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Indel B

indb · NASDAQ Financial Services
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Ticker indb
Exchange NASDAQ
Sector Financial Services
Industry Banks - Regional
Employees 1001-5000
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FY2024 Annual Report · Indel B
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2024
ANNUAL 
REPORT

ROCKLAND TRUST, the sole subsidiary of Independent Bank Corp. (INDB), is a
full-service commercial bank headquartered in Massachusetts. The Bank employs over 1,800
colleagues and operates from more than 120 branches, 19 commercial lending centers,
11 investment management offices, and 8 mortgage offices.

Rockland Trust provides personal and business banking, commercial lending,
investment management, insurance, credit cards, mortgage and
home equity lending, as well as mobile and online banking.
The selected consolidated financial and other data of the Company set forth above does not purport to be complete and 
should be read in conjunction with, and is qualified in its entirety by the more detailed information, including the Consolidated 
Financial Statements and related notes, appearing in the Company’s Form 10-K.
FINANCIAL CONDITION DATA
As of and for the year ended December 31
(Dollars in thousands, except per share data)
2024
2023
2022
2021
2020
Loans
$14,508,378 
$14,278,070 
$13,928,675 
$13,587,286 
$ 9,392,866 
Total assets
19,373,565
19,347,373
19,294,174
20,423,405
 13,204,301 
Total deposits
15,305,978
14,865,547
15,879,007
16,917,044
 10,993,170 
Stockholders’ equity
2,993,120
2,895,251
2,886,701
3,018,449
 1,702,685 
CAPITAL RATIOS
Tier 1 leverage capital ratio
11.32%
10.96%
10.99%
12.03%
9.56%
FINANCIAL DATA
Net interest income
$561,729 
$606,521 
$613,249 
$401,559 
$ 367,728 
Noninterest income
128,014
124,609
114,667
105,850
 111,440 
Noninterest expenses
406,366
392,746
373,662
332,529
 273,832 
Net income
192,081
239,502
263,813
120,992
 121,167 
PER SHARE DATA
Net income—diluted
$4.52 
$5.42 
$5.69 
$3.47 
$ 3.64
Cash dividends declared
2.28
2.20
2.08
1.92
1.84
OPERATING RATIOS
Return on average assets
0.99%
1.24%
1.33%
0.81%
0.96%
Return on average common equity
6.53%
8.31%
9.05%
6.34%
7.13%
Net interest margin (on a fully tax-equivalent basis)
3.28%
3.54%
3.46%
3.02%
3.29%
ASSET QUALITY RATIOS
Nonperforming loans as a percent of gross loans
0.70%
0.38%
0.39%
0.20%
0.71%
Nonperforming assets as a percent of total assets
0.52%
0.28%
0.28%
0.14%
0.51%
INDEPENDENT BANK CORP.  |  2024 ANNUAL REPORT
2

JEFFREY TENGEL
CHIEF EXECUTIVE OFFICER
INDEPENDENT BANK CORP. & ROCKLAND TRUST
TO MY FELLOW 
COLLEAGUES, CUSTOMERS,
AND SHAREHOLDERS,
INDEPENDENT BANK CORP.  |  2024 ANNUAL REPORT
3
WHERE EACH 
RELATIONSHIP 
MATTERS®
For over a century, Rockland Trust has lived its strong 
values through the dedicated individuals who 
bring them to life. In every economic environment, 
and through every challenge and opportunity, we 
have remained focused on long-term growth and 
sustainability. 
This steady approach was key to our performance in 
2024, a year marked by changing interest rates, new 
regulations, and evolving customer expectations. 
Rather than chasing trends, we stayed committed to 
what we do best—building relationships. This shared 
vision helped us deliver another strong year.
•	Increased deposits by $440.4 million, reaching 
$15.3 billion 
•	Grew loans by $230.3 million, totaling $14.5 
billion 
•	Increased wealth assets under administration by 
$497.4 million to over $7.0 billion 
•	Grew tangible book value per share by $2.83 to 
$46.96 
•	Climbed from #14 to #3 in Massachusetts for the 
number of Small Business Association (SBA) 7(a) 
loans, which help small businesses start, expand, 
and recover
•	Launched a new specialized group within our 
commercial division to serve non-profits 
•	Continued investing in our people and 
processes, while building out our best-in-class 
Information Technology/Operations function
•	Announced the acquisition of Enterprise Bank, 
expected to close in 2025*
While these milestones paint a picture of our success, 
it is the real-life experiences of our colleagues and 
customers that truly give our work purpose.
IN 2024, WE:
*Subject to customary closing conditions, including regulatory approvals and approval of Enterprise shareholders.

