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SysGroup plc

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FY2020 Annual Report · SysGroup plc
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Annual 
Report & 
Accounts 
2020

SysGroup plc
Walker House
Exchange Flags
Liverpool L2 3YL

Company Number
06172239

www.sysgroupplc.com

2

Contents

4 

6 

9 

10 

14 

21 

26 

28 

32 

36 

43 

45 

51 

53 

56 

59 

61 

63 

65 

67 

96 

Directors, Secretary & Advisers

Highlights

Strategic Report – Chairman’s Statement

Strategic Report – Chief Executive Officer’s Report

Strategic Report – Chief Financial Officer’s Report

s172 Statement

Board of Directors’ Profile

Directors’ Report

Directors’ Remuneration Report

Corporate Governance Report

Statement of Directors’ Responsibilities

Independent Auditor’s Report to the Members of SysGroup plc

Consolidated Statement of Comprehensive Income

Consolidated Statement of Financial Position

Company Statement of Financial Position

Consolidated Statement of Changes in Equity

Company Statement of Changes in Equity

Consolidated Statement of Cashflows

Company Statement of Cashflows

Notes to the Consolidated Financial Statements

Notice of Annual General Meeting

SysGroup plc Annual Report & Accounts 20203

Directors, 
Secretary & 
Advisers

SysGroup plc Annual Report & Accounts 20204

Directors, 
Secretary & 
Advisers

Board of Directors

Michael Edelson
Non-Executive Chairman

Adam Binks
Chief Executive Officer

Martin Audcent
Chief Financial Officer

Mark Quartermaine
Non-Executive Director

Michael Fletcher
Non-Executive Director

Company Secretary

Martin Audcent

Registered Office

Walker House
Exchange Flags
Liverpool L2 3YL

Company Number

06172239

Legal Entity Identifier (LEI)

213800D18GPZZJR9SH55

Company Website

www.sysgroupplc.com

Nominated Adviser

Shore Capital and Corporate Ltd
57 St James’s Street
St James
London SW1A 1LD

Broker

Shore Capital Stockbrokers Ltd
The Corn Exchange
Fenwick Street
Liverpool L2 7RB

Registrar

Computershare Investor Services plc
The Pavilions
Bridgwater Road
Bristol BS99 6ZZ

Lawyers

Hill Dickinson LLP
50 Fountain Street
Manchester M2 2AS

Independent Auditor

BDO LLP
3 Hardman Street
Manchester M3 3AT

Bankers

Santander (UK) plc
298 Deansgate
Manchester M3 4HH

Financial PR Advisers

Alma PR
71-73 Carter Lane
London EC4V 5EQ

SysGroup plc Annual Report & Accounts 20205

Highlights

SysGroup plc Annual Report & Accounts 20206

Highlights

Financial

Revenue 

Gross profit

Adjusted EBITDA 1

+53%

+44%

+99%

2020

£19.49m

2020

£11.20m

2020

£2.81m

2019

£12.77m

2019

£7.78m

2019

£1.41m

Adjusted PBT 2

Operational cashflows

Net cash4

+135%

+222%

£0.45m

2020

£1.76m

2020

£1.93m

2020

£0.45m

2019

£0.75m

2019

£0.60m

2019

£0.47m

Highlight

Revenue 

Recurring revenue as a % of total revenue

Gross profit

Adjusted EBITDA1

Adjusted EBITDA 1 Margin %

Adjusted PBT 2

Adjusted Basic EPS 3

Statutory loss before tax 

Basic EPS

Operational cashflows

Net cash4

2020

£19.49m

77%

£11.20m

£2.81m

14%

£1.76m

3.4p

£(0.23)m

(0.2)p

£1.93m

£0.45m

2019 

Change %

£12.77m

74%

£7.78m

£1.41m

11%

£0.75m

3.1p

£(0.83)m

(2.8)p

£0.60m

£0.47m

+53%

+3%

+44%

+99%

+3%

+135%

+10%

-

-

+222%

(4%)

1. 

Adjusted EBITDA is earnings before interest, taxation, depreciation, amortisation of intangible assets, exceptional items, 

and share based payments.

2. 

Adjusted profit before tax (“Adjusted PBT”) is profit before tax after adding back amortisation of intangible assets, 

exceptional items, and share based payments.

3. 

Adjusted Basic EPS is profit after tax after adding back amortisation of intangible assets, exceptional items, share based 

payments and associated tax, divided by the number of shares in issue.

4. 

Net cash represents cash balances less bank loans, lease liabilities and contingent consideration, and excludes IFRS16 

lease liabilities.

SysGroup plc Annual Report & Accounts 20207

Highlights Continued

Operational

 • Successful COVID-19 response and transition of all employees to home working with continuation of services  

to customers

 • Acquisition of Hub Network Services Limited for £1.45m in cash; integration completed in under three months
 • New Executive Operational Board and Senior Leadership Team following the integration of Certus IT  Limited
Introduction of Customer Engagement plan demonstrating >97% satisfaction
 •
 •
Increased investment in sales and demand generation training 
 • Planned closure of legacy Coventry office and datacentre complete

Post Period-End Developments

•  Business continuity plans successfully implemented and remote working facilitated across the business  

in response to the COVID-19 pandemic, with minimal impact to operations

•  Strategic sales engagement relating to digital transformation with both new and existing customers  

has increased although the Group is seeing some major asset refreshes and contract renewal decisions  
being delayed 

•  Strong balance sheet with a cash balance of £3.0m and a net cash4 balance of £0.45m at 31 March 2020.  
The Group has facilities of £5m expiring in 2024, consisting of a £1.75m term loan which has £0.35m of  
headroom at 31 March 2020 and an undrawn £3.25m acquisition revolving credit facility, providing the  
Group with additional available liquidity to execute on acquisition opportunities.

SysGroup plc Annual Report & Accounts 20208

Strategic 
Report

SysGroup plc Annual Report & Accounts 20209

Strategic Report

Chairman’s  
Statement

The year ended 31 March 2020 saw the Company progress against each of its priorities and continue to build  
high levels of recurring revenue. Top line growth of over 50% and doubling of Adjusted EBITDA validates the success  
of management’s buy and build strategy, further underpinned by the increase in Adjusted EBITDA margin to 14.4%  
(FY19: 11.1%). 

In the first half of the year we acquired Hub Network Services Limited (“HNS”) for £1.45m and have been pleased  
with its contribution since. We will continue to consider further acquisitions which fit our strict criteria and help  
us to meet our goals and believe that the current environment will present further opportunities.

The end of the financial year was clearly dominated by the impact of the COVID-19 pandemic and, as a business, 
we have been well served by the strength and stability of the senior management team assembled during recent 
years, including Martin Audcent who joined as Chief Financial Officer (“CFO”) in July 2018, and led by Adam Binks, 
our Chief Executive Officer (“CEO”). The Group’s ‘people first’ mentality saw us adopt safe working practices ahead 
of government guidance and our continued priority remains the health and wellbeing of our employees. This has 
undoubtedly been reflected in their professionalism and commitment to serve our customers at a time when our 
services are even more critical to their own business needs. On behalf of the Board, I would like to offer them all 
sincere thanks.

SysGroup’s services are designed to provide customers with the greatest levels of flexibility and are tailor made 
to meet the requirements of each and every individual business. As companies come to terms with the current 
environment and adapt their working practices for both the short and long term, we are ideally placed to support 
them along the way.

The material economic impact of COVID-19 is already beginning to become clear with recent government statistics 
and undoubtedly some of our customers will be affected, either directly or through their end market. However, with 
a cash generative business underpinned by a robust balance sheet, alongside contracted revenues from a diverse 
and well balanced customer base, combined with the growing relevance of our services and solutions, the Board’s 
confidence in the future of SysGroup remains undiminished.

Michael Edelson
Chairman
30 June 2020

SysGroup plc Annual Report & Accounts 2020 
 
 
 
10

Strategic Report 

Chief Executive  
Officer’s Report

Introduction

I am pleased to report on another successful year for the Group, in which we continued to make significant strides 
towards becoming the leading provider of Managed IT Services to businesses in the UK. The team effort which  
has been demonstrated throughout the course of the period is unparalleled and I am delighted that we continue  
to work towards the same common goal of being the best in class.

The Company delivered revenue growth of 53% to £19.49m and Adjusted EBITDA growth of 99% to £2.81m, with 
Managed IT Services recurring revenues now representing 77% of the Group’s total revenue (FY19: 74%). In line with 
our well known acquisition strategy, we are continuing to engage and nurture relationships with potential target 
companies, with business models that either complement or significantly enhance our existing solution offering. 
The acquisition of HNS in June last year enabled the Group to effectively compete in the managed connectivity 
market space, supplementing our datacentre and cloud offerings and further enhancing the offering of Certus IT 
Limited (“Certus”), which the Group acquired in the previous financial year. Both acquisitions have been pivotal to 
our future success and continue to make a great contribution. Through the enlarged business, we are now able to 
offer our customer base a large and growing suite of managed IT service solutions, positioning us well against the 
competition and enabling the way for further growth. Additionally, the growth of the business is allowing the benefits 
of economies of scale and dilution of central costs to come to the fore.

During the year, we invested a considerable amount of time and resources preparing for the integration of the 
systems of the newly acquired businesses with our own. As a result, the Group is now well on the way to having the 
benefit of a consolidated platform across its operations for day to day management, providing fast and accurate 
access to business intelligence across the entire Group. Additionally, the re-branding of the enlarged Group has 
begun with great momentum – this will bring both Certus and HNS into the SysGroup brand, which aligns with  
our single go-to-market offering. 

Throughout the course of the year, in recognition of SysGroup’s growth, to adequately resource the Group for the 
next stage in its development the Board has elected to invest in a broader senior leadership team to increase 
managements’ bandwidth. In addition to the PLC Board, the Group has introduced an Executive Operational Board 
that reports to the PLC Board. The Operational Board consists of the CEO, CFO and three new roles: Chief Sales Officer, 
Chief Marketing Officer and a Chief Technology Officer. Each post holder was recruited during the last financial 
year, into the Group by way of a rigorous selection process and brings with them a number of years of industry 
experience. The benefits of this newly formed team are already being felt across the Group as a whole.

COVID-19

As announced in the April trading update, the Group was quick to implement its business continuity plan in response 
to the global outbreak of COVID-19. After internally publishing our first COVID-19 policy to the team in February 2020, 
we continued to monitor the unfolding situation and in mid-March successfully executed a transition to remote 
working across all of our operations.  We have continued providing uninterrupted service and support to our 
customers throughout this challenging period. I would like to thank our entire team for their cooperation as well  
as for adapting to a new way of working both quickly and seamlessly.

SysGroup plc Annual Report & Accounts 2020 
 
 
 
11

Chief Executive Officer’s Report Continued

Whilst we have started to see delays to both existing and new sales cycles, with some customers unable to commit 
to major asset refreshes and contract renewals until they have established the full impact of COVID-19 on their 
own businesses, we have seen minimal impact to our operational performance. We are not only well placed to 
benefit from our strong levels of recurring revenue and solid cash position, but owing to the very nature of the 
services that we provide, we have been able to operate remotely and adapt quickly allowing our sales teams to stay 
engaged and our technical teams continue to provide the same levels of quality service to which our customers 
are accustomed. Looking ahead, we will continue to build upon our own internal IT strategy as well as our working 
practices to further promote flexible and secure working habits that are scalable to meet future growth and that  
will ultimately benefit our customers. 

We believe COVID-19 has dramatically accelerated the trend towards flexible and remote working practices and 
that this new way of working will only intensify over the coming year as more businesses realise the benefits not 
only to their existing teams but also by opening up to a wider talent pool that is less geographically focused. In 
preparation, we have ensured we maintain regular dialogue with our customers in order to help them rethink 
their own IT strategy to support their enablement for seamless remote working and so that we are in a position to 
offer them the appropriate solutions when they are ready and able to commit. We have invested significantly in 
additional coaching and training for our sales team as well as our newly formed demand generation team so they 
can confidently engage with our customers and offer the advice on the best solutions for their business.

Market

The market opportunity for SysGroup is substantial and continues to grow rapidly underpinned by the evermore 
visible need for digital transformation. Now, more so than ever, businesses are relying on proven technology to 
ensure the smooth running of their operations and business continuity as a result of COVID-19 whilst adjusting 
to remote working and social distancing measures in the workplace. Businesses are now seeing the value of 
outsourced managed IT services and are looking to trusted providers to help them navigate the complexities  
of the technological landscape. We are well positioned to support our customers through this period of global 
change which will be further underpinned by our buy-and-build strategy.

Strategy

The Group’s strategy remains consistent: to expand its position to be the leading provider of Managed IT Services to 
businesses in the UK. The Board believes that a business focused on the provision of Managed IT Services offers the 
highest growth opportunity and the potential for increased margins and longer-term contracts, thereby providing 
greater revenue visibility. 

In pursuit of this strategy, the Group has positioned itself as an extension of a customer’s existing IT department, 
with an emphasis on consultative-led sales to guide customers through the complexities and developments in the 
managed IT services and cloud hosting marketplace. Our primary purpose is to remain abreast of developments 
in technology and advise our customers accordingly. This leading role is supplemented by exceptional customer 
service and support resulting in strong client engagement embedding SysGroup into their organisation. The Group 
continues to invest in R&D to ensure its clients are making use of the latest and best solutions available to them whilst 
maintaining its vendor agnostic approach. 

The Company’s route to execute this strategy is through a combination of organic and acquisitive growth whilst 
ensuring cross-selling opportunities are created throughout the acquired customer bases, providing a single  
go-to-market offering under the SysGroup brand.

SysGroup plc Annual Report & Accounts 2020 
 
12

Chief Executive Officer’s Report Continued

Acquisitions

At the start of the financial year the Group acquired HNS, for a cash consideration of £1.45m on a cash free debt  
free basis. HNS is a well-established B2B managed services provider with a primary focus on delivering superfast,  
low latency network connectivity and datacentre solutions. HNS supplements the acquisition of Certus IT, which  
was acquired in FY19 and provides a complementary service offering, geographical reach and customer base  
to SysGroup. 

Both acquisitions reinforce the Group’s growth strategy and the Board will continue to assess strategic acquisition 
opportunities going forward. Management are open to the potential impact of COVID-19 on its peers and the 
opportunities this may bring to undertake further consolidation within the sector.

Sales & Marketing

The investments we are making in sales and marketing are integral to the successful running of our operations, and 
we are pleased with the progress that has been made during the year. We completed the integration of the Certus 
and HNS sales teams into our wider sales organisation and we have already started to see encouraging results, 
including strengthened relationships with existing customers coupled with opportunities to cross-sell the Group’s 
enhanced portfolio of services into the enlarged customer base. We will continue to align our sales, marketing and 
operational functions in order to further integrate all parts of the business over the course of FY21. Alongside this, 
towards the end of the period we commenced the re-brand of the enlarged business to reflect our operating model 
of a single brand across the Group. 

In the final month of the period, we formed a new “Demand Generation” team as part of our graduate programme 
which has been created to actively pursue new business opportunity. The programme has been designed to train 
and develop graduates with a passion for a career in sales and whilst this function is in its infancy, we remain 
confident that our investment will bear fruit in the future. The demand generation process will be aided by our newly 
integrated CRM and marketing platforms supported by both our existing marketing team and our digital marketing 
strategy.

Our customer engagement strategy launched earlier in the financial year was designed to help us better identify 
customer motivations and preferences to ensure we maintain our excellent customer retention rates, and we are 
pleased to report our customer satisfaction rate for the year was 97%. Throughout the course of the FY21 period 
we intend to build upon this and dig deeper with our existing customer base to determine the levels of customer 
satisfaction from all touch points across the business which we expect will highlight areas for improvement to 
enable even further future success.

In the first half of the year we commenced a project to consolidate all of our legacy network assets onto a single 
platform that will interconnect at each of our key datacentre locations, providing further scalability and redundancy 
to our hyper-scale hosting platforms. We expect completion of this project in calendar year 2021. The project is 
expected to drive further operational cost synergies and will therefore remain a priority for the Group.

During the period we closed our Coventry office and data centre, migrating customers to other facilities within our 
existing footprint, which was enhanced following the acquisition of Certus. This has provided us with operational cost 
savings and we will continue focusing on consolidating our data centre and network footprint in order to provide a 
resilient, secure and scalable infrastructure to service our customers throughout the UK.

SysGroup plc Annual Report & Accounts 2020 
 
 
 
13

Chief Executive Officer’s Report Continued

Summary & Outlook 

The performance in FY20 from our team has been outstanding, with the Group integrating its largest acquisition 
to date as well as doubling its Adjusted EBITDA whilst improving margins. The outset of FY21 has been impacted by 
the interruption caused by COVID-19 however despite this, our people have continued to support and service our 
customers under the extremely challenging circumstances. I am pleased to be able to report that, underpinned by 
our strong levels of recurring revenue, momentum in the first months of FY21 trading has continued.

The world has undergone material change and SysGroup is continuing to innovate. We have adapted to a very new 
style of working and we are using our own experiences to strategically advise our customers to enable their own 
future success.

Technology has been the enabler for many businesses to continue to operate during this global crisis and whilst 
some have already accelerated their digital transformation projects, many are yet to make the necessary long term 
changes required to allow their businesses to continue operating in the future. Consequently, the market opportunity 
for the Group remains substantial as investment in the appropriate technology is becoming ever more mission 
critical for businesses to survive and thrive.

Despite the opportunity that lies ahead, there still remains much near term uncertainty as to the impact on the 
wider UK economy and we are prepared to face delays to our sales cycles whilst businesses assess the impact 
of COVID-19 and are once again ready to commit to long term contracts and enhanced IT spend. At this stage 
therefore it remains too early to provide guidance for the current financial year.

I would like to take this opportunity to give my thanks to our entire team, not only for their sterling performance over 
the course of FY20 but also for their continued dedication, commitment and effort during the COVID-19 pandemic 
which has created a situation that has never been experienced like this in modern history.

Adam Binks
Chief Executive Officer
30 June 2020

SysGroup plc Annual Report & Accounts 2020 
 
 
 
14

Strategic Report 

Chief Financial 
Officer’s Report

Group Statement of Comprehensive Income

Group revenue for the year grew by 53% to £19.49m (FY19: £12.77m) with acquisition led growth from a full year’s 
trading of Certus and part year trading from HNS which we acquired in June 2019. 

Managed IT Services revenue increased by 60% to £15.1m compared to FY19 and comprised 77% of the overall Group 
revenue (FY19: 74%) which was slightly ahead of our expectations. Value Added Resale revenue of £4.4m was an 
increase of 32% compared to FY19 but still below planned levels due to the political uncertainty leading to delays 
in customers making capex expenditure decisions. Our business model and internal forecasts are targeted at 
maintaining an approximate 75%:25% split of Managed IT Services to Value Added Resale revenue.  

Revenue by  
Operating Segment

Managed IT Services

Value Added Resale

Total

2020
£’000

15,092

4,400

19,492

2020
%

77%

23%

100%

2019
£’000

9,448

3,325

12,773

2019
%

74%

26%

100%

Gross profit for the year was £11.2m (FY19: £7.8m) with a gross margin percentage of 57% (FY19: 61%). Managed IT 
Services gross profit increased to £10.3m (FY19: £7.0m) with a gross margin of 68% (FY19: 74%). Value Added Resale 
gross profit increased to £0.9m (FY19: £0.8m) with a gross margin of 21% (FY19: 25%). These movements in gross margin 
percentages were anticipated as the Certus and HNS business models have a higher proportion of direct costs than 
SysGroup historically and this has had a dilutive impact on the Group’s overall gross margin.

Operating expenses were controlled well throughout the year and the Group is beginning to see the benefits of 
economies of scale with savings made from the closure of the Coventry office and streamlining of the team as part 
of the wider Group integration. Operating expenses before depreciation, amortisation, exceptional items and share 
based payments of £8.4m were 43% of revenue in FY20 which compares to £6.4m and 50% of revenue in FY19. The 
reduction of 7% reflects the scale we are now achieving. The overall increase in operating expenses arises from the 
addition of the overhead bases from the Certus and HNS acquisitions. 

Adjusted EBITDA was £2.81m for the twelve months to 31 March 2020, an increase of £1.4m (+99%) compared to £1.41m 
in FY19. The Adjusted EBITDA margin was 14.4% in FY20 compared to 11.1% in FY19 which is a progressive improvement  
as the Group continues on its scale- up strategy.

The reconciliation of operating profit to Adjusted EBITDA is shown below. The Directors consider that Adjusted EBITDA 
is the most appropriate measure to assess the business performance since this reflects the underlying trading 
performance of the Group. Adjusted EBITDA is not a defined term and is calculated differently by each Company.

SysGroup plc Annual Report & Accounts 2020 
 
 
Chief Financial Officer’s Report Continued

Reconciliation of operating loss to Adjusted EBITDA

Operating loss

Depreciation

Amortisation of intangible assets

EBITDA

Exceptional items

Share based payments

Adjusted EBITDA

15

2019
£’000

(659)

494

723

558

736

119

1,413

2020
£’000

(28)

847

1,321

2,140

475

199

2,814

The Group incurred exceptional costs during the year of £0.48m (FY19: £0.74m) comprising £0.09m of professional 
fees for the acquisition of HNS and £0.39m for integration and restructuring costs. The costs for integration and 
restructuring relate to the closure of the Coventry office and planned exits of employees following the acquisitions 
or as part of the Leadership Team restructure. Amortisation of intangible assets was £1.32m (FY19: £0.72m), of which 
£1.27m (FY19: £0.66m) relates to the amortisation of acquired intangible assets from acquisitions.

