0)

(4.0)

–

–

(4.0)
–
26.1

(14.8)

(0.7)

(19.5)
(12.4)
26.1

(2.1)

(2.1)

–
357.8

(0.3)
464.3

Cash flows from operating activities
(Loss)/profit for the year
Adjustments for:
Share-based payments charge
Depreciation charges and amortisation
Finance income
Finance expense
Tax expense

Increase in inventories
Increase in trade and other receivables
Increase in trade and other payables
Cash generated from operations

Tax paid
Net cash generated from operating activities

Cash flows from investing activities
Acquisition of intangible assets
Acquisition of property, plant and equipment
Acquisition of non-controlling interest in PrettyLittleThing
Finance income received
Net cash used in investing activities

Cash flows from financing activities
Proceeds from the issue of ordinary shares
Share issue costs written off to share premium
Purchase of own shares by EBT
Finance expense paid
Lease payments
Increase in/(repayment) of borrowings
Net cash generated from financing activities

(Decrease)/increase in cash and cash equivalents

Cash and cash equivalents at beginning of year
Cash and cash equivalents at end of year

Notes 1 to 30 form part of these financial statements.

Note

2022
£ million

2021
£ million

(4.0)

93.4

16
17
19

11
12

21

26.1
53.8
–
1.6
11.8
89.3

(134.5)
(17.7)
73.2
10.3

–
10.3

(32.0)
(229.5)
–
–
(261.5)

6.8
–
(19.2)
(0.9)
(10.2)
100.0
76.5

19.7
29.8
(0.9)
0.3
31.3
173.6

(45.8)
(8.8)
82.1
201.1

(38.3)
162.8

(85.7)
(37.0)
(161.9)
1.2
(283.4)

204.9
(3.5)
(39.4)
(0.1)
(5.9)
(4.8)
151.2

(174.7)

30.6

276.0
101.3

245.4
276.0

Notes 1 to 30 form part of these financial statements.

106

107

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLC FINANCIAL STATEMENTS FINANCIAL STATEMENTS1 ACCOUNTING POLICIES
General information
The boohoo group plc operates as a multi-brand online retailer, based in the UK and is a public limited company incorporated and domiciled in 
Jersey and listed on the Alternative Investment Market (AIM) of the London Stock Exchange. Its registered office address is 12 Castle Street, St 
Helier, Jersey, JE2 3RT. The company was incorporated on 19 November 2013.

Basis of preparation
The consolidated financial statements of the group have been approved by the directors and prepared on a going concern basis in accordance with 
UK-adopted International Financial Reporting Standards (IFRS) and the Companies (Jersey) Law 1991.

The financial statements have been approved on the assumption that the group and company remain a going concern as explained on page 100.  
The continued impact of the COVID-19 crisis on the group is not expected to change materially over the next year, provided that governments’ 
actions in controlling the virus and its variants continue to be effective. Trading during the year to February 2022 has shown that on-line sales have 
some resilience during lockdowns in many countries. The group has cash resources and credit facilities sufficient to continue solvent trading in the 
face of an unforeseen downturn in demand. 

New and amended standards adopted by the group 
The following new standards, and amendments to standards, have been adopted by the group for the first time during the year commencing 
1 March 2021:

•  Amendments to IFRS 3 business combinations

Standards, amendments and interpretations to existing standards that are not yet effective and have not been early adopted by the 
group and/or company
The following standards have been published for accounting periods beginning after 1 March 2021 but have not been adopted by the UK and have 
not been early adopted by the group or company and could have an impact on the group and company financial statements: 

•  Amendments to IAS 16 property, plant and equipment

•  Amendments to IAS 37 provisions, contingent liabilities and contingent assets

Measurement convention
The consolidated financial statements have been prepared under the historical cost convention, excluding financial assets and financial liabilities 
(including derivative instruments) held at fair value through profit or loss and excluding assets and liabilities acquired through acquisitions and held 
at fair value. The principal accounting policies adopted in the preparation of these financial statements are set out below. These policies have been 
consistently applied to all the years presented, unless otherwise stated.

Basis of consolidation
The group financial statements consolidate those of its subsidiaries and the Employee Benefit Trust. All intercompany transactions between group 
companies are eliminated. 

Subsidiaries are entities controlled by the group. The group controls an entity when the group is exposed to, or has rights to, variable returns from its 
involvement with the entity and has the ability to affect those returns through its power over the entity.

In assessing control, the group takes into consideration potential voting rights that are currently exercisable. The acquisition date is the date on 
which control is transferred to the acquirer. Subsidiary undertakings acquired during the year are accounted for using the acquisition method of 
accounting. The financial statements of subsidiaries are included in the consolidated financial statements from the date that control commences 
until the date that control ceases. The cost of the acquisition is the aggregate of the fair values of the assets and liabilities and equity instruments 
issued on the acquisition date. The excess of the cost of acquisition over the group’s share of the fair values of the identifiable net assets acquired 
is recorded as goodwill. If the cost of acquisition is less than the fair value of the assets, the difference is recognised directly in the statement of 
comprehensive income.

The Employee Benefit Trust is considered to be a special purpose entity in which the substance of the relationship is that of control by the group in 
order that the group may benefit from its control. The assets held by the trust are consolidated into the group.

Business combinations
The group uses the acquisition method of accounting for business combinations of entities not under common control. Separable identifiable assets 
and liabilities are measured initially at their fair values on the acquisition date. Any non-controlling interest is measured at either fair value or at 
the non-controlling interest’s share of the acquiree’s net assets. Acquisition costs are expensed as incurred. The excess of any consideration paid 
over the fair value of the net assets is recognised as goodwill and any shortfall of consideration paid against the fair value of net assets is recognised 
directly in the statement of comprehensive income.

Intangible assets
Trademark and licences are stated at cost less accumulated amortisation and impairment losses and are amortised over their expected lives of ten 
years and charged to administrative expenses. Customer lists are amortised over expected customer lifetime value of three years. If the cash flows 
or profits from the use of the assets are negative over the expected useful life, the assets are impaired and charged to administration expenses.

The costs of acquiring or developing software are recorded as intangible assets and stated at cost less accumulated amortisation and impairment 
losses. The costs include the payroll costs of employees directly associated with the project and other direct external material and service 
costs. Costs are capitalised only where there is an identifiable project that will bring future economic benefit. Other website development and 
maintenance costs are expensed in the statement of comprehensive income. Software costs are amortised over three to five years based on their 
estimated useful lives and charged to administrative expenses in the statement of comprehensive income.

Property, plant and equipment
Property, plant and equipment are stated at cost less accumulated depreciation and impairment losses and where assets are acquired through the 
acquisition of an entity, they are accounted for at fair value. Where parts of an item of property, plant and equipment have different useful lives, 
they are accounted for as separate property, plant and equipment. Cost includes expenditures that are directly attributable to the acquisition 
of the asset. The cost of each item of property, plant and equipment is written off evenly over its estimated remaining useful life. Assets under 
construction are held at cost until they are brought into use, whereupon depreciation is charged. Depreciation is charged to the statement of 
comprehensive income on a straight-line basis over the estimated useful lives of each part of an item of property, plant and equipment, as follows: 
short leasehold alterations over the life of the lease or 2% if it is likely the lease is extended; buildings 2%; motor vehicles and computer equipment 
33%; and fixtures and fittings 33%, 20%, 10% or 7%. The assets’ residual values and useful lives are reviewed and adjusted, if appropriate, at each 
reporting date.

Leases
The group assesses whether a contract is or contains a lease, at inception of the contract. The group recognises a right-of-use asset and a 
corresponding lease liability with respect to all lease arrangements in which it is the lessee, except for short-term leases (defined as leases with a 
lease term of 12 months or less) and leases of low value assets (less than £0.1 million p.a., which are considered immaterial), which fall out of IFRS 
16 scope and are charged to the statement of comprehensive income on a straight-line basis over the period of the lease. The lease liability is initially 
measured at the present value of the lease payments that are not paid at the commencement date, discounted by using the rate implicit in the 
lease. If this rate cannot be readily determined, the group uses its incremental borrowing rate. The lease liability is presented as a separate line in the 
consolidated statement of financial position. The lease liability is subsequently measured by increasing the carrying amount to reflect interest on the 
lease liability based on the effective interest method and by reducing the carrying amount to reflect the lease payments made. 

Right-of-use assets
The right-of-use asset comprises the initial measurement of the corresponding lease liability, lease payments made at or before the 
commencement date and any initial direct costs. They are subsequently measured at cost less accumulated depreciation and impairment losses. 
Where the group has an obligation for costs to dismantle and remove a leased asset, restore the site on which it is located or restore the underlying 
asset to the condition required by the terms and conditions of the lease, a provision is recognised and measured under IAS 37. The costs are 
included in the related right-of-use asset, unless those costs are incurred to produce inventories. The right-of-use asset is presented as a separate 
line in the balance sheet. For subsequent measurement, right-of-use assets are depreciated over the shorter of the lease term and useful life of the 
underlying asset.

Financial instruments
Financial instruments are recognised at fair value and subsequently re-measured at fair value at the end of each reporting date or at amortised cost. 
Further details are shown in note 27.

108

109

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLC FINANCIAL STATEMENTS FINANCIAL STATEMENTSNOTES TO THE FINANCIAL STATEMENTSNOTES TO THE FINANCIAL STATEMENTS

CONTINUED

1 ACCOUNTING POLICIES  CONTINUED
Derivative financial instruments and cash flow hedges
The group holds derivative financial instruments to hedge its foreign currency exposures. These derivatives, classified as cash flow hedges, are 
initially recognised at fair value and then re-measured at fair value at the end of each reporting date. Hedging instruments are documented at 
inception and effectiveness is tested throughout their duration. Changes in the value of cash flow hedges are recognised in other comprehensive 
income and any ineffective portion is immediately recognised in the income statement. If the firm commitment or forecast transaction that is the 
subject of a cash flow hedge results in the recognition of a non-financial asset or liability, then at the time the asset is recognised, the associated 
gains or losses on the derivative that had been previously recognised in other comprehensive income are included in the initial measurement of 
the asset or liability. For hedges that do not result in the recognition of an asset or liability, amounts deferred in other comprehensive income are 
recognised in the statement of comprehensive income in the same period in which the hedged item affects net profit.