Being a strong local bank goes beyond processing transactions. It is about being a trusted partner, a steady 
presence in uncertain times, and a champion of local communities.
At its best, banking is about understanding people’s goals and investing in their success. It is about being thoughtful 
and respectful in every interaction—whether a customer is opening their first savings account, securing a small 
business loan, or planning for retirement.
EACH MOMENT MATTERS
INDEPENDENT BANK CORP.  |  2024 ANNUAL REPORT
4
C U S T O M E R  S T O R I E S
FALL RIVER VISION
Dr. Christina Herald opened an optometry 
practice dedicated to helping individuals 
with vision challenges—both in-office and 
through mobile eye care. She understood 
firsthand the importance of bringing care 
directly to those who need it most. When 
a devastating fire destroyed her office, 
Rockland Trust stepped in to help her 
secure a new space. In 2024, she reopened 
her practice in a new location and remains 
deeply committed to supporting her 
community, providing comprehensive eye 
care to her patients.
NILO’S MARKET
Nilo’s Market began with a dream: to 
bring the flavors of Brazil to Quincy’s 
diverse community. With support 
from Rockland Trust, the Lopes family 
opened their first international grocery 
store in 2018, creating a place where 
people from all backgrounds could 
find familiar ingredients and share their 
cultures. As demand grew, the Bank 
helped them open a second location 
in Holbrook in 2024, enabling them 
to introduce even more people to the 
tastes of home while fostering a deeper 
sense of community.

A COMMITMENT TO CULTURE
In 2024, our President, Gerry Nadeau, celebrated 40 years with Rockland Trust. Since I joined the Bank in 2023, I’ve 
had the privilege of learning from Gerry. He is a brilliant link to the organization’s past and a fervent steward of the 
Rockland Trust culture. To honor this milestone, we sat down to talk about his experiences.
Q: What has kept you at Rockland Trust all these years?
A: The people who work here, the friendships I’ve made, how 
the Bank is run, and the culture. It’s a fellowship. Everyone is 
caring and maintains a shared view of Rockland Trust’s mission 
and purpose. I also appreciate that the Company has invested 
in my career and supported my involvement with various non-
profit organizations. And, of course, I have enjoyed building 
relationships with our customers.
Q: In your opinion, what makes Rockland Trust special, 
and why do you think it has been able to thrive for so 
many years?
A: Overwhelmingly, regardless of who the CEO or leaders 
are, the underlying culture, business ethics, practices, and 
employee concern and engagement stay consistent. We’re 
part of a very small group of banks that were stock from day 
one. We’ve also been a commercial bank since day one. Those 
are just a few of the things that differentiate Rockland Trust.
Q: Looking ahead, what excites you most about the 
future of the bank?
A: Opportunity. Large banks make mistakes every day 
because of their size. They are more concerned about making 
a profit than they are with their customer’s needs. The friction 
point for most customers today is, “If I have a problem with 
my account, who will call me back?” Being available, being 
humble, and doing right by the customer makes all the 
difference. 
When asked what he wants to be remembered for when he 
retires one day, he simply said, “That I cared.”
Gerry embodies all the best things about Rockland Trust. His 
reflections remind us that while much may change, one thing 
never will, our deep commitment to the people and places we 
serve. At our core, we will always be a community-first bank.
These stories could not happen without engaged colleagues who care deeply about the work they do. Their 
dedication to our mission, to be the Bank and workplace Where Each Relationship Matters®, is what sets us apart. 
Having the right tools, such as products and services, is important—but it is our skilled and determined team 
members that create something truly meaningful. It all begins with our people.
GERARD NADEAU
PRESIDENT -  INDEPENDENT BANK CORP.
& ROCKLAND TRUST