The share-based payments charge has increased to £0.20m in FY20 (FY19: £0.12m). The increase in the charge results 
from a grant of share options to the Executive Directors in July 2019.

The adjusted profit before tax for the year was £1.76m (FY19: £0.75m) and the loss before tax for the year was £0.23m 
(FY19: £0.83m).

IFRS16 - Leases

The Group has adopted IFRS 16 – Leases for the financial year ended 31 March 2020 and has chosen to use the 
modified retrospective approach to adoption which means there are no restatements to the prior year figures. 
Within the consolidated income statement, operating lease charges which previously sat in administrative expenses 
have been replaced by depreciation and interest expenses. The adoption of IFRS16 resulted in a right of use asset of 
£0.51m, with a corresponding liability of £0.58m, being recognised as at 1 April 2019. Within the consolidated income 
statement, the operating lease charge has been replaced by depreciation and interest expenses. This has resulted 
in a decrease in operating expenses and an increase in finance costs. Further information is disclosed in the notes  
to the consolidated financial statements.

Net cash and cashflow

The Group had a net cash balance, excluding IFRS16 lease liabilities, of £0.45m at 31 March 2020 (FY19: £0.47m).

Net cash excluding IFRS16 Lease liabilities

Cash balances

Bank loans - current

Bank loans - non-current

Lease liabilities excl IFRS16 

Contingent consideration

Net cash 

2020
£’000

3,036

(251)

(1,146)

(186)

(1,000)

453

2019
£’000

3,376

(224)

(1,397)

(285)

(1,000)

470

SysGroup plc Annual Report & Accounts 2020 
 
16

Chief Financial Officer’s Report Continued

The Group’s net cash inflow from operations increased to £1.93m (FY19: £0.60m). This includes payments for interest 
and taxation and £0.49m exceptional cash costs (FY19: £0.61m). The underlying operational cash conversion, which 
excludes the exceptional cashflows for acquisitions, integration and restructuring, was 86% and within our target 
range. This was a similar result to last year (FY19: 86%).

Net cash/(debt) is considered to be a KPI of the business since the level of financial indebtedness of the Group is 
relevant for Board strategic decisions and a key financial measure for the Group’s shareholder base and potential 
investors.

Cash conversion

Operational cashflows 

Adjustments:

Acquisition, integration and restructuring cashflows

Cash generated from operations

Adjusted EBITDA

Cash conversion

2020
£’000

1,930

492

2,422

2,814

86%

2019
£’000

601

611

1,212

1,413

86%

Consolidated Statement of Financial Position

The Group’s net assets of £20.1m at the 31 March 2020 year-end have remained at a similar level to the prior year 
(FY19: £20.1m). 

Non-current assets have increased by £0.47m which is a net movement of capital expenditure and the period 
charges for depreciation and intangible amortisation. Intangible asset additions included £1.47m for the intangible 
assets and goodwill relating to the acquisition of HNS and £0.19m for the capitalised Project Fusion development 
costs. The Group invested £0.35m (FY19: £0.30m) in property, plant and equipment and the adoption of IFRS16 – 
Leases led to £0.51m of property related assets being recognised as non-current assets for the first time on 1 April 
2019.

Working capital was managed well throughout the year and the gross trade debtor balance of £1.6m was lower 
than the £1.8m balance in the previous year.  However, the 31 March 2020 year-end landed at the beginning of the 
COVID-19 lockdown period and we are mindful that cash collections carry a higher risk as businesses contend with 
the wider economic impact. For this reason, we have increased our doubtful debt provision to £0.21m at 31 March 
2020 (FY19: £0.07m), which is 13% of the gross trade debtor balance at 31 March 2020 (FY19: 4%). In a small number of 
cases, customers have requested financial support from us and where this has been the case, we have assessed 
their particular situation and longer-term viability and taken a supportive approach where practically possible. 
Financial support, where it has been offered, has typically been in the form of extended settlement terms for a 
temporary period. We believe this is the right thing to do in the face of the disruption to the economy and in support 
of the wider business community.

The bank loan at 31 March 2020 was £1.40m (FY19: £1.62m), there have been no further drawdowns of the facilities 
during the year and the bank loan covenants have been met throughout the year. The acquisition of HNS was 
funded from the Group’s existing cash balances. 

Current liabilities includes contingent consideration of £1.0m which relates to the acquisition of Certus in February 
2019 and is recognised at the full value of the consideration. In February 2020 the earn-out period was completed 
and Certus successfully achieved the EBITDA upper target. Following the 31 March 2020 year end, SysGroup paid 
£0.975m contingent consideration to the vendors of Certus in full settlement.

SysGroup plc Annual Report & Accounts 2020 
 
 
 
 
 
17

Chief Financial Officer’s Report Continued

Project Fusion

During the year, the Group launched Project Fusion, a project to deliver a unified platform of systems across the 
Group to enable more efficient working practices and higher quality operating and reporting information. The 
Project has multiple workstreams for systems covering Customer Relationship Management (“CRM”), Service Desk, 
Financial Accounts, Marketing and Risk Management.

Substantial progress has been achieved under the co-ordination of both the Executive and Senior Leadership Team. 
The project is a substantial one and a huge step forward for the Group not only providing for enhanced business 
intelligence but also making the integration of future acquisitions simpler and easier. Project Fusion is expected to 
continue through the course of FY21.

During FY20, £0.19m of development costs were capitalised as an intangible asset comprising employee and 
contractor costs.

Grants under the Long Term Incentive Plan

In July 2019, the Group announced the grant of 250,000 and 150,000 performance shares with an exercise price  
of £0.01 (the “Awards”) under the 2018 Long Term Incentive Plan (“LTIP”) to Adam Binks, CEO, and Martin Audcent, CFO, 
respectively.

The LTIP was established in June 2018 to incentivise management to deliver long-term value creation for 
shareholders and ensure alignment with shareholder interests. The Awards are subject to the same performance 
conditions as those set out in the announcement of 29 June 2018 and 50 per cent. of the Awards will vest following 
the announcement of the Group’s financial results for the financial year ending 31 March 2022, with the residual 50 
per cent. vesting following the announcement of the Group’s financial results for the year ending 31 March 2023.

The Award represents 0.81% of the current issued share capital of the Company. The Award is also subject to 
continued employment, malus and clawback provisions and will vest in full on a takeover of the Company.

Summary

The Group has made good strategic progress and delivered on its financial initiatives over the course of the period. 
The Group benefits from a diverse customer base underpinned by contracted revenue. In addition, the Group 
has a strong balance sheet with a net cash position meaning the Group is well placed to endure the economic 
uncertainty generated by COVID-19.

SysGroup plc Annual Report & Accounts 2020 
 
Chief Financial Officer’s Report Continued

KPIs

The Board of Directors review the performance of the Group using the financial measures outlined below  
and an explanation of the financial results is provided in the Chief Financial Officers’s Report.

Revenue growth 

Recurring revenue as a % of total revenue

Gross Profit

Gross Profit %

Adjusted EBITDA

Adjusted PBT

Statutory loss before tax 

Net cash

Principal Risks & Uncertainties

2020

£19.49m

77%

£11.20m

57%

£2.81m

£1.76m

£(0.23)m

£0.45m

2019

£12.77m

74%

£7.78m

61%

£1.41m

£0.75m

£(0.83)m

£0.47m

18

Change %

+53%

+3%

+44%

-4%

+99%

+135%

-

-4%

The Board is responsible for monitoring the Group’s principal risks and uncertainties which are considered in the 
context of the nature, size and complexity of the business. The Group employs a Head of Legal, Risk & Compliance 
who operates as a member of the Senior Leadership Team and reports to the Executive Directors. The Head of Legal, 
Risk & Compliance has the responsibility for managing the Group’s Risk Management framework, GDPR policy, Data 
Protection and other regulatory and compliance processes. 

A detailed description of the principal risks and uncertainties faced by the Group, their potential impact and 
mitigating processes and controls are set out below. 

Principal risk 

Potential impact

How we mitigate the risk

Impact on trading from the effect a 
global pandemic has on the business 
environment and wider economy

A summary of the Group’s response to 
the COVID-19 pandemic is included in 
the Chief Executive and Chief Financial 
Officer’s Reports.

A summary of the mitigating actions the 
Group has taken is included in the Chief 
Executive and Chief Financial Officer’s 
Reports.

Likelihood: High

We recognise that the UK Government’s 
response to the COVID-19 pandemic and 
related economic policy is an unfolding 
situation and the Group is presently 
operating at a higher level of trading 
risk. The Group is likely to experience 
delays in customer sales cycles and 
a period where professional services 
delivery is below planned levels due to 
restrictions on attending customer sites. 
The Directors are also aware that the 
downturn in the UK and global economy 
will have an impact on our customers’ 
businesses which increases the risk of 
customer contract cancellations and 
corporate defaults.

SysGroup plc Annual Report & Accounts 2020Chief Financial Officer’s Report Continued

Principal risk 

Potential impact

How we mitigate the risk

19

Political uncertainty related to 
the Brexit negotiations negatively 
impacts the wider economy

Likelihood: Medium

Dependency on key suppliers

Likelihood: Low

Over-reliance on high value 
customer contracts or high value 
industry sectors 

Likelihood: Low

The UK formally left the EU on 31 January 
2020 and entered a transition period 
which is scheduled to end on 31 
December 2020. 

The Group continues to have little inter-
territorial trade from the UK into Europe 
and vice versa.
While Brexit has already had an impact 
on exchange rates, there is inevitably 
some uncertainty around the likely 
impact of Brexit  
on businesses and the UK economy.

The Group procures services from 
key suppliers that are critical to the 
continued operation of its business, the 
most significant of which are the supply 
of third party software and datacentre 
services. If any of these suppliers fail 
in the provision of their services, it 
may have an adverse effect on the 
Group’s ability to provide services to its 
customers. 

Business risk increases if the Group is 
over-reliant on one or several high value 
customer contracts, or over-reliant on 
one or several industry sectors. The 
loss of key contracts or a downturn in 
a particular industry sector may have 
a material impact on the financial 
performance of the Group.

Attracting and retaining high quality 
employees

Likelihood: Low

The Group’s business depends on 
providing high quality service to 
customers from having a motivated and 
skilled workforce. If the staff turnover 
is too high there’s a risk that the Group 
has insufficient skills and quality in the 
employee base.

The Directors will continue to monitor 
the progress of Brexit negotiations and 
remain up to date with the latest UK 
Government guidance to ensure that 
any specific risks are identified. 

The Group continually assesses 
suppliers for price competitiveness, 
technical innovation and good financial 
standing, and are confident that 
alternative providers are available in the 
market.

The Board monitors customer 
concentration throughout the year with 
a target of customer concentration 
below 5%. This target was achieved in 
FY20 and FY19 and is expected to remain 
under 5% in the forthcoming year. 

The Group’s customer base is diversified 
across multiple industry sectors which 
mitigates the impact of a sector specific 
industry downturn.

The Group’s employees are key to the 
success of the business. We seek to 
recruit high calibre individuals who 
have an appropriate level of skills, 
knowledge and experience for the role 
and have personal attributes that fit 
with our corporate values. The Group 
invests in training and development for 
our employees through internal and 
external training and offers competitive 
remuneration and benefits packages. 

At all levels we encourage our people 
to be bold and find opportunities to 
innovate and improve. 

Failure in the Group’s network 
infrastructure prevents SysGroup and 
our customers from operating key 
business systems 

Likelihood: Low

The datacentres we utilise are linked 
together by diverse fibre cables. Should 
the whole network fail there would 
be an adverse impact on SysGroup’s 
systems and the service provided to our 
customers. 

The Group has designed its network 
to have no single point of failure, it 
connects with transit providers at 
different geographical locations with 
failover resilience.

SysGroup plc Annual Report & Accounts 202020

Chief Financial Officer’s Report Continued

Principal risk 

Potential impact

How we mitigate the risk

Attracting and retaining high quality 
employees

Likelihood: Low

The Group’s strategy is to continue to 
make earnings enhancing acquisitions 
to strengthen its growth. We are 
reliant on suitable acquisition targets 
becoming available in the market 
at appropriate valuations and the 
Executive and Senior Leadership Team 
has the responsibility to successfully 
integrate acquisitions into the Group to 
maximise operational opportunities and 
financial benefits.

We mitigate this risk by regularly 
conducting searches for targets and 
developing adviser relationships who 
introduce targets. We believe the 
UK market for MSP companies has 
characteristics of fragmentation which 
provides opportunities for consolidation. 
The Board considers all acquisition 
valuations after robust due diligence 
processes have been undertaken.

The Executive team plan the integration 
of acquisitions during the acquisition 
process and the approach typically 
depends on the size of the business and 
systems complexity in each case. Where 
possible, smaller bolt-on acquisitions 
are expected to be integrated within six 
months.

Financial position and COVID-19

The Board consider the Group to be in a resilient financial position with a cash balance of £3.04m and £0.45m net 
cash position at 31 March 2020. Furthermore, the Group’s business model is geared to delivering circa 75% of revenue 
from contracted managed IT services which is a continuous service supply to customers and largely uninterrupted 
by the impact of COVID-19. These services are critical to our customers to support their own business activities. 

The Group’s working capital management has remained consistent throughout the year and during the COVID-19 
affected period. We have agreed to provide financial support to a small number of customers with temporary 
periods of extended settlement terms and in some cases the deferral of fees into future periods but in the main  
we continue to invoice and collect cash following our usual practices. We continue to pay our suppliers in 
accordance with our usual payment routines. Since our operations and service delivery have continued throughout 
the COVID-19 period we have not taken advantage of the furlough scheme or requested any loan assistance from 
the UK government.

Notwithstanding this, the Group has taken a number of financial measures to sensibly manage our finances with 
caution as we enter the FY21 financial year. We have implemented a hold on recruitment across the Group, deferred 
the annual salary review which had been due on 1 April 2020, and we have taken advantage of the allowance from 
HMRC to withhold paying the Q4 VAT payment which was due to be paid in May 2020. This is a deferral only and the 
VAT will be paid to HMRC before 31 March 2021.  

The Group has a term loan with Santander and there was a liability of £1.4m outstanding at 31 March 2020. The loan 
facility is subject to covenants that are tested each quarter on a 12-month rolling basis for interest cover, net debt to 
Adjusted EBITDA leverage and debt service cover. The Group met all the covenants with a good level of headroom 
throughout FY20.

The Board recognises that the Group is trading in an economy that has suffered a significant downturn and with 
considerable uncertainty in the timing and rate of recovery. The Directors have reviewed financial forecasts and 
a Reverse Stress Test model in order to assess the Group’s business viability and to form a judgement on going 
concern. Having reviewed the forecasts the Board were satisfied that the Group remains a going concern. 

SysGroup plc Annual Report & Accounts 2020 
 
21

Chief Financial Officer’s Report Continued

Strategic Report

s172 Statement

This section describes how the Directors have had regard to the matters set out in section 172(1)(a) to (f) of the 
Companies Act 2006 in exercising their duty to promote the success of the Group for the benefit of its members  
as a whole.  

The Directors consider that the following are the Group’s key stakeholders: employees, customers, suppliers, 
shareholders, the community and regulators, and the Board seeks to understand the respective interests of the 
stakeholders so they are properly considered in the Board’s decisions. We do this by members of the Board having 
direct engagement with the stakeholder groups and by receiving reports and updates from the Senior Leadership 
Team who have certain delegated responsibility for stakeholder engagement. 

SysGroup purpose, culture and values  

The Group’s clear strategy and purpose is to become the leading provider of Managed IT Services to clients in the UK.  
The Group delivers solutions that enable clients to understand and benefit from industry leading technologies and 
advanced hosting capabilities. SysGroup focuses on a customer’s strategic and operational requirements which 
enables clients to free up resources, grow their core business and avoid the distractions and complexity of delivering 
IT services. 

To ensure we meet our strategic goals it’s vital that our organisation is structured, managed and operates in 
accordance with our core corporate values.  

Love what you do 
Our people are passionate about what they do, committed to their team, their colleagues, and the success of 
our business. Loving your job is a part of everybody’s role at SysGroup and we aim to inspire our colleagues and 
customers by our energy, tenacity and adaptability. 

Work smart 
Being part of a fast-paced, dynamic and growing organisation means it is critical that our people work hard to 
help us achieve our goals and vision. We encourage people to be innovative, contribute ideas and to work in a way 
that is efficient and helps them to get the job done. Our people get a real buzz from the pace at which our business 
operates and work with a strong sense of urgency and purpose which places them outside of their comfort zone.  

Own it 
Our people stand up and take ownership of tasks and take accountability for their actions. They volunteer to step up 
when help is needed from their colleagues. Our people are expected to use their own judgement and consistently 
challenge their own assumptions. 

Delight your customers 
At SysGroup, we don’t want happy, we want delighted! At the heart of everything we do is the desire to set ourselves 
apart from our competitors by delighting our customers. We want to build our business through our excellent 
reputation. We take the same approach with our internal customers, taking the time and making the effort to delight 
our colleagues and stakeholders to promote a positive working environment. 

Be bold and deliver 
Our people are sharp, agile and insightful. We actively promote an environment where suggestions and ideas  
are welcome, where people can speak up about an idea, discuss it, then formulate a way to deliver it.

SysGroup plc Annual Report & Accounts 2020 
 
 
 
 
 
 
 
22

Chief Financial Officer’s Report Continued

Having regard to the consequences of strategic and long-term decisions 

The Directors hold regular Board meetings which are usually held each month on scheduled calendar dates.  
The Executive Directors prepare Board papers that cover a full review of the Group’s financial performance, 
operational issues and plans, and opportunities and threats in the external market. In addition, the Board considers 
the following matters of strategic importance: delegation of authority, annual operating plan and forecast approval, 
acquisitions, senior management recruitment, capital structure and financing decisions, corporate governance, 
and the approval of the interim and annual report and accounts. The Board is also responsible for reviewing the 
effectiveness of the internal controls and risk management framework.  

Board meetings are chaired by the Chairperson, Michael Edelson, and all matters on the agenda are covered with 
the opportunity for additional matters to be raised. The complementary skills and experience of the Directors ensure 
that strategic decisions are made with consideration to all the key stakeholder groups.

Having regard to maintaining high standards of business conduct 

Corporate governance  
The Board recognises the importance of operating a robust corporate governance framework, and you can read 
about how we comply with the Quoted Companies Alliance Corporate Governance Code (“the QCA Code”) and  
our approach to governance in our Corporate Governance Report on pages 36 to 41.  

Political donations  
No donations were made for political purposes (FY19: £nil)

Having regard to the interests of the employees 

The Group’s employees are key stakeholders in the success of the business. We look to recruit high calibre individuals 
and the Group invests in their ongoing development needs through internal and external training. All employees are 
encouraged to speak openly with line managers and colleagues, and Senior Leadership Team meetings are held 
once a week to ensure the teams are working with co-ordination and focus in the right areas. We have undertaken 
employee engagement surveys during the year to gauge how our people feel about working at SysGroup and how 
they are coping with working from home. The results from these surveys have been very positive and have led to the 
Senior Leadership team finding new ways to engage with their teams and support their well-being at a time where 
households are under considerable strain. 

The most significant matter on which the Board have recently considered our employees as prime stakeholders has 
been in dealing with the COVID-19 situation. The health and safety of our employees was our prime concern from 
the outset and we took an early decision to move all of our employees to work from home ahead of the government 
guidance.  This was accomplished speedily and with minimal disruption and our offices were placed on lockdown. 
We have changed the way we communicate and “socialise” with our teams and the employee survey results spoke 
positively about how our people have been able to manage their workloads and private time. The Board considered 
whether the company should furlough any employees and judged that the right decision, all factors considering, 
was to place a hold on further recruitment and defer the pay review which would protect employment for the 
current workforce and avoid the need for government assistance. 

SysGroup plc Annual Report & Accounts 2020 
 
 
 
 
 
23

Chief Financial Officer’s Report Continued

Having regard to the fostering of relationships with customers and suppliers 

Suppliers  
The Board is briefed on major contract negotiations and strategy with regards to key suppliers, notably with the 
Group’s providers of datacentre services, telecommunications and connectivity. The Board seeks to balance the 
benefits of maintaining strong partnering relationships with key suppliers alongside the need to obtain value for 
money for our shareholders and ensuring continued high quality and service levels for our customers.  

Customers  
We aim to delight our customers and this sentiment is at the heart of everything we do. Our Head of Customer 
Experience is a key member of the Senior Leadership Team and her primary responsibility is to liaise with our 
customers to understand how we can help them solve their IT problems and how we can improve our services.  
We measure our customer feedback by asking clients to provide us with an automated response for their level  
of satisfaction for every service ticket we complete and our level of satisfied or very satisfied is consistently higher 
than 95% which is industry benchmark. 

