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SysGroup plc

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FY2023 Annual Report · SysGroup plc
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Annual report 
and accounts 
2023

SysGroup plc
Walker House,
Exchange Flags
Liverpool L2 3YL

Company number
06172239

www.sysgroup.com

We create value

We are a multi-award-winning technology 
solutions provider that creates value 
through technology transformation.

Our mission is to supercharge the UK mid-
market. By focusing on the innovative use 
of technology and creating clever, bespoke 
solutions we support our customers in 
achieving their true potential.

We have made two significant strategic 
acquisitions which have expanded  
our presence across the UK, enhanced  
our service offering and bolstered our  
client portfolio.

Over the last year, we have refined our 
offering to focus on helping our customers 
address their biggest challenges, enabling 
them to drive productivity, increase their 
resilience, mitigate risk and become  
more sustainable.

Alongside this evolution of the business,  
our continued focus on driving organic 
growth and further strengthening our 
network of industry-leading partnerships  
has created robust foundations for  
future growth. 

SysGroup plc Annual report and accounts 2023

2

Contents

04  Directors, secretary and advisers

05  Highlights

Strategic report

08  Chairman’s statement

09  Chief Executive Officer’s report

12   Chief Financial Officer’s report

17   Principal risks and uncertainties

20  s172 statement

23   Environmental, social  

and governance report

Governance report

34   Board of Directors’ profile

35   Directors’ report

38   Directors’ remuneration report

41   Corporate governance report

47   Statement of Directors’ responsibilities 

Financial statements

49   Independent Auditor’s report  

to the members of SysGroup plc

56   Consolidated statement  
of comprehensive income

57   Consolidated statement  

of financial position

59   Company statement  
of financial position

61   Consolidated statement  
of changes in equity

62  Company statement  

of changes in equity

63   Consolidated statement  

of cashflows

64   Company statement  

of cashflows

65   Notes to the consolidated  

financial statements

SysGroup plc Annual report and accounts 2023

3

Directors, secretary and advisers

Board of Directors

Michael Edelson
Non-Executive Chairman

Adam Binks
Chief Executive Officer

Martin Audcent
Chief Financial Officer

Michael Fletcher
Non-Executive Director

Mark Quartermaine
Non-Executive Director

Company Secretary
Martin Audcent

Registered office
Walker House, Exchange Flags, 
Liverpool L2 3YL

Company number
06172239

Legal entity identifier (LEI)
213800D18GPZZJR9SH55

Company website
www.sysgroup.com

Nominated adviser and broker
Liberum Capital Ltd 
25 Ropemaker Street, London EC2Y 9LY

Registrar
Computershare Investor Services plc 
The Pavilions, Bridgwater Road, Bristol BS99 6ZZ

Lawyers
Hill Dickinson LLP 
50 Fountain Street, Manchester M2 2AS

Independent auditor
BDO LLP 
3 Hardman Street, Manchester M3 3AT

Bankers
Santander (UK) plc 
298 Deansgate, Manchester M3 4HH

Financial PR advisers
Alma PR 
71-73 Carter Lane, London EC4V 5EQ

4

SysGroup plc Annual report and accounts 2023Highlights

Revenue

Gross profit

£21.65m

£11.10m

+47%

+24%

Adjusted EBITDA1

Adjusted PBT2

£3.33m

£2.22m

+18%

+9%

Cashflow from operations

Net debt

£3.02m

£1.32m

+22%

–

SysGroup plc Annual report and accounts 2023

5
5

SysGroup plc Annual report and accounts 2023Highlights

Revenue

Recurring revenue as a % of total revenue

Gross profit

Adjusted EBITDA1

Adjusted EBITDA1 margin %

Statutory (loss)/profit before tax

Adjusted PBT2

Basic EPS

Adjusted Basic EPS3

Cashflow from operations

Net (debt)/cash4

2023

2022

Change %

£21.65m

81%

£11.10m

£3.33m

15%

£(0.10)m

£2.22m

0.0p

3.9p

£3.02m

£(1.32)m

£14.75m

87%

£8.92m

£2.82m

19%

£0.60m

£2.04m

0.9p

3.6p

£2.47m

£2.99m

47%

(6%)

24%

18%

(4%)

–

9%

(0.9p)

0.3p

22%

–

1.   Adjusted EBITDA is earnings before interest, taxation, depreciation, amortisation of intangible assets, exceptional items,  

and share based payments.

2.  Adjusted profit before tax (“Adjusted PBT”) is profit before tax after adding back amortisation of intangible assets, exceptional items,  

and share based payments.

3.   Adjusted Basic EPS is profit after tax after adding back amortisation of intangible assets, exceptional items, share based payments  

and associated tax, divided by the weighted average number of shares in issue.

4.  Net (debt)/cash represents cash balances less bank loans and lease liabilities. 

5.  Adjusted operating expenses are administrative expenses before depreciation, amortisation, exceptional items and share  

based payments.

Operational
•  Acquisitions of Truststream Security  

Solutions Limited (“Truststream”) and  
Orchard Computers Limited (“Orchard”)

•  Truststream acquired for up to £7.9m, 

enhancing cyber security offering  
and adding Edinburgh location

•  Orchard acquired for £1m in cash, 

strengthening south west operations

Post period-end developments
•  New go-to-market strategy launched simplifying 
•  Heejae Chae to join the Company as Executive 

our messaging to prospects and customers

Chairman with Adam Binks stepping down after 
nine successful years

integration into SysGroup completed 

•  Business operations and systems  
•  New £8.0m revolving credit facility  
•  Consistently high customer satisfaction  

secured with Santander

levels maintained above our 97% target 
throughout the 12 month period

6

SysGroup plc Annual report and accounts 2023Strategic  
report

SysGroup plc Annual report and accounts 2023

7
7

SysGroup plc Annual report and accounts 2023Strategic report
Chairman’s statement

In my final report as Chairman, I am pleased to report a year of positive  
revenue growth for SysGroup as it successfully executed on its growth strategy  
and navigated challenging sector headwinds. I am incredibly proud to have  
been Chairman of SysGroup for the last fourteen years, which has seen the  
Group achieve significant change and growth both organically and through M&A.

On behalf of the Board and the wider team,  
I would like to extend our thanks to Adam  
Binks for his dedication and commitment during 
his time as CEO of SysGroup. Adam has been 
central to the growth of the Company over 
the last nine years and I know I speak for all 
stakeholders by wishing him well for the future. 

I would also like to take the opportunity to 
welcome Heejae Chae to the Board, who will  
take over from me as Chair.

As the Group continues to invest in its services, 
execute on its growth strategy and as companies 
begin to increase investment in technology 
solutions, we have confidence in the mid-term 
outlook for SysGroup. 

Michael Edelson
Chairman 
23 June 2023

Trading for the year has been strong with revenue 
and Adjusted EBITDA both increasing in line  
with market expectations. It is pleasing to see  
the strategic acquisitions of Truststream and 
Orchard already contributing to total Group 
revenues. Both businesses have proven to be 
valuable additions to our existing operations, 
enhancing our service offering, expanding our 
geographical presence and fostering new client 
relationships and cross-sell opportunities.  
The teams have been seamlessly integrated 
into the Group, placing us in a stronger position. 
Moreover, these businesses have brought  
robust recurring revenue streams, reinforcing  
our commitment to the Group’s buy and build 
strategy and solidifying our position as a 
consolidator within a highly fragmented market.

Our people are at the centre of everything we 
do and I would like to take this opportunity to 
sincerely thank all of them for their continued 
diligence and dedication. We have worked hard  
to create an environment which allows the 
diverse range of talent within SysGroup to thrive 
and I believe that this will play a significant part 
in our continued success. It is the commitment 
of our people that has consistently propelled 
our customer satisfaction levels beyond our set 
targets, and they continue to be at the centre  
of our growth plans. 

8

SysGroup plc Annual report and accounts 2023Strategic report
Chief Executive Officer’s report

Introduction

Acquisitions

I am pleased to be able to report, for  
the final time as Chief Executive, another 
year of progress for SysGroup, in spite 
of the continued difficult economic 
backdrop. The Group met expectations 
with revenue growth of 47% to £21.65m 
(FY22: £14.75m) and Adjusted EBITDA1 
increased to £3.33m (FY22: £2.82m).  
The growth in Group revenues was 
achieved through a combination of 6% 
organic growth supplemented by the 
successful acquisitions of Truststream 
and Orchard (the “Acquisitions”), both  
in April 2022.

Managed IT services revenues grew by £4.6m  
to £17.4m, but reduced as a percentage of Group 
revenues to 80.6% (FY22: 87.1%) with value-added 
resale (VAR) sales more than doubling during 
the period to £4.2m (FY22: £1.9m). Although the 
increased proportion of VAR impacts the gross 
margin, it is a reassuring signal that companies  
are once again committing to IT spend.

SysGroup’s strong track record of cash 
generation continued, with gross cash of £4.19m 
at the year-end (FY22: £4.13m), achieved after 
payment of £5.39m (net of cash acquired) in 
respect of the initial consideration payable  
for the Acquisitions. As expected, following  
the Acquisitions and successful refinancing,  
the Group has a net debt position of £1.32m 
excluding contingent consideration (FY22: net 
cash £2.99m). The balance sheet therefore 
remains very healthy with an Adjusted EBITDA1  
to net debt ratio of 0.4x.

The Board was pleased to complete two 
acquisitions early in the financial year, being the 
first since 2019. Both were strategically important, 
enhancing our geographical presence as well 
as complementing our suite of services to meet 
market needs.

We acquired Truststream for an initial cash 
consideration of £4.8m on a cash free, debt free 
basis, and a maximum earn out consideration of 
up to £3.07m over a 24 month period. Truststream 
is a leading provider of professional and managed 
cyber security services, providing SysGroup with 
greater expertise and an expanded portfolio to 
target one of the fastest-growing segments of  
the market. With a strong client base covering 
both private and public sectors, it covers all 
aspects of cyber security, from analysis and 
threat detection, through protection architecture 
and implementation, to incident response and 
ongoing 24/7 support and training. 

Subsequently, the Group acquired Independent 
Network Solutions Limited, which trades as 
Orchard Computers, a Bristol-based managed  
IT service provider, for £1m in cash. Orchard  
has been in operation for over 30 years and has 
built a longstanding and diverse customer base 
totalling over 120 active clients in 2021, largely 
in the Southwest of England, complementing 
the Group’s operations in South Wales. Orchard 
represents customers across a broad range  
of sectors, covering both the private and public 
sectors. Its managed IT service offering mirrors 
that of SysGroup, providing high quality consulting 
services and building tailor-made, vendor-agnostic 
solutions, designed specifically to meet individual 
customer needs, followed by ongoing support.

9

SysGroup plc Annual report and accounts 2023At the time of the Truststream acquisition, the 
Company secured a new £8m revolving credit 
facility with Santander to provide additional 
financial flexibility for the Group. This facility  
has a term of five years with covenants that will 
be tested quarterly relating to total net debt to 
Adjusted EBITDA1 leverage and minimum liquidity. 
The Group has drawn down £4.5m against the  
new facility towards the funding of the 
Truststream Acquisition.

As a result of the Group’s prior year investments  
in Project Fusion, which provided the Group with  
a single operating platform, the integration of both 
businesses has been both swift and seamless. 
The integration of both finance operations, 
customer relationship management and team 
members were completed during the first half  
of the year and we have since completed 
integration of all technical operations. In line  
with our strategic focus, both businesses are  
now trading under the SysGroup brand.

Strategy

During the periods dominated by the COVID-19 
pandemic, the Group focused on ensuring we 
had the right structure and systems in place to 
be able to scale our business, both organically 
and through acquisitions, seamlessly and 
without friction. The success of this has been 
demonstrated through the integration of both 
Truststream and Orchard. We now have a Group 
with a presence throughout the United Kingdom 
able to serve the mid-market and enterprise 
customers, all supported by a centralised sales 
and marketing team.

During the year under review we refined and 
simplified our go-to-market strategy. We know 
that we have the right solutions to meet the 
demands that businesses currently face and to 
help them build for the future, which is reflected 
in our outstanding levels of client retention and 
customer satisfaction.

The technology transformation journey is  
more complex than ever before and businesses 
need to rely on trusted advisors to help them 
navigate these complexities. SysGroup now 
operates under a single unified brand and all 
marketing material and sales collateral centres 
around how we can help C-Suite executives grow 
their businesses and achieve their corporate 

ambitions. This includes a revitalised website, 
which is consistent with our values and sales 
efforts. Rather than looking to engage with them 
on technical detail, our approach centres around 
the key issues that they encounter, such as:

drive productivity and deliver top-line growth

•  How better technology can help them to  
•  How they can increase resilience through 

combatting threats, withstanding change  
and ensuring continuity of their most  
important assets

financial, operational or reputational damage

•  How they can mitigate risks to avoid any  
•  How the power of technology can help them 

become more sustainable by future-proofing 
operations and accelerating their journey to  
net zero

This approach is not only applicable for gaining 
new clients but also for growing within our existing 
estate. As a result of our acquisitive nature, 
there is still a significant proportion of our client 
base that utilise no more than two of our core 
competencies. As previously stated, we believe 
there is an opportunity to expand within these 
customers and while some progress has been 
made to date, our simplified message will drive  
this further.

People

I am pleased to report that the initial results  
of this refined strategy have been encouraging. 
Organic growth of 6% in a difficult market highlights 
that we are making progress and the feedback 
internally is very supportive. The stability and 
continuity of management and senior leadership 
teams has created a collaborative culture in which 
participation and having a voice are encouraged 
and evident.

Having been in this business for nine years 
and worked with many of the team throughout 
that tenure, I am continually impressed by the 
collective desire to improve as an organisation, 
to learn new ways to develop our offering and 
the commitment to provide our customers with 
the very best levels of service. This is once again 
demonstrated by our customer satisfaction levels 
remaining above our 97% target throughout the  
12 month period, and is a trait that I am certain  
will continue beyond my stewardship.

10

SysGroup plc Annual report and accounts 2023Summary and outlook

The Group has delivered a robust performance 
with revenue and Adjusted EBITDA increasing 
despite the challenging macroeconomic 
environment impacting all businesses. We are 
pleased to report that trading for the first two 
months of the new financial year are in line with 
the Board’s expectations, and as I look to leave 
the business, I have complete confidence that 
SysGroup has the right platform to succeed 
in today’s technological world as it continues 
to support business of all sizes find the right 
solutions to meet their needs.

The solid foundations created through  
investment during my time as CEO has placed 
SysGroup in a strong position to capitalise on  
the market opportunity as it executes against  
its growth strategy. The seamless integration  
of Truststream and Orchard serves to evidence 
the strength of this position and our ability to 
bring in complementary businesses which will 
expand our addressable market, generate new 
client relationships and be immediately earnings 
enhancing for the Group. 

As we continue to invest in our expanded service 
offering, while remaining committed to exploring 
further appropriate M&A opportunities, we have 
great confidence in the mid-term outlook for  
the Group. 

SysGroup has built a fantastic team and it is clear 
that all of the right systems and processes are 
in place to achieve sustainable growth over the 
coming period and beyond. I would like to take  
this opportunity to wish every success to the 
team as they continue to take the Company 
further on its growth journey.

Adam Binks
Chief Executive Officer 
23 June 2023

SysGroup plc Annual report and accounts 2023

11

Strategic report
Chief Financial Officer’s report

Group statement of comprehensive income

The Group delivered revenue of £21.65m (FY22: £14.75m), an increase of 47%  
on the prior year, Adjusted EBITDA of £3.33m (FY22: £2.82m), an increase of 18% 
compared to FY22, and a statutory loss before tax of (£0.1m) (FY22: profit before  
tax of £0.60m). 

The revenue and Adjusted EBITDA growth 
has principally come from the acquisitions of 
Truststream and Orchard (the “Acquisitions”) 
which were both acquired in April 2022 and 
provided a full years’ contribution to the Group  
results, and overall the Group achieved organic 
revenue growth of 6%.

The two acquisitions have performed well  
and in line with expectations. Truststream’s  
IT security services have proved to be a  
strong area of growth, with cyber security being  
a key concern for our mid-market and enterprise  
level customers. The Orchard business, which 
provides customers with a broad set of managed 
IT services, has been integrated into the 
SysGroup operational structure and it has been 
pleasing to see new business won during the 
year whilst their customer churn has remained at 
relatively low levels. Revenue in the core business 
has remained broadly level, though we are seeing  
a stronger pipeline of opportunities. 

In common with all companies, we have seen  
a rise in energy costs and other supplier charges 
due to the high inflation economy and impact  
from the geopolitical situation. Our contract terms 
with customers have largely allowed us to pass 
price increases onto customers although power 
consumption across our office footprint has  
been absorbed into the overhead base.

Managed IT services revenue was £17.44m  
(FY22: £12.85m), an increase of 36% on the prior 
year, and VAR revenue was £4.2m (FY22: £1.9m),  
an increase of 121%. Organic growth was 4%  
and 14% respectively for managed IT services 
and VAR revenue. The higher VAR revenue 
performance has shifted the revenue mix to 
81% managed IT services and 19% VAR (FY22: 
87%:13%) which is more in line with our target 
revenue mix model. This shift back had been 
anticipated following the Acquisitions and  
we expect a similar revenue mix in the  
forthcoming year.

Gross profit was £11.10m with a gross margin  
of 51.3% (FY22: £8.92m and 60.5% respectively). 
Whilst gross profit has increased with the larger 
size of the business, the gross margin percentage 
has reduced as anticipated as a consequence 
of the Acquisitions. Truststream has a higher 
revenue mix of VAR sales compared to the legacy 
SysGroup business and both Truststream and 
Orchard operate at lower gross margins. The 
gross profit achieved in managed IT services  
was £10.35m at 59.3% (FY22: £8.51m at 66.2%)  
with the margin fall due to acquisition dilution  
and the gross profit achieved in VAR sales was 
£0.75m at 17.8% (FY22: £0.41m at 21.5%) with the 
lower gross margin % due to the lower license  
sale margins in the Truststream business.

12

SysGroup plc Annual report and accounts 2023Revenue by operating segment

Managed IT services

Value-added resale

Total

2023 
£’000

17,441

4,207

2023 
%

81%

19%

2022 
£’000

12,845

1,901

2022 
%

87%

13%

21,648

100%

14,746

100%

Adjusted operating expenses5 of £7.77m were 
£1.67m above last year (FY22: £6.10m) as the 
overheads of the acquired businesses have 
increased the cost base of the Group. The ratio 
of overheads to revenue is 36% (FY22: 41%) 
which demonstrates the economies of scale 
of a larger sized business. Notwithstanding the 
general incidence of supplier cost increases, 
overhead costs were managed well throughout 
the year and we continued to invest into strategic 
areas of value such as employee training and 
development as well as the ESG programme. 
During the year we opened a new office in 
Edinburgh to provide the Truststream team with 
a contemporary designed SysGroup branded 
office space with available room for expansion. 

Adjusted EBITDA was £3.33m for the twelve 
months to 31 March 2023 (FY22: £2.82m) which is 
an Adjusted EBITDA margin of 15.4% (FY22: 19.1%). 
The lower margin percentage reflects the change 
in the revenue and gross margin mix following  
the Acquisitions.

The consolidated income statement includes 
£0.41m of exceptional costs which relate to 
professional fees for the Acquisitions, and  
costs associated with the post-acquisition 
integration and restructuring activities.  
No further exceptional costs are expected  
in FY24 in relation to these acquisitions.

Amortisation of intangible assets was £1.74m 
(FY22: £1.24m) in the year, of which £1.56m (FY22: 
£1.10m) relates to the amortisation of acquired 
intangible assets from acquisitions and £0.18m 

(FY22: £0.14m) relates to the amortisation of 
software development and licence costs. 

Finance costs increased in the year to £0.48m 
(FY22: £0.13m), mainly from the increase in bank 
loan interest charges following the £4.5m loan 
drawdown in April 2022 and the impact of rising 
bank base rates. Finance costs also include £0.1m 
of non-cash finance charges for the unwinding  
of discount on contingent consideration and  
the amortisation of the loan arrangement fee. 

The share-based payments charge of £0.18m for 
the year (FY22: £0.20m) relates to charges for the 
share options under the Executive Director LTIP 
and Employee Management Incentive schemes. 

The reconciliation of operating profit to Adjusted 
EBITDA is shown in the table below. The Directors 
consider that Adjusted EBITDA is the most 
appropriate measure to assess the business 
performance since this reflects the underlying 
trading performance of the Group. Adjusted 
EBITDA is not a statutory measure and is 
calculated differently by each Company.

The Group has an adjusted profit before tax  
of £2.22m (FY22: £2.04m) and a statutory  
loss before tax of £0.10m (FY22: profit before  
tax £0.60m). The statutory loss before tax results 
from having £0.41m of non-recurring exceptional 
costs, a £0.46m increase in amortisation of 
acquired intangible assets, and an increase  
in finance costs. Adjusted basic earnings per 
share was 3.9p (FY22: 3.6p) and basic earnings 
per share was 0.0p (FY22: 0.9p).

Reconciliation of operating profit to adjusted EBITDA

Operating profit

Depreciation

Amortisation of intangible assets

EBITDA

Exceptional items

Share based payments

Adjusted EBITDA

2023 
£’000

2022 
£’000

378

625

1,739

2,742

408

178

725

654

1,243

2,622

–

195

3,328

2,817

13

SysGroup plc Annual report and accounts 2023The table below shows the reconciliation of profit before taxation to adjusted profit before tax.

Adjusted profit before tax

(Loss)/profit before taxation

Amortisation of intangible assets

Exceptional items

Share based payments

Total

2023 
£’000

2022 
£’000

(105)

1,739

408

178

598

1,243

–

195

2,220

2,036

Taxation 

Cashflow and net debt

The Group has a tax credit of £0.10m this year 
(FY22: £0.15m charge) which principally arises 
from the deferred tax credit movement in the 
period. The corporation tax current charge  
has increased to £0.37m (FY22: £0.03m) as  
a result of the larger size of the group and  
the lower value of R&D tax credits claimed  
this year. The deferred tax movement is a  
£0.47m credit (FY22: £0.12m charge) due  
to the increase in amortisation of acquired 
intangibles recognised in the Consolidated 
Statement of Comprehensive Income.

The Group’s tax charge is expected to increase 
in FY24 due to the increase in the rate of 
corporation tax from 19% to 25% on 1 April 2023.

Net debt

Cash balances

Bank loans – current

Bank loans – non-current

Net (debt)/cash before lease liabilities

Lease liabilities – equipment 

Lease liabilities – property

Net (debt)/cash

Contingent consideration

The Group’s financial position moved from a 
net cash position of £2.99m at 31 March 2022 
to a net debt position of £1.32m at 31 March 
2023, excluding the £2.68m of contingent 
consideration. The gross cash balance at 31 
March 2023 was £4.19m (FY22: £4.13m) and cash 
conversion remained strong at 103% (FY22: 88%). 
We consider net (debt)/cash to be a KPI of the 
business since the level of cash availability and 
financial indebtedness of the Group is relevant 
for Board strategic decisions and a key financial 
measure for the Group’s shareholder base and 
potential investors.

The structural shift in the Group’s net (debt)/ 
cash position has arisen from the £1.0m 
acquisition of Orchard, which was financed 
entirely from the Group’s existing cash balances, 
and the Truststream acquisition which was 
funded by £0.85m of the Group’s existing cash 
resources and £4.5m from funds drawn from the 
new £8.0m revolving credit facility. The £2.68m 
contingent consideration liability is payable in  
two tranches based on the EBITDA performance 
of Truststream in the first twelve months and 
second twelve month period following acquisition.

2023 
£’000

2022 
£’000

4,186

–

(4,705)

4,133

(416)

(387)

(519)

3,330

–

(803)

(1,322)

(2,681)

(8)

(331)

2,991

–

Net (debt)/cash including contingent consideration

(4,003)

2,991

14

SysGroup plc Annual report and accounts 2023Cashflow from operations was £3.02m (FY22: 
£2.47m) and cash conversion was strong at 103% 
(FY22: 88%) which compares to the target cash 
conversion range of 80-90%. Working capital 
continues to be managed well with debtor days 
below the target level of 25 days at year end and 
suppliers routinely paid in our monthly payment 
runs to agreed terms. All exceptional costs were 
paid in cash during the year.

The Consolidated Statement of Cashflows 
reflects the Acquisitions, including the amounts 
paid to acquire the companies and the bank loan 
drawdown used to part fund them. The Company 
made a repayment of £0.6m on loans during the 
year. The cash outflow for property, plant and 
equipment of £0.25m (FY22: £0.62m) includes  
the expenditure on the Edinburgh office fit-
out and the payments to acquire intangible 
assets includes the capitalisation of software 
development costs for a new financial system  
that was implemented in April this year. 

Cash conversion

Cashflow from operations 

Adjustments:

Acquisition, integration and restructuring cashflows

Cash generated from operations 

Adjusted EBITDA

Cash conversion

2023 
£’000

2022 
£’000

3,020

2,468

408

–

3,428

2,468

3,328

103%

2,817

88%

New £8.0m revolving  
credit facility 

Consolidated statement  
of financial position

In April 2022, the Company re-financed its 
existing term loan facility of £1.75m and its 
undrawn acquisition revolving credit facility 
(“RCF”) of £3.25m and replaced both with a new 
£8.0m RCF provided by Santander to provide 
additional financial flexibility for acquisitions 
and working capital requirements. The Group 
drew down £4.5m of RCF funds to finance the 
acquisition of Truststream.

The new banking facility has a five year term which 
expires in April 2027 and carries an interest rate 
of base rate +3.25% on drawn funds and 1.3% on 
undrawn funds. The bank covenants in the RCF 
are tested quarterly and calculated on total net 
debt to Adjusted EBITDA leverage and minimum 
liquidity. All bank covenants were met during the 
year with a comfortable level of headroom.

The Group’s total net assets of £39.1m at  
31 March 2023 represent an increase of £11.5m 
compared to the prior year (FY22: £27.6m). 

Non-current assets of £29.9m (FY22: £21.4m)  
have increased by £8.5m principally as a result  
of the additions to goodwill and acquired 
intangible assets from the Truststream  
and Orchard acquisitions. Property, Plant and 
Equipment of £2.0m has increased by £0.5m 
compared to the prior year which is mainly  
from new and renewed property leases that  
are recognised as “right of use” assets.

Working capital was managed well throughout 
the year. The gross trade debtor balance of 
£1.71m compares to £1.15m in the previous year 
despite the increase in size of the Group. The 
prepayment balance of £3.3m (FY22: £0.9m) and 
the contract liabilities balance (aka. “deferred 
income”) of £4.0m (FY22; £1.5m), have both 
increased significantly. This is due to the working 
capital model of the Truststream business where 
customers are typically invoiced annually in 
advance and costs from suppliers are typically 
received annually in advance. Accordingly, the 
respective income and costs are deferred on  
the balance sheet and recognised over the period  
of the contracts.

15

SysGroup plc Annual report and accounts 2023Share option grants

KPIs

In June 2022, the Remuneration Committee 
granted 284,010 performance shares to Adam 
Binks, Chief Executive Officer, and 170,406 
performance shares to Martin Audcent, 
Chief Financial Officer, in relation the Group’s 
performance in FY22 and under the terms of 
the 2020 SysGroup Long Term Incentive Plan. 
Following the year end date, the Remuneration 
Committee granted 362,709 performance 
shares to Adam Binks and 204,024 performance 
shares to Martin Audcent, in relation the Group’s 
performance in FY23 and under the terms of  
the same Plan.

The Board of Directors review the performance  
of the Group using the financial measures outlined 
below and an explanation of the financial results  
is provided in the Financial Review above.