NEW HAMPSHIRE
MASSACHUSETTS
RHODE
ISLAND
PLYMOUTH
DERRY
NASHUA
LOWELL
LEOMINSTER
BOSTON
PROVIDENCE
WORCESTER
LAWRENCE
ROCKLAND TRUST
ENTERPRISE BANK
2025 will be a year of growth—not just in geography, 
but in the ways we make a difference. With our planned 
acquisition of Enterprise Bank, we are expanding our 
footprint while staying true to the values that have 
always set us apart. This is not growth for growth’s 
sake—it is about strengthening our ability to serve 
more customers and communities with the same care 
and attention that have defined us for generations.
As we look ahead, I want to take a moment to 
express my gratitude. To our employees—you are the 
reason our customers trust us, and your dedication is 
what makes our bank special. To our customers and 
communities—thank you for choosing us, for believing 
HONORING THE PAST, 
BUILDING THE FUTURE
in us, and for allowing us to be part of your lives. The 
future is bright, not because we are changing who we 
are, but because we remain steadfast in what matters 
most—being the Bank and workplace Where Each 
Relationship Matters®. I look forward to everything we 
will accomplish together in 2025.
With appreciation,
Jeffrey Tengel
Chief Executive Officer Independent Bank Corp.
and Chief Executive Officer Rockland Trust Company
This communication contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995 which represent the current expectations and beliefs of management 
of Independent Bank Corp. (“Independent”) concerning the proposed acquisition of and Enterprise Bancorp, Inc. (“Enterprise”) other future events and their potential effects on Independent. Such 
statements are based upon the current beliefs and expectations of Independent’s management, are not guarantees of future results and are subject to a significant number of risks and uncertainties. 
In connection with the proposed transaction, Independent has filed with the SEC a Registration Statement on Form S-4 that includes a proxy statement for a special meeting of Enterprise’s shareholders 
to approve the proposed transaction and that also constitutes a prospectus for the Independent common stock that will be issued in the proposed transaction. INVESTORS AND SHAREHOLDERS OF 
INDEPENDENT AND ENTERPRISE ARE URGED TO READ THE REGISTRATION STATEMENT AND THE PROXY STATEMENT/PROSPECTUS REGARDING THE PROPOSED TRANSACTION AND ANY OTHER RELEVANT 
DOCUMENTS FILED WITH THE SEC, AS WELL AS ANY AMENDMENTS OR SUPPLEMENTS TO THOSE DOCUMENTS, BECAUSE THEY CONTAIN IMPORTANT INFORMATION. A copy of the proxy statement/
prospectus, as well as other filings containing information about Independent and Enterprise, can be obtained without charge, at the SEC’s website (https://www.sec.gov/) or at the “Investor Relations” 
section of Independent’s website, www.rocklandtrust.com, under the heading “SEC Filings” and in the “Investor Relations” section of Enterprise’s website, www.enterprisebanking.com, under the heading 
“SEC Filings”. Copies of these filings can also be obtained, without charge, by directing a request to Independent Investor Relations, 288 Union Street, Rockland, Massachusetts 02370, telephone (774) 
363-9872 or to Enterprise Investor Relations, 222 Merrimack Street in Lowell, Massachusetts 01852, Attention: Corporate Secretary, telephone (978) 656-5578. Information regarding the persons who 
may, under the rules of the SEC, be considered participants in the solicitation of Enterprise shareholders in connection with the proposed transaction are set forth in the proxy statement/prospectus.

