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SysGroup plc

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FY2024 Annual Report · SysGroup plc
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Annual report 
and accounts 
2024

SysGroup specialises in the delivery  
and management of cloud, data and cyber 
security solutions to power Artificial 
Intelligence (‘AI’) and Machine Learning 
(‘ML’) transformation for its customers. 
The Group offers an integrated set of 
modern technologies that collectively 
meet customers’ end-to-end data needs 
including connectivity, cloud hosting, 
delivery, analytics and governance of 
customer data, as well as a security layer  
for users and applications.
While many small and medium-sized 
enterprises are eager to adopt AI/ML,  
they often lack a clear strategy or 
implementation path and are largely 
underserved by the well-established 
organisations who focus on serving 
enterprise-size customers. There is 
significant demand therefore for a partner 
like SysGroup to support them in their 
development of an AI/ML strategy  
and enable its implementation. 
As at 31 March 2024, the Group had  
112 staff across offices in Manchester, 
Edinburgh, London, Newport and Bristol.
We are a multi-award-winning technology solutions 
provider and trusted partner for our customers 
2
SysGroup plc Annual report and accounts 2024

3
SysGroup plc Annual report and accounts 2024
Contents
Strategic report
05	Executive Chairman’s statement
09	Chief Financial Officer’s report
14	 Principal risks and uncertainties
17	 s172 statement
20	Environmental, social and governance (ESG) report
Governance report
27	 Board of Directors
28	Directors’ report
31	 Directors’ remuneration report
35	Corporate governance report
41	 Statement of Directors’ responsibilities
Financial statements
42	Independent auditor’s report to the members of SysGroup plc
50	Consolidated statement of comprehensive income
51	 Consolidated statement of financial position
53	Company statement of financial position
55	Consolidated statement of changes in equity
57	 Company statement of changes in equity
58	Consolidated statement of cashflows
59	Notes to the consolidated financial statements
04  Highlights
95  Company information

4
SysGroup plc Annual report and accounts 2024
2024
2023 
(Restated)*
Change %
Revenue
£22.71m
£21.65m
5%
Recurring revenue as a % of total revenue
76%
75%
1%
Gross margin %
46%
51%
(11)%
Adjusted EBITDA1
£2.01m
£3.13m
(36)%
Statutory loss before tax
£(6.57)m
£(0.30)m
854%
Basic EPS
(12.1)p
0.0p
–%
Adjusted Basic EPS2
2.1p
3.5p
(44)%
Cashflow from operations
£1.10m
£3.02m
(64)%
Net (debt)3
£(3.40)m
£(1.32)m
157%

Strategic and organisational
•	Heejae Chae acquired 14% share interest  
and was appointed Executive Chairman
•	Repositioned as technology partner  
for Small Medium Businesses (SMBs)  
in their AI and digital transformation
•	Replaced 11 senior leaders (including Chief 
Executive Officer (CEO) and Chief Financial 
Officer (CFO)) with six new talents
•	Recruited an AI team of software engineers 
with extensive experience in ML and data 
architecture and a team of cloud experts
•	Rebuilding of go-to-market organisation
•	Refreshed the Board with seasoned 
professionals with extensive and  
relevant experience
•	Achieved AWS Select Tier Service  
Partner status (Level 2)
•	Announced a strategic partnership  
with Softcat to become their designated  
outsource partner for AI/ML offerings
Post period-end developments
•	Raised £11.2m in oversubscribed equity placing 
to fund an internal transformation project, 
strengthen the balance sheet to provide for 
ongoing working capital requirements and 
liquidity for acquisitions
•	Closed the second largest contract in 
SysGroup’s history totalling £2.2m over  
three years
•	Progressed to AWS Advanced Tier Service 
Partners status (Level 3) qualifying for  
fundings and joint sales and marketing
•	Authorised as one of only two UK Zscaler 
Managed Security Service Partners
Financial
1 Adjusted EBITDA is defined as profit before net finance costs, tax, depreciation, amortisation, impairments, shared based  
payment charge and adjusting items.
2 Adjusted Basic EPS is profit after tax after adding back amortisation of intangible assets, exceptional items, share based  
payments and associated tax, divided by the weighted average number of shares in issue. 
3 Net (debt) represents cash balances less bank loans and lease liabilities excluding contingent consideration.
* See accounting policies (note 1) for further details of the restatement.
Highlights

5
SysGroup plc Annual report and accounts 2024
Strategic report
Executive Chairman’s statement
Overview
Over the past year, the Group has 
completely transformed its strategy, 
execution and leadership. 
Since acquiring a 14% share and becoming  
the Executive Chairman 12 months ago,  
we have repositioned the Company as the 
preferred technology partner for SMBs in their  
AI and digital transformation efforts. AI will  
have a significant impact on businesses and 
represents a key opportunity for transformation. 
Our goal is to guide SMBs through the complex 
AI value chain and support their transformation 
journey from start to finish.
Trading for the year has been strong with Group 
revenues increasing 5% to £22.7m driven by a 
significant 14% increase in the second half of the 
year compared to the same period in FY23. We 
have continued to maintain the momentum into 
the new financial year across all our technology 
offerings and, as previously announced, at the  
end of April, we closed the second largest 
contract in SysGroup’s history, totalling £2.2m of 
revenue over three years. Our AI/ML proposition 
continues to gain traction amongst both new and 
existing customers with a growing pipeline  
of opportunities. 
Our progress has also been recognised by  
our partners, as evidenced by our achieving  
of AWS Select Partner Level 3 Status, approval 
for the Zscaler Global MSSP Programme and 
our partnership with Softcat plc (one of the UK’s 
largest Valued Added Resellers) to be their ML 
partner of choice.
We have also received considerable support from 
existing and new investors and in June 2024 we 
closed an oversubscribed placing, subscription 
and retail offer that raised just over £11.2m; clear 
validation of our strategic direction and affirmation 
that others share our vision for the business and 
the next stage of its growth. The funds raised will 
be used for a variety of purposes: (i) approximately 
£2m of the proceeds will be used to fund our 
internal transformation programme, referred  
to in more detail below; (ii) a further £2m will be 
used to meet the contingent earn-out payment  
in relation to the acquisition of Truststream back 
in 2022; and (iii) the remainder has left us with  
a strong balance sheet and given us liquidity  
for the M&A opportunities we are pursuing. 
We have made substantial investment in  
both our IT infrastructure and people during 
the year and will continue to make these 
investments. These include upgrading our 
SysCloud infrastructure with the latest hardware 
and enhancing our internal security architecture 
with a leading cloud-based security platform. 
Approximately £2m of the proceeds from the 
recent fundraising are intended to be used to  
fund an internal transformation project to 
provide the Group with systems using AI-driven 
technologies. This will enable the Company to be 
a true AI adopter and innovator, acting as a live 
case study of best practice to our customers.  
We have completed the refurbishment of our 
offices to provide a positive and productive 
working environment whilst we continue to 
operate flexible working practices. Finally, we 
announced the closure of our Liverpool office  
and relocation of the registered office to 
Manchester with effect from 1 March 2024.

6
SysGroup plc Annual report and accounts 2024
To support our end-to-end data platform strategy, 
we have segmented our technology into five key 
areas: (i) data analytics and ML (ii) data storage 
and management (iii) data connectivity (iv) data 
engineering and (v) cybersecurity. We will invest  
to enhance the existing competencies organically 
as well as through acquisitions to fill the gaps  
in our technology offerings and have, for example, 
recruited a team of AI/ML engineers from 
industry leaders such as AWS, JP Morgan,  
Validus and McLaren.
We have significantly strengthened the  
senior management team, bringing together 
the right skillsets and mindsets. Throughout 
the organisation we are reinforcing a culture 
of customer focus and outstanding service 
underpinned by innovation, entrepreneurialism 
and high performance. 
Finally, the core business, which has circa 80%  
recurring revenues, provides a very solid base 
from which we can expand, giving us very good 
revenue certainty and visibility whilst the 
investment we are making in the company  
will drive growth in future years. 
Strategy
Our technology strategy is to build a modern, 
unified data solution platform that is as simple 
for SysGroup to sell and support as it is for our 
customers to consume and benefit from. This  
will comprise of an integrated set of technologies 
that collectively meets our customers end-to-end 
data needs. It will allow for connectivity, storage, 
preparation, delivery, analytics and governance 
of customer data, as well as a security layer for 
users and applications.
Since my appointment I have engaged with 
various stakeholders including customers, 
employees, partners and competitors.  
These interactions have provided valuable 
insights into both industry trends and company-
specific challenges. SysGroup is well positioned 
to participate in the burgeoning field of AI/
ML, a technology set to redefine our era. AI’s 
prominence is undeniable, with daily media 
coverage and increasing demand for AI  
strategies at the board level of every company 
and organisation. AI is here to stay and will  
be a powerful tool for those that embrace it. 
Factors driving the AI/ML adoption include:
•	The growing availability of data, crucial for 
training AI/ML algorithms; as the amount of  
data that companies collect continues to grow, 
so does the potential for AI/ML to deliver value
•	The decreasing costs of computing power, 
making AI/ML models more accessible across 
varying company sizes and budgets
•	The increasing sophistication and user-
friendliness of AI/ML tools and technologies
Our overall strategy is to position SysGroup as  
the go-to, end-to-end data solution provider for 
SMBs embarking on their AI/ML journey. It is clear 
from our conversations with our customers that 
there is a significant gap in the market: while many 
SMBs are eager to adopt AI/ML, they often lack 
a clear strategy or implementation path. There 
is a great demand for a partner to support the 
development of an AI/ML strategy and transition 
from current platforms and solutions. According 
to a recent IONOS/YouGov study of 4,807 SMB 
owners across the UK, US, France, Germany  
and Spain: (i) UK business leaders have the lowest 
number of people already using AI frequently  
for work (9% compared to 15% average) (ii) only 7%  
of UK SMBs consider their level of AI knowledge  
to be very good compared to 32% in the US  
(iii) 48% of UK SMBs state their knowledge of  
the technology to be fairly poor or very poor  
and (iv) 56% of respondents have never used  
AI tools before in work, the highest percentage  
of the countries surveyed. This failure to adopt 
is not due to a lack of desire to engage with 
technology and we see this as a huge opportunity 
for our business and its future growth.
Many providers claim to be AI/ML experts but lack 
the capability to provide an end-to-end solution. 
Traditionally, most IT providers specialise in 
specific technology stacks: AI/ML strategy 
requires a holistic approach where the outcome 
is delivered from both software and hardware 
solutions. We know that a significant proportion 
of all AI projects fail because they have not taken 
this holistic approach, for example, by not defining 
the correct business case or not employing 
appropriate data architecture framed by the 
right technology infrastructure. Whilst gaps still 
exist in our offerings, we believe that we have the 
framework to deliver our strategy, underpinned  
by the relationship with our customers.
Finally, in order to build the size and scale  
of business we are looking to create, we will 
continue to explore acquisitions with the  
focus on (i) expanding capabilities in certain  
areas of technology expertise as well as  
(ii) acquiring companies or businesses that  
have interesting and relevant customer bases. 
Ideally opportunities will satisfy both criteria.

Board and management changes
During the financial year, we have refreshed the 
Board with people with significant and relevant 
industry experience to match the expectation 
and ambition of the Group. Paul Edwards joined 
as a Non-Executive Director in September 2023 
and brings extensive plc experience as the CFO 
of Tatton Asset Management plc, and previously 
Scapa Group plc and NCC Group plc.
Mark Reilly joined as a Non-Executive Director 
in December 2023 and is currently Managing 
Partner, Technology at IP Group plc. Mark was 
previously a Non-Executive Director at Actual 
Experience plc and Mirriad Advertising plc. 
Owen Phillips joined as CFO in March 2024 from 
Matillion Limited, a leading provider of cloud data 
integration tools. Owen held various financial 
management positions in the data/tech sector  
as well as working in professional practice at 
Grant Thornton UK LLP.
Davin Cushman joined as Non-Executive Director 
in June 2024 and has over 25 years of experience 
within the technology industry. He served as CEO 
at Ignite Technologies, an enterprise software 
company and founded Brightrose Ventures to 
advise, acquire and operate software companies.
Wendy Baker was also appointed as Company 
Secretary and General Counsel, providing 
oversight and guidance on governance. Wendy 
was previously at Scapa Group plc, Promethean 
World plc and Volex Group plc.
We have also enhanced the senior management 
team with the appointments of people with 
relevant experience from leading companies  
in the sector.
Paul Sullivan was appointed as Chief Technology 
Officer; Paul was the founder of Truststream which 
SysGroup acquired in April 2022.
Heinrich Koorts joined as Chief Revenue Officer 
from Softcat plc where he spent the past 10 years 
in London and Bristol.
Ross Humphrey joined as the Chief AI Officer  
to lead our AI/ML initiative; Ross has over a 
decade of experience in ML as one of the UK’s 
early adopters during his tenure at JP Morgan  
and Validus. 
Charles Vivian joined as Director of Business 
Development to support our M&A strategy; 
Charles was previously at MXC Capital, Marwyn 
Capital and Freshfields Bruckhaus Deringer. 
Rebecca Boyle joined as Chief People and  
Culture Officer; Rebecca has over 20 years  
HR experience gathered from large plc’s such  
as Boots, Galliford Try and Punch Taverns and 
more recently was at Cawood Limited, a private 
equity backed buy-and-build. 
All these individuals bring invaluable experience 
and expertise, positioning SysGroup extremely 
well for future success.
Finally, we have taken steps to ensure robust 
corporate governance, reviewing the board and 
committees’ Terms of Reference and establishing 
a new Nomination Committee to ensure that 
the composition and succession of the board 
is reviewed and reflects a balance of skills, 
knowledge and experience which is appropriate 
for the company.
Left to Right: 
Owen Phillips: Chief Financial Officer. Rebecca Boyle: Chief People and Culture Officer. Paul Sullivan: Chief Technology Officer. 
Wendy Baker: Company Secretary & General Counsel. Ross Humphrey: Chief AI Officer. Heinrich Koorts: Chief Revenue Officer.  
Sumayya Suleman: Head of Customer Experience. Charles Vivian: Head of Corporate Development.
7
SysGroup plc Annual report and accounts 2024

Summary and outlook
I’m enormously excited about the Company’s 
potential and future prospects. What gives  
me the greatest sense of optimism is the people 
within our organisation and I wish to extend my 
thanks to each and every one for their effort and 
commitment. Our greatest asset is those people 
and we are building an extraordinary team. It is 
my mission to ensure SysGroup becomes a place 
where everyone feels excited and proud to work 
and I am committed to creating an environment 
that inspires people to give their best and strive 
for excellence around our core values of Learning, 
Integrity, Kindness and Entrepreneurship.
Over the next 12 months we will lead by example, 
revolutionising our Company through data and  
AI. We have already identified 31 transformative 
use cases that will significantly enhance  
our business operations. This is not just about 
adopting new tools; it’s about reimagining 
our entire way of doing business. We will 
simultaneously be carrying this approach into 
our customer engagements as we seek to take 
them on the same journey to transform their own 
organisations and ways of doing business.
We are on the brink of very exciting times for  
both the market in which we operate and our  
own organisation and I look forward to taking  
all our stakeholders on this journey.
Heejae Chae
Executive Chairman 
30 July 2024
8
SysGroup plc Annual report and accounts 2024

9
SysGroup plc Annual report and accounts 2024
Strategic report
Chief Financial Officer’s report
Group statement of comprehensive income
The Group delivered revenue of £22.71m (FY23: £21.65m), an increase of 5%  
on the prior year, Adjusted EBITDA of £2.01m (FY23: £3.13m) and a statutory  
loss before tax of £6.57m (FY23: loss before tax of £0.3m). 
Organic growth drove an increase in revenue  
of 5% year-on-year, driven by a 14% increase in  
the second half of the year (compared to the 
same period FY23), which offset a (3)% decline  
in the first half. 
Managed IT services revenue was £18.59m  
(FY23: £17.44m), an increase of 7% on the prior 
year, and VAR revenue was £4.12m (FY23: £4.21m),  
a decrease of 2%. The overall revenue mix 
stands at 82% managed IT services (including 
professional services) and 18% VAR (FY23: 
81%:19%).
Gross profit was £10.40m with a gross margin  
of 46% (FY23: £10.9m and 50% respectively).  
Gross margin has fallen in part due to certain 
supplier price rises as well as a change in  
product mix, driven in particular by an increase  
in cyber security revenue following the continued 
growth of our Truststream’s IT security services 
business, acquired in 2022, which typically carries 
a lower margin than the remaining core managed 
services offerings.
Revenue by operating segment
2024 
£’000
2023 
£’000
 
%
Managed IT services
18,592
17,441
7%
Value-added resale
4,122
4,207
–2%
Total
22,714
21,648
5%
Gross profit by operating segment
2024 
£’000
2023 
(Restated)* 
£’000
 
%
Managed IT services
9,733
10,155
–4%
Value-added resale
663
747
–11%
Total
10,396
10,902
–5%
* See accounting policies (note 1) for details.

10
SysGroup plc Annual report and accounts 2024
Reconciliation of operating profit to adjusted EBITDA
2024 
£’000
2023 
(Restated)* 
£’000
Operating (loss)/profit
(5,996)
184
Depreciation
570
625
Amortisation of intangible assets
1,696
1,739
Impairment of intangible assets
3,718
–
EBITDA
(12)
2,548
Exceptional items
1,826
408
Share based payments
194
178
Adjusted EBITDA
2,008
3,134
Gross profit % by operating segment
2024 
£’000
2023 
(Restated)* 
£’000
 
%
Managed IT services
52%
58%
–6pp
Value-added resale
16%
18%
–2pp
Total
46%
50%
–4pp
* See accounting policies (note 1) for details.
* See accounting policies (note 1) for details.
Operating expenses (before depreciation, 
amortisation, impairments, exceptional items  
and share based payments) of £8.39m were 
£0.62m higher than last year (FY23: £7.77m) as 
the Group underwent substantial investment 
in people and systems to support our growth 
strategy. During the year we also closed our  
office in Liverpool, moving the registered address 
to our Manchester office. 
Adjusted EBITDA was £2.01m for the 12 months  
to 31 March 2024 (FY23: £3.13m) which is an 
Adjusted EBITDA margin of 8.8% (FY23: 14.5%). 
The lower margin percentage reflects the  
reduced gross margin combined with the 
additional operating expenses detailed above.
The consolidated income statement includes 
£1.83m (FY23: £0.41m) of exceptional costs  
which include £0.74m costs associated with  
the CEO exit settlement, £0.57m relating to costs 
associated with the restructuring of the Senior 
Leadership Team (FY23: £0.19m) and £0.43m 
relating to supplier payments in dispute.
Amortisation of intangible assets was £1.70m 
(FY23: £1.74m) in the year, of which £1.47m  
(FY23: £1.56m) relates to the amortisation  
of acquired intangible assets from acquisitions  
and £0.22m (FY23: £0.18m) relates to the 
amortisation of software development and 
licence costs. 
Impairment of intangible assets was £3.72m  
(FY23: £nil) in the year. The managed IT services 
cash-generating unit (CGU) goodwill is comprised 
of acquisitions dating from 2016 to 2022.  
Based upon a prudent assessment of the future 
performance of these acquisitions (being the 
‘managed IT services CGU’), management’s view 
is that the CGU is impaired by £3.72m.
Finance costs increased in the year to £0.57m 
(FY23: £0.48m) relating to the loan balance at 
31 March 2024 of £4.7m (31 March 2023: £4.7m), 
mainly from the increase in bank base rates 
during the period. Finance costs also include 
£0.11m (FY23: £0.13m) of non-cash finance charges 
for the unwinding of discount on contingent 
consideration and the amortisation of the loan 
arrangement fee. 
The share-based payments charge of £0.19m for 
the year (FY23: £0.18m) relates to charges for the 
share options under the Executive Director LTIP 
and Employee Management Incentive schemes. 
The reconciliation of operating profit to adjusted 
EBITDA is shown in the table below. The Directors 
consider that adjusted EBITDA is the most 
appropriate measure to assess the business 
performance since this reflects the underlying 
trading performance of the Group. Adjusted 
EBITDA is not a statutory measure and is 
calculated differently by each Company.

11
SysGroup plc Annual report and accounts 2024
Taxation 
The Group has a tax credit of £0.67m this year 
(FY23: £0.10m) which principally arises from  
the deferred tax credit movement in the period.  
The corporation tax current credit of £0.08m 
(FY23: £0.37m charge) is as a result of R&D  
tax credits claimed this year in relation to  
the prior year. The deferred tax movement  
is a £0.59m credit (FY23: £0.47m credit) due  
to the increase in amortisation of acquired 
intangibles recognised in the Consolidated 
Statement of Comprehensive Income.
Cashflow and net debt
The Group’s financial position is a net debt 
position at 31 March 2024 of £3.40m (31 March 
2023: £1.32m). This excludes contingent 
consideration at 31 March 2024 of £1.75m  
(31 March 2023: £2.68m). The gross cash  
balance at 31 March 2024 was £1.94m (FY23: 
£4.19m). Cash balances have been utilised in 
satisfaction of: (i) £0.93m in the Truststream 
Security Solutions Limited (‘Truststream’)  
Year 1 earn-out (contingent consideration)  
and (ii) £1.50m in settlement of the former 
CEO’s contractual departure terms including 
the Company’s purchase of 2,076,394 ordinary 
SysGroup shares (now held in treasury) following 
the exercise of share options and immediate  
sale of those shares.
Adjusted cash generated from operations was 
£2.22m (FY23: £3.43m) and cash conversion 
was strong at 111% (FY23: 109%) which compares 
favourably to the target cash conversion range  
of 80-90%. We consider net (debt)/cash to be 
a KPI of the business since the level of cash 
availability and financial indebtedness of the 
Group is relevant for Board strategic decisions 
and a key financial measure for the Group’s 
shareholder base and potential investors.
Net debt
2024 
£’000
2023 
£’000
Cash balances
1,943
4,186
Bank loans – current
–
–
Bank loans – non-current
(4,738)
(4,705)
Net (debt) before lease liabilities
(2,795)
(519)
Lease liabilities – property
(604)
(803)
Net (debt)
(3,399)
(1,322)
Contingent consideration
(1,751)
(2,681)
Net (debt) including contingent consideration
(5,150)
(4,003)

12
SysGroup plc Annual report and accounts 2024
The Consolidated Statement of Cashflows 
reflects a further £0.89m payment of contingent 
consideration relating to the acquisition of 
Truststream. The Company also made a further 
purchase of £0.76m shares into treasury,  
relating to the exit settlement terms of the 
previous CEO. The cash outflow for property,  
plant and equipment of £0.45m (FY23: £0.25m) 
includes expenditure on various office fit-outs  
and the payments to acquire intangible assets  
of £0.11m (FY23: £0.16m) includes the capitalisation 
of various software development costs. 
£8.0m revolving credit facility 
The Company continues to hold a £8.0m RCF 
provided by Santander in April 2022, to provide 
financial flexibility for acquisitions and working 
capital requirements. The Group drew down 
£4.5m of RCF funds to finance the acquisition  
of Truststream in FY23. There have been no 
further drawdowns other than interest charges. 
The banking facility has a five-year term which 
expires in April 2027 and carries an interest  
rate of base rate +3.25% on drawn funds and  
1.3% on undrawn funds. The bank covenants  
in the RCF are tested quarterly and calculated  
on total net debt to adjusted EBITDA leverage  
and minimum liquidity. All bank covenants were 
met during the year.
Consolidated statement  
of financial position
At the year end, the Group’s total net  
assets are £14.77m (FY23: £21.24m). 
Non-current assets of £24.50m (FY23: £29.98m) 
include Intangible Assets of £22.66m (FY23: 
27.96m) and Property, Plant and Equipment  
(‘PPE’) of £1.85m (FY23: £1.97m). There were 
£0.45m of PPE additions relating to office 
expenditure. As noted above, an impairment  
of goodwill in the managed IT services CGU  
of £3.72m has been recorded in the year.  
The remaining movement year-on-year relates  
to ordinary amortisation and depreciation.
Working capital was managed well throughout  
the year with debtor days at the target level  
of 25 days at year end and suppliers routinely  
paid in our monthly payment runs to agreed  
terms. The gross trade debtor balance of £1.58m 
compares to £1.71m in the previous year despite 
the increase in trading revenue. The prepayment 
balance of £1.85m (FY23: £3.10m restated) and the 
contract liabilities balance (i.e. ‘deferred income’) 
of £2.78m (FY23: £4.02m) have both decreased. 
This is due to the working capital model of the 
Truststream business where customers are 
typically invoiced annually in advance and costs 
from suppliers are typically received annually  
in advance. Accordingly, the respective income 
and costs are deferred on the balance sheet  
and recognised over the period of the contracts.
Cash conversion
2024 
£’000
2023 
(Restated)* 
£’000
Cashflow from operations 
1,104
3,020
Adjustments:
 
Acquisition, integration and restructuring cashflows
1,117
408
Cash generated from operations 
2,221
3,428
Adjusted EBITDA1
2,008
3,134
Cash conversion
111%
109%
* See accounting policies (note 1) for further details of the restatement.
1 Adjusted EBITDA is defined as profit before net finance costs, tax, depreciation, amortisation, impairments, shared based  
payment charge and adjusting items.

13
SysGroup plc Annual report and accounts 2024
2024
2023 
(Restated)*
Change %
Revenue
£22.71m
£21.65m
5%
Recurring revenue as a % of total revenue
76%
75%
1%
Gross profit
£10.40m
£10.90m
(6)%
Gross margin %
46%
50%
(11)%
Adjusted EBITDA1
£2.01m
£3.13m
(36)%
Statutory (loss) before tax
£(6.57)m
£(0.30)m
854%
Net (debt)2
£(3.40)m
£(1.32)m
157%
Share option grants
During the year, the Remuneration Committee 
granted 362,709 performance shares to  
Adam Binks (former Chief Executive Officer)  
and 204,024 performance shares to Martin 
Audcent (former CFO), in relation to the Group’s 
performance in FY23 under the terms of the  
2020 SysGroup Long Term Incentive Plan.  
During the year to 31 March 2023, the 
Remuneration Committee granted 284,010 
performance shares to Adam Binks and 170,406 
performance shares to Martin Audcent in relation 
to the Group’s performance in FY22 under the 
terms of the same plan.
KPIs
The Board of Directors review the performance  
of the Group using the financial measures  
outlined below and an explanation of the financial 
results is provided in the Financial Review above.
Owen Phillips 
Chief Financial Officer 
30 July 2024
*See accounting policies (note 1) for further details of the restatement.
1 Adjusted EBITDA is defined as profit before net finance costs, tax, depreciation, amortisation, impairments, shared based  
payment charge and adjusting items.
2 Net (debt) represents cash balances less bank loans and lease liabilities.

