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SysGroup plc

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FY2021 Annual Report · SysGroup plc
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Annual 
Report & 
Accounts 
2021

SysGroup plc
Walker House
Exchange Flags
Liverpool L2 3YL

Company Number
06172239

www.sysgroup.com

2

Contents

4 

6 

9 

26 

28 

32 

36 

Directors, Secretary & Advisers

Highlights

Strategic Report – Chairman’s Statement

Board of Directors’ Profile

Director’s Report

Directors’ Remuneration Report

Corporate Governance Report

44 

Statement of Directors’ Responsibilities

46 

53 

55 

58 

61 

63 

65 

67 

69 

Independent Auditor’s Report to the Members of SysGroup plc

Consolidated Statement of Comprehensive Income

Consolidated Statement of Financial Position

Company Statement of of Financial Position

Consolidated Statement of Changes in Equity

Company Statement of Changes in Equity

Consolidated Statement of Cashflows

Company Statement of Cashflows

Notes to the Consolidated Financial Statements

96  

Notice of Annual General Meeting

SysGroup plc Annual Report & Accounts 20213

Directors, 
Secretary 
& Advisers

SysGroup plc Annual Report & Accounts 20214

Directors, 
Secretary & 
Advisers

Board of Directors

Michael Edelson
Non-Executive Chairman

Adam Binks
Chief Executive Officer

Martin Audcent
Chief Financial Officer

Mark Quartermaine
Non-Executive Director

Michael Fletcher
Non-Executive Director

Company Secretary
Martin Audcent

Registered Office
Walker House
Exchange Flags
Liverpool L2 3YL

Company Number
06172239

Legal Entity Identifier (LEI)
213800D18GPZZJR9SH55

Company Website
www.sysgroup.com

Nominated Adviser
Shore Capital and Corporate Ltd
57 St James’s Street
St James
London SW1A 1LD

Broker
Shore Capital Stockbrokers Ltd
The Corn Exchange
Fenwick Street
Liverpool L2 7RB

Registrar
Computershare Investor Services plc
The Pavilions
Bridgwater Road
Bristol BS99 6ZZ

Lawyers
Hill Dickinson LLP
50 Fountain Street
Manchester M2 2AS

Independent Auditor
BDO LLP
3 Hardman Street
Manchester M3 3AT

Bankers
Santander (UK) plc
298 Deansgate
Manchester M3 4HH

Financial PR Advisers
Alma PR
71-73 Carter Lane
London EC4V 5EQ

SysGroup plc Annual Report & Accounts 20215

Highlights

SysGroup plc Annual Report & Accounts 20216

Highlights

Financial

Revenue 

Gross profit

Adjusted EBITDA 1

£18.13m £10.50m £2.91m

2020

£19.49m

2020

£11.20m

2020

£2.81m

-7%

-6%

+4%

Adjusted PBT 2

Operational cashflows

Net cash4

£2.09m

2020

£1.76m

£2.70m

2020

£1.93m

£1.88m

2020

£(0.07)m

+18%

Highlight

Revenue 

+40%

Recurring revenue as a % of total revenue

Gross profit

Adjusted EBITDA1

Adjusted EBITDA 1 Margin %

Adjusted PBT 2

Adjusted Basic EPS 3

Statutory profit/(loss) before tax 

Basic EPS

Operational cashflows

Net cash/(debt) 4

2021

£18.13m

79%

£10.50m

£2.91m

16%

£2.09m

3.5p

£0.21m

0.5p

£2.70m

£1.88m

2020 

£19.49m

77%

£11.20m

£2.81m

14%

£1.76m

3.4p

£(0.23)m

(0.2)p

£1.93m

£(0.07)m

Change %

-7%

+2%

-6%

+4%

+2%

+18%

+3%

-

-

+40%

-

1. 

Adjusted EBITDA is earnings before interest, taxation, depreciation, amortisation of intangible assets, exceptional items, 

and share based payments.

2. 

Adjusted profit before tax (“Adjusted PBT”) is profit before tax after adding back amortisation of intangible assets, 

exceptional items, and share based payments.

3. 

Adjusted Basic EPS is profit after tax after adding back amortisation of intangible assets, exceptional items, share based 

payments and associated tax, divided by the weighted average number of shares in issue.

4. 

Net cash/(debt) represents cash balances less bank loans, lease liabilities and contingent consideration.

SysGroup plc Annual Report & Accounts 20217

Highlights Continued

Operational

 • Demonstrated resilience and relevance throughout the pandemic 
 • Acquired businesses fully integrated and operating on a single platform
 • Corporate structure simplified with Certus and HNS both hived up into main trading entity
 • Negligible impact from completion of Brexit
 • Customer satisfaction consistently remained above 97%, despite lockdown challenges
 • Secured ISO27001 for the entire Group

Post Period-End Developments

•  Opening of a new office in Manchester to build a northern sales & marketing hub
•  Complete refurbishment of the Newport office to provide a better working environment
•  EMI share options issued to all team members

SysGroup plc Annual Report & Accounts 20218

Strategic 
Report

SysGroup plc Annual Report & Accounts 20219

Strategic Report

Chairman’s  
Statement

SysGroup delivered a highly commendable performance in FY21, delivering an improved Adjusted EBITDA, achieved 
in the face of the difficulties presented by the lockdown restrictions in place throughout the financial year. This 
performance was underpinned by our high levels of recurring revenues - a key focus over recent years - and, had 
this not been the case, the year would have been much harder for both the business and shareholders. SysGroup’s 
performance this year is also testament to the Group’s response to the operational challenges presented by the 
pandemic, swiftly moving employees to remote working whilst maintaining strong uninterrupted service levels for 
customers and keeping tight management control over costs.

I would like to place on record the Board’s appreciation of the ongoing commitment and cooperation of our team 
in rising to the challenge. They have tackled all of the challenges presented by the pandemic with diligence, care 
and empathy. Not only have they applied themselves to helping our clients and ensuring that their business needs 
are met, but they have also been there to support each other and rallied together as all great teams do in times of 
adversity. The management team deserve credit for putting in place tiers of support mechanisms and accordingly 
we will emerge from the pandemic a stronger unit.

In order to retain our talented team and attract more quality individuals to support our ambitious growth 
aspirations, we have made additional grants, post the year end, under the Group’s 2018 EMI share option scheme, as 
well as the implementation of a new executive LTIP scheme which was put in place in July 2020. The Board also took 
the decision, in December 2020, to buy back 560,000 Ordinary Shares and hold them in Treasury to satisfy the future 
exercise of options under the Group’s incentive schemes.

It was very pleasing to note the recognition the Company has received during the year with SysGroup being 
included in the London Stock Exchange’s Top 1000 most influential companies in Britain and our Chief Executive, 
Adam Binks, was listed in the Northwest Power 100 for the second time which reflects the continued efforts of the 
entire SysGroup team.

No further acquisitions were made during the year, but we remain very much committed to our stated strategy of 
being a consolidator in a hugely fragmented market. We are in a strong position to make accretive acquisitions with 
committed debt facilities, a strong cash position and a supportive institutional shareholder base. Whilst we have 
continued to seek out complementary acquisitions during lockdown, we have maintained our discipline and only 
focus on quality assets that meet our strict acquisition criteria. As we begin to come out of the pandemic and are 
once again able to meet with potential vendors face to face, we are confident that the pipeline of opportunity will 
pick up, with anticipated changes to Capital Gains Tax fuelling this further.

Michael Edelson
Chairman
18 June 2021

SysGroup plc Annual Report & Accounts 202110

Strategic Report 

Chief Executive  
Officer’s Report

Introduction

I’m pleased to report on what has proved to be a very robust performance from the Group against a backdrop 
of lockdown restrictions for the full twelve months under review. This resilience highlights the importance of our 
continued focus over recent years on securing high levels of recurring revenues, long-term contracts and a balance 
sheet set up to support corporate activity. 

I am extremely proud of how our entire team has adapted since the pandemic began and I would like to take the 
opportunity to extend my sincere gratitude to the entire SysGroup team for their outstanding efforts during what has 
been a significant period of disruption and uncertainty in general. SysGroup has played an integral role for many of 
our customers and helped them to adapt to the forever changing environment through the use of technology and 
again, I am delighted that we have been able to play a part and help during this time.

Adjusted EBITDA shows an improvement of 4% on last year’s results, reflecting synergies through the integration of 
prior year acquisitions and an extremely well managed overhead base. This is particularly impressive in light of 
the ongoing investment into the business to ensure we are ideally placed to benefit from opportunities, as and 
when normal business practices resume. Total revenues decreased slightly year on year, by 7%, due to the impact 
of the pandemic as customers deferred spending decisions coupled with the fact that our sales teams have 
been unable to have in-person interactions with our customers and prospects, owing to the restrictions impacting 
the sales pipeline.  As noted in our half year results, we also took the strategic decision to exit some lower margin 
customer contracts that came with the acquisitions we made in 2019, which had a small impact on revenue but 
minimal impact on the Group’s profitability. As a result, Adjusted EBITDA margin rose to 16.1% (FY20: 14%). The Group has 
generated a strong operating cashflow this year and the growth in our net cash to £1.88m has ensured an extremely 
robust financial position going into FY22. 

Despite the impact that the pandemic has had on this year’s top line, there is no doubt that it has also refocused the 
minds of business leaders on the efficacy, resilience and suitability of their existing IT systems and the associated 
support that is required to ensure their platforms remain current, compliant and secure. There is much debate as 
to whether organisations will return to full office working, remain entirely flexible or adopt a hybrid solution. What 
is clear though is that the technology they deploy to support them is more critical than ever and we believe that 
the trend of outsourcing to experts such as SysGroup will increase. Once we have greater economic certainty and 
confidence returns, we are likely to see an increase in spend and commitment to long term managed IT services 
contracts, which we are ideally placed to fulfil.

As well as supporting our existing client base and ensuring they receive the best levels of service, we have also 
focused heavily on operational improvements and making sure that SysGroup is positioned to capitalise when 
market conditions improve. The remote working model that we employed throughout the last twelve months was 
highly successful, with our teams able to support clients through the trickiest of conditions, reflected in customer 
satisfaction levels throughout the full year of over 97%. At the same time, I am delighted that we were able to 
welcome team members back to the office from 24 May on an optional basis, with appropriate Covid safety 
measures, albeit at a reduced capacity and in-line with government guidance. The cultural importance of having 
our teams working together, drawing energy and inspiration from each other and relishing a normalised working 
environment cannot be understated.

SysGroup plc Annual Report & Accounts 202111

Chief Executive Officer’s Report Continued 

Integration

During the course of the year, and post completion of the earn-out period, we completed the full integration of the 
Certus business which we acquired in February 2019. There is now one senior leadership team in place responsible 
for delivering our strategy and teams at all levels have been amalgamated to create greater pockets of expertise. 
As stated in our half year results and in line with our single go-to-market offering, known as “one SysGroup,” all of our 
business operations have also now been rebranded to SysGroup and all legacy brands have been discontinued. The 
integration exercise was completed with a corporate structure tidy up at the end of year with both the Certus and 
HNS businesses being hived up into our main trading entity.

We have made substantial progress on Project Fusion and during the second half of the year, we went live with a new 
business system that unified our CRM platform, marketing, service desk and billing operations. This improvement to 
our core platform gives us much greater oversight at a Group level on all sales and marketing activities, customer 
support requests and billing processes.  The benefits of this are already being experienced, but more importantly it 
will enable us to scale over the coming years more quickly and efficiently and make integration of future acquisitions 
simpler.

Project Fusion, which is our internal programme for amalgamating and developing business systems and processes 
to support future growth, will continue in FY22 as our focus moves to the people management and financial 
accounting systems and we will also continue to build out the full benefits of the reporting functionality giving even 
greater access to business intelligence. 

Offices

Back in April, we announced our “2021 return to the office” programme to our teams. Whilst our people have 
successfully worked from home since 13 March 2020, as a business we continue to recognise the importance of 
providing an environment where our teams can come together and collaborate.
Further changes have been made across our UK footprint with the closure of our offices in Bristol and local clients 
are now being serviced from Newport supported by our wider teams. Following the year-end, we have opened a 
new office in Manchester which will become our main sales & marketing hub in the North. The opening of a new 
location in Manchester will give the Group even greater access to world class talent and provide an environment 
which is focused solely on delivering growth, supported by strategic marketing campaigns.

People

Our people remain our greatest asset and great attention has been paid to making sure that we can attract and 
retain best in class talent. A significant part of this has been relaunching our core values, namely: Be Bold, Delight 
your customer, Work Smart, Own it and Love what you do. They resonate with our market position and reflect the 
ambitions of our talented workforce. Our benefits scheme has been rolled out throughout the Group, ensuring that 
there is a commonality of reward for all SysGroup team members, no matter their route into the organisation. A 
number of new hires were also made during the year which will help us to support our growth ambitions, and which 
also help to drive our culture by bringing in fresh impetus and demonstrating our commitment to investing in the 
future.

As a result of the operational improvements made during FY21, we have started the new financial year with a more 
simplified leadership & operational structure with clear lines of responsibility, a more interactive workforce working 
towards defined common goals, greater visibility and presence throughout the UK market and the capacity and 
desire to grow market share.

SysGroup plc Annual Report & Accounts 202112

Chief Executive Officer’s Report Continued 

Summary & Outlook 

Whilst we remain mindful of the fact the pandemic is by no means over, it is pleasing to see the positive effects of 
the vaccination programme which is enabling us to feel the benefit of restrictions easing, which in turn will help us to 
conduct business on a face-to-face basis once again. 

Despite the challenges, FY21 overall has been another successful year for the Group, demonstrated by the increase 
in Adjusted EBITDA and the strength of our year-end balance sheet. The £1.95m growth in Net Cash is also testament 
to the performance of the business throughout the course of the year.

I said this time last year that the world has gone through material change and that technology has been an enabler 
for many to simply survive. Twelve months later and I now believe that almost all businesses will have no option other 
than to embrace technology in order to thrive. SysGroup is well established and ready to take advantage of those 
opportunities that will once again come to the fore when key decision makers have the confidence to once again 
commit to termed contracts and enhanced spending. 

Our business is highly cash generative, and we remain committed to our stated acquisition strategy and continuing 
to be a consolidator in a highly fragmented market whose relevance over the last 15 months has really come to the 
fore. As the year progresses and we move beyond the fears of further lockdowns, I am certain confidence will return 
to pre-pandemic levels and the investments made by businesses into their technology platforms will exceed all 
previous levels.

Adam Binks
Chief Executive Officer
18 June 2021

SysGroup plc Annual Report & Accounts 2021 
13

Strategic Report 

Chief Financial 
Officer’s Report

Group Statement of Comprehensive Income

In a challenging year with government lockdown restrictions in operation across the entire period, the Group 
successfully delivered revenue of £18.13m (FY20: £19.49m), a decrease of 7% on the prior period, and an improved 
Adjusted EBITDA of £2.91m (FY20: £2.81m), an increase of 4% against the FY20 performance.  

Managed IT services revenue reduced to £14.34m (FY20: £15.09m). This reflects the effect of the pandemic as 
customers deferred new capital spend and the fact that our sales and technical consulting teams were unable to 
attend customer sites due to the restrictions. The impact of the pandemic also led to a small number of customers 
choosing to downsize their service requirements or cancel contracts to reduce costs. In keeping with our business 
model of focussing on the UK mid-market, we also exited some lower margin customer contracts that were inherited 
with the Certus and HNS acquisitions. Whilst this has had a small impact on revenue the impact to the Group’s 
profitability is minimal. Similarly, value added resale (“VAR”) revenue in FY21 was £3.79m (FY20: £4.40m) as sales 
were affected by customers exercising caution by withholding capex expenditure in response to the impact of 
COVID-19 on their businesses and markets. As greater economic certainty returns, we believe that those deferred 
commitments to both managed IT services and VAR will resume.

The revenue mix of 79% managed IT services and 21% VAR was slightly ahead of the Group’s target business model of 
75% managed IT services and 25% VAR. The FY20 revenue mix was 77%:23%.

Revenue by  
Operating Segment

Managed IT Services

Value Added Resale

Total

2021
£’000

14,344

3,787

18,131

2021
%

79%

21%

100%

2020
£’000

15,092

4,400

19,492

2020
%

77%

23%

100%

Gross profit for the year was £10.50m with a gross margin of 57.9% (FY20: £11.20m and 57.5%) respectively. The 
gross margin percentage was similar to last year with net neutral impacts from the change in revenue mix, an 
improvement in VAR sales margin and a small reduction in the managed IT Services sales margin.

Adjusted operating expenses of £7.59m were £0.80m below last year (FY20: £8.39m) with an overhead/revenue ratio 
of 42% (FY20: 43%). The lower overhead costs reflect the benefit of £0.40m acquisition synergies, £0.26m of travel and 
general overhead savings and an increase in Project Fusion R&D capitalisation of £0.14m relating to the investment 
in a unified platform of systems across the Group. The acquisition synergies are permanent savings. As lockdown 
restrictions begin to ease and our sales teams are able to mobilise and generate additional revenue, we can expect 
travel costs and general overheads to increase, and our investment in the development of Project Fusion to drive 
further growth will continue into FY22. The Group made no use of the government furlough scheme, so the income 
statement does not include any one-off credits from government support.

Adjusted EBITDA was £2.91m for the twelve months to 31 March 2021, an increase of £0.10m (+4%) from £2.81m in FY20. 
The Adjusted EBITDA margin was 16.1% in FY21 compared to 14.4% in FY20 which continues our progressive profit 
improvement from the Group’s scale-up strategy and synergising activity.

The reconciliation of operating profit to Adjusted EBITDA is shown in the table below. The Directors consider that 
Adjusted EBITDA is the most appropriate measure to assess the business performance since this reflects the 
underlying trading performance of the Group. Adjusted EBITDA is not a statutory measure and is calculated 
differently by each Company.

SysGroup plc Annual Report & Accounts 2021Chief Financial Officer’s Report Continued

Reconciliation of operating loss to Adjusted EBITDA

Operating loss

Depreciation

Amortisation of intangible assets

EBITDA

Exceptional items

Share based payments

Adjusted EBITDA

14

2020
£’000

(28)

847

1,321

2,140

475

199

2,814

2021
£’000

313

722

1,294

2,329

82

504

2,915

The Group incurred exceptional costs during the year of £0.08m (FY20: £0.48m) comprising employee exit costs 
from integration activities and for the closure of the Bristol office. Amortisation of intangible assets was £1.29m (FY20: 
£1.32m), of which £1.22m (FY20: £1.27m) relates to the amortisation of acquired intangible assets from acquisitions. 
Project Fusion capitalised software development costs commenced amortisation in November 2020 when the first 
modules of the new system went live.  

Finance costs of £0.11m are reduced from the FY20 charge of £0.21m as the term loan continues to amortise through 
quarterly loan repayments and as lease contracts reach their expiry.  The share-based payments charge of £0.50m for 
the year (FY20: £0.20m) includes a £0.18m charge for the 2018 & 2019 Executive Director LTIPs which vested in July 2020. 

The Adjusted profit before tax for the year was £2.09m (FY20: £1.76m) and statutory profit before tax for the year was 
£0.21m (FY20: loss before tax £(0.23)m). Adjusted basic earnings per share for FY21 was 3.5p (FY20: 3.4p) and basic 
earnings per share for FY21 was 0.5p (FY20: (0.2)p loss per share).

Adjusted profit before tax

Profit/(loss) before taxation

Amortisation of intangibles

Exceptional items

Share based payments

Total

Taxation

2021
£’000

205

1,294

82

504

2,085

2020
£’000

(234)

1,321

475

199

1,761

The Group reports a tax credit in the FY21 Consolidated Income Statement of £0.04m which compares to a £0.11m 
credit in FY20. The corporation tax charge has increased this year to £0.27m (FY20: £0.02m) as trading profits have 
risen but this is more than offset by deferred tax credit movements, notably on the amortisation of intangible assets 
and share based payments. The Group uses the HMRC Research & Development tax credit scheme when project 
expenditure fulfils the HMRC scheme criteria. The Group’s tax in the Income Statement is expected to become a net 
charge in the future as the business continues to grow and the remaining tax losses are fully utilised.

Cashflow & Net Cash

The Group had a strong net cash position of £1.88m as at 31 March 2021 (FY20: net debt £0.07m) which includes IFRS16 
property lease liabilities. Cash conversion was 95% (FY20: 86%) and the Group’s gross cash balance as at 31 March 
2021 was £3.47m (FY20: £3.03m). The Directors were pleased with this cash and debt management performance 
given the challenges that COVID-19 presented to the business community at the commencement of, and 
throughout, the Group’s financial year.

SysGroup plc Annual Report & Accounts 202115

Chief Financial Officer’s Report Continued 

As reported in last year’s Annual Report, we entered Q1 with requests from a number of customers for financial 
support which we were able to provide with extended settlement terms and in some cases a deferral of fees into 
future periods. These arrangements were adhered to with full co-operation from the customers involved and all 
have since come to an end with reversion to standard payment terms. Since SysGroup’s customer base has a 
wide diversification of industry sectors there was only a low level of exposure to the sectors most exposed to the 
pandemic restrictions imposed by the Government in hospitality, leisure, travel and tourism. Cash collection has 
remained strong throughout the period which is a credit to our customers in a difficult period, and a reflection of the 
business criticality of the IT services we provide. No changes were made to our supplier payment processes during 
the year and suppliers were paid as normal in accordance with our usual monthly payment runs.