Martin Audcent 
Chief Financial Officer 
23 June 2023

Revenue 

Recurring revenue as a % of total revenue 

Gross margin 

Gross margin % 

Adjusted EBITDA1

Adjusted PBT2 

Statutory (loss)/profit before tax 

Net (debt)/cash4

2023

2022

Change %

£21.65m

£14.75m

81%

87%

£11.10m

£8.92m

51%

60%

£3.33m

£2.82m

£2.22m

£2.04m

£(0.10)m

£0.60m

£(1.32)m

£2.99m

47%

(6%)

24%

(9%)

18%

9%

–

–

SysGroup plc Annual report and accounts 2023

16
16

SysGroup plc Annual report and accounts 2023Strategic report
Principal risks and uncertainties 

The Board is responsible for monitoring  
the Group’s principal risks and 
uncertainties which are considered  
in the context of the nature, size  
and complexity of the business.

The Group employs a Head of Legal, Risk  
and Compliance who operates as a member  
of the Senior Leadership Team and reports  

to the Executive Directors. The Head of Legal,  
Risk and Compliance has the responsibility 
for managing the Group’s Risk Management 
framework, GDPR policy, Data Protection and 
other regulatory and compliance processes. 

A detailed description of the principal risks  
and uncertainties faced by the Group, their 
potential impact, mitigating processes and 
controls are set out below.

Principal risk

Potential impact

How we mitigate the risk

Impact on trading from  
the effect a pandemic has  
on the business environment  
and wider economy

Likelihood: medium

In 2020, the COVID-19 pandemic 
created an unprecedented period  
of social and political challenges that led  
to serious disruption to all businesses 
and the worldwide economy. 

As we have progressed a further 
period of twelve months beyond 
the government lockdowns, we now 
consider it appropriate to reduce  
the risk likelihood from high to medium. 

In the event of government 
restrictions being imposed from a 
pandemic, we are confident that the 
Group has a successful plan to “work 
from home” which has already been 
proved during the COVID-19 lockdown 
period when the Group continued 
to operate with minimal impact on 
operations and without the need to 
furlough any employees or take any 
government loan assistance. 

However, it is likely that the Group 
would experience a negative impact 
from a wider economic slowdown  
and from customers postponing  
or cancelling orders, and from 
downsizing renewals to structurally 
reduce their costs.

The Group successfully invoked  
its Business Continuity Plan during  
the COVID-19 period and adopted  
an operational “home working”  
model for all team members with 
minimal disruption. All services  
were maintained to customers.

All employees have laptops rather  
than desktop PCs so they can work 
flexibly from home. Microsoft Teams  
is the preferred communication tool  
for remote collaboration between  
work teams, and with our customers 
and suppliers.

We monitor the business continuity 
plans of our key suppliers to ensure  
the Group has resilient sources  
of supply and our customer base  
comes from a diverse range of  
industry sectors. 

If there was a new catastrophic 
pandemic, then the Board would  
keep government loan support  
under consideration and make  
a judgement based on the  
specific circumstances.

17

SysGroup plc Annual report and accounts 2023Principal risk

Potential impact

How we mitigate the risk

Impact on the business from  
a cyber-attack that prevents  
business operations 

Likelihood: medium

Political and economic developments

Likelihood: medium

Dependency on key suppliers

Likelihood: low

Over-reliance on high value  
customer contracts or high  
value industry sectors

Likelihood: medium

The instance of cyber attacks on 
companies is becoming more prevalent 
across all businesses from SME’s  
to blue-chip multinational enterprises. 
These attacks, typically for the 
purpose of a ransom, can be to access 
confidential consumer and business 
information, penetrate with viruses  
or to instigate DDOS attacks on the  
IT infrastructure or website.

The impact on a Company can be 
to prevent access to the business 
operating systems, to prevent online 
trading or to threaten disclosure  
of confidential information.

SysGroup has an IT security  
framework in place to mitigate the risk 
of cyber-attacks. The IT infrastructure 
includes multiple firewalls with 
enhanced security features and the 
use of multiple datacentres allows 
for suitable failover resilience. All 
employees have regular IT Security 
refresh training to remind them of 
the risks, how to recognise social 
engineered attacks and best practice 
for physical IT and password security.

This business risk and uncertainty 
is included in the Group’s Business 
Continuity Plan. 

The high level of inflation and energy 
prices in the UK economy has 
continued throughout FY23 and 
as we have entered FY24, and the 
continuation of the Russian invasion  
of Ukraine has had an impact on  
some supply chain timelines.

The impact of high inflation and energy 
prices is to increase supplier costs 
to the Group and particularly from 
datacentre suppliers. 

We have increased the likelihood  
of this risk from low to medium given 
the prolonged period of price inflation 
in the UK economy.

SysGroup has the ability through  
its standard contract terms to pass 
on datacentre energy price changes 
to our customers which assists in 
mitigating the higher costs. 

SysGroup are not dependent on  
single suppliers for IT equipment 
orders and alternative suppliers  
are used when required. In the event  
of a sector wide supply shortage, 
SysGroup communicate the lead  
times to customers to enable them  
to program them into their own 
strategic plans and/or recommend 
alternative IT solutions.

The Group procures services from 
key suppliers that are critical to the 
continued operation of its business, 
the most significant of these are the 
suppliers of third-party software and 
datacentre services. If any of these 
suppliers fail in the provision of  
their services, it may have an adverse 
effect on the Group’s ability to provide 
services to its customers.

Business risk increases if the Group  
is over-reliant on one or several high 
value customer contracts, or over-
reliant on one or several industry 
sectors. The loss of key contracts  
or a downturn in a particular industry 
sector may have a material impact  
on the financial performance of  
the Group.

The Group continually assesses 
suppliers for price competitiveness, 
quality of service, technical innovation 
and good financial standing. We are 
confident that alternative providers  
are available in the market should  
the need arise.

The Board monitors customer 
concentration throughout the  
year with a target of customer 
concentration below 5%. This target 
was exceeded this financial year  
with the top customer comprising  
6.5% of revenue. 

The Group’s customer base is 
diversified across multiple industry 
sectors which mitigates the impact  
of a sector specific industry downturn. 

18

SysGroup plc Annual report and accounts 2023Principal risk

Potential impact

How we mitigate the risk

Attracting and retaining  
high quality employees

Likelihood: medium

The Group’s business depends 
on providing high quality service to 
customers from having a motivated 
and skilled workforce. If the employee 
turnover is too high, or if we’re unable  
to attract talent, there’s a risk that  
the Group has insufficient skills and 
quality in the employee base.

The Group’s employees are key to  
the success of the business. We seek 
to recruit high calibre individuals who 
have an appropriate level of skills, 
knowledge and experience for the  
role and have personal attributes  
that fit with our corporate values.  
The recruitment market was difficult  
in FY23 as businesses had to contend 
with a candidate led market and 
inflationary wage pressures.

The Group rewards our employees  
with annual pay reviews and pay 
awards for development and 
promotions. We invest in training 
and development for our employees 
through internal and external training 
and offers competitive remuneration 
and benefits packages. At all levels 
we encourage our people to be bold 
and find opportunities to innovate 
and improve. We have seen an 
improvement in the recruitment  
market in 2023.

Failure in the Group’s network 
infrastructure prevents SysGroup 
and our customers from operating  
key business systems.

Likelihood: low

The datacentres we utilise are linked 
together by diverse fibre cables. Should 
the whole network fail, there would 
be an adverse impact on SysGroup’s 
systems, and the service provided  
to our customers.

The Group has designed its network 
to have no single point of failure, it 
connects with transit providers at 
different geographical locations with 
failover resilience.

Company acquisitions are  
overvalued or poorly integrated 
leading to a diminution in  
shareholder value.

Likelihood: low

The Group’s strategy is to continue  
to make earnings enhancing 
acquisitions to strengthen its growth. 
We are reliant on suitable acquisition 
targets becoming available in the 
market at appropriate valuations and 
the Executive and Senior Leadership 
Team has the responsibility to 
successfully integrate acquisitions 
into the Group to maximise operational 
opportunities and financial benefits.

We mitigate this risk by regularly 
conducting searches for targets  
and developing adviser relationships 
who introduce targets. We believe  
the UK market for managed IT services 
and cloud hosting companies has 
characteristics of fragmentation  
which provides opportunities  
for consolidation. 

The Board considers all acquisition 
valuations after a robust due diligence 
process has been undertaken.

The Executive Team plan the 
integration of acquisitions during the 
acquisition process and the approach 
typically depends on the size of the 
business and systems complexity in 
each case. Where possible, smaller 
bolt-on acquisitions are expected  
to be integrated within six months.

During the year, SysGroup acquired 
Truststream Security Solutions Limited 
and Independent Network Service 
Limited (owners of Orchard Computers 
Limited) which were acquired at 
valuations within the target range  
of the Board.

19

SysGroup plc Annual report and accounts 2023Strategic report
s172 statement

This section describes how the Directors have had regard to the matters set  
out in section 172(1)(a) to (f) of the Companies Act 2006 in exercising their duty  
to promote the success of the Group for the benefit of its members as a whole.

The Directors consider the Group’s main 
stakeholders to be employees, customers, 
suppliers, shareholders, the community and 
regulators, and the Board seeks to understand 
the respective interests of the stakeholders so 
they are properly considered in decision-making. 
Both the Board and Senior Leadership Team  
have direct communication with stakeholders  
and our internal reporting framework ensures  
the Board are appraised of stakeholder interests.

The Directors make key business decisions as 
part of the day-to-day leadership of the business 
and strategic level decisions are discussed 
and approved at Board level. Examples of key 
decisions taken in FY23 are:

• The acquisitions of Truststream and Orchard IT
• New office premises in Edinburgh
• Investment in new financial system
• Project Simplify programme

SysGroup purpose,  
culture and values

The Group’s clear strategy and purpose is to  
become the leading provider of managed IT 
services to businesses in the UK. The Group 
delivers solutions that enable clients to 
understand and benefit from industry leading 
technologies and advanced hosting capabilities. 
SysGroup focuses on a customer’s strategic and 
operational requirements which enables clients  
to free up resources, grow their core business  

and avoid the distractions and complexity of 
delivering IT services. To ensure we meet our 
strategic goals it’s vital that our organisation is 
structured, managed and operates in accordance 
with our core values. 

Love what you do
Our people are passionate about what they do, 
committed to their team, their colleagues, and 
the success of our business. Loving your job is a 
part of everybody’s role at SysGroup and we aim 
to inspire our colleagues and customers by our 
energy, tenacity and adaptability.

Work smart
Being part of a fast-paced, dynamic and growing 
organisation means it is critical that our people 
work hard to help us achieve our goals and vision. 
We encourage people to be innovative, contribute 
ideas and to work in a way that is efficient and 
helps them to get the job done. Our people get 
a real buzz from the pace at which our business 
operates and work with a strong sense of urgency 
and purpose which places them outside of their 
comfort zone.

Own it
Our people stand up and take ownership of  
tasks and take accountability for their actions. 
They volunteer to step up when help is needed 
from their colleagues. Our people are expected 
to use their own judgement and consistently 
challenge their own assumptions.

20

SysGroup plc Annual report and accounts 2023Having regard to  
maintaining high standards  
of business conduct

Corporate governance
The Board recognises the importance of 
operating a robust corporate governance 
framework and you can read about how we 
comply with the Quoted Companies Alliance 
Corporate Governance Code (“the QCA  
Code”) and our approach to governance  
in our Corporate Governance Report on  
pages 41 to 46.

Political donations
No donations were made for political purposes 
(FY22: £nil).

Having regard to the  
interests of the employees

The Group’s employees are key to the success 
of the business. We look to recruit high calibre 
individuals and the Group invests in their ongoing 
development needs through internal and external 
training. The Group has a wide provision of 
employee benefits that is regularly monitored 
against the market and enhanced each year. 

All employees are encouraged to speak openly 
with line managers and colleagues, and Senior 
Leadership Team meetings are held at least  
once a week to ensure the teams are working  
with co-ordination and focus in the right areas.  
We undertake employee surveys to gauge 
opinions on working for SysGroup and the results 
from these surveys feed into the decision making 
of the Directors and Senior Leadership team to 
find new ways to improve working life.

Delight your customer
At SysGroup, we don’t want happy, we want 
delighted! At the heart of everything we do 
is the desire to set ourselves apart from our 
competitors by delighting our customers.  
We want to build our business through our 
excellent reputation. We take the same  
approach with our internal customers, taking 
the time and making the effort to delight our 
colleagues and stakeholders to promote  
a positive working environment.

Be bold and deliver
Our people are sharp, agile and insightful. 
We actively promote an environment where 
suggestions and ideas are welcome, where  
people can speak up about an idea, discuss  
it, then formulate a way to deliver it.

Having regard to the 
consequences of strategic  
and long-term decisions

The Directors hold regular Board meetings which 
are held each month on scheduled calendar 
dates. The Executive Directors prepare Board 
papers that cover a full review of the Group’s 
financial performance, operational issues and 
plans, and opportunities and threats in the 
external market. In addition, the Board considers 
the following matters of strategic importance: 
delegation of authority, annual operating plan 
and forecast approval, acquisitions, senior 
management recruitment, ESG strategy, capital 
structure and financing decisions, corporate 
governance, and the approval of the interim and 
annual report and accounts. The Board is also 
responsible for reviewing the effectiveness of the 
internal controls and risk management framework. 

Board meetings are chaired by the Chairperson, 
Michael Edelson, and all matters on the agenda 
are covered with the opportunity for additional 
matters to be raised. The complementary skills 
and experience of the Directors ensure that 
strategic decisions are made with consideration 
to all the key stakeholder groups.

SysGroup plc Annual report and accounts 2023

21

Having regard to the  
fostering of relationships  
with customers and suppliers

Suppliers
The Board is briefed on major contract 
negotiations and strategy with regards to key 
suppliers, notably with the Group’s providers of 
datacentre services, software and connectivity. 
The Board seeks to balance the benefits of 
maintaining strong partnering relationships with 
key suppliers alongside the need to obtain value 
for money for our shareholders and ensuring 
continued high quality and service levels for our 
customers. SysGroup pay suppliers on monthly 
payment runs.

Customers
We aim to delight our customers and this 
sentiment is at the heart of everything we do.  
Our Head of Customer Experience is a key 
member of the Senior Leadership Team and 
her primary responsibility is to liaise with our 
customers to understand how we can help  
them solve their IT problems and how we can 
improve our services. We measure our customer 
feedback by asking clients to provide us with an 
automated response for their level of satisfaction 
for every service ticket we complete and our  
level of satisfied or very satisfied is consistently 
higher than 95% which is the industry benchmark.

The Board Meetings include reviews of Sales, 
Marketing, Technical Operations and Customer 
Experience, all of which highlight areas which 
directly affect our customers. Our CEO, CFO, 
Chief Sales Officer and Senior Leadership Team 
regularly meet customers which strengthens 
relationships and allows opportunities and  
issues to be discussed and followed up.

Strategic decisions that the Board discuss  
that may particularly affect our customers  
are on the portfolio of services and products  
we offer, the supplier partners we engage with  
and changes to our operational structure.  

Regulators
As an AIM listed Group, we recognise the 
importance of maintaining high quality regulatory 
compliance and internal governance which is 
described in further detail in the Corporate 
Governance Report. We comply with regulations 
for AIM, the Companies Act, Employment, GDPR, 
Health & Safety, Anti-Bribery and Corruption,  
and all other relevant regulations.

Bank provider
Santander, our bank operator and lender,  
are a key partner to the continued success of 
SysGroup. The Directors maintain regular contact 
with our Relationship Directors at the bank by 
having regular meetings where updates on the 
business are provided and updates on financial 
performance are provided. The Board keep  
the capital and funding structure of the Group 
under consideration as the Group continues its 
scale up strategy. In April 2022, the strength 
of this relationship was demonstrated when 
we signed a new £8m Revolving Credit Facility 
with Santander which was part utilised in the 
acquisition of Truststream. 

Having regard to the  
business impact on the 
community and environment

Last year we took the step to launch  
an Environmental, Social and Governance  
(“ESG”) project with objectives to embed  
and enhance ESG in the business, to  
improve our environmental impact and to  
make disclosures on our carbon footprint.

A summary ESG report is provided in the 
Corporate Governance section of the annual 
report and the full ESG report for FY23 will soon 
be available to view on our website. SysGroup  
is generally a low waste business and our  
offices recycle to the fullest extent they can. 

Having regard to the need to 
act fairly between members

The Directors recognise the importance of 
listening to and communicating openly with 
the Company’s shareholders to ensure that 
the strategy, business model and financial 
performance are understood. We recognise  
that understanding what analysts and investors 
think about the Company helps the Board 
to formulate future strategy. The Executive 
Directors meet our major shareholders 
individually following the release of the full year 
and interim results and are available for meetings 
at other times if requested. All shareholders are 
invited to attend the AGM. The Non-Executive 
Directors can also be contacted by shareholders 
if they wish to raise any matters. We see the 
annual report and Interim Announcement as 
key communications to our shareholders. In 
these Reports we provide a clear explanation 
of the business performance, financial position, 
organisation changes and latest prospects.

22

SysGroup plc Annual report and accounts 2023Strategic report
Environmental, social  
and governance report 

SysGroup

SysGroup is not subject to the mandatory ESG regulatory reporting requirements 
since we do not meet the size thresholds. However, as a Board we took the decision 
last year to commit to reducing our environmental impact and contributing to local 
communities where we can. 

We launched an ESG Project, beginning to 
understand the environmental and social 
impact of our operations, disclosing our  
carbon emissions and reporting on the social  
and governance activities that we undertook  
for the first time.

Operating as a good citizen is embedded  
within the purpose, culture and core values of 
SysGroup and we aim to always act responsibly, 
with consideration for the environment and the 
local communities where we operate.

We have worked alongside a specialist ESG 
consultancy to assist with the development  
of our ESG strategy and this relationship 
continues as we enter our third year. To ensure 
our strategy was developed with best practice 
guidance, we have followed the ESG disclosures 
and reporting frameworks outlined as follows: 

•  Streamlined Energy and Carbon Reporting 

(SECR) to calculate and voluntarily report on 
our energy usage, associated emissions and 
energy performance. We will use this framework 
to inform our decisions associated with energy 
consumption and carbon emissions. 

•  Task Force on Climate-Related Financial 

Disclosures (TCFD) to assess our risks and 
opportunities associated with climate change. 
Last year we published our first TCFD Report. 
This helped us to monitor the risks to our 
business and to prepare for emerging  
regulation. This financial year, we will publish  
our second annual TCFD report.

•  Global Reporting Initiative (GRI) to prepare 

our first ESG Report, which outlines the 
development of the Group’s ESG Project 
and the next steps to our stakeholders. 
The GRI is an in-depth ESG reporting 
framework that enables organisations 
to report on their environmental, social, 
economic and governance performance. 

23

SysGroup plc Annual report and accounts 2023 
ESG - Social 

We at SysGroup are committed to acting responsibly and positively  
impacting our employees and the communities in which we operate.

Employee engagement
We understand that a motivated and engaged 
workforce is crucial to our success. To foster this, 
we encourage our team leaders to hold regular 
face-to-face meetings with their team members  
to discuss any work or personal concerns raised 
by employees. 

Employee welfare 
We take the wellbeing and health of our 
employees very seriously. Our People and  
Culture (P&C) team continue to keep in close 
contact with our teams and our employees  
are able to access wellbeing and occupational 
health support service when required. 

Annually we hold an employee survey to hear  
the views of our team members and gather 
feedback and suggestions to improve our 
business. Following an 85% participation rate  
in FY23, “You Said, We Did” sessions were held  
to highlight improvements which have been made 
across the business. As a result, we introduced 
a newsletter and an improved intranet. We also 
introduced focus groups across the business  
to further identify and introduce improvements, 
as well as improving team collaboration. 

In January 2023, our Culture Advocates 
conducted informal temperature checks, by 
engaging with team members to understand  
what our employees would like to see introduced. 

Every Friday we issue a Companywide “shout-out” 
that appreciates the hard work of employees 
across our teams in the form of e-cards. These 
employees are selected by their colleagues,  
who are encouraged to submit their nominations 
each week. Employees can access their social 
wall to view their gift-card and send eCards to 
other colleagues, such as thank you cards, as a 
display of appreciation. We plan to launch a new 
recognition intranet in FY24.

During the year, we successfully launched a new 
Company Newsletter which is circulated Quarterly 
and distributed electronically. The newsletter 
is a fun and inclusive way to showcase monthly 
events, provide business updates and highlight 
employee recognition to all colleagues. 

We believe it’s important that our people have 
energising office spaces to work in which fits  
with our overall culture value of love what you  
do. As such, we are committed to creating 
energising working environments with current 
technology for all of our employees. During the 
year we sourced new office premises for our 
Edinburgh team and arranged a fit out to  
provide a vibrant and collaborative workspace, 
which encourage creativity, collaboration, and 
social interaction. We are confident that our 
offices are conducive to employee growth  
and success within the Company.

The P&C Team work to encourage social 
interaction across the business, hosting a range  
of activities and events such as quizzes, photo 
competitions, bake competitions, exercise clubs 
and book clubs. Our P&C team remains committed 
to promoting a healthy and enjoyable work 
environment for our employees.

Employee benefits 
We are pleased to offer a wide range of  
benefits to our employees. We offer private 
medical insurance cover for all employees, 
bringing peace of mind to our people in the 
unfortunate event of illness or accident. This 
insurance policy also includes up to six sessions 
of free mental health counselling, prioritising  
both the mental and physical health of our 
employees. Additionally, all employees receive 
Medicash coverage, which reimburses smaller 
medical and dental expenses. 

Through our Company intranet platform, our 
team members can access discounts of retail 
and experience discounts for a variety of 
establishments, including gym memberships. 

We introduced a cycle to work scheme in  
May which had been requested by a number  
of our team members. 

Other SysGroup employee benefits include life 
assurance, financial advice, free quarterly prize 
draws, annual events to support team health  
and wellbeing and an additional half-day of annual 
leave on their birthday. 

To help our people spread the positivity that  
we implement into our working environment,  
we also have a Candidate Referral Bonus Policy. 
The purpose of this scheme is to incentivise our 
team members to refer people they know directly 
to the Company as candidates for positions. 

24

SysGroup plc Annual report and accounts 2023Diversity, equality and inclusion 
SysGroup believe that a diverse team is the 
foundation of a successful business, a happy  
and productive culture and empowered 
employees. We are committed to building a more 
diverse workforce and in order to do so, it is our 
policy to hire based on merit and talent. We are 
in the process of developing a Diversity Policy, 
which will outline our commitment to increasing 
our employee diversity including by gender, race, 
ethnicity and ability.

Gender diversity 
While we are committed to increasing our  
diversity as a whole, we have initially focused  
our efforts on addressing gender diversity. 
The tech industry has a particularly low 
representation of women, as it stands just  
26% of the tech workforce are female. 

We aim to take steps to improve this 
representation and are currently exploring 
how we can identify and encourage female 
candidates throughout the recruitment  
process moving forward. 

We have previously advertised job  
opportunities specifically on online female 
careers communities to encourage more  
women to join SysGroup and enter the 
technology sector. We have recently engaged 
with a number of external organisations  
to support us in understanding potential  
future opportunities.

We are proud advocates for an increase  
in female representation in the industry  
and have sponsored events which aim to 
celebrate excellence in women, from personal 
achievements to outstanding contribution  
in business.

Equal opportunities 
We are committed to promoting equality  
of opportunity and fostering a safe working 
environment for all employees. SysGroup  
operate an Equal Opportunities Policy which 
outlines our commitment to not unjustifiably 
discriminate against our Staff or Applicants  
based on their sex, marital or civil partner status, 
gender reassignment, sexual orientation, race, 
colour, nationality, ethnic or national origin,  
religion or belief, pregnancy or maternity,  
disability or age. 

Learning and development 
We are a strong believer that the business 
provides the best customer service from a  
team that is motivated, trained well and curious  
to learn more. We encourage an environment  
of constant improvement and upskilling by 
providing our employees with a variety of  
learning and development opportunities. 

Our people receive a range of training, from 
general onboarding to specific development 
training. During onboarding, all employees are 
trained on Health & Safety, information and 
security, General Data Protection Regulation 
(GDPR), and an assortment of online safety 
modules (such as social media and phishing).  
Role specific training such as Cisco Certified 
Network Associate (“CCNA”) and Microsoft 
training was held for employees where 
appropriate. We also aim to hold customer  
service training for our Service Desk members. 

At SysGroup, we are committed to promoting 
the professional development of our workforce 
in their chosen careers within our Company. 
We operate a Professional Qualification Study 
Support Policy which sets out the support  
that will be offered and the expectations of 
the employee undertaking the qualification. 
We financially support many professional 
qualifications for our employees, for example,  
the CIMA for our Finance team, CIPD for our 
People team and continuous role specific 
accreditations for our IT teams. 

In FY23 we implemented a Learning 
Management System using Skillsoft  
(Percipeo), which provides appropriate  
learning opportunities for all team members, 
including technical and other business needs.

We are in the process of expanding our 
leadership development programmes  
by introducing apprentices and graduate 
programmes. We aim to engage with mentors 
from within the business to provide support  
and guidance, where necessary. 

To enhance our learning and development 
programme we have continued our ‘lunch and 
learn scheme’, where guest speakers provide 
presentations on various topics to our teams, 
bringing everyone together in an educational 
space monthly. Topics covered include 
compliance policies and technology as well as 
informative sessions hosted by the charity Mind.

25

SysGroup plc Annual report and accounts 2023Health & Safety (H&S) 
We consider the health and safety of our 
employees and visitors to be of paramount 
importance. We use the services of a third- 
party Company that provides H&S Advice.

To enhance our governance and oversight of 
H&S in SysGroup, we have a Health and Safety 
Committee which meets on a quarterly basis.  
The chairperson is the Head of People and 
Culture, and fellow members are the CFO, Head  
of Legal, Risk and Compliance, Senior People  
and Culture Advisor and Executive Assistant.  
The remit of the Committee covers employee  
H&S training, fire wardens and training, first aid 
kits and training, electrical appliance testing, 
evacuation procedures, working at height policy, 
personal protective equipment, review and 
actioning of H&S office visit reports, maintain  
and promote the H&S Policy.

Due to the nature of our operations, very  
few H&S incidents occur. These tend to be 
associated with minor injuries. Any incident is 
recorded in an accident log, and any necessary 
health and safety changes are implemented.

Charitable and local communities 
We aim to have a positive impact on the  
local communities in which we operate. 

SysGroup’s chosen charity to support is  
Mind,a mental health charity which provides 
advice and support to empower anyone 
experiencing a mental health problem. 

In FY23, SysGroup encouraged colleagues 
to participate in fundraising events such as 
Christmas jumper days and Company fancy  
dress events, in return for making a donation  
to charity. In October 2022 we raised over  
£900 for Mind, by hosting a “Freaky Friday 
Fundraising” event, where colleagues carved 
pumpkins and wore fancy dresses.

An information session was held to inform 
SysGroup colleagues of the work Mind does  
and how they could support in this work. 

We encourage and support our employees  
to participate in charitable events and members  
of our teams have voluntarily contributed their 
own time to support local educational groups with 
careers advice and developments in information 
technology. We partner with organisations to 
donate unused and refurbished laptops to 
underprivileged children in our local areas.

Where possible, we try to “buy local” to ensure  
we support the surrounding economies of our 
office locations, partnering with local suppliers 
where possible. We donate old furniture  
and equipment to not-for-profit organisations, 
providing them with good condition second hand 
office equipment and saving them a significant 
cost of purchase. 

Our kitchens have been fitted with food bank 
boxes that allow our staff to donate. Our team 
have also made donations to refugee causes, 
such as in the recent events in Ukraine. 

SysGroup has also worked the Grace Eyre 
Foundation (Grace Eyre), which supports people 
with learning disabilities and mental health needs 
in Brighton, Hove and across Sussex. Grace Eyre 
helps people to develop their independence, 
obtain housing, find employment and learn new 
skills. SysGroup provides technical consultancy, 
strategic advice and IT problem resolution to 
support Grace Eyre with its lack of in-house IT 
expertise. We further support local communities, 
by sponsoring a local football team in Bristol.