To qualify for hedge accounting, the hedging relationship must meet all of the following requirements:

•  There is an economic relationship between the hedged item and the hedging instrument

•  The effect of credit risk does not dominate the value changes that result from that hedging relationship

•  The hedge ratio of the hedging relationship is the same as that resulting from the quantity of the hedged item that the entity actually uses to 

hedge that quantity of hedged item.

At inception of the hedge relationship, the group documents the economic relationship between hedging instruments and hedged items, including 
whether changes in the cash flows of the hedging instruments are expected to offset changes in the cash flows of hedged items. The group 
documents its risk management objective and strategy for undertaking its hedge transactions.

Hedge ineffectiveness may occur due to:

•  Fluctuation in volume of hedged item caused due to operational changes

•  Index basis risk of hedged item vs hedging instrument

•  Credit risk as a result of deterioration of credit profile of the counterparties

Hedge ineffectiveness in relation to all designated hedges was negligible during 2022 and 2021.

Further details of derivative financial instruments including fair value measurements are disclosed in note 27.

Trade and other receivables
Trade receivables (including supplier advances) are recognised initially at fair value and subsequently measured at amortised cost using the effective 
interest method, less provision for impairment. Under IFRS 9, the group elected to use the simplified approach to measure the loss allowance at 
an amount equal to lifetime expected credit losses for trade receivables and contract assets that result from transactions that are within the scope 
of IFRS 15, irrespective of whether they contain a significant financing component or not. The group establishes a provision for impairment of 
trade receivables when there is objective evidence that the group will not be able to collect all amounts due according to the original terms of the 
receivables. Significant financial difficulties of the counterparty, probability that the counterparty will enter bankruptcy or financial reorganisation, 
and default in or delinquency in payments are considered indicators that the trade receivable is impaired. In addition, IFRS 9 requires the group 
to consider forward-looking information and the probability of default when calculating expected credit losses. The measurement of expected 
credit losses reflects an unbiased and probability-weighted amount that is determined by evaluating the range of possible outcomes as well as 
incorporating the time value of money. The group considers reasonable and supportable customer-specific and market information about past 
events, current conditions and forecasts of future economic conditions when measuring expected credit losses. The amount of the provision is 
the difference between the carrying amount and the present value of estimated future cash flows of the asset, discounted, where material, at the 
original effective interest rate. The carrying amount of the asset is reduced through the use of an allowance account and the amount of the loss is 
recognised in the income statement within administrative expenses. When a trade receivable is uncollectable, it is written off against the allowance 
account for trade receivables. Subsequent recoveries of amounts previously written off are credited against administrative expenses in the income 
statement.

Trade and other payables
Trade and other payables are recorded initially at fair value. Subsequent to this, they are measured at amortised cost.

Provisions
Provisions are accounted for where there is a liability of uncertain timing or amount, such as legal or constructive obligations, where it is probable 
that an outflow of cash or other economic resource will be required to settle the provision. Certain provisions that require significant estimates and 
judgements are discussed in the significant estimates and judgements section below.

Inventories
Inventories are valued at the lower of cost and net realisable value, after making due allowance for obsolete and slow moving items. Where provision 
require estimates and judgement, these are discussed in the significant estimates and judgements section below. Inventories are valued on a first-
in-first out basis. Inventory includes the cost price of estimated returns.

Cash and cash equivalents
Cash and cash equivalents, for the purpose of the cash flow statement and the statement of financial position, comprises cash in bank.

Revenue 
Revenue is attributable to the one principal activity of the business. Revenue represents net invoiced sales of goods, including carriage receipts, 
and commission income from marketplace sales, excluding value added tax. Revenue from the sale of goods is recognised when the customer 
has received the products, which is when it is considered that the performance obligations have been met, and is adjusted for actual returns and a 
provision for expected returns. Internet sales are paid by customers at the time of ordering using a variety of payment methods and the proceeds 
remitted to the company by payment service providers within a few days. Wholesale sales are paid in accordance with agreed credit terms with 
business customers. Commission income on the sale of third-party products on marketplace websites is recognised when the order is placed and 
paid by the customer. A provision for returns, based on historical customer return rates, is deducted from revenue and included in provisions within 
trade and other payables. Returns provisions are discussed in the significant estimates and judgements section below. 

Rebates 
Retrospective rebates from suppliers are accounted for in the period to which the rebate relates to the extent that it is reasonably certain that the 
rebate will be received. Early settlement discounts are taken when payment is made.

Finance costs
Interest payable is recognised in the statement of comprehensive income as it accrues in respect of the effective interest rate method.

Finance income
Interest receivable is recognised in the statement of comprehensive income as it is earned.

Pension costs
The group contributes to Group Personal Pension Schemes for certain employees under a defined contribution scheme. The costs of these 
contributions are charged to the statement of comprehensive income on an accruals basis as they become payable under the scheme rules.

Share-based payments
The group issues equity-settled share-based payments in the parent company to certain employees in exchange for services rendered. These 
awards are measured at fair value on the date of the grant using an option pricing model and expensed in the statement of comprehensive income 
on a straight-line basis over the vesting period after making an allowance for the number of shares that are estimated will not vest. The level of 
vesting is reviewed and adjusted annually. Free shares awarded are expensed immediately.

Taxation
Tax on the profit for the year comprises current and deferred tax. Tax is recognised in the statement of comprehensive income except to the extent 
that it relates to items recognised directly in equity, in which case it is recognised in equity. 

Current tax is the expected tax payable on the taxable income for the year, using tax rates enacted or substantively enacted at the reporting date, 
and any adjustments to tax payable in respect of previous years.

Deferred tax is recognised on temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and 
the amounts used for taxation purposes. The amount of deferred tax provided is based on the expected manner of realisation or settlement of the 
carrying amount of assets and liabilities, using tax rates enacted or substantively enacted at the reporting date.

A deferred tax asset is recognised only to the extent that it is probable that future taxable profits will be available against which the asset can be 
utilised.

Deferred tax is provided for on the fair value of intangible assets acquired in subsidiaries. 

110

111

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLC FINANCIAL STATEMENTS FINANCIAL STATEMENTSNOTES TO THE FINANCIAL STATEMENTS

CONTINUED

1 ACCOUNTING POLICIES  CONTINUED
Foreign currency translation
The results and cash flows of overseas subsidiaries are translated at the average monthly exchange rates during the period. The statement of 
financial position of each overseas subsidiary is translated at the year-end rate. The resulting exchange differences are recognised in a translation 
reserve in equity and are reported in other comprehensive income.

Transactions denominated in foreign currencies are translated into the functional currency at the exchange rates on the day of the transaction. 
Monetary assets and liabilities denominated in foreign currencies are translated into the functional currency at the year-end rate and exchange 
differences are recognised in the statement of comprehensive income.

Significant estimates and judgements
The preparation of financial statements in conformity with IFRS, as adopted by the UK, requires management to make judgements, estimates 
and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities. The estimates and 
assumptions are based on historical experience and various other factors believed to be reasonable under the circumstances. Actual results could 
differ from these estimates and any subsequent changes are accounted for when such information becomes available. The judgements, estimates 
and assumptions that are the most subjective or complex are discussed below:

Returns provision
The provision for sales returns is estimated based on prior months’ historical returns and trends, including seasonal variations, on a country-by-
country basis and is allocated to the period in which the revenue is recorded. This is considered by management as the most appropriate method, 
which is applied to every set of monthly management accounts and is constantly checked for accuracy and reliability. Actual returns could differ 
from these estimates. The historic difference between the provision estimate and the actual results, known at a later stage, has never been, nor is 
expected to be, material. A difference of 1%pt in the percentage of sales returns rate would have an impact of +/- £3.6 million on reported revenue 
and +/- £1.9 million on operating profit. The choice of a 1%pt change for the determination of sensitivity represents a reasonable, but not extreme 
variation in the return rate.

Claims provision
Management make judgements in respect of the likelihood of the realisation of a claim. The provision for claims is then estimated from the 
settlement amount of similar claims in the relevant jurisdiction, with assistance from legal counsel, or from agreed settlements. Factors taken into 
account are the degree of loss to the appealing party, the likelihood of success in defence and the possible bases of the amount of the settlement 
claims. Where there are settlements involving class actions and compensation provided to beneficiaries through vouchers, the redemption rates are 
based on the rates that have been observed in similar instances.

Inventory valuation 
Inventory is carried at the lower of cost or net realisable value. Net realisable value is estimated by management on the basis of a number of factors: 
the historic rate of sell through; the product size fragmentation; the continuing fashionability and likely continuing popularity with reference to 
fashion and seasonal trends; and the volume of a particular style. The judgement of net realisable value may be different from the future actual value 
realised, but that difference is not expected ever to be material. A difference of 1%pt in the provision as a percentage of gross inventory would give 
rise to a difference of +/- £3.0 million in gross margin. The choice of a 1%pt change for the determination of sensitivity represents a reasonable, but 
not extreme, variation in the provision.

Intangible assets – impairment testing
Acquired trademarks and customer list intangible assets are impaired if the projected cash flows over the expected lives are negative. Sensitivity 
testing is performed on the cash flow calculations to verify that impairment is not required with a reasonable range of downside scenarios.