Operational cashflows were £2.70m (FY20: £1.93m) which reflected strong cash conversion at 95% (FY20: 86%), good 
trade debtor control and lower interest and tax payments. The Group has made no use of the government furlough 
scheme or any of the government backed COVID-19 assistance schemes and the deferral of the £0.28m Q1 VAT 
payment reported in our Interim Results was repaid in full in December 2020.

Cash conversion

Operational cashflows 

Adjustments:

Acquisition, integration and restructuring cashflows

Cash generated from operations

Adjusted EBITDA

Cash conversion

2021
£’000

2,700

82

2,782

2,915

95%

2020
£’000

1,930

492

2,422

2,814

86%

The Group’s investing activities included the payment of the final earn-out consideration relating to the acquisition 
of Certus. The full earn-out profit target was achieved and £0.975m cash consideration was paid to the vendors of 
Certus. In Financing activities, in addition to the quarterly bank loan and lease payments, the Company repurchased 
560,000 ordinary shares of £0.01 each in the capital of the Company (“Ordinary Shares”) for consideration of £0.20m.

The Group’s net cash position of £1.88m is shown below and this includes IFRS16 Lease liabilities. Net cash/(debt) is 
considered to be a KPI of the business since the level of financial indebtedness of the Group is relevant for Board 
strategic decisions and a key financial measure for the Group’s shareholder base and potential investors.

Net cash

Cash balances

Bank loans – current

Bank loans - non-current

Lease liabilities - equipment 

Lease liabilities – property

Contingent consideration

Net cash/(debt)

2021
£’000

3,473

(416)

(757)

(86)

(334)

-

1,880

2020
£’000

3,036

(251)

(1,146)

(186)

(522)

(1,000)

(69)

SysGroup plc Annual Report & Accounts 2021 
 
16

Chief Financial Officer’s Report Continued 

Consolidated Statement of Financial Position

The Group’s net assets of £20.6m at 31 March 2021 represented an increase of £0.5m to the prior year (FY20: £20.0m). 

Non-current assets have reduced by £1.44m which mainly arises from the £1.22m amortisation of acquired intangible 
assets. During the year, the Group invested £0.18m (FY20: £0.35m) in property, plant and equipment and £0.39m (FY20: 
£0.18m) in Project Fusion software development costs. Working capital was managed well throughout the year with 
the gross trade debtor balance of £1.18m comparing to £1.64m in the previous year and trade payables of £0.81m 
comparing to £1.85m in the prior year. 

The contingent consideration liability of £1.0m which was held at the prior year end for the Certus acquisition earn-
out was paid in H1 FY21 following the successful achievement of the earn-out. SysGroup paid £0.975m contingent 
consideration to the vendors of Certus in full settlement.

The bank loan at 31 March 2021 was £1.17m (FY20: £1.40m); there have been no further drawdowns of the facilities 
during the year and the bank loan covenants have been met throughout the year.

A new Treasury reserve has been established within equity. This is to recognise the Company purchase of 560,000 
ordinary shares of £0.01 each on 1 December 2020 at a price of 35.745 pence per ordinary share. The shares will be 
held in treasury to fulfil the future anticipated exercise of options under the Employee Share Option plans.

Project Fusion

Project Fusion was launched in FY20 as a project to deliver a unified platform of systems across the Group to enable 
more efficient working practices and higher quality operating and reporting information. The project has multiple 
workstreams for systems covering Customer Relationship Management (“CRM”), Service Desk, Financial Accounts, 
Marketing and Risk Management.

During FY21, substantial progress has been made as our internal project teams and implementation partners have 
worked well together to design and implement the core system. The new system which brings together CRM, Billing, 
Service Desk & Marketing onto a single platform, went live in H2 FY21. Project Fusion will continue in FY22 as focus 
moves to the People Management and Financial Accounts systems, in addition to building out the full benefits of the 
reporting functionality which will provide far greater visibility of business intelligence and enable us to scale more 
effectively and efficiently. During the year, £0.39m (FY20: £0.18m) of software development costs were capitalised as 
an intangible asset comprising employee and third-party supplier costs

Share Option Grants

In July 2020 we announced the implementation of the new 2020 SysGroup Long Term Incentive Plan (“2020 LTIP”), 
together with an initial grant of 400,000 performance shares (the “Award”) under the 2020 LTIP. The Remuneration 
Committee granted 250,000 performance shares to Adam Binks, Chief Executive Officer, and 150,000 performance 
shares to Martin Audcent, Chief Financial Officer (together the “Executive Directors”). The 2020 LTIP replaced in its 
entirety the incentive plan set up in June 2018 (“2018 LTIP”) and the 1.6 million performance shares granted to the 
Executive Directors under the 2018 LTIP vested with immediate effect.

In addition to the grant of the 400,000 performance shares to the Executive Directors, 450,000 share options were 
granted in April 2020 to senior management under the existing 2018 SysGroup EMI Scheme.

On 8 April 2021, following the 31 March 2021 year end, the Company granted 306,000 share options to employees 
under the SysGroup 2018 EMI Scheme. 

SysGroup plc Annual Report & Accounts 2021SysGroup plc Annual Report & Accounts 2021

17

Chief Financial Officer’s Report Continued

KPIs

The Board of Directors review the performance of the Group using the financial measures outlined below and an 
explanation of the financial results is provided in the Financial Review above.

Revenue growth 

Recurring revenue as a % of total revenue

Gross Profit

Gross Profit %

Adjusted EBITDA

Adjusted PBT

Profit/(loss) before tax 

Net cash/(debt)

2021

£18.13m

79%

£10.50m

58%

£2.91m

£2.09m

£0.21m

£1.88m

2020

£19.49m

77%

£11.20m

57%

£2.81m

£1.76m

£(0.23)m

£(0.07)m

Change %

-7%

+2%

-6%

+1%

+4%

+18%

+191%

SysGroup plc Annual Report & Accounts 2021

18

Chief Financial Officer’s Report Continued

Principal Risks & Uncertainties

The Board is responsible for monitoring the Group’s principal risks and uncertainties which are considered in the 
context of the nature, size and complexity of the business. The Group employs a Head of Legal, Risk & Compliance 
who operates as a member of the Senior Leadership Team and reports to the Executive Directors. The Head of Legal, 
Risk & Compliance has the responsibility for managing the Group’s Risk Management framework, GDPR policy, Data 
Protection and other regulatory and compliance processes. 

A detailed description of the principal risks and uncertainties faced by the Group, their potential impact, mitigating 
processes and controls are set out below. 

Principal risk 

Potential impact

How we mitigate the risk

Impact on trading from the effect a 
global pandemic has on the business 
environment and wider economy

Likelihood: High

Impact on the business from a 
cyber-attack that prevents business 
operations 

Likelihood: Medium

The COVID-19 pandemic has created 
an unprecedented period of social 
& political challenges that has led to 
serious disruption to all businesses and 
the worldwide economy. Whilst the 
current outlook is for general economic 
growth as the vaccination scheme 
progresses, the business environment 
will remain uncertain during FY22 and 
there remains the risk of a roll-back 
of government plans if further COVID 
variants are found. This business risk 
and uncertainty recognises that COVID 
is likely to remain an issue worldwide 
for the foreseeable future but also 
recognises the risk that a new pandemic 
could arise in the future that has an 
impact on the Group.

In the event of a pandemic, whilst 
the Group has successfully proved 
its capability to “work from home” 
with minimal impact to operating 
requirements and without the need 
to furlough employees, the Group is 
likely to experience delays in customer 
buying decisions. The Directors are also 
aware that a downturn in the UK and 
global economy will have an impact 
on our customers’ businesses which 
increases the risk of customer contract 
cancellations and corporate defaults.

The Group successfully invoked its 
Business Continuity Plan in March 2020 
and adopted an operational “home 
working” model for all team members 
with minimal disruption. All services 
were maintained to customers.

All employees have laptops rather than 
desktop PCs so they are able to work 
flexibly from home. Microsoft Teams is 
the preferred communication tool for 
remote collaboration between work 
teams, and with our customers and 
suppliers.

We monitor the business continuity 
plans of our key suppliers to ensure the 
Group has resilient sources of supply 
and our customer base comes from a 
diverse range of industry sectors.  

The Group did not take advantage of 
any government backed loans or the 
furlough schemes during the period. 

If there was a new catastrophic 
pandemic, then the Board would 
keep government loan support under 
consideration and make a judgement 
based on the specific circumstances. 

The instance of cyber-attacks on 
companies is becoming more common 
across all businesses from SME’s to blue-
chip multinational enterprises. These 
attacks, typically for the purpose of a 
ransom, can be to access confidential 
consumer & business information, 
penetrate with viruses or to instigate 
DDOS attacks on the IT infrastructure or 
website.

The impact on a company can be 
to prevent access to the business 
operating systems, to prevent online 
trading or to threaten disclosure of 
confidential information. 

SysGroup has an IT security framework 
in place to mitigate the risk of cyber-
attacks. The IT infrastructure includes 
multiple firewalls with enhanced 
security features and the use of multiple 
datacentres allows for suitable failover 
resilience. All employees have regular IT 
Security refresh training to remind them 
of the risks, how to recognise social 
engineered attacks and best practice 
for physical IT & password security.

This business risk and uncertainty 
is included in the Group’s Business 
Continuity Plan.   

Chief Financial Officer’s Report Continued

Principal risk 

Potential impact

How we mitigate the risk

19

Economic uncertainty caused by 
the UK Government exiting the EU 
(“Brexit”).

Likelihood: Low

The Directors will continue to monitor 
our level of cross-border trading to 
assess the level of business risk but are 
satisfied that the rating is judged low at 
present.

The UK formally left the EU on 31 
December 2020 and signed a new Free 
Trade Agreement (“FTA”) with the EU 
countries.

The impact of Brexit has been masked 
by the wider economic impact from 
the COVID-19 pandemic but there is an 
increase in cross-border administration 
and a longer-term risk of customers and 
suppliers changing their buying and 
selling behaviours following Brexit. 
The extent of this is uncertain.

SysGroup continues to have little trade, 
either buying or selling, into Europe and 
vice versa and we do not expect this 
position to change. It is possible that 
Brexit may affect the businesses of our 
customers and suppliers in the long 
term and as part of the settling down of 
the wider UK economy.

Dependency on key suppliers

Likelihood: Low

The Group procures services from 
key suppliers that are critical to the 
continued operation of its business, 
the most significant of these are the 
suppliers of third-party software and 
datacentre services. If any of these 
suppliers fail in the provision of their 
services, it may have an adverse effect 
on the Group’s ability to provide services 
to its customers. 

The Group continually assesses 
suppliers for price competitiveness, 
quality of service, technical innovation 
and good financial standing. We are 
confident that alternative providers are 
available in the market should the need 
arise.

Over-reliance on high value customer 
contracts or high value industry 
sectors 

Likelihood: Low

Business risk increases if the Group is 
over-reliant on one or several high value 
customer contracts, or over-reliant on 
one or several industry sectors. The 
loss of key contracts or a downturn in 
a particular industry sector may have 
a material impact on the financial 
performance of the Group.

The Board monitors customer 
concentration throughout the year with 
a target of customer concentration 
below 5%. This target was exceeded in 
FY21 with the top customer comprising 
6% of revenue due to a one-off tech 
refresh project but is expected to be 
below 5% again in the forthcoming year. 

The Group’s customer base is diversified 
across multiple industry sectors which 
mitigates the impact of a sector specific 
industry downturn.

SysGroup plc Annual Report & Accounts 2021 
20

Chief Financial Officer’s Report Continued

Principal risk 

Potential impact

How we mitigate the risk

Attracting and retaining high quality 
employees 

Likelihood: Low

The Group’s business depends on 
providing high quality service to 
customers from having a motivated 
and skilled workforce. If the employee 
turnover is too high there’s a risk that the 
Group has insufficient skills and quality 
in the employee base.

The Group’s employees are key to the 
success of the business. We seek to 
recruit high calibre individuals who 
have an appropriate level of skills, 
knowledge and experience for the role 
and have personal attributes that fit 
with our corporate values. The Group 
invests in training and development for 
our employees through internal and 
external training and offers competitive 
remuneration and benefits packages. 
At all levels we encourage our people 
to be bold and find opportunities to 
innovate and improve. 
.

Failure in the Group’s network 
infrastructure prevents SysGroup and 
our customers from operating key 
business systems. 

Likelihood: Low

The datacentres we utilise are linked 
together by diverse fibre cables. Should 
the whole network fail, there would 
be an adverse impact on SysGroup’s 
systems, and the service provided to our 
customers. 

The Group has designed its network 
to have no single point of failure, it 
connects with transit providers at 
different geographical locations with 
failover resilience.

Company acquisitions are over-
valued or poorly integrated leading to 
a diminution in shareholder value. 

Likelihood: Low

The Group’s strategy is to continue to 
make earnings enhancing acquisitions 
to strengthen its growth. We are 
reliant on suitable acquisition targets 
becoming available in the market 
at appropriate valuations and the 
Executive and Senior Leadership Team 
has the responsibility to successfully 
integrate acquisitions into the Group to 
maximise operational opportunities and 
financial benefits.

We mitigate this risk by regularly 
conducting searches for targets and 
developing adviser relationships who 
introduce targets. We believe the 
UK market for managed IT services 
and cloud hosting companies has 
characteristics of fragmentation which 
provides opportunities for consolidation. 

The Board considers all acquisition 
valuations after a robust due diligence 
process has been undertaken.
The Executive team plan the integration 
of acquisitions during the acquisition 
process and the approach typically 
depends on the size of the business and 
systems complexity in each case. Where 
possible, smaller bolt-on acquisitions 
are expected to be integrated within six 
months.

. 

SysGroup plc Annual Report & Accounts 2021 
 
21

Chief Financial Officer’s Report Continued 

Strategic Report

s172 Statement

This section describes how the Directors have had regard to the matters set out in section 172(1)(a) to (f) of the 
Companies Act 2006 in exercising their duty to promote the success of the Group for the benefit of its members as a 
whole.

The Directors consider that the following are the Group’s key stakeholders: employees, customers, suppliers, 
shareholders, the community and regulators, and the Board seeks to understand the respective interests of the 
stakeholders, so they are properly considered in the Board’s decisions. We do this by members of the Board having 
direct engagement with the stakeholder groups and by receiving reports and updates from the Senior Leadership 
Team who have certain delegated responsibility for stakeholder engagement

SysGroup purpose, culture and values 

The Group’s clear strategy and purpose is to become the leading provider of managed IT services to businesses 
in the UK.  The Group delivers solutions that enable clients to understand and benefit from industry leading 
technologies and advanced hosting capabilities. SysGroup focuses on a customer’s strategic and operational 
requirements which enables clients to free up resources, grow their core business and avoid the distractions and 
complexity of delivering IT services. To ensure we meet our strategic goals it’s vital that our organisation is structured, 
managed and operates in accordance with our core values. 

Love what you do 
Our people are passionate about what they do, committed to their team, their colleagues, and the success of 
our business. Loving your job is a part of everybody’s role at SysGroup and we aim to inspire our colleagues and 
customers by our energy, tenacity and adaptability.

Work smart 
Being part of a fast-paced, dynamic and growing organisation means it is critical that our people work hard to 
help us achieve our goals and vision. We encourage people to be innovative, contribute ideas and to work in a way 
that is efficient and helps them to get the job done. Our people get a real buzz from the pace at which our business 
operates and work with a strong sense of urgency and purpose which places them outside of their comfort zone. 

Own it 
Our people stand up and take ownership of tasks and take accountability for their actions. They volunteer to step up 
when help is needed from their colleagues. Our people are expected to use their own judgement and consistently 
challenge their own assumptions.

Delight your customers 
At SysGroup, we don’t want happy, we want delighted! At the heart of everything we do is the desire to set ourselves 
apart from our competitors by delighting our customers. We want to build our business through our excellent 
reputation. We take the same approach with our internal customers, taking the time and making the effort to delight 
our colleagues and stakeholders to promote a positive working environment.

Be bold and deliver 
Our people are sharp, agile and insightful. We actively promote an environment where suggestions and ideas  
are welcome, where people can speak up about an idea, discuss it, then formulate a way to deliver it.

SysGroup plc Annual Report & Accounts 202122

Chief Financial Officer’s Report Continued 

Having regard to the consequences of strategic and long-term decisions

The Directors hold regular Board meetings which are usually held each month on scheduled calendar dates. The 
Executive Directors prepare Board papers that cover a full review of the Group’s financial performance, operational 
issues and plans, and opportunities and threats in the external market. In addition, the Board considers the 
following matters of strategic importance: delegation of authority, annual operating plan and forecast approval, 
acquisitions, senior management recruitment, capital structure and financing decisions, corporate governance, 
and the approval of the interim and annual report and accounts. The Board is also responsible for reviewing the 
effectiveness of the internal controls and risk management framework. 

Board meetings are chaired by the Chairperson, Michael Edelson, and all matters on the agenda are covered with 
the opportunity for additional matters to be raised. The complementary skills and experience of the Directors ensure 
that strategic decisions are made with consideration to all the key stakeholder groups.

Having regard to maintaining high standards of business conduct

Corporate governance  
The Board recognises the importance of operating a robust corporate governance framework, and you can read 
about how we comply with the Quoted Companies Alliance Corporate Governance Code (“the QCA Code”) and  
our approach to governance in our Corporate Governance Report.

Political donations  
No donations were made for political purposes (FY20: £nil)

Having regard to the interests of the employees

The Group’s employees are key stakeholders in the success of the business. We look to recruit high calibre individuals 
and the Group invests in their ongoing development needs through internal and external training. All employees are 
encouraged to speak openly with line managers and colleagues, and Senior Leadership Team meetings are held 
once a week to ensure the teams are working with co-ordination and focus in the right areas. We have undertaken 
employee engagement surveys during the year to gauge how our people are coping with both working from home 
and the pandemic in general. The results from these surveys have led to the Senior Leadership team finding new 
ways to engage with their teams and support their well-being at a time where households are under considerable 
strain.

Throughout the year, the most significant matter on which the Board have considered our employees is in dealing 
with the COVID-19 situation. The health and safety of our employees was our prime concern from the outset, and 
we took an early decision to move all of our employees to work from home ahead of the government guidance. 
This was accomplished speedily and with minimal disruption and our offices were placed on lockdown. The 
business continued to operate fully thoughout the lockdown period though it was necessary to change the way we 
communicated both internally and externally which was mainly through online calls. Our People & Culture Team 
were tasked with supporting our teams as they worked from home and this took the form of promoting more online 
“socialising”, creating online activities & competitions and providing access to independent advice and support for 
health & well-being. Many of our team are parents with children of school age and we ensured there was flexibility 
for them to provide school time assistance during normal working hours. The employee survey results spoke 
positively about the people engagement and how we communicated during the lockdown period.  

Having regard to the fostering of relationships with customers and suppliers

Suppliers  
The Board is briefed on major contract negotiations and strategy with regards to key suppliers, notably with the 
Group’s providers of datacentre services, software and connectivity. The Board seeks to balance the benefits of 
maintaining strong partnering relationships with key suppliers alongside the need to obtain value for money for our 
shareholders and ensuring continued high quality and service levels for our customers.  

SysGroup plc Annual Report & Accounts 202123

Chief Financial Officer’s Report Continued 

Customers  
We aim to delight our customers and this sentiment is at the heart of everything we do. Our Head of Customer 
Experience is a key member of the Senior Leadership Team and her primary responsibility is to liaise with our 
customers to understand how we can help them solve their IT problems and how we can improve our services.  
We measure our customer feedback by asking clients to provide us with an automated response for their level  
of satisfaction for every service ticket we complete and our level of satisfied or very satisfied is consistently higher 
than 95% which is industry benchmark.

The Board Meetings include reviews of Sales, Marketing, Technical Operations and Customer Experience, all of  
which highlight areas which directly affect our customers. Adam Binks, Chief Executive Officer, regularly meets with our 
larger customers which strengthens relationships and allows opportunities and issues to be discussed and followed up.

Strategic decisions that the Board discuss that may particularly affect our customers are on the portfolio of  
services and products we offer, the supplier partners we engage with and changes to our operational structure. 

For both our suppliers and customers the Board recently had to consider our relationships in response to the 
COVID-19 situation. The steps we took to address the COVID risk and our decision to transition all of our  employees  
to home working was communicated clearly and early to all of our customers and suppliers with a commitment 
that our services would continue to run seamlessly. For our customers, we have provided financial support to a 
small number of customers and in some cases the deferral of fees into future periods. For our suppliers we have 
maintained our operational relationships as “business as usual” and continued to make payments according 
to our usual payment calendar. We believe we’ve taken the right approach on corporate responsibility in this 
unprecedented situation by not taking advantage of the UK Government’s financial assistance or seeking cost 
reductions from our suppliers when other industry sectors have suffered significantly more.

Regulators  
As an AIM listed Group, we recognise the importance of maintaining high quality regulatory compliance and internal 
governance which is described in further detail in the Corporate Government Report. We comply with regulations for AIM, 
the Companies Act, Employment, GDPR, Health & Safety, Anti-Bribery and Corruption, and all other relevant regulations.