SysGroup plc Annual report and accounts 2023

26
26

SysGroup plc Annual report and accounts 2023ESG - Environmental 

Operating responsibly is embedded throughout our culture and developing  
ESG strategy. We are at the start of our journey, improving our understanding  
of our carbon emissions and impact on the environment. We aim to improve  
our data collection processes and introduce initiatives to support our efforts  
of become a more sustainable business.

Reducing waste 
Due to the nature of our operations, SysGroup 
is a low waste business. Despite this we are 
committed to minimising waste and reducing  
our environmental impact. Our offices are  
fitted with recycle bins and employees are 
encouraged to recycle to the fullest extent  
they can. Our products and services require 
minimal packaging which lessens our impact.

We are committed to taking a sustainable 
approach to disposal when required,  
separating waste materials for recycling. 

At SysGroup we recycle as much of our old  
IT equipment as possible using CPR Computer 
Equipment Recycling (CPR). This partnership 
ensures that our equipment is wiped to comply 
with GDPR, before being restored and recycled, 
with profits from retail sales being donated to  
UK charities. 

When disposing of old office equipment, we 
allow our employees to make small donations 
in exchange for reusable items. We have also 
partnered with Collecteco to donate old furniture, 
equipment, and materials to local charities and 
non-profit organisations, supporting a circular 
economy. Through this initiative, and to date, we 
have donated 342 items, diverting 11,622kg of 
waste from landfill and avoiding 11,815kg CO2e 
emissions. We will continue to consider the 
environment when making business decisions  
and operate more sustainably where we can  
at SysGroup.

Water 
We do not operate in a high-water intensive  
sector. Therefore, our water consumption  
across the Group is for employee use only and 
kept to a minimum. Our environmental impact in 
relation to water usage is therefore very small.

Materials 
We aim to minimise our impact on the 
environment. When sourcing materials and 
equipment we aim to partner with companies  
who are committed to operating responsibly.  
We have used furniture sourced ethnically  
from sustainable sources and manufactured  
from recycled materials in office fit-outs. 

Greenhouse gas emissions (‘GHG’)
Reducing our carbon emissions is important  
to becoming a more sustainable business.  
We improved our understanding and collection 
of our greenhouse gas emissions, by developing 
our carbon balance sheet (Scope 1, 2 and 3 
emissions) for the second time this year. 

•  Scope 1 emissions are direct GHG emissions 

that occur from sources that we control or own, 
i.e., gas usage and transport fuel. SysGroup do 
not produce any direct emissions from sources 
that we own or control.

•  Scope 2 emissions are indirect GHG emissions 

associated with our purchase of electricity, 
steam, heating or cooling. Our offices and 
datacentre racks consume electricity, which 
comprise 15% of our total Group emissions. 

•  Scope 3 emissions are the indirect GHG 

emissions within our value chain, which 
represents 84% of our total Group emissions. 

In FY23 we enhanced our data collection 
processes to improve the accuracy of our  
Scope 3 data, including launching by engaging  
with members of the business to gather more 
detailed information on Category 7: Employee 
Commuting. We have also utilised improved 
internal systems to collect more granular data 
surrounding Category 6: Business Travel.

During the year we also conducted an initial 
assessment of our top 10 suppliers, to better 
understand their ESG credentials and strategy. 
Over time we aim to develop this process further 
to understand how we can utilise the progress  
of our suppliers to improve the accuracy of our 
data collection and engage with suppliers on  
our ambition to reduce our carbon emissions. 

27

SysGroup plc Annual report and accounts 2023Table 1: A table showing SysGroup’s total Scope 1, 2 and 3 carbon emissions.

Emissions scope

Scope 1 

Scope 2

Scope 3

Total

FY23 gross  
emissions

FY23 percentage  
of total emissions

FY22 gross  
emissions

FY22 percentage  
of total emissions

29

277

1,545

1,851

1%

15%

84%

100%

–

356

1,486

1,842

–

19%

81%

100%

Datacentres
The electricity consumed at the data centres  
that we use for cloud hosting is responsible 
for a high proportion of our Scope 2 emissions, 
accounting for 254 tCO2e, compared to 349 
tCO2e in FY22. We recognise the high energy 
nature of data centres. Although, we have a  
limited ability to impact this, many of our data 

centre suppliers have communicated their  
own ambitions to be net zero, along with a 
commitment to utilise renewable energy  
where possible across their sites. We aim  
to engage with our data centres over time  
to further understand their energy usage  
and efforts to operate sustainably.

SysGroup plc Annual report and accounts 2023

28
28

SysGroup plc Annual report and accounts 2023Streamlined energy and carbon reporting (SECR)

To further enhance our reporting and understand our impact, we have  
voluntarily reported on all measured emissions sources required under  
the government policy SECR.

SECR requires companies to report on their 
energy usage (kWh) and its associated emissions 
(tCO2e). For SysGroup, this specifically includes 
separating our energy usage into Scope 2 
supplied electricity and Scope 3 transportation 

emissions. This reporting helps us and our 
stakeholders to understand the energy 
performance of the Group. We have reported our 
intensity metric of tCO2e per £m turnover to track 
our progress over time as our business grows. 

Table 2: Total consumption (kWh) figures for energy supplies reportable by the Group.

Utility and scope

FY23 consumption (kWh)

FY22 consumption (kWh)

Gaseous and other fuels (Scope 1)

Transportation (Scope 1)

Grid-supplied electricity (Scope 2)

Transportation (Scope 3)

 Total energy use – all scopes

85,136

57,803

1,430,125

50,084

1,623,148

–

–

1,676,193

101,523

1,777,716

Table 3: Total consumption (tCO2e) reportable by the Group.

Utility and scope

FY23 consumption (tCO2e) 

FY22 consumption (tCO2e)

Gaseous and other fuels (Scope 1)

Transportation (Scope 1)

Grid-supplied electricity (Scope 2)

Transportation (Scope 3)

Total emissions – all scopes

15.54

13.13

276.56

11.55

316.78

–

–

355.91

23.54

379.45

Table 4: An intensity metric of tCO2e per £m revenue has been applied for the annual total consumption.

Intensity metric

tCO2e / £m

FY23 UK intensity metric 

FY22 UK intensity metric 

14.63

25.73

Energy efficiency
Our primary objective has been to understand 
and calculate our impact, by implementing a 
thorough data collection process to report 
against SECR and TCFD. Understanding our 
energy usage and carbon footprint enables 
us to identify areas of high impact throughout 
our operations. Our new offices are fitted with 
LED lighting, reducing our energy consumption. 
Over time, we aim to investigate the feasibility of 
introducing energy efficiency measures across 
our business and report on our progress annually. 

SECR methodology
Scope 1, 2 and 3 consumption and CO2e 
emissions data has been calculated, in line 
with the 2019 UK Government environmental 
reporting guidance. The following Emission Factor 
Databases [2022] version 1 has been used, 
utilising the current published kWh gross calorific 
value (CV) and kgCO2e emissions factors relevant 
for reporting year 01/04/2022 – 31/03/2023: 

Intensity metrics have been calculated  
using total tCO2e figures and the selected 
performance indicator agreed with SysGroup 
Plc for the relevant report period total turnover 
£21.65m, which was £14.75m in FY22.

29

SysGroup plc Annual report and accounts 2023Taskforce on climate-related financial disclosures (TCFD) report

TCFD framework
SysGroup is an AIM listed Company with under 
500 employees and £500m turnover and as 
such we are not required to comply with UK TCFD 
disclosure and regulation. However, we recognise 
that understanding climate change and its impact 
will support us on our wider ESG journey. We are 
pleased to voluntarily report on our progress of 
embedding the recommendations of the TCFD 
into our existing processes. 

Governance
The SysGroup Board has overall responsibility 
for the Group’s climate-related risks and 
opportunities and ensuring that SysGroup builds 
a business strategy that is as resilient as possible 
to climate change. In order to equip the Board 
with the skills and knowledge required to embed 
climate change into future business decisions 
we held an ESG training session in FY23 covering 
climate change, carbon emissions and net zero.

We have used the TCFD framework as a guide, 
to help understand climate change and its 
associated risks and opportunities. By following 
each of the eleven TCFD recommendations, 
we have integrated climate change into our 
Corporate Risk Management framework, which  
is reviewed by the Board annually. Whilst we 
are still at the beginning of this process, we are 
pleased with our progress and intend to enhance 
our TCFD reporting process over time as we 
expand and develop our climate strategy.

Overview
We understand that climate-related impacts  
may affect the success of our business in 
the future. This year, we have increased our 
understanding of the climate-related risks and 
opportunities associated with our business over 
the short (up to 2025), medium (2025-2035)  
and long-term (2035-2050) time periods. 

We have concluded that due to the nature of  
our business and the location of our sites across 
the UK, climate change poses a low risk to our 
operations and business strategy. Nonetheless, 
we are committed to mitigating the risks of  
climate change and reducing our impact on  
the environment. This year we have prioritised  
the following: 

Sheet (Scope 1, 2 and 3 emissions) 

•  Calculating our FY23 Carbon Balance  
•  Widening climate scenario analysis  
•  Establishing an ambition to be net zero  

to newly acquired sites

for Scope 1 & 2 by 2030 and for Scope 3  
by 2040

The ESG Committee is responsible for  
assessing the Group’s climate-related risks  
and opportunities and implementing controls  
to minimise their impact. The ESG Committee 
meets on a quarterly basis and will provide  
an update to the Board annually. 

The Head of Legal, Risk and Compliance maintains 
a climate risk register which forms part of our 
overall Corporate Risk Register. This is maintained 
throughout the year and is subject to a scheduled 
update and review each year with a formal 
report to the Board. The Chief Financial Officer 
presented the outcomes of the Climate Risk 
Management Workshop to members of the Board, 
which signed off on the classification of each risk.

Strategy
The Group’s clear strategy and purpose is to 
become the leading provider of managed IT 
services to businesses in the UK. Using the TCFD 
recommendations, we ensure that our long-term 
business strategy remains robust and resilient  
to future changes in the climate. 

We have conducted a detailed climate scenario 
analysis across all sites, expanding our climate 
scenario analysis, to include newly acquired  
sites in FY23. 

Climate scenarios are referenced models of  
the future climate, based on global emission levels, 
and are used to identify potential climate-related 
risks and opportunities. The scenario modelling 
considered transition risks, those associated with 
the transition to a decarbonised global economy, 
at Group level, while each site was analysed 
against specific climate-related indicators, to 
reveal the inherent climate-related physical risks 
for the Group. 

SysGroup plc Annual report and accounts 2023

30

We used a combination of the Intergovernmental 
Panel on Climate Change’s (IPCC) Representative 
Concentration Pathway (RCPs), the International 
Energy Agency’s World Energy Model and 
other established models to develop our three 
scenarios, which are outlined below. 

Results
The results of the climate scenario analysis 
were presented at our annual Climate Risk 
Management workshop. This session was used 
to inform the categorisation of impact of each 
potential climate-related risk across the Group. 

•  Below 2°C: Governments and companies align 

with the Paris Agreement target of pursuing 
efforts to limit warming to 1.5°C by 2100 and 
achieve the UK Government’s 2050 net-zero 
target. It is anticipated that Governments  
will introduce policies in a timely and 
coordinated fashion to reduce carbon 
emissions. This scenario is associated with  
high transition risks in the short term but  
minimal physical risks due to prompt action. 

•  Between 2-3°C: This pathway predicts a 

staggered response to climate change 
from governments, introducing policies in 
an uncoordinated manner to reduce global 
emissions. The business continues as usual  
in the short term, but the delayed action 
results in the highest levels of transitional risks 
within the medium term. It is associated with 
increased severity of physical risks in the long 
term, compared to the Below 2°C scenario. 

•  Above 3°C: In this scenario, limited action  

is taken in the short or medium term. Fossil  
fuels remain the dominant global energy  
source, leading to rising emissions until 
2040. The inevitable rise in temperatures 
and subsequent physical risks will eventually 
pressure governments to act, leading to  
policies being introduced in an uncoordinated 
method in the long term. This scenario contains 
the highest levels of physical risk, due to  
several tipping points being surpassed. 

The TCFD recommends using a range of  
scenarios and timelines, to fully evaluate the 
impact of climate change. The climate scenarios 
were modelled across three-time horizons: 

• Short-term (up to 2025)
• Medium-term (2025-2035)
• Long-term (2035-2050)

In FY23, we identified 12 climate-related risks and 
one opportunity. We defined a risk to be significant 
if it had the potential to cause at least a small 
disruption to our operations. Out of the 12 risks 
identified, three were deemed to be significant  
to SysGroup. 

Significant risks

(Short – Medium Term) 

•  Increased cost of energy and materials 
•  Increase in carbon pricing (Medium Term) 
•  Increased frequency and severity  

of flooding (Long Term) 

Opportunity

•  Transitioning to lower emissions  

technologies (Short – Medium Term) 

Our most significant climate-related risk is  
the increased cost of energy and materials.  
We have already experienced an increase in 
energy prices and costs associated with some 
finished products. As a result of climate change 
and the increasing legislation, it is likely that 
energy prices will increase further in the short-
medium term, under the below 2°C scenario 
and the 2-3°C scenarios. We will monitor this 
risk closely and review the impact, as we explore 
more energy efficiency technology, supply chain 
management, and initiatives to reduce our energy 
usage. To enhance this journey, we have engaged 
with a third-party consultancy Company.

SysGroup is not currently impacted by carbon 
pricing. However, we recognise that this may 
change over time if the government increase 
regulation in this area. The impact of this risk 
would be highest for SysGroup within the  
2-3°C scenario, particularly in the medium-term,  
when carbon pricing is expected to peak. 

SysGroup may experience physical risk, for 
example, increased flooding, within the above  
3°C scenario in the long-term. While these risks  
do not impact the Company in the near term, we 
will continue to monitor the physical risks at all  
our offices and third-party datacentre locations. 

Further information on our climate-related risks  
is available on our website: sysgroup.com. 

31

SysGroup plc Annual report and accounts 2023Risk management
SysGroup aims to decisively evaluate and  
manage climate-related risks and opportunities  
to deliver on its business strategy and deliver  
long-term sustainable success. We have 
integrated the recommendations from the  
TCFD into our existing risk management 
processes to support the development of an 
internal climate risk management framework.

As a first step of our climate risk management 
framework, we use climate scenario analysis  
to identify the potential climate-related risks 
and opportunities impacting the Group. We hold 
an annual Climate Risk Management Workshop 
with members of the ESG Committee to assess 
the potential impact of each climate-related risk 
over the short, medium and long-term. Each risk 
was classified using existing risk management 
processes. The workshop was held to further 
understand climate change and identify its 
broader scope of associated risks. After the 
workshop, a climate risk register was created  
and certified to assess and accurately report  
all climate-related risks. 

Following this, mitigation processes were 
evaluated based on their ability to reduce  
the impacts of climate change. From this step, 
controls were developed and agreed upon  
based on the effectiveness in building climate 
resilience into our existing strategy and planning. 
These classifications were signed off by the  
Chief Financial Officer, members of the Audit 
Committee and members of the Board. 

We aim to reduce our carbon emissions over 
time and further develop our ESG programme, 
contributing to the mitigation of the impacts of 
climate-related risks on our business. We also  
plan to introduce an action plan to assess the 
impact and capitalise on the climate-related 
opportunity, transitioning to lower emissions 
technology. We will continue to conduct climate 
scenario analysis annually, to broaden our  
scope of risk classification. 

Metrics and targets
In FY22 we launched a data collection process  
to calculate our Scope 1, 2 and 3 emissions 
and help us to understand our impact on the 
environment for the first time. We have continued 
this process during FY23 to enable year-on-year 
monitoring of our carbon emission. 

Due to the complexity of this task, our Company 
size and nature, we enlisted the support of 
specialists, to assist us with this process. 
Calculating our carbon footprint enables us  
to understand the material emissions sources 
across our business and value chain, and identify 
areas where we can make the most significant 
impact on emission reductions. 

We followed the Greenhouse Gas Protocol (GHG) 
Corporate Value Chain (Scope 3) Accounting 
and Reporting Standard to calculate our Scope 
3 emissions. Under the GHG Protocol, Scope 3 
reporting has 15 reporting categories, 8 of which 
apply to SysGroup. 

In FY23, our efforts have focused on data 
collection improvements, widening the scope 
to capture categories we were unable to 
calculate last due to data availability. We aim to 
continuously broaden and strengthen our data. 

Now we have set our baseline, we aim to develop 
a net-zero strategy and set targets to reduce our 
emissions over time. As part of this process, we 
will introduce initiatives throughout the Group  
to help mitigate the impact of our climate-related 
risks. We will report on our progress annually. 
Having established our baseline our next step 
is to develop a net zero strategy roadmap over 
time and set targets aligning to our ambition to be 
net zero by 2040. As part of this process, we will 
introduce initiatives throughout the Group to help 
mitigate the impact of our climate-related risks. 
We will report on our progress annually.

Martin Audcent 
Chief Financial Officer 
23 June 2023

Strategic report

The Strategic Report, which includes all of  
the contents of pages 7 to 32, was approved  
by the Board signed on its behalf by:

Adam Binks 
Chief Executive Officer  
23 June 2023

32

SysGroup plc Annual report and accounts 2023 
 
Governance 
report

SysGroup plc Annual report and accounts 2023

33

Governance report
Board of directors’ profile

Michael Edelson
Non-Executive Chairman

Michael Fletcher
Non-Executive Director

Michael brings a wealth of experience as a Board 
Director to SysGroup plc. He has been a Founding 
Director or Chairman of several companies admitted 
to the AIM market, including Prestbury Group plc, 
Knutsford Group plc, Mercury Recycling Group plc  
(now Ironveld plc) and ASOS PLC. 

He was a non-executive Chairman of Bramhall plc, 
subsequently renamed Magic Moments Internet 
plc and then Host Europe plc, which acquired Magic 
Moments Design Limited in September 1999. He has 
also been on the Board of Manchester United Football 
Club since 1982.

Mike has extensive public markets experience  
and is the Managing Partner of Arete Capital LLP,  
a specialist venture and advisory business and 
sits on the Board of several privately owned growth 
companies. Previously, Mike was a managing director 
for European investment bank GCA Altium where  
he gained 10 years’ experience in M&A and corporate 
finance. He has advised a range of clients from public 
companies, private equity houses and entrepreneurs. 
Mike is a chartered accountant, qualifying with PwC  
in 1999, and is both FCA and SRA approved.

Adam Binks
Chief Executive Officer

Mark Quartermaine
Non-Executive Director

Mark has over 30 years’ experience in the ICT industry 
in a variety of executive, sales and marketing roles. 
He started his career at IBM in 1984 where he held 
different executive positions both in the UK and abroad 
culminating in running the point-of-sale business in 
the US, as the Worldwide Marketing Director for the 
Retail Division. In January 2013 Mark joined the board 
of Alternative Networks as a Non-Executive Director, 
he subsequently moved to become COO in January 
2014 and was then appointed CEO in September 2015. 
Alternative Networks was subsequently sold to Daisy 
Group for £165 million in December 2016.

Adam joined SysGroup as Chief Operating Officer in 
August 2014 and was formally appointed to the Board 
in October 2017. Leveraging Adam’s vast equity capital 
markets and M&A experience, he was promoted to 
Group CEO in April 2018. He is responsible for setting 
and delivering the group’s overall strategy to become 
the leading provider of managed IT services to the  
UK mid-market. 

He has extensive experience in the managed 
IT, hosting and telecoms sectors across a 21-
year career. Adam has played a pivotal role in the 
transformation of the group from a mass-market  
web hosting Company to the award-winning managed 
IT services and cloud hosting provider that it has 
become. Adam has previously held a number of 
Senior Management and Board level positions within  
the sector.

Martin Audcent
Chief Financial Officer

Martin was appointed as Chief Financial Officer in 
2018 as part of a newly established board to deliver 
on the next stage of growth. Martin has considerable 
finance, regulatory and compliance experience with 
listed companies and also has extensive acquisitions 
and operational experience. Martin is a Chartered 
Accountant, having qualified with PwC in 2000, and 
joined the Group from NCC Group plc, where for four 
years he was Associate Director of Finance and Group 
Financial Controller. Prior to this he worked at Baker  
Tilly and MBL Group plc in senior finance positions.

34

SysGroup plc Annual report and accounts 2023Governance report
Directors’ report

The Directors present their annual report and audited  
financial statements for the year ended 31 March 2023.

Principal activities

Interest rate risk

The Group finances its operations and capital 
investments through operational cash generation. 
The Group has commercial lease agreements 
in place for office properties and occasionally 
leases are used for equipment purchases.  
The bank facility is on a variable interest rate  
and the Directors consider this to be appropriate 
in the current economic environment. 

Foreign exchange risk

Following the acquisition of Truststream, the 
Group has increased its exposure to foreign 
exchange risk since a number of customers are 
invoiced in USD and certain suppliers invoice 
the Company in USD. The Group manages this 
foreign exchange risk partially through the natural 
hedging of using USD cash receipts to make USD 
cash payments to suppliers, but also uses USD 
forward exchange contracts to mitigate the risk. At 
31 March 2023, there was $347k of undrawn USD 
forex contract outstanding which it is anticipated 
will be used before 31 March 2024.

Credit risk

The Group’s principal financial assets are cash, 
and trade and other receivables. These balances 
are actively monitored to avoid significant 
concentrations of credit risk however the total 
of the cash balances and trade and other 
receivables represents the maximum exposure 
to credit risk. In order to manage credit risk, the 
Group employs a dedicated credit control team 
who have access to credit agency rating services. 
This allows the team to assess new customers  
for creditworthiness and continually monitor  
and address credit risks in our customer base.

The principal activities of the business are  
the provision of Managed IT Services and  
Value-added Resale of products and licences.

Business review  
and future developments

A review of the Group’s operations and 
performance for the twelve months to 31 March 
2023, a summary of the financial position at  
the year-end and an indication of the outlook for 
the future is contained in the Strategic Report.

Results and dividends

The Consolidated Statement of Comprehensive 
Income for the year is set out on page 56.  
The Directors do not propose the payment  
of a dividend for the year ended 31 March 2023 
(FY22: nil).

Financial instruments

The Group uses various financial instruments. 
These include bank loans, lease contracts, cash 
and various items, such as trade receivables 
and trade payables, that arise directly from its 
operations. The main purpose of these financial 
instruments is to raise finance for the Group’s 
strategic growth and to manage finance for 
the day-to-day operations of the business. The 
existence of these financial instruments exposes 
the Group to a number of financial risks, which are 
described in more detail in note 3 to the Accounts. 

Liquidity risk

The Group seeks to manage financial risk by 
ensuring sufficient liquidity is available to meet 
foreseeable needs and to manage cash assets 
safely and profitably. Cashflow forecasts are 
maintained and monitored as part of the Group’s 
three-year, twelve-month and monthly forecasts. 
Short-term flexibility is achieved through available 
cash balances and an overdraft facility.

35

SysGroup plc Annual report and accounts 2023Directors

The Directors of the Company who held office during the year are as follows:

Name

Michael Edelson

Adam Binks

Martin Audcent

Mike Fletcher

Mark Quartermaine

Position Held

Non-Executive Chairman

Chief Executive Officer

Chief Financial Officer

Non-Executive Director

Non-Executive Director

The interests of current Directors in shares and options are detailed in the Directors’ Remuneration 
Report on pages 38 to 40.

Significant shareholdings

As of 16 June 2023, the Company has been notified of the following significant shareholdings:

Name

Number of shares

Percentage holding

Gresham House Asset Management Limited

Canaccord Genuity Group Inc

Heejae Chae*

Darren Carter

Herald Investment Management Ltd

Praetura Group Limited*

12,999,563

8,093,302

6,800,000

3,552,632

3,444,581

1,710,256

26.61%

16.56%

13.92%

7.27%

7.05%

3.50%

*Heejae Chae will be appointed Executive Chairman of the Board of Directors on 26 June 2023.

Disclosure of information  
to Auditors

The Directors who held office at the date of 
approval of this Directors’ report confirm that,  
so far as they are each aware, there is no relevant 
audit information of which the Company’s auditors 
are unaware; and each Director has taken all the 
steps that they ought to have taken as a director 
to make themselves aware of any relevant audit 
information and to establish that the Company’s 
auditors are aware of that information.

Acquisitions 

In April 2023, SysGroup plc acquired 100% 
of the issued share capital in Truststream 
Security Solutions Limited (“Truststream”) and 
Independent Network Solutions Limited (“INSL”, 
holding Company of Orchard Computers Limited). 

SysGroup acquired Truststream for £5.33m 
cash consideration (inclusive of cash and debt 
acquired) with an earn-out payable following the 
first and second anniversaries of the transaction 
of up to £3.075m. The earn-out is subject to the 
achievement of certain maintainable EBITDA 
performance targets in the first and second 
12-month periods following the completion of  
the acquisition. 

36

SysGroup plc Annual report and accounts 2023The Truststream acquisition was mainly funded 
from a new £8.0m revolving credit facility (“RCF”) 
which was signed with Santander in April 2023. 
SysGroup utilised £4.5m of funds from the RCF  
to finance the acquisition. Further information  
on the new RCF facility can be found in note 19  
to the consolidated financial statements. 

At 31 March 2023, the Group had a gross cash 
balance of £4.18m and a net debt position of  
£1.3m, excluding contingent consideration of 
£2.68m. The Group has a £0.5m unused overdraft 
facility and £3.2m of undrawn headroom in its  
RCF Loan facility which is available for working 
capital and acquisitions.

The forecasts, the resultant cashflows,  
together with the RCF loan facilities, taking 
account of reasonably possible changes in  
trading performance, show that the Group can 
continue to operate within the current facilities 
available to it.

The Directors therefore have a reasonable 
expectation that the Group has adequate 
resources to continue in operational existence  
for the foreseeable future and thus they continue 
to adopt the going concern basis of accounting  
in preparing the financial statements.

Auditors

Pursuant to s487 of the Companies Act 2006,  
the auditor will be deemed to be reappointed  
and BDO LLP will therefore continue in office.

By order of the Board 

Martin Audcent 
Company Secretary 
23 June 2023

SysGroup acquired INSL for £1.0m cash 
consideration which was funded from the Group’s 
existing cash balances. There is no contingent  
or deferred consideration for this acquisition. 

Further information on the two acquisitions  
can be found in note 10 to the consolidated 
financial statements.

Going concern

The Directors have prepared the financial 
statements on a going concern basis which 
assumes that the Group and the Company  
will continue to meet liabilities as they fall due. 

The Directors have reviewed the Base business 
forecast and a Sensitised version for the period 
to 30 June 2024 and taken into account the 
forecasts that support the business viability  
for the period to 31 March 2025.

In the Base forecast there is significant  
headroom in the bank covenants as the  
business continues to operate with a high  
level of cash conversion and a reducing level 
of net debt. In the Sensitised forecast, which 
includes assumptions for a significant decline  
in revenue and profits, the Group maintains 
positive gross cash balances, reduce net debt 
and stays within the bank covenants. The Group 
has a business model with a high degree of 
financial resilience since circa 80% of revenue  
is derived from contracted managed IT services 
which is a continuous and business critical 
service supply to customers. This provides  
a high level of operating cash generation. 

37

SysGroup plc Annual report and accounts 2023Governance report
Directors’ remuneration report

Remuneration committee

Directors’ LTIP scheme

Membership of the Remuneration Committee 
comprises Mark Quartermaine (Chairman), 
Michael Edelson and Mike Fletcher. The 
Committee meets at least twice a year and is 
responsible for determining and reviewing the 
policy for the remuneration of the Executive 
Directors and such other members of the Senior 
Management Team as it is designated to consider. 
The Remuneration Committee also approves 
the design of, and determines targets for, any 
performance related pay schemes, reviews the 
design of any share incentive plans, determines 
the awards to the Executive Directors and 
determines the policy for, and scope of, pension 
arrangements for each Executive Director.