The Board Meetings include reviews of Sales, Marketing, Technical Operations and Customer Experience, all of  
which highlight areas which directly affect our customers. Adam Binks, Chief Executive Officer, regularly meets with 
our larger customers which strengthens relationships and allows opportunities and issues to be discussed and 
followed up. 

Strategic decisions that the Board discuss that may particularly affect our customers are on the portfolio of  
services and products we offer, the supplier partners we engage with and changes to our operational structure.  

For both our suppliers and customers the Board recently had to consider our relationships in response to the 
COVID-19 situation. The steps we took to address the COVID risk and our decision to transition all of our  employees  
to home working was communicated clearly and early to all of our customers and suppliers with a commitment 
that our services would continue to run seamlessly. For our customers, we have provided financial support to a 
small number of customers and in some cases the deferral of fees into future periods. For our suppliers we have 
maintained our operational relationships as “business as usual” and continued to make payments according 
to our usual payment calendar. We believe we’ve taken the right approach on corporate responsibility in this 
unprecedented situation by not taking advantage of the UK Government’s financial assistance or seeking cost 
reductions from our suppliers when other industry sectors have suffered significantly more. 

Regulators  
As an AIM listed Group, we recognise the importance of maintaining high quality regulatory compliance and internal 
governance which is described in further detail in the Corporate Government Report. We comply with regulations 
for AIM, the Companies Act, Employment, GDPR, Health & Safety, Anti-Bribery and Corruption, and all other relevant 
regulations. 

Bank provider 
We see Santander, our bank operator and lender, as a key partner to the continued success of SysGroup. We have 
a Term Loan and an undrawn Revolving Credit Facility with Santander which provides funding for the future growth 
of the organisation. The Directors maintain regular contact with our Relationship contacts at the bank by arranging 
meetings where updates on the business are provided and by supplying monthly reports on financial performance. 
The Board keep the capital and funding structure of the Group under consideration as the Group continues its scale 
up strategy.

SysGroup plc Annual Report & Accounts 2020 
 
 
 
 
 
 
24

Chief Financial Officer’s Report Continued

Having regard to the business impact on the community & environment 

SysGroup endeavours to operate as a “good citizen” to its local communities and environment. We encourage and 
support our employees to participate in charitable events and members of our teams have voluntarily contributed 
their own time to support local educational groups with careers advice and developments in information 
technology. SysGroup is a low waste business and all our offices recycle to the fullest extent they can.  

Having regard to the need to act fairly between members 

The Directors recognise the importance of listening to and communicating openly with the Company’s shareholders 
to ensure that the strategy, business model and financial performance are understood. We recognise that 
understanding what analysts and investors think about the Company helps the Board to formulate future strategy. 
The Executive Directors meet our major shareholders individually following the release of the full year and interim 
accounts and are available for meetings at other times if requested. All shareholders are invited to attend the AGM. 
The Non-Executive Directors can also be contacted by shareholders if they wish to raise any matters. 

We see the Annual Report and Interim Announcement as key communications to our shareholders. In these Reports 
we provide a clear explanation of the business performance, financial position, organisation structure changes  
and prospects.

Acquisition of Hub Network Services Limited 

A key decision taken by the Board of Directors this finanicial year has been the acquisition of Hub Network Services 
Limited (“HNS”) in June 2019. The key stakeholders relevant to this decision were the company’s shareholders who 
support the Group’s buy and build strategy and seek long-term value growth, and our employees whom are key to 
ensuring that the teams working for acquired companies are welcomed into the Group and the business integration 
process is managed well. 

The Board identified the strategic benefits of acquiring HNS for sales growth and complementary services and 
undertook robust financial, legal and technical due diligence processes which gave sufficient assurances to  
decide that the acquisition would be in the interests of the shareholders, employees and Group as a whole. 

Martin Audcent
Chief Financial Officer
30 June 2020

SysGroup plc Annual Report & Accounts 2020 
 
 
 
 
25

Board of 
Directors’ 
Profile

SysGroup plc Annual Report & Accounts 202026

Board of Directors’ Profile

Michael Edelson
Non-Executive Chairman

Adam Binks
Chief Executive Officer

Michael brings a wealth of experience as a Board Director to 

Adam joined SysGroup in August 2014 and was appointed 

SysGroup plc. He has been a Founding Director or Chairman 

as Chief Executive Officer in April 2019 after being formally 

of several companies admitted to the AIM market, including 

appointed to the board in October 2017. Adam will lead 

Prestbury Group plc, Knutsford Group plc, Mercury Recycling 

SysGroup through its next stage of growth, which will 

Group plc (now Ironveld plc) and ASOS PLC.  

incorporate strategic acquisitions and continued organic 

He was a Non-Executive Chairman of Bramhall plc, 

reach, as well as investment in capabilities and technology.  

growth to expand the customer offering and geographical 

subsequently renamed Magic Moments Internet plc and 

then Host Europe plc, which acquired Magic Moments Design 

He has extensive experience in the Managed IT, Hosting 

Limited in September 1999. He has also been on the Board  

& Telecoms sectors across his 18-year career. Adam has 

of Manchester United Football Club since 1982. 

played a pivotal role in the transformation of the Group from 

Martin Audcent
Chief Financial Officer

Martin was appointed as Chief Financial Officer in July 2018 

as part of a newly established board to deliver on the next 

stage of growth. Martin brings with him significant senior 

finance and operational experience.  

Martin is a Chartered Accountant, having qualified with PwC 

in 2000, and joined the Group from NCC Group plc, where for 

a mass-market web hosting Company, to the Managed 

Services provider it is today.  

Adam has previously held a number of senior management 

& board level positions. Prior to joining SysGroup, Adam was 

Sales & Technical Director at Vispa Ltd, a managed hosting  

& connectivity provider based in Manchester. 

Michael Fletcher
Non-Executive Director

four years he was Associate Director of Finance and Group 

Mike has extensive public markets experience and is 

Financial Controller. Prior to this he worked at Baker Tilly and 

currently Non-Executive Chairman of AIM listed Inspired 

MBL Group plc in senior finance positions.

Energy PLC (INSE.L), which he helped to successfully bring to 

market in November 2011. Mike is the Group CEO of Praetura 

Group Limited, a specialist venture capital and advisory 

business and sits on the board of several privately-owned 

growth companies including Sorted Group, Peak AI, Aberla 

Services, Artorius Wealth and EC3 Brokers.  

Previously, Mike was a managing director for European 

investment bank GCA Altium where he gained 10 years’ 

experience in M&A and corporate finance. He has advised 

a range of clients from public companies, private equity 

houses and entrepreneurs. Mike is a chartered accountant, 

qualifying with PwC in 1999, and is FCA authorised.

Mark Quartermaine
Non-Executive Director

Mark has over 30 years’ experience in the ICT industry in a 

variety of executive, sales and marketing roles. He started 

his career at IBM in 1984 where he held different executive 

positions both in the UK and abroad culminating in running 

the point of sale business in the US, as the Worldwide 

Marketing Director for the Retail Division.  

In January 2013 Mark joined the board of Alternative Networks 

as a Non-Executive Director, he subsequently moved to 

become COO in January 2014 and was then appointed CEO 

in September 2015. Alternative Networks was subsequently 

sold to Daisy Group for £165 million in December 2016.

SysGroup plc Annual Report & Accounts 2020 
 
 
 
 
 
27

Directors’ 
Report

SysGroup plc Annual Report & Accounts 202028

Directors’ Report

The Directors present their Annual Report and Audited Financial Statements for the year ended 31 March 2020.

Principal Activities

The principal activities of the business are the provision of Managed IT Services and Value Added Resale of products 
and licences.

Business Review & Future Developments

A review of the Group’s operations and performance for the twelve months to 31 March 2020, a summary of the 
financial position at the year-end and an indication of the outlook for the future is contained in the Strategic Report 
on pages 9 to 24.

Results & Dividends

The Consolidated Statement of Comprehensive Income for the year is set out on page 51 The Directors do not 
propose the payment of a dividend for the year ended 31 March 2020 (FY19: nil).

Financial Instruments

The Group uses various financial instruments. These include bank loans, lease contracts, cash and various items 
(such as trade receivables and trade payables) that arise directly from its operations. The main purpose of these 
financial instruments is to raise finance for the Group’s operations. The existence of these financial instruments 
exposes the Group to a number of financial risks, which are described in more detail in note 3 to the Accounts. 

Liquidity Risk

The Group seeks to manage financial risk by ensuring sufficient liquidity is available to meet foreseeable needs  
and to invest cash assets safely and profitably.  Short-term flexibility is achieved through available cash balances 
and an overdraft facility.

Interest Rate Risk

The Group finances its operations through a mixture of bank loans, property and equipment leases and the  
placing of new ordinary shares. The bank facility is on a variable interest rate and the Directors consider this  
to be appropriate in the current economic environment.

SysGroup plc Annual Report & Accounts 202029

Directors’ Report Continued

Credit Risk

The Group’s principal financial assets are cash, and trade and other receivables. These balances are actively 
monitored to avoid significant concentrations of credit risk and the total of the cash balances and trade and other 
receivables represents the maximum exposure to credit risk. In order to manage credit risk, the Group employs a 
dedicated credit control team who have access to credit agency rating services. This allows the team to assess new 
customers for creditworthiness and continually monitor and address credit risks in our customer base.

Directors

The Directors of the Company who held office during the year are as follows:

Name

Michael Edelson

Adam Binks

Martin Audcent 

Mark Quartermaine

Mike Fletcher 

Position Held

Non-Executive Chairman

Chief Executive Officer  

Chief Financial Officer

Non-Executive Director 

Non-Executive Director 

The interests of the current Directors in shares and options are detailed in the Directors’ Remuneration Report  
on pages 32 to 34.

Significant Shareholdings

As of 25th June 2020, the Company has been notified of the following significant shareholdings:

Name

Number of Shares

Percentage Holding

Gresham House Asset Management Limited

Canaccord Genuity Group Inc

Downing LLP

Darren Carter

Herald Investment Management Ltd

William Currie

Helium Rising Stars Fund

Praetura Group Limited*

Premier Miton Investors

13,739,563

6,998,803

3,880,841

3,552,632

3,444,581

2,757,895

2,285,000

1,710,256

1,582,656

27.81%

14.16%

7.85%

7.19%

6.97%

5.58%

4.62%

3.46%

3.20%

*Mike Fletcher (Non-Executive Director) is a Director and shareholder of Praetura Group Limited.

Disclosure of Information to Auditors

The Directors who held office at the date of approval of this Directors’ report confirm that, so far as they are each 
aware, there is no relevant audit information of which the Company’s auditors are unaware; and each Director has 
taken all the steps that he ought to have taken as a director to make himself aware of any relevant audit information 
and to establish that the Company’s auditors are aware of that information.

SysGroup plc Annual Report & Accounts 202030

Directors’ Report Continued

Going Concern

The Directors have reasonable expectation that the Group has adequate resources to continue to operate for the 
foreseeable future. For this reason, they adopt the going concern basis for preparing the financial statements.

Auditors

Pursuant to s487 of the Companies Act 2006, the auditor will be deemed to be reappointed and BDO LLP will therefore 
continue in office.

By order of the Board

Martin Audcent
Company Secretary
30 June 2020

SysGroup plc Annual Report & Accounts 202031

Directors’ 
Remuneration 
Report

SysGroup plc Annual Report & Accounts 202032

Directors’ Remuneration Report

Remuneration Committee

Membership of the Remuneration Committee comprises Mark Quartermaine (Chairman), Michael Edelson and Mike 
Fletcher. The Committee meets at least twice a year and is responsible for determining and reviewing the policy 
for the remuneration of the Executive Directors and such other members of the Senior Management Team as it is 
designated to consider. The Remuneration Committee also approves the design of, and determines targets for, any 
performance related pay schemes, reviews the design of any share incentive plans, determines the awards to the 
Executive Directors and determines the policy for, and scope of, pension arrangements for each Executive Director.

Remuneration Policy

The Group has a policy to attract, motivate and reward individuals of the highest calibre who are committed  
to growing the value of the business and to maximising returns to shareholders. The policy is as relevant to  
Executive Directors as it is to employees, as we aim to reward Executive Directors and senior employees aligned  
to the performance of the Group. The remuneration structure for all employees considers remuneration rates  
of competitors to ensure continuity and commitment.

Directors’ Service Contracts

Each Executive Director has a service contract which is available for inspection at the Annual General Meeting. 
The Group does not operate a final salary pension scheme. Executive Directors who are entitled to receive pension 
contributions may nominate a defined contribution scheme into which the Company makes payments on their 
behalf. 

Directors’ Remuneration

The salaries of the Executive Directors are reviewed annually and are considered in relation to the growth of the 
Group, the contributions made by the Directors and the need to retain and motivate individuals. The annual salary 
of the Chief Executive Officer is £150,000 and the Chief Financial Officer is £120,000 and no pay review increase was 
awarded in the current or prior year. The salary/fees shown below includes car allowances. 

The Chief Executive Officer and Chief Financial Officer can earn a performance-based cash bonus of up to 50%  
and 25% of annual salary respectively. In respect of the financial year to 31 March 2020 the cash bonus was paid  
at the full amounts.

SysGroup plc Annual Report & Accounts 2020Directors’ Remuneration Report Continued

A summary of the total remuneration paid to Directors is set out below:

33

Director

Michael Edelson

Mike Fletcher

Mark Quartermaine

Adam Binks

Martin Audcent

Julian Llewellyn

Robert Khalastchy

2020

2019

Salary
£’000

Bonus
£’000

Pension
£’000

BIK 
£’000

Total
£’000

Salary
£’000

Bonus
£’000

Pension
£’000

BIK
£’000

Total
£’000

40

40

40

165

130

-

-

-

-

-

75

30

-

-

-

-

-

8

6

-

-

-

-

-

2

1

-

-

3

40

40

40

250

167

-

-

40

40

40

165

93

37

5

-

-

-

75

30

-

-

-

-

-

8

4

2

-

537

420

105

14

-

-

-

1

1

1

-

3

40

40

40

249

128

40

5

542

Total Remuneration

415

105

14

In addition to the above Julian Llewellyn was paid £22,500 compensation for loss of office in July 2018.

Directors’ Long-Term Incentive Schemes

The Executive Directors have a Long-Term Incentive Plan (“LTIP”) which has been designed to incentivise 
management to deliver long-term value creation for shareholders and ensure alignment with shareholder 
interests. Awards of share options are granted by the Remuneration Committee following a review of management 
performance in the financial year.  

The principal performance condition to which the award is subject is Total Shareholder Return (“TSR”). 25% of the 
award of performance shares will vest if the Company achieves 10% compound annual TSR over a three-year period 
with full vesting at 25% compound annual growth with straight line vesting for performance between 10% and 25%.

The Awards are also subject to an Adjusted Earnings per Share (“Adjusted EPS”) measurement whereby the award  
will normally lapse unless Adjusted EPS growth over the three-year period is at least 10% CAGR (the “EPS threshold”).

During the year, the Remuneration Committee granted Adam Binks, Chief Executive Officer, 250,000 performance 
shares with an exercise price of £0.01 and granted Martin Audcent, Chief Financial Officer, 150,000 performance 
shares with an exercise price of £0.01 (the “Awards”). The shares have an expiry date of 14 July 2029.

The awards of performance shares are also subject to continued employment, malus and clawback provisions  
and will vest in full on a takeover of the Company.

SysGroup plc Annual Report & Accounts 2020 
 
34

Directors’ Remuneration Report Continued

Directors’ Interests in Ordinary Shares of SysGroup plc

The Directors in office at the end of the year had interests in the ordinary share capital of the Company as shown 
below:

Director 

Mike Fletcher*

Michael Edelson*

Adam Binks

Martin Audcent*

Mark Quartermaine

Number of 
Ordinary Shares

Percentage
 Interest

1,787,179

858,179

220,134

117,499

76,923

3.62%

1.74%

0.45%

0.24%

0.16%

* The Directors’ interest in shares include directly held shares and interests held via related parties.

Directors’ Options

The Directors had interests in options over ordinary shares of the Company at the end of the year as shown below:

Employee 

Adam Binks

Martin Audcent

Directors’ Warrants

Options over  
ordinary shares

750,000

250,000

450,000

150,000

Grant Date

Expiry Date

26/06/2018

25/06/2028

15/07/2019

16/07/2018

15/07/2019

14/07/2029

15/07/2028

14/07/2029

The Directors held the following warrants over the ordinary shares of the Company at the end of the year as follows:

Director

Exercise Price

No. of Warrants

Grant Date

Expiry Date

Michael Edelson

200p

2,500

09/01/2012

08/01/2022

Michael Edelson’s warrants are exercisable at any time before 8 January 2022, the Company may require the 
exercise of these warrants if its shares are traded at a price in excess of 320p per share for a period of 60 business 
days and an aggregate value of bargains exceeding £60,000 occurs over that period.

SysGroup plc Annual Report & Accounts 2020 
35

Corporate 
Governance 
Report

SysGroup plc Annual Report & Accounts 202036

Corporate Governance Report

Introduction

The SysGroup Board seeks to follow the best practice in corporate governance as appropriate for a Company of our 
size, nature and stage of development. As a public company listed on AIM we recognise the trust placed in the Board 
by shareholders, employees and other stakeholders, and the importance of a corporate governance framework that 
is robust and effective.

All AIM companies have to operate a corporate governance code in compliance with AIM Rule 26 and the SysGroup 
Board have adopted the principles of the 2019 Quoted Companies Alliance Corporate Governance Code (“the QCA 
Code”) to support the Company’s governance framework. We set out below the appropriate disclosures of how  
the Company complies with the ten principles set out in the QCA Code, and where necessary we detail any areas  
of non-compliance. A full copy of the QCA Code is available from the QCA’s website: www.theqca.com.

Board of Directors

The Board comprises five Directors, two Executive Directors and three Non-Executive Directors, and reflects  
a complementary blend of different experience and backgrounds. 

The principal areas of Board responsibility are:

Identification and approval of acquisition opportunities and key investment decisions

•  Business strategy and performance review
•  Corporate governance and risk management
• 
•  Approval of financing and equity structure changes
•  Consideration of Senior employee appointments
•  Approval of the Annual Operating Plan, financial forecasts and Annual Report & Accounts

Day-to-day management is delegated to the Executive Directors who are charged with consulting the Board on all 
significant matters. Decisions are made promptly following full Board consultation when necessary and appropriate. 
The Executive Directors provide the Non-Executive Directors with full operational and financial information regularly 
to enable them to discharge their duties effectively and all Directors have access to independent professional 
advice at the Company’s expense, as and when required. 

The attendance at Board and Committee Meetings in the year was as follows:

Meetings held

Michael Edelson

Mike Fletcher

Mark Quartermaine

Adam Binks

Martin Audcent

Plc Board

Audit Committee

Remuneration 
Committee

12

12

10

11

12

12

4

4

4

3

4

4

2

2

2

2

-

-

SysGroup plc Annual Report & Accounts 202037

Corporate Governance Report Continued

Internal Controls

The Group has a system of internal controls which are designed to safeguard the assets of the Group and ensure  
the reliability of financial information for both internal use and external publication. As with all such systems, the goal 
is to manage risk within acceptable parameters rather than to eliminate risk entirely. Any system of internal controls 
can provide only reasonable, and not absolute, assurance that material financial irregularities will be detected or 
that risk of failure to achieve business objectives is eliminated. The Group insures against various risks and regularly 
reviews both the type and amount of external insurance that it buys.

The Directors consider that the system of internal controls operated effectively throughout the financial year and 
up to the date the financial statements were signed. Based on the size and complexity of the Group, the Board of 
Directors do not consider that there is a need for an internal audit function. 

QCA Code Principles

1.  Establish a strategy and business model which promote long-term value for shareholders 

SysGroup’s business strategy is to expand its position as a trusted provider of Managed IT Services & Cloud 
Hosting to clients predominantly in the UK. The Board believes that a business focused on the provision of 
Managed IT Services offers the highest growth opportunity, the potential for increased margins, longer-term 
contracts, and greater forward revenue visibility. The Group provides managed IT solutions to customers 
either as a fully outsourced service or as an extension to their existing IT department. We intend to continue to 
supplement organic growth with carefully considered acquisitions that add critical mass and provide benefits 
from economies of scale. Further detail on the Group’s strategy can be found in the strategic report on page 11. 

2.  Seek to understand and meet shareholder needs and expectations 

The Directors recognise the importance of listening to and communicating openly with the Company’s 
shareholders to ensure that the strategy, business model and financial performance are understood.  
We recognise that understanding what analysts and investors think about the Company helps the Board to 
formulate future strategy. The Directors actively seek to build relationships with our major institutional investors 
and shareholders. The Executive Directors meet our major shareholders individually following the release of  
the full year and interim accounts and are available for meetings at other times if requested. All shareholders 
are invited to attend the AGM. The Non-Executive Directors can also be contacted by shareholders if they  
wish to raise any matters. 

We see the Annual Report and Interim Announcement as key communications to our shareholders. In these 
Reports we provide a clear explanation of the business performance, financial position, organisation structure 
changes and prospects. 

All private and institutional investors are invited to attend the AGM where the Company Directors are present  
to answer any questions. Additionally, shareholders can contact the Company with any questions by using  
the investor enquiry email address on the website. 