Bank provider 
We see Santander, our bank operator and lender, as a key partner to the continued success of SysGroup. We have 
a Term Loan and an undrawn Revolving Credit Facility with Santander which provides funding for the future growth 
of the organisation. The Directors maintain regular contact with our Relationship contacts at the bank by arranging 
meetings where updates on the business are provided and by supplying monthly reports on financial performance. 
The Board keep the capital and funding structure of the Group under consideration as the Group continues its scale 
up strategy.

Having regard to the business impact on the community & environment

SysGroup endeavours to operate as a “good citizen” to its local communities and environment. We encourage and 
support our employees to participate in charitable events and members of our teams have voluntarily contributed 
their own time to support local educational groups with careers advice and developments in information 
technology. SysGroup is a low waste business, and all our offices recycle to the fullest extent they can.  Where 
possible, we also try to “buy local” to ensure we support the surrounding economies of our office locations. During 
this financial year, as the UK have been operating under lockdown restrictions we have not been involved in as many 
charitable events as usual, but we expect the activities to pick up as we return to the office in FY22.   

SysGroup plc Annual Report & Accounts 202124

Chief Financial Officer’s Report Continued 

Having regard to the need to act fairly between members

The Directors recognise the importance of listening to and communicating openly with the Company’s shareholders 
to ensure that the strategy, business model and financial performance are understood. We recognise that 
understanding what analysts and investors think about the Company helps the Board to formulate future strategy. 
The Executive Directors meet our major shareholders individually following the release of the full year and interim 
results and are available for meetings at other times if requested. All shareholders are invited to attend the AGM 
(subject to local lockdown restrictions). The Non-Executive Directors can also be contacted by shareholders if they 
wish to raise any matters. We see the Annual Report and Interim Announcement as key communications to our 
shareholders. In these Reports we provide a clear explanation of the business performance, financial position, 
organisation structure changes and prospects.

Martin Audcent
Chief Financial Officer
18 June 2021

SysGroup plc Annual Report & Accounts 202125

Board of 
Directors’ 
Profile

SysGroup plc Annual Report & Accounts 202126

Board of Directors’ Profile

Michael Edelson
Non-Executive Chairman

Adam Binks
Chief Executive Officer

Michael brings a wealth of experience as a Board Director to 

Adam joined SysGroup as Chief Operating Officer in August 

SysGroup plc. He has been a Founding Director or Chairman 

2014 and was formally appointed to the Board in October 

of several companies admitted to the AIM market, including 

2017. Leveraging Adam’s vast equity capital markets 

Prestbury Group plc, Knutsford Group plc, Mercury Recycling 

and M&A experience, he was promoted to Group CEO in 

Group plc (now Ironveld plc) and ASOS PLC.

April 2018. He is responsible for setting and delivering the 

group’s overall strategy to become the leading provider of 

He was a non-executive Chairman of Bramhall plc, 

managed IT services to the UK mid-market. He has extensive 

subsequently renamed Magic Moments Internet plc and 

experience in the managed IT, hosting & telecoms sectors 

then Host Europe plc, which acquired Magic Moments Design 

across a 21-year career. Adam has played a pivotal role 

Limited in September 1999. He has also been on the Board of 

in the transformation of the group from a mass-market 

Manchester United Football Club since 1982. 

web hosting company to the award-winning managed IT 

services & cloud hosting provider that it has become. Adam 

has previously held a number of senior management & 

Board level positions within the sector.

Martin Audcent
Chief Financial Officer

Martin was appointed as Chief Financial Officer in 2018 as 

part of a newly established board to deliver on the next 

stage of growth. Martin has considerable finance, regulatory 

Michael Fletcher
Non-Executive Director

and compliance experience with listed companies and 

Mike is a successful investor, business leader and 

also has extensive acquisitions and operational experience. 

entrepreneur with more than 20 years’ experience in the 

Martin is a Chartered Accountant, having qualified with PwC 

financial sector. He was the co-founder and former CEO of 

in 2000, and joined the Group from NCC Group plc, where for 

Praetura Group, which launched in 2011. His early career was 

four years he was Associate Director of Finance and Group 

spent with PwC as a chartered accountant before joining 

Financial Controller. Prior to this he worked at Baker Tilly and 

GCA Altium, where he was a managing director for 10 years. 

MBL Group plc in senior finance positions.

Mike is a founding Partner at Arete Capital partners LLP and 

is also a trusted advisor and non-executive chairman to 

several other businesses, including Inspired Energy plc, and 

a board member at several others, including Peak AI and 

Sorted Group.

Mark Quartermaine
Non-Executive Director

Mark has over 30 years’ experience in the ICT industry in a 

variety of executive, sales and marketing roles. He started 

his career at IBM in 1984 where he held different executive 

positions both in the UK and abroad culminating in running 

the point-of-sale business in the US, as the Worldwide 

Marketing Director for the Retail Division. In January 2013 Mark 

joined the board of Alternative Networks as a Non-Executive 

Director, he subsequently moved to become COO in January 

2014 and was then appointed CEO in September 2015. 

Alternative Networks was subsequently sold to Daisy Group 

for £165 million in December 2016.

SysGroup plc Annual Report & Accounts 202127

Directors’ 
Report

SysGroup plc Annual Report & Accounts 202128

Directors’ Report

The Directors present their Annual Report and Audited Financial Statements for the year ended 31 March 2021.

Principal Activities

The principal activities of the business are the provision of Managed IT Services and Value Added Resale of products 
and licences.

Business Review & Future Developments

A review of the Group’s operations and performance for the twelve months to 31 March 2021, a summary of the 
financial position at the year-end and an indication of the outlook for the future is contained in the Strategic Report 
on pages 8 to 24.

Results & Dividends

The Consolidated Statement of Comprehensive Income for the year is set out on page 53. The Directors do not 
propose the payment of a dividend for the year ended 31 March 2021 (2020: nil).

Financial Instruments

The Group uses various financial instruments. These include bank loans, lease contracts, cash and various items, 
such as trade receivables and trade payables, that arise directly from its operations. The main purpose of these 
financial instruments is to raise finance for the Group’s strategic growth and to manage finance for the day-to-day 
operations of the business. The existence of these financial instruments exposes the Group to a number of financial 
risks, which are described in more detail in note 3 to the Accounts.

Liquidity Risk

The Group seeks to manage financial risk by ensuring sufficient liquidity is available to meet foreseeable needs 
and to manage cash assets safely and profitably. Cashflow forecasts are maintained and monitored as part of the 
Group’s three-year, twelve-month and monthly forecasts. Short-term flexibility is achieved through available cash 
balances and an overdraft facility.

Interest Rate Risk

The Group finances its operations and capital investments through operational cash generation. The Group has 
commercial lease agreements in place for office properties and occasionally leases are used for equipment 
purchases. The bank facility is on a variable interest rate and the Directors consider this to be appropriate in the 
current economic environment. 

Credit Risk

The Group’s principal financial assets are cash, and trade and other receivables. These balances are actively 
monitored to avoid significant concentrations of credit risk however the total of the cash balances and trade and 
other receivables represents the maximum exposure to credit risk. In order to manage credit risk, the Group employs 
a dedicated credit control team who have access to credit agency rating services. This allows the team to assess 
new customers for creditworthiness and continually monitor and address credit risks in our customer base.

SysGroup plc Annual Report & Accounts 202129

Directors’ Report Continued

Directors

The Directors of the Company who held office during the year are as follows:

Name

Michael Edelson

Adam Binks

Martin Audcent 

Mark Quartermaine

Mike Fletcher 

Position Held

Non-Executive Chairman

Chief Executive Officer  

Chief Financial Officer

Non-Executive Director 

Non-Executive Director 

The interests of the current Directors in shares and options are detailed in the Directors’ Remuneration Report  
on pages 31 to 34.

Significant Shareholdings

As of 16 June 2021, the Company has been notified of the following significant shareholdings:

Name

Number of Shares

Percentage Holding

Gresham House Asset Management Limited

Canaccord Genuity Group Inc

Darren Carter

Herald Investment Management Ltd

Downing LLP

Helium Rising Stars Fund

Praetura Group Limited*

13,999,563

8,998,803

3,552,632

3,444,581

3,412,560

2,300,000

1,710,256

28.33%

18.42%

7.19%

6.97%

6.91%

4.65%

3.46%

*Mike Fletcher (Non-Executive Director) is a Director and shareholder of Praetura Group Limited.

Disclosure of Information to Auditors

The Directors who held office at the date of approval of this Directors’ report confirm that, so far as they are each 
aware, there is no relevant audit information of which the Company’s auditors are unaware; and each Director has 
taken all the steps that he ought to have taken as a director to make himself aware of any relevant audit information 
and to establish that the Company’s auditors are aware of that information.

SysGroup plc Annual Report & Accounts 202130

Directors’ Report Continued

Going Concern

The Directors have prepared the financial statements on a going concern basis which assumes that the Group and 
the Company will continue to meet liabilities as they fall due. 

The Board recognises that the COVID-19 pandemic has had an unprecedented effect on the UK economy and 
despite the recent upturn in growth from the gradual lifting of lockdown restrictions there remains considerable 
uncertainty in economic outlook. 

Over the past twelve months the Group has demonstrated that its operating model is broadly resilient to the 
economic impacts of the pandemic. The Group’s products and services are typically considered to be critical IT 
infrastructure supplies to customers with circa 75% of revenue deriving from contracted managed IT services which 
is a continuous service supply and subject to twelve months to three-year contracts. The Group has a cash balance 
of £3.47m and a net cash position of £1.88m on 31 March 2021. The gross cash has increased by £0.4m since 1 April 
2020 and the net cash has increased by £1.95m in the same period. All the bank covenants were met in the financial 
year and are forecast to be achieved in the foreseeable future.

The Directors have reviewed financial forecasts including a downside scenario and the resultant cashflows, together 
with the confirmed loan facilities and other sources of finance, show that the Group can continue to operate within 
the current facilities available to it. The Directors therefore have a reasonable expectation that the Group has 
adequate resources to continue in operational existence for the foreseeable future and they continue to adopt the 
going concern basis of accounting in preparing the financial statements.

Auditors

Pursuant to s487 of the Companies Act 2006, the auditor will be deemed to be reappointed and BDO LLP will therefore 
continue in office.

By order of the Board

Martin Audcent
Company Secretary
18 June 2021

SysGroup plc Annual Report & Accounts 202131

Directors’ 
Remuneration 
Report

SysGroup plc Annual Report & Accounts 202132

Directors’ Remuneration Report

Remuneration Committee

Membership of the Remuneration Committee comprises Mark Quartermaine (Chairman), Michael Edelson and Mike 
Fletcher. The Committee meets at least twice a year and is responsible for determining and reviewing the policy 
for the remuneration of the Executive Directors and such other members of the Senior Management Team as it is 
designated to consider. The Remuneration Committee also approves the design of, and determines targets for, any 
performance related pay schemes, reviews the design of any share incentive plans, determines the awards to the 
Executive Directors and determines the policy for, and scope of, pension arrangements for each Executive Director.

Remuneration Policy

The Group has a policy to attract, motivate and reward individuals of the highest calibre who are committed to 
growing the value of the business and to maximising returns to shareholders. The policy is as relevant to Executive 
Directors as it is to employees, as we aim to reward Executive Directors and senior employees aligned to the 
performance of the Group. Independent professional advisors are used when benchmarking advice is required or 
changes to incentive schemes are being considered. 

Directors’ Service Contracts

Each Executive Director has a service contract which is available for inspection at the Annual General Meeting. 
The Group does not operate a final salary pension scheme. Executive Directors who are entitled to receive pension 
contributions may nominate a defined contribution scheme into which the Company makes payments on their behalf. 

Directors’ LTIP Scheme

The Remuneration Committee introduced a new Executive Director LTIP scheme in July 2020, the SysGroup Long Term 
Incentive Plan (“2020 LTIP”), following an independent review by professional advisors and after consultation with 
certain of its larger institutional shareholders. The Committee members consider the new scheme will incentivise 
management to deliver long-term value creation for shareholders and ensure alignment with shareholder interests. 
The 2020 LTIP replaces in its entirety the incentive plan set up in June 2018 (“2018 LTIP”).

Under the 2020 LTIP, the Remuneration Committee will, each financial year, set a minimum Adjusted EBITDA 
performance (“Threshold”), by reference to prevailing market consensus. On conclusion of the financial year the 
Executive Directors will be paid a mixture of a cash bonus and issued with nil cost performance shares, which will be 
granted subject to the Group’s performance against the Threshold and will vest two years after the date of grant.

The Company must achieve a minimum of 90% of the Threshold before any cash payment or grant of performance 
shares is due to the Executive Directors. The level of cash payment and grant of performance shares increases up to 
110% of the Threshold with the maximum grant due at the discretion of the Remuneration Committee. The maximum 
grant for the Chief Executive Officer is 150% of annual salary and for the Chief Financial Officer 112.5% of annual salary. 
The split between a cash payment and performance shares is set at 50%:50% unless a Threshold of 100% is exceeded 
at which point the split between a cash payment and performance shares is at the discretion of the Remuneration 
Committee for the excess amount.

Performance shares that are granted will vest on the second anniversary of the initial grant and will be subject to 
an additional grant dependent upon the performance of the share price based on the 90-day volume weighted 
average price immediately prior to the vesting date. The sale of shares received under the 2020 LTIP will be restricted 
such that a maximum of one third of the shares received will be able to be sold from the vesting date, two thirds 
from the first anniversary of the vesting date and all performance shares exercised will be able to be sold from the 
second anniversary of the vesting date.

The award of performance shares is subject to continued employment, malus and clawback provisions and will vest 
in full on a takeover of the Company.

SysGroup plc Annual Report & Accounts 202133

Directors’ Remuneration Report Continued

In July 2020, under the new 2020 LTIP Scheme, an initial grant of 250,000 performance shares was made to Adam 
Binks, Chief Executive Officer, and 150,000 performance shares to Martin Audcent, Chief Financial Officer. On the 
same date, since the 2020 LTIP replaced the 2018 LTIP, the 1.6 million performance shares that had previously been 
granted to the Executive Directors under the 2018 LTIP vested with immediate effect and all future grants under the 
2018 LTIP were cancelled.

Directors’ remuneration

The salaries of the Executive Directors are reviewed annually and are considered in relation to the growth of the 
Group, the contributions made by the Directors and the need to retain and motivate individuals. The annual salary 
of the Chief Executive Officer is £150,000 and the Chief Financial Officer is £120,000 and no pay review increases have 
been awarded in the current or previous two years. The salary costs shown below includes car allowances.

2021

2020

Director

Michael Edelson

Mike Fletcher

Mark Quartermaine

Adam Binks

Martin Audcent

Total Remuneration

Salary
£’000

Bonus
£’000

Pension
£’000

BIK 
£’000

Total
£’000

Salary
£’000

Bonus
£’000

Pension
£’000

BIK
£’000

Total
£’000

40

40

40

165

130

415

-

-

-

86

51

137

-

-

-

8

6

14

-

-

-

2

1

3

40

40

40

261

188

569

40

40

40

165

130

415

-

-

-

75

30

105

-

-

-

8

6

14

-

-

-

2

1

3

40

40

40

250

167

537

Adam Binks and Martin Audcent have LTIP share options that incurred share-based payment charges of £287,000 and £177,000 respectively in FY21. 

Directors’ Interests in Ordinary Shares of SysGroup plc

The Directors in office at the end of the year had interests in the ordinary share capital of the Company as shown below:

Directors’ interests in ordinary shares

Director 

Michael Edelson*

Adam Binks*

Martin Audcent*

Mike Fletcher

Mark Quartermaine

Number of 
Ordinary Shares

Percentage
 Interest

858,179

220,134

117,499

77,193

76,923

1.76%

0.45%

0.24%

0.16%

0.16%

* The Directors’ interest in shares include directly held shares and interests held via related parties.

SysGroup plc Annual Report & Accounts 2021 
34

Directors’ Remuneration Report Continued

Directors’ Options

The Directors had interests in options over ordinary shares of the Company at the end of the year as shown below:

Employee 

Adam Binks

Martin Audcent

LTIP Scheme Vested

2018 LTIP

2018 LTIP

Vested

Vested

2020 LTIP

Unvested

2018 LTIP

2018 LTIP

Vested

Vested

2020 LTIP

Unvested

Directors’ Warrants

Options over  
ordinary shares

750,000

250,000

250,000

450,000

150,000

150,000

Grant Date

Expiry Date

26/06/2018

25/06/2028

15/07/2019

14/07/2029

08/07/2020

07/07/2030

16/07/2018

15/07/2028

15/07/2019

14/07/2029

08/07/2020

07/07/2030

The Directors held the following warrants over the ordinary shares of the Company at the end of the year as follows:

Director

Michael Edelson

Exercise Price

No. of Warrants

Grant Date

Expiry Date

200p

2,500

09/01/2012

08/01/2022

Michael Edelson’s warrants are exercisable at any time before 8 January 2022, the Company may require the 
exercise of these warrants if its shares are traded at a price in excess of 320p per share for a period of 60 business 
days and an aggregate value of bargains exceeding £60,000 occurs over that period.

SysGroup plc Annual Report & Accounts 202135

Corporate 
Governance 
Report

SysGroup plc Annual Report & Accounts 202136

Corporate Governance Report

Introduction

The SysGroup Board seeks to follow the best practice in corporate governance as appropriate for a Company of our 
size, nature and stage of development. As a public company listed on AIM we recognise the trust placed in the Board 
by shareholders, employees and other stakeholders, and the importance of a corporate governance framework that 
is robust and effective.

All AIM companies have to operate a corporate governance code in compliance with AIM Rule 26 and the SysGroup 
Board have adopted the principles of the 2019 Quoted Companies Alliance Corporate Governance Code (“the QCA 
Code”) to support the Company’s governance framework. We set out below the appropriate disclosures of how the 
Company complies with the ten principles set out in the QCA Code, and where necessary we detail any areas of 
non-compliance. A full copy of the QCA Code is available from the QCA’s website: www.theqca.com.

Board of Directors

The Board comprises five Directors, two Executive Directors and three Non-Executive Directors, and reflects  
a complementary blend of different experience and backgrounds. 

The principal areas of Board responsibility are:

Identification and approval of acquisition opportunities and key investment decisions

•  Business strategy and performance review
•  Corporate governance and risk management
• 
•  Approval of financing and equity structure changes
•  Consideration of Senior employee appointments
•  Approval of the Annual Operating Plan, financial forecasts and Annual Report & Accounts

Day-to-day management is delegated to the Executive Directors who are charged with consulting the Board on all 
significant matters. Decisions are made promptly following full Board consultation when necessary and appropriate. 
The Executive Directors provide the Non-Executive Directors with full operational and financial information regularly 
to enable them to discharge their duties effectively and all Directors have access to independent professional 
advice at the Company’s expense, as and when required. 

The attendance at Board and Committee Meetings in the year was as follows:

Meetings held

Michael Edelson

Mike Fletcher

Mark Quartermaine

Adam Binks

Martin Audcent

Plc Board

Audit Committee

Remuneration 
Committee

11

10

11

11

11

11

3

3

3

3

3

3

2

2

2

2

-

-

SysGroup plc Annual Report & Accounts 202137

Corporate Governance Report Continued

Internal Controls

The Group has a system of internal controls which are designed to safeguard the assets of the Group and ensure  
the reliability of financial information for both internal use and external publication. As with all such systems, the goal 
is to manage risk within acceptable parameters rather than to eliminate risk entirely. Any system of internal controls 
can provide only reasonable, and not absolute, assurance that material financial irregularities will be detected or 
that risk of failure to achieve business objectives is eliminated. The Group insures against various risks and regularly 
reviews both the type and amount of external insurance that it buys.

The Directors consider that the system of internal controls operated effectively throughout the financial year and 
up to the date the financial statements were signed. Based on the size and complexity of the Group, the Board of 
Directors do not consider that there is a need for an internal audit function. 

QCA Code Principles

1. 

Establish a strategy and business model which promote long-term value for shareholders 
SysGroup’s business strategy is to expand its position as a trusted provider of Managed IT Services & Cloud 
Hosting to clients predominantly in the UK. The Board believes that a business focused on the provision of 
Managed IT Services offers the highest growth opportunity, the potential for increased margins, longer-term 
contracts, and greater forward revenue visibility. The Group provides managed IT solutions to customers 
either as a fully outsourced service or as an extension to their existing IT department. We intend to continue to 
supplement organic growth with carefully considered acquisitions that add critical mass and provide benefits 
from economies of scale. Further detail on the Group’s strategy can be found in the Strategic Report.

2.  Seek to understand and meet shareholder needs and expectations 

The Directors recognise the importance of listening to and communicating openly with the Company’s 
shareholders to ensure that the strategy, business model and financial performance are understood.  
We recognise that understanding what analysts and investors think about the Company helps the Board to 
formulate future strategy. The Directors actively seek to build relationships with our major institutional investors 
and shareholders. The Executive Directors meet our major shareholders individually following the release of  
the full year and interim accounts and are available for meetings at other times if requested. All shareholders 
are invited to attend the AGM. The Non-Executive Directors can also be contacted by shareholders if they  
wish to raise any matters.

We see the Annual Report and Interim Announcement as key communications to our shareholders. In these 
Reports we provide a clear explanation of the business performance, financial position, organisation structure 
changes and prospects.