Remuneration policy

The Group has a policy to attract, motivate and 
reward individuals of the highest calibre who are 
committed to growing the value of the business 
and to maximising returns to shareholders.  
The policy is as relevant to Executive Directors 
as it is to employees, as we aim to reward 
Executive Directors and senior employees 
aligned to the performance of the Group. 
Independent professional advisors are used 
when benchmarking advice is required or changes 
to incentive schemes are being considered. 

Directors’ service contracts

Each Executive Director has a service contract 
which is available for inspection at the Annual 
General Meeting. The Group does not operate  
a final salary pension scheme. Executive Directors 
who are entitled to receive pension contributions 
may nominate a defined contribution scheme  
into which the Company makes payments on 
their behalf. The Company makes pension 
contributions for Executive Directors at 5%  
of salary.

The Executive Directors have a Long Term 
Incentive Plan (“2020 LTIP”) which was 
implemented in July 2020 following an 
independent review by professional advisors 
and after consultation with certain of its larger 
institutional shareholders. Under the 2020 LTIP, 
the Remuneration Committee sets a minimum 
Adjusted EBITDA performance (“Threshold”) 
each year. On conclusion of the financial year 
the Executive Directors are paid a mixture of a 
cash bonus and issued with nil cost performance 
shares, which are granted subject to the Group’s 
performance against the Threshold and these 
vest two years after the date of grant.

The Group must achieve a minimum of 90% of 
the Threshold before any cash payment or grant 
of performance shares is due to the Executive 
Directors. The level of cash payment and grant 
of performance shares increases up to 110% of 
the Threshold with the maximum grant due at the 
discretion of the Remuneration Committee. The 
maximum grant for the Chief Executive Officer is 
150% of annual salary and for the Chief Financial 
Officer 112.5% of annual salary. The split between 
a cash payment and performance shares is set at 
50%:50% unless a Threshold of 100% is exceeded 
at which point the split between a cash payment 
and performance shares is at the discretion of the 
Remuneration Committee for the excess amount.

Performance shares that are granted vest on 
the second anniversary of the initial grant and 
are subject to an additional grant dependent 
upon the performance of the share price based 
on the 90-day volume weighted average price 
immediately prior to the vesting date. The sale 
of shares received under the 2020 LTIP will be 
restricted such that a maximum of one third of the 
shares received will be able to be sold from the 
vesting date, two thirds from the first anniversary 
of the vesting date and all performance shares 
exercised will be able to be sold from the second 
anniversary of the vesting date.

38

SysGroup plc Annual report and accounts 2023The award of performance shares is subject  
to continued employment, malus and clawback 
provisions and will vest in full on a takeover of  
the Company.

In June 2022, under the 2020 LTIP Scheme  
and in respect of performance for the FY22 
financial year, a grant of 179,675 performance 
shares was made to Adam Binks, Chief Executive 
Officer, and 107,805 performance shares to  
Martin Audcent, Chief Financial Officer. 

Subsequent to the year end, under the same 
Scheme and in respect of performance for 
the FY23 financial year, a grant of 362,709 
performance shares was made to Adam Binks, 
Chief Executive Officer, and 204,024 performance 
shares to Martin Audcent, Chief Financial Officer.

Directors’ remuneration 
(audited)

The salaries of the Executive Directors are 
reviewed annually and are considered in relation 
to the growth of the Group, the contributions 
made by the Directors and the need to retain and 
motivate individuals. In FY23, the annual salary  
of the Chief Executive Officer was £200,000  
and the Chief Financial Officer £150,000. 

In April 2023, the Remuneration Committee 
reviewed the fees of the Non-Executive Directors 
in view of the growth of the business and in their 
consideration used available peer group pay 
information. The Committee resolved an increase 
in Non-Executive Director fees from £40,000  
to £44,000 per annum from 1 June 2022.

Director

Salary/Fees 
£’000

Bonus 
£’000

Pension 
£’000

BIK 
£’000

Total 
£’000

Salary/Fees 
£’000

Bonus 
£’000

Pension 
£’000

BIK 
£’000

Total 
£’000

2023

2022

Michael Edelson

Mike Fletcher

Mark Quartermaine

Adam Binks

Martin Audcent

Total

43

43

43

215

160

504

–

–

–

102

56

158

–

–

–

10

8

18

–

–

–

3

2

5

43

43

43

330

226

685

40

40

40

165

130

415

–

–

–

74

44

118

–

–

–

8

6

14

–

–

–

2

1

3

40

40

40

249

181

550

The salaries of Adam Binks and Martin Audcent 
include a car allowance of £15,000 and £10,000 
respectively in both years. Adam Binks and  
Martin Audcent have LTIP share options that 

incurred share-based payment charges  
of £83,000 (FY22: £83,000) and £49,000  
(FY22: £50,000) respectively.

Directors’ interests in ordinary shares of SysGroup plc

The Directors in office at the end of the year had interests in the ordinary share capital  
of the Company as shown below:

Number of 
ordinary shares

Percentage 
interest

Director

Michael Edelson*

Adam Binks

Martin Audcent*

Mark Quartermaine

Mike Fletcher*

* The Directors’ interest in shares include directly held shares and interests held via related parties.

858,179

220,134

117,499

76,923

77,193

1.76%

0.45%

0.24%

0.16%

0.16%

39

SysGroup plc Annual report and accounts 2023Directors’ options

The Directors had interests in options over ordinary shares of the Company at the end of the year  
as shown below:

Employee

Adam Binks

LTIP scheme

2018 LTIP

2018 LTIP

Vested

Vested

Vested

Options over 
ordinary shares

Grant date

Expiry date

750,000

26/06/2018

25/06/2028

250,000

15/07/2019

14/07/2029

2020 LTIP

Unvested

250,000

08/07/2020

07/07/2030

2020 LTIP

Unvested

179,675

21/06/2022

20/06/2032

Martin Audcent

2018 LTIP

2018 LTIP

Vested

Vested

450,000

16/07/2018

15/07/2028

150,000

15/07/2019

14/07/2029

2020 LTIP

Unvested

150,000

08/07/2020

07/07/2030

2020 LTIP

Unvested

107,805

21/06/2022

20/06/2032

On 26 May, the Board also agreed that the  
482,235 unvested options granted to Martin 
Audcent, the Company’s Chief Financial Officer, 
under the Company’s 2020 LTIP Scheme may  
vest with immediate effect with restrictions  
on his options waived.

Mark Quartermaine 
Chairman 
Remuneration Committee 
23 June 2023

Post balance sheet date

On 26 May 2023, subsequent to the balance 
sheet date, it was announced that Adam Binks 
would be stepping down as Chief Executive  
Officer and from the Board on 26 June 2023. 
Mr Binks will no longer be an employee of the 
Company from this date. The Company reached 
a mutual agreement with Mr Binks to retain his 
services as a consultant for a period of six months 
to 27 December 2023, and additionally agreed  
a Settlement Agreement to pay twelve months’ 
contractual notice period for salary, car allowance 
and benefits, and 100% of the FY24 LTIP bonus, 
amounting to a gross payment of £449,000 in total.

In respect of Mr Binks’ departure, the Board 
agreed that the 826,394 unvested options  
granted to Mr Binks under the Company’s 2020 
LTIP Scheme would vest with immediate effect 
with all restrictions on all his options waived. Mr 
Binks agreed to immediately exercise all his options 
granted under the 2018 and 2020 LTIP schemes, 
totalling 2,076,394 ordinary shares of 1p each 
(“Ordinary Shares”) and further agreed to sell,  
and the Company agreed to buy, a total of 
2,076,394 Ordinary Shares at a price of £0.375 
per Ordinary Share. The Company will hold these 
Ordinary Shares in treasury to satisfy the exercise 
of future share options under SysGroup’s share 
incentive schemes.

40

SysGroup plc Annual report and accounts 2023Governance report
Corporate governance report

Introduction

Board of directors

The SysGroup Board seeks to follow the 
best practice in corporate governance 
as appropriate for a Company of our 
size, nature and stage of development. 
As a public Company listed on AIM, we 
recognise the trust placed in the Board 
by shareholders, employees and other 
stakeholders, and the importance of a 
corporate governance framework that  
is robust and effective.

All AIM companies must operate a corporate 
governance code in compliance with AIM Rule 
26 and the SysGroup Board have adopted the 
principles of the 2019 Quoted Companies Alliance 
Corporate Governance Code (“the QCA Code”)  
to support the Company’s governance framework. 
We set out below the appropriate disclosures of 
how the Company complies with the ten principles 
set out in the QCA Code, and where necessary  
we detail any areas of non-compliance. A full  
copy of the QCA Code is available from the  
QCA’s website: theqca.com.

The Board comprises five Directors, two Executive 
Directors and three Non-Executive Directors, 
and reflects a complementary blend of different 
experience and backgrounds. 

The principal areas of Board responsibility are:

structure changes

opportunities and key investment decisions

• Business strategy and performance review
• Corporate governance and risk management
•  Identification and approval of acquisition 
•  Approval of financing and equity  
• Consideration of senior employee appointments
•  Approval of the annual operating plan  
• Approval of the annual report and accounts
• ESG strategy

and financial forecasts

Day-to-day management is delegated to the 
Executive Directors who are charged with 
consulting the Board on all significant matters. 
Decisions are made promptly following full Board 
consultation when necessary and appropriate. 
The Executive Directors provide the Non-
Executive Directors with regular operational and 
financial information to enable them to discharge 
their duties effectively and all Directors have 
access to independent professional advice at  
the Company’s expense, as and when required. 

The attendance at Board and committee meetings in the year was as follows:

PLC Board

Audit committee Remuneration committee

Meetings

Michael Edelson

Mike Fletcher

Mark Quartermaine

Adam Binks

Martin Audcent

10

9

10

10

10

10

3

3

3

3

3

3

2

2

2

2

1

–

41

SysGroup plc Annual report and accounts 2023Internal controls

The Group has a system of internal controls 
which are designed to safeguard the assets of 
the Group and ensure the reliability of financial 
information for both internal reporting and 
external publication. As with all such systems, 
the goal is to manage risk within acceptable 
parameters rather than to eliminate risk entirely. 
Any system of internal controls can provide only 
reasonable, and not absolute, assurance that 
material financial irregularities will be detected or 
that risk of failure to achieve business objectives 
is eliminated. The Group insures against various 
risks and regularly reviews both the type and 
amount of external insurance that it buys.

The Directors consider that the system of  
internal controls operated effectively throughout 
the financial year and up to the date the financial 
statements were signed. Based on the size and 
complexity of the Group, the Board of Directors  
do not consider there is a need for an internal 
audit function. 

QCA code principles

1. Establish a strategy and business model  
which promote long-term value for 
shareholders
SysGroup’s business strategy is to expand 
its position as a trusted provider of Managed 
IT Services and Cloud Hosting to clients 
predominantly in the UK. The Board believes that 
a business focused on the provision of Managed 
IT Services offers the highest growth opportunity, 
the potential for increased margins, longer-term 
contracts, and greater forward revenue visibility. 
The Group provides managed IT solutions to 
customers either as a fully outsourced service  
or as an extension to their existing IT department. 
We intend to continue to supplement organic 
growth with carefully considered acquisitions 
that add critical mass and provide benefits from 
economies of scale. Further detail on the Group’s 
strategy can be found in the Strategic Report.

2. Seek to understand and meet  
shareholder needs and expectations
The Directors recognise the importance of 
listening to and communicating openly with 
the Company’s shareholders to ensure that 
the strategy, business model and financial 
performance are understood. We recognise  
that understanding what analysts and investors 
think about the Company helps the Board  
to formulate future strategy. The Directors 
actively seek to build relationships with our  

major institutional investors and shareholders. 
The Executive Directors meet our major 
shareholders individually following the release 
of the full year and interim accounts and are 
available for meetings at other times if requested. 
All shareholders are invited to attend the AGM. 
The Non-Executive Directors can be contacted  
by shareholders if they wish to raise any matters.

The annual report and interim announcement  
are key communications to our shareholders. 
In these reports we aim to provide a clear 
explanation of the business performance, 
financial position, operational structure  
changes and future prospects.

All private and institutional investors are invited 
to attend the AGM where the Company Directors 
are present to answer any questions. Additionally, 
shareholders can contact the Company with any 
questions by using the investor enquiry email 
address on the website.

3. Take into account wider stakeholder  
and social responsibilities and their  
implications for long-term success
In addition to our shareholders, we have a wider 
group of stakeholders who assist in creating  
value in the Group. We have strong relationships 
with customers and suppliers, and the service 
and delivery capability of our employees is of 
central importance. It is our teams that provide 
the high-quality service to customers and we 
ensure that we continue to invest in them through 
appropriate training and development.

A high proportion of the Group’s managed 
services are provided under contracts ranging 
from twelve months to three years. We develop 
close working relationships with our customers 
through their use of our support services and 
by assisting them with suggested solutions to 
improve their IT infrastructure and processes.  
We request feedback from customers on a  
regular basis to assess how we are performing.

The Group selects suppliers on the quality  
of their products or services and on competitive 
pricing. Long term relationships are particularly 
helpful in situations where we can work with the 
supplier to identify value creation opportunities. 
New suppliers are subject to due diligence  
take-on procedures and the Group makes 
payments to suppliers on a regular and routine 
payment process.

The Group’s employees are key stakeholders  
in the success of the business. We aim to recruit 
high calibre individuals and the Group invests 
in their ongoing development needs through 

42

SysGroup plc Annual report and accounts 2023internal and external training. The Group offers 
competitive remuneration and benefits packages 
including the periodic offer of EMI share options. 
All employees are encouraged to speak openly 
with line managers and colleagues, and Senior 
Leadership Team meetings are held weekly to 
ensure the team are working with co-ordination 
and focus on the right priorities. We believe that 
having a contemporary workplace environment  
is a key element to attract, retain and motivate  
our employees and we ensure our workplaces  
are vibrant and energising places to work. 

As an AIM listed Group, we recognise the 
importance of maintaining high quality regulatory 
compliance and internal governance. We comply 
with AIM, the Companies Act, Employment, GDPR, 
Health & Safety, Anti-Bribery and Corruption,  
and other relevant regulations.

4. Embed effective risk management, 
considering both opportunities and  
threats, throughout the organisation
The Group employs a Head of Legal, Risk and 
Compliance (“HLRC”), a Senior Leadership  
Team position, whose responsibility includes  
the identification of risks and the ownership  
and maintenance of the Corporate Risk Register.  
The HLRC reports to the Chief Financial Officer 
in the organisation’s structure. The concept of 
risk and mitigation is embedded in our Senior 
Leadership Team and the risks that have been 
recorded in our Risk Register have Senior  
Leader business owners who are responsible  
and accountable for the risks and controls that 
are in place.

The Board of Directors receive an annual  
report from the HLRC to show the risk profile 
of the Group and how this has changed from 
previous periods. As an IT Managed Services 
Company, we also place the utmost importance  
to IT security risks and we are accredited  
under ISO27001 for our internal policies and 
processes in this area. An Information Security 
Management Systems Meeting is held on  
a quarterly basis to monitor performance  
and progress any necessary actions. 

The Non-Executive Directors are updated by the 
Executive Directors on all significant risk matters 
or events, either at the monthly Board meetings 
or at the time the issues arise depending on the 
considered level of urgency and importance.

The Directors acknowledge their responsibility  
for financial risk, and in particular for the 
Company’s and Group’s internal system of 
controls which are designed to safeguard the 
assets of the Group and ensure the reliability  
of financial information for both internal use and 
external publication. Overall control is achieved  
by having financial reporting processes and 
systems that are appropriate to the size and 
complexity of the Group’s operations and by 
ensuring the workforce is sufficiently trained. 

As the Group continues to grow the risks  
of the business and risk management  
framework will remain subject to regular  
review. Further information on the principal  
risks and uncertainties of the Group can  
be found in the CFO Report.

5. Maintain the Board as a well-functioning, 
balanced team led by the Chair
The Board comprises five Directors, two 
Executives and three Non-Executives, and  
reflects a blend of different experience and 
backgrounds. There is a clear division of 
responsibility between the Chairman of the  
Board (a Non-Executive role) and the Chief 
Executive Officer. The Board considers the  
Non-Executive Directors to be independent  
in character and judgement notwithstanding  
their shareholdings in the Group. 

The Board of Directors usually meet in person 
on a monthly basis and at least ten times a 
year. Additional Board meetings are sometimes 
held outside the regular calendar of dates and 
these may be attended by teleconference calls. 
The Board, through the Chairman and the Non-
Executive Directors, as well as the Executive 
Directors, maintains regular contact with its 
advisers and seeks to ensure that the Board 
develops an understanding of the views of the 
major shareholders of the Company.

SysGroup plc Annual report and accounts 2023

43
43

SysGroup plc Annual report and accounts 2023The Company has effective procedures in place 
to monitor Directors’ conflicts of interests which 
are reported to and dealt with by the Board.

The Chairman is satisfied that there is a suitable 
balance between Executive and Non-Executive 
Directors in the Board composition and is 
sufficiently resourced to discharge its duties  
and responsibilities effectively.

6. Ensure that between them the  
Directors have the necessary up-to-date 
experience, skills and capabilities
The Chairman is satisfied that the Directors 
have an appropriate level of experience, skills 
and capabilities to effectively discharge their 
duties and responsibilities. The recruitment of 
Executive and Non-Executive Directors is carefully 
considered and profiled to match against the 
specific requirements of the Group. Details of  
the skills and experience of each of the Directors 
can be found in the annual report as well as on  
the Company’s website.

All members of the Board receive training as 
required and can take independent professional 
advice if necessary, in the furtherance of  
their duties. 

At each Annual General Meeting of the Company, 
one-third of the Directors retire from office by 
rotation and a Director retiring by rotation is 
eligible for re-election. Subject to the provisions of 
the Act and of the Articles, the Directors to retire 
in every year shall include (so far as necessary 
to obtain the number required) any Director who 
wishes to retire and not to offer himself for re-
election. Any further Directors so to retire are 
those who have been longest in office since  
their last appointment or reappointment. 

Unless recommended by the Directors for 
appointment, no person other than a Director 
retiring at the meeting shall be eligible for 
appointment to the office of Director at any 
General Meeting unless the Company receives 
notice in writing by a member duly qualified 
to attend and vote at the meeting with the 
necessary particulars and authorities.  
The notice must be received not less than  
seven nor more than 28 days before the day 
appointed for the meeting. 

7. Evaluate Board performance  
based on clear and relevant objectives,  
seeking continuous improvement
The Chairman is responsible for assessing the 
individual contributions of the Directors and this  
is monitored and reviewed on an ongoing basis. 
The Chairman is satisfied that all the Directors  
are making valued contributions and the Board  
is working effectively together. The Company does 
not currently have a formal appraisal process  
for Directors, but this shall be kept under review.

8. Promote a corporate culture that is  
based on ethical values and behaviours
The Directors both individually and together as a 
Board are committed to promoting ethical values 
and behaviours throughout the organisation. 
SysGroup has a well-established set of corporate 
values that are communicated and understood 
throughout the organisation, these are:

• Love what you do
• Work smart
• Own it
• Delight your customers
• Be bold and deliver

The corporate values are actively promoted 
by the Executive Directors, People and Culture 
Team and the Senior Leadership Team and the 
ethical values of transparency, honesty, and 
doing the right thing underpins how we work. 
New employees receive inductions on joining the 
organisation which includes an explanation of all 
the key internal policies including the IT Security 
Policy, Health & Safety Policy, Anti-Corruption and 
Bribery Policy, Whistleblowing Policy, and GDPR. 
These policies are also available to view on the 
Group’s intranet site which also offers employee 
benefits and Company latest news. 

SysGroup uses personality insight tools in our 
recruitment processes and seeks to recruit 
candidates who fit well with our corporate values 
in addition to having the appropriate skills, 
knowledge and experience for the roles. The 
Group has a range of policies which are aimed 
at retaining and providing incentives for key 
staff. Objectives are set for departments and 
employees that are derived from the Group’s 
overall plan. The Group has a clear and well-
understood organisation structure and each 
employee knows his or her line of responsibility 
and accountability.

44

SysGroup plc Annual report and accounts 20239. Maintain governance structures and 
processes that are fit for purpose and support 
good decision-making by the Board
The Directors recognise the importance of having 
a robust system of governance to ensure there 
are appropriate levels of oversight and control for 
financial reporting, risk management, compliance 
and corporate responsibility.

Board meetings
Board meetings are attended by the Directors 
in person and are held on scheduled calendar 
dates, usually every month and at least ten 
times a year. If a Director is unable to attend in 
person, they may attend instead by telephone 
conference. An agenda and relevant Board 
papers are circulated in advance of the meeting 
to allow the Directors sufficient time to review. 
The Board meeting is chaired by the Chairman, 
Michael Edelson, and all matters on the agenda 
are covered with the opportunity for questions 
and discussion. Additional matters can be raised 
under AOB. Minutes are recorded for each 
meeting which are reviewed and signed by  
the Chairperson.

Matters reserved for the Board include business 
strategy, acquisitions and disposals, bank 
facilities, equity and capital structure, corporate 
governance, ESG strategy, delegation of authority, 
annual operating plan, and the approval of the 
interim and annual report and accounts. The 
Board is also responsible for reviewing the 
effectiveness of the internal controls and risk 
management framework.

Audit Committee
The membership of the Company’s Audit 
Committee comprises Michael Edelson, Mark 
Quartermaine and Mike Fletcher. Mike Fletcher, 
a Chartered Accountant, is the Chairman of this 
Committee. The Audit Committee meets at least 
three times a year and is responsible for reviewing 
the integrity of the financial statements of the 
Group, the Group’s compliance with legal and 
regulatory requirements, and the adequacy and 
effectiveness of the Group’s internal financial 
controls. The Group’s auditors, BDO, attend the 
Audit Committee Meetings. 

During the year to 31 March 2023, there were 
three Audit Committee meetings and the  
principal items discussed were: 

interim and full year audit reports

audit fee and engagement letters

•  Review of the BDO planning,  
•  BDO auditor independence,  
• Review of Going Concern 
•  Review of IFRS15 revenue recognition  
•  Review and approval of the interim  
•  Review and approval of the annual  
•  Review and approval of the management 

results, preliminary announcement

for the new acquisitions

report and accounts

letters of representation

The Group have not included a separate Audit 
Committee report in its financial statements,  
the contents of such a report including the 
principal risk and uncertainties, the role and 
structure of the Audit Committee and the 
corporate governance disclosure are separately 
included throughout the report and have been 
reviewed by the Audit Committee.

Remuneration Committee
The membership of the Company’s Remuneration 
Committee comprises Michael Edelson, 
Mike Fletcher and Mark Quartermaine. Mark 
Quartermaine is the Chairman. The Committee 
meets at least twice a year and is responsible 
for determining and reviewing with the Board 
the policy for the remuneration of the Executive 
Directors and such other members of the 
executive management it is designated to 
consider. Within the terms of the agreed policy,  
it determines the total individual remuneration  
of the Executive Directors. 

The Remuneration Committee also approves 
the design of, and determines targets for, any 
performance related pay schemes, reviews the 
design of any share incentive plans, determines 
the awards to the Executive Directors and 
determines the policy for, and scope of, pension 
arrangements for each Executive Director.

There were two Remuneration Committee 
meetings during the year and the principal items 
were to approve the FY23 Executive Directors’ 
cash bonus and grant of performance share 
options, and to review the salaries of the Non-
Executive Directors.

45

SysGroup plc Annual report and accounts 2023Rule 21 of The AIM Rules  
for Companies and MAR 
(“Market Abuse Regulation”)

The Group complies with Rule 21 of the AIM  
Rules relating to dealing during close periods.  
The Group has a reasonable and effective  
dealing policy in place. All employees are notified 
when the Company enters and exits close periods 
but the dealing code in any event requires that 
an employee seeks permission from certain 
designated people before trading in the shares  
of the Group. 

10. Communicate how the Company is  
governed and is performing by maintaining  
a dialogue with shareholders and other 
relevant stakeholders
The annual report is a key deliverable to our 
shareholders to explain how our business is 
performing and our approach to governance  
and risk management. In the annual report  
we aim to provide all relevant information that 
allows shareholders to gain a clear understanding  
of how we manage the business and we shall 
continue to identify areas of disclosure that  
can be enhanced.

We arrange regular meetings for our principal 
shareholders to meet with the Executive  
Directors so they can receive an update on 
the business and have the opportunity to ask 
questions. Broker research notes on the Group 
are also available for investors to review. Across 
the financial year, the standard communications 
to shareholders are:

• Preliminary announcement
• Annual report and accounts
• Interim announcement
• Annual General Meeting
•  Shareholder meetings following  
• Regulatory RNS announcements

results announcements 

Shareholders can find information on the Board  
of Directors, Shareholder Circulars, Articles  
of Association, Admission Document, Financial 
Reports and Regulatory Announcements on  
our sysgroup.com website.

SysGroup plc Annual report and accounts 2023

46
46

SysGroup plc Annual report and accounts 2023Governance report
Statement of Directors’ 
responsibilities

The Directors are responsible for preparing the annual report of the Director’s  
and the financial statements in accordance with applicable law and regulations. 

Company law requires the Directors to prepare 
financial statements for each financial year. 
Under that law the Directors have elected  
to prepare the Group and Company financial 
statements in accordance with UK adopted 
international accounting standards. Under 
Company law the Directors must not approve  
the financial statements unless they are satisfied 
that they give a true and fair view of the state  
of affairs of the Group and Company and of  
the profit or loss of the Group for that period.

In preparing these financial statements,  
the Directors are required to:

and then apply them consistently;

•  Select suitable accounting policies  
•  Make judgements and accounting  
•  State whether they have been prepared in 

estimates that are reasonable and prudent;

accordance with UK adopted international 
accounting standards, subject to any material 
departures disclosed and explained in the 
financial statements; and

•  Prepare the financial statements on the  

going concern basis unless it is inappropriate  
to presume that the Company will continue  
in business.

The Directors are responsible for keeping 
adequate accounting records that are sufficient 
to show and explain the Company’s transactions 
and disclose with reasonable accuracy at  
any time the financial position of the Company 
and enable them to ensure that the financial 
statements comply with the requirements  
of the Companies Act 2006. They are also 
responsible for safeguarding the assets of  
the Company and hence for taking reasonable 
steps for the prevention and detection of fraud 
and other irregularities.

Website publication

The Directors are responsible for ensuring the 
annual report and the financial statements are 
made available on a website. Financial statements 
are published on the Company’s website in 
accordance with legislation in the United Kingdom 
governing the preparation and dissemination 
of financial statements, which may vary from 
legislation in other jurisdictions. The maintenance 
and integrity of the Company’s website is the 
responsibility of the Directors. The Directors’ 
responsibility also extends to the ongoing integrity 
of the financial statements contained therein.

By order of the Board

Martin Audcent 
Company Secretary 
23 June 2023

47

SysGroup plc Annual report and accounts 2023Financial 
statements

SysGroup plc Annual report and accounts 2023

48

SysGroup plc Annual report and accounts 2023Financial statements
Independent auditor’s report  
to the members of SysGroup plc

Opinion on the  
financial statements

In our opinion:

•  The financial statements give a true and  

fair view of the state of the Group’s and of  
the Parent Company’s affairs as at 31 March 
2023 and of the Group’s loss for the year  
then ended;

•  The Group financial statements have been 

properly prepared in accordance with UK 
adopted international accounting standards;

•  The Parent Company financial statements 

have been properly prepared in accordance 
with UK adopted international accounting 
standards and as applied in accordance with 
the provisions of the Companies Act 2006; and

•  The financial statements have been prepared 

in accordance with the requirements of the 
Companies Act 2006.