Our colleagues bring our community commitment 
to life through partnerships, volunteerism, and 
banking relationships that drive positive 
change.
COMMUNITY
REPORT 
2024

INDEPENDENT BANK CORP.  |  2024 ANNUAL REPORT
8
In 2024, the Bank and its affiliated charitable foundation 
provided nearly $4.3 million in grants, donations and 
sponsorships to more than 1,000 organizations.
COMMUNITY
PARTNERSHIPS
SCHOOL ON WHEELS OF MASSACHUSETTS
Over the years, the Bank has proudly supported School on Wheels of Massachusetts in its mission 
to end the cycle of homelessness through educational support services. This past summer, our 
colleagues donated 250 volunteer hours to help fill 1,000 backpacks for students in need.
“Rockland Trust’s investment is not just a contribution—it is a powerful force that opens doors to 
opportunity, empowering young minds to build a brighter future. The Rockland Trust team is helping to 
break the cycle of homelessness, offering hope, and ensuring that every student has the chance to succeed 
and thrive.  We are so grateful for your support in transforming lives, and deeply thankful for the confidence 
you have in our mission and the students we serve.”
– Athena Giannaros
   Executive Director, School on Wheels of Massachusetts

YMCA OF GREATER BOSTON
The YMCA is the largest employer of Boston teens through the city’s SuccessLink Youth Employment Program. 
In 2024, the Bank hosted a Credit for Life fair for 200 teen employees, an engaging and immersive experience 
designed to teach budgeting and money management skills.
INDEPENDENT BANK CORP.  |  2024 ANNUAL REPORT
9
“Rockland Trust is an invaluable partner to the Y of Greater Boston, pairing grant funding with 
employee engagement to make a meaningful impact in our community. Their support of our 
teen employment program helps provide critical job opportunities for young people, while their 
financial literacy education equips our teen employees with essential money management 
skills that will last a lifetime. In addition to philanthropy, Rockland Trust’s culture of consistently 
showing up is clear in our partnership to ensure our communities have the resources they need to 
thrive.”
– David Shapiro
   CEO, YMCA of Greater Boston

INDEPENDENT BANK CORP.  |  2024 ANNUAL REPORT
10
In 2024, our colleagues logged over 23,000 volunteer hours 
and held leadership roles at 400 unique nonprofits.
VOLUNTEERISM
HABITAT FOR HUMANITY
We donated over 500 hours of volunteer time to 
help build four homes for local families.

INDEPENDENT BANK CORP.  |  2024 ANNUAL REPORT
11
A BED FOR EVERY CHILD
Our colleagues came together to assemble 30 
beds for children in need across Massachusetts.

INDEPENDENT BANK CORP.  |  2024 ANNUAL REPORT
12
THE HAPPY HOPE FOUNDATION
Our colleagues gathered to create care packages for thousands of children 
and adults in hospitals and shelters across the Commonwealth.
“The Happy Hope Foundation has long relied on 
Rockland Trust for its business banking needs and 
is thrilled to count it as a charitable supporter as 
well. Through their commitment and generosity, 
the Rockland Trust team has helped deliver a boost 
of hope to more than 4,000 children and families 
across Massachusetts. Their unwavering dedication 
to service, community support, and leadership 
exemplifies the profound impact of strong local 
partnerships. On behalf of the entire Happy Hope 
Foundation team, thank you to all our Hope Heroes 
at Rockland Trust.”
– Wendy Webster
Executive Director, Happy Hope Foundation

SUPPORTING SMALL BUSINESS
Throughout the year, the Bank provided over $61 million
in Small Business Administration (SBA) 504 and 7(a) loans to
nearly 175 businesses.
RED ROCK GRILL & BAR
When Stela Kourkouliotis set out to purchase Red Rock, a local treasure in Upton, she knew she 
needed a financial partner she could trust. With Rockland Trust’s support, she secured an SBA loan 
and turned her entrepreneurial vision into reality.
INDEPENDENT BANK CORP.  |  2024 ANNUAL REPORT
13
BANKING
RELATIONSHIPS