All private and institutional investors are invited to attend the AGM where the Company Directors are present  
to answer any questions. Additionally, shareholders can contact the Company with any questions by using  
the investor enquiry email address on the website.

SysGroup plc Annual Report & Accounts 202138

Corporate Governance Report Continued

3.  Take into account wider stakeholder and social responsibilities and their implications  

for long-term success

In addition to our shareholders, we have a wider group of stakeholders who assist in creating value in the Group. 
We have strong relationships with customers and suppliers, and the service and delivery capability of our 
employees is of central importance. It is our teams that provide the high quality service to customers and we 
ensure that we continue to invest in them through appropriate training and development.

A high proportion of the Group’s managed services are provided under contracts ranging from twelve months to 
three years. We develop close working relationships with our customers through their use of our support services 
and by assisting them with suggested solutions to improve their IT infrastructure and processes. We request 
feedback from customers on a regular basis to assess how we are performing.

The Group selects suppliers on the quality of their products or services and on competitive pricing. Long term 
relationships are particularly helpful in situations where we can work with the supplier to identify value creation 
opportunities. New suppliers are subject to due diligence take-on procedures and the Group makes regular 
monthly payments to suppliers.

The Group’s employees are key stakeholders in the success of the business. We look to recruit high calibre 
individuals and the Group invests in their ongoing development needs through internal and external training.  
The Group offers competitive remuneration and benefits packages. All employees are encouraged to speak 
openly with line managers and colleagues, and Senior Leadership Team meetings are held once a week to 
ensure the team are working with co-ordination and focus on the right priorities. We believe that having  
a contemporary workplace environment is a key element to attract, retain and motivate our employees  
and we ensure our workplaces are vibrant and energising places to work. 

As an AIM listed Group, we recognise the importance of maintaining high quality regulatory compliance and 
internal governance. We comply with AIM, the Companies Act, Employment, GDPR, Health & Safety, Anti-Bribery 
and Corruption, and other relevant regulations.

4.  Embed effective risk management, considering both opportunities and threats, throughout  

the organisation

The Group employs a Head of Legal, Risk & Compliance (“HLRC”), a Senior Leadership Team position, whose 
responsibility includes the identification of risks and the ownership and maintenance of the Corporate Risk Register. 
The HLRC reports to the Chief Financial Officer in the organisation structure. The concept of risk and mitigation is 
embedded in our Senior Leadership Team and the risks that have been recorded in our Risk Register have Senior 
Leader business owners who are responsible and accountable for the risks and controls that are in place.

The Board of Directors receives periodic reports from the HLRC to convey the risk profile of the Group and how this 
has changed from previous periods. As an IT Managed Services company, we also place the utmost importance 
to IT security risks and we are accredited under ISO27001 for our internal policies and processes in this area. An 
Information Security Management Systems Meeting is held on a quarterly basis which is attended by the HLRC, 
CTO, CFO and Head of People & Culture, to monitor performance and progress any necessary actions. 

In March 2020, the risk of the COVID-19 pandemic and the impact this would have on our business operations 
was a trigger for us to implement our Business Continuity Plan (“BCP”) which is there to address events that carry 
the highest level of risk to SysGroup. The BCP was effectively in operation throughout the financial year as the 
business successfully continued to carry out its operations under lockdown restrictions. 

The Board of Directors are updated by the Executive Directors on all significant risk matters or events, either at the 
monthly Board meetings or at the time the issues arise depending on the considered level of urgency and importance.

The Directors acknowledge their responsibility for financial risk, and in particular for the Company’s and Group’s 
internal system of controls which are designed to safeguard the assets of the Group and ensure the reliability 
of financial information for both internal use and external publication. Overall control is achieved by having 
reporting processes and systems that are appropriate to the size and complexity of the Group’s operations and 
by ensuring the workforce is sufficiently trained.  

As the Group continues to grow the risks of the business and risk management framework will remain subject to regular 
review. Further information on the principal risks and uncertainties of the Group can be found in the CFO Report.

SysGroup plc Annual Report & Accounts 202139

Corporate Governance Report Continued

5.  Maintain the board as a well-functioning, balanced team led by the chair

The Board comprises five Directors, two Executives and three Non-Executives, and reflects a blend of different 
experience and backgrounds. There is a clear division of responsibility between the Chairman of the Board 
(a Non-Executive role) and the Chief Executive Officer. The Board considers the Non-Executive Directors to be 
independent in character and judgement notwithstanding their shareholdings in the Group. 

The Board of Directors usually meet in person on a monthly basis and at least ten times a year. Additional 
Board meetings are sometimes held outside the regular calendar of dates and these may be attended by 
teleconference calls. For the FY21 financial year and due to the government’s lockdown restrictions the Board, 
Audit Committee & Remuneration Committee Meetings have been held by MS Teams calls.

The Board, through the Chairman and the Non-Executive Directors, as well as the Executive Directors, maintains 
regular contact with its advisers and seeks to ensure that the Board develops an understanding of the views of 
the major shareholders of the Company.

The Company has effective procedures in place to monitor Directors’ conflicts of interests which are reported to 
and dealt with by the Board.

The Chairman is satisfied that there is a suitable balance between Executive and Non-Executive Directors in the 
Board composition and is sufficiently resourced to discharge its duties and responsibilities effectively.

Ensure that between them the directors have the necessary up-to-date experience,  
skills and capabilities

6.  Ensure that between them the directors have the necessary up-to-date experience, skills and capabilities.

The Chairman is satisfied that the Directors have an appropriate level of experience, skills and capabilities to 
effectively discharge their duties and responsibilities. The recruitment of Executive and Non-Executive Directors 
is carefully considered and profiled to match against the specific requirements of the Group. Details of the skills 
and experience of each of the Directors can be found in the Annual Report as well as on the Company’s website.

All members of the Board receive training as required and can take independent professional advice if 
necessary, in the furtherance of their duties. 

At each Annual General Meeting of the Company, one-third of the Directors retire from office by rotation and a 
Director retiring by rotation is eligible for re-election. Subject to the provisions of the Act and of the Articles, the 
Directors to retire in every year shall include (so far as necessary to obtain the number required) any Director 
who wishes to retire and not to offer himself for re-election. Any further Directors so to retire are those who have 
been longest in office since their last appointment or reappointment. 

Unless recommended by the Directors for appointment, no person other than a Director retiring at the meeting 
shall be eligible for appointment to the office of Director at any General Meeting unless the Company receives 
notice in writing by a member duly qualified to attend and vote at the meeting with the necessary particulars 
and authorities. The notice must be received not less than seven nor more than 28 days before the day 
appointed for the meeting. 

7. 

Evaluate board performance based on clear and relevant objectives, seeking continuous improvement

The Chairman is responsible for assessing the individual contributions of the Directors and this is monitored and 
reviewed on an ongoing basis. The Chairman is satisfied that all the Directors are making valued contributions 
and the Board is working effectively together. The Company does not currently have a formal appraisal process 
for Directors, but this shall be kept under review.

SysGroup plc Annual Report & Accounts 202140

Corporate Governance Report Continued

8.  Promote a corporate culture that is based on ethical values and behaviours.

The Directors both individually and together as a Board are committed to promoting ethical values and 
behaviours throughout the organisation. SysGroup has a well-established set of corporate values that  
are communicated and understood throughout the organisation, these are:

Love what you do 

• 
•  Work smart 
•  Own it 
•  Delight your customers 
Be bold and deliver
• 

The corporate values are actively promoted by the Executive Directors, People & Culture Team and the Senior 
Leadership Team and the ethical values of transparency, honesty, and doing the right thing underpins how we 
work. New employees receive inductions on joining the organisation which includes an explanation of all the 
key internal policies including the IT Security Policy, Health & Safety Policy, Anti-Corruption and Bribery Policy, 
Whistleblowing Policy, and GDPR.  These policies are also available to view on the Group’s intranet “SysHub” which 
also offers employee benefits and Company latest news. 

SysGroup uses personality insight tools in our recruitment processes and seeks to recruit candidates who fit well 
with our corporate values in addition to having the appropriate skills, knowledge and experience for the roles. The 
Group has a range of policies which are aimed at retaining and providing incentives for key staff. Objectives are set 
for departments and employees that are derived from the Group’s overall plan. The Group has a clear and well-
understood organisational structure and each employee knows his or her line of responsibility and accountability.

9.  Maintain governance structures and processes that are fit for purpose and support good  

decision-making by the board

The Directors recognise the importance of having a robust system of governance to ensure there are appropriate 
levels of internal control for financial reporting, risk management, compliance and corporate responsibility.

Board Meetings 
Board meetings are attended by the Directors in person and are held on scheduled calendar dates, usually 
every month and at least ten times a year. If a Director is unable to attend in person, they may attend instead by 
telephone conference. An agenda and relevant Board papers are circulated in advance of the meeting to allow 
the Directors sufficient time to review. The Board meeting is chaired by the Chairman, Michael Edelson, and all 
matters on the agenda are covered with the opportunity for questions and discussion. Additional matters can 
be raised under AOB. Minutes are recorded for each meeting which are reviewed and signed by the Chairperson.

Matters reserved for the Board include business strategy, acquisitions and disposals, bank facilities, equity and 
capital structure, corporate governance, delegation of authority, annual operating plan, and the approval of 
the interim and Annual Report and Accounts. The Board is also responsible for reviewing the effectiveness of the 
internal controls and risk management framework.

Audit Committee  
The membership of the Company’s Audit Committee comprises Michael Edelson, Mark Quartermaine and Mike 
Fletcher. Mike Fletcher, a chartered accountant, is the Chairman of this Committee. The Audit Committee meets 
at least three times a year and is responsible for reviewing the integrity of the financial statements of the Group, 
the Group’s compliance with legal and regulatory requirements, and the adequacy and effectiveness of the 
Group’s internal financial controls. The Group’s auditors attend the Audit Committee Meetings. 

SysGroup plc Annual Report & Accounts 202141

Corporate Governance Report Continued

During the year to 31 March 2021, there were four Audit Committee meetings and the principal items are detailed 
below. 

• 
• 
• 
• 
• 
• 
• 

Review of the BDO Planning, Interim and Full Year Audit Reports 
BDO auditor independence, audit fee and engagement letters 
Review of the Group’s classification of Cash Generating Units 
Review of Going Concern & Viability 
Review and approval of the Interim Results, Preliminary Announcement and Annual Report & Accounts 
Review and approval of the Management Letters of Representation 
Audit Partner rotation

The Group have not included a separate Audit Committee report in its financial statements, the contents of such 
a report including the principal risk and uncertainties, the role and structure of the Audit Committee and the 
corporate governance disclosure are separately included throughout the report and have been reviewed by the 
Audit Committee.

Remuneration Committee  
The membership of the Company’s Remuneration Committee comprises Michael Edelson, Mike Fletcher and 
Mark Quartermaine. Mark Quartermaine is the Chairman. The Committee meets at least twice a year and 
is responsible for determining and reviewing with the Board the policy for the remuneration of the Executive 
Directors and such other members of the executive management it is designated to consider. Within the terms 
of the agreed policy, it determines the total individual remuneration of the Executive Directors. 

The Remuneration Committee also approves the design of, and determines targets for, any performance related 
pay schemes, reviews the design of any share incentive plans, determines the awards to the Executive Directors 
and determines the policy for, and scope of, pension arrangements for each Executive Director. 

During the year, the Remuneration Committee engaged professional advisors to recommend a new 
Executive LTIP Scheme (the “2020 LTIP”) to better align Executive reward to the interests of the Group and for the 
maximisation of shareholder value.  Further details on this can be found in the Directors’ Remuneration Report. 
There were two Remuneration Committee meetings during the year and the principal items were to approve the 
new 2020 LTIP Scheme and the grant of performance share options to the Executive Directors, and to approve a 
grant of EMI share options to SysGroup employees at the end of the financial year. 

SysGroup plc Annual Report & Accounts 2021 
 
42

Corporate Governance Report Continued

10.  Communicate how the Company is governed and is performing by maintaining a dialogue  

with shareholders and other relevant stakeholders

The Annual Report is a key deliverable to our shareholders to explain how our business is performing and our 
approach to governance and risk management. In the Annual Report we aim to provide all relevant information 
that allows shareholders to gain a clear understanding of how we manage the business and we shall continue 
to identify areas of disclosure that can be enhanced.

We arrange regular meetings for our principal shareholders to meet with the Executive Directors so they can 
receive an update on the business and have the opportunity to ask questions. Broker research notes on the 
Group are also available for investors to review. Across the financial year, the regular communications to 
shareholders are:

• 
• 
• 
• 
• 
• 

Preliminary Announcement 
Annual Report & Accounts 
Interim Announcement 
Annual General Meeting 
Institutional shareholder meetings following Results Announcements and on request 
Regulatory RNS Announcements 

Shareholders can find information on the Board of Directors, Shareholder Circulars, Articles of Association, 
Admission Document, Financial Reports and Regulatory Announcements on our sysgroupplc.com website.

Rule 21 of The AIM Rules for Companies and MAR (“Market Abuse Regulation”)

The Group complies with Rule 21 of the AIM Rules relating to dealing during close periods.  The Group has  
a reasonable and effective dealing policy in place.  All employees are notified when the Company enters  
and exits close periods but the dealing code in any event requires that an employee seeks permission from  
certain designated people before trading in the shares of the Group. 

SysGroup plc Annual Report & Accounts 202143

Statement 
of Directors’ 
Responsibilities

SysGroup plc Annual Report & Accounts 202144

Statement of Directors’ 
Responsibilities

The Directors are responsible for preparing the Annual Report and the Financial Statements in accordance  
with applicable law and regulations. 

Company law requires the Directors to prepare Financial Statements for each financial year.  Under that law the 
Directors have elected to prepare the Group and Company financial statements in accordance with International 
Financial Reporting Standards (IFRSs) as adopted by the European Union.  Under Company law the Directors must  
not approve the Financial Statements unless they are satisfied that they give a true and fair view of the state of 
affairs of the Group and Company and of the profit or loss of the Group for that period.  The Directors are also 
required to prepare financial statements in accordance with the rules of the London Stock Exchange for companies 
trading securities on Alternative Investment Market.

In preparing these Financial Statements, the Directors are required to:

•  select suitable accounting policies and then apply them consistently;
•  make judgements and accounting estimates that are reasonable and prudent;
•  state whether they have been prepared in accordance with IFRSs as adopted by the European Union,  

subject to any material departures disclosed and explained in the financial statements; and

•  prepare the Financial Statements on the going concern basis unless it is inappropriate to presume that  

the Company will continue in business.

The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the 
Company’s transactions and disclose with reasonable accuracy at any time the financial position of the Company 
and enable them to ensure that the Financial Statements comply with the requirements of the Companies Act 2006.  
They are also responsible for safeguarding the assets of the Company and hence for taking reasonable steps for the 
prevention and detection of fraud and other irregularities.

Website Publication

The Directors are responsible for ensuring the Annual Report and the Financial Statements are made available  
on a website.  Financial statements are published on the Company’s website in accordance with legislation in 
the United Kingdom governing the preparation and dissemination of financial statements, which may vary from 
legislation in other jurisdictions.  The maintenance and integrity of the Company’s website is the responsibility  
of the Directors.  The Directors’ responsibility also extends to the ongoing integrity of the financial statements 
contained therein.

By order of the Board

Martin Audcent
Company Secretary
18 June 2021

SysGroup plc Annual Report & Accounts 202145

Independent 
Auditor’s Report  
to the Members  
of SysGroup plc

SysGroup plc Annual Report & Accounts 202146

Independent Auditor’s Report  
to the Members of SysGroup plc

Opinion

In our opinion:
• 

 the financial statements give a true and fair view of the state of the Group’s and of the Parent Company’s 
affairs as at 31 March 2021 and of the Group’s profit for the year then ended;
 the Group financial statements have been properly prepared in accordance with international accounting 
standards in conformity with the requirements of the Companies Act 2006;
 the Parent Company financial statements have been properly prepared in accordance with international 
accounting standards in conformity with the requirements of the Companies Act 2006 and as applied in 
accordance with the provisions of the Companies Act 2006; and
 the financial statements have been prepared in accordance with the requirements of the Companies Act 2006.

• 

• 

• 

We have audited the financial statements of Sysgroup plc (the ‘Parent Company’) and its subsidiaries (the ‘Group’) 
for the year ended 31 March 2021 which comprise the consolidated statement of comprehensive income, the 
consolidated and Company statement of financial position, the consolidated and Company statement of changes 
in equity, the consolidated and Company statement of cash flows and notes to the financial statements, including a 
summary of significant accounting policies. 

The financial reporting framework that has been applied in their preparation is applicable law and international 
accounting standards in conformity with the requirements of the Companies Act 2006 and, as regards the Parent 
Company financial statements, as applied in accordance with the provisions of the Companies Act 2006. 

Basis for Opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. 
Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the 
financial statements section of our report. We believe that the audit evidence we have obtained is sufficient and 
appropriate to provide a basis for our opinion.

Rationale for the benchmark applied:  
We remain independent of the Group and the Parent Company in accordance with the ethical requirements that 
are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard as applied to listed 
entities, and we have fulfilled our other ethical responsibilities in accordance with these requirements. 

Conclusions Relating to Going Concern

WIn auditing the financial statements, we have concluded that the Directors’ use of the going concern basis of 
accounting in the preparation of the financial statements is appropriate. Our evaluation of the Directors’ assessment 
of the Group and the Parent Company’s ability to continue to adopt the going concern basis of accounting included:

 • We obtained management’s assessment that supports the Board’s conclusions with respect to the disclosures 

provided around going concern;

 • We considered the appropriateness of management’s forecasts by testing their mechanical accuracy, assessing 
historical forecasting accuracy and understanding management’s consideration of downside sensitivity analysis;
 • We obtained an understanding of the financing facilities from the finance agreements, including the nature of the 

facilities, covenants and attached conditions;

 • We assessed the facility and covenant headroom calculations, and re-performed sensitivities on management’s 

base case and stressed case scenarios; and

 • We reviewed the wording of the going concern disclosures, and assessed its consistency with management’s 

forecasts.

SysGroup plc Annual Report & Accounts 202147

Independent Auditor’s Report to the Members of SysGroup plc Continued

Based on the work we have performed, we have not identified any material uncertainties relating to events or 
conditions that, individually or collectively, may cast significant doubt on the Group’s or Parent Company’s ability 
to continue as a going concern for a period of at least twelve months from when the financial statements are 
authorised for issue. 

Our responsibilities and the responsibilities of the Directors with respect to going concern are described in the 
relevant sections of this report.

Coverage

Key audit matters

Materiality

100% (2020: 100%) of Group profit before tax
100% (2020: 100%) of Group revenue
99% (2020:99%) of Group total assets

There is one Key audit matter in both 2021 and 2020 
which is the judgements involved in the Group’s 
revenue recognition policy.

Group financial statements as a whole
£150,000 (2020:£120,000) based on 0.85% (2020: 0.65%) 
of revenue.

An overview of the scope of our audit

Our Group audit was scoped by obtaining an understanding of the Group and its environment, including the Group’s 
system of internal control, and assessing the risks of material misstatement in the financial statements.

We also addressed the risk of management override of internal controls, including assessing whether there was 
evidence of bias by the Directors that may have represented a risk of material misstatement due to fraud.

The Group operates through a number of legal entities, which form reporting components. The Group audit team 
have completed a full scope audit on all non-dormant components of the Group. As a consequence of the audit 
scope determined, we achieved coverage of 100% (2020: 100%) of revenue, 100% (2020: 100%) of profit before tax and 
99% (2020: 99%) of net assets.

Key audit matters 
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the 
financial statements of the current period and include the most significant assessed risks of material misstatement 
(whether or not due to fraud) that we identified, including those which had the greatest effect on: the overall audit 
strategy, the allocation of resources in the audit, and directing the efforts of the engagement team. These matters 
were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion 
thereon, and we do not provide a separate opinion on these matters.

SysGroup plc Annual Report & Accounts 2021Independent Auditor’s Report to the Members of SysGroup plc Continued

48

Key audit matter

Revenue recognition 

Note 4

See accounting policy on 
page 72

How the scope of our audit addressed the key audit matter

We reviewed the Group’s revenue recognition policies for all 
revenue streams to check that these were in accordance with 
accounting standards. 

We evaluated Management’s assessment of the performance 
obligations in relation to the IFRS 15 criteria and whether 
revenue should be recognised at a point in time or over time 
and challenged the key judgements made by Management.

We agreed the revenue recognised in the year for a sample 
of new contracts to the underlying contact and evidence of 
completion of work and checked that the revenue recognised 
was in accordance with the underlying contracts and IFRS15.

Key observation: We are satisfied that the Group’s revenue 
recognition is materially correct.

TThe Group has a number of 
different revenue streams, 
each of which has a different 
revenue recognition policy 
dependent on the specific 
terms of the transfer of goods 
or the service provided. Full 
details of these policies can 
be found in note 1 to the 
financial statements.

There are a number of 
judgements involved in 
the application of IFRS15, 
the revenue recognition 
standard, including 
determining the
appropriate timing of 
revenue recognition and in 
the unbundling of contracts 
that relate to the provision 
of more than one service 
and/or product. Because of 
this we determined revenue 
recognition to be a key audit 
matter.