112

Exceptional items
Exceptional items are those of significant size and of a non-recurring nature that require disclosure in order that the underlying business 
performance can be identified. The exceptional costs in these financial statements include: redundancy costs in temporary warehouse facilities 
that were operated in the period between acquisition of the new brands and integration into new warehouses; the costs of moving inventory from 
one warehouse to another; additional disruption costs associated with the installation of the automation in the Sheffield facility; legal expenses 
associated with the acquisitions; irrecoverable sales taxes on customer returns from the EU during the period after Brexit and before simplified 
procedures (IOSS) in the EU became operational; and additional costs of working during transitional administrative and warehousing operations 
subsequent to the acquisitions of the brands in February 2021. The latter additional costs have been calculated as the difference between the 
medium-term operating costs incurred in the new warehouse facilities and the set-up and initial operating costs. Such additional costs do require 
estimation by management.

Exceptional costs
Selling and distribution costs
Sheffield automation disruption costs
Dual warehouse operating costs
Irrecoverable EU sales tax on returns pre IOSS
Redundancy costs

Administration expenses
Dual administrative costs during transition of new brands from sellers
Acquisition and restructuring costs
Redundancy costs

Total before tax
Tax
Total after tax

2 SEGMENTAL ANALYSIS

£ million

10.6
9.4
5.1
3.3
28.4

3.9
3.1
0.4
7.4
35.8
(6.8)
29.0

IFRS 8, ‘Operating Segments’, requires operating segments to be determined based on the group’s internal reporting to the chief operating 
decision maker. The chief operating decision maker is considered to be the executive board, which has determined that the primary segmental 
reporting format of the group for the year ending February 2022 is by geographic region. This is because the group is multi-brand and now focuses 
on geographic performance at a group level and not on individual brand performance. The group strategy is to increase market share in each 
territory using the optimum mix of brands that is appropriate for each market, taking into account factors such as consumer preference, established 
presence and brand appeal.

Revenue

Cost of sales
Gross profit

Distribution costs
Administrative expenses – other
Amortisation of acquired intangibles
Other income
Operating profit
Finance income
Finance expense
Profit before tax

Year ended 28 February 2022

UK
£ million
1,202.8

Rest of 
Europe
£ million
219.2

USA
£ million
451.6

Rest of world
£ million
109.2

Total
£ million
1,982.8

(941.7)
1,041.1

(516.5)
(502.5)
(12.8)
0.1
9.4
–
(1.6)
7.8

(608.6)
594.2

(99.7)
119.5

(181.5)
270.1

(51.9)
57.3

–
–
–
–
–
–
–
–

–
–
–
–
–
–
–
–

–
–
–
–
–
–
–
–

–
–
–
–
–
–
–
–

113

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLC FINANCIAL STATEMENTS FINANCIAL STATEMENTSNOTES TO THE FINANCIAL STATEMENTS

CONTINUED

2 SEGMENTAL ANALYSIS  CONTINUED

Revenue

Cost of sales
Gross profit

Distribution costs
Administrative expenses - other
Amortisation of acquired intangibles
Other income
Operating profit

Finance income
Finance expense
Profit before tax

Year ended 28 February 2021

Rest of 
Europe
£ million
244.7

USA
£ million
435.1

Rest of world
£ million
120.4

Total
£ million
1,745.3

(107.1)
137.6

(174.5)
260.6

(54.3)
66.1

–
–
–
–
–

–
–
–

–
–
–
–
–

–
–
–

–
–
–
–
–

–
–
–

(800.1)
945.2

(422.0)
(394.6)
(5.5)
1.0
124.1

0.9
(0.3)
124.7

UK
£ million
945.1

(464.2)
480.9

–
–
–
–
–

–
–
–

Due to the nature of its activities, the group is not reliant on any individual customers.

No analysis of the assets and liabilities of each operating segment is provided to the chief operating decision maker in the monthly management 
accounts; therefore, no measure of segmental assets or liabilities is disclosed in this note. Non-current assets located outside the UK comprise 
offices in the USA with a net book value of £2.5 million.

3 OTHER INCOME

Property rental income

4 FINANCE INCOME AND EXPENSE

Finance income: Bank interest received

Finance expense: Loan interest paid
Finance expense: IFRS 16 lease interest

5 AUDITORS’ REMUNERATION

Audit of these financial statements
Disclosure below based on amounts receivable in respect of services to the group
Amounts receivable by auditors and their associates in respect of:

Audit of financial statements of subsidiaries pursuant to legislation

2022
£ million
0.1

2021
£ million
1.0

2022
£ million
–

2021
£ million
0.9

(0.8)
(0.8)
(1.6)

(0.1)
(0.2)
(0.3)

2022
£ million
0.5

2021
£ million
0.4

–
0.5

–
0.4

6 PROFIT BEFORE TAX

Profit before tax is stated after charging:
Short-term operating lease rentals for buildings
Equity-settled share-based payment charges
Exceptional items (note 1)
Depreciation of property, plant and equipment
Depreciation of right-of-use assets
Amortisation of intangible assets
Amortisation of acquired intangible assets

7 EARNINGS PER SHARE

2022
£ million
0.6
26.1
35.8
22.0
10.0
9.0
12.8

2021
£ million
0.2
19.7
–
14.4
5.7
4.2
5.5

Basic earnings per share is calculated by dividing profit after tax attributable to members of the holding company by the weighted average number 
of shares in issue during the year. Own shares held by the Employee Benefit Trust are eliminated from the weighted average number of shares. 
Diluted earnings per share is calculated by dividing the profit after tax attributable to members of the holding company by the weighted average 
number of shares in issue during the year, adjusted for potentially dilutive share options, except when there is a loss, in which case the basic measure 
is used.

Weighted average shares in issue for basic earnings per share
Dilutive share options
Weighted average shares in issue for diluted earnings per share

(Loss)/earnings (£ million)
Basic (loss)/earnings per share
Diluted (loss)/earnings per share

(Loss)/earnings (£ million)
Adjusting items:
Amortisation of intangible assets arising on acquisitions
Share-based payments charges
Share-based payment charge adjustment for non-controlling interests
Exceptional items
Adjustment for tax
Pro-forma non-controlling interest adjustment to 34%
Adjusted earnings
Adjusted basic earnings per share
Adjusted diluted earnings per share

2022
1,235.3
48.2
1,283.5

2021
1,220.7
31.4
1,252.1

(4.0)
(0.32)p
(0.32)p

(4.0)

12.8
26.1
–
35.8
(14.4)
–
56.3
4.56p
4.39p

90.7
7.43p
7.25p

90.7

5.5
19.7
(0.7)
–
(4.8)
(1.9)
108.5
8.89p
8.67p

Adjusted earnings and adjusted earnings per share gives a more consistent measure of the underlying performance of the business excluding non-
cash accounting charges relating to the amortisation of intangible assets valued upon acquisitions and non-cash share-based payment charges.

8 STAFF NUMBERS AND COSTS

The average monthly number of persons employed by the group (including directors) during the year, analysed by category, was as follows: 

Administration
Distribution

Number of employees

2022
2,462
2,888
5,350

2021
1,767
1,275
3,042

114

115

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLC FINANCIAL STATEMENTS FINANCIAL STATEMENTSNOTES TO THE FINANCIAL STATEMENTS

CONTINUED

8 STAFF NUMBERS AND COSTS  CONTINUED

The aggregate payroll costs of these persons were as follows:

Wages and salaries
Social security costs
Post-employment benefits
Equity-settled share-based payment charges

9 DIRECTORS’ AND KEY MANAGEMENT COMPENSATION

Short-term employee benefits
Post-employment benefits
Equity-settled share-based payment charges

2022
£ million
174.8
14.3
3.8
26.1
219.0

2022
£ million
25.3
0.3
3.4
29.0

2021
£ million
106.6
9.2
2.5
19.7
138.0

2021
£ million
17.6
0.2
2.7
20.5

Directors’ and key management compensation comprises the group directors and executive committee members. Directors’ emoluments and 
pension payments of boohoo group plc are detailed in the directors’ remuneration report on page 89.

10 TAXATION

Analysis of charge in year

Current tax on income for the year
Adjustments in respect of prior year taxes
Deferred taxation (note 15)
Tax on profit

2022
£ million

2021
£ million

(1.9)
(0.1)
13.8
11.8

27.0
1.1
3.2
31.3

Income tax expense computations are based on the jurisdictions in which taxable profits were earned at prevailing rates in those jurisdictions. The 
company is subject to Jersey income tax at the standard rate of 0%. The reconciliation below relates to tax incurred in the UK where the group is 
tax resident. The total tax charge differs from the amount computed by applying the UK rate of 19.0% for the year (2021: 19.0%) to profit before 
tax as a result of the following:

Profit before tax
Profit before tax multiplied by the standard rate of corporation tax of the UK of 19.0% (2021: 19.0%)
Effects of:
Expenses not deductible for tax purposes
Change in deferred tax rate
Adjustments in respect of prior year taxes
Overseas tax differentials
R&D tax credits
Depreciation on ineligible assets
Tax on profit 

Tax recognised in the statement of changes in equity

2022
£ million
7.8
1.5

2021
£ million
124.7
23.7

3.5
5.9
(0.1)
0.5
0.1
0.4
11.8

5.8
-
1.1
0.2
-
0.5
31.3

Deferred tax debit on movement in tax base of share options

(3.0)

(0.2)

No current tax was recognised in other comprehensive income (2021: £nil).