14
SysGroup plc Annual report and accounts 2024
Strategic report
Principal risks and uncertainties 
The Board is responsible for monitoring the Group’s principal risks and uncertainties 
which are considered in the context of the nature, size and complexity of the business. 
The Group General Counsel who is a member  
of the Senior Leadership Team is responsible  
for reporting to the Board on the Group’s  
Risk Management framework, General  
Data Protection Regulation (GDPR) policy,  
Data Protection and other regulatory and 
compliance processes. 
A detailed description of the principal risks  
and uncertainties faced by the Group, their 
potential impact, mitigating processes and 
controls are set out below. 
Principal risk
Potential impact
How we mitigate the risk
Impact on the business from  
a cyber-attack that prevents  
business operations 
Likelihood: medium
The instance of cyber-attacks on 
companies is becoming more prevalent 
across all businesses from SMBs  
to blue-chip multinational enterprises. 
These attacks, typically for the  
purpose of a ransom, can be to  
access confidential consumer and 
business information, penetrate with 
viruses or to instigate DDOS attacks  
on the IT infrastructure or website.
The impact on a company can be 
to prevent access to the business 
operating systems, to prevent online 
trading or to threaten disclosure  
of confidential information. 
SysGroup has an IT security 
framework in place to mitigate  
the risk of cyber-attacks. The IT 
infrastructure includes multiple 
firewalls with enhanced security 
features (and we have recently 
enhanced our internal security 
architecture with a leading cloud- 
based security platform). In addition, 
the use of multiple datacentres allows 
for suitable failover resilience. All 
employees have regular IT security 
refresh training to remind them of 
the risks, how to recognise social 
engineered attacks and best practice 
for physical IT and password security.
This business risk and uncertainty 
is included in the Group’s Business 
Continuity Plan. 

15
SysGroup plc Annual report and accounts 2024
Principal risk
Potential impact
How we mitigate the risk
Political and economic developments
Likelihood: medium
Whilst the high level of inflation  
and energy prices in the UK economy 
experienced throughout FY23 have 
moderated in FY24, the Russian 
invasion of Ukraine has continued  
and we have also witnessed other 
global conflicts. Again, whilst the 
situation has improved, there 
continues to be some impact on 
certain supply chain timelines.
The impact of high inflation and energy 
prices has been to increase supplier 
costs to the Group and particularly 
from datacentre suppliers. 
We have maintained the likelihood  
of this risk as medium and look to 
review this as the broader situation 
evolves over time. 
SysGroup has the ability through  
its standard contract terms to pass 
on datacentre energy price changes 
to our customers which assists in 
mitigating the higher costs.
SysGroup is not dependent on  
single suppliers for IT equipment 
orders and alternative suppliers  
are used when required. In the event  
of a sector-wide supply shortage, 
SysGroup would communicate the  
lead times to customers to enable 
them to programme them into  
their own strategic plans and/or 
recommend alternative IT solutions.
Over-reliance on high value  
customer contracts or high  
value industry sectors
Likelihood: medium
Business risk increases if the Group  
is over-reliant on one or several high 
value customer contracts, or over-
reliant on one or several industry 
sectors. The loss of key contracts  
or a downturn in a particular industry 
sector may have a material impact on 
the financial performance of the Group.
The Board monitors customer 
concentration throughout the  
year with a target of customer 
concentration below 5%. This target 
was exceeded this financial year  
with the top customer comprising  
7% of revenue. 
The Group’s customer base is 
diversified across multiple industry 
sectors which mitigates the impact  
of a sector specific industry downturn.
Attracting and retaining  
high quality employees
Likelihood: medium
The Group’s business depends  
on providing high quality service  
to customers from having a motivated 
and skilled workforce. If the employee 
turnover is too high, or if we are unable 
to attract talent, there is a risk  
that the Group has insufficient skills  
and quality in the employee base.
The Group’s employees are key to  
the success of the business. We seek 
to recruit high calibre individuals  
who have an appropriate level of  
skills, knowledge and experience for 
the role and have personal attributes 
that fit with our corporate values.  
The technology recruitment market 
in FY24 was highly competitive for 
specialist skills. The business has 
had to contend with this challenge, 
alongside inflationary wage pressures. 
The Group rewards employees with 
annual pay reviews, and pay awards  
for promotions or wider role 
accountability. We invest in skill 
development for employees through 
internal and external training and  
offer a wide range of benefits. At all 
levels we encourage our people  
to be bold and find opportunities  
to innovate and improve. We have  
seen an improvement in our ability to  
recruit key skills required for growth. 

16
SysGroup plc Annual report and accounts 2024
Principal risk
Potential impact
How we mitigate the risk
Evolution of the  
Company strategy
Likelihood: low-medium
The Group’s current strategy is 
to become a technology partner 
that specialises in the delivery and 
management of cloud, data and cyber 
security solutions to power AI and  
ML transformation. 
Whilst this represents an extension  
of the historic offerings, it nonetheless 
requires the Company to enhance 
these as well as offering new 
technologies, specifically AI and ML. 
This strategy is also being implemented 
in both a nascent as well as a fast-
moving market environment, where all 
organisations are having to understand 
then think about how they implement 
these new technologies into their 
businesses and operations.
The Company has recruited numerous 
individuals across all functions within 
the business in order to lead this 
strategic initiative. Specifically, the 
Company has recruited a team of AI/
ML engineers from industry leaders 
such as AWS, JP Morgan, Validus  
and McLaren.
The Company is trialling the 
introduction of these technologies 
within its own business and  
operations, with the specific objective 
of better understanding them and 
their implementation within a customer 
environment, in order to de-risk  
this from an end-user perspective.
This represents an evolution of  
the current business, which will 
continue to evolve progressively  
and in a managed way so as to  
minimise disruption to existing 
customer relationships and the 
operations of the Group.
Dependency on key suppliers
Likelihood: low
The Group procures services from 
key suppliers that are critical to the 
continued operation of its business; 
the most significant of these are  
the suppliers of third-party software  
and datacentre services. If any of 
these suppliers fail in the provision  
of their services, it may have an 
adverse effect on the Group’s ability  
to provide services to its customers. 
The Group continually assesses 
suppliers for price competitiveness, 
quality of service, technical innovation 
and good financial standing. We are 
confident that alternative providers  
are available in the market should  
the need arise.
Failure in the Group’s network 
infrastructure prevents SysGroup 
and our customers from operating  
key business systems.
Likelihood: low
The datacentres we utilise are  
linked together by diverse fibre  
cables. Should the whole network fail, 
there would be an adverse impact on 
SysGroup’s systems and the service 
provided to our customers. 
The Group has designed its network  
to have no single point of failure;  
it connects with transit providers  
at different geographical locations  
with failover resilience.
Company acquisitions are  
over-valued or poorly integrated 
leading to a diminution in  
shareholder value.
Likelihood: low
The Group’s strategy is to continue 
to make acquisitions to strengthen 
its growth. We are reliant on suitable 
acquisition targets becoming available 
in the market at appropriate valuations 
and the Executive and Senior 
Leadership Team has the responsibility 
to successfully integrate acquisitions 
into the Group to maximise operational 
opportunities and financial benefits. 
We mitigate this risk by regularly 
conducting searches for targets  
and developing adviser relationships 
who introduce targets. We believe  
the UK market for technology services 
providers has characteristics of 
fragmentation which provides multiple 
suitable acquisition opportunities. 
The Board assesses and then 
considers all acquisition opportunities 
after a robust due diligence process 
has been undertaken, including 
detailed valuation work.
The Executive team plan the 
integration of acquisitions during 
the acquisition process and the final 
approach taken depends on the  
size of the business and systems 
complexity in each case. Where 
possible, smaller bolt-on acquisitions 
are expected to be integrated within  
six months.

17
SysGroup plc Annual report and accounts 2024
Strategic report
s172 statement
The Directors and the Board as a whole consider that they have acted in a way 
that would be most likely to promote the success of the Company for the benefit  
of its members as a whole (having regard to the stakeholders and matters set out  
in S172(1) (a) to (f) of the Companies Act 2006) in the decisions taken during the  
year ended 31 March 2024.
The Directors recognise the Group’s primary 
stakeholders as employees, customers, 
suppliers, shareholders, the community 
and regulators. The Board actively seeks to 
understand the interests of these stakeholders 
to ensure they are appropriately considered  
in decision-making processes. 
To fulfil their duties the Directors ensure that 
robust governance structures and processes are 
embedded throughout the Group’s operations. 
The Group’s strategy is determined by the Board 
after reviewing materials and presentations from 
the Senior Leadership Team. This encompasses 
the impact on each of our main stakeholders and 
ensures alignment to the Group’s culture, the 
cornerstones of which are Learning, Integrity, 
Kindness, and Entrepreneurship. 
The Group’s strategy and purpose is to be the 
technology partner of choice specialising in 
the delivery and management of cloud, data 
and security services to power AI and ML 
transformation. The Group offers an integrated 
set of modern technologies that collectively 
meets customers’ end-to-end data needs 
including connectivity, cloud hosting, delivery, 
analytics and governance of customer data, as 
well as a security layer for users and applications.
The Directors hold Board meetings on a monthly 
basis. Board papers provide a full review of  
the Group’s financial performance, operational 
issues, plans; and opportunities and threats in the 
external market. In addition, the Board considers 
the following matters of strategic importance: 
delegation of authority, annual operating  
plan and forecast approval, acquisitions, 
environmental, social and governance (ESG) 
strategy, capital structure and financing 
decisions, corporate governance, and the 
approval of the interim and annual report and 
accounts. The Board is also responsible for 
reviewing the effectiveness of the internal 
controls and risk management framework. 
Board meetings are chaired by the Executive 
Chairman, Heejae Chae. The composition of  
the Board and the scope of skills and experience 
that the individual Directors bring ensure that  
the Board is well placed in determining the 
strategy of the Group and in doing so all the key 
stakeholder groups are considered in strategic 
decisions made.
The Board receives updates on the markets in 
which the business operates. The Board regularly 
meets members of the Senior Leadership Team 
to discuss progress on strategy and specific 
projects. FY24 was a transitional year with 
changes to both the Senior Leadership Team  
and the Board. Examples of key decisions taken  
in FY24 are:
•	The consolidation of the Liverpool and 
Manchester offices to one North West office
•	Investing in the upgrade of SysCloud 
infrastructure with the latest hardware
•	Revision of the scope of services to include  
AI and ML

Maintaining high standards of business conduct
Corporate governance 
The Board recognises the importance of 
operating a robust corporate governance 
framework. Steps have been taken to further 
enhance these standards and our compliance 
with the Quoted Companies Alliance Corporate 
Governance Code (‘the QCA Code’) is outlined  
on pages 37 to 40. 
Employees
The Group’s employees are key to the success 
of the business. We look to recruit high calibre 
individuals and invest in their ongoing learning 
and development needs through internal and 
external training. The Group has a wide provision 
of employee benefits that is regularly monitored 
against the market and enhanced each year. 
All employees are encouraged to communicate 
openly with their line managers and colleagues. 
The Senior Leadership Team meets weekly  
to ensure coordination and focus in the right 
areas. To gauge employee opinions about  
working for SysGroup, we conduct regular 
surveys. The results of these surveys inform  
the decision-making processes of both the 
Directors and the Senior Leadership Team, 
helping to identify new ways to enhance the 
working environment. An example of this was  
the implementation of hybrid working patterns 
which improved the well-being of employees.
In FY25, the Group plans to evolve the Culture 
Advocate Programme into ‘Engagement Cells’ 
which will further enhance engagement across 
the organisation.
The Group has redefined its core values 
as Learning, Integrity, Kindness and 
Entrepreneurship. These cornerstones  
drive the culture of our business and are 
reflective in the execution of our strategy  
and the relationship and engagement with  
our key stakeholders. 
Learning
We encourage learning, believing that developing 
talent enhances our business by improving both 
the quality of output and employee retention 
through growth opportunities. We offer training 
and development programmes to our employees 
and will further enhance these initiatives  
to assist employees in achieving accreditations 
and professional qualifications in various 
areas. Additionally, we strive to foster a culture 
where asking questions is encouraged. Sharing 
information with each other creates a vibrant  
and exciting environment.
Integrity
Integrity is essential to any business, involving 
adherence to moral and ethical principles, 
honesty, and consistency in actions, values, 
methods and outcomes. It means doing the 
right thing, even when no one is watching. Our 
governance standards provide the framework  
for maintaining integrity, with the culture being  
led from the Board throughout the organisation.
Kindness
Businesses thrive when they build and maintain 
strong relationships. Appreciation and respect 
for others foster a culture of inclusivity and 
empathy, which in turn promotes positivity and 
support. Professionalism and thoughtfulness are 
central to how we conduct ourselves both within 
the business and with our external stakeholders. 
By valuing kindness, we create an environment 
where everyone feels valued and supported.
Entrepreneurship
The importance of innovation, risk-taking,  
and proactive thinking is crucial in driving 
business growth and success. We encourage  
all employees to explore and develop new 
concepts, take the initiative, and approach 
challenges with a solution-oriented mindset. 
Embracing entrepreneurship within our 
organisation helps us stay competitive and 
responsive to changing market demands.
18
SysGroup plc Annual report and accounts 2024

19
SysGroup plc Annual report and accounts 2024
Customers and suppliers
The Board discusses strategic decisions  
that may significantly impact our customers, 
including the portfolio of services and  
products we offer, the supplier partners we 
engage with, and changes to our operational 
structure. These discussions ensure that our 
offerings remain aligned with customer needs 
and market demands.
Customers 
We aim to delight our customers, and this 
sentiment is at the heart of everything we  
do. Our Account Managers, Chief Revenue  
Officer and Chief Technology Officer regularly 
meet with customers to understand their 
IT needs and ensure these are addressed 
appropriately and cost-effectively. Our Head  
of Customer Experience, a key member  
of the Senior Leadership Team, is primarily 
responsible for liaising with customers to  
resolve their IT problems and improve our 
services. We measure and track customer 
feedback to ensure standards are maintained 
and continuously improved.
In FY25, we will issue a customer survey  
to gather honest feedback on our service  
and performance, helping us identify areas  
for further enhancement.
Suppliers 
The Board is briefed on major contract 
negotiations and strategies concerning 
key suppliers, particularly those providing 
datacentre services, software and connectivity. 
The Board seeks to balance maintaining strong 
partnerships with key suppliers with the need 
to obtain value for our customers and ensure 
continued high quality and service levels. 
SysGroup pays suppliers through monthly 
payment runs.
Our objective is to manage our supplier 
relationships to ensure we maintain high- 
quality, good-value goods and services for  
our customers. Engagement with our suppliers 
begins with the selection process, ensuring  
the product and service specifications align  
with our requirements, accompanied by 
due diligence. This engagement continues 
throughout the procurement journey with 
regular monthly or quarterly meetings.
Regulators 
As an AIM listed Company, we recognise the 
importance of maintaining high quality regulatory 
compliance and internal governance, which 
is described in further detail in the Corporate 
Governance Report. We comply with all 
applicable regulations, including but not limited 
to the AIM rules, the Companies Act, the Market 
Abuse Regulation, Employment legislation, GDPR, 
Health & Safety, and Anti-Bribery and Corruption. 
Ensuring adherence to these regulations is 
fundamental to our operations and reflects  
our commitment to ethical business practices.
The community and environment
We aim to have a positive impact on the local 
communities in which we operate. We encourage 
and support our employees to participate in 
charitable events. We partner with organisations 
to donate unused or refurbished laptops to 
underprivileged children in our local areas and 
donate office furniture and equipment to not-for-
profit organisations. 
Our ESG policy aims to embed and enhance ESG 
in the business, to improve our environmental 
impact and to make disclosures on our carbon 
footprint. A summary ESG report is provided in 
the Corporate Governance section of the Annual 
Report and the full ESG report for FY24 will soon 
be available on our website. 
SysGroup is generally a low waste business  
and our offices recycle to the fullest extent 
possible. We are committed to continually 
improving our practices to support sustainability 
and community welfare.
Shareholders
The Directors recognise the importance of 
engaging with the Company’s shareholders  
to ensure that the strategy, business model 
and financial performance are well understood. 
Throughout the year, the Executive Chairman 
and CFO meet with investors to discuss relevant 
matters. Shareholders are invited to attend 
the Annual General Meeting, where all Board 
members are present to address questions 
relevant to the business of the meeting. 
Additionally, shareholders can contact the  
Non-Executive Directors if they wish to raise  
any concerns. 
We consider the Annual Report and Interim 
Announcement to be key communication  
tools for our shareholders. These reports  
provide a clear explanation of the business 
performance, financial position, organisation 
changes and strategy.

20
SysGroup plc Annual report and accounts 2024
Strategic report
Environmental, social and 
governance (ESG) report 
Governance
SysGroup delivers solutions that enable 
clients to understand and benefit from 
industry-leading technologies and 
advanced hosting capabilities.
By focusing on our customer’s strategic and 
operational requirements, we enable them  
to free up resources, grow their core business 
and avoid the distractions and complexity 
of delivering IT services. Our business is 
structured to operate in line with our core 
values, to ensure we meet our strategic goals. 
The SysGroup Board has overall responsibility 
for the Group’s ESG strategy and ensures that 
the Group builds a business strategy that is as 
resilient as possible to climate change. 
At SysGroup (‘the Group’) we aim to 
continue to grow our business sustainably 
benefitting both our stakeholders  
and the environment. 
Although we are not subject to mandatory ESG 
regulatory reporting requirements due to our 
size, in FY22, the Board decided to proactively 
commit to reducing our environmental impact 
and supporting local communities. Consequently 
we launched an ESG project to understand 
the environmental and social impacts of our 
operations. The project includes disclosing our 
Greenhouse Gas (GHG) emissions and reporting 
on our social and governance activities. 
Operating as a responsible business is  
embedded within SysGroup’s purpose, culture, 
and core values. We strive to act responsibly, 
considering both the environment and the 
local communities where we operate. We have 
partnered with a specialist ESG consultancy,  
to assist in developing our ESG strategy.

21
SysGroup plc Annual report and accounts 2024
Social 
At SysGroup, we are committed to acting responsibly and making a positive  
impact on our employees and the communities in which we operate.
Employee engagement
We recognise that a motivated and engaged 
workforce is essential to our success. To support 
this, we encourage our team leaders (employees 
in managerial roles) to regularly hold face-to-face 
meetings with their team members, to address 
any work or personal concerns. Additionally, we 
conduct employee surveys, to capture the views 
and feedback of our team, helping us to identify 
opportunities to improve our business.  
In FY24, we had a significant response rate 
of 85%, with 80% stating they were extremely 
satisfied working for us. We analysed the feedback 
from our employees, with the main areas of 
improvement being in relation to cultural working 
patterns. As a result, we have implemented a 
hybrid working pattern, which improved well-being 
and engagement. We will continue to develop 
employee engagement processes across the 
Group, where possible.
Last financial year, we successfully launched 
a company newsletter, which continues to 
be circulated quarterly to all employees and 
distributed electronically on our intranet. The 
newsletter is a fun and inclusive way to showcase 
monthly events, provide business updates and 
highlight employee recognition for all colleagues. 
Our quarterly newsletter has gained a positive 
reception among employees, serving as a 
reliable source of updates and insights. This is an 
important platform for distributing key information 
so that new employees can learn more about  
the Group. In FY25, we will develop the existing 
culture advocate programme into ‘Engagement 
Cells’. This will consist of quarterly team meetings 
at each site, where employees can provide 
feedback, and action plans can be developed. 
This initiative will highlight any issues and result  
in increased engagement across the Group.
In addition to the newsletter, the Executive 
Chairman distributes a ‘Chairman’s Message’  
to all employees via email, typically on a quarterly 
basis, with key business updates. This ensures 
employees are up to date in terms of strategy  
and progress made by the Group.
As part of our strategic plan, we are embarking 
on a comprehensive review of our organisational 
values. Led by our leadership, this initiative 
focuses on improving Learning, Integrity, 
Kindness, and Entrepreneurship. These values 
are to be embedded in the daily operations, 
empowering every team member to embody them 
authentically. Concurrently, we are committed  
to nurturing a robust ‘Learning Culture’ across  
the organisation, fostering continuous growth  
and development. This involves a focus on  
project- based learning, where employees  
will acquire new skills by learning in the role.  
To support this, we are introducing a dedicated 
space for collaboration and idea-sharing in FY25. 
Additionally, in FY25, our People and Culture (P&C) 
team will explore avenues to enhance feedback 
mechanisms, ensuring that every voice is heard 
and valued going forward, for example, through  
the Engagement Cells.
In FY24, we improved our employee shoutout 
system, which employees use to send messages 
to each other, such as messages of thanks, by 
creating summaries in our newsletter, allowing 
for even greater impact and recognition. Small 
monetary vouchers are provided to employees 
who are performing well, as a form of recognition. 
This enhancement streamlines the process  
and elevates the value of recognition within  
our workplace culture. Furthermore, to help our 
people spread the positivity that we implement 
into our working environment, we have continued 
our Candidate Referral Bonus Policy. The purpose 
of this scheme is to incentivise our team members 
to refer people they know directly to the Group as 
candidates for positions.
Throughout the previous financial year, the P&C 
team focused on decentralising activities, aiming 
to improve engagement at localised levels. During 
the festive season in December, we opted to  
host different events at areas local to SysGroup 
sites rather than just one location. This change 
resulted in increased attendance rates and the 
ability to tailor each gathering to the individuals 
attending. Events included Clay Pigeon Shooting, 
F1 simulator driving and various meals. Members  
of the leadership team attended multiple site 
events, to ensure that the events remained 
inclusive whilst separate. We aim to continue  
to arrange similar events at various times  
during the year, to encourage direct interaction 
amongst colleagues.

22
SysGroup plc Annual report and accounts 2024
Employee welfare 
At SysGroup, we take the well-being and health 
of our employees seriously. We ensure that 
all meetings are well structured, to effectively 
address both immediate needs and long-term 
strategic goals. Our Leadership Team meets 
weekly to tackle practical, day-to-day matters, 
and convenes bi-monthly to discuss long-term 
initiatives, strategic planning, and execution  
and milestones for project work. 
Employee benefits 
At SysGroup, we aim to provide benefits to our 
employees, wherever possible. All employees  
are offered the opportunity to sign-up for a private 
medical insurance scheme upon completing their 
probation period. They can increase their level  
of insurance coverage and add their families to 
the Group scheme, at a reduced rate compared 
to the external market rate.
In May 2023, we successfully launched our 
employee cycle-to-work scheme. Other SysGroup 
employee benefits include financial advice, free 
quarterly prize draws of vouchers typically valued 
at £50 or £100, annual events to support team 
health and well-being, and an additional half-day  
of annual leave on their birthday.
In August 2024, we will be launching a Save  
As You Earn (SAYE) scheme, accessible to  
all employees, offering them the option to buy 
shares at a discounted price. This initiative aims  
to provide a valuable benefit and to foster  
an entrepreneurial spirit within our workforce.
We believe it is important that employees can 
provide feedback on their roles and the working 
environment. Employees are encouraged to 
share feedback with the Leadership Team on 
an ad hoc basis. Feedback from Leadership 
indicates that most of our employees thrive when 
challenged and given opportunities to learn and 
grow. Additionally, we remain proactive in our aim 
to implement innovative ideas to enhance our 
flexible benefits package, ensuring it evolves in 
alignment with the diverse needs and preferences 
of our workforce.
Diversity, equality and inclusion 
Acknowledging the widely recognised challenge 
of female representation within the IT industry, 
SysGroup is committed to addressing this issue 
and encouraging women to enter the industry 
and apply for roles at SysGroup. Notably, we have 
made significant strides in increasing female 
representation on our leadership team, with 
the proportion rising to 37.5% in FY2023/2024 
(FY2022/2023: 22%). Furthermore, we have 
implemented an enhanced maternity policy,  
to better support working mothers. Additionally, 
our adoption of hybrid working models, aims to 
provide greater flexibility, encouraging improved 
work-life balance for all employees.
Learning and development
We remain committed to developing our 
employees’ technical skills and have commenced 
a programme of training colleagues in ML and AI 
capability. Colleagues are granted permission  
to complete relevant training courses, to develop 
their knowledge and skills.
In FY24, we supported employees  
through professional qualifications such as  
Augmentative and Alternative Communication 
(AAC), and technical certificates, such as  
Cisco Certified Network Associate (CCNA)  
or similar from Microsoft and CyberArk.  
These efforts aim to provide tailored pathways 
for career advancement.
The success of the Cyber Graduate Apprentice 
Programme continues, which we offer every 
three years in partnership with Edinburgh Napier 
University. Apprentices are with SysGroup four 
days a week and spend one day at university. 
A new starter was onboarded in FY24, with 
an additional two participants scheduled to 
complete the course in FY25. This continued 
success highlights the effectiveness of the 
programme in nurturing ability and developing 
future talent. Encouraged by these achievements, 
we are exploring opportunities to replicate this 
model within other areas of our business, as well 
as hiring more apprentices in September 2025.
Mirroring our decentralised approach to 
engagement events, we adopted a similar  
strategy for ‘bitesize learning’, which proved 
particularly successful within the sales  
function. By focusing on these learning 
opportunities, we could effectively engage 
vendors and partners, to provide tailored  
training and upskilling sessions relevant  
to each team member’s role. This approach 
facilitated targeted learning and promoted  
closer collaboration with external stakeholders.