3.  Take into account wider stakeholder and social responsibilities and their implications  

for long-term success 

In addition to our shareholders, we have a wider group of stakeholders who assist in creating value in the Group. 
We have strong relationships with customers and suppliers, and the service and delivery capability of our 
employees is of central importance. It is our teams that provide the high quality service to customers and we 
ensure that we continue to invest in them through appropriate training and development. 

SysGroup plc Annual Report & Accounts 2020 
 
 
 
 
 
38

Corporate Governance Report Continued

A high proportion of the Group’s managed services are provided under contracts ranging from twelve months to 
three years. We develop close working relationships with our customers through their use of our support services 
and by assisting them with suggested solutions to improve their IT infrastructure and processes. We request 
feedback from customers on a regular basis to assess how we are performing. 

The Group selects suppliers on the quality of their products or services and on competitive pricing. Long term 
relationships are particularly helpful in situations where we can work with the supplier to identify value creation 
opportunities. New suppliers are subject to due diligence take-on procedures and the Group makes regular 
monthly payments to suppliers. 

The Group’s employees are key stakeholders in the success of the business. We look to recruit high calibre 
individuals and the Group invests in their ongoing development needs through internal and external training.  
The Group offers competitive remuneration and benefits packages. All employees are encouraged to speak 
openly with line managers and colleagues, and Senior Leadership Team meetings are held once a week to 
ensure the team are working with co-ordination and focus on the right priorities. We believe that having  
a contemporary workplace environment is a key element to attract, retain and motivate our employees  
and we ensure our workplaces are vibrant and energising places to work.  

As an AIM listed Group, we recognise the importance of maintaining high quality regulatory compliance and 
internal governance. We comply with AIM, the Companies Act, Employment, GDPR, Health & Safety, Anti-Bribery 
and Corruption, and other relevant regulations. 

4.  Embed effective risk management, considering both opportunities and threats, throughout  

the organisation 

The principal risks and uncertainties of the Group are described in the Annual Report. In the monthly 
Board meetings, the Directors are updated on any significant issues that have arisen and the actions that 
management have taken to address them. 

The Directors acknowledge their responsibility for the Company’s and the Group’s systems of internal controls, 
which are designed to safeguard the assets of the Group and ensure the reliability of financial information 
for both internal use and external publication. Overall control is achieved by having reporting processes and 
systems that are appropriate to the size and complexity of the Group’s operations and by ensuring the workforce 
is sufficiently trained.  The Company and Group’s financial reporting procedures and policies are documented  
in a formalised Financial Reporting Procedures document. 

The Senior Leadership Team are responsible for monitoring and addressing the key risks of the business  
and any significant issues are escalated rapidly to the Executive Board. 

As the Group continues to grow the risks of the business and risk management framework will remain subject  
to regular review. 

5.  Maintain the board as a well-functioning, balanced team led by the chair 

The Board comprises five Directors, two Executives and three Non-Executives, and reflects a blend of different 
experience and backgrounds. There is a clear division of responsibility between the Chairman of the Board 
(a Non-Executive role) and the Chief Executive Officer. The Board considers the Non-Executive Directors to be 
independent in character and judgement notwithstanding their shareholding and/or share warrants in the 
Group. The Board of Directors meet regularly, usually monthly and at least ten times a year. Additional Board 
meetings are sometimes held outside the regular calendar of dates and these may be attended by telephone 
conference.  The Board, through the Chairman and the Non-Executive Directors, as well as the Executive 
Directors, maintains regular contact with its advisers and seeks to ensure that the Board develops  
an understanding of the views of the major shareholders of the Company. 

SysGroup plc Annual Report & Accounts 2020 
 
 
 
 
 
 
 
39

Corporate Governance Report Continued

The Company has effective procedures in place to monitor Directors’ conflicts of interests which are reported  
to and dealt with by the Board. 

The Board is satisfied that it has a suitable balance between Executive and Non-Executive Directors  
and is sufficiently resourced to discharge its duties and responsibilities effectively. 

6.  Ensure that between them the directors have the necessary up-to-date experience,  

skills and capabilities 

The Board is satisfied that the Directors have an appropriate level of experience, skills and capabilities to 
effectively discharge their duties and responsibilities. The recruitment of Executive and Non-Executive Directors 
is carefully considered and profiled to match against the specific requirements of the Group. Details of the skills 
and experience of each of the Directors can be found in the Annual Report as well as on the Company’s website. 

All members of the Board receive training as required and can take independent professional advice if 
necessary, in the furtherance of their duties.  

At each Annual General Meeting of the Company one-third of the Directors retire from office by rotation and  
a Director retiring by rotation is eligible for re-election. Subject to the provisions of the Act and of the Articles,  
the Directors to retire in every year shall include (so far as necessary to obtain the number required) any Director 
who wishes to retire and not to offer himself for re-election. Any further Directors so to retire are those who have 
been longest in office since their last appointment or reappointment.  

Unless recommended by the Directors for appointment, no person other than a Director retiring at the meeting 
shall be eligible for appointment to the office of Director at any General Meeting unless the Company receives 
notice in writing by a member duly qualified to attend and vote at the meeting with the necessary particulars 
and authorities. The notice must be received not less than seven nor more than 28 days before the day 
appointed for the meeting.   

7.  Evaluate board performance based on clear and relevant objectives, seeking continuous improvement 

The Chairman of the Board is responsible for assessing the individual contributions of the Directors and this is 
reviewed on an ongoing basis. The Chairman is satisfied that all the Directors are making valued contributions 
and the Board is working effectively together. The Company does not currently have a formal appraisal process 
for Directors, but we shall keep this under review. 

Promote a corporate culture that is based on ethical values and behaviours 

The Directors both individually and together as a Board are committed to promoting ethical values and 
behaviours throughout the organisation. SysGroup has a well-established set of corporate values that  
are communicated and understood throughout the organisation, these are: 

Love what you do 

• 
•  Work smart 
•  Own it 
•  Delight your customers 
Be bold and deliver 
• 

SysGroup plc Annual Report & Accounts 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
40

Corporate Governance Report Continued

The Board and Senior Leadership Team have key roles in promoting, demonstrating and embedding these 
values across the Group. All new employees are provided with an Employee Handbook on joining the 
organisation which explains all the key internal policies including the Security Policy, Health & Safety Policy,  
Anti-Corruption and Bribery Policy, Whistleblowing Policy, and Data Protection Policy.  These policies are also 
available to view on our Group’s online corporate platform “SysHub” which also offers employee benefits and 
Company latest news. We use personality insight tools in our recruitment processes and we seek to recruit 
candidates who fit well with our corporate values as well as for having the appropriate skills, knowledge and 
experience for the roles. The Group has a range of policies which are aimed at retaining and providing incentives 
for key staff. Objectives are set for departments and employees that are derived from the Group’s business 
objectives. The Group has a clear and well-understood organisational structure and each employee knows  
his or her line of accountability. 

Maintain governance structures and processes that are fit for purpose and support good  

decision-making by the board 

The Directors recognise the importance of having a robust system of governance to ensure there are 
appropriate levels of internal control for financial reporting, risk management, compliance and corporate 
responsibility. 

Board Meetings 
Board meetings are attended by the Directors in person and are held on scheduled calendar dates, usually 
every month and at least ten times a year. If a Director is unable to attend in person, they may attend instead 
by telephone conference. An agenda and relevant Board papers are circulated in advance of the meeting to 
allow the Directors sufficient time to review. The Board meeting is chaired by the Chairperson, Michael Edelson, 
and all matters on the agenda are covered with the opportunity for additional matters to be raised. Minutes are 
recorded for each meeting, reviewed by all Directors, and signed when approved by the Chairperson. 

Matters reserved for the Board include delegation of authority, annual budget approval, acquisitions and 
business disposals, senior management recruitment and remuneration, capital structure changes, corporate 
governance, and the approval of the interim and annual report and accounts. The Board is also responsible  
for reviewing the effectiveness of the internal controls and risk management framework. 

Audit Committee  
The membership of the Company’s Audit Committee comprises Michael Edelson, Mark Quartermaine and Mike 
Fletcher. Mike Fletcher is the Chairman of this Committee. The Audit Committee meets at least three times a year 
and is responsible for reviewing the integrity of the financial statements of the Group , the Group’s compliance 
with legal and regulatory requirements, and the adequacy and effectiveness of the Group’s internal financial 
controls. It reviews the external auditors’ performance and independence and makes recommendations to the 
Board on the appointment of the auditors.  

During the year to 31 March 2020, there were four Audit Committee meetings and the principal items are detailed 
below.  

• 
• 
• 
• 
• 
• 

• 

BDO auditor independence, audit fee and engagement letters 
Adoption of the new standard, IFRS16 Leases 
Review of the Group’s classification of Cash Generating Units 
Review of Going Concern & Viability 
Review of the BDO Planning, Interim and Full Year Audit Review reports 
Review and approval of the Interim Results Announcement, Preliminary Announcement  
and Annual Report & Accounts 
Review and approval of the Management Letters of Representation 

SysGroup plc Annual Report & Accounts 2020 
 
 
 
 
 
 
 
 
 
41

Corporate Governance Report Continued

The Group have not included a separate Audit Committee report in its financial statements, the contents of such 
a report including the principal risk and uncertainties, the role and structure of the audit committee and the 
corporate governance disclosure are separately included throughout the report and have been reviewed by  
the Audit Committee. 

Remuneration Committee  
The membership of the Company’s Remuneration Committee comprises Michael Edelson, Mike Fletcher and 
Mark Quartermaine. Mark Quartermaine is the Chairman. The Committee meets at least twice a year and 
is responsible for determining and reviewing with the Board the policy for the remuneration of the Executive 
Directors and such other members of the executive management it is designated to consider. Within the terms 
of the agreed policy, it determines the total individual remuneration of the Executive Directors. The Remuneration 
Committee also approves the design of, and determines targets for, any performance related pay schemes, 
reviews the design of any share incentive plans, determines the awards to the Executive Directors and 
determines the policy for, and scope of, pension arrangements for each Executive Director. 

During the year to 31 March 2020, two Remuneration Committee meetings were held and the principal items 
were to approve the grant of 400,000 EMI and Unapproved share options to the Executive Directors and to 
approve an allocation of up to 350,000 share options to be granted to other employees at the discretion  
of the Executive Directors.  

8.  Communicate how the Company is governed and is performing by maintaining a dialogue  

with shareholders and other relevant stakeholders 

The Annual Report is a key deliverable to our shareholders to explain how our business is performing and our 
approach to governance and risk management. In the Annual Report we aim to provide all relevant information 
that allows shareholders to gain a clear understanding of how we manage the business and we shall continue 
to identify areas of disclosure that can be enhanced. 

We arrange regular meetings for our principal shareholders to meet with the Executive Directors so they can 
receive an update on the business and have the opportunity to ask questions. Broker research notes on the 
Group are also available for investors to review. Across the financial year, the regular communications to 
shareholders are: 

• 
• 
• 
• 
• 
• 

Preliminary Announcement 
Annual Report & Accounts 
Interim Announcement 
Annual General Meeting 
Institutional shareholder meetings following Results Announcements and on request 
Regulatory RNS Announcements  

Shareholders can find information on the Board of Directors, Shareholder Circulars, Articles of Association, 
Admission Document, Financial Reports and Regulatory Announcements on our sysgroupplc.com website.

Rule 21 of The AIM Rules for Companies and MAR (“Market Abuse Regulation”)

The Group complies with Rule 21 of the AIM Rules relating to dealing during close periods.  The Group has  
a reasonable and effective dealing policy in place.  All employees are notified when the Company enters  
and exits close periods but the dealing code in any event requires that an employee seeks permission from  
certain designated people before trading in the shares of the Group. 

SysGroup plc Annual Report & Accounts 2020 
 
 
 
 
 
42

Statement 
of Directors’ 
Responsibilities

SysGroup plc Annual Report & Accounts 202043

Statement of Directors’ 
Responsibilities

The Directors are responsible for preparing the Annual Report and the Financial Statements in accordance  
with applicable law and regulations. 

Company law requires the Directors to prepare Financial Statements for each financial year.  Under that law the 
Directors have elected to prepare the Group and Company financial statements in accordance with International 
Financial Reporting Standards (IFRSs) as adopted by the European Union.  Under Company law the Directors must  
not approve the Financial Statements unless they are satisfied that they give a true and fair view of the state of 
affairs of the Group and Company and of the profit or loss of the Group for that period.  The Directors are also 
required to prepare financial statements in accordance with the rules of the London Stock Exchange for companies 
trading securities on Alternative Investment Market.

In preparing these Financial Statements, the Directors are required to:

•  select suitable accounting policies and then apply them consistently;
•  make judgements and accounting estimates that are reasonable and prudent;
•  state whether they have been prepared in accordance with IFRSs as adopted by the European Union,  

subject to any material departures disclosed and explained in the financial statements; and

•  prepare the Financial Statements on the going concern basis unless it is inappropriate to presume that  

the Company will continue in business.

The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the 
Company’s transactions and disclose with reasonable accuracy at any time the financial position of the Company 
and enable them to ensure that the Financial Statements comply with the requirements of the Companies Act 2006.  
They are also responsible for safeguarding the assets of the Company and hence for taking reasonable steps for the 
prevention and detection of fraud and other irregularities.

Website Publication

The Directors are responsible for ensuring the Annual Report and the Financial Statements are made available  
on a website.  Financial statements are published on the Company’s website in accordance with legislation in 
the United Kingdom governing the preparation and dissemination of financial statements, which may vary from 
legislation in other jurisdictions.  The maintenance and integrity of the Company’s website is the responsibility  
of the Directors.  The Directors’ responsibility also extends to the ongoing integrity of the financial statements 
contained therein.

By order of the Board

Martin Audcent
Company Secretary
30 June 2020

SysGroup plc Annual Report & Accounts 2020 
44

Independent 
Auditor’s Report  
to the Members  
of SysGroup plc

SysGroup plc Annual Report & Accounts 202045

Independent Auditor’s Report  
to the Members of SysGroup plc

Opinion

We have audited the financial statements of SysGroup plc (the ‘Parent Company’) and its subsidiaries (the ‘Group’) 
for the year ended 31 March 2020 which comprise the consolidated statement of comprehensive income, the 
consolidated and Company statement of financial position, the consolidated and Company statement of changes 
in equity, the consolidated and Company statement of cash flows and notes to the financial statements, including  
a summary of significant accounting policies. 

The financial reporting framework that has been applied in the preparation of the financial statements is applicable 
law and International Financial Reporting Standards (IFRSs) as adopted by the European Union and, as regards the 
Parent Company financial statements, as applied in accordance with the provisions of the Companies Act 2006.

In our opinion: 

 •

 •

 •

 •

the financial statements give a true and fair view of the state of the Group’s and of the Parent Company’s affairs 
as at 31 March 2020 and of the Group’s loss for the year then ended;
the Group financial statements have been properly prepared in accordance with IFRSs as adopted by the 
European Union;
the Parent Company financial statements have been properly prepared in accordance with IFRSs as adopted  
by the European Union and as applied in accordance with the provisions of the Companies Act 2006; and
the financial statements have been prepared in accordance with the requirements of the Companies Act 2006.

Basis for Opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable 
law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit 
of the financial statements section of our report. We are independent of the Group and the Parent Company in 
accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, 
including the FRC’s Ethical Standard as applied to listed entities, and we have fulfilled our other ethical responsibilities 
in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and 
appropriate to provide a basis for our opinion.

Conclusions Relating to Going Concern

We have nothing to report in respect of the following matters in relation to which the ISAs (UK) require us to report  
to you where:

 •

 •

the Directors’ use of the going concern basis of accounting in the preparation of the financial statements is not 
appropriate; or
the Directors have not disclosed in the financial statements any identified material uncertainties that may cast 
significant doubt about the Group’s or the Parent Company’s ability to continue to adopt the going concern basis 
of accounting for a period of at least twelve months from the date when the financial statements are authorised 
for issue.

SysGroup plc Annual Report & Accounts 202046

Independent Auditor’s Report to the Members of SysGroup plc Continued

Key Audit Matters

Key audit matters are those matters that, in our professional judgment, were of most significance in our audit of the 
financial statements of the current period and include the most significant assessed risks of material misstatement 
(whether or not due to fraud) we identified, including those which had the greatest effect on: the overall audit 
strategy, the allocation of resources in the audit; and directing the efforts of the engagement team. These matters 
were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion 
thereon, and we do not provide a separate opinion on these matters.

Revenue recognition

How we addressed the key audit matter in the audit

The group has a number of different revenue streams, each  
of which has a different revenue recognition policy dependent 
on the specific terms of the transfer of goods or the service 
provided. Full details of these policies can be found in note 1  
to the financial statements.

There are a number of judgements involved in the application 
of IFRS15, the revenue recognition standard, including 
determining the appropriate timing of revenue recognition 
and in the unbundling of contracts that relate to the provision 
of more than one service and/or product. 

Because of this we determined revenue recognition to be  
a key audit matter.

We reviewed the Group’s revenue recognition policies for all 
revenue streams to ensure that these were in accordance 
with accounting standards. We evaluated Management’s 
assessment of the performance obligations in relation to the 
IFRS 15 criteria and whether revenue should be recognised  
at a point in time or over time and challenged the key 
judgements made by Management. 

We agreed the revenue recognition criteria for a sample 
of new contracts and checked that assumptions and 
judgements made were in accordance with the underlying 
contracts 

During the year, the group acquired a new subsidiary, Hub 
Network Services Limited. We checked that the revenue 
recognition policies for this company was consistent with 
both IFRS15 and other group companies.

Key observation: We are satisfied that the group’s revenue 
recognition is materially correct.

Our Application of Materiality

We apply the concept of materiality both in planning and performing our audit, and in evaluating the effect of 
misstatements.  We consider materiality to be the magnitude by which misstatements, individually or in aggregate 
and including omissions, could reasonably be expected to influence the economic decisions of reasonable 
users that are taken on the basis of financial statements. Misstatements below these levels will not necessarily be 
evaluated as immaterial as we also take into account the nature of identified misstatements, and the particular 
circumstances of their occurrence, when evaluating their effect on the financial statements as a whole.

Based on our professional judgement, materiality for the Group financial statements as a whole was set as follows:

Group Materiality:

Basis for Materiality:

£120,000 (2019: £100,000)

0.6% of revenue (2019: 0.75% of revenue)

Rationale for the benchmark adopted: 
The Group has continued to make losses in the current period and therefore revenue was considered the most 
stable and relevant measure and the percentage determined was considered appropriate for a listed entity.

Parent Company Materiality:

£60,000 (2019: £60,000)

Basis for Materiality:

Capped at 50% of group materiality (2019 – Capped at 60%  
of group materiality).

SysGroup plc Annual Report & Accounts 2020 
47

Independent Auditor’s Report to the Members of SysGroup plc Continued

Rationale for the benchmark applied: 
The Parent Company does not recognise any external revenue and so a revenue basis was not considered 
appropriate and materiality was capped at a percentage of Group materiality.

In order to reduce to an appropriately low level the probability that any misstatements exceed materiality we 
use a lower materiality level, performance materiality, to determine the extent of testing needed.  Importantly, 
misstatements below these levels will not necessarily be evaluated as immaterial as we also take account of the 
nature of identified misstatements, and the particular circumstances of their occurrence, when evaluating their 
effect on the financial statements as a whole.  Performance materiality for the Group financial statements was 
set at £90,000 (2019: £75,000) and for the parent Company £45,000 (2019: £45,000) representing 75% of materiality.  
The performance materiality threshold was selected based on the expected low level of misstatements and the 
relatively low number of accounts that are subject to management estimation.

Component materiality was set at levels between £30,000 and £100,000 (2019: £30,000 to £60,000).

We agreed with the Audit Committee that we would report all individual audit differences identified during the 
course of the audit in excess of £5,000 (2019: £5,000).  We also agreed to report differences below this threshold  
that, in our view, warranted reporting on qualitative grounds. 

An Overview of the Scope of Our Audit

Our Group audit was scoped by obtaining an understanding of the Group and its environment, including the Group’s 
system of internal control, and assessing the risks of material misstatement in the financial statements.

We also addressed the risk of management override of internal controls, including assessing whether there was 
evidence of bias by the Directors that may have represented a risk of material misstatement due to fraud.

The Group operates through a number of legal entities, which form reporting components. Significant components 
were defined as those reporting components contributing more than 15% towards Group assets, turnover or profits.  
The Group manages its operations from the UK and the financial information relating to the parent Company and  
all other components of the Group including 5 significant components and 1 non-significant component were 
subject to full scope audit by the Group audit team.

As a consequence of the audit scope determined, we achieved coverage of 100% (2019: 100%) of revenue, 100%  
(2019: 100%) of profit before tax and 99% (2019: 100%) of net assets.

Other Information

The Directors are responsible for the other information. The other information comprises the information included  
in the Annual Report and Accounts, other than the financial statements and our auditor’s report thereon. Our opinion 
on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated 
in our report, we do not express any form of assurance conclusion thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and,  
in doing so, consider whether the other information is materially inconsistent with the financial statements or our 
knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material 
inconsistencies or apparent material misstatements, we are required to determine whether there is a material 
misstatement in the financial statements or a material misstatement of the other information. If, based on the work 
we have performed, we conclude that there is a material misstatement of this other information, we are required  
to report that fact. We have nothing to report in this regard.