11 INTANGIBLE ASSETS 

Cost
Balance at 29 February 2020
Additions
Disposals
Balance at 28 February 2021

Additions
Disposals
Balance at 28 February 2022

Accumulated amortisation
Balance at 29 February 2020
Amortisation for year
Disposals
Balance at 28 February 2021

Amortisation for year
Disposals
Balance at 28 February 2022

Net book value
At 29 February 2020
At 28 February 2021
At 28 February 2022

Patents and 
licences
£ million

Trademarks
£ million

Customer lists
£ million

Computer 
software
£ million

Total 
£ million

0.6
–
–
0.6

–
–
0.6

0.4
0.1
–
0.5

0.1
–
0.6

0.2
0.1
–

44.2
71.4
–
115.6

–
–
115.6

8.6
5.3
–
13.9

12.1
–
26.0

35.6
101.7
89.6

6.1
2.0
–
8.1

–
–
8.1

5.9
0.2
–
6.1

0.7
–
6.8

0.2
2.0
1.3

14.6
12.3
(3.4)
23.5

32.0
(2.3)
53.2

8.3
4.1
(3.4)
9.0

8.9
(2.3)
15.6

6.3
14.5
37.6

65.5
85.7
(3.4)
147.8

32.0
(2.3)
177.5

23.2
9.7
(3.4)
29.5

21.8
(2.3)
49.0

42.3
118.3
128.5

Within the statement of comprehensive income, amortisation of acquired intangible assets (trademarks and customer lists) of £12.8 million (2021: 
£5.5 million) is shown separately. The amount of amortisation of the other intangible assets included in distribution costs is £0.2 million (2021: £0.2 
million) and in administrative expenses is £8.8 million (2021: £4.1 million).

The group tests the carrying amount of trademarks and customer lists annually for impairment or more frequently if there are indications that 
their carrying value might be impaired. The carrying amounts of other intangible assets are reviewed for impairment if there is an indication of 
impairment. 

Impairment is calculated by comparing the carrying amounts to the value in use derived from discounted cash flow projections for each cash 
generating unit (“CGU”) to which the intangible assets are allocated. A CGU is deemed to be an individual brand. 

Value in use calculations are based on ten-year management forecasts with a terminal growth rate applied thereafter, representing management’s 
estimate of the long-term growth rate of the sector served by the CGUs The growth rate does not exceed the long-term average growth rate for 
the business in which the CGU operates.

The key assumptions used in the value-in-use calculations are as follows:

Sales growth and forecast contribution margin
This is based on past performance and management’s expectations of market development over the ten-year forecast period plus perpetuity.

Other operating costs
These are the fixed costs of the CGU, which do not vary significantly with sales volumes or prices. Management forecasts these costs based on the 
current structure of the business, adjusting for inflationary increases, and these do not reflect any future restructurings or cost-saving measures.

Long-term growth rate 2%
This growth rate is based on a prudent assessment of past experience and future estimations of market expectations.

116

117

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLC FINANCIAL STATEMENTS FINANCIAL STATEMENTS 
 
NOTES TO THE FINANCIAL STATEMENTS

CONTINUED

11 INTANGIBLE ASSETS  CONTINUED
Discount rate 8.9%
The pre-tax discount rate applied to the cash flow forecasts for the CGU is derived from the estimated pre-tax weighted average cost of capital for 
the CGU.

Sensitivity to changes in assumptions
There is sufficient headroom for each of the CGUs, such that management believes no reasonable change in any of the above assumptions would 
cause the carrying value of the intangible asset to exceed its recoverable amount. If the long-term growth rate was reduced to zero, there would still 
be sufficient headroom. If the discount rate was increased to 12%, there would still be sufficient headroom.

12 PROPERTY, PLANT AND EQUIPMENT

Cost
Balance at 29 February 2020
Additions
Exchange differences
Disposals
Balance at 28 February 2021

Additions
Exchange differences
Disposals
Balance at 28 February 2022

Accumulated depreciation
Balance at 29 February 2020
Depreciation charge for the year
Disposals
Balance at 28 February 2021

Depreciation charge for the year
Disposals
Balance at 28 February 2022

Net book value
At 29 February 2020
At 28 February 2021
At 28 February 2022

Short 
leasehold 
alterations
£ million

Fixtures and 
fittings
£ million

Computer 
equipment
£ million

Motor 
vehicles
£ million

Land & 
buildings
£ million

Total
£ million

9.1
10.2
–
–
19.3

7.3
–
(0.1)
26.5

2.7
2.0
–
4.7

2.1
(0.1)
6.7

6.4
14.6
19.8

86.9
16.1
–
(0.6)
102.4

129.0
–
(0.9)
230.5

16.0
9.1
(0.6)
24.5

14.4
(0.9)
38.0

70.9
77.9
192.5

6.3
3.6
–
(0.8)
9.1

4.4
–
(1.2)
12.3

3.5
2.1
(0.8)
4.8

2.9
(1.2)
6.5

2.8
4.3
5.8

0.9
0.1
–
–
1.0

0.2
–
(0.2)
1.0

0.3
0.3
–
0.6

0.2
(0.2)
0.6

0.6
0.4
0.4

40.8
7.0
(0.2)
–
47.6

88.6
0.1
–
136.3

2.3
0.9
–
3.2

2.4
–
5.6

144.0
37.0
(0.2)
(1.4)
179.4

229.5
0.1
(2.4)
406.6

24.8
14.4
(1.4)
37.8

22.0
(2.4)
57.4

38.5
44.4
130.7

119.2
141.6
349.2

The amounts of depreciation included in the statement of comprehensive income in distribution costs is £13.1 million (2021: £8.7 million) and in 
administrative expenses is £8.9 million (2021: £5.7 million).

13 RIGHT-OF-USE ASSETS 

Cost
Balance at 29 February 2020
Additions
Balance at 28 February 2021
Additions
Balance at 28 February 2022

Accumulated depreciation
Balance at 29 February 2020
Depreciation for year
Balance at 28 February 2021
Depreciation for year
Balance at 28 February 2022

Net book value
At 29 February 2020
At 28 February 2021
At 28 February 2022

Short 
leasehold 
properties
£ million

27.1
7.8
34.9
43.0
77.9

12.5
5.7
18.2
10.0
28.2

14.6
16.7
49.7

118

119

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLC FINANCIAL STATEMENTS FINANCIAL STATEMENTSNOTES TO THE FINANCIAL STATEMENTS

CONTINUED

14 INVESTMENTS

The subsidiaries held and consolidated in these financial statements are set out below:

Name of company
Direct investment
Boohoo Holdings Limited
Indirect investments
21Three Clothing Company Limited
Acraman 1878 Limited
Acraman 1879 Limited
Acraman 1880 Limited
Boo Who Limited
boohoo France SAS

boohoo Germany GmbH

boohoo Italy srl
boohoo.com Australia Pty Ltd

boohoo.com UK Limited
boohoo.com USA Inc

boohoo.com USA Limited
Boohoo Property Holdings Limited
Boohoo Property Holdings 2 Limited
Boohoo Turkey

Burton Online Limited
CoastLondon.com Limited
Debenhams.com Online Limited
Dorothy Perkins Online Limited
Karenmillen.com Limited
MissPap UK Limited
NastyGal.com Limited
NastyGal.com USA Inc

Oasis Fashions Online Limited
Pancorp1 Limited
PrettyLittleThing.com France SAS

PrettyLittleThing.com Limited
PrettyLittleThing.com USA Inc

Shanghai Wasabi Frog Trading Co Limited
Wallis Online Limited
Warehouse Fashions Online Limited

Principal 
activity

Country of 
incorporation

Address

Percentage 
ownership

Holding

UK

49-51 Dale St, Manchester

Dormant
Dormant
Dormant
Dormant
Dormant
Marketing 
office
Marketing 
office
Admin office
Marketing 
office
Trading
Marketing 
office
Dormant
Property
Property
Sourcing 
office
Trading
Trading
Trading
Trading
Trading
Trading
Trading
Marketing 
office
Trading
Dormant
Marketing 
office
Trading
Marketing 
office
Trading
Trading
Trading

UK
UK
UK
UK
UK
France

Germany

Italy
Australia

UK
USA

UK
Jersey
UK
Turkey

UK
UK
UK
UK
UK
UK
UK
USA

UK
UK
France

UK
USA

China
UK
UK

Wellington Mill, Pollard Street East, Manchester
49-51 Dale St, Manchester
49-51 Dale St, Manchester
49-51 Dale St, Manchester
49-51 Dale St, Manchester
15, Rue Bachaumont, Paris

Tucholskystrasse 13, Berlin

Via Sant’Antonio n. 30, Prato
468 St Kilda Road, Melbourne

49-51 Dale St, Manchester
8431 Melrose Pl, Los Angeles

49-51 Dale St, Manchester
44 Esplanade, St Helier, Jersey
49-51 Dale St, Manchester
20 Bahcelievler, Istanbul 34197

49-51 Dale St, Manchester
49-51 Dale St, Manchester
49-51 Dale St, Manchester
49-51 Dale St, Manchester
49-51 Dale St, Manchester
49-51 Dale St, Manchester
49-51 Dale St, Manchester
2135 Bay Street, Los Angeles

49-51 Dale St, Manchester
49-51 Dale St, Manchester
81 Rue Reaumur, 75002, Paris

Wellington Mill, Pollard Street East, Manchester
1209 Orange Street, Wilmington

828-838 Zhangyang Rd., Shanghai, China
49-51 Dale St, Manchester
49-51 Dale St, Manchester

100%

100%
100%
100%
100%
100%
100%

100%

100%
100%

100%
100%

100%
100%
100%
100%

100%
100%
100%
100%
100%
100%
100%
100%

100%
100%
100%

100%
100%

100%
100%
100%

15 DEFERRED TAX 
Assets

Asset at 29 February 2020
Recognised in statement of comprehensive income
Debit in equity
Asset at 28 February 2021
Recognised in statement of comprehensive income
Debit in equity
Asset at 28 February 2022

Liabilities

Liability at 29 February 2020
Recognised in statement of comprehensive income
Liability at 28 February 2021
Recognised in statement of comprehensive income
Debit in equity
Liability at 28 February 2022

Depreciation 
in excess of 
capital 
allowances
£ million
0.3
0.3
–
0.6
(0.6)
–
–

Capital 
allowances 
in excess of 
depreciation
£ million
(2.4)
(0.8)
(3.2)
(19.3)
–
(22.5)

Share-based 
payments
£ million
5.7
(2.9)
(0.2)
2.6
(0.1)
(2.5)
–

Share-based 
payments
£ million
–
–
–
(1.5)
(0.5)
(2.0)

Unused 
tax losses
£ million
–
–
–
–
7.5
–
7.5

Business 
combinations
£ million
(1.2)
0.2
(1.0)
0.2
–
(0.8)

Total
£ million
6.0
(2.6)
(0.2)
3.2
6.8
(2.5)
7.5

Total
£ million
(3.6)
(0.6)
(4.2)
(20.6)
(0.5)
(25.3)

Recognition of the deferred tax assets is based upon the expected generation of future taxable profits. The deferred tax liability will reverse in more 
than one year’s time as the intangible assets are amortised. Deferred tax is calculated at 25% as enacted from April 2023 by the UK Government.