23
SysGroup plc Annual report and accounts 2024
Charitable and local communities 
At SysGroup, we aim to have a positive impact  
on the local communities in which we operate. 
We partner with organisations to donate unused 
and refurbished laptops, to underprivileged 
children in our local areas, including the Young 
Men’s Christian Association (YMCA), typically 
twice a year. We try to ‘buy local’ and partner with 
local businesses, where possible, to support the 
local economies. We are committed to promoting 
the circular economy and therefore donate old 
furniture to not-for-profit organisations, providing 
them with good condition second-hand office 
equipment, alleviating significant costs for the 
organisations. During the refurbishment of our 
Bristol office in the current financial year and the 
closure of the Liverpool office, we collaborated 
with Collecteco, an organisation dedicated to 
redistributing unwanted furniture and office items 
to UK not-for-profit organisations. This partnership 
had multifaceted benefits, facilitating a smooth 
transition between offices and providing a 
valuable benefit by diverting usable items  
from landfills to support charitable causes. 
Through our continued support of our chosen 
charity, Mind, elected by our team members,  
we have opportunities to make a positive impact 
on communities’ mental health and well-being. 
SysGroup supports and works with the Grace 
Eyre Foundation (Grace Eyre), which supports 
people with learning disabilities and mental  
health needs in Brighton, Hove and across  
Sussex. Grace Eyre helps people develop their 
independence, obtain housing, find employment 
and learn new skills. SysGroup provides technical 
consultancy, strategic advice and IT problem 
resolution to support Grace Eyre in operating 
more efficiently.
Environment 
Responsible environmental operation is a key value embedded within our  
culture and our growing ESG Strategy. We are committed to developing and  
improving our ESG Strategy, by growing our understanding of ESG processes  
and our environmental impact.
To underpin our growth and development,  
we are committed to continually improving  
our data collection processes and introducing 
new initiatives to support our efforts to become a 
more sustainable business. We are committed to 
understanding and minimising our environmental 
impact across all our operations, including 
greenhouse gas emissions. 
At SysGroup, our waste is typically domestic 
due to the nature of our business. We promote 
recycling efforts through fitted recycling bins 
accessible across our offices, and employees  
are actively encouraged through posters and 
signs to fully recycle where they can.
Our colleagues will participate in a Group-wide 
sustainability drive from September 2024,  
where they can share their thoughts and ideas  
on how SysGroup can be more sustainable.  
We will aim to demonstrate our commitment 
to protecting the planet. We ensure that our 
products and service delivery have minimal 
packaging. We are committed to taking a 
sustainable approach to disposal when required, 
separating waste materials for recycling.
At SysGroup, we recycle old office equipment 
through a scheme which allows employees 
to offer a small donation to a charity of their 
choice in exchange for the recycled equipment. 
Where equipment is not taken by employees 
or donated, we recycle the old IT equipment 
through Computer Equipment Recycling (CPR). 
This collaboration ensures our equipment follows 
GDPR legislation as the data is removed, restored 
and recycled. The profits from retail sales and 
this partnership are donated to UK charities. 
Additionally, our partnership with Collecteco  
helps further reduce our waste generation and 
foster a circular economy. SysGroup remains 
committed to considering the environment in our 
business decisions and striving for sustainability 
wherever possible. 
Water
Although we do not operate in a high water-
intensive sector, we try to ensure that water 
consumption by employees, across the Group,  
is kept to a minimum.

24
SysGroup plc Annual report and accounts 2024
Materials 
We recognise that our operations have an impact 
on the environment, and we aim to minimise the 
negative effects as much as possible. To this end 
we aim to partner with companies that share our 
ethos or ESG values. When sourcing materials we 
particularly engage with companies committed  
to operating responsibly, both environmentally 
and socially. For each office fit-out, we strive to 
source ethical and sustainably made products, 
including those incorporating recycled materials.
GHG emissions
Reducing our GHG emissions is at the forefront 
of our sustainability journey. We have established 
an ambition to be net zero (90% reduction in 
emissions prior to any residual offsets, up to 
10% of the baseline being offset using carbon 
removal offsets) for Scope 1 and 2 by 2030 and for 
Scope 3 by 2040, compared to an FY2021/2022 
baseline. As we have more control over reducing 
our Scope 1 and 2 emissions, our net zero target 
year is earlier than our Scope 3 target year.
Our emissions are defined and classified  
as follows:
•	Scope 1 emissions are direct GHG emissions 
that occur from sources that we control  
or own, i.e., gas usage and transport fuels.  
In FY2023/2024, our total Scope 1 emissions 
were 29.46 tCO2e.
•	Scope 2 emissions are indirect GHG emissions 
associated with our purchase of electricity. 
Our offices and datacentre racks consume 
electricity, which comprises 88.04% of our total 
Group emissions. In FY2023/2024, our total 
Scope 2 emissions were 360.60 tCO2e.
•	Scope 3 emissions are the indirect GHG 
emissions associated with our value chain.  
Our SECR Scope 3 (Transport) emissions  
in FY2023/2024 were 19.53 tCO2e.
Emissions scope
FY2023/2024 SECR 
Emissions (tCO2e)
Percentage of 
Total SECR
Scope 1 
29.46
7.19%
Scope 2
360.60
88.04%
Scope 3 (Transport)
19.53
4.77%
Total
409.58
100%
Table 1: Our Scope 1, 2 and 3 (transport) emissions for FY2023/2024.
Data centres
We have taken steps to manage our Scope 2 
emissions at datacentres. At our datacentres,  
the energy we use for cloud hosting is responsible 
for a high proportion of our Scope 2 emissions, 
equating to 339.76 tCO2e in FY2023/2024. 
Despite our limited ability to influence energy 
efficiency within our datacentres, we have taken 
steps to consolidate our locations. We have  
exited the Bristol datacentre and transferred 
most of the usage to the Vantage datacentre  
in Cardiff. Vantage has a public net zero 
commitment for 2030, along with many of  
our other datacentres with net zero ambitions.  
We plan to further engage with our datacentres 
in FY25, to further understand their energy 
consumption and initiatives for sustainable 
operation, energy conservation and  
carbon reduction.

25
SysGroup plc Annual report and accounts 2024
Streamlined energy and carbon reporting (SECR)
To enhance our reporting and deepen our understanding of our environmental 
impact, we have voluntarily disclosed all measured emissions sources as required 
by the UK Government’s SECR policy.
SECR mandates that companies report their 
energy usage (kWh) and the corresponding 
emissions (tCO2e). For SysGroup, this involves 
categorising our energy usage into Scope 1 
Natural Gas and Transport, Scope 2 Grid-supplied 
Electricity and Scope 3 Transport Emissions.  
This comprehensive reporting enables us and  
our stakeholders to understand the Group’s 
energy performance accurately and create 
initiatives to promote energy efficiency. We have 
reported our intensity metric of tCO2e per £m 
turnover, to track our progress at the unit level  
as our business grows and allow meaningful 
year-on-year comparisons to monitor energy 
management initiatives. 
FY2023/2024 
Consumption kWh
FY2022/2023 
Consumption kWh
FY2021/2022 
Consumption kWh 
(baseline)
Percentage 
change from 
FY2023/2024 
against baseline
Utility and scope
Total
Scope 1 Total
137,762
142,939
0
N/A
Natural Gas (Scope 1)
35,175
85,136
0
N/A
Transportation (Scope 1)
102,587
57,803
0
N/A
Scope 2 Total
1,741,398
1,430,125
1,676,193
+3.89%
Grid-Supplied Electricity (Scope 2)
1,741,398
1,430,125
1,676,193
+3.89%
Scope 3 Total
86,821
50,084
101,523
-14.48%
Transportation (Scope 3)
86,821
50,084
101,523
-14.48%
 Total
1,965,981
1,623,148
1,777,716
+10.59%
FY2023/2024 
Consumption 
tCO2e
FY2022/2023 
Consumption 
tCO2e
FY2021/2022 
Consumption 
tCO2e (baseline)
Percentage 
Change from 
FY2023/2024 
against baseline
Utility and scope
Total
Scope 1 Total
29.46
28.67
0.00
N/A
Natural Gas (Scope 1)
6.43
15.54
0.00
N/A
Transportation (Scope 1)
23.02
13.13
0.00
N/A
Scope 2 Total
360.60
276.56
355.91
+1.32%
Grid-Supplied Electricity (Scope 2)
360.60
276.56
355.91
+1.32%
Scope 3 Total
19.53
11.55
23.54
-17.03%
Transportation (Scope 3)
19.53
11.55
23.54
-17.03%
 Total
409.58
316.78
379.45
+7.94%
Table 2: SysGroup FY2023/2024 Total Energy Consumption (kWh) for Scope 1, Scope 2 and Scope 3 (transport only).
Table 3: SysGroup FY2023/2024 Total Location-based Emissions (tCO2e) Scope 1, Scope 2 and Scope 3 (transport only).

26
SysGroup plc Annual report and accounts 2024
Increased on-site activity has contributed to an increase in electricity consumption. Also, new  
datacentres added to the Company portfolio during FY2023/2024 have increased electricity  
demand. As a result, overall emissions increased by 7.94% compared to the baseline year.
Intensity Metric
FY2023/2024 
intensity metric
FY2022/2023 
intensity metric
FY2021/2022 
intensity metric
Percentage 
Change from 
FY2023/2024 
against baseline
tCO2e/£m turnover
18.04
14.63
25.73
-29.89%
Table 4: SysGroup plc Total Emissions Intensity Metric.
Energy efficiency
Our primary objective has been to thoroughly 
understand and accurately calculate our 
environmental impact. To achieve this, we have 
implemented a comprehensive data collection 
process, enabling us to report in alignment  
with SECR. By growing our understanding  
of our energy consumption and carbon footprint, 
we can identify emissions hotspots and areas  
of significant environmental impact across  
our portfolio. This insight allows us to target  
these areas for improvement, driving more 
sustainable practices and reducing our overall 
carbon footprint.
A register of energy efficiency measures has  
been compiled, with a view to implementing  
these measures in the next five years. In the last 
year, we have been reviewing and consolidating 
our suppliers, with ESG performance forming  
a growing part of our decision-making process.  
We have also continued our partnership with  
a specialist ESG consultancy, to support us  
in navigating the ESG reporting landscape. 
Ongoing in-depth reviews of our current 
processes and policies have also contributed 
towards the development of our ESG Strategy,  
to introduce social and environmental initiatives. 
Our colleagues will also be participating in 
a company-wide sustainability drive from 
September FY24, where we aim to demonstrate 
our commitment to protecting the planet.
Methodology
SECR Scope 1, 2 and 3 consumption and CO2e 
emissions data has been calculated, in line 
with the 2019 UK Government environmental 
reporting guidance and the GHG protocol - a 
Corporate Accounting and Reporting Standard. 
Government Emissions Factor Database 2023 
version 1.1 has been used, utilising the current 
published gross calorific value (CV) and kgCO2e 
emissions factors relevant for reporting year 
01/04/2023 – 31/03/2024. An intensity metric has 
been calculated using total tCO2e figures, and 
the selected performance indicator agreed with 
SysGroup plc for the relevant report period (total 
turnover), which was £22.70m and £21.65m in 
FY2023/2024 and FY2022/2023, respectively.

27
SysGroup plc Annual report and accounts 2024
Governance report
Board of Directors
Heejae Chae
Executive Chairman
N
N
N
R
R
A
N
R
A
A
Heejae was appointed Executive Chairman on  
26 June 2023. Previously he was the Chief Executive 
of AIM-listed Scapa Group plc, a globally recognised 
supplier of healthcare and industrial products.  
Prior to his role at Scapa, Heejae served as the Group 
Chief Executive of Volex Group plc and was Group 
General Manager, Radio Frequency Worldwide, at 
Amphenol Corporation. He holds Bachelor of Arts in 
Economics and Bachelor of Science in Engineering from 
Columbia University and an MBA from Harvard University. 
Furthermore, Heejae is a Non-Executive Director and 
Chairman of the Remuneration Committee for IP Group 
plc and a Non-Executive Director of Elementis plc.
Paul Edwards
Non-Executive Director
Paul was appointed as a Non-Executive Director  
on 25 September 2023. Paul is currently CFO  
of Tatton Asset Management plc and has previously 
been Group Finance Director of a number of quoted 
companies including Scapa Group plc and  
NCC Group plc. 
N
Nomination Committee
A
Audit Committee
Committee Chairman
R
Remuneration Committee
Mark Reilly
Non-Executive Director
Mark was appointed as a Non-Executive Director  
on 12 December 2023. Mark is currently Managing 
Partner, Technology, at IP Group plc. Mark was 
previously a Non-Executive Director at Actual 
Experience plc and Mirriad Advertising plc.  
He has overseen more than 200 private and  
public company venture transactions and has  
over a decade of experience sitting on technology 
company boards. Mark holds a PhD in Engineering  
from Cambridge University. 
Mike Fletcher
Non-Executive Director
Mike was appointed as a Non-Executive Director on 
8 January 2018. Mike has extensive public markets 
experience and is the Managing Partner of Arete Capital 
LLP, a specialist venture and advisory business, and 
sits on the Board of several privately owned growth 
companies. Previously, Mike was a managing director  
for European investment bank GCA Altium where he 
gained 10 years’ experience in M&A and corporate 
finance. Mike is a chartered accountant, qualifying  
with PwC in 1999, and is both FCA and SRA approved. 
Davin Cushman
Non-Executive Director
Davin was appointed as a Non-Executive Director  
on 10 June 2024 and has over 25 years of experience 
within the technology industry, having started his 
career in 1996 with enterprise application pioneer 
Trilogy. He served as CEO at Ignite Technologies, 
an enterprise software company and subsequently 
founded Brightrose Ventures to advise, acquire and 
operate software companies, with a later $100 million 
commitment from Brentwood Associates for software 
acquisitions. Davin has an undergraduate degree in 
Politics from Princeton University and an MBA from 
Kellogg at Northwestern University.
Owen Phillips 
Chief Financial Officer
Owen Phillips was appointed CFO with effect from 
11 March 2024. Owen is a Chartered Accountant 
having qualified in 2007. Prior to this appointment 
Owen was Director in the finance function at 
Matillion Limited, a leading provider of cloud data 
integration tools with a valuation of $1.5 billion 
at the last funding round. Previously, Owen held 
various financial management positions in the  
data and technology sectors as well as working  
in professional practice at Grant Thornton UK LLP.
Committee Membership

28
SysGroup plc Annual report and accounts 2024
Governance report
Directors’ report
The Directors present their Annual Report and Audited Financial Statements  
for the year ended 31 March 2024.
Principal activities
The principal activities of the business are  
the provision of managed IT services specialising 
in the delivery of cloud, data and security services 
to power AI and ML transformation.
Business review  
and future developments
A review of the Group’s operations and 
performance for the twelve months to 31 March 
2024, a summary of the financial position at  
the year-end and an indication of the outlook for 
the future is contained in the Strategic Report.
Results and dividends
The Consolidated Statement of Comprehensive 
Income for the year is set out on page 50.  
The Directors do not propose the payment  
of a dividend for the year ended 31 March 2024 
(FY23: nil).
Financial instruments
The Group uses various financial instruments. 
These include bank loans, lease contracts, cash 
and various items, such as trade receivables 
and trade payables, that arise directly from its 
operations. The main purpose of these financial 
instruments is to raise finance for the Group’s 
strategic growth and to manage finance for  
the day-to-day operations of the business.  
The existence of these financial instruments 
exposes the Group to a number of financial  
risks, which are described in more detail in  
note 3 to the Accounts. 
Liquidity risk
The Group seeks to manage financial risk by 
ensuring sufficient liquidity is available to meet 
foreseeable needs and to manage cash assets 
safely and profitably. Cashflow forecasts are 
maintained and monitored as part of the Group’s 
three-year, 12-month and monthly forecasts.  
Short-term flexibility is achieved through available 
cash balances and an overdraft facility.
Interest rate risk
The Group finances its operations and capital 
investments through operational cash generation. 
The Group has commercial lease agreements 
in place for office properties and occasionally 
leases are used for equipment purchases.  
The bank facility is on a variable interest rate  
and the Directors consider this to be appropriate 
in the current economic environment.
Foreign exchange risk
A small number of suppliers invoice in USD.  
Foreign exchange exposure is closely managed, 
including holding limited funds in USD. Alternate 
suppliers invoicing in GBP are also sought  
where suitable.
Credit risk
The Group’s principal financial assets are cash, 
and trade and other receivables. These balances 
are actively monitored to avoid significant 
concentrations of credit risk; however, the 
total of the cash balances and trade and other 
receivables represents the maximum exposure  
to credit risk. Dedicated resources, within  
the Finance team, manage credit risk by utilising  
credit agency rating services to assess new 
customers for creditworthiness and monitor  
and address credit risks of our customers on  
a continuing basis.

29
SysGroup plc Annual report and accounts 2024
Directors
The Directors of the Company who held office during the year are as follows:
Davin Cushman was appointed a Non-Executive Director on 10 June 2024.
The interests of current Directors in shares and options are detailed in the Directors’ Remuneration 
Report on pages 31 to 34.
Name
Position held
Heejae Chae (appointed 26 June 2023)
Executive Chairman
Owen Phillips (appointed 11 March 2024)
Chief Financial Officer
Paul Edwards (appointed 26 September 2023)
Non-Executive Director
Mark Reilly (appointed 12 December 2023)
Non-Executive Director
Mike Fletcher
Non-Executive Director
Michael Edelson (retired 22 September 2023)
Non-Executive Chairman
Adam Binks (resigned 26 June 2023)
Chief Executive Officer
Martin Audcent (resigned 11 March 2024)
Chief Financial Officer
Mark Quartermaine (resigned 12 December 2023)
Non-Executive Director
Name
Number of shares
Percentage holding
Gresham House Asset Management Limited*
21,815,963
26.30%
Canaccord Genuity Group Inc
9,453,302
11.40%
Heejae Chae
7,705,575
9.30%
Darren Carter
5,788,158
6.98%
Herald Investment Management Ltd
4,194,581
5.06%
NR Holdings Limited
3,000,000
3.62%
Significant shareholdings
As at 30 July 2024, the Company has been notified of the following significant shareholdings:
* Relationship Agreement Gresham House Asset Management Limited

30
SysGroup plc Annual report and accounts 2024
In June 2016, the Company and Gresham 
House Asset Management Limited (formerly 
Livingbridge VC LLP) (‘Gresham’) entered into 
an agreement (the ‘Agreement’), which provides 
that for so long as Gresham is the registered 
holder of 10% or more of the issued share capital 
in the Company it may appoint a Director to the 
Board of Directors, subject to the diligence of the 
Company’s Nomad. Remuneration and terms of 
appointment of the director should be in line with 
the other Non-Executive Directors. Any conflict 
of interest that arises shall be authorised by 
the Company to the fullest extent permitted by 
law. Subject to applicable laws and regulations, 
the Company shall authorise the Director to 
disclose to Gresham any information obtained 
by the duly appointed Director, including that 
which is deemed to be sensitive and confidential, 
provided the information is required for the 
purpose of Gresham reviewing its investments. 
In such circumstances Gresham shall treat 
the information as confidential and will be 
subject to and comply with legal and regulatory 
requirements, which would include but is not 
limited to dealing in the Company’s shares. 
Gresham has not activated its rights under the 
Agreement and the Company has not received 
notice of intention to do so.
Disclosure of information  
to auditors
The Directors who held office at the date  
of approval of this Directors’ report confirm  
that, so far as they are each aware, there  
is no relevant audit information of which the 
Company’s auditors are unaware; and each 
Director has taken all the steps that he ought  
to have taken as a Director to make himself  
aware of any relevant audit information and  
to establish that the Company’s auditors are 
aware of that information.
Going concern
The Directors have prepared the financial 
statements on a going concern basis which 
assumes that the Group and the Company  
will continue to meet liabilities as they fall due. 
The Directors have reviewed the Base business 
forecast and a Sensitised version for the period  
to 31 July 2025 and taken into account the 
forecasts that support the business viability  
for the period to 31 March 2026.
The Group raised £10.6m net funds from  
a placing in June 2024. In the Base forecast 
there is considered ample headroom in the bank 
covenants, due to both the proceeds of this 
placing and as the business continues to operate 
with a high level of cash conversion and a reducing 
level of net debt. In the Sensitised forecast, which 
includes assumptions for a significant decline in 
revenue and profits, the Group maintains positive 
gross cash balances, reduces net debt and 
stays within the bank covenants. The Group has 
a business model with a high degree of financial 
resilience since circa 80% of revenue is derived 
from contracted managed IT services which is  
a continuous and business critical service supply  
to customers. This provides a high level of 
operating cash generation. 
At 31 March 2024, the Group had a gross cash 
balance of £1.9m and a net debt position of  
£3.4m, excluding contingent consideration of 
£1.8m. The Group has a £0.5m unused overdraft 
facility and £3.3m of undrawn headroom in its  
RCF Loan facility which is available for working 
capital and acquisitions.
The forecasts, the resultant cashflows,  
together with the RCF loan facilities, taking 
account of reasonably possible changes in  
trading performance, show that the Group  
can continue to operate within the current 
facilities available to it.
The Directors therefore have a reasonable 
expectation that the Group has adequate 
resources to continue in operational existence  
for the foreseeable future and thus they continue 
to adopt the going concern basis of accounting  
in preparing the financial statements. 
Post balance sheet events
The Group raised £10.6m net funds from  
a placing in June 2024. Gross proceeds were 
£11.2m, including a £0.3m retail offering and  
a £10.9m placing.
Auditors
Pursuant to s487 of the Companies Act 2006,  
the Auditor will be deemed to be reappointed  
and BDO LLP will therefore continue in office.
By order of the Board 
Wendy Baker 
Company Secretary 
30 July 2024

31
SysGroup plc Annual report and accounts 2024
Governance report
Directors’ remuneration report
Remuneration committee
Membership of the Remuneration Committee 
comprises Paul Edwards (Chairman),  
Mike Fletcher and Mark Reilly. The Committee  
meets at least twice a year and is responsible  
for determining and reviewing the policy for  
the remuneration of the Executive Directors  
and designated members of the Senior 
Management Team. 
The Remuneration Committee approves 
the design and determines targets for any 
performance related pay schemes; reviews  
the design and determines the targets for  
any share incentive plans including the awards 
made under these plans; and establishes the 
policy for, and scope of, pension arrangements  
for each Executive Director.
Remuneration policy
The Group’s policy on remuneration aims  
to reward sustained performance by attracting, 
motivating and rewarding individuals of the  
highest calibre who are committed to growing  
the business and maximising shareholder return. 
The policy applies to both Executive Directors  
and senior employees, who are rewarded on  
the basis of their performance and the value 
created for shareholders. Fixed remuneration 
comprises salary, defined contribution pension 
and benefits. Variable pay includes annual 
bonus and long-term incentives. Independent 
professional advisers are consulted for 
benchmarking advice when changes to  
incentive schemes are being considered. 
Directors’ service contracts
Heejae Chae and Owen Phillips each have 
a service contract, with mutual termination 
provisions of up to six months’ notice.
Adam Binks’ original service agreement dated 
13 June 2018 was superseded by a new service 
agreement on 25 May 2023 increasing the mutual 
notice period from six months to 12 months.
Martin Audcent’s original service agreement dated 
16 July 2018 was superseded by a new service 
agreement on 13 June 2023 increasing the mutual 
notice period from six months to 12 months. 
Non-Executive Directors are appointed under a 
letter of appointment which covers such matters 
as time commitment, duties and involvement in 
other business interests. The remuneration of 
the Non-Executive Directors is determined by 
the Board (Executive Directors only) based on 
benchmarking, research and within the limits set 
in the Company’s Articles of Association. The 
Non-Executive Directors receive a basic fee for 
membership of the Board and its Committees.
2024 Management  
Incentive Plans
The Company’s approach to incentivisation 
aims to reward key contributors to Company 
performance with incentive structures that  
are tied to the delivery of shareholder value  
over a sustained period. These incentives  
are funded through issuance of equity or  
equity-linked instruments. 
At the General Meeting held on 24 June 2024, 
shareholders unanimously approved two new 
incentive plans:
1. The SysGroup plc Value Creation Plan; and
2. The SysGroup plc Performance Share Plan
These plans are integral to the overall 
remuneration structure for senior employees, 
designed to incentivise the management team  
to deliver substantial value and realise the 
Group’s growth ambitions. 
Key features of the Incentive Plans are: 
•	Long-term focus: The long-term incentive 
arrangements are designed and intended to 
form a significant majority of remuneration for 
the senior team, if growth plans are realised.
•	Alignment with shareholder value: The potential 
remuneration under these plans will be earned 
if the management team meets the stretching 
targets, creating significant shareholder value  
in return.
Awards are expected to be made shortly following 
the release of the FY24 Annual Results.
Alongside the long-term incentives, the 
remuneration package will also include fixed  
pay and short-term bonus plans.

32
SysGroup plc Annual report and accounts 2024
SysGroup plc Value  
Creation Plan (VCP)
The VCP is a one-off leveraged plan, designed  
to incentivise the Executive Directors and senior 
management to deliver significant returns for 
shareholders over a five-year period. Under  
the VCP, participants will receive (in the form  
of Ordinary Shares) a proportion of the returns 
delivered for shareholders if a threshold rate  
is achieved. Subject to meeting the hurdle rates 
(as described below), participants in the VCP  
as a whole are eligible to receive between  
15% and 25% share of the value created for 
shareholders above the market capitalisation  
at the placing depending on the Company’s  
share price at the end of the performance  
period. The minimum hurdle rate to be achieved 
before there is any value sharing is 12.5% 
compound annual growth and in order for  
the sharing ratio to increase, share prices  
of £2.25 (i.e. c.47% compound annual growth)  
and £3.00 (i.e. c.55% compound annual growth)  
must be reached. These targets have been  
set at a significant premium to the Issue Price  
to incentivise and drive substantial growth.
SysGroup plc Performance 
Share Plan (PSP)
The PSP is a discretionary incentive plan  
allowing for the grant of a variety of awards  
over Ordinary Shares (‘Awards’) to be made  
to eligible employees of the Group on an annual 
basis, with targets set over rolling three-year 
periods. Awards made under the PSP may  
take the form of options to acquire Ordinary 
Shares, conditional share awards or awards  
of restricted shares. The vesting of Awards may  
be subject to the achievement of a performance 
target (which may comprise a combination of 
separate targets) measured over a specified 
three-year period. Awards may be satisfied  
by the issue of new Ordinary Shares or by  
the transfer of Ordinary Shares held in treasury  
or by the trustee of an employee benefit trust.
An offset feature will be built into Awards  
for employees who are participants in both  
the VCP and PSP to reduce the number  
of shares vesting under the PSP to reflect  
shares realised under the VCP. This will  
prevent participants being remunerated  
twice for the same performance.
SysGroup plc 2020 Long-Term 
Incentive Plan (LTIP)
The LTIP expired in July 2023. This was an annual 
incentive plan under which the Remuneration 
Committee set a minimum Adjusted EBITDA 
performance (‘Threshold’) each year. On 
conclusion of the financial year the Executive 
Directors were paid a mixture of a cash bonus 
and issued nil cost performance shares, which 
were granted subject to the Group’s performance 
against the Threshold. The performance shares 
would vest two years after the date of grant.  
The Group had to achieve a minimum of 90%  
of the Threshold before any cash payment or grant 
of performance shares was due to the Executive 
Directors. The level of cash payment and grant  
of performance shares increased up to 110%  
of the Threshold with the maximum grant due  
at the discretion of the Remuneration Committee. 
The maximum grant for Adam Binks was 150%  
of annual salary and for Martin Audcent 112.5%  
of annual salary. The split between a cash payment 
and performance shares was set at 50%:50% 
unless a Threshold of 100% was exceeded at 
which point the split between a cash payment and 
performance shares was at the discretion of the 
Remuneration Committee for the excess amount. 
Performance shares granted would vest on  
the second anniversary of grant and were subject 
to an additional grant uplift dependent upon the 
performance of the share price based on a 90-day 
volume weighted average price immediately prior 
to the vesting date.
Under the LTIP, Awards were only granted to  
Adam Binks and Martin Audcent with all Awards 
having now vested in full. 
On 25 May 2023, the Board (at that time) agreed, 
as part of Adam Binks’ termination terms, that 
826,394 unvested options granted to him under 
the Company’s 2020 LTIP Scheme would vest 
with immediate effect with all restrictions on all  
his options waived. Mr Binks agreed to immediately 
exercise all his options granted under the 2018 
and 2020 LTIP schemes, totalling 2,076,394 
ordinary shares of 1p each (‘Ordinary Shares’)  
and further agreed to sell, and the Company 
acquired, 2,076,394 Ordinary Shares at a price 
of £0.375 per Ordinary Share, which are now held 
by the Company as Treasury shares. It is the 
Company’s intention to use the Treasury shares  
to satisfy share incentive plans in the future. 