SysGroup plc Annual Report & Accounts 202048

Independent Auditor’s Report to the Members of SysGroup plc Continued

Opinions on Other Matters Prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

 •

 •

the information given in the strategic report and the Directors’ report for the financial year for  
which the financial statements are prepared is consistent with the financial statements; and
the strategic report and the Directors’ report have been prepared in accordance with applicable  
legal requirements.

Matters on Which We Are Required to Report by Exception

In the light of the knowledge and understanding of the Group and the Parent Company and its environment 
obtained in the course of the audit, we have not identified material misstatements in the strategic report  
or the Directors’ report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires 
us to report to you if, in our opinion:

 • adequate accounting records have not been kept by the Parent Company, or returns adequate for our audit  

have not been received from branches not visited by us; or
the Parent Company financial statements are not in agreement with the accounting records and returns; or

 •
 • certain disclosures of Directors’ remuneration specified by law are not made; or 
 • we have not received all the information and explanations we require for our audit.

Responsibilities of Directors

As explained more fully in the statement of Directors’ responsibilities, the Directors are responsible for the 
preparation of the financial statements and for being satisfied that they give a true and fair view, and for such 
internal control as the Directors determine is necessary to enable the preparation of financial statements that  
are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the Directors are responsible for assessing the Group’s and the Parent 
Company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern  
and using the going concern basis of accounting unless the Directors either intend to liquidate the Group or the 
Parent Company or to cease operations, or have no realistic alternative but to do so.

Auditor’s Responsibilities for the Audit of the Financial Statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free 
from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. 
Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance 
with ISAs (UK) will always detect a material misstatement when it exists.

Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate,  
they could reasonably be expected to influence the economic decisions of users taken on the basis of these 
financial statements.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting  
Council’s website : www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

SysGroup plc Annual Report & Accounts 202049

Independent Auditor’s Report to the Members of SysGroup plc Continued

Use of Our Report

This report is made solely to the Parent Company’s members, as a body, in accordance with Chapter 3 of Part 16 
of the Companies Act 2006.  Our audit work has been undertaken so that we might state to the Parent Company’s 
members those matters we are required to state to them in an auditor’s report and for no other purpose.  To the 
fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the Parent Company 
and the Parent Company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

Gary Harding
Senior Statutory Auditor
30 June 2020

For and on behalf of BDO LLP

Statutory Auditor

Manchester

United Kingdom

BDO LLP is a limited liability partnership registered in England and Wales  

(with registered number OC305127)

SysGroup plc Annual Report & Accounts 202050

Consolidated 
Statement of 
Comprehensive 
Income

SysGroup plc Annual Report & Accounts 2020Consolidated Statement  
of Comprehensive Income

For the year ended 31 March 2020

Revenue

Cost of sales

Gross profit

Operating expenses before depreciation, amortisation, 
exceptional items and share based payments

 Adjusted EBITDA

Depreciation

Amortisation of intangibles

Exceptional items

Share based payments

Administrative expenses

Operating loss

Finance costs

Loss before taxation

Taxation

Total comprehensive loss attributable to the  
equity holders of the company

Basic loss per share (EPS)

Diluted loss per share (EPS)

Notes

4

14

13

8

9

6

12

11

11

2020
Group 
£’000

19,492

(8,291)

11,201

(8,387)

2,814

(847)

(1,321)

(475)

(199)

(11,229)

(28)

(206)

(234)

112

(122)

(0.2p)

(0.2p)

51

2019 
Group 
£’000

12,773

(4,994)

7,779

(6,366)

1,413

(494)

(723)

(736)

(119)

(8,438)

(659)

(167)

(826)

104

(722)

(2.8p)

(2.8p)

SysGroup plc Annual Report & Accounts 2020 
 
 
 
 
 
 
 
52

Consolidated 
Statement of 
Financial Position

SysGroup plc Annual Report & Accounts 202053

Consolidated Statement  
of Financial Position

As at 31 March 2020

Notes

2020 
Group 
£’000

2019 
Group 
£’000

Assets

Non-current assets

Goodwill

Intangible assets

Property, plant and equipment

Current assets

Trade and other receivables

Cash and cash equivalents

Total Assets

Equity and Liabilities

Equity attributable to the equity shareholders of the parent

Called up share capital

Share premium reserve

Other reserve

Translation reserve

Retained earnings

Non-current liabilities

Contingent consideration

Bank loan

Lease liabilities

Deferred taxation

Current liabilities

Trade and other payables

Contingent consideration 

Contract liabilities

Bank loan

Lease liabilities

Total Equity and Liabilities

13

13

14

16

20

17

18

18

12

17

17

18

18

15,554

6,188

1,824

23,566

2,726

3,036

5,762

29,328

494

9,080

2,328

4

8,163

20,069

-

1,146

441

1,200

2,787

3,488

1,000

1,465

251

268

6,472

29,328

15,508

6,173

1,420

23,101

2,856

3,376

6,232

29,333

494

9,080

2,129

4

8,370

20,077

1,000

1,397

81

1,120

3,598

3,992

-

1,238

224

204

5,658

29,333

SysGroup plc Annual Report & Accounts 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statement of Financial Position Continued

The financial statements on pages 51 to 94 were approved by the Board and authorised on 30 June 2020.

54

Martin Audcent
Director

Registered number 06172239

SysGroup plc Annual Report & Accounts 202055

Company  
Statement of 
Financial Position

SysGroup plc Annual Report & Accounts 202056

Company Statement  
of Financial Position

As at 31 March 2020

Notes

2020 
Company
£’000

2019
Company  
£’000

Assets

Non-current assets

Investments

Intangible assets

Property, plant and equipment

Current assets

Trade and other receivables

Cash and cash equivalents

Total Assets

Equity and Liabilities

Equity attributable to the equity shareholders of the parent

Called up share capital

Share premium reserve

Other reserve

Retained earnings

Non-current liabilities

Contingent consideration

Bank loan

Lease liabilities

Current liabilities

Contingent consideration

Amounts due to subsidiary undertakings

Trade and other payables

Bank loan

Lease liabilities

Total Equity and Liabilities

15

14

16

20

17

18

18

17

17

17

18

18

24,895

8

194

25,097

314

217

531

25,628

494

9,080

2,328

6,421

18,323

-

1,146

104

1,250

1,000

4,110

655

251

39

6,055

25,628

23,235

17

95

23,347

462

628

1,090

24,437

494

9,080

2,129

6,592

18,295

1,000

1,397

-

2,397

-

2,868

653

224

-

3,745

24,437

SysGroup plc Annual Report & Accounts 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Company Statement of Financial Position Continued

As permitted by section 408 of the Companies Act 2006, the holding Company’s statement of comprehensive 
income has not been included in the financial statements. For the year ended 31 March 2020, the Company  
made a loss of £159,000 (FY19: loss of £941,000). 

57

Martin Audcent
Director

Registered number 06172239

SysGroup plc Annual Report & Accounts 202058

Consolidated 
Statement of 
Changes in Equity

SysGroup plc Annual Report & Accounts 202059

Total 
£’000

11,337

(722)

(722)

119

(657)

10,000

9,462

Consolidated Statement 
of Changes in Equity

For the year ended 31 March 2020

Attributable to equity holders of the parent

Translation 
reserve
£’000

Retained 
earnings
£’000

9,092

(722)

(722)

-

-

-

-

At 31 March 2018

Comprehensive income

Loss for the period

Total Comprehensive income

Distributions to owners

Share options granted

Issue of share capital - fees

Issue of share capital - placing

Total Distributions to owners

At 31 March 2019

Balance as at 31 March 2019  
(as previously stated)

Adjustment on adoption of IFRS16

As at 1 April 2019 (restated)

Comprehensive income

Loss for the period

Total Comprehensive income

Distributions to owners

Share options granted

Total Distributions to owners

Share 
capital
£’000

231

-

-

-

-

263

263

494

494

-

494

-

-

-

-

Share 
premium 
reserve 
£’000

-

-

-

-

(657)

9,737

9,080

9,080

9,080

-

9,080

-

-

-

-

Other 
reserve
£’000

2,010

-

-

119

-

-

119

2,129

2,129

-

2,129

-

-

199

199

At 31 March 2020

494

9,080

2,328

The following describes the nature and purpose of each reserve within equity:

4

-

-

-

-

-

-

4

4

-

4

-

-

-

-

4

8,370

20,077

8,370

20,077

(85)

8,285

(122)

(122)

-

-

(85)

19,992

(122)

(122)

199

199

8,163

20,069

Reserve

Description and purpose

Share Premium Reserve

Amount subscribed for share capital in excess of nominal values.

Other Reserve

Translation Reserve

Amount reserved for share based payments to be released over the life of the 
instruments and the equity element of convertible loans.

Amount represents differences in relation to the consolidation of subsidiary 
companies which are accounted for in currencies other than the Group’s functional 
currency.

Retained Earnings

All other net gains and losses and transactions with owners not recognised elsewhere.

SysGroup plc Annual Report & Accounts 2020 
 
 
 
 
 
 
 
 
 
 
 
 
60

Company  
Statement of 
Changes in Equity

SysGroup plc Annual Report & Accounts 202061

Total
£’000

9,774

(941)

(941)

119

(657)

10,000

9,462

Company Statement  
of Changes in Equity

For the year ended 31 March 2020

Attributable to equity holders of the Company

At 31 March 2018

Comprehensive income

Profit for the period

Total Comprehensive income

Distributions to owners

Share options granted

Issue of share capital - fees

Issue of share capital - placing

Total Distributions to owners

At 31 March 2019

Balance as at 31 March 2019  
(as previously stated)

Adjustment on adoption of IFRS16

As at 1 April 2019 (restated)

Comprehensive income

Loss for the period

Total Comprehensive income

Distributions to owners

Share options granted

Total Distributions to owners

Share 
capital 
£’000

231

-

-

-

-

263

263

494

494

-

494

-

-

-

-

Share 
premium 
reserve 
£’000

-

-

-

-

(657)

9,737

9,080

9,080

9,080

-

9,080

-

-

-

-

Other 
reserve 
£’000

Retained 
earnings 
£’000

2,010

7,533

-

-

119

-

-

119

(941)

(941)

-

-

-

-

2,129

6,592

18,295

2,129

-

2,129

-

-

199

199

6,592

18,295

(12)

6,580

(159)

(159)

-

-

(12)

18,283

(159)

(159)

199

199

At 31 March 2020

494

9,080

2,328

6,421

18,323

SysGroup plc Annual Report & Accounts 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
62

Consolidated 
Statement  
of Cashflows

SysGroup plc Annual Report & Accounts 202063

Consolidated Statement  
of Cashflows

For the year ended 31 March 2020

Notes

13,14

6

12

14

13

10

10

10

Cashflows used in operating activities

Loss after tax

Adjustments for:

Depreciation and amortisation

Finance costs

Share based payments

Taxation

Operating cashflows before movement  
in working capital

(Decrease)/increase in trade and other receivables

(Decrease)/increase in trade and other payables 

Operating cashflows before interest and tax

Interest paid

Taxation paid

Operational cashflows

Cashflows from investing activities

Payments to acquire property, plant & equipment

Payments to acquire intangible assets

Acquisition of subsidiary companies

Amounts received in respect of previous acquisitions

Cash acquired with acquisitions

Net cash used in investing activities

Cashflows from financing activities

Net proceeds from issue of ordinary share capital

Repayment of loan facility including fees

Capital/principal paid on lease liabilities

Net cash from financing activities

Net (decrease) / increase in cash and cash equivalents

Cash and cash equivalents at the beginning of the year

Cash and cash equivalents at the end of the year

2020
Group  
£’000

2019
Group 
£’000

(122)

2,168

206

199

(112)

2,339

501

(533)

2,307

(205)

(172)

1,930

(353)

(190)

(1,911)

252

609

(1,593)

-

(224)

(453)

(677)

(340)

3,376

3,036

(722)

1,226

167

119

(104)

686

(188)

275

773

(123)

(49)

601

(296)

-

(7,956)

-

949

(7,303)

9,343

(383)

(197)

8,763

2,061

1,315

3,376

SysGroup plc Annual Report & Accounts 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
64

Company 
Statement  
of Cashflows

SysGroup plc Annual Report & Accounts 202065

Company Statement  
of Cashflows

For the year ended 31 March 2020

Notes

2020
Company  
£’000

2019
Company 
£’000

Cashflows used in operating activities

Loss after tax

Adjustments for:

Depreciation and amortisation

Finance costs

Share based payments

Operating cashflows before movement  
in working capital

Decrease/(Increase) in trade and other receivables

Increase in trade and other payables 

Operating cashflows before interest and tax

Interest paid

Operational cashflows

Cashflows from investing activities

Payments to acquire property, plant & equipment

Acquisition of subsidiary companies

Amounts received in respect of previous acquisitions

Net cash used in investing activities

Cashflows from financing activities

Net proceeds from issue of ordinary share capital

Repayment of loan facility

Capital/principal paid on lease liabilities

Net cash (outflow)/inflow from financing activities

Net (decrease)/increase in cash and cash equivalents

Cash and cash equivalents at the beginning of the year

Cash and cash equivalents at the end of the year

16

17

14

10

10

(159)

100

169

199

309

148

1,244

1,701

(169)

1,532

(33)

(1,911)

252

(1,692)

-

(224)

(27)

(251)

(411)

628

217

(941)

67

152

119

(603)

(327)

644

(286)

(108)

(394)

(99)

(7,956)

-

(8,055)

9,343

(382)

-

8,961

512

116

628

SysGroup plc Annual Report & Accounts 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
66

Notes to the 
Consolidated 
Financial 
Statements

SysGroup plc Annual Report & Accounts 202067

Notes to the Consolidated  
Financial Statements

For the year ended 31 March 2020

1. Accounting Policies

SysGroup Plc (the ‘Company’) is a Company incorporated and domiciled in the United Kingdom. The Company’s 
registered office is at Walker House, Exchange Flags, Liverpool, L2 3YL. These consolidated financial statements 
comprise the Company and its subsidiaries (together referred to as the ‘Group’).

Statement of Compliance
These Group and Company financial statements have been prepared in accordance with International Financial 
Reporting Standards (IFRSs and IFRIC interpretations) as endorsed by the European Union (“endorsed IFRS”) and with 
those parts of the Companies Act 2006 applicable to companies preparing their accounts under endorsed IFRS.

Basis of Preparation
The principal accounting policies adopted in the preparation of the Financial Statements are set out below. The 
policies have been consistently applied to all the years presented, unless otherwise stated. The consolidated 
financial statements have been prepared under the historical cost basis, except for the revaluation of certain 
financial liabilities which have been valued in accordance with IFRS9. This is the first set of Group’s financial 
statements in which IFRS16 has been applied.

The preparation of financial statements in compliance with adopted IFRS requires the use of certain critical 
accounting estimates. It also requires Group management to exercise judgement in applying the Group’s 
accounting policies. The areas where significant judgements and estimates have been made in preparing the 
financial statements and their effect are disclosed in note 2. The financial statements are presented in pounds 
sterling, rounded to the nearest thousand, unless otherwise stated. 

Going Concern
The Directors have prepared the financial statements on a going concern basis which assumes that the Group  
and the Company will continue to meet liabilities as they fall due. 

The Board recognises that the Group is trading in an economy that has suffered a significant downturn following 
the onset of the COVID-19 pandemic and there is considerable uncertainty in the timing and rate of recovery. The 
Group has an operating model with circa 75% of revenue deriving from contracted managed IT services which is 
a continuous service supply to customers and largely uninterrupted by the impact of COVID-19. The Group has a 
resilient financial position with a cash balance of £3.04m and a net cash position of £0.45m at 31 March 2020. Net 
cash includes a £1.4m Senior Term loan with Santander at 31 March 2020 which is subject to quarterly loan covenant 
tests which are calculated on a 12-month rolling basis for interest cover, net debt to Adjusted EBITDA leverage and 
debt service cover. 

The Directors have reviewed the financial forecasts and a Reverse Stress Test model. The Reverse Stress Test model 
has allowed the Board to assess a significant downside scenario set to the point where the bank loan covenants 
would breach. The projected trading forecasts and resultant cashflows, together with the confirmed loan facilities 
and other sources of finance, taking account of reasonably possible changes in trading performance, show that  
the Group can continue to operate within the current facilities available to it.

SysGroup plc Annual Report & Accounts 202068

Notes to the Consolidated Financial Statements Continued

The Directors therefore have a reasonable expectation that the Group has adequate resources to continue  
in operational existence for the foreseeable future and thus they continue to adopt the going concern basis  
of accounting in preparing the financial statements.

New standards and interpretations 
A number of new standards and amendments to standards and interpretations have been issued during the year 
ended 31 March 2020. The Group has adopted all of the new and revised standards and interpretations issued by 
the IASB and the International Financial Reporting Interpretations Committee (IFRIC) of the IASB, as they have been 
adopted by the European Union, that are relevant to its operations and effective for accounting years beginning 
on 1 January 2019.  Other new amended standards and interpretations issued by the IASB that apply to the financial 
statements do not impact the Group as they are either not relevant to the Group’s activities or require accounting 
which is consistent with the Group’s current accounting policies.

New standards not yet effective
There are a number of standards and amendments to standards, and interpretations which have been issued by 
the IASB that are effective in future accounting periods that the Group has decided not to adopt early. SysGroup plc 
is currently assessing the impact of these new standard and amendments. The Group does not expect any other 
standards issued by the IASB, but not yet effective, to have a material outcome on the Group.

IFRS16 - Leases
IFRS16 has replaced IAS17 Leases and the new standard became effective for the period commencing after 1 
January 2019.  The Group has adopted IFRS16 using the modified retrospective basis with recognition of a transitional 
adjustment on the date of initial application being 1 April 2019 and therefore comparatives have not been restated. 
IFRS 16 introduces a single lessee accounting model, where the Group now recognises a lease liability and a right of 
use asset for all leases. The group has no significant leasing activities acting as a lessor. On adoption of IFRS16 the 
group recognised a right of use asset in relation to the lease of motor vehicles, office space and equipment. 

At 1 April 2019

Recognition of right of use assets on initial application of IFRS16

Additions

Disposals

Interest expense

Lease payments

At 31 March 2020

Repayment of lease liabilities are analysed as follows:

Due within 1 year

Instalments due after 1 year but no more than 5 years

Instalments due after 5 years

Land & 
Buildings 
£’000

Plant & 
Machinery 
£’000

Motor 
Vehicles 
£’000

-

578

204

(80)

28

(207)

523

247

-

130

-

14

(232)

159

38

-

-

-

3

(14)

27

Total 
£’000

285

578

334

(80)

45

(453)

709

2020 
£’000

268

441

-

The weighted average incremental borrowing rate applied to lease liabilities on 1 April 2019 was 4%.

SysGroup plc Annual Report & Accounts 2020 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements Continued

Reconciliation to operating lease commitment 
The aggregate lease liability recognised in the statement of financial position at 1 April 2019 and the Group’s operating  

lease commitment at 31 March 2019 can be reconciled as follows:

Operating lease commitment at 31 March 2019

Effect of estimating for the purpose of IFRS 16 that lease break clause will not be exercised  
(i.e. present value of lease payments to be made after the transition date)

Discounting

Aggregate lease liability at 1 April 2019

69

2020 
£'000

268

349

(39)

578

IFRS16 provided for certain optional practical expedients, including those in relation to the initial adoption  
of the standard. The group applied the following practical expedients:

•  The group did not reassess any contracts not previously identified as a lease under IAS17 or IFRIC4 prior to the 

transition date of 1 April 2019.

•  A single discount rate was applied to a portfolio of leases with reasonably similar characteristics, which was 

deemed to be the inherent interest rate at the date of initial application.

•  Applied the exemption not to recognise a right-of-use asset and liability for leases with less than 12 months  

of lease term remaining as at the date of initial application.

Lease liabilities are measured at the present value of the contractual payments due to the lessor over the lease 
term, with the discount rate determined by reference to the rate inherent in the lease unless (as is typically the case) 
this is not readily determinable, in which case the group’s incremental borrowing rate on commencement of the 
lease is used. Variable lease payments are only included in the measurement of the lease liability if they depend 
on an index or rate. In such cases, the initial measurement of the lease liability assumes the variable element will 
remain unchanged throughout the lease term. Other variable lease payments are expensed in the period to which 
they relate.

Right of use assets have been calculated as if the standard had been applied from the lease commencement date 
subject to the practical expedients noted above.

At 1 April 2019

Recognition of lease liabilities on initial application of IFRS16

Additions

Disposals

Depreciation

At 31 March 2020

Land & 
Buildings 
£’000

Plant & 
Machinery 
£’000

Motor 
Vehicles 
£’000

-

512

204

(51)

(171)

494

427

-

107

-

(206)

328

33

-

-

-

(15)

18

Total 
£’000

460

512

311

(51)

(392)

840

Within the income statement, operating lease charges, which previously sat in administrative expenses, have been 
replaced by depreciation and interest expenses. The adoption of IFRS 16 resulted in a right of use asset of £0.51m, 
with a corresponding liability of £0.58m, being recognised at 1 April 2019. Within the consolidated income statement, 
the operating lease charge has been replaced by depreciation and interest expense. This has resulted in a £0.2m 
decrease in operating expenses and corresponding increase to Adjusted EBITDA, and a £0.05m increase in finance 
costs. Cashflows in respect of lease liabilities are included in operating cashflows in the Group and Company 
statement of cashflows.