We have audited the financial statements  
of SysGroup plc (the ‘Parent Company’) and its 
subsidiaries (the ‘Group’) for the year ended  
31 March 2023 which comprise the consolidated 
statement of comprehensive income, the 
consolidated statement of financial position,  
the Company statement of financial position,  
the consolidated statement of changes in equity, 
the Company statement of changes in equity, 
the consolidated statement of cashflows, the 
Company statement of cashflows and notes to 
the financial statements, including a summary 
of significant accounting policies. The financial 
reporting framework that has been applied 
in their preparation is applicable law and UK 
adopted international accounting standards 
and, as regards the Parent Company financial 
statements, as applied in accordance with  
the provisions of the Companies Act 2006.

Basis for opinion

We conducted our audit in accordance with 
International Standards on Auditing (UK) (ISAs 
UK) and applicable law. Our responsibilities  
under those standards are further described  
in the Auditor’s responsibilities for the audit of  
the financial statements section of our report.  
We believe that the audit evidence we have 
obtained is sufficient and appropriate to provide  
a basis for our opinion. 

Independence
We remain independent of the Group and the 
Parent Company in accordance with the ethical 
requirements that are relevant to our audit of the 
financial statements in the UK, including the FRC’s 
Ethical Standard as applied to listed entities, and 
we have fulfilled our other ethical responsibilities 
in accordance with these requirements. 

Conclusions relating  
to going concern

In auditing the financial statements, we have 
concluded that the Directors’ use of the going 
concern basis of accounting in the preparation 
of the financial statements is appropriate. Our 
evaluation of the Directors’ assessment of the 
Group and the Parent Company’s ability to 
continue to adopt the going concern basis  
of accounting included:

•  We obtained the Directors’ assessment that 

supports the Board’s conclusions with respect 
to going concerns and the related disclosures;

•  We considered the appropriateness of the 

Directors’ forecasts by testing their mechanical 
accuracy, assessing historical forecasting 
accuracy by comparing the Group’s results to  
its previous forecasts and using our knowledge 
of the group, industry and economy assessed 
the feasibility of the downside sensitivity 
analysis and reverse stress testing completed;

49

SysGroup plc Annual report and accounts 2023•  We challenged the rationale for the assumptions 

including revenue growth and the level of 
overheads utilised in the forecasts, using  
our knowledge of the business and the sector 
and wider commentary available from stock 
market analysts;

•  We obtained an understanding of the financing 

facilities from the finance agreements, including 
the nature of the facilities, covenants and 
attached conditions and assessed the facility 
and covenant headroom calculations, and  
re-performed sensitivities on the Directors’  
base case and stressed case scenarios; and

•  We reviewed the wording of the going concern 

disclosures, and assessed its consistency  
with the Directors’ forecasts and assessment.

Based on the work we have performed, we 
have not identified any material uncertainties 
relating to events or conditions that, individually 
or collectively, may cast significant doubt on 
the Group and the Parent Company’s ability 
to continue as a going concern for a period of 
at least twelve months from when the financial 
statements are authorised for issue. 

Our responsibilities and the responsibilities of 
the Directors with respect to going concern are 
described in the relevant sections of this report.

Overview

Coverage

Key audit matter

Materiality

100% (2022: 100%) of Group profit before tax 
100% (2022: 100%) of Group revenue 
99% (2022: 99%) of Group total assets 

2023

2022

Revenue recognition

Business combinations

Group financial statements as a whole 
Materiality has been based on 1.25% (2022: 1%)  
of revenue, rounded to £270,000 (2022: £145,000) 

An overview of the scope of our audit

Our Group audit was scoped by obtaining an 
understanding of the Group and its environment, 
including the Group’s system of internal control, 
and assessing the risks of material misstatement 
in the financial statements. We also addressed 
the risk of management override of internal 
controls, including assessing whether there was 
evidence of bias by the Directors that may have 
represented a risk of material misstatement.

Our Group audit scope focused on the Group’s 
main trading entity being SysGroup Trading 
Limited, the Parent Company and Truststream 
Security Solutions Limited which were considered 
to be the significant components. Full scope 
audits were performed on these components 
by the Group engagement team. Independent 
Network Solutions Limited and Orchard 
Computers Limited were considered insignificant 
components to the Group, however full scope 
audits were performed on these components  
also by the Group engagement team. 

There are in addition a number of dormant entities 
in the Group which are insignificant components. 
Dormant entities have been subject to desktop 
reviews only by the Group audit team. 

Key audit matters
Key audit matters are those matters that, in our 
professional judgement, were of most significance 
in our audit of the financial statements of the 
current period and include the most significant 
assessed risks of material misstatement (whether 
or not due to fraud) that we identified, including 
those which had the greatest effect on: the overall 
audit strategy, the allocation of resources in the 
audit, and directing the efforts of the engagement 
team. These matters were addressed in the 
context of our audit of the financial statements  
as a whole, and in forming our opinion thereon,  
and we do not provide a separate opinion on 
these matters.

50

SysGroup plc Annual report and accounts 2023    
   
    
Key audit matter

Revenue 
recognition

Note 4

See accounting 
policy in note 1 

The Group has a number of different 
revenue streams, each of which have 
a different revenue recognition policy 
dependent on the specific terms of the 
transfer of goods or the service provided. 

There are a number of judgements 
involved in the application of IFRS15, the 
revenue recognition standard, including 
determining the appropriate timing of 
revenue recognition and in the unbundling 
of contracts that relate to the provision 
of more than one service and/or product. 
Because of this we determined revenue 
recognition to be a key audit matter.

We have assessed that the risk of 
material misstatement could arise from:

manual journals in revenue;

•  An inappropriate use of  
•  Improper unbundling of contracts  

and allocation of transaction price  
to performance obligations; and

Business 
combinations

Note 2 and 10

See accounting 
policy in note 1

•  Improper revenue recognition 

before completion of performance 
obligations, with a focus around  
year end cut-off.

We therefore consider revenue 
recognition to be a key audit matter.

The Group has made two  
acquisitions during the year  
‘Orchard’ and ‘Truststream’. 

Accounting for acquisitions can  
be complex and requires significant 
judgement. The recognition and  
valuation of assets and liabilities 
acquired, such as intangible assets,  
is inherently complex and judgemental. 

Management prepared detailed 
calculations to determine the fair value 
of the intangible assets acquired without 
the use of third party specialists. As a 
result of the judgements required to 
be made by Management there is a 
risk of material misstatement in the fair 
value allocated to assets and liabilities 
acquired including intangible assets 
and the balance of goodwill recognised. 
There is further judgement required by 
Management in relation to the valuation  
of contingent consideration related  
to Truststream. 

For these reasons, acquisition accounting 
was determined to be a key audit matter.

How the scope of our audit  
addressed the key audit matter

The audit procedures included the following:

•  We reviewed the Group’s revenue recognition policies 

for all revenue streams to check that these were in 
accordance with accounting standards; 

•  We evaluated Management’s assessment of the 

performance obligations in relation to the IFRS 15  
criteria and whether revenue should be recognised 
at a point in time or over time and challenged the key 
judgements made by Management by review of key  
terms in revenue contracts;

•  We agreed the revenue recognised in the year for a 

sample of contracts checking evidence of completion  
of work and that the revenue recognised was in 
accordance with IFRS15. We also specifically checked  
a sample of revenue recognised by performance 
obligation either side of year end, to contracts with 
customers and to confirmation of the delivery of the 
obligations in the year. Where contracts related to more 
than one revenue stream we checked that these had  
been appropriately bundled or unbundled; and

•  For a sample of manual journal entries recorded in 

revenue throughout the year, we assessed the validity  
of the transaction by testing it to source documentation.

Key observations: 

Based on the procedures performed we consider  
that revenue has been appropriately recognised  
based on performance obligations and recorded  
in the appropriate period.

We obtained and reviewed the sale and purchase agreements 
(SPAs) to check that the appropriate accounting treatment 
had been applied. Our work included: 

•  With the support of our internal valuations experts we 

challenged the key inputs, assumptions and methodology 
used by Management in determining the fair values of 
intangible assets acquired based on our knowledge of  
the industry; 

•  We reviewed Management reconciliations and  

supporting documentation to corroborate the acquisition 
net book values of assets and liabilities and resulting fair 
value adjustments;

•  We challenged the completeness of intangible assets 

acquired through inspection of due diligence reports and 
previous financial statements of the acquired entities;

•  We agreed the fair value of the purchase consideration 

to supporting evidence and recalculating the equivalent 
goodwill arising on acquisition; and

•  We challenged the valuation of accrued contingent 

consideration with reference to Truststream forecast 
performance in the earn-out period, including the 
challenge of underlying assumptions utilised within  
the forecasts such as earning and discount are  
against historic data, corroboration of data inputs  
and comparison of forecast performance to actual  
results post acquisition.

•  Reviewing the disclosures for the business combinations 

in line with IFRS 3 – Business Combinations.

Key observations: 

Based on the procedures we performed, we consider  
the judgements and estimates made by Management  
to be reasonable in respect of business combinations.

51

SysGroup plc Annual report and accounts 2023Our application of materiality

We apply the concept of materiality both  
in planning and performing our audit, and  
in evaluating the effect of misstatements.  
We consider materiality to be the magnitude  
by which misstatements, including omissions, 
could influence the economic decisions of 
reasonable users that are taken on the basis  
of the financial statements. 

In order to reduce to an appropriately low  
level the probability that any misstatements 
exceed materiality, we use a lower materiality  
level, performance materiality, to determine 

the extent of testing needed. Importantly, 
misstatements below these levels will not 
necessarily be evaluated as immaterial as  
we also take account of the nature of identified 
misstatements, and the particular circumstances 
of their occurrence, when evaluating their  
effect on the financial statements as a whole. 

Based on our professional judgement,  
we determined materiality for the financial 
statements as a whole and performance 
materiality as follows:

Group financial statements

Parent Company financial statements

2023 
£

2022 
£

2023 
£

2022 
£

Materiality

270,000

145,000

176,000

74,000

Basis for  
determining 
materiality

Rationale  
for the 
benchmark  
applied

Performance 
materiality

Basis for  
determining 
performance 
materiality

Based on 1.25%  
of revenue,  
then rounded

Based on 1%  
of revenue,  
then rounded

Based on 0.5%  
of gross assets,  
then rounded

51% of  
Group  
materiality

Revenue was considered the most  
stable measure and to be of most  
relevance to the users of the financial 
statements. The percentage threshold  
was increased this year due to no  
significant change in ownership in the  
year and stable profitability performance. 

The Parent Company does not recognise  
any external revenue and so a revenue  
basis was not considered appropriate  
and materiality was calculated as a 
percentage of Group materiality.

Parent Company materiality in the prior year 
was set at a percentage of group materiality 
to address the aggregation risk.

195,750

108,750

127,600

55,500

 Performance 
materiality was  
set at 75% of 
materiality. This 
was considered 
appropriate  
based on:

•  Cumulative 

knowledge  
of the group

•  Degree of 

estimation in 
the financial 
statements

 Performance 
materiality was  
set at 72.5% of 
materiality. This 
was considered 
appropriate  
based on:

•  Cumulative 

knowledge  
of the group

•  Degree of 

estimation in 
the financial 
statements

•  Acquisitions  

made of ‘Orchard’ 
and ‘Truststream’  
in the year

 Performance 
materiality was  
set at 75% of 
materiality. This 
was considered 
appropriate  
based on:

•  Cumulative 

knowledge  
of the group

•  Degree of 

estimation in 
the financial 
statements

 Performance 
materiality was  
set at 72.5% of 
materiality. This 
was considered 
appropriate  
based on:

•  Cumulative 

knowledge  
of the group

•  Degree of 

estimation in 
the financial 
statements

•  Acquisitions  

made of ‘Orchard’ 
and ‘Truststream’  
in the year

52

SysGroup plc Annual report and accounts 2023Component materiality
For the purposes of our Group audit opinion,  
we set materiality for each significant component 
of the Group, apart from the Parent Company 
whose materiality is set out above, based on a 
percentage of between 27% and 83% (2022: 51% 
and 99% ) of Group materiality dependent on the 
size and our assessment of the risk of material 
misstatement of that component. Component 
materiality ranged from £73,000 to £223,000 
(2022: £74,000 to £143,500). In the audit of each 
component, we further applied performance 
materiality levels of 72.5% (2022: 75%) of the 
component materiality to our testing to ensure 
that the risk of errors exceeding component 
materiality was appropriately mitigated.

Reporting threshold

We agreed with the Audit Committee that 
we would report to them all individual audit 
differences in excess of £10,800 (2022: £5,800). 
We also agreed to report differences below  
this threshold that, in our view, warranted 
reporting on qualitative grounds. 

Strategic report and Directors’ report 

Matters on which we are required  
to report by exception

Other information

The directors are responsible for the other 
information. The other information comprises  
the information included in the annual report  
and accounts other than the financial statements 
and our auditor’s report thereon. Our opinion on 
the financial statements does not cover the other 
information and, except to the extent otherwise 
explicitly stated in our report, we do not express 
any form of assurance conclusion thereon.  
Our responsibility is to read the other information 
and, in doing so, consider whether the other 
information is materially inconsistent with the 
financial statements or our knowledge obtained 
in the course of the audit, or otherwise appears 
to be materially misstated. If we identify such 
material inconsistencies or apparent material 
misstatements, we are required to determine 
whether this gives rise to a material misstatement 
in the financial statements themselves. If, based 
on the work we have performed, we conclude 
that there is a material misstatement of this other 
information, we are required to report that fact.

We have nothing to report in this regard.

Other Companies  
Act 2006 reporting

Based on the responsibilities described below 
and our work performed during the course of 
the audit, we are required by the Companies Act 
2006 and ISAs (UK) to report on certain opinions 
and matters as described below. 

In our opinion, based on the work undertaken  
in the course of the audit:

•  The information given in the Strategic report and  

the Directors’ report for the financial year for which  
the financial statements are prepared is consistent  
with the financial statements; and

•  The Strategic report and the Directors’ report  

have been prepared in accordance with applicable  
legal requirements.

 In the light of the knowledge and understanding of the 
Group and Parent Company and its environment obtained 
in the course of the audit, we have not identified material 
misstatements in the strategic report or the Directors’ report.

We have nothing to report in respect of the following  
matters in relation to which the Companies Act 2006 
requires us to report to you if, in our opinion:

•  Adequate accounting records have not been kept by the 

Parent Company, or returns adequate for our audit have 
not been received from branches not visited by us; or

agreement with the accounting records and returns; or

•  The Parent Company financial statements are not in 
•  Certain disclosures of Directors’ remuneration specified  
•  We have not received all the information and explanations 

by law are not made; or

we require for our audit.

53

SysGroup plc Annual report and accounts 2023Responsibilities of Directors

As explained more fully in the Statement of 
Directors’ responsibilities, the Directors are 
responsible for the preparation of the financial 
statements and for being satisfied that they  
give a true and fair view, and for such internal 
control as the Directors determine is necessary 
to enable the preparation of financial statements 
that are free from material misstatement,  
whether due to fraud or error.

In preparing the financial statements, the 
Directors are responsible for assessing the 
Group’s and the Parent Company’s ability to 
continue as a going concern, disclosing, as 
applicable, matters related to going concern 
and using the going concern basis of accounting 
unless the Directors either intend to liquidate 
the Group or the Parent Company or to cease 
operations, or have no realistic alternative but  
to do so.

Auditor’s responsibilities  
for the audit of the  
financial statements

Our objectives are to obtain reasonable 
assurance about whether the financial 
statements as a whole are free from material 
misstatement, whether due to fraud or error,  
and to issue an auditor’s report that includes  
our opinion. Reasonable assurance is a high  
level of assurance, but is not a guarantee that  
an audit conducted in accordance with ISAs  
(UK) will always detect a material misstatement 
when it exists. Misstatements can arise from  
fraud or error and are considered material 
if, individually or in the aggregate, they could 
reasonably be expected to influence the 
economic decisions of users taken on the  
basis of these financial statements.

Extent to which the audit was capable of 
detecting irregularities, including fraud
Irregularities, including fraud, are instances  
of non-compliance with laws and regulations.  
We design procedures in line with our 
responsibilities, outlined above, to detect 
material misstatements in respect of 
irregularities, including fraud. The extent to 
which our procedures are capable of detecting 
irregularities, including fraud is detailed below:

Non-compliance with laws and regulations
Based on our understanding and accumulated 
knowledge of the Group and the sector in which  
it operates we considered the risk of acts by  
the Group which were contrary to applicable laws 
and regulations, including fraud and whether such 
actions or non-compliance might have a material 
effect on the financial statements. These included 
but were not limited to those that relate to the 
form and content of the financial statements, 
such as the Group accounting policies, UK 
adopted international accounting standards,  
the UK Companies Act 2006, the AIM listing  
rules, the QCA Corporate Governance Code  
and industry related such as compliance with 
health and safety legislation, employment law  
and taxation legislation.

Our audit procedures included,  
but were not limited to:

•  Holding discussions with those charged with 

governance, including consideration of known  
or suspected instances of non-compliance  
with laws and regulation and fraud;

•  Reviewing minutes of Board meetings for 

instances of non-compliance with laws  
and regulation and fraud;

•  Reviewing a sample of legal costs incurred  

and any known legal correspondence 
throughout the year for instances of non-
compliance with laws and regulation; and

•  Obtaining an understanding of the control 

environment in monitoring compliance with  
laws and regulations.

Fraud
We evaluated management’s incentives  
and opportunities for fraudulent manipulation 
of the financial statements (including the risk 
of override of controls), and determined that 
the principal risks were related to posting 
inappropriate journal entries and management 
bias in accounting estimates as well as 
inappropriate revenue recognition. 

Our audit procedures included,  
but were not limited to:

to underlying supporting documentation;

•  Agreeing the financial statement disclosures  
•  Performing the procedures set out in the key 

audit matters section above in response to 
the risk of fraud in revenue recognition and in 
response to estimates and judgements within 
business combination accounting; 

54

SysGroup plc Annual report and accounts 2023•  Challenging assumptions and judgements  

made by Management in their significant 
accounting estimates, in particular in relation  
to the expected credit loss provision, the 
valuation of goodwill and intangibles and 
judgements employed within accounting  
for leases under IFRS 16;

•  Identifying and testing journal entries to  

source documentation, in particular any 
journal entries posted with unusual account 
combinations or including specific keywords  
to supporting documentation; and

•  Incorporating an element of unpredictability 

into the audit procedures, by testing a sample  
of immaterial employee expenses incurred  
in the year to supporting documentation to  
assess the validity. 

We also communicated relevant identified laws 
and regulations and potential fraud risks to all 
engagement team members and remained alert  
to any indications of fraud or non-compliance  
with laws and regulations throughout the audit. 
The engagement partner has assessed and 
confirmed that the engagement team collectively 
had the appropriate competence and capabilities 
to identify or recognize non-compliance with  
laws and regulations. 

Our audit procedures were designed to  
respond to risks of material misstatement in  
the financial statements, recognising that the  
risk of not detecting a material misstatement  
due to fraud is higher than the risk of not  
detecting one resulting from error, as fraud may 
involve deliberate concealment by, for example, 
forgery, misrepresentations or through collusion. 

There are inherent limitations in the audit 
procedures performed and the further removed 
non-compliance with laws and regulations is  
from the events and transactions reflected in  
the financial statements, the less likely we are  
to become aware of it.

A further description of our responsibilities is 
available on the Financial Reporting Council’s 
website at: frc.org.uk/auditorsresponsibilities. 
This description forms part of our auditor’s report.

Use of our report

This report is made solely to the Parent 
Company’s members, as a body, in accordance 
with Chapter 3 of Part 16 of the Companies Act 
2006. Our audit work has been undertaken so 
that we might state to the Parent Company’s 
members those matters we are required to state 
to them in an auditor’s report and for no other 
purpose. To the fullest extent permitted by law, we 
do not accept or assume responsibility to anyone 
other than the Parent Company and the Parent 
Company’s members as a body, for our audit work, 
for this report, or for the opinions we have formed.

Graham Ellis (Senior Statutory Auditor) 
For and on behalf of BDO LLP, Statutory Auditor 
Liverpool 
23 June 2023 

BDO LLP is a limited liability partnership registered  
in England and Wales (with registered number OC305127)

SysGroup plc Annual report and accounts 2023

55
55

SysGroup plc Annual report and accounts 2023 
Financial statements
Consolidated statement 
of comprehensive income

For the year ended 31 March 2023

Revenue

Cost of sales

Gross profit

Operating expenses before depreciation, amortisation,  
exceptional items and share based payments

Adjusted EBITDA

Depreciation

Amortisation of intangibles

Exceptional items

Share based payments

Administrative expenses

Operating profit

Finance costs

(Loss)/profit before taxation

Taxation

Total comprehensive (loss)/profit attributable 
to the equity holders of the Company

Basic earnings per share (EPS)

Diluted earnings per share (EPS)

2023 
Group  
£’000

2022 
Group 
£’000

21,648

14,746

(10,552)

(5,826)

11,096

8,920

(7,768)

(6,103)

3,328

(625)

2,817

(654)

(1,739)

(1,243)

(408)

(178)

–

(195)

(10,718)

(8,195)

378

(483)

(105)

98

(7)

0.0p

0.0p

725

(127)

598

147

451

0.9p

0.9p

Notes

4

14

13

8

9

6

12

11

11

56

SysGroup plc Annual report and accounts 2023Financial statements
Consolidated statement 
of financial position

As at 31 March 2023

Assets

Non-current assets

Goodwill

Intangible assets

Property, plant and equipment

Current assets

Trade and other receivables

Cash and cash equivalents

Total Assets

Equity and Liabilities

Equity attributable to the equity shareholders of the parent

Called up share capital

Share premium reserve

Treasury reserve

Other reserve

Translation reserve

Retained earnings

Non-current liabilities

Lease liabilities

Contract liabilities

Contingent consideration 

Provisions

Deferred taxation

Bank loan

Current liabilities

Trade and other payables

Lease liabilities

Contract liabilities

Contingent consideration 

Bank loan

Total Equity and Liabilities

2023 
Group  
£’000

2022 
Group 
£’000

Notes

13

13

14

16

21

19

20

17 

 18

12

19

17

19

20

17 

19

21,666

15,554

6,295

1,966

4,318

1,478

29,927

21,350

5,007

4,186

9,193

2,079

4,133

6,212

39,120

27,562

494

9,080

(201)

3,205

–

494

9,080

(201)

3,027

4

8,851

8,854

21,429

21,258

621

383

1,875

191

1,434

4,705

195

296

–

–

1,011

387

9,209

1,889

3,861

182

3,633

806

–

2,692

144

1,163

–

416

8,482

4,415

39,120

27,562

57

SysGroup plc Annual report and accounts 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial statements

The financial statements on pages 48 to 98 were approved  
by the Board and authorised on 23 June 2023.

Martin Audcent 
Director

Registered number 06172239

SysGroup plc Annual report and accounts 2023

58
58

SysGroup plc Annual report and accounts 2023 
 
Financial statements
Company statement  
of financial position

As at 31 March 2023

Assets

Non-current assets

Investments

Intangible assets

Property, plant and equipment

Deferred tax asset

Current assets

Trade and other receivables

Cash and cash equivalents

Total Assets

Equity and liabilities

Equity attributable to the equity shareholders of the parent

Called up share capital

Share premium reserve

Treasury reserve

Other reserve

Retained earnings

Non-current liabilities

Lease liabilities

Contingent consideration 

Provisions

Bank loan

Current liabilities

Trade and other payables

Lease liabilities

Contingent consideration 

Bank loan

Total Equity and liabilities

*See the basis of preparation note for details of the FY22 restatement.

2023 
Company  
£’000

2022 
(Restated)* 
Company 
£’000

Notes

15

14

16

34,034

24,895

26

325

166

–

254

116

34,551

25,265

625

401

1,026

172

634

806

35,577

26,071

21

494

494

9,080

9,080

19

 17

18

19

17

19

17 

19

(201)

3,205

11,536

(201)

3,027

6,417

24,114

18,817

88

1,875

68

4,705

6,736

152

–

–

387

539

3,863

6,224

58

806

–

75

–

416

4,727

6,715

35,577

26,071

59

SysGroup plc Annual report and accounts 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
As permitted by section 408 of the Companies Act 2006, the Company’s statement of  
comprehensive income has not been included in the financial statements. For the year ended  
31 March 2023, the Company made a profit of £5,119,000 (FY22: restated profit of £109,000). 

Martin Audcent 
Director

Registered number 06172239

SysGroup plc Annual report and accounts 2023

60
60

SysGroup plc Annual report and accounts 2023 
 
Financial statements
Consolidated statement  
of changes in equity

For the year ended 31 March 2023

Attributable to equity holders of the parent

Share 
capital 
£’000

Share 
premium 
account 
£’000

Treasury 
reserve 
£’000

Other 
reserve 
£’000

Translation 
reserve 
£’000

Retained 
earnings 
£’000

Total 
£’000

As at 1 April 2021

494

9,080

(201)

2,832

Comprehensive income

Profit for the period

Total comprehensive income

Distributions to owners

Share options charge

Total distributions to owners

–

–

–

–

–

–

–

–

–

–

–

–

–

–

195

195

At 31 March 2022

494

9,080

(201)

3,027

As at 1 April 2022

494

9,080

(201)

3,027

Comprehensive income

Loss for the period

Total comprehensive income

Distributions to owners

Share options charge

Total distributions to owners

–

–

–

–

–

–

–

–

–

–

–

–

–

–

178

178

At 31 March 2023

494

9,080

(201)

3,205

4

–

–

–

–

4

4

(4)

(4)

–

–

–

8,403

20,612

451

451

–

–

451

451

195

195

8,854

21,258

8,854

21,258

(3)

(3)

–

–

(7)

(7)

178

178

8,851

21,429

The following describes the nature and purpose of each reserve within equity:

Reserve

Description and purpose

Share premium reserve

Amount subscribed for share capital in excess of nominal values.

Other reserve

Treasury reserve

Translation reserve

Amount reserved for share based payments to be released over the life  
of the instruments and the equity element of convertible loans.

Company owned shares held for the purpose of settling the exercise  
of employee share options. 

Amount represents differences in relations to the consolidation of subsidiary 
companies accounting for currencies other than the Group’s functional  
currency. The only overseas subsidiary Company, Netplan LLC, no longer trades  
and no further foreign currency translation differences are anticipated. The 
balance of the reserves has been transferred to Retained Earnings in FY23.

Retained earnings

All other net gains and losses and transactions with owners  
(e.g. dividends) not recognised elsewhere. 

61

SysGroup plc Annual report and accounts 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial statements 
Company statement 
of changes in equity

For the year ended 31 March 2023

Share 
capital 
£’000

Share 
premium 
account 
£’000

Treasury 
reserve 
£’000

Other 
reserve 
£’000

Retained 
earnings 
£’000

Total 
£’000

As at 1 April 2021

494

9,080

(201)

2,832

6,308

18,513

Comprehensive income

Profit for the period (restated)*

Total comprehensive income

Distributions to owners

Share options charge

Total distributions to owners

–

–

–

–

–

–

–

–

–

–

–

–

–

–

195

195

109

109

–

–

109

109

195

195

At 31 March 2022 (restated)*

494

9,080

(201)

3,027

6,417

18,817

As at 1 April 2022

494

9,080

(201)

3,027

6,417

18,817

Comprehensive income

Profit for the period

Total comprehensive income

Distributions to owners

Share options charge

Total distributions to owners

–

–

–

–

–

–

–

–

–

–

–

–

–

–

178

178

5,119

5,119

–

–

5,119

5,119

178

178

At 31 March 2023

494

9,080

(201)

3,205

11,536

24,114

*See the basis of preparation note for details of the FY22 restatement.