33
SysGroup plc Annual report and accounts 2024
Employee
LTIP scheme
Vested
Options over 
ordinary shares
Grant date
Expiry date
Martin Audcent
2018 LTIP
Vested
450,000
16/07/2018
15/07/2028
2018 LTIP
Vested
150,000
15/07/2019
14/07/2029
2020 LTIP
Vested
150,000
08/07/2020
07/07/2030
2020 LTIP
Vested
107,805
21/06/2021
20/06/2031
2020 LTIP
Vested
170,406
21/06/2022
20/06/2032
2020 LTIP
Vested
204,024
17/04/2023
16/04/2033
On 26 May 2023, the Board (at that time) agreed 
that the 482,235 unvested options granted to 
Martin Audcent, under the Company’s 2020 LTIP 
Scheme, would vest with immediate effect with 
restrictions on these options being waived. Details 
of Martin’s interest in share options are outlined  
in the table below. 
Directors’ interests in ordinary shares of SysGroup plc
The Directors in office at the end of the year had interests in the ordinary share capital  
of the Company at the date of this report as shown below:
Interests in share options as at 31 March 2024 of those Directors who served during the year:
Director
Number of 
ordinary shares
Percentage 
interest
Heejae Chae
7,707,575
9.30%
Owen Phillips
60,606
0.10%
Mike Fletcher*
122,647
0.10%
Paul Edwards
151,515
0.20%
Mark Reilly
45,454
0.10%
* Shares are held in the name of Colston Trustees Limited.

34
SysGroup plc Annual report and accounts 2024
2024
2023
 
Director
Salary/Fees 
£’000
Bonus 
£’000
Pension 
£’000
BIK 
£’000
Total 
£’000
Salary/Fees 
£’000
Bonus 
£’000
Pension 
£’000
BIK 
£’000
Total 
£’000
Michael Edelson
22
–
–
–
22
43
–
–
–
43
Mike Fletcher
44
–
–
–
44
43
–
–
–
43
Mark Quartermaine
31
–
–
–
31
43
–
–
–
43
Adam Binks*
1,254
–
2
5
1,261
215
102
10
3
330
Martin Audcent
128
50
6
12
196
160
56
8
2
226
Heejae Chae
154
–
7
12
173
–
–
–
–
–
Owen Phillips
9
–
–
1
10
–
–
–
–
–
Paul Edwards
22
–
–
–
22
–
–
–
–
–
Mark Reilly
13
–
–
–
13
–
–
–
–
–
Total 
1,677
50
15
30
1,772
504
158
18
5
685
Directors’ remuneration (audited)
The salaries of the Executive Directors  
are reviewed annually. 
The annual salary of Adam Binks (former CEO)  
was £200,000. Adam served as CEO for the 
period 1 April 2023 to 26 June 2023. Upon his 
resignation Adam received 12 months’ salary  
in lieu of notice together with benefits and 
bonus amounting to £449,200. The total amount 
received by Adam Binks is set out in the table 
below. Adam then entered a consultancy 
agreement with the Company for the period  
27 June 2023 to 27 December 2023 for which  
he received £100,000 plus VAT.
The annual salary of Martin Audcent was 
£150,000. Martin served as CFO for the period  
1 April 2023 until 11 March 2024. Martin remained  
in employment with the Company until 18 June 
2024 and continued to receive payment of his 
salary and benefits during that time.
The annual salaries of the incumbent Executive 
Chairman and the CFO are £200,000 and 
£140,000 respectively.
A breakdown of salaries and benefits received  
by each Director (current and former) together 
with fees paid to the Non-Executive Directors  
are set out below.
* Adam Binks’ salary includes £449,000 compensation for loss of office, £758,000 of gains on exercise of share options  
and £100,000 consultancy fees.
BIK (Benefits in Kind) include car allowance, private medical insurance and life assurance.

The Remuneration Report was approved by the Board of Directors and signed on its behalf by:
Paul Edwards 
Chairman 
Remuneration Committee 
30 July 2024


35
SysGroup plc Annual report and accounts 2024
Governance report
Corporate governance report
Introduction
The Board establishes the Group’s values and standards and ensures that  
its obligations to shareholders and other stakeholders, including customers, 
employees, communities and suppliers are understood and met.
To support the Company’s governance framework, the Board has adopted the principles  
of the 2018 Quoted Companies Alliance Corporate Governance Code (the ‘QCA Code’).  
Details of the Company’s compliance with the 10 principles of the QCA Code are outlined  
below. The Board aims to achieve substantial compliance with the new QCA Corporate  
Governance Code 2023 throughout FY2025 and will report on this in the next fiscal year.
Board of Directors
During the year, the composition of the Board 
changed with the appointment of a new Executive 
Chairman and three Non-Executive Directors.  
As of 30 July 2024, the Board consists of  
an Executive Chairman, an Executive Director  
and four Non-Executive Directors. Details of  
the Directors’ appointments, retirements,  
and resignations can be found on page 29.
The Board considers all the Non-Executive 
Directors to be independent in accordance 
with the QCA Code, with supporting details 
provided below. The Non-Executive Directors 
possess a wide and varied skill set, experience, 
and knowledge, which enables them to provide 
constructive challenge and contribute the 
necessary mix of capabilities to effectively  
deliver the Group’s strategy.
The Board has a schedule of Matters Reserved 
for it which include:
The principal areas of Board responsibility are:
•	Approval (and ongoing review) of the  
Group’s long-term objectives, strategy  
and operating policies
•	Approval of the Annual Operating Plan
•	Changes to the Group’s capital  
structure and its listing status
•	Approval of acquisitions
•	Financial reporting and controls, including  
major capital projects and treasury policies
•	Corporate Governance and risk management
•	Regulatory compliance
•	Appointment and re-appointment  
or removal of external auditor
•	Approval of material policies, including  
Health & Safety and Whistleblowing
•	Undertaking a formal and rigorous review  
of its own performance and that of its 
Committees and individual Directors
•	Determining the remuneration  
of the Executive Directors
•	Appointment and removal of Company Secretary

36
The Board formally meets every other month with a Board update call in the intervening period.  
Ad hoc meetings are arranged at short notice as and when required. During the year, the Board  
met 17 times. Attendance at the Board and Committee meetings in the year were as follows:
Board
Audit 
committee
Remuneration 
committee
Nomination 
committee
Meetings
Adam Binks (resigned 26 June 2023)
2
1
0
0
Michael Edelson (retired 22 September 2023)
3
0
1
0
Mark Quartermaine (resigned 12 December 2023)
11
2
1
0
Martin Audcent (resigned 11 March 2024)
15
3*
0
0
Heejae Chae (appointed 26 June 2023)
13
2*
1*
2
Owen Phillips (appointed 11 March 2024)
1
1*
0
0
Paul Edwards (appointed 26 September 2023)
11
2
1
2
Mike Fletcher
17
3
2
2
Mark Reilly (appointed 12 December 2023)
5
1
1
1
* Although not members of the Committees, the Executive Directors may be invited to attend meetings of the Audit Committee,  
Remuneration Committee and Nomination Committee when considered appropriate, and such attendance is reflected above.
Those Directors that joined part way through the year attended all Board and Committee meetings held following their appointment.
Internal controls
The Group has an ongoing process for  
identifying, evaluating, and managing significant 
risks to achieving its business objectives.  
The Group’s system of internal controls is 
designed to manage, rather than eliminate,  
the risk of failure to meet business objectives. 
These systems can provide only reasonable 
assurance against material misstatement or  
loss. Additionally, the Group insures against 
various risks, with reviews conducted annually.
The Directors believe that the system of internal 
controls operated effectively throughout the 
financial year and up to 30 July 2024. Given the 
size of the Group, the Board does not consider 
an internal audit function necessary at this time, 
though this decision is kept under regular review. 
SysGroup plc Annual report and accounts 2024

37
SysGroup plc Annual report and accounts 2024
QCA Code principles
1. Establish a strategy and business  
model which promotes long-term value  
for shareholders
SysGroup’s business strategy is to be the 
technology partner of choice specialising  
in the delivery and management of cloud,  
data and security services to power AI and ML 
transformation. The Group offers an integrated 
set of modern technologies that collectively 
meets customers’ end-to-end data needs 
including connectivity, cloud hosting, delivery, 
analytics and governance of customer data, as 
well as a security layer for users and applications.
The business has a solid track record of  
acquiring and integrating managed IT services 
businesses, with its acquisitions supported by 
a company-wide sales and marketing, customer 
support and billing platform.
The acquisition strategy remains core to 
the Company’s growth strategy, focusing on 
(i) expanding capabilities in certain areas of 
technology expertise and (ii) acquiring companies 
or businesses that have interesting and relevant 
customer bases. The acquisition strategy will  
also continue to supplement the organic growth  
of the business. 
To support this strategy, during the year  
the Company made significant investments  
in both technology and people. SysGroup  
has transformed its senior management team 
reducing it from thirteen to eight members,  
with six external appointments. The new 
management team has a strong track record  
in managing rapid growth, executing acquisitions 
and building sales teams and, based on this  
and the breadth of the skills within the business, 
the Board believes that the strategy will deliver 
shareholder value in the medium to long term. 
Further detail on the Group’s strategy can be 
found in the Strategic Report on pages 5 to 26. 
2. Seek to understand and meet  
shareholder needs and expectations
Throughout the year the Executive Directors 
meet with investors to discuss matters relevant 
to the Company. The Directors recognise the 
importance of engaging with shareholders to 
ensure that shareholder needs and expectations 
are considered and addressed appropriately. 
The AGM is a forum which the Board welcomes 
shareholders to attend, providing an opportunity 
for them to address the Chairmen of the Board 
Sub-Committees as well as other Board members. 
The Company’s website contains key information 
for shareholders and other stakeholders including 
the Annual Report and Interim Announcement 
and other key communications. Additionally, the 
Group uses social media to provide key updates 
on the business, its strategy and progress.
3. Take into account wider stakeholder  
and social responsibilities and their 
implications for long-term success
Our stakeholders help to shape our strategy  
and are critical to our success. Understanding 
our stakeholders assists the Board in performing 
its duty under s172 of the Companies Act 
2006, which requires considering the interests, 
concerns, and potential impact on each 
stakeholder group. This understanding is  
achieved through executive board papers, 
customer feedback, and surveys.
Throughout the organisation, there is a culture 
of customer focus and outstanding service 
underpinned by innovation, entrepreneurialism 
and high performance. 
The Group selects suppliers on their service 
offering, the quality of their products or services 
and competitive pricing. Long-term relationships 
are especially valuable as they enable us to 
collaborate with suppliers to identify value-
creating opportunities. New suppliers undergo 
thorough on-boarding diligence, and the Group 
ensures timely monthly payments, through a 
regular monthly payments process, to suppliers. 
The Group’s employees are key stakeholders  
in the success of the business. We aim  
to recruit high-calibre individuals and invest  
in their ongoing development through internal  
and external training. The Group offers 
competitive remuneration and benefits packages.  
We believe that having a contemporary workplace 
environment is crucial for attracting, retaining  
and motivating our employees. Over the past  
12 months we have invested in expanding  
and enhancing our Manchester and London 
offices to ensure our workplaces are vibrant  
and energising places to work. 

38
SysGroup plc Annual report and accounts 2024
4. Embed effective risk management, 
considering both opportunities and  
threats, throughout the organisation
The principal risks and uncertainties of the  
Group are described on pages 14 to 16 of this 
Annual Report. At the Board meetings the Board 
are updated on any significant issues that have 
arisen and the actions that management have 
taken to address them.
The Directors acknowledge their responsibility  
for the Company’s and Group’s systems of internal 
controls, which are designed to safeguard the 
Group’s assets and ensure the reliability  
of financial information for both internal use  
and external publication. Overall control is 
achieved through financial reporting processes 
and systems that are appropriate to the size  
and complexity of the Group’s operations and  
by ensuring the workforce is sufficiently trained. 
The Senior Leadership Team is responsible for 
monitoring and addressing the key risks of the 
business. Any significant issues are escalated  
as high priority to the Executive Directors.
As the Group continues to grow, the risks of  
the business and risk management framework  
will remain subject to regular review. 
5. Maintain the Board as a well-functioning, 
balanced team led by the Chair
The Board comprises six Directors; two Executive 
Directors (including the Executive Chairman) 
and four Non-Executives. The Board’s mix of 
experience and skillsets supports the Company in 
achieving its strategic goals. Heejae Chae serves 
as the Executive Chairman, a role the Board 
considers appropriate for the foreseeable future 
whilst Heejae develops and drives the strategy of 
the Group and enhances governance standards. 
The Board of Directors meet regularly, usually 
monthly, and at least six times a year. Additional 
Board meetings are held outside the regular 
calendar, and these may be attended by 
telephone conference/video communication. 
The Board maintains regular contact with its 
advisers and seeks to ensure that it develops 
an understanding of the views of the Company’s 
major shareholders.
The Board has delegated authority to its 
sub-committees; the Audit Committee, the 
Remuneration Committee, and the Nomination 
Committee. Membership of these Committees 
comprises Independent Non-Executive Directors, 
except for the Nomination Committee which is 
chaired by Heejae Chae. Each Committee has 
a set of Terms of Reference which outlines the 
Committees’ scope of responsibilities.
The Board is satisfied that it has a suitable 
balance between Executive and Non- 
Executive Directors and is sufficiently  
resourced to discharge its duties and 
responsibilities effectively.
The Company has effective procedures in place 
to monitor Directors’ conflicts of interest, which 
are reported to and dealt with by the Board.
6. Ensure that between them the  
Directors have the necessary up-to-date 
experience, skills and capabilities
The composition of the Board brings a diverse 
balance of skills, experience and knowledge 
required for the business to achieve its strategic 
goals. Appointments are carefully considered and 
skillsets and experience are profiled against the 
specific requirements of the Group. Biographical 
details of each of the Directors can be found  
on page 27 in this Annual Report as well as on  
the Company’s website.
All members of the Board receive training as 
required and can take independent professional 
advice if necessary. Zeus Capital LLP, the 
Company’s Nomad, provided training on the  
AIM rules and the Market Abuse Regulation  
when it assumed the role as Nomad and it 
continues to provide training as part of the 
on-boarding for newly appointed directors. 
Additionally, all members of the Board have 
access to the Company Secretary and are  
able to receive additional training if required.
At the forthcoming Annual General Meeting,  
all Directors will seek election/re-election  
and it is proposed that this approach will be 
adopted at future annual general meetings.
7. Evaluate Board performance based  
on clear and relevant objectives,  
seeking continuous improvement
The Executive Chairman is responsible for 
assessing the individual contributions of  
the Directors on an ongoing basis. Following  
the appointments to the Board during the year,  
the Executive Chairman is satisfied that all  
the Directors are making valued contributions,  
and the Board is working effectively together. 
Whilst the Company does not currently have  
a formal appraisal process for Directors,  
we intend to review our processes for Board 
performance evaluation over the next twelve 
months and to establish a more formalised 
framework for assessment and review.

39
SysGroup plc Annual report and accounts 2024
8. Promote a corporate culture that  
is based on ethical values and behaviours
The Directors recognise the importance  
of, and are committed to, high standards  
of corporate governance, aligned with the  
needs of the Company and the interests  
of all stakeholders. The Board believes it upholds 
its responsibility for maintaining high standards 
of corporate governance which necessitates 
managing the business in a transparent and 
accountable way. This ethical leadership is 
cascaded throughout the business creating  
a culture of learning, integrity, kindness  
and entrepreneurship, the cornerstones  
of our culture.
We have recently recruited a Chief People and 
Culture Officer who will be reviewing the Group’s 
approach to employee communication and 
engagement and ensuring that corporate culture 
is embedded throughout the business. We have 
also launched ‘SysHub’, an online platform for our 
employees that provides access to our employee 
benefits offering and the latest Company news 
and serves as a ‘go-to’ source for all the Group’s 
internal policies including the Health & Safety 
Policy, Anti-Corruption and Bribery Policy, 
Whistleblowing Policy, and Data Protection Policy.
9. Maintain governance structures and 
processes that are fit for purpose and support 
good decision-making by the Board
The Directors recognise the importance  
of a robust system of governance to ensure 
appropriate levels of internal control, financial 
reporting, risk management, compliance and 
corporate responsibility.
Board meetings
Six Board meetings per year are scheduled  
with Board update calls in the intervening periods. 
Attendance is usually in person but may be by 
video conference facilities. Board papers are 
circulated in advance of the meeting to allow the 
Directors sufficient time to review. The Executive 
Chairman will ordinarily chair the meetings and 
all Directors are given the opportunity to ask 
questions, deliberate on issues and challenge  
the Executives. 
Matters Reserved for the Board is a schedule 
of key issues that must be considered and 
addressed by the Board. This is reviewed  
annually. An outline of the contents of the  
current schedule are referred to under  
Principle 1 above.
Audit Committee
The Company has established an Audit 
Committee that comprises Mike Fletcher 
(Chairman), Paul Edwards and Mark Reilly.  
The Audit Committee meets at least twice a year 
and is responsible for reviewing the integrity of 
the Group’s financial statements, compliance 
with legal and regulatory requirements, and 
the adequacy and effectiveness of the Group’s 
internal financial controls and risk management 
processes including the need for an internal 
audit review. It also reviews the external 
auditors’ performance and independence  
and makes recommendations to the Board  
on their appointment.
The Group’s auditors, BDO, attend the Audit 
Committee Meetings. 
During the year to 31 March 2024, there  
were three Audit Committee meetings  
and the principal items discussed were: 
•	Review of the BDO Planning,  
Interim and Full Year Audit Reports
•	BDO auditor independence,  
audit fee and engagement letters
•	Review of Going Concern 
•	Review of IFRS15 Revenue Recognition  
for the new acquisitions
•	Review and approval of the Interim  
Results, Preliminary Announcement
•	Review and approval of the  
Annual Report and Accounts
•	Review and approval of the Management  
Letters of Representation
•	Reviewed its Terms of Reference  
which were then adopted by the Board 
The Group has not included a separate Audit 
Committee report in its financial statements.  
The contents of such a report including the 
principal risks and uncertainties, the role  
and structure of the Audit Committee and  
the corporate governance disclosure are 
separately included throughout the report  
and have been reviewed by the Audit Committee.

40
SysGroup plc Annual report and accounts 2024
Remuneration Committee
The Company has established a Remuneration 
Committee that comprises Paul Edwards 
(Chairman), Mike Fletcher and Mark Reilly.  
The Committee meets at least twice a year  
and is responsible for determining the 
remuneration of the Executive Directors.  
The Remuneration Committee also approves  
the design of, and determines targets for,  
any performance related pay schemes,  
reviews the design of any share incentive  
plans, and determines the awards to the 
Executive Directors and other senior members 
of management. 
There were two Remuneration Committee 
meetings during the year. On 13 April 2023, 
the Committee approved the FY24 Executive 
Directors’ cash bonus and the early vesting  
of the share options. In addition the Committee 
approved to extend the notice period of both 
Adam Binks and Martin Audcent from 6 months 
to 12 months. In January 2024, the Committee 
met and recommended to the Board, for their 
approval, the terms and conditions for the  
new CFO.
Nomination Committee
The Company has established a Nomination 
Committee that comprises Heejae Chae 
(Chairman), Mike Fletcher, Paul Edwards  
and Mark Reilly. The Nomination Committee  
meets at least twice a year and is responsible  
for reviewing the structure, size and composition  
of the Board, leading the process for 
appointments, ensuring plans are in place  
for orderly succession to both the Board  
and senior management positions, and  
overseeing the development of a diverse  
pipeline for succession.
There were two Nomination Committee  
meetings during the year and the principal  
items were to review the Board composition  
and discuss and approve appointments to  
the Board. The Committee also reviewed its  
Terms of Reference which were then adopted  
by the Board.
10. Communicate how the Company is  
governed and is performing by maintaining  
a dialogue with shareholders and other 
relevant stakeholders
The Annual Report is a key deliverable to our 
shareholders to explain how our business is 
performing and our approach to governance  
and risk management. In the Annual Report  
we aim to provide all relevant information that 
allows shareholders to gain a clear understanding 
of how we manage the business, and we shall 
continue to identify areas of disclosure that  
can be enhanced.
Regular meetings are held with our principal 
shareholders and the Executive Directors 
maintain that dialogue. The Company 
communicates with institutional investors  
through briefings with management and analyst 
notes are reviewed to understand the external 
view of the Company. 
Regular communications to  
shareholders comprise:
•	Full Year Announcement
•	Annual Report and Accounts
•	Interim Announcement
•	Annual General Meeting
•	Institutional shareholder meetings  
following Results Announcements 
•	Regulatory News Service announcements  
and other press releases
Shareholders can find information on the Board  
of Directors, Shareholder Circulars, Articles  
of Association, Admission Document, Financial 
Reports and Regulatory Announcements on our 
sysgroup.com website.
Rule 21 of The Aim Rules  
for Companies and MAR 
(‘Market Abuse Regulation’)
The Group complies with Rule 21 of the AIM  
Rules relating to dealing during close periods.  
The Group has an effective dealing policy  
in place. All employees are notified when  
the Company enters and exits close periods  
but the dealing code in any event requires  
that an employee seeks permission from certain 
designated people before trading in the shares  
of the Group. 

41
SysGroup plc Annual report and accounts 2024
Governance report
Statement of Directors’ 
responsibilities
The Directors are responsible for preparing the annual report of the Directors  
and the financial statements in accordance with applicable law and regulations. 
Company law requires the Directors to prepare 
financial statements for each financial year.  
Under that law the Directors have elected  
to prepare the Group and Company financial 
statements in accordance with UK adopted 
international accounting standards. Under 
Company law the Directors must not approve  
the financial statements unless they are satisfied 
that they give a true and fair view of the state  
of affairs of the Group and Company and of  
the profit or loss of the Group for that period.
In preparing these financial statements,  
the Directors are required to:
•	Select suitable accounting policies  
and then apply them consistently
•	Make judgements and accounting  
estimates that are reasonable and prudent
•	State whether they have been prepared  
in accordance with UK adopted international 
accounting standards, subject to any material 
departures disclosed and explained in the 
financial statements
•	Prepare the financial statements on the  
going concern basis unless it is inappropriate  
to presume that the Company will continue  
in business
The Directors are responsible for keeping 
adequate accounting records that are sufficient 
to show and explain the Company’s transactions 
and disclose with reasonable accuracy at  
any time the financial position of the Company 
and enable them to ensure that the financial 
statements comply with the requirements  
of the Companies Act 2006. They are also 
responsible for safeguarding the assets of  
the Company and hence for taking reasonable 
steps for the prevention and detection of fraud 
and other irregularities.
Website publication
The Directors are responsible for ensuring the 
annual report and the financial statements are 
made available on a website. Financial statements 
are published on the Company’s website in 
accordance with legislation in the United Kingdom 
governing the preparation and dissemination 
of financial statements, which may vary from 
legislation in other jurisdictions. The maintenance 
and integrity of the Company’s website is the 
responsibility of the Directors. The Directors’ 
responsibility also extends to the ongoing integrity 
of the financial statements contained therein.
By order of the Board
Wendy Baker 
Company Secretary 
30 July 2024

42
SysGroup plc Annual report and accounts 2024
Financial statements
Independent auditor’s report  
to the members of SysGroup plc
Opinion on the  
financial statements
In our opinion:
•	The financial statements give a true and fair  
view of the state of the Group’s and of the 
Parent Company’s affairs as at 31 March 2024 
and of the Group’s loss for the year then ended.
•	The Group financial statements have been 
properly prepared in accordance with UK 
adopted international accounting standards.
•	The Parent Company financial statements  
have been properly prepared in accordance 
with United Kingdom Generally Accepted 
Accounting Practice.
•	The financial statements have been prepared 
in accordance with the requirements of the 
Companies Act 2006.
We have audited the financial statements of 
SysGroup plc (the ‘Parent Company’) and its 
subsidiaries (the ‘Group’) for the year ended 31 
March 2024 which comprise the consolidated 
statement of comprehensive income, the 
consolidated statement of financial position,  
the company statement of financial position,  
the consolidated statement of changes in equity, 
the company statement of changes in equity,  
the consolidated statement of cashflows and 
notes to the financial statements, including 
material accounting policy information. 
The financial reporting framework that has  
been applied in the preparation of the Group 
financial statements is applicable law and UK 
adopted international accounting standards. 
The financial reporting framework that has been 
applied in the preparation of the Parent Company 
financial statements is applicable law and 
United Kingdom Accounting Standards, including 
Financial Reporting Standard 101 Reduced 
Disclosure Framework (United Kingdom Generally 
Accepted Accounting Practice).
Basis for opinion
We conducted our audit in accordance with 
International Standards on Auditing (UK) (ISAs 
(UK)) and applicable law. Our responsibilities 
under those standards are further described  
in the Auditor’s responsibilities for the audit of  
the financial statements section of our report.  
We believe that the audit evidence we have 
obtained is sufficient and appropriate to provide  
a basis for our opinion. 
Independence
We remain independent of the Group and the 
Parent Company in accordance with the ethical 
requirements that are relevant to our audit of the 
financial statements in the UK, including the FRC’s 
Ethical Standard as applied to listed entities, and 
we have fulfilled our other ethical responsibilities 
in accordance with these requirements.
Conclusions relating  
to going concern
In auditing the financial statements, we have 
concluded that the Directors’ use of the going 
concern basis of accounting in the preparation  
of the financial statements is appropriate. 
Our evaluation of the Directors’ assessment  
of the Group and the Parent Company’s ability  
to continue to adopt the going concern basis  
of accounting included:
•	We assessed the consistency of the Directors’ 
cash flow forecasts with other areas of the 
audit, such as the impairment model. 
•	We considered the starting point of the cash 
flow forecast, including the impact of the 
proceeds raised from the equity placing that 
occurred post year end.
•	We challenged the rationale for the assumptions 
utilised in the cash flow forecasts, using our 
knowledge of the business and the sector.