SysGroup plc Annual Report & Accounts 2020  
  
  
 
 
Notes to the Consolidated Financial Statements Continued

Gross profit - consistent with 2019 presentation and accounting policy

Changes due to new accounting policy - IFRS 16

Gross profit - consistent with 2020 presentation and accounting policy

Adjusted EBITDA* - consistent with 2019 presentation and accounting policy

Changes due to new accounting policy - IFRS 16

Adjusted EBITDA* - consistent with 2020 presentation and accounting policy

70

2019
£'000

7,779

-

7,779

1,413

-

1,413

2020
£'000

11,201

-

11,201

2,617

197

2,814

*Adjusted EBITDA is earnings before interest, taxation, depreciation, amortisation of intangible assets, exceptional items and share based payments.

Basis of Consolidation
Where the Company has control over an investee, it is classified as a subsidiary. The Company controls an investee 
if all three of the following elements are present: power over the investee; exposure to variable returns from the 
investee; and the ability of the investor to use its power to affect those variable returns. Control is re-assessed 
whenever facts and circumstances indicate that there may be a change in any of these elements of control.

The consolidated financial statements present the results of the Company and its subsidiaries (“the Group”) as if 
they formed a single entity. Intercompany transactions and balances between Group companies are therefore 
eliminated in full.

The consolidated financial statements incorporate the results of business combinations using the acquisition 
method. In the statement of financial position, the acquirer’s identifiable assets, liabilities and contingent liabilities 
are initially recognised at their fair values at the acquisition date. The results of acquired operations are included 
in the consolidated statement of comprehensive income from the date on which control is obtained. They are 
deconsolidated from the date on which control ceases.

Business Combinations
All business combinations are accounted for by applying the purchase method. On acquisition, all the subsidiaries’ 
assets and liabilities that exist at the date of acquisition are recorded at their fair values reflecting the conditions  
at that date. The results of subsidiaries acquired in the period are included in the income statement from the date 
on which control is obtained.

Goodwill
Goodwill represents the excess of the cost of a business combination over the total acquisition date fair value  
of the identifiable assets, liabilities and contingent liabilities acquired. Goodwill is not amortised but is capitalised 
as an intangible asset with any impairment in carrying value being charged to the consolidated statement of 
comprehensive income. In determining the fair value of consideration, the fair value of equity issued is the market 
value of equity at the date of completion, and the fair value of contingent consideration is based on the expected 
future cashflows based on whether the Directors believe performance conditions will be met and thus the extent  
to which the further consideration will be payable. Where the fair value of identifiable assets, liabilities and 
contingent liabilities exceed the fair value of consideration paid, the excess is credited in full to the consolidated 
statement of comprehensive income on the acquisition date.

Impairment of Non-Financial Assets
Impairment tests on goodwill and other intangible assets with indefinite useful economic lives are undertaken 
annually at the financial year end. Other non-financial assets are subject to impairment tests whenever events  
or changes in circumstances indicate that their carrying amount may not be recoverable. Where the carrying  
value of an asset exceeds its recoverable amount (i.e. the higher of value in use and fair value less costs to sell),  
the asset is written down accordingly.  

SysGroup plc Annual Report & Accounts 202071

Notes to the Consolidated Financial Statements Continued

Where it is not possible to estimate the recoverable amount of an individual asset, the impairment test is carried out 
on the asset’s cash-generating unit (i.e. the lowest Group of assets in which the asset belongs for which there are 
separable identifiable cash flows that are largely independent of the cash flows from the other assets or Groups of 
assets). Goodwill is allocated on initial recognition to each of the Group’s cash-generating units that are expected to 
benefit from the synergies of the combination giving rise to the goodwill.

The estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects 
current market assessments of the time value of money and the risks specific to the asset for which the estimates  
of future cash flows have not been adjusted.

Foreign Currencies
Transactions in foreign currencies are recorded using the rate of exchange ruling at the date of the transaction. 
Monetary assets and liabilities denominated in foreign currencies are translated using the rate of exchange ruling 
at the balance sheet date and the gains or losses on translation are included in the consolidated statement of 
comprehensive income. The results of foreign subsidiaries that have a functional currency different from the Group’s 
presentation currency are translated at the average rates of exchange for the year. Assets and liabilities of foreign 
subsidiaries that have a functional currency different from the Group’s presentation currency, are translated at the 
exchange rates prevailing at the balance sheet date. Exchange differences arising from the translation of the results 
of foreign subsidiaries and their opening net assets are recognised as a separate component of equity.

Revenue
Revenue is recognised to the extent that it is probable that the economic benefits associated with the transaction 
will flow into the Group and revenue represents the fair value of amounts received or receivable for goods and 
services provided net of trade discounts and VAT. 

The Group has three principal categories of performance obligation: managed IT services, professional services and 
value added resale. All customer sales are signed as contracts or orders which separately specify the services and 
products to be delivered and these are mapped to one of the three revenue recognition categories. The contracts or 
orders specify, by service and product, the sales price and the contracted term of the services. As such, the separate 
performance obligations and allocation of transaction price can be identified clearly from the customer sales 
contracts.

The revenue recognition policies can be summarised as follows:

Revenue 
category

Managed 
services

Performance delivery

Revenue recognition

Contracted managed IT services are delivered 
from an agreed commencement date and for a 
contracted time period, typically three years with 
a twelve-month automatic extension. Managed 
services is comprised of different streams including 
hosting and support but due to the nature of 
this revenue the streams are considered inter-
dependant. The services are delivered uniformly 
over the duration of the contract and invoiced 
either quarterly or monthly in advance of the 
service delivery period. 

Revenue is recognised evenly over the duration of 
the contract period based on the sales price as 
specified in the customer sales contract. This is on 
the basis that the customer receives and consumes 
the services evenly over the term of the contract. 
Amounts invoiced in advance of service delivery 
periods are accounted for as contract liabilities 
and recognised as revenue in the Consolidated 
Statement of Comprehensive Income to match the 
period in which the services are delivered.

SysGroup plc Annual Report & Accounts 2020Notes to the Consolidated Financial Statements Continued

72

Revenue 
category

Professional 
services

Performance delivery

Revenue recognition

Professional services are delivered by a team of 
technical consultants based on a scope of work 
agreed and signed with a customer. The scope 
of work includes a specification of the work to 
be delivered, an estimation of the number of 
consultancy days required, and a sales value based 
on a day rate. Professional services are invoiced 
either in advance of work performed, in arrears 
after the service is delivered or as part of a larger 
project contract milestone.  

Revenue is recognised based on chargeable days 
delivered using the sales day rate specified in the 
customer contract. Revenue recognition is therefore 
matched to the timing of when the customer 
receives the benefit of the consultancy services 
which is in line with the day the work is performed. 
The relevant details of customer engagements 
and the time delivered by consultants is recorded 
on the Group’s financial systems.  Professional 
services are either invoiced in arrears for the actual 
days delivered or invoiced in advance. When 
invoiced in advance, the sales value is treated as 
contract liabilities and recognised as revenue in the 
Consolidated Statement of Comprehensive Income 
in the period in which the consultancy days are 
delivered.

Revenue is recognised on delivery of the products 
from the supplier. Invoices are typically raised 
in advance of delivery and treated as contract 
liabilities until delivery has been fulfilled. At this 
point the revenue and associated purchase cost 
is recognised in the Consolidated Statement of 
Comprehensive Income.

Value added 
resale

Value added resale (“VAR”) comprises sales of IT 
hardware, licences and warranties (“products”) 
where the Group satisfies its performance 
obligation by procuring the products from suppliers 
for delivery to the customer. There are no further or 
ongoing obligations to the Group after delivery. The 
sales price for each product is separately specified 
in the customer sales contract. VAR sales are either 
invoiced in full in advance of delivery or invoiced 
according to an agreed contract milestone if part 
of a larger contract.

For managed services and professional services revenue, these are recognised over time as the entity’s 
performance does not create an asset with an alternative use to the entity and the entity has an enforceable  
right to payment for performance completed to date.

Segmental Reporting
Operating segments are reported in a manner consistent with the internal reporting provided to the chief operating 
decision maker. The chief operating decision maker has been identified as the Board of Directors.

Alternative profit measures
In reporting its results, the Directors have presented various alternative profit measures (APMs) of financial 
performance, position or cashflows, which are not defined or specified under the requirements of IFRS. On the basis 
that these measures are not defined by IFRS, they may not be directly comparable with other companies. The key 
APMs that the group uses include recurring revenue as a percentage of revenue, Adjusted EBITDA, Adjusted PBT, 
Adjusted EPS and Net cash/(debt).

The Group makes certain adjustments to the statutory profit in order to derive many of these APMs. These include 
exceptional items and share based payments. The group presents as exceptional items on the face of the 
Statement of Comprehensive Income those material items of income and expense which the Directors consider, 
because of their size or nature and expected non-recurrence, merit separate presentation to facilitate financial 
comparison with prior periods and to assess trends in financial performance. Exceptional items are included in 
Administration expenses in the Consolidated Statement of Comprehensive Income but excluded from Adjusted 
EBITDA as management believe they should be considered separately to gain an understanding of the underlying 
profitability of the trading businesses on a consistent basis from year to year. 

SysGroup plc Annual Report & Accounts 2020 
73

Notes to the Consolidated Financial Statements Continued

Financial Instruments
Financial instruments are classified and accounted for, according to the substance of the contractual  
arrangement, as either financial assets, financial liabilities or equity instruments. An equity instrument is any 
contract that evidences a residual interest in the assets of the Company after deducting all of its liabilities.

Financial Assets
The Group’s financial assets comprise trade and other receivables and cash and cash equivalents in the 
consolidated statement of financial position. Trade receivables are stated at their nominal value and an expected 
lifetime credit loss will be recognised using the simplified approach and shown in administrative expenses in the 
Consolidated Statement of Comprehensive Income. Impairment reviews for other receivables, including those due 
from related parties, use the general approach whereby twelve month expected credit losses are provided for and 
lifetime credit losses are only recognised where there has been a significant increase in credit risk, by monitoring  
the credit worthiness of the other party. Cash and cash equivalents include cash in hand and deposits held at call 
with banks. 

Share Capital
Financial instruments issued by the Group are classified as equity only to the extent that they do not meet the 
definition of a financial liability or financial asset. The Group’s ordinary shares are classified as equity instruments 
and are recorded at the proceeds received, net of direct issue costs. Proceeds of any share issue in excess of the 
nominal value of the share capital is recognised within the share premium account.

Financial Liabilities
The Group classifies its financial liabilities into one of two categories, depending on the purpose for which it was 
acquired. The Group’s accounting policy for each category is as follows:

•  Fair value through profit or loss 

This category comprises only contingent consideration. They are carried in the statement of financial position  
at fair values with changes in fair value recognised in the consolidated income statement. 

•  Other Financial Liabilities 

Other financial liabilities include trade payables and other short-term monetary liabilities, which are initially 
recognised at fair value and subsequently carried at amortised cost using the effective interest rate method.

Fair Value Measurement Hierarchy
IFRS 9 requires certain disclosures which require the classification of financial assets and financial liabilities 
measured at fair value to reflect the significance of the inputs used in making the fair value measurement.  

The fair value hierarchy has the following levels:

a.  Quoted prices in active markets for identical assets or liabilities (Level 1) 

b. 

Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly 
(i.e. as prices) or indirectly (i.e. derived from prices) (Level 2); and 

c. 

Inputs from the asset or liability that are not based on observable market data (Level 3)

The level in the fair value hierarchy within which the financial asset or financial liability is categorised is determined 
on the basis of the lowest level input that is significant to the fair value measurement. Financial assets and financial 
liabilities are classified in their entirety into only one of the three levels.

SysGroup plc Annual Report & Accounts 2020 
74

Notes to the Consolidated Financial Statements Continued

Share Based Payments
The fair value of employee options, along with any share warrants granted, is charged to the consolidated statement 
of comprehensive income with a corresponding increase in equity. The fair value is measured at grant date and 
spread over the period during which the employees become unconditionally entitled to the options. The fair value of 
the options granted is measured using the Black Scholes pricing model, considering the terms and conditions upon 
which the options were granted. The fair value of warrants is also reviewed to the extent that exercise of the warrants 
is considered likely. 

Property Plant and Equipment
Items of property, plant and equipment are stated at cost less depreciation. Depreciation is provided at annual rates 
calculated to write off the cost less estimated residual value of each asset over its expected useful life, as follows:

Office equipment

Motor vehicles

Freehold property

20% – 33.3% straight line

25% straight line

2% straight line

Right of use assets 

over the period of the lease

Investment in Subsidiaries
Fixed asset investments in the Parent Company are shown at cost less any provision for impairment as necessary.

Research and Development
Research expenditure is written off to the consolidated statement of comprehensive income in the year in which 
the expenditure occurs. Development expenditure is treated in the same way unless the Directors are satisfied as to 
the technical, commercial and financial viability of individual projects, there is an intention to complete and sell the 
product and the costs can be easily measurable. In this situation, the expenditure is capitalised, and the amortised 
expense is included in administrative expenses in the Consolidated Statement of Comprehensive Income over the 
years during which the Group is to benefit.

Intangible Assets
Intangible assets are recognised on business combinations if they are separable from the acquired entity or give 
rise to other contractual/legal rights. The amounts ascribed to such intangibles are arrived at by using appropriate 
valuation techniques (see section related to critical estimates and judgements below).

The significant intangibles recognised by the Group, their estimated useful economic lives and the methods used  
to determine the cost of intangibles acquired in business combinations are as follows:

Intangible asset 

Estimated UEL

Valuation method

Customer relationships

Software

System development

5-7 years

3-5 years

5 years

Estimated discounted cash flow

Cost less amortisation

Cost less amortisation

Deferred Taxation
Deferred tax assets and liabilities are recognised where the carrying amount of an asset or liability in the 
consolidated statement of financial position differs from its tax base, except for differences arising on: 

•  the initial recognition of goodwill; 
•  the initial recognition of an asset or liability in a transaction which is not a business combination  

• 

and at the time of the transaction affects neither accounting or taxable profit; and 
investments in subsidiaries and jointly controlled entities where the Group is able to control the timing of  
the reversal of the difference and it is probable that the difference will not reverse in the foreseeable future. 

SysGroup plc Annual Report & Accounts 202075

Notes to the Consolidated Financial Statements Continued

Recognition of deferred tax assets is restricted to those instances where it is highly probable that relief against 
taxable profit will be available. 

The amount of the asset or liability is determined using tax rates that have been enacted or substantively enacted 
by the reporting date and are expected to apply when the deferred tax liabilities/(assets) are settled/(recovered). 

Deferred tax assets and liabilities are offset when the Group has a legally enforceable right to offset current tax 
assets and liabilities and the deferred tax assets and liabilities relate to taxes levied by the same tax authority on 
either the same taxable Group Company; or different Group entities which intend either to settle current tax assets 
and liabilities on a net basis, or to realise the assets and settle the liabilities simultaneously, in each future period  
in which significant amounts of deferred tax assets or liabilities are expected to be settled or recovered. 

Deferred tax liabilities are recognised on intangible assets and other temporary differences recognised in business 
combinations.

2. Significant Accounting Estimates & Judgements

The preparation of this financial information requires management to make estimates and judgements that affect 
the amounts reported for assets and liabilities at the period end date and the amounts reported for revenues and 
expenses during each period. The nature of the estimation or judgement means that actual outcomes could differ 
from the estimates and judgements taken in the preparation of the financial statements. 

Significant Accounting Estimates

• 

Impairment of goodwill and other intangibles 
The Group tests goodwill for impairment on an annual basis in line with the accounting policy noted above.  
This involves judgement regarding the future development of the business and the estimation of the level of future 
profitability and cash flows to support the carrying value of goodwill. An impairment review has been performed 
at the reporting date taking into account sensitivities around future business performance, covering a range  
of outcomes and risks over levels of revenue, cost and cash generation.  No impairment has been identified.  
More details including carrying values are included in note 13. 

•  Valuation of intangible assets acquired in business combinations 

Determining the fair value of customer relationships acquired in business combinations requires estimation  
of the value of the cash flows related to those relationships and a suitable discount rate in order to calculate  
the present value. More details including carrying values are included in note 10. 

•  Valuation of contingent consideration 

The Group has contingent consideration payable which is based on the future performance of acquired 
companies. When valuing the contingent consideration still payable on acquisitions, the Group considers various 
factors including the performance of the acquired entity since acquisition together with an estimate of the 
expected future trading performance for the period to the expiry of the earn-out period. Contingent consideration 
is recognised at, and carried thereafter at, fair value. All changes in fair value (other than measurement period 
adjustments) are reflected in the income statement. 

SysGroup plc Annual Report & Accounts 2020 
 
 
 
 
 
 
76

Notes to the Consolidated Financial Statements Continued

Significant Accounting Judgements 

•  Going concern 

The Board recognises that the Group is trading in an economy that has suffered a significant downturn following 
the onset of the COVID-19 pandemic and there’s considerable uncertainty in the timing and rate of economic 
recovery. Management have to exercise judgement in the preparation of financial forecasts particularly on the 
level of future sales, customer contract uplifts and cancellations, and working capital assumptions. The Directors 
have reviewed the Group’s financial forecasts and a Reverse Stress Test model in order to assess the Group’s 
business viability and to form a judgement on going concern. Having reviewed the forecasts the Board were 
satisfied that the Group remains a going concern. 

•  Revenue  

Management make judgements in determining the appropriate application of revenue recognition policies  
to the sale of services and products. An explanation of the Group’s revenue recognition policy is shown in note 1. 

•  Assessment of CGU’s and carrying value of intangible assets  

A CGU is the smallest identifiable Group of assets that generate cash inflows that are largely independent of the 
cash inflows from other assets or Groups of assets and the Board of Directors use judgement to identify the CGUs 
of the Group. The Board have reviewed the Group’s CGU’s and the only change this year is to include the new 
acquisition in the year, Hub Network Services Limited, as a separate CGU (note 13). 

•  Useful economic lives of intangible assets 

Intangible assets are amortised over their useful economic lives. Useful lives are based on management’s 
estimates of the period over which the assets will generate revenue, which are periodically reviewed for continued 
appropriateness. Changes to estimates can result in changes in the carrying values and hence amounts charged 
to the income statement in particular periods which could be significant. 

• 

IFR16 - Leases 
Management make judgements in their assessment of lease contract agreements to ensure the appropriate 
lease accounting recognition under IFRS16 – Leases. The main elements of judgement are: 

•  Determining the inherent rate of interest which applies to each lease or family of leases with similar 

characteristics;

•  Establishing whether or not it is reasonably certain that an extension option will be exercised; and
•  Considering whether or not it is reasonably certain that a termination option will not be exercised.

3. Financial Instruments – Risk Management

The Group’s financial instruments comprise cash and liquid resources and various items such as trade receivables 
and trade payables that arise directly from its operations. There have been no substantive changes in the Group’s 
objectives, policies and processes for managing those risks or the methods used to measure them from previous 
periods. The Group’s objective is to ensure adequate funding for continued growth and expansion. 

All the Group’s financial instruments are carried at amortised cost with the exception of contingent consideration.  
There is no material difference between the carrying and fair value of its financial instruments, in the current or  
prior year, due to the instruments bearing interest at fixed rates or being of short term nature.

The Group faces a financial risk that such financial assets are not recovered but a provision is made where 
recoverability is in doubt.

SysGroup plc Annual Report & Accounts 2020 
 
Notes to the Consolidated Financial Statements Continued

A summary of financial instruments held by category is shown below: 

Financial assets

Assets held at amortised cost

Cash and cash equivalents

Amounts due from subsidiaries

Trade receivables

Total financial assets

Financial liabilities

Amortised cost

Trade and other payables

Amounts due to subsidiaries

Loans and other borrowings

At fair value

Contingent consideration

Total financial liabilities

Group

2020
£’000

3,036

-

1,427

4,463

2,778

-

2,106

4,884

1,000

5,884

2019
£’000

3,376

-

1,744

5,120

2,864

-

1,906

4,770

1,000

5,770

Company

2020
£’000

217

176

-

393

569

4,110

1,397

6,076

1,000

7,076

Per the fair value hierarchy classifications under IFRS9 Financial Instruments the contingent consideration  
due on acquisitions shown above is considered to be level 3 financial liabilities as there are no observable 
inputs for valuation.  

77

2019 
£’000

628

241

-

869

539

2,868

1,621

5,028

1,000

6,028

At 1 April 2018

Certus IT acquisition

At 31 March 2019

At 31 March 2020

Group
£’000

-

1,000

1,000

1,000

Company
£’000

-

1,000

1,000

1,000

Liquidity Risk
•  Liquidity risk arises from the Group’s management of working capital and the finance charges and principal 

repayments on its debt instruments. It is the risk that the Group will encounter difficulty in meeting its financial 
obligations as they fall due.