62

SysGroup plc Annual report and accounts 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial statements 
Consolidated statement  
of cashflows

For the year ended 31 March 2023

Cashflows used in operating activities

(Loss)/profit after tax

Adjustments for:

2023 
Group  
£’000

2022 
Group 
£’000

Notes

(7)

451

Depreciation and amortisation

13,14

2,364

1,897

Finance costs

Share based payments

Taxation (credit)/charge

Operating cashflows before movement in working capital

Increase in trade and other receivables 

Increase in trade and other payables 

Cashflow from operations

Taxation paid

Net cash from operating activities

Cashflows from investing activities

Payments to acquire property, plant and equipment

Payments to acquire intangible assets

Acquisition of subsidiary net of cash acquired

Net cash used in investing activities

Cashflows from financing activities

Bank loans drawdown

Payment of bank loan arrangement fee

Repayment of bank loans

Capital/principal paid on lease liabilities

Interest paid on loan facility

Interest paid on lease liabilities

Net cash from/(used in) financing activities

Net increase in cash and cash equivalents

Cash and cash equivalents at the beginning of the year

Cash and cash equivalents at the end of the year

6

12

14

13

10

483

178

(98)

2,920

(737)

837

3,020

(303)

2,717

(252)

(163)

(5,389)

127

195

147

2,817

(354)

5

2,468

(159)

2,309

(620)

(271)

–

(5,804)

(891)

4,500

(127)

(582)

(303)

(316)

(32)

–

–

(417)

(256)

(67)

(18)

3,140

(758)

53

4,133

4,186

660

3,473

4,133

63

SysGroup plc Annual report and accounts 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial statements 
Company statement  
of cashflows

For the year ended 31 March 2023

Cashflows used in operating activities

Profit after tax

Adjustments for:

Depreciation and amortisation

Finance costs

Share based payments

Taxation (credit)/charge

Operating cashflows before movement in working capital

Increase in trade and other receivables 

(Decrease)/increase in trade and other payables

Cashflow from operations

Taxation paid

Net cash from operating activities

Cashflows from investing activities

Payments to acquire property, plant and equipment

Payments to acquire intangible assets

Acquisition of subsidiary

Net cash used in investing activities

Cashflows from financing activities

Bank loans drawdown

Payment of bank loan arrangement fee

Repayment of bank loans

Capital/principal paid on lease liabilities

Interest paid on loan facility

Interest paid on lease liabilities

Net cash from/(used in) financing activities

Net (decrease)/increase in cash and cash equivalents

Cash and cash equivalents at the beginning of the year

Cash and cash equivalents at the end of the year

*See the basis of preparation note for details of the FY22 restatement.

2023 
Company 
£’000

2022 
(Restated)* 
Company 
£’000

Notes

5,119

109

16

17

14

13

10

127

454

178

(49)

5,829

(342)

(2,612)

2,875

(7)

2,868

(159)

(28)

(6,337)

(6,524)

4,500

(127)

(500)

(119)

(316)

(15)

3,423

(233)

634

401

119

118

194

14

554

(11)

104

647

–

647

(51)

–

–

(51)

–

–

(417)

(53)

(67)

(10)

(547)

49

585

634

64

SysGroup plc Annual report and accounts 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial statements 
Notes to the consolidated 
financial statements

For the year ended 31 March 2023

1. Accounting policies

SysGroup Plc (the ‘Company’) is a Company 
incorporated and domiciled in the United 
Kingdom. The Company’s registered office  
is at Walker House, Exchange Flags, Liverpool,  
L2 3YL. These consolidated financial 
statements comprise the Company and  
its subsidiaries (together referred to as  
the ‘Group’).

Statement of compliance
These Group and Company financial statements 
have been prepared in accordance with UK 
adopted international accounting standards 
(“endorsed IFRS”) and with those parts of the 
Companies Act 2006 applicable to companies 
preparing their accounts under endorsed IFRS.

Basis of preparation
The principal accounting policies adopted in the 
preparation of the financial statements are set 
out below. The policies have been consistently 
applied to all the years presented, unless 
otherwise stated. The consolidated financial 
statements have been prepared under the 
historical cost basis, except for the revaluation 
of certain financial liabilities and share based 
payments which have been valued in accordance 
with IFRS9 and IFRS2 respectively. 

The preparation of financial statements in 
compliance with adopted IFRS requires the  
use of certain critical accounting estimates.  
It also requires Group management to exercise 
judgement in applying the Group’s accounting 
policies. The areas where significant judgements 
and estimates have been made in preparing 
the financial statements and their effect are 
disclosed in note 2. The financial statements  
are presented in pounds sterling, rounded to  
the nearest thousand, unless otherwise stated. 

SysGroup plc Company -  
Restatement of management charge
The SysGroup plc Company financial statements 
for 2022 have been restated to reflect a prior year 
adjustment of £1,592k that relates to an increase 
in the central costs recharge to subsidiary 
companies within the Group. The central cost 
recharge from SysGroup plc to SysGroup Trading 
Limited was overstated by £1,592k due to the 
use of budgeted recharges which hadn’t been 
updated for actual costs. In the SysGroup plc 
entity the effect of the adjustment is to increase 
administrative expenses by £1,592k and increase 
the interCompany creditor by £1,592k. The tax 
impact of this is to decrease the corporation  
tax charge and corporation tax creditor by £113k. 
The profit impact of this restatement has been 
to reduce the FY22 profit from £1,479k to £109k. 
There is no impact on the cashflow statement 
since this is a non-cash adjustment. The FY22 
retained earnings have reduced from £7,896k  
to £6,417k. 

Since the recharge is a transaction  
between SysGroup companies the effect  
of the restatement has no impact on the 
SysGroup plc consolidated position.

Going concern
The Directors have prepared the financial 
statements on a going concern basis which 
assumes that the Group and the Company  
will continue to meet liabilities as they fall due. 

The Directors have reviewed the base business 
forecast and a sensitised version for the period 
to 30 June 2024 and taken into account the 
forecasts that support the business viability  
for the period to 31 March 2025.

65

SysGroup plc Annual report and accounts 2023In the base forecast there is significant  
headroom in the bank covenants as the  
business continues to operate with a high level  
of cash conversion and a reducing level of net 
debt. In the sensitised forecast, which includes 
assumptions for a significant decline in revenue 
and profits, the Group maintains positive gross 
cash balances, reduce net debt and stays within  
the bank covenants. The Group has a business 
model with a high degree of financial resilience 
since circa 80% of revenue is derived from 
contracted managed IT services which is a 
continuous and business critical service supply  
to customers. This provides a high level of 
operating cash generation. 

At 31 March 2023, the Group had a gross cash 
balance of £4.19m and a net debt position of  
£1.3m, excluding contingent consideration of 
£2.68m. The Group has a £0.5m unused overdraft 
facility and £3.2m of undrawn headroom in its  
RCF loan facility which is available for working 
capital and acquisitions.

The forecasts, the resultant cashflows,  
together with the RCF loan facilities, taking 
account of reasonably possible changes in  
trading performance, show that the Group  
can continue to operate within the current 
facilities available to it.

New standards and interpretations 
A number of new standards and amendments  
to standards and interpretations have been 
issued during the year ended 31 March 2023. 
The Group has adopted all of the new and 
revised standards and interpretations issued 
by the IASB and the International Financial 
Reporting Interpretations Committee  
(IFRIC) of the IASB that are relevant to its 
operations. Other new amended standards  
and interpretations issued by the IASB that 
apply to the financial statements do not impact 
the Group as they are either not relevant to  
the Group’s activities or require accounting 
which is consistent with the Group’s current 
accounting policies.

New standards not yet effective
There are a number of standards and 
amendments to standards, and interpretations 
which have been issued by the IASB and in some 
cases not yet adopted by the UK Endorsement 
Board that are effective in future accounting 
periods that the Group has decided not to adopt 
early. SysGroup plc is currently assessing the 
impact of these new standard and amendments. 
The Group does not expect any other standards 
issued by the IASB, but not yet effective, to have  
a material outcome on the Group. 

The Directors therefore have a reasonable 
expectation that the Group has adequate 
resources to continue in operational existence  
for the foreseeable future and thus they continue 
to adopt the going concern basis of accounting  
in preparing the financial statements. 

IFRS16 - Leases
The group has no activities acting as a lessor.  
The group recognises right of use assets in 
relation to the lease of motor vehicles, office 
space and equipment.

Lease liabilities

At 1 April 2022

Additions

Disposals

Interest expense

Lease payments

At 31 March 2023

Repayment of lease liabilities are analysed as follows:

Due within 1 year

Instalments due after 1 year but no more than 5 years

Instalments due after 5 years

Land & 
buildings 
£’000

Plant & 
machinery 
£’000

331

806

(71)

32

(295)

803

8

–

–

–

(8)

–

Total 
£’000

339

806

(71)

32

(303)

803

2023 
£’000

182

621

–

66

SysGroup plc Annual report and accounts 2023Lease liabilities are measured at the present 
value of the contractual payments due to the 
lessor over the lease term, with the discount rate 
determined by reference to the rate inherent in 
the lease unless (as is typically the case) this is 
not readily determinable, in which case the group’s 
incremental borrowing rate on commencement 
of the lease is used. The interest rate used was 

4%. Variable lease payments are only included 
in the measurement of the lease liability if they 
depend on an index or rate. In such cases, the 
initial measurement of the lease liability assumes 
the variable element will remain unchanged 
throughout the lease term. Other variable lease 
payments are expensed in the period to which 
they relate.

Right of use assets

At 1 April 2022

Additions

Disposals

Depreciation

At 31 March 2023

Right of use assets are initially measured at  
the amount of the lease liability, reduced for any 
lease incentives received, and increased for:

the commencement of the lease;

•  Lease payments made at or before  
•  Initial direct costs incurred; and
•  The amount of any provision recognised  

where the group is contractually required to 
dismantle, remove or restore the leased asset 
(typically leasehold dilapidations – see note 20).

The property lease rentals are fixed payments 
over the rental terms.

Basis of consolidation
Where the Company has control over an investee, 
it is classified as a subsidiary. The Company 
controls an investee if all three of the following 
elements are present: power over the investee; 
exposure to variable returns from the investee; 
and the ability of the investor to use its power 
to affect those variable returns. Control is re-
assessed whenever facts and circumstances 
indicate that there may be a change in any of 
these elements of control.

The consolidated financial statements present 
the results of the Company and its subsidiaries 
(“the Group”) as if they formed a single entity. 
InterCompany transactions and balances 
between Group companies are therefore 
eliminated in full.

Land & 
buildings 
£’000

Plant & 
machinery 
£’000

380

932

(71)

(245)

996

11

–

–

(11)

–

Total 
£’000

391

932

(71)

(256)

996

The consolidated financial statements 
incorporate the results of business 
combinations using the acquisition method. 
In the statement of financial position, the 
acquirer’s identifiable assets, liabilities and 
contingent liabilities are initially recognised at 
their fair values at the acquisition date. The 
results of acquired operations are included in 
the consolidated statement of comprehensive 
income from the date on which control is 
obtained. They are deconsolidated from the 
date on which control ceases.

Business combinations
All business combinations are accounted for by 
applying the purchase method. On acquisition,  
all the subsidiaries’ assets and liabilities that exist 
at the date of acquisition are recorded at their fair 
values reflecting the conditions at that date. The 
results of subsidiaries acquired in the period are 
included in the income statement from the date 
on which control is obtained.

Goodwill
Goodwill represents the excess of the cost of a 
business combination over the total acquisition 
date fair value of the identifiable assets, liabilities 
and contingent liabilities acquired. Goodwill is 
not amortised but is capitalised as an intangible 
asset with any impairment in carrying value 
being charged to the consolidated statement of 
comprehensive income. In determining the fair 
value of consideration, the fair value of equity 
issued is the market value of equity at the date 

67

SysGroup plc Annual report and accounts 2023of completion, and the fair value of contingent 
consideration is based on the expected future 
cashflows based on whether the Directors believe 
performance conditions will be met and thus the 
extent to which the further consideration will 
be payable. Where the fair value of identifiable 
assets, liabilities and contingent liabilities exceed 
the fair value of consideration paid, the excess is 
credited in full to the consolidated statement of 
comprehensive income on the acquisition date.

Impairment of non-financial assets
Impairment tests on goodwill and other intangible 
assets with indefinite useful economic lives 
are undertaken annually at the financial year 
end. Other non-financial assets are subject to 
impairment tests whenever events or changes 
in circumstances indicate that their carrying 
amount may not be recoverable. Where the 
carrying value of an asset exceeds its recoverable 
amount (i.e. the higher of value in use and fair  
value less costs to sell), the asset is written  
down accordingly. 

Where it is not possible to estimate the 
recoverable amount of an individual asset, the 
impairment test is carried out on the asset’s cash-
generating unit (i.e. the lowest Group of assets 
in which the asset belongs for which there are 
separable identifiable cash flows that are largely 
independent of the cash flows from the other 
assets or Groups of assets). Goodwill is allocated 
on initial recognition to each of the Group’s cash-
generating units that are expected to benefit from 
the synergies of the combination giving rise to  
the goodwill.

The estimated future cash flows are discounted 
to their present value using a pre-tax discount 
rate that reflects current market assessments  
of the time value of money and the risks specific  
to the asset for which the estimates of future 
cash flows have not been adjusted.

Foreign currencies
Transactions in foreign currencies are recorded 
using the rate of exchange ruling at the date of 
the transaction. Monetary assets and liabilities 
denominated in foreign currencies are translated 
using the rate of exchange ruling at the balance 
sheet date and the gains or losses on translation 
are included in the consolidated statement of 
comprehensive income. The results of foreign 
subsidiaries that have a functional currency 
different from the Group’s presentation currency 
are translated at the average rates of exchange 
for the year. Assets and liabilities of foreign 
subsidiaries that have a functional currency 
different from the Group’s presentation currency, 
are translated at the exchange rates prevailing 
at the balance sheet date. Exchange differences 
arising from the translation of the results of 
foreign subsidiaries and their opening net assets 
are recognised as a separate component  
of equity.

Revenue
Revenue is recognised to the extent that it is 
probable that the economic benefits associated 
with the transaction will flow into the Group and 
revenue represents the fair value of amounts 
received or receivable for goods and services 
provided net of trade discounts and VAT. 

The Group has three principal categories of 
performance obligation: managed services, 
professional services and value-added resale. 
All customer sales are signed as contracts or 
orders which separately specify the services 
and products to be delivered and these are 
mapped to one of the three revenue recognition 
categories. The contracts or orders specify,  
by service and product, the sales price and  
the contracted term of the services. As such,  
the separate performance obligations and 
allocation of transaction price can be identified 
clearly from the customer sales contracts.

SysGroup plc Annual report and accounts 2023

68
68

SysGroup plc Annual report and accounts 2023The revenue recognition policies can be summarised as follows:

Revenue category

Performance delivery

Revenue recognition

Managed services

Professional services

Value-added resale

Contracted managed services are 
delivered from an agreed commencement 
date and for a contracted term of one to 
three years. Managed services comprises 
multiple streams of service including 
cloud hosting and support and operating 
licences. Due to the nature of this revenue 
the streams are considered inter-
dependant. The services are delivered 
uniformly over the duration of the contract 
and invoiced annually, quarterly or monthly 
in advance of the service delivery period. 

Revenue is recognised evenly over the 
duration of the contract period based on 
the sales price as specified in the customer 
sales contract. This is on the basis that 
the customer receives and consumes 
the services evenly over the term of the 
contract. Amounts invoiced in advance  
of service delivery periods are accounted 
for as contract liabilities and recognised 
as revenue in the Consolidated Statement 
of Comprehensive Income to match the 
period in which the services are delivered.

Professional services are delivered by  
a team of technical consultants based  
on a scope of work agreed and signed  
with a customer. The scope of work 
includes a specification of the work to  
be delivered, an estimation of the number  
of consultancy days required, and a sales 
value based on a day rate. Professional 
services are invoiced either in advance 
of work performed, in arrears after the 
service is delivered or as part of a larger 
project contract milestone. 

Value-added resale (“VAR”) comprises 
sales of IT hardware and licences  
where the Group satisfies its 
performance obligation by procuring  
the products from suppliers for delivery 
to the customer. There are no further  
or ongoing obligations to the Group after 
delivery. The sales price for each product 
is separately specified in the customer 
sales contract. VAR sales are either 
invoiced in full in advance of delivery or 
invoiced according to an agreed contract 
milestone if part of a larger contract.

Revenue is recognised based on chargeable 
days delivered using the sales day rate 
specified in the customer contract. Revenue 
recognition is therefore matched to the 
timing of when the customer receives the 
benefit of the consultancy services which 
is in line with the day the work is performed. 
Professional services are either invoiced 
in arrears for the actual days delivered 
or invoiced in advance. When invoiced 
in advance, the sales value is treated as 
contract liabilities and recognised as 
revenue in the Consolidated Statement  
of Comprehensive Income in the period  
in which the consultancy days are delivered.

Revenue is recognised on delivery of  
the products from the supplier. Invoices 
are typically raised in advance of delivery 
and treated as contract liabilities until 
delivery has been fulfilled. At this point  
the revenue and associated purchase 
cost is recognised in the Consolidated 
Statement of Comprehensive Income.

For managed services and professional services revenue, these are recognised over time 
as the entity’s performance does not create an asset with an alternative use to the entity 
and the entity has an enforceable right to payment for performance completed to date.

Segmental reporting
Operating segments are reported in a manner 
consistent with the internal reporting provided 
to the chief operating decision maker. The chief 
operating decision maker has been identified  
as the Board of Directors.

that these measures are not defined by IFRS, 
they may not be directly comparable with other 
companies. The key APMs that the group uses 
include recurring revenue as a percentage of 
total revenue, Adjusted EBITDA, Adjusted PBT, 
Adjusted EPS and Net debt.

Alternative profit measures
In reporting its results, the Directors have 
presented various alternative profit measures 
(APMs) of financial performance, position or 
cashflows, which are not defined or specified 
under the requirements of IFRS. On the basis  

The Group makes certain adjustments to the 
statutory profit in order to derive many of these 
APMs. These include exceptional items and 
share based payments. The group presents as 
exceptional items on the face of the Statement 
of Comprehensive Income those material items 
of income and expense which the Directors 

69

SysGroup plc Annual report and accounts 2023consider, because of their size or nature and 
expected non-recurrence, merit separate 
presentation to facilitate financial comparison 
with prior periods and to assess trends in financial 
performance. Exceptional items are included  
in Administration expenses in the Consolidated 
Statement of Comprehensive Income but 
excluded from Adjusted EBITDA as management 
believe they should be considered separately 
to gain an understanding of the underlying 
profitability of the trading businesses on a 
consistent basis from year to year. 

Financial instruments
Financial instruments are classified and 
accounted for, according to the substance of 
the contractual arrangement, as either financial 
assets, financial liabilities or equity instruments. 
An equity instrument is any contract that 
evidences a residual interest in the assets of  
the Company after deducting all of its liabilities.

Financial assets
The Group’s financial assets comprise trade 
and other receivables and cash and cash 
equivalents in the consolidated statement of 
financial position. Trade receivables are stated 
at their nominal value and an expected lifetime 
credit loss will be recognised using the simplified 
approach and shown in administrative expenses 
in the Consolidated Statement of Comprehensive 
Income. Impairment reviews for other 
receivables, including those due from related 
parties, use the general approach whereby twelve 
month expected credit losses are provided for 
and lifetime credit losses are only recognised 
where there has been a significant increase in 
credit risk, by monitoring the credit worthiness 
of the other party. Cash and cash equivalents 
include cash in hand. 

Share capital
Financial instruments issued by the Group are 
classified as equity only to the extent that they  
do not meet the definition of a financial liability  
or financial asset. The Group’s ordinary shares  
are classified as equity instruments and are 
recorded at the proceeds received, net of direct 
issue costs. Proceeds of any share issue in 
excess of the nominal value of the share capital  
is recognised within the share premium account.

Financial liabilities
The Group classifies its financial liabilities  
into one of two categories, depending on the 
purpose for which it was acquired. The Group’s 
accounting policy for each category is as follows:

Fair value through profit or loss
This category comprises only contingent 
consideration. They are carried in the statement 
of financial position at fair values with changes  
in fair value recognised in the consolidated 
income statement.

Other financial liabilities
Other financial liabilities include trade payables 
and other short-term monetary liabilities, 
which are initially recognised at fair value and 
subsequently carried at amortised cost using  
the effective interest rate method.

Fair value measurement hierarchy
IFRS 9 requires certain disclosures which require 
the classification of financial assets and financial 
liabilities measured at fair value to reflect the 
significance of the inputs used in making the fair 
value measurement. The fair value hierarchy has 
the following levels:

(a)  Quoted prices in active markets for 

 identical assets or liabilities (Level 1);

(b)  Inputs other than quoted prices included 

within Level 1 that are observable for the asset 
or liability, either directly (i.e. as prices) or 
indirectly (i.e. derived from prices) (Level 2); and

(c)  Inputs from the asset or liability that are not 
based on observable market data (Level 3).

The level in the fair value hierarchy within  
which the financial asset or financial liability  
is categorised is determined on the basis  
of the lowest level input that is significant to  
the fair value measurement. Financial assets  
and financial liabilities are classified in their 
entirety into only one of the three levels.

Share based payments
The fair value of employee options, along  
with any share warrants granted, is charged  
to the consolidated statement of comprehensive 
income with a corresponding increase in equity.  
The fair value is measured at grant date and 
spread over the period during which the 
employees become unconditionally entitled  
to the options. The fair value of the options 
granted is measured using the Black Scholes 
pricing model, considering the terms and 
conditions upon which the options were granted. 
The fair value of warrants is also reviewed to  
the extent that exercise of the warrants is 
considered likely. 

70

SysGroup plc Annual report and accounts 2023Property plant and equipment
Items of property, plant and equipment are 
stated at cost less depreciation. Depreciation  
is provided at annual rates calculated to write  
off the cost less estimated residual value of each 
asset over its expected useful life, as follows:
Office equipment - 20% – 33% straight line
Motor vehicles - 25% straight line
Freehold property - 2% straight line
Right of use assets - over the period of the lease

Investment in subsidiaries
Fixed asset investments in the parent  
Company are shown at cost less any  
provision for impairment as necessary.

Research and development
Research expenditure is written off to the 
consolidated statement of comprehensive 
income in the year in which the expenditure 
occurs. Development expenditure is treated in 
the same way unless the Directors are satisfied 
as to the technical, commercial and financial 
viability of individual projects, there is an intention 
to complete and sell the product and the costs 
can be easily measurable. In this situation, the 
expenditure is capitalised, and the amortised 
expense is included in administrative expenses  
in the Consolidated Statement of Comprehensive 
Income over the years during which the Group  
is to benefit.

Intangible assets
Intangible assets are recognised on business 
combinations if they are separable from the 
acquired entity or give rise to other contractual/
legal rights. The amounts ascribed to such 
intangibles are arrived at by using appropriate 
valuation techniques (see section related  
to critical estimates and judgements below).

The significant intangibles recognised by  
the Group, their estimated useful economic  
lives and the methods used to determine  
the cost of intangibles acquired in business 
combinations are as follows:

Deferred taxation
Deferred tax assets and liabilities are recognised 
where the carrying amount of an asset or liability 
in the consolidated statement of financial position 
differs from its tax base, except for differences 
arising on: 

• The initial recognition of goodwill; 
•  The initial recognition of an asset or liability  

in a transaction which is not a business 
combination and at the time of the transaction 
affects neither accounting or taxable profit; and 

•  Investments in subsidiaries and jointly 

controlled entities where the Group is able 
to control the timing of the reversal of the 
difference and it is probable that the difference 
will not reverse in the foreseeable future. 

Recognition of deferred tax assets is restricted  
to those instances where it is highly probable  
that relief against taxable profit will be available. 

The amount of the asset or liability is determined 
using tax rates that have been enacted or 
substantively enacted by the reporting date  
and are expected to apply when the deferred  
tax liabilities/(assets) are settled/(recovered). 

Deferred tax assets and liabilities are offset when 
the Group has a legally enforceable right to offset 
current tax assets and liabilities and the deferred 
tax assets and liabilities relate to taxes levied by 
the same tax authority on either the same taxable 
Group Company; or different Group entities which 
intend either to settle current tax assets and 
liabilities on a net basis, or to realise the assets 
and settle the liabilities simultaneously, in each 
future period in which significant amounts of 
deferred tax assets or liabilities are expected  
to be settled or recovered. 

Deferred tax liabilities are recognised  
on intangible assets and other  
temporary differences recognised  
in business combinations.

Intangible asset

Estimated UEL

Valuation method

Customer relationships 

Software licenses

System development

5–10 years

3–5 years

5 years

Estimated discounted cashflow

Cost less amortisation

Cost less amortisation

71

SysGroup plc Annual report and accounts 20232. Significant accounting estimates and judgements

Significant accounting judgements

Going concern
The Board have approved an annual operating 
plan for FY24 and a forecast to 31 March 2025, 
and management have exercised judgement 
in the preparation of the financial forecasts 
particularly on the level of future sales, customer 
contract uplifts and cancellations, and working 
capital assumptions. The Board have reviewed 
the Group’s financial forecasts and a Sensitised 
model in order to assess the Group’s business 
viability and to form a judgement on going concern. 
Having reviewed the forecasts the Board were 
satisfied that the Group remains a going concern.

Revenue
Management make judgements in determining  
the appropriate application of revenue 
recognition policies to the sale of services  
and products. An explanation of the Group’s 
revenue recognition policy is included in note 1.

Assessment of CGU’s and carrying  
value of intangible assets 
A CGU is the smallest identifiable group of  
assets that generate cash inflows that are largely 
independent of the cash inflows from other assets 
or groups of assets and the Board of Directors 
use their judgement to identify the CGUs of the 
Group. When SysGroup acquire a Company, the 
newly acquired business is usually allocated its 
own CGU for the first year and until such time as 
either the business and assets have been hived 
up into the main SysGroup trading Company or 
when the systems, finances and management of 
the business have been successfully integrated, 
whichever is earlier. 

The Board have reviewed the Group’s CGU’s 
following the acquisition of Truststream Security 
Services Limited and Orchard Computers 
Limited in April 2022 and have concluded that 
Truststream is a separate CGU at 31 March 2023 
and Orchard is part of the IT Managed Services 
CGU. Further detail is provided in Note 13.

The preparation of this financial information 
requires management to make estimates and 
judgements that affect the amounts reported  
for assets and liabilities at the period end date 
and the amounts reported for revenues and 
expenses during each period. The nature of 
the estimation or judgement means that actual 
outcomes could differ from the estimates  
and judgements taken in the preparation  
of the financial statements. 

Significant accounting estimates

Impairment of goodwill and other intangibles
The Group tests goodwill for impairment annually 
and in line with the stated accounting policy. 
This involves judgement regarding the future 
development of the business and the estimation 
of the level of future profitability and cash flows  
to support the carrying value of goodwill. 

An impairment review has been performed  
at the reporting date taking into account 
sensitivities around future business performance, 
covering a range of outcomes and risks over  
levels of revenue, cost and cash generation.  
No impairment has been identified. 

Valuation of intangible assets  
acquired in business combinations
Determining the fair value of customer 
relationships acquired in business combinations 
requires estimation of the value of the cash  
flows related to those relationships and a suitable 
discount rate in order to calculate the present 
value. In FY23, there was a requirement to assess 
the valuation of intangible assets acquired for  
the acquisitions of Truststream Security Services 
Limited and Orchard Computers Limited.

Contingent consideration
The Group has a contingent consideration liability 
which is based on the future performance of an 
acquired Company. When valuing the contingent 
consideration still payable on acquisitions, 
the Group considers various factors including 
the performance of the acquired entity since 
acquisition together with an estimate of the 
expected future trading performance for the 
period to the expiry of the earn-out period. 
Contingent consideration is recognised  
at, and carried thereafter at, fair value.  
All changes in fair value (other than 
measurement period adjustments)  
are reflected in the income statement.