43
SysGroup plc Annual report and accounts 2024
•	We considered the appropriateness of the cash 
flow forecasts by testing their mathematical 
accuracy, assessing the accuracy of their 
historical forecasting, and understanding the 
Directors’ application and consideration of 
reverse stress testing.
•	We obtained an understanding of financing 
facilities available to the Group, including  
the nature of the facilities, repayment  
terms, covenants and attached conditions.  
We assessed whether the terms and conditions 
therein were consistent with those applied by 
the Directors in their base case and downside 
scenario forecasts.
•	We reviewed the facility and covenant headroom 
calculations, and reperformed sensitivities  
on the Directors’ base case and reverse stress 
test scenarios.
•	We assessed the going concern disclosures 
against the requirements of the accounting 
standards, and assessed the consistency of the 
disclosures made with the cash flow forecasts.
Based on the work we have performed, we 
have not identified any material uncertainties 
relating to events or conditions that, individually 
or collectively, may cast significant doubt on 
the Group and the Parent Company’s ability 
to continue as a going concern for a period of 
at least twelve months from when the financial 
statements are authorised for issue. 
Our responsibilities and the responsibilities of 
the Directors with respect to going concern are 
described in the relevant sections of this report.
Business combinations is no longer considered to be a key audit matter because no acquisitions  
have taken place in the current year. Impairment of goodwill and intangible assets has been included 
as a key audit matter in the current year as there is a high degree of management judgement involved  
in assessing the value in use of the CGU to which the Goodwill and Intangible Assets are allocated.  
In addition, the classification of items as exceptional has also been included as a key audit matter  
due to the magnitude of the balance in the current year.
Overview
Coverage
100% (2023: 100%) of Group loss before tax 
100% (2023: 100%) of Group revenue 
100% (2023: 99%) of Group total assets 
Key audit matter
Revenue recognition
Business combinations
Impairment of goodwill  
and intangible assets
Classification of items  
as exceptional items
2024
   
   
   
2023
  
    
Materiality
Group financial statements as a whole 
Materiality has been based on 1.25% (2023: 1.25%)  
of revenue, rounded to £280,000 (2023: £270,000) 

An overview of the scope of our audit
Our Group audit was scoped by obtaining an 
understanding of the Group and its environment, 
including the Group’s system of internal control, 
and assessing the risks of material misstatement 
of the financial statements. We also consider the 
risk of management override of internal controls, 
including assessing whether there was evidence 
of bias by the Directors that may have resulted  
in a risk of material misstatement.
Our Group audit scope focused on the Group’s 
main trading entity, being SysGroup Trading 
Limited, the Parent Company and Truststream 
Security Solutions Limited which were considered 
to be the significant components. Full scope 
audits were performed on these components  
by the Group engagement team. 
There are in addition a number of dormant entities 
in the Group which are insignificant components. 
Dormant entities have been subject to desktop 
reviews by the Group audit team. 
Key audit matters
Key audit matters are those matters that, in our 
professional judgement, were of most significance 
in our audit of the financial statements of the 
current period and include the most significant 
assessed risks of material misstatement (whether 
or not due to fraud) that we identified, including 
those which had the greatest effect on: the overall 
audit strategy, the allocation of resources in the 
audit, and directing the efforts of the engagement 
team. These matters were addressed in the 
context of our audit of the financial statements  
as a whole, and in forming our opinion thereon,  
and we do not provide a separate opinion on 
these matters.
44
SysGroup plc Annual report and accounts 2024
 
Key audit matter
How the scope of our audit  
addressed the key audit matter
Revenue 
recognition
Note 4
See accounting 
policy in note 1
The Group has a number of different 
revenue streams, each of which have 
a different revenue recognition policy 
dependent on the specific terms of the 
transfer of goods or the service provided. 
There are a number of judgements 
involved in the application of IFRS 15, the 
revenue recognition accounting standard, 
including in relation to determining the 
appropriate timing of revenue recognition, 
and in the unbundling of contracts that 
relate to the provision of more than one 
service and/or product. As a result of this 
we determined revenue recognition to be 
a key audit matter.
We assessed that risks of material 
misstatement could arise from:
•	Inappropriate use of journals  
to recognise revenue
•	Improper recognition of contracts 
and allocation of transaction price  
to performance obligations
•	Improper revenue recognition 
before completion of performance 
obligations, with a heightened focus 
around year end cut-off for certain 
revenue streams
We therefore considered revenue 
recognition to be a key audit matter.
Our audit procedures included the following:
•	We reviewed the Group’s revenue recognition policies  
for all revenue streams to consider whether they  
properly applied the provisions of the relevant  
accounting standards.
•	We evaluated Management’s assessment of the 
performance obligations within a sample of revenue 
contracts in relation to the IFRS 15 criteria and whether 
revenue should be recognised at a point in time or over 
time by review of key terms in revenue contracts.
•	We tested the revenue recognised in the year for  
a sample of contracts, obtaining evidence of completion  
of work and that the revenue recognised was in 
accordance with IFRS 15. We also specifically checked  
a sample of revenue entries with performance obligation 
either side of year end, to contracts with customers 
and to confirmation of the delivery of the obligations 
in the year. Where contracts related to more than one 
revenue stream we checked whether these had been 
appropriately bundled or unbundled.
•	For a sample of journal entries recorded in revenue 
throughout the year which fell outside of expectations,  
we assessed the validity of the transaction and its 
accounting by testing it to source documentation.
Key observations: 
No issues were noted from the work performed.

45
SysGroup plc Annual report and accounts 2024
 
Key audit matter
How the scope of our audit  
addressed the key audit matter
Impairment  
of goodwill and 
intangible assets
Note 2 and 13
See accounting 
policy in note 1
There is a high degree of management 
judgement involved in assessing the  
value in use of the CGU to which the 
Goodwill and Intangible Assets are 
allocated. This involved determining 
whether any impairment exists in relation 
to these assets. There is therefore 
a risk that any impairment of these 
assets is not appropriately recognised 
in accordance with applicable financial 
reporting standards.
For these reasons, impairment of goodwill 
and intangible assets was considered  
to be a key audit matter.
Our audit procedures include; 
•	An assessment of whether the Goodwill and other 
intangible assets were correctly allocated to CGU’s  
for monitoring purposes and in line with the requirements 
of the applicable financial reporting standards.
•	Challenging future trading projections by reference  
to the current performance of the individual CGU’s  
and the accuracy of prior year forecasting.
•	Determining whether the forecasts adopted in  
the impairment review were approved by the Board  
and were consistent with those used in the going  
concern assessment.
•	We assessed the appropriateness of the discount  
rate applied and challenged the assumptions using  
a range of sensitivities, with reference to market data  
and comparable entities.
•	Checking the impairment analysis for logical and 
arithmetic accuracy, and assessing whether it had  
been undertaken in accordance with the requirements  
of the applicable financial reporting standards.
•	Performing sensitivity analysis on key inputs,  
including growth projections, to understand the  
relative impact of changes in the key assumptions  
within the impairment model.
Key observations: 
Based on our procedures we found management’s 
assessment of the value in use for each CGU to be reasonable.
Classification 
of items as 
exceptional items
Notes 2 and 8
See accounting 
policy in note 1
In reporting its results, the Group 
has presented various alternative 
profit measures (APMs) of its financial 
performance, position or cashflows, 
which are not defined or specified under 
the requirements of the accounting 
standards. In doing so, the Group makes 
certain adjustments to the Group result 
in order to derive many of these APMs, 
including the use of exceptional items.
The Group presents exceptional items on 
the face of the Consolidated Statement 
of Comprehensive Income and includes 
material items of income and expenditure, 
which the Directors consider, due to 
their size, nature and expected non-
occurrence, merit separate presentation 
in the financial statements to facilitate 
financial comparison with prior periods 
and to assess trends in the financial 
performance of the Group.
In the current year the Group has 
identified £1,826 of items that should  
be classified as exceptional items.  
There are a number of judgements 
involved in making this assessment. 
We have assessed that the risk of 
material misstatement could arise from:
•	Items being classified as exceptional 
that do not meet the definition within 
the Group’s accounting policy; and
•	Consistency in the identification  
and presentation of these items.
We therefore considered the 
classification of exceptional items  
to be a key audit matter.
The audit procedures included the following:
•	We challenged the rationale for the designation of 
certain items as exceptional items, and assessed such 
items against the Group’s accounting policy, including 
the nature and magnitude of the amounts incurred, and 
consideration of whether they were one off in nature.
•	We assessed whether the accounting policy had been 
applied consistently in identifying exceptional items.
•	We reviewed the Group’s narrative disclosure  
of exceptional items and challenged whether  
the disclosure was sufficient.
Key observations: 
Based on the procedures performed we did not identify  
any indicators that the classification of exceptional items, 
together with the related disclosures, were not appropriate.

46
SysGroup plc Annual report and accounts 2024
Group financial statements
Parent Company financial statements
2024 
£
2023 
£
2024 
£
2023 
£
Materiality
280,000
270,000
205,000
176,000
Basis for  
determining 
materiality
Based on 1.25%  
of revenue,  
then rounded
Based on 1.25%  
of revenue,  
then rounded
Based on 0.75%  
of gross assets,  
then rounded
Based on 0.5%  
of gross assets,  
then rounded
Rationale  
for the 
benchmark  
applied
Revenue was considered the most stable 
measure and to be of most relevance to  
the users of the financial statements. 
The percentage threshold was unchanged 
from the previous year due to no significant 
change in ownership or business model in  
the year.
The Parent Company does not recognise  
any external revenue and so a revenue  
basis was not considered appropriate  
and materiality was calculated based  
on gross assets. 
The same rationale was applied  
for the prior period.
Performance 
materiality
182,000
195,750
133,250
127,600
Basis for  
determining 
performance 
materiality
65% of materiality 
based on cumulative 
knowledge of the 
group and degree 
of estimation in the 
financial statements.
72.5% of materiality 
based on cumulative 
knowledge of the 
group and degree 
of estimation in the 
financial statements.
65% of materiality 
based on cumulative 
knowledge of the 
group and degree  
of estimation in the 
financial statements.
72.5% of materiality 
based on cumulative 
knowledge of the 
group and degree 
of estimation in the 
financial statements.
Our application of materiality
We apply the concept of materiality both  
in planning and performing our audit, and  
in evaluating the effect of misstatements.  
We consider materiality to be the magnitude  
by which misstatements, including omissions, 
could influence the economic decisions of 
reasonable users that are taken on the basis  
of the financial statements. 
In order to reduce to an appropriately low 
level the probability that any misstatements 
exceed materiality, we use a lower materiality 
level, performance materiality, to determine 
the extent of testing needed. Importantly, 
misstatements below these levels will  
not necessarily be evaluated as immaterial 
as we also take account of the nature of 
identified misstatements, and the particular 
circumstances of their occurrence, when 
evaluating their effect on the financial 
statements as a whole. 
Based on our professional judgement,  
we determined materiality for the financial 
statements as a whole and performance 
materiality as follows:

47
SysGroup plc Annual report and accounts 2024
Component materiality
For the purposes of our Group audit opinion,  
we set materiality for each significant component 
of the Group, apart from the Parent Company 
whose materiality is set out above, based on  
a percentage of between 34% and 88% (2023: 
27% and 83% ) of Group materiality dependent  
on the size and our assessment of the risk  
of material misstatement of that component. 
Component materiality ranged from £95,000  
to £245,000 (2023: £73,000 to £223,00).  
In the audit of each component, we further 
applied performance materiality levels of 65% 
(2023: 72.5%) of the component materiality  
to our testing to ensure that the risk of  
errors exceeding component materiality  
was appropriately mitigated.
Reporting threshold
We agreed with the Audit Committee that 
we would report to them all individual audit 
differences in excess of £11,200 (2023: £10,800). 
We also agreed to report differences below  
this threshold that, in our view, warranted 
reporting on qualitative grounds.
Other information
The directors are responsible for the other 
information. The other information comprises  
the information included in the Annual Report  
and Accounts other than the financial statements 
and our auditor’s report thereon. Our opinion on 
the financial statements does not cover the other 
information and, except to the extent otherwise 
explicitly stated in our report, we do not express 
any form of assurance conclusion thereon.  
Our responsibility is to read the other information 
and, in doing so, consider whether the other 
information is materially inconsistent with the 
financial statements or our knowledge obtained 
in the course of the audit, or otherwise appears 
to be materially misstated. If we identify such 
material inconsistencies or apparent material 
misstatements, we are required to determine 
whether this gives rise to a material misstatement 
in the financial statements themselves. If, based 
on the work we have performed, we conclude 
that there is a material misstatement of this other 
information, we are required to report that fact.
We have nothing to report in this regard.
Other Companies  
Act 2006 reporting
Based on the responsibilities described below 
and our work performed during the course of 
the audit, we are required by the Companies Act 
2006 and ISAs (UK) to report on certain opinions 
and matters as described below. 
Strategic report and Directors’ report 
In our opinion, based on the work undertaken  
in the course of the audit:
•	The information given in the Strategic report and  
the Directors’ report for the financial year for which  
the financial statements are prepared is consistent  
with the financial statements.
•	The Strategic report and the Directors’ report  
have been prepared in accordance with applicable  
legal requirements.
In the light of the knowledge and understanding of the 
Group and Parent Company and its environment obtained 
in the course of the audit, we have not identified material 
misstatements in the strategic report or the Directors’ report.
Matters on which we are required  
to report by exception
We have nothing to report in respect of the following  
matters in relation to which the Companies Act 2006 
requires us to report to you if, in our opinion:
•	Adequate accounting records have not been kept by  
the Parent Company, or returns adequate for our audit 
have not been received from branches not visited by us.
•	The Parent Company financial statements are not in 
agreement with the accounting records and returns.
•	Certain disclosures of Directors’ remuneration  
specified by law are not made.
•	We have not received all the information 
and explanations we require for our audit.

48
SysGroup plc Annual report and accounts 2024
Responsibilities of Directors
As explained more fully in the Statement of 
Directors’ responsibilities, the Directors are 
responsible for the preparation of the financial 
statements and for being satisfied that they give  
a true and fair view, and for such internal control 
as the Directors determine is necessary to enable 
the preparation of financial statements that are 
free from material misstatement, whether due  
to fraud or error.
In preparing the financial statements, the 
Directors are responsible for assessing the 
Group’s and the Parent Company’s ability to 
continue as a going concern, disclosing, as 
applicable, matters related to going concern 
and using the going concern basis of accounting 
unless the Directors either intend to liquidate 
the Group or the Parent Company or to cease 
operations, or have no realistic alternative but  
to do so.
Auditor’s responsibilities  
for the audit of the  
financial statements
Our objectives are to obtain reasonable 
assurance about whether the financial 
statements as a whole are free from material 
misstatement, whether due to fraud or error,  
and to issue an auditor’s report that includes  
our opinion. Reasonable assurance is a high  
level of assurance, but is not a guarantee that  
an audit conducted in accordance with ISAs  
(UK) will always detect a material misstatement 
when it exists. Misstatements can arise from  
fraud or error and are considered material 
if, individually or in the aggregate, they could 
reasonably be expected to influence the 
economic decisions of users taken on the  
basis of these financial statements.
Extent to which the audit was capable  
of detecting irregularities, including fraud
Irregularities, including fraud, are instances  
of non-compliance with laws and regulations.  
We design procedures in line with our 
responsibilities, outlined above, to detect 
material misstatements in respect of 
irregularities, including fraud. The extent to 
which our procedures are capable of detecting 
irregularities, including fraud is detailed below:
Non-compliance with laws and regulations
Based on:
•	Our understanding of the Group and the 
industry in which it operates
•	Discussion with management, those charged 
with governance and the Audit Committee
•	Obtaining and understanding of the Group’s 
policies and procedures regarding compliance 
with laws and regulations
We considered the significant laws and 
regulations to be the applicable accounting 
framework, the Companies Act 2006, UK tax 
legislation and the AIM Listing Rules.
The Group is also subject to laws and regulations 
where the consequence of non-compliance 
could have a material effect on the amounts 
or disclosures in the financial statements, for 
example through the imposition of fines or 
litigation. We identified such laws and regulations 
to be Health and Safety, Data Protection Act  
and the Bribery Act 2010.
Our procedures in respect of the above included:
•	Review of minutes of meetings of those  
charged with governance for any instances  
of non-compliance with laws and regulations
•	Review of financial statement disclosures  
and agreeing to supporting documentation
•	Involvement of tax experts in the audit
•	Made inquiries directly with external  
lawyers and legal counsel
•	Review of legal expenditure accounts to 
understand the nature of expenditure incurred
Fraud
We assessed the susceptibility of the financial 
statements to material misstatement, including 
fraud. Our risk assessment procedures included:
•	Enquiry with management, those charged with 
governance and the Audit Committee regarding 
any known or suspected instances of fraud
•	Obtaining an understanding of the Group’s 
policies and procedures relating to:
— Detecting and responding to the risks  
of fraud
— Internal controls established to mitigate  
risks related to fraud
•	Review of minutes of meetings of those charged 
with governance for any known or suspected 
instances of fraud
•	Discussion amongst the engagement team  
as to how and where fraud might occur in  
the financial statements

49
SysGroup plc Annual report and accounts 2024
•	Performing analytical procedures to identify  
any unusual or unexpected relationships that 
may indicate risks of material misstatement  
due to fraud
•	Considering remuneration incentive schemes 
and performance targets and the related 
financial statement areas impacted by these
Based on our risk assessment, we considered 
the areas most susceptible to fraud to be posting 
inappropriate journal entries, management bias 
in accounting estimates and revenue cut-off for 
certain revenue streams.
Our procedures in respect of the above included:
•	Identifying and testing journal entries to source 
documentation, in particular any journal entries 
posted with unusual account combinations
•	Assessing revenue recognised on certain 
revenue streams for a defined period around 
the year end, selecting a sample of revenue 
items within this defined period and identifying 
whether the transactions have been reflected 
in the correct period in line with when the 
performance obligation was met
•	Challenging assumptions and judgements  
made by management in their significant 
accounting estimates
•	Holding discussions with those charged with 
governance, including consideration of known  
or suspected instances of non-compliance  
with laws and regulation and fraud
•	Reviewing minutes of Board meetings 
throughout the year for instances of non-
compliance with laws and regulation or fraud
•	Agreement of the financial  
statement disclosures to underlying  
supporting documentation
We also communicated relevant identified laws 
and regulations and potential fraud risks to all 
engagement team members who were all deemed 
to have appropriate competence and capabilities 
and remained alert to any indications of fraud 
or non-compliance with laws and regulations 
throughout the audit. 
Our audit procedures were designed to 
respond to risks of material misstatement in the 
financial statements, recognising that the risk 
of not detecting a material misstatement due 
to fraud is higher than the risk of not detecting 
one resulting from error, as fraud may involve 
deliberate concealment by, for example, forgery, 
misrepresentations or through collusion. 
There are inherent limitations in the audit 
procedures performed and the further removed 
non-compliance with laws and regulations is  
from the events and transactions reflected in  
the financial statements, the less likely we are  
to become aware of it.
A further description of our responsibilities is 
available on the Financial Reporting Council’s 
website at: frc.org.uk/auditorsresponsibilities. 
This description forms part of our auditor’s report.
Use of our report
This report is made solely to the Parent 
Company’s members, as a body, in accordance 
with Chapter 3 of Part 16 of the Companies Act 
2006. Our audit work has been undertaken  
so that we might state to the Parent Company’s 
members those matters we are required to state 
to them in an auditor’s report and for no other 
purpose. To the fullest extent permitted by law,  
we do not accept or assume responsibility to 
anyone other than the Parent Company and the 
Parent Company’s members as a body, for our 
audit work, for this report, or for the opinions  
we have formed.
Daniel Wilbourn (Senior Statutory Auditor) 
For and on behalf of BDO LLP, Statutory Auditor 
Manchester, UK 
30 July 2024
BDO LLP is a limited liability partnership registered  
in England and Wales (with registered number OC305127).


50
SysGroup plc Annual report and accounts 2024
Financial statements
Consolidated statement 
of comprehensive income
For the year ended 31 March 2024
Notes
2024 
Group 
£’000
2023 
(Restated)* 
Group 
£’000
Revenue
4
22,714
21,648
Cost of sales
 
(12,318)
(10,746)
Gross profit
 
10,396
10,902
Operating expenses before depreciation, amortisation,  
exceptional items and share based payments
 
(8,388)
(7,768)
Adjusted EBITDA**
 
2,008
3,134
Depreciation
14
(570)
(625)
Amortisation of intangibles
13
(1,696)
(1,739)
Impairment of intangibles
13
(3,718)
–
Exceptional items
8
(1,826)
(408)
Share based payments
9
(194)
(178)
Administrative expenses
 
(16,392)
(10,718)
Operating (loss)/profit
 
(5,996)
184
Finance costs
6
(574)
(483)
(Loss) before taxation
 
(6,570)
(299)
Taxation
12
670
98
Total comprehensive (loss) attributable 
to the equity holders of the Company
 
(5,900)
(201)
Adjusted earnings per share (EPS)***
11
2.1p
3.5p
Basic earnings per share (EPS)
11
(12.1)p
0.0p
Diluted earnings per share (EPS)
11
(12.1)p
0.0p
* See accounting policies (note 1) for further details of the restatement.
*** Adjusted EPS is profit after tax after adding back amortisation of intangible assets, impairments, exceptional items,  
share based payments and associated tax, divided by the weighted average number of shares in issue.
** Adjusted EBITDA, which is defined as profit before net finance costs, tax, depreciation, amortisation, impairments, shared based  
payment charge and adjusting items, is a non-GAAP metric used by management and is not an IFRS disclosure.

51
SysGroup plc Annual report and accounts 2024
Financial statements
Consolidated statement 
of financial position
As at 31 March 2024
Assets
Notes
2024 
Group 
£’000
2023 
(Restated)* 
Group 
£’000
Non-current assets
 
 
 
Goodwill
13
17,948
21,666
Intangible assets
13
4,708
6,295
Property, plant and equipment
14
1,846
1,966
 
24,502
29,927
Current assets
 
 
Trade and other receivables
16
4,003
4,813
Cash and cash equivalents
 
1,943
4,186
 
5,946
8,999
Total assets
 
30,448
38,926
Equity and liabilities
 
 
Equity attributable to the equity shareholders of the parent
 
 
Called up share capital
21
515
494
Share premium reserve
 
9,080
9,080
Treasury reserve
 
(984)
(201)
Other reserve
 
3,300
3,205
Retained earnings
 
2,856
8,657
 
14,767
21,235
Non-current liabilities
 
 
Lease liabilities
19
400
621
Contract liabilities
20
143
383
Contingent consideration 
17 
–
1,875
Provisions
 18
148
191
Deferred taxation
12
849
1,434
Bank loan
19
4,738
4,705
 
6,278
9,209
Current liabilities
 
 
Trade and other payables
17
4,813
3,861
Lease liabilities
19
204
182
Contract liabilities
20
2,635
3,633
Contingent consideration 
17 
1,751
806
 
9,403
8,482
Total equity and liabilities
 
30,448
38,926
* See accounting policies (note 1) for further details of the restatement.

52
SysGroup plc Annual report and accounts 2024

Financial statements
The financial statements on pages 42 to 94 were approved  
by the Board and authorised on 30 July 2024.
Owen Phillips 
Director 
30 July 2024
Registered number 06172239

Financial statements
Consolidated statement 
of financial position (contd.)
As at 31 March 2024

53
SysGroup plc Annual report and accounts 2024
Financial statements
Company statement  
of financial position
As at 31 March 2024
Assets
Notes
2024 
Company 
£’000
2023 
Company 
£’000
Non-current assets
 
 
 
Investments
15
26,399
34,034
Intangible assets
13 
47
26
Property, plant and equipment
14
331
325
Deferred tax asset
 
364
166
 
 
27,141
34,551
Current assets
 
 
Trade and other receivables
16
105
625
Cash and cash equivalents
 
118
401
 
 
223
1,026
Total assets
 
27,364
35,577
Equity and liabilities
 
 
Equity attributable to the equity shareholders of the parent
 
 
Called up share capital
21
515
494
Share premium reserve
 
9,080
9,080
Treasury reserve
 
(984)
(201)
Other reserve
 
3,300
3,205
Retained earnings
 
2,087
11,536
 
 
13,998
24,114
Non-current liabilities
 
 
Lease liabilities
19
49
88
Contingent consideration 
 17
–
1,875
Provisions
18
68
68
Bank loan
19
4,738
4,705
 
 
4,855
6,736
Current liabilities
 
 
Trade and other payables
17
6,717
3,863
Lease liabilities
19
43
58
Contingent consideration 
17 
1,751
806
Bank loan
19
–
–
 
 
8,511
4,727
Total equity and liabilities
 
27,364
35,577

54
SysGroup plc Annual report and accounts 2024

As permitted by section 408 of the Companies Act 2006, the Company’s statement of comprehensive 
income has not been included in the financial statements. For the year ended 31 March 2024,  
the Company made a loss of £9,548,000 (FY23: profit of £5,119,000) after an investment impairment  
of £7,635,000 (see note 15). 
Owen Phillips 
Director 
30 July 2024
Registered number 06172239

Financial statements
Company statement  
of financial position (contd.)
As at 31 March 2024

55
SysGroup plc Annual report and accounts 2024
Financial statements
Consolidated statement  
of changes in equity
For the year ended 31 March 2024
Attributable to equity holders of the parent
Share 
capital 
£’000
Share 
premium 
account 
£’000
Treasury 
reserve 
£’000
Other 
reserve 
£’000
Translation 
reserve 
£’000
Retained 
earnings* 
£’000
Total 
(Restated)* 
£’000
As at 1 April 2022
494
9,080
(201)
3,027
4
8,854
21,258
Comprehensive income
 
 
 
 
 
 
 
Profit for the period
–
–
–
–
(4)
(197)
(201)
Total comprehensive income
–
–
–
–
(4)
(197)
(201)
Distributions to owners
 
 
 
 
 
 
 
Share options charge
–
–
–
178
–
–
178
Total distributions to owners
–
–
–
178
–
–
178
At 31 March 2023
494
9,080
(201)
3,205
–
8,657
21,235
 
 
 
 
 
 
 
As at 1 April 2023
494
9,080
(201)
3,205
–
8,657
21,235
Comprehensive income
 
 
 
 
 
 
 
Loss for the period
–
–
–
–
–
(5,900)
(5,900)
Total comprehensive income
–
–
–
–
–
(5,900)
(5,900)
Distributions to owners
Issue of share capital
21
–
–
–
–
–
21
Purchase of own  
shares into Treasury
–
–
(783)
–
–
–
(783)
Share options charge
–
–
–
194
–
–
194
Reserves transfer on  
forfeiture of share options
–
–
–
(99)
–
99
–
Total distributions to owners
21
–
(783)
95
–
99
(568)
At 31 March 2024
515
9,080
(984)
3,300
–
2,856
14,767

Reserve
Description and purpose
Share premium reserve
Amount subscribed for share capital in excess of nominal values.
Other reserve
Amount reserved for share based payments to be released over the life  
of the instruments and the equity element of convertible loans.
Treasury reserve
Company owned shares held for the purpose of settling the exercise  
of employee share options.
Translation reserve
Amount represents differences in relations to the consolidation of subsidiary 
companies accounting for currencies other than the Group’s functional  
currency. The only overseas subsidiary company, Netplan LLC, no longer trades  
and no further foreign currency translation differences are anticipated. 
Retained earnings
All other net gains and losses and transactions with owners  
(e.g. dividends) not recognised elsewhere. 
The following describes the nature and purpose of each reserve within equity:
56
SysGroup plc Annual report and accounts 2024

57
SysGroup plc Annual report and accounts 2024
Financial statements 
Company statement 
of changes in equity
For the year ended 31 March 2024
Share 
capital 
£’000
Share 
premium 
account 
£’000
Treasury 
reserve 
£’000
Other 
reserve 
£’000
Retained 
earnings* 
£’000
Total* 
£’000
As at 1 April 2022
494
9,080
(201)
3,027
6,417
18,817
Comprehensive income
 
 
 
 
 
 
Profit for the period
–
–
–
–
5,119
5,119
Total comprehensive income
–
–
–
–
5,119
5,119
Distributions to owners
 
 
 
 
 
 
Share options charge
–
–
–
178
–
178
Total distributions to owners
–
–
–
178
–
178
At 31 March 2023 (restated)
494
9,080
(201)
3,205
11,536
24,114
As at 1 April 2023
494
9,080
(201)
3,205
11,536
24,114
Comprehensive income
 
 
 
 
 
 
Loss for the period
–
–
–
–
(9,548)
(9,548)
Total comprehensive income
–
–
–
–
(9,548)
(9,548)
Distributions to owners
Issue of share capital
21
–
–
–
–
21
Purchase of own  
shares into Treasury
–
–
(783)
–
–
(783)
Share options charge
–
–
–
194
–
194
Reserves transfer on  
forfeiture of share options
–
–
–
(99)
99
–
Total distributions to owners
21
–
(783)
95
99
(568)
At 31 March 2024
515
9,080
(984)
3,300
2,087
13,998

58
SysGroup plc Annual report and accounts 2024
Financial statements 
Consolidated statement  
of cashflows
For the year ended 31 March 2024
Notes
2024 
Group 
£’000
2023 
(Restated)* 
Group 
£’000
Cashflows used in operating activities
 
 
 
(Loss) after tax
 
(5,900)
(201)
Adjustments for:
 
 
Depreciation and amortisation
13,14
2,266
2,364
Impairment of intangibles
13
3,718
–
Finance costs
6
574
483
Share based payments
 
194
178
Taxation (credit)/charge
12
(670)
(98)
Operating cashflows before movement in working capital
 
182
2,726
Increase/decrease in trade and other receivables
 
819
(543)
Increase in trade and other payables 
 
103
837
Cashflow from operations
 
1,104
3,020
Taxation paid
 
(439)
(303)
Net cash from operating activities
 
665
2,717
Cashflows from investing activities
 
 
Payments to acquire property, plant and equipment
14
(450)
(252)
Payments to acquire intangible assets
13
(109)
(163)
Acquisition of subsidiary net of cash acquired
10
–
(5,389)
Net cash used in investing activities
 
(559)
(5,804)
Cashflows from financing activities
 
 
Payment of contingent consideration on acquisitions
(885)
–
Bank loans drawdown
 
–
4,500
Payment of bank loan arrangement fee
 
–
(127)
Repayment of bank loans
 
–
(582)
Repurchase of shares into treasury
(762)
–
Capital/principal paid on lease liabilities
 
(199)
(303)
Interest paid on loan facility
 
(475)
(316)
Interest paid on lease liabilities
 
(28)
(32)
Net cash from/(used in) financing activities
 
(2,349)
3,140
Net decrease in cash and cash equivalents
 
(2,243)
53
Cash and cash equivalents at the beginning of the year
 
4,186
4,133
Cash and cash equivalents at the end of the year
 
1,943
4,186
* See accounting policies (note 1) for further details of the restatement.