Our Application of Materiality

We apply the concept of materiality both in planning and performing our audit, and in evaluating the effect of 
misstatements.  We consider materiality to be the magnitude by which misstatements, including omissions, could 
influence the economic decisions of reasonable users that are taken on the basis of the financial statements. 

In order to reduce to an appropriately low level the probability that any misstatements exceed materiality, we 
use a lower materiality level, performance materiality, to determine the extent of testing needed. Importantly, 
misstatements below these levels will not necessarily be evaluated as immaterial as we also take account of the 
nature of identified misstatements, and the particular circumstances of their occurrence, when evaluating their 
effect on the financial statements as a whole. 

SysGroup plc Annual Report & Accounts 2021 
49

Independent Auditor’s Report to the Members of SysGroup plc Continued

Based on our professional judgement, we determined materiality for the financial statements as a whole and 
performance materiality as follows:

Group financial statements

Parent Company financial statements

2021
£

2020
£

2021
£

2020
£

Materiality

150,000

120,000

100,000

60,000

Basis for determining 
materiality

0.85% of Revenue

0.65% of Revenue

Capped at 67% of 
Group materiality

Capped at 50% of 
Group materiality

Rationale for the 
benchmark applied

Performance 
materiality

Revenue was considered the most stable 
measure and to be of most relevance to 
the users of the financial statements. The 
percentage threshold was increased this year 
given the increased stability of the Group this 
year.

The Parent Company does not recognise any 
external revenue and so a revenue basis was 
not considered appropriate and materiality was 
capped at a percentage of Group materiality.

112,500

90,000

75,000

45,000

Basis for determining 
performance 
materiality

Performance materiality was set at 75% of materiality. The performance materiality threshold 
was selected based on the expected low level of misstatements and the relatively low number of 
accounts that are subject to management estimation.

Component materiality was set at levels between £24,000 and £109,000 (2020: £30,000 to £100,000) based on 
the revenue recognised in each component and our assessment of the risk of material misstatement of that 
component.  In the audit of each component, we further applied performance materiality levels of 75% of the 
component materiality to our testing to ensure that the risk of errors exceeding component materiality was 
appropriately mitigated.

We agreed with the Audit Committee that we would report to them all individual audit differences in excess of £6,000 
(2020: £5,000).  We also agreed to report differences below this threshold that, in our view, warranted reporting on 
qualitative grounds.

Other Information

The directors are responsible for the other information. The other information comprises the information included in 
the Annual Report and Accounts, other than the financial statements and our auditor’s report thereon. Our opinion 
on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated 
in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other 
information and, in doing so, consider whether the other information is materially inconsistent with the financial 
statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. 
If we identify such material inconsistencies or apparent material misstatements, we are required to determine 
whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we 
have performed, we conclude that there is a material misstatement of this other information, we are required to 
report that fact.

We have nothing to report in this regard.
.

SysGroup plc Annual Report & Accounts 2021Independent Auditor’s Report to the Members of SysGroup plc Continued

50

Strategic report and Directors’ report 

Matters on which we are required to report by exception

In our opinion, based on the work undertaken in the course of 
the audit:

• 

• 

 the information given in the Strategic report and the 
Directors’ report for the financial year for which the 
financial statements are prepared is consistent with 
the financial statements; and

 the Strategic report and the Directors’ report have 
been prepared in accordance with applicable legal 
requirements.

In the light of the knowledge and understanding of the 
Group and Parent Company and its environment obtained 
in the course of the audit, we have not identified material 
misstatements in the strategic report or the Directors’ report.

We have nothing to report in respect of the following matters 
in relation to which the Companies Act 2006 requires us to 
report to you if, in our opinion:

• 

• 

• 

• 

 adequate accounting records have not been kept 
by the Parent Company, or returns adequate for our 
audit have not been received from branches not 
visited by us; or

 the Parent Company financial statements are not in 
agreement with the accounting records and returns; 
or

 certain disclosures of Directors’ remuneration 
specified by law are not made; or

 we have not received all the information and 
explanations we require for our audit.

Responsibilities of Directors

As explained more fully in the statement of Directors’ responsibilities, the Directors are responsible for the 
preparation of the financial statements and for being satisfied that they give a true and fair view, and for such 
internal control as the Directors determine is necessary to enable the preparation of financial statements that are 
free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the Directors are responsible for assessing the Group’s and the Parent 
Company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and 
using the going concern basis of accounting unless the Directors either intend to liquidate the Group or the Parent 
Company or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free 
from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. 
Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance 
with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error 
and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the 
economic decisions of users taken on the basis of these financial statements.

SysGroup plc Annual Report & Accounts 202151

Independent Auditor’s Report to the Members of SysGroup plc Continued

Extent to which the audit was capable of detecting irregularities, including fraud
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures 
in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, 
including fraud. 

Based on our understanding and accumulated knowledge of the Group and the sector in which it operates we 
considered the risk of acts by the Group which were contrary to applicable laws and regulations, including fraud 
and whether such actions or non-compliance might have a material effect on the financial statements. These 
included but were not limited to those that relate to the form and content of the financial statements, such as the 
Group accounting policies, International accounting standards, and the UK Companies Act; those that relate to the 
payment of employees; and industry related such as GDPR compliance. All team members were briefed to ensure 
they were aware of any relevant regulations in relation to their work.

• 

The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:
 Agreement of the financial statement disclosures to underlying supporting documentation;
• 
 Challenging assumptions and judgements made by management in their significant accounting estimates, 
• 
in particular in relation to the expected credit loss provision, the depreciation of tangible assets and the 
amortisation of intangible assets;
 Identifying and testing journal entries, in particular any journal entries posted with unusual account 
combinations or including specific keywords;
 Testing a sample of revenue transactions within a specified cut off window pre and post year end to 
determine if they have been recorded in the correct period;
 Tested a sample of credit notes issued post year end to determine if the associated revenue had been 
recorded in the correct period;
 Discussions with management, including consideration of known or suspected instances of non-
compliance with laws and regulation and fraud;
 Review of minutes of Board meetings throughout the period to identify any issues which were pertinent to 
the audit; and

• 

• 

• 

• 

Our audit procedures were designed to respond to risks of material misstatement in the financial statements, 
recognising that the risk of not detecting a material misstatement due to fraud is higher than the risk of not 
detecting one resulting from error, as fraud may involve deliberate concealment by, for example, forgery, 
misrepresentations or through collusion. There are inherent limitations in the audit procedures performed and the 
further removed non-compliance with laws and regulations is from the events and transactions reflected in the 
financial statements, the less likely we are to become aware of it.

A further description of our responsibilities is available on the Financial Reporting Council’s website at: www.frc.org.
uk/auditorsresponsibilities.  This description forms part of our auditor’s report.

Use of our report

 • This report is made solely to the Parent Company’s members, as a body, in accordance with Chapter 3 of Part 16 

of the Companies Act 2006.  Our audit work has been undertaken so that we might state to the Parent Company’s 
members those matters we are required to state to them in an auditor’s report and for no other purpose. 
To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the Parent 
Company and the Parent Company’s members as a body, for our audit work, for this report, or for the opinions we 
have formed.

Gary Harding
Senior Statutory Auditor
18 June 2021

For and on behalf 

of BDO LLP Statutory 

Auditor Manchester

United Kingdom

BDO LLP is a limited liability 

partnership registered in England 

and Wales (with registered 

number OC305127)

SysGroup plc Annual Report & Accounts 202152

Consolidated 
Statement of 
Comprehensive 
Income

SysGroup plc Annual Report & Accounts 2021Consolidated Statement  
of Comprehensive Income

For the year ended 31 March 2021

Revenue

Cost of sales

Gross profit

Operating expenses before depreciation, amortisation, 
exceptional items and share based payments

 Adjusted EBITDA

Depreciation

Amortisation of intangibles

Exceptional items

Share based payments

Administrative expenses

Operating profit/(loss)

Finance costs

Profit/(loss) before taxation

Taxation

Total comprehensive profit/(loss) attributable to the  
equity holders of the company

Basic earnings per share (EPS)

Diluted earnings per share (EPS)

Notes

4

14

13

8

9

6

12

11

11

2021
Group 
£’000

18,131

(7,630)

10,501

(7,586)

2,915

(722)

(1,294)

(82)

(504)

(10,188)

313

(108)

205

35

240

0.5p

0.5p

53

2020
Group 
£’000

19,492

(8,291)

11,201

(8,387)

2,814

(847)

(1,321)

(475)

(199)

(11,229)

(28)

(206)

(234)

112

(122)

(0.2p)

(0.2p)

SysGroup plc Annual Report & Accounts 2021 
 
 
 
 
 
 
 
54

Consolidated 
Statement 
of Financial 
Position

SysGroup plc Annual Report & Accounts 2021Consolidated Statement  
of Financial Position

As at 31 March 2021

Assets

Non-current assets

Goodwill

Intangible assets

Property, plant and equipment

Current assets

Trade and other receivables

Cash and cash equivalents

Total Assets

Equity and Liabilities

Equity attributable to the equity shareholders of the parent

Called up share capital

Share premium reserve

Treasury reserve

Other reserve

Translation reserve

Retained earnings

Non-current liabilities

Lease liabilities

Bank loan

Deferred taxation

Current liabilities

Trade and other payables

Contract liabilities

Lease liabilities

Contingent consideration

Bank loan

Total Equity and Liabilities

Notes

13 

13 

14

16 

20

18

18

12

17

18

17

18

2021
Group 
£’000

15,554

5,290

1,281

22,125

1,728

3,473

5,201

27,326

494

9,080

(201)

2,832

4

8,403

20,612

190

757

889

1,836

2,683

1,549

230

-

416

4,878

27,326

55

2020
Group 
£’000

15,554

6,188

1,824

23,566

2,726

3,036

5,762

29,328

494

9,080

-

2,328

4

8,163

20,069

441

1,146

1,200

2,787

3,488

1,465

268

1,000

251

6,472

29,328

SysGroup plc Annual Report & Accounts 2021 
 
Consolidated Statement of Financial Position Continued

The financial statements on pages 53 to 94 were approved by the Board and authorised on 18 June 2021.

56

Martin Audcent
Director

Registered number 06172239

SysGroup plc Annual Report & Accounts 202157

Company  
Statement 
of Financial 
Position

SysGroup plc Annual Report & Accounts 202158

Company Statement  
of Financial Position

As at 31 March 2021

Notes

2021 
Company
£’000

2020
Company  
£’000

Assets

Non-current assets

Investments

Intangible assets

Property, plant and equipment

Current assets

Trade and other receivables

Cash and cash equivalents

Total Assets

Equity and Liabilities

Equity attributable to the equity shareholders of the parent

Called up share capital

Share premium reserve

Treasury reserve

Other reserve

Retained earnings

Non-current liabilities

Bank loan

Lease liabilities

Current liabilities

Amounts due to subsidiary undertakings

Trade and other payables

Lease liabilities

Contingent consideration

Bank loan

Total Equity and Liabilities

15

14

16

20

18

18

17

17

18

17

18

24,895

-

133

25,028

285

585

870

24,895

8

194

25,097

314

217

531

25,898

25,628

494

9,080

(201)

2,832

6,308

18,513

757

64

821

5,456

652

40

-

416

6,564

25,898

494

9,080

-

2,328

6,421

18,323

1,146

104

1,250

4,110

655

39

1,000

251

6,055

25,628

SysGroup plc Annual Report & Accounts 2021 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Company Statement of Financial Position Continued

As permitted by section 408 of the Companies Act 2006, the holding Company’s statement of comprehensive 
income has not been included in the financial statements. For the year ended 31 March 2021, the Company made 
a loss of £113,000 (FY20: loss of £159,000). 

59

Martin Audcent
Director

Registered number 06172239

SysGroup plc Annual Report & Accounts 202160

Consolidated 
Statement of 
Changes in Equity

SysGroup plc Annual Report & Accounts 202161

Consolidated Statement 
of Changes in Equity

For the year ended 31 March 2021

Attributable to equity holders of the parent

Share 
capital
£’000

Share 
premium 
reserve 
£’000

Treasury 
reserve 
£’000

As at 1 April 2019

494

9,080

Comprehensive income

Loss for the period

Total Comprehensive income

Distributions to owners

Share options charge

Total Distributions to owners

-

-

-

-

-

-

-

-

At 31 March 2020

494

9,080

As at 1 April 2020

494

9,080

Comprehensive income

Profit for the period

Total Comprehensive income

Distributions to owners

Share buy back

Share options charge

Total Distributions to owners

-

-

-

-

-

-

-

-

-

-

At 31 March 2021

494

9,080

-

-

-

-

-

-

-

-

-

(201)

-

(201)

(201)

Other 
reserve 
£’000

2,129

-

-

199

199

2,328

2,328

-

-

-

504

504

2,832

Translation 
reserve 
£’000

Retained 
earnings 
£’000

Total 
£’000

4

-

-

-

-

4

4

-

-

-

-

-

4

8,285

19,992

(122)

(122)

-

-

(122)

(122)

199

199

8,163

20,069

8,163

20,069

240

240

-

-

-

240

240

(201)

504

303

8,403

20,612

The following describes the nature and purpose of each reserve within equity:

Reserve

Description and purpose

Share Premium Reserve

Amount subscribed for share capital in excess of nominal values.

Other Reserve

Treasury reserve

Translation Reserve

Amount reserved for share based payments to be released over the life of the 
instruments and the equity element of convertible loans.

Company owned shares held for the purpose of settling the exercise of employee 
share options. 

Amount represents differences in relation to the consolidation of subsidiary 
companies which are accounted for in currencies other than the Group’s functional 
currency.

Retained Earnings

All other net gains and losses and transactions with owners not recognised elsewhere.

SysGroup plc Annual Report & Accounts 2021 
 
 
 
 
 
 
 
 
 
 
 
 
62

Company  
Statement 
of Changes 
in Equity

SysGroup plc Annual Report & Accounts 202163

Total 
£’000

18,283

(159)

(159)

199

199

Company Statement  
of Changes in Equity

For the year ended 31 March 2021

Attributable to equity holders of the parent

Share 
capital
£’000

Share 
premium 
reserve 
£’000

Treasury 
reserve 
£’000

Other 
reserve 
£’000

Retained 
earnings 
£’000

As at 1 April 2019

494

9,080

Comprehensive income

Loss for the period

Total Comprehensive income

Distributions to owners

Share options charge

Total Distributions to owners

-

-

-

-

-

-

-

-

At 31 March 2020

494

9,080

As at 1 April 2020

494

9,080

Comprehensive income

Loss for the period

Total Comprehensive income

Distributions to owners

Share buy back

Share options charge

Total Distributions to owners

-

-

-

-

-

-

-

-

-

-

At 31 March 2021

494

9,080

-

-

-

-

-

-

-

-

-

(201)

-

(201)

(201)

2,129

6,580

-

-

199

199

(159)

(159)

-

-

2,328

6,421

18,323

2,328

6,421

18,323

-

-

-

504

504

(113)

(113)

-

-

-

(113)

(113)

(201)

504

303

2,832

6,308

18,513

SysGroup plc Annual Report & Accounts 2021 
 
 
 
 
 
 
 
 
 
 
64

Consolidated 
Statement  
of Cashflows

SysGroup plc Annual Report & Accounts 202165

Consolidated Statement  
of Cashflows

For the year ended 31 March 2021

Notes

13,14

6

12

14

13

10

20

Cashflows used in operating activities

Profit/(loss) after tax

Adjustments for:

Depreciation and amortisation

Finance costs

Share based payments

Taxation credit

Operating cashflows before movement  
in working capital

Decrease in trade and other receivables

Decrease in trade and other payables 

Operating cashflows before interest and tax

Interest paid and amortisation of arrangement fee on loan 
facility

Interest paid on lease liabilities

Taxation paid

Operational cashflows

Cashflows from investing activities

Payments to acquire property, plant & equipment

Payments to acquire intangible assets

Acquisition of subsidiary companies

Amounts received in respect of previous acquisitions

Cash acquired with acquisitions

Net cash used in investing activities

Cashflows from financing activities

Payments for share buy-back

Repayment of loan facility including fees

Capital/principal paid on lease liabilities

Net cash from financing activities

Net increase / (decrease) in cash and cash equivalents

Cash and cash equivalents at the beginning of the year

Cash and cash equivalents at the end of the year

2021
Group  
£’000

2020
Group 
£’000

240

2,016

108

504

(35)

2,833

987

(889)

2,931

(105)

(28)

(98)

2,700

(179)

(396)

(975)

-

-

(122)

2,168

206

199

(112)

2,339

501

(533)

2,307

(161)

(44)

(172)

1,930

(353)

(190)

(1,911)

252

609

(1,550)

(1,593)

(201)

(224)

(288)

(713)

437

3,036

3,473

-

(224)

(453)

(677)

(340)

3,376

3,036

SysGroup plc Annual Report & Accounts 2021 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
66

Company 
Statement  
of Cashflows

SysGroup plc Annual Report & Accounts 202167

Company Statement  
of Cashflows

For the year ended 31 March 2021

Notes

2021
Company  
£’000

2020
Company 
£’000

Cashflows used in operating activities

Loss after tax

Adjustments for:

Depreciation and amortisation

Finance costs

Share based payments

Taxation credit

Operating cashflows before movement  
in working capital

Decrease in trade and other receivables

Increase in trade and other payables 

Operating cashflows before interest and tax

Interest paid and amortisation of arrangement fee on loan 
facility

Interest paid on lease liabilities

Operational cashflows

Cashflows from investing activities

Payments to acquire property, plant & equipment

Acquisition of subsidiary companies

Amounts received in respect of previous acquisitions

Net cash used in investing activities

Cashflows from financing activities

Payments for share buy-back

Repayment of loan facility

Capital/principal paid on lease liabilities

Net cash from financing activities

Net increase / (decrease) in cash and cash equivalents

Cash and cash equivalents at the beginning of the year

Cash and cash equivalents at the end of the year

16

17

14

10

20

(113)

101

87

504

(122)

457

151

1,340

1,948

(105)

(6)

1,837

(32)

(975)

-

(1,007)

(201)

(224)

(37)

(463)

368

217

585

(159)

100

169

199

-

309

148

1,244

1,701

(161)

(8)

1,532

(33)

(1,911)

252

(1,692)

-

(224)

(27)

(251)

(411)

628

217

SysGroup plc Annual Report & Accounts 2021 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
68

Notes to the 
Consolidated 
Financial 
Statements

SysGroup plc Annual Report & Accounts 202169

Notes to the Consolidated  
Financial Statements

For the year ended 31 March 2021

1. Accounting Policies

SysGroup Plc (the ‘Company’) is a Company incorporated and domiciled in the United Kingdom. The Company’s 
registered office is at Walker House, Exchange Flags, Liverpool, L2 3YL. These consolidated financial statements 
comprise the Company and its subsidiaries (together referred to as the ‘Group’).

Statement of Compliance

These Group and Company financial statements have been prepared in accordance with International Financial 
Reporting Standards (IFRSs and IFRIC interpretations) as endorsed by the European Union (“endorsed IFRS”) and with 
those parts of the Companies Act 2006 applicable to companies preparing their accounts under endorsed IFRS.

Basis of Preparation

The principal accounting policies adopted in the preparation of the Financial Statements are set out below. The 
policies have been consistently applied to all the years presented, unless otherwise stated. The consolidated 
financial statements have been prepared under the historical cost basis, except for the revaluation of certain 
financial liabilities which have been valued in accordance with IFRS9. 

The preparation of financial statements in compliance with adopted IFRS requires the use of certain critical 
accounting estimates. It also requires Group management to exercise judgement in applying the Group’s 
accounting policies. The areas where significant judgements and estimates have been made in preparing the 
financial statements and their effect are disclosed in note 2. The financial statements are presented in pounds 
sterling, rounded to the nearest thousand, unless otherwise stated. 

Going Concern

The Directors have prepared the financial statements on a going concern basis which assumes that the Group and 
the Company will continue to meet liabilities as they fall due. 

The Board recognises that the COVID-19 pandemic has had an unprecedented effect on the UK economy and 
despite the recent upturn in growth from the gradual lifting of lockdown restrictions there remains considerable 
uncertainty in economic outlook. 

Over the past twelve months the Group has demonstrated that its operating model is broadly resilient to the 
economic impacts of the pandemic. The Group’s products and services are typically considered to be critical IT 
infrastructure supplies to customers with circa 75% of revenue deriving from contracted managed IT services which 
is a continuous service supply and subject to twelve months to three-year contracts. The Group has a cash balance 
of £3.47m and a net cash position of £1.88m at 31 March 2021. The gross cash has increased by £0.4m since 1 April 
2020 and the net cash has increased by £1.95m in the same period. Net cash includes a £1.2m Senior Term loan with 
Santander which is subject to quarterly loan covenant tests and calculated on a 12-month rolling basis for interest 
cover, net debt to Adjusted EBITDA leverage and debt service cover. All the bank covenants were met in the financial 
year and are forecast to be achieved in the foreseeable future.

The Directors have reviewed the financial forecasts and a Reverse Stress Test model. The Reverse Stress Test model 
has allowed the Board to assess a significant downside scenario set to the point where the bank loan covenants 
would breach. The projected trading forecasts and resultant cashflows, together with the confirmed loan facilities 
and other sources of finance, taking account of reasonably possible changes in trading performance, show that the 
Group can continue to operate within the current facilities available to it.