The Group’s policy is to prepare periodic working capital forecasts, allowing an assessment of the cash requirements 
of the Group and Company, to manage liquidity risk. Cash resources are managed in accordance with planned 
expenditure forecasts and the Directors have regard to the maintenance of sufficient cash resources to fund the 
Group and Company’s immediate operating requirements and capital expenditure.

SysGroup plc Annual Report & Accounts 202078

Notes to the Consolidated Financial Statements Continued

The following table sets out the contractual maturities (representing undiscounted contractual cashflows)  
of financial liabilities:

Group

At 31st March 2020

Trade and other payables

Contingent consideration

Loans and borrowings

Total

At 31st March 2019

Trade and other payables

Contingent consideration

Loans and borrowings

Total

Company

At 31st March 2020

Trade and other payables

Amounts due to subsidiaries

Contingent consideration

Loans and borrowings

Total

At 31st March 2019

Trade and other payables

Amounts due to subsidiaries

Contingent consideration

Loans and borrowings

Total

Up to 
3 months
£’000

Between
3 and 
12 months
£’000

Between
1 and  
2 years
£’000

Between
2 and  
5 years
£’000

Over
5 years
£’000

2,778

1,000

123

3,901

2,864

-

110

2,974

-

-

396

396

-

-

318

318

-

-

830

830

-

1,000

305

1,305

-

-

757

757

-

-

1,173

1,173

-

-

-

-

-

-

-

-

Up to 
3 months
£’000

Between
3 and 
12 months
£’000

Between
1 and  
2 years
£’000

Between
2 and  
5 years
£’000

Over
5 years
£’000

569

4,110

1,000

56

5,735

539

2,868

-

56

3,463

-

-

-

195

195

-

-

-

168

168

-

-

-

389

389

-

-

1,000

224

1,224

-

-

-

757

757

-

-

-

1,173

1,173

-

-

-

-

-

-

-

-

-

-

Interest Rate Risk
The Group seeks to minimise exposure to interest rate risk by borrowing at a mix of fixed and floating interest rates 
appropriate to the nature and term length of borrowings. The Group has not completed a sensitivity analysis on its 
interest rate risk, as any sensitivity would be immaterial to the user of the financial statements.

Credit Risk
Credit risk is the risk of financial loss to the Group if a customer or counterparty to a financial instrument fails to meet 
its contractual obligations and arises principally from the Group’s receivables from customers. The Group’s exposure 
to credit risk is influenced mainly by the individual characteristics of each customer. The Group receives payments 
either from automated banking receipts or from customers generally paying on 30-day credit terms. The Group  
has a dedicated credit control function to manage customer payments and uses an external credit rating agency  
to assess customers and prospects for creditworthiness. Doubtful debts are provided for in accordance with IFRS9.  
For cash and cash equivalents, the Group only uses recognised banks with high credit ratings of a negative or above 
on the standard and poor’s rating system.

SysGroup plc Annual Report & Accounts 202079

Notes to the Consolidated Financial Statements Continued

Capital Disclosures
The Group monitors capital which comprises all components of equity (i.e. share capital, share premium and 
retained earnings).

The Group’s objectives when maintaining capital are to safeguard the entity’s ability to continue as a going concern, 
so that it can provide returns for shareholders in future periods and benefits for other stakeholders, and to provide 
an adequate return to shareholders by pricing products and services commensurately with the level of risk. The 
Group sets the amount of capital it requires in proportion to risk. The Group manages its capital structure and 
adjusts it in the light of changes in economic conditions and the risk characteristics of the underlying assets.

4. Segmental Analysis

The chief operating decision maker for the Group is the Board of Directors. The Group reports in two segments:

•  Managed IT Services 

This segment provides all forms of managed services to customers and includes professional services.  

•  Value Added Resale 

This segment provides all forms of sales where the business sells products and licences from supplier partners.

The monthly management accounts reported to the Board of Directors are reviewed at a consolidated level with 
the operating segments representative of the business model for growth of recurring contract income in Managed 
IT Services and Value Added Resale sales as a complementary business activity. The Board review the results of the 
operating segments at a revenue and gross profit level since the Group’s management and operational structure 
supports both operational segments as Group functions. In this respect, assets and liabilities are also not reviewed 
on a segmental basis. All assets are within the UK other than a low value of property, plant & equipment in the USA.

All segments are continuing operations and there are no transactions between segments.

Revenue by operating segment

Managed IT Services

Value Added Resale

Total

2020
£’000

15,092

4,400

19,492

2020
%

77%

23%

 100%

2019
£’000

9,448

3,325

12,773

No individual customer accounts for more than 5% of the Group’s revenue. 

The revenue by geographic location for where services are delivered to customers is shown below.

UK

Rest of World

Total

2020
£’000

19,310

182

19,492

2020
%

99%

1%

 100%

2019
£’000

12,526

247

12,773

2019
%

74%

26%

 100%

2019
%

98%

2%

 100%

SysGroup plc Annual Report & Accounts 2020Notes to the Consolidated Financial Statements Continued

Revenue

Managed IT Services 

Value Added Resale 

Total

Gross profit

Managed IT Services 

Value Added Resale 

Total

80

2019
£’000

9,448

3,325

12,773

6,959

820

7,779

2020
£’000

15,092

4,400

19,492

10,281

920

11,201

There were no sales between the two business segments, and all revenue is earned from external customers.  
The business segments’ gross profit is reconciled to profit before taxation as per the consolidated income statement. 
The Group’s overheads are managed centrally by the Board and consequently there is no reconciliation to profit 
before tax at a segmental level.

The Group has recognised the following assets and liabilities related to contracts with customers

Current contract liabilities relating to deposits from customers

Release of contract liability recognised in revenue which was included in the contract 
liability balance at the beginning of the year

2020
£’000

1,465

1,238

2019
£’000

1,238

425

The Group expect to recognise all such revenue within twelve months of the balance sheet date.

5. Operating Loss

Operating loss is after charging the following:

Auditor’s remuneration:

Group: 

Audit

Other advisory

Company: 

Audit

Depreciation of tangible fixed assets

Amortisation of Intangible assets

Staff costs (note 7)

Share based payments (note 9)

Short term lease costs

Exceptional items (note 8)

2020
£’000

2019
£’000

68

16

4

847

1,321

6,544

199

55

475

60

-

4

503

723

4,710

119

168

736

SysGroup plc Annual Report & Accounts 2020 
 
 
 
Notes to the Consolidated Financial Statements Continued

6. Finance Expense

Interest payable on lease liabilities

Interest payable on bank loan

Arrangement fee amortisation on bank loan

Total

7. Staff Numbers & Costs

81

2019
£’000

13

108

46

167

2020
£’000

45

134

27

206

The average monthly number of full-time persons employed by the Group, including Executive Directors during  
the year was:

Technical Support

Sales and Marketing

Administration

Total

2020

2019

84

22

14

120

55

17

15

87

The aggregate payroll costs including Executive Directors and excluding Non-Executive Directors were as follows:

Wages and salaries

Social security costs

Benefits in kind

Pension benefits

Share based payment expense

Total

2020
£’000

5,757

627

59

101

199

2019
£’000

4,154

441

26

89

119

6,743

4,829

Total staff costs for the Company are £2,781,000 (FY19: £2,383,000) and average staff numbers for the Company  
are 60 (FY19: 43). The increase in costs and staff numbers reflect the consolidation of legacy subsidiary employees 
into SysGroup plc.

Directors

Fees and salaries

Social security costs

Benefits in kind

Pension benefits contributions

Compensation for loss of office

Share based payment expense

Total

2020
£’000

520

48

3

14

-

186

771

2019
£’000

525

43

3

14

23

110

718

SysGroup plc Annual Report & Accounts 202082

Notes to the Consolidated Financial Statements Continued

Key management personnel are those persons having authority and responsibility for planning, directing  
and controlling the activities of the Group, they are the Directors of the Company listed on page 29.

The emoluments of the highest paid Director are £250,000 (FY19: £249,000).

The Group does not operate a defined benefits pension scheme and Executive Directors who are entitled to receive 
pension contributions may nominate a defined contribution scheme into which the Company makes pension 
contributions.  

The fees relating to Non-Executive Directors are in some cases payable to third parties in connection  
with the provision of their services. The balance outstanding at 31 March 2020 was £10,000 (FY19: £10,000).

8. Exceptional Items

Acquisitions

Integration and restructuring

Total

2020
£’000

85

390

475

2019
£’000

554

182

736

The Group has incurred exceptional costs during the year of £475,000 (FY19: £736,000) comprising £390,000 costs  
for integration and restructuring and £85,000 of professional fees for the acquisition of Hub Network Services Limited. 
The costs for integration and restructuring are for the exit of the Coventry office and anticipated employee exits 
following acquisitions or as part of the Leadership Team restructure.

9. Share Based Payments & Warrants

The Company has granted a number of EMI options. The Directors have the discretion to grant options to subscribe 
for ordinary shares up to a maximum of 10 per cent of the Company’s issued share capital. Options can be granted 
to any employee of the Group. For options to vest the employee has to be employed by the Group at the vesting 
date. The weighted average exercise price of options in issue is 9.0p per share. For new share options issued in the 
year, the volatility was estimated using the previous twelve months of the Group’s share price. Rights to options  
over ordinary shares of the Company are summarised as follows:

No. of Ordinary Shares

Grant date

Exercise period

Exercise 
price

At 
31 March 
2019

Granted

12/12/13 to 11/12/23

21/02/16 to 20/02/26

02/03/18 to 01/03/21

28/06/18 to 27/06/21

16/07/18 to 15/07/21

60.0p

55.2p

35.5p

1.0p

1.0p

5,625

11,875

30,000

750,000

450,000

26/11/18 to 25/11/21

42.5p

534,000

-

-

-

-

-

-

Waived/
lapsed

(1,875)

-

-

-

-

At 
31 March 
2020

3,750

11,875

30,000

750,000

450,000

(223,000)

311,000

15/07/19 to 14/07/22

1.0p

-

400,000

-

400,000

1,781,500

400,000

(224,875)

1,956,625

12/12/2013

21/02/2016

02/03/2018

28/06/2018

16/07/2018

26/11/2018

15/07/2019

Total

SysGroup plc Annual Report & Accounts 2020 
83

Notes to the Consolidated Financial Statements Continued

The options have been valued, using the Black Scholes method, using the following assumptions:

Number of instruments granted

3,750

11,875

30,000

750,000

450,000

311,000

400,000

Grant date

Expiry date

Contract term (years)

Exercise price

Share price at granting

Annual risk-free rate (%)

Annual expected dividend yield (%)

Volatility (%)

12-Dec-13

21-Feb-16

02-Mar-18

28-Jun-18

16-Jul-18

26-Nov-18

15-Jul-19

11-Dec-23

20-Feb-
26

01-Mar-21

27-Jun-21

15-Jul-21

25-Nov-21

14-Jul-22

10

60p

85p

5.0%

0%

17%

10

55.2p

70.8p

5.0%

0%

17%

10

35.5p

35.5p

5.0%

0%

17%

10

1.0p

41.5p

5.0%

0%

17%

10

1.0p

44.4p

5.0%

0%

17%

10

42.5p

42.5p

5.0%

0%

17%

10

1.0p

42.0p

5.0%

0%

17%

Fair value per grant instrument

25.8p

38.2p

15.3p

40.9p

43.7p

18.3p

41.4p

At 31 March 2020 there were 2,500 outstanding warrants to subscribe for the ordinary share capital of the Company 
as follows:

Grant date

09/01/2012

Exercise period

08/01/2022

No. of Warrants 
and Exercise price

200p

2,500

The fair value of the warrants has been calculated at 0.36p based on the following assumptions – share price at 
granting 50p, annual risk-free rate 1.5%, and volatility 20%. No provision has been made for the warrants in shared 
based payments.

10. Acquisitions

In June 2019, the Company acquired 100% of the issued share capital of HNS, a managed services provider registered 
in England & Wales with a head office in Bristol. HNS is a well-established B2B managed services provider with  
a primary focus on delivering superfast, low latency network connectivity and datacentre solutions.

HNS was acquired for £1.45m cash paid on completion, cash free debt free, with a further £0.45m cash payment 
following the agreement of the completion accounts for the cash balance acquired, debt items and working 
capital adjustment. The company incurred £85,000 of professional fees and other acquisition costs in relation to this 
acquisition. These costs are included as Exceptional items in the consolidated statement of comprehensive income.

The Directors have considered the intangible assets acquired with HNS and have recognised an intangible asset 
in respect of customer relationships. The asset value has been calculated using a discounted cashflow method, 
based on the estimated level of profit to be generated from the customers acquired. A post tax discount rate of 
11.0% was used in the valuation and the customer relationships are amortised over an estimated useful life of seven 
years. The goodwill arising on this acquisition is attributable to the technical skills of the workforce and cross-selling 
opportunities achievable from combining the acquired customer bases and trade with the existing Group.

The goodwill and intangible asset has been allocated to a new CGU, “HNS”, since the Company has its own 
operational structure, cash generation and financial reporting processes. The Directors consider that HNS does  
not form a separate operating segment and instead the revenue and gross profit is included in the Managed IT 
services and Value Added Resale segments.

SysGroup plc Annual Report & Accounts 2020 
 
 
Notes to the Consolidated Financial Statements Continued

84

Recognised amounts of net assets  
acquired and liabilities assumed

Cash and cash equivalents

Trade and other receivables 

Property, plant and equipment

Intangible assets

Trade and other payables

Current income tax liability

Deferred tax liability

Identifiable net assets

Goodwill

Total

Satisfied by:

Cash consideration - paid on acquisition

Cash paid - consideration adjustment

Total consideration

Book  
value   
 £’000

Fair  
value adj   
£’000

Fair  
value 
 £’000

609

341

111

-

(338)

(8)

(19)

-

2

(8)

1,146

(53)

-

(195)

609

343

103

1,146

(391)

(8)

(214)

1,588

323

1,911

1,457

454

1,911

Since the acquisition date to 31 March 2020, Hub Network Services Limited contributed £1.7m to Group revenue and 
£0.35m to Group EBITDA. Had the acquisition taken place on 1 April 2019, the contribution would have been £2.2m  
to Group revenue and £0.45m to Group EBITDA.

In the prior financial year, the Company acquired 100% of the share capital of Certus IT Limited (“Certus”), a Managed 
IT Services Company registered in England & Wales with a head office in Newport, South Wales. Certus provides 
managed services, cloud hosting, value added resale, and consultancy.

Certus was acquired for an initial £7,956,000 cash consideration paid on completion, with a consideration 
adjustment of £252,000 paid by the Sellers to SysGroup on the finalization of the completion accounts in June 2019. 
The parties agreed an earn-out mechanism for a period of twelve months post-acquisition with the potential for 
the Sellers to receive up to £1,000,000 additional consideration for achieving performance criteria based on EBITDA 
targets.  The mechanism was for the SysGroup to pay £2.50 additional consideration for every £1 of EBITDA achieved 
by Certus over and above a floor of £1.2m and up to a maximum of £1.6m EBITDA. In February 2020 the earn-out 
period was completed and Certus successfully achieved the maximum EBITDA target. Following the 31 March 2020 
year end, the company paid £975,000 to the Sellers in full settlement of the contingent consideration.

SysGroup plc Annual Report & Accounts 2020 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements Continued

11. Earnings Per Share

Loss for the financial year attributable to shareholders

Weighted number of issued equity shares 

Weighted number of equity shares for diluted EPS calculation

Adjusted basic earnings per share (pence)

Basic earnings per share (pence)

Diluted earnings per share (pence)

85

2020

2019

(£122,050)

(£722,000)

    49,419,690 

    25,843,624 

    51,734,950 

    26,999,313 

 3.4p 

 (0.2p) 

 (0.2p) 

 3.1p 

(2.8p)

(2.8p)

The inclusion of share options in the weighted number of equity shares is anti-dilutive to the EPS calculation  
and accordingly diluted earnings per share is presented at the same value as Basic earnings per share.

Profit used in the Earnings per Share calculation

Loss after tax

Amortisation of intangible assets

Exceptional items

Share based payments

Tax adjustments

Adjusted profit used for Adjusted Earnings per Share

12. Taxation

Current tax

Current tax - current year

Adjustments in respect of prior years

Tax refund

Current tax charge

Deferred tax

Deferred tax - temporary differences

Deferred tax credit

Total tax credit

2020
£’000

2019
£’000

                (122)

                (722)

              1,321 

                 723 

                 475 

                 736 

                 199 

                 119 

                (216)

                  (47)

              1,657 

                 809 

2020
£’000

2019
£’000

128

(107)

-

21

(133)

(133)

(112)

105

55

(12)

148

(252)

(252)

(104)

SysGroup plc Annual Report & Accounts 2020 
 
86

Notes to the Consolidated Financial Statements Continued

The effective tax rate for the year to 31 March 2020 is lower (2019: higher) than the standard rate of corporation  
tax in the UK. The differences are explained below:

Loss on ordinary activities before tax

2020
£’000

2019
£’000

            (234)

               (826)

Loss on ordinary activities before taxation multiplied by the standard rate of UK corporation 
tax of 19% (2019:19%)

(44)

(157)

Effects of:

Expenses not deductible

Income not taxable

Prior year adjustment

Re-measurement of deferred tax due to change in UK rate

Use of brought forward losses

Tax refund

Total tax credit

The Group recognised deferred tax assets and liabilities as follows:

Deferred tax on customer relationships

Capital allowances temporary differences

Deferred tax liability

25

-

(107)

85

(71)

-

10

(24)

55

-

-

12

             (112)

                (104)

2020
£’000

(1,149)

(51)

(1,200)

2019
£’000

(1,093)

(27)

(1,120)

Recognition of deferred tax assets is restricted to those instances where it is highly probable that relief against 
taxable profit will be available. The movement in the deferred tax account during the year was:

Temporary 
differences
£’000

Customer 
relationships
£’000

Balance at 1 April 2019

Effect in change in tax rate

Accelerated capital allowances acquired on 
acquisition of HNS

Deferred tax recognised on acquired intangible assets

Credited to statement of comprehensive income

Balance at 31 March 2020

(27)

-

(18)

-

(6)

(51)

(1,093)

(85)

-

(195)

224

(1,149)

(1,200)

Total
£’000

(1,120)

(85)

(18)

(195)

218

Factors affecting future tax charges:
Deferred tax balances are recognised at 19% (2019 – 17%) due to the cancellation of the planned reduction  
in tax rate to 17%.

SysGroup plc Annual Report & Accounts 2020Notes to the Consolidated Financial Statements Continued

13. Intangible Assets

Systems 
Development
£’000

Software
Licences
£’000

Customer
Relationships
£’000

Positive
Goodwill
£’000

Cost

At 1 April 2018

Additions

Acquisitions

At 31 March 2019

At 1 April 2019

Additions

Acquisitions

At 31 March 2020

Accumulated amortisation and impairment

At 1 April 2018

Charge for the year

At 31 March 2019

At 1 April 2019

Charge for the year

At 31 March 2020

Net book value

At 31 March 2019

At 31 March 2020

223

-

-

223

223

190

-

413

198

8

206

206

9

215

17

198

173

9

16

198

198

-

-

198

77

59

136

136

45

181

62

17

4,233

-

3,777

8,010

8,010

-

1,146

9,156

1,260

656

1,916

1,916

1,267

3,183

6,094

5,973

87

Total
£’000

14,356

9

9,574

23,939

23,939

(87)

1,469

9,727

-

5,781

15,508

15,508

(277)

323

15,554

25,321

-

-

-

-

-

-

15,508

15,554

1,535

723

2,258

2,258

1,321

3,579

21,681

21,742

The addition to goodwill is a consideration adjustment following the settlement of the completion accounts  
which resulted in a net repayment from the Sellers to the Company.

All amortisation and impairment charges are included in the depreciation, amortisation and impairment of  
non-financial assets classification, which is disclosed as administrative expenses in the statement of comprehensive 
income. Customer relationships have a remaining amortisation period of between 2 and 7 years.

Cash-Generating Units
Goodwill and intangible assets are allocated to CGUs in order to be assessed for potential impairment. There have 
been no changes to the CGU’s since 31 March 2019 other than the addition of Hub Network Services Limited (“HNS”) 
which is a separate business that SysGroup acquired in June 2019. The allocation of goodwill and carrying amounts 
of assets for each CGU is as follows:

Managed IT Services

Certus IT

HNS

Total

Allocation of goodwill

Carrying value of assets

2020
£’000

9,727

5,504

323

15,554

2019
£’000

9,727

5,781

-

15,508

2020
£’000

10,892

8,341

1,378

20,611

2019
£’000

11,894

8,698

-

20,592

SysGroup plc Annual Report & Accounts 2020 
 
 
 
 
88

Notes to the Consolidated Financial Statements Continued

Impairment Review
When assessing impairment, the recoverable amount of each CGU is based on value-in-use calculations (VIU). VIU 
calculations are an area of material management estimate as set out in note 2. These calculations require the use 
of estimates, specifically: pre-tax cash flow projections; long-term growth rates; and a pre-tax discount rate. Cash 
flow projections are based on the Group’s detailed annual operating plan for the forthcoming financial year which 
has been approved by the Board.