59
SysGroup plc Annual report and accounts 2024
Financial statements 
Notes to the consolidated 
financial statements
For the year ended 31 March 2024
1. Accounting policies
SysGroup plc (the ‘Company’) is a company 
incorporated and domiciled in the United 
Kingdom. The Company changed its registered 
office during the year to 55 Spring Gardens, 
Manchester M2 2BY. These consolidated 
financial statements comprise the Company 
and its subsidiaries (together referred to  
as the ‘Group’).
Statement of compliance
These Group financial statements have been 
prepared in accordance with UK adopted 
international accounting standards (‘endorsed 
IFRS’) and with those parts of the Companies Act 
2006 applicable to companies preparing their 
accounts under endorsed IFRS. The Company 
financial statements have been prepared in 
accordance with Financial Reporting Standard 101 
(FRS 101) ‘Reduced Disclosure Framework’ issued 
by the Financial Reporting Council (FRC).
Basis of preparation – Group
The principal accounting policies adopted in  
the preparation of the financial statements  
are set out below. The policies have been 
consistently applied to all the years presented, 
unless otherwise stated. The consolidated 
financial statements have been prepared 
under the historical cost basis, except for the 
revaluation of certain financial liabilities and 
share based payments which have been valued in 
accordance with IFRS9 and IFRS2 respectively. 
The preparation of financial statements in 
compliance with IFRS requires the use of certain 
critical accounting estimates. It also requires 
Group management to exercise judgement  
in applying the Group’s accounting policies.  
The areas where significant judgements and 
estimates have been made in preparing the 
financial statements and their effect are 
disclosed in note 2. The financial statements are 
presented in pounds sterling, rounded to the 
nearest thousand, unless otherwise stated. 
Basis of preparation – Company
The Company financial statements are prepared 
under the historical cost convention, except for 
certain financial instruments that are measured 
at fair value. The Company’s financial statements 
are presented in pounds sterling (£), which is also 
the functional currency of the Company. 
The preparation of financial statements  
in conformity with FRS 101 requires the use 
of certain critical accounting estimates and 
assumptions. It also requires management to 
exercise its judgement in applying the Company’s 
accounting policies. Significant judgements and 
estimates are disclosed in the relevant notes  
to the financial statements.
The Company has elected to take advantage of 
certain disclosure exemptions available under 
FRS 101, including:
•	A cash flow statement and related notes  
under IAS 7 ‘Statement of Cash Flows’
•	Certain disclosures required by IFRS 7 
‘Financial Instruments: Disclosures’
•	Disclosures in respect of the fair value  
of financial instruments under IFRS 13  
‘Fair Value Measurement’
Restatement of cost of sales
We have identified an error relating to managed 
IT services direct expenses not being recognised 
for the year ended 31 March 2023 within the 
subsidiary: SysGroup Trading Limited. Expenses 
were recognised as prepayments rather than  
in the statement of comprehensive income.  
The total impact of this error is to increase  
cost of sales by £193,678 and to decrease 
prepayments (shown within Trade and other 
receivables) by the same amount. There is no 
impact on comparative earnings per share as  
a result of this correction.

60
SysGroup plc Annual report and accounts 2024
2023
£’000
Restatement
£’000
2023
£’000
Consolidated statement of comprehensive income
 
 
 
Cost of sales
(10,552)
(194)
(10,746)
Total comprehensive (loss) attributable to the equity holders of the Company
(7)
(194)
(201)
Consolidated statement of financial position and statement of changes in equity
Trade and other receivables
 5,007
(194) 
4,813
Retained earnings
8,851
(194) 
8,657
Shareholder funds
21,429
(194) 
21,235
Consolidated statement of cashflows
 
 
 
(Loss) after tax
 (7)
(194) 
(201)
Increase in trade and other receivables
(737)
(194) 
(543)
Going concern
The Directors have prepared the financial 
statements on a going concern basis which 
assumes that the Group and the Company  
will continue to meet liabilities as they fall due. 
The Directors have reviewed the Base business 
forecast and a Sensitised version for the period  
to 31 July 2025. 
The Group raised £10.6m net funds from  
a placing in June 2024. In the Base forecast  
there is considered ample headroom in the  
bank covenants, due to both the proceeds  
of this placing and as the business continues  
to operate with a high level of cash 
conversion and a reducing level of net debt. 
In the Sensitised forecast, which includes 
assumptions for a significant decline in revenue 
and profits, the Group maintains positive gross 
cash balances, reduces net debt and stays 
within the bank covenants. The Group has a 
business model with a high degree of financial 
resilience since circa 80% of revenue is derived 
from contracted managed IT services which 
is a continuous and business critical service 
supply to customers. This provides a high level 
of operating cash generation. 
At 31 March 2024, the Group had a gross  
cash balance of £1.9m and a net debt  
position excluding contingent consideration  
of £3.4m, excluding contingent consideration  
of £1.8m. The Group has a £0.5m unused overdraft 
facility and £3.3m of undrawn headroom in its  
RCF Loan facility which is available for working 
capital and acquisitions.
The forecasts, the resultant cashflows,  
together with the Revolving Credit Facility (RCF) 
loan facilities, taking account of reasonably 
possible changes in trading performance, show 
that the Group can continue to operate within  
the current facilities available to it.
The Directors therefore have a reasonable 
expectation that the Group has adequate 
resources to continue in operational existence  
for the foreseeable future and thus they continue 
to adopt the going concern basis of accounting  
in preparing the financial statements. 
New standards and interpretations 
A number of new standards and amendments  
to standards and interpretations have been 
issued during the year ended 31 March 2024.  
The Group has adopted all of the new and revised 
standards and interpretations issued by the 
International Accounting Standards Board 
(IASB) and the International Financial Reporting 
Interpretations Committee (IFRIC) of the IASB 
that are relevant to its operations. Other new 
amended standards and interpretations issued 
by the IASB that apply to the financial statements 
do not impact the Group as they are either  
not relevant to the Group’s activities or require 
accounting which is consistent with the Group’s 
current accounting policies.
New standards not yet effective
There are a number of standards and 
amendments to standards, and interpretations 
which have been issued by the IASB and in some 
cases not yet adopted by the UK Endorsement 
Board that are effective in future accounting 
periods that the Group has decided not to adopt 
early. SysGroup plc is currently assessing the 
impact of these new standard and amendments. 
The Group does not expect any other standards 
issued by the IASB, but not yet effective, to have  
a material outcome on the Group. 
IFRS16 - Leases
The Group has no activities acting as a lessor.  
The Group recognises right of use assets in 
relation to the lease of motor vehicles, office 
space and equipment.

61
SysGroup plc Annual report and accounts 2024
Right of use assets
Land & 
buildings 
£’000
Plant & 
machinery 
£’000
Total 
£’000
At 1 April 2023
996
–
996
Additions
–
–
–
Disposals
–
–
–
Depreciation
(245)
–
(245)
At 31 March 2024
751
–
751
Repayment of lease liabilities are analysed as follows:
2024 
£’000
Due within 1 year
204
Instalments due after 1 year but no more than 5 years
400
Instalments due after 5 years
–
Lease liabilities are measured at the present 
value of the contractual payments due to the 
lessor over the lease term, with the discount  
rate determined by reference to the rate 
inherent in the lease unless (as is typically the 
case) this is not readily determinable, in which 
case the Group’s incremental borrowing rate on 
commencement of the lease is used. The interest 
rate used was 4%. Variable lease payments  
are only included in the measurement of the  
lease liability if they depend on an index or rate.  
In such cases, the initial measurement of the 
lease liability assumes the variable element will 
remain unchanged throughout the lease term. 
Other variable lease payments are expensed  
in the period to which they relate.
Right of use assets are initially measured at  
the amount of the lease liability, reduced for any 
lease incentives received, and increased for:
•	Lease payments made at or before  
the commencement of the lease
•	Initial direct costs incurred
•	The amount of any provision recognised  
where the Group is contractually required to 
dismantle, remove or restore the leased asset 
(typically leasehold dilapidations – see note 18)
The property lease rentals are fixed payments 
over the rental terms.
Basis of consolidation
Where the Company has control over an investee, 
it is classified as a subsidiary. The Company 
controls an investee if all three of the following 
elements are present: power over the investee; 
exposure to variable returns from the investee; 
and the ability of the investor to use its power  
to affect those variable returns. Control is  
re-assessed whenever facts and circumstances 
indicate that there may be a change in any of 
these elements of control.
Lease liabilities
Land & 
buildings 
£’000
Plant & 
machinery 
£’000
Total 
£’000
At 1 April 2023
803
–
803
Additions
–
–
–
Disposals
–
–
–
Interest expense
28
–
28
Lease payments
(227)
–
(227)
At 31 March 2024
604
–
604

62
SysGroup plc Annual report and accounts 2024
The consolidated financial statements present 
the results of the Company and its subsidiaries 
(‘the Group’) as if they formed a single entity. 
Intercompany transactions and balances 
between Group companies are therefore 
eliminated in full.
The consolidated financial statements 
incorporate the results of business combinations 
using the acquisition method. In the statement 
of financial position, the acquirer’s identifiable 
assets, liabilities and contingent liabilities 
are initially recognised at their fair values at 
the acquisition date. The results of acquired 
operations are included in the consolidated 
statement of comprehensive income from  
the date on which control is obtained. They  
are deconsolidated from the date on which 
control ceases.
Business combinations
All business combinations are accounted for  
by applying the purchase method. On acquisition,  
all the subsidiaries’ assets and liabilities that exist 
at the date of acquisition are recorded at their  
fair values reflecting the conditions at that date. 
The results of subsidiaries acquired in the period 
are included in the income statement from the 
date on which control is obtained.
Goodwill
Goodwill represents the excess of the cost of  
a business combination over the total acquisition 
date fair value of the identifiable assets, liabilities 
and contingent liabilities acquired. Goodwill  
is not amortised but is capitalised as an intangible 
asset with any impairment in carrying value  
being charged to the consolidated statement  
of comprehensive income. In determining the 
fair value of consideration, the fair value of equity 
issued is the market value of equity at the date 
of completion, and the fair value of contingent 
consideration is based on the expected future 
cashflows based on whether the Directors believe 
performance conditions will be met and thus  
the extent to which the further consideration  
will be payable. Where the fair value of identifiable 
assets, liabilities and contingent liabilities exceed 
the fair value of consideration paid, the excess is 
credited in full to the consolidated statement of 
comprehensive income on the acquisition date.
Impairment of non-financial assets
Impairment tests on goodwill and other intangible 
assets with indefinite useful economic lives 
are undertaken annually at the financial year 
end. Other non-financial assets are subject to 
impairment tests whenever events or changes 
in circumstances indicate that their carrying 
amount may not be recoverable. Where the 
carrying value of an asset exceeds its recoverable 
amount (i.e. the higher of value in use and fair  
value less costs to sell), the asset is written  
down accordingly. 
Where it is not possible to estimate the 
recoverable amount of an individual asset,  
the impairment test is carried out on the asset’s 
cash-generating unit (i.e. the lowest Group of 
assets in which the asset belongs for which 
there are separable identifiable cash flows that 
are largely independent of the cash flows from 
the other assets or Groups of assets). Goodwill 
is allocated on initial recognition to each of the 
Group’s cash-generating units that are expected 
to benefit from the synergies of the combination 
giving rise to the goodwill.
The estimated future cash flows are discounted 
to their present value using a pre-tax discount 
rate that reflects current market assessments  
of the time value of money and the risks specific  
to the asset for which the estimates of future 
cash flows have not been adjusted.
Foreign currencies
Transactions in foreign currencies are recorded 
using the rate of exchange ruling at the date  
of the transaction. Monetary assets and liabilities 
denominated in foreign currencies are translated 
using the rate of exchange ruling at the balance 
sheet date and the gains or losses on translation 
are included in the consolidated statement  
of comprehensive income. The results of foreign 
subsidiaries that have a functional currency 
different from the Group’s presentation currency 
are translated at the average rates of exchange 
for the year. Assets and liabilities of foreign 
subsidiaries that have a functional currency 
different from the Group’s presentation currency, 
are translated at the exchange rates prevailing 
at the balance sheet date. Exchange differences 
arising from the translation of the results  
of foreign subsidiaries and their opening net  
assets are recognised as a separate component 
of equity.

63
SysGroup plc Annual report and accounts 2024
Revenue category
Performance delivery
Revenue recognition
Managed services
Contracted managed services are 
delivered from an agreed commencement 
date and for a contracted term of one to 
three years. Managed services comprise 
multiple streams of service including 
cloud hosting and support and operating 
licences. Due to the nature of this revenue 
the streams are considered inter-
dependant. The services are delivered 
uniformly over the duration of the contract 
and invoiced annually, quarterly or monthly 
in advance of the service delivery period. 
Revenue is recognised evenly over the 
duration of the contract period based on 
the sales price as specified in the customer 
sales contract. This is on the basis that 
the customer receives and consumes 
the services evenly over the term of the 
contract. Amounts invoiced in advance  
of service delivery periods are accounted 
for as contract liabilities and recognised 
as revenue in the Consolidated Statement 
of Comprehensive Income to match the 
period in which the services are delivered.
Professional services
Professional services are delivered by  
a team of technical consultants based  
on a scope of work agreed and signed  
with a customer. The scope of work 
includes a specification of the work to  
be delivered, an estimation of the number  
of consultancy days required, and a sales 
value based on a day rate. Professional 
services are invoiced either in advance 
of work performed, in arrears after the 
service is delivered or as part of a larger 
project contract milestone. 
Revenue is recognised based on chargeable 
days delivered using the sales day rate 
specified in the customer contract. Revenue 
recognition is therefore matched to the 
timing of when the customer receives the 
benefit of the consultancy services which 
is in line with the day the work is performed. 
Professional services are either invoiced 
in arrears for the actual days delivered 
or invoiced in advance. When invoiced 
in advance, the sales value is treated as 
contract liabilities and recognised as 
revenue in the Consolidated Statement  
of Comprehensive Income in the period  
in which the consultancy days are delivered.
Value-added resale
Value added resale (‘VAR’) comprises 
sales of IT hardware and licences where 
the Group satisfies its performance 
obligation by procuring the products 
from suppliers for delivery to the 
customer. There are no further or ongoing 
obligations to the Group after delivery. 
The sales price for each product is 
separately specified in the customer 
sales contract. VAR sales are either 
invoiced in full in advance of delivery or 
invoiced according to an agreed contract 
milestone if part of a larger contract.
Revenue is recognised on delivery of  
the products from the supplier. Invoices 
are typically raised in advance of delivery 
and treated as contract liabilities until 
delivery has been fulfilled. At this point  
the revenue and associated purchase 
cost is recognised in the Consolidated 
Statement of Comprehensive Income.
For managed services and professional services revenue, these are recognised over time  
as the entity’s performance does not create an asset with an alternative use to the entity  
and the entity has an enforceable right to payment for performance completed to date.
Note that some contracts with customers combine a mix of managed services, professional  
services and value-added resale. When this is the case, performance obligations are identified  
and recognised in line with the policies described above.
The revenue recognition policies can be summarised as follows:
Revenue
Revenue is recognised to the extent that it is 
probable that the economic benefits associated 
with the transaction will flow into the Group  
and revenue represents the fair value of amounts 
received or receivable for goods and services 
provided net of trade discounts and VAT. 
The Group has three principal categories of 
performance obligation: managed services, 
professional services and value-added resale. 
All customer sales are signed as contracts or 
orders which separately specify the services 
and products to be delivered and these are 
mapped to one of the three revenue recognition 
categories. The contracts or orders specify,  
by service and product, the sales price and  
the contracted term of the services. As such,  
the separate performance obligations and 
allocation of transaction price can be identified 
clearly from the customer sales contracts.

64
SysGroup plc Annual report and accounts 2024
Segmental reporting
Operating segments are reported in a manner 
consistent with the internal reporting provided 
to the chief operating decision maker. The chief 
operating decision maker has been identified  
as the Board of Directors.
Alternative profit measures
In reporting its results, the Directors have 
presented various alternative profit measures 
(APMs) of financial performance, position or 
cashflows, which are not defined or specified 
under the requirements of IFRS. On the basis  
that these measures are not defined by IFRS, 
they may not be directly comparable with other 
companies. The key APMs that the group uses 
include recurring revenue as a percentage of 
revenue, Adjusted EBITDA, Adjusted EPS and  
Net cash.
The Group makes certain adjustments to the 
statutory profit in order to derive many of these 
APMs. These include exceptional items and 
share based payments. The Group presents as 
exceptional items on the face of the Statement 
of Comprehensive Income those material items 
of income and expense which the Directors 
consider, because of their size or nature and 
expected non-recurrence, merit separate 
presentation to facilitate financial comparison 
with prior periods and to assess trends in financial 
performance. Exceptional items are included  
in Administration expenses in the Consolidated 
Statement of Comprehensive Income but 
excluded from Adjusted EBITDA as management 
believe they should be considered separately 
to gain an understanding of the underlying 
profitability of the trading businesses on  
a consistent basis from year-to-year. 
Financial instruments
Financial instruments are classified and 
accounted for, according to the substance  
of the contractual arrangement, as either  
financial assets, financial liabilities or equity 
instruments. An equity instrument is any  
contract that evidences a residual interest  
in the assets of the Company after deducting  
all of its liabilities.
Financial assets
The Group’s financial assets comprise trade  
and other receivables and cash and cash 
equivalents in the consolidated statement  
of financial position. Trade receivables are  
stated at their nominal value and an expected 
lifetime credit loss will be recognised using the 
simplified approach and shown in administrative 
expenses in the Consolidated Statement of 
Comprehensive Income. Impairment reviews 
for other receivables, including those due from 
related parties, use the general approach 
whereby twelve month expected credit losses  
are provided for and lifetime credit losses  
are only recognised where there has been  
a significant increase in credit risk, by monitoring 
the credit worthiness of the other party. Cash  
and cash equivalents include cash in hand. 
Contract assets
Costs incurred to fulfil a contract are recognised 
as an asset if and only if all of the following criteria 
are met: 
•	The costs relate directly to a contract  
(or a specific anticipated contract)
•	The costs generate or enhance resources  
of the entity that will be used in satisfying 
performance obligations in the future
•	The costs are expected to be recovered
These include costs such as direct labour,  
direct materials, and the allocation of overheads 
that relate directly to the contract. 
The asset recognised in respect of the costs  
to obtain or fulfil a contract is amortised on  
a systematic basis that is consistent with the 
pattern of transfer of the goods or services  
to which the asset relates. 
Share capital
Financial instruments issued by the Group are 
classified as equity only to the extent that they  
do not meet the definition of a financial liability  
or financial asset. The Group’s ordinary shares  
are classified as equity instruments and are 
recorded at the proceeds received, net of direct 
issue costs. Proceeds of any share issue in 
excess of the nominal value of the share capital  
is recognised within the share premium account.

65
SysGroup plc Annual report and accounts 2024
Financial liabilities
The Group classifies its financial liabilities into  
one of two categories, depending on the purpose 
for which it was acquired. The Group’s accounting 
policy for each category is as follows:
Fair value through profit or loss
This category comprises only contingent 
consideration. They are carried in the  
statement of financial position at fair values 
with changes in fair value recognised in the 
consolidated income statement.
Other financial liabilities
Other financial liabilities include trade payables 
and other short-term monetary liabilities,  
which are initially recognised at fair value  
and subsequently carried at amortised cost 
using the effective interest rate method.
Fair value measurement hierarchy
IFRS 9 requires certain disclosures which require 
the classification of financial assets and financial 
liabilities measured at fair value to reflect the 
significance of the inputs used in making the fair 
value measurement. The fair value hierarchy has 
the following levels:
(a) Quoted prices in active markets for identical 
assets or liabilities (Level 1)
(b) Inputs other than quoted prices included 
within Level 1 that are observable for the asset 
or liability, either directly (i.e. as prices) or 
indirectly (i.e. derived from prices) (Level 2)
(c) Inputs from the asset or liability that are not 
based on observable market data (Level 3)
The level in the fair value hierarchy within  
which the financial asset or financial liability  
is categorised is determined on the basis  
of the lowest level input that is significant to  
the fair value measurement. Financial assets  
and financial liabilities are classified in their 
entirety into only one of the three levels.
Share based payments
The fair value of employee options, along with 
any share warrants granted, is charged to the 
consolidated statement of comprehensive 
income with a corresponding increase in  
equity. The fair value is measured at grant  
date and spread over the period during which 
the employees become unconditionally 
entitled to the options. The fair value of the 
options granted is measured using the Black 
Scholes pricing model, considering the terms 
and conditions upon which the options were 
granted. The fair value of warrants is also 
reviewed to the extent that exercise of  
the warrants is considered likely. 
Property plant and equipment
Items of property, plant and equipment are 
stated at cost less depreciation. Depreciation  
is provided at annual rates calculated to write  
off the cost less estimated residual value of each 
asset over its expected useful life, as follows:
Office equipment – 20% – 33% straight line
Motor vehicles – 25% straight line
Freehold property – 2% straight line
Right of use assets – over the period of the lease
Investment in subsidiaries
Fixed asset investments in the parent  
company are shown at cost less any  
provision for impairment as necessary.
Research and development
Research expenditure is written off to the 
consolidated statement of comprehensive 
income in the year in which the expenditure 
occurs. Development expenditure is treated  
in the same way unless the Directors are satisfied 
as to the technical, commercial and financial 
viability of individual projects, there is an intention 
to complete and sell the product and the costs 
can be easily measurable. In this situation,  
the expenditure is capitalised, and the amortised 
expense is included in administrative expenses  
in the Consolidated Statement of Comprehensive 
Income over the years during which the Group  
is to benefit.

66
SysGroup plc Annual report and accounts 2024
Intangible asset
Estimated UEL
Valuation method
Customer relationships 
5–10 years
Estimated discounted cashflow
Software licenses
3–5 years
Cost less amortisation
System development
5 years
Cost less amortisation
Intangible assets
Intangible assets are recognised on business 
combinations if they are separable from the 
acquired entity or give rise to other contractual/
legal rights. The amounts ascribed to such 
intangibles are arrived at by using appropriate 
valuation techniques (see section related  
to critical estimates and judgements below).
The significant intangibles recognised by the 
Group, their estimated useful economic lives  
and the methods used to determine the cost  
of intangibles acquired in business combinations 
are as follows:
Deferred taxation
Deferred tax assets and liabilities are recognised 
where the carrying amount of an asset or liability 
in the consolidated statement of financial position 
differs from its tax base, except for differences 
arising on: 
•	The initial recognition of goodwill
•	The initial recognition of an asset or liability  
in a transaction which is not a business 
combination and at the time of the transaction 
affects neither accounting or taxable profit
•	Investments in subsidiaries and jointly 
controlled entities where the Group is  
able to control the timing of the reversal  
of the difference and it is probable that  
the difference will not reverse in the 
foreseeable future
Recognition of deferred tax assets is restricted  
to those instances where it is highly probable  
that relief against taxable profit will be available. 
The amount of the asset or liability is determined 
using tax rates that have been enacted or 
substantively enacted by the reporting date  
and are expected to apply when the deferred  
tax liabilities/assets are settled/recovered. 
Deferred tax assets and liabilities are offset when 
the Group has a legally enforceable right to offset 
current tax assets and liabilities and the deferred 
tax assets and liabilities relate to taxes levied by 
the same tax authority on either the same taxable 
Group Company; or different Group entities which 
intend either to settle current tax assets and 
liabilities on a net basis, or to realise the assets 
and settle the liabilities simultaneously, in each 
future period in which significant amounts of 
deferred tax assets or liabilities are expected  
to be settled or recovered. 
Deferred tax liabilities are recognised  
on intangible assets and other temporary 
differences recognised in business combinations.