16 INVENTORIES

Finished goods
Finished goods – returns

2022
£ million
262.4
17.0
279.4

2021
£ million
133.5
11.4
144.9

The value of inventories included within cost of sales for the year was £939.1 million (2021: £791.7 million). The finished goods returns is the 
estimated value of stock at customers but expected to be returned. An impairment provision of £18.4 million (2021: £15.8 million) was charged to 
the statement of comprehensive income. There were no write-backs of prior period provisions during the year.

120

121

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLC FINANCIAL STATEMENTS FINANCIAL STATEMENTSNOTES TO THE FINANCIAL STATEMENTS

CONTINUED

17 TRADE AND OTHER RECEIVABLES

19 TRADE AND OTHER PAYABLES

Trade receivables
Prepayments
Accrued income
Taxes and social security receivable

2022
£ million
34.6
21.3
2.1
–
58.0

2021
£ million
18.3
10.4
0.3
11.6
40.6

Trade payables
Other creditors
Accruals 
Deferred income
Taxes and social security payable

Trade receivables represent amounts due from wholesale customers and advance payments to suppliers. 

The fair value of trade and other receivables is not materially different from the carrying value.

The fair value of trade payables is not materially different from the carrying value.

Where specific trade receivables are not considered to be at risk and requiring a provision, the trade receivables impairment provision is calculated 
using the simplified approach to the expected credit loss model, based on the following percentages:

20 PROVISIONS

2022
£ million
97.5
6.6
152.4
16.7
23.4
296.6

2021
£ million
47.9
6.4
144.0
10.2
14.4
222.9

Age of trade receivable
60–90 days past due
91–120 days past due
Over 121 days past due 

2022
%
1
5
90

2021
%
1
5
90

The provision for impairment of receivables is charged to administrative expenses in the statement of comprehensive income. The maturing profile 
of unsecured trade receivables and the provisions for impairment are as follows:

Due within 30 days
Provision for impairment

Due in 31 to 90 days
Provision for impairment

Past due
Provision for impairment
Total amounts due and past due
Total provision for impairment

18 CASH AND CASH EQUIVALENTS

At start of year 
Net movement during year
Effect of exchange rates
At end of year

2022
£ million
25.1
(0.1)

2021
£ million
18.3
(2.4)

10.7
(2.4)

1.3
–
37.1
(2.5)
34.6

3.6
(1.4)

0.2
–
22.1
(3.8)
18.3

2022
£ million
276.0
(174.5)
(0.2)
101.3

2021
£ million
245.4
30.8
(0.2)
276.0

There is no material credit risk associated with the cash at bank due to the healthy credit ratings of the banks of BBB+ and higher.

Provision at 28 February 2021
Movements in provision charged/(credited) to income statement:
Prior year provision utilised
Increase in provision in current year
Provision at 28 February 2022

Dilapidations
£ million
5.9

Returns
£ million
24.2

Claims
£ million
23.4

Total
£ million
53.5

(2.2)
–
3.7

(24.2)
32.0
32.0

(5.6)
–
17.8

(32.0)
32.0
53.5

The dilapidation provision represents the estimated exit cost of leased premises; the returns provision represents the revenue reduction of estimated 
customer returns which occur over the two to three months after the date of sale; and the claims represents the estimate of claims against the 
group that are expected to settle in the period within nine to twelve months after the year-end.

21 INTEREST-BEARING LOANS AND BORROWINGS

This note provides information about the contractual terms of the group’s interest-bearing loans and borrowings, which are measured at 
amortised cost. 

Terms and debt repayment schedule 

Revolving credit facility 

Movement in interest-bearing loans and borrowings

Nominal
interest
rate
SONIA CIA

Currency
GB£

Year of
maturity
2022

Opening balance
Increase of borrowings
Interest accrued
Interest paid
Capital paid
Closing balance

2022 
£ million
100.0

2022
£ million
–
100.0
0.8
(0.8)
–
100.0

2021
£ million
–

2021
£ million
4.8
–
0.1
(0.1)
(4.8)
–

A new revolving credit facility of £325 million with a three-year term was agreed after the year-end in March 2022 to support the group’s liquidity 
requirements and provide a greater degree of headroom.

122

123

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLC FINANCIAL STATEMENTS FINANCIAL STATEMENTSNOTES TO THE FINANCIAL STATEMENTS

CONTINUED

21 INTEREST-BEARING LOANS AND BORROWINGS  CONTINUED

Reconciliation of movements in cash flows from financing activities to movements in liabilities:

Equity
Leases
Bank borrowings

22 LEASE LIABILITIES

Minimum lease payments due
28 February 2022
Lease payments
Finance charges
Net present value

Current lease liability
Non-current lease liability
Total

Movement in lease liabilities:

Opening balance
Interest accrued
Cash flow lease payments
Additions
Closing balance

23 SHARE CAPITAL 

Balance 
28 February 
2021
£ million
472.5
18.3
–
490.8

Cash 
flow from 
financing 
activities
£ million
(12.4)
(10.2)
99.1
76.5

Statement of 
comprehensive 
income
£ million
(19.5)
0.8
0.9
(17.8)

Movement 
in retained 
earnings and 
other reserves
£ million
23.7
–
–
23.7

Balance at 
28 February 
2022
£ million
464.3
51.9
100.0
616.2

Additions
£ million
–
43.0
–
43.0

Within 1 year
£ million

1-2 years
£ million

2-5 years
£ million

5-10 years
£ million

8.8
(0.9)
7.9

5.9
(0.7)
5.2

7.7
(2.0)
5.7

13.1
(2.5)
10.6

More than 
10 years
£ million

24.4
(1.9)
22.5

2022
£ million
7.9
44.0
51.9

2022
£ million
18.3
0.8
(10.2)
43.0
51.9

Total
£ million

59.9
(8.0)
51.9

2021
£ million
6.7
11.6
18.3

2021
£ million
16.2
0.2
(5.9)
7.8
18.3

2022
£ million
12.7

2021
£ million
12.6

1,267,634,949 authorised and fully paid ordinary shares of 1p each (2021: 1,263,255,457)

During the year, a total of 4.4 million shares were issued under the share incentive plans (2021: 5.2 million). On 21 February 2022, 63,761 (2021: 
14,276) new ordinary shares were issued to non-executive directors as part of their annual remuneration.

The directors do not recommend the payment of a dividend so that cash is retained in the group for capital expenditure projects that are required 
for the rapid growth and efficiency improvements of the business and for suitable business acquisitions (2021: £nil).

24 SHARES TO BE ISSUED

2022
£ million
31.9

2021
£ million
31.9

The shares to be issued represents the fair value of the contingent shares to be issued to the non-controlling interests of PrettyLittleThing.com 
Limited, in accordance with the acquisition agreement entered into and announced on 28 May 2020. Under this agreement, 16,112,331 Ordinary 
Shares in boohoo group plc are to be issued subject to the group’s share price averaging 491 pence per share over a six-month period, up until a 
longstop date of 14 March 2024. If this condition is not met, the consideration will lapse.

25 RESERVES

Translation reserve
Capital redemption reserve
Reconstruction reserve
Acquisition of non-controlling interest in PrettyLittleThing.com Limited
Proceeds from issue of growth shares in boohoo holdings Limited

2022
£ million
0.2
0.1
(515.3)
(281.3)
0.8
(795.5)

2021
£ million
0.5
0.1
(515.3)
(281.3)
0.8
(795.2)

The translation reserve arises from the movement in the revaluation of subsidiary balance sheets in foreign currencies; the capital redemption 
reserve arose from a capital reconstruction in 2014; the reconstruction reserve arose on the impairment of the carrying value of the subsidiary 
company in 2014 at that date; and the acquisition of the non-controlling interest in PrettyLittleThing is the excess of consideration paid over the 
carrying value of the non-controlling interest as at the date of acquisition in May 2020, written off to reserves.

26 RELATED PARTY DISCLOSURES

Company transacting with 
the related party

Related party
Amounts included in the 
statement of financial position
Lease liabilities
Kamani Commercial Property Limited boohoo.com UK Limited
Common directors and shareholders
Kamani Commercial Property Limited PrettyLittleThing.com Limited Common directors and shareholders

Nature of relationship

Amounts included in the statement 
of comprehensive income
Administrative expenses
The Pinstripe Property Investment Co. 
Limited
Pinstripe Hong Kong Limited

boohoo.com UK Limited

Common directors and shareholders

boohoo.com UK Limited

Common directors and shareholders

Depreciation – right-of-use assets
Kamani Commercial Property Limited boohoo.com UK Limited
Common directors and shareholders
Kamani Commercial Property Limited PrettyLittleThing.com Limited Common directors and shareholders

2022
£ million 

2021
£ million 

1.4
0.5

0.1

0.1

0.7
0.2

2.2
–

0.1

0.1

0.7
0.1

Amounts included in equity
Umar Kamani

boohoo group plc

Umar is the son of Mahmud Kamani, 
Chairman of boohoo group plc

–

301.7

Kamani Commercial Property Limited has been the lessor of boohoo’s and PrettyLittleThing’s head office buildings in Manchester since the IPO 
in 2014.