The VIU calculation is determined based on a discounted cash flow basis and is allocated to individual cash 
generating units. Cash flows beyond the forthcoming financial year use estimated growth rates which are stated 
below. The assumptions for growth rates and margins are based on management’s experience of growth and 
knowledge of the industry sector, markets and our own internal opportunities for growth. The projections beyond 
five years use an estimated long-term growth rate of 2.5% (FY19: 2.5%) for revenue. This represents management’s 
best estimate of a long-term annual growth rate aligned to an assessment of long-term GDP growth rates. A higher 
sector-specific growth rate would be a valid alternative estimate. A different set of assumptions may be more 
appropriate in future years dependent on changes in the macroeconomic environment.

The discount rates used are based on management’s calculation of the WACC using the capital asset pricing 
model to calculate the cost of equity. The same rate is used for each CGU in the VIU calculation and the rates reflect 
management’s assessment on the level of relative risk in each respective CGU. Discount rates can change relatively 
quickly for reasons both inside and outside management control. Those outside management direct control 
or influence include changes in the Group’s Beta, changes in risk free rates of return and changes in Equity Risk 
Premia. Matters inside management control are the delivery of performance in line with plans or budgets and the 
production of high or low risk plans.

At the year end reporting date, goodwill was reviewed for impairment in accordance with IAS 36 “Impairment  
of Assets” and no impairment charges arose as a result of this review.

The assumptions used for the impairment reviews are detailed below. All CGU’s have over 45% headroom of VIU 
compared to the carrying value of assets. For this headroom to reduce to nil, the discount rates would have to 
increase to 16.3% for Managed IT Services, 16.7% Certus and 17.8% for HNS, or future CGU profits would have to be 
significantly below current forecast levels. All CGU’s have been tested for profit sensitivity and would remain with  
VIU headroom in the event of zero revenue growth being achieved in years 2-5.       

2020 

Discount rate

Revenue growth rate year 2 to year 5

Terminal growth rate

2019

Discount rate

Revenue growth rate year 2 to year 5

Terminal growth rate

Managed IT 
Services

Certus IT

11.00%

5.00%

2.50%

10.45%

5.00%

2.50%

11.00%

5.00%

2.50%

10.45%

5.00%

2.50%

HNS

11.00%

5.00%

2.50%

-

-

-

SysGroup plc Annual Report & Accounts 2020Notes to the Consolidated Financial Statements Continued

14. Property Plant & Equipment

Cost

At 1 April 2018

Additions

Acquisition of subsidiary

Disposals

At 31 March 2019

At 1 April 2019

IFRS16 adoption

Additions

Acquisition of subsidiary

Disposals

At 31 March 2020

Accumulated depreciation

At 1 April 2018

Charge for the year

Disposals

At 31 March 2019

At 1 April 2019

IFRS16 adoption

Charge for the year

Disposals

At 31 March 2020

Net book value

At 31 March 2018

At 31 March 2019

At 31 March 2020

Office
Equipment 
£’000

Right of  
Use Lease 
£’000

Freehold 
Property
£’000

Motor  
Vehicles
£’000

1,835

296

455

-

2,586

2,586

(1,083)

353

103

-

1,959

1,089

491

-

1,580

1,580

(679)

447

-

1,348

746

1,006

611

-

-

-

-

-

-

1,668

334

-

(60)

1,942

-

-

-

-

-

719

392

(9)

1,102

-

-

840

-

-

382

-

382

382

-

-

-

-

382

-

1

-

1

1

-

8

-

9

-

381

373

101

-

-

(28)

73

73

(73)

-

-

-

-

38

11

(9)

40

40

(40)

-

-

-

63

33

-

89

Total 
£’000

1,936

296

837

(28)

3,041

3,041

512

687

103

(60)

4,283

1,127

503

(9)

1,621

1,621

-

847

(9)

2,459

809

1,420

1,824

SysGroup plc Annual Report & Accounts 2020Notes to the Consolidated Financial Statements Continued

90

Company 

Cost

At 1 April 2018

Additions

At 31 March 2019

At 1 April 2019

Additions

Adoption of IFRS16

At 31 March 2020

Accumulated depreciation

At 1 April 2018

Charge for the year

At 31 March 2019

At 1 April 2019

Charge for the year

At 31 March 2020

Net book value

At 31 March 2018

At 31 March 2019

At 31 March 2020

Office 
Equipment 
£’000

Right of  
Use Lease
£’000

Total
£’000

105

99

204

204

33

-

237

51

58

109

109

56

165

54

95

72

-

-

-

-

-

157

157

-

-

-

-

35

35

-

-

122

105

99

204

204

33

157

394

51

58

109

109

91

200

54

95

194

SysGroup plc Annual Report & Accounts 2020 
Notes to the Consolidated Financial Statements Continued

15. Investments 

Company

Investment in subsidiaries

At 1 April 2019

Certus consideration adjustment

HNS acquisition (note 10)

Total

91

2019 
£’000

14,279

8,956

-

2020
£’000

23,235

(251)

1,911

24,895

23,235

The Certus consideration adjustment is a net repayment from the Sellers to the Company following the settlement 
of the completion accounts.

The Company’s subsidiary undertakings all of which are wholly owned and included in the consolidated  
accounts are:

Subsidiary companies

SysGroup Trading Limited

Certus IT Limited

Registration

Principal activity

England & Wales

Managed Services 

England & Wales

Managed Services

Hub Network Services Limited

England & Wales

Managed Services

Netplan LLC*

USA

Managed Services

Netplan Internet Solutions Limited

Rockford IT Limited

System Professional Limited

SysGroup (DIS) Limited

SysGroup (NH) Limited

Node Group Limited

SysGroup (EH) Limited

England & Wales

England & Wales

England & Wales

England & Wales

England & Wales

England & Wales

England & Wales 

Non-trading

Non-trading

Dormant

Dormant

Dormant

Dormant

Dormant

*Netplan LLC is a wholly owned subsidiary of Netplan Internet Solutions Limited

The recoverable amounts have been determined from discounted cash flow calculations based on cash flow 
projections from the approved annual operating plan covering a one-year period to 31 March 2021. The principal 
assumptions can be found in note 13. 

SysGroup (NH) Limited (Company Number 03963376), SysGroup (EH) Limited (Company Number 05814619), SysGroup 
(DIS) Limited (Company number 05743110), System Professional Limited (Company number 08995906) are taking 
advantage of the exemption from audit under section 479a of the Companies Act 2006 following the guarantee 
provided by SysGroup plc under section 479C of the Companies Act 2006.

The registered office of all subsidiaries is the same as the registered office of the parent Company with the 
exception of Netplan LLC whose registered office is c/o USA Corporate Services Inc, 19 West 34Th Street, Suite 1018,  
New York, 10001.

SysGroup plc Annual Report & Accounts 2020Notes to the Consolidated Financial Statements Continued

16. Trade & Other Receivables

Amounts due within one year

Trade debtors

Other debtors

Amounts due from subsidiaries

Prepayments

Total

Group 
2020
£’000

1,427

-

-

1,299

2,726

Company 
2020
£’000

-

46

176

92

314

The carrying value of trade and other receivables approximates to their fair value. 

Debtor impairment disclosure

Trade debtors

Impairment provision

Total

Group 
2020
£’000

1,640

(213)

1,427

Company 
2020
£’000

-

-

-

Group
2019
£’000

1,744

-

-

1,112

2,856

Group
2019
£’000

1,814

(70)

1,744

92

Company
2019
£’000

-

130

241

91

462

Company
2019
£’000

-

-

-

The Group have applied the simplified approach to calculate its impairment of trade receivables. In completing this 
review, the Group have segregated its receivables into categories based on the number of days past due for each 
invoice and used this to estimate the expected lifetime credit loss, with the historic credit losses being adjusted for 
expected forward cashflows given the current economic environment.

Up to  
1 month 
past due
£’000

443

(1)

442

Group

Over  
1 month 
past due
£’000

1,197

(212)

985

Up to  
1 month 
past due
£’000

Company

Over  
1 month 
past due
£’000

-

-

-

-

-

-

Total 
£’000

1,640

(213)

1,427

Total
£’000

-

-

-

Trade debtors

Expected credit loss

Net carrying amount

SysGroup plc Annual Report & Accounts 2020Notes to the Consolidated Financial Statements Continued

17. Trade & Other Payables

Amounts due within one year

Trade payables

Amounts due to subsidiaries

Accruals

Total financial liabilities, excluding loans and 
borrowings measured at amortised cost

Corporation tax

Other taxes and social security costs

 Total

Contingent consideration 

Certus IT Ltd

Group 
2020
£’000

1,847

-

931

2,778

158

552

3,488

Group 
2020
£’000

1,000

Company 
2020
£’000

147

4,110

422

4,679

-

86

4,765

Company 
2020
£’000

1,000

Group
2019
£’000

1,885

-

979

2,864

311

817

3,992

Group
2019
£’000

1,000

93

Company
2019
£’000

252

2,868

287

3,407

-

114

3,521

Company
2019
£’000

1,000

The fair value of contingent consideration is in relation to the acquisition of Certus IT Limited (note 10) and is 
recognised at the full value of the consideration. In February 2020 the earn-out period was completed and Certus 
successfully achieved the EBITDA maximum target. Following the 31 March 2020 year end, the company has paid 
£975,000 to the Sellers in full settlement of the contingent consideration.

To the extent trade payables and other payables are not carried at fair value in the consolidated balance sheet, 
book value approximates to fair value at 31 March 2020 and 31 March 2019.

The maturity of the financial liabilities, excluding loans and borrowings, classified as financial liabilities measured  
at amortised cost is shown in note 3. 

18. Loans and Borrowings

Non-current

Lease liabilities

Bank loan

Total

Current

Lease liabilities

Bank loan

Total

Group 
2020
£’000

441

1,146

1,587

Group 
2020
£’000

268

251

519

Company 
2020
£’000

104

1,146

1,250

Company 
2020
£’000

39

251

290

Group
2019
£’000

81

1,397

1,478

Group
2019
£’000

204

224

428

Company
2019
£’000

-

1,397

1,397

Company
2019
£’000

-

224

224

SysGroup plc Annual Report & Accounts 2020 
94

Notes to the Consolidated Financial Statements Continued

19. Related Party Transactions

Transactions between the Company and its subsidiaries, which are related parties of the Company, have been 
eliminated on consolidation and are not disclosed in this note. Details of the transactions between the Group  
and other related parties are disclosed below:

Praetura Capital LLP, a Company of which Mike Fletcher (Non-Executive Director) is a partner, invoiced SysGroup plc 
£26,000 (2019: £26,000) for a shared cost of corporate services received by SysGroup plc and Praetura Capital LLP.  
At 31 March 2020, the balance outstanding was £nil (31 March 2019: £nil) within trade payables.

20. Share Capital 

Equity share capital

Allotted, called up and fully paid ordinary shares of £0.01 each

At 1 April 2018

Issue of share capital – equity placing

At 31 March 2019

At 31 March 2020

Group 
Number

Group  
£’000

23,103,898

26,315,792

49,419,690

49,419,690

231

263

494

494

21. Reconciliation of Net Cashflow Movement in Net Cash/(debt)

Cash and cash 
equivalents

Debt due in less 
than one year:

Bank loans

Lease liabilities

Contingent 
consideration

Debt due in 
more than one 
year:

Bank loans

Lease liabilities

Contingent 
consideration

3,376

609

(224)

(204)

- 

(1,397)

(81)

(1,000)

-

-

-

-

-

 -

-

-

-

-

-

-

-

-

-

-

(129)

-

(747)

-

(949)

-

3,036

224

453

(251)

(517)

(251)

(268)

-

-

-

-

(1,000)

(1,000)

251

517

1,000

-

(1,146)

(440)

-

(69)

Total

470

609

(129)

(747)

(272)

22. Ultimate Controlling Party

The Directors consider the company and Group have no controlling shareholder and no ultimate controlling party.

SysGroup plc Annual Report & Accounts 2020 
 
95

Notice of Annual  
General Meeting

SysGroup plc Annual Report & Accounts 202096

Notice of Annual  
General Meeting

Notice is hereby given that the Annual General Meeting of the Company will be held on 4 August 2020 at 10.00 am at 
the offices of Hill Dickinson LLP, 50 Fountain Street, Manchester M2 2AS for the purpose of considering and, if thought 
fit, passing the resolutions set out below, of which Resolutions 1 to 5 will be proposed as ordinary resolutions and 
Resolutions 6 and 7 will be proposed as special resolutions.

Ordinary Business

To consider and, if thought fit, pass the following resolutions:

1.  TO receive, consider and adopt the Annual Report and Financial Statements for the year ended 31 March 2020 

together with the Directors’ and Auditors’ Reports contained therein.

2. TO reappoint Michael James Fletcher as a director who retires by rotation.

3. TO reappoint John Michael Edelson as a director who retires by rotation.

4. TO reappoint BDO LLP as auditors of the Company and authorise the Directors to fix their remuneration.

5. THAT, in accordance with section 551 of the Companies Act 2006, the Directors be generally and unconditionally 

authorised to allot Relevant Securities (as defined below):

a.  comprising equity securities (as defined by section 560 of the Companies Act 2006) up to an aggregate 

nominal amount of £329,464 (such amount to be reduced by the nominal amount of any Relevant Securities 
allotted pursuant the authority in resolution 5.b below) in connection with an offer by way of a rights issue:

i. 

ii. 

to holders of ordinary shares in proportion (as nearly as may be practicable) to their respective holdings; 
and

to holders of other equity securities as required by the rights of those securities or as the Directors  
otherwise consider necessary, 

but subject to such exclusions or other arrangements as the Directors may deem necessary or 
expedient in relation to treasury shares, fractional entitlements, record dates, legal or practical problems 
in or under the laws of any territory or the requirements of any regulatory body or stock exchange; and

b. 

in any other case, up to an aggregate nominal amount of £164,732 (such amount to be reduced by  
the nominal amount of any equity securities allotted pursuant to the authority in resolution 5.a above  
in excess of £164,732),

SysGroup plc Annual Report & Accounts 2020 
97

Notice of Annual General Meeting Continued

provided that this authority shall, unless renewed, varied or revoked by the Company, expire 15 months from 
the date of this resolution or, if earlier, the date of the next annual general meeting of the Company save that 
the Company may, before such expiry, make offers or agreements which would or might require Relevant 
Securities to be allotted and the Directors may allot Relevant Securities in pursuance of such offer or agreement 
notwithstanding that the authority conferred by this resolution has expired.

This resolution revokes and replaces all unexercised authorities previously granted to the Directors to allot Relevant 
Securities but without prejudice to any allotment of shares or grant of rights already made, offered or agreed to be 
made pursuant to such authorities.

For the purposes of the resolution: ‘Relevant Securities’ means:

i. 

shares in the Company other than shares allotted pursuant to: (i) an employee share scheme (as defined  
by section 1166 of the Companies Act 2006); (ii) a right to subscribe for shares in the Company where the grant  
of the right itself constituted a Relevant Security; or (iii) a right to convert securities into shares in the Company 
where the grant of the right itself constituted a Relevant Security; and

ii.  any right to subscribe for or to convert any security into shares in the Company other than rights to subscribe 
for or convert any security into shares allotted pursuant to an employee share scheme (as defined by section 
1166 of the Companies Act 2006).  References to the allotment of Relevant Securities in the resolution include  
the grant of such rights

Special Business

As special business, to consider and, if thought fit, pass the following resolutions:

6.  THAT, subject to the passing of resolution 5, the Directors be given the general power to allot equity securities 
(as defined by section 560 of the Companies Act 2006) for cash, either pursuant to the authority conferred by 
resolution 5 or by way of a sale of treasury shares, as if section 561(1) of the Companies Act 2006 did not apply  
to any such allotment, provided that this power shall be limited to:

a. 

the allotment of equity securities in connection with an offer by way of a rights issue:

i. 

ii. 

to the holders of ordinary shares in proportion (as nearly as may be practicable) to their respective 
holdings; and 

to holders of other equity securities as required by the rights of those securities or as the Directors 
otherwise consider necessary,

but subject to such exclusions or other arrangements as the Directors may deem necessary or expedient  
in relation to treasury shares, fractional entitlements, record dates, legal or practical problems in or under 
the laws of any territory or the requirements of any regulatory body or stock exchange; and 

b. 

the allotment of equity securities or sale of treasury shares (otherwise than pursuant to resolutions 6.a above)  
to any person up to an aggregate nominal amount of £24,709. 

SysGroup plc Annual Report & Accounts 2020 
 
 
 
 
98

Notice of Annual General Meeting Continued

The power granted by this resolution will expire 15 months from the date this resolution is passed or, if earlier, the 
conclusion of the Company’s next annual general meeting (unless renewed, varied or revoked by the Company 
prior to or on such date) save that the Company may, before such expiry make offers or agreements which 
would or might require equity securities to be allotted (or treasury shares to be sold) after such expiry and 
the Directors may allot equity securities (or sell treasury shares) in pursuance of any such offer or agreement 
notwithstanding that the power conferred by this resolution has expired. 

This resolution revokes and replaces all unexercised powers previously granted to the Directors to allot equity 
securities as if section 561(1) of the Companies Act 2006 did not apply but without prejudice to any allotment  
of equity securities already made or agreed to be made pursuant to such authorities. 

7.  TO authorise the Company generally and unconditionally to make market purchases (within the meaning of 

section 693(4) of the Companies Act 2006) of ordinary shares of £0.01 each (Ordinary Shares) provided that: 

a. 

the maximum aggregate number of Ordinary Shares that may be purchased is 4,941,969; 

b. 

the minimum price (excluding expenses) which may be paid for each Ordinary Share is £0.01; 

c. 

the maximum price (excluding expenses) which may be paid for each Ordinary Share is the higher of:

i. 

105 per cent of the average market value of an Ordinary Share in the Company for the five business  
days prior to the day the purchase is made; and 

ii. 

the value of an Ordinary Share calculated on the basis of the higher of the price quoted for:

a. 

the last independent trade of; and 

b. 

the highest current independent bid for, 

any number of the Company’s Ordinary Shares on the trading venue where the purchase  
is carried out; 

d. 

the authority conferred by this resolution shall expire 15 months from the date this resolution is passed or, 
if earlier, at the conclusion of the Company’s next annual general meeting save that the Company may, 
before the expiry of the authority granted by this resolution, enter into a contract to purchase ordinary 
shares which will or may be executed wholly or partly after the expiry of such authority.

By order of the board

Martin Audcent
Company Secretary
9 July 2020

Registered Office:

Walker House

Exchange Flags

Liverpool L2 3YL

SysGroup plc Annual Report & Accounts 2020 
 
99

Notice of Annual General Meeting Continued

Notes

1.  Any member entitled to attend and vote at the Annual General Meeting is entitled to appoint one or more proxies 
who need not be a member of the Company to attend and to vote instead of the member. Completion and 
return of a form of proxy will not preclude a member from attending and voting at the meeting in person, should 
he subsequently decide to do so. 

2. 

In order to be valid, any form of proxy and power of attorney or other authority under which it is signed, 
or a notarially certified or office copy of such power of attorney, must reach the Company’s registrars, 
Computershare Investor Services PLC, The Pavilions, Bridgwater Road, Bristol BS99 6ZZ, not less than 48 hours 
(excluding weekends and bank holidays) before the time of the meeting or of any adjournment of the meeting. 

3.  Pursuant to Regulation 41 of the Uncertificated Securities Regulations 2001 the Company specifies that to  

be entitled to attend and vote at the meeting (and for the purposes of the determination by the Company  
of the number of votes they may cast), holders of Ordinary Shares must be entered on the relevant register  
of securities by 10.00 am on 31 July 2020. Changes to entries on the relevant register of securities after 10.00am  
on 31 July 2020 shall be disregarded in determining the rights of any person to attend and vote at the meeting. 

4.  As at 5.00pm on 8 July 2020, which is the latest practicable date before publication of this notice, the Company’s 
issued share capital comprised 49,419,690 ordinary shares of £0.01 each. Each ordinary share carries the right to 
one vote at a general meeting of the Company and, therefore, the total number of voting rights in the Company 
as at 5.00pm on 8 July 2020 is 49,419,690. The Company’s website will include information on the number of 
shares and voting rights. 

5. 

In the case of joint holders, the vote of the senior holder who tenders a vote, whether in person or by proxy, 
shall be accepted to the exclusion of the votes of the other joint holders. For this purpose, seniority shall be 
determined by the order in which the names stand in the register of members of the Company in respect  
of the relevant joint holding (the first named being most senior). 

6.  Copies of the service contracts and letters of appointment of each of the Directors of the Company together 
with the Register of Directors’ Interests will be available for inspection at the registered office of the Company 
during usual business hours on any weekday (Saturday and public holidays excluded) and at the place of the 
Annual General Meeting from at least 15 minutes prior to and until the conclusion of the Annual General Meeting. 

7. 

The Directors have no present intention of exercising either the allotment authority under resolution 6 or the 
disapplication of pre-emption rights authority under resolution 7. 

8.  The Annual Report and Financial statements can be downloaded from the investor section of the Company’s 

website at the following location www.sysgroupplc.com/financial-reports/

SysGroup plc Annual Report & Accounts 2020