INDEPENDENT BANK CORP.  |  2024 ANNUAL REPORT
14
One of these projects included a loan to Hajjar Management for the redevelopment of the 151-year-
old Sacred Heart Church and rectory in Fall River. The project is consistent with the Commonwealth 
of Massachusetts Opportunity Zone Program goal to develop market-rate housing in the city.
INDEPENDENT BANK CORP.  |  2024 ANNUAL REPORT
14
“Our partnership with Rockland Trust 
has been nothing short of exceptional—
that’s why we’ve trusted them with 
our banking needs since 1994. Their 
commercial banking expertise has been 
instrumental in every project we’ve taken 
on together. From a straightforward 
commitment letter to their deep 
understanding of market assets and 
values, they make the entire process 
seamless and efficient. Their unwavering 
support has helped support our mission 
to breathe new life into underutilized 
historic buildings across the South 
Coast, creating much-needed affordable 
housing opportunities.”
– Charles C. Hajjar
   President, Hajjar Management Co., Inc.
CREATING AFFORDABLE HOUSING 
Rockland Trust issued over 130 residential mortgage loans 
utilizing innovative or flexible lending programs. The loans totaled 
over $47 million, and included Mass Housing, Mass Housing ONE, 
ONE Plus, and VA loans.
Additionally, the Bank provided approximately $268 million 
in commercial funding to finance 52 community development 
projects.

2024 ACCOLADES
INDEPENDENT BANK CORP.  |  2024 ANNUAL REPORT
15
Named by The Boston Globe as
one of the “Top Places to Work”
in Massachusetts for the
16th consecutive year
Designated by the Human Rights 
Campaign Foundation as a 
"Best Place to Work for LGBTQ+ 
Equality" for the 8th consecutive year
Received the 2024 Greenwich 
Excellence Award for Overall 
Satisfaction in Middle Market 
Banking in the Northeast
Honored by the Boston Business Journal 
as one of the region’s "Top Corporate 
Charitable Contributors" for the 11th 
consecutive year
Ranked as the #1 Bank
in Massachusetts on Forbes’ 
Best-In-State Banks List
Recognized as one of the largest 
Independent Investment Advisors
in Massachusetts by the
Boston Business Journal

288 Union Street  |  Rockland, MA 02370  |  508.732.7072
Directors of
Independent Bank Corp. and 
Rockland Trust Company
Donna L. Abelli
Board Chair
Michael P. Hogan
Mary L. Lentz
Eileen C. Miskell
John J. Morrissey
James O'Shanna Morton
Gerard F. Nadeau
Daniel F. O’Brien
Susan Perry O'Day
Scott K. Smith
Jeffrey Tengel
Thomas R. Venables
Officers of
Independent Bank Corp. and/or 
Rockland Trust Company
Kathryn O’Malley 
Chief Credit Officer
Lee Powlus 
Chief Technology and Operations Officer
James Rizzo 
Chief Commercial Banking Officer
Mark Ruggiero 
Chief Financial Officer and 
Executive Vice President of Consumer Lending
David B. Smith, CFA 
Chief Investment Officer and Managing Director of 
Rockland Trust’s Investment Management Group
Debra Smith 
Director of Banking Operations, Digital Operations, 
and Enterprise Project Management
Jeffrey Tengel 
Chief Executive Officer
Gerard F. Nadeau 
President
Maureen Gaffney 
Chief Accounting Officer & 
Controller
Maria Harris 
Chief Human Resources Officer
Alastair Ironside 
Chief Marketing Officer
Timothy C. Lane 
Chief Internal Auditor
Margaret McCarthy 
Chief Retail Banking Officer
Patricia M. Natale 
General Counsel