67
SysGroup plc Annual report and accounts 2024
2. Significant accounting estimates and judgements
The preparation of this financial information 
requires management to make estimates and 
judgements that affect the amounts reported  
for assets and liabilities at the period end  
date and the amounts reported for revenues  
and expenses during each period. The nature  
of the estimation or judgement means that  
actual outcomes could differ from the estimates 
and judgements taken in the preparation  
of the financial statements. 
Significant accounting estimates
Impairment of goodwill and other intangibles
The Group tests goodwill for impairment annually 
and in line with the stated accounting policy. 
This involves judgement regarding the future 
development of the business and the estimation 
of the level of future profitability and cash flows  
to support the carrying value of goodwill. 
An impairment review has been performed at  
the reporting date taking into account sensitivities 
around future business performance, covering 
a range of outcomes and risks over levels of 
revenue, cost and cash generation. Following  
this review an impairment of the IT Managed 
Services CGU of £3.7m has been recorded  
(see note 13 for details). 
Valuation of intangible assets  
acquired in business combinations
Determining the fair value of customer 
relationships acquired in business combinations 
requires estimation of the value of the cash  
flows related to those relationships and  
a suitable discount rate in order to calculate  
the present value.
Impairment of investments (Company)
The Company holds investments in subsidiaries. 
In line with the Company accounting policies 
investments are assessed for impairment when 
there is an impairment trigger.
An impairment review has been performed  
at the reporting date considering sensitivities 
around future business performance, covering 
a range of outcomes and risks over levels of 
revenue, cost and cash generation. Following 
this review an impairment of the investment in 
SysGroup Trading Limited of £7.6m has been 
recorded (see note 15 for details).
Significant accounting judgements
Revenue
Management makes judgements in determining 
the appropriate application of revenue 
recognition policies to the sale of services  
and products. An explanation of the Group’s 
revenue recognition policy is included in note 1.
Assessment of CGU’s and carrying  
value of intangible assets 
A Cash Generating Unit (CGU) is the smallest 
identifiable group of assets that generate cash 
inflows that are largely independent of the  
cash inflows from other assets or groups of 
assets and the Board of Directors use their 
judgement to identify the CGU’s of the Group. 
When SysGroup acquire a company, the newly 
acquired business is usually allocated its own 
CGU for the first year and until such time as 
either the business and assets have been hived 
up into the main SysGroup trading company or 
when the systems, finances and management of 
the business have been successfully integrated, 
whichever is earlier. For the current year, there are 
two CGU’s, being the legacy SysGroup managed 
services acquisitions which operate as one CGU, 
and then Truststream.
Useful economic lives of intangible assets
Intangible assets are amortised over their 
useful economic lives. Useful lives are based 
on management’s estimates of the period 
over which the assets will generate revenue, 
which are periodically reviewed for continued 
appropriateness. Changes to estimates can 
result in changes in the carrying values and hence 
amounts charged to the income statement in 
particular periods which could be significant.  
The Group have capitalised system development 
expenditure in the current year and the intangible 
asset is being amortised over a five-year useful  
life which the Directors consider appropriate.

68
SysGroup plc Annual report and accounts 2024
      Group
       Company
Financial assets
2024
£’000
2023
£’000
2024
£’000
2023
£’000
Assets held at amortised cost
 
 
 
 
Cash and cash equivalents
1,943
4,186
119
401
Amounts due from subsidiaries
–
–
–
323
Trade receivables
1,577
1,706
–
–
Total financial assets
3,520
5,892
119
724
IFRS16 – Leases
Management makes judgements in their 
assessment of lease contract agreements 
to ensure the appropriate lease accounting 
recognition under IFRS16 – Leases. The main 
elements of judgement are:
•	Determining the inherent rate of interest  
which applies to each lease or family  
of leases with similar characteristics
•	Establishing whether or not it is reasonably 
certain that an extension option will  
be exercised
•	Considering whether or not it is reasonably 
certain that a termination option will not  
be exercised
Exceptional costs
The classification of costs as being exceptional 
and their quantum is viewed as a key management 
judgement. For details of exceptional costs in the 
year see note 8.
3. Financial instruments –  
risk management
The Group’s financial instruments comprise 
cash and liquid resources and various  
items such as trade receivables and trade 
payables that arise directly from its operations.  
There have been no substantive changes  
in the Group’s objectives, policies and 
processes for managing those risks or  
the methods used to measure them from 
previous periods. The Group’s objective  
is to ensure adequate funding for continued 
growth and expansion. 
All the Group’s financial instruments are  
carried at amortised cost with the exception  
of contingent consideration. There is no  
material difference between the carrying  
and fair value of its financial instruments,  
in the current or prior year, due to the 
instruments bearing interest at fixed rates  
or being of short-term nature.
The Group faces a financial risk that such 
financial assets are not recovered but  
a provision is made where recoverability  
is in doubt.
A summary of financial instruments  
held by category is shown below:

69
SysGroup plc Annual report and accounts 2024
      Group
       Company
Financial liabilities
2024
£’000
2023
£’000
2024
£’000
 2023
£’000
Amortised cost
 
 
 
 
Trade and other payables
4,472
2,801
805
632
Amounts due to subsidiaries
–
–
5,830
3,099
Loans and other borrowings
5,341
5,508
4,830
4,851
9,813
8,309
11,465
8,582
At fair value
Contingent consideration
1,751
2,681
1,751
2,681
Total financial liabilities
11,564
10,990
13,216
11,263
Contingent consideration
 
£'000
At 1 April 2023
 
2,681
Payment of Year 1 earn-out consideration
 
(885)
Fair value adjustment of liability
(117)
Unwinding of discount
72
At 31 March 2024
1,751
2024
2023
Group & Company
Level 1
£’000
Level 2
£’000
Level 3
£’000
Level 1
£’000
Level 2
£’000
Level 3
£’000
Liabilities measured at fair value
Contingent consideration
–
–
1,751
–
–
2,681
Total
–
–
1,751
–
–
2,681
Fair value of financial instruments 
The Group has adopted the following fair value 
hierarchy in relation to its financial instruments 
that are carried in the balance sheet at the fair 
values at the year-end:
•	Quoted prices (unadjusted) in active markets  
for identical assets or liabilities (Level 1) 
•	Inputs other than quoted prices included 
within Level 1 that are observable for the asset 
or liability, either directly (that is, as prices) or 
indirectly (that is, derived from prices) (Level 2) 
•	Inputs for the asset or liability that  
are not based on observable market  
data (unobservable inputs) (Level 3)
The following table sets out the fair value  
of all financial assets and liabilities that  
are measured at fair value:

70
SysGroup plc Annual report and accounts 2024
Group 
At 31 March 2024
Up to 
3 months
£’000
Between 
3 & 12 mths
£’000
Between 
1&2 years
£’000
Between 
2&5 years
£’000
Over 
5 years
£’000
Trade and other payables
4,472
–
–
–
–
Loans and borrowings
51
153
400
4,783
–
Contingent consideration
–
1,751
–
–
–
Total
4,523
1,904
400
4,738
–
At 31 March 2023
Trade and other payables
2,801
–
–
–
–
Loans and borrowings
46
137
621
4,705
–
Contingent consideration
806
–
1,875
–
–
Total
3,653
137
2,496
4,705
–
Contingent consideration is included in Level 
3 of the fair value hierarchy. The provision for 
contingent consideration is in respect of the 
Truststream acquisition, further details of  
which can be found in note 10. The fair value  
is determined considering the expected 
payments, discounted to present value using  
a risk adjusted discount rate.
Note that as the Truststream Year 2 financial 
position is final, there is now no judgement  
in the estimated payment.
The significant unobservable inputs are the 
financial performance forecasts for the Year 1  
and Year 2 twelve-month periods post-acquisition 
and the risk adjusted discount rate of 4.0%.
The estimated fair value would increase or 
decrease if the EBITDA was higher or lower  
or the risk adjusted discount rate was higher  
or lower. A reasonably possible change to  
one of these significant unobservable inputs,  
holding the other inputs constant, would have  
the following effects:
Liquidity risk
Liquidity risk arises from the Group’s management 
of working capital and the finance charges and 
principal repayments on its debt instruments. It is 
the risk that the Group will encounter difficulty in 
meeting its financial obligations as they fall due.
The Group prepare cashflow forecasts during  
the month and working capital forecasts on  
a monthly basis. These allow the Directors to  
make an assessment of the cash position and 
the future requirements of the Group to manage 
liquidity risk. Cash resources are managed in 
accordance with planned expenditure forecasts 
and the Directors have regard to the maintenance 
of sufficient cash resources to fund the Group’s 
operating requirements and capital expenditure.
The following table sets out the contractual 
maturities (representing undiscounted 
contractual cashflows) of financial liabilities:
Group & Company
Effect of change in assumption on income statement
Increase
£’000
Decrease
£’000
EBITDA movement by £100,000
66
300
Risk-adjusted discount rate change by 1.0%
–
–

71
SysGroup plc Annual report and accounts 2024
The Amounts due to subsidiaries shown in ‘up to 3 months’ category in the table above are payable 
on demand (note 17).
Company 
At 31 March 2024
Up to 
3 months
£’000
Between 
3 & 12 mths
£’000
Between 
1&2 years
£’000
Between 
2&5 years
£’000
Over 
5 years
£’000
Trade and other payables
805
–
–
–
–
Amounts due to subsidiaries
5,830
–
–
–
–
Loans and borrowings
11
31
50
4,738
–
Contingent consideration
–
1,751
–
–
–
Total
6,646
1,782
50
4,738
–
At 31 March 2023 
Trade and other payables
632
–
–
–
–
Amounts due to subsidiaries
3,099
–
–
–
–
Loans and borrowings
15
43
88
4,705
–
Contingent consideration
806
–
1,875
–
–
Total
4,552
43
1,963
4,705
–
Interest rate risk
The Group and Company finance their operations 
through a combination of retained profits and 
bank borrowings. The Group’s RCF Bank loan 
with Santander has an interest charge of 3.25% 
above bank base rate and accordingly the interest 
charge the Group incurs fluctuates according  
to any movement in the bank base rates.
Credit risk
Credit risk is the risk of financial loss to  
the Group if a customer or counterparty to a 
financial instrument fails to meet its contractual 
obligations and arises principally from the 
Group’s receivables from customers. The Group’s 
exposure to credit risk is influenced mainly by  
the individual characteristics of each customer. 
The Group receives payments either from 
automated banking receipts or from customers 
paying on direct debit or 30-day credit terms.  
The Group has a dedicated credit control function 
to manage customer payments and uses an 
external credit rating agency to assess customers 
and prospects for creditworthiness. Doubtful 
debts are provided for in accordance with IFRS9. 
For cash and cash equivalents, the Group only 
uses recognised banks with high credit ratings  
of a negative or above on the Standard & Poor’s 
rating system.
Foreign exchange risk
A small number of suppliers invoice in USD.  
Foreign exchange exposure is closely managed, 
including holding limited funds in USD. Alternate 
suppliers invoicing in GBP are also sought  
where suitable.
Capital disclosures
The Group monitors capital which comprises  
all components of equity (i.e. share capital,  
share premium and retained earnings).
The Group’s objective when maintaining capital 
are to safeguard the entity’s ability to continue  
as a going concern, so that it can provide returns 
for shareholders in future periods and benefits for 
other stakeholders, and to provide an adequate 
return to shareholders by pricing products and 
services commensurately with the level of risk. 
The Group sets the amount of capital it requires  
in proportion to risk. The Group manages its 
capital structure and adjusts it in the light of 
changes in economic conditions and the risk 
characteristics of the underlying assets.

72
SysGroup plc Annual report and accounts 2024
4. Segmental analysis
The chief operating decision maker for the  
Group is the Board of Directors. The Group 
reports in two segments:
•	Managed IT services – this segment provides  
all forms of managed services to customers  
and includes professional services
•	Value Added Resale (VAR) – this segment 
provides all forms of VAR sales where the 
business sells products and licences from 
supplier partners
The monthly management accounts reported 
to the Board of Directors are reviewed at a 
consolidated level with the operating segments 
representative of the business model for growth 
of recurring contract income in managed IT 
services and VAR sales as a complementary 
business activity. The Board review the results  
of the operating segments at a revenue and gross 
profit level since the Group’s management and 
operational structure supports both operational 
segments as Group functions. In this respect, 
assets and liabilities are also not reviewed on a 
segmental basis. All assets are located in the UK. 
All segments are continuing operations and there 
are no transactions between segments.
No individual customer accounts for more than 7% of the Group’s revenue.  
The revenue by geographic location for where services are delivered to customers is shown below.
Revenue by operating segment
2024
£’000
2024
%
2023
£’000
 2023
%
Managed IT services
18,592
82%
17,441
81%
Value-added resale 
4,122
18%
4,207
19%
Total
22,714
100%
21,648
 100%
2024
£’000
 2023 
(Restated)*
£’000
Revenue
Managed IT services 
18,592
17,441
Value-added resale 
4,122
4,207
Total
22,714
21,648
Gross Profit
 
 
Managed IT services 
9,733
10,155
Value-added resale 
663
747
Total
10,396
10,902
2024
£’000
2024
%
2023
£’000
 2023
%
UK
22,573
99%
21,608
100%
Rest of world
141
1%
40
–
Total
22,714
100%
21,648
 100%
* See accounting policies (note 1) for further details of the restatement.

73
SysGroup plc Annual report and accounts 2024
2024
£’000
 2023
£’000
Operating profit is after charging the following:
Audit - Group
116
94
Audit - Company
5
4
Assurance related – interim review
12
12
Auditor’s remuneration:
133
110
Depreciation of tangible fixed assets
570
625
Amortisation of intangible assets
1,696
1,739
Impairment of intangible assets
3,718
_
Staff costs (note 7)
5,763
5,566
Share based payments (note 7, 9)
194
178
Short term lease costs
20
40
Exceptional items (note 8)
1,826
408
There were no sales between the two business 
segments, and all revenue is earned from external 
customers. The business segments’ gross profit 
is reconciled to profit before taxation as per the 
consolidated income statement. The Group’s 
overheads are managed centrally by the Board 
and consequently there is no reconciliation to 
profit before tax at a segmental level. The Group’s 
assets are also managed centrally by the Board 
and consequently there is no reconciliation 
between the Group’s assets per the Statement  
of Financial Position and the segment assets. 
Assets and liabilities related to contracts with customers 
The Group has recognised the following assets and liabilities related to contracts with customers:
2024
£’000
 2023
£’000
Contract liabilities relating to deposits from customers
2,778
4,016
Release of contract liability recognised in revenue which was included  
in the contract liability balance at the beginning of the year 
1,509
1,163
2024
£’000
 2023
£’000
Interest payable on bank loan
440
307
Unwind of discounting on contingent consideration
72
105
Interest payable on lease liabilities
28
32
Arrangement fee amortisation on bank loan
34
29
Other interest
–
10
Total
574
483
5. Operating profit
6. Finance expense

74
SysGroup plc Annual report and accounts 2024
2024
 2023
Technical support
70
70
Sales and marketing
23
18
Administration
18
20
Total
111
108
7. Staff numbers and costs
The average monthly number of full-time persons employed by the Group, including Executive Directors 
during the year was:
2024
£’000
2023
£’000
Wages and salaries
5,034
4,793
Social security costs
520
547
Benefits in kind
41
55
Pension benefits
168
171
Share based payment expense
194
178
Total
5,957
5,744
Directors
2024
£’000
2023
£’000
Fees and salaries
970
662
Social security costs
101
69
Benefits in kind
29
3
Pension benefits contributions
17
18
Share based payment expense
162
132
Total
1,279
884
The aggregate payroll costs including Executive Directors and excluding Non-Executive Directors 
were as follows:
Total staff costs for the Company are £5,957,000 (FY23: £5,744,000) and average staff numbers 
for the Company are 111 (FY23: 108). 
Key management personnel are those persons 
having authority and responsibility for planning, 
directing and controlling the activities of the 
Group, they are the Directors of the Company.  
The emoluments, including any contractual 
settlement fees, of the highest paid Director  
are £504,038 (FY23: £329,000). Total payments 
for loss of office amounted to £449,200  
(FY23: £nil).
The Group does not operate a defined benefits 
pension scheme and Executive Directors who  
are entitled to receive pension contributions  
may nominate a defined contribution scheme into 
which the Company makes pension contributions. 
The fees relating to Non-Executive Directors are in 
some cases payable to third parties in connection 
with the provision of their services. The balance 
outstanding at 31 March 2024 was nil (FY23: £nil).

75
SysGroup plc Annual report and accounts 2024
8. Exceptional items
9. Share based payments
The Company has granted share options to  
the Executive Directors under LTIP Schemes  
and Group employees under an EMI Scheme.  
The Directors have the discretion to grant options 
to subscribe for ordinary shares up to a maximum 
of 10% of the Company’s issued share capital.  
For new share options issued in the year,  
the volatility was estimated using the previous 
twelve months of the Group’s share price. 
EMI scheme
Share options can be granted to employees of 
the Group at the discretion of and with approval 
from the Remuneration Committee. For EMI share 
options to vest the employee must be employed 
by the Group at the vesting date. The weighted 
average exercise price of options in issue is 42.0p 
per share.
2024 
£’000
 2023 
£’000
CEO exit and settlement
744
–
Integration and restructuring costs
571
189
Supplier charges in dispute
434
–
M&A projects
194
–
Acquisition costs 
–
219
Fair value adjustment of contingent consideration liability
(117)
–
Total
1,826
408
CEO exit and settlement relates to the 
settlement of the former CEO’s contractual 
terms. This is considered material and non-
recurring and has therefore been classified  
as exceptional.
The integration and restructuring costs relate  
to costs associated with the restructuring  
of the Senior Leadership Team. This includes 
exit and hiring expenses related to senior 
team members as well as wider restructuring 
expenses within supporting teams. This is 
considered non-recurring and has therefore 
been classified as exceptional.
The supplier charges in dispute are subject  
to ongoing action for which the Company is 
pursuing recovery. This is considered non-
recurring and has therefore been classified  
as exceptional.
The M&A projects expenditure relate to  
costs associated with the evaluation of  
potential acquisition targets. This is considered 
material and has therefore been classified  
as exceptional.
The adjustment to the contingent consideration 
liability relates to the purchase of Truststream in 
the prior year. This is considered non-recurring and 
has therefore been classified as exceptional.
In 2023, the acquisition and integration costs 
relate to the two acquisitions in April 2022, 
Truststream and Independent Network  
Services Limited (trading as ‘Orchard IT’).  
This is considered material and has therefore 
been classified as exceptional.
All of the items above, based upon the judgement 
of the management team, meet the definition 
of an exceptional item as defined within the 
Group’s accounting policies (note 2 – Alternative 
Performance Measures).

76
SysGroup plc Annual report and accounts 2024
The inputs to the share valuation model  
utilised at the grant of the option is shown  
in the table below. Management has determined 
volatility using their knowledge of the business. 
The options have been valued using  
the Black Scholes method and using  
the following assumptions:
Number of  
instruments granted
11,875
30,000
215,000
150,000
206,000
100,000
30,000
30,000
Grant date
21-Feb16
02-Mar18
26-Nov18
16-Apr20
06-Apr21
01-Jul21
14-Feb22
19-Apr23
Expiry date
20-Feb26
01-Mar28
25-Nov28
15-Apr30
05-Apr31
30-Jun31
13-Feb32
18-Apr33
Contract term (years)
10
10
10
10
10
10
10
10
Exercise price
55.2p
35.5p
42.5p
27.0p
41.0p
1.0p
26.0p
28.5p
Share price at granting
70.8p
35.5p
42.5p
27.0p
41.0p
42.0p
26.0p
31.0p
Annual risk-free rate (%)
0.5%
0.5%
0.5%
0.5%
0.5%
0.5%
4.0%
4.0%
Annual expected  
dividend yield (%)
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0%
Volatility (%)
27%
27%
27%
27%
27%
27%
41%
41%
Fair value per  
grant instrument
30.2p
41.5p
17.9p
14.8p
26.0p
14.3p
15.0p
17.0p
Number of ordinary shares
Grant date
Exercise period
Exercise price
At 31 March 
2023
Granted
Waived
At 31 March 
2024
17/03/2014
17/03/17 to 16/03/24
60.0p
–
–
–
–
21/02/2016
21/02/19 to 20/02/26
55.2p
11,875
–
(6,875)
5,000
02/03/2018
02/03/21 to 01/03/28
35.5p
30,000
–
(30,000)
–
26/11/2018
26/11/21 to 25/11/28
42.5p
215,000
–
(65,000)
150,000
16/04/2020
16/04/23 to 15/04/30
27.0p
150,000
–
(150,000)
–
06/04/2021
06/04/24 to 05/04/31
41.0p
206,000
–
(75,000)
131,000
01/07/2021
01/07/24 to 30/06/31
1.0p
100,000
–
(100,000)
–
14/02/2022
14/02/25 to 13/04/32
26.0p
30,000
–
(30,000)
–
19.04/2023
19/04/26 to 18/04/36
28.5p
–
30,000
(30,000)
–
Total
742,875
30,000
(486,875)
286,000
Executive LTIP options
The Remuneration Committee is responsible for 
establishing the Executive LTIP Schemes and 
also sets the targets by which the performance 
of the Executive Directors is measured.  
The award of share options to the Executive 
Directors is governed by the LTIP Scheme 
Rules. Further information on the Schemes 
is presented in the Directors’ Remuneration 
report. The weighted average exercise price  
of options in issue is 1.0p per share. 

77
SysGroup plc Annual report and accounts 2024
The inputs to the share valuation model utilised 
at the grant of the option is shown in the table 
below. Management has determined volatility 
using their knowledge of the business. 
The options have been valued using  
the Black Scholes method and using  
the following assumptions:
On 26 May 2023, it was announced that Adam 
Binks would be stepping down as CEO and  
the Board on 26 June 2023. The Board agreed 
that the 826,394 unvested options granted  
to Adam Binks under the Company’s 2020 LTIP 
Scheme would vest with immediate effect with 
all restrictions on all his options waived. Adam 
Binks agreed to immediately exercise all his 
options granted under the 2018 and 2020 LTIP 
schemes, totalling 2,076,394 ordinary shares  
of 1p each (‘Ordinary Shares’) and further 
agreed to sell, and the Company agreed to buy,  
a total of 2,076,394 Ordinary Shares at a price 
of £0.375 per Ordinary Share. The Company  
will hold these Ordinary Shares in treasury  
to satisfy the exercise of future share options 
under SysGroup’s share incentive schemes. 
The share based payment charge in the 
statement of comprehensive income in  
the year was £194,000 (2023:£178,000).
Number of  
instruments granted
750,000
450,000
400,000
400,000
287,480
454,416
566,733
Grant date
28-Jun-18
16-Jul-18
15-Jul-19
08-Jul-20
21-Jun-21
21-Jun-22
17-Apr-23
Expiry date
27-Jun-28
15-Jul-28
14-Jul-29
07-Jul-30
20-Jun-31
20-Jun-32
16-Apr-33
Contract term (years)
10
10
10
10
10
10
10
Exercise price
1.0p
1.0p
1.0p
1.0p
1.0p
1.0p
1.0p
Share price at granting
41.5p
46.5p
42.0p
33.0p
42.0p
27.0p
27.5p
Annual risk-free rate (%)
0.5%
0.5%
0.5%
0.5%
0.5%
4.0%
4.0%
Annual expected  
dividend yield (%)
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
Volatility (%)
27%
27%
27%
27%
27%
41%
41%
Fair value per  
grant instrument
40.9p
43.7p
41.4p
32.0p
41.0p
26.0p
26.0p
Number of ordinary shares
Grant date
Exercise period
Exercise price
At 31 March 
2023
Granted
Waived
At 31 March 
2024
28/06/2018
28/06/21 to 27/06/28
1.0p
750,000
–
(750,000)
–
16/07/2018
16/07/21 to 15/07/28
1.0p
450,000
–
–
450,000
15/07/2019
15/07/22 to 14/07/29
1.0p
400,000
–
(250,000)
150,000
08/07/2020
08/07/22 to 07/07/30
1.0p
400,000
–
(250,000)
150,000
21/06/2021
21/06/23 to 20/06/31
1.0p
287,480
–
(179,675)
107,805
21/06/2022
21/06/24 to 20/06/32
1.0p
454,416
–
(284,010)
170,406
17/04/2023
17/04/25 to 16/04/33
1.0p
–
566,733
(362,709)
204,024
Total
 
 
2,741,896
566,733
(2,076,394)
1,232,235

78
SysGroup plc Annual report and accounts 2024
10. Acquisitions
The Group has not made any acquisitions  
in the year to 31 March 2024. In April 2022  
of the prior year, SysGroup plc acquired 100% 
of the issued share capital in Truststream and 
Independent Network Solutions Limited (‘INSL’, 
holding company of Orchard Computers Limited). 
Truststream Security Solutions Limited
Established in 2011 and based in Edinburgh, 
Truststream is one of the UK’s fastest growing 
providers of professional and managed 
cyber security services. Truststream covers 
all aspects of cyber security from analysis 
and threat detection, through protection 
architecture and implementation, to incident 
response and ongoing 24/7 support and training. 
The Acquisition further enhances SysGroup’s 
service offering and is complementary to the 
Group’s core expertise and key areas of focus. 
In addition, the Acquisition enables the Group 
to further strengthen its UK presence by 
opening up Scotland as an attractive hub  
for the Group.
SysGroup acquired Truststream on 4 April  
2022 for £4.8m initial cash consideration 
on a cash-free debt-free basis with an earn-
out payable following the first and second 
anniversaries of the transaction of up to 
£3.1m. A payment of £0.5m was paid in respect 
of the cash and debt balances. The earn-
out is subject to the achievement of certain 
maintainable EBITDA performance targets in 
the first and second 12-month periods following 
the completion of the acquisition. £0.9m has 
been paid to date in relation to the first earn-out 
period and a further £1.8m is held as Contingent 
consideration at 31 March 2024. Final earn-out 
is expected to be settled and paid within  
12 months of the balance sheet date. 
The Truststream acquisition was mainly  
funded from a new £8.0m revolving credit  
facility (‘RCF’) which was signed with  
Santander on 4 April 2022. SysGroup utilised 
£4.5m of funds from the RCF to finance  
the acquisition. Further information on  
the RCF facility can be found in note 19  
to the consolidated financial statements. 
Recognised amounts of net assets acquired and liabilities assumed
Book value
£’000
Fair value 
adj. £’000
 Fair value 
£’000
Cash and cash equivalents
550
–
550
Trade and other receivables
1,783
–
1,783
Property, plant and equipment
1
–
1
Intangible assets
–
2,525
2,525
Trade and other payables
(1,776)
(24)
(1,800)
Corporation tax 
(117)
–
(117)
Deferred tax 
–
(631)
(631)
Identifiable net assets
 