The company exercised its option to buy the non-controlling interest of 34% of the share capital of PrettyLittleThing.com Limited (formerly 
21Three Clothing Company Limited) in May 2020, in advance of the original maturity date in March 2022. Umar Kamani, a related party as the 
son of Mahmud Kamani, Executive Chairman and director of boohoo group plc, is a director and shareholder of PrettyLittleThing.com Limited and 
held 31.5% of that company before the option was exercised. 

Related party transactions are considered to be on arm’s length commercial terms. 

124

125

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLC FINANCIAL STATEMENTS FINANCIAL STATEMENTSNOTES TO THE FINANCIAL STATEMENTS

CONTINUED

27 FINANCIAL INSTRUMENTS

(A) FAIR VALUES OF FINANCIAL INSTRUMENTS

Trade and other receivables
The fair value of trade and other receivables is estimated as the present value of future cash flows, discounted at the market rate of interest at the 
reporting date if the effect is material.

Trade and other payables
The fair value of trade and other payables is estimated as the present value of future cash flows, discounted at the market rate of interest at the 
reporting date if the effect is material.

Cash and cash equivalents
The fair value of cash and cash equivalents is estimated as its carrying amount where the cash is repayable on demand. Where it is not repayable on 
demand then the fair value is estimated at the present value of future cash flows, discounted at the market rate of interest at the reporting date.

Interest-bearing borrowings
Fair value is calculated based on the present value of future principal and interest cash flows, discounted at the market rate of interest at the 
reporting date. 

Cash flow hedges
Fair value is calculated using forward interest rate points to restate the hedge to fair market value. 

Foreign exchange rates
The key currency exchange rates used in the financial statements are:

USD closing rate
USD year average rate 
EUR closing rate
EUR year average rate
AUD closing rate
AUD year average rate

2022
1.34182
1.37225
1.19563
1.17309
1.84808
1.84875

2021
1.39269
1.29532
1.15361
1.11678
1.80693
1.83878

The impact of any reasonable fluctuations in the exchange rates used to translate assets and liabilities at the year-end is not considered to be 
material and has therefore not been disclosed. 

Fair values

Financial assets
Cash and cash equivalents 
Cash flow hedges
Trade receivables
Accrued income

Financial liabilities
Cash flow hedges
Trade payables
Other creditors
Accruals
Provisions
Interest-bearing loans and borrowings
Lease liabilities

2022
£ million

2021
£ million

101.3
17.0
34.6
2.1
155.0

276.0
30.2
18.3
0.3
324.8

2022
£ million

2021
£ million

6.8
97.5
6.6
152.4
53.5
100.0
51.9
468.7

4.5
47.9
6.4
144.0
53.5
–
18.3
274.6

Fair value hierarchy
Financial instruments carried at fair value are required to be measured by reference to the following levels under IFRS 13 “Fair Value 
Measurement”:

Hierarchy level

Inputs

Financial instruments

Valuation methodology

Level 2

Derivative financial instruments 
– cash flow hedges

Inputs other than quoted prices 
included within Level 1 that 
are observable for the asset or 
liability, either directly (i.e. as 
prices) or
indirectly (i.e. derived from 
prices)

Valuation techniques include 
forward pricing and swap 
models using net present value 
calculation of future cash flows. 
The model inputs include the 
foreign exchange spot and 
forward rates, yield curves 
of the respective currencies, 
currency basis spreads between 
the respective currencies and 
interest rate curves

(B) CREDIT RISK

Financial risk management 
Credit risk is the risk of financial loss to the group if a customer or counterparty to a financial instrument fails to meet its contractual obligations and 
arises principally from the group’s receivables from customers and hedging and other financial activities.

The group faces minimal credit risk from trade receivables as customers pay for their orders in full at the time of purchase and third-party sales are 
to a small number of large established corporations. The risk of default from related party undertakings is considered low.

(C) LIQUIDITY RISK

Financial risk management 
Liquidity risk is the risk that the group will not be able to meet its financial obligations as they fall due. 

The group’s approach to managing liquidity is to use both short-term and long-term cash forecasts to assist in monitoring cash flow requirements.

(D) CAPITAL RISK

Financial risk management 
Capital risk is the risk that the group will not be able to continue as a going concern. 

The group’s approach to managing capital risk is to safeguard the group’s ability to continue as a going concern by securing an appropriate mix of 
debt and equity funding, a strong credit rating and sufficient headroom. The capital structure is regularly reviewed to ensure it is appropriate to the 
group’s strategic objectives. The funding requirements of the group are ascertained by regular cash flow forecasts and projections. At 28 February 
2022, the group had capital of £465.6 million (2021: £748.5 million), comprising equity of £464.3 million (2021: £472.5 million) and net cash of 
£1.3 million (2021: £276.0 million).

(E) FOREIGN CURRENCY RISK

Financial risk management 
The group trades internationally and is exposed to exchange rate risk on purchases and sales, primarily in Australian dollars, euros and US dollars. 
The group’s results are presented in sterling and are exposed to exchange rate risk on translation of foreign currency assets and liabilities. 

The group’s approach to managing foreign currency risk is to use financial instruments in the form of forward foreign exchange contracts to hedge 
foreign currency cash flows.

The fair value of forward foreign exchange contracts recognised in the statement of financial position within financial assets at 28 February 2022 
was £17.0 million (2021: £30.2 million) and within financial liabilities was £6.8 million (2021: £4.5 million). The non-current element of the financial 
assets is £2.8 million (2021: £13.1 million) and of financial liabilities is £3.1 million (2021: £1.9 million). Cash flows related to these contracts will 
occur during the three years to 28 February 2025 and gains or losses will be recognised in the statement of comprehensive income during those 
periods. The amount recognised in other comprehensive income during the year is a loss of £0.7 million (2021: £21.2 million gain) and the amount 
reclassified from other comprehensive income to profit and loss in revenue during the year is a gain of £14.8 million (2021: £9.0 million loss).

126

127

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLC FINANCIAL STATEMENTS FINANCIAL STATEMENTSNOTES TO THE FINANCIAL STATEMENTS

CONTINUED

27 FINANCIAL INSTRUMENTS  CONTINUED
Maturity of forward currency hedging instruments - notional amount £ million

Currency
USD
EUR
AUD
CAD
SEK
NZD
DKK

1-6 
months
97.2
71.4
26.1
4.7
4.5
3.1
2.1
209.1

7-12 
months
88.6
71.7
21.6
4.2
3.0
2.2
0.8
192.1

Average rate of forward currency hedging instruments - GBP: currency
7-12 
months
1.3318
1.1199
1.8194
1.7381
11.6667
2.0000
7.8750

Currency
USD
EUR
AUD
CAD
SEK
NZD
DKK

1-6 
months
1.3138
1.1261
1.8621
1.7447
11.7778
2.0323
8.2381

13-18 
months
59.3
44.9
14.0
2.2
1.7
1.4
0.2
123.7

13-18 
months
1.3828
1.1381
1.8214
1.7727
11.7647
2.0000
8.0000

19-24 months
38.5
25.3
7.6
1.5
0.7
0.9
0.2
74.7

More than 
2 years
9.8
8.7
5.3
– 
0.4
0.7
0.1
25.0

19-24 
months
1.3766
1.1462
1.8421
1.7333
12.8571
2.0000
10.0000

More than 2 
years
1.3265
1.1494
1.8868
– 
12.5000
2.1429
10.0000

Total
293.4
222.0
74.6
12.6
10.3
8.3
3.4
624.6

Average
1.3419
1.1297
1.8418
1.7460
11.8447
2.0241
8.2941

28 SHARE-BASED PAYMENTS
Summary of movements in awards

Number of shares
Outstanding at 29 February 2020
Granted during the year
Lapsed during the year
Exercised during the year
Outstanding at 28 February 2021
Exercisable at 28 February 2021

Granted during the year
Lapsed during the year
Exercised during the year
Outstanding at 28 February 2022
Exercisable at 28 February 2022

LTIP
4,846,929
2,541,635
(435,406)
(583,942)
6,369,216
716,151

SIP
4,495,980
3,136,280
(596,247)
(324,943)
6,711,070
478,580

SAYE
4,559,927
1,970,215
(645,931)
(1,140,645)
4,743,566
345,078

Total
38,054,298
22,385,954
(4,967,403)
(4,837,031)
50,635,818
4,348,680

Weighted 
average 
exercise price
150.52
201.87
170.49
137.27
171.50
98.77

2,411,240
(416,870)
(652,329)
7,711,257
1,142,928

15,441,664
(494,182)
(528,546)
21,130,006
1,361,328

6,058,423
(2,407,895)
(306,225)
8,087,869
796,332

41,068,933
(6,716,966)
(4,495,859)
80,491,926
9,316,986

143.78
212.26
125.51
156.75
134.09

ESOP
24,151,462
14,737,824
(3,289,819)
(2,787,501)
32,811,966
2,808,871

17,157,606
(3,398,019)
(3,008,759)
43,562,794
6,016,398

The group recognised a total expense of £26.1 million during the year (2021: £19.7 million) relating to equity-settled share-based payment transactions.

Employee Stock Ownership Plan (“ESOP”) 
The 2014 ESOP allows the grant of options to selected employees and executive directors of the group, based on a predetermined aggregate 
EBITDA target for the three financial years 2015 to 2017. The 2015 ESOP allows the grant of options to selected employees and executive 
directors of the group. With the exception of Neil Catto (CFO), there are no performance criteria. Neil Catto’s options are subject to achieving 
performance criteria based on a predetermined aggregate EBITDA target and a measure of Total Shareholder Return for the four financial years 
ending 2016 to 2020. The 2016 to 2021 ESOPs allow the grant of options to selected employees of the group, without any performance criteria. 
Options may be granted by either the board or the trustees of the Employee Benefit Trust.