SysGroup plc Annual Report & Accounts 202170

Notes to the Consolidated Financial Statements Continued

The Directors therefore have a reasonable expectation that the Group has adequate resources to continue in 
operational existence for the foreseeable future and thus they continue to adopt the going concern basis of 
accounting in preparing the financial statements.

New standards and interpretations 

A number of new standards and amendments to standards and interpretations have been issued during the year 
ended 31 March 2021. The Group has adopted all of the new and revised standards and interpretations issued by 
the IASB and the International Financial Reporting Interpretations Committee (IFRIC) of the IASB that are relevant 
to its operations.  Other new amended standards and interpretations issued by the IASB that apply to the financial 
statements do not impact the Group as they are either not relevant to the Group’s activities or require accounting 
which is consistent with the Group’s current accounting policies.

New standards not yet effective

There are a number of standards and amendments to standards, and interpretations which have been issued by 
the IASB and in some cases not yet adopted by the UK Endorsement Board that are effective in future accounting 
periods that the Group has decided not to adopt early. SysGroup plc is currently assessing the impact of these new 
standard and amendments. The Group does not expect any other standards issued by the IASB, but not yet effective, 
to have a material outcome on the Group. 

IFRS16 - Leases

IFRS 16 introduces a single lessee accounting model, where the Group recognises a lease liability and a right of use 
asset for all leases. The group has no significant leasing activities acting as a lessor. The group recognised a right of 
use asset in relation to the lease of motor vehicles, office space and equipment.

At 1 April 2020

Additions

Disposals

Interest expense

Lease payments

At 31 March 2021

Repayment of lease liabilities are analysed as follows:

Due within 1 year

Instalments due after 1 year but no more than 5 years

Instalments due after 5 years

Land & 
Buildings 
£’000

Plant & 
Machinery 
£’000

Motor 
Vehicles 
£’000

523

-

-

19

(182)

360

159

-

(1)

8

(106)

60

27

-

(27)

-

-

-

Total 
£’000

709

-

(28)

27

(288)

420

2021 
£’000

230

190

-

The weighted average incremental borrowing rate applied to lease liabilities on 1 April 2020 was 4%.

Lease liabilities are measured at the present value of the contractual payments due to the lessor over the lease term, with 

the discount rate determined by reference to the rate inherent in the lease unless (as is typically the case) this is not readily 

determinable, in which case the group’s incremental borrowing rate on commencement of the lease is used. Variable lease 

payments are only included in the measurement of the lease liability if they depend on an index or rate. In such cases, the initial 

measurement of the lease liability assumes the variable element will remain unchanged throughout the lease term. Other 

variable lease payments are expensed in the period to which they relate.

SysGroup plc Annual Report & Accounts 2021 
 
 
 
 
 
 
 
 
 
 
 
Notes to the Consolidated Financial Statements Continued

Right of use assets

At 1 April 2020

Additions

Disposals

Depreciation

At 31 March 2021

Basis of consolidation

Land & 
Buildings 
£’000

Plant & 
Machinery 
£’000

Motor 
Vehicles
£’000

494

-

-

(162)

332

328

-

-

(243)

85

18

-

-

(16)

2

71

Total
£’000

840

-

-

(421)

419

Where the Company has control over an investee, it is classified as a subsidiary. The Company controls an investee 
if all three of the following elements are present: power over the investee; exposure to variable returns from the 
investee; and the ability of the investor to use its power to affect those variable returns. Control is re-assessed 
whenever facts and circumstances indicate that there may be a change in any of these elements of control.

The consolidated financial statements present the results of the Company and its subsidiaries (“the Group”) as if 
they formed a single entity. Intercompany transactions and balances between Group companies are therefore 
eliminated in full.

The consolidated financial statements incorporate the results of business combinations using the acquisition 
method. In the statement of financial position, the acquirer’s identifiable assets, liabilities and contingent liabilities 
are initially recognised at their fair values at the acquisition date. The results of acquired operations are included 
in the consolidated statement of comprehensive income from the date on which control is obtained. They are 
deconsolidated from the date on which control ceases.

Business combinations

All business combinations are accounted for by applying the purchase method. On acquisition, all the subsidiaries’ 
assets and liabilities that exist at the date of acquisition are recorded at their fair values reflecting the conditions at 
that date. The results of subsidiaries acquired in the period are included in the income statement from the date on 
which control is obtained.

Goodwill

Goodwill represents the excess of the cost of a business combination over the total acquisition date fair value of 
the identifiable assets, liabilities and contingent liabilities acquired. Goodwill is not amortised but is capitalised 
as an intangible asset with any impairment in carrying value being charged to the consolidated statement of 
comprehensive income. In determining the fair value of consideration, the fair value of equity issued is the market 
value of equity at the date of completion, and the fair value of contingent consideration is based on the expected 
future cashflows based on whether the Directors believe performance conditions will be met and thus the extent to 
which the further consideration will be payable. Where the fair value of identifiable assets, liabilities and contingent 
liabilities exceed the fair value of consideration paid, the excess is credited in full to the consolidated statement of 
comprehensive income on the acquisition date.

SysGroup plc Annual Report & Accounts 202172

Notes to the Consolidated Financial Statements Continued

Impairment of non-financial assets

Impairment tests on goodwill and other intangible assets with indefinite useful economic lives are undertaken 
annually at the financial year end. Other non-financial assets are subject to impairment tests whenever events or 
changes in circumstances indicate that their carrying amount may not be recoverable. Where the carrying value of 
an asset exceeds its recoverable amount (i.e. the higher of value in use and fair value less costs to sell), the asset is 
written down accordingly. 

Where it is not possible to estimate the recoverable amount of an individual asset, the impairment test is carried out 
on the asset’s cash-generating unit (i.e. the lowest Group of assets in which the asset belongs for which there are 
separable identifiable cash flows that are largely independent of the cash flows from the other assets or Groups of 
assets). Goodwill is allocated on initial recognition to each of the Group’s cash-generating units that are expected to 
benefit from the synergies of the combination giving rise to the goodwill.

The estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects 
current market assessments of the time value of money and the risks specific to the asset for which the estimates of 
future cash flows have not been adjusted.

Foreign currencies

Transactions in foreign currencies are recorded using the rate of exchange ruling at the date of the transaction. 
Monetary assets and liabilities denominated in foreign currencies are translated using the rate of exchange ruling 
at the balance sheet date and the gains or losses on translation are included in the consolidated statement of 
comprehensive income. The results of foreign subsidiaries that have a functional currency different from the Group’s 
presentation currency are translated at the average rates of exchange for the year. Assets and liabilities of foreign 
subsidiaries that have a functional currency different from the Group’s presentation currency, are translated at the 
exchange rates prevailing at the balance sheet date. Exchange differences arising from the translation of the results 
of foreign subsidiaries and their opening net assets are recognised as a separate component of equity.

Revenue

Revenue is recognised to the extent that it is probable that the economic benefits associated with the transaction 
will flow into the Group and revenue represents the fair value of amounts received or receivable for goods and 
services provided net of trade discounts and VAT. 

The Group has three principal categories of performance obligation: managed IT services, professional services 
and value-added resale. All customer sales are signed as contracts or orders which separately specify the 
services and products to be delivered and these are mapped to one of the three revenue recognition categories. 
The contracts or orders specify, by service and product, the sales price and the contracted term of the services. 
As such, the separate performance obligations and allocation of transaction price can be identified clearly from 
the customer sales contracts.

The revenue recognition policies can be summarised as follows:

SysGroup plc Annual Report & Accounts 2021Notes to the Consolidated Financial Statements Continued

73

Performance delivery

Revenue recognition

Revenue 
category

Managed 
services

Professional 
services

Contracted managed IT services are delivered 
from an agreed commencement date and for a 
contracted time period, typically three years with 
a twelve-month automatic extension. Managed 
services is comprised of different streams including 
hosting and support but due to the nature of 
this revenue the streams are considered inter-
dependant. The services are delivered uniformly 
over the duration of the contract and invoiced 
either quarterly or monthly in advance of the 
service delivery period. 

Professional services are delivered by a team of 
technical consultants based on a scope of work 
agreed and signed with a customer. The scope 
of work includes a specification of the work to 
be delivered, an estimation of the number of 
consultancy days required, and a sales value based 
on a day rate. Professional services are invoiced 
either in advance of work performed, in arrears 
after the service is delivered or as part of a larger 
project contract milestone.  

Value added 
resale

Value added resale (“VAR”) comprises sales of IT 
hardware, licences and warranties (“products”) 
where the Group satisfies its performance 
obligation by procuring the products from suppliers 
for delivery to the customer. There are no further or 
ongoing obligations to the Group after delivery. The 
sales price for each product is separately specified 
in the customer sales contract. VAR sales are either 
invoiced in full in advance of delivery or invoiced 
according to an agreed contract milestone if part 
of a larger contract.

Revenue is recognised evenly over the duration of 
the contract period based on the sales price as 
specified in the customer sales contract. This is on 
the basis that the customer receives and consumes 
the services evenly over the term of the contract. 
Amounts invoiced in advance of service delivery 
periods are accounted for as contract liabilities 
and recognised as revenue in the Consolidated 
Statement of Comprehensive Income to match the 
period in which the services are delivered.

Revenue is recognised based on chargeable days 
delivered using the sales day rate specified in the 
customer contract. Revenue recognition is therefore 
matched to the timing of when the customer 
receives the benefit of the consultancy services 
which is in line with the day the work is performed. 
The relevant details of customer engagements 
and the time delivered by consultants is recorded 
on the Group’s financial systems.  Professional 
services are either invoiced in arrears for the actual 
days delivered or invoiced in advance. When 
invoiced in advance, the sales value is treated as 
contract liabilities and recognised as revenue in the 
Consolidated Statement of Comprehensive Income 
in the period in which the consultancy days are 
delivered.

Revenue is recognised on delivery of the products 
from the supplier. Invoices are typically raised 
in advance of delivery and treated as contract 
liabilities until delivery has been fulfilled. At this 
point the revenue and associated purchase cost 
is recognised in the Consolidated Statement of 
Comprehensive Income.

For managed services and professional services revenue, these are recognised over time as the entity’s 
performance does not create an asset with an alternative use to the entity and the entity has an enforceable  
right to payment for performance completed to date.

Segmental Reporting 
Operating segments are reported in a manner consistent with the internal reporting provided to the chief operating 
decision maker. The chief operating decision maker has been identified as the Board of Directors.

Alternative profit measures 
In reporting its results, the Directors have presented various alternative profit measures (APMs) of financial 
performance, position or cashflows, which are not defined or specified under the requirements of IFRS. On the basis 
that these measures are not defined by IFRS, they may not be directly comparable with other companies. The key 
APMs that the group uses include recurring revenue as a percentage of revenue, Adjusted EBITDA, Adjusted PBT, 
Adjusted EPS and Net cash.

The Group makes certain adjustments to the statutory profit in order to derive many of these APMs. These include 
exceptional items and share based payments. The group presents as exceptional items on the face of the 
Statement of Comprehensive Income those material items of income and expense which the Directors consider, 
because of their size or nature and expected non-recurrence, merit separate presentation to facilitate financial 

SysGroup plc Annual Report & Accounts 202174

Notes to the Consolidated Financial Statements Continued

comparison with prior periods and to assess trends in financial performance. Exceptional items are included in 
Administration expenses in the Consolidated Statement of Comprehensive Income but excluded from Adjusted 
EBITDA as management believe they should be considered separately to gain an understanding of the underlying 
profitability of the trading businesses on a consistent basis from year to year. 

Financial Instruments 
Financial instruments are classified and accounted for, according to the substance of the contractual  
arrangement, as either financial assets, financial liabilities or equity instruments. An equity instrument is any 
contract that evidences a residual interest in the assets of the Company after deducting all of its liabilities.

Financial Assets 
The Group’s financial assets comprise trade and other receivables and cash and cash equivalents in the 
consolidated statement of financial position. Trade receivables are stated at their nominal value and an expected 
lifetime credit loss will be recognised using the simplified approach and shown in administrative expenses in the 
Consolidated Statement of Comprehensive Income. Impairment reviews for other receivables, including those due 
from related parties, use the general approach whereby twelve month expected credit losses are provided for and 
lifetime credit losses are only recognised where there has been a significant increase in credit risk, by monitoring  
the credit worthiness of the other party. Cash and cash equivalents include cash in hand and deposits held at call 
with banks. 

Share Capital 
Financial instruments issued by the Group are classified as equity only to the extent that they do not meet the 
definition of a financial liability or financial asset. The Group’s ordinary shares are classified as equity instruments 
and are recorded at the proceeds received, net of direct issue costs. Proceeds of any share issue in excess of the 
nominal value of the share capital is recognised within the share premium account.

Financial Liabilities 
The Group classifies its financial liabilities into one of two categories, depending on the purpose for which it was 
acquired. The Group’s accounting policy for each category is as follows: 

•  Fair value through profit or loss 

This category comprises only contingent consideration. They are carried in the statement of financial position  
at fair values with changes in fair value recognised in the consolidated income statement.

•  Other Financial Liabilities 

Other financial liabilities include trade payables and other short-term monetary liabilities, which are initially 
recognised at fair value and subsequently carried at amortised cost using the effective interest rate method.

Fair Value Measurement Hierarchy 
IFRS 9 requires certain disclosures which require the classification of financial assets and financial liabilities 
measured at fair value to reflect the significance of the inputs used in making the fair value measurement.  

The fair value hierarchy has the following levels:
a.  Quoted prices in active markets for identical assets or liabilities (Level 1)
b. 

Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly 
(i.e. as prices) or indirectly (i.e. derived from prices) (Level 2); and
Inputs from the asset or liability that are not based on observable market data (Level 3)

c. 
The level in the fair value hierarchy within which the financial asset or financial liability is categorised is determined 
on the basis of the lowest level input that is significant to the fair value measurement. Financial assets and financial 
liabilities are classified in their entirety into only one of the three levels.

Share Based Payments 
The fair value of employee options, along with any share warrants granted, is charged to the consolidated statement 
of comprehensive income with a corresponding increase in equity. The fair value is measured at grant date and 
spread over the period during which the employees become unconditionally entitled to the options. The fair value of 
the options granted is measured using the Black Scholes pricing model, considering the terms and conditions upon 

SysGroup plc Annual Report & Accounts 202175

Notes to the Consolidated Financial Statements Continued

which the options were granted. The fair value of warrants is also reviewed to the extent that exercise of the warrants 
is considered likely. 

Property Plant and Equipment 
Items of property, plant and equipment are stated at cost less depreciation. Depreciation is provided at annual rates 
calculated to write off the cost less estimated residual value of each asset over its expected useful life, as follows:

Office equipment

20% – 33.3% straight line

Motor vehicles

Freehold property

25% straight line

2% straight line

Right of use assets 

over the period of the lease

Investment in Subsidiaries 
Fixed asset investments in the Parent Company are shown at cost less any provision for impairment as necessary.

Research and Development 
Research expenditure is written off to the consolidated statement of comprehensive income in the year in which 
the expenditure occurs. Development expenditure is treated in the same way unless the Directors are satisfied as to 
the technical, commercial and financial viability of individual projects, there is an intention to complete and sell the 
product and the costs can be easily measurable. In this situation, the expenditure is capitalised, and the amortised 
expense is included in administrative expenses in the Consolidated Statement of Comprehensive Income over the 
years during which the Group is to benefit.

Intangible Assets 
Intangible assets are recognised on business combinations if they are separable from the acquired entity or give 
rise to other contractual/legal rights. The amounts ascribed to such intangibles are arrived at by using appropriate 
valuation techniques (see section related to critical estimates and judgements below).

The significant intangibles recognised by the Group, their estimated useful economic lives and the methods used  
to determine the cost of intangibles acquired in business combinations are as follows:

Intangible asset 

Estimated UEL

Valuation method

Customer relationships

Software

System development

5-7 years

3-5 years

5 years

Estimated discounted cash flow

Cost less amortisation

Cost less amortisation

Deferred Taxation 
Deferred tax assets and liabilities are recognised where the carrying amount of an asset or liability in the 
consolidated statement of financial position differs from its tax base, except for differences arising on: 

•  the initial recognition of goodwill; 
•  the initial recognition of an asset or liability in a transaction which is not a business combination  

• 

and at the time of the transaction affects neither accounting or taxable profit; and 
investments in subsidiaries and jointly controlled entities where the Group is able to control the timing of  
the reversal of the difference and it is probable that the difference will not reverse in the foreseeable future. 

Recognition of deferred tax assets is restricted to those instances where it is highly probable that relief against 
taxable profit will be available. 

The amount of the asset or liability is determined using tax rates that have been enacted or substantively enacted 
by the reporting date and are expected to apply when the deferred tax liabilities/(assets) are settled/(recovered). 

Deferred tax assets and liabilities are offset when the Group has a legally enforceable right to offset current tax 
assets and liabilities and the deferred tax assets and liabilities relate to taxes levied by the same tax authority on 
either the same taxable Group Company; or different Group entities which intend either to settle current tax assets 

SysGroup plc Annual Report & Accounts 202176

Notes to the Consolidated Financial Statements Continued

and liabilities on a net basis, or to realise the assets and settle the liabilities simultaneously, in each future period  
in which significant amounts of deferred tax assets or liabilities are expected to be settled or recovered. 

Deferred tax liabilities are recognised on intangible assets and other temporary differences recognised in business 
combinations.

2. Significant Accounting Estimates & Judgements

The preparation of this financial information requires management to make estimates and judgements that affect 
the amounts reported for assets and liabilities at the period end date and the amounts reported for revenues and 
expenses during each period. The nature of the estimation or judgement means that actual outcomes could differ 
from the estimates and judgements taken in the preparation of the financial statements. 

Significant Accounting Estimates 

• 

Impairment of goodwill and other intangibles 
The Group tests goodwill for impairment on an annual basis in line with the accounting policy noted above.  
This involves judgement regarding the future development of the business and the estimation of the level of future 
profitability and cash flows to support the carrying value of goodwill. An impairment review has been performed 
at the reporting date taking into account sensitivities around future business performance, covering a range of 
outcomes and risks over levels of revenue, cost and cash generation.  No impairment has been identified. More 
details including carrying values are included in note 13. 

•  Valuation of intangible assets acquired in business combinations 

Determining the fair value of customer relationships acquired in business combinations requires estimation  
of the value of the cash flows related to those relationships and a suitable discount rate in order to calculate  

Significant Accounting Judgements 

•  Going concern 

The Board recognises that the Group is trading in an economy that has suffered a significant downturn following 
the onset of the COVID-19 pandemic and there’s considerable uncertainty in the timing and rate of economic 
recovery. Management have to exercise judgement in the preparation of financial forecasts particularly on the 
level of future sales, customer contract uplifts and cancellations, and working capital assumptions. The Directors 
have reviewed the Group’s financial forecasts and a Reverse Stress Test model in order to assess the Group’s 
business viability and to form a judgement on going concern. Having reviewed the forecasts the Board were 
satisfied that the Group remains a going concern. 

•  Revenue  

Management make judgements in determining the appropriate application of revenue recognition policies  
to the sale of services and products. An explanation of the Group’s revenue recognition policy is shown in note 1. 

•  Assessment of CGU’s and carrying value of intangible assets  

A CGU is the smallest identifiable Group of assets that generate cash inflows that are largely independent of the 
cash inflows from other assets or Groups of assets and the Board of Directors use judgement to identify the CGUs 
of the Group. The Board have reviewed the Group’s CGU’s this year and exercised their judgement to amend the 
CGUs following the integration of previously acquired businesses and changes to the Group’s management and 
reporting structure in the current financial year. The Board have concluded that the Group has a single CGU of 
“Managed IT Services”.  

•  Useful economic lives of intangible assets 

Intangible assets are amortised over their useful economic lives. Useful lives are based on management’s 
estimates of the period over which the assets will generate revenue, which are periodically reviewed for continued 
appropriateness. Changes to estimates can result in changes in the carrying values and hence amounts charged 

SysGroup plc Annual Report & Accounts 202177

Notes to the Consolidated Financial Statements Continued

to the income statement in particular periods which could be significant. The Group have capitalised system 
development expenditure in the current and previous financial year in relation to Project Fusion, a project to 
integrate all of the legacy business systems into one new CRM, Marketing, Projects, Billing & Service Desk system. 
Phase I of Project Fusion went live during the current period and the System Development intangible asset is being 
amortised over a five-year useful life which the Directors consider appropriate for the Group’s core business 
system.. 

• 

IFR16 - Leases 
Management make judgements in their assessment of lease contract agreements to ensure the appropriate 
lease accounting recognition under IFRS16 – Leases. The main elements of judgement are:
•  Determining the inherent rate of interest which applies to each lease or family of leases with similar 

characteristics;

•  Establishing whether or not it is reasonably certain that an extension option will be exercised; and
•  Considering whether or not it is reasonably certain that a termination option will not be exercised.

3. Financial Instruments – Risk Management

The Group’s financial instruments comprise cash and liquid resources and various items such as trade receivables 
and trade payables that arise directly from its operations. There have been no substantive changes in the Group’s 
objectives, policies and processes for managing those risks or the methods used to measure them from previous 
periods. The Group’s objective is to ensure adequate funding for continued growth and expansion. 
All the Group’s financial instruments are carried at amortised cost with the exception of contingent consideration.  
There is no material difference between the carrying and fair value of its financial instruments, in the current or  
prior year, due to the instruments bearing interest at fixed rates or being of short term nature.