 
2,311
Goodwill
 
 
5,602
Total net assets
 
 
7,913
Satisfied by:
 
 
 
Cash consideration - paid on acquisition
 
 
5,337
Contingent consideration
 
 
3,075
Discounting of contingent consideration
 
 
(499)
Total consideration
 
 
7,913

79
SysGroup plc Annual report and accounts 2024
Independent Network Solutions Limited 
INSL is the holding company of Orchard 
Computers Limited (‘Orchard’) which is a business 
based in Bristol. Orchard has been in operation  
for over 30 years and has built a loyal customer 
base largely in the South West of England and 
across a broad range of sectors, covering both 
the private and public sectors. Its managed 
IT service offering mirrors that of SysGroup, 
providing high quality consulting services and 
building tailor made, vendor agnostic solutions, 
designed specifically to meet individual customer 
needs, followed by ongoing support. 
SysGroup acquired INSL on 26 April 2022  
for £1.0m cash consideration on a cash-free  
debt-free basis. There is no contingent or  
deferred consideration for this acquisition.  
The cash consideration was funded from  
the Group’s existing cash balances.
The Directors have considered the intangible 
assets acquired with the two acquisitions and 
have recognised intangible assets for customer 
relationships which have been calculated using 
a discounted cashflow method, based on the 
estimated level of profit to be generated from  
the customer bases acquired. A post tax discount 
rate of 9.40% was used in the valuations and 
the customer relationships are being amortised 
over an estimated useful life of seven years 
for Truststream and 10 years for Orchard. 
The goodwill arising on both acquisitions are 
attributable to the technical skills of the workforce 
and cross-selling opportunities achievable from 
combining the acquired customer bases and 
trade with the existing Group.
The goodwill and intangible assets of Truststream 
have been allocated to a new CGU named 
‘Truststream’ and the goodwill and intangible 
assets of Orchard have been allocated to the 
CGU ‘IT Managed Services’. See note 13 for 
further details. The Company incurred £218,000 
of professional fees and other acquisition costs  
in relation to the two acquisitions in the year  
to 31 March 2023. These costs are included as 
exceptional costs in the Group’s consolidated 
statement of comprehensive income.
Truststream contributed to Group revenue  
£6.3m (2023: £4.9m) and £0.4m (2023: £0.3m) 
profit before tax for the year to 31 March 2024. 
Orchard was acquired on 26 April 2022 under 
a lock box mechanism which fixed the financial 
returns to the Group from 1 April 2022. Orchard 
trading was fully hived into SysGroup Trading 
Limited for the year to 31 March 2024. Orchard 
contributed £1.8m to Group revenue and £0.1m 
profit before tax for the year to 31 March 2023.
Recognised amounts of net assets acquired and liabilities assumed
Book value
£’000
Fair value 
adj. £’000
 Fair value 
£’000
Cash and cash equivalents
398
–
398
Trade and other receivables
311
(15)
296
Property, plant and equipment
32
(32)
–
Intangible assets
–
1,028
1,028
Trade and other payables
(385)
(435)
(820)
Bank loan
(82)
–
(82)
Corporation tax 
(63)
(5)
(68)
Deferred tax 
(5)
(257)
(264)
Identifiable net assets
490
Goodwill
510
Total net assets
1,000
Satisfied by:
Cash consideration - paid on acquisition
1,000
Total consideration
1,000

80
SysGroup plc Annual report and accounts 2024
11. Earnings per share
2024
 2023 
(Restated)*
(Loss) for the financial year attributable to shareholders
(£5,900,000)
(£201,000)
Adjusted profit for the financial year
£1,010,000
£1,723,000
Weighted number of issued equity shares 
48,923,389     48,859,690 
Weighted number of equity shares for diluted EPS calculation
50,710,251
    52,274,633 
Adjusted basic earnings per share (pence)
2.1p
3.5p 
Basic earnings per share (pence)
(12.1)p
 0.0p 
Diluted earnings per share (pence)
(12.1)p
 0.0p 
2024 
£’000
 2023 
(Restated)*
(Loss) after tax used for basic earnings per share
(5,900)
(201)
Amortisation of intangible assets
1,696
              1,739
Impairment of intangible assets
3,718
–
Exceptional items
1,826
                 408 
Share based payments
194
                 178 
Tax adjustments
(524)
              (401)
Adjusted profit used for adjusted earnings per share
1,010
              1,723 
Current tax
2024
£’000
 2023
£’000
Current tax - current year
–
374
Adjustments in respect of prior years
(84)
–
Total current tax charge
(84)
374
Deferred tax
 
Deferred tax - timing differences
(609)
(472)
Adjustments in respect of prior years
23
–
Total deferred tax
(586)
(472)
Total tax (credit)
(670)
(98)
12. Taxation
* See accounting policies (note 1) for further details of the restatement.

81
SysGroup plc Annual report and accounts 2024
The effective tax rate for the year to 31 March 2024 is lower (2023: lower) than  
the standard rate of corporation tax in the UK. The differences are explained below:
Recognition of deferred tax assets is restricted to those instances where it is highly probable 
that relief against taxable profit will be available. There are no unrecognised deferred tax assets.
The Group recognised deferred tax assets and liabilities as follows:
2024
£’000
 2023 
(Restated)*
£’000
(Loss) on ordinary activities before tax
(6,570)
             (299)
(Loss) on ordinary activities before taxation multiplied by  
the standard rate of UK corporation tax of 25% (2023: 19%)
(1,642)
(57)
Effects of:
 
Expenses not deductible
274
92
Income not taxable
899
–
Short term timing differences
374
136
R&D tax credits
–
(29)
Re-measurement of deferred tax due to changes in UK rate
–
(66)
Deferred tax on share based 
31
32
Deferred tax on acquired intangibles
(368)
(206)
Adjustments in respect of prior years
(61)
–
Other permanent differences
(177)
–
Total tax (credit)
(670)
                (98)
2024
£’000
 2023
£’000
Deferred tax on customer relationships
(1,042)
(1,421)
Deferred tax asset on share-based payments
100
166
Fixed asset timing differences
(196)
(225)
Short term timing differences
21
–
Losses
268
(46)
Deferred tax liability
(849)
(1,434)
* See accounting policies (note 1) for further details of the restatement.

82
SysGroup plc Annual report and accounts 2024
Deferred tax balances are recognised at 25% (2023: 25%):
Losses 
£’000
Fixed asset 
timing 
differences 
£’000
Short term 
timing 
differences
Share based 
payments
Customer 
relationships
£’000
 Total 
£’000
Balance at 1 April 2023
46
(225)
–
166
(1,421)
(1,434)
Movement in deferred tax  
on share based payments
– 
 –
– 
(31)
 –
(31)
Movement in deferred tax on 
amortisation of intangible assets
– 
35
– 
– 
368
403
Fixed asset and other timing 
differences
222
(7)
22
(35)
11
213
Balance at 31 March 2024
268
(197)
22
100
(1,042)
(849)
82
SysGroup plc Annual report and accounts 2024

83
SysGroup plc Annual report and accounts 2024
Group cost
Systems 
development
£’000
Software 
licences
£’000
Customer 
relationships
£’000
Positive 
goodwill
£’000
 Total
£’000
At 1 April 2022
1,073
205
9,156
15,554
25,988
Additions
163
–
3,553
6,112
9,828
Disposals
(225)
(205)
– 
– 
(430)
At 31 March 2023
1,011
–
12,709
21,666
35,386
At 1 April 2023
1,011
–
12,709
21,666
35,386
Additions
109
–
–
–
109
Disposals
–
–
–
–
–
Impairment
–
–
–
(3,718)
(3,718)
At 31 March 2024
1,120
–
12,709
17,948
31,777
Accumulated amortisation 
At 1 April 2022
404
205
5,507
–
6,116
Charge for the year
177
–
1,562
–
1,739
Disposals
(225)
(205)
–
–
(430)
At 31 March 2023
356
–
7,069
–
7,425
At 1 April 2023
356
–
7,069
–
7,425
Charge for the year
224
–
1,472
–
1,696
Disposals
–
–
–
–
–
At 31 March 2024
580
–
8,541
–
9,121
Net book value
 
 
 
 
 
At 31 March 2023
655
–
5,640
21,666
27,961
At 31 March 2024
540
–
4,168
17,948
22,656
Company cost
Systems 
development
£’000
 Total
£’000
At 1 April 2022
–
–
Additions
28
28
At 31 March 2023
28
28
Additions
37
37
At 31 March 2024
65
65
Accumulated amortisation 
 
At 1 April 2022
–
–
Charge for the year
2
2
At 31 March 2023
2
2
Charge for the year
16
16
At 31 March 2023
18
18
Net book value
 
 
At 31 March 2023
26
26
At 31 March 2024
47
47
13. Intangible assets

84
SysGroup plc Annual report and accounts 2024
All amortisation and impairment charges are 
included in the depreciation, amortisation and 
impairment of non-financial assets classification, 
which is disclosed as administrative expenses 
in the statement of comprehensive income. 
Customer relationships have a remaining 
amortisation period of between two and  
five years.
Cash-generating units (CGU’s) 
Goodwill and intangible assets are allocated 
to CGU’s in order to be assessed for potential 
impairment. The Group has a core CGU  
of ‘managed IT services’ and as the Group  
acquires new businesses they form their  
own CGU until they have been integrated  
into the Group’s core operational structure. 
The Group has a Senior Leadership Team that 
manages the SysGroup business within a single 
operational and delivery structure. Whilst the 
Truststream business has been integrated  
within the SysGroup leadership structure and 
onto the Group system platforms, the business 
continues to operate its own cash transactions 
and balances and therefore remains a distinct 
CGU of the Group. As such, the Directors consider 
Truststream to be a separate CGU. 
The allocation of goodwill and carrying amounts  
of assets for each CGU is as follows:
Impairment review
When assessing impairment, the recoverable 
amount of each CGU is based on value-in-use 
calculations (VIU). VIU calculations are an area  
of material management estimate as set out 
in note 2. These calculations require the use 
of estimates, specifically: post-tax cash flow 
projections; long-term growth rates; and a post-tax 
discount rate. Cash flow projections are based  
on the Group’s detailed annual operating plan  
for the forthcoming financial year which has been 
approved by the Board.
The VIU calculation is determined based  
on a discounted cash flow basis prepared for 
each individual CGU. Cash flows beyond the 
forthcoming financial year use estimated growth 
rates which are stated below. The assumptions  
for growth rates and margins are based  
on management’s experience of growth and 
knowledge of the industry sector, markets  
and our own internal opportunities for growth. 
The projections beyond five years use an 
estimated long-term growth rate of 2.0% (FY22: 
2.5%) for net post tax cash flows. This represents 
management’s best estimate of a long-term 
annual growth rate aligned to an assessment 
of long-term GDP growth rates. A higher sector-
specific growth rate would be a valid alternative 
estimate. A different set of assumptions may  
be more appropriate in future years dependent  
on changes in the macroeconomic environment.
The discount rates used are based on 
management’s calculation of the weighted 
average cost of capital using the capital asset 
pricing model to calculate the cost of equity. 
The same rate is used for each CGU in the VIU 
calculation, and the rates reflect management’s 
assessment on the level of relative risk in each 
respective CGU. Discount rates can change 
relatively quickly for reasons both inside and 
outside management control. Those outside 
management direct control or influence include 
changes in the Group’s Beta, changes in risk-free 
rates of return and changes in Equity Risk  
Premia. Matters inside management control  
are the delivery of performance in line with  
plans or budgets and the production of high  
or low risk plans.
At the year-end reporting date, goodwill was 
reviewed for impairment in accordance with IAS 
36 ‘Impairment of Assets’ and an impairment of 
the managed IT services CGU of £3.7m has been 
recorded. No impairment of the Truststream CGU 
arose because of this review.
Allocation of goodwill
Carrying value of assets
2024
£’000
2023
£’000
2024
£’000
2023
£’000
Managed IT services
16,064
16,064
17,213
19,366
Truststream Security Solutions Limited
5,602
5,602
6,583
6,698
Total
21,666
21,666
23,796
26,064

85
SysGroup plc Annual report and accounts 2024
2024
Legacy 
Managed 
IT services
 Truststream
Discount rate post-tax 
10.3%
10.3%
Revenue growth rate Year 2 to Year 5
3.5%
6.0%
Terminal growth rate
2.0%
2.0%
2023
 
 
Discount rate post-tax
10.7%
10.7%
Revenue growth rate Year 2
2.5%
10.0%
Revenue growth rate Year 3 to Year 5
2.5%
2.5%
Terminal growth rate
2.0%
2.5%
Legacy managed IT services CGU
The managed IT services CGU goodwill  
is comprised of acquisitions dating from 2016  
to 2022, as listed below:
•	System Professional – 2016
•	Rockford IT – 2017
•	Certus IT – 2019
•	Hub Network – 2020
•	Orchard IT — 2022
Based upon a prudent assessment of the future 
performance of these acquisitions (being the 
‘managed IT services CGU’), management’s view 
is that the CGU is impaired by £3.7m. The VIU 
model is sensitive to changes in key assumptions, 
including revenue growth. If Year 1 revenue growth 
were to reduce to 0%, then the impairment would 
increase by a further £4.9m, assuming no changes 
in other assumptions. Management is comfortable 
with the revenue growth rate used  
in the VIU model.
Truststream CGU
The Truststream CGU has over 18% headroom 
of VIU compared to the carrying value of assets. 
For the headroom to reduce to nil, the post-tax 
discount rate would have to increase to over 11.8% 
on Truststream or future CGU profits would have 
to be significantly below current forecast levels.
The VIU model for the Truststream CGU is 
particularly sensitive to changes in two key 
assumptions, being Year 1 revenue and gross 
margin percentage. Year 1 revenue growth would  
have to drop by 4.7% from the base for there  
to be an impairment of goodwill. As an example,  
if the revenue growth rate were to drop by 10% 
then there would be an impairment of £2.7m 
(assuming all other assumptions remain in 
line). Further, gross margin percentage would 
have to drop 1.0% from the base for there to 
be an impairment of goodwill. Management is 
comfortable with the revenue growth rate and 
gross margin percentage used in the VIU model.
The assumptions used for the impairment  
review are detailed below:

86
SysGroup plc Annual report and accounts 2024
Group cost
Office 
equipment
£’000
Right of 
use lease
£’000
Freehold 
property
£’000
 Total
£’000
At 1 April 2022
2,744
2,181
382
5,307
Additions
249
935
–
1,184
Disposals
(1,793)
(1,851)
–
(3,644)
At 31 March 2023
1,200
1,265
382
2,847
At 1 April 2023
1,200
1,265
382
2,847
Additions
450
–
–
450
Disposals
–
–
–
–
At 31 March 2024
1,650
1,265
382
3,297
Accumulated depreciation
 
 
 
 
At 1 April 2022
2,014
1,790
25
3,829
Charge for the year
358
259
8
625
Disposals
(1,793)
(1,780)
–
(3,573)
At 31 March 2023
579
269
33
881
At 1 April 2023
579
269
33
881
Charge for the year
317
245
8
570
Disposals
–
–
–
–
At 31 March 2024
896
514
41
1,451
Net book value
 
 
 
 
At 31 March 2023
621
996
349
1,966
At 31 March 2024
754
751
341
1,846
14. Property, plant and equipment

87
SysGroup plc Annual report and accounts 2024
Company cost
Office 
equipment
£’000
Right of 
use Lease
£’000
 Total
£’000
At 1 April 2022
320
346
666
Additions
150
47
197
Disposals
(298)
–
(298)
At 31 March 2023
172
393
565
At 1 April 2023
172
393
565
Additions
163
–
163
Disposals
–
–
–
At 31 March 2024
335
393
728
Accumulated depreciation
 
 
 
At 1 April 2022
278
134
412
Charge for the year
56
70
126
Disposals
(298)
–
(298)
At 31 March 2023
36
204
240
At 1 April 2023
36
204
240
Charge for the year
82
76
158
Disposals
–
–
–
At 31 March 2024
118
280
398
Net book value
 
 
 
At 31 March 2023
136
189
325
At 31 March 2024
217
113
331
14. Property, plant and equipment (contd.)

88
SysGroup plc Annual report and accounts 2024
15. Investments
Company
2024
£’000
 2023
£’000
At start of year
34,034
24,895
Acquisitions 
–
8,913
Investment in subsidiaries
–
226
Impairment
(7,635)
–
At 31 March
26,399
34,034
Undertakings
Registration
Principal activity
SysGroup Trading Limited
England & Wales
Managed IT services
Truststream Security Solutions Limited
Scotland
Managed IT services
Certus IT Limited
England & Wales
Non-trading
Hub Network Services Limited
England & Wales
Non-trading
Netplan LLC*
USA
Non-trading
Orchard Computers Limited
England & Wales
Dormant 
Independent Network Solutions Limited
England & Wales
Non-trading
Netplan Internet Solutions Limited
England & Wales
Dormant 
Rockford IT Limited
England & Wales
Dormant 
System Professional Limited
England & Wales
Dormant 
SysGroup (DIS) Limited
England & Wales
Dormant 
The recoverable amounts have been determined 
from discounted cash flow calculations based on 
cash flow projections from the forecasts covering 
the period to 31 March 2026. The principal 
assumptions can be found in note 13. 
In line with the rationale and conclusions drawn  
in note 13 regarding the Legacy managed IT 
services CGU, an impairment of the SysGroup 
Trading Limited investment of £7.6m is required 
and has been recorded in the period. Following 
this impairment, the investment balance in 
SysGroup Trading Limited is £18.5m. The remaining 
balance of £7.9m relates to Truststream Security 
Solutions Limited. 
The registered office of all subsidiaries is the same as the registered office of the parent Company  
with the exception of:
Netplan LLC  
whose registered office is: 
c/o USA Corporate Services Inc,  
19 West 34th Street, Suite 1018,  
New York, 10001 
Truststream Security Solutions Limited 
whose registered office is:
8th Floor, Sugar Bond House,  
Anderson Place, Leith, Edinburgh,  
Scotland, EH6 5NP.
*Netplan LLC is a wholly owned subsidiary of Netplan Internet Solutions Limited.
The Company’s subsidiary undertakings all of which are wholly owned and included  
in the consolidated accounts are:

89
SysGroup plc Annual report and accounts 2024
Amounts due within one year
Group 
2024
£’000
Company 
2024
£’000
Group 
2023 
(Restated)*
£’000
Company 
2023
£’000
Trade debtors
1,577
–
1,706
–
Amounts due from subsidiaries
–
–
–
323
Other debtors
26
–
–
81
Corporation tax asset
84
–
–
–
Prepayments and accrued income
2,316
105
3,107
221
Total
4,003
105
4,813
625
Group
Company
Current 
£’000
Over 
1 month 
past due 
£’000
Total 
£’000
Current 
£’000
Over 
1 month 
past due 
£’000
Total 
£’000
Trade debtors
610
1,082
1,692
–
–
– 
Expected credit loss
–
(115)
(115)
–
–
–
Net carrying amount
610
967
1,577
–
–
–
Debtor impairment 
Group 
2024
£’000
Company 
2024
£’000
Group 
2023
£’000
Company 
2023
£’000
Trade debtors
1,692
–
1,979
–
Impairment provision
(115)
–
(273)
–
Total
1,577
–
1,706
–
16. Trade and other receivables
Amounts due from subsidiaries are due on demand and incur no interest.
The carrying value of trade and other receivables approximates to their fair value.
The Group have applied the simplified approach 
to calculate its impairment of trade receivables. 
In completing this review, the Group have 
segregated its receivables into categories based 
on the number of days past due for each invoice 
and used this to estimate the expected lifetime 
credit loss, with the historic credit losses being 
adjusted for expected forward cashflows given 
the current economic environment.
* See accounting policies (note 1) for further details of the restatement.

90
SysGroup plc Annual report and accounts 2024
Amounts due within one year
Group 
2024
£’000
Company 
2024
£’000
Group 
2023
£’000
Company 
2023
£’000
Trade payables
3,132
293
1,813
110
Amounts due to subsidiaries
–
5,830
–
3,099
Accruals
1,340
512
988
522
Total financial liabilities, excluding loans  
and borrowings measured at amortised cost
4,472
6,635
2,801
3,731
Corporation tax
–
–
438
–
Other taxes and social security costs
341
82
622
132
 Total
4,813
6,717
3,861
3,863
Contingent consideration 
Amounts due within one year
Group 
2024
£’000
Company 
2024
£’000
Group 
2023
£’000
Company 
2023
£’000
Contingent consideration
1,751
1,751
806
806
Amounts due after one year
Contingent consideration
–
–
1,949
1,949
Discounted value
–
–
(74)
(74)
Discounted contingent consideration
–
–
1,875
1,875
17. Trade and other payables
Amounts due to subsidiaries are due on demand and incur no interest charge. 
The contingent consideration is stated at  
its discounted fair value and is expected to  
be paid in H1 FY25, following the completion  
of the Year 2 earn-out period. 	
	
	
To the extent trade payables and other  
payables are not carried at fair value in  
the consolidated balance sheet, book value 
approximates to fair value at 31 March 2024  
and 31 March 2023. The maturity of the  
financial liabilities, excluding loans and 
borrowings, classified as financial liabilities  
and measured at amortised cost is shown  
in note 3.

91
SysGroup plc Annual report and accounts 2024
Group 
2024
£’000
Company 
2024
£’000
Group 
2023
£’000
Company 
2023
£’000
Dilapidations provision
148
68
191
68
Total
148
68
191
68
Non-current
Group 
2024
£’000
Company 
2024
£’000
Group 
2023
£’000
Company 
2023
£’000
Lease liabilities
400
49
621
88
Bank loan
4,738
4,738
4,705
4,705
 Total
5,138
4,787
5,326
4,793
Current
Group 
2024
£’000
Company 
2024
£’000
Group 
2023
£’000
Company 
2023
£’000
Lease liabilities
204
43
182
58
Bank loan
–
–
–
–
 Total
204
43
182
58
18. Provisions
19. Loans and borrowings
The provision is for the estimated aggregate cost of returning the Group’s offices to their original 
condition on the expiry and exit of the property leases. Currently the leases extend to between 
2026 and 2028.
The Company has an RCF banking facility with  
a term of five years to April 2027, an interest rate 
of Base Rate +3.25% margin on drawn funds and 
covenants that will be tested quarterly relating  
to total net debt to Adjusted EBITDA leverage  
and minimum liquidity. The Group drew down 
£4.5m of RCF funds for the Truststream 
acquisition in April 2022.

92
SysGroup plc Annual report and accounts 2024
Contract liabilities
Group 
2024
£’000
Company 
2024
£’000
Group 
2023
£’000
Company 
2023
£’000
Current - contract liabilities
2,635
–
3,633
–
Non-current - contract liabilities
143
–
383
–
 Total
2,778
–
4,016
–
Group and Company
  
Number
£’000
Allotted, called up and fully paid ordinary shares of £0.01 each
 
 
At 1 April 2022
49,419,690
494
At 31 March 2023
49,419,690
494
Issue of share capital
2,076,394
21
At 31 March 2024
51,496,084
515
20. Contract liabilities
21. Share capital

93
SysGroup plc Annual report and accounts 2024
22. Reconciliation of net cashflow movements in net debt
1 April 
2023
£’000
Non cashflow 
movements
£’000
Cashflow
£’000
Right of use 
movement
£’000
Maturity 
reclass
£’000
31 March 
2024
£’000
Cash and cash equivalents
4,186
–
(2,243)
–
–
1,943
Debt due in less than one year:
 
Bank loans
–
–
–
–
–
–
Contingent consideration
(806)
(79)
885
–
(1,751)
(1,751)
Lease liabilities
(182)
–
199
–
(221)
(204)
Debt due in more than one year:
 
Bank loans
(4,705)
(33)
–
–
–
(4,738)
Contingent consideration
(1,875)
124
–
–
1,751
–
Lease liabilities
(621)
–
–
–
221
(400)
Net cash/(debt)
(4,003)
(65)
(1,082)
–
–
(5,150)
The maturity reclass movements show the change in classification of the debt item  
maturity periods due to contractual changes or new contracts incepted in the year.

94
SysGroup plc Annual report and accounts 2024
23. Related party transactions 
Transactions between the Company and its 
subsidiaries, which are related parties of the 
Company, have been eliminated on consolidation 
and are not disclosed in this note. Details of  
the transactions between the Group and  
other related parties are disclosed below:
Arete Capital Partners, a Company of which  
Mike Fletcher (Non-Executive Director) is  
a partner, invoiced SysGroup plc £420 (2023: 
£26,479) for a shared cost of corporate 
services received by SysGroup plc and Arete 
Capital Partners. At 31 March 2024, the balance 
outstanding was £nil (31 March 2023: £nil).
24. Ultimate controlling party
The Directors consider the Group and Company 
have no controlling shareholder and no ultimate 
controlling party.
25. Contingent asset
As disclosed in note 8 the Group has incurred 
£0.43m in relation to charges in dispute with  
a third party supplier, which the Group is actively 
seeking recovery of. The Group considers the 
probability of recovery of the charges as possible. 
As the recovery is not virtually certain, an asset 
has not been recorded on the balance sheet.
26. Post balance sheet events
The Group raised £10.6m net funds from  
a placing in June 2024. Gross proceeds  
were £11.2m, including a £0.3m retail offering  
and a £10.9m placing.

95
SysGroup plc Annual report and accounts 2024
Company information
Registrar
Computershare Investor Services plc 
The Pavilions, Bridgwater Road, Bristol BS99 6ZZ
Legal advisers
Hill Dickinson LLP 
50 Fountain Street, Manchester M2 2AS
Independent auditor
BDO LLP 
3 Hardman Street, Manchester M3 3AT
Bankers
Santander (UK) plc 
298 Deansgate, Manchester M3 4HH
Legal entity identifier (LEI)
213800D18GPZZJR9SH55
Company number
06172239
Registered office
55 Spring Gardens, Manchester M2 2BY
Nominated adviser & broker
Zeus Capital Ltd 
82 King Street, Manchester M2 4WQ
Company website
www.sysgroup.com

SysGroup plc
55 Spring Gardens
Manchester M2 2BY
Company number
06172239