72

SysGroup plc Annual report and accounts 2023Useful economic lives of intangible assets
Intangible assets are amortised over their 
useful economic lives. Useful lives are based 
on management’s estimates of the period 
over which the assets will generate revenue, 
which are periodically reviewed for continued 
appropriateness. Changes to estimates can 
result in changes in the carrying values and  
hence amounts charged to the income statement  
in particular periods which could be significant.  
The Group have capitalised system development 
expenditure in the current year and the intangible 
asset is being amortised over a five-year useful  
life which the Directors consider appropriate.

IFR16 - Leases
Management make judgements in their 
assessment of lease contract agreements 
to ensure the appropriate lease accounting 
recognition under IFRS16 – Leases. The main 
elements of judgement are:

•  Determining the inherent rate of interest  

which applies to each lease or family  
of leases with similar characteristics

•  Establishing whether or not it is reasonably 

certain that an extension option will  
be exercised

•  Considering whether or not it is reasonably 

certain that a termination option will not  
be exercised

3. Financial instruments –  
risk management

The Group’s financial instruments comprise 
cash and liquid resources and various items 
such as trade receivables and trade payables 
that arise directly from its operations. There 
have been no substantive changes in the 
Group’s objectives, policies and processes  
for managing those risks or the methods  
used to measure them from previous periods. 
The Group’s objective is to ensure adequate 
funding for continued growth and expansion. 

All the Group’s financial instruments are  
carried at amortised cost with the exception  
of contingent consideration. There is no  
material difference between the carrying  
and fair value of its financial instruments,  
in the current or prior year, due to the 
instruments bearing interest at fixed rates  
or being of short term nature.

The Group faces a financial risk that such 
financial assets are not recovered but  
a provision is made where recoverability  
is in doubt.

A summary of financial instruments  
held by category is shown below:

Financial assets

Assets held at amortised cost

Cash and cash equivalents

Amounts due from subsidiaries

Trade receivables

Total financial assets

            Group

             Company

2023
£’000

2022
£’000

2023
£’000

2022
£’000

4,186

–

1,706

4,133

–

1,154

5,892

5,287

401

323

–

724

634

–

–

634

73

SysGroup plc Annual report and accounts 2023 
 
 
 
            Group

             Company

2023
£’000

2022
£’000

2023
£’000

Restated* 
2022
£’000

2,801

2,005

632

–

–

3,099

5,508

8,309

1,142

4,851

3,147

8,582

603

5,476

1,030

7,109

2,681

–

2,681

–

10,990

3,147

11,263

7,109

£'000

–

2,681

2,681

•  Inputs for the asset or liability that are 

not based on observable market data 
(unobservable inputs) (level 3)

The following table sets out the fair value  
of all financial assets and liabilities that are 
measured at fair value:

Financial liabilities

Amortised cost

Trade and other payables

Amounts due to subsidiaries

Loans and other borrowings

At fair value

Contingent consideration

Total financial liabilities

Contingent consideration

At 1 April 2022

Acquisition of Truststream

At 31 March 2023

*See the basis of preparation note for details of the FY22 restatement.

Fair value of financial instruments 
The Group has adopted the following fair value 
hierarchy in relation to its financial instruments 
that are carried in the balance sheet at the fair 
values at the year end:

for identical assets or liabilities (level 1) 

•  Quoted prices (unadjusted) in active markets  
•  Inputs other than quoted prices included 

within level 1 that are observable for the asset 
or liability, either directly (that is, as prices) or 
indirectly (that is, derived from prices) (level 2) 

Group & Company

Liabilities measured at fair value

Contingent consideration

Total

2023

2022

Level 1
£’000

Level 2
£’000

Level 3
£’000

Level 1
£’000

Level 2
£’000

Level 3
£’000

–

–

–

–

2,681

2,681

–

–

–

–

–

–

74

SysGroup plc Annual report and accounts 2023 
 
 
 
 
 
 
Contingent consideration is included in Level 
3 of the fair value hierarchy. The provision for 
contingent consideration is in respect of the 
Truststream acquisition in April 2022, further 
details of which can be found in Note 10. The fair 
value is determined considering the expected 
payments, discounted to present value using  
a risk adjusted discount rate.

The significant unobservable inputs are the 
financial performance forecasts for the Year 1  
and Year 2 twelve month periods post-acquisition 
and the risk adjusted discount rate of 4.0%.

The estimated fair value would increase or 
decrease if the EBITDA was higher or lower  
or the risk adjusted discount rate was higher  
or lower. A reasonably possible change to  
one of these significant unobservable inputs, 
holding the other inputs constant, would have  
the following effects:

Group & Company
Effect of change in assumption on income statement

EBITDA movement by £100,000

Risk-adjusted discount rate change by 1.0%

Increase
£’000

Decrease
£’000

–

43

300

42

Liquidity risk
Liquidity risk arises from the Group’s management 
of working capital and the finance charges and 
principal repayments on its debt instruments. It is 
the risk that the Group will encounter difficulty in 
meeting its financial obligations as they fall due.

The Group prepare cashflow forecasts during  
the month and working capital forecasts on  
a monthly basis. These allow the Directors to  
make an assessment of the cash position and 

the future requirements of the Group to manage 
liquidity risk. Cash resources are managed in 
accordance with planned expenditure forecasts 
and the Directors have regard to the maintenance 
of sufficient cash resources to fund the Group’s 
operating requirements and capital expenditure.

The following table sets out the contractual 
maturities (representing undiscounted 
contractual cashflows) of financial liabilities:

Group 
At 31 March 2023

Trade and other payables

Loans and borrowings

Contingent consideration

Total

At 31 March 2022

Trade and other payables

Loans and borrowings

Total

Up to  
3 months
£’000

Between  
3 & 12 mths
£’000

Between 
1&2 years
£’000

Between  
2&5 years
£’000

Over  
5 years
£’000

2,801

46

806

3,653

2,005

133

2,138

–

137

–

137

–

402

402

–

621

1,875

–

4,705

–

2,496

4,705

–

537

537

–

51

51

– 

–

–

–

–

–

–

75

SysGroup plc Annual report and accounts 2023Company 
At 31 March 2023

Trade and other payables

Amounts due to subsidiaries

Loans and borrowings

Contingent consideration

Total

At 31 March 2022 (restated)*

Trade and other payables

Amounts due to subsidiaries

Loans and borrowings

Total

Up to  
3 months
£’000

Between  
3 & 12 mths
£’000

Between 
1&2 years
£’000

Between  
2&5 years
£’000

Over  
5 years
£’000

632

3,099

15

806

4,552

603

5,476

116

6,195

–

–

43

–

43

–

–

350

350

–

–

88

1,875

–

–

4,705

–

1,963

4,705

–

–

495

495

–

–

51

51

– 

–

–

–

–

–

–

–

–

*See the basis of preparation note for details of the FY22 restatement.

The amounts due to subsidiaries shown in “up to 3 months” category in the table above are payable 
on demand (Note 17).

Interest rate risk
The Group and Company finance their operations 
through a combination of retained profits and 
bank borrowings. The Group’s RCF Bank loan 
with Santander has an interest charge of 3.25% 
above bank base rate and accordingly the interest 
charge the Group incurs fluctuates according 
to the movement in the bank base rates. During 
FY23 bank base rates were increased by the  
Bank of England and the Group’s interest charge 
has therefore increased as explained in the  
Chief Financial Officer’s Report.

Credit risk
Credit risk is the risk of financial loss to the 
Group if a customer or counterparty to a 
financial instrument fails to meet its contractual 
obligations and arises principally from the 
Group’s receivables from customers. The Group’s 
exposure to credit risk is influenced mainly by the 
individual characteristics of each customer. The 
Group receives payments either from automated 
banking receipts or from customers paying on 
direct debit or 30-day credit terms. The Group 
has a dedicated credit control function to manage 
customer payments and uses an external credit 
rating agency to assess customers and prospects 
for creditworthiness. Doubtful debts are provided 
for in accordance with IFRS9. For cash and cash 
equivalents, the Group only uses recognised 
banks with high credit ratings of a negative or 
above on the Standard & Poor’s rating system.

Foreign exchange risk
Following the acquisition of Truststream, the 
Group has some exposure to foreign exchange 
risk since a number of customers are invoiced in 
USD and certain suppliers of Truststream invoice 
the Company in USD. The Group manages this 
foreign exchange risk partially through the natural 
hedging of using USD cash receipts to make USD 
cash payments to suppliers, but also uses USD 
forward exchange contracts to mitigate the risk. At 
31 March 2023, there was $347k of undrawn USD 
forex contract outstanding which it is anticipated 
will be used before 31 March 2024. The fair value 
of these USD forex contracts are not material to 
the financial statements at year end date.

Capital disclosures
The Group monitors capital which comprises all 
components of equity (i.e. share capital, share 
premium and retained earnings).

The Group’s objective when maintaining capital 
are to safeguard the entity’s ability to continue as 
a going concern, so that it can provide returns for 
shareholders in future periods and benefits for 
other stakeholders, and to provide an adequate 
return to shareholders by pricing products and 
services commensurately with the level of risk. 
The Group sets the amount of capital it requires  
in proportion to risk. The Group manages its 
capital structure and adjusts it in the light of 
changes in economic conditions and the risk 
characteristics of the underlying assets.

76

SysGroup plc Annual report and accounts 20234. Segmental analysis

The chief operating decision maker for the  
Group is the Board of Directors. The Group 
reports in two segments:

•  Managed IT services – this segment  

provides all forms of managed services to 
customers and includes professional services. 

•  Value-added resale (VAR) – this segment 

provides all forms of VAR sales where the 
business sells products and licences from 
supplier partners.

Revenue by operating segment

Managed IT services

Value-added resale 

Total

The monthly management accounts reported 
to the Board of Directors are reviewed at a 
consolidated level with the operating segments 
representative of the business model for growth 
of recurring contract income in Managed IT 
Services and VAR sales as a complementary 
business activity. The Board review the results  
of the operating segments at a revenue and gross 
profit level since the Group’s management and 
operational structure supports both operational 
segments as Group functions. In this respect, 
assets and liabilities are also not reviewed on a 
segmental basis. All assets are located in the UK. 
All segments are continuing operations and there 
are no transactions between segments.

2023
£’000

17,441

4,207

2023
%

81%

19%

2022
£’000

12,845

1,901

 2022
%

87%

13%

21,648

 100%

14,746

 100%

No individual customer accounts for more than 7% of the Group’s revenue. 
The revenue by geographic location for where services are delivered to customers is shown below.

UK

Rest of world

Total

Revenue

Managed IT services 

Value-added resale 

Total

Gross Profit

Managed IT services 

Value-added resale 

Total

2023
£’000

2023
%

2022
£’000

 2022
%

21,608

100%

14,706

100%

                40 

–

40

–

21,648

 100%

14,746

 100%

2023
£’000

 2022
£’000

17,441

12,845

4,207

1,901

21,648

14,746

10,349

747

8,511

409

11,096

8,920

77

SysGroup plc Annual report and accounts 2023 
 
Assets and liabilities related to contracts with customers 
The Group has recognised the following assets and liabilities related to contracts with customers:

Contract liabilities relating to deposits from customers

Release of contract liability recognised in revenue which was included  
in the contract liability balance at the beginning of the year 

2023
£’000

 2022
£’000

4,016

1,459

1,163

1,549

There were no sales between the two business 
segments, and all revenue is earned from external 
customers. The business segments’ gross profit 
is reconciled to profit before taxation as per the 
consolidated income statement. The Group’s 
overheads are managed centrally by the Board 

and consequently there is no reconciliation to 
profit before tax at a segmental level. The Group’s 
assets are also managed centrally by the Board 
and consequently there is no reconciliation 
between the Group’s assets per the Statement  
of Financial Position and the segment assets. 

5. Operating profit

Operating profit is after charging the following:

Audit - Group

Audit - Company

Other advisory

Auditor’s remuneration:

Depreciation of tangible fixed assets

Amortisation of intangible assets

Staff costs (note 7)

Share based payments (note 9)

Short term lease costs

Exceptional items (note 8)

6. Finance expense

Interest payable on bank loan

Unwind of discounting on contingent consideration

Interest payable on lease liabilities

Arrangement fee amortisation on bank loan

Other interest

Total

2023
£’000

 2022
£’000

94

4

12

 110

625

1,739

5,566

178

40

408

60

4

14

78

654

1,243

4,628

195

46

–

2023
£’000

 2022
£’000

307

105

32

29

10

483

80

–

20

27

–

127

78

SysGroup plc Annual report and accounts 20237. Staff numbers and costs

The average monthly number of full-time persons employed by the Group, including Executive Directors 
during the year was:

Technical support

Sales and marketing

Administration

Total

2023

 2022

70

18

20

108

60

13

15

88

The aggregate payroll costs including Executive Directors and excluding Non-Executive Directors 
were as follows:

Wages and salaries

Social security costs

Benefits in kind

Pension benefits

Share based payment expense

Total

2023
£’000

2022
£’000

4,793

4,026

547

55

171

178

444

35

123

195

5,744

4,823

Total staff costs for the Company are £5,744,000 (FY22: £4,823,000) and average staff numbers 
for the Company are 108 (FY22: 88). 

Directors

Fees and salaries

Social security costs

Benefits in kind

Pension benefits contributions

Share based payment expense

Total

2023
£’000

2022
£’000

662

533

69

3

18

132

884

57

3

14

133

740

Key management personnel are those persons 
having authority and responsibility for planning, 
directing and controlling the activities of the 
Group, they are the Directors of the Company.  
The emoluments of the highest paid Director  
are £329,000 (FY22: £249,000).

The Group does not operate a defined benefits 
pension scheme and Executive Directors who  

are entitled to receive pension contributions  
may nominate a defined contribution scheme into 
which the Company makes pension contributions.

The fees relating to Non-Executive Directors are in 
some cases payable to third parties in connection 
with the provision of their services. The balance 
outstanding at 31 March 2023 was nil (FY22: £Nil). 

79

SysGroup plc Annual report and accounts 20238. Exceptional items

Integration and restructuring costs

Acquisition costs 

Total

2023 
£’000

 2022 
£’000

189

219

408

–

–

–

The acquisitions cost of £219,000 relates  
to professional fees and other costs incurred  
in the acquisitions of Truststream and 
Independent Network Solutions Limited  

(trading as Orchard IT). Integration and 
restructuring costs of £189,000 in relation  
to employee exit costs and professional fees. 

9. Share based payments

The Company has granted share options to  
the Executive Directors under LTIP Schemes  
and Group employees under an EMI Scheme.  
The Directors have the discretion to grant  
options to subscribe for ordinary shares up  
to a maximum of 10% of the Company’s issued 
share capital. For new share options issued  
in the year, the volatility was estimated using  
the previous twelve months of the Group’s  
share price. 

EMI scheme
Share options can be granted to employees  
of the Group at the discretion of and with  
approval from the Remuneration Committee.  
For EMI share options to vest the employee  
has to be employed by the Group at the vesting 
date. The weighted average exercise price of 
options in issue is 28.2p per share.

Grant date

Exercise period

Exercise price

17/03/2014

17/03/17 to 16/03/24

21/02/2016

21/02/19 to 20/02/26

02/03/2018

02/03/21 to 01/03/28

26/11/2018

26/11/21 to 25/11/28

16/04/2020

16/04/23 to 15/04/30

06/04/2021

06/04/24 to 05/04/31

01/07/2021

01/07/24 to 30/06/31

14/02/2022

14/02/25 to 13/04/32

Total

60.0p

55.2p

35.5p

42.5p

27.0p

41.0p

1.0p

26.0p

Number of ordinary shares

At 31 March 
2022

Granted

Waived

At 31 March 
2023

3,750

11,875

30,000

231,000

150,000

255,000

250,000

30,000

961,625

–

–

–

–

–

–

–

–

–

(3,750)

–

–

–

11,875

30,000

(16,000)

215,000

–

150,000

(49,000)

206,000

(150,000)

100,000

–

30,000

(218,750)

742,875

80

SysGroup plc Annual report and accounts 2023 
The inputs to the share valuation model  
utilised at the grant of the option is shown  
in the table below. Management has determined 
volatility using their knowledge of the business. 

The options have been valued using the  
Black Scholes method and using the  
following assumptions:

Number of  
instruments granted

Grant date

Expiry date

11,875

30,000

215,000

150,000

206,000

100,000

30,000

21-Feb16

02-Mar18

26-Nov18

16-Apr20

06-Apr21

01-Jul21

14-Feb22

20-Feb26

01-Mar28

25-Nov28

15-Apr30

05-Apr31

30-Jun31

13-Feb32

Contract term (years)

10

10

10

Exercise price

55.2p

35.5p

42.5p

Share price at granting

70.8p

35.5p

42.5p

Annual risk free rate (%)

0.5%

0.5%

0.5%

Annual expected  
dividend yield (%)

Volatility (%)

Fair value per  
grant instrument

0%

27%

0%

27%

30.2p

41.5p

0%

27%

17.9p

10

27.0p

27.0p

0.5%

0%

27%

10

41.0p

41.0p

0.5%

0%

27%

10

10

1.0p

26.0p

42.0p

26.0p

0.5%

4.0%

0%

27%

0%

41%

14.8p

26.0p

14.3p

15.0p

Executive LTIP options
The Remuneration Committee is responsible for 
establishing the Executive LTIP Schemes and 
also sets the targets by which the performance 
of the Executive Directors is measured. The 
award of share options to the Executive 

Directors is governed by the LTIP Scheme 
Rules. Further information on the Schemes 
is presented in the Directors’ Remuneration 
report. The weighted average exercise price  
of options in issue is 1.0p per share. 

Grant date

Exercise period

Exercise price

Number of ordinary shares

At 31 March 
2022

Granted

Waived

At 31 March 
2023

28/06/2018

28/06/21 to 27/06/28

16/07/2018

16/07/21 to 15/07/28

15/07/2019

15/07/22 to 14/07/29

08/07/2020

08/07/22 to 07/07/30

21/06/2021

21/06/23 to 20/06/31

21/06/2022

21/06/24 to 20/06/32

Total

1.0p

1.0p

1.0p

1.0p

1.0p

1.0p

750,000

450,000

400,000

400,000

287,480

–

–

–

–

–

–

454,416

2,287,480

454,416

–

–

–

–

–

–

–

750,000

450,000

400,000

400,000

287,480

454,416

2,741,896

81

SysGroup plc Annual report and accounts 2023 
 
The inputs to the share valuation model  
utilised at the grant of the option is shown  
in the table below. Management has determined 
volatility using their knowledge of the business. 

The options have been valued using the  
Black Scholes method and using the  
following assumptions:

Number of  
instruments granted

Grant date

Expiry date

Contract term (years)

Exercise price

Share price at granting

Annual risk free rate (%)

Annual expected  
dividend yield (%)

Volatility (%)

Fair value per  
grant instrument

750,000

450,000

400,000

400,000

287,480

454,416

28-Jun-18

16-Jul-18

15-Jul-19

08-Jul-20

21-Jun-21

21-Jun-22

27-Jun-28

15-Jul-28

14-Jul-29

07-Jul-30

20-Jun-31

20-Jun-32

10

1.0p

41.5p

0.5%

0%

27%

10

1.0p

10

1.0p

10

1.0p

10

1.0p

10

1.0p

46.5p

42.0p

33.0p

42.0p

27.0p

0.5%

0.5%

0.5%

0.5%

4.0%

0%

27%

0%

27%

0%

27%

0%

27%

0%

41%

40.9p

43.7p

41.4p

32.0p

41.0p

26.0p

On 26 May 2023, subsequent to the balance 
sheet date, it was announced that Adam Binks 
would be stepping down as Chief Executive 
Officer and the Board on 26 June 2023.  
The Board agreed that the 826,394 unvested 
options granted to Adam Binks under the 
Company’s 2020 LTIP Scheme would vest 
with immediate effect with all restrictions on 
all his options waived. Adam Binks agreed to 
immediately exercise all his options granted 

under the 2018 and 2020 LTIP schemes, 
totalling 2,076,394 ordinary shares of 1p each 
(“Ordinary Shares”) and further agreed to sell, 
and the Company agreed to buy, a total of 
2,076,394 Ordinary Shares at a price of £0.375 
per Ordinary Share. The Company will hold 
these Ordinary Shares in treasury to satisfy 
the exercise of future share options under 
SysGroup’s share incentive schemes.

SysGroup plc Annual report and accounts 2023

82
82

SysGroup plc Annual report and accounts 202310. Acquisitions

In April 2022, SysGroup plc acquired 100%  
of the issued share capital in Truststream 
Security Solutions Limited (“Truststream”)  
and Independent Network Solutions Limited 
(“INSL”, holding Company of Orchard  
Computers Limited). 

Truststream Security Solutions Limited
Established in 2011 and based in Edinburgh, 
Truststream is one of the UK’s fastest growing 
providers of professional and managed cyber 
security services. Truststream covers all  
aspects of cyber security from analysis  
and threat detection, through protection 
architecture and implementation, to incident 
response and ongoing 24/7 support and training. 
The Acquisition further enhances SysGroup’s 
service offering and is complementary to the 
Group’s core expertise and key areas of focus.  
In addition, the acquisition enables the Group  
to further strengthen its UK presence by opening 
up Scotland as an attractive hub for the Group.

SysGroup acquired Truststream on 4 April 2023 
for £4.8m initial cash consideration on a cash-
free debt-free basis with an earn-out payable 
following the first and second anniversaries of 
the transaction of up to £3.075m. A payment 
of £0.53m was paid in respect of the cash and 
debt balances. The earn-out is subject to the 
achievement of certain maintainable EBITDA 
performance targets in the first and second  
12 month periods following the completion of  
the acquisition. 

The Truststream acquisition was mainly funded 
by a new £8.0m revolving credit facility (“RCF”) 
which was signed with Santander on 4 April 2023. 
SysGroup utilised £4.5m of funds from the RCF  
to finance the acquisition. Further information  
on the new RCF facility can be found in note 19  
to the consolidated financial statements.

Recognised amounts of net assets acquired and liabilities assumed

Cash and cash equivalents

Trade and other receivables

Property, plant and equipment

Intangible assets

Trade and other payables

Corporation tax 

Deferred tax 

Identifiable net assets

Goodwill

Total net assets

Satisfied by:

Cash consideration - paid on acquisition

Contingent consideration

Discounting of contingent consideration

Total consideration

Book value
£’000

Fair value  
adj. £’000

 Fair value 
£’000

550

1,783

1

–

–

–

–

550

1,783

1

2,525

2,525

(1,776)

(24)

(1,800)

(117)

–

–

(631)

(117)

(631)

2,311

5,602

7,913

5,337

2,754

(178)

7,913

83

SysGroup plc Annual report and accounts 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Independent Network Solutions Limited 
INSL is the holding Company of Orchard 
Computers Limited (“Orchard”), which is a 
business based in Bristol. Orchard has been 
in operation for over 30 years and has built a 
loyal customer base largely in the South West of 
England and across a broad range of private and 
public sectors. Its managed IT service offering 
mirrors that of SysGroup, providing high quality 
consulting services and building tailor made, 

vendor agnostic solutions, designed specifically 
to meet individual customer needs, followed by 
ongoing support. 

SysGroup acquired INSL on 26 April 2023 for 
£1.0m cash consideration on a cash-free debt-
free basis. There is no contingent or deferred 
consideration for this acquisition. The cash 
consideration was funded from the Group’s 
existing cash balances.

Recognised amounts of net assets acquired and liabilities assumed

Book value
£’000

Fair value  
adj. £’000

 Fair value 
£’000

Cash and cash equivalents

Trade and other receivables

Property, plant and equipment

Intangible assets

Trade and other payables

Bank loan

Corporation tax 

Deferred tax 

Identifiable net assets

Goodwill

Total net assets

Satisfied by:

Cash consideration - paid on acquisition

Total consideration

398

311

32

–

(383)

(82)

(63)

(7)

–

(15)

(32)

1,028

(435)

–

(5)

398

296

–

1,028

(818)

(82)

(68)

(257)

(264)

490

510

1,000

1,000

1,000

The Directors have considered the intangible 
assets acquired with the two acquisitions and 
have recognized intangible assets for customer 
relationships which have been calculated using 
a discounted cashflow method, based on the 
estimated level of profit to be generated from  
the customer bases acquired. A post tax discount 
rate of 9.40% was used in the valuations and the 
customer relationships are being amortised over 
an estimated useful life of 7 years for Truststream 
and 10 years for Orchard. The goodwill arising 
on both acquisitions are attributable to the 
technical skills of the workforce and cross-selling 
opportunities achievable from combining the 
acquired customer bases and trade with the 
existing Group.

The goodwill and intangible assets of  
Truststream have been allocated to a new  
CGU named “Truststream” and the goodwill  
and intangible assets of Orchard have been 
allocated to the CGU “IT Managed Services”. 
See Note 13 for further details. The Company 
incurred £218,000 of professional fees and 
other acquisition costs in relation to the two 
acquisitions. These costs are included as 
Exceptional costs in the Group’s consolidated 
statement of comprehensive income.

Truststream contributed £4.9m to Group revenue 
and £0.3m profit before tax for the twelve month 
period to 31 March 2023. Orchard was acquired 
on 26 April 2022 under a lock box mechanism 
which fixed the financial returns to the Group  
from 1 April 2022. Orchard contributed £1.8m  
to Group revenue and £0.1m profit before tax  
for the twelve month period to 31 March 2023 .

84

SysGroup plc Annual report and accounts 202311. Earnings per share

(Loss)/profit for the financial year attributable to shareholders

Adjusted profit for the financial year

Weighted number of issued equity shares 

Weighted number of equity shares for diluted EPS calculation

Adjusted basic earnings per share (pence)

Basic earnings per share (pence)

Diluted earnings per share (pence)

(Loss)/profit after tax used for basic earnings per share

Amortisation of intangible assets

Exceptional items

Share based payments

Tax adjustments

Adjusted profit used for adjusted earnings per share

12. Taxation

Current tax

Current tax - current year

Adjustments in respect of prior years

Total current tax charge

Deferred tax

Deferred tax - timing differences

Total deferred tax

Total tax (credit)/charge

2023

 2022

(£7,000)

£451,000

£1,917,000

£1,748,000

    48,859,690      48,859,690 

    52,274,633 

    51,983,666 

 3.9p 

 0.0p 

 0.0p 

 3.6p 

0.9p

0.9p

2023 
£’000

 2022 
£’000

                   (7)

                 451 

              1,739

              1,243 

                 408 

                     –   

                 178 

                 195 

              (401)

              (141)

              1,917 

              1,748 

2023
£’000

 2022
£’000

374

–

374

(472)

(472)

(98)

120

(94)

26

121

121

147

85

SysGroup plc Annual report and accounts 2023 
 
The effective tax rate for the year to 31 March 2023 is higher (2022:higher) than the standard  
rate of corporation tax in the UK. The differences are explained below:

(Loss)/profit on ordinary activities before tax

              (105)

                598 

(Loss)/profit on ordinary activities before taxation multiplied  
by the standard rate of UK corporation tax of 19% (2022:19%)

(19)

114

2023
£’000

 2022
£’000

Effects of:

Expenses not deductible

Prior year adjustment

Short term timing differences

R&D tax credits

Re-measurement of deferred tax due to changes in UK rate

Deferred tax on share based payments

Deferred tax on acquired intangible assets

Use of brought forward losses

Total tax (credit)/charge

The Group recognised deferred tax assets and liabilities as follows:

Deferred tax on customer relationships

Deferred tax asset on share-based payments

Capital allowances timing differences

Deferred tax liability

92

–

98

(29)

(66)

32

(206)

–

34

(94)

–

–

142

6

–

(55)

                (98)

                147 

2023
£’000

(1,421)

166

(179)

 2022
£’000

(846)

116

(281)

(1,434)

(1,011)

Recognition of deferred tax assets is restricted to those instances where it is highly probable 
that relief against taxable profit will be available.