The Group faces a financial risk that such financial assets are not recovered but a provision is made where 
recoverability is in doubt.

A summary of financial instruments held by category is shown below:

                                       Group

Financial assets

Assets held at amortised cost

Cash and cash equivalents

Amounts due from subsidiaries

Trade receivables

Total financial assets

Financial liabilities

Amortised cost

Trade and other payables

Amounts due to subsidiaries

Loans and other borrowings

At fair value

Contingent consideration

Total financial liabilities

2021
£’000

3,473

-

916

4,389

1,801

-

1,593

3,394

-

3,394

2020
£’000

3,036

-

1,427

4,463

2,778

-

2,106

4,885

1,000

5,885

Company

2021
£’000

585

-

-

585

546

5,456

1,278

7,280

-

7,280

2020 
£’000

217

176

-

393

569

4,110

1,540

6,219

1,000

7,219

SysGroup plc Annual Report & Accounts 2021 
Notes to the Consolidated Financial Statements Continued

Contingent consideration

At 1 April

Credited to the income statement

Certus IT acquisition

At 31 March

78

2020 
£’000

1,000

-

-

1,000

2021
£’000

1,000

(25)

(975)

-

Liquidity Risk
•  Liquidity risk arises from the Group’s management of working capital and the finance charges and principal 

repayments on its debt instruments. It is the risk that the Group will encounter difficulty in meeting its financial 
obligations as they fall due.

The Group’s policy is to prepare periodic working capital forecasts, allowing an assessment of the cash requirements 
of the Group and Company, to manage liquidity risk. Cash resources are managed in accordance with planned 
expenditure forecasts and the Directors have regard to the maintenance of sufficient cash resources to fund the 
Group and Company’s immediate operating requirements and capital expenditure.

The following table sets out the contractual maturities (representing undiscounted contractual cashflows)  
of financial liabilities:

Group

At 31 March 2021

Trade and other payables

Loans and borrowings

Total

At 31 March 2020

Trade and other payables

Contingent consideration

Loans and borrowings

Total

Company

At 31 March 2021

Trade and other payables

Amounts due to subsidiaries

Loans and borrowings

Total

Up to 
3 months
£’000

Between
3 and 
12 months
£’000

Between
1 and  
2 years
£’000

Between
2 and  
5 years
£’000

Over
5 years
£’000

1,801

155

1,956

2,778

1,000

123

3,901

Up to 
3 months
£’000

546

5,456

108

6,110

-

464

464

-

-

396

396

-

580

580

-

-

830

830

-

394

394

-

-

757

757

Between
3 and 
12 months
£’000

Between
1 and  
2 years
£’000

Between
2 and  
5 years
£’000

-

-

323

323

-

-

432

432

-

-

415

415

-

-

-

-

-

-

-

Over
5 years
£’000

-

-

-

-

SysGroup plc Annual Report & Accounts 202179

Notes to the Consolidated Financial Statements Continued

Company
Company

At 31 March 2021
At 31 March 2020

Trade and other payables
Trade and other payables

Amounts due to subsidiaries
Amounts due to subsidiaries

Contingent consideration
Contingent consideration

Loans and borrowings
Loans and borrowings

Total
Total

Up to 
Up to 
3 months
3 months
£’000
£’000

Between
Between
3 and 
3 and 
12 months
12 months
£’000
£’000

Between
Between
1 and  
1 and  
2 years
2 years
£’000
£’000

Between
Between
2 and  
2 and  
5 years
5 years
£’000
£’000

Over
Over
5 years
5 years
£’000
£’000

569
569

4,110
4,110

1,000
1,000

96
96

5,735
5,735

-
-

-
-

-
-

299
299

299
299

-
-

-
-

-
-

389
389

389
389

-
-

-
-

-
-

756
756

756
756

-
-

-
-

-
-

-
-

-
-

Interest Rate Risk
The Group seeks to minimise exposure to interest rate risk by borrowing at a mix of fixed and floating interest rates 
appropriate to the nature and term length of borrowings. The Group has not completed a sensitivity analysis on its 
interest rate risk, as any sensitivity would be immaterial to the user of the financial statements.

Credit Risk
Credit risk is the risk of financial loss to the Group if a customer or counterparty to a financial instrument fails to meet 
its contractual obligations and arises principally from the Group’s receivables from customers. The Group’s exposure 
to credit risk is influenced mainly by the individual characteristics of each customer. The Group receives payments 
either from automated banking receipts or from customers generally paying on 30-day credit terms. The Group  
has a dedicated credit control function to manage customer payments and uses an external credit rating agency  
to assess customers and prospects for creditworthiness. Doubtful debts are provided for in accordance with IFRS9.  
For cash and cash equivalents, the Group only uses recognised banks with high credit ratings of a negative or above 
on the standard and poor’s rating system.

Capital Disclosures
The Group monitors capital which comprises all components of equity (i.e. share capital, share premium and 
retained earnings).

The Group’s objectives when maintaining capital are to safeguard the entity’s ability to continue as a going concern, 
so that it can provide returns for shareholders in future periods and benefits for other stakeholders, and to provide 
an adequate return to shareholders by pricing products and services commensurately with the level of risk. The 
Group sets the amount of capital it requires in proportion to risk. The Group manages its capital structure and 
adjusts it in the light of changes in economic conditions and the risk characteristics of the underlying assets.

4. Segmental Analysis

The chief operating decision maker for the Group is the Board of Directors. The Group reports in two segments:

•  Managed IT Services 

This segment provides all forms of managed services to customers and includes professional services. 

•  Value Added Resale 

This segment provides all forms of sales where the business sells products and licences from supplier partners.

The monthly management accounts reported to the Board of Directors are reviewed at a consolidated level with 
the operating segments representative of the business model for growth of recurring contract income in Managed 
IT Services and VAR sales as a complementary business activity. The Board review the results of the operating 
segments at a revenue and gross profit level since the Group’s management and operational structure supports 
both operational segments as Group functions. In this respect, assets and liabilities are also not reviewed on a 
segmental basis. All assets are located in the UK.

SysGroup plc Annual Report & Accounts 2021Notes to the Consolidated Financial Statements Continued

All segments are continuing operations and there are no transactions between segments.

Revenue by operating segment

Managed IT Services

Value Added Resale

Total

2021
£’000

14,344

3,787

18,131

2021
%

79%

21%

 100%

2020
£’000

15,092

4,400

19,492

No individual customer accounts for more than 6% of the Group’s revenue.

The revenue by geographic location for where services are delivered to customers is shown below.

UK

Rest of World

Total

Revenue

Managed IT Services 

Value Added Resale 

Total

Gross profit

Managed IT Services 

Value Added Resale 

Total

2021
£’000

18,091

40

18,131

2021
%

100%

0%

 100%

2020
£’000

19,310

182

19,492

2021
£’000

14,344

3,787

18,131

9,593

907

10,501

80

2020
%

77%

23%

 100%

2020
%

99%

1%

 100%

2020
£’000

15,092

4,400

19,492

10,281

920

11,201

There were no sales between the two business segments, and all revenue is earned from external customers. The 
business segments’ gross profit is reconciled to profit before taxation as per the consolidated income statement. The 
Group’s overheads are managed centrally by the Board and consequently there is no reconciliation to profit before 
tax at a segmental level.

Assets and liabilities related to contracts with customers 
The Group has recognised the following assets and liabilities related to contracts with customers

Current contract liabilities relating to deposits from customers

Release of contract liability recognised in revenue which was included in the contract 
liability balance at the beginning of the year

2021
£’000

1,549

1,465

2020
£’000

1,465

1,238

The Group expect to recognise all such revenue within twelve months of the balance sheet date.

SysGroup plc Annual Report & Accounts 2021 
 
  
 
Notes to the Consolidated Financial Statements Continued

5. Operating Profit

Operating profit is after charging the following:

Auditor’s remuneration:

Group: 

Audit

Other advisory

Company: 

Audit

Depreciation of tangible fixed assets

Amortisation of Intangible assets

Staff costs (note 7)

Share based payments (note 9)

Short term lease costs

Exceptional items (note 8)

6. Finance Expense

Interest payable on lease liabilities

Interest payable on bank loan

Arrangement fee amortisation on bank loan

Total

81

2021
£’000

2020
£’000

64

12

4

722

1,294

5,315

504

38

82

2021
£’000

27

53

28

108

68

16

4

847

1,321

6,544

199

55

475

2020
£’000

45

134

27

206

SysGroup plc Annual Report & Accounts 2021 
 
82

Notes to the Consolidated Financial Statements Continued

7. Staff Numbers & Costs

The average monthly number of full-time persons employed by the Group, including Executive Directors during  
the year was:

Technical Support

Sales and Marketing

Administration

Total

2021

2020

81

20

15

116

84

22

14

120

The aggregate payroll costs including Executive Directors and excluding Non-Executive Directors were as follows:

Wages and salaries

Social security costs

Benefits in kind

Pension benefits

Share based payment expense

Total

2021
£’000

4,631

508

50

126

504

2020
£’000

5,757

627

59

101

199

5,819

6,743

Total staff costs for the Company are £3,497,000 (FY20: £2,781,000) and average staff numbers for the Company are 
73 (FY20: 60). 

Directors

Fees and salaries

Social security costs

Benefits in kind

Pension benefits contributions

Share based payment expense

Total

2021
£’000

552

53

3

14

464

1,086

2020
£’000

520

48

3

14

186

771

Key management personnel are those persons having authority and responsibility for planning, directing and 
controlling the activities of the Group, they are the Directors of the Company.
The emoluments of the highest paid Director are £261,000 (FY20: £250,000).

The Group does not operate a defined benefits pension scheme and Executive Directors who are entitled to receive 
pension contributions may nominate a defined contribution scheme into which the Company makes pension 
contributions.  

The fees relating to Non-Executive Directors are in some cases payable to third parties in connection with the 
provision of their services. The balance outstanding at 31 March 2021 was £10,000 (FY20: £10,000).

SysGroup plc Annual Report & Accounts 2021Notes to the Consolidated Financial Statements Continued

8. Exceptional Items 

Acquisitions

Integration and restructuring

Total

83

2020
£’000

85

390

475

2021
£’000

-

82

82

The Group has incurred exceptional costs during the year of £82,000 (FY20: £475,000) which are in relation to the exit 
of the Bristol office and employee costs incurred from the integration of the senior management team.  

9. Share Based Payments & Warrants

The Company has granted share options to the Executive Directors under LTIP Schemes and Group employees under 
an EMI Scheme. The Directors have the discretion to grant options to subscribe for ordinary shares up to a maximum 
of 10 per cent of the Company’s issued share capital. For new share options issued in the year, the volatility was 
estimated using the previous twelve months of the Group’s share price. 

EMI Scheme
Share options can be granted to employees of the Group at the discretion of and with approval from the 
Remuneration Committee. For EMI share options to vest the employee has to be employed by the Group at the 
vesting date. The weighted average exercise price of options in issue is 28.2p per share.

Grant date

Exercise period

17/03/2014

21/02/2016

02/03/2018

26/11/2018

16/04/2020

Total

17/03/17 to 11/12/24

21/02/16 to 20/02/26

02/03/21 to 01/03/28

26/11/21 to 25/11/28

16/04/23 to 15/04/30

Exercise 
price

60.0p

55.2p

35.5p

42.5p

1.0p

At 
31 March 
2020

3,750

11,875

30,000

311,000

No. of Ordinary Shares

Granted

Waived

At 
31 March 
2021

3,750

11,875

30,000

-

-

-

(71,000)

240,000

-

-

-

-

-

450,000

(300,000)

150,000

356,625

450,000

(371,000)

435,625

The options have been valued, using the Black Scholes method, using the following assumptions:

Number of instruments granted

3,750

11,875

30,000

240,000

150,000

Grant date

Expiry date

Contract term (years)

Exercise price

Share price at granting

Annual risk-free rate (%)

Annual expected dividend yield (%)

Volatility (%)

17-Mar-14

21-Feb-16

02-Mar-18

26-Nov-18

16-Apr-20

17-Mar-17

20-Feb-19

01-Mar-21

26-Nov-21

16-Apr-23

10

60p

85p

5.0%

0%

24%

10

55.2p

70.8p

5.0%

0%

24%

10

35.5p

35.5p

5.0%

0%

24%

17.2p

10

42.5p

42.5p

5.0%

0%

24%

10

1.0p

27.0p

5.0%

0%

24%

20.5p

26.4p

Fair value per grant instrument

29.0p

40.4p

SysGroup plc Annual Report & Accounts 2021 
84

Notes to the Consolidated Financial Statements Continued

Executive LTIP Options
The Remuneration Committee is responsible for establishing the Executive LTIP Schemes and also sets the targets 
by which the performance of the Executive Directors is measured. The award of share options to the Executive 
Directors is governed by the LTIP Scheme Rules. Further information on the Schemes is presented in the Directors’ 
Remuneration report. The weighted average exercise price of options in issue is 1.0p per share. 

 Executive LTIP Options

No. of Ordinary Shares

Grant date

28/06/2018

16/07/2018

15/07/2019

08/07/2020

Total

Exercise period

08/07/20 to 28/06/28

08/07/20 to 16/07/28

08/07/20 to 14/07/29

08/07/22 to 07/07/30

Exercise 
price

1.0p

1.0p

1.0p

1.0p

At 
31 March 
2020

750,000

450,000

400,000

-

-

-

-

400,000

1,600,000

400,000

Granted

Waived

At 
31 March 
2021

750,000

450,000

400,000

400,000

2,000,000

-

-

-

-

-

Number of instruments granted

750,000

450,000

400,000

400,000

Grant date

Exercise date

Contract term (years)

Share price at granting

Annual risk-free rate (%)

Annual expected dividend yield (%)

Volatility (%)

Fair value per grant instrument

28-Jun-18

16-Jul-18

15-Jul-19

08-Jul-20

08-Jul-20

08-Jul-20

08-Jul-20

08-Jul-22

10

1.0p

41.5p

5.0%

24%

40.9p

10

1.0p

46.5p

5.0%

24%

43.7p

10

1.0p

42.0p

5.0%

24%

41.4p

10

1.0p

33.0p

5.0%

24%

32.4p

Share warrants
At 31 March 2021 there were 140,000 outstanding warrants to subscribe for the ordinary share capital of the Company, 
of which 2,500 were held by Michael Edelson, Non-Executive Director.

Grant date

09/01/2012

No. of Warrants and Exercise price

Exercise period

08/01/2022

200p

140,000

The fair value of the warrants has been calculated at 0.36p based on the following assumptions – share price at 
granting 50p, annual risk-free rate 1.5%, and volatility 20%. No provision has been made for the warrants in shared 
based payments.

SysGroup plc Annual Report & Accounts 2021 
85

Notes to the Consolidated Financial Statements Continued

10. Acquisitions

In February 2019, the Company acquired 100% of the share capital of Certus IT Limited (“Certus”), and the parties 
agreed an earn-out mechanism for a period of twelve months post-acquisition based on profit performance 
targets. In February 2020 the earn-out period was completed and Certus successfully achieved the maximum 
EBITDA target. The company paid £975,000 to the Sellers in full settlement of the contingent consideration during H1 
FY21.

11. Earnings Per Share

Profit/(loss) for the financial year attributable to shareholders

Weighted number of issued equity shares 

2021

2020

£240,000

(£122,050)

      49,234,036 

      49,419,690 

Weighted number of equity shares for diluted EPS calculation

      51,811,233 

      51,734,950 

Adjusted basic earnings per share (pence)

Basic earnings per share (pence)

Diluted earnings per share (pence)

 3.5p 

 0.5p 

 0.5p 

 3.4p 

(0.2p)

(0.2p)

The weighted number of issued equity shares and the weighted number of shares for the diluted calculation both 
exclude the Treasury shares held by the Company in accordance with accounting standards.

Profit/(loss) after tax used for basic earnings per share

Amortisation of intangible assets

Exceptional items

Share based payments

Tax adjustments

2021
£’000

2020
£’000

240

                (122)

1,294

                 1,321 

                 82 

                 475 

504

                 199 

(376)

(216)

Adjusted profit used for Adjusted Earnings per Share

              1,744 

                 1,657 

12. Taxation

Current tax

Current tax - current year

Adjustments in respect of prior years

Total current tax charge

Deferred tax

Deferred tax - temporary differences

Deferred tax credit

Total tax credit

2021
£’000

2020
£’000

260

16

276

(311)

(311)

(35)

128

(107)

21

(133)

(133)

(112)

SysGroup plc Annual Report & Accounts 2021 
 
86

Notes to the Consolidated Financial Statements Continued

The effective tax rate for the year to 31 March 2021 is lower (2020: lower) than the standard rate of corporation tax in 
the UK. The differences are explained below:

Profit/(loss) on ordinary activities before tax

Loss on ordinary activities before taxation multiplied by the standard rate of UK corporation 
tax of 19% (2019:19%)

Effects of:

Expenses not deductible

Prior year adjustment

Re-measurement of deferred tax due to changes in UK rate

Deferred tax asset on share-based payments

Use of brought forward losses

Total tax credit

The Group recognised deferred tax assets and liabilities as follows:

Deferred tax liability on customer relationships

Deferred tax asset on share-based payments

Capital allowances timing differences

Deferred tax liability

2021
£’000

2020
£’000

            205

            (234)

39

53

17

51

(122)

(73)

(44)

25

(107)

85

-

(71)

             (35)

             (112)

2021
£’000

(927)

122

(84)

(889)

2020
£’000

(1,149)

-

(51)

(1,200)

Recognition of deferred tax assets is restricted to those instances where it is highly probable that relief against 
taxable profit will be available. The movement in the deferred tax account during the year was:

The movement in the deferred tax account during the year was: 

Capital 
allowances timing          
differences
£’000

Customer 
relationships
£’000

Balance at 1 April 2020

Credited to statement of comprehensive income

Deferred tax recognised on acquired intangible assets

Balance at 31 March 2021

(51)

(33)

122

38

(1,149)

222

-

(927)

Total
£’000

(1,200)

189

122

(889)

Factors affecting future tax charges:
Deferred tax balances are recognised at 19% (2020: 17%) due to the cancellation of the planned reduction in tax rate 
to 17%. The government further announced in the Spring Budget 2021 that from 1 April 2023, the corporation tax rate 
would increase to 25% from 2023.

SysGroup plc Annual Report & Accounts 2021 
Notes to the Consolidated Financial Statements Continued

87

Total
£’000

23,939

(87)

1,469

25,321

25,321

396

25,717

2,258

1,321

3,579

3,579

1,294

4,873

Systems 
Development
£’000

Software
Licences
£’000

Customer
Relationships
£’000

Positive
Goodwill
£’000

223

184

-

407

407

395

802

206

9

215

215

49

264

192

538

198

6

-

204

204

1

205

136

45

181

181

20

201

23

4

8,010

-

1,146

9,156

9,156

-

9,156

1,916

1,267

3,183

3,183

1,225

4,408

5,973

4,748

15,508

(277)

323

15,554

15,554

-

15,554

-

-

-

-

-

-

15,554

15,554

21,742

20,844

13. Intangible Assets

Cost

At 1 April 2019

Additions

Acquisitions

At 31 March 2020

At 1 April 2020

Additions

At 31 March 2021

Accumulated amortisation

At 1 April 2019

Charge for the year

At 31 March 2020

At 1 April 2020

Charge for the year

At 31 March 2021

Net book value

At 31 March 2020

At 31 March 2021

All amortisation and impairment charges are included in the depreciation, amortisation and impairment of non-
financial assets classification, which is disclosed as administrative expenses in the statement of comprehensive 
income. Customer relationships have a remaining amortisation period of between 2 and 7 years.

Cash-Generating Units
Goodwill and intangible assets are allocated to CGUs in order to be assessed for potential impairment. During the 
year the Directors reconsidered the CGUs within the Group following the unification of all Group management, 
systems, reporting and operations. The Group has a Senior Leadership Team that manages the SysGroup business 
within a single operational and delivery structure having fully integrated the previously acquired Certus IT and Hub 
Network Services (“HNS”) businesses. The Board of Directors review the financial and operating performance of the 
Group as a single performing unit which reflects how the business is managed and controlled. On 31 March 2021, the 
businesses, assets and liabilities of Certus IT and HNS were hived up to SysGroup Trading Limited. 

In view of these developments, the Directors concluded that the CGUs which represented these businesses at the 
“statutory entity” level were no longer appropriate and that the Group has a single CGU of “Managed IT Services”. As 
the Group acquires new businesses, they will form their own CGU until they have been integrated into the Group’s 
core operational structure. 

SysGroup plc Annual Report & Accounts 2021 
 
 
 
 
Notes to the Consolidated Financial Statements Continued

The allocation of goodwill and carrying amounts of assets for each CGU is as follows:

Managed IT Services

Certus IT

HNS

Total

Allocation of goodwill

Carrying value of assets

2021
£’000

15,554

-

-

15,554

2020
£’000

9,727

5,504

323

15,554

2021
£’000

19,331

-

-

19,331

88

2020
£’000

10,892

8,341

1,378

20,611

Impairment Review
When assessing impairment, the recoverable amount of each CGU is based on value-in-use calculations (VIU). VIU 
calculations are an area of material management estimate as set out in note 2. These calculations require the use 
of estimates, specifically: pre-tax cash flow projections; long-term growth rates; and a pre-tax discount rate. Cash 
flow projections are based on the Group’s detailed annual operating plan for the forthcoming financial year which 
has been approved by the Board.