Date of grant
14/03/14
22/05/15
09/06/16
13/06/17
28/06/18
30/04/19
23/07/19
03/11/20
13/07/21

28 February 
2021
no. of shares
506,990
452,936
428,877
1,420,068
6,409,229
80,358
8,950,684
14,562,824
–
32,811,966

Granted 
during the 
year 
no. of shares
–
–
–
–
–
–
–
–
17,157,606
17,157,606

Lapsed during 
the year 
no. of shares
–
–
–
(2,638)
(213,961)
(1,204)
(992,649)
(1,197,567)
(990,000)
(3,398,019)

Exercised 
during the 
year 
no. of shares
(28,480)
(219,300)
(167,370)
(368,987)
(2,200,966)
–
(23,656)
–
–

28 February 
2022 
no. of shares
478,510
233,636
261,507
1,048,443
3,994,302
79,154
7,934,379
13,365,257
16,167,606
(3,008,759) 43,562,794

Exercise price
pence
50.00
25.75
57.75
244.50
201.95
266.95
219.65
272.95
289.45

Exercise period
14/03/17 – 13/03/24
22/05/18 – 21/05/25
09/06/19 – 08/06/26
13/06/20 – 12/06/27
28/06/21 – 28/06/28
30/04/22 – 30/04/29
23/07/22 – 23/07/29
03/11/23 – 03/11/30
13/07/24 – 13/07/31

The ESOP options were valued using a Black-Scholes model. The inputs into the model were as follows:

Grant date
Share price at grant date
Exercise price
Number of employees
Shares under option
Vesting period (years)
Expected volatility
Option life (years)
Expected life (years)
Risk free rate
Expected dividends expressed as a dividend yield
Possibility of ceasing employment before vesting
Expectations of meeting performance criteria
Fair value per option (pence)

Grant date
Share price at grant date
Exercise price
Number of employees
Shares under option
Vesting period (years)
Expected volatility
Option life (years)
Expected life (years)
Risk free rate
Expected dividends expressed as a dividend yield
Possibility of ceasing employment before vesting
Expectations of meeting performance criteria
Fair value per option (pence)

14/03/14
50.00
50.00
11
478,510
3
33.33%
10
3
0.976%
0%
26%
78%
11.93

30/04/19
245.70
266.95
11
79,154
3
43.14%
10
3.5
0.787%
0%
35%
85%
72.39

22/05/15
25.75
25.75
13
233,636
3
36.33%
10
3
0.966%
0%
16%
100%
6.64

23/07/19
219.65
219.65
317
7,934,379
3
41.85%
10
3.5
0.434%
0%
33%
100%
68.06

09/06/16
57.75
57.75
19
261,507
3
36.75%
10
3
0.523%
0%
30%
100%
14.76

03/11/20
272.95
272.95
478
13,365,257
3
36.56%
10
3.5
0.075%
0%
34%
100%
73.31

13/06/17
244.50
244.50
55
1,048,443
3
40.85%
10
3.5
0.192%
0%
30%
100%
73.35

13/07/21
289.45
289.45
629
16,167,606
3
36.56%
10
3.5
0.175%
0%
34%
100%
78.11

28/06/18
201.95
201.95
181
3,994,302
3
44.17%
10
3.5
0.723%
0%
28%
100%
66.47

Expected volatility was found using a historical volatility calculator with reference to the share price of competitors over a three-year period for 
grant dates up to 2016 and from the company’s share price volatility from 2017.

128

129

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLC FINANCIAL STATEMENTS FINANCIAL STATEMENTSNOTES TO THE FINANCIAL STATEMENTS

CONTINUED

28 SHARE-BASED PAYMENTS  CONTINUED
Long-Term Incentive Plan (“LTIP”)
The LTIPs allow the grant of options to executive directors and senior management of the group, based on a predetermined aggregate Earnings per 
Share and Total Shareholder Return targets for three financial years. Options may be granted by either the board or the trustees of the Employee 
Benefit Trust. The vesting conditions are disclosed in the Directors Remuneration Report.

Date of grant
30/06/16
13/06/17
28/06/18
03/10/18
11/12/19
03/11/20
06/07/21
15/07/21

28 February 
2021 
no. of shares
434,971
281,180
1,019,058
136,665
1,955,707
2,541,635
–
–
6,369,216

Granted 
during the 
year 
no. of shares
–
–
–
–
–
–
189,073
2,222,167
2,411,240

Lapsed during 
the year 
no. of shares
–
(48,202)
(113,587)
(10,251)
(171,798)
(73,032)
–
–
(416,870)

Exercised 
during the 
year 
no. of shares
(20,000)
(42,846)
(461,913)
(32,147)
–
–
(95,423)
–
(652,329)

28 February 
2022 
no. of shares
414,971
190,132
443,558
94,267
1,783,909
2,468,603
93,650
2,222,167
7,711,257

Exercise price
pence
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00

Exercise period
30/06/19 – 29/06/26
13/06/20 – 12/06/27
28/06/21 – 28/06/28
03/10/21 – 03/10/28
21/04/22 – 21/04/29
03/11/23 – 03/11/30
06/07/24 – 06/07/31
13/07/24 – 13/07/31

The LTIP options were valued using a Black-Scholes model. The inputs into the model were as follows:

Grant date
Share price at grant date
Exercise price
Number of employees
Shares under option
Vesting period (years)
Expected volatility
Option life (years)
Expected life (years)
Risk free rate
Expected dividends expressed as 
a dividend yield
Possibility of ceasing 
employment before vesting
Expectations of meeting 
performance criteria
Fair value per option (pence)

30/06/16
57.25
1.00
2
414,971
3
37.06%
10
3
0.173%

0%

42%

100%
56.26

13/06/17
244.50
1.00
3
190,132
3
40.85%
10
3.5
0.192%

0%

32%

28/06/18
201.95
1.00
6
443,558
3
44.17%
10
3.5
0.723%

0%

26%

03/10/18
239.00
1.00
2
94,267
3
43.37%
10
3.5
0.869%

0%

27%

30/04/19
245.70
1.00
20
1,783,909
3
43.14%
10
3.5
0.787%

03/11/20
272.95
1.00
29
2,468,603
3
36.56%
10
3.5
0.075%

06/07/21
317.10
1.00
1
93,650
3
36.56%
10
3.5
0.142%

13/07/21
289.45
1.00
36
2,222,167
3
36.56%
10
3.5
0.175%

0%

35%

0%

35%

0%

35%

0%

35%

67%
243.51

75%
200.97

75%
238.03

85%
244.73

75%
271.95

50%
316.10

50%
288.46

Expected volatility was found using a historical volatility calculator with reference to the share price of competitors over a three-year period for 
grant dates up to 2016 and from the company’s share price volatility from 2017.

Share Incentive Plan (“SIP”)
Under the terms of the SIP, the board or the trustees of the Employee Benefit Trust grant free shares to every employee under an HMRC-
approved SIP. Awards must be held in trust for a period of at least three years after grant date and become exercisable at this date. There are no 
performance criteria.

Date of grant
14/03/14
02/04/14
19/06/15
27/09/18
25/07/19
18/02/21
13/01/22

28 February 
2021 
no. of shares
142,933
5,479
330,168
1,451,086
1,645,124
3,136,280
–
6,711,070

Granted 
during the 
year 
no. of shares
–
–
–
–
–
–
15,441,664
15,441,664

Lapsed during 
the year 
no. of shares
–
–
–
(85,358)
(155,584)
(253,240)
–
(494,182)

Exercised 
during the 
year 
no. of shares
(45,608)
–
(95,191)
(342,181)
(21,216)
(24,350)
–
(528,546)

28 February 
2022 
no. of shares
97,325
5,479
234,977
1,023,547
1,468,324
2,858,690
15,441,664
21,130,006

Exercise price
Exercise period
pence
nil
14/03/17 – 13/03/24
nil 02/04/17 – 01/04/24
19/06/18 – 18/06/25
nil
nil
27/09/21 – 27/09/28
nil 25/07/22 – 25/07/29
18/02/24 – 18/02/31
nil
13/01/25 – 13/01/32
nil

The SIP options were valued using a Black-Scholes model. The inputs into the model were as follows:

Grant date
Share price at grant date
Exercise price
Number of employees
Shares under option
Vesting period (years)
Expected volatility
Option life (years)
Expected life (years)
Risk-free rate
Expected dividends expressed as a dividend 
yield
Possibility of ceasing employment before 
vesting
Expectations of meeting performance criteria
Fair value per option (pence)

14/03/14
50.00
0.00
18
97,325
3
33.33%
10
3
0.976%

02/04/14
54.75
0.00
1
5,479
3
33.20%
10
3
1.143%

19/06/15
28.00
0.00
73
234,977
3
35.89%
10
3
0.979%

27/09/18
213.10
0.00
1096
1,023,547
3
42.75%
10
3.5
0.883%

18/02/21
369.40
0.00
2935

25/07/19
226.00
0.00
1661

13/01/22
111.55
0.00
4,924
1,468,324 2,858,690 15,441,664
3
36.56%
10
3.5
0.896%

3
36.56%
10
3.5
0.004%

3
41.77%
10
3.5
0.462%

0%

0%

0%

0%

0%

0%

0%

44%
100%
50.00

37%
100%
54.75

31%
100%
28.00

29%
100%
213.10

34%
100%
226.00

34%
100%
369.40

35%
100%
111.55

Expected volatility was found using a historical volatility calculator with reference to the share price of competitors over a three-year period up to 
2016 and from the company’s share price volatility from 2017.