86

SysGroup plc Annual report and accounts 2023 
 
The movement in the deferred tax (“DT”) account during the year was:

Balance at 1 April 2022

Acquired intangible assets

DT acquired on acquisitions

DT on share based payments

DT on amortisation of intangible assets

Effect of changes in deferred tax rate

Fixed asset and other timing differences

Balance at 31 March 2023

Capital 
allowances 
& timing     
differences
£’000

Customer 
relationships
£’000

 Total  
£’000

(165)

(846)

(1,011)

–

(7)

                 15

–

–

144

(13)

(888)

(888)

–

–

379

(66)

–

(7)

15

379

(66)

144

(1,421)

(1,434)

Factors affecting future tax charges:
Deferred tax balances are recognised at 25% (2022: 19%) following UK government  
legislation to increase the rate of corporation tax from 19% to 25% on 1 April 2023.

SysGroup plc Annual report and accounts 2023

87
87

SysGroup plc Annual report and accounts 202313. Intangible assets

Group cost

At 1 April 2021

Additions

At 31 March 2022

At 1 April 2022

Additions

Disposals

At 31 March 2023

Accumulated amortisation 

At 1 April 2021

Charge for the year

At 31 March 2022

At 1 April 2022

Charge for the year

Disposals

At 31 March 2023

Net book value

At 31 March 2022

At 31 March 2023

Company cost

At 1 April 2021 & 31 March 2022

Additions

At 31 March 2023

Accumulated amortisation 

At 1 April 2021 & 31 March 2022

Charge for the year

At 31 March 2023

Net book value

At 31 March 2022

At 31 March 2023

Systems 
development
£’000

Software 
licences
£’000

Customer 
relationships
£’000

Positive 
goodwill
£’000

 Total
£’000

802

271

1,073

1,073

163

(225)

1,011

264

140

404

404

177

(225)

356

669

655

205

–

205

205

–

9,156

15,554

25,717

–

9,156

9,156

3,553

–

271

15,554

25,988

15,554

25,988

6,112

– 

9,828

(430)

(205)

– 

–

12,709

21,666

35,386

201

4

205

205

–

(205)

–

–

–

4,408

1,099

5,507

5,507

1,562

– 

7,069

–

–

–

–

–

– 

–

4,873

1,243

6,116

6,116

1,739

(430)

7,425

3,649

5,640

15,554

21,666

19,872

27,961

Systems 
development
£’000

 Total
£’000

–

28

28

–

2

2

–

26

–

28

28

–

2

2

–

26

88

SysGroup plc Annual report and accounts 2023 
 
 
 
 
 
 
 
 
 
 
All amortisation and impairment charges are 
included in the depreciation, amortisation and 
impairment of non-financial assets classification, 
which is disclosed as administrative expenses 
in the statement of comprehensive income. 
Customer relationships have a remaining 
amortisation period of between 2 and 5 years

Cash-generating units (“CGUs”) 
Goodwill and intangible assets are allocated 
to CGUs in order to be assessed for potential 
impairment. The Group has a core CGU of 
“Managed IT Services” and as the Group  
acquires new businesses they form their own 
CGU until they have been integrated into the 
Group’s core operational structure. 

The Group has a Senior Leadership Team that 
manages the SysGroup business within a single 
operational and delivery structure and during  

the year the Orchard business was fully integrated 
within the core operational structure. On 31 March 
2023, the trade, assets and liabilities of Orchard 
Computers Limited were hived up to SysGroup 
Trading Limited. In view of this integration and  
hive up of the business, the Directors concluded 
that the Orchard business formed part of the  
IT Managed Services CGU at 31 March 2023. 
Whilst the Truststream business was integrated 
within the SysGroup leadership structure and 
onto the Group system platforms, the business 
continues to operate its own cash transactions 
and balances and therefore remains a distinct 
cash generating unit of the Group. As such,  
the Directors consider Truststream to be a 
separate CGU. 

The allocation of goodwill and carrying amounts  
of assets for each CGU is as follows:

Allocation of goodwill

Carrying value of assets

2023
£’000

2022
£’000

2023
£’000

2022
£’000

Managed IT services

16,064

15,554

19,366

21,280

Truststream Security Solutions

5,602

–

6,698

–

Total

21,666

15,554

26,064

21,280

Impairment review
When assessing impairment, the recoverable 
amount of each CGU is based on value-in-use 
calculations (VIU). VIU calculations are an  
area of material management estimate as set 
out in note 2. These calculations require the 
use of estimates, specifically: post-tax cash flow 
projections; long-term growth rates; and a post-tax 
discount rate. Cash flow projections are based  
on the Group’s detailed annual operating plan  
for the forthcoming financial year which has  
been approved by the Board.

The VIU calculation is determined based  
on a discounted cash flow basis prepared for 
each individual cash generating unit. Cash 
flows beyond the forthcoming financial year use 
estimated growth rates which are stated below. 
The assumptions for growth rates and margins 
are based on management’s experience of 
growth and knowledge of the industry sector, 
markets and our own internal opportunities for 
growth. The projections beyond five years use an 
estimated long-term growth rate of 2.5% (FY22: 
2.5%) for net post-tax cash flows. This represents 
management’s best estimate of a long-term 
annual growth rate aligned to an assessment 

of long-term GDP growth rates. A higher sector-
specific growth rate would be a valid alternative 
estimate. A different set of assumptions may  
be more appropriate in future years dependent  
on changes in the macroeconomic environment.

The discount rates used are based on 
management’s calculation of the WACC using 
the capital asset pricing model to calculate the 
cost of equity. The same rate is used for each 
CGU in the VIU calculation, and the rates reflect 
management’s assessment on the level of relative 
risk in each respective CGU. Discount rates  
can change relatively quickly for reasons both 
inside and outside management control. Those 
outside management direct control or influence 
include changes in the Group’s Beta, changes  
in risk-free rates of return and changes in Equity 
Risk Premia. Matters inside management control 
are the delivery of performance in line with plans  
or budgets and the production of high or low  
risk plans.

At the year end reporting date, goodwill was 
reviewed for impairment in accordance with IAS 
36 “Impairment of Assets” and no impairment 
charges arose as a result of this review.

89

SysGroup plc Annual report and accounts 2023The IT Managed Services CGU has over 40% 
headroom of VIU compared to the carrying value 
of assets, and the Truststream CGU has over 30% 
headroom. For the headrooms to reduce to nil, the 
post-tax discount rate would have to increase to 

over 14.3% on IT Managed Services and 13.7%  
on Truststream or future CGU profits would have 
to be significantly below current forecast levels. 
The assumptions used for the impairment review 
are detailed below:

2023

Discount rate post-tax 

Revenue growth rate year 2

Revenue growth rate year 3 to year 5

Terminal growth rate

2022

Discount rate post-tax

Revenue growth rate year 2

Revenue growth rate year 3 to year 5

Terminal growth rate

Managed  
IT services

 Truststream

10.7%

2.5%

2.5%

2.5%

9.4%

2.5%

2.5%

2.5%

10.7%

10.0%

2.5%

2.5%

–

–

–

–

SysGroup plc Annual report and accounts 2023

90
90

SysGroup plc Annual report and accounts 202314. Property, plant and equipment

Group cost

At 1 April 2021

Additions

Disposals

At 31 March 2022

At 1 April 2022

Additions

Disposals

At 31 March 2023

Accumulated depreciation

At 1 April 2021

Charge for the year

Disposals

At 31 March 2022

At 1 April 2022

Charge for the year

Disposals

At 31 March 2023

Net book value

At 31 March 2021

At 31 March 2022

At 31 March 2023

Office 
equipment
£’000

Right of  
use lease
£’000

Freehold 
property
£’000

 Total
£’000

2,138

620

(14)

2,744

2,744

249

(1,793)

1,200

1,641

379

(6)

2,014

2,014

358

1,942

239

–

2,181

2,181

935

(1,851)

1,265

1,523

267

–

1,790

1,790

259

(1,793)

(1,780)

579

269

382

4,462

–

–

382

382

–

–

859

(14)

5,307

5,307

1,184

(3,644)

382

2,847

17

8

–

25

25

8

–

33

3,181

654

(6)

3,829

3,829

625

(3,573)

881

497

730

621

419

391

996

365

357

349

1,281

1,478

1,966

During the year, the Group conducted a review of its fixed asset register and disposed of £3.6m 
of fully written down value assets in office equipment and right of use assets. There was no net 
gain or loss on disposal.

91

SysGroup plc Annual report and accounts 2023 
 
 
 
 
14. Property, plant and equipment (contd.)

Company cost

At 1 April 2021

Additions

At 31 March 2022

At 1 April 2022

Additions

Disposals

At 31 March 2023

Accumulated depreciation

At 1 April 2021

Charge for the year

At 31 March 2022

At 1 April 2022

Charge for the year

Disposals

At 31 March 2023

Net book value

At 31 March 2021

At 31 March 2022

At 31 March 2023

Office 
equipment
£’000

Right of  
use Lease
£’000

269

51

320

320

150

(298)

172

223

55

278

278

56

(298)

36

46

42

136

157

189

346

346

47

–

393

70

64

134

134

70

–

204

87

212

189

 Total
£’000

426

240

666

666

197

(298)

565

293

119

412

412

126

(298)

240

133

254

325

92

SysGroup plc Annual report and accounts 2023 
 
 
 
15. Investments

Company

At start of year

Acquisitions 

Investment in subsidiaries

At 31 March

2023
£’000

 2022
£’000

24,895

24,895

8,913

226

–

–

34,034

24,895

The investment in subsidiaries of £226,000 
relates to an investment cost in Orchard 
Computers Limited arising from a loan waived  
by SysGroup plc in favour of Orchard Computers 
Limited, a 100% subsidiary group Company.

The recoverable amounts have been determined 
from discounted cash flow calculations based  
on cash flow projections from the forecasts 
covering the period to 31 March 2024. The 
principal assumptions can be found in note 13. 

The Company’s subsidiary undertakings all of which are wholly owned and included in the consolidated 
accounts are:

Undertakings

Registration

Principal activity

SysGroup Trading Limited

Truststream Security Solutions Limited

Certus IT Ltd

Hub Network Services Limited

Netplan LLC*

Orchard Computers Limited**

Independent Network Solutions Limited

Netplan Internet Solutions Limited

Rockford IT Limited

System Professional Limited

SysGroup (DIS) Ltd

England & Wales

England & Wales

England & Wales

England & Wales

USA

England & Wales

England & Wales

England & Wales

England & Wales

England & Wales

England & Wales

Managed IT services

Managed IT services

Non-trading

Non-trading

Non-trading

Non-trading 

Non-trading

Dormant 

Dormant 

Dormant 

Dormant 

*Netplan LLC is a wholly owned subsidiary of Netplan Internet Solutions Limited

** At 31 March 2023 Orchard Computers Limited became non-trading due to the hive up of its trade, assets and liabilities into SysGroup  

Trading Limited. Orchard is owned 100% by Independent Network Solutions Limited.

The registered office of all subsidiaries is the same as the registered office of the parent Company  
with the exception of:

Netplan LLC  
whose registered office is: 

c/o USA Corporate Services Inc,  
19 West 34th Street, Suite 1018,  
New York, 10001 

Truststream Security Solutions Limited 
whose registered office is:

8th Floor, Sugar Bond House,  
Anderson Place, Leith, Edinburgh,  
Scotland, EH6 5NP.

93

SysGroup plc Annual report and accounts 202316. Trade and other receivables

Amounts due within one year

Trade debtors

Amounts due from subsidiaries

Other debtors

Prepayments

Total

Group  
2023
£’000

1,706

–

–

3,301

5,007

Company 
2023
£’000

Group  
2022
£’000

Company 
2022
£’000

–

323

81

221

625

1,154

–

–

925

2,079

–

–

54

118

172

Amounts due from subsidiaries are due on demand and incur no interest.

The carrying value of trade and other receivables approximates to their fair value.

Debtor impairment 

Trade debtors

Impairment provision

Total

Group  
2023
£’000

Company 
2023
£’000

Group  
2022
£’000

Company 
2022
£’000

1,979

(273)

1,706

–

–

–

1,360

(206)

1,154

–

–

–

The Group have applied the simplified approach 
to calculate its impairment of trade receivables. 
In completing this review, the Group have 
segregated its receivables into categories based 
on the number of days past due for each invoice 

and used this to estimate the expected lifetime 
credit loss, with the historic credit losses being 
adjusted for expected forward cashflows given 
the current economic environment.

Up to  
1 month  
past due 
£’000

585

(1)

584

Group

Over  
1 month  
past due 
£’000

1,394

(272)

1,122

Total 
£’000

1,979

(273)

1,706

Company

Up to  
1 month  
past due 
£’000

Over  
1 month  
past due 
£’000

–

–

–

–

–

–

Trade debtors

Expected credit loss

Net carrying amount

Total 
£’000

– 

–

–

94

SysGroup plc Annual report and accounts 202317. Trade and other payables

Amounts due within one year

Trade payables

Amounts due to subsidiaries

Accruals

Total financial liabilities, excluding loans  
and borrowings measured at amortised cost

Corporation tax

Other taxes and social security costs

Group  
2023
£’000

Company 
2023
£’000

1,813

–

988

110

3,099

522

Group  
2022
£’000

1,116

–

889

Company 
(restated)* 
2022
£’000

115

5,476

488

2,801

3,731

2,005

6,079

438

622

–

132

188

499

7

138

 Total

3,861

3,863

2,692

6,224

Amounts due to subsidiaries are due on demand and incur no interest charge. 

Contingent consideration 
Amounts due within one year

Contingent consideration

Amounts due after one year

Contingent consideration

Discounted value

Discounted contingent consideration

Group  
2023
£’000

Company 
2023
£’000

Group  
2022
£’000

Company 
2022
£’000

806

806

1,949

(74)

1,875

1,949

(74)

1,875

– 

– 

– 

–

–

–

–

–

The contingent consideration is stated at its 
discounted fair value. The consideration is 
expected to be paid in two tranches in H1 FY24 
and H1 FY25, following the completion of the 
Year 1 and Year 2 earn-out periods and subject 
to the terms of the earn-out mechanism.    

To the extent trade payables and other payables 
are not carried at fair value in the consolidated 
balance sheet, book value approximates to fair 
value at 31 March 2023 and 31 March 2022.  
The maturity of the financial liabilities, excluding 
loans and borrowings, classified as financial 
liabilities and measured at amortised cost is 
shown in note 3.

95

SysGroup plc Annual report and accounts 2023 
 
18. Provisions

Dilapidations provision

Total

Group  
2023
£’000

Company 
2023
£’000

Group  
2022
£’000

Company 
2022
£’000

191

191

68

68

–

–

–

–

The provision is for the estimated aggregate cost of returning the Group’s offices to their original 
condition on the expiry and exit of the property leases. Currently the leases extend to between 
2023 and 2028.

19. Loans and borrowings

Non-current

Lease liabilities

Bank loan

 Total

Current

Lease liabilities

Bank loan

 Total

Group  
2023
£’000

621

4,705

5,326

Company 
2023
£’000

Group  
2022
£’000

Company 
2022
£’000

88

4,705

4,793

195

387

582

152

387

539

Group  
2023
£’000

Company 
2023
£’000

Group  
2022
£’000

Company 
2022
£’000

182

–

182

58

–

58

144

416

560

75

416

491

In April 2022, SysGroup plc re-financed its 
existing term loan facility of £1.75m and its 
undrawn acquisition revolving credit facility  
of £3.25m and replaced both with a new £8.0m 
revolving credit facility with Santander to provide 
additional financial flexibility for the Group.  
The new banking facility has a term of five years, 

an interest rate of Base Rate +3.25% margin  
on drawn funds and covenants that will be  
tested quarterly relating to total net debt to 
Adjusted EBITDA leverage and minimum liquidity. 
The Group drew down £4.5m of RCF funds  
for the Truststream acquisition in April 2022.

96

SysGroup plc Annual report and accounts 202320. Contract liabilities

Contract liabilities

Current - contract liabilities

Non-current - contract liabilities

 Total

21. Share capital

Group  
2023
£’000

Company 
2023
£’000

Group  
2022
£’000

Company 
2022
£’000

3,633

383

4,016

–

–

–

1,163

296

1,459

–

–

–

Group and company

Number

£’000

Allotted, called up and fully paid ordinary shares of £0.01 each

At 1 April 2021

At 31 March 2022

At 31 March 2023

49,419,690

49,419,690

49,419,690

494

494

494

22. Reconciliation of net cashflow movements in net debt

1 April 
2022
£’000

Non cashflow 
movements
£’000

Cashflow
£’000

Right of use 
movement
£’000

Maturity 
reclass
£’000

31 March 
2023
£’000

Cash and cash equivalents

4,133

–

53

Debt due in less than one year:

Bank loans

(436)

29

(3,901)

Contingent consideration

–

(2,681)

Lease liabilities

(144)

(32)

Debt due in more than one year:

Bank loans

(368)

(29)

Contingent consideration

Lease liabilities

–

(195)

–

–

–

303

–

–

–

–

–

–

(735)

–

4,186

4,308

1,875

426

–

(806)

(182)

–

–

–

(4,308)

(4,705)

(1,875)

(1,875)

(426)

(621)

Net cash/(debt)

2,990

(2,713)

(3,545)

(735)

–

(4,003)

The maturity reclass movements show the change in classification of the debt item  
maturity periods due to contractual changes or new contracts incepted in the year.

97

SysGroup plc Annual report and accounts 2023  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
23. Related party transactions 

24. Ultimate controlling party

The Directors consider the Group and Company 
have no controlling shareholder and no ultimate 
controlling party.

Transactions between the Company and its 
subsidiaries, which are related parties of the 
Company, have been eliminated on consolidation 
and are not disclosed in this note. Details  
of the transactions between the Group and  
other related parties are disclosed below:

Arete Capital Partners, a Company of which  
Mike Fletcher (Non-Executive Director) is 
a partner, invoiced SysGroup plc £26,479 
(2022: £26,479) for a shared cost of corporate 
services received by SysGroup plc and Arete 
Capital Partners. At 31 March 2023, the balance 
outstanding was £nil (31 March 2022: £nil).

98

SysGroup plc Annual report and accounts 2023Notice of Annual General Meeting

SysGroup plc (Company)

Notice is hereby given that the Annual General Meeting of the Company will  
be held on 22 September 2023 at 10am at Hill Dickinson LLP, 50 Fountain Street, 
Manchester M2 2AS for the purpose of considering and, if thought fit, passing the 
resolutions set out below, of which Resolutions 1 to 6 will be proposed as ordinary 
resolutions and Resolutions 7 and 8 will be proposed as special resolutions.

Ordinary business

To consider and, if thought fit, pass the  
following resolutions:
1.  TO receive, consider and adopt the  

annual report and financial statements  
for the year ended 31 March 2023 together 
with the Directors’ and Auditors’ Reports 
contained therein.

2.  TO reappoint Michael James Fletcher  

as a Director of the Company who retires  
by rotation. 

3.  TO reappoint Martin Audcent as a Director  
of the Company who retires by rotation.
4.  TO appoint Heejae Chae as a Director  

of the Company.

5.  TO reappoint BDO LLP as auditors of  

the Company and authorise the Directors  
to fix their remuneration.

6.  THAT, in accordance with section 551 of 

the Companies Act 2006, the Directors be 
generally and unconditionally authorised to 
allot Relevant Securities (as defined below):
a.   comprising equity securities (as defined  
by section 560 of the Companies Act 
2006) up to an aggregate nominal amount 
of £343,307 (such amount to be reduced 
by the nominal amount of any Relevant 
Securities allotted pursuant the authority  
in resolution 6.b below) in connection with 
an offer by way of a rights issue:
i.  to holders of ordinary shares in proportion 
(as nearly as may be practicable) to their 
respective holdings; and

ii. to holders of other equity securities as 

required by the rights of those securities 
or as the Directors otherwise consider 
necessary, but subject to such exclusions 
or other arrangements as the Directors 
may deem necessary or expedient in 
relation to treasury shares, fractional 
entitlements, record dates, legal or 
practical problems in or under the laws  
of any territory or the requirements of any 
regulatory body or stock exchange; and

b.   in any other case, up to an aggregate 

nominal amount of £171,653 (such amount  
to be reduced by the nominal amount  
of any equity securities allotted pursuant  
to the authority in resolution 6.a above  
in excess of £171,653), 

provided that this authority shall, unless  
renewed, varied or revoked by the Company, 
expire 15 months from the date of this resolution 
or, if earlier, the date of the next Annual General 
Meeting of the Company save that the Company 
may, before such expiry, make offers or 
agreements which would or might require Relevant 
Securities to be allotted and the Directors may 
allot Relevant Securities in pursuance of such 
offer or agreement notwithstanding that the 
authority conferred by this resolution has expired.

This resolution revokes and replaces all 
unexercised authorities previously granted to  
the Directors to allot Relevant Securities but 
without prejudice to any allotment of shares or 
grant of rights already made, offered or agreed  
to be made pursuant to such authorities.

For the purposes of the resolution:  
‘Relevant Securities’ means:
I.  shares in the Company other than shares 
allotted pursuant to: (i) an employee share 
scheme (as defined by section 1166 of the 
Companies Act 2006); (ii) a right to subscribe 
for shares in the Company where the grant of 
the right itself constituted a Relevant Security; 
or (iii) a right to convert securities into shares 
in the Company where the grant of the right 
itself constituted a Relevant Security; and

II.  any right to subscribe for or to convert any 
security into shares in the Company other  
than rights to subscribe for or convert any 
security into shares allotted pursuant to 
an employee share scheme (as defined by 
section 1166 of the Companies Act 2006).  
References to the allotment of Relevant 
Securities in the resolution include the  
grant of such rights.

99

SysGroup plc Annual report and accounts 2023Special business

As special business, to consider and,  
if thought fit, pass the following resolutions:
7.  THAT, subject to the passing of resolution 6, 
the Directors be given the general power to 
allot equity securities (as defined by section 
560 of the Companies Act 2006) for cash, 
either pursuant to the authority conferred 
by resolution 6 or by way of a sale of treasury 
shares, as if section 561(1) of the Companies 
Act 2006 did not apply to any such allotment, 
provided that this power shall be limited to:
a.   the allotment of equity securities  
in connection with an offer by way  
of a rights issue:
i. 

to the holders of ordinary shares  
in proportion (as nearly as may  
be practicable) to their respective  
holdings; and
to holders of other equity securities  
as required by the rights of those 
securities or as the Directors  
otherwise consider necessary,

ii. 

but subject to such exclusions or other 
arrangements as the Directors may deem 
necessary or expedient in relation to treasury 
shares, fractional entitlements, record dates, 
legal or practical problems in or under the laws 
of any territory or the requirements of any 
regulatory body or stock exchange; and
b.   the allotment of equity securities or sale  

of treasury shares (otherwise than pursuant 
to resolutions 7.a above) to any person up  
to an aggregate nominal amount of £25,748.

The power granted by this resolution 
will expire 15 months from the date this 
resolution is passed or, if earlier, the 
conclusion of the Company’s next Annual 
General Meeting (unless renewed, varied  
or revoked by the Company prior to or 
on such date) save that the Company 
may, before such expiry make offers or 
agreements which would or might require 
equity securities to be allotted (or treasury 
shares to be sold) after such expiry and  
the Directors may allot equity securities  
(or sell treasury shares) in pursuance of any 
such offer or agreement notwithstanding 
that the power conferred by this resolution 
has expired.

This resolution revokes and replaces all 
unexercised powers previously granted  
to the Directors to allot equity securities  

as if section 561(1) of the Companies Act 
2006 did not apply but without prejudice  
to any allotment of equity securities already 
made or agreed to be made pursuant to 
such authorities.

8.  TO authorise the Company generally and 

unconditionally to make market purchases 
(within the meaning of section 693(4) of the 
Companies Act 2006) of ordinary shares of 
£0.01 each (Ordinary Shares) provided that:
a.   the maximum aggregate number of Ordinary 
Shares that may be purchased is 5,149,608;

b.   the minimum price (excluding expenses) 
which may be paid for each Ordinary  
Share is £0.01;

c.   the maximum price (excluding expenses) 
which may be paid for each Ordinary  
Share is the higher of:
i.  105 per cent of the average market value  
of an Ordinary Share in the Company for 
the five business days prior to the day  
the purchase is made; and

ii.    the value of an Ordinary Share calculated 

on the basis of the higher of the price 
quoted for:
a.  the last independent trade of; and
b.  the highest current independent bid for,

any number of the Company’s Ordinary 
Shares on the trading venue where the 
purchase is carried out;
d.    the authority conferred by this resolution 
shall expire 15 months from the date this 
resolution is passed or, if earlier, at the 
conclusion of the Company’s next Annual 
General Meeting save that the Company 
may, before the expiry of the authority 
granted by this resolution, enter into a 
contract to purchase ordinary shares which 
will or may be executed wholly or partly after 
the expiry of such authority.

By order of the Board 

Martin Audcent 
Company Secretary 
17 August 2023

Registered Office:
Walker House, Exchange Flags, Liverpool, L2 3YL

100

SysGroup plc Annual report and accounts 2023Notes

1.  Any member entitled to attend and vote  

at the Annual General Meeting is entitled to 
appoint one or more proxies who need not 
be a member of the Company to attend and 
to vote instead of the member. Completion 
and return of a form of proxy will not preclude 
a member from attending and voting at the 
meeting in person, should he subsequently 
decide to do so.

5.  In the case of joint holders, the vote of the 
senior holder who tenders a vote, whether 
in person or by proxy, shall be accepted to 
the exclusion of the votes of the other joint 
holders. For this purpose, seniority shall 
be determined by the order in which the 
names stand in the register of members of 
the Company in respect of the relevant joint 
holding (the first named being most senior).

6.  Copies of the service contracts and letters  
of appointment of each of the Directors  
of the Company together with the Register 
of Directors’ Interests will be available for 
inspection at the registered office of the 
Company during usual business hours on 
any weekday (Saturday and public holidays 
excluded) and at the place of the Annual 
General Meeting from at least 15 minutes  
prior to and until the conclusion of the  
Annual General Meeting.

7.  The Directors have no present intention  

of exercising either the allotment authority 
under resolution 6 or the disapplication  
of pre-emption rights authority under 
resolution 7.

8.  The annual report and financial statements 
can be downloaded from the investor  
section of the Company’s website at  
the following location: sysgroup.com/ 
about-us/investor-relations/.

2.  In order to be valid, any form of proxy and 

power of attorney or other authority under 
which it is signed, or a notarially certified 
or office copy of such power of attorney, 
must reach the Company’s registrars, 
Computershare Investor Services PLC, The 
Pavilions, Bridgwater Road, Bristol, BS99 6ZZ, 
not less than 48 hours (excluding weekends 
and bank holidays) before the time of the 
meeting or of any adjournment of the meeting.

3.  Pursuant to Regulation 41 of the Uncertificated 
Securities Regulations 2001 the Company 
specifies that to be entitled to attend and vote 
at the meeting (and for the purposes of the 
determination by the Company of the number 
of votes they may cast), holders of Ordinary 
Shares must be entered on the relevant 
register of securities by 10.00 am on 20 
September 2023. Changes to entries on the 
relevant register of securities after 10.00 am 
20 September 2023 shall be disregarded in 
determining the rights of any person to attend 
and vote at the meeting.

4.  As at 5pm on 16 August 2023, which is the 
latest practicable date before publication 
of this notice, the Company’s issued share 
capital comprised 51,496,084 ordinary shares 
of £0.01 each, of which 2,636,394 are treasury 
shares in respect of which the Company is 
not permitted to exercise voting rights (such 
treasury shares equate to approximately 
5.11 per cent of the Company’s issued share 
capital (excluding treasury shares)). Each 
ordinary share carries the right to one vote 
at a general meeting of the Company and, 
therefore, the total number of voting rights  
in the Company as at 5pm on 16 August 2023 
is 51,496,084. The Company’s website will 
include information on the number of shares 
and voting rights.

101

SysGroup plc Annual report and accounts 2023