The VIU calculation is determined based on a discounted cash flow basis and is allocated to individual cash 
generating units. Cash flows beyond the forthcoming financial year use estimated growth rates which are stated 
below. The assumptions for growth rates and margins are based on management’s experience of growth and 
knowledge of the industry sector, markets and our own internal opportunities for growth. The projections beyond 
five years use an estimated long-term growth rate of 2.5% (FY20: 2.5%) for revenue. This represents management’s 
best estimate of a long-term annual growth rate aligned to an assessment of long-term GDP growth rates. A higher 
sector-specific growth rate would be a valid alternative estimate. A different set of assumptions may be more 
appropriate in future years dependent on changes in the macroeconomic environment.

The discount rates used are based on management’s calculation of the WACC using the capital asset pricing 
model to calculate the cost of equity. The same rate is used for each CGU in the VIU calculation and the rates reflect 
management’s assessment on the level of relative risk in each respective CGU. Discount rates can change relatively 
quickly for reasons both inside and outside management control. Those outside management direct control 
or influence include changes in the Group’s Beta, changes in risk free rates of return and changes in Equity Risk 
Premia. Matters inside management control are the delivery of performance in line with plans or budgets and the 
production of high or low risk plans.

At the yearend reporting date, goodwill was reviewed for impairment in accordance with IAS 36 “Impairment of 
Assets” and no impairment charges arose as a result of this review.

The assumptions used for the impairment review are detailed below. The CGU has over 70% headroom of VIU 
compared to the carrying value of assets. For this headroom to reduce to nil, the discount rate would have to 
increase to 14.9% for Managed IT Services, or future CGU profits would have to be significantly below current forecast 
levels. The CGU has been tested for profit sensitivity and would remain with VIU headroom in the event of zero 
revenue growth being achieved in years 2-5.      

SysGroup plc Annual Report & Accounts 2021Notes to the Consolidated Financial Statements Continued

89

2021

Discount rate

Revenue growth rate year 2 to year 5

Terminal growth rate

2020

Discount rate

Revenue growth rate year 2 to year 5

Terminal growth rate

14. Property Plant & Equipment

Cost

At 1 April 2019

IFRS16 adoption

Additions

Acquisition of subsidiary

Disposals

At 31 March 2020

At 1 April 2020

Additions

At 31 March 2021

Accumulated depreciation

At 1 April 2019

IFRS16 adoption

Charge for the year

Disposals

At 31 March 2020

At 1 April 2020

Charge for the year

At 31 March 2021

Net book value

At 31 March 2019

At 31 March 2020

At 31 March 2021

Managed IT 
Services

Certus IT

HNS

9.50%

5.00%

2.50%

11.00%

5.00%

2.50%

Freehold 
Property
£’000

382

-

-

-

-

382

382

-

382

1

-

8

-

9

9

8

17

381

373

365

-

-

-

11.00%

5.00%

2.50%

Motor  
Vehicles
£’000

73

(73)

-

-

-

-

-

-

-

40

(40)

-

-

-

-

-

-

33

-

-

-

-

-

11.00%

5.00%

2.50%

Total 
£’000

3,041

512

687

103

(60)

4,283

4,283

179

4,462

1,621

-

847

(9)

2,459

2,459

722

3,181

1,420

1,824

1,281

Office
Equipment 
£’000

Right of  
Use Lease 
£’000

2,586

(1,083)

353

103

-

1,959

1,959

179

2,138

1,580

(679)

447

-

1,348

1,348

293

1,641

1,006

611

497

-

1,668

334

-

(60)

1,942

1,942

-

1,942

-

719

392

(9)

1,102

1,102

421

1,523

-

840

419

SysGroup plc Annual Report & Accounts 2021Notes to the Consolidated Financial Statements Continued

90

Company 

Cost

At 1 April 2019

Additions

Adoption of IFRS16

At 31 March 2020

At 1 April 2020

Additions

At 31 March 2021

Accumulated depreciation

At 1 April 2019

Charge for the year

At 31 March 2020

At 1 April 2020

Charge for the year

At 31 March 2021

Net book value

At 31 March 2019

At 31 March 2020

At 31 March 2021

15. Investments 

Company

Investment in subsidiaries

At start of year 

Certus consideration adjustment 

Additions 

At 31 March

Office 
Equipment 
£’000

Right of  
Use Lease
£’000

Total
£’000

204

33

-

237

237

32

269

109

56

165

165

58

223

95

72

46

-

-

157

157

-

-

157

-

35

35

35

35

70

-

122

87

204

33

157

394

394

32

426

109

91

200

200

93

293

95

194

133

2021
£’000

2020 
£’000

24,895

23,235

-

-

(251)

1,911

24,895

24,895

The recoverable amounts have been determined from discounted cash flow calculations based on cash 
flow projections from the approved annual operating plan covering the period to 31 March 2022. The principal 
assumptions can be found in note 13. 

SysGroup plc Annual Report & Accounts 2021 
91

Notes to the Consolidated Financial Statements Continued

The Company’s subsidiary undertakings all of which are wholly owned and included in the consolidated accounts are:

Undertakings

SysGroup Trading Limited

Certus IT Limited

Hub Network Services Limited

Netplan LLC*

Netplan Internet Solutions Limited

Rockford IT Limited

System Professional Limited

SysGroup (DIS) Limited

Node Group Limited

Registration

Principal activity

England & Wales

Managed Services 

England & Wales

England & Wales

USA

England & Wales

England & Wales

England & Wales

England & Wales

England & Wales 

Non-trading

Non-trading

Non-trading

Dormant

Dormant

Dormant

Dormant

Dormant

*Netplan LLC is a wholly owned subsidiary of Netplan Internet Solutions Limited

TNetplan Group Limited, SysGroup (EH) Limited and SysGroup (NH) Limited, all dormant companies in the prior year, were 
dissolved during the year. SysGroup (DIS) Limited (Company number 05743110) and System Professional Limited (Company 
number 08995906) have taken advantage of the exemption from audit under section 479a of the Companies Act 2006 
following the guarantee provided by SysGroup plc under section 479C of the Companies Act 2006.

The registered office of all subsidiaries is the same as the registered office of the parent Company with the 
exception of Netplan LLC whose registered office is c/o USA Corporate Services Inc, 19 West 34th Street, Suite 1018, New 
York, 10001.

16. Trade & Other Receivables

Amounts due within one year

Trade debtors

Other debtors

Amounts due from subsidiaries

Prepayments

Deferred tax asset

Total

Group 
2021
£’000

916

-

-

812

-

1,728

Company 
2021
£’000

-

54

-

109

122

285

The carrying value of trade and other receivables approximates to their fair value.

Debtor impairment disclosure

Trade debtors

Impairment provision

Total

Group 
2021
£’000

1,183

(267)

916

Company 
2021
£’000

-

-

-

Group
2020
£’000

1,427

-

-

1,299

-

2,726

Group
2020
£’000

1,640

(213)

1,427

Company
2020
£’000

-

46

176

92

-

314

Company
2020
£’000

-

-

-

SysGroup plc Annual Report & Accounts 202192

Notes to the Consolidated Financial Statements Continued

The Group have applied the simplified approach to calculate its impairment of trade receivables. In completing this 
review, the Group have segregated its receivables into categories based on the number of days past due for each 
invoice and used this to estimate the expected lifetime credit loss, with the historic credit losses being adjusted for 
expected forward cashflows given the current economic environment.

Up to  
1 month 
past due
£’000

281

(1)

280

Group

Over  
1 month 
past due
£’000

902

(266)

636

Up to  
1 month 
past due
£’000

Company

Over  
1 month 
past due
£’000

-

-

-

-

-

-

Total 
£’000

1,183

(267)

916

Trade debtors

Expected credit loss

Net carrying amount

17. Trade & Other Payables

Amounts due within one year

Trade payables

Amounts due to subsidiaries

Accruals

Total financial liabilities, excluding loans and 
borrowings measured at amortised cost

Corporation tax

Other taxes and social security costs

 Total

Contingent consideration 

Certus IT Ltd

Group 
2021
£’000

Company 
2021
£’000

811

-

990

1,801

254

628

2,683

Group 
2021
£’000

-

50

5,456

496

6,002

-

106

6,108

Company 
2021
£’000

-

Group
2020
£’000

1,847

-

931

2,778

158

552

3,488

Group
2020
£’000

1,000

Total
£’000

-

-

-

Company
2020
£’000

147

4,110

422

4,679

-

86

4,765

Company
2020
£’000

1,000

The fair value of contingent consideration in the prior year relates to the acquisition of Certus IT Limited and was 
recognised at the full value of the consideration. In February 2020 the earn-out period was completed and Certus 
successfully achieved the EBITDA maximum target. Following the 31 March 2020 year end, the company paid 
£975,000 to the Sellers in full settlement of the contingent consideration.

To the extent trade payables and other payables are not carried at fair value in the consolidated balance sheet, 
book value approximates to fair value at 31 March 2021 and 31 March 2020.

The maturity of the financial liabilities, excluding loans and borrowings, classified as financial liabilities measured at 
amortised cost is shown in note 3.

SysGroup plc Annual Report & Accounts 2021Notes to the Consolidated Financial Statements Continued

18. Loans and Borrowings

Non-current

Lease liabilities

Bank loan

Total

Current

Lease liabilities

Bank loan

Total

Group 
2021
£’000

190

757

947

Group 
2021
£’000

230

416

646

Company 
2021
£’000

64

757

821

Company 
2021
£’000

40

416

456

Group
2020
£’000

441

1,146

1,587

Group
2020
£’000

268

251

519

93

Company
2020
£’000

104

1,146

1,250

Company
2020
£’000

39

251

290

19. Related Party Transactions

Transactions between the Company and its subsidiaries, which are related parties of the Company, have been 
eliminated on consolidation and are not disclosed in this note. Details of the transactions between the Group and 
other related parties are disclosed below:

Praetura Capital LLP, a Company of which Mike Fletcher (Non-Executive Director) is a partner, invoiced SysGroup plc 
£26,479 (2020: £26,000) for a shared cost of corporate services received by SysGroup plc and Praetura Capital LLP. At 
31 March 2021, the balance outstanding was £nil (31 March 2020: £nil).

20. Share Capital 

Equity share capital

Allotted, called up and fully paid ordinary shares of £0.01 each

At 1 April 2019

At 31 March 2020

At 31 March 2021

Group 
2021 
Number

49,419,690

49,419,690

49,419,690

Group 
2021  
£’000

494

494

494

In December 2020, the Company purchased 560,000 of its own ordinary shares of £0.01 each for consideration of 
£201,000. These shares are being held as Treasury shares and will be used to settle future issues of share options to 
employees as they vest and become exercised.

SysGroup plc Annual Report & Accounts 202194

Notes to the Consolidated Financial Statements Continued

21. Reconciliation of Net Cashflow Movement in Net Cash/(debt)

Cash and cash 
equivalents

Debt due in less 
than one year:

Bank loans

Lease liabilities

Contingent 
consideration

Debt due in 
more than one 
year:

Bank loans

Lease liabilities

Total

1 April  
2020
£’000

3,036

(251)

(268)

(1,000)

(1,146)

(440)

(69)

Non cashflow 
movements 
£’000

Cashflow 
£’000

Reclass
£’000

31 March 
2021 
£’000

-

27

-

25

(27)-

-

25

437

224

288

975

-

250

1,924

-

3,473

(416)

(250)

-

416

250

-

(416)

(230)

-

(757)

(190)

1,880

22. Ultimate Controlling Party

The Directors consider the company and Group have no controlling shareholder and there’s no ultimate  
controlling party.

SysGroup plc Annual Report & Accounts 2021SysGroup plc Annual Report & Accounts 2021

95

Notice of Annual  
General Meeting

96

Notice of Annual 
General Meeting 

Notice is hereby given that the Annual General Meeting of the Company will be held on 16 September 2021 at 10.00 
am at Hill Dickinson LLP, 50 Fountain Street, Manchester M2 2AS for the purpose of considering and, if thought fit, 
passing the resolutions set out below, of which Resolutions 1 to 6 will be proposed as ordinary resolutions and 
Resolutions 7 and 8 will be proposed as special resolutions.

Ordinary Business

To consider and, if thought fit, pass the following resolutions:

1.  TO receive, consider and adopt the Annual Report and Financial Statements for the year ended 31 March 2021  

together with the Directors’ and Auditors’ Reports contained therein.

2.  TO reappoint Adam Binks as a director who retires by rotation.

3.  TO reappoint Martin Audcent as a director who retires by rotation.

4.  TO reappoint Mark Quartermaine as a director who retires by rotation.

5.  TO reappoint BDO LLP as auditors of the Company and authorise the Directors to fix their remuneration.

6.  THAT, in accordance with section 551 of the Companies Act 2006, the Directors be generally and unconditionally 

authorised to allot Relevant Securities (as defined below):

a.  comprising equity securities (as defined by section 560 of the Companies Act 2006) up to an aggregate 

nominal amount of £325,730 (such amount to be reduced by the nominal amount of any Relevant Securities 
allotted pursuant the authority in resolution 6.b below) in connection with an offer by way of a rights issue:

i. 

ii. 

to holders of ordinary shares in proportion (as nearly as may be practicable) to their respective holdings; 
and

to holders of other equity securities as required by the rights of those securities or as the Directors  
otherwise consider necessary, 

but subject to such exclusions or other arrangements as the Directors may deem necessary or 
expedient in relation to treasury shares, fractional entitlements, record dates, legal or practical problems 
in or under the laws of any territory or the requirements of any regulatory body or stock exchange; and

b. 

in any other case, up to an aggregate nominal amount of £162,865 (such amount to be reduced by the 
nominal amount of any equity securities allotted pursuant to the authority in resolution 6.a above in excess 
of £162,865), 

SysGroup plc Annual Report & Accounts 2021 
97

Notice of Annual General Meeting Continued

provided that this authority shall, unless renewed, varied or revoked by the Company, expire 15 months from 
the date of this resolution or, if earlier, the date of the next annual general meeting of the Company save that 
the Company may, before such expiry, make offers or agreements which would or might require Relevant 
Securities to be allotted and the Directors may allot Relevant Securities in pursuance of such offer or agreement 
notwithstanding that the authority conferred by this resolution has expired.

This resolution revokes and replaces all unexercised authorities previously granted to the Directors to allot Relevant 
Securities but without prejudice to any allotment of shares or grant of rights already made, offered or agreed to be 
made pursuant to such authorities.

For the purposes of the resolution: ‘Relevant Securities’ means:

i. 

shares in the Company other than shares allotted pursuant to: (i) an employee share scheme (as defined  
by section 1166 of the Companies Act 2006); (ii) a right to subscribe for shares in the Company where the grant  
of the right itself constituted a Relevant Security; or (iii) a right to convert securities into shares in the Company 
where the grant of the right itself constituted a Relevant Security; and

ii.  any right to subscribe for or to convert any security into shares in the Company other than rights to subscribe 
for or convert any security into shares allotted pursuant to an employee share scheme (as defined by section 
1166 of the Companies Act 2006). References to the allotment of Relevant Securities in the resolution include  
the grant of such rights

Special Business

As special business, to consider and, if thought fit, pass the following resolutions:

7.  THAT, subject to the passing of resolution 5, the Directors be given the general power to allot equity securities 
(as defined by section 560 of the Companies Act 2006) for cash, either pursuant to the authority conferred by 
resolution 5 or by way of a sale of treasury shares, as if section 561(1) of the Companies Act 2006 did not apply  
to any such allotment, provided that this power shall be limited to:

a. 

the allotment of equity securities in connection with an offer by way of a rights issue:

i. 

ii. 

to the holders of ordinary shares in proportion (as nearly as may be practicable) to their respective 
holdings; and 

to holders of other equity securities as required by the rights of those securities or as the Directors 
otherwise consider necessary,

but subject to such exclusions or other arrangements as the Directors may deem necessary or expedient  
in relation to treasury shares, fractional entitlements, record dates, legal or practical problems in or under 
the laws of any territory or the requirements of any regulatory body or stock exchange; and 

b. 

the allotment of equity securities or sale of treasury shares (otherwise than pursuant to resolutions 7.a above)  
to any person up to an aggregate nominal amount of £24,429. 

SysGroup plc Annual Report & Accounts 2021 
98

Notice of Annual General Meeting Continued

The power granted by this resolution will expire 15 months from the date this resolution is passed or, if earlier, the 
conclusion of the Company’s next annual general meeting (unless renewed, varied or revoked by the Company 
prior to or on such date) save that the Company may, before such expiry make offers or agreements which 
would or might require equity securities to be allotted (or treasury shares to be sold) after such expiry and 
the Directors may allot equity securities (or sell treasury shares) in pursuance of any such offer or agreement 
notwithstanding that the power conferred by this resolution has expired. 

This resolution revokes and replaces all unexercised powers previously granted to the Directors to allot equity 
securities as if section 561(1) of the Companies Act 2006 did not apply but without prejudice to any allotment  
of equity securities already made or agreed to be made pursuant to such authorities. 

8.  TO authorise the Company generally and unconditionally to make market purchases (within the meaning of 

section 693(4) of the Companies Act 2006) of ordinary shares of £0.01 each (Ordinary Shares) provided that: 

a. 

the maximum aggregate number of Ordinary Shares that may be purchased is 4,885,969; 

b. 

the minimum price (excluding expenses) which may be paid for each Ordinary Share is £0.01; 

c. 

the maximum price (excluding expenses) which may be paid for each Ordinary Share is the higher of:

i. 

105 per cent of the average market value of an Ordinary Share in the Company for the five business  
days prior to the day the purchase is made; and 

ii. 

the value of an Ordinary Share calculated on the basis of the higher of the price quoted for:

a. 

the last independent trade of; and 

b. 

the highest current independent bid for, 

any number of the Company’s Ordinary Shares on the trading venue where the purchase  
is carried out; 

d. 

the authority conferred by this resolution shall expire 15 months from the date this resolution is passed or, 
if earlier, at the conclusion of the Company’s next annual general meeting save that the Company may, 
before the expiry of the authority granted by this resolution, enter into a contract to purchase ordinary 
shares which will or may be executed wholly or partly after the expiry of such authority.

By order of the board

Martin Audcent
Company Secretary
23 August 2021

Registered Office:

Walker House

Exchange Flags

Liverpool L2 3YL

SysGroup plc Annual Report & Accounts 2021 
 
99

Notice of Annual General Meeting Continued

Notes

1.  Any member entitled to attend and vote at the Annual General Meeting is entitled to appoint one or more 

proxies who need not be a member of the Company to attend and to vote instead of the member. Completion 
and return of a form of proxy will not preclude a member from attending and voting at the meeting in person, 
should he subsequently decide to do so. 

2. 

In order to be valid, any form of proxy and power of attorney or other authority under which it is signed, 
or a notarially certified or office copy of such power of attorney, must reach the Company’s registrars, 
Computershare Investor Services PLC, The Pavilions, Bridgwater Road, Bristol BS99 6ZZ, not less than 48 hours 
(excluding weekends and bank holidays) before the time of the meeting or of any adjournment of the meeting. 

3.  Pursuant to Regulation 41 of the Uncertificated Securities Regulations 2001 the Company specifies that to be 
entitled to attend and vote at the meeting (and for the purposes of the determination by the Company of 
the number of votes they may cast), holders of Ordinary Shares must be entered on the relevant register of 
securities by 10.00 am on 14 September 2021. Changes to entries on the relevant register of securities after 
10.00 am 14 September 2021 shall be disregarded in determining the rights of any person to attend and vote 
at the meeting. 

4.  As at 5.00pm on 20 August 2021, which is the latest practicable date before publication of this notice, the 

Company’s issued share capital comprised 49,419,690 ordinary shares of £0.01 each, of which 560,000 are 
treasury shares in respect of which the Company is not permitted to exercise voting rights (such treasury shares 
equate to approximately 1.15 per cent of the Company’s issued share capital (excluding treasury shares)). Each 
ordinary share carries the right to one vote at a general meeting of the Company and, therefore, the total 
number of voting rights in the Company as at 5.00pm on 20 August 2021 is 49,419,690. The Company’s website will 
include information on the number of shares and voting rights. 

5. 

In the case of joint holders, the vote of the senior holder who tenders a vote, whether in person or by proxy, 
shall be accepted to the exclusion of the votes of the other joint holders. For this purpose, seniority shall be 
determined by the order in which the names stand in the register of members of the Company in respect  
of the relevant joint holding (the first named being most senior). 

6.  Copies of the service contracts and letters of appointment of each of the Directors of the Company together 
with the Register of Directors’ Interests will be available for inspection at the registered office of the Company 
during usual business hours on any weekday (Saturday and public holidays excluded) and at the place of the 
Annual General Meeting from at least 15 minutes prior to and until the conclusion of the Annual General Meeting. 

7. 

The Directors have no present intention of exercising either the allotment authority under resolution 6 or the 
disapplication of pre-emption rights authority under resolution 7. 

8.  The Annual Report and Financial statements can be downloaded from the investor section of the Company’s 

website at the following location https://www.sysgroup.com/about-us/investors

SysGroup plc Annual Report & Accounts 2021