Save As You Earn (SAYE) scheme
Under the terms of the SAYE scheme, the board or the trustees of the Employee Benefit Trust grants options to purchase ordinary shares in the 
company to employees who enter into an HMRC-approved SAYE scheme for a term of three years. Options are granted at up to a 20% discount 
to the market price of the shares on the day preceding the date of offer and are exercisable for a period of six months after completion of the SAYE 
contract.

Date of 
grant
06/11/17
31/10/18
30/10/19
03/11/20
01/12/21

28 February 
2020 
no. of shares
345,078
949,459
1,529,932
1,919,097
–
4,743,566

Granted during 
the year 
no. of shares

–
–
–
–
6,058,423
6,058,423

Lapsed during 
the year 
no. of shares
(28,182)
(166,333)
(624,508)
(1,146,750)
(442,122)
(2,407,895)

Exercised 
during the year 
no. of shares
(303,690)
–
(2,535)
–
–
(306,225)

28 February 
2022 
no. of shares
13,206
783,126
902,889
772,347
5,616,301
8,087,869

Exercise price
pence

169.00
189.88
216.92
268.96
154.58

Exercise period
06/11/20 – 06/05/21
31/10/21 – 30/04/22
30/10/22 – 30/04/23
03/11/23 – 03/05/24
01/12/24 – 01/06/25

130

131

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLC FINANCIAL STATEMENTS FINANCIAL STATEMENTSNOTES TO THE FINANCIAL STATEMENTS

CONTINUED

28 SHARE-BASED PAYMENTS  CONTINUED

29 CAPITAL COMMITMENTS

The SAYE options were valued using a Black-Scholes model. The inputs into the model were as follows:

Capital expenditure contracted for at the end of the reporting year but not yet incurred is as follows:

Property, plant and equipment

30 CONTINGENT LIABILITIES

2022
£ million
21.8

2021
£ million
5.5

From time to time, the group can be subject to various legal proceedings and claims that arise in the ordinary course of business, which may include 
cases relating to the group’s brand and trading name. All such cases brought against the group are robustly defended and a liability is recorded only 
when it is probable that the case will result in a future economic outflow and that the outflow can be reliably measured.

Grant date
Share price at grant date
Exercise price
Number of employees
Shares under option
Vesting period (years)
Expected volatility
Option life (years)
Expected life (years)
Risk free rate
Expected dividends expressed as a dividend yield
Possibility of ceasing employment before vesting
Expectations of meeting performance criteria
Fair value per option (pence)

06/11/17
209.25
169.00
3
13,206
3
41.67%
3.5
3.0
0.513%
0.0%
44%
100%
76.86

31/10/18
212.90
189.88
307
783,126
3
43.36%
3.5
3.0
0.760%
0.0%
45%
100%
72.90

30/10/19
265.00
216.92
369
902,889
3
40.39%
3.5
3.0
0.463%
0.0%
59%
100%
93.94

03/11/20
272.95
268.96
407
772,347
3
36.56%
3.5
3.0
0.075%
0.0%
72%
100%
69.56

01/12/21
165.20
154.58
1299
5,616,301
3
36.56%
3.5
3.0
0.592%
0.0%
50%
100%
46.39

Expected volatility was found using a historical volatility calculator with reference to the share price of competitors over a three-year period for 
grant dates up to 2016 and from the company’s share price volatility from 2017.

Share-based payment charge for option to acquire shares in PrettyLittleThing
Under the terms of the Shareholders’ Agreement relating to 21 Three Clothing Company Limited (company name now changed to 
PrettyLittleThing.com Limited) (“PLT”), boohoo group plc had the option to acquire the remaining 34% of the share capital of PLT at any time after 
28 February 2022. The company acquired the non-controlling interest in 2021 ahead of the option period and so the unamortised balance of the 
share-based payment charge of £2.1 million was accelerated and written off to the income statement. 

The share-based payment charge was calculated using a discounted cash flow method using a discount rate of 40% and perpetuity growth rate of 
2.1% on management’s four-year projections as at March 2017.

The option was valued using a Monte-Carlo simulation model. The inputs into the model were as follows:

Grant date
Share price at grant date, discounted for minority interest
Minority interest discount factor
Number of employees
Shares under option
Vesting period (years)
Expected volatility
Option life (years)
Expected life (years)
Risk free rate
Expected dividends expressed as a dividend yield
Possibility of ceasing employment before vesting

Expectations of meeting performance criteria
Total option fair value

01/03/17
£26,329
45%
2
340
5
60.00%
5
5
0.42%
0%
0%
Ranging from 15% to 90% 
depending on the year
£206,764

Expected volatility was found using a historical volatility calculator with reference to the share price of comparators over a five-year period.

132

133

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLC FINANCIAL STATEMENTS FINANCIAL STATEMENTSFIVE-YEAR GROUP STATEMENT OF  
COMPREHENSIVE INCOME – UNAUDITED

FIVE-YEAR GROUP STATEMENT OF  
FINANCIAL POSITION – UNAUDITED

Revenue
Cost of sales
Gross profit

Distribution costs
Administrative expenses
Other income
Operating profit

Net finance income/(expense)
Profit before tax

2018
£ million
579.8
(273.4)
306.4

(126.8)
(137.1)
0.2
42.7

0.6
43.3

2019
£ million
856.9
(387.9)
469.0

(207.1)
(203.4)
0.2
58.7

1.2
59.9

2020
£ million
1,234.9
(568.6)
666.3

(278,3)
(297.3)
0.2
90.9

1.3
92.2

2021
£ million
1,745.3
(800.1)
945.2

(422.0)
(400.1)
1.0
124.1

0.6
124.7

Taxation

(7.3)

(12.4)

(19.3)

(31.3)

Profit/(loss) for the year

36.0

47.5

72.9

93.4

Other comprehensive income/(expense) for the year,  
net of income tax
Impact of adoption of IFRS 16
Net fair value gain/(loss) on cash flow hedges
Total comprehensive income/(loss) for the year

Total comprehensive income attributable to :
Owners of the parent
Non-controlling interests
Total comprehensive income/(loss)

Earnings per share
Basic
Diluted

–
19.5
55.5

54.6
0.9
55.5

–
(0.1)
47.4

43.5
3.9
47.4

(0.5)
(12.3)
60.1

50.9
9.2
60.1

3.09p
3.01p

3.78p
3.71p

5.48p
5.35p

–
30.2
123.6

120.9
2.7
123.6

7.43p
7.25p

2022
£ million
1,982.8
(941.7)
1,041.1

(516.5)
(515.3)
0.1
9.4

(1.6)
7.8

(11.8)

(4.0)

–
(15.5)
(19.5)

(19.5)
–
(19.5)

(0.32)p
(0.32)p

Non-current assets
Current assets
Total assets

Equity attributable to the owners of the parent
Non-controlling interest
Current liabilities
Non-current liabilities
Total liabilities, capital and reserves

2018
(restated)
£ million
111.8
215.1
326.9

208.8
4.0
104.4
9.7
326.9

2019
(restated)
£ million
143.5
296.3
439.8

262.0
8.4
162.1
7.3
439.8

2020
£ million
186.6
382.9
569.5

310.6
17.3
217.9
23.7
569.5

2021
£ million
292.9
483.0
775.9

472.5
–
285.7
17.7
775.9

2022
£ million
537.7
460.7
998.4

464.3
–
461.7
72.4
998.4

FIVE-YEAR GROUP CASH FLOW STATEMENT – UNAUDITED

Net cash generated from operating activities
Net cash used in investing activities
Net cash generated from/(used in) financing activities
Net movement in cash and cash equivalents

Opening cash and cash equivalents
Closing cash and cash equivalents

2018
£ million
69.0
(45.7)
49.0
72.3

70.3
142.6

2019
£ million
101.5
(45.7)
(0.6)
55.2

142.6
197.8

2020
£ million
115.7
(43.8)
(24.3)
47.6

197.8
245.4

2021
£ million
162.8
(283.4)
151.2
30.6

245.4
276.0

2022
£ million
10.3
(261.5)
76.5
(174.7)

276.0
101.3

134

135

ANNUAL REPORT AND ACCOUNTS 2022BOOHOO GROUP PLC FINANCIAL STATEMENTS FINANCIAL STATEMENTSSHAREHOLDER INFORMATION

REGISTERED ADDRESS OF COMPANY
Registered in Jersey, number 114397

12 Castle Street
St Helier
Jersey
JE2 3RT

HEAD OFFICE
49–51 Dale Street
Manchester
M1 2HF

COMPANY SECRETARY
Thomas Kershaw

CORPORATE WEBSITE
www.boohooplc.com

NOMINATED ADVISER AND JOINT BROKER
Zeus Capital

82 King Street 
Manchester 
M2 4WQ

10 Old Burlington Street
London
W1S 3AG

JOINT BROKER
Jefferies International
100 Bishopsgate
London 
EC2N 4JL

INDEPENDENT AUDITORS
PKF Littlejohn LLP
15 Westferry Circus
London
E14 4HD

SOLICITORS
Addelshaw Goddard LLP
One St Peter's Square
Manchester 
M2 3DE

Eversheds Sutherland
6 Stanley St
Salford 
M3 5GX

Ogier
Ogier House
The Esplanade
St Helier
Jersey
JE4 9WG

Pannone Corporate LLP
378–380 Deansgate
Manchester
M3 4LY

TLT LLP
3 Hardman Square
Manchester
M3 3EB

FINANCIAL PR
Buchanan
107 Cheapside
London
EC2V 6DN

COMPANY REGISTRARS
Link Asset Services (Jersey) Limited
12 Castle Street
St Helier
Jersey
JE2 3RT

PRINCIPAL BANKERS
HSBC Bank
4 Hardman Square
Spinningfields
Manchester
M3 3EB 

136

BOOHOO GROUP PLC FINANCIAL STATEMENTS